2000 CHEVROLET Impala Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
856
Complaints Reported
Complaints by Component
ENGINE AND ENGINE COOLING
121 complaints
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE INTAKE MANIFOLD LEAKED FUEL AND RELEASED VAPORS. THE INTAKE MANIFOLD WAS REPLACED TWO YEARS PRIOR BY A CERTIFIED MECHANIC, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE INTAKE MANIFOLD WAS FRACTURED. IN ADDITION, THE INTAKE MANIFOLD EXPLODED AND CAUSED A FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT'S FAMILY EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE DEALER, WALTER'S CHEVROLET, WAS CONTACTED ABOUT THE FIRE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
May 31, 2017
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO EXHAUST MANIFOLD RECALL NOTICE ISSUES. *SMD THE CONSUMER RECEIVED A RECALL NOTICE. LAST DECEMBER. *JB
Mar 15, 2016
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SMOKE APPEARED AND THE ENGINE BLEW OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/13/16*LJ
Jan 26, 2016
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE STARTED THE VEHICLE AND ALLOWED THE ENGINE TO RUN FOR A FEW MOMENTS. THE VEHICLE THEN CAUGHT ON FIRE. THERE WERE NO OCCUPANTS WHEN THE FIRE OCCURRED AND THERE WERE NO REPORTED INJURIES. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 123,000.
Apr 20, 2012
OIL AND COOLANT (ANTI-FREEZE) IS EVAPORATING OR BEING BURNED UP. AFTER EXTENSIVE RESEARCH ONLINE, IT SEEMS THERE IS A DEFECT IN THE MATERIAL USED BY CHEVY WITH REGARD TO A GASKET CALLED A PLENUM THAT IS LOCATED IN THE INTAKE MANIFOLD. THE GASKET WARPS UNDER HEAT AND AGE AND ALLOWS COOLANT AND OR OIL TO ENTER THE ENGINE COMPARTMENT WHICH EVAPORATES. WITH THE AMOUNT OF COMPLAINTS I FOUND ONLINE, THIS SEEMS LIKE A COMMON ISSUE WITH THE CHEVY IMPALA 3.8L V6 TYPE 2 ENGINE. GM SHOULD REPLACE THE INFERIOR MATERIAL USED WITH A SUPERIOR METAL GASKET. THIS ISSUE SEEMS LIKE IT COULD CAUSE A FIRE IN THE ENGINE. I ALSO READ THAT THIS ISSUE CAN CAUSE OIL TO BE BURNED. GM USED A CHEAP GASKET TO SAVE MONEY BUT THIS IS A SAFETY ISSUE WHEN COOLANT AND OIL IS BEING BURNED UP INTERNALLY AT AN UNUSUAL SPEED OF TIME. THE SECOND UNKNOWN ISSUE IS, WILL THIS CAUSE A FIRE? *TR
Mar 24, 2012
+ 116 more complaints for this component
ELECTRICAL SYSTEM
109 complaints
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LESTER GLEN CHEVROLET (398 RTE 37 E, TOMS RIVER NJ, 08753, (732-276-1286) FOR RECALL REPAIR OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER OPENED THE KEY PUT A RING INTO THE KEY AND ADVISED THAT THE REPAIR WOULD STOP THE IGNITION FROM ROLLING HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE WHEN THE CONTACT DROVE AT LOCAL SPEED THE KEY ROTATED BACK TO THE OFF POSITION AND CAUSED THE VEHICLE TO SHUT-OFF. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY TO A SAFE LOCATION. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE AS 123,000. INVALID VIN
Dec 14, 2020
CAR JUST STOPPED STARTING BUT THE BATTERY IS GOOD. WHEN I STICK KEY IN IGNITION NOT SAYING NOTHING.
May 23, 2017
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE KEY EMITTED FROM THE IGNITION SWITCH. THE CONTACT ATTEMPTED TO PLACE THE KEY BACK; HOWEVER, THE IGNITION WAS NOT RECOGNIZING THE KEY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STARTING MECHANISM FAILED. AS A RESULT, THE STARTER WAS REPLACED BUT THE FAILURE PERSISTED. THE MECHANIC THEN INFORMED THAT THE IGNITION SWITCH FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,883.
Sep 17, 2015
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT WAS UNABLE TO START THE VEHICLE DUE TO THE KEY NOT BEING ABLE TO TURN IN THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Aug 31, 2015
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING OVER A BUMP IN THE ROAD OR WHILE MAKING A LEFT TURN, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 250,000.
May 06, 2015
+ 104 more complaints for this component
STEERING
84 complaints
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 09E005000 (STEERING) AND 08E063000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Jul 22, 2016
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH AND COMING TO A STOP, THE CONTACT NOTICED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
Jan 04, 2016
TL* THE CONTACT RENTED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH DURING INCLEMENT WEATHER, THE VEHICLE SKIDDED OUT OF CONTROL TO THE LEFT, THE CONTACT APPLIED FORCE TO THE STEERING WHEEL BUT IT DID NOT RESPOND CAUSING THE CONTACTS VEHICLE TO BE SCRAPED ON THE LEFT SIDE FROM A GUARD RAIL. THE CONTACT STATED THAT THE VEHICLE THEN VEERED TO THE RIGHT AND SLIGHTLY WENT OVER A CURB. THE POWER STEERING WARNING LIGHT FLASHED WHEN THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE AND WAS ABLE TO RESTART. THE DRIVER DID NOT SUSTAIN ANY INJURIES AND NO MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE RENTAL COMPANY WAS NOTIFIED OF THE POWER STEERING FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Dec 22, 2015
LOUD NOISE FROM STEERING COLUMN WHINING NOISE HEARD THROUGHOUT TURNING MOTION REQUIRES MORE EFFORT FROM DRIVER TO STEER VEHICLE ON TURNS. *TR
Apr 10, 2014
MY STEERING LOCKS UP WHEN WHEN TURNING MOSTLY LEFT BUT HAS DONE IT WHILE TURNING RIGHT ALSO. WHY IS THERE NOT A RECALL FOR THIS SAFETY ISSUE? *TR
Oct 30, 2013
+ 79 more complaints for this component
AIR BAGS
63 complaints
TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE CONTACT'S FRONT PASSENGER SIDE WHEEL WAS STRUCK BY ANOTHER VEHICLE THAT RAN A STOP SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE CONTACT'S WIFE SUSTAINED NECK AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Oct 18, 2018
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ENTERING AND STARTING THE VEHICLE, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THERE WERE NO WARNING LIGHTS. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS THEN DRIVEN O THE CONTACT RESIDENCE. A DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Dec 29, 2017
AIR BAG DID NOT DEPLOY.
May 15, 2015
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Oct 27, 2014
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE WAITING AT AN INTERSECTION, ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE AND THE AIR BAGS FAILED DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK, NECK AND SHOULDER INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Sep 22, 2014
+ 58 more complaints for this component
EXTERIOR LIGHTING
50 complaints
EXTERIOR LIGHTS 133,000 MILES LIGHTS WENT OUT ON MY 2000 IMPALA IN MAY 2014. THIS IS WHAT HAPPENED. I HAD FRACTURED MY LEFT RIB AT HOME AND WAS DRIVING TO THE EMERGENCY ROOM AT MERCY HOSPITAL WHEN I HIT MY BRIGHT LIGHTS, BECAUSE THE ROAD WAS DARK, AND ALL OF MY LIGHTS WHEN OUT. I PULLED OVER AND KEPT CLICKING THE LIGHTS LEVER AND IT WOULD GO FROM NO LIGHTS TO BRIGHT LIGHTS WITH EACH CLICK. I GOT THE LOW BEAM TO FINALLY COME BACK ON AFTER SEVERAL BACK AND FORTH CLICKS. THE POLICE STOPPED ME THAT NIGHT BECAUSE I HAD TO USE MY RIGHT HAND TO CLICK THE LIGHTS, WHICH IS ON THE LEFT SIDE OF THE CAR, WHICH CAUSED ME TO WEAVE A LITTLE. HE ALSO OBSERVED ME PULL OFF THE ROAD FOR A MINUTE, TO GET LIGHTS BACK ON. HE SAID HE THOUGHT I HAD BEEN DRINKING BUT SAW THAT I WAS HURT, 65 YEARS OLD, AND I EXPLAINED HOW MY LIGHTS HAD JUST GONE OUT ON ME WHILE I WAS DRIVING TO THE EMERGENCY ROOM AND I HAD TO KEEP CLICKING THE HIGH BEAM, LOW BEAM, BACK AND FORTH TO MAKE LOW BEAM COME BACK. HE SAW THAT I WAS HURT AND COULDN'T USE LEFT ARM AND HE SAW HOW I HAD TO LEAN OVER WITH RIGHT HAND TO KEEP CLICKING SWITCH TO GET MY LOW BEAMS TO COME BACK ON, KEEPING IN MIND, I?M IN SEVERE PAIN. I WAS ABLE TO GET LOW BEAM BACK ON WHILE THE OFFICER WAS STANDING THERE AND HE SAW THE PROBLEM AND UNDERSTOOD AND TOLD ME TO BE CAREFUL. NO TICKET. I DON?T USE MY HIGH BEAMS ANYMORE. ALSO, I HAVE NO LIGHTS IN THE CLUSTER, I CAN'T TELL MY SPEED, I USE MY PHONE TO SEE HOW FAST I'M GOING AND THEN SET THE AUTO DRIVE. I CAN'T SEE THE GAS GAUGE, BUT THE LOW FUEL LIGHT WORKS, IT WILL COME ON AND NO INDOOR LIGHTS ON TOP OF DOORS. HOWEVER THE RED SECURITY LIGHT ON THE DASHBOARD WORKS. WHEN I OPEN CAR DOOR IT'S COMPLETELY DARK, I HAVE TO USE A FLASHLIGHT OR MY PHONE TO SEE OR LOOK FOR THINGS. *TR
Oct 29, 2014
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNAL LIGHTS, HAZARD LIGHTS, AND HEADLIGHTS SUDDENLY FAILED TO ACTIVATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Sep 23, 2014
WHILE DRIVING AND HIGH BEAM ON, THE HEADLIGHTS TOTALLY GO OUT. MOVE LEVER ON STEERING COLUMN TO ACTIVATE LOW BEAM, THE LIGHTS COME BACK ON. THIS HAS HAPPENED A NUMBER OF TIMES AND IS VERY SCARY. *TR
Feb 23, 2012
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 50 MPH, THE HIGH BEAMS WERE ENGAGED AND WHEN SET BACK TO LOW BEAMS, ALL INTERIOR AND EXTERIOR LIGHTS WERE ILLUMINATED ON THE VEHICLE. WITHIN MINUTES, THE LIGHTS WOULD SHUT OFF. THE FAILURE WOULD OCCUR INTERMITTENTLY FOR APPROXIMATELY SIX TIMES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE SHE WAS ADVISED THAT THE MULTI-FUNCTION SWITCH WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED HAVING THE VEHICLE DIAGNOSED AT AN AUTHORIZED DEALER. THE DEALER CONFIRMED THE MECHANICS DIAGNOSIS. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO REPLACED THE SWITCH ACCORDINGLY. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 97,000.
Jun 03, 2010
I HAVE THE EXACT SAME PROBLEM AS THIS ONE BELOW. HOW DO I GET IT RESOLVED BEFORE I GET KILLED? CONSUMER COMPLAINT: ODI CASE NUMBER: 10321063 COMPONENT: EXTERIOR LIGHTING DETAILS: TURN SIGNALS INOP (INTERMITTENT/ FREQUENT) - WIGGLING HAZARD SWITCH MAKES THEM FUNCTION FOR AWHILE. FOUND DEFECTIVE OEM SWITCH. OCCURRENCES: 1 INJURIES: 0 FAIL DATE: 12/01/2009 DEATHS: 0 DATE ADDED TO DATABASE: 3/19/2010 [FILE] YOUR OWN COMPLAINT ON THIS MODEL CAR. *TR
Apr 14, 2010
+ 45 more complaints for this component
ENGINE
39 complaints
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) AFTER THE VEHICLE'S ENGINE COMPARTMENT CAUGHT FIRE. THE CONTACT PARKED THE VEHICLE AND NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT WAS ABLE TO PUT OUT THE FIRE WITH A FIRE EXTINGUISHER. THE VEHICLE WAS TOWED TO DENNY MENHOLT RAPID CHEVROLET (2323 E MALL DR, RAPID CITY, SD 57701) AND THE DEALER INFORMED THE CONTACT THAT THEY WERE WAITING FOR THE MANUFACTURER'S APPROVAL FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
Apr 22, 2021
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. THE HOOD WAS OPENED AND FLAMES WERE PRESENT COMING FROM THE ENGINE MANIFOLD AND HEAD GASKET. WATER WAS USED TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 123,986. THE VIN WAS INVALID.
Jun 10, 2020
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) BY PUENTE HILLS CHEVROLET (17300 GALE AVE, INDUSTRY, CA 91748, (626) 709-4230). THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR AND THE VEHICLE ALMOST CAUGHT FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 195,795.
Apr 01, 2019
WHILE DRIVING, THE VEHICLE SUDDENLY LOSES ALL POWER WHILE IN MOTION ON CITY STREETS AND STALLS. ON OCCASION, THE VEHICLE WILL STALL WHILE AT A STOP LIGHT DURING THE DAILY DRIVE. SOMETIMES, THE CAR CAN RESTART NORMALLY, SOMETIMES THE RESTART IS ROUGH AND THE CAR SHAKES, AND SOMETIMES THE CAR WILL NOT START IMMEDIATELY (ONE OCCASION REQUIRED A WAIT TIME OF APPROXIMATELY 30 MINUTES). THE VEHICLE HAS BEEN MAINTAINED OVER THE YEARS AND WHEN IT RUNS, IT RUNS FINE. ONCE THE INTERMITTENT STALLING BEGAN, THE VEHICLE WAS TAKEN TO TWO DIFFERENT SHOPS, NEITHER OF WHICH COULD DIAGNOSE THE PROBLEM (THE VEHICLE DID NOT STALL WHILE IN PARK, ENGINE RUNNING, VEHICLE NOT IN MOTION). ERROR CODES DID INDICATE THAT THE MAP SENSOR SHOULD BE REPLACED, AND IT WAS REPLACED, BUT THE STALLING PROBLEM PERSISTS. THE STALLING PROBLEM OCCURRED ONCE IN 2017, AND HAS BECOME MORE FREQUENT IN 2018, OCCURRING AT LEAST ONCE PER DAY. THE STALL MAY OCCUR IN THE FIRST FEW MINUTES OF DRIVING, OR AT 15 MINUTES INTO THE DRIVE, OR AT 45 MINUTES INTO THE DRIVE: THE TIMING OF THE STALL AND THE CHARACTERISTICS OF THE STALL BEING INCONSISTENT. THERE IS NO SUGGESTIVE PATTERN. AS IT STANDS TODAY, THE CAR IS UNSAFE TO DRIVE, AND THE REPAIR TO RETURN THE VEHICLE TO SAFE OPERATION IS UNKNOWN.
May 25, 2018
TL-CONTACT OWNS A 2000 CHEVY IMPALA --- CONTACT TOOK VEHICLE INTO LOCAL CHEVY DEALERSHIP TO HAVE ENGINE RECALL FIXED ---- ENGINE FIRE STARTED IN WORK PARKING LOT --- VEHICLE BLEW UP AND FIRE DEPARTMENT COULD NOT DETERMINE WHAT CAUSED ENGINE FIRE . CHEVYH DEALERSHIP STATED THAT ENGINE RECALL HAD BEEN FIXED ALREADY... VEHICLE HAD BEEN TO DEALERSHIP TWICE. VKICK KOENIGN CHEVROLET IN CARBONDALE ILLINOIS. GIVEN NUMBER TO STATES ATTORNEYS OFFICE ST LOUIS, ALSO GIVEN NUMBER TO CHEVY. 1RECALLSASSOCIATED WITH THIS VIN OCT 21,2015 MANUFACTURER RECALL NUMBERN150757 NHTSA RECALL NUMBER15V701 RECALL STATUSRECALL INCOMPLETE SUMMARYGENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN OF THE FOLLOWING VEHICLES EQUIPPED WITH A 3.8L V6 ENGINE (REGULAR PRODUCTION OPTION L26, L32, L36 OR L67): 1997 ' 2004 MODEL YEAR (MY) BUICK REGAL, 2000 ' 2004 MY CHEVROLET IMPALA, 1998 ' 1999 MY CHEVROLET LUMINA, 1998 ' 2004 MY CHEVROLET MONTE CARLO, 1998 ' 1999 MY OLDSMOBILE INTRIGUE, AND 1997 ' 2004 MY PONTIAC GRAND PRIX. CERTAIN OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING. THIS CONDITION COULD CAUSE AN ENGINE COMPARTMENT FIRE. CERTAIN OF THESE VEHICLES PRODUCED BEFORE JUNE 26, 2003 WERE SUBJECT TO GENERAL MOTORS' PRIOR SAFETY RECALLS 08V-118 (07035), 09V-116 (09047) AND 15V-201 (14574). IN SOME CASES, THE REMEDY PROCEDURE PERFORMED ON THESE VEHICLES PURSUANT TO THE PRIOR RECALLS MAY NOT BE SUFFICIENT TO PREVENT SUBSEQUENT ENGINE COMPARTMENT FIRES RELATING TO THIS CONDITION IN THE AFFECTED VEHICLES. VEHICLES PREVIOUSLY REPAIRED UNDER THE REFERENCED RECALLS WILL RECEIVE FURTHER REPAIRS AS PART OF THIS RECALL. SAFETY RISK IF DROPS OF ENGINE OIL ARE DEPOSITED ON A HOT EXHAUST MANIFOLD, AN ENGINE COMPARTMENT FIRE COULD OCCUR.
Jan 22, 2018
+ 34 more complaints for this component
POWER TRAIN
39 complaints
PULLING OUT OF THE DEALERSHIP LOCATED ON A BUSY STREET AND THE TRANSMISSION WOULDN'T ENGAGE. IT WAS JUST SURGING AND I ALMOST CAUSED A MAJOR ACCIDENT. READING ALL OF THE COMPLAINTS REGARDING THIS SAME PROBLEM REALLY DISTURBS ME. MY SON IN LAW WORKS FOR GM. I ONLY OWN CHEVYS BUT TO THINK THAT YOU WOULD ALLOW THIS OBVIOUS PROBLEM TO GO ON PUTTING MANY PEOPLES LIVES AT RISK MAKES ME RETHINK MY DECISION. I DEMAND THAT THIS BE INVESTIGATED BEFORE SOMEONE GETS KILLED. *TR UPDATED 2/10/2016 *JS
Dec 30, 2014
TRANSMISSION OVERDRIVE SHAFT SPLINE IS STRIPPED PREVENTING THE OVERDRIVE FROM BEING USED. I BOUGHT THIS CAR FROM A NEIGHBOR JUST NOW, BUT THIS TRANSMISSION PROBLEM OCCURRED AT LEAST 2 YEARS AGO WITH APPROXIMATELY 110,000 MILES ON IT. I JUST HAD THE EXACT TRANSMISSION ISSUE CONFIRMED NOW. *TR
Dec 06, 2011
WHEN MY 2000 CHEVY IMPALA GETS TOO HOT THE TRANSMISSION BEGINS TO STICK, AND THE VEHICLE SLOWS DOWN, AND THEN TRANSMISSION SHIFT VERY PULLS HARD. IT OCCURS MOSTLY AS THE WEATHER STARTS TO GET WARM. *TR
Mar 15, 2011
2000 CHEVROLET IMPALA. CONSUMER STATES PROBLEM WITH TRANSMISSION AND REQUESTS REIMBURSEMENT*TGW THE CONSUMER STATED AS HE BACKED THE VEHICLE IN HIS GARAGE, A LOUD BANG CAME FROM THE REAR OF THE VEHICLE. THE CONSUMER REMOVED THE GEAR FROM REVERSE TO DRIVE AND THEN THE VEHICLE BEGAN TO VIBRATE. HE SHIFTED THE GEAR INTO PARK AND IN AN INSTANT THE VEHICLE MOVED FORWARD. HE ATTEMPTED TO SHIFT INTO NEUTRAL, TO STOP THE FORWARD MOVEMENT, BUT TO NO AVAIL. TO STOP THE FORWARD MOVEMENT, HE APPLIED HEAVY PRESSURE TO THE BRAKE PEDAL AND EASED INTO DRIVE; THE VEHICLE EASED DOWN THE DRIVEWAY. HE WAS ABLE TO GET THE VEHICLE TO STOP AT THE END OF THE DRIVEWAY. HE TRIED SHIFTING INTO REVERSE, BUT INSTANTLY A LOUD NOISE WAS HEARD. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS DETERMINED THE TRANSMISSION HAD FAILED DUE TO TORN GEARS. *JB
Jul 28, 2010
TOTAL TRANSMISSION FAILURE ON 2000 CHEVROLE T IMPALA. *AK
Jun 28, 2007
+ 34 more complaints for this component
FUEL SYSTEM, GASOLINE
33 complaints
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT NOTICED THE FUEL GAUGE DISPLAYED EMPTY; HOWEVER, THE CONTACT CONFIRMED THAT THE FUEL TANK WAS NOT EMPTY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE FLOATER IN THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Jul 20, 2011
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE TRAVELED FOR FIVE MINUTES IN THE VEHICLE AND UPON RETURNING TO HER RESIDENCE, SHE OBSERVED SMOKE COMING FROM UNDER THE HOOD. WITHIN A FEW MINUTES, THE VEHICLE WAS ENGULFED IN FLAMES. A FIRE REPORT WAS FILED. THE CONTACT CONFIRMED THAT THERE WERE NO PRIOR WARNINGS THAT INDICATED A POTENTIAL FIRE. THE CONTACT WAS ABLE TO LOCATE THREE RECALLS FOR HER YEAR, MAKE AND MODEL THAT COULD POTENTIALLY CAUSE A FIRE (NHTSA CAMPAIGN ID NUMBERS 04V090000, 01V136000 AND 04V090000). THE MANUFACTURER TOOK POSSESSION OF THE VEHICLE APRIL 2009 AND HAS YET TO COMMUNICATE THE OUTCOME TO THE CONTACT. THE MANUFACTURER WOULD NOT CONFIRM IF ANY OF THE RECALLS APPLIED SPECIFICALLY TO VIN. THE FAILURE MILEAGE WAS 124,000 AND THE CURRENT MILEAGE WAS 124,000.
Mar 30, 2010
FOR ALMOST A YEAR NOW, MY FUEL INDICATOR FLUCTUATES. ONLY TIME IT READS ACCURATELY IS WHEN IT IS FULL, OR ALMOST EMPTY. A COWORKER WHO ALSO OWNS AN IMPALA HAS SAID THAT HE JUST STARTED EXPERIENCING THE SAME PROBLEM. *TR
Jun 13, 2008
TRIED TO START OUR CAR. THERE WAS A LOUD BANG AND THE FUEL LINE CAME OFF THE INTAKE MANIFOLD AND THE INTAKE MANIFOLD RUPTURED. *TR
May 20, 2008
WAS HAVING A HARD TIME STARTING THE CAR AT TIMES, ESPECIALLY ON SHORT TRIPS IN TOWN. TOOK ABOUT 7 CRANKS TO FINALLY GET IT STARTED. DROVE THE CAR THE NEXT DAY, EVERYTHING SEEMED OKAY DID NOT DRIVE CAR AT ALL OVER THE WEEKEND. GOT INTO THE CAR ON MONDAY AND HEARD A HUGE NOISE. I THOUGHT THE WINDSHIELD BROKE. LOOKED UP AND SAW SMOKE COMING FROM UNDER HOOD. UNLATCHED HOOD, AND SAW THE INTAKE MANIFOLD EXPLODED ALONG WITH THE INTAKE PLENUM, AND THERE WAS A FIRE. BURNT THE INJECTOR CONNECTORS. CAR WAS NOW AT DEALERSHIP, AND CHEVROLET WAS SENDING AN INVESTIGATOR TO LOOK AT CAR AS THIS WAS A POSSIBLE RESULT FROM A RECALL BY GM REGARDING THE FUEL PRESSURE REGULATOR, WHICH I TOOK TO DEALER TO HAVE IT REPLACED. HOPEFULLY GM WILL TAKE OFF THIS.*AK
Apr 09, 2007
+ 28 more complaints for this component
SERVICE BRAKES, HYDRAULIC
32 complaints
THE RIGHT FRONT BRAKE LINE FAILED, FORTUNATELY IN THE DRIVEWAY. INSPECTION OF THE LINES SHOWED HEAVY CORROSION ON ALL FOUR LINES. THE FAILURE ON THE RIGHT FRONT LINE WAS DIRECTLY BEHIND THE ENGINE AND THE HOLE WAS A LARGE ENOUGH TO DRAIN THE RESERVOIR IN 5 OR 6 PEDAL DEPRESSIONS. *TR
Sep 25, 2011
REAR BRAKE LINES RUSTED IN HALF. *TR
Sep 08, 2011
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED ABRUPTLY TO THE FLOOR WHEN PRESSURE WAS APPLIED. THE VEHICLE FAILED TO STOP UNTIL THE GEAR WAS SHIFTED INTO THE PARK POSITION IN COMBINATION WITH THE PARKING BRAKE ENGAGED. THE CONTACT REPLACED BOTH REAR BRAKE LINES DUE TO EXTENSIVE RUST CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 148,000. THE VIN WAS UNAVAILABLE.
Jun 28, 2011
DT: CONTACT STATES WHILE DRIVING HIS VEHICLE, HE EXPERIENCED COMPLETE BRAKE FAILURE. WHEN HE APPLIED THE BRAKES, HE HEARD A POPPING SOUND AND THE PEDAL WENT TO THE FLOOR. THE VEHICLE WAS TOWED TO THE LOCAL DEALER AND THEY FOUND RUST ON THE BRAKE LINE. THE DEALER REPLACED THE BRAKE LINE AND THIS CORRECTED THE PROBLEM. *JB UPDATED 12/27/05. *JB
Nov 15, 2005
DT: THE CONTACT STATED THE BACK PLATE FAILED ON THE REAR BRAKES. THE VEHICLE WAS IN NEUTRAL WITH THE EMERGENCY BRAKE ON AND THE BRAKE FAILED. UPON INSPECTION IT WAS DISCOVERED THE BACKER PLATE RUSTED OUT, RESULTING IN THE BRAKE FAILURE. THE PARKING BRAKE SYSTEM WAS A COMBINATION OF BOTH DISC AND DRUM BRAKES. THERE WAS NO WARNING PRIOR TO THE COMPLETE FAILURE OF THE BACK PLATE. THE BACK PLATE HAS NOT BEEN REPLACED AT THIS TIME. EARLIER THERE WAS A FAILURE OF THE ENTIRE VEHICLE BRAKING SYSTEM. ALL FOUR BRAKE ROTORS RUSTED, RESULTING IN TOTAL BRAKE FAILURE. THE WHEEL CYLINDER SEPARATED FROM THE CALIPERS. THE ONLY WARNING LIGHT CAME AFTER THE COMPLETE FAILURE OF THE LEFT ROTOR. THE ROTORS WERE REPLACED AND THE CALIPERS WERE REBUILT. THE BRAKE PADS HAD LESS THAN 50 % WEAR BUT THEY WERE REPLACED AS WELL. *AK
Oct 28, 2005
+ 27 more complaints for this component
STRUCTURE
19 complaints
DT*: THE CONTACT STATED THERE WAS A KNOCKING NOISE WHILE DRIVING AT SPEEDS OF 5 TO 8 MPH WITH INITIAL ACCELERATION OR ATTEMPTING TURNS. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THE FRAME WAS CRACKED AND NEEDED TO BE REPAIRED. UPDATED 05/04/06. *JB
Mar 21, 2006
I WAS DRIVING DOWN THE STREET AND MY ENGINE FELL OUT OF MY 2000 CHEVY IMPALA. MY ENGINE CRADLE MOUNTS WERE NOT IN GOOD ENOUGH DUE TO GM NEGLIGENCE. THEY WONT BACK IT UP EVEN THOUGH THEIR PAMPHLETS SAY DIFFERENT. SAFETY ISSUE AND THEY DON'T CARE. A LOT OF OTHER COMPLAINTS ABOUT THE SAME THING. THIS VEHICLE SHOULD HAVE BEEN RECALLED ALONG TIME AGO. *LA
Jan 12, 2004
WHEN MAKING TURNS THERE IS A CRACKING AND POPPING SOUND COMING FROM UNDER THE HOOD. DEALER DETERMINED ENGINE CRADLE NEEDS TO BE REPLACED A SECOND TIME. HOWEVER, CHEVROLET STATED THERE WAS NOTHING THAT COULD BE DONE AT THIS TIME, THEY WERE WORKING ON A SOLUTION.*AK
Feb 12, 2002
VEHICLE WOULD MAKE A CLICKING NOISE WHENEVER A TURN WAS MADE. VEHICLE WAS TAKEN TO DEALER, AND INFORMED CONSUMER THAT THE SUBFRAME WAS BROKEN. REPAIRS MADE BY DEALER. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
Aug 28, 2001
ENGINE CRADLE IS OUT OF POSITION, CAUSING TIRES TO BECOME MISALIGNED. DEALER HAS BEEN CONTACTED, BUT REFUSES TO REPAIR UNDER WARRANTY. PLEASE PROVIDE FURTHER DETAILS.*AK
Aug 10, 2001
+ 14 more complaints for this component
VISIBILITY
17 complaints
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A PROBLEM WITH THE BLOWER MOTOR ON THE VEHICLE. THEY THOUGHT IT WAS INITIALLY CAUSED BY THE RESISTOR, BUT THE PROBLEM CONTINUED TO OCCUR; HOWEVER,THE CONTACT NOTICED THAT THERE WAS A PROBLEM WITH THE BLOWER MOTOR. THE DEALER INSPECTED THE VEHICLE AND CONFIRMED THAT THE BLOWER MOTOR CAUSED THE FAILURE TO OCCUR WHICH PREVENTED THE ENGINE FROM COOLING DOWN AND THE DEFROST TO MALFUNCTION. THE CRUISE CONTROL ALSO FAILED TO FUNCTION NORMALLY. THE VIN WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 76000 AND THE CURRENT MILEAGE WAS 79000.
Oct 01, 2010
WHILE TURNING THE WINDSHIELD WIPERS TO THE OFF POSITION THEY DON'T GO DOWN. THEY SAY IN THE UP POSITION. *TR
Mar 20, 2008
2000 TAHOE: REAR HATCH WINDOW HINGE BROKE. IT IS MADE OF PLASTIC...PRETTY SHODDY FOR A 4W DRIVE VEHICLE. I HAVE ONLY OPENED THAT WINDOW 5-6 TIMES SINCE 2002, SO IT DEFINITELY WAS NOT ABUSED. I HAVE BEEN TOLD THAT THIS IS A DESIGN FLAW...WOULD LIKE GM TO REIMBURSE ME FOR THE $600 WINDOW PLUS HINGES (THE CHEVY DEALER QUOTED $1300.) *JB
Aug 10, 2007
DT*: THE CONTACT STATED WHILE TURNING OFF THE WINDSHIELD WIPERS, THEY REMAINED IN THE UP POSITION. AN INDEPENDENT REPAIR SHOP DETERMINED THE WINDSHIELD WIPER SWITCH NEEDED TO BE REPLACED.
May 03, 2006
2000 CHEVROLET IMPALA, WINDOW SWITCH, IMPALA, LEFT DRIVERS DOOR. SWITCH WORKS INTERMIT, AND SOME TIMES NOT AT ALL. I WORK FOR A POLICE DEPARTMENT AND WE HAVE SEVERAL IMPALAS, AND HAVE SEEN THIS PROBLEM ON A FEW. *JB
Apr 18, 2006
+ 12 more complaints for this component
VEHICLE SPEED CONTROL
16 complaints
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER DIAGNOSTIC TESTING. THE CONTACT STATED THAT SHE HAD NOT DRIVEN THE VEHICLE SINCE THE FAILURE OCCURRED. THE CRUISE CONTROL ALSO DEACTIVATED ON ITS OWN ON A DIFFERENT OCCASION AND FAILED TO FUNCTION NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Mar 15, 2011
I WAS DRIVING INTO THE PARKING LOT OF MY PLACE OF EMPLOYMENT. I WAS GOING SLOWLY AND ALL OF A SUDDEN THE CAR ACCELERATED TO A HIGH RATE OF SPEED AND, I COULD NOT STOP. I CRASHED INTO A CYCLONE FENCE, 2 CENTRAL A/C UNITS, WENT DOWN A HILL AND NEARLY CRASHED INTO 2 POLES . I FINALLY STOPPED THE CAR BY HOLDING THE BRAKES AND SHUTTING THE CAR OFF. *NM
Dec 05, 2006
I DROVE AROUND THE REAR OF MY HOME WHICH IS WHERE MY GARAGE IS LOCATED. I CAME TO A COMPLETE STOP. I ACTIVATED MY GARAGE OPENER FROM MY VEHICLE. ONCE THE GARAGE DOOR COMPLETED OPENED I TOOK MY FOOT OFF THE BRAKE PEDAL AND ALL OF A SUDDEN MY CAR ACCELERATED TO A HIGH SPEED. I COULD NOT STOP THE CAR. THE CAR JUMPED A 9 INCH LEDGE AND I CRASHED THROUGH MY GARAGE WALL, AND INTO MY BASEMENT AND THE CAR FINALLY STOPPED IN MY BASEMENT WHEN IT HIT MY COMPUTER DESK. *NM
Dec 05, 2006
CRUISE CONTROL CAME ON UNEXPECTEDLY. IT WAS THE 2ND SUCH INCIDENT ON THIS CAR. THE CAR HAD BEEN IN CRUISE, BUT I HAD SLOWED DOWN FOR A REDUCED SPEED AREA. WHEN I GAVE IT THE GAS, THE CRUISE CAME ON WITHOUT THE RESUME BUTTON BEING PUSHED. THE FIRST TIME, THE CAR WAS NOT IN CRUISE. I HAD JUST STARTED IT IN A PARKING LOT, WAS ENTERING TRAFFIC, AND IT CAME ON AT 15 MPH. BOTH TIMES, THE CRUISE WENT OFF WHEN I APPLIED THE BRAKE. *LA
Jan 26, 2004
CONSUMER APPLIED ACCELERATOR PEDAL AT 35 MPH, AND VEHICLE WOULD NOT ACCELERATE. VEHICLE WAS TOWED TO DEALER. PLEASE ADD FURTHER INFORMATION.*AK
Jul 02, 2002
+ 11 more complaints for this component
SUSPENSION
15 complaints
MY 2000 CHEVY IMPALA HAS REAR END NOISES WHEN DRIVING OVER SLIGHT ROAD BUMPS. MY MECHANIC INSPECTED CAR REAR END AND FOUND BOTH REAR STRUT TOWERS BADLY RUSTED, ESPECIALLY IN TRUNK, WITH NOT MUCH SUPPORT FOR STRUT MOUNTS. I WAS TOLD THE REAR END WILL EVENTUALLY COLLAPSE AND CAR WILL NOT BE DRIVABLE. CURRENTLY, THERE IS VERY LITTLE ROOM BEFORE STRUT MOUNTS WILL TOUCH BOTH REAR TIRES DUE TO RUSTED STRUT TOWERS, A DEFINITE SAFETY CONCERN. WHAT I READ ELSEWHERE IS THAT ON THE FIRST 2000 NEW YEAR W-BODY DESIGN, THERE IS OVERLAPPING SHEET METAL AT THE TOP OF THE TOWERS, THAT GM DID NOT SEAL. SO IT'S A HUGE MOISTURE TRAP, CAUSING RUST TO OCCUR. LATER YEARS GM PUT IN PLASTIC SHIELDS IN THE WHEEL WELLS. AND WHETHER THEY PUT A SEALER IN WHERE THE METAL PANELS OVERLAP WASN'T MENTIONED. THIS 15 YEAR OLD CAR HAS VERY LITTLE OVERALL BODY RUST, BELOW AVERAGE MILES, MECHANICALLY RUNS GREAT AND HAS MANY MORE MILES TO GO. IT IS UNFORTUNATE THIS GM OBVIOUS DESIGN FLAW NOW HAS TO COST ME TO REPAIR IF I WANT TO CONTINUE DRIVING MY CAR. VERBAL ESTIMATES QUOTED ARE ACTUALLY MORE THAN KELLY BLUE BOOK VALUE OF THE CAR. I HAVE BEEN A LOYAL CHEVY OWNER STARTING WITH MY FIRST 1963 CHEVY BISCAYNE. THIS IS MY FIRST MAJOR COMPLAINT ABOUT GM BECAUSE THIS IS NOT DUE TO MY ABUSE OR NEGLIGENCE. HOWEVER, DUE TO THE LACK OF FORESIGHT TO THIS DESIGN FLAW, GM SHOULD TAKE RESPONSIBILITY FOR THIS SERIOUS SAFETY ISSUE.
Jun 02, 2015
SINCE SHORTLY AFTER CAR WAS PURCHASED THERE IS A NOTICEABLE CLUNKING/POPPING NOISE COMING FROM THE RIGHT FRONT OF THE CAR. THIS IS ESPECIALLY HEARD WHEN GOING OVER A BUMP. ORIGINAL THOUGHT WAS THAT IT WAS EITHER AN ARM OR A JOINT. DEALER SAID IT WAS NOT A PROBLEM AND SUBSEQUENT COMPLAINTS HAVE RESULTED IN MY BEING TOLD IT WAS EITHER "IN MY STEERING COLUMN" (WHICH I FIND ODD SINCE THAT IS ON THE LEFT), OR A "NOISE THAT DOESN'T MEAN ANYTHING", OR "SOMETHING TYPICAL TO ALUMINUM ROCKERS", OR EVEN THAT IT WAS SOMETHING THEY HEARD MANY COMPLAINTS ABOUT BUT IT WASN'T HURTING ANYTHING. I HAVE HAD THE CAR SINCE IT WAS NEW IN NOVEMBER 2000 SO APPARENTLY THE NOISE IS NOT A SAFETY HAZARD, OR AT LEAST NOT TO ME, AND NOT YET. I REMAIN CONCERNED AND COMPLAIN ABOUT IT ALMOST EACH TIME I TAKE IT IN TO THE MECHANIC FOR ANY OTHER WORK. TODAY THE LOCAL CHEVROLET REP OFFERED TO PAY 50% OF THE REPAIR COST TO DO SOMETHING TO THE STEERING WHICH THEY THINK IS THE CAUSE, BUT WHY SHOULD I PAY FOR SOMETHING THEIR CAR DOES THAT IT SHOULD NOT? BESIDES, I DON'T THINK A RIGHT FRONT TIRE AREA NOISE IS MUCH RELATED TO THE STEERING. INCIDENT DATE IS SINCE SHORTLY AFTER I PURCHASED THE CAR. *JB
Jan 20, 2005
THERE IS A "POPPING" NOISE FROM THE FRONT END WHEN TURNING STEERING WHEEL TO THE LEFT. THE DEALER "LUBED" THE PART, HOWEVER IT DID NOT CURE THE PROBLEM.*AK
Aug 04, 2003
WHILE DRIVING AND WITHOUT WARNING FRONT BALL JOINT SNAPPED. DEALER NOTIFIED.*AK
Jul 29, 2003
WHEN VEHICLE EXCEEDED THE SPEED OF 35 MPH, THERE WAS A SHIMMY IN THE FRONT END. *JB
Apr 10, 2003
+ 10 more complaints for this component
SEATS
12 complaints
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT ACTIVATED THE DRIVER'S SIDE SEAT WARMER AND NOTICED THAT THE LEATHER SEAT WAS BECOMING EXTREMELY HOT. THE SEAT MELTED, BUT THE CONTACT WAS UNINJURED. THE FAILURE BURNED HER CLOTHING AND LEFT A LARGE HOLE IN THE DRIVER'S SEAT. THE DEALER AND MANUFACTURER STATED THAT THEY COULD NOT ASSIST. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. SHE WAS CONCERNED WITH THE OVERALL SAFETY OF THE VEHICLE AND THE STRANGE NOISES SHE HEARD. THERE WERE NO RECALLS FOR THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE MORE THAN 100,000.
Jun 04, 2009
I HAVE A 2000 IMPALA LS AND THE RT SIDE SEAT WARMER OVER HEATED AND ALMOST CAUGHT ON FIRE. MY LOCAL CHEVY DEALERSHIP SAID THEY HAD SEEN SEVERAL DO THIS, BUT THERE'S NO RECALL. MY HUSBAND UNPLUGGED IT AND REMOVE FUSE. NOW THE SEAT IS ALL BURNED AND CRACKING, LOOKS VERY BAD. WHY WASN'T THERE A RECALL ON THIS? I'VE READ WHERE SOME PEOPLE HAVE HAD THEIR SEAT TO CATCH ON FIRE AND BLAZE UP. *TR
Feb 28, 2009
RIGHT PASSENGER HEATED SEAT OVERHEATED AND CHARRED LEATHER SEAT COVER BEFORE I NOTICED A BURNING SMELL. I'VE REMOVED FUSE TO THIS SEAT, BUT MY SEAT IS RUINED. MY LOCAL CHEVROLET DEALER SAID HE HAS HAD THREE OTHER GM VEHICLES TO DO THIS AND EVEN CAUGHT ONE MAN'S COAT ON FIRE LAYING IN THE SEAT. BUT , HE SAID THERE WAS NO RECALLS ON HIS RECORDS FROM GM. NOW I'M STUCK WITH A FIVE OR SIX HUNDRED DOLLAR REPAIR BILL IF I HAVE IT FIXED. I CAN'T TAKE FUSE OUT FOR DRIVER,S SEAT, AS IT ALSO CONTROLS ANOTHER FUNCTION ON CAR. NOW I'M AFRAID IT WILL OVERHEAT AND I'LL BE BURNED LIKE SOME OF THE OTHERS I'VE READ ABOUT ON THE INTERNET. SEE WWW.CARSTATS.COM/SAFETYSTATION.ASP. *TR
Mar 02, 2008
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE CONTACT NOTICED THAT THE SEATS WERE BECOMING HOTTER THAN NORMAL. SHE DEACTIVATED THE SEAT HEATER; HOWEVER, THE SEAT CONTINUED TO HEAT. SHE SMELLED SOMETHING BURNING AND NOTICED SMOKE AND A WHOLE IN THE SEAT. AS OF DECEMBER 14, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 160,900.
Dec 14, 2007
COMPLAINANT WAS TRAVELING ON INTERSTATE HIGHWAY WHEN DRIVER'S LEATHER SEAT SUDDENLY BECAME EXTREMELY HOT, CAUSING BURNS TO LOWER BACK AND BUTTOCKS. SEAT BECAME HOT DESPITE FACT THAT SWITCH CONTROLLING HEATED SEAT HAD BEEN, AND WAS STILL IN THE "OFF" POSITION. SEAT CONTINUED TO BURN REGARDLESS OF SETTING OF 3-POSITION CONTROL SWITCH. SEAT CONTINUED TO BURN DESPITE VEHICLE BEING TURNED OFF. SEAT CONTINUED TO BURN UNTIL COMPLAINANT LOCATED DRIVER'S SIDE FUSE BOX AND REMOVED FUSE MARKED FOR DRIVER'S HEATED SEAT/BCM. VEHICLE MUST CONTINUE TO BE OPERATED WITH FUSE REMOVED AS RE-INSERTION CAUSES SEAT TO AGAIN BURN REGARDLESS OF SWITCH POSITION OR VEHICLE ON/OFF. PASSENGER HEATED SEAT WAS/IS UNAFFECTED BY THE DEFECT OR REMOVAL OF FUSE. INCIDENT DATE IS APPROXIMATE. *JB
Jul 12, 2006
+ 7 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
10 complaints
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND THE TURN SIGNALS MALFUNCTIONED INTERMITTENTLY AND DID NOT OPERATE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 123,200.
Sep 25, 2019
I OWN A 2000 CHEVROLET IMPALA. THE DIMMER SWITCH ON THE STEERING COLUMN HAS FAILED/MISFUNCTIONED SEVERAL TIMES AND IS NOW LOCKED IN A PERMANENT "HI BEAM" POSITION. THE LIGHTS HAVE TOTALLY FAILED IN THE PAST. A WEBSITE NAMED "TOPIX.COM" HAS CITED MANY INSTANCES OF THIS TYPE OF LIGHT FAILURE, RESULTING IN SEVERAL NEAR MISSES AS REGARDS SERIOUS ACCIDENTS. T IS VERY APPARENT (AND EVIDENT FROM THE NUMBER OF COMPLAINTS FILED WITH YOUR OFFICE) THAT THIS IS A VERY SERIOUS SAFETY ISSUE FOR WHICH CHEVROLET IS DENYING THE EXISTENCE AND/OR RESPONSIBILITY OF ANY PROBLEM. THEY ARE SIMPLY IGNORING THIS SERIOUS ISSUE AND TRYING TO CHARGE ANYWHERE FROM $600 TO $800 TO FIX THIS PROBLEM THIS PROBLEM APPARENTLY EXTENDS THROUGH MANY MODEL YEARS, FROM 2000 (OR EARLIER)TO 2007/2008. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE DRIVING AT NIGHT IS KILLED BECAUSE OF THIS DEFECT. PLEASE ADVISE WHAT YOU HAVE DONE REGARDING PRIOR COMPLAINTS, AND WHAT YOU INTEND TO DO TO RESOLVE THIS ISSUE.. *TR
Jan 06, 2011
TURN SIGNALS HAVE STARTED NOT WORKING INTERMITTENTLY. NOT GOOD IF YOU HAVE TO MERGE INTO TRAFFIC ON THE HIGHWAY. I HAVE GOOGLED IT AND FOUND THAT THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE ALTHOUGH NOT ON THIS WEBSITE. MOST RESOURCES SAY IT IS THE HAZARD SWITCH. *TR
Sep 15, 2010
MULTI FUNCTION HEAD LIGHT SWITCH I OWN A 2000 CHEVROLET IMPALA I WAS DRIVING HOME FROM WORK THE OTHER NIGHT THE LIGHTS WENT OFF I HAD TO HOLD THE LEVER TO ENGAGE THE HIGH BEAMS THE LIGHTS CAME BACK ON AS LONG AS I HELD ON TO THE LEVER. I WENT TO THE AUTO PARTS STORE TO DISCOVER THAT THIS WAS A COMMON PROBLEM WITH CHEVROLETS THE REPLACEMENT PART WAS 330 DOLLARS VERY EXPENSIVE . *TR
Sep 12, 2010
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE COMBINATION CONTROL SWITCH WAS DEFECTIVE. WHENEVER THE HIGH BEAMS WERE ON AND THE LOW BEAMS WERE ACTIVATED THEY WOULD NOT FUNCTION INDEPENDENTLY. THE GEAR LEVER BOX THAT WAS ILLUMINATED AT NIGHT ALSO FAILED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 208,000.
Aug 11, 2010
+ 5 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
9 complaints
CAR BEEN HAVING COOLANT LEAKS, & ELECTRICAL PROBLEMS , WINDOWS STOP WORKING THEN START WORKING AGAIN , & OVERHEATING EVEN AFTER REPAIRS, CAR WON'T START NOW IT SHUT OFF WHILE IN MOTION
Nov 08, 2017
TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, SMOKE APPEARED UNDER THE HOOD FOLLOWED BY FLAMES. THE FIRE WAS EXTINGUSHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V400000 (ELECTRICAL SYSTEM) AND 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Jan 22, 2016
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE PRESSURE WAS LOW ON THE READER AND THE VEHICLE HESITATED NUMEROUS TIMES BEFORE IT STALLED WITHOUT WARNING. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. THE VEHICLE WAS TAKEN TO A REPAIR SHOP MECHANIC WHO REPLACED THE IGNITION SWITCH AND THE OIL PRESSURE GAUGE, BUT THE FAILURE RECURRED. THE VEHICLE CONTINUED TO STALL. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. WHILE AT A STOP LIGHT AND UPON ACCELERATION, THE RPMS AND PRESSURE WENT LOW, THE VEHICLE STALLED, AND AN ENGINE FIRE ERUPTED. THE CONTACT WAS ABLE TO EXIT THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO A SALVAGE YARD. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND WAS UNABLE TO RECEIVE THE RECALL REPAIR DUE TO THE FAILURE HAPPENING BEFORE BEING NOTIFIED OF THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Dec 17, 2015
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V400000 (ELECTRICAL SYSTEM) AND 15V701000 (ENGINE AND ENGINE COOLING). HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Dec 16, 2015
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING FIFTEEN MINUTES, THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
May 26, 2015
+ 4 more complaints for this component
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
9 complaints
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR REPAIR, THE BATTERY DEPLETED. WHILE ATTEMPTING TO START THE VEHICLE, THE INTAKE MANIFOLD EXPLODED. THE MECHANIC STATED THAT THE VALVE COVER AND INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,200.
Dec 28, 2015
PASSLOCK SYSTEM FAILURE 3 TIMES IN 100,000 MILES $300 REPAIR EACH TIME. STRANDED IN PARKING LOTS TILL THE CAR RESETS THEN WILL START. MY WIFE IS SCARED TO DEATH WHEN SHE IS IN THE PARKING LOT JUST SITTING THERE WAITING FOR THE CAR TO RESET. INTAKE GASKET FAILURE 2 TIMES IN 100,000 MILES $600 EACH TIME. SUB FRAME FAILURE INTERMEDIATE SHAFT FAILURE 3 TIMES. *JB
Feb 23, 2007
I HAVE A 2000 IMPALA LS WITH 97000 MILES. THE CAR WILL STALL AT HIGHWAY SPEED. THIS HAS HAPPENED TO BOTH MY WIFE AND MYSELF SEVERAL TIMES THIS SUMMER. THE CAR HAS BEEN IN THE DEALERSHIP FOR 3 OF THE LAST 4 WEEKS AND I AM TOLLED THEY CAN'T FIND THE PROBLEM. I HAVE DONE A INTERNET CHECK AND HAVE FOUNDED SEVERAL OTHER OWNERS WITH THE SAME ISSUE. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE IS KILLED. *NM
Sep 12, 2006
DT*: THE CONTACT STATED WITHOUT WARNING THE VEHICLE STALLED INTERMITTENTLY AT VARIOUS SPEEDS. THE CONSUMER ATTEMPTED TO RESTART THE VEHICLE. AT TIME IT WOULD START RIGHT UP. OTHER TIMES THE VEHICLE HAD TO COOL DOWN BEFORE IT WOULD RESTART. THE DEALERSHIP REPROGRAMMED THE COMPUTER BUT THE PROBLEM PERSISTED. *AK UPDATED 9/22/2006 - THE VEHICLE STALLED A COUPLE TIMES A WEEK. *NM
Aug 25, 2006
DT*: THE CONTACT STATED THE ENGINE WOULD NOT START AFTER THE VEHICLE WAS PARKED OVERNIGHT. INITIALLY, IT WAS SUSPECTED THE BATTERY WAS DISCHARGED AND THE BATTERY WAS CHARGED FOR TWENTY MINUTES. AFTERWARDS, THE CONTACT ATTEMPTED TO START THE VEHICLE, WITH THE KEY IN THE IGNITION, AND THE INTAKE MANIFOLD EXPLODED. A LARGE FIREBALL ALONG WITH PIECES OF THE INTAKE MANIFOLD AND THE ENGINE COVER SHOT OUT OF THE UNDERHOOD AREA. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE DEALER DETERMINED THE BACKFIRING OCCURRED DUE TO THE CONTACT STARTING THE ENGINE WHILE APPLYING THE ACCELERATOR PEDAL. THE MANUFACTURER WAS ALERTED.
Jun 13, 2006
+ 4 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
5 complaints
I TURNED THE KEY IN MY CAR TO START IT, THERE WAS A VERY LOUD POP AND THE ENGINE STARTED SMOKING. THE ENGINE THEN CAUGHT FIRE AND IS TOTALLY DESTROYED. THIS CAR HAD BEEN USED 2 DAYS PRIOR WITH NO ISSUES, NO SAFETY LIGHTS ON, NO ISSUES DRIVING AND IT STARTED FINE THAT LAST TIME IT WAS DRIVEN. THE FIRE DEPARTMENT HAS SENT ME A REPORT ON THE CAUSE.
Jan 13, 2020
HAVE BEEN NUMEROUS COMPLAINTS ON THE INTAKE MANIFOLD EXPLODING AND CATCHING FIRE. AS THIS SAME THING HAPPEN TO ME, SOUNDS LIKE A LAWSUIT WAITING TO HAPPEN. MINE JUST HAPPEN TO BE IN THE DRIVE WAY, WHEN I WENT TO START IT I SAW SMOKE. SO I TURNED IT OFF, LOOKED UNDER HOOD DIDN'T SEE ANYTHING. WENT TO START IT A FEW DAYS LATER AND I HEARD A REALLY LOUD POP, FOLLOWED BY SMOKE. I QUICKLY TURNED TO OFF POSITION. OPENED MY HOOD AND SURE ENOUGH THE MANIFOLD HAD EXPLODED. WHAT IF I WOULD HAVE BEEN DRIVING? COULD HAVE CAUSED DEATHS TO OTHERS OR EVEN MYSELF, IF IT WASN'T CONTAINED. NOT EVERYONE CARRIES A FIRE EXTINGUISHER!!!!
Apr 07, 2017
WENT TO START CAR AND INTAKE BLEW UP, CAUSING A LARGE FIRE AND PIECES OF THE BURNING PLASTIC HIT MY SON WHICH WAS STANDING BY CAR. THE HOOD WAS UP AT THE TIME AND WE DID GET THE FIRE OUT. IT APPEARS THIS WAS A FUEL REGULATOR ISSUE AND I DO NOT SHOW IT AS BEING DUE FOR MY CAR. IT MUST OF BEEN DONE ALREADY BUT THIS ISSUE STILL HAPPENS. THIS IS VERY DANGEROUS AND SHOULD NOT HAPPEN. I WAS LUCKY IT WAS NOT WORSE. *TR
Jan 21, 2015
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE RECEIVED THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE), BUT THE FAILURE RECURRED. UPON STARTING THE VEHICLE IN THE DRIVEWAY, THERE WAS A LOUD BOOM AND THE ENGINE CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS NOT DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.
Jan 12, 2015
ON 1/8/14 AT APPROX. 8:00 AM, I ATTEMPTED TO START MY CAR, I HEARD A LOUD POP OR BANG AND SMELLED SMOKE, I QUICKLY GOT OUT OF THE CAR AND NOTICED SMOKE COMING FROM THE HOOD. I POPPED THE HOOD AND LUCKILY MY NEIGHBOR AND BOYFRIEND HAD COME OUTSIDE AT THIS POINT AND PUT THE "FIRE" THAT HAD STARTED UNDER THE HOOD, OUT WITH SNOW. BASICALLY, I ATTEMPTED TO CRANK THE CAR, THERE WAS AN EXPLOSION FROM THE INTAKE MANIFOLD DURING THE CRANKING, RESULTING IN AN EXPLOSION AND SMALL FIRE. I CONTACTED GM DIRECTLY ASKING IF THERE WAS A POSSIBLE RECALL THAT WAS SIMILAR TO THE SITUATION THAT HAD OCCURRED. AFTER A SHORT INVESTIGATION, THE CLAIMS REPRESENTATIVE DENIED MY CLAIM STATING THAT MY CAR WAS PROBABLY JUST OLD. IT WAS NOT UNTIL I HEARD ABOUT THE COBALT RECALLS, DID I DECIDE TO DO MORE INVESTIGATIONS. *TR
Mar 18, 2014
FUEL/PROPULSION SYSTEM
5 complaints
MY IMPALA EXPLODED THE INTAKE AND CAUGHT FIRE MELTED HARNESS AND SMOKE DAMAGE TO INSIDE CAR GM KNOWS THIS PROBLEM AN HAS NOT HAD A RECALL ON THIS IT IS VERY DANGEROUS AND CAN KILL SOMEONE.
Jan 04, 2017
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT A FUEL ODOR EMITTED FROM THE VEHICLE AFTER IT WAS STARTED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 140,000.
Aug 15, 2016
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL AND THERE WAS AN ODOR EMITTING THROUGH THE VENTS INTO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Dec 29, 2015
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STARTED THE IGNITION AND SMOKE IMMEDIATELY EMITTED FROM UNDER THE HOOD AREA. THE CONTACT EXITED THE VEHICLE AND INSPECTED UNDER THE HOOD WHERE FLAMES BEGAN TO ERUPT. THE CONTACT EXTINGUISHED THE FIRE HIMSELF AND THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC. THE MECHANIC ADVISED THE CONTACT THAT THE FIRE WAS CONTRIBUTED TO A DEFECTIVE FUEL PUMP HOSE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V090000 (FUEL SYSTEM, GASOLINE:DELIVERY) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Sep 24, 2012
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FUEL GAUGE MALFUNCTIONED AND AS A RESULT, THE GAUGE INDICATED THAT WRONG AMOUNT OF FUEL IN THE GAS TANK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000 AND THE CURRENT MILEAGE WAS 167,000.
Sep 06, 2012
UNKNOWN OR OTHER
5 complaints
IT'S A RECALL ON THE KEY INFNITION I HAVE TO PLAY WITH MY KEY TO GET MY CAR TO START.
Aug 02, 2016
I LOOK ON HERE AND SEE A NUMBER OF THINGS GOING ON WITH MY CAR. ROLLING ON HILLS, DRIVER WINDOW SWITCH,CONSTANT BURNING OF SPARK PLUG WIRES, MY KEYLESS ENTRY NEVER WORKED, I'VE HAD ROTERS TURNED AND REPLACED NUMEROUS OF TIMES. BUT THE 2 THINGS THAT ARE BOTHERING ME ARE 2 PARTS THAT HAVE BEEN RECALLED FOR 2000 IMPALAS DON'T MATCH MY VIN # FOR THE RECALL. I DON'T UNDERSTAND IF I'M HAVEING THE SAME PROBLEMS AS THEY ARE. 1 IS THE RACK N PENION PIECE WHICH IS CAUSEING THE POPIN AND STUFF UNDER THE FRONT END THAT MOST OF THE COMPLAINTS YOU HAVE ARE AND THE SECOND IS THE INTAKE MANAFOLD GASKETS. ARE THEY JUST REPLACEING THESE 2 ITEMS ON POLICE ISSUED AND TAXIS ? AND ALSO THE HESITATION &SHUT OFF THAT EVERYONE IS TALKING ABOUT. I HAD THE SAME PROBLEM IT WAS A WIREING PROBLEM THAT WAS LAYING ON MY EXUAST. I HAVE HAD TO FIX NORMAL WEAR AND TEAR AND DON'T MIND. BUT A SINGLE MOTHER OF 4 AND GM WHO DO YOU THINK CAN AFFORD TO FIX THINGS MORE. AND I FEAL THAT THE SHOULD FIX THERE FAULTY MATERIAL AS I HAVE FIXED MY WEAR AND TEAR. IF THAT RACK N PENION BREAKS AND I LOSSE CONTROL OF STEARING IN MY CAR MY FAMILY IS AWARE OF THE PROBLEM AND I PROMISE IT WOULD OF BEEN ALOT CHEAPER TO GO AHEAD AND FIX IT FOR EVERYONE. IT'S SAD THAT WE HAVE GOT TO GO TO LIMITS OF PUTTING ADS IN PAPER, CALLING PEOPLE, AND ALMOST A ACT OF CONGRESS TO GET ANY KIND OF HELP. HOW MANY CARS HAVE LOST CONTROL OF STEARING? (RACK N PENION) WHAT HAPPENS WHEN I EXPECT MY KEYLESS ENTRY TO WORK BECAUSE I'M IN DANGER AND COUNTED ON IT? OR MAYBE WHEN ONE OF THOSE WIRES THAT'S BURNIG UP CATCHES MY CAR ON FIRE. OUT OF 600 COMPLAINTS THE THREE MOST COMPLAINED ABOUT ITEMS RACK IN PENION, WIREING, AND THE CAR ROLLING BAKWARDS WERE YOU KEEP 1 FOOT ON THE GAS AND 1 ON THE BREAK. IF THAT'S NOT ENOUGH I DON'T KNOW WHAT IS THESE ARE SAFETY ISSUES. I WILL GLADLEY LET SOMEONE DRIVE MINE TO SEE.
Jul 13, 2005
THE CONSUMER REQUEST A COMPLAINT FORM TO ADDRESS SAFETY CONCERNS. *BF *NM
Nov 05, 2004
I AM HAVING A MOTOR PROBLEM WITH MY MOON ROOF. I WAS INFORMED BY A GM SERVICE TECH. THAT THIS PROBLEM LOOKS SIMILAR TO A PROBLEM THAT CHEVY HAD WITH MODEL YR 2000-2002 CHEVY BLAZER SUV. THE PROBLEM IS THAT THE MOTOR HAS TO BE REPLACED AND THAT IS WHAT HAPPENED TO THE SUV'S. FOR THOSE, CHEVY DID A RECALL AND REPLACED AT OWN COST. WHEN I CONTACTED GM, THEY CLAIMED NOT TO KNOW ABOUT ANY PROBLEMS WITH 2000 IMPALA'S BUT WHEN I ASKED ABOUT THE BLAZER RECALL THEY CLAIM THAT WITHOUT A VIN NBR THEY COULD NOT LOOK IT UP IN THEIR SYSTEM. *JB
Apr 02, 2004
WE WOULD LIKE TO KNOW IF THERE WERE ANY TYPES OF RECALLS ON THIS PARTICULAR TYPE OR STYLE CAR, MADE BY G.M., AFTER THIS CAR WAS MADE. THE DEALER NEVER TOLD US, NOR OFFERED US ANY INFORMATION, IN REGARDS TO ANY OR ALL SAFTEY RELATED RECALLS. DT
Nov 30, 2002
LATCHES/LOCKS/LINKAGES
5 complaints
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE LOCK ON THE DRIVER SIDE FRONT DOOR WAS INOPERATIVE. IN ADDITION, HE WAS UNABLE TO UNLOCK THE DOOR MANUALLY. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE DOOR LATCH AND LOCK ASSEMBLY. THE CURRENT AND FAILURE MILEAGES WERE 61,378. . UPDATED 02-14-08 *BF
Jan 16, 2008
WHILE DRIVING 65 MPH THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE DEALER STATED THE DOOR LATCH FAILED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Aug 16, 2004
DRIVER'S DOOR WOULD NOT UNLOCK BY KEY OR ELECTRICAL DEVICE. THE TECHNICIAN REPLACED LATCH ASSEMBLY. *AK PH *JB
Jun 26, 2003
TRUNK SAFETY LATCH IS NOT AVAILABLE FOR THR VEHICLE. NLM
Oct 20, 2000
TRUNK SAFETY LATCH IS NOT AVAILABLE FOR THR VEHICLE. NLM
Oct 20, 2000
TIRES
5 complaints
WE HAD PURCHASED UNIROYAL TIRES IN OCTOBER 2002 FROM FARM AND FLEET IN LA CROSSE. AS OF AUGUST 4, 2005, ALL THE TIRES NEEDED TO BE REPLACED DUE TO THE TIRES CRACKING AND PEELING. WE TOOK THE CAR TO SEARS WHERE THEY TOLD US THEY WOULD NOT LET US DRIVE THE CAR DUE THE SEVERITY OF THE PEELING OF THE TIRES. DRIVING OUR CAR WITH THE TIRES IN THE POOR CONDITION COULD CAUSE AND ACCIDENT AND INJURY. I STARTED HAVING A PANIC ATTACK AFTER HEARING THIS NEWS. WE WERE TOLD THAT THIS IS NOT NORMAL FOR TIRES TO SHRED, CRACK, AND PEEL AT ONLY 40,000 MILES. I CALLED FARM AND FLEET WHERE WE BOUGHT THE TIRES AND HE TOLD ME "TOO BAD" AND HUNG UP ON ME. I CALLED UNIROYAL AND SHE SAID IT IS NOT THEIR PROBLEM IF OUR TIRES CRACKED, THAT'S WHAT TIRES DO. THESE TIRES THAT CRACKED, PEELED, AND SHREDDED HAVE A 75,000 MILES WARRANTY, NOONE WILL HONOR THIS WARRANTY AND WE HAD TO SPEND OVER $400 BUYING NEW TIRES. *NM
Aug 08, 2005
THERE WAS A LOUD NOISE COMING FROM THE TIRES.*JB
Feb 14, 2003
LOW TIRE AIR PRESSURE WARNING LIGHT GIVES FALSE READING. WHEN PRESSURE IS NOT LOW, IT WILL INDICATE IT IS,AND WHEN PRESSURE IS LOW, IT WILL READ PRESSURE IS FINE. THIS RESULTED IN A FLAT TIRE WHILE DRIVING. CONTACTED DEALER.*AK
Aug 07, 2002
LOW TIRE PRESSURE LIGHT ILLUMINATES PERODICALLY, INDICATING A MALFUNCTION. DEALER CANNOT IDENTIFY PROBLEM. PLEASE GIVE ANY FURTHER DETAILS.*AK
Sep 28, 2001
THREE UNIROYAL TIGER PAW TIRES HAVE EXPERIENCED BLOWOUTS WHILE DRIVING (P225/60R16 DOT APXDJE7U129). NLM
Oct 10, 2000
STEERING,SUSPENSION
4 complaints
I HAVE SEEN A LOT OF PEOPLE SAY THAT THEIR RACK AND PINION HAS BROKEN AND THEY HAVE FIX IT AND IT HAS BROKEN AGAIN. THE RACK AND PINION ON MY CAR HAS BROKEN. I DONT FEEL VERY COMFORTABLE WITH DRIVING THIS CAR AT ALL. THEY TOLD ME THAT THE TIRE IS ABOUT TO FALL OFF. CAN YOU PLEASE GET THIS FIX. THE CAR HAS BEEN DRIVING VERY WELL ON THE STREETS AND HIGHWAY. IT HAS STARTED TO SHAKE WHILE I WAS ON THE HIGHWAY. I MADE IT HOME SAFE TO BE TOLD THAT MY RACK AND PINION HAD BROKE. I FEAR FOR MY LIFE IF SOMETHING WOULD HAVE HAPPEN AS I WAS DRIVING ON THE HIGHWAY.
Feb 02, 2016
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT END OF HER VEHICLE VIBRATES SEVERELY. THE TIE ROD ENDS, RACK, TRANSMISSION MOUNTS, TIRES, INTERMEDIATE SHAFT, AND BOTH AXLES HAVE BEEN REPLACED, BUT THE VIBRATION STILL PERSISTS. ON MARCH 6, 2009, THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC AND PAID $600 TO HAVE THE VEHICLE REPAIRED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER INFORMED HER TO TAKE THE VEHICLE TO ANOTHER DEALER FOR DIAGNOSTIC TESTING, WHICH WOULD COST $88. THE FAILURE MILEAGE WAS 125,000.
Mar 06, 2009
DT*: THE CONTACT STATED WHEN TURNING THE STEERING WHEEL THERE WAS A CLANKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP IN MARCH 2004, WHERE THE REAR STABILIZER LINK AND FRONT LOWER CONTROL ARM BUSHINGS WERE REPLACED AND LUBRICANT WAS APPLIED TO THE STEERING SHAFT. AFTER THE REPAIRS THE NOISE DID NOT COMPLETELY CEASE, AND THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE DEALERSHIP HAS DETERMINED THE STEERING SHAFT NEEDS TO BE REPLACED. *AK UPDATED 2/13/2006 - *NM
Dec 30, 2005
VEHICLE EXPERIENCING NOISE IN STEERING WHEEL. DEALER REPLACED RACK AND PINION,/CAM AND TOE, AND FRONT SUSPENSION. BUT PROBLEM STILL OCCURRING. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
Aug 14, 2001
SERVICE BRAKES
4 complaints
ENTERED MY PARKED CAR ON A SLOPING DRIVEWAY AND STARTED THE ENGINE TO PULL AWAY. I HIT THE BRAKE PEDAL TO PUT THE CAR IN GEAR AND THE BRAKE PEDAL GAVE UNDER THE PRESSURE OF MY FOOT AND WENT TO THE FLOORBOARD. NO BRAKES, CAR ROLLED INTO STREET AND I WAS ABLE TO DRIVE HOME WITH VERY LITTLE STOPPING ABILITY. THANK GOODNESS I ONLY HAD TO GO A SHORT DISTANCE TO MY HOUSE WITH NO STOPPING REQUIRED IN THE 6 MILE TRIP. AS IT TURNS OUT THE REAR BRAKE LINE HAD RUSTED AWAY AND BLEW OUT UNDER NORMAL USE AND DUMPED THE FLUID. *TR
Oct 31, 2014
APPLIED BRAKES WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL SUNK ALL THE WAY TO FLOOR HOLDING NO PRESSURE WHICH CAUSE ME TO ROLL THROUGH A STOP SIGN AND INTO ONCOMING TRAFFIC. SHOP BRAKE LINES WHERE CORRODED INSIDE OUT AND ALL NEEDED TO BE REPLACED. *TR
Oct 30, 2014
CORRODED THROUGH BRAKE LINE! I WAS DRIVING ON THE INTERSTATE AT 65 MPH AND APPLIED THE BRAKES MILDLY. MY FOOT FELT NORMAL BRAKE RESISTANCE FOR AN INSTANT AND THEN THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR. FORTUNATELY, AS MY SLOWING WAS NOT CRITICAL AT THAT MOMENT, THE FAILED BRAKING DID NOT RESULT IN A DISASTER. DURING MY DIAGNOSIS OF THE PROBLEM, ON APPLYING THE BRAKES MUCH BRAKE FLUID LEAKED ON THE GROUND BELOW THE MASTER CYLINDER, BUT NOT INVOLVING THE MASTER CYLINDER. CLOSER INSPECTION I DISCOVERED THAT THE BRAKE LINE CROSSING THE FIREWALL TO THE RIGHT FRONT WHEEL (ABOUT 12 INCHES BELOW THE MASTER CYLINDER AND A FEW INCHES TOWARD THE PASSENGER SIDE) WAS ASSEMBLED SUCH THAT IT IS EMBEDDED IN FELT (WHICH APPARENTLY PROVIDES SOUND DEADENING FROM THE ENGINE COMPARTMENT) UP AGAINST THE FIREWALL FOR ABOUT 6 INCHES. THIS FELT HOLDS WATER AND REMAINS WET ALMOST CONTINUOUSLY IN THE NORTH CAROLINA ENVIRONMENT. THERE IS EXTENSIVE RUST ON THE BRAKE LINE IN THIS AREA - AND IT IS RUSTED THROUGH, WITH BRAKE FLUID SQUIRTING OUT WHEN THE BRAKES ARE APPLIED. THIS IS VERY STUPID AND DANGEROUS DESIGN PATH FOR THIS BRAKE LINE - IT SHOULD BE INSTALLED SUCH THAT IT DOES NOT CONTACT THE FELT. IT IS OBVIOUS THAT IT WAS ASSEMBLED THIS WAY (THE LINE IS NOT FLEXIBLE AT THIS POINT) - FIRMLY FORCED UP AGAINST THE FELT ON THE FIREWALL AND HELD IN THIS POSITION BY FASTENERS - NOT DUE TO ANY MOVEMENT OF THE LINE AFTER ASSEMBLY. THIS UNNECESSARY FAILURE DUE TO STUPID DESIGN MAY WELL HAVE RESULTED IN A SERIOUS OR EVEN FATAL ACCIDENT, VERY POSSIBLY INVOLVING A PEDESTRIAN AND/OR ONE OR MORE AUTOMOBILES. ACCESS TO REPLACE THIS LINE WILL REQUIRE THE CAR TO BE ON A LIFT, WHICH I AM UNABLE TO PROVIDE, SUCH THAT I WILL HAVE TO PAY GOOD MONEY TO HAVE IT FIXED. THIS WILL MOST ASSUREDLY BE A PROBLEM (LIKELY RESULTING IS SERIOUS INJURY OR DEATH) ON OTHER 2000 ERA IMPALA'S. *TR
Aug 16, 2014
WHEN I APPLIED THE BRAKES TO STOP THE CAR, THE PEDAL WENT ALL THE WAY TO THE FLOOR. SINCE THE CAR WAS GOING ONLY 5-10 MPH, I WAS ABLE TO STOP WITHOUT HITTING ANYTHING. WHEN I CHECKED THE BRAKES, I FOUND THAT THE RIGHT REAR BRAKE LINE HAD RUSTED THROUGH, APPROXIMATELY 4 INCHES TO THE REAR OF THE FUEL FILTER. I HAD BOTH REAR BRAKE LINES REPLACED, FOR THE OTHER WAS RUSTY. *TR
Apr 05, 2014
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
4 complaints
NO CRASH, BUT THE SPEEDOMETER, TACHOMETER,GAS GAUGE GOES WACKY MOST OF THE TIME THE GAS GAUGE DOES NOT WORK AT ALL, THE SPEEDOMETER WORKS ABOUT 25 PERCENT OF THE TIME, I HAVE READ COMPLAINTS FROM OTHER IMPALA OWNERS ON LINE AND THEY ALL HAVE THE SAME PROBLEM, WHAT I WOULD LIKE TO SEE IS A RECALL FROM G.M. IT IS A SAFETY CONCERN BECAUSE YOU DON'T KNOW HOW FAST YOU ARE GOING. ALSO MOST OF THEM SAID THE TEMP. GAUGE GOES ALSO AND THAT CONCERNS ME IF YOU CAR WOULD OVERHEAT YOU WOULDN'T EVEN KNOW THAT IT HAPPENED, UNTIL IT WAS TO LATE, NOW YOU WOULD HAVE TO INVEST IN A NEW MOTOR AND THAT IS WAY TO COSTLY. PLEASE SEE IF THERE IS ANYTHING YOU CAN DO TO HELP THE PROBLEM TO BE FIXED, WERE ALL IN THIS TOGETHER. THEY ALSO SAID THAT THE REPAIR WAS TO COST $500.00. *TR
Apr 10, 2009
VEHICLE STALLS, MOVING ANYWERE FROM 30-70-MPH. HAS NEARLY CAUSED 4 ACCIDENTS. TWICE WE WERE NEARLY REARENDED; ONCE THIS HAPPENDED WHEN WE WERE PASSING A VEHICLE AND WE LOST CONTROL; AND ONCE THIS OCCURRED AS I WAS DRIVING AROUND A CORNER TOWARDS A GROUP OF CHILDREN. HAS BEEN TO DEALER FOR REPAIR 6 TIMES FOR SAME CAUSE. STILL NOT CORRECTLY DIAGNOSED OR REPAIRED. IS UNSAFE TO DRIVE. DEALER HAS REPLACED "WIRES", PLUGS, FUEL PUMP, AND COMPUTER "PARTS" TO NO AVAIL.*AK
May 24, 2004
WHILE DRIVING THERE WAS A LOUD CLUNK. DRIVER PULLED OVER, OPENED THE HOOD, AND DISCOVERED FLAMES COMING FROM ENGINE. VEHICLE HAS NOT BEEN SEEN.*AK THERE WAS A HOLE IN THE GAS LINE WHERE IT WENT INTO THE ENGINE AND THIS CAUSED A FLASH FIRE. *YH
Aug 28, 2000
CAR WAS IDLING IN "PARK" WHEN INCIDENT OCCURRED. DEALER'S WORK ORDER STATES "EXCESSIVE CURRENT LOAD FROM FUEL PUMP BURNED WIRE TERMINAL AT IGNITION BLOCK. REPAIRED BURNED WIRE TERMINAL AND REPLACED FUEL PUMP". SINCE FUEL PUMP IS LOCATED IN GAS TANK, ANY ELECTRICAL FAILURE OF THIS PART COULD CAUSE A MAJOR FIRE. *AK
Feb 11, 2000
FUEL SYSTEM, OTHER
4 complaints
CAR CAUGHT ON FIRE WHEN IT WAS TURNED ON. *TR
Feb 11, 2009
MY CAR STALLS WHILE I AM DRIVING. I DON'T EVEN BREAK OR ANYTHING IT JUST SHUTS DOWN COMPLETELY. THE FUEL REGULATOR WAS REPLACED IN THE END OF MAY 2005. WHEN THEY REPLACED THE FUEL REGULATOR, IT SEEMED OKAY FOR A WHILE, BUT THEN IT STARTED MESSING UP AGAIN. I ALSO REPLACED THE FUEL FILTER AND IT IS STILL STALLING.
Jul 05, 2005
THE FUEL GAUGE ON MY 2000 IMPALA READS FULL ALL THE TIME THE CAR IS MOVING. I HAVE CO WORKER WITH THE SAME CAR AND SAME PROBLEM. *AK
Dec 30, 2004
ON SUNDAY MORNING DECEMBER 7,2003 MY 11 YR OLD AND I WERE HEADING OUT, I STARTED MY 2000 IMPALA LS AND "BOOM!! THE CAR BLEW,SHOOK, AND STARTED SMOKING, WE BOTH JUMPED OUT. MY NEIGHBORS CAME RUNNING TO SEE WHAT HAD HAPPEN. I CALLED MY INSURANCE AND THEY HAD A TOW TRUCK COME GET THE CAR TO MY MECHANIC. TURNS OUT THE FUEL PRESSURE REGULATOR MALFUNTION AND BLEW AND CAUSED THE EXPLOSION. MY MECHANIC AND I BOTH CALLED CHEVERLET ON THIS, THERE RESPONSE WAS"NOT ENOUGH REPORTS FOR A RECALL"BUT TO SAVE MY RECIEPTS AND WHEN THERE IS I WILL BE REIMBURSED.I GOT A REPORT NUMBER AND THAT WAS IT.AFTER ALMOST 2 WEEKS I GOT MY CAR BACK AND PAID OVER $1500.00 IN REPAIRS FOR THE DAMAGES CAUSED FROM IT. I FINALLY GOT A RECALL LETTER , CALLED CHEVERLET AND THEY GAVE ME ANOTHER FILE NUMBER TO PUT ON MY CLAIM FORM.I JUST GOT A CALL FROM THEM THIS PAST FRIDAY INFORMING ME THEY WILL ONLY REIMBURSE ME 800 AND SOME CHANGE. WHEN I ASKED WHY, ALL MARIO JOHNSON COULD SAY WAS THATS ALL WERE WILLING TO PAY YOU. SO I ASKED HIM IF EVERYONE WHOS CAR BLEW UP FROM THIS IS GOING TO HALF TO EAT ALMOST 50% OF THE COST FROM THERE FAULTY PART? HE REFUSED TO ANSWER ME. I BELIVE I AM ENTITLED TO MY TOTAL COST OF REPAIR OF THE $1500 + , NOT THE 800 AND SOME CHANGE THEY ARE OFFERING ME FOR THERE ERRORAND DEFAULT ON THIS CAR. I HOPE YOU CAN HELP ME AND OTHERS WHO ARE AND WILL BE IN THE SAME PERDICTAMENT AS MYSELF GET ALL OF OUR HARD EARNED MONEY BACK. THANK YOU. *AK
Dec 07, 2004
SEAT BELTS
4 complaints
CONSUMER'S SON WAS INVOLVED IN A HEAD ON COLLISION AT 55 MPH. UPON IMPACT, THE FRONTAL AIR BAGS DID NOT DEPLOY. THERE WERE NO INURIES, HOWEVER, BOTH VEHICLES WERE TOTALED.*AK
Mar 28, 2005
SINCE THE REPAIR, THE CONSUMER WAS UNABLE TO USE A HEAVY DUTY LOCKING CLIP TO SECURE THE CHILD CAR SEAT. THE IMPALA SEAT BELTS DID NOT LOCK AND REQUIRED A HEAVY DUTY LOCKING CLIP IN ORDER TO SECURE THE SEAT. (MODEL# 22-750-MGN) SCC *JB
Feb 12, 2003
INTERMITTENTLY TWO OF RESTRAINT BUCKLES IN REAR RESTRAINTS WILL NOT LATCH PROPERLY, LEAVING OCCUPANTS UNRESTRAINED. A RECALL HAS BEEN ISSUED ON VEHICLE'S MAKE AND MODEL. HOWEVER, THIS VEHICLE IS NOT INCLUDED IN RECALL DUE TO VIN. DEALER HAS BEEN NOTIFIED.*AK
Jun 04, 2001
THE CONSUMER IS HAVING PROBLEMS GETTING RECALL 00V-228 REPAIRED. NLM
Apr 30, 2001
STEERING,ELECTRICAL SYSTEM
3 complaints
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND AN UNKNOWN FLASHING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 195,795.
Mar 16, 2017
MY 2000 IMPALAS PASS LOCK SYSTEM STOPS THE CAR FROM STARTING FOR UP TO 45 MINUTES AT A TIME. I TRY TO START THE CAR AND IT WONT TURN OVER OR DO ANYTHING. IT HAPPENS EVERY TIME I TRY TO START THE CAR. IT LEAVES MY FAMILY STRANDED WHEN WE TRY TO GO PLACES. WHAT WERE TO HAPPEN IF THERE WERE AN EMERGENCY? I'D BE STRANDED. ALSO THE STEERING CLUNKS ALOT WHEN I TURN. *TR
Sep 17, 2009
THE CONSUMER WAS PARKING VEHICLE, SMELLED SMOKE AND NOTICED ENGINE WAS ON FIRE. FRONT HARNESS WIRES OVERHEATED. CONSUMER LOST POWER STEERING, AND WHEN THE CONSUMER WENT TO MOVE THE VEHICLE, THERE WAS SOME TYPE OF FLUID ON THE GROUND UNDER. FIRE DEPARTMENT CAME OUT AND PUT OUT THE FIRE.*AK
Sep 09, 1999
ELECTRICAL SYSTEM,AIR BAGS
3 complaints
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 157,000.
Mar 15, 2016
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE VEHICLE STALLED WITHOUT WARNING CAUSING ANOTHER VEHICLE TO CRASH INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE REAR DRIVER'S SEAT PASSENGER SUSTAINED A HEAD INJURY AND BLEEDING FROM THE MOUTH WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Oct 31, 2014
THE HORN WAS INOPERATIVE. THE CONSUMER TRIED NUMEROUS TIMES TO ACTIVATE THE HORN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE COMPUTER SENSOR NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB THE AIR BAG SENSOR FAILED WHICH CAUSED THE HORN TO BE INOPERATIVE. THE LOCK CYLINDER HAD TO BE REPLACED BECAUSE THE CONSUMER WAS UNABLE TO START THE VEHICLE.
Oct 12, 2004
ELECTRICAL SYSTEM,EQUIPMENT
3 complaints
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE AIR CONDITIONER SUDDENLY STOPPED WORKING AFTER SHUTTING THE VEHICLE OFF. THE DOORS WOULD NOT UNLOCK AND TRAPPED THE DRIVER INSIDE THE VEHICLE. THE CONTACT INDICATED THAT A SECURITY SENSOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, WHEN THE VEHICLE WAS SHUT OFF, ALL THE INTERIOR AND EXTERIOR LIGHTS REMAINED ILLUMINATED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,000. MA 10/26/2015 *CN
Sep 08, 2015
ELECTRICAL SYSTEM - DASHBOARD LIGHTS AND OTHER INSTRUMENT LIGHTS DO NOT TURN ON OR WILL TURN ON ONLY AFTER SEVERAL MINUTES OF DRIVING. VERY INCONSISTENT. POSE DANGER ESPECIALLY WHEN DRIVING AT NIGHT. THE PROBLEM APPEARED TO HAVE BEEN FIXED ABOUT A YEAR AGO, BUT THE PROBLEM STARTED TO SURFACE AGAIN RECENTLY (FALL 2003). *LA
Nov 25, 2003
WHILE VEHICLE WAS IN PARK AND IDLING, A FIRE STARTED UNEXPECTEDLY ON DASHBOARD NEAR CIGARETTE LIGHTER. CONSUMER WAS ABLE TO EXTINGUISH THE FIRE BEFORE ANY INJURY OCCURRED. DEALERSHIP EXAMINED VEHICLE AND COULD NOT DETERMINE CAUSE OF THE FIRE BECAUSE THERE WERE NO MALFUNCTIONS WITH CIGARETTE LIGHTER, AND THERE WERE NO OTHER ELECTRICAL SYSTEMS NEAR THE AREA WHERE FIRE STARTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION / PHOTOGRAPHS.*AK
Jan 30, 2002
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
3 complaints
I HAVE A 2000 IMPALA THAT DOES NOT HAVE TRACTION CONTROL. IT HAS A NO START PROBLEM. IT WON'T TURN OVER AND I HAVE TO SIT THERE ANYWHERE FROM 10 TO 30 MINS WAITING FOR THIS PIECE OF CRAP TO START. I THINK SOMEBODY NEEDS TO MAKE GM RECALL THESE CARS TO FIX THEM. ITS TIME TO PUT THE CONSUMER FIRST AND NOT THESE MONEY HUNGRY CORPORATIONS LIKE GENERAL MOTORS!!! *TR
Jul 13, 2008
PROBLEMS WITH THE BRAKING SYSTEM AT 18K MILES. *PH THE BRAKES BEGAN TO VIBRATE AND HUM, THE DASH BOARD LIGHTS CAME ON WHICH STATED THERE WAS AN ABS AND TRACTION PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY FOUND A THERE WAS A SENOR PROBLEM. THE REAR WHEEL SENOR WAS SHOWING A PROBLEM WHICH RESULTED FROM THE LEFT FRONT STRUT, WHERE CONNECTOR C101 AND CONNECTOR C045 WIRES PASSED INTO THE TRUNK UNDER THE CARPET. THE CONSUMER EXPERIENCED PROBLEMS WITH THE BRAKES ON SEVERAL OTHER OCCASIONS. THE CONSUMER ALSO EXPERIENCED ELECTRICAL PROBLEMS WITH THE VEHICLE. *JB
Apr 20, 2004
VEHICLE WOULD HAVE HARD START PROBLEMS, AND WOULD STALL OUT AT ANY TIME WITH NO WARNING. THIS HAS HAPPENED ON NUMEROUS OCCASIONS TOOK IN & WAS TOLD THAT THEY WOULD REPROGRAM COMPUTER, OTHER PROBLEMS W CAR, BRAKES WOULD WEAR OUT EVERY MONTH, ODOMETER READING INCORRECTLY. DEALER NO WILLING TO WORK ON VEHICLE UNLESS A CASH DEPOSIT WAS MADE. FINALLY TOOK VEHICLE TO ANOTHER DEALER AND WAS TOLD THAT PROBLEMS WERE TAKEN CARE OF. CAR IN SHOP FOR 1 WEEK, AND AFTER RETURN OF CAR THE SAME PROBLEMS BEGAN OCCURRING, WITH THE STALLING, FINALLY OCCOASIONALLYWAS WHEN SON DRIVING ON FREEWAY CAR DIED WHILE GOING 65MPH. SON HAD TO PUT IN NEUTRAL AND RESTART VEHICLE . THEN FINALLY AFTER 1 WEEK TRANSMISSION DROPPED AND HAD TO BE REPLACED. THIS VEHICLE HAS HAD VARIOUS PROBLEMS SINCE DATE OF PURCHASE AND DEALERS ARE UNABLE TO RESOLVE PROBLEMS.*AK
Jul 18, 2002
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
ISSUES W/STARTING VEHICLE, DOESN'T TURN OVER, SINGLE CLICK. THIS STARTED 3 WKS AGO. SECURITY LIGHT CAME ON AND STAYED ON, WOULD NOT START..RESET OF DIAGNOSTICS, CAR WILL START A FEW TIMES THEN NOT START. REMOVE BATTERY CABLES ALSO FIXES THE PROBLEM BUT ONLY TEMPORARILY PURCHASED USED, REPLACED RECALLS: KEY KNOBS & VALVE COVER GASKET,
Jun 13, 2017
MY WIFE WENT TO START THE CAR TO MOVE IT OUT OF THE WAY AND THE ENGINE EXPLODED BURST INTO FLAMES, INTAKE MANIFOLD WAS BLOWN INTO PIECES. *TR
May 27, 2014
AIR BAGS,SEATS
2 complaints
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT LEATHER WAS SEPARATING WHERE THE AIR BAG WAS LOCATED. AS A RESULT, THE AIR BAG WAS VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE SEAT COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000. UPDATED 05/18/16*LJ UPDATED 11/30/2017*JS
Mar 17, 2016
SIDE AIR BAG/HEATED SEAT,CLOSED THE DRIVERS SIDE DOOR AND THE AIR BAG DEPLOYED ON ITS OWN CAUSING A REALLY BIG BRUISE ON MY DAUGHTERS SIDE.CONTACTED THE G.M. DEALERSHIP ABOUT IT AND WAS TOLD THAT THEY WOULD LOOK INTO IT AND TO NOT CONTACT ANYONE ELSE. NEVER HEARD ANYTHING BACK FROM THEM.THEN ABOUT A MONTH LATER THE PASSENGER SIDE SEAT STARTED BURNING AND IT RUINED THE CENTER CONSOLE ,SEAT,AND CARPET. NO SENSE IN CONTACTING G.M. AGAIN BECAUSE THEY ARE NOT GOING TO DO ANYTHING ABOUT IT.SOMEONE WILL HAVE TO DIE BEFORE ANYTHING GETS DONE TO SOLVE THESE PROBLEMS THAT EVERYONE IS HAVING AND THAT G.M. WILL NOT SOLVE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR
May 13, 2009
AIR BAGS,VEHICLE SPEED CONTROL
2 complaints
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CAUSED A CRASH. THE AIR BAGS DID NOT DEPLOY. THERE WERE INJURIES SUSTAINED AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.
Nov 06, 2015
2000 CHEVROLET IMPALA. CONSUMER STATES VEHICLE ACCELERATES BY ITSELF. *TGW THE CONSUMER WAS INVOLVED IN AN ACCIDENT, DURING A RAIN STORM. THE VEHICLE HYDROPLANED/FISH-TAILED IN THE ROAD. THE CONSUMER STRUCK A TREE AND FLIPPED OVER. THE AIR BAGS NEVER DEPLOYED. THE CONSUMER SUFFERED MINOR INJURIES.
Oct 16, 2014
STEERING,VISIBILITY
2 complaints
INTERMEDIATE STEERING SHAFT HAS BEEN A PROBLEM WITH THE VEHICLE SINCE REACHING 17,669 MILES. I HAD IT REPLACED UNDER WARRANTY THE FIRST TIME AND HAVE PAID FOR IT TO BE REPLACED AFTER THE 3 YEAR WARRANTY RAN OUT. THE SHAFT CONTINUES TO MAKE CRACKING NOISES WHEN TURNING THE VEHICLE. THIS SEEMS TO BE A PART DEFECT SINCE A LOT OF PEOPLE ONLINE HAVE WRITTEN ABOUT THE SAME ISSUE. I HAVE HAD THE SHAFT REPLACED THREE TIMES AND IT LAST ABOUT A YEAR BEFORE IT STARTS TO MAKE A CRACKING NOISE. THE POWER WINDOW REGULATOR IS A DEFECT IN THIS VEHICLE BUT IT HAS NOT BEEN RECALLED. I HAVE HAD THE REGULATOR REPLACED FOR ALL FOUR WINDOWS AND NOW I AM STARTING TO HAVE TO REPLACE THE REGULATORS AGAIN FOR ALL FOUR WINDOWS. THE REGULATOR REPLACEMENT IS EXPENSIVE ($400+ FOR EACH WINDOW). *TR
Jan 28, 2012
LTR RE DEFECTIVE STEERING SYSTEM IN NUMEROUS AUTOMOBILES ESPECIALLY THE 2000 CHEVY IMPALA WHICH CAUSED HAND AND FINGER DEFORMALTIES TO THE CONSUMER. *TS *JB THE CONSUMER PURCHASED A 2000 VEHICLE AND STATED THAT HE WATCHED HIS FINGERS BECOME BENT AND TWISTED AS A RESULT OF STEERING. THE CONSUMER STATED THAT SIDE VIEW MIRROR HEIGHT OBSTRUCTS THE VIEW OF THE ON-COMING TRAFFIC. *TC *SC
Mar 07, 2005
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
2 complaints
WHILE DRIVING THIS CAR IT WOULD JUST STALL OR DIE AS IF SOMEONE HAD REACHED OVER AND SHUT THE CAR OFF AND WOULD NOT START FOR A FEW DAYS. I HAVE BROUGHT THIS CAR TO TWO MECHANICS AND NEITHER WERE ABLE TO STOP THE PROBLEM BUT TOLD ME THAT DIFFERENT PARTS WERE THE CULPRIT, SO 800 DOLLARS LATER I HAVE REPLACED THE FUEL FILTER, FUEL PUMP, CRANK SHAFT POSITION SENSOR, MASS AIR FLOW SENSOR,REPLACED THE BATTERY, TESTED THE ALTERNATOR, TESTED THE FUEL INJECTORS BOTH HOT AND COLD, TESTED THE IGNITION MODULE AND STILL THE CAR DIED LEAVING MY CHILD AND I STRANDED ON THE SIDE OF THE FREEWAY IN COLD TEMPERATURES. I THEN CALLED A GM DEALERSHIP WHOM SAID ANOTHER 120.00 JUST TO LOOK AT IT AND SAID THEY COULDN'T FIND THE PROBLEM . THIS IS OUTRAGEOUS! *TR
Dec 13, 2011
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS IN THE SHOP FOR REPAIRS (UNRELATED TO THE ENGINE) THE ENGINE FAILED. THE ERRORS DID NOT APPEAR WHEN THE DIAGNOSTICS WERE PERFORMED. THE CONTACT WAS INITIALLY CALLED TO COME AND RETRIEVE THE VEHICLE, BUT IN THE SAME CONVERSATION, SHE WAS INFORMED THAT SOMETHING FAILED IN THE ENGINE. THE CONTACT WAS ALSO INFORMED THAT SHE SHOULD PROBABLY GET RID OF THE VEHICLE. THE ENGINE WAS REPLACED. NHTSA CAMPAIGN ID NUMBER 04V090000 (FUEL SYSTEM, GASOLINE:DELIVERY) WAS REFERENCED. THE CONTACT SPENT $1,000 TO HAVE THE ENGINE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 78,000. UPDATED 08/27/08. *LJ THE CONSUMER STATED THE CRANKSHAFT POSITION SENSOR, IGNITION SWITCH AND FUEL REGULATOR WAS REPLACED. UPDATED 08/27/08
Jul 07, 2008
ENGINE AND ENGINE COOLING,EQUIPMENT
2 complaints
PUT. *TR
Jun 22, 2009
MY VEHICLE HAS BEEN SERVICED AT FAIRWAY ON SEVERAL OCCASIONS, WHICH INCLUDED A SIMILAR PROBLEM OVER A YEAR AGO THAT WAS STILL UNDER WARRANTY. THIS WAS FOR A CRACKED COOLANT CONTAINER AFTER I NOTICED THE LOW COOLANT LIGHT CAME ON MY MESSAGE CENTER. THIS SAME PROBLEM IS WHAT BROUGHT ME IN FOR MY RECENT VISIT. I WANTED TO FIND OUT WHY THIS LIGHT WAS COMING ON AGAIN. THIS TIME, THE ANSWER WAS $1012.70. COINCIDENTALLY, THIS IS 3 MONTHS AFTER MY WARRANTY EXPIRED. *NLM
Apr 10, 2003
ENGINE AND ENGINE COOLING,STRUCTURE
2 complaints
OUR 2000 CHEVROLET IMPALA WAS LEFT IN AN APARTMENT BEHIND MY CHILDREN'S' APARTMENT IN OMAHA, NEBRASKA. WHEN THEY RETURNED FROM CHRISTMAS BREAK, THE BATTERY WAS DOWN AND IT WAS COLD OUTSIDE. THEY TRIED TO JUMP START THE CAR USING JUMPER CABLES FROM ANOTHER VEHICLE NEXT TO IT. MY DAUGHTER WAS IN FRONT OF THE CAR TO REMOVE THE JUMPER CABLES AFTER IT STARTED. WHEN MY SON TRIED TO CRANK THE ENGINE, IT EXPLODED ALL OVER THE PARKING LOT, SHOWERING MY DAUGHTER WITH BITS AND PIECES OF THE PLASTIC TOP OF THE ENGINE. MY DAUGHTER WAS SHAKEN UP BUT NOT HOSPITALIZED AND HER CONFIDENCE IN STARTING GM AUTOS IS "GONE." GM CLAIMS THAT THEY ARE NOT RESPONSIBLE BECAUSE THERE IS 120,000 MILES ON THE VEHICLE AT THE TIME OF THE EXPLOSION AND WILL NOT PROVIDE ANY SAFETY ADVICE ON STARTING THE VEHICLE IN THE FUTURE. THEY ALSO CONTEND THAT THE CHILDREN WERE RESPONSIBLE FOR BLOWING UP THE CAR BY STARTING IT WITH JUMPER CABLES, ALTHOUGH THE DEALER ACKNOWLEDGES THAT IT WAS STARTED IN ACCORDANCE WITH THE OWNERS MANUAL. THERE SEEM TO BE UNRESOLVED SAFETY ISSUES HERE THAT GM DOES NOT WANT TO ACKNOWLEDGE OR ADMIT TO. *TR
Jan 31, 2008
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Nov 13, 2001
STEERING,STRUCTURE
2 complaints
DEALERSHIP ON 08/13/2001 REPLACED THE CRADLE. VEHICLE WAS UNDER WARRANTY IN NOVEMBER 2001, AND DEALER REPLACED SHAFT. CRADLE FAILED 2 YEARS LATER, AND NEEDED TO BE REPLACED AGAIN, ALSO, HAD A STEERING PROBLEM.*AK
Aug 04, 2004
THE INTERMEDIATE STEERING SHAFT ASSEMBLY APPEARS TO BE DEFECTIVE ON A NUMBER OF 2000 MODEL YEAR IMPALAS. NO TSB OR RECALL FROM GM AS OF YET. ALUMINUM ENGINE CRADLE STILL A BIG SAFETY CONCERN IN THESE VEHICLES.*AK
Jan 31, 2001
EQUIPMENT
2 complaints
AIR CONDITIONER FAILS TO COOL, FAILS TO COOL, WARMER AIR COMING OUT. COULDN'T FIND ANY LEAK, ADDED COOLANT, THIRD VISIT REPLACED PART OF AIR CONDITIONER, 1 YEAR LATER FAILING TO COOL AGAIN, SOME VALVE WAS STUCK, $70 NOW THAT WARRANTY IS UP, RESISTER NOT WORKING CORREXCTLY, ONLY WORKS ON HIGHEST TWO OPTIONS, WANTED TO CHARGE ANOTHER $100 FOR REPLACEMENT, CAN'T AFFORD. 2000 GEO METRO, ROGER DEAN CHEVROLET IS NOT EXACTLY A GOOD AIR CONDITIONER ANYWAY, NOT VERY COOL WHEN WORKING RIGHT. *LA
Jul 12, 2004
CONSUMER IS EXPERIENCING HEALTH PROBLEMS WHILE DRIVING IN VEHICLE DUE TO A MUSTY ODOR, DEALER INFORMED CONSUMER THAT AN AIR CONDITIONING ODOR KIT NEEDED TO BE INSTALLED, HOWEVER THAT KIT FAILED AND CONSUMER IS ONCE AGAIN EXPERIENCING HEALTH PROBLEMS.*YD
Aug 01, 2001
STEERING,ENGINE AND ENGINE COOLING
2 complaints
WHILE DRIVING AT 15 TO 20 MPH VEHICLE INTERMITTENTLY STALLED. *AK CONSUMER TOOK THE VEHICLE TO THE DEALER BUT THEY CAN'T LOCATE THE SOURCE OF THE PROBLEM. IN ADDITION, KNOCKING AND JERKING IN STEERING WHEEL WHEN TURNING, AND IT WAS FOUND THAT INTERMEDIATE SHAFT CREATED NOISE. INTERMEDIATE SHAFT WAS REPLACED UNDER WARRANTY. *LA
Mar 01, 2004
TOM HESSER CHEVROLET KEPT TELLING ME THERE WAS NOTHING WRONG WITH THIS CAR. I CONTACTED CHEV CUSTOMER ASSIST CENTER & TOLD THEM I WANTED THIS CAR CHECKED OUT AT ANOTHER CHEV DELAERSHIP IN MY AREA. THEY SET ME UP WITH SYLVESTER CHEVROLET IN PECKVILLE PA. SYLVESTER CHEVROLET FOUND THE PROBLEMS ON THIS VEHICLE AND DID WORK TO CORRECT THEM. NO SAFETY DEFECT LISTED. *AK
Jan 10, 2002
STEERING,AIR BAGS
2 complaints
2000 CHEV IMPALA POLICE INT 9C1OFFICER SWERVED IN INTERSECTION TO AVOID VEHICLE. OFFICER STRUCK UTILITY POLE CENTER OF FRONT BUMPER. 40-50 MPH. VEHICLE TOTALED. AIR BAG DID NOT DEPLOY.*AK
Jun 02, 2003
DRIVER LOST CONTROL OF VEHICLE AT 40 MPH AND RAN INTO TELEPHONE POST HEAD-ON. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, CAUSING BRUISES. SEATBELTS WERE WORN AT THE TIME. NO PRIOR WARNING OF DEFECT. *AK
May 31, 2000
STEERING,EQUIPMENT
2 complaints
CLUNKING SOUND IN STEERING AND RACK AND PINION. TOOK CAR TO CENTURY CHEVROLET IN WATSONVILLE CA AND THEY SAID NOTHING WAS WRONG WITH IT. TOOK TO ANDERSON CHEVROLET IN CUPERTINO IN CA AND THEY REPLACED RACK AND PINION. THIS DID NOT CORRECT THE PROBLEM OF CLUNKING SOUNDS OVER BUMPS AND WHILE TURNING AT LOW SPEEDS. AT HIGH SPEEDS CAR WANDERS. I HAVE TWO CHILDREN AND I AM AFRAID THAT I AM GOING TO LOSE STEERING LIKE OTHERS INCLUDING POLICE CARS HAVE. NOW CENTURY CHEVROLET SAYS THEY WANT TO LUBE THE INTERMEDIATE STEERING SHAFT, BUT NHTSA COMPLAINTS INDICATE THIS HAS NOT WORKED FOR THEIR SAME EXACT CAR WITH THE SAME EXACT PROBLEM. I HAVE AN EXTENDED WARRANTY AND I WANT MY CAR FIXED BEFORE IT RUNS OUT AND I AM TIRED OF GETTING THE RUN AROUND IN THE MEAN TIME. I WANT THE INTERMEDIATE STEERING SHAFT REPLACED BECAUSE I FEEL THIS IS A REAL SAFETY HAZARD. *JB
May 09, 2003
WE CONTACTED THE DEALER ABOUT THESE PROBLEMS,JUST GOT IGNORED. NO SAFETY DEFECT LISTED IN SUMMARY.*AK
Feb 01, 2002
STEERING,SUSPENSION,SERVICE BRAKES, AIR,EXTERIOR LIGHTING
2 complaints
ROLLING BACKWARDS AT A STOP.SHAKING/SHIMMYING OF STEERING WHEEL--HAD TO REPLACE ROTORS/BRAKES AT MY OWN EXPENSE BECAUSE WARRANTY EXPIRES AT 36,000.I ALSO HAD TO REPLACE THE MODULE BECAUSE IT WAS MALFUNCTIONING,THE PISTONS/RINGS AND THE ABS SYSTEM WAS ALSO MALFUNCTIONING--STILL AT MY OWN EXPENSE.NOW,I'M HAVING PROBLEMS WITH MY STEERING AND FRONT END MAKING CLUNKING NOISES.I BOUGHT THE CAR WITH 17,500 OR SO ON IT,AND NOW 24,000 MILES OR SO LATER I'M SPENDING A FORTUNE ON THE UPKEEP OF AN APPARENT LEMON.SURE WISH CHEVY WOULD DO SOMETHIN ABOUT IT INSTEAD OF GIVING US THE RUN-AROUND. NLM
Mar 26, 2002
ROLLING BACKWARDS AT A STOP.SHAKING/SHIMMYING OF STEERING WHEEL--HAD TO REPLACE ROTORS/BRAKES AT MY OWN EXPENSE BECAUSE WARRANTY EXPIRES AT 36,000.I ALSO HAD TO REPLACE THE MODULE BECAUSE IT WAS MALFUNCTIONING,THE PISTONS/RINGS AND THE ABS SYSTEM WAS ALSO MALFUNCTIONING--STILL AT MY OWN EXPENSE.NOW,I'M HAVING PROBLEMS WITH MY STEERING AND FRONT END MAKING CLUNKING NOISES.I BOUGHT THE CAR WITH 17,500 OR SO ON IT,AND NOW 24,000 MILES OR SO LATER I'M SPENDING A FORTUNE ON THE UPKEEP OF AN APPARENT LEMON.SURE WISH CHEVY WOULD DO SOMETHIN ABOUT IT INSTEAD OF GIVING US THE RUN-AROUND. NLM
Mar 26, 2002
SERVICE BRAKES, AIR
2 complaints
CONSUMER STATED THERE IS A VIBRATION FROM THE FRONT END WHEN APPLYING BRAKES. MECHANIC REPLACED FRONT PADS AND MACHINED ROTORS. *JG
Mar 15, 2002
CONSUMER STATED THERE IS A VIBRATION FROM THE FRONT END WHEN APPLYING BRAKES. MECHANIC REPLACED FRONT PADS AND MACHINED ROTORS. *JG
Mar 15, 2002
ENGINE AND ENGINE COOLING,POWER TRAIN
2 complaints
AFTER CAR HAD BEEN DRIVEN SEVERAL MILES, THEN SHUT OFF FOR 45 TO 60 MINUTES, UPON STARTING AND TRYING TO GET BACK ON HIGHWAY THE ENGINE WOULD HESITATE AT ABOUT 5 MPH CAR SPEED, FOR 2 OR 3 SECONDS, WITH THE ACCELERATOR PEDAL PUSHED TRYING TO SPEED UP, THE ENGINE WOULD FINALLY CATCH UP TO THE GAS PEDAL SETTING AND SPIN THE TIRES. THIS HAPPENED 4 TIMES ONE DAY. FOUR VISITS TO THE DEALER DIDN'T HELP. SINCE ONE CHEVY DEALER REPLACED A CONTROL ON THE TRANSMISSION, THE ENGINE HAS HESITATED GOING AROUND A CORNER AT 20 MPH. THREE OTHER TIMES IT HESITATED WHEN I TRIED TO LEAVE NY DRIVEWAY.*AK
Jul 16, 2001
DEALER HAS RUN CHECK TWICE AND CANNOT FIND SOURCE OF HESITATION - DOES NOT HAPPEN EVERYDAY AND IS NOT ASSOCIATED WITH ANY CERTAIN WEATHER CONDITIONS, LENGTH OF WARM-UP TIME, ETC. USUALLY OCCURS WITHIN FIRST 200 FEET AFTER PUTTING VEHICLE INTO DRIVE - WITH FOOT ON GAS PEDAL, CAR ACTS AS IF IT'S GOING TO STALL AND THEN KICKS BACK INTO GEAR - HAS BEEN HAPPENING SINCE THE CAR WAS PURCHASED IN OCT. 1999. THE CAR ALSO ROLLS BACKWARDS ON INCLINES UNLESS FOOT IS ON BRAKE OR GAS PEDAL - ROLLS BACK EVEN DURING THE TIME IT TAKES TO MOVE YOUR FOOT FROM THE BRAKE TO THE GAS (NEED TO DRIVE WITH TWO FEET ON HILLS THAT YOU STOP ON) - HAVE NOT NOTIFIED DEALER OF THIS PROBLEM YET - DIDN'T REALIZE IT WAS A PROBLEM UNTIL I SAW THE OTHER COMPLAINTS - WILL NOTIFY DEALER ON NEXT VISIT.*AK
Nov 02, 2000
SUSPENSION,FUEL SYSTEM, GASOLINE
2 complaints
PAINT IS PEELING OFF OF FRONT BUMPER AND GRILL HAS BEEN PAINTED 4 TIMES AND IS STILL PEELING OFF/ REPLACED 4 INJECTORS AND MODULE/ HAD TO HAVE FRONT AND REAR END ALIGNED/ HAD TO BUY 4 NEW TIRES/ CAR WON'T HOLD ON INCLINE/ CAN HEAR GAS SLOUCH IN GAS TANK/HAS A POPPING IN THE FRONT END/
Oct 08, 2000
VEHICLE HAD A SLIGHT INTERMITTENT PROBLEM WITH CUTTING OFF WHEN IT WAS COLD OUTSIDE. DEALER SAID IT COULD BE THERE WASN'T ENOUGH OXYGEN GETTING INTO THE FUEL.ALSO, SOMETHING SEEMED TO BE WRONG WITH SUSPENSION THAT IT ROCKED BACK & FORTH WHEN YOU APPLYING BRAKES & STARTING TO GO UP A HILL. DEALER & GMC ARE BOTH SAYING THAT THE SOMETHING IS WRONG WITH THE SUSPENSION TORSION BAR. *AK
Sep 29, 2000
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
2 complaints
COMPLETE STALL ON HIGHWAY AT 50MPH. ALMOST REAR ENDED BY TRUCK. CAR ROLLS BACK WHEN AT STOP. STEERING WHEEL VIBRATION WHILE STOPPED. GAS SLOSHES WHILE IN TANK. *AK
Jul 15, 2000
COMPLETE STALL ON HIGHWAY AT 50MPH. ALMOST REAR ENDED BY TRUCK. CAR ROLLS BACK WHEN AT STOP. STEERING WHEEL VIBRATION WHILE STOPPED. GAS SLOSHES WHILE IN TANK. *AK
Jul 15, 2000
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
2 complaints
AFTER DRIVING(FULL WARMUP),CAR PARKED. RESTART CAR 45MIN TO 1 HR. LATER.PUT IN DRIVE,ENGINE HAS FALTERING/HESITATION UPON LEAVING PARKING SPACE. "FALLS ON FACE. W/ 2 OR3 DULL PERCUSSION SOUNDS AS THROTTLE INCREASED." WON'T REPEAT. RUNS FINE AFTER. PARTICULARLY EVIDENT @ TEMP. ABOVE 75 DEG. & HIGH HUMIDITY. DEALER COULD NOT REPLICATE. NO COMPUTER CODES. DEALER CLAIMS NO ADJUSTMENTS."NEED NEW FACTORY DOWNLOADS FOR COMPUTER IF WIDESPREAD PROBLEM SUPPORTED BY CUSTOMER COMPLAINTS. JLM ZIP14519 *AK
Jun 30, 2000
ON SLIGHT GRADE WHEN STOPPED AT A TRAFFIC LIGHT OR STOP SIGN, VEHICLE WILL ROLL BACK WHEN TAKING FOOT OFF BRAKE AND WILL HESTITATE WHEN YOU ACCELERRATE. AT TIMES FROM A STAND STILL, VEHICLE WILL STUMBLE WHEN TRYING TO GET IN FAST TRAFFIC. SECOND TRY VEHICLE WILL STUMBLE AND THEN QUICKLY ACCELERRATE. VEHICLES HESTITATES AT SLOW SPEEDS, 5 TO 25. SPEEDS AT 5 TO 40, LESS THAN 40, VEHICLE WILL FEEL TO BUCK WHEN GOING UP HILLS OR MINOR GRADES. WHEN THIS HAPPENS, THERE IS A SMELL OF ROTTEN EGGS. *AK
May 25, 2000
EXTERIOR LIGHTING,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TAKATA RECALL MY INTAKE MANIFOLD HAVE A RECALL ON IT AND I WOULD LIKE TO BRING IT IN TO GET FIXED. I BOUGHT THE CAR FROM AN AUCTION. ALSO MY FUEL FLOW DOES NOT WORK.
Jul 28, 2019
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION AND STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL CAMPAIGN. WHILE DRIVING 50 MPH, THE KEY POSITION MOVED WHILE IT WAS IN THE IGNITION. THE FAILURE AFFECTED THE ENGINE, POWER STEERING, AND THE CONTACT WAS UNABLE TO BRAKE. AS A RESULT, THE CONTACT CRASHED HEAD ON INTO ANOTHER VEHICLE. THE DRIVER'S SIDE AND FRONT PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED AND DECLARED THE VEHICLE DESTROYED. THE DRIVER SUSTAINED AN EXTENSIVE LACERATION WHEN THE DRIVER'S SIDE AIR BAG COMPONENTS PROJECTED FROM THE STEERING WHEEL. THE DRIVER HAD CONTINUOUS HEADACHES AND THE INJURY REQUIRED STITCHES. CHEVROLET OF MORRISTOWN (5320 WEST ANDREW JOHNSON HWY, MORRISTOWN, TN 37814, 423-408-2966) WAS NOTIFIED AND DID NOT ASSIST. THE MANUFACTURER SUGGESTED THAT THE CONTACT CALL A LAWYER. THE MANUFACTURER WAS NOT INITIALLY NOTIFIED OF THE CRASH, BUT WAS LATER CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Jul 10, 2019
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, A CLUNKING SOUND WAS HEARD. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THAT A FIRE HAD ERUPTED NEAR THE EXHAUST MANIFOLD. THE FIRE EXTINGUISHED ON ITS OWN. ALSO, THE VEHICLE INTERMITTENTLY MISFIRED AND PERFORMED SLUGGISHLY. THE VEHICLE WAS TOWED TO SCHUKEI CHEVROLET INC (721 S MONROE AVE, MASON CITY, IA 50401, 641-494-5589) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBERS: EA02030 (FUEL SYSTEM, GASOLINE) AND PE00005 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V701000 (ENGINE AND ENGINE COOLING) AND 09V116000 (ENGINE AND ENGINE COOLING). THE FAILURE CAUSED THE CONTACT TO HAVE TO RENT A VEHICLE FOR TWO WEEKS. WHEN THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, HE WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 78,500. *TR
Jan 11, 2019
POWER TRAIN,WHEELS,SERVICE BRAKES
1 complaint
I BOUGHT BRAND NEW HANKOOK TIRES 3 YRS AGO,N ALREADY ALL 4 TIRES HAVE DRYROT I HAVE ONLY 9000 MILES ON THEM N SUPPOSE 2 BE GOOD 4 100,000 MILES DO I CONTACT THEM OR THE STORE I GOT THEM FROM N THEY FIT MY 95 CHEVY LUMINIA LS N I BOUGHT A CHEVY 2000 IMPALA LS N RIMS FROM LUMINIA FIT THE IMPALA LS SO WE SWITCHED THEM N NOW AFTER 3 YRS 2 ON THIS CAR R DRY ROTTED N ABS SYSTEM IS NEW N LIGHT WON'T GO OUT IS IT A SENSOR OR SOMETHING ELSE N TRAIN WHEN MOTOR GETS 2 140,THE TRAIN SHIFTS HARD IS THAT A SENSOR ALSO THY MRS. [XXX] N MY CAR IS IN THE WEB SITE CARFAX.COM I OWN THE VEHICLE THE DATE BELOW IS WHEN I NOTICED IT SO NOW I HAVE 2 TAKE 4 PICA OF ALL THE TIRES? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Jun 08, 2017
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, SMOKE AND FLAMES EMITTED FROM THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/17/16*LJ *TR
Aug 22, 2016
UNKNOWN OR OTHER,ENGINE
1 complaint
THE INTAKE MANIFOLD INSIDE OF MY VEHICLE, BLEW UP ON DAY OUT OF NO WHERE. I TURNED ON MY VEHICLE, AND A HUGE POP NOISE CAME FROM MY ENGINE AND IT SMOKED.
Nov 12, 2015
POWER TRAIN,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT VEHICLE HAS FAILED TO START ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 177,289.
Oct 14, 2015
ELECTRICAL SYSTEM,SEATS
1 complaint
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO WATER ENTERS PASSENGER COMPARTMENT THROUGH THE CABIN AIR FILER. *SMD THE CONSUMER STATED A $5.00 PIECE OF PLASTIC WOULD HAVE PREVENTED WATER FROM ENTERING THE PASSENGER COMPARTMENT. ALSO, THE VEHICLE WOULD NOT START. THE BODY CONTROL MODULE WAS REPLACED. THE CONSUMER STATED THE ELECTRICAL PROBLEMS STARTED IN 2008 WITH A BAD BLOWER RESISTOR. OTHER ELECTRICAL ISSUES WERE THE DRIVER'S SIDE WINDOW, THE OUTSIDE REAR-VIEW MIRROR CONTROL AND THE HAZARD SWITCH. THE DRIVER'S HEATED SEAT STOPPED WORKING. *JB
Mar 09, 2015
ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
1 complaint
I WENT TO START MY 2000 CHEVY IMPALA AFTER SITTING FOR 2 DAYS IN THE COLD. IT WOULD NOT START. WE OPENED THE ENGINE TO CHARGE THE BATTERY. I TRIED TO START THE CAR ONE MORE TIME AND IT SOUNDED LIKE A BOMB WENT OFF. PARTS FLEW EVERYWHERE HITTING EVERYONE AROUND THE CAR. WHEN WE CHECKED THE ENGINE WE NOTICED THE INTAKE MANIFOLD EXPLODED. THIS IS EXTREMELY DANGEROUS AND WE WERE LUCKY NO ONE WAS HURT BE FLYING INTAKE PARTS. *TR
Mar 03, 2015
STEERING,FUEL/PROPULSION SYSTEM
1 complaint
THE CAR SAID ENGINE POWER REDUCED. STARTING DISABLED AND CUT OFF. LOSING ALL CONTROL OF BRAKES STEERING AND ACCELERATION. AT THIS POINT I REARENDED ANOTHER VEHICLE. *TR
Feb 16, 2015
STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
THE VEHICLE ACCELERATED BY ITSELF AS I WAS TURNING INTO A PARKING SPACE, THE ENGINE REVVING SO LOUDLY A PERSON STOPPED AND OBSERVED THE COLLISION AS THE IMPALA CRASHED INTO A PARKED VEHICLE DIRECTLY IN FRONT OF IT ON THE OTHER SIDE. NOTHING WOULD STOP THE ACCELERATION EXCEPT MANUALLY FORCING THE CAR INTO PARK. *TR
Nov 24, 2014
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL,ENGINE
1 complaint
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL #14350.* LD THE CONSUMER STATED PRIOR TO RECEIVING THE RECALL, SHE EXPERIENCED SEVERAL PROBLEMS WITH THE VEHICLE, SUCH AS: THE GAS NEEDLE STOPPED WORKING, A LOUD THUMPING NOISE WAS HEARD, EVERY TIME SHE ATTEMPTED TO START THE VEHICLE. ALSO, THE ENGINE LIGHT ILLUMINATED, AND IT WOULDN'T GO OFF. THE REPAIR SHOP WAS UNABLE TO DETERMINE THE PROBLEM. THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIR BAG DID NOT DEPLOY. *JB
Oct 28, 2014
STEERING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 168,000.
Oct 28, 2014
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
FOLLOW-UP ON COMPLAINT# 10650094. I HAVE RESEARCHED THIS PROBLEM,AND TRIED TO GET ASSISTANCE FROM GM WITH NO RESULTS OTHER THAT THE RUN-AROUND. I HAVE EXPLAINED THAT THE RECALL OF THIS VEHICLE AND REPAIR THAT IS SUGGESTED IS NOT THE ISSUE. THE IGNITION IS A 2 PART SWITCH AND THE MECHANICAL PART OF THE SWITCH IS ONLY PART OF THE PROBLEM. THE ISSUE IN MY CASE IS THAT THE ELECTRICAL PART OF THE SWITCH IS WHAT CONTROLS THE POWER, BRAKES, AIRBAG, AND ALL OTHER FUNCTIONS. YOU NEED TO LOOK AT THE ENTIRE SWITCH ASSEMBLY. THE ELECTRICAL PART IS WHAT FAILED. *TR
Oct 27, 2014
STEERING,SERVICE BRAKES
1 complaint
I WAS HEADING TO WORK I SLOWED TO TURN RIGHT ON TO THE ON RAMP OF THE INTERSTATE, AS I BEGAN MY TURN I LOST ALL POWER THE VEHICLE SHUT OFF, LIGHTS WENT DEAD AND THE BRAKES WENT OUT. I MADE IT TO THE CURB AND VEHICLE WOULD NOT RESTART.VEHICLE HAD TO BE TOWED HOME. I HAVE CHECKED ALL THAT COULD HAVE CAUSED THE ISSUE AND HAVE NARROWED IT DOWN TO THE IGNITION SWITCH, BATTERY HAS BEEN REPLACED EVEN THOUGH IT CHECKED FINE. STARTER IS BRAND NEW. MASS AIR SENSOR CHECKS OK AND CAM AND CRANK SENSORS CHECK OK. I WAS LUCKY IF I HAD BEEN ON THE INTERSTATE I WOULD HAVE HAD NO CHANCE TO RECOVER FROM THIS FAILURE. EVEN THOUGH THIS VEHICLE IS 14 YEARS OLD THIS TYPE OF FAILURE SHOULD NOT HAVE HAPPENED. I HAVE NEVER CARRIED MORE THAN THE IGNITION KEY AND KEY FOB ON THE KEY RING AS BOTH MY WIFE AND I USE THE VEHICLE. *TR
Oct 26, 2014
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
1 complaint
HIT A POT HOLE ON THE HIGHWAY. KEY FELL OUT OF THE IGNITION, WAS ABLE TO RETRIEVE THE KEY OFF THE FLOOR AND RESTART THE CAR WHILE DRIVING. I THINK THAT MY KNEE MAY HAVE HIT THE KEY KNOCKING IT INTO THE ACCESSORIES POSITION RESULTING IN THE KEY FALLING OUT OF THE IGNITION. I JUST LEFT MORAN CHEVROLET IN CLINTON TOWNSHIP, MI TO HAVE THE IGNITION KEY RECALL FIX. I NOTICE THE KEY CAN STILL BE REMOVED IN THE ACCESSORIES POSITION. IN MY OPINION ALL THE FIX DID FOR GM RECALL 14350 WAS ADD MORE WEIGHT TO MY KEY BY PUTTING A LARGER, HEAVIER HEAD ON MY KEY. NHTSA CAMPAIGN NUMBER: 14V400000. *TR
Oct 08, 2014
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
RE: DATE COMPLAINT FILED: 03/15/2011 COMPONENT(S): VEHICLE SPEED CONTROL DATE OF INCIDENT: 03/11/2011 NHTSA ID NUMBER: 10390238 EVERY ONCE IN A WHILE MY 2000 IMPALA WITH A 3400CC V6 WOULD MAINTAIN 50MPH WITH MY FOOT OFF THE GAS! THE CAUSE IS AN INTERMITTENT MALFUNCTION OF THE TPS SENSOR. IT TOOK MY IMPALA 3 YEARS TO THROW A CODE AND AFTER I REPLACED THE TPS, THE CAR'S THROTTLE SETTLED DOWN. *TR
Oct 02, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD VEER TO THE RIGHT AND STALL WITHOUT WARNING. THE VEHICLE WOULD RESTART TEMPORARILY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 11/24/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/1/2015 *JS
Sep 29, 2014
STEERING,FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
I HAVE A 2000 IMPALA WITH APPROXIMATELY 161,000 MILES ON IT. THE CAR IS USED AND I AM THE 2ND OWNER. I WENT TO HAVE MY NORMAL OIL CHANGE AS I HAD NOTICED THE LOW ENGINE OIL PRESSURE LIGHT HAD COME ON. THE CAR HAD BEEN RUNNING OUT OF OIL FREQUENTLY, BUT I DIDN'T SEE ANY OIL LEAKS. THE PRINT OUT AFTER THE OIL CHANGE STATED MULTIPLE OIL LEAKS. BUT THERE WAS NEVER ANY OIL ON THE GROUND. THE CAR HAD BEEN RUNNING VERY ROUGH AND WAS STARING TO RUN WARMER THAN USUAL. NOT HOT, BUT PAST THE MIDDLE LINE ON THE TEMP GAUGE. AND I HAD NOTICED A BURNING SMELL AFTER DRIVING, BUT NEVER SAW ANY SMOKE. THIS ALL STARTED IN APRIL 2014 AND HAS BEEN ONGOING. I'VE TAKEN THE CAR TO A REPAIR SHOP AND NOBODY SEEMS TO KNOW WHAT'S GOING ON. NOW JULY 5,2014 I WENT TO TURN LEFT AND THE STEERING WHEEL WAS EXTREMELY HARD TO TURN. I HAD TO PUT A LOT OF MUSCLE INTO TURNING THE WHEEL. I CHECKED THE POWER STEERING FLUID AND SAW IT WAS LOW SO I TOPPED IT OFF. PROBLEM SHOULD HAVE BEEN FIXED RIGHT? WRONG. IT GOT WORSE. I TOOK IT TO A DIFFERENT REPAIR SHOP AND WAS TOLD IT WAS THE TENSIONER PULLEY. O'ER $100 LATER, THE PROBLEM HAS GOTTEN WORSE. WHEN I TURN LEFT THE WHEEL STAYS STUCK AND I HAVE TO JERK IT BACK STRAIGHT. THUS IS A SAFETY HAZARD AS I TRANSPORT MY FAMILY IN THIS VEHICLE. SINCE THESE PROBLEMS STARED THE CAR EATS A LOT OF GAS. GOING 5 MILES SHOULD NOT USE ALMOST A QUARTER TANK OF GAS AND THE CHECK ENGINE LIGHT COMES ON AND STAYS ON AT RANDOM TIMES, DURING THESES TIMES THE CAR EATS A LOT IF GAS. WHEN THE LIGHT IS NOT ON GAS MILEAGE IS OK. THIS IS VERY DANGEROUS. *TR
Jul 09, 2014
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
I WAS PULLING OUT OF A PARKING LOT AND MY VEHICLE SUDDENLY SHUT OFF MAKING ME LOOSE STEERING CONTROL AND ALMOST CAUSING A BAD ACCIDENT. I MANAGED TO GET THE CAR TO A STOP AND I RESTARTED THE IGNITION. I PULLED OFF AND SAT IN A LOT FOR A FEW MINUTES. THE NEXT DAY I HAD THE SAME PROBLEM WHILE MERGING ONTO A MAIN HIGHWAY. *TR
Jun 26, 2014
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I WAS ON MY WAY TO WORK AND MY CAR JUST SHUT OFF OUT OF NO WHERE AT A INTERSECTION, I WAS SCARED I DIDN'T KNOW WHAT TO DO. THE CAR BEHIND ME ALMOST HIT ME BECAUSE OF IT. I TRIED STARTING MY CAR BACK UP AND IT WOULDN'T ROLL OVER OR MAKE A SOUND AND MY BRAKES WERE LIKE LOCKED UP . BUT ALL MY DASH LIGHTS WERE ON AND MY AIR BAG LIGHT KEPT BLINKING AND MY RADIO WAS WORKING. AFTER ABOUT 6 TIMES TRYING TO START MY CAR IT FINALLY STARTED UP AND THE AIR BAG LIGHT WENT OFF FOR LIKE 2 MINUTES AND CAME BACK ON AND MY TURN SIGNAL STOPPED WORKING AND STARTED MAKING A BUZZING SOUND . TIL THIS DAY IF THAT AIR BAG LIGHT IS ON MY CAR WONT START AND SOMETIMES I CAN PUT IT IN NEUTRAL AND IT WILL START . EVERY ONCE IN A WHILE MY CAR WILL ACCELERATE ON ITS OWN AND WHEN I PUT IT IN PARK IT SOUNDS LIKE MY CAR IS JUST GOING TO BLOW UP BECAUSE IT SOUNDS LIKE MY FOOT IS ON THE GAS . I TOOK MY CAR TO ADVANCED AUTO AND GOT A FREE TESTING ON IT AND MY STARTER IS GOOD AND SO IS MY BATTERY I RECENTLY GOT A NEW ONE . SO I DON'T KNOW WHAT IT COULD BE . BUT I HAVE NOTICED THAT ALOT OF OLDER IMPALAS HAVE THIS SAME PROBLEM BECAUSE I HAVE GOOGLED AND SEARCHED ONLINE . *TR
Jun 22, 2014
ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
THE BLINKERS QUIT WORKING ON YOU, YOU HAVE TO HIT THE 4 WAY SWITCH AND LET IT THEM BLINK 3 TIMES BEFORE YOUR BLINKERS WILL WORK AGAIN AND THERE IS TIMES IT DON'T WORK WHEN YOU DO THAT. ALSO THE DRIVER SIDE SEAT BELT GETS JAMMED. *JS
May 19, 2014
AIR BAGS,STRUCTURE
1 complaint
AS I WAS DRIVING HOME FROM WORK I ACCIDENTALLY WENT THROUGH A RED LIGHT AND T-BONED THE OTHER CAR. ALTHOUGH NO ONE WAS HURT,THERE WAS EXTENSIVE DAMAGE TO BOTH CARS. MY CONCERN IS THE AIRBAGS NEVER WENT OFF. I HAVE ALWAYS THOUGHT THIS WAS STRANGE. NOW THAT I'M HEARING ABOUT THE IMPALA RECALL DUE TO FAULTY AIRBAGS IT RAISES MORE CONCERNS, BECAUSE NOW THIS IS MY SONS CAR. MY UNDERSTANDING IS THE 2000 IMPALA'S ARE NOT PART OF THE RECALL BUT MAYBE THEY SHOULD BE. THERE IS ABSOLUTELY NO REASON THOSE AIRBAGS SHOULD NOT HAVE DEPLOYED. NOW I'M AM CONCERNED IF MY SON IS EVER IN AN ACCIDENT HE WILL NOT HAVE THE AIRBAGS AS A SAFETY NET. SHOULD THE 2000 IMPALA'S BE PART OF THE RECALL ALSO? *TR
Apr 08, 2014
STEERING,VEHICLE SPEED CONTROL,ENGINE
1 complaint
VEHICLE SHUTS OFF WHILE DRIVING... EXTREMELY DANGEROUS TO DRIVE!! THIS HAS HAPPENED ON MULTIPLE OCCASIONS. *TR
Mar 20, 2014
VISIBILITY/WIPER
1 complaint
PASSENGER SIDE WINDSHIELD WIPER FUNCTIONS FAILED WHILE DRIVING CAUSING VISIBILITY HAZARD. POSSIBLE MOTOR FAILURE. *TR
Mar 20, 2014
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
I HAVE HAD THIS CAR SINCE IT WAS NEW. IN 2008 IT DIED ON MY WIFE,LUCKILY SHE WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. TO MAKE A LONG STORY SHORT SHE HAS NEVER DROVE IT SINCE. I HAVE SPENT ABOUT A $1000 BUCKS TRYING TO FIND OUT WHAT IS GOING ON. IT WILL START UP AFTER YOU GET STOPPED AND PUT IT IN PARK. I HAVE TOOK IT TO THE CHEVY DEALER AND LEFT IT WITH THEM AND IT NEVER ACTS UP SO THEY ARE NOT ANY HELP. YOU NEVER KNOW WHEN IT IS GOING TO DIE ON YOU SO YOU MUST ALWAYS DRIVE IN THE RIGHT LANE SO YOU CAN PULL OVER. YOU LOOSE POWER STEERING AND POWER BRAKES. I HAVE CALLED GM AND ASK THEM ABOUT IT BUT THEY JUST SAY THERE IS NOT A RECALL ON MY CAR.AFTER WATCHING TV ABOUT ALL THE GM CARS THAT ARE DYEING I THINK MY CAR IS DOING THE SAME THING. I THINK IT IS THE KEY SWITCH. I LIKE THE OLD CAR AND WOULD LIKE TO KEEP IT BUT I'M ABOUT SCARED TO DRIVE IT .I AM 68 YEARS OLD NOW AND DON'T HAVE SO MUCH GET UP AND GO AS I ONCE HAD. *TR
Mar 17, 2014
FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
ON 2/24/14 AT APPROXIMATELY 2:50 PM, I PROPERLY ATTACHED A SET OF BATTERY JUMPER CABLES FROM MY TRUCK TO THIS CAR TO START IT FROM A DEAD BATTERY SITUATION. WHEN THE OWNER ATTEMPTED TO CRANK THE CAR, THERE WAS AN EXPLOSION FROM THE INTAKE MANIFOLD DURING THE CRANKING, RESULTING IN AN EXPLOSION AND SMALL FIRE. THE OWNER IMMEDIATELY SWITCHED THE CAR OFF, AND EXITED THE VEHICLE, AND I IMMEDIATELY CLOSED THE HOOD SO THAT THE FIRE WOULD NOT SPREAD, CALLED THE FIRE DEPARTMENT, AND REMOVED THE VEHICLES AROUND IT. THE FIRE DEPT. RESPONDED WITHIN 5 MIN., AND EXTINGUISHED THE FIRE WITH WATER. THE FIRE DEPT. AND POLICE INSPECTED THE CAR, AND LEFT AFTER IT WAS DETERMINED THAT THE FIRE WAS PROPERLY EXTINGUISHED, AND THERE WAS NO FURTHER RISK OF THE FIRE RE-STARTING. THE FIRE DAMAGE WAS CONFINED TO THE ENTIRE UNDER-HOOD AREA OF THE CAR. WHEN THE EXPLOSION HAPPENED, THE ENGINE COVER AND OIL FILLER CAP WAS BLOWN APPROXIMATELY 5 FT. FROM THE CAR, THE INTAKE MANIFOLD WAS BLOWN OPEN, AND THE FIRE WAS BURNING INSIDE THE INTAKE MANIFOLD. WE ATTEMPTED TO PUSH THE CAR INTO THE PARKING SPACE, BUT IT WOULD NOT MOVE. IT SEEMED THE ENGINE HAD SEIZED, PROBABLY AS A RESULT OF THE FIRE. THE CAR HAS SINCE BEEN TOWED TO OUR MECHANIC. THE CAR'S OWNER WAS INSIDE OF THE CAR, ATTEMPTING TO START IT VIA THE IGNITION KEY. I ASKED HER IF THERE WERE ANY PRIOR ISSUES WITH THE CAR, AND SHE TOLD ME THAT AT THE TIME, OTHER THAN A FLAT TIRE AND DEAD BATTERY, THE A/C WAS INOPERATIVE, AND NOT BEING USED. APPROXIMATELY 2-3 YEARS AGO, THE CAR WAS BROUGHT TO A LOCAL DEALER, AND A RECALL ISSUE WAS PERFORMED ON IT. SHE DID NOT REMEMBER WHAT SERVICE AND RECALL REPAIRS WERE DONE ON THE CAR. PRIOR TO THIS INCIDENT, THE CAR HAD NOT BEEN OPERATED FOR APPROXIMATELY 2 WEEKS. I AM THE PERSON MOST ABLE TO GIVE THE DETAILS OF THE INCIDENT. THE OWNER OF THE CAR (SISTER) HAS AUTHORIZED ME TO ACT ON HER BEHALF IN THIS MATTER. *TR
Feb 27, 2014
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
1 complaint
MY CAR STARTED TO OVER HEAT IN THE MIDDLE OF WINTER IN MINNESOTA. THERE WAS PLENTY OF COOLANT IN THE RESERVOIRS. WHILE THE VEHICLE WAS IDLING THERE WAS A NOISE AND ONCE I STARTED TO MOVE AGAIN THE CAR BEGAN TO JERK THEN THE CHECK ENGINE LIGHT CAME ON WHILE ATTEMPTING TO ACCELERATE. THEN A FEW WEEKS LATER THE GAS GAUGE BEGAN SHOWING THE INCORRECT ABOUT OF GAS LEVELS IN MY VEHICLE. *TR
Dec 16, 2013
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
MY BATTERY WAS DEAD, SO I PUT A BATTERY CHARGER ON THE BATTERY, THEN WENT TO START THE CAR. I TURNED THE KEY FOR ABOUT THREE REVOLUTIONS AND THEN THE CAR EXPLODED! I WASN'T SURE WHAT HAPPENED BECAUSE I WAS SITTING INSIDE THE CAR AND THERE WAS SNOW ON THE WINDSHIELD. I GOT OUT AND THERE WAS PLASTIC PARTS ALL AROUND THE CAR, AND THERE WERE FLAMES COMING FROM THE MOTOR! *TR
Mar 09, 2013
VISIBILITY,EQUIPMENT,TRACTION CONTROL SYSTEM
1 complaint
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRACTION CONTROL SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE PART FOR THE TRACTION CONTROL SYSTEM WAS NO LONGER BEING MANUFACTURED. ALSO, SHE HAD PROBLEMS WITH THE WINDOWS AND AIR CONDITION, BUT WAS NEVER ABLE TO GET THEM FIXED AS SHE IS ON A FIXED INCOME.
Dec 13, 2012
STEERING,FUEL SYSTEM, GASOLINE,SERVICE BRAKES,ENGINE
1 complaint
I W ALSO AS DRIVING INTO A SHOPPING PLAZA AND MY STEERING WHEEL LOCKED AND MY CAR STEERED ACROSS THE ENTRANCE AFTER A COUPLE OF MINUTES IT STARTED BACK UP.I AM SO NERVOUS BECAUSE THE STEERING WHEEL LOCKED,ALSO EVERY NOW AND THEN IT JUST WONT START UP AND THEN ALL OF A SUDDEN IT WILL. THE GAS GAUGE DOESN'T WORK EITHER SO YOU CANT JUDGE THE GAS NEVER RECEIVED ANY RECALL NOTICES I HAVE A 2000 CHEVY IMPALA. *TR
Nov 03, 2012
ELECTRICAL SYSTEM,WHEELS,ENGINE
1 complaint
I PURCHASED MY BROTHER-IN-LAW'S CAR IN MARCH. IN AUGUST, WHILE I WAS PARKED OUTSIDE A FRIEND'S HOME, THE CAR CAUGHT FIRE. NO ONE WAS IN THE CAR AND THE KEYS WERE WITH ME. AFTER ONLINE INVESTIGATION, WE FOUND THAT THE CAR HAD A RECALL ON IT IN 2009. MY BROTHER-IN-LAW WAS NEVER NOTIFIED SO NEITHER WERE WE. OUR FIRST STEP WAS TO CONTACT GM WHO SAID THERE WAS NOTHING THEY PLANNED ON DOING ABOUT THIS. WE CONTACTED THE BBB WHO ALSO CONTACTED GM. GM THEN CALLED US AND AGAIN SAID THERE WAS NOTHING THEY COULD DO. I FEEL THERE IS PLENTY THEY CAN DO. WHAT ABOUT IF MY DAUGHTER AND I HAD BEEN IN THE CAR? HOW ABOUT IF I HAD NEEDED TIME OFF FROM WORK? I HAD TO PURCHASE ANOTHER VEHICLE I WAS NOT PREPARED TO PURCHASE. WE HAVE THE RECALL INFORMATION, PICTURES FROM THE FIRE, AND A LETTER FROM GM IF YOU ARE INTERESTED. I FEEL THERE MUST BE SOME SORT OF COMPENSATION FOR THIS. THE RECALL WAS BECAUSE OF THEIR MESS UP IN THE FACTORY AND THEY FAILED TO NOTIFY MY BROTHER-IN-LAW. IF GM HAD DONE WHAT THEY WERE SUPPOSED TO DO, THE FIRE WOULD NEVER HAVE HAPPENED. *TR
Oct 18, 2012
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
AS I WAS PULLING INTO TRAFFIC ON A MAJOR HIGHWAY....THE CAR STALLED AND I WAS ALMOST TAKEN OUT BY A SEMI......TWICE!!!!!!!! THIS CAR SHOULD BE FIXED BY GM DUE TO THE PASSLOCK PROBLEM WHICH WAS MY ORIGINAL PROBLEM...THE BCM WAS REPLACED AND REPROGRAMMED NOW THIS STALLING AND THE AIR NOT WORKING IS NOT ONLY UNFAIR BUT UNSAFE. PAID ALOT OF MONEY FOR MY CAR TO COME BACK UNSAFE.....AND I HAVE TALKED TO NUMEROUS OWNERS OF THESE CARS....DON'T MATTER HOW MUCH OR WHO U PAY TO REPROGRAM...STILL SAME PROBLEM. *TR
Aug 14, 2012
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
BOUGHT 2000 CHEVY IMPALA ON FEB 8,2009,AND HAVE HAD MULTIPLE REALLY BAD PROBLEMS. BAD SHAKE IN FRONT END,PULLS TO RIGHT REALLY BAD, HAS SEVEAR COOLING PROBLEMS, TURN SIGNAL FAILURE MORE THEN WORKING, GEAR SHIFT PROBLEMS, AIR BUBBLES BACKING UP IN COOLANT BOTTLE, LOW COOLANT LIGHT ALWAYS ON, CHECK ENGINE IGHT ALWAYS ON MAJOR OIL LEAKAGE UNDER CAR BODY NOT ON GROUND. LOSS OF COOLANT BUT NO IDEA WHERE ITS GOING. SERGING PROBLEM IN ELECTRICAL SYSTEM, AND WIRING CONECTIONS AND PLUGS NOT CONNECTED TO ANYTHING. ICNITION PROBLEMS KEY WONT STAY IN AND CAN BE PULLED OUT WITH CAR RUNNING.HAVE REPLACED RADIATOR,ALL HOSES,ALL GASKETS,THERMISTATE,WATER PUMP,BELTS,DONE TUNEUP,OIL CHANGE, DONE BRAKES,REPLACED SENCERS,BATTERY,AND OTHER THINGS. IM PISSED AND VERY ANGRY WITH CHEVY AND GM FOR ALL THE PROBLEMS THEY HAVE WITH THERE VEHICALS AND NOT FIXING THE PROBLEMS.
Mar 29, 2011
TRACTION CONTROL SYSTEM
1 complaint
2000 CHEVY IMPALA LS,(THIS PROBLEM STARTED WHEN MY CAR WAS AT 40,000 MILES) THE TRACTION CONTROL WILL COME ON FOR NO REASON. THIS CAUSES AUTOMATIC BREAKING FOR WHICH YOU CAN NOT MOVE THE CAR YOU CAN BE BACKING UP, TURNING, OR GOING FORWARD. THE CAR WILL LAG AND THEN SHUDDER FIGHTING THE BRAKES THAT HAVE BEEN APPLIED BY THE CAR WHILE I AM ON THE GAS. I HAVE FOR MY SELF TURNED THE TRACTION CONTROL OFF. HOWEVER I HAVE RESEARCHED ON LINE AND FOUND THAT THERE ARE THOUSANDS OF PEOPLE WITH THIS VERY SAME PROBLEM. THEY HAVE BEEN TO THE DEALERSHIPS FOR TROUBLE SHOOTING AND REPLACED MANY POSSIBLE PARTS IT COULD BE AND THE PROBLEM WILL RESURFACE AGAIN. I WAS CONTENT WITH TURNING THE TRACTION CONTROL OFF ALTHOUGH WITH FURTHER RESEARCH I HAVE FOUND THE TRACTION CONTROL WILL RE-ENGAGE, SINCE THIS BUTTON NEEDS TO BE PRESSED EVERY TIME YOU TURN ON THE CAR. IT WILL RE-ENGAGE ITSELF AND YOU CAN NOT TURN IT OFF. THE BUTTON BECOMES USELESS. THIS IS WHY I AM TURNING TO THE NHTSA FOR HELP. I SEE THIS BEING A HUGE SAFETY RISK THAT I AM DRIVING AND THE ABS WILL ENGAGE ITSELF BECAUSE THE TRACTION CONTROL HAS COME ON. I HAVE BEEN LUCKY THIS HAS ONLY HAPPENED AT LOW SPEEDS MY FEAR IS THAT I WILL HAVE MY DAUGHTER IN THE CAR WITH ME AND THIS HAPPENS AT HIGHWAY SPEED. I AM SURE YOU CAN SEE THE DANGER IN THIS HAPPENING AT ANY SPEED LET ALONE IF IT SHOULD HAPPEN AT A FASTER SPEED OF RATE. THANK-YOU FOR YOUR ATTENTION TO THIS MATTER I LOOK FORWARD TO A RECALL AND A REAL SOLUTION TO THIS PROBLEM. *TR
Apr 29, 2010
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
ON FEB.10TH OR 11TH.MY NEIGHBOR WAS ATTEMPTING TO JUMP START MY CAR BECAUSE THE BATTERY HAD FAILED DUE TO A 3 DAY SNOW STORM. AFTER TURNED THE IGNITION THE SECOND TIME, THERE WAS A LOUD BOOM. WHEN WE CHECKED THE ENGINE, WE NOTED THE MANIFOLD COVER HAD CRACKED INTO SEVERAL PIECES. ALSO THE WIRES WERE ON FIRE. MY NEIGHBOR QUICKLY EXTINGUISHED THE FLAMES. LATER, I WENT TO MY DEALER(FRANK Z CHEVROLET IN DAYTON, OH. ABOUT THE PROBLEM. I WAS TOLD BY THE ASSISTANT SERVICE MANAGER THAT THE REPAIRS COULD COST FROM $1,800-$2,000 MAINLY DUE TO THE FIRE DAMAGE. SINCE I HAVE BEEN UNEMPLOYED FOR 18 MONTHS, I HAVE NOT HAD THE CAR TOWED TO THE DEALER FOR AN ESTIMATE OF ACTUAL DAMAGE.
Mar 24, 2010
SUSPENSION,STRUCTURE
1 complaint
I HAVE A 2000 IMPALA THAT HAS THE REAR STRUT TOWERS BEGINNING TO RUST OUT BADLY. THERE HAS BEEN NO INCIDENT YET AS I CAUGHT THIS ON ONE OF MY VEHICLES INSPECTIONS. IF THIS WERE TO RUST COMPLETELY OUT THE REAR TIRES COULD COME OFF OF THE CAR WHILE IN MOTION. I HAVE TRIED TO CONTACT GENERAL MOTORS, BUT GOT NO RESPONSE. THIS DEFECT RENDERS TO CAR PRETTY MUCH USELESS. THANKS FOR YOU TIME. *TR
Nov 23, 2009
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING THE TRANSMISSION KEPT SLIPPING IN AND OUT OF GEAR. ALSO THE ELECTRONIC STABILITY CONTROL SYSTEM CAUSED THE VEHICLE TO DRIFT TO THE RIGHT OR LEFT. ALSO, THE LIGHTS FOR THE INSTRUMENT CONTROL PANEL FAILED. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE TECHNICIAN LOCATED SEVERAL DIAGNOSTIC ERROR CODES. THE FAILURE MILEAGE WAS 173,009. UPDATED 1/5/10 *CN THE DEALER REPLACED A SASH LIGHT SWITCH, UT THAT DIDN'T RESOLVE THE PROBLEM. UPDATED 01/06/10.*JB
Nov 23, 2009
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,INTERIOR LIGHTING
1 complaint
LIKE EVERYONE ELSE W/ A 2000 IMPALA I HAVE FAULTY, NON-WORKING TURN SIGNALS ALL THE WAY TO THE MAJOR PROBLEMS OF THE INTAKE GASKET PROBLEM TO THE MOST SEVERE - THE PROBLEM OF THE CAR STALLING WHILE DRIVING OR SITTING AT A LIGHT. AND NO ONE CAN PIN POINTE THE ACTUAL PROBLEM. MY CAR USED TO JUST STALL OUT AT LEAST ONCE OR TWICE A DAY WHILE DRIVING. NOW THE CAR HAS GIVEN UP AND I'M ABOUT TO TOO. IT STARTS WHEN IT WANTS... I WISH LIFE WORKED THAT WAY BUT IT DOESN'T. TODAY I DECIDED TO RESEARCH RECALLS ON THE CAR AND FOUND OUT EVERYONE HAS THE PROBLEMS I DO BUT CHEVY HAS NOT TAKEN CARE OF ANYONE. PLEASE TAKE NOTE THIS IS SERIOUS. *TR
Jul 06, 2008
EXTERIOR LIGHTING,EQUIPMENT
1 complaint
VEHICLES TURN SIGNALS STOP WORKING INTERMITTENTLY AND SOMETIMES WILL NOT ALLOW THE HAZARD LIGHTS TO WORK. THIS POSES A SERIOUS SAFETY RISK - I WAS STOPPED IN A DARK UNLIT AREA WHEN MY VEHICLE BROKE DOWN AND VEHICLES WERE UNABLE TO SEE MY CAR OR MYSELF. *TR
Feb 08, 2008
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
CAR WENT OUT OF CONTROL AFTER DRIVER PUT THE CAR INTO GEAR TO MOVE IT FROM A PARKED, IDLING POSITION, AFTER NOTICING A BURNING LIKE ODOR. IT WAS NOTED BY THE DRIVER AT THAT TIME THAT THE TEMPERATURE GAUGE WAS IN THE RED ZONE. WHEN THE DRIVER ATTEMPTED TO MOVE THE CAR TO A SAFER PARKING AREA ONLY A FEW FEET IN DISTANCE, SHE HEARD A SHARP SNAPPING SOUND AND ALSO FELT A VIBRATION IN THE STEERING WHEEL/COLUMN AREA. THE CAR SUDDENLY LURCHED FORWARD, THE HEAD LIGHTS AND DASH LIGHTING WENT COMPLETELY OUT AS THE CAR BEGAN ACCELERATING OUT OF CONTROL. IN ADDITION, THERE WAS NO STEERING OR BRAKE CONTROL. NO WORK HAS BEEN DONE YET TO CORRECT THESE PROBLEMS BECAUSE AN INSURANCE COMPANY IS INVOLVED. *TR
Dec 09, 2007
SUSPENSION,POWER TRAIN
1 complaint
VEHICLE WAS AT DEALER FOR LEFT AXLE SEAL LEAK. NEXT DAY VIBRATION NOTICED WHILE SLIGHT RIGHT TURN PRESSURE ON WHEEL. RETURNED VEHICLE TO DEALER. COULDN'T FIND PROBLEM ON LOT. AFTER TESTING ON ROAD FOR 2 MINS. IT WAS DETERMINED THAT TRANSMISSION HAD TOTAL FAILURE. *TR
Oct 31, 2007
POWER TRAIN,WHEELS,ELECTRICAL SYSTEM
1 complaint
DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. WHILE ACCELERATING FROM A STOP, THE TRANSMISSION DROPPED TO THE LOWEST GEAR WITHOUT WARNING, AND HESITATED BEFORE ENGAGING TO THE NEXT GEAR. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. ALSO, THE FUEL GAUGE DISPLAYED AN INCORRECT READING. FINALLY, WHILE DRIVING 30 MPH, THERE WAS A RATTLING NOISE IN REAR WHEELS. THE LAST TWO PROBLEMS WERE INSPECTED BY A DEALER.
Sep 18, 2006
SUSPENSION,STEERING
1 complaint
EVER SINCE I BOUGHT MY CAR I HAVE HAD PROBLEMS WITH MY WHOLE POWER STEERING AND SUSPENSION SYSTEM. I HAVE SPENT OVER $2000 DOLLARS OVER THE PAST TWO YEARS FIXING PARTS THAT RELATE TO ANYTHING FROM THE WHEEL BEARING, RACK & PINION, BALL JOINTS AND NOW LOOKS LIKE MY POWER STEERING IS READY TO GO OUT. BASICALLY EVERYTHING MAJOR ON THE FRONT HAS FAILED. MY WARRANTY WOULDN'T COVER BECAUSE THEY SAID IT'S NORMAL WEAR AND TEAR. I FEEL IT'S A DEFECT BECAUSE IT SEEMS LIKE THE SAME THINGS KEEP FAILING OVER AND OVER. I REALLY DEPEND ON MY CAR TO GET TO WORK AND FEEL THIS IS A MATTER THAT NEEDS TO BE LOOKED AT A LITTLE MORE CLOSER AND TAKEN SERIOUSLY BECAUSE FROM WHAT I SEE, A LOT OF 2000 CHEVY IMPALA OWNERS HAVE COMPLAINED ABOUT THE SAME THING. THIS LEADS ME TO BELIEVE THAT THIS IS A PROBLEM THAT THE DEALERS OR THE MANUFACTURER SHOULD TAKE CARE OF AND LOOK A POSSIBLE REIMBURSEMENT FOR MANY CUSTOMERS THAT HAVE HAD THE SAME PROBLEMS, THANKS.*JB
Mar 07, 2006
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
DT: THE CONSUMER STATED WHILE STOPPING AT A RED LIGHT A STRANGE ODOR ENTERED THE VEHICLE FOLLOWED BY A LOSS OF POWER STEERING. HE MANAGED TO DRIVE THE VEHICLE TO THE DEALER, WHERE THE DEALER DETERMINED THAT VEHICLE WAS LEAKING POWER STEERING FLUID. THE DEALER REPLACED THE POWER STEERING FLUID HOSE AT THE CONSUMER EXPENSE. *AK THE CONSUMER WAS TOLD THE SERPENTINE NEEDED TO BE REPLACED. THERE WAS DAMAGE TO THE SUSPENSION. UPDATED 01/11/06. *JB
Dec 15, 2005
ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING
1 complaint
DT: THE CONTACT STATED THE TURN SIGNAL WORKED INTERMITTENTLY. THIS HAS BEEN OCCURRING FOR APPROXIMATELY ONE YEAR. WHEN THE TURN SIGNALS WERE NOT WORKING HE COULD PRESS THE HAZARD LIGHT SWITCH AND THE TURN SIGNALS WOULD ACTIVATE. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. DURING AN OIL CHANGE A MECHANIC DETERMINED THAT THE LOWER INTAKE MANIFOLD GASKET WAS LEAKING. THE MANUFACTURER WAS CONTACTED AND OFFERED TO PAY FOR HALF OF THE REPAIRS. THE REPAIRS HAVE NOT BEEN MADE. *AK THE REPLACED THE HAZARD SWITCH WARNING LIGHT. UPDATED 01/11/06. *JB
Dec 14, 2005
STEERING,ELECTRICAL SYSTEM,WHEELS
1 complaint
THE RACK AND PINION STEERING ASSEMBLY FAILURE. RACK AND PINION LEAKED AND HAS BEEN SERVICED AND STILL HAS PROBLEMS. *BF THE LOW TIRE PRESSURE LIGHT HAD COME ON AND THERE WAS A RATTLING NOISE COMING FROM THE RIGHT FRONT WHEEL WHILE THE VEHICLE WAS IN MOTION. *SC *JB
Jan 07, 2005
SERVICE BRAKES, HYDRAULIC,INTERIOR LIGHTING
1 complaint
THE CONSUMER STATED THAT SINCE SHE PURCHASED THE VEHICLE IN AUGUST 2003 THE BRAKES DID NOT WORKED PROPERLY. WHEN APPLYING THE BRAKES THEY CONSTANTLY GRABBED AND LET GO. SHE DID NOT KNOW WHETHER SHE COULD TALK TO THE DEALER ABOUT THE PROBLEM, BUT WILL GET IN TOUCH WITH THE DEALER TOMORROW. *AK THE BRAKES WERE REPAIRED AT THE DEALERSHIP. THE BRAKES PULSATED WHEN THEY WERE APPLIED THE TRUNK LIGHT WAS INOPERATIVE. *SC *JB
Jul 19, 2004
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
PERIODIC TRANSMISSION SLIP FROM INITIAL DATE OF PURCHASE - DEALER COULD NOT DUPLICATE WHEN TAKEN IN FOR SERVICE, UNTIL OUT OF WARRANTY. REFLASH E-PROM/UPDATE DONE AT 75K MILES TO CORRECT PROBLEM. NOW AT 110K DEALER SAYS NEW TRANSMISSION IS NEEDED AS CAR IS EXHIBITING SAME PROBLEMS. CAR HEADLIGHTS GO OUT WHEN USING HIGH BEAMS. CAR HAS LOST ALL POWER TWICE WHEN DRIVING AND COMPLETELY SHUT OFF, THUS CAUSING A SIGNIFICANT STEERING PROBLEM UNTIL THE CAR COULD BE STOPPED. GROUNDING WIRES ADDED TO SEE IF CORRECTION COULD BE MADE. LIGHTS & CAR HAVE NOT QUIT YET, BUT TRANSMISSION CONTINUES TO EXHIBIT SHIFTING PROBLEMS WITH CHECK ENGINE LIGHT COMING ON. WHEN CAR IS SHUT OFF THE ENGINE LIGHT WILL GO OUT AND NOT COME BACK ON AND THE CAR WILL RESET IT SELF AND RUN OKAY FOR AWHILE. THE CAR ALSO EXHIBITS A LOUD WHINING NOISE WHEN THE SLIPPAGE / JERKING IS ABOUT TO OCCUR. GM WILL NOT ALLOW CONVERSATION WITH ANYONE BUT A CUSTOMER SERVICE PERSON. ALL FILE NUMBERS GIVEN TO ME BY GM PERSONNEL WHEN CAR WAS UNDER WARRANTY ARE NOT LOADED INTO THEIR DATA BASE, THUS NOTHING CAN BE DONE, MILEAGE IS TOO HIGH AND THESE THINGS ARE EXPECTED TO HAPPEN. *NM
May 26, 2004
STEERING,POWER TRAIN
1 complaint
TRANSMISSION FAILURE AND POWER STEERING PUMP FAILURE.*AK
Feb 23, 2004
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
THE SECURITY SYSTEM CAME ON WHILE DRIVING AND SHUT THE AUTOMOBILE DOWN. CHEVROLET PUT IN A BODY CONTROL MODULE IN 08-12-03. ON 01-15-2004, WHILE ATTEMPTING TO START, VEHICLE SHUT DOWN. THIS TIME THE DRIVER WAS LOCKED INSIDE THE VEHICLE. THE DOOR LOCKS DID NOT RELEASE, AND THE KEY DID NOT COME OUT OF THE IGNITION.*AK
Jan 22, 2004
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,AIR BAGS,STRUCTURE,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
A/C EMITS FOUL ODORS (MOLD/MILDEW). BRAKES PULSATE, WARNING & ABS LIGHTS COME ON. CHECK ENGINE LIGHTS COME ON, STALLED ONCE, UNCONTROLLED ACCELERATION FROM START UP TWICE. STEERING: INTERMEDIATE SHAFT REPLACED AT 42,618 MILES; RACK & PINION LEAKING AT 65,307 POPPING & MUFFLED EXPLOSION SOUND IN COLD WEATHER START UPS, PAINT PEELED OFF FRONT & BUMPER OF CAR. WEATHER STRIPPING ADHESIVE LIQUIFIES ON DOOR POSTS IN HOT WEATHER. AIRBAG WARNING LIGHT COMES ON
Jan 15, 2004
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING,EQUIPMENT
1 complaint
MUSTY SMELL COMING FROM AIR CONDITIONING. ALSO, THE STEERING WHEEL MAKES A WEIRD NOISE WHEN TURNING. THE TURN SIGNALS WILL GO BALLISTIC AT TIMES, FLICKERING FASTER AND FASTER. THE INSIDE LIGHTS ALSO FLICKER AT DIFFERENT INTENSITIES. *AK
Nov 30, 2003
FUEL SYSTEM, OTHER,EXTERIOR LIGHTING,AIR BAGS
1 complaint
ENGINE STALLS AND CUTS OUT WHEN TURNING OR GOING STRAIT AFTERTHE ENGINE IS ABOVE 2000RPM AND FOOT IS RELEASED FROM THE GAS PEDA, SOMETIMES CAN SAVE IT IF I STEP ON GAS PEDAL BEFOR TACH REACHES 500RPMSL. HAVE TO SHIFT INTO NEUTRAL AND RESTART TO AVOID ANY ACCIDENTS. AIRBAG LIGHT COMES ON AND WILL GO OFF AFTER DRIVING THE CAR FOR AWHILE. TURN SIGNAL WILL NOT WORK EVERYNOW AND THEN, HAVE TO RESTART THE CAR TO GET THEM TO WORK. ENGINE WILL NOT START RIGHT AWAY, 2ND CRANK WILL START POSSIBLE FAULTY FUEL PUMP. 58000 MILES. PROBLEMS STARTED JAN 2003. 2000 IMPALA LS
Sep 28, 2003
STEERING,TIRES
1 complaint
I HAVE A 2000 IMPALA VIN# [XXX]. I HAVE BEEN HEARING A NOISE FROM THE STEERING COLUMN AND EVERYTIME I PUSH THE GAS THE STEERING WHEEL TURNS TO THE LEFT. IT IS NOT MY ALIGNMENT BECAUSE I HAD GOTTEN IT REALIGNED AND I CAN FEEL IT WHEN I BRAKE AS WELL. IT IS HARD TO TURN THE STEERING WHEEL BECAUSE OF THIS PROBLEM. ALSO MY LOW TIRE PRESSURE LIGHT WILL NOT GO OFF EVEN WHEN IT IS PROGRAMMED TO GO OFF MANUALLY IT STILL STAYS ON. I WAS TOLD I NEED A NEW EBCSM. I JUST BOUGHT THIS CAR AND AM STILL PAYING ON IT. I HEARD OTHERS WITH THE SAME MODEL AND YR HAVE THE SAME TROUBLES WITH THE STEERING. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Sep 22, 2003
STEERING,UNKNOWN OR OTHER
1 complaint
MY 2000 IMPALA HAS A SEVERE CLUNKING WHEN I MAKE BOTH LEFT AND RIGHT HAND TURNS. TOOK IT TO DEE'S CHEVROLET IN BILOXI, MS AND HAD NO SUCCESS IN GETTING MY PROBLEMS CORRECTED. THEY SAID THEY HAD TO DUPLICATE THE PROBLEM SO THEY DIDN'T FIX IT. COMPLAINT NUMBER TWO, IS THE HEATER AND AIR CONDITIONING CONTROLS GET VERY, VERY HOT WHEN TAKING SHORT TO LONG ROAD TRIPS. IT HAS GOTTEN SO BAD THE AC WILL NOT WORK PROPERLY ALL THE TIME. IT WILL HAVE TO COOL DOWN, THEN IT WILL WORK. AND THEY STILL WOULDN'T FIX IT. AGAIN,THEY WANTED TO DUPLICATE THE PROBLEM TO FIX IT. YOU JUST CAN'T DRIVE IT AROUND TOWN TO MAKE IT HAPPEN. *JB
Sep 21, 2003
POWER TRAIN,STRUCTURE
1 complaint
STEERING COLUM IN MY CAR HAS A CLUNK/VIBRATOIN. THE ENGINE CRADLE WAS REPLACED AND I WAS TOLD THAT THIS WAS THE PROBLEM , BUT LATER THE NOISE RETURNED AFTER THE 36000 WARRANTY WAS OVER. NOW DEALER TELLS ME THAT MY EXTENDED WARRANTY THAT I PAID FOR WOULD NOT COVER THE REPAIR.ALSO THE CAR IS HAVING TRANMISSION PROBLEMS, STILL WAITING TO SEE IF THEY CAN FIND THE PROBLEM.... HAVE BEEN TOLD THAT IF NO CHECK ENGINE LIGHT COMES ON THEN THERE IS NOTHING WRONG. I AM GOING TO LEAVE WITH THE DEALER AND HAVE THE SERVICE MGR DRIVE, BUT NOT A LOT OF HOPE IN THIS.*AK
Jul 08, 2003
SUSPENSION,WHEELS
1 complaint
FAILURE OF RIGHT FRONT WHEEL HUB AND BEARING ON MY IMPALA 2000 AFTER ONLY 37000 MILES.*AK
Jul 07, 2003
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,BACK OVER PREVENTION
1 complaint
NAR 04/10/2003 SINCE THE CONSUMER PURCHASED THE VEHICLE NOTHING BUT PROBLEMS HAS OCCURRED THE CHECK ENGINE LIGHT FLASHES ON WITH OUT ANY NOTICE OF PROBLEMS , THE VEHICLE WOULD FREQUENTLY CUT OFF WHILE DRIVING BECAUSE OF A BARE WIRE DETACHMENT. THE ALARM SYSTEM INSTALLED BY CHEVROLET HAD TO BE REMOVED BECAUSE IT WAS DEFECTIVE AND SOMETIMES IT WOULD SHUT DOWN THE VEHICLE. THE CONSUMER FEELS THAT THE CAR HAS MET ALL THE STANDARDS TO BE DETERMINED A LEMON. AND REQUESTING THAT HER CAR BE REPLACED AT NO COST. * CB
Apr 10, 2003
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
THE A/C SYSTEM STINKS DUE TO WATER RETENTION IN THE HEATER WHICH CAUSED MOLD. THE DEALER COULD MASK THE ODOR BUT COULD NOT ELIMINATE IT. A LOUD BANG OCCURRED WHEN THE VEHICLE WAS STARTED IN COOL OR COLD WEATHER. THE DEALER INDICATED IT WAS DUE TO AN ELECTRICAL SPIKE. THE VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE MERGING INTO TRAFFIC. THE BRAKES ROTORS HAVE FAILED THREE TIMES, EVERY 20000 MILES ON AVERAGE. *NLM *NLM
Mar 27, 2003
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,EQUIPMENT
1 complaint
THE LIGHTS ON THE DASH BOARD WERE TOO BRIGHT, WHICH BLINDED THE CONSUMER WHEN DRIVING AT NIGHT. ALSO THE ENGINE LIGHT ILLUMINATED. THE CONSUMER STATED THE STEERING SYSTEM ON THE VEHICLE REQUIRED HIGH EFFORT TO TURN THE STEERING WHEEL WHEN CORNERING, VEHICLE COURSE CORRECTIONS, AND HOLDING THE STEERING WHEEL IN ONE POSITION, WHICH CAUSED INJURIES. *DT *JB THE REAR SIDE VIEW MIRRORS, BLOCK THE CONSUMER'S VIEW OF THE ONCOMING LANE AND FELT THAT THE SENSOR SHOULD BE AT EYE LEVEL, THE A/C PORTS ON THE DASH BLOW ON THE OPERATOR'S FINGERS AND OR SHOULDERS AND CAUSED SERIOUS DISTRACTIONS, THE HORN IS HARD TO FIND (SPECIFICALLY FOR THE ELDERLY), THERE WAS A WIND NOISE IN THE BACK DOORS, A RATTLE IN THE FRONT STRUT, AND A RUMBLING NOISE HAD COME FROM THE HEATER BLOWER. SCC *CB
Mar 24, 2003
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
THERE ARE TWO: ONE: A/C "OVERFLOW CATCH TRAP" COLLECTS WATER AND DOES NOT DRAIN, CAUSING MOLDY SMELL AND REQUIRES CLEANING OUT OF "TRAP" TWO: FRONT END BRAKES "WOBBLE" - TOOK IN 3 TIMES UNDER WARRANTY TO HAVE FIXED AND ONCE HAD TO PAY AT 12K MILES TO HAVE TO HAVE ROTORS REPLACED. OTHERWISE REPLIED TO AS "NORMAL". STILL WOBBLES (I WOULD NOT DESCRIBE AS THE EXPECTED "PULSING") - NEVER COMPLETELY SATISFIED AT ANY TIME REPORTED. NOW OF WARRANTY (OF COURSE) BUT WHO HAS TIME TO KEEP TAKING THE CAR BACK IN? *NLM
Mar 19, 2003
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER
1 complaint
THE CRADLE BAR AND INTAKE MANIFOLD CRACKED, THE FUEL REGULATOR AND WATER PUMP LEAKED, AND THE SHAFT CONTINUOUSLY NEEDED LUBRICATION. SCC *JB
Mar 03, 2003
TIRES,EQUIPMENT
1 complaint
TIRE MONITOR IS READING WRONG INFORMATION WHICH IS CAUSING CONSUMER TO PULL OVER TO CHANGE TIRE.*AK. CONSUMER STATES THE PRESSURE IS BETWEEN 31 TO 33 PSA, THE TIRE MONITOR NEVER CAME TO WARN OF TIRE FAILURE, WHEN THE TIRE HAD A HOLE IN THE SIDE WALL CONSUMER STATED HE COULD STICK HIS HAND THROUGH THE TIRE.*JB
May 13, 2002
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
ABS LIGHT KEEPS BLINKING ON ANF OFF. ALSO, TRACTION CONTROL LIGHT ON. BRAKES AND ROTORS KEEP PREMATURELY WEARING OUT. HAD VEHICLE REPAIRED TWICE, BUT PROBLEM STILL EXISTS. *AK
Apr 29, 2002
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
PAINT, MOLDING TOO MANY TO LIST
Mar 11, 2002
STEERING,SUSPENSION,STRUCTURE
1 complaint
FRONT OF VEHICLE WAS RATTLING WHEN MAKING TURNS AT SLOW SPEED. DEALER REPLACED ENGINE CRADLE. IN AUGUST OF 2001 RATTLING RETURNED. DEALER REPLACED STEERING UPPER SHAFT.*AK
Feb 12, 2002
STEERING,SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
THERE IS A CLICKING SOUND COMING FROM STEERING WHEEL WHEN CONSUMER IS TURNING LEFT OR RIGHT. CONTACTED DEALER, AND AFTER THREE TRIES DEALER COULD NOT FIND THE CAUSE. *AK DEALER HAS REPLACED THE STEERING SHAFT ASSEMBLY AND THE STEERING GEAR. STEERING WHEEL SHAKES WHEN BRAKES ARE APPLIED. CRUISE CONTROL WAS INOPERABLE.
Feb 11, 2002
STEERING,STRUCTURE,TIRES
1 complaint
I HAVE GOT THE THIRD STEERING COLUMN, THIRD SET OF TIRES AND A NEW CRADLE. THE PROBLEM STARTED AT 4437 MILES AND HAS CONTINUED YET @ 37204 MILES. HAVE BEEN TO MANY DEALERS, CONTACTED GM AND NOW HAVE A BETTER BUSINESS BUREAU COMPLAINT FILED. THE DEALERS TOLD ME IT WAS THE TIRES AND THE TIRE DEALERS TOLD ME IT WAS THE CAR. IN 4000 MILES MY TIRES WENT FROM 9/32" TO 3/32" WEAR. THE "KLUNK" IN THE FRONT END IS STILL THERE. THE VEHICLE LIKES TO "WANDER" DOWN THE ROAD WITH VIBRATIONS FELT IN THE STEERING WHEEL. THE SERVICE MANAGER TOOK IT ON MANY TEST DRIVES AND CONTACTED THE REGIONAL MANAGER=WHO SAID "NOT ANOTHER DIME IN THIS CAR". I WAS ESCORTED TO THE SALES DEPARTMENT AND INTRODUCED TO A SALESMAN FOR PURPOSES OF TRADING THE VEHICLE IN. THE OFFER WAS LESS THAN NADA TRADE VALUE. I HAVE CONTACTED GM'S ASSISTANCE LINE MANY TIMES AND JUST GOT THE "RUN AROUND" WITH OPERATORS DOCUMENTING CONVERSATION AND NO ONE WOULD LET ME TALK TO A "REAL" SUPERVISOR. ALL I WANTED TO DO WAS ASK FOR A FAIR SOLUTION TO THE PROBLEMS THAT THE DEALERS AND GM KNOW THAT THEY HAVE. MY VEHICLE IS NOW OUT OF WARRANTY WITH THE SAME PROBLEMS SINCE I BOUGHT IT. WHY = IF GM STATES IN THEIR LITERATURE = THEY ARE COMMITTED TO "CUSTOMER SATISFACTION" = NOT RESPONSIVE IN A FAIR MANNER AND I HAD TO TAKE THIS ISSUE TO ALL OF THESE EXTREMES????????????? ALSO AT ISSUE = IS THE FACT THAT GM PENALIZES DEALERS (WITH BAD CUSTOMER SURVEYS) DUE TO THE MANUFACTURERS ENGINEERING PROBLEMS. WHAT HAPPENED TO TELLING THE "TRUTH" AND "CUSTOMER SATISFACTION" IN BUSINESS????????? (TIRESIZE: P225/60R16)
Jan 30, 2002
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY,INTERIOR LIGHTING,EQUIPMENT
1 complaint
ENGINE WILL CUT OFF OR STALL WITHOUT WARNING WHILE TRAVELING AT ANY SPEED. DEALERSHIP HAS EXAMINED VEHICLE NUMEROUS TIMES AND HAS BEEN UNABLE TO EFFECTIVELY REMEDY THE PROBLEM. *AK ARMREST CUP HOLDER BROKE. BLOWER MOTOR WHISTLING, BELT MAKING NOISE. WHEN APPLYING BRAKES CAR SHIMMIES, FRONT ROTORS ARE OUT OF ROUND. WHEN USING A/C VEHICLE FILLS UP WITH FUEL SMELL, FAN MOTOR BEARING WORN, DEALER REPLACED. DASHLIGHTS ILLUMINATED. VEHICLE EXPERIENCES HARD START CONDITION, DEALER REPLACED WIRING HARNESS. CONSUMER HAS TO GIVE GAS INORDER TO STAY RUNNING, FUEL PUMP PRESURE LOW, DEALER REPLACED FUEL PUMP ASSEMBLY. *TT
Oct 01, 2001
STEERING,PARKING BRAKE
1 complaint
AT APPROXIMATELY 1815 23 AUGUST 2001, HER GRANDSON ENTERED THE LEFT PASSENGER SEAT, CLIMBED INTO THE FRONT SEAT OVER THE CONSOLE SLIPPED AGAINST THE SHIFTING LEVER (ON THE STEERING COLUMN) WITH HIS RIGHT ELBOW. THE CAR STARTED MOVING. HE TRIED TO STOP THE CAR BY PUSHING ON THE "MIDDLE" PEDAL. HE STATED HE COULDN'T STOP THE CAR AND THAT IT HIT A TREE ON THE RIGHT FENDER, BOUNCED OVER AND INTO THE DITCH, AND KEPT GOING INTO ANOTHER DITCH. THE SECOND DITCH (THE ADJACENT YARDS OF THE THREE PROPERTIES INVOLVED WERE DOWNHILL SLOPES.), THE LEFT WHEELS HIT A SLIGHT EMBANKMENT, TURNING THE CAR TO THE LEFT, SLOWING THE VEHICLE SOME. A NEIGHBOR MOVING HIS LAWN WAS PERSUING THE CAR, AND STATED HE INSTRUCTED THE BOY TO UNLOCK THE DOORS, WHILE STILL IN MOTION AND WHEN THE BOY COMPLIED, OPENED THE DOOR AND APPLIED THE BRAKES. THE CAR HIT A CEDAR POST AND BIRD FEEDER BEFORE BEING STOPPED.THERE WERE NO KEYS IN THE CAR. THE NIEGHBOR STATED HE TRIED TO TURN THE STEERING WHEEL TO LOCK THE WHEELS BUT IT DIDN'T LOCK. THE BOY LATER COMPLAINED OF A HEADACHE AND WAS TAKEN TO THE EMERGENCY ROOM AND TREATED FOR A MILD CLOSED HEAD INJURY. THE POLICE WERE NOTIFIED, AND WERE ADVISED TO NOTIFY/DEALER/MANUFACTURER. NO POLICE REPORT WAS MADE OUT AS IT ALL WAS ON PRIVATE PROPERTY. WE TESTED THE SHIFTING COLUMN, AND WITHOUT DEPRESSING THE BRAKES, OR PUTTING THE KEY IN THE IGNITION, I COULD VERY EASILY MOVE THE SHIFT LEVEL TO ALL GEARS. AFTER REPORTING THE INCIDENT TO SVC MANAGER MONT.CHEV. EDDIE MILLS 1130 24 AUGUST 01, HE ADVISED ME TO CALL 1-800-222-1020.
Aug 27, 2001
AIR BAGS,SEAT BELTS
1 complaint
WE WERE INVOLVED IN AN ACCIDENT WHERE A CAR RAN A STOP SIGN AND WE HIT THEM BROADSIDE WITH THE FRONT OF OUR CHEVROLET IMPALA AT ABOUT 30 MILES AN HOUR. AIR BAGS DID NOT DEPLOY AND THE PASSENGER SIDE SELT BELT CAME UNLATCHED.*AK
Mar 31, 2001
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER
1 complaint
ENGINE CHECK LIGHT COMES ON INTERMITTENTLY. DEALER REPORTS EGR VALVE IS BAD, BUT CAN NOT GET PART FOR SEVERAL WEEKS. WHEN DRIVING VEHICLE OVER BUMPS, TURNING CORNERS OR STOPPING, OCCUPANTS CAN HEAR FUEL IN FUEL TANK "SLOSHING/SPLASHING" FROM INSIDE PASSENGER COMPARTMENT *AK.
Mar 13, 2001
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
REPEAT FAILURE: WARMED CAR PARKED ONE HOUR. ENTER CAR,START ENGINE,BACK SLOWLY FROM PARKING. PUT TRANSMISSION IN DRIVE,DEPRESSED THROTTLE MODERATELY-BALK/HESITATED/"LEAN BALK"-MORE THROTTLE=WORSE,LASTS 7 SECONDS, THEN COMES TO LIFE.NEAR ACCIDENT PULLING INTO TRAFFIC!*AK
Mar 02, 2001
FUEL SYSTEM, GASOLINE,VISIBILITY,TIRES
1 complaint
PAINT FLAKING OFF FRONT BUMPER AND GRILL/GAS SLOSHES IN GAS TANK/ DRIVERS SIDE WINDOW WON'T ROLL UP/FRONT AND REAR END ALIGNED/BOUGHT NEW TIRES AT 28,000 MILES/REPLACED 4 INJECTORS
Nov 29, 2000
STEERING,SEAT BELTS
1 complaint
POLICE VEHICLE: IN PURSUIT OF ANOTHER VEHICLE AT 40MPH. BOTH DRIVER& PASSENGER WAS PROPERLY BELTED. CROSSED RAILROAD TRACKS WHICH WERE RAISED, DUGGED UP & PAVED OVER. DRIVER LOST CONTROL & WENT INTO A DITCH, FRONT END FIRST. VEHICLE PROCEEDED TO ROLL END TO END FIRST & THEN CORNER TO CORNER THREE (3) TIMES. PASSENGER IN THE FRONT WAS EJECTED THROUGH DOOR WHICH HAD CAME OPEN. SEAT BELT BUCKLE MECHANISM HAD RELEASED THE BELT. DRIVER REMAINED BELTED IN VEHICLE. PASSENGER SUSTAINED A TORN ANKLE/ LEFT KNEE/SPRAINED SHOULDER & SUPERFICIAL CUTS & BRUISES. DRIVER SUSTAINED SUPERFICIAL CUTS & BRUISES. *AK
Nov 24, 2000
ENGINE AND ENGINE COOLING,TIRES
1 complaint
WHILE TRAVELING AT 60 MPH VEHICLE DIED IN THE MIDDLE OF THE HIGHWAY. COMSUMER SAID SOMETIMES IT HAPPENED WHILE USING CRUISE CONTROL. UNIROYAL TIRES CAME WITH VEHICLE. CONSUMER SAID SIDEWALLS BLEWOUT ON ALL 4 OF THE ORIGINAL TIRES.*AK
Sep 14, 2000
ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
DRIVING 35-40MPH VEHICLE STALLED OUT AND DIED, RESULTING IN LOSS OF STEERING/ BRAKING, CAUSING A COLLISION. DRIVER SUSTAINED MINOR INJURIES. *AK AIR BAG FAILED TO DEPLOY. *YH
Aug 21, 2000
SUSPENSION,SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
AIR CONDITIONING BLOWER MOTOR EMITTED A HIGH-PITCHED NOISE AT 8,029 MILES. THE DEALER REPLACED THE BLOWER MOTOR. THE SAME PROBLEM OCCURED AT 33,130 MILES. THE BLOWER WAS REPAIRED BY THE DEALER. THE BRAKES BEGAN TO VIBRATE AT 17,000 MILES AT 55 MPH. THE DEALER REPAIRED OR REPLACED THE ROTORS ON THE FRONT END. THIS SAME VIBRATION REAPPEARED AT APPROXIMATELY 31,000 MILES. THE DEALER WOULD NOT REPAIR THE BRAKE ROTORS A SECOND TIME. ALSO AT APPROXIMATELY 31,000 MILES, THE FRONT END EMITTED A THUDDING SOUND AT LOW SPEEDS (20 MPH) . THE DEALER WOULD NOT CONSIDER THIS PROBLEM, THOUGH THE VEHICLE WAS STILL WITHIN WARRANTY MILEAGE AND TIME. THE FINAL DIAGNOSIS ON THE THUDDING NOISE UNDER THE FRONT END WAS COMPLETELY "SHOT" STRUTS.
Aug 01, 2000
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
ENGINE FAILURE - SPUTTERS, STALLS, BATTERY LIGHT / ENGINE CHECK LIGHT BLINKS, RPM REV, ETC. ON 9 SEPARATE INSTANCES - NO SOLUTION FROM DEALERSHIP. *AK
Jul 05, 2000
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
WHEN VEHICLE ENCOUNTERED SLIGHT VIBRATION IS COMMON HIGHWAY ROADS SURFACES, THE VEHICLE WILL JUMP, JERK AND WANDER FROM SIDE TO SIDE, FAVORING THE RIGHT SIDE. THE REAR OF THE VEHICLE WITHOUT WARNING WILL BRAKE AWAY AND TRY AND BEGIN TO SPIN FIRST LEFT AND THEN RIGHT.. WHEN ROAD CONDITIONS ARE WET FROM MIST OR RAIN, THE VEHICLE WILL CONSTANTLY TRY TO BEGIN A RIGHT REAR SLIDING ACTION AS IF THE REAR OF THE VEHICLE IS TRY TO COME TO COME AROUND AND GET IN FRONT OF YOU WHILE IN A FORWARD MOTION. SPEEDS AT WHICH THIS ACCURS IS 45 TO 70 MILES AN HOUR. LOSS OF FORWARD, DIRECTIONAL CONTROL WILL ACCURE, VEHICLE WANDERS BACK AND FORTH. VEHICLE WILL FISHTAIL ON WET ROAD CONDITIONS. VERY SEVER CORNER TO CORNER TIRE WEAR. REAR TIRES CONPLETELY BALD. CONSTANT TIRE ROTATION PROVES WORTHLESS. VEHICLE WILL PULL TO RIGHT FRONT WHEN BRAKES APPLIED. FRONT TO REAR ALIGHNMENT PROBLEMS. NO SPECS AVAILABLE FROM DEALERSHIP FOR ALIGHNMENT. SET REAR CAMBER, BOTH SIDES BY EYE. AN UNCONTROLED HIGHWAY SPIN RESULTED IN SEVER VEHICLE DAMAGE. ENGINE STALLS AT UPON ACCELERATION, SLOW SPEEDS, STREET LIGHTS, STOP SIGHNS., ETC. VEHICLE WILL ROLL FORWARD WHILE IN A REVERSE ACTION SUCH AS; BACKING OUT OF A PARKING LOT, DRIVE WAY.,ECT. PURCHASE DEALERSHIP REFUSES TO SCKNOWLEDGE COMPLAINTS OF VEHICLE FAILURES, FACTS, CONDITIONS. WAS TOLD BY GENERAL SERVICE MANAGER THAT THE PROBLEMS AND ISSUES SURROUNDING THIS VEHICLE AND IT'S ACCIDENT, " ITS A LEGAL ISSUE OF LIBALITY, THAT WE NO LONGER CAN NOT AND WILL NOT HAVE ANYTHING FURTHER TO DO WITH YOU OR THIS VEHICLE." WAS TOLD BY SERVICE TECHNICIAN THAT IN REGARDS TO THE FACTS OR CONDDTIONS SURROUNDING THIS VEHICLES PROBLEMS CAUSING THE SEVER TIRE WEAR CONDITIONS THAT, " I WAS SCREWED"...*AK( DOT NUMBER: 1089MS TIRE SIZE: P255/60R16 )
Jul 01, 2000
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
ENGINE/TRANS PARTIAL FAILURE, ALMOST STALLING IN INTERSECTION. INSTRUMENT CLUSTER HAD SYSTEM MANAGMENT LIGHTING IN DASH FLASHING FOR NO REASON. REPLACMENT OF INSTRUMENT CLUSTER ACTUALLY WORSENED UNCOMMANDED LIGHT FLASHING. INITIAL REPAIR OF ENGINE PROBLEMS DIMINISHED SEVERITY OF STALLING, HOWEVER DID NOT COMPLETELY CORRECT THE PROBLEM. UNABLE TO DUPLICATE STALLING ON A CONSISTANT BASIS. *AK
Mar 22, 2000
STEERING,SUSPENSION,ELECTRICAL SYSTEM
1 complaint
ELECTRICAL FAILURE, STEERING RACK AND PINION FAILURE, LOWER BALL JOINT/LOWER CONTROL ARM/LOWER BALL JOINTS/LONG SHAFT SLEEVE FAILURE
Mar 06, 2000
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,EQUIPMENT
1 complaint
SCORCHED WIRES FOUND UNDER THE DASH, R-134A LEAKING INTO CAR FROM INDEPENDANT TESTER, DAYTIME RUNNING LIGHTS OCCASIONALLY, EXHAUST SYSTEM DAMAGED FROM EXCESSIVE HEATAND FUEL ECONOMY IS ONLY 10 MPG
Mar 04, 2000
SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
VEHICLE PULLS TO THE LEFT WHEN BRAKES ARE APPLIED. FRONT BRAKES AND ROTORS WERE REPLACED IN SEPTEMBER 1999, CONTINUED TO HAVE PROBLEM, A FRONT END ALIGNMENT WAS PREFORMED TO SEE IF THAT WOULD CORRECT THE PULL BUT IT DIDN'T. TOOK CAR BACK TO THE DEALERSHIP. *AK
Jan 24, 2000
WHEELS
1 complaint
WHILE DRIVING DRIVER'S SIDE WHEEL FELL OFF WHICH ALMOST CAUSED A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
Oct 04, 1999
Frequently Asked Questions
How many problems does the 2000 CHEVROLET Impala have?
The 2000 CHEVROLET Impala currently has 856 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2000 CHEVROLET Impala?
The most common problems reported for the 2000 CHEVROLET Impala are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2000 CHEVROLET Impala problem data come from?
All problem and complaint data for the 2000 CHEVROLET Impala comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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