How many problems does the 2010 CHEVROLET HHR have?

The 2010 CHEVROLET HHR currently has 515 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2010 CHEVROLET HHR?

The most common problems reported for the 2010 CHEVROLET HHR are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2010 CHEVROLET HHR problem data come from?

All problem and complaint data for the 2010 CHEVROLET HHR comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2010 CHEVROLET HHR Problems

STEERING

181 complaints

The contact owns a 2010 Chevrolet HHR. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. The power steering warning light was illuminated. In addition, the contact stated that after restarting the vehicle, the vehicle temporarily returned to normal functionality however, the failure reoccurred. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 14V153000 (Steering); however, the VIN was not included. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

Oct 04, 2024

Although this vehicle is a 2010 HHR, it has less than 23000 miles on it, has been garaged kept and maintained impeccably. The warning light blinks at random and then the power steering fails. It does not matter the speed of the vehicle and happens at random. Once turned off and restarted, the power steering works for approx 5 minutes and then fails again. There was a recall on 2009-2010 HHRs for sudden loss of power steering issued in 3/2014, recall # 14V153000. This recall is not VIN# specific. However, when I contact the dealer for repair of this vehicle, I am told that the recall does not pertain to my VIN#, so its not covered. NHTSA has more than 135 complaints about HHRs since 10/2019 with more than half of them being steering issues. This clearly is a wider recall issue than originally thought. My vehicle is inoperable due to this safety issue. I filed a complaint with GM. They told me it was not their issue and I could pay to have it diagnosed and fixed at a dealership. This is a GM issue due to the amount of complaints about this exact problem from other owners. I am hoping GM is made aware of the widespread issues and does the right thing, issuing another recall for all 2009-2010 HHRs regardless of VIN#.

Oct 04, 2024

The contact owns a 2010 Chevrolet HHR. The contact stated that after starting the vehicle, the power steering message was displayed on the instrument panel and while her daughter was driving the vehicle. The contact's daughter restarted the vehicle; however, the failure returned while driving at a low rate of speed. Upon investigation, the contact discovered NHTSA Campaign Number: 14V153000 (Steering) which she linked to the failure. The vehicle was taken to a dealer where she was informed that the vehicle was not under recall. The manufacturer was also notified, and the contact was given a case number. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

Aug 09, 2023

Owner of 2010 Chevrolet HHR. While driving approximately 35 MPH and other various speeds, the vehicle intermittently lost power steering functionality. The power steering assist warning light was illuminated. The vehicle was parked and turned off, then restarted. The warning light was no longer showing and power steering was restored. After driving for approximately 60 seconds there was again a loss of power steering functionality and the warring light illuminated. The contact researched online and related the failure to NHTSA Campaign Number: 14V153000 (Steering) however, the VIN was not included.

Mar 29, 2023

The power steering failed, it is available for inspection. My safety and the safety of my two very young children were put at risk. Suddenly as I crossed the rail road tracks and attempted to turn right onto another street, the power steering went out of my vehicle. I narrowly avoided a collision with another vehicle stopped at the stop sign on the street I signaled to turn down. It hasn't been inspected by anyone yet. The power steering light came on right as it failed and I had no assisted power steering, manual only.

Mar 01, 2023

+ 176 more complaints for this component

ELECTRICAL SYSTEM

54 complaints

MY HHR IS HAVING REPEATED ISSUES WITH THE SENSORS. I HAVE ALREADY PAID TO HAVE SENSORS REPLACED AND I WILL NO LONGER DO SO. THE HHR IS ONE OF THE MOST COSTLY VEHICLES I'VE OWNED.

Jul 31, 2015

ABOUT A YEAR AND A HALF AGO MY RIGHT TAIL LIGHT WENT OUT, REPLACED THE BULB. ABOUT 9 MONTHS AFTER THAT IT WENT OUT AGAIN, REPLACED IT. ABOUT 3 MONTHS AFTER THAT IT WENT OUT AGAIN, REPLACED IT AGAIN. ABOUT A FEW MONTHS LATER IT WENT OUT AGAIN, REPLACED IT AGAIN. 3 WEEKS LATER IT WENT OUT AGAIN, REPLACED IT. ONE WEEK LATER IT WENT OUT AGAIN.... I HAVE NOT REPLACED IT YET BECAUSE THE LAST TIME MY HUSBAND SAID THAT THE LIGHT HOLDER IS MELTING. EACH TIME WE REPLACED THE BULB WE BOUGHT THE RECOMMENDED BULB. *TR

Mar 19, 2015

I AM GETTING THE RUNAROUND FROM RYDELL CHEVROLET IN NORTHRIDGE, CA WITH REGARD TO THIS RECALL. CALLED SHORTLY AFTER RECEIVING FIRST RECALL NOTICE TO ORDER PARTS, TOLD NO PARTS AVAILABLE YET. WENT IN FOR SERVICE IN AUGUST, ORDERED THE PARTS FOR THE RECALL. CALLED IN SEPTEMBER BECAUSE I HADN'T HEARD ANYTHING OVER 3 WEEKS AND WAS TOLD I DIDN'T NEED TO ORDER PARTS, THEY HAD THEM AND NO PROBLEM, COME IN AND GET REPAIRED. I COULDN'T COME UNTIL THIS MONTH, I CALLED FOR AN APPOINTMENT TO REPLACE THE RECALL PARTS, APPOINTMENT TOMORROW MORNING. RECEIVED A CALL TODAY, NO PARTS AVAILABLE FOR THE RECALL REPAIR WILL HAVE TO ORDER THEM. REALLY??? I HAVE 2 PIECES OF MAIL I RECEIVED FRIDAY, 11/21/14 THAT SAY "YOUR IGNITION SWITCH RECALL PARTS ARE NOW AVAILABLE" WITH THE INFO FOR RYDELL NORTHRIDGE, CA INVITING ME TO MAKE AN APPOINTMENT NOW! THIS IS RIDICULOUS!. GM MAY WANT TO FIX THESE PROBLEMS BUT THE DEALERSHIPS SURE DO NOT. *TR

Nov 24, 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 05, 2014

ON SUNDAY, MARCH 31ST, 2013, MY VEHICLE WAS LOCKED IN THE RUNNING POSITION AND IT WAS IMPOSSIBLE TO GET MY KEY OUT OF THE IGNITION. THE VEHICLE CONTINUED TO RUN UNTIL I WAS ABLE TO CONTACT A LOCAL CAR EXPERT WHO WAS ABLE TO PULL THE FUEL PUMP FUSE TO GET THE ENGINE TO STOP RUNNING. THE NEXT DAY, THIS SAME PERSON TOOK THE VEHICLE IN TO HIS SHOP AND REPLACED THE "IGNITION LOCK CYLINDER" PER A "SILENT" GM RECALL. SOON AFTER THIS INCIDENT, I BEGAN HEARING ABOUT A GM RECALL ON THE "IGNITION SWITCH". I WAS THEN SENT A LETTER FROM GM TO THAT EFFECT. THE LETTER ALSO STATED THAT I COULD BE REIMBURSED FOR WORK DONE IF I HAD REPAIRS MADE ON MY OWN. WHEN I APPLIED FOR A REFUND FOR THE LABOR COST THAT I INCURRED, I WAS NOTIFIED BY THE TEAM CHEVY OF VALPARAISO, IN DEALERSHIP AND TOLD THAT I WOULD NOT BE COMPENSATED FOR BY EXPENSES BECAUSE THE CURRENT RECALL WAS FOR THE "IGNITION SWITCH" AND NOT THE "LOCK CYLINDER". I TRIED TO EXPLAIN THAT THE OTHER PART WAS ALSO A PART OF A PREVIOUS RECALL; HOWEVER, THE REP REFUSED TO ACKNOWLEDGE THE ISSUE WITH THE "LOCK CYLINDER". AFTER DOING SOME ONLINE RESEARCH, I HAVE FOUND THAT MANY PEOPLE HAVE ALSO EXPERIENCED THIS SAME "LOCKING IN THE RUN POSITION ISSUE". FOR THIS REASON, AND THE FACT THAT GM IS ONCE AGAIN SLOW TO ACKNOWLEDGE A DANGEROUS DEFECT IN A VEHICLE WITH A HISTORY OF DANGEROUS DEFECTS, I AM WRITING TO FILE AN OFFICIAL COMPLAINT. AT THIS POINT, I DO NOT FEEL SAFE IN MY VEHICLE. I CURRENTLY HAVE TWO RECALLS OUT ON MY CAR AND HAVE ALREADY REPLACED BY POWER STEERING ASSIST MOTOR AFTER IT FAILED ON A BUSY HIGHWAY IN THE MIDDLE OF A LEFT HAND TURN. THERE ARE A SERIES OF MAJOR FLAWS WITH THIS VEHICLE AND GM NEEDS TO TAKE RESPONSIBILITY FOR THE SAFETY OF ITS CUSTOMERS AND MAKE THIS RIGHT. I WOULD ALSO HOPE THAT THE NHTSA CAN INFLUENCE GM TO EXPAND THEIR RECALL TO COVER ALL IGNITION RELATED PROBLEMS. *TR

Aug 01, 2014

+ 49 more complaints for this component

FUEL/PROPULSION SYSTEM

42 complaints

Car is leaking gas on left rear side. Corrosion and rust due to fuel line.

Nov 30, 2024

Gas lines rusted out after purchase.

Jul 27, 2024

Gas line rusted and leaking. Gas everywhere, strong odor, highly flammable. Under inspection at the Chevy dealer in Highland Twp. No warning lights were on.

Dec 27, 2023

While operating vehicles , the smell of fresh gasoline was coming into cabin. Made left hand turn to pull over and check gas cap, as I turned the rear of my car spun around like I was on ice. Almost hit pedestrians, my rear tires soaked with gasoline…scary. Gas pouring out from real lines next to Muffler.

Aug 17, 2023

Fuel leak coming from rear wheel area on drivers side of the vehicle

Aug 17, 2023

+ 37 more complaints for this component

STRUCTURE

31 complaints

BACK PASSENGER SIDE DOOR WILL NOT LATCH CLOSED. STAYS UNLATCHED WHILE STATIONARY OR IN MOTION. WHILE NOT LATCHING IT DOES NOT SEAL AGAINST RAIN OR FUMES. DOOR CAN OPEN WHILE IN MOTION OR WHILE STATIONARY THUS ALLOWING PASSENGERS OR CONTENTS TO FALL OUT OF CAR.

Oct 06, 2020

THE DOOR HANDLE IS MADE OF PLASTIC AND IT FAILS. THE PLASTIC CRACKS AND YOU CAN'T OPEN THE DOOR FROM THE INSIDE. MINE BROKE. WHAT IF SOMEONE GOT CAUGHT IN A FLASH FLOOD AND YOU LOSE POWER TO YOU WINDOW. YOU DIE. I THINK THIS IS A SAFETY ISSUE AND GM ADDRESS THE SAME PROBLEM WITH THE SSR. THEY REPLACE THE SSR HANDLES WITH METAL. THERE ARE 40,000 MEMBERS ON THE HHR FORUM AND A LOT MORE CARS ON ROAD. PLEASE ADDRESS THIS ISSUE. IT'S SCARY THAT ONE PULL ON YOU DOOR HANDLE AND YOU CAN'T GET OUT UNLESS YOU OPEN THE WINDOW OR CRAWL OUT THE OTHER SIDE.

Apr 13, 2019

PASSENGER INSIDE DOOR HANDLE IS MADE OF PLASTIC AND CRACKED. ONLY WAY TO GET OUT OF THE CAR IS TO OPEN WINDOW AND USE OUTSIDE DOOR HANDLE. IF THE WINDOW FAILS YOU NEED TO EXIT THE DRIVER SIDE. THE VEHICLE WAS PARKED.

Apr 06, 2019

IN THE LAST 6 MONTHS I HAVE HAD BOTH FRONT DOOR HANDLES ONE ON THE DRIVERS SIDE AND ONE ON THE PASSENGER SIDE BREAK OFF. IT LOOKS BASED ON MY RESEARCH THIS IS A PROBLEM IN ALL HHR VEHICLES. THIS IS NOT SAVE NOT HAVING HANDLES ON THE INSIDE OF THE DOOR. I LIVE IN MICHIGAN AND WITH WINTER APPROACHING I NEED TO HAVE HANDLES ON THE INSIDE

Sep 07, 2017

THE PASSENGER AND DRIVER'S SIDE REAR DOORS DO NOT OPEN OR CLOSE

Feb 10, 2017

+ 26 more complaints for this component

AIR BAGS

21 complaints

THE AIR BAG SENSOR LIGHT COMES ON RANDOMLY . THIS HAS BEEN HAPPENING FOR ALMOST A YEAR NOW. I SAW TODAY ON THE NEWS THAT GM HAS RECALLED MANY VEHICLES FOR AIR BAG PROBLEMS HOWEVER, AFTER USING THIS SITE MY VEHICLE IS NOT SHOWING RECALLED. ANY SUGGESTIONS?

Nov 24, 2020

TOTALED MY 2010 HHR IN 2014 AND NO AIRBAGS DEPLOYED.

Nov 16, 2018

Crash: 1

KNOW PROBLEM ON CONNECTORS TO AIR BAGS GIVES 2 CODES B0019-0D AND B0010-04 STATES THAT THIS KNOW PROBLEM CAN STOP DEPLOYMENT OF AIR BAGS. UPON LOOKING PROBLEM UP THIS IS VERY COMMON ON THIS CAR AND THE MANUFACTURER KNOWS OF IT. THIS IS SAFETY AND SHOULD BE FIXED BY THEM BEFORE SOMEONE GETS HURT.

Aug 19, 2018

MY AIRBAG LIGHT CAME ON CAUSING THE AIRBAG NOT ABLE TO OPERATE. BECAUSE MY VEHICLE WAS NOT PART OF THE RECALL IT DID HAVE ISSUES WITH THE WIRING STATING IT WAS CORRODED. IT COST A LOT OF MONEY TO HAVE THESE DEFECTS CORRECTED AND WAS TOLD NO SUCH RECALLS EXIST ON THE AIRBAG.

May 28, 2018

TAKATA RECALL 4/11/2018 PURCHASED CAR. DEALER DID A SAFTEY INSPECTION ON THIS USED HHR .IN MY DRIVE HOME ON EXPRESSWAY AIR BAG LITE CAME ON @ 59 MILES DRIVEN AFTER THE PURCHASE. I CHECKED AND NOW SEE THERE ARE TONS OF ISSUED COMPLAINTS ON THE LT HHR MODEL. PLEASE RESPOND

Apr 15, 2018

+ 16 more complaints for this component

STEERING,ELECTRICAL SYSTEM

15 complaints

Power steering goes out while driving

Jul 02, 2023

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 15 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 14V153000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Aug 28, 2015

THIS A RECALLED 2010 CHEVROLET HHR. WE HAD THE IGNITION SWITCH RECALLED, POWER STEERING SYSTEM RECALLED, AND RIGHT AFTER THE IGNITION SWITCH WAS INSTALLED, THE KEYS STOP WORKING AND WE HAD TO GET TOWED. NOW, THE AIRBAG LIGHT CAME ON. AND WHEN WE WENT TO RE-START THE CAR, NOTHING. THE POWER WENT TOTALLY OUT, AND THE KEY IS STILL STUCK IN THE IGNITION SWITCH. ABOUT A FEW WEEKS AGO, WE GOT ANOTHER RECALL NOTICE FROM GM THAT THE TRANSMISSION SHIFTER MAY NOT PROPERLY TRANSMIT AN ELECTRICAL SIGNAL PROPERLY THAT WILL CAUSE THE KEY TO STAY IN A LOCK POSITION. WE ARE NOW STRANDED. AND WE HAVE TO ONCE AGAIN GET THE CAR TOWED TO THE DEALER AND PAY FOR A RENTAL. AND THERE ARE STILL SO MANY RECALLED CARS AT THE DEALER THAT THEY ARE SO BEHIND. ALL OF THIS IS GOING ON WHILE GM IS SHOWING OFF THEIR NEW CARS AT THE DETROIT AUTO SHOW. CARS THAT WILL PROBABLY SOON BE ON ANOTHER RECALL LIST. ENOUGH IS ENOUGH!! ALL CHEVY HHR OWNERS WHO HAVE HAD MORE THE ONE RECALL ON IT, SHOULD BE ALLOWED TO TURN THE CAR IN WITHOUT PENALTY OR CHARGE. ALL CAR NOTES SHOULD BE CANCELLED!-THANK YOU. AND "BE BLESSED"-[XXX] IN C/O [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 13, 2015

DAVID STANELY CHEVROLET OKLAHOMA CITY WAS NOTIFIED IN MAY THAT WE NEED TO TAKE CARE OF THE RECALL NOTICES ON THE POWER STEERING AND IGNITION. THEY SAID IT WOULD TAKE 6-8 WEEKS TO GET THE PARTS. AS OF THE 4TH OF AUGUST THEY HAVE MADE NO ATTEMPT TO FIX THESE RECALLS AND WE ARE NOW BEING TOLD WE HAVE AN APPOINTMENT TO HAVE IT INSPECTED FOR PARTS ON SEP 18TH. IS THIS HOW GM IS HANDLING ALL THESE RECALLS? *TR

Aug 08, 2014

TL * THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A TRUCK. THE CONTACT SUSTAINED MINOR INJURIES TO THE LEGS, NECK, AND BACK. ONE OF THE PASSENGERS SUSTAINED INJURIES TO THE LOWER BACK AND HANDS. THE OTHER PASSENGER SUSTAINED INJURIES TO THE LOWER BACK AND THIGHS. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. AFTER THE CRASH, THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V153000 (STEERING) AND 14E021000 (ELECTRICAL SYSTEM: IGNITION SWITCH); HOWEVER, THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Aug 06, 2014

Crash: 1

Injuries: 3

+ 10 more complaints for this component

ELECTRONIC STABILITY CONTROL (ESC)

11 complaints

WHILE DRIVING 25 MILES AN HOUR ON DRY FLAT PAVEMENT MY ESC ACTIVE LIGHT CAME ON. I HAD A VERY HARD TIME STEERING AND THE BRAKES WERE APPLYING THEMSELVES. I WAS DIFFICULT TO CONTROL. I WAS IN RUSH HOUR TRAFFIC IN THE MIDDLE LANE WITH NO WHERE TO PULL OVER. I AM LUCKY I DID NOT HIT ANYONE. AFTER 5 MINUTES OR SO IT WENT OFF.

Nov 21, 2017

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 20 MPH, THE ESC WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN MAKING A SHARP TURN OR WHEN TRAVELING ABOVE 20 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE INDEPENDENT MECHANIC WAS UNABLE TO REPAIR THE VEHICLE DUE TO NOT HAVING THE EQUIPMENT TO PROPERLY REPAIR THE VEHICLE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 206,000.

Aug 21, 2017

AFTER POWER STEERING MOTOR WAS REPLACED WHEN REACHING SPEEDS OF 20MI PER HOUR WHOLE FRONT END SHAKES FEELS LIKE WHEELS LOCKING UP CAR WAS MOVING

Jul 25, 2016

THE ELECTRONIC POWER STEERING MOTOR ASSIST SYSTEM IS NOT WORKING. I START THE CAR AND WITHIN 2 MINUTES THE CAR IS SAYING THAT THE EPS IS NOT FUNCTIONING AND STEERING THE CAR BECOMES EXTREMELY DIFFICULT. ALL THE TIME. VERY UNSAFE AT ANY SPEED ESPECIALLY TURNING. I WOULD LIKE MY CAR TO BE INCLUDED IN THE NATIONAL RECALL.

Feb 29, 2016

ESC ACTIVATION LIGHT COMES ON, CAR VIBRATES BADLY AND HARD TO STEER. HAPPENS MAINLY ON DRY ROADS, AT TIMES GOING AROUND A BEND IN THE ROAD. IT IS SPERATIC, BUT LAST WEEK HAPPENED ALMOST EVERYDAY. ITS BEEN AT THE DEALER 6 TIMES TO TRY TO FIX, BUT TO NO AVAIL.

Nov 15, 2015

+ 6 more complaints for this component

POWER TRAIN

11 complaints

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE NOISE THAT WAS HEARD WAS A CV DRIVESHAFT LOCATED ON THE FRONT PASSENGER SIDE. THE MANUFACTURER OF THE PART WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

Feb 01, 2016

WIFE AND CHILDREN IN CAR ON HIGHWAY. SLOWED DOWN CAR IN TRAFFIC. ALL OF SUDDEN NO ACCELERATION AS ALL FORWARD GEARS PROVIDED NO POWER. CAR WOULD GO ONLY IN REVERSE. CAR WAS ON, JUST NO FORWARD POWER. ONSTAR FOUND NO TROUBLE CODES, MECHANIC SCANNER FOUND NO DIAGNOSTIC TROUBLE CODES. FAMILY HAD TO BE RESCUED BY STATE HIGHWAY PATROL AS CARE WAS BROKE DOWN IN MIDDLE LANE OF HIGHWAY WITH SEMI TRUCKS GOING 65MPH ON BOTH SIDES.SUSPECTED CATASTROPHIC TRANSMISSION FAILURE. *TR

Apr 28, 2015

TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE TRANSMISSION WOULD MAKE AN ABNORMAL NOISE WHEN SHIFTING INTO GEAR. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

Feb 10, 2015

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DECELERATED WITHOUT WARNING AND STALLED. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE CONTACT'S VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,999.

Oct 01, 2014

Crash: 1

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY FAILED TO ACCELERATE AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION FLUID WAS LEAKING DUE TO A FRACTURED TRANSMISSION COOLANT HOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,774.

May 16, 2014

+ 6 more complaints for this component

UNKNOWN OR OTHER

10 complaints

Rear door locking system failure. Door opened suddenly and without warning while driving endangering occupants. The door locking mechanism will not allow the door to remain secure and closed when shut. Online search revealed many similar incidents occurring for other drivers.

Dec 31, 2023

aBOUT 3 WEEEKS ago I went to exit my 2010 Chevrolet HHR ls and the drivers door handle broke off in my hand. This caused me to climb over to the passenger side to exit. After wards I realized that I could use the power windows to roll the window down to open door from outside. If in the case of a crash the power windows would not work thus trapping me and all of my occupants in the vehicle. I checked on the hhr owners web site and many owners complain it is a constant problem . Some carry extra in vehicle to combat the problem.

May 02, 2022

THE PLASTIC, INTERIOR DOOR HANDLES ARE PRONE TO BREAKING. I REPLACED FRONT, DRIVER'S-SIDE INTERIOR DOOR HANDLE APPROXIMATELY 2 YEARS AGO. THE FRONT, PASSENGER-SIDE DOOR HANDLE IS NOW BROKEN. THIS IS MORE THAN AN INCONVENIENCE; IT IS A SAFETY ISSUE. TO EXIT THE VEHICLE, IT IS NECESSARY TO EITHER ROLL DOWN WINDOW AND OPEN DOOR BY PULLING EXTERIOR DOOR HANDLE, OR ANOTHER OCCUPANT OF THE VEHICLE MUST EXIT THE VEHICLE TO OPEN THE DOOR FROM OUTSIDE. IN THE EVENT OF AN EMERGENCY, THIS COULD RESULT IN FURTHER INJURY OR DEATH TO OCCUPANT(S) BEING UNABLE TO QUICKLY EXIT THE VEHICLE. I DON'T KNOW HOW MANY TIMES THIS HAS BEEN REPORTED TO THE NHTSA, BUT THERE ARE MANY SUCH CASES THAT CAN BE FOUND BY SEARCHING THE INTERNET. IN FACT, IT IS SUCH A COMMON OCCURANCE THAT DORMAN MANUFACTURING SELLS A REPLACEMENT DOOR HANDLE REPAIR KIT FOR THE CHEVROLET HHR BECAUSE THE ORIGINAL INTERIOR DOOR HANDLE IS RIVETED TO THE INTERIOR DOOR PANEL, AND CHEVROLET/GM WOULD OTHERWISE REQUIRE ENTIRE INTERIOR DOOR PANEL TO BE REPLACED AT A COST OF APPROXIMATELY $400, EXCLUDING LABOR. I PAID APPROXIMATELY $45 (SHIPPING INCLUDED) THROUGH AMAZON FOR DORMAN'S KIT. MY VEHICLE WAS STATIONARY WHEN INTERIOR DOOR HANDLES BROKE. NORMALLY ONE WOULD NOT OPEN DOORS WHILE VEHICLE IS IN MOTION.

Nov 14, 2016

DOOR HANDLES BREAK EASILY AND HAVE BEEN REPLACED ONCE EACH AND DRIVERS HAS BEEN REPLACED TWICE. ALSO OPENING REAR DOORS FROM OUTSIDE OF THE CAR, THE PASSENGER REAR DOOR DOES NOT LOCK ANY LONGER AND YOU CAN NOT GET OUT THE DOOR WITHOUT FIGHTING WITH THE LOCK ON REAR PASSENGER SIDE. THE REAR DRIVERS SIDE YOU HAVE TO JERK THE DOOR FORWARD AND SOMETIMES IT WILL OPEN FROM THE OUTSIDE. YOU CANNOT OPEN IT FROM INSIDE.

Mar 25, 2016

KEY FOB IS INOPERABLE EXCEPT FOR THE LOCATE CAR OPTION. UNABLE TO LOCK/UNLOCK DOORS OR ARM SECURITY SYSTEM. GOT A NEW BATTERY AND THOUGHT THAT MIGHT FIX IT, BUT IT'S STILL INOPERABLE. THIS CAR IS BARELY 6 YEARS OLD AND IT SHOULD NOT BE HAVING ALL OF THESE PROBLEMS. THIS CAR THAT WAS RATED WITH ONE OF THE HIGHEST SAFETY RATINGS FOR IT'S TYPE AND THAT IS WHY I PURCHASED IT. NOW I CANNOT EVEN ARM THE ANTI-THEFT DEVICE TO SAFEGUARD MY CAR AND ANYTHING IN IT. WINDOWS DON'T ROLL DOWN, DOOR HANDLES BREAK OFF, THE ELECTRICAL SYSTEM IS NOT REPORTING THE CORRECT INFORMATION, THE STEERING IS LOCKING UP AND THE PREVIOUSLY RECALLED IGNITION SWITCH IS NOT PERFORMING CORRECTLY.

Feb 15, 2016

+ 5 more complaints for this component

ELECTRICAL SYSTEM,AIR BAGS

8 complaints

SERVICE AIR BAGS COMES ON SOMETIMES SAYING I NEED TO GET IT SERVICED ONLY COMES ON WHEN CAR HAS JUST BEEN STARTED . SOMETIMES GOS OUT SOMETIMES DON'T THEN SENDS SERVICE CODE ON MAIN DISPLAY. ALSO RADIO SHORTS OUT CAUSE DRIVER TO BE DISTRACTED TRYING TO FIGURE OUT WHAT HAPPEN CHANGING FROM CD TO FM TO AUXILIARY ON ITS OWN.

May 29, 2019

SERVICE AIR BAG LIGHT ON, ALSO PASSENGER AIR BAG AND SEAT BELT ALARMS INTERMITTENTLY, RADIO DISPLAY SCREEN INTERMITTENTLY BLANK AND SCRAMBLED, BUT AUDIO WORKS MOST OCCURRENCES STATIONARY AND WHILE DRIVING ON STREETS OR HIGHWAYS. APPT. W/DEALER FOR AIRBAG SERVICE TOMORROW

Aug 22, 2016

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING DISPLAYED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

May 25, 2016

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Jul 22, 2015

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Dec 29, 2014

+ 3 more complaints for this component

LATCHES/LOCKS/LINKAGES

6 complaints

TL* THE CONTACT'S SON OWNS A 2010 CHEVROLET HHR. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT DRIVER'S DOOR LATCH INADVERTENTLY DETACHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAMEY AUTOMOTIVE, INC. AT (276) 964-2511 (2750 CLINCH ST, RICHLANDS, VA 24641), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. WHEN THE CONTACT ATTEMPTED TO EXIT THE VEHICLE FROM THE FRONT PASSENGER SIDE, THE DOOR HANDLE INADVERTENTLY DETACHED AS WELL AS THE REAR PASSENGER SIDE DOOR HANDLE. THE SAME DEALER WAS CONTACTED AGAIN, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

Nov 27, 2017

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WOULD NOT LOCK. THE DEALER DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER DOOR WOULD NOT LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Apr 04, 2017

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER SIDE INTERIOR DOOR LATCH FAILED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

Sep 23, 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE INTERIOR DOOR HANDLES FRACTURED. THE CONTACT MENTIONED THAT THE DOORS COULD ONLY BE OPENED BY USING THE EXTERIOR HANDLES. THE DEALER STATED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

Aug 28, 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR FRONT DRIVER SIDE DOOR HANDLE BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND REPLACED THE DOOR HANDLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

Aug 15, 2014

+ 1 more complaint for this component

STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

6 complaints

THIS IS ON OF REPEATED INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. A CHIME SOUNDS, A MESSAGE APPEARS ON THE DISPLAY, THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. ON THIS OCCASION, THE RIGHT FRONT HUB WAS REPLACED. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ESCALATED TO A RECALL. *JS

Apr 14, 2014

FOR THE SECOND TIME IN A WEEK, THE VEHICLE IS BEING SERVICED BECAUSE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATED SEVERAL TIMES SINCE THE LAST SERVICE WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. ON THIS OCCASION, THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ELEVATED TO A RECALL. *JS

Apr 14, 2014

PLEASE INCLUDE REPAIRING THIS ISSUE IN THE RECALL OF 2010 HHR VEHICLES. THIS IS THE MOST RECENT OF MULTIPLE INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. AS A CHIME SOUNDS, AND A MESSAGE IS FLASHED ON THE DISPLAY, THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. ON THIS OCCASION, THE SERVICER FOUND THE FEMALE CONNECTORS TO THE ABS SPEED SENSOR WERE NOT MAKING PROPER CONTACT. HE CRIMPED THE NEW ONES TIGHTLY WHEN INSTALLING THE REPLACEMENT ENDS. THE SERVICE ADVISOR ADMITTED THAT MY CAR IS NOT THE ONLY ONE WITH THIS ISSUE, HE HAD SEEN THIS PROBLEM REPEATEDLY. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. *JS

Apr 14, 2014

SINCE PURCHASING THIS VEHICLE AS A RENTAL RETURN, THERE HAVE BEEN REPEATED INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ELEVATED TO A RECALL. *TR

Apr 01, 2014

ON TWO OCCASIONS WITHIN THE 3YR/36,000MILE WARRANTY, THE ESC AND ANTILOCK TEMPORARILY WENT OUT WITH DASHBOARD NOTIFICATION. NO ESC PROBLEMS SINCE, SO IT WAS NOT TAKEN TO DEALERSHIP. IN THE MEANTIME, WE HAVE A POWER STEERING PROBLEM THAT ONLY OCCURRED ONCE DURING THE WARRANTY PERIOD AT 35,000 MILES. NOW, AT 40,000, THE PROBLEM HAS WORSENED SO THE POWER STEERING FAILS EVERY TRIP. THE CAR STEERS HARD WHEN THIS OCCURS, OBVIOUSLY. RESTARTING THE CAR RESOLVES THE PROBLEM FOR A FEW MINUTES. *TR

Feb 08, 2014

+ 1 more complaint for this component

SERVICE BRAKES

5 complaints

I WAS APPROACHING A RED LIGHT ON ALDI DR. AND ROUTE 48.WHEN I APPLIED MY BRAKES THE PEDAL WENT TO THE FLOOR RESULTING IN RUNNING THRU THE LIGHT STOPPING IN THE MIDDLE OF INTERSECTION OF ROUTE 48 AFTER USING EMERGENCY BRAKE TO GET STOPPED.IT WAS A MIRACLE THAT I DIDNT CAUSE AN ACCIDENT.I DO HAVE A PA. CERTIFIED INSPECTION MECHANICS LICENSE.I GOT OUT OF CAR AND SEEN BRAKE FLUID RUNNING OUT OF RIGHT FRONT WHEEL WITH 4 WAYS ON I BACKED CAR OFF OF ROUTE 48 INTO HOME DEPOT PARKING LOT AND CHECKED OUT WHAT THE PROBLEM WAS.I SEEN THE CALIBER BRAKE HOSE HANGING DOWN TOWARDS THE GROUND WITH FLUID RUNNING OUT.I CALLED FOR A TOW TRUCK TO TAKE ME HOME.WHEN GETTING AUTO HOME I JACKED RIGHT FRONT OF CAR UP AND PLACED JACK STAND UNDER CAR.THEN REMOVED R-FRONT WHEEL AND SEEN THE THAT THE METAL CLAMP HOLDING THE BRAKE HOSE TO THE CAR RUSTED AWAY ,IT WAS PAPER THIN RESULTING IN THE HOSE BLOWING OFF.WITH ABS AND A SINGLE MASTER CYLINDER IT WAS A COMPLETE BRAKE FAILURE! I CONTACTED GENERAL MOTORS AND THE WERE SORRY ABOUT WHAT HAPPENED .I HAVE CHANGED BOTH FRONT BRAKE HOSES.THE BOTH HOSES WHERE UNDER $40.00 DOLLARS.THIS IS THE WORST BRAKE FAILURE THAT I HAVE SEEN IN MY LIFETIME! I AM IN MY 60S.I FILL THAT THE PUBLIC NEEDS TO NO ABOUT THIS BEFORE SOMEONE GETS KILLED OR HURT VERY BAD .I WAS GOING ABOUT 5 MILES AN HOUR WHEN THIS HAPPENED AND COULDNT STOP CAR.THE CHEVY COBALT AND HHR ARE ON THE SAME CHASSIS.I HAVE KEPT THE FAULTY BRAKE HOSE IF NEEDED IN THE FUTURE.I HOPE THAT THE PEOPLE THAT OWN THESE VEHICLES CAN BE NOTIFIED SOMEHOW. IT WILL BE NEARLY IMPOSSIBLE FOR THE MAJORITY OF PEOPLE TO STOP THESE VEHICLES WITHOUT BEING INVOLVED IN AN ACCIDENT . THANK YOU (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Nov 23, 2018

ON NOVEMBER 29TH, 2017 I WAS DRIVING SOUTH ON THE HIGHWAY AND I WAS ABOUT 200 FEET BACK WHEN I NOTICED THAT THE BREAKS WENT DOWN TO THE FLOOR BOARD AND I FREAKED OUT AND DIDNT KNOW WHAT TO DO. THERE WAS KNOW LIGHT THAT CAME ON FOR BREAK OR ABS LIGHT. I HIT A CAR IN FRONT AT THE STOP LIGHT AHEAD AND RAN INTO TO HER MY CAR IS TOTALED. I HAD A TOW TRUCK COME AND GET THE CAR AND HE SAID AS WELL THERE WERE NO BREAKS WHAT SO EVER. ABOUT TWO WEEKS AGO I WAS NOTICING MY CAR WAS ACTING UP WITH THE ELECTRICIAL SYSTEM I HAD A OFFICER AT THE HOSPITAL COME OUT AND HELP ME AND HE SAID THATS WHAT IT LOOKS LIKE AND HE HAS NEVER SEEN THAT BEFORE.

Dec 06, 2017

Crash: 1

Injuries: 1

I HAVE TO REPLACE THE BRAKE PADS EVERY 6MONTHS AND THE TIRES WEAR UNEVEN. THE FRONT RIGHT AXLE IS LOOSE, AFTER THEY DID THE RECALL AND FIXED THE STEERING COLUMN THE VEHICLE STARED MESSING UP FROM LOUD NOISE TO VIBRATION IN THE PEDALS AND STEERING WHEEL. IF I WANT IT FIXED I HAVE TO PAY FOR IT. ONLY HAD VEHICLE NOT EVEN 2 YEARS FROM DEALERSHIP AND IT HAS NUMEROUS ISSUES. I WISH I NEVER GOT THIS VEHICLE AND DON'T RECOMMEND IT TO ANYONE. THIS VEHICLE IS NOT SAFE TO DRIVE WHEN IT RAINS BECAUSE IT LOOSES TRACTION AND SLIDES CONSTANTLY. *TR

Apr 11, 2015

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE ANTI-SKID TRACTION CONTROL SYSTEM ENGAGED WITHOUT WARNING. THE CONTACT WAS BARELY ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000. *TR

May 14, 2013

AFTER BACKING OUT OF A PARKING SPACE, STOPPING, AND PROCEEDING FORWARD I ATTEMPTED TO AGAIN APPLY THE BRAKE AFTER ABOUT 150 FEET OF MOVING FORWARD. THE BRAKE PEDAL WAS HARD BUT THE BRAKES WERE NOT BEING APPLIED AT ALL. IT MADE NO DIFFERENCE EVEN WHEN APPLYING MUCH ADDITIONAL PRESSURE TO THE PEDAL. IT FELT LIKE THE ABS WAS PREVENTING THE BRAKES FROM WORKING AS I COASTED TO A STOP. AFTER A BRIEF AMOUNT OF TIME THE BRAKES SEEMED TO WORK NORMALLY. IT HAS NOW HAPPENED TWO ADDITIONAL TIMES AFTER THE CAR HAS BEEN SITTING FOR A NUMBER OF HOURS. *TR

Jan 31, 2013

FUEL SYSTEM, GASOLINE

4 complaints

The contact owns a 2010 Chevrolet HHR. The contact stated that while the vehicle was parked in the driveway, the vehicle released gasoline fumes inside and around the vehicle. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and stated that the VIN was not under recall for the failure. The failure mileage was unknown.

Oct 24, 2023

The contact owns a 2010 Chevrolet HHR. The contact stated that while the vehicle was parked outside, the odor of fuel was present inside the home. Upon inspection, it was discovered that fuel had leaked from the rear passenger’s side of the vehicle onto the ground. The vehicle was taken to the local mechanic who diagnosed that the fuel line had failed to cause fuel leakage. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 112,000.

Nov 08, 2021

The contact owns a 2010 Chevrolet HHR. The contact stated after parking the vehicle, he noticed a fuel leak on the rear driver’s side. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 49,850.

Oct 15, 2021

The contact owns a 2010 Chevrolet HHR. The contact stated that the odor of fuel was present outside of the vehicle. Upon inspection, fuel was discovered leaking from the corroded and rusted fuel lines located near the rear driver’s side of the vehicle. The vehicle was examined by an independent mechanic who diagnosed that the fuel lines needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 133,000.

Jul 14, 2021

STEERING,AIR BAGS

4 complaints

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 10-25 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING REQUIRED EXCESSIVE FORCE TO OPERATE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING TORQUE SENSOR ASSEMBLY AND EPS MOTOR CONTROLLER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 08/17/16*LJ CONSUMER STATED FOR SOME REASON, THE DESCRIBED FAILURES WERE ANNOUNCED AS RECALLS ON OTHER 2010 CHEVROLET HHR VEHICLES, BUT NOT THIS MAKE/ MODER, ACCORDING TO THE VIN. THE POWER STEERINGG LOCKED UP IN THE MIDDLE OF TRAFFIC AND MADE DRIVING CONDITIONS VERY DANGEROUS. AS WELL AS IF THE AIRBAG HAD OPENED AT ANYTIME, WITHOUT BEING IN AN ACCIDENT. THE ELECTRICAL SYSTEM ALSO MALFUNCTIONS LOCKING/UNLOCKING DOORS AND OPENING/ CLOSING WINDOWS, AND THE VEHICLE SKIPS AT SPEEDS 10-40 MPH. UPDATED 6/11/18*JB

Jun 15, 2016

INTERMITTENT "SERVICE AIR BAGS". SERVICE LIGHT GOES ON AND OFF SOMETIMES IT WILL CHANGE MULTIPLE TIMES IN JUST A 20 MILE COMMUTE. SOMETIMES THE SERVICE LIGHT WILL NOT TURN ON/OFF FOR A MONTH. NO COMMON FACTOR FOUND. MY VIN IS NOT YET COVERED ON THE HHR RECALL LIST. INTERMITTENT "POWER STEERING" LOSS - SERVICE LIGHT TURNS ON AND OFF. IT CAN BE HOT, COLD, DRY, RAINING, DRIVING 30 MILES PER HOUR OR DRIVING 50 MILES PER HOUR. VERY DIFFICULT TO CONTROL VEHICLE. MY VIN IS NOT YET COVERED ON THE HHR RECALL LIST. A COUPLE OF TIMES MY CAR KEY GOT STUCK IN THE IGNITION. ONCE IT TOOK FIVE MINUTES TO TURN THE HHR OFF. THIS IS COVERED ON THE CURRENT HHR RECALL LIST. THERE CURRENTLY IS NO FIX FOR THE PROBLEM. IT COULD BE TWO MONTHS BEFORE IT CAN BE REPAIRED. *TR

May 12, 2014

I OWN A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 75 MPH IN THE FAST LANE ON I-75N. THE POWER STEERING SENSOR LIGHT HAD ILLUMINATED AND THE POWER STEERING SUDDENLY MALFUNCTIONED MAKING THE STEERING WHEEL STIFF AND ALMOST IMPOSSIBLE TO MOVE. I WAS SOMEHOW ABLE TO SAFELY ACROSS 3 LANES TO OFF RAMP, LUCKILY IMMEDIATELY TO THE RIGHT WAS ABLE TO GLIDE INTO A PARKING LOT. PARKED THE VEHICLE AND TURNED IGNITION OFF, CHECKED ALL FLUIDS UNDER HOOD, READ MANUAL AND ADVISED TO TAKE KEYS OUT AND RESTART. SO I RESTARTED THE ENGINE AND THE VEHICLE OPERATED AS NORMAL, THE WARNING SIGNAL WAS GONE AND WHEEL WAS MOVING. I REPORTED THIS TO GM IMMEDIATELY AND HAVE TAKEN VEHICLE TO DEALERSHIP, WHERE THEY DO NOT SEEM TO BE ACTING AS IF THIS IS URGENT. THEY HAVE STALLED 2 DAYS NOW WITHOUT DIAGNOSING, THEY WILL NOT PROVIDE ME WITH A LOANER VEHICLE AND THEREFORE I HAVE NO CHOICE THEN TO CONTINUE TO DRIVE THE VEHICLE, KNOWING THE SEVERE THREAT IT HAS TO MYSELF AND OTHERS ON THE ROAD. THIS CAR IS A DEATH TRAP. I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE. I TAKE IT IN FOR AN ISSUE ATLEAST EVERY OTHER MONTH. ALSO SINCE STEERING ISSUE HAVE HAD THE "AIR BAG SERVICE" LIGHT HAS COME ON SEVERAL TIMES. WILL HAVE DEALERSHIP CHECK THIS MALFUNCTION OUT TOO. I THINK THIS MEANS IF MY STEERING GOES OUT AND I CRASH, THEN I WILL NOT HAVE AN AIRBAG TO SAVE ME.. I CALL THIS CAR "CHRISTINE"!! I AM VERY UPSET THAT GM AND THE DEALERSHIP DO NOT HANDLE THIS MALFUNCTION MORE SERIOUSLY. DEATH TRAP! *TR

Mar 27, 2014

POWER STEERING WENT OUT AT 42,000 PURCHASED VEHICLE AT 38,500 MILES. VEHICLE IS ALL ELECTRIC POWER STEERING. *TR

Nov 13, 2011

ENGINE AND ENGINE COOLING

4 complaints

DRIVING FROM WORK CAR STARTED RUMBLE RING THEN ENGINE LIGHT CAME ON. PANEL SAID REDUCE POWER AND SERVICE TRACTION. COAST THE CAR TO SIDE OF HIGHWAY SAT ABOUT 15 MINS AND RESTARTED CAR. IT STARTED ENGINE LIGHT STILL ON BUT WAS ABLE TO DRIVE FINE HAD ABOUT 40 MILES TO GET HOME AND IT DID IT AGAIN. I REPEATED THE STEPS AGAIN AND DROVE HOME. ON THE NEXT DAT TOOK IT TO THE DEALERSHIP AND HAD IT SERVICED AND THEY SAID THE THROTTLE BODY JUST NEEDED CLEANING. DROVE IT FOR ABOUT 3 WEEKS AND AGAIN IT HAPPEN. NOW ON FEBRUARY 2, 2015 AGAIN IT HAS HAPPENED AND THE CAR WON'T EVEN TURN STAY TO ALLOW ME TO GET IT SERVICED I WILL PROBABLY HAVE TO TOW IT. THE TEMPERATURE HAS BEEN SO COLD SO I HAVE BEEN COMMUTED ON TRAINS AND BUSES TO GET TO WORK FOR ALMOST A MONTH. *TR

Feb 13, 2015

CAR WOULD NOT START FOR DAYS. HAD IT JUMPED SEVERAL TIMES. FINALLY STARTED RUNNING AGAIN, THAN IT APPEARED TO HAVE AN EXHAUST LEAK. NOPE...DIRECT FIT CONVERTER... OVER 600$ PLUS BEING TOWED 2XS. ANOTHER BATTERY, AAA TOWING AND JUMPING, ALREADY HAD ENGINE SWITCH REPLACED, NOW MY KIDS AND I HAVE TO WORRY ABOUT POWER STEERING! THOUGHT I LOVED THIS VECH, BUT ITS COST US AN ARM AND A LEG JUST TO FIX PROBLEMS, NOT TO MENTION IM STILL PAYING FOR IT! CHEVY 2010 HAD 7MILES ON IT WHEN PURCHASED, HAS APPROX 70 NOW, COULD OF HAD MORE, IF NOT FOR FIXING AND BUYING PARTS! NEVER AGAIN. *TR

Jun 26, 2014

I WENT TO A MEETING AND WHEN I PARKED AND TRIED TO TURN THE CAR OFF, IT WOULDN'T LET ME TURN IT OFF. I AM A FEMALE AND DIDN'T KNOW WHAT TO DO , SO I HAD TO CALL MY HUSBAND AND HE CAME AND HAD TO DISCONNECT THE BATTERY SO IT WOULD SHUT OFF. THEN WE HAD TO CALL A WRECKER SERVICE AND HAVE IT TOWED TO A DEALERSHIP TO HAVE IT REPAIRED. *TR

Sep 15, 2012

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO START THE VEHICLE WITH REDUCED POWER. THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH WITH THE REDUCED ENGINE POWER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED OR TAKEN TO THE DEALER FOR REPAIRS. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING 45 MPH AND UP, THERE WAS A VERY HIGH NOISE LEVEL IN THE INTERIOR CABIN. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS DESIGNED TO EXHIBIT THE NOISE. THE CURRENT AND FAILURE MILEAGE WAS 1,300.

Aug 25, 2010

STEERING,ELECTRONIC STABILITY CONTROL (ESC)

4 complaints

WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH,I HAD A WARNING LIGHT AND THE DISPLAY READ SVC ESC. SHORTLY AFTER, THE POWER STEERING DISPLAY CAME ON IN THE VEHICLE. I THEN IMMEDIATELY LOST CONTROL OF VEHICLE. IT TOOK GREAT FORCE TO STEER THE VEHICLE OFF OF THE HIGHWAY TO A SAFE LOCATION. I THEN USED THE ONSTAR SERVICE, THEY RAN A QUICK DIAGNOSTIC - RESULT CAME BACK THAT THEY WERE UNABLE TO CONNECT TO THE POWER STEERING SYSTEM - THE POWER STEERING SYSTEM HAD LOST ELECTRICAL CONNECTION OR HAD FAILED COMPLETELY - THEY WERE UNABLE TO LET ME KNOW WITHOUT HAVING IT DIAGNOSED FURTHER AT A LOCAL CHEVY DEALERSHIP. THE VEHICLE WAS THEN TOWED TO THE LOCAL CHEVY DEALER. THEY RAN A DIAGNOSTIC AND FOUND THAT MY ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THEY ALSO EXPLAINED THAT OTHER MODELS OF THE HHR WERE RECALLED FOR THE SAME ISSUE THAT I EXPERIENCED, HOWEVER MY MODEL WAS CONSIDERED "SAFE". *TR

May 10, 2014

LOST POWER STEERING VERY HARD TO TURN STEERING WHEEL. *TR

Apr 10, 2014

I,WAS DRIVING ON THE FWY!LUCKY ON THE EXIT AT RAMONA BLVD FROM THE 605 FWY MY CAR POWER WHEEL STAR TO TURNING HARD TO TURN RIGHT AND THE LIGHT ON THE PANEL SHOW POWER STEERING AND LUCKY ME! I,MANAGE TO TURNED VERY HARD BUT,I DID TURN THE WHEEL AND PARK MY CAR ON SHOULDER, I,TURN OFF THE CAR AND TURNED ON AGAIN AND THE WHEEL TURN SOFT AGAIN!SO I,CUT DRIVE SAFE TO MY HOME FROM THERE!!BUT I AM AFRAID GOING TO THE FWY AGAIN!!THIS HAPPEN 01_14_2014 PLEASE GIVE TO ME ANY FEEDBACK FROM THIS MATTER!!SCARE DRIVER..( THIS IS THE THIRD TIME HAPPEN) I AM AFRAID TO SOMETHING HAPPENS TO ME!!! *TR

Jan 16, 2014

I WAS DRIVING MY CAR TO THE DOLLAR STORE AND WAS STOPPED AT THE RED "LEFT TURN" ARROW, AND ALL OF A SUDDEN, THE "POWER STEERING" SIGN FLASHED ON MY DASHBOARD AND MY CAR MADE A "DING DING" NOISE. WHEN THE LIGHT TURNED GREEN, I TURNED LEFT AND IT WAS EXTREMELY HARD FOR ME TO TURN THE WHEEL. IT HAS BEEN HAPPENING SINCE. I WILL TURN THE CAR OFF, AND WHEN I TURN THE CAR BACK ON, IT DRIVES FINE FOR THE FIRST FEW MINUTES, AND THEN THE "POWER STEERING" SIGN CAME BACK ON. THE "POWER STEERING" SIGN HAS ALSO APPEARED WHEN I WAS MAKING A RIGHT TURN WHICH CAUSED THE WHEEL TO LOCK UP IN THE MIDDLE OF A TURN. THE CAR JERKED AND I ALMOST CRASHED INTO A BLACK SEDAN. I HAVE A SMALL CHILD WHO SITS IN THE BACK SEAT. I DON'T HAVE MUCH MONEY, SO I CAN NOT AFFORD TO PAY THE DEALERSHIP TO GET THIS ISSUE FIXED. I TOOK IT TO A CHEAP REPAIR SHOP, AND THEY COULD NOT FIND THE ISSUE. I HAVE BEEN LOOKING ONLINE TO FIND WHAT WAYS I CAN FIX THIS WITHOUT IT COSTING ME A LOT OF MONEY. HAVE NOT BEEN ABLE TO FIND A SOLUTION, SO I AM CURRENTLY DRIVING WITH NO "POWER STEERING" WHICH CAN BE VERY DANGEROUS. IN ADDITION TO MY POWER STEERING GOING OUT, A COUPLE MONTHS AGO, I WENT OUT TO MY CAR TO GET IN MY CAR, AND PUT MY KEY IN THE IGNITION AND TURNED THE CAR ON. MADE IT TO THE STORE, AND WHEN I WAS GETTING READY TO GET OUT OF THE CAR, THE KEY WOULD NOT COME OUT OF THE IGNITION. I COULD NOT TURN IT, OR ANYTHING. THE CAR WOULD NOT TURN OFF. I HAD TO HAVE AAA DISCONNECT MY BATTERY SO THAT MY CAR DIDN'T HAVE TO STAY RUNNING UNTIL THE DEALERSHIP OPENED IN THE MORNING. MY KEY HAD TO SIT IN THE IGNITION OVER NIGHT, SOMEONE COULD HAVE STOLEN MY CAR. I TOOK IT TO THE DEALERSHIP THE NEXT MORNING AND THEY HAD TO REPLACE THE WHOLE IGNITION CYLINDER. *TR

Aug 30, 2012

ENGINE

3 complaints

WATER PUMP

Dec 22, 2020

I GOT MY CAR IN 2011 TOOK MY CAR INTO SHOP BECAUSE SMOG IS NOT PASSING NOW I WAS TOLD NEED NEW MOTOR AFTER 5YRS AT 5000.00

Dec 16, 2016

AFTER DRIVING SEVERAL HOURS, CAME TO A ROAD CONSTRUCTION AREA AND STOPPED FOR A COUPLE OF MINUTES AND THE ENGINE BEGAN TO STUMBLE AND EVENTUALLY DIED AFTER A MINUTE OR SO. AFTER SETTING STILL WITH THE ENGINE AND IGNITION OFF, THE CAR STARTED BACK UP AND WENT ON DOWN THE ROAD WITHOUT ANY FURTHER INCIDENT. *TR

Nov 18, 2014

STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

3 complaints

OUR CHEVY HHR 2010 HAS BEEN DYING AND STALLING OUT ON US WHILE WE ARE DRIVING IT, THE ONLY TIME IT HAD POWER GOING TO IT WAS WHEN IT WAS BEING JUMPED. EVEN THEN SOON AS THE CABLES WERE UNHOOKED IT WOULD JERK THEN DIE RIGHT AWAY. IT SEEMED AS IF MOST OF THE LIGHTS INSIDE AND OUTSIDED OF THE TRUCK ONLY WOULD FLASH WHILE JUMPING IT, THEN NOTHING. IT WAS ALSO VERY DIFFICULT TO TURN THE STEERING WHEEL, AND EVERYTHING BASICALLY SEEMS LIKE IT'S MALFUNCTIONING. THIS HAS BEEN ON AND OFF FOR A FEW WEEKS NOW BUT I DON'T KNOW HOW TO FIX IT, NOR CAN I EVEN START IT AT THIS POINT,BUT I DEFINITELY DON'T FEEL SAFE DRIVING IT THE WAY IT IS RIGHT NOW BEING THAT IT POWERS COMPLETELY OFF WHENEVER IT WANTS TO. IT WAS IN MOTION A FEW TIMES ON CITY STREETS, AND IN MOTION TURNING WHEN IT DIED FOR THIS LAST TIME. ITS NOW PARKED ON A STREET UNABLE TO DRIVE IT. *TR

May 26, 2020

WHILE DRIVING MY 2010 CHEVY HHR, I HAD JUST EXITED THE HIGHWAY AND WAS ENTERING THE SPEEDWAY FUEL STATION, MY STEERING JUST SEEMED TO LOCKUP ON ME AND A DASH ALERT FLASHED "SERVICE ESC" THEN I SUDDENLY LOST ALL POWER! IN ORDER TO AVOID ANY MAJOR TRAGEDY LIKE COLLIDING WITH A GAS PUMP OR ANOTHER VEHICLE, I WAS ABLE TO RUN IT INTO THE CURB I FELT LIKE MY ARMS WERE NEARLY RIPPED FROM THE SOCKETS. AFTER HAVING IT TOWED TO MY HOME AND THE FOLLOWING DAY TOWED TO A MECHANIC. DISCOVERED THAT THE EXPERIENCE WAS NOT EXCLUSIVELY MINE, APPARENTLY SOME 444 OTHERS HAD AS WELL. I CHECKED FOR RECALL NOTICES WAS TOLD THAT THE RECALLS WERE CLOSED AND REPAIRS WERE DONE. I WOULD LIKE TO KNOW BY WHOM, WHEN AND WHERE EXACTLY! IT OBVIOUSLY WAS NOT DONE PERMANENTLY NOR SATISFACTORILY AS I'M VERY SORE NOW, BUT COULD HAVE BEEN KILLED!

Aug 01, 2019

I WAS DRIVING THE CAR GOT UP TO 25 MPH AND THE STEERING WENT OUT, THE CAR WAS HARD TO STEER I TURNAROUND FOR HOME. I TURN THE CAR OFF TOOK THE KEY OUT OF THE IGNITION PUT IT BACK IN STARTED THE CAR UP AND IT WORK FOR ONE MINUTE AND WENT OUT AGAIN. *TR

Nov 26, 2013

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

3 complaints

ON APRIL 25,2018, WHILE DRIVING ON THE FREEWAY RT PASSENGER BACK DOOR OPENED, NO INDICATOR LIGHT CAME ON DASH BOARD TO SHOW RT BACK DOOR AJARED... ON APRIL 19,2018 WHILE DRIVING ON CITY STREET RT FRONT PASSENGER DOOR OPENED, NO INDICATOR LIGHT APPEARED ON DASH. BOTH RT FRONT AND BACK PASSENGER DOORS OPENED WITH IN FIVE DAYS APART WHILE DRIVING.I WAS INFORMED BY DEALERSHIP THAT THE VEHICLE WAS OLD. CAUSE: FAULTY LATCH SPRING LOADER A15 BODY & ELECTRICAL, 10470C LOCK, REPLACED RT FRONT PASSENGER DOOR LATCH ASSEMBLY. I PURCHASED IT IN 2011AND THE PRESENT MILEAGE IS 17,000MI. I FEEL IF THE HATCH DOOR OPENS WHILE ON THE FREEWAY AND MY WHEEL CHAIR ROLLS OUT A FATAL ACCIDENT WOULD OCCUR. I FEEL THE MATERIAL USED IN THE LATCH SPRING LOADER AND DOOR LATCH ASSEMBLY IS UNSAFE. PARTS SHOULD BE RECALLED AND REPLACED BY THE MANUFACTURER, AS WELL AS NOTIFYING OWNER.THANK U FOR YOUR HELP.

May 11, 2018

THIS VEHICLES SAFETY CHIMES CAN SHUT OFF CAUSING OWNER TO BE LOCKED OUT OF THE VEHICLE WITH KEYS STILL IN IGNITION. THIS OCCURS WHEN PARKED AND TURNED OFF OR WHEN PARKED AND ENGINE RUNNING. SMALL OCCUPANTS AS INFANTS CHILDREN AND PETS COULD BE TRAPPED IN A FREEZING OR HOT CAR. THIS VEHICLE HAS NO INTERIOR HATCHBACK DOOR OPENER AND CAN ESSENTIALLY PIN OCCUPANTS IN A ACCIDENT INTO THE VEHICLE IF FORWARD DOORS ARE DAMAGED DURING ACCIDENT. THE ONLY ESCAPE COMES FROM REMOVING PLASTIC HOUSING AND USING A SCREWDRIVER TO A HIDDEN LATCH INSIDE THE DOOR HOUSING.

Apr 10, 2016

I WAS AT WALMART MY KEY WOULD NOT TURN AT ALL. I CALLED A CHEVY DEALERSHIP THEY SAID THAT IT WAS A RECALL BUT NOT ON 2010 JUST 2009. I HAD THE IGNITION SWITCH REPLACED AT MY COST. TODAY JANUARY 31 MY KEY WILL NOT COME OUT OF THE IGNITION SWITCH WHICH I'M FOR SURE IS DEFECTIVE PARTS ON GMS ACCOUNT THIS IS A PROBLEM THAT MANY OWNERS OF COMPLAINED ON ALL OVER GOOGLE. *TT

Jan 31, 2012

STRUCTURE,LATCHES/LOCKS/LINKAGES

3 complaints

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER INTERIOR DOOR HANDLES BROKE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE CURRENT MILEAGE WAS 70,000. UPDATED 8/11/14*CN UPDATED 08/22/2014 *JS

May 20, 2014

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE BECAME FRACTURED. THE CONTACT MENTIONED THAT IN ORDER TO OPEN THE DOOR, HE HAD TO OPEN WINDOW AND USE THE EXTERIOR HANDLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 34,000. UPDATED 09/18/13*LJ THE CONSUMER STATED THE DOOR HANDLE BROKE OFF IN HIS HAND. THE DOOR HANDLE WAS REPLACED, BY THE DEALER.

Aug 15, 2013

I DRIVE A 2010 CHEVY HHR. I NOTICED NOT TO LONG AFTER I PURCHASED IT NEW THE DOOR(DRIVERS SIDE PASSENGER) WOULD NOT OPEN FROM OUTSIDE OR EVEN INSIDE WHEN I WOULD CRAWL INSIDE AND TRY TO GET IT OPEN. IT WOULD ONLY DO IT ON OCCASION. NOW IT HAS CEASED TO HAPPEN AT ALL IN THE PAST 6 MONTHS. ON MAY 25TH OF THIS YEAR THE PASSENGER SIDE DID THE SAME THING. MY MOTHER AND I WERE TRAVELING TO MY DAUGHTERS GRADUATION AND IT COMPLETELY LOCKED HER INSIDE. SHE COULD NOT GET THE DOOR OPENED AT ALL EVEN THOUGH I HIT THE UNLOCK BUTTON AND SHE TRIED MANY TIMES TO DO THE SAME THING ON HER SIDE. THE ACTUAL DOOR LOCK WAS IN THE UP POSITION SHOWING THAT THE DOOR APPEARED TO BE IN THE UNLOCK POSITION BUT WHEN SHE WENT FOR THE HANDLE IT WAS STILL LOCKED. THIS HAPPENED SEVERAL TIMES ON THIS DAY. IT EVEN SET MY ALARM SYSTEM ON MY CAR OFF BECAUSE AFTER IT REFUSED TO UNLOCK IT EVENTUALLY DID AND THEN REFUSED TO LOCK BACK. I GO AROUND AFTER GETTING OUT OF THE VEHICLE MAKING SURE ALL MY DOORS WERE SECURED AND IT WAS NOT LOCKED EVEN THOUGH THE LATCH WAS IN THE DOWN POSITION AND APPEARED TO BE SECURED. IS THIS A COMPUTER PROBLEM WITH THESE VEHICLES? I HAVE READ ABOUT PROBLEMS WITH THE OLDER MODEL HHR'S HAVING THIS PROBLEM BUT NOT ON A NEWER ONE OF THE YEAR I HAVE. WHAT I WANT TO KNOW IS CAN SOMEONE ACCESS MY COMPUTER BOARD IN MY VEHICLE AND SET THOSE LOCKS TO MESS UP? IT WAS ALMOST LIKE SOMEONE WAS MAYBE WANTING IN MY VEHICLE AND WHAT A BETTER WAY TO DO IT THAN TO MESS WITH THE LOCKING SYSTEM. I WOULD HAVE NEVER KNOWN MY VEHICLE WAS UNLOCKED HAD I NOT WENT OVER AND PHYSICALLY CHECKED IT THAT DAY BECAUSE LIKE I SAID IT APPEARED TO BE LOCKED. THE LOCK ACTUALLY WENT DOWN WHEN I HIT MY KEY FOB TO LOCK MY DOORS THAT DAY. WEIRD THING IS...IT HASN'T DONE IT SINCE THEN....HOW DOES A VEHICLE FIX ITSELF? *TR

May 31, 2012

STEERING,POWER TRAIN

3 complaints

DRIVING DOWN THE ROAD, NO NOISE OR INDICATION OF A PROBLEM THEN POWER STEERING INDICATOR CAME ON. NO POWER STEERING. PULLED OVER, TURNED OFF THE CAR AND CHECKED UNDER THE HOOD. EVERYTHING WAS INTACT. GOT BACK IN, STEERING WAS WORKING AGAIN. MAYBE 2 MINUTES DOWN THE ROAD AND GOT THE POWER STEERING WARNING AGAIN. POWER STEERING WAS GONE AGAIN. 4 YEAR OLD CAR SHOULD NOT HAVE THIS ISSUE-WOULD LIKE TO SEE RECALL. *TR

Mar 06, 2014

POWER STEERING STOPS WORKING AT ALL SPEEDS AND CONDITIONS. DASH LIGHTS UP SAYING POWER STEERING AND FROM THAT POINT ON UNTIL VEHICLE IS RESTARTED THERE IS NO POWER STEERING. IT HAS HAPPEN MANY TIMES OVER THE LAST WEEK DEALER STATES THAT THE POWER STEERING MOTOR IS BAD AND NEEDS TO BE REPLACED AT A COST OF $265. THERE ARE 1000S OF COMPLAINTS OF THIS HAPPENING WHY IS NOTHING BEING DONE. CANADIAN HHR HAS A RECALL ON THIS BUT NOT US HHR. ITS NOT THE MONEY ITS THE SAFETY OF THE MOTORING PUBLIC THAT IS QUESTION HERE.IF NOT FOR THE FACT I HAVE DRIVEN A CAR NOT EQUIPPED WITH POWER STEERING BEFORE IT COULD HAVE BEEN REALLY BAD WHEN IT TURNED OFF IN A TURN. *TR

Mar 15, 2013

VEHICLE SHUT DOWN DUE TO POWER STEERING. LIGHT CAME ON, MANUAL SAYS TO TURN OFF ENGINE AND RESTART AND IT WILL CLEAR LIGHT. HOWEVER, WHEN REACHING SPEED OF 40MPH THE POWER STEERING WAS AGAIN HARD TO TURN. AGAIN LIGHT CAME ON. VEHICLE IS VERY HARD TO TURN AND GET OVER TO SIDE OF ROAD ESPECIALLY IF YOU ARE IN THE LEFT HAND LANE AND THE POWER STEERING QUITS WORKING. UPON THE SECOND TIME THIS HAPPENED, ALMOST CAUSING A WRECK, IT WAS EXTREMELY DIFFICULT TO STEER VEHICLE AND GET IT OFF THE ROADWAY. TOOK VEHICLE TO DEALERSHIP AND WAS TOLD THE VEHICLE NEEDS POWER STEERING REPAIR. COSTING $365.00. WHAT A COSTLY REPAIR ON A NEW VEHICLE. I HAVE HAD OLDER VEHICLES THAT NEVER HAD THE POWER STEERING NEEDING REPAIR. ALSO ASK THAT TRANSMISSION BE CHECKED AGAIN. VEHICLE HAS ALREADY HAD REBUILT TRANSMISSION INSTALLED BY GM/ CHEVROLET. TRANSMISSION IS STILL SLIPPING WHEN TRYING TO GET ON FREEWAY. WHEN SLOWING DOWN FROM HIGH SPEED, THE TRANSMISSION WILL SOUND LIKE IT IS SLIPPING INTO ANOTHER GEAR. *TR

Jan 28, 2013

VEHICLE SPEED CONTROL

2 complaints

The gas pedal would stick and the car would not decelerate when removing pressure from it. This happened a couple of times on separate days but would unstick and decelerate fairly quickly. Then today the gas pedal not only became stuck but it accelerated and I had to hit the brakes to get it to stop accelerating.

Jun 15, 2022

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING 40 MPH THE SPEED DECREASED TO 20 MPH. THE CONTACT HAD TO SHUT THE VEHICLE OFF AND RESTART IT IN ORDER TO CORRECT THE FAILURE. THE TRACTION WARNING INDICATOR ILLUMINATED WHENEVER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

Jun 16, 2014

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

2 complaints

ON GOING ISSUE OF BRAKE LIGHTS INTERMITTENTLY COMING ON WITHOUT TOUCHING BRAKE PEDAL. FIRST NOTICED SOMETHING WRONG BECAUSE CRUISE CONTROL WOULDN'T ACTIVATE. FOUND PROBLEM AT NIGHT WHEN I COULD SEE THE GLOW FROM MY BRAKE LIGHTS ON THE TOP INSIDE EDGE OF MY REAR HATCH. REPLACING BRAKE SWITCH ABOVE PEDAL DID NOT FIX PROBLEM. SOUNDS KIND OF FUNNY, BUT I GOT BRAKE LIGHTS TO GO OFF WHILE SETTING IN DRIVEWAY AND POUNDING MY CENTER CONSOLE OUT OF FRUSTRATION. INTERNET SEARCH FOUND OTHER GM VEHICLES WITH SIMILAR PROBLEMS AND FRUSTRATED OWNERS THAT TOOK VEHICLES TO DEALERSHIPS THAT DIDN'T FIX THEIR PROBLEM. ISSUE APPEARS TO BE CIRCUIT BOARD RELATED WITH CIRCUIT BOARDS LOCATED ON PASSENGER SIDE LOWER CENTER CONSOLE. A SHARP RAP WITH THE PALM OF MY HAND IN THAT AREA WILL ALWAYS GET THE BRAKE LIGHTS TO GO OFF WHEN THEY SHOULDN'T HAVE BEEN ON. DOESN'T HAPPEN OFTEN, BUT SEEMS CRAZY TO HAVE TO KEEP CHECKING TO SEE IF MY CRUISE WILL SET SO I KNOW IF MY BRAKE LIGHTS ARE ON. DEALERSHIP CLAIMS THEY HAVEN'T SEEN THIS PROBLEM, THOUGH AS I STATED EARLIER, INTERNET SEARCH WILL FIND OTHER GM OWNERS WITH SIMILAR ISSUE OF BRAKE LIGHTS ON WITHOUT TOUCHING BRAKE PEDAL. HAVE HAD ISSUE SETTING STILL OR MOVING. HAVE HAD CRUISE KICK OFF GOING DOWN THE ROAD WHEN THE BRAKE LIGHTS CAME ON WITHOUT TOUCHING THE BRAKE PEDAL.

Dec 21, 2019

ON APPROXIMATELY MARCH 26 2012 AT NIGHT ON A TRIP FROM PHOENIX AZ TO RENO NV MY VEHICLE LOW BEAM HEADLAMPS WENT OUT, I DROVE FROM KINGMAN AZ TO INDIAN SPRINGS NV WITH JUST MY HIGHBEAMS AFTER STOPPING IN INDIAN SPRINGS AND TRYING EVERY KNOB AND SWITCH IN THE VEHICLE THE FRONT LOW BEAMS CAME ON. THEN IN THE MONTH OF APRIL THE LOW BEAMS WENT OUT ALL TOGETHER AND AFTER BEING IN THE SHOP FOR 2 DAYS IT WAS DIAGNOSED WITH A RELAY PROBLEM AND REPAIR WAS MADE AND I HAD LOW BEAMS AGAIN, BUT NOW THE HORN DOESN'T FUNCTION AND AFTER BEING PULLED OVER BY THE POLICE I WAS ADVISED THAT MY TAILLIGHTS ARE OUT. BOTH PROBLEMS POSSIBLY RELATED TO A FUSE OR RELAY PROBLEM BUT I HAVEN'T HAD IT IN THE SHOP YET. NOW WHEN I PURCHASED THE VEH IN SEPTEMBER OF 2011 I NOTICED THAT THE VEHICLE WOULD SHUTTER TO A STOP WHEN APPLYING THE BRAKES, SOMETIMES VIOLENTLY. HAD A BRAKE JOB DONE IN MARCH AND WAS ADVISED THAT THE FRONT ROTORS WERE WARPED. HAD THEM REPAIRED AND EVERYTHING WAS FINE UNTIL APPROXIMATELY JUNE 1ST WHEN THE SHUTTERING/VIBRATING STARTED UP AGAIN AND THE SOMETIMES VIOLENTLY AT THAT. I AM REALLY CONCERNED WHEN I APPLY THE BRAKES THAT SOMETHING MAY BREAK LOSE WHEN I APPLY THE BRAKES. I'VE READ ON THE INTERNET MANY COMPLAINTS FROM CHEVROLET HHR (DIFFERENT YEAR MODELS) OWNERS OF THE SAME COMPLAINTS AND THAT AFTER HAVING THE BRAKES WORKED ON THAT THE VIBRATING/SHUTTERING COMES BACK WITHIN 3 MONTHS. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jun 11, 2012

ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS

2 complaints

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, THE SERVICE AIR BAG INDICATOR ILLUMINATED. ALSO, THE WINDOWS DID NOT ROLL DOWN AND THE SPEAKERS DID NOT WORK. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CALLED, BUT DID NOT CALL BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

Oct 02, 2019

GREETINGS NHTSA, I AM WRITING TO DOCUMENT SOME THINGS ABOUT OUR 2010 CHEVROLET HHR. YES, IT WAS PART OF THE RECALL, BUT I NEED FOR YOU TO BE INFORM OF SOME THINGS, THAT I PRAY CAN HELP SOMEONE ELSE: 1. POWER ISSUES: THE POWER WOULD ACT SO CRAZY THAT WE NEVER KNEW WHEN IT WAS GOING TO SHUT OFF. EXP. THIS PAST WINTER, THE BLOWER MOTOR WOULD BLOW COLD AIR, WHILE IT WAS FREEZING OUTSIDE! OR IT WOULD NOT WORK AT ALL, THEN, THE BLOWER HEATER WOULD COME ON, JUST BY TURNING THE IGNITION ON. . AND IT WOULD BLOW HOT AIR. AND IT WOULD NOT TURN OFF, UNLESS THE KEY WAS OUT OF THE IGNITION. THE DASH WOULD GET VERY HOT, SHOWING A POTENTIAL FOR A FIRE. APPARENTLY, EACH TIME A FUSE HAD BLOWN OUT. WE WOULD REPLACE IT AND IN THREE WEEKS IT WOULD GO OUT AGAIN. SOMETHING ELECTRICAL MUST OF BEEN GOING ON. THERE WAS ALSO, POWER STEERING CONCERNS. 2. WE TOOK IT IN TO SERRA CHEVROLET IN SOUTHFIELD, MICHIGAN TO HAVE THE IGNITION SWITCH REPLACE. WE WERE GIVEN A RENTAL, AND IT TOOK OVER THREE WEEKS FOR THE PART TO ARRIVE. WE WERE HOPING THAT THE IGNITION SWITCH WAS CAUSING THE PROBLEM AND THAT IT WOULD GO AWAY, ONCE REPLACED. 3. ON JUNE 4TH, 2014-THE PARTS CAME IN.. 4. ON THURSDAY, JUNE 5TH, 2014, THE NEW IGNITION SWITCH WAS REPLACED. THE NEXT DAY, JUNE 6TH, 2014, THE BLOWER MOTOR WENT CRAZY AGAIN, AND THE AIRBAG WARNING LIGHT CAME ON. ( WITH ALL OF THE ISSUES WITH THE CAR, THE AIRBAG LIGHT NEVER CAME ON UNTIL THE NEW IGNITION SWITCH WAS INSTALLED. 5. AFRAID OF AN AIRBAG DISASTER TODAY, JUNE 9TH, 2014, MY HUSBAND TOOK THE CAR BACK TO SERRA CHEVROLET IN SOUTHFIELD, MICHIGAN. THEY ARE SO BACKED UP, WITH CARS. THEY CANNOT EVEN LOOK AT IT UNTIL TOMORROW. MY HUSBAND WAS DROPPED OFF, NO RENTAL NO LOANER! AND NOW WE ARE WITHOUT A CAR, THANK YOU. AND "BE BLESSED" [XXX]-CONSUMERS-2010 CHEVROLET HHR OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6), *TR

Jun 09, 2014

STEERING,ENGINE

2 complaints

KEY LOCKS IN THE IGNITION IN THE ON POSITION AND CAR CUTS OFF WHILE DRIVING

Jul 28, 2018

MY STEERING WHEEL LOCKED AND COULD NOT MOVE MY CAR, AND I HIT A POLL AND DAMAGED MY RIGHT SIDE OF MY CAR. *TR

Feb 05, 2015

Crash: 1

EXTERIOR LIGHTING

2 complaints

TAIL LIGHTS BURN OUR EVERY 5 DAYS. THE HOUSING FOR THE BULB MELTS AND THEN YOU CAN NOT GET A BULB IN .

Aug 05, 2017

THE BRAKE LIGHT ON THE BACK RIGHT SIDE KEEPS GOING OUT. HAVE HAD BULB REPLACED 4 TIMES. THE BULBS BURN RIGHT OUT. LAST TIME DURING OIL CHANGE AT MISTER CAR WASH THEY TOLD ME TO HAVE TAIL LIGHT REPAIRED AS IT IS ALL MELTED INSIDE AND THE BULB WILL NOT STAY IN THE LAST TIME I HAD IT REPLACED WAS DURING A RECALL FOR THE IGNITION SWITCH AT MONDAY CHEVROLET BEFORE THIS. THIS SEEMS TO ME TO BE A FACTORY DEFAULT? NOT SURE IF ANYONE ELSE HAS HAD THIS HAPPEN. THIS CAR IS GARAGE KEPT AND ONLY HAD 30 THOUSAND MILES ON IT WHEN I BOUGHT IT AND NOW ONLY ABOUT 65000 ON IT NOW .. I DO NOT DRIVE IT MUCH .HAVE ONLY PUT ABOUT 35 THOUSAND ON IT IN OVER 6 YEARS I HAVE OWNED... HAVE OTHERS HAD THIS PROBLEM WITH THE TAIL LIGHT. I HAVE NOT HAD IT FIXED YET I DO HAVE NEW BULBS BUT THEY GO OUT IN A DAY OR LESS SO NO NEED TO REPLACE UNTIL I GET A NEW TAIL LIGHT HOLDER THING? YOU TELL ME... WHAT CAUSED THIS? I HAVE NEVER HAD ONE PROBLEM WITH THIS CAR EXCEPT THE TAIL LIGHT. GREAT LITTLE CAR FOR SURE! I HAD TAKEN THE EXTENDED WARRANTY BUT IT HAS EXPIRED AND I NEVER USED IT... CAR IS IN GREAT SHAPE OTHER THAN THE TAIL LIGHT ......OH AND RIGHT BLINKER STICKS HAS ALWAYS STUCK BLINKING AND I HAVE TO TURN IT OFF MY SELF.

Aug 12, 2016

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

2 complaints

"TAKATA RECALL" ONE OR MORE OF POWER WINDOWS DON'T WORK, MOST OF THE TIME. THE HEADLIGHTS. PARKING LIGHTS & TAI LIGHT DON'T WORK ALOT OF THE TIME. COMES ON THEN GOES OFF. MOST OF THE TIME, THE PASSENGER SIDE. PEOPLE WILL TELL ME THEY ARE NOT WORKING OR IF I PULL UP TO A STORE I CAN SEE ONE OF THE LIGHTS ARE OUT, THEN SOMETIMES THEY COME BACK ON. SEEMS THERE IS A SHORT SOMEWHERE! THIS IS MOVING OR STATIONARY BOTH & ANYWHERE I DRIVE.

Apr 20, 2017

FRONT HEADLIGHTS, LOW BEAM AND HIGH BEAM, NOT WORKING BECAUSE BULB WIRE CONNECTOR WAS MELTED.

May 05, 2016

ELECTRICAL SYSTEM,ENGINE

2 complaints

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE AT A STOP SIGN, THE VEHICLE SHOOK VIOLENTLY AND STALLED. THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Dec 15, 2015

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE VEHICLE STALLED WHILE STOPPED AT AN INTERSECTION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

Sep 18, 2014

STEERING,ELECTRICAL SYSTEM,AIR BAGS

2 complaints

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE ESC AND AIR BAG WARNING LIGHTS RANDOMLY FLASHED. AS THE FAILURE PROGRESSED, THE WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS PENDING REPAIRS UNDER NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM) AND 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Oct 30, 2015

NO ACCIDENT HAS OCCURRED; I WOULD LIKE TO KNOW WHY IT TAKES SO LONG TO REMEDY THE RECALL(S) ON MY VEHICLE; THE FIRST NOTICE WAS RECEIVED DATED APRIL 2014 FROM GM REGARDING THE IGNITION SWITCH. THE NEXT RECALL LETTER WAS RECEIVED ON MAY 11, 2014 AND I IMMEDIATELY CALLED MY LOCAL GM (CECIL CLARKE CHEVROLET) IN LEESBURG, FLORIDA TO BE PUT ON THE 'LIST' FOR THE REQUIRED PARTS/REPLACEMENTS. ON JUNE 17TH, I CALLED CECIL CLARK AGAIN AND WAS ADVISED THAT ALTHOUGH THEY WERE RECEIVING 4 - 5 REPLACEMENT KITS A DAY, MINE HAD NOT COME IN YET. NOW I HAVE A SAFETY RECALL FOR JUNE REFERENCE THE EPS AND THAT PARTS ARE NOT CURRENTLY AVAILABLE. I HAVE DONE WHAT I NEED TO DO, I DRIVE ONLY WHEN I HAVE TO NOW, AND ALTHOUGH I FOLLOW THE SAFETY RULES REFERENCE REMOVING ALL ITEMS FROM THE IGNITION KEY, I DO NOT FEEL SAFE WHILE DRIVING ANYMORE. PLEASE CAN YOU FIND OUT WHY IT TAKES SO LONG TO GET PARTS FOR A VERY SAFETY RELATED ISSUE. I THANK YOU IN ADVANCE. *JS

Jul 07, 2014

TIRES

2 complaints

FRONT TIRE STARTED BREAKING APART AT SEAM ON INSIDE OF TIRE LEAKING AIR. *TR

Apr 26, 2015

LOST TIRE PRESSURE IN ONE TIRE (RIGHT REAR) IN BRAND NEW VEHICLE AFTER 100 MILES DRIVING DUE TO IMPROPERLY INSTALLED AIR VALVE WITH TIRE PRESSURE MONITOR SYSTEM SENSOR ATTACHED TO TIRE AIR VALVE. TIRE PRESSURE MONITOR SYSTEM ALERTED DRIVER TO A SUDDEN LOSS OF PRESSURE. DRIVER WAS ABLE TO DRIVE TO A TIRE REPAIR SHOP AFTER CHANGING TO SPARE TIRE. TIRE REPAIR PERSON FOUND NO LEAKS IN TIRE, AND UPON DIS-MOUNTING THE TIRE DISCOVERED THE TIRE AIR VALVE WAS NOT PROPERLY SEATED. AFTER PROPERLY INSTALLING THE AIR VALVE AND REMOUNTING THE WHEEL ON THE VEHICLE, THE TIRE HAD NO FURTHER LEAKAGE UNTIL THE END OF THE RENTAL WHEN WE RETURNED THE VEHICLE TO THE RENTAL AGENCY, AT 2600 MILES. VEHICLE IS A RENTAL VEHICLE; ONE OF MANY IDENTICAL RECENTLY DELIVERED TO RENTAL CAR AGENCY. COMPLAINANT WAS A RENTER, NOT THE OWNER OF THE VEHICLE. THE VEHICLE MANUAL IDENTIFIES THE VEHICLE AS A 2011 MODEL YEAR VEHICLE. *TR

Sep 12, 2010

POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

*THIS AN UPDATE ON FILE NUMBER-# 10672324-2010 CHEVROLET HHR-SHIFTER PROBLEM ON MY LAST FILING I STATED THAT WE HAD ANOTHER RECALL ON OUR 2010 CHEVROLET HHR. PREVIOUS RECALLS WERE THE IGNITION SWITCH AND THE POWER STEERING SYSTEM. BUT I FOUND OUT THAT THE KEY GETTING STUCK WHEN THE CAR IS IN PARK, IS NOT A OFFICIAL "RECALL ,BUT IT SHOULD BE! WE RECEIVED A LETTER WARNING US OF THE PROBLEM AND IF IT OCCURRED, GM WOULD FIX IT FOR FREE. WELL, AS I REPORTED , IT DID HAPPENED. MY HUSBAND PARKED THE CAR, AND WE WERE PREPARING TO GO TO HIS DOCTOR"S' APPT. & TO AN EVENING SERVICE & THE KEY GOT STUCK. NO POWER, NO NOTHING, WE TRIED EVERYTHING. AND THAT THING THAT THE MANUAL SAID WOULD HELP US RELEASE THE KEY, WAS NOT THERE. SO THE CAR, SAT THERE DRAINING THE BATTERY. DR. APPT'S WERE MISSED. AND BECAUSE WE BOTH HAD APPT'S COMING UP, WE HAD TO RENT A CAR. BUT TO SUM IT ALL UP. WHEN THE TOLL DRIVER CAME, HE WAS ABLE TO JUMP THE CAR, AND THE KEY CAME OUT. AFTER TAKING THE CAR TO THE DEALER, THEY COULD NOT DUPLICATE THE PROBLEM. THEY SAID THAT THE BATTERY WAS GONE. BUT IT WAS FINE BEFORE THE KEY GOT STUCK. THEY REFUSED TO CHANGE THE SHIFTER. WE GOT A NEW BATTERY, AND ARE PRAYING THAT WE WON'T GET STRANDED IF IT HAPPENS AGAIN. AND WE ARE GOING TO CONTINUE TO FIGHT FOR OURSELVES AND FOR OTHERS! NO REIMBURSEMENT FOR THE BATTERY OR THE RENTAL. WE HAVE MADE OUR COMPLAINTS TO THE MANAGEMENT AT THE DEALER & TO GM. AND ONE MORE THING, OUR FIRST SIGN OF TROUBLE BEFORE PARKING THE CAR, WAS THAT THE AIR BAG LIGHT WOULD NOT GO OFF. AN ISSUE ALSO AFTER THE NEW IGNITION SWITCH WAS PUT IN. THIS IS A RECALL ITEM. BUT ONCE AGAIN, GM CARES MORE ABOUT SAVING A DIME. NOT LIVES. NOT A SAFETY ISSUE? I CAN THINK OF FEW SCENARIO'S THAT SAY THAT THEY ARE WRONG!-THANK YOU, AND "BE BLESSED" [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Feb 20, 2015

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 45 MPH THE GAUGES ON THE INSTRUMENT CLUSTER BEGAN TO FLUCTUATE ABNORMALLY AS THE TRANSMISSION BEGAN TO JUMP WHILE SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SPORADIC FAILURE FOUR TIMES WHERE THE BODY CONTROL MODULE, LUBRICATED THE HIGH SPEED LAND MODULAR CONNECTORS AND REPLACED THE POWER STEERING CONTROL MODULE, ALL TO NO AVAIL. THE FOURTH VISIT TO THE DEALER, PER THE MANUFACTURER, THE DEALER WAS ADVISED NOT TO PERFORM ANY FURTHER REPAIRS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT BECAUSE THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE THEY WERE UNABLE TO PROVIDE ANY FURTHER ASSISTANCE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 277 AND THE CURRENT MILEAGE WAS 12,345.

Apr 19, 2011

ELECTRICAL SYSTEM,STRUCTURE

2 complaints

WE'VE HAD BOTH INSIDE DOOR HANDLES CRUMBLE & BREAK IN OUR HANDS & THE CAR COMPANY WANTED ALMOST $400.- TO FIX THEM (WHICH I CANNOT AFFORD). NOW I & MY PASSENGER HAVE TO ROLL THE ELECTRIC WINDOWS DOWN, IN ORDER TO GET OUT OF THE CAR...DANGER... AND NO ONE CARES!!! I READ WHERE OTHERS ARE HAVING THE SAME PROBLEMS... WHAT THE HECK??? THIS IS NOT RIGHT!!! *TR

Aug 20, 2014

WE'VE HAD BOTH INSIDE DOOR HANDLES CRUMBLE & BREAK IN OUR HANDS & THE CAR COMPANY WANTED ALMOST $400.- TO FIX THEM (WHICH I CANNOT AFFORD). NOW I & MY PASSENGER HAVE TO ROLL THE ELECTRIC WINDOWS DOWN, IN ORDER TO GET OUT OF THE CAR...DANGER... AND NO ONE CARES!!! I READ WHERE OTHERS ARE HAVING THE SAME PROBLEMS... WHAT THE HECK??? THIS IS NOT RIGHT!!! *TR

Aug 20, 2014

VISIBILITY

2 complaints

SUNROOF WOULD NOT CLOSE. *TR

Jun 29, 2013

CHEVY HHR VEHICLE. DANGEROUS WINDOW DEFECT. WINDOWS IMPLODE FOR NO APPARENT REASON. SHODDY WORKMANSHIP ON THE WINDOW SEALS. WERE TRAVELING IN PORTLAND DOWN HIGHWAY 05 WHEN THE BACK DRIVERS SIDE WINDOW JUST IMPLODED FOR NO REASON. GLASS WAS THROWN ALL OVER THE CAR. IF THERE HAD BEEN A PASSENGER SITTING THERE THEY COULD HAVE BEEN SERIOUSLY HURT OR BLINDED BY FLYING GLASS. THESE VEHICLES SHOULD BE RECALLED UNTIL THIS PROBLEM WITH THE WINDOWS IS FIXED. *TR

Sep 24, 2010

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

2 complaints

BOUGHT A USED 2010 CHEVROLET HHR ON JULY 09, 2011 FROM A MAJOR DEALER. ON JULY 23,2011, DROVE TWO MILES TO SUPER MARKET. THE ENGINE WOULD NOT SHUT OFF AND I COULD NOT REMOVE THE KEY FROM THE IGNITION. FINALLY HAD TO DISCONNECT BATTERY TO STOP THE ENGINE FROM RUNNING. HAD THE VEHICLE TOWED TO CHEVROLET DEALER AND WAS TOLD THE IGNITION LOCK CYLINDER WAS BROKEN. FORTUNATELY, THE VEHICLE WAS STILL UNDER FACTORY WARRANTY AND WAS REPAIRED AT NO COST. THE SERVICE ADVISOR SAID THIS OCCURS FREQUENTLY WITH THIS CAR AND WOULD NO DOUBT HAPPEN AGAIN. GREAT TO KNOW IT WILL HAPPEN AGAIN, ONLY YOU DON'T KNOW WHERE YOU WILL BE WHEN IT HAPPENS OR WHAT TIME OF DAY OR NIGHT. *TR

Jul 25, 2011

THE IGNITION INTERLOCK CYLINDER IN OUR 2010 CHEVROLET HHR FAILED AND THE KEY BECAME STUCK. WE WERE UNABLE TO REMOVE THE KEY OR TURN IT TO THE "OFF" POSITION. I HAD TO REMOVE THE FUEL PUMP FUSE AND BATTERY TO SHUT THE VEHICLE OFF. THIS ALSO DISABLED THE AIRBAGS IN THE VEHICLE. GM STATED THEY KNEW THERE WAS A PROBLEM AND HAVE ISSUED "ADVISORIES" BUT NO RECALL SO THE CUSTOMER IS RESPONSIBLE. *TR

Jul 08, 2011

SUSPENSION,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

Loss of power while driving 35mph and service traction light along with airbags light keeps showing at random times

Sep 22, 2023

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

Noticed that the cruise control would disengage randomly when activated. I checked the function of the brake lights at night and found that the brake lights would turn themselves on randomly with zero brake input, disengaging the cruise control. In this state, depressing the brake pedal more than around 30-40% would turn the brake lights off, even with the brake pedal fully pressed. Furthermore, with the brake pedal pressed to a moderate level, the cruise control is able to be engaged, even with obvious brake pressure being applied. This defeats the cruise control disengagement feature and the cruise control system will fight against the braking system to maintain speed instead of turning itself off as it seems to rely solely on the brake lights for the automatic disengagement. This issue is quite dangerous as this seems to happen quite often with the brake lights, but I cannot find any sort of consistent scenario that causes these issues to occur.

Jul 03, 2023

STEERING,SUSPENSION

1 complaint

I have replaced the lower control arms four times within the last 3 years that part is defective there are supposed to last 10 years. It affects your steering when breaking. This part needs to be recalled immediately. The last time I replaced the lower control arms was April 16th 2021.

Aug 21, 2022

STRUCTURE,FUEL SYSTEM, DIESEL

1 complaint

The contact owns a 2010 Chevrolet HHR. The contact stated that the underbody and rear wheel well were rusted and corroded adjacent to the exhaust pipe. The contact noticed that fuel was leaking. Eventually, the contact detected an abnormal odor of fuel. The vehicle was taken to an independent mechanic who informed the nickel installation shield on the fuel lines had several holes. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however no further assistance was provided. The approximate failure mileage was 129,000.

Jan 19, 2022

FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM

1 complaint

THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, HE DETECTED A STRONG FUEL ODOR INSIDE THE VEHICLE. THE FUEL ODOR WAS ALSO DETECTED WHEN THE VEHICLE WAS PARKED HOWEVER, THERE WAS NO VISIBLE FUEL LEAK ON THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A FUEL LINE LEAK NEAR THE REAR DRIVER'S SIDE TIRE THAT HAD RUSTED FUEL LINES CAUSED BY AN ENCLOSED NYLON BLOCK THAT SUPPORTED THE FUEL LINES. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.

May 14, 2021

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

MY 2010 CHEVY HHR IS LEAKING GAS AT A FAST PACE FROM THE FUEL LINE NEAR THE REAR WHEEL. I SMELLED A STRONG GAS ODOR AND AFTER PARKING I NOTICED PUDDLE AND DRIPPING NEW MY REAR WHEEL. IT WAS GAS. I TOOK IT TO A SERVICE SHOP AND THEY CONFIRMED THAT THE FUEL LINE WAS WORN AND BROKEN.

Aug 14, 2020

ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

BRAKES MAKING LOUD NOISE WHEN APPLYING BRAKES AT 40-60 MPH. WAS DRIVING.

Aug 04, 2020

AIR BAGS,SEAT BELTS

1 complaint

AIRBAG SYSTEM SERVICE IS ILLUMINATED ON THE DASHBOARD HOWEVER ALL THE SENSORS WERE REPLACED SEVERAL TIMES AS LONG AS IT SAYS SERVICE AIRBAGS THE SYSTEM IS NOT ACTIVE NOR WORKING SO A CRASH IS GUARANTEED TO KILL YOU AND THE SEATBELT RETRACTION SYSTEM IS ALSO AFFECTED IT EXTENDS FINE BUT IN THE EVENT OF A CRASH IT WILL NOT LOCK EVEN UNDER HARD BRAKING THIS SAME PROBLEM EXISISTS SO IF IT WONT LOCK YOU WILL FEEL THE STEERING WHEEL ON YOUR FACE AND CHEST I HAVE MADE A CHEVY DEALER AWARE OF THIS BUT THEY SAID DONT WORRY THE SYSTEM WILL WORK FINE IGNORE THE SERVICE AIRBAG WARNING VEHICLE IN MOTION ON CITY STREET OR HIGHWAY DRIVING THE VEHICLE DOES NOT MATTER SYSTEM HAS A FLAW IN IT AND GM WONT FIX IT

Jul 24, 2019

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

1 complaint

A FAINT NOISE WAS HEARD AND I PULLED THE VEHICLE OVER TO THE SIDE OF ROAD WALKED AROUND THE ENTIRE VEHICLE LOOKING TO SEE IF ANYTHING STOOD OUT, ASSESSED THE TIRES, ENGINE AND NOTHING APPEARED TO BE WRONG. I PROCEEDED TO GET ON THE RAMP ON AND AS I WENT THROUGH THE TOLL BOOTH DRIVING AROUND 40 MPH, THE CAR ACCELERATED TO A SPEED OF ABOUT 87 MPH, THE STEERING COULD NOT BE CONTROLLED IT WAS ALMOST AS IF IT WAS IN A LOCKED POSITION. ONCE THE VEHICLE TOOK OFF AT THE HIGH SPEED, IT THEN CAME ALMOST TO A COMPLETE STOP. THE SOUND OF THE ENGINE WAS REVVING BUT THE SPEED WAS NOT SUPPORTING THE SOUND. I PROCEEDED TO BRAKE, USE THE ACCELERATOR AND WAS GOING BACK AND FORTH BETWEEN THE TWO FUNCTIONS BUT NEITHER WOULD WORK. SCARED TO GO INTO THE FLOW OF HEAVY TRAFFIC, I PLACED THE VEHICLE IN NEUTRAL WHICH ALLOWED ME TO ROLL DOWN THE RAMP AND ONTO THE SHOULDER. I THEN TURNED THE VEHICLE OFF AND LET IT SIT AND ATTEMPTED TO TURN IT BACK ON TO REMOVE IT MORE OUT OF THE DRIVING LANE, BUT THE VEHICLE WOULD NOT MOVE

Mar 02, 2018

AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

FIRST MY AIRBAG SYSTEM STARTED COMING ON SAYING SERVICE AIRBAGS AND THE SENSORS ARE ALL NEW, SECOND THE SERVICE ESC COMES ON INTERMITTENTLY CAUSING VEHICLE TO SHIFT EXTREMELY HARD FROM 1ST GEAR (AUTOMATIC TRANNY) BRAKING SYSTEM WAS WORKING FINE AND ALL OF A SUDDEN THE BRAKE PEDAL GOES TO THE FLOOR NO BRAKES AND THE FLUID IS FULL AND THE SYSTEM WAS WORKING JUST FINE AFTER MAKING GM AWARE OF THIS THEIR RESPONSE TO IT ALL IS THE VEHICLE IS OUT OF WARRANTY AND THERE IS NOTHING THEY CAN DO BUT THIS WAS AN ISSUE FROM DATE OF MFG AND GM REFUSES TO FIX OR CORRECT THE ONGOING ISSUES ALL OF THESE THINGS HAVE HAPPENED ON CITY STREETS AND HIGHWAYS IF NHTSA CANT HELP WITH THIS ISSUE THEN I HAVE NO WHERE LEFT TO TURN EXCEPT EITHER TO A MORGUE OR A SCRAP YARD

Jan 05, 2018

AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THE CAR WAS PURCHASED IN JANUARY 2016 & WAS GAVE TO ME VIA MY GRANDPAS WILL AFTER HE PASSED AWAY IN JULY 2016. THE CAR NEVER RAN CORRECTLY & IT WAS PARKED FOR A TOTAL OF 9 MONTHS, WHILE GETTING WORKED ON IN THE MEANTIME. IVE PUT ALMOST 1000 INTO THIS CAR & REPLACED EVERY PART IT NEEDED. NOW THE CAR WONT START & SHOWS THE AIR BAG ICON IS ALWAYS ON WHILE THE CAR TELLS ME THAT MY ECS IS "OFF" & SERVICE ECS. I OWN THE VEHICLE & IT IS PAID OFF.

Dec 10, 2017

STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

1) THE TURN SIGNALS HAVE FAILED TO CANCEL AFTER A TURN ON AN INTERMITTENT BASIS SINCE THE CAR WAS NEW. 2) RECENTLY, THE TURN SIGNAL WILL NOT HOLD IN THE ON POSITION ON A LEFT TURN AND HAS TO BE MANUALLY HELD DOWN TO ACTUATE THE SIGNAL FOR THE ENTIRE TURN. 3) AT THE SAME TIME, THE RIGHT SIGNAL WILL NO LONGER AUTOMATICALLY CANCEL AND HAS TO BE MANUALLY TURNED OFF AFTER A TURN. THESE ARE ISSUES BECAUSE YOU EITHER HAVE THE TURN SIGNAL NOT ON DURING A CROSS TRAFFIC TURN WHEN YOU THOUGHT IT WAS ENGAGED, OR YOU HAVE IT ON WHEN YOU THOUGHT IT HAD AUTOMATICALLY SHUT OFF.

Oct 27, 2017

SUSPENSION,SERVICE BRAKES

1 complaint

I HAVE HAD TO REPLACE THE HUB BEARINGS ON MY FRONT WHEELS, TWICE IN TWO YEARS. VERY LOUD NOISES AND CAR SHAKES VERY BAD WHEN TRYING TO STOP. FRONT BRAKES, HUB BEARINGS, PADS AND ROTORS REPLACED TWO YEARS AGO. NOW HAVE TO REPLACE THE HUB BEARINGS AGAIN.

Sep 07, 2017

ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I AM EXPERIENCING INTERMITTENT PROBLEMS WITH THE GAUGES AND POWER STEERING AS WELL AS WARNING LIGHTS COMING ON AND LOSS OF COMMUNICATIONS TO THE D.L.C. CONNECTOR. IT MAY HAPPEN AT ANY TIME ANYWHERE.

Aug 31, 2017

LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER

1 complaint

TWO OF THE INSIDE DOOR HANDLES HAVE SNAPPED OFF AND HAD TO BE REPLACED. THIS IS A SAFETY HAZARD. A MINOR FENDER BENDER COULD JAM THE DOORS AND THE HANDLES BE TOO WEAK TO OPEN THE DOOR MECHANISMS. IF A FIRE, OCCUPANTS WOULD PERISH. RECALL IN ORDER FOR ALL VEHICLES WITH PLASTIC INSIDE DOOR HANDLES. UPDATED 09/11/2017*JS

Jul 29, 2017

STEERING,UNKNOWN OR OTHER

1 complaint

I PARKED MY CAR IN A PARKING SPACE, TURNED IT OFF AND REMOVED THE KEY. I OPENED THE DRIVER DOOR, STEPPED OUT WITH MY LEFT FOOT AND THE CAR STARTED ROLLING BACKWARD, KNOCKING ME BACK INTO THE DRIVER SEAT. I SLAMMED ON THE BRAKE, CHECKED THE GEAR AND NOTICED THE CAR WAS NOT IN PARK. RECENTLY WITHIN THE PAST 24 HOURS, I HAVE HAD INCONSISTENT POWER STEERING PERFORMANCE. I WAS DRIVING AT 45 MPH THEN SLOWED DOWN TO MAKE A RIGHT TURN INTO THE PARKING LOT. AS I ENTERED THE TURN, MY DASH WARNING SOUNDED AND DISPLAYED "POWER STEERING." FROM THAT POINT, I HAVE HAD INTERMITTENT POWER STEERING INTERRUPTION. I BOUGHT POWER STEERING FLUID ONLY TO DISCOVER (AFTER CHECKING ONLINE FOR THE LOCATION OF MY POWER STEERING RESEVOIR) THAT I HAVE AN ELECTRICAL POWER STEERING SYSTEM. THIS DISCOVERY LED ME TO THE 4 RECALLS SINCE THE MANUFACTURE OF MY VEHICLE... IGNITION FAILS AND POWER STEERING FAILS. I CHECKED MY VIN BUT IT COMES UP AS NO RECALLS ALTHOUGH MY CAR MEETS THE CRITERIA (2010 CHEVY HHR NON-TURBO). THIS VEHICLE IS NOT SAFE FOR ME TO DRIVE ESPECIALLY TO TRANSPORT MY CHILD/FAMILY. HOWEVER I AM FORCED TO DRIVE IT IN ORDER TO MAKE MY LIVING. I WILL TAKE A PHOTO OF THE WARNING MESSAGE AND UPLOAD IT WHEN I GET ANOTHER... AS I AM POSITIVE I WILL GET ANOTHER FAULT WARNING ON MY WAY TO WORK IN THE MORNING. MY VEHICLE WAS PURCHASED USED IN 2016... CURRENTLY THERE IS NO LIENHOLDER.

Jul 24, 2017

STRUCTURE,UNKNOWN OR OTHER

1 complaint

THE INTERIOR DOOR HANDLES BEAK OFF - THERE HAVE BEEN TONS OF COMPLAINTS ONLINE ABOUT THIS SAFETY ISSUE. YOU CANNOT EXIT THE CAR FROM THE DOOR THE HANDLE HAS SNAPPED OFF WITHOUT EITHER GOING TO A DIFFERENT DOOR OR ROLLING DOWN WINDOW AND USING THE OUTSIDE HANDLE. 2 HANDLES HAVE BROKE NOW IN THE LAST YEAR.

Apr 27, 2017

UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

ESC IS WHAT IT SAID ON THE DASH. IT SOUNDED AS IF SOMETHING HAD CRAWLED AND WAS KEEPING THE VEHICLE FROM MOVING PROPERLY I LOOKED UP WHAT THE MEANING OF THE MESSAGE ON THE DASH AND IT SAID TRACTION CONTROL WARNING WHICH I HAD NO CLUE BUT WHEN I PULLED OVER WALKING AROUND THE CAR NOTHING SEEMED TO BE WRONG THE ENTIRE CAR WAS SHAKING IT WAS A SCARY EXPERIENCE AND THE CARS HAD TO GO AROUND ME. WHEN I RE-STARTED THE CAR THE MESSAGE WENT OFF AND THE CAR MOVED AS IF NOTHING HAPPENED.

Mar 20, 2017

ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 40 MPH, THE TRACTION AND ESC WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE CAME TO A COMPLETE STOP, THE BRAKES JOLTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Nov 02, 2016

SUSPENSION,UNKNOWN OR OTHER

1 complaint

MY CAR HAD GOT HIT ON THE RIGHT SIDE OF THE CAR WHEN I CRUNK MY CAR BACK UP MY HORN WAS OUT IT NEVER WORKED AGAIN AND ITS MAKING A LOUD CLICKING NOISE WHEN I DRIVE THE VEHICLE

Oct 19, 2016

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

CAR ONLY HAS 54,168 MILES. CHECK ENGINE LIGHT APPEARED 4 MONTHS AGO. I HAVE TAKEN IT TO A NUMBER OF MECHANICS AS WELL A DEALER BUT NO ONE CAN SEEM TO FIGURE OUT WHAT THE CAUSE OF IT IS. GROSSINGER CHEVY KEPT IT FOR 1 DAY CLAIMS TO NOT FIND ANYTHING BUT LIGHT STILL ON. TREMENDOUSLY CONCERNING.

Aug 25, 2016

SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

CHANGED VVT SENSOR & SERVICE ESC & SERVICE TRACTION WARNINGS APPEARED ON DISPLAY. CHECK ENGINE LIGHT REMAINS ON ALSO

Jun 12, 2016

ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

POWER WINDOWS: UNABLE TO ROLL DOWN ANY WINDOW EXCEPT THE DRIVER SIDE USING THE DRIVER SIDE DOOR PANEL. THIS, IN CONJUNCTION WITH THE DOOR HANDLES BREAKING OFF WHEN THE CAR WAS BARELY 3 YEARS OLD, MAKES IT A SAFETY CONCERN SHOULD I NEED TO GET OUT OF THE CAR THROUGH THE WINDOWS. I AM ABLE TO ROLL THE WINDOWS UP WHEN USING THE DRIVER SIDE DOOR PANEL BUTTON, JUST UNABLE TO ROLL THEM DOWN. THIS STARTED OUT WITH THE FRONT PASSENGER SIDE WINDOW NOT WORKING, THEN WENT TO THE REAR DRIVER SIDE AND NOW THE REAR PASSENGER SIDE WINDOW CAN ONLY BE LOWERED BY LOCKING THEN UNLOCKING THE WINDOW AND APPLYING PRESSURE TO THE WINDOW SWITCH AT AN ANGLE. IF I NEEDED TO GET MY SERVICE DOG OUT OF THE BACK SEAT AND WAS UNABLE TO USE THE DOOR, I WOULD NOT BE ABLE TO LOWER THE WINDOW WITHOUT EFFORT. THIS PUTS HER LIFE OR THE LIFE OF A HUMAN WHO MAY BE PRESENT IN THE BACK SEAT AT SERIOUS RISK. THIS SLOWLY STARTED A COUPLE YEARS AGO AND HAS ESCALATED. THE LOCAL CHEVY DEALER, RIVERSIDE CHEVY IN ROME, GEORGIA, IS AWARE OF THE PROBLEM, BUT THE COST IS TOO MUCH FOR MY DISABILITY INCOME TO COVER.

Feb 14, 2016

POWER TRAIN,SERVICE BRAKES,ENGINE

1 complaint

IN A PARKING GARAGE ON THE 4TH FLOOR. BACKING OUT OF SPACE. WHILE BACKING UP, I HEAR A LOUD BOOM. NOTHING BEHIND ME. THOUGHT PERHAPS A TIRE FAILURE. PUT VEHICLE IN DRIVE TO PULL FORWARD OUT OF TRAFFIC LANE, AND THE ENGINE ACCELERATED UNCONTROLLABLY. BRAKES WOULDN'T RESPOND. BY THE GRACE OF G-D OR REFLEXES, I TURNED THE WHEEL TO THE RIGHT TO AVOID FLYING THROUGH THE GUARDRAIL AND OFF THE 4TH STORY OF THE PARKING GARAGE. VEHICLE CAME TO A HALT WHEN IT SMASHED INTO A CONCRETE SUPPORT PILLAR. BOTH AIR BAGS DETONATED, PASSENGER-SIDE AIR BAG APPARENTLY BROKE THE WINDSHIELD ON THAT SIDE. ENGINE SHUT OFF. LIGHTS IN PASSENGER COMPARTMENT TURNED ON, HAZARDS STARTED FLASHING ON/OFF (COULDN'T TURN THEM OFF). WAITED FOR TOW TRUCK FOR 5 HOURS. TOW DRIVERS HAD TO JUMP BATTERY - COULDN'T GET FRONT HOOD OPEN, BACK DOOR ELECTRONIC LOCK NON-FUNCTIONAL DUE TO DEAD BATTERY. TOW DRIVER CLIMBED INSIDE CAR, REMOVED INSIDE DECKING TO ACCESS BATTERY. TOW DRIVER JUMPED BATTERY, ATTEMPTED START. FIRST TWO OR THREE TIMES, IT WOULDN'T START, EVENTUALLY ON THE 4TH OR 5TH TIME IT STARTED BUT THE ENGINE WAS RACING AGAIN. TOW DRIVER PUT CAR IN REVERSE AND IT FLEW BACKWARD (I THOUGHT IT WAS GOING TO GO OFF THE DECK OF THE GARAGE BACKWARDS...). HE STOPPED THE VEHICLE, TURNED THE WHEEL AND HEADED FORWARD - IT SHOT DOWN THE RAMP UNTIL THEY GOT IT OUT OF THE GARAGE AND ON THE TRUCK (I WAS OUTSIDE THE VEHICLE WATCHING FROM A SAFE DISTANCE WHILE HE DID THIS). VEHICLE TOTALED. NOT SURE WHAT THE PROBLEM IS/WAS, BUT I'M LUCKY TO BE ALIVE. HAVE HEARD OF ISSUES INVOLVING STUCK IDLE SOLENOIDS, DRIVE TRAIN PROBLEMS, ETC.

Feb 09, 2016

Crash: 1

Injuries: 1

AIR BAGS,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG SENSOR LIGHT ILLUMINATED OFF AND ON. ALSO, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

Jan 22, 2016

SUSPENSION,STRUCTURE

1 complaint

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL VIBRATION AT THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE LOWER CONTROL ARMS RUBBER BUSHING WERE WORN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Jan 07, 2016

STEERING,SERVICE BRAKES, HYDRAULIC

1 complaint

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILED. WHEN THE BRAKES WERE APPLIED, THE PEDAL PULSATED AND THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO OPERATE THE VEHICLE WITH THE POWER STEERING AFTER SWITCHING TO A DIFFERENT KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Dec 21, 2015

SEAT BELTS,STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

WHILE PUTTING ON NEW SEAT COVERS I NOTICED THE BOTTOM SEAT BELT SWIVEL ATTACHMENT TO THE CAR RUSTED. CHECKED BOTH FRONT SEATS AND THEY WERE BOTH CRUSTY RUSTED. THIS CAN'T BE GOOD. I HAVE PICTURES TO VERIFY MY FINDING. AWAITING YOUR REPLY. THANK YOU. *TR

Apr 16, 2015

EXTERIOR LIGHTING,STRUCTURE,WHEELS

1 complaint

I WAS GOING 25 MPH WHEN I CRASHED CAUSING OVER 5,000 DOLLARS WORTH OF AUTO AND PROPERTY DAMAGE IN ADDITION TO THE MEDICAL BILLS WHICH I HAVE NOT RECEIVED IN FULL YET. THE CAR MALFUNCTIONED WHILE I WAS DRIVING AND I WAS NOT ABLE TO CONTROL IT. I RECEIVED THE RECALL INFORMATION IN THE MAIL, BUT THE CAR HAD NOT BEEN REPAIRED. ALSO, THE AIRBAGS DID NOT DEPLOY WHEN THE CRASH HAPPENED. I SUFFERED A CONCUSSION DUE TO THE ACCIDENT. I WAS THE ONLY PERSON INJURED. *JS

Dec 31, 2014

Crash: 1

Injuries: 1

EQUIPMENT

1 complaint

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE AIR CONDITIONER FAILED TO FUNCTION AND THE AIR VENTS BEGAN TO BLOW HOT AIR. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Dec 29, 2014

POWER TRAIN,ENGINE

1 complaint

WHILE DRIVING OVER INDEPENDENCE PASS IN COLORADO AT 14,000 FEET, ABOUT A HALF MILE FROM THE TOP ON A WINDY, TWO LANE ROAD WITH LOTS OF CARS TRAVELING IN BOTH DIRECTIONS THE CAR BEGAN TO STALL AND STUMBLE. WE HAD TO PULL OVER THE BEST WE COULD NOT TO BLOCK TRAFFIC (THIS IS A TWO LANE NO SHOULDER, NO GUARDRAIL, MOUNTAIN HIGHWAY WITH MANY SWITCHBACKS) WE WERE HEADED UPHILL AND WITH NO POWER HAD TO ROLL SLOWLY BACK TO THE SWITCHBACK TO TURN AROUND. THE CAR WOULD START AND STUMBLE JUST ENOUGH TO MANEUVER IT AROUND GOING DOWN HILL. IT WAS 5PM ON A FRIDAY EVENING MILES FROM ANY RETAIL STORE AND OUT OF CELL PHONE RANGE SO WE WERE PRETTY DESPERATE. WE COASTED DOWN THE MOUNTAIN ROAD, STARTING THE STUMBLING AND SPUTTERING ENGINE WHEN OUR SPEED BECAME TO MUCH OR WE APPROACHED A SWITCHBACK SO THAT THE POWER BRAKES COULD BE USED TO SLOW US DOWN. THIS WENT ON FOR 20-30 MINUTES UNTIL WE WERE OFF THE HAZARDOUS PART OF THE MOUNTAIN PASS AND THEN WHEN WE ATTEMPTED TO START THE CAR IT REMAINED RUNNING. WE WILL NEVER ATTEMPT TO GET INTO A HAZARDOUS SITUATION WITH THIS CAR EVER AGAIN. THIS COULD HAVE RESULTED IN SERIOUS DAMAGE OR DEATH. WE COULD HAVE BEEN STRANDED ON THIS MOUNTAIN PASS FOR THE EVENING. THIS WAS THE SECOND TIME IN A 2-3 DAY PERIOD THIS STALLING OCCURRED. OTHER CARS PASSED US BY WITHOUT ISSUE AND IN FACT I HAVE TAKEN MANY CARS OVER INDEPENDENCE PASS IN THE PAST WITH NO ISSUES. I SPOKE TO MY DEALER AND THEY INDICATED THEY WERE NOT AWARE OF ANY ISSUES, AND IT MUST HAVE BEEN THE GAS. THIS GAS IN THE FIRST STALL TWO DAYS PRIOR WAS NOT LOCAL GAS, THIS GAS ON THE STALL ON THE MOUNTAIN PASS WAS LOCAL GAS. IN NO WAY I BELIEVE IT WAS POOR GAS RELATED. I BELIEVE THERE IS A SERIOUS ISSUE WITH THE PROGRAMMING OF THE ENGINE CONTROL THAT COULD HAVE COST US DEARLY. *TR

Nov 18, 2014

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

CURRENTLY WHAT I AM DRIVING MY GEARS ARE GETTING STUCK AND THIS NOISE COMES OUT WHEN I DRIVE, ALSO MY SENSOR IS DEFECTIVE MY LIGHTS IN MY CAR GO OFF AND ON, A LIGHT SAYING I HAVE LOW AIR ON MY TIRES GO ON. I HAVE TAKING MY CAR TO THE TIRE SHOP AND EVEN CHANGED MY TIRES BUT THAT DID NOT WORK. MY ACCIDENT HAPPEN IN JANUARY 2014 HOWEVER THERE IS NEW THINGS THAT ARE OCCURRING AND I NEED HELP WITH THE GENERAL MOTORS TO FIX MY CAR. WHEN THE CAR WAS RECALLED I TOOK IT IN AND THEY ONLY FIXED THE IGNITION SWITCH AND POWER STEERING I TOLD THEM ABOUT THE REST OF THE ISSUES THAT I WAS HAVING SUCH AS THE TRANSMISSION AND I WAS TOLD THAT WAS NOT THEIR PROBLEM. *TR

Oct 10, 2014

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS

1 complaint

I ASKED FOR A WARRANTY REPAIR ON MY AIRBAG. THE DEALER GOT THE PART AND SENT IT BACK ON 7-13-12. THEY NEVER CALLED, EMAILED OR WROTE ME A LETTER. I WAS NEVER CONTACTED. . RECENTLY. GM RECALLED MY KEYS, I ASKED ABOUT MY AIRBAGS. FOR THE FIRST TIME, ON 9-12-14, [XXX] WAS THE ONLY SERVICE EMPLOYEE WHO TOLD ME THE PART IS NOT AT THE DEALER AND IT WAS SENT BACK 2 YEARS AGO AND IF I WANTED IT I WOULD HAVE TO PAY ALMOST 400.00 FOR IT. I HAD DETRIMENTALLY RELIED ON THE REPRESENTATIONS OF AT LEAST 13 DIFFERENT CONTACTS WITH SERVICE PEOPLE, OVER THIS PERIOD OF TIME, WITH THIS SERVICE DEPARTMENT TO HONOR THE REPAIR. [XXX] COPIED THE SERVICE WORK ORDER SHEET AND GAVE ME A COPY OF IT. THERE WAS NO MENTION OR NOTATION OF A PHONE CALL EVER BEEN MADE, ON IT. [XXX] AND [XXX] , SERVICE MANAGERS AT JAMES MARTIN CHEVROLET 6250 WOODWARD AVE. DETROIT, MICHIGAN 48202, REFUSE TO HONOR THE AIRBAG REPAIR ALTHOUGH THEY ARE REPAIRING OTHER MODEL AIRBAGS DAILY ON A OPEN SAFETY RECALL FROM THE NSTB. GENERAL MOTORS REPRESENTATIVE [XXX] AT 1-866-790-5600 EXTENSION [XXX] REFUSES TO HONOR THE REPAIR ALTHOUGH HE HAS OPEN RECALLS ON OTHER MODELS FOR THE SAME ISSUE. SINCE GENERAL MOTORS HAS A HISTORY OF EXPLODING AIRBAGS CAUSING CRASHES AND SEVERAL OPEN RECALLS ON SEVERAL MODELS, I AM CERTAIN THAT THIS ONE (2010 HHR) SHOULD BE ADDED TO THE LIST FOR SAFETY CONCERNS. ALSO, THE RUNNING LIGHTS HAVE A SAFETY ISSUE TOO, ON ALMOST ALL MODELS THE DAYTIME RUNNING LAMPS AND REGULAR LIGHTS HAVE THE RIGHT HEADLIGHT OUT. THIS IS NOT A COINCIDENCE, IT IS A KNOWN DESIGN DEFECT AND ALL GM PRODUCTS FROM 2010 FORWARD AND SHOULD BE RECALLED AS THE LIGHTS CAUSE A SAFETY HAZARD. IN SUMMATION, I WANT THE 2010 HHR RECALLED FOR THEIR RIGHT HEADLIGHTS AND THEIR AIRBAGS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Oct 02, 2014

ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 10 MPH, THE BRAKE PEDAL FAILED TO RESPOND AND THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. AS A RESULT, THE VEHICLE CRASHED INTO A TRAILER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,243.

Sep 25, 2014

Crash: 1

STEERING,AIR BAGS,SERVICE BRAKES

1 complaint

I WAS DRIVING TO AN APPOINTMENT, WHEN MY POWER STEERING FLASHED ON THE DASH SCREEN AND MY STEERING WHEEL WENT FROM FLUID TO STIFF. I PULLED OVER TO THE SIDE OF THE ROAD AS SOON AS IT HAPPENED AND TURNED OFF THE CAR. WHEN I TURNED IT BACK ON, THE STEERING WAS FLUID AGAIN, BUT THE AIR BAG LIGHT HAD CAME ON AS WELL AS THE ABS AND TRACTION. THE STEERING WHEEL WAS FLUID ONLY FOR A FEW MINUETS, AND THEN AFTER MAKING A FEW TURNS, I LOST THE STEERING ONCE AGAIN. I HAVE LEARNED OF A RECALL ON THE HHR'S POWER STEERING AND STARTER. I WILL GO TO THE DEALER AND ASK THEM WHAT THEY CAN DO. I AM FILING THIS SO IT IS NOTED IN THE RECORDS OF THE HAPPENINGS. *TR

Aug 30, 2014

STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILED INTERMITTENTLY. THE POWER STEERING, AIR BAG, AND SERVICE ENGINE SENSORS WERE ALL ILLUMINATED AND THE CONTACT HAD A DIFFICULT TIME TURNING THE STEERING WHEEL. THERE WAS A LOUD CLICKING NOISE THAT WAS HEARD EACH TIME THE STEERING WHEEL WAS TURNED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 14V153000 (STEERING) AND 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 10/7/14*CN THE VEHICLE OVERHEATED, THE ENGINE AND AIR BAG LIGHT ILLUMINATED. THE LOWER CONTROL BUSHING, TIMING SOLENOID AND CAMSHAFT NEEDED TO BE REPLACED. UPDATED 11/25/14 THE CONSUMER STATED THE DEALERSHIP COULD NOT DUPLICATE THE POWER STEERING FAILURE. THE LEFT FRONT HEAD LIGHT WAS REPLACED 5 TIMES. THE CATALYTIC CONVERTER AND FRONT AXLE WERE REPLACED. THE VEHICLE ROLLED BACKWARDS OUT OF THE DRIVEWAY CAUSING MINOR DAMAGE. *JS

Aug 11, 2014

POWER TRAIN,TRACTION CONTROL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO JERK AND WOULD NOT ACCELERATE. THE SERVICE TRACTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,000.

Aug 06, 2014

STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

DRIVING AND DASH GO BLACK PROBLEM STEERING ALSO HAVING PROBLEM WITH CAR STARTING AND TURNING HAVE HAD TO CALL AAA SEVERAL TIME GOT NEW BATTERY STILL SAME PROBLEM CAR STARTS WHEN IT WANT STOPS WHEN IT WANTS HAVE RECEIVED TWO SPEEDING TICKETS IN LESS THEN TWENTY-FOUR WHILE USING CRUISE CONTROL WHERE AGAIN THE PANEL JUST GOES OUT SAME WITH LIGHTS THERE ARE TIMES WHEN SOMETHING ALSO SMELL LIKE IT IS BURNING HAVE REPORTED THIS SEVERAL TIMES TO GM NO RESPONSE VERY AFRAID TO DRIVE THIS CAR BECAUSE I DON'T KNOW WHAT IT WILL DO ON ANY GIVEN DAY BUT I HAVE A LOAN ON THIS CAR I PRAY EVERY DAY I GET IN AND ATTEMPT TO GO TO WORK PRAYING I MAKE IT SAFE TO AND FROM WORK [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Aug 01, 2014

AIR BAGS,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED AND CAUSED THE CONTACT TO CRASH. THE AIR BAGS DID NOT DEPLOY. THE APPROXIMATE SPEED AT THE TIME OF FAILURE WAS 40 MPH. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THEY WERE NOT AT FAULT, AND NO SOLUTION WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

Jun 04, 2014

Crash: 1

Injuries: 1

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

DRIVING STRAIGHT AHEAD ON DRY ASPHALT STREET AT ABOUT 28 MPH. THE BRAKES BEGAN APPLYING THEMSELVES VERY HARD OVER AND OVER AND OVER. MADE CAR BUCK AND NEARLY STOPPED ME DEAD IN TRAFFIC. DASHBOARD MESSAGE CENTER SAID "ESC ACTIVE". IT WAS THE ELECTRONIC STABILITY CONTROL ACTIVATING ITSELF FOR NO REASON AT ALL. I FORTUNATELY KNOW WHERE THE ESC OFF SWITCH IS, PRESSED AND HELD IT IN UNTIL "ESC OFF" CAME UP ON THE MESSAGE CENTER. THIS HALTED THE ROGUE BRAKING. IF I HAD BEEN ON THE FREEWAY, A TOTAL LOSS OF WOULD SEEM LIKELY. *TR

Jun 03, 2014

STEERING,ELECTRICAL SYSTEM,ENGINE

1 complaint

MY VEHICLE IS ON GMS RECALL LIST BECAUSE OF AN IGNITION PROBLEM. I WAS DRIVING DOWN A SMALL HILL ON FRIDAY MAY 2, 2014, WHEN MY CAR SHUT OFF. I HAD NOTHING ON MY IGNITION KEY RING WHEN THIS HAPPENED AND HAD JUST MY KEY IN THE IGNITION WHEN THIS HAPPENED. I CALLED GM AND LET THEM KNOW WHAT HAD HAPPENED THEY OFFERED TO GIVE ME A RENTAL CAR THAT THEY WILL PAY FOR UNTIL MY CAR IS FIXED . MY CONCERN IS THAT THESE CARS SHOULD NOT BE ON THE ROAD BECAUSE THEY ARE A SAFETY HAZARD TO NOT ONLY THE PERSON DRIVING THESE CARS BUT ALSO TO THE PEOPLE ON THE ROAD WITH THEM, I KNOW GM IS DOING ALL THAT IT CAN TO FIX THE PROBLEM AND WONDER WHY THEY ARE BEING ALLOWED TO BE DRIVEN ON THE ROADS WHEN THEY ARE UNSAFE. I DO NOT FEEL COMFORTABLE DRIVING MY CAR BECAUSE OF THE RISK IT POSES NOT ONLY TO ME BUT TO OTHERS ON THE ROAD AND WILL BE GETTING A RENTAL . OH AND BY THE WAY WHEN MY CAR SHUT OFF, IT WAS ALL I COULD DO TO STEER IT AROUND THE CORNER BECAUSE OFF COURSE MY POWER STEERING WAS GONE MAKING IT DIFFICULT TO STEER. *TR

May 05, 2014

ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS,SERVICE BRAKES

1 complaint

THE SRS LIGHT WAS RED AND STOOD LIT FOR ONE MONTH AND THEN IT WENT AWAY, I HAVE 3 CHILDREN UNDER 17 YEARS OF AGE AND THIS PROBLEM JUST WORRIES ME AND HAS ME WORRIED ABOUT THE SAFETY OF MY FAMILY WHILE IN THIS CAR. WE HAD THE IGNITION REPLACE BY THE DEALER ABOUT A YEAR AGO, BECAUSE MY WIFE COULD NOT TURN OFF THE CAR. NO OTHER PROBLEMS REPORTED BY MY WIFE. WE LOVE OUR HHR. GREAT FAMILY CAR. WE MIGHT NEED TO GO BIGGER SINCE OUR GROWING FAMILY. HOPE THIS PROBLEM OF SRS GETS FIXED OR DOES NOT BECOME A FUTURE PROBLEM. *TR

Mar 19, 2014

STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

POWER STEERING UNIT WENT OUT WHEN DRIVING WITHOUT WARNING. PULLED HHR OVER TO THE CURB TO GET THE CAR OFF THE ROAD AND DAMAGED TIRE ON CURB. CAR VERY HARD TO STEER AND COULD NOT CONTROL WHEN PULLING VEHICLE OFF ROAD. THIS IS A SERIOUS SAFETY HAZARD ESPECIALLY FOR MY WIFE WHO DOES NOT HAVE THE UPPER ARM STRENGTH TO CONTROL THE VEHICLE. SAME POWER STEERING UNIT IN THE CHEVY CRUZE AND PONTIAC G6 HAS BEEN RECALLED. DO NOT UNDERSTAND WHY THE HHR HAS NOT BEEN INCLUDED IN THE RECALL. SAME PROBLEM REPORTED ON THE INTERNET BY MANY OTHER OWNERS. *TR

Feb 17, 2014

Crash: 1

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

1 complaint

FIRST THE CAR WOULDN'T START, BRAKES SMELT ON FIRE, ALSO NOISY BRAKES, CAR NEVER STARTED UNTIL 4 TURNS, CAR PULLS A FEW INCHES TO RIGHT WITH NO CONTROL OF STEERING CAR WOULD GO DEAD AT ANYTIME EVEN WHILE DRIVING. ELECTRICAL WOULD HAPPEN RANDOM ON SUNROOF, WIPERS, WINDOWS, AND BLINKERS. SCARY CAR, ESPECIALLY IF I WERE GOING DOWN A HILL WITH NO CONTROL. 2 YEARS LATER DEALERSHIP COULD NEVER RESOLVE PROBLEM. PAID $17,000 AND NEEDS $3,200 IN WORK. NOT SURE IF I FIX THESE PROBLEMS THE CAR WILL WORK PROPERLY. STRESSFUL CAR AND DANGEROUS. *TR

Feb 11, 2014

VISIBILITY,STRUCTURE

1 complaint

EXTERIOR "SUN VISOR" STARTED TO VIBRATE AT HIGH SPEED (70 MPH) . THE 2 ADHESIVE POSTS THAT ARE ATTACHED TO THE WINDSHIELD DETACHED FROM THE WINDSHIELD. VIBRATIONS CAUSED THE WINDSHIELD TO CRACK. *TR

Feb 04, 2014

VEHICLE SPEED CONTROL,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THROTTLE BODY NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Dec 20, 2013

WHEELS

1 complaint

ALL SPOKES ON TIRE RIM BROKE WHILE VEHICLE WAS BEING DRIVEN. I HAVE PICTURES IF YOU WOULD LIKE TO SEE, AND ALSO THE TIRE RIM. *TR

Sep 11, 2013

SEAT BELTS

1 complaint

MY SEAT BELT CONTINUED TO GET STUCK ON THE DRIVERS SIDE OF MY HHR. (WHAT IF I WERE TO HAVE HAD A WRECK AND COULDN'T GET OUT?) TOOK VEHICLE INTO A DEALERSHIP MONDAY 4/29/2013 EVENING AROUND 5 TO HAVE THEM LOOK AT IT TO SEE IF THERE WAS ANYTHING STUCK ETC. WITH THE BUCKLE ITSELF. SERVICE WRITER LOOKED AT IT AND MANAGED TO GET IT STUCK AND FROM THEN I COULD NOT GET THE BUCKLE UNBUCKLED SO THEREFORE I HAVE HAD TO DRIVE AROUND SITTING ON MY SEAT BELT. THE SERVICE WRITER DETERMINED THAT IT WAS THE MECHANISM IN THE BUCKLE ITSELF CAUSING THE SEAT BELT TO GET STUCK. SINCE MY WARRANTY IS UP BECAUSE I AM OVER 14,000 MILES I AM HAVING TO FOOT THE BILL FOR THIS ITEM. THE CAR IS ONLY 3 YEARS OLD HAS NEVER HAD A WRECK NOR HAVE I SPILLED ANYTHING OR DONE DAMAGE TO THIS BUCKLE. I FEEL THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE LOOKED AT AND PAID FOR BY CHEVY. CARS FROM THE 60'S AND 70'S STILL HAVE THEIR ORIGINAL BUCKLES SO THEREFORE WHY AM I HAVING TO REPLACE ONE THAT IS 3 YEARS OLD?! I ALSO CALLED AROUND TO WRECKING YARDS TO POSSIBLY LOCATE THE PART AND COME TO FIND OUT I AM NOT THE ONLY ONE HAVING THIS ISSUE BECAUSE THE GUY AT THE SHOP KNEW EXACTLY THE PART I WAS LOOKING FOR AND WHICH SIDE I WAS LOOKING FOR AS SOON AS I SAID HHR. *TR

May 02, 2013

AIR BAGS,STRUCTURE

1 complaint

ON 3/7/13 MY SERVICE AIR BAG LIGHT CAME ON THE NEXT DAY MY DOOR HANDLE BROKE OFF AND I CALLED GM AND THEY STATED THEY HAD BEEN NO RECALLS FOR THESE PROBLEMS. AFTER LOOKING ONLINE I SAW THAT PEOPLE WERE HAVING ALL KINDS OF PROBLEMS WITH THESE ISSUES AND THEY ARE BOTH BIG SAFETY ISSUES. I FEEL LIKE GM IS NOT WANTING TO TAKE CARE OF THESE ISSUES. THE AIR BAG COULD DEPLOY AT ANY TIME AND THE IF I WAS IN A WRECK OR AUTO WAS ON FIRE I'D HAVE NO WAY OF GETTING OUT THE VEHICLE WITH THE DOOR HANDLE BROKE OFF. THEY JUST TOLD ME IT WAS UP TO ME OR I'D HAVE TO WAIT UNTIL THEY WAS ENOUGH COMPLAINTS. THAT DOESN'T SEEM RIGHT NOW I'M HAVING TO LEAVE THE CAR SITTING CAUSE OF THESE SAFETY ISSUES SINCE I'M ON A LIMITED INCOME AND GM SHOULD BE RESPONSIBLE FOR THESE SAFETY ISSUES. THANK YOU VERY MUCH *TR

Mar 14, 2013

STEERING,ENGINE AND ENGINE COOLING

1 complaint

I WAS PULLING OUT OF A PARKING LOT AT ABOUT 5 MPH THEN I THOUGHT MY ENGINE STALLED BECAUSE I COULDN'T TURN THE WHEEL. IT TURNS OUT THE ENGINE WAS ON, AND POWER STEERING APPEARED ON THE DISPLAY. I PULLED OVER TO SEE WHAT WAS WRONG. AFTER TURNING THE CAR OFF, THEN ON, THE PROBLEM WENT AWAY (I THINK FOR ONLY A TEMPORARY PERIOD). *TR

Feb 03, 2013

STEERING,AIR BAGS,ELECTRICAL SYSTEM

1 complaint

WHILE DRIVING OR PARKED I SEE THE SERVICE AIR BAG LIGHT COME ON. IT HAS BEEN GOING ON AND OFF. I HAVEN'T READ WHERE ANYONE ELSE HAS BEEN HAVING THIS ISSUE YET. BUT I HAVE HAD THE IGNITION STUCK IN THE ON POSITION. I HAD TO UNPLUG THE BATTERY UNTIL THE NEXT MORNING. WHEN I COULD GO TO THE DEALERSHIP. THEY FIXED THE CAR IT WAS STILL UNDER WARRANTY AT THE TIME OF INCIDENT. BUT NOW I AM GETTING THIS SERVICE AIR BAG LIGHT, WHEN IT DOES COME ON I CAN'T SEE THE MILEAGE NOR THE TEMPERATURE GAUGE. I WANT TO KNOW CAN THIS BE FIXED? *JS

Jun 07, 2012

ENGINE AND ENGINE COOLING,AIR BAGS

1 complaint

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE DECELERATED TO 40 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM BUT THE VEHICLE WAS NOT REPAIRED. ON A SEPARATE OCCASION, THE AIR BAGS FAILED TO DEPLOY WHEN THE VEHICLE WAS INVOLVED IN A CRASH. THE VEHICLE WAS DESTROYED. THE FRONT SEAT DRIVER SUSTAINED MINOR INJURIES TO THE RIGHT HAND. IN ADDITION, THE FRONT SEAT PASSENGER AND AND REAR SEAT PASSENGER BOTH SUFFERED MINOR HEAD INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.

Apr 02, 2012

Crash: 1

Injuries: 3

SERVICE BRAKES, HYDRAULIC

1 complaint

I WAS TURNING LEFT AT A DUEL LEFT TURN LANES, I WAS ON THE OUT SIDE, AS I TURNED AND ACCELERATED TO 35 THE BIG RED TRUCK ON THE INSIDE LANE CAME INTO MY LANE OF TRAVEL. AS I SAW THIS BIG RED TRUCK GOING ACROSS MY HOOD I TRIED TO STOP AND DOWN SHIFT WHEN THE LEFT FRONT TIRE SKIDDED AND THE CAR JERKED TO THE LEFT AND THE CAR AND TRUCK MET. *TR

Feb 10, 2012

Crash: 1

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

1 complaint

MY 2010 HHR HAS EXPERIENCED AN IGNITION ISSUE AS WELL. I CANNOT GET THE KEY TO TURN BACK TO THE OFF POSITION. I GOT HOME FROM WORK AT MIDNIGHT, PUT THE CAR IN PARK AND WHEN I TRIED TO SHUT THE CAR OFF IT WOULD NOT TURN BACK. THE ONLY OPTION I HAD WAS TO PULL THE ECM FUSE AND DISCONNECT THE BATTERY (OR LET IT RUN OUT OF GAS). THE GEAR SHIFTER WILL ALLOW ME TO SHIFT BETWEEN ALL GEARS BUT IT WON'T TURN OFF. ALL THE ELECTRICAL STAY ON, I HAVE ONLY OWNED THIS CAR FOR 3 MONTHS. *TR

Dec 08, 2011

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

MY 2010 CHEVY HHR HAS EXPERIENCED AN IGNITION ISSUE. THE KEY, WHEN THE CAR IS SET TO PARK, WILL NOT DISENGAGE. IT REMAINS ON, WITH THE ONLY OPTION BEING TO LET THE CAR RUN OUT OF GAS/THE BATTERY TO DRAIN. THE KEY WILL TURN (AS IF TO START THE CAR), AND THE GEAR CAN BE SHIFTED FROM PARK TO REVERSE, NEUTRAL, ETC., BUT WILL NOT TURN OFF. ALL SYSTEMS STAY ON, POTENTIALLY BURNING OUT ELECTRICAL COMPONENTS OR CAUSING PERMANENT ENGINE DAMAGE. THE ONLY WAY TO SAFELY ADDRESS THE IMMEDIATE ISSUE IS TO DISENGAGE THE FUSES UNDER THE STEERING WHEEL, WHICH MANY CONSUMERS MAY BE UNABLE TO DO. *TR

Nov 21, 2011

ELECTRICAL SYSTEM,TIRES

1 complaint

I WENT TO TURN OF MY CAR AFTER TAKING MY WIFE TO WORK, AND THE IGNITION WOULD NOT TURN OFF. I HAD TO SIT IN MY CAR FOR 5 HRS AT THE REPAIR SHOP TILL THEY OPENED. THIS REPAIR COST ME $452.00 WAS TOLD THAT THE IGNITION WAS BAD AND THE HOUSING THAT THE TUMLERS SET IN WAS BAD. THE TRACTION LIGHT COMES ON AND AFTER ABOUT 2 MIN WILL GO OFF. TIRE MONITOR FOR TIRE PRESSURE COMES ON AND GOES OFF NOW IT IS OFF FOR THE LEFT REAR TIRE. *KB

Sep 15, 2011

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

THE KEY WILL NOT TURN TO THE OFF POSITION, CAN NOT TURN OFF VEHICLE, HAVE TO DISCONNECT FUEL PUMP POWER AND THEN DISCONNECT THE VEHICLE BATTERY. MFG KNOWS OF THIS PROBLEM AND WILL NOT DO ANYTHING WITH OUT CHARGING LARGE AMOUNT OF MONEY. I HAVE BEEN A MECHANIC FOR MANY YEARS AND HAVE NOT SEEN THIS PROBLEM EVER. I WANT TO SEE A RECALL TO CORRECT THIS VERY DANGEROUS CONDITION. *TR

Sep 05, 2011

2010 CHEVROLET HHR Problems & Complaints

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