2015 CHEVROLET City Express Problems

Complaints Reported

Complaints by Component

AIR BAGS

4 complaints

The contact owns a 2015 Chevrolet City Express. The contact’s spouse stated that while starting the vehicle, the message “Passenger Air Bag Off” was displayed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 95,920.

Oct 15, 2025

The contact owns a 2015 Chevrolet City Express. The contact stated that while operating the vehicle, the front driver's and passenger’s side air bag warning lights remained illuminated. The contact stated that initially the front passenger’s side warning light was illuminated and one month later the front driver’s side air bag warning light remained illuminated. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 33,000.

Feb 03, 2025

My vehicle was never corrected for the Recall described below, from my recollection. My understanding is that the 2015 Chevrolet City Express van was recalled due to an issue with the passenger-side airbag sensor, which could incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. The defect: in affected vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash. The hazards: if the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury. Affected vehicle: Chevrolet 2015-2016 Chevrolet City Express [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

May 10, 2023

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 CHEVROLET CITY EXPRESS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 31, 2016

TIRES

1 complaint

I had purchased a set of four Cooper Discoverer HT3 185/60R15C 94T C Tires on 09/11/20. Since that time, three of the four Tires have failed due to Sidewall Failure. Luckily, the scenarios did not result in "Blowouts" in which control of the vehicle would have been compromised. I returned to the National tire and Battery where the tires were purchased after the first incident and was told that the Sidewall Damage was my fault as I had obviously hit a curb. I informed the young man in charge that this was highly unlikely as it was the inner Sidewall of the Tire and no "Scuff Marks" were present. He declined to assist me in any warranty replacement as I did not purchase their "Road Hazard Insurance". His attitude and lack of assistance has ended my affiliation with NTB!07

Aug 03, 2023

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

FUEL PUMP RELAY FAILED AT 19,900 MILES. ENGINE WOULD NOT RUN. LUCKILY I WAS NOT DRIVING ON HIGHWAY AT THE TIME OR THERE COULD HAVE BEEN A SERIOUS PROBLEM WITH ENGINE STOPPING WHILE I WAS AT HIGHWAY SPEED. .I HAVE CONFIRMED THE PART THAT FAILED WAS THE AC/DELCO FUEL PUMP RELAY P/N 13502750 I HAVE THE DEFECTIVE PART. I HAVE READ OF OTHER OWNERS HAVING SIMILAR PROBLEMS AND ADVISED THEM TO FILE COMPLAINT WITH NHTSA

Sep 16, 2020

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2015 CHEVROLET CITY EXPRESS. THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE VIBRATED AND THE SERVICE STABILITY TRAC (ABS) LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (CHAPMAN CHEVROLET LOCATED AT 6925 ESSINGTON AVE, PHILADELPHIA, PA 19153) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO HAVE THE BRAKE LINES FLUSHED AND THE POWER BRAKE BOOSTER AND STEERING SENSOR CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS ISSUE. THE FAILURE MILEAGE WAS 16,791. THE VIN WAS INVALID.

Jan 30, 2020

AIR BAGS,STRUCTURE

1 complaint

SIDE IMPACT FROM A SEMI TOTALED NO AIRBAGS DEPLOYED

Jan 21, 2020

Crash: 1

Injuries: 2

FUEL/PROPULSION SYSTEM

1 complaint

MY 2015 CHEVY CITY EXPRESS VAN HAS 25,000 MILES TO THIS DAY, IN AUGUST 2019 I TOOK MY VEHICLE TO CHEVROLET AUTHORIZED DEALER AT MATHEWS-HARGREAVES IN THE CITY OF ROYAL OAK MICHIGAN 48067, WHEN THE WARRANTY WAS STILL EFFECTIVE, MY COMPLAINT WAS THE CHECK ENGINE LIGHT ON THE DASHBOARD KEEPS COMING ON FROM A CODE RELATED TO EMISSION PROBLEM, AFTER 5 VISITS, AND COUPLE OF PARTS WERE REPLACED BY THE WARRANTY, THE SERVICE MANAGER TOLD ME THAT THEY CAN NOT DO ANYTHING FOR ME, AND I SHOULD TAKE IT SOMEWHERE ELSE, I HAVE ALL THE SERVICE PAPER WORK, DATES, WITH ME, IT IS AWFUL TO HAVE A NEW CAR WITH WARRANTY THAT THE AUTHORIZED DEALER CAN NOT AND WILL NOT RESOLVE THE PROBLEM. NOW THE SAME VEHICLE IS NOT COVERED BY THE WARRANTY, BUT THE COMPLAINT AND THE INITIAL PROBLEM HAPPENED WHEN MY VEHICLE WAS UNDER WARRANTY,

Nov 09, 2019

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Frequently Asked Questions

How many problems does the 2015 CHEVROLET City Express have?

The 2015 CHEVROLET City Express currently has 9 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2015 CHEVROLET City Express?

The most common problems reported for the 2015 CHEVROLET City Express are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2015 CHEVROLET City Express problem data come from?

All problem and complaint data for the 2015 CHEVROLET City Express comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.