2012 CHEVROLET Cruze Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
858
Complaints Reported
Complaints by Component
ENGINE
118 complaints
My son just purchased this car and nearly hit 100,000 miles. It started leaking oil in the engine area the valve cover gasket. It's drips all over the car causing it to smoke and smell.
Oct 14, 2025
Repetitive coolant leak repaired 5+ times over 9 years; incurred costs over $X,XXX. Coolant (toxic) leak causes burn off in the engine compartment and the vapors from this are transferred into the cabin, posing a risk to driver and passenger health.
Sep 06, 2025
I went to take 5 for an oil change , the tech broke my oil cap filter , coolant hose & damage my engine oil cooler . Towed it to progressive Chevrolet . Fleet response is the insurance company for take 5 & they are not taking care of my rental extension while determining if they are at fault with progressive already stated that they were at fault and now they dragging their feet ! Leaving me without a car and I’m in school and so is my son .
Apr 11, 2025
To whom it may concern at NHTSA, We are writing to file a formal complaint regarding Chevrolet's refusal to address a serious safety recall on our vehicle related to an engine oil leak, which poses a fire hazard and endangers occupants. The malfunctioning component appears to be the engine shield (belly pan), which collects spilled oil and allows it to accumulate near hot engine or exhaust surfaces. This defect is documented in NHTSA Campaign ID: 12V288000. Our vehicle, which is experiencing the same issue, is available for inspection upon request. Our vehicle has exhibited persistent and severe oil leakage, creating a strong burning odor after driving for a short period. This malfunction presents a significant safety risk, as oil accumulating on or near the engine shield may ignite. This defect endangers not only the vehicle’s occupants but also the safety of others on the road. When we visited Lee Johnson Chevrolet (11845 NE 85th St, Kirkland, WA · (425) 827-0521) on October 26, 2023, we requested that the dealership inspect and repair the defect as outlined in the recall. The dealership acknowledged the issue but declined to proceed with inspection or repair, citing that the recall status was marked "complete." They offered to inspect the issue for a fee of $250, which we believe to be unreasonable given the known manufacturing defect and the related safety recall. We are requesting NHTSA's assistance to have Chevrolet fulfill its obligations under this recall. Citing a "completed" status of the recall as a reason to deny service is an unacceptable means for Chevrolet to avoid addressing a critical safety hazard. The engine shield defect, which continues to pose a fire risk, is an original manufacturing flaw for which Chevrolet should be held accountable. Thank you for your attention to this matter and for any assistance you may provide to resolve this critical safety issue. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 30, 2024
The contact owns a 2012 Chevrolet Cruze. The contact stated while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed. However, the vehicle was not yet diagnosed or repaired. The vehicle was taken to an auto repair shop where it was diagnosed that the vehicle was leaking oil, along with several other undisclosed failures. The vehicle was not repaired. The contact attempted to contact the manufacturer; however, the manufacturer had not yet responded. The failure mileage was approximately 100,000.
Oct 08, 2024
+ 113 more complaints for this component
SERVICE BRAKES
99 complaints
The contact owned a 2012 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the brake pedal failed to respond causing another vehicle to crash into the rear of the vehicle. The contact did not recall whether there were warning lights illuminated. The contact was unsure whether the air bags deployed. The contact stated that she was unconscious for a moment. The contact also sustained back injuries and sought medical attention. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 123, 000.
Oct 12, 2021
Brake assist, no brakes when backing up. This was recalled on almost 300,000 Chevy cruzes but not all. Recall number 12213. My vehicle being one that was not included. I believe Chevy needs to recall more than the 300,000. Brakes work fine driving forward, but again no brakes in reverse. This is not ok! Could definitely cause vehicle to crash. Not safe at all!
Jun 18, 2021
ALMOST EVERY TIME I START MY CAR AND TURN ON THE AC AND THEN PUT MY CAR IN FORWARD/REVERSE I HAVE NO BRAKE ASSISTANCE AT ALL. IT WILL ALSO DO THIS WHILE SITTING IN A DRIVE THROUGH FOR FAST FOOD AS WELL. IT HAS ONLY OCCURRED AFTER FIRST START UP WITH AC RUNNING AND AFTER COMING TO A COMPLETE STOP AT A LIGHT, STOP SIGN, DRIVE THROUGH ETC. WITH AC RUNNING. IT STARTED DOING THIS APPROXIMATELY 3 MONTHS AFTER I PURCHASED IN 2015 AND HAS HAPPENED MORE FREQUENTLY SINCE THEN.
Sep 02, 2020
MY BRAKES WANT GO DOWN AND I NEED A BRAKES BOOSTER MASTER CYLINDER IS THERE ANYTHING Y'ALL CAN HELP ME WITH I'M ON DISABILITY AND CAN'T AFFORD TO FIX
Aug 18, 2020
I'VE NOTICED THIS PROBLEM GETTING WORSE OVER THE LAST MONTH. WHEN I'M BACKING UP, I HAVE TO PUSH REALLY HARD ON THE BREAK PEDDLE TO GET THE CAR TO COME TO A STOP. THEN TODAY I STARTED HAVING THE SAME PROBLEM WHILE IN DRIVE AND COMING TO A STOP AT A STOP SIGN. I THINK THE BREAK BOOSTER OR SOME COMPONENT IN THE BREAKING SYSTEM IS FAULTY. IVE HEARD OF A LOT OF OTHER PEOPLE HAVING THE SAME PROBLEM.
Jul 18, 2020
+ 94 more complaints for this component
POWER TRAIN
66 complaints
Had a 3-5-R wave plate failure. Symptoms started at around 87,000 miles. Bouncing/jerking when put into reverse. 5th gear slams hard into gear when upshifting and downshifting, making it feel like I have been rear ended. Now 3rd gear is starting to shift hard like 5th. Soon I'll have no gears. Car has been both regular and preventative maintained so should not have such a massive failure at under 100k miles. Other vehicles with the same transmission (6t40) have been recalled due to similar issues, like the 1.4 turbocharged Cruze, but not the 1.8l Cruze for whatever reason. Now I have to pay $4k for a rebuild on something that Chevrolet should be liable to pay.
Apr 16, 2025
Car started jerking when put in reverse and slams hard into 5th gear only. Taken to transmission shop and they have no idea what's causing it. They said they've never seen something like this before, and said it doesn't feel like a major transmission failure. Car only had 98,000 miles on it when hard shifting started. Regularly maintained. Motor and trans mounts were checked and fine. More than normal amounts of metal in trans fluid when drain and fill was performed.
Mar 18, 2025
Internal transmission failure Just started with the transmission coolant line coming off on the interstate and the car wouldn't go this can cause a major wreck an now the transmission is going out has been verified by jd byrider and has several coolant leaks
Mar 31, 2024
feel like it downshift first really fast before going in 5 th gear. Feel like you’re going to fly out the windshield. If seatbelt wasn’t on you would get whiplash. When driving in automatic it go in limp mode. burning oil. Now
Dec 30, 2023
Car started blowing out white smoke and tranny fluide out tailpipe and then loosing power as inside of car filled with burnt plastic smell and smoke. On 08-03-2023 I test drove car. Upon entering car I commented a out smell of car. Left lot with car at approx 6:30pm, on 08-06-2023 at approx 4pm incident occurred and now that smell is even stronger inside car. So leaves me to believe it was already an issue and a possible life threatning one at that. Possiblity of igniting a fire . Transmission fluid is very flammable when heat source of engine and fluide trapped by shield. So engine was shut down immediately and we got out of car till we knew it didnt ignite.
Aug 08, 2023
+ 61 more complaints for this component
ELECTRICAL SYSTEM
49 complaints
Loses power replace the maf sensor new air filter replaced both thermostat sensors, the thing that regulates the gas and 3 oil changes only had the car 2 months. Now a differnt code is showing about a mis fire.. i dnt think any of the recalls were completed on my car
Apr 24, 2022
THE CHECK ENGINE LIGHT STAYS ON. I HAVE TAKEN IT TO NUMEROUS MECHANICS WHO HAVE REPLACED THINGS AND IT STILL COMES ON. THE HEATING AND COOLING HAND WILL GO HAYWIRE BUT IT'S NOT RUNNING HOT AND ALL THE OTHER LIGHTS ON THE DASH WILL BLINK ON AND OFF. I THINK THE COMPUTER IS BAD.
Jan 30, 2020
CAR WILL NOT START. PUT KEY IN THE IGNITION AND IT WILL NOT TURN OVER. HAD MECHANIC COME AND CHECK OUT AND HE SAID THE IGNITION SWITCH IS NOT GETTING THE POWER IT SUPPOSED TO ONE CORE READS 12 VOLTS THE OTHER 6 AND THEY BOTH SUPPOSE TO READ 12 VOLTS TO TURN IT OVER.
Jul 14, 2019
RADIO AND DASH KEEP GOING OFF AND THEN BACK ON WHILE DRIVING. STABILITY CHECK KEEPS FLASHING I HAVE HAD THIS LOOKED AT AND THERE IS NOTHING WRONG
Jun 11, 2019
TRUNK RELEASE DOES NOT WORK. THE TRUNK OPENS ONLY AFTER ACTUATING THE BUTTON ON THE FOB
Dec 10, 2018
+ 44 more complaints for this component
UNKNOWN OR OTHER
45 complaints
The check engine light keeps coming up after I buy gas in it and when I take it to Autozone for diagnose it keeps saying engine coolant which I just changed. After a while the light disappears but comes back when I fuel it.
Nov 27, 2024
Car is leaking coolant from unknown area.
Mar 04, 2024
Car dies while driving down the highway. Power steering and brake will not work. Has to be placed in park and then restarted. Mechanic has looked at it multiple times and has not been able to reproduce the problem.
Oct 25, 2023
I reported on May 14 2023 incident 11521891 at Geiger Road near USPS building the fact there might be a tracking device on my Chevrolet Cruze or now I believe there is a concerted effort to target me to control information or assets. I am in no legal disputes but some harassers are using their "old style harassing" techniques and it has now carried over into the State of Idaho. I notified today the DMV office in the state of Idaho asking how standard license plates are assigned. My move to the state of Idaho was successful -- it was handled by Bekins Northwest and I am looking forward to enjoying this beautiful state. There is harassing signification to the standard license plate assigned to me [XXX], title no [XXX] and I am awaiting my license plates. I have directed a question to the DMV office in the state of Idaho mentioning that this license plate will be brining some further harassment. I can address this in a court of law; it involves Bekins Northwest and a representative who arrives during the initial move estimate. Why was I assigned license place [XXX] here in the state of Idaho? I have spent a great deal of money to move here and it is just another harassing maneuver. I will address this in a court of law should you in the Department of Transportation see a problem with license place [XXX] -- it reminds me of U-Haul trucks out of Reno, Nevada and I did not use a U-Haul truck out of Reno, Nevada. This is targeted victimization and harassment and the individuals who are doing this should be held accountable. It is now involving government employees and government agencies. I have asked the DMV office in the state of Idaho how I was assigned [XXX] as a standard license plate? I await their response and I also mentioned that they should forward to the attorney general in the state of Idaho. It is frustrating when these individuals perpetrating the harassment do not care how much it costs taxpayers individuals when this harassment occurs. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
May 25, 2023
I believe there is a GPS tracking device associated with the electrical components of Sirius/Onstar still active in my car. I had my radio removed at a Chevrolet dealership in Raleigh, North Carolina (6/30/2015); because it appeared that this Sirius/radio/onstar component installed by the manufacturer was causing distractions; allowing tracking and harassment while living for less than 8 months in Raleigh, North Carolina. There was a continuous buzzing noise that emanated out of my apartment on the first floor of the [XXX] apartment complex and somehow it was connected with some computer equipment I had. I ditched my computer equipment, Microsoft operating system; some other harassing events occurred orchestrated by the blacks in Raleigh; The radio was disconnected at a Raleigh dealership (2015) and the buzzing noise ceased until the last several weeks when I was driving towards the United States postal service Airway Heights post office near one of the only highway islands, Geiger Road, in the Spokane area. I know there are many islands located in the state of Idaho but the state of Washington does not have that many. Geiger road intersection near the United States post office Airway Heights does have an island and this is where an incessant buzzing noise (just like I experienced while living at the [XXX] apartments in Raleigh, N.C.) loudly started to sound. This is somewhat of a sparsely populated area of Washington; however, it was a major distraction while I was driving and there were no other Apple devices on in my car at the time. I had shut off my Apple iPhone, placed it in the trunk of my car next to the spare tire -- the Apple device was shut off). A black man in his old cadillac(maybe Cadillac) arrived behind my car at the post office)I investigated to see if there was a GPS tracking device planted on my car. This activated some type of "black power" working out of Chevrolet, General Motors. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
May 14, 2023
+ 40 more complaints for this component
STEERING
33 complaints
Driving straight down the road the steering wheel hangs and becomes difficult to steer. There are no warning lights associated with this issue.
Jan 11, 2023
MY STEERING FEELS NOTCHED. AT HIGHWAY SPEED I FEEL LIKE WE ARE GOING TO KILL SOMEONE. YOU CAN NOT TURN BC THE WHEEL BC HARD AT CENTER CAUSING YOU TO VIOLENTLY OVERSTEER. MANY PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE OVER THE YEARS.
Feb 13, 2021
MY SON WAS DRIVING BY HIMSELF WHEN HE HIT A POLE. AFTER THE ACCIDENT HE SAID HE COULD NOT MOVE THE STEERING WHEEL TO AVOID THE POLE. HE SAID IT STUCK.
Aug 13, 2018
POWER STEERING FAILED WHILE IN MOTION. THE COST OF THE REPAIR IS $1,900.00 ON A $16,000 VEHICLE THAT IS LESS THAN 5 YEARS OLD
Sep 07, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. WHEN THE FAILURE OCCURRED, THE TRACTION CONTROL AND SERVICE POWER STEERING LIGHTS ILLUMINATED. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 107,000.
Jun 07, 2016
+ 28 more complaints for this component
VISIBILITY/WIPER
31 complaints
THE HVAC BLENDER DOOR MECHANISM ( HEAT MODE DOOR LEVER) BROKE WHICH DISABLES THE DEFROST MODE IN THE CAR. THIS HAPPENED DURING A WINTER STORM AND I COULD NOT SEE THROUGH THE WINDSHIELD AND ONLY PARTIAL VISION OF THE ROAD. VERY VERY DANGEROUS SITUATION AND GOING FORWARD. VERY EXPENSIVE FIX, SO I AM DEBATING WEATHER TO SPEND THE MONEY TO FIX MYSELF.
Dec 18, 2020
VEHICLE FAILS TO TURN ON WINDSHIELD DEFROSTER CAUSING LIMITED TO NO VISIBILITY.
Oct 30, 2019
ON MY WAY HOME, MY VEHICLE WAS IN MOTION ON THE HIGHWAY DURING HEAVY RAIN. I WAS SO TERRIFIED DIDNT NOTICE THAT SOMETHING WAS WRONG TILL I PULLED OVER. THE LEFT WINDSHIELD WIPER HAD STOPPED WORKING. I HAD TO WAIT TILL THE RAIN HAD STOPPED TO GO HOME.
Oct 24, 2019
BACKING OUT OF A PARKING SPOT IN A NON-REGULATED PRIVATELY OWNED PARKING AREA VISION IS IMPAIRED AND ANYONE MOVING IN ANY DIRECTION TOWARD YOU CANNOT BE SEEN OR NOTICED UNTIL IMPACT.
Jul 11, 2019
PASSENGER WIPER BLADE QUIT WORKING WHILE DRIVING DOWN THE ROAD DURING A BLIZZARD.
Jun 15, 2019
+ 26 more complaints for this component
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
26 complaints
WHILE BREAKING, USING THE BLINKER, TURNING, OR JUST DRIVING THE CAR WILL LOOSE POWER, SLOW THE CAR DOWN, THE RADIO LOOSES POWER, AND MY SERVICE STABLITKY TRACK, SERVICE POWER STEERING, ALONG WITH TRACTION CONTROL, ANTI-BREAKING LIGHTS, AND A FEW OTHER LIGHT WILL ALL COME BACK ON. IT WILL DO THIS RANDOMLY WHILE DRIVING, IT SEEMS TO DO IT MORE FREQUENTLY WHEN COMING TO A STOP OR ACCELERATING. I HAD THIS SERVICED BACK IN FEBRUARY OF 2017 AND THE DEALERSHIP TOLD ME I HAD ACID FROM MY BATTERY LEAKING INTO THE POSITIVE CABLE, SO I HAD ALL THE BATTERY AND BATTERY WIRES REPLACED. THIS TOOK CARE OF THE PROBLEM UNTIL A FEW WEEKS AGO. THIS IS HAPPENING MORE AND MORE OFTEN AND THE PROBLEM IS BECOMING WORSE. THIS IS A PERSISTENT PROBLEM WITH THE CHEVY CRUZES FROM THE RESEARCH I HAVE DONE AND CHEVY SEEMS TO BE DOING NOTHING ABOUT IT.
Sep 22, 2017
RADIO IS TURNING ON AND OFF. STABILITYTRAK CONTROL LIGHT COMES ON POWER STEERING GIVE OUT AND BRAKES
Dec 29, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE STABILITRAC WARNING LIGHT ILLUMINATED, THE POWER STEERING FAILED, AND THE INSTRUMENT PANEL AND RADIO LOST POWER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
May 12, 2016
ON SEVERAL OCCASIONS MY VEHICLE HAS LOST POWER STEERING SERVICE. I HAVE ALMOST CRASHED INTO A METRO RAIL AND INTO ANOTHER VEHICLE BECAUSE I AM UNABLE TO TURN MY WHEEL. ON ANOTHER OCCASION, I WAS ABOUT TO PARK AND THE CAR TURNED OFF ON ME; THE KEY WAS LOCKED INTO THE IGNITION AND I COULDN'T TURN IT, THE DOORS LOCKED AND NOTHING WORKED. I WAS STUCK INSIDE UNTIL AFTER ABOUT 5 MINUTES, THE CAR UNLOCKED EVERYTHING AND THE ECU TURNED BACK ON. I'VE HAD TO TAKE IT TO THE DEALERSHIP TWICE FOR THIS PROBLEM AND THEY HAVE TOLD ME IT'S COVERED UNDER A "SPECIAL SERVICE" BUT THESE INCIDENTS HAPPENED ALMOST A YEAR APART. I DO NOT BELIEVE THE CAR IS FIXED. ALSO, THE SERVICE STABILITRAK AND OTHER LIGHTS FLASH ON AND OFF AND SO DO MY RADIO.
Apr 08, 2016
RECALL 14311 BUT DEALER DOES NOT DO ANYTHING ABOUT IT,MY CAR HAVE DONE THIS FEW TIMES ALREADY BUT LAST COUPLE OF TIMES IT WAS REALLY SCARY BECAUSE I LOST TOTAL CONTROL OVER THE VEHICLE INCLUDING STEERING AND BRAKING THE CAR JUST SHOW A SING ON THE DASH AND RADIO GOES OF AS WELL AS THE REST OF THE VEHICLE ELECTRICAL PARTS, ALMOST CAUSING A CRASH DUE TO THIS ISSUE, I WAS DRIVING ABOUT 35MPH AND 40MPH WHEN THIS HAPPEN, ALSO I NOTICE THE IT HAPPENS WHEN I USE MY TURN SIGNALS AND WHEN I PRESS UP OR DOWN ON THE WINDOWS
Feb 13, 2016
+ 21 more complaints for this component
ENGINE AND ENGINE COOLING
25 complaints
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving approximately 70 MPH the vehicle started running rough and then stalled. The contact stated that the check engine warning light and the stabili-trak symbol were illuminated. The contact stated that an engine over heating warning had flashed. The contact pulled off the highway and attempted to restart the vehicle. The contact stated that after several attempts the vehicle failed to restart and was towed back to the residence. The contact stated that he had observed that the vehicle was leaking coolant, and that the vehicle had previously stalled prior to the failure on the highway; however, the contact was able to restart the vehicle. Additionally, the contact stated that the vehicle was also leaking oil. The contact had researched online and related the oil leak to NHTSA Campaign Number: 12V288000 (Engine and Engine Cooling). The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.
Feb 01, 2024
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving 65-70 MPH, the vehicle restarted inadvertently, and the check engine warning light illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that coolant was leaking. The vehicle was not repaired. The contact stated that the failure recurred while driving. The vehicle was taken to dealer, where it was diagnosed that the failure was related to NHTSA Campaign Number: 12V288000 (Engine and Engine cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the VIN was not included in the recall. No further assistance was provided. The failure mileage was 117,969.
Aug 03, 2023
The contact owns a 2012 Chevrolet Cruze. The contact took the vehicle to the local dealer for an oil change and was informed that the water pump needed to be replaced. The vehicle was not repaired. The contact stated that he took the vehicle back to the local dealer on May 3, 2023, for another oil change and was informed for a second time that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 41,000.
May 17, 2023
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the turbo and water pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was then taken to a local dealer, where it was diagnosed that the valve cover, engine coolant hose, and various unknown sensors needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was unknown.
Feb 09, 2023
The contact owns a 2013 Chevrolet Cruze. The contact stated that while her daughter was driving at an undisclosed speed, the engine overheating message was displayed. The contact's daughter pulled over, and the vehicle was towed to the residence. Upon inspection, the contact noticed that the hose was damaged, and antifreeze was leaking into the engine oil. The contact replaced the hose and added antifreeze; however, the failure recurred with the vehicle making hissing sounds. The contact related the failure to a blown head gasket. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Nov 16, 2022
+ 20 more complaints for this component
AIR BAGS
20 complaints
The "service airbag" alert comes up every time the vehicle is turned on. My mechanic told me that this may have been due to a faulty seat belt. This car has never been in a collision, is clean title, and otherwise is in good working conditions. The estimate for this repair was $950 parts and labor.
May 23, 2022
I just recently had an accident, a deer ran out and hit me and I was going 60 mph. Once we impacted the airbag sensor came on and said airbags deployed. Then the sensor went off but you could smell the powder of the airbags but the airbags did not deploy.
Sep 28, 2021
I HAVE HAD THIS PROBLEM FOR OVER TWO YEARS NOW AND ITS UNABLE TO BE DIAGNOSED. STILL OCCURS WITH A NEW BATTERY AND TERMINALS. ITS UNDER NO RECALLS OR FIXES. IT GENERATES ZERO CODES. 2012 CHEVY CRUZE TWO CHEVY CERTIFIED DEALERS LOOKED AT IT AND WERE LIKE, WE'LL HAVE TO REPLACE THE AIRBAG AND THAT MIGHT FIX THE PROBLEM. IT'LL COST ABOUT $900 AND THE MECHANICS CAN NOT PROMISE IT WILL FIX THE PROBLEM OR IF THE AIRBAG IS SAFE.
Nov 21, 2018
THE 'SERVICE AIRBAGS' MESSAGE SUDDENLY BEGAN APPEARING, DISAPPEARING, AND REAPPEARING. THE ISSUE APPEARS TO BE ASSOCIATED WITH THE CAR'S MOVEMENTS AND WHETHER THE CAR WAS PARKED OUTSIDE DURING A HOT DAY ' WHICH IS THE CASE FOR MOST WEEKDAYS. THE ISSUE SEEMS ODD CONSIDERING THE 2013-2014 CHEVROLET CRUZE MODELS HAVE A RECALL FOR A DEFECTIVE AIRBAG PART, BUT NOT THE 2012 MODEL. YET, WE SEEM TO BE HAVING THE VERY SAME ISSUE. IN ADDITION, I AM THE VEHICLE OWNER'S SON, AS THE OWNER HAS DIFFICULTY GOING THROUGH THESE STEPS ONLINE. AS SUCH, I AM CURRENTLY UNABLE TO UPLOAD A PICTURE.
Jun 12, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES TO THE NOSE THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED, BUT THE CONTACT DID NOT KNOW WHERE THE VEHICLE WAS TAKEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Nov 21, 2017
+ 15 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
16 complaints
Value covers leaking oil and I replace it 6 times and it keep leaking
May 13, 2023
OIL IS RUNNING FROM A CAST NUT THAT HOLDS AN ALTERNATOR BRACKET TO THE ENGINE BLOCK AND WITH THE CAR GOING DOWN THE ROAD AT HIGHWAY SPEEDS THERE' A STRONG POSSIBILITY THAT OIL COMING FROM THIS CAST NUT THAT CANT HOLD THE BRACKET STABLE IS LETTING THE PRESSURE OF THE OIL TO RUN OUT AND POSSIBLY COME IN CONTACT WITH THE INTERNAL WORKINGS OF THE ALTERNATOR AND SHORT IT OUT WITH THE POSSIBILITY OF A FIRE STARTING AND CAUSING OTHER PROBLEMS UNDER THE HOOD PLUS THE CHANCE OF DESTROYING THE ENGINE IF THE LEAK OF THE OIL PRESSURE PUSHES THAT END OF THE BRACKET OUT OF THE ENGINE BLOCK AND THE OIL WILL COME OUT LIKE WATER COMING OUT OF A WATER HOSE. WHAT IS HAPPENING NOW EVERY TIME I DRIVE THE CAR AND STOP IT LEAVES OIL ALL OVER DIFFERENT PARTS OF THE ENGINE COMPARTMENT AND THE OIL LEAVES A BIG PUDDLE ON MY GARAGE FLOOR AND I END UP HAVING TO CRAWL UNDER THE CAR TO CLEAN EXCESS OIL OFF THE ENGINE AND THE GARAGE FLOOR ON A REGULAR BASIS. YOU TUBE IS SHOWING THAT SEVERAL DIFFERENT PEOPLE HAVE THIS PROBLEM THE BRACKET IS PUSHING OUT DUE THE FACT THAT THE CAST NUT IS BREAKING DOWN DUE TO THE HEAT AND IN TURN OIL STARTS RUNNING ALL OVER THE TOP SIDE OF THE MOTOR AND INTO DIFFERENT AREAS OF THE ENGINE COMPARTMENT. IT MIGHT REALLY GIVE YOU A BETTER IDEAL OF THIS PROBLEM IF YOU LOOK ON YOU TUBE CONCERNING OIL LEAK PROBLEMS WITH THE CHEVROLET CRUZE 1.4L ENGINE STARTING IN 2012 AND IT STARTED ON APPROX. 10-15-2020 AND CONTINUES TO HAPPEN ACCORDING TO HOW FAR I DRIVE AND HOW LONG THE ENGINE IS AT OPERATING TEMPERATURE. IF I CAN HELP YOU TO HELP ME AND A LOT OF OTHER PEOPLE THAT ARE HAVING THIS PROBLEM . THANKS FOR YOUR TIME AND I HOPE THIS CAN BE TAKEN CARE FOR THE SAFETY ASPECT! THANKS AGAIN I REALLY APPRECIATE YOUR HELP.
Nov 02, 2020
I HAVE A 2012 CHEVY CRUZE 1.4 TURBO ENGINE THE ISSUE IS OVER HEATING .. THIS ISSUE IS REOCCURRING.. I WAS DRIVING FOR APPROXIMATELY 10 TO 20 MINUTES WHEN THE INDICATOR ON THE DASH READS THAT THE CAR IS TO HOT YO DRIVE AND WILL SHUT DOWN LEFT ME STRANDED ON THE ROAD SIDE. I TAKE IT TO CHEVY DEALER TO LEARN THERE HAS BEEN A THERMOSTAT PROBLEM I GET THE ISSUE REPAIRD IT RUNS OK FOR A WHILE THEN AGAIN SAME PROBLEM (OVER HEATED) ONE AGAIN. TAKE AGAIN TO CHEVY DEALER THEY TELL ME IT'S THE WATER PUMP. I HAVE THE WATER PUMP REPAIRED. ALL IS OK FOR A SHORT WHILE. AGAIN THE SAME ISSUE I CALL CHEVY DEALER AGAIN TO BRING MY CAR BACK FOR THE 4TH TIME. THEY SCHEDULE MY APPT. TO LOOK AT MY CAR ONE AGAIN AND ON MY WAY TO THE DEALER CAR OVER HEATS TURNS ITS SELF OFF AND WILL NOT START BACK AFTER COOLING DOWN. FINALLY I GET THE CAR TO THE DEAL TO LEARN THAT IT BLEW THE HEAD GASKET AND NOW BECAUSE IT' OVER HEADED SO MANY TIMES I NOW NEED AN ENGINE!!! THERE HAS BEEN EXTEND WARRANTY ON ALL OF THE COOLING PARTS OF THE ENGINE AND THIS ISSUE SHOULD ALSO BE COVERED HOWEVER THE DEALER WILL NOT FIX THE CAUSED PROBLEM FROM THE FAULTY PARTS !!!!!!
Dec 05, 2019
SOMETIMES WHEN I SLOW TO A STOP OR JUST DRIVING CAR SHUTS OFF WITHOUT WARNING. NO LIGHTS OR ANYTHING COME ON IN THE DASH SHOWING IT'S OFF. STARTS RIGHT BACK UP BUT VERY DANGEROUS COULD CAUSE AN ACCIDENT.
Oct 06, 2019
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE ABRUPTLY SHUT OFF AND THE START/STOP BUTTON LIGHT FLASHED. THE VEHICLE WAS RESTARTED AND DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE SHUT OFF VALVE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS DRIVEN TO AUTONATION CHEVROLET OF NORTH RICHLAND HILLS (7769 BLVD 26, NORTH RICHLAND HILLS, TX 76180), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Oct 04, 2019
+ 11 more complaints for this component
ELECTRONIC STABILITY CONTROL (ESC)
15 complaints
LESS THAN 30 DAYS I HAVE PURCHASE A CAR FROM GALLIMORE MOTORS STARTED HAVING ISSUES WITH THE TRANSMISSION SLIPPING REPORTED IT TO THE DEALER, WHO DID NOTHING. IT WAS LIKE OH WELL. THEN NOW THE STABILITRAK IS COMING ON, I HAVEN'T EVEN HAD THIS CAR FOR 30 DAYS UNTIL YESTERDAY.
Oct 19, 2020
WHILE DRIVING THE MUSIC WILL SHUT OFF AND THE DASHBOARD WHICH PROJECTS THE SPEED FLASHES ON AND OFF. MY HEADLIGHTS AND TURN SIGNALS ARE ALSO EFFECTED BY THE ISSUE AS WELL; AT ONE POINT WHILE DRIVING IT OCCURRED AND MY STEERING WHEEL LOCKED UP WHILE TRYIN G TO MAKE A TURN ON A CITY STREET.
May 17, 2019
I WAS LEAVING WORK, ONTO A BUSY STREET AND THE HEADLIGHTS FLICKERED, THE CHECK ENGINE ICON APPEARED ON THE DASH, ALONG WITH ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL & SERVICE STABILI TRAK. MY CAR SLOWED DOWN TO ABOUT 5 MILES AND I WAS ALMOST HIT. I REVERSED BACK INTO MY COMPANY'S LOT. SOMEONE SCANNED MY CAR AND THE CODE WAS FOR P2135. DOING RESEARCH, I FOUND IT WAS A PREVIOUS RECALL FOR THIS ISSUE BUT CAN'T FIND ANY NOW.
Jan 17, 2019
CAR RANDOMLY DISPLAYING SERVICE STABILITRAX AND DASHBOARD LIGHTS FLASH RADIO TURNS ON AND OFF. SEEMS TO HAPPEN MORE AT STOPS BUT SOMETIMES WHEN MOVING ALSO. STARTED WITH RADIO TURNING ON AND OFF ONLY BUT NOW INCLUDES THE OTHER ALSO. THIS HAS BEEN AN ISSUE FOR ABOUT A MONTH.
Jan 23, 2018
ENGINE LOSS OF POWER AND STABILITY AND TRACTION CONTROL. THE VEHICLE WAS MOVING AND LOST POWER AND WOULD NOT GO ABOVE 5MPH CAUSING A SAFETY ISSUE ON HIGHWAY.
Dec 29, 2017
+ 10 more complaints for this component
POWER TRAIN,ENGINE
13 complaints
OUR CHEVY CRUZE HAD STARTED SHIFTING STRANGE WHILE DRIVING, LOSING POWER AND IT WOULD START TO IDLE ROUGH, AND JUST SHUT OFF, A DAY LATER THE ENGINE LIGHT CAME ON AND WE RAN A CODE SCANNER ON IT TO FIND OUT WHAT WAS WRONG. 7 ERROR CODES CAME UP AND IT ALL LED TO A FAILED PCV VALVE. TWO DAYS LATER IT WAS IN THE SHOP AND WE ARE NOW FACED WITH A MAJOR REPAIR COST.
Aug 19, 2019
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE VEHICLE UNINTENTIONALLY DECELERATED. WHEN THE FAILURE OCCURRED, THE VEHICLE TOOK TIME TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, WHILE THE VEHICLE WAS AT A STOP LIGHT, IT VIOLENTLY VIBRATED AND STALLED, BUT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF LANSING (2801 E MICHIGAN AVE, LANSING, MI 48912, (517) 507-4948) WHERE THE CONTACT WAS INFORMED THAT THE TURBO IN THE ENGINE NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE PART WAS PREVIOUSLY REPAIRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
May 17, 2019
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE JERKED AND SHUDDERED, AND THE TRANSMISSION SHIFTING WAS AFFECTED. THE CONTACT PROVIDED THE DEALER (TURNER CHEVROLET, 1251 PAXTON ST, HARRISBURG, PA 17104, (866) 629-7151) WITH ENGINE CODES: P015B (O2 SENSOR DELAYED RESPONSE FOR OXYGEN SENSOR) AND PO171 (BANK 1 SYSTEM 2 LEAN). THE DEALER WAS SUPPOSED TO CALL THE CONTACT BACK TO EXPLAIN THE CODES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 96,600.
Feb 22, 2019
PURCHASED MY 2012 CHEVY CRUZE MARCH OF 2016. JULY 2016 THE CAR WILL CONTINUE TO RUN AFTER THE KEY WAS OUT IGNITION I TOOK IT TO NAPERVILLE CHEVY THEY CHANGED THERMOSTAT. OCTOBER 2016 THE CAR WOULD RUN ON HIGHWAY OR STREET ALL OF A SUDDEN SERVICE TRACTION LIGHT COMES ON THE CAR ONLY GO TO 20MPH SUDDENLY THEN IT WILL TURN OFF. TOOK IT TO CHEVY AGAIN THEY SAID TRANS MODULE THEY FIXED IT MARCH 2017 IT HAPPENED AGAIN THEY DIDN'T KNOW THE PROBLEM BECAUSE NO ENGINE LIGHT ON IT HAPPENED EVERY 4 MONTHS OCTOBER 2018 TRANS LINE LEAKING WITH THE SAME SIGN NO FASTER THAN 20MPH JERKING THEY FIXED LINES JANUARY 2019 CAR JERKING AGAIN CAR GOES 20 MPH BUT THE CAR WILL STOP AT STOP SIGN AND WILL I ACCELERATE TO GO THE CAR WON'T MOVE AT ALL I HAVE TO TURN IT OFF TO DRIVE AGAIN
Feb 14, 2019
I HAVE A 2012 CHEVY CRUZE LT, IT DOESN'T EVEN HAVE 75K AND I'VE ONLY HAD IT FOR 2 YEARS. DRIVING THROUGH NORTH LITTLE ROCK ON THE INTERSTATE MY TEMPERATURE GAGE SHOT FROM COOL TO RED, MY CAR DINGED AND POSTED A MESSAGE A/C OFF DUE TO HIGH ENGINE TEMPS. MY A/C WAS NOT ON, AS I WAS PULLING OVER ANOTHER MESSAGE DINGED AND MY ENGINE POWER WAS REDUCED. I LET THE CAR IDLE AS THE NEXT MESSAGE INSTRUCTED ME TO DO, THE TEMP WOULD NOT GO DOWN. I TURNED THE CAR OFF AND CALLED FOR A RIDE. THANKFULLY A NLR POLICE OFFICER SAT WITH ME UNTIL MY BOYFRIEND CAME AS I WAS BROKE DOWN ON A BAD SIDE OF TOWN. THAT BEING SAID, WE HAD THE CAR TOWED TO OUR ASE INDEPENDENT MECHANIC TO HAVE IT DIAGNOSED AS WE THOUGHT IT WAS JUST THE THERMOSTAT STICKING. NOPE! BLOWN HEAD GASKET! ALL BECAUSE OF A FAULTY WATER INLET. IT IS A KNOWN PROBLEM ALL ACROSS THE FORUMS. MY MECHANIC HAD REPLACED NUMEROUS INLETS ON THESE CARS AND CHEVY HAD YET TO DO A RECALL. I CONTACTED GM AND FILED A COMPLAINT. THEY ARE ONLY REPLACING FAULTY WATER PUMPS, EVEN THOUGH THE WATER PUMP REPLACEMENT PARTS INCLUDE THE WATER INLET. I WAS TOLD I HAD TO HAVE IT DIAGNOSED BY THEIR DEALERSHIP AND AFTER MUCH BACK AND FORTH FINALLY GOT THE DIAGNOSTIC FEE WAIVED. I RECEIVED A CALL TODAY FROM THE DEALER INFORMING ME THAT I HAVE A CRACKED HEAD, WARPED GASKET, AND NEED TO REPLACE THE ENGINE. THIS IS ALL DUE TO A DEFECT THE MANUFACTURER KNOWS ABOUT. TO TOO IT OFF THE POWER TRAIN WARRANTY EXPIRED IN MARCH AND MY EXTENDED WARRANTY EXPIRED 5K MILES AGO. CHEVY WANTS ME TO PAY OUT OF POCKET TO REPLACE ALL THE DAMAGE THAT OCCURRED FROM THEIR DEFECT. I AM CONTACTING THE BBB, MY ATTORNEY GENERAL, AND ANY NEWS OUTLET I CAN TO GET THIS ISSUE BROUGHT TO LIGHT. WITH A VEHICLE JUST OVER 5 YEARS OLD AND NOT EVEN 100,000 MILES ON IT TO HAVE TO REPLACE AN ENGINE IS LUDICROUS.
Oct 26, 2017
+ 8 more complaints for this component
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
13 complaints
MY VEHICLE WILL SAY THE DRIVERS DOOR IS OPEN WHEN IT IS NOT, IT WILL SHUT OFF AND ON. THE ALARM SYSTEM GOES OFF WHEN EVER IT FEELS LIKE IT EVEN DRIVING DOWN THE ROAD. THERE IS NOTHING TO DO WHEN IT DOES THIS YOU JUST HAVE TO LET IT GO OFF UNTIL IT STOPS. THE SPEED GAUGE CHANGES FROM WHAT THE NON DIGITAL ONE SAYS. AND THE ENGINE LIGHT SHUTS OFF AND ON WHEN YOU HIT A BUMP.
Apr 01, 2019
IT HAS BEEN A KNOWN ISSUE ALL OVER THE INTERNET THAT THE 2012 CRUISE HAS HAD A PROBLEM WITH ITS ELECTRICAL SYSTEM. ALONG WITH MYSELF MANY OTHERS HAVE NOTED THAT WHILE DRIVING THE CARS ELECTRICAL SYSTEM GOES OUT DISABLING THE POWER STEERING, RADIO, GAS, ANYTHING TIED IN WITH THE ELECTRICAL SYSTEM. THIS HAS CAUSED MANY ACCIDENTS AND HAS NEARLY CAUSED MY SIGNIFICANT OTHER AND MYSELF ON 3 SEPARATE OCCASIONS TO NEARLY RUN INTO A POLE OR DITCH. THIS IS A SAFETY HAZARD NOT ONLY TO THE DRIVER OF THE VEHICLE BUT TO OTHER VEHICLES OR PEDESTRIANS.
May 31, 2018
WHILE DRIVING THE RADIO AND OTHER INTERIOR LIGHTS STARTED FLASHING ON AND OFF. NOW ALONG WITH THAT THE CHECK ENGINE LIGHT IS ON, THE SERVICE STABILTRAC IS ON AND IT WILL LOOSE STEERING ASSIST AT TIMES. TODAY IT STARTED DYING WHEN TAKING OFF AND AT INTERSECTIONS.I HAVE SPOKEN TO A FEW DIFFRENT TECHS AND A COUPLE DIFFRENT SHOPS ON THIS MATTER AND NOBODY HAS ANY ANSWERS AS TO WHAT IT IS THEY ALL HAVE SAID THAT THEY HAVE SEVERAL DOING THE SAME THING AND CAN NOT FIGURE THEM OUT.
Mar 14, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE VEHICLE STALLED AND WOULD NOT RESTART UNTIL FIVE MINUTES LATER. ON ANOTHER OCCASION, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THAT THERE WERE NO OPEN RECALLS. THE CONTACT WOULD HAVE TO PAY FOR THE DIAGNOSTIC AND REPAIR COSTS. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
May 04, 2017
WHILE DRIVING, RADIO DISPLAY AND SPEAKERS TURN ON AND OFF. STARTED JUNE 2016 AND HAS PROGRESSIVELY GOTTEN WORSE. SEEMS TO HAPPEN WHEN TURNING THE VEHICLE AND OR PRESSING THE BRAKES. STABILITRACK/TRACTION CONTROL ERROR MESSAGE APPEARS ON DASH. ALL ABS RELATED ICONS FLASH. SOMETIMES IT HAPPENS ONCE. SOMETIMES IT'S REPETITIVE UNTIL I TURN THE CAR OFF AND THEN TURN IT BACK ON. DOESN'T MATTER HOW FAST I'M GOING AND THE LONGER THE TRIP, THE MORE FREQUENT IT IS. BASED ON WHAT I'VE LEARNED ABOUT THIS, IT SHOULD BE COVERED BY SPECIAL COVERAGE 14311B BUT MY DEALERSHIP GIVES ME THE RUN AROUND AND ASKS SILLY QUESTIONS ABOUT IF MY BATTERY IS IN GOOD CONDITION AND IF I THINK I NEED A NEW ALTERNATOR. IF IT WAS THE BATTERY, THE RADIO/SPEAKERS WOULDN'T BE THE ONLY ITEM(S) THAT TURNED OFF. FROM WHAT I'M LEARNING, THIS PROBLEM GETS WORSE AND POWER STEERING OR FULL VEHICLE FUNCTION IS DIMINISHED OR GOES OFF COMPLETELY. NOT SURE WHAT MORE NEEDS TO HAPPEN TO CHEVY CUSTOMERS FOR CHEVY TO MAKE THIS A RECALL.
Aug 30, 2016
+ 8 more complaints for this component
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
11 complaints
I am wondering when GM is gonna admit fault on these Chevy Cruzes? My mechanic father owns one. He's had to replace Valve cover gasket on his 3x. Mine at least 4-5x now. One bad oil change at a dealership almost cost me my engine at Sunfair Chevrolet. They left 2 rings on the oil fuel filter causing it to leak all over my engine compartment which left me roadside the next day after driving it 2 hours the night before back in Aug 2016. So they gave us 10K miles over this incident in case my engine blew. It ran a bit hotter than it did before this incident. I also noticed a burning smell. Enclosed in the scanned documents you will find a letter from Chevrolet discussing a "engine light" coming on and engine coolant leak from the water pump reservoir leading to a drip of coolant onto the engine or onto the ground. Overtime, the loss of coolant will reduce cooling performance and eventually could lead to engine overheating. Well, that isn't the only issue. Look at my scanned documents to see how many times the valve cover has been the issue. Always the engine light coming on and pull codes. A mechanic friend, replaced the valve cover gasket for me before it became a recall to save me$. Engine light came on again in 1 year. The PCV valve was built into the valve cove creating a chronic problem. Leads to a loss of turbo power. The last time manifold had to be repaired, they lifted the valve cover to get to it; leaked oil one day after my husband just replaced it. We assumed that was the issue (again), so instead of taking it in, he replaced the seal before taking it in. Someone please help us. Last fix was Aug. 2023, one day after it was in the shop. over $1200 in repairs I called GM, they told me to take it into the dealership. They focused on an oil leak from oil feed line. 4 days in still wasn't repaired. 1-20-14 I think was first incident of a valve cover issue. This is only 2 years after the car was "NEW". 137K miles on it now. Faithful with oil changes.
Mar 19, 2023
Please attache the scans attached to this email to incident/complaint # 11512592. I needed more room to upload my history with this car and the issues with it.
Mar 19, 2023
Please print off the scanned documents and add them to the complaint form # 11512592. I needed more room to upload 4 more jpeg files to show the history of the problem with the valve cover and PCV valve attached to it. Thank you.
Mar 19, 2023
The cars turbo system fails. This causes a loss of power when accelerating. Pulling out into traffic or merging onto the freeway are all unsafe now as the car suddenly doesn't accelerate. This can cause crashes. I have pulled out and assumed I was at a very safe distance only to have the car not pick up as it usually does. I feel very unsafe.
Sep 15, 2022
I have filed a complaint 2 other times on my car from the power train to the electrical and now my radiator. Because of the date of my car, which is one week off, my car doesn't fall under all the recalls that have been made. Everything wrong with my car is a recall including the head gasket! I have paid to fix my car out of pocket every time and now the repair isn't worth fixing because i never know whats going to happen next! Just like every other government agency NHTSA is controlled by the big corporations while the little guy gets screwed over! Times are hard as is now throw in this plandemic and car problems life becomes unmanageable at times.
Aug 06, 2021
+ 6 more complaints for this component
VEHICLE SPEED CONTROL
8 complaints
I WAS DRIVING AND THE REDUCED ENGINE POWER, SERVICE STABILI TRACK, CHECK ENGINE WARNINGS CAME ON. MY CAR WOULD ONLY ACCELERATE TO 5MPH. LUCKILY I WASN'T ON THE FREEWAY, WAS ONLY GOING 20 MPH AND ALMOST HOME. VERY DANGEROUS. I PUT AN END CODE READER ON IT AND IT'S A P2135 CODE, THROTTLE POSITIONING SENSOR. I HAVE BEEN READING CHEVY CRUZE FORUMS AS WELL AS IN CHEVY FORUMS IN THE PAST WEEK, A MINIMUM OF 1000 PEOPLE THAT I CAN SEE HAVE HAD THIS ISSUE. MANY HAVE BEEN IN ACCIDENTS BECAUSE OF THIS. ITS OCCURED IN MAINLY CHEVY CRUZE BUT ALSO IMPALAS, GMC VEHICLES. I TOOK IT TO THE DEALER AND I NEED A NEW THROTTLE BODY, THERE IS NO SPECIAL COVERAGE ALTHOUGH ITS OCCURED IN THOUSANDS OF VEHICLES IF NOT 10S OF THOUSANDS! IT'S DANGEROUS! THERE IS A SPECIAL COVERAGE FOR PEDAL ACCELERATOR FRACTURE BUT THEY SAY MINE IS FINE AND NOT RELATED TO THROTTLE BODY. THIS NEEDS TO BE ADDRESSED WITH CHEVY AND IT SHOULD BE RECALLED OR HAVE SPECIAL COVERAGE. HERE IS A READOUT FROM THE MECHANIC.
Jan 28, 2020
I WAS DRIVING IN SUBDIVISION AT 20MPH AND VEHICLE WENT INTO LIMP MODE. IT HAD A MESSAGE SAYING ENGINE POWER REDUCED, SERVICE STABILITY TRACK AND CHECK ENGINE LIGHT WAS ON. IT WOULD NOT ACCELERATE MORE THAN 5MPH. THIS IS VERY DANGEROUS! LUCKILY I WAS NOT GOING 70 ON THE FREEWAY. I'VE BEEN READING ON CHEVY FORUMS AND GM FORUMS OF THIS HAPPENING TO THOUSANDS OF PEOPLE. MANY GOT IN ACCIDENTS BECAUSE OF REDUCED ACCELERATION TO 3 OR 5 MPH. I TOOK IT TO THE DEALER IT HAS A P2135 CODE AND IS DIE TO A BAD THROTTLE BODY AND THROTTLE POSITIONING SENSOR. THE CHEVY MANUFACTURER IS NOT WILLING TO DO ANYTHING ABOUT IT ALTHOUGH IT'S A KNOWN ISSUE TO CHEVY AND GMC CARS FROM MANY YEARS OF VEHICLES, FROM WHAT I'VE READ 2009 TO CURRENT YEAR. MINE IS A 2012 CHEVY CRUZE LT. THERE IS A SPECIAL COVERAGE OF PEDAL ACCELERATOR FRACTURE BUT THE DEALER SAID IT'S NOT RELATED TO MY ISSUE, I HAVE A HARD TIME BELIEVING THIS. HERE IS A NOTE OF WHAT THE DEALER LOOKED AT AND DIAGNOSED.
Jan 28, 2020
"TRANSMISSION DEFECT" A YEAR AGO I BROUGHT MY 2012 CHEVY, CRUZE TO BE INSPECTED FOR STALLING PROBLEMS (HESITATES) WHEN INCREASE IN SPEED AND JERKS ESPECIALLY DRIVING UP A HILL. I HAD TO PAY OUT OF POCKET FOR A DIAGNOSTIC TO INDICATE WHY IT WAS HESITATING WHEN DRIVING. MECHANIC COULD NOT FIND CODE INDICATING ANY PROBLEM WITH THE TRANS. TODAY, I'M WITHOUT MY VEHICLE FOR MORE THAN A WEEK BECAUSE MY TRANSMISSION WENT OUT IN THE MIDDLE OF THE ROAD AS I WAS DRIVING. GENERAL MOTORS IS ONLY WILLING TO PAY A THIRD OF THE COST TO GET IT REPAIRED. I WANT RESTITUTION.I SHOULD NOT HAVE TO PAY FOR SOMETHING I WARNED THEM ABOUT A YEAR AGO WHEN I STILL HAD A WARRANTY AT THE TIME. IF A MECHANIC DOESN'T SEE A CODE READING, IT DOES NOT JUSTIFY CHARGING THE CUSTOMER AFTER THE COMPLAINT WAS REPORTED. I HAVE RECEIPTS SHOWING PROOF OF DOCUMENTATION INDICATING WHAT I WAS BRINGING IT A YEAR AGO. I BELIEVE THEY SHOULD TAKE INTO CONSIDERATION THE CUSTOMER'S COMPLAINT, REGARDLESS CODES NOT READING.
Dec 15, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE ENGINE REVVED BUT THE VEHICLE FAILED TO MOVE FORWARD. THE ROADSIDE ASSISTANCE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,474.
Sep 29, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE THE VEHICLE WAS IDLING AT A COMPLETE STOP AND UPON PULLING INTO THE DRIVEWAY, THE CONTACT APPLIED THE ACCELERATOR PEDAL, BUT IT SUDDENLY FRACTURED. THE FAILURE CAUSED THE CONTACT TO SLIGHTLY BUMP INTO THE REAR OF THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT ATTEMPTED TO REVERSE THE VEHICLE, BUT THE ACCELERATOR PEDAL WAS COMPLETELY FRACTURED. THE INSURANCE COMPANY TOWED THE VEHICLE TO THE DEALER AND WERE AWAITING INSTRUCTIONS FROM THE MANUFACTURER TO REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Sep 15, 2015
+ 3 more complaints for this component
VISIBILITY
7 complaints
The contact owns a 2012 Chevrolet Cruze. The contact stated that the windshield defroster would not operate as needed without warning. The vehicle had yet to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Dec 10, 2021
GM HAS A DEFECTIVE DRIVERS SIDE WINDSHIELD WIPER SYSTEM THAT FAILED/STOPPED WORKING WHILE I WAS DRIVING ON THE HIGHWAY IN THE POURING RAIN. THIS SITUATION CAN AND WILL KILL SOMEBODY. THANKFULLY I WAS ABLE TO PULL OVER AND HAD TOOLS TO REMOVE THE DRIVERS SIDE WINDSHIELD WIPER AND PLASTIC WIPER MOTOR COVER TO RE-ATTACH THE WINDSHIELD WIPER LINKAGE. OTHERWISE I WOULD HAVE HAD TO CALL ROADSIDE ASST. BELOW THE PLASTIC WINDSHIELD WIPER COVER, THERE IS THE WINDSHIELD WIPER MOTOR AND LINKAGE. THERE IS A 6 INCH ARM THAT COMES OFF THE WIPER MOTOR WITH AN UPSIDE DOWN BOWL. THE HALF BOWL ATTACHES TO A 3 INCH ARM WITH A HALF A BALL AT THE END OF IT THAT FACES UPWARDS. THE HALF BALL THEN IS ATTACHED BELOW THE BOLT/NUT THAT HOLDS YOUR WINDSHIELD WIPER ON THE CAR. GM SAYS IT IS NOT COVERED UNDER WARRANTY. SO DOES CHEVY DEALERSHIP. CUP AND BALL ATTACHMENT SYSTEM IN THE WIPER MOTOR LINKAGE WITH NO CLIP TO STOP IT FROM POPPING OFF. GM QUESTION REFERENCE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 04, 2014
THE HEATER BLOWS AIR AT 215 DEGREES CAUSING THE HEATER VENTS TO BECOME VERY HOT, AND UNTOUCHABLE. THE OWNER IS UNABLE TO USE THE HEATER FULLY BECAUSE IT IS LIKE BEING IN A SAUNA. GM KNOWS ABOUT THE PROBLEM, BUT HAS NO RESOLUTION BECAUSE THE ISSUE IS A DESIGN ISSUE. THE OWNER IS PROCEEDING WITH THE LEMON LAW. *TR
Mar 05, 2013
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE INSIDE OF THE VEHICLE SMELLED LIKE BURNING PLASTIC AND THE WINDOWS ON THE VEHICLE FOGGED UP. THE CONTACT TOOK THE VEHICLE TO THE DEALER THREE TIMES BEFORE THEY WERE ABLE TO DETERMINE THAT THE HEATING CORE CAUSED THE FOG. THE HEATING COIL WAS REPLACED BUT THE CONTACT STATED THAT THE VEHICLE THEN SMELLED OF BURNING COOLANT AND PLASTIC. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 25,900.
Feb 12, 2013
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE LTZ. THE CONTACT STATED THE REAR VIEW MIRROR WAS AUTOMATIC DIMMING LIGHT AND IT DOESN'T FUNCTION AS IT SHOULD. WHEN SOMEONE IS DRIVING BEHIND HIM WITH THEIR HEADLIGHTS ON IT CAUSED A GLARE IN THE MIRROR WHICH OBSCURED HIS VISION. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HIM THAT THEY WOULD REPLACE THE MIRROR WITH ONE THAT HAD TINT IN IT. AFTER HAVING THE REAR VIEW MIRROR REPLACED, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150. UPDATED 03/05/12*LJ UPDATED 03/07/12
Jan 27, 2012
+ 2 more complaints for this component
UNKNOWN OR OTHER,ENGINE
7 complaints
The vehicle will start to smoke, filling the cab with smoke with a strong smell of antifreeze causing occupants to become sick to the stomach and dizzy. This will occur unrelated to speed and operating temperature, and has happened multiple times.
Oct 30, 2021
CHECK ENGINE LIGHT CAME ON THROWING 4 CODES. TOOK IT TO THE DEALERSHIP CAN'T DETERMINE THE PROBLEM WITH VEHICLE. DEALERSHIP DID CONTACT US TO INFORM US THE WATER PUMP IS LEAKING BAD. CHARGE TO FIX 835.00. I HAVE SEEN SEVERAL RECALLS REGARDING WATERPUMPS HOWEVER MY VIN DOES NOT SHOW A RECALL.
Aug 22, 2020
PROBLEMS WITH CRACKED ANTIFREEZE AND WATER LEAKS.
Jul 21, 2020
MY ENGINE IS LEAKING OIL AND MY TRANSMISSION IS SLIPPING. AFTER I FILLED UP THE GAS TANK ONE DAY THE CAR JERKED AND THE ENGINE LIGHT NEVER WENT OFF. I'M NOT SURE WHY THERE ISN'T A RECALL ON IT WHEN APPARENTLY THESE CARS ARE NOTORIOUS FOR THESE ISSUES. JACK MAXTON TOLD ME SOME GEAR BROKE INSIDE MY TRANSMISSION. *TR
Jun 17, 2020
MY CAR STARTED JERKING, FAN RUNNING CONSTANT, AND OVER HEATING. I HAVE BROUGHT IT TO THE SAME DEALERSHIP DAVE GILL CHEVROLET FOR SERVICE 5 TIMES AND EVERY TIME THEY FIX AN ISSUE COMES BACK AND THE ENGINE LIGHT COMES ON AND I HAVE TO BRING IT BACK.
Mar 04, 2020
+ 2 more complaints for this component
VEHICLE SPEED CONTROL,ENGINE
6 complaints
Check engine light, traction control light, tire pressure light came on. Message on dash reported reduced engine power, service stabilitrak, and car slowed to 16 no more than 20mph and would not go any higher.
Jan 18, 2024
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE CONSUMED OIL. THE VEHICLE WAS TAKEN TO CHUCK HUTTON CHEVROLET (LOCATED AT 2471 MT MORIAH RD, MEMPHIS, TN 38115, (901) 318-3703) WHERE IT WAS DIAGNOSED THAT THE TURBO HEAD FAILED INTERNALLY AND WAS PUSHING EXHAUST FUEL INTO THE ENGINE CRANKCASE. THE DEALER STATED THAT THE TURBO HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Jul 02, 2019
DROVE MY CAR ABOUT 70 MILES ON THE INTERSTATE ONCE I GOT INTO TOWN AND STOPPED AT A RED LIGHT THE CAR BEGAN TO SPUTTER, WHEN I ACCELERATED THE CAR WAS HESITANT. MAJOR SAFETY CONCERN, I COULD HAVE BEEN REAR ENDED. ALSO, WHEN MAKING A LEFT HAND TURN ONTO A BUSY STATE ROUTE THE CAR WOULD NOT ACCELERATE IT WAS VERY HESITANT MAKING THE TURN TO A POINT I THOUGHT THE CAR WAS GOING TO STALL, IN FRONT OF ONCOMING TRAFFIC. THE CAR IS AT THE DEALER TODAY GETTING THE COOLANT RECALL COMPLETED AND IT WILL BE COMPUTER CHECKED FOR THE ENGINE LIGHT. FROM WHAT I WAS TOLD BY ANOTHER MECHANIC, THE CAR IS LOOSING VACUUM PRESSURE AND THE VALVES OR VALVE COVER IS LEAKING. *TR
Mar 17, 2015
FOR THE PAST SEVERAL MONTHS SINCE JUNE 2014, I HAVE BEEN EXPERIENCING THE VEHICLE ACCELERATION PERFORMANCE DECREASE. ONCE AT A STOP OR STOP LIGHT, IT TAKES THE VEHICLE BETWEEN 10 TO 40 SECONDS TO FULLY PICK UP SPEED UPON PRESSING ON THE ACCELERATION. TODAY (02/14/2015) THE VEHICLE STOPPED WITH ENGINE LIGHT ON WHILE I WAS TRYING TO MOVE FROM A STOP SIGN. THIS WAS SCARY. I IMAGINED THIS WOUND HAVE BEEN TERRIBLE IF I WAS IN THE MIDST OF FAST MOVING VEHICLES. I WENT ONLINE TO CHECK IF THERE WAS A TREND IN THE CHEVY CRUZE ACCELERATION AND RANDOM ENGINE SHUT DOWN; SADLY I CAME ACROSS SEVERAL COMPLAINTS FROM THE FOLLOWING LINK: HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/CRUZE/2012/ENGINE/ENGINE.SHTML THIS IS A SERIOUS ISSUE, AND I URGE THE FEDERAL GOVERNMENT TO INVESTIGATE THESE COMPLAINTS AND NOTIFY GM TO TAKE IMMEDIATE ACTION UPON COMPLETION OF THE FED INVESTIGATION. IT IS SAD THAT WE CANNOT EVEN RELY ON HOME MADE PRODUCTS. *TR
Feb 14, 2015
I BOUGHT MY 2012 CHEVY CRUZE IN SEPTEMBER 2014. SINCE I HAVE HAD IT, WHEN DRIVING ANY WHERE, WHEN I PRESS THE GAS PEDAL TO DRIVE, THE CAR SOUNDS LIKE IT REARS UP TO LOUD. I HAVE TO TAKE MY FOOT OFF THE GAS, THEN PRESS GENTLY AND DRIVE SLOW, INORDER FOR THE CAR TO NOT MAKE THAT SOUND. MY CAR IS NOT A STRAIGHT DRIVE, IT IS AUTOMATIC, THEREFORE IT SHOULD NOT BE MAKING THAT SOUND AS IF IT'S IN THE WRONG GEAR. IS THIS GOING TO BE A VERY BAD PROBLEM DOWN THE ROAD? *TR
Nov 15, 2014
+ 1 more complaint for this component
SERVICE BRAKES, HYDRAULIC
6 complaints
The contact owns a 2012 Chevrolet Cruze. The contact initially received notification of NHTSA Campaign Number: 13V360000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer and repaired. After the vehicle was repaired, the contact stated that upon a cold start, extra brake pedal force was needed to stop the vehicle. Over time, the failure worsened as the contact was forced to use the parking brake to stop the vehicle. Two unknown dealers were notified of the failure and informed her that there was no defect with the vehicle. The vehicle was then taken to an independent mechanic who informed her that the vacuum pump was defective. The contact was also informed that the vehicle was still under warranty; however, the dealer informed her that the warranty was closed. The manufacturer was notified of the failure and she was provided the same information as the dealer. The vehicle was not repaired. The failure mileage was unknown.
Oct 04, 2022
The contact's sister-in-law owns a 2012 Chevrolet Cruze. The contact stated that while his sister-in-law was driving at an undisclosed speed, the brake pedal was depressed however, the vehicle was still moving forward. The failure nearly caused a collision. The vehicle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 13V360000 (Service Brakes, Hydraulic). The parts for the brake assist needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was 133,000.
Dec 16, 2021
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving approximately 10 mph, while depressing the brake pedal, the vehicle failed to stop. The contact had to pump the brake pedal several times before the vehicle stopped. The contact stated no warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V360000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000.
Aug 12, 2021
The contact owns a 2012 Chevrolet Cruze. The contact stated while reversing the vehicle, extra effort was needed to stop the vehicle. The contact stated that there was no warning light illuminated. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 13V360000 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 110,250.
Jul 16, 2021
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CONTINUED TO MOVE FORWARD. THE EMERGENCY BRAKE ALSO FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE MOTOR SWITCH AND POWER BRAKE VACUUM SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED A LOCAL DEALER (ROGER DEAN CHEVROLET, 101 SW PINE ISLAND RD, CAPE CORAL, FL 33991, (239) 574-3326) AND WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC) IN 2014 AT 9,000 MILES. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 42,300.
Jun 18, 2018
+ 1 more complaint for this component
ENGINE,FUEL/PROPULSION SYSTEM
6 complaints
I had no heat for a long time, as well as the engine light constantly being on and never knowing why. There was a lag to accelerate. Also it would suddenly overheat and say turn off ac due to overheating, as well as suddenly fluctuate to cold and back to normal. I change the throttle body inlet heater hose to see if that would get it working. It did for a day. Then all over a sudden the same issues started happening. From what I can tell it is an extremely common issue that has not been address yet or had a recall yet....the thermostat. That is the only thing it could be at this point. I am going to try and bleed out the coolant for air again. But other than that it is the thermostat, it is the only thing that covers every symptom and it is an extremely, well documented problem with these types of cars.
Sep 03, 2021
REPLACED PCV VALVE ASSEMBLY TWICE AND STILL LEAKS OIL FROM COVER AND CAP. RUNS ROUGH ESPECIALLY WHEN IDLING, BAD GAS MILEAGE.
Nov 30, 2020
THE VEHICLE WILL BE DRIPPING ENGINE COOLANTS. HOSES WILL MALFUNCTION, CAUSING MULTIPLE REPLACEMENT.
Jun 10, 2019
BROUGHT MY CAR IN FOR WHAT LOOKED LIKE INTAKE SEALS AND FOUND OUT THAT THE INTAKE MANIFOLD MANIFOLD IS CRACKED. I CALLED MANY OTHER AUTO REPAIR PLACES AND FOUND THAT THIS IS A MASSIVE PROBLEM AND CAN ONLY BE GOTTEN FROM THE DEALER AND I WILL BE GETTING ONE OF THE LAST IN THIS AREA AT THE COST OF $450.00 PLUS TIME. THE CAR STARTED RUNNING RUFF AND HAS 9 DIFFERENT CODES ALL RELATING TO A LEAN CONDITION.
Jul 20, 2016
MY ENGINE LIGHT IS ON. I PUT GAS IN MY VEHICLE AND WHEN I TURN THE KEY TO START IT, IT HESITATES TO START THEN WHEN PULLING OFF IT BEGINS TO JERK.... WHEN AT LIGHTS IT SOMETIMES HESITATES TO TAKE OFF.
Jun 20, 2016
+ 1 more complaint for this component
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
6 complaints
WHILE DRIVING MY 2012 CHEVY CRUZE, MY RADIO WILL SHUT OFF RANDOMLY FOR ABOUT 10 SECONDS, AND WHEN IT DOES, I LOSE COMPLETE CONTROL OF THE STEERING. IT IS LIKE THE CAR SHUTS OFF BUT WHEN THE RADIO TURNS BACK ON, THEN THE CAR WILL RESTORE POWER. VERY DANGEROUS AND SCARY!!! AND YET, THERE IS STILL NO RECALL FOR MY SPECIFIC VIN. ALSO, FOR TWO MORNINGS IN A ROW, I HAVE NOTICED A SMELL AND SOME SMOKE COMING FROM THE ENGINE. IT WILL ONLY DO IT FOR ABOUT 5 MINUTES AND THE CAR WILL NOT OVERHEAT. I SWEAR IT IS ONE THING AFTER ANOTHER WITH THIS CAR.
Jul 16, 2019
DANGEROUS TO DRIVE THIS CAR 2012 CHEVY CRUZ. MY CC 12 DECIDED TO JERK, SHAKE, ALL PANELS STARTING FLASHING, SHAKE, MAKE NOISE AND INCREASE SPEED AND THEN SUDDENLY BRAKES KICK IN AND IT STOPPED IN THE MIDDLE LANE OF I95. BECUS POWERTRAN IS OVER BY 1 YEAR, CHEVROLET WONT DO ANYTHING ABOUT IT. THEY SAID TO TAKE TO OFFICIAL CHEVY DEALERSHIP. WHICH NOW INCURRED A COST OF 370 WITH DISCOUNT. THEIR REP TOLD ME A EACH TIME I CALL THA THE POWERTRAIN IS OVER HOWEVER CONSIDERING THE TROUBLE WITH THE VEHICLE, YOU ARE ON THE PERIMETERS OF THIS. WE GET THE DIAGNOSTICS AND WORK WITH YOU POSSIBLE PICKING UP SOME IF NOT ALL OF THE COST. NO SUCH THING, INSTEAD THEIR SENIOR ADVISOR ADVISED ME I AM [XXX] OUT OF LUCK ON A 6 YRS OLD CAR WITH APPROX. 79 THOUSAND MILES. THAT'S THEIR RESPONSE. OUT OF CAR NOW 11 DAYS, HANDED A BILL FOR 370.00 TO TELL ME THE SAME THING MY MECHANIC TOLD ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jul 13, 2018
WITHOUT ANY PREVIOUS PROBLEMS BEFORE THIS DAY.. MY TRANSMISSION WENT OUT WITH ONLY 80,000 MILES ON JUNE 7, 2018. BEING ON A BUSY 2 LANE, CURVY HIGHWAY, MY CAR JUST COMPLETELY WENT OUT OF GEAR AND THANKFULLY I WAS ABLE CRUISE OFF TO THE SIDE. A FEW MINUTES LATER AN ALERT THAN CAME UP ON MY DASH AND SAID "TRANSMISSION HOT, IDLE ENGINE". I HAD BOUGHT THIS CAR IN 2014 WITH ONLY ONE PREVIOUS OWNER THAT TOOK REALLY GOOD CARE OF IT. IT IS RIDICULOUS FOR MY TRANSMISSION TO GO OUT WITH SUCH LOW MILEAGE AND TO HAVE TO PAY $5,000 FOR A NEW ONE AND PLUS THE CAR PAYMENTS I STILL HAVE ON IT. UNFORTUNATELY, I AM NOT THE ONLY PERSON TO HAVE THIS ISSUE. THERE ARE MANY OTHERS. JUST BECAUSE THEY LOOK NICE DOESN'T MEAN IT WILL LAST LONG.
Jun 12, 2018
AS I WAS DRIVING MY RADIO STARTED GOING ON AND OFF THEN CAR COMPLETELY SHUT OFF STEERING WHILE WENT STIFF TO THE LEFT AND LOCKED AS I WAS ON THE ROAD SCARED THE LIVING SPIRIT OUT OF ME WAS THE SCARIEST EXPERIENCES LUCKLY I WAS ALONE WITHOUT MY KIDS BECAUSE THAT COULD OF BEEN A FATAL ACCIDENT. IN WAS VERY LUCKY IT WAS NOT A BUSY MORNING THE FIRST TIME IT HAPPEN AND I WAS ABLE TO KEEP TO LEFT UNTIL CAR CAME TO A STOP AT THE CURVE. THIS HAS HAPPEN TO ME MORE THAN ONCE THAT I STOPPED DRIVING CAR STOPPED PAYING IT BECAUSE IT WAS A LEMON SO MANY THINGS WENT WRONG 3MNTHS AFTER BUYING CAR AT USED DEALERS I FELT CHEATED AND STUCK I EVEN LOST MY JOB BECAUSE I WASNT ABLE TO GET TO WORK ON TIME OR AT ALL AT TIMES BECAUSE OF CAR PROBLEMS
Apr 01, 2018
I JUST PURCHASED MY 2012 CHEVY CRUZE 3 MONTHS AGO, IT HAS 36,000 MILES. LAST WEEK WHEN I STARTED OFF TO WORK I GOT A REDUCED ENGINE POWER MESSAGE AND THE CAR WOULD NOT ACCELERATE. I READ THE MANUEL AND FOLLOWED THE INSTRUCTIONS, TURNED OFF THE CAR, WAITED AND RESTARTED,BUT IT STILL WOULD NOT ACCELERATE. I CHECKED ONLINE FOR REPORTED PROBLEMS WITH THE CAR AND FOUND THAT MANY PEOPLE HAVE HAD THE SAME ISSUE. I CALLED THE DEALERSHIP AND WAS TOLD I COULD TAKE THE CAR IN BUT WOULD HAVE TO PAY FOR ANY REPAIRS BECAUSE THERE WAS NO RECALL ON THIS PROBLEM. A FEW DAYS LATER I STARTED THE CAR AND IT SEEMED FINE SO I TRIED DRIVING IT. IT WAS FINE FOR THE FIRST 15 MINUTES BUT THEN THE REDUCED ENGINE POWER LIGHT CAME ON AGAIN AND THE CAR WOULD NOT ACCELERATE ONCE AGAIN. I HAD TO PULL OFF TO THE SIDE OF THE ROAD, TURN OFF THE CAR AND WAIT SEVERAL MINUTES TO BE ABLE TO DRIVE A SHORT DISTANCE BEFORE THE PROBLEM HAPPENED AGAIN. THANK GOD I WAS NOT ON THE HIGHWAY WHEN THIS HAPPENED OR I COULD HAVE BEEN IN A TERRIBLE ACCIDENT. I CAN NOT BELIEVE THAT WITH SO MANY OWNERS REPORTING THE SAME PROBLEM THERE HAS NOT BEEN A RECALL. ALSO IT APPEARS THE MANUFACTURER WAS AWARE OF THE PROBLEM FROM THE BEGINNING BECAUSE IN THE OWNERS MANUEL THEY TELL YOU WHAT TO DO IF THIS SHOULD HAPPEN.
Feb 14, 2016
+ 1 more complaint for this component
STEERING,ELECTRICAL SYSTEM
6 complaints
HELLO, MY 2012 CHEVY CRUZE LTZ'S KEY FOB ISN'T BEING DETECTED BY MY VEHICLE. I'VE LOOKED IT UP AND ASKED AROUND AND EITHER NOBODY'S HEARD OF THE ISSUE OR DON'T KNOW WHAT TO DO OTHER THAN TAKE IT TO A MECHANIC. THIS DOESN'T HAPPEN ALL THE TIME, BUT IT'S PAINSTAKING WHEN I CAN'T EVEN USE THE KEY FOB ONE MINUTE AND THEN THE NEXT IT WORKS FINE. THE VEHICLE HAS BEEN STATIONARY SINCE THIS PROBLEM HAS OCCURED.
Jan 05, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED. IN ADDITION, THE INSTRUMENT PANEL AND RADIO INTERMITTENTLY OPERATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POSITIVE BATTERY CABLE AND GENERATOR STARTER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Feb 27, 2015
I PURCHASED MY 2012 CHEVY CRUZE BACK IN AUGUST 2012 AT THE CHEVY DEALER IN MONTEBELLO WITH "0" MILES. TWO WEEKS AFTER I PURCHASED THE CAR IT BEGAN TO GIVE ME PROBLEMS. IT BEGAN TO MAKE THIS VERY LOUD NOISE LIKE IF I WAS DRIVING A TRAILER. I TOOK IT TO THE DEALER AN I WAS TOLD IT WAS NORMAL WHICH IS BS BECAUSE I'VE NEVER HEARD A SMALL CAR THAT MAKES NOISE LIKE THAT. I WASN'T ALLOWED TO GET REFUNDED I WAS JUST GIVEN A BUNCH OF BS. A MONTH LATER IT KEPT DOING THE SAME THING BUT THIS TIME THE NOISE WAS COMING FROM THE HOOD, TOOK IT TO THE DEALER AND NOTHING. 3RD TIME I FILED A COMPLAINT AND SAID I WAS GOING TO FILE A LAWSUIT AND THE TOOK MY CAR IN AN APPARENTLY THEY HAD TO CHANGE MY RADIATOR, FAN, BRAKES ALONG WITH THE DISK. EVEN AFTER ALL THIS MY CAR CONTINUED DOING THE SAME THING BUT NOW IT TURNS OFF!! I TRIED TO TURN ON MY CAR THIS SATURDAY AND IT JUST WOULDN'T START. IT SAID SOMETHING ABOUT THEFT, I DISCONNECTED THE BATTERY AND THEN IT GAVE A MESSAGE ABOUT CHECK POWER STEERING! THIS WILL BE MY 5TH TIME TAKING IT IN! I THINK I HAVE GOTTEN RIPPED OFF!! I REGRET PURCHASING THIS VEHICLE!! NOW IM STUCK WITH A JACKED UP CAR AND A VERY HIGH CAR PAYMENT THAT IS NOT EVEN WORTH PAYING FOR. AND TO TOP IT OFF THE DEALER I PURCHASED IT FROM IS NO HELP!! THEY SEEM TO GET UPSET EVERY TIME YOU TAKE THE CAR AND TELL THEM THERE IS SOMETHING WRONG WITH IT. IM A MOTHER OF 3 AND MY BIGGEST FEAR IS SOMETHING HAPPENING TO MY CHILDREN BECAUSE OF THIS. I PURCHASE THIS CAR BECAUSE I NEEDED SOMETHING RELIABLE SINCE IM ALWAYS ON THE ROAD. ONE THING FOR SURE, IF ANY OF MY CHILDREN GET HURT BECAUSE OF THIS I WILL FILE A LAWSUIT BECAUSE YOU GUYS ARE RECEIVING MANY COMPLAINTS AND YOU ARE NOT DOING ANYTHING ABOUT IT.!! *TR
Aug 27, 2014
I AM FILING A COMPLAINT ON A 2012 CHEVROLET CRUZ LS, THAT I PURCHASED AT COWBOY MOTORS. I PURCHASED THIS VEHICLE ON JUNE 07, 2013,IT HAD 46211 MILES AND IT NOW HAS 49789 MILES. RECENTLY, MY WIFE NOTICED THE RADIO WOULD CUT OFF AND A MONTH AGO SHE TOLD ME ABOUT AN ISSUE DEALING WITH THE STEERING. SHE SAID IT WOULD GET HARD TO CONTROL AND SOMETIMES ALMOST IMPOSSIBLE. ALSO, THE DASH INDICATOR LIGHT CAME ON SYMBOLIZING THAT WE NEEDED TO CHECK THE STEERING. I BEGIN TO DRIVE THE CAR TO SEE WHAT WAS HAPPENING, NOTHING HAPPENED, UNTIL ABOUT 10 DAYS AGO IT HAPPEN TO ME. I HAVE CALLED THE DEALERSHIP AND ASKED IF THERE HAS BEEN ANY PROBLEMS LISTED WITH THE STEERING, I WAS TOLD NO BUT I SHOULD BRING IT IN SINCE I HAD A EXTENDED WARRANTY AND IT WOULD COST A $50 DEDUCTIBLE IF THE WARRANTY COVERED IT. I GOT ON THE INTERNET AND FOUND OUT THAT THERE IS A LIST OF PEOPLE WITH THE SAME PROBLEM AS OURS. I AM FEARFUL FOR MY WIFE AND GRANDCHILDREN. I FEEL THAT THIS IS A DEFECT IN THE AUTOMOBILE AND SOMETHING SHOULD BE DONE BY THE DEALER OR MANUFACTURE, TO ADDRESS THE PROBLEM AND FROM WHAT I READ, NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS EXACTLY. THIS IS A SAFETY FACTOR ISSUE AND MY CONCERN IS WHAT CAN I DO TO GET MY CAR FIX WITHOUT IT COSTING ME. *TR
Jul 01, 2014
I WAS SITTING AT A STOPLIGHT TO TURN LEFT. AFTER THE LIGHT TURNED GREEN I APPLIED PRESSURE TO THE GAS PEDAL AND NOTICED A SLIGHT LOSS OF POWER. AS I PROCEEDED THROUGH THE TURN I HAD DIFFICULTY TURNING AS THOUGH I HAD NO POWER STEERING. ONCE THROUGH THE TURN I STILL HAS NO POWER STEERING AND NOTED A MESSAGE ON THE DASH READING "SERVICE STEERING". I CONTROLLED THE CAR TO THE NEXT STOPLIGHT WHICH WAS APPROXIMATELY 1/2 MILE DURING WHICH TIME I STILL HAD NO POWER STEERING. AT THE STOP LIGHT I TURNED THE CAR OFF, AND STARTED IT AGAIN. AFTER RESTARTING THE CAR I HAD NO MORE PROBLEMS WITH THE STEERING. PRIOR TO THIS INSTANCE AND MULTIPLE TIMES FOLLOWING I HAVE HAD ISSUES WITH THE ELECTRICAL SYSTEM FAILING. IT USUALLY BEGINS WITH THE RADIO BOARD "BLINKING" OFF. BY BLINKING I MEAN THAT THE RADIO COMPLETELY SHUTS OFF AND THE RADIO DASH LIGHTS BLINK OFF AND ON UNTIL IT FINALLY RETURNS TO FULL POWER. BUT USUALLY ITS NOT A ONE TIME THING. THERE ARE TIMES WHERE THIS OCCURS EVERY 5 SECONDS UNTIL I'M ABLE TO PULL THE CAR OVER AND TURN IT OFF. WHILE THIS OCCURS I WILL GET A MESSAGE ON MY DASH CLUSTER SAYING TO "SERVICE STABILITRAC" ALONG WITH SEVERAL OTHER CLUSTER LIGHTS THAT BLINK. I HAVE TAKEN THIS CAR TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THEY HAVE NOT BEEN ABLE TO REPRODUCE WHAT I'VE EXPERIENCED, AND SUCH THEY HAVE NOT BEEN ABLE TO FIX ANYTHING. THIS FIRST BEGAN WHILE THE CAR WAS UNDER BUMPER TO BUMPER WARRANTY, BUT THAT HAS SINCE PASSED AND IF THEY WERE ABLE TO ACTUALLY FIX ANYTHING I WOULD BE STUCK WITH THE BILL. *TT
Apr 15, 2014
+ 1 more complaint for this component
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
5 complaints
Everything that has to do with the air in cabin and air intake for engine fails. Have issues all the time with it , told I need to fix one part then that fails again. Can’t use the AC in this car more than half the time if not an issue arises. Now I can’t get my inspection because again the same codes: P0097, P0171,P11c3, P 2199 At first I had only an issue with the MAF new one was placed and now all these errors popped up. The electrical also gave me issues before the lights are not as bright anymore in the car not the headlights. Too afraid to change them because I need the vehicle for my medical appointments and to pick up kids from school
Nov 11, 2023
Engine valve cover explode
Sep 24, 2023
I PURCHASED A CAR ON DECEMBER 19TH 2019 I PUT $4,000 DOWN ON A 2012 CHEVY CRUZE FROM A FROM A USED CAR LOT HERE IN DAYTONA BEACH FLORIDA I CANNOT GET MY OIL CHANGE THE SCREW THAT LETS THE OIL OUT OF THE OIL PAN HAS BEEN STRIPPED AND I WAS UNABLE TO GET THE OIL CHANGED BECAUSE IN ORDER TO DO THAT THEY WOULD HAVE TO BREAK IT AND SPOT WELDING WOULD NEED TO BE DONE ALSO EVERY TIME I SHUT MY CAR OFF AND GO TO TURN IT BACK ON I HAVE TO GET A JUMP MY CAR BATTERY LOSES ITS ENERGY OR WHATEVER YOU WANT TO CALL IT SO IT LOSES POWER MY BATTERY THE BATTERY IS 5 YEARS OLD ALSO MY ROTORS ARE BRAND-NEW BUT MY BRAKE PADS ARE BAD AND THEY WOULD NOT WHEN I SAY THEY I MEAN AUTOVENTURE IN HOLLY HILL FLORIDA WHERE I BOUGHT THE CAR WILL NOT GIVE ME A CARFAX INSTEAD THEY GAVE ME ANOTHER THING THAT'S LIKE CARFAX AND IT SAYS THAT MY CAR IS FULL IS AND THERE'S NOTHING WRONG WITH IT WHEN INDEED THE MOTOR ITSELF IS FROM A JUNKYARD AND THEY DID NOT DENY THAT SO THIS IS WITHIN THE FIRST THREE WEEKS OF ME HAVING THE CAR AND I'M ALREADY SEEING THIS MANY PROBLEMS. ALSO I HAVE AN OIL LEAK I WAS TOLD TO PURCHASE A A COVER TO WHERE YOU PUT THE OIL IN THE CAR CUZ THE COVER MIGHT BE OLD AND IT STILL MIGHT NOT BE AS GOOD SO I WENT TO CHEVY DEALERSHIP AND PURCHASE IT FOR $28 ONLY TO FIND OUT THAT VALVE COVER GASKET ALSO NEEDS TO BE REPLACED SO MY CAR IS LEAKING OIL THE OIL CHANGE PLACE WHERE I'VE BEEN TAKING MY CAR'S THE LAST 6 YEARS WOULD NOT TOUCH MY CAR AND GIVE ME AN OIL CHANGE DUE TO THE FACT THAT THE BOLT AT THE BOTTOM OF THE OIL PAN HAS BEEN STRIPPED SO NOT ONLY IS MY OIL AT 6% BUT NOW I CAN'T GET MY OIL CHANGED BECAUSE OF IT
Jan 10, 2020
THE CAR SAYS IN THE INSTRUMENT CLUSTER "ENGINE LOOSES POWER" AND TO "SERVICE STABILITRAC." THEN I LOOSE ACCELERATION. I HAVE TO COAST TO THE SHOULDER SHUT THE CAR DOWN AND RESTART. IT HAPPENS MORE OFTEN ON THE FREEWAY WHICH IS SUPER SCARY. THIS HAPPENS EVERY TIME DRIVE.
Jan 05, 2018
I'VE WENT THROUGH 7 TURBOS, I BOUGHT THE CAR BRAND NEW. IM NOW HAVING ELECTRICAL ISSUES WITH IT.
Jun 01, 2016
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
5 complaints
DRIVING DOWN THE INTERSTATE DOING 70-80MPH AND THE CAR STARTS DINGING-STABILITRACK, TRACTION CONTROL, AND REDUCED POWER ALL COME ON AND THE CAR LOSES POWER WITHOUT ANY WARNING AND COULDN'T DRIVE FASTER THAN 5 MPH AND HAD TO GET TO THE SHOULDER OF THE ROAD WITHOUT GETTING HIT BY OTHER VEHICLES DOING THE SAME SPEED. THIS VEHICLE WITH THIS ISSUE THAT CAME OUT OF NOWHERE SHOULD NOT BE DRIVEN ON THE ROAD. I HAVE HAD SEVERAL ISSUES WITH THIS VEHICLE AND CEL LIGHTS ON BUT NOTHING THAT ALMOST COMPLETELY STOPS VEHICLE WITHOUT WARNING AND ALMOST KILLS EVERYONE IN THE CAR! I GET THEY ARE TRYING TO SAVE THE ENGINE OR WHATEVER FROM FURTHER DAMAGE BUT I AM PRETTY SURE THAT I WOULD LIKE TO LIVE AND NOT KILL ANYONE ELSE IN THE PROCESS OF THIS SO CALLED SAFETY PRECAUTION THE VEHICLE TAKES ON.
Feb 10, 2020
I WAS DRIVING DOWN THE INTERSTATE AND MY CAR STARTED TO LOSE POWER. THE ENGINE REDUCED POWER AND SERVICE STABILITRAK MESSAGES CAME UP AND THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON. I GOT OF THE INTERSTATE AND PUTTED ALONG, BARELY ABLE TO ACCELERATE AT STOP LIGHTS, UNTIL I MADE IT TO MY LOCAL CHEVY DEALERSHIP. THEY DON'T SEEM TO KNOW WHAT IS GOING ON AND I'LL PROBABLY END UP DOING A TRIAL AND ERROR WITH SENSORS AND THROTTLES. A FEW WEEKS AGO A SIMILAR INCIDENT HAPPENED WHILE I WAS DRIVING DOWN A RESIDENTIAL ROAD (25MPH), BUT EVERYTHING TURNED OFF (DASH, A/C, RADIO, DIGITAL SPEEDOMETER, ETC) AND MY CAR POWERED OFF FOR A FEW SECONDS AND THEN CAME BACK ON AGAIN. THIS IS SERIOUSLY A SCARY PROBLEM TO HAVE.
Nov 07, 2017
IVE HAD MY CAR FOR 2 YEARS NOW. AFTER THE FIRST YEAR I BEGAN NOTICING THE ENGINE WOULD BE GOING AT A STEADY SPEED AND IF YOU BEGAN TO ACCELERATE THE ENGINE WOULD REV OR STALL AND THE RPMS SHOOT UP. THE ONLY WAY TO KEEP IT FROM PRODUCING THE ACTIONS IS TO SLOWLY ACCELERATE. THE ENGINE IS SLUGGISH AND DOES THIS WHILE IN CRUISE CONTROL.. AFTER GETTING THE COMPLETE READ, IT WAS SAID THE 02 SENSORS WERE OUT. THE ENGINE IS NOW TO THE POINT IT WILL RANDOMLY BE GOING AND THE ENGINE LIGHT WILL START FLASHING AND ALL SPEED IS REDUCED. THEY WERE REPLACED, BUT THE PROBLEM PERSISTED. THE CAR STALLS OUT SO OFTEN I REFUSE TO TAKE IT IN TO CITIES OR ONTO THE INTERSTATE. I WILL BE GOING BACK TO A TRUCK AFTER THIS IS PAID OFF! WILL BE GOING TO THE DEALERSHIP THIS WEEK!
Sep 16, 2016
I WAS STARTING TO CROSS A BUSY INTERSECTION WHEN THE ENGINE LOSS POWER LIGHT AND STABILITY CONTROL LIGHT CAME ON. CAR WOULD NOT GO OVER 5 MILES AN HOUR. JUST ABOUT 90 DAYS AGO IT WAS AT THE CHEVY DEALERSHIP FOR SAME PROBLEM WHERE THE THROTTLE BODY AND ALL SENSORS WERE REPLACED.
Apr 16, 2016
61,000 MILES AND CAR IS SHOWING REPEATED P2135 CODES FOR THROTTLE/PEDAL SENOR ISSUE AND PLACES THE CAR IN LIMITED POWER MODE. EVENT HAS HAPPENED DURING WARM-UP, AT STOP SIGNS AND LIGHTS, LOCAL STREET SPEEDS, AND DURING HIGHWAY TRAVEL/SPEEDS. I HAVE CLEARED THE ISSUE USING OBD II TOOL AND PHONE APP.
Feb 16, 2016
POWER TRAIN,VEHICLE SPEED CONTROL
5 complaints
ON MULTIPLE OCCASIONS WHILE CAR IS DRIVING, CHECK ENGINE LIGHT TURNED ON AND CAR WAS UNABLE TO ACCELERATE. (ALSO HAPPENED ONCE AFTER CAR HAD BEEN PARKED) IT ONLY LASTS ABOUT AN HOUR BEFORE CAR CAN ACCELERATE AGAIN AND THEN CHECK ENGINE LIGHT WILL EVENTUALLY TURN OFF. ALSO, CAR FEELS ROUGH SHIFTING BETWEEN GEARS AND HAS TROUBLE ACCELERATING OFTEN.
Dec 28, 2019
WHEN DRIVING MY VEHICLE (2012 CHEVY CRUZE) ON THE HIGHWAY (I-75 NORTH BETWEEN AUBURN HILLS AND CLARKSTON), THE CHECK ENGINE LIGHT APPEARS, RPM'S FLUCTUATE AND THE AUTOMOBILE LOSES ACCELERATION EVEN THOUGH THE ACCELERATOR IS DEPRESSED. THE DASHBOARD CLUSTER LIGHT (P, R, D) BLINKS RAPIDLY. THE VEHICLE COULD NOT ACCELERATE AND THE ENGINE SEEMS TO LOSE POWER. THE VEHICLE DID THIS MULTIPLE TIMES AS POWER AND ACCELERATION WAS LOST. UPON RECEIVING A DIAGNOSTIC READING, THE CODE INDICATED A TRANSMISSION CONTROL SYSTEM OR OUTPUT SHAFT SPEED SENSOR. I AM SUBMITTING THIS COMPLAINT DUE TO THE UNSAFE DECELERATION OF SPEED ON THE HIGHWAY DURING RUSH HOUR TRAFFIC. THE POTENTIAL FOR A FATAL ACCIDENT IS GREAT. ADDITIONALLY, THIS MODEL SEEMS TO HAVE AN ISSUE DUE TO SEVERAL ON-LINE INQUIRIES AND COMPLAINTS.
Oct 24, 2019
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE VEHICLE ACCELERATED IMPROPERLY BETWEEN THE THIRD AND FIFTH GEARS. FURTHERMORE, THE VEHICLE FAILED TO ACCELERATE FORWARD IN THE MIDDLE OF ONCOMING TRAFFIC ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VEHICLE'S MANUAL TRANSMISSION WOULD NOT SHIFT PROPERLY AFTER IT WAS ENGAGED IN THIRD GEAR. THE VEHICLE FAILED TO ACCELERATE TO HIGHWAY SPEEDS, WHEN NECESSARY. AN INDEPENDENT MECHANIC WAS MADE AWARE OF THE FAILURES. AUTONATION CHEVROLET LAUREL (500 WASHINGTON BLVD, LAUREL, MARYLAND 20707, (240) 294-5149) REQUESTED THAT A DIAGNOSTIC BE PERFORMED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,560.
Oct 16, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE PREPARING TO PARK, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE FAILURE OCCURRED WHILE DRIVING 9 MPH IN A PARKING LOT. THE CLUTCH AND BRAKE PEDALS WERE APPLIED SIMULTANEOUSLY TO STOP THE VEHICLE. THE FAILURE OCCURRED REGULARLY WHEN THE VEHICLE WAS IN SECOND OR THIRD GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
Jul 23, 2014
CAR RESPONDS ERRATICALLY AND UNPREDICTABLY TO PUSH ON ACCELERATOR PEDAL. ON ABOVE DATE IN ATTEMPTING TO BACK UP SLOWLY ACCELERATOR PEDAL WAS PUSHED WITH DELAYED RESPONSE, THEN FOLLOWED BY EXTREME MOTION BACKWARD HITTING FENCE, DAMAGING FENDER. AT OTHER TIMES CAR FAILS TO ACCELERATE OUT OF WAY OF ON-COMING TRAFFIC CAUSING NEAR COLLISIONS WITH LITTLE OR NO RESPONSE TO PEDAL MOVEMENT. THIS HAS HAPPENED SEVERAL TIMES WITH THIS SIX MONTH OLD CAR. MY FRIEND HAS SAME MODEL WITH SAME PROBLEM. AS PER CHEVY SERVICE MANAGER WHO WAS TWICE CONTACTED ON THIS: A) HE TOOK A NEW CRUZE HOME TO DRIVE FOR SEVERAL DAYS TO INVESTIGATE THIS COMPLAINT FROM OTHER CUSTOMERS AND HE HAD THE SAME PROBLEM, B) SAME PROBLEMS ARE BEING REPORTED TO OTHER CHEVY DEALERS IN HOT CLIMATE AREAS OF COUNTRY. CHEVY SERVICE MANAGER SAYS PROBLEM IS KNOW TO GENERAL MOTORS, BUT NO FIX IS AVAILABLE - ALL TESTS ON SEVERAL OTHER NEW CRUZE MODELS BROUGHT IN FOR SERVICE WITH SAME PROBLEM SHOW THAT ALL SYSTEMS AND ELECTRONICS ARE WORKING NORMALLY. HE'S NOT SURE WHAT GENERAL MOTORS WILL DO ABOUT IT. THIS IS APPARENTLY A MAKE/MODEL SPECIFIC PROBLEM THAT IS NOT BEING ADDRESSED AS NO PRO-ACTIVE WARNING INFO HAS BEEN RECEIVED BY US FROM GENERAL MOTORS OR THE CHEVY DEALER. THIS IS DANGEROUS AND NO ONE IS TAKING ANY RESPONSIBILITY. PLEASE INVESTIGATE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THE LACK OF OFFICIAL WARNING FROM GENERAL MOTORS IS MORALLY OUTRAGEOUS!! *TR
Sep 07, 2012
TIRES
5 complaints
TIRE WENT FLAT SITTING OVER NIGHT. GOODYEAR ASSURANCE TIRE INNER BELT BROKE AND PROTRUDED THROUGH SIDEWALL OF TIRE WHILE PARKED IN DRIVE WAY. IF THIS WOULD HAVE HAPPENED ON THE ROAD IT COULD OF CAUSED A BLOWOUT AND POSSIBLY INJURIES OR EVEN FATALITIES. GOODYEAR IS OFFERING TO PAY 50% OF NEW GOODYEAR TIRE.
Jun 21, 2019
I HAVE A 2012 CHEVY CRUZ WITH A TIRE THAT KEEPS LOSING PRESSURE. THE CHEVY GARAGE TOLD ME THAT IT HAS SEVERAL MICRO HOLES AND RECOMMENDED REPLACEMENT AT $250/TIRE AND THAT I NEEDED TO BUY 2 (BECAUSE YOU CAN'T JUST REPLACE ONE). I ASKED THE TECHNICIAN HOW THIS CAN HAPPEN AND HE SAID IT'S NOTHING I DID AND THAT MICHELIN TIRES ARE KNOWN TO HAVE FLAWS SUCH AS THIS BUT NO RECALL ON MY TIRES YET. DOT: B9MT 003X 0912 (P225 45R18) 91W (MICHELIN PILOT HX MXM4) (134388M) . VERY FRUSTRATED AS THIS IS A NEW CAR. *TR
Sep 11, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING APPROXIMATE 65 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED AND THE LIGHTS ON THE INSTRUMENTAL PANEL BECAME INOPERABLE. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.THE VIN WAS UNABLE. THE APPROXIMATE FAILURE MILEAGE WAS 25,300.
Sep 04, 2014
I BOUGHT A 2012 CHEVY CRUZE ECO THAT HAS 4 GOODYEAR ASSURANCE FUEL MAX TIRES ON JULY 12, 2013. I WAS DRIVING BACK HOME FROM MY PARENTS HOUSE APPROXIMATLEY 30 MILES AWAY. I GOT ABOUT 4 MILES OUT OF TOWN AND MY LOW TIRE PRESSURE LIGHT CAME ON. I CHECKED THE TIRE PRESSURE SCREEN ON THE DASH AND I WAS SLOWLY LOSING TIRE PRESSURE. I MADE IT BACK HOME WITH 6 PSI OF AIR IN MY TIRE. (IT IS SUPPOSED TO HAVE 35 PSI.) I GOT HOME AND LOOKED AT THE TIRE AND IT HAS ABOUT A 3/4" CRACK ON THE OUTSIDE WALL OF THE TIRE. I PUT AIR BACK IN IT AND IT DEFLATED AGAIN PRETTY QUICK. *TR
Aug 04, 2013
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE EQUIPPED WITH FIRESTONE TIRES, SIZE: P215/60R16, LINE: FR710. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED BUBBLES ON THE SIDEWALL OF ALL FOUR TIRES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE CONTACT NEEDED TO REPLACE BOTH FRONT TIRES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE OF THE VEHICLE AND THE TIRE WAS 7,000. THE VIN WAS NOT AVAILABLE.
Dec 17, 2012
SERVICE BRAKES,ENGINE
5 complaints
THE CAR HAS HAD ALL RECALL WORK DONE FOR BOTH ISSUES HOWEVER THE VEHICLE IS SPEWING OIL AGAIN AND EVEN AFTER THE BRAKES HAVE BEEN REPLACED THE VEHICLE DOES NOT STOP WHEN IN REVERSE OR MOVING SLOWLY FORWARD. CHEVY STATES THAT THESE ISSUES ARE NOW MY ISSUE AND AND SPENDS BECAUSE RECALL WORK IS ONLY ONE YEAR ON THE WARRANTY. WHEN BACKING OUT FROM A PARKING SPOT OR DRIVEWAY THE VEHICLE DOES NOT STOP WHEN THE BRAKES ARE PRESSED AND OIL LEAKS RANDOMLY. IN 2015 AS THEY MADE THE REVEAL REPAIR THE VEHICLE CAUGHT FIRE, HOWEVER THEY CLAIMED TO HAVE REPAIRED THE ISSUE.
Nov 01, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT VEHICLE WAS SERVICED PER A MANUFACTURER VOLUNTARY EMISSION RECALL: 14801 (ENGINE) TO REPROGRAM THE ENGINE CONTROL MODULE. AFTER THE VEHICLE WAS REPAIRED AT JOHN DONOGHUE AUTOMOTIVE (363 VINSON BLVD, WHITEVILLE, NC 28472 (910) 642-2400), THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS SERVICED PER A MANUFACTURER RECALL: 12213 (BRAKES) WHERE THE BRAKE VACUUM MICRO SWITCH WAS REPLACED. HOWEVER, THE BRAKE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS THEN TAKEN BACK TO JOHN DONOGHUE AUTOMOTIVE, BUT THE FAILURE COULD NOT BE DUPLICATED. RECENTLY, DRIVING 35 MPH, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL INCREASED WHILE THE AIR CONDITIONER WAS TURNED ON. WHEN THE AIR CONDITIONER WAS TURNED OFF, THE TEMPERATURE GAUGE DECREASED. THE CONTACT ALSO STATED THAT THE FAN WOULD REMAIN ON FOR SEVERAL MINUTES AFTER THE VEHICLE WAS TURNED OFF. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. DUE TO THE DIAGNOSTIC FEES, THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED FOR THE RECENT FAILURE. THE FAILURE MILEAGE WAS 57,395. ...UPDATED 10/19/17 *BF *JS
Jul 24, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT AN ABNORMAL BURNING ODOR EMITTED FROM THE VEHICLE AND IT OVERHEATED. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO RESPOND AND THE BRAKES MADE AN ABNORMAL NOISE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT AND WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Jul 12, 2016
CHEVROLET CRUZE RECALL MY 2012 CHEVROLET CRUZE WAS RECALLED TWICE, ONCE OF OVERHEATING WHILE DRIVING, AND ONCE FOR BRAKE FAILURE WHEN CRAWLING, SUCH A PARKING. THE DEALERSHIP TRIED TO FIX THESE PROBLEMS, BUT THE BRAKES STILL FAIL, AND NOW THE USES 1 QUART EVERY WEEK. THE BRAKE FAILURE RECENTLY REOCCURRED WHEN MY SPOUSE WAS PARKING AND SHE HIT A WALL AND DAMAGES THE CAR. THE DEALER HAS SINCE TOLD ME THEY DO NOT KNOW WHY THE CAR IS CONSUMING OIL, SO I HAVE ELEVATED THE ISSUE TO GM I THINK THAT THE NTSB HAS TO FURTHER MONITOR THIS PROBLEM TO ASCERTAIN WHY THE RECALLED ITEMS ARE STILL FAILING.
Jan 01, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THAT WHILE AT AN INDEPENDENT MECHANIC FOR ROUTINE REPAIRS, THE MECHANIC DIAGNOSED THAT THERE WAS OIL LEAKING FROM THE TURBO INTO THE INTAKE HOSE AND THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE CAM COVER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING AT 10 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO GET THE VEHICLE TO STOP, HOWEVER, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC), HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 88,000.
Aug 17, 2015
ELECTRICAL SYSTEM,STRUCTURE
5 complaints
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE STARTING THE VEHICLE, THE TRUNK OPENED AND THE HAZARD LIGHTS ACTIVATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 63,278.
May 15, 2017
TRUNK ELECTRIC OPEN BUTTON DOES NOT WORK, MUST USE THE REMOTE TRUNK BUTTON TO OPEN TRUNK. I HOPE THAT NO SMALL CHILD SHOULD CLIMB IN TRUNK AND CLOSE THE TRUNK LID. WHEN CAR IS STATIONARY. AND REMOTE IS NOT CLOSE BY.
Jun 12, 2016
8/6/13-THE TRUNK RELEASE SWITCH DOES NOT WORK. DIAGNOSIS WAS FAULTY TRUNK RELEASE SWITCH, THE TECHNICIAN REPLACED IT. HVAC BLOWER MOTOR IS NOISY AND RATTLES CAN BE HEARD INSIDE AND OUTSIDE OF THE CAR. ALSO HAD INTERMITTENT DELAY WHEN TURNING HVAC ON. TECHNICIAN REPLACED THE BLOWER MOTOR. COULD NOT FIND REASON FOR DELAY. 1/22/14 - HVAC BURNING SMELL WHEN RUNNING HEAT. TECHNICIAN REPLACED HVAC CASE WITH NEW DESIGN GREASE ON IT. FILLED COOLANT. 7/24/14- SAME THING HAPPENED TO TRUNK RELEASE WAS REPLACED AGAIN. OUTSIDE TEMPERATURE SENSOR DID NOT WORK, IT WAS REPLACED. THE VENT IN CAR FOR BLOW TAB BROKE OFF, IT WAS REPLACED. *TR
Dec 22, 2014
MY TRUNK OPENED AT RANDOM WHEN I WAS HEADED TO WORK. THIS OCCURRED MANY TIMES WHEN I WAS DRIVING AND AS WELL AS WHEN THE CAR WAS PARKED AND LOCKED. IT COULD HAVE CAUSED AN ACCIDENT DUE TO A DISTRACTION AND HAVING TO PULL OVER, ITEMS FALLING OUT IN FRONT OF VEHICLE FOLLOWING, AND ALSO COULD HAVE HAD ITEMS STOLEN. SINCE THE MIDDLE OF SUMMER, IT HAS STOPPED THAT ISSUE BUT, THE TRUNK WILL NOT OPEN WITH THE BUTTON ON THE REAR OF THE TRUNK. THE ONLY WAY IT OPEN IS WITH THE KEY FOB. THIS IS VERY INCONVENIENT AND HAS HAPPENED TO MANY OTHERS. I HAVE STOPPED AT A FEW CHEVROLET DEALERS ASKING FOR THEM TO FIX THIS BEFORE MY WARRANTY EXPIRED BUT THEY WOULD NOT COVER IT. *TR
Oct 09, 2014
THE TRUNK RELEASE SWITCH THAT IS LOCATED ON THE TRUNK OF THE VEHICLE DOES NOT WORK. THE ONLY WAY TO OPEN THE TRUNK IS BY USING THE KEYLESS ENTRY REMOTE. THOUGH THIS DOES NOT POSE A DIRECT THREAT TO SAFETY IT IS EXTREMELY INCONVENIENT DUE TO THE NEED FOR THE KEY JUST TO OPEN AN UNLOCKED VEHICLES TRUNK. I PURCHASED THE VEHICLE ONLY BEING ONE YEAR OLD WITH 50,000 MILES (SO THE WARRANTY IS OUT) AND THE DEALERSHIP SAYS THAT THEY CAN'T DO ANYTHING UNLESS I PAY FULL PRICE. *TR
Aug 14, 2013
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
4 complaints
My car keeps telling me my trunk is open then it dings constantly going back and forth from tire monitor system to the trunk open. Then Everytime I turn the car off I have to wiggle the battery cable to get my car to start and my power steering keeps going out. I'm aware there are recalls.for my car but beings my check engine light is on they r refusing to fix my car. I don't understand. I thought recalls were mandatory and had to be fixed. This car barely has 85,000 miles on it. I shouldn't be having all these issues. It's all electrical it seems like. I need help.
Aug 27, 2024
I PURCHASED THIS VEHICLE AT ANAHEIM AUTO HUB LAST JUNE 6, 2020 FOR MY DAUGHTER. COUPLE MONTHS LATER IT STARTED LEAKING AND SMELLS LIKE BURNING OIL. AND THE STABILI TRACK SENSOR AND THE TRACTION CONTROL SENSORS CAME ON. AND, AS WELL AS THE KEY GOT STUCK INSIDE THE IGNITION COUPLE OF TIMES. SO I TOOK IT THE MECHANIC TO GET THE LEAKS FIX. THE MECHANIC FOUND THAT THE VALVE COVER GASKET LEAK AND VALVE TIMING SOLENOID. SO THE MECHANIC REPLACED THE VALVE GASKET COVER AND THE VALVE TIMING SOLENOID LEAK, AND RIGHT AFTER THAT BEING SAID, ONE WEEK LATER WE FOUND LEAKING SO, I TOOK IT BACK TO MECHANIC AGAIN, NOW THEY FOUND 3 DIFFERENT LEAK, FROM THE OIL COOLER LEAK, ENGINE OIL PAN GASKET AND LEAKING ON ENGINE TIMING COVER GASKET. AND I FOUND 7 RECALLS ON THIS VEHICLE THAT HAS NEVER FIX. AND I AM THE NEW OWNER AND I JUST FINING THIS OUT. HERE ARE THE RECALLS THAT HAVE NOT BEEN RESOLVE ON 2012 CHEVROLET CRUZE ECO: RECALL SUBJECT: AIR BAGS/ CAMPAIGN# 13V23000 RECALL SUBJECT: AIR BAGS / CAMPAIGN# 12V522000 RECALL SUBJECT: ENGINE & ENGINE COOLING / CAMPAIGN# 12V288000 RECALL SUBJECT: FUEL SYSTEM, GASOLINE STORAGE TANK, ASSEMBLY MOUNTING / CAMPAIGN# 12V289000 RECALL SUBJECT: SERVICE BRAKES, HYDRAULIC, POWER ASSIST / CAMPAIGN# 13V360000 RECALL SUBJECT: POWER TRAIN, AUTOMATIC TRANSMISSION CONTROL MODULE (TCM,PCM)
Jan 24, 2021
MY CAR IS VERY DANGEROUS! SHUTS OFF WHILE ON FREEWAY! JERKS FORWARD WHILE ON BRAKES, CAUSED AN ACCIDENT! CRUISE CONTROL DOES NOT WORK! ELECTRICAL THINGS FLASHING ALL THE TIME! JERKS AND LOCKS UP ALL 4 WHEELS WHILE DRIVING! JUST TODAY IS SHUT DOWN ON THE HIGHWAY I STRUGGLED TO GET IT HOME WHILE THE RPM'S WERE UP ABOVE 6! YOU NAME IT, IT HAS IT. THINK THERE SHOULD BE A CLASS ACTION LAWSUIT AGAINST THE MAKERS OF THIS VEHICLE!! CLASS ACTION LAWSUIT!!!!!
Jun 11, 2018
TAKES NA LONG TIME TO TAKE OFF. THE CAR JERKS A LOT AND THE STEERING WHEEL GETS STUCK..
Jun 14, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
4 complaints
The car's theft deterrent is not able to be turned off and is causing the car to stop working. I was driving my car on the highway and all of a sudden it completely shut off. I had it towed home. I replaced the battery and it worked for a short period of time but then shut off again. My mechanic states that the theft deterrent is getting triggered. We replaced the battery, fob battery, and checked everything it could possibly be with no luck. The car is too dangerous to drive and has caused missed work and loss of income.
Nov 10, 2023
The temperature gauge never shows the hand even get to half on the hot cold fail however the car could have no coolant and be 400 degrees the sail will Or reflect so. This has caused many probable s bc I can’t tell when it over hears it’s mezwwzs the comupeter
Mar 11, 2022
I JUST WANT TO START OFF BY SAYING WE PURCHASED THIS CAR BRAND NEW FROM KOCOUREK CHEVROLET IN WAUSAU, WI. DEC 2012 OR JAN 2013 BUMPER FELL OFF WITHIN 3 MONTHS OF PURCHASE WHILE DRIVING. YES, FELL OFF. THE DEALERSHIP WHERE WE PURCHASED THE CAR HESITANTLY REPLACED IT AS THE CLIPS WERE BROKE OFF. DEC 2012 TRUNK BUTTON DOES NOT WORK PROPERLY - HAS BEEN REPLACED MULTIPLE TIMES (BY KOCOUREK). AND NOT IT HAS RECENTLY ONCE IT OPENS, IT WILL NOT CLOSE DESPITE BEING SLAMMED SHUT 8 TO 10 TIMES. OCT 2012 HAD AN ANTIFREEZE LEAK FROM DAY ONE - DEALERSHIP TELLS US THEY CAN'T FIND ANYTHING EVEN WHEN POINTED OUT. I GO THOUGH A GALLON OF DEXOS ANTIFREEZE EVERY 2 WEEKS. BUT AS THE DEALERSHIP SAYS, THAT'S FINE AND NORMAL.... UM... NOT TO ME!!!! JAN 2018 - THE CAR STALLS OUT CONSTANTLY - REDUCED ENGINE POWER, WHILE DRIVING ON THE HIGHWAY, IN THE CITY OR EVEN JUST PARKED IN THE DRIVEWAY. I HAVE BEEN VERY NEARLY REAR ENDED MULTIPLE TIMES BECAUSE OF THIS. WE HAVE YET TO FIND THE SOURCE OF THIS. JAN 2018 CODES FOR THROTTLE POSITION SENSOR ISSUES EVEN THOUGH IT HAS BEEN REPLACED MULTIPLE TIMES. STILL CAN'T FIND THE SOURCE OF THIS. DEC 2018 AFTER BEING STARTED, THE CAR WILL SHUT ITSELF OFF OR DIE OFF. STILL CANT FIND THE SOURCE. AUG 2018 RECENTLY, THE CAR HAS DASH WARNINGS THAT STATE "AC OFF DUE TO HIGH ENGINE TEMP" EVEN WHEN IT IS 30 DEGREES OUT. THE TEMP GAUGE WILL ALSO DROP TO COLD. WE HAVE ALSO CHANGED THE THERMOSTAT MULTIPLE TIMES AS WELL. THIS CAR IS BEYOND A LEMON. WE HAVE HAD ISSUES WITH THIS CAR FROM DAY 1. AND WHAT IS MORE RIDICULOUS IS THAT THE DEALERSHIP WILL NOT STAND BEHIND IT. I HAVE SERVICE RECORDS DOCUMENTING THE COMPLAINTS OF THE ISSUES AND THE DEALERSHIP "NOT FINDING ANYTHING WRONG" OR "UNABLE TO DUPLICATE ISSUES". WE HAVE GIVEN UP WITH CHEVY AND ALSO WITH KOCOUREK CHEVROLET IN WAUSAU. THESE ISSUES HAVE BEEN ONGOING SINCE WE PURCHASED THE CAR SEPTEMBER 2012.
Dec 31, 2018
ENGINE COOLING SYSTEM EXPLODED WHILE CAR IN MOTION COOLANT WAS EVERYWHERE UNDERNEATH THE HOOD. BELT BROKEN.AND HAS OIL LEAKING.WITH AN 800 HUNDRED DOLLARS BILL WHILE ON VACATION.
Aug 27, 2018
POWER TRAIN,ELECTRICAL SYSTEM
4 complaints
It keeps running pot. And it also needs any houses now and I have done replaced the thermostat and the thermostat housing I'm going to voicemail
Nov 15, 2021
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE HESITATED AND STALLED WHILE DRIVING VARIOUS SPEEDS. WHILE DRIVING ON AN INCLINE, THE CONTACT HAD TO KEEP THE CLUTCH PEDAL DEPRESSED IN FIRST AND SECOND GEAR TO PREVENT THE VEHICLE FROM STALLING. THE ACCELERATOR PEDAL ALSO HAD TO REMAIN DEPRESSED TO MAINTAIN ACCELERATION. THE VEHICLE ALSO STALLED WHEN THE GEAR WAS IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE, BUT THE FAILURE COULD NOT BE DUPLICATED. IN ADDITION, THE AIR CONDITIONING AND HEAT WERE INOPERABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Aug 06, 2014
THIS INCIDENT HAS HAPPENED ON NUMEROUS OCCASIONS AND WAS TAKEN TO THE DEALERSHIP THREE DIFFERENT TIMES TO ADDRESS THE ISSUE... THE PROBLEM IS STILL OCCURRING AND NOTHING IS RESOLVED. RADIO WOULD TURN ON/OFF AND DASHBOARD LIGHTS KEPT FLICKERING, SERVICE TRACTION CONTROL AND SERVICE STABILITY TRAK WOULD POP UP ALONG WIT FH THE ENGINE LIGHT AND TRACTION CONTROL LIGHT AND THE VEHICLE TURNED ON/OFF. ENGINE WOULD SOUND REALLY LOUD AT TIMES, EVEN AFTER THE CAR WAS TURNED OFF (MAYBE IT WAS THE ENGINE FAN BUT I'M NOT SURE)... THIS CAR IS NOTHING BUT PROBLEMS AFTER PROBLEMS AND THEY ARE NOT GETTING RESOLVED BECAUSE THEY KEEP RECURRING. *TR
Jun 19, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO ACCELERATE AND STALLED WITHOUT WARNING. IN ADDITION, THE ELECTRICAL SYSTEM FAILED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,800. *TR
Jun 14, 2013
FUEL/PROPULSION SYSTEM
4 complaints
LOW PREASSURE ON TURBO, CHECK ENGINE LIGHT TURNS ON, AND LOW ENGINE PERFORMANCE
Jul 17, 2019
PCV VALVE COVER GASKET KEEPS HAVING LEAK ISSUES. IN THREE YEARS I HAVE REPLACE THREE PCV VALVE COVER GASKETS. I HAVE TALKED WITH THE CHEVROLET DEALERSHIP AND THEY ADMIT THAT IT'S A DESIGN FLAW PROBLEM. THIS SHOULD HAVE BEEN A RECALL AND I SHOULD NOT HAVE HAD TO PURCHASE THIS THREE TIMES AND HAVE IT PUT ON ONE EACH TIME.
Mar 09, 2019
I GOT GAS ON JUNE 1ST AND NOT EVEN 15 MILES AFTERWORDS MY CHECK ENGINE LIGHT CAME ON. I CHECKED TO MAKE SURE THE GAS CAP WAS ON PROPERLY AND LIGHT STILL DID NOT GO OFF. I TOOK CAR TO GET OBDII READ AND IT STATED THAT THE MASS AIR FLOW SENSOR WAS BAD AND ALSO THE FUEL INJECTORS AS WELL. ONE MECHANIC STATED IT WAS FROM BAD GAS BUT WAS UNABLE TO PROVE IT. I HAVE DONE PERSONAL RESEARCH AND FOUND THAT THE PCV IS CLOGGED AND NEEDS TO BE REPLACED OR CLEANED. THE CAR PROCEEDS TO RUN "ROUGH" AND STALLS WHEN PLACED IN PARK. I HOWEVER DON'T NOTICE A PROBLEM WHEN IN MANUAL GEAR.
Jul 29, 2018
REFERENCE TO CHEVY CRUX 2012 INTERMITTENTLY SMELL OF GASOLINE, WORSE WHEN STANDING, THAT BECAME MORE NOTICEABLE AFTER SHIELD WAS CUT, BUT THE CUT MADE DID NOT PREVENT THE OIL FROM POOLING AFTER OIL CHANGE, SINCE THE METAL SHIELD THAT WAS LEFT COLLECT THE OIL, AND DOES NOT PREVENT THE POOLING OF OIL AFTER OIL CHANGE. *TR
Apr 01, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
4 complaints
A WEEK OR SO AGO WHILE DRIVING HOME FROM WORK ON THE INTERSTATE THE INSTRUMENT CLUSTER WENT DARK AND THE DISPLAY IN THE CENTER OF IT COMPLETELY SHUT OFF. I FINISHED THE REMAINING 30 MINS. OF MY DRIVE WITHOUT IT RETURNING TO NORMAL(LIGHTS OFF DISPLAY REMAINED OFF). I DIDN'T HAVE ANY MORE ISSUES UNTIL TODAY. THIS AFTERNOON I DROVE TO A FAMILY GET TOGETHER AND WHILE STILL IN THE CITY MY INSTRUMENT CLUSTER PLUS MY RADIO DISPLAY STARTED TO RANDOMLY SHUT OFF THEN COME BACK ON AFTER A SECOND OR TWO SOMETIMES CONTINUOUSLY FOR 10-20 SECONDS AND ONCE FOR AROUND 30 SECONDS. EACH TIME THEY WENT OFF THE SPEAKERS WOULD SHUT OFF TOO AND I'M NOT SURE IF THE TURN SIGNALS WORKED DUE TO THE LACK OF A DISPLAY AND AUDIO. ONE INSTANCE I ALSO ENCOUNTERED EITHER REDUCED POWER STEERING OR COMPLETE LOSS OF IT FOR SEVERAL SECONDS WHILE LOSING POWER TO THE DISPLAYS AND REGAINING IT APPROXIMATELY 15 TIMES OVER ABOUT A 30 SECOND TIMEFRAME. AFTER THAT I GOT A STABILITRAK MESSAGE BUT STEERING WAS NORMAL FOR THE REST OF THE DRIVE. HOWEVER THE CLUSTER, RADIO DISPLAY, SPEAKERS, ETC. CONTINUED TO RANDOMLY TURN OFF FOR A SECOND OR TWO THEN COME BACK ON. WHEN WE LEFT THE GATHERING WITHIN A MINUTE OF STARTING THE CAR(HADN'T EVEN MADE IT OUT OF THE DRIVEWAY) EVERYTHING STARTED SHUTTING DOWN THEN COMING BACK ON JUST LIKE EARLIER BUT STEERING WASN'T EFFECTED AGAIN AND NO STABILITRAK MESSAGE ON THE WAY HOME EITHER. TODAY THE DRIVE STARTED IN A CITY THEN WAS OPEN HIGHWAY FOR ABOUT 20 MINS. AND THE GATHERING WAS AT A HOUSE ON THE OUTSKIRTS OF A TOWN. THE LOSS OF POWER TO THE THINGS I MENTIONED ABOVE SEEMED TO BE COMPLETELY RANDOM AND WERE NOT EFFECTED BY SPEED, STOP AND GO TRAFFIC, OR OPEN HIGHWAY. THE ONE TIME STEERING WAS EFFECTED I WAS TAKING OFF AT A STOP LIGHT BUT IT'S HARD TO SAY IF THAT WAS A FACTOR SINCE NONE OF THE OTHER STOPS WERE.
Apr 21, 2019
WHEN I TRY AND START MY CAR SOMETIME IT STALLS LIKE IT DOESN'T WANT TO CRANK UP AND WHEN I FINALLY DO GET IT CRANK THE EMERGENCY LIGHTS FLASH, POWER STEERING COMES ON THE SCREEN AND THEN WINDSHIELD WIPERS COME ON. I HAD THIS PROBLEM PREVIOUS A COUPLE MONTHS AGAIN TO WHERE WHEN I CRANK IT THE TRUNK CAME OPEN AND THE STABILITAK AND JERK AND OTHER THINGS WOULD POP UP. THEY PUT IT ON THE MACHINE AND IT SAID IT WAS MISFIRES SO I WENT AND GOT IT FIXED NOW IT'S HAPPENING AGAIN.
Aug 28, 2017
CAR DRIVES FINE BUT INTERIOR LIGHTS GO OUT RADIO STARTS BLINKING AND SERVICE STABILITRAK, SERVICE TRACTION CONTROL, SERVICE ANTITHEFT, AND SERVICE POWER STEERING LIGHTS COME ON THE DASH. I TOOK THE CAR TO THE DEALERSHIP WHERE THEY REPLACED THE BCM. THIS DID NOTHING 4 DAYS LATER IT ALL STARTED AGAIN. AFTER TURNING THE CAR OFF EVERYTHING RESETS. ON SOME OCCASIONS THE ANTITHEFT STOPS THE CAR FROM STARTING BACK UP I HAVE TO LEAVE THE CAR SIT WITH THE KEY ON ENGINE OFF FOR ABOUT 5 MINUTES THEN IT WILL START. THERE IS NO LOSS OF POWER IN THE ENGINE AND ALL THE GAUGES STILL WORK. WHEN I APPLY THE BRAKES THIS HAPPENS, OR WHEN I TRY TO ROLL DOWN THE WINDOW, OR EVEN WHEN IM JUST CRUISING DOWN THE STREET WITHOUT AND CHANGING SPEED OR ANYTHING IN THE CAR. *TR
Mar 12, 2014
WE HAVE VIDEO OF THE RADIO DISPLAY AREA GOING BLANK THEN COMING ON THEN GOING BLANK CONTINUALLY, IT TAKES OUT ALL SOUND I.E., RADIO, NAVIGATIONAL INSTRUCTIONS, BLINKER SOUND .. WHILE THROWING MULTIPLE ERROR CODES IN THE AREA FOR ODOMETER READING I.E., SERVICE STABILA TRACK, SERVICE TRACTION CONTROL. THE USERS MANUAL TELLS YOU THAT IF SOMETHING LIKE THIS HAPPENS TO SHUT OFF THE CAR TO RESET THE CAR. IF YOU DO SHUT IT OFF OR STALL OUT THE CAR (MANUAL TRANSMISSION) EVERYTHING GOES DEAD. IT CANNOT BE ACCESSED BY ONSTAR (I CALLED THEM ON 2-19-2014 AND ASKED THEM TO DOCUMENT THAT THEY COULD NOT ACCESS THE CAR ... IT SIMPLY READ "ERROR" FOR THEM) THE FOB KEY HAS NO EFFECT, THERE IS NO STEERING, NO BRAKES, NO LIGHTS, NO NOTHING FOR 20 TO 45 MINUTES. SO IF IN TRAFFIC .. THE CAR SIMPLY BECOMES EITHER A ROAD BLOCK OR A TARGET. THE CAR HAS BEEN INTO 2 DIFFERENT DEALERSHIPS AND EVEN WITH VIDEO OF THE INCIDENTS THEY SIMPLY SAY THEY CAN FIND NOTHING WRONG AND MAKE RIDICULOUS SUGGESTIONS. THE CAR AS IS, IS AN ACCIDENT OR WORSE WAITING TO HAPPEN. *TR!....UPDATED 07/31/14 *BF
Feb 27, 2014
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
4 complaints
TURBO CHARGER VALVE FAILED CAUSING MULTIPLE OTHER ISSUES. CAR SHUTS OFF RANDOMLY. STABILITY TRACK KEEPS COMING ON EVEN AFTER THE WIRE TO THE BATTERY WAS REPLACED.
Feb 11, 2019
I HAVE A 2012 CHEVROLET CRUZE ECO, WITHIN A YEAR I HAD TO HAVE THE TURBOCHARGER REPLACED. BEFORE I HAD IT REPLACE I BROUGHT IT TO THE DEALER WITH COMPLAINTS OF LOSING POWER AND THE SMELL OF GAS AND EXHAUST. THEY SAID WORKING AS NORMAL; WITHIN DAYS IT STARTED MAKING A LOUD NOISE. I CALL ONSTAR TO DO A DIAGNOSIS' IT WAS MY TURBOCHARGER. IT WAS FIX BUT A FEW DAYS LATER IT SMELT LIKE FUMES AGAIN. TOOK IT IN AND THEY SAID WORKING AS NORMAL. A YEAR LATER THE TURBOCHARGER WENT OUT AGAIN AND I PAID 1200 TO HAVE IT FIX. LONG STORY SHORT I'M STILL SMELLING EXHAUST EVEN AFTER HAVING ALL THE RECALLS FIX. NOW MY STABILITY TRACTION CONTROL LIGHT CAME ON THE OFF AGAIN. THIS CAR WAS A LEMON FROM THE BEGINNING BUT I'M OUT OF WARRANTY. I THOUGHT BY NOW THEY WOULD OF HAD A RECALL ON THEIR TURBOCHARGER AND THE OIL LINE THAT THEY SAY THAT KEEPS GETTING BLOCK AND THE EXHAUST SMELLL. IS ANYONE WORKING ON ALL THESE COMPLAINTS?
Feb 13, 2017
DRIVING MY CAR AT ABOUT 25MPH STARTED TO HEAR A RATTLE IN IT. WHEN WENT TO ACCELERATE THE CAR STARTED TO SMOKE AND HAD NO POWER. WHEN IDLING YOU COULD HEAR THE MOTOR "WORK" AND IT HAD A JUMP IN IT. ONLY HAS 50,000 MILES AND HAS NEVER BEEN DRIVEN HARD. OF COURSE IT'S OUT OF WARRANTY NOW AND I HAVE NO CLUE WHY IT WOULDN'T ACCELERATE AND STARTED SMOKING. THE ENGINE LIGHT CAME ON AND WAS STILL ON WHEN I LEFT MY CAR SITTING ON THE SIDE OF THE ROAD.
May 03, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 30 MPH DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE SPUTTERED AND STALLED, AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAM COVER NEEDED TO BE REPLACED AND THE FUEL TRIM NEEDED TO BE RESET. THE REPAIRS WERE PERFORMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED AGAIN TO THE DEALER. THE CONTACT STATED THAT THE STABILITRAC WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Apr 15, 2016
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
3 complaints
Service Bulletin Number: 14311B, Date: June 2015, Service Bulletin: SB-10057574-8899 CONDITION On certain 2011–2015 model year Chevrolet Cruze vehicles, the negative battery cable terminal clamp may have an insufficient crimp at the battery negative terminal. Over time, the internal resistance increases and vehicle electrical systems do not receive adequate power. With this condition, the following effects are possible: the Radio/HVAC Display may turn off and on; the Antilock Brake System, Service Traction System, Service Stabilitrac and Steering vehicle messages may come on and off; the turn signal sound may not be heard; “Battery Saver Active” and “Service Steering” may display in the Driver Information Center (DIC); and the interior and exterior lighting may flicker. Power steering assist may also be lost, and greater effort may be needed to turn the steering wheel at low speeds or while the vehicle is stopped. It's in the Service Bulletin Provided below. I am not sure if my 2012 Chevy Cruze Eco is included in this Service Bulletin (Below), but this Service Bulletin is the closest thing I could find that describes what is going on with my Vehicle. Lights blinking, steering hard to turn, steering warning light coming on (Stabilitrac), and other things as well described in the Service Bulletin. Again, I am not sure if my car's VIN Number, is included in the Service Bulletin, I would like to know if it is? or not?, before taking it in to the Dealer Ship, for repairs/service, because it is unsafe to drive at this point forward.
Jun 24, 2021
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING WARNING LIGHTS ILLUMINATED AND THE HEADLAMPS TURNED OFF WITHOUT WARNING. THE CONTACT EXPERIENCED SEVERAL ELECTRICAL ISSUES WITH THE VEHICLE, INCLUDING THE KEY FAILING TO DISLODGE FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Jan 26, 2016
-THE FOLLOWING SYMPTOMS OCCUR INTERMITTENTLY (APPROXIMATELY ONE TIME PER MONTH) -WHILE OPERATING THE VEHICLE, THE ISSUE TYPICALLY BEGINS WITH THE CENTER RADIO DISPLAY AND SOUND FLICKERING ON AND OFF. -NEXT, VARIOUS ELECTRICAL SYSTEMS IN THE CAR BEGIN TO MALFUNCTION. THIS INCLUDES TRACTION CONTROL, POWER STEERING, HEADLIGHTS, TURN SIGNALS CRUISE CONTROL, WINDOW FUNCTIONS, AND BRAKE LIGHTS. -THE VEHICLE DOES NOT ONLY REPORT THE SYSTEM MALFUNCTION, BUT WILL ACTUALLY EXPERIENCE FAILURE (ETC, POWER STEERING IS ACTUALLY DISABLED IN THE CAR). POWER STEERING WAS ONCE LOST AT THE BOTTOM OF A SWITCHBACK IN THE MOUNTAINS. I NEARLY LOST CONTROL OF THE VEHICLE. -AFTER THIS ISSUE OCCURS, IF THE VEHICLE IS TURNED OFF IT WILL NOT RESTART FOR 30-60 MINUTES (UNLESS THE BATTERY IS DISCONNECTED AND RECONNECTED). -DURING THIS PERIOD IT WILL NOT RESTART, NONE OF THE ELECTRICAL FUNCTIONS OF THE CAR WILL WORK (DOORS WILL NOT LOCK, WINDOWS WILL NOT MOVE, LIGHTS WILL NOT TURN ON, ETC). -ALSO, DURING THIS PERIOD I HAVE NOTICED A SOUND WITHIN THE DASHBOARD. THIS SOUNDS LIKE A SMALL ELECTRIC MOTOR RUNNING FOR APPROXIMATELY 60 SECONDS. *TR
Jul 05, 2014
STEERING,ENGINE
3 complaints
ON MY WAY TO WORK FEBRUARY 22 I HAD NOTICE A STRONG BURNING SMELL AND JUST ASSUMED IT WAS FROM SOMETHING OUTSIDE. SO I JUST IGNORED IT AND CONTINUED MY DRIVE. ONCE I GOT TO WORK I NOTICED THAT THERE WAS SOME LIGHT SMOKE COMING FROM UNDER MY HOOD SO I LIFTED IT AND CHECKED TO SEE IF ANYTHING LOOKED STRANGE BUT I DIDN'T NOTICE ANYTHING. SO I CONTINUE TO DRIVE FOR A FEW MORE DAYS BECOMING ACCUSTOMED TO THE SMELL AND SMOKE. MIND YOU I CHECK ALL MY FLUIDS ONCE A WEEK BECAUSE I DO ALOT OF LONG DISTANCE DRIVING. AFTER ABOUT 6-8 DAYS OF DRIVING TO MY NEW JOB THE SMOKE STARTED GETTING THICKER AND MORE WHITE AND I STARTED TO NOTICE THAT MY OIL LEVEL WAS DROPPING. SO I BOUGHT SOME TO KEEP IN MY CAR SO I DIDN'T RUN IT DRY. BUT I HAD TO KEEP DRIVING IT TO WORK BECAUSE I NEEDED TO HAVE A PAYCHECK COMING IN. I HAD BEEN OFF WORK FOR ABOUT 3 MONTHS DUE TO THE PANDEMIC AND COULDN'T AFFORD TO BRING IT TO A MECHANIC UNTIL MY FIRST PAY DAY. WELL NEEDLESS TO SAY AS I PULLED UP TO MY HOUSE ON THE 8TH (TWO DAYS BEFORE MY VISIT TO THE MECHANIC) I NOTICED THE SMOKE WAS MUCX MORE INTENSE THEN IT WAS BEFORE SO I LIFTED THE HOOD AND SAW FLAMES. SO I CLOSED THE HOOD AND GRABBED SOME BAKING SODA FROM MY HOUSE AND POURED IT OVER THE FLAMES. MY NEIGHBOR SAW WHAT HAD HAPPENED AND CAME OVER TO SEE WHAT WAS HAPPENING AND NOTICED WHERE THE OIL WAS COMING FROM AND SAID HE COULD PATCH IT TEMPORARILY SO I CAN MAKE IT TO THE MECHANIC. BUT I AM NOT WILLING TO TAKE THE RISK. ALSO ABOUT A MONTH AGO I NOTICED THAT THERE WAS A NOISE COMING FROM MY FRONT WHEELS AS I WAS DRIVING AND THE VEHICLE STARTED PULLING TO THE DRIVER'S SIDE.
Mar 25, 2021
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V288000 (ENGINE AND ENGINE COOLING). AFTER THE REPAIRS WERE COMPLETED, THE CONTACT NOTICED THAT THE POWER STEERING HARNESS HAD BEEN CHEWED AND FELT THAT THE ENGINE WAS NO LONGER PROTECTED SINCE THE ENGINE COVER WAS REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,535. THE CURRENT MILEAGE WAS APPROXIMATELY 6,000.
Feb 07, 2013
THIS VEHICLE WAS PURCHASED DECEMBER 2010 AND SINCE THE PURCHASE ALL THE ISSUES THAT 2012 CHEVY CRUZE HAS BEEN SUBJECTED TO REGARDING RECALLS WE HAVE SUFFERED THEM. THIS COMPLAINT IS FILED DUE TO THE FACT THAT, ALTHOUGH THE CAR IS UNDER WARRANTY, GM AND THE DEALERSHIP REFUSES TO HONOR THE WARRANTY, FOR THE REPAIR OF THE FLY WHEEL BOLTS. THESE BOLTS ARE INTERNAL AND ARE CURRENTLY LOOSE AND WHILE DRIVING THE VEHICLE, THE VEHICLE DOES NOT ACCELERATE AND THEN SUDDENLY STOPS. *TR
May 13, 2012
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
IT KEEP SAYING A/C OFF DUE TO HIGH ENGINE TEMP BUT IT STAY IN COLD N I GOT COOLANT SENSOR RADIATOR SENSOR ALL FIXED N IT KEEP SAYIN THE SAME STUFF IT'S GIVING ME A HEAD ACHE WEN I GO FOR LONG DRIVES TO MALL OR STORE IT POPS ON
Mar 12, 2021
CATALYTIC CONVERTER, ENGINE LIGHT ON AND SULPHER SMELL
Apr 04, 2019
I AM HAVING ISSUES WITH MY TURBO. AFTER TAKING IT TO MY MECHANIC I AM TOLD THAT IT IS A COMMON ISSUE
Jan 31, 2019
STEERING,ELECTRICAL SYSTEM,ENGINE
3 complaints
SHORTLY AFTER PURCHASING CAR, THE CAR STARTED AND LIGHTS STARTED FLASHING BY ITSELF MORE THAN 10 MINUTES AFTER EXITING THE CAR. THEN HEAT STOPPED WORKING IN 0 DEGREE WEATHER. WHILE DRIVING NOTIFICATION SAID "AC OFF DUE TO HIGHT ENGINE TEMP". WHILE DRIVING CAR SHUT DOWN AND WOULDN'T START SAYING "SERVICE STABILI TRACK" TOOK TO MECHANIC AND THEY SAID I NEED A NEW WATER PUMP AND HEAD GASKET. MIND YOU HEAT STOPPED WORKING AS WELL AGAIN. THEY CONFIRMED THERE WAS NO ANTIFREEZE BECAUSE ITS LEAKING. NOW THANK GOODNESS I WAS JUST GETTING HOME, COULD BARELY GET INTO THE DRIVEWAY BECAUSE NOW I'M GETTING A NOTIFICATION "SERVICE POWER STEERING". FROM EVERYTHING I'VE READ THERE HAVE BEEN RECALLS DUE TO ALL OF THESE ISSUES BUT MY VIN ISN'T LISTED. I STILL OWE ALMOST 5000.00 ON THIS CRAPPY CAR AND I'M COMPLETELY OVER IT... WORST CAR EVER
Nov 05, 2020
WHILE DRIVING IN THE CITY AT NIGHT, THE VEHICLE COMPLETELY SHUT OFF, INCLUDING THE ENGINE AND ALL ELECTRICAL SYSTEMS WITHOUT ANY WARNINGS. THIS CAUSED ALL LIGHTS TO TURN OFF, LOSS OF POWER STEERING, POWER TO BRAKES, AND LITTLE TO CONTROL TO THE VEHICLE. LUCKILY, THE VEHICLE BEHIND ME NOTICED AND TAILED ME TO A STOP WITH THEIR WARNING LIGHTS. I THEN PROCEEDED TO OPEN THE ENGINE WITH A FLASHLIGHT TO DISCOVER THAT THE BATTERY WAS STILL PROPERLY CONNECTED (6 MONTHS OLD) WITH NO FRAYS OR CORROSION TO THE CONNECTORS OR WIRING. AFTER ABOUT 5 MINUTES ATTEMPTING TO FIND A TOW TRUCK COMPANY THE VEHICLE ELECTRICAL SYSTEM CAME BACK ON WITH NO INTERVENTION. I TURNED THE IGNITION SWITCH AND THE VEHICLE STARTED WITH NO ISSUES AND NO ENGINE LIGHTS ON. I DROVE IT THE REST OF THE WAY HOME WITH NO ISSUES. WHEN I GOT HOME I CHECKED ALL THE FUSES AND ALL WERE OPERABLE. THE OBD SCANNER FOUND NO CODES. I AM MID 30S 190IBS AND FAIRLY STRONG, I COULD ONLY IMAGINE IF THIS HAPPENED IN AN INTERSECTION OR DURING BUSY HOURS ON THE HIGHWAY, I WOULDN'T BE SITTING HERE REPORTING THIS ISSUE. I FOUND NUMEROUS SIMILAR COMPLAINTS ON BLOGS CONCERNING THIS MODEL. I ASSUME NOT MANY HAVE REPORTED PROPERLY SINCE THERE IS NO RECALL ISSUED FOR THE ELECTRICAL SYSTEM.
Sep 03, 2018
CAR WONT TURN OFF EVEN WITH KEY OFF LIGHTS STAY ON TOO OTHER TIMES CAR JUST TURNS OFF WHILE STILL ON DRIVE BUT GM CALMS NO RECALLS !
Jul 31, 2017
ELECTRICAL SYSTEM,SERVICE BRAKES
3 complaints
MY CAR HAS STARTED TO GET HARD TO BRAKE. EVEN GOING FORWARD OR REVERSE SLOWLY THE CAR DOES NOT WANT TO BRAKE. I TRY TO BRAKE AND THE CAR STILL SLIDES FORWARD OR REVERSE. I SOMETIMES HAVE TO PUMP THE BRAKE MULTIPLE TIME AND IT DOES NOT ALWAYS HELP. I HEARD THERE WAS A RECALL FOR THIS ISSUE BUT MY CAR'S VIN IS NOT APART OF THE RECALL WITH THE SAME ISSUE. I BLEED THE BRAKES AND PUT NEW FLUID AND NOT MUCH HAS REALLY CHANGED. I HAVE A CHEVROLET CRUZE ECO 1.4L, ANY HELP WOULD BE APPRECIATED.
Jul 28, 2020
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT HAD TO APPLY EXTRA FORCE TO THE BRAKE PEDAL. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AUTO ZONE WHO FOUND FAILURE CODES FOR THE ECM AND BRAKES. THE DEALER WAS CONTACTED AT 319-393-3300 AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED TO BE BROUGHT IN TO BE DIAGNOSED. THE DEALER ALSO STATED THAT EVEN THOUGH THE VEHICLE EXPERIENCED THE FAILURES IN A RECALL ,IT DID NOT MEAN HER VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WAS NO RECALL UNDER THE VIN, AND THAT A MANAGER WOULD CONTACT HER BACK. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,600.
Jul 28, 2017
WHEN PUTTING THE 2012 CRUZE IN REVERSE THE BRAKES WOULD FAIL TEMPORARILY FORCING ME TO PUSH THE CAR INTO PARK. A WEEK LATER THE RADIO START TO TURN ON AND OFF. AT THIS POINT IN TIME AUG 7 2014 ONLY THE BRAKES HAVE BEEN FIXED. *TR
Aug 07, 2014
SEAT BELTS
3 complaints
I GOT IN THE CAR PUT MY SEAT BELT ON LEFT MY HOUSE TO GO TO THE GROCERY STORE AND I HEARD A DING SOUND LIKE I HAD NOT CLICKED MY SEAT BELT IN. I THOUGHT THIS IS ODD I TRIED TO UNLOCK IT BY PUSHING ON THE BUTTON BUT IT WOULD NOT POP OUT I HAD A TOENAIL CLIPPER IN MY PURSE AND WHEN I GOT TO THE GROCERY I HAD TO WIGGLE IT AROUND TO FREE MYSELF OF THE SEAT BELT DUE TO IT BEING STUCK IT FINALLY POPPED OUT NOW I CAN NOT WEAR MY BELT BECAUSE IT WILL NOT GO BACK IN . I HAVE NEVER HAD ANY PROBLEMS NOR BEEN IN ANY ACCIDENTS SO I'M CONFUSED AS TO WHAT IS WRONG WITH IT. I WAS ON A CITY STREET SITTING AT A RED LIGHT WHEN THE SENSOR FOR THE SEAT BELT WENT OFF
Mar 09, 2020
DROVE TO MY AUNTS HOUSE AND UNBUCKLED MY SEAT BELT. WENT INSIDE FOR A BRIEF SECOND WHILE CAR WAS RUNNING. GOT BACK INTO MY CAR AND TRIED TO PUT MY SEAT BELT ON AND IT WOULD NOT LATCH. TRIED VARIOUS TIMES. WHEN I RETURNED HOME I TRIED IT AGAIN AND IT LATCHED.
May 24, 2016
A SEATBELT GOT WRAPPED AROUND MY 2 YEAR OLDS NECK AND WOULD NOT LOOSEN AND WE HAD TO CUT THE SEATBELT BECAUSE IT WAS CHOKING HER... IT HAPPENED WHEN I WAS DRIVING DOWN THE ROAD AND LUCKILY MY AUNTS HOUSE WAS CLOSE AND I WAS ABLE TO RUN IN THE HOUSE AND GET SCISSORS TO CUT IT OFF HER.
Oct 13, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
3 complaints
PASSENGER HEADLIGHT WILL NOT KEEP LOW BEAM/HIGH BEAM ON EVEN WITH NEW BULBS, CHANGED SOCKET CONNECTORS, PROBLEM SEEMS TO REAPPEAR, HAPPENS WHILE DRIVING AND STATIONARY
Feb 25, 2020
WHILE DRIVING DOWN THE ROAD DOWN THE ROAD, RADIO TURNS ON AND OFF , AC STOPPED BLOWING, LIGHTS FLASHING ON AND OFF, STABILITY TRACK FLASHING, THIS IS A PROBLEM, FIX IT, TOO MANY PEOPLE ARE HAVING THE SAME ISSUE! UNACCEPTABLE!
Aug 25, 2017
DRIVING ON INTERSTATE 10 WHEN ELECTRICAL LIGHTING, RADIO, ETC START BLINKING ON AND OFF. I WAS ON MY WAY FROM FLORIDA TO NORTH CAROLINA WHEN IT HAPPENED, I TURNED AROUND AND WENT TO CHEVROLET DEALER WHERE I BOUGHT IT, WAS CHECKED OUT AND MECHANIC SAID THEY COULDN'T FIND ANYTHING WRONG. DROVE TO NORTH CAROLINA AND WHEN I ARRIVED AT MY SON'S HOME THE SAME THING HAPPENED TWICE. WE TOOK IT TO CHEVROLET DEALER IN MOORESVILLE,NC, THEY FOUND OUT THROUGH GM IT WAS THE ELECTRICAL BOX CAUSING ALL THE PROBLEMS AND THEY REPLACED IT WITH A NEW ONE. I WASN'T IN AN ACCIDENT BUT IT MADE ME SCARED TO DRIVE IT. I FEEL AS THOUGH GM SHOULD HAVE RECALLED IT AND NOT MAKE THE CONSUMER WONDERING. I WOULD LIKE GM TO BE NOTIFIED ABOUT THIS AND TO ALSO HEAR FROM THEM. *TR
Oct 21, 2014
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
3 complaints
I NOTICED THAT MY VEHICLE SEEMED TO BE HAVING ISSUES WHEN I PRESSED ON THE BRAKE, SO I TOOK IT IN. I FOUND OUT THAT IT WAS A COMPLETELY UNRELATED ISSUE, AND HAD TO DO WITH A CRACK RUNNING THROUGH THE MANIFOLD. THIS WAS CAUSING OIL AND COOLANT TO LEAK ONTO THE ALTERNATOR. IF I HAD NOT CAUGHT THIS EARLY ENOUGH, THEY SAID I WOULD HAVE NOT BEEN ABLE TO GET IT FIXED. THEY REPAIRED THE LEAK, BUT A COUPLE WEEKS LATER I NOTICED MY CAR LOSING SIGNIFICANT AMOUNTS OF COOLANT/OIL. THIS IS CAUSING OIL AND COOLANT TO AFFECT THE TURBO SETTING OF MY MANUAL CAR, AND HAS COST ME UP TO $2,000 IN REPAIRS. THIS HAS BEEN THE UNDERLYING PROBLEM AS TO WHY I HAD TO GET MY FLYWHEEL REPLACED 2 YEARS AGO, WHICH WAS ANOTHER $1,500. THIS IS ALSO WHAT CAUSED THE TRANSMISSION FAILURE 3 YEARS AGO, ANOTHER THOUSAND DOLLARS. I NOTED THAT THE VEHICLE BEGAN LEAKING FLUID AFTER BEING STATIONARY OR MOVING WHILE/AFTER RUNNING FOR 10 MINUTES OR LONGER.
Oct 21, 2019
CLUTCH SMELL VERY STRONG DOOR DUST ALL OVER ENGINE CAR HAS 9000 MILES ON IT ALSO GETTING A ENGINE CODE SAYS CRUISE CONTROL SENSOR THIS CAR DON'T HAVE CRUISE CONTROL DEALER SAYS CLUTCH NOT UNDER WARRANTY I'M VERY DISSAPOINTED WITH THE POWER IN THE ENGINE CAR HAS NO POWER FOR GOING UP ANY SLOPE OR HILLS WAY UNDER POWERED.
Apr 09, 2017
WHEN THE CAR FIRST STARTED MESSING UP IT WAS MINOR THINGS I NOTICED: THE IN DASH LIGHTER NOT WORKING, TRUNK LATCH DOESN'T WORK EXCEPT BY KEY, TURN SIGNALS WOULD GLITCH, CAN'T USE USB & AUDIO CORD AT SAME TIME WITHOUT IT CUTTING OFF BOTH COMPLETELY. THEN A COUPLE WEEKS LATER I NOTICED MY CAR HAD AN UNUSUAL DELAY IN INCREASING SPEED IT WAS AS IF I HAD TO PUSH IT TO THE FLOOR JUST TO GET TO 30 MPH. NOW THE MOST RECENT EVENT OCCURRED ON 9/17/15 WHICH IS WHAT'S PROMPTING ME TO FILE THIS COMPLAINT (KEEP IN MIND I'VE ONLY OWNED THE VEHICLE FOR 8 MONTHS, PURCHASED AT 54K MILES CURRENTLY HAS 70.9K) I DROVE TO MY HOUSE APPROX 30 MIN HWY FROM WHERE I WAS I GOT INTO MY CAR THE NEXT MORNING IT DIDN'T START AT ALL. MY BF CHECKED THE BATTERY VOLTAGE & IT WAS TOO DEAD TO TEST, WITH A JUMPER BOX MY CAR TOOK APPROX10 MIN TO EVEN TURN OVER, DURING THE TIME OF ME INSIDE THE CAR ATTEMPTING TO START IT MY STEERING COLUMN LOCKED UP, LIGHTS IN DASH, RADIO SYSTEM, HEADLIGHTS EVERYTHING FLASHING ON AND OFF, KEY WAS STUCK INSIDE IGNITION, A FOUL SMELL & CLICKING NOISE IS COMING FROM ENGINE, & COULDN'T LOCK DOORS ONCE I TURNED CAR OFF IMMEDIATELY. THIS ALL OCCURRED I'D SAY WITHIN A MATTER OF 30 SECONDS AFTER THE CAR TO TURNED OVER. WAS SO FREAKED OUT I DIDN'T TRY TO START AGAIN FOR 2-3 MIN AND ONCE I DID IT STARTED RIGHT UP. WITHIN 72 HRS I HAVE NOW SEEN THE STABILITRAC SERVICE ALERT, THEFT ALERT SYSTEM NEEDS SERVICED, ALONG W/ AIR BAGS, & BATTERY LIGHT FLICKERS ON & OFF. THE CLICKING UNDER MY HOOD HAS CONTINUED, THE ROTTEN EGG SMELL FROM ENGINE COMES & GOES, DASH LIGHTS GO DIM THEN GO BACK TO REGULAR. DROVE TO O'REILLYS, THEY WERE ABLE TO TELL ME I NOW HAVE A BAD ALTERNATOR AS WELL. RECALL 14801 WAS ISSUED FOR REPROGRAM ENGINE CONTROL MODULE, GETTING SERVICED THIS WEEK AT DEALERSHIP BUT COULD THIS POSSIBLY CAUSE ALL THIS?? ESPECIALLY CONSIDERING I DON'T WANT TO BE RESPONSIBLE FOR REPAIRS. HELP
Sep 20, 2015
SUSPENSION
3 complaints
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 60 MPH, THE FRONT PASSENGER SIDE AXLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE FRONT PASSENGER SIDE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,654.
Sep 12, 2019
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER SIDE OF THE VEHICLE COLLAPSED TOWARDS THE GROUND. THE VEHICLE STALLED WITHOUT WARNING AND THEN ROLLED INTO AN UNOCCUPIED PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT PASSENGER SIDE AXLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Feb 26, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SEAL THAT HELD THE DRIVE AXLE IN THE TRANSMISSION WAS FAULTY, CAUSING TRANSMISSION FLUID TO LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY WOULD HAVE TO REPLACE THE SEAL THAT HELD THE DRIVE AXLE BUT THEY DID NOT HAVE THE PARTS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 342.
Jun 15, 2012
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
3 complaints
THE VALVE COVER AND PCV VALVE LEAKS AIR BAD AND IS DEFECTIVE. IT CONSTANTLY CAUSES SURGING AND MULTIPLE OBD CODES AND THE STABILI/TRAC TO FLASH AND THE RADIO TO FLASH OFF AND ON. IT IDLES ROUGH AND SHUTS OFF ROUGH TOO. THE GAS MILEAGE ISN'T AS GOOD AS IT SHOULD AND THE POWER ISN'T AS GOOD AS IT SHOULD. THERE SHOULD BE A RECALL ON THIS KNOWN DEFECTIVE PCV VALVE COVER TO BE FIXED
Aug 13, 2018
THE "CHECK ENGINE" LIGHT CAME ON ONE EVENING AND WITH A MESSAGE TO SERVICE THE STABILTRACK. I DID GET THE CAR HOME. NEXT MORNING, STARTED THE CAR, WAS STOPPED AT AN INTERSECTION NEAR MY HOME WHEN THE ENGINE LOST POWER IN THE MIDDLE OF THE INTERSECTION. WAS ABLE TO GET THE CAR HOME BY TURNING IT OFF AND RESTARTING IT, BUT IN TRYING TO DRIVE THE CAR TO THE REPAIR SHOP, WAS NOT ABLE TO GET ANY ACCELERATION AND HAD TO HAVE THE CAR TOWED FROM MY DRIVEWAY. DIAGNOSTICS REVEALED THE THROTTLE BODY HAD TO BE REPLACED AND THE SENSOR CLEARED. WAS TOLD BY MY MECHANIC THAT THERE IS A SERVICE BULLETIN OUT FOR THIS ISSUE FROM GM. THIS IS A CAR WITH 41,000 MILES ON IT.
Jan 08, 2018
I PURCHASED A NEW 2012 CRUZE ECO NEW AND CURRENTLY HAVE 48K MILES ON IT. THIS WEEKEND THE CRUZE TWICE HAD THE FOLLOWING PROBLEMS: 1. DIC ERROR - ENGINE POWER REDUCED 2. DIC ERROR - SERVICE STABILITRAK 3. CHECK ENGINE LIGHT ENGINE POWER WAS REDUCED TO PEAK OUT AT 10 MPH. LUCKILY THE POWER STEERING WAS UNAFFECTED AND I WAS ABLE TO GET THE CRUZE HOME WITHOUT ACCIDENT. LETTING THE CRUZE SIT FOR A FEW MINUTES IN THE OFF POSITION SEEMED TO CLEAR THE ISSUE, BUT IT WAS STILL SCARY TO HAVE THE ENGINE SHUT DOWN LIKE IT DID. LOCAL DEALER CONFIRMED THAT THE THROTTLE BODY WAS JUNK AND REPLACED IT BUT NOT UNDER ANY WARRANTY. TOTAL COST WAS $400. DEALER CONFIRMED THAT SIMILAR ISSUE IS OCCURRING WITH SIERRA PICKUPS AND THE TB IS COVERED UNDER THE POWERTRAIN WARRANTY. VERY DISAPPOINTED THAT THE TB WAS NOT COVERED AS AN ENGINE COMPONENT. MANY CRUZE OWNERS ARE HAVING THIS PROBLEM...LOOK ON CRUZETALK.COM. THE TB SHOULD NOT BE WEARING OUT AT 48K...OR 100K.
Mar 11, 2016
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
CAR SLOW TO CRANK, CHECK POWER STEERING COMES ON OR CHECK ANTI THEFT SYSTEM OCCASIONALLY. SOMETIMES THE WIPERS, EMERGENCY LIGHTS OR TRUNK POPS OPEN. NO ON CAN GIVE ME AN ANSWER AS TO WHAT THE HECK IS GOING ON WITH MY 2012 CRUZ. THIS HAPPENS WHILE THE CAR IS STATIONARY.
Sep 14, 2017
I NOTICED MY CAR WASN'T BEEPING WHEN I TRIED TO LOCK IT. I TRIED TO START MY CAR AND IT COMPLETELY SHUT DOWN. I MANAGED TO GET MY HOOD OPEN AND DISCONNECTED THE BATTERY CABLES. IT WAS FINE FOR A FEW WEEKS THEN THE "CHECK STABILITRACK" WENT OFF AND MY CAR SHUT DOWN. I MADE IT TO MY DESTINATION AND IT SHUT DOWN COMPLETELY. I TRIED TO DISCONNECT IT AND EVEN THAT DIDN'T WORK. UPON FURTHER INVESTIGATION MANY HAD HAD THIS ISSUE AND IT'S NOT THE STABILITRAK ITS APPARENTLY THE GROUND CABLE TO THE BATTERY (BLACK CABLE). MY CAR WILL WORK BUT WILL OCCASIONALLY COMPLETELY RESET THE SYSTEM SO TRYING TO SAVE THE TIME OR DATE IS POINTLESS. I WANT THIS INVESTIGATED!
Aug 29, 2016
PURCHASED CAR NEW FOR MY DAUGHTER GOING TO COLLEGE. CAR HAS BEEN GOOD BUT SHE CALLED ME THAT SHE STARTED HER CAR IN A PARKING LOT AND SHE HAD A STABILITRAC LIGHT, POWER STEERING, AND TONES GOING OFF. SHE WAS SCARED BUT I CALLED A REPAIR SHOP AND THEY SUGGESTED TO TURN OFF AND ON. SHE DID THIS AND ALL BUT STABILITRAC WENT OFF. SHE DROVE TO TAKE TO DEALER. SHE STOPPED TO GET GAS AND WHEN TURNED CAR BACK ON, ALL LIGHTS STOPPED. SHE DROVE CAR HOME AND TOOK TO LOCAL REPAIR. HE SAID HE COULD NOT FIND ISSUE. A WEEK LATER, SHE WAS DRIVING ON THE INTERSTATE AND THE LIGHTS CAME ON AGAIN. SHE VIDEO TAPED THE LIGHTS. SHE PULLED OFF AND TURNED CAR OFF AND THEN ON AND EVERYTHING WAS RESET. WE ARE CONCERNED THAT ERROR CANT BE TRACTED BUT CONTINUES TO BE ISSUE.
Aug 29, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
CAR WHEN IN PARK WITH PARKING BREAK AND IDILING IN NEUTRAL. THE STEERING WHEEL WILL JERK, THE SPEEDOMETER WILL SPIKE AT MAX SPEED AND DOORS WILL LOCK AND ALL DASH LIGHTS FLASH ON. WHILE DRIVING DOWN THE ROAD BETWEEN 25 TO 45 MPH THE RADIO WILL TURN ITSELF OFF AND THEN BACK ON FOR NO REASON. ALSO WHILE TURNING AT SLOW SPEED, CAR WILL RESET ITSELF. AS IN IT WILL LOSE ALL POWER TO THE POWER STEERING, AC, RADIO, EVERYTHING AND YOU WILL HAVE TO RESTART THE CAR. NOT SAFE AT ALL WHEN DRIVING IN TRAFFIC.
Jun 29, 2017
MY CHEVY CRUZE HAS BEEN EXPERIENCING SIMILAR PROBLEMS FROM PAST REPAIRS AND WOULD SHUT OFF WHILE DRIVING. WHILE DRIVING THE CAR WOULD LOSE POWER, MULTIPLE WARNING LIGHTS WOULD FLASH ON THE DASH, THE CAR WOULD LOSE THE ABILITY TO ACCELERATE AND THE DOORS WOULD UNLOCK WHILE DRIVING. THIS HAS OCCURRED SEVERAL TIMES YESTERDAY (6/23/15): WHILE DRIVING OVER A BUMP AT A LOW SPEED AND WHILE MERGING ONTO THE FREEWAY AT ABOUT 60MPH. DURING YESTERDAY'S INCIDENT I HAD TO GO INTO THE EMERGENCY LANE AND PUT MY EMERGENCY LIGHTS ON AS MY CAR LOST THE ABILITY TO ACCELERATE. THE CAR LOST POWER FOR A FEW SECONDS AND THE CAR WOULD GAIN POWER IMMEDIATELY AFTER. THERE HAVE BEEN TWO PRIOR INCIDENTS WHERE MY CAR HAS LOST COMPLETE POWER WHILE DRIVING, BOTH TIMES A SAFETY REPORT HAS BEEN FILED. THIS IS A VERY SCARY ISSUE AND HOPE THAT THIS DOES NOT OCCUR AGAIN.
Jun 24, 2015
WHILE DRIVING APPROX. 40 MPH, VEHICLE STALLED, TRACTION STABILITY AND CHECK ENGINE LIGHTS ILLUMINATED, AND STEERING LOCKED. THE RADIO SHUT OFF AND THE RADIO SCREEN/ ENV CONTROL PANEL FLICKERED ON AND OFF CONTINUOUSLY. I CONTINUED TO DRIVE THE CAR SINCE I WAS A SHORT DISTANCE FROM HOME. CHECKED THE BATTERY CONNECTIONS AND ALL SEEMED TO BE TIGHT. DROVE CAR TO WORK TODAY BUT DIDN'T HAVE THE ISSUE. I LITERALLY JUST BOUGHT THIS CAR A WEEK AGO AND IT PASSED MD STATE INSPECTION. I AM WONDERING NOW IF THE INSPECTION INCLUDED A OBD CHECK. *TR
Mar 03, 2015
STRUCTURE
3 complaints
I AM HAVING PROBLEMS WITH MY TRUNK RELEASE. THE TRUNK WILL RANDOMLY POP OPEN WHEN THE CAR IS IN PARK AND WHEN I START THE CAR AND, WHEN THE CAR IS OFF AND IN PARK.
Feb 06, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THE VEHICLE DOOR LATCH BECAME INOPERABLE. AS A RESULT, THE DOORS FAILED TO OPEN AT VARIOUS TIMES AND NO WARNING LIGHT ILLUMINATED. IN ADDITION, WHILE DRIVING AT AN UNKNOWN SPEED THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN NUMBER WAS UNAVAILABLE.
Sep 03, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT AFTER A SEVERE HAIL STORM, THERE WERE LARGE DENTS IN THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT THE HAIL STORM CAUSED $7,000 WORTH OF DAMAGE TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE CONTACT WAS CONCERNED ABOUT THE SAFETY OF THE STEEL IF HE WERE TO BE INVOLVED IN A CRASH. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE CURRENT MILEAGE WAS APPROXIMATELY 19,000. UPDATED 05/08/13*LJ THE CONSUMER STATED A VEHICE PARKED NEXT TO THE THIS ONE HAD MINIMAL HAIL DAMAGE. AAA MADE 3 VISITS IN ORDER TO REPAIR THE DAMAGE. UPDATED 06/04/2013 *JS
Mar 01, 2013
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
3 complaints
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND SHIFTING INTO REVERSE, THE VEHICLE DRIFTED AND ACCELERATED INDEPENDENTLY, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT SHIFTED INTO DRIVE AND CRASHED INTO THE GARAGE AND THE TOOLSHED FROM THEIR RESIDENCE. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY REPORTED THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,300.
Sep 18, 2015
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING WITH THE CRUISE CONTROL SET TO 75 MPH, THE VEHICLE TRAVELED AT 80 MPH INDEPENDENTLY. ADDITIONALLY, WHILE REVERSING AT VERY LOW MILEAGE, THE VEHICLE ABNORMALLY ACCELERATED AND REVERSED INTO A POLE. THE CONTACT WAS ABLE TO DRIVE AWAY FROM THE SCENE WITHOUT ANY INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT BELIEVED THAT THE VEHICLE HAD A "MIND OF ITS OWN" AND WOULD ERRONEOUSLY PERFORM IN WAYS THAT IT WAS NOT DESIGNED. THE CONTACT REQUESTED THE BLUETOOTH BE REMOVED FROM THE VEHICLE AND INQUIRED ABOUT HAVING THE GPS REMOVED, AS SHE BELIEVED THAT THE TRANSMITTER WAS THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS CONTACTED, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.
Jul 27, 2015
WHILE DRIVING MY NEW CHEVY CRUZE I HAVE NOTICED THAT ONCE IN A WHILE I WILL GO TO ACCELERATE AND THE CAR WILL NOT GO. I'LL GET TO ABOUT 20MPH AND IT'S LIKE THE CAR DOESN'T KNOW I'M PUSHING THE PEDAL TO ACCELERATE. I CAN TELL THAT IS GETTING GAS AND THAT IT'S NOT THE TRANSMISSION BECAUSE IT DOESN'T MAKE A SOUND. IT JUST STOPS AT ABOUT 20MPH AND DOESN'T GO ANY FURTHER UNTIL I PUT THE PEDAL DOWN FURTHER, DOESN'T GO, THEN A LITTLE MORE THEN IT SUDDENLY ACCELERATES AND JERKS BECAUSE I HAVE THE PEDAL DOWN SO FAR. I'VE SEEN OTHER COMPLAINTS ON THE WEBSITE AND I BELIEVE IT IS DUE TO A FAULTY TSP SENSOR. MY DEALER CANNOT FIND THE ISSUE BECAUSE THEY CAN NOT MAKE IT REOCCUR AND THE CHECK ENGINE LIGHT DOES NOT GO ON. THE LAST INCIDENT THAT HAPPENED WHILE I WAS MERGING ON TO I-55 SOUTH AND AS I WAS MERGING MY CAR WOULD NOT ACCELERATE WITH A LINE OF CARS BEHIND ME AND A LINE OF CARS ON MY LEFT. VERY SCARY. WHEN I ASKED MY DEALER WHAT HAPPENS WHEN I GET INTO AN ACCIDENT BECAUSE OF THIS I WAS JUST TOLD I HOPE THAT DOESN'T HAPPEN AND WHEN IT HAPPENS AGAIN TO BRING IT BACK. *TR
Jun 22, 2013
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
I purchased this vehicle almost three weeks ago…I’m assuming it’s out of warranty…J am spending out of pocket expenses to have this car repaired….It has a faulty leakage in transmission that mechanics seem to can’t fix….I need my car for transportation….ATP I’m assuming the car is a lemon
Sep 16, 2023
I've had this car for less than 2 months I've already spent $3,500 I've had to replace the thermostat the resvoir tank most oxygen sensors lower stream and upper stream now has a blown head gasket and a possible fuel pump
Aug 05, 2021
ENGINE AND ENGINE COOLING,ENGINE
2 complaints
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving 35 MPH, he smelled a burning odor and saw smoke coming from underneath the hood of the vehicle. The contact then drove the vehicle to a local dealer where it was diagnosed that the front valve cover gasket and oil pan were leaking. The front valve cover gasket and seals were replaced; however, the failure reoccurred. Additionally, the contact stated that while driving at an undisclosed speed, the message "Low Power" was displayed, and the vehicle lost motive power. The contact veered to the side of the road. The vehicle was taken back to the dealer where the front valve cover gasket and seals were replaced. Additionally, the dealer diagnosed that the thermostat had overheated and had melted the coolant hoses. The thermostat and coolant hoses were replaced; however, the failure persisted. The vehicle was towed back to the dealer where the front valve cover gasket and seals, the thermostat, five coolant hoses and coolant reservoir were replaced; however, the oil leak persisted. The vehicle was taken to a second dealer, Curry Center Auto Center, Inc. Chevrolet (2906 E Buick Cadillac Blvd, Bloomington, IN 47401) where the coolant sealant hoses, the front crank seal, the oil cooler, and other unknown repairs were completed; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle model had been discontinued. The manufacturer referred the contact to the NHTSA hotline. The failure mileage was approximately 95,000.
Dec 12, 2022
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving 40-45 MPH, the check engine warning light illuminated and the vehicle stalled. The contact veered to the side of the road. The contact was able to restart the vehicle; however, the vehicle started overheating while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the knock control system, the knock sensor, the camshaft, the positive crankcase ventilation system, and the engine intake manifold gasket had failed. The contact received an unknown recall notification from the manufacturer associated with the failure at the beginning of the pandemic. The contact contacted several unknown dealers to schedule an appointment however, the dealers informed the contact that there was no availability to complete the recall repair on the vehicle. The manufacturer was later notified of the failure and assisted the contact in scheduling an appointment with the dealer for repair. The vehicle was towed to the local dealer who informed the contact that the vehicle could not be repaired under the unknown recall as the recall had expired. The vehicle was not repaired. The vehicle was towed back to the contact's residence. The failure mileage was approximately 100,000.
Jun 10, 2022
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
2 complaints
The car began to shake uncontrollably on the freeway at 55/MPH . The car then marked "Engine Power is Reduced", causing the car to no longer accelerate more than 5-7/MPH. This is a very dangerous situation because it can cause a terrible accident on the road since it's a random inconvenience. I have heard that many of these types of cars "Chevy Cruze" seem to experience the same type of problem. With that being said it's safe to say that as an owner this situation is far out of my control and it's definitely a collective problem with the type of car and make that it is. I ask for this to be immediately looked into.
Aug 31, 2022
THIS IS A VERY WELL KNOWN PROBLEM WITH CHEVY OWNERS. I HAVE DONE COUNTLESS HOURS OF RESEARCH AND SEEN HUNDREDS OF FORUMS AND ARTICLES RELATED EXACTLY TO THIS SPECIFIC ISSUE. NOW IT HAS TO BE BROUGHT TO THE ATTENTION OF THE FEDERAL GOVERNMENT TO ISSUE A RECALL. I OWN A 1.4L TURBO AUTOMATIC 2LT CHEVY CRUZE 2012. THIS PROBLEM HAS BEEN HAPPENING SINCE THE FIRST YEAR I PURCHASED THE VEHICLE HOWEVER IS GETTING MUCH WORSE. REDUCED ENGINE POWER. THE ENGINE LIGHT COMES ON, A "!" SHOWS UP ON THE SCREEN AND THE CARS SPEED IS REDUCED TO 4 OR 5 MPH WITH IN A MATTER OF SECONDS. THIS HAS HAPPENED TO MYSELF AS WELL AS HUNDREDS OF OTHER PEOPLE FROM WHAT THE INTERNET SAYS. THIS IS VERY UNSAFE ESPECIALLY CONSIDERING SOME PEOPLE HAVE FAMILIES AND DRIVE WITH CHILDREN SUCH AS MYSELF ON HIGHWAY SYSTEMS. I EXPERIENCED THIS WHILE TRYING TO ACCELERATE INTO AN INTERSECTION AND GOT AN IMMEDIATE ENGINE SPEED REDUCTION. THIS COULD HAVE KILLED MY DAUGHTER AND I IF THE VEHICLES IN THE INTERSECTION WERE UNABLE TO STOP IN TIME. PLEASE DO WHAT IS NECESSARY TO GET THIS VEHICLE PART OR ISSUE RECALLED AND OR RECOGNIZED IMMEDIATELY! *TR
Nov 19, 2014
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
Steering fades , blinkers go out, stability trac goes in and out. Radio goes on and off. Radio sometimes stays on after car is shut off.
Jan 15, 2022
FOR THE WHOLE MONTH THE RED WARNING LIGHTS HAVE BEEN FLASHING, TODAY THE LIGHTS WERE DIMMING AND RADIO WAS GOING ON AND OFF. THE STEERING WHEEL LOCKED ON ITS OWN AND THE KEY WOULDN'T COME OUT WHEN TRIED TO REMOVE AND THE TRUCK WOULDN'T POP UP WHEN TRIED TO OPEN IT FROM THE OUTSIDE. VEHICLE IS NOT CRANKING AT MOMENT AND KEY IS STILL IN IGNITION. THIS IS A SERIOUS SAFETY PROBLEM OR ISSUE. ELECTRICAL PROBLEM HAZARD THAT COULD KILL ANY DRIVER OR PASSENGERS WHEN DRIVING. HAS TO BE AS MAJOR SAFETY RECALL. CONTACT THE OWNER AS SOON AS POSSIBLE AT [XXX] THIS IS MY DAUGHTER [XXX] CELL NUMBER AND I AM HER DAD [XXX] AT [XXX]. PLEASE IS THERE A RECALL ON VEHICLE? MY DAUGHTER DRIVES THIS CAR TO COLLEGE CLASSES EVERY DAY. PLEASE ADVICE ASAP. HER LIFE IS IN DANGER HERE. JAMES AND PAMELA ARE THE OWNERS BUT DAUGHTER DRIVES VEHICLE TO COLLEGE. I AM BIOLOGICAL FATHER AND VERY CONCERNED. DUE TO MOTHER AND STEPFATHER AT WIFE'S SURGERY PLEASE NOTIFY ME OF MATTER TO GET HELP. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
Sep 12, 2015
STEERING,POWER TRAIN,SERVICE BRAKES
2 complaints
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving 55 mph, several unknown warning lights illuminated and the vehicle intermittently stalled. The contact also stated that the steering wheel became difficult to maneuver. The contact was able to pull to the side of the road; then drove the vehicle to her residence. The vehicle was taken to the dealer who informed the contact that they could not determine the cause of the failure since the unknown warning lights were no longer illuminated. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for diagnosis once the warning lights were again illuminated. The approximate failure mileage was 56,000.
Jul 09, 2021
BRAKE ABS AND TRACTION CONTROL SHOWS ON THE DASH BOARD DISPLAY AND WHEN I CHECKED IT WITH SERVICE THEY FOUND NO ODB2 OR ANY SERVICE ISSUE?
Jan 12, 2021
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
2 complaints
THE CAR HAS HAD ISSUES SINCE I BOUGHT IT. EVERYTHING FROM THE TRANSMISSION TO THE SEATBELTS TO THE ENGINE TO THE BRAKES THERE IS SOMETHING WRONG. MY VIN NUMBER DOESNT MATCH THE RECALLS BUT TEVERYTHING THAT IS WRONG IS RECALLED ON THE 2012 AND 2013 BUT I MISSED THE RECALL BY A WEEK? SOUNDS LIKE TO ME GM KNEW THE MOST ISSUES WERE ON THE CAR MANAUFACTURED WHEN MINE WAS AND DIDNT WANT TO FIX THE PROBLEM
Oct 19, 2020
OVERHEATING. LOUD NOISE IN ENGINE WITH LOSS OF POWER THAT WE DETERMINED TO BE THE TURBO. CARS BREAKS HAVE BEEN CHANGED SEVERAL TIMES SINCE PURCHASE. CONSISTENT WARNING LIGHTS ON DASH. THE CAR HAS A VERY LOUD RATTLING SOUND WHEN DRIVING. IT ISN'T AS LOUND WHEN SITTING STILL AT A REDLIGHT.
Apr 04, 2018
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
2 complaints
LET ME LIST ALL THAT IS WRONG WITH MY CAR: STABILLITRACK TRACTION CONTROL PURGE VALVE TIRE SENSOR TRANSMISSION LIGHTS FLICKER WHEN I COME TO A STOP AND USE MY TURN SIGNAL INTAKE MANIFOLD BRAKE BOOSTER CAR STALLS AND SOMETIMES DOESN'T EVEN WANT TO START. ALL OF THESE THINGS ARE PART OF THE RECALL FOR MY 2012 CHEVY CRUZE BUT FOR SOME REASON IT SAYS MY VIN # ISN'T PART OF THE RECALL. HOW IS THAT?? *TR
Jun 10, 2020
BELT TENSIONER BOLT CAME OUT AND IS NOW STUCK IN A SPRING IN THE ENGINE..THE LIGHT ON MY RADIO FADES IN AND OUT.. ROTOR ON DRIVERS SIDE HAD DEFORMITY TO IT .STILL HAVE THE ROTOR AND THE SPRING IS STILL STUCK IN ENGINE I CAN'T AFFORD TO GET IT FIXED
Jul 27, 2018
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
5/1/2019 MY RADIO STARTED GOING ON AND OFF WHILE DRIVING HOME THEN ON 5/2/2019 IT STARTED BLINKING "STALIBITRAK" ON MY GAUGE PANEL ALONG WITH THE RADIO GOING ON AND OFF. IS THIS SOMETHING I NEED TO BE CONCERNED WITH AS MY CAR IS NO LONGER UNDER WARRANTY AND I'M NOT RAKING IN THE DOUGH TO HAVE THIS ON MY PLATE ALONG WITH THE OTHER ISSUES WITH THE CAR. I'VE ONLY HAD THIS CAR FOR A YEAR AND A HALF.
May 03, 2019
I WAS DRIVING BY MYSELF DOWN A BUSY ROAD, LUCKILY NOT TOO BUSY WITH TRAFFIC AND THE SERVICE ENGINE SOON LIGHT CAME ON WITH COMMENT STABILITY TRACTION. I IMMEDIATELY PULLED OVER, TURNED THE CAR OFF AND CALLED OUR CHEVY DEALER. I WAS INSTRUCTED TO LEAVE THE CAR OFF A FEW MINUTES THEN TURN IT BACK ON WHICH I DID. ALL THE LIGHTS WENT AWAY. I SCHEDULED AN APPOINTMENT FOR SEVERAL DAYS LATER TO HAVE THE CAR CHECKED. THE CAR WAS FINE THE REST OF THE DAY. THE NEXT DAY AROUND 3 PM I WAS LEAVING WORK THE STABILITY TRACTION LIGHT CAME ON AND THEN THE REDUCED ENGINE SPEED LIGHT CAME ON. MY CAR DROPPED TO 10 MILES AN HOUR I WAS ABOUT REAR ENDED. I TURNED ON HAZARDS. I RIGHT AT AN INTERSECTION, I STARTED BLOWING MY HORN CAUSE THE LIGHT TURNED YELLOW. I TURNED INTO A PARKING LOT. I IMMEDIATELY TURNED THE CAR OFF AND CALLED THE DEALER AGAIN. THE GUY ON THE PHONE STATED TURN THE CAR OFF AND ON FOR A FEW MINUTES AND IT DID RESET. HE SAID I SEE YOU HAVE AN UPCOMING APPOINTMENT. I SAID YES BUT I AM DROPPING THE CAR OFF TONIGHT AND HE STATED OKAY. NEXT DAY THEY PHONE ME AND THE"THROTTLE BODY" WAS BAD. MANY, MANY COMPLAINTS ONLINE ABOUT THIS. HE STATED HE ALSO HAD TO REPLACE THE OUTLET HOUSING, SOMETHING TO DO WITH OIL. THIS WAS JUST RE-PLACED 15 MONTHS AGO BUT WAS NOW OUT OF WARRANTY. A DAY LATER I WAS OUT $1,053.99. LUCKILY I HAD THE MONEY! MY POINT IS NOT ONLY MYSELF BUT OTHERS, MANY OTHERS ALL OVER THE INTERNET HAVE ISSUES WITH THIS THROTTLE BODY. WHY NOT RECALL IT? DO YOU REALIZE WHAT DANGER I WAS IN??? THANK YOU.
Dec 17, 2016
POWER TRAIN,STRUCTURE,ENGINE
2 complaints
CAR WAS STOPPED AT A RED LIGHT, READY TO MAKE A LEFT-TURN AND COMPLETELY SHUT OFF FOR NO REASON. IT TURNED ON AFTER SOME MINUTES BUT THERE ARE MANY COMPLAINTS ONLINE (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T65940_DS765514) OF THE SAME ISSUE WITH THIS MAKE AND MODEL (INCLUDING NEWER ONES), A LOT BEING WHILE THE CAR IS ACTUALLY DRIVING. THIS IS SO DANGEROUS!! WE DON'T FEEL SAFE CONTINUING TO OPERATE THE CAR SINCE FINDING OUT IT'S A RECURRENT PROBLEM FOR PEOPLE WITH THIS CAR WHO HAVE HAD NO RESOLUTION EVEN AFTER FILING MULTIPLE CLAIMS WITH CAR COMPANY AND TAKING IT TO THE MECHANIC.
Jan 26, 2019
CHEVROLET'S RECALL FIX ON THE 2011-2012 CHEVY CRUZE INVOLVE CUTTING OFF LARGE PORTIONS OF THE UNDERNEATH HEAT SHIELD, THIS PIECE IS ALSO A DEBRIS SHIELD. BUT NOW WITH THE HEAT SHIELD COMPLETELY GONE, THERE NOW IS NO PROTECTION FROM DEBRIS ENTERING UNDER THE HOOD AND CAUSING MORE DAMAGE, ALSO WITH THIS FIX GM IS COMPROMISING THE BIGGEST SELLING POINT OF THIS CAR WHICH IS THE GAS MILEAGE, THIS SHIELD IS ALSO USED TO REDUCE DRAG UNDERNEATH THE CAR AND IN TURN INCREASING GAS MILEAGE, BUT NOW DRAG WILL INCREASE UNDERHOOD WHICH WILL DECREASE FUEL MILEAGE. IN VERY WET CLIMATES THIS SHIELD HELPED PREVENT WATER FROM SPRAYING UP UNDER THE HOOD AS WELL, AND BY REMOVING THIS SHIELD OUR CARS ARE NOW MORE PRONE RUST, CORROSION AND ABNORMAL WEAR TO VITAL PARTS. GM HAS DONE A HORRIBLE JOB AT FIXING THIS PROBLEM, NO LOGIC OR OBVIOUS CARE WERE TAKEN INTO CONSIDERATION WHEN ADDRESSING THIS ISSUE. IF THIS KIND OF SIMILAR PROBLEM HAPPENED ON A CADILLAC OR A CORVETTE WOULD HAVE THEY FIXED THE PROBLEM THE SAME WAY?? PROBABLY NOT, SO WHAT MAKES MY CHEVY CRUZE ANY LESS IMPORTANT? *TR
Aug 11, 2012
EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
CAR WAS LIKE NEW FOR A FEW MONTHS, DRIVEN TO AND FROM ORLANDO MAYBE 4 TIMES, BUT MOSTLY USE IT FOR WORK TO TAKE MY DAUGHTER TO SCHOOL THEN IT STARTED THE CHECK ENGINE LIGHT BEING ON, THEN SHORTLY, CAR STARTED JERKING WHILE PARKED, OR ON BRAKE, AND THE "CHECK STABILI TRACK CONTROL" LIGHT COMES ON, AND THEN WOULD JUST TURN OFF. I WOULD START SMELLING A VERY STRONG BURNT SMELL BUT NO OIL WAS FALLING TO THE FLOOR, BUT ONCE I STOPPED DRIVING THERE WOULD'VE SMOKE EVERYWHERE. WAS TOLD THERE IS A VACUUM LEAK COMING FROM PCV WHICH IS BUILT IN VALVE COVER...HAVE HAD VALVE COVER CHANGED 3 TIMES IN 3 WEEKS AND EACH TIME, IT LOOKED LIKE SOMEONE DIED UNDER MY HOOD AND BLED OIL! AM TOLD THAT THERE IS TOO MUCH PRESSURE COMING IN AND SO CAUSES OIL TO FIND A WAY OUT AND LEAKS IT SPILLS IT SLASHES, AND IT'S A MYSTERY! ALSO, THERE IS ANOTHER LEAK THAT ALL OF A SUDDEN STRATED FROM THE SIDE OF THE ENGINE! WHEN DOING MY RESEARCH, THERE ARE SOOOOOO MANY PEOPLE WITH THE SAME PROBLEMS! THIS NEEDS TO BE SOME SORT OF RECALL. PLEASE HELP!
Jan 08, 2019
WHEN STARTING MY CAR, MY WINDSHIELD WIPERS START GOING ALONG WITH WINDSHIELD WIPER FLUID COMING OUT, MY FOUR WAYS START BLINKING, AND MY TRUNK OPENS UP AND WILL NOT SHUT. I HAVE NOT TOUCHED ANYTHING THAT WOULD CAUSE ANY OF THIS TO HAPPEN. THIS HAS HAPPENED MULTIPLE TIMES AND IT PUTS ME IN A HUGE INCONVENIENCE. I WAS DRIVING TODAY AND IT'S 14 DEGREES OUTSIDE, YET MY CAR STARTED TO OVERHEAT AND A WARNING CAME UP ON MY DASH SAYING SOMETHING ABOUT THE A/C BEING SHUT OFF DUE TO OVERHEATING.... WHY WOULD I BE USING MY A/C AT ALL?
Dec 27, 2017
VEHICLE SPEED CONTROL,SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 4 MPH, THE CRUISE CONTROL SEIZED AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS IN REVERSE. IN ORDER TO STOP THE VEHICLE, EXTREME PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL. THE FAILURE OCCURRED SEVERAL YEARS AGO AND WAS TAKEN TO RILEY CHEVROLET BUICK GMC (2033 CHRISTY DR., JEFFERSON CITY, MO 65101). THE VEHICLE WAS DIAGNOSED AND REPAIRED, BUT THE SPECIFICS WERE NOT PROVIDED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED WITH A BRAKE MICRO VACUUM SWITCH FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
May 31, 2018
THE BRAKE LIGHTS WOULD RANDOMLY COME ON AND STAY ON WHEN CAR WAS OFF AND SITTING STILL. I REPLACED THE BRAKE PEDAL POSITION SENSOR AND IT SEEMED TO STOP. NOW, THE BRAKE PEDAL DOESN'T COME BACK UP ALL OF THE WAY AFTER APPLYING THE BRAKES. THIS KEEPS THE BRAKE LIGHT ON AND THE BRAKES SLIGHTLY APPLIED. THE ONLY WAY TO GET IT ALL THE WAY UP IS TO PULL IT FROM BEHIND WITH YOUR FOOT. THIS SEEMS TO BE PART OF THE BRAKE PUSHROD AND BRAKE ASSIST ISSUE THEY ARE HAVING, BUT HAVEN'T DONE A RECALL. *TR
Apr 23, 2015
AIR BAGS,SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. THE CONTACT STATED THAT SIGNIFICANT PRESSURE WAS APPLIED TO THE BRAKE PEDAL; HOWEVER, THE CONTACT STILL REAR-ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. EARNHARDT CHEVROLET IN CHANDLER, ARIZONA WAS MADE AWARE OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
May 31, 2018
TL* THE CONTACT OWNED A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER BRAKING. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO A FENCE. THE AIR BAGS DID NOT DEPLOY. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE THEN TO A SALVAGE YARD. THE VEHICLE WAS DEEMED DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 13V360000 (SERVICE BRAKES, HYDRAULIC) AND 14V300000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,568.
Jan 18, 2017
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
2 complaints
WHILE DRIVING, ON AT LEAST FOUR OCCASIONS, I HAVE LOST POWER COMPLETELY, CAUSING ALL ELECTRICAL FUNCTIONINGS TO STOP, MAKING ME LOSE ABILITY TO ACCELERATE, CAUSING MY LIGHTS TO SHUT OFF, AND ALL OTHER FUNCTIONALITIES OF THE CAR, BESIDES STEERING AND USING INERTIA, RESULTING IN PULLING OVER WITHOUT ENDANGERING MYSELF OR OTHER DRIVERS. THERE ALSO SEEMS TO BE A SKIPPING OR JUMPING INVOLVING THE FUEL INJECTION WHEN ACCELERATING, WHICH MAKES SPEED REGULATION IRREGULAR, SPORADIC, AND DOES NOT ALLOW THE DRIVER TO MAKE ACCURATE JUDGEMENTS ON THE CARS CAPABILITIES CONCERNING TIMING AND DISTANCE TO OTHER DRIVERS. RECENTLY, I WAS IN MOTION DRIVING THROUGH CHATANOOGA, TN, WHERE IT IS MOUNTAINOUS AND HAS STEEP HILLS, DURING NIGHTTIME, SO VISIBILITY WAS LESSENED, AND DANGER, DUE TO THE TYPE OF ROAD IT WAS, WAS INCREASED. WHILE GOING DOWNHILL, LUCKILY, WITH OTHER CARS AROUND ME TRAVELING AT 70 MPH, MY CAR JUST SHUT OFF, COMPLETELY. I LOST THE ABILITY TO ACCELERATE, MY LIGHTS SHUT OFF, ALMOST CAUSING AN ACCIDENT WITH THE CARS AROUND ME. LUCKILY, I PULLED ONTO THE SHOULDER WITHOUT ANY DAMAGES. THIS HAPPENED AGAIN, ABOUT TWO MONTHS AGO, AT A STOP LIGHT. I BEGAN TO ACCELERATE, AND IN THE MIDDLE OF THE INTERSECTION, MY CAR SHUT OFF, I HAD TO COAST OFF OF THE ROAD, LOST ALL ACCELERATION, AND AGAIN ALMOST WAS INVOLVED IN AN ACCIDENT.
Jan 18, 2018
I RECENTLY HAD A DIAGNOSTIC DONE ON MY 2012 CHEVY CRUZE ECO 1.4 LITER. THE CODE READ AS P069E, FUEL PUMP CONTROL MODULE. I HAVE HAD ISSUE WITH THE INSTRUMENT PANEL NOT SHOWING ACCURATE FUEL LEVELS. SOMETIMES IF THE FUEL GOES BELOW HALF A TANK IT READS EMPTY FOR A FEW DAYS OR A WEEK, EVEN IF I FILL UP THE TANK IT STILL READS EMPTY. THIS CAN BE DANGEROUS, ESPECIALLY ON LONG TRIPS AND I HAVE A LONG COMMUTE IN AND OUT OF DIFFERENT CITIES. I HAVE HAD THIS ISSUE SINCE I HAVE HAD THE CAR AT 1100 MILES WHEN I GOT IT. I CURRENTLY HAVE ABOUT 108000 MILES. I USED TO THINK IT WAS THE FUEL PUMP, BUT RECENTLY LEARNED IT COULD BE A FEW THINGS LIKE THE FUEL LINE PRESSURE SENSOR, FUEL PUMP MRA, WIRING, CIRCUIT ISSUES, OR THE FUEL PUMP CONTROL MODULE. AND THE FUEL PUMP CONTROL MODULE SEEMS TO BE THE MAIN ISSUE OR SO I HAVE HEARD. IT WOULD BE GREAT IF THIS COULD BE RESOLVED, IT IS NOT GOOD DRIVING AROUND WITH A DEFECTIVE FUEL SYSTEM.
Apr 11, 2017
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
WHILE DRIVING MY CAR WOULD NOT ACCELERATE. THE CAR WILL NOT MOVE WHEN CHANGING GEARS. I TOOK THE CAR TO THE DEALERSHIP BECAUSE THE CHECK ENGINE LIGHT AND STABILIK SERVICE LIGHT CAME ON. THE MECHANIC DIAGNOSED THE CAR AND REPLACED A CONNECTOR. NOW, THE CAR GEARS DON'T WORK. MISDIAGNOSIS.
Dec 01, 2017
ENGINE FAN KEEPS RUNNING AND DEALERSHIP INSISTS IT'S NORMAN BUT IT WASN'T HAPPENING FROM 2012 THROUGH 2014. HAPPENS WHEN I START THE CAR AND ENGINE IS COLD, WHEN SITTING AT LIGHT A LIGHT, WITH AIR ON OR OFF. I BOUGHT IT BRAND NEW. I HAVE THE FEELING THEY'RE WAITING FOR SOMETHING MAJOR TO HAPPEN. I'M VERY CONCERNED. I'VE HAD IT CHECKED 3 TIMES. THEY SAY IT'S NORMAL, BUT IF IT WERE DOING THIS WHEN I BOUGHT IT, I DEFINITELY WOULDN'T HAVE. PLEASE HELP, I DON'T WANT TO DIE!
Oct 08, 2016
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
2 complaints
THIS CAR HAS HAD ISSUES SINCE WE PURCHASED IT BRAND NEW IN 2012. DOES NOT ACCELERATE WHEN MERGING ON FREEWAY OR TRYING TO PICK UP SPEED. IT PUTS THE DRIVER AT A VERY HIGH RISK OF AN ACCIDENT. THIS CAR WAS PURCHASED FOR MY DAUGHTER TO ATTEND COLLEGE AND SHE FEELS VERY UNSAFE. WE HAVE HAD TO HAVE IT TOWED AND TAKEN INTO SHOP SEVERAL TIME FOR CHECK ENGINE LIGHT AND LOUD SHAKING NOISE. THIS CAR HAS BEEN NOTHING BUT A NIGHTMARE AND SEEM TO THINK BASED ON REVIEWS THAT THESE CARS FALL INTO THE LEMON CATEGORY. WE WILL BE TAKING IT TO A VERY RELIABLE MECHANIC THIS WEEK AND WILL WAIT TO SEE WHAT THEY FIND.
Nov 28, 2017
WHEN THE SPEED OF THE CAR STARTS TO REACH 50 MILES A HIGH PITCH SOUND OCCURS. I CANNOT DETERMINED IF IT IS RELATED TO WHEN AIR CONDITIONER IS TURNED ON. THE NOISE WILL DIMINISH WHEN SPEED IS LOWERED TO ABOUT 45 MILES. I CANNOT RECALL IF THIS HAPPENS IN THE COLDER MONTHS BUT IT DOES SEEM TO HAPPEN IN THE SUMMER. *TR
Jul 10, 2014
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
CAR GOES INTO A POWER DOWN MODE AND STABILITRAK LIGHT COMES ON. HAS BEEN IN DEALERSHIP FOR A WEEK AND STORED NO CODES TO DIAGNOSE. CAN BE DRIVING DOWN THE HIGHWAY AT 60 AND HAVE LOSS OF POWER. WILL EVENTUALLY CAUSE ACCIDENT. CAR IS STILL UNDER POWERTRAIN WARRANTY AND CANT BE DIAGNOSED. *TR
Dec 21, 2016
STABILI TRAK CHECK ENGINE LIGHT AND ERROR MESSAGE TRANSMISSION FLUID LEAKAGE OUT OF BOTTOM OF VEHICLE ON DRIVER SIDE CAUSING STRONG BURNING ODER INSIDE CAR WHILE IN MOTION CAR SEEMS LIKE IT GORE INTO NEUTRAL NOT ALLOWING DRIVER TO PUSH GAS. IMMEDIATELY GET TO A SAFE PLACE AND CUT VEHICLE OFF TO AVOID EXCESSIVE DAMAGE, IF ON BUSY ROAD OR FREEWAY BE VERY CAREFUL NOT SURE WHAT HAPPENS AT REGULAR SPEED OF ROAD OR FREEWAYS . I WAS IN A SCHOOL ZONE AND RECEIVED POLICE ASSISTANCE FOR TRAFFIC CONTROL.
Aug 29, 2016
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
2 complaints
WHILE DRIVING THE POWER STEERING SHUTS OFF, RADIO BLINKS ON AND OFF, AND THE BRAKES GET SPONGY MAKING IT HARD TO DRIVE AND STOP. I HAVE HAD IT IN THE SHOP AND THE MECHANICS WERE UNABLE TO FIND AN PROBLEM.
Feb 20, 2016
CAR SHUTS DOWN AND IT CAN NOT BE RESTARTED,(NO DOME LIGHT, NO ON START) NO POWER ANYWHERE..CAN'T GET KEYS OUT OF IGNITION,GOING DOWN THE ROAD, STEERING SERVICE LIGHT COME ON AND OFF, RADIO DISPLAY SHUTS DOWN AND RESTARTS, GAUGES TURN ON AND OFF..DEALERSHIP HAS REPLACED BATTERY, GENERATOR AND IT IS STILL DOING THE SAME THING. CURRENTLY AT DEALERSHIP AGAIN.!....UPDATED 07/31/14 *BF IT WAS DETERMINED THE GROUND WIRE ON THE BATTERY WAS BROKE. WHICH CAUSED THE VEHICLE TO STALL, SHUTTING DOWN ALL THE GAUGES. THERE HAVE BEEN NO PROBLEMS, SINCE IT WAS REPLACED. UPDATED 09/23/14
Jun 08, 2014
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
DRIVING DOWN HIGHWAY AND THE DIC STARTS FLASHING AND THEN THE POWER STEERING FAILED AND THE CAR THEN LOST POWER AND THE ENGINE CUT OUT. I WAS ABLE TO PULL THE CAR OVER TO THE SHOULDER AND STOP THE CAR. I WAS ABLE TO RESTART THE VEHICLE. I TOOK TO DEALER AND THEY REPLACED THE NEGATIVE BATTERY CABLE. I SOON RECEIVED AN EXTENDED WARRANTY FOR THE CABLE FROM GM FOR 10 YRS OR 120000 MILES. SO THEY ARE AWARE OF THE ISSUE AND CARS CUTTING OUT AND LOSING POWER ON THE HIGHWAY IS NOT CONSIDERED DANGEROUS TO THE DRIVERS OR THEIR PASSENGERS.
Aug 22, 2015
I WAS DRIVING, AND THE RADIO DASH BEGAN TO FLASH ON AND OFF. THEN THE STEERING BECAME VERY DIFFICULT, AND THE POWER STEERING LIGHT CAME ON, THE WORDS "SERVICE POWER STEERING" CAME ON, THEN THE CAR BEGAN TO PULSE, AND THEN "SERVICE TRACTION" CAME ON, THEN THE CAR SHUT OFF COMPLETELY. *TR
Mar 24, 2015
FUEL SYSTEM, GASOLINE,ENGINE
2 complaints
TOOK VEHICLE IN FOR OIL CHANGE, HAD TO DO "HEAVY ENGINE REPAIR" PER TECHNICIAN, REPLACED WATER PUMP AND SEAL AS IT WAS FOUND LEAKING. REFILLED WITH COOLANT. *TR
Dec 22, 2014
DURING ACCELERATION I SMELL GAS, OIL BURNING, EXHAUST FUELS IN MY CAR. I HAVE TAKEN IT TO THE DEALER WHO KEEPS STATING IT RUNNING LIKE IT SHOULD. NOW I BELIEVE MY WARRANTY IS OVER AND MY NEW CAR FUNCTIONS LIKE ITS 20 YEARS OLD. I CAN'T GET THEM TO BELIEVE ME AND I DON'T BELIEVE THEY EVEN BOTHER TEST DRIVING IT. I MENTIONED THE SMELL WHEN I BROUGHT MY CAR IN FOR THEM TO REPLACE MY TURBO CHARGER THAT MALFUNCTIONED. EVER AFTER. *TR
May 16, 2014
STEERING,POWER TRAIN
2 complaints
PURCHASED THE CAR ON 28 APRIL 2014 FROM KNOX FORD IN RADCLIFF, KY. NOTICED A FAINT BURNING SMELL. WAS ADVISED THAT I RODE THE CLUTCH DURING THE TEST DRIVE. HAD THE CAR CHECKED OUT AND WAS ADVISED IT WAS GOOD TO GO. THE CAR WAS DELIVERED ON 30 APRIL. IT WAS FINALLY DRIVEN ON 5 MONDAY 2014 DOWN TO FORT CAMPBELL, KY. AT THAT POINT THE CAR REEKED OF BURNING CERAMIC AND THE POWER STEERING LOCKED UP COMPLETELY. AFTER RESTING IT FOR A FEW MINUTES AND RESTATING THE CAR, IT REENGAGED. CONTACTED DEALER AND WAS ADVISED TO GO TO LOCAL CHEVY DEALER FOR ASSESSMENT. CHEVY DEALER ADVISED THAT THE POWER STEERING MODULE WAS READING THAT IT WAS OUT OF CENTER AND DISENGAGING. WAS ALSO ADVISED THAT A PART OF THE CLUTCH ASSEMBLY HAD BEEN REPLACED A FEW THOUSAND MILES PREVIOUSLY AND SEEMED TO BE RUBBING INCORRECTLY. KNOX FORD ADVISED ME TO RETURN THE CAR TO THEIR DEALERSHIP (120 MILES AWAY) AND THEY WOULD WORK ON THE CAR. UPON LEAVING THE OTHER DEALERSHIP, THE POWER STEERING LOCKED UP AGAIN AND DIDN'T REENGAGE. DROVE THE CAR 120 MILES WITHOUT POWER STEERING AND RETURNED TO KNOX FORD TO HAVE THEM TAKE TO TO A CHEVY DEALERSHIP. THE POWER STEERING MODULE WAS REPLACED AND THE CAR ALIGNED. THE CHEVY DEALER COULDN'T FIND AN ISSUE WITH THE CLUTCH. RECLAIMED THE CAR ON 16 MAY 2014 AND DROVE THE CAR BACK DOWN TO FORT CAMPBELL TODAY 19 MAY 2014. ONCE AGAIN, THE BURNING SMELL HAS RETURNED. NOT AS STRONG BUT IT'S STILL THERE. *JS
May 19, 2014
THE RADIO AND DASH BOARD LIGHTS (SERVICE STABILITRAK) HAVE BEEN FLASHING ON AND OFF THEN THIS EVENING WHILE DRIVING ON A STRAIGHT ROAD, THE "SERVICE POWER STEERING" LIGHT FLASHED ON AND MY STEERING WHEEL LOCKED UP. THAT CONTINUED FOR APPROX. 2 MINUTES THEN STARTED WORKING CORRECTLY. WHEN I GOT HOME AND PULLED INTO MY PARKING SPOT AND TURNED MY CAR OFF EVERYTHING TURNED OFF, INCLUDING MY INTERIOR LIGHTS AND I COULDN'T REMOVE MY KEY FROM THE IGNITION. I LET IT SIT FOR APPROX. 5 MINUTES THEN TRIED TO START THE CAR AND IT DID TURN ON SO I TURNED IT OFF AGAIN AND I WAS ABLE TO REMOVE THE KEY. THE DEALERSHIP I BOUGHT THE CAR FROM TWO MONTHS AGO (USED, WITH 38K MILES) TOLD ME THAT THIS IS NOT COVERED UNDER THE POWER TRAIN WARRANTY BUT WOULD HAVE BEEN COVERED UNDER THE BUMPER-TO-BUMPER WARRANTY (EXPIRED BEFORE I BOUGHT THE CAR). NOW, I'M RESPONSIBLE FOR PAYING FOR A SERIOUS DEFECT THAT COULD POTENTIALLY RESULT IN A SERIOUS OR FATAL INCIDENT. CHEVROLET/GENERAL MOTORS -- PLEASE FIX THIS WITHOUT CAUSING CONSUMERS ANY FURTHER MONETARY, PHYSICAL, OR EMOTIONAL ISSUES. *TR!....UPDATED 07/31/14 *BF
Dec 17, 2013
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE DRIVER ATTEMPTED TO DECELERATE BUT THE BRAKES FAILED TO RESPOND AND THE DRIVER CRASHED INTO A CONCRETE MAILBOX. THE DRIVER SUSTAINED EXTENSIVE INJURIES TO THE BACK, ARM AND NECK. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 15,000. UPDATED 06/17/14 MA
Apr 24, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. THE CONTACT STATED THAT ADDITIONAL FORCE WAS APPLIED TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER TWICE HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 25,000. UPDATED 11/13/13*LJ
Oct 02, 2013
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
2 complaints
THERE IS A SMALL OF ANTIFREEZE IN MY CAR THAT HAS BEEN MAKING ME SICK SINCE THREE MONTHS AFTER I PURCHASED CAR AND GM OR THE DEALER HAS NO WAY OF FIXING IT DOING ALL KINDS OF OTHER THINGS AND TELLING ME THAT THEY CANT SMELL IT. ALSO I HAVE BEEN HAVING BRAKE PROBLEMS AS WELL AND FINALLY ON FEB 1, 2014 THEY DECIDED TO REPLACED BRAKES AND ROTORS ON MY CAR. *TR
Feb 17, 2014
COOLANT ODOR IN PASSENGER COMPARTMENT FROM DAY ONE. WATER PUMP REPLACED TWICE IN THE PREVIOUS 8 MONTHS. STILL LEAKS COOLANT. VEHICLE IS UNSAFE BECAUSE YOU NEVER KNOW WHEN OR WHERE YOU WILL BECOME DISABLED AND NEED TO BE TOWED IE: HIGHWAY LOCATION, NIGHT, BAD NEIGHBORHOOD ETC. . MY WIFE NO LONGER WANTS TO DRIVE THIS VEHICLE. ALSO HAVE HAD THE BRAKING RECALL DONE TWICE NOW, SO FAR SO GOOD, BUT FOR HOW LONG? *TR
Jan 28, 2014
ENGINE AND ENGINE COOLING,EQUIPMENT
2 complaints
IN MAY OF 2013, OUR 2012 CHEVY CRUZE AIR CONDITIONER STOPPED FLOWING COLD AIR AND WOULD BLOW ONLY HOT AIR. AFTER BEING DIAGNOSED BY DEALER GM MECHANIC IT WAS FOUND THAT THE CONDENSER HAD BEEN HIT BY FOREIGN MATERIAL (ROCK) CREATING A HOLE IN THE CONDENSER AND LETTING ALL OF THE FREON OUT. IT COST ABOUT $600-700 TO FIX. ON MY OWN I FOUND THAT THERE WERE NUMEROUS OTHER REPORTS OF CONDENSERS BEING DAMAGED BY ROCKS, AND THAT THROUGH A GM TECHNICAL SERVICE BULLETIN (TSB PI0461B) ISSUED IN THE SUMMER OF 2012 THE PROPER REPAIR FOR THIS WAS REPLACING THE CONDENSER AND INSTALLING A CONDENSER PROTECTIVE SCREEN. SINCE THE TSB INCLUDES ADDING A PROTECTIVE SCREEN AS A DESIGN MODIFICATION IT IS APPARENT THAT GM/CHEVY ACKNOWLEDGES THAT THERE IS A DESIGN DEFECT IN THE CRUZE, AND THAT THE PLACEMENT OF THE CONDENSER MAKES IT SUSCEPTIBLE TO DAMAGE FROM ROCKS. THIS WAS THE POINT THAT I ATTEMPTED TO ARGUE WITH GM WITH NO AVAIL, THAT SINCE THIS DEFECT WAS IDENTIFIED PRIOR TO MY PURCHASE OF THE CAR, THEY SHOULD BE RESPONSIBLE. ALTHOUGH, I WAS UNSUCCESSFUL IN GETTING GM TO TAKE RESPONSIBILITY FOR THEIR PRODUCT, I HOPE TO HELP ANYONE THAT IS THINKING ABOUT BUYING A CRUZE OR HAS A CRUZE STILL UNDER WARRANTY. FOR THOSE OF YOU WITH CRUZES STILL UNDER FACTORY WARRANTY AND HAVE A DAMAGED CONDENSER MAKE SURE THEY INSTALL THE CONDENSER SCREEN. FOR PROSPECTIVE BUYERS I WOULD ADVISE YOU TO INSIST THAT YOUR CRUZE HAVE THE CONDENSER SCREEN INSTALLED PRIOR TO PURCHASE. *TR
Jun 10, 2013
2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS SAFETY RECALL *TGW THE CONSUMER STATED HIS WIFE SAW A NEWS REPORT, WHERE 30 VEHICLES HAD PROBLEMS WITH OIL IN THE BELLYPAN. THERE WAS SUFFICIENT DANGER TO INITIATE A RECALL. WHEN THE CONSUMER WENT TO HAVE THE OIL CHANGE AT THE DEALER, HE BROUGHT UP THE RECALL. HOWEVER, THE DEALER CLAIMED TO KNOW NOTHING ABOUT IT . THE DEALER THEN CHECKED ONLINE AND RECEIVED A DIAGRAM AS TO HOW TO FIX THE PROBLEM. THE OIL CHANGED REVEALED AND EXCESSIVE AMOUNT OF OIL IN THE BELLYPAN. THE CONSUMER ALSO STATED IT WAS DIFFICULT TO CHANGE A FLAT TIRE, DUE TO THE POORLY DESIGNED JACK.
Jul 31, 2012
ENGINE,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
Coolant leaking , engine knock sound , turbo issue
Mar 26, 2025
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact connected a diagnostic machine to the vehicle and retrieved a DTC code for a failure with the purge valve and the catalytic convertor. The contact replaced the purge valve; however, the failure reoccurred. The contact stated that several unknown warning lights were illuminated. The contact stated that the warning lights blinked on and off. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,039.
Sep 09, 2024
STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
Runs like the black stallion with a stud of a hide [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 21, 2024
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
The contact owns a 2012 Chevrolet Cruze. The contact stated that while his daughter was driving at unknown speeds, the vehicle lost motive power after 45 minutes. The RPM increased, and the vehicle failed to accelerate. The driver was able to pull over. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who was unable to duplicate the failure. The contact stated that after driving for 45 minutes, the vehicle lost power and went into LIMP Mode. The transmission had seized in fifth gear. The vehicle was taken to the local dealer, where it was diagnosed that the speed control sensor had failed. The contact was informed that the speed valve and transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.
Aug 30, 2023
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Started the purchase June 2022 when dealer said everything is good, Carfax no accidents, good car, nothing wrong. Dealers had me drive MI to CT to get the car, had 5-y.o. kid w/me. Brought car to mechanic when finally delivered July 6, ebrake almost gone; dealers had me drive w/my kiddo CT to MI with no ebrake on 6 speed turbo manual, wonderful. In writing said they would fix & some extras for all the issues they caused such as selling a vehicle w/o having title. Made it home in one peice. Next few weeks, car started shaking and stalling out losing complete power while driving, stopping at lights/signs, it hasn't stopped. Different smells of fluids coming inside ever since. Clouds of smoke coming from exhaust. Fuel seems to slip like sputtering/jolting, more smells coming in car. Check engine light on, went to Advanced Auto, showed me code has to do w/fuel/fuel tank & it showed dealer cleared out check engine without repairing. More research, they fraudulently passed the car for inspections/emissions & said it was good & passed, never received copies. They passed brakes when in writing they were to repair at no cost due to deceptive practices. No, nothing has been fixed; no, they never transferred title/registered vehicle. Now May 2023. Drove it now/then keep it going; MI awful winters. This winter heater went out for 3 days, no blower, no noise, magically started working. Roughly a dozen times when I shut it off, theres noises from front by grille like a ticking, no clue. I've drivien car 5,000 mostly from trip to get it. Dealers never provided the 3 special 10 yr warranties that car had. I found out, they were all expired, nothing I could do. They didn't disclose issues & 3 wks after purchase, accident on Carfax. So much fraud, it is sickening. One of the dealers violated their FTC Orders. Lies & lies, also @3 times stabilization/traction both need repairs then disappears 2 days. Loses power, definitely does not feel turbolike. Issues 7.6.22 & continue
May 15, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
When the ac on the brake pad will lock and there no brakes you can't push it down it gets hard but when you turn the ac turns off the brake pad goes back to normal but it's damage to be driving and this happen .. Also the trac control light comes on along with the sailablzie light
Jun 13, 2022
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
The problem I have is a very, very common problem and a huge safety issue to my life or anyone with the same car within around 2011 to 2015. The cheap plastic levers for the mode actuator for my defrost and vents do not work. They have broken and this I barely have any heat coming out of the front vents and absolutely none coming from the defrost. This is a huge issue and highly affects my driving in the cold and snowy, or even rainy, weather. I’m so upset there has not been a recall thus far. No one wants to spend 1000 dollars for a five dollar part when it’s not their fault that the levers are faulty! This is Chevrolets and thus, GMCs problem. My safety is highly threatened when I can’t defrost the ice nor the fog over my windshield meaning I cannot see!! I scrape it and as soon as I drive it gets worse I had to pull over today because I couldn’t see at all! It’s scary and not okay! Please admit to the mistake and fix the problem. Please!
Nov 03, 2021
ENGINE,ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving 30 MPH, the check engine warning light illuminated, and the temperature gauge was fluctuating on the instrument panel. The contact pulled over to the side of the road and turned off the vehicle for several minutes while waiting for the vehicle engine to cool down before restarting the vehicle and continuing to drive to his residence. The next day the contact took the vehicle to be diagnosed by an independent mechanic. The contact was informed that the head gasket needed to be replaced. Additionally, the mechanic performed temporary repairs on the thermostat housing and replaced the manifold and oil gasket however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Sep 10, 2021
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,WHEELS
1 complaint
WHILE DRIVING AT SPEED THE TRACTION CONTROL LIGHT WOULD COME ON ENGINE WOULD START TO JERK AND THEN LOST POWER
Apr 08, 2021
POWER TRAIN,AIR BAGS,ENGINE
1 complaint
LOSE OF COOLANT. ENGINE HOT. NOT IN MOTION
Mar 13, 2021
AIR BAGS,STRUCTURE
1 complaint
WE WERE IN A CAR ACCIDENT AND ENDED UP REAR-ENDING A VEHICLE THAT HAD ALREADY STOPPED. WE HIT AT AN ESTIMATED SPEED OF 20-25MPH AND THE AIRBAGS DID NOT DEPLOY. WE WERE TRAVELING AT 45MPH WHEN THE BRAKES WERE HIT. IT SEEMS LIKE THE AIRBAGS SHOULD HAVE DEPLOYED AT THIS SPEED. WE ONLY HAVE MINOR INJURIES, BUT IF THERE IS A POSSIBILITY OTHERS COULD GET HURT BECAUSE OF A SIMILAR ISSUE I FEEL THAT IT SHOULD BE AT LEAST LOOKED INTO. YOU WILL BE BETTER ABLE TO TELL IF THE ANGLE OR THE CRASH OR SOMETHING FAULTY THAT PROHIBITED THE AIRBAGS FROM DEPLOYING.
Oct 20, 2020
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
MY SON WAS DRIVING DOWN THE ROAD LAST WEEK AND DASH FLASHED STABILINK AND HE LOST ALL POWER AND FORCES HIM TO TRY TO PULL OVER WHICH HE COULD BECAUSE STEERING WHEEL LOCKED UP AND BRAKES GOT HARD TO PUSH. A WEEK LATER STABILINK FLASHED AGAIN AND THEN WHILE DRIVING DOWN THE ROAD HE HAD TO SLAM ON BRAKES FOR A STOPPED VEHICLE AND BRAKES WOULD WORK AND STEERING WHEEL LOCKED UP AGAIN RESULTING IN HIM REAR ENDING THE VEHICLE.
Apr 06, 2020
AIR BAGS,STRUCTURE,SEATS
1 complaint
CAR WAS HIT ON BACK DRIVERS DOOR AND WHEEL WELL, IT PUSHED THE BACK BOTTOM SEAT IN. CAR SPUN THREE TIMES IN THE RAIN AND NONE OF THE 10 AIR BAGS DEPLOYED. I HIT MY HEAD ON THE SIDE DRIVERS WINDOW 3 TIMES DUE TO SIDE SEAT AIR BAGS NOT DEPLOYING. GM CAME OUT WHILE CAR WAS IN AUTO SHOP PUT SOME MACHINE ON IT TO ADDRESS MY ? WHY AIR BAGS DID NOT DEPLOY WHEN IT WAS HIT HARD ENOUGH TO PUSH CAR FRAME IN AND SPIN WHOLE CAR THREE TIMES. THEY TOLD BODY SHOP THAT IT WAS HIT IN SUCH A WAY THE TWO SEAT AIR BAGS WERE NOT SENSORED. I HAVE NOT FELT SAFE IN CAR SINCE. CAR WAS ON A RUAL STREET WHEN HIT AT ABOUT SPEED OF 40 MILE AN HOUR. I CAN EMAIL PICTURES OF CAR DAMAGE IF NEEDED.
Apr 24, 2019
VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
1 complaint
MY BRAKES KEEP GOING "HARD" AND NOT FUNCTIONING PROPERLY. ABOUT A YEAR AGO I HAD MY MASTER CYLANDER, BRAKE BOOSTER, MICROSWITCH IN THE BRAKE VACUUM LINE, MAF SENSOR AND AIR INTAKE HOSE REPLACED BECAUSE THE MECHANIC SAID THOSE WERE THE ISSUES, I WENT 2 WEEKS WITHOUT MY VEHICLE, INCLUDING BREAKING DOWN FOR MULTIPLE DAYS OUT OF STATE. NOW HERE I AM WITH THE SAME ISSUES. BEFORE I HAD THEM REPLACED I WAS TOLD THAT THE MICROSWITCH IN THE BRAKE SYSTEM WAS ALREADY RECALLED AND REPLACED. BUT SINCE THEN IT HAS FAILED AGAIN. I WAS TOLD BY CHEVY THAT THEY ONLY DO THE RECALL ONCE, BUT IF THEY ARE REPLACING IT WITH A FAULTY PART SHOULDN'T THAT BE RECALLED AGAIN? I HAVE TWO TODDLERS IN MY VEHICLE REGULARLY AND LOSING THE POWER BRAKES COULD END VERY BAD. THE POWER BRAKES FAIL ALMOST EVERY DAY, USUALLY THE FIRST TIME I HIT THE BRAKES AFTER STARTING TO VEHICLE. WITCH MAKE ME THINK THAT ITS GOING TO COMPLETELY FAIL AGAIN SOON.
Feb 03, 2019
ELECTRICAL SYSTEM,SEAT BELTS,ENGINE
1 complaint
THIS VEHICLE (CHEVY CRUZE 2012) IS THE WORST VEHICLE MADE POSSIBLE. THERE IS OIL LEAKS THAT HAVE BEEN FIXED THAT OCCUR AGAIN . THERE IS A COOLANT LEAK THAT WAS FIXED BY THE RADIATOR CONNECTOR. 15 MINUTES LATER OF DRIVING THE VEHICLE 2 MORE HOSES POPPED AND CAUSED THE COOLANT TO LEAK AGAIN. THE RADIATOR WENT BAD AND WAS CHANGED THE VEHICLE STILL OVER HEATED . THE THERMOSTAT WAS CHANGED AND THE VEHICLE WAS FINE FOR 2 DAYS. I GO TO START THE VEHICLE AND IT DOESN'T WANT TO TURN OVER . COME TO FIND OUT AT THE SAME MECHANIC THAT I HAD THE THERMOSTAT CHANGED APPARENTLY SAID THE HEAD GASKET WAS BLOWN . THEN SAYS THERE'S SOMETHING WRONG WITH THE CYLINDER HEADS . SO ALL IN ALL . THIS VEHICLE HAS HAD OIL LEAKS , COOLANT LEAKS , ENGINE LIGHTS , RADIATOR ISSUES , CYLINDERR HEAD PROBLEMS , MISFIRING AND NOW A HEAD GASKET PROBLEM . THIS BRINGS A SAFETY ISSUE TO ME THAT WHILE I AM DRIVING MY CAR IS MISFIRING ON ME IN THE MIDDLE OF THE ROAD WHILE THERE IS TRAFFIC GOING ON AND TONS OF PEOPLE ON THE ROAD . I COULD POTENTIALLY BE DRIVING THIS VEHICLE AND BECAUSE OF ALL OF THIS ELECTRICAL ISSUES THAT GM IS NOT CAPABLE OF MANUFACTURING CORRECTLY ON THESE VEHICLES (CHEVY CRUZE) MY CAR COULD OF BLEW UP WHILE DRIVING IT. I HAVE MY NIECES AND NEPHEWS IN THE CAR WHILE THE CAR SHAKES OUT OF NOWHERE WHICH COULD OF PUT THERE LIFE IN DANGER . CHEVY IS NO HELP WHAT SO EVER THEY ONLY WANT TO CHARGE TO EVEN LOOK AT A CAR THEY MANUFACTURED!!!! I ASK FOR HELP FROM THEM AND THEY SEEM SO CAREFREE . MY LIFE IS IN DANGER AND NO ONE CARES!! SOMEONE WILL DIE BY GM HANDS IF THIS ISSUE CANNOT BE CORRECTLY FIXED ON THESE VEHICLES . YOU GUYS ARE SELLING CARS THAT CAN KILL SOMEONE AND ONCE YOU GUYS ARE NOTIFIED OF THIS NO ONE CARES . ONCE THERE IS A LAWSUIT UNDER YOUR COMPANY THEN MAYBE YOU GUYS WILL TAKE THIS SERIOUS .
Nov 12, 2018
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
VEHICLE ENGINE LIGHT IS ON. VEHICLE IS SPILLING OIL CAUSING SMOKE TO BE EXHAUSTED OUT OF ENGINE WHILE DRIVING VEHICLE. ENGINE HAS HAD COOLANT LEAKS AND ENGINE HEAD GASKET IS BLOWN
Oct 18, 2018
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
CAR DOES NOT RUN RIGHT. WHEN ACCELERATING THE CAR DOES NOT BUDGE AND STALLS OUT. FOUND OUT IF THE AC IS OFF IT IS LESS LIKELY TO STALL OUT AFTER STOPPING. WAS TOLD IT IS A POSSIBLE CLOGGED CATALYTIC CONVERTER. THE STABILITRAK AND TRACTION CONTROL WANINGS POP UP. TOOK IT TO AUTO ZONE AND THEY TOLD ME IT WAS BAD GAS. SOMETHING IS OFF AND IT'S NOT A EASY DIAGNOSIS.
Jul 19, 2018
STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
2012 CRUZE LT. THE THIRD TURBO WAS INSTALLED 2 DAYS BEFORE EXTENDED WARRANTY EXPIRED. IT HAS 56668 MILES NOW. I SPENT 4 HOURS PUTTING GLUE PUTTY IN THE CRACKS ON THE BOTTOM INTAKE MANIFOLD, TO PLENUM JUNCTION CORNERS OF CYLINDERS 2 AND 4 BECAUSE OF THE GM PLASTIC [XXX], CURING THE LOW BOOST AND LEAN MIXTURE CODES AT IDLE, ON EASTER. THE FIRST MONTH I HAD THE CAR THE TRANSMISSION WOULD START IN FIRST SKIP SECOND GEAR REV UP THEN CHIRP THE TIRES UNTIL IT WARMED UP, AND WAS FIXED BY A PROGRAM CHANGE TO A LESSER VERSION AND NOW AT THE HIGHER MILEAGE IT WAITS BEFORE IT ENGAGES FIRST AT ALL. ANOTHER NEAT THING IS TO TURN LEFT AT 5MPH HARD AND FEEL THE CAR DO A JIG TO THE RIGHT FOR AN INSTANT BEFORE CONTINUING ON WITH THE TURN. LASTLY, THE WATER PUMP WAS REPLACED ALONG WITH A CRACKED WATER OUTLET BUT NOT THE ROTTED RECIRCULATION OVERFLOW HOSE THAT BROKE AT 4 AM TO MY FISHING HOLE IN SEPTEMBER. I CAN SAY THAT THE 2017 CRUZE MUST BE BETTER BECAUSE THE DUMDUMS PAID BY THE GM INSURANCE COMPANY TO CHANGE OIL PUT MORE NEW OIL IN THE MOTOR WITHOUT DRAINING IT FIRST. NO SERIOUS ISSUES FOR A WHOLE WEEK I MIGHT BE ABLE TO DRIVE IT BY MAY IT'S BEEN 5 MONTHS SINCE THEN. FYI THE DEALERSHIP WHO PERFORMED THIS FANCY WORK IS NOT IN RIVERTON EITHER.
Apr 04, 2018
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
SINCE NOVEMBER 2016 AT 56,000 MILES THE CAR HAS BEEN CONSTANTLY OVERHEATING. THE ENGINE COOLANT FLANGE, WATER PUMP, AND THERMOSTAT HAVE BEEN REPLACED 2XS. WHEN THIS HAPPENS THE CAR FLASHES SPORADIC MESSAGES SUCH AS A/C OFF HIGH ENGINE HEAT, SERVICE STABILITRAK, CHANGE OIL, ETC. THE CAR ALSO HAS STARTED LEAKING OIL. FINALLY ON FEBRUARY 10TH, 2018 THE CAR HAD THESE SAME ISSUES AGAIN AND THIS TIME THE ENGINE WENT ENTIRELY. THE CAR HAD TOTAL ENGINE FAILURE AT 83,500 MILES AND NOW REQUIRES A NEW ENGINE. THIS IS THE WORST CAR I HAVE EVER OWNED AND I WOULD NEVER RECOMMEND IT TO ANYONE. UPON GOING ONLINE EVERYONE HAS THESE SAME EXACT ISSUES SO I HAVE NO IDEA WHY MASSIVE RECALLS HAVE NOT BEEN MADE.
Feb 25, 2018
STEERING,UNKNOWN OR OTHER
1 complaint
MY CARS OVER HEATING SIGNAL COMES ON AND TELLS ME TO SHUT OFF THE CAR ALL THE TIME WHILE DRIVING, ALSO THE POWER STEERING LOCKS UP WHILE TURNING.
Jan 24, 2018
EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
THE REAR CENTER BRAKE LIGHT STAYS LITE EVEN AFTER TAKING FOOT COMPLETELY OFF THE BRAKE PEDAL. I HAVE TO MANUALLY WITH MY FOOT LIFT /PUSH UP THE BRAKE PEDAL LIGHTLY IN ORDER TO HAVE THE BRAKE LIGHT TURN OFF. THIS HAPPENS VERY FREQUENTLY WHEN DRIVING IN HEAVY STOP AND GO TRAFFIC ON THE HIGHWAY.
Aug 26, 2017
UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
WIPERS STARTED STOPPING WHEN ON. IF YOU TURN THEM OFF AND THEN ON THEY WORK FOR A VERY SHORT TIME THEN STOP AGAIN. WHEN THE WIPERS ARE IN THE OFF POSITION THEY STOP RIGHT IN FRONT OF THE DRIVERS VIEW. TOOK TO DEALER, DEALER STATED THE BODY CONTROL MODULE WAS GOING OUT AND WOULD AFFECT MORE AND MORE OF THE CAR AND COULD POSE A SAFETY HAZARD.
Aug 21, 2017
STEERING,VEHICLE SPEED CONTROL,ENGINE
1 complaint
CHEVROLET CRUZE 2012 DELAYED STEERING WHEN TURNING, THEN SLUGGISH WOULD NOT GO PAST FIRST GEAR. I WAS DRIVING ON CITY STREET NOTICED DIFFICULTY TURNING AND SLOWNESS SO STOPPED AT NEAREST GAS STATION. GOT VEHICLE TOWED TO DEALER AND DIAGNOSED WITH TRANSMISSION FAILURE. THIS WAS SUDDEN, ALWAYS KEPT UP WITH REGULAR MAINTENANCE, OIL CHANGES & TUNE UPS! THIS SHOULD NOT HAPPEN TO A CAR BARELY 5 YEARS OLD CAR AND WELL MAINTAINED!
Aug 12, 2017
STEERING,AIR BAGS,ENGINE
1 complaint
WHEN TRYING TO START MY CAR IT SOUNDS LIKE WANTS TO TURN OVER BUT IT DOES'T ,EVERYTHING RESET ON MY DASHBOARD,AFTER WAITING FOR A WHILE IT STARTS BACK UP
Jun 17, 2017
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
1 complaint
TIRES LIGHT ALL THE TIME, OVERHEATING ALL THE TIME SPEND 100 OF DOLLAR ON ANTI-FREEZE COOLANT RAN IN OVERFLOW TANK SPENT OVER $769.00 0N PEOPLE GIVING FALSE REPORT ON WHAT WRONG WITH VEHICLE. I TRIED TO FILE FOR BANKRUPTY BUT WASN'T SUCCESSFUL DUE LOW INCOME. STOP ON CITY STREET.
Jun 12, 2017
EQUIPMENT
1 complaint
2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO WATER PUMP LEAKAGE. *LD THE CONSUMER STATED THE WATER PUMP WAS REPAIRED AND BEGAN TO LEAK AGAIN THE SAME DAY *JS
Jun 05, 2017
WHEELS,UNKNOWN OR OTHER,ENGINE
1 complaint
BLOWN TURBO/OIL COOLING SYSTEM. REPLACED, $2050.00.,, COOLANT RESERVOIR CRACKED/ REPLACED/WITH LABOR $200.00. VALVE COVER, INNER CRACK(GASKET CRACK) ALSO, $175.00,, TIRE TOTAL FLAT(TRIED TO FILL WITH AIR) TIRE BECAME FLAT WITHIN 1 MINUTE,, HAD TO BUY NEW TIRE. $125.00/.. COIL PACK REPLACED, $175.00,, BATTERY(DIED), REPLACED $125.00// OCU/ REPLACED,$200.00// OIL PLUG REPLACED $27.00 GM PART. PARTSDIRECT PRICE WITH SHIPPING $7.00 !!!, I REELLY GOT THE SHAFT ON THAT 1 !! ON STAR COVER UNGLUED & FELL OFF,, OTHER THAN ALL THIS, IT IS THE MOST FUEL EFFICIENT MOTOR VEHICLE I HAVE EVER OWNED. .I HAVE GOTTEN AS MUCH AS 54MPG HIGHWAY,, ON A TEST OF 1 ,10TH OF A GALLON(=12.8OZ) 9MILES, THEIR IS A SECRET TO GETTING THIS MILAGE, THESE REPLACEMENTS HAVE OCCURED OVER THE COURSE OF 4.5YEARS, 168000MILES. REPAIRS TOTALLING WITH TIRES, OIL CHANGES, ETC. $5200.00,EYE OPENER,JAW DROPPER.
Mar 30, 2017
POWER TRAIN,VISIBILITY/WIPER
1 complaint
DRIVER SIDE WINDSHIELD WIPER BECOMES DETACHED FROM WIPER TRANSMISSION WHEN DRIVING AT HIGHWAY SPEEDS AND SIMULTANEOUSLY USING WINDSHIELD WIPERS. THIS POSES SIGNIFICANT DANGER BECAUSE VISIBILITY IS DRASTICALLY REDUCED IN RAINY OR SNOWY CONDITIONS. CAR LURCHES FORWARD WHEN AT A STOP AND TRANSMISSION IS IN DRIVE. *TR
Dec 22, 2016
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
IN 2014 MY CAR HAD AN ISSUE WHERE IT STARTED OVER HEATING. THE CAR WAS PREVIOUSLY PART OF A RECALL FOR THE WATER PUMP BREAKING. THIS CAUSED MY CAR HEATING AND COOLING SYSTEM NOT TO WORK PROPERLY. THIS CAN BE DANGEROUS IF DRIVING AND IT HAPPENED WHILE I WAS DRIVING. I JUST HAD THE SAME ISSUE ON OCTOBER 20 OF 2016. *TR
Oct 20, 2016
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE AIR BAG AND ELECTRONIC STABILITY CONTROL LIGHTS REMAINED ILLUMINATED. IN ADDITION, THE VEHICLE WOULD NOT START IMMEDIATELY WHEN PROMPTED. THE CONTACT HAD TO WAIT APPROXIMATELY TEN SECONDS BEFORE THE VEHICLE WOULD START. FURTHERMORE, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE CONTACT HAD TO APPLY A SIGNIFICANT AMOUNT OF PRESSURE BEFORE STOPPING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 11,010.
Aug 05, 2016
STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE STABILITY TRACK CONTROL AND SERVICE TRACTION CONTROL MESSAGES HAVE BOTH HAPPENED TO ME NOW A FEW TIMES WHILE DRIVING DOWN CITY/COUNTRY ROADS AND DOWN THE HIGHWAY. THE FIRST TIME I HAD THE SERVICE TRACTION CONTROL WAS YESTERDAY. (8/02/2016) IT'S SCARY BECAUSE THE RADIO RESETS AND THE POWER STEERING GOES OUT. I HAVE A [XXX] DAUGHTER AND SHE'S TERRIFIED AS WELL. I WISH THEY WOULD FIGURE THIS OUT ALREADY. I CALLED THE DEALER ONCE AND LIKE MOST PEOPLE WRITE ONLINE ABOUT THIS ISSUE THEY DIDN'T KNOW WHAT IT COULD BE AND THEY DIDN'T HAVE A CAR I COULD USE TO GO BACK AND FORTH TO WORK WHILE THEY CHECKED IT OUT SO I HAVEN'T TAKEN TO THE DEALER YET. THE ISSUE COMES AND GOES. IT COULD GO AWAY FOR MONTHS BUT ALWAYS COMES BACK. I KEEP CHECKING ONLINE TO SEE IF THEY FINALLY FOUND A FIX FOR THIS ISSUE AND I STILL HAVEN'T FOUND ANYTHING. SO I'M ASSUMING ONCE SOMEONE DIES IN A BAD ACCIDENT OR NUMEROUS PEOPLE DO THEN MAYBE THEY WILL TAKE IT MORE SERIOUSLY? I'M A SINGLE MOM AND I CAN'T AFFORD TO NOT HAVE A CAR OR HAVE A PROBLEM THAT I HAVE TO PAY LOTS OF $ TO FIX WHEN THIS OBVIOUSLY NEEDS TO BE A RECALL WHEN THIS MANY PEOPLE ARE HAVING THE ISSUE AND IT AFFECTS YOUR STEERING!?!?!?! HELP PLS?!?!?!
Aug 03, 2016
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
CAR SUDDENLY SHIFTED INTO 4TH GEAR WHILE GOING 70 MPH. SQUALLED LEFT FRONT TIRE, AND VIOLENTLY SNATCHED STEERING WHEEL TO THE LEFT. AFTER SHUTTING CAR OFF, THE PROBLEM WAS GONE. SHORTLY AFTER, STABILITRACK, AND STEERING ALARM APPEARED ON MESSAGE DISPLAY. THAT CLEARED ONCE SHUT-OFF. THREE WEEKS LATER IT OCCURRED AGAIN. THIS TIME, ON A TRIP, IT DID THE EXACT SAME PROBLEMS FOUR TIMES IN A ROW. THIS IS A VERY DANGEROUS PROBLEM. IF I HAD NOT HAD A FIRM GRIP ON THE WHEEL, I WOULD HAVE BEEN HURT. I PITY THE FOOL WHO TAILGATES ME! I TOOK THE CAR TO THE LOCAL DEALER, AND HAD THE CALIFORNIA FLASH "RECALL" DONE. SENSE THAT THE TRANSMISSION HAS NOT SHIFTED DOWN WHILE AT HIGH SPEEDS, BUT NOW, THE STABILITRACK, AND ABS LIGHTS ARE STAYING ON.
Apr 07, 2016
EXTERIOR LIGHTING,SERVICE BRAKES,ENGINE
1 complaint
AROUND SUNRISE ON A HIGHWAY WITH AN ADULT PASSENGER THE CAR LOST ALL POWER INSTANTLY. THE STEERING WAS HEAVY AND THE BRAKES HAD VERY LITTLE POWER. WE WAS ABLE TO DRIFT OVER TO A SAFE AREA. THE WAY THIS CAR PERFORMS WITH LITTLE BRAKING EFFORT IT CAN CAUSE SOME BAD ACCIDENTS IN OTHER ENVIROMENTS SUCH AS MOUNTAINS. THE SAFETY OF THE CHEVROLET CRUZE MODELS NEEDS TO BE IMPROVE.
Feb 10, 2016
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT ANY SPEED, THE STABILITRAK AND POWER STEERING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE, LOST POWER, AND STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ECM AND THE BCM WERE NOT CONNECTING. THE TECHNICIAN RESET THE COMPUTER; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Feb 04, 2016
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS STRONG ODOR INSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT FUEL LEAKED FROM THE FRONT OF THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO COOLER LINE, THE TRANSMISSION COOLER HOSE LINE AND THE OIL SEAL GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Jan 12, 2016
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
AC OFF DUE TO HIGH TEMP, THERMOSTAT REPLACED 2014. AC OFF DUE TO HIGH TEMP AGAIN, THERMOSTAT REPLACED MAY 20, 2015.. DEC 27TH, 2015 AC OFF DUE TO HIGH TEMP AGAIN- CAR OVERHEATED IN 10 DEGRE WEATHER. THERMOSTAT BEING REPLACED FOR THE THIRD TIME!! *JS
Dec 30, 2015
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I HAVE NOTICED THAT THE ACCELERATION TAKES ALOT TO GO FROM 0-30 MPH AND WHEN IT DOES THE CAR FEELS AS THOUGH IT WILL STALL. THERE IS A HALF TANK OF GAS, AND NO INDICATION IT SHOULD BE DOING THIS. OIL IS CHANGED REGULARLY. THIS HAS HAPPENED A FEW TIMES BEFORE THIS INCIDENT OF TODAY. THE GAS PEDAL NEEDS TO BE ALMOST TO THE FLOOR FOR IT TO EVEN PICK UP AND WHEN IT DOES ACCELERATE IT JUMPS BETWEEN THE GEARS AND THE RPM GOES BEYOND 4-5 TO GET IT TO EVEN 20MPH. I DID HAVE AN INCIDENT WHEN THE CAR STALLED AS I WAS IN REVERSE. THAT HAPPENED AT AROUND 30-35K MILES. I DECIDED TO GOOGLE THE ACCELERATION ISSUE AND SEE I AM NOT THE ONLY ONE. MY CAR ITSELF HAS HAD 3 RECALLS FIXED.
Sep 08, 2015
STEERING,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE MAKING A LEFT TURN AT APPROXIMATELY 10 MPH, THE AIR BAG SERVICE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AIR BAG COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V300000 (AIR BAGS). THE FAILURE MILEAGE WAS 40,565. UPDATED 10/06/15*LJ UPDATED 12/21/2015*JS
Aug 28, 2015
LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED, THE TRUNK LATCH OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE MANUAL SENSOR FAILED DUE TO THE FAILURE OF THE TRUNK. THIS WAS A RECURRING FAILURE. THE DEALER DIAGNOSED THAT THE TRUNK RELEASE WITH HARNESS AND A TWO STEP BUTTON NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Jul 13, 2015
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
SINCE MARCH 30, 2015, I HAVE BEEN EXPERIENCING ISSUES WITH AND I HAVE VIDEO EVIDENCE WHILE IN FAILURE MODE, OF WHAT I BELIEVE TO BE FAILURES OF THE BODY COMPUTER(S) IN THIS VEHICLE. THE DASHBOARD DISPLAYS HAVE BEEN GOING ON AND OFF UNDER A WIDE VARIETY OF DRIVING SITUATIONS, AND WHILE SITTING AT IDLE. THEY FAULT WHEN THE VEHICLE IS SIMPLY DRIVING DOWN THE HIGHWAY. DURING THESE FAULTS, THE CENTER INFORMATION DISPLAY FOR THE HVAC AND ENTERTAINMENT WILL FREQUENTLY TURN OFF. THIS KILLS THE RADIO. IT AT TIMES KILLS THE HVAC SYSTEMS AND THE TURN SIGNALS (AT LEAST THE NOISE FOR THE TURN SIGNAL INDICATORS). AT TIMES, THE CENTER DISPLAY ABOVE THE STEERING COLUMN WILL GO BLACK AND THEN DISPLAY A MESSAGE ABOUT THE STABILITRAK HAVING FAILED AND REQUIRING IT TO BE CHECKED. THEN IT RETURNS TO NORMAL MODE. THIS IS LESS FREQUENT AN OCCURRENCE. WHILE DRIVING ON THE HIGHWAY UNDER CRUISE CONTROL, THE VEHICLE EXPERIENCED ONE INCIDENT OF UNINTENDED ACCELERATION WHILE THE DISPLAYS WERE IN FAULT MODES. THIS OCCURRED ON APRIL 1, 2015 I BELIEVE. THE DRIVER'S FEET WERE ON THE FLOORBOARDS. NOT TOUCHING ANY PEDALS AT ALL. THE INCIDENT WAS STOPPED BY THE DRIVER FIRMLY PRESSING DOWN ON THE BRAKE PEDAL. WHEN SUFFICIENT VIDEO EVIDENCE IS ACCUMULATED ON THESE FAILURES THE VEHICLE WILL BE TAKEN INTO THE DEALERSHIP. LACKING ACTUAL DEMONSTRATIVE EVIDENCE OF THE FAILURES, THE DEALERSHIP WILL NOT BE ABLE TO KNOW WHAT TO REPAIR OR REPLACE. THE CAR HAS A HISTORY OF DASH DISPLAY ISSUES. THE OWNER, A RETIRED LIBRARIAN/RESEARCHER FROM GENERAL MOTORS ADVANCED ENGINEERING STAFF AND THE R&D CENTER, HAS WORKED ON UNINTENDED ACCELERATION LEGAL CASES FOR THE COMPANY, AND HAS SUPPORTED LITIGATION DEFENSE WORK ON SUCH ISSUES WHILE AT THE COMPANY. HE IS STILL GATHERING EVIDENCE BUT FEELS THE NEED TO DOCUMENT THIS INCIDENT AS SOON AS POSSIBLE FOR NHTSA SHOULD AN ACCIDENT OCCUR TO HIM DUE TO THIS. IS A VERY HIGH RISK
Jul 13, 2015
STRUCTURE,SERVICE BRAKES
1 complaint
I WAS TRYING TO PARK MY 2012 CHEVROLET CRUZE CAR IN A PARKING PLACE. I TURNED INTO THE PARKING SPOT AND WHEN I PLACED MY FOOT ON THE BRAKES, NOTHING HAPPENED. I LOOKED DOWN AT MY FOOT AND WATCHING MYSELF REPEATEDLY PUMP THE BRAKES. INSTEAD OF STOPPING, MY CAR WENT OVER THE PARKING SPOT YELLOW CURB, OVER A SIDEWALK AND SOME GRASS, AND I HIT A PARKED VEHICLE. BEFORE I HIT THE VEHICLE, I LUCKILY TURNED MY WHEEL, CAUSING LESS DAMAGE TO THE PARKED VEHICLE. AFTER I HIT THE VEHICLE, MY CAR TURNED BACK INTO THE PARKING LOT WHERE IT FINALLY STOPPED. I AM NOT SURE IF IT STOPPED BECAUSE OF ME REPEATEDLY PUMPING THE BRAKES, OR THAT I FINALLY RAN OUT OF MOMENTUM, SINCE I HAD NOT HIT THE ACCELERATOR SINCE BEFORE TRYING TO PARK. MY BUMPER IS DAMAGED, HAD TO HAVE CAR TOWED BECAUSE I AM TOO AFRAID TO DRIVE IT. MY 5 YEAR OLD DAUGHTER WAS IN THE BACKSEAT, IN HER BOOSTER SEAT, DURING ALL OF THIS, AND I AM AFRAID THINKING OF HOW WORSE IT COULD HAVE BEEN, WITH THE BRAKES NOT WORKING. I FOUND OUT AFTER THE FACT THAT THERE WAS A RECALL FOR THIS YEAR AND MODEL CAR FOR THE BRAKES, AND THAT RECALL WAS BEFORE I OWNED THE CAR.
Jun 30, 2015
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
THE ELECTRICAL PAD THAT YOU PUSH TO OPEN THE TRUNK IS FAULTY AND DOES NOT WORK ANYMORE. ONLY WAY TO GET INTO TRUNK IS TO PUSH KEY FOB. IF A CHILD OR ADULT GOT TRAPPED INSIDE IT COULD BE HARMFUL DUE TO FACT THAT THE PUSH PAD FOR THE TRUNK OPEN IS FAULTY.
May 20, 2015
STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
I RECEIVED MY CHEVY CRUZE IN NOVEMBER OF 2014 USED WITH APROX. 59K MILES. APRIL 7TH DRIVING DOWN A HIGHWAY AT 55-60MPH IT SUDDENLY STARTED SLOWING DOWN AND WOULD NOT ACCELERATE. IT WOULD JERK AND THE ENGINE WOULD REV LIKE IF YOU WERE TO BE IDLE AND IN PARK AND PRESS THE GAS THAT'S THE SOUND IT MADE. I DID NOT NOTICE THE CHECK ENGINE COME ON OR ANY OTHER LIGHTS AS I WAS TRYING TO CONTROL MY CAR. THE SPEEDOMETER AND RPM INDICATOR STARTED ACTING ERRATICALLY WHILE DOING SO. THE GAUGE WOULD GO UP AND DOWN AND THE CAR WAS SLOWING DOWN. THE STEERING ALSO BECAME VERY SOFT. IF I WERE TO TAKE MY PINKY FINGER AND TURN THE WHEEL IT WOULD HAVE MOVED THAT'S HOW SOFT IT WAS. ALL THIS HAPPENED MULTIPLE TIMES DURING A 30 MINUTE TIME PERIOD. AFTER I SLOWED DOWN AND TRIED GOING OVER 30MPH IT WOULD START TO ACT UP AGAIN. WHILE THIS WAS HAPPENED I ONLY HAD 66K MILES. I GOT IT TOWED TO THE DEALER INSTEAD OF TAKING MY CHANCES DRIVING IT THERE. IT WAS SITTING THERE A WEEK BEFORE THEY EVEN TOUCHED IT AND THEY CLAIM THEY CANT FIND ANYTHING WRONG WITH IT. I THINK CHEVY DEALERS CLAIM THEY CANT FIND ANYTHING WHEN YOUR CAR IS STILL UNDER WARRANTY SO THEY DON'T HAVE TO FIX IT. *TR
Apr 14, 2015
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
SINCE MARCH 30, 2015, I HAVE BEEN EXPERIENCING ISSUES WITH AND HAVE BEEN TRYING TO COLLECT VIDEO EVIDENCE WHILE IN FAILURE MODE, OF WHAT I BELIEVE TO BE FAILURES OF THE BODY COMPUTER(S) IN THIS VEHICLE. THE DASHBOARD DISPLAYS HAVE BEEN GOING ON AND OFF UNDER A WIDE VARIETY OF DRIVING SITUATIONS, AND WHILE SITTING AT IDLE. THEY FAULT WHEN THE VEHICLE IS SIMPLY DRIVING DOWN THE HIGHWAY. DURING THESE FAULTS, THE CENTER INFORMATION DISPLAY FOR THE HVAC AND ENTERTAINMENT WILL FREQUENTLY TURN OFF. THIS KILLS THE RADIO. IT AT TIMES KILLS THE HVAC SYSTEMS AND THE TURN SIGNALS (AT LEAST THE NOISE FOR THE TURN SIGNAL INDICATORS). AT TIMES, THE CENTER DISPLAY ABOVE THE STEERING COLUMN WILL GO BLACK AND THEN DISPLAY A MESSAGE ABOUT THE STABILITRAK HAVING FAILED AND REQUIRING IT TO BE CHECKED. THEN IT RETURNS TO NORMAL MODE. THIS IS LESS FREQUENT AN OCCURRENCE. WHILE DRIVING ON THE HIGHWAY UNDER CRUISE CONTROL, THE VEHICLE EXPERIENCED ONE INCIDENT OF UNINTENDED ACCELERATION WHILE THE DISPLAYS WERE IN FAULT MODES. THIS OCCURRED ON APRIL 1, 2015 I BELIEVE. THE DRIVER'S FEET WERE ON THE FLOORBOARDS. NOT TOUCHING ANY PEDALS AT ALL. THE INCIDENT WAS STOPPED BY THE DRIVER FIRMLY PRESSING DOWN ON THE BRAKE PEDAL. WHEN SUFFICIENT VIDEO EVIDENCE IS ACCUMULATED ON THESE FAILURES THE VEHICLE WILL BE TAKEN INTO THE DEALERSHIP. LACKING ACTUAL DEMONSTRATIVE EVIDENCE OF THE FAILURES, THE DEALERSHIP WILL NOT BE ABLE TO KNOW WHAT TO REPAIR OR REPLACE. THE CAR HAS A HISTORY OF DASH DISPLAY ISSUES. THE OWNER, A RETIRED LIBRARIAN/RESEARCHER FROM GENERAL MOTORS ADVANCED ENGINEERING STAFF AND THE R&D CENTER, HAS WORKED ON UNINTENDED ACCELERATION LEGAL CASES FOR THE COMPANY, AND HAS SUPPORTED LITIGATION DEFENSE WORK ON SUCH ISSUES WHILE AT THE COMPANY. HE IS STILL GATHERING EVIDENCE BUT FEELS THE NEED TO DOCUMENT THIS INCIDENT AS SOON AS POSSIBLE FOR NHTSA SHOULD AN ACCIDENT OCCUR TO HIM DUE TO THIS. *TR
Apr 10, 2015
ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
I WAS DRIVING THE VEHICLE TO WORK AND THE STABILITRAK CONTROL AND ENGINE POWER LOSS KICKS ON TO THE VEHICLE AND MAKES ME HAVE TO CONTROL OF THE VEHICLE, I'VE ALMOST CAUSED SEVERAL WRECKS DO TO THIS HAPPENING, I'VE BEEN IN AND OUT TO THE DEALER SEVERAL TIMESMALL WITH THIS VEHICLE TOMORROW I'M TAKING IT IN FOR THE 7THE TIME NOW THIS IS A SAFETY ISSUE AND IT'S PUTTING ME AND MY FIANCE LIFE AT RISK, PLEASE SOME THING HAS TO HAPPEN TO GET THIS TAKEN CARE OF! *TR
Mar 29, 2015
STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE DRIVING TO WORK I WAS SIGNALING TO SWITCH LANES FOR MY EXIT OFF THE FREEWAY. BEGAN TO MERGE AND MY STEERING WHEEL LOCKED. LUCKILY IT'S WASN'T FOR LONG AND THE FREEWAY WAS NOT BUSY. HOWEVER THE FACT THAT MY NEWLY PURCHASED VEHICLE HAS A GLITCH IS SADDENING. WHAT'S EVEN WORSE THEIRS NO MAINTENANCE LIGHT OR CHECK ENGINE LIGHT, SOMETHING TO MAKE THE DEALERSHIP BELIEVE THEIR IS A PROBLEM. ONLY A FLASHING LIGHT THAT SAYS CHECK STABILITRACK, TRACTION CONTROL, POWERING STEERING AND AT THE SAME TIME MY ABS SERVICE LIGHT BEGINS TO FLASH. REALLY HOPE CHEVY PUTS OUT A RECALL.. *JS
Feb 07, 2015
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
THIS IS THE SECOND INCIDENT (MARCH 2014 & FEBRUARY 3, 2015 RESULTING IN THE LOSS OF THE POWER/CONTROL WHILE OPERATING THE VEHICLE, BOTH INCIDENTS WERE TERRIFYING. I PURCHASED MY CERTIFIED USED CHEVY CRUZE IN FEBRUARY 2014. IN MARCH/APRIL 2014 IMMEDIATELY AFTER STARTUP (TRAVELING UNDER 10 MPH / APPROX. 60,000 MILES) THE CAR BEGAN EXPERIENCING ELECTRICAL ISSUE; THE DISPLAYS ON THE DASH WOULD FLASH INTERMITTENTLY FOLLOWED BY WARNING LIGHTS (POWER STEERING, BRAKES, TRACTION CONTROL ETC.) AND A COMPLETE LOSS OF POWER TO MY CAR WHILE DRIVING, NO STEERING, NO BRAKES ETC. I FILED A COMPLAINT IN 2014 (NHTSA - NO. 10574169 #14311:SPECIAL COVERAGE ADJUSTMENT NEGATIVE BATTERY CABLE LOOSE. I IMMEDIATELY BROUGHT MY CAR INTO THE DEALERSHIP FOR SERVICING. ULTIMATELY, THE POSITIVE AND NEGATIVE BATTERY TERMINALS WERE REPLACED AND THE SERVICE WAS COVERED UNDER WARRANTY. YESTERDAY, FEBRUARY 3, 2015, I EXPERIENCED A SIMILAR INCIDENT. SHORTLY AFTER STARTING MY CAR (TRAVELING 5MPH / APPROX. 84,000 MILES) THE CAR BEGAN TO SHAKE VIOLENTLY, THE CHECK ENGINE LIGHT TURNED ON AND AGAIN THE CAR BEGAN EXPERIENCING SIMILAR POWER LOSS TO MY CAR WHILE DRIVING. MY CAR WAS TOWED TO THE DEALERSHIP AND THE CAUSE WAS AGAIN IDENTIFIED AS A NEGATIVE BATTERY TERMINAL, A BAD INTAKE/GASKET LEAKING AND A SMALL ENGINE OIL SEEP. THESE ARE SOME OF THE SAME ISSUES IDENTIFIED WITH THE INITIAL INCIDENT IN 2014 WHEN THESE PARTS WERE REPLACED. THIS IS A TERRIFYING SCENARIO AND TO HAVE THE SAME ISSUES OCCUR IN SUCH A SHORT TIME PERIOD AFTER THE PARTS WERE REPLACED IS NOT COMFORTING AND LEAVES ME WITH FEAR THAT THIS COULD OCCUR AGAIN, I DO NOT WANT TO CONTINUE TO TAKE CHANCES WITH THE SAFETY OF THIS VEHICLE. I HOPE THIS IS TAKEN SERIOUSLY AND RESOLVED TO AVOID THIS FROM CONTINUING TO HAPPEN TO MYSELF AND OTHERS IN THE SAME SITUATION AND TO HOPEFULLY AVOID THIS FROM TURNING INTO A SERIOUS AND/OR DEADLY SITUATION. *TR
Feb 04, 2015
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
I TURNED MY CAR ON ONE MORNING AFTER I JUST HAD IT IN THE SHOP TO GET THE RECALLS FIXED ON IT. IM SEEING SERVICE STABILITRAK AND SERVICE TRACTION AND ABS LIGHTS. I CAN NO LONGER TURN ON OR OFF MY TRACTION CONTROL. MY BRAKES ARE NOW GRABBING REALLY BAD AND IM GETTING A REALLY WEIRD FEEL WHEN I HAVE MY FOOT IN THE GAS AND TURN MY WHEEL. MY CAR IS NOT THE SAME AFTER THE RECALLS WERE DONE. *TR
Jan 28, 2015
POWER TRAIN,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND ENGAGING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT WHILE SLOWING DOWN FOR A TRAFFIC LIGHT, THE TRANSMISSION FAILED TO SHIFT DOWN TO FIRST GEAR AND REMAINED IN THIRD GEAR WHICH PREVENTED THE VEHICLE FROM ACCELERATING FROM A STANDING POSITION. THE CONTACT INDICATED THAT WHILE DRIVING DOWN A HILL IN FIRST GEAR, THE TRANSMISSION WOULD ERRONEOUSLY SHIFT TO SECOND GEAR. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED A COMPUTER MODULE WHICH CORRECTED THE GEAR SHIFTING PROBLEM BUT THE ACCELERATION PROBLEMS PERSISTED. IN ADDITION, THE CONTACT STATED THAT IN AUGUST 2014 WHILE DRIVING APPROXIMATELY 30 MPH, A SECOND VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE AIRBAGS FAILED TO DEPLOY. BOTH THE DRIVER AND FRONT PASSENGER SUFFERED HEAD AND NECK INJURIES. A POLICE REPORT WAS FILED. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.
Nov 20, 2014
SUSPENSION,SERVICE BRAKES,ENGINE
1 complaint
BOUGHT VEHICLE FROM CARMAX FIRST WEEK OF MARCH 2014, 3 WEEKS LATER WAS FIRST TIME I DROVE IN SNOW AND THE THE BRAKES DID NOT WORK AT ALL. CALLED CARMAX AND THOUGH THE WARRANTY WAS WAS OVER THEY AGREED TO REPAIT BECAUSE OF A BRAKE RECALL. THEN A COUPLE WEEKS LATER THERE WAS A LEAK AND FORD HAD TO REPLACE A COOLANT PUMP. THE CAR NEVER RAN THE SAME. THE CAR PUTTERS AND HAS HORRIBLE ACCELERATION AND I HAVE CONTACTED FORD AND CARMAX DEALERSHIP AND COORP FOR HELP AT THE SAME TIME ALL THE CRUZES WERE TAKEN OFF THE LOTS AND WERE NO LONGER ALLOWED TO BE SOLD BECAUSE OF ALL THE RECALLS AND THEY WERE DEEMED UNSAFE TO DRIVE. ALL I ASKED CARMAX FOR WAS TO TAKE THIS VEHICLE BACK AND LET ME PICK OUT A DIFFERENT CAR. I AM A SINGLE MOM WITH A TEENAGE DAUGHTER AN I AM AFRAID TO LET HER DRIVE THIS CAR, THERE HAVE BEEN SEVERAL DEATHS ATTRIBUTED TO THE CHEVY CRUZES. I HAVE LEFT SEVERAL VOICEMAILS WITH GM MY CASE # IS C7269752 WITH FIRST RESPONDER..WHAT DOES THAT MEAN ANYWAY? THE GM AT CARMAX IN TINLEY PARK ARGUED WITH ME FOR 15 MINUTES ABOUT WHO IF I SPOKE TO HIM ONCE OR TWICE INSTEAD OF DEALING WITH THE REAL ISSUE, THE SOLD ME, A SINGLE MOTHER A CAR WITH BAD BRAKES! I ALMOST WENT INTO DOWN INTO A 6 LANE EXPRESSWAY WHEN THE BRAKES DIDNT WORK! I WOULD HAVE BEEN KILLED. ITS BEEN A COUPLE MONTHS NOW AND NO ONE HAS FOLLOWED UP AT ALL. THE SNOW WILL SOON BEGIN AND I AM SCARED TO DEATH TO DRIVE. PLEASE CAN SOME ONE HELP. *TR
Nov 06, 2014
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
MY PROBLEMS STARTED WITH MY TRUNK POPPING OPEN ON ITS OWN WHILE DRIVING AND WHILE PARKED. THIS IS CONCERNING NOT ONLY TO MY LOSS OF FOCUS ON THE ROAD BECAUSE OF THIS, I ALSO WORRY ABOUT WHO EVER IS DRIVING BEHIND ME SHOULD SOMETHING FLY OUT OF MY TRUNK. ALSO MY WINDSHIELD WIPER BLADE ON THE DRIVER SIDE COMES OFF THE MOTOR CLIP THIS IS VERY DANGEROUS WHILE RAINING I HAVE TO DRIVE WITH OUT VISIBILITY. MY CAR THEN DECIDED NOT TO START AND WHEN I FINALLY GOT IT TO START IT TOLD MY AIRBAGS NEEDED SERVICING, MY POWER STEERING, ABS BRAKES, TRACTION CONTROL, AND STABILITRACK. THERE WAS NO CONTROL OF THE CAR. THAT HAD WENT AWAY AND WAS ABLE TO GET CAR SAFELY TO THE DEALERSHIP TO GET IT SERVICED TODAY. THIS SEEMS TO BE A PROBLEM WITH OTHER 2012 CHEVY CRUZE'S IN WHICH I HAVE DONE RESEARCH. SOMETHING NEEDS TO BE DONE ABOUT THESE ELECTRICAL ISSUES BEFORE SOMEONE ENDS UP GETTING KILLED. *TR
Nov 04, 2014
SEATS,ENGINE
1 complaint
ANTI FREEZE SMELL IN CAR AND HEAD RESTS POP UP BY THEMSELVES.DEALER USED GM FIX TO STOP THE ODOR.IT HELPED BUT DIDN'T SOLVE THE PROBLEM.DEALER CLAIMED TO HAVE ADJUSTED THE HEADRESTS BUT IT DIDN'T HELP AT ALL.THEY STILL POP UP BY THEMSELVES. *TR
Oct 30, 2014
EQUIPMENT,SERVICE BRAKES
1 complaint
THERE WAS A RECALL ON MY 2012 CHEVY CRUZE. I GOT A RECALL NOTICE BUT NEVER DID RECEIVE NOTICE THAT THE PARTS WERE IN. HOWEVER I HAD AT THE DEALER HAVING AN OIL CHANGE. I TOLD HIM ABOUT IT. IT WAS FOR THE BRAKE MICRO SWITCH. HE SAID THEY WOULD REPLACE THEY HAD THE PART. THIS WAS ON 11/14/13. I HAD AN ACCIDENT TODAY 10/15/14. I TURNED INTO A PARKING PLACE. I APPLIED THE BRAKE BUT IT DIDN'T WORK. CAR JUMPED THE CURB AND ENDED UP ON TOP OF A LIGHT MAKER AT THE LIBRARY WHERE I WAS PARKING. IT WAS ACCELERATING INSTEAD OF BRAKING. I APPLIED THE BRAKE BUT NO BRAKING ONLY ACCELERATION. I WANT TO FILE THIS COMPLAINANT. VIN # OF CRUZE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 15, 2014
STRUCTURE,WHEELS,UNKNOWN OR OTHER
1 complaint
VEHICLE TURNED OFF IN THE MIDDLE OF TAKING A LEFT TURN. CAUSED THE CAR TO GO OFF THE ROAD INTO A GRADED LOT. AT THIS POINT CAUSING MY TIRE TO GO FLAT AND DAMAGING THE FENDER AND PASSENGER DOOR. THIS IS NOT THE FIRST TIME THE CAR HAS TURNED OFF ON ME. I HAVE HAD IT IN THE SHOP 3 TIMES IN THE 4 MONTHS THAT I HAVE OWNED THIS VEHICLE AND STILL NOTHING IS RESOLVED. *TR
Sep 25, 2014
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
2012 CHEVY CRUZE WITH LESS THAN 25,000 MILES ON IT. WHILE DRIVING, THE TRACTION CONTROL LIGHT WILL COME ON THE DIC AND THEN SERVICE STABILITRACK AND THE CAR WOULD DIE DOWN FOR A BRIEF SECOND AND THE RADIO WILL CUT OFF. I MADE AN APPOINTMENT TO A DEALER AND THEY SAID TO DRIVE WITH THE TRACTION CONTROL OFF UNTIL IT GETS IN. NOW IT IS DOING THE SAME THING WITH THE TRACTION CONTROL OFF. IT IS ALSO DOING THIS IN REVERSE! THIS CAR IS STILL UNDER WARRANTY WITH GM, BUT I'M AFRAID THAT I WILL HAVE THE SAME LUCK AS OTHERS ON HERE WHO ARE EXPERIENCING THE SAME PROBLEMS AND NOTHING WILL GET FIXED. I'M ALSO AFRAID THAT THIS WILL OCCUR AT AN EVEN GREATER RATE AND LONGER WHILE DRIVING CAUSING AN ACCIDENT! SOMETHING NEEDS TO BE DONE TO FIX THIS PROBLEM IN THIS MODEL! *TR
Sep 24, 2014
WHEELS,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
I WAS DRIVING TO WORK AROUND 6 AM MY DASH BOARD BLINKED OFF AND ON AND SHOWED AN ERROR "TRACTION CONTROL/STABILITRACK." I HAVE TAKEN THE VEHICLE TO THE DEALER AT LEAST 3 TIMES AND THEY TELL ME WHEN THE VEHICLE IS IN THEIR CARE IT DOES HAPPEN. THE LAST TIME I LET THEM KEEP THE VEHICLE FOR A 1 1/2 WEEKS AND IT HAPPEN THE NEXT DAY I DROVE IT. NOW I'M TRYING TO FIGURE OUT WHO IS GOING TO REIMBURSE ME FOR THE RENTAL I NEEDED. *TR
Sep 01, 2014
STEERING,SERVICE BRAKES
1 complaint
I WAS DRIVING TO MY PARENTS HOUSE AND WAS AT A PLACE WHERE I HAD TO TURN SO I TURNED AND MY STEERING WHEEL LOCKED UP AND I ALMOST HIT SOMEONE BECAUSE MY STEERING WHEEL WOULDN'T TURN. THIS HAS HAPPENED SEVERAL TIMES AND EVERY TIME STABILITY TRACK POPS UP ON MY SCREEN AND MY RADIO FLICKERS ON AND OFF AND MY BLINKER DOESN'T MAKE A SOUND WHEN THIS HAPPENS. NOW MY BRAKES ARE STARTING TO ACT UP TOO WHEN I PRESS THE BRAKES SOMETIMES IT ROCKS BACK AND FOURTH WHILE I'M STOPPED ALSO THE CAR MAKES A FUNNY NOISE WHILE IN PARK. *TR
Aug 29, 2014
ENGINE AND ENGINE COOLING,POWER TRAIN,SERVICE BRAKES
1 complaint
FROM THE BEGINNING I HAD A RECALL FOR THE OIL PAN A WEEK AFTER PURCHASING THE CAR. THERE HAS BEEN NUMEROUS TIMES THE HEATING HAD TO BE WORKED ON AND STILL NOT FIXED. IT STILLS SMELLS LIKE ANTIFREEZE WHEN ITS ON. THE RIGHT BRAKE CYLINDER WENT BAD A FEW MONTHS AFTER THE PURCHASED. THE WINDSHIELD SOMETIMES WHISTLES WHEN YOU GO DOWN THE HIGHWAY AT 65 MPH. NOW AFTER MY LAST OIL CHANGE THE OTHER DAY, THEY SAID I NEED TO TAKE IT BACK BECAUSE THERE IS A TRANSMISSION LEAK. NOT TO MENTION WHERE I GOT THE CAR FROM, THEY ACT LIKE THEY DON'T CARE TO HELP FIX THE PROBLEM. VERY FRUSTRATED! *TR
Aug 24, 2014
STEERING,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
STOPPED CAR TRIED TO BACK UP AND IT DID NOT, THEN TRIED TO TURN OFF VEHICLE AND THE KEY WOULD NOT GO INTO THE TURN OFF MODE. COULD NOT TURN THE STEERING WHEEL, COULD NOT RELEASE THE KEY, COULD NOT TURN OFF THE ENGINE. THE RADIO KEPT TURNING ITSELF ON. WAITED 2 HOURS FOR TRIPLE A TO COME TO TOW THE CAR TO DEALERSHIP. ENGINE RAN FOR TWO HOURS. TOW ARRIVED THE DRIVER SAID HE HAD TO FORCE THE GEAR SHIFT SEVERAL TIMES IN ORDER TO RELEASE THE STEERING WHEEL AND KEY AND TO TURN OFF THE ENGINE SO HE COULD TOW IT. ALSO NOTICED AN ANTI-FREEZE LEAK AND THIS IS BEING FIXED UNDER THE POWER TRAIN WARRANTY, DO NOT KNOW IF IS CONNECTED TO THE SAME ISSUE. DEALER CAN'T FIND ANYTHING WRONG AND I AM AFRAID TO DRIVE THIS CAR. *TR
Jul 30, 2014
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
ON THIS PARTICULAR OCCURRENCE THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD, AIRBAGS, AND THE ELECTRICALLY ASSISTED POWER STEERING WENT OUT. IT REMAINED OFF FOR APPROXIMATELY 10 TO 15 SECONDS. AS A RESULT I HAD NO CONTROL OVER THE VEHICLE. THE ELECTRICAL CAME BACK ON AND THE DASH DISPLAY DEPICTED THE WARNING MESSAGE CHECK STABILITITRAK, OR WORDS TO THAT EFFECT. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT NOTHING SHOWED UP ON THE SCOPE AND THERE WAS NOTHING THEY COULD DO. THIS HAS ALSO HAPPENED TO MY GRAND DAUGHTER ON 07/09/2014 OUT IN COLORADO AS SHE IS USING THE VEHICLE FOR SCHOOL AND WORK. AGAIN THE DEALER STATES THERE IS NOTHING SHOWING UP ON THE SCOPE AND THEY HAVE NOT BEEN ABLE TO DUPLICATE THE ISSUE EVEN THOUGH SHE HAD HER FRIEND RECORD THE EVENT WITH THEIR CELL PHONE. DURING THIS EVENT THE VEHICLE COULD NOT BE RESTARTED AFTER THE VEHICLE WAS TURNED OFF IN A PARKING LOT. AFTER AN HOUR WAIT THE VEHICLE WAS STARTED. *TR
Jul 11, 2014
AIR BAGS,LATCHES/LOCKS/LINKAGES,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES FAILED. THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS FULLY APPLIED, CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DIAGNOSES WAS PROVIDED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V36000(SERVICE BRAKES, HYDRAULIC) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THIS FAILURE PERSISTED INTERMITTENTLY OVER A PERIOD OF ONE YEAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 8/19/14*CN THE CONSUMER STATED THE VEHICLE'S TRUNK EXTERIOR MANUAL LATCH WOULD NOT OPEN THE TRUNK AND THE STEERING WHEEL AIR BAG IS ON RECALL. WHILE DRIVING, THE VEHICLE WOULD HESITATE AND LURCH. UPDATED 08/28/2014 *JS
Jun 05, 2014
TIRES,WHEELS
1 complaint
MY 2012 CHEVY CRUZE SUDDENLY DEVELOPED VIBRATION IN THE FRONT END AS WELL AS PULLING TO THE RIGHT. PULLED OVER TO INSPECT IT AND FOUND A LARGE BULGE IN THE SIDEWALL ON THE FRONT PASSENGER SIDE TIRE. I DROVE IT TO DISCOUNT TIRE WHERE THEY SAID IT WAS NOT SAFE TO DRIVE AND IT NEEDED TO BE REPLACED. THEY WONT GET INTO ANY WARRANTY/DEFECT ISSUES THEY REFERRED ME TO THE CHEVY DEALER FOR THAT. I DID HAVE THEM PUT THE OLD TIRE IN THE TRUNK. WHEN I GOT HOME I PULLED IT OUT TO LOOK AT IT AND ON THE INSIDE OF THE TIRE RIGHT WHERE THE BULGE IS THE TIRE IS CRACKED ON THE INSIDE. UGH! I CALLED CONTINENTAL AND THEY SAID I NEED TO TAKE THE CAR TO CHEVY AND HAVE THEM INSPECT THEM AND THEY WILL CONTACT CONTINENTAL TO SEE IF THEY ARE CONSIDERED DEFECTIVE. *TR
Apr 04, 2014
STRUCTURE,ENGINE
1 complaint
[XXX] VIN MY CAR WAS TAKEN TO DEALERSHIP BECAUSE IT STARTED MAKING A SOUND LIKE THE MOTOR WAS TICKING AND HAD BEEN OVERFILLED WITH OIL ABOUT 6 MONTHS BEFORE BY THE DEALERSHIP. THE SERVICEMAN WAITED UNTIL NEXT DAY TO DRIVE THE CAR. WHILE BEING TEST DROVE BY THE SERVICE MAN IT CAUGHT ON FIRE AND BURNED THE WHOLE MOTOR AND OUTSIDE OF THE CAR UP. ALL PLASTIC WAS COMPLETELY BURNED. MY INSURANCE MAN WHO WENT TO LOOK AT THE CAR SAID HE COULD NOT TELL IF THE PLASTIC SHIELD ON THE BOTTOM HAD OIL ON IT OR NOT BUT THEY COULD FURTHER INVESTIGATE AND WOULD BE ABLE TO FIND OUT. NOW I HAD INSURANCE FULL COVERAGE ON THE CAR AND I BOUGHT GAP FROM THE DEALERSHIP WHEN I PURCHASED THE CAR. I AM PAYING A 6.25 INTEREST RATE ON THE CAR WHICH CAME TO 22,740.00 PLUS 3,000.00 DOWN WHEN PURCHASED AND BEEN PAYING FOR 1 YEAR. PAID FOR EXTENDED WARRANTY AND GAP. I HAVE WAITED OVER A MONTH FOR GM TO INVESTIGATE THIS AND OF TODAY'S DATE THE DEALERSHIP SAYS THEY HAVE NOT COME TO DO THEIR JOB. I AM 64 YEARS OLD AND NEVER DREAMED THAT A LARGE DEALERSHIP COULD OR WOULD DO SOMEONE LIKE THEY HAVE DONE ME. THERE WAS VERY LARGE RECALL ON 2012 CARS AND I DON'T KNOW IF MINE WAS EVER FIXED BECAUSE I DIDN'T KNOW ABOUT THE RECALL UNTIL THIS HAPPENED. I JUST WANT MY MONEY BACK FOR THE DOWN PAYMENT SO I CAN BUY ANOTHER CAR AND FOR MY CAR TO BE PAID OFF BY THE DEALERSHIP BECAUSE THEY ARE THE ONES WHO OVER FILLED THE CAR IN THE FIRST PLACE. THE DEALERSHIP SHOULD BE RESPONSIBLE FOR THE CAR IT WAS IN THERE PLACE THERE SERVICE MEN WAS DRIVING IT WHEN IT CAUGHT ON FIRE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 03, 2014
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
AFTER STOPPING AT A STOP SIGN, I ATTEMPTED TO PROCEED THRU THE INTERSECTION WHEN THE CAR STARTING MISSING AND THEN STOPPED AND WOULD NOT START. CAR WAS TOWED TO PROGRESSIVE CHEVROLET AND THEY REPLACED THE FUEL PUMP CONTROL MODULE. THIS IS WHAT THEY THOUGHT WAS THE PROBLEM AND IT WAS NOT. I WILL OPEN SEPARATE COMPLAINTS FOR EACH INCIDENT WITH THE CAR. *TR
Mar 30, 2014
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
RECENTLY, CAR RADIO HAS BEEN FLICKERING ON AND OFF, ALONG WITH SERVICE NOTIFICATIONS OF STABILI TRAC, TRACTION CONTROL. CHEVY DEALER NOTIFIED, SERVICED CAR, FOUND NOTHING AND HAS NO EXPLANATION. TODAY, STOPPED AT A CORNER TO MAKE A RIGHT HAND TURN. AS I WAS ACCELERATING AT APPROX 2-3 MPH AROUND THE CORNER, THEN STEERING WAS LOST AND COULD NOT TURN THE CORNER. LOST ALL CONTROL OF CAR. VERY FORTUNATE THERE WAS NO DAMAGE OR INJURY TO ANYTHING OR ANYONE. SCARY INCIDENT THAT COULD OF HAD A WORSE OUTCOME. *TR
Jan 15, 2014
AIR BAGS,STRUCTURE,SERVICE BRAKES
1 complaint
DRIVER WAS TRAVELING APPROX. 15-20 MPH WHEN TRAFFIC STOPPED IN FRONT OF HER. DRIVER WAS AT A SAFE DISTANCE BEHIND THE VEHICLE IN FRONT OF HER. HOWEVER, AFTER APPLYING THE BRAKES THE CAR DID NOT STOP AND HIT THE VEHICLE IN FRONT OF HER. THE DRIVER COULD NOT FIGURE OUT WHY THE CRASH HAPPENED AS SHE APPLIED THE BRAKES AND THE CAR FELT LIKE IT WOULDN'T STOP. NOT ONLY DID THE VEHICLE NOT STOP BUT IT ALSO HAD EXTENSIVE FRONT END DAMAGE WITHOUT ANY AIRBAG DEPLOYMENT. BOTH ISSUES ARE VERY CONCERNING TO THE DRIVER. THE VEHICLE HAS SINCE BEEN REPAIRED BUT STILL FEELS LIKE THE BRAKES ARE NOT FUNCTIONING LIKE THEY SHOULD. *TR
Oct 22, 2013
ENGINE AND ENGINE COOLING,POWER TRAIN,ENGINE
1 complaint
TO BEGIN WITH,I HAVE HAD SEVERAL PROBLEMS WITH MY 2012 CHEVY CRUZE AND HAVE BEEN GIVEN THE RUNAROUND. MY FIRST CONCERN IS THAT I BOUGHT MY 2012 CHEVY CRUZE ON 09/18/2012 AND WAS NOTIFIED DAYS LATER OF A MAJOR SAFETY RECALL ABOUT THE POSSIBILITY OF ENGINE FIRES FROM FLUID SPILLS. I FIND OUT THAT THIS RECALL WAS ANNOUNCED ON 06/22/12.(NHTSA CAMPAIGN #:12V288000) WHY WAS I SOLD A VEHICLE THAT WAS UNDER RECALL FOR 3 MONTHS? AND WAS NEVER EVEN MENTIONED PRIOR OR POST SALE. ONSTAR HAD TO NOTIFY ME AND THEN I HAD TO GET IT FIXED. MY SECOND CONCERN IS THAT THERE IS AN COOLANT SMELL IN THE CAB OF THE VEHICLE AND ALTHOUGH NOT ALWAYS NOTICEABLE, IT IS MORE NOTICEABLE IN COLDER WEATHER. TOOK VEHICLE TO DEALER AND THEY PLAYED STUPID AND SAID THEY DON'T SMELL ANYTHING AND THAT THE SMELL COULD BE A "DIRTY CABIN AIR-FILTER"? NOBODY WANTS TO SMELL COOLANT WHEN DRIVING!! MY THIRD CONCERN IS THAT WHEN TAKING OFF FROM A DEAD STOP OR ACCELERATING AFTER LETTING OFF THE GAS FOR A SECOND THE VEHICLE ALMOST ALWAYS SHIFTS ROUGHLY. TOOK TO DEALER AND WAS TOLD THAT ITS PROBABLY JUST THE "TURBO KICKING IN". MY FOURTH CONCERN IS ABOUT THE RECALL (NHTSA CAMPAIGN #:12V288000) MY VEHICLE(WHERE THE ENGINE SHIELD WAS) IS ALREADY RUSTING AND IS A VERY BIG CONCERN WITH THE FUTURE OF MY VEHICLE(EVEN AFTER WARRANTY PERIOD) RUST NEVER GOES WELL WITH A VEHICLE! I'M CONCERNED THAT PARTS WILL WEAR PREMATURELY BECAUSE OF THIS! NOT TO MENTION THAT I AM GETTING LESS MPG SINCE THE SHIELDS BEEN REMOVED. NOW TODAY I GET ANOTHER MAJOR SAFETY RECALL ABOUT MY BRAKES.(NHTSA CAMPAIGN #:13V360000) WHICH WOULD EXPLAIN WHY MY BRAKES SOMETIMES REQUIRE ME TO PRESS THEM REALLY HARD ALL THE WAY DOWN TO STOP IT. IT CURRENTLY SITS AT AROUND 26,000 MILES, I AM THUS FAR VERY DISSATISFIED WITH THE VEHICLE. I DON'T KNOW MY OPTIONS BUT KNOW THAT IF THINGS DON'T START LOOKING BETTER, I WILL NEVER BUY CHEVY OR RECOMMEND CHEVY AGAIN. *TR
Oct 17, 2013
POWER TRAIN,SERVICE BRAKES
1 complaint
WHILE PULLING INTO PARKING SPACE CRAWLING INTO POSITION THE BRAKES FAILED AND THE CAR VIBRATED AND LUNGED FORWARD CRASHING INTO A BRICK WALL. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR THE CAR THEN BEGAN TO VIBRATE THEN ACCELERATE FORWARD HITTING BRICK WALL. I BELIEVE THAT THE TURBO CHARGE ENGAGED BECAUSE OF THE VACUUM BOOST FAILED CAUSING THE TURBO TO ENGAGE. FILED COMPLAINT WITH GM NO LUCK SAID IT WAS DRIVER ERROR. NEEDLESS TO SAY WE ARE REPAIRING THE CAR THEN TRADING IN. I HAVE CONTACTED LOCAL MEDIA CAN'T SEEM TO GET ANY HELP. WE HAVE BEEN LOYAL CHEVY OWNERS FOR OVER 20YEARS NEVER AGAIN. I THINK THE PUBLIC NEEDS TO BE WARNED BEFORE SOMEONE GETS KILLED. IF SOMEONE WAS WALKING ACROSS THE FRONT OF THE CAR THEY WOULD HAVE DIED. *TR
Sep 17, 2013
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
STRONG ODOR OF COOLANT ENTERING THE INTERIOR OF CAR WHEN HEATER IS USED. BECOMES STRONGER IF WINDOW IS OPEN WHILE DRIVING . ODOR IS NOT PRESENT WHEN AT STANDSTILL. OPEN OPENING HOOD WITH ENGINE OFF ODOR CAN BE SENSED NEAR THE WATER PUMP AREA. DEALER REPLACED WATER PUMP A WEEK AGO TO REMEDY THE PROBLEM. THE VEHICLE HAS 28 K ON IT. *TR
Mar 27, 2013
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
CRUZE HAS A COOLANT SMELL BOTH INSIDE AND OUTSIDE OF THE CAR. APPARENTLY THIS IS AN EXTREMELY COMMON ISSUE WITH THE CRUZE VEHICLES. GM HAS YET TO FIX THE ISSUE WITH THESE VEHICLES. *TR
Feb 25, 2013
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
THIS CAR WOULD SUDDENLY AND WITHOUT WARNING SURGE/LUNGE FORWARD CREATING A SAFETY HAZARD TO ALL INCLUDING OTHER DRIVERS. I HAVE HAD IT BACK TO THE DEALER TWICE AND THEY HAVE CONFIRMED AND DUPLICATED MY OBSERVATIONS AND CONCERNS HOWEVER,AT FIRST THEY THOUGHT IT WAS ELECTRONIC AND THEN DECIDED TO REBUILD THE TRANSMISSION AFTER THEY FOUND METAL FRAGMENTS WITHIN THIS SEALED COMPONENT. THIS IS A BRAND NEW CAR SO WHY WOULD THEY NOT REPLACE THE CAR,GIVE BACK MY MONEY OR AT THE VERY LEAST REPLACE THE TRANSMISSION RATHER THAN REPAIR IT? THE CAR HAS NOW BEEN IN THE SHOP FOR 18 OF THE 40 SOMETHING DAYS THAT I HAVE OWNED IT AND ITS STILL THERE TODAY. I AM NOT CONVINCED THAT THE TRANSMISSION IS THE REAL PROBLEM AND I'M SKEPTICAL THAT GM TRULY KNOWS WHAT THE ISSUE IS. I WOULD BE INTERESTED TO KNOW IF OTHER CRUZE OWNERS ARE ALSO EXPERIENCING THIS SAFETY ISSUE? I AM ALSO DISAPPOINTED THAT GM DOESN'T SIMPLY RETURN THE FEW DOLLARS I HAVE INVESTED AND LET THIS CAR FLY OFF INTO THE SUNSET. I HAVE BEEN A CONSISTANT GM BUYER FOR MANY MANY YEARS AND THIS PARTICULAR SITUATION HAS LEFT A BAD TASTE IN MY MOUTH TO SAY THE LEAST. *TR
Jan 09, 2013
STEERING,ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
AFTER HAVING THE UNDERBELLY SHIELD MODIFIED ON MY SISTER'S 2012 CHEVROLET CRUZE ECO PER THE RECALL (NHTSA CAMPAIGN NUMBER 12V288000) I NOTICED AN INCREASE IN BUFFETING AND HIGHWAY SPEED WANDERING IN THE HANDLING OF HER CAR.THIS IS MOST NOTICEABLE AT SPEEDS OF APPROX 75 MPH AND HIGHER. THE CAR FELT LESS STABLE THAN IT DID PRIOR TO THE RECALL SERVICE BEING PERFORMED ON THE VEHICLE. BECAUSE OF THIS, I PURCHASED A REPLACEMENT UNDERBODY SHIELD FROM A DEALER AND RE-INSTALLED IT. THE RESULT OF THIS RE-INSTALLATION WAS NOISE BACK TO NORMAL, HANDLING BACK TO NORMAL. *TR
Sep 12, 2012
WHEELS
1 complaint
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT WAS DRIVING 30 MPH WHEN HE HEARD AN ABNORMAL NOISE COMING FROM THE WHEELS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE DEALER WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 6,000.
Sep 07, 2012
STEERING,FUEL/PROPULSION SYSTEM
1 complaint
STEERING: AROUND ONE WEEK PRIOR TO THE INCIDENT, I HAD MY 2012 CHEVY CRUZE UNDER PANEL MODIFIED DUE TO A POTENTIAL ENGINE FIRE. THE FOLLOWING WEEK, WHILE DRIVING HOME FROM WORK, I EXPERIENCED A "WANDERING" IN MY VEHICLE. I NOTICED IT AGAIN DRIVING HOME THE NEXT DAY. NOW, WHENEVER THIS IS WIND, I EXPERIENCE MY VEHICLE "WANDERING." WHEN THIS OCCURS, MY CAR DRIFTS LEFT AND RIGHT MUCH MORE AND THE FRONT END FEELS LIGHTER AND FAR TOO RESPONSIVE. FUEL: AFTER THE MODIFICATION TO MY UNDER PANEL, I HAVE NOTICED A DROP IN MY FUEL MILEAGE. I HAVE SEEN AROUND 2 MPG OR MORE OF REDUCED FUEL ECONOMY. *TR
Aug 13, 2012
SEATS
1 complaint
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SUPPORT FOR THE HEADREST RESTRAINT WOULD NOT REMAIN FASTENED ONTO THE FRONT DRIVER SEAT. THE HEADREST WAS REPLACED BUT THE REPLACEMENT HEAD REST COULD NOT BE ADJUSTED TO THE OCCUPANT'S HEIGHT. THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF ISSUE AND ADVISED THE CONTACT THAT THERE HAD BEEN A DESIGN CHANGE ON THE HEAD RESTRAINTS AND THE CONTACT HAD BEEN PROVIDED WITH THAT NEW DESIGN. THE CURRENT AND FAILURE MILEAGE WAS 3,000.
Aug 08, 2012
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO ENGINE SHIELD MODIFICATION *TGW THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, ALL THE LIGHTS ON THE DASHBOARD ILLUMINATED , POWER WAS REDUCED AND THE WORD ENGINE POWER REDUCED APPEARED ILLUMINATED AS WELL. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER. AFTER CHECKING ALL THE WIRING NEAR THE LOCATIONS OF THE CUTS OF THE SHIELD, THE DEALER TESTED OTHER POSSIBILITIES AND INFORMED THE CONSUMER, THAT CAUSE WAS A BAD POTENTIOMETER ON THE GAS THROTTLE.
Aug 07, 2012
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL,INTERIOR LIGHTING
1 complaint
PURCHASED 4/25/2012. AFTER DRIVING A LITTLE, NOTICED LACK OF POWER, EASILY STALLS, SOMETHING ROLLING AROUND IN THE TRUNK LID, CONSOLE PIECE GAPED OUT, PASSENGER SIDE TAIL LAMP INSIDE TRUNK BENT, ENGINE SHUTTERS (AFTER 500 MILES IT STARTED) WHEN TURNED ON AND OFF. THE LACK OF POWER AND ENGINE STALLING ARE THE MAJOR SAFETY CONCERNS. WHEN IN A STOPPED POSITION, THE CAR WILL STALL WHEN THE CLUTCH IS OPERATED CORRECTLY. WHILE MAKING A RIGHT HAND TURN FROM A STOP SIGN, ONTO ROUTE 30, AT A BLIND INTERSECTION, THE CAR WOULD NOT MOVE, ONCE I LET THE CLUTCH OUT AND WAS IN 1ST GEAR, THE CAR JUST DID NOT MOVE, I HAD THE GAS PUSHED TO THE FLOOR AND I WAS ONLY MOVING INCHES FORWARD. I WAS SCARED, I HAD MY CHILD IN THE CAR WITH ME, A TRACTOR TRAILER COULD HAVE COME UP ON ME 50+ MPH HIT ME OR SWERVED TO MISS ME AND HIT SOMEONE ELSE. THE CAR FINALLY MOVED AFTER ABOUT 45 SEC. I THEN GOT UP TO SPEED IN 6TH GEAR. THE CAR THEN AGAIN LOST POWER, I HAD TO DOWN SHIFT FROM 6TH GEAR TO 4TH GEAR TO GET SPEED BUILT BACK UP. I GOT HOME, ABOUT 2 MILES, WAS UPSET AND SCARED, CALLED APPLE CHEVROLET, THE CAR SAT UNTIL I DROVE IT TO THE DEALERSHIP 35 MINS FROM MY HOME THE NEXT MORNING. I TOLD THEM THAT IT DOES NOT HAPPEN EVERY DAY SO THE CHANCES OF IT HAPPENING AGAIN ARE SLIM. THIS WOULD BE THE 3RD VISIT TO THE SERVICE DEPT FOR THE LACK OF POWER COMPLAINT. I DROVE WITH THE TECH ANYWAY KNOWING THAT IT WAS NOT GOING TO BE DUPLICATED. I TOLD THE SERVICE REP THAT I WANTED A TURBO BOOST GAUGE PUT ON IT BECAUSE IT DOES NOT SEEM TO BE BOOSTING ALL THE TIME. WHEN I WAS CALLED THAT MY CAR WAS DONE AND NOTHING WAS DUPLICATED, I WAS TOLD THAT IT WAS BOOSTING IN RANGE. WHEN I PICKED MY CAR UP THE NEXT DAY, THERE WAS NOTHING ON MY BILL THAT STATED THAT THE TURBO WAS EVEN CHECKED. I WAS TOLD THAT THEY CANNOT PUT EVERY PIECE OF EQUIPMENT THAT THEY USE ON EACH CAR ON EVERY BILL. ETC...
Aug 01, 2012
ELECTRICAL SYSTEM,TIRES
1 complaint
TIRE MONITOR SYSTEM GIVES WARNING THAT IT NEEDS SERVICE, HAVE BEEN TO DEALERSHIP TWICE IN THE PAST TWO DAYS FOR SAME PROBLEM AND NOW MUST GO AGAIN BECAUSE WARNING LIGHT IS BACK ON TO SERVICE TIRE MONITOR SYSTEM. *TR
Jul 17, 2012
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT WAS TRAVELING 30 MPH WHEN THE VEHICLE JERKED WHILE CHANGING FROM FIRST TO SECOND GEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 760 AND THE CURRENT MILEAGE WAS 1,300. UPDATED 8/23/12 *CN
Jul 16, 2012
SUSPENSION,STRUCTURE,TIRES,SERVICE BRAKES
1 complaint
I TOOK MY VEHICLE IN COMPLAINING OF A STRANGE NOISE, ALMOST LIKE A "POP" WHEN BRAKING. WHEN THE DEALERSHIP LOOKED AT IT THEY TOLD ME IT WAS THE STRUTS. THEY STATED THEY WERE WAITING ON A RECALL FROM CHEVROLET AND THAT I SHOULD JUST CONTINUE TO KEEP CALLING AND CHECKING ON IT. I CALLED THEM EACH MONTH SINCE. EACH TIME THEY ASSURED ME IT WOULD NOT AFFECT MY VEHICLE AT ALL AND THAT IT WOULD BE FINE. OBVIOUSLY, A STRUT IS A PART OF THE CAR, IT MUST BE NEEDED TO FUNCTION OR IT WOULD NOT BE ON THERE. I HAVE NO IDEA HOW THIS IS AFFECTING MY VEHICLE INCLUDING MY TIRE WEAR, BRAKES, AND OVERALL STRUCTURE OF THE VEHICLE. THERE HAS STILL BEEN NO RECALL ISSUED AND THE PROBLEM STILL EXISTS. *TR
Jun 04, 2012
AIR BAGS,SEAT BELTS
1 complaint
I WAS INVOLVED IN A COLLISION ON MAY 5, 2012 IN WHICH I COLLIDED INTO THE SIDE OF ANOTHER VEHICLE WITH THE FRONT END OF MY CAR. MY CAR IS BRAND NEW, LESS THAN A MONTH OLD HOWEVER, THE SEAT BELTS DID NOT HOLD AND THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. I WAS TRAVELING AT APPROXIMATELY 30-35 MPH AT THE TIME OF THE CRASH. THE COLLISION WAS BAD ENOUGH THAT MY CAR WAS NO LONGER DRIVABLE AFTER THE COLLISION. I JUST BOUGHT THIS CAR WHICH IS A 2012 CHEVROLET CRUZE AND AM NOW AFRAID TO KEEP IT NOT KNOWING WHY THE SAFETY EQUIPMENT DIDN'T WORK. ALSO, I HAD ACTIVATED MY "ON STAR" SERVICE BUT THAT DIDN'T WORK EITHER. I WOULD LIKE FOR SOMEONE TO INSPECT MY CAR BEFORE THE REPAIRS ARE STARTED. PLEASE LET ME KNOW WHERE TO GO FROM HERE. *TR
May 10, 2012
STEERING,TIRES
1 complaint
WHEN ENTERING A CURVE VEHICLE SHAKES AFTER ABOUT A HOUR OF DRIVING DEALER COULD NOT DUPLICATE SO I TOOK IT TO A FRIEND OF MINE WHO IS A RACE CAR MECHANIC FOR 30 YEARS AND HE SHOWED ME THE ISSUE THE TIRES THEY PUT ON THE CHEVY CRUZE THE 215-60-16 FIRESTONE FR710 IS A S SPEED RATED TIRE THIS SHOULD BE A T OR A H SPEED RATED THE CRUZE WILL EXCEED THE 112MPH THE TIRES ARE RATED FOR AND THIS COULD CAUSE THEM TO BUST I ACTUALLY HAD ONE POP OFF THE RIM AND DEFLATE THIS LOW GRADE OF TIRE IS NOT MADE FOR CURVY ROADS WHICH IS WHAT IS CAUSING THE BUMPING PEOPLE ARE EXPERIENCING DURING CORNERING. *TR
May 04, 2012
EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
THE FLOOR MATS DO NOT STAY IN PLACE AND SLIDE UP UNDER THE PEDALS. THERE ARE RETAINING PINS, BUT THESE DO NOT WORK DUE TO POOR DESIGN. *TR
Apr 27, 2012
STEERING,POWER TRAIN,WHEELS
1 complaint
I JUST BOUGHT A 2012 CHEVY CRUZE. AT TAKE OFF AND TURNING AROUND CURVES AT LOW SPEED THE STEERING AND THE WHEELS SHAKE. I TOOK IT TO THE DEALERSHIP. AND COULDN'T FIND ANYTHING WRONG WITH IT BUT IT CONTINUES TO DO IT. VERY UPSETTING THAT IT IS BRAND NEW AND ALREADY HAVING PROBLEMS. I REALLY LIKE MY CAR BUT WISH IT WAS FIXED. *TR
Nov 27, 2011
Frequently Asked Questions
How many problems does the 2012 CHEVROLET Cruze have?
The 2012 CHEVROLET Cruze currently has 858 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2012 CHEVROLET Cruze?
The most common problems reported for the 2012 CHEVROLET Cruze are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2012 CHEVROLET Cruze problem data come from?
All problem and complaint data for the 2012 CHEVROLET Cruze comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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