2017 CHEVROLET Equinox Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
248
Complaints Reported
Complaints by Component
ENGINE
111 complaints
I have the ECOTEC 2.4 engine the engine has gone out and GM is stating car needs a new engine. At 10,000. Two different associates told me to get a new car before they even checked the car.
Nov 11, 2025
Driving on the highway, nothing unusual or out of the ordinary. Within a 30 second span of time, the car started making a horrible rattling sound, followed by a loud snap sound, then smoke, then I was off the road with oil pouring out of the bottom of the car. Towed home, car was dropped off at the Chevrolet dealership mechanic. As far as I can tell, it fits the description that others have had with this car, namely that some apparent oil consumption issue that never came up on warning lamps resulted in the catastrophic engine failure that nearly launched me off the highway. The vehicle is currently awaiting diagnostics from the mechanic, and I have yet to hear back from them over a week later. There were no warning lights of any sort, and the oil life meter said there was 38% oil life remaining before it would need an oil change. If I had known about this issue before I bought the car, there is a 0% chance I would have bought it.
Nov 01, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle stalled. There were no warning lights illuminated. The contact stated that while accelerating from a stoplight, the engine seized without any warning lights illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 147,000.
Oct 16, 2025
Engine failed in traffic at stop sign Numerous reports of burning oil Quickly and engine failing... Could happen at any time anywhere leaving one stranded and at risk of collision or crime... After having it replaced at 64000 miles it did the same thing 1 year later. Cost 10000$. Thousands of people have reported this defect.
Sep 06, 2025
TIMING CHAIN MALFUNCTION CAUSED THE ENGINE TO COMPLETELY FAIL AND THE CAR IS NOW UNROAD WORTHY. DID OIL CHANGES FREQUENTLY DUE TO FAST CONSUMPTION OF OIL. NEVER OVERHEATED BUT NOW THE CYLINDERS, OIL PUMP AND HEADS ARE NO GOOD AND A REBUILT OR NEW USED ENGINE WOULD BE REQUIRED TO REPAIR THE CAR.
Aug 29, 2025
+ 106 more complaints for this component
POWER TRAIN
12 complaints
Bearing on front intermediate shaft broken or missing.
Apr 15, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated that upon arriving to the destination, the contact became aware that there was an excessive amount of engine oil pooling underneath the engine compartment of the vehicle, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the rear main seal. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.
Mar 06, 2025
Majority of the oil leaked out of the vehicle, the low oil light never came on. Car was towed to the shop after I was told not to drive it, as the engine will most likely seize up. The shop found that the rear main crankshaft seal was blown out and leaking to access crank case pressure due to a PCV orifice plugged, not letting the engine vent.
Jan 11, 2025
Several transmission components and functions have failed. This has caused dangerous lurching while gears change and the loss of the ability to move forward, all while driving and without warning. The transfer case also failed, resulting in similar lurching, as well as bouncing and grinding. This problem has been attempted to be repaired multiple times with the dealership returning the car each time claiming that it was repaired, inspected and found good. In all cases the same problem reoccurred within 50 miles of driving. There were no warning lights or symptoms leading up to the failure which would worsen as time went on. The lurching generally occurred when reducing speed, which would unexpectedly bounce the vehicle towards other slowing vehicles, greatly increasing the likelihood of rear ending another driver. When the complete loss of forward function occurred, it had done so similarly while slowing down, which nearly resulted in another driver rear ending us. Fortunately, the reverse gear still worked and the car was able to be removed from the road. The unexpected nature of the behavior of the car and the failures in general, paired with the false assurance from the dealership that the problem was fixed, left the driver highly likely of being involved in a collision.
Jun 30, 2022
The gear shift when in drive can be pushed into other gears without pushing the button. When driving down the highway going 70 mph, my dog has more than 10 times pushed it into neutral. It’s extremely dangerous.
Mar 28, 2022
+ 7 more complaints for this component
UNKNOWN OR OTHER
12 complaints
Rear main seal keeps blowing out due to PVC hose freezing also noticed oil on ground from rear the transmission at work so
Feb 18, 2025
1.What component or system failed or malfunctioned, and is it available for inspection upon request? •The vehicle purchased from UTICA PREOWNED, a 2017 CHEVROLET EQUINOX LT with VIN [XXX] , experienced a complete failure of the engine system. It is available for inspection upon request. 2.How was your safety or the safety of others put at risk? •The failure of the engine system in the vehicle posed a significant safety risk as it rendered the vehicle inoperable. This could have resulted in potential accidents or breakdowns, endangering both my safety and the safety of others on the road. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? •The problem has not yet been reproduced or confirmed by a dealer or independent service center. However, the vehicle’s condition has been confirmed as non-operational by the auction from which it was sourced. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? •The vehicle has not been inspected by the manufacturer, police, or insurance representatives. However, it has been inspected by the auction where it was purchased, confirming its non-operational condition. 5.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? •There were no warning lamps, messages, or symptoms indicating the failure prior to the purchase. The vehicle was represented as being in good working condition by [XXX] during the negotiation process. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 24, 2024
While driving everything went blank on my dashboard even radio screen then steering wheel locked up on me for maybe 1-2 seconds then that’s when I got a quick flash come on dashboard and said service power steering or steering wheel. And quickly went away. This could have risked me and my 2 year old toddler life. I took my car back to dealership Lexus of Dayton but they said there was nothing showing on my dashboard. I told them that it went away. So they suggested to take it to a Chevy dealership because it may be cheaper to have it put on a diagnostic because they would charge me 189.00 to do so. Which I feel I shouldn’t have to pay for.
Apr 04, 2024
power lift gate is falling on it own even when we lift it manualy
Jul 05, 2021
On May 24, 2021, my 2017 Chevrolet Equinox was sitting in my driveway. While my son was vacuuming the car out he heard a boom and jumped out. The rear window had shattered. No one was around and nothing had hit it. The temperature outside was 78 degrees and there was a breeze blowing so it was not due to the heat. Called Chevrolet and they said they have never heard of this happening and it isn't a manufacturer defect but a quick search online and others have had this happen in their 2017 Chevrolet Equinox.
May 24, 2021
+ 7 more complaints for this component
POWER TRAIN,ENGINE
11 complaints
Oxygen sensor, catalytic system efficiency below threshold bank,o2 circuit low voltage,accelerator pedal position sensor 1-2 not plausible, invalid data received from engine control module, vvt timing solenoid, engine vvt timing solenoid, timing shaft bank 1, exhaust camshaft, intake performance camshaft up and down shift switch circuit left front wheel sensor circuit I have had to replace all this on my vehicle nothing was covered under extended warranty I bought car from drive time wanted to return it when they wouldn’t replace when shield mad me look for estimate and then told me I drove over 400miles and would take it back Bridgecrest financed me and car been in and out of shop since I got it also had to replace some but my gas peddle I still owe on this vehicle they wanted 20k still owe like 14k higher robbery I have contacted BBB this is fraud if you ask me also had to replace fuelrail pressure sensors
Mar 01, 2025
114k miles and the PCV valve was collecting condensation which froze. This caused a build up of pressure and blew the rear main oil seal and timing chain. No warning, no dash lights, nothing. Oil life at 35% and over 1,000 miles before due for next oil change. Went from running fine to DEAD in less than 1/4 of a mile.
Jan 21, 2025
PCV valve froze causing rear main crankcase seal to break and massive oil loss. Fotunately I was able to get home and not have the engine die on the road in -10 degree Fahrenheit temperatures.
Jan 18, 2024
My engine failed. It's available for inspection upon request. The engine stalled in the middle of high traffic. I called GM customer care and explained to them what happened. They told me to take it to a GM dealership for diagnosis, (it was already diagnosed by a major company). The dealership confirmed a broken timing chain and bent valves. They also said that it was $12,000 to repair and that GM would only cover $1,200 since its out of drive train warranty. They request that I put down $8,657 before they could order a new engine. The codes the car gave were P0016, P0017, P228D, P0089, and P0341.
Mar 27, 2023
My 2017 equinox which I purchased at this dealership starting burning excessive oil and has bad piston rings, they quoted me a $9500 for engine... I had those issues at 97500 miles and the dealership failed to properly inspect and fix the rings even though this motor was known for these issues. The failed piston rings should have been fixed when my vehicle was covered under warranty at approx 97,500 miles! My equinox has approx 100,600 miles on it currently and has sat for 1.5 months. So 600 miles past the warranty and now it needs a new engine? It needs a new engine because the service department knowingly failed to thoroughly fix my car when I had it in at 97,500 miles.
Mar 08, 2023
+ 6 more complaints for this component
UNKNOWN OR OTHER,ENGINE
11 complaints
My vehicle had a pool of oil beneath it and a trail behind it due to a faulty PCV. I had it towed to the certified dealer and they told me it was a PCV valve issue, due to the cold temperatures, ice was able to accumulate and caused a pressure build up inside of the hose or something of the sort. With that being said, the pressure caused the seal to pop off and allowed for the oil to leak out and get all over the engine/parts within the engine. The dealership let me know they were aware and had correspondence about this particular issue. There was no sound prior to the decline of my engine, no indicator on the dash, and this issue can happen so quickly that there's no time to respond or reverse damage that was made. My engine no longer works and was told I would need to purchase a new one, despite the fact this issue could happen again with a new engine regardless of routine upkeep. Dealership confirmed the engine was damaged, the oil was depleted, and the PCV was to blame. There were no warning signs, it happened quite quickly, and I fear that if this incident didn't happen at night, my vehicle would have slowed or completely stopped at a rate that would have prevented other drivers from steering clear of me and harming themselves or me. Thankfully it wasn't a busy night. I was going 80km/hr and my vehicle slowed to barely 30 km/hr without being able to accelerate. At home, the engine shut down, and again a pool of oil was found before being towed to the certified dealership I had my routine inspection done at a few months prior. Vehicle previously register in Texas, now resides in Canada where incident occurred.
Feb 27, 2025
Two massive oil leaks experienced while driving during cold weather months. One two years ago (Feb 2023) and the other January 2025. Both instance caused by Rear Main Seal and led to mass oil loss while operating and vehicle almost shutting down on roadway. There appears to have been bulletins sent to dealers from GM on the matter but no indication to customers of the potential dangers.
Feb 01, 2025
Defective pcv valve system caused the rear main seal to blow out. Causing oil leak which made my engine stall while driving on interstate 95.
Feb 01, 2025
I bought my 2017 Chevy equinox around October or November of 2018. Since owning this car I have had nothing but problems with the oil. The oil had been burning at such an excessive rate that GM finally stated they would need to replace the engine! I have continued to change the oil before it need to be changed due to it burning so quickly. After the engine was replaced I informed GM of the loud noises and informed them 3 weeks after they replaced everything that the oil was again empty! They are now ignoring me and won’t do anything further! I am a single mother of 3 kids trying to make ends meet and I bought a car they knew and have known has oil consumption issues which has caused my car to have major issues. The car randomly can to a full stop while I was driving and I am so lucky I wasn’t going 80 miles an hour because it would of killed me all because the car had burned the oil just 2 weeks after an oil change! GM continues to ignore me and will not replace the car or fix anything! I started having issues in August of 2019 and they replaced the engine on jul 14 2022 and I am certain this car is not going to make it much longer it has ac and heat problems as well again all started after replacement and still have oil issues
Apr 15, 2024
While I was driving the rear main seal went out and I lost all my oil. Luckily I was close to home,could have blown my motor. This is a 1500.00 to a 2500.00 fix. This happened around feb.26 2024 and my car is still sitting I'm my drive until I can save up the money to fix it. Also the few places I have called around to fix it have had other equinoxes in for the same thind,22 that I know of.
Mar 24, 2024
+ 6 more complaints for this component
ENGINE AND ENGINE COOLING
10 complaints
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving at 10 MPH, there was an abnormal odor entering the cabin of the vehicle while the air conditioning system was activated or turned off. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that there was a leak in the exhaust pipe, and that the exhaust pipe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was unknown.
Nov 20, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving at 50 MPH, there was an abnormal sound and odor coming from the engine. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed. The contact was informed that pistons needed to be replaced and that the engine was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 113,000.
Oct 03, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at 55 MPH, the check engine warning light illuminated. The contact stated that there was a loud sound coming from the exhaust and there were exhaust fumes entering the cabin of the vehicle while starting the vehicle. The vehicle was not taken to an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 144,000.
Jan 07, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated that while accelerating from a stop, there was white smoke coming from the vehicle. There were no warning lights illuminated. There was a trail, and a puddle of oil underneath the vehicle. The contact who is an independent mechanic and stated that there was a rear main seal leak, and the engine might need to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 107,000.
Jan 22, 2024
The contact owns a 2017 Chevrolet Equinox. The contact stated that upon pulling out of the driveway, she observed that oil had pooled underneath the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the PCV valve was clogged. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Jan 17, 2024
+ 5 more complaints for this component
AIR BAGS
9 complaints
Desconocido bolsas de aire takata posible retirada .. Alto consumo de combustible
Jul 28, 2025
I was in a car accident (car total loss), my air bags did NOT deploy and a light came on after the crash to say the airbags malfunctioned.
Jul 17, 2025
Siempre se le prende la luz “atiende airbag” Hace 2 años la compuse que fue el sensor y ahora tengo 2 semanas que se se le prendio la lleve al dealer y que la bolsa salió defectuosa de fábrica y es muy caro .
May 06, 2025
The contact owned a 2017 Chevrolet Equinox. The contact stated while stopped in traffic, he was involved in a rear end crash. The contact stated that the vehicle was pushed forward by the impact into the rear end of another vehicle. The contact stated that the rear end of the vehicle was crushed in to the rear wheel wells, and the front end of the vehicle, the hood, front bumper, and grill were also crushed back into the front wheel wells. The contact stated that the front air bags had not deployed after being pushed into the rear of the other vehicle. The contact was not sure what happened to the other two vehicles. The contact stated that the Police were called and EMS was also on scene. The contact stated that a Police report was filed. The contact stated that he was not transported to the hospital, but later had been taken by a friend to seek medical attention. The contact stated that the jolt of the impact had caused a concussion. Additionally, there were some bruising from the seat belt to the left shoulder. The contact stated that after the crash the seat belt failed to retract and the issue might be due to a sensor failure. The contact stated that the vehicle was towed to an impound lot and later declared a total loss by the Insurance Company. The manufacturer was not informed of the failure. The failure mileage was approximately 143,000.
Dec 02, 2024
The contact owns a 2017 Chevrolet Equinox. The contact stated that as his wife attempted to make a left turn at 5 MPH, another vehicle hit the front passenger side of her vehicle at approximately 40 MPH. The air bags did not deploy upon impact. His wife was taken to the hospital by ambulance and was treated for an injury to her right knee as well as chest pain. The other driver sought medical treatment after the accident; however, their injuries, if any, are unknown. The vehicle was towed to an independent mechanic where it was deemed a total loss. A police report was filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be destroyed. The failure mileage was approximately 54,000.
May 18, 2022
+ 4 more complaints for this component
VISIBILITY/WIPER
7 complaints
Driving home in the rain. Windshield wiper stopped working randomly everything I read online is that there is no recall for my year of car but for 2013 and 2014 for windshield wiper transmission arm linkage
May 15, 2023
UNKNOWN. This complaint is related to a letter I received from GM notifying me that there is the POTENTIAL for failure of the front windshield wipers due to failure of the wiper ball joints. The letter states that GM will only fix the problem IF they fail. It seems to me that this is a KNOWN problem that has the potential to cause serious injury or loss of life if it were to fail during inclement weather where you need your wipers for visibility. I believe that GM should make this issue a recall and am asking the NHTSA to look into this and advise GM to recall the affected vehicles.
Apr 04, 2023
The windshield wipers have abruptly stopped working numerous times within the past two years. When met with little resistance, such as normal precipitation, the motor stops working. It is available for inspection. My safety and the safety of my children were at risk when this happened on the highway in the middle of a blizzard. This has also happened during heavy rain and I was forced to pull over until it was dry. While other years of the same make and model have been recalled the 2017 Equinox has not.
Jan 03, 2023
Back hatch window blew out overnight sometime between 1am and 8am for no reason. No signs of vandalism as this vehicle is parked in the driveway several feet away from sidewalk and multiple other vechicles parked in same driveway. No projectiles types found inside vehicle cargo hold either. Temps were in the low to mid 60s during this timeframe. Remaining glass appears to be slightly pushed outward. Would create serious safety hazard if this happened while driving.
Jul 09, 2022
Wipers stoppeped working while driving while doing 70mph on the interstate do to a linkage issue that is already known about but not recalled.
Sep 03, 2021
+ 2 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
6 complaints
High Pressure fuel pump failure on engine block. car cuts off, engine light on. failed Emission test.
May 17, 2025
On 12/31/23, my 2017 Chevrolet Equinox burst into flames in the driveway. I had not driven it in three weeks due to a medical problem, so my husband cranked up the car and idled briefly to keep the battery operational. About 15 minutes after he exited the SUV, it caught fire. I have seen recalls for other model years that describe the Equinox's excessive oil consumption, which can lead to engine fires and other hazards. Although there is no recall on the 2017 model, those complaints are consistent with my experience. The insurance company has declared the car a total loss.
Jan 05, 2024
This vehicle continues to burn oil and the engine light does not turn on when the vehicle is low on oil. I have had this car for 4 years and it has been an issue where when I take it in for oil change there is no oil left in engine. Vehicles are not supposed to burn oil. I have been told it is an internal engine issue and that this is a known problem from this vehicle by the Chevy dealership. It is unsafe for anyone to be traveling without oil in their vehicle and not have any type of alert to know it is low. I could break down at anytime and it would be a serious cost to me to have this repaired even though it is a “known issue“ with Chevy equinox.
Sep 26, 2023
REAR MAIN SEAL, ISSUE CAUSES THE OIL PRESSURE TO FAIL. IF NOT STOPPED IMMEDIATELY, THE ENGINE BLOCK BLOWS AND DESTROYS THE ENGINE. THIS IS A KNOWN PROBLEM WITH THE 2017 EQUINOX, BUT HAS NOT BEEN RECALLED YET
Aug 16, 2023
I get my oil changed every 2-3 months. This morning it decided to jolt and all the lights flicker while my daughter was getting out of the car. She had one foot out. I had it towed and was told it is a blown rear main seal and they are unsure of the extent of the damage at the auto shop I took it too, and was told it might have affected my engine. That I had to have it towed to a Chevy dealership for further evaluation and it was to extensive for them to do where I had it towed. I was told it was the 3rd car this morning that they received with this issue. All Equinox's. I was never given any notification on my dashboard that this there was an issue, till it was happening. I DO NOT have any leaks where I park my car on a daily basis. The extent of damage so far is at least $2500. I am out of pocket just for towing $260. If it is an engine problem, I will be out up to $8000. I still owe on this car thanks to inflation. Thankfully no one was parked in front of my car today or a kid walking in front of it.
Feb 03, 2023
+ 1 more complaint for this component
ELECTRICAL SYSTEM
4 complaints
Odometer Fraud. The contact purchased a 2017 Chevrolet Equinox. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 55,000 and at the time of registration, it was discovered that the mileage was 128,826.
Apr 21, 2025
Had a no start on two times, starter would act like a dead battery. Then a week or so later the Instrument lights went out and back on and then out again, so did the bluetooth went out black screen. not fixed yet
Oct 06, 2021
THE RADIO QUIT WORKING. THE DEALERSHIP DIAGNOSED THE PROBLEM AND SAID I NEED A NEW RADIO. THE CAR IS ONLY 2 YEARS OLD. IN TALKING WITH OTHER OWNERS, MANY ARE HAVING THE SAME PROBLEM. THE RADIO WILL NOT TURN ON. THIS ALSO IS HOW TO CONTROL THE HEAT/AC, THE BACKUP CAMERA, THE NAV SYSTEM. THE DEALERSHIP AND MAKER ARE BOTH REFUSING TO ADMIT TO A DEFECTIVE SYSTEM. THIS IS A 2017 CHEVY EQUINOX.
Oct 03, 2019
TL* THE CONTACT OWNED A 2017 CHEVROLET EQUINOX. WHILE WAITING AT A RED LIGHT, A FIRE STARTED UNDER THE DASHBOARD. THE CONTACT EXITED THE VEHICLE BEFORE IT BECAME ENGULFED IN FLAMES. THE POLICE DEPARTMENT WAS NOT PRESENT. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO A JUNK YARD AND THEN RETRIEVED BY THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO SWEENEY CHEVROLET/GMC IN YOUNGSTOWN, OHIO DUE TO A BUZZING NOISE EMERGING FROM THE ENGINE, EVEN WHILE PARKED IN THE GARAGE. THE DEALER DIAGNOSED THAT THE NOISE WAS DUE TO THE VEHICLE'S COMPUTER REBOOTING. THE INSURANCE COMPANY DETERMINED THAT THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 3,800.
Jul 14, 2017
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
Twice the exhaust has leaked into the cabin to the point where it is very noticeable. It causes headaches and breathing problems. GM has known of this issue for several years and it has been reported several times. GM placed a bandaid on it knowing it would fail.
Nov 20, 2025
After very cold winter weather, car started to smell. PCV valve blew and car was seizing causing it to blow out the rear systems. It had spilled oil onto the garage floor and had a bad emissions smell. Dealership said they added 3 quarts of Oil and that within 30 minutes two quarts leaked out. No warning lights on dashboard, no affected cautions through the equinox app (which still shows that I have 80% of my oil still remaining). While driving the car started making a ticking sound during acceleration and a bad smell. I am now left with a $3700 bill. Numerous others have detailed exact experiences with their equinox after the last February, cold spell in Chicagoland. I was very fearful driving the car and my safety was compromised. The car was shaking, and the smell was pungent Right now my car is at the dealership so I do not have the invoice
Mar 06, 2025
The exhaust is coming into the cab. Was told that Chevy is allowed to kill people slowly with carbon dioxide poisoning. Also was told NHTSA is paid by Chevy to keep the information of the exhaust issue under wrapps. I understand killing babies is no crime in the liberal world but I am not an ugly liberal.
Jan 08, 2023
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
PCV valve got clogged and failed, i have an extended warranty and the extended warranty EXCLUDES this from any repairs if this is involved. Caused my Rear Main Seal to break and leak oil. Not drivable currently. Quoted 3200 on a repair. Purchased the vehicle less than 12 months ago.
Feb 20, 2025
2/4/19 bulletin issued for PCV valve defect [XXX] bought car from dealer, was told nothing wrong with car [XXX] sold me a extended warranty to assure me the car would be protected [XXX] car wouldn’t start in driveway had it towed to Tarr Chevrolet. [XXX] warranty refused to fix car, seems they excluded the PCV valve from warranty. The PCV valve blew the rear seal, part of the power train which I have a lifetime warranty on. But since the PCV valve caused it , they didn’t cover that either. This repair cost me $2800.00. Living on social security that’s a lot of money. I have called Chevy, the dealer and the warranty co to no avail, I have read about all the class action suits. This is a very serious problem. The bulletin states below 0 temperatures can cause this, we live in Tennessee, we don’t have that kind of weather. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 18, 2025
I was driving my car to work it started shaking really bad. It cut off on me and was leaking oil. Check engine light, oil light, and low oil pressure indicator came on. The worst start or drive
Jan 25, 2024
AIR BAGS,SERVICE BRAKES
3 complaints
Was in an accident, where my front bumper was hit going about 60 and air bags did not deploy.
Feb 01, 2024
ON JANUARY 16, 2021, I WAS TRAVELING DOWN MAIN STREET IN ROUND ROCK, TEXAS WHERE I REAR ENDED ANOTHER VEHICLE AT APPROXIMATELY 30 MPH. AS I SLAMMED ON MY BRAKES TO STOP, I FELT MY BRAKES STARTED PULSATING, MAKING IT DIFFICULT FOR ME TO COME TO A COMPLETE STOP. MY CAR WAS DEEMED UNREPAIRABLE, AND WAS A TOTAL LOSS. THE RADIATOR WAS CRACKED, AND THE FRAME WAS BENT MAKING IT DIFFICULT TO OPEN THE DOOR. I HAD A COUPLE BRUISES NOT SEVERE THAT I NEEDED TO GO TO THE HOSPITAL. MY AIRBAGS DID NOT DEPLOY DURING THE ACCIDENT, WHICH TO MYSELF DID NOT SEEM TO BE NORMAL. DUE TO THE SEVERITY OF THE DAMAGES TO MY CAR, IT WAS CONSIDERED NOT OPERATIONAL AND HAD TO BE TOWED.
Jan 30, 2021
I WAS DRIVING THE CAR ON FREEWAY. I TRIED SLOWING THE CAR BY PRESSING THE BRAKE PEDAL BUT IT WOULD NOT ALLOW ME TO STOP THE SLOW THE CAR HENCE CAME THE SITUATION WHERE I HAD TO HIT THE BRAKE PEDAL HARDER TO ABLE TO STOP THE CAR TO AVOID THE ACCIDENT. I WAS NOT ABLE TO BREAK AT ALL AND IT ENDED UP COLLIDING WITH THE CAR IN FRONT OF ME. IT WAS SURPRISING TO ME THAT NOT A SINGLE AIRBAG WAS POPPED OPEN, GIVEN THE MAGNITUDE OF AN ACCIDENT AND THE DAMAGE IT CAUSED (ESTIMATED DAMAGE OVER $10,000). I HAD MY SON AND TWO OF HIS FRIENDS IN THE CAR. IT IS VERY SHOCKING THAT THE AIRBAGS OR BREAK DID NOT WORK IN BRAND NEW SUV.
Dec 13, 2018
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
3 complaints
When I was driving the vehicle, the dash said low pressure oil turn car off. Not even enough time to find a place to pull over. It just shuts off. Had been going 55 instead of 35. I could’ve gotten rear-ended with it just shutting off talk to a Car repair shop and they said those are all starting to do that the rear main seal blowing out. They didn’t have a big enough hole in the intake and it’s plugging up and building pressure and blowing the rear main seal.
Jan 17, 2024
Rear main seal blew out due to known (and recalled in previous years) fault with the PCV valve. The check engine light never came on and neither did the oil light when there was no oil left due to the seal blowing out. This incident caused damage to crucial engine parts including the transmission.
May 19, 2022
DRIVING ON HIGHWAY, MY CAR MAKE A LOUD BANG, IT SAID TRANSMISSION OVERHEATING IDLE ENGINE, ENGINE OVERHEATING, IDLE ENGINE, SERVICE STABILITRACK, SERVICE ANTI LOCK BREAKING SYSTEM, SERVICE POWER STEERING SYSTEM, MY ENGINE LIGHT WAS FLASHING, I WENT TO EXIT THE HIGHWAY TO THE OFF RAMP AND ALL OF A SUDDEN MY CAR CAME TO A SCREECHING HALT AND CAR WOULD NOT MOVE MADE THE LOUDEST BANG I HAVE EVER HEARD. I HAVE HAD THIS ISSUE ONE OTHER TIME! THE DEALERSHIP CLAIMED MY TRANSMISSION HAD A LEAK BUT NO LEAK MARKS IN MY BRAND NEW DRIVEWAY, THEY TOLD ME TO DRIVE IT FOR 200 MILES SO THEY CAN FIGURE OUT WHERE THE LEAK IS, THIS WAS ALL SAID THE DAY I HAD MY OIL CHANGED, THEN WHEN I CAN BACK AFTER DRIVING 200 MILES THEY THEN CLAIMED MY OIL PAN WAS LEAKING AND NEEDED TO BE REPLACED. THANK GOD MY BUMPER TO BUMPER WARRANTY WAS STILL IN EFFECT. THEY LOOKED SHOCKED WHEN I EXPLAINED TO THEM THAT AND I WOULD NOT BE PAYING FOR IT.
Jun 19, 2019
STRUCTURE
3 complaints
PAINT FLAKING OFF ON HOOD. DEALER AGREED NOT NORMAL AND NO SIGN OF HITTING ANYTHING. GM HAS TAKEN OVER A MONTH TO REPLY TO CLAIM BY DEALER AND NOW JUST SAY IT IS OUT OF 3 YEAR WARRANTY SO NO ASSISTANCE CAN BE OFFERED.
Oct 14, 2020
THE LATCH THAT HOLDS THE DOOR SHUT KEEPS COMING LOOSE. I HAVE TIGHTENED IT NUMEROUS TIMES BUT STILL KEEPS COMING LOOSE. IT HAS TROUBLES KEEPING THE DOOR SHUT AND SECURE. THE BRACKET WILL TURN SO THE DOOR WON'T SHUT AT ALL SOMETIMES.
Sep 08, 2019
MICE GET IN DASH AREA AND USE THE INSULATION TO BUILD NEST ON TOP OF THE CABIN AIR FILTER. IF THE MOUSE CHEWS THROUGH THE PAPER FILTER AND RUNS UP MY PANTS LEG, THERE WILL BE A SAFETY PROBLEM.
Aug 15, 2018
WHEELS
3 complaints
I HAVE 41,000 MILES AND MY CAR STARTED MAKING A WEIRD WOBBLING NOISE ( WORSE WHEN I TURN)AT THE LEFT FRONT DRIVERS SIDE TIRE. I WAS ADVISED TO FIX IT RIGHT AWAY AS IT IS A SAFETY HAZARD. TOOK IT IN AND I HAD TO HAVE MY LEFT FRONT WHEEL BARING REPLACED FOR $600.00 I HAVE 41,000 MILES AND THESE SHOULD BE GOOD FOR 80,000-150,000 MILES. I KEPT THE PART.
Aug 14, 2019
2017 EQUINOX CAME WITH MICHELIN LATITUDE TOUR X TIRES. AFTER LESS THAN 2 YEARS (30,000 MILES), TIRE SIDEWALLS ARE SEVERELY CRACKED. I HAVE NEVER SEEN A TIRE DEGRADE AS BADLY AS THESE HAVE. THE FACTORY IN POLAND MUST BE USING SUBSTANDARD MATERIALS TO MAKE THESE TIRES. DOT B53T 031X 4516. ACCORDING TO MICHELIN, I WILL BE RESPONSIBLE FOR AT LEAST 80% OF THE REPLACEMENT COST. I ALWAYS THOUGHT MICHELIN WAS A HIGH QUALITY COMPANY BUT AFTER SEEING HOW THESE TIRES ARE FALLING APART, I NO LONGER THINK THAT.
Mar 20, 2019
TODAY ( 7/7/17 ) GOING APPROX 25MPH THE PASSENGER FRONT TIRE BLEW OUT AT THE SIDE WALL CAUSING THE VEHICLE TO SHOOT TO THE RIGHT AND GRAZE THE CURB. PRIOR TO THE FAILURE THE TIRE PRESSURE MONITOR LIGHT WENT ON AND RIGHT AFTER THE LIGHT TURNED ON THE BLOW OUT HAPPENED. THE TIRE HAD 3571 MILES OF WHICH WE PUT APPROX 300 MILES ON IT AFTER PURCHASING THE VECHILE AS A DEMO FROM THE DEALER ON 6/29/17. VEHICLE HAS MICHELIN LATITUDE TOURING P225/65/R17
Jul 07, 2017
SEAT BELTS
2 complaints
The cable that holds the seat belt to the frame of the car severed in half. We are ordering a new cable and fixing it, but I have never heard of this before. I will attach a photo below. We have had the car for a really long time.
Feb 06, 2025
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. DURING A CRASH, THE FRONT DRIVER SIDE SEAT BELT DETACHED FROM THE FLOOR AND FAILED TO RESTRAIN THE DRIVER DURING THE CRASH. THE CAUSE WAS NOT DETERMINED. NO INJURIES WERE SUSTAINED BUT THE DRIVER WAS CONCERNED THAT THERE COULD HAVE BEEN SERIOUS INJURIES. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH A SECOND VEHICLE CRASHED INTO THE PASSENGER SIDE CAUSING THE VEHICLE TO SPIN AROUND BEFORE COMING TO A STOP. AFTER THE CRASH THE DRIVER DISCOVERED THAT THE DRIVER'S SIDE SEAT BELT HAD DETACHED FROM THE FLOOR. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO THE REINKE FORD (1360 GREELY CHAPEL RD, LYMA OH). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
Feb 28, 2020
ENGINE AND ENGINE COOLING,ENGINE
2 complaints
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving 71 MPH, the engine lost power with the check engine and stability-track warning lights illuminated. The vehicle entered LIMP Mode. The contact was able to coast the vehicle to a local gas station. The contact approached the gas station, and the vehicle shut off. Due to the failure, the vehicle was towed to an independent mechanic where a diagnostic test was performed; however, the mechanic could not determine the cause of the failure. The vehicle was towed to the residence. The dealer was notified of the failure and the contact was informed that the PCV valve had frozen due to the cold weather. The contact was informed that the failure then pressurized the crankcase valve and blew the engine oil seal. The contact was also informed that the timing chain had failed and caused the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 68,000.
Feb 06, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud sounds and was jerking. The check engine warning light was illuminated. Additionally, the engine was leaking oil onto the ground. The contact also stated that the vehicle hesitated to stop immediately while the brake pedal was depressed. Upon inspection, the contact noticed that the catalytic converter had detached. The dealer was made aware of the failure and informed the contact that she had to pay for the repair. The vehicle was not repaired. The contact stated that prior to the failure, the dealer sold her the vehicle with a missing O2 sensor and a faulty catalytic converter, which the dealer later replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000. The VIN was unavailable.
Apr 28, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
My infotainment system lost power.all ADAS systems stopped working All warning alarms stopped no blinker sound, no dome light or back up cameras. Im not even sure if my airbags are working. radio, gps climate control out. I was in nyc when this happened lost gps guidence was my first time there wound up lost in that traffic a lot of near misses . I took my vehicle to my dealer they confirmed my ifotainment center needs replaced at a cost of 2200 dollars. Im on ssi disability thats more than a months pay so i had no choice but drive it the way it is. I looked up issue on google there are hundreds of complaints on there. There should be recall on this issue as i see it started in 2012 to present. There was no warning just started the car and nothing was working. No ADAS warnings i see as a total safety issue
Jul 08, 2023
AFTER STARTING THE CAR THIS MORNING THERE IS NO INTERIOR NOISES. NO BLINKER, NO RADIO, DISPLAY ON RADIO IS BLANK. RADIO AND EVERYTHING WORKED THE EVENING BEFORE WITH NO ISSUES AT ALL. CHECKED ALL FUSES AND STILL NOTHING. AFTER SEARCHING THE INTERNET THIS APPEARS TO BE A WIDESPREAD CHEVY ISSUE. TO SPECIFY THE VEHICLE WAS FIRST IN PARK AND RUNNING WHEN THE PROBLEM WAS NOTICED. IT CONTINUED TO BE A PROBLEM WHILE DRIVING (CITY AND HIGHWAY) AND CONTINUED AFTER THE VEHICLE WAS RESTARTED MULTIPLE TIMES.
Oct 23, 2017
AIR BAGS,SEAT BELTS
2 complaints
In February 26, 2022, my wife was driving and I was in passenger seat. At approximately 2123 hours, we came over a slight hill and hit a cow at 70 miles an hour on state Highway 95 between Academy, Texas and Temple, Texas. Our airbags did not deploy and my seatbelt malfunctioned as I hit my head on dash.
Mar 10, 2022
This was previously reported on March 10 2021 and I was given case #9-6591373301. It was a lease car that was returned to the dealership on March 31, 2021. After hitting a pothole in March 2020, the airbag light stayed on. The dealership did not take care of the problem and I was told at that time there were no recalls for that problem. I was told I could get it fixed and save the bill. Once an investigation was started and it was determined that indeed there was a problem, I should be entitled to be reimbursed. To date there have been no recalls although my mechanic had to replace both seat belts because replacing the driver's seat belt did not correct the problem. The diagnostic showed there was a seat belt problem and when they were removed you could see they were defective. When I returned the car I gave the service department the seat belts and to date, I have heard nothing. They did say because the defective seat belts had been replaced they would not be able to determine if the seat belts I turned in had a problem, which made no sense. Is that why no one bothered to contact me?
Oct 06, 2021
ENGINE,VISIBILITY/WIPER
2 complaints
2018 MY 2017 EQUINOX ENGINE DIED IN THE MIDDLE OF THE ROAD I'M COMING TRAFFIC BOTH WAYS START A BACKUP STARTED MAKING KNOCKING NOISES NO OIL LIGHT CAME ON JOIN US FOR THE [XXX]FRONT YARD UP TO GM IN GRAND RAPIDS WHERE I BOUGHT THE VEHICLE THEY SAID THE REAR MAIN SEAL WAS BAD LOOK AT THE [XXX] IN GMC AFTER ALL THIS FIGHTING WITH GM MANY TIMES THEY STATED THAT IT WAS DUE TO THE PVC SYSTEM THAT THE REAR MAIN SEAL WAS OUT I HAD TO HAVE THE CAR TOWED BECAUSE I WAS OUT OF WARRANTY NO ONE WOULD HELP ME SO I HAVE A THIRTY SOMETHING $33000 THAT I COULDN'T DRIVE LOST BOTH OF MY JOBS DUE TO THE 2.4 L HAVING THE SAME ISSUES AS PRIOR-YEAR EQUINOXES AND THEN TRAINS. THEN PASSENGER WIPER ARM STOP WORKING IN WITH STRIPPED AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 14, 2020
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE DASHBOARD AND SHE DETECTED A CHEMICAL ODOR. THE CONTACT TURNED ON THE AIR CONDITIONER AND IT SWITCHED TO HEAT ON ITS OWN. THE VEHICLE WAS TAKEN TO RYAN CHEVROLET (LOCATED AT 1101 OLIVER RD, MONROE, LA 71201, (318) 390-1765) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 31,355.
Jun 26, 2019
VEHICLE SPEED CONTROL
2 complaints
WHILE DRIVING ON THE EXPRESSWAY MY CAR SUDDENLY STARTED SLOWING DOWN AND ON THE DISPLAY IT SAID THAT ENGINE POWER REDUCED, THE CHECK ENGINE LIGHT CAME ON, AND THE TRACTION STABILITY LIGHT CAME ON. I WAS GOING 55MPH AND IT WENT DOWN TO 35MPH. I MADE IT HOME SAFELY WHICH WAS GOOD THAT NO ONE HIT ME ON THE EXPRESSWAY. I TOOK MY CAR IN THE NEXT MORNING AND THE DEALER SERVICE DEPARTMENT TOLD ME THAT I NEEDED A NEW ACCELERATOR PEDAL WHICH WILL COST $720 TO REPLACE CAUSE IT JUST WENT OUT OF WARRANTY BY 300 MILES. I RESEARCHED ONLINE AND FOUND THAT THIS IS AN ONGOING PROBLEM WITH 2017 CHEVY EQUINOX'S BUT THERE'S BEEN NO BULLETIN OR RECALLS. IT'S LIKE THEY DON'T CARE ABOUT THEIR CUSTOMERS SAFETY.
Jan 31, 2020
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED WHILE ATTEMPTING TO REVERSE WITH THE BRAKE PEDAL DEPRESSED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A PARKED, UNOCCUPIED VEHICLE. THE CONTACT'S VEHICLE CAME TO A STOP ON ITS OWN. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE COULD NOT BE LOCATED. THE MANUFACTURER WAS NOT NOTIFIED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 10,000.
Apr 10, 2017
EXTERIOR LIGHTING
2 complaints
I TOO HAVE NOTICED THAT THE LIGHTING AT NIGHT IS NOT AS GOOD, ACTUALLY TERRIBLE, WITH MY 2017 EQUINOX AS COMPARED TO MY 2008 EQUINOX WHEN DRIVING AT NIGHT IN THE COUNTRY ROADS AND SURBUBAN NEIGHBORHOOD ROADS WITH LITTLE STREET LIGHTING. I RARELY USED THE BRIGHTS WITH MY 2008 EQUINOX. WITH THE 2017, THE SAME ROADS AND HIGHWAYS THAT I DRIVE TO AND FROM DAILY ARE DIFFICULT TO SEE WITHOUT FLICKING THE BRIGHTS IN AREAS ON THE ROAD WHICH I WAS ABLE TO SEE CLEARLY ON THE ROAD IN MY 2008 EQUINOX. I AVOID TRAVELING AT NIGHT IF I CAN POSTPONE FOR DAYLIGHT DUE TO LIGHTING ISSUE. MY EYES VISION HAS NOT CHANGED IN THREE YEARS AND DID IMPROVE IN VISION FROM THE PAST. I SUSPECT THIS ISSUE OF BAD LIGHTING ALSO AFFECTS THE CHEVY CRUZ 2014 & 2017 WHICH MY SON HAS BOTH NOW AND ALWAYS TRIES TO "GET BACK BEFORE DARK" TO HIS HOME. THAT STATEMENT WAS NEVER MADE DRIVING THE PONTIAC HE DROVE IN THE PAST FOR YEARS. I WILL SPEAK TO MY CHEVY CAR DEALERSHIP ABOUT THIS ISSUE. I AM CONCERNED AS THIS IS A MAJOR SAFETY' ISSUE. CHEVROLET NEEDS TO COMPARE AND RESOLVE. THIS ISSUE NEEDS TO BE ESCALATED! I WILL CONTACT THE MANUFACTURER AS WELL TO PUT THEM ON NOTICE OF THIS VERY DANGEROUS AND DEFECTIVE MANUFACTURER CONDITION.
Feb 11, 2017
THE HEADLIGHTS ON THIS VEHICLE ARE TERRIBLE. I UNDERSTAND THAT THEY ARE HALOGEN. I HAVE PREVIOUSLY OWNED A 2011 & 2014 EQUINOX AND DID NOT EXPERIENCE THIS PROBLEM. IT IS DANGEROUS DRIVING AT NIGHT ON COUNTRY ROADS. I AM FORCED TO CONTINUOUSLY DRIVE WITH THE BRIGHT HEADLIGHTS ON. *TR
Jan 03, 2017
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
1 complaint
parabrisas agrietado , puerta no coinside, air bag..
Jul 28, 2025
TIRES
1 complaint
Sistema monitor de llantas . P225/65R27
Jul 28, 2025
WHEELS,ENGINE
1 complaint
I have to constantly add oil.I have more frequent oil changes.Panel doesn’t display low oil .Mechanic & several others tell me these cars burn oil faster.Combustion of oil leading to excessive oil consumption & premature wear on engine After putting air in tires,the sensors have to be reset & they say I have to go to a dealer
Jun 14, 2025
ELECTRICAL SYSTEM,ENGINE
1 complaint
Rear mail oil leak Engine gone timing chain failure allowed the engine pistons to contact the engine valves thereby damaging the valves and pistons.
May 07, 2025
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Driving down a 4 lane busy highway. Going 65 when the car made a pop sound. We pulled over. Car caught on fire 5 mins after we were out
Oct 24, 2024
STEERING,POWER TRAIN,ENGINE
1 complaint
I am writing to address a critical issue involving my 2017 Chevrolet vehicle, which poses a significant safety hazard. I purchased this car from Faulkner Subaru in Bethlehem in 2022. The specific component failure relates to the positive crankcase ventilation (PCV) system, particularly the lack of a traditional PCV valve and the presence of a fixed orifice vacuum port in the intake manifold. This component is available for inspection upon request. The safety of myself, my passengers, and other road users was compromised due to the sudden and significant oil leakage caused by the malfunctioning PCV system. This not only endangered our safety but also posed a serious risk to others on the road. While the problem has not been reproduced or confirmed by a dealer or independent service center, it is a well-documented issue with ongoing litigation against Chevrolet. However, there are currently no active recalls addressing the problem. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. The incident occurred suddenly while driving, with the strong smell of burning oil and subsequent oil leakage being the first indications of a problem. Your immediate attention to this matter and intervention on behalf of affected consumers is crucial. I urge Chevrolet to address this safety concern through a formal safety recall and to take responsibility for rectifying this manufacturing defect.
Apr 04, 2024
ENGINE,ENGINE AND ENGINE COOLING
1 complaint
See attached document for complaint
Mar 13, 2024
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle started shaking. The contact continued driving and the vehicle started to shake excessively. The message “Engine Power Reduced” message and “Stabili-trak” warning light illuminated before the vehicle stalled. The contact was able to get the vehicle parked in a parking space and turned the vehicle off. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,200.
Feb 01, 2024
SERVICE BRAKES, AIR,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
The contact owns a 2017 Chevrolet Equinox. The contact stated that upon starting the vehicle, the stabili-trak, emergency brake, and ABS warning lights illuminated. After tuning off the vehicle, the warning lights disappeared. The vehicle was taken to the local dealer, where it was diagnosed that the brake control modulator needed to be replaced. The vehicle was not repaired due to parts being on backorder. The manufacturer was not contacted. The failure mileage was approximately 64,000. The VIN was not available.
Dec 29, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
Main rear seal blew and upon towing to Dealer they said they had 3 other equinox vehicles there all done around 130000 miles and all the same year - low oil light never appeared - Car just stopped during winter season and I am 72 years and in the country , with no heat waiting for AAA - Problem of not getting oil light low was never explained but rear main seal was fixed - Upon completing repairs a check engine light remains -Car drove fine after the fix and continues to drive fine but check engine light remains
Oct 18, 2022
AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
I was in a vehicle accident the 4th of August. After the accident I noticed the airbag light on. I check the passenger seat belt and it wouldn't budge, but the air bags never deployed from the accident. About a month ago I had an issue with the car. I was driving down the road and I took a sharp left turn and the car acted like it was starving for gas. It was on a full tank and I was stranded for a few hrs until the car cooled down to where it was operational.
Aug 17, 2022
VISIBILITY
1 complaint
The contact owns a 2017 Chevrolet Equinox. The contact stated that on several occasions the rear hatch window shattered while parked. The contact stated that the failure occurred during extreme heat or extremely cold weather. The contact stated that the window was replaced several times. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Jun 16, 2022
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
I was driving at 330am had cruise control to 70 the speed limit and when I hit my breaks the cruise control didn't disengage instead it speed faster making me lose control of me vehicle took out a sign and went over the hill. My vehicle was totaled.
Jun 16, 2022
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
While the vehicle is being driven a message will appear service tire monitor system and all gauges on the dash do not work, the radio, heating a/c also stops.The message quickly changes to service airbag. (Photos of both messages attached) Issue started Nov of 2020 Vehicle has been seen by Gordon Chevrolet MI 4 times for service and they are unable to find the issue. We did inform them that if we moved the driver seat just a bit that seem to reset it. Doesn't seem to be as responsive to that now. At one point the BCM was mentioned but still as of today not resolved or fixed. My concern is when the vehicle says service airbag and you are driving it down the road I don't know that this airbag will work if something were to happen. The dealership is well aware of the ongoing unresolved issue and I have another appointment for November 1,2021 so they can look at it again.
Sep 15, 2021
SERVICE BRAKES, HYDRAULIC
1 complaint
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the contact heard a loud grinding sound coming from the passenger’s side front of the vehicle. The vehicle was taken to the local dealer, but the mechanic was unable to determine the cause of the failure. The failure persisted and the vehicle was brought back to the same dealer to be diagnosed. The contact was informed that the rotors needed to be cut. The mechanic cut the rotors however after several months the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 67,000.
Jul 29, 2021
AIR BAGS,STRUCTURE,FORWARD COLLISION AVOIDANCE
1 complaint
AIRBAGS DID'T DEPOLY WITH FRONT END CFRASH GOING ABOUT 25TO30HMPH HWY 278 WEST CULLMAN
Jan 27, 2021
AIR BAGS,STRUCTURE,SERVICE BRAKES
1 complaint
AIR BAGS DID NOT DEPLOY OR COME OUT UPON EXTREMELY HIGH IMPACT: THE AIR BAGS IN MY 2017 EQUINOX DID NOT DEPLOY OUT OR COME OUT WHEN WE WHERE HIT AT A EXTREMELY HIGH IMPACT FROM THE HIT AND RUN DRIVER AND THE IMPACT CAUSED US TO HIT HEAD ON INTO AN WHITE SUV THAT WAS IN FRONT OF US ON THE OPPOSITE SIDE OF THE STREET GOING SOUTH ON LARAMIE. MY FIANC WAS DRIVING AND I WAS ON THE PASSENGER SIDE IN WE WAS GOING WEST ON EXPRESSWAY AND WE HAD EXITED OF LARAMIE AND HARRISON. FIANC LASHANTI SCOTT THAT'S ON MY INSURANCE ON THE MY 2017 EQUINOX WAS DRIVING SO WE MADE AN RIGHT TURN ON LARAMIE GOING NORTH TOWARDS LARAMIE AND HARRISON. AS WE WHERE APPROACHING AND CROSSINGS THE LIGHT THAT WAS GREEN AT THE NEXT LIGHT, AS WE PROCEEDED CROSSING THE GREEN LIGHT, AN SS BLACK SUV WAS COMING FROM WEST OF HARRISON TOWARDS US AT AN EXTREMELY HIGH SPEED 60-65 MILES PER HOUR. THERE WAS NO TIME TO ADJUST AND RECOVER TO AVOID THE SUV THAT HIT US AT SUCH A HIGH RATE OF SPEED. THE SS BLACK SUV THAT HIT US IN THE FRONT PASSENGER SIDE OF MY 2017 EQUINOX IN WHICH CAUSED MY 2017 EQUINOX FROM THE IMPACT TO CRASH HEAD ONTO AN WHITE SUV THAT WAS DRIVING THE OPPOSITE SIDE GOING SOUTH OF LARAMIE TOWARDS HARRISON. AND FROM THE HIGH IMPACT OF THE SS BLACK SUV THAT HIT US SPENT AROUND AND HIT US AGAIN ON THE BACK REAR PASSENGER SIDE OF MY 2017 EQUINOX ALSO.
Sep 21, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
BATTERY WAS DRAINING WITHIN THE FIRST YEAR. REPLACED IT AND HAPPENED AGAIN WITHIN A FEW MONTHS. COULDN'T FIND THE PROBLEM. CONSISTENTLY NEEDED TO CHARGE AND BOOST THE BATTERY. LEFT ME STUCK WITH MY KIDS IN THE CAR SEVERAL TIMES. LIGHTS ON DASH KEPT GOING ON AND OFF GOING BLACK & BACK ON. DIFFERENT LIGHTS KEPT COMING ON LIKE SERVICE AIRBAG, STABILITY TRACK, ENGINE LIGHT, ETC. GIVING FALSE READINGS, FINALLY WHOLE MIDDLE CONSOLE WENT BLACK, HEATER TURNED ON AND WOULD NOT GO OFF, COULD NOT ACCESS TEMP CONTROL, RADIO, BLUETOOTH, ETC. BATTERY AND POWER WAS THE MAIN ISSUE.ELECTRICAL PROBLEMS. STARTED IN MAY OF 2018, MY LEASE RECENTLY EXPIRED AND HERE I AM SITTING AT THE DEALER 05/27/2020 FINALLY HAVING THEM TRYING TO GET TO THE BOTTOM OF THESE PROBLEMS THROUGHOUT MY 3 YEAR LEASE. *TR
May 27, 2020
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
WHILE AT STOP LIGHT, VEHICLE BEGAN TO JERK. DEALERSHIP COULDN'T REPEAT ISSUE SINCE IT ONLY OCCURRED WHEN ENGINE WAS COLD. ISSUE PERSISTED AND BECAME WORSE. VEHICLE STALLED AS IF IT WAS OUT OF GAS. STARTED AGAIN AFTER A FEW MINUTES. NEXT DAY STARTED WITHOUT ISSUE BUT BEGAN TO JERK WHEN APPLYING BREAKS MORE THAN USUAL. PARKED AND TURNED OFF TO RUN INTO STORE. VEHICLE WOULDN'T START AGAIN. TOWED TO MECHANIC.
Feb 09, 2020
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
PLEASE LOOK INTO THIS ISSUE, VERY DANGEROUS! I WAS ON MY WAY HOME FROM WORK DRIVING ON THE NORTHEAST EXTENSION OF THE PA TURNPIKE HEADING SOUTH, AND I WAS BETWEEN EXIT 95 & EXIT 87 ON FRIDAY 8/2/19 AT APPROX. 3:30 PM. I WAS DRIVING THE POSTED SPEED LIMIT OF 70 MPH AND WAS NOT USING CRUISE CONTROL WHEN THE CAR ABRUPTLY SHIFTED INTO LOW GEAR, FLASHED A 'REDUCED POWER MODE' WARNING, AND WENT INTO A 'LIMP' MODE WHERE IT WAS SLOWING DOWN TO EVENTUALLY STOP ITSELF, BUT I WAS AT 40 OR 35 WHEN I PULLED OVER. THE ENGINE LIGHT WAS ON, AND THANK GOD NO ONE WAS BEHIND ME, I WASN'T IN CONSTRUCTION AND I HAD A SPOT I COULD SAFELY PULL OFF ONTO THE SHOULDER. I HAVE A 2017 CHEVY EQUINOX WITH ONLY 40,000 MILES ON IT. I SHUT THE VEHICLE OFF AND SAT FOR 5 MINUTES OR SO. WHEN I TURNED IT BACK ON, THE REDUCED POWER WARNING WAS GONE, BUT THE CHECK ENGINE LIGHT WAS STILL ON. I WAS ABLE TO DRIVE IT HOME AND CALLED THE DEALER, CHEVY WIND GAP, TO SEE IF I HAD TO HAVE IT TOWED THERE OR IF I COULD DRIVE IT IN MYSELF. THEY TOLD ME THEY THOUGHT IT WAS JUST A SENSOR MALFUNCTION, THAT IT SHOULD RESET ITSELF, AND THAT I COULD DRIVE IT THERE FOR THEM TO LOOK AT WHICH IS EXACTLY WHAT HAPPENED. THE CHECK ENGINE LIGHT WENT OFF AFTER A FEW DAYS, AND CHEVY WIND GAP WAS UNABLE TO FIND ANY CURRENT CODE HISTORY OF THE REDUCED POWER MODE SO NOW I'M JUST DRIVING IN FEAR EVERY TIME I GET INTO THE THING THAT IT'S GOING TO DO THIS AGAIN AT ANY TIME. I DON'T WANT TO TAKE PASSENGERS FOR FEAR OF PUTTING THEM IN DANGER. IF THIS HAPPENED IN HEAVY TRAFFIC WITH A TRACTOR TRAILER ON MY BUMPER, IT COULD MAKE FOR A VERY DANGEROUS SITUATION. I HAVE ALWAYS LOVED THE CHEVY EQUINOX, THIS IS THE 3RD ONE WE'VE BOUGHT, PLEASE LISTEN TO YOUR CUSTOMERS OUT THERE THAT THIS IS HAPPENING TO BECAUSE THAT NUMBER IS GROWING EACH DAY. PLEASE GIVE US PIECE OF MIND TO FEEL SAFE AGAIN IN OUR NEW CHEVY EQUINOX.
Aug 18, 2019
SEAT BELTS,SERVICE BRAKES
1 complaint
THE BRAKES PAD BECAME HARD AND FAILED TO STOP THE CAR ALMOST HIT 5 CARS COMING DOWN A STREET THAT WAS A HILL IN LEWISTON NY RPUST 104 EAST
Jan 31, 2019
FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT'S SON OWNS A 2017 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN THE OIL WARNING GAUGE DECREASED TO ONE PERCENT, THERE WAS A FUEL ODOR IN THE VEHICLE. THE CONTACT NOTIFIED THE DEALER (HUFFINES CHEVROLET PLANO, 1001 COIT ROAD, PLANO, TX), BUT NO LEAKS WERE FOUND. THE MANUFACTURER WAS NOT NOTIFIED AND THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 2,968.
Apr 26, 2018
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. WHILE DRIVING HIGH SPEEDS, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KRISTAL AUTO MALL (5200 KINGS HWY, BROOKLYN, NY 11234), BUT THE FAILURE COULD NOT BE DIAGNOSED OR DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. *TT CONTACT STATES DEALERSHIP (KRYSTAL AUTOMOTIVE) SOLD THEM A CAR THAT APPEARS TO HAVE BEEN MEANT FOR A WHEEL CHAIR BOUND PERSON. VEHICLE HAS EXTREME WIRING AND PLUGS EXPOSED, DOES NOT DRIVE SAFELY OVER 40MPH, SIDE MIRRORS ARE ABNORMAL, AND THE WINDSHIELD IS TOO LOW. THE INSTRUMENT PANEL IS OVERLOADED AND REQUIRES TOO MUCH MAINTENANCE. CONTACT CANNOT SIT COMFORTABLY AND SAFELY. *TT
Apr 12, 2018
Frequently Asked Questions
How many problems does the 2017 CHEVROLET Equinox have?
The 2017 CHEVROLET Equinox currently has 248 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2017 CHEVROLET Equinox?
The most common problems reported for the 2017 CHEVROLET Equinox are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2017 CHEVROLET Equinox problem data come from?
All problem and complaint data for the 2017 CHEVROLET Equinox comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - CHEVROLET Equinox
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2019 Problems
2018 Problems
2016 Problems
2015 Problems
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2011 Problems
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1995 Problems
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