2009 CHEVROLET HHR Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
508
Complaints Reported
Complaints by Component
STEERING
85 complaints
The contact owns a 2009 Chevrolet HHR. The contact stated that while starting the vehicle, the power steering warning light, the ESC service, the ESC off, and the traction control warning lights illuminated, followed by the loss of power steering functionality. The vehicle was taken to the dealer and the dealer stated that the power steering assist motor and the power steering assist module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the VIN was not included in a recall or TSB. The failure mileage was 185,000.
Apr 19, 2023
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL WAS LOOSE. THE CONTACT STATED THAT AFTER MAKING A TURN, THE STEERING WHEEL FAILED TO RETURN TO THE CENTER. THE CONTACT MANUALLY RETURNED THE WHEEL BACK TO CENTER. THE VEHICLE WAS PREVIOUSLY REPAIRED AT SOUTH HAVEN CHEVROLET BUICK GMC (10159 M-140 SOUTH HAVEN MI 49090, (269)906-9558), AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS A ONE TIME FREE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Jun 17, 2020
THE VEHICLE HAS STARTED LOSING POWER STEERING AT LOW SPEEDS INTERMITTENTLY. IN RESEARCHING THE PROBLEM, A RECALL ON THE ELECTRONIC POWER STEERING FOR THIS 2009 HHR WAS FOUND. IN ADDITION, I FOUND THAT GM ISSUED A BULLETIN (14119) UNDER RECALL N140115, STATING THAT FOR MODEL YEAR 2006-2008 AND EARLY PRODUCTION 2009 HHRS, TO PROVIDE EPS MOTOR REPLACEMENT FOR THE LIFE OF THE VEHICLE. SINCE I HAVE NOT HAD THIS VEHICLE SINCE 2009, I CONTACTED THE DEALERSHIP TO LOOK UP THE RECALL HISTORY AND FOUND THE EPS MOTOR WAS REPLACED ONCE ALREADY. HOWEVER, THIS LATE 2008 PRODUCTION/MID-2009 DELIVERY HHR IS LOSING POWER STEERING AT LOW SPEEDS AGAIN. WHILE MYSELF AND TEENAGE DAUGHTER HAVE DRIVEN IT ON THE ROAD. THE DEALERSHIP COULD GET NO DIAGNOSTIC CODE OF THIS AND HAS TOLD ME THERE IS NO OPEN RECALL ON THIS VEHICLE AND WE ARE RESPONSIBLE FOR PAYING FOR THE MOTOR REPLACEMENT. I AM VERY DISTURBED THAT THIS PROBLEM 1. GENERATES NO CODE, 2. IS BEING UNACKNOWLEDGED BY GM, AND 3. SEEMS TO BE AN ON-GOING THREAT TO SAFETY FOR MANY HHR DRIVERS. GM HAS MADE A MISTAKE IN NOT INCLUDING MY MAKE/MODEL (OR SO IT SEEMS) IN THE BULLETIN PERTAINING TO REPLACING THE EPS MOTOR FOR LIFE AND IS FAILING TO ACKNOWLEDGE THAT THEY MAY HAVE ADDITIONAL VEHICLES ON THE ROAD NEEDING TO BE SERVICED, ESPECIALLY WHEN THE DRIVER STATES THERE IS A PROBLEM POSING A SERIOUS SAFETY CONCERN. NOTE, THE PRODUCTION OF MY HHR BEING IN 2008, DELIVERED IN 2009 AND FAILURE BY GM TO ACKNOWLEDGE UNDER BULLETIN 14119.
Feb 17, 2020
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST FAILED TO OPERATE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED; BUT NOT THE EPS INDICATOR. THE VEHICLE WAS TAKEN TO JENNINGS BEARDSTOWN CHEVROLET, BUICK, GMC (61 PLAZA DR., BEARDSTOWN, IL 62618, (217) 323-2322), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,278.
Jun 18, 2018
THE STEERING WHEEL TURNS TO RIGHT BY ITSELF WHILE DRIVING SLOW. I HAVE TO HOLD THE STEERING WHILE REAL TIGHT AND FIRM TO STOP IT FROM TURNING RIGHT. ON AUG 26 2017 AT 5PM, I WAS READY TO MAKE A SLIGHT RIGHT TURN, BUT THE STEERING WHEEL TOOK CONTROL OVER ME, THE CAR TURNED RIGHT BY ITSELF BEFORE I TURNED THE STEERING WHEEL. THIS MORNING WHILE DRIVING IN SLOW TRAFFIC, THE STEERING WHEEL TURNED TOWARDS RIGHT, I HAD PUT STRENGTH AND HOLD FIRM AND STRONG WITH MY HANDS ON STEERING WHEEL TO STOP IT FROM TURNING RIGHT BY ITSELF. WHILE DRIVING FAST, I FELT THE STEERING WHEEL VIBRATE TOWARDS RIGHT AND HEARD VIBRATING SOUND...IT COULD BE LIFE THREATENING IF THE STEER WHEEL IS OUT OF CONTROL.
Aug 28, 2017
+ 80 more complaints for this component
ELECTRICAL SYSTEM
76 complaints
The contact owns a 2009 Chevrolet HHR. The contact stated that after parking, a popping noise was present coming from inside the cabin of the vehicle. The contact discovered flames coming from the interior roof dome lights. The contact used water to extinguish the flames. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 145,853.
Aug 20, 2021
The contact owned a 2009 Chevrolet HHR. The contact stated that a loud popping sound was heard after exiting the vehicle. The contact turned around and saw fire coming from inside the roof of the vehicle. The fire was coming from the rear interior roof light. The contact was able to put out the fire with water. No police report was filed. There was no injury sustained. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 145,385. The VIN was unavailable.
Jul 28, 2021
I was driving about 30 miles an hour in town when the check engine light started to Flash then immediately following all the dashlight started to Flash and then not a second later the car shut off the steering will locked the brakes locked up And all the doors were locked So at 30 miles an hour the brakes locked up the steering wheel locked so I couldn't turn the wheel and the car shut off There were no injuries thank God
Jul 01, 2021
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. AFTER ATTEMPTING TO MANUALLY RESTART THE VEHICLE, THE CONTACT STATED THAT THE KEY COULD NOT BE TURNED TO START THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL COULD NOT BE PERFORMED BECAUSE THE TECHNICIAN COULD NOT REMOVE THE IGNITION CYLINDER. THE CONTACT WAS INFORMED THAT, IN ORDER TO REMEDY THE FAILURE, THEY WOULD HAVE TO FRACTURE AND DETACH THE HOUSING AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 138,000. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT PROVIDED.
Oct 07, 2016
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START AND A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 26,000.
Dec 10, 2015
+ 71 more complaints for this component
AIR BAGS
65 complaints
The contact owns a 2009 Chevrolet HHR. The contact stated that while driving at an undisclosed speed, the Service Air Bag message was displayed. The dealer was made aware of the failure and informed the contact that she needed to pay out of pocket for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer to be serviced. The failure mileage was approximately 145,000.
Mar 02, 2023
My air bag service light continues to turn on and off at various intervals. I think it has to do with a faulty passenger underneath sensor but I'm not sure. I know there's been several recalls involving the airbag wiring and electronics so I think it may be related to that work. It hasn't been fixed yet or replaced. I believe it maybe related to the other airbag recalls or a faulty sensor from the start. This is a common issue I've come to findout.
Dec 18, 2021
THE "SERVICE AIR BAG" LIGHT JUST STAYS ON ALL THE TIME
Jul 11, 2020
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST, LOWER BACK, AND MIGRAINE HEADACHES. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 194,255. *JS
Mar 05, 2019
FOR APPROXIMATELY 6 MONTHS WHEN I START MY 2009 CHEVY HHR PANEL, THE AIR BAG WARNING LIGHT COMES ON. IT DOES NOT GO OUT WHILE DRIVING. THE WARNING LIGHT DOES NOT ALWAYS COME ON AS IT IS AN INTERMITTENT ISSUE. IT ONLY COMES ON AT STARTING NEVER WHILE DRIVING. I AM VERY CONCERN THAT THE AIR BAG IS NOT OPERATING PROPERLY. I FOUND THAT GM DID A LIMITED RECALL ON A CONNECTOR. MY VEHICLE DID NOT COME UP FOR A RECALL.
Dec 26, 2018
+ 60 more complaints for this component
FUEL/PROPULSION SYSTEM
62 complaints
Fuel line is leaking near left rear wheel wheel
Nov 25, 2024
last week we noticed gasoline showing up on the ground in front of the rear driver side tire. I looked underneath and found a pipe that seems to be corroded. I looked online and found that many people have the same problem, so I haven't had it checked at a dealership. The pipe continues to leak after you walk away and I'm afraid someone will discard a cigarette near the vehicle, or worse. We are generally home, and can be reached for inspection.
Oct 24, 2024
Gas leaking from fuel line near rear driver’s side tire
Aug 30, 2023
Leaking fuel line near left rear wheel
Jul 02, 2023
I was backing my car out of the garage and I noticed a line of liquid on the ground, indicating a leak. I immediately stopped the car, got out and took a look. I traced the leak back to the drivers side at the rear, just before the tire. I could see fuel dripping down from under the car. The exhaust pipe right near the dripping was also wet. I could smell gas and I confirmed that was what was dripping by smelling a drop after I let it fall on my finger. Definitely gasoline. After the dripping stopped, I pushed the car back into the garage. I used a QuickJack to raise the car to get a better look at the area where the leak was coming from. There was massive corrosion/rust of the metal lines in the area. The leak was easily found by just looking for where the lines were wet. Even though fuel was no longer dripping (the engine was off so there was no fuel pressure anymore), there was still wetness from the gas leaking through the rusted area. I will not drive the car again until the leak has been repaired. Considering the fact that the exhaust pipe had also gotten wet from the leak, the chance of a fire was VERY LIKELY. I consider myself very lucky to have found the leak when I did, rather than have a fire occur while driving. Even if I were to pull over and shut the engine off immediately, a significant amount of fuel would leak out and feed the fire as the fuel escapes under pressure. This certainly could cause the rest of the car to catch fire. This is clearly unsafe and dangerous. If the leak occurred after the car was put in the garage with the exhaust still hot, a fire could not only consume the vehicle but the garage and the house as well. That could cause injury or even death in a worst case scenario. This is clearly an unsafe design and a clear risk to both people and property. This absolutely should be the basis for a recall where the corroded lines are replaced free with new lines made of a more durable material such as stainless steel.
Jul 01, 2023
+ 57 more complaints for this component
STEERING,ELECTRICAL SYSTEM
17 complaints
MY STEERING WHEEL BEGINS TO VIOLENTLY SHAKE, ONSET ABOUT 10 MINUTES INTO DRIVING, SPEEDING UP OR BRAKING HAS NO EFFECT ON THE FREQUENCY OR LEVEL OF SHAKE. MY STEERING WHEEL WILL BE NORMAL, ABOUT 10 MINUTES INTO THE DRIVE, GOING THE SAME SPEED WILL BEGIN TO SHAKE. I CAN STOP AND PARK THE CAR, RESTART IT, WILL NOT SHAKE UNTIL I AM DRIVING AGAIN ABOUT 10 MINUTES INTO THE DRIVE. WHILE SHAKING, IT BECOMES VERY DIFFICULT TO MOVE THE STEERING WHEEL EVEN TO GET INTO THE NEXT LANE. THIS HAS HAPPENED WHILE CITY DRIVING, I AM TOO AFRAID TO TAKE IT ON THE HIGHWAY OR GO OVER 40 MPH AS I FEEL LIKE I HAVE NO CONTROL OF THE VEHICLE WHEN THE STEERING WHEEL SHAKES.
Apr 08, 2021
MY CAR'S POWER STEERING HAS DANGEROUSLY DISAPPEARED WHILE I WAS DRIVING ON THE HIGHWAY. THE POWER STEERING CAME ON ON THE DASHBOARD AND I HAD TO STIR THE CAR WITH SO MUCH FORCE TO GET OFF THE HIGHWAY. I HAD MY 10-YEAR-OLD SON WITH ME ON HIS WAY TO SCHOOL. NO ONE KNOWS WHY THIS HAPPENED AND I CAN'T DRIVE IT WITH A 10-YEAR-OLD BOY WHO I HAVE TO GET TO SCHOOL AND MYSELF AND MY WIFE TO WORK. MECHANIC AFTER MECHANIC NO ONE CAN TELL WHY THE POWER STEERING WONT WORK. PLEASE HELP!
Mar 18, 2021
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE BOTTOM PART OF THE STEERING COLUMN AS THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT THE IGNITION BECAME FRACTURED WHILE IN THE ON POSITION AS THE ESC AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION AND THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Dec 17, 2014
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT AFTER THE VEHICLE BEING SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM), THE ENGINE FAILED TO START AFTER SEVERAL ATTEMPTS AND THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Oct 10, 2014
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION FAILED TO START THE VEHICLE AND THE STEERING COLUMN FAILED TO LOCK WHEN THE ENGINE WAS TURNED OFF. THE FAILURES OCCURRED MULTIPLE TIMES. THE CONTACT STATED THAT THE FAILURES BEGAN AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Sep 25, 2014
+ 12 more complaints for this component
STRUCTURE
15 complaints
I was driving and I went to roll the sunroof down and it ejected itself and came off the whole glass and frame and broke in many pieces on the bridge if there would of been a car or person walking it would of hit them and caused a major accident its going to cosy over$2000.00 to get it replaced whicj I cant afford to do I feel like the manufacturer should replace the part it wasnt my fault
Aug 14, 2024
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT NOTICED WATER LEAKING FROM THE ROOF OF THE VEHICLE EACH TIME IT RAINED. THE LOCATION ON THE ROOF WHERE THE WATER WAS ENTERING COULD NOT BE DETERMINED. AS A RESULT, WATER SURROUNDED THE INTERIOR OF THE VEHICLE AROUND THE AIR BAGS AND ON THE FLOORBOARD. THE CONTACT STATED THAT THE ELECTRICAL POWER SEATS AND THE POWER WINDOWS FAILED TO OPERATE AND THE WATER SHORTENED OUT THE RADIO. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Sep 06, 2017
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE STORAGE BIN DOOR WAS BLOCKING HER VIEW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V444000 (LATCHES, LOCKS, LINKAGES). THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.
Nov 02, 2015
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHEN THE CONTACT ATTEMPTED TO OPEN THE VEHICLE WITH THE KEY, THE MASTER KEY OPENER WOULD NOT UNLOCK THE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TOWED THE VEHICLE TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED SEVEN OTHER TIMES. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 10/29/15*LJ UPDATED 11/22/2017*CN
Jul 15, 2015
PULLED IN TO DRIVEWAY AND WENT TO EXIT VEHICLE. THE PLASTIC DRIVER'S DOOR HANDLE BROKE OFF IN MY HAND. THIS BASICALLY LEFT ME STUCK IN THE VEHICLE UNLESS I CRAWLED OVER THE CENTER CONSOLE OR UNLESS I WAS ABLE TO ROLL DOWN THE ELECTRIC WINDOW, PIVOT IN THE SEAT, AND REACH THE OUTSIDE DOOR HANDLE. OBVIOUSLY IN AN ACCIDENT, OR VEHICLE FIRE, THE EXTRA TIME NEEDED TO EXIT, IF THE DOOR HANDLE BROKE OFF, IS UNACCEPTABLE. A VERY BASIC INTERNET SEARCH SHOWS THAT THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE MODEL. AN INCONVENIENCE FOR A YOUNGER DRIVER BUT THIS COULD BE A CATASTROPHIC FAILURE FOR AN OLDER, LESS PHYSICAL DRIVER. *TR
Jul 11, 2014
+ 10 more complaints for this component
ELECTRICAL SYSTEM,AIR BAGS
11 complaints
The contact owns a 2009 Chevrolet HHR. The contact stated that while starting the vehicle, there was an abnormal clicking sound coming from the vehicle. In addition, the contact stated that the passenger’s side air bag warning light illuminated and occasionally flashed on and off. The vehicle was taken to the dealer but was not diagnosed or repaired due to the cost. The contact had previously received notification of NHTSA Campaign Number: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) and the vehicle was repaired; however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 199,000.
Jul 15, 2025
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING AT AN UNSPECIFIED RATE OF SPEED, THE CURTAIN AIR BAGS DEPLOYED WITH FORCE ON THE DRIVER'S AND FRONT PASSENGER SIDES. THE DRIVER'S HEARING WAS IMPACTED FOR DAYS AFTER THE AIR BAG DEPLOYMENT. A HEAD INJURY WAS SUSTAINED AND THE AIR BAGS HAD TO BE MANEUVERED FOR THE DRIVER TO EXIT THE VEHICLE. MEDICAL TREATMENT WAS NOT RECEIVED. THE VEHICLE WAS NOT DIAGNOSED; HOWEVER, OURISMAN CHEVROLET OF BOWIE (16610 GOVERNOR BRIDGE RD, BOWIE, MD 20716, (301) 262-7600) WAS CONTACTED. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS TO INVESTIGATE THE FAILURE TO DETERMINE WHAT CAUSED THE AIR BAGS TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT AND THE DRIVER WERE WAITING FOR A RESPONSE FROM THE MANUFACTURER PERTAINING TO THE FAILURE AND TO ADDRESS NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Jan 16, 2018
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 45 MPH, THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT BECAME ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 119,000.
Dec 15, 2015
IN APRIL 2013 OUR SERVICE AIR BAG LIGHT ON THE PASSENGER SIDE STARTED COMING ON AND OFF AT VARIED TIMES. THERE WAS NO RHYME OR REASON FOR WHEN IT WENT ON OR OFF. OUR DEALER STATED THAT IF THE SERVICE AIR BAG LIGHT WAS OFF AT THE TIME OF AN ACCIDENT, THE AIR BAGS WOULD NOT DEPLOY (SCARED US INTO THE REPAIR).THE CAR WAS JUST OUT OF OUR EXTENDED WARRANTY PERIOD OF 4 YR 48000 MILES. SO WE WOULD NEED TO PAY FOR THE REPAIR. THE REPAIR WAS A CONNECTOR MODULE AND TOTAL COST WAS 264.59 FOR THE REPAIR. AFTER IT WAS REPAIRED I STARTED FINDING ALL KINDS OF SIMILAR ISSUES WITH CHEVY CARS AND TRUCKS, INCLUDING VARIOUS YEARS OF THE HHR. I CONTACTED GM BUT THEY REFUSED TO COVER THIS REPAIR STATING THEY KNEW OF NO ISSUES REGARDING A SERVICE AIR BAG LIGHT COMING ON AND OFF. THIS WAS OBVIOUS A LIE SINCE IT'S ALL OVER THE INTERNET AND CHEVY HAS RECALLED SOME CARS AND TRUCKS FOR THE SAME EXACT PROBLEM. I FEEL THAT WE CAN'T BE SURE IF THE AIR BAG WOULD WORK DURING A CRASH IT IS A SAFETY ISSUE AND SHOULD BE REPAIRED AT NO COST. THE COST OF THE REPAIR FOR THE ACTUAL WORK DONE IS HIGHWAY ROBBERY - PARTS WERE 17.28 THE REST OF LABOR! GM NEEDS TO TAKE CARE OF THIS ISSUE AND RECALL THE CARS - OR AT THE LEAST, REPAIR FOR FREE WHEN THE ISSUE ARISES. *TR
Sep 04, 2014
SERVICE AIR BAG- THIS MESSAGE COMES UP A LOT WHEN CAR IS STARTED. IT IS COMING UP MORE OFTEN NOW THOUGH. THIS VEHICLE HAS NOT BEEN IN AN ACCIDENT. I HAVE SEEN ON LINE THAT OTHER GM VEHICLES ARE BEING RECALLED FOR THIS PROBLEM. TALKED TO MY CHEVY DEALER ABOUT THIS AND HE SAID THAT THERE IS NO RECALL AND IT IS OUR ISSUE. OUR HHR HAS BEEN RECALLED FOR IGNITION SWITCH AND A POWER STEERING ISSUE SO FAR. I FEEL THAT THE SERVICE AIR BAG LIGHT IS JUST ANOTHER GM PROBLEM. WITH THIS WARNING LIGHT ON, I DO NOT KNOW IF OUR AIR BAGS WILL DEPLOY. ARE OUR LIVES IN JEOPARDY? *TR
Aug 20, 2014
+ 6 more complaints for this component
FUEL SYSTEM, GASOLINE
11 complaints
The contact owns a 2009 Chevrolet HHR. The contact stated that while the vehicle was parked, and while driving the vehicle, there was a strong fuel odor coming from the vehicle. Additionally, the contact noticed that the vehicle was experiencing excessive fuel consumption. The contact also noticed that fuel had leaked onto the ground. The contact stated that upon inspecting the vehicle, the contact noticed that fuel was leaking from the driver's side rear wheel well, where the fuel tank was located. The contact related the failure NHTSA Action Number: PE20011(Fuel System, Other, Fuel/Propulsion System, Fuel System, Gasoline). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
Oct 16, 2024
The contact owns a 2009 Chevrolet HHR. The contact while driving at an undisclosed speed, noticed a strong fuel odor. The contact stated that upon parking and exiting the vehicle, there was fire underneath the rear driver's side, where the fuel tank was located. The contact was able to extinguish the fire with a fire extinguisher. There was no injury sustained. The contact then noticed a trail of fuel on the floor. The contact became aware that fuel had leaked while driving. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel line was corroded and needed to be replaced due to a wrong design. The contact stated that the fuel line was designed over the muffler, which caused water intrusion and corrosion. The vehicle was then towed to the dealer, where the fuel line was replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 28,000.
May 05, 2023
The contact owns a 2009 Chevrolet HHR. The contact stated while starting the vehicle, the rear of the vehicle started burning. The contact was able to stop the fire and the contact noticed that the gasoline was leaking onto the ground under the vehicle. No one was injured and no police report was filed. The vehicle was diagnosed by an independent mechanic and the mechanic stated that the fitting to the gasoline trunk was damaged causing the gasoline to leak. The vehicle was repaired. The manufacturer was contacted, and the manufacturer did not provide any assistance. The failure mileage was 28,000
Apr 03, 2023
The contact owns a 2009 Chevrolet HHR. The contact stated while the vehicle was parked, he noticed fuel leaking from the rear driver's side of the vehicle. The vehicle was not taken to a dealer or independent mechanic for diagnosis or repairs. A Chevrolet dealer was contacted and confirmed that the VIN was not included in a recall. The contact stated that he was able to look under the vehicle and found that the fuel line was corroded. The contact was relating the failure to an unknown recall for a fuel line that was issued for similar Chevrolet HHR vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 52,000.
Feb 23, 2023
The contact owns a 2009 Chevrolet HHR. The contact stated upon parking and exiting the vehicle, she smelled a strong gasoline odor on the driver's side of the vehicle. There was no warning light illuminated. The contact stated that the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the fuel line needed to be replaced. However, the parts were not available. The vehicle was not repaired. The contact referenced NHTSA Action Number: PE20011. The manufacturer was not notified of the failure. The failure mileage was approximately 111,800.
Sep 15, 2022
+ 6 more complaints for this component
UNKNOWN OR OTHER
10 complaints
The gear shift gets stuck when it gets cold outside and does not won't to go in reverse or diver. It takes a little bit when the car has to set and warm up before it will work.
Dec 07, 2023
On February 10, 2022 I was riding in the front passenger seat of this vehicle with the front passenger window partially down. I had my fingers of my right hand partially out of the window holding the top of the door frame. The driver hit the remote switch for auto close of the power window. As I felt intense pain in my right hand I quickly withdrew my hand and noted spurting blood, mutilated pinky finger and intense pain. The driver's view of my hand may have been obstructed by my body. My fingertip was still stuck between the top of the window and door frame. I went directly to the nearest Emergency Room and was diagnosed with a traumatic amputation of the right hand (dominant) fifth finger with complete loss of the nail. Three hand x-rays show open, partially displaced fracture of the distal phalange. Due to severe mutilation of the fingertip it could not be reattached to the remaining portion of my finger. This vehicle must not have been in compliance with the FMVSS No. 118 that required anti-pinch windows in vehicles from 2008 forward. Owner's manual has no statement that it has this safety feature.
Feb 13, 2022
My key gets stuck in my ignition and will not pull out happens when I'm in park and it's been a persistent ongoing problem I how to do the key release the button every time to have my keys released the back hatch of my HR is locked and it will not open it from the outside Norwood open from the inside this is also been ongoing issue I had my brake line and abs and line and inspect them in your place and my abs traction and tire pressure light remain on even after being serviced I took it to a dealership dealership and the dealership refuse to do the recall on it and want to charge me to have the whole modules replaced but it's my knowledge has a recall going on with the traction and abs I bought the car used about 4 months ago. Before my back Hats about of my HHR locked up for good where I used to lock the door the back latched did not lock you and you will still be able to open the bat match even if the doors are locked so either I'm facing it being locked completely and I can't get into it or on a good day is unlocked for me but will not remain lock when I lock the doors
Nov 05, 2021
COOLANT RUNNING HOT I JUST GETTING THIS CAR A WEEK AGO AND IT STARTED RUNNING HOT
Feb 09, 2020
TURN SIGNAL DOES NOT TURN OFF BY RETURNING TO ORIGINAL POSITION. I HAVE TO MANUALLY TURN IT OFF EVERY TIME. IF I DO NOT USE IT, AFTER I TURN THE CORNER, IT CLICKS LIKE IT WANTS TO TURN ITSELF OFF. THIS HAS BEEN HAPPENING FOR 5 YEARS.
Aug 30, 2018
+ 5 more complaints for this component
SERVICE BRAKES, HYDRAULIC
7 complaints
LETTER FWD FM FMCSA CONCERN THE SAFETY OF HIS 2009 CHEVROLET HHR SS, BRAKES ARE EXTREMELY HARD CAUSING DIFFICULTY IN STOPPING VEHICLE AT TIMES, INQUIRING WHY THERE WASN'T A RECALL (ENCLOSURES NOT IMAGED FWD TO NVS-200) THE CONSUMER STATED WHEN HE RECENTLY PULLED AWAY FROM A CURB BEHIND ANOTHER VEHICLE THAT STOPPED AT A CROSSWALK, HE CAME WITHIN AN INCH OF REAR-ENDING THE VEHICLE, BECAUSE THE BRAKE WAS EXTREMELY HARD, WHICH MADE IT DIFFICULT TO STOP. THE CONSUMER EXPERIENCED THE SAME SCENARIO AGAIN, BUT IT INVOLVED A PEDESTRIAN WHO WAS CROSSING THE STREET IN THE CROSSWALK. THE CONSUMER STATED A TECHNICAL SERVICE BULLETIN WAS ISSUED BY CHEVROLET, BUT NOT A RECALL. THE DEALER INFORMED THE CONSUMER THE COST TO INSTALL AN AUXILIARY VACUUM BOOSTER PUMP WAS $1200.00.
Jun 06, 2013
AFTER PURCHASE OF A NEW 2009 SS HHR. DURING THE MORNING I BACKED INTO MY GARAGE AND NOTICED A VERY SOFT BRAKE PEDAL. I THEN STARTED TO PROCEED INTO THE GARAGE AND WHEN ATTEMPTING TO STOP THE VEHICLES BRAKES WOULD NOT COMPLY WITH MY BRAKE PRESSURE AND THE VEHICLE PROCEEDED TO HIT THE SIDE OF OUR HOUSE. THIS BECAME A ROUTINE SITUATION UPON "COLD STARTUPS" AND WHEN REPORTED TO THE DEALER,(CLASSIC CHEVY CHEVROLET, GRAPEVINE, TX) AFTER SEVERAL POOR STOPS, MY SERVICE ADVISOR ADVISED "YEAH WE KNOW ABOUT IT". BUT THERE WAS NO FIX AT THE TIME WHEN CONFRONTED WITH A POSSIBLE FIX HE ADVISED THAT " I MADE ARRANGEMENTS TO HAVE THE CAR REPAIRED WHEN THE FIX FROM GM ENGINEERING WAS ISSUED REFUSED TO SERVICE THE CAR. GM CUSTOMER SERVICE PERSONNEL AND THE BULLETIN ADVISED THAT "THEY ARE WORKING ON THE ISSUE." I NEVER GOT THE REAR OF THE CAR REPAIRED DUE TO THE FAILURE PRESSURE FAILURE. *TR
Dec 14, 2010
WHEN GENTLY BRAKING TO A STOP THE RIGHT REAR WHEEL HAS A CLICKING OR CLUNKING SOUND, NOT HEARD WHEN APPLYING THE BRAKES HARD. MINOR PULSING CAN BE FELT IN THE BRAKE PEDAL. FIRST TRIP TO DEALER THEY FOUND NOTHING WRONG BUT TURNED THE DRUM AND THE PROBLEM WENT AWAY FOR A TIME. TWO MONTHS LATER PROBLEM IS BACK. THIS TIME DEALER REPORTED THEY TIGHTENED UP THE MUFFLER. MUFFLER IS ON LEFT SIDE OF VEHICLE, THE PROBLEM IS ON THE RIGHT. THE PROBLEM IS STILL THERE. OTHER HHR OWNERS REPORT SAME PROBLEM WITH THE SAME WHEEL. CHEVY DEALERS TELL US "THEY ALL DO IT". IT IS NOT CORRECT AND NEEDS TO BE RESOLVED. I PURCHASED THE VEHICLE WITH 10K MILES ON IT AND PROBLEM SURFACED SOON AFTER (NOT DOING IT AT PURCHASE). NOW HAS 19K MILES. 2009 HHR LT2. *TR
May 29, 2010
AT 18,000 MILE MY 2009 CHEVROLET HHR STARTED SHAKING AS THE BRAKES WERE APPLIED WHILE GOING DOWN A 5% MOUNTAIN GRADE. WITHIN A SHORT DISTANCE AFTER LEVELING OFF THE BRAKING RETURNED TO NORMAL. THIS OCCURRED SEVERAL MORE TIMES AND AT 24,000 MILE THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO HAVE THE BRAKES CHECKED. THE DIAGNOSIS WAS THAT THE ROTORS HAD OVER HEATED AND WARPED. AT 44,000 MILE THE VEHICLE STARTED SHAKING AGAIN AS THE BRAKES WERE APPLIED WHILE GOING DOWN A 5% MOUNTAIN GRADE. BRAKE PADS DO WEAR OUT. ROTORS DO NEED TO BE TURNED. VIOLENT SHAKING FROM ROTORS WARPING BECAUSE OF OVERHEATING IS NOT NORMAL. IT IS AN INDICATION THAT THE BRAKING SYSTEM MAY BE UNDERSIZED FOR THIS VEHICLE OR THAT INFERIOR PARTS ARE BEING USED. THE BRAKES HAVE NOT BEEN APPLIED EXCESSIVELY. THE VEHICLE IS NOT OVERLOADED. THE VEHICLE HAS NOT BEEN SUBJECT TO SUDDEN BRAKING. THE HIGH MILEAGE ON THE VEHICLE IS FROM FREEWAY DRIVING. *TR
Mar 09, 2010
THIS IS THE THIRD BRAKE FAILURE IN THIS NEW CHEVY HHR. BRAKES STARTED FEELING SOFT. I WAS DOING 65 MPH ON A 4 LANE HIGHWAY (DENVER C470) AND NEEDED TO BRAKE HARD. BRAKES WERE SOFT AND THE CAR PULLED SHARPLY TO THE RIGHT - NEARLY TAKING ME INTO THE CAR BESIDE ME. THERE WERE NO DASHBOARD WARNING LIGHTS. HAD IT TOWED TO MEDVED CHEVY IN CASTLE ROCK, CO. THEY REPORT THE BRAKE FLUID WAS FULL. APPEARS TO HAVE AIR IN THE BRAKE LINE. THEY HAD ALREADY REPLACED THE MASTER CYLINDER AND BOTH FRONT CALIPERS. SERVICE MANAGER REPORTED THEY REALLY HAD NO IDEA OF WHAT WAS WRONG, BUT THEY REPLACED THE MODULATOR VALVE SINCE IT WAS THE ONLY REMAINING COMPONENT THEY HAD NOT REPLACED. IN NONE OF THE 3 FAILURES COULD THEY FIND EVIDENCE OF ANY FLUID LEAKS. HE SAID THEY HAD WORKED WITH GM ENGINEERING WHO COULD NOT OFFER ANY OTHER SOLUTIONS. I'M PERSONALLY VERY WORRIED ABOUT DRIVING THE VEHICLE AND WOULD ABSOLUTELY NOT LET MY WIFE OR ANYONE ELSE DRIVE IT. *TR
Nov 11, 2009
+ 2 more complaints for this component
EXTERIOR LIGHTING
6 complaints
The contact owns a 2009 Chevrolet HHR. The contact stated while driving approximately 40 MPH at night, the low-beam headlights became inoperable. There were no warning lights illuminated. The contact took the vehicle to the local mechanic which replaced the headlight bulbs; however, the failure recurred several times. The manufacturer was not notified of the failure. The approximate failure mileage was 172,087
Mar 29, 2022
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE DRIVER SIDE HEADLIGHT FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE HEADLIGHT WIRING HARNESS AND BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 05/18/16*LJ
Mar 14, 2016
INSTRUMENT PANEL LIGHT FLICKER CONSTANTLY, DOES THIS IN PARK AND DURING DRIVING, NOTICED LATELY THAT THE HEAD LIGHTS ARE ALSO DIMMING AT START UP.
May 28, 2015
HEADLAMPS ON MY 2009 CHEVROLET HHR BURN OUT PREMATURELY, VERY RAPIDLY. I AM NOW REPLACING THE THIRD HEADLAMP FOR BOTH THE DRIVER AND PASSENGER SIDE. I AVERAGE ROUGHLY 10,000-12,000 BEFORE I NEED TO REPLACE BULBS. MY DRIVER SIDE LAMP WAS OUT, AND TONIGHT WHILE DRIVING THE PASSENGER SIDE LAMP WENT OUT. HEADLAMP BULBS, ESPECIALLY BECAUSE OF HOW COSTLY THEY ARE, SHOULD NOT BE BURNING OUT EVERY 10-12,000 MILES. *TR
Jan 02, 2014
THE HEADLIGHTS ON THE 2009 CHEVROLET HHR BURN OUT PREMATURELY. I HAVE REPLACED BOTH THE DRIVERS AND PASSENGER HEADLAMP BULBS MULTIPLE TIMES SINCE PURCHASING THE VEHICLE NEW. I HAVE TO REPLACE THE BULBS APPROX. EVERY 10000 15000 MILES. MY FEAR IS THAT BOTH BULBS WILL BURN OUT AT THE SAME TIME CAUSING AN ACCIDENT DUE TO NO LIGHTS. THESE LIGHT BULBS APPEAR TO HAVE A MUCH GREATER FAILURE RATE THAN MOST VEHICLES I HAVE OWNED. *TR
Oct 03, 2012
+ 1 more complaint for this component
SEAT BELTS
5 complaints
FRONT PASSENGER SEAT BELT REMAINS LOCKED. SOMETIMES IT WILL WORK IF YOU ADJUST IT UP AND DOWN BUT OTHER TIMES IT WON'T WORK AT ALL. I HAD TO HAVE MY PASSENGER RIDE IN THE BACK TODAY SO THAT SHE COULD USE A SEATBELT BECAUSE THE FRONT ONE REFUSED TO RELEASE. THE VEHICLE WAS PARKED BUT RUNNING. STANDARD TRANSMISSION. ALSO HAPPENS WHEN VEHICLE IS MOVING.
Oct 08, 2020
FRONT PASSENGER SEAT BELT WAS LOCKED AND WOULD NOT ALLOW FOR PROPER USE; UNABLE TO PULL OUT FROM THE EXTRACTOR. THIS HAS BEEN AN INTERMITTENT PROBLEM THAT CONTINUES TO EXIST. THIS IS A SAFETY PROBLEM IN THAT PASSENGER IS FORCED TO RIDE WITHOUT BENEFIT OF SEAT BELT. THE PROBLEM GOES AWAY AND ALLOWS PROPER USE OF THE BELT USUALLY WITHIN 2 DAYS WITHOUT ANY RHYME OR REASON. THERE SEEMS TO E NO REASON TO TRIGGER THE PROBLEM AND NO REASON WHY THE PROBLEM RESOLVES ITSELF ON IT'S OWN. *TR
Sep 20, 2014
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT SEAT BELT WOULD NOT EXTEND TO THE LATCH MECHANISM. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED HOWEVER, THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,914.
Dec 20, 2013
TL* THE CONTACT OWNS A 2009 GMC HHR-SS. WHILE DRIVING APPROXIMATE SPEEDS OF 65 MPH, THE CONTACT ATTEMPTED TO ADJUST HER SEAT AND WAS PINCHED BY THE SEAT BELT BUCKLE. THE BUCKLE DID NOT INJURE HER; HOWEVER, THERE WAS SOME MINOR DISCOMFORT. SHE WAS CONCERNED THAT IF A CHILD WERE IN THE SEAT, THEY COULD HAVE BEEN INJURED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
May 18, 2010
TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHEN THE FRONT PASSENGER SEAT BELT IS UNBUCKLED, IT BECOMES LOCKED. THE FAILURE PREVENTS THE SEAT BELT FROM BEING RE-FASTENED. THE MANUFACTURER STATED THAT THE SEAT BELT WAS WORKING AS DESIGNED AND WOULD NOT MAKE ANY REPAIRS. THE CONTACT FEELS THAT THIS IS A MAJOR SAFETY ISSUE BECAUSE THE PASSENGER IS UNABLE TO LATCH THE SEAT BELT AND COULD BE INJURED OR WORSE IN THE EVENT OF A CRASH. THE CURRENT MILEAGE WAS 800 AND THE FAILURE MILEAGE WAS UNKNOWN.
Jul 08, 2009
VISIBILITY/WIPER
4 complaints
I turned on my rear window defrost in about 55 degree weather and 45 minutes later my rear window shattered
Jan 05, 2022
CAR WAS PARKED AND NO ONE WAS INSIDE WHEN THE BACK GLASS JUST POPPED AND SHATTERED.
Aug 31, 2015
IT WAS SNOWING AND I STARTED MY CAR TO WARM IT UP. I CLEANED OFF THE WINDOWS WITH MY SNOW BRUSH. WHENEVER I GOT INTO THE CAR AND TURNED ON THE WIPERS, THEY MOVED FOR A SPLIT SECOND THEN STOPPED. I GOT OUT OF THE CAR AND CHECKED THE WIPERS. THEY WERE MOVING FREELY. NOTHING I DID WOULD MAKE THE WIPERS WORK. I WENT ONLINE AND CHECKED FOR PROBLEMS WITH CHEVY HHR WINDSHIELD WIPERS AND FOUND THAT IT'S A KNOWN ISSUE. ON ONE WEBSITE, CHEVY HHR.NET, THERE EVEN IS A DISCUSSION BOARD ABOUT THE PROBLEM. IT'S THE WINDSHIELD WIPER TRANSMISSION AND FROM EVERYTHING I'VE READ THIS HAPPENS BETWEEN 60,00 AND 85,000 MILES ON THE HHR AND CHEVY COBALT. I WAS TOLD THAT THE REPAIR IS @$300.00 AND I'M WONDERING WHY GM WOULD MAKE A VEHICLE THAT HAS A PART THAT FAILS SO EASILY. *TR
Jan 10, 2015
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THE TOP SURFACE EDGE OF THE ENTIRE FRONT WINDSHIELD EXHIBITED NUMEROUS AIR BUBBLES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE DEFECT WAS NOT COVERED UNDER THE EXTENDED SERVICE WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED IF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Apr 10, 2014
STEERING,AIR BAGS
4 complaints
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG MESSAGE DISPLAYED ON THE INSTRUMENT PANEL BEFORE THE POWER STEERING MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE THEN STARTED TO STALL. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE OPERATED NORMALLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WADE CHEVROLET LOCATED AT 1670 HILTON DR, ST. GEORGE, UT 84770 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 141,000.
Jan 12, 2021
I WAS PULLING OUT OF A PARKING SPACE AT WAL MART AND A BEEPING SOUND GOT MY ATTENTION AND THEN I REALIZED THE STEERING WHEEL WAS ALMOST IMPOSSIBLE TO TURN.. I STOPPED IN THE MIDDLE OF THE LANE AND TURNED THE CAR OFF... WE SAT THERE FOR ABOUT 15 SECONDS AND I STARTED THE CAR AGAIN AND THE STEERING WAS FINE THEN.. WE THEN DROVE ABOUT A HALF MILE TO THE DOLLAR TREE AND IT HAPPENED AGAIN AS I WAS PULLING INTO A PARKING SPACE.. I PARKED AND WE WENT IN THE STORE.. WHEN I CAME BACK OUT IT WAS WORKING AGAIN... THEN TODAY, SEPT. 15, 2014, I PULLED INTO THE LIBRARY AND AS SOON AS I STARTED TO TURN INTO A PARKING SPACE, THE STEERING WOULDN'T WORK AND THE BEEPING SOUND STARTED AND THE POWER STEERING LIGHT WAS ON AGAIN... . I TURNED IT OFF RIGHT THERE AND WAITED A FEW SECONDS AND IT WAS AGAIN WORKING... WE DON'T TRUST TAKING THIS CAR ANYWHERE AND HAD PLANNED AN EXTENDED TRIP TO WASHINGTON TO STAY WITH OUR GRANDDAUGHTER BUT WE JUST DON'T DARE DO IT... THIS IS SUCH A HUGE SAFETY ISSUE AND WE WANT IT FIXED!!!!! ALSO, THE SERVICE AIR BAG LIGHT HAS BEEN ON FOR ALMOST THE ENTIRE TIME WE HAVE OWNED THE CAR.. I HAVE ALL THE RECEIPTS OF TAKING IT IN TO BE CHECKED AND THE CHARGES WE HAVE INCURRED... IT HAS BEEN ON THE LAST TIME FOR OVER A MONTH AS WE HAD JUST HAD IT IN AGAIN .. THE LIGHT WENT OFF FOR ABOUT 20 MILES AFTER WE LEFT THE DEALERSHIP AND THEN CAME ON AND HAS BEEN ON EVER SINCE... THIS WHOLE THING HAS BEEN RIDICULOUS!!!!!! WHO CAN HELP US????? *TR
Sep 15, 2014
THEY NEED TO GIVE RENTAL CARS UNTILTHEY GET THE PARTS IN THIS WOULD INSURE OUR SAFETY AND SPEED UP THE PROCESS THAT THEY SAY THEY ARE MAKING THE PARTS AS FAST AS POSSIBLE .THAT'S JUST NOT ACCEPTABLE. FIX OUR CARS RIGHT NOW I AM NOT READY TO DIE IN GM JUNK. MY AIR BAG LIGHT CAME ON SAYS IT NEEDS SERVICE WELL FIX IT GM. I CANT WORRY ALL THE TIME THE STRESS IS TO MUCH. *TR
Jul 16, 2014
THE POWER STEERING STOPPED WORKING WHILE DRIVING AND STILL DOES NOT WORK. THE PASSENGER AIR BAG TURNS ON AND OFF INTERMITTENTLY WHEN NO ONE IS IN THE SEAT. *TR
Jun 04, 2014
ELECTRONIC STABILITY CONTROL (ESC)
4 complaints
WHILE DRIVING THE ESC CAME ON THEN IT SAID SERVICE ESC THEN THE CAR CUT OFF AND WOULDN'T START EVERYTHING JUST LOCKED UP WHILE ON THE ROAD
Oct 24, 2019
CAR WHEN STOPPING BEGAN TO RUN ROUGH. AFTER ENGINE LIGHT CAME ON. WENT OFF DAY LATER. HAD OIL CHANGED THEN THE ABS TRACK LIGHT AND BRAKE LIGHT CAME ON. MESSAGES: SERVICE TRACKING AND ESC. HAD DIAGNOSED . NO ONE SO FAR HAS BEEN ABLE TO FIGURE OUT PROBLEM. CODE CO550 WAS READ BUT NO SPECIFIC PROBLEM CODE SHOWS UP. THERE IS NO END TO EXPENSE TO CORRECTLY DIAGNOSE PROBLEM. GM HAS ON LINE SIMILAR PROBLEMS WITH MALIBU AND EQUINOX. BUT NOT 2009 HHR. THEY SHOULD BE ABLE TO ASSIST FIXING THIS PROBLEM. IF CAR NO FIXED WILL NOT PASS INSPECTION. IT COULD COST UPWARDS OF 800 DOLLARS BEFORE IT CAN BE FIGURED OUT. GM SHOUD KNOW THE PROBLEM CAUSE AND HELP OUT. THIS CAR WAS MADE IN MEXICO. COULD THIS BE THE PROBLEM?
Jun 15, 2018
I HAVE NEVER RECEIVED A RECALL NOTICE RELATIVE TO MY CAR AND FEEL THAT I SHOULD HAVE. WHAT OPTIONS DO I NOW HAVE ? *TR
Mar 18, 2014
MY 2009 HHR HAS SEVERAL TIMES SHOWN A ESC SERVICE LIGHT. ALSO, THERE IS A CONSTANT ROAR AND ALTERNATING ROAR FROM THE FRONT SUSPENSION, NOT SURE WHAT IT IS. *TR
Feb 28, 2012
POWER TRAIN
4 complaints
I CAN'T DRIVE MY CAR BECAUSE THE TRANSMISSION SHIFTS HARD AND IS DANGEROUS BECAUSE THE SPEED IS FAST THE SLOW PLUS IT JUST ABOUT BREAKS MY NECK WHEN IT SHIFTS. IT WAS ABOUT A DAY OR TWO WHEN I FINALLY NOTICED IT. I ONLY DROVE IT ABOUT ONE MILE. MY CAR ONLY HAS 47,942 MI. ON IT AND GM ISN'T HELPING.
Apr 24, 2019
TL* THE CONTACT OWNS 2009 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO SPUTTER WITHOUT WARNING. THE FAILURE OCCURRED CONTINUOUSLY OVER A TWO YEAR PERIOD. THE VEHICLE WAS TAKEN TO A DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Mar 31, 2014
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WOULD HESITANT TO ACCELERATE FROM A TRAFFIC STOP. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE IN REVERSE BUT THE VEHICLE WOULD NOT RESPOND WHEN IN DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,300. THE VIN WAS NOT AVAILABLE.
Jan 17, 2014
THE CAR WON'T SHIFT DOWN TO REVERSE NEUTRAL OR DRIVE. *TR
Sep 10, 2012
AIR BAGS,SEAT BELTS
4 complaints
TAKATA RECALL ON FEB,25/2019 I WAS I WAS TRAVELING 95 NORTH TO CHESTERFIELD TO GET ON CHIPPENHAM PARKWAY AND I WAS IN A CAR ACCIDENT WITH MY 2009 HHR I HIT A ANOTHER CAR FROM BEHIND AND MY HOOD ON MY HHR WAS TORN BACK SO BAD IT WOULD NOT OPEN ,THE AIRBAG DID DEPLOY I WAS GOING ABOUT 30 MPH WHEN THE PERSON IN FRONT ME CAME TO A COMPLETE STOP. AND I SLAMMED ON BRAKES I HAVE TO SEE A I HAVE TO SEE A DOCTOR NOW.
Feb 28, 2019
AIR BAG LIGHT CAME ON WHICH EFFECTS THE SEAT BELT
Nov 21, 2017
TL* THE CONTACT OWNS A 2009 CHEVY HHR. WHILE DRIVING APPROXIMATELY 50 MPH THE TWO FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED AND CAUSED THE SEAT BELTS TO MALFUNCTION. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A SNOW BANK; HOWEVER, THERE WERE NO INJURIES OR DAMAGE TO THE VEHICLE. THE FAILURE OCCURRED APPROXIMATELY FEBRAURY 19, 2014. . THE VEHICLE WAS DIAGNOSED BY A TECHNICIAN FROM THE MANUFACTURER; HOWEVER, THEY WERE UNABLE TO DIAGNOSE ANY FAILURE IN THE COMPUTER. THE INSURANCE COMPANY STATED THAT WHEN THEY DIAGNOSED THE FAILURE THE COMPUTER INDICATED THERE WAS A PROBLEM WITHIN THE AIR BAGS. THE FAILURE MILEAGE WAS 59,000.
Mar 18, 2014
MY AIRBAG LIGHT CAME ON AND MY PASSENGER SEATBELT KEEPS LOCKING. THERE ARE NUMEROUS OTHER HHR OWNERS WITH THE SAME PROBLEM. *TR
May 26, 2013
VEHICLE SPEED CONTROL
4 complaints
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING FROM A COMPLETE STOP, THERE WAS HESITATION WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE FAILURE RECURRED ON A SEPARATE OCCASION WHILE DRIVING 30 MPH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,700.
May 11, 2015
ENGINE BECAME SLUGGISH, UNRESPONSIVE TO GAS PEDAL, AND SHUT DOWN IN HEAVY TRAFFIC CAUSING DANGEROUS SITUATION. INSTRUMENT WARNINGS: ENGINE POWER REDUCED AND SOMETHING ABOUT TRACTION... CALLED ONSTAR - TOWED TO DEALER AND DIAGNOSTICS SAID "WRONG READINGS ON THE THROTTLE BODY" AND "WRONG GAS PEDAL POSITION". DEALER REPLACED THROTTLE BODY. *TR
Jul 31, 2010
TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 20 TO 30 MPH THE VEHICLE ACCELERATED. HE ENGAGED THE BRAKES AND TURNED THE IGNITION OFF. HE RESTARTED THE VEHICLE, DROVE A COUPLE OF MILES AND THE VEHICLE ACCELERATED AGAIN. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES, YET, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS UNABLE TO PROVIDE A VIN. THE APPROXIMATE FAILURE MILEAGE WAS 300. THE CURRENT MILEAGE WAS 2,000.
Jul 30, 2010
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE WITHOUT INCIDENT AND SHUT OFF THE ENGINE. HE WAS ABLE TO CONTACT ONSTAR WHO ADVISED THE CONTACT TO RESTART THE ENGINE. UPON DOING SO, THE VEHICLE BEGAN TO ACCELERATE WITHOUT THE ACCELERATOR OR BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 4,000.
Apr 23, 2010
ELECTRICAL SYSTEM,ENGINE
4 complaints
I HAVE HAD MY RECALL COMPETED ON MY IGNITION SWITCH, HOWEVER, I AM CONCERNED BECAUSE I STILL HAVE AN ISSUE WHERE I TURN OFF THE CAR AND TAKE THE KEY OUT OF THE IGNITION, AND EITHER I HEAR THE ENGINE STILL RUN SLIGHTLY, BUT MORE COMMONLY THE ISSUE IS THAT THE DOOR CHIMES AS IF I OPENED THE DOOR WITH THE KEY STILL IN THE IGNITION (ALTHOUGH IT IS NOT). I THOUGHT THE REPLACEMENT AFTER THIS RECALL WOULD FIX THE PROBLEM AS I HAD PREVIOUSLY BROUGHT IT TO THE DEALERSHIP AND THEY COULD NOT "DUPLICATE IT" OR SEE ANY IMMEDIATE ISSUES. SHOULD I BE CONCERNED THAT THIS IS STILL HAPPENING AFTER THE RECALL? *TR
Feb 01, 2015
VEHICLE RAN FINE ENTIRE DAY(12-20-2013), I PARKED TO SHOP WITH MY WIFE AT A LOCAL MALL. WHEN WE WERE READY TO LEAVE THE VEHICLE WOULD TURN OVER AND THEN IMMEDIATELY SHUT OFF. THIS HAPPENED AT LEAST 10 TIMES, MY BATTERY WAS BEGINNING TO DRAIN SO I STOPPED. MY WIFE AND I DECIDED TO CONTINUE OUR SHOPPING AND COME BACK TO VEHICLE LATER. ONCE AGAIN I STARTED THE VEHICLE AND IT IMMEDIATELY SHUT OFF. I HAD TO CALL A TOWING SERVICE (AAA) TO TOW US TO A LOCAL REPAIR SHOP. THE NEXT DAY I WAS TOLD THE VEHICLE STARTED FINE AND THEY COULD NOT FIND ANY PROBLEM. THE MECHANIC DID TELL US THAT THE VEHICLE HAD PREVIOUS ERROR CODES FROM LAST NIGHT POINTING TO IGNITION AND STARTER UNITS, BUT THEY FOUND NO PROBLEMS. I HAVE RECEIVED NUMEROUS RECALL NOTICES FROM GM DESCRIBING THIS VERY THING AND HAVE REQUESTED A FULL REFUND OF MY TOWING FEES ($95.00 INVOICE#73066) AND TRYING TO SET UP MY REPAIR SINCE THE RECALL NOTICES WENT OUT IN APRIL 2014. I HAVE NOT HEARD ANYTHING SINCE. GM CASE # [XXX] OPERATOR (JIM). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Jul 28, 2014
TURNED THE KEY AND STARTED MY CAR AND THEN I COULDN'T TURN IT OFF. I COULD TAKE THE KEY OUT BUT THE VEHICLE WOULD NOT SHUT OFF AS THE IGNITION SWITCH APPEARS TO BE STUCK IN THE ON POSITION. TOOK IT TO GM DEALER IN SALINAS TO ASK ABOUT IT BUT SAID COULD NOT ASSIST ME TILL WEDNESDAY, GRANTED IT WAS SATURDAY SO OKAY, BUT COULD NOT HELP ME SHUT OFF THE VEHICLE. SAID IT MOST LIKELY WOULD NOT BE ASSOCIATED WITH THE RECALL THOUGH IT SEEMS RELATED. *TR
Jun 07, 2014
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WAS BECAME STUCK IN THE IGNITION AND THE VEHICLE FAILED TO POWER OFF. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000, AND THE CURRENT MILEAGE WAS 105,000.
May 22, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
FOR THE LAST MONTH MY ELECTRICAL SYSTEM HAS BEEN GOING HAYWIRE, ALL OF A SUDDEN ALL MY GAUGES START FLUCTUATING AND ALL SERVICE INDICATOR LIGHTS WILL COME ON AND AFTER THE CAR IS OFF FOR A WHILE ALL WARNING LIGHTS WILL GO OFF. THIS MORNING ON MY WAY TO WORK MY SECURITY LOCK AND ESC WARNING LIGHTS CAME ON AND WHEN I STOP AND START TO GO AGAIN THE CAR FEELS LIKE IT IS GETTING HIT FROM BEHIND. MY TWO REAR WINDOWS NO LONGER WORK, FRONT PASSENGER DOOR WILL NOT UNLOCK AUTOMATICALLY AND DRIVER DOOR HANDLE IS BROKEN. I HAVE SEEN A LOT OF ELECTRICAL ISSUES ON THIS SITE, YET THERE HAVE BEEN NO RECALLS. WHAT IS GOING ON??
Jul 17, 2018
THE ESC HAS GONE OUT AND THE TURN SIGNALS WORK, BUT NOW I HAVE TO TURN THEM OFF MANUALLY. THE IGNITION HAS BEEN REPLACED TWICE. ONCE WHEN IT WAS NEW BECAUSE THE IGNITION WOULD NOT TURN OFF. THE SECOND TIME WAS A RECALL. THE DIGITAL DISPLAY WHICH INCLUDES THE RADIO, AND INFORMATION SYSTEM TURNS ON AND OFF INTERMITTENTLY.
Dec 09, 2016
WHEN I PARKED MY CAR IN THE DRIVEWAY MY KEYS GOT STUCK IN THE IGNITION AND I COULDN'T TURN MY CAR OFF.I HAD TO GET IT TOWED TO A DEALERS WHO REPLACED THE IGNITION. THE NEXT DAY MY SECURITY LIGHT WENT ON SO I TOOK IT BACK TO THE DEALERS THEY WE'RE VERY BUSY SO THEY CHECKED TO SEE IF MY KEYS WERE PROGRAMMED THEN THE LIGHT WENT OFF SO WE THOUGHT IT WAS OK. I LEFT THE DEALERS AND WITHIN 200FT MY HHR STALLED AND DOORS LOCKED WITH ME INSIDE THE VEHICLE. I CALLED THEM BACK WITH MY CELLPHONE FROM INSIDE THE CAR THEN THE DOORS SUDDENLY UNLOCKED AND I WAS ABLE TO DRIVE BACK TO THE DEALERS.THEY GAVE ME A CAR TO USE. I LEFT MY HHR THERE SO THEY COULD HOOK IT UP TO THE COMPUTER TO SEE WHAT WAS WRONG. ALOT OF CODES CAME UP THEY SAID BUT THEY CLEARED THEM AND SAID THEY REPROGRAMMED MY KEYS. THE ONLY CODE LEFT WAS A ICP CODE BUT THEY SAID I DIDN'T NEED A ICP PANEL SO I TOOK MY CAR BACK. WHEN I CAME OUT OF WORK AT 1AM I UNLOCKED MY CAR AND STARTED MY HHR UP. IT STALLED IMMEDITATLY.WITH THE KEYS STUCK IN THE START POSITION I TRIED IT AGAIN AFTER ABOUT 10 MIN AND IT STARTED UP AND I DROVE HOME. I CALLED THE DEALER AGAIN AND THEY SAID BRING IT MONDAY AGAIN BUT THEY CANT LEND ME A CAR UNTIL ITS FIXED OR PROMISE THAT THEY CAN FIX IT. I TRIED TO START IT NOW AND I CAN BUT I REALLY AM AFRAID TO DRIVE IT BUT I HAVE TOO TO BRING IT BACK TO THE DEALERS. VERY SCARY AND BOTHERSOME THING. I INCREASED MY INSURANCE AND WILL BE ONLY TAKING SIDEROADS UNTIL SOMEONE FIGURES THIS OUT. *TR
Dec 07, 2013
SERVICE BRAKES
3 complaints
AFTER SITTING OVERNIGHT THE VEHICLE HAS A HARD PEDAL AND WOULD NOT STOP. IT APPEARED TO BE FROM THE BOOSTER NOT HOLDING THE VACUUM. THERE WAS A BULITEN #09-05-22-001A THAT ADDRESSES THIS ISSUE BUT IT REQUIRES AN ADDITIONAL VACUUM PUMP TO BE ADDED TO THE VEHICLE THAT WAS NOT IN THE ORIGINAL DESIGN. I FEEL THIS SHOULD BE COVERED BY GM AND NOT THE CUSTOMER SINCE IT REQUIRES A NEW ADDITIONAL PART TO ADDRESS THE ISSUE AND WAS NOT DUE TO NORMAL WEAR AND TEAR ON THE VEHICLE.
Nov 13, 2017
WHEN HHR IS STOPPED ON A HILL, FOR A RED LIGHT OR FROM BEING PARKED ON A HILL OR EVEN A SLOPE, IT DRIFTS BACKWARDS AS SOON AS YOU GO FROM HAVING THE BRAKES ON, SUCH AS AT A RED LIGHT, TO HITTING THE GAS TO GO FORWARD WHEN THE LIGHT TURNS GREEN. THIS IS VERY DANGEROUS WHEN THERE IS A CAR BEHIND YOU BECAUSE THE HHR ALWAYS DRIFTS BACKWARDS. YOU HAVE TO BE PREPARED TO HIT THE GAS QUICK AND HOPE THE CAR BEHIND YOU ISN'T TOO CLOSE. ALSO, WHEN BACKING UP WHILE ON A HILL, THE CAR DRIFTS FORWARD EVEN THOUGH YOU'RE HITTING THE GAS CAUSING THE HHR TO COME WITHIN INCHES OF THE CAR IN FRONT OF IT. WE'VE HAD A NUMBER OF CLOSE CALLS AND CONTINUE TO DO SO. IT'S A PANICKY SITUATION BECAUSE YOU'RE BASICALLY 'STUCK' BECAUSE AS SOON AS YOU TAKE YOU'RE FOOT OFF OF THE BRAKE, IT DRIFTS AND THERE'S NOTHING YOU CAN DO, BUT HOPE YOU CAN GET OUT OF THE SITUATION WITHOUT CAUSING AN ACCIDENT. IT'S SCARY, SO YOU HAVE TO GET YOUR FOOT ON THE GAS AND HIT IT IMMEDIATELY AND PRAY THAT YOU DON'T DRIFT INTO THE CAR IN FRONT OF YOU OR BEHIND YOU, DEPENDING ON THE SITUATION. THIS DOESN'T JUST HAPPEN OCCASIONALLY - IT WILL HAPPEN EACH TIME. *TR
Sep 09, 2013
FRONT DISC BRAKES PULSATE AND CAUSE VIBRATION IN STEERING WHEEL. *TR
Mar 24, 2013
ENGINE
3 complaints
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE ENGINE STALLED WHEN ATTEMPTING TO START THE VEHICLE. THE CHECK ENGINE INDICATOR ILLUMINATED WHEN STARTING THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000. UPDATED 06/05/2017*JS
Sep 20, 2016
IGNITION SWITCH CAN NOT BE TURNED TO OFF POSITION. CYCLED THRU GEARS (AUTOMATIC TRANS) SEVERAL TIMES THINKING PARK SENSOR SWITCH PIN MAY BE THE PROBLEM - NO EFFECT. AWARE THERE IS A RECALL ON THIS IGNITION - CALLED HOTLINE - 1ST ATTEMPT, BUSY, 2ND ATTEMPT RECEIVED RECORDING. CALLED DEALERSHIP OF PURCHASE, SERVICE DEPT CLOSED AT 1PM SAT. LOCATED FUSE PANEL, REMOVED ENGINE CONTROL MODULE FUSE, THIS STOPPED ENG. ELEC POWER STILL ON DUE TO KEY STUCK IN ON POSITION, REMOVED BATTERY CONNECTION. FOLLOWING MONDAY MORNING CALLED DEALERSHIP & REPORTED PROBLEM, SERVICE DEPT VERIFIED RECALL & INFORMED ME REPLACEMENT IGNITION CYLINDER IS TAKING IN EXCESS OF 4 WEEKS DELIVERY. *TR
Jun 02, 2014
2009 CHEVY HHR HAS 50,000 MILES ON IT AND I HAVE NOTICED THAT THE TEMPERATURE RUNS VERY HOT WITH NO EXPLANATION. FLUIDS FULL, CLEAN AND REGULARLY SERVICED. THE COOLING FAN KICKS ON WHEN SITTING IDLE FOR ANY SMALL PERIOD OF TIME. *TR
Apr 04, 2014
ELECTRICAL SYSTEM,EQUIPMENT
3 complaints
TL* THE CONTACT OWNED A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER SIDE ELECTRONIC CONTROL PANEL FAILED TO WORK AND THE FRONT AND REAR WINDOWS FAILED TO GO UP AND DOWN WHEN USED ELECTRONICALLY. THE CONTACT INDICATED THAT THE FAILURE WAS WORSE DURING RAINY WEATHER. AS THE FAILURE PROGRESSED, THE VENT CONTROLS FAILED TO WORK FOR HEATING AND AIR CONDITIONING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO REMEDY THE FAILURE. THE PARTS WERE NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V153000 (STEERING), AND 14V171000 (ELECTRICAL SYSTEM). WHILE ENTERING THE ROAD FROM A PARKING COMPLEX, THE AIR CONDITIONING CONTROL WAS TURNED ON AND SMOKE EMITTED INTO THE INTERIOR OF THE VEHICLE NEAR THE DASHBOARD. EXTENSIVE SMOKE WAS COMING THROUGH THE VENTS. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE ERUPTED INTO FLAMES AND THE FRONT WINDSHIELD MELTED DOWNWARD. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED DUE TO THE FAILURE AND TOWED TO A YARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.
Jul 27, 2015
ON MAY 26TH OF 2011, I BOUGHT A 2009 CHEVY HHR. ACTUAL MILES WAS 43K. IT NOW HAS 45K. I HAVE NOT EVEN MADE MY FIRST PAYMENT ON THE CAR WHEN I EXPERIENCED A PROBLEM. ON JULY 7 AFTER I ARRIVED AT WORK, I PUT THE CAR IN PARK AND THE KEY WOULD NOT TURN TO SHUT THE ENGINE OFF. I HAD TO DISCONNECT THE BATTERY TO SHUT THE ENGINE OFF SO I COULD FINISH MY WORK DAY. GOT THE CAR HOME AND HAD TO DISCONNECT THE BATTERY AGAIN. WHEN I CONTACTED A CHEVY DEALERSHIP AND SPOKE WITH THE SERVICE PERSONNEL ABOUT MY CAR NOT SHUTTING OFF, HE SAID, 'LET ME GUESS, THE KEY IS STUCK IN THE IGNITION'? I SAID YES AND HE QUOTED THE PRICE WOULD BE 3 OR 4 HUNDRED DOLLARS TO FIX IT. ON JULY 8TH, WE HAD TO HAVE THE CAR TOWED TO A CHEVY DEALERSHIP. EVEN THE TOW TRUCK DRIVER KNEW ABOUT THE PROBLEM AND SAID, 'THAT IS ONE OF THE REASONS WE HAVE TO TOW IN THE HHRS'. ON JULY 7TH PM, I GOT ON THE INTERNET AND DISCOVERED THAT I WAS NOT THE ONLY ONE TO EXPERIENCE THIS PROBLEM WITH THE KEY STUCK IN THE IGNITION. THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS. TO MY UNDERSTANDING, CHEVY KNOWS ABOUT THIS PROBLEM BUT HAS FAILED TO PUT OUT A RECALL. I DO NOT HAVE A LOT OF MONEY. I AM ON A TIGHT BUDGET AS MANY PEOPLE ARE. I HAD TO BORROW THE MONEY TO GET THE CAR FIXED. IT IS A SHAME THE QUALITY OF MAKING A CAR HAS GONE DOWN HILL. I THINK THAT CHEVY SHOULD FIX THIS PROBLEM SO THAT IT DOES NOT REOCCUR AGAIN. I ALSO THINK THAT PEOPLE SHOULD BE REIMBURSED FOR THE MONEY THAT THEY HAVE HAD TO SPEND ON GETTING THIS PROBLEM FIXED. SO, MY QUESTION FOR YOU IS, HOW MANY COMPLAINTS MUST IT TAKE FOR YOU TO ADDRESS THIS PROBLEM AND ISSUE OUT A RECALL? CHEVY SHOULD 'MAN UP' AND TAKE RESPONSIBILITY FOR THIS PROBLEM. *TR
Jul 09, 2011
SATURDAY AFTERNOON, 19 JUNE 2010. PARKED VEHICLE, COULD NOT TURN IGNITION SWITCH OFF. RAN THROUGH ALL THE GEARS AND BACK TO PARK, STILL THE SAME, COULD NOT TURN VEHICLE OFF. HAD TO LEAVE VEHICLE RUNNING WHILE I PHONED TO FIND A CHEVROLET DEALER THAT PROVIDED SAT. SERVICE - LUCKILY ONE IN THE JACX FL AREA. TOLD THEM OF PROBLEM AND WAS ADVISED TO BRING VEHICLE RIGHT AWAY SO THEY COULD REPAIR, WHICH THEY DID. WOULD ASSUME THAT THIS IS A KNOW PROBLEM WITH THE VEHICLE AS THEY HAD THE PART IN STOCK TO REPLACE RIGHT AWAY. MY EXPERIENCE HAS BEEN THAT IF IT IS A NEW/UNKNOWN PROBLEM THEY WILL NOT HAVE PART IN STOCK AND HAVE TO ORDER BEFORE MAKING REPAIRS. THIS IS A VERY SERIOUS SITUATION! HAD A DEALER NOT BEEN AVAILABLE ON A SAT. AFTERNOON, I HAVE NO IDEA WHAT I WOULD HAVE DONE. PROBABLY DISCONNECTED THE BATTERY IN HOPES OF SHUTTING DOWN THE ENGINE, WITHOUT HOPEFULLY DAMAGING THE COMPUTER MODULE. ANY WAY YOU LOOK AT IT THIS, IT IS NOT A GOOD SITUATION. *TR
Jun 20, 2010
STEERING,ELECTRICAL SYSTEM,AIR BAGS
3 complaints
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE DEALER WAS CONTACTED IN REFERENCE TO NHTSA CAMPAIGN NUMBERS: 14V047000 (ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14V153000 (STEERING). THE CONTACT INDICATED THAT THE WARNING LAMP ILLUMINATED FOR THE AIR BAG AND REMAINED LIT. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE DATE TO PERFORM THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Feb 04, 2015
TAKEN THE CAR TO DEALER MULTIPLE TIMES, FOR POWER STEERING FAILURE AS WELL AS THE CAR STALLING.. WAS TOLD THERE WAS NOTHING THAT COULD BE DONE ABOUT THE CAR... WAS SIDE SWIPED ON ROAD ON 03/14/2014... CAR BARELY TAPPED US AND WE LOST CONTROL OF THE CAR DUE TO POWER STEERING ISSUE... RAN INTO THE GUARDRAIL.. CAR WAS TOTALED WHILE THE OTHER CAR (A 2005 TOYOTA PRIUS) DROVE HOME... DRIVER HAD HEAD INJURIES WHILE PASSENGER HAD CONTUSIONS TO HIS RIGHT HAND FROM AIRBAGS. THIS CAR IS A DEATH TRAP WAITING TO HAPPEN.. *TR
Apr 01, 2014
THIS IS MY 2ND HHR FIRST WAS GREAT THIS IS HORRIBLE. FIRST PROBLEM WAS MY LOCKING MECHANISM ON DRIVERS SIDE WOULD NOT WORK. AFTER THE THIRD TIME IN THE DEALERSHIP THEY CHANGED OUT THE LOCK MECHANISM. THEN I STARTED HAVING PROBLEMS WITH MY WINDOW NOT ROLLING DOWN AND MY DASH LIGHT GOING OUT FOR A PERIOD OF 2-3 SECONDS. THEY FIXED THE WINDOW BUT COULD NEVER FIND OUT WHAT WAS GOING ON WITH THE DASH. THEN MY AIRBAG SERVICE LIGHT STARTED COMING ON I HAD TO TAKE IN TWICE FOR THIS INCIDENT. MY STEERING PROBLEM STARTED WHEN I TOOK MY SON IN TO DO HIS DRIVING TEST AND ALL OF A SUDDEN IT BECAME VERY DIFFICULT TO TURN. WE PARKED THE CAR GAVE IT A FEW MINUTES AND STARTED DRIVING AGAIN, DID THE TEST AND ON THE WAY HOME IT HAPPENED AGAIN. WE HAVE JUST HAD TO MANY PROBLEMS WITH THIS VEHICLE. *TR
May 07, 2013
LATCHES/LOCKS/LINKAGES
3 complaints
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE LATCHES INSIDE THE VEHICLE FAILED TO OPERATE DUE TO PART OF THE ASSEMBLY IN THE DOOR PANEL FRACTURING. THE CONTACT MENTIONED THAT THE DOORS WOULD NOT OPEN FROM THE INSIDE AND THE WINDOWS WERE REQUIRED TO BE OPENED IN ORDER TO OPEN THE DOOR FROM THE OUTSIDE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF AN ACCIDENT, NO ONE WOULD BE ABLE TO EXIT THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Jan 28, 2015
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR COULD NOT BE OPENED FROM THE INSIDE. IN ADDITION, THE REMAINING DOORS COULD NOT BE OR UNLOCKED BY USING THE AUTOMATIC KEY REMOTE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,108. UPDATED 09/26/12*LJ UPDATED 9/26/12 *CN THE CONSUMER STATED THE REMOTE NO LONGER WORKS. UPDATED 09/27/12 THE CONSUMER STATED GM AGREED TO PAY FOR THE MAJORITY OF THE REPAIRS IF HE AGREED TO A REASONABLE AMOUNT. UPDATED 10/03/12
Sep 05, 2012
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE WAS FRACTURED. THE CONTACT WOULD HAVE TO OPEN THE DRIVER SIDE WINDOW AND RELEASE THE EXTERIOR DOOR HANDLE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE DOOR HANDLE WOULD NEED REPLACING BUT THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS AN ONGOING RECURRENCE. THE FAILURE MILEAGE WAS 47,000.
Mar 24, 2011
SUSPENSION,AIR BAGS,SERVICE BRAKES
2 complaints
II PURCHASED A BEUTIFUL 2009 HHR FROM A CAR DEALERSHIP, IN MAY OF 2020, AN IN JULY F 2020, IT WOULD BARELY SPEED UP, THE GEARS, WOULDN'T SHIFT ON ME AND I ALSO FOUND OUT THAT I HAD NOT ONLY BEEN OPERATING A "DEFECTED" VEHICE BUT THE CAR DEALER FAIED TO MENTION HE WAS SELLING ME A "RECALLED" CAR, (A NEIGHBOR INFORMED ME) I HAD MY CAR TOWED TO MY SON'S HOUSE,BECAUSE I STOPPED AT A STOP SIGN AND THE CAR KEPT ROLLING BACKWARDSI AND IT ONLY GOES IN REVERSE NOW. LONGER GO
Jul 27, 2020
LESS THEN 24 HOURS OFF THE LOT I WAS DRIVING HOME OFF HWY26 EXITING TO MY TOWN OF WATERTOWN,WI. I WAS SLOWING DOWN ON THE RAMP AND MY SIDE AIR BAG DEPLOYED. I WAS HIT IN THE HEAD BY THE DRIVER VISOR CAUSING MY TO FLINCH AND RELEASE THE BREAK FOR A SLIT SECOND. I TRIED TO REAPPLY THE BREAK AND HAD NO BREAKS I WAS STILL AT 40MPH. IT WAS SNOWING THIS CAUSED ME TO NOT BE ABLE TO TURN SO I HIT A MEADEN SNAPPING MY A ARM. I ALSO SNIPPED MY ABS CABLE, BLEW OUT DRIVER BALL JOINTS, BENT THE TIE ROD, DISLOCATED MY AXEL BENT MY RIM AND RUINED MY NEW TIRE ON THE DRIVER SIDE. ON THE PASSENGER SIDE I BROKE MY KNUCK AND BLEW OUT MY BALL JOINTS. IT LOCKED UP MY DRIVER SEAT BELT AND EVEN WITH NO ONE WEARING THE PASSENGER ONE IT LOCKED THAT UP TOO. AFTER IT HAPPENED GOING ONLINE I HAVE FOUND A FEW MORE CASES LIKE MINE ONE CAUSED A WOMAN TO SPEND A MONTH AND A HALF IN HOSPITAL FROM HITTING A POLE. *TR
Jan 17, 2015
STEERING,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
2 complaints
MY 2009 HHR HAS A PROBLEM WITH THE SHIFT GEAR STICKING AND NOT RELEASING TO PUT IT IN DRIVE OR REVERSE ALSO I BET PROBLEMS WHERE THE CAR IS REVVING UP WHILE DRIVING AND THEN JERKS LIKE SOMEONE IS HITTING IT FROM BEHIND I TOOK IT INTO BACHMAN CHEVROLET TO HAVE IT FIXED AND THEY SAID IT WAS FIXED IT IS NOW DOING THE SAME PROBLEM AGAIN I'M AFRAID I'M GOING TO BE HIT WHILE DRIVING WHEN IT STARTS JERKING AND HESITATING AND THE ENGINE IS REVVING WHILE IN DRIVE NOT SURE WHAT IS GOING ON WHILE I'M DRIVING.
Nov 10, 2018
2009 CHEVY HHR HAD PROBLEMS WITH STICK GEAR STUCK AND WILL NOT MOVE ON POSITION TO DR OR REV FOR SEVERAL MINUTES. CAR HAS BEEN HESITATING AND RACING TO THEN JERKS LIKE I'M BEING HIT. HAPPENS EVERYONE I PRESS ON THE GAS . I TOOK IT INTO BAUCHMAN CHEVROLET TO HAVE SERVICED AND WAS TOLD IT WAS FIXED 2 WEEKS LATER IT IS DOING IT AGAIN. IT ALMOST CAUSED A REAR END DUE TO HESITATION. I NEED TO GET THIS FIXED BY DEALERSHIP. OTHERS HAVE REPORTED SAME ISSUES .
Nov 10, 2018
AIR BAGS,TIRES
2 complaints
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR EQUIPPED WITH COOPER ULTRA TOURING HT TIRES (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER'S SIDE TIRE BLEW OUT. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE TIRE PRESSURE MONITORING SYSTEM INDICATED THAT THE TIRE PRESSURE WAS DECREASING. IN ADDITION, THERE WAS A RECURRING FAILURE OF TREAD SEPARATION WITH THE REPLACEMENT TIRES OVER THE COURSE OF TWO MONTHS. A DEALER WAS NOT MADE AWARE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES THROUGH SEVERAL VOICE MESSAGES BY THE CONTACT. THE TIRE SIZE, DOT NUMBER, VIN, AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Sep 25, 2018
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG AND TIRE PRESSURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 16,500. UPDATED 05/03/11*LJ UPDATED 09/16/11
Mar 24, 2011
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
ONE NIGHT AFTER WORK I GOT INTO MY CAR AND HAD NO HEADLIGHTS AFTER HAVING BULB CHANGED THREE TIMES!!! THIS CAR HAS COST ME MORE MONEY THEN ANY CAR I HAVE EVER OWNED AND THERE'S NOT EVEN 100000 MILES ON IT THE WHOLE CAR SHOULD BE RECALLED
Sep 05, 2017
HEADLIGHTS WILL GO OUT SUDDENLY WHILE DRIVING DOWN THE HIGHWAY. HAVE REPLACED THE HEADLIGHTS NUMEROUS TIMES! THIS COULD CAUSE A CRASH! SOMETHING NEEDS TO BE DONE! *TR
Mar 19, 2014
ELECTRICAL SYSTEM,STRUCTURE
2 complaints
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY FOB WOULD INADVERTENTLY FUNCTION WHEN SHE ATTEMPTED TO OPEN THE VEHICLE DOORS. ALSO, THE HYDRAULIC FOR THE HATCHBACK WOULD CAUSE IT TO INDEPENDENTLY OPEN. THE CONTACT HAD TO USE A STICK TO KEEP THE HATCHBACK FROM CLOSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Jan 12, 2017
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHEN THE KEY WAS REMOVED FROM THE IGNITION SWITCH, THE DOOR CHIME ACTIVATED AS IF THE CONTACT WERE EXITING THE VEHICLE. IN ADDITION, THE RADIO REMAINED OPERABLE FOR A SHORT PERIOD OF TIME. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Feb 24, 2015
STRUCTURE,LATCHES/LOCKS/LINKAGES
2 complaints
DOOR LATCH - DRIVERS SIDE PASSENGER DOOR - FAILED TO ENGAGE - DOOR FLEW OPEN WHILE DRIVING. *TR
Dec 06, 2016
WHEN OPENING THE RIGHT REAR WINDOW, THE DOOR OPENED WHEN THE WINDOW GETS ABOUT 3/4 OF THE WAY DOWN. *TR
Aug 24, 2011
AIR BAGS,SERVICE BRAKES
2 complaints
AFTER BUYING THE HHR THE DAY BEFORE I WENT TO WORK. ON MY WAY BACK HOME. I GOT OFF ON MY EXIT ABOUT HALF WAY DOWN THE RAMP MY SIDE AIRBAGS WENT OFF. THEN I PUSHED THE BRAKES AND THEY DID NOT RESPOND SENDING ME INTO A MEADEN CAUSING MY WHEEL TO SNAP ALMOST ALL THE WAY OFF. *TR
Jan 03, 2015
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED, CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE CHEST AND BOTH LEGS. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED AT THE SCENE. THE MANUFACTURER WAS NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 51,300. UPDATED 12/30/14*CN UPDATED 9/25/2015 *JS
Mar 24, 2014
ELECTRICAL SYSTEM,VISIBILITY
2 complaints
WINDOW SWITCHES DON'T WORK FOR PASSAGE SIDE ON DRIVERS DOOR. ANY TIME PUSHED IT SMELLS LIKE THEY ARE BURNING. I WAS TOLD THAT I WOULD HAVE TO PAY FOR THE FIX EVEN THOUGH IT WAS UNDER WARRANTY. IT STILL ISN'T FIXED WE JUST DON'T USE THEM. THE BACK UP LIGHTS NEVER WORK AND THE DEALER WANT TO ALWAYS SAY IT A BAD BULB. I REPLACED A BULB AT THE DEALER IN FRONT THEM AND THEY SAID IT MUST OF BEEN A BAD BULB. I'VE REPLACED AT LEAST 15 BULBS IN 3 YEARS. I ALSO HAD TO PAY FOR AIRBAG CENSORS WHEN THEY WENT BAD AND UNDER WARRANTY. CHEVY DOESN'T KEEP THEIR WARRANTIES AND MAKE UP REASONS WHY THEY DON'T HAVE TO COVER THE PROBLEMS. *TR
Aug 07, 2014
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14E021000 (IGNITION SWITCH). THE CONTACT STATED THAT THE IGNITION SWITCH HAD BEEN REPLACED THREE TIMES PRIOR TO RECEIVING THE RECALL NOTIFICATION. IN ADDITION, ONE OF THE DOORS ON THE VEHICLE WAS UNABLE TO BE OPENED. THE CONTACT HAD TO OPEN THE WINDOW IN ORDER TO OPEN THE DOOR. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Jun 11, 2014
TIRES
2 complaints
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR EQUIPPED WITH FIRESTONE AFFINITY TOURING TIRES SIZE P215/55 R16. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE DRIVER REAR TIRE BLEW OUT. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO OVER INFLATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGES, VIN AND DOT NUMBER WAS NOT AVAILABLE.
Apr 22, 2014
MY WIFE AND I BOUGHT A NEW 2009 CHEVROLET HHR. THE VEHICLE SPECIFICATIONS STICKER ON THE DRIVER'S DOOR CALLS FOR 30 PSI TIRE INFLATION. HOWEVER, THE TIRES THEMSELVES SHOW A MAXIMUM INFLATION OF 44 PSI. SINCE MANY PEOPLE INFLATE TIRES ACCORDING TO WHAT IS ON THE SIDEWALL INSTEAD OF THE DOOR STICKER, THIS COULD EASILY LEAD TO OVERINFLATION OF THE TIRES AND THE ASSOCIATED HAZARDS. IN OUR CASE, EVERY TIME WE HAVE HAD THE OIL CHANGED, THE SERVICE PERSONNEL HAVE OVERINFLATED THE TIRES, USUALLY TO AROUND 40 PSI, AND I HAVE HAD TO DECREASE THE PRESSURE. *TR
Jul 10, 2010
SUSPENSION
2 complaints
IN LESS THEN 49000 MILES STRUTS HAD TO BE REPLACED TWO TIME NOW IN 8000 MILES FRONT END IS SHAKING AGAIN HHR WAS BEEN FIXED MORE TIME THEN USED CAR WAS PART OF BUSINESS I LOST MONEY WITH HHR NOT RUNNING TOOK HHR TO DEALER SHARPNACK AFTER A SHORT TIME TO TRADE IN AFTER THEY FIXED IT TIME AND TIME AGAIN WAS TOLD THEY WOULD GIVE ME 6000 AFTER I GAVE THEM 12000 IT WAS LESS THEN 3 MONTHS THE LOCKING OF STEERING WHEEL HAS HAPPENED TWO TIMES THE FIRST TIME WAS FIXED TWO DAYS LATER DID IT AGAIN I CALLED GM THEY TOLD ME TO TAKE AND HAVE IT FIXED AGAIN AND THEY WOULD MAKE IT ARE THEY DID NOTHING THE DEALER DID NOTHING NOW BANK WANTS HHR BACK OR 14000 AND THE HHR IS INSPRINGFIELD MIR. *TR
Apr 04, 2014
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 35-65 MPH, THERE WAS A GRINDING NOISE UPON ENGAGING THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THEY WERE UNABLE TO DETECT A PROBLEM. THE FAILURE PROGRESSED AND SIXTEEN DAYS LATER, THE FRONT AXLE DETACHED WHILE MAKING A TURN. THE VEHICLE WAS TOWED TO THE DEALER AND NO REPAIRS COULD BE PERFORMED UNTIL THE VEHICLE WAS INSPECTED BY THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 7,598.
Jul 29, 2011
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
BUYERS BEWARE: ON SATURDAY EVENING WE PUT THE HHR INTO PARK AND WENT TO TURN OFF THE KEY AND THE KEY GOT STUCK IN THE IGNITION. TRIED SEVERAL TIMES TO REPUT THE CAR INTO GEAR AND TURN THEY KEY BUT IT WAS PERMANENTLY STUCK IN THE ON POSITION. HAD TO WIND UP PULLING A FUSE OUT OF THE ENGINE TO CUT OFF THE CAR. JUST TOOK IT TO THE DEALERSHIP AND THEY ARE REFUSING TO ACKNOWLEDGE A PROBLEM AND ARE FORCING US TO PAY HUNDREDS OF DOLLARS TO GET THE CAR FIXED. THEY ARE ALSO BLAMING US FOR PULLING THE FUSE AND IT CAUSING AN INDICATOR LIGHT TO COME ON. *TR
Oct 29, 2012
LAST NIGHT OUR 2009 HHR WOULD NOT TURN OFF, AND THE KEY WAS STUCK IN THE IGNITION. AFTER LOOKING AT ALL THE CORRESPONDENCE ONLINE RELATED TO THIS PROBLEM, WE TRIED EVERYTHING TO SHUT THE CAR OFF. WE ATTEMPTED TO DEPRESS THE SOLENOID SWITCH BEHIND THE SQUARE COVERING IN THE BOTTOM OF THE STEERING COLUMN, DISCONNECTED THE BATTERY, AND ENDED UP PULLING THE FUEL FUSE. WE WERE IN A HOSPITAL GARAGE, AND PLACED IN A COMPROMISING POSITION WITH THEFT, AND NOT KNOWING IF THE CAR WAS ACTUALLY ENGAGED IN "PARK." IT WAS SATURDAY NIGHT, AND OF COURSE, IT WILL BE LOOKED AT BY THE CHEVY DEALER MONDAY MORNING. I TRULY HOPE THIS WILL BE COVERED BY A RECALL. *TR
Mar 25, 2012
WHEELS
2 complaints
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING, SHE HEARD A LOUD RUBBING SOUND NEAR THE FRONT OF THE VEHICLE. THE CONTACT MENTIONED THAT WHILE INFLATING THE TIRES SHE ENDED UP PUTTING 60 POUNDS OF PRESSURE DUE TO THE TIRE PRESSURE MONITORING SYSTEM MALFUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
Oct 25, 2012
I OWN A 2009 HHR SS. THE TRUCK WAS TAKEN INTO SERVICE DEPARTMENT A THE DEALERSHIP BECAUSE OF EXCESSIVE NOISE FROM THE FRONT END OF THE TRUCK. IT WAS DETERMINED THAT THREE WHEEL STUD BOLTS WERE SHEARED OFF THE FRONT DRIVER SIDE WHEEL. THIS COULD HAVE CAUSED A FATAL ACCIDENT OF THE TRUCK HAD BEEN DRIVEN AT SPEED OF A HIGHWAY. TO DATE THERE HAS BEEN TO BECAUSE FOUND OTHER THAN A POSSIBLE FACTORY DEFECT IN THE WHEEL STUD BOLTS. *TR
Jul 01, 2009
ENGINE AND ENGINE COOLING
2 complaints
I WAS DRIVING MY CHEVY HHR WHEN IT STARTED OVERHEATING AND SMOKING AND DIDN'T SEEM SAFE TO DRIVE, SO I HAD IT TOWED TO A DEALERSHIP AND WAS TOLD THAT ENGINE BLOCK CRACKED AT ABOUT 147,000 MILES DUE TO OVERHEATING. I WAS TOLD THAT IT NEEDED A NEW ENGINE WHICH WOULD BE 4,000. WANTING A SECOND OPINION, WE HAD IT TOWED TO ANOTHER MECHANIC WHO BASICALLY SAID THE EXACT SAME THING. THEN WECALLED GM BECAUSE THE MECHANIC TOLD HIM THAT THERE WAS A TECH BULLETIN OUT ON IT AND THIS WAS A KNOWN PROBLEM ON THE HHR'S SO WE WERE HOPING THAT GM WOULD HELP US SINCE THE CAR WAS ONLY 2 YEARS OLD. GM SAID THAT THEY COULD PROBABLY HELP US BUT FIRST WE HAD TO PAY ANOTHER 200 TO GET IT TOWED TO ANOTHER CHEVY DEALERSHIP AND THEN PAY FOR THE DIAGNOSIS. I WAS HESITANT, BUT HE TOLD ME THAT IF WE DID THAT HE SHOULD HOPEFULLY BE ABLE TO HELP US OUT WITH THE ENGINE. WE DID ALL THAT, AND THEY CALLED US BACK THIS MORNING TO SAY THAT THE ISSUE WAS EXACTLY WHAT WE HAD TOLD THEM FROM THE BEGINNING BUT NOT ONLY WOULD THEY NOT HELP US OUT AT ALL, THIS DEALERSHIP WANTS 6,000 FOR THE NEW ENGINE INSTEAD OF THE $4,000 THAT THE FIRST DEALERSHIP QUOTED US. THE MECHANIC SAID THAT HE CAN'T TELL IF THE ENGINE CRACKED BECAUSE THE CAR OVERHEATED, OR IF THE CAR OVERHEATED BECAUSE THE ENGINE CRACKED, BUT EITHER WAY HE SAID HE CAN'T TELL IF IT'S A MANUFACTURERS DEFAULT OR NOT SO THEY'RE DECIDING TO GO WITH NOT SO THEY DON'T HAVE TO HELP US. *TR
Apr 27, 2012
LAST FRIDAY I TRAVELED TO NEW ORLEANS TO PERFORM A REPAIR AT A LOCAL FURNITURE COMPANY. UPON MY ARRIVAL I COULD NOT EXTRACT THE KEY FROM THE IGNITION OF MY VEHICLE. I CALLED THE DEALER (ROSS DOWNING CHEVY IN HAMMOND, LA) TO FIND OUT HOW TO EXTRACT THE KEY. I WAS TOLD TO TAKE IT TO A GM DEALER I DID SO AND RETURNED TO HAMMOND, LA AND TOOK MY VEHICLE TO THE DEALER WHERE I PURCHASED IT BRAND NEW IN FEB 2010. MY VEHICLE IS A CHEVY HHR LT 2009. MY ENGINE TEMPERATURE WAS ALSO HIGH (267F) AND I COULD NOT SHUT IT OFF. THE DEALER HAD THEIR MECHANIC REPLACE THE FAULTY IGNITION SWITCH AND ADDED COOLANT TO THE SYSTEM. THERE WAS NO LEAKS AND NO EXPLANATION WHY THE COOLING SYSTEM HAD LOST COOLANT. I AM CONCERNED ABOUT THE OPERATOR OF THIS VEHICLE NOT BEING ABLE TO SHUT OFF THE ENGINE. I ASKED THE DEALER IF THERE WHERE ANY RECALL / DEFICIENCIES ON THIS VEHICLE AND THEY SAID NO. WHY WOULD A VEHICLE LESS THAN 18 MONTHS OLD HAVE A FAULTY IGNITION SWITCH? *TR
Jun 06, 2011
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2 complaints
AFTER PARKING IN THE DRIVE WAY AROUND 11:30 PM THE IGNITION KEY WOULD NOT TURN OFF. I TRIED TO USE THE RELEASE PLUNGER BUT ENDED UP REMOVING THE LOWER STEERING COLUMN COVER AND FORCING IT OVER THE KEY. THEN I PULLED THE WIRE HARNESS OFF WHICH SHUT OFF THE ENGINE. I WAS ABLE TO START THE CAR BY PUTTING THE WIRE BACK ON AND TWISTING THE KEY. THE DEALER SAID THE KEY WAS BENT AND CHARGED ME $400 TO REPLACE THE SWITCH. THEY OBVIOUSLY USED PLIERS TO REMOVE THE KEY. WHILE IN THEIR WAITING ROOM I READ AN ARTICLE IN A MARCH ISSUE OF MOTOR MAGAZINE THAT SAID THIS IS A COMMON PROBLEM FOR SEVERAL CARS INCLUDING HHR'S AND THEY ARE NOT SURE WHY. I FEEL THIS SHOULD HAVE BEEN ON RECALL AND NOT BE CHARGED TO US. THE KEYS MAY BE TOO SOFT OR IT WAS A MANUFACTURERS DEFECT IN THE FIRST PLACE. *TR
Apr 11, 2012
KEY STUCK IN IGNITION AFTER PARKING. COULD NOT TURN CAR OFF AND COULD NOT REMOVE KEY FROM IGNITION. MORE SPECIFICALLY, PULLED INTO DRIVEWAY, PUT VEHICLE IN PARK AND COULD NOT TURN OFF VEHICLE OR REMOVE KEY FROM IGNITION SWITCH OPENING. THE KEY WAS STUCK IN THE IGNITION AND I COULD NOT PULL IT OUT OF THE IGNITION SWITCH. HAD TO DRIVE THE CAR TO THE DEALERSHIP WHERE THEY REMOVED GAS PUMP FUSE AND CAR STOPPED RUNNING. DEALERSHIP TODAY (1-15-2012) CONFIRMS THERE WAS A FAILURE IN THE IGNITION SWITCH AND IT NEEDS TO BE REPLACED. I HAVE A CHEVY COBALT 2009 WHICH HAS A RECALL ON THE IGNITION SWITCH FOR THIS EXACT PROBLEM. THESE ARE BASICALLY THE SAME KINDS OF CAR AND SO THERE SHOULD ALSO BE A RECALL ON THE HHR IGNITION SWITCH, BUT APPARENTLY THERE IS NOT ONE. DEALERSHIP SAYS THERE IS NO RECALL ON THE HHR IGNITION SWITCH, BUT THERE IS ON THE COBALT IGNITION SWITCH. *TR
Jan 16, 2012
VISIBILITY
2 complaints
TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH IN RAINY CONDITIONS; THE WINDSHIELD WIPER SYSTEM SINGLE SWEEP MODE ENGAGED AUTOMATICALLY. AS A RESULT, HIS VISIBILITY WAS IMPAIRED. THE WIPER BLADES ALSO DID NOT POSITION CORRECTLY WHEN THE CONTROL SELECTOR MODE WAS TURNED OFF. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 20,000.
Sep 11, 2009
A 2009 CHEVROLET HHR IMPACTED A TELEPHONE POLE IN THE MIDDLE OF A PARKING LOT. THE DAMAGE WAS TO THE FRONT LEFT FENDER AND HEADLAMP. NO PART OF THE POLE WAS VISIBLE, DUE TO THE WIDTH OF THE A-PILLAR AND DOOR FRAME AND THE ANGLE OF THE A PILLAR (NEARLY VERTICAL). ONLY THE NOISE AND VIBRATIONS DURING THE IMPACT ALERTED THE DRIVER TO WHAT WAS OCCURRING, EVEN THOUGH THE DRIVER WAS LOOKING DIRECTLY TOWARD THE POLE. *TR
Aug 18, 2009
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER,FUEL/PROPULSION SYSTEM
1 complaint
The contact owns a 2009 Chevrolet HHR. The contact stated that there was a fuel leak near the driver's side rear door. The contact stated that the TPMS, ESC, and check engine warning lights were illuminated. The contact researched online and determined that the failure was related to NHTSA Action Number: PE20011 (FUEL SYSTEM, OTHER, FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE). The contact called the local dealer and was informed there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 136,440.
Oct 31, 2024
STEERING,SUSPENSION,ELECTRICAL SYSTEM
1 complaint
When driving my 2009 HHR the steering wheel shakes & vibrate at different intervals. Usually while slowing down to a stop & sometimes after during high speeds. Recently the noise it made was frightening. I had to use my emergency flashers & drive 50 mi per hr. on the freeway to arrive home safely. I took my car to Mark Chevrolet & reported it on 08/02/2021. The car's mileage was 133344. The car is not an everyday vehicle that is driven often. I received the car on 08/17/2021 after the steering column & shaft were replaced along with resurfacing front brake rotors & rear brake job. On August 18, 2021 while driving on the freeway I went to blow my horn at a hazardous situation & discovered none of the steering wheels controls were working, horn & etc. I immediately returned my car to Mark Chevrolet & reported their negligence & how they had risk my life to release the car without these functions working. They supposedly corrected the problem. On 07/05/2022 I had to return my car to Mark Chevrolet because I was experiencing the identical problem with my steering wheel vibrating & make noise. My cars mileage was only 137641 less than a year later with just 4,297 miles driven. They claimed to have tightened something up in the column & returned my car on 07/12/2022. As I was driving on 07/16/2022 again the steering wheel started vibrating & making strange loud noises. I felt so unsafe & tried to make it home safely driving at a reduced speed. I plan to return the car this week back to Mark Chevrolet and am asking for support to rectify this situation. I understand there was a recall on Chevrolet HHR 2009 Steering Electric Power Assist System. I don't know if this issue is related to that. I never received communication from General Motors stating that my vehicle was affected but apparently there is a problem. Please Help!
Jul 17, 2022
STEERING,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
1 complaint
Something with steering and ESC problem unknown for now. The fuel line leaked and needed replacement. The drivers wiper is in visibility
Mar 09, 2022
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
My 2009 Chevy HHR began leaking fuel. In April 2020 I had the fuel line repaired. I was told that this is a very common problem with the HHRs because of where the fuel line is located. I just paid $1049 to have the fuel line replaced. I understand that the NHTSA is investigating this issue. I would like to add my complaint to your list of frustrated HHR customers.
Oct 25, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
STARTED SMELLING SMOKE AND THE WHOLE VEHICLE SHUT DOWN WITH THE BEING STUCK ON IGNITION. COULDN'T OPEN THE DOORS AND SMOKE WAS BILLOWING OUT AND FIRE START COMING OUT OF LOWER MIDDLE CONSOLE. LUCKILY WAS ABLE TO OPEN DOOR AND EXIT VEHICLE. FIRE THEN ERUPTED AND QUICKLY TRAVELED STRAIGHT DOWN THE CENTER CONSOLE TO THE REAR OF THE CAR. WITHIN MINUTES THE CAR WAS TOTALLY ENGULFED IN FLAMES AND WAS COMPLETELY BURNED TO NOTHING. SUFFERED SEVERAL BURNS AND SMOKE INHALATION AND THE CAR AND EVERY THING IN IT WAS DESTROYED
Apr 05, 2021
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
BRAKE LIGHTS REMAIN TO BE ON AS PEDAL IS NOT PRESSED AND ESC, TRACTION CONTROL DO NOT WORK ALSO THIS IS A HAZARD TO THE POINT WHERE I HAVE HAD ROAD RAGE AGAINST ME BECAUSE OF THE BRAKE LIGHTS NOT TURNING OFF ISSUE NEEDS TO BE RESOLVED THROUGH GM AS A RECALL ON THESE VEHICLES THIS IS NOT THE ONLY 2009 CHEVY HHR THAT HAS HAD THIS PROBLEM
Sep 12, 2020
SEATS,FUEL/PROPULSION SYSTEM
1 complaint
SMELL OF GAS ,ENGINE RUNNING . CHECK CAR AND THERE IS A FUEL LEAK BY THE LEFT REAR WHEEL AT FUEL LINES RIGHT ABOVE EXHAUST PIPE. FUEL LEAKING ON THE EXHAUST. THIS RIGHT AT FUEL LINE RETAINER . THEIR IS A HEAT SHIELD ON THE LINES . THIS FULL OF GRAVEL ANS DEBRIS, LINES ARE RUSTED AND LEAKING , THIS IS VERY DANGEROUS,RESULT COULD BE A FIRE! FUEL PUDDLED ON GROUND
Jul 22, 2020
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL UNDERNEATH THE VEHICLE, IN FRONT OF THE REAR PASSENGER TIRE. THE CONTACT CALLED MATTHEWS-HARGREAVES CHEVROLET (2000 TWELVE MILE RD, ROYAL OAK, MI 48067) AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THERE WAS A REPAIR KIT ONLINE FOR SALE HOWEVER, THE MANUFACTURER STATED THAT IF THE VEHICLE WAS REPAIRED USING THE REPAIR KIT, THE WARRANTY WOULD BE VOIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 210,000.
Jul 13, 2020
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE SERVICE ECS DOES NOT GO OFF. THEIRFOR THE CAR WILL NOT GO UNLESS THE ROADS ARE COMPLETELY FREE OF SNOW AND ICE. THE CAR JUST SITS AND SPINS. TRACTION CONTROL LIGHT ON CONSTANTLY .CAN NOT DRIVE CAR IN WINTER MONTHS
Dec 21, 2019
STEERING,SEAT BELTS,SERVICE BRAKES
1 complaint
I HAVE HAD MY HHR 2009 FOR A YEAR NOW AND I'VE CHANGED THE BRAKES TWICE WITHIN TWO WEEKS..THE FIRST SET WAS STILL NEW BUT IT KEPT MAKING GRINDING NOISES AND ROARING NOISES WHEN I PRESS DOWN ON BRAKES... MY STEERING WHEEL SHAKES LIKE CRAZY I REALLY DO LOVE MY CAR AND I WANNA GET THE PROBLEM RESOLVED ASAP.
Oct 18, 2019
STEERING,SUSPENSION
1 complaint
HAVE OWNED 1- 2008 & 1-2009 HHR SS WITH 2.0L TURBO CHARGER AND MANUAL 5 SPEED TRANS,AND RIGHT AT 100,000 MILES THE FRONT SUSPENSION MAKES A HORRENDOUS NOISE LIKE THE FRONT SUSPENSION IS GOING FALL OUT FROM UNDER IT WHEN HITTING SMALL BUMPS . ALSO IF YOU MOVE THE STEERING WHEEL BACK AND FORTH IT WILL MAKE A VERY SIMILAR NOISE. THE 2008 GOT TOTALED FROM A LADY PULLING OUT IN FRONT OF ME HAD CHANGED THE SWAY BAR END LINKS PRIOR TO ACCIDENT MADE NO CHANGE. MEETING THE SAME MILEAGE ON THE 2009 AND ALREADY MAKING THE SAME EXACT NOISE . ALMOST AFRAID TO DRIVE IT ON THE FREEWAY FOR FEARING OF LOOSING THE STEERING AND KILLING ANYONE. I HAVE READ UP ON THIS CONCERN AND HAVE SEEN ALOT OF PEOPLE WITH SAME NOISE AND HAVE SPENT 1,000S OF DOLLARS AND NOISE STILL THERE. YOU WOULD THINK SOMEONE WOULD HAVE BEEN ABLE TO CORRECT THE PROBLEM BEFORE THERE ARE DEATHS INVOLVED BUT EVEN THE DEALERSHIP CAN'T FIND THE FIX. REALLY FEEL LIKE THIS SHOULD BE INVESTIGATED AT ONCE, CAN'T BELIEVE THAT THERE HASN'T BEEN A RECALL DONE YET.
Oct 15, 2019
SEATS
1 complaint
TL* THE CONTACT OWNED A 2009 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE THAT CUT HIM OFF ON THE ROADWAY. THE CONTACT'S CHILD, WHO WAS SECURED IN HIS CHILD SEAT, WAS INJURED WHEN THE REAR SEAT RELEASE LEVER FAILED. THE CHILD SEAT MOVED FORWARD AND THE CHILD STRUCK HIS HEAD. THE CHILD SUFFERED A CONTUSION, BUT NO OTHER INJURIES. THE DRIVER, THE CHILD IN THE CHILD SEAT, AND TWO OTHER PASSENGERS IN THE VEHICLE SUSTAINED MINOR INJURIES. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND TAKEN TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Oct 09, 2019
ELECTRICAL SYSTEM,STRUCTURE,SEATS
1 complaint
CHEVROLET HHR 2009, DOORS MECHANISM. DOOR LATCHES STOP WORKING AND CAN OPEN AT A TURN OR WHILE DRIVING. OR LATCH CAN LOCK YOU IN UNABLE TO GET OUT OF VEHICLE IN AN ACCIDENT AND OR EMERGENCY. I WAS DRIVING HOME AND BACK DOOR FLEW WIDE OPEN I HAD NOT OPENED IT AT ALL BUT WHEN DOORS LOCK AND OPEN THEY ALL DO SO THE BACK LATCH OPENED NEVER CLOSING UNAWARE OF THIS THE DOOR FLEW OPEN ALMOST CAUSING AN ACCIDENT AT AN INTERSECTION.
Jul 03, 2019
POWER TRAIN,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCELERATE AND REMAINED IN FIRST GEAR. IN ADDITION, THE AIR BAG, TRACTION CONTROL, AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS SERVICED PER MANUFACTURER RECALL NUMBER: 08016. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN AIR BAG FAILURE. THE VEHICLE WAS REPAIRED, BUT THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 191,000.
Sep 06, 2018
FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
1 complaint
THE GAS LINE IS RUSTED AND LEAKING. THERE IS A STRONG ODOR OF GASOLINE AT THE REAR DRIVERS SIDE TIRE OF MY CAR. IT LEAVES A FUEL ON MY DRIVEWAY
Jan 24, 2018
STEERING,VEHICLE SPEED CONTROL
1 complaint
THE CAR LOST SOME STEERING AND SPEED ALL HAPPENED WHILE I WAS DRIVING THE CAR.
Jan 10, 2018
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
THE VAR JERKS WHEN IT REACHES GEAR CHANGES AND MAKES IT HARDER TO STEER AND THE CHECK ENGIN LIGHT STAYS ON. SHOWS ERROR CODE U0101
Nov 18, 2017
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
CHECK ENGINE LIGHT. REDUCED ENGINE POWER. ESC OFF. THIS OCCURRED ON VEHICLE STARTUP AND WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE GOES INTO A LOW POWER MODE AND CANNOT BE DRIVEN MORE THAN FIVE MILES PER HOUR.
May 17, 2017
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
APPROX : MARCH 2016 - - 48000 MILES, MY CRUISE CONTROL SYSTEM STOPPED FUNCTIONING COMPLETELY ,WHEN TURNED ON. INDICATOR LIGHT STILL WORKS, RESEARCHING I'VE FOUND A SIMPLE BURNT OUT BRAKE LIGHT BULB MAY BE THE CAUSE FOR THIS DEFECTIVE UNRELATED FAILURE. EITHER WAY I'M NOT SEEING ANY ERROR MESSAGES OR WARNINGS ALERTING ME TO WHAT PROBLEMS I MIGHT REALLY HAVE SO THAT THEY CAN BE ADDRESSED. IF THERE ISN'T A RECALL YET , MAYBE AN INVESTIGATION IS IN ORDER. TIA, L-T-G
Dec 07, 2016
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE ESC WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE SECURITY LOCK WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT HAD TO MAKE MULTIPLE ATTEMPTS OF TURNING THE IGNITION KEY BACK AND FORTH BEFORE THE VEHICLE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Oct 19, 2016
ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHEN THE TRACTION CONTROL BUTTON WAS PUSHED, THE VEHICLE ONLY VIBRATED. THE CONTACT STATED THAT THE "SERVICE ESC" INDICATOR REMAINED ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Aug 29, 2016
POWER TRAIN,WHEELS
1 complaint
VEHICLE WHILE BEING TAKEN THROUGH AN AUTOMATED CAR WASH WITH ME INSIDE SITTING BEHIND THE STEERING WHEEL, WITH THE TRANSMISSION IN THE NEUTRAL POSITION, AND BOTH OF MY HANDS RESTING ON MY KNEE CAPS, WITH ENGINE RUNNING THE VEHICLE GOES INTO REVERSE BY ITSELF.. THE BACKUP LIGHT ARE ALSO TURNED ON WHEN THIS ACTION OCCURS. THIS SAME ACTION HAVE HAPPENED THREE TIMES AT RANDOM DURING MY LAST NINE VISITS TO THE SAME AUTOMATED CAR WASH. NONE OF THE VEHICLES MOVING FORWARD BEHIND MY VEHICLE HAVE BEEN DAMAGED WHEN THIS ACTION OCCURS.
May 23, 2016
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNED A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, A FRACTURED ARM, AND A FRACTURED FEMUR THAT REQUIRED MEDICAL ATTENTION. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE REVERSE GEAR FAILED TO ENGAGE WHEN THE SHIFT SELECTOR WAS PLACED INTO THE REVERSE POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,285.
Mar 17, 2016
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
MY 2009 HHR HAS WHAT IS REFERRED TO AS THE MAY 15, 2014 GM TAIL LIGHT MALFUNCTION. THE MALFUNCTION IS CAUSED FROM FAULTY WIRING AND CAUSES THE BRAKE LIGHTS ILLUMINATE WITHOUT TOUCHING THE BRAKE PEDAL AND THEY REMAIN ON WHILE DRIVING. THIS MALFUNCTION ALSO DISABLES SAFETY FEATURES LIKE ELECTRONIC STABILITY CONTROL ' WHICH TRIES TO CORRECT FOR SKIDS ' AND PANIC BRAKING ASSIST, WHICH IS DESIGNED TO MAKE SURE THE VEHICLE'S FULL BRAKING POWER IS BEING USED IN AN EMERGENCY. IT ALSO DISABLES THE CRUISE CONTROL AND THE TRACTION CONTROL. IN 2014 G.M. SAID IT KNEW OF HUNDREDS OF COMPLAINTS AND 13 ACCIDENTS ASSOCIATED WITH THE PROBLEM. I HAVE HAD SEVERAL NEAR ACCIDENTS AND SEVERAL ISSUES OF ROAD RAGE FROM OTHER DRIVERS SINCE MY HHR BEGAN THE MALFUNCTIONING IN FEBRUARY 2014 WHICH IS WHEN I FIRST CONTACTED GM TO GET IT FIXED. SINCE THEN I HAVE FILED COMPLAINTS WITH THE NHTSA, THE FEDERAL TRADE COMMISSION, THE STATE OF WISCONSIN CONSUMER PROTECTION AGENCY AND GM BUT HAVE NOT YET HAD ANYONE STEP UP AND FIX THE PROBLEM. SINCE THE MALFUNCTION CAUSES THE BCM TO LOSE MEMORY WITH THE BRAKE POSITIONING SENSOR I DID TAKE THE VEHICLE TO A CERTIFIED GM DEALERSHIP AND HAD THEM RE-LEARN THE MEMORY BETWEEN THE TWO. THIS SOLVED THE PROBLEM TEMPORARILY AND LASTED ABOUT TWO MONTHS. I CANNOT AFFORD TO HAVE THIS DONE EVERY TWO MONTH AS A SOLUTION. GM NEEDS TO BE ORDERED TO FIX THE ISSUES CORRECTLY BEFORE SOMEONE IS FATALLY INJURED.
Nov 25, 2015
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
I HAVE A 2009 HHR AND I HAVE BEEN HAVING A NUMBER OF PROBLEMS THE ESC AND THE ABS WARNING LIGHTS COME AT LOW SPEEDS AROUND 5 TO 15 MPH AND THE BRAKES MAKE A GROWLING NOISE I DRIVE 80 MILES A DAY BACK AND FORTH TO WORK IN STOP AND GO TRAFFIC ON THE INTERSTATE AND THE TURNPIKE I AM AFRAID I WILL REAR END SOMEBODY OR WORSE I DON'T WANT TO LET MY WIFE DRIVE THE CAR BECAUSE WHEN IT OCCURS SHE MIGHT NOT KNOW ON TO REACT. WHEN I TURN THE CAR OFF AND IT GOES AWAY FOR A WHILE BUT COMES BACK. AND THE SERVICE AIR BAG LIGHT COMES ON FROM TIME TO TIME WHEN IT IS RAINING OR HEAVY DEW I HAD THE RECALL PERFORMED ON THE AIR BAGS AND IT STILL IS HAPPENING THE PASSENGER AIR BAG DISPLAY ON THE DASH WILL COME ON WHEN THERE IS NO ONE SITTING IN THE PASSENGER SEAT. THE SERVICE ABS LIGHT ALSO COMES ON AT THE SAME TIME AS THE ESC AND THE TRACTION CONTROL LIGHT I DON'T FEEL SAFE I HAVE 179,000 MILES ON THE CAR THE ELECTRICAL SYSTEM IN THIS CAR HAS A MAJOR PROBLEM AND IT NEEDS TO BE ADDRESSED BY GM BEFORE MORE PEOPLE ARE HURT OR KILLED AS I HAVE READ IN OTHER COMMENTS I DON'T WANT TO TAKE IT TO THE DEALER AND JUST GO THRU THE REMOVE AND REPLACE TANGO TRYING TO GET LUCKY AND FIX THE PROBLEM OR PLAY CAR DOCTOR AND TREAT THE SYMPTOMS AND NOT ADDRESS THE MALADY
Nov 20, 2015
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
CAR WOULD NOT TURN OFF. KEY WOULD NOT TURN. EVENTUALLY PULLED FUSE AND GOT CAR TO STOP. TOOK TO DEALER NEXT RECALLS CAME OUT LATER AND I TOOK IT IN THREE TIMES TO GET RECALL THINGS FIXED. I STILL HAVE SAME PROBLEMS AS OTHER OWNERS WITH MY ELECTRICAL SYSTEM, THE DIC GIVING FALSE INFORMATION SUCH AS NO AIR PRESSURE IN ONE OF THE TIRES, THE ABS AND TRACTION NEED REPAIR ETC. STEERING WHEEL ALMOST ALWAYS SHAKES WHEN BRAKE PEDAL IS PUSHED AND SOMETIMES SEEMS LIKE IT IS DRIVING UNDER ITS OWN CONTROL. I HAVE LOVED THE CAR SINCE I BOUGHT IT WITH LESS THAN 9,000 MILES ON IT IN DECEMBER 2010, BUT I DRIVE MY HANDICAPPED HUSBAND AND ELDERLY MOTHER TO MANY DOCTOR APPOINTMENTS AND CANNOT HANDLE THE ANXIETY OF BEING AN ACCIDENT WAITING TO HAPPEN ALL THE TIME. THERE IS ALREADY THE FEELING OF HELPLESSNESS IN CAR ACCIDENTS WITHOUT ONE DRIVING A CAR THAT CAN'T BE CONTROLLED AT ALL TIMES. AND THESE THINGS HAPPEN OUT OF THE BLUE WITHOUT WARNING. IT ISN'T LIKE YOU HAVE EVEN A FEELING THAT SOMETHING MAY BE GOING OUT OR THAT A PROBLEM IS BEGINNING. IT'S JUST BOOM, HERE'S THE SITUATION, HANDLE IT! I, AT ALL TIMES, MUST KEEP MY MIND ON THE FACT THAT MY BRAKES, STEERING, TRANSMISSION AND/OR ELECTRICAL SYSTEM MAY FAIL AS I AM DRIVING DOWN THE STREET. THIS DOES NOT MAKE FOR A CALM DRIVING EXPERIENCE. NERVOUSNESS AND HIGH ANXIETY IS NOT A CONDITION THAT ANYONE SHOULD BE IN WHEN HANDLING A POTENTIALLY DEADLY WEAPON IN AND AROUND OTHER PEOPLE, ANIMALS AND VEHICLES. ALL THESE OTHER OWNERS CAN'T BE WRONG, MAYBE GMC SHOULD JUST RECALL THE WHOLE CAR AND LET US GET ONE WE DON'T HAVE TO BE AFRAID OF CAUSING AN ACCIDENT, SO WE CAN CONCENTRATE ON OUR OWN AND OTHER PEOPLE'S DRIVING TO PREVENT THEM..
Aug 21, 2015
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING AT 50 MPH, THE CRUISE CONTROL FAILED TO ACTIVATE AND THE BRAKE LIGHTS REMAINED ILLUMINATED. THE ELECTRONIC STABILITY CONTROL INDICATOR ILLUMINATED PRIOR TO THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. MA 08/11/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED BUT, THE FAILURE RECURRED 14 DAYS LATER. THE CONSUMER WAS ADVISED OF A MAY 2014 RECALL THAT INCLUDED THE SAME MALFUNCTIONS. THE CONSUMER WANTED TO BE REIMBURSED FOR ALL ASSOCIATED ATTEMPTED REPAIRS FOR THE BRAKE LIGHTS. UPDATED 05/10/2017*JS UPDATED 11/01/2017*CN
Jun 26, 2015
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
I WAS DRIVING DOWN THE HIGHWAY AND ALL OF A SUDDEN THE SERVICE AIRBAG WARNING LIGHT CAME ON AS WELL AS THE WARNING CHIME. I PURCHASED THE CAR USED IN AUGUST 2013, AND SOON AFTER GETTING IT THE VERY SAME WARNING CAME ON. I WENT BACK TO THE DEALER AND THEY HAD IT SENT TO A LOCAL GM DEALER TO BE FIXED. I PURCHASED THE CAR FROM A DODGE AND SUBARU DEALER AND THEY WERE NOT ABLE TO DO THE REPAIR. I WAS SHOWN THE REPAIR PAPERWORK STATING THAT A FAULTY AIRBAG SENSOR WAS REPLACED. WELL JUST LAST WEEK THE VERY SAME THING HAPPENED AGAIN. THE SERVICE AIRBAG LIGHT COMES ON THEN GOES OFF SOMETIMES AFTER ONLY A FEW SECONDS. THEN ANOTHER WARNING LIGHT WENT ON STATING FAULTY AIR PRESSURE SENSOR. THE CHECK ENGINE LIGHT IS ON AS WELL SO I'M WONDERING IF THERE IS SOME TYPE OF ELECTRICAL GREMLIN IN THE CAR. THIS IS EXTREMELY FRUSTRATING BECAUSE I LIKE THE CAR BUT ALL OF THESE STUPID LITTLE ISSUES MAKE ME WANT TO TRADE IT IN, AND NEVER BUY ANYTHING MADE BY GM EVER AGAIN. *TR
May 04, 2015
STEERING,ENGINE AND ENGINE COOLING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE ELECTRICAL SYSTEM IN THE CAR HAS SHUT DOWN AND HAS CAUSED MY POWER STEERING TO GO OUT WHILE I AM DRIVING. IT DINGS SO I HAVE SOME NOTICE. BUT NONE THE LESS REALLY SCARY AND VERY HARD TO TURN GOING 20 MPH. MY BRAKES ARE VERY HARD WHEN THIS HAPPENS. MY THERMOSTAT/ COOLANT INFORMATION IS CURRENTLY DISPLAYED AS DASHES (----) ACROSS MY DASH, MAKING THIS REALLY DIFFICULT TO KNOW IF IT IS HOT OR HAS RUN OUT AND MY AC IS CONNECTED TO THIS ALSO SO WHEN IT DECIDES TO WORK MY AC WILL WORK. IT WILL TURN OFF AND ON WHILE DRIVING TOO. MY MPH READS MY SPEED GOING 20 MPH OVER WHAT I AM ACTUALLY DRIVING. MY CAR HAS COMPLETELY SHUT OFF WHILE DRIVING. THE CHECK ENGINE LIGHT COMES ON AND OFF MAKING IT MORE DIFFICULT TO GET CODES.
Apr 24, 2015
POWER TRAIN,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 40 MPH AROUND A CURVE, THE VEHICLE SHOOK VIOLENTLY AND THE ESC WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Mar 20, 2015
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
WENT TO BACK HHR OUT OF MY GARAGE AND THE BRAKE PEDAL WAS ROCK HARD WITH NO GIVE. POWER STEERING HAS NO POWER AND THE EXC LIGHT IS ON. NOT SAFE TO DRIVE AT ALL. I HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR. THE IGNITION, AIR BAGS, BRAKES, DOOR LOCK ACTUATORS...THE LIST GOES ON. THIS ONE TAKES THE CAKE DUE TO SAFETY CONCERNS. *TR
Feb 22, 2015
STEERING,POWER TRAIN
1 complaint
I HAVE HAD 3 PROBLEMS SO FAR WHERE MY POWER STEERING WENT OUT. I HAVE CONTACTED TWO DIFFERENT CHEVY DEALERS AND THEY SAID THAT MY VIN NUMBER IS NOT ON THE RECALL LIST. ON THE GM WEBSITE IT SAYS THAT THERE IS A RECALL ON THE 2009 CHEVY HHR ELECTRONIC POWER STEERING. BECAUSE THE DEALER SAYS MY VIN IS NOT INCLUDED THEY REFUSE TO HONOR THE RECALL. I WOULD LIKE GM TO STEP UP AND TAKE RESPONSIBILITY TO REPAIR THIS ISSUE. I AM CONCERNED THAT I COULD BE INVOLVED IN A ACCIDENT BECAUSE OF THIS ISSUE. HTTP://MEDIA.GM.COM/MEDIA/US/EN/GM/NEWS.DETAIL.HTML/CONTENT/PAGES/NEWS/US/EN/2014/OCT/1007-RECALLS.HTML HTTP://MEDIA.GM.COM/MEDIA/US/EN/GM/NEWS.DETAIL.HTML/CONTENT/PAGES/NEWS/US/EN/2014/MAR/0331-POWER-STEERING.HTML. *TR
Oct 08, 2014
SUSPENSION,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
2009 HHR. WE HAVE HAD SO MUCH TROUBLE WITH IS CAR, I DON'T HAVE THE SPACE TO TELL YOU ALL THE COMPLAINTS. THIS IS THE LATEST HAPPENING; WIFE CALLS ME FROM TOWN, CANT GET OUT OF THE CAR, DOOR WONT OPEN. FINALLY HAD TO CRAWL OVER THE CONSOLE AND EXIT ON THE PASSENGER SIDE. QUIET A FEAT FOR A 260 LB 72 YEAR OLD LADY. NOW I READ ON THE INTERNET THIS IS A ONGOING PROBLEM FOR HHR GOING ALL THE WAY BACK TO 2007. ONE PERSON SAID THE DEALER CHARGED $450.00, BECAUSE THE WHOLE DOOR PANEL HAD TO BE REPLACED. GM IS CERTAINLY AWARE OF THE DEFECTIVE DOOR LOCKS AND LATCHES ON THE HHR. WHEN SOME GETS BURNED ALIVE BECAUSE THEY CANT GET OUT OF THE CAR GM CANNOT SAY THE WERE NOT AWARE OF THE FAILURES OF THE DOOR LATCHES BECAUSE THERE ARE HUNDREDS OF COMPLAINTS ABOUT THE DOORS FAILING TO OPEN. THIS IS JUST THE LATEST PROBLEM WE HAVE WITH THIS CAR.,BUT RIGHT NOW THIS IS THE MOST IMPORTANT THING FOR ME TO REGISTER THIS COMPLAINT IN CASE MY WIFE IS TRAPPED IN THIS CAR AGAIN AND SUSTAINS INJURY. *TR
Aug 25, 2014
STEERING,AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE BRAKES FAILED TO RESPOND. THE CONTACT MENTIONED THAT THE VEHICLE WAS SHIFTED TO PARK IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.
Aug 18, 2014
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
WENT TO LEAVE FROM FRIEND'S HOUSE, VEHICLE WOULD NOT START.CALLED TOW TRUCK, BUT BY THE TIME ( 2 HRS ) I WAITED CAR STARTED-UP.CANCELLED TOW TRUCK. NEXT TIME WHILE MAKING TURN, POWER STEERING STOPPED WORKING. IT HAS NOT WORKED SINCE APPROX 05/21/14. CALLED THE DEALER TO MAKE APPOINTMENT ON 06/03/14. THEY GIVE ME THE PAPERS SERVICES. AND THEY TOLD ME IT WILL PROBABLY TAKE BETWEEN 6 WEEKS TO 7 WEEKS FOR THEM TO GET THE PART.I BEEN CALLING, STILL WAITING FOR THE PARTS. ON ANOTHER NOTE, I TOLD THEM ABOUT MY CONDITION. I HAVE ONE ARM THE IS VERY HARD FOR ME TO DRIVE WITH OUT POWER STEERING. I HAD SURGERY ON MY LEFT ARM. ( A SURVIVOR OF SARCOMA). FOR THEM MAYBE IS NOTHING. I DON'T WANT THEM TO FEEL SORRY FOR ME. I JUST WANT TO FALLOW THE RULES, AND THE PROMISES THEY MAKE TO ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jul 30, 2014
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
I BOUGHT MY HHR BRAND NEW. WITHIN WEEKS OF HAVING IT, THE BRAKES HAD TO BE REPLACED DUE TO WARPING. THIS HAS BECOME AN EVERY SIX MONTH ROUTINE NOW. THE BRAKES DON'T ALWAYS CATCH AND CAN BE SCARY WHEN TRYING TO SLOW DOWN. I'VE BARELY AVOIDED WRECKS SEVERAL TIMES, AND USUALLY THAT INVOLVES STEERING TOWARDS A DITCH. *JS
Jul 29, 2014
EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TOOK MY CAR N FOR THE ENGINE RECALL FIVE DAYS LATER I NOTICE MY HEAD LIGHT ON THE LEFT SIDE IS OUT. ON THE 18TH IM INFORMED BY OTHER DRIVERS THAT MY BRAKE LIGHT ON THE LEFT SIDE IS OUT. PLUS ONE OF MY TURN SIGNAL LIGHT IS OUT. BASICALLY THE LIGHTS ON THE LEFT SIDE OF MY CAR ARE OUT. ALSO THE STEERING WILL SHAKE WHILE SLOWING DOWN AND SLOWING IN ORDER TO STOP THE VEHICLE. *TR
Jul 19, 2014
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE RELATED TO NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM.). THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THERE WERE NO FAILURES THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY.
Jun 04, 2014
ELECTRICAL SYSTEM,SERVICE BRAKES,VISIBILITY/WIPER
1 complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE WHEEL WOBBLED. THE CONTACT ALSO MENTIONED THAT THE WIPERS FAILED TO FUNCTION AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE IGNITION LOCK AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 90,000.
Jun 03, 2014
POWER TRAIN,EXTERIOR LIGHTING
1 complaint
THE FRONT END OF MY VEHICLE IS TICKING. IT SOUNDS LIKE THE TIMING CHAIN....I PURCHASED THE CAR FROM [XXX] MY POWERTRAIN WARRANTY EXPIRED 7/27/14 [XXX] IS CHARGING ME 135.00 AN HOUR FOR THE DIAGNOSIS THIS IS NOT FAIR. MAY IPLEASE RECEIVE SOME ARBITRATION AND NOT PAY THIS CHARGE SECOND SUBJECT: [XXX] CHARGED ME $200.00 FOR REPLACING MY STEERING COLUMN. THEY REFUSED TO REFUND ME. SINCE THIS A RECALLED ITEM I SHOULD HAD NEVER BEEN CHARGED PLEASE REFUND ME MY MONEY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 21, 2014
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
THE ESC LIGHT CAE ON AND IT BECAME DIFFICULT TO STEER, TURN, AND JERKING WHEN I APPLY THE BRAKES. I'VE TAKEN MY HHR TO THE DEALERSHIP ON 3 AND 4 OF APRIL 2014 FOR SOFTWARE UPDATE. BACK TO DEALERSHIP ON 7,8,9, FOR COMPUTER, HOWEVER THERE WAS NO ADDITIONAL CHARGE. 17 APRIL SAME ISSUES AS THE 3 RD. 21 ST TO TWEAK THE ESC PROBLEMS. I HAVE SPOKE WITH [XXX] THE SERVICE MANAGER AT RINKE CHEVROLET 586 754 7000. I HAVE LEFT SEVERAL MESSAGES FOR ED RINKE THE DEALERSHIP OWNER. I NEED MY VEHICLE TO BE SAFE! CAN YOU PLEASE ASSIST ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 22, 2014
ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
1 complaint
MY AIR BAG SERVICE INDICATOR LIGHT TURNS ON INTERMITTENTLY. AT LEAST 5 TIMES IN THE PAST YEAR, NO ACCIDENTS, NO PROBLEM SEEN WITH AIR BAGS BY SERVICE DEPT AT DEALER. ???? .THE SAFETY LOCK ON THE DRIVERS SIDE CONTROLS FOR ALL PASSENGER WINDOWS DOES NOT LOCK THE WINDOW OPERATION. BRAKING SYSTEM PROBLEM IN THE PAST 6 MONTHS. IVE RETURNED TO THE MECHANIC 4 TIMES HAD MY BRAKE PADS CHANGED, ROTORS TURNED, ROTORS RESURFACED , ONLY TO HAVE THE SAME PROBLEM.....STEERING WHEEL SHUDDERING BAD WHEN APPLYING THE BRAKE. THE ROTORS OVERHEAT AND WARP, BUT I WILL DRIVE ONLY 2 BLOCKS AND IT HAPPENS. DON'T THINK THAT IS ENOUGH TO OVERHEAT THE ROTORS. *JS
Apr 13, 2014
SEAT BELTS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
MY CAR STARTED WITH THE IGNITION SWITCH BACK IN OCTOBER WITH THE KEY NOT SHUTTING OFF THE CAR AND HAVING TO DISCONNECT THE BATTERY TO SHUT IT OFF, TOOK IT INTO THE DEALER AND THEY FIXED IT, BUT NOW THINGS ARE GETTING SCARY. EVERY OTHER DAY MY CAR IS TELLING ME THAT THE ABS SYSTEMS NEEDS FIXED AND THAT THE TRACTION CONTROL NEEDS SERVICED. THE BREAKS WERE REPLACED IN DECEMBER OF 2013 AND WE WERE TOLD THAT THERE IS NOTHING ELSE WRONG WITH THE CAR AND NOW THIS.. TOOK IT BACK TO THE DEALER AND THEY INFORMED US THAT THERE IS NOTHING WRONG WITH IT, BUT THE LIGHTS COME ON AND GO OFF FOR NO REASON.. THE PASSENGER SEAT BELT LOCKS ALL THE TIME AND EVEN AFTER YOU UNLATCH IT, IT STAYS LOCKED FOR SOME TIME. I AM SO FRUSTRATED OVER THIS ISSUE AND CAN'T GET ANY ANSWERS ON IT. *TR
Apr 08, 2014
STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
CALLED THE CHEVY DEALER, TOLD ME THAT IT WAS FRIDAY AND TO CALL FIRST THING MONDAY MORNING. AS I CONTINUED ON FREEWAY I REALIZED THAT THE RIDE WAS ROUGHER, SOMETHING WAS VERY WRONG. TO STEER WAS HARDER, TRIP ODOMETER BOTH WERE NOT WORKING, CRUISE CONTROL WOULD NOT ENGAGE,SPEEDOMETER WAS NOT WORKING,TRANSMISSION NOT SHIFTING EASILY,PULLED INTO CHEVY DEALER, FOUND THE SERVICE MANAGER. ASKED HIM TO CHECK THE CAR, HOURS ON SIGN STATED THAT SOMEONE WOULD AVAILABLE UNTIL 5:30. IT WAS CURRENTLY 4:50 PM. HE ASSURED ME THAT IS WAS SAFE TO DRIVE CARE: PULLED OUT OF DEALERSHIP, TRANSMISSION WOULD NOT SHIFT AT ALL. ENGINE LIGHT CAME ON TURNED AROUND, WENT BACK. HE WAS JUST LEAVING TO GO HOME IT WAS 5:10 AT THIS TIME. WHEN HE SAW ME HE GOT OUT OF HIS CAR, CAME OVER, I TOLD HIM THE INCREASED CHANGES AND WHY I TURNED AROUND:I HAD MY 80 YEAR OLD AUNT WITH ME I LIVE 14 MILES OUTSIDE OF TOWN IT WAS FRIDAY AFTERNOON I DID NOT WANT TO MAKE MATTERS WORSE BY DRIVING THIS CAR SAY AN ACCIDENT OR DOING MORE DAMAGE TO THE REPAIRS NEEDED. HE PUT IT ON THE ANALYSIS SCOPE HE SAID HE HAD MIXED MESSAGES. ONE WAS IT SAID POWER STEERING BUT WITH THE WRONG CODE. AFTER THAT THERE WAS NOTHING THAT SHOWED UP. HE AGAIN ASSURED ME THAT WE WOULD BE FINE! I PULLED OUT OF THE DEALERSHIP, DROVE 2 MILES, THEN WAS COASTING! HAD NO TRANSMISSION. PULLED OVER TO SIDE OF ROAD, TURNED OFF THE ENGINE SAT FOR A FEW MINUTES, RESTARTED CONTINUED DOWN THE HIGHWAY WITH MY FLASHERS ON. IT WOULD NOT SHIFT HIGHER THAN SECOND GEAR.WE LIMPED TO A FRIENDS HOUSE PARKED THE CAR, THEY GAVE US A RIDE HOME. WHAT WOULD HAVE HAPPENED IF I HAD CONTINUED DOWN THAT ROAD. PLEASE HELP. *TR
Jun 23, 2013
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
WHILE DRIVING ON THE HIGHWAY MY SERVICE ESC LIGHT CAME ON ALONG WITH THE ROAD TRACTION PICTURE AND MY CAR STARTED JERKING AND SHAKING AFTER A FEW MINUTES MY CHECK ENGINE LIGHT CAME ON. MY HUSBAND THOUGHT IT WAS MISFIRING SO HE CHANGED OUT THE SPARK PLUGS BUT IT IS STILL DOING THE SAME THING. THE ESC LIGHT WILL GO OFF FOR A FEW MILES BUT WILL CAME BACK ON. *TR
May 07, 2013
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
I PULLED IN MY DRIVEWAY AND PUT THE CAR IN PARK AND COULD NOT TURN OFF THE KEY. I TRIED TO EVERYTHING, STEERING WHEEL, KEY, SHIFTER, BRAKES, ETC AND I COULD NOT TURN THE CAR OFF OR GET THE KEY OUT. I HAD TO PULL A FUSE TO GET THE CAR TO SHUT DOWN. THIS PROBLEM IS SIMILAR, IF NOT EXACTLY, THE SAME OF OTHER COMPLAINTS ON THIS TYPE CAR. I WILL PROBABLY HAVE TO HAVE IT TOWED AND REPAIRED BY A DEALER AT GREAT EXPENSE. NOT GOOD FOR GM. *TR
Jan 21, 2013
STEERING,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT HE HAD SEVERAL PROBLEMS WITH THE VEHICLE. THE FAILURES INCLUDED THE BRAKES, POWER STEERING ASSIST AND A FOUL ODOR BEING EMITTED THROUGH THE VENTILATION SYSTEM. IN ADDITION, THE DRIVER'S SIDE DOOR HANDLE CABLE FRACTURED AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO THE DEALER FOR THE FAILURE OF THE POWER STEERING ASSIST WHERE THEY ADVISED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE STEERING RACK WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO THE DEALER BECAUSE THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THEY ADVISED THAT THE CAM SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE VEHICLE BEGAN TO DRIVE ROUGHLY AFTERWARD. THE VEHICLE WAS ALSO TAKEN TO THE DEALER FOR THE BRAKE FAILURE, DOOR HANDLE AND THE EXHAUST AND THE TECHNICIANS STATED THAT THEY COULD NOT DUPLICATE THE BRAKE PROBLEM OR THE FOUL ODOR THAT WAS COMING THROUGH THE EXHAUST. IN ADDITION, THE CABLE IN THE DOOR HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 32,000.
Nov 02, 2012
STEERING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE EPS (ELECTRONIC POWER STEERING) GOES OUT IN MY 2009 CHEVROLET HHR EVERY SINGLE DAY, USUALLY AFTER ABOUT 5 MINUTES OF DRIVING. IT HASN'T CAUSED ME TO HAVE A MAJOR ACCIDENT YET, BUT IT CAUSED ME TO SCRAPE AGAINST A GUARD RAIL. THE EPS MOTOR NEEDS A RECALL IMMEDIATELY, AS THIS IS A WELL KNOWN ISSUE WITH MANY HHR OWNERS!!! *TR
Sep 14, 2012
LATCHES/LOCKS/LINKAGES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE STALLED. IN ADDITION, THE DOORS FAILED TO UNLOCK AND THE CONTACT BECAME TRAPPED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HER TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 39,000.
Aug 23, 2012
EXTERIOR LIGHTING,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE TURN SIGNAL LIGHTS WERE INOPERABLE AND WOULD NOT ILLUMINATE WHEN ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS NORMAL. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND HE WAS TOLD BY THE DEALER THAT THE AIR BAGS WOULD NOT FUNCTION IN THE EVENT OF A CRASH UNTIL THEY WERE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 48,000. UPDATED 8/6/12 *CN THE CONSUMER STATED THE AIR BAG ISSUE WAS RESOLVED. HOWEVER, THE TURN SIGNALS DID NOT CANCEL IN A TIMELY MANNER AFTER COMPLETING A TURN. UPDATED 08/14/12
Jul 06, 2012
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
WHILE DRIVING IN RAIN WIPER'S STOPPED WORKING AFTER PLAYING WITH SWITCH AND STOPPING PULLING OVER IN A SAFE PLACE WHEN TRAFFIC WOULD LET ME I TURNED CAR KEY SWITCH OFF AND BACK ON TWICE AND THEY STARTED WORKING AGAIN AFTER DEALING WITH THIS MORE THEN ONE TIME DROVE CAR TO A DEALER AFTER TWO DAYS THEY TELL ME THE MAIN FUSE BOX HAS A SHORT IN IT AND WILL NEED TO BE REPLACED I HAVE A BUMPER TO BUMPER EXTENDED COVERAGE AFTER TALKING WITH THE DEALER THEY ARE TELLING ME THIS IS NOT COVERED IN WARRANTY THEY ALSO CALLED THE DEALER WERE I BOUGHT IT AND THEY LOOKED IT UP AND SAID THE SAME FUSE BOX NOT COVERED SO IT WILL COST ME OVER $600.00 TO FIX CAR I FILL THIS IS A SAFETY RELATIVE ITEM AND SHOULD BE COVERED ? IF A SHORT IN THIS FUSE BOX STOPPED WIPERS COULD IT START A FIRE AS WELL. *TR
Jun 03, 2012
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
UNABLE TO REMOVE THE KEY FROM THE IGITION. ONE HOUR LATER THE CAR IS STILL RUNNING AND KEY IS STUCK. DISCONNECTED THE BATTERY. ITS 7PM WILL HAVE IT TOADED TO DEALERSHIP IN AM
Apr 09, 2012
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
7/10 - CENTER CONSOLE LIGHTS INOP. DEALER REPLACED INTERNALLY SHORTED RELAY. WARRANTY 11/10 - ENGINE WOULD NOT CRANK/SERVICE AIRBAG & POWER STEERING MSG ON DIC. DEALER TOWED IN, REPLACED STARTER AND FOUND LOSS OF COMM W/ BCM DUE TO INTERNAL SHORT. DEALER REPLACED BCM. WARRANTY 12/10 - ENGINE TURNS OVER WONT START. DEALER TOWED IN, FOUND POWER TRAIN RELAY OPEN. REPLACED RELAY. WARRANTY 4/11 - SERVICE AIRBAG LIGHT. DEALER FOUND OPEN CIRCUIT AT PASSENGER FRONT AIRBAG. RECONNECTOR CONNECTOR ADDED DIELECTRICAL GREASE. STABILITRACK LIGHT DOES NOT COME ON (EVER). WAS TOLD SYSTEM IS OKAY, SOME MODELS DON'T HAVE WARNING LIGHTS. (GO FIGURE, WILL NOT RETURN TO THAT DEALER) WARRANTY 2/12 - SERVICE AIRBAG LIGHT. COMES ON AND GOES OUT 3 - 4 TIMES DURING FIRST 15 MINUTES OF DRIVING FIRST TRIP OF THE DAY. HAPPENS 90% OF THE TIME. IF I CAN FIND A DEALER I CAN TRUST I WILL HAVE THEM CHECK THIS AND THE STABILITRACK PROBLEM. MILEAGE IS NOW 63,000. *TR
Mar 03, 2012
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
I PUT THE TRANSMISSION INTO PARK AND ATTEMPTED TO TURN OFF THE CAR AND REMOVE THE KEY TO GO INTO A STORE. I COULD NOT TURN THE IGNITION SWITCH TO OFF OR REMOVE THE KEY. I DROVE THE CAR HOME AND PARKED. I COULD STILL NOT TURN THE IGNITION SWITCH TO OFF OR REMOVE THE KEY. NUMEROUS ATTEMPTS OF PUTTING CAR INTO REVERSE, OR DRIVE AND INTO PARK DID NOT SOLVE THE PROBLEM. THE KEY WAS TRAPPED IN THE IGNITION SWITCH! CALLED ONSTAR AND WAS FORWARDED TO CUSTOMER SERVICE; TOW TRUCK WAS CALLED. TOW TRUCK DELIVERED CAR TO DEALERSHIP WITH ENGINE STILL RUNNING. PROBLEM DIAGNOSED IN IGNITION KEY CYLINDER WHICH WAS REPLACED. *TR
Jan 05, 2012
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
AT SPEED ON STEEP DOWNHILL WHEN APPLYING BRAKES THERE IS A VIOLENT SHAKING OF THE WHEEL. THE VEHICLE WAS SERVICED AND ROTORS WERE TURNED AND NEW BRAKE PADS INSTALLED ALSO A REPAIR WAS MADE TO A STEERING COMPONENT. LESS THAN 5,000 MILES LATER THE SAME ISSUE HAS RETURNED. *TR
Oct 22, 2011
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
VISITING MY DAUGHTER. STARTED TO GO HOME. THE HEAD LAMPS WOULD NOT COME ON. AFTER 10 OR 15 MINUTES OF TURNING SWITCHES, TURNING MOTOR OFF AND ON, NOTHING WORKED. SO HERE AM I STUCK MILES AWAY FROM HOME AND THE HEAD LIGHTS WONT COME ON. IN FURSTRATION I SLAPPED THE LEFT DRIVER SIDE HEAD LIGHT,IT CAME ON. SO I WALKED TO THE OTHER SIDE AND GAVE IT A SLAP,AND IT CAME ON. WE DROVE THE THIRTY MILES HOME WORRYING IF THEY WOULD GO OUT AGAIN. GOT HOME OK. NOW WE HAVE TO HIT BOTH HEADLIGHTS TO GET THEM ON.THE WARRANTY IS OUT AND DO YOU KNOW YOU HAVE TO REMOVE THE WHOLE FRONT BUMPER ASSEMBLY TO EVEN GET TO THE HEAD LIGHTS. WHY WOULD GM ALLOW SUCH DESIGN IS BE ON REASON. GOOD LUCK HHR OWNERS MY WIFE HAS ALREADY EXPERINCED THE LOCK IGNITION SYNDROME, WHEN THE KEY WONT COME OUT. WHY DOESNT THE NHTSA HELP US HHR OWNERS *TT
Sep 27, 2011
SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR LT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS HE NOTICED THAT THE FRONT END OF THE VEHICLE WOULD EXHIBIT A CLUNKING NOISE AND SWAY FROM SIDE TO SIDE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE BEARINGS, HUBS, RIMS, THE BRAKE SYSTEM, AND THE TRANSMISSION SENSOR. THE VEHICLE WAS REPAIRED FOR ALL OF THE ABOVE YET THE FAILURE RECURRED LESS THAN 100 MILES LATER. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED A DIFFERENT VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Jun 07, 2011
FUEL SYSTEM, OTHER
1 complaint
WE RECENTLY PURCHASED A 09 CHEVY HHR AND WITHIN THE FIRST 150 MILES WE GOT A CHECK ENGINE LIGHT, TOOK IT TO THE DEALER AND WAS TOLD THE FUEL WAS RUNNING LEAN. HE RESET THE COMPUTER AND TOLD ME TO PUT FUEL ADDITIVE IN THE TANK. I DID SO AND THE CHECK ENGINE LIGHT IS STILL COMING ON AND THE ENGINE IS BEGINNING TO STALL AND LOSE POWER....WHAT ARE WE TO DO, CAR STILL HAS A FACTORY WARRANTY, BUT CAN'T GET HELP... *TR
Nov 15, 2010
INTERIOR LIGHTING
1 complaint
UPDATED TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. HE STATED THAT THE INTERIOR LIGHTS STAYED ON AND THAT THERE WAS NO MANUAL SWITCH TO OPERATE THE LIGHTS CAUSING THEM TO STAY ON AT ALL TIMES. THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED THE CONTACT THAT IT WOULD BE TOO COSTLY TO REPAIR THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WERE 22,000. UPDATED 08/13/10. *LJ UPDATED 10/14/10
Jun 10, 2010
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
THIS A 2009 CHEVROLET HHR 2.2 LITER ENGINE 4CYL. DURING RUSH HOUR IN THE MORNING,IN CITY TRAFFIC I WAS GETTING IN TO THE FREEWAY FLOW I HAD TO STEP ON THE GAS PEDAL ON AN OFF, WHEN I NOTICE THE CAR GOT SLUGGISH AND WOULD NOT RESPOND TO THE AMOUNT OF REQUEST ON MY FOOT, I WAS LUCKY AND GOT OF THE FREEWAY THEN I NOTICED THE INFO ON THE INSTRUMENTATION PANEL WAS WARNING! "ENGINE POWER REDUCED", TURNED ENGINE OFF AND THE CAR STARED WORKING NORMALLY, THIS SAME THING HAPPENED AGAIN A WEEK LATER AND THEN SOONER UNTIL THE CAR HAD NO POWER AND FINALLY DID NOT START ANY MORE I HAD E DIAGNOSTICS READ OUT AND DESCRIBED "WRONG READINGS ON THE THROTTLE BODY" AND "WRONG GAS PEDAL POSITION," I REPLACED THE THROTTLE BODY A $400.00 PART DID NOT FIX IT THEN THE GAS PEDAL $90 DLLS PART, AND THAT FIXED IT! I' AM AN ELECTRICIAN FOR THE CITY,I WORKED IN THE ELECTRONICS MFG 25 YEARS, SO I ALWAYS WANT TO KNOW THE SOURCE OF PROBLEMS SO I DISASSEMBLED THE GAS PEDAL, AND FOUND THAT THE CARBON ON THE POTENTIOMETER WAS WARN OUT, SO I NOTICED THAT THE STEEL SWEEPERS WHERE ASSEMBLED BACKWARDS AND THEY WERE SCRAPING THE CARBON AWAY OF THE LITTLE PC BOARD PART NO.807819 THIS IS INSIDE THE GAS PEDAL ASSY. PART NO.GM 20757615 MANUFACTURED II 5 24/08 OTHER INFO ON THE PEDAL (6PV 933 902-02) THE ENCLOSURE HAS THE HELLA BRAND LOGO. *TR
Oct 30, 2009
ELECTRICAL SYSTEM,AIR BAGS,SEATS
1 complaint
FAILURE: "SERVICE AIR BAG" LIGHT CAME ON. 1ST INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITH PASSENGER SITTING IN FRONT PASSENGER SEAT, DEALERSHIP REPAIRED FAULTY COMPONENT. 2ND INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITH PASSENGER SITTING IN FRONT PASSENGER SEAT, DEALERSHIP REPAIRED DIFFERENT FAULTY COMPONENT. 3RD INCIDENT: USE OF 12V ACCESSORY, NO PASSENGER PRESENT, AS WELL AS PASSENGER PRESENT, "SERVICE AIR BAG" LIGHT INTERMITTENTLY ON/OFF. CORRECTIVE ACTION: DEALERSHIP TOLD ME NOT TO USE 12V ACCESSORIES AS THEY MAY CAUSE SOME RF INTERFERENCE. 4TH INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITH PASSENGER SITTING IN FRONT PASSENGER SEAT, DEALERSHIP REPLACED COMPONENTS, FOUND FAULTY WIRING 5TH INCIDENT: "SERVICE AIR BAG" LIGHT CAME ON WITHOUT A PASSENGER IN PASSENGER SEAT ON THE WAY UPTO THE DEALERSHIP FOR SERVICE. CONTACTED GM ABOUT POSSIBILITY FOR LEMON LAW REMEDY, WAS REFUSED BUY-BACK OPTION WITH STATEMENT THAT THE VEHICLE IS FIXED AND IN PROPER WORKING ORDER. REPRESENTATIVE PUSHED TOWARDS KEEPING VEHICLE. I PERSONALLY DO NOT HAVE CONFIDENCE, AT THIS POINT, IN THE SAFETY DEVICES OF THIS 2009 CHEVY HHR, NOR DO MY PASSENGERS. THE DEALERSHIPS SERVICE TECHNICIANS HAVE REPAIRED SEVERAL COMPONENTS, AND YET THE PROBLEM PERSISTS. THIS LAST TIME IN FOR SERVICE, THE TECHNICIAN COULD NOT REPRODUCE THE ISSUE, THEREFORE NO SERVICE WAS CONDUCTED OTHER THAN TESTING. THIS MEANS THAT THE PROBLEM HAS NOT BEEN RESOLVED SINCE THE LAST OCCURRENCE OF THE "SERVICE AIR BAG" MESSAGE BEING DISPLAYED. *TR
May 18, 2009
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,AIR BAGS,SEATS
1 complaint
TL*THE CONTACT OWNS A 2009 CHEVROLET HHR. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, THE DEALER INSTALLED HEATED SEATS. AFTERWARDS, THE PASSENGER SIDE AIR BAGS STOPPED WORKING. THE HEATED SEATS ARE DRAINING THE BATTERY IN THE VEHICLE. EACH TIME THE VEHICLE IS DRIVEN, IT FAILS TO START DUE TO THE DRAINED BATTERY. THE VEHICLE HAD TO BE TOWED TO THE DEALER IN ORDER TO BE RESTARTED. HE TOOK THE VEHICLE TO ANOTHER DEALER AND THEY STATED THAT A SWITCH UNDERNEATH THE SEATS NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO THE ORIGINAL DEALER FOR THEM TO REDO THE INSTALLATION. THE FAILURE MILEAGE WAS 620. OIL LEAK ONTO THE COOLANT RESERVOIR. THE DEALER FOUND THE BRAKE FLUID CAP WAS NOT SEALED PROPERLY. THE HEATED SEATS THAT WERE I INSTALLED WERE CONNECTED TO THE BATTERY WHICH WAS CAUSING THE BATTERY TO DIE. UPDATED 03/19/09. *JB
Feb 11, 2009
Frequently Asked Questions
How many problems does the 2009 CHEVROLET HHR have?
The 2009 CHEVROLET HHR currently has 508 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2009 CHEVROLET HHR?
The most common problems reported for the 2009 CHEVROLET HHR are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2009 CHEVROLET HHR problem data come from?
All problem and complaint data for the 2009 CHEVROLET HHR comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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