2010 CHEVROLET Impala Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
440
Complaints Reported
Complaints by Component
ELECTRICAL SYSTEM
59 complaints
The contact owns a 2010 Chevrolet Impala. The contact stated that while the vehicle was turned off and unattended in a parking lot. After about ten minutes, the contact was unlocking the vehicle and noticed fire inside the vehicle near the front of the vehicle near the radio and heater. The contact used a water bottle from the back seat to attempt to extinguish the fire. The fire was extinguished by a bystander using a fire extinguisher. There were no warning lights prior to the failure. There were no reported injuries. There was no police report filed, airbag deployment, or crash involved. The vehicle was towed to her residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case. The failure mileage was approximately 188,000.
Jun 18, 2025
The contact owns a 2010 Chevrolet Impala. The contact stated that the vehicle made an abnormal grinding sound while starting and while driving. There was no warning light illuminated. The contact stated that the grinding sound persisted after turning off the vehicle on several occasions. The vehicle was taken to an independent mechanic, where unknown actuators located behind the dashboard were replaced; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 77,000.
Jun 04, 2024
TL* THE CONTACT CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT HER MOM WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER PARKING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFT INTERLOCK SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Feb 10, 2020
VEHICLE WILL NOT START. ALL ELECTRICAL THINGS WORK, THE LIGHTS, DASHBOARD, ETC.. BUT THERE IS NO POWER TO STARTER. THIS VEHICLE HAS 150000 MILES ON IT AND HAS HAD 6 NEW BATTERIES INSTALLED. THE NO START ISSUE WAS BELIEVED TO BE OCCURRING AFTER CAR WAS BROUGHT THROUGH CAR WASH DURING VERY COLD TEMPS OUTSIDE, BUT THIS IS NOT THE ISSUE NOW. NOW IT STARTS SOMETIMES AND WILL NOT START AT OTHER TIMES.
Mar 06, 2019
THE REAR WINDOW DEFOGGER QUIT WORKING. MY SHOP FOUND THAT THE DEFOGGER HAD LOST ITS GROUND FUNCTION IN THE FUSE BLOCK IN THE ENGINE COMPARTMENT. THE FUSE BLOCK HAD TO BE REPLACED IN ITS ENTIRETY COSTING OVER 200 DOLLARS. I DO NOT KNOW EXACTLY WHEN THE DEFOGGER FAILED.
Mar 01, 2019
+ 54 more complaints for this component
AIR BAGS
55 complaints
The contact owns a 2010 Chevrolet Impala. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.
Mar 06, 2023
The contact owns a 2010 Chevrolet Impala. The contact stated while driving 30 MPH, she noticed the "Service Air bag System" warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air bag seat sensor and side-impact sensor to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The manufacturer informed that contact that her VIN was not included in NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System). The failure mileage was approximately 137,700.
Feb 07, 2022
Air Bag Service message comes up on the information panel with the air bag light on. Did a diagnostic check showed passenger air bag. I reached under the seat and shook the wires the light and message went off, however the diagnostic check still showed the passenger air bag system. Found recall Number 16V507000. The dealer says my VIN is not in the recall however it seems I have the same problem the recall describs.
Jan 22, 2022
The contact owns a 2010 Chevrolet Impala. The contact stated that upon start-up of the vehicle, the airbag warning light illuminated the instrument panel. The contact called the dealer where he was informed that the vehicle was not included in NHTSA Campaign Number: 16V507000 (Air Bags). The contact attempted to reach the manufacturer but was not successful. The vehicle was not repaired. The failure mileage was 155,063.
Oct 06, 2021
My air bag light stays on and my abs light stays on and something with the wiring keeps ruining my battery
Aug 27, 2021
+ 50 more complaints for this component
POWER TRAIN
28 complaints
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving his vehicle at 40 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle where he returned home and parked it. The contact called the dealer where he was informed that there were no recalls on the vehicle.The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 97,000.
Dec 13, 2021
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT TO DRIVE OR REVERSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE TRANSMISSION WAS REPLACED HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
May 26, 2020
WAS DRIVING MY IMPALA 2010 AND STOPPED AT A DOUBLE SIDED ROAD IN ALDIE VA TO TAKE A LEFT AND THE VEHICLE MOVED A ABOUT TWO FEET WHILE TAKING LEFT AND THEN IT STUCK THERE , THE RPM'S KEPT GOING UP BUT THE CAR WOULDN'T MOVE, THERE WAS A VEHICLE COMING FROM OPPOSITE SIDE AND WHILE I PANICED THE VEHICLE MADE A JERKING HARD SHIFT AND STARTED TO DRIVE AGAIN. ITS 59000 MILES ON THE VEHICLE AND ITS TRANSMISSION HAS WORN OUT ALREADY !! BECAUSE ITS OLDER THAN 5 YEARS THE COMPANY WONT GIVE THE WARRANTY
Oct 01, 2019
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE DID NOT RESPOND AND JERKED FORWARD. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE EVER SINCE IT WAS PURCHASED ON SEPTEMBER 19, 2019. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 197,000.
Sep 23, 2019
NO PROBLEM W TRANSMISSION UNTIL IT BROKE DOWN HALLOWEEN MY CAR HAS JUST UNDER 68K MILES THIS IS RIDICULOUS NOTHING WAS WRONG DROVE NO ISSUES, WENT TO LEAVE WHEN I TTOOK OFF NOTICE LOUD METAL ON METAL GRINDING NOISE, LIKE NO ENGINE POWER
Nov 26, 2018
+ 23 more complaints for this component
ENGINE
22 complaints
AUTO TOTALED SEPT 8, 2020. LOST CONSCIENCE WITH TAILPIPE LOOSE AT BACK OF CAT CONVERTER. DIAGNOSED WITH LOW BLOOD SUGAR AT HOSPITAL. SEVERE INJURIES: SPINAL, RIGHT ARM, LEFT LEG. DO NOT REMEMBER ACCIDENT, EVEN TODAY. TOOK DOWN ELECTRIC POLE AND PINE TREE. DO NOT REMEMBER IF WINDOWS OPEN OR CLOSED THAT DAY. MAY HAVE BEEN COMBINATION OF CO FROM EXHAUST AND BLOOD SUGAR. RURAL STREET, TOWN IN MAINE.
May 14, 2021
CAR SHUTS DOWN RANDOMLY ON THE HIGHWAY AND IS LIFE THREATENING
Mar 23, 2020
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN THE CONTACT TURNED OFF THE VEHICLE, A LOUD ABNORMAL, TICKING NOISE WAS HEARD. THE NOISE ALSO OCCURRED WHEN THE ENGINE WAS STARTED AND LASTED AT LEAST ONE MINUTE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CARL BLACK CHEVROLET (11500 E COLONIAL DRIVE, ORLANDO, FL 32817, 888-449-6517) WHERE IT WAS DIAGNOSED THAT A NEW BLENDER ACTUATOR NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Apr 09, 2019
2ND AIR INJECTION CHECK & SHUT OFF VALVE HAS FAILED FOR THE 3RD TIME ON THIS VEHICLE. I CONTACTED A FRIEND OF MINE AT GM AND A GLOBAL TECHNICAL SPECIALIST IN THE EXHAUST MANIFOLDS/HEAT SHIELDS/SAI DIVISION OF THE GENERAL MOTORS GLOBAL PROPULSION SYSTEMS STATED THAT THERE WAS A CORROSION DURABILITY CONCERN WITH THIS PART THAT RESULTED IN ELEVATED WARRANTY. THERE IS NOW A IMPROVED SERVICE PN AVAILABLE THAT REPLACES THE PN THAT HAVE BEEN USED IN MY VEHICLE. I FEEL THAT GM SHOULD RECALL THESE BAD PARTS AND REFUND US FOR THEM. EACH TIME THIS PART NEEDS TO BE REPLACED THE COST IS OVER $400 TO ME. MY FIRST REPLACEMENT PART WENT ON 1-30-13 AT 46737 MILES. THE 2ND REPLACEMENT PART WENT ON 7-8-14 AT 71368 MILES. NOW THE 3RD REPLACEMENT PART NEEDS TO GO ON AT 115429 MILES. THE 1ST REPLACEMENT PART COST ME $567 TO REPLACE AT THE DEALERSHIP. THE 2ND REPLACEMENT PART COST ME $478 TO REPLACE AT AN INDEPENDENT SHOP. IT WILL COST ME THE SAME OR A LITTLE MORE TO GET THIS REPLACED FOR THE 3RD TIME. IS THERE ANYTHING THAT YOU CAN DO TO HELP ME?
Nov 01, 2017
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE REDUCED ENGINE POWER INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE BEGAN TO JERK AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
Mar 16, 2017
+ 17 more complaints for this component
STEERING
16 complaints
STEERING IS HARD TO TURN AND MAKES A WHINING NOISE WHEN DRIVING.
Nov 12, 2017
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE MAKING A TURN, A LOUD SQUEALING NOISE WAS HEARD FROM THE STEERING WHEEL. THE FAILURE RECURRED WHENEVER A TURN WAS MADE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Aug 04, 2016
POWER STEERING BEGIN TO GO OUT AND NOW FLUID IS CONTINUOUSLY LEAKING HAD IT CHECKED BY A MECHANIC WHICH STATED THAT IT WAS A MANUFACTURED MALFUNCTION AND SHOULD CHECK FOR A RECALL.
May 02, 2016
2010 CHEVROLET IMPALA LS: MY IMPALA SEEMS TO STEER HARD AND HURTS MY HANDS WHEN TRAVELING ON TRIP GOING TO TAKE TO LOCAL GARAGE AND SEE WHAT IT IS ,ALSO THE DRIVER SEAT SNAPS WHEN YOU SIT IN IT.
Jan 01, 2016
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WAS DIFFICULT TO TURN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
May 29, 2015
+ 11 more complaints for this component
ELECTRONIC STABILITY CONTROL (ESC)
16 complaints
MY CAR STARTED GIVING ME AN ERROR CODE OF SERVICE STABILITRAC, SERVICE BRAKE ASSIST, AND MY TRACTION AND ABS LIGHT COMES ON LIKE A YEAR AGO. I HAVE HAD CONTROL ARMS REPLACED, CV AXLES, HUBS, ETC. I HAVE BASICALLY REPLACED THE ENTIRE FRONT SUSPENSION TRYING TO RID THIS PROBLEM BUT TO NO AVAIL IT'S STILL GIVING ME THIS WARNING. IT'S CAUSING MY CAR TO SLIP WHEN I TURN CORNERS OR TRY TO ACCELERATE. IT'S CAUSING PULLING AND LOSS OF SPEED IN THE ENGINE . THIS PROBLEM IS COSTING ME ALOT OF MONEY AS WELL AS FRUSTRATION. PLEASE LOOK INTO THIS MATTER URGENTLY THANK YOU
May 31, 2017
THIS PROBLEM TENDS TO ONLY HAPPEN WHEN THE CAR IS IN MOTION TRYING TO TURN LEFT OR RIGHT AND SIMPLY JUST TRYING TO ACCELERATE FROM A STOP LIGHT OR STOP SIGN. IT IS VERY HARD TO DESCRIBE WHAT ACTUALLY HAPPENS BUT IT'S LIKE THE CAR HAS A HUGE HICCUP AND IT SOUNDS LIKE SOMETHING IS LOOSE UNDERNEATH. I HAVE TO LIGHTLY TOUCH THE GAS PEDAL TO TRY AND AVOID THIS HAPPENING. I GET THE WARNING LIGHT-SERVICE STABILITRACK AND TRACTION CONTROL. I GET SCARED AT TIMES TRYING TO MAKE TURNS BECAUSE WHEN THE HICCUPPING HAPPENS, IT DELAYS THE CAR FOR SECONDS AND I TRY TO PRESS ON THE GAS BUT IT WON'T GET UP TO SPEED. NEEDLESS TO SAY, IF IT'S POSSIBLE, I TRY AND WAIT FOR A GOOD DISTANCE BETWEEN ME CROSSING AND THE CARS COMING.
Mar 27, 2017
I HAVE HAD MY 2010 CHEVROLET IMPALA LS FOR ABOUT ONE YEAR NOW. IT CURRENTLY HAS 164,000 MILES. THE FOLLOWING PROBLEM STARTED HAPPENING ABOUT 6 MONTHS AFTER I BOUGHT IT, DURING THE WINTER MONTHS. WHILE DRIVING AT ANY SPEED IN ANY KIND OF WEATHER (BUT HAPPENS MORE OFTEN IN COLD WEATHER) TWO LIGHTS POP UP, THE CHECK ENGINE LIGHT AND THE STABILITY TRACK LIGHT. I ALSO GET THREE DISPLAY MESSAGES, SERVICE STABILTRACK, SERVICE TRACTION CONTROL AND ENGINE POWER IS REDUCED. HALF OF THE TIMES THAT THIS OCCURS MY CAR LITERALLY SHUTS OFF WHILE DRIVING AND A DIFFERENT MESSAGE IS DISPLAYED STATING ENGINE POWER SHUTTING DOWN. I LOSE ALL CONTROL OF VEHICLE, POWER STEERING, GAS ETC. THIS ONLY HAPPENS WHEN GOING AT HIGH SPEEDS ,WHICH IS EVEN MORE DANGEROUS. I TURN THE CAR OFF, IF I IMMEDIATELY TRY TO TURN IT BACK ON IT DOES NOTHING, IF I WAIT A MINUTE OR SO IT WILL TURN OVER. AT THIS TIME USUALLY ALL DISPLAY AND LIGHTS ARE OFF EXCEPT THE CHECK ENGINE LIGHT. WHICH DOES EVENTUALLY GO AWAY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE FIXED OR A RECALL IS IN ORDER. THERE ARE FAR TOO MANY PEOPLE THAT HAVE GONE THROUGH THIS SIMILAR SITUATION. *TR
Dec 14, 2016
I HAVE HAD MY 2010 CHEVROLET IMPALA LS FOR ABOUT ONE YEAR NOW. PROBLEM STARTED HAPPENING 6 MONTHS AFTER I BOUGHT IT. WHILE DRIVING AT HIGH-SPEED'S IN ANY KIND OF WEATHER TWO LIGHTS POP UP, THE CHECK ENGINE LIGHT AND THE STABILITY TRACK LIGHT. I ALSO GET THREE DISPLAY MESSAGES, SERVICE STABILTRACK, SERVICE TRACTION CONTROL AND ENGINE POWER IS REDUCED. HALF OF THE TIMES THAT THIS OCCURS MY CAR LITERALLY SHUTS OFF WHILE DRIVING AND A DIFFERENT MESSAGE IS DISPLAYED STATING ENGINE POWER IS SHUTTING DOWN. I LOSE ALL CONTROL OF VEHICLE, POWER STEERING, GAS ETC. THIS ONLY HAPPENS WHEN GOING HIGH SPEEDS, WHICH IS EVEN MORE DANGEROUS. I TURN THE CAR OFF. IF I IMMEDIATELY TRY TO TURN IT BACK ON IT DOES NOTHING. I MUST WAIT A MINUTE OR 2 BEFORE IT WILL TURN OVER. AT THIS POINT USUALLY ALL DISPLAY AND LIGHTS ARE OFF, EXCEPT THE CHECK ENGINE LIGHT. WHICH EVENTUALLY DOES GO AWAY. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE FIXED ASAP!!! *TR
Oct 24, 2016
WHEN DRIVING THE TRACTION CONTROL AND STABILIZER LIGHT COMES; THEN THE ENGINE REDUCED POWER LIGHT CAR WILL JUST CUT OFF IN THE MIDDLE OF THE STREET . THIS HAS BEEN GOING ON FOR OVER A YEAR.
Aug 08, 2016
+ 11 more complaints for this component
ELECTRICAL SYSTEM,AIR BAGS
11 complaints
The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the air bag warning light illuminated. The local dealer was contacted by phone however, the vehicle was not diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM) however, the vin was not included. The manufacturer was informed of the failure but offered no additional assistance. The failure mileage was approximately 160,074.
May 18, 2021
SERVICE AIR BAG LIGHT INTERMITTENTLY ILLUMINATES AND RESOLVES ITSELF. COMPLETE FAILURE OF INSTRUMENT CLUSTER AND HVAC SUDDENLY WITH ENGINE RUNNING. THIS APPEARS TO BE CONSISTENT WITH GM RECALL #36110. CONTACTED GM FOR FURTHER ACTION AND WAS TOLD THIS VEHICLE NOT INCLUDED WITH RECALL DESPITE SAME ISSUE AS DESCRIBED FOR RECALL. THE AIRBAG LIGHT HAPPENS WITH ADULT FRONT PASSENGER, NOT WHILE SEAT IS EMPTY, AND WHILE VEHICLE IS IN MOTION.
Mar 01, 2019
I HAVE A 2010 CHEVY IMPALA AND IT HAS THE AIRBAG ISSUE WHICH IT HAS A RECALL BUT WHEN I CALL CHEVY THEY SAY MICHAEL VEHICLES NOT AFFECTED EVEN THOUGH IT'S HAS THE SAME EXACT IS SHOES WITH THE PASSENGER SEAT IN THE WIRES AS THE RECALL. WHEN I CALL CHEVY IT ONLY SHOWS ONE RECALL FOR THE IGNITION SWITCH AND THEY WANT TO CHARGE ME TO FIX THE AIRBAG ISSUE BUT THERE'S A RECALL FOR SERVINGS 2009 AND 2010 CHEVY IMPALA
Jan 03, 2019
#1 EVERY TIME I MOVE THE DRIVERS SEAT MY AIRBAG LIGHT COMES ON SAYING THAT THE AIRBAG IS DISABLED. #2 THE CAR'S TRACTION WILL ACT LIKE I'M ON ICE (EVEN ON A HOT 90 DEGREE JULY DAY). THE TRACTION LIGHT COMES ON AND THE ENGINE WILL GEAR DOWN, TO THE DEGREE OF LOSS OF ENGINE POWER, POWER STEERING, AND POWER BRAKING. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING LONG DISTANCES ON THE HIGHWAYS I FOUND RECALLS PENDING FOR THESE PROBLEMS AND MY VIN # IS NOT ON THE LIST. WELL I'M TELLING YOU NOW THIS IS VERY DANGEROUS AND VERY SCARY. SOMEONE IS GOING TO GET INJURED OR KILLED!! OFFICIAL NHTSA PAGE CONCERNING RECALL #16V507000 OFFICIAL NHTSA PAGE CONCERNING RECALL #14V355000
Jul 14, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Oct 17, 2016
+ 6 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
8 complaints
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN THE VEHICLE WAS SHUT OFF, THE MOTOR CONTINUED TO RUN. CLASSIC CHEVROLET (440-255-5511, LOCATED AT 6877 CENTER ST, MENTOR, OH 44060) DIAGNOSED THAT ONE OF FOUR ACTUATORS NEEDED TO BE REPLACED. THE DEALER DID NOT SPECIFY WHEN THE OTHER THREE ACTUATORS WOULD POTENTIALLY FAIL. THE VEHICLE WAS REPAIRED BY THE DEALER. THE MANUFACTURER STATED THAT THE WARRANTY EXPIRED AND PROVIDED A CASE NUMBER. THE MANUFACTURER REFUSED TO HONOR THE EXTENDED WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Mar 06, 2019
THE ANTIFREEZES IT GUM UP THE MOTOR THE ORANGE ANTIFREEZES.
Jan 21, 2016
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, BUT DETAILS OF THE DIAGNOSTIC TESTING COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Nov 03, 2015
WHEN I WAS DRIVING TO WORK MY CAR SUDDENLY LOST ITS TRACTION CONTROL,THE ENGINE WENT TO HAVE POWER AND THE CHECK ENGINE LIGHT CAME ON. IT HAPPENS VERY FAST, AND NOW MY CAR WONT GO OVER 40 MILES PER HOUR. I RESEARCH ON THE INTERNET I SEE LOTS OF PEOPLE HAVING THIS PROBLEM SO I WANTED TO REPORT IT.
Jan 06, 2015
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. IN ADDITION, THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION ON SEVERAL OCCASIONS. THE VEHICLE WAD TAKEN TO THE DEALER SEVERAL TIMES BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM ) AND STATED THAT THE PART WAS NOT AVAILABLE TO COMPLETE THE REPAIR. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Sep 10, 2014
+ 3 more complaints for this component
UNKNOWN OR OTHER
8 complaints
I RECEIVED A RECALL NOTICE FROM A DEALERSHIP AND I CHECKED THE NHTSA WEBSITE AND IT SHOWS NO RECALLS HAVE BEEN ANNOUNCED FOR MY VIN NUMBER. I READ AN ARTICLE ON THE FTC WEBSITE THAT DEALERSHIPS ARE BEING SUED BY SENDING FAKE RECALLS TO PEOPLE. THIS APPEARS TO BE ONE OF THEM.
Jan 02, 2019
IGNTION STARTERMAKES THE CAR NOT TO START IT WILL RUN THE BATTERY DOWN AND EFFECTS THE STARTER AND ALTENATOR
Mar 27, 2018
WHEN STARTING CAR GETTING ISSUE STATING SERVICE STABILITRAK...SOMETIMES THE CAR IS VERY LIGHT WHEN TRYING TO START UP. THERE ARE TIMES WHERE I AM TURNING MY CAR ON AND IT SEEMS THE ELECTRIC HAS RESET AND ALL CONTROLS AND RADIO ARE NOW RESET. I AM GETTING ISSUES
Aug 26, 2017
ACCORDING TO YOUR WEBSITE THERE ARE FOUR (4) RECALL ITEMS FOR THIS CAR' LOWER CONTROL ARM, SEATBELT ASSEMBLE ANCHORAGE PASSENGER PRESSURE SENSOR WIRES AND IGNITION CUT OFF. I HAVE CONTRACTED BEN MYNATT CHEVROLET DEALERSHIP AT 281 CONCORD PKWY S, CONCORD, NC 28027 REGARDING THESE RECALLS. ACCORDING TO BEN MYNATT CHEVROLET THESE RECALLS DO NOT ASSIST. PLEASE CONFIRM. I ALSO SEE THAT THERE ARE 313 COMPLAINTS BUT 0 INVESTIGATIONS.
Mar 20, 2017
I WAS DRIVING AND MAKING A LEFT TURN AND ALL OF THE SUDDEN THE CAR STARTED SHAKING VERY HARD. AND IT MADE LIKE A ZOOMING SOUND AND ALL THE POWER WENT OUT. THE SERVICE TRACTION CONTROL CAME UP ON THE DASH BOARD. THE MOTOR ICON STARTED FLASHING. THE BRAKES WERE NOT WORKING PROPERLY AND THEN IT JUST STOPPED. HAD TO PUT IT IN NEUTRAL AND PUSH IT TO THE SIDE OF THE STREET. THANK GOD THERE WAS A PARKING SPACE.
Jan 28, 2017
+ 3 more complaints for this component
VEHICLE SPEED CONTROL
7 complaints
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE "ENGINE POWER REDUCED" AND "SERVICE TRACTION CONTROL" WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE NUMBER TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Sep 13, 2017
DRIVING 65MPH ON HIGHWAY WHEN "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" LIGHTS CAME ON AND ENGINE STARTED TO THROTTLE DOWN. HAD NO CHOICE BUT TO PULL OVER ONTO LEFT SHOULDER WITH A SEMI CLOSE BEHIND. TURNED CAR OFF FOR 1 MINUTE AND RESTARTED AND THE "REDUCED ENGINE POWER AND "SERVICE STABILITRAK DISAPPEARED. HOW IS THIS NOT A SAFETY ISSUE REQUIRING A RECALL?
Apr 14, 2017
2010 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION CAUSED BY STICKY THROTTLE ACCIDENTS BEFORE RECEIVING ACCELERATOR PEDAL POSITION PEDAL SENSOR AND THROTTLE POSITION SENSOR RECALL NOTICES. *SMD THE CONSUMER STATED SHE WAS BACKING OUT OF THE DRIVEWAY, WHEN THE VEHICLE TOOK OFF LIKE A MISSILE. IT TRAVELED ACROSS THE STREET, JUMPED A CURB AND HIT A PARKED VEHICLE IN THE DRIVEWAY CAUSING DAMAGE TO BOTH VEHICLES. THE DEALER CLAIMED THERE WAS NOTHING WRONG WITH THE ACCELERATOR. HOWEVER, THE ACCIDENT WAS CAUSED BY A STICKY THROTTLE. WHEN THE SECOND ACCIDENT OCCURRED, THE CONSUMER WAS ATTEMPTING TO BACK THE VEHICLE UP, BUT INSTEAD IT ACCELERATED BACKWARDS AT A HIGH RATE OF SPEED MAKING A HIGH PITCH WHINING NOISE. THE CONSUMER QUICKLY APPLIED THE BRAKE. HOWEVER, IT NOT REDUCE THE SPEED. THE CONSUMER HIT AN OAK TREE, AND IN DOING SO, CAUSED THE TREE TO FALL ON THE VEHICLE. THE VEHICLE WAS TOTALED. BETWEEN THE FIRST AND SECOND ACCIDENT, THE THROTTLE WAS REPAIRED AND THE ACCELERATOR WAS REPLACED. *JB
Jun 30, 2016
2010 CHEVY IMPALA. CONSUMER WRITES IN REGARDS TO THROTTLE BODY ASSEMBLY AND SENSOR ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING, THE TRACTION CONTROL AND ENGINE LIGHT ILLUMINATED, AND THEN THE INSTRUMENT PANEL READ ENGINE REDUCED POWER, CHECK STABILITRAK AND TRACTION CONTROL. AS SHE APPROACHED THE STOP SIGN, THE VEHICLE STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE A DIAGNOSIS REVEALED THE THROTTLE BODY ASSEMBLY AND SENSOR HAD MALFUNCTIONED. *JB
May 06, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE REDUCED POWER AND THE TRACTION CONTROL WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE ACCELERATION SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,200 AND THE CURRENT MILEAGE WAS 39,000.
Nov 25, 2013
+ 2 more complaints for this component
SEAT BELTS
6 complaints
Seatbelt will not stay attached to the inner drivers side buckle. While driving if you are able to attach it and hear a click, it will randomly come undone and the seatbelt will not reattach.
Oct 31, 2021
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SEAT BELT INDEPENDENTLY DISCONNECTED AND THE COVERING EXPOSED THE WIRES UNDERNEATH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TENSION ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 157,798.
Jan 03, 2017
THE DRIVER SEAT BELT IS STICKING AND WILL NOT LATCH. IF YOU DO GET IT TO LATCH IT WILL UNLATCH WITH THE SLIGHTEST MOVEMENT. I TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE IT LOOKED AT. THEY TOLD ME THE TECHNICIAN WAS UNABLE TO GET THE LATCH UNSTUCK. THEY TOLD ME IT WAS A FAULTY MECHANISM AND THAT IT WOULD NEED TO BE REPLACED, BUT THEY DO NOT JUST REPLACE THE LATCH, THEY WOULD HAVE TO REPLACE THE LATCH AND THE ENTIRE SEAT BELT ASSEMBLY WITH THE TENSIONER. HOWEVER THEY DID NOT HAVE THIS ITEM IN STOCK AND THEY WOULD HAVE TO ORDER IT AND I WOULD HAVE TO BRING THE VEHICLE BACK FOR THE REPAIRS. IN THE MEAN TIME I AM DRIVING WITH A FAULTY SEAT BELT THAT IS NOT ONLY A SAFETY ISSUE BUT A LEGAL ISSUE. I MUST WEAR MY SEATBELT - IT IS THE LAW. BUT UNFORTUNATELY IT WILL NOT LATCH. *TR
May 01, 2015
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V48000 (SEAT BELTS); HOWEVER, THE FAILURE RECURRED. THE SEAT BELT ANCHOR BECAME DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN CONFIRMED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,582.
Feb 27, 2015
DRIVER AND PASSENGER SEAT BELTS HAVE CUTS IN THE OUT SIDE EDGES. SEEMS TO BE CAUSED BY THE RE-TRACTOR MECHANISM AS THE CUTS ARE INSIDE THE DOOR PILLARS WHEN THEY ARE RETRACTED. HAS THIS HAPPENED ON ANY OTHER IMPALAS AND WHAT SHOULD WE DO? *TR
Sep 07, 2014
+ 1 more complaint for this component
SERVICE BRAKES
6 complaints
THERE WAS NO ACCIDENT THE DRIVER SIDE REAR BRAKE LINE DEVELOPED A LEAK BECAUSE IT WAS RUBBING AGAINST THE SEAM ON THE SIDE OF THE GAS TANK. THE LINE IS IN GREAT SHAPE OTHERWISE. STILL HAS A BLACK COATING ON IT OTHER THAN THE AREA THAT WAS RUBBING THE PLASTIC GAS TANK SEAM. THE GAS TANK SEAM IS ALSO WORN AWAY. WE PURCHASED THIS VEHICLE USED IN THE FALL OF 2010 AND THESE ARE THE SAME BRAKE LINES AS WERE ON IT AT TIME OF MY PURCHASE. VERY DANGEROUS EXPERIENCE FOR MY WIFE WHO WAS DRIVING THE VEHICLE WHEN THE BRAKE PEDAL WENT TO THE FLOOR. LUCKILY SHE GOT IT INTO A PARKING LOT AND PARKED. THIS HAPPENED 3-15-2019. I TOOK PICTURES THEN GENTLY PULLED THE BRAKE LINE AWAY FROM THE GAS TANK AND TOOK A PICTURE OF THE HOLE WORN IN THE LINE AND WEAR ON THE GAS TANK
Mar 16, 2019
A COMMON ISSUE AMONGST CHEVY IMPALA'S IS THE "SERVICE STABILITRAK" ERROR. IT COMES ON EVERY DAY AND EFFECTS MY BRAKE PEDAL AND ENGINE POWER. I WILL BE ATTACHING A LINK PROVING THAT THIS HAS BEEN AN IGNORED ISSUE BY GM FOR YEARS. IT IS NOT SAFE TO HAVE THESE CARS ON THE ROAD AND I DEMAND A RECALL/DIFFERENT CAR FROM MY DEALERSHIP AS MY CAR IS LESS THAN 2YRS OLD. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Apr 03, 2017
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND APPLYING THE BRAKES, THE BRAKES VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ROTORS AND FRONT BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 76,632. UPDATED 3/21/14*CN *TR
Jan 06, 2014
DURING A ROAD TRIP, STOPPED FOR LUNCH. UPON CONTINUING THE DRIVE TO HOME, THE BRAKE PEDAL SUDDENLY FADED AWAY AND SMOKE BEGAN TO COME FROM UNDER THE HOOD - WE FOUND A PARKING LOT AND PULLED IN AND SHUT THE CAR OFF. AFTER OPENING THE HOOD, WE DISCOVER THE TOP OF THE MOTOR WAS COVERED WITH BRAKE FLUID. WE HAD THE CAR TOWED TO OUR HOME TOWN - 100 MILES AWAY - AT A COST OF $650.00 - THEN DELIVERED TO THE DEALER ON MONDAY - TODAY THEY HAVE INFORMED ME THAT WE HAVE NO WARRANTY LEFT AND THE BRAKE LINE HAD RUBBED ON A PART NEXT TO IT CAUSING THE LEAK. FURTHER MORE - THE REQUIRED PART FOR REPAIR IS ON A MINIMUM 2 WEEK BACK ORDER - INDICATING THAT THIS IS NOT AN UNCOMMON PROBLEM. IF THIS HAD HAPPENED JUST A FEW MILES UP THE ROAD, WE WOULD HAVE BEEN IN THE NARROWS OF HIGHWAY 101 IN THE CURVES WITH NO WHERE TO PULL OFF!! THE BRAKES WENT OFF LINE WITH NO WARNING - WHERE IS THE RECALL ON THIS VEHICLE????? LESS THAN 10,000 MILES - ONLY CHOICE LEFT WILL BE TO DUMP THIS CAR AS SOON AS IT IS REPAIRED - IF!?! *TR
Oct 08, 2013
WHILE ON A MEDIUM DOWNGRADE ON HWY 101 IN MARIN COUNTY, CA AT APPROX 65 MPH I SLOWLY APPLIED BRAKES TO REDUCE SPEED. THE BRAKES IMMEDIATELY STARTED TO "CHATTER" AND I THOUGHT THE ABS SYSTEM WAS ACTIVATING. I CONTINUED TO JUST "TAP" ON THE BRAKES TO KEEP MY SPEED REDUCING TO THE LEGAL LIMIT (55 MPH) AND THE CHATTERING STOPPED WHEN SPEED WAS REDUCED AND I WAS BACK ON LEVEL GRADE. THE CONDITION HAS NOT REPEATED ITSELF WHEN DRIVING ON A LEVEL GRADE AND WITH NORMAL BRAKING WHEN SLOWING DOWN FROM 65 MPH. IN AUGUST 2012 I TOOK THE CAR TO A DEALER FOR A MINOR WARRANTY REPAIR AND ASKED THEM TO ALSO CHECK THE BRAKES FOR ANY PROBLEM WITH THE ABS SYSTEM - STILL THINKING THAT IS WHAT CAUSED THE INITIAL PROBLEM. I WAS TOLD THAT THE BRAKE ROTORS WERE WARPED AND WAS CAUSED "BY THE WAY I DRIVE". I HAVE BEEN DRIVING FOR OVER 60 YRS AND HAVE NEVER HAD THIS TYPE OF BRAKE PROBLEM. THIS CAR WAS PURCHASED NEW IN NOV 2009 AND IT HAS BEEN DRIVEN LESS THAN 10K MILES PER YEAR - IT IS STILL UNDER WARRANTY UNTIL 11/2012. GM REFUSES TO ACCEPT ANY RESPONSIBILITY FOR PREMATURE ROTOR WARPING OR THAT THEIR BRAKE DESIGN MAYBE FAULTY, I.E. INADEQUATE COOLING FOR BRAKES, ETC. THEY WERE OF ABSOLUTELY NO HELP IN ADDRESSING THIS PROBLEM SEEKING TO PUT ANY BLAME SOLELY ON THE DRIVER. HOW CAN ONE RESPOND TO THAT KIND OF ATTITUDE. THE NHTSA SHOULD MAKE GM CERTIFY THAT THEIR BRAKE SYSTEM, MATERIALS, BRAKE COOLING DESIGN, ETC. COULD NOT POSSIBLE CAUSE ANY FORM OF BRAKE ROTOR WARPING IN A VEHICLE DRIVEN LESS THAT 25K MILES. THANK YOU FOR LOOKING INTO THIS MATTER. *TR
Sep 19, 2012
+ 1 more complaint for this component
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
6 complaints
2010 CHEVY IMPALA ONLY HAS 58,000 MILES ON IT. I'VE ALREADY HAD BEEN HAVING ISSUES WITH THE CAR NOT STARTING ALL OF THE TIME AND NOW AFTER PUTTING NEW TIRES ON IT, I AM DRIVING DOWN THE ROAD AND GET "SERVICE STABILITRACK," "SERVICE TRACTION CONTROL," AND "ENGINE POWER REDUCED." I WAS ON A MAJOR HIGHWAY GOING ABOUT 60 MPH AND WAS ALMOST REAR-ENDED DUE TO THE SUDDEN LOSS OF SPEED. I WAS ABLE TO MOVE INTO A TURNING LANE AND GET TO A PARKING LOT WITHOUT GETTING MYSELF KILLED. I STILL, HOWEVER, HAVE TO FIGURE OUT HOW I'M GETTING HOME FROM WORK! I HAD NOTICED WHEN I FIRST WENT OUT THAT IT SEEMED TO BE SHIFTING HARD, BUT THE ROADS WERE WET, SO I THOUGHT PERHAPS IT WAS THE STABILITRACK KICKING IN, NOT GOING OUT! I HAVE TWO SMALL CHILDREN, WHO THANKFULLY WERE NOT WITH ME. THE CAR HAS BEEN NOTHING BUT TROUBLE SINCE I'VE PURCHASED IT. WITH SUCH LOW-MILEAGE, I FIGURED I WAS GOOD TO GO FOR AWHILE. I HAVE A 2003 CHEVY TAHOE WITH ALMOST 200,000 MILES AND HAVE NOT HAD THIS MANY ISSUES OUT OF IT!! CONTACTED CHEVROLET, BUT AM TOLD NO RECALLS HAVE BEEN MADE. WHY NOT?!?!
Nov 07, 2017
MESSAGE SAYS "SERVICE STABILITRAK" ENGINE POWERING DOWN". HAS HAPPENED WHILE DRIVING AND WHEN FIRST STARTING. MANY GM CUSTOMERS HAVE EXPERIENCED SAME ISSUE ACROSS SEVERAL YEARS AND MAKES INCLUDING THE TRAVERSE.
May 02, 2016
STARTING IN DEC 2014 WHILE DRIVING AT RANDOM SPEEDS, THE 2010 CHEVY IMPALA WILL JERK HARD AND THEN THE TRACTION CONTROL LIGHT WILL COME ON. UPON THIS HAPPENING, THE REDUCE ENGINE SPEED APPEARS IN THE DISPLAY AS WELL AS SERVICE TRACTION CONTROL, AND SERVICE STABILITY. THIS HAS BEEN HAPPENING WITH VARIOUS SPEEDS AND VARIOUS WEATHER CONDITIONS. IF YOU PULL OVER AND TURN CAR OFF FOR ABOUT 5 MINUTES, IT WILL START RIGHT BACK UP AND ENGINE REDUCED WILL NO LONGER BE ON THE DISPLAY. *TR
Apr 28, 2015
THIS HAS BEEN HAPPENING AT LEAST ONCE A WEEK FOR THE LAST 2 MONTHS. I GO TO START MY CAR IN THE MORNING AND IT HAS THE CHECK ENGINE LIGHT ON AND TRACTION CONTROL LIGHT AND IS GIVING ME MESSAGES OF ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL, SERVICE STABILITRAK. THE CAR STILL DRIVES WHEN THIS IS ON, BUT ITS REALLY DOGGIE, AND SHIFTS HARD. *TR
Mar 10, 2014
THE CHECK ENGINE LIGHT CAME IN, THEN THE STABILITRAK LIGHT CAME ON, THEN ENGINE POWER REDUCED CAR STOPPED IN THE MIDDLE OF TRAFFIC, COULD HAVE BEEN FATAL. WAITED CAR POWERED BACK ON. A KNOWN ISSUE IN THIS MODEL. *TR
Nov 26, 2013
+ 1 more complaint for this component
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
5 complaints
THE DIAGNOSTIC REVEALED THAT THERE ARE 11 CODES IN THE VEHICLE SYSTEM. THESE CODES RANGED FROM PASSKEY SYSTEM FAILURES TO EVAP CODES TO TRANSMISSION. SUSPECTED FAILURE OF WIRING HARNESS ALTOGETHER WITH POSSIBLE BCM/CAM FAILURE AS WELL. DURING BATTERY TEST THERE WAS A REGULAR DROP IN VOLTAGE WHILE CONNECTED TO THE SCANNER REFLECTING A DRAIN IN THE ELECTRICAL SYSTEM THAT COULD FURTHER BE CAUSING AN ISSUE. CODES ARE P0513 , P0523 , P0700 , P2122 , P0411, P0449 ,P0455. WHEN DRIVING STABILITRACK, ENGINE POWER REDUCED, AND STABILITRACK TRACTION CONTROL. SOMETIMES THE CAR SHUTS OFF WHILE DRIVING AND THE STEERING WHEEL WILL LOCK , I'D W OK OLD HAVE TO PULL OVER ON THE SIDE OF THE HIGHWAY OR STREET AND POP THE HOOD JUST TO GET THE CAR STARTED AGAIN.
Oct 10, 2020
I HAVE A 2010 CHEVY IMPALA LT WITH 90K+ MILES ON IT. I ORIGINALLY BOUGHT THE CAR IN 2011 USED WITH 40K+ MILES ON IT, SO THE CAR IS NO LONGER COVERED THROUGH WARRANTY. ENGINE POWER REDUCED, SERVICE STABILITRAC, ETC. I'M A FULL TIME COLLEGE STUDENT, AND A FULL TIME UBER DRIVER. LAST NIGHT I WAS WITH A PASSENGER ON [XXX] TOWARDS O'HARE AIRPORT. MY CAR REDUCED SPEED AND SUDDENLY DROPPED SPEED FROM 70MPH DOWN TO 50MPH. AS I TURNED ON THE EMERGENCY LIGHT AND START STEERING TO THE RIGHT TO GET ONTO THE SHOULDER I WAS IN THE THIRD LANE TO THE RIGHT (THE EXPRESSWAY IS 4 LANES) AS I WAS TURNING TO THE RIGHT TO GET ONTO THE SHOULDER AND TO GET TO SAFETY MY STEERING LOCKS, AND THERE WAS A RECKLESS DRIVER GOING 100MPH TRYING TO CUT OFF TRAFFIC. THE LANES TO THE LEFT WERE BLOCKED SO HE HAD TO CUT ME OFF BY OVERTAKING ME BY GOING ONTO THE SHOULDER. HE DAMAGED HIS RIGHT REARVIEW MIRROR AND PROBABLY SCRAPPED THE RIGHT SIDE OF HIS CAR PULLING OFF THAT RECKLESS STUNT. HAD I DELAYED THE BREAKING FOR A SECOND I WOULDN'T BE ALIVE MAKING THIS POST TODAY. LUCKILY I TURNED THE CAR OFF, WAITED FOR A FEW MINUTES, TURNED THE CAR BACK ON AND TOOK THE NEARBY [XXX], AND WAITED WITH MY PASSENGER AT THE NEARBY TARGET PARKING LOT FOR THE NEXT UBER DRIVER TO PICK UP MY PASSENGER AND GET HER SAFELY TO THE AIRPORT. HAD I NOT ACTED QUICKLY, MY UBER PASSENGER WOULD HAVE MISSED HER FLIGHT. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Apr 17, 2017
ENGINE POWER REDUCED...CAR SHUTS OFF IN THE MIDDLE OF TRAFFIC.
Jun 14, 2016
AFTER WET WEAR HER STABILITY LIGHT MESSAGE, TRACTION CONTROL COMES ON WHILE DRIVING AS DOES ENGINE POWER REDUCED MESSAGE POWER IS REDUCED AND VEHICLE DIES IF YOU DO NOT PULL OVER AND TURN IT OFF AND BCK ON. THIS IS A VERY DANGEROUS AND EXPENSIVE PROBLEM WHICH GM IS AWARE OF AND COULD CAUSE SERIOUS INJURIES IF NOT DEALT WITH. *TR
Mar 31, 2014
RIDING ALONG AT 70 MPH TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT COMES ON. COMPUTER SAYS ENGINE SPEED IS REDUCED. DROVE TWO MORE MILES TO PULL OVER SAFELY BUT CAR CUT OFF AND COMPUTER SAYS ENGINE START IS DISABLED AND CAR WOULD NOT RESTART UNTIL I UNHOOKED BATTERY. NOT REAL FUN WITH RUSH HOUR IN ST. LEWIS.GLAD I WAS NOT [XXX]ENDED. *TR
Apr 25, 2013
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
5 complaints
REDUCED ENGINE POWER, STABILITRAC AND TRACTION CONTROL MESSAGES. WHILE DRIVING 2010 IMPALA .COMES ON WITHOUT WARNING CAR LOSES POWER DOWN TO 20 MPH I WAS DRIVING 55 MPH ON HIGHWAY PULLED OVER SHUT CAR OFF WAITED FEW MINUTES CAR RESTARTED THEN NOT 5 MINUTES LATER DID SAME THING ONLY THIS TIME ENGINE SHUT OFF WAS ABLE TO COAST OFF ROAD THANK GOODNESS CALLED GM THEY TOLD ME IT WAS OUT OF WARRANTY BUT WAS UNDER SPECIAL CONDITIONS .TAKE IT TO GM DEALER SO FEW DAYS LATER GOT IN IT TO TAKE TO DEALER ,NO LIGHTS ON DROVE FINE .DEALER TOLD ME TO BRING IT BACK IF AND WHEN WARNING LIGHTS CAME ON AGAIN WOW! READ THIS SAME ISSUE ON FORUMS GM SHOULD HAVE A RECALL ON THIS VERY DANGEROUS ISSUE .CALLED GM BACK AFTER GETTING HOME THEY MORE LESS TOLD ME YES IT SHOULD HAVE BEEN A RECALL BUT IT ISN'T SO HAVE GOOD DAY THE COST IS ON YOU
Jun 27, 2019
CAR BEGAN SHOWING STABILITRAK SERVICE, TRACTION CONTROL SERVICE, REDUCED ENGINE POWER AND SHUT OFF WHILE DRIVING ON INTERSTATE 35, ALMOST CAUSING A MAJOR TRAFFIC ACCIDENT , PULLED TO SIDE OF INTERSTATE COMM CENTER SAYS INGNITION DISABLED CAR WONT DO ANYTHING WHEN KEY WAS TURNED . I THEN SAT APPROXIMATLEY 5 MINS CAR STARTS WITH NO CODES BUT CHECK ENGINE LIGHT . I CANNOT HAVE THIS HAPPENING MEANS I DRIVE 40 MILES TO WRK A DAY AND CANT AFFORD TO THROW PARTS AT THE PROBLEM AS ALL GM SERVICE CENTERS HSVE BEEN WITH NO SOLUTION
Oct 28, 2017
TRACTION CONTROL LIGHT AND ENGINE REDUCE SPEED LIGHT CAME ON AND CAR STARTED STUTTER AND SLOW DOWN ON THE HIGHWAY. REPLACE THROTTLE BODY TWICE AND REPLACE GAS PEDAL SENSOR. *TR
Oct 29, 2014
THE CAR EXPERIENCED A REDUCTION IN POWER AND THE ENGINE BEGAN MAKING A "KNOCKING" NOISE. THE CHECK ENGINE LIGHT CAME ON AS WELL AS A "REDUCED ENGINE POWER, SERVICE TRACTION CONTROL" ALERT. *TR
Sep 23, 2014
I DON'T REMEMBER THE EXACT DATE, BUT APPROXIMATELY 2 YRS AGO, I BEGAN SEEING THE SEQUENCE OF MESSAGES, "SERVICE TRACTION CONTROL, SERVICE STABILITRAK, ENGINE POWER REDUCED," AND THE ENGINE LIGHT COMES ON ALONG WITH THE TRACTION CONTROL SYSTEM LIGHT. THE CAR SPEED WAS OBVIOUSLY REDUCED AND I COULDN'T REALLY ACCELERATE. I TOOK THE CAR BACK TO CARMAX AND THEY SAID THEY COULDN'T FIND ANYTHING AND DID NOT KNOW WHAT I WAS TALKING ABOUT. IT HAPPENS SPORADICALLY, BUT SEEMINGLY ALWAYS ON THE INTERSTATE WHILE I'M TRAVELING AROUND 65--70 MPH. THIS IS VERY DANGEROUS, AND I'VE BEEN TRYING TO RESEARCH WHAT NEEDS TO BE FIXED. I DO NOT UNDERSTAND WHY THIS IS NOT A RECALL ITEM. I THINK THIS WILL BE THE LAST CHEVY I PURCHASE! *TR
Jan 15, 2014
STRUCTURE
4 complaints
The unibody of this vehicle has become completely rusted/rotted to where the car is undriveable. This has been inspected by a service center, and I was told it is dangerous and beyond repair. I am sick about this, as there are MANY other makes of vehicles older than mine that do not have this issue.
Oct 08, 2025
REAR BUMPER STEEL FRAME RUSTED OUT AND IS COMPLETELY USELESS IN A REAR END CRASH.
Aug 08, 2020
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE ENTERING THE PARKED VEHICLE, IT WAS DISCOVERED THAT THE FRONT PASSENGER FLOOR HAD A PUDDLE OF WATER AFTER IT RAINED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE WATER ENTERED THE INSIDE OF THE VEHICLE THROUGH THE FIREWALL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE. UPDATED 10/17/17*LJ
Mar 08, 2017
2010 CHEVROLET IMPALA CUSTOMER IS CONCERNED WITH THE REMOTE ELECTRIC TRUNK LID RELEASE MECHANISM FAILING AND NO BACKUP MANUAL RELEASE MECHANISM FROM EITHER OUTSIDE ON THE CAR TRUNK LID OR INSIDE THE PASSENGER COMPARTMENT OF THE CAR. *MW
Feb 12, 2015
TIRES
4 complaints
lsr 225/55/17.7-28-21 date. the tire blew out on highway wires exposed. left front. cooper mastercraft. bought 1-6-20. 80000 mile guarantee
Jul 28, 2021
I AM THE OWNER OF 3 QUICK LUBE CENTERS AND SERVICE THOUSANDS OF VEHICLES PER MONTH. THERE IS A PROBLEM WITH THE VALVE STEMS ON THE NEWER TIRES WITH THE TPMS. THE METAL USED IS SUBSTANDARD, THEY BREAK VERY EASILY. I HAVE SEEN THEM BREAK BY TAKING OFF THE METAL CAP COVERING THE VALVE STEM. I HAVE HAD TO REPAIR CLOSE TO ONE HUNDRED OF THESE BECAUSE OF THE SUBSTANDARD METAL BEING USED. THIS IS A SAFTY ISSUE, I HOPE YOU CAN LOOK INTO THIS. YOU ASKED TO IDENTIFY A SPCIFIC MAKE AND MODEL AND I CHOSE A 2010 CHEVY IMPALA, BUT MANY MANUFACTURES USE THESE VALVE STEMS *TT
Aug 27, 2011
TOOK 2010 IMPALA LTZ TO HAVE OIL CHANGED AND TIRES ROTATED. THEY FOUND THE FRONT TIRES TO BE WORN BADLY ON THE INSIDE OF EACH TIRE. THE DRIVER'S SIDE HAD MUCH WORSE WEAR WITH THE STEEL CORDS VISIBLE. WE BOUGHT THE CAR FROM A DEALERSHIP WITH OVER 10,000 MILES ON IT. IT NOW HAS 19,000. IN AN ONLINE SEARCH, WE FOUND THAT THE CAR HAD WORK DONE ON THE STEERING BEFORE WE PURCHASED IT. IT STILL HAS A PROBLEM WITH A GROWLING SOUND IN THE STEERING AT TIMES. COULD THAT EFFECT TIRE WEAR? *TR
Jun 24, 2011
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA EQUIPPED WITH GOOD YEAR RADIAL TIRE P225-55R17 95T, DEPARTMENT OF TRANSPORTATION NUMBER M643HHDR061, SERIAL NUMBER 0266496130292535. THE CONTACT NOTICED THE PASSENGER FRONT TIRE FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO STATED THAT THE FAILURE WAS LOCATED AT THE TIRE SIDEWALL WHICH HAD A LEAK. THE DEALER WAS CONTACTED THEY ADVISED THE FAILURE WAS NOT DUE TO A DEFECTED SIDE WALL. THE DEALER STATED THE CONTACT DROVE OVER AN OBJECT ON THE ROAD CAUSING THE TIRE TO FAIL AND THEY WILL NOT BE RESPONSIBLE FOR THE COST FOR THE TIRE REPLACEMENT. THE TIRE WAS REPLACED. THE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS 39,050.
Jan 20, 2011
FUEL/PROPULSION SYSTEM
4 complaints
CAR CUT OFF AT SPEED IN CURVE AFTER QUICK DASH WARNING: STABLETRACK.....REDUCED ENGINE POWER..... THEN CUT OFF. NO POWER BRAKES, NO POWER STEERING, ENGINE STOPPED RUNNING. IF TRAFFIC HAD BEEN IN OPPOSITE LANE WOULD HAVE BEEN HEAD ON COLLISION. THIS NEEDS TO BE A RECALL. MY WIFE WILL NOT DRIVE HER IMPALA ANY LONGER. THIS IS MY 14TH CHEVROLET - POSSIBLY MY LAST!!!!!
Nov 11, 2019
I WAS NOTICED THAT THE CAR IF IT SETS WITHOUT BEING RAN. THAT IT WAS LOSSING GAS ON THE GAS GAUGE. I WOULD PARK THE CAR OVER THE WEEKEND AND WHEN I CHECK THE MONDAY BEFORE WORK THAT THE GAUGE HAD DROPPED. I HAD A FRIEND CHECK AND HE SAID THAT THE FUEL LINES WHERE WET WITH FUEL AND LOOKED LIKE THEY HAD DRAGGED ON THE GROUND. HE SAID I SHOULD GET A HOLD OF A DEALERSHIP TO SEE IF THERE IS A RECALL OR A SAFETY DESIGN FLAW THAT CAN GET THIS FIXED. CAUSE 1 SPARK AND THE CAR COULD CATCH FIRE.
May 23, 2019
DRIVING ALONG IN TRAFFIC ON MAIN ROADWAY AND AUTOMOBILE STALLED AND WOULD NOT RESTART
Mar 28, 2018
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE FROM AN EMPTY FUEL TANK, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 199,000. THE VIN WAS UNAVAILABLE.
Oct 27, 2014
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
4 complaints
STARTED DRIVING CAR WOULDN'T GO OVER 5 MPH. ENGINE SHAKES VIOLENTLY. DISPLAY READS REDUCED ENGINE POWER. TRACTION CONTROL WARNING.
May 12, 2019
THE TAKKATA INFLATOR SYMBOL IS SHOWING I HAVE TOOK IT TO SEVERAL MECHANIC AND THEY SAY THEY CAN FIX THE PROBLEMS. MY CAR JUMP AND STOP AT TIME. WHEN I TRY TO START MY CAR IT TAKES LIKE 5 OR 6 TIME BEFORE IT START. IT MOSTLY JUMP , SHAKES AND THAT THE ENGINE BEFORE IT STARTS. THE HEAD LIGHTS WHERE CHANGES AND THEY STILL KEEP GOING OUT
Jan 30, 2018
REDUCED ENGINE POWER LIGHTS CAME, ON TRACTION CONTROL LIGHT CAME, ON IT WAS HARD TO ACCELERATE IN THE MIDDLE OF A HIGHWAY, CAR ALMOST SHUT DOWN, BUT I MADE IT HOME. IT HAS HAPPENED TWICE ON THE HIGHWAY AND TURNPIKE. I THOUGHT IT WAS OIL BUT THAT WASN'T THE ISSUE. IT STOPS (THE PROBLEMS) AFTER I SHUT THE CAR OFF FOR AN EVENING, BUT I'M SCARED IT WILL POWER DOWN WHILE ON THE HIGHWAY AGAIN. WHEN THIS ISSUE HAPPENS THE CAR BEEPS, THEN THE TRACTION LIGHT COMES ON WITH WARNING AND SO DOES THE ENGINE LIGHT AND REDUCED ENGINE POWER WARNING. ALWAYS IN MOTION, ESPECIALLY HIGHER SPEEDS THAN NORMAL CITY STREETS. SUCH AS TURNPIKE AND HIGHWAY.
Dec 16, 2016
I WAS DRIVING ON A RURAL ROAD AT 55 MILES PER HOUR IN MY 2010 IMPALA AND IT WAS JUST A NORMAL ACTIVITY NO EXCESSIVE TURNING OR DRIVING . MY LIGHT CAME ON AND SAID TO SERVICE TRACTION CONTROL. THEN MY LIGHT SAID ENGINE POWER HAS BEEN REDUCED. I WAS TRYING TO GET TO A SAFE PLACE TO PULL OFF THE ROAD AN MY LIGHT CAME ON AGAIN AND IT SAID IT WAS DISENGAGING THE THROTTLE AND MY CAR JUST QUIT. NO POWER STEERING NO WARNING JUST QUIT AND I BARELY GOT IT OFF THE ROAD IN TIME TO KEEP ME FROM CRASHING! THE CAR WOULDN'T START FOR ABOUT TEN MINUTES BUT FINALLY I GOT IT STARTED AND MADE IT HOME. IF I HAD BEEN ON THE INTERSTATE THIS COULD HAVE BEEN TRAGIC ! *TR
Jun 13, 2013
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
4 complaints
MY SERVICE AIRBAG SENSOR LIGHT HAD BEEN ON SINCE I PURCHASED MY CAR A YEAR AGO, I AM GOING TO SELL IT BUT I DIDN'T WANT TO SELL IT WITH SOMETHING THAT HAS TO DO WITH SAFETY BEING QUESTIONABLE. I DROVE IT TO AUTO NATION YESTERDAY JUNE 11TH TO SEE IF IT WAS A RECALL. THEY SAID THERE HASN'T BEEN ONE. I DROVE IT HOME AND STARTED SEARCHING ONLINE FOR POSSIBLE PROBLEMS WITH IT AND THERE WERE SO MANY POSTS ABOUT THIS ISSUE. I SEARCHED UNDER THE PASSENGER SEAT BECAUSE THAT'S WHAT I READ TO DO AND LOW AND BEHOLD ALL TYPES OF WIRES UNDER IT ARE COMPLETELY SEVERED AND TORN UP. I WAS GOING TO FIX THIS MYSELF BUT I REALLY DON'T WANT TO BE HELD LIABLE IN CASE OF ACCIDENT OR INJURY. THIS MUST BE FIXED AND IT'S MY BELIEF THAT IT'S CAUSED BY THE VEHICLE DESIGN. PLEASE HOLD CHEVROLET RESPONSIBLE FOR THIS REPAIR AS IT IS VERY DANGEROUS FOR BOTH THE PASSENGER AND POSSIBLY EVERYONE ELSE IN THE VEHICLE. THANK YOU VERY MUCH FOR LOOKING INTO THIS. I ALSO BELIEVE THAT WHEN A PERSON CALLS A DEALER TELLING THEN EXACTLY WHAT THEY FOUND D (I CALLED LENLYLE ON COLFAX AND SABLE IN AURORA, CO. AND EXPLAINED TO THEN MY FINDINGS AND THEY TOLD ME THAT I WOULD HAVE TO PAY FOR THIS REPAIR. THEY SHOULD DIRECT A PERSON TO YOU GUYS WHEN SOMETHING THAT HAS TO DO WITH SAFETY IS FOUND TO BE DEFECTIVE. THIS SHOULD BE A REQUIREMENT THAT THEY CONTACT YOU DOT AS WELL AS OFFER A REPAIR IMEDIATELY AND CONSIDER THEMSELVES LUCKY THAT SOMEONE WASN'T KILLED BECAUSE A PERSON CAME TO THEM WITH THE PROBLEM INSTEAD OF TRYING TO DO THE REPAIR THEMSELVES.
Jun 12, 2018
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE SEAT BELT TENSIONER, AND THE DRIVER AND PASSENGER SIDE SEAT WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. IT WAS UNKNOWN IF THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 93,000.
Jul 25, 2016
WHILE DRIVING AT NIGHT SPEED 55 MPH ALL THE INSTRUMENT GAUGES WENT TO ZERO NOTHING WAS REGISTERING AT ALL THIS HAPPENED SEVERAL TIMES WHILE DRIVING. IT HAPPENED SEVERAL TIMES AFTER THAT FOR THE NEXT 2 MONTHS. THEN IT WOULD NOT START. HAD TO TOW TO DEALER. *TR
Oct 24, 2014
CAR WAS HIT ON FRONT DRIVERS CORNER AND FRONT END. CAR SHUT OFF AND NO AIR BAGS DEPLOYED. *TR
Sep 23, 2014
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
4 complaints
SERVICE STABILITRAK INDICATOR SHOWED UP AND THE VEHICLE DOES NOT RUN PROPERLY (ENGINE SEEMED TO WANT TO STALL, LOSS OF POWER, ROUGH IDLEING, TRANSMISSION 'KICKING'. THIS PROBLEM SHOULD BE REPAIRED BY THE DEALERSHIP AND NOT THE CONSUMER SINCE THE COSTS OF REPAIR ARE (CAN BE) EXTREMELY HIGH. MANUFACTURER SHOULD ENSURE THE PARTS THEY USE FOR STABILITY AND SAFETY WILL LAST FOR THE LIFE OF THE VEHICLE.
May 12, 2017
PECKING SOUND STARTS WHEN DOOR IS OPEN AND GET FASTER WHEN CAR IS STARTED BUT QUITS SHORTLY AFTER. WILL START PECKING SOMETIMES WHEN ITS JUST SETTING NOT IN USE.
May 17, 2016
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND JERKED FORWARD AS THE ELECTRONIC STABILITY CONTROL AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Dec 31, 2014
DRIVING ON HIGHWAY WHEN CHECK ENGINE LIGHT CAME ON FOLLOWED BY ALTERNATING "SERVICE STABILITRAK" "SERVICE TRACTION CONTROL" "REDUCED ENGINE POWER" MESSAGES. ADDITIONALLY, WHILE DRIVING THE TRANSMISSION BEGAN TO SHIFT HARD FROM FIRST TO SECOND. BY THE TIME I GOT HOME AND PARKED IN THE GARAGE (APPROXIMATELY 3 MILES FROM START OF INCIDENT), THE VEHICLE WAS MAKING A LOUD CLANGING NOISE. VEHICLE DELIVERED TO KOOL CHEVROLET IN GRAND RAPIDS MICHIGAN ON 11/4/14. THEY HAVE HAD THE VEHICLE SINCE. THE ONLY THING THEY HAVE FOUND IS THAT THE COMPUTER INDICATES THE CODES WENT OFF WHILE THE CAR WAS PARKED. OTHERWISE, THEY CANNOT DUPLICATE PROBLEM. I AM WORRIED ABOUT DRIVING THE VEHICLE AND THIS INCIDENT HAPPENING AGAIN. I DO A LOT OF HIGHWAY DRIVING AND THE SUDDEN REDUCTION IN SPEED IS A HAZARD AND COULD LEAD TO AN ACCIDENT. *TR
Nov 05, 2014
POWER TRAIN,ELECTRICAL SYSTEM
4 complaints
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT SHIFT LEVER WOULD BECOME STUCK IN THE PARK POSITION AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE FAILURE WAS CAUSED BY THE SHIFT LEVER WIRES BEING TOO THIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Jan 12, 2017
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEARS WERE DIFFICULT TO SWITCH WHEN THE VEHICLE STARTED. WHEN THE ENGINE WARMED, THE FAILURE WAS NOT EXPERIENCED. ALSO, THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION AT TIMES. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Nov 19, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION AND AN UNKNOWN BUTTON LOCATED UNDER THE STEERING WHEEL NEEDED TO BE DEPRESSED IN ORDER TO RELEASE THE KEY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WIRING FROM THE SHIFT GEAR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Oct 16, 2014
LOSS OF POWER, SERVICE STABILITRAC, SERVICE TRACTION CONTROL STARTED FLASHING...THE CAR LOST ALL POWER, SHIFTED EXTREMELY HARD AND WOULD ONLY GO ABOUT 5 TO 10 MILES PER HOUR. I WAS ON A MAIN ROAD WITH A LOT OF TRAFFIC WHEN THIS HAPPENED, EXTREMELY DANGEROUS SITUATION. I TOOK THE VEHICLE TO THE GM DEALER THE FIRST DAY, THEY COULD NOT FIND THE CODE AND THE CAR RAN FINE ON MY WAY HOME FROM WORK. THE NEXT MORNING IT DID IT AGAIN, TOOK IT BACK TO THE DEALER AND THEY HAD TO REPLACE THE THROTTLE BODY WHICH COSTS ALMOST $700. THAT WAS IN FEBRUARY, I AM NOW 400 MILES FROM HOME AND IT IS DOING THE EXACT SAME THING AGAIN....GOING TO CALL A DEALER TODAY AND HOPEFULLY IT WILL BE TAKEN CARE OF AT NO COST. I CALLED GM ABOUT THIS ISSUE AND THEIR RESPONSE WAS THAT THERE IS NO RECALL ON THIS VIN# AT THIS TIME, YET I KNOW THERE ARE RECALLS OUT DUE TO THE THROTTLE BODY. *TR
Jul 18, 2014
SUSPENSION
4 complaints
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO VIBRATE UNCONTROLLABLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH FRONT LOWER CONTROL ARMS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V377000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Nov 10, 2016
EXCESSIVE INSIDE REAR TIRE TREAD WARE AND HYDROPLANING IN RAIN AT 65 MILES AN HOUR. HAD CAR ALIGNMENT REPAIRED BY MOVING AND REDRILLING HOLES FOR REAR STRUTS. ALSO HAD TO REPLACE MY SECOND SET OF TIRES. THIS WAS ALL AT MY EXPENSE BECAUSE GM WOULD NOT ACKNOWLEDGE MANUFACTURING DEFECT. I HAD SERIOUS HYDROPLANING JUST PRIOR TO THIS. IN FACT IT WAS THE HYDROPLANING THAT CAUSED ME TO VISIT THE DEALER. NOW SOME 7 MONTHS LATER THE SAME PROBLEM CONTINUES AND I HAVE WORN OUT THE INSIDE TREAD OF 2 NEW REAR TIRES. *TR
Jul 21, 2014
I HAVE NOT HAD AN ACCIDENT YET, BUT I CONTINUE TO HAVE AN ISSUE WITH THE CONTROL ARM. I HAVE RECEIVED NUMEROUS LETTERS FROM MY INSURANCE COMPANY REGARDING THIS ISSUE BUT NONE FROM GM. THE ONLY CORRESPONDENCE I HAVE RECEIVED IS THE RECALL REGARDING THE SEAT BELT. IT IS MY UNDERSTANDING THAT A BROKEN CONTROL ARM CAN RESULT IN A COLLISION/FATALITY. I AM A MOTHER OF FOUR AND THIS IS MY ONLY VEHICLE. I HAVE CALLED GM CUSTOMER SERVICE TWICE AND I AM TOLD THAT MY CAR IS NOT UNDER THIS RECALL. I AM NOT UNDERSTANDING WHY. I WOULD LIKE THIS ISSUE TO BE REPAIRED FREE OF CHARGE. *TR
Nov 07, 2013
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH THE FRONT END OF THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT A FRONT END ALIGNMENT WAS NEEDED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V377000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM) IN WHICH THE CONTACT BELIEVED WAS RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Aug 24, 2012
VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM,ENGINE
4 complaints
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, "SERVICE STABILITRAC AND TRACTION CONTROL, MAY LOSE SOME ENGINE POWER." WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LINE THAT GOES TO THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. WHILE DRIVING 20 MPH, THE VEHICLE STALLED. THE CONTACT DID NOT ATTEMPT TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE LINE THAT GOES TO THE OIL SENSOR WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. ...UPDATED 01/20/16 *BF UPDATED 02/05/16*LJ *TR
Nov 03, 2015
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT AFTER THE FAILURE OCCURRED, THE SERVICE ELECTRONIC STABILITY CONTROL, THE ENGINE POWER REDUCED, AND THE THROTTLE BODY DISABLED WARNING LIGHTS DISPLAYED ACROSS THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. UPDATED 11/03/15.*JB
Sep 21, 2015
AT THE TIME OF THE FIRST INCIDENT TRACTION CONTROL LIGHT CAME ON THE LOW ENGINE POWER LIGHT CAME ON .SPEED DROPPED DOWN TO 15 MPH. HAD TO PULL OVER TURN CAR OFF . THEN RESTARTED IT AGAIN IT WAS FINE FOR A MONTH . IT REPEATED SAME PROBLEM. NOW CHECK ENGINE LIGHT STAYS ON .HDHAD CODE READ SAYING THROTTLE CABLE AND TRACTION CONTROL.TO ME THAT IS A SERIOUS ISSUE. THIS IS SOMETHING THAT NEEDS TO BE ADDRESSED. HIGHWAY DRIVING THIS PROBLEM COULD CAUSE AN ACCIDENT .I CAN SEE THIS HAS BEEN A ISSUE WITH GENERAL MOTORS WITH IMPALAS AND OTHER MODELS SINCE 2008.HOW MANY OF THE SAME COMPLAINTS WOULD IT TAKE UNTIL ITS FIXED .COMPLAINTS KEEP COMING UP AFTER THROTTLE BODIES REPLACED STILL HAVING SAME PROBLEMS. GENERAL MOTORS NEEDS TO GET WITH THE PROGRAM. *TR
Mar 10, 2014
MY CAR IS HAVING ISSUES WITH THE SERVICE TRACTION CONTROL, ENGINE POWER REDUCED AND WILL SHUT DOWN. THIS HAS HAPPENED TO ME OVER 5 TIMES NOW. I CAN'T EVEN PICK UP SPEED AFTER THIS HAPPENS. I WAS ON THE HIGHWAY ONE TIME DOING ABOUT 65 AND THE CAR JUST SHUT DOWN, I WAS ON AN INCLINE/RAMP AND AN 18 WHEELER WAS BEHIND ME AND I COULD HAVE BEEN KILLED. I HAVE TAKEN THE CAR INTO TO GET THE CODES RAN BUT CAN NOT SEEM TO GET TO THE ROOT CAUSE. I AM THINKING ABOUT JUST GIVING THE CAR BACK AND HAVING IT GO ON MY CREDIT. *TR
Jun 02, 2013
STEERING,ELECTRICAL SYSTEM
4 complaints
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. UPON STARTING THE VEHICLE, THE STEERING COLUMN SEIZED. THE CONTACT WAS UNABLE TO TURN OR REMOVE THE KEY FROM THE IGNITION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE; HOWEVER, THEY REMOVED THE PART AND INSPECTED IT AND PUT THE PART BACK TOGETHER. AFTERWARDS, THE VEHICLE WAS ABLE TO RESTART. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Oct 07, 2015
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO START THE VEHICLE, WHEN TURNED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. AS A RESULT, EXCESSIVE FORCE WAS REQUIRED TO STEER THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM).THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Sep 09, 2015
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT WHEEL WAS JAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Jan 30, 2015
CAR WAS CHECKED OUT FOR ELECTRICAL NOISE COMING FROM THE DASHBOARD FROM CHEVROLET DEALER AND SAID THAT THE VEHICLE HAD A ELECTRICAL PROBLEM WITHIN THE DASHBOARD AREA (PART- AIR INLET RECIRCULATION VALVE, ACTUATOR) WHICH IS WHY WE HEARD LOUD CLICKING NOISES, NOISES WOULD AT TIME CONTINUE EVEN WHEN THE CAR WAS IN OFF POSITION. BUT THREE DAYS LATER TOOK THE CAR TO MY TRUSTED MECHANIC TO HAVE ISSUE FIXED (NON-DEALER) AND MECHANIC NOTICED THAT THE STEERING COLUMN WAS BROKEN (PART: RACK-AND-PINION), AND SAID THAT IT HAS BEEN THIS WAY FOR AWHILE. MECHANIC SHOWED ME EXACTLY WHAT THEY SAW AND INDEED THE COLUMN WAS BROKEN. MECHANIC SAID THAT HE IS SURPRISED WE HAVE NOT HAD AN ACCIDENT DUE TO THIS ISSUE AND THAT WE COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE AND THAT IT NEEDS TO BE FIXED ASAP. *TR
Jul 14, 2014
SERVICE BRAKES, HYDRAULIC
4 complaints
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHEN DRIVING 50 MPH DOWN HILL, HE NOTICED THAT THE BRAKES WERE PULSATING. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THIS VEHICLE WAS A FREE ROLLING VEHICLE AND HE HAD TO GEAR DOWN WHEN DRIVING DOWN A HILL. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,300. UPDATED 11/18/11*LJ UPDATED 11/30/11
Oct 19, 2011
BRAKE ROTORS WARPING AFTER EVERY 10,000 MILES. HAPPENS AFTER DRIVING ON MOUNTAIN ROADS.(DESENDING) DEALER SERVICE DEPARTMENT STATED IT IS A DESIGN FLAW. THIN ROTORS. *TT
Sep 28, 2011
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE BEGAN TO SHAKE VIGOROUSLY WHILE DRIVING DOWN HILL WHILE ATTEMPTING TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE AND THEY TURNED AND REPLACED THE ROTORS. THE CONTACT WAS CONCERNED SINCE THE SHAKING AND THE LONG STOPPING DISTANCE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 12,000.
Sep 26, 2011
2010 IMPALA LT. BRAKING VERY DANGEROUS, HAVE ORIGINAL BRAKE ROTORS AND ARE WARPED. SEVERE FRONT END SHAKING VERY POOR ROTOR QUALITY ON NEW/USED CAR. NEEDED TO REPLACE ROTOR DUE TO WARPED CONDITION. OCCURS GOING DOWN MOUNTAIN HILLS EXTREMELY DIFFICULT TO CONTROL. *KB
Aug 16, 2011
ELECTRICAL SYSTEM,AIR BAGS,SEATS
3 complaints
About a week ago I got in my car and started driving. as I started going down the road the passengers side alarm for the seatbelt kept going off and I noticed the passenger side airbag had turned on as well. I was in my car alone and had nothing sitting in the passengers seat nor a passenger in my car. That was the first time it lasted my whole drive to work (about 13 miles) but made me think of past times my vehicle had done that as well A few weeks before that the same thing happened and I had to connect the seatbelt to make it stop. I didn’t think much of it at first and thought it was a one-off kinda thing till it became a pattern of sorts. This morning I started my car and the dash kept telling me to “service airbags” I just bought my vehicle from national auto sales in Spokane Washington the previous February of this year (2022) and only drive to work (13 miles) and back for the most part. Seeing the “service airbag” light on in my car was concerning because I don’t know what that means. As I looked further into things I found a recall for my vehicle for the passenger side airbags malfunctioning, recall #36110 to replace wiring in the seat. So I called GM and they couldn’t find a recall for my vehicle. I then called Knudtsen Chevrolet in post falls Idaho expecting it to get taken care of. The guy from the service department looked up my VIN and told me my vehicle had already been serviced in the past for this passenger side airbag recall issue at another dealership and the work had already been completed and closed so there was nothing they would be willing to do except make an appointment and pay 145.00$ for them to diagnose the situation. I explained that the recall was for the very same thing that’s happening in my vehicle right now and that was unsafe if my airbags were malfunctioning. That if they fixed it in the past why am I dealing with that exact recall issue with my airbags now? I don’t have money to pay for something that was supposed to be fixed
Oct 18, 2022
WHEN I SIT IN THE DRIVERS SEAT, THE SERVICE AIR BAG WARNING POPS UP. I HAVE TO RAISE MY SEAT AND THEN LOWER IT IN ORDER TO GET THE WARNING LIGHT TO GO OFF.
Dec 09, 2020
"SERVICE AIRBAG" LIGHT COMES ON WITHOUT PUSHING A CODE FOR ERROR.
Apr 25, 2017
EXTERIOR LIGHTING
3 complaints
Passenger side low beam headlight socket continues to burn out. This is a persistent problem with several general motor vehicles! I am amazed how many people mention when I google it. GM has a service bulletin on it. This IS a SAFETY issue! Obviously this is one of the two main lights used 90% of driving at night. Apparently there is a voltage drop according to owners who have checked this out. But what ever it is there is a LOT of people who have this problem on several models and years of GM vehicles. Please check into this safety issue. Thank you!
Jul 21, 2021
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS NEEDED TO BE REPLACED WEEKLY. THE CONTACT STATED THAT CORROSION BUILT UP AROUND THE BULB, WHICH CAUSED IT TO FAIL OFTEN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. UPDATED 11/17/16*LJ UPDATED 11/17/16.*JB
Aug 10, 2016
RIGHT LOW BEAM HEADLIGHT SOMETIMES DOESN'T LIGHT UP. TOOK THE VEHICLE FOR A BULB REPLACEMENT AND MECHANICS COULDN'T FIGURE OUT WHY A WORKING BULB FAILED. SEEMS TO BE CONNECTED TO THE AIRBAG, IGNITION, INFORMATION PANEL GLITCH. *TR
Sep 25, 2014
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
MY CHEVY IMPALA WHEN IN MOTION HAS SIGNALS FOR SERVICE STABILITRAC, THE CHECK ENGINE COMES ON AND THE A MESSAGE THAT SAYS REDUCED ENGINE POWER SHOWS UP. IT SEEMS LIKE ALOT OF IMPALA OWNERS ARE EXPERIENCING THIS AND SOMETHING SHOULD BE DONE! THE STABILITACK GOES OFF AND THE CHECK ENGINE LIGTS STAYS ON BUT USUALLY GOES OFF, AND THEN A FEW DAYS LATER IT WILL HAPPEN AGAIN.
Sep 25, 2017
DRIVING HOME ONE NIGHT AFTER JUST HAVING MY VEHICLE REPAIRED A FEW WEEKS EARLIER, WITHOUT WARNING, MY VEHICLE BEGAN TO STALL. JUST BEFORE THE STALL IT WAS DRIVING COMPLETELY NORMAL WITH NO ISSUES AT ALL. SUDDENLY THE CHECK ENGINE LIGHT CAME ON ALONG WITH THE MESSAGES OF SERVICE STABILTRACK, TRACTION CONTROL DISABLED, AND LOW ENGINE POWER. WHEN I TOOK THE VEHICLE TO THE DEALER I BOUGHT IT FROM I WAS TOLD THAT THERE WAS AN AFTERMARKET SENONDARY AIR CHECK VALVE THAT WAS CAUSING THE ISSUE. WITH THIS THEY GAVE ME THE FOLLOWING CODES; P0068, P0340, P0651, AND P2135. DUE TO ME JUST RECENTLY GETTING THIS PART REPLACED THIS PAST FEBRUARY I TOOK IT BACK TO THE MECHANIC THAT REPLACED IT. WHEN I RECEIVED THE VEHICLE BACK IT WOULD NO LONGER EVEN START. THE MECHANIC THEN INFORMED ME THAT THE AIR VALVE WOULD NOT CAUSE THIS ISSUE AND THERE WAS SOMETHING ELSE WRONG WITH THE VEHICLE AND TO TAKE IT TO ANOTHER DEALER. WHEN THAT WAS DONE I WAS TOLD A SECOND TIME THAT IT WAS THE AIR VALVE. I HAVE NOW COME OUT OF POCKET TWICE FOR TOWS THAT I CAN'T AFFORD. ALONG WITH PAYING FOR AN EXPENSIVE PART POSSIBLY TWICE. VEHICLE ONLY HAS 50K MILES ON IT AND HAS NEVER GIVEN ME ANY ISSUES UNTIL THIS YEAR.
Apr 25, 2017
AS I WAS DRIVING ON A STATE ROUTE, ALERTS APPEARED FOR "SERVICE TRACTION CONTROL" AND THEN "SERVICE STABILITRAK" FOLLOWED BY "ENGINE POWER REDUCED". THE ENGINE LIGHT ALSO CAME ON. I PULLED OVER AND SHUT THE CAR OFF, WAITING A FEW MINUTES BEFORE RESTARTING. THE MESSAGES STOPPED, BUT THE ENGINE LIGHT WAS STILL ON. I DROVE A FEW MORE MILES AND APPROACHED THE ON-RAMP TO THE INTERSTATE. AS I ACCELERATED TO MERGE ONTO THE INTERSTATE, THE SAME ALERTS CAME BACK ON IN ADDITION TO "STARTING DISABLED, SERVICE THROTTLE". SHORTLY THEREAFTER, MY CAR BECAME COMPLETELY DISABLED AND SHUT DOWN AS I WAS ON THE INTERSTATE- THE ENGINE CUT OFF, NO POWER STEERING, NO ACCELERATION!! THANKFULLY, I WAS ABLE TO SAFELY PULL OFF THE SIDE OF THE INTERSTATE. I HAD THE VEHICLE TOWED AND THE CAR STARTED RIGHT UP AND SEEMS TO RUN FINE AT THE REPAIR SHOP. WORRIED WHEN AND WHERE IT WILL HAPPEN AGAIN.
Oct 15, 2015
VEHICLE SPEED CONTROL,ENGINE
3 complaints
I WAS DRIVING AND MY DASH SAID SERVICE TRACTION CONTROL ENGINE SPEED REDUCED AND IT SLOWED DOWN BY IT SELF
Jun 20, 2016
I WAS DRIVING MY CAR ON THE HWY GOING ABOUT 70-75 MPH WHEN IT HAPPENED TO ME. THE ROAD CONDITION WAS NICE WITH NO SIGNS OF WATER ON THE HIGHWAY DURING THE HOURS OF 2 PM, GREAT SUNNY DAY. THE CAR JERKED ON ME LIKE THE THROTTLE WAS GOING DOWN. AFTERWARDS THE CAR JERKED AGAIN AND THE TRACTION LIGHT NOTIFICATION STARTED TO BEEP AND THE CAR IDLED DOWN AND I COULDN'T INCREASE MY SPEED. I CONTINUED ON THE HWY ASSUMING IT WOULD RECTIFY ITSELF BUT MY GIRL (WHO MAINLY DRIVES THE CAR), INFORMED ME IT'S BEEN DOING THIS FOR OVER THE PAST YEAR OFF AND ON PROBABLY ONCE EVERY OTHER MONTH. THAT THE WEATHER CONDITION DIDN'T MATTER IT WOULD POP UP AND SLOW DOWN AND SHE'D HAVE TO PULL OVER AND WAIT ABOUT 10 MINUTES AFTER TURNING OFF THE CAR TO TURN IT BACK ON TO BE ABLE TO CONTINUE ABOUT HER DAY NORMALLY. I CONTINUED TO DRIVE BUT IT NEVER DID FIX ITSELF. I HAD TO FINALLY TAKE AN EXIT AND STOPPED AT A GAS STATION. MIGHT AS WELL TAKE A BREAK WHILE. AFTER ABOUT 10-15 MINUTES, I CRANKED THE CAR AND THE ISSUE SEEMED TO RESOLVE ITSELF AND I HAD NO FURTHER PROBLEMS THROUGHOUT THE REST OF THE DAY. *TR
Aug 04, 2014
DRIVING DOWN BUSY HWY GOING 75 SPEED, ENGINE POWER REDUCE MESSAGE CAME ON ALSO TRACTION CONTROL MESSAGE, I BEEN GETTING THIS MESSAGE OVER A YEAR IN A HALF TOOK IT TO A MECHANIC THEY COULDN'T SEEM TO FIND ANYTHING WRONG WITH IT, SINCE THE MESSAGE WOULD GO AWAY AFTER TEN MINUTES OR SO I NEVER TAUGHT WAS ANYTHING MAJOR TILL MY CAR SHOWED THE MESSAGE STARTER DISABLED SERVICE THROTTLE CAME ON BASICALLY LETTING ME KNOW MY CAR WAS GOING TO LOCK ON ME OR SOMETHING AND WITH A FEW SECONDS MY SPEED REDUCED MORE AND I COULD NOT PUSH D GAS ANYMORE I HAD TO PULL OVER TO THE SIDE OF THE ROAD IN DISBELIEF OF WHAT JUST HAPPENED AND SCARED SO I PARKED AND TURNED OFF MY CAR THEN I TRIED TO TURN IT ON AND IT WOULDN'T EVEN START OR MAKE A STARTING NOISE THE STEERING WHEEL WAS LOCKED AND I COULDN'T DO ANYTHING, I WAITED AT LEAST TEN MINUTES AND I TRIED AGAIN AND IT TURNED ON THE MESSAGE WAS GONE BUT THE CHECK ENGINE WAS STILL ON. TROUGH THE DAY THIS INCIDENT DIDN'T HAPPEN ANYMORE BUT I WENT ON LINE AND I SEE A LOT OF PEOPLE WITH THE SAME MODEL CAR AS ME ARE HAVING THE SAME PROBLEM!. *TR
Jul 23, 2014
AIR BAGS,SEAT BELTS
3 complaints
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE SERVICE AIR BAG SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SEAT BELT PETITIONER SENSOR WAS FAULTY. THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Jul 14, 2015
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PRETENSIONER FAILED, WHICH COULD CAUSE THE AIR BAG NOT TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL FOR THE DEFECTIVE COMPONENT. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Jun 29, 2015
POTENTIAL DEFECTIVE SEAT BELT ASSEMBLIES CAUSING AIRBAG LIGHTS TO COME ON AND OFF INTERMITTENTLY WHEN THE SEATS ARE MOVED FORWARD AND BACKWARDS. LOCAL REPAIR SHOP PERFORMED DIAGNOSTIC TEST AND THE CODE DISPLAYED LED THEM TO THE PASSENGER SIDE AIR BAG. WITHIN A DAY OF THE REPAIR THE LIGHT CAME BACK ON BUT WENT OFF AND HAS NOT ILLUMINATED SINCE. I HAVE CONTACTED GM (CASE # SR # 71-13111-46047) AND THEY HAVE REFUSED TO ASSIST STATING THERE ARE NO RECALLS FOR THIS ISSUE FOR THE IMPALA AND WILL NOT REIMBURSE ME SINCE I USED A LOCAL REPAIR SHOP AND NOT A GM DEALERSHIP. I BELIEVE THIS IS A DEFECTIVE SEAT BELT ASSEMBLY THAT GM HAS INSTALLED IN CHEVY IMPALA?S AND THEY REFUSE TO TAKE OWNERSHIP. THEIR TRACK RECORD WITH FAULTY PARTS AND FAILURE TO RECALL UNSAFE VEHICLES HAS BEEN PROVEN. I FEEL THIS IS A SERIOUS SAFETY CONCERN AND I AM ASKING THE NTSB LOOK INTO THIS MATTER. *TR
May 31, 2014
VISIBILITY/WIPER
3 complaints
WHILE DRIVING ON THE INTERSTATE MY VISIBILITY BECAME VERY DIFFICULT TO BE ABLE TO CONTINUE DRIVING. MY WINDSHIELD WIPERS STOP WORKING, SO I HAD TO PULL OFF THE INTERSTATE BECAUSE OF POOR VISIBILITY. THE MOTOR AND THE TRANSMITTER IN THE WIPERS ARE WORKING BUT THEY ARE NOT MOVING AT ALL ON THE WINDSHIELD. *TR
Jan 08, 2015
WHEN THERE IS ANY MOVEMENT TO THE CAR BEFORE STARTING THERE IS A KNOCKING THAT SOUNDS LIKE IT IS COMING FROM THE AIR VENT ON THE PASSENGER SIDE; POSSIBLE ACTUATOR DOOR ?? ALSO, WHEN SWITCHING BETWEEN FRESH AND RECIRCULATED AIR THE KNOCKING STARTS AND LASTS 1 - 2 MINUTES. THE NOISE IS GETTING LOUDER AND I HAVE NOTICED THAT WHEN THE TEMPERATURE DROPS BELOW 36 DEGREES THE WINDOWS FOG COMPLETELY AND RUNNING THE DEFROSTER AT IT'S MAXIMUM SPEED WILL NOT CLEAR THE WINDOWS. I HAVE TO WIPE THE EXCESS CONDENSATION WITH A TOWEL TO MAINTAIN VISIBILITY. MAY HAVE TO DO WITH THE ACTUATOR DOOR BEING STUCK AND INTERFERES WITH THE DEFROSTER?? I HAVE TRIED USING RAIN-X ANTI-FOG WIPES TO NO AVAIL. NEED SOME HELP GM. *TR
May 06, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTING SYSTEM FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE REAR DEFROST WIRING HARNESS. THE MANUFACTURER ADVISED THAT THE FAILURE WAS CAUSED BY ORDINARY WEAR AND TEAR. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 65,000.
Apr 16, 2013
TRACTION CONTROL SYSTEM,ENGINE
3 complaints
WHILE GOING ONTO THE HIGHWAY THE LIGHT ON DASH BOARD LIT UP STATING TRACTION CONTROL APPEAR THEN 2 SECONDS LATER THE REDUCE ENGINE POWER APPEARED CAUSING THE CAR SPEED TO CEASE WHILE ON THE HIGHWAY LUCKILY IT WAS NOT RUSH HOUR IF SO THERE WOULD HAVE BEEN AN A FATAL ACCIDENT AND LUCKILY I WAS ABLE TO COAST TO THE SIDED OF THE ROAD. *TR
Nov 18, 2013
2010 CHEVY IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE PROBLEMS. *SMD THE CONSUMER STATED WHILE DRIVING HOME, THE TRACTION CONTROL AND CHECK ENGINE LIGHT ILLUMINATED. THE ENGINE CUT OFF, AND THE CONSUMER LOST POWER STEERING. HE WAS ABLE TO COAST OFF THE ROAD, AND AFTER A FEW MINUTES, HE RE-STARTED THE ENGINE.
Oct 29, 2013
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 80 MPH, THE TRAC STABILITY AND ENGINE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE IMMEDIATELY STALLED. THE VEHICLE WAS RESTARTED AFTER TWENTY MINUTES AND RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES WHEN DRIVING EXTENDED DISTANCES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Jul 13, 2012
AIR BAGS,SEATS
2 complaints
recall # 36110. our car is having the same issues that are indicated with this recall but GM refuses to include our vehicle in this recall. Front passenger seat sensor is shorting out against the seat frame which is turning vital passenger airbags off. Unsure when this actually started as my daughter drives this car to work and didnt notice when it first appeared.
Aug 10, 2023
WHEN YOU MOVE THE PASSENGER SEAT BACKWARDS IR FORWARD THE SERVICE AIR BAG LIGHT COMES. THIS HAPPENS AT ANY TIME . SINCE IT IS NOT A POWER SEAT IT JUST SO HAPPPENS WHEN MOVING IT MANUALLY
Oct 03, 2015
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
Service stabilitrak message displayed and reduced engine power to 0 mph while driving. Throttle body, Accelerator pedal position sensor (whole pedal assembly), and ecm replaced. Issue continues. P2138, P2122, P2127 codes present. Stonebriar chevrolet incompetent to resolve.
Sep 26, 2021
THE TRANSMISSION GO OUT AT ANY TIME WHILE YOU'RE DRIVING IT'LL JUST STOPPED IN THE MIDDLE OF TRAFFIC WHICH CAN CAUSE AN ACCIDENT THE COMPANY CHEVROLET NEW THAT THEY PUT BAD TRANSMISSION IN THOSE CARS AND LIGHTS BLINK ON AND OFF. ELECTRICAL ISSUE THE SPEEDOMETER AND THE GAS METER IN MOVES BY ITSELF WHEN THE CAR IS OFF AND WHEN YOU ARE DRIVING THE CAR IT'LL MOVE BY ITSELF DISPLAYING ACCURATE INFORMATION AND THAT'S VERY DANGEROUS I WAS ON THE HIGHWAY IN THE TRANSMISSION JUST WENT OUT IN CARS ALMOST RAN INTO ME I LIKE TO BUY THAT DAY BECAUSE OF THE TRANSMISSION EVERYBODY I KNOW WITH THIS CAR HAS THE SAME ISSUE SOMETHING REALLY NEEDS TO BE DONE ABOUT IT BEFORE SOMEONE DIES
Jul 28, 2020
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
2 complaints
THE TRACTION CONTROL LIGHT AND THE ABS LIGHT CAME ON AT THE SAME TIME AND ITS SAYING SERVICE TRACTIONCONTROL SYSTEM/SERVICE STABILATRAK SYSTEM AND ALSO SERVICE ASSITED BRAKE CONTROL SYSTEM I DID SOME RESEARCH AND I FOUND OUT THIS IS A COMMON PROBLEM WITH THESE CARS AND SHOULD BE ADDRESSED BY GM TO BE FIXED AT THEIR COST NOT MINE
Jan 19, 2020
ANTI LOCKING BRAKE LIGHT COMING ON, SERVICE TRACTION CONTROL, SERVICE STABILTRAC ,SERVICE ELECTRONIC STABILITY CONTROL. HAD ALL CHECKED, SAID IT WAS A RIGHT DRIVE WHEEL BEARING, REPLACED THE WHEEL BEARING. STILL HAVE THE SAME PROBLEM.
May 03, 2017
ELECTRICAL SYSTEM,AIR BAGS,ENGINE
2 complaints
I WAS SITTING IN THE PARKING LOT WITH MY ENGINE RUNNING FOR ABOUT 10 MIND. ALL A SUDDEN 'REDUCED ENGINE POWER' CAME ACROSS MY DASH AND MY SERVICE ENGINE LIGHT CAME ON. I TURNED MY CAR OFF. ABOUT AN HOUR LATER I TURNED IT BACK ON AND THE MESSAGE WAS GONE. THEN AS I WAS DRIVING DOWN THE ROAD MY SERVICE AIR BAG LIGHT CAME ON. IT ONLY COMES ON WHEN THE PASSENGER SEAT BEAT IS CLICKED ON. AND MY DRIVER SIDE BACK DOOR AUTO LOCK STOPPED WORKING.
Feb 21, 2018
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED WHEN THE CONTACT MADE A LEFT OR RIGHT TURN. IN ADDITION, THE CONTACT STATED THAT A LOUD SQUEAKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A COMPUTERIZED ENGINE ANALYSIS AND EMISSIONS CHECK WERE PERFORMED. IN ADDITION, A VAPOR CANISTER, A VENT SOLENOID, AND A FUEL TANK VENT VALVE WERE REPLACED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER MAY BE ABLE TO SCHEDULE A REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Aug 11, 2016
AIR BAGS,SERVICE BRAKES
2 complaints
THE SERVICE AIRBAG LIGHT CAME ON BUT YOU CLAIM MY VIN NUMBER IS NOT UNDER RECALL! THIS SHOULD BE LOOKED INTO! IT CAME ON WHEN I STARTED IT AND STAYED ON UNTIL I WAS ON MY WAY HOME FROM WORK THEN IT DISAPPEARED. I ALSO HAVE A BREAK THAT IS GRINDING EVEN AFTER IT HAS HAD NEW ROTORS, BRAKE PADS AND THE CALIPER CHANGED. IT GRINDS CONTINUOUSLY. I AM NOT HAPPY AT ALL! PLEASE CHECK INTO THESE MATTERS! I BELIEVE MY CAR SHOULD BE ON YOUR RECALL LIST FOR THESE ISSUES!
Sep 17, 2017
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN THE BRAKES WERE ENGAGED. THE ABS AND THE AIR BAG WARNING INDICATORS ILLUMINATED INTERMITTENTLY. WHILE TRAVELING 60 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE ENGAGED. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE CONTACT WAS LATER INFORMED OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Sep 15, 2014
POWER TRAIN,AIR BAGS
2 complaints
AIRBAG LIGHT GOES ON AND OFF WHILE DRIVING. TOOK TO DEALER SAID IT IS A $700 REPAIR FOR THE "SEAT BELT TENSIONER". TRANSMISSION EXPLODED AT 30,000 MILES. AT 60,000 MILE HAD TO REPLACE TRANSMISSION AGAIN. NOW AT 108,000 MILES TRANSMISSION IS NOW SLIPPING AND NOT ACCELERATING PROPERLY FROM A STOP.
Jul 30, 2016
I WAS GOING HOME FROM WORK IN THE MIDDLE OF 4-LANE RUSH HOUR TRAFFIC GOING ACROSS AN INTERSECTION. WITH NO WARNING, NO LIGHTS COMING ON OR ANYTHING MY CAR BEGAN TO LOSE ACCELERATION AND STOPPED THEN IT JUST WOULD NOT MOVE AT ALL! THE TOW TRUCK HAD A HARD TIME GETTING THE CAR ONTO HIS TRUCK AS THE WHEELS LOCKED UP..............NO WARNING LIGHTS, NEVER SLIPPED NEVER HAD ANY TRANSMISSION ISSUES.
Apr 06, 2016
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
2 complaints
ENGINE POWER DROPPED SIGNIFICANTLY ON A TWO LANE HWY. TRAVELING AT 60 MPH. ALMOST GOT REAR ENDED AND EXPERIENCED ROAD RAGE FROM DRIVER BEHIND ME. SCARY. I THEN NOTICED A SERVICE TRACTION CONTROL WARNING, AND ENGINE SPEED REDUCTION NOTICE. CRUISE CONTROL WOULD NOT FUNCTION. THIS WARNING WILL CLEAR ITSELF BUT CONTINUES TO OCCUR. I TOOK IT TO MY MECHANIC SEVERAL TIMES AND THEY CAN NOT IDENTIFY IT EVEN WHEN THE WARNING AND CONDITION IS ACTIVE. VEH. MILEAGE 126700.
Apr 12, 2016
ON OR ABOUT MAY 17, 2015, I RECEIVED NOTICE FROM THE CHEVROLET DIVISION OF GENERAL MOTORS THAT MY VEHICLE "MAY HAVE A BROKEN SOLDER CONNECTION WITHIN THE ACCELERATOR PEDAL POSITION (APP) SENSOR. THIS CONDITION MAY RESULT IN REDUCED ENGINE POWER AND LOSS OF TRACTION CONTROL ASSIST." ACCORDING TO THEM, I WILL KNOW WHEN MY INFORMATION CENTER DISPLAYS THE WARNING AND THEN THEY WILL BE WILLING TO CORRECT THEIR POOR WORKMANSHIP, BUT NOT UNTIL THAT TIME. GM GOES ON TO INFORM ME THAT I MAY BE WITHOUT MY CAR FOR AN EXTENDED LENGTH OF TIME WHILE THEY ORDER PARTS AND DO REPAIRS. I DON'T SEE WHY I SHOULD BE THE ONE WHO WILL BE INCONVENIENCED FOR THEIR LACK OF PROPER WORKMANSHIP. FURTHERMORE, I FEEL THERE IS A SAFETY ISSUE HERE ALSO. GM NEEDS TO CORRECT THIS PROBLEM BEFORE IT CAUSES NEEDLESS HARM TO SOMEONE.
May 17, 2015
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REDUCED ENGINE POWER WARNING LAMP AND THE SERVICE STABILITY TRACTION CONTROL WARNING LAMP ILLUMINATED. EACH TIME THE FAILURE RECURRED, THE SPEED DECREASED TO LESS THAN 20 MPH AND THE VEHICLE SHOOK AND VIBRATED ABNORMALLY. THE VEHICLE WAS TOWED TO A DEALER WHO REPLACED THE THROTTLE BODY POSITION SENSOR. THE MANUFACTURER STATED THAT THE ACCELERATOR PEDAL POSITION SENSOR WAS TO BE REPLACED IN A SPECIAL CONDITION COVERAGE CUSTOMER SATISFACTION CAMPAIGN. THE FAILURE DID NOT RECUR FROM THE DEALER'S REPAIR WHICH WAS OVER A YEAR AGO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,700. *CN
Jul 13, 2015
DRIVING HOME FRIDAY NIGHT 12/26/12 ON CRUISE SET AT 65, BANG, CAR DROPPED POWER DRASTICALLY, KICKED OFF CRUISE, AND THE THREE ROTATING MESSAGES APPEARED ON DASH, 1)SERVICE STABILITRAK, 2)SERVICE TRACTION CONTROL, & 3)ENGINE POWER REDUCED. BOTH ORANGE PLACARDS LIT UP ON DASH, SERVICE ENGINE AND TRACTION. PULLED OUT OF TRAFFIC AND RE STARTED THE CAR. WAS ABLE TO DRIVE AT NORMAL SPEEDS BUT CODES STILL ROTATING AND PLACARDS STILL LIT. COULDN'T GET IT INTO THE SHOP UNTIL MONDAY 12/31/12. WHEN I STARTED IT UP TO TAKE IT IN, CODES WERE ALL CLEARED AND CAR RAN JUST FINE. DEALERSHIP TOLD ME IT WAS THE PEDAL SENSOR AND WOULD COST ME $275 TO REPAIR. HOW CAN WE GET GM TO DO A RECALL ON THIS ON GOING ISSUE? THIS IS A 2010 CHEVY IMPALA LT WITH 45000 ON IT. THIS REPAIR SHOULD BE COVERED UNDER WARRANTY AND I WAS TOLD IT IS NOT. THERE HAVE BEEN NUMEROUS INDIVIDUALS WITH THIS SAME SENSOR FAILING AT ABOUT 45000 MILES. A SUDDEN DROP IN POWER TO A SPEED OF 25 WHILE DRIVING AT HIGHWAY SPEEDS IS VERY DANGEROUS. IT IS AMAZING WITH AS MANY FAILURES AS HAVE BEEN REPORTED TO GM ON JUST THE EDMUNDS CAR FORM SITE ALONE THAT THERE HAVE NOT BEEN ANY SERIOUS CRASHES. PLEASE TAKE A GOOD LOOK AT THIS ISSUE AND SEE IF YOU CAN'T GET GM TO RECALL THESE SENSORS AND GET THEM REPLACED WITH BETTER ONES. *TR
Jan 08, 2013
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
THIS HAS HAPPENED ON NUMEROUS OCCASIONS. WHILE DRIVING MY VEHICLE WILL TURN OFF. SOMETIMES ME VEHICLE WILL HAVE TROUBLE STARTING. TURNING THE KEY WILL NOT ENGAGE THE STARTER, THERE WILL BE NO ATTEMPT OF THE MOTOR TO TURN OVER. THIS CONTINUES TO HAPPEN EVEN AFTER THE REMOVAL OF ALL KEY RINGS FROM THE IGNITION KEY. TODAY (11/18/14), MY IMPALA DIED WHILE DRIVING AND THE ENGINE LIGHT TURNED ON. THE CODE STATED THAT THERE WAS A FAULTY IGNITION SWITCH. *TR
Nov 18, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL AND ABS INDICATORS ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC TEST, WHICH LOCATED A FAILURE CODE AT THE HUB BEARING WIRE AND THE WIRING HARNESS. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS REBUILT TWICE AND THE POWER STEERING RACK AND PINION WAS ALSO REPLACED; HOWEVER, THE RACK AND PINION FAILURE RECURRED AND THE POWER STEERING FLUID WAS LEAKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.
Sep 18, 2014
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
TL- THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL SENSOR AND THE SERVICE ENGINE SENSOR ILLUMINATED INTERMITTENTLY AND THE REDUCED ENGINE SPEED ERROR MESSAGE FLASHED SEVERAL TIMES. THE CONTACT INDICATED THAT THE VEHICLE DRASTICALLY REDUCED SPEED AND STALLED SEVERAL TIMES. THE CONTACT WAS NOT ABLE TO TRAVEL OVER APPROXIMATELY 25 MPH EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT ACCELERATION PEDAL MAY NEED TO BE REPLACED BUT THE CONTACT WAS NOT GIVEN A SPECIFIC DIAGNOSIS. THE CONTACT WAS ALSO WAITING FOR PARTS TO SCHEDULE A RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED PERTAINING TO THE FAILURE WHICH WAS GETTING PROGRESSIVELY WORSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. DYD
Nov 05, 2014
WHILE DRIVING DOWN I 80 WEST OF PRINCETON ILL THE CHECK ENGINE LIGHT CAME ON FOLLOWED BY THE CHECK TRACTION CONTROL LIGHT .THE DASH THEN LIGHT UP LIKE A CHRISTMAS TREE WITH LIGHTS I HAD NEVER SEEN AND CAN NOT DUPLICATE WITH TURNING THE KEY TO ON .THE CAR IMMEDIATELY DIED AND I LOST POWER STEERING AND BRAKES .I GOT THE CAR STOPPED SAFELY .I CALLED A MECHANIC IN THE TOWN I LIVE IN AND HE ASKED IF IT WOULD START AGAIN. EARLIER WHEN I TRIED TO START IT ACTED AS THOUGH THE BATTERY WAS DEAD. THIS TIME IT STARTED AND I DROVE IT HOME .A LOCAL REPAIR SHOP REPLACED THE GAS PEDAL .I HAD BOUGHT THIS CAR NEW AND IT HAS NEVER BEEN IN A CRASH OR HAD ANY REPAIRS DONE BESIDES ROUTINE SERVICE. NO ONE WAS HURT BUT THIS CAR SHOULD NOT HAVE SHUT OFF AT 70 MPH BECAUSE OF A DEFECTIVE SENSOR ON A GAS PEDAL.I AM A RETIRED STATE TROOPER AND I AM SURE MY TRAINING SAVED ME FROM BEING IN AN ACCIDENT YESTERDAY BECAUSE I HAPPENED TO HAVE OTHER CARS AND SEMI S DRIVING NEAR ME. *TR
Apr 05, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
VEHICLE WAS BEING DRIVEN AND THEN THE SERVICE TRACTION CONTROL LIGHT CAME ON AND IMMEDIATELY THE VEHICLE LOST POWER STEERING AND THE WHOLE INSTRUMENT PANEL APPEARED TO SHUT DOWN. THE ENGINE WAS STILL RUNNING HOWEVER I WAS UNABLE TO ACCELERATE. AFTER GETTING THE VEHICLE TO A STOP I TURNED THE CAR OFF AND THEN TRIED RESTARTING IT. IT WOULD START BUT THEN IMMEDIATELY THE ENGINE WOULD DIE. *TR
Nov 01, 2014
WHEN TURNING ON THE AIR, THERE IS A KNOCKING NOISE ON THE PASSENGER SIDE BY THE GLOVE BOX. SOUNDS LIKE THE AIR DOOR ACTUATOR. IT WAS THE SAME THING WITH MY 2003 CHEVY IMPALA. CHECK ON YOUTUBE. THERE MORE AND MORE PROBLEMS WITH THIS PART. JUST PURCHASE THIS VEHICLE ON JULY 24, 2013 AT A DEALERSHIP. *TR
Aug 25, 2013
ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
2 complaints
THE GAUGES ON THE DASHBOARD FAIL DURING DRIVING. THE PASSENGER AIRBAGS TURN ON AND OFF DURING DRIVING. THE TIRE PRESSURE MONITORING AND FUEL GAUGE WARNING COMES ON DURING DRIVING EVEN THOUGH FUEL AND AIR ARE FINE. SOMETIMES AT 0MPH THE GAUGE WILL BE STUCK AT PRIOR SPEED. GAUGES FAIL WHEN PASSENGER AIRBAG TURNS OFF. INCIDENTS OCCUR SEEMINGLY ONLY WHEN A PASSENGER IS PRESENT, WHEN PASSENGER AIRBAG IS TURNED ON. *TR
Sep 03, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE SUDDENLY ACCELERATED, THE STEERING WHEEL AND BRAKES WERE UNRESPONSIVE. THE CONTACT MENTIONED THAT THE DRIVER LOST CONTROL OF THE VEHICLE CAUSING IT TO ROLL OVER INTO A RIVER. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED LACERATIONS AND BRUISING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 40,445. UPDATED 10/7/14*CN
Jun 18, 2014
VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM
2 complaints
WHILE DRIVING NORTHBOUND ON I-75 IN SOUTHERN KY, THE CAR SUDDENLY LURCHED A LITTLE AND "TRACTION CONTROL" AND "STABILIZATION" ERRORS DISPLAYED FOLLOWED BY "REDUCING POWER." AND, THE CHECK ENGINE LIGHT CAME ON. I CALLED MY CHEVY DEALER AND ASKED IF IT WAS SAFE TO CONTINUE DRIVING - THEY SAID YES, AS LONG AS THE CHECK ENGINE LIGHT WASN'T FLASHING. WE WENT ABOUT 5 - 10 MORE MILES AND THE DISPLAY FLASHED SOMETHING ABOUT THROTTLE PROBLEM AND THEN "SHUTTING DOWN ENGINE", WHICH IT DID IMMEDIATELY WITH NO WARNING WHILE WE WERE DOING ABOUT 70 - 75MPH IN THE MIDDLE OF THE 3 NORTHBOUND LANES OF I-75. I HAD TO TRY TO STEER TO THE SHOULDER WITH NO POWER STEERING OR BRAKES. ONCE THERE, I TRIED TO RESTART THE CAR AND NOTHING HAPPENED - IT DISPLAYED "STARTER DISABLED." WE CALLED OUR ROAD SERVICE AND THEY TOOK OUR INFO, FOUND THE NEAREST CHEVY DEALER WHO SAID THEY COULD WORK ON IT ASAP IF WE GOT IT IN THERE. WHILE THEY WERE WORKING ON SETTING UP A TOW I TRIED STARTING IT AGAIN. IT STARTED BUT THE CHECK ENGINE WAS STILL ON. I TRIED DRIVING A LITTLE ALONG THE SHOULDER AND IT SEEMED OK SO I SAID WE'D TRY DRIVING TO THE DEALER RATHER THAN WAIT FOR A TOW TRUCK. WE MADE IT. THEY GOT ON IT FAIRLY QUICKLY AND FOUND THE PROBLEM WAS THE GAS PEDAL POSITION SENSOR. WE WERE FORTUNATE THAT THE TRAFFIC WAS LIGHT AND I COULD SAFELY PULL OFF. I HATE TO THINK WHAT THE RESULTS WOULD HAVE BEEN IF THIS HAD HAPPENED EARLIER AS WE WERE TRAVELING THRU ATLANTA WITH ITS 6 LANES OF HEAVY TRAFFIC. SUDDENLY LOSING POWER AND CONTROL IN THAT TRAFFIC WOULD PROBABLY HAVE CAUSED ONE OF THOSE MULTI-VEHICLE ACCIDENTS THAT MAKE THE NATIONAL NEWS. WHAT KIND OF INCOMPETENT PROGRAMMING OF THE CAR'S COMPUTER WOULD TRIGGER A FULL, INSTANT SHUTDOWN BECAUSE OF A FAULTY ACCELERATOR PEDAL POSITION SENSOR? I WOULD SUGGEST AN IMMEDIATE RECALL TO RE-FLASH THE COMPUTER TO ELIMINATE THE NO-WARNING SHUT DOWN. *TR
Apr 18, 2014
I HAVE A 2010 CHEVROLET IMPALA LT WITH 65,000 MILES. I WAS ALMOST IN AN ACCIDENT. A DEER RAN ONTO THE HIGHWAY ON MAY 12,2013. I WAS GOING 60 MPH AND THEN MADE A SUDDEN STOP. THE NEXT DAY MY CHECK ENGINE LIGHT PLUS THE TRACTION CONTROL SYSTEM LIGHT CAME ON.... NOW, I ONLY HAD THIS CAR NOT EVEN 2MONTHS AND MAKING PAYMENTS AND I AM HAVING PROBLEMS WITH IT (ALREADY). ANY OTHER CAR THAT I HAD HAVE IN THE PAST I MADE SUDDEN STOPS AND CHECK ENGINE LIGHTS NEVER COMES ON. WHATS GOING ON WITH THE CHEVROLET IMPALAS? THEY LOOK NICE BUT THEY ARE SSSOOOO NOT WORTH THE COST TO PURCHASE OR TO GET REPAIRED. THIS IS THE ONLY BAD INVESTMENT I HAVE EVER MADE IN MY LIFE. I SHOULD HAVE STUCK WITH MY MAZDA. I WILL LET IT BE KNOWN TO ANYONE WHO ASK ME ABOUT CHEVROLET TO DONT EVEN BOTHERED. THERE ARE BETTER CARS THAN THE CHEVROLET. THIS CAR IS ALSO A GAS GUZZLER. I PUT $50 IN THE TANK EVERY 5 DAYS WHEN DRIVING LOCALLY. I ONLY WORK 10 MINUTES FROM MY HOUSE. EVERYTIME YOU STOP YOU LOOSE GAS MILEAGE ON YOUR DIC THE GAS IS GREAT ON THE HIGHWAY THOUGH. LIKE I SAID THE WORST INVESTMENT I HAVE EVER MADE. CHEVROLET....IM SO UPSET AND DISAPPOINTED. *TR
May 14, 2013
ELECTRICAL SYSTEM,VISIBILITY
2 complaints
THE REAR DEFROSTER STOPPED WORKING. AFTER INVESTIGATING THE ISSUE I DISCOVER THE ELECTRICAL HARNESS CONNECTORS HOLDING THE WIRING FOR THE REAR DEFROSTER(AND ALL OTHER WIRES) IS BURNT., THE ELECTRICAL CONNECTORS ARE HARNESSES FOR WIRING LEADING FORM THE ENGINE AREA, TO THE REAR OF THE VEHICLE FOR ALL ELECTRICAL COMPONENTS, INCLUDING THE REAR DEFROSTER. VISIBLY YOU CAN SEE THE AREA THAT IS BURNT FOR THE REAR DEFROSTER. THE WIRING FOR THE REAR DEFROSTER IS NOT FUSED, AND IN MY OPINION IS A FIRE HAZARD. WHILE DOING RESEARCH ON THIS ISSUE I DISCOVER THAT OTHER OWNERS HAVE HAD THESE ISSUES, AND IS VERY PROMINENT IN IMPALA'S BETWEEN 2006 AND UP. WITH OUT A FUSE FOR THE REAR DEFROSTER THERE IS NO SAFETY MECHANISM PREVENTING A SHORT, OR BURN OUT OF THE COMPONENTS, THUS CREATING THE POTENTIAL FOR A FIRE INSIDE THE COMPARTMENT OF THE VEHICLE, AND THE REAR DEFROST NOT TO WORK. *TR
Nov 16, 2013
MY KEY IS STUCK IN THE IGNITION AND WILL NOT TURN BACK TO THE OFF POSITION SO I CAN GET THE KEY OUT. I HAVE TO DISCONNECT MY BATTERY TO KEEP THE BATTERY FROM DRAINING COMPLETELY WHEN NOT IN USE AND RECONNECT MY BATTERY WHEN I NEED TO DRIVE MY CAR, AND I CANNOT LOCK MY CAR BECAUSE OF THIS. I FEEL THIS IS A SAFETY ISSUE BECAUSE I COULD GET INJURED WHILE CONNECTING OR DISCONNECTING MY BATTERY AND I CANNOT SECURE MY CAR. THE PASSENGER AIR BAG INDICATOR IS ON. IT WAS NOT ON WHEN I PURCHASED THIS USED CAR BUT IT CAME ON AT APPROXIMATELY 70,000 MILES. MY REAR DEFROSTER BARELY WORKS. THE SPEEDOMETER STICKS AT ZERO THEN STARTS WORKING FOR A FEW TENTHS OF A MILE THEN GOES BACK TO ZERO AGAIN. I HAVE TO GUESS WHAT SPEED I AM GOING. THE SPEEDOMETER STARTED MALFUNCTIONING AT ABOUT 68,000 MILES. CHEVROLET REFUSES TO REPAIR ANY OF THE ABOVE AT THEIR EXPENSE. STATING THERE IS NO RECALL ON THIS VEHICLE. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THE KEY GETTING STUCK IN THE IGNITION ON MANY MODELS OF CHEVROLET VEHICLES ON THE INTERNET. WHY ISN'T THERE A RECALL ON THESE ISSUES? *TR
Feb 15, 2013
STEERING,SUSPENSION,POWER TRAIN
2 complaints
I OWN A 2010 CHEVROLET IMPALA. I HAVE HAD MY HOUSING GEAR REPLACED AND OTHER SUSPENSION ITEMS IN THE LAST YEAR. SINCE MY LAST MAJOR JOB (HOUSING GEAR), THE CAR HAS BEEN MAKING A CLICK WHEN TURNING THE WHEEL AND WHEN GOING UP HILL. WHEN THE CAR IS GOING UPHILL AND SHIFTING GEARS IT MAKE A CLICK/POP SOUND. I HAVE TAKEN MY CAR TO THE CHEVY DEALER AND THEY CONSTANTLY ACT AS THOUGH THEY CAN NOT HEAR THE SOUND, WHICH MAKES IT SO EASY FOR THEM TO NOT REPAIR. I HAVE TAKEN MY CAR IN FOR THIS OVER 5 TIMES AND LEAVE WITH THE PROBLEM STILL BEING. ON TWO OF THOSE OCCASIONS THEY FOUND OTHER ISSUES WHICH RESULTED IN THE WARRANTY PAYING FOR THE PROBLEMS. MY WARRANTY INCLUDES A $100 DEDUCTIBLE. SO I HAVE PAID A DEDUCTIBLE TO GET ONE PROBLEM FIXED AND IT HAS NOT BEEN REPAIRED TO DATE. I AM TRULY FRUSTARTAED, AS I AM NOT A MECHANIC AND NEED MY CAR FIXED. I DRIVE A TODDLER AROUND DAILY. I FEEL INSECURE WITH MY CARS DRIVEABILITY. MY CAR NEEDS TO BE FIXED.
Sep 18, 2013
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE THE TRANSMISSION SLIP. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT HE BELIEVED THAT THE RACK AND PINION, AND THE FRONT STRUTS WERE FAULTY AS WELL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 43,000.
Aug 27, 2012
TRACTION CONTROL SYSTEM
2 complaints
CHEVY 2010 SHOWED A CODE OF SERVICE SAFETY LINK, TRACTION CONTROL ENGINE POWER REDUCED AND THE ENGINE LIGHT IS ON. *TR
Jul 21, 2013
THE 2010 IMPALA WAS AT HWY SPEEDS AND IN CRUISE CONTROL AT APPROX 65MPH. THE CAR GOT A FRONT TWITCH THAT TURNED INTO A VIBRATION. THE CRUISE STARTED TO SURGE APPROX ONE HOUR INTO THE TRIP. THE TRACTION CONTROL LIGHT CAME ON, THE CHECK ENGINE LIGHT A COUPLE SECONDS LATER AND THE MESSAGE DISPLAY WAS FLASHING TRACTION CONTROL FAILURE, DRIVE AT REDUCED SPEEDS AND IGNITION FAILURE. THE TRACTION CONTROL FAILED AT HWY SPEEDS LEAVING THE DRIVER COASTING TO REDUCED SPEEDS AND THEN THE CAR SHUT OFF AT 20 MPH WITH NO POWER STEERING OR BRAKING. THIS IS THE SECOND TIME THIS HAS HAPPENED. BOTH TIMES CARS APPROACHED AT HWY SPEEDS WHILE I WAS SLOWING DOWN WITHOUT BRAKE LIGHTS. *TR
Dec 06, 2010
STEERING,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT POWER STEERING FLUID HAD TO BE CONTINUOUSLY ADDED TO THE VEHICLE. IN ADDITION, THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE TRACTION CONTROL AND ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE INDEPENDENTLY DECELERATED TO 20 MPH AND STALLED. THE VEHICLE WAS RESTARTED WITHIN FIFTEEN MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT POWER STEERING FLUID WAS LEAKING INTERNALLY AND THE RACK AND PINION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT INSPECTED FOR THE STALLING FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32, 000 AND THE CURRENT MILEAGE WAS 60,000. *TR
Jun 13, 2013
I WAS DRIVING AND THE CAR SHUT OFF. NO BRAKES, NO POWER STEERING, NOTHING.....I COASTED TO THE SIDE OF THE ROAD, PUT IT IN PARK, TOOK THE KEY OUT OF THE IGNITION, PUT IT BACK IN AND THE CAR STARTED. NOW I AM SCARED TO PUT MY 5 MONTH OLD IN THE CAR BECAUSE IT IS NOT SAFE. *TR
Jun 13, 2012
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
I bought a used car as is for $6700.00 and was told that the car was nothing wrong with it but within the first month 07/02/25 the car has been to 3 different shops and in the shop 5 different times all due to brake problems since I bought the car I have had to replace both front calipers and rotors brake pads wheel bearings and on the back both brake pads plus new tires and it's still not fixed the ABS traction and stability lights are on i could of caused a wreck I only drive it to the store with the money I had paid for the car putting it in a shop I shouldn't of had to do they sold me a dangerous car
Sep 25, 2025
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
1 complaint
I started my vehicle in the morning to let it warm up. I come back out to get myself and my son in the vehicle to go to work and take him to school. My dash upon entry had a check engine light on, and the message it displayed was "engine power reduced." I put my car into reverse, having no choice but to drive it and the traction control went out. My father in law pulled the code and it said something about the accelerator sensor. This is a known issue and recall in other models and I wanted to report it is also happening in my model.
Oct 18, 2024
SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
My Engine is shaking back-and-forth and it’s a new engine not new jd byrider replaced last month and I got the same problem again today
Aug 31, 2022
SUSPENSION,POWER TRAIN,ENGINE
1 complaint
The contact owns a 2010 Chevrolet Impala. The contact stated that while driving at various speeds, the front-end of the vehicle would lower and the front end was unstable. In addition, the check engine warning light would remain illuminated. The vehicle was also consuming an excessive amount of engine oil. The engine fan had failed and the transmission was faulty. No further information was available. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 120,000.
Mar 10, 2022
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
there is a known issue with the shift lock release. the cable will fail in many 2006-2013 impala's. the vehicle will not get out of park. another well known issue is the blend door actuator. it is a noise that comes from the dash/heating/cooling due to chevy using cheap plastic parts.
Dec 20, 2021
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
The car can have moments of power loss where the speedometer suddenly, erratically spikes while the tachometer slightly lags. It almost stalled my vehicle while transmission was in drive while stopped. It feels like dragging when the power loss occurs. This has occurred randomly for the past month, mostly during interstate driving with cruise control operating. It has happened the last six times I have driven, but the previous several times it did not occur. It also occurred in a similar random fashion for the prior two weeks. When it does occur it feels like power drain and deceleration that can last a second and this will occur several times during a twenty minute drive at 70mph. Mechanics at two shops seem confused and don't know where to begin except for a transmission fluid flush. That was completed and the problem has persisted. There are no related error codes. To lose power suddenly and unexpectedly could cause an accident especially if a system failure shuts off the vehicle while driving. This vehicle has had an oil consumption/burning problem since I bought it with around 60,000miles. It needed 2 quarts of oil added between the last oil changes. I have spent $1400 in July of this year on gasket replacements and that did not stop the leak. More gasket heads and an oil pan are going to be need to replaced and the estimate is another $1400. This is too much to be spending on possibly related issues in a short time span that may not resolve the problem.
Nov 14, 2021
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
SOMETIMES WHEN DRIVING AN "ENGINE REDUCED" WARNING WILL POP UP AND WHEN IT DOES SO, THE CAR LIMITS THE AMOUNT OF POWER APPLIED WHEN ACCELERATING. I HAVE TO TURN IT OFF AND SIT A FEW MINUTES BEFORE IT GOES BACK TO NORMAL.
Dec 09, 2020
SUSPENSION,POWER TRAIN,AIR BAGS
1 complaint
TRANSMISSION SLIPS FRONT END HITS HARD WHEN BUMPS OCCUR SERVICE AIR BAG IS ON THE DASHBOARD ACTUATOR KNOCKS
Sep 10, 2020
WHEELS
1 complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THE DRIVER'S SIDE AND PASSENGER'S SIDE WHEEL HUB BEARINGS WERE REPLACED SEVERAL TIMES. WHILE DRIVING 5 MPH AND MAKING TURNS THERE WAS AN ABNORMAL DRY RUBBING NOISE DETECTED. THE TRACTION CONTROL AND STABILITY WARNING INDICATOR LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE WHEEL BEARING ON SEVERAL OCCASIONS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Aug 10, 2020
ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE 'SERVICE AIR BAGS' WARNING LIGHT ILLUMINATED. THE CONTACT STATED RESEARCHED FAILURE ON-LINE AND FOUND NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER WAS UNAWARE IF RECALL WAS SERVICED ON THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA RECALL CAMPAIGN NUMBER: 16V507000 (ELECTRICAL SYSTEM). THE CONTACT ALSO INDICATED THAT THE REAR DEFROSTER HAD FAILED AND BURNT THE ELECTRICAL WIRES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,500.
May 07, 2020
ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE ABS LIGHT ON TRACTION CONTROL DOES NOT WORK KEY COMES OUT OF THE INGITON CAUSEING THE CAR TO STALL FRONT PASSENGER AIR BAG IS TURNED OFF
Oct 24, 2019
POWER TRAIN,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED VIOLENTLY AND FAILED TO ACCELERATE. THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL FOR A MOMENT AND THE DEPRESS IT AGAIN TO GAIN ACCELERATION. THE VEHICLE WAS TAKEN TO PINEGAR CHEVROLET (769 US HIGHWAY 60, EAST REPUBLIC, MO 65738, (417) 732-1871), BUT NO FAILURE WAS FOUND. HOWEVER, THE DEALER FLUSHED THE ENGINE OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Sep 12, 2019
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MY CAR HAS WORKED FINE SCINCE I BOUGHT IT WITH NO CHECK ENGINE CODES.I PULLED INTO PARKING SPACE AND PUT CAR IN PARK,ALL OF A SUDDEN IT STALLED OUT AND WILL NOT CRANK ANYMORE BUT HAS POWER.KEY WILL NOT COME OUT OF IGNITION AND BATTERY WILL NOT SHUT OFF.THE IGNITION SWITCH IS A VERY COMMON PROBLEM WITH IMPALAS AND IS VERY DANGEROUS.IT LOCKS PEOPLE OUT OF THERE CARS,GETS STUCK IN GEARS,WONT LET KEY RELEASE,WONT START,SETS OFF ANTI THEFT SIGNAL WHICH CUTS POWER TO DOOR LOCKS,TRUNK,STARTER,FUELPUMP,AND MORE.I HAVE READ HUNDREDS OF FORUMS OF THIS PROBLEM WITH CHEVY IMPALA THAT HAS BEEN GOING ON FOR YEARS WITHOUT THE PROBLEM BEING FIXED.ELDERLY WOMEN BREAKING DOWN ON HIGHWAY OR CAR JUST SHUTTING OFF AND NOT RESTARTING.IT IS SOOOOOO COMMON WITH CHEVY THAT THEY CAN DIAGNOSE THE PROBLEM JUST OVER THE PHONE.THIS IS VERY UNACCEPTABLE AND HAS TO BE DEALT WITH.PLEASE RECALL THIS PROBLEM.
Aug 31, 2019
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
DRIVING UPHILL & THE SERVICE STABILTRAK & THE SERICE TRACTION CONTROL WORDS CAME ON FOLLOWED BY REDUCE OF ENGINE POWER & THE SERVICE ENGINE LIGHT & TRACTION CONTROL LIGHT CAME ON. WE COULD STILL DRIVE AT ABOUT 20 MPH UPHILL & 45-50 ON FLAT ROADS. WE SHUT THE CAR OFF 4 ABOUT 2 HRS 2 COOL DOWN. BUT THEN AS SOON AS WE HEADED UP A HILL IT STARTED ALL OVER.
Dec 18, 2018
STEERING,POWER TRAIN,STRUCTURE
1 complaint
I LIVE IN MEMPHIS TN. I LEASED A VEHICLE FROM IFINANCE IN NESBIT, MS. AFTER GETTING VEHICLE TOWED BY THEM I CALLED TO INFORM THEM OF LEAK AND CLUNKING NOISES COMING FROM UNDER VEHICLE.SO, AS IM DRIVING IN MY APARTMENT COMPLEX WITH MY KIDS I LOOSE POWER OF STEERING WHEEL AND ALMOST CRASH WITH A PARKED CAR. AFTER STOPPING I INSPECT THE VEHICLE I NOTICE THE MOTOR AND FRAME IS PARTIALLY LOOSENED FROM CAR, ALSO NOTICED A SCREW BROKE UNDER FRAME WHICH HOLDS BOTTOM CARRIAGE TO CAR FRAME,IT WAS LAYING UNDER VEHICLE, AFTER I STOPPED THUS DISABLED STEERING ,IT TURNS FREELY NO WHEEL PLAY, AND I ALMOST WRECKED IN APARTMENT COMPLEX BECAUSE MOTOR CAME PARTIALLY LOOSENED. I CANT DRIVE THE VEHICLE AND NOW IT HAS TO BE TOWED HOME AND TOWED AGAIN TO THEIR LOT TO BE REPAIRED
Nov 25, 2018
STEERING,SUSPENSION
1 complaint
TAKATA RECALL I WAS GETTING SO WORK DONE TO MY CAR,OIL CHANGE THE MECHANIC NOTICED MY TIRES WERE SHAKING HE TOLD ME IT WAS MY BALL JOINTS,AND RACK AND PINION ,POWER STEERING LEAKING ALL OF THIS CAME FROM MY CONTROL ARMS ,IT'S ALL CONNECTED TO THE BALL JOINTS
Oct 14, 2018
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
WHEN I FIRST PURCHASE MY CAR FROM A USED CAR DEALER WHICH IS SMART AUTO DEALER, 2 WEEKS LATER MY VEHICLE WILL START TO HAVE ISSUES WHILE MY VEHICLE IS IN MOTION ON THE SERVICE STREETS. WHENEVER I AM MAKING A LEFT TURN MY ALERT ALARM WILL LIGHT UP ON DASH STATING SERVICE BRAKE ASSIST , SERVICE STABILITRAK , SERVICE TRACTION CONTROL AND ABS LIGHT, THIS WILL GO ON & OFF, BUT NOW IT STAYS ON CONSTANTLY. WHILE TURNING LEFT, THERE WILL BE A GRINDING NOISE, CAR TENDS TO REDUCE ITS POWER, LIKE ITS HARD FOR ME TO TAKE OFF AND MY VEHICLE WILL KICK SO HARD, LIKE SOMETHING IS LOCKING. ALSO ANOTHER ISSUE IS WHILE PARKED ON A SLANTED CARPORT, MY VEHICLE WILL NOT GO INTO REVERSE GEAR. I FEEL LIKE MY VEHICLE IS GOING TO BREAK BECAUSE, I HAVE TO FORCE IT TO GET INTO REVERSE GEAR, THAT THE VEHICLE WILL MAKE THE LOUDEST NOISE, LIKE MY AXLE IS GOING TO BREAK ON ME. ACCORDING TO THE DEALERS SERVICE DEPARTMENT ITS NOT SHOWING UP ON THERE DIAGNOSTIC AS ANY ISSUES. CAN SOMEONE PLEASE TELL ME IF THERE IS A RECALL ON MY VEHICLE? THERE WAS A KNOWN RECALL, BUT MY VIN# IS NOT SHOWING UP. DEALERS ARE TRYING TO CHEAT ME
Oct 12, 2018
SUSPENSION,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHEN TURNING LEFT THE VEHICLE MAKES A GRINDING NOISE AND THE WARNING LIGHT TO SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND SERVICE ABS COME ON. THIS IS MORE NOTICEABLE AT LOW SPEEDS OR WHEN TURNING FROM A STOPPED POSITION. THE VEHICLE ALSO SHAKES WHEN ACCELERATING OR MAINTAINING ANY SLEEK GREATER THAN 25MPH. THE SHAKE IS MOST NOTICEABLE BETWEEN 45-60MPH, AND BECOMES LESS NOTICEABLE BETWEEN 61-70MPH.
Oct 10, 2018
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
I WAS DRIVING HOME FROM WORK AND I WAS DOING 55 MPH,AND THE CAR STARTED TO HESITATE,AND THE DASHBOARD INFO READ STABILITRAC, ENGINE SAFTY MOD, AND REDUCED POWER. THEN THE CAR STARTED TO SLOW DOWN,AND WHEN I TRIED TO GIVE IT SOME GAS THE ENGINE STARTED TO KNOCK,AND THE TEMPERATURE GAUGE WENT ALL THE WAY UP TO THE TOP. I PULLED OVER AND SHUT THE CAR OFF,AND OPENED THE HOOD, AND IT WASN'T EVEN OVER HEATING. AFTER LETTING IT SIT FOR A FEW MINUTES I STARTED IT UP AND WENT ABOUT FIVE HUNDRED FEET AND IT DID IT AGAIN.
Sep 03, 2018
TRACTION CONTROL SYSTEM,SERVICE BRAKES
1 complaint
2010 CHEVROLET IMPALA. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIR. THIS REPAIR WAS RELATED TO APP SENSOR SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER DECLINED REIMBURSEMENT DUE TO THE VEHICLE NOT BEING REPAIRED BY AN AUTHORIZED DEALER. *JS
May 09, 2018
SERVICE BRAKES, AIR
1 complaint
2010 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKE ROTOR PROBLEMS. *SMD *CN
Apr 10, 2018
SEATS,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
1 MY DRIVER SIDE SEAT BEAT WILL NOT LATCH NO MATTER WHAT I HAVE DONE DOES IT MOVING OR SITTING STILL JUST WILL NOT LATCH. 2 THE READ OUT ON MY DASH SAY'S ENGINE POWER REDUCED AT TIMES THIS WILL COME ON WHEN STARTED AND STAY ON FOR SHORT AND EXTENDED TIMES PLEASE HELP A SENIOR AND DON'T KNOW WHERE TO TURN
Dec 31, 2017
STEERING,AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
AIR BAG SENSOR HAS BEEN TRIPPED FOR THE PAST 7 MONTHS, I HAVE RESEARCHED THIS RECALL, AND IT LOOKS LIKE THE WIRING HARNESS MIGHT BE THE ONLY THING THAT NEEDS TO BE REPLACED. HOWEVER, WHENEVER, I PUT IN MY VIN NUMBER, THERE AREN'T ANY RECALLS FOR THIS. ALSO, I HAVE RECEIVED A LETTER ABOUT THE GAS SENSOR POSSIBLY BEING BAD, HOWEVER, WHEN I TOOK IT INTO A CHEVY DEALER TO HAVE IT FIXED, THEY REFUSED TO. THEY TOLD ME THAT THE CHECK ENGINE LIGHT WASN'T ON, AND THAT I HAD TO WAIT UNTIL IT FAILED BEFORE THEY WOULD FIX IT! FAILURE OF THIS SENSOR MEANS, IT COULD FAIL IN AN INTERSECTION, OR WHILE I AM PASSING SOMEONE, OR WHATEVER, THIS IS A SAFETY CONCERN!!! I AM VERY UNHAPPY THAT THEY WOULDN'T FIX IT. NOW, MY CHECK ENGINE LIGHT IS ON, HOWEVER, IT IS BECAUSE ANOTHER SENSOR IS BAD! THE EVC SENSOR NOW HAS TO BE FIXED. THE AIRBAG SENSOR WAS TRIPPED WHILE I WAS DRIVING ON THE HWY AT 70 MPH ON A WARM DAY OF 80 F OR SO. THE EVC SENSOR TRIPPED OVERNIGHT WHEN I STARTED THE CAR IN THE MORNING. THE GAS PEDAL SENSOR HAS BEEN A PROBLEM FOR 3 YEARS BECAUSE CHEVY DEALERS REFUSE TO FIX IT. THESE CONCERNS ARE IN ADDITION TO THE OTHER MECHANICAL FIXES THAT I HAVE HAD TO DO ON A CAR THAT HAS LESS THAN 87,000 MILES ON IT! I AM FEELING LIKE I HAVE A LEMON OF A CAR AND THAT THIS IMPALA IS THE WORST CAR ON THE MARKET. I HAVE HAD SEVERAL CHEVY PRODUCTS, AND HAVE NEVER EXPERIENCED PROBLEMS LIKE THIS. WHAT HAPPENED TO THE GREAT PRODUCTS THAT CHEVY ONCE PRODUCED???
Aug 26, 2017
STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
TAKATA RECALL HELLO I HAVE A CHEVY IMPALA 2010 AS I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN MY I GOT THE ENGINE POWER IS REDUCED,SERVICE TRACTION CONTROL AND SERVICE STABILITRAK AND THE CAR KEEP ON YANKING AND THE STEARING WHEEL GOT HARD AND I WAS SCARED , WHEN I TURN MY CAR OFF THE CHECK ENGINE GOES AWAY BUT THEN WHEN IM GOING TO USE MY CAR AGAIN AND IM DRIVING ON THE STREET THE CAR DEACCELERATES AND STARTS YANKING AND I GET THE SAME MESSAGES ENGINE POWER IS REDUCED.
May 15, 2017
SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN THE CONTACT PLACED THE VEHICLE IN REVERSE, THE ABS AND SERVICE TRACTION WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT ANOTHER UNKNOWN WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE WHEEL BEARING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WHENEVER THE VEHICLE WAS STARTED OR WHILE ATTEMPTING TO MAKE LEFT OR RIGHT TURNS. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 8-2855204461. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 07/11/17*LJ *AS
May 03, 2017
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
I HAVE 2010 IMPALA IT KEEPS GIVING ME THE DASHBOARD MESSAGE ENG POWER REDUCED SERVICE STUPBILTY TRACTION CONTROL OFF WHEN IT DOSE THIS THE CAR WILL ONLY GO 40 MPH WITCH IS DANGEROUS ON FREEWAY GOING 75 MPH WITH OTHER TRAFFIC
Jan 28, 2017
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
INTERMITTENT ABS, TRACTION CONTROL, STABILITRAK ISSUES HAVE BEEN HAPPENING FOR THE LAST FEW YEARS. IT STARTYED AT ABOUT 80K MILES. I HAVE REPLACED THE WHEEL HUB TWICE DUE TO A LOOSE BEARING. THIS SIGNIFICANTLY REDUCED THE PROBLEM THE FIRST TIME, BUT HAS NOT RESOLVED THE ISSUE THE SECOND TIME. IT TENDS TO HAPPEN WHEN THE VEHICLE IS JARRED (SUCH AS HITTING A POT HOLD ON A DIRT ROAD) OR WHEN TURNING HARD TO THE RIGHT WHILE ACCELERATING. IF IT HAPPENS A FEW TIMES WITHIN A SHORT TIME, THEN THE SYSTEM WILL ABS, STABILITRAK, AND TRACTION CONTROL SYSTEMS SHUT DOWN. IT
Jan 14, 2017
SEAT BELTS,VISIBILITY/WIPER
1 complaint
WIPER STOPPED WORKING WHILE DRIVING ON EXPRESSWAY ON HEAVY RAIN THERE IS NO POWER FROM FUSE TO WIPER HAVE CHECKED EVERYTHING POSSIBLE .SEATBELT SOMETIMES DOESN'T LOCK ON PASSENGER SIDE AND SOMETIMES IT COMES OFF ON ITS OWN KNOCKING NOISE IN FRONT DASH BOARD AND IT SEEMS LIKE THERE ARE TOO MANY PROBLEMS WITH THESE CHEVY UNBELIEVABLE BUT NO RECALLS. REFUSE TO RECOMMEND CHEVY CARS TO ANYONE! *TR
Nov 28, 2016
POWER TRAIN,TRACTION CONTROL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING, THE VEHICLE WOULD NOT ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO HEARD A CLICKING NOISE COMING FROM THE ENGINE. IN ADDITION, THE TRACTION CONTROL AND CHECK ENGINE INDICATORS ILLUMINATED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 155,000.
Nov 16, 2016
SUSPENSION,VEHICLE SPEED CONTROL,ENGINE
1 complaint
I WAS TRAVELING WEST BOUND ON INTERSTATE 22 WHEN THE STABILITRAK REQUIRES MAINTENANCE DISPLAYED ACROSS DRIVER'S INFORMATION CENTER. NEXT THE TRACTION CONTROL LIGHT AND DISPLAY LIGHTS UP FOLLOWED BY, REDUCED ENGINE POWER, IN WHICH I LOST ALMOST ALL POWER TO MY VEHICLE. I WAS TRAVELING AROUND 70 MPH IN THE LEFT LANE AND HAD TO NAVIGATE TWO LANES OF TRAFFIC TO REACH A SAFE SPOT ON THE SHOULDER OF THE INTERSTATE.
Nov 01, 2016
STEERING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
FRONT WHEEL LOCKING UP WHILE MAKING A TURN. CAR DASH WARNING LIGHTS ARE FLASHING.
Oct 04, 2016
AIR BAGS,UNKNOWN OR OTHER
1 complaint
MY AIR BAGS KEEP MAKING A LOUD NOISE EVERY FEW MINUTES.
Sep 18, 2016
STEERING,VEHICLE SPEED CONTROL,ENGINE
1 complaint
MAJOR SAFETY ISSUE! WHILE DRIVING ON THE EXPRESSWAY HOURS FROM HOME REDUCED ENGINE POWER/SERVICE TRACTION CONTROL/CHECK ENGINE LIGHTS CAME ON. CRUISE CONTROL DISABLED AS WELL. CAR STOPPED ON THE EXPRESSWAY, STEERING WHEEL LOCKED UP. LUCKILY WE WERE ABLE TO COAST TO THE SIDE OTHERWISE THIS COULD HAVE BEEN A DISASTER! VEHICLE WAS TOWED TO A NEARBY SERVICE STATION WHERE IT IS CURRENTLY LOCATED. THERE ARE SEVERAL COMPLAINTS OUT THERE LIKE THIS. GM NEEDS TO RECALL AND FIX THIS PROBLEM!
Sep 06, 2016
SEATS,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
WHILE DRIVING AND THE CAR SHUTS DOWN, WHEN IT FINALLY STARTS THE ENGINE LIGHT CAME ON, THE PASSENGER SEAT COMES ON AND NO ONE IS SITTING THERE. IVE HAD IT CHECKED OUT SOMETHING ABOUT AN AIR MASS FLOW SENSOR, THEN THE LIGHT CAME ON ABOUT TRACTION
Aug 21, 2016
SUSPENSION,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
RECALL
Jul 21, 2016
ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. IN ADDITION, WHILE DRIVING AT ANY SPEED, THE TRACTION CONTROL WARNING LIGHT FLICKERED AND THE VEHICLE FAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRACTION CONTROL LIGHT AND THE IGNITION KEY WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 128,083.
Mar 22, 2016
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I HAVE HAD 3 SPECIAL COVERAGE ORDERS LETTERS IN THE PASS YEAR ON MY CAR. !. STABILITRAK LIGHT TC. 2.HARNESSTHROTTLE BODY. 3. IGNITION KEY.I'M ALSO HAVING PROBLEM WITH MY SUSPENSION .AND POWER STEERING.I CALL GM AND HAVE TAKEN MY CAR IN FOR BY GM REQUIRE AND THE SERVICES REPAIR MEN SAID THEY COULDN'T FIND NO CODES ON THEIR SCANN.
Dec 28, 2015
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE VEHICLE WAS IN MOTION ABOUT 45 MILES AN HR WHEN IT BEGAN TO SUDDENLY LOSE SPEED ONCE IT STOPPED I WAS ABLE TO COAST IT TO THE LIGHT. I CUT THE CAR OFF AN IT STARTED BACK UP. I DIDN'T UNDERSTAND WHY IT DID THAT SO I PROCEEDED TO FIND A NEAR GAS STATION.. IT STARTED TO RUN AGAIN AND I PROCEEDED TO GO HOME WHEN IT DID IT AGAIN (LOST SPEED WHILE THE ENGINE WAS RUNNING) STILL DON'T KNOW WHAT THE PROBLEM IS HAD THE ALTERNATOR AND BATTERY CHECKED AND BOTH ARE FINE.. THIS WAS VERY DANGEROUS!
Nov 28, 2015
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
AT FIRST IT WAS WHEN BACKING UP AND TURNING SHARP. THE TRACTION CONTROL MESSAGE WOULD COME ON AND A GRINDING LIKE SOUND FROM THE FRONT DRIVER WHEEL AREA. LATER IT INCLUDED THE ABS WARNING AND WOULD ALSO OCCUR AFTER BACKING WITH TURN AND GOING FORWARD AT THAT MOMENT. NOW RANDOMLY WHEN PULLING OUT AND THE SERVICE AIR BAG LIGHT COMES ON. RECENTLY ALSO THE OIL PRESSURE LOW MESSAGE AND DUMMY LIGHT COME ON 3-4 TIMES BEFORE STOPPING (AND YES THE OIL PRESSURE IS GOOD WITH CORRECT OIL, TIRES, PRESSURE, BRAKES, SENSORS ALL CHECK GOOD). BEST GUESS DIAGNOSTICS IS SHORTING IN WIRING HARNESS THAT CAN NOT BE LOCATED UNTIL IT FAILS COMPLETELY. HOWEVER WITH GRABBING WITH TRACTION CONTROL WHEN PULLING OUT AND AIR BAG PROBLEMS IT IS OBVIOUS THIS IS A SAFETY HAZARD.
Sep 27, 2015
EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT DEPRESSED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. THE VIN WAS NOT AVAILABLE.
Sep 16, 2015
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
THE TRANSMISSION SHIFTER LEVER IS STUCK IN PARK AND THE KEY IS STUCK IN THE IGNITION SWITCH DUE TO A VERY POOR ELECTRICAL DESIGN. THE ELECTRICAL WIRES ATTACHED TO THE CONNECTOR THAT OPERATES THE SOLENOID THAT UNLOCKS THE TRANSMISSION SHIFTER BUTTON IN THE PARK POSITION AND THAT ALSO CONNECTS TO THE IGNITION SWITCH AND OPERATES VARIOUS FUNCTIONS SUCH AS RELEASING THE IGNITION KEY AND ALLOWS THE VEHICLE ELECTRICAL SYSTEM TO BE COMPLETELY TURNED OFF ,BREAKS OFF DUE TO ELECTRICAL WIRES BEING TOO SHORT AND THE BACK AND FORTH MOVEMENT OF THE SHIFTER . CHECKING THE ONLINE BLOGS THIS IS A KNOWN ISSUE THAT HAS BEEN HAPPENING ON SEVERAL GM VEHICLES FOR SOME TIME WITHOUT ANY RECALLS DESPITE CONSTANT CUSTOMER COMPLAINTS DUE TO THE VERY POOR DESIGN. SOME DEALERS HAVE SUGGESTED LEAVING THE KEY IN THE IGNITION SWITCH AND UNLOCKING AND LOCKING THE VEHICLE WITH THE KEY FOB. THIS INVITES VEHICLE THEFT AND BY NOT HAVING THE ELECTRICAL SYSTEM COMPLETELY TURNED OFF, THE BATTERY RUNS DOWN AS THE ACCESSORIES AND IGNITION IS STILL TURNED ON AND THE TRANSMISSION LIGHTS ON THE INSTRUMENT PANEL REMAINS LIGHTED. SOME CUSTOMERS HAVE HAD REPEAT REOCCURRENCES AFTER HAVING THE ISSUE REPAIRED AT A COST OF BETWEEN $500 AND $600. AFTER INSPECTING THE OPERATION OF THE SHIFTER AND THE AFFECT IT HAS ON THE ELECTRICAL WIRING IT IS OBVIOUS THAT THE WIRING WILL FAIL AND IN THE BLOGS AS EARLY AS WHILST UNDER WARRANTEE. I AM CONCERNED IF THERE ARE ANY OTHER ISSUES THAT MAY OCCUR ESPECIALLY SAFETY ONES AS THERE IS 5 WIRES I DO NOT KNOW THE FUNCTION OF EACH WIRE . CAN YOU PLEASE INVESTIGATE THIS ISSUE.
Jul 26, 2015
STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY STABILITY CONTROL LIGHT CAME ON WHEN I STEERED TO THE LEFT. STEERING WAS DIFFICULT IN THE VEHICLE AND THE STEERING WHEEL/ CAR SHOOK AT LOW SPEEDS. DEALER WAS INFORMED OF STEERING NOISE AFTER PURCHASE OF VEHICLE. DEALER DID NOT RECOGNIZE ANY ISSUE. RACK AND PINION WAS REPLACED AT 50,000 BY MECHANIC. RACK AND PINION SNAPPED AT 90,000 LEAVING NO STEERING ABILITY IN VEHICLE. DEALER AND GM INFORMED AS THIS IS A SERIOUS SAFETY ISSUE.
Jul 22, 2015
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING ON THE INTERSTATE GOING ABOUT 70MPH THE CHECK ENGINE LIGHT FLASHES ON GOES OFF THEN POPS BACK ON. MESSAGE COMES ON SAYING REDUCING ENGINE POWER THEN TRACTION CONTROL SERVICE LIGHTS COMES ON AND STAYS ON ALL WHILE I'M LOSING POWER TRYING TO GET OVER TO SAFETY I HAVE MY FOOT ON THE GAS PEDAL BUT NO POWER AT ALL PUT MY FLASHERS ON LUCKY CHP SEEN ME AND HELPED ME TO THE SHOULDER.CALL AAA WHILE WAITING I START THE CAR UP PRESS ON THE PEDAL I HAVE POWER.
May 29, 2015
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES,SEATS
1 complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRUNK LOCKED AND WAS UNABLE TO BE OPENED. WHEN THE FAILURE OCCURRED, THE TURN SIGNALS ALSO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE 12 VOLT RELAY TO THE TRUNK RELEASE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REAR SEAT WOULD NOT GO DOWN AND THERE WAS NO KEY ENTRY FOR THE TRUNK. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 90,000. UPDATED 7/16/15*CN
May 26, 2015
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
I WAS DRIVING AND MY CARS ENGINE LIGHT CAME ON 1ST THEN THE TRACTION CONTROL LIGHT. WHEN THEY CAME ON IT REDUCED POWER TO MY ENGINE AND QUIT ON THE INTERSTATE. I HAD LOOKED UP POSSIBLE CAUSES WHEN I HAD A TEST RAN IT WAS SHOWING THROTTLE BODY I REPLACED IT AND IT NEVER FIXED IT UPON RESEARCH I HAVE SEEN MULTIPLE PEOPLE WHO OWNS IMPALAS FROM THE YEARS 2009 AND UP HAVING THE SAME ISSUES AND FEEL IT IS SOMETHING THAT NEEDS TO BE LOOKED INTO. WHAT I HAVE FOUND IDK YET I AM WAITING ON THE PIECE TO SEE IF THIS IS THE ISSUE OR NOT IS THE PEDAL SENSOR COULD BE THE CAUSE. BUT I FEEL IT CAN BE UNSAFE BECAUSE MY CAR HAD QUIT ON A BUSY INTERSTATE WITH CARS TRAVELING AT THE SPEED OF 65MPH AND HIGHER. JUST WHEN I WAS LOOKING IT UP I HAD SAW SO MANY OTHER PEOPLE HAVING THE SAME ISSUES WITH THEIR IMPALAS. PLEASE LOOK INTO IT THANK YOU .\ *TR
Feb 25, 2015
POWER TRAIN,AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
AFTER PURCHASING THIS VEHICLE WITHIN 30 DAYS THE AIR BAG SYSTEM LIGHT CAME ON I TOOK THE VEHICLE BACK TO FUTURE NISSAN OF FOLSOM AND THEY STATED THAT I WOULD HAVE TO CALL THE WARRANTY PEOPLE THERE WAS NOTHING THEY COULD DO ABOUT IT. A WEEK LATER I NOTICED WHEN I SLOW DOWN USING THE BREAKS IT MAKES A SHAKING SOUND, MAKING THE WHOLE CAR SHAKE. THIS VEHICLE ALSO HAS NO COVERAGE WHEN PUMPING GAS I NOTICED THE SILVER CAP INSIDE THAT'S SUPPOSE TO REMAIN CLOSED UNTIL YOU PUT THE GAS PUMP IN THERE IN ALWAYS OPEN, WHICH ALLOWS AIR TO GET INSIDE. MY POWERTRAIN IS NOT ACCELERATIONS PROPERLY, IT TAKES ABOUT A MINUTE FOR IT TO CATCH ITS GEAR. *TR
Feb 22, 2015
EXTERIOR LIGHTING,ENGINE
1 complaint
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Jan 22, 2015
POWER TRAIN,SEAT BELTS,WHEELS
1 complaint
TO WHOM IT MAY CONCERN: I AM WRITING THIS LETTER ON BEHALF OF MY PARENTS FOR THE GREAT ABUSE THAT HAS BEEN DONE TO THEM. ABOUT 3 YEARS AGO THEY WERE REALLY EXCITED BECAUSE FOR THE FIRST TIME IN THERE LIFE AFTER LIVING HERE FOR CLOSE TO 40 YEARS THEY WOULD HAVE BOUGHT A CAR FROM A DEALERSHIP! A FAIRLY NEW CAR, FIRST CAR FROM A LOCAL AGENCY IN MADERA. THE NAME OF THE DEALER: MADERA CHRYSLER JEEP DODGE. THEY SOLD MY PARENTS A DEFECTIVE FROM THE BEGINNING. THEY KNEW ABOUT THE RECALLS SINCE 10/13/2010 AND 05/25/2010 THIS WAS BEFORE THEY EVEN PURCHASED THE CAR 11/26/2011. THEY ARE DOING UNLAWFUL SALES TO VULNERABLE POOR CUSTOMERS AND ARE NOT IN COMPLIANCE. ACCORDING TO GENERAL MOTORS IT IS AND WAS COMPLETELY THE CAR DEALERSHIPS RESPONSIBILITY TO FIX THESE RECALLS (PLEASE SEE ATTACHED LIST OF RECALLS). THEIR SOLUTION IS TO WELL PURCHASE A NEW CAR FROM THEM. THEY STILL HAVE OUR CAR AND HAVE MADE NO INTENT TO FIX IT. PLEASE HELP US PUT A STOP TO THIS BAD AND CORRUPT SALES MANAGER WHO TAKES ADVANTAGE OF HISPANIC LATINOS WHO DON?T READ OR SPEAK SPANISH. THERE ARE MANY FAMILIES AT RISK WHO MIGHT BUY A CAR THAT IS DEFECTIVE AND THERE CAN BE A HORRIBLE CATASTROPHE OR DEATH. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jan 10, 2015
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
2010 CHEVROLET IMPALA. CONSUMER STATES THERE'S A BIG SAFETY PROBLEM WITH HIS BRAKES AND STEERING WHEN DRIVING DOWN LONG HILLS. *TA THE CONSUMER HAD NO CONTROL OVER THE STEERING. ALSO, THE ROTORS WERE REPLACED. *JB
Dec 23, 2014
POWER TRAIN,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE AND STABILITY CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT WOULD HAVE TO RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. IN ADDITION, THE AIR BAG WARNING LIGHT WOULD ILLUMINATE SPORADICALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 3/12/15*CN UPDATED 03/26/15.*JB
Dec 10, 2014
STEERING,AIR BAGS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNED A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF CAUSING THE DRIVER TO LOSE CONTROL AND CRASH THE VEHICLE INTO A FIELD BEFORE FLIPPING INTO A RIVER. DURING THE INCIDENT, THE BRAKES AND POWER STEERING WOULD NOT OPERATE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED DURING THE CRASH AND A POLICE REPORT WAS FILED. THE DRIVER SUFFERED BRUISES TO THE RIGHT ARM, RIGHT HAND, NECK, AND LEFT KNEE DURING THE INCIDENT. THE DRIVER RECEIVED MEDICAL ATTENTION. A REPRESENTATIVE FOR THE MANUFACTURER EXAMINED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Oct 28, 2014
VISIBILITY,EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE HEATING AND AIR CONDITIONER FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
Oct 14, 2014
SUSPENSION,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE REAR OF THE VEHICLE MADE A RATTLING NOISE. AS TIME PROGRESSED, THE RATTLING NOISE CHANGED TO A BANGING NOISE. ALSO, WHILE DRIVING AT HIGH SPEEDS, THE TRANSMISSION SUDDENLY DOWNSHIFTED TO A LOWER GEAR. THE DEALER STATED THAT THE WRONG COIL SPRINGS WERE INSTALLED ON THE VEHICLE AND A VALVE MUST BE REPLACED ON THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 4,000. UPDATED 10/30/14*CN UPDATED 08/28/2017*CT
Sep 12, 2014
POWER TRAIN,AIR BAGS,WHEELS
1 complaint
I WAS DRIVING DOWN THE STREET AND SUDDENLY I HEARD A POPPING SOUND AND I NOTICED THE CAR WASN'T ACCELERATING NORMALLY SO I MADE IT TO MY DESTINATION AND I STARTED THE CAR UP WENT TO PUT IT IN DRIVE AND IT WOULDN'T ACCELERATE IS WAS THOUGH THE CAR WAS IN NEUTRAL SO I PUT IT IN REVERSE AND IT WENT INTO REVERSE PUT IT 3RD GEAR WOULDN'T ACCELERATE THE I TRIED 2CD GEAR AND IT DROVE KIND OF RUFF SO I THEN TRIED 1ST GEAR AND AND I WAS ABLE TO MAKE IT HOME AT 15 MPH SO I TOOK THE CAR TO THE CHEVY DEALER I BOUGHT IT FROM AND TO MY SURPRISE THEY SAY THERE WERE SOME DEFECTIVE PARTS IN THE TRANSMISSION AND THEY COULD REBUILD THE TRANSMISSION FOR 2100 DOLLARS AND I WOULD HAVE TO PAY 850 TO HAVE IT FIXED BECAUSE MY CAR IS OUT OF WARRANTY AS 7/23/14 THE CAR HAS THE AIRBAG SERVICE LIGHT AND TIRE SENSOR LIGHT THAT APPEARS ON THE DASHBOARD . *TR
Sep 10, 2014
STEERING,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT WHEN MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. IN ADDITION, THE SERVICE TRACTION CONTROL AND THE REDUCED ENGINE POWER WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Aug 21, 2014
STEERING,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME HARD TO MANEUVER CAUSING THE CONTACT TO LOSE CONTROL AND THE BRAKES FAILED. THE CONTACT MENTIONED THAT THE ENGINE STALLED IMMEDIATELY AFTER. THE VEHICLE WAS ABLE TO BE RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Aug 20, 2014
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
IT DOESN'T MATTER IF THE CAR IS RUNNING OR NOT THE ACTUATORS TO THE AIR CONDITIONER AND HEATING UNIT START CLICKING AND MAKING A LOUD NOISE. AFTER A FEW MINUTES IT WILL STOP. I WENT AND HAD IT CHECKED BY THE DEALERSHIP AND WAS TOLD IT WOULD COST BETWEEN 500 AND 600 DOLLARS TO FIX. IN ANY EVENT I HAVE TALKED TO SEVERAL PEOPLE WHO OWN IMPALAS AND THEY HAVE HAD THE SAME PROBLEM. MY SISTER WAS ONE OF THOSE PEOPLE. SHE HAD TO TAKE HER CAR BACK TWICE BEFORE IT WAS REPAIRED CORRECTLY. APPARENTLY THE COMPUTER CHIP IN THESE CARS ARE DEFECTIVE. THE CLICKING NOISE HAPPENS EVEN WHEN THE CAR IS SITTING IN THE GARAGE AND IT IS STORMING OUTSIDE. I FEEL THIS IS A MANUFACTURING PROBLEM AND GENERAL MOTORS SHOULD TAKE CARE OF THE PROBLEM WITHOUT ANY OUT OF POCKET MONEY FROM THE CONSUMER. AFTER ALL THE TAXPAYERS DID BAIL YOU OUT. *TR
Aug 17, 2014
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
ON 8/15/14 WE CAME OUT TO THE VEHICLE AND IT WOULD NOT START. NO POWER AT ALL AND THE KEY WOULD NOT COME OUT OF IT. LEFT THE VEHICLE SIT OVERNIGHT AND SAME THING IN THE MORNING ON 8/16/14. WE CALLED AND GOT A JUMP FROM A TOW TRUCK AND DROVE THE VEHICLE HOME. WHILE TRAVELING HOME ON THE INTERSTATE (70 MPH), MY HUSBAND NOTICED THAT WHEN HE TURNED THE DRIVING LIGHTS ON THE VEHICLE SHUT OFF. (LUCKILY HE KNEW WHAT TO DO AND MANAGED TO NOT KILL ALL OF US IN THE VEHICLE AND ANYONE AROUND THE VEHICLE; (2 ADULTS AND 2 CHILDREN IN VEHICLE;) HE ALSO NOTICED THAT WHEN HE SIGNALED A LANE SWITCH THE CRUISE CONTROL WOULD TURN ITSELF OFF. WE GOT THE VEHICLE BACK TO OUR HOUSE, WAITED 15 MINUTES AND TRIED RESTARTING AND THE BATTERY WAS COMPLETELY DEAD AGAIN. (NO DOME LIGHT, BELLS OR ANYTHING WHEN OPENING THE DOOR). SINCE THEN, HE HAS TRIED PUTTING A DIFFERENT BATTERY IN IT AND WE GET THE SAME RESULTS. WHEN WE GOT HOME WE DID A GOOGLE SEARCH AND FOUND SEVERAL OTHERS THAT THIS SAME THING HAS HAPPENED TOO. LUCKILY NO ONE HAS BEEN KILLED FROM IT BUT IT IS EXTREMELY SCARY WHEN YOUR VEHICLE TURNS OFF DOING 70 MPH. I WOULD ALSO LIKE TO INFORM YOU THAT THERE WAS NO WARNING WHATSOEVER THAT THE BATTERY WAS LOW OR THERE WERE ANY ELECTRICAL COMPLICATIONS GOING ON WITH THE VEHICLE. THERE IS NO VOLTAGE METER ANYWHERE ON THE VEHICLE. NO WARNING LIGHTS CAME ON EITHER.
Aug 16, 2014
EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE AIR CONDITIONER FAILED TO ACTIVATE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. AFTER A FEW MINUTES, THE AIR CONDITIONING OPERATED NORMALLY. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 26,000.
Aug 13, 2014
SUSPENSION,AIR BAGS
1 complaint
WHILE DRIVING ON AN SHARP INCLINE I NEEDED TO APPLY MY BRAKES TO SUCCESSFULLY DECREASE SPEED (65 TO 45). AFTER COMPLETING THIS ACTION A SERVICE MESSAGE APPEARED ON MY DASH BOARD, "SERVICE AIR BAG". THIS MESSAGE HAS BEEN DISPLAYED SEVERAL TIMES SINCE THEN, GENERALLY AFTER APPLYING MY BRAKES SUDDENLY OR ANY TIME I DECREASE FROM A SPEED OVER 60. I CONTACTED MY DEALERSHIP ASKING IF THERE WAS A ISSUE. I WAS TOLD TO HAVE MY COMPUTER RESET BUT THAT SEEMS TO TEMPORARILY FIX MY ISSUES. *TR
Jun 23, 2014
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
GOOD MORNING I JUST WOULD LIKE TO SAY THIS IS MY SECOND VEHICLE FROM CHEVY BUT THIS VEHICLE HAS REALLY PLACED ME IN A BAD BIND. FIRST THE AIRBAG LIGHT COMES ON AND OFF FOR THE PASSED MONTH, NEXT THE KEY BECOMES STUCK IN THE IGNITION THEN IT WENT OUT HAD TO REPLACE THAT. TRACTION CONTROL LIGHT COMES ON COMES OVER BOARD WITH MESSAGE SAYING," ENGINE POWER IS REDUCED THEN MESSAGE STATES CAR SHUTTING DOWN " IN THE MIDDLE OF DRIVING . THIS LAST TIME I HAD MY NEW BORN GRANDBABY IN THE CAR DRIVING ON EXPRESSWAY GOING 60SPEED LIMIT CAR JUST SHUT OFFCARS FLYING PASS ME I WAS REALLY TERRIFIED FOR MY SAFETY AND MY GRAND CHILD. THIS HAS OCCURRED OFF AND ON SINCE LAST YEAR. LAST YEAR I HAD TAKEN IT BACK TO ALL STAR CHEVY IN MISS.THEY STATED THEY COULDN'T FIND ANYTHING COST ME A GOOD PENNY WHEN THEY STATED THAT THE WARRANTY WAS OUT. NOW THE CAR WILL NOT START. I HAVE BEEN REPLACING ALOT OF ELECTRICAL ISSUES WITH THIS CAR FOR THE LAST YEAR BUT THIS TIME IS THE LAST TIME MY GRAND BABY AND MYSELF COULD HAVE LOST OUR LIFE" NOW NO CAR TO GET BACK AND FORTH TO WORK I HAVE BEEN REALLY PATIENT WITH CHEVY WITH THIS CAR I STILL HAVE ALL MY RECEIPTS FROM AAA FIXING THIS CAR I REFUSED TO SPEND ANY MORE MONEY ON THIS CAR. I NEED TOKNOW IF THIS COMPANY WILL HELP ME BECAUSE A 2010 SHOULD NOT HAVE THIS MUCH PROBLEM. *TR
Jun 18, 2014
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
1) AIRBAG LIGHT INTERMITTENTLY HAS GONE ON AND OFF FOR MONTHS. I ASKED DEALER ABOUT IT, THEY SAID IT WOULD BE EXPENSIVE TO DIAGNOSE BECAUSE THEY WOULD HAVE TO TRACE THE WIRING HARNESS, REMOVING SEAT AND DASHBOARD. LABOR WOULD BE EXPENSIVE. I COMPLAINED TO GM ON A COUPLE OF OCCASIONS AND WAS GIVEN A CASE#. I WAS TOLD CAR IS OUT OF WARRANTY, THEREFORE, IT WOULD BE MY EXPENSE TO HAVE THIS DIAGNOSED AND FIXED. DEALER SAID AIRBAG WOULD NOT DEPLOY IF LIGHT IS ILLUMINATED. THIS A MAJOR SAFETY DEFECT. FALL 2013. 2) THE REAR WINDOW DEFROSTER STOPPED WORKING LAST FALL 2013. I HAD TO PAY FOR TOTAL REPAIR AS IT WAS NOT COVERED UNDER WARRANTY. THEY SAID IT WAS A WIRING ISSUE. IMPALA'S HAVE BEEN KNOWN TO HAVE ISSUE. OCT 2013. 3) THE GAS PEDAL FELL OFF WHILE I WAS DRIVING. DEALER SAID THEY NEVER EXPERIENCED ANYTHING LIKE THAT BEFORE, BUT WOULD HAVE TO REPLACE THE ENTIRE ASSEMBLY. NOT COVERED UNDER WARRANTY, THEREFORE, ENTIRE COST WAS MINE. SAFETY ISSUE. SEPT 2013 4) THE EVAP VENT VALVE AND SOLENOID HAD TO BE REPLACED. SYSTEM LEAK PRESSURIZED EVAP WOULD NOT HOLD. APR 2012 OTHER ISSUES HAVE BEEN REPORTED/REPAIRED, HOWEVER, DO NOT HAVE PAPERWORK AT TIME OF THIS COMPLAINT. *TR
Jun 17, 2014
ENGINE AND ENGINE COOLING
1 complaint
ON THIS DAY CAME OUT OF WORK, STARTED MY CAR AND STARTED HEARING A KNOCKING, TICKING NOISE COMING FROM WHAT APPEARED AS THE PASSENGER SIDE DASH. I HAVE YET TO GET IT CHECKED OUT BUT LOOKING ON THE INTERNET OTHERS DESCRIBE IT AS THE ACTUATOR. THERE WERE SO MANY OTHER IMPALA OWNERS THAT EXPERIENCE THE SAME, SO I CAME ON THIS SITE JUST KNOWING IT WOULD BE SOME SORT OF RECALL BUT DIDN'T FIND ONE. IT AMAZES ME THAT SO MANY IMPALA OWNERS HAVE THE SAME COMPLAINT AND GM ISN'T FIXING/ LOOKING INTO THE ISSUE. *TR
May 28, 2014
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE EVAPORATOR VENT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,964 AND THE CURRENT MILEAGE WAS 78,968.
May 21, 2014
VISIBILITY,STRUCTURE
1 complaint
I HAD TO HAVE AN ACTUATOR REPLACED ON MY 2010 CHEVROLET IMPALA. WHEN I CALLED OTHER MECHANIC SHOP (INCLUDING GM), WAS UNINFORMED THAT THIS IS A COMMON ISSUE WITH IMPALAS. I ALSO HAD SEVERAL COWORKERS WITH IMPALAS HAVE THE SAME ISSUE. CONSIDERING THIS ISSUE IS SO COMMON IN THESE VEHICLES, THERE SHOULD BE A RECALL. *TR
May 15, 2014
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE CHECK ENGINE, ENGINE POWER REDUCED, SERVICE STABILITRAK, TRACTION CONTROL, AND THE ENGINE OVERHEATED WARNING LIGHTS ILLUMINATED . THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SECONDARY AIR INJECTION VALVE, THE SECONDARY AIR PUMP, AND THE APP SENSOR FAULT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT RECTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 80,000....UPDATED 07/15/14 *BF
Apr 29, 2014
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
TRACTION CONTROL, STABILTRAK SYSTEM ENGINE LIGHT COMES ON REDUCED ENGINE POWER, THIS HAS HAPPEN A LOT OVER THE COUPLE MONTHS.
Apr 08, 2014
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
IT HAD SNOWED OVERNIGHT AND I WAS DRIVING 60 MILES PER HOUR GOING DOWNHILL WHEN THE TRACTION CONTROL LIGHT AND THE ENGINE LIGHT CAME ON AND THEN WHERE THE ODOMETER READING IS IT SAID ENGINE POWER REDUCED AND THEN CHECK TRACTION CONTROL AND CHECK STABILIZER. I DID MAKE IT TO WORK AS THE CAR SHOCK AS THE CAR FELT LIKE IT WAS GOING TO DIE. I DID LET IT SIT ALL DAY WHILE I WAS AT WORK AND THEN WHEN I STARTED IT THE ENGINE LIGHT WAS STILL ON AND IT RAN OK. I TOOK IT ACROSS THE STREET AND PARKED IT AT THE CHEVROLET DEALERSHIP AND SINCE IT IS SUNDAY THEY ARE NOT OPEN AND I WILL STOP BY IN THE MORNING TO LET THEM KNOW WHAT IS WRONG TO HAVE THEM CHECK IT OUT. WE HAVE HAD THIS CAR FOR A YEAR AND CONSIDERING NOT OWNING ANOTHER CHEVY. *TR
Mar 16, 2014
ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM,ENGINE
1 complaint
MY IMPALA KEEPS GIVING ME A WARNING LIGHT THAT SAY SERVICE STABILITRAK, SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED. IT STAY ON FOR A LITTLE WHILE AND THEN GOES OFF. CANNOT SEEM TO FIND OUT WHY IT IS DOING THIS BUT VERY CONCERNED THAT MY CARS SPEED WILL REDUCE WHILE I AM IN TRAFFIC. *TR
Feb 11, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
MY WIFE AND I WERE TRAVELING NORTH ON PA ROUTE 15. WE WERE ON SPEED CONTROL AT 55 MPH. AN ERROR SIGNAL APPEARED ON THE DASH BOARD SAYING SERVICE TRAKCONTROL A FEW SECONDS LATER A SIGNAL SAID--- LOSING ENGINE POWER. I WAS ABLE TO GET TO A SOMEWHAT NARROW SHOULDER IN A FEW SECONDS BEFORE THE ENGINE DIED. I COULD NOT START THE CAR. A CALLED AAA AND AFTER 45 MINUTES WAS TOWED TO A GARAGE IN DILLSBURG. JUST BEFORE THE TOW TRUCK ARRIVED I WAS ABLE TO START THE CAR. THE MECHANIC TRIED TO DETERMINE THE CAUSE AND COULD NOT. I DECIDED TO DRIVE ON TO MY DESTINATION IN. NJ THE ERROR SIGNALS APPEARED ONCE MORE BUT I WAS ABLE TO PULL INTO A SERVICE STATION AND SIT. I RESTARTED CAR AND DROVE TO MY DESTINATION. THE NEXT DAY I WENT TO "RT 46 CHEVROLET"IN NJ THREE DAYS LATER A NEW ACCELERATOR PEDAL WAS INSTALLED AND I WAS ABLE TO DRIVE TO MY HOME IN NY STATE.. IT WAS VERY SCARY TO LOSE POWER ON A HWY AT 55 MPH AND I WONDER ABOUT TRUSTING THE CAR!!!!! *TR
Jan 03, 2014
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
EVERY OTHER WEEK OR SO I GET THE "ENGINE POWER REDUCED/ SERVICE STABILTRACK/ SERVICE TRACTION CONTROL" AND THE CAR WILL LOOSE POWER. AFTER AN HOUR OR SO OF SITTING WITH THE CAR OFF, IT RESETS AND THE CHECK ENGINE LIGHT STAYS ON UNTIL THAT EVENTUALLY ALSO RESETS. TODAY I WAS DRIVING THE SAME TROUBLE CODES CAME ON AND THE CAR COMPLETELY LOST POWER I HAD NO ABILITY TO ACCELERATE, THE POWER STEERING WAS DISENGAGED IT ALSO MENTIONED SOMETHING ABOUT THE THROTTLE BODY THIS TIME. LUCKILY I PULLED INTO A NEARBY PARKING LOT AND THE CAR RESET AFTER SITTING FOR ABOUT AN HOUR. THIS WARNING LIGHT AND THE REDUCED ENGINE POWER HAS BEEN AN ONGOING ISSUE BUT I NEVER LOST COMPLETE POWER TO THE ENGINE AND STEERING LIGHT UNTIL TODAY. THIS IS AN UNACCEPTABLE ISSUE THAT IS ONGOING WITH MANY GM OWNERS. THERE NEEDS TO BE A RECALL IMMEDIATELY! *TR
Nov 26, 2013
POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE DRIVING, REDUCE POWER IN ENGINE. CHECK STABILITY TRAC, AND LOST ACCELERATION. THE CAR SHUT OFF IN THE MIDDLE OF THE FREEWAY. RESTARED AFTER A 10 MINUTE WAIT. CHECK ENGINE LIGHT WAS ON, BUT NOW OFF. *TR HAPPEN FROM TIME TO TIME.
Oct 22, 2013
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY WIFE WAS DRIVING ON INTERSTATE AND ALL OF A SUDDEN LIGHTS START FLASHING ON DASH BOARD SAYING TRACTION CONTROL, ENGINE PERFORMANCE REDUCED AND CHECK ENGINE LIGHT COMES ON. CAR COMPLETELY SHUTS DOWN ON MAJOR HIGHWAY. GM NEEDS TO DO SOMETHING!!!! BEFORE SOMEONE SERIOUSLY GETS HURT OR WORSE. WENT TO AUTO SHOP AND THEY SAID IT IS THE ACCELERATOR PEDAL SENSOR GONE BAD ALREADY AT 56,103 ? I JUST BOUGHT THE CAR, AND ONLY HAD IT FOR 1 YEAR. I WILL NEVER BUY ANYTHING GM MAKES OR RECOMMENDED THERE VEHICLES TO FAMILY OR FRIENDS THIS IS RIDICULOUS. SOMEONE NEEDS TO CARE ABOUT PUBLIC SAFETY BECAUSE OBVIOUSLY THEY DO NOT. PLEASE DO A RECALL AND SAVE A LIFE !!!!! *JB
Sep 05, 2013
ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
IN APRIL 2011, I WAS DRIVING ON EXPRESSWAY AND THE CHECK ENGINE LIGHT CAME ON AND WARNING READ REDUCE ENGINE POWER, SERVICE TRACTION CONTROL, SERVICE STABILITRAC AND THEN ENGINE CUT OFF AND I COASTED TO SHOULDER OF HWY. THE CAR FINALLY STARTED BACK UP AFTER A FEW MINUTES. I HAD TO BUY $100 ACCELERATOR PEDAL POSITION SENSOR. NOW ON JUNE 28, 2013, ONLY 2 YEARS LATER, IT IS DOING THE SAME THING AGAIN SO I HAVE TO BUY ANOTHER ONE. THE WARRANTY ON IT ONLY LASTED 12 MONTHS. I BOUGHT THIS CAR IN OCTOBER 2010 AND THIS PROBLEM STARTED IN APRIL 2011.THIS CAR IS JUST 3 YEARS OLD AND FROM READING ON THE WEB, THERE ARE ALOT OF CHEVROLETS HAVING THIS PROBLEM. I'M READING ABOUT MODEL YEARS FROM 2007 WITH THIS SAME ISSUE. GM SHOULD HAVE ADDRESSED THIS PROBLEM BY NOW. I NEED HELP WITH THIS ISSUE!!!! *TR
Jun 28, 2013
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
WHILE DRIVING ON THE HIGHWAY AND ACCELERATING TO MERGE, THE CAR FELT AS IF IT DROPPED A GEAR OR TWO AND THE POWER WAS NOTICEABLY REDUCED. THE SERVICE LIGHT ON THE DASH CAME ON AND THE ERROR MESSAGE "SERVICE STABILITYTRAC- SERVICE TRACTION CONTROL" CAME ACROSS THE DASH. NOW THE CAR WHEN IT ACCELERATES "JERKS" AS IF IT'S HAVING TROUBLE MAKING IT TO THE NEXT GEAR WHEN MOVING BETWEEN 20-30MPH ON THE SPEEDOMETER. THE POWER IN ACCELERATING AFTER 30MPH IS DRAMATICALLY REDUCED THE FASTER YOU WISH TO GO. *TR
Jun 16, 2013
STEERING,POWER TRAIN,ENGINE
1 complaint
I WAS DRIVING TO WORK, NEARLY AT THE END OF A 50 MILE TRIP, THE CAR WAS FUNCTIONING NORMALLY WITH NO ABNORMAL NOISES OR INDICATIONS OF PROBLEMS. I DROVE THE CAR INTO THE PARKING LOT AND WAS MAKING A SLIGHT RIGHT TURN, TRAVELING AT ABOUT 15 MPH, WHEN SUDDENLY THE CAR SCREECHED TO AN IMMEDIATE HALT AND STALLED THE ENGINE. THE SUDDEN STOP WAS VIOLENT AND THREW ME AGAINST MY SEATBELT. I MOVED THE GEAR SELECTOR LEVER FROM DRIVE TO PARK AND RESTARTED THE ENGINE WITHOUT ANY TROUBLE. THE ENGINE RAN SMOOTH AND WITHOUT ANY UNUSUAL NOISE. I PUT THE CAR INTO DRIVE, BUT IT WOULD NOT MOVE AND IT MADE LOUD GRINDING AND CLUNKING SOUNDS. I PUT THE CAR IN REVERSE, BUT STILL IT WOULD NOT MOVE AND AGAIN MADE LOUD NOISES. I PUT THE CAR IN NEUTRAL AND A FRIEND CAME OVER TO HELP ME PUSH THE CAR TO A MORE SAFE AREA, BUT STILL THE CAR WOULD NOT MOVE. APPARENTLY THE DRIVETRAIN WAS LOCKED UP AND WOULD NOT MOVE, NO MATTER WHAT GEAR POSITION THE TRANSMISSION WAS IN. THE CAR WAS LATER DRAGGED ON TO A FLATBED TRUCK AND TAKEN TO MY LOCAL AUTO SERVICE CENTER, WHERE THEY DETERMINED THE TRANSMISSION WAS BAD. THE VEHICLE WAS THEN TOWED TO MY LOCAL CHEVROLET DEALER TO BE FIXED UNDER THE GM 100,000MI/5 YEAR POWERTRAIN WARRANTY. I AM VERY SHAKEN UP BY THIS INCIDENT AND FEAR WHAT WOULD HAVE HAPPEN IF THE VEHICLES FRONT WHEELS WOULD HAVE VIOLENTLY LOCKED UP LIKE THIS AT HIGHWAY SPEEDS. I FEAR THE RESULT WOULD HAVE BEEN A TOTAL LOSS OF CONTROL OF THE VEHICLE AND POSSIBLY SEVERE INJURY OR EVEN DEATH TO MYSELF AND OTHERS. I HOPE GM AND THE NHTSA INVESTIGATE THIS INCIDENT AND FIND THE CAUSE OF THE TRANSMISSION FAILURE WITH THE GOAL OF PREVENTING THIS FROM HAPPENING AGAIN BEFORE SOMEONE GETS HURT OR KILLED. *TR
Jan 03, 2013
ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
THE 2010 IMPALA WAS AT HWY SPEEDS AT APPROX 65MPH. THE TRACTION CONTROL LIGHT CAME ON AND THE CHECK ENGINE LIGHT AND THE MESSAGE DISPLAY WAS FLASHING TRACTION CONTROL FAILURE. THE LIGHTS STAYED ON. IT ALSO SAID ENGINE AT REDUCED SPEEDS . THE TRACTION CONTROL FAILED AT HWY SPEEDS WHICH LEFT ME COASTING TO REDUCED SPEEDS AND THEN THE CAR SHUT OFF AT 20 MPH WITH NO POWER STEERING OR BRAKING. I WAS ABLE TO COAST OFF THE HIGHWAY INTO A PARKING LOT OFF THE SERVICE ROAD. *TR
Dec 12, 2012
EQUIPMENT ADAPTIVE/MOBILITY,EQUIPMENT
1 complaint
I HAD A BLOW OUT ON A FRONT PASSENGER TIRE. WENT TO RAISE CAR ON FLAT LEVEL SURFACE. I USED THE CAR JACK FOR THE FIRST TIME SINCE BUYING THE CAR TWO YEARS AGO. THE JACK FAILED TO STAY UNDER THE FRAME RAIL RIDGE. ITS WAS HALF WAY UP AND THE CAR BENT THE FRAME OF THE JACK AND THE THREADED ROD. LUCKILY NO ONE WAS NEAR THE CAR IT JUST ROLL FORWARD AND CRUSHED THE JACK. I WAS UNABLE TO STRAIGHTEN AND FIX THE JACK. BAD METAL OR FRAME WAS NOT QA CORRECTLY. I HAD A POLICE OFFICER USE THE SAME JACK ON HIS SQUAD CAR DIFFERENT YEAR IMPALA AND IT WORKED FINE. I NEED TO FIND A WAY TO REPORT THE JACK FAILURE AND GET A REPLACEMENT JACK FROM THE CHEVORLET COMPANY. DO NOT WANT TO GO TO A DEALER OR SERVICE CENTER. THE ACT OF THIS FAILING IS A SAFETY CONCERN TO MANY IMPALA OWNERS AND I WOULD LIKE THE JACK MAIL TO ME OR REPLACED AS SOON AS POSSIBLE. *TR
Oct 21, 2012
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY,TIRES,SEATS,EQUIPMENT,TRACTION CONTROL SYSTEM
1 complaint
I HAD PURCHASED A 2010 CHEVROLET IMPALA IN JULY, 2010. THE FIRST ATTEMPT AT REPAIR OF THE FRONT END VIBRATION WAS ON 10/22/2010. THE DEALERSHIP DID NOT RECOGNIZE THE VIBRATION. THE VEHICLE TIRES WERE ROTATED ON 01/26/11 IN AN ATTEMPT TO STOP THE VIBRATION IN THE FRONT END. THE VEHICLE WAS TAKEN IN ON 03/18/11 FOR FRONT END NOISE (THUMP) WHILE TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 07/07/11 FOR THE THUMPING NOISE IN THE FRONT END WHILE TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 07/28/11 FOR A FRONT END THUMPING NOISE WHEN TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 08/16/11 FOR A FRONT END THUMPING NOISE AND THE DEALERSHIP NOTICES THE TIRES WERE WEARING SLIGHTLY CUPPED ON THE INSIDE EDGE. THE VEHICLE WAS TAKEN IN ON 09/08/11 FOR A WHINING NOISE FROM THE ENGINE BAY AND POWER STEERING FLUID WAS FLUSHED. THE VEHICLE WAS TAKEN IN ON 04/09/12 FOR FRONT END THUMPING NOISE, WHEEL BEARING, TRANSMISSION SURGE, AND WHINE NOISE FROM RADIO. THE VEHICLE WAS TAKEN IN ON 06/27/12 FOR ROUGH IDLE, TIRE REPLACEMENT, TRANSMISSION. THE VEHICLE WAS TAKEN IN ON 07/27/12 FOR ROUGH IDLE, TRANSMISSION SURGE, THUMP NOISE IN FRONT END AND WHINE NOISE IN RADIO. THE VEHICLE WAS TAKEN IN ON 10/05/12 FOR TRANSMISSION SURGE, ROUGH IDLE, THUMP NOISE IN FRONT END, AND WHINE NOISE IN RADIO. THE OUTCOME AT THIS POINT IS THE DEALERSHIP TRIED TO REPROGRAM THE VEHICLE, GM APPROVED REPLACEMENT OF ALL FOUR TIRES, A REPLACEMENT OF THE POWER STEERING PUMP, WHEEL BEARING ON DRIVER FRONT SIDE. THE DEALERSHIPS HAVE DONE TWO THROTTLE BODY CLEANINGS. THE DEALERSHIP HAS STATED THEY WILL REPLACE THE ROTORS BUT GM WOULD NOT APPROVE REPLACEMENT ONLY TURNING ON THE ROTORS. THIS CASE HAS BEEN OPENED WITH THE BETTER BUSINESS BUREAU WHOM ADVISED ME TO CONTACT NHTSA. GM REFUSES TO REPLACE PARTS BECAUSE THEIR COMPUTER SYSTEM CANNOT TELL THEM WHAT IS WRONG WITH THE VEHICLE. GM HAS RECALLED THE POLICE VEHICLES FOR FRONT END SUSPENSION AND HAS A LAWSUIT PENDING IN MICHIGAN FOR PERSONAL VEHICLE. *TR
Oct 05, 2012
ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM,ENGINE
1 complaint
I HAVE A LOW MILEAGE VEHICLE. I HAVE REMAINED CURRENT ON ALL OF MY ROUTINE MAINTENANCE. THE CAR RECENTLY HAD THE WARNINGS: SERVICE TRACTION CONTROL AND ENGINE POWER IS REDUCED. I HAVE LOOKED ON MULTIPLE OUTLETS AND SAW THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. THE SOLUTION THAT THE DEALER GIVES IS VARIED AND COINCIDENTALLY NOT COVERED UNDER WARRANTY. *TR
Sep 21, 2012
STEERING,EQUIPMENT
1 complaint
POWER STEERING PUMP FAILED ON BRAND NEW CAR. THIS MAKES THE FOURTH TIME. CAR PURCHASED 4DEC10 1ST FAILURE 25MAR11 2ND FAILURE 19APRIL11 3RD FAILURE 18MAY11. *TR
Jun 01, 2011
SUSPENSION,SERVICE BRAKES, HYDRAULIC,STRUCTURE,TIRES,SEATS
1 complaint
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE BELIEVED THAT THE ACCELERATOR PEDAL AND BRAKE PEDAL WERE TOO CLOSE TOGETHER AND SHE DEPRESSED THEM BOTH AT THE SAME TIME. THE CONTACT FELT THAT THE PARKING BRAKE RELEASE WAS TOO HIGH UP. THE CONTACT SENT A LETTER TO THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS 37,500. UPDATED 01/24/11 *BF THE CONSUMER STATED ON THREE OCCASIONS SHE ACCIDENTALLY HIT THE GAS PEDAL INSTEAD OF THE BRAKE PEDAL. UPDATED EVOQ 01/27/11 UPDATED 03/22/11 THE CONSUMER STATED THE HEAD REST OBSTRUCTS THE DRIVER'S VIEW WHEN BACKING OUT OF A PARKING SPACE. ALSO, WHEN DRIVING DOWN A SMALL INCLINE TO ENTER A SMALL STREET, THE FRONT UNDER CARRIAGE OF THE VEHICLE SCRAPPED THE STREET. THE PLATFORM FOR THE FOOT REST ON THE DRIVER; SIDE FOR THE LEFT FOOT CAUSED THE CONSUMER TO EXPERIENCE FOOT CRAMPS AS HER ANKLE WAS IN A FLEX POSITION AS THERE WAS NOT ENOUGH SPACE. UPDATED 05/17/11 *JB THE CONSUMER STATED VEHICLE PULLED TO THE RIGHT. THE DEALER INFORMED THE CONSUMER THERE WERE TWO DIFFERENT TYPED OF TIRES ON THE VEHICLE, WHICH WAS CAUSING THE VEHICLE TO PULL TO THE RIGHT. THE CONSUMER. THE CONSUMER TOOK THE VEHICLE TO ANOTHER ESTABLISHMENT WHERE THEY INFORMED HER, THE ODOMETER HAD BEEN ROLLED BACK 2500 MILES. UPDATED 09/20/11
Nov 22, 2010
SEATS
1 complaint
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT FELL ASLEEP BEHIND THE WHEEL AND THEN SUDDENLY ENCOUNTERED RUMBLE STRIPS IN THE ROADWAY. THE CONTACT WAS AWAKENED AND HE STATED THE FAILURE WAS CONTRIBUTED TO THE FRONT DRIVER SIDE SEAT HEADREST WHICH WAS DESIGNED IN A CURVE POSITION AND CAUSED HIM TO BECOME EXTREMELY RELAXED THAT RESULTED IN DROWSINESS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE HEADREST WAS A MANUFACTURER DESIGN. THE FAILURE MILEAGE WAS 2,000. UPDATED 02/02/11 *CN
Nov 17, 2010
Frequently Asked Questions
How many problems does the 2010 CHEVROLET Impala have?
The 2010 CHEVROLET Impala currently has 440 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2010 CHEVROLET Impala?
The most common problems reported for the 2010 CHEVROLET Impala are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2010 CHEVROLET Impala problem data come from?
All problem and complaint data for the 2010 CHEVROLET Impala comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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