How many problems does the 2009 CHEVROLET Impala have?

The 2009 CHEVROLET Impala currently has 822 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2009 CHEVROLET Impala?

The most common problems reported for the 2009 CHEVROLET Impala are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2009 CHEVROLET Impala problem data come from?

All problem and complaint data for the 2009 CHEVROLET Impala comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2009 CHEVROLET Impala Problems

AIR BAGS

132 complaints

The contact owns a 2009 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

Feb 27, 2025

Unknown SRS light comes on and stays on I'm afraid the system will not work properly in an accident.

Jan 09, 2024

"Air Bag Malfunction light is on. There is a NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System) which I am associating with the failure and it tends to happen at the 80,000 mile mark which this car is almost at. Why isn't this VIN included in the recall? It's a 2009 Chevy Impala. Shouldn't this recall capture all of the 2009 Chevy Impalas?

May 15, 2023

We bought a vehicle as is from a dealer and when we drove away the air bag comes on and off

Feb 05, 2023

The contact owns a 2009 Chevrolet Impala. The contact stated upon starting the vehicle, the warning message "Air Bag Malfunction" illuminated. The vehicle was taken to a used car dealer where it was diagnosed that the front passenger’s seat belt sensor had failed, causing the front passenger air bag malfunction. The contact became aware of NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System) which she associated to the failure. The vehicle was taken to the local dealer who informed the contact that the vehicle could not be repaired under the recall as her VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

Apr 08, 2022

+ 127 more complaints for this component

ELECTRICAL SYSTEM

80 complaints

Smelled an odor of burning wires when using rear defroster. Defroster then stopped working. After further troubleshooting I observed the wire pigtail under the front passenger door was charred and burned. The pin inside the harness that was burned was the rear defroster. After further research I found this is very common for the Chevy impala. However no recall existed. I feel it is a fire risk due to the fact that the wires over heated enough to melt and char the plastic surrounding the electrical pin within the harness. Pictures was taken of the damage.

Sep 30, 2025

I have a 2009 with 77000 miles 0n it I have fix the knocking noise under dash 3 times now it is a actuator there are 2 of them. I have also found by spraying Carburetor cleaner in the throttle body just remove the the big air hose and spray all around in side this stops the the speed reduction control lite from coming on saying you have no power. The problem I'm having now is while I'm driving the dash lights go out and radio light goes dim. after a while the lights come back on bright and working great they go on and off when they want to The lights showing me the mileage works great all the time its just the dash lights going on and off and my car just pass smog in California in June. I now live in Texas ,I have to have my car inspection here and it failed do to a EVAP and a 02 sensor not responding. They tell cause I replace the battery this cause the computer to reset and these 2 sensors have not reset yet and I have to drive the car 100 miles to make sure they reset to the computer So these are the problems I have been having with my car. You can find your car problem on you tube by putting in the year and make of your car saying what light came up and usually its a easy fix

Dec 31, 2024

The contact owns a 2009 Chevrolet Impala. The contact stated that upon attempting to start the vehicle, the vehicle failed to start as intended. The contact then observed smoke coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the wiring harness and observed that the wiring was exposed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V355000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 222,000.

May 21, 2024

Driving home one night, August 8th, 2023 (thank goodness it was night) took a turn and got a service traction control light with a ding ding ding noise (I assume to alert me that something is wrong) and then it said engine power reduced which I assume happens because if your traction control is bad, it doesn’t want you slipping. Immediately called my father and he said to just drive it home and we’ll check it out. Not 2 miles later, my engine just stopped and it went into ignition. I couldn’t steer, I couldn’t stop because the engine was no longer running. I’ve driven a time or 2 (more like backed up) when I didn’t turn my key all the way and it was in ignition and that’s how it felt because it wasn’t on. This was very scary because I thought the car had just gave out. The engine just stopped and I got warning saying "STARTING DISABLED, SERVICE ENGINE THROTTLE " this is my first car, and after reading the complaints on it, I thought it was a recall. We ended up changing out the gas pedal, which made the problem go away right away, and I haven’t had issues with it since. Failure Mileage: 175K

Sep 02, 2023

Throttle body and throttle pedal

May 12, 2023

+ 75 more complaints for this component

ENGINE

45 complaints

Transmission

Mar 09, 2025

It rumbles when I start my car

Feb 03, 2025

The contact owns a 2009 Chevrolet Impala. The contact stated that upon purchasing the vehicle from an independent mechanic, the check engine warning light was illuminated. The mechanic informed her that the vehicle was included in an unknown recall. The independent mechanic took the vehicle to the dealer for the recall repair. A month after the repair, the check engine warning light reappeared. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 156,000.

Jul 20, 2022

THIS HAS BEEN HAPPENING FOR SEVERAL YEARS, AND HAPPENED AGAIN YESTERDAY..... PULLED OUT ONTO 4 LANE DIVIDED HIGHWAY AND TRACTION CONTROL LIGHT CAME ON, DASH SAID "ENGINE POWER REDUCED", BUT DID NOT SEEM TO BE SIGNIFICANTLY LOW ON POWER. DROVE ABOUT 5 MILES DOWN THE ROAD, THEN CAR SUDDENLY DIED. WAS ABLE TO PULL OVER TO SIDE OF THE ROAD (WITH THREE SMALL CHILDREN IN THE VEHICLE), TRIED TO RESTART THE CAR BUT DISPLAY SAID "STARTING DISABLED, SERVICE THROTTLE". WAITED ABOUT 5 MINUTES AND CAR RESTARTED. WAS ABLE TO DRIVE HOME, NO REDUCED POWER BUT CHECK ENGINE LIGHT REMAINED ON. I HAVE SEEN MANY COMMENTS ONLINE FROM OTHERS WHO OWN SIMILAR GM VEHICLES THAT HAVE HAD SIMILAR ISSUES. WE HAVE ALSO HAD SIMILAR ISSUES WITH OUR 2011 SUBURBAN, ALTHOUGH NO STALLING. THERE SHOULD BE AN IMMEDIATE RECALL FOR ALL 2008 - 2011 GM VEHICLES TO REPAIR THIS ISSUE, MOST LIKELY ACCELERATOR PEDAL POSITION SENSOR.

Jul 26, 2020

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE ABS, AIR BAG, SERVICE TRACTION CONTROL, AND STABILITY CONTROL. THE CONTACT ALSO HEARD BANGING NOISES COMING ROM THE REAR OF THE VEHICLE, RESULTING IN ROUGH DRIVING. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Jul 30, 2019

+ 40 more complaints for this component

VEHICLE SPEED CONTROL

34 complaints

The contact owns a 2009 Chevrolet Impala. The contact stated that while driving at an undisclosed speed on separate occasions, the messages “Reduce Engine Power” and "Service Traction Control" were displayed on the instrument cluster, and the check engine warning light was illuminated. Additionally, the contact stated that the failure reoccurred while driving on a bumpy road surface and while turning the steering wheel. The vehicle was taken to an independent mechanic, where it was diagnosed that the throttle position sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that her father used an OBD reader and retrieved codes indicating that the throttle position sensor was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that while driving at an undisclosed speed, the vehicle decelerated unintendedly. The vehicle was taken to an unknown dealer, who informed the contact that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 169,000.

Jun 22, 2023

My car has started slowing down abruptly and displaying Engine Power has been Reduced at random times, but has become more frequent. I have had an independent service center tell me it was the throttle body, so they replaced it. That didn't fix it, so they replaced the accelerator pedal/sensor. It still is happening and when on the interstate, it is so dangerous to slow down with no warning because you can get rear ended quite easily. This first started August 2021 when my wife and I started on a vacation and had to turn around and go home and is still happening, only more frequent. This past Saturday 7/16, I was traveling on Interstate 77 and the engine power kept cutting down about every 10 minutes, so I had to pull over and cut the engine off for a while until it reset. I can't trust it to go anywhere.

Jul 19, 2022

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT MOVE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO GEORGE MATICK CHEVROLET (14001 TELEGRAPH RD, REDFORD, MI 48239, 313-531-7100) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.

Apr 05, 2018

TL* THE CONTACT'S BOYFRIEND OWNS A 2009 CHEVROLET IMPALA. ON SEVERAL OCCASIONS, WHILE THE CONTACT WAS DRIVING HER BOYFRIEND'S VEHICLE AT NORMAL SPEEDS, THE VEHICLE INDEPENDENTLY SLOWED DOWN. THE CONTACT PULLED OVER TO RESTART THE VEHICLE. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED RAPIDLY AND THE TRACTION CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

May 19, 2017

WHILE ACCELERATING THE TRACTION CONTROL KICKS IN AND CANNOT ACCELERATE. THIS HAS HAPPENED WHILE BACKING UP, DRIVING STRAIGHT, AND TURNING. IT HAS MAINLY BEEN HAPPENING WHILE DRIVING IN THE CITY. WHEN I PUSH THE GAS PEDAL THE CAR DOESN'T MOVE. I HAVE ALMOST BEEN HIT BY OTHER VEHICLES WHILE STUCK.

Apr 27, 2017

+ 29 more complaints for this component

ELECTRICAL SYSTEM,AIR BAGS

33 complaints

The contact owns a 2009 Chevrolet Impala. The contact stated while driving at various speeds, the seat belt warning light illuminated and remained illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Passenger Presence sensor module needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System). The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.

Jul 15, 2022

SAFTEY AIR BAG ...LIGHT COME ON AND STAYS ON

Mar 21, 2021

PURCHASED VEHICLE AND THE FOLLOWING DAY THE RIGHT FRONT HEADLIGHT WENT OUT AND HAD TO BE TAKEN IN FOR ELECTRICAL PROBLEM. LATER ABOUT 4 MONTHS AFTER PURCHASE THE AIR BAG IN THE FRONT PASSENGER SEAT STARTED TO MAKE A KNOCKING SOUND AND THEN STOPPED. JUST RECENTLY IT BEGAN MAKING THE KNOCKING SOUND AGAIN WHEN I OPEN MY CAR DOOR, AS WELL AS CLOSE IT. IT LASTS ABOUT 3 MINUTES AND THEN STOPS.

Aug 25, 2020

AIRBAG LIGHT STAYS ON AND IT HAS A AIRBAG MESSAGE ON THE DASH THE IGNITION SWITCH DOESN'T WORK THE CAR WON'T TURN OVER

Jul 21, 2019

WHILE DRIVING ON A STREET, THE AIRBAG SERVICE LIGHT ILLUMINATED AND WARNING INDICATOR FOR THE RED AIRBAG SIGN DISPLAYED. CHECKED ALL CONNECTIONS AND DROVE IT TO THE DEALERSHIP. THEY SAID THEY FIXED THE PROBLEM BUT THEY DID NOT.

Jun 04, 2019

+ 28 more complaints for this component

SERVICE BRAKES, HYDRAULIC

23 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKES, ROTORS AND CALIPERS FAILED AND WERE REPLACED. THE FAILURE RECURRED 15,100 MILES LATER AND THE ROTORS AND CALIPERS WOULD REQUIRE REPLACING A SECOND TIME. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 31,000. UPDATED 04/30/13*LJ

Mar 04, 2013

COST OVER $483. TO HAVE DEALER REPLACE BRAKES ON THIS VEHICLE. THEY ALSO SAID THEY WERE REPLACING REAR ROTORS IN THE DEAL. WHEN CAR WAS RETURNED WE NOTICED THAT WHILE GOING DOWNHILL, APPLYING THE BRAKES THAT THE FRONT SHOOK VIOLENTLY. CALLED SERVICE MGR AT GM DEALER WHO PERFORMED THIS WORK, AND HE TOLD ME NOT TO USE BRAKES GOING DOWNHILL TO MAINTAIN SPEED, BUT TO GEAR THE CAR DOWN WITH THE USE OF TRANSMISSION. I LIVE IN SOUTHWESTERN PA WHERE THERE ARE HILLS EVERYWHERE. DO I DAMAGE THE TRANSMISSION USING THIS PROCESS SUGGESTED BY THE GM SERVICE MGR, OR USE BRAKES? THOUGHT THAT WAS WHY CARS HAD BRAKES ON THEM ANYHOW?? *TR

Jan 16, 2012

THIS VEHICLE IS VERY DIFFICULT TO MAINTAIN CONTROL WHEN APPLYING THE BRAKES DUE TO THE WARPING OF THE ROTORS. AFTER RESEARCHING INFORMATION ON THE ROTORS TO A 2009 CHEVY IMPALA LT, I SEE THAT THERE ARE MANY COMPLAINTS ABOUT CONSTANTLY REPLACING THEM ON THIS VEHICLE. AT FIRST I THOUGHT IT WAS MY BRAKES, BUT AFTER PAYING THAT "OVER-THE-HEAD PRICE AT THE DEALERSHIP" TO INSPECT FURTHER, MY SUSPICION LED ME TO BELIEVE THAT IT COULD HAVE SOMETHING TO DO WITH MY ROTORS; THE FINDINGS WERE THAT IT WAS INDEED MY ROTORS AND NOT JUST 1, BUT ALL FOUR. SOMETHING HAS TO BE DONE ABOUT THIS BECAUSE NO ONE SHOULD HAVE TO CONSTANTLY REPLACE ROTORS, DUE TO SOME POOR ENGINEERING ON CERTAIN COMPONENTS. I ALMOST GOT INTO 3+ ACCIDENTS TRYING TO APPLY MY BRAKES WHEN DRIVERS DECIDED THAT THEY WERE GOING TO ENGAGE IN POOR, LIFE-THREATENING JUDGMENTS. APPLYING THE BRAKES TO THESE EASILY WARPED ROTORS, EVEN WHEN COMING DOWN FROM A SPEED OF 50, CAUSES THE PEDAL, STEERING, AND ENTIRE CAR TO SHAKE AS IF THERE WAS AN EARTHQUAKE OR YOU ARE BASICALLY LIKE FRED FLINSTONE AND USING YOUR FEET ON THE ROADWAY AS OPPOSE TO YOUR ENGINE. *TR

Dec 22, 2011

THE VEHICLE TRACTION CONTROL SYSTEM (TCS) - "SERVICE SYSTEM" WARNING MESSAGE APPEARED ( LIT UP ) ON DASH DISPLAY AS THE VEHICLE OPERATOR ATTEMPTED TO PULL OUT INTO TRAFFIC, MAKING A LEFT TURN ONTO THE ROADWAY.THE WARNING MESSAGE WAS ACCOMPANIED BY A GRINDING NOISE IN AREA OF THE LEFT FRONT WHEEL AND A SUDDEN DECREASE IN ENGINE POWER AND SELF SLOWING/BRAKING OF THE VEHICLE SUDDENLY, CAUSING OTHER VEHICLE OPERATORS ON THE ROADWAY TO TAKE EVASIVE ACTION TO PREVENT A COLLISION. THE OWNER CONTACTED SEVERAL DEALERS ABOUT THIS PROBLEM AS THE "SERVICE TRACTION CONTROL" WARNING ACTIVATED THREE TIMES PREVIOUSLY BUT WITHOUT POWER LOSS ON THOSE OCCASIONS. THE VEHICLE OWNER WAS ADVISED BY ALL THE DEALERS THAT THEY "CAN ONLY DIAGNOSE THE PROBLEM WHEN THE WARNING LIGHT IS LIT AS IT IS A RANDOM PROBLEM." THIS IS A LIFE THREATENING DEFECT THAT IS WIDELY KNOWN BY IMPALA OWNERS AND CHEVROLET DEALERS FOR THE PAST SEVEN OR EIGHT YEARS AND NOTHING HAS BEEN DONE TO EFFECT A SAFETY RECALL. GOOGLE { IMPALA TRACTION CONTROL PROBLEM AND YOU WILL SEE MANY,MANY COMPLAINTS ABOUT THIS DEFECT. *TR

Nov 14, 2011

HAD TO REPLACE BRAKE ROTORS IN FEB. BRAKES ARE LOCKED UP NOW OCT 29 SAME PROBLEM AGAIN. *TR

Oct 29, 2011

+ 18 more complaints for this component

POWER TRAIN

18 complaints

A piece broke off and had fallen off of transmission when stopped at a redlight when put in gear car didn't want to move had to manually shift to get off the road and towed it home. The piece that broke fell into pan when changing transmission fluid. Believe it's off flywheel possibly forward band.

Oct 20, 2024

Crash: 1

Injuries: 2

POWER REDUCED TO ENGINE AND TRACTION CONTROL LIGHT COME ON AND LOSS OF POWER

Apr 06, 2021

DROVE MY VEHICLE TO ATTEND CHURCH ON A SUNDAY MORNING. AFTER CHURCH, RETURN TO MY VEHICLE TO GO HOME. I STARTED MY VEHICLE AND PUT IT IN DRIVE GEAR. THE VEHICLE WOULDN'T MOVE. I SHIFTED IT TO 2ND GEAR AND IT MOVED SLOWLY AND I WAS ABLE TO DRIVE HOME. I GOT NO PRIOR WARNING OF ANY PROBLEM BEFORE PARKING. NO CHECK ENGINE LIGHT AND IT SCARED ME BECAUSE IT COULD HAVE OCCURRED WHILE I WAS ON THE BUSY INTERSTATE. I HAVE NOT HAD IT REPAIRED BECAUSE THE PROBLEM CAN'T BE ISOLATED BY THE TRANSMISSION REPAIR SHOPS BECAUSE THERE IS NO CHECK ENGINE LIGHT ON. THE TRANSMISSION SHIFTED FINE PRIOR TO THIS. THE VEHICLE ONLY HAS 117,000 MILES.

Nov 22, 2019

I PLACED MY CAR IN PARK, WHILE THE CAR WAS STILL RUNNING. WHEN I GOT BACK IN, AND TRIED TO PUT IT INTO GEAR, THE CONSOLE SHIFTER SEEMED LIKE IT WAS LOCKED IN PLACE, AND WOULDN'T LET ME PUT THE CAR IN GEAR. THERE IS APPARENTLY A SWITCH UNDER THE CONSOLE COVER THAT ALLOWS ME TO TEMPORARILY FIX THIS ISSUE, BUT I HAVE TO DO SO EVERY TIME I WANT TO PUT MY CAR INTO GEAR FROM PARK. ONLY HAPPENS WHEN MY CAR IS IN PARK. I DON'T KNOW IF THIS IS A RECALL ISSUE OR NOT. BUT ANY REPLY ON THIS ISSUE, AS WELL AS WHAT I NEED TO DO TO GET IT FIXED WOULD BE MUCH APPRECIATED. THANK YOU FOR YOUR TIME.

Jan 01, 2019

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 70 MPH, SUDDENLY THE VEHICLE INDEPENDENTLY DECELERATED AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE CONTACT STATED THE VEHICLE ALSO INTERMITTENTLY FAILED TO ACCELERATE WHEN IDLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,830.

Aug 13, 2015

+ 13 more complaints for this component

ELECTRONIC STABILITY CONTROL (ESC)

18 complaints

WARNING SAYS ENGINE POWER DOWN. GM DEALER SAID RECALL EXPIRED FOR THROTTLE/PEDAL POSITION SENSOR. MY VEHICLE IS UNDER 100,000 MILES I NEVER RECEIVED A NOTICE OF THIS RECALL. I WOULD LIKE TO HAVE IT FIXED UNDER RECALL.

Jul 01, 2020

REACCURING PROBLEM WITH GRINDING ON FRONT WHEELS WITH TRACTION CONTROL AND ABS LIGHTING ON CONTROL PANEL. HAVE HAD WHEEL HUBS REPLACED WHICH HAD NO EFFECT ON THE PROBLEM. THE CAR FEELS UNSAFE TO DRIVE. HAVE READ MANY COMPLAINTS OF OTHER IMPALA OWNERS WITH THE EXACT SAME PROBLEM. THE GRINDING OCCURS DURING ACCELERATION WHEN MOVING FORWARD OR BACKWARD MOSTLY WHEN TURNING BUT HAS OCCURED WHEN JUST MOVING FORWARD, MOSTLY ON CITY AND SUBURBAN STREETS. THE PROBLEM DEVELOPED ABOUT 5 MONTHS AGO AND CONTINUES TO DATE. NEED HELP AND ADVICE PLEASE.

Oct 15, 2019

THIS VEHICLE TRACTION CONTROL PROBLEM NEVER ENDS

Dec 27, 2017

LOST POWER AND SHUT OFF COMPLETELY WHEN ACCELERATED AT HIGH SPEED WHEN GETTING ONTO A FREEWAY. MY HUSBAND WAS ABLE TO COAST TO AN EXIT AND GET OFF. AFTER WAITING SOME MINUTES, TURNED CAR BACK ON AND WAS ABLE TO GO HOME. ALSO TRACTION CONTROL ALERT COMES ON WHEN DRIVING SLOW IN A PARKING LOT OR MAKING A SLOW RIGHT OR LEFT TURN. CAUSES A GRINDING NOISE.

Sep 20, 2017

I WAS DRIVING ON MY WAY HOME AND THE STABILITY LIGHT CAME ON AND THE TRACTION CONTROL LIGHT CAME ON TOO.

Oct 01, 2016

+ 13 more complaints for this component

UNKNOWN OR OTHER

16 complaints

I have 2 recalls on my vehicle but my key will not turn All the way off to remove it when I park I have contacted Chevrolet dealership in same town I live in they have not called me back to let me know when I can get recalls repaired it's been several weeks also my driver's door locks and want unlock until it decides too mypassenger seatbelt doesn't want to work also airbags lite on I have different types of lights going on and off also there's a clacking noise in my dash need

Jan 30, 2023

MY CAR KEEPS SAYING ENGINE REDUCE POWER

Nov 09, 2019

WHEN MAKING A LEFT TURN THE VEHICLE LOCKS UP AND WILL NOT MOVE FORE ONE MINUTE.

May 17, 2019

THERE IS AN ISSUE WITH THE DOOR LOCK ACTUATORS AND THE RECIRCULATION DOOR ACTUATOR. THE DOOR LOOKS ARE NOW 98% MANUAL. EVERY ONCE-IN-AWHILE THEY WILL START WORKING AGAIN. THIS HAS LED TO A FEW INSTANCES OF MY VEHICLE BEING LOCKED AUTOMATICALLY WITH THE KEYS INSIDE. THIS CAN BE EXTREMELY HAZARDOUS WHEN IT COMES TO PETS AND CHILDREN. THERE IS A LOUD TAPPING BEHIND THE DASH DUE TO THE RECIRCULATION DOOR ACTUATOR. THIS CAN BE RATHER DISTRACTING AND WORRISOME WHEN IT STARTS HAPPENING FOR THE FIRST TIME WHILE YOU ARE DRIVING. THIS IS A COMMON AND KNOWN ISSUE FOR GM/ CHEVY VEHICLES DURING THIS TIME FRAME.

Jul 09, 2018

2009 CHEVY IMPALA LT MALFUNCTIONS 'BLEND DOOR ACTUATOR NOT TURNING CAUSING THE TEMPERATURE CONTROL SYSTEM TO NOT WORK PROPERLY: *THE HEATER BLOWS COLD AIR WHEN IN PARK *THERE IS A LOUD KNOCKING SOUND COMING FROM THE DASHBOARD. WHEN I START MY CAR, UNLOCK MY CAR, OPEN A CAR DOOR (DRIVER, PASSENGER, FRONT, BACK) AND WHILE MY CAR IS PARKED WITH THE IGNITION OFF. 'THE FRONT DRIVER SIDE DOOR LOCK MECHANISM NOT WORKING: *I HAVE TO MANUALLY LOCK AND UNLOCKTHE DRIVERS SIDE DOOR WITH THE KEY AND SOMETIMES MY KIDS HAVE TO UNLOCK DOOR FROM INSIDE THE CAR. 'LEFT PASSENGER POWER WINDOW WON'T ROLL DOWN. THE LAST TWO ITEMS COULD RESULT IN A SHORT IN THE CIRCUIT BOARD. A SHORT MAY CAUSE THE POWER DOOR LOCK AND POWER WINDOW SWITCHES TO BECOME INOPERATIVE. THESE COULD CAUSE OVERHEATING, WHICH COULD MELT COMPONENTS OF THE DOOR MODULE, PRODUCING ODOR, SMOKE, OR A FIRE INCREASING THE RISK OF PERSONAL INJURY. MECHANIC SAID THAT THESE MALFUNCTIONS ARE A COMMON PROBLEM IN CHEVY IMPALAS SO IT SEEMS THAT THESE ARE OBVIOUSLY FAULTY PARTS. I AM EXTREMELY AGGRAVATED THAT THIS IS A KNOWN AND CONSISTENT ISSUE WITH THIS CAR YET HAVE NOT BEEN RECALLED. NOT GOOD! THERE ARE SEVERAL ACTUATORS, THEY ALL NEED TO BE REPLACED. GM SHOULD DO A RECALL ON THIS MODEL TO FIX THESE ITEMS. COULD BE SIGNIFICANT IF THERE'S AN EMERGENCY AND I CAN'T UNLOCK THE DOOR AND CAN'T ROLL LEFT PASSENGER WINDOW DOWN. THE LAST TWO CONDITIONS COULD INCREASE THE RISK OF INJURY DURING A CRASH.

Jun 25, 2018

+ 11 more complaints for this component

STEERING

14 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ESC POWER STEERING WARNING INDICATOR ILLUMINATED AS THE STEERING WHEEL BECAME HARD TO MANEUVER. THE CONTACT STATED THAT THE FAILURE WAS THE SAME AS DESCRIBED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,030. THE VIN WAS NOT AVAILABLE.

May 04, 2018

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE TURNING INTO A PARKING LOT AT A LOW SPEED, THE STEERING WHEEL SEIZED. THE CONTACT WAS UNSURE IF ANY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A POWER STEERING PUMP MALFUNCTION. THE CONTACT STATED THAT THE POWER STEERING PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. FRENCHIES CHEVROLET (255 E ORVIS ST, MASSENA, NY 13662, (315) 764-1760) WAS CONTACTED AND STATED THAT THERE WERE NO OPEN RECALLS. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Feb 09, 2018

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND LOCKED UP. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES TO THE KNEES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUSTAINED AN INJURY TO THE NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS MOVED TO THE SIDE OF THE ROAD AND TAKEN TO AN INDEPENDENT MECHANIC. THE FRONT DRIVER'S SIDE BUMPER WAS REPAIRED AND REPAINTED. THE FAILURE COULD NOT BE REPLICATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

Jul 28, 2017

Crash: 1

Injuries: 2

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHEN TURNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING GEAR KIT AND THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING HOSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,256. UPDATED 8/21/15*CN UPDATED 10/11/2017*CN

May 01, 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Nov 13, 2014

+ 9 more complaints for this component

VEHICLE SPEED CONTROL,ENGINE

12 complaints

The contact owns a 2009 Chevrolet Impala. The contact stated that after starting the vehicle and shifting to reverse, the check engine warning light illuminated. The contact continued to reverse the vehicle and felt a pulling sensation. The "Traction Control" failure light illuminated. The contact decided to move forward and park the vehicle. After several hours, the contact restarted the vehicle and the check engine warning light remained illuminated. The vehicle was then able to be driven. The failure occurred several times after the tires were changed. The contact linked the failure to NHTSA ID Number: 10090054 (Vehicle Speed Control, Engine). The vehicle was taken to the dealer where it was diagnosed that the accelerator pedal failed and needed to be replaced. The vehicle had been repaired. The vehicle was not returned to the dealer when the failure recurred. The manufacturer was made aware of the failure and it was confirmed that the vehicle was past the 10-year coverage for NHTSA ID Number: 10090054 (Vehicle Speed Control, Engine). The failure mileage was 65,510.

Jan 05, 2024

I STARTED MY CAR AND THE CHECK ENGINE LIGHT AND SERVICE TRACTION CONTROL LIGHTS BOTH CAME ON. I GOT ON THE HIGHWAY AND TRIED TO ACCELERATE TO MERGE INTO THE LANE AND MY CAR WOULD NOT ACCELERATE AND THE STEERING WHEEL LOCKED. LUCKILY I WAS ABLE TO GET INTO THE EMERGENCY LANE BEFORE MY CAR SHUT OFF, BUT I WAS VERY CLOSE TO BEING BLASTED BY AN ONCOMING SEMI TRUCK. THIS COULD'VE BEEN FATAL TO ME IF I HAD NOT GOTTEN OVER IN TIME.

Aug 01, 2018

I WAS DRIVING ALONE ON THE HIGHWAY AND NOTICED THAT THE RMP GAUGES WAS GOING UP AND DOWN, THEN SUDDENLY A MESSAGE ON THE DASH READ, SERVICE TRACTION CONTROL, THEN A FEW SECONDS LATER ANOTHER MESSAGE READ, ENGINE POWER REDUCED AND THE CAR WOULD NOT PICK UP ANY SPEED. THIS WAS VERY SCARY AND CONFUSING BECAUSE THE NEXT DAY I HAD NO ISSES BUT HAS NOW IT DID THE SAME THING TODAY. PLEASE HELP.

Jul 15, 2018

TL- CONTACT OWNS A 2009 CHEVY IMPALA LT... TRANSMISSION SHUT OFF WHILE DRIVING DOWN MAIN ROAD... TRANSMISSION STARTED HAVING PROBLEMS BACK IN JUNE OF 2017. TRANSMISSION REDUCED POWER AND SHUT OFF COMPLETELY...CONTACT WAS ON MAIN ROAD WHEN VEHICLE SHUT OFF VEHICLE SHUT OFF AFTER A SECOND TIME OF THE BELTWAY.......VEHICLE STARTED BACK UP AFTER THIRTY MINUTES.... TR..... RECEIVED TK HOLDINGS NOTICE TRACTION CONTROL SYSTEM LIGHT COMES ON .... CONTACT CALLED CHEVY AND AIRBAGS WERE REPLACED ALREADY.... 0 RECALLS ASSOCIATED WITH THIS VIN

Dec 19, 2017

RECEIVING A MESSAGE FOR SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER. THE CHECK ENGINE LIGHT COMES ON. THIS HAS BEEN HAPPENING ON AND OFF FOR WEEKS. THE CAR SLOWS DOWN. NOW THERE IS A TICKING NOISE COMING FROM THE CAR.

Mar 23, 2016

+ 7 more complaints for this component

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

12 complaints

"TAKATA RECALL " EVERYTIME I DRIVE MY VEHICLE 5 SECONDS THE CAR JERKS MAKES LOUD SOUND, STARTS BEEPING, MESSAGES APPEAR FLASHING BACK AND FORTH ENGINE POWER REDUCED, SERVICE TRACTION CONTROL, CAR SLOWS DOWN, CAR JERKS AND CHUGS, MAKES LOUD SOUND, BEEPING NOISE FROM MESSAGE BOARD, THROTTLE SOMETHING APPEARS, STEERING WHEEL LOCKS, CAR STOPS, CAN'T STEER CAR OUT OF ROAD, WON'T CRANK, MY CAR SITS IN THE ROAD.

Jul 26, 2018

INDICATOR LIGHTS FOR REDUCED POWER, SERVICE ENGINE AND TRACTION CONTROL LIGHTS COME ON AT ANYTIME AND GO OFF. EXPERIENCE A LITTLE LACK OF POWER. I WILL DO IT ANY TIME AND ANY CONDITION. IT IS RANDOM. FROM WHAT I HAVE READ I AM WORRIED IF THE CAR WILL LEAVE US STRANDED.

Apr 20, 2016

TRAVELING ON HIGHWAY AT 70 MPH. SERVICE TRACTION, REDUCED ENGINE POWER, SERVICE ENGINE LIGHTS CAME ON, CAR WAS SHAKING, EVERYTHING WAS SHUTTING DOWN. FORTUNATELY IT WAS NOT RUSH HOUR AND I WAS ABLE TO PULL OFF ROAD. I WAS ON A TOLL ROAD THAT AAA CAN NOT RESPOND. I WAITED ABOUT 20 MINUTES AND STARTED THE CAR AND EVERYTHING WAS FINE. TOOK CAR TO OUR MECHANIC, THERE WAS A SERVICE BULLETIN, TO REPLACE THROTTLE BODY ASSEMBLY. SINCE THEN, 2 LETTERS FROM GM ABOUT COVERING COST OF THROTTLE SENSOR, BUT NOT ASSEMBLY. GM IS NOT TAKING CARE OF THE REAL PROBLEM, THE WHOLE ASSEMBLY NEEDS TO BE REPLACED, NOT JUST THE SENSOR! I'VE KEPT THE PART AND INVOICE AND LETTERS FROM GM, THEY SHOULD JUST RECALL BEFORE IT TURNS INTO A CLASS ACTION LAWSUIT!

Dec 18, 2015

MY 2009 CHEVY IMPALA HAD EXPERIENCE INTERMITTENT MESSAGE "SERVICE TRACTION CONTROL" ALONG WITH "REDUCED ENGINE SPEED" SINCE AUGUST OF 2012. IT HAPPENED MAYBE 1-2 TIMES PER YEAR FOR THE LAST FEW YEARS. THE MESSAGE WOULD CLEAR ITSELF AFTER THE CAR WAS TURNED OFF AND SAT FOR A FEW MINUTES. ON JULY 24TH, MY CAR EXPERIENCE THESE SAME MESSAGES ONCE AGAIN. HOWEVER, THE MESSAGE CAME AND WENT MULTIPLE TIMES AND ALL SPEEDS IN TOWN AND ON THE HIGHWAY. THE MESSAGE FINALLY STAYED AND DID NOT GO AWAY ON JULY 25TH. I SCHEDULED SERVICE AT THE LOCAL DEALER ON THURSDAY, JULY 30. THEY CHANGED THE ACCELERATOR PEDAL AND THOUGHT IT WAS AN ISSUE THAT GM ISSUED A SPECIAL CONDITION ON IN APRIL 2015. ON THE WAY HOME FROM THE SHOP, THE MESSAGE APPEARED AGAIN. THUS, THE CAR WAS AGAIN SERVICED AT THE LOCAL DEALERSHIP ON FRIDAY, JULY 31. BY AUGUST 1, THE "SERVICE TRACTION CONTROL" LIGHT BLINKED ON AND THEN WENT OFF QUICKLY. IT DID THE SAME THING ONE TIME ON AUGUST 2ND. TODAY, AUGUST 3RD, THE LIGHT WENT OFF THREE TIMES IN A SHORT DRIVE AND IS ONCE AGAIN STUCK ON. I'M VERY WORRIED THAT THE REDUCED ENGINE SPEED WILL RETURN WHEN I AM ON A HIGHWAY. THIS IS A KNOWN ISSUE BY GM OR THEY WOULDN'T HAVE ISSUED A SPECIAL CONDITION. THEY ONLY WILL FIX THIS UP TO 120,000 MILES. IF MY ENGINE TURNS OFF WHILE MOVING AT 70MPH ON HIGHWAY, THIS WILL BE HUGE SAFETY CONCERN. I'M WAITING ON THE DEALER TO CALL ME BACK TO ONCE AGAIN RETURN MY CAR FOR REPAIR. [XXX] [XXX] CLINTON, MO 64735 [XXX] [XXXXXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Aug 03, 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY LOSE POWER AND WOULD NOT ACCELERATE. THE CONTACT INDICATED THAT WHEN THE FAILURE OCCURRED, THE TRACTION CONTROL AND REDUCE POWER SENSOR LIGHTS ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 01/25/16.*JB

Jul 23, 2015

+ 7 more complaints for this component

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

11 complaints

WHILE DRIVING ON ROADS AND INTERSTATES, I FREQUENTLY RECEIVE A DASH NOTIFICATION "ENGINE POWER REDUCED" AND MY SERVICE TRACTION CONTROL AND CHECK ENGINE LIGHT COMES ON. WHEN THIS HAPPENS, MY VEHICLE LOSES SPEED AND CANNOT ACCELERATE ABOVE 40MPH - DANGEROUS, ESPECIALLY ON AN INTERSTATE. THE NOTIFICATION LIGHTS AND SYMPTOMS OCCASIONALLY GO AWAY AFTER TURNING THE ENGINE OFF AND ON, ONLY TO COME BACK LATER. I CANNOT FIND AND ANSWER TO THIS PROBLEM.

Jun 04, 2019

I WAS ON THE INTERSTATE, GOING THE SPEED LIMIT. I HAD THE CRUISE CONTROL ON WHEN THE CAR ALERTED ME THAT THE ENGINE POWER REDUCED AND SERVICE TRACTION CONTROL. I CONTINUED TO DRIVE AS THESE MESSAGES HAVE APPEARED ON MY CAR BEFORE. I TRAVELED ANOTHER 40 MILES ALONG THE INTERSTATE AND WAS ABOUT A MILE FROM MY EXIT. I WAS PASSING AN OVER-SIZED TRACTOR TRAILER GOING UP HILL WHEN THE CAR DISPLAYED STARTING DISABLED THROTTLE SERVICE AND THE CAR SHUT OFF. I WAS IN THE LEFT LANE AND HAD TO INITIATE MY EMERGENCY LIGHTS AND WAIT FOR THE TRACTOR TRAILER TO PASS ME SO I COULD MOVE THE CAR OVER TO THE RIGHT SHOULDER. AS THE CAR WAS COMPLETELY SHUTOFF AND WAS JUST COASTING, I HAD TO FIGHT THE STEERING WHEEL TO CONTROL THE CAR. I FEEL LIKE HAD MY SITUATION WAS JUST A LITTLE DIFFERENT, THE CAR COULD HAVE CAME TO A COMPLETE STOP IN THE MIDDLE OF THE INTERSTATE WITH CARS TRAVELING 70+ MPH AND POSSIBLY CAUSED A CRASH. I'VE ALREADY REPLACED THE THROTTLE POSITION SENSOR AND THAT REMEDIED THE SITUATION FOR A COUPLE MONTHS. THIS A HIGHLY DANGEROUS OCCURRENCE THAT I KNOW IS COMMON WITH THE IMPALA'S AS I'VE HEARD IT HAPPENING TO SEVERAL OTHER PEOPLE OWNING IMPALA'S.

Jun 02, 2016

I WAS DRIVING ON THE HIGHWAY WHEN THE SERVICE TRACTION CONTROL CAME UP ON THE DASH ALONG WITH THE TRACTION CONTROL LIGHT, WITH IN SECONDS OF THIS HAPPENING THE CAR READ REDUCED ENGINE POWER. THE CAR IMMEDIATELY LOST POWER AND SLOWED DOWN TO A MAXIMUM OF 25 MPH. THIS SUDDEN LOSS OF POWER CAUSED THE CARS BEHIND ME TO NEARLY MISS REAR-ENDING ME. I HAD TO DRIVE IN THIS CRIPPLED MODE 10 MILES TO REACH THE CLOSEST EXIT. IT IS DUE TO A FAULTY THROTTLE POSITION SENSOR. THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THESE VEHICLES AND CAN CAUSE A SUDDEN LOSS OF POWER.

Dec 28, 2015

MY NAME IS [XXX] AND I PURCHASED A 2009 CHEVY IMPALA, WITH 123,000 MILES ON IT, IN AUGUST 2015 FROM MAC CHURCHILL AUTO MALL IN BEDFORD, TEXAS. I HAVE HAD NO PROBLEMS WITH THIS CAR SINCE ITS PURCHASE UNTIL NOVEMBER 29TH. WHILE EN ROUTE TO EMORY, TEXAS, MY CAR STARTED DISPLAYING "ENGINE POWER IS REDUCED" AND "SERVICE TRACTION CONTROL" MESSAGES. ABOUT 99% OF THE WAY THERE, I SUDDENLY GOT A LURCH AND MY CAR SLOWED DOWN, WITH STEERING AND BRAKING NOT WORKING. I WAS ABLE TO GET MY CAR OFF THE HIGHWAY SAFELY BUT HAD TO USE MY EMERGENCY BRAKE TO STOP MY VEHICLE AND GET IT TURNED OFF. I TRIED REPEATEDLY FOR SEVERAL MINUTES TO GET IT GOING AGAIN, BUT IT WOULD NOT START. AFTER ABOUT FIVE MINUTES, THE CAR RESTARTED NORMALLY AND HAS PERFORMED FLAWLESSLY SINCE. HOWEVER, I AM CONCERNED. I'VE HAD A GARAGE PULL AND DIAGNOSE THE PROBLEM. THE ERROR CODES THAT WERE PULLED ARE P2122 AND P2138 ,REGARDING THE ACCELERATOR PEDAL POSITION SENSOR. I'VE RESEARCHED THIS AND THIS APPEARS TO BE A COMMON PROBLEM FROM WHAT I'VE BEEN ABLE TO ASCERTAIN FROM MY RESEARCH. BUT I'M CONFUSED AS TO WHETHER THIS IS A RECALL ITEM BASED UPON THIS: HTTP://WWW.NAIOA.COM/V2/MODULES.PHP?NAME=FORUMS&FILE=VIEWTOPIC&T=49934 . I'M NOW TRYING TO UNDERSTAND WHETHER I CAN GET THIS FIXED BECAUSE I'M NOT SURE THIS IS COVERED UNDER MY USED CAR WARRANTY AND I DO NOT FEEL COMPELLED TO PAY FOR A REPAIR THAT GM HAS BEEN AWARE OF BUT FAILED TO NOTIFY MY DEALERSHIP OR ME AS A OWNER, UNTIL I GOT A LETTER ON 12/9/15 INDICATING THAT THERE MAY BE A PROBLEM...WELL AFTER I STARTED HAVING PROBLEMS. I WANT GM TO FIX THIS AT THEIR EXPENSE. IT IS A SAFETY HAZARD HERE IN THE DFW AREA BECAUSE THIS COULD REOCCUR WHILE I'M IN HEAVY TRAFFIC AND HAVE NO WAY TO STOP BEFORE SOMEONE HITS ME OR I HIT SOMEONE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 09, 2015

FOR A FEW YEARS I'VE HAD PROBLEMS WITH THE ACCELERATOR PEDAL. THE FIRST TIME WAS ROUGHLY TWO YEARS AGO WHEN THE CAR COMPLETELY LOCKED UP AND SHUT DOWN ON THE HIGHWAY JUST BEFORE RUSH HOUR. I RECEIVED AN ERROR CODE TO CHECK TRACTION CONTROL AND THAT THE ENGINE POWER IS BEING REDUCED. THE CAR THEN LOOSES SPEED DROPPING DRASTICALLY. THE FIRST TIME I WAS IN THE FAST LANE ON THE HIGHWAY AND THE VEHICLES COMPUTER SYSTEM SHUT DOWN. THE STEERING WHEEL LOCKED MAKING IT VERY DIFFICULT TO VEER OFF TO THE SIDE OF THE HIGH WAY. LUCKILY NO OTHER VEHICLES WERE DIRECTLY BEHIND ME, AND I WAS ABLE TO GET THE CAR TO THE SIDE OF THE HIGHWAY ACCIDENT FREE. I'VE NEVER BEEN SO AFRAID AND TERRIFIED IN MY LIFE. I FEAR THIS ISSUE WILL CAUSE FATALITIES THAT CAN BE PREVENTED. I HAD THE CAR SERVICED AT A CHEVROLET DEALERSHIP IN ANN ARBOR MI WHICH WAS AN EXPENSIVE FIX! SINCE I'VE HAD THE ACCELERATOR PEDAL REPLACED, THE VEHICLE HAS SHUT OFF TWO OTHER TIMES FOLLOWED BY THE SAME WARNING MESSAGE TO SERVICE TRACTION CONTROL AND ENGINE POWER BEING REDUCED. I'VE WRITTEN IN TO GM AND THEY CONTINUE TO REQUEST THAT I PAY A DIAGNOSTIC FEE AT A DEALERSHIP FOR THEM TO ADDRESS THE CAUSE. I CANT CONTINUE TO PAY $200-$300 FOR THIS FIX WHEN IT IS A MANUFACTURERS ISSUE. THIS RECALL HAS BEEN DONE ON OTHER CHEVROLET MODELS AND I AM PRAYING FOR A RECALL ON THE 2009 IMPALA. THIS IS A MAJOR SAFETY ISSUE TO MY FAMILY AND THE DRIVERS WHO ARE AROUND ME. THE ISSUE IS STILL PRESENT AND IS A MAJOR CONCERN. THE VEHICLE SPEED CANT EXCEED 40MPH AT TIMES, OR WILL INSTANTLY DROP AT UNEXPECTED MOMENTS. PLEASE INVESTIGATE THIS ISSUE.

Oct 14, 2015

+ 6 more complaints for this component

SUSPENSION

10 complaints

2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO UNREPAIRED RECALLS WHICH RESULTED IN A FATAL ACCIDENT. *LD THE CONSUMER STATED THE VEHICLE WAS TRAVELING AT HIGH SPEEDS. THE DIPS IN THE ROAD, THE HIGH SPEED, THE LOADING/UNLOADING AND OF THE SUSPENSION CONTRIBUTED TO THE LOSS OF CONTROL OF THE VEHICLE. *JS

Jan 11, 2021

Crash: 1

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT DRIVER SIDE CONTROL ARM FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE LUG NUTS WERE REPLACED ON THE FRONT DRIVER'S SIDE TIRE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 84612117853. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

Sep 11, 2018

SINCE ABOUT A YEAR AFTER I OWNED THIS CAR I HAVE BEEN HAVING TIRE WEAR PROBLEMS AND NOISES COMING FROM THE FRONT END. I TOOK IT WHILE STILL UNDER WARRANTY TO THE DEALERSHIP ONLY TO BE TOLD IT WAS THE BRAKES STICKING AND THIS WAS NORMAL FOR THESE BRAKES ON THIS MODEL. SO I LET IT GO ONLY TO GET WORSE SO I TOOK IT TO MY MECHANIC AND HE SAYS BOTH CONTROL ARMS ARE LOOSE A THE BUSHINGS ARE BAD AND HAVE TO BE REPALCED. I SEE THAT THERE WAS A RECALL ON THIS MODEL OF POLICE CARS I THINK YOU MAY NEED TO LOOK AT EXPANDING THIS. I ALSO ONLY HAVE 38300 MILES ON THIS CAR AND HAVE NEVER HAD TO REPLACE SUSPENSION PARTS ON A CAR THIS EARLY.

Nov 21, 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT PASSENGER AND DRIVER LOWER CONTROL ARMS AND PINIONS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Aug 14, 2015

I HAVE HAD TO REPLACE THE TIRES ON THIS CAR FOR THE THIRD TIME,THIS CAR HAS 30,000 MILES AND SHOULD NOT HAVE HAD TO HAVE TIRES 3 TIMES.THERE SEEMS TO BE QUITE A LOT OF 2009 IMPALAS WITH THIS PROBLEM.THE FRONT TIMES WEAR ON THE OUT SIDE AND INSIDE.THE BACK TIRES ARE LIKE NEW.THE FIRST SET OF TIRES HAD 10,000 MILES ON THEM, THE SECOND SET HAD 12,000 MILES ON THEM.THE DEALER REPLACED THE FRONT TIRES THE FIRST TIME AFTER A LOT OF ARGUMENT .I HAVE FOUND 37 COMPLAINTS ABOUT THIS PROBLEM. GM HAS REPAIRED THE PROBLEM ON THE 2009 IMPALA POLICE CARS,SO THAT IS AN ADMISSION OF A PROBLEM.THEY HAVE NOT EXTENDED THIS FIX TO THE OTHER BUYERS OF THE 2009 IMPALAS.MY CAR ALSO HAD SEVERAL RECALLS FOR OTHER PROBLEMS. I AM NOW WAITING FOR THE IGNITION REPAIR TO BE FIXED. I HAVE BEEN A GM BUYER FOR OVER 40 YEARS AND THIS IS SO FRUSTRATING. *TR

Oct 03, 2014

+ 5 more complaints for this component

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

10 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE ATTEMPTING TO UNLOCK THE VEHICLE, IT FAILED TO UNLATCH. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL BURNING ODOR INSIDE THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,577. THE VIN WAS INVALID.

Sep 25, 2018

Fire: 1

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR LOCK ACTUATOR ON THE FRONT PASSENGER DOOR FAILED TO LOCK AND UNLOCK USING THE KEY FOB. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL CLICKING NOISE COMING FROM THE AIR CONDITIONING ACTUATOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

Dec 22, 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, ALL THE DOORS FAILED TO UNLOCK ELECTRONICALLY. IN ADDITION, ALL THE DOORS FAILED TO OPEN MANUALLY INTERMITTENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000. UPDATED 10/18/16*LJ THE CONSUMER STATED THE DOORS UNLOCKED RANDOMLY. UPDATED 10/25/16.*JB

Aug 08, 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. AFTER SHIFTING INTO THE PARK POSITION, THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO AUTOMATICALLY UNLOCK WITHOUT WARNING. THE PASSENGERS WERE ABLE TO EXIT THE VEHICLE AFTER MANUALLY UNLOCKING THE DOORS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

Jun 13, 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S DOOR KEY FOB FAILED TO OPERATE. THE CONTACT HAD TO MANUALLY LOCK AND UNLOCK THE DRIVER'S SIDE DOOR. THE CONTACT MENTIONED THAT WEEKS LATER, THE BOTH REAR DOORS FAILED TO LOCK AND UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 6/8/15*CN THE CONSUMER STATED THE PROBLEM WAS DIAGNOSES AS DIS-FUNCTIONAL LOCK ACTUATORS. UPDATED 06/18/15

Apr 23, 2015

+ 5 more complaints for this component

TRACTION CONTROL SYSTEM,ENGINE

9 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 10/13/16*LJ *TR

Aug 08, 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED ALONG WITH THE WARNING MESSAGE "ENGINE SHUTTING OFF". THE ENGINE WAS THEN SHUT OFF AND COULD NOT BE RESTARTED. APPROXIMATELY FIVE MINUTES LATER, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,683.

Sep 25, 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, TRACTION CONTROL, ENGINE POWER REDUCED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE CONTACT INDEPENDENTLY REPLACED THE ACCELERATOR PEDAL; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Jun 02, 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, A CHIME SOUNDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 120,000.

May 18, 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE TRACTION AND REDUCED ENGINE POWER WARNING LIGHTS ILLUMINATED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH. THE CONTACT COASTED OVER TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.

Feb 17, 2015

+ 4 more complaints for this component

STRUCTURE

8 complaints

the frame of the car is rusted . in places almost all the way through the frame. this was confirmed by chevy dealer. this car has always kept in a garage. I kept the car clean going through a car was with under wash.

Jul 17, 2024

The support frame rusted due to water collection from rain. This has caused the entire frame to rust through and collapse when the car was jacked up, with the manufacturer supplied scissor jack, to replace a tire. Because of this the DRIVER SIDE door is no longer able to open, causing the driver to be put at risk where they can not escape the car in case of an emergency.

Aug 18, 2023

THE PROBLEM WITH OUR VEHICLE IS OUR KEY FAB AND THE FRONT-DOOR BUTTON WILL NOT UNLOCK OUR BACK DOORS; AS WELL AS HAVING OUR DOORS LOCK AUTOMATICALLY WHEN YOU SHIFT TO DRIVE, THEY WILL NOT OPEN AFTERWARDS. MY WIFE HAS TO CLIMB THE BACK SEATS TO UNLOCK THEM MANUALLY BUY LIFTING THEM OR ROLLING DOWN THE WINDOWS.

Aug 26, 2017

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO OPEN FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Aug 18, 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHEN THE DIRECTION OF THE AIR FLOW CHANGED FROM THE AIR CONDITIONER, A LOUD KNOCKING NOISE EMITTED FROM THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 106,000. UPDATED 10/07/16*LJ *TR

Aug 10, 2016

+ 3 more complaints for this component

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

8 complaints

CAR CONTINUOUSLY GETS A REDUCED POWER MESSAGE AND GOES DOWN TO 25 MPH. IN MID JANUARY DID THE SAME THING, BUT STALLED ON I90 OHIO TURNPIKE. ALMOST HIT BY A SEMI TRUCK. HAVE HAD THE CAR IN THE SHOP NO LESS THAN 5 TIMES FOR THE SAME PROBLEM. AT GM AND NON GM REPAIR SHOPS. WE HAVE HAD THIS SAME REDUCED POWER ON CITY ROADS, AND THE HIGHWAY, IT SEEMS ALWAYS WHEN IT IS WET, RAINY OR SLUSHY. IT REALLY APPEARS TO BE A WATER CAUSES THE PROBLEM. WE HAVE PAID FOR TWO SETS OF THROTTLE BODY, SPEED CONTROL SENSOR AND HARNESSES. THE PROBLEM CONTINUES TO PERSIST AND APPEARS TO BE DANGEROUS.

Mar 04, 2021

CAR STATES REDUCED ENGINE POWER STALLING TO ABOUT 10MPH VERY DANGEROUS. MANY COMPLAINTS ABOUT THIS ISSUE. *TR

Oct 31, 2014

WHILE DRIVING, SERVICE TRACTION CONTROL WILL COME ON ALONG WITH THE ENGINE LIGHT, AND THEY FLICKER ON AND OFF, AND CAUSE THE CAR TO JERK, THE LOCKS TO RELOCK, MY FUEL GAUGE TO GO OUT OF PLACE, AND SOMETIMES CAUSE THE CAR TO TURN OFF. I HAVE TAKEN MY CAR TO AN ACTUAL CHEVROLET DEALERSHIP, BUT THEY STATED THAT THERE WAS NOTHING WRONG WITH THE CAR BECAUSE THEY TRIED AND NO PROBLEMS WERE DIAGNOSED WHEN THEY USED THE SCAN TOOL. I DON'T KNOW WHAT TO DO. SOME PEOPLE SAY THAT IT MAY HAVE SOMETHING TO DO WITH MY TRANSMISSION; OTHERS SAY THAT IT IS SOMETHING ELECTRICAL; WHILE OTHERS SAY THAT A WIRE IS NOT CONNECTING OR IS TOUCHING SOMETHING. ONE DEALER STATED THAT THIS IS HAPPEN IN ALL 2007-2012 IMPALA ONCE THEY HIT A CERTAIN MILES. *TR

Jun 10, 2014

TODAY MUST OF BEEN A RECORD FOR HOW MANY TIMES MY IMPALA SHUT ITSELF OFF! I LOST COUNT AT ABOUT 20 TIMES! IM OVER A HUNDRED MILES AWAY FROM HOME AT MY PARENTS HOUSE AND ON MY ATTEMPT TO GET HOME THE IMPALA WOULDN'T LET ME DRIVE MORE THAN 10 MINUTES. BECAUSE OF THIS I HAVE NOW HAD TO CALL OFF WORK AND AM OUT OF A DAYS WAGE BECAUSE I MADE THE MISTAKE OF BUYING THIS CAR. I HAVE NO MONEY AND CANT GET THIS FIXED FOR AWHILE BUT IT SEEMS THAT I MAY HAVE TO CHOSE BETWEEN EATING THIS MONTH OR FIXING THIS SO I GUESS ILL JUST GO HUNGRY. I'VE BEEN SEARCHING THIS SITE FOR OTHER YEAR IMPALAS AND IT SEEMS THAT EVERY SINGLE YEAR IS HAVING THIS ISSUE, EVEN THE 2014 MODELS! THIS HAS MADE ME REACH THE CONCLUSION THAT THE NHTSA DOESN'T REALLY CARE ABOUT OUR SAFETY NOR DO THEY ATTEMPT TO SOLVE ANY PROBLEMS BASED ON HOW MANY TIMES THIS COMPLAINT GETS REPORTED AND DOES ANYTHING EVER HAPPEN!? THE ANSWER IS NO! SO IM BASICALLY WRITING THIS TO INFORM OTHERS WHO PLAN ON GETTING AN IMPALA, PLEASE FOR THE SAFETY OF YOURSELF, THOSE AROUND YOU, AND YOUR WALLET DON'T! THIS IS MY LAST GM CAR I WILL EVER PURCHASE! NOT THAT GM REALLY CARES BECAUSE THEY ALREADY GOT MY $60,000 FOR MY LAST 3 CARS SO THIS PROBLEM WILL NEVER GET RECALLED, NOR WILL THIS WEBSITE ATTEMPT TO PROVIDE ANY TYPE OF HELP SO SAVE YOURSELF THE HEADACHE AND BUY FOREIGN. *TR

Sep 10, 2013

ON MY COMMUTE TO WORK ON THE INTERSTATE MY IMPALA SHUT ITSELF OFF. I WAS IN THE LEFT LANE WHEN THE CAR SHOWED THE REDUCED ENGINE POWER ON THE INFORMATION PANEL, IT THEN FULLY DISENGAGED ALL ENGINE POWER AND POWERSTEERING. BEING IN THE OUTSIDE LANE I HAD TO MANEUVER MY IMPALA THROUGH THE HEAVY TRAFFIC AND ALMOST CAUSED NUMEROUS ACCIDENTS TRYING TO SQUEEZE TO THE SHOULDER. I THEN COASTED OFF INTO THE GRASS ALMOST INTO A LARGE DITCH BUT I SLAMMED ON THE BRAKES HARD AND WENT INTO A SKID COMING TO A FULL STOP. I SCANNED THE CAR WITH MY OBD2 SCANNER, IT READ P0601. *JS

Aug 31, 2013

+ 3 more complaints for this component

AIR BAGS,SEAT BELTS

8 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT ASSEMBLY WAS DEFECTIVE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FAILURE CAUSED THE AIR BAG WARNING INDICATOR TO ILLUMINATE ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE CONTACT REACHED OUT TO A COUPLE OF UNKNOWN DEALERS TO HAVE THE VEHICLE DIAGNOSED AND THE DEFECT REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

Nov 01, 2019

CLEANED INTERIOR OF CA WHILE SITTING STILL IN DRIVEWAY. SERVICE SEAT BELT WARNING APPEARED IN INFORMATION CENTER DISPLAY. HAD THE CODE READ AT MECHANIC. SEAT BELT PRETENSIONER WAS FOUND TO BE THE ISSUE.

Oct 11, 2018

AIR BAG LIGHT CAME ON IN MAY 2, 2014, AND AN EMAIL WAS RECEIVED BY THE OWNER (ME) THAT THEY SHOULD HAVE A OIL CHANGE- THEY DID THAT AND AT THE SAME TIME THEY TOLD THE PERSON IN THE AUTONATIONS GARAGE THAT THE AIR BAG LIGHT COMES ON AND THEY CAME BACK WITH A CHECK UP AND SAID IT WAS THE SENSOR FOR THE AIR BAG RUBBING ON THE SEAT BELT AND RUINED IT. CAUSING POSSIBLE INJURIES TO PERSON/PERSONS IN THE MOVING VEHICLE IF AN ACCIDENT EVER OCCURRED. THIS WAS THEN TAKEN CARE OF BY AUTONATIONS GARAGE WITH "[XXX] ASM" & THE TECH WAS "[XXX]" ! AMOUNT FOR REPLACEMENT $445.07 VEHICLE HAD JUST RUN OUT OF WARRANTY! OIL CHANGE ALONG WITH TIRE ALIGNMENT AND OTHER CHECK UPS THAT DAY CAME TO $ 735.63 . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jul 21, 2014

I WAS KNOCKED UNCONSCIOUS AND HAVE NO RECOLLECTION UNTIL GAINING AWARENESS IN THE HOSPITAL. THE WRECK HAPPENED IN ROBINSON TOWNSHIP, PA AND I WAS DRIVING HOME. THE AIRBAG DID NOT DEPLOY AS IT SHOULD HAVE. THANKFULLY, I WAS WEARING MY INVISALIGN, WHICH SIGNIFICANTLY MINIMIZED THE SHARPNESS OF MY TEETH OR ELSE I WOULD HAVE LOST HALF MY TONGUE. IT WAS STILL SEVERELY DAMAGED AND YOU CAN SEE THE SCAR. A MRI SHOWED THE CONCUSSION. I HAD TO SPEND $6,000 ON MY CAR TO BE FIXED. IT TOOK ME ALMOST A MONTH TO BE ABLE TO WALK ON CONRETE DUE TO THE DAMAGE TO MY BODY. I HAVE BEEN THROUGH PHYSICAL THERAPIES AND STILL HAVE NECK AND NERVE DAMAGE. *TR

May 07, 2014

Crash: 1

Injuries: 1

2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO THE SEAT BELT RECALL NOTICE. *SMD THE CONSUMER STATED THE WARNING LIGHT FOR THE READINESS AIR BAG FOR THE DRIVER SEAT BELT AS WELL AS THE AIR BAG LIGHT ILLUMINATED. THE DEALER INFORMED THE CONSUMER, ONLY THE ANCHOR WAS APART OF THE RECALL, AND IT WOULD COST$400 TO REPLACE THE SENSOR. *JB

May 01, 2014

+ 3 more complaints for this component

ELECTRICAL SYSTEM,ENGINE

8 complaints

THE RADIATOR FAN STOP WORKING DO TO ELECTRICAL PROBLEM I CHANGE SENSORS AND RELAYS N STILL WON'T WORK I HAD AUTO SHOP TEST THE FAN AND THE FANS WORKS. IT STOP WORKING ON ITS ON

Mar 23, 2019

WHILE THE VEHICLE WAS IN MOTION ON DRY PAVEMENT, THE TRACTION CONTROL LIGHT CAME ON, FOLLOWED BY THE CHECK ENGINE LIGHT THEN THE CAR STALLED AND HAD TO BE BE EASED OFF THE HIGHWAY. TRIED TO RESTART THE VEHICLE SEVERAL TIMES. AFTER IT SAT FOR A COUPLE OF MINUTES TRIED ONE MORE TIME AND THE CAR RESTARTED AND DROVE HOME PERFECTLY. RESEARCHED THE ISSUE ONLINE, AND THERE ARE ENTIRE FORUMS IN EDMUNDS DEDICATED TO THIS VERY PROBLEM. DEFINITELY A SAFETY ISSUE WITH THIS VEHICLE.

Jan 09, 2018

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE FUEL GAUGE WENT DOWN TO ZERO. ALSO, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

May 18, 2015

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLES SPEED REDUCED AFTER THE ENGINE POWER WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 4/6/15*CN

Mar 06, 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 50-60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 3/3/15*CN THE CONSUMER STATED IT WAS OBVIOUS THE VEHICLE HAD A FAULTY IGNITION. THE ENGINE WOULD STALL ON A MAJOR HIGHWAY. UPDATED 03/26/15

Dec 30, 2014

+ 3 more complaints for this component

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

7 complaints

TO WHOM IT MAY CONCERN: I HAVE A 2009 CHEVY IMPALA WITH 100,000 MILES ON IT. THE 1ST TIME THIS ISSUE HAPPENED, I WAS DRIVING SLOWLY, ON A SIDE STREET, IN JULY 2019. OUT OF THE BLUE, THE FOLLOWING WARNINGS APPEARED: ENGINE POWER IS REDUCED, SERVICE STABILITRAK, SERVICE TRACTION CONTROL. IMMEDIATELY MY CAR STARTED RUNNING HORRIBLY (IT DIDN'T WANT TO GO, WAS CHUGGING, AND ALMOST FELT LIKE THE TRANSMISSION WAS SLIPPING). I PARKED IT. LATER I STARTED IT AND ALL WARNINGS WERE GONE, BUT THE ENGINE LIGHT WAS ON. . THE NEXT DAY I STARTED IT AND JUST THE ENGINE LIGHT WAS ON. 3RD DAY I STARTED IT, ENGINE LIGHT STILL ON. DROVE IT TO A SHOP,.RIGHT BEFORE I PULLED IN, THE LIGHT TURNED OFF! THEY SCANNED IT ANYWAY & SAID THAT NOTHING CAME UP. THE CAR HAS DRIVEN JUST FINE, NO WARNINGS OR LIGHTS UNTIL 11/25/2020. I WAS DRIVING ABOUT 20MPH, TURNED RIGHT ON A SIDE STREET AND ALL OF A SUDDEN ALL OF THE EXACT MESSAGES AS BEFORE CAME ON. VEHICLE IMMEDIATELY STARTED RUNNING SLOW AND "CHUGGING"AGAIN. I PARKED IT. WHEN I STARTED IT AGAIN LATER, ALL THE SAME MESSAGES WERE STILL THERE. IT'S DEFINITELY SCARY WHEN THIS HAPPENS & SINCE THE 1ST TIME IT HAPPENED, I WAS NERVOUS TO DRIVE IT FAR BECAUSE I WASN'T SURE WHEN IT MAY HAPPEN AGAIN. I WENT ON A CHEVROLET FORUM & READ THERE WAS A RECALL FOR THIS ISSUE. I WAS VERY PLEASED ABOUT THAT. I PUT IN MY VIN & IT STATED THAT THERE ARE NO RECALLS. SO I CALLED GM THIS MORNING. THE REP SAID THEY'RE AWARE OF THIS ISSUE, BUT THERE IS NOT A RECALL FOR IT. SHE THEN SAID THAT IT WOULD'VE COVERED BY SPECIAL WARRANTY BUT UNFORTUNATELY THAT WAS UNAVAILABLE AS OF APRIL 2019! HER ADVICE WAS TO TAKE IT TO A CERTIFIED DEALERSHIP AND HAVE IT CHECKED AND FIXED SOON FOR MY SAFETY! I ASKED WHY THERE ISN'T A RECALL, IF IT'S A KNOWN ISSUE AND SHE SAID I COULD TALK TO A CUSTOMER EXPERIENCE MANAGER AT THE DEALERSHIP AND MAYBE THEY COULD DO SOMETHING FOR ME. PLEASE HELP!

Dec 01, 2020

WHAT HAS TO HAPPEN BEFORE SOMETHING IS DONE ABOUT THIS PROBLEM ? TRACTION CONTROL LIGHT AND REDUCE ENGINE POWER LIGHT COMES ON GOING DOWN THE INTERSTATE AND THE CAR SHUTS DOWN AND YOU HAVE TO TRY AND GET CAR PULLED OVER TO THE SIDE OF THE ROAD WITHOUT HITTING SOMEONE OR GETTING HIT . THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE AND NOTHING IS BEING DONE ABOUT IT . I WOULD REALLY LIKE A RESPONSE ON THIS PROBLEM . THIS HAPPENS A LOT SO YOUR DATE YOU WANT INCIDENT HAPPENING IS REALLY NOT RIGHT .

Jan 13, 2018

WAS DRIVING ALONG AT 55MPH AND THE SERVICE TRACTION SYSTEM LIGHT CAME ON FOLLOWED BY THE REDUCED ENGINE POWER LIGHT. THEN THE CAR JUST COMPLETLY DIED. I WAS ABLE TO GET TO RIGHT SHOULDER AND PARK IT. I HAVE DONE SOME RESEARCH AND SEEMS THAT THERE HAVE BEEN SEVERAL OTHER FOLKS WITH THE SAME ISSUE. I CAN'T BELIEVE THAT THIS CAR WOULD JUST SHUT DOWN AND HAVE NO CONTROL. I HAD THE ENTIRE FAMILY IN THE CAR AND WAS THANKFUL THAT THIS DIDN'T CAUSE AN ACCIDENT. I AM LOOKING FOR ANSWERS AND PLAN ON TAKING IT TO THE CHEVY DEALERSHIP I PURCHASED THE CAR FROM TODAY OR TOMORROW.

Sep 10, 2015

I WAS ON HIGHWAY ONE EVENING AND MY CRUISE CONTROL WAS ENGAGED. MY POWER WENT OUT COMPLETELY ON THE CAR. I IMMEDIATELY NOTICED THAT THE CAR SHUT DOWN AND I WAS ABLE TO COAST TO THE SIDE OF THE HIGHWAY. AFTER GATHERING MY BEARINGS, I WAS ABLE TO TURN THE CAR BACK ON AND DRIVE OFF THE FREEWAY. IT WAS DETERMINED THAT MY OIL WAS LOW (NO WARNING LIGHT). PRIOR TO THIS INCIDENT, I WAS GOING DOWN HILL ON A LOCAL STREET WHEN MY WARNING SYSTEM CAME ON AND INDICATED THAT I HAD REDUCED ENGINE POWER AND TRACTION STABILITY CONTROL ISSUES. AFTER GOING TO THE DEALER, IT WAS DETERMINED THAT MY OIL WAS EXTREMELY LOW, HOWEVER NO LEAKS OR CAUSE WAS EVER FOUND. PRIOR TO THIS, I HAD TO GET MY ACCELERATOR SENSOR REPLACED BECAUSE THE REDUCED ENGINE POWER WARNING CAME ON. IT WAS NOT COVERED UNDER WARRANTY AND I HAD TO PAY SEVERAL HUNDRED DOLLARS TO 'FIX' THE ISSUE. AS RECENTLY AS YESTERDAY, JUNE 16, 2014, I TURNED MY CAR ON AND THE REDUCED ENGINE POWER AND TRACTION CONTROL WARNING CAME ON. I IMMEDIATELY TURNED THE CAR OFF AND CHECKED THE OIL. IT WAS LOW BUT NO WARNING LIGHT TO INDICATE THIS ISSUE CAME ON (SAME AS IN THE PAST). I FAITHFULLY GET MY OIL CHANGED EVERY 3,000 MILES OR 3 MONTHS, WHICHEVER IS FIRST. MY OIL LIFE WAS AT 54% YESTERDAY AND I DID TAKE IT IN FOR AN OIL CHANGE THIS MORNING. IT IS OBVIOUS BASED ON OTHERS EXPERIENCES, THAT THIS IS A KNOWN ISSUE AMONGST 2009 IMPALA OWNERS. THE FACT THAT I DID NOT RECEIVE A WARNING WHEN I WAS ON A MAJOR HIGHWAY AND MY CAR SHUT OFF WHILE STILL IN MOTION, IS EXTREMELY SCARY AND IT TRAUMATIZED MY SON TREMENDOUSLY. I AM HOPING THAT SOME TYPE OF INVESTIGATION WILL BE INITIATED BECAUSE IT COULD RESULT IN SERIOUS INJURIES OR EVEN DEATH. *TR

Jun 17, 2014

I WAS DRIVING ON THE FREEWAY AT APPROXIMATELY 70MPH, MY CHECK ENGINE LIGHT CAME ON. ABOUT 5 SECONDS LATER, MY SERVICE TRACTION CONTROL CAME ON. AS I KEPT DRIVING, I LOST POWER TO MY ENGINE. FINALLY, MY ENGINE WAS DISABLED AND I COULDN'T DRIVE ANYMORE. LUCKILY, I WAS ABLE TO PULL OVER. AFTER 5 MINUTES, I WAS ABLE TO START UP MY CAR. I REPLACED THE THROTTLE BODY, BUT MY CAR STILL KEEPS DOING THIS. THIS IS VERY UNSAFE. GM NEEDS TO RECALL ITS CARS. *TR

Mar 27, 2014

+ 2 more complaints for this component

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

7 complaints

WHILE DRIVING, THE CAR IN MOTION IT COMPLETELY LOSES POWER. HAVE EXPERIENCED THIS WHILE ON HIGHWAY, INTERSTATE, AND IN TOWN ROADS. SO PROBLEM OCCURS AT ANY SPEED, AND RESULTS IN VEHICLE COASTING TO A STOP AS THE STEERING AND BRAKES STOP WORKING TOO. HAS HAPPENED TO ME HUNDREDS OF TIMES AS WE CAN NOT PIN POINT PROBLEM, AND HAS REPLACED NUMEROUS DIFFERENT PARTS TRYING TO SOLVE IT. WHEN POWER LOSS OCCURS THERE IS VERY LITTLE TO NO TIME AT ALL FOR DRIVER TO COAST & STEER VEHICLE & OCCUPANTS TO SAFETY AREA ON SIDE OF ROAD. THE DASHBOARD INFORMATION CENTER WILL STATE "STARTING DISABLED, SERVICE THROTTLE" ALSO ENGINE POWER REDUCED" AND "SERVICE STABLITRAK." A NEW THROTTLE HAS BEEN PUT IN VEHICLE AND STILL DOES SAME THING. OVER THE YEAR IVE BEEN DEALING WITH THIS ISSUE IVE NOTICED IT DOES IT MORE IN WARM WEATHER. AFTER VEHICLE COAST TO A STOP AND IS PUT IN PARK AND TURNED OFF, WAIT 5 TO 10 MINUTES THEN VEHICLE WILL START UP AND NO INFORMATION OR LIGHTS DISPLAY IN DASH CENTER, LIKE IT NEVER HAPPENED.

May 04, 2020

FOR THE LAST TWO DAYS, I HAVE DRIVEN MY VEHICLE. EVERY TIME I WOULD DRIVE OVER 40 MPH, THE ENGINE WOULD LOCK UP. THE VEHICLE WOULD JERK BACK AND FORTH. THE CAR WOULD DO THIS EVERY TIME I WOULD TRY AND DRIVE OVER 40 MPH, NO MATTER THE ROADWAY OR STOP AT AN INTERSECTION. WHENEVER THIS HAPPENED, THE CHECK ENGINE LIGHT WOULD STAY ON. A MONTH BEFORE THIS PROBLEM STARTED, MY FATHER HAD BEEN DRIVING THE CAR AND HAD AN AUTO ACCIDENT. *TR

Jan 08, 2017

Crash: 1

CAR IS CURRENTLY AT 134K MILES AND JUST GAVE ME A "REDUCED POWER ENGINE", "CHECK TRACTION CONTROL", AND A CHECK ENGINE LIGHT. I GOOGLED AROUND AND CAME ACROSS A LOT OF CHEVY IMPALAS AROUND THE SAME YEAR (07-10) ARE HAVING THE SAME PROBLEM. IT SEEMS TO BE SOMETHING WITH THE "ACCELERATOR PEDAL POSITIONER PEDAL SENSOR. ALSO READING INTO IT, IT CLAIMS THAT THIS PROBLEM CAN CAUSE THE CAR TO SUDDENLY STOP FROM 60MPH ALL THE WAY DOWN TO 20 OR ZERO. THIS IS EXTREMELY DANGEROUS AND NEEDS TO BE LOOKED INTO BEFORE SOMEONE IS HURT OR KILLED.

Jun 05, 2016

TRACTION CONTROL LIGHT, AND REDUCED ENGINE POWER LIGHT CAME ON. LOST POWER TO THE ENGINE AND HAD TO STOP. TURNED THE IGNITION OFF. WAITED 10 MINUTES AND STARTED THE CAR. RAN FINE UNTIL I GOT HOME. THIS HAPPENED A FEW TIMES BEFORE I TOOK THE CAR IN. FOUND OUT IT WAS AN ACCELERATOR PEDAL POSITION (APP) SENSOR.

Jun 24, 2015

I HAVE BEEN HAVING THE SERVICE ENGINE LIGHT COME INTERMITTENTLY ALONG WITH THE SERVICE TRACTION CONTROL LIGHT. I HAVE HAD A TECHNICIAN LOOK AT THIS FOR ME AND ADVISED THAT THE THROTTLE CONTROL SENSOR (ACCELERATOR PEDAL) IS GOING IN AND OUT. THE ACCELERATOR PEDAL IS CONNECTED TO A SENSOR THAT DRIVES THE THROTTLE ON THE ENGINE. WHEN THIS HAPPENS INTERMITTENTLY THE VEHICLE LOOSES ENGINE POWER AND TRACTION CONTROL. *TR

Feb 18, 2015

+ 2 more complaints for this component

ELECTRONIC STABILITY CONTROL (ESC),ENGINE

7 complaints

THE ENGINE WILL SHUT OFF. THEN THE STEREO WILL TURN OFF FOR A SECOND THEN COME BACK ON AND DISPLAY SERVICE STABILITRAK. THE VEHICLE WAS STATIONARY AT A STOPLIGHT. THE ENGINE HAS ALWAYS COME BACK ON WHEN TRYING TO RESTART IT WITH THE KEY.

Aug 08, 2018

I WAS DRIVING AND SUDDENLY A SYMBOL FOR TRACTION STABILITY CAME ON AND THEN A WARNING SAYING LOW ENGINE POWER.

Aug 14, 2016

WHILE TRAVELING HOME AT ABOUT 55 MPH CAR IN FRONT OF ME SLAMMED ON THEIR BRAKES CAUSING ME TO DO THE SAME - THEN TRACTION CONTROL LIGHT CAME ON - CHECK ENGINE LIGHT CAME ON AND REDUCED ENGINE POWER CAME ON IN THE DISPLAY WINDOW - FELT LIKE ALL FOUR WHEEL JUMPING UP AND DOWN WHEN TRYING TO GAIN ANY SPEED WEIRD SOUND COMING FROM ENGINE (NORMALLY QUIET).

Feb 13, 2016

I WAS DRIVING ON THE HIGHWAY AND SUDDENLY LOST SPEED AND THE ENGINE LIGHT CAME ON AND ALSO A COUPLE OF MESSAGES. "REDUCE ENGINE POWER" AND "SERVICE TRACTION CONTROL". I HAVE ENCOUNTER A LOT OF IMPALA OWNERS WITH THE SAME PROBLEM, WHICH LEADS ME TO BELIEVE IS A MANUFACTURES MISTAKE. *TR

Jun 22, 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE ENGINE AND TRACTION WARNING LIGHTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Dec 09, 2013

+ 2 more complaints for this component

TIRES

7 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE 2 TIRES, SIZE 225/55/R17. THE CONTACT STATED THAT THE DRIVERS FRONT AND THE PASSENGER REAR TIRES STEEL BELT SEPARATED CAUSING THE TIRE TO BLOW OUT. THE VEHICLE WAS TAKEN TO A DEALER. THE TIRES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 49,510. UPDATED 10/7/14*CN UPDATED 7/15/2015*JS

Aug 20, 2014

MY 09 IMPALA LTZ HAS ALREADY HAD A BLOWOUT ON THE DRIVER'S SIDE FRONT DUE TO A GOUGING AROUND THE ENTIRE DIAMETER OF THE INSIDE OF THE TIRE. I CHECKED THE PASSENGER SIDE AND THERE WERE WIRES SHOWING ON THAT TIRE, AS WELL AS THE SAME GOUGING. THE REST OF THE TREAD WAS FINE ON THE FRONT TIRES. THE TIRES WERE REPLACED AND THE CAR WAS ALIGNED. THIS PAST WEEKEND, JUST BEFORE MY WIFE LEFT IN THE CAR TO HEAD ON A 350 MILE TRIP, I HAPPENED TO NOTICE THAT, AGAIN, WIRES WERE SHOWING ON THESE TIRES, ALSO. UPON FURTHER INSPECTION, I NOTICED THAT THESE TIRES ALSO HAD THE SAME GOUGING TO THEM. I CHECKED THE REAR TIRES AND THEY HAVE THE SAME GOUGING, ALTHOUGH NOT AS BAD AS THE FRONT. THE STRUT PLATE, ATTACHED TO THE STRUT JUST ABOVE THE TIRE, IS ABOUT A HALF OF AN INCH ABOVE THE TIRES. IT IS EASY TO SEE WHERE THE TIRES HAVE RUBBED THESE PLATES AT ALL FOUR CORNERS OF THE VEHICLE. I HAVE READ ONLINE OF OTHER IMPALAS WITH THE SAME PROBLEM, WHERE PEOPLE HAD CUT OR BENT THE STRUT PLATES, BUT THIS IS SOMETHING I WOULD RATHER NOT DO. *TT

Sep 28, 2011

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE MAKING A TURN THE TIRE WOULD TILT 20-30 DEGREES. THE TIRE MANUFACTURER WAS A GOODYEAR AND THE TIRE LINE WAS INTEGRITY, SIZE P225/60R16 WITH DOT# M60X E6DR. THE DEALER WAS NOT NOTIFIED OF THE TIRE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,600 AND THE CURRENT MILEAGE WAS 20,600.

Jun 06, 2011

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA 1LT WITH THE ORIGINAL GOODYEAR INTEGRITY TIRES, SIZE P225/60/R16. THE CONTACT NOTICED PREMATURE AND UNEVEN WEAR ON THE INSIDE AND OUTSIDE OF THE TIRES. TWO DEALERS WERE NOTIFIED, THE FIRST WAS UNRESPONSIVE AND THE SECOND ADVISED THE CONTACT TO HAVE AN ALIGNMENT DONE AND TO REPLACE THE TIRES BECAUSE THEY WERE UNSAFE. THE MANUFACTURER WAS INFORMED AND A COMPLAINT WAS FILED AND THEY AGREED TO CALL THE DEALER ON THE CONTACTS BEHALF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH REAR TIRES. THE CURRENT MILEAGES WERE 30,000 AND THE FAILURE MILEAGES WERE 20,000.

Feb 01, 2011

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT TIRES HAVE WORN VERY RAPIDLY. UPON RESEARCHING THE FAILURE THE CONTACT STATED THAT THE RECOMMENDED PSI IS 44 BUT THE MANUFACTURER RECOMMENDED 30 PSI. DURING ROUTINE MAINTENANCE THE CONTACT WAS INFORMED THAT HE SHOULD PURCHASE NEW TIRES AND HAVE THE ALIGNMENT DONE AGAIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,500 AND THE CURRENT MILEAGE WAS 19,886.

Jul 06, 2010

+ 2 more complaints for this component

TRACTION CONTROL SYSTEM

6 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING, THE TRACTION CONTROL INDICATOR REMAINED ILLUMINATED. WHILE MAKING TURNS, THE CONTACT HEARD A GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE MANUFACTURE WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 106,000.

Mar 06, 2017

CPSC: 2009 CHEVY IMPALA: CONSUMER STATED DUE TO TRACTION ISSUES WHILE DRIVING, THE VEHICLE WILL DROP FROM THE CURRENT DRIVING SPEED TO 5 MPH. *SS THE CONSUMER STATED THE TRACTION CONTROL LIGHT ILLUMINATED AND THE POWER TO THE VEHICLE WAS REDUCED TO ALMOST NONE. *JB

Apr 26, 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE SERVICE TRACTION CONTROL SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT UNKNOWN SENSORS RELATED TO THE TRACTION CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Jul 07, 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO INTERMITTENTLY SHAKE. THE TRACTION CONTROL LIGHT ILLUMINATED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Nov 19, 2014

2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRACTION CONTROL PROBLEMS. *SMD

Sep 24, 2014

+ 1 more complaint for this component

VISIBILITY

6 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DEFROSTER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HARNESS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.

Dec 09, 2016

ACTUATORS THAT CONTROL THE HEATER AND AIR CONDITIONER WHICH OR SEVERAL UNDER THE RADIO AND UNDER THE GLOVE COMPARTMENT. THEY ARE TICKING LOUDLY AND ONE SIDE BLOWS HEAT AND THE OTHER SIDE BLOWS COOL. I KNOW OF MAY WHO OWN THIS YEAR AND MODEL IMPALA THAT ARE HAVING THE SAME TROUBLE. THERE SHOULD BE A RECALL ON THIS MATTER. *TR

Aug 25, 2014

MY VEHICLE STARTED HAVING A KNOCKING NOISE FROM THE GLOVE BOX AREA OF THE VEHICLE WHICH I FOUND OUT TO BE THE BLEND DOOR ACTUATOR. THERE ARE TONS OF COMPLAINTS ABOUT THIS PART FAILING IN IMPALAS WITH NOT THAT MANY MILES ON THEM. *TR

Jun 17, 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DEFOGGER FAILED TO FUNCTION PROPERLY. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE WIRING HARNESS THAT SUPPLIES POWER TO THE REAR DEFOGGER WAS MELTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 71,000.

Apr 22, 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THE PASSENGER HAD HER HAND OUT THE WINDOW WHEN THE WINDOW BEGAN TO INDEPENDENTLY CLOSE. THE WINDOW CLOSED WITH THE PASSENGERS RING FINGER CAUGHT IN THE WINDOW AND SEVERED THE END JOINT OF HER FINGER. THE CONTACT WAS CONCERNED THAT THERE WAS NOT A SENSOR THAT WOULD STOP THE WINDOW FROM CLOSING WHEN OBSTRUCTED. THE MANUFACTURER ADVISED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST THE CONTACT. THE FAILURE AND CURRENT MILEAGE WAS 49,000.

Aug 17, 2010

Injuries: 1

+ 1 more complaint for this component

POWER TRAIN,ELECTRICAL SYSTEM

6 complaints

THE CAR HAS ERRATIC SHIFTING. IT SEEMS AS IF THE GEARS GET STUCK BEFORE THEY RELEASE ESPECIALLY WHEN SLOWING DOWN THEN TAKING OFF, LIKE IF YOU DO A ROLLING STOP OR SLOW DOWN AT A TRAFFIC LIGHT BUT DON'T STOP FULLY BEFORE ACCELERATING AGAIN. IT DOES NOT DO IT EVERYTIME YOU DRIVE THOUGH. THERE IS ALSO A CLICKING COMING FROM BEHIND THE DASH. THE ACTUATOR FOR AIR HAS GONE BAD.

Aug 18, 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE STARTING THE VEHICLE, THE INTERLOCK FAILED AND IT WAS UNABLE TO SHIFT GEARS FROM DRIVE TO PARK. THE SHIFTER FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.

Nov 10, 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS NOT ABLE TO CHANGE GEARS FROM PARK TO REVERSE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE WIRES AND CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,600.

Oct 08, 2014

I WENT TO A STORE AND WHEN I CAME BACK OUT TO LEAVE IT WOULDN'T SHIFT OUT OF PARK. SO, TO GET IT OUT OF PARK I HAVE TO REACH INTO THE CONSOLE FROM THE PASSENGER SIDE TO PUSH THE RELEASE BUTTON WHILE IT'S IN NEUTRAL WITH THE EMERGENCY BRAKE ON. I HAVE HAD TO DO THIS EVERY TIME I USE THE CAR. IT'S A SAFETY CONCERN TO BE LAYING DOWN IN MY PASSENGER SIDE--NO MATTER WHERE I'M AT, TO GET MY CAR INTO GEAR SO I CAN GET TO WORK, ETC. I SEE BY OTHER WEBSITES THAT THIS IS A ROUTINE PROBLEM WITH THIS MAKE AND MODEL OF CAR. APPARENTLY THE WIRES ARE NOT MADE WELL ENOUGH TO WITHSTAND A FEW THOUSAND MILES OF USE. *TR

Jul 21, 2014

I'M TRIED OF MY DOORS NOT LOCKING WITH KEY FOB AND BOTH REAR DOORS AND SOMETIMES PASSENGER SIDE WOULD NOT LOCK. THIS PROBLEM HAVE BEEN OCCURRING SINCE APRIL 2013 AND TODAY MAY 2014 IT'S STILL HAPPENING.I ATTEMPTED TO LOCK FROM INSIDE VEHICLE AND WOULD STILL NOT LOCK OR UNLOCK. I HAVE TO MANEUVER WALK AROUND THE CAR AND LOCK THE DOORS INDIVIDUAL. EACH TIME I TAKE THE CAR TO THE DEALER THEY ARE TELLING ME THAT THIS IS NOT COVERED PART. WHEN I PURCHASED THIS VEHICLE THEY CLAIMED THEY CONDUCTED A FULL VEHICLE CHECK. I THINK THEY LIED AND THEY CAR WAS NEVER CHECKED. WHY DO US AS CUSTOMER BUY WARRANTS AND THE WARRANT DON?T COVER ELECTRICAL POWER. IS THIS A ELECTRICAL PROBLEM? WHAT CAN BE DONE TO PREVENT THIS PROBLEM? *TR

May 10, 2014

+ 1 more complaint for this component

ENGINE AND ENGINE COOLING

6 complaints

DRIVING ALONG AT 40 MPH, TRACTION LIGHT, ENGINE LIGHT, POWER REDUCING MESSAGE AND ALL OF A SUDDEN CAR QUITS IN MIDDLE OF BUSY HIGHWAY DURING RUSH HOUR. ABLE TO COAST TO MIDDLE BETWEEN TWO LANES OF TRAFFIC GOING BOTH WAYS. SAT FOR AWHILE AND CAR STARTED. THIS IS THE SECOND SUCH MISHAP. *TR

Nov 11, 2014

TRS/ENGINE REDUCE POWER WILL DISPLAY. CAR HAS STOPPED WHILE DRIVING OVER 75 MPH ON HIGHWAY. WHILE VIEWING WEB PAGE EDMUND.COM IT APPEARS THIS PROBLEM HAS OCCURRED ON OVER A DOZEN CHEVY IMPALAS. DOES NOT APPEAR TO AN ISOLATED INCIDENT. GM NEED TO RECALL THE CARS,BEFORE SOMEONE IS INJURED OR KILLED. *TR

May 09, 2012

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SHOULDER WHERE THE CONTACT TURNED THE ENGINE OFF AND RESTARTED, BUT THE ENGINE DID NOT RESET. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ATTEMPTED TO DUPLICATE THE FAILURE TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED WHO TOLD THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.

May 03, 2012

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED ON THE HIGHWAY AT ANY TIME. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILES WERE 73,000. THE VIN WAS UNAVAILABLE.

Feb 01, 2012

WHILE TRAVELING DOWN THE HIGHWAY AT A SPEED OF 40 THE ENGINE CAME TO A STALLED. I WAS FORCE TO PULL OVER AND WAIT FOR 15 MINUTES OR MORE. THE CHECK ENGINE LIGHT APPEARED ALONE WITH TRACTION CONTROL. TOOK INTO DEALER AND UNABLE TO DIAGNOSE THE PROBLEM. THIS IS AN ONGOING PROBLEM AS OF TODAY OCTOBER 15, 2011. ALSO WITHIN THE FIRST SIX MONTHS OF PURCHASING THE VEHICLE THE CHECK ENGINE LIGHT APPEARED BECAUSE THE DEALER CHARGE ME 185.00 TO REMOVE THE LIGHT. *TR

Oct 06, 2011

+ 1 more complaint for this component

POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

5 complaints

WHILE DRIVING ONTO A HIGHWAY WHEN I REACH 56 MILES PER HOUR MY VEHICLE LOST POWER AND SLOW DOWN THE BRAKES LOCKED AND THE ELECTRICAL SYSTEM WENT HAYWIRE. THE LOCKS STARTED LOCKING AND UNLOCKING WHILE THE VEHICLE WAS IN MOTION. THE LIGHTS STARTED FLICKERING ON AND OFF AND THE CAR STARTED SHAKING RAPIDLY AND THE BRAKES LOCKED UP. ONCE I STARTED THE VEHICLE BACK UP AND THE IGNITION SWITCH SEEMED TO BE STUCK AND THE AIR BAG LIGHT DISPLAYED ON THE DASHBOARD. WHEN I TURN OFF THE VEHICLE AND TRY TO REMOVE THE KEY THE KEY WILL NOT COME OUT SO I HAVE TO PUT IT INTO NEUTRAL AND BACK INTO PARK A FEW TIMES BEFORE IT WILL RELEASE THE KEY. SINCE THIS HAS OCCURRED I HEAR A KNOCKING SOUND IN MY GLOVE BOX WHEN THE DOOR IS OPEN AND CLOSED AND SOMETIME HOURS AFTER ILL HEAR THE NOISE AND THE ELECTRIC WILL FLICKER. *TR

Apr 09, 2015

WHILE MY WIFE WAS DRIVING (WITH MY THREE KIDS AS PASSENGERS) AT HIGHWAY SPEEDS THE MESSAGE WAS DISPLAYED IN THE DASHBOARD "REDUCED ENGINE POWER" AND "SERVICE TRACTION CONTROL" MESSAGES WERE DISPLAYED. THE VEHICLE IMMEDIATELY LAST POWER AND THE SPEED WAS REDUCED TO LESS THAN 30 MPH, WHILE ON THE HIGHWAY. SHE WAS ABLE TO NAVIGATE TO THE SHOULDER AND CALL ME FOR ASSISTANCE. BY THE TIME I GOT THERE AND STARTED THE ENGINE IT WAS RUNNING NORMALLY EXCEPT FOR THE "SERVICE ENGINE SOON" LIGHT WAS LIT. I TOOK IT TO THE NEAREST CHEVROLET DEALERSHIP WHO IMMEDIATELY STATED IT WAS A FAULTY ELECTRONIC THROTTLE CONTROL AND WOULD COST $580 TO REPLACE. I SEARCHED ON-LINE AND FOUND DOZENS OF COMPLAINTS EXACTLY LIKE THIS ONE FOR 2008-2012 MODEL IMPALAS'. THERE IS NOT A RECALL ON THIS PROBLEM SO THE CUSTOMERS ARE GETTING CHARGED TO FIX THIS FAULTY CHEVROLET DEVICE. SOMEONE IS GOING TO GET KILLED IF THEY DO NOT RECALL THIS DEVICE. *TR

Dec 27, 2013

WHILE DRIVING MY 2009 CHEVROLET IMPALA IN A 55 MPH ZONE, A SERIES OF WARNINGS APPEARED ON THE DASH: ENGINE POWER REDUCED, SERVICE STABILITRAK, CHECK ENGINE. IMMEDIATELY THE CAR WOULD NOT ACCELERATE, AND SPEED DECREASED TO ABOUT 10 MPH. *TR

Dec 23, 2013

THIS THE SECOND TIME THIS HAS HAPPENED. WIFE WAS DRIVING DOWN THE FREEWAY WHEN TRACTION CONTROL AND CHECK ENGINE LIGHTS CAME ON. CAR WENT INTO REDUCED POWER MODE AND FINALLY DIED WHILE STILL MOVING. LOST POWER STEERING AND FINALLY BROUGHT CAR TO A STOP ON LEFT INSIDE OF EXPRESSWAY. AFTER A SHORT TIME SHE WAS ABLE TO RESTART THE CAR AND LIMP HOME. NOTE THAT THE CRUISE CONTROL WAS ON, BUT I DO NOT KNOW IF IT WAS SET. HAD THE CODES READ THAT INDICATED A THROTTLE POSITION SENSOR CAUSED THE FAULT. THERE ARE TWO SENSORS WHICH HAVE TO AGREE AND IF THEY DON'T CAR WILL GO INTO REDUCED POWER MODE. WHEN SHE GOT HOME I FOUND ONLY THE CHECK ENGINE LIGHT ON. I HAVE IN THE PAST MOVED THE WIRES ON THE BRAKE FLUID SENSOR TO GET THE CHECK ENGINE LIGHT TO GO OFF. NOT KNOWING EXACTLY HOW ALL OF THESE DIFFERENT SYSTEMS ARE TIED TOGETHER, I TEND TO THINK THAT THE CARS COMPUTER IS THE PROBLEM WHICH SETS OFF ALL THE DIFFERENT WARNING LIGHTS ON THE DASH. I WENT TO THE CHEVY DEALERSHIP AND THE SERVICE ADVISOR ASKED IF THIS WAS A RECALL ISSUE. I THOUGHT THIS WAS SOME WHAT STRANGE. AFTER READING COMPLAINTS ON THE NET I CAN SEE WHY SHE MIGHT HAVE THOUGHT IT WAS A RECALL ISSUE. THE THROTTLE BODY PART IS $300 DOLLARS PLUS LABOR RATE OF $105/HR. AS OF NOW I CANNOT FIND ANY RECALLS FOR THIS ISSUE. NHTSA NEEDS TO LOOK AT THIS PROBLEM BECAUSE THE LOSS OF STEERING WITH ALL SYSTEMS DUE TO MOTOR STALLING WHILE IN MOTION IS A HAZARD TO EVERYONE. *TR

Aug 09, 2013

ALARM CAME ON THAT READ SERVICE TRACTION CONTROL - ENGINE POWER REDUCED. I WAS TRYING TO PASS A SEMI-TRAILER WITH ANOTHER CAR DIRECTLY BEHIND ME. THE ENGINE SUDDENLY WENT DEAD AND ANOTHER ALARM READ STARTING DISABLED. THERE WAS NOTHING I COULD DO. IF THE CAR BEHIND ME HAD NOT NOTICED MY CAR ROLLING TO A STOP I WOULD HAVE BEEN REAR ENDED AND SENT INTO THE TRUCK. THIS IS A SERIOUS LIFE-THREATENING SITUATION AND IT NEEDS TO BE ADDRESSED IMMEDIATELY. *TR

Jun 11, 2013

LATCHES/LOCKS/LINKAGES

5 complaints

AT FIRST IT WAS JUST THE PASSENGER REAR DOOR LOCK THAT WOULD NOT UNLOCK ALL THE TIME AND THEN THE DRIVER SIDE REAR LOCK STARTED TO BE INTERMITTENT BUT AS OF FEBRUARY 2015, NEITHER WILL AUTOMATICALLY UNLOCK EVEN USING THE DOOR HANDLE. WE HAVE TO ROLL DOWN THE WINDOWS AND UNLOCK. ONCE UNLOCKED THEY THEN RARELY LOCK WITH THE KEY FOB. WHY IS THIS A PROBLEM, IN CASE OF AN ACCIDENT, WE WOULD NOT BE ABLE NOR WOULD FIRST RESPONDERS BE ABLE TO QUICKLY EXTRICATE ANY PASSENGERS IN THE REAR SEAT. THIS WORRIES US AS WE DO TAKE PEOPLE IN THE BACK SEAT. IF THERE WAS A CHILD OR INFANT, IT WOULD BE HORRIFIC WE HAVE FRIENDS WITH A 2009 CHEVROLET MALIBU AND THEIR REAR LOCKS ARE INTERMITTENT AND ONE IS GETTING WORSE. I WILL BET THERE A NUMBER OF CARS JUST LIKE OURS. I HAVE HAD CARS AS LONG AS 15YRS AND NEVER HAD A DOOR LOCK PROBLEM. WE CURRENTLY HAVE A CAR THAT IS 31 YRS OLD AND THE DOOR LOCKS DO NOT FAIL - AND IT IS A CHEVROLET ALSO. THE DEALER HAS TOLD US OUR CAR IS NOW ALMOST 6 YRS OLD AND THAT WE WILL JUST HAVE TO SUCK IT UP AND PAY TO HAVE THEM FIXED. WE THINK IT IS A DEFICIT IN THE MANUFACTURE OF THE DOOR LOCKS AND THAT CHEVROLET SHOULD PAY FOR IT. PLEASE LOOK INTO THIS BEFORE SOME CHILD GETS KILLED OR ADULTS GET TRAPPED. *TR

Apr 08, 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT REAR PASSENGER DOOR FAILED TO UNLOCK AND THE DRIVER'S DOOR WOULD NOT LOCK. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT MILEAGE WAS 26,000.

Jul 08, 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR PASSENGER'S DOOR WOULD NOT UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DOOR LOCK MECHANISM WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE REAR DRIVER'S SIDE DOOR THEN FAILED TO UNLOCK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *TR

May 24, 2013

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT BOTH REAR DOOR LOCKS COULD NOT BE LOCKED OR UNLOCKED WHETHER USING THE KEYLESS ENTRY OR MANUALLY. THE CONTACT STATED THAT THE DOOR LATCH AND THE LOCK HAD TO BE REPLACED. THE CONTACT ALSO STATED THE VEHICLE HAD ALWAYS BEEN PARKED INDOORS. THE FAILURE AND THE CURRENT MILEAGES WERE 27,000. UPDATED 01/30/13*LJ UPDATED 1/31/2013 *JS

Dec 17, 2012

THE AUTOMATIC DOOR LOCKS ON THESE CARS DON'T OPERATE CORRECTLY. CURRENTLY THE REAR DOOR LOCKS DON'T OPEN OR CLOSE WITH THE AUTOMATIC LOCKS. THIS SEEMS TO BE A COMMON PROBLEM WITH SIMILAR MODELS OF CHEVY IMPALA'S. SO FAR I HAVE HAD 3 OF THE 4 DOOR LOCKS REPAIRED BY CHEVY, BUT THE REAR ONES WENT BAD AGAIN. READ THIS WEBSITE FOR MORE INFO HTTP://CHEVROLETFORUM.COM/FORUM/IMPALA-14/2008-IMPALA-REAR-DOOR-LOCKS-NON-FUNCTIONAL-45920/. *TR

Oct 01, 2012

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

4 complaints

THE IMPALA DISPLAYS SERVICE TRACTION CONTROL FOLLOWED BY ENGINE POWER REDUCED. THROWS A CODE FOR THROTTLE BODY SENSOR, BUT THAT DOES NOT FIX THE ISSUE. ACCELERATOR PEDAL POSITION SENSOR IS ANOTHER REASON THEY SAY, WHICH ALSO DOES NOT FIX THE ISSUE. MY CAR HAS SHUT OFF ON ME GOING DOWN THE INTERSTATE, ON A HIGHWAY, AND AND OVER A HILL. IT SHUTS DOWN AND SAYS 'STARTING DISABLED, SERVICE THROTTLE' WITH NO WARNING AT ALL. SEVERAL PEOPLE HAVE HAD THE SAME EXACT PROBLEM AND NO ONE SEEMS TO KNOW HOW TO FIX IT. THEY SAY WIRING BUT IT NEVER FIXED ANYTHING.

Nov 14, 2018

I WAS DRIVING ON THE HIGHWAY DURING RUSH HOUR TRAFFIC GOING APPROXIMATELY 65 PER HOUR AND THE SERVICE TRACTION CONTROL CAME ON AND THEN SAID THAT ENGINE POWER WAS REDUCED. IT ALSO HAD THE ENGINE LIGHT COME ON AND STAYED ON ALL THE WAY HOME. I THEN GOT HOME SAFELY THAT TIME AND SHUT OFF THE CAR ABOUT 20 MINUTES LATER WENT OUT AND ALL LIGHTS HAD GONE OFF AND WAS BACK TO NORMAL. THIS HAS HAPPENED AT LEAST A DOZEN TIMES SINCE THEN. THEN ON 6/29/15 THIS HAPPENED AGAIN ON THE HIGHWAY DURING RUSH HOUR TRAFFIC. HOWEVER THIS TIME THE CAR SAID THROTTLE DISABLED AND THE CAR SHUT OFF COMPLETELY IN THE MIDDLE OF THE HIGHWAY AND I HAD TO TRY AND GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. AFTER ABOUT 10 OR 15 MINUTES THE CAR THEN STARTED BACK UP AND THE LIGHTS WENT OUT AND I WAS ABLE TO DRIVE AGAIN. THEN LATER IN THE DAY I RETURNED HOME AND TRIED TO LEAVE IN MY CAR AND IT WOULD NOT START AND HAD NO POWER WHAT SO EVER. THE KEY ALSO WOULD NOT COME OUT OF THE IGNITION AND I JUST HAD THAT RECALL DEALT WITH ON THE KEY. I COULD HAVE BEEN SERIOUSLY INJURED IN THIS LAST INCIDENT. THIS NEEDS TO BE RECALLED AND GM NEEDS TO PAY FOR WHAT I AM OUT OF POCKET BECAUSE I NOW HAD TO GET A RENTAL CAR TO WORK. I HAVE READ PAGES UPON PAGES OF COMPLAINTS JUST LIKE MINE, WHICH IS RIDICULOUS THAT THIS ISSUE HAS NOT BEEN FIXED. DOES IT TAKE SOMEONE GETTING INJURED OR KILLED FOR GM TO DO SOMETHING?

Jun 30, 2015

I CRANKED MY 2009 CHEVROLET IMPALA LEAVING A NEARBY GAS STATION AND THE MESSAGE SERVICE TRACTION CONTROL FLASHED, THEN ENGINE POWER REDUCED, AND THE CHECK ENGINE LIGHT CAME ON. MY CAR DROVE SLUGGISH HOME AT A VERY SLOW SPEED. LUCKILY I WAS ONLY ABOUT 5 MINUTES FROM HOME. THE NEXT MORNING NO MESSAGE WAS DISPLAYED AND THE CHECK ENGINE LIGHT WENT OFF. I TOOK IT TO ADVANCE AUTO PARTS AND THE CODE P2127 WAS DISPLAYED TWICE - THROTTLE PEDAL POSITION SENSOR. I SEE MOST OF THESE COMPLAINTS ARE SIMILAR TO MINE I JUST HAPPEN NOT TO BE ON THE HIGHWAY. IS GM INVESTIGATING THIS BECAUSE THIS IS SERIOUS WITH MULTIPLE OCCURRENCES? *TR

Aug 31, 2014

MY CHEVROLET IMPALA REDUCES THE POWER OF THE ENGINE DOWN TO 20 MPH OR LESS AND INDICATES CHECK TRACTION CONTROL AND REDUCED ENGINE POWER. I WAS ALMOST REAR ENDED BECAUSE OF THIS AND HAD TO PULL OFF THE FREEWAY TO AVOID FURTHER POTENTIAL COLLISIONS. *TR

Apr 30, 2013

POWER TRAIN,ENGINE

4 complaints

ENGINE SUDDENLY DIED WHILE I WAS DRIVING. I PULLED OVER TO THE SIDE OF THE ROAD AND IT ALMOST CAUSED AN ACCIDENT BECAUSE POWER STEERING WENT OUT. I WAS ABLE TO START THE ENGINE BACK UP NO PROBLEM. I HAD A CHECK ENGINE LIGHT ON BECAUSE OF THE OIL PRESSURE SENSOR. I HAD JUST REPLACED IT THE DAY BEFORE. I SUSPECT IT HAD SOMETHING TO DO WITH THAT, BUT IM NOT SURE. IF I WAS ON THE HIGHWAY IM PRETTY SURE I WOULD HAVE GOTTEN IN AN ACCIDENT. THIS ISNT THE FIRST TIME THIS CAR HAS ALMOST CAUSED AN ACCIDENT BECAUSE OF FAULTY CAR PARTS, THIS CAR IS DANGEROUS.

Mar 15, 2018

FOR THE LAST TWO DAYS, I HAVE DRIVEN MY VEHICLE. EVERY TIME I WOULD DRIVE OVER 40 MPH, THE ENGINE WOULD LOCK UP. THE VEHICLE WOULD JERK AND SHAKE BACK AND FORTH. THE CAR WOULD DO THIS EVERY TIME I WENT OVER 40 MPH, NO MATTER IF I WAS DRIVING ON A HIGHWAY OR ROAD OR COMING TO A STOP AT A RED TRAFFIC LIGHT. WHENEVER THIS HAPPENED, THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT WOULD STAY ON. THIS PROBLEM STARTED WEEKS AFTER I HAD AN AUTO ACCIDENT. *TR

Jan 08, 2017

Crash: 1

LET ME TRY AGAIN....I WAS DRIVING ON THE EXPRESSWAY, AT 55 MPH, WHEN THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS CAME ON, ALONG WITH THE REDUCED ENGINE POWER WARNING . I TOOK IT INTO THE DEALER, WHERE I BOUGHT IT IN AUG. 2009. I CAN'T REMEMBER WHEN THIS PROBLEM STARTED & HOW MANY TIMES PRIOR, BECAUSE THE WARNING LIGHTS WOULD GO OUT, WITHOUT ANY REDUCED ENGINE POWER WARNING OR REDUCED POWER. I THOUGHT IT WAS ONE OF WHAT IS CALLED A COMPUTER GLITCHES. IT WAS AT THIS TIME WHEN I DID GET REDUCED ENGINE POWER, WHEN I KNEW I HAD TO TAKE IT INTO THE DEALER. ON NOV.29,2010, THE ACCELERATOR PEDAL WAS REPLACED......ON JAN.05, 2011, I BROUGHT IT BACK AND WAS CHARGED ONLY HALF OF THE RATE FOR MECH. DIAGNOSIS FEE, BECAUSE I ARGUED SO MUCH, THAT THE CAR IS STILL UNDER WARRANTY, AND THEY HAVE NOT REPAIRED THE SAME INITIAL PROBLEM. I LEFT THE CAR WITH THEM TO DRIVE, THEY DROVE IT 28 MILES WITHOUT ANY PROBLEMS. ON JAN.06,2011, MILEAGE WAS 38727, THEY REPLACED THE THROTTLE BODY ASSEMBLY, N/C. I THINK IT WAS AT THIS TIME, I WAS TOLD TO RETURN THE CAR, WITHOUT SHUTTING THE ENGINE OFF, WHICH IS WHAT I DID. ON FEB.05,2011, MILEAGE WAS 39831, WHERE THEY REPLACED A A.I.R. VENT VALVE....I HAVE CHANGED LIVING LOCATIONS LAST SPRING....MEANING THERE MIGHT BE MORE TIMES THAT IT WAS BROUGHT IN.....MY MEMORY IS TELLING ME THAT THE BOTH WARNING LIGHTS WERE COMING ON AND OFF LAST YEAR, AND NOW MORE FREQUENT, WITH SLIGHT REDUCED ENGINE POWER ...81000 MILES *TR

Jan 26, 2014

THE VEHICLE SUDDENLY DECELERATED AND DISPLAYED MESSAGES: "REDUCED ENGINE POWER" AND "SERVICE TRACTION CONTROL". THIS WAS THE SECOND INCIDENT. THE FIRST INCIDENT RESULTED IN THE ENGINE SHUTTING OFF COMPLETELY AFTER THE SAME INITIAL SYMPTOMS DESCRIBED; LOCKING UP THE STEERING DURING RUSH HOUR TRAFFIC (ESTIMATED 65 MPH, NO INJURES, APPROX. 4 MONTH AGO). OUR MECHANIC CLEANED OUT THE THROTTLE BODY SENSOR AFTER THE FIRST INCIDENT, AND PHONED THE DEALERSHIP WITH THE TROUBLE CODES. THE DEALERSHIP REFUSED WARRANTY SERVICE AS THE TROUBLE CODES HAD GONE BY THE TIME THE CAR HAD ARRIVED AT THEIR SHOP, AND WOULD NOT TAKE OUR MECHANIC'S PHONE CONVERSATION AS EVIDENCE. WE WERE INFORMED THAT THE THREE SERVICES COMMONLY PERFORMED TO FIX THE PROBLEM WERE TO REPLACE THE THROTTLE BODY, THROTTLE BODY SENSOR, AND ACCELERATOR PEDAL; THE LATTER NOT COVERED UNDER WARRANTY. *TR

Apr 19, 2013

FUEL/PROPULSION SYSTEM

4 complaints

WARNING LIGHTS - ENGINE REDUCE POWER LIGHT CAME ON THE DASH. THE ENGINE SHUT OFF WHILE TRAVELING IN THE HIGH SPEED LANE OF A MAJOR OUT OF STATE INTERSTATE. FORTUNATELY I WAS ABLE TO COAST ACROSS ALL LANES OF TRAVEL TO GET TO THE SHOULDER. WHEN I TURNED THE IGNITION, THE CAR DID RESTART SO I WAS ABLE TO DRIVE IT TO A REPAIR LOCATION. IT WAS DETERMINED BASED ON CODES THAT THE THROTTLE BODY NEEDED REPLACEMENT. THIS IS THE 3RD VEHICLE THAT I OWN THAT HAS NEEDED THE THROTTLE BODY REPLACED. UNFORTUNATELY GM HAS DETERMINED THAT SINCE IT IS NOT A RECALL AND THEY ARE NOT REQUIRED BY STATE LAW TO REIMBURSE FOR REPAIRS AFTER 10/31/2016, EVEN THOUGH THEY EXTENDED DEALER COVERAGE UNTIL SOMETIME IN 2018 OR 120K MILES. I MET BOTH OF THESE CONDITIONS. SINCE THIS APPEARS TO BE A COMMON THROTTLE PROBLEM ACROSS MANUFACTURERS AND THE VEHICLE CAN AND DID SHUTOFF AT INTERSTATE SPEEDS, I WOULD REQUEST THAT YOU CONSIDER MAKING THIS A RECALL.

Feb 23, 2018

120,757 MILES AND THE CAR IS NEEDING A 3RD GAS PEDAL. THE GAS PEDAL WAS ALREADY REPLACED A FEW YEARS BACK AND GM WAS MADE AWARE OF THE ISSUE, BUT I AM HAVING TO REPLACE IT AGAIN, $339.00. DID I RECIEVE A FAULTY REPLACEMENT? WARNING LIGHTS FOR TRACTION CONTROL, CHECK ENGINE AND MESSAGE OF REDUCED ENGINE POWER. I'VE NEVER HAD TO REPLACE A SENSOR/ACCELERATOR PEDAL ONCE, LET ALONE TWICE ON A CAR!!

Dec 27, 2017

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A HARD START. IN ADDITION, WHENEVER DRIVING IN REVERSE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED INTERMITTENTLY ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TROUBLE CODE DETECTED WATER IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

Oct 19, 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE FUEL GAUGE DISPLAYED HALF A TANK AND THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WOULD NOT RESTART. THE CONTACT HAD TO CALL FOR FUEL TO BE BROUGHT TO THE SITE. ONCE THE FUEL WAS POURED INTO THE FUEL TANK, THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED TWO OTHER TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,445.

Mar 12, 2015

VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM

4 complaints

TRACTION CONTROL SERVICE REDUCED ENGINE SPEED AND CHECK ENGINE LIGHT APPEARED ON DASH WHILE I WAS DRIVING . I HAD BEEN DRIVING LESS THAN 5 MINUTE AT SPEED LIMIT OF 40 MPH. I LOOKED THIS UP ONLINE .THERE WERE MANY COMPLAINTS BY PEOPLE HAVING THIS DAME ISSUE. THERE WERE PEOPLE SAYING THEIR LIVES WERE ENDANGERED .THEY WERE DRIVING AND THEIR ENGINE JUST SHUT OFF .THIS MANY PEOPLE HAVING ISSUES WITH 2009 IMPALAS .THIS IS OBVIOUSLY A DEFECT BY THE MANUFACTURER. I FEEL UNSAFE DRIVING THIS CAR . AND FRIENDS ARE TELLING ME THAT FORD CARES ABOUT THE SAFETY OF PEOPLE AN TAKES CARE OF THEIR CUSTOMERS. I AM HOPING CHEVROLET WILL PROVE THAT CUSTOMERS SAFETY IS NUMBER ONE PRIORITY. AND DOES A RECALL ON THIS ISSUE ASAP . *TR

Oct 28, 2016

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE ENGINE STALLED. THE CONTACT MANAGED TO MERGE OVER TO THE EMERGENCY LANE. AFTER MULTIPLE ATTEMPTS THE VEHICLE RESTARTED AND WAS TAKEN TO A DEALER FOR A DIAGNOSIS OF THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE AND ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE APPROXIMATE MILEAGE WAS 10,600. UPDATED 11/21/14*CN UPDATED 5/7/2015*JS

Sep 29, 2014

SERVICE TRACTION CONTROL MESSAGE ALONG WITH REDUCED ENGINE POWER MESSAGE. CAR JERKED/HESITATED UPON STOPPING AND STARTING AT INTERSECTION. REDUCED SPEED AUTOMATICALLY AND COULDNT SPEED UP. *TR

Jun 03, 2014

I BOUGHT A 2009 CHEVY IMPALA WITH 35K MILES ON AND NOT EVEN A MONTH AFTER I BOUGHT IT I STARTED HAVING PROBLEMS WITH THE TRACTION CONTROL ON ACCELERATION AND SOMETIMES ON BRAKING... I SEE WITH ALL THE INTERNET COMPLAINTS THAT THIS IS A WIDE SPREAD PROBLEM THAT GM SEEMS TO BE PUTTING OFF.. I HAVE CONTACTED GM AND THEY TOLD ME THE SAME THING AS EVERY OTHER COMPLAINT TAKE TO DEALER AND SPEND OVER $100 JUST TO GET IT LOOKED AT AND THE DEALERS SAY THE SAME 3 THINGS AS ALL OTHER COMPLAINTS IT COULD BE THREE THINGS.. GAS PEDAL SENSOR, BRAKE PEDAL SENSOR, OR THE SENSOR ON THE HUB ASSEMBLY... HMMMMMMMMMMM GM HELP... PS AFTER I GOT MAD ON PHONE GM AGREED TO PAY A MERE $90 OF THE BILL WHICH IS GONNA COST OVER $300 TO FIX.... *TR

Jun 04, 2011

ENGINE AND ENGINE COOLING,TRACTION CONTROL SYSTEM

4 complaints

THE TRACTION CONTROL SUDDEN WENT OFF - TRACTION CONTROL LIGHT ON AND SERVICE ENGINE LIGHT BOTH ON - FIRST TIME OF REALLY COLD WEATHER/RAIN SNOW. DID IT ONE MORE TIME AND THEN TRACTION CONTROL LIGHT IS OFF AND SERVICE ENGINE IS ON - I SEE THAT THIS IS A HUGE PROBLEM WITH THE IMPALA AND EXTREMELY EXPENSIVE TO "POSSIBLY" REPAIR. *TR

Dec 08, 2014

I WAS DRIVING ABOUT 25MPH IN TOWN AND MY SERVICE TRACTION CONTROL LIGHT CAME ON FOLLOWED BY ENGINE REDUCE POWER LIGHT. *TR

Jun 21, 2014

I HAVE A 2009 CHEVROLET IMPALA I PURCHASED IN 2010 AND THE TRACTION CONTROL LIGHT KEEPS COMING ON AND THE REDUCED ENGINE POWER IS ALSO COMING ON DURING THIS TIME. I HAVE READ ONLINE WHERE PEOPLE HAVE CRASHED FROM THIS I FEEL CHEVROLET NEEDS TO DO A RECALL. I LIVE IN ATLANTA AND IF MY CAR REDUCES SPEED WHILE I'M ON 285 THIS COULD POTENTIALLY CAUSE I VERY BAD CRASH. *TR

Mar 13, 2014

"SERVICE TRACTION CONTROL MESSAGE CAME ON, THE CHECK ENGINE LIGHT CAME ON & ENGINE POWER WILL BE REDUCED MESSAGE CAME ON". THE CARS SPEED DROPPED DOWN TO ABOUT 40MPH & WOULD HARDLY GO. I DIDN'T KNOW WHAT WAS GOING ON. IT REALLY SCARED ME BECAUSE I THOUGHT MY CAR WAS GOING TO CUT OFF. I DID GET TO WORK SAFELY BUT I AM TERRIFIED TO DRIVE THIS CAR. ME AND MY [XXX] YR OLD WAS ON A 4 LANE WHEN IT JUST CUT OFF AFTER RECEIVING THIS ERROR MESSAGE. I TRAVEL ALOT AND AND SCARED WHEN THIS MESSAGE APPEARS!! *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mar 04, 2013

SERVICE BRAKES

4 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE SKIDDED INTO THE INTERSECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.

Aug 21, 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE VEHICLE IN FRONT OF HIM. A PASSENGER IN THE OTHER VEHICLE HAD TO SEEK MEDICAL ATTENTION, THE INJURIES WAS UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

Aug 18, 2014

Crash: 1

Injuries: 1

MY TRACTION CONTROL LIGHT CAME ON ALONG WITH THE ABS LIGHT AND THE INFORMATION CENTER SAID SERVICE TRACTION CONTROL. THE DEALER WILL NOT DO ANYTHING WITH OUT ME PAYING FOR IT. IT APPEARS FROM MY RESEARCH THIS IS A COMMON PROBLEM WITH THE IMPALA. MINE DID NOT SHUT DOWN BUT I AM SURE THAT IS NOT FAR OFF. *TR

May 16, 2013

WHEN SLOWING DOWN AT ANY SPEEDS ABOVE 30 MPH AT TIMES TOO OFTEN I'M GETTING A VIOLENT SHAKING OF THE STEERING WHEEL LEFT TO RIGHT ABOUT 1" IN BOTH DIRECTIONS. IT'S NOT CAUSING ME TO LOSE CONTROL OF THE VEHICLE BUT IT IS NOTICEABLE WHEN RIDING AND DOESN'T FEEL NOR LOOK NORMAL AT ALL! IT FEELS LIKE THE ANTI-LOCK BRAKES SYSTEM ISN'T WORKING CORRECTLY - RELEASING/COMPRESSING FAST ENOUGH. *TR

May 24, 2012

SEATS

3 complaints

The driver seat power motor caught fire underneath the seat while driving my vehicle. It started smoking really bad. Out of no where.

Aug 27, 2023

Fire: 1

NOTICED THAT FRONT DRIVER'S SEAT APPEARED TO BE LOOSE. TOOK VEHICLE TO CHEVROLET DEALER WHERE IT WAS PURCHASED. UPON INSPECTION BY THE DEALERSHIP THE FOLLOWING WAS DISCOVERED '" SEAT FRAME BOLTS IN THE REAR AND SLIDES INTO SLOTS IN THE FRONT FOUND METAL FATIGUED ALLOWING SEAT TO MOVE SLIGHTLY". SINCE THE VEHICLE IS NO LONGER COVERED BY THE FACTORY WARRANTY, THE DEALERSHIP WILL NOT FIX. THE SERVICE MANAGER SUGGESTED THAT I TAKE VEHICLE TO A AUTO BODY SHOP TO SEE IF A PIECE OF METAL CAN BE WELDED ONTO THE AREA WHERE THE FRONT OF THE SEAT IS ATTACHED TO THE BODY OF THE VEHICLE. THE MAIN CONCERN THAT I HAVE IS THE SAFETY OF THE DRIVER IF VEHICLE IS INVOLVED IN A COLLISION. HOW THE METAL CAN FATIGUE IN A VEHICLE THAT IS ONLY THREE AND A HALF YEARS OLD MAKES NO SENSE. PLEASE LOOK INTO THE PROBLEM AND ADVISE. THANK YOU *TR

Feb 16, 2013

2009 CHEVROLET IMPALA VEHICLES IN CAR POOL WHERE I WORK HAVE FRONT SEAT HEADRESTS THAT ARE HARD AS A BRICK WITHOUT ANY PADDING OVER THE STEEL CENTER FRAME. THESE HARD HEADRESTS OFFER NO PROTECTION IN A REAR END COLLISION AND WILL KILL THE FRONT OCCUPANTS. SIDES OF FRONT OF THE HEADREST ARE PADDED BUT NOT CENTER. *TR

Sep 23, 2009

STEERING,SERVICE BRAKES,ENGINE

3 complaints

I CRASHED HEADING DOWN A HILL .I CRASHED INTO A TELEPHONE POLE AFTER MY CAR SUDDENLY REVVED UP,GAINED SPEED AS I HEADED TOWARDS A TELEPHONE POLE ,WITH LOSS OF POWER STEERING ,BRAKES BECAUSE MY CAR QUIT AFTER GAINING SPEED DUE TO THE RPMS AMPING UP ON THEIR OWN AND GOING DOWN A HILL. WHEN I HIT THE POLE,THE TELEPHONE LINES SNAPPED AND I WAS TRAPPED IN THE CAR BECAUSE THEY LANDED ON MY DRIVER WINDOW AND WERE SHOOTING OUT SPARKS AS IF THEY WERE ROMAN CANDLES AND A FIRE STARTED ON THE RIGHT SIDE OF MY CAR IN SOME PINE STRAW. WHEN THE FIREMEN WAS ABLE TO GET ME OUT OF THE CAR HE CAME TO THE PASSENGER SIDE AND BY THEN I HAD TAKEN MY SEAT BELT OFF AND THE FIREMAN ADVISED ME TO GET OUT OF THE PASSENGER SIDE IF I WAS ABLE AND I TOLD HIM THAT I WAS SCARED TO LET OFF THE BRAKE BECAUSE I THOUGHT FOR SOME REASON BEING OUT OF MY HEAD THAT THE CAR WAS GOING TO ROLL IF I LET OFF THE BRAKE AND HE TOOK HIS HAND AND SLAMMED THE CAR UP IN TO PARK BECAUSE I DIDN'T EVEN REALIZE I HAD NOT PUT IT IN PARK. HE SAID YOU CAN LET YOUR FOOT OFF THE BRAKE BECAUSE IT WILL NOT ROLL AND I SAID I'M TOO SCARED .I ASKED..CAN I PUT THE EMERGENCY BRAKE ON AND HE SAID YES AND WHEN I DID IT WENT STRAIGHT TO THE FLOOR. THEN I CONTINUED TO COME OUT THE PASSENGER SIDE AND HOP TO THE SIDEWALK WITH MY FEET TOGETHER JUST IN CASE ANYTHING WAS HOT AND TO KEEP FROM GETTING ELECTROCUTIED JUST IN CASE SOMETHING WAS STILL HOT AROUND US. WHEN I WAS STRUCK BY THE AIRBAG THE AND THE SEAT BELT DID ITS JOB I SUPPOSE BUT FOR SOME REASON MY NECK WAS YANKED SO HARD THAT IT HURTS SO BADD EVERYDAY WHEN I DIDN'T GO TO THE HOSPITAL.I WAS UNAWARE OF ANY RECALLS WHEN I PURCHASED FROM A DEALERSHIP ON JAN 18 2020. THE DAY BEFORE I CRASHED WE WERE TRAVELING UPHILL &I HAD A FRIEND WITH ME THAT HELPED GRAB THE WHEEL UNTIL IT STOPPED AFTER IT REVVED UP & QUIT.I ATTEMPTED TO CRANK IT 3XS WITH SUCCESS. I WAS STUNNED AS TO WHY IT DID IT .

Sep 07, 2020

Crash: 1

Fire: 1

Injuries: 1

I WAS DRIVING MY CAR INTO A SERIES OF TURNS AT APPROXIMATELY 45 MILE PER HOUR WHEN IT SEEMED I LOST ENGINE POWER RAPIDLY AND THE CAR DECREASED SPEED TO APPROXIMATELY 20 MILE PER HOUR I COULD NOT ACCELERATE. I COULD BARELY STEER AND BRAKING WAS REALLY DIFFICULT. I MANAGED TO GET THE CAR OFF OF THE ROAD WHERE IT SET FOR APPROXIMATELY A MINUTE OR TWO BEFORE IT WOULD RESTART. I CONTACTED GM AND MY DEALERSHIP AND DID NOT GET A SATISFACTORY ANSWER EITHER PLACE. THIS IS EXACTLY WHAT MY RECALL LETTER DESCRIBES YET I WAS TOLD THAT MY ISSUES WERE NOT DUE TO THE RECALL. I AM GREATLY DISAPPOINTED TO BE PAYING FOR A VEHICLE THAT IS NOT SAFE FOR ME TO DRIVE. *TR

Sep 21, 2014

IT'S APPARENTLY THE STANDARD IMPALA ISSUE OF THE CAR'S DASH READING ENGINE POWER REDUCED. THE CAR HAS LESS THAN 100,000 MILES AND MY I WAS DRIVING HOME FROM WORK IN RUSH HOUR WHEN THE DASH READ ENGINE POWER REDUCED. I IMMEDIATELY PHONED MY HUSBAND. HE INSISTED THAT I GET IN THE RIGHT LANE AND BE PREPARED FOR THE CAR TO DIE. MY HUSBAND THEN MISTAKENLY TOLD ME TO DRIVE TO A SPECIFIC EXIT OUT OF THE INNER CITY BEFORE EXITING THE HIGHWAY. NEXT THE CHECK STABILITY MESSAGE CAME ON. HE WAS LIKE OK THAT'S WEIRD BUT LETS GET YOU HOME. THEN THE CAR DECIDED TO LOSE POWER BRAKES AND STEERING. MY HANDS ARE LITERALLY BLISTERED GETTING IT OFF THE ROAD. I GUIDED IT OF THE HIGHWAY AS HE LOOKED UP THE ISSUE. FINDING HUNDREDS OF THESE SAME ACCOUNTS HE TOLD ME TO HOLD ON A BIT AND RESTART THE CAR. IT WORKED AND I DROVE IT HOME. HAD MY HUSBAND NOT INSISTED I MOVE OVER AND BE PREPARED THIS COULD HAVE BEEN A VERY DIFFERENT ISSUE. *TR

May 08, 2014

Injuries: 1

SEAT BELTS

3 complaints

I KNOW THIS SHOULDNT BE A SAFETY ISSUE BUT ON MOST EVERY IMPALA THE AC DOES A CLICKING NOISE AND BLOWS HOT WHEN THE AC IS ON AND BLOWS COLD WHEN THE HEAT IS ON ( WHICH COULD BE A SAFETY ISSUE BECAUSE YOU CANT GET THE WINDOWS TO DEFROST) MOST PEOPLE I KNOW THEIR IMPALA DOES THIS. THIS SHOULD BE A FACTORY RECALL. WHEN THERE ARE SO MANY OUT THERE DOING THIS SAME ISSUE. THE CAR WILL NOT EVEN BE RUNNING AND THE TICKING NOISE WILL START IF YOU SHUT A CAR DOOR BESIDE IT.

Jul 27, 2020

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT LOW SPEEDS, THE FRONT DRIVER'S SIDE SEAT BELT DETACHED FROM THE BASE CONNECTED TO THE SEAT. THE CONTACT OBSERVED THAT THE SEAT BELT PRETENSIONER DETACHED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE FRONT PASSENGER SIDE SEAT BELT PRETENSIONER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,700.

Mar 25, 2016

TL* THE CONTACT OWNED A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND THE FRONT DRIVER'S SEAT FAILED TO RETAIN THE DRIVER. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V480000 (SEAT BELTS:FRONT:ANCHORAGE) AFTER THE FAILURE OCCURRED. THE CONTACT SUFFERED INJURIES TO THE HEAD DURING THE CRASH. THE FAILURE AND CURRENT MILEAGES WERE 40,000.

Mar 14, 2012

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

3 complaints

2009 CHEVY IMPALA TPS SENSOR KEEPS APPEARING BUT TIRE DEALER COULDN'T DX PROBLEM PASS SIDE RIGHT FRONT. TODAY AIR BAG P/S SIDE AIR BAG WARNING LIGHT CAME ON. DEALER SOLD AS IS. THINK NONE OF THIS SHOULD HAVE NEVER GONE THRU MD STATE INSPECTION. PLEASE HELP

Aug 20, 2019

AUTONATION ALONG WITH GM COMMUNICATED WITH MY MECHANIC AND MYSELF AND TOLD ME THAT MY CAR REPAIRS WOULD BE COMPLETED AND PAID FOR BY GM AS PART OF RECALL WORK AND SUBSEQUENT DAMAGE FROM THE RECALL WORK NOT BEING PERFORMED BEFORE ADDITIONAL DAMAGE COULD OCCUR. WE WERE EVEN TOLD THAT OUR RENTAL CAR WOULD BE PAID FOR BUT ONCE THEY TOWED THE CAR FROM OUR MECHANIC TO THEIR SHOP, THEY TOLD US THAT WE WOULD HAVE TO PAY FOR THAT, ALTHOUGH DIDN'T COMMUNICATE THAT TO US UNTIL OVER A MONTH HAD GONE BY. SUBSEQUENTLY, AUTONATION TOWED MY CAR BACK TO MY MECHANIC BUT WITH EVEN MORE DAMAGE THAN THEY THEMSELVES STATED HAD BEEN THE SITUATION WITH MY CAR. THEIR OWN MECHANIC STATED BOTH VERBALLY AND IN WRITING (IN THE WORK ORDER) THAT THE RECALLED WIRES SHORTED CAUSING THE DAMAGE TO MY CAR. NO ONE WILL TELL US WHY THAT CHANGED ONCE OUR CAR WAS TOWED TO THEM AS WE WOULD NEVER HAVE TOWED IT TO THEM IF THAT WOULD HAVE BEEN THE CASE. ADDITIONALLY, NO ONE HAS TOLD US WHY OR WHO THE SOMEONE IS WHO DISAGREED WITH THEIR OWN MECHANIC (AND 3 ADDITIONAL MECHANICS SUBSEQUENTLY) AND MADE THE DETERMINATION THAT WE WOULD HAVE TO PAY FOR THE SHORT AND RELATED DAMAGES. I DO HAVE THE GM DOCUMENT SAFETY RECALL REPORT ASSOCIATED WITH THIS RECALL THAT OUTLINES WHAT HAPPENED TO OUR CALL WILL HAPPEN TO 1 PERCENT OF THE CARS MANUFACTURED DURING THE TIMEFRAME MY CAR WAS MANUFACTURED AS WELL AS THE WORK ORDER FROM AUTONATION CLEARLY STATING A SHORT CAUSED DAMAGE TO MY VEHICLE

Aug 17, 2017

I CALLED MY LOCAL CHEVY AUTOMOBILE PLACE AND THEY CAN NOT FIND THE RECALL ON 36110 PASSENGER PRESENCE SENSOR AND INSTRUMENT CLUSTER MALFUNCTION I NEED THIS FIXED BECAUSE I CAN TELL HOW FAST I'M GOING NOT SEE HOW MUCH GAS I GOT IN MY TANK NONE OF THE INSTRUMENTS IN THE DASHBOARD WORK I'M ALWAYS RUNNING OUT OF GAS AND I CAN'T TELL IF CAR IS HOT OR COLD CAR IS IN MOTION WHEN ALL THIS OCCURS

Jun 28, 2017

AIR BAGS,SEATS

3 complaints

I TOOK MY CAR IN FOR THE LAST RECALL FOR THE PASSANGER AIR BAG SENSOR IT DID NOT TURN THE LIGHT OFF AND THE DEALER SAYS THER IS A DIFFERANT ISSUE WITH IT AND THAT'S WHY THE AIRBAG LIGHT IS ON. I COULDN'T TELL YOU WHAT THEY DID AS FAR AS TAPING THE WIRES OR REPLACING THE SENSOR. BUT I FEEL LIKE THEY DID NOTHING NOW THEY TELL ME THE PART IS 433.00 AND LABOR AND PROGRAMING IS ALMOST 1000.00. I SEE MANY CARS HAVE THIS SAME ISSUE WITH THE PASSANGER PRESENCE SENSOR MODULE. THE AIRBAG LIGHT ON KEEPS ME FROM GETTING THE CAR INSPECTED. BASICALLY IF YOU SIT IN MY PASSANGER SIDE FRONT SEAT IT CAN'T RECOGNIZE ANYONE SITTING THERE. ANY HELP WOULD BE WELCOME ON THIS SITUATION.

Jun 11, 2019

AT AROUND 140,000 MILES I NOTICED MY SERVICE AIRBAG LIGHT COMING ON AND OFF. OVERTIME IT CONTINUED TURNING ON AND OFF STAYING ON MORE FREQUENT THAN BEING OFF. I BROUGHT IT TO THE DEALERSHIP FOR A RECALL THAT AFFECTED THE AIRBAGS. THEY TOLD ME THEY JUST HAD TO WRAP SOME WIRES THAT GO UNDERNEATH THE SEAT AND THAT WAS IT. HOWEVER THIS DID NOT TURN MY AIRBAG LIGHT OFF AND I HAVE GOTTEN NO HELP FROM ANY DEALERSHIP OR ONLINE FORUMS. I BELIEVE CHEVY SHOULD RECALL THIS AS MANY OTHER INDIVIDUALS WITH IMPALAS ARE EXPERIENCING THE SAME ISSUE. AS TO THE SEAT PROBLEM. WHERE MY SEAT COMES TOGETHER AT THE LOW BACK, IT SHIFTS AND MOVES AROUND. THE DEALERSHIP SAID THEY COULD FIX IT AT $900. THEY SAID THEY WOULD HAVE TO FIND A NEW SEAT AND THEN PUT MY CUSHIONS AND UPHOLSTERY ON IT.

Aug 17, 2017

AIR BAG LIGHT COMES ON REPEATEDLY.

Jan 15, 2016

STEERING,AIR BAGS

3 complaints

THE CAR STARTED TO STATE THE AIRBAG NEEDED SERVICING. I LOOKED UP THE ISSUE ONLINE AND SAW THE RECALL FOR MY MAKE AND MODEL. RECALL NUMBER 273230. THE NHTSA NUMBER IS 16V507000. SEPARATELY, THE STEERING WHEEL IS INCREDIBLY STIFF WHEN STARTING THE CAR, AND WHILE MAKING TURNS. NEED BOTH ARMS TO FORCE THE CAR TO TURN. THERE IS NO ISSUE WITH POWER STEERING FLUID. THE STEERING LOOSENS A SMALL AMOUNT WHEN APPLYING PRESSURE ON THE GAS.

May 20, 2019

TL-THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND AND THE STEERING WHEEL BECAME SEIZED CAUSING THE VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORT WAS FILED AND NO INJURIES SUSTAINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. NE

Nov 01, 2014

Crash: 1

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 62 MPH, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A SEAT BELT INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, THE FRONT SEAT PASSENGER SUSTAINED SORENESS IN THE SHOULDER AND A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 38,000.

Sep 16, 2014

Crash: 1

Injuries: 2

ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

CAR DRIVES FOR 15 MINUTES THEN DISPLAY AN "ENGINE POWER REDUCED" AND "SERVICE TRACTION CONTROL" LIGHT. CAR HESITATES TO ACCELERATE THE EVENTUALLY CUTS OFF AFTER A "SERVICE THROTTLE BODY LIGHT" COMES ON. CAR CUT OFF ON THE HIGHWAY AT 70MPH. WHENEVER THERE IS A PROBLEM WITH THE CAR THESE LIGHTS COME ON. IT DOESN'T SPECIFY WHAT THE ACTUAL PROBLEM IS.

Oct 03, 2018

BAD SOLENOID IN TRANSMISSION CAUSES CAR TO JERK UPON ACCELERATION. TRANSMISSION SLIPS. USUALLY HAPPENS TAKING OFF FROM A STOP WITH A SLOW ACCELERATION. FEELS LIKE BEING REAR ENDED AND CAN CAUSE SLUGGISH ACCELERATION. PROBLEM NEEDS TO BE ADDRESSED WITH A RECALL AS MANY OTHER IMPALA DRIVERS HAVE EXPERIENCED THIS SAME ISSUE. ISSUE HAS HAPPENED AT LEAST 9 TIMES WITHIN A 6 WEEK PERIOD.

Jul 24, 2018

I HAVE NOTICED A SORT OF JERKING OR CHUGGING FEELING WHILE TRAVELING AT DIFFERENT SPEEDS AND DIFFERENT ENVIRONMENTS, SUCH AS HIGHWAY AND CITY. THE PROBLEM DOES SEEM TO BE WORSENING. THE SERVICE TECHNICIAN AT THE DEALERSHIP REFERRED TO THIS AS A "FISHBITE". I DID NOT SEEM TO REALLY NOTICE THE PROBLEM UNTIL REPAIR WAS MADE TO THE MANIFOLD AND CRANK CASE GASKETS, DUE TO A SEVERE OIL LEAK. THE DEALERSHIP DID LOOK INTO MY CONCERN FOR THE "FISHBITE", BUT A CODE WAS NOT FOUND AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. IS THIS A PRECURSOR TO THE OTHER COMPLAINTS INVOLVING LOSS OF POWER WHILE DRIVING? *TR

Jul 02, 2014

STEERING,AIR BAGS,ENGINE

3 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE MESSAGE "LOSING ENGINE POWER" APPEARED. AFTERWARDS, THE STEERING WHEEL SEIZED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT APPLIED THE EMERGENCY BRAKE AND THE VEHICLE STOPPED. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS). THE VEHICLE WAS TAKEN TO YEMM CHEVROLET BUICK GMC CHRYSLER DODGE JEEP RAM (2195 N HENDERSON ST, GALESBURG, IL 61401, (309) 271-0106), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 131,000.

Aug 28, 2018

MY VEHICLE'S IGNITION SWITCH SHUT OFF, WHICH CAUSED ME TO LOSE STEERING. WHEN I CRASHED, THE AIRBAG FAILED TO DEPLOY. I WAS DRIVING IN A LARGE PARKING LOT AND WENT OVER A SPEED BUMP. I WAS KNOCKED OUT BUT THE POLICE REPORT INDICATED THERE WERE NO SIGNS OF BRAKING OR STEERING. I TOOK MY IMPALA TO THE GM DEALERSHIP OVER 12 TIMES.

Oct 25, 2015

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE STEERING SEIZED AND THE VEHICLE EXHIBITED A LOSS OF ENGINE POWER. THE CONTACT CRASHED INTO THE GUARD RAIL AND THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DESTROYED. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND BELIEVED THAT IT'S DIRECTLY RELATED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Nov 05, 2014

Crash: 1

Injuries: 1

EXTERIOR LIGHTING

3 complaints

THE DRIVER'S SIDE LOW BEAM HEADLIGHT BURNS OUT AFTER A SHORT PERIOD OF TIME (WITHIN A FEW DAYS UP TO LESS THAN A WEEK). I HAVE REPLACED THE BULB MULTIPLE TIMES WITHIN A SHORT PERIOD. ALSO, REPLACED THE WIRE HARNESS AND IT STILL BURNS OUT THE BULB.

Mar 23, 2018

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNALS FAILED. THE CONTACT ALSO STATED THAT A RATTLING NOISE WAS HEARD FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE TURN SIGNALS, HOWEVER, WERE REPLACED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 37,614. THE VIN WAS NOT AVAILABLE.

May 08, 2013

GM'S USE OF REVERSE LIGHTS AS "PERIMETER LIGHTING" IS EXTREMELY POORLY THOUGHT OUT. REVERSE LIGHTS INDICATE THAT A VEHICLE IS IN REVERSE MOTION. THEY SHOULD NOT BE USED FOR ANY OTHER PURPOSE. USING THEM AS PERIMETER LIGHTING IS EXTREMELY CONFUSING TO OTHER MOTORISTS. PICTURE THIS. A VEHICLE PULLS INTO A PARKING SPACE. ONE PERSON EXISTS THE PASSENGER SIDE AND THE REVERSE LIGHTS COME ON. APPROACHING DRIVERS ARE GOING TO EXPECT THAT THE VEHICLE IS ABOUT TO BACK OUT OF THE PARKING SPACE, NOT THAT THE DRIVER HAS TURNED OFF THE ENGINE AND IS WAITING FOR SOMEONE TO RETURN. THAT IS JUST ONE EXAMPLE BUT IT ILLUSTRATES THE POINT. USAGE OF REVERSE LIGHTS FOR ANY OTHER USE IS CONFUSING AND MAY POTENTIALLY LEAD TO AN ACCIDENT AS OTHER MOTORISTS AND EVEN PEDESTRIANS ARE CONFUSED. REMEMBER THAT REVERSE LIGHTS ARE ALSO A WARNING SIGNAL TO PEDESTRIANS THAT A VEHICLE IS IN REVERSE MOTION. I URGE NHTSA TO REVIEW THIS MATTER AND FORMALLY REQUEST THAT GM NOT ONLY CEASE INSTALLING THIS FEATURE IN NEW MODELS, BUT ALSO RECALL AND DISABLE IT FOR ALL PAST MODEL YEARS. *TR

Feb 03, 2009

ELECTRICAL SYSTEM,SEAT BELTS

3 complaints

CAR RUNNING DOWN ROAD DASH INSTRUMENTS GO OUT, WARNING LIGHTS FLICKER OFF AND ON. ALL MAY COME BACK ON AND THEN GO OUT AGAIN, PULLING PASSENGER SEAT BELT SEEMS TO AFFECT THIS

Aug 04, 2017

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SEAT BELT WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,949.

Jun 03, 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER INTO THE ON POSITION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 10V480000 (SEAT BELTS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN.

Oct 17, 2014

WHEELS

3 complaints

I AM THE OWNER OF A 2009 CHEVROLET IMPALA AND FOR MONTHS MY CAR KEEPS LOCKING WHEN I TURN TO THE LEFT OR RIGHT. I HAVE HAD THE WHEEL BEARINGS REPLACED, A HUB ASSEMBLY KIT PUT ON, NEW TIRE RODS, A RACK AND PINION, NEW BREAKS, NEW ROTORS AND A NEW BREAK LINE PUT ON AND STILL MY CAR KEEPS LOCKING UP ON ME. WHEN I TURN THE ABS AND TRACTION LIGHTS COME ON AND I'M STUCK AT A PAUSE AND CAN'T MOVE FOR ABOUT 10-20 SECONDS. CAN YOU PLEASE STEER ME IN THE DIRECTION AS TO WHAT NEEDS TO BE FIXED BEFORE A SERIOUS ACCIDENT HAPPENS THAT'S OUT OF MY CONTROL. I'M AFRAID TO DRIVE MY CAR YET IT'S THE ONLY MEANS OF TRANSPORTATION FOR MY FAMILY AND I. ALSO I HAVE TO TRAVEL LONG DISTANCES TO AND FROM WORK. SO PLEASE IF THERE IS ANYTHING YOU CAN TELL ME OR WHERE TO LEAD ME PLEASE LET ME KNOW SOMETHING. THANK YOU

Jun 30, 2017

THE SERVICE TIRE MONITOR SYSTEM LIGHT COMES ON, AND FROM ASKING MECHANICS AND OTHERS THAT HAVE HAD THIS ISSUE, IT IS NOT JUST THE REPLACEMENT OF A SENSOR OR PART. WAS VERY NERVE RACKING WHEN IT FIRST HAPPENED SINCE I THOUGHT THAT THERE WAS A SERIOUS PROBLEM WITH ONE OF MY TIRES (SINCE IT SHOWED ONE AT 0 PSI), BUT IT WAS JUST A GLITCH. IF SOMETHING REALLY WAS WRONG, I WOULD HAVE NO IDEA SINCE THIS SEEMS TO BE A PROBLEM THAT HAPPENS OCCASIONALLY WITHOUT THERE BEING A REAL ISSUE

Aug 15, 2015

THIS IS A COPY OF A COMPLAIN THAT HAS BEEN SENT TO THE CHEVROLET DIV. OF GENERAL MOTORS. CHEVROLET CUSTOMER ASSISTANCE CENTER PO BOX 33170 DETROIT, MI 48232-5170 [XXX] SEPT. 23, 2010 RE: WARRANTY DECEPTION ( VEHICLE 2009 IMPALA) THIS VEHICLE IS STILL UNDER WARRANTY WITH ODOMETER READING OF 27,000 MILES. A STUD BROKE OFF THE RT REAR WHEEL AND THE LARRY GREEN SERVICE DEPT.IN COTTONWOOD, ARIZONA REFUSED TO REPAIR IT UNDER THE BUMPER TO BUMPER WARRANTY. THEY CLAIMED IT WAS SHEARED OFF BY WHOMEVER ROTATED THE TIRES LAST. MY CLAIM WAS THAT THE TIRES WERE NEVER ROTATED AND THE STUD BROKE. I ALSO CLAIM THAT IT DOESN'T MAKE ANY DIFFERENCE BECAUSE NO MATTER WHEN AND IF THE TIRES WERE ROTATED AT SOME TIME IN THE FUTURE A STUD MAY BREAK BY ROAD IMPACT. IF IT CAN BE PROVEN THAT THE STUD IS DEFECTIVE IT MAY RESULT IN A MASSIVE RECALL. HOW MUCH TORQUE IS REQUIRED TO TWIST OFF A STUD WITH A STANDARD WRENCH? THEY ALSO CLAIM THAT THE STUD DIDN'T COME FROM THE FACTORY DEFECTIVE. THAT IS AN ASSUMPTION. ( OF COURSE WITHOUT TESTING THE STUD IT IS UNKNOWN.) WITH THAT LOGIC ANYTHING THAT BREAKS CAN BE EXCUSED AS AN EXISTING CAUSE. THE 3 YEAR WARRANTY IS DECEPTIVE. IF AUTOMOBILE PARTS NEVER BREAK THE JUNK YARDS WOULD BE EMPTY! GENERAL MOTORS SHOULD INVESTIGATE THIS BEFORE THERE IS A FATALITY IN THE EVENT OF AN ACCIDENT OR NOT! WHAT LARRY GREEN HAS LOST IS THE GOOD WILL OF A KOREAN VET AND PERHAPS MANY OTHER VETS THAT MAY HEAR OF THIS. I HAVE SPENT MANY HOURS IN KOREA REMOVING BUSTED STUDS THAT, HOPEFULLY, ALSO DID NOT COME FROM THE GM FACTORY DEFECTIVE. [XXX] CC: LARRY GREEN CHEVORLET INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 23, 2010

AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

3 complaints

TIRES: ARE CONSTANTLY NEEDING REPLACED HAVE HAD THREE SETS OF 60K GOODYEARS TIRES IN ADDITION TO A SET OF PERILLIS WITH ABOUT 40 % TREAD SINCE FEBRAURY 2015. BRAKES: THREE SETS OF BRAKES ON VEHICLE SINCE FEBRUARY 2015. EVERYTIME VEHICLE GOES TO MECHANIC THEY STATE THAT ROTORS ARE SEVERELY WARPED. ELECTRICAL: HAVING ISSUES WITH ABS TRACTION CONTROL. THIS IS CAUSING REDUCED ENGINE POWER WHEN TURNING. WHEN CROSSING A MAIN INTERSECTIONS THE CAR COASTS ACROSS ONCOMING TRAFFIC. ACTUATORS AND WIRING TO MANY VEHICLE COMPONENTS HAVING ONGOING ISSUES. AIR CONDITIONER, DOORS, DOOR LOCKS, RELAYS THE MAIN ISSUE I AM HAVING IS NON OPERATIONAL DOORS LOCKS IN VEHICLE. I HAVE TO CRAW THROUGH THE CAR TO OPEN THE DOOR LOCKS. I HAVE YOUNG CHILDREN AND MY DAUGHTER WAS STANDING OUT OF THE CAR AWAITING ME TO UNLOCK THE DOOR. ANOTHER VEHICLE PULLING INTO A PARKING SPOT NEARLY HIT MY CHILD. ANOTHER INCIDENT WAS HAVING ITEMS STOLEN FROM VEHICLE DUE TO INTERMITTENT OF THE LOCKS. IT HAS REALLY BECOME A MAJOR SAFETY ISSUE FOR ME WITH THIS CAR. THIS ISSUE WITH LOCKS BECAME A PROBLEM ABOUT TWO WEEKS AGO. I STATED TO CHEVORLET I WAS ABLE TO PRESS LOCK OR UNLOCK A COUPLE OF TIMES AND WAS ALWAYS ABLE TO AT LEAST FREE ONE LOCK WITHIN THE REAR AND FRONT. ANY HELP WITH THIS ISSUE WOULD BE GREATLY APPRECIATED THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jun 22, 2017

Crash: 1

THIS PROBLEM INCLUDES MORE ITEMS THAN YOUR FORM ALLOWS ME TO CHECK. IT STATED OUT ABOUT 7 MONTHS AGO WHEN YOU WOULD BE DRIVING DOWN THE ROAD AND THE SERVICE STABLE TRACT AND SERVICE TRACTION CONTROL LIGHT WOULD COME ON CAUSING THE ENGINE POWER TO BE REDUCED WHICH IS AN ANNOENCE BUT IS ALSO A SAFETY ISSUE IS YOU ARE PASSING SOMEONE ON A TWO LANE ROAD WHEN IT HAPPENS AND YOU CAN NOT COMPLETE THE PASS DUE TO REDUCED POWER. IF YOU PULLED OFF TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF THE SERVICE LIGHTS WOULD GO AWAY AND MAY NOT COME ON AGAIN FOR WEEKS. THIS PROBLEM WENT AWAY AFTER A COUPLE OF MONTHS AND THEN THE CAR STARTED A NEW ONE WITH A NO CRANK, NO START PROBLEM WHICH WHEN THIS WOULD HAPPEN YOU WOULD GET UP TO THREE WARNING LIGHTS, (SERVICE TABLE TRAC, SERVICE TRACTION CONTROL, AND SERVICE AIR BAGS) WITH TIME THE NO CRANK, NO START PROBLEM KEPT COMING AND GOING AND THE ONLY LIGHT THAT CAME ON WHEN IT WOULDN'T CRANK OR START WAS THE SERVICE AIR BAG LIGHT. IF YOU KEPT TRYING TO START IT AFTER 3 TO 30 TIMES IT WOULD START AND RUN FINE AND MAY NOT ACT UP AGAIN FOR 1 DAY OR EVEN UP TO A WEEK. A COUPLE OF WEEKS AGO I HAD MY WIFE SWITCH CARS WITH ME AS THIS WAS THE CAR SHE DROVE TO WORK DAILY AND I DIDN'T WANT HER TO GET STRANDED. I AM SO GLAD I DID THAT AS THE VERY FIRST DAY I DROVE IT TO WORK ON MY WAY HOME WHILE DRIVING DOWN THE HIGHWAY THE CAR SHUT OFF FOR NO REASON AND THE SERVICE AIR BAG LIGHT CAME ON, I LOST MY POWER STEERING AND POWER BRAKES AND AGAIN I COULD HAVE BEEN IN VERY BIG TROUBLE IF THIS WOULD HAVE HAPPENED WHEN I WAS TRYING TO PASS ANOTHER CAR AND I DON'T THINK THE AIR BAGS WILL DEPLOY WITH THE SERVICE AIR BAG LIGHT ON. I REPORTED THE TO CHEVROLET AND THEY TOLD ME TRYING TO FIX IT WOULD BE AT MY COST SINCE IT IS OUT OF WARRANTY. THE LOCAL DEALER AND FOUND THAT THEY HAVE BEEN TRYING FOR 3 DAYS TO FIND A NO CRANK, NO START ON A CORVET WITH NO LUCK.

Oct 09, 2016

2009 CHEVY IMPALA 3.5L FFV - MY "PASSENGER AIRBAG" LIGHT HAS BEEN COMING ON INTERMITTENTLY SINCE EARLY SPRING 2013. IN AUGUST 2013, MY "BRAKE" LIGHT SUDDENLY CAME ON WHILE DRIVING. THERE DIDN'T APPEAR TO BE ANY HANDLING ISSUES. BOTH THE REGULAR BRAKES & PARKING BRAKE WORKED NORMALLY THE BRAKE FLUID LEVEL WAS FULL. FOR A FEW MONTHS THE "BRAKE" LIGHT WOULD COME ON SPORADICALLY & ALARM WHILE DRIVING, ALL WITHOUT ANY CHANGES IN DRIVING OR BRAKING ABILITY. AROUND SEPTEMBER 2013, THE "TRACTION CONTROL" & "CHECK ENGINE" LIGHTS CAME ON. AGAIN, THERE DID NOT SEEM TO BE ANY ISSUE WITH HANDLING. THESE LIGHTS ALSO CAME ON & OFF RANDOMLY & THEY WERE SELDOM ALL ON SIMULTANEOUSLY. OCCASIONALLY, THE WARNING PANEL ALSO SAYS, "ENGINE POWER REDUCED" & ACCELERATION & POWER ARE DIMINISHED. THERE'S ALSO BEEN A "LOW PRESSURE LEFT REAR TIRE." THE LEFT FRONT TIRE WAS FOUND TO BE LOW, BUT THE REAR TIRE WAS OK. TONIGHT, THE "CHECK ENGINE" & "TRACTION CONTROL" LIGHTS CAME ON & THE DISPLAY SAID "ENGINE POWER REDUCED." SUDDENLY, IT SAID, "STARTING DISABLED SERVICE THROTTLE" & MY CAR ESSENTIALLY LOST ALL POWER. THE STEERING ALSO LOCKED UP. IT WAS VERY DIFFICULT TO PULL OFF OF THE ROAD. I RESTARTED THE CAR AFTER ABOUT 1 MINUTE, & THE "TRACTION CONTROL" LIGHT WAS NO LONGER ON, BUT THE "CHECK ENGINE" LIGHT WAS. I WAS ABLE TO DRIVE AGAIN, WITHOUT DIFFICULTY. *TR

Dec 14, 2013

AIR BAGS,TRACTION CONTROL SYSTEM

3 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO A DEER AND SUSTAINED SIGNIFICANT FRONT END DAMAGE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A NECK INJURY. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL SENSOR ILLUMINATED PRIOR TO THE STALLING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED AND NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000.

Nov 10, 2016

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WARNING MESSAGES FOR POWER LOSS, SERVICE TRACTION CONTROL, AND SERVICE AIR BAGS WERE DISPLAYED ACROSS THE MESSAGE BOARD. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 157,775. THE VIN WAS NOT AVAILABLE.

Aug 25, 2015

I AM HAVING SIMILAR ISSUES AS EVERYONE ELSE, WHEN DRIVING ON THE FREEWAY, I WAS GOING ABOUT 70 MPH AND THAN MY SERVICE TRACTION CONTROL LIGHT CAME ON FOLLOWED BY ENGINE POWER REDUCED WITH THE MIL LIGHT, THE CAR SPEED IMMEDIATELY DECREASED TO ABOUT 50 MPH, NO ACCIDENT OCCURRED, PULLED OVER AND LET IT SIT FOR AWHILE THAN RESTARTED IT. IT IS INTERMITTENT AND OCCURS RANDOMLY. IT IS SAFETY CONCERN AS THIS CAN CAUSE AN ACCIDENT. THE AIR BAG LIGHT ALSO COMES OFF AND ON, I HAD TAKEN TO CHEVY DEALER AND WAS ADVISED THE AIR BAG SENSOR NEEDED TO BE REPLACED, WAS ABOUT $500 IN WORK, AND IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY. I AM NOT ABLE TO AFFORD THE REPAIR SO I AM DRIVING IN A VEHICLE WHERE IF THEIR IS AN ACCIDENT, THE AIR BAGS WILL NOT DEPLOY. *TR

Jan 16, 2014

ELECTRICAL SYSTEM,STRUCTURE

3 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DOOR ACTUATORS FAILED TO OPERATE AS INTENDED. WHEN THE VEHICLE WAS PLACED INTO GEAR, THE ACTUATORS WOULD LOCK THE DOORS. ALSO, WHEN THE VEHICLE WAS STOPPED AND PLACED IN PARK, THE DOOR ACTUATORS WOULD UNLOCK THE DOORS. THE FUNCTION NO LONGER OPERATED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Sep 06, 2016

I HAVE OWNED MY IMPALA SINCE MARCH 2010 AND WHILE IT IS AN ATTRACTIVE CAR, I HAVE HAD NOTHING BUT ISSUES. FIRST MONTH A SENSOR GOES OUT IN THE ACCELERATION, $230 TO REPLACE, IN THE LAST 2 YEARS WE HAVE HAD AN ANNOYING TICKING NOISE WHEN YOU TURN THE CAR ON SOMETHING HAVING TO DO WITH THE AC/HEATER. SEEMS LIKE EVERYONE SAYS THAT IT IS COMMON IN IMPALAS BUT YET I HAVE NOT SEEN A RECALL. I DON'T HAVE THE $450 TO FIX AND IT IS RATHER EMBARRASSING WHEN YOU CAR POOL AS IT IS VERY LOUD AND LAST APPROXIMATELY 30SECONDS TO 45 SECONDS. I HAVE ALSO HAD LEAKS EVERY TIME IT RAINS OR WE GO TO THE CAR WASH. WATER SEEMS TO BE COMING IN FROM THE FRAME BY THE WINDSHIELD ON BOTH DRIVER AND PASSENGER ROOF AREA. IT RUNS DOWN AND COMES OUT BY THE BRAKE ON DRIVER SIDE AND FUSE BOX ON PASSENGER SIDE. I THOUGHT THIS WATER WAS AFFECTING MY POWER LOCKS AS IT SEEMS LIKE WE HAVE HAD ISSUE WITH OUR DOOR LOCKS NOT OPENING. THEY TAKE TURNS, NOT UNLOCKING BUT AFTER READING COMMENTS ON THIS WEB PAGE SEEMS LIKE OTHERS ARE ALSO HAVING THIS SAME ISSUE WITH LOCKS, YET NO RECALL. I HAVE TAKEN IT DOWN TO BE LOOKED AT BUT THEY SAY THEY DON'T SEE ANY ISSUES THEY CAN PIN POINT. DON'T HAVE ANY MORE MONEY TO PUT INTO THIS VEHICLE. I LIKE MY CAR BUT IT HAS ISSUES. I WILL DO MY HOME WORK BEFORE I PURCHASE MY NEXT CAR. *TR

May 20, 2014

THE REAR POWER DOOR LOCK ACTUATORS HAVE FAILED. THE REAR PASSENGER DOOR LOCK FAILED FIRST, THEN A FEW THOUSAND MILES LATER THE DRIVER SIDE ACTUATOR FAILED. THE PROBLEM IS INTERMITTENT BUT WITH A 90%+ OCCURRENCE OF FAILURE. ONE OR BOTH WILL FAIL FOR WEEKS AT A TIME, BUT MAY OCCASIONALLY SURPRISE YOU AND WORK ONCE OR TWICE. THE FAILURE IS IN BOTH THE LOCK AND UNLOCK MODES. THE FAILURE IS UNRELATED TO USING KEYLESS ENTRY OR THE MANUAL SWITCH OR HAVING CHILD SAFETY LOCKS ON OR OFF. IT IS VIRTUALLY IMPOSSIBLE TO REACH THE REAR DOOR TOP MANUAL LATCH POST FROM THE FRONT SEAT. ON ONE OCCASION I WAS TRYING TO MANUALLY UNLOCK THE REAR PASSENGER SIDE DOOR FROM THE FRONT SEAT. MY HEAD/NECK BECAME TRAPPED BETWEEN THE SIDE OF THE FRONT PASSENGER SEAT AND THE DOOR PILLAR. I WAS UNABLE TO REMOVE MY NECK UNTIL I WAS ABLE TO REACH THE SEAT ADJUSTING MECHANISM AND MOVE THE SEAT FORWARD. IN THE PROCESS OF THAT I AGGRAVATED A CHRONIC BACK CONDITION PULLING A MUSCLE IN MY BACK. AN INTERNET SEARCH OR DISCUSSION WITH REPAIR SHOPS WILL QUICKLY REVEAL THAT THIS IS A WIDESPREAD ISSUE FOR MANY 2008-2009 CHEVROLET IMPALA, TAHOE, MALIBU AND SILVERADO OWNERS. DUE TO THE APPROXIMATE $365 PER DOOR REPAIR COST, THE DEFECTIVE LATCHES ARE NOT BEING REPLACED BY MANY OWNERS. CHEVROLET IS WELL AWARE OF THE PROBLEM AND OFFERS NO REPAIR ASSISTANCE. IN A CRASH SITUATION THE CRASH COMPUTER SEQUENCE CANNOT BE RELIED ON ACTUATE THE DEFECTIVE LOCK ACTUATORS. THE POSITION OF THE MANUAL LOCK POST DOES NOT FACILITATE MANUAL OPERATION WITHOUT EXTREME CONTORTION OF THE BODY. IN A FIRE, CRASH OR EMERGENCY IT WOULD BE DIFFICULT TO ACCESS CHILDREN OR PASSENGERS FROM THE REAR SEAT FOR EXTRACTION. MY SON HAS TOLD ME THAT IT IS COMMON KNOWLEDGE THAT THE REAR DOORS ON THIS GENRE OF VEHICLE ARE COMMONLY UNLOCKED AND A TARGET OF THIEVES AND POTENTIALLY CARJACKERS. *TR

Oct 25, 2013

Injuries: 1

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM,ENGINE

3 complaints

WAS DRIVING WHEN THE TRACTION CONTROL LIGHT CAME ON AND MESSAGE CAME ACROSS SAYING SERVICE TRACTION CONTROL: THEN CHECK ENGINE LIGHT STARTED FLASHING RAPIDLY AT THE SAME TIME. FOLLOW BY A VERY LOUD KNOCKING NOISE FROM THE ENGINE. THEN SPEED WOULD NOT ACCELERATE. TURNED ON FLASHERS AND COASTED INTO PARKING LOT. VEHICLE HAD TROUBLES RESTARTING AND WOULD NOT MOVE. STEERING WHEEL WAS HARD TO TURN. TRIES TO DIE WHILE IDLING AFTER YOU GET IT TO START. DID DIAGNOSTICS AND CODE P0300 RANDOM MISFIRE DETECTION POWER TRAIN UNABLE TO ESTABLISH A LINK TO THE VEHICLE. FUEL SYSTEM 2 IS OL, LIFT AT 0%, SPARK PLUG 13.5, FUEL LEVEL LOW 38.8, ECU 14.417, LOW ACCELERATION. CONTACTED LOCAL CHEVY DEALERSHIP AND WAS TOLD IT WILL COST $35 TO TOW IT TO THEIR SHOP AND ABOUT $85 JUST TO RUN A DIAGNOSTIC ON THEIR MACHINE. IF IT IS A LIFTER THE COST WILL BE OVER $700 TO GET FIXED. I PURCHASED THIS AUTOMOBILE IN AUGUST 2013 AND HAVE JUST HAD IT A YEAR. SO NOW I HAVE A CAR PAYMENT ON A CAR THAT DOESN'T RUN. I BOUGHT IT AT WK MOTORS IN SEDALIA, MO. THIS IS THE SECOND TIME THIS CAR HAS HAD ISSUES AND WITHOUT A WARRANTY THE DEALERSHIP WONT DO ANYTHING!!! *TR

Sep 22, 2014

WHAT HAPPENED IS THE VEHICLE TRACTION CONTROL TRIGGERED AND REDUCED THE CARS FUNCTIONALITY AND SPEED. IT CLEARED ITSELF, BUT WHAT CONCERNS ME IS THIS PROBLEM IS PREVALENT IN GM CHEVROLET VEHICLES RANGING FROM 2005 TO 2011. IT IS LISTED MANY TIMES HERE IN YOUR DATA BASE TO YOUR ORGANIZATION. OUR LIVES AND SAFETY ARE INVOLVED HERE. FOCUSING ON CHARGING A FEE TO DO AN INVESTIGATION IS DEPLORABLE. LIVES ARE AT STAKE HERE. THIS SHOULD NOT BE ANOTHER AMERICAN AFTER THE FACT OCCURRENCE OR EVENT. WHAT HAPPENED TO PROACTIVE RESPONSIBILITY. THESE AMERICAN CAR MAKERS PRODUCE JUNK CARS AND THE CONSUMER CONSTANTLY GET STIFFED WITH LEMONS. STATES LEMON LAWS? NOTHING BUT AMERICAN LEMONS ARE ROLLING OFF OF THE PRODUCTION LINES. YOU THINK, THIS MAY BE WHY OTHER COUNTRIES WILL NOT BUY OUR PRODUCTS. THERE IS NO RELIABILITY IN WHAT IS PRODUCED OR MANUFACTURED AND THE CUSTOMER SERVICE IS LIP SERVICE. NON - EXISTENT WITH THESE CAR DEALERS AND PURE SALES RHETORIC. YOUR SITE READS: THE INFORMATION YOU PROVIDE WILL BE USED TO IDENTIFY POTENTIAL SAFETY-RELATED DEFECTS OR DETERMINE THE ADEQUACY OF EXISTING SAFETY RECALLS. I CAN'T AFFORD THE REPAIRS, PAY FOR AN INVESTIGATION AS WELL. I AM NOT PLEASED WITH HOW THE BALL KEEPS GETTING PASSED OR DROPPED. NHTSA THESE POORLY PRODUCED WEAPONS WEIGH TONS. ROLLING DOWN THE POORLY MAINTAINED HIGHWAYS AND STREETS OF THIS COUNTRY ENDANGERING US ALL LIFE AND LIMB. MY VEHICLE HAS THE SAME PROBLEM WITH THE TRACTION CONTROL THAT FORCES MY CAR TO BRAKE , PULL TO THE RIGHT AND SLOW ENOUGH TO ENDANGER MY WELL BEING. I'M TRULY SCARED AND CONCERNED HERE AND THE REPAIRS AND CODE LIGHTS AREN'T RELIABLE. ONLY THE REPAIR SHOPS ARE WINNING. THE PROBLEM KEEPS REPEATING AFTER THOUSANDS ARE SPENT TO KEEP THE CAR RUNNING. I NEED THIS CAR FOR WORK. IF IT CANT GET ME THERE THEN THEY WILL COME AND TAKE THE JUNK BACK I AM TRYING TO MAINTAIN. THANK YOU *TR

Feb 11, 2014

I HAVE A 2009 CHEVY IMPALA LT & WAS DRIVING APROXIMATELY 50MPH DOWN THE ROAD WHEN ALL OF A SUDDEN THE "SERVICE TRACTION CONTROL MESSAGE CAME ON, THE CHECK ENGINE LIGHT CAME ON & ENGINE POWER WILL BE REDUCED MESSAGE CAME ON". THE CARS SPEED DROPPED DOWN TO ABOUT 40MPH & WOULD HARDLY GO. I DIDN'T KNOW WHAT WAS GOING ON. IT REALLY SCARED ME BECAUSE I THOUGHT MY CAR WAS GOING TO CUT OFF. I DID GET TO WORK SAFELY BUT I AM TERRIFIED TO DRIVE THIS CAR. I SEARCHED MESSAGE BOARDS ON THE INTERNET & CAME ACROSS 297 MESSAGES FROM OTHER PEOPLE WHO OWN GM VEHICLES THAT THIS HAS HAPPENED TO. A COUPLE OF PEOPLE SAID THEIR CARS ACTUALLY CUT OFF ON THEM WHILE GOING DOWN THE HIGHWAY AT A HIGH RATE OF SPEED. ONE WAS INVOLVED IN AN ACCIDENT. THE PROBLEM FROM WHAT I HAVE READ HAS SOMETHING TO DO WITH THE ACCELERATOR PEDAL POSITION SENSOR OR THROTTLE BODY. FROM WHAT I HAVE READ GM KNOWS ABOUT THIS PROBLEM BUT HAS NOT DONE A RECALL ON THIS. A COUPLE OF PEOPLE POSTED THAT THEIR LOCAL CHEVY DEALERSHIP COVERED THE REPAIR EVEN THOUGH THEIR CARS WERE NO LONGER UNDER WARRANTY. I CALLED MY LOCAL CHEVY DEALERSHIP AND THEY TOLD ME THAT THEY COULDN'T DO ANYTHING ABOUT IT. THEY SAID THAT I WOULD HAVE TO PAY FOR REPAIRS MYSELF. TO ME, THIS IS UNACCEPTABLE. I COULD HAVE A WRECK & GET KILLED OR KILL SOMEONE ELSE. I DON'T UNDERSTAND WHY A COMPANY WOULD CLEARLY KNOW ABOUT A PROBLEM WITH THEIR VEHICLES AND DO NOTHING ABOUT IT. I THINK THAT GM SHOULD COVER THE REPAIRS TO MY VEHICLE AND TO ANY OTHERS THAT ARE HAVING THIS PROBLEM. *TR

Feb 14, 2013

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

3 complaints

I WAS DRIVING ON THE BYPASS AT APPROXIMATELY 65MPH, MY CHECK ENGINE LIGHT CAME ON. ABOUT 5 SECONDS LATER, MY SERVICE TRACTION CONTROL CAME ON. AS I KEPT DRIVING, I LOST POWER TO MY ENGINE. FINALLY, MY ENGINE WAS DISABLED AND I COULDN'T DRIVE ANYMORE. LUCKILY, I WAS ABLE TO PULL OVER. AFTER 5 MINUTES, I WAS ABLE TO START UP MY CAR. I REPLACED THE GAS PEDAL (BECAUSE THEY STATE A SENSOR WAS BAD IN THE PEDAL), BUT MY CAR STILL KEEPS DOING THIS. THE DEALERSHIP CONTINUES TO STATE THE THROTTLE BODY/GAS PEDAL NEEDS TO BE REPLACED. HOW MANY TIMES SHOULD I HAVE TO REPLACE THE GAS PEDAL. I HAVE EVEN TRIED MULTIPLE DEALERS, BUT THEY ALL WANT TO JUST REPLACE THE SAME COMPONENT. THEY STATE THAT THEY MUST CONTINUE TO TROUBLE SHOOT UNTIL THEY CAN FIND THE TRUE PROBLEM. GM NEEDS TO HELP WITH THIS. *TR

Aug 24, 2014

THIS IS A KNOWN PROBLEM WITH CHEVY IMPALAS, HOWEVER GM REFUSES TO DO A RECALL. SOMEONE WILL DIE AGAIN AT THEIR HANDS. WHEN DRIVING THE CAR, ALL OF A SUDDEN A "SERVICE TRACTION CONTROL" MESSAGE POPS UP, THEN "REDUCED ENGINE POWER", THEN THE CHECK ENGINE LIGHT GOES ON. THE CAR IMMEDIATELY LOSES POWER AND THE SPEED IS CUT ALMOST IN HALF VERY ABRUPTLY. ONE TIME, THE CAR COMPLETELY LOST ALL ELECTRICAL AND POWER WHILE TRAVELING AT 65MPH ON THE INTERSTATE. I WAS STUCK WITH NO POWER STEERING, NO POWER BRAKES, ETC AND HAD TO NAVIGATE TO THE SIDE OF THE ROAD WITHOUT KILLING MYSELF. I HAVE FINALLY FIGURED OUT WHAT THE PROBLEM IS DUE TO THE MANY FORUMS THAT ARE POPPING UP WITH OTHER OWNERS DESCRIBING THEIR FIXES. TURNS OUT IT IS THE ACCELERATOR PEDAL POSITION SENSOR. I HAVE REPLACED IT MYSELF AND THE CAR IS NOW RUNNING FINE. I AM NOT HAPPY WITH CHEVROLET PLAYING WITH MY SAFETY AND MY LIFE BY NOT RECALLING THIS PART. AS I MENTIONED EARLIER.... PEOPLE WILL DIE, I ALMOST DID. *TR

Jun 07, 2014

I WAS DRIVING 55MPH 4/10/2013 THEN I GO DOWN TO 40 AND MESSAGE SENSOR SAYS ENGINE LOW PRESSURE OR SOMETHING LIKE THAT SO I TOOK IT TO AUTO ZONE AND THEY SAID THROTTLE SENSOR MAKE THE CHECK ENGINE LIGHT COME ON NOW 4/27/2013 THE LIGHT CAME ON AGAIN NOW THEY SAYING THE PEDAL SENSOR AND THE LOW ENGINE PRESSURE CHECK ENGINE LIGHT IS ON AGAIN. *TR

Apr 29, 2013

STEERING,SUSPENSION

3 complaints

WHILE DRIVING HEARD A LOUD CLUNKING SOUND AS I TURN THE STEERING WHEEL. UPON INSPECTION, RIGHT HAND LOWER CONTROL ARM BUSHING FOUND TO BE DEFECTIVE. USING NHTSA DATABASE FOUND RECALL ON ONLY POLICE VEHICLES AND CANNOT GET ANSWER WHY ONLY THOSE VEHICLES WERE RECALLED AND NOT MINE. *JS

Jul 07, 2014

2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO POSSIBLE SPINDLE ARM PROBLEM CAUSING PREMATURE TIRE WEAR *TGW THE CONSUMER STATED HE HAD TO REPLACE THE TIRES TWICE, DUE TO THE DEFECT. THE DEALER INFORMED THE CONSUMER THERE WAS NOTHING WRONG WITH THE VEHICLE AND SUGGESTED THE CONSUMER ROTATE THE TIRES MORE. *JB

Sep 14, 2011

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE DEALER PERFORMED A FRONT END ALIGNMENT AND THE VEHICLE CONTINUED TO PULL TO THE RIGHT WHILE DRIVING 25 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE THE WHEELS REALIGNED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER TO HAVE THE WHEELS ALIGNED AGAIN, ADJUST THE TOW AND CENTER THE STEERING WHEEL. THE DEALER LATER INFORMED THE CONTACT THAT THE VEHICLE NEEDED ANOTHER WHEEL ALIGNMENT. THE FAILURE MILEAGE WAS 21,981. UPDATED 08/27/10. *LJ THE CONSUMER STATED THE VEHICLE HAS UNEVEN TREAD WEAR. UPDATED 08/3010*JB UPDATED 08/31/10*JB

Jul 01, 2010

VISIBILITY/WIPER

2 complaints

Front defroster not working AND windshield wiper not working consistently.

Jan 20, 2024

WINDSHIELD CRACKED INSIDE WITHOUT ANY VISIBLE IMPACT. CRACK WIDENED WHILE DRIVING AT 65 MILES ON I 78 WHEN HEAT WAS TURNED ON. OUTSIDE TEMPERATURE WAS AROUND 40 DEGREES. NOW CRACK IS ALMOST ALL ACROSS WINDSHIELD. THE CRACK IS INSIDE.

Jan 06, 2016

ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS

2 complaints

2009 Chevy impala Airbag light comes on and off when it wants to bought it from a use dealer ship in 2022

Jul 04, 2023

SERVICE AIRBAG WARNING LIGHT IS ON FOR NO REASON. I SEE TODAY THAT THERE IS AN ELECTRICAL SHORT IN THE 2014 AIR BAG WARNING SYSTEM. I THINK THE PROBLEM IS BIGGER. *TR

Sep 26, 2014

AIR BAGS,SEAT BELTS,SEATS

2 complaints

The service airbag light comes on in the dash. Whether someone is in the passenger seat or not, the light came one and it stays on most of the time. I looked up recalls for my vin, and it wasn’t included in the previous recall. (recall number 36110 passenger presence sensor and instrument cluster) But it has the same issue as all of the other 2009 Chevrolet Impalas recalled for the same exact thing. I purchased this car in December 2020 from the state of Michigan so I am the second owner. My vin should be covered under the recall. I need it fixed and it’s no okay that as dealership won’t cover my vehicle and it has the same issue. Why didn’t Chevrolet just recall ALL of this year, regardless of vin? GM saving money at the cost of mine and my families safety is not okay!

Jun 04, 2022

THE AIR BAG LIGHT ILLUMINATED . WE TOOK THE VEHICLE TO GMC -BUICK DEALER WHO SAID THERE WAS A PROBLEM WITH SEATBELT ANCHOR ASSEMBLY AND HAS HAD A RECALL. THEY SAID THE CAR HAD BEEN IN FOR THE RECALL ID # 89931 AND HAD BEEN CHECKED. WE DID NOT OWN THE VEHICLE AT THAT TIME. WE BOUGHT THE VEHICLE ON 8/ 31/11 FROM A DIFFERENT DEALERSHIP. WE HAD OWNED THE VEHICLE ONLY 6 WEEKS WHEN THE PROBLEM AROSE. WE DON'T KNOW IF PROBLEM WAS EVER SOLVED OR IF THE TROUBLE WAS JUST CLEARED. THE LIGHT WAS OFF WHEN WE LEFT THE DEALERSHIP THIS TIME. WE BELIEVE IF PROBLEM WAS PROPERLY REPAIRED ON THE RECALL THERE WOULD NOT BE A PROBLEM AT THIS TIME. THIS DEALER (YOUNG- BUICK GMC) OF OWOSSO, MI SAID THE COST OF THE REPAIR IS $190.79. WE DON'T THINK THAT WE SHOULD HAVE TO PAY FOR THIS REPAIR BECAUSE IT WAS A RECALL AND THE PROBLEM STILL EXIST. EVIDENTLY THE PROBLEM STILL EXISTS IT MUST OF NOT BEEN FIXED PROPERLY. *TR

Nov 03, 2011

ELECTRICAL SYSTEM,SEATS

2 complaints

I'VE BEEN HAVING CRAZY ELECTRICAL PROBLEMS WITH MY IMPALA 2009 WHEN I PUSH THE BUTTON TO MOVE MY CHAIR MY LIGHT FLICKERS ON AND OFF AND WHEN I START MY CAR IT SHAKES IN THE HOOD ALSO

Jan 13, 2021

WHILE OPERATING THE VEHICLE I NOTICED THICK WHITE SMOKE COMING UP FROM UNDER MY SEAT, I PUT DOWN THE WINDOWS WAS ABLE TO PULL OFF TO A SAFE SPACE AND BY THAT TIME VISIBLE FIRE WAS COMING UP FROM AROUND THE EDGES OF THE SEAT I HIT THE ONSTAR BOTTON TOLD THEM MY CARE WAS ON FIRE THEY DISPATCHED POLICE AND FIRE DEPARTMENT. AFTER THE FIRE WAS EXTINGUISHED THE FIRE DEPARTMENT SAID THAT IT APPEARED TO THEM THAT THE WIRING FROM THE SEAT MOTOR AT SHORTED OUT AND BURNED THROUGH THE WIRE CASING WHICH THEN CAUGHT THE SEAT I WAS SITTING IN ON FIRE. THE AUTO BODY ALSO STATED THAT THAT APPEARED TO BE WHAT HAPPENED TO THEM AS WELL. *TR

May 31, 2013

Fire: 1

ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL

2 complaints

THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. ON THE HWY GOING 60MPH, ALL OF A SUDDEN MY ENGINE POWER IS REDUCED AND AIRBAG LIGHT CAME ON. THE NEXT DAY THE AIR BAG LIGHT AND ENGINE LIGHT ARE BOTH ON. WENT TO MY MECHANIC FOR AN INSPECTION (WHICH I FAILED DUE TO THE AIRBAG) AND HE INFORMED ME TO CONTACT THE DEALERSHIP FOR RECALL. I DID, ONLY TO FIND OUT THE RECALL IS CLOSED AND I CAN'T GET THIS FIXED UNLESS I COME UP WITH A LOT OF MONEY. I EXPLAINED I NEVER GOT ANYTHING FROM THE MANUFACTURER ABOUT THE RECALL. HOW CAN I GET MY CAR FIXED ON A CLOSED RECALL?

Oct 13, 2020

ISSUES WITH THE AIRBAG AND LIGHT THE BLINKERS SHORTED OUT, THE CAR KEPT DYING AND THE KEY GOT STUCK IN THE IGNITION IN A PARKING LOT. THE GEAR SHIFTER WAS GETTING STUCK IN DIFFERENT GEARS BEEN UNDRIVABLE SINCE THE BEGINNING OF AUGUST 2018 DIDN'T KNOW ABOUT THE RECALLS TILL AUGUST BUT THE RECALLS ARE IN 2016 AND 2014

Aug 13, 2018

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE

2 complaints

POWER REDUCES IN HEAVY TRAFFIC. IF I SLOW BECAUSE OF TRAFFIC IT JERKS LIKE BRAKES ARE STILL ENGAGED. ACTS LIKE TRANSMISSION GOING OUT. THIS CAN CAUSE SOMEONE TO GET RUN INTO FROM BEHIND. THERE WAS A RECALL EARLIER THIS YEAR. THE MILEAGE WAS NOT ENOUGH TO COVER MY VECHILE. THERE SHOULD BE NO MILEAGE LIMIT. *TR

Jun 12, 2020

THREE TIMES NOW THIS HAS HAPPENED. THE FIRST TIME I WAS DRIVING DOWN A MAIN STREET AT ABOUT 35 MILES PER HOUR AND ALL OF A SUDDEN MY SERVICE TRACTION CONTROL LIGHT CAME ON AND THE WORDING WAS DISPLAYED, AS WELL AS MY CHECK ENGINE LIGHT CAME ON AND THE WORDING "ENGINE POWER REDUCED" WAS DISPLAYED. ABOUT A MONTH LATER, I WAS LEAVING A PARKING LOT WHEN THE SAME THING HAPPENED AND THEN AGAIN FOUR DAYS LATER I WAS MERGING ONTO A HIGHWAY AND THE SAME THING HAPPENED. WHEN I TRY TO ACCELERATE, IT SOUNDS LIKE SOMETHING IS GOING TO FALL OUT OF THE BOTTOM OF MY CAR. AFTER READING THE OTHER COMPLAINTS, I DON'T UNDERSTAND WHY THIS ISN'T BEING TAKEN CARE OF BY THE COMPANY AND LEFT UP TO THE CAR OWNER TO DEAL WITH. IT IS VERY UNSAFE AND I CAN'T AFFORD TO GET A DIFFERENT CAR NOR PAY FOR EXPENSIVE REPAIRS THAT ARE BEYOND MY CONTROL OR FAULT. *TR

Sep 16, 2013

ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

I BOUGHT THIS CAR FROM THE CAR LOT AND THE SENSORS KEEP GOING OFF, THE SEAT BELT DOESN'T LOCK UP, SOMETIMES IT SAYS ENGINE IS HOT TURN OF AC WHEN IT ISN'T ON. AND WHEN TURNING IT'S WILL SOMETIMES MAKE A VIBRATING NOISE THAT WON'T ALLOW ME TO GO THEN THE ACCELERATOR KICKS BACK IN TO GO. *TR

May 12, 2020

AIRBAG LIGHT IS ON PAID TO GET IT FIXED AND IT'S STILL ON AFRAID TO DRIVE IT IF I GET INTO AN ACCIDENT IT WILL PROBABLY NOT DEPLOY THE ELECTRICAL SYSTEM DOESN'T WORK MY BRAKE LIGHTS DON'T WORK TO FIX THEM AND GET NEW BALLS IT'S ALL ELECTRICAL I SEEN THERE'S A RECALL BUT I BOUGHT THE CAR AFTER THE RECALL SO I HAD NO IDEA THERE WAS A RECALL FOR THE ELECTRICAL SYSTEM WIRING AND THE ELECTRICAL SYSTEM IGNITION MY KEY GETS STUCK IN THE IGNITION AND I HAVE TO PUSH A BUTTON IN THE BACK IN ORDER FOR IT TO RELEASE

Jul 25, 2018

Crash: 1

AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

THE SERVICE AIR BAG LIGHT KEEPS COMING ON WHILE WE ARE DRIVING OUR CAR. AND I'M WORRIED THAT THE AIR BAGS WILL NOT DEPLOY IN A ACCIDENT, OR THEY MAY DEPLOY WHILE DRIVING DOWN THE ROAD. I DON'T WANT TO DISABLE THE AIR BAGS BUT NOT KNOWING WHY THE LIGHT FOR THE AIR BAGS IS COMING ON. I HAVE LOOKED ONLINE TO SEE WHAT I CAN DO ABOUT THIS AND I HAVE FOUND OUT THAT THIS IS HAPPENING A LOT ON THE 2006-2014 IMPALA'S. AND PEOPLE HAVE TAKEN THERE CAR IN TO THE DEALERSHIP TO GET FIXED AND THE DEALERSHIP CAN'T FIGURE OUT WHY THIS IS HAPPENING. AND THEY CAN'T SEEM TO FIX IT. PLUS OUR SERVICE OUR TRACTION CONTROL KEEPS COMING ON AND THE DEALERSHIP CAN'T FIGURE OUT WHY THIS IS HAPPENING. THIS SEEMS TO BE THE PROBLEM WITH THIS CAR AND THE DEALERSHIP CAN'T FIGURE OUT WHY THIS IS HAPPENING SO THEY CAN'T FIX IT. SO I'M WORRIED THAT THIS CAR ISN'T SAFE TO DRIVE BECAUSE THE AIR BAGS MIGHT NOT DEPLOY IN A ACCIDENT OR IF THEY WILL JUST DEPLOY DRIVING DOWN THE ROAD.

Aug 27, 2019

WHILE DRIVING HOME FROM WORK MY CAR STARTED JERKING THE ESC CAME ON ENGINE LIGHT TRACTION CONTROL SYSTEM PULLED OVER ALMOST GOT HIT BY TWO OTHER CARS . ALSO THE AIRBAG LIGHTS BEEN ON THE SENSORS HAVE ALL BEEN REPLACED AND NEW FRONT AIRBAGS.

May 05, 2016

UNKNOWN OR OTHER,SERVICE BRAKES

2 complaints

ON THIS VEHICLE WHEN YOU GO TO MAKE A LEFT HAND TURN FROM A STOP, THE FRONT DRIVER WHEEL, CALIPER, OR SOMETHING IN THE DRIVETRAIN LOCKS UP AND WILL NOT ALLOW THE VEHICLE TO PROCEED FORWARD MAKING A LEFT TURN. THE VEHICLE ONLY GOES FORWARD WHEN YOU LET OFF THE GAS THEN PRESS THE GAS PEDDLE AGAIN. THIS HAS BEEN KNOWN NOW FOR 5 MONTHS AND THE CUSTOMER IS COMPLAINING THAT SHE ALMOST GOT INTO ACCIDENT, HOW EVER HERE AT DIESELZ MOTORSPORTS WE HAD REPLACED THE RACK AND PINION, FRONT ROTORS AND PADS AND OUTER TIE RODS. AND THE ISSUE STILL PERSIST.

Jun 12, 2019

"TAKATA RECALL" THIS TRACTION SERVICE CONTROL IS GOING TO GET SOMEONE KILLED IF IT HAVEN'T ALREADY!!!! IT COMES ON EVERYDAY AND, FEW MINUTES IT JUMP ON AND OFF! I HAVE TAKEN MY TO THE DEALERSHIP FOR TRACTION SERVICE CONTROL WHICH ALSO HAD A RECALL AND THEY TOLD ME I WAS OVER THE 120,000 MILES FOR THE THE RECALL. THE GUY ACT LIKE IT DIDN'T T DO IT WITH HIM. I CAN NOT PULL OUT IN FRONT OF ANYONE BECAUSE IT STALL OUT AND MAKE NOISE TO BAD, I CAN NOT BACK UPHILLS WITHOUT THIS BEING A PROBLEM. I GET IN AN ACCIDENT AND I MAKE OUT; I ALSO TOLD MY FAMILY IF I DON'T PLEASE SUE THE DEALERSHIP BECAUSE THEY IS NOT TAKING THIS SERIOUS! ME AND MY FAMILY ALONG WITH OTHER DRIVERS LIFE ARE IN DANGER WITH THIS PROBLEM

Aug 24, 2016

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

THE VEHICLE SHUT DOWN AND I CANNOT START IT BECAUSE OF THE IGNITION SWITCH CAUSING THE ENTIRE VEHICLE TO BECOME INOPERABLE. I WAS PULLING UP IN MY DRIVEWAYWHEN THE VEHICLE SHUT DOWN.

Jan 02, 2019

THE VEHICLE SUDDENLY DECELERATED AND DISPLAYED MESSAGES: "REDUCED ENGINE POWER" AND "SERVICE TRACTION CONTROL". THIS WAS THE SECOND INCIDENT. THE FIRST INCIDENT RESULTED IN THE ENGINE SHUTTING OFF COMPLETELY AFTER THE SAME INITIAL SYMPTOMS DESCRIBED; LOCKING UP THE STEERING DURING RUSH HOUR TRAFFIC (ESTIMATED 65 MPH, NO INJURES, APPROX. 4 MONTH AGO). OUR MECHANIC CLEANED OUT THE THROTTLE BODY SENSOR AFTER THE FIRST INCIDENT, AND PHONED THE DEALERSHIP WITH THE TROUBLE CODES. THE DEALERSHIP REFUSED WARRANTY SERVICE AS THE TROUBLE CODES HAD GONE BY THE TIME THE CAR HAD ARRIVED AT THEIR SHOP, AND WOULD NOT TAKE OUR MECHANIC'S PHONE CONVERSATION AS EVIDENCE. WE WERE INFORMED THAT THE THREE SERVICES COMMONLY PERFORMED TO FIX THE PROBLEM WERE TO REPLACE THE THROTTLE BODY, THROTTLE BODY SENSOR, AND ACCELERATOR PEDAL; THE LATTER NOT COVERED UNDER WARRANTY. *TR

Mar 17, 2013

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

ABS AND TRACTION CONTROL LIGHTS INTERMITTENTLY COME ON CAUSING CAR TO JERK WITH ACCELERATION, OR OCCASIONALLY, TO SLIP DURING BRAKING. WHEEL HUB ASSEMBLIES HAVE BEEN REPLACED MULTIPLE TIMES AND THE SAME FAULTY ISSUE KEEPS REOCCURRING. LOW QUALITY WIRING AND POSITION AND TAUTNESS GOING INTO THE HARNESS ARE A RECIPE FOR DISASTER. SENSORS CAN BE SET OFF WITH AS LITTLE EFFORT AS GENTLY ROCKING THE CAR, DEFINITELY GOING OFF IF THERE ARE ANY BUMPS OR POTHOLES IN THE ROAD. ALSO HAD OTHER ANNOYING ALTHOUGH LESS DANGEROUS ISSUES: DOOR LOCK ACTUATORS AND HEATING/AC ACTUATOR, CAUSING DOOR LOCKS TO NOT RESPOND AND CAUSING A HORRIBLE CLICKING NOISE IN THE CAR, RESPECTIVELY. I HAVE WALKED AWAY FROM THE CAR THINKING I HAD LOCKED IT ONLY TO FIND ONE OR MORE OF THE DOORS DID NOT LOCK. ACTUALLY HAD ITEMS TAKEN FROM THE CAR. THE CLICKING NOISE FROM UNDER THE DASH WAS SPORADIC, USUALLY UPON STARTING THE CAR, BUT OCCASIONALLY WHILE DRIVING WITH NO NOTICE. THIS EAR SPLITTING, HEADACHE INDUCING NOISE WOULD FOR THE MOST PART STOP AFTER SEVERAL MINUTES OF DRIVING, BUT WOULD SOMETIMES CONTINUE AFTER THE CAR WAS SHUT OFF AND WOULD DRAIN THE BATTERY. THE ELECTRICAL SYSTEM THROUGHOUT THE CAR IS HORRIBLE.

Dec 29, 2018

WHILE DRIVING ON THE HIGHWAY THE VEHICLE WOULD DISPLAY ENGINE REDUCE POWER MESSAGE THEN THE ENGINE WOULD REDUCE POWER AND STOP. I TOOK THE CAR TO THE DEALER ON 12-21-15 WITH 118755 MILES THEY SAID NO CODES. I STATED THE BATTERY DIED THEY SAID BRING IT BACK K IF IT DOES IT AGAIN. I TOOK THE CAR BACK ON 3-17-16 123236 MILES THE CODE WAS IN THE SYSTEM BUT THEY SAID IT IS NOT COVERED NOW OVER THE MILES. I CALLED GM ON 3-17-16 THEY SAID THEY WOULD LOOK INTO IT AND CALL ME BACK. GM CALLED BACK AND SAID THEY CAN'T HELP ME( CASE # 8-1882923571). I ASKED WHEN THE NOTICE WENT OUT AND HE SAID HE DIDN'T KNOW. I THINK THIS KNOWN SAFETY ISSUE SHOULD BE COVERED. THE DEALERSHIP WAS CHUCK NICHOLSON GMC DOVER OHIO 330-343-7781.

Apr 05, 2016

ELECTRICAL SYSTEM,VISIBILITY

2 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR WINDOWS BECAME INOPERABLE AND COULD NOT BE MOVED UP OR DOWN. THE VEHICLE WAS TAKEN TO DIVER CHEVROLET (2101 PENNSYLVANIA AVE, WILMINGTON, DE 19806, 302-504-8313) WHERE IT WAS DIAGNOSED THAT ALL THE WINDOW MOTORS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

Oct 02, 2018

I HAVE GOTTEN THE BLEND DOOR / AIR DOOR ACTUATOR CHANGED ABOUT 8 OR 9 MONTHS AGO. ONCE THE UNLOCK BUTTON IS PRESSED THE TICKING NOISE BEGINS TO GO ,OFF IT MAY GO FOR 3 MINUTES OR LONGER BUT IT WILL EVENTUALLY STOP, I THOUGHT IT WAS JUST MY CAR HAVING AN ISSUE BUT WHEN I DID SOME RESEARCH I DISCOVERED THAT IT'S ALOT OF IMPALAS ON OTHER IMPALAS AS WELL EVEN BY WORD OF MOUTH PEOPLE HEAR THE NOISE AND SOME PEOPLE HAVE STATED THAT THEIR CAR USE TO MAKE THE SAME NOISE. *TR

Sep 24, 2014

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

AS I GO DOWN THE ROAD THE ENGINE LIGHT COMES ON AND THE STABLETREK WARING TRACKION LIGHT ALSO COMES ON LIGHT AND POWER REDUCE ENGINE POWER LIGHT COMES ON BUT NOT ALL THE TIME IT GOES OFF AFTER A DAY OR SO AND THAN NO ONE CAN FINE THE PROBLEM.

May 29, 2018

AFTER STARTING MY CAR AND PRESSING ON THE ACCELERATOR CAR STARTS TO JERK LIGHTS FLICKER AND THE MESSAGE SERVICE TRACTION CONTROL. THE CAR WILL SOMETIMES LOSE POWER. AND DOES THIS WHILE DRIVING AND WILL NOT ACCERERATE. I HAVE CHANGED THE ACCERATOR PETAL POSITIONING SENSOR AS WELL AS THE BATTERY. I DO NOT FEEL SAFE DRIVING THIS CARE WHATSOEVER. AND I'VE SEEN THAT MANY OTHER IMPALAS HAVE HAD THIS ISSUES. THIS HAS HAPPENED MANY TIMES. I SHOULD NOT HAVE TO PAY FOR REPAIRS WHEN THIS IS CLEARLY A MANUFACTURER ISSUE.

May 08, 2017

POWER TRAIN,VEHICLE SPEED CONTROL

2 complaints

CAR HESITATES ON ACCELERATION FROM A STOP. RPMS GO UP BUT CAR GOES VERY SLOW, LIKE IF IT HAS LOST A LOT OF POWER. ONCE IT STOPS HESITATING IT BANGS INTO GEAR AND SPEEDS FORWARD. IT CAN POSSIBLY CAUSE A CRASH IF DRIVER IS NOT AWARE ITS HESITATING.

Dec 24, 2017

LAST NIGHT, I STARTED UP MY CAR AND IMMEDIATELY THE CAR STARTED TO SHUDDER PRETTY HARD. MY CAR STARTED CHIMING AND A SERVICE TRACTION CONTROL SHOWED UP ON MY DASH, FOLLOWED BY AN ENGINE POWER REDUCED. THE LIGHT INDICATOR FOR MY TC WAS LIT. I IMMEDIATELY TURNED THE CAR OFF AND TRIED TO RESTART IT. THE SAME THING HAPPENED AGAIN. I TURNED IT OFF AND WAITED 2 MINUTES BEFORE RESTARTING. IT STARTED FINE, WITH NO BAD INDICATIONS. THE CAR ALSO DROVE NORMALLY. A FEW HOURS LATER AS I WAS STARTING HOME, IT HAPPENED AGAIN. MY CAR WAS STILL PARKED AS BEFORE WHEN THE INDICATIONS SHOWED UP. SHUT OFF AND RESTARTED AND IT CLEARED OUT. NO PROBLEM ONCE I STARTED DRIVING. THIS MORNING WAS NO DIFFERENT. SO FAR, THIS ONLY HAS HAPPENED WHEN I WAS STARTING MY CAR UP. I HAVE BEEN FORTUNATE THAT THIS HASN'T HAPPENED TO ME WHILE THE CAR WAS IN MOTION- YET. OTHER PEOPLE WITH THIS PROBLEM HAVEN'T BEEN SO FORTUNATE. THERE HAS BEEN NO BAD WEATHER AT ALL. DRY AS A BONE. I BOUGHT THIS CAR IN 2010 KNOWING IT USED TO BE A RENTAL. I HAVE HAD NO PROBLEMS WITH IT UNTIL NOW. I TOOK MY CAR INTO MY CHEVY DEALERSHIP, WHO THOUGHT IT MIGHT BE THE THROTTLE BODY SENSOR. THEY ARE ORDERING THE PART IN, BUT I'M STILL SKEPTICAL IF THAT IS REALLY WHAT IS CAUSING IT. I HAVE HEARD THE SENSOR ON THE HUB ASSEMBLY COULD CAUSE THIS, AS WELL AS THE ACCELERATOR PEDAL SENSOR. FROM READING MULTIPLE FORUMS, MANY OWNERS HAVE HAD SCARY EXPERIENCES WITH THE CAR DECELERATING ON FREEWAYS OR OTHER DANGEROUS PLACES THAT COULD RESULT IN WRECKS AND PERSONAL HARM. THEY HAD TAKEN THEIR CARS IN MULTIPLE TIMES AND SHELLED OUT THOUSANDS TRYING TO FIX THIS PHANTOM GHOST PROBLEM. FRANKLY I AM AMAZED THERE HAS BEEN NO RECALL FOR THIS. I AM MOVING TO CA, AND I'M DRIVING THERE BY MYSELF IN LESS THAN TWO WEEKS. I CAN'T HAVE MY CAR TRY TO DO ME IN RIGHT NOW, NOR DO I HAVE ENDLESS AMOUNTS OF CASH TO FIX A MECH'S GUESS. WARRANTY DOES NOT COVER THIS. *TR

Jun 12, 2014

VEHICLE SPEED CONTROL,SERVICE BRAKES

2 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE ABS SENSOR SUDDENLY ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 124,500.

Nov 30, 2017

THE FIRST TIME MY ENGINE CONTROL LIGHTS TURNED ON WAS WHEN I WAS BACKING UP OUT OF A PARKING SPACE. AS TIME WENT BY THE LIGHTS STARTED TO COME ON CONTINUOSLY. THE LIGHTS KEPT TELLING ME TO SERVICE TRACTION CONTROL. THEN THE CHECK ENGINE LIGHT CAME ON. I THEN TOOK MY CAR INTO FRIENDLY CHEVY IN MINNESOTA. THEY DID 3000 DOLLARS WORTH THE WORK AND NEVER FIXED THE PROBLEM I WENT IN FOR.THE LIGHTS ARE STILL COMING ON AND IT SCARES THE LIFE OUT OF ME.. I PAID 9,000 FOR IT. ALSO PUT IN 3000.00 INTO IT FOR REPAIRS. WHAT A PIECE OF JUNK. I TRIED TO TAKE IT BACK BUT THEY SAID THERE WAS NOTHING I COULD DO ABOUT IT EXCEPT TRADE IT IN FOR 3000.00 LESS THEN WHAT I PAID FOR IT.ABSOLUTELY UNACCEPTABLE!!! I WILL NEVER BUY ANOTHER CHEVROLET AGAIN. TERRIBLE SERVICE. *TR

Jun 29, 2013

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

A TRACTION CONTROL LIGHT COMES ON SAYS IT IS REDUCING SPEED AND THE CAR WILL LOOSE POWER AND JUST DIE. THIS IS SO DANGEROUS IT HAS HAPPENED THREE TIMES ON THE FREEWAY WITH MY KIDS IN THE. I RECEIVED A SPECIAL NOTICE RECALL BUT WHEN I TOOK IT IN THEY SAID THAT SINCE I WAS OVER THE MILEAGE THEY COULD NOT DO THE REPAIR. THE KEY IS ALSO STUCK IN THE IGNITION AND WILL NOT COME OUT DRAINING THE BATTER, AAA HAS COME OUT TWICE TO SWITCH THE BATTERY OUT FOR ME. THERE IS ALWAS A CLICKING SOUND COMING FROM THE DASHBOARD.

Aug 02, 2016

TRAVELING AT HIGHWAY SPEED ON 2 LANE ROAD, CHECK ENGINE AND TRACTION CONTROL LIGHTS ILLUMINATED THEN VEHICLE SHUT DOWN. LIGHTS AND RADIO WORKED BUT VEHICLE WOULD NOT TURN OVER. AFTER APPROXIMATELY 15 MINUTES VEHICLE CRANKED AND STARTED AND WAS DRIVABLE. TOOK TO CHEVROLET DEALER WHO MADE REPAIRS BY REPLACING 24 TERMINALS. VERBALLY TOLD ME THAT THERE WAS CORROSION ON WIRES ON THIS 2 YEAR OLD VEHICLE WITH BARELY 60,000 MILES. HAD THIS HAPPENED ON A MULTILANE INTERSTATE HIGHWAY SHUTTING DOWN LIKE THIS COULD HAVE BEEN VERY DANGEROUS. *TR

Oct 05, 2011

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

2009 CHEVROLET IMPALA. MARCH 2015 KEY FAILED TO DISENGAGE FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHIFT PARK FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THIS AFTER THE RECALL FOR IGNITION SWITCH. ALSO ON MAY 27, 2016 CAR STARED HAVING LOUD CLICKING SOUND WHEN AIR VENT IS SET TO AIR FROM OUTSIDE OR WHEN OFF. COMES FROM PASSENGER SIDE DASH BOARD. UPON LOOKING THIS ISSUE UP ONLINE MANY HAVE STATED A BAD ACTUATOR BEING THE CAUSE. THIS DEFINITELY APPEARS TO BE A MANUFACTURER DEFECT. CONTINUES EVEN WHEN CAR IS OFF SINCE IT SWITCHES DIRECTLY BACK TO THAT SETTING. MILEAGE IS 78251

May 31, 2016

GOING DOWN HIGHWAY GO TO ADJUST AC TEMP. AND THIS LOUD TAP TAP TAP TAP STARTS SOUNDING OFF IN DASH. SCARED ME CAUSED ME TO JUMP AND ALMOST LOSE CONTROL OF CAR. TOOK TO CHEVROLET DEALER THEY REPLACED BLEND DOOR ACTUATOR. I HAVE HAD THIS REPLACED FIVE DIFFER. TIMES UNDER WARRANTY. 2015 81000 MILES AND IT GOES OUT AGAIN. I AM NOW USE TO THE SOUND AND IT DOES NOT SCARE ME LIKE BEFORE. I HAVE TALKED TO OTHER IMPALA OWNERS AND THYE HAVE THE EXACT SAME PROBLEM. THEY SAID IT SCARED THEM TOO WHEN IT FIRST HAPPENED.

May 19, 2015

STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

2 complaints

THIS PROBLEM STARTED 2 YEARS AGO. MY CAR WOULD GIVE ME A WARNING "SERVICE TRACTION CONTROL. ENGINE POWER REDUCED." THEN THE CAR WOULD SHUT OFF. I TOOK THE CAR TO A LOCAL MECHANIC WHERE THE FIXED A SENSOR. THAT WAS AROUND A YEAR AGO. I TRAVEL A LOT FOR MY JOB AND TODAY I ARRIVED IN PORTLAND OREGON HAD PULLED OFF THE INTERSTATE TO GET FUEL, AND ONCE I PULLED OUT TO THE EXTREMELY BUSY INTERSECTION MY CAR DID THIS AGAIN! I WAS STOPPED AT A STOP LIGHT AND ONCE IT TURNED GREEN BOOM CAR DIED DUE TO TRACTION CONTROL. SO NOW I'M IN THE MIDDLE OF A VERY BUSY ROAD WITH TRAFFIC GOING AROUND 45 MPH ALMOST REAR ENDING ME. I TOOK THE KEY OUT OF THE IGNITION FOR ABOUT 45 SECONDS AND TRED STARTING IT WHICH WORKED. FOOLISHLY I THOUGHT I COULD AT LEAST MAKE IT TO THIS PARKING LOT RIGHT ACROSS THE STREET WHEN I WENT ABOUT 500 FEET IT DID IT AGAIN, IN AN EVEN WORSE SPOT. I TOOK THE KEY OUT OF THE IGNITION AGAIN FOR 45 SECONDS STARTED THE CAR AND GOT INTO THE PARKING LOT WHICH WAS NOW 50 FEET FROM ME. I SEARCHED ONLINE FOR WHAT COULD BE CAUSING THIS AND THAT'S WHERE I FOUND AT LEAST 50 OTHER PEOPLE HAVING THE SAME ISSUE AND TRYING TO GET GM TO HELP. I WILL NOT BE ABLE TO DO MY JOB IF I CAN NOT GET FROM PLACE TO PLACE SAFELY. THIS IS A MAJOR SAFETY ISSUE THAT HAS THE POTENTIAL TO KILL PEOPLE.

May 02, 2016

I BOUGHT MY 2009 CHEVROLET IMPALA USED IN APRIL 2015, AND SINCE THEN I HAVE HAD THE WARNING SERVICE TRACTION CONTROL, FOLLOWED BY ENGINE POWER REDUCED POP UP ABOUT A DOZEN TIMES, WITH VARYING LENGTHS BETWEEN INCIDENTS, BUT NOT UNTIL YESTERDAY DID THE CAR RESPOND IN ANY WAY. YESTERDAY I WAS ACCELERATING UP AN INTERSTATE ENTRANCE RAMP WHEN THE SERVICE TRACTION CONTROL MESSAGE POPPED UP, THEN ENGINE POWER REDUCED, AND I PAID LITTLE ATTENTION UNTIL QUICKLY AFTER THE SECOND MESSAGE I REALIZED I HAD NO POWER, I HAD THE ACCELERATOR TO THE FLOOR AND THE CAR WASN'T RESPONDING, THE ENGINE HAD SHUT DOWN. SO I TURNED ON MY HAZARD FLASHERS AND TRIED TO PULL OVER TO THE BERM, BUT HAD TO FIGHT THE DEAD STEERING WHEEL TO DO SO, THE POWER STEERING HAD STOPPED WORKING WHEN THE ENGINE SHUT DOWN. THE CAR WOULDN'T IMMEDIATELY RESTART ONCE I HAD COME TO A STOP, BUT AFTER LETTING IT SIT FOR A FEW MINUTES, IT STARTED AND I HAD NO FURTHER ISSUES GETTING HOME. I HAVE READ ABOUT THIS PROBLEM WITH THIS MODEL VEHICLE HERE ON THIS WEBSITE, BUT THIS IS THE FIRST TIME THE ENGINE HAS SHUT DOWN ON ME AFTER THE TWO WARNING MESSAGES, AND I WAS VERY LUCKY THAT THERE WAS NO TRAFFIC IN THE LANE I WAS TRYING TO MERGE INTO WHEN IT DID HAPPEN.

Jan 04, 2016

STRUCTURE,LATCHES/LOCKS/LINKAGES

2 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR DOORS ON THE VEHICLE WOULD NOT UNLOCK AND LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN STATED THAT THE DOOR LOCK MECHANISM WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Oct 19, 2015

A DEAD BATTERY AT THE AIRPORT PARKING LOT IN A 2009 CHEVROLET IMPALA MAY NOT SEEM LIKE A PROBLEM, HOWEVER THERE IS NO MECHANICAL TRUNK RELEASE FROM INSIDE THE VEHICLE AND MY BACK SEAT DOESN'T FOLD DOWN, SO I COULDN'T CRAWL INTO THE TRUNK TO TRIP THE EMERGENCY RELEASE, I WAS UNABLE TO GET TO MY JUMPER CABLES. THEN WHEN I TRIED TO GET THE KEY OUT OF THE IGNITION TO LOCK THE CAR TO GO MAKE A CALL. GUESS WHAT WITH THE BATTERY DEAD I COULDN'T GET THE KEY OUT OF THE IGNITION EITHER. A HUGE CONCERN OF MINE IS THIS; IF THAT CAR WAS INVOLVED IN AN ACCIDENT, WHERE THE BATTERY WAS DESTROYED, THERE WOULD NOT BE ANY MEANS TO ACCESS THE TRUNK WHERE EMERGENCY EQUIPMENT IS STORED, SUCH AS FIRST AID KITS, FIRE EXTINGUISHERS. *TR

Dec 24, 2009

STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

VEHICLE SHUTOFF AND I LOST STEERING AND BRAKING CAUSING VEHICLE TO CRASH AND AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS IN MOTION.

Oct 06, 2015

Crash: 1

Injuries: 1

I WOKE UP IN THE HOSPITAL WITH A BRAIN INJURY, TONGUE NEARLY CUT IN HALF, THORATIC SPRAIN, NECK SPRAIN, ETC. FROM WHAT I HAVE BEEN TOLD, I WAS GOING AT LEAST 60-65 MPH WHEN I HAD MY FRONT END CRASH AND MY HEAD WENT THROUGH THE WINDSHIELD. I HAD NUMEROUS ISSUES ALREADY SUBMITTED TO CHEVY, SUCH AS THE STEERING ISSUES I HAD. THE AIR BAGS DID NOT DEPLOY. I LATER WAS DRIVING DOWN THE ROAD AND WHEN I WAS TURNING MY VEHICLE SHUT OFF. *TR

Feb 19, 2015

Crash: 1

Injuries: 1

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 35 MPH, THE VEHICLE LOST POWER AND JERKED. IN ADDITION, THE SERVICE STABILITY TRACTION AND POWER REDUCED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

Jul 10, 2015

I WAS DRIVING DOWN THE HIGHWAY WHEN TRACTION CONTROL AND CHECK ENGINE LIGHTS CAME ON. CAR WENT INTO REDUCED POWER MODE AND FINALLY DIED WHILE STILL MOVING. LOST POWER STEERING. THEN MY CAR SHUT DOWN, HAD A VERY DIFFICULT TIME GETTING IT OFF THE ROAD. THERE SEEMS TO BE MANY COMPLAINTS ABOUT THIS. WITH THIS HAPPENING ON A VERY BUSY HIGHWAY, MYSELF OR MY DAUGHTER COULD HAVE BEEN KILLED BY ONCOMING TRAFFIC, DUE TO CAR SHUTTING DOWN. COST OF TOW AND SERVICE 350.00 I ALSO HAVE HAD THE CAR PUT IN FOR THE SEATBELT AND AIRBAG LIGHTS GOING OFF, SINCE BEING IN THE CHEVROLET DEALER, THE LIGHTS NEVER GO OFF. *TR

Aug 22, 2013

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

2 complaints

DRIVING ON INTERSTATE VEHICLE SUDDENLY LOST ALL POWER AND WOULD NOT ACCELERATE & QUICKLY DECELERATED WITH ANY PRIOR WARNING. 18 WHEELER ALMOST REAR ENDED ME. INSTRUMENT PANEL DISPLAYED, ENGINE POWER REDUCED,SERVICE TRACTION CONTROL, SERVICE STABILITRAK, AND CHECK ENGINE LIGHT. FINALLY EXITED INTERSTATE SAFELY AND SHUT DOWN ENGINE THINKING IT WAS GOING TO BLOW UP AND AFTER 2-3 TRIES TO RESTART MESSAGES DISAPPEARED AND VEHICLE SEEMED TO BE OK. TOOK VEHICLE TO MECHANIC & FOUND CODES EVIDENCING THE LOSS OF COMMUNICATION BETWEEN THE TAC AND OR THE APP UNITS CAUSING VEHICLE TO GO INTO LIMP MODE BUT COULD NOT GET THE CONDITION TO REOCCUR. MECHANIC HAD TO REMOVE CODES TO PERMIT TO DUPLICATE PROBLEM, COULD NOT DUPLICATE AND TOLD ME TO WAIT UNTIL RECURRED. WHILE LOOKING FOR REPAIR SHOP WAS SCARED IT WOULD HAPPEN AGAIN RECEIVED LETTER FROM GM STATING IF THE ABOVE CONDITION HAD OCCURRED THEY WOULD FIX. CALLED GM DEALER MENTIONED LETTER THEY REFUSED TO REPAIR UNLESS THE MESSAGES WERE PRESENT ON PANEL, REFUSED TO LOOK AT THE VEHICLE. CALLED GM CUSTOMER SERVICE REFERENCING LETTER, EXPLAINED GM DEALER REFUSED TO REPAIR. WAS TOLD BY ANGELA ISSUE WAS SAFETY RELATED PROBLEM BUT GM WOULD NOT ADMIT TO SAFETY ISSUE. GM AGREED TO PAY FOR ONE HOUR OF DIAGNOSTIC TIME TO DETERMINE IF VEHICLE QUALIFIED FOR REPAIR, DEALER WAS UNABLE TO DUPLICATE PROBLEM, REFUSED TO REPAIR. CALLED GM AND WAS TOLD NO REPAIR WOULD BE MADE EVEN THOUGH THE PROBLEM HAD OCCURRED AS STATED IN THE LETTER AND TO WAIT UNTIL SITUATION OCCURRED AGAIN THEN NOT TO START ENGINE AND TOW TO GM DEALER. WAS TOLD GM WOULD NOT PAY FOR TOW OR INCONVENIENCE AND IF THEY COULD SEE CODES THEY MIGHT REPAIR PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE SINCE WHEN THIS OCCURS THE VEHICLE LOSES ALL POWER AND BASICALLY SHUTS DOWN AND WILL NOT ACCELERATE BEYOND 5 MPH IF AT ALL. [XXX] [XXX] [XXX]@GMAIL.COM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Jun 19, 2015

MY ENGINE POWER REDUCED LIGHT CAME ON ALONE WITH THE TRACTION LIGHT. *TR

Oct 13, 2014

AIR BAGS,ENGINE

2 complaints

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE LOWER ENGINE POWER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT AN UNKNOWN PART NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

May 28, 2015

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT ALTHOUGH THE VEHICLE HAS NEVER BEEN INVOLVED IN A CRASH THE AIR BAGS HAD TO BE REPLACED A TOTAL OF ELEVEN TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Sep 17, 2014

SERVICE BRAKES,ENGINE

2 complaints

WE RECEIVED A LETTER SAYING THIS YEAR AND MODEL HAVE A POOR SOLDER CONNECTION THAT CAUSES REDUCTION IN ENGINE POWER AND TRACTION CONTROL FAILURE. OUR CAR HAS THIS PROBLEM. HOWEVER, CHEVROLET WILL ONLY PAY FOR THE FIX IF IT IS UNDER WARRANTY AND HAS LESS THAN 120,000 MILES. WE BELIEVE THAT MOST SIX YEAR OLD CARS HAVE MORE THAN 120,000 MILES AND CHEVROLET IS JUST COVERING THEMSELVES FROM LAWSUITS WITH THIS LETTER. IF THEY SOLDERED SOMETHING IMPROPERLY THEY SHOULD FIX IT REGARDLESS OF THE MILEGE ON A VEHICLE.

May 11, 2015

AFTER BRAKING TO MAKE A TURN, THE FOLLOWING WARNINGS CAME ON: REDUCED ENGINE POWER, SERVICE STABILATRAK, AND TRACTION CONTROL OFF. PLUS THE ENGINE WARNING LIGHT CAME ON. FORTUNATELY NO ACCIDENT OCCURRED FROM THIS AND I DID EXPERIENCE REDUCTION IN ENGINE POWER. THESE WARNINGS REMAINED ON FROM THE ONSET UNTIL THIS MORNING, 06/25/12, WHEN I CHECKED IT AGAIN. NOW THE WARNINGS ARE NOT THERE. I STARTED THE CAR AND MOVED IT TO SEE IF THEY WOULD COME BACK ON AND SO FAR, NOTHING. I HAVE READ THAT THERE HAVE BEEN NUMEROUS COMPLAINTS OF THIS PROBLEM WITH GM VEHICLES PARTICULARLY THIS MODEL. I WANT TO ADD OUR VEHICLE TO THE COMPLAINT LIST DUE TO THE UNCERTAINTY OF DEPENDABILITY OF THE CAR AND THE POTENTIAL FOR SERIOUS PROBLEM AND POTENTIAL FOR ACCIDENT.. I HOPE THAT WITH ENOUGH COMPLAINTS, A RECALL WILL BE ISSUED BY GM. *TR

Jun 25, 2012

STEERING,ENGINE

2 complaints

WHILE DRIVING ON THE HIGHWAY AT 55 MPH THE CAR LOST POWER AND DISPLAYED "REDUCED ENGINE POWER." I LOST COMPLETE POWER AND LUCKILY WAS ABLE TO COAST TO THE SHOULDER. IT WAS VERY SCARY AND VERY DANGEROUS. *TR

Apr 30, 2015

I HAD JUST TURNED ONTO THIS ROAD, HAD NOT EVEN GONE A MILE. NO SPEED, NO BLACK MARKS, CAR SHUT DOWN RAN OFF THE ROAD AND HIT A TREE STUMP. TOTAL THE CAR. THE STEERING WHEEL WAS BENT ALMOST IN HALF. I HAVE PICTURES OF THE CAR. I GOT THIS CAR NEW, SO ALL MILES WE'RE PUT ON IT BY ME. I BROKE MY HIP, BACK, KNEE, DISLOCATED MY ELBOW, CRUSHED MY ANKLE AND FOOT. HAD A HEAD INJURY, A DEFLATED LUNG. I WAS IN THE HOSPITAL FOR TWO MONTHS AND A NURSING HOME FOR A MONTH. I HAVE HAD 14 SURGERIES. STILL NOT ABLE TO WORK OR DO A LOT OF THINGS FOR MY SELF. WITH THE RECALLS SHOWING THE ISSUES OF THE ENGINE SHUTTING OFF, I NEED THIS LOOKED INTO. *TR

Jul 12, 2014

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM

2 complaints

'SERVICE TRACTION CONTROL' 'ENGINE POWER REDUCED' AND ENGINE LIGHT CAME ON. CAR LOST ALL POWER. I HAD TO WAIT SEVERAL MINUTES BEFORE IT WOULD START AGAIN. I WAS DRIVING 65 MPH ON MY DAILY DRIVE OF 60 MILES ONE WAY. THANK GOODNESS I WASN'T PASSING AND DID NOT HAVE MY CHILDREN IN THE CAR! THIS HAS HAPPENED SEVERAL TIMES SINCE WHERE I HAVE NOT LOST ALL POWER BUT PARTIAL, THE CRUISE CONTROL WILL QUIT WORKING AND THE CAR HAS VERY LITTLE POWER. *TR

Apr 08, 2015

IN APRIL 2013, THE TRACTION CONTROL AND ABS WARNING LIGHT BEGAN COMING ON, IN MY 2009 IMPALA, WHEN MAKING A LEFT TURN. THE LIGHTS BEGAN TO COME ON MORE FREQUENTLY AND WOULD STAY ON FOR LONGER TIMES. I TOOK THE CAR TO THE DEALER BUT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE PROBLEM HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THIS VEHICLE.THE LIGHTS WOULD STAY ON FOR A LONGER PERIOD OF TIME. THE PROBLEM HAS NOT BEEN FIXING BY THE DEALER. BUT THEY KEEP CHARGING ME $100 PER VISIT. *TR

May 10, 2014

STEERING,WHEELS,SERVICE BRAKES

2 complaints

I HAVE A 2009 CHEVROLET IMPALA WITH 89756+ MILES. I HAVE BEEN HAVING ISSUES WITH THE CAR'S TRACTION SERVICE CONTROL AND ABS LIGHTS. THE LIGHTS STAYS ON AND WHEN I TURN THE CAR MAKES A GRINDING SOUND AND SOMETIMES STALLS. WHEN THE LIGHT GOES OFF, THE CAR LOSES SOME BRAKE CONTROL. I HAVE TAKEN IT TO 3 DIFFERENT AUTO MECHANICS. I REPLACE THE GAS PEDAL (TWICE), THE LEFT BARRING AND THE PROBLEM HASN'T GONE AWAY. I HAVE BEEN RESEARCHING THIS FOR A YEAR NOW. MY RESEARCH SHOWS THAT THIS IS AN ISSUE THAT IS HAPPENING TO A LOT OF 2009 CHEVY IMPALAS. THERE ARE MULTIPLE WEBSITES AND FORUMS SUPPORTING THIS ISSUE SHOULD RECALL BY CHEVROLET. THIS IS VERY RECKLESS. I ONLY DRIVE MY CAR TO WORK AND BACK. I AM FEARFUL EVERY TIME I GET IN MY CAR. I CANNOT AFFORD TO KEEP PAYING FOR REPAIRS THAT ARE NOT SOLVING THE PROBLEM. PLEASE LOOK INTO THE TRACTION CONTROL SERVICE & ABS SYSTEM ISSUES IN THE 2009 CHEVROLET IMPALA. *TR

Mar 22, 2015

WAS DRIVING 35 MPH,IN A 40 MPH ZONE,STEERING LOCKED UP AND HIT A CURVE..COULD NOT STEER,THEN AFTER I HIT CURVE . STEERING WENT BACK TO NORMAL..I'M NOT GOING TO DRIVE A CAR THATS UNSAFE... *TR

Nov 15, 2012

Crash: 1

STEERING,VEHICLE SPEED CONTROL,ENGINE

2 complaints

ON MY DISPLAY I HAVE SEEN DAILY (SERVICE TRACTION ACTION) AND (ENGINE POWER REDUCED) ALONG WITH (SERVICE AIRBAG) FOR MORE THAN A YEAR, DID NOT SERVICE DUE TO COST AND IT IS NOT MY FAULT! MY CAR USUALLY SLOWS DOWN ONCE THE ENGINE POWER REDUCED DISPLAYS CAUSING THE CAR TO JERK DUE TO ME TRYING TO GIVE IT MORE GAS SO AS NOT TO BE HIT FROM THE BACK. AS MY GRANDCHILDREN AND I WERE HEADED HOME ON THE FREEWAY MY CAR DECIDED TO JUST SHUT OFF. ON THE DISPLAY IT READ FIRST.. SERVICE TRACTION ACTION AND THEN STARTING DISABLED SERVICE THROTTLE. MY CAR IMMEDIATELY LOST POWER AND I BEGAN TO PRAY HOPING I WOULD NOT GET HIT FROM THE BACK WITH MY GRANDCHILDREN SITTING IN THE BACK. ONCE I PULLED OVER MY CAR WOULD NOT START I SAT FOR ABOUT A MINUTE AND TRIED TO START AGAIN AND IT STARTED. JUST TODAY 01/12/2015, WITH MY GRANDCHILDREN IN THE BACK OF MY CAR AGAIN MY CAR DECIDED TO LOOSE POWER AGAIN BUT THIS TIME IT DID SOMETHING VERY DIFFERENT, IT WOULD NOT ALLOW ME TO FIRST REVERSE AND THEN IT ALLOWED ME TO BUT SOON AFTER I COULD NOT GO FORWARD. THE GAS PEDDLE ACTED AS THOUGH THE CAR WAS COMPLETELY TURNED OFF BUT THE CAR WAS RUNNING. WHEN I ATTEMPTED TO PRESS THE GAS PEDDLE I PRESSED IT ALL THE WAY DOWN TO THE FLOOR, NOTHING HAPPENED. I ENDED UP CALLING A TOWING SERVICE AND AFTER TELLING THEM WHAT HAPPENED I WAS TOLD MY ISSUES STEMMED FROM A ELECTRICAL SYSTEM ISSUE THAT CHEVY HAD RECALLED. THIS DOES NOT MAKE ANY SENSE FOR SO MANY OF US TO GO THROUGH THE SAME ISSUES BUT NOTHING BE DONE ABOUT THESE ISSUES. SOMETHING NEEDS TO BE DONE QUICKLY!! *TR

Feb 13, 2015

I WAS DRIVING HOME ON THE FREEWAY AT ABOUT 70 MPH AND THE SERVICE ENGINE LIGHT WENT ON WITH IT SAYING "REDUCED ENGINE POWER" ON DISPLAY. ABOUT 10 SECONDS LATER I COULD NOT ACCELERATE, THE CAR BEGAN TO START SLOWING DOWN AND I LOST ABILITY TO MANEUVER THE STEERING EASILY AS THE STEERING WHEEL LOCKED UP. I WAS ABLE TO PULL OFF ON THE SIDE OF THE FREEWAY AND I HAD TO TURN THE CAR OFF AND WAIT ABOUT 10 MINUTES FOR THE PROBLEM TO CLEAR UP. *TR

Mar 23, 2014

POWER TRAIN,TRACTION CONTROL SYSTEM,ENGINE

2 complaints

SERVICE TRACTION CONTROL COMES UP AND REDUCE ENGINE POWER. NEVER HAD ANY PRIOR ISSUES WITH MY VEHICLE UNTIL NOW. JUST GOT IT BACK FROM THE DEALERSHIP TODAY AND HAVING TO TAKE IT BACK TOMORROW BECAUSE THE SAME THING OCCURRED AGAIN. I NEED THIS ISSUE RESOLVED AND AM NOT THE ONLY ON THAT HAS HAD THIS ISSUE. I NEED MY VEHICLE FIXED AND DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR A MANUFACTURING ISSUE. *TR

Mar 19, 2014

I WAS DRIVING ON CITY STREETS AND MY CHECK ENGINE AND TRACTION CONTROL LIGHT CAME ON. THE DASH ALTERNATED BETWEEN "SERVICE TRACTION CONTROL" AND "REDUCED ENGINE POWER." YES THE ENGINE POWER WAS REDUCED BUT I WAS STILL ABLE TO DRIVE IN THE CITY. *TR

Sep 13, 2013

ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM

2 complaints

STABILITY/TRACTION CONTROL SYSTEM ACTIVATES FOR NO REASON. THIS CAUSES A SPONTANEOUS MAJOR REDUCTION IN ENGINE POWER. THIS HAPPENED WHILE PASSING A SEMI-TRACTOR TRAILER ON AN INTERSTATE. FORTUNATELY, I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND STOP. SHUTTING THE ENGINE OFF FOR SEVERAL MINUTES APPARENTLY ALLOWED THE SYSTEM TO RESET. THIS HAS HAPPENED ABOUT A DOZEN TIMES SINCE. HAD I BEEN PASSING ON A 2-LANE ROAD, IT VERY LIKELY COULD HAVE CAUSED A HEAD-ON COLLISION. *TR

Jan 14, 2014

I WAS DRIVING DOWN HWY 50 ON A CLEAR DRY DAY AND THE ENGINE LITE COMES ON WITH THE TRACTION CONTROL WARNING, SAYING ENGINE POWER REDUCED. THEN THE POWER SHUT OFF INCLUDING THE STEERING CAUSING ME TO PULL THE CAR OFF INTO THE DIRT OFF THE FREEWAY. DUE TO THIS MY FRONT BUMPER GOT CRACKED. THIS PROBLEM IS NOW A RE-OCCURRING PROBLEM. *TR

Jan 09, 2014

Crash: 1

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM

2 complaints

DRIVING 65 ON FREEWAY CAR SLOWS DOWN TO 40 CHECK ENGINE LIGHT SAYS SERVICE TRACTION CONTROL. *TR

Dec 30, 2013

I WAS DRIVING ON THE INTERSTATE WHEN I REC'D THE FOLLOWING MESSAGES: SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER. THE ENGINE LIGHT AND THE TRACTION CONTROL LIGHTS ALSO CAME ON. I WAS ABLE TO GO APPROX 50-55 MPH. I WAS VERY LUCKY THAT I WAS NEAR AN EXIT. AS I WAS EXITING, A MESSAGE CAME ON TELLING ME THAT THE POWER WAS BEING TURNED OFF OR STOPPED. I CAN'T REMEMBER THE EXACT WORDS. I THEN HAD NO ABILITY TO ACCELERATE AND MY ONLY OPTION WAS TO PULL OFF THE SIDE OF THE ROAD. EVEN THOUGH I WAS ABLE TO PULL OFF THE SIDE, IT WAS NOT IN A SAFE PLACE AND TRAFFIC WAS GOING BY AT THE SPEED OF 55-60 MPH AND I WAS BARELY OVER THE WHITE LINE. I CALLED A TOW TRUCK, AND HAD IT TOWED TO MY MECHANIC. THIS HAPPENED AT 4:15 ON A FRIDAY AFTERNOON. MY MECHANIC DIDN'T LOOK AT IT UNTIL MONDAY AND COULD NOT FIND ANYTHING WRONG WITH IT. HE DROVE IT ALL OVER AND HE CHECKED EVERYTHING HE COULD THINK OF. I TRUST THIS MECHANIC. HE DID SAY THAT HE WAS AFRAID HE WOULD HAVE TO SEND ME TO THE DEALER TO HAVE IT LOOKED AT. I CAME HOME, GOOGLED THE PROBLEMS AND ENDED UP AT EDMUNDS.COM IN A FORUM FOR CHEVY OWNERS WITH THIS ISSUE. WHILE NO ONE WAS HURT THIS TIME, THAT IS JUST A BLESSING. HOW MANY PEOPLE WILL NEED TO BE HURT, MAIMED OR EVEN KILLED BEFORE THEY ISSUE A RECALL AND DO SOMETHING ABOUT A PROBLEM THAT IS VERY OBVIOUS. HOW MUCH MONEY AND TIME WILL I SPEND TAKING THIS TO A DEALER WHO DOESN'T KNOW ABOUT THE PROBLEM AND WON'T DIAGNOSE IT CORRECTLY THE FIRST TIME? AMERICA WANTS AMERICANS TO BUY AMERICAN MADE PRODUCTS. I OWNED A FOREIGN VEHICLE FOR 9 YEARS AND IT NEVER LEFT ME STRANDED THE WAY THIS CHEVROLET IMPALA DID AFTER OWNING IT FOR 7 MONTHS! I THINK IT IS PAST TIME SOMETHING WAS DONE. FOR THOSE OF US WHO HAVE THE PROBLEM NOW AND FOR THOSE WHO ARE OUT THERE JUST WAITING FOR THIS TO HAPPEN TO THEM. SAFETY SHOULD COME FIRST! *TR

Jun 05, 2012

TIRES,WHEELS

2 complaints

A FRONT TIRE DEVELOPED A BUBBLE PROTRUDING FROM A SIDEWALL CRACK ON THE INSIDE OF MY GOODYEAR LS-2 TIRE. A SECOND LS-2 FAILED FROM A SIMILAR SIDEWALL CRACK AT JUST OVER 30,000 MILES. MY 3RD LS-2 IS CURRENTLY FAILING ON THE INTERIOR SIDEWALL WITH ABOUT 48,000 MILES ON THE CAR. THE TREAD WAS GOOD ON ALL TIRES REPLACED. *TR

Oct 23, 2013

FRONT TIRES HAVE EXCESSIVE WEAR ON THE INSIDE AND OUTSIDE OF THE TIRES ONLY. ORIGINAL GOODYEAR INTEGRITY TIRES ARE STILL ON THE CAR. REAR TIRES ARE FINE AND LOOK "NORMAL". AFTER READING ABOUT OTHER ISSUES LIKE THIS IT MAKES ME BELIEVE THERE IS SOME SORT OF ISSUE WITH THE ALIGNMENT OF THE CAR. I AM CONCERNED ABOUT THE SAFETY OF MY VEHICLE. IT WILL NOT PASS INSPECTION AS IT IS. I WILL HAVE TO REPLACE THE TIRES BECAUSE THERE IS NO TREAD ON THEM EXCEPT FOR IN THE MIDDLE OF THE TIRES WHICH IS REALLY ODD. NOT SURE HOW MANY PEOPLE HAVE THIS PROBLEM. THIS IS MY SECOND IMPALA AND I'VE NEVER HAD THESE ISSUES BEFORE. I HAVEN'T CONTACTED THE DEALERSHIP YET ABOUT THIS. I WILL SEE WHAT THEY HAVE TO SAY. *TR

Sep 13, 2011

SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING

2 complaints

THIS HAS HAPPENED SEVERAL TIMES IN THE LAST 2 YEARS, REALLY SPORADIC SOMETIMES TWO OR THREE TIMES A DAY SOMETIMES NOT AT ALL. WHILE DRIVING DOWN THE HIGHWAY A MESSAGE POPS UP ON MY DISPLAY STATING SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED. ON SEVERAL OCCASIONS IT COMPLETELY SHUTS DOWN THE VEHICLE; BRAKES, STEERING AND ALL. FORTUNATELY I HAVE NOT HAD ANY ACCIDENTS ALTHOUGH THERE HAVE BEEN SOME CLOSE CALLS. I HAVE FOUND SEVERAL FORUMS WITH NUMEROUS PEOPLE WITH THE SAME ISSUE. A RECALL IS PROMINENT! *TR

Jun 13, 2012

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE STEERING WHEEL BEGAN TO VIBRATE EXCESSIVELY AS HE ENGAGED THE BRAKES. IN ADDITION, THE CONTACT STATED THAT THE ENGINE WOULD ROAR EXTREMELY LOUDER THAN USUAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER ADVISED THE CONTACT THAT WHEN THE ROTORS WERE HEATED, THEY WOULD BECOME WARPED AS IT WAS A NORMAL OCCURRENCE. THE DEALER TOOK THE VEHICLE FOR A TEST DRIVE WHILE THE ENGINE WAS COLD AND THE VEHICLE PERFORMED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE AND ONLY HAP WHEN DRIVING LONG DISTANCES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,500 AND THE CURRENT MILEAGE WAS 16,900.

Dec 14, 2010

SERVICE BRAKES, HYDRAULIC,POWER TRAIN

2 complaints

IN JUNE 2010 I WAS DRIVING ON THE INTERSTATE 90 WEST TOWARD DENVER CO. THE TERRAIN WAS STEEP AND WINDING AND DUE TO HEAVY TRAFFIC THE PACE WAS FAST. THE TRAFFIC AHEAD OF ME BEGAN SLOWING AND I BEGAN TO SLOW BY STEADY LIGHT PRESSURE ON THE BRAKE PEDAL. MY BRAKES HEATED UP FAST AND I FOUND MYSELF WITHOUT BREAKS FOR A SHORT PERIOD OF TIME DUE TO THE ROTORS FEELING AS THOUGH THEY WERE WARPED AND THE FRONT END STARTED VIBRATING. I DOWN SHIFTED TO 3RD. GEAR BUT THAT WAS NOT ENOUGH TO SLOW ME ENOUGH SO I DOWNSHIFTED TO 2ND AND THIS STILL WAS NOT ENOUGH TO MAINTAIN A DOWNHILL SPEED TO KEEP FROM HAVING TO USE THE BRAKES. FINALLY I SHIFTED TO !ST GEAR TO MAINTAIN THE SAFE SPEED THAT I NEEDED. THE PROBLEM SEEMS TO BE THAT THE CAR FREEWHEELS SO EXCELLENT THAT EVEN ON LOWER GRADES AS EXPERIENCED IN THE CAROLINAS IN OCTOBER WHEN WE WERE THERE THE CAR IS ALMOST IMPOSSIBLE TO GEAR DOWN SO AS NOT TO OVERHEAT THE BRAKES WHEN TRYING TO MAINTAIN POSTED SPEEDS IN MOUNTAINOUS COUNTRY. I DISCUSSED THIS WITH SOLOMON CHEVROLET IN DOTHAN WHERE I GET THE CAR SERVICED AND THE DEALER FROM WHOM I PURCHASED THE CAR. THEY HAD NO SUGGESTIONS BUT ASSURED ME THERE WAS NOTHING THEY COULD DO DEALERSHIP WISE TO HELP ME. I FEEL IT IS A VERY DANGEROUS SITUATION WHICH DOES NOT SURFACE UNLESS YOU DRIVE IN THE MOUNTAINS. *TR

Dec 07, 2010

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED HE HAD EXPERIENCED BRAKE FAILURE SINCE THE DATE OF PURCHASE. WHEN THE BRAKES WERE APPLIED, THE PEDAL WOULD PULSATE ABNORMALLY. THE BRAKES WOULD ALSO MAKE AN ABNORMAL NOISE SIMILAR TO SCRAPING METAL WHEN APPLIED. THE DEALER REPLACED THE REAR ROTORS AND BRAKE PADS THREE TIMES BUT TO NO AVAIL. IN ADDITION, THE CONTACT ALSO STATED WHEN THE GEAR SHIFTER WAS PLACED IN PARK; THE VEHICLE WAS ABLE TO DRIFT FORWARD AND BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE AND THERE WERE NO FURTHER REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 8,143 AND THE CURRENT MILEAGE WAS 17,009.

Jul 26, 2010

SUSPENSION,ELECTRICAL SYSTEM,AIR BAGS

1 complaint

None

Aug 16, 2024

SERVICE BRAKES, HYDRAULIC,STRUCTURE,ENGINE

1 complaint

The contact owns a 2009 Chevrolet Impala. The contact stated while driving 60 MPH, there was an abnormal sound coming from underneath the vehicle. The traction control, ABS, and check engine warning lights were illuminated. The vehicle was taken to a local mechanic however, a diagnostic test could not be performed due the excessive rust underneath the vehicle. The mechanic was unable to hoist the vehicle on the lift because safety and liability issues. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 81,000.

Feb 06, 2024

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

While driving the car it would pop up a message saying “ENGINE POWER REDUCED”. Today while driving it home it popped up with a message saying “STARTING DISABLED, SERVICE THROTTLE” and then the car wouldn’t drive and I had to pull over on the side of the road. For months now when I drive and accelerate at times the car would almost grind. I believe it has to do with the traction control or the transmission.

Mar 03, 2023

STEERING,ENGINE,LATCHES/LOCKS/LINKAGES

1 complaint

The contact owns a 2009 Chevrolet Impala. The contact stated that upon open or closing the front driver’s side door, he heard an abnormal sound. Additionally, the contact stated that while driving at an undisclosed speed, he heard a howling sound. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering pump needed to be replaced. The vehicle was not repaired. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty door actuator. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.

Feb 27, 2023

STEERING,WHEELS

1 complaint

When I make a left or right turn the my car stops and struggles to accelerate. Meanwhile making a loud sound from underneath the front of the car. It sounds like something is getting ready to snap.

Jun 03, 2021

AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

MY DASHBOARD SAYS MY SEATBELT IS OFF IT SAYS MY AIRBAG IS OFF IT HAS ABS AND TRACKING THE LIGHTS IN THE DASHBOARD EVERYTHING COMES ON AND GOES OFF YOU HAVE TO SEE IT IN ORDER TO BELIEVE WHAT I'M SAYING BECAUSE I DIDN'T TOOK IT TO EVERYONE AND THEY KEEP TELLING ME THEY CAN'T DO NOTHING ABOUT THE AIRBAG SENSOR AND THE OTHER SENSORS COULD BE ANYTHING

Apr 19, 2021

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

GAS PEDAL HAS LAG TO IT. ALMOST EVERY TIME YOU GO TO TAKE OFF SOMETIME IT DOESN'T RESPOND TILL YOUR QUARTER WAY INTO PUSHING PETAL MUST PUSH PETAL FARTHER IN BEFORE IT WILL ACCELERATE CAUSING IT TO JERK HARD. MY FRIEND HAS SAME CAR AND PROBLEM ALSO SERVOS IN DASH FOR HEATER KEEP CLICKING AND MALFUNCTIONING AFTER MULTIPLE REPLACEMENTS, MY OTHER FRIENDS 2010 IMPALA DOES THIS AS WELL.

Mar 11, 2021

ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL

1 complaint

MY CAR STARTED PUTTING AN EVERYTHING WAS DIM WHILE I WAS DRIVING THE BRAKE LIGHT AN CHECK ENGINE LIGHT BOTH WERE ON

Dec 29, 2020

POWER TRAIN,UNKNOWN OR OTHER

1 complaint

GEAR SHIFT IS STICKING IN PARK. *TR

May 24, 2020

SEAT BELTS,WHEELS,FUEL/PROPULSION SYSTEM

1 complaint

SEATBELTS AREN'T LOCKING UP, WHEN TURNING IT'S GIVING ME DELAYS THEN NORMAL ACCELERATION KICKS BACK IN. *TR

May 12, 2020

SUSPENSION,POWER TRAIN,ENGINE

1 complaint

JUST KEEPS SHOWING WARNING SIGNALS A TRACTION CONTROL. THE FRONT LEFT STRUT COVER IS CORRODED WHICH WAS TOLD TO ME EVENTUALLY THE STRUT WILL COME THROUGH THERE. SHOWING NO SIGNS OF THE FAN WORKING TO COOL THE CAR DOWN WHICH THEN READS ENGINE TOO HOT TURN OFF AC. *TR

May 12, 2020

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

1 complaint

WHILE DRIVING OIL PRESSURE LOW STOP ENGINE COMES ON IN MY DIC EVEN THOUGH MY OIL IS PERFECTLY FINE MY REAR TURNING SIGNAL IS NOT FLASHING BUT IS LIT AND WORKING FOR EVERYTHING ELSE MY TEMPERATURE GAUGE SHORTS OUT AT TIMES EVEN AFTER I REPLACED THE SENSOR PASSENGER AIR BAG OFF EVEN WITH PASSENGER INSIDE NHTSA RECALL NUMBER 16V507 NHTSA RECALL NUMBER 14V355 I BELIEVE THE TRUE PROBLEM IS THE BCM THE DOOR ACTUATORS ARE FAULTY

Apr 21, 2020

STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

AFTER I GETTING THE TRANSMISSION FULLY REPAIRED AFTER IT WENT OUT OF NOWERE ANYWAY I WAS DRIVING AND THE STEERING WHEEL LOCKED UP ON ME AND THE SINS ARE STARTED GOING CRAZY IN THE CAR AND I AM ONE PAYMENT AWAY FROM OWNING THE VEHICLE AND THE LAST FEW MONTHS STARTING THE BEGINNING OF THIS YEAR I'VE NOTICED ONE PROBLEM AFTER ANOTHER THE SEAT BELT IN THE PASSENGER'S FRONT SIDE DOES NOT WANT TO LOCK ALSO IT'S SAYING THAT IT NEEDS SERVICE AND AS FAR AS I'M CONCERNED I BOUGHT THIS CAR BARELY TWO YEARS AGO IN 2017 I'M FINANCING IT ON A LEASE ONCE I FINISH THIS LAST PAYMENT IT'LL BE A LITTLE OVER 7,000 THAT I PAID FOR IT I FEEL LIKE THE DEALER GOT OVER ON ME BECAUSE IT'S MY FIRST VEHICLE AND I DIDN'T KNOW EXACTLY WHAT I WAS DOING THIS WASN'T THE CAR THAT I WANTED IF ANYTHING THEY AVOIDED SELLING ME THE CAR THAT I WANTED AND GAVE ME THIS ONE EVERYTHING SEEMED FINE FOR AWHILE BUT SLOWLY STARTED TO ALL BREAK DOWN THE TIRES ARE STARTING TO SAY TRACTION CONTROL AND ABS IS ON AND NEVER GOES OFF THE CAR SHAKES WHEN I DRIVE ALSO THE WINDOWS ARE STARTING TO GET STUCK WHERE THEY MIGHT WANT TO ROLL UP IN MIGHT NOT I HAVE ALREADY HAD TO REDO THE TRANSMISSION AND I HAVE ALREADY HACKED YOU PUT A NEW HEAD GASKET AND NOW I'M GOING TO HAVE TO REPAIR THE AXLE AND A MOTOR MOUNT AND I DON'T KNOW BUT THIS CAR IS NOT SAFE THE CAR DEALERSHIP SOLD ME A VEHICLE BASICALLY AND SCAMMED ME BECAUSE I DID NOT KNOW EXACTLY WHAT LEASING A USED CAR WAS ABOUT THE CAR DID LOCK UP ON ME WHEN I WAS DRIVING I DID NOT CRASH UNFORTUNATELY BUT IT PULLED ME TO THE SIDE OF THE ROAD AND I HAD TO PULL TO THE LEFT SIDE OF THE ROAD TO AVOID ANOTHER CAR TURNING INTO ME AND CRASHING THEN I PUSHED AS HARD AS I COULD AND GOT HOME CUZ IT WASN'T THAT FAR AND I HAVE MY FIANCE CHECK OUT THE CAR. I DON'T WANT TO GIVE MY CAR AWAY NOR DO I WANT THE MONEY BACK I JUST WANT A CAR THAT IS NOT GOING TO CAUSE DEATH TO ME OR MY CHILDREN.

Sep 06, 2019

POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

"TAKATA RECALL" HAVING PROBLEMS WITH THE ROTORS, TIRE END RODS, AND MOTOR MOUNT.

Apr 30, 2019

POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

LATELY, I HAVE BEEN HAVING ISSUES WITH THE ACCELERATION OF MY VEHICLE. EVERY SO OFTEN, MY ENGINE LIGHT COMES ON AND I GET A "ENGINE REDUCED" NOTIFICATION, AND MY VEHICLE SLOWS DOWN. WHENEVER I REACH 40MPH, MY HP METER DROPS AND MY CAR STARTS SHAKING. THERE HAS EVEN BEEN A TIME WHEN MY CAR WOULD COMPLETELY SHUT OFF AND DISPLAY "IGNITION DISABLED". EACH TIME THIS HAS HAPPENED, THE VEHICLE WAS MOVING ON A HIGHWAY. I WENT TO A SHOP TO GET THE ERROR CODES AND I WILL UPLOAD THEM.

Oct 30, 2018

STEERING,UNKNOWN OR OTHER

1 complaint

SAFETY IGNITION RECALL #14299.....I RECEIVED RECALL NOTICE FROM GM 8-2014 '.I TOOK CAR TO DEALER..IN WHICH THEY MODIFIED TOP PLASTIC PORTION OF KEY WITH NEW PIECE WITH EYELET SMALLER AND TOLD TO KEEP KEY AND TRANSMITTER BY ITSELF DO NOT ADD ANY ADDITIONAL KEYS ...MY DILEMMA IS NOW IGNITION SWITCH ITSELF IS JAMMING UP ..LOCKS UP,,IT TAKES 3-4 TRIES TO TURN OFF...AND IT TURNING ON LOCKS UP IF YOU OR ON ANY KIND OF INCLINE....BOTTOM LINE THIS IGNITION SWITCH ITSELF WAS DEFECTIVE AND QUICK FIX WAS TO MODIFY TOP PORTION OF KEY TO TAKE WEIGHT OFF. WELL GM AND DEALER SAY RECALL WAS NOT FOR IGNITION SWITCH ITSELF PERSAY BUT FOR KEY...AND I WILL BE RESPONSIBLE FOR REPAIRS/COST TO REPLACE IGNITION SWITCH.....

Aug 27, 2018

STEERING,AIR BAGS,UNKNOWN OR OTHER

1 complaint

GENERAL MOTORS HAS DECIDED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN CERTAIN 2009 ' 2010 CHEVROLET IMPALA VEHICLES. THE FRONT PASSENGER SEAT FRAME IN THESE VEHICLES MAY RUB AGAINST AND DAMAGE THE WIRES OF THE PASSENGER PRESENCE SENSOR (PPS) MODULE, WHICH COULD CAUSE THE PPS SYSTEM TO FAIL TO RECOGNIZE THAT THE PASSENGER SEAT IS OCCUPIED AND IMPROPERLY SUPPRESS THE FRONT PASSENGER AIRBAG. IN ADDITION, THE CLUSTER GAUGES AND DRIVER INFORMATION CENTER (DIC) ALERTS MAY INTERMITTENTLY TURN OFF OR NOT FUNCTION PROPERLY. IN RARE CIRCUMSTANCES, THE DAMAGE TO THE PPS MODULE COULD CAUSE THE AIRBAG FUSE TO SHORT, RESULTING IN THE LOSS OF ALL AIRBAGS AND SEAT BELT PRETENSIONERS. GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN 2005-2009 MODEL YEAR (MY) BUICK LACROSSE, 2006-2011 MY BUICK LUCERNE, 2000-2005 MY CADILLAC DEVILLE, 2007-2011 MY CADILLAC DTS, 2006-2014 MY CHEVROLET IMPALA AND 2006-2007 MY CHEVROLET MONTE CARLO VEHICLES. IF THE KEY RING IS CARRYING ADDED WEIGHT AND THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME OTHER JARRING EVENT, IT MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE "RUN" POSITION.

Jul 02, 2018

AIR BAGS,SERVICE BRAKES,ENGINE

1 complaint

WHILE DRIVING ON THE INTERSTATE AT 70MPH, AIR BAG LIGHT, ENGINE LIGHT AS WELL AS TRACTION CONTROL LIGHT CAME ON. FELT AS IF BRAKES WERE ON. DASH READ "SERVICE TRACTION CONTROL" & "ENGINE SPEED REDUCED". 140,000 MILES

May 31, 2018

ELECTRICAL SYSTEM,AIR BAGS,WHEELS

1 complaint

SERVICE AIRBAG LIGHT COMES ON INTERMITTENTLY AND THEN GOES OFF. I TOOK IT TOOK THE DEALERSHIP AND THEY COULDN'T REPLICATE IT. THIS HAS HAS MORE THAN ONE TIME. I'M CONCERNED THAT THIS CAN CAUSE AN ISSUE DURING A FRONT END COLLISION. MULTIPLE CHEVROLET IMPALA OWNERS HAVE THE SAME ISSUE AND GM WON'T STAND BEHIND THIS. SAME FOR THE POWER DOOR LOCKS, DRIVER DOOR DOESN'T ALWAYS OPEN. SAME ISSUE AND SINCE THEY CAN'T REPLICATE IT, THEY SAY KEEP AN EYE ON IT. CONCERNED IF THE DOOR WON'T UNLOCK SOMETIMES. AIR PRESSURE MONITORING SYSTEM & STABILITY TRAK MONITORS ALSO SEEM TO HAVE ISSUES. THE SENSORS ON THE CAR CONSTANTLY GO OFF AND MY VEHICLE HAS LESS THAN 65,000 MILES ON A 9 YEAR OLD CAR. CONCERNED WHEN DRIVING IT IF IT'S JUST A SENSOR ISSUE OR A REAL PROBLEM THAT CAN CAUSE A SAFETY CONCERNED WHEN DRIVING AND CHEVROLET DOESN'T WANT TO DO ANYTHING CONCERNING THE ISSUE. I'VE ALREADY PAID 645.00 FOR THE ACTUATOR, 345.00 FOR THE TIRE MONITORING SYSTEM AND I KEEP GETTING TOLD KEEP AN EYE ON THE SERVICE AIRBAG ISSUE CAUSE THEY CAN'T REPLICATE IT.

Mar 27, 2018

AIR BAGS,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

FOR THE LAST YEAR OR SO I HAVE DEALT WITH SEVERAL ISSUES THAT STARTED HAPPENING ALL OF A SUDDEN AND ALL AT ONCE. FOR STARTERS, MY AIR BAG INDICATOR COME ON AND OFF WHEN I DRIVE AT ANY SPEED. AN INDEPENDENT MECHANIC COULD NOT DIAGNOSE IT AND THE DEALERSHIP ATTEMPTED TO DIAGNOSE IT AND ALL HE SAID WAS I NEEDED TO REPLACE MY AIR BAGS WHICH WOULD HAVE COST ROUGHLY $3400.00. IN ADDITION TO THAT, MY ABS INDICATOR BEGAN GOING ON AND OFF AND HAS CAUSED MY CAR TO FEEL AS IF IT WAS ON A HYDROPLANE MODE. WHEN IT TURNS ON IT OCCASIONALLY MAKES MY CAR JERK ON THE ROAD. I WENT TO AN AUTO SUPPLY STORE FOR DIAGNOSIS AND WAS TOLD THERE WAS NO READING SO NOTHING WAS WRONG, DEALERSHIP SAID THE SAME. THE LIGHT SHUT OFF AND IT WAS LIKE DEJA VU ALL OVER AGAIN. ALSO, I HAVE HAD TO REPLACE THE DOOR ACTUATORS AT LEAST ONE TO TWO TIMES A YEAR BECAUSE THEY CONTINUE TO BREAK. FINALLY, MY NEW BATTERIES THE LAST FEW OF YEARS HAVE BEEN COMPLETELY DRAINED FOR NO APPARENT REASON AND I HAD TO REPLACE IT SEVERAL TIMES DUE TO DAMAGED BATTERIES EVEN THOUGH I REPLACE IT WITH BRAND NEW CAR BATTERIES.

Feb 09, 2018

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

LOW BEAM HEADLIGHTS QUIT WORKING DRIVING IN THE CITY , TRACTION CONTROL AND ENGINE LOSS OF POWER LIGHTS CAME ON AND CAR SHUT DOWN WHILE DRIVING DOWN THE INTERSTATE DOING 70 MPH . DOOR LOCKS MALFUNCTION AND QUIT WORKING . THIS HAS HAPPENED TO MANY TIMES . AFFRAID TO LET THE WIFE DRIVE IT TO WORK BECAUSE IT HAS SHUT DOWN QUITE A FEW TIMES .

Dec 24, 2017

AIR BAGS,UNKNOWN OR OTHER

1 complaint

TAKATA RECALL, TRACTION CONTROL (ABS) 1. SERVICE AIR BAG 2. SERVICE TRACTION CONTROL, ABS LIGHT COMES ON. CAR LOSES POWER WHEN PRESSING ON THE GAS PEDAL

Oct 19, 2017

STEERING,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

MY STERRING WHEEL ON MY 2009 CHEVY IMPALA HAS RECENTLY STARTED GETTING STUCK ONCE THE ENGINE HS BEEN CUT OFF AND PARKED. SOMETIMES I DON'T HAVE ANY PROBLEMS TURNING THE KEY AND IT CRANKS RIGHT ON UP WHILE MAJORITY OF THE TIME I HAVE TO ROCK MY STEERING WHEEL BACK AND FORTH WHILE TURNING THE KEY. MY TIRE AND PRESSURE LIGHT STAYS ON EVEN AFTER I HAVE BROUGHT NEW TIRES AND A OIL CHANGE. MY ACTUATOR MAKES A CLICKING NOISE WHEN I CRANK UP MY CAR AND LAST ABOUT A MINUTE OR TWO THEN STOPS.

Sep 16, 2017

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

REDUCED ENGINE POWER

Sep 11, 2017

ELECTRICAL SYSTEM,AIR BAGS,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE EXPERIENCED REDUCED ENGINE POWER AND STALLED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT EXPERIENCED A SIMILAR FAILURE THREE YEARS AGO. THE VEHICLE WAS TAKEN TO MCDERMOTT CHEVROLET WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS ATTRIBUTED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT ALSO TOOK THE VEHICLE TO THE SAME DEALER BECAUSE THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT BELIEVED THAT THE INDICATOR WAS ILLUMINATED DUE TO NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS NOT DUE TO THE RECALL AND REFUSED TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

Jun 14, 2017

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

THE TRACTION CONTROL LIGHT IS ON, THE CRUISE CONTROL DOES NOT WORK AND THE BRAKE LIGHTS ARE ON ALL THE TIME.

Feb 27, 2017

TRACTION CONTROL SYSTEM,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE STATIONARY, THE TRACTION CONTROL AND ABS INDICATORS REMAINED ILLUMINATED. WHILE TURNING THE VEHICLE, IT MADE A LOUD GRINDING NOISE AS IF THE TRACTION WERE UNSTABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.

Feb 14, 2017

AIR BAGS,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

THE AIRBAG LIGHT COMES ON INTERMITTENTLY. WAS IN A COLLISION AND THE AIRBAG DID NOT DEPLOY. THE CAR WAS REPAIRED BUT AIRBAG LIGHT STILL COMES ON. ALSO THE HORN DOES NOT WORK WHEN I PRESS ON THE STEERING WHEEL. THE CRUISE CONTROL DOES NOT WORK EITHER. THE LIGHTS ON THE CRUISE CONTROL BUTTONS DO NOT LIGHT UP.

Nov 29, 2016

Crash: 1

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

1 complaint

WHILE DRIVING THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COMES ON AND REDUCE ENGINE POWER READS ACROSS THE SCREEN. CAR SLOWS TO 45 MILES AN HOUR AND TURNS OFF. I HAVE HAD THE THROTTLE REPLACED AND THE THROTTLE BODY REPLACED. THE PROBLEM STILL ON GOING....?

Oct 09, 2016

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT HAD NOT EXPERIENCED A FAILURE WITH THE VEHICLE UNTIL IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). SHORTLY AFTER THE DEALER'S REPAIR, THE CHECK ENGINE WARNING LIGHT RANDOMLY ILLUMINATED AND THE VENT CONTROLS FAILED TO PROPERLY WORK. IN ADDITION, THE KEY FOB FAILED TO LOCK AND UNLOCK AT DIFFERENT POINTS IN TIME. THE CONTACT NOTIFIED THE DEALER AND THEY WERE UNABLE TO PROVIDE A SOLUTION FOR THE VARIOUS ELECTRICAL FAILURES. IN ADDITION, THE BRAKES WERE SLOW TO RESPOND AND THE DEALER REPLACED THE ROTORS, WHICH DID NOT PREVENT THE FAILURE. THE CONTACT WAS INFORMED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE REPAIRS FOR THE BRAKE SYSTEM DID NOT PREVENT THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Aug 08, 2016

EXTERIOR LIGHTING,AIR BAGS,SEATS

1 complaint

AIRBAG SERVICE MESSAGE AND AIRBAG LIGHT GOES ON AND OFF. PAID 269.36 4/22/2016 SO IT WOULD PASS STATE INSPECTION. LIGHT STAYED OFF FOR ABOUT TWO MONTHS, NOW IT IS GIVING US THE SAME PROBLEM. RETURNED TO DEALER, SAID COST TO REPAIR WITH NEW HARNESS IN THE DRIVERS SEAT WOULD BE AROUND 250.00 MORE. THE GENERAL HAS A HUGE PROBLEM HERE.

Jul 29, 2016

SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I HAVE A 09 CHEVY IMAPALA AND MY CAR MAKES THIS AGGRAVATING TICKING NOISE WHEN I ENTER MY CAR WHEN I CRANK UP THE CAR WHEN IM OUTSIDE AND TOUCH HE CAR IT TICKS FOR ABOUT A MINUTE OR TWO. IT ALSO TICKS WHEN I HAVE TO TURN THE AIR ON FOR THE DRIVER SIDE I HAVE TO LEAVE THE TEMP OR HOT AND WHEN THE TICKING STOPS COMPLETLY ( THERE IS TWO REPS OF IT) THEN I CAN MOVE IT TO THE COLD SIDE.

Jun 20, 2016

EXTERIOR LIGHTING,UNKNOWN OR OTHER

1 complaint

TAKATA RECALL - DRIVER VANITY LIGHTS NO LONGER COME ON. SERVICE TIRE MONITOR SYSTEM MALFUNCTION AND CLICKING NOISE WHEN AC IS TURNED ON. CLICKING NOISE CONTINUE EVEN WHEN CAR IS OFF.

Jun 08, 2016

STEERING,ELECTRICAL SYSTEM,AIR BAGS

1 complaint

TAKATA RECALL - I HAVE HAD MY VEHICLE SHUT OFF WHILE I WAS DRIVING DOWN THE ROAD. THIS HAS OCCURRED AT LEAST 3 TIMES. GM IS AWARE AND HAS IGNORED MY REQUESTS FOR TWO YEARS. A FEW MONTHS AGO, GM ATTORNEY TOLD ME TO TAKE MY VEHICLE TO A GM DEALERSHIP AS SOON AS POSSIBLE AND THE RECALL REPAIRS WOULD BE DONE AT NO COST TO ME. I MADE HIM AWARE THAT MY VEHICLE HAD ALREADY BEEN SITTING AT A GM DEALERSHIP FOR MONTHS WAITING FOR THE REPAIR AND THE DEALERSHIP REFUSED TO REPAIR IT AND WILL NOT PROVIDE A RENTAL VEHICLE. PRIOR TO THE RECALL, I HAD NUMEROUS STEERING ISSUES AND HAD TAKEN IT TO GM DEALERSHIPS JUST TO HAVE THEM RETURN IT WITH THE SAME PROBLEMS. WHEN THE VEHICLE SHUT OFF, I WAS IN A BAD CRASH AND THE AIRBAG DID NOT DEPLOY, RESULTING IN ME GOING THROUGH THE WINDSHIELD.

Dec 26, 2015

Crash: 1

Injuries: 1

ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

MY CAR SHUT DOWN ON ME ON MAY 15 2015.SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER MESSAGE APPEARED. I MANAGED TO DRIVE THE CAR HOME AT SLOW SPEED.THIS IS A SAFETY ISSUE. I HAVE READ REPORTS THAT SIMILAR PROBLEMS HAVE APPEARED ON OTHER 2009 IMPALAS. SOME REPORTS SAID THE CAR SHUT DOWN COMPLETELY IN FAST MOVING TRAFFIC.I HAD MY OWN MECHANIC LOOK AT THE CAR AND THE PART THAT NEEDED TO BE REPLACED WAS THEA.I.R. SYSTEM CHECK VALVE.I LATER RECEIVED A NOTICE FROM CHEVROLET ABOUT ANOTHER PROBLEM THAT COULD CAUSE THE CAR TO SHUT DOWN UNEXPECTEDLY. (APP) SENSOR ACCELERATOR PEDAL POSITION SENSOR.I BELIEVE A RECALL SHOULD BE ISSUED FOR THESE PROBLEMS BECAUSE OF THE POTENTIAL FOR ACCIDENTS ON THE HIGHWAY.ALSO, CHEVROLET DID NOT COVER THE COST OF THE REPAIRS TO THE A.I.R. PUMP. THANK YOU *TR

Aug 28, 2015

STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

MY WIFE AND I WERE DRIVING DOWN THE INTERSTATE AT APPROXIMATELY 65 MPH. A LIGHT ON THE DASH CAME ON SAYING ENGINE POWER REDUCED. AT THAT POINT MY VEHICLE SLOWED DOWN TO NEARLY 20 MPH WHILE I WAS STILL ON THE INTERSTATE IN MODERATE TRAFFIC. I PULLED OFF TO THE SIDE OF THE ROAD AND TURNED MY VEHICLE OFF TO TRY TO INVESTIGATE THE PROBLEM. AT THAT POINT MY VEHICLE WOULD NOT START FOR ABOUT 10 MINUTES. AFTER GETTING MY VEHICLE TO START I IMMEDIATELY DROVE IT HOME. THIS ISSUE COULD HAVE CAUSED A VERY SERIOUS ACCIDENT THAT WOULD HAVE INJURED MY WIFE AND I, BUT MORE IMPORTANTLY OUR 7 YEAR OLD DAUGHTER RIDING IN THE BACK SEAT ALONG WITH ANY ONE ELSE INVOLVED. I HAVE BEEN ON MANY DIFFERENT FORUMS TRYING TO FIGURE OUT THE CAUSE OF THE PROBLEM, AND IT SEEMS THERE ARE MANY PEOPLE WITH THIS EXACT PROBLEM ON THEIR CHEVROLET IMPALAS.

Aug 18, 2015

STEERING,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 60 MPH, THE STEERING FAILED AND THE CONTACT HEARD A CLICKING NOISE. THE BRAKES ALSO FAILED AND THE CONTACT CRASHED THE VEHICLE INTO A GUARDRAIL AND A TREE. THE CONTACT'S TONGUE WAS SEVERED AND HE SUFFERED INJURIES TO THE BRAIN, NECK, AND BACK. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 34,500.

Jul 15, 2015

Crash: 1

Injuries: 1

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

I WAS DERIVING DOWN A STEEP GRADE ON THE GATLINBURG BYPASS TOWARD PIGEON FORGE, TN IN SECOND GEAR FOR ENGINE BREAKING. I FIRST NOTICED THE CAR GETTING WARMER AND I CHECKED THE DUAL CLIMATE CONTROL BY FEEL TO MAKE SURE MY RIDER HAD NOT INCREASED THE TEMPERATURE. THEN I NOTICED THE STEERING WAS HARDER ON SLIGHT CURVES; THEN I NOTICED THE TACHOMETER GOING TO ZERO AND SONE OTHER GAUGES DECREASING; THEN I HAD TO SLOW FOR A CHARPER CURVE WHERE I HAD NO POWER BRAKE ASSIST AND NO POWERING STEERING ASSIST. I MANAGED TO BRING THE VEHICLE TO A SAFE STOP WHERE I TRIED TO RESTART THE ENGINE. THE VEHICLE RESTARTED AFTER A SHORT CRANKING BUT ACTED IF IT WAS STARVING FOR FUEL. ONCE RESTARTED THE VEHICLE RAN SATISFACTORY, IF I HAD BEEN A WEAK PERSON OR HAD PANICKED THIS INCIDENT WOULD PROBABLY HAVE RESULTED IN A CRASH. THE IGNITION SWITCH RECALL HAD RECENTLY BEEN ACCOMPLISHED. THE FUEL LEVEL WAS 1/2 TANK. AS AN ELECTRICAL ENGINEER THIS APPEARED TO BE AN ELECTRICAL PROBLEM WHERE THE ENGINE POWER WAS CUT OFF SHUTTING DOWN THE FUEL PUMP, INSTRUMENT CLUSTER, IGNITION, AND ELECTRIC STEERING ASSIST.

Jul 01, 2015

SUSPENSION,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

TRACTION CONTROL LIGHT ON , CAR LOSE POWER AND HAS TROUBLE STOPPING WHEN BRAKES ARE DEPLOYED.

Jun 27, 2015

ENGINE AND ENGINE COOLING,AIR BAGS

1 complaint

THE SERVICE ENGINE LIGHT GOES ON INTERMITTENTLY. SOMETIMES STAYS OFF FOR UP TO A WEEK AND THEN COMES BACK ON. TOOK IT TO CHEVY DEALERSHIP AND WAS TOLD THE MODULE FOR THE DRIVER'S SIDE AIR BAG NEEDS TO BE REPLACED AT A COST TO ME OF $730- HOW CAN SOMETHING LIKE THIS HAPPEN WHEN THERE HAS BEEN NO ACCIDENT, LOW MILEAGE OR ANY TYPE OF "BUMPING" TO THE VEHICLE. I FEEL THIS IS A SAFETY ISSUE THAT GM SHOULD RESOLVE. UPON LOOKING INTO THIS COMPLAINT ON THE INTERNET, I SEE THERE ARE QUITE A FEW THAT HAVE THIS SAME PROBLEM. THIS IS SOMETHING THAT WOULD EFFECT ANY DRIVER WITH THIS PROBLEM IF THERE IS A SERIOUS ACCIDENT AND THE AIR BAGS DO NOT GO OFF AS INTENDED...UPDATED 10/20/15 *BF UPDATED 11/09/15*LJ.....UPDATED 08/11/16 *BF UPDATED 1/20/2016 *JS... UPDATED 10/26/2017*CN

Jun 19, 2015

POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

REDUCED ENGINE POWER, CAR CUTS OFF WHILE DRIVING. CHEVY IS AWARE OF DEFECT AND REFUSES TO RECALL

Jun 18, 2015

UNKNOWN OR OTHER,ENGINE

1 complaint

WHILE DRIVING APPROXIMATELY 65 MPH, THE TRACTION CONTROL AND ENGINE POWER REDUCED WARNING INDICATORS ILLUMINATED. AFTER DRIVING A FEW MILES WITH THESE INDICATORS ON THE DISABLING THROTTLE WARNING CAME ON AND THE VEHICLE STALLED. I MANAGED TO COAST OVER TO THE EMERGENCY LANE AND WAS ABLE TO RESTART THE CAR AFTER APPROXIMATELY 10 MINUTES. THIS HAD OCCURRED ON NUMEROUS OCCASIONS AND HAVE NOT BEEN ABLE TO HAVE IT SUCCESSFULLY REPAIRED.

May 28, 2015

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

THE TRACTION CONTROL, STABILITY TRACK AND ABS LIGHTS ALL CAME ON. THE ENGINE POWER REDUCED LIGHT CAME ON AND ENGINE POWER WAS LOWER. I HAD THE LEFT SPEED SENSOR REPLACED AND THE ACCELERATOR SENSOR REPLACE ON AUGUST 8TH AFTER THE DEALERSHIP HAD FIXED THIS PROBLEM IN APRIL AND AGAIN IN JUNE. I WAS TOLD THEY CHANGED SENSORS THEN ALSO, BUT I AM NOT SURE OF WHICH ONES AT THAT TIME. I AM NOW HAVING THE SAME PROBLEM FOR THE FORTH TIME. REPLACING THE SENSORS EVERY FEW MONTHS IS GETTING EXPENSIVE. ALSO NOT VERY SAFE. I CONTACTED GM AND THE WOMAN TOLD ME TO TAKE IT BACK TO THE DEALERSHIP TO BE FIXED AGAIN. I HAVE FIXED THE SAME ISSUE THREE TIMES ALREADY. THEY WERE OF NO HELP AT ALL. *TR

May 04, 2015

AIR BAGS,STRUCTURE,SERVICE BRAKES

1 complaint

I BEGAN MAKING A LEFT TURN, WHEN THE VEHICLE LOST CONTROL. THE ACCELERATION PICKED UP AND I LOST CONTROL OF THE ABILITY TO STEER. THE BRAKE WOULD NOT PRESS DOWN AND THE VEHICLE PICKED UP SPEED FASTER BEFORE HITTING A TREE. *TR

Mar 19, 2015

Crash: 1

STEERING,ELECTRICAL SYSTEM

1 complaint

KEY WENT AND TURNED VEHICLE ON . WHEN I STOPPED TO PULL KEY OUT IT WOULD NOT RELEASE. *TR

Jan 09, 2015

AIR BAGS,STRUCTURE,ENGINE

1 complaint

I WAS INVOLVED IN A VIOLENT, JARRING COLLISION ON JUNE 26, 2014 WITH AN SUV IN LAS VEGAS, NV. I WAS REAR-ENDED BY A TOYOTA RAV 4. I SUSTAINED SIGNIFICANT INJURIES, & MY CAR SUFFERED SUBSTANTIAL DAMAGE, WHICH RESULTED IN MY VEHICLE BEING DEEMED A TOTAL LOSS. THE ENGINE AUTOMATICALLY SHUT OFF & THE VEHICLE AIRBAGS DID NOT DEPLOY BECAUSE THE IGNITION SWITCH MOVED OUT OF THE RUN POSITION, TURNING OFF THE ENGINE. THE GM PROVIDED REMEDY WAS NOT MADE AVAILABLE UNTIL SEPTEMBER 2014. *TR

Dec 16, 2014

Crash: 1

Injuries: 2

AIR BAGS,STRUCTURE

1 complaint

DASHBOARD KNOCKS. *TR

Nov 05, 2014

SUSPENSION,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN MAKING A TURN. THE DEALER REPLACED THE FRONT DRIVER SIDE WHEEL BEARING, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Oct 08, 2014

ELECTRICAL SYSTEM,AIR BAGS,SEATS

1 complaint

WE PURCHASED A USED 2009 CHEVY IMPALA AROUND FEBRUARY 2014. WITHIN A WEEK OF DRIVING IT WE STARTED HEARING A LOUD CLICKING NOISE ANYTIME WE UNLOCKED THE DOORS OR CUT ON THE HEAT BUT EVERYTHING SEEMED TO BE WORKING FINE SO WE JUST DEALT WITH NOISE. I DID LOOK ONLINE ONLY TO FIND TONS OF PEOPLE WITH THE SAME PROBLEM AND I ALSO HAD MULTIPLE FRIENDS WHO SAID NEARLY EVERY IMPALA LIKE MINE THEY HAD BEEN IN MADE THAT SAME NOISE, WOW! SERIOUSLY? BUT ME BEING THE CHEVY LOVER, I JUST SAW IT AS A MINOR ISSUE MAYBE MISSED IN PRODUCTION BUT NOT REALLY A SAFETY HAZARD. THEN A COUPLE OF MONTHS LATER THAT SEEMS TO HAVE WENT AWAY BUT NOW IT TAKES ABOUT 2 MINUTES TO GET THE AC TO SWITCH FROM DEFROST TO BLOWING OUT OF THE DASH VENTS. YOU CAN STILL HEAR IT ON, BUT IT DOESN'T ACTUALLY START BLOWING FOR ABOUT 2 MINUTES. STILL, NOT A BIG DEAL. THEN I WAS DRIVING ABOUT 15MPH(NEAR A SCHOOL) WHEN A LOW OIL PRESSURE POWER OFF ENGINE LIGHT CAME ON AND WENT OFF QUICKLY, I PULLED OVER AND CUT THE CAR OFF AND BACK ON, NO MORE ISSUES. A FEW DAYS LATER MY SERVICE AIR BAG LIGHT STARTED COMING ON RANDOMLY, HMM, SO IF THAT LIGHT IS ON WILL MY AIR BAGS DEPLOY IF NEEDED? NOT SURE... THEN I GET ALARMS THAT SOMEONE IN THE PASSENGER SEAT WAS NOT BUCKLED IN, BUT THERE WAS NO ONE IN THE PASSENGER SEAT. THEN MY CAR STARTS CUTTING OFF RANDOMLY WHILE I'M DRIVING. THIS MORNING I BACKED OUT OF MY DRIVEWAY AND IT JUST CUT OFF LEAVING ME IN THE MIDDLE OF THE STREET FOR A FEW MINUTES WITH NO WAY FOR OTHER CARS TO GET AROUND ME.... IT WOULD HAVE BEEN TERRIBLE IF I WAS PULLING OUT AND ANOTHER CAR SPED AROUND THE CORNER. THEN THERE IS A RECALL NOTICE SENT TO ME STATING I SHOULD REMOVE EVERYTHING FROM MY KEY DUE TO IGNITION FAILURE RECALL. I SAW ON CBS YOU COULD REQUEST A FREE LOANER VEHICLE UNTIL PARTS CAME IN BUT THE DEALER ONLY OFFERED ME A RENTAL AT 300/WK.WOW, THANKS GM FOR CARING ABOUT OUR SAFETY. *TR

Oct 06, 2014

STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THE VEHICLE STARTED TO BEEP AND GAUGES DIDN'T WORK THEN WORK. THE GAUGES WENT BACK AND FORTH. THE LOCKS LOCKED AND UNLOCKED. I STARTED TO DRIVE AND DIDN'T KNOW HOW FAST I WAS GOING BECAUSE THE SPEEDOMETER DIDN'T WORK. THE ENGINE SEEMED TO WORK HARDER TO REACH HIGHWAY SPEED. WHEN I TURNED THE CAR OFF, THE STABILITRAK LIGHT CAME OFF BUT CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO THE DEALER AND THEY CLEARED THE CODES FOR THE CHECK ENGINE LIGHT BUT COULDN'T FIND WHAT CAUSED THE STABILITRAK LIGHT TO COME ON. THEY TOOK THE ELECTRICAL HARNESS OFF AND PUT ELECTRICAL GREASE ON TO KEEP MOISTURE OUT. THAT DIDN'T SOLVE THE PROBLEM. I STILL HAVE THE STABILITRAK LIGHT TO COME ON AND GAUGES NOT TO WORK. NOW, IT HAPPENS WHEN I AM DRIVING. I FEEL THAT SOMEDAY THIS WILL HAPPEN AND HAVE NO CONTROL OF MY VEHICLE BECAUSE ONE TIME I FELT THE POWER STEERING TO GO BUT COME BACK RIGHT AWAY. *TR

Sep 27, 2014

WHEELS,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

WHILE DRIVING, I GOT TO ABOUT 60MPH AND THE TRACTION CONTROL AS WELL AS TIRE PRESSURE LIGHT CAME ON AND ENGINE POWER REDUCE. I DROPPED TO 40-45MPH THEN SYSTEM SAID ENTERING TROTTLE MODE AND VEHICLE CUT IN ROAD. I PULLED OVER, TURNED IGNITION OFF AND WAITED 2 OR 3 MINUTES THEN I WAS ABLE TO RESTART VEHICLE. *TR

Sep 24, 2014

EXTERIOR LIGHTING,VISIBILITY,LATCHES/LOCKS/LINKAGES

1 complaint

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHENEVER THE CONTACT ATTEMPTED TO OPEN THE DRIVER SIDE DOOR, THE METAL LATCH PINCHED HER FINGER. THE REAR PASSENGER REAR WINDOW SQUEALED WHENEVER THE CONTACT ATTEMPTED TO MOVE THE WINDOW UPWARD OR DOWNWARD. THE CONTACT ALSO STATED THAT THE SIGNAL BLINKER GENERATED FALSE COMMANDS INTERMITTENTLY. THE FAILURES OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Sep 10, 2014

ELECTRICAL SYSTEM,TIRES

1 complaint

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO OPEN WITH THE KEY FOB. IN ADDITION, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED, BUT THE TIRES APPEARED NORMAL. THE CONTACT STATED THAT THE FAILURES MIGHT BE RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,195.

Sep 02, 2014

STEERING,AIR BAGS,SERVICE BRAKES

1 complaint

REFERENCE# [XXX]. AS I APPROACHED THE INTERSECTION, ANOTHER VEHICLE WAS TURNING ONTO THE STREET I WAS ON. I MOVED OVER TO MAKE ROOM, AS I MOVED OVER I HAD TO CROSS OVER A CLUMP OF SNOW AND ICE THAT HAD RE FROZE MAKING A ROUGH AND BUMPY TRANSITION. I WAS ABOUT 20 FEET FROM THE STOP SIGN. I PLACED MY FOOT ON THE BRAKE WHICH WAS HARD AND UNRESPONSIVE. THE STEERING WAS HARD AND UNRESPONSIVE AS WELL. I WAS DRIVING ABOUT 3-5 MPH AT THE TIME. WHEN I PLACED MY FOOT ON THE BRAKE IT WAS UNRESPONSIVE AND IT TOOK ME INTO THE INTERSECTION WHERE I WAS HIT BY ANOTHER VEHICLE ON THE DRIVERS SIDE FRONT. MY AIRBAG DID NOT DEPLOY. THE TOTAL DAMAGE FOR MY VEHICLE WAS $ 5,615.93. WE WERE CONFUSED AND DID NOT UNDERSTAND WHY THE BRAKES AND THE STEERING DID NOT FUNCTION AND WHY WITH THIS VIOLENT OF A CRASH THAT THE AIRBAG DID NOT DEPLOY. AFTER READING THE RECALL NOTICE EXPLAINING THE IGNITION RECALL IT MADE SENSE THAT WHY THE FAILURE OCCURRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Aug 30, 2014

Crash: 1

AIR BAGS,VEHICLE SPEED CONTROL,TIRES,TRACTION CONTROL SYSTEM,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRACTION CONTROL AND ENGINE REDUCE POWER WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE'S SPEED SUDDENLY DECELERATED TO 45 MPH AND THE AIR BAG SENSOR AND TIRE MONITORING SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000. UPDATED 10/22/2014*LJ UPDATED 4/1/2015 *JS

Aug 28, 2014

SUSPENSION,WHEELS,SERVICE BRAKES

1 complaint

HORRIBLE SHIMMY/SHAKE WHEN COMING TO A STOP, EVEN AFTER REPLACING BRAKES AND ROTORS. UNEVEN WEAR PATTERN ON TIRES (ESPECIALLY THE FRONT). INNER TREAD AND OUTER TREAD BALD, EVEN AFTER FRONT END ALIGNMENT. ALSO FEELS LIKE THERE'S SOME STEERING ISSUES TO WORK OUT AS WELL. WE'VE DONE EVERYTHING POSSIBLE TO MAKE IT NOT SHAKE/WEAR TIRES, BUT NOTHING HAS HELPED. GENERAL MOTORS HAS BEEN OF ABSOLUTELY NO HELP EITHER! *TR

Aug 28, 2014

STEERING,SEAT BELTS,VEHICLE SPEED CONTROL

1 complaint

DURING NORMAL CONDITIONS WARNING LIGHTS FLASH "SERVICE TRACTION CONTROL" ALONG WITH ABS LIGHT. THERE IS A GRINDING NOISE IN THE FRONT LEFT SIDE WHEEL. ALSO SEAT BELTS LIGHT FLASH. ALREADY REPLACED ACCELERATOR PEDAL SENSOR. *TR

Aug 18, 2014

STEERING,SUSPENSION,SERVICE BRAKES

1 complaint

I TAKE A LEFT HAND TURN I HEAR CRACKING; BACKING UP I HEAR CRACKING; LIKE THE FRONT AXLE IS FALLING APART. THERE IS A CONTROL ARM RECALL BUT NOT ON MY CAR JUST POLICE CARS. THE ISSUE WITH MY CAR SOUNDS LIKE THE POLICE ISSUE CAR. I AM KINDA OF SCARED PULLING OUT INTO TRAFFIC SCARY, TWICE I HAVE HAD THE TRACTION CONTROL COME ON AND SAY IT NEEDS SERVICE; BUT WHEN YOU SHUT THE CAR OFF LIGHT DOESN'T COME BACK ON. IT DRIVES FUNNY AS WELL DO NOT FEEL SAFE ANYMORE. *TR

Aug 05, 2014

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

MY DRIVERS SIDE DOOR LOCK I HAVE TO MANUALLY LOCK AND UNLOCK WITH KEY.. AND NOW PASSENGER SIDE BACK SEAT WHERE MY 2 YRS OLD SETS., THE LOCK ON HER SIDE SOMETIMES DOESN'T LOCK AND SHE CAN OPEN THE DOOR.. ALSO WHEN IT DOES LOCK I HAFTA CRAWL THRU FRONT SEAT INTO BACK AND PULL THE LATCH UP TO UNLOCK DOOR... ALSO I HAVE TO USE A SCREWDRIVER TO PUSH IN SOME SOLENOID ON MY SHIFTER TO GET MY CAR INTO GEAR.. IT SUCKS BIG TIME! *TR

Jul 10, 2014

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

MINE SEEMS TO HAVE THE SAME PROBLEMS AS MOST PEOPLE. TRACTION CONTROL. SERVICE AIRBAG, REDUCED ENGINE POWER LIGHTS COME ON. CAR DIES WHILE DRIVING ONCE THE LIGHTS COME ON. DOORS DON'T UNLOCK UNLESS IT'S DONE MANUALLY. MESSAGES FLASH ON MY READOUT OVER AND OVER AGAIN. TELLS ME TO CHECK TIRE PRESSURE ON EACH TIRE EVEN THOUGH THE PRESSURE IS FINE. DETECTS PASSENGER IN PASSENGER SEAT WHEN THERE IS NOTHING IN THE PASSENGER SEAT. RIDICULOUS! I AM NOT EVER BUYING ANOTHER ONE!! *JS

Jul 08, 2014

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

1 complaint

I HAVE BEEN HAVING PROBLEMS WITH THIS RIGHT SIDE KNOCKING IN THE DASHBOARD FOR ALONG TIME. I'VE TAKEN IT TO THE DEALERSHIP BUT THAT NOT REALLY SURE OF WHAT IT IS. I WAS TOLD THAT IT COULD BE A SENSOR BUT HAD TO TAKE THE DASHBOARD TO ACTUALLY KNOW WHAT IT IS. I HAVEN'T GOTTEN FIXED BECAUSE I JUST DON'T WANT TO JUST BE SPENDING MONEY AND THAT'S NOT THE PROBLEM AND MY SERVICE AIR BAG LIGHT CAME ON 6/29/2014 AND ITS SAYING TO "SERVICE AIR BAG" AND THE TICKING HAS GOTTEN LOUDER ON THE RIGHT HAND SIDE IN THE DASHBOARD. *TR

Jun 30, 2014

Crash: 1

STEERING,ELECTRICAL SYSTEM,ENGINE

1 complaint

ONE DAY BEFORE I WAS TO TAKE A VACATION FROM MISSOURI TO TEXAS, MY CHECK ENGINE LIGHT CAME ON. MY MECHANIC TOLD ME THE CODE HAD SOMETHING TO DO WITH A FUEL CANISTER, BUT IT SHOULDN'T POSE A PROBLEM. AS I WAS DRIVING 75 MPH ON THE HIGHWAY INSIDE THE TEXAS STATE LINE, AFTER 7 HOURS OF DRIVING, MOSTLY IN RAIN ALL DAY, THE CAR STARTED DOING A JERKING TYPE ACTION & THEN MY TRACTION CONTROL LIGHT CAME ON, W/A WARNING MSG SAYING, "SERVICE TRACTION CONTROL; ENGINE POWER REDUCED." GOING 75 MPH I LOST ALL CONTROL! NO LIGHTS, NO A/C (WHICH IS A SEPARATE, LOUD, CLICKING ISSUE I COULD ADDRESS), NO POWER STEERING, NO POWER BRAKES! I HAD ALL I COULD DO TO JUST POINT MY CAR TO THE SIDE OF THE ROAD & COAST TO A STOP, IN THE MIDDLE OF NOWHERE W/OUT A SERVICE STATION IN SIGHT! I TRIED 3X TO RESTART THE VEHICLE TO NO AVAIL. AS I SAT THERE IN BEWILDERMENT & FRIGHT OF WHAT JUST HAPPENED, I CONTEMPLATED WHAT TO DO. AFTER ABOUT 5 MINUTES, I DECIDED TO TRY & START IT 1 MORE TIME. THIS TIME, IT STARTED UP. HOWEVER, THE CHECK ENGINE LIGHT & THE SERVICE AIRBAG LIGHT (AGAIN, ANOTHER ISSUE I'VE HAD WITH THE VEHICLE SINCE THE DAY I PURCHASED IT) WERE STILL LIT UP BUT THE TRACTION CONTROL LIGHT & THE WARNING MESSAGES HAD GONE OFF. I CONTINUED TO MY DESTINATION & THE FOLLOWING DAY (SATURDAY) I TOOK THE VEHICLE TO THE LOCAL GM DEALERSHIP WHERE THEY PROCEEDED TO DO A DIAGNOSTIC TEST &, OF COURSE, "COULD NOT REPLICATE THE PROBLEM," THEREFORE THEY COULD NOT "FIND ANYTHING WRONG." THEY GLADLY DEPLETED MY VACATION EXPENSES OF $100 & SENT ME ON MY WAY WITH A REASSURANCE THAT "IF IT HAPPENS AGAIN WHILE YOU'RE HERE, COME BACK BY & WE WILL TEST IT AGAIN BUT WE WON'T CHARGE YOU FOR IT." HOW NICE OF THEM. :{ GM SEEMS TO ENJOY DOING THAT. AND THE NHTSA DOESN'T SEEM TO WANT TO TAKE THE INITIATIVE TO INVESTIGATE THIS PREVALENT PROBLEM W/THESE CARS. IF SOMETHING BAD HAPPENS, I'LL SUE THE PANTS OFF OF THEM. *TR

Jun 29, 2014

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM

1 complaint

I WAS DRIVING ON I95 MERGING ONTO 175 IN COLUMBIA, MD, MY SPEED WAS 65MPH. MY "SERVICE TRACTION CONTROL" LIGHT AND "REDUCED ENGINE POWER" LIGHT CAME ON AND MY CAR SHUT COMPLETELY OFF. I HAD NO CONTROL OVER THE CAR, COULD NOT APPLY BRAKES. I PUT THE CAR IN PARK AND TURNED THE IGNITION SWITCH TO OFF FOR A FEW MINUTES. LUCKILY THERE WASN'T ANY TRAFFIC BEHIND ME CAUSE THEY WOULD HAVE HIT ME AND KILLED ME. I WAITED ABOUT 5-10 MIN TURNED THE CAR ON PROCEEDED TO MY DESTINATION. THE CHECK ENGINE LIGHT STAYED ON. I CALLED THE SERVICE DEPARTMENT AT BOB BELL CHEVROLET ON KANE STREET IN BALTIMORE. I WAS SEVERAL MILES FROM THERE THEY COULDN'T COME GET THE CAR SO I DROVE IT TO THEM. THEY HAD MY CAR APPROXIMATELY 2-3 DAYS AND COULD NOT REPLICATE THE INCIDENT. SINCE THIS TIME IT HAS HAPPENED 8-10 TIMES OR MORE SINCE MAY 11, 2014 I'VE CALLED THE SERVICE DEPARTMENT AND WAS TO CONTINUE TO DRIVE IT, THEY CAN LOOK AT IT, NO CODES REGISTERED IN DECEMBER WHEN THEY LOOKED AT IT SO THEY DON'T KNOW WHAT'S WRONG. THEY WANT ME TO BRING MY CAR IN BUT DON'T WANT TO GIVE ME A RENTAL. THIS IS TOO DANGEROUS. I AM SCARED EVERYTIME I GET BEHIND THE WHEEL OF MY CAR. *TR

Jun 19, 2014

ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

THERE IS A CONSTANT KNOCKING IN THE DASHBOARD, WHEN I ATTEMPT TO TURN ON THE AIR CONDITION OR THE HEATING SYSTEM IN THE VEHICLE. THIS KNOCKING CAUSES THE HEAT TO BE PASSED THREW THE VEHICLE, IN THE SUMMER TIME I WOULD HAVE TO TURN THE CAR OFF AND ON, THEN KEEP ADJUSTING THE AIR CONTROL UNTIL THE AIR BEGAN TO BLOW. MAJORITY OF THE TIME THE AIR DOES NOT COME ON, THERE IS JUST CONSTANT HEAT COMING FOR THE DASHBOARD AND THE FLOOR BOARD. I BEGIN TO NOTICE THAT THIS KNOCKING WOULD OCCUR WHILE I WAS NOT IN THE CAR, WHILE HITTING THE REMOTE FOR ENTRY INTO CAR AND WHILE THE CAR IS BEING DRIVEN. I HAD A NEIGHBOR WHOSE VEHICLE WAS DOING THE SAME THING. AS TIME WENT ON I COULD BE WALKING THREW A PARKING AND HEAR THAT SAME SOUNDS IN OTHER IMPALA MODELS. *TR

Jun 19, 2014

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

CLIMBING UP ALPOWA GRADE ON HIGHWAY 12 IN WASHINGTON STATE, THE CHECK ENGINE LIGHT CAME ON, "ENGINE POWER IS REDUCED" CAME ON IN THE ODOMETER WINDOW. APPROXIMATELY 35 MILES LATER, BEYOND DODGE JUNCTION AND BEFORE STARBUCK TURNOFF, THERE WAS ANOTHER MESSAGE FLASHED IN THE ODOMETER WINDOW, "IGNITION SWITCH DISABLED. SERVICE ENGINE" THE ENGINE SHUT DOWN, AND THE POWER STEERING BECAME SUPER SLUGGISH. THE CAR SLOWED DOWN, AND WE WERE ABLE TO GET STOPPED ON THE SIDE OF THE ROAD. AT THIS POINT WHEN WE GOT THE CAR RUNNING AGAIN, THE CRUISE CONTROL WOULD NOT WORK. WHEN WE REACHED WALLA WALLA, WASHINGTON, WE STOPPED AT O'REILYS AUTO PARTS, HAD ONE OF THE PARTS SPECIALISTS COME OUT AND CHECK WHAT THE CODE WAS ON THE COMPUTER, AND FOUND OUT IT WAS THE ELECTRONIC THROTTLE SENSOR THAT IS DEFECTIVE. THIS IS A PILOT CAR ESCORT VEHICLE, MAKING THE HAZARD EVEN MORE DANGEROUS, BECAUSE HAD I BEEN TRAVELING WITH AN OVERSIZED LOAD, I COULD HAVE BEEN HIT BY THE SEMI PULLING THE LOAD, OR I COULD HAVE IMPACTED THE REAR OF THE LOAD, DEPENDING IF I WERE FOLLOWING OR LEADING. ALSO, HAD THAT HAPPENED WHILE ON A JOB, THE LOAD WOULD HAVE HAD TO STOP UNTIL ANOTHER PILOT CAR ESCORT VEHICLE COULD ARRIVE TO CONTINUE WITH THE LOAD. THIS IS A DANGEROUS THING TO HAVE SHUT OFF WHEN DRIVING IN AREAS THAT ARE NOT STRAIGHT. UNABLE TO CONTROL STEERING, BRAKES LESS THAN RESPONSIVE, AND POSSIBLE HAZARDS OF VEHICLES ONCOMING OR FOLLOWING US COULD BECOME IMPACT HAZARDS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jun 16, 2014

ENGINE AND ENGINE COOLING,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE TRACTION CONTROL, EMISSIONS AND ENGINE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC.THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

Jun 12, 2014

POWER TRAIN,AIR BAGS,SEAT BELTS,ENGINE

1 complaint

WE OWN THE CAR LISTED ABOVE AND HAVE FOR OVER TWO YEARS. WE BOUGHT IT AT A DEALERSHIP IN EAST TENNESSEE. THE CAR WAS PREVIOUSLY USED AS A RENT A CAR FOR ENTERPRISE. NOT EVEN A YEAR AFTER WE BOUGHT THE VEHICLE WE HAD TO REPLACE THE TRANSMISSION. THE BIGGEST PROBLEM IS THE FACT I HAVE DROVE THIS CAR AND ALL ISSUES STATED FOR A RECALL WE HAVE HAD A PROBLEM WITH. THE MOST RECENT IS THE VEHICLE SHUTTING OFF WHILE DRIVING IT ON HIGHWAYS. IT'S IS SAYING SERVICE ENGINE LIGHT MAD THAN WILL SAY SERVICE TRACTION CONTROL,THAN IT WILL SHUTOFF I BEEN GOING 70 DOWN AN INTERSTATE AND IT SHUTOFF MAD ABOUT KILL US. WE HAD THE VEHICLE CHECKED AND THE ACCELERATOR PEDAL SENSOR OR SOMETHING LIKE THAT IS THE PROBLEM BY WHAT TECHNICIAN SAY. I AM JUST NOW STARTING TO RESEARCH THE ISSUES WE HAVE AND FOUND NUMEROUS RECALLS ON THIS VEHICLE IN WHICH WE HAVE THE PROBLEMS LISTED ABOVE AND MORE. MAINLY THE AIRBAG STEERING CONTROL ARM AND VEHICLE JUST SHUTTING OFF. I GUESS THE BEST WAY TO SUM IT UP IS THEY SOLD US A LEMON PERHAPS BUT AFTER LOOKING AT THE RECALL LIST OUR VEHICLE MEETS THE REQUIREMENTS FOR SURE. TOO MANY PROBLEMS FOR A NEW VEHICLE. JUST LOOKING TO TAKE CARE OF THE PROBLEM BEFORE THE CAR INJURES US OR SOMEONE ELSE ON THE HIGHWAYS. HOPE THIS DOESN'T TAKE LONG TO GET RESOLVED BECAUSE DEATHS COULD OCCUR. THANKS FOR YOUR TIME HOPE TO SPEAK WITH SOMEONE SOON BEFORE IT'S TOO LATE. I MEAN I THOUGHT SOMETHING MAJOR WAS WRONG BUT THE AUTOMD WEBSITE REALLY ASSURED WHAT WE BEEN THINKING. THANKS FOR YOUR TIME. *TR

May 28, 2014

ENGINE AND ENGINE COOLING,VISIBILITY

1 complaint

I TOO HAVE SUFFERED FROM THE ACHING NOISE THAT COMES FROM THE BLEND DOOR ACTUATOR. I WAS ALSO TOLD BY THE DEALERSHIP THE FIRST TIME I TOOK IT, THAT THIS WAS A VERY COMMON PROBLEM IN THE IMPALAS. MY IMPALA WAS AT THE DEALERSHIP FOR A WEEK AND I WAS TOLD THE REASON THAT IT TOOK SO LONG WAS THAT THERE ARE THREE ACTUATORS AND THEY HAD TO FIGURE OUT WHICH ONE IT WAS OR CHARGE ME TO FIX ALL THREE BECAUSE THEY COULDN'T MAKE OUT WHICH ONE IT WAS. I PAID TO GET THE ONE FIX AND A COUPLE OF MONTHS LATER IT STARTED AGAIN. I TOOK IT BACK TO THE DEALERSHIP AND WAS TOLD THAT MAYBE THEY FIXED THE WRONG ONE AND I COULD PAY TO GET THE OTHER TWO FIXED. THIS IS A $40 PART THAT I PAID $238.00 TO GET FIXED. I DECLINED AND FOUND NUMEROUS YOUTUBE VIDEOS AND BLOGS REPORTING MODELS AS EARLY AS 2006 WITH THE SAME ISSUE. I HAVE ENCOUNTERED SEVERAL PEOPLE WHO HAVE HAD OR HAVE THE SAME ISSUE WITH THE "KNOCKING NOISE FROM THE DASH BOARD". I AM VERY SURPRISED AND DISHEARTENED THAT THIS A COMMON ISSUE WITH THESE MODELS AND YET GM HAS NOT ISSUED A RECALL. HOPEFULLY, I CAN GET OTHERS TO SPEAK OUT ON THIS ISSUE AND FILE COMPLAINTS. *TR

May 24, 2014

AIR BAGS,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

I HAVE OWNED THE CAR SINCE 9/2013. SHORTLY AFTER PURCHASING THE AIRBAG SENSOR LIGHT STARTED ILLUMINATING ON AND OFF. I TOOK IT BACK TO THE DEALER AND IT WAS SERVICED. SHORTLY AFTER THAT IT CAME ON AGAIN. THEN BACK IN FEBRUARY THE CAR STARTED MAKING A VERY ANNOYING AND EMBARRASSING CLICKING SOUND THAT COMES FROM THE AC/HEATING UNIT. I WAS TOLD THAT IT WAS COMMON IN THE IMPALA AND THAT IT IS THE ACTUATOR. IT HAS GOTTEN SO BAD THAT IT CLICKS EVEN WHEN THE CAR IS NOT RUNNING AND IS LOCKED. I KNOW AT LEAST 7 PEOPLE HERE LOCALLY THAT HAS THE SAME PROBLEMS AS LISTED ABOVE WITH THE SAME YEAR AND MODEL CAR. PLEASE TAKE A SURVEY OR DO SOMETHING BECAUSE THIS IS DEFINITELY A MANUFACTURING ISSUE. *TR

May 21, 2014

STEERING,TIRES

1 complaint

MY CAR WOULD SHIMMY AS IF THE TIE ROD WAS GOING BAD, AND THE TIRE IN QUESTION WOULD BE FLAT NEARLY EVERY MORNING. AFTER A COUPLE OF DAYS I MADE IT TO HARTINGTON, NE TO THE NEAREST CHEVROLET DEALER. UPON INSPECTION THEY TOLD ME THAT I WAS VERY LUCKY TO HAVE MADE IT THERE BECAUSE THE BELTS SEPARATED ON THE INSIDE OF THE TIRE WHERE I WOULD HAVE NEVER SEEN WHAT WAS HAPPENING. BOTH FRONT TIRES WERE REPLACED AT GREAT EXPENSE. I NOW HAVE HANKOOK TIRES AND WILL NEVER AGAIN BUY GOODYEAR TIRES AFTER THIS INCIDENT. *TR

May 20, 2014

SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

IN FEBRUARY 2014,THE TRACTION CONTROL AND ABS WARNING LIGHT BEGAN COMING ON, IN MY 2009 IMPALA, WHEN MAKING A LEFT TURN. THE LIGHTS BEGAN TO COME ON MORE FREQUENTLY AND WOULD STAY ON FOR LONGER TIMES. I TOOK THE CAR TO THE DEALER AND THEY REPLACED THE LEFT HUB. THIS SOLVED THE PROBLEM FOR ABOUT A MONTH AND THEN THE TRACTION CONTROL AND THE ABS WARNING LIGHTS BEGAN APPEARING AGAIN. EACH TIME THE LIGHTS WOULD STAY ON FOR A LONGER TIME. THE CAR IS NOW IN THE SHOP FOR THE SECOND TIME FOR THIS PROBLEM. *TR

May 08, 2014

ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

WAS DRIVING DOWN THE HIGHWAY AND THEN ALL OF A SUDDEN THE TRACTION LIGHT CAME ON THEN I LOST COMPLETE POWER WHILE ON THE INTERSTATE GOING AT A SPEED OF 70MPH. I WAS IN THE FAR LEFT LANE AND HAD COMING TRAFFIC BEHIND ME. THE CAR COMPLETELY SHUT DOWN CAUSING ME TO LOSE ALL POWER ALMOST REAR ENDED AND TRYING TO MAKE MY WAY OVER CUTTING IN FRONT OF CARS SO THAT I WOULD NOT BE IN THE MIDDLE OF THE EXPRESSWAY WITH ON COMING TRAFFIC. WAS ABLE TO MAKE OVER TO THE MEDIAN AND THOUGHT IT WAS SOMETHING ELSE. SO THEN I WAITED THERE FOR 20 MIN UNTIL MY FRIEND ARRIVED TO HELP ME AND THE CAR CRANKED UP AND DROVE LIKE NOTHING WAS WRONG. SO I STARTED DRIVING AGAIN AND WITHIN 45 IT HAPPENED AGAIN. I WAITED A FEW MINS AND IT CRANKED UP. ABOUT A WEEK OR TWO LATER IT HAPPENED AGAIN AND HAS BEEN HAPPENING MORE. I DON'T MAKE MUCH MONEY AND DON'T HAVE IT TO TAKE TO A MECHANIC AND ITS MY ONLY SOURCE OF TRANSPORTATION. PLEASE LET ME KNOW IF THIS IS SOMETHING THAT HAS A RECALL. I HAVE SEEN AND READ THIS HAPPENING TO OTHER CARS IM WONDERING IF THEY MISSED A YEAR OR SOMETHING. *TR

May 02, 2014

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I WAS DRIVING MY 2009 CHEVY IMPALA TRAVELING AT ABOUT 45-50 MPH WHEN THE "REDUCE ENGINE POWER" MESSAGE CAME UP FOLLOWED BY "CHECK TRACTION CONTROL". THE CAR THEN BECAME SLUGGISH AND SLOWED DOWN TO ABOUT 15-20 MPH. IT THEN SHUT OFF WITHOUT WARNING AND IT SEEMS AS THOUGH THE POWER STEERING WENT OUT. I HAD MY DAUGHTER IN THE CAR WITH ME AND THANK GOD TRAFFIC WAS LIGHT BECAUSE WITH THAT HAPPENING IT WAS AN ACCIDENT WAITING TO HAPPEN. I AM CONCERNED BECAUSE IT SEEMS LIKE THIS HAS BEEN A COMMON PROBLEM WITH THIS CAR FOR A FEW YEARS AND THERE HAS NOT BEEN A RECALL YET. IS GM WAITING FOR SOMEONE TO DIE. NO ONE SEEMS TO BE ABLE TO PINPOINT WHAT THE PROBLEM IS AND I DON'T THINK IT'S FAIR THAT SOMEONE HAS TO PAY MONEY TO FIX WHAT MAY BE A PROBLEM. SOMETHING NEEDS TO BE DONE BECAUSE THIS IS NOT SAFE AT ALL. I SEE A LOT OF IMPALAS IN MY TOWN AND IT'S SCARY TO THINK THAT AT ANY TIME THIS CAN HAPPEN TO ANY ONE OF THOSE CARS, MINE INCLUDED, AND SERIOUSLY HURT OR KILL SOMEONE. GM NEEDS TO STEP UP AND DO THE RESPONSIBLE THING FOR THE PEOPLE WHO INVESTED THEIR MONEY IN THE GM BRAND.

Apr 12, 2014

FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED THEN THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED 20 MINUTES LATER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN DETECTED THAT THE ACCELERATOR PEDAL, ACCELERATOR POSITION SENSOR CONNECTOR, AND FUEL VENT SOLENOID WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Apr 04, 2014

AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

I HAVE HAD NUMEROUS PROBLEMS WITH MY 2009 IMPALA. FROM THE VERY BEGINNING WITH ONLY 100+ MILES ON IT AND THE PROBLEMS CONTINUE TODAY. THE DASH WILL SAY REDUCED ENGINE POWER AND AS I WAS GOING DOWN THE ROAD AT 55 MILES AN HOUR MY CAR JUST SHUT OFF. I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND JUST SAT THERE WONDERING WHAT WAS GOING ON. IT WOULDN'T DO ANYTHING, IT WAS JUST COMPLETELY OFF. I WAS ABOUT TO CALL FOR AAA AND TRIED ONE MORE TIME AND IT STARTED. THIS HAPPENED AGAIN IN NOVEMBER OF 2013 AS WELL AND I WAS GOING 45 ON A COUNTRY RD. AGAIN I WAS ABLE TO PULL TO THE SIDE AND SAT THERE AND WAITED AGAIN. WHEN THIS HAPPENS THE CAR WILL DO NOTHING. I HAVE PROBLEMS WITH MY TRACTION CONTROL, MAKING A STRANGE GRINDING TYPE NOISE AND BOGS THE CAR DOWN FROM MOVING WHEN I AM TRYING TO ACCELERATE FROM A STOP OR TRYING TO TURN EITHER LEFT OR RIGHT. I HAVE HAD PROBLEMS WITH MY AIR BAG LIGHTS COMING ON AND TELLING ME TO SERVICE MY AIR BAGS. IT COMES ON AND GOES OFF AND COMES ON AND GOES OFF. THE DASH LIGHT WILL COME ON AND TELL ME TO SHUT ENGINE OFF NOW FOR LOW OIL PRESSURE, THIS HAS HAPPENED FOR 4 YEARS, THE CAR IS 5 YEARS OLD. THIS CAR WAS NEVER A GOOD CAR FROM THE VERY DAY IT CAME OFF THE LOT. *TR

Mar 16, 2014

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

WAS DRIVING CAR AND TRACTION CONTROL LIGHT CAME ON AND THEN CHECK ENGINE LIGHT. LOST POWER AND BRAKES. CAR WAS ABLE TO STOP BUT VERY HARD. GLAD NOBODY WAS IN FRONT OF ME OR I WOULD HAVE IT THEM. THIS IS VERY DANGEROUS AND I THINK THERE SHOULD BE A RECALL ON THE THROTTLE BODY AND SENSORS. I DID HAVE IT FIXED BUT HAD TO TAKE IT TO SEVERAL DEALERS TO FIGURE OUT IF IT WAS THE ACCELERATOR PEDAL OR THE THROTTLE BODY.IT WAS THE WHOLE THROTTLE BODY UNIT. *TR

Feb 21, 2014

STEERING,ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES,ENGINE

1 complaint

STOPPED AT THE TOP OF A SNOW COVERED HILL. PUT THE TRANSMISSION IN 2ND GEAR AND PROCEEDED DOWN THE HILL. THE VEHICLE GOT UP TO ABOUT 15 MPH THEN LOST ALL POWER; ENGINE QUIT, NO BRAKES, AND THE STEERING WHEEL LOCKED IN PLACE. BECAUSE THE BRAKES WERE NOT WORKING THE VEHICLE GAINED SIGNIFICANT SPEED GOING DOWNHILL. NOT BEING ABLE TO STEER THE VEHICLE BECAUSE THE STEERING WHEEL WAS LOCKED IT WENT OFF THE ROAD AND HIT A TREE. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. AS A RESULT THE DRIVER AND PASSENGER WERE SERIOUSLY INJURED. *TR THE CONSUMER STATED AFTER OWNING THE VEHICLE FOR A FEW MONTHS, THE VEHICLE BEGAN TO LOOSE POWER AND SEVERAL MESSAGES APPEARED ON THE DASHBOARD. ALL THE POWER SHUT OFF AND THE CONSUMER HAD TO AAA TO HAVE THE VEHICLE TOWED TO WHERE SHE PURCHASED IT. AN INSPECTION REVEALED THE THROTTLE BODY NEEDED TO BE REPLACED. UPDATED 07/10/14

Feb 15, 2014

Crash: 1

Injuries: 2

TIRES,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

AFTER GETTING NEW BRAKES PUT ON MY CAR, THE LOW TIRE PRESSURE LIGHT WOULD COME ON FOR DIFFERENT TIRES. IT WAS RANDOM AND AFTER CHECKING THE TIRE PRESSURE THEY WERE ALL FINE. THE LIGHT IS ON ALL THE TIME AND WHEN I CHECK MY TIRE PRESSURE ON THE DASH PANEL THEY ALL FOUR READ 0 TIRE PRESSURE. I HAVE TO CHECK THEM MANUALLY WHICH SOUNDS PETTY BUT I PAID FOR THIS OPTION I SHOULD BE ABLE TO USE IT. MY REMOTE CAR STARTER DOESN'T WORK BECAUSE THIS ERROR MESSAGE IS ON. I'VE HAD IT RESET AND IT COMES RIGHT BACK ON. I WAD TOLD THE WHEEL SENSORS WERE BROKE WHEN GETTING THE BRAKES FIXED AND THAT THEY COST AROUND $100 EACH. THERE HAS TO BE SOME WAY TO MAKE THESE SO THEY DON'T GET BROKEN WHILE GETTING NORMAL MAINTENANCE DONE SO I NOW HAVE A HUGE ADDITIONAL COST THAT FAR EXCEEDS THE COST OF GETTING THE BRAKES. *TR

Dec 27, 2013

ENGINE AND ENGINE COOLING,WHEELS,TRACTION CONTROL SYSTEM

1 complaint

I STARTED MY CAR AND THE CHECK ENGINE LIGHT AND THE SERVICE TRACTION CONTROL LIGHTS BOTH CAME ON. MY BACK TIRES THEN BEGAN TO SPIN WHEN DRIVING AND THE CAR MADE A SCARY NOISE. *TR

Dec 05, 2013

STEERING,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

WHEN I PRESSED DOWN ON MY ACCELERATOR PEDAL (SPEED LIMIT WAS INCREASING FROM 50MPH TO 65MPH), A MESSAGE OF "STARTING DISABLED. SERVICE THROTTLE" CAME UP ON THE DASH. THE ACCELERATOR PEDAL AND STEERING WHEEL COMPLETELY LOCKED UP AND THE CAR STARTED TO DECELERATE. I WAS ABLE TO FORCE THE STEERING WHEEL IN ORDER TO TURN ONTO A SIDE STREET (NARROWLY AVOIDING A CAR STOPPED IN THE LEFT LANE TO TURN) AND PARK THE VEHICLE IN A LOCATION OUT OF THE MAIN LANE OF TRAFFIC. HAD THIS SIDE STREET NOT BEEN THERE AT THAT EXACT MOMENT, THE POSSIBILITY OF A CRASH WOULD BE VERY LIKELY AS STEERING WAS UNRESPONSIVE AND I MAY HAVE BEEN REAR-ENDED DUE TO THE SUDDEN LOSS OF ENGINE POWER. *TR

Nov 02, 2013

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,TRACTION CONTROL SYSTEM

1 complaint

I WAS AT A STOP SIGN AND THE REDUCED ENGINE POWER, CHECK TRACTION CONTROL LIGHTS CAME ON. THE CODE CAME UP I HAD IT CHECKED IT IS THE ACCELERATOR PEDAL POSITION SENSOR THIS CAN BE A VERY DANGEROUS OCCURRENCE .NHTSA PLEASE LOOK AT THESE COMPLAINTS IT IS A 75 DOLLAR PART AND LABOR OF 4 HOURS.IM PAYING FOR PART AND DOING MYSELF I NEED SOME REIMBURSEMENT OR PAYMENT OF THIS TO SHOP. *TR

Oct 14, 2013

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH IN CRUISE CONTROL, THE VEHICLE BEGAN TO STALL. THE VEHICLE ALSO FAILED TO INCREASE SPEED WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE FUEL GAUGE ALSO FAILED SIMULTANEOUSLY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT LISTED UNDER ANY RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Sep 20, 2013

VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM,SERVICE BRAKES

1 complaint

I WAS DRIVING THROUGH A HILLY/ CURVY AREA OF ROAD WHEN MY REDUCED ENGINE POWER, TRACTION CONTROL, AND THROTTLE BODY DISABLED MESSAGE POPPED UP. JUST THEN I HAVE NO POWER, NO BRAKES AND NO STEERING,AT ALL! I ALMOST CRASHED WITH MY TWO KIDS IN THE CAR! UPON LOOKING UP THIS ISSUE I FIND THAT IT IS A VERY COMMON ISSUE IN IMPALAS. SOME PEOPLE HAVE HAD THIS ISSUE WHILE PASSING CARS, OR THE FREEWAYS AND MORE. TO ME THIS IS QUITE A SAFETY CONCERN SINCE YOU HAVE NO POWER TO DO ANYTHING...NOTHING AT ALL. I DON'T SEE HOW THERE IS STILL NO RECALL ON THIS ISSUE WHEN THERE ARE SO MANY REPORTED PROBLEMS AND A HUGE SAFETY RISK!! *TR

Aug 25, 2013

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

WAS DRIVING AROUND 65 WHEN OUT OF NO WHERE THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON AND THE REDUCE TO POWER MESSAGE STARTED FLASHING ON THE DASH IT DROPPED MY SPEED DOWN FROM 65 TO LIKE 20 WHILE ON THE FREEWAY. *TR

Aug 08, 2013

VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

1 complaint

WHILE MERGING ONTO A TWO LANE HIGHWAY MY IMPALA SUDDENLY LOST POWER AND I RECEIVED A "LOW ENGINE POWER" WARNING AND THEN " SERVICE TRACTION CONTROL" THE CHECK ENGINE LIGHT COMES ON AND THE CAR RUNS ROUGHLY AT REDUCED POWER - YOU NEED TO PULL OVER AND SHUT THE CAR OFF UNTIL YOU CAN START IT AGAIN. THIS IS A VERY DANGEROUS ISSUE THAT GM REFUSES TO ACKNOWLEDGE. IN THIS INSTANCE I HAD MY DAUGHTER IN THE CAR - I ALSO LOST THE POWER BRAKES. I HAVE BEEN TO TWO CHEVROLET DEALERS AND A BUICK DEALER BECAUSE THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST YEAR AND A HALF. THEY REPLACED MY THROTTLE BODY, OIL SENSOR, BATTERY AND SOMETHING ELSE AND CHARGED ME OVER $2000 FOR THE THREE VISITS AND I AM STILL EXPERIENCING THE ISSUE. I HAVE ALSO BEEN TO A LOCAL REPAIR SHOP AND HAD THE WIRING HARNESS CHANGED AND HAD SEVERAL DIAGNOSTICS DONE. AFTER ALL THIS THE PROBLEM STILL EXISTS. I NORMALLY DON'T WRITE LETTERS BUT, THIS IS A VERY DANGEROUS SITUATION AND MANY OTHERS ARE EXPERIENCING THE SAME THING BASED ON THE MESSAGE BOARDS I HAVE READ. MY CONCERN IS THAT GM REFUSED TO HELP OR ISSUE A RECALL. MY FEAR IS THAT SOMEONE GETS SERIOUSLY HURT OR KILLED BEFORE GM ANSWERS FOR THIS. THIS IS NOT GOOD FOR GM. MY HOPE IS THAT SOMEONE FINALLY ADDRESSES THIS ISSUE BEFORE SOMEONE IS KILLED. IN MY LAST COMMUNICATION WITH GM - I WAS TOLD TO TAKE MY CAR TO A DEALER FOR A DIAGNOSTIC AT MY OWN EXPENSE. SO, BASICALLY I AM ON MY OWN AND THEY OFFERED TO DO NOTHING. JUST NOT RIGHT! *TR

Jul 27, 2013

ELECTRICAL SYSTEM,AIR BAGS,VISIBILITY/WIPER

1 complaint

MY IMPALA HAS A VERY BAD ELECTRICAL PROBLEM. MY AIR BAG LIGHT HAS BEEN ON AND THE MANUAL SAID IT CAN DEFLATE AT ANY GIVEN TIME. MY WIPERS HALF THE TIME DON'T WANT TO COME ON OR WORK. MY HORN AND ALARM SOMETIMES WORKS AND SOMETIMES DOESN'T. THE CAR SHAKES REALLY BAD WHEN I DRIVE IT, ESPECIALLY THE STEERING WHEEL. IT ALSO BURNS OIL LIKE CRAZY.I TRUST MY 99' CHEVY SUBURBAN OVER MY BRAND NEW 09' IMPALA. IT IS THE MOST DANGEROUS CAR I HAVE EVER HAD AND I WISH I NEVER WOULD HAVE BOUGHT IT. IT DEFINITELY HAS TRIPLE THE AMOUNT OF PROBLEMS THEN MY 99' SUBURBAN HAD. *TR

Jun 24, 2013

TRACTION CONTROL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

ABOUT 2 WEEKS AGO MY SERVICE TRACTION CONTROL LIGHT APPEARED ON THE DASH. BEING THE PERSON THAT I AM I WAS VERY CONCERNED WITH THIS ISSUE AND TOOK IT TO HAVE IT CHECKED BY THE DEALERSHIP. THEY TOLD ME THAT THIS WILL OCCASIONALLY COME ON WITH THE AMOUNT OF RAIN WE HAD IN OUR AREA.THEY SAID WHEN IT HAS THE OPPORTUNITY TO DRY OUT IT WILL GO OFF. WELL TO DATE IT HAS NOT GONE OFF BUT STAYS ON THE MAJORITY OF THE TIME. NOW IT IS HAVING FUN WITH THE REDUCE POWER LIGHT WHICH BASICALLY SLOWS DOWN THE CAR. NOT ONLY ARE THE FLIP FLOPPING BUT WHEN I PUSH THE BRAKES IT SOMETIMES ACTS AS IF IT WILL CATCH BUT THEN LET GO AND CATCH AGAIN. HOW SCARY IS THIS WHEN YOU FEEL YOUR BRAKES WILL NOT STOP THE CAR? THIS IS NOT A GOOD FEELING. CALLED THE DEALERSHIP TO GET AN APPOINTMENT AND IT WILL COST ME $85 TO $100 TO HAVE THIS PUT ON A MACHINE TO SEE WHAT THE PROBLEM IS. AND GET THIS JUST LIKE EVERYONE ELSE THIS IS NOT A COVERED PROBLEM. MY QUESTION IS WHY? I HAVE TRIED VERY HARD TO STICK WITH CHEVROLET PRODUCTS BUT THIS IS REALLY MAKING ME RETHINK MY DECISION. EVERYONE SEEMS TO BE HAVING THE SAME ISSUES WITH THESE ALERTS AND SENSORS. I AM NOT ONE TO SINK A WHOLE LOT OF MONEY INTO A CAR WITH REPAIRS, I WILL GET RID OF IT IMMEDIATELY. I MAINTAIN MY CAR ON A REGULAR BASIS. *TR

May 16, 2013

WHEELS,SERVICE BRAKES,ENGINE

1 complaint

I WAS DRIVING ON THE HWY WHEN THE MESSAGE APPEAR ON THE BOAR "ENGINE POWER REDUCE " I WAS SCARED BECAUSE I HAVE NEVER HAD THAT PROBLEM. I WHEN ONLINE AND SAW THAT PEOPLE WERE HAVING THE SAME PROBLEM. IT WAS WEIRD BECAUSE THEY ALL SEEN TO BE IN THE SAME MONTH LIKE IF IT WAS PROGRAM TO HAPPEN. SO I WANT AN EXPLANATION ON WHAT'S GOING ON WITH MY CAR? WHAT'S THE MESSAGE ABOUT? DO I HAVE TO CHANGE THE MOTOR ? I JUST DON'T KNOW WHAT TO DO ANYMORE THIS CAR HAS A LOT OF PROBLEM I JUST WANT SOME ANSWERS . THANKS FOR READING. *TR

Apr 07, 2013

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

VEHICLE GIVES A SERVICE THROTTLE STARTING DISABLED MESSAGE AND PROMPTLY SHUTS OFF THE ENGINE. IF YOU WAIT 5 MINUTES THE CAR WILL RESTART AND PERFORM AS USUAL.....UNTIL THE NEXT TIME. SHUTTING OFF THE ENGINE AT INTERSTATE SPEEDS IS INCREDIBLY DANGEROUS AND IS GOING TO RESULT IN SOMEONE BEING KILLED. BASED UPON INTERNET SEARCHES THIS APPEARS TO BE A KNOWN ISSUE, BUT GM WILL NOT PROACTIVELY FIX THE PROBLEM. *TR

Dec 02, 2012

POWER TRAIN,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I WAS TURNING LEFT INTO A DRIVEWAY GOING NO MORE THAN 7 MILES AN HOUR, BECAUSE I WAS FOLLOWING A CAR, WHEN I HEARD A LARGE GRIND THEN POP. I PARKED MY CAR AND KNEW IMMEDIATELY THE TRANSMISSION FAILED BY THE FLUID TRAIL AND PART LEFT BEHIND. I TOOK IT TO A DEALER AND LUCKILY IT WAS COVERED UNDER THE POWER TRAIN WARRANTY. A WEEK AFTER RECEIVING MY VEHICLE BACK THE ALIGNMENT WAS OFF, DRIVER-SIDE HEADLIGHT SOCKET CAUGHT FIRE, I HAVE LABORED START UP, HAVE STALLED ON THE FREEWAY! AND HAVE STABILITRAK, AIRBAG, AND REDUCED ENGINE POWER ERROR CODES THAT RANDOMLY APPEAR. *TR

Oct 09, 2012

Fire: 1

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM,ENGINE

1 complaint

AS I WAS DRIVING TO GOLF ON MONDAY SEPTEMBER 24TH, ON INTERSTATE I-80 HEADING WEST, MY 2009 CHEVY IMPALA ONBOARD COMPUTER STATED THE FOLLOWING, SERVICE TRACTION CONTROL, REDUCED POWER, STARTER DISABLED AND THE CHECK ENGINE LIGHT ALL AT ROUGHLY THE SAME TIME. MY CAR COMPLETELY DIED AND I HAD NO POWER STEERING. LUCKILY I WAS ABLE TO COAST OUT OF HARMS WAY AND GET TO THE SIDE OF THE ROAD. I CHECKED SOME WIRES UNDER THE HOOD AND DIDN'T FIND ANYTHING LOOSE. WHEN I ATTEMPTED TO START THE CAR BACK-UP, THE ONBOARD COMPUTER FLASHED, STARTER DISABLED. I SAT WITH THE CAR FOR ABOUT 15 MINUTES AND TRIED ONCE MORE. THIS TIME IT STARTED AND RAN NORMAL, BUT THE CHECK ENGINE LIKE WAS ON(STILL IS). HOW SCARY IS THIS REALLY? ENOUGH TO MAKE ME HATE DRIVING THIS CAR ANYWHERE. NOT TO MENTION I'M A SINGLE DAD OF 4, WHO NEEDS TO GET TO WORK, SCHOOL AND MANY OTHER THINGS. *TR

Oct 03, 2012

SUSPENSION,SERVICE BRAKES

1 complaint

I WAS DRIVING AND WHEN I BRAKE I NOTICE A VIOLENT SHAKING IN THE STEERING WHEEL AND THE CAR ALSO SHAKES. *TR

Sep 28, 2012

SUSPENSION,WHEELS

1 complaint

HAD THE CAR IN FOR NORMAL INSPECTION AND WAS INFORMED I HAD UNEVEN REAR TIRE WEAR ON REAR TIRES.. THEY HAD TO GRIND THE REAR SPINDLE TO GET PROPER FOUR WHEEL ALIGNMENT 2011. 12 MONTHS LATE 2012 WAS INFORMED IN 2012 INSPECTION HAD TO REPLACE ALL FOUR TIRE AND FOUR WHEEL ALIGNMENT AND HAVE TWO REAR SPINDLE BOLT TO COMPLETE JOB. THERE WAS NEVER A MENTION OF THE CLASS ACTION LAWSUIT OR IF THE DEALER WOULD STAND HIND THE PRODUCT AND WARRANTY THE WORK DONE. *TR

Sep 27, 2012

VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM,ENGINE

1 complaint

WHILE TRAVELING ON I-95 AT ABOUT 75MPH, THE FOLLOWING MESSAGE APPEARED ON THE DASH," REPAIR TRACTION CONTROL SYSTEM... ENGINE POWER IS REDUCING". THANKFULLY, I WAS APPROACHING A REST AREA, SO I SAFELY COASTED TO A SECURE AREA. AFTER ESCAPING A POTENTIALLY FATAL ACCIDENT, I RESEARCHED THIS TRACTION CONTROL MESSAGE, ONLY TO DISCOVER INNUMERABLE CUSTOMERS HAD THE SAME PROBLEM. THIS ISSUE SHOULD BE INVESTIGATED SINCE IT IS A UNIVERSAL PROBLEM, ONE THAT IS ENDANGERING THE LIVES OF GM AND OTHER DRIVERS ON THE HIGHWAY. *TR

Sep 24, 2012

ELECTRICAL SYSTEM,SEAT BELTS,ENGINE

1 complaint

I WAS DRIVING TO WORK ON THE FREEWAY THEN I NOTICED THAT MY CAR'S RPM STARTED BOUNCING UP AND DOWN FROM TWO AND A HALF TO TWO AND BACK AND FORTH AND THEN MY CHECK ENGINE LIGHT TURNS ON AND SAYS ENGINE POWER IS REDUCED AND AS WELL AS THE SERVICE TRACTION LIGHT TURNS ON. I SEE THAT I HAVE TO PRESS ON THE GAS PEDAL A LOT MORE FURTHER DOWN FOR MY CAR TO STAY AT 60 MPH AND AFTER 2 MINUTES OF THIS MY CAR'S RPM DROPS TO 0. MY CAR TURNS OFF WITH THE CAR READING STARTER DISABLED AND SERVICE THROTTLE. I HAD TO PULL TO THE SHOULDER. THIS INCIDENT HAD MADE ME LATE FOR WORK AND THIS INCIDENT HAPPENS A LOT NOW. THIS CAN HAPPEN FROM ONCE EVERY TWO OR THREE WEEKS TO TWICE A WEEK. JUST RECENTLY MY CAR'S SEAT BELTS WILL BECOME UNDONE WITHOUT ANYONE CLICKING THE BUTTON FOR IT TO RELEASE. ALSO RECENTLY MY SERVICE AIRBAGS LIGHT HAS CAME ON. *TR

Jul 08, 2012

POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS

1 complaint

CAR STALLED ON THE INTERSTATE. MERGED CAR TO BREAK DOWN LANE WITHOUT BEING HIT. TRACTION CONTROL LIGHT ILLUMINATED. CAR WOULD NOT RESTART FOR ABOUT 20 MINUTES. CAR THEN RESTARTED AND WARNING LIGHT WAS OFF. PREVIOUS ELECTRICAL ISSUES WITH THIS VEHICLE INCLUDING REAR WINDOWS THAT WILL NOT ROLL DOWN AND DEFECTIVE AIR BAG SENSOR. *TR

May 13, 2012

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

I-40 EAST BOUND; 60 MPH; COMING DOWN A 4 TO 7% GRADE THROUGH THE SMOKEY MOUNTAINS, NORTH CAROLINA SIDE; 1ST ERROR: "SERVICE TRACTION CONTROL, REDUCED ENGINE POWER, SERVICE ENGINE. APPROXIMATELY 5 MINUTES LATER 2ND ERROR: "STARTING DISABLE,SERVICE THROTTLE" LOST ALL POWER TO VEHICLE. A VERY DANGEROUS AND FRIGHTENING EVENT HAVING NO CONTROL OF YOUR SPEED, STEERING, AND BRAKING TRYING TO GET OFF TO THE SIDE OF I-40 WITH THE TYPE OF GRADE, TRACTOR TRAILER TRUCKS THAT CAN NOT SLOW DOWN FAST ENOUGH TO LET YOU OVER. WE WERE VERY.... VERY FORTUNATE WITH OUR OUTCOME. HAD TO BE TOWED TO A LOCAL DEALERSHIP. RAN DIAGNOSTIC; ERROR CODES P2122, P2138. DEALERSHIP REPLACED THE COMPONENT: ELECTRONIC ACCELERATOR PEDAL

May 03, 2012

SUSPENSION,SERVICE BRAKES, HYDRAULIC

1 complaint

THERE APPEARS TO BE MANY ISSUES RELATED TO BRAKES AND SUSPENSION FOR THE CHEVY IMPALA. AFTER ONLY 10K MILES, THE BRAKES BEGAN TO PULSATE. THE DEALERSHIP RESURFACED THEM. THEY WERE FINE FOR A BIT LONGER BUT THEN THE ISSUE REOCCURED. I AM NOT SURE IF ITS A OVERHEATING ISSUE OR WHAT BUT IT HAS HAD OTHER BRAKE AND SUSPENSION ISSUES AS WELL. THERE IS UNDER 30K MILES ON THE CAR AND IT HAS ALREADY HAD: LEFT FRONT TENSIONER REPLACED, REAR LEFT SWAY BAR REMOVED/REINSTALLED, ROTORS REFINISH, AND A WHOLE NEW SET OF TIRES NOW. WE HAVE HAD MANY OTHER GM VEHICLES OVER THE YEARS FROM BOTH CHEVY AND BUICK. NO OTHER VEHICLE HAS GIVEN US AS MANY ISSUES IN SUCH A SHORT PERIOD OF OWNERSHIP THAT THIS CAR HAS. IT ALL APPEARS TO BE RELATED TO THE BRAKES AND SUSPENSION. BASED ON ONLINE SEARCHES, WE ARE NOT ALONE AS MANY IMPALA OWNERS HAVE HAD SIMILAR BRAKE RELATED ISSUES/COMPLAINTS. *TR

Feb 17, 2012

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,WHEELS

1 complaint

I NOTICED SOME TIME BACK THAT WHEN APPLYING THE BRAKES THAT I WOULD GET A ROUGH VIBRATION, SUCH AS WITH BAD ROTORS. I TOOK THE CAR TO THE DEALER THAT I PURCHASED IT AT AND THEY LOOKED IT OVER AND STATED THAT EVERYTHING WAS FINE. SINCE THEN EVERYTIME I HIT THE BRAKES THE VIBRATIONS HAVE ONLY GOTTEN WORSE, IT'S TO THE POINT NOW THAT IT VIOLENTLY SHAKES THE ENTIRE CAR AND FEELS AS IF IT'S GOING TO JERK THE STEERING WHEEL RIGHT OUT OF MY HANDS. SO I MADE ANOTHER APPOINTMENT FOR THIS ISSUE AND A NEW ONE; SOMETIMES MY DASH LIGHTS WILL FLICKER AND IT WILL TELL ME IT'S 102 OUTSIDE WHEN IT'S ONLY 70 AND AUTOMATIC TIRE PRESSURE SENSOR IS WAY, WAY OFF. I HAVE ALSO NOTICED RECENTLY THAT MY FRONT TIRES HAVE BECOME EXCESSIVELY WORN ON THE OUTER EDGES TO WHERE THERE IS ONLY TREAD IN THE CENTER AND THIS SHOULDN'T BE A PROBLEM WITH ONLY 21,500 MILES ON THE VEHICLE; I SHOULD HAVE BEEN ABLE TO GET ABOUT TWICE THAT OUT OF THE FACTORY TIRES. AT MY LAST APPOINTMENT THEY HAVE STILL SAID THERE IS NO NOTABLE PROBLEMS WITH MY IMPALA. *TT

Sep 28, 2011

STEERING,SERVICE BRAKES, HYDRAULIC

1 complaint

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHENEVER YOU ARE DRIVING DOWN A HILL THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND THE BRAKES OVERHEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSTALLED NEW ROTORS UNDER THE WARRANTY BUT WITHIN TWO MONTHS THE IDENTICAL FAILURE OCCURRED. THE VEHICLE WAS TAKEN AGAIN TO A MECHANIC WHO INSTALLED NEW BRAKE PADS AND HEAT SHIELDS BEHIND THE ROTORS SO THEY WOULD NOT OVERHEAT BUT THE FAILURE RECURRED WITHIN A MONTH. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 35,000.

Sep 06, 2011

SUSPENSION,UNKNOWN OR OTHER

1 complaint

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS BEING INSPECTED BY A LOCAL MECHANIC, WHEN SHE WAS INFORMED THAT THE FRONT SUSPENSION FAILED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 10/03/2011 *LN *TR

Aug 05, 2011

VISIBILITY,LATCHES/LOCKS/LINKAGES

1 complaint

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR CONDITIONER WOULD ONLY BLOW AIR FROM THE WINDSHIELD VENT, AND AS A RESULT, THE WINDSHIELD WOULD FREEZE. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH WOULD NOT ALLOW THE DOOR TO REMAIN OPEN, AND WOULD SOMETIMES CLOSE ON HER LEG. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURES DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNAVAILABLE.

Jul 18, 2011

AIR BAGS,LATCHES/LOCKS/LINKAGES,SEATS

1 complaint

2009 CHEVROLET IMPALA. CONSUMER STATES THAT THE VEHICLE HAS MULTIPLE PROBLEMS AND WAS INCLUDED IN A RECALL. HE STATES THAT THE 3 OF THE 4 DOOR ACTUATORS WERE BROKEN. *KB THE CONSUMER ALSO STATED THE FRONT PASSENGER SEAT HAD A PROBLEM WITH A FLASHING RED LIGHT IF A PENCIL OR PIECE PAPER WAS PLACED IN THE SEAT. *JB

Dec 22, 2010

SUSPENSION,TIRES

1 complaint

I HAVE A 2009 IMPALA WITH BARELY 15000 MILES. TOOK IN FOR OIL CHANGE AND TIRE ROTATION AT A FIRESTONE BUSINESS. MECHANIC STATES THAT FRONT TIRES WOULD NOT PASS INSPECTION, AND RECOMMENDED 2 FRONT TIRES AND LIFETIME FRONT END ALIGNMENT FOR A COST OF ALMOST 750.00. DID NOT TAKE HIM UP ON HIS "GENEROUS" OFFER. THIS WAS JUST BEFORE THE CAR HIT 15K MILES. CAR HAS BEEN SERVICED EVERY 5K, AND UP UNTIL JUST OVER 10K, TIRE CONDITION WAS STATED AS "GOOD-9/32 TREAD IS STILL ON TIRES. SO, BETWEEN 10K & 15 K, THEY ARE NOW NO LONGER ANY GOOD? HAVE SEEN QUITE A FEW COMPLAINTS ONLINE ABOUT 2009 IMPALA TIRES WEARING OUT PREMATURELY, AS DID THE 2008'S(WHICH MY WIFE HAS) FRONT END HAS NEVER SHAKEN, SHIMMIED OR ANYTHING ELSE-STILL DRIVES DOWN THE ROAD AT 50 WITH NO PROBLEM AT ALL. AM WONDERING IF GM IS GOING TO GIVE ME A HASSLE ABOUT THIS-NOT A GOOD ADVERTISEMENT FOR THIS MODEL AT ALL! *TR

Sep 26, 2010

SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,STRUCTURE

1 complaint

I PURCHASED A 2009 CHEVY IMPALA FROM A LOCAL DEALERSHIP ON 05/12/10 THE CAR WAS SOLD AS NEW 32 MI. ON 05/20/10 CAR WAS TAKEN BACK TO DEALERSHIP FOR DRIVEABILITY PROBLEMS, A REAR SWAY BAR WAS INSTALLED AT FIRST OIL CHANGE I WAS ALERTED BY SERVICE ATTENDANT THAT CAR HAD SEVERE RUST AND CORROSION PROBLEMS ON UNDERSIDE OF CAR I HAD ANOTHER INDEPENDENT MECHANIC INSPECT CAR, HE SAID BRAKE LINES AND OTHER PARTS WERE SO EATEN AWAY BY CORROSION THAT HE CONSIDERED THIS TO BE A SAFETY ISSUE I RETURNED CAR TO DEALERSHIP FOR INSPECTION DEALERSHIP REFUSED TO INSPECT PROBLEM, WAS TOLD CAR HAS LOTS OF WARRANTY LEFT AND IF BRAKE FAILURE OCCURS THEY WILL LOOK AT IT THEN I THEN TOOK CAR TO ANOTHER INDEPENDENT MECHANIC AND WE MADE VIDEO ---DVD--- OF UNDERSIDE OF CAR AND GOT A STATEMENT FROM MECHANIC TO VERIFY PROBLEM I AM TAKING CAR TO ANOTHER CAR DEALERSHIP IN ROCKINGHAM NC TO GET ANOTHER OPINION AND VERIFY I CAN FURNISH YOU WITH A COPY OF DVD AND STATEMENTS FROM MECHANICS TO VERIFY PLEASE LET ME KNOW WHERE TO MAIL SUMMARY--- I THOUGHT THAT I WAS GETTING A GOOD CAR FROM A REPUTABLE MANUFACTURE AND DEALERSHIP---WHAT I GOT WAS A BUCKET OF RUST AND CORROSION AND POTENTIAL SAFETY CONCERNS TO WORRY ABOUT----THIS IS A NEW CAR 3611 MI. ON ODOMETER NOW---HAVE YOU HAD ANY OTHER SIMILAR COMPLAINTS ON NEW 2009 CHEVY IMPALAS?---RUST AND CORROSION IN ALL ON UNDER CARRIAGE FROM BUMPER TO BUMPER------------------THANK YOU *TR

Sep 12, 2010

STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

1 complaint

2009 CHEVROLET IMPALA. CONSUMER STATES EXTREME VIBRATION, SEVERE STEERING DIFFICULTIES AND BRAKE UNRESPONSIVENESS *TGW THE CONSUMER STATED THE BRAKES WERE FROZEN IN ONE POSITION . THE DEALER MACHINED THE FRONT ROTORS AND SANDED THE PADS. THE ENGINE SHUT DOWN AND THE CONSUMER HAD TO DRIVE IN 3RD GEAR. *JB

Aug 19, 2010

SERVICE BRAKES, ELECTRIC

1 complaint

BOUGHT CERTIFIED IMPALA WITH 38000 MILES. HAS 12MONTH/12000 MILE WARRANTY. NOTICED PULSATING IN BRAKES AND THEY SAID IT WAS ROTORS NEEDED TURNING, BUT CERTIFICATION PAPERS STATE CAR IS SOLD AS IF NEW. SO ROTORS SHOULD BE COVERED. THEY WANTED TO CHARGE ME TO FIX THE PROBLEM THAT THE CERTIFIED WARRANTY SHOULD TAKE CARE OF. *TR

Mar 17, 2010

EQUIPMENT

1 complaint

TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHEN THE CONTACT TURNED ON THE AIR CONDITIONER, AFTER A FEW MINUTES A STRONG ODOR CAME OUT OF THE AIR VENTS IN THE VEHICLE. THE DEALER INFORMED HER THAT THERE WAS A BUILD UP OF MOLD IN THE AIR DUCTS; HOWEVER, NO REPAIRS WERE MADE. THE FAILURE HAS CONTINUED TO OCCUR. THERE WERE NO PRIOR WARNINGS. THE FAILURE AND CURRENT MILEAGES WERE 5712. UPDATED 10/21/09.*LJ UPDATED 10/22/09.*JB

Sep 21, 2009

2009 CHEVROLET Impala Problems & Complaints

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