2014 CHEVROLET Cruze Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
688
Complaints Reported
Complaints by Component
ENGINE
90 complaints
Catalytic converters melted do to extreme engine temperatures no heat warning was given temperature gage never went off . Water pump has been replaced 4 times. Exhaust is now affected by melted catalytic converters.
Nov 11, 2025
I have this code p0324 and I replaced the whole knock sensor including the wiring with it and the code still pop up, my car is Chevy Cruze 2014 LTZ 1.4 L4 Turbo. Yesterday I went to dealer to program it and they did program the PCM and later in the evening, the check engine light pop up again with the same code but the car run fine. I seriously want to know what else can cause the issues!!
Apr 29, 2025
My vehicle started leaking coolant from the water pump. Gargling noise coming from the engine and coolant smell is going inside the cabin which is a heath hazard to me and my family. We have been having headache all day. I have 3 kids and a baby in riding in this vehicle.
Nov 25, 2024
The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact continued driving the vehicle with the check engine warning light illuminated. The contact stated that there was white smoke coming from the front of the vehicle. The contact stated that the check engine warning light had started flashing quickly, and the vehicle lost motive power and stalled. The contact was able to drive the vehicle back to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 169,000.
Jun 05, 2024
Car continues to leak coolant
May 21, 2024
+ 85 more complaints for this component
ELECTRICAL SYSTEM
54 complaints
I remote started my car using the factory installed remote starter, and approximately 5 minutes later I heard my car alarm start going off, so I went to investigate and when I opened the drivers side door, my car was filled with smoke and flames were coming up from the front passenger footwell, underneath the dash where the HVAC blower motor is located. I closed the drivers door and rushed inside to grab a fire extinguisher, but within those 10 seconds I was away, the fire has more than tripled in size. So when I opened the passenger door to use the extinguisher, the fire had grown out of control. With the fire put out, I started looking around and noticed that the engine bay for the car still has rubber hoses and pieces of plastic that are fully intact and haven't been burned, yet the interior of the car is completely gone. I have reason to believe the blower motor was the source of the fire. After talking to a few others that own the same car as me, some have said they've been noticing a burning smell and minor traces of smoke coming from that same area
Dec 10, 2025
Odometer Fraud. The contact purchased a 2014 Chevrolet Cruze. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 98,000. It was later discovered upon checking the Carfax report that the mileage was 107,000.
Nov 06, 2025
Car shut off while driving on highway. Service power steering and service airbag came on. Tried to jump it but that didn’t work. Car shut off while doing 70 mph on the highway. Was almost hit trying to get car to shoulder. I have just read that there are hundreds of complaints regarding the same thing.
Oct 12, 2024
Car dies at 3 rpm’s, mechanic says it’s a faulty computer and that it is a very well known problem with this year of Chevy Cruze. I have to have the computer replaced.
Jul 31, 2024
Faulty ignition switch. Vehicle attempts to start on its own. Could be a very serious issue with car parked in a garage.
Jul 30, 2024
+ 49 more complaints for this component
AIR BAGS
46 complaints
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving approximately 46 MPH, a Chevrolet Impala rear-ended the vehicle, causing the vehicle to flip over and slide into the woods. There were no warning lights illuminated. The contact was unable to exit the vehicle at first but was later able to exit through the rear window. The driver was able to walk out of the woods to the highway to obtain assistance. Upon research, the contact associated the failure with NHTSA Campaign Number: 14V372000 (Air Bags). The air bag warning light was turning on and off days prior to the failure. There was an abnormal odor coming from the vehicle. The contact stated that several air bags deployed, trapping the contact in the vehicle. The contact sustained an extremely deep gash on her leg from the air bag. Medical attention was provided at the hospital. There was no reported fire. A Police report was filed but was not provided to the contact. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was not available.
Nov 25, 2025
Airbags did not deploy during accident. After accident; car displayed service airbags . Head hit windshield
Nov 17, 2024
The contact owned a 2014 Chevrolet Cruze. The contact received recall notification of NHTSA Campaign Number: 23V870000 (Air Bags) and would like to be removed from the recall distribution list because she no longer owns the vehicle. The dealer and the manufacturer were not contacted.
Nov 04, 2024
The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V674000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Sep 09, 2024
for some reason my Airbag service light come on, I was just driving and the warning came up on the screen.
Aug 14, 2024
+ 41 more complaints for this component
VISIBILITY/WIPER
37 complaints
I was driving in a heavy rain storm and the drivers side wiper stopped working. Upon inspection there seems to be a recall on certain cruze vehicles for this problem.
Jul 05, 2022
THE DRIVERS SIDE WIPER WOULD NOT WORK WHEN STARTED TODAY WHILE IT WAS RAINING WHILE PARKED IN MY DRIVEWAY. I TOOK THE COVER OFF OF THE ESCUTCHEON ABOVE THE WIPERS TO SEE WHY THE ARM WAS NOT BEING DRIVEN BY THE MOTOR. THE ARM MOVED FREELY BACK AND FORTH ON THE WINDSHIELD. THE SHORT ARM FROM THE WIPER MOTOR TO THE DRIVE PLATE FOR THE WIPER WAS OFF. THE ARM WOULD NOT SNAP BACK IN PLACE. IT APPEARS THAT THE PLASTIC KNUCKLE HAS FAILED. WHEN SEARCHING FOR WIPER FAILURES IN THE CRUZE MOST OF THE COMPLAINTS WERE FOR THIS IDENTICAL FAILURE. MANY OWNERS WERE DRIVING ON THE ROAD WHEN IT FAILED AND I WAS FORTUNATE THAT IT FAILED BEFORE I LEFT FOR WORK AS IT WOULD HAVE FAILED WHILE DRIVING IN TRAFFIC. THERE ARE NO RECALLS LISTED FOR THIS DEFECTIVE PART. SINCE IS AN IMPORTANT SAFETY ISSUE I DETERMINED IT IS BEST TO MAKE THIS FORMAL COMPLAINT. THE PART NUMBER FOR THE WIPER LINKAGE IS 95971326 AND THIS IS WHAT NEEDS TO BE REPLACED. THE ATTACHED PHOTOS SHOW THE ARM OFF IN #1 AND #3 WHILE #2 SHOWS THE POSITION WHERE IT IS NORMALLY.
Apr 24, 2021
I HAVE A 2014 CHEVROLET CRUZE LT. ON MAY 20TH 2020 MY DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING. TOOK CAR TO A CHEVROLET DEALERSHIP TO HAVE IT FIXED THE NEXT DAY. THEY REPLACED THE MOTOR TO THE WINDSHIELD WIPERS. NOT EVEN 2 MONTHS LATER ON JULY 9TH 2020 THE DRIVER SIDE WINDSHIELD WIPER GOES OUT AGAIN.
Jul 09, 2020
THE WINDSHIELD WIPERS DO FULL ROTATIONS BUT STOP IN THE MIDDLE OF THE WINDSHIELD
Nov 27, 2019
DRIVER SIDE BLADE STOPPED WORKING ON HIGHWAY IN RAIN. BROKEN SWIVEL CONNECTION ON TRANSMISSION ARM AND LATER REPAIR REPLACING WHOLE UNIT($300+).
Nov 11, 2019
+ 32 more complaints for this component
UNKNOWN OR OTHER
35 complaints
Turbo overboost unable to drive for safety or cause for more damage
Sep 04, 2025
Unknown
Jul 25, 2024
Hello, I bought my car used from a dealership called Cody's Classic Cars in wisconsin. I bought it at 26,000 miles. I saw on the carfax report that there was a recall concerning the headgasket that was said to be repaired back in 2014. I have had the car since 2021 and have driven very little, currently I am less than 53,000 miles. There seems to be a coolant leak we cannot find. We replaced the overflow container and that did not fix the problem. The top of the oil dipstick has a bit of clumping which would indicate coolant leaking into the engine. I have not been in any accident and have maintained my vehicle. I was just wondering if there was any warranty on the recall work done. If the headgasket was recalled and "fixed" but it is an issue again, will the manufacturer cover the repair cost?
Mar 06, 2024
I don’t know why my coolant is leaking
Jan 22, 2024
Front end of vehicle collided with a deer. As a result of the crash, the car caught fire destroying the entire front of the vehicle. I came across an article that somewhat describes the details of my incident. However I was told there was no correlation with the recall from GM below from 2011/2012. Fuel system, gasoline: Storage Tank assembly: Mounting Recall date 2012-06-21 Recall no. 12V289000 GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2. 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED Hide details Recall consequence THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. Recall action GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON, OR ABOUT, JULY 11, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546
Dec 07, 2023
+ 30 more complaints for this component
POWER TRAIN
35 complaints
I purchased a used as is 2014 Chevy Cruze with 141000 miles on April 4th 2022. I had been well pleased with the car up until the linkage for the automatic transmission became defective on May 5th 2022. It would not go into any gear. So I opened up the hood and immediately Identified the problem, someone had used zip ties to secure the linkage to the transmission linkage. I called my local auto parts store and they had the proper repair kit for it. I replaced all the missing parts with new ones. Now the vehicle will not go into any forward drive gear. It will however go into reverse. My research on you tube that other mechanics have posted lead me to believe that either the transmission is low on transmission fluid, or the fuse could be blown, or the TCM (Transmission Control Module) is defective. Several authorized dealerships have reported this issue to GM, however GM denies that the transmission they used for the 2008 through 2014 has had any issues, although several forums and dealerships have reported differently. MAN UP GM and fix your foul up!
May 05, 2022
When going from park or a complete stop, the vehicle violently slams into gear and catastrophic failure is only around the corner. It also shifts like this when going back and forth between 4th and 5th. Doing a full trans flush seems to make the issue slightly better but always comes back to being violent again. After speaking with multiple mechanics they all recommend driving it till the trans fails or buying a new car. My car has 213k highway miles on it and the issue has been there since 100k miles (about 3 years ago). Another odd thing about it is that if you shift into manual mode while coasting to a stop and then shifting back to automatic after you exit the complete stop, it avoids the hard slam. The vehicle also shifts fine in manual mode from 4th to 5th. After doing research in group forums ( www.cruzetalk.com ) there are a ton of threads with this EXACT issue.
Oct 18, 2021
My vehicle takes too long to accelerate. The engine light came on. When checked the code that came up was the turbo.
Oct 13, 2021
Turbochargers are very known to go out or lag, causing vehicle to not go be able to up to speed , or suddenly drop speed on highway.
Jun 22, 2021
Unknown, all I am aware of is that a large rock was on the highway and the vehicle infront of me kicked it up, and then my own tires kicked it up and caused issues with the catalytic converter.
Jun 10, 2021
+ 30 more complaints for this component
STEERING
33 complaints
The electrical power steering goes in and out while driving. This issue is intermittent. Fuses and ground on electrical system have been check with no issues found.
Jul 20, 2023
Power steering forums say there a recall my car and light is on. So is there ? Manufactured july 2013.
Aug 06, 2022
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various speeds, the vehicle radio will go in and out and the steering wheel would become hard to maneuver. The contact stated that it felt as if the vehicle had lost power however, the vehicle was still running. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer where no failure could be diagnosed as the failure could not be duplicated. The contact stated that OnStar was also unable to diagnose the failure. The contact stated that the battery cables were replaced however, the failure continued. The contact stated that she believed that the dealer contacted the manufacturer as she was told by the dealer that they had spoken to an engineer. The failure mileage was approximately 57,000.
Oct 28, 2021
The contact's daughter owns a 2014 Chevrolet Cruze. The contact stated that his daughter called him while at a stoplight to inform him that the vehicle lost power steering without warning. The contact informed his daughter to restart the vehicle while at the stoplight and to park the vehicle so that he could meet her. The contact arrived at the scene to inspect the vehicle and found no fault with the vehicle. The contact followed his daughter to her destination without further incident. The manufacturer was notified of the failure and provided a case number. The contact was also informed that a representative would call him for further assistance. The contact received a call back from a representative who left a message asking how he would like to resolve the matter. The contact had yet to respond to the manufacturer. Upon investigation, the contact discovered NHTSA Campaign Number: 15V442000 (Steering) however, the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 134,000.
May 28, 2021
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING CEASED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE STEERING REGAINED NORMAL FUNCTIONALITY. OURISMAN CHEVROLET BUICK GMC OF ALEXANDRIA (1800 OLD RICHMOND HWY, ALEXANDRIA, VA 22303, 571-366-8047 WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. AN APPOINTMENT WAS NOT SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Jul 09, 2020
+ 28 more complaints for this component
FUEL/PROPULSION SYSTEM
20 complaints
According to my car being diagnosed the fuel pump needs replaced. The car is available for inspection. A warning signal is on my dash board, its the check engine light that is on.
May 05, 2025
Vehicle has a faulty catalytic converters had the check engine light on got it tested the p0420 code issued.
May 18, 2022
HAVING A COOLANT LEAK AND CAN'T FIND THE SOURCE ..HAD DYE PUT IN BY MECHANIC TOLD TO DRIVE FOR A COUPLE OF DAYS ..WENT BACK AND EVERYTHING IS DRY NO LEAK DETECTED BUT LOOSING COOLANT ..FAN COMES ON AC SHUT OFF DUE TO ENGINE OVERHEATING..SITTING AND OR DRIVING
Jul 09, 2020
I AM HAVE ISSUES WITH THE P0420 ERROR CODE. I TOOK THE CAR TO A MECHANIC WHO ADVISED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. NOT BELIEVING WHAT HE SAID DUE TO THE CAR BEING FAIRLY NEW. I WENT TO AUTO ZONE TO HAVE THE CODES READ AND OF COURSE THE CODE DISPLAYS WITH THE P0420 CODE. I SEE THAT THIS WAS A RECALL ON CERTAIN MODELS BUT DID NOT INCLUDE MY 2014 PER VIN CHECK.*DT*JB
May 26, 2020
THIS VEHICLE WAS BOUGHT BRAND NEW AND IS ONLY 6 YEARS OLD. WHY AM I HAVING TO REPLACE THE CATALYTIC CONVERTER ON THIS VEHICLE?!! I'VE BEEN HAVING PROBLEMS WITH THE CAR JERKING AND RIDING ROUGH FOR OVER A YEAR BECAUSE THE DEALERSHIP (SUPERIOR CHEVROLET IN DECATUR, GA) SWEARS THERE'S NOTHING WRONG WITH THE CAR. NOW ALL OF A SUDDEN THAT I NO LONGER HAVE A WARRANTY, I NEED TO REPLACE THE CATALYTIC CONVERTER.
Mar 10, 2020
+ 15 more complaints for this component
VEHICLE SPEED CONTROL
15 complaints
Vehicle moves very slow because of turbo failure with a four cylinder.
Jun 16, 2021
The contact owns a 2014 Chevrolet Cruze. The contact stated that while in the drive position and attempting to park, the vehicle unintendedly accelerated and lunged forward. The driver immediately removed the ignition key to turn off the vehicle. During the failure, the brake pedal was being pressed. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The contact indicated that the failure had occurred on several occasions. The manufacturer was not yet notified of the failure. The failure mileage was 36,597. The consumer stated she no longer owns this vehicle. THE CONSUMER STATED THE MANUFACTURER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS RETURNED WITHOUT ANY FURTHER EFFORT TO REPAIR THE FAILURE. Consumer no longer owns the vehicle.*JB
Jun 07, 2021
I ENTERED A GROCERY STORE PARKING LOT AND DROVE TO THE FAR END TO PARK. AS I WAS PULLING INTO A SPOT AND SLOWED TO ABOUT 2 OR 3 MILES AN HOUR TO STOP THE VEHICLE AND EXIT THE CAR IT SUDDENLY TOOK OFF AT A VERY FAST SPEED. I COULD NOT STOP IT USING THE BRAKES. THE CAR WENT UP AND OVER A GRASSY ISLAND THAT HAD ABOUT A FOOT OF FROZEN SNOW(ICE) ON IT. THE CAR FLEW OFF THE ISLAND AND CONTINUED AT THIS HIGH SPEED HEADING TOWARD A HILL. AS THIS WAS HAPPENING I WAS TRYING TO STOP THE CAR USING THE BRAKE TO NO AVAIL. BY THE GRACE OF GOD THE CAR STOPPED ABOUT TEN FEET BEFORE SLAMMING INTO THE HILL. A TOW TRUCK WAS CALLED AND THE CAR WAS TAKEN TO OUR MECHANIC. UPON COMPLETION OF THE REPAIRS NEEDED TO THE ITEMS DAMAGED UNDER THE CAR I AM ABLE TO DRIVE IT AGAIN. THE MECHANIC'S INVOICE READS RUN AWAY CAR AND LISTS THESE REPAIRS: THROTTLE BODY AND /OR GASKET--REMOVE AND REPLACE & CLEAN - 1.4L ENG.TURBOCHARGER, ACCELERATOR PEDAL - REMOVE AND REPLACE - ACCELERATOR FOOT PEDAL.
Feb 18, 2021
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE ABOVE 37 MPH. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 122,000.
Jan 27, 2021
IN A PARKING LOT, GOING ABOUT 5MPH, CAR SUDDENLY ACCELERATED OUT OF CONTROL AND WENT UP A SLOPE CRASHED INTO A TREE STUMP AND GRAZED THE BACK OF A PARKED CAR WITH NO OCCUPANTS. AIR BAGS DID NOT GO OFF AND I WAS NOT INJURED BUT FRONT HOOD DETACHED AND I HAD IT TOWED TO MY DEALERS BODY SHOP. HAPPENED YESTERDAY, CALLED POLICE BUT THEY DO NOT COME TO PRIVATE LOTS. EXCHANGED INFO WITH THE PARKED CAR OWNERS WHEN THEY RETURNED.
Nov 24, 2019
+ 10 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
14 complaints
My car caught fire driving down the road
Jan 23, 2025
i believe it is the ignition switch, my car has been chugging or hesitating while driving and you can also feel it when you are sitting idling and while one the park position. i’ve also read that there are several others that own a cruze and have this issue. Sometimes as well you stick the key in the ignition and there is no connection no noise as like it’s trying to turn over you have to continue to turn the key off and on to finally get a connection and sometimes when you drive and then park and turn the key off the car tries to restart by it’s self. i believe these are issues that seriously need fixed by gm or chevy- no one should have to pay the price of a car for this to occur! i also do all recommended maintenance as suggested to my vehicle. i am taking the vehicle to be fixed on 5-9-23
May 05, 2023
WHILE IDLING AT A TRAFFIC LIGHT I NOTICE THE "ENGINE OVERHEATED - IDLE ENGINE" CAME ON. THIS HAS HAPPEN ON A NUMEROUS OF OCCASIONS. I'VE TAKEN IT IN TO BE CHECKED BUT EVERYTHING WORKS FINE. IT CONTINUES TO DO THIS AT LEAST ONCE A WEEK NOW. THERE HAS TO BE A RECALL FOR BECAUSE I'VE RESEARCHED AND FOUND THAT MANY OTHER CHEVY CRUZE OWNERS HAVE THE SAME PROBLEM HAPPENING TO THEM.
Feb 07, 2021
THE CAR WILL BE STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR WILL BE IDLING FOR SECONDS START SHUDDERING THEN STALL OUT IN THE MIDDLE OF TRAFFIC THEN THE CHECK ENGINE LIGHT WILL TURN ON. WE THEN HAVE TO SHUT THE CAR OFF WITH THE KEY, CYCLE IT THEN TURN THE CAR BACK ON.
Nov 08, 2020
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. ON ANOTHER OCCASION, THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS TOWED TO HURD AUTO MALL - CHEVROLET LOCATED AT 1705 HARTFORD AVE, JOHNSTON, RI 02919, WHERE THE TECHNICIAN REPROGRAMMED THE ENGINE CONTROL MODULE AND SERVICED THE WIRING HARNESS. THE CONTACT INDICATED THAT RECENTLY THE FAILURE RECURRED AND THE VEHICLE WOULD NOT START. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.
Sep 08, 2020
+ 9 more complaints for this component
ENGINE AND ENGINE COOLING
13 complaints
The contact's daughter owns a 2014 Chevrolet Cruze. The contact stated that while her daughter was driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment. The contact stated no warning light was illuminated. The contact stated that on a separate occasion, while driving at an undisclosed speed, the heater failed to function as intended. After a visual inspection of the engine compartment, the contact observed that the coolant level was abnormally low, and an unknown fluid was leaking. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the water pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.
Mar 25, 2025
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the message “Low Engine Power” was displayed on the instrument panel. The vehicle lost motive power immediately afterwards. The contact had to wait sometimes before being able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the turbo supercharger had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,000.
Aug 06, 2024
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment, prompting her to pull to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the coolant level was abnormally low, and an unknown fluid was leaking. The high engine temperature warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 160,000.
Mar 01, 2024
The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact heard a knocking sound, and the vehicle was not accelerating as intended. The vehicle was taken to an independent mechanic and diagnosed with a failed catalytic converter. The contact was informed that the catalytic converter needed to be replaced. The manufacturer was made aware of the failure and advised the contact to report the failure to NHTSA Hotline. The failure mileage was approximately 119,534.
Nov 13, 2023
The contact owns a 2014 Chevrolet Cruze. The contact stated that while the vehicle was parked, there was coolant leaking onto the ground. The vehicle was diagnosed by an independent mechanic however, the cause of the failure could not be determined. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 101,000.
Aug 23, 2023
+ 8 more complaints for this component
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
13 complaints
IT LOOSES POWER. ALL DASH LIGHTS FLASH ON AND OFF WHILE DRIVING, THE RADIO TURNS ON AND OFF AND THE CAR LOOSES POWER STEERING WHILE DRIVING (THIS IS MAJOR AND I'VE HAD A FEW SCARY MOMENTS WHILE TURNING). AT TIMES THE KEY WILL GET STUCK IN THE IGNITION AND IT WILL NOT START. THE ONLY WAY TO GET THE KEY OUT IS TO POP THE HOOD AND JIGGLE THE BATTERY CABLE, IT WILL THEN RELEASE THE KEY. ALL THESE ISSUES HAPPEN DAILY. I HAVE NO WARNING LIGHTS THAT STAY ON CONSISTENTLY.*DT*JB
May 28, 2020
WITH THIS CONDITION,THE RADIO/HVAC DISPLAY TURNS OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; 'BATTERY SAVER ACTIVE' AND 'SERVICE STEERING' WERE DISPLAYED IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING FLICKERED. RECENTLY POWER STEERING ASSIST WAS ALSO LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED.
Mar 19, 2020
EVERYTHING ON THE DASH SHUT OFF. HEAT AND AIR SHUT OFF. SERVICE STABILITY TRACK WARNING COMES ON. ENGINE FAN RUNNING ALL THE TIME. STEERING LOCKS.
Dec 13, 2019
MY VEHICLE HAS BEEN HAVING ISSUES WHERE IT WILL TAKE EXTRA TIME TO GET IT STARTED UP. WHEN I FINALLY DO GET IT STARTED, WARNING LIGHTS FLASH SAYING POWER STEERING SYSTEM, THE ANTITHEFT STAYS ON, AS WELL AS THE ENGINE MANAGEMENT LIGHT. I JUST HAD MY CAR SERVICED NOT TOO LONG AGO FOR A COOLANT LEAK ON THE ENGINE HOSE. I HAVE ALWAYS KEPT UP WITH OIL CHANGES AS WELL AS ALL OTHER FLUID LEVELS CHECKED REGULARLY. I FIRST BEGAN THINKING IT WAS THE BATTERY, HOWEVER I HAVE HAD THE BATTERY TESTED AND IT IS STILL BASICALLY NEW.
May 30, 2019
THE STEERING WHEEL STICKS WHEN I AM DRIVING. IT'S EXTREMELY NOTICEABLE WHEN DRIVING ON THE HIGHWAY OR MAKING TURNS. THE ELECTRICAL SYSTEM COMES ON AND OFF WHEN THE VEHICLE IS OPERATIONAL. ALL OF A SUDDEN MY RADIO WILL GO ON AND OFF AND THE AIR CONDITIONER AND THE HEATER WILL STOP WORKING. I HAVE 5 CHILDREN AND 3 STILL AT HOME AND I'M AFRAID TO DRIVE MY CAR BUT UNFORTUNATELY IT'S ALL WE HAVE.
Feb 04, 2019
+ 8 more complaints for this component
SERVICE BRAKES
12 complaints
WHEN IN REVERSE, THE BRAKES HAVE A TENDENCY TO FAIL. THE CAR CONTINUES ROLLING BACKWARD, EVEN WITH THE BRAKE PEDAL PRESSED TO THE FLOOR BOARD, CREATING THE RISK OF BACKING INTO OBSTACLES LIKE VEHICLES, TREES, PEDESTRIANS. NO SUCH ISSUES OCCUR WHEN IN ANY OTHER GEAR.
Nov 02, 2020
WHILE ENGAGING THE VEHICLE IN REVERSE THE BREAK FAILS TO STOP THE VEHICLE EVEN WHEN PRESSED ALL THE WAY DOWN. THIS HAPPENS EVERY SO OFTEN. ONLY HAPPENS IN REVERSE GEAR. THE CAR KEEP ROLLING BACK UNTIL GEAR IS CHANGED TO DRIVE.
Jul 14, 2020
WHEN DRIVING 55 MPH THE VEHICLE IN FRONT OF ME STARTED TO STOP TO MAKE A TURN, THE BRAKES WENT TO THE FLOOR AND I REAR ENDED THE TRUCK IN FRONT OF ME.
Aug 21, 2018
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE THE VEHICLE WAS IN REVERSE, WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND FAILED TO STOP THE VEHICLE. THE FAILURE RECURRED EACH TIME THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO PADDOCK CHEVROLET (LOCATED AT 3232 DELAWARE AVE KENMORE, NY 14217) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP AND PIPE ASSEMBLY WERE MISSING FROM THE VEHICLE AND COULD NOT BE REPAIRED UNDER THE WARRANTY DUE TO THE MISSING PART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,800.
Jun 19, 2017
SATURDAY MAY 13 2017, 10:45 AM CLEAR, SUNNY SKIES, DRY ROAD. A VEHICLE THREE CARS AHEAD OF ME SUDDENLY STOPPED. THE OTHER VEHICLES IN FRONT OF ME SLAMMED ON THEIR BRAKES,AND WHEN I APPLIED MY BRAKES, NOTHING HAPPENED AND I ENDED UP RAMMING THE VEHICLE AHEAD OF ME. I WAS TRAVELING APPROXIMATELY 30 MPH, AND WAS A CAR -LENGTH FROM THE VEHICLE AHEAD OF ME. ALL VEHICLES WERE GOING STRAIGHT.
May 18, 2017
+ 7 more complaints for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
11 complaints
I was going down road and car shut off and immediately came back on and down road it did it again and all dash lights and interior light came on and had to restart car and dash said service sterilitrak soon
Apr 16, 2023
My front catalytic convertor has gone out at 160,000 miles heard it could possibly be die to ECM?
Feb 05, 2023
In the steering column it’s really hot where you connect to make a call and where you turn on cruse control. This part of the steering column should not be hot.
Mar 01, 2022
WHEN I DRIVE THE LIGHTS ON THE INSIDE WITH GO OFF AND MY CAR STOPS WHILE DRIVING OR TAKING TURNS. ONE TIME I OPENED THE HOOD AND TOUCH A HOSE OR HIRE AND IT CAME BACK ON. SOMETIMES I HAVE TO TRY AND TURN THE KEY WHILE IT STOPS WHILE DRIVING AND RESTART IT IN THE MIDDLE OF A HIGHWAY OR TURN. *TR
Jun 03, 2020
THE AUX SIGNAL COME ON OVER THE RADIO I CAN'T LISTEN TO THE RADIO AND EVERY NOW AND AGAIN THE ONSTAR LADY COMES ON WITHOUT ANYONE PUSHING A BUTTON I TURNED OFF THE BLUE TOOTH AS WELL. ALSO EVERY 2-3 MONTHS MY CAR BATTERY DIES WITHOUT CAUSE EVERY LIGHT IS OFF THIS OCCURS WHEN THE RADIO STARTS ACTING OUT MORE FREQUENTLY THIS HAS HAPPENED SINCE I BOUGHT THE CAR AND THE DEALER COULDN'T FIGURE IT OUT EITHER SO I HAD TO BUY A BATTERY CHARGER BECAUSE I NEVER KNOW WHEN MY BATTERY WILL DIE. I EVEN CHANGED THE BATTERY THIS YEAR N STILL IT DIES WITHOUT CAUSE
Nov 12, 2019
+ 6 more complaints for this component
STEERING,ELECTRICAL SYSTEM
11 complaints
WHILE I WAS DRIVING MY CAR WILL SAY ROLL DRIVER WINDOW UP AND DOWN. THEN IT LOST POWER STEERING FOR A FEW SECONDS. PARKED IT AT MY HOUSE WENT TO START IT AND IT LOST ALL POWER BUT THE FLASHERS STAYED ON. IT HAS HAPPENED TWICE IN THE PASSER TWO WEEKS. I TALKED TO ANOTHER PERSON THAT HAD THE SAME CAR AND THEIRS DID THE SAME THING.
Sep 26, 2020
WHEN I WAS DRIVING AT 30 MPH MY WHEEL LOCKED UP AND A MESSAGES APPEARED ON MY DASH SAYING POWER STEERING FAIL. I HAD NO CONTROL OVER MY WHEEL AND THAT HAPPENED TWICE IN A 5 MINUTE DRIVE. MY WHEEL NOW HAS RESISTANCE WHEN TURNING. THE NEXT DAY WHEN TRYING TO START MY CAR IT STALLED, WHEN STARTED AGAIN A MESSAGE APPEARED ABOUT THE ANTI THEFT SYSTEM BEING ACTIVATED- I COULDN'T DRIVE MY CAR. WHEN I RESTARTED IT AGAIN ANOTHER MESSAGE APPEARED SAYING 'ROLL DRIVER WINDOW DOWN AND BACK UP'. THE SAME NIGHT I WAS DRIVING 5 MINUTES DOWN THE ROAD AND EVERYTHING INSIDE OF MY CAR TURNED OFF- DASHBOARD, LIGHTS, RADIO, I'M PRETTY SURE MY CAR EVEN TURNED OFF FOR THAT SECOND AND THAT HAPPENED 3 TIMES IN THE SPAN OF A 5 MINUTE DRIVE, ALL WHILE MY WHEEL IS STILL RESISTING TO TURN. ON A DIAGNOSIS NOTHING APPEARS TO BE WRONG WITH MY VEHICLE. THIS IS EXTREMELY UNSAFE AND I AM VERY CONCERNED
Jun 21, 2020
WAS DRIVING ON THE FREEWAY EXITING THE OFFRAMP THAT CURVES TO THE RIGHT. WHEN I TURNED THE STEERING WHEEL IT LOCKED UP AND THE STEREO TURNED OFF. I HAD NO CONTROL OVER THE DIRECTION MY VEHICLE WAS TRAVELING. I APPLIED MY BRAKE, TO KEEP FROM HITTING ANOTHER VEHICLE. WHEN I PRESSED MY BRAKE THE STEERING WHEEL UNLOCKED BRIEFLY THEN LOCKED AGAIN. THEN A YELLOW ⚠️ WARNING LIGHT ILLUMINATED AND MY CAR BEGAN TO PULL TO THE RIGHT. THE STEREO POWERED ON AND THE STEERING WHEEL RETURNED TO NORMAL. THE YELLOW WARNING ⚠️ LIGHT TURNED OFF. I CONTINUED TO TRAVEL ANOTHER 1.5-2 MILES MORE TO MY HOME AND IT HAPPENED AGAIN. THIS TIME A GREEN DASH LIGHT ILLUMINATED AND SAID SERVICE POWER STEERING. I PARKED MY CAR AT THAT POINT. I AM CONTACTING THE DEALERSHIP TO MAKE ARRANGEMENTS FOR REPAIR. THE REASON WHY I AM FILING A COMPLAINT IS BECAUSE OF THE DANGER ASSOCIATED WITH THIS TYPE OF MALFUNCTION. IT PUT MY LIFE AND OTHER DRIVERS LIFE IS AT STAKE. THIS IS NOT AN ACCEPTABLE WAY FOR A VEHICLE TO FUNCTION. THIS IS NOT THE ONLY TIME I'VE HAD AN ELECTRICAL ISSUE WITH MY VEHICLE. IN OCTOBER 2018 AFTER DRIVING TO MAMMOTH CALIFORNIA MY VEHICLE COMPLETELY TURNED OFF WHILE I WAS ON THE HIGHWAY. SOMETHING SIMILAR TO A STALL OUT.
Oct 17, 2019
SOMETIMES WHILE DRIVING, IF YOU HIT THE BRAKE OR HIT THE WINDOW SWITCH, THE POWER TO THE RADIO PANEL AND DRIVERS DISPLAY WILL CUT OFF, SOMETIMES THE "SERVICE STABILITRAC" SIGNAL WILL COME UP AND THE POWER WILL COME BACK ON AFTER A FEW SECONDS, WHEN THIS HAPPENS IT WILL ALSO CUT POWER TO THE POWER STEERING, IF YOU ARE NOT PREPARED FOR IT OR YOUR NOT AWARE OF THE SITUATION IT CAN SURPRISE YOU, IT CAN BE ESPECIALLY STARTLING WHILE TURNING AND ALL OF A SUDDEN POWER CUTS OUT AND YOU HAVE TROUBLE STEERING, THE CAR WILL STAY RUNNING AND THE POWER WILL CUT FOR A FEW SECONDS, AND THEN EVERYTHING WILL GO BACK TO NORMAL. LOOKING ONLINE THIS SEEMS TO BE A COMMON ISSUE WITH THE EARLIER CHEVY CRUZ. I AM JUST NOT SURE OF THE FULL EXTENT OF THE ISSUE.
Sep 18, 2019
I WAS DRIVING ON 65 S AND I LOST ALL POWER TO MY CAR, MY CAR IS HAVING A HARD TIME STARTING. WENT TO HAVE MY STARTER TESTED AND WASNT THAT, IT'S MY BATTERY AND THE CABLES. CAR IS UNSAFE TO BE DRIVING AND ALL CRUZE SHOULD HAVE A RECALL ON THEM. MY BATTERY LIGHT WILL COME ON THEN A MESSAGE WILL POP US SAYING POWER STEERING
Sep 14, 2019
+ 6 more complaints for this component
ELECTRONIC STABILITY CONTROL (ESC)
11 complaints
MY STABILY TRACK LIGHTS ARE ON DURING MOTION
Mar 30, 2020
WHEN IDLING THE VEHICLE WILL HAVE SMALL FLUCTUATIONS IN RPM THAT MAKE THE CAR FEEL LIKE IT WILL STALL. WHILE DRIVING THE WARNING SIGNS OF "SERVICE STABILI TRAK" AND "SERVICE TRACTION CONTROL" AS WELL AS THE ENGINE LIGHT COME ONTO THE DISPLAY ON THE DASH. "BATTERY SAVER MODE" HAS ALSO APPEARED BEFORE. ONCE ALL OF THE CAR LIGHTS AS WELL AS THE RADIO AND OTHER ELECTRONIC PORTIONS OF THE VEHICLE ALL SHUT OFF WHEN THIS HAPPENED INCLUDING POWER STEERING ABILITY. HAVE HAD THE ALTERNATOR AS WELL AS THE ENGINE REPLACED AT MENIKIEE AND THE ISSUE IS STILL PERSISTING.
Sep 30, 2019
I TOOK MY 2014 CHEVY CRUZE LTZ TO THE CHEVROLET DEALERS IN 2 DIFFERENT OCCASIONS ABOUT 2 YEARS APART. THE SAME ISSUE PERSISTS. I GET ALL THE ELECTRIC SYSTEMS TO START BLINKING AND TURNING OFF AND ON FOR A MINUTE AND A MESSAGE APPEARS SAYING "SERVICE STABILITY CONTROL". THE POWER STEERING GOES OFF, AND THE BREAKS AND THE CAR KEEPS RUNNING SO IT IS DANGEROUS TO DRIVE. IT CAUSED THE CAR BATTERY TO BE DAMAGED BECAUSE THE SULFURIC ACID EVAPORATED AND MADE THE CAR STINK SO MUCH LIKE ROTTEN EGGS. I TOOK IT IT UNDER WARRANTY THEY COULDN'T FIGURE IT OUT (I TESTED THE BATTERY INDEPENDENTLY AND IT WAS PERFECT-SO IT WAS THE ALTERNATOR), I TOOK IT AGAIN AFTER WARRANTY EXPIRED AND STILL THEY JUST REPLACED THE (REPLACEMENT) BATTERY AGAIN BUT I MIGHT BE RISKING MY LIFE BY DRIVING THIS CAR WHICH HAS THE "STABILITY" ERROR AT RANDOM TIMES FOR A MINUTE AND THEN IT DISAPPEARS BUT AT THE DEALERS THEY SAY THAT THEY CANNOT TEST IT UNLESS IT HAPPENS IN FRONT OF THEM.
May 15, 2019
WHILE DRIVING, THE VEHICLE LOSES POWER AND YOU HAVE TO PUT THE CAR IN NEUTRAL AND RESTART. I HAVE TAKEN THE CAR TO GREATWOOD AUTO IN SUGAR LAND A FEW TIMES AND THEY ARE NOT ABLE TO FIND A PROBLEM.
Oct 19, 2018
WHILE DRIVING MY RADIO STARTS TO FLASH ON/OFF, STABILITRAK, CHECK ENGINE LIGHT FLASHES ON THE DASHBOARD. WHILE MAKING A LEFT TURN THE STEERING WHEEL BECAME STIFF. IF I DIDN'T HAVE CONTROL OF MY CAR I WOULD'VE HIT THE CURB AND/OR ANOTHER CAR. ALL WHILE MY KIDS WERE IN THE VEHICLE. I HAVE READ OTHER COMPLAINTS DEALING WITH THE SAME ISSUE, WHY HASN'T THIS BEEN ISSUED AS A SAFETY RECALL YET????
Oct 17, 2018
+ 6 more complaints for this component
POWER TRAIN,ENGINE
9 complaints
car is hard to start after getting gas and transmission does not operate correctly to get up to speed from an intersection the engine revs to 7000 RPM to get up to 40MPH and several times coming close to being run into at times transmission did not work put shifter in drive accelerate and nothing suddenly transmission engaged and the car bolted forward
Jun 19, 2022
I have a code p0420 code and engine light keeps comeback on I had the catalytic converter replaced, and everything inspected by Friendship Chevrolet in Forestcity NC 28043. Kept my car for two weeks and still couldn’t find the problem of this p0420 code so my engine light stays on.
Sep 22, 2021
FAULTY TURBOCHARGER, MULTIPLE OWNERS THAT I SPOKE TO HAVE REPLACED THEIR TURBOCHARGER TWICE ONLY TO KNOW THAT IT KEEPS FAILING. THE TURBOCHARGER RUINED MY CATALYTIC CONVERTER WHICH HAD TO BE REPLACE DU TO A CRACK IN THE TURBOCHARGER.
Dec 25, 2020
VEHICLE WAS TAKEN INTO GM DEALER (LARKIN-COBB) CHEVROLET BECAUSE IT WAS LEAKING COOLANT. HAD TO ADD COOLANT TO RESERVOIR AT LEAST ONCE A WEEK. DEALER FOUND A SMALL VALVE DRIPPING ON THE ENGINE AND REPLACED IT. THE VEHICLE WAS UNDER REMAINING POWERTRAIN WARRANTY AT THE TIME OF COMPLAINT/ISSUE. THE VEHICLE CONTINUED TO LEAK AFTER SAID REPAIR AND WAS BROUGHT BACK TO DEALER 2 MORE TIMES AND DYE TEST WAS DONE AND THEY SAID THEY COULD NOT FIND THE PROBLEM. ON THE THIRD TIME THE VEHICLE WAS TAKEN BACK AGAIN WITH THE SAME ISSUE..LOSS OF COOLANT. THE DEALER AND GM WARRANTY NOW WANT TO CHARGE ME FOR CYLINDER HEAD REMOVAL AND HEAD GASKET REPLACEMENT. I CONTENDED THAT THE CAR WAS UNDER WARRANTY AT THE TIME OF INITIAL REPAIR AND THE ISSUE WAS NOT RESOLVED AND SHOULD STILL BE FIXED UNDER POWERTRAIN WARRANTY. GM WARRANTY REP SAID NO...THE "DATE" HAD EXPIRED. NOW I HAVE NO CHOICE BUT TO PAY FOR REPAIRS THAT SHOULD HAVE BEEN COVERED UNDER POWERTRAIN WARRANTY..AND GM WONT "OWN" UP TO ITS WARRANTY. CANT JUST TAKE THE VEHICLE BACK BECAUSE IT WAS SETTING OFF "HIGH TEMPERATURE" CODE WHEN AT IDLE AND ALSO MOVING. AFTER RESEARCHING..THESE CHEVROLET CRUZES HAVE A VERY BAD HISTORY OF COOLING PROBLEMS...INCLUDING WATER PUMP, TURBO SEALS, AND BLOWN HEAD GASKETS. GM SHOULD HONOR THIER WARRANTYS AND FIX THE ENGINE AND COOLING PROBLEMS WITH THIS CAR.IN MY OPINION, ANY COOLING PROBLEM SHOULD BE FIXED BECAUSE IT IS BADLY ENGINEERED.
Mar 01, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO O'CONNER AUTO PARK (199 RIVERSIDE DR, AUGUSTA, ME 04330. 207-622-3191) AND REPAIRED PER AN UNKNOWN NHTSA CAMPAIGN NUMBER. THE CONTACT STATED THAT THE RECALL REPAIR FAILED TO REMEDY THE FAILURE AS THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,931. *TT CONSUMER RECEIVED A RECALL FOR CATALYTIC CONVERTER FAILURE. CHECK ENGINE LIGHT CAME BACK ON SOON AFTER. EMISSIONS IS UNDER WARRANTY FOR 150,000 MILES OR UNTIL 2029 WHICH COME FIRST. UPDATED *JB
Nov 30, 2018
+ 4 more complaints for this component
UNKNOWN OR OTHER,ENGINE
8 complaints
At [XXX] am on [XXX] the alarm sounded on my car that was parked beside my front porch. I was confused ; as I never locked my car and did not understand why my alarm would be going off. I opened the front door and the front of the car and underneath the engine was in flames. It was burning under the hood and burning and sparking behind the passenger side front tire It was very close to my home so I woke my son and we grabbed a few belongings and went out the back door. I was sure the fire would consume my car and our home. I immediately called 911 and the local fire department arrived and put it out but not before the windshield and all the tires exploded. This could have been deadly. There is absolutely no reason for my car to catch on fire. The police dept was notified and they reached out to me asking if I had full coverage insurance on my car that had burned. Unfortunately I did not. The car was paid for and I had liability insurance so I totally lost my car for an unknown reason. I looked for recalls , I called the Chevrolet company and asked if they could do an investigation but no they did not. There are recalls on earlier models of this car for combustion fires but not this model year. I wanted to sue the company as this was very traumatic and if this car had been in the garage it would have been a terrible disaster. I did not have time or money to spend on a lawsuit at the time I am writing this now because this needs to be on a public forum for other owners of this make and model car. I have lost trust in the Chevrolet company and will never ever buy another GM product. Two years later I still have no answers and nobody seemed to care that my car caught on fire for no reason in the early morning hours while we were sleeping during a rainy cold February morning and had not been driven since 9 pm the night before. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 06, 2024
my headgasket blow due to excessive overheating or other problems i’m not 100 percent sure. i’m not sure if my vehicle is available for inspection upon request. my head gasket blown on the highway, this is very unsafe due to cars around me going excessive speeds. chevrolet recalled some 2013/2014 cruze models due too problems with the head gasket. it’s UNKNOWN if my vehicle has been inspected by the manufacturer, police, insurance representatives or others. right before my head gasket blown my engine light cut on.
Nov 03, 2022
My vehicle has under 80,000 miles and the catalytic converter is already bad. Its causing engine issues and the vehicle to jerk forward when stopped.
Oct 21, 2022
I AM HAVING THREE TYPES OF ISSUES WITH MY CRUZE IT HAS BEEN POPPING THE TRUNK OPEN AND WHEN I GET TO ABOUT 10 MILES PER HOUR IT MAKES A VERY LOUD SHIFTING SOUND AND MY LATEST IS WHEN I PUT FUEL IN IT THE CAR ACTS LIKE IT DOESN'T WANT TO START BACK UP WHEN I GET IT RUNNING I HAVE TO LET IT SIT TURNED OFF FOR ABOUT TEN MINUTES WHICH IS A PAIN I HAVE ALWAYS BOUGHT CHEVY PRODUCTS AND WOULD LIKE TO IN THE FUTURE BUT IF I DON'T GET ANY REPLY TO MY CONCERN I MAY HAVE TO LOOK AT OTHER OPTIONS
Feb 22, 2021
THE CAR IS A 2014 CHEVROLET CRUZE LT THAT WAS JUST PURCHASED FROM A USED CAR DEALER AND WITHIN THE FIRST WEEK THE ENGINE RETARDS ITSELF AND THROWS A CHECK ENGINE LIGHT. THE CODE READS P0325 WHEN READ. THE WIRING HAS BEEN CHECKED OUT AND HAS NOTHING WRONG. THE KNOCK SENSOR HAS BEEN REPLACED TWICE. AFTER BEING REPLACED, THE CODE WILL GO AWAY ANYWHERE FROM A FEW MINUTES TO A MONTH AND THEN THE SAME ISSUE STARTS ALL OVER AGAIN.
Dec 25, 2020
+ 3 more complaints for this component
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
7 complaints
My service lights keep popping on and start shaking etc.
May 13, 2025
N/A
Feb 17, 2025
I am writing to submit a formal complaint regarding serious safety violations and malpractice by SLValley Chevrolet, along with accountability concerns with General Motors (GM). This complaint follows an existing case with the Utah Attorney General Consumer Protection Division (Complaint SR:9-1384660535) and highlights multiple incidents that compromise vehicle safety and public well-being. Summary of Issues: 1. **Electrical Issues and Unsafe Repairs**: I incurred substantial costs, including a recent invoice of **$2,210.72** dated **October 23, 2024**, for a supposed resolution Salt Lake Valley Chevrolet was supposed to have resvoled for an electrical issue. Despite this, the electrical problems remained unresolved, indicating a lack of professional workmanship and charges for servces not rendedered. Also additional time and money wasted. 2. **Damaged Oil Pan**: Salt Lake Valley Chevrolet caused damage to my oil pan, and they attempted to charge me **$866.00** for this damage. I believe this to be an unfair and unjust practice that reflects poorly on the integrity of their service. I authorized an oil change with the electrical issue and after service the car came home leakinig oil. They damaged the components. An oil change would not have been conducted had there been damage. The April invoice with this company will also show a previous oil change and at that time no issue. 3. **Continued Safety Hazards**: I paid **$531.12** on **September 23, 2024**, for a battery cable replacement, oil change, and tire rotation, which resulted in a new leaking oil issue and a flat tire. My vehicle broke down in traffic due to these unresolved problems, creating a potential accident hazard on the road. Tried to charge me for the damage they caused to oil pan and plug. 4. **Carcinogenic Smoke Exposure**: I faced severe health risks due to inhaling carcinogenic smoke following a service in **February 2024**. A leak at the turbo line feed was noted, and d
Oct 27, 2024
The car starts smoking upon acceleration and the engine light comes on. It also has a lot of oil on top of the engine. I took the car to an independent dealership and he stated the engine and gaskets are bad and this is a common problem with the 2014 Chevy Cruz. I've been told there was a recall and read online of a recall on the engine. However, I did not see a recall when I entered the VIN number on the national database. I need for a manufacturer representative to contact me as soon as possible to make this situation right.
Jun 24, 2024
VEHICLE WILL LOSE POWER AND SHUT OFF IN MIDDLE OF DRIVING WHILE TRYING TO ACCELERATE OR SLOWING DOWN, THIS OCCURS ON HIGHWAY, AT STOPLIGHTS, DRIVE THROUGH, AND CITY STREETS WHILE STATIONARY AND IN MOTION. CHEVROLET DEALERSHIP CAN NOT FIGURE OUT THE PROBLEM. THIS IS EXTREMELY DANGEROUS. ECM HAS BEEN REPLACED BUT STILL EXPERIENCE ELECTRICAL PROBLEMS AS WELL. THIS IS BASICALLY A DEATH TRAP VEHICLE. IT HAS HAPPENED NUMEROUS TIMES WITH NO SOLUTION.
Dec 04, 2020
+ 2 more complaints for this component
SEAT BELTS
7 complaints
The contact owns a 2014 Chevrolet Cruze. The contact stated that while buckling on the driver's side seat belt, the flexible steel cable snapped. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 78,000.
Nov 13, 2024
Back seat belt came complete undone from the sewn portion of the lock. Very little pull force released the locked belt. Buckle stayed in tact/locked, but the sewn part seems to have been glued, and not sewn securely. Serious danger to backseat passengers.
May 11, 2022
THE REAR SEAT BELT BUCKLE, PASSENGER SIDE, LATCHES BUT COMES UNDONE IF PULLED ON.
Dec 25, 2020
PASSENGER FRONT SIDE SEAT BELT WONT LATCH
Sep 26, 2020
MY BACK SEAT MIDDLE SEAT BELT IS LOCKED INTO PLACE AND IS NOT USEABLE. I WAS STATIONARY TRYING TO BUCKLE IN MY BOYFRIEND'S DAUGHTER AND COULD NOT GET THE SEAT BELT TO UNLOCK.
Apr 29, 2019
+ 2 more complaints for this component
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
7 complaints
THE RADIO GOES OFF AND ON AND THE WARNING LIGHTS ARE COMING ON AT THE SAME TIME. *TR
May 08, 2020
FOR A FEW WEEKS NOW, I HAVE NOTICED THAT THE RADIO AND DASH LIGHTS WILL SUDDENLY CUT OFF, AND THEN COME BACK ON. I HAVE HAD THE VEHICLE INSPECTED BUT NO ISSUE WAS FOUND. I HAVE NOT BEEN ABLE TO NARROW DOWN WHAT TRIGGERS THE ISSUE TO OCCUR, IT WILL HAPPEN AT RANDOM TIMES. THERE IS NO WAY TO REPLICATE THE EVENT WITHOUT JUST BEING IN THE CAR WHEN IT HAPPENS. JUST IN THE LAST 30 MINUTES IT OCCURRED: 1. WHILE ACCELERATING TO 40 MPH; 2. WHILE BREAKING TO COME TO A STOP SIGN; 3. MAINTAINING CONTINUOUS SPEED AT 30 MPH; 4. WHILE STATIONARY, ROLLING UP MY POWER WINDOW; 5. AND, WHILE STATIONARY, FOOT ON BREAK PLACING THE VEHICLE IN PARK. THE RANDOMNESS OF THESE OCCURRENCES AND THE FACT THAT THERE ARE NO SENOR WARNINGS/CODES TO NOTIFY THE DEALERSHIP CONCERNS ME. DEPENDING ON THE TYPE OF COMMUTE, A POTENTIALLY DANGEROUS SITUATION COULD OCCUR WITHOUT WARNING TO THE VEHICLE OPERATOR.
Sep 24, 2019
2014 CHEVROLET CRUZE IS FLASHING TRACTION CONTROL LIGHT AND RADIO IS TURNING OFF INTERMITTENTLY WHILE IN MOTION. THIS STARTED AROUND MAY 1, 2018 AND NOW HAS OCCURRED ON 4 SEPARATE OCCASIONS. THERE ARE CURRENTLY NO RECALLS FOR THIS PROBLEM AND NEEDS TO BE ADDRESSED WITH GENERAL MOTORS.
Jun 02, 2018
WHEN YOU ARE COMING TO A STOP EITHER AT A STOP LIGHT, SIGN, OR YIELDING OFF THE INTERSTATE. THE CAR BEGINS TO IDLE VERY HARD SHAKING THE ENTIRE VEHICLE BACK AND FORTH. THEN IT SHUTS OFF WHILE THE IGNITION IS STILL RUNNING. YOU LITERALLY HAVE TO PUT THE CAR BACK IN PARK, TURN IF OFF THEN TURN IT BACK ON TO FIX THE PROBLEM. I STILL DO NOT HAVE A ENGINE LIGHT SHOWING THERE IS SOMETHING WRONG WITH THE CAR. BUT IT IS HAPPENING MORE AND MORE.
Mar 23, 2018
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE RADIO AND BACK UP CAMERA FAILED TO DISPLAY INTERMITTENTLY. THE VEHICLE WAS TAKEN TO SANDOVAL BUICK GMC (300 N HAMILTON RD, COLUMBUS, OH 43213) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE PERSISTED. IN ADDITION, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY WARNING ERROR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO SANDOVAL BUICK GMC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. THE VIN WAS NOT PROVIDED.
Jan 31, 2018
+ 2 more complaints for this component
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
6 complaints
The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at various speeds, the door locks were opening and closing independently. The contact stated that the instrument cluster was also flashing several unknown warning lights. The contact stated that the heater and the A/C were also functioning independently. The contact stated that the failure was intermittent at first but became a constant failure. Additionally, the contact stated that the transmission occasionally slipped out of gear, almost causing the vehicle to stall, making the steering wheel difficult to turn. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact replaced the 12-Volt battery and the fuse box; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 177,000.
May 27, 2025
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT UNDISCLOSED SPEEDS, THE STEERING WHEEL WAS VERY LOOSE. ADDITIONALLY, WHILE DRIVING THERE WAS AN ABNORMAL POPPING AND METALLIC SOUND DETECTED. THE VEHICLE LOSS MOTIVE POWER WHILE ACCELERATING, WITH THE CHECK ENGINE WARNING LIGHT, TRACTION CONTROL AND TPMS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE MAP SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO GENESIS CHEVROLET (21800 GRATIOT AVE, EASTPOINTE, MI 48021, (586) 804-7977) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRICAL CLUSTER, BRAKES, WATER PUMP, NEGATIVE BATTERY CABLE, BODY CONTROL MODULE, AND COOLANT LEAK NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS THEN TAKEN TO HAMILTON CHEVROLET (5800 E. 14 MILE RD, WARREN, MI 48092, (586) 838-1537) AND DIAGNOSED WITH A LEAKING ASSEMBLY CAMSHAFT COVER, BELT TENSIONER, AND DRIVE BELT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,517.
Apr 29, 2021
CAR WILL RANDOMLY TURN OFF WHILE DRIVING. SOMETIMES IT S FULL ENGINE AND POWER FAILURE AND SOMETIMES IT IS JUST ENGINE FAILURE AND ACCESSORIES STILL STAY ON . THIS HAS HAPPENED SINCE THE CAR WAS NEW AND HAS BEEN LOOKED INTO BY SEVERAL CHEVY DEALERS IN MY AREA. AUTONATION TOLD ME HE HAD SEVERAL OTHER CHEVYS THAT DID THE SAME THING.
Apr 07, 2020
I WAS CHECKING A LOT OF THE STATS ONLINE FOR THE 2014 CHEVY CRUZE AND THERE WERE ALREADY REPORTS OUT SAFETY REPORTS THAT THERE WERE SOME ISSUES WITH THE VEHICLES IGNITION AND POWER STEERING AND THERE WERE NUMBERS AND CODES AND I'M A BIT UPSET BECAUSE THEY SOLD ME THIS VEHICLE KNOWING THAT THERE WAS SOME THINGS THAT WERE WRONG WITH THE VEHICLE AND THAT COULD HAVE BEEN MY SAFETY AT RISK WHILE I'M DRIVING ON THE ROAD AND THE ENGINE JUST SHUTS DOWN THE WAY IT'S BEEN DOING.
May 18, 2019
PROBLEM NO.1, MY CRUZE HAS LOST POWER, THE HEATER PUTS OUT COLD AIR, THE RADIATOR IS LOSING FLUID, THE ENGINE HAS STARTED TO OVER HEAT, AND THERE IS WET SPOT UNDER THE EXHAUST PIPE WHEN I IDLE THE ENGINE! THAT MEANS MY CAR HAS ETHER A BLOWEN HEAD GASKET OR CRACKED HEAD! THE CAR HAS LESS THEN 85,000 MILES AND IF THE HEAD IS CRACKED, I THINK I KNOW WHY BECAUSE GM DECKED THE BLOCK THE SHORT-WAY CENTER OUT TO THE ENDS! WITCH CAN LEAVE A VALLEY IN THE CENTER OF THE BLOCK! THEY MADE THE SAME MISTAKE WITH THE GRAND AM QUAD-4! THE HEAD ALL CRACKED BETWEEN CYLINDERS 2 AND 3 BECAUSE THE BLOCK WASN'T DECKED SQUARE! I HAVE TO TAKE IT TO THE DEALER ON SAT 12/29/18 WISH SOMEONE WOULD CHECK THE BLOCK, I KNOW THE DEALER WILL TRY TO BLAME MY AND TO MAKE ME PAY FOR SOME OR ALL OF IT, EVEN THOUGH IT IS SILL UNDER WARRANTY! PROBLEM NO.2, I PURCHASED A NEW CHEVY CRUZE ECO WITH A MANUAL TRANSMISSION 4 YEARS AGO, I GOT IT BECAUSE I WANTED A HIGH MPG CAR AND I HAVE BEEN DRIVING STANDARD TRANSMISSION SINCE I STARTED DRIVING AND I KNEW I COULD BETTER MILEAGE THEN RATED (65.5 MPG MY BEST SCORE!), BUT THE SHIFTER HAS TO MUCH SLOP IN IT, I HAD A CUTLASS WITH A HURST SHIFTER THAT WAS 16 INCHES TALL AND USED THAT HAD LESS SLOP! I HAVE COMPLAINED TO DEALER ABOUT IT SINCE THE DAY I GOT CAR! THREE TIMES I HAVE PUT THE TRANSMISSION IN BOTH FIRST AND THIRD GEAR AT THE SAME TIME! I CAN'T TELL YOU HOW MANY TIME I HAVE MISSED THE SHIFT WHILE STILL HOLDING ALL THE WAY IN POSITION! IF I AM IN A HURRY I CAN'T FIND THE GEAR AT ALL! PROBLEM NO.3, THE HYDRAULIC THROW-OUT BEARING IS SLUSHY AND SLOW. BECAUSE THE MASTER-CYLINDER AND FEED-LINE IS TO SMALL! I AM A FAST SHIFTER, AND I CAN OUT SHIFT THE CLUTCH! THAT IS BAD BECAUSE THE PRESSURE PLATE DOESN'T CLOSE FAST ENOUGH IT CAUSES EXCESS WARE AND BURNING OF THE CLUTCH!
Dec 25, 2018
+ 1 more complaint for this component
ENGINE,FUEL/PROPULSION SYSTEM
6 complaints
car lost power
Aug 22, 2023
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT AT START UP, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. A MESSAGE DISPLAYED WHICH STATED THAT THE AIR CONDITION WAS OFF DUE TO HIGH TEMPERATURE. WHILE DRIVING AT 15 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS THEN TAKEN TO KLIK LEWIS LOCATED AT (720 E MAIN ST, PALMYRA, PA 17078, 717-838-1353) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS DEFECTIVE. THE CONTACT WAS ALSO INFORMED THAT THE FUEL TANK STARTED TO MELT WHICH CAUSED THE HOSES TO BE FUSED TO THE TANK AND CAUSED THE SENSOR TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 83,557.
Mar 02, 2020
THE CAR HAS LESS THAN 40,000 MILES ON IT AND THE CATALYTIC CONVERTER NEEDS REPLACED? THE CHEVY GARAGE FOLKS TOLD MY 23 YEAR OLD DAUGHTER IT COULD BREAK SUDDENLY WHILE ACCELERATING. THEY SAID IT WAS SHOT. NEXT, THEY GAVE HER A QUOTE OF OVER $900 TO REPLACE IT. THEY SAID THEIR COST WAS $750. NOT SURE WHICH IS MORE DANGEROUS, THE BAD CATALYTIC CONVERTER OR THE CHEVY GARAGE.
Aug 22, 2018
EXHAUST FUMES ENTERING AIR VENTS. TAKEN IN TO DEALER SEVERAL TIMES AND THEY CANNOT FIX THE PROBLEM. MY DAUGHTER HAS BEEN SICK AND WE KEEP EXPLAINING TO THE THAT FUMES HAVE CAUSED HER TO HAVE PNEUMONIA, SINUS ISSUES, DRY EYES, SORE THROAT, MIGRAINE HEADACHES, SLEEPY DRIVING AND HOURS AFTER DRIVING, CONFUSION, ANXIETY, NAUSEA. THE DEALERS MECHANIC SOLUTION IS NOT TO USE AC OR HEAT AND KEEP WINDOWS OPEN. MY HUSBAND DROVE IT 20 MINUTES IN TRAFFIC AND GOT SICK WHEN HE REACH THE DEALER FOR 3RD REPAIR REQUEST IN 2 MONTHS. ENGINEER FROM GM IS LOOKING AT CAR MAY 2018. MY DAUGHTERS HEALTH IS CONTINUING TO IMPROVE NOT DRIVING THE CRUZE. NOT ONE PERSON SHOULD BE SICK OR DIE FROM A CAR THAT HAS A DEFECT THAT CANT BE RESOLVED.
May 07, 2018
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE INTAKE MANIFOLD PREMATURELY FAILED. THE MANUFACTURER ISSUED 34 TSBS ON THE FUEL SYSTEM AND 153 TSBS ON THE ENGINE, BUT NO RECALLS WERE ISSUED. THE DEALER (GUSTMAN CHEVROLET BUICK GMC, 1450 DELANGLADE ST, KAUKAUNA, WI 54130, (920) 766-3581) WAS NOTIFIED AND DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,883.
Mar 05, 2018
+ 1 more complaint for this component
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
6 complaints
NOT SURE WHAT'S WRONG. I'VE FIXED THINGS ALREADY LIKE MASS FLOW SENSOR, AIR FILTER, MOTOR MOUNTS A VALVE LEAK. CARS BEEN IN AND OUT OF THE MECHANICS FOR MONTHS. CARS ENGINE SHUT OFF 2-3 TIMES WHILE DRIVING WITH MY DAUGHTER IN THE CAR!!!!!. ANOTHER TIME IT TURNED OFF RIGHT AFTER I STARTED IT UP. THE CAR IS UNSAFE!!!!!! I'VE HAD IT HAD 2-3 DIFFERENT MECHANICS. AND THE CHEVY DEALERSHIP. THE CAR NEVER TURNS OFF FOR ANYONE BUT ME. THIS PAST WEEKEND I WAS ATTEMPTING TO PICK UP MY CAR FROM ONE SHOP TO TAKE TO ANOTHER AND IT WOULDN'T START. THIS SHOP HAD THE CAR FOR A WEEK AND A HALF AND IT NEVER TURNED OFF UNTIL I WENT TO PICK IT UP. NOW THEY STILL CAN'T FIND WHAT'S CAUSING THE PROBLEM. I'VE SPENT 2 GRAND IN LABOR AND TOWS IN JUST THE LAST 3-4 MONTHS. I CAN'T KEEP DOING THIS!!!!!! SOMEONE PLEASE HELP ME FIGURE THIS OUT!!!!!! *TR
Jun 30, 2020
THE PAGE PREVIOUS TO THIS ONE WOULD NOT LET MY CHECK EVERY BOX (3 MAX), THE OTHER THINGS I WOULD HAVE CHECKED THAT WERE AFFECTED ARE -LIGHTING -SPEED CONTROL -STEERING -WIPER -TRACTION PICTURES SHOW THESE TWO SIGNALS THAT POP UP "SERVICE STABILITRAK" AND "SERVICE TRACTION CONTROL". WHILST IM DRIVING SOME COME THINGS START TO HAPPEN; THE RADIO/ DASH STEREO WILL FLICKER ON AND OFF- ALL NOISE STOPS (ANY MUSIC OR BLINKERS), THE HEATER/ AC WIL STOP BLOWING IF IT IS ON. SOMETIMES WHEN THIS HAPPENS MY POWER STEERING WILL ALSO GO OUT, JERKING THE STEERING WHEEL WHILE IM DRIVING, AND HAPPENS ALOT WHEN IM TURNING (VERY SCARY). THE DASH WILL ALSO FLICKER WITH ABS, BRAKE, TRACTION, LIGHTS. SOME DAYS IT WILL HAPPEN VERY FREQUENTLY ,OTHER DAYS IT WILL ONLY HAPPEN A COUPLE TIMES. I AM UNCERTAIN WHAT I AM DOING THAT IS MAKING IT ACT THIS WAY. WHEN I AM AT A STOPLIGHT, OR DRIVE THRU AND THE SAME THING AS ABOVE HAPPENS MY ENGINE WILL SUDDENLY SHUT OFF WHILE MY WINDSHIELD WIPERS ACTIVATE OUT OF NO WHERE- VERY STARTLING (THIS HAS HAPPENED WHILE MY GEAR SHIFT WAS IN PARK AND WHILE IM HOLDING THE BRAKE IN DRIVE). THIS HAS HAPPENED MULTIPLE TIMES AND WHILE IN DIFFERENT SITUATIONS, STATIONARY, IN MOTION, CITY STREET, HIGHWAY, TURNING, GOING STRAIGHT, BRAKING, NONE OF THIS HAS HAPPENED UNTIL A FEW MONTHS AGO. SOMETIMES WHEN I START MY CAR IN THE MORNING TO WARM I COME BACK OUTSIDE AND THEN ENGINE HAD SHUT ITSELF OFF. THE TRACTION DOES NOT SEEM LIKE IT IS GRIPPING TO THE ROAD VERY WELL, WINTER HAS JUST STARTED, AND I AM SCARED TO DRIVE IT. I AM GOING TO GET IT CHECKED OUT AT A CHEVY DEALERSHIP AS SOON AS I GET THE MONEY. I HAVE JUST NOW HAD THE CAR FOR A YEAR, MYSELF. THANK YOU.
Dec 04, 2019
I WILL BE DRIVING WHEN ALL OF THE LIGHTS ON MY DASH START GOING ON AND OFF , POWER SERVICE TRACK SHOWS UP, MY RADIO WILL SHUT OFF AND IT BECOMES A BLACK SCREEN. I WILL BE DRIVING OR STOPPED AT A RED LIGHT OR TURNING AND THE CAR WILL ACTUALLY COMPLETELY TURN OFF AND START COASTING. IF I AM AT A STOP LIGHT I WILL THAN HAVE TO PUT THE CAR INTO PARK AND THEN TURN THE KEY TO START THE ENGINE AGAIN. I HAVE HAD TO JUMP MY CAR NUMEROUS TIME TO WHERE I KEEP A PORTABLE JUMP IN MY CAR. MY KEY WILL GET LOCKED IN THE IGNITION AND I HAVE TO STICK A WRENCH UNDER THE STEERING WHEEL TO GET IT OUT. I HAVE REPLACED MY ALTERNATOR AND MY BATTERY WAS SO SWOLLEN I HAD TO REPLACE THAT AS WELL. THE WIRING WAS REPLACED TO CONNECT THE BATTERY AND ALTERNATOR AND I JUST HAD THE BCM REPLACED. I'M STILL HAVING ALL THESE ISSUES AFTER ALL THESE REPAIRS. THIS HAS BEEN HAPPENING SINCE NOVEMBER OF LAST YEAR AND IT HAPPENS EVERY TIME I DRIVE MY CAR!
Jun 03, 2019
WHILE DRIVING, THE ENGINE SUDDENLY STOPPED AND MESSAGES APPEARED ON DASH ABOUT SERVICING AIR BAG AND POWER STEERING. VERY DANGEROUS AS CAR WAS MOVING 45 MPH AND HAD TO MOVE TO SHOULDER. TOWED TO DEALER AND WAS TOLD IT WAS NEGATIVE BATTERY CABLE. HAPPENED AGAIN - TOWED IT BACK TO DEALER AND WAS TOLD IT WAS POSITIVE BATTERY CABLE.
May 30, 2019
FOR A LITTLE OVER A YEAR, I HAVE EXPERIENCED THE RADIO SHUTTING OFF AND ON, STABILITRAK SHOWING AS NEEDING SERVICE, THE CAR SHUDDERING, AND THE CHECK ENGINE LIGHT COMING ON. I HAVE BROUGHT THE CAR INTO A MECHANIC 3 TIMES TO DETERMINE WHAT MAY BE CAUSING THE CHECK ENGINE LIGHT TO COME ON, AND 3 TIMES THE COMPUTER SAYS AIR INTAKE. I HAVE HAD JUST ABOUT EVERYTHING CHANGED, CHECK ENGINE LIGHT GOES OFF, I DRIVE FOR ABOUT 30 MINUTES, AND IT COMES BACK ON. OVER $700.00 IN REPLACEMENT PARTS AND LABOR, AND STILL THE PROBLEM PERSISTS. TODAY 7/1/2018, I DROVE DOWN TO HAVE THE OIL CHANGED AND FOR THE FIRST TIME, THE ENGINE LIGHT HAS NOT COME ON, BUT NOW THE CAR DOES NOT WANT TO START AND SOUNDS LIKE THE STARTER OR THE BATTERY IS DYING. THIS IS ABOVE AND BEYOND THE MOST FRUSTRATING CAR PROBLEM I HAVE EVERY HAD, AND I CAN'T SEEM TO FIND ANYONE CAPABLE OF ANSWERING THE PROBLEMS WITH THIS CAR. THE ELECTRICAL PROBLEMS SPRING UP IN THE MIDDLE OF NOWHERE WHILE DRIVING IN TOWN, AND IT SEEMS TO BE OKAY FOR A FEW DAYS IF YOU MESS WITH THE BATTERY CABLES, BUT THEY HAVE ALREADY BEEN REPLACED ONCE AND THE PROBLEM IS BACK!!!
Jul 01, 2018
+ 1 more complaint for this component
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
5 complaints
Well like everyone car has this nasty cloud of black grey smoke Turns out i have a faulty catalytic converter. Not to mention the constant over heating. The change of the water pump thermostat multiple times. This is a nightmare. I drive with one eye on the road and the other on my needle gauge. I drive with my 2 kids and my biggest fear is catching fire. We inhale the smoke as we drive. Unfortunately this life is taking a toll on me. The stress of this car and always needing something is terrible. Get a new car right. Yeah if life was simple we wouldnt be struggling daily breathing in all thise chemicals.
Dec 04, 2024
The car would randomly stop working while driving. One of the times it stopped, it stopped while driving on the freeway.
Feb 15, 2024
I was sitting at a red light and my vehicle began to move forward with my foot on the brake. The vehicle began to increase in rpm's like i was pushing on the accelerator but i was not!! Later that day i went to the gm dealer to see what they could find and didn't find anything cause the computer had reset since i had shut the car off. Two days later the car did the exact same thing so i immediately drove to the car dealer. Told them how dangerous that was and i couldn't believe the car was acting like i was giving it more gas when i wasn't!! They hooked it up to the computer and found the problem this time. It had to do with a crack in my pollution canister. With that crack my computer thought my car needed more gas and would give it more gas. I can't believe they let a computer program give your car more gas and you have no control of it and without warning. The first time it did it i was not prepared for it and when the computer gave my car more gas it began to move into the intersection and almost caused a horrible accident. Since the dealer replaced the pollution canister i have not had any problems. I have warned everyone i know about what happened and to be prepared for it. It just amazes me that more people haven't been seriously hurt by this! Hopefully that crack that caused my problems doesn't happen to anyone else!!
Oct 24, 2022
I HAD MY STABILITRAK AND TRACTION CONTROL LIGHTS AND MY CHECK ENGINE LIGHT COME ON MY VEHICLE WHILE DRIVING DOWN A NORMAL CITY ROAD IN SUNLIGHT ON A CLEAR WARM DAY AND MY VEHICLE STARTED IDLING VERY ROUGHLY WHILE DRIVING AND I WAS RIGHT BY AUTOZONE SO THEY RAN CODES AND FOUND OUT IT SAID KNOCK SENSOR AND MISFIRE. WELL I DROVE IT HOME 5 MINS DOWN THE STREET AND PARK IT. WELL I TAKE IT TO MY MECHANIC THE FOLLOWING MORNING AND HE DOES A DIAGNOSTIC AND PISTON CHECK AND TURNS OUT MY SPARK PLUG BURNED SO BAD IT WAS BURNED AWAY WHERE THE L HOOK IS. AND FOUND OUT THAT IT BROKE IN MY COMBUSTION CHAMBER SOMEWHERE . NOW I HAVE TO GET THIS ALL FIXED AND ITS COSTING A FEW THOUSAND DOLLARS.
Dec 23, 2019
VEHICLE HESITATES WHEN MERGING ONTO HIGHWAY TRAFFIC. THIS BEGAN HAPPENING AFTER I OWNED THE CAR FOR MORE THAN 3 YEARS WITHOUT SIMILAR INCIDENTS. ITS DANGEROUS BECAUSE JUST WHEN YOU NEED POWER TO MERGE, THE POWER DIPS INSTEAD WHICH IS POTENTIALLY LIKELY TO END IN BEING REAR-ENDED. VEHICLE WAS TAKEN TO THE CHEVY DEALERSHIP WHERE IT WAS PURCHASED. THEY KEPT IT FOUR DAYS AND STATED THEY COULD FIND NOTHING WRONG BECAUSE THEY FOUND NO CODES. THEY STATE IT MIGHT BE DUE TO "TURBO LAG" WHICH IS NORMAL. IT IS NOT NORMAL AS I HAVE OWNED THE CAR ALMOST 4 YEARS BEFORE THIS BEGAN HAPPENING.
Aug 28, 2018
EXTERIOR LIGHTING
5 complaints
TURN SIGNAL REFLECTOR CLIPS ON BOTH FRONT HEADLIGHTS ARE BROKEN OFF INSIDE THE DOME COVER FOR THE LIGHTS.
Jan 23, 2018
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED AND WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PRESTON HOOD CHEVROLET LOCATED ON 11325 CEDAR LAKE RD, BILOXI, MS, 39532), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER PROVIDED CASE NUMBER: 8-3011886244. THE FAILURE MILEAGE WAS 57,999.
Jun 08, 2017
WITHIN A MONTH OF BUYING THIS VEHICLE, THE ORANGE BLINKER REFLECTOR FELL OFF AND WAS JUST SITTING INSIDE THE HEADLIGHT. BECAUSE IT WAS UNDER WARRANTY, THE DEALERSHIP FIXED IT. ABOUT TWO MONTHS LETTER, THE SAME THING HAPPENED TO THE OTHER SIDE AND MY CAR WAS NO LONGER UNDER WARRANTY. THE ONLY WAY TO FIX THIS IS TO CHANGE OUT THE ENTIRE HEADLIGHT. ACCORDING TO THE DEALERSHIP, IT CAN'T JUST BE FIXED. BOTH TIMES THIS HAPPENED, THE VEHICLE WAS STATIONARY.
Oct 01, 2016
THE TURN LIGHT REFLECTORS FELL OUT OF BOTH DRIVER AND PASSENGER SIDES. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED. I AM TRING TO FIND A WAY TO REPLACE JUST THAT SPECIFIC PART BUT CAN NOT SEEM TO FIND THAT SPECIFIC PART.
Aug 04, 2016
HEADLIGHTS TURN SIGNAL REFLECTORS ARE BURNING AND MELTING INSIDE HEADLIGHT AND WHEN COOL BREAKING OFF AND LANDING IN THE FRONT OF THE HEADLIGHT. BOTH DRIVER AND PASSENGER SIDES.
Oct 21, 2015
POWER TRAIN,ELECTRICAL SYSTEM
4 complaints
Was parked on a slight incline with the car completely off and keys out of ignition. My daughter, her cousin and I exited the car and were walking in front of it. As we got in front of it my car made a sound like it was about to start. The headlights came on and the entire vehicle jerked forward a bit. It almost hit us.
Jul 10, 2024
Various parts of the cooling system have failed on this vehicle multiple times even after under warranty repair (twice in as many years beginning in 2018) at a licensed dealership; and again several more times since, most recently this week. At no point did a Chevrolet/GM employee/representative alert me of known common issues, and they even incredulously asked me who did prior repairs when it was indeed, their dealership. In all, nearly every hose been replaced at least three times, reservoir tanks replaced, and thousands of dollars outside of warranty repairs have occurred on the same components. The vehicle has completely blown hoses while driving and filled the cabin with burning, noxious, and sweet smells, and fogged up the windshield with vaporized fluids. Coolant certainly leaks and works it way into the cabin. I was not made aware of any known issues though this appears it is a common problem with this vehicle. Issues with the battery/powder have also plagued this vehicle. It results in the "stabilitrak" failing randomly, electrical issues that causing power failures and disruptions to dashboard lights and components, sound system (including from the radio, to the sounds of the blinker and alerts), and engine power getting cut off. These incidents started occurring after about a year of purchasing the vehicle (certified used) in 2017. It appears the previous owner also faced these problems. I do not currently have paperwork of the repairs but they can be obtained. Date given is of the most recent incident with the first instance occurring in 2018. I also believe this vehicle may be a victim of the airbag defect, causing a possibly premature deployment of the side airs bags only during a front tire collision. Plastic pieces broke off and caused injuries to my scalp and shoulder, though the recall would not be issued for at least 2 years.
Apr 17, 2024
NO CRANK OR START 13 BODY CONTROL MODULE CODES,CONTROL MODULE BAD OR WIRING SHORT.
Jun 23, 2017
CAN'T REMOVE KEY WHEN CAR IS IN PARK. TWO DIFFERENT TIMES NOW. ALSO CAR WITH 900 MILES ON IT FAILED TO START AND KEY WAS STUCK THIS TIME ALSO. TOW TRUCK DRIVER CALLED, HE ALSO COULD NOT REMOVE KEY. CHECKED CAR FOR ANYTHING LEFT ON, FOUND NOTHING. JUMPED CAR, IT STARTED, HE MOVED THE SHIFTER LEVER ROUGHLY SEVERAL TIMES, KEY CAME OUT. TOLD US NOT TO TURN CAR OFF AND TAKE IT TO DEALERSHIP. DRIVER THOUGHT BATTERY WAS BAD ALSO. TOOK CAR IN. THEY KEPT CAR THREE DAYS. WERE TOLD TWICE BY SERVICE MAN BATTERY HAD A BAD CELL. WHEN CALLED TO PICK UP CAR, SERVICE TOLD US WE MUST HAVE LEFT SOMETHING ON. THAT NOTHING WAS WRONG. AND WE MUST NOT HAVE SHIFTER IN PARK. LEFT DEALERSHIP, NO BATTERY REPLACED, NO REAL ANSWER TO WHY KEY DIDN'T COME OUT. DID NOT EVEN PUT CAR ON A CHARGER TO GET BATTERY BACK TO 100%. *TR
Dec 14, 2014
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
4 complaints
Failed catalyst converter due to hot exhaust overload.. cracked ceramic lining in catalyst.
Jun 08, 2022
CAT WAS SPUTTERING AND STALLING AFTER I HAD THE OIL CHANGED AND AIR FILTERS CHECKED. I GOT IT DIAGNOSED AND THE CODES GIVEN WERE P1101 P0299 P0171 P0106 I WAS COMING TO A STOP AT THE LIGHT WHEN I NOTICED SOME SQUEALING OR WHIRRING UNDER THE HOOD. I OPENED THE HOOD AND THE ENGINE IS LIKE ... MOVING
Oct 05, 2019
THE CATALYTIC CONVERTER WENT OUT. GOT SO HOT IT BLEW MY HEAD GASKET AS WELL AS HOSES AND CASING FOR WATER RESERVOIR
Aug 15, 2019
I STARTED HAVING ISSUE LAST YEAR WITH THE ENGINE. I CALLED CHEVY AND WAS ADVISED MY WARRANTY EXPIRED 12 DAY'S BEFORE MY COMPLAINT. AFTER DOING SOME RESEARCH I LEARNED THAT MULTIPLE CONSUMER'S ACROSS THE COUNTRY ARE HAVING THE SAME ISSUES WITH THE HEATING SYSTEM AND ENGINE. I FEEL MY CAR SHOULD HAVE BEEN RECALLED. THE VEHICLE WILL JUST SHUT OFF MID TRAFFIC WITHOUT WARNING. I HAVE INVESTED MORE THAN 1000 DOLLARS AND IT'S STILL HAVING ISSUES.
May 15, 2019
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
4 complaints
THE TRACTION CONTROL LIGHT AS WELL AS CHECK ENGINE LIGHT CAME ON. WITH NO PRIOR ISSUES, JUST OUT OF THE BLUE. THE CAR SHAKES WHEN DRIVING. IT HAPPENED 6PM LAST NIGHT, NO ISSUES BEFOREHAND. ITS PARKED OUT FRONT ON THE STREET WHERE I LIVE.
Oct 25, 2020
EVER SINCE OWNING THE CRUZE, WE'VE HAD NOTHING BUT ENGINE ISSUES. FIRST THE TURBO WENT OUT A MONTH AFTER PURCHASING THE CAR. TWO THERMOSTATS AND A COMPLETE OIL FLUSH. THE ENGINE BLEW AT 104,023 MILES. THE CAR WAS FLASHING ENGINE LIGHT AND STABILTRACT LIGHT. THE CAR SINCE OWNING HAS MADE A VERY LOUD TICKING NOISE. THE CAR ALSO HAD A HARD TIME MAINTAINING SPEED. ACCELERATION AND DECELERATION. THIS HAPPENED ANY TIME THE VEHICLE SPEED WAS OVER 30MPH.
Feb 14, 2020
UNFORTUNATELY, THIS IS THE 3RD TIME THAT MY 2014 CHEVY CRUZE HAS THIS ISSUE. MY ENGINE LIGHT STAYS ON WHILE THE STABILOCK SERVICE FLASHES ON THE DASHBOARD; CAR JERKS WHILE EITHER IDLE AND/OR STOPPED; A LOUD SQUEAKING NOISE FROM UNDER THE HOOD (ALL THESE ISSUES ALWAYS START AT THE SAME TIME!!). I HAVE TAKEN MY CAR TO CHEVY DEALERSHIPS AND THEY HAVE (SUPPOSEDLY) REPLACED THE SAME PART - SHAM COVER (ACCORDING TO MY INVOICES). I TOTALLY DON'T GET WHY THIS IS A NOT A RECALL ISSUE. IT IS VERY FRUSTRATING TO TAKE MY CAR IN FOR THE SAME ISSUE, AND OF COURSE, NOW THAT THE WARRANTY HAS EXPIRED, I'M SURE IT WILL BE EVEN MORE COSTLY.... WHICH I REALLY THINK IT WILL BE THE SAME THING! (OF COURSE, I'M NOT A MECHANIC, BUT IF I'M TAKING MY CAR IN FOR THE SAME REASON AND THEY DIAGNOSE IT AND REPAIR THAT SAME PART; I'M BEGINNING TO WONDER.... WHY EVEN CHARGE ME FOR A DIAGNOSTIC TEST WHEN YOUR CHANCES ARE IT'S THE SAME ISSUE!!) IS THIS A PART THAT ONLY LAST A MAXIMUM OF SO MANY MILES? I PURCHASED THE CAR IN 3/2015; AND THE 1ST TIME I RECEIVED SERVICE FOR THIS ISSUE WAS 6/29/2015, AND THEN AGAIN 2/24/2017. I'M SO CONFUSED!!! :( COME ON GM ~ HELP US OUT PLEASE!!
Sep 26, 2018
LOOSES POWER WHEN SITTING AT LIGHT, DOESN'T QUITE SHUT OFF, CONSTANT BELT SQUEALING, ENGINE LIGHT COMING ON, TAKEN BACK TO DEALERSHIP ON 3/21/15 BECAUSE THE ENGINE LIGHT CAME BACK ON, BELT STILL SQUEALING, ENGINE STILL HESITATING AND LOSING POWER. DEALERSHIP REPLACED KNOCK SENSOR AND DRIVE BELT TENSIONER. TAKEN BACK ON APRIL 3, SQUEALING STILL, MAKING A LOUD SOUND WHEN YOU TURN THE CAR OFF, STILL HAVING HESITATION PROBLEMS. DEALERSHIP REPLACED WATER PUMP AND HARMONIC BALANCER. TAKEN BACK AGAIN, STILL HESITATING, DYING DOWN IN POWER STILL, MAKING SOUND WHEN YOU SHUT THE ENGINE OFF STILL. TAKEN BACK AGAIN, REPLACED SEAL IN ENGINE THAT WAS BEING SUCKED INTO INTAKE. STILL HAVING PROBLEMS WITH HESITATION, POWER DYING DOWN AND NO PICK UP OR ACCELERATION.
Jun 18, 2015
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
4 complaints
WHILE ATTEMPTING TO START MY VEHICLE IT WILL NOT TURN OVER. THEN THE CHECK ENGINE LIGHT FLASHES ON AND OFF. THE DISPLAY THEN READS SERVICE THEFT DETERRENT SYSTEM. SERVICE TIRE MONITORING AND WILL THEN COMPLETELY LOCK UP. THIS HAS HAPPENED TO ME ROUGHLY 4 TIMES IN THE LAST FEW MONTHS. THE ONLY WAY TO GET THE CAR TO START IS WITH A JUMP. THE BATTERY, STARTER AND ALTERNATOR ARE ALL GOOD AND ARE NOT CAUSING THE ISSUE.
Sep 19, 2019
I HAD THE CAR FOR ALMOST 4 YEARS AND SOME WARRANTY HAS EXPIRED. NOW I'M EXPERIENCING LOTS OF PROBLEMS. FIRST IT WAS COOLANT LEAK, RADIATOR, WATER PUMP, THERMOSTAT AND NOW THE HEAD GASKET ARE OUT CALLED DEALERSHIP & GM AND THEY SAY THE CAN'T DO NOTHING ABOUT IT. CURRENTLY STILL PAYING FOR A FOR THE CAR AND HAVE NOT RECEIVED NO HELP FOR EITHER PARTIES MENTION ABOVE. I WILL LIKE TO KNOW IF THIS CAR IS IN THE LEMON LAW OR IF SOMEONE CAN HELP ME. THANK YOU
Mar 25, 2019
RADIO OR TOUCH PANEL RESTARTED THEN VEHICLE BEGAN SHAKING AND MAKING VIBRATION NOISES ENIGINE NOISES ERROR LIGHT BEGAN FLASHING AND STABILITY TRACK WAS ON THE DRIVER INFORMATION CENTER ABOUT A MILE FURTHER DOWN THE ROAD EVERYTHING CLEARED UP TO INCLUDE THE FLASHING ENGINE LIGHT. NOW IT IS ON AGAIN AND DOESNT CLEAR UP CANNOT DRIVE IT. RECENTLY HAVE REPLACED AT MY EXPENSE THE PCV COVER AND PCV TWICE, THE ENTIRE AC DELCO INTAKE DUE TO MASSIVE OIL CONSUMPOTION THE CRANK SEAL DUE TO SQUEALING THE COIL PACK AND PLUGS DUE TO A CRACKED INSULATOR AND ELECTROLISIS ON THE CONTACTS. I NOW HAVE 114,000 MILES ON IT AND READ THERE IS A RECALL ON THE BATTERY GROUNDING SYSTEM THAT CAUSES THIS CURRENT SYSTEM AND COVERS UP TO 120,000 MILES? I SEARCHED AND IT HAS 0 RECALLS ON THIS VEHICLE.
Jan 05, 2018
SERVICE ENGINE LIGHT FLASHED WITH MESSAGES TO SERVICE BOTH STABILITRAK AND TRACTION CONTROL. LATER THAT SAME DAY NOTICED JERKING OF ENGINE SO STRONG IT SHOOK THE CAR WHILE IDLING AND CONSTANT LOUD SQUEELING NOISE. ALSO NOTICED THE VEHICLE LAGS ON ACCELERATION/TAKE OFF AFTER IDLING. THIS HAPPENED AT APPROX 29,500 MILES.
Aug 15, 2016
AIR BAGS,UNKNOWN OR OTHER
3 complaints
Recall on my car has no remedy and has had a safety recall for 7 months. I have tried to contact both chevy and GM for a solution as I do not feel safe driving my car and they both told me I just have to wait. So now I am unable to drive my car out of fear for the safety of myself and others, and they will provide no solution other than to just wait and allow my car to be unused for an undetermined amount of time.
Mar 13, 2024
Cooling issues, replaced the thermostat, water pump, reservoir, still having issues. Was in an accident in 2015 and the airbags didn't go off.
Mar 12, 2023
MY VEHICLE WAS TOTALED IN AN ACCIDENT IN WHICH THE DRIVERS AIRBAG DID NOT DEPLOY. DUE TO THE FACT THAT MY SON (THE DRIVER) WHO RECENTLY RETURNED FROM THE MILITARY WAS NOT IN MY INSURANCE POLICY THEY REFUSE COVERAGE. 2 WEEKS AFTER THE INCIDENT I RECEIVED A LETTER FROM CHEVROLET INFORMING ME ABOUT A RECALL ON MY VEHICLE PERTAINING TO THE REASON OF THE ACCIDENT.I FILED A CLAIM WITH CHEVROLET , FILED A CLAIM WITH GM MOTORS. TILL THIS DAY I HAVE CALLED AND LEFT MESSAGES AND THEY WON'T RESPOND TO MY CALLS.
Oct 14, 2016
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
3 complaints
https://www.vehiclehistory.com/articles/2014-chevrolet-cruze-problems-range-from-overheating-engines-and-power-loss-to-infotainment-system-glitches-and-malfunctioning-turn-signals
Feb 09, 2023
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Oct 12, 2020
WHEN DRIVING IN A STRAIGHT LINE AT HIGHWAY SPEED, THE VEHICLE WILL NOT MAKE SMALL STEERING CORRECTIONS. WHEN A SLIGHT CORRECTION IS ATTEMPTED, A "NOTCH" OR "HITCH" IS FELT IN THE STEERING WITH INCREASED RESISTANCE IN THE WHEEL, UPON OVERCOMING THE "NOTCH" IN THE STEERING, THE VEHICLE OVERCORRECTS AND MUST BE BROUGHT BACK. WHILE THE BEHAVIOR OCCURS IN A VARIETY OF TEMPERATURES AND CLIMATE CONDITIONS, IT SEEMS ONLY TO OCCUR ONCE THE VEHICLE HAS REACHED OPERATING TEMPERATURE AND REMAINED THERE FOR 30-60 MINUTES OR MORE. THE BEHAVIOR ALSO DOES NOT OCCUR IN LOW-SPEED DRIVING OR ROUTES, SUCH AS CURVES, THAT REQUIRE CONSTANT STEERING INPUT, BUT ONLY WHEN SMALL CORRECTIONS ARE NEEDED DURING STRAIGHT-LINE HIGHWAY DRIVING. WHILE THE ISSUE POSES ONLY A MINOR RISK ON DRY, OPEN ROAD, IT COULD CAUSE SERIOUS DAMAGE OR INJURY IN TIGHT TRAFFIC OR POOR ROAD CONDITIONS SUCH AS SNOW OR ICE. *TR
Jan 22, 2014
STEERING,ELECTRICAL SYSTEM,ENGINE
3 complaints
I financed my car through drivetime in june 2019 and from the time i got the car i have been having electrical issues. My car has also been in a really bad accident prior to me purchasing it and when i tried to return it. They just kept telling me to go to pep boys because I had a 60 day warranty to fix any issues. I should not have had to take my car to any mechanic if I got it from a dealership. I now have really mad transmissin issues and I havent even had the car for 3 years. I believe this company sold me a lemon and i dont know how to prove it. I dont have the money to fix all the issues.
Nov 17, 2022
THIS HAS OCCUR MORE THAN A HANDFUL OF TIMES. THIS IS THE MOST RECENT ONE, I STOPPED AT THE GAS STATION TURNED OFF MY CAR AND WHEN I WENT TO START IT NOTHING WAS WORKING NO LIGHTS, NO POWER ANYWHERE. I WIGGLED THE BATTERY CABLE AND IT CAME BACK ON BUT, I HAD TO TURN THE KEY ON AND OFF MULTIPLE TIMES FOR IT TO FINALLY START. AS I'M LEAVING THE GAS STATION I TURN TO THE LEFT AND I HAVE NO POWER STEERING NONE WHATSOEVER. THEN IT CAME BACK SECONDS LATER I WAS DRIVING STRAIGHT AND THE WHEEL JERKED ON ITS ON AND IT SAID SERVICE POWER STEERING AND ONCE AGAIN I HAD NO POWER STEERING. IT WENT OFF MOMENTS LATER. WHEN I GOT TO MY DESTINATION IT LOST ALL POWER AGAIN.
Mar 10, 2021
WATER PUMP HAD TO BE REPLACED DUE TO LEAK, COMPUTER REPROGRAMED TO FIX STEERING WHEEL CATCH, BATTERY TERMINAL CABLE REPLACED FOR UNKNOWN REASON. ALL THIS ON A BRAND NEW 2014 CRUZE. WTF? NOT TO MENTION INITIAL DRIVE SHAFT REPAIRS. THOUGHT THIS WAS AN AMERICAN MADE CAR WITH QUALITY AMERICAN PARTS, WORST FIRST NEW CAR BUYER EXPERIENCE EVER. MAKE IT RIGHT GM. *TR
Dec 27, 2014
VEHICLE SPEED CONTROL,ENGINE
3 complaints
The car keeps overheating and it has been to the mechanic multiple times and the problem exist. If I get on the highway my transmission hot engine idle light comes on. I have had a transmission replaced and a lot of other things repaired and the issue continues
Nov 16, 2022
The car overheats due to the water pump and coolant leaks .
Jul 23, 2022
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE STOPPED AT A RED LIGHT, THE VEHICLE STALLED AND "STABILIZER", "TRACTION CONTROL", AND A WRENCH ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAD TO BE PUSHED TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE FAILURE OCCURRED ONE OTHER TIME. THE VEHICLE WAS TOWED TO KELLEY CHEVROLET (5220 VALUE AVE, FORT WAYNE, IN 46805) TO BE DIAGNOSED, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,600.
Jul 16, 2019
STEERING,POWER TRAIN,ENGINE
3 complaints
My car often loses power unexpectedly in the middle of a turn in an intersection and once while exiting a busy road. Twice it has died upon arrival at destinations and yet the battery has indicated when tested as fully charged. The key indicator is the radio system turns off for a second or two and then automatically restarts and the car with it. When this occurs the car is unable to be driven as the wheel will not turn. I have informed the local Chevy dealership near me and test was done with no error codes reported. What I have had to do is remove the battery cable and replace it and it seems to make the car work for a little longer until it starts the process again with the radio. I had work done to repair the window motor and that is when I first notified Chevy (I will have to locate the date). I have given permission for my friend to drive the car and he has seen this occur with the radio but did not notice if the car shut down.
Nov 12, 2022
COMMON ISSUE WHERE AN UNDERBOOST EVEN HAPPENS DUE TO CRACK IN TURBO OR FAILED WASTEGATE, WHEN ON HIGHWAY CAN CAUSE AN ACCIDENT WHEN SUDDENLY UNABLE TO MAINTAIN HIGHWAY SPEEDS, ALSO NEGATIBE BATTERY CABLE HAS COMMON ISSUE WHICH REDUCES VOLTAGE PASS THROUGH CAUSING TRACTION CONTROL AND STABIL-TRACK ISSUES WHICH CAN CAUSE LOSS OF CONTROL OF VEHICLE IN HAZARDOUS CONDITIONS.
Sep 03, 2020
MY VEHICLE FOR THE LAST YEAR HAS BEEN HAVING SOME ENGINE ISSUES WHERE IT WILL LOCK UP ON ME I CAN'T GET MY KEY OUT OF THE IGNITION AND ALL THE LIGHTS WILL START GOING OFF SAYING IT NEEDS SERVICE AND THEN IT WILL STOP AND GO BACK TO THE REGULAR ODOMETER. I'VE KEPT UP WITH MY OIL CHANGES I'VE KEPT UP WITH ANY SERVICE THAT NEEDS TO BE DONE ON MY VEHICLE BUT TODAY MY ENGINE COMPLETELY SHUT DOWN WHEN I STARTED TO RUN MY AIR CONDITIONING. USUALLY I CAN GET UNDER THE HOOD AND WIGGLE SOME WIRES AND THEN THINGS WILL GO BACK TO THE WAY THAT IT WAS BUT LATELY MY CAR HAS BEEN SHUTTING OFF ON ME WHILE I'M DRIVING AND I HAD A SERVICE APPOINTMENT FOR NEXT WEEK TO GO AND SEE A PROFESSIONAL TO GET UNDER THE HOOD TO SEE WHAT WAS GOING ON I FIGURED IT WAS PROBABLY JUST ANOTHER OIL CHANGE IT IS ABOUT THAT TIME, BUT I WAS ON MY WAY TO A FRIEND'S WEDDING AND I HAD TO STOP AND WHEN I STOP MY CAR DID NOT CUT BACK ON I POP THE HOOD AND WIGGLED SOME WIRES LIKE I USUALLY DO BUT THERE WAS NO ACTIVITY WHATSOEVER UNDERNEATH THE HOOD. I STARTED THINKING TO MYSELF MAYBE I SHOULD PUT SOME OIL IN IT BUT I DON'T WANT TO RUIN MY ENGINE AND I STARTED THINKING MAYBE I NEED SOME ANTIFREEZE BUT AGAIN AND I'M NOT A MECHANIC SO I DON'T WANT TO ASSUME AND THEN DO SOMETHING TO MAKE THINGS A LOT WORSE BUT TODAY MY ENGINE COMPLETELY SHUT DOWN ON ME AND I HAD TO WAIT IN THE HEAT FOR OVER AN HOUR TO GET A JUMP.
May 18, 2019
UNKNOWN OR OTHER,VISIBILITY/WIPER
3 complaints
The heater blend door actuator and or lever gear for the blend door actuator that controls the windshield defrost failed and this raises a major safety concern as it strictly limits your visibility. This is becoming a known issue on the Cruze as i have seen and heard of the problem repeatedly online in the cruze forums. This needs to be seriously addressed to general motors and be taken care of. Plus the cost to fix it is over $1,300.00 as the entire dash needs to come out. Please address this safety concern.
Jan 23, 2022
WINDSHIELD LINKAGE FAILS WHILE IN USE( DRIVING IN RAINSTORM) LEAVING DRIVER WITH NO WIPERS ON DRIVERS SIDE
May 12, 2021
WHEN DRIVING MY CAR NEVER ENDS UP HEATING UP, THIS MAKES ME CHOOSE BETWEEN BEING ABLE TO SEE OR BEING ABLE TO BE WARM. THIS IS A MAJOR PROBLEM LIVING IN WISCONSIN AND I AM NOT ABLE TO HEAT MY CAR UP IN THE WINTER. THE ONLY WAY THAT A LITTLE HEAT WILL COME OUT IS IF I'VE ALREADY DROVE 5+ MILES AND I KEEP MY CAR ABOVE 3500 RPMS. THIS IS NOT ACCEPTABLE AND MAKES IT A MAJOR SAFETY HAZARD TO DRIVE IN THE WINTER. IT WILL DO THIS WHEN STATIONARY, IN MOTION AND WHENEVER. THIS CAR DOES NOT HEAT UP.
Dec 01, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
3 complaints
WHILE IN DRIVE, RADIO, DASH LIGHTS AND TURN SIGNALS RANDOMLY SHUT OFF. NOT SURE IF TURN SIGNALS ARE WORKING EVEN THOUGH NO SOUND - PRAYING OTHER DRIVERS CAN SEE WHEN I'M TURNING?? SOMETIMES I'M JUST SITTING AT A RED LIGHT AND EVERYTHING GOES QUIET. THE LENGTH OF TIME VARIES, SO IT CAN BE STARTLING WHEN EVERYTHING SUDDENLY COMES BACK ON. THIS HAS HAPPENED MANY TIMES OVER THE PAST FEW MONTHS. OVERALL, MAY SOUND INSIGNIFICANT, BUT THE (WORKING??) TURN SIGNALS IS A SAFETY ISSUE!!
Apr 16, 2021
I'VE NOTICED MY RADIO AND LIGHTS ON SCREEN GOES OUT WHILE I'M DRIVING SOMETIMES AND I THINK THAT'S AN ELECTRICAL PROBLEM AND COULD PROBABLY START FIRE.
Mar 18, 2019
ELECTRICAL. HEAD LIGHTS GO OFF FOR NO REASON STAY OFF FOR ABOUT 5 MIN COME BACK ON CAR DOESN'T SHUT OFF OR GO DEAD
Jun 12, 2017
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
3 complaints
WARNING LIGHT COMES ON SAY STEERING AND TRACTION LIGHT AND SAID SERVICE STEERING AND MY ENGINE COME ON CODE WAS O2 AND 01 I HAD ALOT PROBLEMS WITH SENSOR THE CAR WAS IN REPAIR SHOP 11 TIME THE FIRST 3 YEAR I MAKE COMPLAINTS TRY TO GET NEW CAR FROM GM THEY SAID NO
Apr 29, 2020
WHEN DRIVING THE CAR FLICKERS THE RADIO IN AND OUT AND THEN THE RADIO GOS COMPLETELY OUT AND SERVICE STABILITY TRACKER AND SERVICE SERVICE TRACTION CONTROL POPS UP OR THE STEERING WHEEL LOCKS AND SERVICE POWER STEERING POPS UP AND THE CAR SHUT OFF RIGHT THEN AND THERE.
Feb 12, 2020
I PURCHASED MY CAR IN APRIL 2016 WITH APPROX 22,000. ON THE SECOND DAY THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE HOOD WHICH IT SOUNDED VERY CLOSE TOWARDS THE ENGINE, EXHAUST PART OF THE CAR. I TOOK IT IN TO THE DEALERSHIP AND THEY DIDN'T STATE WHAT THE ISSUE WAS THEY JUST TOLD ME THEY HAD FIXED IT. THE NOISE WENT AWAY. 3 MONTHS LATER I STARTED HAVING ISSUES WITH MY STEERING WHEEL LOCKING. I WAS AT A BIG INTERSECTION WHEN I WAS TURNING LEFT MY STEERING WHEEL LOCKED ON ME AND MY ENTIRE LIGHTS INCLUDING THE DASHBOARD WENT OUT. I COULDN'T MOVE MY CAR IN THE MIDDLE OF THE INTERSECTION AND LUCKILY THERE WASN'T CARS COMING TOWARDS ME. IT TOOK ABOUT 10-20 SECONDS TO COME BACK ON. WHEN IT DID COME BACK ON THERE WAS A LOT OF LIGHTS POPPING UP AND THEN THERE WAS A "STABILI TRAK" LIGHT ON. I PULLED OVER TO THE SIDE BECAUSE I KNEW I COULDN'T DRIVE IT ANYMORE. I CALLED MY DEALERSHIP AND I TOOK IT IN THAT SAME DAY. THEY TOLD ME IT WAS A WIRE THAT WAS LOOSE AND THEY HAD FIXED IT. WELL THEY DID NOT, 3 WEEKS LATER THE SAME THING HAPPENED TO ME AND THEY DIDN'T KNOW WHAT WAS GOING ON THEN. I TOOK IT IN AGAIN AND THE PROBLEM WENT AWAY FOR ABOUT 2 MONTHS AND NOW I AM BACK TO THE SAME THING EXCEPT SOMETHING NEW. NOT ONLY DOES MY LIGHT COME UP AND MY STEERING WHEEL STILL LOCKS ON ME BUT MY CAR BEGAN SHAKING LAST NIGHT AND WHEN I WOULD DRIVE IT IT WOULD MAKE THE SAME LOUD NOISE FROM THE BEGINNING TOWARDS THE FRONT OF THE CAR TOWARDS THE ENGINE, AND IT WOULD HESITATE ON GOING WHEN I WOULD MAKE A STOP. LIKE IF IT WAS ABOUT TO FULLY TURN OFF SO MY CAR GOT TOWED TO A DEALERSHIP LAST NIGHT. THE ISSUES WERE NOT FIXED AND THEY ARE ONLY GETTING WORSE.THESE ISSUES SHOULD'VE BEEN TAKEN CARE THE FIRST TIME I HAD GONE TO THE DEALERSHIP. NOW IT'S THE 4TH TIME I HAVE GONE TO A DEALERSHIP AND NOTHING IS BEING RESOLVED AND I PRETTY SURE NOW THERE IS A BIG ISSUE WITH MY ENGINE WITH SO LITTLE MILES!
Feb 09, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
WHILE DRIVING MY CAR THE RADIO DASHBOARD WILL START FLASHING ON AND OFF ON ITS OWN THEN WHEN I PUT THE CAR IN PARK AND TURN IT OFF THE KEY IS STUCK IN THE IGNITION AND THE DASHBOARD IS COMPLETELY BLACK AND THE CAR WILL NOT TURN ON AT ALL. 3/28/2019 AROUND 11PM THE CAR RADIO DASH BOARD WAS FLASHING AND I TURN MY CAR OFF AND IT WILL NOT ALLOW ME TO TAKE THE KEY OUT AT ALL WELL SOME TIME THROUGH OUT THE NIGHT THE CAR TURNED BACK ON BECAUSE AT 6AM THE LIGHTS WHERE BACK ON IN MY CAR BY ITSELF. THE NEXT MORNING I DRIVE MY CAR TO SCHOOL AND IT DOES THE SAME THING WITH THE DASHBOARD AND FLASHING ON AND OFF AND IT SHUTS OFF AGAIN, THIS TIME I GET A JUMP START AND THE CAR IS BACK WORKING. THE CAR ALSO ACT AS IF IT WAS GOING TO SHUT OFF WHILE DRIVING IT. BUT IT HAS DONE THIS TO ME BACK ON NOVEMBER 8,2018. I FEAR FOR MY LIFE DRIVING THIS CAR BEACUSE YOU HAVE NO IDEA WHEN THE CAR WILL SHUT OFF WHILE ON THE ROAD. SOMEONE HAS TO DO SOMETHING ABOUT THIS ISSUE BECAUSE IF SOME ONE DIE IN A CAR ACCIDENT AND IT IS FOUND TO BE ELECTRICAL PROBLEMS THERE IS A BIG LAW SUIT COMING. I AM MAKING THIS COMPLAINT JUST FOR THAT. WE SPENDS LITERALLY THOUSANDS OF DOLLARS ON A CAR AND WHEN THE CAR HAS A DEFECT THE CONSUMERS ARE MESSED OVER BY THE DEALERSHIPS AND WHOM EVER MAKES THE CAR. THEN YOU HAVE TO HAVE SO MANY COMPLAINTS IN ORDER FOR A RECALL OR IS IT HOW MANY PEOPLE HAVE TO DIE IN ORDER FOR SOMEONE TO LOOK AND SEE THAT THIS CAR HAS ELECTRICAL ISSUES AND WILL SHUT OFF ON YOU AT ANT TIME.HELLO! IT NEVER FAILS THE CAR STARTS GIVING YOU ISSUE AFTER THE WARRANTY HAS EXPIRED ITS LIKE THEY HAVE IT PROGRAM.I AM COMPLAINING BECAUSE THEY ARE AVOIDING THE FACT THAT THIS CAR HAS MAJOR ELECTRICAL ISSUES AND HOW MANY COMPLAINTS OR LIVES WILL IT TAKE FOR A RECALL? MY CAR WAS STATIONARY, IN MOTION, ON THE HIGHWAY WHEN THIS ALL HAPPENED. REF#14V417000 THE DEALERSHIP REPLACE THE BLACK CABLE BUT MY CAR IS STILL
Mar 29, 2019
WHEN THE VEHICLE COMES TO A STOP THE HEADLIGHTS START TO GLITCH, THE RADIO GOES OFF AND A WARNING FOR THE STABILITRAK COMES ON AS WELL AS A POWER STEERING WARNING. ONCE THE CAR COMES TO A STOP INTERMITTENTLY IT WILL GO COMPLETELY DEAD AND THE NEGATIVE BATTERY CABLE IF TAPPED ON WILL CAUSE THE VEHICLE TO COME BACK ON WITH NO ISSUE. BATTERY HAS BEEN REPLACED AS NEW BUT ISSUE STILL OCCURS
Jan 05, 2019
MY DISPLAY AND RADIO BEGAN INTERMITTENTLY FLASHING OFF AND ON. THEN MY STABILITRAK SERVICE LIGHT BEGAN COMING ON. I HAVE LOSS OF POWER AND AM CONCERNED FOR MY SAFETY TRYING TO DRIVE UNDER THESE CONDITIONS. I AM CONTACTING THE MANUFACTURER WHO SHOULD WARRANTY THIS MANUFACTURING DEFECT. THERE ARE HUNDREDS OF COMPLAINTS ON THE CHEVY FORUM WEBSITE. WE DESERVE SOME SORT OF HELP WITH THIS AND NOT AT OUR EXPENSE. THE PROBLEM I DESCRIBED HAPPENED WHILE STATIONARY AND IN MOTION BUT THE LOSS OF POWER IS WHILE DRIVING. I'M CONCERNED ABOUT GETTING HIT WHILE DRIVING. PLEASE HELP. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
Mar 11, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
VEHICLE IS EXPERIENCING SEVERE ISSUES WITH THE POWER WHEN VEHICLE IS IN MOTION. ON SEVERAL OCCASIONS I HAVE BEEN DRIVING DOWN THE ROAD AND THE VEHICLE WILL ALL OF A SUDDEN, WITHOUT WARNING SHUT DOWN MULTIPLE ESSENTIAL COMPONENTS - INCLUDING POWER STEERING, HEADLIGHTS, RADIO WILL GO IN AND OUT, DISPLAY SCREEN WILL GO OFF, TURN SIGNALS, ETC. PRETTY MUCH ANYTHING THAT TAKES POWER WILL FAIL. HOWEVER THE VEHICLE WILL STILL REMAIN ON (AND NOT IN AUX MODE) AND ACCELERATION WILL NOT BE AFFECTED. AROUND THE TIME THAT THESE ISSUES BEGAN A WARNING LIGHT FOR STABILITRACK CAME ON THE DASH BOARD AND SEVERAL MORE WARNING LIGHTS HAVE COME ON SINCE. THIS HAS OCCURRED WHEN VEHICLE HAS BEEN ON CITY STREETS AND FREEWAY INCLUDING AS I HAVE BEEN NEGATING A TURN. THIS HAS CAUSED AN EXTREME SAFETY HAZARD AS I HAVE ALMOST LOST CONTROL OF VEHICLE AND RUN OFF THE ROAD OR HIT OTHER VEHICLES HEAD ON DURING THE FAILURE.
Dec 11, 2018
THE VEHICLE'S RADIO FLASHES ON AND OFF AND A 'SERVICE STABILITRAK' WARNING COMES ON THE ODOMETER SCREEN. I HAVE READ THIS CAUSES SERIOUS ISSUES WITH OTHERS THAT HAVE HAD THE SAME PROBLEM AND THERE IS NO KNOWN FIX.
Dec 21, 2017
ALL OF THE SUDDEN, ALL DASH LIGHTS BECOME ON AND OFF THEN SHOT OFF CAR COMPLETELY. THEN HAVE TROUBLE TO START CAR WITH NO POWER WHATSOEVER.
Apr 22, 2017
POWER TRAIN,VEHICLE SPEED CONTROL
3 complaints
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO INCREASE IN SPEED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.
Dec 07, 2015
I HEARD THAT THERE IS ANOTHER RECALL ON MY VEHICLE TRANSMISSION CABLE CAN DISCONNECT FROM THE SHIFT LEVER AND THE VEHICLE CAN ROLL AWAY. MY CAR PULLS EVERY TIME I SLOW DOWN OR START TO PUT SPEED ON CAR THAT'S WHERE IS STARTS PULLING AND WON'T GO. THE OTHER RECALL IS THE ENGINE BLOCK HEATER POWER CORD INSULATION. I HAVE HAD TWO RECALLS DONE ON THIS CAR ALREADY VERY DISAPPOINTED. DON'T KNOW IF MY CAR HAS RECALLS ON THE FIRST TWO RECALLS I HAVE MENTIONED. I THOUGHT CARS WERE NOT TO BE SOLD TO CUSTOMERS IF CAR HAD RECALLS. I GET NERVOUS AND FEEL VERY UNSAFE IN THIS CAR!! I HAVE NOT GOTTEN RECALLS LETTERS YET! PLEASE LET ME KNOW IF THESE RECALLS AFFECTS MY CAR. *TR
Jul 30, 2014
SAFETY ISSUE, SO SCARY I AM AFRAID OF DRIVING IT NOW: THE GAS PEDAL HAS A DELAY IN IT AND SCARED ME TO DEATH SEVERAL TIMES, TRYING TO COME OUT OF A STOP LIGHT ON A BUSY INTERSECTION AS THE CAR HAD A 2-3 SECOND DELAY IN RESPONDING TO THE GAS PEDAL, AND THEN WHOOSHED OUT ON TOP OF INCOMING TRAFFIC!!! ON THE HIGHWAY IT HAPPENED SEVERAL TIMES THAT CHANGING LANES BECOMES AN ISSUE AS THIS DELAY IN RESPONDING AND SUDDEN ACCELERATION ALMOST GOT ME INTO AN ACCIDENT LAST WEEK. I HAVE BOUGHT ALL THE WARRANTIES, EXTENDED WARRANTIES, AND TAKEN EXCELLENT CARE OF THE CAR. I HAVE HAD IT ONLY SINCE DECEMBER 10, 2013. WHEN I LEASED IT, I WAS TOLD IT HAD CRUISE CONTROL. IT HADN'T SO THEY HAD TO INSTALL IT FOR FREE. THE CAR DOES NOT COME WITH CRUISE CONTROL ?????!!!! WHEN I TOOK IT TO THE DEALERSHIP FOR MAINTENANCE AND REVIEW OF THE ISSUE, THE MECHANIC FOUND THE SAME BEHAVIOR AND DEEMED IT AS "NORMAL" [???!!!] I TRACED MY TOYOTA COROLLA 2010, AND IT HAD CRUISE CONTROL! I SPOKE WITH THE DEALERSHIP AND THEY TRIED TO SELL ME ANOTHER CAR FOR MORE MONEY DOWN AND HIGHER MONTHLY PAYMENTS, WHEN I REFUSED AND THREATENED WITH WRITING TO GM AND THE ATTORNEY GENERAL, THEY SAID THEY WOULD DO ANYTHING IN THEIR HANDS AND SPEAK WITH THE REGIONAL REP FROM GM. I AM WAITING FOR THEIR RESPONSE. SINCERELY, NOW THAT I KNOW THIS, I WANT MY MONEY BACK THEN I STARTED INVESTIGATING AND FOUND A LOT OF COMPLAINTS OF THE SAME NATURE. THE CRUZES SHOULD BE ALL RECALLED AND MONEYS REFUNDED. I AM AFRAID OF DRIVING THAT CAR AND I WANT A REFUND. I WOULD RATHER LEASE FROM ANOTHER COMPANY. IF I ONLY KNEW THE TOTAL LACK OF RESPECT FOR HUMAN LIFE THAT THE GM EXECUTIVES HAD I WOULD HAVE NEVER LEASED A CHEVY. I DID NOT KNOW UNTIL A WEEK AGO THAT GM WAS RECALLING THOUSANDS OR POORLY MADE CARS! *JS
Jul 29, 2014
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
2 complaints
A engine always seems to run hot smells like it's burning constantly leaks coolant even after repairing electrical problems reoccurring smells like weird chemicals inside of the car when you turn on smells like gasoline and coolant this occurs every day
Oct 29, 2025
OVER THE LAST 3 YEARS, I HAVE HAD THE SAME ISSUES OCCURRING. THE ENGINE OVERHEATS AND A MESSAGE THAT READS "A/C OFF HIGH ENGINE TEMP" APPEARS. THE HOSE WAS REPLACED, AND IT WAS OK FOR AWHILE, BUT THE PROBLEM HAS REOCCURRED TWICE MORE. THE ENGINE GASKET COVER HAD TO BE REPLACED AS WELL, AND LOOKS LIKE IT IS LEAKING AGAIN, AND OVER THE LAST 3 YEARS RANDOMLY, A MESSAGE WILL APPEAR THAT STATES TO SERVICE STABILTRAK. I'VE HAD A COIL PACK REPLACED AND THE MESSAGE WENT AWAY, BUT REAPPEARS EVERY NOW AND THEN, AND UPON START UP OF CAR MOST DAYS, RUNS VERY ROUGH AND I HAVE TO WAIT A MINUTE BEFORE PUTTING INTO GEAR. THE OVERHEATING AND ROUGH ENGINE PROBLEMS KEEP REOCURRING NO MATTER WHAT WORK I HAVE DONE TO IT. MOST RECENT ISSUES WITH THE AC OFF AGAIN, AS OF TODAY, 12/8/2020.
Dec 08, 2020
POWER TRAIN,FUEL/PROPULSION SYSTEM
2 complaints
My 2014 Chevy Cruze has been having some major safety issues as of late. The powertrain has been one of the major components in this system that has failed. The engine has overheated 3 times in the last 3 months causing many safety concerns to others on the road as well as myself due to having to randomly pull over on the side of the road on the busy highway. The car has jolted many times due to losing power and causing my neck to have a severe pinched nerve. These issues are related mainly to the fluid cooling/management systems and related hoses. It is available for inspection upon request. The problem has been confirmed by independent service center. The engine light repeatedly goes on and off causing many issues to the car daily.
Apr 14, 2025
EVERY SUMMER THE SAME PROBLEMS OCCUR. WHEN DRIVING UPWARDS ON AN INCLINE STREET THE CAR LOSES ALL POWER. PUMPING THE GAS GETS IT RESTARTED VERY SLOWLY. ALSO, IN HOT WEATHER, WHEN ATTEMPTING TO MERGE ONTO A HIGHWAY THE CAR WILL NOT ACCELERATE PROPERLY FOR A FEW SECONDS. THE DEALER'S TECH CLAIMS IT IS A DESIGN PROBLEM AND THERE IS NOTHING THE DEALER CAN DO TO FIX THE PROBLEM. *TR
Jun 24, 2020
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
2 complaints
ABS pump motor stuck X2 & is available for inspection. Brakes could potentially fail putting mine & other's safety at risk. Warning lamps were illuminated. This is the second time this has happened, pump motor was already replaced. There is a recall issued but not for my vehicle specifically. CAN BUS Communication issues.
Feb 03, 2025
MY CRUZE DIESEL AROUND 30K MILES, HAD AN ELECTRICAL ISSUE WHICH RESULTED IN THE DEALERSHIP REPLACING THE RADIO AND OTHER ELECTRICAL NODES. AROUND 40K MILES THE BATTERY AND ALTERNATOR WENT BAD. NONE OF WHICH WERE COVERED BY THE DEALERSHIP SO I HAD TO PAY FOR IT MYSELF. SINCE 45K MILES, THE CAR HAS RANDOMLY POPPED UP A MESSAGE SAYING THE ENGINE POWER IS REDUCED. I TRAVEL TO LARGE URBAN AREAS AND THIS HAS HAPPENED TO ME IN THE WORST OF SITUATIONS AND I AM LUCKY TO BE ALIVE DUE TO THIS ISSUE. THIS NOW COMES ON OFTEN AND IS NOT COVERED BY THE CHEVY DEALERSHIP I WENT TO. I JUST PURCHASED THIS CAR IN 2014. SERIOUSLY CONSIDERING THE LEMON LAW
Jul 06, 2016
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
2 complaints
My reverse camera stays on for a few minutes after putting it in drive which is distracting. I keep looking down at the screen to see how long it takes to go out and back to my radio screen. The trunk randomly opens even when I am driving and then it won't open at all. The Bluetooth randomly cuts out while I am driving and talking on the phone which causes me to become distracted while driving. There is an issue when I put gas in the car as well. I have bought 2 gas caps, the one on there now is OEM dealer cap. The cap is on with 3-4 clicks, no check engine light but when I stop at a light, the car feels like it going to stall. No lights come on when it does that.
May 03, 2023
I have a 2014 Chevrolet Cruze, and when I turn the ignition off it sounds like it's trying to start on it's own. It also has a faulty catalytic converter.
Mar 25, 2022
AIR BAGS,SEAT BELTS
2 complaints
I was involved in an accident at 70mph and the airbags did not deploy and the seat belts did not catch as a result I had to several injuries and luckily my 3 year old daughters car seat protected her
Dec 13, 2022
DAUGHTER WAS INVOLVED IN AN ACCIDENT ON HIGHWAY. VEHICLE IN FRONT OF HER USED NO TURN SIGNAL OR BRAKES. DAUGHTER RAN INTO THE BACK. DAMAGE TO CRUZE WAS MINIMAL BUT AIRBAG DID NOT DEFLATE. ONLY MESSAGE CENTER STATING THAT AIRBAG NEEDS TO BE SERVICES AS SOON AS POSSIBLE. AIRBAG WARNING. DRIVER SEAT BELT ALSO JAMMED AND WILL NOT UNHOOK AFTER ACCIDENT.
Oct 10, 2015
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
FAULTY PARTS HAVE CAUSED ISSUES WITH THE ENGINE, SUCH AS CONSTANT ENGINE TICKING, AND SQUEAKING WHEN SLOWING DOWN AND BELOW 1300RPM. BOTH OF THESE PROBLEMS I BELIEVE ARE CAUSING THE ENGINE TO HAVE POWER LOSS AND ULTIMATELY MAKE THIS VEHICLE LESS POWERFUL AND BECOME UNDEPENDABLE. BEYOND THOSE PROBLEMS I CONSISTENTLY GET WARNINGS ABOUT THE TRACTION CONTROL AND STABILITRAK. I AM DOING WHAT I CAN TO FIX THIS THING BUT BELIEVE IT SHOULD NOT HAVE LEFT THE FACTORY. *TR
Jun 30, 2020
WE HAVE PUT OVER 3,000 DOLLARS IN THIS CAR AND ONLY HAD IT A YEAR AND HALF. EVERY TIME WE FIX A PROBLEM SOMEONE ELSE IMMEDIATELY GOES WRONG. WE ARE CURRENTLY ON THE 3RD TURBO, REPLACED COILPACK FOR A MISFIRE, REPLACED PLUGS, PVC VALVE AND COVER, DIFFERENT HOES TO THE ENGINE, SENSORS. IT HAS 110,000 MILES ON IT. ITS MY DAILY DRIVE TO WORK AND ITS BEEN BROKE DOWN HALF THE TIME IVE OWNED IT.
Oct 28, 2019
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
2 complaints
THE SHIFTER WILL NOT SHIFT FROM 56TH AND A MANUAL ON THE AUTOMATIC
May 02, 2020
CAR WILL TURN OFF WHILE DRIVING. IVE OWNED THIS CAR FOR A LITTLE OVER A YEAR AND JUST STARTED DOING THIS 5 TIMES IN THE LAST 2 WEEKS. THIS HAS HAPPENED WHILE ON HIGHWAY IN TRAFFIC, TWICE IN TOWN IN TRAFFIC. THE CAR IS IN MOTION ON THE HIGWAY WHEN THIS HAPPENED, IT ALSO HAS HAPPENED TURNING ONTO HIGWAY WITH OTHER CARS BEHIND ME I ALMOST GOT REAR ENDED BY A CAR BEHIND ME CAUSE THE CAR LOST POWER! IT HAS ALSO TURN ITSELF OFF AND ON IN PARK. THIS NEEDS TO BE FIXED BEFORE THERE IS A MAJOR ACCIDENT THAT CAUSES BODLY HARM!!! THIS IS A SAFETY HAZARRD!!! I BOUGHT EXTENDED WARRANTY ON THIS CAR. I HAVE AN APPOINTMENT WITH THE DEALERSHIP JULY 31ST TO FIND THE ISSUE. I ALSO HAVE CONTACTED GM. I KNOW THAT THERE WAS A RECALL FOR IGNITION PROBLEMS CONCERNING THIS VEHILCE IN 2014, WHEN YOU PULL UP MY VIN THERE HAS BEEN NO RECALL. I AM VERY CONCERNED FOR MY SAFTY IN THIS CAR. I HAVE HAD A FRIEND THAT HAS A CODE READER LOOK AND IT SAID THERE IS AN ENGINE ISSUE???? I DO NOT WANT TO HAVE TO GET AN ATTORNEY INVOLVED BUT I WILL IF THIS BECOMES AN ISSUE. THIS IS VERY SCARY!!!!
Jul 30, 2018
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
NO WARNING TURBO FAILURE THAT CASES VEHICLE TO LOSE POWER SUDDENLY I WAS ON FREEWAY WHEN ENGINE LIGHT CAME ON AND A ENGINE POWER REDUCED WARNING CAME ON WENT TO AUTO ZONE AND THEY SAID IT WAS A P0299 HAVE SEEN A LOT OF INFO ON THE INTERNET NET SAYING THAT THE TURBO HAS GONE OUT THIS IS BAD WHEN YOUR AT FREEWAY SPEEDS
Dec 28, 2019
ACCELERATION NOTABLY SLUGGISH, TAKEN TO DEALERSHIP FOR CONCERN 3 YEARS AGO WITH COMPLAINTS AND WAS TOLD THERE WERE NO ISSUES. TOOK CAR BACK TO DEALERSHIP THIS YEAR DUE TO CHECK ENGINE CODE. TURBO ENGINE DEFECTIVE, GOING TO COST $2200 TO REPAIR. UNDER $60,000 MILE POWER TRAIN BUT JUST HIT THE 5 YEAR WARRANTY 2 DAYS PRIOR TO CALLING DEALERSHIP AND GM. DEALERSHIP UNWILLING TO OFFER FINANCIAL ASSISTANCE DUE TO MISSING PROBLEM DURING ORIGINAL COMPLAINTS 3 YEARS AGO. TOOK CAR TO ANOTHER DEALERSHIP, WHICH FOUND ADDITIONAL $2000 IN REPAIRS THAT WOULD NEED TO TAKE PLACE IN ORDER FOR TURBO REPAIR TO BE EFFECTIVE. CAR IS NOT SAFE TO DRIVE, WITH LIKELIHOOD IT WOULD BREAK DOWN IN 10 MIN TO MULTIPLE LEAKS AND BROKEN PARTS ORIGINAL DEALERSHIP MISSED AND FAILED TO DISCUSS. CAR NOW COSTS $3400 TO REPAIR , GM ONLY WILLING TO HELP WITH $600. CAR TOO EXPENSIVE TO REPAIR AND TOO DANGEROUS TO DRIVE.
Sep 06, 2019
STRUCTURE
2 complaints
2014 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO DEFECTIVE TRUNK. CONSUMER STATES THAT THE TRUNK OPENS ON ITS OWN. *LD *JS *JS *JS
Sep 13, 2019
SEAL IN SPARE TIRE COMPARTMENT OF TRUNK NOT WELDED PROPERLY DURING MANUFACTURING CAUSING WATER LEAKAGE. THIS WAS DISCOVERED BY CHEVROLET SERVICE CENTER WHILE REPAIRING A DIFFERENT ISSUE.
Mar 22, 2017
STEERING,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND THE STABILITRAC AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON, WHICH FAILED TO RESET THE STEERING AND CAUSED THE CONTACT TO LEAVE THE VEHICLE PARKED IN A PARKING LOT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 85,393.
Jun 17, 2019
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING IN TRAFFIC, THE VEHICLE SHUT OFF AND THE STEERING SEIZED. THE CONTACT STATED THAT THE VEHICLE CAME TO A COMPLETE STOP ON ITS OWN. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.
Oct 26, 2018
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
2 complaints
ALL DIGITAL ELECTRONIC MESSAGES WILL SPIN IF YOU TURN KEY WHERE YOU WOULD READ SPEED. MANUAL GAUGES ARE NOT WORKING. CHECK ENGINE, AIR BAG, STABILITY CONTROL SYSTEM LIGHTS ALL ON. CAR STARTED FOR LESS THAN 5 SECONDS AND THE SMELL OF EXTREME ELECTRICAL SO BAD.. TURN OFF IMMEDIATELY. LIFT HOOD AND EVERYTHING TOO HOT TOO TOUCH. CAN'T GET HELP FROM ANYONE! THEY SAY NO RECALLS. THE CAR IS A RECALL WHERE. I PURCHASED IT AT, GALLAS CHEVROLET, ALBUQUERQUE NM TOLD ME BEFORE THIS DI NOT DRIVE COULD BE FATAL. BUT WILL NOT PAY FOR A TOW OR DIAGNOSTIC TEST. GM FINANCIAL, MY FINANCIAL COMPANY SAID IT SHOULD BE EASY THEY TAKE THE CAR BACK SEND IT IN. THEY WILL CREDIT OUR NOTE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Jun 17, 2019
DRIVING DOWN A ROAD ON THE FRIDAY MORNING. WHEN A DEER POPPED UP IN FRONT OF ME. I HIT THE DEER ON CRUISE CONTROL GOING 70 MPH; BUT WAS HARD BRAKING TO AVOID THE DEER. THE VEHICLE CLIPPED THE DEER ON THE FRONT LEFT SIDE OF THE CAR BY THE HOOD. THE AIRBAGS DID NOT DEPLOY, MEANING IT WASN'T EVEN A BIG IMPACT. SO I PULLED OVER TO CALL AUTHORITIES WHEN THE CAR BEGAN TO SMOKE. SHORTLY AFTER, ESTIMATED TWO MINUTES, THE VEHICLE CAUGHT FIRE. THE FIRE BEGIN ON THE FRONT LEFT SIDE OF WHERE THE BATTERY WAS LOCATED. IT COMPLETELY BURNED DOWN THE CAR. NOT SURE HOW HITTING A DEER, WOULD NOT SET OFF THE AIR BAGS AND ALSO START A FIRE. LUCKILY I WAS ABLE TO MAKE IT OUT WITH NO INJURIES.
Jul 22, 2015
STEERING,UNKNOWN OR OTHER
2 complaints
I HAVE A 2014 CHEVY CRUZE LS, 115,000 MILES AND PROPERLY MAINTENANCED. AFTER HITTING 100,000 MILES THE VEHICLE SEEMS TO BE COMPLETELY FALLING APART. RECENTLY HAD TO REPLACE THE OIL COOLING SYSTEM DUE TO IT BEING CRACKED. AFTER THAT WAS FIXED MY CHECK ENGINE LIGHT CAME ON. COME TO FIND OUT THE ENTIRE INTAKE MANIFOLD NOW NEEDS TO BE REPLACED. AFTER THAT ISSUE IS RESOLVED, MY STEERING WHEEL IS NOW STICKING DEAD CENTER WITH A LACK OF MOVEMENT WITH TURNING.
Jan 10, 2019
TIRES WERE ALWAYS NEEDING AIR AND KEPT ME FROM DRIVING LIKE I SHOULD BE.
Dec 03, 2016
STEERING,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
TL-CONTACT OWNS A 2014 CHEVY CRUZE . CONTACT WAS DRIVING ON MAIN ROAD AND STEERING LOCKED UP WHILE ATTEMPTING TO MAINTAIN SPEED AND STAY IN LANE. CONTACT SPOKE WITH CHEVY DEALERSHIP IN NORTH CHARLESTON SOUTH CAROLINA (JOSH). CHEVY STATED THAT THERE ARE NO RECALLS ON VEHICLE. VEHICLES ARE BEING FIXED AS THEY EXPERIENCE THE STEERING PROBLEMS. STEERING WHEEL OVER CORRECTS ITSELF AFTER LOCKING INTO STRAIGHT POSITION.CONTACT STATED SHE SPOKE WITH CHEVY HQ OFFICE - HQ OFFICE SAID TO CALL NHTSA. 0 RECALLS ASSOCIATED WITH THIS VIN.
Jan 24, 2018
WHILE DRIVING IT SHUT OFF & ON CAUSING POWER STEERING TO GO OUT AND THE LIGHTS TO GO OFF. ALSO THE KEY COULDN'T COME OUT EVEN WITH FORCE. *TR
Dec 19, 2016
VISIBILITY
2 complaints
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SUN ROOF SHATTERED WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY. THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Jan 09, 2017
THE FRONT WINDSHIELD FOGS UP OR GETS A FILM ON IT MAKING IT A SAFETY HAZARD BECAUSE AT NIGHT WHEN LIGHTS ARE COMING TOWARDS YOU IT IS IMPOSSIBLE TO SEE OUT THE WINDSHIELD. THE SIDE WINDOWS IN EXTREME COLD ALSO FREEZE ON THE INSIDE AND DO NOT THAW UNTIL AFTER THE CAR HAS SAT. IT IS HARD TO SAY IF THIS IS A FILM OR FOGGED BECAUSE IT HAPPENS WHEN THE DEFROSTERS ARE ON. I CLEAN THE WINDOWS BUT IT KEEPS HAPPENING. *TR
Jan 19, 2015
POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
2 complaints
MY CAR LOSES ACCELERATION WHEN DRIVING. IT ALMOST STOPS IN THE MIDDLE OF THE STREET. I AM TRYING TO GO BUT WHEN I PUT MY FOOT ON THE GAS IT DOESN'T GO. I HEAR SOMETHING UNDERNEATH WHEN I TRY TO PUT MY PUT ON THE GAS.
Aug 05, 2016
I CURRENTLY OWN A 2014 CHEVROLET CRUZE LS THAT I HAVE OWNED FOR A YEAR WITH 59,000 MILES. IN THIS VEHICLE I HAVE BEEN EXPERIENCING POWER LOSS WHILE ACCELERATING ON INTERSTATE, TRANSMISSION DISENGAGES AND REENGAGES AND JERKS VERY HARD WHILE TRYING TO ACCELERATE. IT WILL NOT ACCELERATE MORE THAN 45 MPH ON INTERSTATE. IT WILL THEN OPERATE NORMALLY AFTER ABOUT 5-10 MILES AFTER TRANSMISSION DISENGAGES AND REENGAGES. ALSO HAS NO POWER OR ACCELERATION WHILE A/C IS ON.
Mar 06, 2016
POWER TRAIN,SERVICE BRAKES,ENGINE
2 complaints
ON APRIL 21 2015, RIGHT REAR BRAKE WAS SQUEALING TOOK TO DEALERSHIP AND THEY CLEANED AND ADJUSTED REAR BRAKES. CAR HAD 21804 MILES AT THE TIME. ON MAY 10, 2016 TOOK CAR BACK TO THE DEALERSHIP HAD 559990 MILES THE CAR STARTED TO OVER HEAT. THE WATER PUMP WAS LEAKING AND THEY REPLACED THE PUMP. BACK TO THE DEALERSHIP ON MAY 31, 2016 57300 MILES CHECK ENGINE LIGHT WAS ON AND CAR HAD A MISS. IT HAD A LEADING VALVE COVER AND INTAKE MANIFOLD.
Jun 01, 2016
AT THE END OF DECEMBER 2013 I PURCHASED A 2014 CHEVY CRUZE TURBO DIESEL. SHORTLY AFTER BUYING THIS VEHICLE I DISCOVERED THERE AS A PROBLEM WITH THE EXCESSIVE TORQUE AND THE BRAKING SYSTEM AND HAIR TRIGGER BRAKE RELEASE. WHEN RELEASING THE BRAKE THIS CAR WOULD LEAP FORWARD IN AN UNSAFE MANNER. THIS WOULD HAPPEN WHEN RELEASING THE BRAKE SLIGHTLY. RELEASING THE BRAKE A QUARTER OF AN INCH OR LESS WAS SUFFICIENT. I AM NOT TALKING ABOUT MY FOOT SLIPPING OFF THE BRAKE PEDAL. THE HIGH RPM'S AND TORQUE IS NOT A GOOD MATCH WITH THIS PARTICULAR AUTOMATIC TRANSMISSION. I AM SURE A STANDARD TRANSMISSION WOULD BE A BETTER MATCH. AFTER MY CAR JUMPED OUT INTO A MAJOR STREET AND ALMOST CAUSED AN ACCIDENT I TOOK MY VEHICLE TO MY LOCAL DEALERSHIP. THE DEALERSHIP EXAMINED MY CAR AND CAME UP WITH THE BELLOWING RESULTS: BRAKES FEEL NORMAL FOR VEHICLE. 4 WHEEL DISC AND HAS ELECTRIC VACUUM PUMP. NO REPAIRS REQUIRED AT THIS TIME. IDLE NORMAL FOR PRESENT TIME, ECM WILL RISE IDLE AT CERTAIN TIME LIKE COLD START COMPENSATE FOR BATTERY DRAW OF GLOW PLUGS?. BY THE WAY THE ABOVE INCIDENT OCCURRED WHEN THE CAR WAS NORMAL OPERATING TEMPERATURE. AS A RESULT I IMMEDIATELY TRADED THIS VEHICLE (1500 MILES WERE ON THE ODOMETER) FOR A DIFFERENT BRAND. IT WOULD BE NICE IF YOUR ENGINEERS COULD LOOK INTO THIS MATTER TO AVOID FUTURE INCIDENTS WITH OTHER CHEVY CRUZ OWNERS. I AM VERY CONCERNED OVER THE SAFETY OF THIS VEHICLE. THANKS *TR
May 29, 2014
WHEELS
2 complaints
MY TIRES KEPT SPLITTING AS IF MY TIRES WERE BEING CUT. KEPT HAVING PROBLEMS WITH TIRES HAVING CUTS/SPLITS. I KEPT GETTING TIRES BALANCED THINKING TIRES WERE OFF BALANCED OR NEEDED ROTATING BUT PROBLEM CONTINUED. TIRES WOULD GO DOWN AFTER BEING DRIVEN AND THEN PARKED. HAPPENED MORE THAN ONCE. I HAD TO CHANGE ORIGINAL TIRES TO STOP THE PROBLEM.
Apr 27, 2016
I WAS DRIVING DOWN THE FREEWAY AT 65, THE CAR JOLTED TO THE LEFT UNEXPECTEDLY AND THEN CORRECTED. IT DIDN'T FEEL RIGHT SO I GOT OFF FREEWAY EXIT AND PULLED INTO A PARKING LOT. AS I ENTERED THE LOT THE RIGHT FRONT WHEEL SEVERED FROM THE AXEL AND CAR SKIDDED TO A STOP. THE CAR HAD A RECALL RIGHT AFTER I BOUGHT CAR IN MAY, FOR A FRONT AXEL RIGHT HALF SHAFT FRACTURE. THIS WAS REPAIRED IN AUGUST. *TR
Oct 21, 2014
STEERING,SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE MAKING A LEFT TURN, THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED AND A LOSS OF STEERING POWER WAS EXPERIENCED . THE CONTACT CRASHED INTO A GUARDRAIL. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE CAUSE COULD NOT BE DETERMINED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V442000 (STEERING). THE VEHICLE WAS REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,070.
Oct 08, 2015
BRAKES LOCKED UP (ANTI-LOCK BRAKING SYSTEM FAULTY) CAUSING THE CAR TO SKID RATHER THAN SLOW DOWN DURING STOP AND GO TRAFFIC. I WAS UNABLE TO TURN THE STEERING WHEEL AND COULD NOT EVEN TRY TO SWERVE TO AVOID THE OTHER VEHICLE. CAR WAS UNABLE TO STOP IN TIME AND THERE WAS A COLLISION. *TR
Jan 27, 2015
SUSPENSION,POWER TRAIN
2 complaints
CLASSIC CHEVROLET IN GRANBURY TX SOLD ME A 2014 CHEVY CRUZ THAT HAD A BROKEN AXLE AND WAS A OUTSTANDING RECALL. I TRIED TO RETURN CAR FOR THIS REASON BUT THEY WOULD NOT TAKE IT. THE CAR THEN SAT AT THE DEALERSHIP FOR APPROXIMATELY 2 MONTHS WAITING FOR PARTS AND I ONCE AGAIN TRIED TO TURN CAR IN. *TR
Mar 23, 2015
I BOUGHT MY CRUZE AT THE END OF FEB 2014, NEW. ON APRIL 11, 2014, I TOOK IT IN FOR A ROUTINE MAINTENANCE TASK. I WAS TOLD THAT THEY HAD TO CHECK FOR A DEFECTIVE RIGHT AXLE. I WAS TOLD IT WAS DEFECTIVE AND GIVEN A LOANER CAR. THEY STILL HAVE MY CAR AND CAN NOT TELL ME WHEN IT MIGHT BE FIXED BECAUSE THERE ARE NO PARTS AVAILABLE! SO, FOR ALL MOST 6 WEEKS, I AM NOW MAKING A CAR PAYMENT ON A CAR THAT I CAN NOT DRIVE! SO IS CHEVROLET STILL MAKING THE CRUZE AND IF SO WHY DON'T THEY HAVE AXLES TO REPLACE THE DEFECTIVE ONES!! I AM TIRED OF NOT GETTING AN ANSWER. I ALSO NEVER GOT A LETTER FROM CHEVROLET THAT I HAD A DEFECTIVE CAR! WHAT WOULD HAVE HAPPENED IF I HAD NEVER TAKEN IT IN FOR MAINTENANCE?! I THINK THE CAR SHOULD BE REPLACED! *TR
May 20, 2014
TIRES,WHEELS
2 complaints
TPMS WENT ON THANKSGIVING MORNING TIRE PRESSURE WAS 10. FILLED TIRE UP TO 32, WENT BACK OUT LATER TIRE PRESSURE WAS AT 10. CHECK IT BEFORE GOING TO SLEEP, TIRE PRESSURE WAS AT 4, FILLED IT UP TO 37. CHECKED IT IN THE MORNING AND IT WAS 4. TOOK CAR TO DISCOUNT TIRE, TECHNICIAN SAID THERE WAS A BUBBLE ON MY TIRE AND IT COULD NOT BE REPAIRED NEEDED A NEW TIRE. 163.00 LATER. THIS CAR IS ONLY SIX MONTHS OLD AND I SHOULD NOT HAVE TO BE REPLACING IT. THEY ARE FIRESTONE TIRES AND I AM VERY ANGRY THAT I HAVE TO PUT A NEW TIRE ON MY BRAND NEW CAR. *TR
Nov 28, 2014
TIRE BLEW OUT IN TREAD AREA HOLE THE SIZE OF A QUARTER. SECOND TIRE BLEW OUT A HOLE SIZE OF FIFTY CENT PIECE IN SIDEWALL APPROX TWO WEEKS LATER. *TR
Jul 05, 2014
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
The steering wheel keeps locking up while driving fast/slow or turning. Everything shuts off, then back on and all codes flash. My car literally locks up, it’s really unsafe when I can’t control the vehicle. Almost hit another car, due to steering wheel locking up. Only thing I was told at the Chevy dealer house was there were no recalls. So they wouldn’t look unless they got to charge me. This issue started happening about five months ago. And I drive like a grandma.
Sep 15, 2025
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving 55 MPH, the vehicle started to emit smoke from the head gasket and from underneath the hood. The check engine warning light was illuminated. The contact contacted the dealer, and the dealer informed the contact that the smoke was coming from the turbocharger. The vehicle was then taken to an independent mechanic who diagnosed the vehicle with cylinder head failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.
Apr 10, 2025
POWER TRAIN,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
Transmission won’t shift into gear while driving and the brakes won’t engage when this happens, this will cause a wreck and hurt someone, the codes are showing po700 tcm code
Feb 27, 2025
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
What happened 1. A dashboard message has been popping up since December 11 on my 2014 Chevy Cruz car. I only have 77,000 miles on it. The message indicates “service tracking control “ 2. I took the car to the dealer and they said they did a number of repairs and I was charged 900. Some odd dollars to fix some parts to re-Zoll Veve the tracking control issue. 3. I let them know that that message kept coming back up. 4. After several times of taking it back to the dealer paying another $78 for another part they still do not know what the problem is. 5. The main concern is that the message displays over the digital speed control and I cannot determine how fast I am driving. The dealer does not know how to fix this problem. It is a safety concern because I cannot tell how fast I am driving I have I cannot get this problem fixed, and the dealer does not know how to resolve the problem.
Feb 11, 2025
ENGINE,FUEL/PROPULSION SYSTEM,AIR BAGS
1 complaint
My car smells like oil burning with white smoke .and the valve cover leaks and the head gasket is damaged I need help still an issue the air bag light on.this car is un safe.
Jun 09, 2024
ENGINE,FUEL/PROPULSION SYSTEM,LANE DEPARTURE
1 complaint
NOTE: 628 SAFETY COMPLAINTS has been submitted to the NHTSA. Major Complaints submitted by several consumers for the VIN: [XXX] ; 2014; CHEVROLET CRUZE and this vehicle has NOT been removed from circulation. This vehicle should be considered a SEVERE Safety Violation and removed from the road. My son-in-law purchased this vehicle for his daughter back in Aug 2023 and within the first week the car ran hot and couldn't be driven. The car was taken back to the dealer but the dealer refused to take it because there was no warranty added to the purchase. It has been sitting parked because we were told the engine was so bad it should be totally replaced. We're positive the dealer was well aware of the vehicles condition (there was NO visual indication) the vehicle was in such poor condition. The dealer even had an on site mechanic who assured the buyer that the car was in good condition but they both the (owner and mechanic) decided to take advantage selling the car anyway. Can you direct us to whom ever can assist us in getting help in resolving this issue. Regarding the following questions, I feel is irrelevant as all past 628 complaints has been submitted in your system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 28, 2024
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
Car all of a sudden started to slow down on the highway throwing all kinds of codes like service stabillitrac, throttle body position sensor, pressure intake manifold and lots of other ones
Feb 15, 2024
EXTERIOR LIGHTING,ENGINE
1 complaint
So yesterday night I was at walmart and I had the car idling while putting stuff in the car the interior lights dimmed and there was a rattle that came from underneath the car right after the car stalled out twice, I had interior lights on but no power to the engine just sitting and once I started driving it didn't stall out on highway, but there is a possibility of this happening at a stop sign or traffic light, but again no check engine light, wondering if you can research into this? seems to be a reoccurring situation.
Feb 08, 2024
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
I have had my 2014 Chevy Cruze for 2 years now and have kept up with regular maintenance. My vehicle rocks back and forth while on the brakes, there’s an constant issue with the traction control system, my automatic lights don’t work (I have to many turn on the light in order for the brake lights to turn on), the vehicle shakes side to side when braked, and so much more. When I take the vehicle to be looked at every mechanic and shop tells me there’s nothing wrong or they don’t know.
Oct 14, 2023
AIR BAGS,SEAT BELTS,ENGINE
1 complaint
Air bags did not deploy in a serious wreck, also with the seat belts not properly securing. First week I bought it. It shut off on the interstate because it was overheating. Ac compressor was broke so it got replace. The fan motor does not spin right. When my air/heater is on my engine make a LOUD noise (since the day I bought it). Cooling system has been replaced 4 times. Overall terrible car and everything needs to be recalled on it. Not safe to drive.
Feb 13, 2023
LANE DEPARTURE,BACK OVER PREVENTION
1 complaint
side blind zone alert stopped working it is safety risk on most chevrolet
Jan 06, 2023
STEERING,AIR BAGS,SEAT BELTS
1 complaint
Loss of steering cause to side collision into bridge at 70mph no air bags deployed and no seat belts locked cause bodily injuries
Dec 16, 2022
TIRES
1 complaint
215/60R16. H TP TOUR AS
Aug 10, 2022
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
For about a year now my 2014 Chevy Cruze’s steering wheel will lock up for a few seconds while I am driving (at speeds up to 80MPH) - which is extremely dangerous. When this happens, several lights will then pop up on my dashboard and messages are shown saying “service power steering” “service traction control”. The radio turns off, the lights inside the car turn off, and the back up camera stops working. The engine light has been on and will not go off. I have already replaced the transmission and the starter as well as the fuel pump. I was told by my mechanic to just get rid of the car as it has way too many issues to even attempt repairing. I once ran over a curb and popped a tire when the steering wheel locked up. Every time I start my car there is a message that say “roll down driver window and roll back up” which I do not understand. This seems to be happening to several people. I am very disappointed and scared to be driving this car.
Jun 30, 2022
LANE DEPARTURE
1 complaint
Vehicle sensor corroded draining battery and stranding my pregnant wife in the winter until I could get to her. Key was stuck in the ignition. This can't happen with a child in the car and it freezing to death outside.
May 10, 2022
SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
Power flickering and multiple errors lit up on dashboard including loss of stability control. Radio kept flashing on and off. Would show back up when pressed brake or regular car in motion. -- Looked up online and appears to be known negative battery cable --- which doesn't show on NHTSA recalls or errors to look out for.
May 01, 2022
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
When parked and left to idle after driving for a while, the traction light comes on and the dash displays service StabiliTrak and traction control. After this happens the car seems to lose power and sometimes feels as if the breaks are catching and letting go.
Mar 09, 2022
POWER TRAIN,TRACTION CONTROL SYSTEM,ENGINE
1 complaint
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various highway speeds, the vehicle would independently enter into limp mode and downshift as the service traction control, service stabilitrak, reduced engine power, and the check engine warning lights were illuminated on the instrument panel. The vehicle would not shift out of first gear once the failure occurred. The contact had taken the vehicle to the dealer on multiple occasions and each time the dealer was unable to duplicate the failure. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 30,000.
Feb 25, 2022
STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
Several times the steering wheel mechanism locked up while driving and I was unable to steer it momentarily. During that time several warning lamp indicators intermittently illuminated, and the radio shorted, and the instrument panel flashed or blacked out. Also, there is a coolant leak. I have the vehicle at the dealership repair center and they haven’t reproduced the above problems, but did find a problem with a engine coolant leak from the water pump and a radiator hose in which they are repairing.
Sep 10, 2021
SUSPENSION,ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
I purchased this chevrolet cruze2014 in 2021 of november now I have an unsafe vehicle I have took it to have it looked at and now they want me to pay 1,600 for damages that I have not created tension belts and assembly problem and an oil pan that is cracked this also have struts and other suspension problems that need to be address I will like to see if their is any way to have this problem taken care of so that it is not all on me I don't feel like getting into a dangerous car and kill myself or other people please help me my name is [XXX] phone number is [XXX] so that I may get these problems fix so I can have a decent car I purchased it from American car center and now they are giving me problems on fixing this car that they sold me with these problems INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Sep 02, 2021
STEERING,AIR BAGS
1 complaint
This morning, I was making a right turn into a neighborhood when I hit a small hole in the road and the car turned off. It alerted me that it was power steering and airbags. Now when I drive into my driveway it may turn off because of the curb, when I turn into work it may turn off because there is a small area where the road has small holes.
May 21, 2021
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
THIS CAR IS CRAZY. STARTS ON ITS OWN IF KEY LEFT IN IGNITION. RADIO GOES ON AND OFF CONSTANTLY. POWER STEERING TRIES TO GO OUT. LIGHTS UP LIKE A CHRISTMAS TREE. I FEAR FOR MY LIFE AND IT NEEDS A RECALL.
Mar 03, 2021
SUSPENSION,VISIBILITY/WIPER
1 complaint
MY 2014 CHEVY CRUZE LEFT WIPER SUDDENLY STOPPED WORKING AND THERE IS A CURRENT RECALL ON IT. THE CAR HAD BEEN PARKED JUST A FEW HOURS AND THE WIPERS WERE WORKING. *LN*JB
Jan 22, 2021
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
AUTOMATIC TRANSMISSION FAILURE CAN RESULT IN VEHICLE ROLLING BACKWARDS FOR 3-5 SECONDS IN DURATION AFTER RELEASING BRAKE WHILE. WHILE ON FLAT GROUND - THIS CAUSES DANGER TO OTHER DRIVER AS THE EXPECT OTHER VEHICLES TO BE MOVING AFTER A TRAFFIC LIGHT TURNS GREEN. WHILE ON AN INCLINE - THIS CONDITION MAY POSE A DANGER TO PEDESTRIANS AND OTHER MOTORISTS AS THE AUTOMATIC TRANSMISSION WILL ALLOW THE VEHICLE TO ROLL BACKWARDS A GREAT DISTANCE. THE DISTANCE AND SPEED OF TRAVEL BACKWARDS WILL VARY BASED ON ANGLE OF INCLINE OF STREET OR ROAD. WHEN THIS CONDITION OCCURS - THE DRIVER IS COMPLETELY UNAWARE AND MAY NOT BE ABLE TO APPLY THE BRAKE IN ENOUGH TIME TO PREVENT COLLISION WITH OTHER VEHICLES OR PEDESTRIANS. THIS CONDITION HAPPENS WHEN: 1 - TRANSMISSION IS HOT (ABOUT 40 MIN DRIVE TIME) 2 - BRAKE IS DEPRESSED FOR LONGER THAN 3 SECONDS WHILE SITTING AT LIGHT. 3 - RELEASING BRAKE MAY OR MAY NOT RESULT IN THIS CONDITION HAPPENING. SERVICE 1 - THE VEHICLE SHOWS NO CODES FOR TRANSMISSION FAILURE. 2 - MULTIPLE GM DEALERS HAVE CONFIRMED SOFTWARE OF VEHICLE IS UP TO DATE. 3 - MULTIPLE DEALERS HAVE MIXED STATEMENTS IF THEY CAN DUPLICATE THE ISSUE OR NOT. DEALER 1 SAYS - "IT'S YOUR DRIVING HABITS. WE RESET THE COMPUTER AND IT WILL RE-LEARN HOW YOU DRIVE." DEALER 2 SAYS - "WE WERE ABLE TO DUPLICATE YOUR ISSUE AND ARE AWAITING A RESPONSE FROM GM" - WHEN SPEAKING TO GM THEY INDICATED THEY NEVER RECEIVED AN EMAIL FORM THE DEALER. CONDITION WAS FIRST SEEN AT APPROXIMATELY 68K MILES AND HAS CONTINUED ON/OFF UNTIL CURRENT MILEAGE OF 98K. DEALER AND GM CORPORATE HAVE HAD VEHICLE FOR GREATER THAN 30 DAYS AND ARE UNABLE TO PROVIDE RESOLUTION. AS A FIREFIGHTER - IT IS MY PROFESSIONAL OPINION THAT THIS CONDITION MAY PRESENT A RISK TO PUBLIC WELFARE.
Nov 18, 2020
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
VEHICLE MAY JERK VIOLENTLY DURING DE-ACCELERATION FROM EXPRESSWAY SPEEDS. THIS CONDITION MAY RESULT IN LOSS OF CONTROL - ESPECIALLY DURING WINTER/ICE LIKE ROAD CONDITIONS. TO DUPLICATE THE ISSUE: 1 - OPERATE AUTOMATIC TRANSMISSION FOR AT LEAST 40 MINUTES AT EXPRESSWAY SPEEDS OF APPROX 70MPH 2 - WHEN EXITING EXPRESSWAY RAMP THE VEHICLE WILL DOWNSHIFT. 3 - SOMETIMES DURING DOWN SHIFTING - THERE IS A LURCH OR IMPACT LIKE FEELING SO INTENSE THAT THE DRIVER MAY BELIEVE THEY WERE REAR ENDED BY ANOTHER VEHICLE. THIS MATTER WAS BROUGHT TO THE ATTEMPT OF GM DEALERS AND GM CORPORATE AND THEY HAVE FAILED TO RESOLVE THE ISSUE. DEALER 1 RESPONSE WAS SIMILAR TO "IT'S YOUR DRIVING HABITS" AND "WE RESET THE COMPUTER SO IT CAN RE-LEARN HOW YOU DRIVE". THIS FAILED TO RESOLVE ISSUE. DEALER 2 RESPONSE - WE CAN DUPLICATE THE ISSUE - THEN LATER WE CAN'T DUPLICATE THE ISSUE. DEALER ALSO ADVISED THEY EMAILED GM FOR ADDITIONAL SUPPORT. GM STATES THEY NEVER RECEIVED THE EMAIL. VEHICLE HAS SPENT GREATER THAN 30 DAYS IN THE SHOP FOR THE TRANSMISSION LIKE ISSUES. AS A FIREFIGHTER - IT IS MY PROFESSIONAL OPINION THAT THIS CONDITION MAY RESULT IN SUBSTANTIAL HARM TO THE DRIVER OR OCCUPANTS OF VEHICLE IF THIS CONDITION HAPPENS WHILE OPERATING THE MOTOR VEHICLE ON ICE OR SNOW AND POSSIBLY RAIN LIKE CONDITIONS. WHERE IT IS MY BELIEF THAT SUCH INJURY COULD RESULT IN DEATH OR GRAVE BODILY INJURY. THIS ISSUE HAS HAPPENED ON/OFF SINCE 01/01/2019 FROM 68K MILES TO CURRENT MILES OF 98K. GM/DEALERS HAVE INDICATED THAT ALL VEHICLE SOFTWARE IS UP TO DATE AND THERE ARE NO ENGINE CODES.
Nov 18, 2020
AIR BAGS,ENGINE
1 complaint
THE AIRBAG SENSOR LIGHT WILL COME ON AND TURN BACK OFF AND FLASH 'SERVICE AIRBAG' MULTIPLE TIMES. I HAVE ALSO REPLACED THE THERMOSTAT IN MY CAR TWICE IN THE PAST YEAR AND I HAVE TO REPLACE IT AGAIN.
Sep 05, 2020
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
ON THE ELECTRICAL PART ..MY CAR TRIES TO START IT I REPORTED THIS BEFORE AND NOW MY AIRBAG LIGHTS KEEP COMING ON AND OFF. *TR
May 21, 2020
EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
WHEN I DRIVE MY VEHICLE MY BRAKES WORK FINE MOST OF THE TIME. FROM TIME TO TIME WHEN I'M AT A RED LIGHT THE PEDAL WILL SLOWLY START TO GO ALL THE WAY DOWN AND CAR WILL START MOVING FORWARD. I HAVE TO RELEASE IT AND QUICKLY PUMP THE BRAKE AGAIN TO STOP IT. THEN THIS HAS HAPPENED MORE THAN JUST A FEW TIMES; WHEN PULLING OUT OF A PARKING SPOT ON REVERSE MY BRAKES WON'T RESPOND AND THE CAR WILL JUST GO BACKWARDS AND I HAVE TO PULL THE EMERGENCY BRAKE BECAUSE THERE IS NO OTHER WAY OF STOPING IT. NOW I DO NOT WANT TO HIT ANY VEHICLE OR PERSON!!!! I HAVE TAKEN IT IN TO SHOPS TO HAVE IT LOOKED AT BUT NO ONE SEAMS TO FIND THE PROBLEM, BECAUSE APPARENTLY THE BREAKERS HAVE NO VISIBLE ISSUES. ALSO ONE REVERSE LIGHT IF NOT BOTH AT TIMES, WILL STAY ON WHILE DRIVING.
Feb 27, 2020
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
I WAS DRIVING DOWN A 45MPH ROAD AND THE VEHICLE FELT LIKE IT WAS HESITATING TO ACCELERATE. THE RPM'S WENT UP TO 6000 AND THE SERVICE STABILTRAK MESAGE CAME UP. THE ENGINE FELT SHAKY AND I DIDN'T HAVE ANY HEAT. I TOOK THE CAR IMMEDIATELY TO MY MECHANIC AND THEY SAID THE COIL PACK AND PLUGS WERE BAD AND REPAIRED THEM.
Feb 17, 2020
STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
PULLING INTO A PARKING SPACE AT 5MPH, SUDDENLY ACCELERATED OUT OF CONTROL WENT UP A BANK NET AND HIT A TREE TRUNK. HAD TO BE TOWED TO A GM BODY SHOP. DAMAGE IS 7000.00 DOLLARS. NO INJURY TO DRIVER.
Dec 27, 2019
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
1 complaint
THE TURBO CHARGER IS KNOWN FOR GOING OUT. THIS CAN CAUSE LOSS OF POWER- EVEN ON HIGHWAYS. MY TURBO LOST POWER ON THE HIGHWAY, CAUSING MY SPEED TO DROP DOWN TO 50 MPH. I AM IN A LOT OF CHEVY CRUZE FORUMS AND THIS IS THE MAIN COMPLAINT. YOUR SPEED CAN BE NORMAL AND THEN ALL OF A SUDDEN JUST DROP DOWN TO BARELY ANYTHING. THIS COULD CAUSE SOMEONE TO REAR-END YOU.
Dec 12, 2019
STEERING,ENGINE AND ENGINE COOLING
1 complaint
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE NEW TIRES INSTALLED. THE CONTACT WAS ADVISED THAT THE TWO FRONTAL TIE RODS NEEDED TO BE REPLACED, ALONG WITH THE CATALYTIC CONVERTER. THE TIE RODS WERE REPLACED, BUT THE CATALYTIC CONVERTER WAS NOT REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Oct 28, 2019
AIR BAGS,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
STABILTRAK WARNING COMES ON AND MAKES CAR RUN HORRIBLE. HAD TO REPLACE TURBO TWICE NOW ONLY HAS 109,000 MILES. AIRBAG LIGHT STAYS ON. THE CAR HAS ALWAYS TICKED BAD. CAR ALMOST CAUGHT FIRE FROM A SENSOR. IT MELTED IT IN HALF.
Oct 09, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
I'VE HAD MY 2014 CHEVY CRUZE FOR ABOUT 2 YEARS NOW. BACK IN DECEMBER 2018 IT STARTED HAVING A LOT OF ISSUES. ANTIFREEZE WAS POURING OUT, IT WAS SPITTING AND SPUTTERING, ROUGH IDLE,AND OVERHEATING, MADE AN APPOINTMENT WITH CHEVY DEALERSHIP. THEY HAD MY CAR ABOUT A WEEK. THE SAID WATER PUMP WAS FAILING,THERMOSTAT WAS OUT, COOLER OUTLET HOSES NEEDED TO BE REPLACED. NOT EVEN 12 HOURS LATER I WAS TAKING IT BACK IN FOR THE SAME PROBLEMS. ENGINE LIGHTS WERE STILL COMING ON. THIS TIME THEY FIXED THE OIL COOLER LINE, AND CRANKSHAFT. A FEW DAYS PASSED AND AGAIN I WAS STILL HAVING THE SAME ISSUES. TOOK IT BACK, AND THEY FIXED THE CRANKCASE VENTALATION, CAMSHAFT COVER, INTAKE MANIFOLDINTAKE AIR PRESSURE SENSOR. MAYBE 2 WEEKS PASSED AND I FINALLY GOT UPSET AND TOOK IT 45 MINS TO ANOTHER SHOP, WITHIN A FEW HOURS I GOT A CALL THAT MY HEAD GASKET WAS BLOWN. I WAS STILL HAVING ALL THE SAME ISSUES AS I DID WHEN IT FIRST MESSED UP. I ENDED UP HAVING TO TAKE IT BACK TO THE OTHER DEALERSHIP WHO HAD BEEN WORKING ON IT. THEY KEPT ME CAR FOR 29 DAYS WHILE FIXING MY BLOWN HEAD GASKET. THEY RESURFACED IT AND FIXED CLAMPS. WELL, THURSDAY JULY 11 I WAS AT MY BOSSES HOUSE TRYING TO BACK UP UNDER A SHADE TREE. WHEN I STARTED THE CAR, IT SOUNDED HORRIBLE. IT WAS JUST SPITTING AND SPUTTERING. I OUT IT IN REVERSE AND HIT THE GAS. MY CAR STARTED ROLLING TOWARD! IT WOULD NOT BACK IT. I WENT TO HIT THE BRAKE AND IT DID NOTHING. I HAD TO PULL MY EMERGANCY BREAK BEFORE I RAN INTO HER FENSE.I IMMEDIATELY GOT ON THE PHONE WITH THE DEALERSHIP 45 MINS AWAY. SET MY APPOINTMENT UP. LATER THAT NIGHT ON THE WAY TO TAKE MY KIDS TO VBS, WE WERE STOPPED AT A RED LIGHT. WHILE TRYING TO CROSS OVER A MAIN HIGHWAY THE CAR JUST STARTED SPITTING AND SPUTTERING. IT WAS BARELY MOVING EVEN THOUGH I HAD THE GAS PEDAL TO THE FLOOR. GOT IT TO DEALERSHIP 45 MINS AWAY FRIDAY 12TH. ANOTHE BLOWN HEAD GASKET. THAT CAR IS NOT SAFE
Jul 19, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
DRIVING HOME AT 9PM ON A HIGH SPEED/TRAFFIC HIGHWAY, WE HAD ALL ELECTRICITY/STEERING SUDDENLY GO OUT, THEN WHEN IT CAME BACK ON POPPED UP WITH A "SERVICE STABILITRAK " MESSAGE. LUCKILY, IT CAME BACK ON BEFORE A WRECK BUT SCARED ALL OF US TO PIECES. THE CAR WAS BEING DRIVEN AT THE POSTED 70MPH SPEED LIMIT, BUT STARTED TO DECELERATE WHEN POWER WAS LOST. THIS HAPPENED ON 07/08/19. TODAY, 07/11/19 WE HAD TO JUMP THE CAR AND THE TURN SIGNALS NO LONGER DO THE LITTLE "CLICK" NOISE, AND THE DASH SCREEN/BACKUP CAMERA WON'T COME ON, ALTHOUGH THE RADIO STILL SOMEHOW WORKS. ALSO ON LUNCH BREAK TODAY, CAR WAS DEAD, KEY WOULDN'T COME OUT OF THE IGNITION TILL THE CAR WAS JUMP STARTED. AS THIS SEEMS TO BE A MAJOR ISSUE WITH THE CAR, WHY HASN'T IT BEEN RECALLED?
Jul 11, 2019
STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MULTIPLE DASH AND SYSTEM FAILURES RESULTING IN STALLS AND LOSS OF STEERING AND POWER. ESSENTIALLY LOCKING UP. VERY DANGEROUS CONDITIONS IN TRAFFIC. MOST RECENTLY DASH INDICATING ANTI-THIEF DETERRENT SYSTEM WARNING. THESE CONDITIONS HAVE HAPPENED OVER THE LAST FULL YEAR. DEALER DIAGNOSIS WAS NILL. I HAVE BEEN HAVING TO REVIEW PUBLIC VIDEOS FOR HELP. MAY OR MAY NOT BE A NEGATIVE CABLE BATTERY ISSUE BUT CHEVROLET HAS YET TO RECALL THIS! I AM FEARING FOR MY SAFETY.
Mar 25, 2019
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
WE HAVE HAD TO REPLACE THE ENTIRE DEF SYSTEM TWICE, REPLACED TWO KNOCK SENSORS, HAD TO REPLACE THE DIESEL PARTILEC SENSOR, AMONG MANY OTHER TIME BEING THE SHOP. THIS CAR HAS NOT RAN RIGHT SINCE WE BOUGHT IT. NOW, EVERYTIME WE START THE CAR AND BEGIN TO DRIVE IT, WE GET A WARNING ABOUT THE STABILTRAK NOT WORKING, THEN POWERSTEERING GOES OUT, AND ENTIRE CAR SHUTS DOWN AND GOES BLACK WHEN THE CAR IS POWERED OFF. THIS SEEMS TO BE A VERY COMMON ISSUE WITHIN THESE VEHICLES.
Mar 15, 2019
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHEN THE VEHICLE WAS PURCHASED, IT EXPERIENCED ELECTRICAL FAILURES AND SHUT ON AND OFF. ALSO, THE BRAKES SKIPPED AND THE VEHICLE JERKED WHEN COMING TO A STOP. THE FAILURES OCCURRED WHILE THE VEHICLE WAS BEING TEST DRIVEN. PREMIER CAR SALES LLC (5425 ELVIS PRESLEY BLVD, MEMPHIS, TN 38116) STATED THAT THE FAILURES WOULD BE REPAIRED BEFORE THE SALE WAS FINAL. THE DEALER CLAIMED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN CHEVROLET DEALER FOR REPAIRS. AFTER THE SALE OF THE VEHICLE, THE BRAKE FAILURE RECURRED AND THE CONTACT RETURNED TO THE DEALER. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A CHEVROLET DEALER FOR REPAIRS SINCE IT WAS UNDER WARRANTY. BEFORE THE CONTACT COULD TAKE THE VEHICLE TO A DEALER, SHE WAS INVOLVED IN A CRASH. WHILE MAKING A LEFT TURN IN THE RAIN, THE VEHICLE SHUT OFF AND SLID INTO THE SIDE OF A CURB. THE AXLES, ROTOR, SPINDLE, AND RIMS WERE FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED AND THEY STATED THERE WERE NO RECALLS. THE CONTACT WAS REFERRED TO GENERAL MOTORS. THE CONTACT BOUGHT NEW ROTORS, A NEW SPINDLE, AND RIMS AND HAD THEM REPLACED BY AN INDEPENDENT MECHANIC. GENERAL MOTORS REFUSED TO INVESTIGATE THE FAILURE BECAUSE REPAIRS HAD BEEN MADE; HOWEVER, THE BRAKES CONTINUED TO MALFUNCTION. THE FAILURE MILEAGE WAS 36,000.
Feb 27, 2019
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
STABILITRAK VENDOR KEEPS COMING ON. WHEN I'M DRIVING AND MAKE A TURN, MY CAR SEEMS AS IF IT'S GLIDING. MY BREAKS SKIP, ESPECIALLY WHEN HITTING A BUMP AND THEY ACT AS IF THEY DON'T WANT TO STOP. MY CAR CUTS ON AND OFF IN TRAFFIC, I'VE ALMOST DIED SEVERAL TIMES WHILE TURNNING. COMPLETELY SHUTS OFF, STEERING WHEEL LOCKS UP AND ALL. MY CAR IS NOW WRECKED DUE TO THESE DEFECTS. IT WAS RAINING, I WAS TURNING, CAR GOT TO GLIDING AND SLIDING, BREAKS WENT OUT AND MY CAR LOST CONTROL! I ALMOST FLIPPED! I JUST BOUGHT THE CAR! PICTURES IN MY PHONE
Dec 12, 2018
VISIBILITY,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE WINDSHIELD WAS COVERED WITH ICE. WHEN THE DEFROSTER WAS ACTIVATED, COLD AIR CAME THROUGH THE AIR VENTS AND THE ICE WAS NOT MELTING. THE VEHICLE WAS TAKEN TO THE DEALER (MAJOR WORLD CHEVROLET, 43-40 NORTHERN BLVD, LONG ISLAND CITY, NY 11101) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK POWER CORD WAS DAMAGED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V417000 (EQUIPMENT) IN JANUARY OF 2018. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,659.
Oct 10, 2018
STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
STEERING LINK SLIPPING WHEN TURNING. VIN# (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 13, 2018
ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
DRIVING HOME FROM WORK AT 11:15PM ON SEPTEMBER 8TH, NEARING THE TOLL PLAZA IN GARY, INDIANA THE CAR MADE A SUDDEN SOUND KINDVE LIKE A BANG, THE ENGINE SHUT OFF, ALL THE LIGHTS ON THE DASH CAME ON, I CAME TO A STOP AND TRIED SEVERAL TIMES TO START THE VEHICLE AND IT WOULD NOT DO ANYTHING. EVERY TIME I TUNED THE KEY TO THE OFF POSITION AND THEN TURNED IT TO ACCESSORY, THE DASH DISPLAYS SERVICE AIR BAG AND SERVICE POWER STEERING. THE WINDOWS, DOOR LOCKS, TRUCK RELEASE WILL NOT WORK. I HAD TO CALL MY INSURANCE COMPANY AND SET UP A TOW TO GET THE CAR BACK HOME. I HAD TO BE AT WORK AT 7AM THAT DAY, I WORKED 16 HOURS, AND DIDN'T GET HOME TILL 1:30AM ON SEPTEMBER 9TH. THE CAR IS IN MY DRIVEWAY, IT WILL NOT START OR EVEN TURN OVER.
Sep 09, 2018
POWER TRAIN,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
CAR WAS STOLEN LEFT FRONT END WAS DAMAGE. PAID 2500 FOR REPAIR. PICK UP CAR 07/27/2018. THE WAS IN THE SHOP 03/2018. THEY THE CAR BACK TO ME NO AIR BAGS. NO FRONT FOR COVER ON THE STERRING WHEEL. THEY WANT TO PAY ANOTHER 279.00 FOR AIR BAGS. NOW THEIR A SOUND COMING FROM UNDER THE CAR. I JUST DON'T HAVE EXTRA MONEY INSURANCE DID PAY OFF BECAUSE I WAS NOT DRIVING THE CAR. THE CAR DO DRIVE THE SAME IT KEEP CUTTING OFF. THE SPEED IS 20 TO 40 IT WONTT GO ANY HIGHER AND THE ENGINE IS NOT SHUTTING OFF. THE IS TRYING TO ZOOM FAST ON ITS ON. IAM REALLY SCARE.
Jul 28, 2018
AIR BAGS,STRUCTURE,SEATS
1 complaint
I WAS INVOLVED IN A REAR-END COLLISION PUSHING ME INTO ANOTHER VEHICLE ON 06-06-18. THE HEADLINER AND DRIVERS SEAT BEGAN TO SMOKE, FILLING THE CAR. THE SMOKE WAS WHITE, GREY, AND SMELLED OF SULPHUR. IN ADDITION, THE "SERVICE AIRBAG" LIGHT APPEARED ON THE INFORMATION DISPLAY, THE FLASHERS/HAZARDS, CAME ON AUTOMATICALLY, AND THE CAR WOULD NOT START AND HAD TO BE TOWED. THE VEHICLE WAS SLOWING, ALMOST TO A STOP BEFORE BEING HIT. OHIO HIGHWAY PATROL ACCIDENT # 67-0834-67 5 VEHICLES INVOLVED. UNABLE TO UPLOAD.
Jun 13, 2018
ELECTRICAL SYSTEM,LANE DEPARTURE
1 complaint
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SIDE DETECTION SYSTEM WENT COMPLETELY OUT. ALSO, WHEN IT RAINED, WATER ENTERED THE MODULE LOCATED UNDERNEATH THE VEHICLE, WHICH CAUSED THE ELECTRICAL SYSTEM TO NOT FUNCTION CORRECTLY. SOUTHFIELD CHRYSLER DODGE JEEP RAM (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 354-2950) INFORMED THE CONTACT THAT THE VEHICLE'S WARRANTY HAD EXPIRED. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Jun 11, 2018
SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
I WAS DRIVING TO WORK ON THE FREEWAY AND NOTICED THE CAR WAS SWAYING AND WOBBLING ... I HAD GOT 4 BRAND NEW TIRES ABOUT A MONTH AND A HALF AGO SO I DIDN'T THINK IT WAS THAT. THE NEXT DAY, SAME THING DRIVING TO WORK BUT THIS TIME IN ADDITION TO SWAYING, IT WAS JERKING AND LOOSING POWER OR PUNCH AT TIMES WHEN PRESSING ON THE ACCELERATOR. THE FOLLOWING DAY, SAME THING AGAIN, THIS TIME THERE WAS A WARNING LIGHT CHECK STABILITY TRAK, SOMETHING LIKE THAT. I ALSO NOTICED THE CHECK ENGINE LIGHT ON. IT ALSO BEGAN JERKING EVEN MORE AND WHEN I PARKED IT, THE FAN WAS VERY LOUD AND RUNNING EVEN THOUGH THE CAR WAS NOT OVERHEATED. WHEN DRIVING HOME AND STOPPING AT LIGHTS, MY CAR JERKED MORE AND ONLY STOPPED TEMPORARILY WHE N IN PARKED OR IF I PRESSED ON THE GAS. I AM CONCERNED THE RECALLS FOR MY CAR WAS NEVER ADDRESSED, EVEN THOUGH IT IS "SAYING" NO RECALLS FOR MY VIN. WHAT SHOULD I DO? I AM NOT SURE I SHOULD DRIVE IT FAR BASED ON WHAT OTHERS HAVE SAID HAPPENED TO THEM WHEN DRIVING ON THE FREEWAY OR LOOSING CONTROL THRU AN INTERSECTION.
Jun 07, 2018
WHEELS,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
I'VE NOTICED A PROBLEM ELECTRICAL BECAUSE BLUETOOTH PAUSES DURING USE. WINDSHIELD WIPERS FLUID NOT REACHING WINDSHIELD. HORN STOPPED WORKING. KEY LOCK CONTROL STOPPED WORKING. ALL HAS TO DO WITH ELECTRICAL. NOTICED BROWN RUST ON INSIDE OF DRIVER SIDE BACK WHEEL. PASSENGER FRONT TIRE CONTINUES TO DEFLATE.
May 28, 2018
ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
CHEVY 2014 CRUZE HAS MALFUNCTIONING SENSORS IN THE BUMPER OF THE CAR.THE CAR GETS WET.THE SENSORS SHUT DOWN AND THE BATTERY WON'T CHARGE AND THE CAR COMES TO A COMPLETE STOP. THE SOLUTION FROM G:M IS TO REPLACE NEGATIVE BATTERY CABLE AND THE SENSORS AND WIRE HARNESS . HOW EVER THEY WILL NOT ISSUE A RECALL AND THIS IS VERY DANGEROUS. MY DAUGHTERS BATTERY WENT DEAD ON THE FREEWAY. AFTER RESEARCH BATTERY WAS REPLACED AND NEGATIVE CABLE REPLACED BUT G:M WANTS $2800.00 TO REPLACE SENSORS..THIS CAR HAS 52,000 MILES ON IT AND IT'S NOT SAFE..G:M ADMITS THEY UPGRADED THE SENSORS AND HARNESS SO IT'S NOT SUPPOSED TO HAPPEN AGAIN.WON'T STAND BEHIND THE ORIGINAL PRODUCT. THESE VEHICLES ARE IN DANGER OF SHUTTING DOWN AT ANY SPEED AND AT ANYTIME. AT LEAST THEY SHOULD ISSUE A RECALL ON THE NEGATIVE BATTERY CABLE NOT A SERVICE BULLETIN #314...
Apr 06, 2018
STEERING,SUSPENSION,UNKNOWN OR OTHER
1 complaint
HEAT WONT WORK IN COLD WEATHER. LOOKED UP AND SEEN TONS OF THE SAME YEAR AND MAKE WITH A RECALL FOR HEAT BLOCK. ALSO FRONT END AXEL SOUNDS LIKE IT WANTS TO SNAP. I CONTACTED CHEVY THEY WERE NO HELP. ITS OUR ONLY CAR RIGHT NOW AND WE HAVE A CHILD. NOT SAFE AS FAR AS IM CONCERNED.
Mar 12, 2018
SEATS
1 complaint
PASSENGER SEAT DOES NOT FUNCTION PROPERLY. CAN NOT MOVE FORWARD OR BACK. ITS LOCKED IN PLACE
Feb 20, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
A WARNING LIGHT CAME ON FOR THE AIRBAG RANDOMLY. IT EVOLVED TO THE FOLLOWING ISSUES: RADIO CONTROL PANEL GOING OUT WITH NO VOLUME CONTROL BESIDES THE STEERING WHEEL, STATIC ON THE RADIO, A WARNING THAT PARK ASSIST NEEDED TO BE SERVICED (VEHICLE DOES NOT HAVE PARK ASSIST), HEADLIGHTS WOULD NOT TURN OFF UPON THE VEHICLE BEING TURNED OFF. THE "SOLUTION" AS THERE WERE SO MANY ERRORS THAT RANDOMLY STARTED POPPING UP (MIND YOU, MY CAR WAS SERVICED LESS THAN A MONTH AGO) IS A $1500 CHANGE OF A SENSOR OR UNPLUG THE BACKUP CAMERA PERMANENTLY. THIS CLEARLY IS A MANUFACTURER DEFECT, AS WHY ALL OF A SUDDEN WOULD THE CAR SUDDENLY THINK I HAVE FEATURES THAT I DON'T EVEN HAVE ON THE CAR.
Dec 20, 2017
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY CAR HAS RECENTLY STARTED TO HAVE THE RADIO TO TURN ON AND OFF RANDOMLY. SOMETIMES MORE SO WHEN I PUSH MY BRAKES. ALSO OCCASIONALLY GET A SERVICE STABILLTRAK WARNING THAT FLASHES AND GOES AWAY. FROM WHAT I CAN READ ONLINE, OTHERS HAVE THIS PROBLEM WITH NO SOLUTION. SOME SITUATIONS HAVE GOTTEN BAD AND I WANT TO AVOID THAT AT ALL COSTS AND GET THIS FIXED, OR FIGURE OUT IF I HAVE TO TRADE IT IN AND GET A NEW VEHICLE.
Nov 29, 2017
STEERING,INTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE RADIO AND THE INTERIOR LIGHTING IN THE VEHICLE FLICKERED. IN ADDITION, THE STEERING WHEEL CEASED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO HYUNDAI OF SILISBEE (1275 U.S. 96F BUSINESS, SILISBEE, TX 77656), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,168. THE VIN WAS NOT PROVIDED.
Oct 18, 2017
STRUCTURE,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
THE CAR WAS TAKEN IN TO BE ROUTINELY SERVICED AND IT WAS NOTICED THAT THERE WAS AN OIL LEAK. THE DEALERSHIP ONLY PROVIDE A TEMPORARY FIX. TRYING TO GET AN APT AS A FOLLOWUP WAS POINTLESS, BECAUSE THE DEALERSHIP INDICATED THAT THEY WERE BUSY. WELL, THE CAR CAUGHT FIRE AND THE SERV ICE DEPT. REFUSED TO ACKNOWLEDGE THAT THERE WAS A PROBLEM AND THAT THEY WERE TOO BUSY THE CAR WAS BEING DRIVEN ON A HIGHWAY, THERE WAS A POPPING SOUND, AND THEN THE CAR CAUGHT FIRE.
Sep 15, 2017
TRACTION CONTROL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 50 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Aug 11, 2017
SEATS,SERVICE BRAKES,ENGINE
1 complaint
I HAVE PURCHASED THIS VEHICLE USED IN JULY OF 2015 FROM THE CHEVROLET SCHUMACHER DEALERSHIP LOCATED IN NORTH PALM BEACH, FLORIDA I CURRENTLY HAVE 61,939MI. MY LAST OIL CHANGE WAS IN 12/2016 AND IS DUE AT 64,000MI. TO DATE I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE FROM INSTALLING NEW SPARK PLUGS, BRAKES THAT SOUND LIKE AN AMTRAK TRAIN, AND NOW MY ENGINE LIGHT COMES ON AND MY BUMPER-TO-BUMPER WARRANTY IS ALREADY EXPIRED AT LIKE 33,000MI. SO NOW I FALL UNDER THE POWER TRAIN WARRANTY WHICH COVERS YOUR ENGINE AND TRANSMISSION. HOWEVER I AM NOT SURE WHAT IS CAUSING MY ENGINE LIGHT TO COME ON, I REALLY DON'T WANT TO PAY $160.00 FOR A DIAGNOSTIC TEST AND THEN HAVE TO PAY ON TOP OF THAT $800 FOR AN ISSUE WITH MY ENGINE. I SHOULDN'T BE HAVING THESE PROBLEMS ESPECIALLY SINCE IT WILL MARK MY 2 YEAR ANNIVERSARY HAVING THIS VEHICLE IN JULY 2017.I AM VERY DISPLEASED RIGHT NOW AND WOULD LIKE THIS ISSUE TO BE INVESTIGATED AND THAT SOMEONE FROM THIS GOVERNMENT AGENCY CONTACT THE DEALER LOCATED IN NORTH PALM BEACH SO THEY CAN FIND OUT WHAT EXACTLY IS WRONG WITH MY CAR. SOMETHING LIKE THIS SHOULD HAPPEN TO CARS THAT ARE 5 YEARS OLD NOT 1 1/2 YEARS OLD. *TR
Feb 01, 2017
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHENEVER THE CONTACT PLACED FUEL INTO THE FUEL TANK, THE VEHICLE FAILED TO START WITHOUT A TWO MINUTE DELAY AND THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, WHENEVER THE VEHICLE WAS STOPPED FOR APPROXIMATELY THREE OR MORE MINUTES, IT WOULD SUDDENLY STALL. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO ACCELERATE. WHEN THE VEHICLE WAS DRIVEN APPROXIMATELY 50 MPH, THE POWER STEERING FAILED. ALL THE FAILURES RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Dec 05, 2016
AIR BAGS,SEATS,FUEL/PROPULSION SYSTEM
1 complaint
OCTOBER 12 2016 MY CHEVY CRUZE WAS HIT BY A PETERBILT 375 DUMP TRUCK IN TWO PLACE THE DRIVER SIDE REAR WHEEL AND DRIVER AND PASSEGER DOOR SPEED WAS JUST OVER 20 MILE PER HOUR INCREASING BECAUSE THE MACK TRUCK BULLDOZE ME UP THE ROAD MY AIRBAGS DID NOT DEPLOY AND MY SEAT BELT DID NOT TIGHTEN UP. I COMPLAINED IN 2015 AUGUST ABOUT THE FUEL INJECTION NOT ALLOWING THE CAR TO ACCELERATE WHEN I SUPPRESS THE GAS PEDAL TO THE FLOOR MY CAR JUST DID NOT MOVE FOR ABOUT 5 SECONDS THEN SURGED VIOLENTLY. WENTWORTH CHEVROLET AND GM CUSTOMER CARE CENTER CONDUCTED A PRODUCT SAFETY CHECK ON MY ANTI LOCKING/AIRBAGS/ AND FUEL INJECTION RELEASING THE CAR 15 DAYS LATER STATING THE VEHICLE HAD NOT PROBLEM THEN 10/12/2016 HAPPENED. I BELIEVE GM AND WENTWORTH ALLOWED A COMPROMISED AND BROKEN VEHICLE BACK OUT ON THE ROAD ENDANGERING MY LIFE ACTING WITH RECKLESS NEGLIGENCE AND COMPLETE LACK OF OWNERSHIP AND RESPONSIBILITY.
Nov 12, 2016
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE CAR TURNS OFF WHILE I AM DRIVING, NO MATTER WHERE I HAVE HAD IT TURN OFF ON THE EXPRESSWAY AND STREET WHILE IN DRIVE AND AT TIMES IT THE RPM IDLES WHILE IM AT THE STOP LIKE AND PARKED. I HAVE CONTACTED CHEVY BUT THEY DIDN'T WANT TO HONOR THE POWERTRAIN WARRANTY AND I WAS NOT TO TOLD NOT TO COME BACK TO RON CRAFT CHEVY. SO I TOOK IT TO MILLER AUTO BODY AND REPAIR, HERE IN HOUSTON, THEY RECOMMEND THAT I REPLACE THE ENGINE COVER I DID OUT OF MY OWN POCKET EVEN THOUGH ITS WAS SUPPOSED TO BE HONORED AT THE CHEVY DEALERSHIP UNDER POWERTRAIN. I STILL CONTINUE TO DRIVE THE CAR BUT IT STILL LOSSES POWER AND TURNS OFF WHILE IM DRIVING. LAST NIGHT THE BATTERY DIED, I REPLACED IT WITH A NEW TODAY BUT THE CAR STILL SHUTS DOWN AND STOPS WHILE I'M DRIVING. I DON'T KNOW WHAT TO DO AND WHY THIS IS HAPPENING AND WHY CHEVY ISN'T HONORING THE POWERTRAIN WARRANTY ON THE FAULTY ENGINE COMPONENTS, THE STABILITY TRACK STAYS AND THE CHECK ENGINE LIGHTS STAYS ON AND A TRACTION LIGHTS STAYS ON. I HAVE DONE REGULAR MAINTENANCE ON THIS CAR EVERY SINCE I BOUGHT IT, EVERY MAINTENANCE INSPECTIONS WERE ALL DONE BY CHEVY, I JUST DON'T UNDER STAND WHY THEY PLAY DUMB WHEN HONORING MY POWERTRAIN WARRANTY. *TR
Oct 23, 2016
STEERING,AIR BAGS,WHEELS
1 complaint
TAKATA INFLATORS, CAR CRASHED FOR UNKNOWN REASONS, INJURED 3 CHILDREN, OUTSIDE THE CAR, AND NOT ONE AIRBAG DEPLOYED.
Sep 23, 2016
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHEN APPLYING THE ACCELERATOR OR BRAKE PEDALS, THERE WAS NOT ENOUGH CLEARANCE BETWEEN THE TWO WHICH CAUSED THE PEDALS TO BE DEPRESSED ERRONEOUSLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO SAFETY CONCERN AND NO SOLUTION PERTAINING TO THE FAILURE. THE CONTACT WAS UNABLE TO DETERMINE A REPAIR REMEDY TO PREVENT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Apr 26, 2016
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING LESS THAN 5 MPH, THE ACCELERATOR PEDAL FRACTURED WITHOUT WARNING. THE VEHICLE SURGED FORWARD AND CRASHED INTO A TREE. THE VEHICLE WAS COASTED BACK ONTO THE STREET AND PARKED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER WHO INDICATED THAT THE DRIVER SIDE FLOORMAT CAUSED THE FAILURE. THE CONTACT NOTICED THAT THE PEDAL WAS PLASTIC AND RANDOMLY DETACHED, WHICH WAS NOT ASSOCIATED WITH THE FLOORMAT. THE DEALER REPLACED THE ACCELERATOR PEDAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,765. UPDATED 05/18/16*LJ *TR
Mar 31, 2016
TRACTION CONTROL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 50 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE FAILURE ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,119.
Mar 14, 2016
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
2014 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO TRANSMISSION SHIFT PROBLEMS. *SMD THE CONSUMER STATED IT TOOK A WHILE, BEFORE THE GEARS SHIFTED PROPERLY. ALSO, AT TIMES, THERE WAS A SMELL OF GAS AND COOLANT. THE BATTERY CABLES WERE CORRODED. *JB
Oct 19, 2015
SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. WHILE APPROACHING A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. THE VIN WAS UNAVAILABLE.
Sep 09, 2015
STEERING,AIR BAGS,SERVICE BRAKES
1 complaint
AT 55MPH I FELT THAT I HAD PLENTY OF TIME TO STOP IN A HURRY. I APPLIED FIRM PRESSURE ON THE BREAKS AND THE BREAKS LOCKED UP. THE CAR BEGAN TO GO INTO A SKIDDING MOTION AND I HAD ABSOLUTELY NO CONTROL OVER THE STEERING WHEEL TO MOVE OUT OF THE WAY, I COULD HAVE AVOIDED THIS COLLISION IF I TURNED TO THE RIGHT, BUT BECAUSE I HAD NO STEERING ABILITY I REAR-ENDED THEM FROM MY SKID. THE ABS BRAKING SYSTEM, IT IS SUPPOSE TO HELP ME BY PUMPING THE BRAKES FOR ME, BUT IT DIDN'T. I SUSTAINED A BROKEN LEG WHEN THE AIR BAG DEPLOYED AT MY LEG. ON OTHER OCCASIONS, I HAD ALSO EXPERIENCED THE LOSS OF POWER WHILE DRIVING..CAR WOULD HESITATE AND THEN POWER AND THOUGHT THERE WAS SOMETHING WRONG WITH THE TRANSMISSION. BROUGHT IT IN FOR THAT AND THEY SAID THERE WAS NOTHING WRONG WITH IT
Aug 15, 2015
AIR BAGS,STRUCTURE
1 complaint
I WAS STOPPED IN A CONSTRUCTION ZONE A VEHICLE CRASHED INTO THE BACK OF MY CAR AT A HIGH RATE OF SPEED NOT ONE OF THE 6 OR EIGHT AIRBAGS DEPLOYED HAVE PHOTOS MY FACE AND NOSE HIT STEERING WHEEL SWOLLEN VERY BAD STILL NOSE SWOLLEN LEFT ARM INJURIED HAVE TO HAVE MRI TO DETERMINE STILL HURTS VERY PAINFUL . I AM NOT UNDERSTANDING WHY NOT ONE AIRBAG CAME OUT MY TRUNK WAS PUSHED INTO MY BACK SEAT BACK WINDOW SHATTERED NO AIRBAG DEPLOYED
Aug 05, 2015
STRUCTURE,VISIBILITY/WIPER
1 complaint
WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 68MPH WITH NO TRAFFIC ALONGSIDE NOR IN FRONT OF ME THE SUNROOF GLASS SHATTERED VOLUNTARILY CAUSING SMALL SHARDS OF GLASS TO FALL INTO MY FACE AND CLOTHING AS WELL AS OUTSIDE THE TOP OF THE VEHICLE. THE SUN SHADE WAS OPEN AND THE GLASS ON CLOSED ON THE ROOF AND NOT VENTED. THERE WAS NO CHANCE OF ROAD DEBRIS HITTING THE CLOSED SUNROOF NOR WAS THERE AN OVERPASS FROM ANYTHING TO FALL OFF FROM TO MAKE IMPACT. THE GLASS EXPLODED AND SPIDER-WEBBED THE ENTIRE SUNROOF.
Jun 12, 2015
EXTERIOR LIGHTING,AIR BAGS,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING AT 55 MPH, THE ENGINE STALLED AND BOTH OF THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT CRASHED THE VEHICLE INTO A SIDE RAILING. THE CONTACT STATED THAT THE SIGNAL INDICATORS WERE INOPERABLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Apr 13, 2015
STRUCTURE,ENGINE
1 complaint
I PURCHASED A LEASE VEHICLE (@500 MILEAGE AT THE TIME). A FEW MONTHS LATER, THE MOTOR SOUNDED LIKE I HAD OVER 100,000 MILES. VERY LOUD. I CHANGED THE OIL AT PERMITTED TIME, TOOK IT IN FOR A MECHANIC TEST DRIVE. MECHANIC SAID IT SEEMED FINE. FEEDBACK FROM PASSENGERS WERE AFFIRMING THAT THERE IS DEFINITELY AN ISSUE. IT SEEMS THE COLDER IT IS, THE HARDER IT RUNS. LIKE YOU NEVER CHANGE YOUR OIL, AND THE MUFFLER HAS A HOLE, OR THE MOTOR RUNS REAL HEAVY, LIKE RPMS STICKING. SOMETIMES ITS MORE FAINT. I TRIED HIGHER GRADE GASOLINE, AS ADVISED, THIS DID NOT HELP. MORE IMPORTANTLY. THE DOORS SHOULD DEFINITELY BE RECALLED. THEY ARE A SAFETY CONCERN. THEY SLAM BACK ON YOU EVEN IF OPENED ALL THE WAY, IF ON AN UNEVEN PAVEMENT OR SLIGHT INCLINE. THERE IS ONLY ONE LATCH AT ALL THE WAY OPEN. THIS HAS BEEN A MAJOR PROBLEM AND SLAMS BACK ON MY CHILDREN AND MYSELF. I AM CONCERNED FOR OTHERS THAT MAY DRIVE THIS VEHICLE. THERE SHOULD BE A SECOND LATCH OR CATCHING MECHANISM TO PREVENT IT SLAMMING ON YOUR LEGS/HEAD. *TR
Apr 10, 2015
SERVICE BRAKES, HYDRAULIC
1 complaint
2014 CHEVROLET CRUZE. CONSUMER WRITES N REGARDS TO VEHICLE SUDDEN ACCELERATION AFTER STEPPING ON THE BRAKE PEDAL. *SMD THE CONSUMER STATED THE BRAKE AND ACCELERATOR PEDAL WERE IN CLOSE PROXIMITY OF EACH OTHER AND HE DISCOVERED THEY COULD BE APPLIED AT THE SAME TIME. *JB
Apr 06, 2015
EXTERIOR LIGHTING,AIR BAGS,STRUCTURE
1 complaint
I WAS DRIVING EAST ON THE ROAD. THE CAR IN FRONT OF ME SUDDENLY STOPPED AND I WAS UNABLE TO STOP BEFORE HITTING THEM. I DO FEEL I WAS FOLLOWING AT A SAFE DISTANCE BUT FOR SOME REASON THE CAR DID NOT SLOW DOWN OR STOP AS I FEEL IT SHOULD HAVE. THE FRONT END OF THE CAR CRUMPLED THOUGH THE AIR BAGS NEVER DEPLOYED AND THE ONSTAR CRASH RESPONSE NEVER ACTIVATED. THERE WAS ALSO VERY MINIMAL, IF ANY, DAMAGE TO THE CAR IN FRONT OF ME (POSSIBLY DENTED THE BUMPER). ON A SIDE NOTE, I HAVE OWNED THIS CAR FOR 2 MONTHS NOW AND HAVE ONLY BEEN ABLE TO DRIVE IT FOR APPROXIMATELY 17 DAYS BECAUSE I HAVE TO KEEP TAKING IT BACK TO THE SHOP TO BE WORKED ON FOR MALFUNCTIONS IN OTHER SYSTEMS OF THE BRAND NEW CAR. I AM CONCERNED THAT THERE MAY HAVE BEEN A MALFUNCTION WITH THE BRAKES SYSTEM OR AIRBAGS AS WELL.
Mar 30, 2015
VISIBILITY,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
WINDOWS STEAM AND FOG FREQUENTLY AND THE FAN DOES NOT CLEAR ALL WINDOWS. WINDSHIELD CENTER WILL ONLY DEFROST WHEN ON LOW SPEED. IT WILL NOT MAINTAIN A CLEAR VIEW UNLESS ON HIGH SPEED AND THEN SOMETIMES THE LOWER CORNERS OF THE WINDSHIELD STAY STEAMED OR FOGGED.. *TR
Mar 26, 2015
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
3RD TIME SINCE PURCHASING IN MARCH 2014 THAT HEATER AND OR AIR CONDITIONING HAS STOPPED WORKING. WAS TOLD FIRST 2 TIMES THAT IT WAS THE MOTOR AND SENSOR, THOSE WERE REPLACED NOW WHILE MAKING YET ANOTHER ROAD TRIP 4 HOURS FROM OUR HOME WITH OUR CHILD THE HEAT WENT OUT. HEATER WILL NOT BLOW WARM AIR OR ANY AIR FOR THAT MATTER AND DEFROSTED WILL NOT WORK RESULTING IN US STOPPING EVERY FEW MILES TO MANUALLY WIPE THE WINDSHIELD DOWN. *TR
Dec 28, 2014
STEERING,ELECTRICAL SYSTEM,WHEELS
1 complaint
I PARALLEL PARKED MY CAR ON A HILLSIDE STREET WITH THE FRONT WHEELS ANGLED TO TOUCH THE CONCRETE CURB PER THE CITY'S HILLSIDE PARKING RULES. I REMOVED THE KEY AND LOCKED THE DOORS. WHEN I RETURNED TO DRIVE HOME AFTER THE CAR WAS SAFELY PARKED FOR ABOUT 1 HOUR ( TIME WAS ABOUT 6:30 PM--STILL DAYLIGHT) I COULD NOT TURN THE IGNITION KEY TO UNLOCK THE ELECTRIC STEERING LOCK. NONE OF THE ELECTRICAL ACCESSORIES WORKED BECAUSE THE STEERING WHEEL WAS LOCKED. I COULDN'T OPEN THE ELECTRIC WINDOWS, SO I WAS SWEATING WITH ALL THE WINDOWS CLOSED. I WAS ABLE TO CALL ONSTAR WITH MY CELL PHONE FOR HELP AND THEY CONFIRMED THAT MY BATTERY WAS FULLY CHARGED AND THEY HAD ME TRY MY OTHER IGNITION KEY AND TO REPEATEDLY TURN/ROCK THE STEERING WHEEL FORCEFULLY TO UNLOCK IT WITH THE KEY IN THE IGNITION. AFTER NOTHING WORKED, THE ONSTAR SERVICE PERSON SAID HE WOULD CALL A TOW TRUCK FOR SERVICE. AFTER WE HUNG UP, AND I WAS WAITING, I TRIED THE IGNITION KEY AGAIN, AND THE KEY TURNED AND UNLOCKED THE ELECTRIC STEERING LOCK. I COULD START THE CAR TO DRIVE AGAIN.I CALLED ONSTAR BACK TO CANCEL THE TOW SERVICE CALL. I TOOK THE CAR TO MY CHEVROLET DEALER 3 DAYS LATER FOR A ROUTINE MAINTENANCE APPOINTMENT I HAD MADE 3 WEEKS BEFORE. NOTHING THEY COULD DO, EXCEPT ADVISE ME NOT TO ANGLE THE FRONT WHEEL WHEN I PARKED & LOCKED THE CAR. THIS DOES NOT SEEM LIKE A SAFE WAY TO DESIGN AN STEERING IGNITION LOCK. IT TOOK ME OVER 45 MINUTES TO FINALLY UNLOCK THE STEERING WHEEL & START THE CAR. *TR
Aug 28, 2014
SUSPENSION,POWER TRAIN,ENGINE
1 complaint
I FOUND A WHITE METALLIC GUNK ON DRIVEWAY. I WENT TO INVESTIGATE FOR LEAKAGE, AFTER DEALER HAD ONE WEEK AHEAD APPOINTMENT AVAILABLE. I FOUND RUST ON THE WELDS OF THE MUFFLER, RUST ON THE HANGER RODS FOR THE MUFFLER, RUST ON NUTS AND BOLTS THROUGHOUT THE UNDER CARRIAGE, RUST ON METAL PARTS OF THE DRIVE SHAFT, RUST ON THE BACK TIRE TRIMS, RUST ON THE ENGINE BLOCK, RUST ON THE SUSPENSION, RUST ON THE SHOCKS, AND THE LIST GOES ON, ON THE MANY MORE PARTS OF THE UNDER CARRIAGE. NOT JUST RUST BUT CORROSIVE RUSTING, THAT JUST DIDN'T START OVER THE LAST THREE WEEKS. DEALER HAD TO FAIL TO PUT CAR UP ON RACK UPON RECEIVING FROM CHEVROLET, AND FAILED BEFORE HANDING IT. THIS TYPE OF RUSTING HAPPENS ONLY AFTER MAYBE THREE YEARS OR MORE AT LEAST ACCORDING TO PEOPLE I'VE SHOWN THE PHOTOS TO, WHO KNOW CARS. DEALERSHIP HAS A GM EXPERT COMING IN TO EXPECT THE CAR. FEEL VERY UNSAFE DRIVING THIS CAR. *TR
Aug 18, 2014
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
I RECENTLY PURCHASED A BRAND NEW 2014 CHEVY CRUZE. ON THE WAY TO WORK FOUR DAYS AFTER PURCHASING IT, I WAS SIDE SWIPED BY ANOTHER VEHICLE AT 55 MPH. MY VEHICLE WAS PUT INTO A SPIN, I HIT A CURB AND SNAPPED THE PASSENGER SIDE SUB FRAME, SPUN OUT, AND MY VEHICLE WENT UP INTO FLAMES. IT WAS ENGULFED WITHIN 20 SECONDS OF THE ACCIDENT. I HAD TO KICK THE DRIVER DOOR OUR BECAUSE IT WOULDN'T OPEN. I WAS LUCKY ENOUGH TO GET OUT OF THE CAR BEFORE BEING BURNED. THERE WERE NO DEATHS, I WAS THE ONLY OCCUPANT OF THE VEHICLE AND I WAS ABLE TO EXIT THE VEHICLE WITH A MODERATE CONCUSSION, AND MULTIPLE BRUISES. HAD THERE BEEN ANYONE ELSE IN THE CAR, THE OUTCOME WOULD'VE BEEN DIFFERENT. THE VEHICLE HAD 200 MILES ON IT AT THE TIME OF THE ACCIDENT. I DON'T RECOMMEND BUYING A CHEVY, THEY ARE NOT SAFE VEHICLES. GM WILL NOT RETURN MY PHONE CALLS OR DO ANYTHING TO CORRECT THIS ISSUE. *TR
Aug 10, 2014
AIR BAGS,STRUCTURE,ENGINE
1 complaint
MOVING WITH TRAFFIC, SNEEZED AND WHEN I OPENED MY YES I COULDN'T STOP IN TIME AND REAR ENDED A STOPPED OR SLOWING DOWN VEHICLE. I WAS WEARING MY SEAT BELT,SLAMMED INTO THE STEERING WHEEL, WONDERED WHY THE AIR BAGS DIDN'T DEPLOY. WENT TO HOSPITAL. BRUISED FROM RIGHT SIDE OF NECK DOWN MY CHEST. FAINT BLACK YES FROM HITTING STEERING WHEEL. BRUISES ON BOTH KNEES. I AM CONCERNED THE AIR BAGS FAILED. YOUR ASSISTANCE WOULD BE APPRECIATED. ALSO HAVE PICTURES OF BRUISING. *TR
Jul 30, 2014
SUSPENSION,AIR BAGS
1 complaint
2 MANUFACTURER RECALLS; FIRST FOR THE RIGHT FRONT AXLE NOT BEING SAFE, SECOND FOR A FAULTY AIR BAG SYSTEM. MY CAR WAS HELD FOR THE RECALL FOR 86 DAYS. UPDATED 4/24/2015 *JS
Jul 28, 2014
SUSPENSION,WHEELS
1 complaint
I AM A VERY FRUSTRATED MOTHER WITH THIS VEHICLE PURCHASE. I PURCHASED A CHEVROLET CRUZE FOR MY SON AS A GIFT FOR HIS HIGH SCHOOL GRADUATION FEBRUARY 2, 2014. A MONTH LATER THERE WAS A STOP ON SALES BECAUSE OF THE DANGEROUS RECALL FOR THE FRONT AXLE RIGHT HALF THAT CAN BREAK. THE CAR HAS BEEN SITTING IN THE DEALER FOR 2 MONTHS AND I AM MAKING PAYMENTS ON A VEHICLE THAT WE CANNOT EVEN USE. I KNOW IT IS NOT THE DEALERS FAULT , IT IS THE GMC MANUFACTURING COMPANY. I KNOW SOMEONE NEEDS TO BE HELD ACCOUNTABLE FOR THIS. THIS IS A DISGRACE TO OUR COUNTRY. HOW CAN ONE OF THE BIGGEST CAR COMPANIES IN THE UNITED STATES BE SO IRRESPONSIBLE? AFTER ALL THE BAILOUT MONEY THAT WAS GIVING TO THEM OUT OF OUR TAX DOLLARS. I DO NOT EVEN FEEL SAFE FOR MY SON TO DRIVE THAT CAR ANY MORE EVEN IF THEY REPLACE THE PARTS. I WOULD PROBABLY NEED TO GET A SECOND OR THIRD OPINION. WHAT AM I MY SUPPOSED TO DO TRADE IN THE CAR FOR WHAT? FOR ANOTHER VEHICLE THAT HAS MORE RECALLS. IT LOOKS LIKE ALL OF THE GMC VEHICLES HAVE RECALLS. WE PURCHASED THE CRUZE BECAUSE IT WAS ECONOMICAL ON GAS AND LOOK I HAVE A FRUSTRATED TEEN THAT IS STARTING COLLEGE IN LESS THAT A MONTH AND CANNOT DRIVE HIS BRAND NEW CAR. I KEEP GETTING MESSAGES ABOUT OTHER RECALLS, THE RECENT ONE WAS THE DEFECTIVE AIR BAGS. PLEASE TELL ME WHAT I CAN DO TO FEEL BETTER. I CALLED GMC ASKED TO TALK TO A SUPERVISOR AND WAITED AND WAITED AND THEY WASTED MY TIME BECAUSE NO ONE WANTS TO HEAR A MOTHER COMPLAINING ABOUT HER CHILD'S SAFETY. IF EVERYONE WOULD DO THEIR JOB CORRECTLY, NO ONE WOULD BE HAVING THESE PROBLEMS. I REALLY HOPE SOMEONE IS HELD ACCOUNTABLE FOR ALL OF THIS. HOW CAN THEY REPLACE THE PARTS WITH USED PARTS? I REALLY HOPE THAT ALL OF US BEING AFFECTED BY THESE GET SOME INCENTIVE TO KEEP OUR CARS AND TO HELP US TO EASE OUR FRUSTRATION. I AM REALLY CONCERNED ABOUT MY SON'S SAFETY. HELP!!! THANKS SO MUCH FOR YOUR TIME. *TR
Jul 17, 2014
POWER TRAIN,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS:14V372000 (AIR BAGS) AND 14V151000 (POWER TRAIN), AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Jul 03, 2014
POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
MY VEHICLE RECENTLY BECAME PART OF THE GM RECALL BELOW: VEHICLES AFFECTED: ABOUT 174,046 MODEL-YEAR 2013-2014 CHEVROLET CRUZE SEDANS EQUIPPED WITH A TURBO 1.4-LITER ENGINE AND MANUFACTURED BETWEEN NOV. 28, 2012, AND MARCH 7, 2014. THE PROBLEM: THE RIGHT FRONT HALF SHAFT MAY FRACTURE AND SEPARATE WHILE DRIVING, POTENTIALLY CAUSING THE VEHICLE TO LOSE POWER AND COAST TO A STOP. IF A VEHICLE WITH A FRACTURED HALF SHAFT IS PARKED WITHOUT THE PARKING BRAKE APPLIED, THE CAR COULD MOVE UNEXPECTEDLY. EITHER CONDITION INCREASES THE RISK OF A CRASH. EVER SINCE I BOUGHT IT I KEPT HEARING STRANGE NOISE UNDER MY CAR. NOT JUST THAT THE CAR ALSO HAD SOME OTHER ISSUES WITH THE ELECTRICAL, THE SCREEN KEPT GOING BLACK. I CALLED THE AGENCY AND THEY KEPT MY CAR FOR A WEEK. THEY KEPT SAYING THAT THEY HAD TROUBLE KNOWING WHAT EXACTLY WAS GOING ON WITH MY CAR. AT THE END THEY JUST SAY THAT IT WAS DUE TO AN UPDATE. BUT , UNTIL NOW I STILL HEAR THE NOISE AS IF SOMETHING ABOUT TO BRAKE. AFTER READING THE RECALL I AM CONCERN FOR MY SAFETY. PLEASE HELP. *TR
Apr 05, 2014
EQUIPMENT
1 complaint
WHEN A/C IS ON IT BLOWES COLD AIR ON THE WINDSHIELD OUT OF THE DEFROSTER VENTS AND FOGGS UP THE WINDSHIELD UBSTRUCTING VISION.IT CAN NOT BE SHUT OFF BY ANY CONTROALS.TOOK CAR BACK TO DEALER,THEY SAID FACTORY HAS NO FIX FOR THE PROBLEM.I HAVE TO USE WINDSHIELD WIPERS TO WIPE OFF THE CONDENSATION OFF THE GLASS SO I CAN SEE AT NIGHT. *TT
Aug 28, 2013
Frequently Asked Questions
How many problems does the 2014 CHEVROLET Cruze have?
The 2014 CHEVROLET Cruze currently has 688 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2014 CHEVROLET Cruze?
The most common problems reported for the 2014 CHEVROLET Cruze are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2014 CHEVROLET Cruze problem data come from?
All problem and complaint data for the 2014 CHEVROLET Cruze comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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