2015 CHEVROLET Cruze Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
248
Complaints Reported
Complaints by Component
ENGINE
49 complaints
I have had to replace the turbo 3 times now. My car was leaking oil where the the oil filter is so I replaced that whole part. I watched a video how to replace the part. And it said in the video to remove the plastic piece from the engine oil cooler filter housing if you have a turbo because it feeds oil to your turbo. Well my car had the original part on it and the plastic piece wasn't removed causing no oil to get to the turbo. And the turbo has glowed red hot almost catching fire.
Mar 05, 2025
My 2015 Chevy Cruze has had the Turbo replaced because it was blown. It has had every component that connects to turbo replaced, MAP sensor, wastegate, the intake system, the manifold gaskets, the coil pack, fuel injectors idle control valve, coolant bypass hose and engine coolant housing, oxygen sensors, oil pressure sensor switch, purge valve solenoid, and of course the oil pan gasket. Every hose has been changed in case of pin hole for air leak too. I run Iridium spark plugs, high test gas, do my oil changes on time with full synthetic oil but yet every time something gets fixed the check engine light comes back on. Living in the great (not) state of NY you cannot have check engine on for inspection, I financed this with Carvana and this car has been nothing but problems. I would think looking at all the reviews on here CHEVROLET WOULD DO A RECALL ON THESE CRUZE’S! The turbo’s are a major issue and cost Thousands of dollars to repair… Like many others I live on a very tight budget I’m on disability and cannot afford to keep trying to fix this car. It’s time to do something about it, maybe a class action lawsuit on the turbo’s……
Jul 11, 2024
The turbo on the vehicle develops a crack in the exhaust side by the wastegate over time. This is a common problem as reported by forums, that seems to be a near 100% failure rate. The crack causes lost of intake boost pressure that throws a low boost code and reduces engine power significantly.
Dec 11, 2023
Vehicle only has 47939 miles on it and my check engine light came on. I had it coded and it comes up the turbo. It sounds bad and loses power at stop light or going up hill
Sep 30, 2023
The contact owns a 2015 Chevrolet Cruze. The contact stated while driving 60 MPH, the vehicle started to lose motive power. The check engine warning light was illuminated. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,000.
Sep 19, 2023
+ 44 more complaints for this component
UNKNOWN OR OTHER
26 complaints
Radiator leaks, car overheated. Looking online it is obvious that a lot of people have had this same issue, so why no recall. It's a peice of crap car, that is dangerous to drive.
Dec 16, 2025
On [XXX], I purchased a used car from Marietta Auto Sales(2015 Chevy Cruze), through sales agent Alexis Wiley, I test drove the car and everything seemed fine, so I continued with the purchase, later that same day I had a diagnostic done on the car(AutoZone),the fix finder read Check Engine(pass),ABS(pass),Emissions ready(no),Service Interval(pass), I attempted to contact Agent Alexis Wiley immediately, to no avail as it was later in the day, the very next day after the purchase the check engine light came on, I was able to get in touch Agent Alexis Wiley that day and she assured me she would help me address the matter, she did not, there were a mixture phone calls and text between her and I, I made several calls and left several messages and was told someone would get back to me, they never did. On 11-23-2024 I drove to the establishment to show them the many diagnostic reports showing that the car they sold me was defective, additionally I performed an on the spot diagnostics with my (INNOVA SD35 scan tool), also in front of service manager (Paul),he would not reveal his sir name to me, I showed how the diagnostic revealed that for some reason the, Fuel System monitor, Oxygen sensor monitor, as well as the Oxygen Sensor Heater Monitors, have all been disabled, to know avail, the establishment continued defend the sell of this defective vehicle. I've spent thousands of dollars attempting to repair the vehicle to no avail. As I Traded my vehicle to this same establishment at the time of the sale, I am forced to commute in a vehicle that has cut off no less than three times while waiting at a red light, each time I put fuel in the vehicle it struggles to start back up. I've filed complaints against this establishment with the,(BBB),(Capitol One Auto Finance),all to no avail, and most recently with the (CFPB-),which is currently open. This establishment withheld things about this vehicle that should have been made known to me as a consumer. My safety is at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 20, 2025
Frequent thermostat/coolant system problems going on 4 times since I have had the car.
Mar 12, 2024
Leaking coolant underneath the vehicle
Apr 04, 2023
coolant leaking on drivers side of engine.
Feb 26, 2023
+ 21 more complaints for this component
ELECTRICAL SYSTEM
20 complaints
I have had my car in the shop MULTIPLE TIMES causing me to lose work. On july24 my car radio shutoff,and on dashboard light off , inside lamp lights flickered. A message of service stabilitrak, service steering. Car parked within 3 miles. I called AAA and towed to koons whitemarsh immediately. I told advisor what happened. After she called next day to say battery was bad.I remembered that there was a recall on negative battery cable. My battery was checked on 7-11-23 and was fine. My battery was installed 10-21-20. No problems with electrical. I requested to have cable replaced because I have been in the shop to much missing work. Then I foundThere is a service bulletin recall for exactly what was happening with my car. I was told my Vin didn't match and that was it!! Despite being my exact problem. I am female so I think I was just ignored. I got a battery that I may not have needed and requested cable because I didn't want to loose steering. By stopping so soon code may not have appeared at dealer. Igot a $70help with bill of $626 for a repair. should be included in this recall despite vin . I have exactly what is recalled.. sometimes cars are added to recalls after initial recall.
Aug 08, 2023
The contact owns a 2015 Chevrolet Cruze. The contact stated that at start up, the key was placed in the ignition however, the vehicle failed to start. The contact stated that she attempted to start the vehicle another time and the vehicle started. The contact stated while driving at an undisclosed speed, the A/C unit inadvertently turned on, but there was no air coming through the vents. The contact stated that she was able to drive to work however, after getting off work, she attempted to start the vehicle and the vehicle failed to start. The contact attempted a second time and the vehicle started and performed as designed. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact was informed that the vehicle would be kept overnight. The contact was then informed by the dealer that the vehicle had been diagnosed and that the communication and power issue were not receiving any voltage. The contact was then informed that a message was displayed on the instrument panel “Theft Deterrent “and the hazard lights intermittently flashed, and the HBC warning light illuminated. The vehicle was repaired. The contact stated that upon research, she referenced TSB: SB 10057574-8899: indicating the negative battery and the battery fuse block. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered. The failure mileage was approximately 107,392.
Jul 28, 2023
THE CAR IS SLOWLY START TO NOT TO CRANK AND THE RADIO WILL GO OUT TO I WILL HEAR A HISSING SOUND LIKE SOMETHING EXPLODE THE MECHNICAL TOLD ME THIS AN ISSUE CHEVY HAVE BEEN DEALING WITH ALOT RECENTLY HOWEVER THERE IS NO RECALL FOR THAT AND IT SHOULD
Apr 29, 2021
I AM LEASING THIS CAR USED. THERE IS PROOF FROM PREVIOUS OWNER HIS TROUBLE WITH DRIVER WINDOW STOPS WORKING DUE TO MOTOR INSIDE WINDOW OR UNLINKING. HE HAS A RECEIPT OF REPLACING THIS AND I HAVE REPLACED 3 MORE TIMES THEY DEALER PARTS AND EVERYTHING AND IT HAS STOPPED WORKING AGAIN. THE LAST ONE ALMOST STARTED ON FIRE INSIDE MY DOOR. IT HAPPENS WHENEVER I USE THE WINDOW WHETHER BEING PARKED OR DRIVING.
Apr 05, 2021
MY RADIO CONNECTION GOES IN AND OUT. IT STOP AUTOMATIC AND RESTART AUTOMATIC. I HAD PROBLEMS WITH BATTERY, REPLACED COUPLE OF TIMES. *TR
Apr 14, 2020
+ 15 more complaints for this component
POWER TRAIN
12 complaints
Water pump failed and car began to overheat. The car advised that it was turning off my heat due to the car getting too hot and then advised to stop the car due to overheating. When i took it to a certified chevy dealership the mechanic stated that this car maker and model was well known to leak liquids from many locations under the hood. He said that this car alone has kept them in service with as many repairs they have to do for these cars. My car was the fourth Chevy Cruze there that day that had some type of liquid leaking from under the hood. If this is that well known an issue with these type of cars then chevy should have a recall to fix this obvious malfunction so i wanted to make sure i Made a complaint on this in case others had not.
Mar 27, 2022
Car rolls backwards on any incline. Transmission replaced early on issue continued. Serious safety issue for owners of these vehicle in hilly terrain.
Feb 03, 2022
TO WHOM EVER IT CONCERNS TO, I HAVE AN ISSUE WITH MY OIL PAN DRAIN PLUG BEING STRIPPED O MY 2015 CHEVROLET CRUZE. EVERY SINCE I BOUGHT MY CHEVROLET CRUZE TO GET OIL CHANGES THE PROBLEMS ALWAYS ARISES.I'VE LOOKED AT DIFFERENT FORUMS AND LOOK AT YOUTUBE VIDEOS TO SEE IF OTHERS ALSO HAVE SIMILAR PROBLEMS WITH THE OIL PAN DRAIN PLUG BEING STRIPPED. THERE OTHERS THAT HAVE THE SAME PROBLEM WITH THAT PARTICULAR CAR.I LOVE THE CHEVROLET BRAND. I HAVE TWO CHEVY CARS THAT I LOVE WHICH ARE MY IMPALA AND MY CRUZE. I HAD MY IMPALA FOR ALMOST EIGHT YEARS NEVER HAD AN ISSUE WITH THE DRAIN PLUG BEING STRIPPED. I WAS IN MY YARD DAY COMING BACK FROM AN OIL CHANGE AND SAW A PUDDLE OF OIL IN MY FRONT YARD. I TOOK THE CAR BACK TO THE DEALERSHIP TO HAVE IT EXAMINED AND THEY SAID FIX THE PROBLEM. LEFT THE DEALERSHIP AGAIN DROVE OFF NOTICE THAT IT WAS STILL LEAKING. THIS TIME I TOOK IT BACK AGAIN THEY HAD TO GIVE ME AN EXPANDED DRAIN PLUG TO FIX THE ISSUE. THE PROBLEM HAVE BEEN RESOLVED FOR THE MOMENT. IF I WAS AWARE OF THE OIL LEAKING OUT IT COULD HAVE BLOWN MY ENGINE WHICH WOULD'VE CAUSE ME TO LOSE MY CAR. I FEEL THE OIL PAN THAT ARE ON THE CRUZES SHOULD BE DESIGN A CERTAIN WAY SO THE ISSUES WOULDN'T HAVE TO ARISE.
Feb 17, 2021
CAR HAD BEEN REPAIRED FOR A CRACKED RADIATOR. DIAGNOSTIC TEST SHOWED THAT TURBOCHARGER IS MALFUNCTIONING. UPON STARTING THE VEHICLE THERE WAS ISSUES WITH ENGINE THE ENGINE STALLING. UPON DRIVING THE ACCELERATION OF THE VEHICLE IS ABNORMAL, LOUD ENGINE NOISES UPON ACCELERATION AND AND CAR DOES NOT PICK UP SPEED AT A FAST ENOUGH RATE TO SAFELY MERGE INTO TRAFFIC AND NAVIGATE AT A SAFE SPEED.
Dec 07, 2019
ON OCTOBER 25, 2019 MY TURBO FAILED LEADING DEBRIS TO CLOG MY CATALYTIC CONVERTER LEADING IT TO FAIL AS WELL. I BOUGHT MY CAR NEW ON OCTOBER 10, 2015. SINCE BUYING IT, MY WATER PUMP FAILED TWICE, CAMSHAFT COVER REPLACED TWICE, THERMOSTAT REPLACED, OIL TUBE AND PAN REPLACED TWICE, COOLANT TUBE REPLACED ONCE. EVERY TIME I BROUGHT IT IN TO THE DEALERSHIP, I REPORTED THE CAR'S PROBLEM OF IDLING ROUGH WHILE IN DRIVE AT A STOP LIGHT OR IN PARK IN MY DRIVEWAY AND EVERY TIME, THE DEALERSHIP REPORTED THEY COULDN'T FIND ANYTHING. WHEN I WAS TOLD MY TURBO HAD FAILED, THEY SAID THAT'S WHY MY CAR WAS IDLING ROUGH. EVERY TIME ONE OF THESE PROBLEMS OCCURRED, I WAS ON THE HIGHWAY. I AM LUCKY I WASN'T HIT OR KILLED IN ANY OF THESE INSTANCES.
Nov 15, 2019
+ 7 more complaints for this component
AIR BAGS
12 complaints
The car was a total loss due to a MVA which involved this car only. The car hydroplaned, it spun and the traction control light was blinking. The front of the car hit the guardrail, spun, and then the back end hit the guardrail. At this point, all the dash lights were blinking and the car dead in the road. The flashers were turned on but due to the car dead, there were no flashers on and the car was stuck in the fast lane of a three lane highway in the dark and pouring rain. The air bags never deployed nor did the seatbelt tighten up. Components that failed: flashers, airbags, seatbelts, etc. Safety: could not alert other drivers that the car was in the road and was almost struck by a tractor trailer and other cars. Problem was reported to the insurance company who claimed it as a total loss. The police were called to the scene of the accident so there is a police report. The traction control warning light lit when the car hydroplaned. All the lights on the dash started flashing when it hit the guardrail, then after that, unsure when the car died and no power. The tow truck driver could not turn the steering wheel when he tried to pull it up the flat bed.
Oct 04, 2021
My car was stopped at the red light in traffic waiting for the light to turn green when my vehicle was rear ended car dashboard registered that the airbags went off along with smell of the airbag ignition powder however no airbags actually were released
Jul 30, 2021
TL* THE CONTACT OWNED A 2015 CHEVROLET CRUZE. THE VIN WAS NOT PROVIDED. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING ABOUT 45 MPH, THE VEHICLE REAR-ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING. THERE WAS NO INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED AWAY BY THE INSURANCE COMPANY. THE INSURANCE COMPANY HAD NOT MADE A DECISION ON THE STATUS OF THE VEHICLE. THE DEALER AND THE MANUFACTURER WERE NOT CALLED. THE FAILURE MILEAGE WAS 55,593.
Jul 07, 2020
DRIVING IN A TURNING LANE, AND A VEHICLE PULLED OUT IN FRONT OF ME WITHOUT LOOKING, SWERVED TO AVOID THE VEHICLE AND HIT A STATIONERY TRUCK PRETTY HARD, SUSTAINED INJURIES FROM THE ACCIDENT AND NONE OF THE AIRBAGS IN THE VEHICLE DEPLOYED. VEHICLE WAS CONSIDERED TOTALED BY THE INSURANCE.
Jun 30, 2019
HIT A SMALL ANIMAL AND A ROCK AND DIRT WITH FRONT END ALL AIR BAGS IN FRONT AND SIDE INFLATED EVEN THE PASSENGER SIDE THOUGH NO ONE SITTING IN THAT SEAT NEED TO KNOW IF THERE IS A RECALL MECHANIC SAID HE HAD NEVER SEEN THIS BEFORE
May 16, 2019
+ 7 more complaints for this component
STEERING
11 complaints
The steering wheel will intermittently "stick" requiring a slight tug to release.
Mar 23, 2023
Without warning, the mylink display first went black as i was making a left turn and disconnected from bluetooth. Within seconds the steering wheel got really stiff and it almost felt like the whole power shut off from the car but came back to normal within seconds and kept doing this for 3 more times, each lasting maybe 5 seconds. Very scary.
Oct 06, 2021
VEHICLE STARTED TO DISPLAY "SERVICE STABILITRAK" ON DIC PANEL AFTER RUNNING THROUGH A PUDDLE ON A FREEWAY ONRAMP. ALSO, FROM TIME TO TIME, WHEN TURNING THE STEERING WHEEL, YOU CAN FEEL A SUDDEN JOLT OR POP (WHEEL GETS EASY TO TURN FOR A COUPLE OF INCHES OF TRAVEL). POPPING CHIEFLY HAPPENS AT SLOW SPEEDS, SUCH AS TURNING INTO A PARKING SPACE. BROUGHT THE VEHICLE TO A DEALER FOR SERVICE. THEY READ C0710 AND C055C CODES. ADVISED THAT THE VEHICLE NEEDS A NEW STEERING GEAR. VEHICLE HAS LESS THAN 40,000 MILES.
Oct 27, 2019
WHEN DRIVING ON THE HIGHWAY, OR TURNING THERE WAS A SLIGHT GLITCH OR HESITATION IN STEERING.
Feb 08, 2019
STEERING ANGLE SENSOR ELECTRICAL FAILURE. I BACKED OUT OF MY DRIVEWAY; AFTER PUTTING IT IN "DRIVE" THE CAR FISHTAILED AND THE "SERVICE STEERING WHEEL" MESSAGE CAME ON THE DASH. I BROUGHT IT TO SIMPSON CHEVROLET AND THEY DIAGNOSED THE "STEERING ANGLE SENSOR ELECTRICAL FAILURE" AND REPLACED THE STEERING ANGLE SENSOR. THEY STATED THAT THE CAR WAS UNSAFE TO DRIVE.
Aug 23, 2018
+ 6 more complaints for this component
POWER TRAIN,ENGINE
10 complaints
The check engine light came up, after having the code read it was discovered that the turbo charger was bad. My vehicle was fixed by the dealer. Prior to being fixed my vehicle was running rougher and accelerating at a slower speed.
Dec 24, 2024
When i turn the A/C on, it appears a message on the screen that says A/C off due to high engine temperature. The car is losing coolant without external leak. A mechanic performed a cold pump test to the cooling system and no external leak was found. After that it was performed a compression test at a shop to each cylinder, finding that there's a bad head gasket. My car only has 70.000 miles and it has a bad head gasket already. This can cause an accident because when your engine is overheating, you should pull over your car as soon as possible to avoid any serious damage on your car. Besides that, the losing of coolant should cause a fire on the engine. There are recalls for the same vehicle but not for the 2015 Cruze and I have read lot of complaints about the same issue.
Jun 26, 2023
THE OIL PAN KEEPS LEAKING. ANTIFREEZE WON'T HOLD
Mar 07, 2021
I JUST HAD WORK DONE ON THE ENGINE FOR THE 5TH TIME IN THE LAST 2 YEARS. ALL REPAIRS ARE RELATED TO THE ENGINE OVERHEATING OR NOT REGULATING PROPERLY. THE FIRST TIME THERE WAS SMOKE COMING FROM THE ENGINE. THE REPAIRS TO THE ENGINE HAVE COST ME ALMOST $3000 AND THAT IS NOT INCLUDING NORMAL MAINTENANCE. THE MOST RECENT ISSUE IS THE TURBOCHARGER BYPASS VALVE. I HAD IT REPLACED ON 6/27/20 AND THE LIGHT CAME BACK ON WITH THE SAME CODE ON 6/28/20. WHEN I HAD WORK DONE AT THE CHEVY DEALERSHIP IN AUGUST/SEPTEMBER OF 2019 I WAS TOLD THAT THIS IS A COMMON PROBLEM THEY ARE SEEING IN ALMOST ALL CHEVY CRUZES. I'VE BEEN TOLD THIS AT 5+ DIFFERENT DEVICE CENTERS WHILE GETTING REPAIRS DONE ON THE ENGINE OR GENERAL MAINTENANCE DONE. THE CAR HASN'T EVEN REACHED 100,000 MILES AND I'M BEING TOLD I PROBABLY NEED A NEW ENGINE. THIS IS NOT OK. I'VE BOUGHT AND REPAIRED THIS CAR AT CHEVY DEALERSHIPS. ALL MY ENGINE ISSUES HAPPEN WHEN THE CAR IS IN MOTION, AND THE CAR SHAKES A LOT DUE TO THE ENGINE OVERHEATING EVEN THOUGH THE TEMPERATURE GAGE READING IS NORMAL. SOME OF MY REPAIRS WERE DONE WITH THE WRONG VIN NUMBER RECORDED. THE REPAIRS WERE RECORDED UNDER MY 2014 CHEVY CRUZE. IT SHARED THE SAME LICENSE PLATE BUT THE 2014 CRUZE WAS TOTALED IN 2017.
Jun 29, 2020
PURCHASED VEHICLE USED 8/2017. 5/2018 CAR SMOKING AND OVERHEATING WHILE DRIVING. WATER PUMP REPLACED. STILL HAVING ISSUES WITH CAR OVERHEATING WHILE DRIVING, I WAS REPLACING COOLANT ABOUT ONCE A MONTH. TWICE THE THERMOSTAT HOUSING WAS REPLACED, 8/2018 AND 11/2018. CAR HAD ISSUES AGAIN OVERHEATING WHILE DRIVING IN 4/2019. AN INTERCOOLER PIPE, PVC PIPE, WATER PIPE, AND WATER HOSE WERE REPLACED. MY CHECK ENGINE LIGHT CAME ON AGAIN IN 9/2019, MANY ISSUES WERE FOUND BUT I ONLY HAD ENOUGH MONEY TO REPAIR THE CATALYTIC CONVERTERS. AT THIS POINT I WAS REPLACING COOLANT EVERY TWO WEEKS TO AVOID THE ENGINE OVERHEATING AND AT TIMES IT WAS A VISIBLE PUDDLE COMING FROM UNDER THE CAR. 11/20/2019 I RETURNED TO GET A SENSOR AND ANOTHER THERMOSTAT HOUSING REPLACED. 11/27/2019 I HAD THE CAR TOWED TO THE SHOP AFTER MY VEHICLE BEGAN SMOKING WHILE DRIVING. I PULLED OVER AND COOLANT WAS QUICKLY DRIPPING OUT FROM UNDER THE CAR. THE RADIATOR WAS CRACKED AND NEEDED TO BE REPLACED. WHEN THE CAR WAS RETURNED TO ME I NOTICED THAT THE ENGINE WAS NOISY AND THERE WAS A SCREECHY SOUND UPON ACCELERATION. I HAD TROUBLE PICKING UP SPEED. I GOT TO THE GAS STATION ABOUT A MILE AWAY AND TURNED OFF THE CAR TO GET GAS. WHEN I TURN THE VEHICLE BACK ON THE ENGINE BEGAN TO SHAKE, REV UP AND DOWN ON ITS OWN, AND THEN CUT OFF. I TRIED A FEW TIMES TO START THE CAR UP AND IT HAPPENED EVERY TIME. I IMMEDIATELY CALLED THE REPAIR SHOP AND HAD THE CAR TOWED BACK THE SAME NIGHT. THEY WERE ABLE TO LOOK AT IT ON 11/29/2019 AND REPORTED THAT THEY SAW NO ISSUES. IN DISBELIEF, I PICKED UP THE CAR, AND I DROVE AROUND FOR ALMOST A WEEK. I ENDED UP COMING BACK TO RIDE ALONG WHILE A TECHNICIAN TEST DROVE THE CAR. HE SAW AND HEARD THE SAME ISSUES THAT I CLEARLY HAD WITH THE VEHICLE. WE RETURNED BACK TO THE SHOP AND HE DID A DIAGNOSTIC TEST THAT SHOWED THERE WAS AN ISSUE WITH THE TURBOCHARGER.
Dec 09, 2019
+ 5 more complaints for this component
VISIBILITY/WIPER
6 complaints
The windshield wiper transmission failed on my ‘15 Cruze in the middle of a rain storm caused my Hurricane Ida. The problem has been confirmed by my husband who is a mechanic at a Chevrolet dealership. No warning lamps, messages, or other symptoms of the problem were present prior to the onset of the problem. It had been raining a lot due to Hurricane Ida, the last time I used my wipers they worked fine. When it started raining again I tried to cut my wipers on and only my driver side wiper worked. My passenger side wiper stayed in its downward resting position and did not move or make any noises.
Sep 08, 2021
I WAS DRIVING TO WORK, ON I-95, AND IT WAS RAINING HARD ENOUGH FOR ME TO HAVE MY WIPERS MOVING CONSTANTLY. OUT OF NOWHERE, THE DRIVER SIDE WIPER JUST STOPPED WORKING. IT WENT UP, BUT IT NEVER CAME BACK DOWN.
Mar 24, 2021
THE WIPER TRANSMISSION BROKE ON THE DRIVER'S SIDE. I CAN LOOK THROUGH THE PLASTIC SHIELD AND SEE IF HAS CAME APART. I HAVE NO DRIVERS WIPER FUNCTION NO MORE. I SEE ONLINE THIS IS A COMMON PROBLEM WITH CRUZES. THE CAR ONLY HAS 54K ON IT. I NOW HAVE TO PAY A $100 DEDUCTIBLE ON MY EXTENDED WARRANTY. THIS SHOULD NEVER HAVE GONE BAD THIS SOON AND SHOULD BE COVERED BY GM. ITS A SAFETLY HAZARD NOT HAVING A WIPER IN RAINING WEATHER WHICH ITAS BEEN RAINING FOR DAYS LATELY.
Oct 21, 2020
WHEN THE DRIVER SIDE WIPER IS IN MOTION THE ARM REACHES TOO FAR TO THE LEFT AND GET STUCK OR ARM CONNECTION UNDER THE WINDSHIELD THAT LOOK LIKE A BALL IN SOCKET DISLOCATES WHEN DRIVING IN THE RAIN. CAUSING POOR VISIBILITY.
Jan 03, 2020
ONE OF THE WINDSHIELD WIPERS STOPPED WORKING. IT MOVES UP A 1/2 INCH THEN MOVES BACK DOWN. WON'T GO ANY HIGHER THAN THAT. HAPPED OUT OF NOWHERE AND THE OTHER WORKS PERFECTLY FINE. IT LOOKS LIKE A BOLT OR SOMETHING IS LOOSE.
Mar 03, 2019
+ 1 more complaint for this component
SERVICE BRAKES
6 complaints
WHEN GOING IN REVERSE TRIED TO PUSH ON THE BRAKE IT'S REALLY HARD YOU HAVE TO PUSH HARD BUT IT WON'T START. *TR
May 08, 2020
BRAKE PEDAL BECOMES HARD AFTER STARTING THE ENGINE ON OCCASION. FEELS LIKE THE BRAKE HAS A LOSS OF THE POWER ASSIST. AFTER STARTING THE CAR, PUT IT IN DRIVE, RELEASE THE BRAKE, VEHICLE BEGINS TO MOVE, APPLY BRAKE, BRAKE PEDAL BECOME VERY HARD WITH EXCESSIVE FORCE NEEDED TO STOP THE VEHICLE.
Aug 24, 2019
BRAKES WORK ONE TIME FINE THEN THE NEXT IT WILL ALMOST PUT YOU THREW THE WINDOW .NO LOSS OF PETAL BUT SAME AMOUNT OF PRESSURE APPLIED TO PEDAL EVERYTIME AND RESULTING IN A NORMAL STOP TO A SHARP STOP.NEW ROTOR AND PAD 6 MONTHS AGO. TOOK IT TO THE SHOP WEAR THE BRAKE PADS AND THE ROTOR WERE REPLACED AND THEY SAID EVERYTHING AS FAR AS THE PADS AND ROTORS ARE GOOD ITS SOMETHING ELSE.(BRAKE BOASTER , BRAKE ASST, SWITCH) TALK DEALER AND THEY SAID IT NO A COVER PART IF IT A POWERTRAIN BRAKE BOOSTER OR BRAKE ASST SWITCH. EVERY EVERY DANGEROUS I WILL NOT LET MY FAMILY DRIVE THIS CAR UNTIL PROBLEM IS SOLVED.
May 30, 2018
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES MALFUNCTIONED AND THE CONTACT CRASHED INTO THE REAR OF A SECOND VEHICLE. UPON INSPECTION, IT WAS DISCOVERED THAT THE BRAKE LINES FROM THE MASTER CYLINDER FAILED AND CAUSED BRAKE FLUID TO LEAK OUT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Mar 03, 2017
THE BRAKE PEDAL DEPRESSES BEYOND THE GAS PEDAL, SOMETIMES CAUSING MY WIFE OR MYSELF TO HIT THE GAS WHILE BRAKING. THE DEALER SAYS THIS IS NORMAL AND WE SHOULD LEARN TO LIVE WITH IT. I WANTED THE BRAKE PEDAL PULLED UP, BUT WAS TOLD YOU CAN'T DO THAT ON A CHEVY CRUZE. IF THIS IS TRUE, I BELIEVE THIS IS AN ACCIDENT WAITING TO HAPPEN, IF IT HASN'T ALREADY.
May 14, 2015
+ 1 more complaint for this component
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
5 complaints
STEREO BLINKS ON AND OFF, WHILE DRIVING OR PUTTING THE WINDOWS UP OR DOWN OR EVEN SITTING AT A STOP LIGHT. DASH LIGHTS BELOW THE STEREO BLINK ON AND OFF. STABILI TRACK LIGHT, ABS LIGHT BLINK ON AND OFF. WARNING LIGHTS ON THE DASH FLASH. BLINKERS TURN OFF INTERMITTENTLY. THIS NEEDS TO BE A RECALL!!!!! I'M NOT THE ONLY HAVING ISSUES LIKE THIS. WE DON'T SPEND 1000'S OF DOLLARS FOR GARBAGE. I CAN'T AFFORD TO KEEP FIXING THIS THING!
Oct 08, 2020
STARTED CAR AND IT RANDOMLY THE SERVICE STABILITY TRAK LIGHT CAME ON. STARTED TO DRIVE HOME AND CAR STARTED SPUTTERING AND SHAKING AS IF IT WANTED TO CUT OFF. GOT HOME TURNED THE CAR OFF AND BACK ON THE LIGHT WENT OFF BUT CAR STILL SPUTTERS AND SHAKES AND HESITATES TO ACCELERATE.
Nov 25, 2019
WHILE DRIVING ON THE INTERSTATE AROUND 70MPH, THE RADIO AND DASH LIGHTS FLICKERED ON AND OFF, AND THE SERVICE STABILITRAK LIGHT CAME ON THE DASH. IT APPEARS TO BE THE SAME ISSUE AS SB-10057574-8899.
Oct 16, 2018
CHEVY CRUZE BATTERY CABLE RECALL - SB-10057574-8899 "ON CERTAIN 2011'2015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER. WITH THIS CONDITION, THE FOLLOWING EFFECTS ARE POSSIBLE: THE RADIO/HVAC DISPLAY MAY TURN OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; 'BATTERY SAVER ACTIVE' AND 'SERVICE STEERING' MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST MAY ALSO BE LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED.
Apr 23, 2018
I AM HAVING THE ISSUE OF THE NEGATIVE BATTERY CABLE. SPECIAL COVERAGE 14311 WAS NOT ADDED TO MY CAR TO GET THIS REPAIR FIXED! WHILE DRIVING THE MY LINK CONSTANTLY REBOOTS, STABILITY TRACK POPS UP ON THE DASH, HVAC SHUTS OFF TOO
Apr 01, 2018
ENGINE,FUEL/PROPULSION SYSTEM
4 complaints
I have had car repairs done identical with the 2014 models with the same exact issues described in those year recalls, car hesitant and jerking, breaking down on numerous occasions and replacing gaskets hoses and many codes common with fuel and traction control and finally engine blown!
May 12, 2025
There are two main problems I've seen them time and time again ( on YouTube sure not great credibility but hear me out) the intake manifolds are not tightened tight enough come lose and start making the motor shudder misfire losses power and then the coolant line t isn't secured good enough and burst from high pressure I understand wanting to use plastic over metal its cheaper but aluminum would have been more reliable then after that the intake manifold causes the coolant line to burst at the t which causes your head gasket to blow which in turn kills your turbo and possibly if driven ( if it's possible to drive mind you I was almost hit twice just trying to get off the road ) kills your catalytic converters and that's a complete engine failure that could have been prevented
Aug 06, 2023
CAR STARTED SPUTTERING ON ACCELERATION AND AT CRUISING SPEEDS.. CHECK ENGINE LIGHT CAME ON WITH CODE P0171 FUEL SYSTEM TOO LEAN BANK 1. PCV VALVE LEAKING REQUIRING REPLACEMENT OF VALVE COVER
Aug 28, 2020
I PURCHASED THIS 2015 CRUZ WITH 18,000 MILES ON THE VEHICLE FROM LEE JOHNSON CHEVROLET IN KIRKLAND, WA. IT HAS BEEN BACK TO THE MECHANIC 3 SEPARATE TIMES WITH A COMPLAINT THAT THIS VEHICLE EXCELERATES SPORADICALLY AND WITHOUT NOTICE. THERE IS NO FAULT CODES THAT COME UP. THE MECHANICS DRIVE IT BUT THIS DOES'NT HAPPEN TO HIM, THEREFORE THEY STATE THAT THIS IS NOT A PROBLEM. I FEEL TOTALLY UNSAFE WHEN THIS HAPPENS AND I'M AFRAID TO DRIVE THIS CAR. ( I DRIVE WITH ONE HAND ON THE GEARSHIFT IN CASE THIS HAPPENS SO I CAN PUT IT IN NEUTRAL IMMEDIATELY. I WANT THIS COMPLAINT TO GO ON RECORD THAT I HAVE FILED THIS CLAIM AS WELL AS WORKED WITH THE MECHANICS ON 3 DIFFERENT OCCASIONS AND FEEL AS IF I HAVE NO RECOURSE FOR WHAT I CONSIDER A SERIOUS PROBLEM
Nov 08, 2016
ENGINE AND ENGINE COOLING
4 complaints
The contact owns a 2015 Chevrolet Cruze. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a cracked catalytic convertor. The vehicle was repaired, however, two years later the failure recurred, and the vehicle was taken to an independent mechanic where it was diagnosed with catalytic convertor failure. The vehicle was not repaired. The contact discovered an unknown recall; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Apr 08, 2024
The contact's sister owns a 2015 Chevrolet Cruze. The contact stated that while driving at approximately 55 MPH, the vehicle started to overheat. After stopping, the driver noticed there was coolant leaking from the vehicle. The driver added additional coolant to the reservoir. The contact removed the water pump and noticed that the housing unit had crumbled. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 96,000.
Jul 31, 2023
The contact owns a 2015 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the engine overheated and the vehicle would not properly accelerate. The contact stated that coolant was leaking from the engine from a failure with the coolant lines causing the engine to overheat with multiple electric failures. The failure also occurred due to overheating including the main computer failure. The contact indicated that the vehicle was serviced several times for the same failure and the thermostat was replaced; however, the failure recurred. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 55,000.
Dec 20, 2022
The contact owns a 2015 Chevrolet Cruze. The contact stated while driving 30 MPH, the vehicle overheated. The vehicle was taken to an unknown dealer, who diagnosed that there was a coolant leak and that the water pump was faulty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
Dec 19, 2022
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
4 complaints
I ALMOST LOST MY [XXX] LIFE ON THE HIGHWAY TODAY BECAUSE IT'S A RECALL ON MY CAR THAT Y'ALL DON'T WANT TO FIX BECAUSE MY VIN NUMBER WASN'T CALL . PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Sep 16, 2020
THROTTLE POSITION SENSOR. CHECK ENGINE LIGHT CAME ON CAR STARTED BLOGGING DOWN DROPPING RPMS WHILE DRIVING, AS I CAME TO A COMPLETE STOP THE CAR WOULD DROP RPMS AND THEN GO ABOVE THEN NORMAL IDLE RPMS BUT SEEMED TO WANT TO GO WHILE MY FOOT WAS ON THE BREAK. . WHEN THE CAR IS OFF THE CODE IS READING THE THROTTLE POSITION AT 16.5% WHEN IT SHOULD BE AT ZERO! WHEN THE CAR IS ON THE THROTTLE POSITION READS AT 40% NOT 100%. IT IS A HUGE CONCERN CONSIDERING THE THROTTLE CAN GET STUCK AT ANY POINT AND THEIR GOES MY LIFE AS WELL AS MY 2 YEAR OLDS LIFE.
Nov 07, 2019
WHEN STARTING THE CAR, A PREVIOUSLY USED 2015 CHEVY CRUZE LT, THE CHECK ENGINE LIGHT CAME ON AND THE MESSAGES 'SERVICE TRACTION CONTROL' AND 'SERVICE STABILITRAK' APPEARED. WHEN DRIVING, THERE WAS A NOTICEABLE REDUCTION IN ACCELERATION POWER.
Aug 19, 2019
11/14/17 ' PM CHECK ENGINE LIGHT (CEL) 11/15/17 ' HONDA DEALER REFERRED TO CHEVROLET DEALER DUE TO 'PROPRIETARY CODE' 11/16/17 ' 60191 MILES - CHEVROLET DEALER PERFORMED SUBLET REPAIRS - INTAKE MANIFOLD REPLACEMENT 7/10/18 - 74,958 ' AM STARTED ROUGH; SERVICE STABILITRACK, TRACTION CONTROL, & CEL MECHANIC PULLED CODE P0300; CYLINDER #3 MISFIRE REPLACED SPARKS PLUGS - CLEANED FUEL INJECTORS PICKED UP CAR IN PM; ROUGH START - NO INDICATOR LIGHTS 7/11 - 75,029 ' PM CEL WHILE CLIMBING HILL MECHANIC PULLED CODE P0299; ENGINE UNDER BOOST & 'MULTIPLE MISFIRES' MECHANIC SUSPECTED WATER IN FUEL, ADDED LUCAS OIL FUEL TREATMENT 7/12 ' AM STARTED ROUGH; STABILITRACK, TRACTION CONTROL, & FLASH CEL 7/16 - 75,086 - DEALER PULLED CODES P0300, U0121, U0100 RECOMMENDED SPARK PLUG REPLACEMENT BUT REPLACED COIL PACK 7/17 ' AM - CEL WHILE CLIMBING HILL DEALER PULLED CODE P0299; ENGINE UNDER BOOST REPLACED TURBO CHARGER, GASKET, SEALS, OIL FEED LINE, CORRECTED COOLANT LEVEL, CLEARED CODES - PERFORMED ROAD TEST 7/18 ' PM PICK-UP - STARTED ROUGH; SERVICE STABILITRACK, TRACTION CONTROL, & CEL 7/19 ' DEALER REPLACED SPARK PLUGS WITH OEM RECOMMENDED BRAND/TYPE - KEPT CAR OVERNIGHT FOR POSSIBLE 'COLD START' ISSUE 7/20 ' CAR READY FOR PICK UP 7/24 ' AM CEL WHILE CLIMBING HILL 7/25 ' AM CEL ON START ' WENT TO DEALER DEALER FOUND CEL NOT ON WHEN LOGGING MILEAGE DEALER KEPT CAR OVERNIGHT TO REPRODUCE PROBLEM 7/26 ' PM PICKED UP CAR 8/16 - STARTED ROUGH IN AM; STABILITRACK, TRACTION CONTROL, & FLASHING CEL CALLED DEALER; ASKED TO BRING CAR IN FOR CODES TO BE PULLED DEALER PULLED CODE P0300; HISTORY OF 186 MISFIRES, AND 'ECM COMMUNICATION TEMPORARILY LOST' 8/30 ' 77094 ' PICKED UP CAR; FAILED TO REPRODUCE ISSUE 9/11 ' 77736 ' HONDA DEALER ADVISED OF OIL LEAK DURING OIL CHANGE 9/14 ' 77960 ' CHEVROLET DEALER REPLACED LEAKING 'OIL RETURN LINE COMING FROM BOTTOM OF TURBO'
Sep 15, 2018
VEHICLE SPEED CONTROL
4 complaints
MY CAR ACTS AS IF IT IS GOING TO STALL OUT AT 20MPH, IT IS AUTOMATIC AND THE CAR JERKS VIOLENTLY WHEN IN MOTION AND CAN BE ON AND OFF. MY FIRST CODE THAT POPPED UP WAS FOR A MISFIRE, THE SECOND FOR SERVICING THE TRACTION CONTROL SYSTEM. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION AND GOES OVER 15MPH. ONCE I GET TO THE DESIRED SPEED IT'LL STOP JERKING AS BAD BUT IF I SLOW DOWN A LITTLE AND SPEED BACK UP IT STARTS ALL OVER AGAIN AND DOES NOT FEEL LIKE PUSHING THE ACCELERATOR IS MAKING THE CAR MOVE AT ALL. I REPEATEDLY PRESS ON THE GAS AND LET GO TO TRY TO GET IT TO STOP BUT CONTINUE IN MOTION. IT HAS GOTTEN WORSE OVER THE WEEK AND I HAVE CHANGED THE SPARK PLUGS AND CHECKED FOR LEAKS.
Aug 08, 2020
2015 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD *JS
Aug 27, 2019
I AM NOT COMPLAINING ABOUT AN SAFETY INCIDENT. I'M COMPLAINING ABOUT CHEVROLET'S HANDLING OF A POTENTIAL SAFETY ISSUE. I RECEIVED A LETTER ADVISING OF A POSSIBLE ISSUE WITH THE ACCELERATOR PEDAL, THAT IT MAY BREAK RENDERING THE CAR UNUSABLE. CHEVY EXPLICITLY SAYS NOT TO BRING THE CAR TO A DEALER FOR REPAIRS, BUT INSTEAD, THEY WILL EXTEND THE WARRANTY ON THAT PART, AND COVER THE REPAIR IF IT FAILS. SOMETHING OF THIS SERIOUS AND DEBILITATING A NATURE SHOULD BE FIXED UNDER RECALL, IN MY OPINION. I WILL SUBMIT THE LETTER I RECEIVED FOR YOUR REVIEW.
Oct 03, 2016
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL; HOWEVER, THE CONTACT WAS ABLE TO DEPRESS BOTH THE BRAKE AND THE ACCELERATOR PEDALS SIMULTANEOUSLY. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS RAISED HIGH. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED OR REPAIRED; HOWEVER, THEY STATED THAT THE VEHICLE FUNCTIONED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300. UPDATED 12/20/16*LJ
Jan 12, 2016
FUEL/PROPULSION SYSTEM
4 complaints
THE VEHICLE WAS TAKEN IN TWICE FOR OIL LEAKS, PROBLEMS WITH THE PCV SYSTEM AND INTAKE MANIFOLD. AFTER THE ITEMS WERE REPAIRED AT THE DEALER, THE VEHICLE TURNS OFF AT IDLE AND ROUGH IDLES. THE CHECK ENGINE LIGHT AND TRACTION CONTROL SYSTEM STILL GOES OFF AND ON. THE VEHICLE HAS TURNED OFF WHILE STOPPED AT TRAFFIC LIGHTS.
Dec 18, 2019
A FEW WEEKS AGO MY COUSIN NOTICED A FUEL SMELL IN MY CAR AND I WENT TO GET IT CHECKED OUT AND THERE WAS A PIN HOLE IN MY FUEL LINE WHERE FUEL WAS LEAKING OUT OF.
Oct 16, 2018
WHEN I FILL MY CAR UP WITH FUEL, IT WILL NOT START. IT ACTS AS IF IT IS FLOODED.
Sep 24, 2018
I STARTED SMELLING GAS FUMES. IMMEDIATELY DROVE THE CAR TO A DEALERSHIP. THEY STATED THAT THE FUEL LINE WAS LEAKING WHERE IT WENT INTO THE MOTOR AND THE CAR WAS NOT SAFE TO DRIVE. AFTER SITTING AT THE DEALERSHIP FOR A COUPLE OF HOURS, I WAS TOLD THAT THE PART TO FIX THE CAR WAS UNAVAILABLE AT THIS TIME. MY CAR HAS BEEN SITTING AT THE DEALERSHIP FOR 4 WEEKS. NOW I AM BEING TOLD BY CHEVROLET THAT IT COULD BE 3 -4 MONTHS BEFORE THEY CAN GET THE PART. CHEVROLET CORPORATE SAID THAT THE PART WAS FAULTY AND THEY DON'T HAVE A REPLACEMENT PART. THIS PART IS THE FUEL LINE AND FUEL RAIL. CHEVROLET DOES NOT HAVE THE PART NEI5ER HAVE THEY DONE A RECALL. THEY REFUSE TO COMPENSATE ME FOR BEING WITH OUT THE CAR.
Nov 18, 2017
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
It shakes and stutters while driving off and on. If it’s super cold outside it may not even start. When sitting idle it’ll spit and sputter and periodically backfire. When going to take off from a stop sign there’s lag or it won’t take off at all even floored. I’m getting milky oil so I’m getting condensation from somewhere. This trickle effect all starts off my MAF sensor and has progressively gotten worse. I’ve had the MAF, o2 sensor, turbo valve , spark plugs, battery(s) changed all trying to fix this issue and 2 years later I’m still fighting with it. Yesterday while heading home I couldn’t go over 45, and it would stutter and feel like your driving on rubble strips, when I got home it smelled like something was burning, popped the hood and the dipstick showed “black” oil but in the oil cap there the milky oil in and around the cap as well as my fan being SUPER loud after it’s shut off.
Mar 10, 2023
BOUGHT 2015 CRUZE LT USED IN 2017 FROM LHM USED CAR SUPERMARKET. 3 MONTHS LATER I'M RETURNING TO DEALERSHIP AS THERE IS A LARGE QUANTITY OF DEXCOOL ON THE GROUND. STILL UNDER WARRANTY THEY REPLACE THE WATER PUMP. 3 MONTHS LATER AND THE VEHICLE STARTS SHAKING AND SHUDDERING WHILE AT STOP LIGHTS LOOSES POWER AND EVEN STALLS ON THE HIGHWAY. TOOK IT TO MECHANIC OUTSIDE THE LHM PERVIEW AND MECHANIC STATED: LEAKING COOLANT ON TRANSMISSION HOUSING AND POOLING THERE DRAIN PLUG STRIPPED OUT CAUSING MASSIVE OIL LEAK AND PCV BAD NEEDS REPLACED. THE NEW MECHANIC REPLACED THE OIL PAN AND GAVE ESTIMATES FOR THE PARTS AND LABOR FOR THE PCV AND THE COOLANT LEAK. NOW DON'T GET ME WRONG I LOVE MY CRUZE BUT I WAS TOLD ID BE CLOSE TO WHAT I OWE ON THE CAR TO REPAIR IT AS CHEVROLET WILL NOT DO A RECALL ON THE MASSIVE ISSUE PARTS, THERE IS ONLY 59,213 MILES ON THE VEHICLE. SOMEONE FROM CHEVROLET NEEDS TO LOOK INTO THIS AND EITHER FIX THE ISSUE OR MAKE SOME SORT OF RECOMPENSE FOR THOSE WHO ARE HAVING THE SAME ISSUE AS I AM.
Mar 22, 2021
I HAD STOPPED AT THE STORE. WHEN I CAME OUT AND STARTED MY CAR. IT INSTANTLY MADE A LOUD WHISTLING NOISE. I OPENED THE HOOD NOTHING OBVIOUS. WHEN LEFT I PULLED OUT ON THE MAIN HIGHWAY AND IT STALLED. PROBLEM WAS THE PCV VALVE IN THE INTAKE MANIFOLD CAUSING SEVERAL OTHER MAJOR ISSUES AFTER THE FAILURE
Jun 16, 2019
UNKNOWN OR OTHER,ENGINE
3 complaints
PURCHASED THIS VEHICLE IN 2017. SINCE THEN, I HAVE HAD NOTHING BUT PROBLEMS WITH IT. I HAVE NEEDED TO REPLACE THE RADIATOR, FAN, COOLANT SYSTEM, AND TURBO. NOW, THERE IS AN OIL LEAK IN THE ENGINE. THIS CAR IS TRULY A LEMON. I PURCHASED THE CHEVY CRUZE BASED ON ITS REPUTATION. I AM BEYOND DISAPPOINTED AND WILL NOT BE PURCHASING A CHEVY VEHICLE IN THE FUTURE.
Sep 20, 2020
THE CAR OVERHEATS WHENEVER THE AIR IS TURNED ON. REPLACED THERMOSTAT AND HAD THE RADIATOR REPLACED. NO RESOLUTION.
Jan 12, 2020
INTERNAL SQUEAKING SOUND WHEN IDLING OR WHEN ACCELERATING. MECHANIC COULDNT SOLVE TO RECOMMENDED GOING TO DEALERSHIP. THEY DIAGNOSED AS FAULTY IGNITION COIL AND LOOSE SPARK PLUG. I LATER FOUND OUT THERE IS A SERVICE BULLETIN AS THIS IS A KNOW ISSUE ON CHEVYS HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10090461-2280.PDF
Oct 09, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
3 complaints
CHECK ENGINE LIGHT CAME ON 11/05 AND THAT AFTERNOON THE CAR STARTED TO IDLE HARD AND SPUTTER WHEN STOPPED. THE ERROR CODES READ FOR A MAF SENSOR; HAD THAT AND THE ENGINE AIR FILTER REPLACED, AND THE CAR STILL SPUTTERED BUT THE LIGHT WENT OUT. I PURCJASED THE CAR IN 2015, IT HAD 2300 MILES AT THE TIME, AND WOULD MAKE NOTICEABLE ENGINE NOISE SOON AFTER. I TOOK IT BACK BUT THE DEALERSHIP MECHANICS SAID THAT IT WAS A SENSOR AND NOT TO WORRY UNTIL THE CHECK ENGINE LIGHT CAME ON; THEY WERE TALKING ABOUT THE THE MAF. ON 11/12/2019, THE LIGHT IS ON AGAIN. ALSO, THE STABILLITRAK LIGHT COMES ON/OFF.
Nov 12, 2019
ENGINE CONTROL MODULE (ECM) KEEPS GOING OUT. HAD TO REPLACE IT TWICE IN 1 YEAR AND POSSIBLY AGAIN SOON. THE CAR WOULD START, IT WOULD SHAKE A LITTLE BIT WHILE DRIVING THROUGH THE CITY, THE AC WOULD STOP WORKING AS WELL. IF I MADE FREQUENT STOPS (RUNNING ERRANDS) IT WOULD EVENTUALLY NOT START AGAIN. I WOULD HAVE TO LET IT SIT FOR ABOUT AN HOUR BEFORE I COULD GET IT TO START AGAIN. DEALERSHIP IDENTIFIED THAT IT WAS THE ECM BUT CAN'T FIGURE OUT WHY IT KEEPS BURNING OUT. SO FAR THE WARRANTY HAS COVERED THIS BUT NOW IT DOES NOT. THE CAR HAD 9000 MILES ON IT WHEN I BOUGHT IT.
Oct 30, 2019
I GOT MY CHEVY CRUZE LESS THAN 3 YEARS AGO. ON TUESDAY MY CAR TURN ON THE ENGINE LIGHT. WHEN I WAS DRIVING MY CAR STARTED SHAKING,LINKING AND SMOKING IN THE MIDDLE OF THE HWY. I WENT TO THE LEADER ON THURSDAY BECAUSE I GOT SCARED. DENNY TOLD I CANNOT DRIVE MY CAR LIKE THAT FOR MY SAFETY. I LEFT MY CAR IN THE LEADERSHIP. IT'S BEING 4 DAYS WITHOUT ANSWER. MY CAR HAVE FULL GUARANTEED AND THEY OFFERED ME A COURTESY CAR. SO THERE ME WITHOUT ANSWERS AND NOT CAR. I WENT TO THE LEADER AND DENNY ANSWER IT THAT THEY DON'T KNOW WHEN THE CAR GOING TO BE FIX, BUT THAT IF I WANT I CAN TAKE THE CAR WITH ME. I JUST CAN BELIEVE NO ONE CARE ABOUT THE CUSTOMER SAFETY. HE TOLD ME I COULDN'T DRIVE MY CAR LIKE THAT NOW HE DOESN'T CARE IF I GET INTO AN ACCIDENT WITH A CAR THAT SHOULDN'T BE DRIVE. THEY JUST WANT ME TO APPLY FOR A NEW CAR. WHEN I DON'T NEED A NEW CAR. I FEEL MY CAR IS STILL NEW. I ONLY HAVE IT FOR 2 YEARS AND 10 MONTHS LESS THAN 75K MILES. I NEED SOMEONE TO HELP BECAUSE THIS CAR HAVE ALL THIS RECALLS AND JUST BECAUSE I'M SPANISH AND FEMALE THEY THINK I WON'T DO NOTHING ABOUT.
Sep 22, 2019
ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
CAR WAS MOVING AND IT STARTED TO LOSE POWER, THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON AS DID THE DRIVER DISPLAY WARNING. CAR HAD NO POWER AND SHUDDERED BUT DID NOT DIE. PULLED OVER AND TURNED OFF VEHICLE AND LET IT SIT FOR 5 MIN. TURNED IT BACK ON AND THE WARNING WENT AWAY, BUT SERVICE ENGINE SOON LIGHT CAME ON SOLID AND VEHICLE STILL SHUDDERS, BUT IS DRIVEABLE, IT DOES NOT STALL. HAVE AN APPOINTMENT TO HAVE IT CHECKED THIS WEEKEND.
Jul 23, 2019
DRIVING MY 2015 CHEVY CRUZE LTZ RS ON A ROAD TRIP MY CHECK ENGINE LIGHT CAME ON DUE TO A O2 SENSOR WHICH IS NO BIG DEAL, PLANNED ON REPLACING. BUT THE NEXT MORNING THE SERVICE TRACTION CONTROL CAME ON AND AFTER DOING RESEARCH ON THIS A LOT OF PEOPLE HAVE HAD THIS SAME THING HAPPEN TO THEM. SOME SAY A FAULTY GROUND WIRE ON THE BATTERY AND OTHERS SAY THEY HAD TO REPLACE A BUNCH OF SENSORS ON THE CAR. IT SEEMS TO NOT BE RUNNING SMOOTHLY AND DON'T WANT TO CHANGE A BUNCH OF SENSORS AND CABLES UNNECESSARILY IF GM KNOWS ABOUT THIS PROBLEM AND IT SEEMS LIKE A MANUFACTURER DEFECT. THERE SHOULD BE SOME KIND OF RECALL ON AT LEAST THE GROUND WIRE IF THAT IS THE PROBLEM.
Mar 01, 2019
SERVICE STABILITRAK ERROR APPEARS ON DASH AND THE RADIO/TOUCH SCREEN TURNS OFF THREE TIMES IN 90 MINS. CHEVY DEALER SAYS MY VIN IS NOT ASSOCIATED WITH SPECIAL COVERAGE [XXX] WHICH COVERS THE NEGATIVE BATTERY CABLE ON OTHER 2015 CHEVY CRUZES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
Apr 25, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
2 complaints
I understand this vehicle is over 10 years old. I bought this vehicle pre-owned and have only had it for less than 6 months. This vehicle has 71,000 miles on it and isn't very good condition cosmetically besides the gloss paint. As a widow, I needed a dependable vehicle for work purposes. Since I've had this vehicle I've had to replace the thermostat, I've had continued overheating issues, issues with the catalytic converters, the hoses and connectors becoming brittle and needing replacement throughout the engine. Suddenly the traction control light came on the dash after they check engine light. With the code reader showed problems with the mass air flow and the mass air flow electric wiring. Suddenly after a oil change, the vehicle is running terribly and is undrivable. The ECM or computer that powers the entire vehicle has lost all power was no explanation. All the pieces and relays are in good working order. After research on this issue of the ECM I've learned that even replacement of the computer for this vehicle causes the vehicle not even to start. I contacted customer service for GM and Chevrolet and they referred me to you because it is over 10 years old. No one was able to help me. My roommate has the exact same vehicle besides I have a turbo and she does not same year, and she is also having the exact same problems including her ECM is not getting any power. I'm sure of that there's nothing anyone can do financially but Chevrolet and GM really dropped the ball on this vehicle as far as dependability and safety. I counted on this vehicle to be dependable and and live up to the standards of gmn Chevrolet and it has not. Besides this website I don't know who could called Chevrolet and GM accountable for this disaster of a car. I would appreciate any suggestions to try to get this vehicle safe and in working order if it is even possible. I appreciate your time and consideration and I am available if anyone needs to contact me with any questions thank you.
Jun 25, 2025
I BOUGHT THE CAR USED. AFTER A FEW DAYS I HEARD A TICKING UNDER THE HOOD & ALSO WHEN I GOT TO 60 MPH I COULD FEEL VIBRATION IN THE GAS PEDAL & SOUNDED LIKE A BUMBLE BEE UNDER THE HOOD. I TOOK IT TO DEALERSHIP I BOUGHT IT FROM. THEY SAID THAT WITH THE LT1 IT OFFS COMMON NOISE FOR THE PURGE SOLENOID TO MAKE THE TICKING NOISE THAT IT WAS NORMAL. THE VIBRATION THEY SAID WAS A PEBBLE GOT UNDER MOTOR MOUNT & WAS CAUSING VIBRATION. HE GOT THE PEBBLE OUT & READJUSTED. A WEEK LATER WAS DOING IT AGAIN & THE TICKING NOISE WAS ALOT WORSE. HE FINALLY CHANGED THE PURGE SOLENOID & IT STILL TICKED BUT NOT NEARLY AS BAD. BUT HE SAID HE COULDN'T HEAR THE NOISE AT 60 MPH & ONLY A LITTLE OF THE VIBRATION IN PEDAL. I'M REALLY REGRETTING BUYING THIS CAR. IF I KNEW IT WOULD HAVE ALL THESE ISSUES I COULD OF KEPT DRIVING MY OLDER CAR WITH NO CAR PAYMENT. HE SAID THAT CHEVROLET KNEW ABOUT THE PURGE SOLENOID ISSUE BUT HAVEN'T FIXED IT. CAR HAD 87K MILES WHEN I BOUGHT IT & NOW HAS 90K. AFTER WE BOUGHT 1 OF THE SALESMEN REFERRED TO IT AS A THROW AWAY CAR. YEAH I JUST THREW AWAY 11K GETTING IT
Nov 14, 2019
VISIBILITY
2 complaints
The contact owns a 2015 Chevrolet Cruze. The contact stated that while opening the driver's side front window and the passenger’s side front window, the cable snapped, and the window fell inside the door. The power windows became inoperable. The message to open and close the window was displayed. The vehicle was taken to the local dealer on three occasions, where it was diagnosed that the power window regulator needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and confirmed there were no recalls on the VIN for the failure. The failure mileage was approximately 42,000.
Feb 05, 2025
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED, THE SUN ROOF EXPLODED. THE CONTACT MENTION THAT THE INTERIOR SLIDE WAS CLOSED AND THERE WAS NO GLASS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT IT COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
May 11, 2017
ELECTRICAL SYSTEM,ENGINE
2 complaints
I bought a new catalytic converter on the vehicle and had old parts replaced. There aren’t any leaks. I received an engine diagnostic test and still comes back with P0240 code.
Sep 28, 2022
THE VEHICLE WAS WORKING FINE, I DROVE IT THE NIGHT PRIOR BACK HOME AND PARKED IT IN MY GARAGE LIKE I NORMALLY DO. WHEN I WENT TO LEAVE THE NEXT MORNING, THE CAR WOULD NOT START. THE ENGINE WOULDN'T EVEN TURN OVER BUT THE RADIO AND WHAT NOT WOULD TURN ON. WE TRIED JUMPING THE CAR, CHARGING THE BATTERY, CHANGING THE BATTERY OUT AND NOTHING WORKED. WE GOT IT TOWED TO THE AUTO SHOP AND THEY SAID THAT THEY COULD NOT FIX THE VEHICLE AS IT'S ELECTRICAL. WE LIVE IN THE DESERT AND THE CLOSEST DEALER IS OVER AN HOUR AWAY IN PALM SPRINGS SO NOW WE HAVE TO GET THE VEHICLE TOWED THERE, AT OUR EXPENSE, TO TRY AND GET IT LOOKED AT
Nov 18, 2019
AIR BAGS,SEAT BELTS
2 complaints
In December 2020 my vehicle was involved in an accident where I hit a curb which cracked my rim and deployed airbags. My airbag light is on I'm passenger seat belt is stuck due to airbag.
May 14, 2022
THE DASH SHOW AIR BAG
Sep 29, 2018
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
Reduced engine power & service stabilitrek. Service Engine light came on, and I had reduced power on the highway in the fast/passing lane with people behind me, this issue caused my car to suddenly slow down about 30mph, causing cars behind me to slam on their brakes and cut in front of other cars to the slow lane to avoid rear ending me
Feb 26, 2022
On many occasions the car would be at a stop and start shaking violently, then it would stall out no matter where I was. The engine light came on so I went to see what it was, at first I thought it was the air filter, changed that, then it was the mass airflow sensor changed that then it started doing it again, then it was the O2 sensor and it worked for a day or 2. Now if the AC is on it shakes violently again and if I am at a stop it still will stall out.
Oct 25, 2021
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
Driving the car and suddenly it began to stall, next engine light came on, stability light came on, engine overheating waring came on, radio turned off, ac stopped working, smelling antifreeze, car shakes, power stalls when accellerating, smoke exited the engine, oil leaked and finally car stopped. AAA got car took it to a mechanic and rebuilt whole cylinder head. Now I received a letter from GM stating something wrong with PCV valve, and same thing is happening again same senerio just 4 months after getting fixed.
Dec 04, 2021
CAR BEEN JERKING AND STOP ON IT'S OWN WHILE IN DRIVE I BEEN KEEPING OIL CHANGES AND EVERYTHING UP TO PART ON IT
Sep 09, 2020
AIR BAGS,STRUCTURE
2 complaints
AIRBAGS DID NOT DEPLOY IN HEAD ON FRONT COLLISION
Sep 06, 2020
MAJOR FRONT AND SIDE IMPACT--NO AIRBAG DEPLOYMENT. ENTERED INTERSECTION PROPERLY AND ANOTHER DRIVER RAN THROUGH RED LIGHT AND HIT THE CAR IN RIGHT FRONT, CRACKING THE WINDSHIELD, AND SPINNING THE CAR AROUND AND HITTING THE RIGHT REAR SIDE, BREAKING THE RIGHT REAR WHEEL OFF AND RESTING ON IT SIDEWAYS. RIGHT FRONT PASSENGER RECEIVED MILD CONCUSSION FROM HITTING HEAD ON RIGHT DOOR GLASS. DRIVER AND PASSENGER HAVE BRUISES. BOTH HAD SEAT AND SHOULDER BELTS ON.
Sep 15, 2017
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
CAR SURGES, ENGINE LOSES POWER OFF, C/S TRACTION CONTROL/STABILITRAC LIGHT COMES ON DASH, DOOR LOCKS ACTIVATING ON THEIR OWN, WE HAVE PUT NEW BATTERY NEW NEGATIVE CABLE WITH NEW BOLT. CAR AT SPEED 60- 65 THIS HAPPEN,DRIVING ON HIGHWAY AND INTERSTATE. I DROVE CAR 3 TIMES HAPPENED, TECH DROVE CAR THIS HAPPENED, CAR BEEN CHECKED AT DEALER 3 TIMES AND STILL AT DEALER AS OF 11/16/2019
Nov 16, 2019
INSTRUMENT CLUSTER FLICKERS. THEN RADIO GOES OUT. WARNINGS FOR STABLITRACK, CRUISE CONTROL AND ANTILOCK BRAKES. GAUGES GO DOWN. POWER STEERING GOES OUT AND CAR JERKS SUDDENLY. OCCURS REPEATEDLY WHEN THE CAR HAS BEEN OPERATING ABOUT AN HOUR WITH HIGHWAY SPEEDS AROUND 65MPH.
Apr 03, 2017
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
MY CAR STARTED SHAKING, SMOKING AND LICKING WHILE DRIVING. AT FIRST IN THE DEALER TOLD I WON'T BE ABLE TO DRIVE THE CAR LIKE THAT. NOW AFTER 3 DAYS WITHOUT ANSWER THEY WANTS TO TAKE THE CAR WITHOUT FIXING THE CAR. I'M SCARE TO DRIVE A CAR THAT IS SHAKING. I'M VERY CONCERNED ABOUT MY LIFE SAFETY
Sep 21, 2019
THE FRONT CRANK SHAFT SEAL IS BAD. IT MAKES THE ENGINE MAKE A VERY LOUD CHIRPING NOISE WHEN IT WARMS UP. IF YOU PULL THE OIL DIPSTICK OUT IT STOPS. I'VE HAD TO KEEP MY DIPSTICK OUT SO THAT IT DOESN'T CHIRP. IT'S CAUSING OTHER ISSUES WITH CAR. LIKE STABILITY CONTROL, FUEL MILEAGE AND HAVING TO CHANGE OIL MORE OFTEN. I'VE BEEN TRYING TO GET IT FIXED BUT HAVEN'T BEEN ABLE TO. I'M AFRAID THAT IT IS DAMAGING THE ENGINE MORE THAN NECESSARY. FROM WHAT I'VE LEARNED CHEVY IS AWARE THAT THIS IS AN ISSUE WITH THE CRUZE. BUT NO RECALL HAS BEEN ISSUED TO FIX THIS. SERVICE BULLETIN P11297B, 2-2015
Jun 01, 2019
STEERING,UNKNOWN OR OTHER,ENGINE
2 complaints
THIS IS THE 2ND TIME IN 2 WEEKS I RUN IN TO SAME ISSUES DRIVER INFORMATION CENTER (DIC) DISPLAYED: (1) POWER STEERING ISSUES (2) TRACTION CONTROL (3) STIBILTRACK (4) RPM GAUGE GOES NUTS (5) OIL LEVEL ZEROES OUT THEN REAPPEARS (6) SPEED METER BLANK OUT (7) RADIO (MP3 USB PLAYER STOPS WORKING ) (8) HEAD LIGHT FLICKER (HIGH BEAMS LOOK LIKE LOW BEAMS AND LOW BEAMS LIKE DIMMERS (9) STEERING WHEEL VIBRATES AND GETS STIFF BUT STILL DRIVE ABLE (10) DOES THIS FOR 1HR TO 3 HR CAR ACTS NORMAL BUT GOES NUTS AND LOSE GAS AT A 2GAL EVERY 15 MIN NORMALLY IT LAST LONGER BUT THEN GOES BACK TO CLOSE TO WHERE IT WAS BEFORE THIS STATED DEALER REPLACED THE PCV VALE HEAD AS HE SAID IT HAD A AIR LEAK ??? MILE ON CAR 71,000 USED AS A PERSONAL CAR AND LAST 1 1/2 AS A LYFT CAR AND A PVT OFFICE WHEN I HAD TO WORK AS A SECURITY GURD AND HAD TO REMAIN IN CAR IN OPEN LOT IN MIDDLE OF WINTER STORM WITH NO HEAT ( 36 HR ON WITH A 100 MILE BACK AND FORTH TRIP TO SITE FOR A WEEKEND )
Mar 25, 2019
SINCE OWNING MY NEW 2015 CRUZE I HAVE HAD SEVERAL CONCERNS WHICH HAVE NOT BEEN ADDRESSED OF FIXED BY THE TECHNICIANS THE LIST IS: WHILE TRAVELING DOWN THE ROAD MY RADIO SYSTEM HAS BLACKED OUT; SHUT OFF AND RESTARTED ITSELF; IT HAPPENS EVERY OTHER TIME I AM IN THE CAR, SOMETIME IT HAPPENS SEVERAL TIME ON A LONG DRIVE. I HAVE ALSO EXPERIENCE DRIFTING OF THE CAR WHEN TRAVELING DOWN THE HIGHWAY; WHEN I CORRECT THE DRIFT THE STEERING WHEEL IS STIFF AND CAUSES AN OVER CORRECTION PULLING ME THE OTHER DIRECTION. THE BIGGEST CONCERN I HAVE EXPERIENCE LATELY IS THE LOUD HIGH PITCHED NOISE COMING FROM UNDER THE HOOD; THIS OCCURS AFTER I HAVE PARKED THE CAR AND REMOVED THE KEY; ONE TIME I COULD HEAR THE COOLANT LINES GURGLING. VERY SCARY NOT KNOWING WHAT IS GOING ON UNDER THERE.
May 12, 2016
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
CHEVROLET AND PONTIAC CANNOT DO A DIAGNOSTIC UNLESS WE PAY THE COST ON WHAT EVER VEHICLE BEING RECALLED. THEY TOLD US TO SCHEDULE A DIAGNOSTIC TEST AND PAY FOR IT AND ANY NECESSARY REPAIRS ALSO. THEY ALSO SAID THE VEHICLES WARRANTIES HAS EXPIRED. SO THE DEFECTS ARE THE CUSTOMERS FAULT FOR PURCHASING THEIR PRODUCTS. THEY HAVE US PENDING FOR AND UNKNOWN REASON. WHEN THEY FIRST CALLED THEY DID MENTION A $500.00 VOUCHER OR A NEW CAR, BUT THAT CAME TO PASS ALSO. SOMEONE NAME .... REGIONAL SUPERVISOR TOLD US THAT, AND IT WAS ALL LIES. WE STILL PENDING....THIS IS A FOLLOW UP CLAIM # 8-4866033982.
Jan 28, 2019
ON THE SAME DAY, WITHIN A FEW HOURS OF EACH OCCURRENCE,FIRST I HAD THE KEYS IN IGNITION AND VEHICLE RUNNING, AND SHUT THE DOOR AND ALL FOUR DOORS LOCKED. THEN A FEW HOURS LATER, I TRIED TO PUT THE VEHICLE IN TO DRIVE AND IT WOULD ONLY REV UP AND WOULD NOT GO FORWARD. WHEN THIS HAPPENED, THE D FOR DRIVE ON DASH WAS FLASHING. REVERSE WORKED FINE. IN BOTH INSTANCES THE CAR WAS STATIONARY. WHEN THE CAR WAS LOCKED, WE USED THE SPARE KEY TO MANUALLY OPEN THE DOOR. IN THE SECOND INSTANCE, I HAD THE CAR TOWED TO A DEALER. HAVING TROUBLE UPLOADING THE SERVICE RECEIPT, BUT THEY FOUND NOTHING WRONG.
Nov 21, 2015
POWER TRAIN,SERVICE BRAKES
2 complaints
WHILE DRIVING ALL OF SUDDEN TRAFFIC BEGAN TO SLOW EVENTUALLY ALL VEHICLES STOP THIS CAR DID NOT STOP UNTIL IT HAD TO BE ALSO MOST FLOORED; THEN AS WE START TO PROCEED THE VEHICLE DID NOT WANT TO MOVE IT WAS IN DRIVE ALL THE WAY; IT JUST STARTED TO VIBRATE AN NOT ACTUALLY MOVING WITH ACCELERATION; THEN WITH INCREASE ACCELERATION IT GOT OUT OF THE VIBRATION AND BEGAN TO MOVE FORWARD; THEN WE SMELT SOMETHING AS BURNING; ALL THIS HAPPEN WHILE WE WERE DRIVING ON A BUSY THREE LANE ONE DIRECTION TRAFFIC STREET; WE CALL IT STOP AND GO; THERE ARE TRAFFIC LIGHTS, AND YOU MUST GO WHEN ITS TIME TO GO ON "GREEN". IF NOT THIS CAN CAUSE AND ACCIDENT.
Nov 02, 2017
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE BRAKES MALFUNCTIONED. THE CONTACT STATED THAT THE EMERGENCY BRAKE INDICATOR ILLUMINATED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE FRONT PASSENGER WHEEL SEIZED. THE DEALER DIAGNOSED THAT THE VEHICLE ENGAGED IN ABS DIAGNOSTIC MODE, WHICH CAUSED A TRANSMISSION FAILURE. THE MASTER CYLINDER WAS REPLACED IN THE VEHICLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.
Apr 20, 2017
STEERING,POWER TRAIN,SERVICE BRAKES
1 complaint
I have been up there date for fixing this vehicle for the last 4 years when i bought it with 60k miles , I have replaced multiple parts so far from foil pump , wheel, coolant pipes and the container many times from constant leaking in the fuel pump, I have replaced the alternater twice by 70k miles , ABS system failed many times and no one can fix it , Lastly , my daughter was driving to school and while she was driving on the roundabout in the outer lane . She tried to turn the steering wheel t take the exit and everything got locked on her immediately from steering wheel and the break paddle caused he car shift to the curb and hit the side walk because it went out if control because the tire split out the wheel along with another piece from wheel behind the tire , almost killed my daughter on the seen . I had spent in this At least $10k and now it barely passed &100k Just unbelievable. This car is piece of trash no safety in this car now I parked the car and I’m trying to think what to do with it. I will take it back to the GM and the Chevy dealers and I’m complain because even the dealers for the GM and Chevy are the worst people to deal with and the worst customer service. They’re not helpful at all. I have went to local shops. They do better job but the thing is this car is piece of crap Replacing and go back. I am not spending any more penny on this car now I have to get a brand new car for my daughter to go to college she needs it better or don’t sell more cars. This has to be a trust immediately as my daughter career relying on transportation, And I am not claiming my insurance to fix the damage on my vehicle because my insurance will raise my premiums and there was no other car involved because she was on the roundabout on the side lane and she had to hit the curb because the car kept going and has no control but luckily she wasn’t going on the inside lane on the roundabout otherwise she’ll be hitting another vehicles from losing control
Sep 28, 2024
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
My engine light has been randomly coming on then off leaving many history codes. It's normally a diesel particulate filter code and I have paid hundreds replacing each sensor or part. So this time, Carroll Buick of Venice Fla says the embedded code is saying I need an engine control module , same code. I'm still driving it they say it's safe to drive because the part $900.00, plus labor, is backorder. I'm a bit over 100,000 miles and I have a lifetime power train warranty but it won't cover any electrical parts only greased literal parts of engine or transmission. I'm not certain it's true anymore they replaced everything so far over 2 years but I'm at theor mercy. Zurich warranty is not covering this and I'm shocked it went just b4 100k miles and now I'm at 107k. I feel chevy should own this issue since I've been told to keep driving it with the engine light on. I'm really scared but I need it to go to work please help thx
Nov 11, 2023
AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
I was driving down the hill and my car came out of gear the road was slick so I couldn't hit my breaks I had to crash into the ditch to keep from going over the mountain. My airbags did not come out my car is not drivable.
Jan 27, 2023
ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
1 complaint
UNKNOWN- 2015 CHEVY CRUZE - THE REGULATORS IN THE AUTOMATIC WINDOWS KEEP BREAKING- I HAVE REPLACED REGULATORS 3 TIMES- AND THE TWO FRONT WINDOWS WILL NOT GO UP OR DOWN NOW-I JUST FIXED THE PASSENGERS SIDE WINDOW ABOUT A MONTH AGO AND ITS BROKEN AGAIN.- THE CLOCK DOES NOT KEEP TIME CORRECTLY- HAD A COOLANT LEAK TWICE - AND THE TIRES SEEM TO LOSE TREAD PRETTY QUICKLY- REPLACED TIRES A FEW YEARS AGO- DOES NOT HAVE VERY GOOD TRACTION CONTROL- VERY DIFFICULT TO SEE WITH GLARES NO MATTER IF ITS FRESHLY CLEANED-NOTHING BUT PROBLEMS WITH THIS CAR- I USUALLY LOVE MY CHEVY'S BUT THIS CAR IS A LEMON- AS SOON AS I PAID IT OFF ALL THIS STARTED HAPPENING- AND I CAN'T AFFORD ANOTHER CAR AT THIS POINT.
Dec 17, 2022
AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Unknown
Jan 30, 2022
SEAT BELTS
1 complaint
The driver side seat belt did not lock in time like it was supposed to when i got rear ended today, causing my head the hit the steering wheel very very hard. I wouldn't have hit the steering wheel if my seat belt would have locked in place like its supposed to. It has not been confirmed or reproduced by a service center. The car is now being inspected by the police, and the insurance representatives. No warning lamps were on, and there wasn't any kind of messages or any other symptoms prior to the failure.
Sep 10, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
THE CHECK STABILITRAK LIGHT AND ENGINE LIGHT COMES ON IT LOSES ENGINE POWER WONT GO OVER 3MPH . IT HAS HAPPENED WHILE DRIVING DOWN THE ROAD AT 55MPH ON A BUSY HWY. ALSO MY RADIO SCREEN THAT CONTROLS THE BACKUP CAMERA AND OTHER SETTINGS HAS WENT BLACK. I HAD A MECHANIC RUN DIAGNOSTICS ON IT AND 33 DIFFERENT CODES POPPED UP SO THEY TOLD ME MORE THAN LIKELY IT'S AN ECM ISSUE AND IT HAS TO BE REPAIRED AT THE DEALERSHIP
Feb 06, 2021
STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
WHEN THE CARE IS RUNNING IT WILL BEGIN TO LOSE ACCELERATION THIS HAPPENS UNKNOWING TO ME .IT HAS HAPPENED ON THE FREEWAY WHICH IS VERY SCARY AND DANGEROUS
Dec 03, 2020
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
HAD TO REPLACE THE CATALYTIC CONVERTER AND MY ENGINE LIGHT CAME BACK ON AND IT'S SHOWING THAT THAT IS STILL AN ISSUE. A MECHANIC TOLD ME THIS HAS BEEN A COMMON ISSUE WITH OTHER CHEVY CRUZE.
Nov 23, 2020
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
ABS AND TRACTION CONTROL LIGHT CAME ON AFTER BEING PARKED ,NO CODES SHOW UP WHEN DIAGNOSED, HEARD THERE WAS RECALL FOR THAT BUT IT DOESN'T SHOW FOR MY CAR
Aug 01, 2020
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE
1 complaint
I WAS CROSSING A HIGHWAY WHEN MY 2015 CHEVY CRUZE STARTED TO SHAKE VIOLENTLY AND EXPERIENCED A LOSS IN POWER, THE ENGINE WARNING LIGHT WAS THEN DISPLAYED ACROSS MY DASH, I MANAGED TO LIMP IT HOME AND THEN TOOK IT TO THE MECHANICS THE NEXT DAY. THE MECHANICS CHECKED THE CODES AND FOUND THAT, A ENGINE MISFIRE WAS DETECTED, THE FUEL INJECTOR CONTROL MOD WAS NOT AVAILABLE, OR THERE WAS A COMMUNICATION PROBLEM, THE ELECTRONIC BRAKE CONTROL LOST COMMUNICATION WITH THE ENGINE CONTROL MODULE, THE DIGITAL RADIO RECEIVER CONTROLLER WAS NOT AVAILABLE, OR WAS EXPERIENCING A COMMUNICATION PROBLEM, AND THE INSTRUMENT CONTROL PANEL WAS DISPLAYING FAILURES IN AMBIENT AIR TEMPERATURE SENSOR CIRCUIT, AND LOST COMMUNICATION WITH THE HVAC CONTROL MODULE. IT TURNS OUT THAT DUE TO A MANUFACTURER ERROR (CHEVY/ GENERAL MOTORS) THAT THE CARS IGNITION COIL TOWERS HAD BURNED OFF ON CYLINDERS 2 & 4 AND HAD TAKEN OUT THE SPARK PLUGS AS WELL. SO DUE TO THIS MANUFACTURER ERROR, NOT ONLY WAS EVERYONE IN MY VEHICLE PLACED AT DANGER, BUT I ALSO HAD TO GET EVERYTHING REPLACED FOR A TOTAL OF $432.80 A COUPLE OF DAYS AFTER FINDING OUT I HAD BEEN LAYED OFF OF WORK.
Apr 28, 2020
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MY CAR IS CONSTANTLY SHAKING AND JOLTING ITSELF FORWARD, LAGGING IN CHANGING GEARS. I HAVE PAID OVER 5000 DOLLARS IN ONE YEAR TO FIX THIS ISSUE AND EVERY TIME I FIX SOMETHING, THE LIGHT COMES BACK ON AND A NEW CODE IS BROUGHT UP. ALWAYS THE SAME PROBLEM, NEVER BEING FIXED.
Mar 06, 2020
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
DRIVING TO WORK CAR OVERHEATED ALL ANTIFREEZE WAS GONE.GOT A NEW HOSE PUT ON STILL SMELLING ANTIFREEZE THEN PCV WENT OUT WHY HAVEN'T THEY DID A RECALL ON THIS DANGEROUS CAR.TRRAVELING NOVER BRIDGE CAR STARTED SLOWING DOWN WOULDN'T PICK UP SPEED.EACH TIME STOP IT DIDN'T WANT TO GO SPUTTERIN FOUND OUT PCV IS BAD WENT TO LOOK UP EVERYONE IS HAVING THE SAME PROBLEM AND THERES NO RECALL WHY
Dec 29, 2019
STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE SCREEN GOES BLACK SOMETIMES. THE CAR SHUTS OFF BY IT SELF. IT GIVES DIFFERENT WARNINGS ONE WAS ELECTRIC STABILITY CONTROL AND THE OTHER WAS CHECK POWER STEERING. IT HAS HAPPENED WHILE DRIVING AND STATIONARY. IT HAS HAPPENED TO ME MORE THAN ONCE AND ON THE ROAD AND IN A PARKING LOT. I BROUGHT IT TO WHERE I PURCHASED IT AND THEY THOUGHT THEY FIXED IT BUT IT HAPPENED AGAIN TODAY.
Jul 25, 2019
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
CAR OVERHEAT, THE ELECTRIC FAN ASSEMBLY WIRES MELTED AND WAS BURNING, THE FAN CEASED TO WORK, NO WARNING WAS GIVEN. THE VEHICLE WAS IN MOTION ON CITY/TOWNSHIP STREETS. THE HEATER CORE IS LEAKING, SO AFTER REPLACING ALL OTHER COMPONENTS AND A PRESSURIZED TEST, THAT IS THE PROBLEM. THE VEHICLE IS STATIONARY FOR LEAK TO BE SEEN.
Jun 11, 2019
SERVICE BRAKES,ENGINE
1 complaint
WATER PUMP LEAKED, REPLACED THAT. HOSE TO THE WATER PUMP LEAKED, REPLACED THAT. NOW BLOWN HEAD GASKET. BREAKS HAVE SQUEAKED SINCE I BOUGHT THE CAR.
May 27, 2019
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
TRIED TWICE, CAR DID NOT START. NO LIGHTS JUST DEAD. TRIED ONCE MORE STARTED, ALL LOOKED OK. DROVE 1/4 MILE ENGINE DIED WITH A CLUNK AND JERK, SERVICE POWER STEERING WARNING CAME ON, THEN SERVICE TRACTION CONTROL WARNING CAME ON. STEERED OFF ROAD (POWER STEERING WAS WORKING) PUT VEHICLE IN PARK, TRIED TO START SEVERAL TIMES. INTERIOR LIGHT CAME ON BUT WOULD NOT START. AFTER SEVERAL MINUTES TRIED AGAIN, STARTED AND CHECK ENGINE LIGHT WAS LIT. DROVE TO HOME AND WHILE IN REVERSE TO PARK, ENGINE DIED AGAIN.
Feb 16, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY DASHBOARD LIGHTS BEGIN FLASHING, THE RADIO TURNS OFF, THE BLINKER SOUND STOPS WORKING, THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES FLASH ON THE DASHBOARD. I SAW THIS ISSUE REPORTED IN A GM BULLETIN HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2015/SB-10057574-8899.PDF BUT MY DEALERSHIP SAID MY CAR ISN'T AFFECTED EVEN THOUGH IT IS THAT YEAR, MAKE, AND MODEL AND THE SAME EXACT THINGS ARE HAPPENING. IT HAPPENS WHEN I AM DRIVING, IT STARTED OFF ONCE OR TWICE A TRIP, NOW IT IS CONSTANTLY HAPPENING SO MUCH SO I CANNOT EVEN LISTEN TO MUSIC. IT SEEMS TO HAPPEN MORE OFTEN WHEN I AM IN STOP/GO TRAFFIC.
Jan 22, 2019
AIR BAGS,STRUCTURE,WHEELS
1 complaint
I WAS DRIVING AND WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN I PROCEEDED TO EXCEL FORWARD. THE CAR WAS ONLY GOING BETWEEN 10-15 MILES PER HOUR WHEN WITHOUT HITTING OR CURBING ANYTHING MY TIRE BLEW. RIGHT AFTER THE TIRE BLEW ALL (6) SIX OF MY AIRBAGS DEPLOYED. WHEN THE AIRBAGS DEPLOYED THE CAR QUICKLY FILLED WITH SMOKE LIKE AIR. THE AIRBAGS CAUSED ME TO NOT BE ABLE TO SEE AND I STEERED THE CAR OFF THE SIDE OF THE ROAD. AT SUCH TIME, ONSTAR CAME ACROSS THE SPEAKERS AND ASKED IF WE WERE IN AN ACCIDENT AND IF WE NEEDED THE POLICE &/OR AN AMBULANCE. WE YELLED TO THE ONSTAR PERSON THAT WE THOUGHT THE CAR WAS ON FIRE BECAUSE OF THE SMOKE LIKE SUBSTANCE AND THAT WE NEEDED THE POLICE THAT WE WERE ON ONLY VEHICLE THAT HAD BEEN IN AN ACCIDENT. I STILL HAVE NO CLUE WHAT TRANSPIRED IN THE EVENT OF THE TIRE BLOWING ESPECIALLY SINCE I DIDN'T HIT ANYTHING OR CURB ANYTHING. AND I STILL DON'T KNOW WHY THE AIRBAGS DEPLOYED WHEN THEY SHOULDN'T HAVE. I AM EDUCATED ON THE REQUIREMENTS OF DEPLOYED AIRBAGS AND NEVER AT SUCH TIME DID I EVER MEET THESE REQUIREMENTS ESPECIALLY FOR ALL (6) SIX OF THE AIRBAGS TO DEPLOY. I NEVER HIT ANYTHING AT A SPEED OF 14 MPH, NOR WAS I TEE BONED FROM BOTH SIDES, NOR DID OUR CAR ROLE OVER. WHICH IS THE MAIN REASONS FOR ALL (6) SIX OF THE AIRBAGS TO DEPLOY. ON ANOTHER NOTE THE AIRBAGS ON THE DRIVERS SIDE, MY SIDE, DEPLOYED WITH SUCH FORCE THAT THE AIRBAGS BROKE MY GLASSES, MY CELL PHONE SCREEN, AND BROKE THE IGNITION KEY OFF IN THE IGNITION. THE AIRBAG THAT PROTECTS THE DRIVERS KNEES LEFT A BRUISE THE SIZE OF A GRAPEFRUIT ON MY LEG. I NEVER SEEMED MEDICAL ATTENTION. AS FOR THE PASSENGER SIDE AIRBAGS, THEY DIDN'T HAVE ANY FORCE BEHIND THEM. THE AIRBAGS NEVER EVEN TOUCHED MY WIFE AT ALL AND SHE DIDN'T HAVE ANY INJURIES AT ALL. THE TIRE IN WHICH WE ARE DISCUSSING IS THE FRONT PASSENGER TIRE.
Feb 15, 2018
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
CAR IS RELEASING GASOLINE'S FUMES . VERY STRONG AND IS GIVING M A HEADACHE WHICH ALSO MAKES IT DIFFICULT TO BREATH WHILE DRIVING
Nov 17, 2017
STRUCTURE,WHEELS,ENGINE
1 complaint
I WAS EXPERIENCING TROUBLE WITH ACCELERATING AND I PULLED OVER AND THE ENGINE BURST INTO FLAME AND TOTALED MY CAR. CALLED 911 AND THE FIRE DEPARTMENT PUT INT OUT.
Oct 20, 2017
SEAT BELTS,UNKNOWN OR OTHER
1 complaint
MY CAR IS OVERHEATING THERE SEEMS TO BE SOME KIND OF LEAK
Oct 14, 2017
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
WHILE DRIVING MY 2015 CHEVROLET CRUZE LT THE RADIO SHUT OFF, LIGHTS FLICKERED, SERVICE ENGINE LIGHT CAME ON, AND OTHER WARNING LIGHTS TEMPORARILY FLICKERED ON AND OFF FOR A FEW SECONDS BEFORE RETURNING BACK TO NORMAL. THIS HAPPENS MULTIPLE TIMES DAILY OFTEN INVOLVING THE POWER STEERING. WHILE TURNING THE VEHICLE, THE RADIO WILL SHUT OFF, LIGHTS WILL FLICKER, AND POWER STEERING WILL COMPLETELY SHUT OFF CAUSING THE STEERING WHEEL TO JERK WHILE IN THE TURNING PROCESSES. THE CAR HAS TROUBLE STARTING OFTEN AND SOMETIMES WILL NOT START. THE BATTERY HAS BEEN TESTED AND IS FINE AS WELL AS THE ALTERNATOR. SOMETIMES THE RADIO WILL SHUT OFF AND NOT COME BACK ON UNTIL THE NEXT DAY EVEN AFTER RESTARTING THE VEHICLE. THE LARGEST AND MOST DANGEROUS ISSUE I HAVE HAD WITH MY VEHICLE IS THE STEERING WHEEL LOCKING UP WHILE TURNING. THE VEHICLE WOULDN'T START ON ONE OCCASION OR EVEN ATTEMPT TO START AND THE KEY WAS LOCKED IN THE IGNITION FOR ABOUT 30 MINUTES BEFORE FINALLY THE LIGHTS ALL CAME BACK ON IN THE CAR AND IT STARTED BACK.
Sep 10, 2017
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE PULLING INTO THE DRIVEWAY, STRONG FUMES EMITTED INSIDE THE VEHICLE AND WITHIN THE AIR VENTS. THE CONTACT TURNED OFF THE AIR CONDITIONER AND THE ENGINE OVERHEATING WARNING INDICATOR ILLUMINATED, AND SMOKE ENTERED THE VEHICLE. THE CONTACT WAS ABLE TO TURN OFF THE VEHICLE AND SHE AND A CHILD PASSENGER EXITED THE VEHICLE. THE DEALER (GORDON CHEVROLET, 6301 E ROOSEVELT BLVD, PHILADELPHIA, PA 19149, (215) 537-2377) WAS NOTIFIED OF THE FAILURE AND ASKED THE CONTACT TO HAVE ROADSIDE ASSISTANCE TOW THE VEHICLE TO THEM FOR DIAGNOSTIC TESINT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,148.
Aug 09, 2017
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
THE CAR TURN OFF ON IT SELF WHEN IM DRIVING, IT ALL READY HAPPEN 5 TIMES ON A ROW, I TOOK THE VEHICLE TO MISSION CHEVROLET AT EL PASO TX, WHERE I BUY THE CAR AT BUT THE GUYS FROM SERVICE CAN'T FIND WHAT ITS WRONG WITH THE CAR, I ALREADY TALK WITH THE SUPERVISOR FROM SERVICE DEPARTMENT AND A GUY FROM GM SO WE CAN TAKE IT TO THE NEXT LEVEL. I ALREADY TOOK THE CAR TO GET FIX 8 TIMES AND THEY CAN'T FIND THE PROBLEM.
Feb 17, 2017
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE DRIVING & IN STOPPED POSITION AT LIGHT THE RADIO WILL INTERMITTENTLY TURN OFF & BACK ON AT ANY GIVEN MOMENT. I JUST PURCHASED THE VEHICLE NOT EVEN 1 1/2 MOS. AGO. THIS HAS BEEN HAPPENING APPROXIMATELY ONCE OR TWICE EVERY WEEK FOR ABOUT 4 WEEKS NOW.I HAVE TRIED TO LOOK FOR SOME SOLUTION TO THIS & HAVE RESEARCHED BUT THERE HAD BEEN VAGUE INFORMATION OR NO ANSWER AT ALL . I HAVE NOTICED THAT IT HAS BEEN AN ONGOING SITUATION THAT HAD BEEN INDICATED IN HERE BUT HAS THERE'S BEEN ANY RESOLUTION TO THE MATTER? I DON'T THINK I SHOULD HAVE TO BE CONCERNED WITH THIS WHOLE EITHER DRIVING OR AT A STOP LIGHT THAT THE ELECTRICAL SYSTEM WILL GO OUT, IF ANY AT ALL. I HOPE SOME KIND OF RESOLUTION OR RECALL WILL BE DONE FOR THIS, TOO ME, A MAJOR PROBLEM.
Feb 16, 2017
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
1 complaint
POWER ASSIST FAILED, MAKING STEERING DIFFICULT, HAPPENED DURING LANE CHANGE ON FREEWAY AT 70 MPH, THIS HAPPENED IN CONJUNCTION WITH RANDOM SCREEN LOSS ON INFOTAINMENT SCREEN. ALSO RANDOM ERROR MESSAGES. UPON TAKING CAR TO DEALER, THEY AGREED IT WAS PROBABLY AN ISSUE ADDRESSED UNDER SPECIAL COVERAGE 14311, BUT IT TURNED OUT THAT IT WAS NOT. MY 24 YR OLD DAUGHTER WAS DRIVING , I AM THANKFUL SHE SURVIVED, NO ONE SHOULD EXPERIENCE LOSS OF POWER STEERING, ESPECIALLY ON THE FREEWAY. ODDLY I ENDED UP PAYING OUT OF MY POCKET FOR A NEW BATTERY AND A POS AND A NEG CABLE. IT WOULD APPEAR THAT GM SHOULD ALERT MORE OWNERS OF THIS ISSUE THAN THEY HAVE SO FAR, TO PREVENT FURTHER DEATHS. *TR
Dec 28, 2016
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE AT A STOP LIGHT, THE CAR STARTED JERKING BACK AND FORTH. TRACTION CONTROL WARNING CAME ON. TOOK TO DEALERSHIP THEY CHANGED OUT BATTERY. NEXT DAY, THE SAME THING HAPPENS; WHILE STOPPED WITH FOOT ON THE BRAKE THE CAR STARTED JERKING BACK AND FORTH. THIS TIME NO TRACTION CONTROL WARNING.
Nov 29, 2016
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
CAR IS IN FOR SERVICE FOR 3RD TIME -- INTERMITTENT ELECTRICAL PROBLEM CAUSING LOSS OF TRANSMISSION (I.E. REVS THEN DROPS IN AND OUT OF GEAR); DRIVER DISPLAY WARNINGS INCLUDE SERVICE STABILITRAK, SERVICE POWER STEERING, SERVICE TRANSMISSION. POWER DOOR LOCKS ALSO OPERATE ON THEIR OWN. INSTRUMENT CLUSTER GAUGES WILL DROP TOWARDS THEIR OFF POSITION, THEN RESUME NORMAL POSITION DURING THESE EVENTS. IF THE CAR IS SHUT OFF, SOMETIMES A "NO START" CONDITION WILL OCCUR WHEN THE KEY IS TURNED TO THE START POSITION, GAUGES WILL OPERATE NORMAL EVEN WITH NO START CONDITION. AFTER RAPIDLY CYCLING THE KEY OFF/ON/START POSITION FOR SOMETIMES UP TO 30 TIMES, CAR HAS ALWAYS EVENTUALLY STARTED. SOMETIMES CONDITION HAS CLEARED, OTHER TIMES TRANSMISSION IS STUCK IN A GEAR (3RD FOR PREVIOUS DEALERSHIP VISIT, 4TH FOR CURRENT VISIT) BUT NOT IN A LIMP HOME MODE AS FULL ENGINE POWER IS AVAILABLE. MANUAL SHIFTING IS NOT PERMITTED, "SHIFT DENIED" APPEARING ON THE DRIVER DISPLAY. VERY CONCERNED ABOUT SAFETY AS DEALERSHIP CANNOT GUARANTEE THAT TRANSMISSION WILL NOT DROP INTO LOWER GEAR AT HIGHWAY SPEEDS. IF THE TRANSMISSION WERE TO SUDDENLY DROP INTO 3RD AT 75 MPH WITH NO APPLICATION OF THE BRAKES, THE CAR BEHIND ME MAY NOT BE ABLE TO REACT TO THE SUDDEN DROP IN MY VEHICLE'S SPEED. CONDITION HAS HAPPENED WHEN VEHICLE AND COMPONENTS ARE HOT, SUCH AS AFTER HIGHWAY/CITY DRIVING FOR 2 HOURS.
Mar 12, 2016
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL AND BRAKE PEDAL WERE TOO CLOSE TOGETHER, WHICH CAUSED BOTH OF THEM TO BE DEPRESSED SIMULTANEOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 2,100. ...UPDATED 02/04/16 *BF *CN
Oct 20, 2015
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
CAR ROLL BAK WHEN IN SLOW TRAFFIC, ROLL BACK ON SMALL INCLINATION; STALLS FREQUENTLY IN TRAFFIC
Aug 26, 2015
STEERING,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
THIS COMPLAINT IS REGARDING 3 ISSUES SINCE MY VEHICLE PURCHASE MID APRIL OF THIS YEAR. THE VEHICLES MILEAGE AT PURCHASE WAS 7 MILES AND CURRENTLY HAS APPROX. 6100 MILES ON ODOMETER. THE 3 ISSUES ARE: #1) REGULARLY WHILE DRIVING MY VEHICLE AT APPROX. 45-50 MPH THERE IS A STEADY HUMMING NOISE COMING FROM THE ENGINE COMPARTMENT ON THE DRIVERS SIDE THAT LAST ABOUT 30-45 SECONDS. #2) ALSO WHILE DRIVING MY VEHICLE IN TRAFFIC AND COASTING WITHOUT PRESSING GAS OR BRAKE GOING APPROX. 5-10MPH THE ENGINE WILL SHUTTER AND CAUSE THE CAR TO SHAKE. THE ENGINE FEELS LIKE ITS GOING TO STALL BUT I ALWAYS PRESS THE GAS PETAL SO IT CONTINUES DRIVING WITHOUT STALLING SINCE I'M ALWAYS ON THE FREEWAY WHEN IT OCCURS #3) INVOLVES THE SAME OR SIMILAR DRIVING ENVIRONMENT AS ISSUE #2. THIS ISSUE OCCURS WHILE COASTING AT VARIOUS SPEEDS UNLIKE ISSUE #2 WHERE THE CAUSE FEELS LIKE IT COULD BE THE ENGINE THIS IS MORE LIKE THE TRANSMISSION SLIPPING INTO DIFFERENT GEARS MOSTLY DOWNSHIFTING SINCE THE CAR SUDDENLY JERKS BACK AS THOUGH YOU SLAMMED ON YOUR BRAKES FOR A SECOND AND IT REGULARLY HAPPENS ONLY WHILE CAR IS COASTING AT VARIOUS SPEEDS WHICH I'M REGULARLY DOING SINCE I DRIVE DOWN THE CAJON PASS SITTING IN TRAFFIC EVERY DAY, WHILE COASTING IT HAPPENS ALMOST EVERY 90-120 SECONDS. ON 7/21 I CONTACTED MY DEALERSHIP AND RECEIVED A APPOINTMENT FOR 7/22 SINCE THESE ISSUES COULD CAUSE SOMETHING VERY SERIOUS TO HAPPEN TO MY WIFE OR MYSELF. THOUGH I HAVE NOT HAD MY CAR LOOKED AT BY MY DEALERSHIP YET, I STILL WANTED TO MAKE THIS REPORT TO INSURE THAT OTHER OWNERS ARE AWARE OF THE ISSUE I'M FACING, AND THIS HOPEFULLY GETS INVESTIGATED THOROUGHLY (BY A THIRD PARTY) BEFORE SOMEONE GETS SERIOUSLY INJURED IN A ACCIDENT.
Jul 22, 2015
AIR BAGS,SERVICE BRAKES
1 complaint
DRIVING FROM SKI AREA IN LINE OF CARS AT 15MPH WHEN CARS AHEAD STARTED TO STOP. HAD "SNOWFLAKE" BUTTON PUSHED. BRAKES APPEARED NOT TO ENGAGE, PROGRESSIVELY PUSHED ON BRAKE HARDER BUT NO EFFECT, FORTUNATELY BY THE TIME OF IMPACT CAR HAD SLOWED TO 5MPH AND AIRBAGS DID NOT DEPLOY. DAMAGE TO FRONT GRILLE. TURNING OFF "SNOWFLAKE" (ABS) RETURNED BRAKING TO NORMAL. *TR
Apr 17, 2015
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. ALSO, ON ANOTHER OCCASION, THE BRAKE PEDAL FAILED TO STOP THE VEHICLE. THE CONTACT PLACED THE VEHICLE INTO REVERSE AND THE BRAKE PEDAL RESPONDED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 190.
Feb 26, 2015
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
AROUND NOVEMBER 29, 2014 I WAS DRIVING THE 2015 CHEVY CRUZ WHILE OUT OF TOWN DRIVING ON THE HIGHWAY GOING AROUND 55 MILES I WAS PULLED OVER BY A POLICE REPORTING THAT I WAS DRIVING 75 MILES, BUT WHEN I SLIGHTLY HIT MY BRAKES TO SLOW DOWN THE CAR DIDN'T CHANGE ITS SPEED. BASED ON THE POLICE'S REPORT OF THE SPEED HE REPORTED ME GOING THE ODOMETER READING IS WRONG OR SET TOO HIGH IN THIS VEHICLE AND WILL CAUSE ACCIDENTS IF NOT FIXED. IT APPEARS THAT THE DIGITAL ODOMETER IS WRONG IN THIS MODEL AND NEEDS TO BE FIXED TO INCLUDE THE BREAKS STALLING, AND ODOMETER READING REPORTING THE WRONG SPEED, PLEASE SEND ME REPORT VIA EMAIL. *TR
Jan 19, 2015
Frequently Asked Questions
How many problems does the 2015 CHEVROLET Cruze have?
The 2015 CHEVROLET Cruze currently has 248 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2015 CHEVROLET Cruze?
The most common problems reported for the 2015 CHEVROLET Cruze are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2015 CHEVROLET Cruze problem data come from?
All problem and complaint data for the 2015 CHEVROLET Cruze comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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