108
Complaints Reported

Complaints by Component

STEERING
14 complaints
INABILITY TO CONTROL THE STEERING ON ROUGH ROADS. STEERING IS VERY LOOSE WHILE DRIVING AT ALL SPEEDS. ALSO, VEHICLE DARTS IN BOTH DIRECTIONS WHILE BRAKING. *AK
Apr 28, 2004
POWER STEERING INTERMITTENTLY LOCKS UP DURING TURNS AT LOW SPEEDS. THIS SAME THING HAPPENED 3 YEARS AGO. CHEVROLET DEALERS AND CUSTOMER SERVICE BOTH DENY ANY EVIDENCE OF A RECURRING PROBLEM WITH IMPALAS ALTHOUGH THE NHTSA WEB SITE AND AN IMPALA OWNERS' WEB SITE BOTH LIST NUMEROUS OCCURRENCES OF THIS MALFUNCTION. THIS IS A VERY DANGEROUS SITUATION THAT RENDERS THE CAR TEMPORARILY OUT OF CONTROL. *AK
Mar 02, 2004
STEERING ASSIST STOPS WHEN TURNING. NOT ALL THE TIME BUT IT HAS HAPPENED SEVERAL TIMES.ITS VERY SCARY WHEN IN TRAFFIC.SO FAR NO ACCIDENTS, BUT ITS JUST A MATTER OF TIME WHEN .
Jan 13, 2004
THE FIRST TIME IT HAPPENED I WANTED TO TURN LEFT INTO A SHOPPING CENTER. I SLOWED DOWN TO TURN LEFT AND THE STEERING WAS TO DIFFICULT TO TURN, I HAD TO RUN OVER A CURB AND OVER A PATCH OF GRASS TO AVOID HITTING A CAR. I STOPPED THE CAR, PUT IT IN PARK AND ATTEMPTED TO TURN THE STEERING WHEEL TO THE LEFT AND RIGHT TO NO AVAIL. I SHUT THE ENGINE OFF AND STARTED IT BACK UP AGAIN, PUT THE CAR IN DRIVE AND THE STEERING WHEEL TURNED, BUT NOT WITH EASE. THIS ALSO OCCURRED ON MY WAY HOME INTO MY DRIVEWAY. THIS PROBLEM HAS OCCURED ABOUT FIFTEEN TIMES. THIS IS A "SAFETY HAZARD" AND COULD BE LIFE THREATENING. *AK
Jan 12, 2002
IDLER ARM HAS WORN, CAUSING VEHICLE TO DRIFT FROM LEFT TO RIGHT WHEN DRIVING. DEALER HAS BEEN NOTIFIED.*AK
Feb 28, 2001
+ 9 more complaints for this component
VISIBILITY
13 complaints
REAR VISION IS IMPARED WHEN LOOKING THROUGH BACK GLASS.THE DE-ICER/DEFROSTER HAS TURNED ( FOGGY) .THIS IS A REAL SAFETY CONCERN AT NIGHT ESPECIALLY.
Jan 13, 2004
HEATER CORE IN MY 1996 IMPALA IS CONSTANTLY CLOGGING, THEREFORE NO HEAT AND NO DEFROSTERS. COOLING SYSTEM FLUSHED 2 TIMES BY CHEVROLET GARAGE. THEY HAVE NO WAY TO CORRECT THE PROBLEM. THIS PROBLEM IS NATION WIDE AND NOT A LOCAL ISSUE. *JB
Mar 05, 2003
HEATER CORE BLOCKED-NO DEFROST CAPABILITY-VISION OBSTRUCTED-DANGEROUS SITUATION-THE IMPALA CLUB HAS HUNDREDS OF REPORTS OF THIS DEFECT WHICH APPEARS DUE TO THE DEX-COOL ANTI FREEZE INSTALLED BY GMC AT THE FACTORY.ACCORDING TO INPUT FROM THE MEMBERSHIP REPLACEMENT OF THE CORE, FLUSHING THE SYSTEM, REPLACEMENT OF THE RADIATOR AND REFILLING WITH TRADITIONAL ANTI FREEZE CORRECTS THE PROBLEM. FAILURE IN THE SYSTEMS WITH THE DEX-COOL OCCURS IN AS LITTLE AS 11,000 MILES BUT MANY FAILURES SEEM TO OCCUR AT 40,000 TO 50,000 MILES. THE DEX-COOL IS STATED TO LAST FOR 100,000 MILES. GM IS PRESENTLY REFUSING TO CORRECT THE DEFECT. *AK
Apr 13, 2000
RIGHT (PASSENGER SIDE) WINDSHIELD WIPER LINKAGE FAILED. THE LINKAGE IN THE COWL PLENUM CHAMBER BROKE AT THE ATTACHMENT TO THE RIGHT W/S WIPER DRIVE PIVOT. *AK
Apr 03, 2000
HEATER CORE CLOGS UP FROM (DEX-COOL) ANTIFREEZE, RESULTING IN NO HEAT FOR DEFROSTERS CAUSING FOGGING OF THE WINDOWS, UNABLE TO RECTIFY. *MJS
Mar 29, 2000
+ 8 more complaints for this component
POWER TRAIN
12 complaints
ODOMETER INSTRUMENT CLUSTER RESISTERS OPERATE AT SUCH HIGH TEMPERTURES BECAUSE OF A LACK OF VENTILATION THAT THE SOLDER JOINTS MELT CAUSING THE ODOMETER TO FAIL .I FEEL IF THESE RESISTERS COULD FALL OUT INTO THE INSTRUMENT CLUSTER IT COULD CAUSE AN ELECTRICIAL FIRE..
Sep 04, 2000
ODOMETER INSTRUMENT CLUSTER RESISTERS OPERATE AT SUCH HIGH TEMPERTURES BECAUSE OF A LACK OF VENTILATION THAT THE SOLDER JOINTS MELT CAUSING THE ODOMETER TO FAIL .I FEEL IF THESE RESISTERS COULD FALL OUT INTO THE INSTRUMENT CLUSTER IT COULD CAUSE AN ELECTRICIAL FIRE..
Sep 04, 2000
STARTING IN THE 1990 MODEL YEAR, GM HAS BEEN IMPROPERLY INSTALLING DIFFERENTIAL COVER GASKETS THAT DO NOT HAVE THE LUBRICATING HOLES!! IF YOU DO NOT CHANGE THIS GASKET TO ONE THAT HAS THE PROPER HOLES, YOUR OUTER AXLE BEARINGS, AS WELL AS THE AXLES THEMSELVES, WILL BE DESTROYED BY AROUND 70K MILES. THE DAMAGED (UNDER LUBRICATED) BEARINGS WILL WEAR GROOVES IN THE AXLE SHAFTS, REQUIRING THAT THEY ALSO BE REPLACED. IF THIS IS LEFT UNCHECKED, THE METAL BITS FROM THE DAMAGED OUTER BEARINGS AND AXLES WILL ALSO DAMAGE THE INNER BEARINGS, PINION BEARINGS, AS WELL AS CAUSE THE SPIDER GEARS TO WEAR INTO THE DIFFERENTIAL CARRIER. GM HAS BEEN MADE AWARE OF THIS PROBLEM, BUT CURRENTLY HAS DONE NOTHING ABOUT IT. EVEN THE NEW VEHICLES STILL COME WITH THE IMPROPER GASKETS. FACTORY REPLACEMENT GASKETS ALSO LACK THE LUBRICATING HOLES. GM DOES NOT ACKNOWLEDGE THAT THE REAR AXLE GASKET HAS A PROBLEM. AS A SIDE NOTE, GM FULL-SIZE LIGHT-DUTY PICKUPS ALSO SUFFER FROM THIS PROGLEM. I FEEL THIS PROBLEM SHOULD BE CORRECTED AT NO EXPENSE TO THE OWNERS. I WOULD ASSUME THAT SHOULD YOU BE TRAVELING AT HIGHWAY SPEEDS AND THE REAR END/AXLE GOES, SOMEONE/THING IS GOING TO GET HURT, NOT TO MENTION THE HIGH EXPENSE OF THE REPAIRS TO THE VEHICLE. *AK
Jan 29, 1999
STARTING IN THE 1990 MODEL YEAR, GM HAS BEEN IMPROPERLY INSTALLING DIFFRENTIAL COVER GASKETS THAT DO NOT HAVE THE LUBRICATING HOLES!!! IF YOU DO NOT CHANGE THIS GASKET TO ONE THAT HAS THE PROPER HOLES, YOUR OUTER AXLE BEARINGS, AS WELL AS THE AXLES THEMSELVES, WILL BE DESTROYED TY AROUND 70K MILES. THE DAMAGED (UNDER LUBRICATED) BEARINGS WILL WEAR GROOVES IN THE AXLE SHAFTS, REQUIRING THAT THEY ALSO BE REPLACED. IF THIS IS LEFT UNCHECKED, THE METAL BITS FROM THE DAMAGED OUTER BEARINGS AND AXLES WILL ALSO DAMAGE THE INNER BEARINGS, PINION BEARINGS, AS WELL AS CAUSE THE SPIDER GEARS TO WEAR INTO THE DIFFERENTIAL CARRIER. GM HAS BEEN MADE AWARE OF THIS PROBLEM, BUT CURRENTLY HAS DONE NOTHING ABOUT IT, AND EVEN THE NEW VEHICLES STILL COME WITH THE IMPROPER GASKETS. FACTORY REPLACEMENT GASKETS ALSO LACK THE LUBRICATING HOLES. GM DOES NOT ACKNOWLEDGE THAT THE REAR AXLE GASKET HAS A PROBLEM. AS A SIDE NOTE, GM FULL-SIZE LIGHT-DUTY PICKUPS ALSO SUFFER FROM THIS PROBLEM. I FEEL THIS PROBLEM SHOULD BE CORRECTED AT NO EXPENSE TO THE OWNERS. I WOULD ASSUME THAT SHOULD YOU BE TRAVELING AT A HIGHWAY SPEEDS AND THE REAR END/AXLE GOES, SOMEONE OR SOMETHING IS GOING TO GET HURT NOT TO MENTION THE HIGH EXPENSE OF CORRECTING THE PROBLEM IF YOU HAVE TO HAVE THE REAR END REPLACED.
Jan 06, 1999
GENERAL MOTORS IMPROPERLY INSTALLED DIFFERENTIAL COVER GASKETS THAT DO NOT HAVE LUBRICATING HOLES, WHICH COULD CAUSE THE OUTER AXLE BEARINGS/AXLE SHAFT TO BE DAMAGED AROUND 70000 MILES. THE DAMAGED BEARINGS COULD POTENTIALLY WEAR GROOVES IN THE AXLE SHAFTS. IF NOT FIXED, THE METAL BITS FROM DAMAGED OUTER BEARINGS COULD ALSO DAMAGE THE INNER BEARINGS/PINION BEARINGS, AS WELL AS CAUSING THE SPIDER GEARS TI WEAR INTO THE DIFFERENTIAL, CAUSING REAR END FAILURE WHICH COULD RESULT IN AN ACCIDENT. *AK
Jan 21, 1998
+ 7 more complaints for this component
ELECTRICAL SYSTEM
9 complaints
TL* THE CONTACT OWNED A 1996 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND CRASHED INTO A DITCH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Aug 25, 2014
Crash: 1
ALL 3 BATTERIES HAVE LEAKED ACID OUT. HAD A PUDDLE OF ACID ON GARAGE FLOOR, THAT MY 6 YEAR OLD SON ALMOST STEPPED IN BARE FOOTED.*AK
Jan 08, 2002
I BELONG TO AN IMPALA SS CLUB AND SEVERAL YEARS AGO WE NOTICED THAT THE STOCK AC/DELCO (?) 676 BATTERY WOULD SOMETIMES LEAK. MANY COMPLAINED TO GMC BUT NOTHING HAPPENED SO AS PRECAUTION MANY PEOPLE CHANGED OUT THEIR BATTERY SINCE GM WOULD DO NOTHING ABOUT IT. NOW WE (THE CLUB) NOTICED THAT THERE IS AN INVESTIGATION ON THE CHEVY SUBURBAN AND TAHOE AND YUKON ABOUT THE SAME BATTERY. THIS IS SOMETHING THAT HAS BEEN HAPPENING AT LEAST SINCE 1994 WHEN OUR IMPALAS STARTED TO BE MADE. THESE BATTERYS ARE SHODDY. PLEASE TAKE HELP TAKE THEM OFF THE ROAD. I ALREADY SWAPPED OUT MY BATTERY SINCE I DIDN'T WANT ANY ACID SPILLING IN THE ENGINE BAY.*AK
Jun 22, 2000
THE VEHICLE WAS STARTED & IMMEDIATELY THE LOCKS BEGAN ENGAGING & DISENGAGING IN RAPID SEQUENCE, THEN THERE WAS A SNAP AND I BEGAN TO SMELL BURNING WIRES. I NOTICED SMOKE RISING TO MY LEFT COMING FROM THE OUTSIDE HOOD VENTS. I TRIED TO GET OUT OF THE VEHICLE BUT I COULD NOT UNLOCK OR OPEN THE DRIVERS DOOR. I HAD TO MANUALLY UNLOCK THE DOOR. MY HUSBAND CAME OUT AND CHECKED UNDER THE HOOD HE SAW SMOKE COMING FROM AROUND THE FIRE WALL. HE THEN LOOKED UNDER THE DRIVERS SIDE DASH BOARD AND SAW FLAMES. I AT THAT POINT CONTACTED 911 AND HE WAS ABLE TO PUT OUT THE FIRE WITH A GARDEN HOSE. THE FIRE COMPANY ARRIVED AND CHECKED TO MAKE SURE THE FIRE WAS OUT, THEY DISCONNECTED THE BATTERY. I AM GLAD I WAS OF A CLEAR FRAME OF MIND OR I WOULD HAVE BEEN LOCKED IN THE CAR. WE COULD NOT OPEN ANY OF THE OTHER DOORS OF THE VEHICLE WITHOUT UNLOCKING THEM MANUALLY. THE VEHICLE FILLED WITH SMOKE WHICH WAS VERY TOXIC. THIS COULD HAVE DEVELOPED INTO A VERY SERIOUS LIFE THREATENING SITUATION IF I HAD NOT GOTTEN OUT OF THIS VEHICLE. I HAVE CONTACTED GENERAL MOTORS AND THEY ARE NOW INVOLVED IN THE INVESTIGATION WITH THE DEALERSHIP.
Nov 03, 1999
Fire: 1
POSITIVE POST OF BATTERY FORCED OUT FROM INSIDE BATTERY. EXTENSIVE PAINT AND RUST DAMAGE OCCURED. I AM AWARE OF MANY OTHER SUCH CASES WITH DELCO BATTERIES.
Sep 27, 1999
+ 4 more complaints for this component
FUEL SYSTEM, GASOLINE
9 complaints
FUEL PUMP FUSE BLOW OUT. THE CAR CUTS OFF AND STOPS WHILE DRIVING, BLOWING OUT THE FUSE. WHEN A NEW FUSE IS INSTALLED AND THE ENGINE IS STARTED, IT BLOWS OUT AGAIN. THE PROBLEM IS CAUSED BY A FAULTY WIRING HARNESS TO THE FUEL PUMP ASSEMBLY. THE WIRING ON THE FUEL PUMP SENDER UNIT MELTS AND PEELS BACK THE INSULATION, CAUSING THE BARE WIRES TO TOUCH AND SHORT AGAINST THEMSELVES OR GROUND OUT AGAINST THE CAR. THIS OCCURS RIGHT AT THE TOP OF THE FUEL PUMP TANK ON THE SENDER ASSEMBLY OR JUST INSIDE THE TANK. THE FUEL PUMP WIRING HARNESSES ON THESE VEHICLES ARE PROBLEMATIC AND DEFECTIVE, POTENTIALLY CAUSING A FIRE IN THE FUEL TANK AND EVENTUALLY A CATASTROPHIC EXPLOSION. A NEW FUEL PUMP SENDER (OEM PART NO. 25028955) WAS REPLACED IN ADDITION TO A NEW ELECTRIC FUEL PUMP, AND NEW FUEL FILTER. *JB
Oct 12, 2006
ON 7/2/2000 I WAS RETURNING HOME FROM A TRIP AND MY CAR WENT DEAD WHILE I WAS DRIVING ALONG AT ABOUT 35 MPH. I WAS ABOUT 5 MILES FROM HOME WHEN THIS HAPPENED SO I GOT THE CAR OFF THE ROAD AND CONTACTED MODERN CHEVROLET IN WINSTON SALEM NC ON MONDAY MORNING AND HAD THEM PICK THE CAR UP FOR REPAIR. WHEN THEY CONTACTED ME THE SAME DAY THEY TOLD ME THE FUEL PUMP FUSE HAD BLOWN OUT AND MY CAR WAS READY TO PICK UP. WHEN I PICKED THE CAR UP THEY TOLD ME IF THE FUSE BLEW OUT AGAIN THAT I MAY NEED TO HAVE THE FUEL PUMP REPLACED. THIS REPAIR COST ME $150.00. ON AUGUST THE 20TH, 2000 I WAS ON THE WAY HOME FROM A TRIP WITH MY COUSIN AND WE WERE ABOUT 150 MILES FROM HOME TRAVELING EAST ON I-40 AT ABOUT 65 MPH WHEN THE CAR WENT DEAD AGAIN. I MANAGED TO GET THE CAR OFF THE ROAD AND GET ASSISTANCE TO GET IT HOME. I LEFT IT AT MODERN CHEVROLET AGAIN FOR REPAIR. THAY CALLED ME THE NEXT DAY AND SAID THE FUEL PUMP NEEDED TO BE REPLACED SO I TOLD THEM TO GO AHEAD. AS IT WENT THE FUEL PUMP AND THE SENDING UNIT BOTH NEEDED REPLACING. I TOLD THEM I WANTED THE PARTS WHEN THEY FINISHED. WHEN IT WAS ALL OVER THIS COST ME $1050.00 IN REPAIR AND TOWING. WHEN I RECEIVED THE FUEL PUMP AND SENDING UNIT WHICH I HAD TO ASK FOR AS THEY DIDN'T LEAVE IT WITH THE VEHICLE I FOUND THE WIRING TO THE PUMP HAD SHORTED OUT SOME HOW AND THE WARE WAS BARE FOR ABOUT AN INCH AND HAD SHORTED AGAINST ANOTHER WIRE. THIS WAS AN IN TANK FUEL PUMP AND SENDING UNIT AND I FEEL I WAS LUCKY THE VEHICLE DIDN'T CATCH ON FIRE. I HAVE THE FUEL PUMP AND SENDING UNIT IF IT IS NEEDED.
Aug 26, 2000
GMC IN RECENT YEARS HAS REPLACED MOST OF THE FUEL LINES ON ITS VEHICLES WITH A FLEXABLE NYLON FUEL LINE. THIS WAS DONE TO SAVE MONEY AND MAKE INSTALLATION EASIER. THE METAL END FITTING ARE JUST ATTACTED TO THE LINES BY SHIRNK RAPPING THE NYLON LINE TO THE FITTINGS. AS PER GM'S OWN SERVICE MANUAL THESE NYLON FUEL LINES ARE VERY VULNERABLE TO DAMAGE FROM CHAFFING, SHARP OBJECTS, HEAT. THE SERVICE MANUAL STATES THAT THESE FUEL LINES MUST NOT BE EXPOSED TO TEMPERATURES ABOVE 190 DEGREES F. FOR MORE THAN AN HOUR, OR 235 DEGRESS AT ANY TIME. THE ENGINE COMPARTMENT ENVIRONMENT OF THIS VEHICLE CAN FAR EXCEED 235 DEGREES F. I HAVE SEEN THE LINES SOFTEN FROM EXPOSURE TO HEAT AND THE SHRINK RAP AT THE METAL END FITTINGS RELAX. THESE LINES ARE USED BEFORE THE FUEL PRESSURE REGULATOR AND ARE EXPOSED TO THE FULL FUEL PRESSURE THAT THE FUEL PUMP CAN GENERATE. THIS CAN BLOW THE ENDS RIGHT OFF THE NYLON LINES WHEN THEY ARE EXPOSED TO HEAT ABOVE 200 DEGREES F. THIS CAN CAUSE A MAJOR ENGINE COMPARTMENT FIRE SINCE THERE ARE SEVERAL IGNITION SOURCES (ELECTRICAL SPARK AND AUTO IGNITION FROM HEAT)
Apr 06, 2000
I FOUND TWO VEHICLES THAT HAD THE FUEL PUMP HARNESS WITH MELTED WIRES. I THOUGHT THIS WOULD BE OF INTEREST TO THE NTSA BECAUSE OF POSSIBLE FIRE HAZARD
Aug 03, 1999
THE FUEL GAUGE WAS READING FULL WHEN THE VEHICLE WAS ON EMPTY DUE TO A SHORT THAT HAD WELDED WIRES TOGETHER INSIDE OF THE TANK. DEALER HAS REPAIRED VEHICLE.
Jul 23, 1999
+ 4 more complaints for this component
SUSPENSION
8 complaints
CHEVROLET DEALERSHIP WILL NOT HONOR THE RECALLS YOU HAVE PLACED ON THE CAPRICE CAR I HAVE. *AK
Mar 26, 2005
THE LOWER BALL JOINT EXPERIENCED THE SAME FAILURE AS STATED IN THE RECALL, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *JB
Apr 22, 2003
WHEN THE VEHICLE ACCELERATED FROM A STOP,THERE WAS A KNOCKING NOISE COMING FROM VEHICLE'S UNDER BODY. CONSUMER BELIEVED THE LOWER CONTROL ARM WAS DEFECTIVE. *JB
Mar 31, 2003
THE BALL JOINTS SNAPPED IN HALF, CAUSING THE FRONT END TO COLLAPSE. CONSUMER STATED THAT THE BALL JOINTS SNAPPED ONCE PRIOR TO THE ABOVE INCIDENT MENTIONED. MANUFACTURER HAS BEEN NOTIFIED. *AK
Sep 22, 1999
LEFT/RIGHT CONTROL ARM ASSEMBLIES FAILED TWICE.
Oct 03, 1996
+ 3 more complaints for this component
ENGINE AND ENGINE COOLING
8 complaints
I BOUGHT MY 1996 IMPALA SS BRAND NEW, AND EVERY YEAR SINCE THEN IN THE WINTER TIME I LOOSE THE HEAT. THE DEALER, WHILE THE CAR WAS STILL UNDER WARRANTY, WOULD FLUSH THE HEATER CORE AND SOMETIMES REPLACE IT YEARLY. THE PROBLEM STILL IS NOT FIXED, AND I HAVE LOST THE HEAT IN THE CAR AGAIN AND THE DEALER WILL NO LONGER FIX THE PROBLEM BECAUSE THEY CLAIM IT IS OUT OF WARRANTY EVEN THOUGH THEY HAVE ALL OF THE SERVICE RECORDS SHOWING THE HISTORY OF THE PROBLEM. I THINK THIS IS TOTALLY UNFAIR TO THE OWNER, AND I HAVE TALKED TO MANY CAPRICE/IMPALA SS OWNERS OF THIS YEAR WHO ARE GOING THROUGH THE SAME PROBLEM. CHEVY KNOWS OF THE PROBLEM BUT DOES NOTHING TO CORRECT IT, AND NOW THE OWNERS ARE LEFT WITH THE BILL AND IF YOU CANNOT AFFORD TO HAVE THEM FIX IT YOU DRIVE IN A COLD CAR. IF THEY DO NOT KNOW WHAT IS CAUSING THIS PROBLEM, THEN CHEVY/DEALERSHIP SHOULD BE RESPONSIBLE FOR FLUSHING OR REPLACING MY HEATER CORE(WHATEVER IS NEEDED TO RESTORE THE HEAT) FOR AS LONG AS I OWN THE CAR. I NEED SOME HELP WITH THIS, I AM ONLY A SMALL GUY FIGHTING A GIANT. ANY ASSISTANCE YOU CAN PROVIDE WOULD BE GREATLY APPRECIATED. THANKS KJB. TS
Dec 17, 2002
MANUFACTURER USED A PLASTIC TANK ON TOP OF RADIATOR INSTEAD OF METAL. PLASTIC TANK BECAME SPLIT, AND ANTIFREEZE POURED OUT, COULD POSSIBLY CAUSE A FIRE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Nov 07, 2001
CRACKED CYLINDER HEAD GASKET IS CAUSING ENGINE TO OVERHEAT AND COOLANT LEAKAGE, CONSEQUENTLY CREATING A POTENTIAL ENGINE FIRE. PRIOR ENGINE COOLANT LEAKAGE CAUSED DAMAGE TO THE WATER PUMP, POWER STEERING ASSEMBLY, AND POSSIBLY THE CURRENT HEAD GASKET DEFECT. PRIOR COOLANT LEAKAGE ONTO THE POWER STEERING BELT CAUSED POWER STEERING FAILURE THAT REQUIRED REPLACEMENT OF THE POWER STEERING BELT AND ENGINE SERPENTINE BELT. POWER STEERING BELT AND ENGINE SERPENTINE BELT WERE REPLACED SEPT. 1999. WATER PUMP WAS REPLACED NOV. 2000.
Apr 21, 2001
COOLENT DEX COOL FAILED AT HALF ITS WARRANTY AND CAR DAMAGINGLY OVERHEATED. THIS FAILURE CAUSED THE REPLACEMENT OF THE COOLANT RESERVOIR, RADIATOR, THERMOSTAT, WATER PUMP. IT ALSO REQUIRED DAYS OF FLUSHING OUT THE HEATER CORE AND THE COOLING SYSTEM. IT MAY HAVE PERMANENTLY DAMAGED AN EXPENSIVE HIGH PERFORMANCE ENGINE.
Feb 06, 2001
VEHICLE STALLS ON THE HIGHWAY AND DOES NOT RESTART CAUSING SAFETY CONCERN TO THE DRIVER. YH
Jan 13, 2000
+ 3 more complaints for this component
TIRES
8 complaints
ALL TIRES .TREAD SEPARATION IN PROGRESS( DOT NUMBER: N/A TIRE SIZE: 255/50ZR17 )
Sep 16, 2000
TIRES ARE RUBBING AGAINST THE FENDER ,EVEN WITH NORMAL AMOUNT OF WEIGHT IN THE VEHICLE, ALMOST CAUSING THE TIRE TO BLOW OUT. *AK
Jun 16, 1999
TIRE FAILED, WENT FLAT OVERNIGHT.
Dec 13, 1997
TWO OF B.F. GOODRICH TIRES LOAE PRESSURE, ONE AT AN ALARMING RATE. *AK
Dec 10, 1997
B.F. GOODRICH SIDEWALL TIRE FAILURE. *AK
Dec 10, 1997
+ 3 more complaints for this component
SERVICE BRAKES, HYDRAULIC
6 complaints
BOSCH ANITLOCK BRAKE SYSTEM PUMP COMPLAINT ABOUT THE FAILURE OF THE BOSCH ABS PUMP ON MY 1996 CHEVROLET IMPALA. THE REAR BRAKES FAILED ON MY AUTOMOBILE. I TOOK THE CAR TO MY MECHANIC WHO DISCOVERED A FLUID LEAK IN THE REAR BRAKES AND SUSPECTED SOME TYPE OF FAILURE WITHIN THE ANTILOCK BRAKE SYSTEM. SINCE THE CARS MILEAGE WAS ONLY 14,783 AND THE BRAKES SHOULD NOT BE FAILING ALREADY, HE TOOK THE CAR TO A LOCAL CHEVROLET DEALERSHIP, CHUCK OHL IN CHARDON, OHIO. THE CHEVY DEALERSHIPS SERVICE DEPARTMENT DIAGNOSED THE TROUBLE AS ABS PUMP FAILURE, SO THEY REPLACED THE BOSCH UNIT FOR $1,635 BILLED TO MY MECHANIC. CHEVROLET HAD NO REPORTED RECALLS ON THIS UNIT AND SINCE THE NEW CAR WARRANTY OF 36,000 MILE/3 YEARS IS EXPIRED, I WAS LEFT TO PAY $1725.14 (INCLUDES TAX) FOR THE NEW BOSCH ABS PUMP. CHEVROLET SERVICE LISTED THE ABS PUMP LEAKING DUE TO CORROSION. I KEPT THE ORIGINAL PUMP- THERE IS NO CORROSION ON IT OR ANY OTHER AREA OF THE VEHICLE. I AM THE ORIGINAL OWNER OF THIS CAR AND HAVE KEPT IT GARAGED EVERY WINTER FROM OCTOBER TO MAY. THEREFORE, IT SUFFERS NO CORROSION FROM OHIO WINTERS. THE BRAKE PADS AND ROTORS ARE IN EXCELLENT CONDITION. IN NO WAY HAVE THE BRAKES BEEN ABUSED ON THIS VEHICLE. THE ONLY REASONABLE EXPLANATION FOR THIS BRAKE FAILURE IS THE ORIGINAL BOSCH ABS PUMP WAS DEFECTIVE. I WROTE COMPLAINT LETTERS TO CHEVROLET AND TO BOSCH. CHEVY CUSTOMER ASSISTANCE HAS NEVER ANSWERED MY LETTER BUT I CALLED & THEY DENIED THE CLAIM BECAUSE THE CAR IS NO LONGER UNDER WARRANTY. BOSCH ANSWERED IN WRITING. WITH NO CORROSION ON MY VEHICLE AND THE ABS WARNING LIGHT HAS NEVER ILLUMINATED, BOSCH'S EXPLANATION FOR THE ABS PUMP FAILURE SUGGESTS THE BRAKE SYSTEM ABSORBED MOISTURE. THEY ALSO STATE THE BRAKE FLUID SHOULD BE REPLACED EVERY 1 TO 2 YEARS, "LIKE MANY VEHICLE MANUFACTURERS INCLUDE IN RECOMMENDED MAINTENANCE SCHEDULES." I HAVE CAREFULLY CHECKED THE CHEVROLET OWNER'S MANUAL DELIVERED WITH MY VEHICLE-CHANGING BRAKE FLUID IS NOT MENTIONED. *AK
Dec 06, 2000
LF DISC BRAKE CALIPER HAS HAD A PROBLEM WITH NOT RELEASING OR "FLOATING" PROPERLY. THIS HAS CAUSED ACCELERATED WEAR TO THE OUT BRAKE PAD. DEALER HAS BEEN UNABLE TO CORRECT. I HAD TO CORRECT MYSELF. I AM AN ASE MASTER AUTO TECHNICIAN. DEALER STATED THAT THIS WAS "NORMAL" WHICH IT IS NOT. IF I WAS NOT A TRAININED, CERTIFIED AND LICENSED BRAKE TECHNICIAN THE PROBLEM WOULD NOT HAVE BEEN DETECTED AND/OR CORRECTED. THIS COULD HAVE LEAD TO REDUCED BRAKING ABILITY AND POSSIBLE ACCIDENT. *AK
Apr 06, 2000
REAR BRAKE CALIPER(S) FREEZESS ON MOUNTING FRAME, CAUSING VERY LOW BRAKE PEDAL. IN SOME CASES, THE CALIPER FALLS OFF MOUNTING FRAME, CAUSING LOSS OF BRAKING. *AK
Jul 08, 1999
THE BRAKING SYSTEM IS INADEQUATE TO PROPERLY STOP THIS VEHICLE. THE FRONT BRAKE PADS WEAR ABOUT TWO TO THREE TIMES FASTER THAN THE REAR.
Aug 04, 1998
PROPORTIONAL VALVE DESIGNED FOR DISC/DRUM, NOT FOR DISC/DISC. PRESENTS IMPROPER BIAS TO FRONT BRAKES. *AK
Oct 10, 1997
+ 1 more complaint for this component
WHEELS
4 complaints
BACK IN NOVEMBER 1995 I PURCHASED A NEW 1996 CHEVROLET IMPALA. I BROUGHT THE VEHICLE TO MY HOME AND DID A COMPLETE VEHICLE INSPECTION. WHAT I FOUND WAS THE DEALERSHIP LANAN CHEVROLET OF WOBURN MASSACHUSETTS DID A POOR JOB PREPPING THE VEHICLE FOR DELIVERY. WHAT I FOUND WAS THE LUG NUTS FOR THE WHEELS, ALL WERE LOOSE. I GOT MY TORQUE WRENCH AND TORQUED THE WHEEL NUTS TO THE 100FT LBS. I ALSO FOUND THE FRONT END COMPONENTS WERE NOT GREASED. I CALLED UP THE DEALERSHIP AND TOLD THEM THEY DID A LOUSY JOB.. TODAY 2014 SINCE GM HAS 30 MILLION RECALLS I THOUGHT I WOULD CHECK MY VEHICLES FOR ANY RECALLS . WHAT I FOUND WAS , THE LOOSE LUG NUTS ARE LISTED AS AN INCOMPLETE RECALL ON THIS VEHICLE. SINCE NOV 1995 THESE LUG NUTS HAVE BEEN REMOVED AND RE TORQUED ABOUT 50 TIMES. I CALLED THE DEALERSHIP TO CLEAR THIS RECALL FROM THE GM DATA BASE AND THE SERVICE GUY SAYS YOU HAVE TO BRING THE VEHICLE IN ..THIS IS STUPID ! *TR
Aug 02, 2014
CLEAR COATING ON THE RIGHT FRONT WHEEL RIM BASE IS BLISTERING. *AK
Dec 10, 1997
SEVERE VIBRATION AND SHAKING AT SPEEDS IN EXCESS OF 45 MILES PER HOUR.
Nov 25, 1997
CONSUMER WAS DRIVING AND THE LEFT REAR WHEEL CAME OFF . TT
Dec 13, 1995
SEAT BELTS
4 complaints
FRONT SEAT BELT RETRACTOR AND MOTION LOOK-UP DEVICE FAILLED WITHOUT WARNING. UPON REPLACEMENT FOUND THAT THE RETRACTION SPRING HAD WORN THROUGH THE PLASTIC SIDE COVER. FALURE OCCURRED WHEN I LEANED FORWARD AND APPLIED FORCE TO THE SEAT BELT SHOULDER HARNESS. IF IT HAD OCCURRED IN AN ACCIDENT, I WOULD NOT HAVE BEEN RESTRAINED.
Dec 16, 2002
THE DRIVER SIDE SEATBELT WAS INOPERATIVE. WHEN SEATBELT WAS EXTENDED OUTWARD, IT WOULD NOT RETRACT. BY ASSUMPTION, CONSUMER TESTED THE BELTS BY SLAMMING ON BRAKES, AND THEY DIDN'T RETRACT. TS CONSUMER ALSO REMOVED THE MOLDING AND FOUND THE RECOIL SPRING WAS PROTRUDING OUT OF HOLE ON THE COVER. *TT *JB
Dec 06, 2002
SEAT BELT FAILED.
Oct 27, 1997
SEAT BELT JAMMED IN THE BUCKLE ALONG THE UPPER EDGE. *AK
Jan 21, 1997
STRUCTURE
2 complaints
THE CONSUMER NOTICED THAT WHEN IT RAINED, THE PASSENGER'S SIDE FLOOR WAS SOAKED DUE TO A LEAK INSIDE THE VEHICLE. *AK *SC *JB
Jul 30, 2004
PASSENGER'S DOOR STUCK.
Feb 12, 1997
UNKNOWN OR OTHER
2 complaints
1996 CHEVROLET IMPALA CAUGHT FIRE WHILE IN MOTION.*MR *CB *JB
Dec 22, 2003
Fire: 1
UNSPECIFIED.
Dec 27, 1997
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
(1) WHILE TRAVELING THRU LAUGHLIN, NV TRAVELING WEST ON HWY 163, CAR ABRUPTLY QUITS. FUEL PUMP FUSE BLOWN. SUSPECT DYING FUEL PUMP. INSTALL NEW FUSE, TRAVEL ANOTHER 30 MILES UP HWY 95...CAR DIES AGAIN. THIS TIME, NO BLOWN FUSE. FUEL PUMP WILL NOT RUN. TOW VEHICLE TO FINAL DESTINATION (LAS VEGAS). (2) PULLED THE TANK, REMOVED THE SENDING UNIT FOR PUMP REPLACEMENT. QUICKLY NOTICED THE PROBLEM. THE FUEL PUMP WIRING INSIDE THE TANK HAD SHORTED OUT. INSULATION BURNT COMPLETELY OFF OF THE PRIMARY PUMP POWER WIRE AND SHORTED INTO THE FUEL QUANTITY GROUND WIRE. CONNECTOR AT TOP OF SENDING UNIT MELTED. (3) REPLACE SENDING UNIT, FUEL PUMP, STRAINER AND FUEL FILTER. *AK
Jun 30, 2004
AIR BAGS
1 complaint
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY.*JB
Feb 20, 2003
Crash: 1
STEERING,UNKNOWN OR OTHER
1 complaint
ODOMETER DISPLAY GOES OUT INTERMITTENTLY-DEALER SERVICE DEPARTMENT HAS INDICATED THE ONLY WAY TO CORRECT THIS PROBLEM IS TO REPLACE THE DASH. SOUNDS EXCESSIVE FOR A VEHICLE WITH LESS THAN 42,000 MILES. THE WATER PUMP LEAKING CREATES MORE OF A SAFETY HAZARD. IT LEAKS ONTO THE POWER STEERING BELT, CAUSING THE BELT TO SLIP, CAUSING THE POWER STEERING TO GO OUT INTERMITTENTLY. THERE IS NO WARNING WHEN THIS HAPPENS. AGAIN, THIS PART FAILING WITH LESS THAN 42,000 MILES ON A CAR SEEMS OUT OF LINE. MR
Oct 08, 2002
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
ENGINE SURGES WHEN COMING OFF OF IDLE. DEALER HAS STATED IT IS A KNOW PROBLEM AND THAT GMC IS WORKING ON A FIX FOR THE EGR VALVE. *AK
May 18, 2000
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
ALTERNATOR SUDDENTLY STOPPED WORKING. DASH BOARD LIGHT DOESN'T ALLOW CONSUMER TO SEE THE SPEED. HE DOESN'T KNOW HOW FAST HE IS GOING. ALSO, WHEN APPLYING BRAKE AND GAS PEDALS HEADLIGHTS GO DIM. WHEN HE RELEASES GAS AND BRAKE PEDALS, HEADLIGHTS ARE FULL FORCE. *AK
Feb 01, 2000
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
ABS LIGHT COMES ON AT RANDOM INDICATING THAT ABS IS DISABLED, RESTARTING THE VEHICLE RESETS THIS CONDITION FOR A WHILE, DEALERS UNABLE TO DIAGNOSE OR REPAIR. EGR AND EGR SOLENOID FAILED, 3 VISITS TO DEALER DID NOT FIX PROBLEM, BUT RATHER ON TWO OCCASSIONS THEY DELIBERATLY DISABLED THE EGR SYSTEM TO HIDE THE PROBLEM FROM ME. I FINALLY REPAIRED THE PROBLEM MYSELF BY REPLAING THE EGR SOLENOID AT MY OWN EXPENSE.
Sep 17, 1999
VEHICLE SPEED CONTROL
1 complaint
A PIECE OF PLASTIC THAT CAME FROM THE AIR CLEARNER AND INTAKE MANIFOLD FROM BEHIND DROPPED INTO THE THROTTLE, CAUSING THE THROTTLE THE BE WIDE OPEN.
Sep 03, 1999
FUEL SYSTEM, OTHER
1 complaint
FUEL GAUGE FAILURE DUE TO INTERNAL SHORT IN FUEL SENDER.
Dec 05, 1997
SEATS
1 complaint
POWER SEAT TRACK FAILED.
Oct 03, 1996
4.3/5.0
46 reviews

Frequently Asked Questions

How many problems does the 1996 CHEVROLET Impala have?

The 1996 CHEVROLET Impala currently has 108 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 1996 CHEVROLET Impala?

The most common problems reported for the 1996 CHEVROLET Impala are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 1996 CHEVROLET Impala problem data come from?

All problem and complaint data for the 1996 CHEVROLET Impala comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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