2002 CHEVROLET Avalanche Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
672
Complaints Reported
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Complaints by Component
SERVICE BRAKES, HYDRAULIC
122 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. WHEN APPLYING THE BRAKES, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THIS FAILURE; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE CALIPERS WERE CORRODED. THE BRAKE LINES WERE REPLACED, BUT THE FAILURE WAS NOT REMEDIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 04/04/16*LJ
Feb 04, 2016
I WAS DRIVING HOME AROUND 9:30 PM. AS I WAS GOING DOWN A HILL I STEPPED ON MY BRAKES AND THE PEDAL WENT TO THE FLOOR. NO BRAKES AT ALL, NO SAFTEY FEATURES KICKED IN, NO WARNING LIGHTS. JUST A CATASTROPHIC BRAKE FAILURE. LUCKILY FOR ME IT WAS A SMALL HILL AND I WAS ABLE TO STOP BY GOING INTO LOW GEAR AND USING THE EMERGENCY BRAKE. I TURNS OUT THAT THE BRAKELINES FROM THE MASTER CYLINDER TO THE ABS CONTROL BOX WERE ROTTED AND FINALLY GAVE OUT. THIS IS A 2002 TRUCK WITH 62,000 MILES ON IT. I KNOW FROM PREVIOUS EXPERIENCE WITH OLDER CARS THAT IF A BRAKE LINE FAILS, THERE IS A VALVE THAT IS SUPPOSED TO CUT OFF THE OPEN LINE SO THERE IS SOME BRAKES LEFT. I REPEAT, NO SAFTEY FEATURES WORKED, NO WARNING LIGHTS, NO VALVE KICKING IN,NOTHING. THIS IS A KNOWN ISSUE WITH GM. A QUICK SEARCH ON THE WEB BROUGHT UP THOUSANDS OF HITS ON THIS PROBLEM. JUST 20 MINUTES EARLIER I WAS ON THE NYS THRUWAY DOING 65 MPH. IF I LOST BRAKES AT THAT SPEED AND WITH THE OTHER TRAFFIC, THERE MOST CERTAINLY WOOD HAVE BEEN A CRASH AND POSSIBLE LOSS OF LIFE.
Mar 04, 2014
ALL BRAKE HARD-LINES ON MY 2002 CHEVY AVALANCHE 1500 4WD ARE EXTREMELY CORRODED AND HAVE BEGUN TO FAIL. THIS WAS DISCOVERED AFTER HAVING ONE OF THE BRAKE LINES BLOW-OUT DURING AN EMERGENCY STOP, WHILE DRIVING AT HIGHWAY SPEEDS. AN EMPTY TRUCK IN FRONT OF ME HAD BRAKED SUDDENLY DUE TO A MISSED EXIT, REQUIRING THAT I APPLY FULL BRAKING INSTANTLY. I WOULD HAVE COLLIDED WITH THE TRUCK AFTER MY BRAKE LINES BLEW, EXCEPT THAT I WAS ABLE TO SWERVE INTO ANOTHER LANE TO AVOID THE VEHICLE. HAD THERE BEEN ANOTHER VEHICLE NEXT TO ME, I WOULD HAVE CRASHED INTO THE DECELERATING VEHICLE. ALL OF MY BRAKE TUBING IS CORRODED, AS WELL AS PORTIONS OF THE FRAME, BRAKE CALIPERS AND REAR BRAKE ROTORS AND DUST SHIELDS. THIS EXCESSIVE CORROSION APPEARS TO BE THE RESULT OF SUBSTANDARD COMPONENTS WITH INADEQUATE CORROSION PROTECTION. I AM CURRENTLY REPLACING ALL CORRODED BRAKE SYSTEM COMPONENTS (QUOTED $3,100). *TR
Mar 27, 2012
AS I WAS SLOWING TO DOWN TO PARK AT A BANK, BRAKE PEDDLE WENT RIGHT TO THE FLOOR WITH ALMOST A COMPLETE LOSE OF BRAKING. PROCEEDED DIRECTLY TO A REPAIR SHOP. I WAS INFORMED THAT DUE TO SEVERE RUST ON UNDERSIDE OF VEHICLE, ALL BRAKE LINES NEEDED TO BE REPLACED AS ONE HAD BLOWN. *TR
Mar 22, 2012
STEEL BRAKE LINE FAILURE DUE TO CORROSION (RUST). UPON INSPECTION, ALL STEEL BRAKE LINES SEVERELY CORRODED (RUSTED). *TR
Mar 05, 2012
+ 117 more complaints for this component
SERVICE BRAKES
96 complaints
The contact owns a 2002 Chevrolet Avalanche. The contact stated while attempting to stop the vehicle, the brake pedal was firm, and vehicle kept accelerating unintendedly. Several warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a faulty ABS module. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the vehicle was not included in a recall because he was not located in a salt State. The failure mileage was unknown.
Nov 09, 2023
I went to stop my 2002 Chevy Avalanche 1500 and the pedal started to pulsate like my brake assist was gone as I nearly rear end a vehicle and had to swerve out of the way do to the brakes not wanting to stop the vehicle as there supposed to normally. The truck has a p0265 code which is a fault in the ECBM do to the solder joint on the relay in the board. I'm a mechanic for a living and i cant believe this recall still hasn't been addressed a long time ago! This needs to be looked into ASAP and its not just the 2002 avalanche. All these vehicle's listed have this issues but instead of recalling the EBCM for the solder issues they decide to recall it for corrosion on the wheel speed sensors big mistake that still to this day needs to be addressed. 2002-2006 Cadillac Escalade, EXT & ESV 1999-2007 Chevrolet Silverado 2000-2006 Chevrolet Suburban, Tahoe 2002-2006 Chevrolet Avalanche 2002-2007 Chevrolet TrailBlazer & EXT 2003-2006 Chevolet SSR 1999-2007 GMC Sierra 2000-2006 GMC Yukon / Denali / XL 2002-2007 GMC Envoy / XL 2004-2005 GMC Envoy XUV
Dec 01, 2021
Stopping, from between 5 and 10 mph, after a small drive - like a few yards.. the anti-lock brake engaged, made a pulsing / ratcheting noise and the brake pedal vibrated -- but the truck did not stop. I could not press down on the pedal any harder, and the truck took SUBSTANTIAL distance to come to a stop. --Dry road. -- I also have an ABS light on the dash from time to time.
Jun 25, 2021
I LOST MY BRAKES TOTALLY NOT JUST HALF OF THEM PULLING A SMALL TRAILER WITH IRON GOING DOWN A LONG HILL IN MANKATO, MN. ON MADISON AVE. I REAR ENDED A PICK UP WHICH PULLED OVER AND I CONTINUED ROLLING DOWN THE HILL BUILDING SPEED SO I HAD TO DRIVE MY TRUCK INTO A WALL WITH MY DAUGHTER INSTEAD OF REACHING THE NEXT INTERSECTION. GM HAS NOW CHANGED THEIR BRAKE LINES IN TO STAINLESS STEAL SINCE 2003 BECAUSE THEY KNEW THEY HAD PROBLEMS WITH THEIR BRAKE LINES. MY BRAKE LINES ARE ON TOP OF FRAME RUNNING BACK TO THE REAR AXLE WITH THE GAS TANK BLOCKING MOST OF THE LINES. THERE IS ONLY 1.5 INCHES BETWEEN THE FRAME AND BODY. ALONG SIDE IS THE WIRING HARNESS GOING BACK TO THE REAR, NO ROOM TO INSPECT OR SEE YOUR BRAKE LINES. THIS COULD OF BEEN SO WORSE BECAUSE OF ALL THE TRAFFIC AND OUR LIVES. DO SOMETHING PLS... POLICE REPORT 18-25773 MANKATO POLICE DEPT. BEFORE SOMEONE GETS KILLED!
Aug 24, 2018
TURNING INTO MY DRIVEWAY, SLOWING DOWN, APPLYING BRAKES, THE PEDAL WENT TO THE FLOOR, NO RESISTANCE, PARK BRAKE DIDN'T ,HELP ALMOST HIT MY GARAGE, STEERED TOWARD GARDEN LANDSCAPE TIES, THAT STOPPED ME, LOOKED UNDER TRUCK, LARGE PUDDLE OF BRAKE FLUID DRIPPING , BOTH BRAKE LINES FROM THE MASTER CYLINDER TO THE ABS WERE RUSTED BADLY AND DRIPPING.
May 15, 2018
+ 91 more complaints for this component
STRUCTURE
63 complaints
Vehicle was involved in a collision, striking a cement stair case and embankment, before rotating to final rest during which time the cab separated completely from the frame. One occupant was trapped in the cab and one was ejected. Information submitted by case investigator, Trp. [XXX] - Iowa State Patrol INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Oct 31, 2022
THE DRIVERS SIDE REAR PANEL ON 2002 AVALANCHES RUST. MY TRUCK WAS PARKED IN DRIVEWAY AND NOT RUNNING. I WALKED BY AND MY HAND MADE CONTACT WITH THE RUSTED SPOT CAUSING AN INJURY RESULTING IN ME HAVING TO GO TO THE ER TO GET THE CUT CLEANED AND A TETANUS SHOT. *TR
Jun 05, 2020
FOUND FRAME ROTTED AND CRACKED .THOUGHT THE FRAME SHOULD LAST TRUCK ONLY 14 YEARS OLD THIS SHOULD NOT HAVE HAPPEN.
Feb 08, 2017
THE HANDLES TO THE BED COVERS HAVE DETERIORATED COMPLETELY OFF. NOT ALL OF THEM AS OF THIS WRITING BUT SOON THEY ALL WILL FALL OFF AT THE CONNECTION AT THE SIDE OF THE BED. THE CORROSION IS HAPPENING RAPIDLY. I RARELY TAKE THEM OFF, SO IT IS NOT FROM WEAR AND TEAR. I DO NOT HAUL THINGS IN THE BED THAT WOULD BEND, LEAK, OR CRACK THEM. I LIVE IN NORTH EAST TEXAS APPROXIMATELY AN HOUR EAST OF DALLAS. THERE IS A WHITE CORROSION THAT IS EATING THE METAL. SINCE THIS IS A NON SALT AIR STATE AND A NON ROAD SALT MIXTURE STATE (MAYBE 1X A YEAR WHICH I DO NOT DRIVE IF ROAD CONDITIONS CALL FOR STREET TREATMENT) IT IS NOT THAT. I RARELY DRIVE THE TRUCK, FOR I DO NOT WORK, I TAKE IT TO THE STORE, ABOUT 4 MILES AWAY AND I TAKE IT TO DALLAS EVERY NOW AND THEN. THE SAFETY CONCERN IS MY HANDLE FAILING AND ONE OF MY BED COVERS COMES OFF WHILE I'M DRIVING. THE COVERS ARE HEAVY AND FAIRLY LARGE. I DON'T THINK THEY WOULD FLY FAR BUT I WOULDN'T WANT TO RUN OVER ONE OF THEM. I HAVE THE COVERS OFF AT THIS POINT FOR OBVIOUS REASONS BUT THE TRUCK WAS NOT DESIGNED FOR THEM TO BE OFF. THE WIND WHIPS THE TRUCK UNEXPECTEDLY AND YOU FEEL LIKE YOU HAVE LITTLE CONTROL AND I ASSOCIATE THIS WITH THE AMOUNT OF WEIGHT THAT IS GONE OFF THE TRUCK THAT WAS DESIGNED TO KEEP THE TRUCK WEIGHTED APPROPRIATELY FOR SAFE DRIVING CONDITIONS. IT IS NOT THE BLOWING WIND BUT THE WIND CREATED AS THE TRUCK PICKS UP SPEED, THE MULTI AXLE TRUCKS ALSO CAUSE IT TO ACTUALLY MOVE UP AND OVER WHEN THEY PASS MY TRUCK ON THE HIGHWAY. IT IS AN INSECURE FEELING AND IS NOT CONDUCIVE TO CONFIDENT DRIVING. WHEN THE WIND IS BLOWING IT IS HARD TO KEEP THE TRUCK ON THE ROAD ALONG WITH THE OTHER FACTORS IT FEELS LIKE IT WILL TAKE FLIGHT. THE COVERS ARE THE WEIGHT THAT KEEPS THE TRUCK FROM BEING BLOWN OUT OF THE LANE YOUR DRIVING IN. THANK YOU FOR YOUR TIME AND CONSIDERATIONS. SINCERELY, CORRODED BED COVER HANDLES,TX. *TR
Jan 06, 2012
WATER POURS INTO PASSENGER COMPARTMENT FROM SHUT SUNROOF IF ANY SORT OF HEAVY PRECIPITATION, LAST DATE BELOW BUT HAS BEEN HAPPENING SINCE 2005. HAVE SINCE LEARNED THE FLOODED FLOOR CAN CAUSE RANDOM AIR BAG DEPLOYMENT. THIS THEN IS A SAFETY ISSUE BIG TIME. *TR
Oct 11, 2009
+ 58 more complaints for this component
ENGINE AND ENGINE COOLING
51 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. WHILE DRIVING 65 MPH, THE CONTACT STATED THAT THE ENGINE WOULD STALL AT ANY TIME AND THE FAILURE OCCURRED MORE FREQUENTLY ON BRIDGES. NEITHER THE DEALER, NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 101,000.
Aug 11, 2011
SOMETIMES MY 2002 CHEVY AVALANCHE 8.1 WILL NOT START. I LOCK CAR AGAIN WITH REMOTE FOB, UNLOCK AND USUALLY IT STARTS. SOMETIMES IT TAKES SEVERAL ATTEMPTS AT LOCKING, UNLOCKING BEFORE IT WILL START. NOW VEHICLE STALLS WITH NO WARNING, NO POWER BRAKES, STEERING ETC. DOES THIS AT RANDOM SPEEDS WITHOUT NOTICE OR ANY APPARENT CONSISTENCY. THIS HAS HAPPENED ON THE FREEWAY AT HIGH SPEEDS AND IS VERY DANGEROUS. TO RESTART I MUST TRY AND GET PULLED OVER SAFELY, LOCK AND UNLOCK TRUCK WITH FOB AND HOPE IT STARTS. SOMETIMES WILL DO AFTER ONCE, SOMETIMES AFTER SEVERAL ATTEMPTS. NOT REALLY SURE THE FOB RESETTING OF SECURITY SYSTEM IS THE DIFFERENCE OR IT JUST HAPPENS TO START. WHEN ARE THEY GOING TO FIX THIS POTENTIALLY FATAL PROBLEM??? *TR
Dec 14, 2010
TRUCK STALLS WHILE DRIVING THIS IS HAPPENING MORE AND MORE. *TR
Nov 03, 2010
ENGINE DIED AT 55 MPH, RESTARTED RIGHT AWAY, DIED OUT AGAIN IN THE MIDDLE OF AN INTERSECTION ABOUT THREE MILES AWAY. NEARLY CAUSED AN ACCIDENT. THIS TIME IT TOOK ABOUT 10 MINUTES BEFORE IT WOULD START. I FOUND THERE IS A RECALL ON THE 2001 AVALANCHE, WHY NOT THE 2002? *TR
Oct 26, 2010
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 2500. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THE ENGINE COMPLETELY STALLED WITHOUT WARNING. THE ENGINE WOULD NOT RESTART. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT EXPERIENCED THE IDENTICAL FAILURE AS MENTIONED IN THE RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 07V521000 (ENGINE AND ENGINE COOLING); HOWEVER, HIS MODEL YEAR AND MODEL WAS NOT INCLUDED IN THE RECALL DEFECT. THE FAILURE MILEAGE WAS 85,000.
Sep 15, 2010
+ 46 more complaints for this component
PARKING BRAKE
39 complaints
2002 CHEVY AVALANCHE PARKING/EMERGENCY BRAKE ISSUE. ITS INSPECTION STICKER TIME AGAIN AND FOR THE 7TH YEAR IN A ROW I AM DUMPING MY WALLET INTO THE E BRAKE. I UNDERSTAND STUFF NEEDS TO BE REPLACED OVER TIME BUT THIS IS NOT RIGHT. THIS YEAR ALL NEW CABLES AND NEW ADJUSTMENT SCREW KIT....AND BEHOLD STILL NO HOLDING POWER NEED NEW SHOES AGAIN. THIS FOR SOMETHING THAT IS NEVER NEEDED IN PRACTICAL SENSE. *TR
Feb 20, 2011
EMERGENCY BRAKES CONTINUE TO FAIL ALTHOUGH RARELY USED. REPAIRS NEVER LAST. IT IS IMPOSSIBLE TO REPAIR A DESIGN FLAW. NHTSA IS JUST LIKE THE SEC IN THAT THEY HAVE DROPPED THE BALL ON THIS ONE. THIS IS A VERY,VERY COMMON FAILURE ON THE AVALANCHE. THE EMERGENCY BRAKE IS NOW CALLED A PARKING BRAKE ON THE COMPLAINT FORM AND MOST PEOPLE STOP AT "BRAKE,HYDRAULIC" INSTEAD OF SCROLLING FURTHER DOWN. THE FORM SHOULD HAVE THE SELECTION---"BRAKE,EMERGENCY" , BUT IT DOESN'T. THEREFORE , THERE IS NO EMERGENCY. *TR
Jan 03, 2011
2002 CHEVY AVALANCHE, PARKING BRAKE WEARS OUT AND FAIL WITH OUT BEING USED. REPLACED UNDER WARRANTY AND IT FAILED AGAIN WITHIN 3 MONTHS, HAS NOT WORKED SINCE. I FEEL MY SAFETY IS AT RISK, BUT CANNOT AFFORD TO REPAIR EVERY 3 MONTHS. *TR
May 01, 2010
PARKING BRAKE FAILS TO HOLD VEHICLE IN ANY ATTITUDE. SYSTEM IS POORLY DESIGNED AND IS TYPICAL OF GM SUVS AND LIGHT TRUCKS. SYSTEM DESIGN AND EXECUTION IS A SAFETY HAZARD. *TR
Mar 04, 2010
MY EMERGENCY BRAKE FAILED ALMOST CAUSING MY CAR TO ROLL INTO TRAFFIC. THE EMERGENCY BRAKE SHOULD BE THERE WHEN YOU NEED IT. *TR
Nov 17, 2009
+ 34 more complaints for this component
TIRES
38 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500 EQUIPPED WITH BF GOODRICH RUGGED TERRAIN TIRES, SIZE: LT265/75R16. WHILE DRIVING 70 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. THE TIRE WAS NOT DIAGNOSED, BUT WAS REPLACED. THE TIRES WERE REPLACEMENT TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 230,500 AND THE TIRE FAILURE MILEAGE WAS 45,000.
Jul 13, 2016
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. THE VEHICLE WAS EQUIPPED WITH GOOD YEAR WRANGLER HP TIRES, TIRE SIZE 265/70/17. THE DOT NUMBER WAS MKT6F00R1707. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE EXCESSIVELY, FOLLOW BY A SIGNIFICANT AMOUNT OF TREAD SEPARATION FROM THE FRONT DRIVER'S TIRE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE FRONT DRIVER'S TIRE EXHIBITED UNEVEN TREAD WEAR AND SEVERE SEPARATION. THE DEFECTIVE TIRE WAS REPLACED WITH A SPARE TIRE TEMPORARILY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,240. UPDATED 08/03/12*LJ THE CONSUMER STATED THE TOTAL MILEAGE ON THE VEHICLE AT THE TIME OF THE INCIDENT WAS 131,207. THE VEHICLE'S FRONT END WAS ALIGNED ON 9/10/2011. THE TIRED WERE ROTATED FROM REAR TO FRONT ON 03/09/2012. THE TIRES WERE ALL MAINTAINED AT 32 PSI, WHEREAS THE VEHICLE MANUFACTURER RECOMMENDED 30 PSI. NO DEBRIS WAS STRUCK IN THE ROADWAY. UPDATED 08/06/2012 *JS
Jun 18, 2012
2 TIRE TREAD SEPARATIONS - 3 DAYS APART FROM EACH OTHER. FIRST ON DRIVER SIDE REAR TIRE. 2ND ON THE PASSENGER REAR TIRE. TIRES ARE A USED - GOOD CONDITION PURCHASE. FIRST INCIDENT REQUIRED MY AUTO TO BE IN FOR REPAIRS FOR 29 DAYS. 3 DAYS LATER THE REAR PASSENGER SIDE TIRE TREAD SEPARATED. *TR
Sep 30, 2011
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 2500 EQUIPPED WITH HERCULES LINE ALL TRACK TIRES (N/A), SIZE 265/75/R16, DOT JENKECL, SERIAL NSS-010733. WHILE DRIVING 45 MPH, THE PASSENGER REAR TIRE FAILED CAUSING DAMAGE TO THE REAR BUMPER. THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED AND TO CONTACT THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 87,000.
Sep 30, 2010
THE SPARE TIRE RETAINING CABLE BROKE CAUSING A NEAR COLLISION WITH A MOTORCYCLE FOLLOWING, AT A SAFE DISTANCE. THE SPARE TIRE DROPPED OFF AT HIGHWAY SPEED. THE ENTIRE HOIST ASSEMBLY WAS REPLACED AND THE PART IS NOT AVAILABLE. SERVICE MANAGER SAID HE HAD SEEN THIS PROBLEM BEFORE. *TR
Jul 20, 2010
+ 33 more complaints for this component
POWER TRAIN
23 complaints
I PUT THE TRUCK IN PARK AND WAS UNABLE TO PUT IT BACK INTO GEAR. *TR
Aug 17, 2014
TRANSFER CASE FLUID LEAKING FROM A HOLE IN THE CASE CAUSED BY INTERNAL PUMP RUB. ALL THE TRANSFER CASE OIL EXPELLED ONTO THE HOT EXHAUST CAUSING SMOKE AND POSSIBLY A FIRE. *TR
Jul 22, 2014
I WAS DRIVING HOME AND ALL OF A SUDDEN IT FELT LIKE NO POWER WAS GETTING TO THE WHEELS. I STEPPED ON THE GAS, THE RPMS WENT UP, BUT THE TRUCK COULDNT GET PAST 30 MPH. MY MECHANIC SAID THAT THE TRANSMISSION BURNT OUT. I BABIED THIS TRUCK. THEIR IS NO REASON FOR A CHEVY TRUCK WITH 60000 MILES OF LIGHT ROAD USE SHOULD BLOW A TRANNY. A QUICK SEARCH ON THE WEB SHOWS THAT THIS IS A COMMON PROBLEM WITH THIS TRUCK. 3200 DOLLARS TO FIX A PART THAT SHOULD HAVE AT LEAST LASTED 100000 MILES.
Mar 04, 2014
AVALANCHE 4WD SELECTORS STARTED FLASHING AND WOULD NOT SHIFT OUT OF 4L. STOPPED AND TURNED OFF VEHICLE. RESTARTED AND SERVICE 4WD LIGHT LIT. HAD NO FORWARD OR REVERSE GEARS. HAD TO HAVE IT TOWED. DEALER SAID THE ENCODER MOTOR FAILED.
Feb 03, 2012
FRONT DIFFERENTIAL MECHANISM THAT IS RESPONSIBLE FOR 4WD OF THE VEHICLE HAS CHRONICALLY MALFUNCTIONED DESPITE 2 REPAIRS WHILE UNDER WARRANTY BY LINDSAY CHEVY IN WOODBRIDGE VA. THE MECHANISM STARTED TO SHOW SIGNS OF PROBLEMS AT 7000 MILES. NOW THE TRUCK HAS 85000 MILES AND THE MECHANISM HAS FAILED. *TR
Feb 13, 2009
+ 18 more complaints for this component
AIR BAGS
22 complaints
TL* THE CONTACT OWNED A 2002 CHEVROLET AVALANCHE. THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN RATE OF SPEED WHEN HIS VEHICLE COLLIDED WITH A GUARDRAIL. AS A RESULT OF THE IMPACT, THE VEHICLE MADE A TAILSPIN AND VEERED THE VEHICLE INTO THE OPPOSITE LANE OF TRAFFIC. THE CONTACT'S SON'S VEHICLE MADE IMPACT WITH ANOTHER VEHICLE TRAVELING IN THE OPPOSITE DIRECTION. THE AIR BAGS DID NOT DEPLOY DURING THE INCIDENT. THE CONTACT'S SON SUSTAINED INJURIES TO HIS HEAD AND BACK AND RECEIVED MEDICAL ATTENTION AT THE SCENE. THE CONTACT'S SON WAS TRANSPORTED TO A WHERE HE WAS TREATED FOR GLASS REMOVAL FROM HIS HEAD AND BACK. THE DRIVER OF THE OTHER VEHICLE ALSO SUSTAINED INJURIES RESULTING FROM THE COLLISION. THE OTHER DRIVER WAS TAKEN TO THE SAME HOSPITAL FOR TREATMENT, HOWEVER, THE INJURIES WERE UNKNOWN. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED FROM THE SCENE AND TAKEN TO A TOW YARD. THE VEHICLE WAS DESTROYED DUE TO THE DAMAGE FROM THE ACCIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Aug 27, 2019
TAKATA AIRBAG DEPLOYED AND IMPACTED ACCIDENT.. MY VEHICLE WAS MOVING WHEN I WAS HIT AND AIRBAG DEPLOYED. I'VE SINCE HAD 2 UNSUCCESSFUL BACK SURGERIES AND I CONTINUE UNCEASINGLY TO RECEIVE MEDICAL TREATMENT. I AM DISABLE RETIRED. THERE IS A WASHINGTON DC POLICE REPORT, PICTURES, INSURANCE CLAIM PAPERWORK, INVESTIGATION ETC. THERE IS A BOX OF PAPERWORK. TO MUCH TO UPLOAD, BUT I CAN GATHER THE INFO AND FORWARD TO AN ADDRESS PROVIDED TO ME. THIS WEBSITE STATED DO NOT INCLUDE PERSONAL INFORMATION SO MY EMAIL ADDRESS IS [XXX] FOR FUTURE. REFERENCE..I JUST HAPPEN TO SEE A COMMERCIAL ON TV A FEW MINUTES AGO ABOUT THE AIRBAGS SO I HAVE TO GATHER SOME REQUESTED INFO. LIKE THE EXACT DATE. I KNOW IT WAS IN 2010, SO I'M SIMPLY PUTTING IN A DATE FILLER UNTIL I CAN LOOK UP THE EXACT DATE.. I BELIEVE MY FIRST SURGERY WAS IN SEPTEMBER OF THE SAME YEAR. DO I NEED TO CONTACT AN ATTORNEY OR DO I NEED TO CONTACT TAKATA? I DON'T KNOW WHAT TO DO NEXT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jan 14, 2017
CLEAR DRY DAY. ACCIDENT OCCURRED WHEN VEHICLE HIS A SIDE OF A BUILDING. AIR BAGS DID NOT DEPLOY RESULTING IN INJURY. *TR
Oct 28, 2014
IN THIS COLLISION WHERE I WAS A PASSENGER WE FLIPPED OVER 2 AND SLID ON PASSENGER SIDE OF VEHICLE AND NO AIR BAGS DEPLOYED .UNCONSCIOUS DURING FIRST 2 SECONDS OF COLLISION AFTER I REGAINED CONSCIOUSNESS I FELT MY HEAD DRAGGING ON PAVEMENT AND GRABBED MY HEAD AND LIFTED IT UP FROM BEING DRAGGED AS TRUCK SLID AT THE END OF THE COLLISION. I WAS TAKEN TO NEARBY E.R. AND GOT STAPLES IN MY HEAD . AND NUMEROUS OTHER INJURIES ROAD RASH, CHEST PAINS, WHIP LASH, BACK PAINS EXCETRA . *TR
Sep 17, 2014
ABOUT 18 MONTHS AGO THE AIRBAG WARNING LIGHT IN MY 2002 AVALANCHE ILLUMINATED AND HAS REMAINED ON SINCE. I HAVE THE AVALANCHE IN THE SHOP FOR OTHER WORK AND ASKED THAT THEY CHECK THE CAUSE OF THE STEADY AIRBAG WARNING LIGHT. THE DIAGNOSIS IS THAT THE ELECTRICAL CONTACT SYSTEM WITHIN THE STEERING WHEEL IS INOP AND THAT ALL AIRBAGS IN THE VEHICLE WILL NOT DEPLOY. COST OF REPLACEMENT PART(S) IS ABOUT $700. AS FAR AS I KNOW AT THE MOMENT THE IMPACT SENSORS ARE FUNCTIONAL. *TR
Jul 10, 2014
+ 17 more complaints for this component
VISIBILITY
18 complaints
2002 GM TRUCK. YELLOWING AND DOUBLE VISION IN DRIVER SIDE REARVIEW MIRROR. HAS DEGRADED OVER PAST TWO YEARS. HAVE NOTICED SEVERAL GM VEHICLES WITH SAME PROBLEM, BOTH CARS AND TRUCKS. *TR
May 25, 2010
WHEN DRIVING DOWN A RESIDENTIAL STREET WHEN I FELT A LARGE "THUMP", IN CHECKING MY REAR VIEW MIRROR, DISCOVERED MY SPARE TIRE LAYING ON THE SIDE OF THE ROAD. CABLE MECHANISM HAD BROKEN DROPPING TIRE TO PAVEMENT- MAY BE MADE OF SAME CABLE AS TAILGATE CABLE PREVIOUSLY RECALLED. IF SOMEONE HAD BEEN BEHIND ME IT COULD HAVE BEEN A SERIOUS ACCIDENT. *TR
Jan 03, 2010
DT*: THE CONTACT STATED THE OIL INSIDE THE DRIVER SIDE EXTERIOR HEATED MIRROR SEEPED OUT CAUSING A BLUR. THE DEALERSHIP DETERMINED THE MIRROR NEEDED TO BE REPLACED.
Nov 08, 2006
WHEN DRIVING UP TO A DRIVE-UP ATM MACHINE, MY WIFE FOLDED THE PASSENGER SIDE-VIEW MIRROR TOWARD HER SO IT WOULD NOT HIT A POST. AFTER COMPLETING HER TRANSACTION, SHE UNFOLDED THE MIRROR TO IT'S REGULAR POSITION, AND IT BROKE. THE MIRROR DID NOT FALL OFF, BUT HAD TO BE TIED ON TO THE ARM, SO IT WOULDN'T SIT CROOKED. *NM
Jul 19, 2006
DT CONTACT STATED THE DRIVER'S SIDE POWER WINDOW STOPPED WORKING. THE WINDOW WOULD NOT ROLL DOWN MORE THAN AN INCH FROM THE TOP. THERE WAS NO FOREWARNING. THE DEALER REPLACED REGULATOR ASSEMBLY. THE WINDOW WORKS PROPERLY NOW. *AK
Nov 02, 2005
+ 13 more complaints for this component
ELECTRICAL SYSTEM
15 complaints
I'M HAVE BEEN EXPERIENCING SEVERAL TECHNICAL ISSUES WITH MY 2002 AVALANCHE THROUGH YEARS. I CAN REMOVED MY KEY WHEN MY IGNITION TURNED ON TO DRIVE. MY TRUCK ALSO REDUCES ENGINE SPEED WHEN DRIVING AT 45 MPG. IT RESULT FOR ME TO PULL OVER ON THE INTERSTATE TO RESET THE PCM TO DRIVE. THEN MY CHECK ENGINE LIGHT WILL APPEAR ON ALSO. THEN IT WILL CLEAR ITSELF SOMETIMES. SANDY SANSON A GM DEALERSHIP IN PENSACOLA FL WHERE I BOUGHT THE CAR IN 2006 HAS CHARGE ME UNNECESSARY FOR PARTS AND LABOR TO FIX THESE ISSUES. WHEN BRINGING THE PROBLEM TO THE ATTENTION OF AUTO REPAIR. A SALE REP SAID MY KEYCHAIN CAN WHERE MY IGNITION OUT. HE ALSO STATED THAT MY CAR NEEDED OTHER COMPONENT PARTS IN ORDER TO FIX THE PROBLEM. WHICH NEVER SOLVE THE MAIN ISSUE THAT I REQUESTED TO BE FIX. I ALSO TALK TO THE HEAD SUPERVISOR AND GOT POOR CUSTOMER SERVICE. FURTHERMORE, IT HAS NOT BEEN RESOLVE AT THIS MOMENT. I CONTINUE TO DRIVE BECAUSE MY TRUCK IS THE ONLY TRANSPORTATION I HAVE AT THE MOMENT. I'M GOING TO SPEAK TO THE DEALERSHIP AGAIN ABOUT THIS ISSUES, BUT PLEASE ASSIST ME BECAUSE I BEEN HAVING THE SAME PROBLEMS. THAT ARE IN THE HEADLINE AT THIS MOMENT. I WRITTEN ABOUT MY REDUCE ENGINE SPEED IN THE PAST. *TR
Jun 18, 2014
2002 CHEVY AVALANCHE 2500 WITH 8.1 ENGINE DIES WITHOUT WARNING AT DRIVING SPEED. THE BATTERY LIGHT COMES ON, AFTER THE VEHICLE SHUTS DOWN, BUT NO CHECK ENGINE LIGHT, NO PROBLEMS WITH ALTERNATOR OR BATTERY CHARGE. NO SPUTTERING OR SLUGGISHNESS, NO WARNING WHATSOEVER. THE VEHICLE JUST SHUTS DOWN. WHEN THIS HAPPENS THERE IS NO POWER STEERING AND NO BRAKES FOR THIS 7K POUND VEHICLE! SOMETIMES, ONCE PULLED OVER AND SHUTTING EVERYTHING OFF AND TRYING TO RESTART IT WILL RESTART IMMEDIATELY, SOMETIMES IT TAKES UP TO 10 MINUTES OF TRYING TO CRANK IT INTERMITTENTLY BEFORE IT WILL RESTART. IT HAS DONE THIS TWICE IN THE LAST THREE DAYS AND A DOZEN TIMES AT RANDOM INTERVALS OVER THE LAST SEVERAL MONTHS I HAVE READ ON THE INTERNET OTHERS FROM WHO HAVE THE SAME PROBLEM AND MOST LIKELY SOLUTION SEEMS TO BE THE CRANKSHAFT POSITION SENSOR WHICH SOME SAY HAS BEEN RECALLED ON THE 2001 MODEL ENGINE FOR THE SILVERADOS, BUT CANNOT FIND ANYTHING FOR THE SAME 2002 ENGINE. THIS IS DANGEROUS AND FRIGHTENING ENOUGH AT "NEIGHBORHOOD" SPEEDS, BUT CONSIDERABLY MORE SO AT INTERSTATE SPEEDS AS THE VEHICLE LOSES ALL POWER WHEN THE ENGINE SHUTS DOWN, LEAVING THE DRIVER UNABLE TO STEER, BRAKE OR IMMEDIATELY RESTART THE VEHICLE LEAVING IT STALLED IN THE MIDDLE OF THE INTERSTATE! *TR
Apr 02, 2011
THE DASH LIGHT STAYS ON CONSTANTLY SHOWING THE SECURITY LIGHT, GAS LIGHT AND BATTERY LIGHT FLASHING. WHEN YOU SHUT THE TRUCK OFF IT STILL SHOWS THE YELLOW SECURITY LIGHT AND IT NEVER GOES OFF AND IF YOU LEAVE IT SITTING FOR 1 OR 2 DAYS WITHOUT DRIVING IT MAKES THE BATTERY GO DEAD. *TR
Mar 07, 2011
I HAVE A 02'CHEVY IMPALA WHEN I TURN IT ON ALL ELECTRIC COMES ON AND THE ENGINE RUNS FOR A SPLIT SECOND AND DIES THEN THE BATTERY LIGHT AND SERVICE TRACTION SYSTEM COMES ON I GOT THE FUEL PUMP AND SENSOR REPLACED STILL THE SAME PROBLEM OCCURS. I WAS ABLE TO DRIVE IT FOR A FEW MILES AFTER READING THE MANUAL AND PUSHING THE GAS TO THE FLOOR WHILE HOLDING THE KEYS ON FOR THREE SECONDS BUT EVENTUALLY IT DIED AGAIN. PLEASE HELP!!!!! *TR
Sep 05, 2010
THIS IS A GENERAL POINT OF INFORMATION MESSAGE: FOR THE LAST DECADE OR MORE, GM VEHICLES HAVE A PROPENSITY TO BURN OUT THEIR LAMPS DUE TO AN OVERCHARGE CONDITION (CAUSE UNKNOWN TO ME); THIS CONDITION CAN AFFECT ANY OF THE LAMPS OR BULBS, MOST NOTICABLY HEADLAMPS, TAIL LIGHTS, AND RUNNING (PARKING) LAMPS. COULD YOU PLEASE INVESTIGATE THIS ELECTRICAL DEFECT IN ALL GM VEHICLES.*TR
May 20, 2010
+ 10 more complaints for this component
FUEL SYSTEM, GASOLINE
14 complaints
AS I WAS TRAVELING ON THE HIGHWAY AT 70MPH THE ENGINE SPUTTERED AND STOPPED RUNNING CAUSING ME TO LOSE ALL POWER ASSIST AND TO COAST TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO MY MECHANIC WHERE IT WAS DISCOVERED THAT THE FUEL LINE HAD RUSTED OUT AND NEEDED TO BE REPLACED AT MY EXPENSE. *TR
May 16, 2014
TWICE IN A ROW WHEN FILLING, GAS BACKED UP AND SPILLED. I ATTRIBUTED THIS TO A FAULTY PUMP. LATER THAT EVENING WHILE PARKED I DISCOVERED A FUEL LEAK. I TOOK IT TO A MECHANIC WHO DISCOVERED THE FUEL PUMP HAD RUSTED AND CORRODED AWAY. THE NEXT DAY I BEGAN MY DRIVE HOME FROM FLORIDA TO CHICAGO. I MADE IT ABOUT 200 MILES BEFORE WE CHANGED DRIVERS, AND DISCOVERED THE TRUCK HAD STARTED LEAKING FUEL AGAIN. THANKFULLY, WE MADE IT SAFELY TO A REPAIR SHOP (A NATIONAL COMPANY THIS TIME). THEY DIAGNOSED IT AS THE FUEL TANK, LOCATED A REPLACEMENT TANK, AND I WAS UNDER WAY. I DID MAKE IT HOME TO CHICAGO, SMELLING GAS THE WHOLEWAY, BUT NOT SEEING A SIGNIFICANT LEAK (PROBABLY DUE TO THE CONSTANT DRIVING, I DID KEEP CHECKING) UNTIL I WAS ALMOST HOME. I MADE IT HOME, AND TOOK THE CAR TO A LOCAL SHOP. THE DIAGNOSED IT AS FUEL LINES, WHICH HAD RUSTED AND CORRODED. I PICKED UP MY TRUCK LAST NIGHT, DROVE IT TO WORK TODAY, THEN DROVE IT RIGHT BACK TO THE MECHANIC, SINCE IT WAS LEAKING GAS AGAIN. I HAVE SPENT OVER $1500 SO FAR IN LABOR AND PARTS, LOST ALMOST A FULL TANK OF GAS WITH ALL THE TANK DROPS, AND STILL DO NOT HAVE MY TRUCK BACK. IM PRETTY SURE MY, MECHANIC IS READY TO GIVE UP. *TR
Jul 02, 2013
2002 CHEVROLET AVALANCHE FUEL PUMP HAS QUIT FOR THE THIRD TIME IN 3 YEARS. ORIGINAL PUMP FAILED AT 110,00 MILES THE NEXT 2 DELPHI REPLACEMENTS EACH LASTED ABOUT 10,000. *TR
Nov 22, 2010
TL* THE CONTACT HAS A 2002 CHEVERLOT AVALACHE. THE CONTACT WAS DRIVING 25 MPH WHEN THE FAILURE HAPPENED. THE FUEL PUMP WENT OUT AND THE VEHICLE STALLED. THIS IS THE ONLY TIME THIS HAPPENED. THE FAILURE AND CURRENT MILEAGE WAS 84000. UPDATED 2/22/10 *CN UPDATED 07/06/10.*JB
Jan 29, 2010
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE FUEL PUMP STARTED TO LEAK FUEL DUE TO RUST. THE INSURANCE COMPANY INSPECTED THE FUEL PUMP AND CONFIRMED THE PUMP WAS DEFECTIVE. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED SINCE THE FUEL LEAK COULD POTENTIALLY CAUSE A FIRE. THE CURRENT MILEAGE WAS 102,000 AND THE FAILURE MILEAGE WAS 101,000.
Aug 27, 2009
+ 9 more complaints for this component
SUSPENSION
14 complaints
WE OWN A 2002 CHEVY AVALANCHE AND THERE IS AN ISSUE WITH THE RIGHT SEAL. WE HAVE REPLACED IT TWICE. MY BEST FRIEND AND HER HUSBAND BOUGHT A USED CHEVY SILVERADO AND HAVE REPLACED THE SEAL 3 TIMES SINCE THEY HAVE BOUGHT THEIRS. THERE NEED TO BE SOME RESEARCH DONE ON THESE SEALS. *TR
Aug 08, 2011
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. THE REAR SWAY BAR BROKE, AND WORE OUT THE BRAKE LINE. THE VEHICLE WAS AT THE DEALER FOR OVER A MONTH BECAUSE THE PARTS WERE ON BACK ORDER. THE GM MANUFACTURER DOES NOT WANT TO COVER THE EXPENSE OF THE REPAIRS. THE FAILURE MILEAGE WAS 110,000. UPDATED 01/20/10 *BF UPDATED 01/22/10.*JB
Dec 29, 2009
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. WHILE DRIVING 65 MPH, THE VEHICLE MADE A STRANGE NOISE. THE CONTACT NOTICED THAT ONE OF THE TIRES DETACHED FROM THE VEHICLE. THE HUB ASSEMBLIES WERE REPLACED THREE TIMES WITHIN FOUR MONTHS. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 108,000. UPDATED 07/24/09. *LJ
Jun 19, 2009
2002 AVALANCHE SWAY BARS FRONT AND NO REAR S BREAKING AT BUSHINGS. LOOKS LIKE CORROSION AT THE BENDS? *TR
Feb 05, 2009
WHILE DRIVING CONSUMER HEARD A LOUD POPPING/CLICKING NOISE COMING FORM THE FRONT/REAR. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Aug 23, 2004
+ 9 more complaints for this component
STEERING
11 complaints
STEERING: I stopped in my daughter yard and was unloading a 16ft trailer of hay and everything was working normally. When I got back in cranked the engine I started pulling forward, I did not have any power steering at all. I first thought the steering wheel had locked but I really had to power down on the steering to get it to turn. No noise, no indication, no problems of any kind with the steering or anything wrong while driving just a few minutes before. The power steering just stopped working period. I told my daughter we were lucky this hadn't happened on the road while pulling the loaded trailer. This could have been very dangerous or deadly if it had gone out while we were pulling the loaded trailer while on the road. If we had been going around a curve or making a turn and it had happened like it did in the yard while parked with NO indication of a problem it would have been very, very bad especially again with NO indications of a problem with the steering and pulling a trailer loaded with hay. I shudder to think what could have happened if we had been going around a curve at 55mph on the highway and this had happened. Power steering fluid pump up to the full line on the check stick when I pulled it out of the power steering pump. I have had the Avalanche for 3 years and have never had to add fluid nor does it have leak anywhere. Again, NO steering problems whatsoever before this.
Dec 06, 2021
STEERING WHEEL HARD TO TURNOVER WHEN YOU DRIVE
Jan 29, 2020
02' CHEVY AVALANCHE 60K MILES, I PURCHASED THIS TRUCK IN NOV.2010 IT IS JAN. 2011 NOT MORE THEN 45 DAYS AFTER PURCHASE, THE STEERING IS PROGRESSIVELY GETTING WORSE, GRINDING NOISE, TURNING NOISE, UNBEARABLE TO DRIVE AND DANGEROUS TO DRIVE. CONTACTED DEALER TO CORRECT, DEALER HAS NOT CONFIRMED WHAT WILL BE DONE YET? THIS IS NOT NORMAL WEAR AND TEAR TYPE OF ISSUE, FACTORY RECALL TYPE OF ISSUE. *TR
Jan 09, 2011
I HAVE A CHEVROLET 2002 AVALANCHE. THERE WAS A LOT OF CLICKING AND CLACKING IN MY STEERING. I HAD THE FRONT END CHECKED AND REALIGNED SEVERAL TIMES. FINALLY A CHEVY SERVICE MANAGER IDENTIFIED A CONSISTENT PROBLEM WITH THE CHEVROLET. THERE IS A LINKAGE IN THE STEERING THAT IS CATEGORIZED AS A SHAFT #19153614 THAT WAS NOT CORRECTLY DESIGNED WHEN MANUFACTURED. ACCORDING TO THE CHEVY SERVICE MANAGER CHEVY HAD TO REDESIGN THE SHAFT TO CORRECT THE PROBLEM. DUE TO THE FACT THAT THE PART WAS NOT DESIGNED PROPERLY ORIGINALLY I REQUESTED GM CUSTOMER SERVICE TO COVER THE COST OF $201.95 COST. THEY HAD SOME FOREIGNER FROM THE PHILLIPINES CALL ME TO TELL ME THEY WOULD NOT STAND BEHIND THIS MATERIAL AND WORKMANSHIP FAILURE. IT SEEMS TO ME TO BE A SAFETY ISSUE THAT GENERAL MOTORS IS SWEEPING UNDER THE RUG. THE SERVICE MANAGER ADVISED THAT THEY HAVE HAD TO REPLACE MANY OF THESE SHAFTS. THANK YOU. *TR
Mar 09, 2008
CLUNKING IN HEARD UNDER HOOD AND FELT IN THE STEERING COLUMN. HAVE HAD THAT FOR 2 YEARS AND NOW FINALLY SAW OTHER AVALANCHE AND CHEVROLET OWNERS WITH THE SAME PROBLEM, AND PERSONAL MECHANIC EVEN REFERENCED THE PROBLEM TO A TSB FOR MY VIN. DEALER PLAYS IT OFF THAT THEY HAVE TO CHARGE FOR INSPECTION BY MECHANIC AND THEY WON'T REPLACE IT BECAUSE ITS PAST WARRANTY. (BILL HEARD CHEVROLET). NOTHING HAS DONE TO FIX IT, UNSURE IF ANY MECHANICAL FAILURE WILL RESULT FROM IT. INVOLVING THE STEERING COLUMN MUST HAVE SOME POSSIBLE ISSUE. *JB
May 26, 2006
+ 6 more complaints for this component
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE
10 complaints
AT THE END OF DECEMBER, WE WERE TRAVELING DOWN THE HIGHWAY AT APPROXIMATELY 55 MPH. I WENT TO APPLY MY BRAKES AND THE PEDAL WENT COMPLETELY TO THE FLOOR. I REALIZED THAT I HAD NO BRAKES. I DOWN SHIFTED AND COASTED TO THE NEAREST GARAGE. AFTER A THOROUGH INVESTIGATION, THE MECHANIC INFORMED ME THAT THE ENTIRE BRAKE SYSTEM NEEDED REPLACED. AT A HEFTY PRICE, I REPLACED IT ALL. THE OLD PARTS ARE NOT AVAILABLE. *TR
Apr 12, 2010
PARKING BRAKE FAILURE. 2002 Z71 CHEVROLET AVALANCHE BRAKE DID NOT LAST A YEAR. GENERAL BRAKE FAILURE. BRAKES WERE NEVER ENOUGH TO STOP CAR SAFELY. NOTE THEY REALLY FAIL WHEN GOING OVER BUMPS. REPLACED ROTORS TWICE AND PADS 3 TIMES AND I'M AT 60K! *NM
Aug 07, 2006
THERE ARE TWO SEPARATE BRAKE PROBLEMS... PARKING BRAKE DOES NOT WORK PROPER NOW OR WHEN THE VEHICLE WAS NEW. GM HAS CONTINUOUSLY DENIED THAT THIS WAS A DESIGN PROBLEM. IN ADDITION, THE ANTI LOCK BRAKES TAKE A LONG DISTANCE TO STOP. (SINCE REAR BRAKE PADS WEAR OUT MUCH QUICKER THAN FRONT PADS, IT APPEARS ANTI LOCK BRAKES ARE NOT APPLYING MUCH PRESSURE TO FRONT PADS). *JB
Feb 06, 2006
DT: THE CONTACT OWNS A 2002 AVALANCHE SPECIAL EDITION. AT 37,000 MILES HE HEARD THE BRAKES RUBBING. HE NOTICED THE INSIDE OF THE REAR BRAKES WORE OUT, NOT ON THE OUTSIDE. THE CONTACT STATED ABOUT ONE YEAR AGO HE HAD THE REAR BRAKES PADS REPLACED. IN ADDITION, THE CONTACT STATED THE EMERGENCY BRAKE WORE A GROOVE INSIDE THE REAR ROTORS. HE CALLED A DEALER, AND THE DEALER TOLD HIM TO BRING THE CAR IN SO THEY COULD LOOK AT IT. THE CONTACT DID NOT WANT TO TAKE THE CAR TO DEALER. HE TOOK THE ROTORS AND THE BRAKE SHOES OFF THE CAR AND TOOK THEM TO THE DEALER. THE DEALER TOLD HIM HE SHOULD HAVE BROUGHT THE CAR IN AND LET THEM CHECK THE CAR OUT. THE CONTACT STATED HE HAS NEVER USED THE EMERGENCY BRAKE. HE DID WANT TO PAY FOR THE NEW ROTORS BECAUSE OF THE DAMAGE DONE TO THE ROTORS BY THE EMERGENCY BRAKE. *AK
Oct 18, 2005
DT: THE CONTACT STATED THE PARKING BRAKE ON 2002 CHEVROLET AVALANCHE WAS BAD. THE PADS WERE COMPLETELY WORN OUT .THE BRAKE WAS NONFUNCTIONAL. THIS HAPPENED BECAUSE OF A DEFECT IN THE DESIGN, NOT BECAUSE OF THE BRAKE. THE PADS NEEDED TO BE CHANGED, AND THE ROTORS NEEDED TO BE SANDED. THE MECHANIC SAID THE DESIGN WAS SUCH THAT THE PARKING BRAKE WILL WEAR OUT EVEN IF IT WAS NOT USED. THE CONTACT HAS NOT BEEN USING THE PARKING BRAKE. HE WAS TOLD THAT THE PADS NEEDED TO BE CHANGED WHEN HE TOOK THE VEHICLE TO DEALER FOR INSPECTION ON SEPTEMBER 1, 2005. *AK
Sep 19, 2005
+ 5 more complaints for this component
EXTERIOR LIGHTING
8 complaints
HEAD LAMPS WERE VERY DIM AND THERE IS A WHITE FILM ON THE INSIDE OF THEM, MAKING IT VERY DIFFICULT FOR NIGHT TIME DRIVING. SABERSPORT IS THE COMPANY WHO MANUFACTURES THEM, BUT WHEN CONTACTED THEIR PHONE # HAS BEEN DISCONNECTED. THE # IS 1 909 598 7589.
Sep 14, 2015
DAY TIME RUNNING LAMPS KEEP FAILING. EVERY TIME I REPLACE THE BURNED OUT BULB SOON THE OTHER BULBS BURN OUT. THE ISSUE IS APPARENT ON MANY FULL SIZE GM TRUCKS. *TR
May 02, 2007
2002 MALIBU. TURN SIGNAL/HAZARD FLASHER FAILURE. *NM
Dec 13, 2006
FOG LAMP CONDENSATION --- I DID NOT NOTICE THAT MY 2002 AVALANCHE WAS SUBJECT TO WATER BUILD UP IN THE FOG LAMPS UNTIL IT WAS OUT OF WARRANTY. THE DEALER SAID IT WAS OUT OF WARRANTY. I DRILLED A 1/8" HOLE WITH A HIGH SPEED BIT IN THE LOWEST PART OF THE PLASTIC LENSE. NOW, ALTHOUGH CONDENSATION STILL ACCUMULATES ON THE LENSE IT WILL EVENTUALLY RUN DOWN THE LENSE AND OUT THE BOTTOM HOLE. I WAS ALWAYS AFRAID TO TURN THEM ON WITH THE BULBS BEING SUBMERGED IN WATER.
Jun 21, 2005
I TOOK MY 02 AVALANCHE IN FOR WARRANTY SERVICE WORK FOR SERVERAL ITEMS. ONE ITEM WAS NOT FIXED TO MY SATISFACTION. I REPORTED CONDENSATION IN MY DAYTIME RUNNING LIGHTS/FOG LIGHT HOUSING. NOT ONLY WAS THERE CONDENSATION, THERE WAS STANDING WATER. WHEN I PICKED UP MY VEHICLE I LOOKED AND THE LIGHTS SEEMED TO BE OK, BUT BY THE TIME I ARRIVED HOME 15 MINUTES LATER, THERE WAS CONDENSATION IN THEM AGAIN. I CALLED THE DEALER TO FIND OUT THAT THEY DIDN'T REPLACE THEM, THEY ONLY "CLEANED THEM OUT AND RESEALED THEM". UPON FURTHER INSPECTION I NOTICED THAT THEY SEPARATED THE HOUSING FROM THE LENS AND THEN USED SILICONE SEALANT TO PUT THEM BACK TOGETHER. THE DEALERSHIP I TOOK IT TO STATED THERE WAS A BULLETIN FROM GM STATING THAT SOME CONDENSATION IS NORMAL AND THE FIX THEY PERFORMED WAS ALL THEY WERE ALLOWED TO DO. I CONTACTED GM AND RECEIVED THE SAME INFORMATION. I TOOK THE VEHICLE BACK IN AGAIN FOR THE CONDENSATION, THEY HAVE NOW PERFORMED THE SAME FIX. I TOLD THEM AND THE GM REP ON THE PHONE THAT THIS WAS A SAFETY ISSUE, THAT NO AMOUNT OF CONDENSATION IN MY LIGHT HOUSING IS ACCEPTABLE. NOW I AM UNWILLING TO USE MY FOG LIGHTS DUE TO THE FACT I AM CONCERNED ABOUT POSSIBLE SAFETY ISSUES WITH THE LENS AND THE CONDENSATION AS WELL AS THE NOW SILICONE BEING SO CLOSE TO THE HEAT OF THE FOG LIGHTS. GM IS REFUSING TO REPLACE MY LIGHT HOUSINGS, I CONSIDER THIS A SERIOUS SAFETY ISSUE.*AK
Aug 30, 2004
+ 3 more complaints for this component
LATCHES/LOCKS/LINKAGES
7 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. THE CONTACT STATED THE HOOD LATCH RELEASE WAS RUSTED. THE DEALER ADVISED THE RUST WAS NOT SEVERE ENOUGH WHERE THEY WOULD TAKE ANY LIABILITY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 80,000.
Jun 17, 2010
2002 AVALANCHE WITH APPROX. 40,000 MILES...CANNOT LOCK OR UNLOCK THE BACK TAILGATE. TOOK IT INTO THE DEALERS REPAIR SHOP AND HAD IT FIXED AND PAID FOR IT. THEY WERE NOT WILLING TO WORK WITH ME ON IT, EVEN THOUGH IT WAS OBVIOUSLY A DEFECT AND SO CLOSE TO MY WARRANTY EXPIRATION. NOW AT 81,000 MILES WE HAVE THE SAME PROBLEM AND CANNOT LOCK OR UNLOCK THE BACK TAILGATE. I AM AFRAID THAT I WILL BREAK MY KEY OFF IN THE LOCK IF I FORCE IT TOO HARD. I HAD THE AVALANCHE AT THE SAME SERVICE CENTER FOR RECALL WORK AND MENTIONED THAT I HAD THE SAME PROBLEM AGAIN..THEY TOLD ME I WOULD HAVE TO PAY FOR IT TO FIX IT AGAIN. I TOLD THEM DON'T BOTHER. *NM
Dec 30, 2005
I RELEASED THE TAILGATE TO REMOVE AN EMPTY BOX FROM THE BED OF MY 2002 CHEVY AVALANCHE. I JUMPED UP IN THE BACK OF THE TRUCK AND RETRIEVED THE BOX. WHEN I REACHED THE BACK OF THE TRUCK (TAILGATE), THE TAILGATE GAVE WAY LIKE A TRAP DOOR AND I WENT DOWN WITH IT. I HIT BOTH MY KNEE AND HEAD ON THE TAILGATE AS THE TAILGATE HIT THE GROUND. BOTH CABLES (2) BROKE ABOUT 2 INCHES BELOW THE CONNECTOR. I CUT MY KNEE AND HAD A KNOT ON THE SIDE OF MY HEAD. ASPRIN SEEMED HELP, BUT THERE IS STILL PAIN IN THE OUTSIDE KNEE AREA (LEFT). WHEN I GOT TO WORK, I PULLED UP THE RECALL LIST. MUCH TO MY SURPRISE, THERE WAS A RECALL ON THE VERY CABLES THAT SEVERED ON MY AVALANCHE. I HAVE OWNED THE VEHICLE SINCE JUNE 2004 AND HAVE EVEN HAD MAINTENANCE PERFORMED ON THE VEHICLE AT A LOCAL CHEVY DEALERSHIP. I DID NOT RECEIVE A RECALL NOTICE ON THIS PART ALTHOUGH THE DEFECT NOTICE STATES I SHOULD HAVE.*AK
Dec 21, 2004
REAR/END GATE APPEARS CLOSED BUT OPENS PERIODICALLY WHILE DRIVING. IT SCARES THE HELL OUT OF YOU AND DROPS BELONGINGS FROM THE BED AREA ALL OVER THE ROADWAY. IT COULD CAUSE MAJOR ACCIDENTS. *AK
Apr 21, 2004
PULLING OUT FROM A STOP, THE TAILGATE DROPPED OPEN AND AS A RESULT OF THE CABLE ON THE RIGHT SIDE BREAKING, THE TAILGATE FELL OFF AND WAS DRAGGED ALONG BY THE LEFT SIDE CABLE SCRAPING THE RIGHT SIDE OF THE TAILGATE BADLY. *AK
Apr 12, 2004
+ 2 more complaints for this component
UNKNOWN OR OTHER
6 complaints
na
Mar 29, 2025
‘’’’’’FRAME’’’’’’I was heading to work and and something snapped while driving. I then brought vehicle to fire stone in Kingsport tn. I was told it tie rod end had it replaced well the sound was still thier. Then I returned with vehicle pitman arm and bracket replaced nope banging noise was still there. I then called corporate up spoke Mike I was told to return the vehicle bake to fire stone on a weds all day long they were looking over the vehicle come to find out frame snapped where cross member is on drivers side of vehicle. While the passenger side was still solid. I am not the only one dealing with issue as of now I am finding out more vehicles 2002 to the the 2005 chevy avalanches 5.3 4x4’s have this problem. Why hasn’t there been a recall on this issue like Toyota has done. I have 276,000 miles on this truck would like to have it fixed.
May 22, 2023
CABLES THAT HOLD ON THE TAILGATE HAVE BROKEN ON ONE SIDE. CHEVROLET CLAIMS NO RECALL FOR THIS VIN NUMBER VEHICLE. YET ONLINE IT SAYS 2002 AVALANCHE HAS RECALL FOR CABLES.
Apr 21, 2017
MY COMPLAINT IS THAT YOU DO NOT LIST THE CHEVROLET AVALANCHE IN YOUR RECALL LIST. *NLM
Jun 15, 2003
VEHICLE DOESN'T COME EQUIPPED WITH THE DOOR AJAR WARNING FEATURE. CONSUMER FEELS THIS IS UNSAFE, CAUSE WHILE DRIVING WITH THEIR INFANT IN THE BACK SEAT, THE PASSENGER SIDE DOOR WAS AJAR, AND CONSUMER WASN'T AWARE OF IT. THE CHILD COULD OF FELL OUT OF THE VEHICLE. PLEASE PROVIDE MORE DETAILS. TS
Dec 30, 2002
+ 1 more complaint for this component
ENGINE
6 complaints
2002 CHEVY AVALANCHE 2500 WITH 8.1 ENGINE DIES WITHOUT WARNING AT DRIVING SPEEDS. THE BATTERY LIGHT COMES ON, AFTER THE VEHICLE SHUTS DOWN, BUT NO CHECK ENGINE LIGHT AND NO WARNING WHATSOEVER. THE VEHICLE JUST SHUTS DOWN. WHEN THIS HAPPENS THERE IS NO POWER STEERING AND NO BRAKES FOR THIS 7000 POUND VEHICLE. SOMETIMES, ONCE PULLED OVER AND SHUTTING EVERYTHING OFF AND TRYING TO RESTART IT WILL RESTART, SOMETIMES TAKING UP TO 10 MINUTES OF TRYING TO CRANK IT INTERMITTENTLY BEFORE IT WILL RESTART. IT HAS DONE THIS, OFF AND ON, AT RANDOM INTERVALS OVER THE YEARS I HAVE OWNED IT. I HAVE READ ON THE INTERNET OTHERS FROM WHO HAVE THE SAME PROBLEM AND MOST LIKELY SOLUTION SEEMS TO BE THE CRANKSHAFT POSITION SENSOR WHICH SOME SAY HAS BEEN RECALLED ON THE 2001 MODEL ENGINE FOR THE SILVERADOS, BUT CANNOT FIND ANYTHING FOR THE SAME 2002 ENGINE, WHICH IS THE SAME ENGINE. THIS IS DANGEROUS AND FRIGHTENING ENOUGH AT "BACK ROAD" SPEEDS, BUT CONSIDERABLY MORE SO AT MAJOR HIGHWAY SPEEDS AS THE VEHICLE LOSES ALL POWER WHEN THE ENGINE SHUTS DOWN, LEAVING THE DRIVER UNABLE TO STEER, BRAKE OR IMMEDIATELY RESTART THE VEHICLE LEAVING IT STALLED IN THE MIDDLE OF THE INTERSTATE THERE IS NO CODE IN THE ECM SO THE DEALERS HAVE NOT BEEN ABLE TO DIAGNOSE IT. DOES SOMEONE HAVE TO DIE BEFORE SOMETHING IS DONE?
Mar 09, 2017
WHILE DRIVING AT 65 MPH THE ENGINE CUT OUT. COULD BE THE CRANKSHAFT POSITION SENSOR. THE TRUCK IS A 2500 WITH AN 8.1L ENGINE. SIMILAR ISSUES THAT THE 2001 WAS RECALLED FOR. SAME ENGINE AND CPS AS THE 2001 BUT NOT INCLUDED IN THE ORIGINAL RECALL. THIS HAS HAPPENED SEVERAL TIMES AT VARIOUS SPEEDS.
Aug 04, 2015
THE ENGINE WILL DIE AT ANY TIME WITH OUT WARNING. THIS HAPPENS FAIRLY OFTEN. SOMETIMES AFTER TRYING TO RESTART IT WILL RESTART WITH NO DELAY AND OTHER TIMES IT WILL TAKE A FEW MINUTES. THEN IT WILL RUN NORMALLY FOR NO SPECIFIC AMOUNT OF TIME. THEN IT WILL DIE AGAIN. INCIDENCES MAY OCCUR HUNDREDS OF MILES IN BETWEEN. THE DEALER SAYS THEY DON'T KNOW WHY IT WOULD DO THIS AND IT WOULD BE VERY DIFFICULT TO DIAGNOSE THE PROBLEM BECAUSE IT HAPPENS SPONTANEOUSLY AND IT USUALLY RESTARTS QUICKLY. THIS IS VERY DANGEROUS AND TURNING THE VEHICLE TO GET OFF THE ROAD WHEN THE ENGINE DIES IS VERY HARD TO DO. *TR
Sep 16, 2014
THE ENGINE SHUTS OFF WHILE DRIVING. THE VEHICLE HAD BEEN IDLING FOR SEVERAL MINUTES AND AFTER PULLING OUT ACROSS THE HIGHWAY THE ENGINE SHUT OFF. AFTER TRYING FOR AT LEAST 10 MINUTES IT RESTARTED. THOUGHT THIS WAS AN ISOLATED INSTANCE, BUT HAS NOW HAPPENED MULTIPLE TIMES AT VARIOUS SPEEDS AND EVEN WHEN IDLING AT A STOP LIGHT. *TR
Sep 02, 2014
WHILE DRIVING AT 65 ON THE FREEWAY TRUCK BEGAN TO LOSE POWER AND WHEN I STEPPED ON GAS IT DIDN'T RESPOND. HAD TO KEEP LETTING FOOT OFF AND BACK ON TO GET IT TO GO. PULLED OVER TO THE SHOULDER TURNED TRUCK OFF AND IT RAN GOOD FOR ABOUT 3 MINUTES AND IT REPEATED ITSELF. WHEN ENGINE GETS HOT THE TRUCK LOSES POWER AND YOU HAVE TO SHUT IT OFF AND REPEAT THIS STEP UNTIL YOU GET TO WHERE YOU GOTTA GO. NO CODES, NO WARNING NO NOTHING. TRUCK ALSO SHUTS OFF WHILE DRIVING. REPLACED FUEL PUMP, FILTER, CLEANED MAF AND THROTTLE BODY REPLACED CRANK SHAFT SENSOR AND IT STILL DOES THIS. *TR
Jun 27, 2014
+ 1 more complaint for this component
SEAT BELTS
6 complaints
TL* THE CONTACT OWNS A 2002 CHEVY AVALANCHE 1500. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED. THE CONTACT REPLACED THE DRIVER SIDE SEATBELT TWICE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
May 20, 2014
RIGHT REAR SEAT BELT DOES NOT STAY LATCHED AND IS DIFFICULT TO LATCH. THIS HAS BEEN HAPPENING SINCE VEHICLE WAS FIRST DELIVERED TO CONSUMER.*AK
Apr 21, 2004
CONSUMER STATES WHILE CHILD WAS FASTENED IN REAR SEAT BELT WITHOUT ANY INDICATION BECAME TIGHT ACROSS CHILD'S CHEST. CHILD PUSHED THE RELEASE BUTTON AND SEAT BELT RETRACTED. CONSUMER CUT SEAT BELT TO GET CHILD OUT.*AK
Jul 15, 2003
FRONT PASSENGER SEAT BELT RESTRAINT WILL LOCK AND PIN PASSENGER WITHOUT NOTICE. PASSENGER HAS TO RELEASE THE MECHANISM AND FULLY RETRACT THE BELT TO GET IT TO RELEASE USUALLY WHILE VEHICLE IS IN MOTION. *NLM
Apr 18, 2003
RECENTLY, I NOTICED THAT THE TWO REAR INTERIOR PLASTIC PANELS THAT COVER THE METAL AND OUTER TOP SEAT BELT MOUNTS (OR PIVOT POINTS) IN THE INTERIOR REAR OF THE VEHICLE HAVE AN APPROXIMATELY INCH SLOT WORN INTO THEM FROM THE SEATBELTS; ITS APPARENT CAUSE, THE PULLING OF THE SEATBELTS IN AN OUTWARD MOTION TO PLACE OVER THE SHOULDER OF THE PASSENGER SITTING IN THE SEAT. I BROUGHT IT TO MY DEALER''S ATTENTION ON 01/23/03 AND WAS INFORMED THAT THERE IS NO FIX FOR THE PROBLEM AND THAT NEW PANELS WOULD ONLY WEAR OUT AGAIN DUE TO CONSTANT SEAT BELT USAGE AND THAT ONLY A RE-DESIGNED OR MODIFIED PART WOULD PERMANENTLY CORRECT THE PROBLEM. SINCE THIS WAS BEYOND THE DEALER''S CAPABILITY, THEY RECOMMENDED THAT I CONTACT GM CUSTOMER ASSISTANCE AND NOTIFY THEM OF THE PROBLEM AND ATTEMPT TO RESOLVE THE ISSUE WITH THEM. THIS IS CURRENTLY BEING DONE. SINCE MY VEHICLE WAS ONE OF THE FIRST ON THE LOT, I BELIEVE THAT THIS COMPLAINT MIGHT ALSO BE ONE OF THE FIRST OF ITS TYPE. I AM PARTICULARLY CONCERNED BECAUSE MY CHILDREN ARE PRIMARILY THE REAR SEAT PASSENGERS AND I NOW QUESTION THE SEATBELT STRENGTH, PARTICULARLY KNOWING THAT THE EDGES OF THE BELTS HAVE BEEN CONSTANTLY RUBBING AND ABRADING THE HARD PLASTIC TRIM PANELS THAT SURROUND THEM. TO DATE, THIS VEHICLE HAS NOT BEEN IN ANY ACCIDENTS AND I AM CALLING THIS PROBLEM TO YOUR ATTENTION JUST FOR INFORMATIONAL PURPOSES AND TO INSURE A FOLLOWUP BY GM.
Jan 25, 2003
+ 1 more complaint for this component
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
5 complaints
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 2500. WHILE DRIVING 60 MPH, THE VEHICLE WOULD INTERMITTENTLY FAIL WITHOUT WARNING. AFTER WAITING FOR A SHORT PERIOD OF TIME, THE VEHICLE WOULD EVENTUALLY RESTART. WHEN THE FAILURE OCCURS, THE BATTERY DRAINS SHORTLY AFTERWARDS. HE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS, BUT THEY COULD NOT FIND ANY ERROR CODES OR DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 89,000 AND CURRENT MILEAGE WAS 93,000. UPDATED 02/10/09. *LJ UPDATED 02/11/09. *JB
Dec 30, 2008
ENGINE DIED WHILE DRIVING 60 MPH ON THE INTERSTATE IN SNOWY CONDITIONS ON 2 LANE PORTION IN HEAVY TRAFFIC. BY THE TIME I COASTED TO A STOP WITH NO POWER STEERING OR POWER BRAKES I WAS ON AN OVERPASS WITH NOWHERE TO PULL OUT OF TRAFFIC, SO ENDED UP BLOCKING ONE LANE OF TRAFFIC FOR ABOUT 2 MINUTES. OBD II CODE READER SHOWED NO CODE ERRORS. REPLACED FUEL FILTER. DID NOT FIX PROBLEM. AFTER CHECKING NHTSA SITE AS WELL AS OTHERS ON THE INTERNET FOUND IT MIGHT BE THE CKP (CRANKSHAFT POSITION SENSOR). TOOK IT TO DEALERSHIP WHERE THEIR DIAGNOSTIC TOOL VERIFIED IT WAS THE CKP. QUOTED PART AND LABOR TO BE $300 - $500. SAVING UP MONEY FOR REPAIR. *NM
Feb 28, 2007
ON SEVERAL OCCASIONS, THE 8.1L ENGINE DIED AT BOTH LOW AND HIGH SPEEDS (65 MPH) RESULTING IN LOST OF POWER BRAKES AND STEERING. COULD NOT SHIFT TRANSMISSION INTO NEUTRAL. DIAGNOSED BY DEALERSHIP SHOP FOUND THAT THE CRANK POSITION SENSOR WAS FAILING. MULTIPLE ELECTRICAL DIAGNOSES OVER COURSE OF FAILURES DID NOT SHOW THE SENSOR TO BE FAILING. OEM REPLACEMENT OF SENOR INVOLVED COMPLETE REMOVAL AND DISMANTLING OF ENGINE. *JB
Jan 04, 2006
WHILE DRIVING 55 MPH VEHICLE STALLED. DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER STATED THAT THE VEHICLE RESTARTED UNTIL IT GOT TO THE STOP SIGN FAILED BUT WOULD NOT DIE. THE VEHICLE WAS ROAD TESTED AND THE ENGINE DIED. THE CONSUMER WAS UNABLE TO SHIFT INTO NEUTRAL AND CRANK ENGINE. THE CONSUMER WAS ABLE TO RESTART THE ENGINE AND THE ENGINE HAD AN EXTENDED CRANK TIME. THE CONSUMER STATED THAT THE RADIO WOULD NOT WORK ALL THE TIME. *TC PHONE INTERVIEW UPDATE (FEBRUARY 15, 2006): THE FIRST DEALER COULDN'T FIND WHAT CAUSED THE ENGINE TO STALL. THEY LATER WENT OUT OF BUSINESS. THE VEHICLE KEPT STALLING WITHOUT WARNING AT ALL SPEED. THE STALLED ENGINE WOULD NOT RESTART IMMEDIATELY. THE SECOND DEALER FIND THE PROBLEM TO BE THE CRANK POSITION SENSOR RIGHT THE WAY. THE SENSOR WAS BROKEN IN SEVERAL PIECES. THE VEHICLE WAS TRADED IN. THE COMPLAINANT WILL TRY TO FIND THE REPAIR INOVICE AND FAX IT TO ODI.
Mar 08, 2005
THE VEHICLE STALLED.*JB VEHICLE STALLED OUT IN MIDDLE OF TRAFFIC. VEHICLE IN REPAIR SHOP 4 TIMES. DEALERSHIP CHECKED IDLE SPEED AND FUEL PRESSURE, ENGINE WIRING HARNESS JUNCTION BLOCK ASSEMBLY REPLACED. REPLACED TANK TO ENGINE RETURN. PCM REPLACED. FUEL SENDER AND PUMP ASSEMBLY REPLACED. HOWEVER PROBLEM STILL EXIST. IGNITION KEY WARNING SWITCH WAS INOPERATIVE AND HAD TO BE REPLACED.
Feb 11, 2003
VEHICLE SPEED CONTROL
4 complaints
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. WHILE THE CONTACT'S SPOUSE WAS DRIVING 5 MPH IN A PARKING LOT, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A STORE. THERE WERE NO WARNING LIGHTS ILLUMINATED DURING OR AFTER THE CRASH. THE VEHICLE WAS REPAIRED AND THE STORE SUSTAINED $1,900 WORTH OF DAMAGE. THE SUDDEN ACCELERATION RECURRED, HOWEVER, THE DRIVER WAS ABLE TO GAIN CONTROL. THE DEALER STATED THAT FOR $100 THEY WOULD CLEAN THE THROTTLE BODY, BUT WOULD NOT GUARANTEE THAT IT CAUSED OR WOULD CORRECT THE FAILURE. A POLICE REPORT WAS FILED AND PHOTOS ARE AVAILABLE. THE ESTIMATED FAILURE MILEAGE WAS 68,066 AND CURRENT MILEAGE WAS 68,166.
Oct 11, 2007
CRUISE CONTROL STOPPED WORKING AT 36,000 MILES. THOUGHT IT WAS A BLOWN FUSE SO I HAD IT LOOKED AT BY THE DEALER SERVICE DEPARTMENT AT APPROX. 40,000 MILES WHEN I HAD IT IN FOR ANOTHER PROBLEM. SERVICE CENTER TOLD ME IT WAS A BAD CHIP AND IT WOULD COST US $500.00 FOR A NEW ONE. THEY WERE NOT WILLING TO WORK WITH US OR CONTACT GM TO SEE IF THEY MIGHT ASSIST WITH THE REPAIR SINCE IT HAPPENED SO CLOSE TO THE TIME OUR WARRANTY EXPIRED. SO WE STILL HAVE NO CRUISE CONTROL ON OUR "$40,000 DOLLAR" VEHICLE! *NM
Dec 30, 2005
THE TRANSMISSION LIGHT ILLUMINATED ABOUT FIVE MINUTES WHILE CRUISE CONTROL WAS ACTIVATED. *PH THE ILLUMINATION LASTED ALSO, UNTIL THE SPEED REDUCED TO 40 MILES PER HOUR. THE GAS MILEAGE INCREASED DURING THIS TIME. *SC
Mar 11, 2004
WHILE REVERSING VEHICLE HIT A LAMP POLE. UPON IMPACT, VEHICLE WAS STUCK IN FULL THROTTLE. VEHICLE FAILED TO MOVE BECAUSE IT WAS ALREADY PROPPED AGAINST THE POLE.*AK
Nov 03, 2003
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
3 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS SUDDENLY SHUT OFF. WHEN THE CONTACT TAPPED THE FUSE BOX LOCATED UNDER THE HOOD, THE HEADLIGHTS TURNED BACK ON AND ILLUMINATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BOB BROWN CHEVROLET IN ERVINGDALE, IA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Oct 02, 2017
I WAS DRIVING AT NIGHT AND THE LOW BEAM LIGHTS STOPPED WORKING. I CHANGE THE FUSES, LOW BEAM LIGHTS, DAYTIME RUNNING LIGHT RELAY, AND HEADLIGHT RELAY AND THE LOW BEAM LIGHT STILL DOESN'T WORK. *TR
Jun 22, 2014
DT: 2002 CHEVROLET IMPALA LS. THE CONSUMER STATED CAR DEVELOPED A SPORADIC FAILURE OF TURN SIGNALS. THIS HAS BEEN HAPPENING FOR ABOUT 3 WEEKS. INVOLVED LEFT AND RIGHT TURN SIGNALS. THE CONSUMER CONTACTED CHEVROLET, THEY TOLD THE CONSUMER TO CONTACT THE DEALER, IMPERIAL CHEVROLET. HOWEVER, THE DEALER TOLD THE CONSUMER SHE WOULD HAVE TO PAY $46.00 JUST TO LOOK AT CAR. THE CONSUMER STATED THAT AN ARTICLE IN LOCAL NEWSPAPER STATED THERE HAS BEEN A TREND OF FAULTY IGNITION SWITCHES IN THIS MODEL VEHICLE. WHEN THE CONSUMER CALLED IMPERIAL CHEVROLET THEY STATED THEY WERE WELL AWARE OF THE PROBLEM WITH THE FAULTY IGNITION SWITCHES. *AK
Sep 26, 2005
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
3 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. THE CONTACT STATED THAT WHILE TRAVELING AT A LOW SPEEDS, THE ABS SENSOR ILLUMINATED AND WHEN APPLYING THE BRAKE PEDAL, THE VEHICLE LUNGED FORWARD. THE CONTACT MENTIONED THAT EXCESSIVE FORCE WAS REQUIRED INTO ORDER TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Nov 05, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ABS ENGAGED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC) AND THE CONTACT'S VIN WAS INCLUDED IN THE RECALL HOWEVER, THE CONTACT'S STATE WAS NOT MENTIONED AS ONE OF THE SALT BELT STATES THAT WERE ELIGIBLE FOR REPAIRS UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. *TR
Mar 11, 2014
10/2009: AS I WAS DRIVING AND APPROACHING A RED LIGHT MY BRAKES WENT TO THE FLOOR. ALMOST GOING THROUGH A BUSY INTERSECTION I WAS ABLE TO MANEUVER AROUND TRAFFIC UNTIL I CAME TO A STOP. 8/2013: AS I WAS APPROACHING A RED LIGHT MY BRAKES WENT TO THE FLOOR. MY BRAKE LINES ARE SO BADLY CORRODED AND RUSTED AS WELL AS MY FUEL LINE. TOTAL COST TO FIX EVERYTHING IS $1500, WHICH WITH THE VALUE OF THE TRUCK SEEMS ABSURD TO FIX, BUT WITH THE ECONOMY I CAN'T AFFORD TO TRADE IN AND HAVE CAR PAYMENTS. I FEEL THAT SOMETHING LIKE THIS SHOULDN'T BE HAPPENING MULTIPLE TIMES AS IT IS COSTLY AND DANGEROUS, I WAS FORTUNATE TO AVOID AN ACCIDENT BOTH TIMES. I FEEL THAT THESE LINES SHOULD HAVE MORE LIFE TO THEM AND SHOULDN'T BE SO CHEAP BUT YET SO EXPENSIVE TO FIX. SOMETHING NEEDS TO BE DONE WITH HOW "CHEAPLY" VEHICLES ARE BEING MADE AND ESPECIALLY SOMETHING LIKE THIS THAT CAN CAUSE A FATAL ACCIDENT. *JB
Sep 03, 2013
SERVICE BRAKES, ELECTRIC
3 complaints
07/12/10 BRAKES FAILED ON 2002 CHEVROLET AVALANCHE...BRAKES WENT TO THE FLOOR AND LEFT LANE WAS FREE OF TRAFFIC OR I WOULD HAVE REAR ENDED CARS IN FRONT OF ME STOPPED AT RED LIGHT. RUSTED BRAKE LINE WAS REPLACED AT BRAKE SPECIALIST FOR $573.55. 06/09/11 AS I APPROACHED RED LIGHT, BRAKES FAILED, PEDAL TO THE FLOOR STOPPED JUST INCHES FROM STOPPED CAR IN FRONT OF ME. TOOK THE AVALANCHE TO REPAIR SHOP TX. THEY CURRENTLY HAVE THE AVALANCHE, FOUR RUSTED BRAKE LINES...$1700 TO REPLACE. I HAVE GOOGLED THIS "RUSTED BRAKE ISSUE WITH THE AVALANCHES AND IT SEEMS MANY OTHER OWNERS ARE HAVING THE SAME PROBLEM. *TR
Jun 09, 2011
THE ABS KICK IN WHILE TURNING AT LOW SPEED. *TR
Apr 24, 2010
2002 AVALANCHE 1500, ABS WOULD ACTIVATE WHEN COMING TO A SLOW STOP. DEALER SAID IT WAS PROBABLY THE SPEED SENSORS, RECALL WAS ALREADY DONE SO THEY WOULDN'T DO IT AGAIN. THAT IS NOT RIGHT! I DON'T CARE HOW MANY TIMES THEY HAVE TO FIX IT, IF SAFETY PARTS ARE FAILING, THEY NEED TO REPLACE THEM! LONG STORY SHORT... I REPLACED THE SENSORS, DIDN'T WORK. I REPLACED THE WHOLE BEARING/HUB ASSEMBLY WHICH CAME WITH PRE-INSTALLED SENSORS. FIXED! *TR
Dec 16, 2009
SERVICE BRAKES, HYDRAULIC,STRUCTURE
3 complaints
FRAME CORRODED/BUCKLED; BRAKE FAILURE(HAD A NEAR ACCIDENT) DUE TO RUST. 2002 CHEVY AVALANCHE, WELL CARED FOR 48,000 MILES. NEVER SEEN THIS ON ANY OTHER VEHICLE I HAVE OWNED. $6,000 DOLLAR REPAIR. GM WON'T LOOK INTO/ADDRESS PROBLEM. I HAVE READ NUMEROUS MESSAGES ON THIS SAME PROBLEM WITH GM VEHICLES. IT IS NOT AN ISOLATED INCIDENT. HAD TO REPLACE BRAKE LINES TWICE(RUST) AND NOW THE FRAME! *TR
Aug 08, 2010
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. WHILE TRAVELING AT 35 MPH, THE CONTACT APPLIED THE BRAKES YET THEY WOULD NOT ENGAGE. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE BRAKE LINES WERE REPLACED. THE MECHANIC ADVISED THAT THE BRAKE LINES HAD FAILED DUE TO ROAD SALT EROSION. THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 31,000. UPDATED 1/19/2010 *CN THE CONSUMER STATED AFTER THE BRAKE FAILURE, THE FRAME AND CROSS MEMBER ROTTED AND THE VEHICLE WAS SCRAPPED. UPDATED 03/25/11
Aug 05, 2010
BRAKES ON 2002 AVALANCHE AND CUSTOMER SERVICE FROM RAY HUTSON, LACROSSE WI. USING CHEVROLET MAINTENANCE PLAN. 27,821 MILES - PERFORMED 6K MAINTENANCE WHICH INCLUDES; LUBE PARKING BRAKE, ROTATE TIRES, INSPECT BRAKES. OK WITH WORK. 30,533 MILES - PERFORMED DETAIL RECONDITION OF VEHICLE. POOR WORK. 30,583 MILES - REPAIRED TAILGATE, COMPLAINED OF DETAIL WORK. PICKED UP VEHICLE WITH NO NOTICEABLE MILEAGE BUT USED APPROX 6 GALS OF GAS. GUESSING THEY RAN THE ENGINE ALL DAY TO DRY OUT INSIDE OF VEHICLE. 30,916 MILES - COMPLETED TAILGATE REPAIR. OK 34,244 MILES - OIL CHANGE 38,085 MILES - OIL CHANGE AND GOODWRENCH PRE02004 MAINTENANCE CHECK LIST COMPLETED. OK 41,926 MILES - 6K MAINTENANCE SERVICE. FOUND BRAKES AND ROTORS BAD, HAD THEM REPLACED, TOTAL COST WAS $1,321.00. AT TIME OF PICKUP, REQUESTED REASON FOR THIS HAPPENING. WAS IT MY FAULT OR THE GOOD WRENCH PLAN, WHY WERE THE BRAKES NOT FOUND TO BE GOING BAD BEFORE THEY RUINED THE ROTORS? THEY WOULD LET ME KNOW. 2 WEEKS LATER- I CALLED THEM, SAID THEY WOULD CHECK WITH GMC. 4 WEEKS LATER -I CALLED THEM, SAID THEY WOULD CHECK WITH GMC. 3 MONTHS LATER, RECEIVED NOTICE FOR OIL CHANGE. WENT TO RAY HUTSON, ASKED ABOUT BRAKE PROBLEM. WAS TOLD THEY HAD HEARD BACK FROM GMC THE FIRST WEEK, THEY WOULD NOT COVER IT AS PARTS WERE NOT AVAILABLE TO LOOK AT. AT THAT TIME, I FELT THAT I WAS NOT A CUSTOMER WORTH A PHONE CALL FROM THEM. *JB
Mar 01, 2006
SUSPENSION,SERVICE BRAKES, HYDRAULIC
3 complaints
2002 CHEVY AVALANCHE 1500 4X4 Z71 CORROSION IN THE FRONT WHEEL BEARING HUB CONTAMINATED THE TONE RING ON THE SPEED SENSOR CAUSING THE BRAKES NOT TO WORK CORRECTLY. LOCK UP OR NOT WORK AT ALL VERY DANGEROUS SITUATION. I REPLACED THE HUD AND IT CURED THE PROBLEM APPEARS THAT THE MOISTURE CAUSING THE CORROSION GOT THRU AT THE SPEED SENSOR PLUG. I SEE CANADA ALREADY HAS A RECALL ON THIS WHY IS THE US TAKING SO LONG TO IMPLEMENT THE RECALL. DOES SOME ONE HAVE TO DIE FOR IT TO BE AN IMPORTANT SAFETY ISSUE. *TR
Aug 11, 2007
DT: THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN 05V379000 CONCERNING THE ANTI LOCK BRAKES. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP GETTING REPAIRED. THE DEALERSHIP STATES THE HUB NEEDS TO BE REPLACED. SINCE THE HUB IS NOT INCLUDED IN THE RECALL THE CONTACT WILL HAVE TO PAY THE DEDUCTIBLE FOR EXTENDED WARRANTY. *AK
Dec 14, 2005
1. BRAKES AGAIN... NOISE AND VIBRATION... 2. NOISE FROM SUSPENSION RETURNED VEHICLE TO UNIVERSITY MOTORS 1. FRONT BRAKE ROTORS CORRODED WITH A SLIGHT LIP, REPLACED ROTORS AND PADS... 2. THEY SAID COULDN'T FIND WHERE NOISE COMING FROM, MAY HAVE BEEN FROM BRAKES...(TOLD THEM NO, THIS IS THE SAME NOISE SINCE 10790 MILES). *LA
Jul 13, 2004
FUEL/PROPULSION SYSTEM
2 complaints
While driving I suddenly experienced a loss of power. Immediately the truck sputtered to a rolling stop. I was unable to use power steering or power brakes due to the loss of fuel. I later discovered that the fuel line from the tank to the fuel filter was not properly connected. Upon attempting to reconnect, it was noticed that it had broken. The male nipple which goes from the fuel tank, outward about 1 inch, had broken off and was inside of the quick release connection for said fuel line.
Feb 01, 2022
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 2500. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH DUAL FUEL TANKS AND THE CONTACT NOTICED THAT THE REAR FUEL PUMP WIRES AND PORT WERE MELTED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT FUEL PUMP AND RELATED COMPONENTS WOULD NEED TO BE REPLACED. THE CONTACT WAS ADVISED THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NO LONGER BEING PRODUCED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Oct 05, 2012
STEERING,SERVICE BRAKES,ENGINE
2 complaints
ENGINE STALL WITH LOSS OF STEERING AND BRAKES WHEN TURNING FROM TOWER OAKS ST ONTO JONES ROAD, A BUSY 4 LANE ROAD. CAR STOPPED IN ONCOMING LANE ON JONES ROAD, JUST AVOIDING A HEAD ON COLLISION. CRANKSHAFT SENSOR FAILURE. HAD CAR TOWED TO DEALER WHO INFOMED ME THAT THERE WAS NO RECALL ON THE CRANKSHAFT SENSOR OF THE CHEVROLETE AVALANCHE PAID DEALER $540. FOR CRANSSHAFT SENSOR REPLACEMENT. HAVE NOT HAD A STALLING PROBLEM SENCE REPLACING THE CRANSHAFT SENSOR. THIS IS A VERY DANGEROUS SITUATION AND CAN CAUSE SEVERE ACCIDENTS AS THE LOSS OF STEERING AND BRAKES IS CRITICAL.
Jul 29, 2016
THE FIRST TIME THIS HAPPENED I WAS GOING HOME FROM WORK ON THE FREEWAY. I WAS GOING 65 MPH AND MY ENGINE DIED I HAD NO POWER STEERING AND THE BRAKE PEDAL WAS VERY HARD TO PUSH. I WAS ABLE TO PUT MY TRUCK IN NEUTRAL AND RESTART IT. THE SECOND TIME THE ENGINE DIED I WAS SITTING AT A RED LIGHT AND IT SHUT OFF. THE THIRD TIME IT HAPPENED I WAS GOING HOME FROM WORK, JUST GOT OFF THE FREEWAY AND STOPPED AT THE RED LIGHT. WHEN THE LIGHT TURNED GREEN I MADE A LEFT AND WAS GOING TO THE NEXT LIGHT TO MAKE A RIGHT AND THE ENGINE DIED. I TRIED TO PUT THE BRAKES ON, BUT THEY WERE VERY TIGHT AND I HAD NO POWER STEERING. I HAD TO FIGHT TO TURN THE WHEEL AND JUST MADE THE TURN WITHOUT HITTING THE OTHER TRAFFIC. *TR
Feb 15, 2013
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
2 complaints
2002 CHEVY AVALANCHE BRAKE LINES RUSTED THROUGH. WE BOUGHT THE CAR TWO YEARS AGO IN PA. WITH THE CARFAX SHOWING IT HAS BEEN HOUSED ONLY IN NJ AND PA SINCE 2002. WE CURRENTLY LIVE IN NC MOVING HERE ONLY LAST OCTOBER. YESTERDAY WHILE DRIVING WITH MY FAMILY GOING 45 MILES PER HOUR, A CAR IN FRONT OF ME WAS MAKING A RIGHT HAND TURN AND AS PER PROPER PROCEDURE I ATTEMPTED TO SLOW DOWN. MY BRAKE PEDAL WENT COMPLETELY TO THE FLOOR BOARD OF THE TRUCK WITH NO RESISTANCE, AND I WAS UNABLE TO STOP MYSELF. I ENDED UP IN THE DITCH TO AVOID AN ACCIDENT WITH THE VEHICLE IN FRONT OF ME, AND HAVE CONTINUED TO HAVE ISSUES WITH NO RESISTANCE ON THE BRAKES. MY HUSBAND ORIGINAL THOUGHT THE ISSUE WAS THE CYLINDER. BUT AS HE WAS STARTING TO REPLACE THAT PART HE NOTICED A FLUID DRIPPING FROM THE TRUCK. AND UPON FURTHER INVESTIGATION DISCOVERED THAT IT WAS BRAKE FLUID. HE BOUGHT ALL NEW BRAKE LINES AND IS IN THE PROCESS OF THE LONG JOB OF REINSTALLING THEM. *TR
May 29, 2013
REPLACED BRAKES AND ROTORS FRONT AND BACK 3 TIMES WITHIN 1 YEAR.*AK
Feb 26, 2004
STRUCTURE,EQUIPMENT
2 complaints
WHEN WE PURCHASED A 2002 CHV AVALANCHE, IT WAS EQUIPPED WITH ONSTAR. WHEN EVERYTHING WENT DIGITAL, WE WERE TOLD BY THE DEALER THAT THEY DID NOT HAVE A CONV KIT FOR OUR MODEL. SINCE WE TRAVEL, WHAT OPTONS D WE HAVE OF GETTING ONSTAR TO REPLACE OUR EQUIPMENT. WE HAVE EVERYTHIN EXCEPT THE PHONE, I GUESS. *TR
Mar 27, 2013
WATER LEAKING INTO THE PASSENGER COMPARTMENT, CAUSEING THE CARPET TO GET DRENCHED, VEHICLE IS RED IN COLOR. *AK
Apr 21, 2004
FUEL SYSTEM, OTHER
2 complaints
ENGINE SHUT DOWN COMPLETELY WHILE DRIVING. BRAKES WASN'T WORKING PROPERLY. *TR
Jun 19, 2009
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 2500. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT THE ENGINE WOULD NOT TURN OVER. HE NOTICED UNDERNEATH THE HOOD THAT BOTH THE WIRE AND HARNESS WERE BURNED. THE FAILURE WAS RELATED TO THE FUEL PUMP. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE CONTACT REPAIRED THE VEHICLE AND STATED THAT THE FAILURE WAS RELATED TO THE WIRING HARNESS. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
Jun 30, 2008
STRUCTURE,LATCHES/LOCKS/LINKAGES
2 complaints
2002 CHEVROLET AVALANCHE REAR TAILGATE LATCH/LOCK ASSEMBLY. SHARP EDGES ON UNKNOWN HOOK /BARB DESIGN SNAGGING CLOTHING/RIPPING HOLES IN FABRIC AND ON SEVERAL OCCASIONS CAUSING LACERATIONS AND CUTS ON ABDOMINAL AREAS, THIS OCCURS WHEN I REACH OVER FROM THE END TO RETRIEVE PAYLOAD FROM THE CARGO BAY. *TR
May 06, 2009
HOOD METAL AROUND THE LATCH IS ROTTING. AND THERE IS DELAMATION OF THE METAL. *TR
Mar 01, 2008
TRAILER HITCHES
2 complaints
TRAILER HITCH. WELDS HAVE CRACKS. LOOKS LIKE THE WELDS WERE NEVER COMPLETED. FIRST NOTICED FLEXING IN THE HITCH AND REPLACED IT BEFORE ANYTHING HAPPENED. I'M SENDING LINKS TO A FEW PICTURES. LOOK ALONG THE WELDS ON THE ROUND TUBE. THE CRACKS APPEAR AS LINES ON THE WELDS OF THE ROUND TUBES. PICTURES OF HITCH.... HTTP://I163.PHOTOBUCKET.COM/ALBUMS/T313/MIKJHEN/100_0886.JPG HTTP://I163.PHOTOBUCKET.COM/ALBUMS/T313/MIKJHEN/100_0892.JPG HTTP://I163.PHOTOBUCKET.COM/ALBUMS/T313/MIKJHEN/100_0888.JPG HTTP://I163.PHOTOBUCKET.COM/ALBUMS/T313/MIKJHEN/100_0893.JPG. *TR
Jan 18, 2008
TRAILER HITCH RECEIVER SEEMS TO TWIST SLIGHTLY WHEN USED. *JB
Apr 04, 2007
PARKING BRAKE,POWER TRAIN
2 complaints
2002 AVALANCHE EMERGENCY BRAKE ISN'T WORKING AND THE REAR END WENT OUT IN IT YESTERDAY 8/10/07 AT 92,000 MILES. *JB
Aug 11, 2007
PARKING BRAKE FAILURE INVOLVING 2002 CHEVROLET AVALANCHE. THERE WAS NO DAMAGE OR INJURY. HOWEVER, WHEN BROUGHT IN FOR REPAIR, I WAS GIVEN A REPORT THAT STATES, ACCORDING TO CHEVROLET TECHNICAL ASSISTANCE "PARKING BRAKE IS NOT DESIGNED TO HOLD ON A DOWN SLOPE AND ONLY DESIGNED TO HOLD AT 8% GRADE ON UP SLOPE." THIS RUNS COUNTER TO THE 2002 CHEVROLET AVALANCHE OWNERS MANUAL, SECTION 7-20, ENTITLED "PARKING BRAKE AND AUTOMATIC TRANSMISSION PARK MECHANISM CHECK WHICH INSTRUCTS AS FOLLOWS: "PARK ON A FAIRLY STEEP HILL, WITH THE VEHICLE FACING DOWNHILL" AND PROCEEDS TO GIVE STEPS FOR CHECKING THE PARKING BRAKE FUNCTION THAT CREATE A CLEAR EXPECTATION THAT THE PARKING BRAKE SHOULD FUNCTION "ON A FAIRLY STEEP HILL." SINCE BRINGING MY VEHICLE FOR REQUESTED ADJUSTMENT/REPAIR, I CONTINUE TO FIND THAT THE PARKING BRAKE WILL NOT HOLD WITH THE VEHICLE FACING DOWNHILL ON EVEN A MODEST SLOPE.*AK KNOWING THAT I CANNOT RELY ON THE PARKING BRAKE, FOR NOW I WILL TAKE OTHER STEPS TO ASSURE SAFETY. I AM VERY CONCERNED FOR OTHER OWNERS OF THIS VEHICLE ... FOR THEIR SAFETY AND THE SAFETY OF THEIR FAMILIES. IF AN OWNER, UNAWARE OF THIS DEFECT, HAVING A DRIVEWAY OF ANY MODEST SLOPE, RELIES ON THIS VEHICLE'S PARKING BRAKE ... THEY CLEARLY FACE THE RISK OF UNEXPECTED MOVEMENT OF THE VEHICLE ... RISKING DAMAGE TO PROPERTY OR TO HUMAN LIFE.
Nov 19, 2004
VISIBILITY,STRUCTURE
2 complaints
REAR WINDOW FRAME CRACKED LIKE MANY OTHERS, FACTORY DEFECT SHOULD BE REPLACED EVEN IF THE FACTORY WARRANTY HAS EXPIRED. *JB
Aug 26, 2006
DT: CONTACT STATED POWER WINDOWS WERE MESSED UP. ABOUT ONE YEAR AGO THE PASSENGER'S SIDE POWER WINDOW STOPPED WORKING. HE TOOK VEHICLET TO THE DEALER ,AND THEY CHANGED SOMETHING ON IT AND FIXED THE PROBLEM. ON 8-17-05 THE DRIVER'S SIDE WINDOW STOPPED WORKING. ALSO TAILGATE JUST DROPPED OPEN. HE SAID SOMEONE WORKED ON IT LAST YEAR AND IT WORKED FOR A WHILE. BUT CURRENTLY IT WAS MESSED UP AGAIN. IT HAS GOTTEN PROGRESSIVELY WORSE OVER THE PAST YEAR. *AK
Aug 18, 2005
SERVICE BRAKES, AIR
2 complaints
TRUCK WAS AT SLOW SPEED/ICY SNOW CONDITION. WAS APPX 10 MPH OR UNDER. WHEN BRAKING THE ABS ENGAGED AND TRUCK WOULD NOT STOP. VEHICLE HIT POLE AS VEHICLE WOULD NOT STOP. FRONT BUMPER/GRILLE AND REINFORCEMENT DAMAGE BUT AIR BAG DID NOT GO OFF.
May 10, 2005
I WAS DRIVING AND MY ANTI LOCK BRAKES LOCKED CAUSING ME TO ALMOST HIT A CAR ONE TIME AND A CO WORKER ANOTHER. THERE WAS A CLINKING NOISE FOLLOWING, I FOUND OUT THAT IT WAS MY DRIVER SIDE WHEEL BEARING AND SPEED SENSOR AND LATELY A LOT OF GMC/CHEVY VEHICLES HAVE BEEN RUMORED TO HAVE THE SIMILAR PROBLEM. $300 LATER IT'S FIXED, WHY ISN'T THIS A SAFETY RECALL?
May 02, 2005
SERVICE BRAKES, HYDRAULIC,AIR BAGS
2 complaints
THE VEHICLE WAS INVOLVED IN A ROLLOVER ACCIDENT IN WHICH THE VEHICLE ROLLED OVER THREE TIMES YET NEITHER AIR BAG DEPLOYED. THE DEALER WAS NOTIFIED. *NLM THE CONSUMER'S WIFE APPLIED THE BRAKES BUT NOTHING HAPPENED, AND STEERED TO THE RIGHT OF THE ROAD TO AVOID HITTING OTHER VEHICLES. SCC
Mar 24, 2003
WHILE DRIVING 40 MPH ON WET PAVEMENT, CONSUMER APPLIED THE BRAKES AND ABS FAILED TO ACTIVATE WHICH RESULTED IN VEHICLE ROLLING OVER.*AK. CONSUMER STATED AS SOON AS HE APPLIED THE BRAKES, THE WHEELS LOCKED UP AND THE BACK OF THE VEHICLE BROKE LOOSE FROM THE ROAD AND SPUN 90 DEGREES TO THE LEFT, VEHICLE SKIDDED OFF THE LEFT SIDE OF THE ROAD AND THROUGH A FENCE, VEHICLE THEN ROLLED INTO A DITCH, CONSUMER ALSO ADDED THAT THE FRONT AND SIDE AIRBAGS FAILED TO DEPLOY.*JB
Jan 11, 2002
AIR BAGS,SERVICE BRAKES
1 complaint
CAR CRASH AND BRAKS LOCKED AIR BAGS DIDNT DEPLOY, INJURIES LEFT UNPAID AND VEHICLE DAMAGES.
Jul 30, 2025
SERVICE BRAKES, AIR,POWER TRAIN,EXTERIOR LIGHTING
1 complaint
The contact owns a 2002 Chevrolet Avalanche. The contact stated that while driving at an undisclosed speed, the ABS and oil warning lights illuminated. Additionally, the speedometer, the 4-wheel drive function, parking brake, and headlights failed to operate as needed. The instrument panel light failed to illuminate, the gear shifter did not display the selected gear, the sub-frame was corroded, and the wheel hub bearing assembly was fractured. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 142,000.
Feb 14, 2022
WHEELS
1 complaint
HEARD SNAP WHILE DRIVING HIT MEDIAN,AND TOTALED MY TRUCK.IT NEEDS TO BE NOTICED IF ANY BODY HASN'T BEEN KILLED YET
May 19, 2018
SUSPENSION,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
EXCESSIVE RUSTING OF THE FRAME, BRAKE LINES, TRANSMISSION LINES, AND FUEL LINES. THE BRAKE, TRANSMISSION AND FUEL LINES RUSTED COMPLETELY OUT AND REQUIRED A FULL REPLACEMENT. THE FRAME HAS EXTENSIVE RUST AND HAS DETERIORATED WELL BEYOND THE FRAME OF MY 2003 CAMARO Z28 WHICH IS 9 YEARS OLDER! THE TRUCK HAS LESS THAN 80K AND HAS BEEN WELL MAINTAINED, SO THERE IS NO EXPLANATION FOR THE AMOUNT AND LEVEL OF RUST, EXCEPT THAT THERE WERE INFERIOR METALS AND MANUFACTURING MATERIALS USED IN ITS CONSTRUCTION.
Apr 29, 2018
VEHICLE SPEED CONTROL,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED INDEPENDENTLY AND THE REDUCED ENGINE POWER, SERVICE ENGINE, AND TRACTION ASSIST INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DON HEWLETT CHEVROLET BUICK (7601 N INTERSTATE HWY 35, GEORGETOWN, TX 78626) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO DON HEWLETT CHEVROLET WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SENSORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ONCE AGAIN. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET LAUREL (500 WASHINGTON BLVD, LAUREL, MD 20707) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REBUILT, THE TAC MODULE NEEDED TO BE REPLACED, AND THE INTAKE GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST. THE CONTACT WAS TRANSFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Sep 25, 2017
ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE 1500. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CONTACT STATED THAT THE VEHICLE EVENTUALLY STARTED UP AFTER WAITING FOR A WHILE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FUEL PUMP, BATTERY, AND STARTER WERE CHANGED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE STARTER WAS REPLACED AGAIN; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Sep 01, 2016
POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
MY 02 AVALANCHE HAS HAD ALL THE FUEL, EM BRAKE, WHEEL HUB WHILE HUSBAND WAS STOPPING AT LIGHT WHEN THE TOP CALIPER BOLT CAME OUT WEDGING THE CALIPER BETWEEN THE WHEEL AND BOLT THIS STOPPED THE TRUCK SOUNDED LIKE GUN FIRE AND THE REST END WENT 8 FT INTO THE AIR. AIR BAG NOT DEPLOYED. COST DAYS PAYS AND $ NEW BOLT TO GET BACK ON ROAD, NO INJURY. PLUS DRVR FR AXLE PASS TOO. 2ND TRANNY ONLY 4YRS APART HAS FAILED AGAIN WITH MY 6 GRKIDS ON MY 56TH B.D. IN TX 105 * HEAT INDEX. IT TOOK 4 HOURS TO GET HOME HAVING TO STOP EVERY 10 MIN FOR 20 MIN BECAUSE IT WAS OVERHEATING. MY GRKIDS WERE HEAT EXHAUSTED AS WAS I. I HAVE HAD TO REPLACE THE SHORT COLUMN IN MY STEERING AND I HAVE BEEN JIGGLING THE KEY TO START IT FOR APPX 8 YEARS NOW. 2 FUEL PUMPS IN LESS THAN A YEAR THE LAST ONE WAS STUCK FOR 3 HOURS AT GAS STATION W/3 GRKIDS WHILE MY D-N-LAW WAS WAITING TO MEET ME 2 HOURS FROM HER HOME. I THINK THAT COVERS MOST OF THE INVESTIGATIONS AND COMPLAINTS AND NOT ONE DID CHEVY PAY FOR. I DIDN'T BOTHER ASKING MY HUSBAND HAS 2500 SCHOOL HOURS IN AUTO MECHANIC REPAIR. MY TRIM IS FADED AND HAVE TO OIL IT TO KEEP IT FROM CRACKING. THE TRUCK STILL DRIVES EXCELLENT BUT YOU PEOPLE ARE WHO I'M GOING TO SUE IF SOMETHING CATASTROPHIC HAPPENS IN THAT TRUCK FOR YOUR LACKADAISICAL ATTITUDE IN ENFORCING THE SAFETY LAWS. HOW MUCH KICK BACK DO YOU RECEIVE FROM THE CAR COMPANIES TO NOT RECALL THEIR CARS AND TRUCKS? DON'T BE SHOCKED IT IS OBVIOUS BIG MONEY DICTATES WHAT GETS RECALLED. PEOPLE DIE FOR THE GREED OF OTHERS AND THAT IS PATHETIC. IF YOU ENFORCED THE SAFETY LAWS STRICTER THERE WOULD NOT BE PEOPLE DYING OR BADLY MFT'D VEHICLES CAUSING WRECKS SCARING PEOPLE CAUSING PTSS. I THINK THIS AGENCY IS ALL ABOUT MAKING PEOPLE THINK YOU DO SOMETHING WHEN YOU DON'T, AT LEAST NOT UNTIL 600MILLION CARS HAVE TO BE RECALLED. 2 SHOULD BE ENOUGH. 1 A REPAIR 2 NOT A COINCIDENCE. THANK YOU, [XXX] ALL WHILE DRIVING INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jun 26, 2016
ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES
1 complaint
GM HAD REPAIRED THE RUST BRAKE DEFECTS ON MY TYPE OF VEHICLE IN MANY SALT STATES THAT ENDURE COLD WEATHER. BUT BECAUSE THERE WAS NOT ENOUGH OUTRAGE THEY DID NOT REPAIR THIS SAME DEFECT IN MY STATE. THERE IS A PROBLEM WITH THE WHEEL BEARINGS WHERE RUST CAUSES THE ANTI LOCK BRAKING SYSTEM TO NEEDLESS ENGAGE WHEN IT SHOULD NOT DURING SLOW SPEEDS SOMETIMES MAKING BRAKING DANGEROUS IN SLOW TURNING AND PARKING SITUATIONS. I HAVE ALREADY SPENT THOUSANDS OF DOLLARS FIXING THESE DEFECTS ON MY OWN BUT BECAUSE OF A FAULTY DESIGN IN THE SYSTEM THIS PROBLEM HAS A TENDENCY TO RE OCCUR. *TR
Aug 20, 2014
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. THE CONTACT STATED THE BRAKE AND FUEL LINES WAS RUSTED AND LEAKING FLUID. IN ADDITION, THE CONTACT STATED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 140,000. UPDATED 10/7/14*CN
Jul 25, 2014
STEERING,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
THE VEHICLES GOVERNOR SHUT THE VEHICLE OFF AT 97MPH WHILE GOING AROUND A CORNER WHICH MADE THE STEERING WHEEL LOCK UP AND MADE THE BRAKES NOT WORK. TWO PEOPLE WHERE LIFE FLIGHTED TO HOSPITALS WITH VARIOUS INJURIES... NO AIR BAGS DEPLOYED AT ALL... THE FIRST IMPACT IN THE ACCIDENT WAS TO THE SIDE OF THE VEHICLE. INJURIES SUSTAINED INCLUDED MULTIPLE FRACTURES OF THE SPINE OF THE DRIVER FROM BEING EJECTED ALMOST 40 FEET PASSED WHERE THE TRUCK HAD COME TO A REST. THE DEBRIS PATH WAS OVER 150 FT. LONG AND THE TRUCK LEFT THE ROAD BECAUSE IT COULD NOT TURN THEN STRUCK A STOP SIGN AND TOTALLY UPROOTED THE STOP SIGN INCLUDING THE CEMENT CINDER BLOCK UNDER THE GROUND WHICH SENT THE TRUCK IN A DEATH ROLL. THEN THE TRUCK CONTINUED FORWARD INTO A UTILITY POLES GUIDE WIRE WHICH DROPPED THE POLE ON TOP OF THE TRUCK AS WELL AS THE WIRES. THEN CONTINUED FORWARD SOME MORE IN WHICH IT CAME TO A REST AGAINST A CEDAR TREE. *TR
Jul 24, 2014
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
WELL,WHEN DRIVING MY 2002 CHEVY AVALANCHE TRUCK THE REDUCE ENGINE LIGHT CUTS ON. IN ADDITION, MY TRUCK STARTS TO SLOW DOWN AND REDUCE SPEED. SOMETIMES ON THE INTERSTATE WHILE I'M DRIVING ALSO. I'VE BEEN TO TWO GM DEALERSHIP AND PAID MONEY TO HAVE IT SERVICE. AS A RESULT, THEY WERE CHARGING ME A LOT OF MONEY, BUT NEVER FIXING THE PROBLEM. IT'S VERY DANGEROUS WHEN DRIVING SOMETIME, SO I BEEN PULLING OVER AND RESETTING THE COMPUTER TO DRIVE. I'VE READ THAT THERE'S RECALLS ON SOME GM TRUCK LIKE MINES. ALSO, I BROUGHT IT TO THE GM SERVICE DEPARTMENT TOO. *TR
Mar 29, 2014
STEERING,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
WHILE DRIVING THRU A PARKING LOT AFTER PICKING UP MY LUNCH, THE FOOD BEGAN TO FALL WHICH I TOOK MY EYES OFF DRIVING TO CATCH IT. WHEN I LOOKED UP I SAW LIGHT POLE IN FRONT OF ME AND WHEN I PUSHED MY BRAKES, IT FELT LIKE THE PEDAL WENT STRAIGHT TO THE FLOOR. ITS LIKE I PUSHED SO HARD I OVERPOWERED THE SYSTEM. WHEN I BACKED AWAY FROM THE POLE THE BRAKES FELT FINE. I HIT THE POLE WHICH IN TURN CAUSED COSMETIC DAMAGE ALONG WITH BREAKING THE STEERING BOX BECAUSE THE TIRE HIT THE CEMENT BASE. ALSO WE FOUND THE BRAKE FLUID LEVEL SENSOR HAD BROKEN AT THE FLUID RESERVOIR. *TR
Mar 28, 2014
FUEL SYSTEM, GASOLINE,SERVICE BRAKES
1 complaint
THE AVALANCHE IS OUR TOW VEHICLE (ONLY) WHICH IS WHY IT HAS SO FEW MILES FOR A 2002 MODEL YEAR VEHICLE. NORMALLY IT IS TOWING A 9000 POUND 28 FOOT TOY HAULER, BUT JUST BY PURE LUCK IT WAS TOWING A SINGLE AXLE FLAT BED TRAILER WITH THE CAB FOR A 1935 CHEVROLET PICKUP ON IT BACK FROM THE BODY SHOP. I PULLED INTO THE DRIVEWAY AND TRIED TO STOP AND THERE WERE NO BRAKES. TRIED TO APPLY THE PARKING BRAKES AND THE CABLE SNAPPED. STOPPED BY DRIVING UP A HILL INTO THE GRASS. TOOK THE AVALANCHE TO THE DEALER WHERE THEY TOLD ME THE BRAKE LINES ALL HAD TO BE REPLACED AND THEY WERE NO LONGER AVAILABLE FROM THE MANUFACTURER. IN THE COURSE OF GETTING THE BRAKE LINES OUT THEY FOUND THAT THE FUEL LINES WERE ALSO LEAKING AND HAD TO BE REPLACED. THE TOTAL BILL FOR REPAIR WAS $2900.00, PLUS THE VEHICLE WAS OUT OF SERVICE FOR 6 WEEKS. GRANTED THE VEHICLE IS 12 YEARS OLD, BUT I HAVE A 1963 STUDEBAKER THAT STILL HAS SOLID BRAKE AND FUEL LINES. IT IS ONLY BY THE GRACE OF GOD THAT THE AVALANCHE WASN'T TOWING A 9000 POUND 28 FOOT LONG TRAILER AT 70 MPH WHEN THE BRAKES FAILED. THERE WAS NO WARNING LIGHT, NO INDICATION AT ALL THAT THERE WAS A PENDING PROBLEM. SOMEONE COULD HAVE BEEN KILLED. THESE VEHICLES NEED TO BE RECALLED, AND I NEED TO BE REIMBURSED FOR THE REPAIRS. *TR
Jan 19, 2014
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
1 complaint
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. THE CONTACT STATED THAT A STRONG GASOLINE ODOR WAS INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR INSPECTION, WHO STATED THAT THE FUEL LINES WERE CORRODED AND CAUSED FUEL TO LEAK. THE FUEL LINES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 157,000. UPDATED 2/11/14*CN ALSO, THE BRAKE LINES WERE REPLACED AS WELL. UPDATED 02/18/14
Dec 31, 2013
STEERING,POWER TRAIN,SERVICE BRAKES
1 complaint
AT 95,000 MILES, TRANSMISSION EXPLODED, REPLACED. 1 YEAR LATER, BRAKE LINE EXPLODED, LOST ALL BRAKE FLUID, ALL 4 BRAKE LINES REPLACED AS THEY WERE NOT MADE OF STAINLESS STEEL AND HAD RUSTED. 6 MONTHS LATER, DIFFERENTIAL BEARINGS ALL WORN, AFFECTING STEERING, DIFFERENTIAL AND RELATED PARTS ALL REPLACED. ALL EXPLOSIONS TOOK PLACE WHILE DRIVING ON LOCAL ROADS, NOT ON THE HIGHWAY, THANK GOD! MECHANIC (FRIEND OF MINE) SAYS HE NEVER SAW ANY CAR WITH AS MANY BAD PARTS AS MY AVALANCHE! I ALSO THANK GOD I BOUGHT IT USED. AMERICAN ENGINEERED CARS HAVE SUCH BAD ENGINEERING DESIGN THAT I NEVER BUY THEM NEW. *TR
Apr 29, 2013
STEERING,AIR BAGS,SERVICE BRAKES
1 complaint
I HAD AN ACCIDENT ON THE HWY IN GEORGIA, THE STEERING WAS HARD TO CONTROL/LOCK, THE TIRE SLED, WAS RUST AND CORRODE ON STRUCTURE, BRAKE AREA, WHEEL AREA, FRAME, TIRE BROKE OFF, ALMOST FLIPPED AND WAS HIT FROM THE BACK, AND TWICE IN THE FRONT AFTER SLAMMING INTO A CEMENT DIVIDER AND THE AIR BAGS DIDN'T DEPLOY AT ALL, I INJURED MY LEFT SIDE, NECK, BACK, AND HIP. BLESSED THAT MY PREGNANT DAUGHTER IN HER 8TH MONTH WASN'T IN THE TRUCK WITH ME. I HAD DONE MULTIPLE REPAIRS ON THE FUEL TANK, TIRE ROD, KNOCK SENSOR, ABS BRAKES, RUNNING BOARD,BRAKES,ROTORS, ETC, AND WAS TOLD THAT THE RUST ON THE FRAME WON'T EFFECT THE TRUCKS PERFORMANCE AND IT WAS SAFE TO DRIVE BECAUSE EVERYTHING IS ATTACHED TO THE FRAME GOOD. I ALMOST LOST MY LIFE AND TWO OF US GOT INJURED. IF THESE TRUCKS ARE HAVING AND BEEN HAVING THESE ISSUES- WHY DO THEY JUST PULL ALL OF THEM AND GIVE PEOPLE OTHER OPTIONS. *TR
Feb 12, 2013
WHEELS,SERVICE BRAKES
1 complaint
PULLING OUT OF DRIVEWAY AND BRAKES COMPLETELY WENT OUT. LUCKILY I WAS ONLY GOING AROUND 5 MPH. WAS ABLE TO USE EMERGENCY BRAKE TO SLOW TRUCK DOWN NEXT TO THE CURB. *TR
Jan 31, 2013
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
FUEL PUMP FAILED 3 TIMES ALREADY. ALL DOOR ELECTRICAL SOLENOIDS/CABLE SYSTEM FAILED-POSSIBLE POOR VENTILATION CAUSING EXCESSIVE CONDENSATION RESULTING IN RUSTING OF CABLES. NOTE: A FRIEND WITH THE SAME YEAR MODEL HAS EXACT PROBLEMS AND MORE. ALL COSTLY AND NON-WARRANTY ITEMS! COULD HAVE BEEN CAUSE OF ACCIDENTS WHEN FUEL PUMPS FAILED BUT FOR THE GRACE OF GOD. *TR
Nov 15, 2011
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE FOUR WHEEL DRIVE SERVICE LAMP FREQUENTLY ILLUMINATES AT DIFFERENT SPEEDS AND STAYS ON UNTIL THE TRUCK IS RESTARTED, THEN THE LAMP WILL STAY OFF FOR DAYS , THEN COME BACK ON FOR NO REASON, WHEN THE TRUCK IS SCANNED NO CODES ARE RETURNED, THE TRUCK SEEMS TO DRIVE FINE, BUT THE PROBLEM IS VERY ANNOYING. *TR
Sep 11, 2011
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES, ELECTRIC
1 complaint
RECENTLY MY 2002 CHEVROLET AVALANCHE HAS BEGUN TO SHUT OFF WHILE DRIVING WHICH CAUSES THE VEHICLE TO LOSE POWER. ANOTHER IMPORTANT SAFETY ISSUE, THE BRAKES BEGAN TO PRESS ALL THE WAY TO THE FLOOR WHILE BRAKING. ON AUGUST 3, 2011 WHILE MY SON WAS DRIVING THE VEHICLE APPROACHING A STOP LIGHT, HE PRESSED THE BRAKES WHICH WENT TO THE FLOOR AND REAR ENDED VEHICLE IN FRONT THAT WAS MAKING A TURN. THE FRONT BUMPER IS NOW DAMAGED ( T-BONED) AND THE AIR BAGS DID NOT DEPLOY. I'M NOT VERY PLEASED THAT I NEVER RECEIVED ANY NOTICES ABOUT THE BRAKING SYSTEM. I CAN'T AFFORD TO MAKE MONTHLY PAYMENTS AND STILL HAVE TO PAY COSTLY MAINTENANCE FEES. I CAN NOT AFFORD TO JEOPARDIZE MY LIFE AND MY FAMILY, ESPECIALLY MY GRANDDAUGHTER. SOMETHING HAS TO BE DONE ABOUT THESE SAFETY ISSUES: BRAKING, CUTTING OFF WHILE DRIVING AND NO DEPLOYED AIR BAGS. *TT
Aug 26, 2011
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
VEHICLE STALLS AT HIGH RATE OF SPEED, HIGHWAY DRIVING, TRUCK HESITATES AND JERKS, AND COMES TO THE NEAR POINT OF STALLING, AND LOW SPEEDS, VEHICLE DOES THE SAME, HESITATES, AND JERKS, STALLS, ALL SYSTEMS FAIL. STARTS BACK UP UPON SHIFTING TO NEUTRAL. MECHANIC SAYS IT IS THE CRANKSHAFT POSITION SENSOR ON THE 8.1 L 8100 SERIES MOTOR, THE SAME MOTOR THAT IS IN THE 2001 MODEL SILVERADO, SIERRA, AND SUBURBANS THAT IS THE SUBJECT OF A RECALL. LOCATION IS IN THE BACK OF THE MOTOR MAKING IT NEAR IMPOSSIBLE TO CHANGE OUT WITHOUT MAJOR ENGINE REPAIR WORK, REMOVING INTAKE MANIFOLD AND OTHER COMPLEX THINGS, TO REPAIR AN APPARENT $60 PART. DANGEROUS DUE TO THE FACT THAT THERE IS ABSOLUTELY NO INDICATION THAT THIS IS HAPPENING AND HAPPENED ON A VEHICLE THAT HAS BEEN CARED FOR COMPLETELY. ALSO, DANGEROUS DUE TO THE SIZE OF THE VEHICLE AND THE NEAR IMPOSSIBLE TASK OF STEERING IT TO A SAFE PLACE WITH NO POWER BRAKES OR STEERING, ESPECIALLY AT HIGHWAY SPEEDS. MECHANIC SAYS PART IT ALMOST 100% PLASTIC AND CAN SUCCUMB TO HIGH AND LOW VARIATIONS IN TEMPERATURE AND BREAK DOWN IN COMPOSITION. WHICH, IT HAS DONE IN THIS TRUCK, AGAIN WITHOUT NO WARNING, AND NO APPARENT COST EFFECTIVE REPAIR. IT WOULD APPEAR THAT THE RECALL SHOULD BE EXTENDED TO THE 2002 MODEL YEAR AS WELL AS THE SAME 8.1 L MOTOR WAS INSTALLED IN THE CHEVROLET AVALANCHE 2500 TRUCK (BY THE WAY, THE VEHICLE WAS BUILT IN 2001), WHICH, OTHER THAT THE DIFFERENT BODY STYLE HAS THE SAME CHASSIS AND MOTOR AS THE SUBURBAN. VERY DANGEROUS FOR A WOMAN, WHO CANNOT OR DOES NOT HAVE THE STRENGTH TO STEER A 7,000 POUND TRUCK THAT COMPLETELY STALLED AT A HIGH RATE OF SPEED.
Aug 23, 2011
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES, ELECTRIC
1 complaint
DASH LIGHT DON'T WORK. DIMMER SWITCH VERY HOT TO THE TOUCH. *TR
Apr 18, 2010
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
REAR BRAKE DUST SHIELDS RUSTED THROUGH AT 62,438 MILES ALLOWING DIRT, STONE, AND OTHER MATERIALS INTO BRAKE SYSTEM. DUST SHIELDS REPLACED. *TR
Apr 03, 2008
AIR BAGS,SEAT BELTS
1 complaint
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. ON MARCH 27, 2007, THE CONTACT CRASHED INTO AN EMBANKMENT HEAD ON AT 45 MPH. THE VEHICLE FLIPPED UP AND LANDED ON ITS SIDE IN A DITCH. THERE WAS OVER $18,000 WORTH OF DAMAGE. THE VEHICLE WAS DESTROYED AND THE CONTACT WAS INJURED. THE SIDE AND FRONT AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED AS WELL. THE CONTACT HAS PICTURES. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 78,213. UPDATED 04/23/08. *LJ THE CONSUMER ALSO STATED THE SEAT BELT DID NOT LOCK INTO PLACE AS IT SHOULD HAVE. THE SEAT BELT HARNESS BROKE WHICH CAUSED THE CONSUMER TO FLY FORWARD
Feb 20, 2008
PARKING BRAKE,STRUCTURE,EQUIPMENT
1 complaint
AT THE FIRST OF OCTOBER I RECEIVED A LETTER FROM ONSTAR STATING THAT MY SERVICE WOULD NO LONGER BE AVAILABLE FOR MY 2002 CHEVORLET AVALANCHE BEGINNING JAN 2008. ONSTAR IS A SAFETY DEVICE ON MY TRUCK...AND WAS THE DECIDING FACTOR IN CHOOSING A GM VEHICLE. SOME OTHER FAMILY MEMBERS HAVE 2003 GMCS AND THEY ARE REPAIRABLE BUT MINE IS NOT. I FIND THIS HARD TO BELIEVE..THEY JUST DO NOT WANT TO PAY FOR IT. I HAVE HAD SOME TROUBLE WITH MY TRUCK, EG- HARDBODY FADING, WOULD NOT PASS INSPECTION 3 YEARS BACK B/C EMERGENCY BRAKE WAS WORE...NO RECALL BUT THE PART WAS REDESIGNED..HMMM, TAILGATE LEAKING WATER, A LOUD POPPING NOISE THAT TOOK 4 LONG TIMES AT THE DEALER FOR THEM TO FIND, BUT I CAN LIVE WITH ALL THIS...BUT MY ONSTAR WAS A GREAT PIECE OF MIND, ESP WITH AN ILLNESS AND NOW A NEW BABY. I WILL NEVER PURCHASE A GM AGAIN, B/C THEY HAVE DUMPED ALL OF US WITH ANALOG SERVICE LIKE A DISEASE...I WAS TOLD I COULD TRADE MY TRUCK AND ONSTAR WOULD GIVE ME AN ADDITIONAL YEAR FREE! BIG WOW...THAT IS AN INSULT. MY TRUCK WAS JUST PAID FOR IN AUGUST AND IN OCTOBER I FIND OUT THE BIG SAFETY DEVICE OF ONSTAR IS OVER. *TR
Oct 26, 2007
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
ENGINE STALLED FREQUENTLY AT ANY SPEED WITHOUT NOTICED. ALL POWER STEERING AND POWER BRAKES FAIL WHEN ENGINE STALLS, CREATING A VERY SERIOUS AND DANGEROUS EMERGENCY SITUATION. DETERMINED TO BE FAILED CRANKSHAFT POSITION SENSOR, ORIGINAL SENSOR HAS NOW BEEN REPLACED BY MODIFIED NEW SENSOR WHICH WAS PUT IN SERVICE IN MID MODEL YEAR 2002. ASK GM AS TO WHY RECALL WAS NOT PUT IN TO PLACE TO REPLACE ALL PREVIOUS KNOWN DEFECTIVE CRANK SHAFT POSITION. WHY WAS THE CRANKSHAFT POSITION SENSOR MODIFIED AND REPLACED IN MID YEAR 2002, IF THERE WAS SUCH A LOW INCIDENCE OF FAILURE. I JUST EXPERIENCED A $2,500 REPAIR BILL DUE TO GM RELUCTANCE TO FIX A "KNOWN" POTENTIALLY FATAL FLAWED PART. THANK GOD MY WIFE DOESN'T DRIVE MY TRUCK, SHE WOULDN'T BE ABLE TO STEER OR BRAKE THE TRUCK TO A STOP. *JB
Mar 27, 2007
SERVICE BRAKES, ELECTRIC,ELECTRICAL SYSTEM
1 complaint
2002 AVALANCHE 1500 TRUCK. ELECTRIC BRAKE CONTROL MODULE, ABS AND BRAKE LIGHT WOULD COME ON AND STAY ON WHEN I HIT A BUMP, CONTACTED CHEVY HAS NO RECALL BUT SAID THAT MODULE HAS FAILED AND POSSIBLE FAILURE OF BRAKES TO OPERATE CORRECTLY. SPOKE TO A FRIEND THAT OWNS A CHEVY SUBURBAN, HAD THE SAME PROBLEM. MY COST TO REPLACE $1162.41 PLEASE RESPOND. *JB
Aug 23, 2006
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
DT*: THE CONTACT STATED EVERY TIME THE BRAKE PEDAL WAS APPLIED THE BRAKES PULSATE. THE VEHICLE WAS TAKEN TO DEALER. UPON INSPECTION THE FRONT AND REAR ROTORS WERE CORRODED. THE DEALER ATTEMPTED TO TURN THE ROTORS HOWEVER; DUE TO THE CORROSION THEY WERE UNABLE TO DO SO, THEREFORE THE ROTORS WERE REPLACED. IN A SEPARATE INCIDENT, WHILE USING THE AIR CONDITIONER AND HEATER FAN, SMOKE CAME FROM THE VENTS. THE FAN WAS TURNED OFF AND THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE COMPRESSOR, FAN AND RELAY WAS REPLACED.
Mar 07, 2006
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
THE VEHICLE IS A 2002 CHEVROLET AVALANCHE. 1]THE INTERMEDIATE STEERING SHAFT HAS GONE BAD TWICE IN 61,000 MILES, DEALER REFUSES TO FIX. THIS COULD CAUSE THE U-JOINT IN THE STEERING SHAFT TO FRACTURE ON ROUGH ROADS. 2] THE ABS BRAKE SYSTEM HAS INTERMITTENT FAILURE PROBLEMS, THIS COULD CAUSE A LOSS OF BRAKES AT SLOWER SPEEDS AND CAUSE AN ACCIDENT. *NM
Mar 04, 2006
SUSPENSION,POWER TRAIN
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING OVER 20MPH THERE WAS A LOUD NOISE COMING FROM THE VEHICLE. AS THE SPEED INCREASES OR WHILE DRIVING OVER POTHOLES THE NOISE INCREASES. THE INDEPENDENT REPAIR SHOP DETERMINED THE NOISE CAME FROM THE REAR SUSPENSION AND THE DRIVESHAFT. NO REPAIRS HAVE BEEN MADE.
Feb 28, 2006
SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTS,EQUIPMENT
1 complaint
I WENT OFF ROAD AT 45 MPH AIRBORN STRUCK A VERY LARGE TREE WHICH CAUSED VEHICLE TO ROLL OVER VIOLENTLY LANDING ON ITS TOP. NO AIR BAGS DEPLOYED, BOTH MY WIFE AND I WERE EJECTED FROM THE SEAT BELTS ONSTAR WAS NOT NOTIFIED. I NOTICED BRAKES ACTING STRANGE JUST BEFORE LEAVING THE ROAD, THEY DIDN'T SLOW THE VEHICLE AND DIDN'T "CLICK" LIKE ANTILOCK BREAKS SHOULD. VEHICLE WAS A TOTAL LOSS, WINDSHIELD AND DRIVERS WINDOW BROKE, SEVERE BUCKLING OF HOOD, PASSENGER SIDE PUSHED BACK TO THE TIRE, FRAME TORN IN SEVERAL AREAS, DUCT AND LOWER DASH AREA DISPLACED, SDM WAS DOWNLOADED SHOWING INCOMPLETE DATA, SDM DATA DOES NOT SUPPORT THE AMOUNT OF DAMAGE AND KNOW FACTS. MY WIFE HAD TO BE AIRLIFTED TO TRAUMA CNTR WITH SERIOUS INJURIES, MY INJURIES WERE PUT ON HOLD SO THAT I COULD BE WITH HER. *NM
Jan 08, 2006
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
MY TRUCK WAS BOUGHT NEW IN 7/02 SINCE. I AM ON MY THIRD "PHOTO CHRONIC HEATED SIDE MIRROR (TWO PASSENGER ONE DRIVER SIDE) THE ELEMENT INSIDE THE MIRRORS ARE OVER HEATING AND MELTING THE PLASTIC TRIM ON THE MIRROR AND DISTORTING THE GLASS. THE RESULT OF THE FAILURE IS A MIRROR THAT IS BLURRED AND A RAINBOW OF COLORS. I BELIEVE THIS IS A SAFETY ISSUE THAT SHOULD BE CORRECTED! ONE FAILURE IS NORMAL BUT,THREE ON A TRUCK THAT ONLY HAS 23K ON ISN'T. I HAVE CALLED "G.M." ON THIS PROBLEM AND I WAS TOLD IT THE DRIVERS SIDE THIS TIME THE OTHER TWO WERE THE PASSENGER SIDE! LEFT RIGHT HEATED MIRROR WIRING IT'S ALL ONE SYSTEM. IN CLOSING HOW MANY MIRRORS MUST THEY BE REPLACED AND WHAT HAPPENS IF I OR SOMEONE ELSE (WITH THESE MIRRORS) IS CHANGES LANES WITH DISTORTED MIRRORS. THE G.M. REP TOLD ME I HAVE 100.00 DEDUCTIBLE THIS HAPPENS! *JB
Oct 20, 2005
STEERING,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
I OWN A 2002 CHEV. AVALANCHE, THERE ARE PROBLEMS WITH THE TAILGATE HINGES, AND LOCKS, THE STARPS( RECALL) HAVE BEEN REPLACE. THERE IS A PROBLEM WITH THE STEERING BOX, MAKES A THUMPING NOISE THAT CAN BE FELT THROUGH THE STEERING WHEEL. MY COMPLAINT IS THAT PEOPLE THAT HAVE SAME PROBLEMS WITH LESS THAN 50K MILES ARE HAVING THE STEERING, AND LOCKS/HINGES REPAIR FOR FREE, AND I'M BEING TOLD THAT BECAUSE MY VEHICLE HAS 80K MILES I HAVE TO PAY FOR THESE REPAIRS, AND IF A RECALL IS ESTABLISHED THEY WILL RE-EMBURSE ME. IF IT IS DANGEROUS AT 50K MILES WHY IS NOT DANGEROUS AT 8OK MILES.
Jun 09, 2005
SERVICE BRAKES, AIR,EQUIPMENT
1 complaint
IN THE PAST YEAR, WE HAVE HAD TO REPLACE THE REAR DRIVER SIDE BRAKE PADS OF VEHICLE AND HAVE ALSO HAD TO REPLACE THE CALIPER AS IT EXPLODED. THE BRAKE PADS WERE CHANGED FOR THE 3RD TIME ON 05/23/05. LUCKILY, THE CALIPER HAS NOT EXPLODED AGAIN. THE REMAINING BRAKE PADS ON THE FRONT OF THE TRUCK AND REAR PASSENGER SIDE ARE FINE.
May 24, 2005
STEERING,SERVICE BRAKES, AIR,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
1 complaint
WE BOUGHT OUR ASTRO VAN IN 2001, IT HAS BEEN IN THE SHOP ABOUT 22 OR 23 TIMES. MOST OF THEM MAJOR THINGS NEEDING TO BE FIXED OR REPLACED.*AK
Apr 26, 2005
EXTERIOR LIGHTING,SEATS
1 complaint
WHILE DRIVING, THE FRONT SEAT BACK MOVED ON ITS OWN. THE DRIVER TRIED TO MAKE AN ADJUSTMENT WITH SEAT, BUT IT FAILED TO ADJUST PROPERLY. THE PROBLEM STILL REMAINS, AND THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE MECHANIC ADVISED DRIVER THAT THE SEAT WAS OPERATING AS DESIGNED. *AK THE LEFT FRONT SEAT BACK COVER BOLTS WERE LOOSE AT THE FRAME. *SC THE FOG LIGHTS CONTAINED CONDENSATION. *JB
Mar 30, 2005
SERVICE BRAKES, HYDRAULIC,SEATS
1 complaint
THE DRIVER'S SEAT WOULD MOVE WHILE DRIVING AT ANY SPEED. WHEN APPLYING NORMAL BRAKING CONSUMER CAN HEAR A POPPING NOISE. THE TRUCK WOULD JERK A LITTE AND CONTINUE ON BEFORE STOPPING. ALSO, WHEN APPLYING THE BRAKE AT A SUDDEN STOP WHEELS WOULD LOCK UP. THE DEALER WAS NOTIFIED.*AK
Mar 03, 2005
STEERING,PARKING BRAKE,POWER TRAIN
1 complaint
MEXICAN ASSEMBLY FACTORY FAILURE. THERE WAS A MAJOR FAILURE OF THE REAR AXLES AND PARKING BRAKE SYSTEM. *BF THE REAR AXLES HAD GROOVES WORN IN THEM AND THE REAR BEARING FAILED. THE CONSUMER REQUESTED REIMBURSEMENT. THE PARKING BRAKE REMAINED INOPERATIVE. WHEN THE PARKING BRAKE WAS RELEASED, THE ACCELERATION WOULD HANG UP AND A POP WOULD BE HEARD IN THE REAR, THERE WAS A RATTLE BEHIND THE STEERING WHEEL, AND THE AXLE SEALS LEAKED. *SC *JB
Jan 31, 2005
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER
1 complaint
VEHICLE HAS PROBLEM WITH FUEL SYSTEM. EITHER THE FUEL GAUGE GOES OUT INDICATING THAT YOU HAVE MORE GAS THAN YOU REALLY DO. THE FUEL PUMP GOES OUT CAUSING THE VEHICLE TO STALL. FOR EXAMPLE, I WAS DRIVING UP A WINDING HILL WHEN ALL OF A SUDDEN, MY TRUCK STOPPED WITH NO WARNING ON A BLIND CURVE. THIS CREATED A SAFETY ISSUE AS THIS INCIDENT COULD HAVE CAUSED A TRAFFIC COLLISION. MY TRUCK HAS BEEN TO RALLY CHEVROLET FOR THIS PROBLEM 4 TIMES IN LESS THAN 12 MONTHS. THE FIRST TIME WAS FEBRUARY 2003. THE SECOND TIME WAS APRIL 2003. THE THIRD TIME WAS JUNE 2003 AND THE FOURTH TIME WAS JANUARY 21, 2005. THERE IS OBVIOUSLY A PROBLEM WITH THE VEHICLES FUEL SYSTEM. THERE IS ALSO A PROBLEM WITH THE COOLING SYSTEM. EVERY SINCE MY HUSBAND AND I BOUGHT THE VEHICLE, WE HAVE BEEN SMELLING COOLANT AFTER EITHER SHORT TRIPS OR LONG DRIVING TRIPS. THERE WERE A COUPLE OF TIMES WHERE ONCE THE WATER PUMP WAS REPLACED AND THEN A FREEZE PLUG WAS REPLACED. TO THIS DAY, WE STILL SMELL COOLANT AND THE DEALER CAN NOT FIND A LEAK. I DON'T THINK THIS IS NORMAL. *JB
Jan 22, 2005
CHILD SEAT
1 complaint
THE CONSUMER PLACED THE CHILD INSIDE OF THE BOOSTER SEAT, THE BOOSTER SEAT SHOULDER BELT GUIDE HAD AN OPENING INSIDE THE LOOP, THAT WOULD CATCH ON THE SEAT BELT. PLEASE FILL IN ADDITIONAL INFORMATION. *JB IF THE BOOSTER SEAT IS ON THE DRIVERS SIDE THE SEAT BELT SLIDES OUT OF THE LOOP. THE SEAT BELT GUIDE LOOP SLOT SLANTS IN THE SAME DIRECTION THAT THE SEAT BELT RETRACTS PULLING THE BELT OUT OF THE GUIDE LOOP. THE ONLY WAY THE SEAT AN BE SAFELY USED IS ON THE PASSENGER SIDE OF THE VEHICLE BECAUSE THE LOOP SLOT SLANTS IN OPPOSITION TOT HE SEAT BELT RETRACTION. *TC
Nov 03, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC,STRUCTURE
1 complaint
VEHICLE HAS RUSTED BRAKE ROTOR. PROBLEMS WITH FRAME AND SUSPENSION SYSTEM COMPONENTS THE FRAME AND SUSPENSION RUSTED TO THE POINT OF METAL FATIGUE ESPECIALLY AT THE POINTS OF WELD THAT HOLD THE SUSPENSION TO THE FRAME. THE ROTORS WERE TORE UP AND THE PADS WERE GROUND DOWN. *SC
Nov 03, 2004
SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
1. CHECK ENGINE LIGHT... 2. OIL LIGHT... 3. NOISE STILL PRESENT AND GETTING WORSE. RETURNED VEHICLE TO UNIVERSITY MOTORS... 1. THEY CLEARED THE CODES AND SAID MAY HAVE BEEN DUE TO GAS(I USE BP GAS) 2. ADDED 2 QTS. OIL(OIL WAS CHANGED ON 12/29/02@UNIVERSITY MOTORS AND REPLACED THE PVC VALVE. 3. REAR LOCATOR BAR WAS LOOSE THEY TIGHTENED. *LA
Jul 13, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
1. BRAKES-AGAIN..PUSHED ON THE BRAKES AND PEDAL WENT TO THE FLOOR 2. NOISE STILL COMING FROM SUSPENSION 3. CAN SMELL OIL BURNING RETURNED VEHICLE TO UNIVERSITY MOTORS THEY CHECKED BRAKES AND TOLD ME NO CORRECTION WAS NEEDED....SUSPENSION NOISE WAS TOLD THAT WAS JUST HOW THE VEHICLE SOUNDED, I COULD FEEL THE VIBRATION ON THE FLOOR... OIL SMELL--THEY TIGHTENED THE OIL FILTER. *LA
Jul 13, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
1.BRAKES--PEDAL GOES TO THE FLOOR...THIS HAS HAPPENED 5 DIFFERENT TIMES 2.BRAKES--HAS BEEN RETURNED AT LEAST 10 TIMES FOR BRAKE- ROTOR PROBLEMS 3.SUSPENSION NOISE--HAS BEEN RETURNED AT LEAST 10 TIMES FOR NOISE 4.OIL LIGHTS--HAS BEEN RETURNED 3 TIMES FOR OIL CONSUMPTION--LEAKS 5.ELECTRICAL--HAS BEEN RETURNED TO REPLACE ELECTRIC MOTOR FOR WINDOWS 6.ELECTRICAL-- LOCKS-CLICK AND CLICK AND KEEP CAUSING, AND THE HORN---BEEPS NON STOP THIS ALL WHILE DRIVING 7.VEHICLE WAS PARKED AND LIGHT AND HORN WOULD NOT STOP FLASHING AND BEEPING THE DEALER NOR CHEVROLET WANT TO EXCEPT ANY RESPONSIBILITY FOR THIS VEHICLE....WE ARE TOLD THAT THE NOISES(AND VIBRATION) FROM THE SUSPENSION JUST STANDARD FOR THE VEHICLE. THE BACK ROTORS HAD GROOVES WAS TOLD NO PROBLEM FOUND..WHEN ASKED ABOUT THE GROOVES THEY TOLD US THIS WAS NORMAL FOR "HEAVY DUTY" TRUCKS..BRAKES..WAS TOLD WE SHOULD ONLY EXPECT TO GET 6-7 THOUSAND MILES. DEALER SHOULD TELL YOU THAT WHEN YOU PURCHASE THE VEHICLE. MOST OF THE TIMES WHEN THE BRAKES GO BAD THERE IS NO WARNING...I JUST HAD NO BRAKES...THIS VEHICLE IS NOT SAFE TO DRIVE AFTER THE LAST TIME I WAS UNABLE TO STOP AT AN INTERSECTION I RETURNED THE VEHICLE TO UNIVERSITY MOTORS.....TO DATE HAVE HEARD NOTHING FORM UNIVERSITY MOTORS OR CHEVROLET.... *LA
Jul 13, 2004
VISIBILITY,EQUIPMENT
1 complaint
VENTILATION SYSTEM LEAKED WATER INTO THE PASSENGER'S COMPARTMENT. AS A RESULT, WATER BLEW OUT THE ELECTRICAL SYSTEM FOR THE RADIO SPEAKERS. *AK
Feb 24, 2004
EXTERIOR LIGHTING,STRUCTURE
1 complaint
MY 2002 CHEVROLET AVALANCHE HAS SEVERAL PROBLEMS. FIRST THE REAR WINDOW AND MID TAILGATE LEAKS INTO THE PASSENGER AREA. I HAVE TAKEN IT TO THE DEALER 4 TIMES NOW AND IT IS STILL DOING THE SAME THING. THERE IS MOISTURE IN THE DAYTIME DRIVING LIGHTS THAT WILL NOT GO AWAY. THE RT REAR SEAT BELT LATCH IS HARD TO LATCH WITHOUT SOMEONE HELPING THE PASSENGER THAT SITS IN THAT SEAT. I HAVE 17 INCHE TIRES WITH A 16 INCH SPARE HOW SAFE IS THAT??? I HAVE OIL CONSUMPTION AT LEAST 1 QUART PER 1,000 MILES VEHICLE ALSO BLOWS BLACK, BLUE AND WHITE SMOKE. THEY ARE DOING A CONSUMPTION TEST NOW. THE UNIVERSAL JOINT POPS WHEN CHANGING FROM PARK TO REVERSE AND TO NEUTRAL AND BACK. THERE IS CLUNKING SOUND WHEN PULLING IN OR OUT OF A PARKING SPACE TURNING EITHER LEFT OR RIGHT. EMERGENCY BRAKE GOES ALL THE WAY TO THE FLOOR AND DOES NOT WORK. I HAVE HAD TO THE DEALER SEVERAL TIMES AND IT SEEMS NOTHING GETS FIXED.*AK
Jan 28, 2004
ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
THIS COMPLAINT IS REGARDING OUR CHEVY AVALANCHE. IT WAS PURCHASED IN MAY, 2002. SHORTLY AFTER PURCHASING IT, WE NOTICED THAT IT WAS CONSUMING QUITE A BIT OF OIL. WE WERE GIVEN AN EXPLANATION THAT THE MOTOR WAS NEW, THE RINGS HAVEN'T SEATED YET AND 3 DIFFERENT TYPES OF OIL HAVE BEEN PLACED IN OUR VEHICLE -- ONE OF SUCH (STRAIGHT 30W) IS SPECIFICALLY MENTIONED IN THE OWNERS MANUAL NOT TO ADD. NOW OUR VEHICLE IS STILL BURNING OIL AND HAS BEGUN TO BLOW BLUE SMOKE OUT THE TAIL PIPE. WE HAVE CONTACTED THE DEALER, THE MANUFACTURER, THE BETTER BUSINESS BUREAU, THE STATES ATTORNEY'S OFFICE. CURRENTLY THE MANUFACTURER HAS US UNDERTAKING AN OIL CONSUMPTION TEST. THE BODY (THE PLASTIC PART) SHORTLY AFTER PURCHASING (WHEN THE WEATHER GOT HOT) STARTED TO DETACH FROM THE METAL PART IN THE FENDER AREA AND THE PLASTIC PANELS IN THE BACK OF THE BED ARE WARPED. WE ARE NOT HAPPY.
Jan 15, 2004
ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY,TIRES,WHEELS,EQUIPMENT
1 complaint
I HAVE NOT GIVEN PERMISSION TO THE DEALERSHIP SERVICE DEPARTMENT TO START REPAIRS. THEY TOLD ME IT WAS THE REAR AXLE OR REAR END THAT WAS DAMAGED BEYOND REPAIR AND MUST BE REPLACED. I WAS QUOTED A REPAIR COST OF $2,400 FOR A USED PART AND $3,000 FOR A NEW PART. THIS TRUCK HAS AROUND 42,000 MILES AND WAS PURCHASED JUNE 1, 2003. I HAVE HAD MULTIPLE PROBLEMS RANGING FROM REPLACEMENT OF CD'S TO A DOOR WINDOW MOTOR PROBLEM. I INQUIRED/COMPLAINED ABOUT A NOISE IN THE REAR END AT AROUND 25,000 MILES PRIOR TO THE BREAKDOWN. HOWEVER, THEY COULD NOT FIND THE PROBLEM. THE TAILGATE WOULD FALL OPEN WHEN LOCKED OCCASIONALLY, BUT THIS WAS ADJUSTED AFTER TAKING IT BACK FOR REPAIR. I HAVE ALSO REPLACED ONE HUB ASSEMBLY ON THE FRONT OF THE TRUCK AT A COST OF $250.00. THERE IS AN OIL USAGE PROBLEM THAT REQUIRES AN ADDITIONAL QUART TO BE ADDED BETWEEN CHANGES. I PERSONALLY THINK THAT THIS TRUCK IS A LEMON AND NEEDS TO BE RESEARCHED TO DISCERN IF IT HAS HAD SOME PREVIOUS MECHANICAL PROBLEMS. ALTHOUGH IT WAS PURCHASED NEW THERE IS A POSSIBILITY THAT IT COULD HAVE HAD SOME MALFUNCTIONS BEFORE IT WAS DELIVERED. I MISPLACED MY RECEIPTS, AND I'M NOT SURE THAT THE SERVICE DEPARTMENT WILL GIVE ME ANOTHER COPY. HOWEVER, I WILL SEARCH FOR THEM AS VERIFICATION THAT I TOOK THE TRUCK IN ON SEVERAL OCCASIONS FOR VARIOUS AND SUNDRY COMPLAINTS.
Jan 15, 2004
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
2002 CHEVROLET AVALANCHE 2500 HAS A MISS IN THE ENGINE AT HIGHWAY SPEEDS THAT CANNOT BE FIXED AT THE DEALERSHIP. CHEVROLET SAYS IT IS "ENGINE FADE AND A STIFF SUSPENSION". IT IS A POWER TRAIN PROBLEM, PERHAPS IN THE TRANSMISSION. IT IS NOTICEABLE WITH OR WITHOUT CRUISE CONTROL ON AND PRONOUNCED WHEN CLIMBING HILLS OR TOWING ANY LOAD. THE DEALER (LARRY GREEN CHEVROLET IN BLYTHE CA AND CHEVROLET)BOTH HAVE OPEN FILES ON THE PROBLEM. ANOTHER VEHICLE FROM THE SAME DEALER WAS REPURCHASED BY CHEVROLET AND THE REPLACEMENT VEHICLE HAS THE SAME PROBLEM. ALL VEHICLES ARE WITHIN 100 VIN 'S OF EACH OTHER.*AK
Dec 09, 2003
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
TRAVELING AT 65 MPH PASSING ANOTHER CAR SWITCHED LAND AND REAREND WENT OUT. DID 360 DEGREE AND HIT THE SIDE ON HIGH WAY. AIR BAG DID NOT DEPLOY. IT DID $9000 IN DAMAGE TO THE FRONT END. STEERING FEELS LIKE ITS HITTING ANOTHER METAL DEALER HAS TO GREASE THE STEERING SHAFT EVERY 25,000 MILES FACTORY DEFECT BUT I HAVE TO PAY FOR IT AFTER WARRANTY RAN OUT. APPLYING BRAKE WHEN MAKING A TURN IF TRUCK GOES OVER A ROAD HOLE OR BUMP IN THE ROAD ANTI-LOCK BRAKE DOES NOT WORK AND LOOSE CONTROL OF THE TRUCK. SUSPENSION IS NOT GOOD. *LA
Nov 15, 2003
SEATS
1 complaint
THE DRIVER'S SEAT WAS 2.5 INCHES TO THE LEFT OF THE STEERING WHEEL CENTER. WHICH MADE IT VERY DIFFICULT TO MAINTAIN STEERING CONTROL WHEN THE VEHICLE WAS DRIVEN. ALSO, THE CONSUMER WAS CONCERNED ABOUT SAFETY OF AIR BAG DEPLOYMENT. *AK *SCC *JB
Jul 11, 2003
SERVICE BRAKES, HYDRAULIC,WHEELS
1 complaint
SIMILAR TO COMPLAINT ODI 766153. THIS OCCURRED , TWICE THIS YEAR, INITIALLY 1/10/03, BRAKES DRUMS AND ROTORS IN REAR WERE SEVERELY WORN. 2ND DATE SHOWN BELOW. OUTSIDE RIM ALSO BECAME BROWN AND CORRODED. DEALER REPAIRED AND REPLACED DUE TO 3/36 WARRANTY. *NLM
Apr 26, 2003
SERVICE BRAKES, HYDRAULIC,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
I WAS IN A WRECK LAST MONDAY NIGHT WHILE DRIVING A COMPANY VAN. THE CRUISE CONTROL WHEN YOU SET IT AT A SPEED THEN GO DOWN A HILL IT WOULD GET 15-20 MILES FASTER. ANY HOW THE RIGHT FRONT TIRE WENT DOWN AND I HIT A GUARD RAIL WITH THE FRONT OF THE VAN A FIRE STARTED IMMEDIATELY BY MY LEFT FOOT AND NONE OF THE FRONT AIR BAGS DEPLOYED UNTIL THE FIRE GOT TO THEM. THE VAN ROLLED OVER ONCE AND LANDED ON ITS WHEELS THE DOORS WOULDN'T OPEN I ROLLED DOWN THE PASSENGER SIDE WINDOW AND GOT OUT THAT WAY AND THE ABS BRAKES WOULD LOCK UP WHEN YOU HAVE TO GET ON THEM REAL HARD. DT
Nov 29, 2002
TIRES,WHEELS
1 complaint
THE INCIDENT ON MAY 11, 2002. THE DRIVER SIDE REAR TIRE BLEW OUT WHILE TRAVELING ON THE FREEWAY GOING 65 MPH. THE VEHICLE ONLY HAD 8827 MILES AND HAD ORIGINAL WHEELS AND TIRES. THE INCIDENT ON NOVEMBER 10, 2002: THE LEFT FRONT WHEEL, INCLUDING THE DISC BRAKE MECHANISM, SEPARATED AND BEARING PARTS, ETC. WERE SCATTERED ON THE STREET. THE EXPOSED WHEEL WELL DUG INTO THE CONCRETE AND SHOCK ABSORBER AND STRUTS CLEARLY VISIBLE WITH WHEEL SEPARATED. PHOTOS ARE AVAILABLE IF NEEDED. DT
Nov 11, 2002
ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
1 complaint
TRUCK WOULD KEEP TRYING TO START AND TURN OVER THE ENGINE WHEN KEY WAS IN MY HAND AND 5 FEET AWAY FROM CAB OF TRUCK. THIS HAPPENED 2 MORE TIMES OVER THE WEEKEND UNTIL I TOOK IT TO THE LOCAL DEALER IN GLENDORA GLENDORA CHEVROLET, 1959 AUTO CENTRE DRIVE, GLENDORA CA, 909-394-9899. THE DEALER SPENT THE DAY CHECKING OVER THE COMPUTER AND STARTING SYSTEM AND COULD FIND NO FAULT. THE DEALER CONTACTED CHEVROLET TECH ASSIST DAVE JOHNSON AND HE TOLD THE DEALER TO DO NOTHING UNTIL IT FAILS. THE DEALER WAS BEING TOLD TO GIVE ME BACK THE TRUCK UNTIL IT HAPPENS AGAIN. I FELT THAT THE TRUCK WAS IN AN UNSAFE DRIVABLE CONDITION FOR ANY TRIPS ON THE HIGHWAY. I REFUSED TO TAKE THE TRUCK BACK AND TOLD THE DEALER TO KEEP THE TRUCK UNTIL THEY COULD FIND THE TROUBLE. 4 DAYS LATER THEY FOUND A DEFECTIVE IGNITION SWITCH FOUND REAR GLASS FRAME CRACKED AT TOP OF WINDOW. WENT TO DEALER AND THEY SAID THEY NEED TO KEEP TRUCK FOR A DAY TO REPLACE REAR GLASS. THEY SAID THEY NEEDED TO CALL A GLASS INSTALLER FOR A WINDOW THAT IS SHOWN ON TV ADS TO BE CHANGED OUT BY OWNER AT ANY TIME? THE DEALER WAS RICHARD HIBBARD. WHEN TRUCK WAS PURCHASED A BUMP WAS NOTICED AT THE DRIVER SIDE REAR BUMPER STEP ABOUT 2 FEET FROM CENTER OF TRUCK. THE DEALER WAS INFORMED. THEY SAID TO COME BACK TO REPAIR IT. WHEN WE WENT BACK THE SERVICE DEPT SAID THAT IT WAS A FLAW IN THE BUMPER AND THERE WAS NOTHING THAT COULD BE DONE. LATER WE TOOK THE TRUCK TO ANOTHER DEALER ,GLENDORA CHEVROLET, AND THEY SAID THE BUMPER WAS DAMAGED INTERNALLY. WE WENT BACK TO HIBBARD AND THEY SAID THAT THERE WAS NOTHING THEY COULD DO. ABOUT 7 MONTHS LATER THE BUMPER FAILED A LOW IMPACT (LESS THAN 5MPH) HIT BY ANOTHER TRUCK. WE TOOK THE TRUCK TO A BODY SHOP WE WORKED WITH OVER 15 YEARS AND THEY LOOKED AT THE BUMPER AND FOUND THAT THE DEFECT PRESENT AT TIME OF PURCHASE HAD CAUSED THE BUMPER TO BE WEAKENED AS NOT TO HANDLE THE LOW SPEED IMPACT A MEETING WITH HIBBARD CHEVROLET RESULTED IN NO ACTION . DT
Oct 29, 2002
STEERING,AIR BAGS
1 complaint
WHILE MAKING A TURN AT A LOW SPEED VEHICLE ROLLED OVER, AND AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. *AK
Aug 16, 2002
STEERING,VISIBILITY
1 complaint
THE DEALERSHIP (TOM BENSON) IS CLAIMING THAT BOTH MY MIRROR DISTORTION AND THE VIBRATION IN THE STEERING WHEEL ARE CHARACTERISTICS OF THE VEHICLE. NLM
Mar 27, 2002
Where to Find VIN for Problems Check
To check for problems and complaints on your 2002 CHEVROLET Avalanche, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2002 CHEVROLET Avalanche 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2002 CHEVROLET Avalanche Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2002 CHEVROLET Avalanche dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your CHEVROLET dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2002 CHEVROLET Avalanche have?
The 2002 CHEVROLET Avalanche currently has 672 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2002 CHEVROLET Avalanche?
The most common problems reported for the 2002 CHEVROLET Avalanche are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2002 CHEVROLET Avalanche problem data come from?
All problem and complaint data for the 2002 CHEVROLET Avalanche comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2002 CHEVROLET Avalanche?
You can report safety problems with your 2002 CHEVROLET Avalanche directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2002 CHEVROLET Avalanche VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2002 CHEVROLET Avalanche reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2002 CHEVROLET Avalanche. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
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