How many problems does the 2011 CHEVROLET Impala have?

The 2011 CHEVROLET Impala currently has 505 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2011 CHEVROLET Impala?

The most common problems reported for the 2011 CHEVROLET Impala are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2011 CHEVROLET Impala problem data come from?

All problem and complaint data for the 2011 CHEVROLET Impala comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2011 CHEVROLET Impala?

You can report safety problems with your 2011 CHEVROLET Impala directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2011 CHEVROLET Impala VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2011 CHEVROLET Impala reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2011 CHEVROLET Impala. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.

2011 CHEVROLET Impala Problems

SEATS

57 complaints

I WANT TO ADD MY COMPLAINT TO THE LIST THAT INCLUDES MANY OTHERS REGARDING THE THREE HEAD RESTS BUILT INTO THE REAR SEAT. THEY SIGNIFICANTLY LIMIT THE DRIVER'S FIELD OF VISION, AND THUS CAN AFFECT THE DRIVER'S ABILITY TO SAFELY OPERATE THE VEHICLE. SOMETHING SHOULD BE DONE BEFORE SOMEONE IS SERIOUSLY INJURED. *TR

Jul 10, 2014

CANNOT SEE OUT OF REAR WINDOW DUE TO OBSTRUCTIONS FROM REAR SEAT HEADRESTS

Jun 20, 2014

THE THREE REAR SEAT HEADREST ARE WAY TOO LARGE AND HIGH AND BLOCK THE DRIVERS VIEW OUT OF THE REAR WINDOW. EACH ONE OF THE THREE HEADREST BLOCK PART OF THE VIEW OUT OF THE REAR WINDOW. THIS IS A VERY DANGEROUS SITUATION THAT DRIVERS OF THIS CAR ARE BEING FORCED TO DEAL WITH. THERE SHOULD BE ABSOLUTELY NOTHING INTERFERING WITH THE VIEW OUT OF THE REAR WINDOW FROM THE DRIVERS SEAT. THE REAR SEAT HEADREST ARE OBVIOUSLY OBSTRUCTING THE DRIVERS VIEW OUT OF THE REAR WINDOW. THIS IS AN OBVIOUS SAFETY HAZARD. IT IS JUST A MATTER OF TIME BEFORE SOMEONE BACKS INTO SOMETHING OR SOMEONE OR CHANGES LANES CAUSING A CRASH ON A HIGHWAY DESTROYING PROPERTY, INJURING OR KILLING SOMEONE. THEN THERE WILL BE A HUGE CIVIL SUIT AND YOU CAN BET THE DRIVER OF THE CAR WILL PREVAIL ESPECIALLY AFTER THIS SAFETY HAZARD HAS BEEN REPORTED TO GM, NHTSA, THE BBB AND OTHERS AND NOTHING WAS DONE TO MANDATE A RECALL TO HAVE THESE HEADREST REMOVED.

Mar 05, 2014

I PURCHASED A 2011 CHEVROLET 2011 IMPALA LT CAR RECENTLY. I FIND THAT THE HEIGHTS OF THE THREE BACK-SEAT HEAD RESTS ARE EXTREMELY HAZARDOUS FOR A DRIVER OF THIS CAR. EACH HEAD REST IS FIVE INCHES TOO HIGH TO SEE OUT THE BACK WINDOW. I HAD NOT HEARD BEFORE HAND THAT THE 2011 IMPALA WAS WELL KNOWN FOR THIS PROBLEM UNTIL AFTER I HAD PURCHASED THE CAR. RECENTLY, BECAUSE OF MY LIMITED VISIBILITY PAST THE LEFT BACK-SEAT WINDOW HEAD RESTS, IN BACKING MY CAR, I BUMPED A PARKED CAR. MY LEFT REAR FENDER STRUCK THE LICENSE PLATE HOLDER OF THAT CAR. THE COST OF THIS FENDER REPAIR WAS $983.00. I FEAR THAT MY DRIVING THIS CAR WITHOUT CHANGES MADE IN THE CONSTRUCTION OF THESE HEAD RESTS IS LEADING TO ANOTHER MORE SERIOUS ACCIDENT WAITING. TO HAPPEN. I WILL APPRECIATE YOUR ATTENTION INTO THIS MATTER. THANK YOU.

Mar 04, 2014

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE HEAD REST ISSUES. *SMD THE CONSUMER WOULD LIKE THE HEAD REST REMOVED. SHE STATED THEY WERE TOO LARGE, WHICH BLOCKED HER VIEW.

Sep 17, 2013

+ 52 more complaints for this component

ELECTRICAL SYSTEM

43 complaints

The contact owns a 2011 Chevrolet Impala. The contact stated that the vehicle lost electrical power. The ignition switch was stuck in accessory mode and the contact was unable to release the key from the ignition switch. Additionally, the contact stated that the vehicle experienced inaccurate fuel gauge reading. Several unknown messages were displayed in different languages. The contact stated that the vehicle was experiencing electrical failures. The vehicle was taken to the local dealer, where it was determined that the battery had failed. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 68,000.

Aug 30, 2023

WHILE DRIVING AT ANY SPEED THE CAR SHUTS OFF. IT COMPLETELY LOSES POWER. NO POWER STEERING OR BRAKES. I WAS GOING 60 ON A HIGHWAY AND IT STALLED THANK GOD IT WASN'T RUSH HOUR AND THERE WEREN'T MANY CARS AROUND ME. THIS HAPPENS AT 10MPH 30, 40, 50. NO MATTER HOW FAST OR SLOW YOU ARE GOING THE CAR SHUTS OFF AND LEAVES YOU WITH NO BRAKES OR POWER STEERING. THIS IS A HUGE SAFETY ISSUE AND SHOULD BE A RECALL. IT HAS BEEN DIAGNOSED AS A FAULTY IGNITION SWITCH. I HAVE HAD IT LOOKED AT BY 3 DIFFERENT MECHANICS AND THEY ALL SAY THAT IS WHAT IT IS. NOW I HAVE TO PAY TO GET A NEW IGNITION PUT IN. I HAVE HAD THE CAR 18 MONTHS AND NEW PROBLEMS OCCUR CONSTANTLY WITH IT. CHEVY SHOULD BE PAYING FOR A NEW IGNITION SWITCH TO BE INSTALLED.

Dec 21, 2020

WHILE DRIVING ON A CITY STREET, THE DOOR LOCKS CYCLED SEVERAL TIMES, THE RADIO WENT OFF AND ON, THE ENGINE SEEMED TO STALL AS IF A BAD RELAY OR FAULTY GROUND STRAP. WEATHER WAS CLEAR AND DRY.

Oct 27, 2019

CONSTANT CLICKING FROM BEHIND DASHBOARD THE BLENDER SOMETHING HAVING TO DO WITH AIR/HEAT RUNS ALL THE TIME EVEN WHEN CAR IS NOT BEING USED. IT KILLS MY BATTERY LIFE AND SINCE THIS IS A MALFUNCTION FROM CHEVY I SHOULDN'T BE BURDENED WITH CONSTANTLY REPLACING BATTERIES. ITS LOUD AND LASTS FROM 30 SECONDS TO 3 MINUTES.

Jun 08, 2019

RECALL N140299, I HAVE BEEN HAVING PROBLEMS WITH NO STARTS, STUCK IGNITION KEYS, I RECEIVED NOTICE OF RECALL, TOOK VEHICLE TO HESSERT CHEVY AT 6301 E ROOSEVELT BLVD. PHILA. PA 19149, THEY PLAYED WITH THE KEYS, SAID MY CAR WAS DONE. PUT KEY IN IGNITION NO START TRIED AGAIN IT STARTED. DEALER WANTED 149.00 TO LOOK FURTHER. HELP

Apr 13, 2019

+ 38 more complaints for this component

ELECTRONIC STABILITY CONTROL (ESC)

32 complaints

ONE MONTH AFTER I BOUGHT IT USED FROM A DEALER I STARTED GETTING SERVICE STABILITRAK, SERVICE TRACTION CONTROL, SERVICE ABS LIGHTS WITH REDUCED POWER. IT HAS ALMOST 87K MILES ON IT.

Dec 05, 2018

WHEN DRIVING THE STABILITRAK LIGHT REDUCED ENGINE POWER LIGHT COMES ON ALONG WITH THE CHECK ENGINE LIGHT. MY CAR SLOWS DOWN AND SOMETIMES IT WOULD STALL WHEN STEPPING ON THE GAS AND THE GAS PEDAL WOULD SOMETIMES SHAKE. AFTER SHUTTING THE CAR OFF FOR ABOUT AN HOUR OR SO THE STABILITRAK LIGHT WOULD GO OFF AND AFTER A DAY THE ENGINE LIGHT WOULD GO OFF AS WELL. WHENEVER I TAKE IT TO THE MECHANIC TO HAVE IT DIAGNOSED AND FIXED THEY ARE NOT ABLE TO FIND ANYTHING WRONG WITH IT. THIS HAPPENS WITHOUT WARNING OFTEN EVEN WHEN DRIVING ON THE HIGHWAY AND FRIGHTENS ME WITH HOPES THAT IT DOES NOT CAUSE AN ACCIDENT THAT COULD SERIOUSLY INJURE MYSELF OR OTHERS, OR CAUSE A FATAL ACCIDENT.

Nov 02, 2018

WHILE DRIVING THE ELECTRONIC STABILITY CONTROL LIGHT COMES ON. POWER IS LOST. HAVE TO STOP, TURN CAR OFF AND TURN BACK ON. THE ENGINE LIGHT STILL STAYS ON. THIS HAS HAPPENED WHILE DRIVING ON CITY STREETS AND WHILE STOPPED AT A LIGHT. THIS HAS HAPPENED 3 TIMES IN THE LAST MONTH.

May 21, 2018

SUDDEN DISPLAYED MESSAGE WHILE DRIVING: SERVICE STABILITY CONTROL , SERVICE TRACTION CONTROL , REDUCED ENGINE POWER. CAR WAS UNABLE TO GO AFTER STOP. PARKED THE CAR AND RESTARTED WITH JUST AN ENGINE LIGHT, BUT MESSAGES STARTED TO FLASH AGAIN. DID GET ME HOME.

Apr 25, 2018

I WILL BE DRIVING, SOMETIMES ON THE HIGHWAY AT HIGH SPEEDS, AND THE CHECK ENGINE LIGHT WILL COME AND SAY "ENGINE POWER REDUCED" "SERVICE STABILITRACK". THE ENGINE FASTLY REDUCES SPEED AND I AM UNABLE TO ACCELERATE. THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT.

Feb 22, 2018

+ 27 more complaints for this component

POWER TRAIN

30 complaints

The car was stopped at a stop sign, turned right onto the highway and the front wheels locked. The car would not move in any gear, even in neutral. A tow truck had to place front wheels on skids and drag onto the bed. The transmission repair shop never saw anything like it, all the gears on the trans axel were stripped smooth and metal fragments all over the inside of the transmission. Very dangerous situation if there would have been oncoming traffic.

Jan 07, 2022

AFTER ABOUT 30000 MILES THE TRANSMISSION SOLENOID(S) ARE GOING BAD INTERMITTENTLY. IT'S GOING TO BE A COSTLY REPAIR FOR A PART THAT COSTS AROUND 25 DOLLARS OR SO. THIS SEEMS TO HAVE BEEN A CONTINUING PROBLEM ON THE 4T65E TRANSMISSIONS. WHEN YOU ARE AT A COMPLETE STOP WITH THE VEHICLE IN DRIVE AND GO TO ACCELERATE YOU GET NO RESPONSE EXCEPT FOR HIGHER RPM'S AND THEN THE TRANSMISSION SUDDENLY ENGAGES AND YOU GET A VIOLENT SURGE FORWARD WITH A LOUD BANG. GM KNOWS ABOUT THE PROBLEM AND SHOULD INITIATE A RECALL TO INSTALL NEW AND IMPROVED SOLENOIDS.

Apr 04, 2021

VEHICLE RANDOMLY GIVES CHECK ENGINE LIGHT AND REDUCED ENGINE POWER, SERVICE STABILITRACK. AT THIS POINT ENGINE POWER REDUCED TO POINT THAT IS VERY DANGEROUS. WHILE PASSING (SAFELY) IT CAME ON AND I WAS STUCK IN ONCOMING LANE BECAUSE I DIDN?T HAVE THE POWER TO COMPLETE PASS. HAPPENS EVERY WEEK SEVERAL TIMES. THIS OCCURS WHILE DRIVING AND SITTING. EVEN IN PARK IT WILL OCCUR. COMPLETELY RANDOM WHETHER DRIVING, SITTING, OR IN PARK RUNNING. *TR

Jun 29, 2020

THE TRANSMISSION WENT OUT ON A MAJOR HIGHWAY IN MOTION 2/12/20

Feb 21, 2020

AFTER BEING STOPPED AND THEN ACCELERATING, THE TRANSMISSION IS STICKING AND THEN WILL KICK IN VERY HARD, LIKE YOU ARE BEING HIT IN THE REAR-END. IT DOES NOT DO IT ALL THE TIME, HAS BEEN DOING IT FOR A WHILE OFF AND ON, AND IT IS NOW STARTING TO DO THIS MORE OFTEN. I HAVE SEEN THE SAME COMPLAINT FROM MANY OTHER IMPALA OWNERS.

Jul 31, 2019

+ 25 more complaints for this component

ENGINE

23 complaints

The car was purchased 06/23/2021. Approx 2 weeks or less later the car had to be taken to the shop where it was purchased at due to the engine going in the car. There have been 3 loaner cars given while car is being fixed however after now 4 months the car is still just sitting at the shop where it was purchased at without the engine being replaced or repaired. There is a loan on this vehicle and it is very unfair that the loan has to continue to be paid for when the car is not in possession of the owner. I do not want the car back at this point because it is now out of warranty and has been sitting for a long time without being fixed. I have called many times and have been getting the run around. Now the owner of the shop or workers will not answer my phone calls. My name is [XXX] my contact information is [XXX]. I am helping my son out because he is and have been getting the runaround since he purchased this vehicle from Ecars. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Oct 11, 2021

I WAS DRIVING AND A PART IN MY A/C BEGAN CLICKING LOUDLY, THEN THE AIR SHUT OFF COMPLETELY AND STARTED SMOKING. A LOUD NOISE CAME FROM WHERE THE A/C BLOWER MOTOR IS AND WITHIN MOMENTS THE ENTIRE CAR WAS ENGULFED IN FLAMES.

Nov 12, 2020

Fire: 1

Injuries: 2

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT 50 MPH THE VEHICLE STALLED. THE STABILIZER TRACTION CONTROL AND ENGINE POWER REDUCED WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 68,000.

Feb 04, 2020

GET AN ERROR OUT OF NOWHERE STATING SERVICE STABILITRACK, LOSS OF ENGINE POWER.

Apr 18, 2019

THE ENGINE SPUTTERS AND BOGS DOWN. I HAVE SPENT OVER $300 TRYING TO FIGURE IT OUT, AND NO ONE CAN BECAUSE THERE IS NO DASHBOARD LIGHT THAT COMES ON. IT HAPPENS MAINLY AT A SLOW RATE OF SPEED.

Jan 08, 2017

+ 18 more complaints for this component

AIR BAGS

19 complaints

The contact owns a 2011 Chevrolet Impala. The contact stated that the passenger's side air bag inadvertently deactivated while a passenger was seated in the passenger's side front seat. The air bag warning light was illuminated and the Air Bag System message was displayed. The vehicle was taken to an independent mechanic who advised the contact to take the vehicle to a dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

Sep 19, 2022

The contact owns a 2011 Chevrolet Impala. The contact stated that the occupant sensor in the passenger’s seat occasionally failed to recognize an occupant seated in the passenger’s side front seat. The air bag off warning light would remain illuminated on the instrument panel. The contact had taken the vehicle to a dealer where he was informed that the part to repair the vehicle was not available. The contact was referred to a junkyard for assistance with finding a replacement part. The vehicle had yet to be repaired. The failure mileage was approximately 50,000

Nov 17, 2021

Airbag light won't go off

Nov 08, 2021

When someone sits in the passenger seat the air bag light comes on. This has been going on in the both of the Impala's that we have had. This is the second one different year.

May 20, 2021

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE AIR BAG SENSOR FAILED TO RECOGNIZE AN OCCUPANT SEATED IN THE PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO DON FRANKLIN CHEVROLET BUICK GMC INC (345 S. HWY 27, SOMERSET, KY 42503) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIR. AN EMAIL WAS SENT TO THE MANUFACTURER HOWEVER, THERE WAS NO RESPONSE RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Jun 23, 2020

+ 14 more complaints for this component

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

15 complaints

TAKATA THE PROBLEM THAT IS WRONG WITH MY CAR IS THE ENGINE POWER REDUCE IS ALWAYS COME ON AND WHEN I'M ON THE INTERSTATE OR HIGHWAY MY SPEED REDUCE AND MY CAR CAN SHUT OFF AT ANY TIME WHILE DRIVING AND IT CAN CAUSE A BAD WRECK. THE PROBLEM BEEN HAPPEN FOR A MINUTE NOW

Apr 02, 2019

WHILE IN MOTION MY 2011 CHEVY IMPALA UP A HIGHWAY MY VEHICLE DASH WILL COME UP AND SAY STABILITRAK DISABLED TRACTION CONTROL DISABLED THEN ENGINE POWER REDUCED THEN THE VEHICLE WILL BEGIN TO NOT STEER CORRECTLY THEN I WILL HAVE TO PULL OVER AND RESTART THE VEHICLE IT THEN REPEATS ITSELF AFTER A SHORT PERIOD OF TIME

Mar 31, 2019

YOU REALLY WANT TO KNOW WHAT I THINK? OK...HERE'S WHAT I THINK. I THINK THAT IS BEYOND COMPREHENSION AND PERSONALLY I THINK IT'S ILLEGAL THAT GM CAN GET AWAY WITH NOT HAVING TO PUT OUT A RECALL FOR THE "ENGINE POWER IS REDUCED" ISSUE THAT JUST ABOUT EVERY MAKE AND MODEL OF GM VEHICLES HAVE. IT'S NOT ONLY TIME CONSUMING TO TRY AND FIGURE OUT WHAT THE FIX WOULD BE BECAUSE IT'S NOT ALWAYS THE SAME THING WRONG ON EACH VEHICLE (AND WHEN YOU DO HAVE IT FIXED IT DOESN'T LAST VERY LONG UNTIL THE "ENGINE POWER IS REDUCED" WARNING COMES BACK), IT'S ALSO VERY EXPENSIVE BUT THE BIGGEST PROBLEM IS THAT IT'S EXTREMELY DANGEROUS. THE POWER IS REDUCED AND ACTUALLY TURNS THE CAR ENGINE OFF NO MATTER IF YOU'RE DRIVING OR NOT. IT SHUT MY 2011 CHEVROLET IMPALA ENGINE OFF AS I WAS DRIVING DOWN THE INTERSTATE. THANK GOD THERE WAS VERY LITTLE TRAFFIC OR IT COULD HAVE BEEN CATASTROPHIC. I DIDN'T REALIZE HOW BIG OF A PROBLEM THIS WAS UNTIL I STARTED RESEARCHING THE PROBLEM. IT'S ABSOLUTELY CRIMINAL THAT YOU PAY YOUR HARD EARNED MONEY FOR A VEHICLE AND IT NOT ONLY ISN'T WHAT YOU THOUGHT YOU WERE PAYING FOR BUT IT CAN ACTUALLY TAKE YOUR LIFE AND RUIN YOUR FAMILY BECAUSE GM'S BOTTOM LINE IS MORE IMPORTANT THAN THEIR CUSTOMERS LIVES. I'VE FILLED A COMPLAINT ON THIS PROBLEM ALREADY AND IF SOMETHING ISN'T DONE AND IT'S THE CAUSE OF GRIEF FOR MY FAMILY I WILL MAKE IT MY MISSION TO MAKE SURE GM NOT ONLY FIXES THEIR CRAPPY WORKMANSHIP BUT THAT THEY ALSO DIG INTO THEIR BOTTOM LINE AND COMPENSATE THEIR CUSTOMERS FOR THE HEARTACHE AND GRIEF THEY HAVE CAUSED. IT'S A PRETTY SIMPLE FIX FOR THEM AND THAT WOULD BE TO ACKNOWLEDGE THE PROBLEM AND JUST FIX IT, BUT I JUST DON'T THINK THEY CARE ENOUGH TO DO THAT. I'VE ALWAYS BEEN A CHEVY GUY, BUT AFTER THIS IMPALA I WILL NEVER OWN OR DRIVE ANOTHER GM PRODUCT FOR AS LONG AS I AM AROUND. THAT'S WHAT I THINK. SIGNED, CHEVY GUY FORCED TO NOT BE A CHEVY GUY

Aug 22, 2018

I WAS DRIVING ON THE INTERSTATE AND A MESSAGE CAME UP SAYING "ENGINE POWER IS REDUCED". IT WAS DURING RUSH HOUR AND I ALMOST GOT REAR ENDED BECAUSE MY VEHICLE SLOWED DOWN TO ABOUT 15 MILES PER HOUR.

Aug 21, 2018

THE CHECK ENGINE AND STABILITRAK LIGHT HAS COME ON AND OFF SEVERAL TIMES AND ALSO CAUSING MY VEHICLE TO SLOW DOWN. I AM NOW AT THE POINT OF DESPERATION AS THIS MORNING, WHILE I WAS ON MY WAY TO WORK, THE LIGHTS CAME ON AGAIN, ONLY THIS TIME THE CAR TURNED ITSELF OFF BUT PROCEEDED TO ROLL EVEN WITH ME ATTEMPTING TO PUT ON BRAKES. I HAVE READ IN SEVERAL FORUMS THAT THIS HAS HAPPENED TO OTHERS, INCLUDING SOMEONE CRASHING INTO A LIGHT POLE. PLEASE ADVISE WHAT CAN BE DONE, AS I NOW FEAR FOR MY LIFE WITH THIS CAR.

Mar 26, 2018

+ 10 more complaints for this component

ELECTRONIC STABILITY CONTROL (ESC),ENGINE

14 complaints

I WAS DRIVING ON THE HIGHWAY AND RECEIVED THE FOLLOWING MESSAGE, SERVICE STABILITRAK - REDUCED ENGINE POWER. THIS HAS COME UP A FEW TIMES. THIS TIME THOUGH WHILE STILL DRIVING MY ENGINE POWER WAS GREATLY REDUCED WITH THE ERROR, "STARTER DISABLED, SERVICE THROTTLE". THIS LED TO A DRASTIC DECREASE IN SPEED WITH ZERO CONTROL OVER THROTTLE AND MOVED TO THE SHOULDER AND THE CAR ROLLED TO A HALT.

Jan 21, 2020

BOUGHT 2011 IMPALA LT 2 WEEKS AGO, FIRST TIME DRIVING TO WORK ON FREEWAY - ENGINE LIGHT COMES ON AND MESSAGE COMES UP - ENGINE POWER LOSS, STABILITAK TRACTION CONTROL. CAR COMPLETELY SHUT DOWN!! ALMOST GOT HIT BY SEMI . NO ONE HAS ANY ANSWERS!?

Feb 07, 2018

ON TWO DIFFERENT OCCASIONS, ONCE ABOUT A YEAR AGO AND AGAIN TODAY, MY 2011 CHEV IMPALA LTZ DISPLAYED A SERIES OF ROTATING ALERT MESSAGES -- 1. SERVICE TRACTION CONTROL 2. SERVICE STABILITRAK 3. ENGINE POWER IS REDUCED. I WAS DRIVING ABOUT 45 MILES PER HOUR ON AN OPEN ROAD WHEN ALL OF A SUDDEN THE ENGINE STARTED RUNNING VERY ROUGHLY AND SLOWED DOWN AND THE ABOVE 3 MESSAGES REPEATEDLY DISPLAYED ONE AFTER THE OTHER. ALSO 2 YELLOW LIGHTS WERE FLASHING AND THEN REMAINED ON -- THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT (I THINK). WHEN I REPORTED THIS PROBLEM TO THE CHEV DEALERSHIP A YEAR AGO, I WAS TOLD THAT BECAUSE THE WARNING LIGHTS AND MESSAGES COULD NOT BE REPRODUCED IN THE SERVICE DEPARTMENT, THERE WAS NOTHING THAT THEY COULD DO. (AND I UNDERSTAND THAT IF IT ISN'T BROKEN WHEN I TAKE IT IN, THE SERVICE DEPT WOULD MOST CHALLENGED TO FIX IT.) TODAY, WHEN THIS HAPPENED I WAS ABLE TO GET THE CAR TO A SAFE PLACE TO PARK. I TURNED OFF THE IGNITION, WAITED A MOMENT AND THEN RESTARTED THE CAR. THE SAME 3 MESSAGES WERE DISPLAYED WITH THE TWO YELLOW LIGHTS STAYING ON. WHEN I RESTARTED THE CAR 3 OR 4 HOURS LATER, ONLY THE CHECK ENGINE LIGHT IS DISPLAYED. THE 3 REFERENCED ALERTS WERE NOT DISPLAYED. I AM GETTING READY TO TAKE THE CAR TO THE DEALERSHIP AGAIN WITH THIS PROBLEM. DO YOU HAVE ANY ADVICE AS TO HOW TO PROCEED?

Jan 21, 2018

TRACTION CONTROL LIGHT, STABILITRAC LIGHT, AND ENGINE LIGHT ALL CAME ON WHILE DRIVING DOWN HIGHWAY. THIS CAUSED THE CAR TO START JERKING AND SHIFTING HARD, ALSO ENGINE RUNNING LIKE IT HAS A MISFIRE NOW. BEFORE THIS BEGAN THE CAR WAS RUNNING AND SHIFTING PERFECT.

Oct 13, 2017

ENGINE SHUT DOWN ON THE HIGHWAY, COASTED TO STOP ON SHOULDER. ENGINE WOULD NOT RESTART. WAITED 5 MINUTES THEN ENGINE RESTARTED ERROR MESSAGE DISPLAYED BEFORE ENGINE STOPPED RUNNING: SHUTTING DOWN THROTTLE

Feb 28, 2017

+ 9 more complaints for this component

VEHICLE SPEED CONTROL

13 complaints

After getting into my parked car and starting it, the Stabilitrak warning message came on my display. This is the 2nd tike that this occurred. The first time it occured, my mechanic diagnosed it as a failed throttle body, which I replaced myself, (easy removal/installation). Now, a couple of months later, it occurred again. After doing some online research, it seems as though the position sensor on the accelerator pedal may be at fault. A lot, if not most cars today have a "fly-by-wire" system which replaces cables and such with sensors and motors. So, the accelerator, (gas), pedal controls the movement of the butterfly valve on the throttle body by sending a signal to the motor. I'm going to replace that... about $140 or so. I saw a YouTube video and the removal/installation is fairly easy. A lot of people are having this issue; maybe a recall is needed?

Aug 31, 2024

AS I WAS DRIVING ON THE STRAIGHT HIGHWAY AT ABOUT 70 MPH I LET OFF THE ACCELERATOR DUE TO A CAR AHEAD OF ME DRIVING UNDER SPEED LIMIT AS I PUT PRESSURE ON THE PEDAL IT SPED UP BUT FELT A SLIGHT HESITATION, I THOUGHT NOT MUCH OF IT UNTIL I SEE A 18 WHEELER COMING UP FAST , I PUT A LITTLE MORE PRESSURE ON ACCELERATOR TO BY PASS THE SLOW CAR IN THE RIGHT LANE AS I DID THIS I FELT MY GAS PEDAL WOBBLE TO THE SIDE W 18 WHEELER STILL BEHIND ME I TRIED TO SPEED UP AND MAKE IT TO SAFETY BECAUSE I KNEW SOMETHING WASN'T RIGHT , JUST AS I GET BACK IN THE RIGHT LANE I FELT THE PEDAL GIVE AS IF IT JUST BROKE OFF ... I KEPT DRIVING TO CATCH THE NEXT EXIT AND TO GET OFF OF THE TWO LANES AND GET MYSELF TO SAFETY BUT IT WASN'T CATCHING SPEED I PANTICKED PUSHED MY ENERGY LIGHTS ON AND KEPT PUSHING THE PEDAL FOR IT TO GO STILL NOT MUCH HELP .. SO I JUST HELD DOWN THE PEDAL ,( BY THIS TIME IT'S ALMOST ON THE FLOOR BOARD SWINGING LEFT TO RIGHT I FINALLY GET A BREAK WHEN AN EXIT CAME UP I TOOK THE EXIT PRAYED TO GOD AND LOOKED AT THE PEDAL , TO MY SHOCK IT WAS HANGING ON BY A FEW WIRES ...PLZ SEE TO IT THAT THIS GETS CHECKED THAT WAS THE MOST SCARIEST SITUATION THAT HAS EVER HAPPENED TO ME WHILE DRIVING THANK GOD HE WAS WITH ME, I USUALLY NEVER COMPLAIN BUT THIS I JUST COULDN'T PASS UP IT IS SCARY AND COULD OF BEEN FATAL . PLZ TAKE A LOOK AT THIS TY

Feb 01, 2019

"TALARA RECALL" THE HEATER DOES NOT GO OFF UNTILL THE CAR IS CUT OFF., THE CAR TREMBLES WHEN DRIVING IT , IT DOES NOT HAVE SPEED AND THEIR IS A KNOCKING SOUND COMING FROM THE DASHBOARD.ALL THIS BEGAN TO HAPPEN AFTER I LEFT THE TIRE KINGDOM SERVICE CENTERS.I BROUGHT IT BACK AND THE DEALER TELL ME THAT THEIR A RECALL ON MY CAR FOR THAT PROBLEM.

Jan 07, 2019

2011 IMPALA 3.5L V6 SFI (LZE)OCTOBER, 2016 (60,104 MI) WHILE TRAVELING 60 MPH, THE VEHICLE LOST POWER. DROPPED DOWN TO 20 MPH WHILE ENGINE SURGED. DISPLAY READ, " SERVICE TRACTION CONTROL," SERVICE STABILITRACK," "ENGINE POWER REDUCED." BY FEATHERING THE GAS PEDAL, I WAS ABLE TO GET THE SPEED UP TO 40-45MPH AND DROVE 1 MILE TO GM DEALERSHIP. AT TRAFFIC LIGHT THE VEHICLE SURGED WHILE STOPPED AND NEEDED VERY FIRM BRAKING TO KEEP IT FROM SURGING AHEAD. THE DEALERSHIP STAFF "GUESSED" THAT IT WOULD BE THE THROTTLE POSITION SENSOR WITHOUT DOING DIAGNOSTIC CHECK - I ASSUMED THIS WAS A COMMON PROBLEM. I TOOK MY VEHICLE TO LDA AUTO WHERE THE OWNER/EXPERT ON VEHICLE ELECTRICAL SYSTEMS INSTALLED AN AFTERMARKET THROTTLE BODY ASSEMBLY (PART = $254); THE THROTTLE POSITION SENSOR IS AN INTEGRAL PART OF THE THROTTLE BODY ASSEMBLY SO THE ENTIRE PIECE HAD TO BE REPLACED. A "RELEARN PROCEDURE" WAS PERFORMED. ANY NEEDED ADJUSTMENTS MADE. CODE SYSTEM RESET AND TESTED. VEHICLE WAS TEST-DRIVEN. (LABOR = $80). I DROPPED MY VEHICLE OFF AT 7:00AM, GOT A RIDE TO WORK FROM SHOP STAFF, AND RECEIVED MESSAGE THAT MY VEHICLE WAS COMPLETED SAME DAY. OWNER EVEN DEDUCTED THE $20 "SHOP SUPPLIES" FEE FROM MY BILL BECAUSE HE STATED HE DID NOT USE ANY SUPPLIES. KUDOS FOR HIS HONESTY!!! TOTAL BILL CAME TO A LITTLE LESS THAN $350. OWNER SHOWED ME EXACTLY WHAT HE DID, OFFERED TO GIVE ME THE OLD PART, LET ME CHOOSE WHICH MFG TO ORDER FROM ONLINE. CAN'T SAY ENOUGH GREAT THINGS ABOUT THIS EXPERIENCE! TODAY IS 2/23/2017 AND MY IMPALA HAS NOT HAD ANY OTHER PROBLEMS SINCE THIS REPAIR; IN FACT, IT SEEMS TO BE A BIT MORE RESPONSIVE.

Feb 23, 2017

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, "TRACTION CONTROL NEED SERVICE" AND "REDUCE ENGINE POWER" MESSAGES APPEARED BEFORE THE SPEED SUDDENLY REDUCED. AFTER RESTARTING THE ENGINE AND CONTINUING TO DRIVE, THE ERROR MESSAGES CONTINUED TO DISPLAY BEFORE THE VEHICLE SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACCELERATOR PEDAL WAS FAULTY AND NEEDED TO BE REPLACED. THE PEDAL WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,590. UPDATED 5/15/15*CN THE CONSUMER STATED JUST BEFORE THE ENGINE SHUT DOWN THE MESSAGE "SHUTTING POWER OFF" WAS DISPLAYED. THE VEHICLE COASTED TO A STOP. THE KEY WAS STILL IN THE ON POSITION. UPDATED 11/16/2015*JS

Apr 06, 2015

+ 8 more complaints for this component

UNKNOWN OR OTHER

12 complaints

THE WELDS TO THE BRACKET THAT HOLDS THE CONTROL ARM BROKE, IF IT BROKE WHILE ON HIGHWAY THAT WOULD HAVE BEEN DEADLY.....

Apr 19, 2021

CLICKING NOISE IN MY DASH BOARD; ACTUATOR. I HAD IT REPLACED ABOUT 2 YEARS AGO AND IT HAS STARTED AGAIN. MECHANIC SAID IT IS COMMON PROBLEM WITH THESE MODELS

Dec 16, 2020

I HAVE BEEN HAVING PROBLEMS OFF AN ON WITH SEVERAL ISSUES I DON'T KNOW IF IT'S SENSOR , WIRING, WHEEL, OR OTHER RELATED BUT I HAVE BEEN HAVING ISSUES WITH SERVICE STABIL TRAK, SERVICE AIRBAGS, TRACTION CONTROL, BRAKING RELATED, ETC. MOST RECENT HAS BEEN WITH SERVICE STABIL TRAK . I TOOK TO DEALERSHIP AND THEY SAID COMPUTER SHOWED THROTTLE BODY NEEDED REPLACED AND I'VE DONE THAT THEN A COUPLE WEEKS LATER SAME LIGHTS COMING ON ONLY THIS TIME DEALERSHIP SAYS IT'S THE RIGHT WHEEL SPEED SENSOR HARNESS BUT I DIDN'T HAVE THAT REPAIRED BECAUSE I AM SEEING IN FORUMS ONLINE OTHERS HAVING SAME ISSUES AND IT'S AN ONGOING PROBLEM NO MATTER WHAT PART OF THE SYSTEM YOU FIX SO I'VE BEEN TURNING OFF TRACTION CONTROL SO I DON'T GET WARNING LIGHTS . VEHICLE ALWAYS IN MOTION WITH THESE PROBLEMS AND AFTER ALL THE ISSUES I'VE HAD AND STILL HAVE I KNOW NOW THAT AN ACCIDENT THAT HAPPENED ABOUT A YEAR AGO IS DEFINITELY RELATED TO ALL THIS . I WAS APPROACHING A BUSY INTERSECTION AND SAW LIGHT WAS YELLOW SO I STARTED SLOWING DOWN AND CAME TO A COMPLETE STOP I REMEMBER HAVING MY FOOT ON BRAKE PEDAL AND NEXT THING I KNEW MY CAR HAD SLAMMED INTO THE REAR OF THE CAR IN FRONT OF ME IT HAPPENED SO FAST I WAS STUNNED AND COULDN'T COMPREHEND WHAT HAD JUST HAPPENED AND THE PERSON I HIT WAS A PREGNANT FEMALE WHO WAS VERY UPSET. I TOLD HER I HAD NO IDEA HOW THE INCIDENT COULD'VE HAPPENED WITH MY FOOT ON BRAKE WE WERE BOTH ON OUR WAY TO WORK AND SINCE THERE WAS NO REAL PHYSICAL DAMAGE TO OUR VEHICLES WE JUST EXCHANGED INFO AND HEADED TO WORK. I KNOW NOW IT WAS RELATED TO THIS SOMEHOW AND WISHED I WOULD'VE REPORTED IT. THE CAR HAD ACCELERATED ON ITS OWN!! I BOUGHT THIS CAR FROM THE DEALERSHIP WITH 41,000 MILES (HIGHWAY MILES ) I WAS TOLD IT NOW HAS 92,000 MILES ON IT AND I HAVE DONE ALL THE OIL CHANGES AND REQUIRED MAINTENANCE BUT HAVE SPENT SEVERAL THOUSAND HOURS AT DEALERSHIP WITH EVERY ISSUE IMAGINABLE.

Sep 20, 2019

Crash: 1

DOOR SYSTEM ON THE CAR HAS FAILED MULTIPLE TIMES WHERE I HAVE TO TAKE THE DOOR APART AND FIX IT. IT'S NOT ALL 3 DOORS IT'S JUST ONE DOOR. I UNDERSTAND YOU MAY NOT THINK THIS IS A SAFETY THING. BUT I'M A FIREFIGHTER AND LET ME TELL YOU THAT IF I HAD SOMEONE IN THE BACK SEAT AND I GET IN A CRASH. HOW ARE THEY SUPPOSE TO GET OUT? SINCE I HAVE A CAR SEAT ON THE OTHER SIDE. ESPECIALLY IF THE CAR CATCHES FIRE. I GUESS SOMEONE DYING WILL HAVE TO CHANGED THAT.

Oct 23, 2018

I THINK THERE SHOULD BE A RECALL ON THE STABILIZER BAR. OUR ENGINE POWERS DOWN IF THE WIRE BEHIND THE GAS PEDAL GETS LOOSE. THIS HAS HAPPEN TO MY HUSBAND CAR MORE THAN ONCE DRIVING DOWN THE ROAD.

Aug 08, 2018

+ 7 more complaints for this component

VISIBILITY,SEATS

12 complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE HEAD REST ON THE REAR MIDDLE SEAT BLOCKED HIS VIEW. THE MANUFACTURER WAS MADE AWARE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 18,000. UPDATED 06/05/12 *BF UPDATED 06/07/12 *JS

Apr 25, 2012

THE REAR VISIBILITY BOTH USING THE MIRROR AND TURNING YOUR HEAD IS COMPROMISED BY THE MIDDLE HEADREST LOCATED ON THE BACK SEAT. IT SHOULD HAVE BEEN DESIGNED TO BE REMOVED BUT IS MADE INTO THE REAR SEAT. I BELIEVE IT IS AN ACCIDENT WAITING TO HAPPEN. THE OTHER TWO HEADRESTS ALSO MAKE IT HARD TO SEE. I REALLY BELIEVE IT WAS AN ALL AROUND BAD IDEA BY GMC. I ALSO GET A FILM ON MY WINDSHIELD LIKE I'VE BEEN SMOKING BUT NOBODY IN MY FAMILY SMOKES. I SUGGESTED TO THE DEALERSHIP THAT IT MAY BE THE HEATER CORE BUT THEY ASSURED ME IT COULDN'T BE THE HEATER CORE. THEY TOLD ME TO KEEP WASHING THE WINDSHIELD AND IT WOULD EVENTUALLY GO AWAY. *TR

Jan 12, 2012

MY COMPLAINT WITH THIS VEHICLE IS VISIBILITY CAUSED BY THE REAR HEADRESTS WHEN USING THE REAR VIEW MIRROR. GM BUILT THE BACK SEAT WITH 3 LARGE HEADRESTS "WHICH CANNOT BE REMOVED" THAT BLOCKS ALMOST THE ENTIRE REAR WINDOW. WHEN DRIVING THE CAR, THE MOST I CAN SEE IN THE REAR VIEW MIRROR IS THE TOPS OF THE CAR(S) BEHIND ME, SOMETIMES NOT THAT MUCH. WHEN BACKING UP, YOU HAVE TO LOOK AROUND ALL THREE BACK HEADRESTS IN ORDER NOT TO HIT SOMEONE OR SOMETHING. THESE BACK SEAT HEADRESTS CAN BE REPLACED BY BUYING THE 2012 IMPALA HEADREST COMPONENTS FROM GM WHICH COST AT LEAST $400.00 JUST FOR THE 3 PARTS NEEDED. I FEEL LIKE GM SHOULD BE REQUIRED TO REPLACE THE BACK SEAT HEADRESTS DUE TO THE HAZARD POSED BY THE HEADRESTS. *KB

Dec 31, 2011

THE HEADREST IN THE MIDDLE OF THE BACK SEAT MAKES IT IMPOSSIBLE TO HAVE A CLEAR VIEW OUT THE REAR WINDOW. *TR

Oct 28, 2011

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THE HEAD REST LOCATED IN THE MIDDLE OF THE REAR SEAT WAS BLOCKING THE DRIVERS VIEW WHEN SHE USED THE REAR VIEW MIRROR. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE VEHICLE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 10,000. UPDATED 11/25/11 *BF UPDATED 11/30/11

Oct 21, 2011

+ 7 more complaints for this component

ELECTRICAL SYSTEM,ENGINE

9 complaints

i own a 2011 chevy impala 4 door that has a very serious engine issue. I was on my way home and suddenly the service stability trac, and check engine light came on, then the message center displayed reduced engine power and low oil pressure then the engine shut off. I tried to restart the vehicle and it would not restart. I got it towed to a parking lot where it sat over night then it would restart but only for a few minutes. Once I got a scanner hooked up it had a p0642 code lost 5 volt reference circuit 1 and a cam sensor code I worked on this vehicle for two days and still have not found the issue. this vehicle needs a recall since this is a recurring issue with a few different model years of this vehicle and its always the same issue word for word, check engine light comes on, service stability trac, reduced engine power and low oil pressure lights come on the same p0642 lost 5 volt reference circuit 1. This is a very dangerous situation when going down the road and you lose engine power, steering and braking power. GM needs to correct this issue too many people have had this same issue.

Dec 25, 2023

Service stabilitrak warning light goes off and on intermittently when this happens the traction control light comes on when hooked up it shows no codes everything I’ve read on line is that it’s a electrical issue to replace wheel bearings or gas pedal or other list of sensors shouldn’t this be something that you should investigate to let owners know what to fix it seems to be a issue on several different models of Chevy autos if forums are correct next step is it will go into limp mode or shut off completely that one would think would be a serious safety issue as you loose power steering as you have to fight to get to shoulder of the highway

Jul 04, 2022

The contact owns a 2011 Chevrolet Impala. The contact stated while driving approximately 55 mph, the vehicle stalled without warning. The contact mentioned that the key was unable to be removed from the ignition. The vehicle was unable to restart. The vehicle was towed to an empty parking lot. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 145,000.

May 21, 2021

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE MAKING A TURN, THE VEHICLE COMPLETELY LOST POWER. ALSO, THE STABILIZER TRACK AND ENGINE SERVICE INDICATORS ILLUMINATED. THE VEHICLE COASTED AS IT REGAINED SOME POWER, BUT THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO SLOWLY BE DRIVEN TO ITS DESTINATION. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 124,000.

Oct 22, 2018

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Sep 16, 2015

+ 4 more complaints for this component

STEERING

8 complaints

WHEN BRAKING THE POWER STEERING FAILS AND IS VERY HARD TO STEER WHEN TURNING

Nov 22, 2018

HAD THE VEHICLE ALIGNED ABOUT ONE YEAR AGO DUE TO IT PULLING TO THE RIGHT. THE STEERING WAS STILL SLOPPY AND CONTINUED TO DRIFT TO THE RIGHT. WELL COME TO FIND OUT THAT THE TIE ROD ON DRIVERS SIDE WAS FROZEN AND COULD NOT BE ADJUSTED. SO A YEAR LATER I DECIDED TO HAVE THE TIE ROD REPLACED SO IT WOULD DRIVE STRAIGHT AND TRUE. AFTER FURTHER INSPECTION IT WAS BROUGHT TO MY ATTENTION THAT THE STEERING KNUCKLE HAD A CRACK ALMOST COMPLETELY THROUGH. I HAVE NEVER HIT ANYTHING IN THAT VEHICLE TO CAUSE A CRACK IN THE STEERING KNUCKLE. THE VEHICLE CURRENTLY HAS 37000 MILES ON IT. I KNOW THE POLICE EDITION HAS A RECALL FOR THE SAME PROBLEM. CHEVROLET SHOULD HAVE RECALLED ALL IMPALAS FROM 2011 TO AT LEAST INSPECT THE VEHICLES FOR THIS ISSUE. IT IS EXTREMELY DANGEROUS AND SHOULD BE INVESTIGATED TO FIND OUT HOW MANY 2011 IMPALAS HAD THIS SAME DEFECT.

Feb 10, 2018

TL* THE CONTACT OWNED A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND CAUSED THE CONTACT TO LOSE CONTROL. THE VEHICLE CRASHED INTO A POLE. THE CONTACT SUSTAINED NECK, BACK, AND ANKLE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

Feb 13, 2015

Crash: 1

Injuries: 1

ON 7/22/2011 WHILE OPERATING THE VEHICLE AT HIGHWAY SPEED, THE POWER STEERING ABRUPTLY QUIT WORKING. VEHICLE WAS REPAIRED BY DEALERSHIP (AL SERRA CHEVROLET NORTH - COLORADO SPRINGS) UNDER WARRANTY. MILEAGE 5875. *TR ON 9/27/11 WHILE OPERATING THE VEHICLE AT HIGHWAY SPEED, THE POWER STEERING ABRUPTLY QUIT WORKING. VEHICLE WAS REPAIRED BY DEALERSHIP (AL SERRA CHEVROLET NORTH - COLORADO SPRINGS) UNDER WARRANTY. MILEAGE 7661. ON 2/16/2012 WHILE OPERATING THE VEHICLE AT HIGHWAY SPEED, THE POWER STEERING ABRUPTLY QUIT WORKING. VEHICLE WAS REPAIRED BY DEALERSHIP (AL SERRA CHEVROLET NORTH - COLORADO SPRINGS) UNDER WARRANTY. MILEAGE 9948 ON 8/20/2013 WHILE OPERATING THE VEHICLE AT HIGHWAY SPEED, THE POWER STEERING ABRUPTLY QUIT WORKING. VEHICLE WAS REPAIRED BY DEALERSHIP (AL SERRA CHEVROLET NORTH - COLORADO SPRINGS) UNDER WARRANTY. MILEAGE 23429 ON 8/13/2014 WHILE OPERATING THE VEHICLE AT HIGHWAY SPEED, THE POWER STEERING ABRUPTLY QUIT WORKING. VEHICLE HAS NOT YET BEEN REPAIRED. MILEAGE 27130. ON EACH OCCASION DEALERSHIP STATED THAT THE SEAL FOR INTERMEDIATE SHAFT ON RACK AND PINION FAILED AND THE RACK AND PINION WERE REPLACED. PROBLEM CONTINUES TO OCCUR. THIS IS A SERIOUS SAFETY HAZARD FOR THIS VEHICLE. . .

Aug 13, 2014

LOSES CONTROL OF VEHICLE AS IT SHUTS DOWN. THROTTLE RELATED WARNING WILL APPEAR FOR A FEW SECONDS BEFORE THIS HAPPENS. THIS HAS BECOME A FREQUENT AND VERY GUT WRENCHING OCCURRENCE.

Mar 11, 2014

+ 3 more complaints for this component

VISIBILITY

8 complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE CLIMATE CONTROL WAS ENGAGED, THERE WAS AN ABNORMAL NOISE COMING FROM THE DASHBOARD. AS A RESULT, THE DEFROST SYSTEM FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLIMATE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

Oct 22, 2015

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DEFOGGER FAILED TO OPERATE BLOCKING THE CONTACT'S VISIBILITY. THE CONTACT MENTIONED THAT SMOKE STARTED TO EMIT FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Jan 05, 2015

Fire: 1

THE BLEND DOOR ACTUATOR IN THE VENTS JAMMED. SINCE MARCH 2013, I'VE HAD TO FIX THE SAME ISSUE 3 TIMES. *TR

Oct 20, 2014

TL * THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED. THE CONTACT MENTIONED THAT THERE WERE NO CRACKS ON THE WINDOW TO INDICATE THAT IT WOULD HAVE SHATTERED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Aug 07, 2014

THE VISION OUT OF THE BACK WINDOW IS VERY POOR SINCE THERE ARE 3 HEAD RESTS IN THE BACK SEAT. THE CENTER ONE BLOCKS MUCH OF THE VISION. IT IS EASIER TO SEE A TRUCK OR AN SUV BEHIND YOU BUT HARD TO SEE ANOTHER CAR ESPECIALLY THE SMALLER TYPE. THE SIDE VIEW MIRRORS ARE MUCH SMALLER COMPARED TO THE 2003 I USE TO OWN. I WAS TOTALLY HAPPY WITH MY 2003 WHICH IS WHY I GOT A USED 2011. I HAVE ADDED ON THE SMALL STICK ON MIRRORS BUT THEY DO NOT HELP MUCH. WHY CAN GM MAKE SUCH A CHANGE? TO ME THIS IS A BIG SAFETY ISSUE. LOOKING ON THE INTERNET A LOT OF OTHER 2011 IMPALA OWNERS HAVE THE SAME ISSUES. GM SAVES MONEY WITH NO REGARD TO SAFETY. *TR

Jul 08, 2012

+ 3 more complaints for this component

SERVICE BRAKES

7 complaints

WHEN TAKING OFF AFTER STOPPING VEHICLE BREAKS SEEM TO STICK. DOES NOT ALL WAS DO IT. ABS AND TRACTION CONTROL LIGHT COMES ON SOME TIME. HEARD THIS IS A COMMON PROBLEM AMONG THESE VEHICLES. *TR

Jun 12, 2020

FRONT BRAKE CALIPERS BINDING ON MY 2011 CHEVY IMPALA LT. NEW ROTORS AND CERAMIC PADS INSTALLED 2,000 MILES AGO AND NOW WARPED AGAIN. I HAVE $275.00 INVESTED AND WAS TOLD BY MY MECHANIC THAT THERE MAY BE A FACTORY RECALL ON THE CALIPERS. THERE IS 56,000 ON MY 2011 IMPALA NOW. THE VEHICLE WAS IN MOTION WHILE THIS WAS HAPPENING AND GOT WORSE AFTER A FEW HARD STOPS. ALSO CHECK STABILITY CONTROL SYSTEM WARNING CAME ON AND VEHICLE WENT INTO REDUCED POWER MODE WHICH IS VERY DANGEROUS IN TRAFFIC.

Jul 12, 2016

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED ON AN INCLINE WITH THE CONTACT'S FOOT ON THE BRAKE PEDAL, THE VEHICLE WAS STARTED AND PROCEEDED TO SHIFT FROM PARK TO DRIVE. THE VEHICLE STARTED TO ROLL BACKWARDS AND STRUCK THE VEHICLE IN ITS REAR. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,595.

Jun 21, 2016

Crash: 1

TRACTION CONTROL LIGHT CAME ON AND IMMEDIATELY AFTERWARD THE STABILITRAC LIGHT CAME, ENGINE POWER WAS REDUCED AND I WAS BARELY ABLE TO GET VEHICLE HOME AS THE ENGINE HAD NO POWER, BARELY ENOUGH TO GET THE VEHICLE TO MOVE FORWARD.THIS IS A VERY DANGEROUS CONDITION AND COULD CAUSE SOMEONE TO PANIC AND CRASH MAY OCCUR. MY WIFE AND I OWN A COLLISION APPRAISAL BUSINESS AND HAVE PROCESSED APPROX 60,000+ CLAIMS FOR VARIOUS NATIONAL INSURANCE COMPANIES. I ALSO BELIEVE THAT THIS SAME CONDITION HAS POSSIBLY BEEN THE CAUSE OF SOME OF THOSE CLAIMS AS I THINK BACK ABOUT INSURED COMPLAINING ABOUT BRAKE ISSUES, LOSS OF ENG POWER AND NOW I SEE THAT SAME CONDITION AND ISSUE ON MY OWN VEHICLE. I REALLY BELIEVE THAT THIS SHOULD BE INVESTIGATED AND FULLY CHECKED INTO AS THIS IS A VERY DANGEROUS PROBLEM. *TR

Feb 02, 2015

MY SERVICE TRACTION CONTROL SYSTEM LIGHT KEEPS COMING ACROSS THE DASH BOARD. IT SEEMS TO RESET ITSELF, BUT THERE HAS BEEN A TIME WHEN TURNING....MY DASHBOARD LIGHTS CAME ON AND DIDN'T RESET FOR ABOUT A WEEK. IF THIS ISN'T A PROBLEM, THEN WHAT IS IT? *TR

Nov 02, 2014

+ 2 more complaints for this component

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

6 complaints

DRIVING AT ABOUT 70MPH MY CHECK ENGINE LIGHT CAME WITH WITH THE READING SERVICE STABILITY TRACK, ENGINE REDUCED POWER AN DISABLED STARTED, SERVICE THROTTLE INSTANTLY I LOSS ALL RMPS AN MY STEERING WHEEL ALMOST FULLY LOCKED WHILE THE CAR WAS STILL ON MOTION. LUCKILY I WAS ABLE TO JUS BARLEY VEER OFF THE ROAD INTO SAFETY. WHY WOULD A CAR COMPANY HAVE SOMETHING LIKE THIS IN THIER VEHICLES. THAT WOULD LOCK THE STEERING WHEEL WHILE GOING AT ACCELERATED SPEEDS

Apr 07, 2019

WHY IS THERE NOT A RECALL ON STABILITY TRACTION CONTROL? I SEE THOUSANDS OF COMPLAINTS ON THE INTERNET FOR GM VEHICLES. IT SEEMS TO ME THAT GM JUST DOESN'T CARE ENOUGH AFTER THE SALE. I JUST BOUGHT 2011 IMPALA AND NOW THE STABALITRACK SERVICE LIGHT KEEPS COMING ON WHILE GOING DOWN THE ROAD. IT WILL DO THIS FOR NO APPARENT REASON BUT HAPPENS MOSTLY WHEN ACCELERATING. USING THE CRUISE CONTROL ON LEVEL ROAD AND DASH WARNING LIGHT COMES ON AND THROWS CAR OUT OF CRUISE, DECELERATING WHILE GAGES FLIP AROUND ALL OVER THE PLACE. POWER LOSS AND LACK OF ACCELERATION ARE DEFINITELY SAFETY ISSUES. PULLING OUT OF MY DRIVEWAY ONTO MICHIGAN HIGHWAY AND I GET HALFWAY ACROSS HIGHWAY AND CAR STOPS. THIS HIGHWAY IS 55 MPG AND WHILE I WOULD HAVE HAD PLENTY OF TIME TO CROSS THE LANE, CAR LOOSES ALL POWER. LOOKING ON THE INTERNET GIVES NO HELP FOR A FIX. I TURNED THE STABILITY TRACTION CONTROL OFF, BUT THE PROBLEM DOES NOT GO AWAY. I SEE ON THE INTERNET THAT MANY PEOPLE HAVE TAKEN THERE VEHICLE TO THE DEALER GARAGE ONLY TO GET CHARGED EXORBITANT PRICES FOR "POSSIBLE" THAT DO NOT SEEM TO HELP. GM SHOULD GET THIS FIGURED OUT AND NOT LET EVERY DEALER GARAGE DO THEIR OWN GUESSING ON WHAT WILL FIX THIS VERY DANGEROUS PROBLEM THAT IS NOT LIMITED TO SINGLE MODEL OR YEAR BUT SPANS MANY YEARS WITH MANY MODELS. MY FIRST VEHICLE WAS A GM BUT THIS MAY BE MY LAST GM. I WOULD LIKE TO GIVE A DATE BELOW BUT THIS HAS BEEN HAPPENING SINCE I BOUGHT THE VEHICLE ABOUT A MONTH AGO AND GETTING STEADILY WORSE. I HAVE HAD IT CHECKED OUT BUT NOBODY CAN GIVE ME ANY USEFUL ANSWERS

Mar 26, 2018

SERVICE STABILITY TRAC AND REDUCED ENGINE POWER LIGHTS CAME ON. CAR STARTED JERKING AND MAKING NOISES WHEN STARTING CAR.

Feb 28, 2017

WHILE DRIVING THE TRACTION CONTROL,STABILIZER,ENGINE POWER WARNING ALL COME ON AND THE CHECK ENGINE LIGHT COMES ON AND SOMETIMES THE ENGINE TURNS OFF. PULL OFF ROAD, WILL NOT START THEN MINUTES LATER IT STARTS. CHECK ENGINE LIGHT STAYS ON. AFTER MULTIPLE STARTS THE CHECK ENGINE LIGHT GOES OUT . I HAVE READ MULTIPLE COMPLAINTS ABOUT THIS ,YET THE NOTHING IS BEING DONE. TO REPAIR THIS PROBLEM. THE EFFECTS OF THIS IS THE SAME AS THE IGNITION TURNING OFF. PENDING ON TRAFFIC. THIS COULD BE DEADLY. THIS HAS HAPPENED ALOT.

Apr 28, 2016

I BEGIN NOTICING ISSUES WHEN TAKING OFF FROM A COMPLETE STOP WHERE THE VEHICLE WOULD LUNGE FORWARD LIKE IT COULDN'T SHIFT INTO FIRST GEAR. I HAD THAT CHECKED AND NOTHING SHOWED AS AN ISSUE, SO THE MECHANIC SAID IT HAD TO BE ELECTRICAL. THIS WEEKEND I AM DRIVING IT AND AFTER 25 MINUTES IN THE CAR THE CHECK ENGINE LIGHT COMES ON, AS DOES THE NOTICE THAT MY ENGINE POWER HAS BEEN REDUCED, AND TO SERVICE THE STABILITY TRACTION CONTROL SYSTEM. I WAS COMING TO A STOP LIGHT WHEN IT CAME ON AND I PULLED OFF TO TURN OFF THE CAR AND RESTART IT AS THAT WOULD WORK WHEN IT FAILED BEFORE TO RESET THE SYSTEM. IT DIDN'T RESET AND I HAD TO DRIVE IT WITH REDUCED POWER THE REST OF THE WAY TO MY DESTINATION. I HAD THIS FIXED A COUPLE YEARS AGO. I DID GET A NOTICE FROM GM ABOUT THE ISSUE AND THE ABILITY TO BE REIMBURSED OR GETTING IT FIXED IF THERE WAS A CURRENT ISSUE AND I WAS ABLE TO GET REIMBURSED FOR IT. NOW IT IS HAPPENING AGAIN, BUT MY MILEAGE IS TOO HIGH TO GET IT FIXED UNDER THIS REPAIR NOTICE BECAUSE THE LETTER SAYS THAT THE MILEAGE COVERAGE IS ONLY UP TO 120,000. IF THIS IS A KNOWN ISSUE AND I HAVE ALREADY DEALT WITH IT BEFORE, WHY SHOULD I HAVE TO PAY FOR IT TO CONTINUALLY FAIL WHEN IT HAS NOTHING TO DO WITH NORMAL WEAR AND TEAR, WHICH I WOULD HAVE NO ISSUE FIXING AS A PART OF MAINTAINING THE VEHICLE?! THIS SHOULD BE SOMETHING THAT GM WOULD FIX EVERY TIME IT GOES OUT BECAUSE IT IS CLEAR THE ISSUE IS A MALFUNCTION OF THE OVERALL SYSTEM AND NOT LINKED TO ANYTHING THAT THE DRIVER DOES OR DOESN'T DO TO MAINTAIN THE VEHICLE PROPERLY. IN ADDITION WHAT IF IT HAS TO BE REPLACED MULTIPLE TIMES AS IS THE CASE WITH MINE. I HAVE ALWAYS BEEN A DEVOTED GM CUSTOMER, BUT HONESTLY I AM NOT SURE I WILL EVER BUY ANOTHER GM AFTER THIS ISSUE. IT IS UNSAFE AND PROVIDES ANXIETY WHEN DRIVING, BECAUSE IT MIGHT FAIL AT THE WORST TIME AND COULD NEED FIXED AGAIN EVEN IF I FIX IT THIS TIME.

Mar 07, 2016

+ 1 more complaint for this component

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

5 complaints

WORST CAR GM IS HORRIBLE

Aug 10, 2020

MY CAR JUST REACHED 79,000 MILES AND I WAS DRIVING WHEN MY CAR CUT OFF IN THE MIDDLE OF TRAFFIC! THIS HAPPENED TWICE IN THE SAME DRIVE. IT IMMEDIATELY STARTED BACK UP BUT THEN THE CHECK ENGINE LIGHT CAME ON ALONG WITH A STABILITRAK ERROR MESSAGE. THEN A MESSAGE SAYING ENGINE POWER IS REDUCED. NOW THE CAR'S ENGINE IS MAKING A TERRIBLE NOISE AND IS HAVING PROBLEMS ACCELERATING WITHOUT MAKING A LOUD SOUND LIKE AIR TRYING TO BLOW THROUGH A PINHOLE. THE CHEVY SERVICE DEPARTMENT I TOOK IT TO WANTS ALMOST $700 JUST TO TAKE IT APART TO SEE WHAT IT WRONG WITH IT, WHICH DOESN'T INCLUDE THE POSSIBLE AMOUNT FOR REPAIR. AND THEY DID NOT LOOK AT ANY OF THE TECHNICAL SERVICE BULLETINS LIKE REQUESTED! NOW THEY ARE SAYING MY CAR IS NOT ABLE TO BE DRIVEN AT ALL. I WENT ONLINE AND STARTED TO RESEARCH THESE ISSUES AND FOUND THAT THERE HAS BEEN A LOT OF COMPLAINTS ABOUT THESE EXACT ISSUES MOST EVEN THE SAME YEAR. THERE IS NO REASON THAT A CAR WITH 79000 MILES SHOULD HAVE ENGINE PROBLEMS. I OWNED A 2003 IMPALA PRIOR TO THIS ONE AND HAD ALMOST 125000 MILES BEFORE I PURCHASED THIS 2011. THERE ARE WAY TOO MANY COMPLAINTS GOING ON WITH THIS CAR FOR IT NOT TO BE RECALLED.

May 30, 2016

I WAS DRIVING DOWN I-74 OUTSIDE PEORIA IL AND THE STABILITRAC POWER REDUCED POPPED UP ON THE DASH AND 3 SECONDS LATER IT STATED THE ANTI-THEFT ENGAGED AND SHUT MY CAR OFF. I ALMOST GOT REAR ENDED BY MULTIPLE CARS ON THE INTERSTATE. I WAS IN THE LEFT LANE AND BARELY MADE IT TO THE SIDE OF THE ROAD. I EMAILED GM AND THEY HAVE NOT GOTTEN BACK TO ME YET. I EMAILED THEM THE SAME DAY IT HAPPENED. *TR

Jul 14, 2014

I STARTED MY CAR AFTER A COLD NIGHT AND IMMEDIATELY GOT A "SERVICE STABILITRAK", "ENGINE POWER REDUCED", AND "SERVICE TRANCE ION CONTROL" MESSAGES. THE CAR HAD AN EXTREMELY ROUGH IDLE AND THEN WOULD NOT ACCELERATE TO MORE THAN 25 MPH. I RETURNED HOME AND MADE AN APPOINTMENT AT THE DEALERSHIP. LATER, I WAS READY TO TAKE THE CAR INTO THE DEALER AND IT STARTED FINE WITH NO ERROR MESSAGES OR CHECK ENGINE LIGHT. I CALLED THE DEALER AND THEY SAID IT MUST HAVE BEEN A COMPUTER ERROR THAT FIXED ITSELF. WELL, IT'S A WEEK LATER NOW AND I AM HAVING THE ISSUES AGAIN EXCEPT RESTARTING THE ENGINE DOES NOT FIX IT ANYMORE. THIS IS A SERIOUS ISSUE AND NEEDS TO BE RESOLVED BY GM AND NOT COST THE MANY PEOPLE EXPERIENCING THIS ISSUE HUNDREDS OF DOLLARS TO FIX! *TR

Dec 31, 2013

MY 2011 IMPALA IS READING "SERVICE THROTTLE. REDUCE ENGINE POWER" AND THEN PROCEEDS TO SHUT DOWN. EVEN AFTER REPLACING ACCELERATOR PEDAL POSITION SENSOR, VEHICLE IS STILL READING SAME ERRORS. THIS IS VERY DANGEROUS BECAUSE THERE IS NO LIMITATIONS TO WHEN THE VEHICLE SHUTS OFF. AFTER EXTENSIVE RESEARCH, A LOT OF PEOPLE ARE HAVING THE EXACT SAME ISSUE AND CHEVROLET HASN'T ATTEMPTED TO DO ANYTHING ABOUT IT. PLEASE HELP! *TR

Jan 21, 2013

POWER TRAIN,ENGINE

5 complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEARS LOCKED WHEN TRYING TO SHIFT INTO THE DRIVE POSITION. THE CONTACT STATED THAT THE TRANSMISSION HAD TROUBLE SHIFTING INTO SECOND GEAR. THE VEHICLE WOULD MAKE A HIGH PITCH SOUND, JERK VIOLENTLY AND FINALLY SHIFT INTO THE GEAR. THE CONTACT WOULD HAVE TO DRIVE REAL SLOW IN ORDER TO GET GOING AND THE VEHICLE LOST POWER GOING UP HILLS. THE DEALER H & H AUTO SALES (1007 E STUART DR, GALAX, VA 24333 (276) 236-7300) STATED TO BRING THE VEHICLE IN BUT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE DEALER HAD ALREADY FIXED THE ABS SYSTEM AND THE ACCELERATOR PEDAL. THE VEHICLE ALSO HAD LEAKY VALVE COVERS AND HAD BEEN TO THE DEALER MULTIPLE TIMES. THE VEHICLE WAS SOLD TO THE CONTACT WITH A RECALL THAT HAD TO BE REPAIRED. THE REPAIR WAS DONE AT THE DEALER JEFF JOHNSON CHEVROLET (2533 CARROLLTON PIKE, WOODLAWN, VA 24381 (276) 779-4620). THE MANUFACTURER HAD NOT BEEN CALLED YET. THE FAILURE MILEAGE WAS 183,500.

Jan 27, 2020

WHEN YOUR AT A COMPLETE STOP VEHICLE GIVES A HARD JERK LIKE SOMEONE HAS REAR ENDED YOU. ALL OF THE IMPALA'S HAVE A FAILED TRANSMISSION PRESSURE CONTROL SOLENOID WHICH CAN CAUSE ACCIDENTS WHEN IT JERKS VERY HARD CAUSING SOMEONE TO RUN INTO THE BACK OF ANOTHER VEHICLE. NO CHECK ENGINE LIGHT OR ANYTHING WILL COME ON LETTING YOU KNOW THE PROBLEM. YEARS 2000 TO 2015 ALL HAVE THE SAME PROBLEM. NEEDS TO BE RECALLED BEFORE SOMEONE SERIOUSLY GETS INJURED.

Nov 09, 2015

THROTTLE CONTROL SHUT DOWN,ENGINE POWER REDUCED,CAR SHUT DOWN ON HIGHWAY WITHOUT WARNING. *TR

Jul 30, 2014

PULLED INTO 35 MILE PER HOUR TRAFFIC AND LOST ENGINE POWER. WARNING LIGHTS AND MESSAGE FOR STABILTRAC, SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER CAME ON. EXPERIENCED REDUCED ENGINE POWER WITH TRAFFIC APPROACHING FROM BEHIND. THIS HAPPENED WITH 22,000 MILES IN 7/2013. THE ENGINE CONTROL MODULE AND STABILIZER SHAFT LINK WERE REPLACED. THIS HAPPENED AGAIN 2/2014 WITH 26,000 MILES. THE THROTTLE BODY COVER AND SENSOR KIT WERE REPLACED. JUST TODAY, 7/23/2014, IT HAPPENED AGAIN WITH 30,000 MILES. EACH TIME IT HAS HAPPENED PULLING INTO 35 MILE PER HOUR TRAFFIC AND EXPERIENCED REDUCED POWER. *TR

Jul 23, 2014

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH ALL THE WARNING LIGHTS ILLUMINATED AND INDICATED THAT THE ENGINE WAS LOOSING POWER. THE CONTACT PULLED OVER AND WAITED A FEW MINUTES BEFORE RESTARTING THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO A DEALER WHO DIAGNOSE THAT THE APP SENSOR AND MODULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR BOTH COMPONENTS. APPROXIMATELY 1 MONTH LATER THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH AND THE VEHICLE STARTED TO SLOW DOWN WHILE HE WAS PRESSING ON THE ACCELERATOR PEDAL. AFTER PULLING OVER THE VEHICLE WAS UNABLE TO ACCELERATE BUT THE RPM'S WERE RISING. THE VEHICLE WAS TOWED TO THE DEALER DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.

Oct 17, 2012

VEHICLE SPEED CONTROL,ENGINE

5 complaints

I HAVE PROBLEM WITH THE STABILITRAK/TRACTION CONTROL ON A 2011 IMPALA WITH 120,000 MILES. I HAVE FOUND OTHER PEOPLE FROM ALL OVER THE COUNTRY WITH THE SAME PROBLEM. I HAVE TAKEN IT TO 3 DIFFERENT MECHANICS AND THEY ARE ALL UNSURE AS TO WHAT IT IS. I HAVE PUT A NEW THROTTLE BODY IN, NEW SPARK PLUGS, CHANGE MY OIL FAITHFULLY EVERY 3,000 MILES. IT CONTINUES TO FLASH THE MESSAGE TO ME, DOES NOT HAVE THE SAME ACCELERATION, IS VERY UNPREDICTABLE AS FAR AS REDUCING MY ENGINE POWER AT ANY GIVEN TIME. THIS HAPPENS WHEN I'M DRIVING DOWN THE ROAD AND EVEN WHEN I JUST START MY CAR. I HAVE TO TURN CAR OFF, LET IT SIT FOR A FEW MINUTES AND THEN IT SEEMS TO RESET BUT THE ENGINE LIGHT STAYS ON FOR A FEW DAYS. THIS NEEDS TO BE ADDRESSED WITH AS MANY COMPLAINTS I AM READING ABOUT!

Jan 18, 2016

AS I WAS DRIVING THE ENGINE LIGHT POP ON AND. READ STABILITYTRAK REDUCE. ENGINE SPEED SERVICE CONTROL SOON. *TR

Nov 09, 2014

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO RAPIDLY DECELERATE. THE SERVICE TRACTION, CHECK ENGINE AND REDUCED ENGINE POWER LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE POSITION SENSOR MALFUNCTIONED. THE THROTTLE BODY AND GASKET WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,613. THE CURRENT MILEAGE WAS 72,200.

May 15, 2014

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SPEED SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE.

Mar 28, 2014

I WAS DRIVING 60-70 MILES PER HOUR ON THE INTERSTATE AND THE ENGINE BEGAN TO LOSE POWER. AFTER A COUPLE OF MINUTES THE ENGINE GOT A SUDDEN BOOST OF POWER. I WAS TOLD IT IS THE SENSOR ON THE GAS PEDAL THAT IS EFFECTING THE ENGINE POWER AND IT IS NOT COVERED BY POWER 100,000 MILE WARRANTY. *TR

Oct 15, 2012

TIRES

5 complaints

THE INSIDE OF THE FACTORY INSTALLED GOODYEAR TIRE SPLIT. APPROXIMATELY 2 MONTHS LATER ANOTHER TIRE FAILED. ON 4/13/14 THE THIRD TIRE FAILED. ALL SPLIT ON THE INSIDE OF THE TIRE. *JS

Apr 14, 2014

ALL 4 TIRES SHOWED TREAD SEPARATION WITH MILEAGE BETWEEN 34000 AND 49000 MILES. THE TREAD BUBBLED UP ON THE INSIDE TREAD EDGE OF ALL TIRES. I HAD 3 FLAT TIRES DUE TO THIS DEFECT. GOODYEAR ONLY OFFERED WHAT THEY CALLED "GOOD WILL" REPLACEMENT AT ABOUT HALF PRICE. I PAID TO HAVE THE FIRST 2 REPLACE ON 02/16/2013 AND 11/04/2013. BOTH OF THESE TIRES WENT DOWN AFTER HIGHWAY DRIVING. ON 11/19/2013 I ROTATED THE TIRES AND NOTICED THE REMAINING 2 ORIGINAL TIRES WERE SHOWING SIGNS OF SEPARATION ON THE INSIDE EDGE OF THE TREAD. CONTACTED GOODYEAR AND THEY WOULD ONLY DISCOUNT THEM BY HALF AFTER HAVING 4 OUT OF 4 TIRES GO BAD. I LEFT THE GOODYEAR STORE AND AM HAVING 4 MICHELIN TIRES PUT ON. I THINK GOODYEAR SHOULD REFUND ME WHAT THE FIRST 2 TIRES COST ME AND THEY CAN HAVE THEM BACK. I DON'T THINK THESE TIRES SHOULD BE ON THE ROAD THEY ARE NOT SAFE. *TR

Nov 20, 2013

I'M A 68 YEAR OLD MALE DRIVER,WHO WHEN BUYING A PRODUCT EXPECT A QUALITY MADE AMERICAN PRODUCT. I HAVE HAD TWO SIDEWALL FAILURES ON THE OEM EQUIPMENT TIRES THAT CAME ON MY CAR. THE PROBLEMS WERE POTENTIALLY OF A FATAL NATURE IF NOT DISCOVERED DURING A ROUTINE MAINTENANCE CHECK. I OWN TWO VEHICLES WITH THE EAGLE LS-2 TIRES, I HAVE BEEN TOLD GOODYEAR DOES NOT WARRANT SIDEWALL FAILURES. *JS

Sep 25, 2013

I PURCHASED A 2011 CHEVY IMPALA AT THE END OF DECEMBER 2012. SINCE THEN, I HAVE PUT ABOUT 10,000 MILES ON THE VEHICLE WITH GOODYEAR EAGLE LS-2 TIRES. UNFORTUNATELY, STARTING ON JUNE 13, 2013 I HAVE HAD A SERIES OF SIDEWALL BLOWOUTS. THE FIRST BLOWOUT WAS JUNE 13. THE SECOND WAS JULY 29. THE THIRD WAS AUGUST 27. THE FIRST TWO BLOWOUTS HAPPENED WHILE AT SPEED ON THE HIGHWAY. FORTUNATELY, THE THIRD ONE HAPPENED WHILE IN TOWN AND DRIVING LESS THAN 25 MPH. I HEARD A SOUND VERY SIMILAR TO WHAT I HEARD PRIOR TO THE OTHER TWO BLOWOUTS, SO I IMMEDIATELY PULLED OVER AND INSPECTED MY TIRES. I HAVE A PHOTO OF THE BUBBLE THAT FORMED ON THE INSIDE SIDEWALL. NOT THREE MINUTES LATER, THAT BUBBLE BLEW OUT AND THE TIRE QUICKLY DEFLATED. THIS IS NOW THREE TIRES, ALL GOODYEAR EAGLE LS-2, THAT HAVE BLOWN OUT IN LESS THAN THREE MONTHS. BASED ON THE NUMBER OF COMPLAINTS LEFT AT NHTSA, I CANNOT BELIEVE THIS IS AN ISOLATED INCIDENT WITH MY VEHICLE, ESPECIALLY WHEN THE SHOP OWNER AT THE TIRE STORE TOLD ME "THAT'S A MANUFACTURER DEFECT, A FAULTY AND BUSTED BELT" UPON SEEING THE PHOTO OF THE BUBBLE. *TT

Aug 28, 2013

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE LS-2 TIRES, SIZE: P225/55R17. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE HAD BLOWN FROM THE INSIDE WALL BUT THE OUTER WALL WAS STILL HOLING AIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OFFERED TO PAY FOR A PORTION OF THE TIRES. THE TIRES WERE REPLACED. THE FAILURE MILEAGE ON THE TIRES AND THE VEHICLE WAS 30,000. THE VIN WAS NOT AVAILABLE.

Sep 13, 2012

SEAT BELTS

4 complaints

The seat belt will not click in place. I have to push the release button several times to get the seat belt to click in place. It will release with no problem. It seem like something either came loose or broke off

Feb 08, 2022

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE ATTEMPTING TO BUCKLE IN THE CHILD SAFETY SEAT, THE REAR DRIVER AND PASSENGER SIDE SEAT BELT THREADING SEPARATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 147,739.

Apr 07, 2016

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER AND MIDDLE SEAT BUCKLES BECAME LOOSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT BELT PIN DISINTEGRATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

Jan 11, 2016

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT SEIZED AND THE PASSENGER COULD NOT MOVE AROUND FREELY IN THE SEAT WHEN THE SEAT BELT WAS BUCKLED. THE FAILURE OCCURRED ALMOST EVERY TIME THE FRONT PASSENGER SEAT BELT WAS OPERATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE SEAT BELT WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 11,000. THE VIN WAS UNAVAILABLE.

Jun 20, 2012

ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM,ENGINE

4 complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATE WHILE DRIVING 35 MPH, THE VEHICLE STARTED HESITATING. THE CONTACT WAS IN THE PROCESS OF MAKING A LEFT TURN WHEN HE HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT CHANGE THROTTLE BODY, SERVICE STABILITY TRAC AND SERVICE TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE ENGINE POWER REDUCED WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOSMART - LONGVIEW LOCATED AT 1151 MCCANN RD, LONGVIEW, TX 75601, (833) 586-2886 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MECHANIC RESET THE CHECK ENGINE WARNING LIGHT. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 127,068.

Nov 02, 2020

IN MAY OF 2013 I RECEIVED A MESSAGE ON MY DASH BOARD ABOUT STABILI TRACK, TRACTION CONTROL AND REDUCED ENGINE SPEED. I TOOK MY CAR TO THE CHEVY DEALER SO I COULD GET A DIAGNOSTIC, AND THEY REPLACED A SENSOR BEHIND MY PEDAL. JUST THIS WEEKEND, SUNDAY APRIL 13, 2014. THE MESSAGE DISPLAYED ACROSS THE DASHBOARD AGAIN. I'M GOING TO CALL THE CHEVY DEALER THAT FIXED IT THE FIRST TIME. THEN I'M GOING TO CALL GM. THIS IS A VERY DANGEROUS MALFUNCTION IN THESE CARS. FROM VIEWING AND READING OTHER STORIES, THIS IS SOMETHING GM SHOULD HAVE KNOWN ABOUT AND ADDRESSED. *JS

Apr 14, 2014

DRIVING ON THE HIGHWAY WITH MY DAUGHTER WHO IS [XXX] EXITED TO GO TO MY MOTHERS HOUSE AND THE CAR JUST DIED COMPLETELY OUT OF NO WHERE I WAS DRIVING ABOUT 40 MPH AND BARELY GOT IT OFF THE ROAD CAR WOULDNT START BACK UP AND WAS FLASHING SERVICE STABILITRAK/ SERVICE TRACTION CONTROL/ AND ENGINE POWER IS REDUCED I HAD TO WAIT 5 MINUTES AND THEN THE CAR STARTED THANK GOD MY WIFE WASNT DRIVING WHO KNOWS WHAT WOULD OF HAPPEND BUT IT IS HER CAR AND WE NEED TO GET THIS RESOLVED ASAP BEFORE ANYONE GETS HURT SO IM DRIVING THE IMPALA AND HOPE TO BE SAFE AND LET MY WIFE DRIVE MY CAR PLEASE HELP ASAP WE HAVE A [XXX] GIRL AND TWINS ON THE WAY. AND THIS IS NOT THE FIRST TIME MY WIFE HAS TOLD ME THIS HAS HAPPENED. ITS VERY SERIOUS AND COULD BE DEADLY!!! *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Apr 14, 2014

ON MY WAY TO WORK: ON HIGHWAY ALL LIGHTS CAME ON SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND ENGINE POWER IS REDUCED, AND MY CHECK ENGINE LIGHT CAME ON AS WELL. *TR

Sep 12, 2013

FUEL/PROPULSION SYSTEM

4 complaints

MULTIPLE THROTTLE BODY FAILURES, FIRST ONE WAS REPLACED BY GM AT 33K MILES LAST UNTIL ABOUT 70K SINCE 2017 HAD TO REPLACE 3 MORE TIMES ALL NEW PARTS BEING UNDER WARRANTY. ON 4TH THROTTLE BODY NOW, USUALLY HAPPENS WHEN CAR IS IN NORMAL CITY DRIVING...

Jan 17, 2019

FUEL TANK SHIFTS WHEN TAKING OFF .I BELIEVE THIS COULD CAUSE THE TANK TO LEAK AND COULD CAUSE A FIRE. I BELIEVE THIS VEHICLE SHOULD BE PUT ON THE RECALL LIST..IWAS TOLD BY GM THAT THERE WAS NOTHING THE COULD DO ABOUT IT. *TR

Apr 07, 2014

VEHICLE DISPLAYS "REDUCED POWER" "SERVICE STABILITRAK SYSTEM". I REPLACED THE THROTTLE POSITION SWITCH (TPS) AND IT HAS CAME BACK AGAIN. SERVICE LIGHT IS ON AND READS P2138, TPS. ON HUNDREDS OF FORUMS PEOPLE ARE COMPLAINING OF THIS SAME PROBLEM, SHOULDN'T THIS BE RECALLED? ALSO I EVEN CLEANED THE THROTTLE MOTOR AND POSITION SENSOR UNDER THE HOOD, IT SEEMED TO HELP FOR A LITTLE WHILE. *TR

Apr 03, 2014

FUEL SHIFT AROUND IN BRACKET.I AM AFRAID A HOLE WILL DEVELOP AND COULD LEAK FUEL AND CAUSE A FIRE I BELIEVE THE FACTORY SHOULD BE RESPONSIBLE FOR THE REPAIR.I WAS TOLD BY GENERAL MOTORS THAT IT WAS NOTHING THEY COULD OR WOULD DO. *TR

Mar 10, 2014

UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

4 complaints

I KEEP GETTING ERRORS OF CHECK STABILITRAK ENGINE POWER REDUCED I HAVE CHANGED THE THROTTLE BODY

Oct 16, 2018

I WAS DRIVING ON I-695 (IN BALTIMORE) WITH MY 3 DAUGHTERS I RECEIVED "SERVICE STABILITRAK, TRACTION CONTROL, ENGINE POWER REDUCED" MESSAGE WHILE DRIVING AROUND 65 MPH. THE ENGINE AND TRACKING LIGHT CAME ON AND THE MESSAGES WOULD NOT GO AWAY. I WAS FRIGHTEN AND HOPEFUL THAT WE WOULD NOT ONLY MAKE IT TO OUR DESTINATION BUT THEN BACK HOME AGAIN. FORTUNATELY WE DID BUT THE VERY NEXT DAY I HAVE RESEARCHED THIS ISSUE. IT SEEMS TO BE A ONGOING ISSUES AND MAYBE COST ME HUNDREDS OF DOLLARS TO REPAIR. THAT MAKES ME NERVOUS BECAUSE I AM A SINGLE MOTHER WITH ONLY ONE SOURCE OF INCOME.

May 21, 2018

WHILE DRIVING THE CAR I CAME UP TO A RED LIGHT IT STARTED SHAKING THEN A MESSAGE CAME UP THAT SAID SERVICE STABILITRACK AFTER IT TURN OFF AND WOULDN'T TURN BACK ON I HAD TO PUSH IT OUT OF THE MAIN ST TO AVOID GETTING HIT OR CAUSING AN ACCIDENT I ENDED UP GETTING IT TOWED TO MY HOUSE CALLED A MECHANIC TO LOOK AT IT AND HE SAYS IT MIGHT BE MY MOTOR SO I CALLED THE CHEVY DEALER IN LAKEWOOD AND THEY TOLD ME MY WARRANTY WAS UP LAST YEAR SO THEY SAY THEY COULD NOT DO NOTHING FOR ME I HAVE TO FIX IT OUT OF MY POCKET THIS CAR HAD ALREADY TOO MUCH PROBLEMS FROM THE START MY TRANSMISSION BROKE ALSO UNDER 60000 MILES LUCKILY IS WAS COVERED BY WARRANTY BUT NOW I GOT NO CAR NO MONEY AND I'M STILL PAYING FOR THE CAR I GOT ABOUT 2 YRS LEFT TO FINISH IT AND IT DIDN'T EVEN GET TO 100000 MILES I GOT PLAYED ON BUYING THIS CAR ALL MY HARD WORK MONEY IS BEING TAKEN FOR THEM SELLING ME A PROBLEMATIC CAR I SPOKE TO GENERAL MOTORS AND ALL THEY SAID THEY HAVE TO TALK TO A SENIOR ADVISOR IT'S BECOME DANGEROUS TO EVEN DRIVE THIS CAR BECAUSE WHEN SOMETHING HAPPENS TO IT IT STOPS WERE EVER NOW I HAVE A FAMILY KIDS I DON'T FEEL SAFE DRIVING THIS CAR NO MORE I NEED TO KNOW WHAT COULD BE DONE TO FIX THIS PROBLEM IF NOT I HAVE TO PROCEED WITH LEGAL MATTERS AND ALSO GET A CLASS ACTION LAWSUIT STARTED CAUSE THEIRS MANY PEOPLE WITH SIMILAR PROBLEMS AND THE SAME CAR.

Oct 10, 2016

I WAS DRIVING DOWN THE HIGHWAY ON THE HOMESTRETCH OF A ROADTRIP FROM PA TO FL WHEN THE "SERVICE STABILITRAK" , FOLLOWED BY "ENGINE POWER REDUCED" MESSAGE STARTED FLASHING. THE TWO LIGHTS ON THE DASHBOARD ALSO WENT OFF. SINCE I WAS IN THE MIDDLE OF THE HIGHWAY, I WAS UNABLE TO FIND A GOOD PLACE TO ADDRESS THE ISSUE, AND I FIGURED LIKE MOST TIMES THE "CHECK ENGINE" LIGHT GOES ON, THAT IT WAS SOMETHING THAT I COULD WAIT TO DEAL WITH WHEN I GOT HOME. I CONTINUED DRIVING FOR ABOUT 15 MINUTES AND THEN THE MESSAGE CHANGED AND SAID "DISABLING THROTTLE" OR SOMETHING TO THAT EFFECT, AND I FELT THE ENGINE LOSING POWER. I WAS IN THE MIDDLE LANE, DOING AROUND 55 MILES PER HOUR WITH CARS ALL AROUND ME. I IMMEDIATELY PUT ON MY FOUR-WAY FLASHERS AND FORTUNATELY PEOPLE IN THE RIGHT LANE SLOWED DOWN AND LET ME COAST TO THE SHOULDER BUT IT COULD HAVE BEEN DISASTROUS. I SAT THERE FOR A FEW MINUTES TRYING TO FIGURE OUT WHAT TO DO. FINALLY AFTER A FEW MINUTES I DECIDED TO TRY STARTING THE CAR AGAIN AND IT STARTED, WITH JUST THE CHECK ENGINE LIGHT ON AND I WAS ABLE TO CONTINUE ON MY WAY. SINCE THEN IT HAS CONTINUED TO OCCUR INTERMITTENTLY. I TOOK IT TO THE DEALER, BUT THEY TOLD ME IT WAS A SENSOR IN THE GAS PEDAL BUT THAT IT WAS NOT UNDER WARRANTY. *TR

Apr 09, 2014

POWER TRAIN,ELECTRICAL SYSTEM

4 complaints

ANYTIME I GO TO ACCELERATE AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, RED LIGHT, OR ETC THE CAR HESITATES AND THEN JERKS FORWARD. THE CAR HESITATES AND LOSES POWER. WHILE DRIVING DOWN A BUSY CITY ROAD THE CAR TURNED OFF. I HAD TO TRY AND STEER THE VEHICLE TO THE SIDE OF THE ROAD. THE STEERING WHEEL WOULD BARELY TURN.

Aug 18, 2018

ODOMETER AND TRANSMISSION POSITION WENT BLANK. *TR

Jan 15, 2015

WHILE DRIVING, THE FOLLOWING LIGHTS CAME ON 3 MONTHS AFTER PURCHASE. SERVICE STABILITRAK, ENGINE POWER REDUCED, SERVICE TRACTION CONTROL. TURNED CAR OFF FOR ABOUT 30 MINUTES, AND LIGHTS WENT OFF AND WERE ABLE TO DRIVE HOME. THAT MONDAY, TOOK CAR TO DEALER, AND WERE TOLD IT WAS A PART THAT HAD SOMETHING TO DO WITH THE FUEL. OUT OF WARRANT, BUT THEY COVERED IT ANYWAY CONSIDERING I JUST PURCHASED THE VEHICLE. SAME LIGHTS CAME ON AGAIN ROUGHLY ABOUT 6 MONTHS LATER, NOTICEABLY WHEN IT'S WET OUT. LIGHTS WOULD EVENTUALLY GO OFF AFTER CAR SITS SO AFTER READING THREADS, I ASSUMED THIS WAS NORMAL WHEN IT WAS WET OUT. LATE 2013 LIGHTS CAME ON AGAIN, HAD WHEEL BEARING REPLACED AND LIGHTS WENT OFF FOR A WHILE. EARLY 2014 LIGHTS ARE ON AGAIN, AND I START NOTICING HARD SHIFTING IN TRANSMISSION, BUT IGNORED BECAUSE I KNOW THERE'S NO WAY MY TRANS COULD BE BAD CONSIDERING THE CAR WAS ONLY 2 YEARS OLD AT THE TIME. THANKSGIVING 2014, I WAS PLANNING A SHOPPING TRIP TO INDIANAPOLIS, AND NO LIGHTS, BUT TRANSMISSION WENT OUT. CAR WOULD NOT MOVE WHATSOEVER, AND I HAD TO GET THE CAR TOWED. TOOK CAR TO SEVERAL DEALERS AND SOME SAID IT WAS THE TRANS AND SOME SAID IT WAS NOT. EITHER WAY, IT WAS GOING TO COST ME A WHOLE LOT OF MONEY I DID NOT HAVE CONSIDERING THE TRANSMISSION WENT OUT 3000 MILES AFTER WARRANTY ENDED. HAD TRANSMISSION REPLACED, AND WALLLAH LIGHTS ARE BACK ON. ONE DEALER SAID I HAD ANOTHER BAD WHEEL BARING, BUT DID NOT PRODUCE ANY PAPER WORK WITH THE CODE. TOOK IT ELSEWHERE FOR A SECOND OPINION, AND FOUND OUT THAT THE DEALER FORGOT TO CONNECT THE LINE THAT'S CONNECTED TO THE WHEEL BARING. LIGHTS ARE NOW OFF AND I'M HAPPY. TODAY, THE DAY AFTER CHRISTMAS, NOW THAT I'M FLAT BROKE AND HAVE $30 TO MY NAME, LIGHTS ARE BACK ON AND I'M MENTALLY EXHAUSTED. CANNOT REPORT AS A LEMON BECAUSE I HAVE HAD THE VEHICLE LONGER THAN 1 YEAR, AND MY WARRANTY IS EXHAUSTED. *TR

Dec 26, 2014

UPON CRANKING THE CAR USING THE KEY, THE CAR STARTED TO MAKE A TICKING NOISE ON THE RIGHT SIDE APPEARING TO COME FROM THE ENGINE WHEN THE TEMPERATURE KNOB IS SET TO HEAT; HOWEVER, WHEN THE NOISE STOPS WHEN THE TEMPERATURE IS MOVED TO COLD AIR. THE CAR WAS SERVICE WHEN I PURCHASED IT IN JUNE 2014 BY WILLETT HONDA SOUTH. NOW, DECEMBER 2014, THE NOISE HAS STARTED AGAIN, AS WELL AS, THE TRANSMISSION HAS GONE IN THIS CAR!!! *TR

Dec 18, 2014

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

4 complaints

WIFE AND DAUGHTER WERE DRIVING IN CAR WHEN ALL OF A SUDDEN WARNING LIGHTS CAME ON AND THE VEHICLE LOST ALL POWER IN THE MIDDLE OF TRAFFIC.NO BRAKES, BRAKES OR STEERING,THANKS GOD THERE WAS NO ACCIDENT

Jun 03, 2018

ON MY WAY TO WORK, I WAS MAKING A NEXT TURN AT A LIGHT WHEN MY CAR ALL OF A SUDDEN SHUT OFF AND THEN TURNED BACK ON TWICE IN A MATTER OF 15 SECONDS. THIS IS VERY DANGEROUS, IF IT WASN'T FOR THE VERY ATTENTIVE DRIVERS, I COULD'VE BEEN RAMMED!!! THE SECOND INCIDENT WAS AFTER I GOT OFF OF WORK. MY CAR WAS IN A PARKING GARAGE WHEN THIS HAPPENED. I TRIED STARTING MY CAR AND IT WOULDN'T START. I TRIED A SECOND TIME AND IT STARTED BUT THE ENGINE WAS REVVING REALLY HARD, LIKE I WAS ABOUT TO SPEED OFF OR SOMETHING. I TURNED THE CAR OFF AGAIN AND STARTED IT AGAIN FOR THE THIRD TIME AND "SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND REDUCED ENGINE POWER" ALL COME UP ON THE SERVICE SCREEN. AFTER READING MULTIPLE FORUMS ONLINE WITH HUNDREDS OF COMPLAINTS ABOUT THIS. I WAS SCARED TO DRIVE HOME. I DROVE AT ABOUT 40 MPH ALL THE WAY HOME (MY JOB IS A 25-30 MIN COMMUTE) AND FORTUNATELY I DIDN'T GET STRANDED AND MY CAR DIDN'T TURN OFF IN THE MIDDLE OF DRIVING LIKE SOME FOLK HAVE EXPERIENCED. GM NEEDS TO ADDRESS THIS PROBLEM. WHY ISNT THERE A RECALL YET?!

May 07, 2016

I TURN ON THE VEHICLE AND THEN IT SHUT OFF...LIKE THE IGNITION SWITCH IS FAULTY...THEN THE STABILITRAK COMES ON..I HAVE TO TURN THE KEY OVER SLOWLY SO IT WON'T HESITATE TO TURN ON OR SHIRT OFF

Sep 30, 2015

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE AND STABILITY CONTROL WARNING LIGHTS ILLUMINATED. ALSO, THE VEHICLE'S SPEED REDUCED INDEPENDENTLY AS THE ENGINE REDUCED POWER LIGHT ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Oct 20, 2014

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

4 complaints

CAR THREW MESSAGE SAYING REDUCED ENGINE POWER, SERVICE TRACTION CONTROL AND SERVICE STABILITRAK ALL AT ONCE. MY CAR WOULD NOT GO AND WAS LOSING SPEED WHILE I WAS ON THE INTERSTATE. I WAS FORCED TO PULL OFF AT A HEAVILY TRAVELED PART OF THE ROAD AND WAIT FOR ASSISTANCE. I HAD TO HAVE MY CAR TOWED AND WORKED ON. THE MECHANIC SAID THAT IT IS POSSIBLY A BAD THROTTLE BODY. I HAVE HAD THIS SAME THING HAPPEN TWO OTHER TIMES WITHIN LESS THAN A YEAR. I WOULD LIKE IT TO BE NOTED THAT THIS TIME IT LEFT ME IN A DANGEROUS SITUATION. I WENT FROM DOING THE SPEED LIMIT WHICH WAS 70 THEN IT GRADUALLY DECREASED IN SPEED UNTIL IT WOULD NO LONGER RUN AT ALL.

Apr 25, 2018

I WAS ON THE HIGHWAY DOING 60MPH AND MY DASH SHOWED A MESSAGE ENGINE POWER REDUCED, SERVICE TRACTION STATION, SERVICE STABILITRAK. THE STEERING WHEEL COMPLETELY LOCKED UP AND THE CAR SHUT OFF. I ALMOST CAUSED A MAJOR ACCIDENT A CAR HAD TO SWERVE AROUND ME. I MANAGED TO GET TO THE SIDE OF THE ROAD IN THE CONSTRUCTION AREA. THIS HAS TO BE LOOKED INTO. I'VE RESEARCHED ONLINE AND I SEE A LOT OF IMPALAS ARE HAVING THIS SAME PROBLEM. THIS SHOULD BE CONSIDERED A SERIOUS SAFETY RISK. *TR

May 16, 2014

TRAVELING AT HIGHWAY SPEED, THE DASHBOARD LIGHTS CAME ON AND THE VEHICLE BEGAN TO LOSE SPEED. STEPPING ON THE ACCELERATOR PEDAL HAD NO EFFECT AND I MOVED TO THE RIGHT LANE, I HAD BEEN PASSING ANOTHER VEHICLE AT THE TIME. I DROVE THE CAR AT THE SPEED WHICH IT PERMITTED WITH MY FOUR-WAY BLINKERS ON UNTIL I ARRIVED HOME. IT WAS AT NIGHT AND THERE WAS NO WHERE ELSE TO GO. THE NEXT DAY, THE PROBLEM WAS NOT EVIDENT, BUT I TOOK IT TO THE DEALER FROM WHOM I HAD PURCHASED IT, USED. THAT DEALER WAS UNABLE TO ASCERTAIN THE PROBLEM, AND TOOK THE CAR TO A LOCAL CHEVROLET FRANCHISE WHERE IT WAS "REPAIRED" AND RETURNED. SEVERAL DAYS LATER, THE SAME PROBLEM OCCURRED WHEN I WAS ENTERING A HIGHWAY I COULD NOT ACCELERATE INTO TRAFFIC. THIS TIME, AS IT HAPPENED DURING THE DAY, I AGAIN TOOK IT TO MY DEALER. IT WAS SUGGESTED THAT I DEAL DIRECTLY WITH THE LOCAL CHEVROLET DEALER TO WHOM HE HAD TAKEN THE CAR THE FIRST TIME. THAT DEALER HAD IT FOR SEVERAL DAYS. THE DEALERSHIP CONTACTED THE FACTORY DIRECTLY FOR INSTRUCTIONS TO FIX THE PROBLEM, . TO DATE, THERE HAS BEEN NO RE-OCCURRENCE OF THIS, NOR ANY OTHER PROBLEM. THE FIRST VISIT FOR REPAIR COST ABOUT $200 AND THE SECOND $500. I CONTACTED GENERAL MOTORS DIRECTLY AND THEY AGREED TO REFUND $250 EARLIER THIS YEAR. *TR

May 13, 2014

I WAS DRIVING DOWN THE INTERSTATE WITH THE CRUISE CONTROL ON WHEN SUDDENLY MY CAR JERKED AND A MESSAGE SHOWING "ENGINE POWER REDUCED, SERVICE STABILITRAK" SHOWED UP. I NOTICED THE RPMS JERKING UP AND DOWN WITH A PRETTY DRAMATIC RANGE. WHEN I SLOWED DOWN MY CAR STARTED SHAKING. THE WORST PART IS THAT WHEN I SHUT MY CAR OFF THE PROBLEM STOPS. THIS HAS HAPPENED 4 OTHER TIMES. ONCE WHILE IDLING. ONCE WHILE SLOWING DOWN FROM 55 TO 35 AND ONCE WHILE DRIVING ABOUT 35 MPH. THERE SEEMS TO BE NO PATTERN AND IT IS INTERMITTENT. *TR

Jan 15, 2014

WHEELS

4 complaints

'SERVICE STABILITRAK' 'SERVICE TRACTION' 'SERVICE BRAKE SYSTEM' WARNINGS ALERTING ONLY WHEN TURNING VEHICLE TO THE LEFT. ONLY LUMINATES DURING TURN, THEN TURNS OFF. ALERTS SHOW ON ALL TYPES OF ROADS AND AT ALL SPEEDS. NO CODES PULLED FROM COMPUTER.

Feb 18, 2018

MY CAR HAS WARN OUT TWO SETS OF TIRES ON THE REAR . THE STILL IS SHOWING . I HAVE ALWAYS KNOWN THE FRONT TIRES TO WARE OUT TWICE AS FAST AS THE REAR. HOWEVER, IT IS NOT HAPPENING WITH THIS IMPALA. FOR SOME REASON THE STEEL IN THE TIRES ARE ALWAYS SHOWING CLOSE TO THE MIDDLE OF THE TIRE. I DON'T DRIVE MUCH SO THIS IS A BIG PROBLEM FOR ME. WHEN IT HAPPENED THE FIRST TIME WITH THE TIRES THAT CAME ON THE CAR, I BOUGHT A NEW SET AND HAD THE CAR ALIGNED. IT HAS DONE IT AGAIN SO I BELIEVE THERE IS A DEFECT IN THE CAR.

Oct 23, 2016

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE WHEELS HAD SEIZED IN THE FRONT AND THE REAR WHEN, THE VEHICLE WAS IN MOTION. THE CONTACT HAD REPLACED ALL FOUR TIRES BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR ALIGNMENT NEEDED TO BE PERFORMED. IN ADDITION, THE ACCELERATOR PEDAL FAILED TO FUNCTION PROPERLY AND THE DEALER REPLACED THE PART. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED WHICH WAS UNREASONABLE FOR THE CONTACT. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Oct 12, 2016

PURCHASED SET OF 4 YOKOHAMA ASCEND 225/55TR17 ON AUGUST 27,2013 TO REPLACE OEM TIRES. A FRONT END ALIGNMENTS WAS COMPLETED @ 3,385 MILES BEFORE THE PURCHASE. ANOTHER FRONT END ALIGNMENT WAS COMPLETED @ 26,327 MILES ON JULY 2, 2015. TIRES WERE MAINTAINED AT 35PSI WITH ROTATIONS OCCURRING AT 6344, 26327, 33445 & 41614. WITH STEERING WHEEL VIBRATION OCCURRING, IT WAS DETERMINED TIRE SEPARATION OCCURRED ON THE RIGHT FRONT AT 49,179 MILES. TIRE WAS REPLACED AT A PRORATED RATE ON MAY 16, 2016. ON SEPTEMBER 7, 2016 A SIMILAR STEERING WHEEL VIBRATION WAS NOTICED APPROXIMATE 600 MILES FROM HOME. UPON NEARING HOME, EXCESSIVE STEERING WHEEL AND VEHICLE OSCILLATIONS WHERE OBSERVED AT SPEEDS >45MPH. ON SEPTEMBER 9, 2016 IT WAS DETERMINED THAT A SECOND TIRE HAD SEPARATED, THIS TIME IT WAS THE LEFT FRONT AT 49,625 MILES. TIRE WAS REPLACED AT A PRORATED BASIS. ALL MILEAGES ARE STATED IN TREAD WEAR WITH THIS COMPLAINT BEING BASED ON FMVSS & CFR EXPERIENCE

Sep 09, 2016

UNKNOWN OR OTHER,ENGINE

3 complaints

- SERVICE STABILITRAK. A REDUCED POWER LIGHT USUALLY INDICATES A FAIRLY SERIOUS PROBLEM WITH THE THROTTLE SYSTEM. WHEN THIS LIGHT ILLUMINATES THE VEHICLE WILL OFTEN GO INTO A 'SAFE MODE', WHICH WILL SEVERELY LIMIT THE SPEED OF THE CAR AND IN SOME CASES WILL RENDER THE VEHICLE UN-DRIVABLE.

Feb 26, 2021

TRANSMISSION FAILURE, VEHICLE CUT OFF IN THE MIDDLE OF THE STREET DURING RUSH HOUR. PEOPLE COULD NOT PUSH THE VEHICLE OUT OF STREET. TRANSMISSION /ENGINE LOCKED

Dec 17, 2016

CHECK ENGINE - THEN POWER REDUCTION - DOWN TO ABOUT 20 MILES PER HOUR - JERKING ALL OVER THE PLACE - THEN STABLETECK LIGHT COMES ON... EXTREMELY DANGEROUS. LOCAL DEALERSHIP SAYS THIS HAPPENS FREQUENTLY - AND THEY DON'T REALLY KNOW WHATS GOING ON... GM FIX IT PLEASE... I DON'T HAVE 80,000 AND NOW A BUSTED VEHICLE - WON'T BUY ANOTHER GM PRODUCT EVER... OH YEAH - RETIRED FROM GM FAMILY

Nov 07, 2016

STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

3 complaints

CHECK ENGINE LIGHT CAME ON. MESSAGE CAME ACROSS SAYING REDUCING ENGINE POWER. THEN SAID TO SERVICE STABILIZER. IT THEN TURNED OFF TRACTION CONTROL. WE WERE DRIVING HOME FROM VACATION WHEN THIS HAPPENED. AFTER A BIT DRIVING THE WHOLE CAR SHIFT OFF WHILE DRIVING 60MPH ON A BUSY HIGHWAY. THE MESSAGE ON DASH SAID IT DISABLED OUR STARTER. WE ALMOST DID NOT GET OFF THE ROAD SAFELY WE WERE IN THE LEFT LANE AND COULD NOT GET TO THE SHOULDER. MY HUSBAND HAD TO MAKE THE DECISION TO PASS ACROSS INTO ONCOMING BECAUSE THANKFULLY THERE WAS NO ONE COMING. *TR

Jun 14, 2020

WHILE DRIVING ON THE EXPRESSWAY AT ABOUT 65MPH MY CAR SUDDENLY ALERTED "SERVICE STABILTRAK, SERVICE TRACTION CONTROL, ENGINE POWER REDUCED" AND I WAS NOT ABLE TO UTILIZE CRUISE CONTROL ANYMORE AND IT STARTED TO SLOW DOWN TO APPROXIMATELY 40MPH. THEN MY VEHICLE STARTED TO JERKILY MOVE & THEN IT ALERTED "STARTER DISABLED SERVICE THROTTLE" AND MY CAR SHUT DOWN (STEERING ALTERED & CAR SHUT OFF). I WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD & TRIED TO RESTART MY CAR (UNSUCCESSFULLY FOR APPROXIMATELY 10 MINUTES). DID I MENTION I HAD MY 2 CHILDREN IN THE CAR WITH ME WHEN THIS HAPPENED? THIS WAS TERRIFYING AS MY CAR JUST STOPPED-I HAD MINIMAL WARNING & WHEN TRAVELING ON THE INTERSTATE IT COULD'VE BEEN A LOT WORSE. AFTER READING HOW FREQUENTLY THIS HAPPENS, WHY HASN'T IT BEEN RECALLED?

Jun 04, 2017

WHILE DRIVING AT 60 MPH, MESSAGES WERE FLASHING: SERVICE STABILITRAC SOON, REDUCED POWER TO ENGINE, CHECK TRACTION CONTROL. CAR DECELERATED TO 30 MPH ON THE HIGHWAY, HARD TO STEER. I PULLED OFF THE ROAD, TURNED IT OFF AND WAITED. SEVERAL MINUTES LATER IT RESTARTED AND I WAS ABLE TO DRIVE IT HOME. THE ENGINE LIGHT AND THE TRACTION CONTROL LIGHT STILL COME ON. IT SHIFTS HARD (AND IT'S AN AUTOMATIC TRANSMISSION). IN ADDITION, CRUISE CONTROL WILL NOT WORK DURING THIS CONDITION. *TR

Nov 29, 2013

STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

3 complaints

'TAKATA RECALL' WHILE DRIVING ON THE HIGHWAY, MY VEHICLE WILL LOSE POWER, WHICH CAUSE THE VEHICLE TO SHUT DOWN. ON THE DASHBOARD, SERVICE AIRBAG APPEARS AS WELL AS THE ABS LIGHT AND LOCK MODE COMES ON. THE VEHICLE KEY WILL NOT TURN TO OFF MODE UNTIL A FEW SECONDS. THEN ONCE THE VEHICLE ALLOWS THE KEY TO TURN TO OFF MODE, U HAVE TO WAIT A FEW SECONDS THEN THE CAR WILL START WITH NO PROBLEM AND THE ABS AND LOCK SIGNAL ON DASHBOARD GOES OFF. THIS HAS HAPPENED SEVERAL TIMES IN ONE TRIP ON THE HIGHWAY. THIS IS NOT SAFE AT ALL BECAUSE THE STEERING WHEEL ALSO GET STIFF AND THE TRACTION CONTROL COMES ON THE DASHBOARD AS WELL. WHAT CAN I DO ABOUT THIS? SHOULD I TAKE MY VEHICLE IN TO THE DEALERSHIP? THE LAST TIME THIS PROBLEM HAPPENED TO ME WAS MARCH 14, 2019

Mar 14, 2019

TAKATA RECALL THIS ISSUE IS THIS: I BOUGHT THE CAR IN DECEMBER 2015 FIRST MY ENGEN LIGHT COMES ON, THAN MY TRACTION CONTROLE LIGHT, THAN MY CAR TELLS ME TO SERVICE TRACTION CONTROLE, ENGEN POWER IS REDUCED, SERVICE STABIL TRACK, THE ENGEN CUTS I LOOSE POWER STEERING, AND I HAVE TO PULL OVER FOR 15 MIN WAITING FOR THE CAR TO REBOOT. I HAVE HAD THE CAR TO THE GM SHOP EVERY 2500-3000 MILES. THE SHOP REPLACED ALL THE FACTORY COVERED PARTS AND NOW WILL START GUESSING. THE FIRST FIX IS REPLACING SOME WIRES THAT ANOTHER SHOP REPLACED IN AN ATTEMPT TO FIX THIS SAME PROBLEM. NO ONE WILL FIX THIS DEATH TRAP. I WILL NOT DRIVE IT.

Jun 27, 2016

DRIVING AT APPROX 35 MPH, MY CAR SHOWED SERVICE STABILITRACK / SERVICE TRACTION CONTROL / VEHICLE IN REDUCED POWER. I DID HAVE REDUCED POWER, COULD NOT GO ANY FASTER THAN 15 OR 20 MPH. I CONTINUED DOWN THE ROAD ANOTHER BLOCK AND WITHOUT WARNING, THE CAR SHUTS DOWN WHILE GOING DOWN A SLIGHT GRADE,, WHICH CAUSE STEERING TO BECOME VERY HARD TO USE ALONG WITH LITTLE TO NO BRAKING, I ENDED UP GOING THRU A STOP SIGN AT THE BOTTOM OF THE GRADE BECAUSE OF LACK OF BRAKING POWER, LUCKILY NO VEHICLES WERE COMING, I GOT THE VEHICLE STOPPED, AND LOOKED AT THE DISPLAY, IT SAID IGNITION DISABLED, SERVICE THROTTLE. BY THE VEHICLE SHUTTING DOWN THAT IS A SAFETY ISSUE, THE VEHICLE SHOULD NEVER SHUT DOWN MAKING STEERING AND BRAKING ALMOST IMPOSSIBLE, IF IT FINDS AN ISSUE WITH THE THROTTLE, IT SHOULD JUST DISABLE THE THROTTLE SO I CAN STEER AND BRAKE WITHOUT PROBLEM. AFTER ATTEMPTING TO START THE VEHICLE A FEW TIMES WITHOUT SUCCESS, THE 4TH TIME I TRIED THE VEHICLE DID START BACK UP AND WAS ABLE TO CONTINUE TO WORK, BUT WAS DID NOT SEEM TO BE RUNNING RIGHT AND CHECK ENGINE LIGHT STAYED ON. *TR

Feb 16, 2015

AIR BAGS,SEATS

3 complaints

"TAKATA RECALL" VEHICLE INVOLVED IN A REAR END COLLISION, WAS PUSHED INTO ONCOMING TRAFFIC AND HIT HEAD ON. AIR BAG NEVER DEPLOYED ADDITIONALLY THE BACK OF DRIVERS SEAT COLLAPSED INTO THE REAR SEAT

Feb 12, 2018

Crash: 1

Injuries: 1

WELL I HAVE NOT TO MANY COMPLAINTS AS I DO MY OWN MAINTENANCE BUT SINCE I PURCHASED THE CAR USED AT 32000 MILES AT 83000 DRIVER SEAT HEATER UNION AND NOW AT 114764 MILES SERVICE AIR BAGS LIGHT IS ON DISPLAY AND LIGHT IS ILLUMINATED AT ALL TIMES. IT STARTED WHEN CAR WAS TURNED ON SEPT 30 2017 IN THE MORNING.

Oct 05, 2017

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE REAR SEAT MIDDLE HEAD REST OBSTRUCTED HER VIEW OF THE ROADWAY WHEN LOOKING THROUGH THE REAR VIEW MIRROR. THE HEAD REST COULD NOT BE REMOVED. THE CONTACT ALSO NOTICED THAT THE FRONT PASSENGER SIDE AIR BAG WAS NOT PUSHED FLAT DOWN INTO THE COMPARTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,855.

Feb 06, 2012

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE

3 complaints

WHEN TAKING LEFT TURNS THE CAR MAKES A LOUD GRIND NOISE THEN THE STABILITY CONTROLL WILL TURN ON. NOW THE CHECK ENGINE LIGHT AND STABILITY CONTROLL LIGHT POPPED ON WHILE DRIVING WHILE ALSO HAVING ENGINE POWER REDUCED WHICH THEN APPLIED MY BRAKES CAUSING ME TO ALMOST GO OFF THE ROAD.

Dec 25, 2017

MY SERVICE STABILITRACK, REDUCE ENGINE POWER LIGHT CAME ON WHILE I WAS EXITING THE FREEWAY. WHEN THIS HAPPENED I HAD ALMOST NO BRAKE PEDAL. I COULDN'T STOP AT THE LIGHT AT THE END OF THE EXIT, LUCKILY NO OTHER CARS WERE AROUND. IF I HAD BEEN ON A MAIN STREET AT 45MPR AND HAD TO STOP FOR A RED LIGHT I WOULD HAVE NEVER STOPPED ON TIME. I'M VERY LUCKY NO CARS WERE AT THE LIGHT WAITING OR COMING IN A DIFFERENT DIRECTION WITH THE GREEN LIGHT. I SEE THIS PROBLEM ALL OVER EDMUNDS AND ON YOU TUBE AND AS FAR AS I CAN TELL IT'S 100% CHEVROLET. HOW CAN THIS NOT BE A RECALL. THERE ARE DOZENS AND DOZENS OF THE SAME COMPLAINT ON EDMUNDS AND YOU TUBE. IT SEEMS LIKE EVERY YOU TUBE VIDEO HAS A DIFFERENT FIX FOR THE PROBLEM....FROM PULLING OUT THE FUSE TO THE STABILITRACK TO OVER A THOUSAND DOLLARS IN REPAIRS. DOES THERE HAVE TO BE A DEATH TO GET THE ATTENTION OF CHEVROLET. THE LIGHT HAD COME ON A FEW TIMES BEFORE BUT THIS WAS THE FIRST TIME IT HAPPENED WHILE I WAS DRIVING. USUALLY IT CAME ON AND I WOULD TURN THE CAR OFF FOR A FEW MINUTES AND IT WOULD BE FINE......SO HOW COULD THIS BE ANYTHING BUT A MALFUNCTION IF IT GOES OFF AND ON AT ANY WHIM. THEY MUST KNOW ABOUT THIS PROBLEM AS IT SEEMS TO BE VERY PREVALENT AND AGAIN FROM WHAT I HAVE READ IT'S ALWAYS A CHEVROLET.

Feb 21, 2017

WHILE DRIVING DOWN THE HIGHWAY, MY CAR SHUT DOWN. THIS WAS VERY DANGEROUS. I PULLED OVER ON THE SHOULDER AND EVERY LIGHT WAS ON STATING ENGINE POWER REDUCING. I HAVE HAD THIS SAME PART REPLACED TWICE IN 1.5 YEARS AND THERE IS SOMETHING SERIOUS WRONG WITH THE IMPALA.

May 25, 2016

VISIBILITY/WIPER

3 complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING IN A RAIN STORM, THE WINDSHIELD WIPERS FAILED TO FUNCTION DURING USE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A FAULTY BEARING IN THE WINDSHIELD WIPER TRANSMISSION AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT THE CONTACT STATED HE WAS INFORMED THAT THERE WERE NO RECALLS AND NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

Apr 27, 2017

AFTER THE NOVELTY OF MY NEW CARE WORE OFF, I BECAME AWARE OF THE PROBLEM OF LIMITED VISIBILITY WHEN LOOKING OUT THE REAR WINDOW. THE MIDDLE HEADREST IN THE BACK SEAT OBSCURES MUCH OF THE WINDOW! I AM EXTRA CAREFUL WHEN BACKING UP BECAUSE OF THIS LIMITED VISIBILITY. I AM CONCERNED WHEN MY KIDS DRIVE THIS CAR BECAUSE, AS YOU KNOW, YOUNGER DRIVERS DON'T ALWAYS LISTEN TO THEIR PARENTS. IN ADDITION, MY DAUGHTER ISN'T NEARLY AS TALL AS I AM AND THE BACKSEAT MIDDLE HEADREST IS EVEN MORE OF AN ISSUE WITH SHORTER PEOPLE. THIS ISN'T A DEFECT, PER SE, BUT JUST AN EXTREMELY HAZARDOUS DESIGN FLAW. LOOKING ON YOUR WEBSITE, I AM NOW AWARE THAT I AM NOT THE ONLY ONE WITH THIS CONCERN. I AM GLAD GM REDESIGNED THE 2012 MODEL TO TAKE THIS HAZARD AWAY BUT WHAT ABOUT FOR THIS 2011 MODEL YEAR? *TR

Aug 25, 2013

TL* THE CONTACT OWNS 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEAD REST IN THE VEHICLE WAS TOO LARGE AND THE SIDE VIEW MIRRORS WERE TOO SMALL. THE DEALER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3. THE VIN WAS UNAVAILABLE.

Oct 03, 2012

STEERING,SERVICE BRAKES,ENGINE

3 complaints

TODAY OUR 2011 IMPALA DISPLAYED MSGS FOR "SERVICE TRACTION CONTROL, SERVICE STABILITRACK, ENGINE POWER REDUCED". WE STARTED TO PULL OVER AS IT DRAMATICALLY SLOWED. THE ENGINE THEN DIED. WE WERE ON A 6 LANE HIGHWAY GOING 45. THIS COULD HAVE BEEN DEADLY. WE RECEIVED A RECALL LETTER FOR THE THROTTLE POSITION SENSOR. THE DEALER DID NOT REPAIR IT BECAUSE THEY COULD NOT REPRODUCE THE ERROR.

May 31, 2016

THE VEHICLE IS ALWAYS SHAKING WHEN BRAKING THE VEHICLE MAKES WEIRD SOUNDS WHEN TURNING THE VEHICLE JERKS ALL THE TIME OR SOMETHING WHEN TRYING TO STEP ON THE GAS THE VEHICLE WON'T GO

Oct 06, 2015

REDUCED ENGINE SIGNAL CAME ON SHORTLY AFTER SERVICE TRACTION, BRAKES, STEERING, CAME ON THEN CAR SHUT OFF NO POWER TO ANYTHING. BRAKES, STEERING NOTHING WORKED. PUT CAR IN NEUTRAL TO TRY A RESTART NOTHING. GOT CAR TO A COMPLETE STOP TOOK THE KEY OUT. THE DASH MADE A WEIRD NOISE ALMOST LIKE SOMETHING RESET. I PUT KEYS BACK IN TURNED THE KEY CAR STARTED NO PROBLEM ONLY THING THE CHECK ENGINE LIGHT WAS ON. TOOK VEHICLE HOME WENT BACK LATER THAT NIGHT. STARTED IT UP AND CHECK ENGINE LIGHT WAS OFF. THIS HAPPENS ALMOST ONCE AWEEK. 2ND ISSUE HEATER BLOWER GOING DOWN THE ROAD JUST SHUT OFF WEATHER -2 PLUS A WIND CHILL. HAD IT SERVICED THEY REPLACED A MODULE BLOWER RAN FINE FOR 4 DAYS, WEATHER ADVISORY WINDCHILL TEMP IS -10 45 MILES AWAY FROM HOME HEATER BLOWER NOT WORKING AGAIN. *TR

Feb 15, 2015

TRACTION CONTROL SYSTEM,ENGINE

3 complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED AS THE TRACTION CONTROL AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT WHILE ATTEMPTING TO INSPECT THE VEHICLE, BURNING FUMES EMITTED IN AND AROUND THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE COULD HAVE BEEN DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 34,239.

Nov 04, 2014

Fire: 1

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED TO 40 MPH. THE TRACTION AND ENGINE POWER REDUCING WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Oct 17, 2014

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A REDUCTION OF ENGINE POWER WITH THE ILLUMINATION OF THE TRACTION CONTROL AND STABILITY CONTROL WARNING INDICATORS. THE FAILURE OCCURRED ON ICY AND DRY ROAD SURFACES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Feb 27, 2014

ENGINE AND ENGINE COOLING

3 complaints

THE A/C MOTOR BEHIND THE GLOVE BOX IS MAKING A CLICKING NOISE AND I HAVE NOTICED ON A LOT OF GM AND CHEVY VEHICLES THE SAME DEFECT. I THINK THIS SHOULD DEFINITELY BE A RECALL CONSIDERING A LOT OF PEOPLE I KNOW HAVE THE SAME PROBLEM. *TR

Jul 18, 2014

FIRST INCIDENT WAS ON (05-29-2014CHECK ENGINE LIGHT, SERVICE TRACTION SYSTEM, AND REDUCED POWER LIGHTS CAME ON. CAR TOOK OFF WITH A JERK. HAD CAR SCANNED FOR CODES. CAME BACK AS THE THROTTLE POSITION SENSOR. HAD THAT CHANGED TODAY(06-06-2014) AND CODE CLEARED OUT. WAS DOING GREAT UNILL THIS EVENING WHILE I WAS DRIVING HOME TONIGHT ,(06-06-2014),ON HIGHWAY DOING 56 M.P.H. AND CAR SHUT OFF. CHECK ENGINE LIGHT CAME ON, SERVICE TRACTION CONTROL SYSTEM, AND REDUCED ENGINE POWER. I QUICKLY VEERED OFF INTO MEDIAN AND TURNED FLASHERS ON. THERE WERE SEVERAL CARS BEHIND ME. CAR WOULD NOT START RIGHT AWAY. AFTER SEVERAL MINUTES IT STARTED WITH ONLY CHECK ENGINE LIGHT ON. MY CHILDREN AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED HAD I NOT BEEN ABLE TO REACT AS QUICKLY AS I DID. OBVIOUSLY I AM NOT THE ONLY ONE EXPERIENCING THIS SAME ISSUES BASED ON THE INVESTIGATIONS ON HERE. I HAVE ALSO RESEARCHED ON MANY GM FORUM POSTS WITH MANY REPORTING THE SAME ISSUES. GM BASICALLY APOLOGIZES IN THE FORUMS AND TELLS THEM TO TAKE IT UP WITH THE DEALERSHIP. *TR

Jun 06, 2014

WE WERE ON THE TURNPIKE GOING ABOUT 60MPH WHEN THE ENGINE LIGHT CAME ON. THE SERVICE LIGHT FOR TRACTION CONTROL AND SERVICE STABILITRAK WARNINGS CAME UP ON THE DASH. IT ALSO SAID REDUCING POWER TO ENGINE. THE CAR SLOWED IN SPEED AND BEGAN SHAKING. SERVICE THROTTLE CAME UP ON DASH ALSO. WE HAD NO WHERE TO PULL OFF. THERE IS NOT MUCH OF A BURM ON THIS INTERSTATE AND BEFORE WE COULD GET TO A PULL OFF AREA THE CAR SHUT DOWN IN THE ROAD. WE HAD TO SET THERE FOR 10 MINUTES BEFORE THE CAR WOULD RESTART SO THAT WE COULD GET TO A SAFER PLACE. I HAD MY CHILDREN IN THE CAR IN THE MIDDLE OF THIS ROAD WITH TRACTOR TRAILERS SWERVING AROUND ME CONSTANTLY. ALL I COULD DO WAS PRAY NO ONE WOULD HIT US. WE EVEN CONTACTED 911 FOR ASSISTANCE. SINCE THIS DAY WE HAVE HAD THE SAME CONTINUOUS PROBLEMS. I WILL NOT TRAVEL ON THE INTERSTATES WITH THIS VEHICLE FOR FEAR OF THIS HAPPENING AGAIN. THERE DOESN'T SEEM LIKE THERE IS ANY ONE PARTICULAR THING THAT SETS THIS OFF. BUT SEEMS TO BE WORSENING. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE TAKEN CARE OF BY GM. FROM THE CHEVY FORUMS ON THE IMPALA IT SEEMS THIS A PROBLEM WITH THEIR IMPALAS AND THEY SHOULD HAVE TO REPAIR THIS PROBLEM WITH NO COST TO THE CONSUMER BEFORE SOMEONE IS KILLED. *TR

Mar 28, 2013

STEERING,ELECTRICAL SYSTEM,ENGINE

2 complaints

Service stabilitrak warning, followed by reduced engine power, then car starts jerking.

Jan 05, 2024

TRAVELING A STATE HIGHWAY AT THE LEGAL SPEED OF 70 MPH, HAD TO BREAK VERY HARD. AS THE CAR SLOWED DOWN THE ENGINE SHUT OFF AND POWER STEERING FAILED.

Aug 13, 2016

ELECTRICAL SYSTEM,VISIBILITY/WIPER

2 complaints

I NOTICED MY REAR DEFROST HAS QUITE WORKING. I FIGURED IT WAS A FUSE SO I WASN'T TO WORRIED ABOUT IT. WE'VE HAD A LOT OF SNOW RECENTLY AND FIGURED I BETTER CHECK MY FUSES. THE RELAY IS WORKING THAT IS LOCATED UNDER THE HOOD. WE TRACED TO WIRING THROUGH THE FIRE WALL AND DOWN TO WHERE IT COMES INTO THE VEHICLE (DOWN BY YOUR FEET). THERE IS A WIRING THERE AND ONCE WE DISCONNECTED IT WE NOTICED IT IS BURNT VERY BAD. WHERE THE TWO PIECES CONNECT TOGETHER IS MELTED AND IS BLACK. THIS COULD HAVE BEEN EXTREMELY BAD IF IT WOULD HAVE CAUGHT FIRE.

Jan 29, 2021

THE REAR DEFOGGER ON MY VEHICLE STOPPED WORKING. INVESTIGATION LEAD TO A VIDEO ON THE INTERNET SHOWING A MELTED CONNECTOR ON THE PASSENGER SIDE FUSE BOX. FOLLOWING THE STEPS IN THE VIDEO I FOUND THE EXACT SAME BURNED UP CONNECTOR UNDER THE CARPET OF MY VEHICLE. PHOTOS INCLUDED. THE CONNECTOR WAS CLEARLY NOT DESIGNED TO HANDLE THE CURRENT THE FUSE WAS ALLOWING TO FLOW THROUGH. THIS IS A FIRE RISK AS WELL AS AN INCONVENIENCE AS NOW MY REAR DEFOGGER IS INOPERATIVE. I NEVER SMELLED THE BURNING PART BUT LOST CLEARING ABILITY ABOUT THREE WEEKS AGO WHEN DRIVING IN COLD WEATHER.

Dec 28, 2019

SUSPENSION,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

WE WHERE COMING HOME AND HEARD A LOUD SNAP ON MY RIGHT SIDE BY THE WHEEL AND AS WE REDUCE SPEED THE CAR STARTS TO SHAKE VIOLENTLY AND THE TRACTION SENSORS WENT OFF THE CAR REDUCED SPEED DANGEROUSLY ON THE FRW WITH TRAFFIC BEHIND US AND HARD TO STEER... AND MOMENTS AFTER THE CAR SHUT OFF.

Dec 26, 2019

I HEAR A HORRIBLE GRIND WHEN MAKING A LEFT HAND TURN AFTER A STOP, CAR ALSO FELT LIKE IT DID NOT WANT TO GO FORWARD CAUSING HESITATION IN LEFT HAND TURN - VERY DANGEROUS WITH ONCOMING TRAFFIC. HAVE HAD IT TO MECHANIC MANY TIMES, EITHER THEY COULDNT FIND THE PROBLEM OR WOULD FIX THIS OR THAT AND THEN PROBLEMS RIGHT BACK WITHIN DAYS IF NOT HOURS. OCCASIONALLY GET SERVICE STABILITRAC AND/OR ABS LIGHTS, USUALLY LIGHTS WOULD CLEAR BY NEXT DAY WHEN I TOOK TO MECHANIC AND AGAIN THEY'D EITHER FIND NO PROBLEM OR TRY A FIX -STILL A PROBLEM. I BELIEVE THEY'RE GOING TO TRY TO REPLACE WHEEL BEARING NEXT BUT FROM ALL FORUMS I'VE READ THIS DOESN'T SEEM TO HELP PEOPLE EITHER, PROBLEM COMES RIGHT BACK, RECENTLY RACK AND PINION HAD TO BE REPLACED COSTING $700 TO FIX, WITHIN 2 DAYS I HEARD THE GRIND, HAD HESITATION ON A LEFT HAND TURN, NOTICED FLUID UNDER MY VEHICLE UPON RETURN HOME, HOPED IT WAS A/C CONDENSATION, WITHIN DAYS THE POWER STEERING IS GOING OUT AGAIN - TURNS OUT NEW RACK AND PINION IS LEAKING AND CAR IS COMPLETELY OUT IF POWER STEERING FLUID AGAIN AFTER 2 WEEKS. I CAN'T HELP BUT WONDER IF THE SOUND AND GRIND ISN'T WHAT'S CAUSING MY RACK AND PINION ISSUES AS WELL? HAVE OWNED 2 YEARS NOW WITH THIS PROBLEM CONTINUOUSLY THROUGHOUT OWNERSHIP OF THE VEHICLE. APPROX. 68K MILES ON IT WHEN PURCHASED NOW ALMOST 90K HAVE TO BE VERY CAUTIOUS MAKING LEFT HAND TURNS THAT THERE IS NO ONCOMING TRAFFIC AS HESITATION MAY CAUSE YOU TO GET HIT IF VEHICLE CAN'T TURN IN TIME. HAVE TO COMPLETELY LET OFF GAS AND TRY AGAIN SOMETIMES STILL GRINDS IF SO REPEAT IS ALL YOU CAN DO. BECOMING VERY SCARY AND COSTLY WITH NO FIX FOUND SO FAR!!! PLEASE INVESTIGATE! MULTIPLE POSTS REGARDING SAME ISSUE SOME ON NEWER MODELS, VERY MUCH A SAFETY ISSUE I CAN'T EVEN TEACH MY CHILD TO DRIVE IN THE CAR AS I AM AFRAID FOR THEIR SAFETY IN IT, AS WELL AS MY OWN SAFETY EVER TIME I TRY TO MAKE A LEFT HAND TURN.

May 23, 2017

STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

2 complaints

TAKATA RECALL I KEEP HAVING THE ABS LIGHT ALONG WITH TRACTION CONTROL LIGHT TURN ON EVERY OTHER DAY AND IN MORNINGS IT DISAPPEARS AS I DRIVE. CAR HAS 60129 MILES ON IT AND I HAVE READ ON IMPALA FORUMS IT IS COMMON BUT NO RECALLS ISSUED YET.

Jul 14, 2019

I WAS DRIVING DOWN THE HIGHWAY GOING 70MPH WHEN MY SERVICE ENGINE LIGHT CAME ON AND A MESSAGE STATING THE STABLITRAK IS ON AND THE ENGINE IS REDUCING SPEED! ACCELERATION PEDAL WOULDN'T DO ITS JOB

Aug 17, 2015

VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

2 complaints

JANUARY 2019 WAS DRIVING ON A VERY CONGESTED INTERSTATE 95 AT THE POSTED SPEED LIMIT OF 65. A WARNING POPPED UP ON MY DASH BOARD.SERVICE STABIL TRAK ENGINE IN REDUCED POWER. IT WAS LIKE I LONGER CONTROLLED MY CAR. THE SPEED SUDDENLY DROPPED. I WENT FROM 65MPH TO MAYBE 30MPH. IT FELT LIKE MY BRAKES WERE BEING APPLIED . I BECAME SCARED AND ALMOST STARTED TO PANIC. BUT BECAUSE I WAS IN THE FAR RIGHT LANE I WAS ABLE TO PULL OFF THE INTERSTATE. I SAT THERE ON THE SIDE OF THE INTERSTATE WITH MY HEART RACING AND MY HANDS LOCKED ON THE STEERING WHEEL SO HARD THEY CRAMPED UP. I TURNED OFF MY CAR AND REMOVED THE KEYS FROM THE IGNITION. I THANKED GOD I WAS ALONE IN THAT CAR. I THANKED GOD THE CAR BEHIND ME WAS NOT TAILGATING ME. I WAITED FOR ABOUT 5 MINUTES AND THEN PUT THE KEY BACK IN THE IGNITION AND STARTED THE CAR UP. THE WARNING WAS GONE BUT THE SERVICE ENGINE LIGHT REMAINED ON. I WAS SCARED TO DEATH TO MERGE BACK ONTO THE INTERSTATE SO I PUT ON MY FLASHERS AND DROVE ON THE SHOULDER AT 20-30MPH UNTIL I GOT TO THE FIRST EXIT. I MADE IT HOME. I CALLED A CAR REPAIR COMPANY. THEY TOLD ME THE SENSOR MORE THAN LIKELY NEED TO BE RESET. THEY SUGGESTED I TAKE IT TO A CHEVY DEALERSHIP SERVICE CENTER. THE NEXT DAY I STARTED MY CAR UP AND ALL WARNING WERE GONE SO I DID NOT TAKE IT TO THE SERVICE CENTER. THE CAR RAN FINE UNTIL TODAY 52/20/2019. I JUST FILLED MY TANK UP WITH GAS. TURNED IT ON PUT IT IN GEAR AND DROVE 20FEET WHEN THE SAME ERROR CAME ON . I HAD LOOKED UP THIS ERROR ON THE INTERNET. SEEMS LOTS OF AMERICANS HAVE ALMOST BEEN KILLED BECAUSE A CAR MAKER HAS A MECHANISM BUILT IN TO IT VEHICLE THAT TAKES CONTROL OF THE SPEED TO WHICH THE VEHICLE IS TRAVELING. PEOPLE ARE SPENDING A LOT MONEY TO FIX AN ISSUE THAT SEEMS TO NOT HAVE A FIX. CHEVROLET IS PUTTING THE LIVES AND THE LIVES OF OTHERS ON THE ROADS IN JEOPARDY WITH THEIR STABIL TRAK COMPUTER SENSORS.YOUR FAILING AMERICANS

May 20, 2019

2/17/2015 WAS THE SECOND EVENT. I WAS DRIVING APPROX- 65 MPH UP A MOUNTAIN WHEN MY ELECTRONIC DISPLAY PANEL SHOWED STABILITRACK/SERVICE TRACTION CONTROL/VEHICLE IN REDUCED POWER. AS THE POWER SUDDENLY REDUCED I LOST POWER STEERING CONTROL AND BRAKE FUNCTION. SINCE I WAS TRAVELING AT A UP HILL GRADE, I WAS BARELY ABLE TO JERK THE STEERING WHEEL ENOUGH TO ROLL ACROSS THE LANE OF TRAFFIC BESIDE ME TO THE SIDE OF THE ROAD. I WASN'T ABLE TO GET OUT OF THE ROAD COMPLETELY AND WAS ALMOST HIT BY A LOGGING TRUCK. AFTER REMOVING THE KEYS FROM THE IGNITION FOR A FEW MINUTES, I RESTARTED THE CAR WITHOUT ANY HESITATION. THE ENGINE LIGHT STILL REMAINS ON AT THIS TIME. I DID CONTACT ONSTAR AND HAVE THEM RUN A DIAGNOSTIC TEST WHICH REVEALED A PROBLEM WITH SUPPOSED FUEL SYSTEM. I HAVE NOT TAKEN IT TO A DEALERSHIP YET. AFTER SO MANY COMPLAINTS ON VARIOUS SITES THAT I HAVE REVIEWED, LOOKS LIKE GM WOULD DO A RECALL AND INVESTIGATE THE PROBLEM BEFORE SOMEONE LOSES THEIR LIFE. *TR

Feb 18, 2015

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM

2 complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE TRACTION CONTROL, SERVICE STABILITRAK, AND REDUCE POWER INDICATORS ILLUMINATED. WHEN THE FAILURE OCCURRED, THE VEHICLE SUDDENLY DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE ACCELERATOR PEDAL, BUT THE FAILURE CONTINUED. THE LOCAL DEALER (MALCOLM CUNNINGHAM CHEVROLET, 2031 GORDON HWY, AUGUSTA, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 139,000. *TT CONSUMER STATED TRACTION CONTROL STABILITY THE ENGINE LIGHT STAY ON AND THE ENGINE REDUCE POWER.*JB

Jan 17, 2019

STARTED CAR HAD CAR FOR 2YRS NOW NO PROBLEM WHAT SO EVER AND THE SERVICE TRACTION AND STABILITY CONTROL AND ALSO REDUCED ENGINE POWER CAME ON AS WELL AS ENGINE LIGHT IT JERKED WENT IT SHIFTED AND DIDN'T ACT LIKE IT HAD IT POWER AS ALWAYS BUT I JUST DROVE IT 35 MPH TO GET IT HOME THIS I WOULD THINK IS A GREAT BIG SAFETY ISSUE SHOULDN'T GM HAVE A RECALL ON THIS? *TR

Apr 19, 2014

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

2 complaints

CAR GETS SERVICE STABITRACK, TRACTION CONTROL AND ABS WARNING ON DASH. REPLACING WHEEL HUBS WITH SENSORS DOES NOT FIX THIS ISSUE. SOMETIMES THE CAR WILL WANT TO APPLY BRAKES WHILE DRIVING OR REDUCE ENGINE SPEED. I HAVE BEEN THROUGH MANY FORUMS WITH PEOPLE REPORTING THE SAME ISSUE ON THE SAME CAR AND THROUGH MULTIPLE YEARS OF MANUFACTURING. FROM THE RESEARCH I HAVE DONE IN THE LAST FEW DAYS IT LOOKS LIKE HUNDREDS OF OWNERS HAVE REPORTED THIS ISSUE BUT CHEVROLET IS NOT DOING ANYTHING TO CORRECT IT. NOT SURE AT THIS POINT IF IT IS THE WIRING HARNESS CAUSING THE PROBLEM OR IF THIS COULD BE SOMETHING WITH THE COMPUTER THAT CONTROLS THE STABITRACK, ABS AND TRACTION CONTROL. IF CARS ARE LOOSING POWER AND OR THE BRAKES ARE BEING APPLIED WITH OUT DRIVER CONTROL THIS CAN LEAD TO DANGEROUS DRIVING CONDITIONS FOR THE CAR OWNER PASSENGERS AND EVERYONE ELSE DRIVING ON THE SAME ROAD. WITH HOW MANY PEOPLE ARE REPORTING THIS I DO NOT SEE WHY THE CAR OWNER SHOULD NEED TO PAY THOUSANDS OF DOLLARS TO DIAGNOSE AND MAYBE FIX THE ISSUE. FROM WHAT I HAVE READ SOME PEOPLE HAVE HAD TO PAY FOR MULTIPLE SERVICE EVENTS AND THE ISSUE STILL NOT RESOLVED.

Dec 14, 2018

DEC 2013 VEHICLE HIT POT HOLE WHILE BRAKING AT APPROACHING INTERSECTION, AFTER THAT WARNING LIGHTS STARTED FLASHING ABS BRAKES/TRACT CONTROL/STAB CONTROL, I WAS UNABLE TO BRAKE, THEN SHUT DOWN. SINCE THEN TEMP GAUGE WENT BAD N WAS REPLACED. THE 3 ABOVE DASH WARNING LIGHTS CONTINUED INTERMITTENTLY, WORSE WHEN IT RAINED. AT TAKE OFFS N TURNS CAR WOULD JAR N ABS BRAKE SYSTEM WOULD PULSATE(GRABS). HUB/SPEED SENSOR WAS REPLACED, THIS DID NOT HELP. ACCESSORY OUTLETS, WHEN CONTAINED W A CHARGER, DOESN'T MAINTAIN CONTACT W POWER SOURCE (SUCH AS DISCONNECTION/LOOSE CONNECTION), CAUSING POWER SURGE RESULTING IN 2 IPHONES TO HAVE BAD AUX PORTS. MAY 2014 BLOWER MOTOR STARTED INTERMITTENTLY NOT WORKING FOR SECONDS, THEN MINUTES UNTIL TODAY SEPT 6TH, 2014 WHEN SOMETHING UNDER-DASH (NEAR BLOWER MOTOR) OVERHEATED FILLING CAR WITH SMOKE, THEN CAR SHUT DOWN WHILE MOVING ONCE AGAIN, CAR SMELLS AWFUL FROM THE BURNING! CAR HAS BEEN A LEMON AND NOT COVERED UNDER POWER TRAIN! SEEMS LIKE AUXILIARY ELECT FUSE BOX(PASSENGER RT FOOT BOARD), AND HARNESS IS SHOT AS WELL AS WHICHEVER HARNESS IS SENDING POWER TO SPEED SENSOR, AMONG MANY OTHER THINGS I COULD NOT MENTION (PROBLEMS/DEFECTS) DUE TO SO MANY OTHER ISSUES W THIS 2011 IMPALA WHICH IS NOW WORTH 7000 AS TRADE AT CHEVY, I PAID 13500 ON OCT14, 2014! I'VE CHECKED SEVERAL GROUND CONNECTS N THEY SEEM OKAY. *TR

Sep 06, 2014

Fire: 1

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

2 complaints

UPON STARTING STABILITRAK NEEDS SERVICE. REDUSED ENGINE POWER AND CHECK ENGINE LIGHT ALL CAME ON AND CAR RAN ROUGH. REATART AND CAR RUNS BUT CHECK ENGINE LIGHT SATYS ON.

Oct 14, 2018

MY SON WHILE DRIVING HIGHWAY SPEEDS 60-70MPH, THE CAR DISPLAY WOULD SAY "REDUCED POWER" FOLLOWED BY "SERVICE STABILLATRAC", "SERVICE TRACTION CONTROL". SHUTTING CAR DOWN AT HIGHWAY SPEEDS. SHUT CAR OFF FOR 5-10 MINUTES AND WOULD B FINE FOR A WEEK, A MONTH, SIX MONTHS!!! THIS HAS BEEN GOING ON INTERMITTENTLY FOR OVER A YEAR!! CAR NOT UNDER WARRANTY AND CANNOT AFFORD TO TAKE TO DEALER EVERY TIME IT HAPPENS, NEEDLESS TO SAY NO ONE DRIVES IT BUT ME. HAVE NOT TAKING TO DEALER BECAUSE RESEARCH ONLINE AND NOTHING SEEMS TO BE A SURE FIX!! OTHER PEOPLE ARE REPLACING THROTTLEBODY,S, GAS PEDALS, GAS CAPS, ABS SENSORS, VARIOUS WIRING HARNESSES, BATTERIES, GROUNDS, COMPUTERS WITHOUT ANY OF THEM BEING A SURE FIX. SOMEONE WILL OR MAY HAVE ALREADY BEEN KILLED BY THIS MALFUNCTION AND UNFORTUNATELY DID NOT LIVE TO SAY THE CAR DID THIS!!!! I KNOW FROM READING ONLINE FORUMS AND THE SUCH THAT THIS SEEMS TO BE A VERY COMMON OCCURANCE ON MULTIPLE YEARS OF THIS MODEL!! ALL OF THIS ON TOP OF A $2 KEY SWITCH FIX THAT TOOK HOW MANY TO DIE BEFORE ANYTHING WAS DONE!!!

Sep 13, 2015

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

2 complaints

I LEFT WORK TO GO PICK UP MY DAUGHTER AT THE AIRPORT (ABOUT AN HOUR AWAY) BUT HEARD DINGING AND SAW THAT I WAS GETTING THE MESSAGE TO SERVICE STABILITRAK/TRACTION CONTROL AND THAT ENGINE POWER IS REDUCED. LUCKILY I WAS NOT ON A HIGHWAY AT THE TIME, BUT I WOULD HAVE BEEN IF IT HAD HAPPENED WHILE I WAS PICKING UP MY DAUGHTER. I DROVE STRAIGHT HOME INSTEAD AND MY HUSBAND HAD TO LEAVE WORK TO PICK UP OUR DAUGHTER. I AM TAKING THE CAR TO THE DEALER NEXT WEEK FOR SERVICE. IT APPEARS THAT THIS IS A VERY COMMON ISSUE WITH THIS MODEL AND NEEDS TO BE ADDRESSED BY GM.

Jun 27, 2018

WHEN THE TRACTION CONTROL SYSTEM ACTIVATED THE ENGINE IDLE DECREASED AND THE SYSTEM COULD NOT LOCATE THE NEW THROTTLE POSITION. THIS CAUSED THE ENG POWER REDUCTION AND FAULT WARNINGS ON ENG TCS AND SCS TO LIGHT IN ORDER TO DRIVE I HAD FAULTS CLEARED AND TURNED OFF SYSTEMS. GM SAYS THE CODES HAVE TO BE READ TO FIX.UNSAFE.

Oct 04, 2015

SUSPENSION

2 complaints

TL* THE CONTACT CALLED ABOUT A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A FAILURE THAT SEEMED LIKE A FLAT TIRE. THE TECHNICIAN DIAGNOSED THAT THE REAR SUSPENSION ADJUSTABLE LATERAL LINK CAME APART WITHOUT WARNING. THE TECHNICIAN REPLACED THE PART WITH AN AFTERMARKET PART, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CALLED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000.

May 24, 2018

I READ MY CAR HAS A RECALL ABOUT THE FRONT TIRES SUSPENSION AND LATELY, I BEEN HEARING A CLICKING NOISE ON MY FRONT TIRES WHEN I'M DRIVING OR TURN THE CORNERS OF SIDE STREETS.

Mar 07, 2018

WHEELS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

2 complaints

WHEN COMING TO A STOP MY ABS SERVICE STABILITY TRACTION CONTROL SERVICE BRAKE LIGHTS ALL COME ON THEN MY 2011 HESITATION TO STOP WHEN BRAKING. EVEN IF I GO SLOW OR JUST STOPPING AT A STOP SIGN. IT PUSHES MY FOOT FROM THE BRAKE. A CRANKING NOISE SOUND. I HAVE GOTTEN BRAKE, TIRE RODS, ROADERS AND NEW TIRES. I DON'T KNOW WHAT ELSE TO DO. THIS HAPPENS SPECIFICALLY WHEN ON THE HIGHWAY WHEN HAVING TO COME TO A SUDDEN STOP. I ALMOST CRASHED SEVERAL TIMES NOT BEING ABLE TO STOP. MIND YOU MY CAR ONLY HAS 65000 MILES ON IT. THIS IS JUST TOO SOON.

Apr 24, 2018

I CONTINUE TO HAVE PROBLEMS WITH MY FRONT LEFT HUB AFTER REPLACING. I HAVE REPLACED THE WIRING HARNESS AS WELL. WONDERED IF THERE ARE SERVICE BULLETINS WITH THIS SAME ISSUE. WHILE DRIVING THE CAR IT MAKES A HORRIBLE GRINDING NOISE DESCRIBED TO ME AS THE HUB ADJUSTING THE SPEED OF ONE TIRE TO MATCH THE OTHER. IT ALSO FLASHES BRAKE ASSIST AND STABILITRACK ISSUES AS WELL AS ANTI LOCK ALERT. THIS HAPPENS MOSTLY TURNING LEFT BUT MOST RECENTLY EVEN WHILE DRIVING STRAIGHT DOWN THE ROAD.

May 02, 2017

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

JUNE 8 2013: WHEN DRIVING, NOTICED ON THE FREEWAY, IT WASN'T SMOOTH AT TIMES. THE TRANSMISSION'S SHIFTING WAS PRETTY ROUGH. NO INDICATION OF ANY ISSUES POPPED UP ON DASHBOARD. WHEN ARRIVING AT FREEWAY RAMP, IT FELT LIKE I WAS HYDROPLANING, BUT ON GRAVEL. THEN, NOTICED WHEN PRESSING THE ACCELERATOR, WAS NOT GOING ANYWHERE, BUT FELT LIKE I WAS IN NEUTRAL. WAS ABLE TO PULL IN AND TAKE A LOOK... TRANSMISSION FLUID WAS FINE... NOTHING POPPED UP ON THE DASHBOARD. NOTHING! THE INDICATORS FOR TIRES, OIL, ETC WERE SHOWING INFO, BUT NOTHING TO INDICATE IT HAD DIED!! DROPPED IT OFF AT THE DEALERSHIP - HAD JUST BOUGHT IT IN JULY 2012. 11 MONTHS LATER, THIS?!?!? THEY ARE SAYING THEY HAVE NEVER SEEN IT THIS BAD, EVEN WHEN COMPARED TO OTHER OLLLLLLDER CARS, THIS WAS THE WORST. THEY HAVE TO REPLACE THE ENTIRE TRANSMISSION. THEY CALLED IN THE GM PEOPLE TO TAKE A LOOK AT IT.THEIR AUTO TRANS CONCERN: CUSTOMER STATES TOWED IN TRANSMISSION WILL NOT MOVE AT TIME OF WRITE UP REVERSE AND FORWARD WORKING INPUT AND REACTION CARRIER EXCESSIVE CLEARANCE METAL IN TORQUE CONVERTER., VALVE BODY, BURNT CLUTCHES CALL TAC CASE #71-1194752825 PRIVE COMP ADVISED TO REPLACE TRANS DUE TO COST WITH SRTA. ORD SERIAL #619ASBWJR6J PRELACW TIH SRTA FLUSH CODE 693FFEE5 THEY REPLACED IT UNDER WARRANTY... TOTAL COST WAS $4400 AUG. 29, 2017. THE REPLACED TRANSMISSION FAILED. WE WERE ON THE FREEWAY, JUST GOT OFF, WHILE IN MOTION, THERE WAS SOME REALLY ROUGH VIBRATION. COULD NOT GO ANY FASTER THAN 25 MPH. NO LIGHT INDICATIONS ON THE DASHBOARD. IT TELLS ME IF FLAT TIRE, BLINKER IS ON, THE TEMPERATURE OUTSIDE, ETC ETC, BUT NOTHING WRONG WITH THE TRANSMISSION. I'M NOT SURE IF IT'S RELATED, BUT WE SMELLED VINEGAR EVERY TIME WE STARTED THE CAR FOR ABOUT 4 DAYS STRAIGHT. WE NOTICED THAT WHEN ACCELERATING, IT'S OKAY, BUT WHEN LETTING OFF THE GAS ON THE FREEWAY, IT "SHUDDERS."

Aug 30, 2017

I PURCHASED THE IMPALA ON JUNE 16, 2014, THERE WAS SOME POPPING NOISE FROM THE DASH BOARD ON THE PASSENGER'S SIDE. THE SALE'S MANAGER HAD ME BRING THE CAR IN FOR REPAIR THE NEXT DAY. THE CAR WAS REPAIRED WITHIN 2-3 DAYS. I FOUND OUT IT WAS THE ACTUATOR SENSOR. IN JANUARY 2015 THE TRANSMISSION HAD TO BE REPLACED. LUCKILY IT WAS UNDER THE POWERTRAIN WARRANTY. NOW 8 MONTHS LATER TO THE DATE (MARCH 12, 2015), THE STABILIZER TRACK-ENGINE REDUCE POWER LIGHT AND MESSAGE CAME. I CAME TO A STOP. CUT THE CAR OFF FOR 15-20 MINUTES ONLY FOR THE LIGHT TO REAPPEAR AFTER MOMENTS OF DRIVING. I GOT TO WORK. THE CAR SAT FOR 9 HOURS AND STILL THE LIGHT ILLUMINATED IMMEDIATELY UPON STARTING THE CAR. I FOUND OUT IT IS THE SAME PROBLEM AND THE EXTENDED WARRANTY DOES NOT WANT TO COVER IT. I AM AT MY WITS END AND NOW THE FINANCE COMPANY WANTS ME TO CONTINUE TO PAY MY MONTHLY CAR NOTE FOR A CAR THAT IS NOT TOTALLY DRIVABLE...WHY??? GM SHOULD PAY!!! *TR

Mar 17, 2015

POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

DRIVING DOWN THE HIGHWAY THE CAR SHOOK AND JERKED THEN THE ENGINE POWER REDUCED, SERVICE STABILITRACK, AND SERVICE TRACTION CONTROL SHOWED UP ON MY DASHBOARD. THE CHECK ENGINE LIGHT CAME ON AND SO DID THE TRACTION LIGHT AND THEY STAYED ON. THE RPM METER IS AVERAGING BETWEEN 3 AND 4 WHEN IT USUALLY AVERAGES BETWEEN 1 AND 2. ALSO, THE SPEED HAS BEEN REDUCED.

May 26, 2016

WHILE AT A COMPLETE STOP, WHEN THE VEHICLE IS IN DRIVE, AS I ATTEMPT TO PUSH THE ACCELERATOR TO DRIVE THROUGH AN INTERSECTION, THE CAR WILL STALL FOR A SECOND, MAKE NOISE THAT SOUNDS LIKE A WHINE, AND THEN JUMP FORWARD LIKE IT'S HAVING A DIFFICULT TIME FINDING FIRST GEAR. THE VEHICLE DOES THIS EVERY SO OFTEN, BUT NOT ALL THE TIME. I'VE TAKEN IT INTO CAR X, MY LOCAL CHEVROLET DEALERSHIP, AND ANOTHER LOCAL GOODYEAR TIRES DEALER, BUT NOBODY HAS ANY IDEA WHAT I'M TALKING ABOUT. THE VEHICLE HAS BEEN HOOKED UP TO A COMPUTER AND TECHNICIANS HAVE LOOKED AT IT, BUT JUST SCRATCH THEIR HEADS. THERE IS EVEN A FORUM ONLINE REGARDING THIS HAPPENING WITH OTHER CHEVY IMPALA OWNERS [XXX] AND OWNERS SEEM TO PUT LOTS OF MONEY INTO THE ISSUE BUT WITH NO RESOLVE. ** THE ISSUE SEEMS TO REMEDY ITSELF WHEN I TURN OFF THE TRACTION CONTROL. ** THERE HAVE BEEN A COUPLE OF CLOSE CALLS WHERE I'LL BE PULLING THROUGH A BUSY INTERSECTION AND THE CAR WILL STALL AND I'LL FEEL LIKE I'M ABOUT TO BE HIT BECAUSE THE CAR "DIES" FOR A SECOND. I FEEL THIS IS A REAL SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *AN

Aug 11, 2015

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

2 complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE ENGINE STALLED AND THE ENGINE STABILITY POWER REDUCTION WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL AND RE-LEARNED IDLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ALSO, WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFT BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAILING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 44,815. UPDATED 01/12/16*LJ *CN *TR

Jan 06, 2016

WHEN DRIVING, NOTICED ON THE FREEWAY, IT WASN'T SMOOTH AT TIMES. THE TRANSMISSION'S SHIFTING WAS PRETTY ROUGH. NO INDICATION OF ANY ISSUES POPPED UP ON DASHBOARD. WHEN ARRIVING AT A FREEWAY RAMP, IT FELT LIKE I WAS HYDROPLANING, BUT ON GRAVEL. THEN, NOTICED WHEN PRESSING THE ACCELERATOR, WAS NOT GOING ANYWHERE, BUT FELT LIKE I WAS IN NEUTRAL. WAS ABLE TO PULL OVER AND TAKE A LOOK... TRANSMISSION FLUID WAS FINE... NOTHING POPPED UP ON THE DASHBOARD. NOTHING! THE INDICATORS FOR TIRES, OIL, ETC WERE SHOWING INFO, BUT NOTHING TO INDICATE IT HAD DIED OR IF THERE WERE ANY ENGINE ISSUES. HAD BROUGHT IT TO THE DEALERSHIP WHERE I HAD BOUGHT THE CAR 11 MONTHS AGO. THE MECHANICS WERE SAYING THAT THEY HAVE NEVER SEEN SUCH AN HUGE TRANSMISSION FAILURE BEFORE. THEY WOULD HAVE TO REPLACE THE WHOLE THING. *TR

Jun 25, 2013

UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

2 complaints

ON THE MORNING OF TUESDAY, JUNE 2ND, 2015 JUST AFTER 10AM I WAS LEAVING MY APARTMENT MANAGERS OFFICE AND WHEN I WAS GOING IN REVERSE AND THEN TO DRIVE AND TOUCHED THE ACCELERATOR THE IMPALA BEGAN TO SHAKE AND ON THE DASHBOARD IT SAID THE ENGINE POWER REDUCED TO HALF AND THERE WAS A PROBLEM WITH THE STABILITRAK. WHEN I PARKED IN FRONT OF MY APARTMENT BUILDING, I TURNED THE CAR OFF THEN BACK ON AND IT WAS STILL SHAKING/ IDLING ROUGH AND ON THE DASHBOARD IS CONTINUED TO READ, "ENGINE POWER REDUCED BY HALF" AND MENTIONED STABILITRAK. THE ENGINE LIGHT WAS ALSO ON DURING THIS TIME. I LEFT THE CAR AND RETURNED 10 MINUTES LATER AND ENGINE LIGHT WAS STILL ON AND WHILE IT NO LONGER IDLED ROUGHLY, IT STILL HAD STIBILITRAK ON THE DASHBOARD.

Jun 02, 2015

DRIVING ALONG AND CAR JUST ACCELERATED AND COULD NOT GET IT TO STOP OR SLOW DOWN. TRACTION CONTROL LIGHT CAME ON, ENGINE REDUCE POWER, LOW ENGINE POWER, SERVICE STABILITY TRAK, CHECK ENGINE LIGHT. I WAS PUSHING DOWN ON THE BRAKE TRYING TO GET THE CAR TO STOP OR AT LEAST SLOW DOWN BUT THE CAR SEEMS AS IF IT WAS GETTING FASTING THEN IT MADE A JERK AND I BUMPED MY HEAD AGAINST THE WINDOW, AND MY FOOT GOT STUCK UNDER THE PEDAL AND KNEE GOT JAMMED . MY MOM GOT HURT ALSO AND BEING JERKED BACK AND FORTH.

May 22, 2015

Injuries: 2

STEERING,VEHICLE SPEED CONTROL,ENGINE

2 complaints

I WAS DRIVING ON A HIGHWAY GOING APPROXIMATELY 55 MPH, THE ENGINE LIGHT, STABILITY CONTROL LIGHT, AND REDUCED ENGINE POWER LIGHT CAME ON AT THE SAME TIME. WITHIN TWO (2) MINUTES OF THE DASH WARNING LIGHTS COMING ON, THE CAR COMPLETELY SHUT IT SELF OFF WHILE I WAS DRIVING IN THE LEFT LANE GOING 55 MPH. I LOST STEERING, HAD NO POWER, OR BRAKING. I THREW THE CAR IN NEUTRAL, IN AN ATTEMPT TO GET IT STARTED IT WHILE I WAS IN MOTION WITH NO POWER. THE IMPALA DIDN'T EVEN TRY TO TURN OVER. THE CAR WASN'T RESPONDING BECAUSE THE POWER STEERING / BRAKING WAS NOT RESPONDING. THE IMPALA WENT INTO "LIMP MODE" WITHOUT WARNING. I LET THE CAR COST FOR A WHILE UNTIL I COULD FIND A SAFE SPOT TO APPLY THE EMERGENCY BRAKE. I REALLY HAD TO MUSCLE THE STEERING WHEEL WITH SOME SIGNIFICANT FORCE TO GET IT TO TURN. I HAVE NEVER HAD ANY PROBLEMS WITH THIS VEHICLE BEFORE THIS ISSUE. IT TURNS OUT THAT THE "PEDALASSEMBLY" GAS PEDAL SENSOR WENT BAD, CAUSING THE 2011 IMPALA TO GO INTO "LIMP MODE" WHILE I WAS DRIVING. *TR

Mar 20, 2015

2/17/2015 WAS THE SECOND EVENT. I WAS DRIVING APPROX- 65 MPH UP A MOUNTAIN WHEN MY ELECTRONIC DISPLAY PANEL SHOWED STABILITRACK/SERVICE TRACTION CONTROL/VEHICLE IN REDUCED POWER. AS THE POWER SUDDENLY REDUCED I LOST POWER STEERING CONTROL AND BRAKE FUNCTION. SINCE I WAS TRAVELING AT A UP HILL GRADE, I WAS BARELY ABLE TO JERK THE STEERING WHEEL ENOUGH TO ROLL ACROSS THE LANE OF TRAFFIC BESIDE ME TO THE SIDE OF THE ROAD. I WASN'T ABLE TO GET OUT OF THE ROAD COMPLETELY AND WAS ALMOST HIT BY A LOGGING TRUCK. AFTER REMOVING THE KEYS FROM THE IGNITION FOR A FEW MINUTES, I RESTARTED THE CAR WITHOUT ANY HESITATION. THE ENGINE LIGHT STILL REMAINS ON AT THIS TIME. I DID CONTACT ONSTAR AND HAVE THEM RUN A DIAGNOSTIC TEST WHICH REVEALED A PROBLEM WITH SUPPOSED FUEL SYSTEM. I HAVE NOT TAKEN IT TO A DEALERSHIP YET. AFTER SO MANY COMPLAINTS ON VARIOUS SITES THAT I HAVE REVIEWED, LOOKS LIKE GM WOULD DO A RECALL AND INVESTIGATE THE PROBLEM BEFORE SOMEONE LOSES THEIR LIFE. *TR

Feb 18, 2015

AIR BAGS,ENGINE

2 complaints

TL* THE CONTACT OWNED A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. THE DRIVER SIDE FRONTAL AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, ARM, AND CHEST. MEDICAL ATTENTION WAS RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AFTER THE CRASH OCCURRED. THE FAILURE MILEAGE WAS 113,000.

Sep 29, 2014

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE THE BRAKES WERE APPLIED, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK, BACK, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE DRIVER AND REAR PASSENGER SIDE DOORS, SIDE PANEL, TRUNK, AND REAR BUMPER WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 10/09/14*LJ THE CONSUMER STATED FUMES WOULD ENTER THE VEHICLE THROUGH THE VENTS. THE VEHICLE EXPERIENCED ROARING NOISES IN THE REAR ON THE HIGHWAY. UPDATED 3/26/2015 *JS

Aug 20, 2014

Crash: 1

Injuries: 1

TIRES,WHEELS

2 complaints

GOODYEAR EAGLE LS2 TIRES. VIBRATION AT 60 MPH CHEV DEALER CHECKED VEHICLE RECENTLY AND SAID THAT IN 3 OF THE 4 TIRES, THE STEEL BANDS HAD SHIFTED AND THAT THE TIRES SHOULD BE REPLACED AS SOON AS POSSIBLE. *TR

Aug 22, 2014

I WAS DRIVING HOME FROM WORK AND THE CAR STARTED ACTING LIKE IT WAS UNEVEN. I GOT TO WHERE I COULD PULL OVER AND FOUND A BALLOON GROWING OUT OF THE SIDE OF MY TIRE. THE CAR IS NOT THAT OLD AND THE TIRES IN MY PAST IMPALA'S HAVE LASTED MUCH LONGER. I AM NOT HAPPY WITH THIS. I HAD TO CALL SOMEONE TO HELP ME SO THAT IT DIDN'T EXPLODE AND CAUSE MORE DAMAGE. *TR

Jul 19, 2013

ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

2 complaints

THE CHECK STABILILINK / REDUCED ENGINE POWER LIGHT CAME ON AT START. AFTER SHUTTING THE VEHICLE DOWN AND RESTARTING THE LIGHT WENT OFF. I WAS TRAVELING ON THE HIGHWAY WHEN THE REDUCED ENGINE POWER LIGHT CAME ON. I PULLED OVER, RESTARTED THE CAR AND IT WAS FINE. AFTER STOPPING AND RESTARTING SEVERAL MORE TIMES, THE ENGINE LIGHT REMAINS ON AND THE CHECK. THE STABILIZING WARNING CONTINUES. THE CAR IS COMPLETELY UNRELIABLE AT THIS TIME. SINCE THIS OCCURRED OVER EASTER, THERE ARE NO MECHANICS AVAILABLE,LEAVING ME WITH NO CAR AND CANCELLED APPOINTMENTS AND LOST WAGES TO START THE WEEK. *TR

Mar 30, 2013

WHILE DRIVING ON CITY BELTWAY, I WAS CHANGING LANES AT 50 -55MPH WHEN MY CAR EXPERIENCE SHUDDER AND THE MESSAGES THAT CAME ON SCREEN WAS ENGINE REDUCING POWER, CHECK STABILITY CONTROL, CHECK TRACTION CONTROL LIGHTS FLASH AND WHAT APPEARED TO BE ROUGH IDLING. THE NEXT INCIDENT HAPPEN OFF AND ON FOR SEVERAL DAYS. THE LAST KNOWN WAS 1/3/2013 630AM AND 115PM I WOULD HAVE TO SSHUT DOWN AND RESTART UNTIL THE MESSAGE DISAPPEARS. THE THING THAT REALLY SHOOK ME UP WAS WHEN I WAS MERGING ONTO THE HIGHWAY IN THE MORNING AROUND 6:45AM THERE WAS A SEMI AND OTHER VEHICLES BEHIND ME SO I ATTEMPTED TO MERGE AT ABOUT 30-50 WHEN THE MESSAGES APPEARED AND THE SEMI WAS PRACTICALLY ON MY TAIL. MY HEART JUMPED OUT MY CHEST BUT I REMAINED CALMED AND LUCKILY THERE WAS A MEDIAN STRIP AHEAD. I ASK MYSELF SITUATION COULD HAVE GONE WRONG AND CAUSED A MAJOR ACCIDENT OR GOTTEN KILLED FROM BEING RAMMED FROM BEHIND ALL BECAUSE I COULD'NT ACCELERATE.I HAVE A SMALL VIDEO TO BACK THIS UP. I TOOK IT TO THE DEALER AND THEY SAID THAT THERE WAS NO RECALL NOTICE AND THAT THEY WOULD NEED TO GET THE CODE AND CHARGE ME 129.00 FOR DIAGNOSTIC. THIS IS CLEARLY A SAFETY ISSUE AND WHO KNOWS HOW MANY WAS KILLED BEHIND THIS. *TR

Jan 03, 2013

VEHICLE SPEED CONTROL,SEATS

2 complaints

AFTER I PURCHASED THIS VEHICLE THIS SUMMER I NOTICED THAT THE ENGINE WOULDN'T ACCELERATE WHEN PULLING OUT IN FRONT OF TRAFFIC PLUS I HAD TO REALLY PRESS HARD ON THE GAS PEDAL TO GET POWER ON SMALL INCLINES. TOOK IT TO A DEALERSHIP AND OF COURSE THEY COULDN'T FIND ANYTHING WRONG WITH IT. IT SEEMS THAT IF THE ENGINE LIGHT ISN'T ON THEY DON'T HAVE A CLUE. SO I TOOK THE MECHANIC FOR A LITTLE DRIVE AND HE STILL COULDN'T FEEL ANYTHING WRONG OR HEAR THE SLIGHT SQUEAK IN THE GAS PEDAL BUT FINALLY TOLD ME ABOUT THE SENSORS IN THE PEDAL AND THAT HE WOULD LUBE IT. AFTER HE LUBED THE ACCELERATOR THE VEHICLE RAN GREAT FOR AWHILE AND NOW IT IS STARTING AGAIN AND THE GAS PEDALS SQUEAK IS MORE NOTICEABLE WHEN DEPRESSING IT. THE THING IS MY FULL WARRANTY HAS NOW EXPIRED AND I DOUBT THAT CHEVY WOULD COVER ANY COSTS. ANOTHER THING IS THE HEADRESTS IN THE BACK SEAT ARE WAY TOO BIG. YOU PRACTICALLY HAVE TO DISLOCATE YOUR SHOULDER TO SEE OUT THE BACK WINDOW WHEN BACKING UP; THIS IS A REAL SAFETY ISSUE FOR VISION. THEY NEED TO HAVE A RECALL TO REPLACE THE WHOLE BENCH AND GET RID OF THESE HIGH HEADRESTS! *TR

Sep 22, 2012

MY FIRST ISSUE WAS WITH THE CENTER HEAD RESTRAINT IN THE BACK WHICH TOTALLY BLOCKS VISION USING THE REAR VIEW MIRROR. I ASKED THE DEALER TO REMOVE IT AND I WAS TOLD THEY COULD NOT. BACKING UP IS IMPOSSIBLE EXCEPT WITH THE SIDE MIRRORS AND TRAFFIC IMMEDIATELY BEHIND IS BLOCKED WHEN DRIVING. THIS IS A SERIOUS SAFETY HAZARD. THERE HAVE BEEN MANY COMPLAINTS BUT GM REFUSES TO ISSUE A RECALL TO ADJUST THESE HEADRESTS. ALSO, I LIVE IN THE TN MOUNTAINS AND THE CRUISE CONTROL COMPLETELY DISENGAGES WHEN GOING DOWNHILL. THE DEALERSHIP TOLD ME "THIS WAS NORMAL AND ALL NEW CARS DID THIS TO SAVE GAS"! I'M NOT THAT MUCH OF AN IDIOT! CRUISE CONTROL IS SET TO MAINTAIN SPEED.... PERIOD! PLEASE.... CAN YOU HELP? *TR

Apr 25, 2012

SERVICE BRAKES, HYDRAULIC

2 complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKE PEDAL WAS TOO NARROW AND WHEN DEPRESSED, THE CONTACT'S FOOT WOULD SLIP OFF THE BRAKE PEDAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 190 AND THE CURRENT MILEAGE WAS 6, 8000.

Mar 06, 2012

DRIVING DOWNHILL A TRUCK PULLING A TRAILER BRAKE SUDDENLY IN FRONT OF ME CAUSING ME TO HAVE TO BRAKE HARD. THE BRAKE PEDAL SHUDDERED AND FELT LIKE I NEEDED TO TAKE MY FOOT OFF THE BRAKE BUT I COULDN'T! ADDITIONALLY THE STEERING WHEEL SHUDDERED HORRIBLY SIDE TO SIDE. BRAKING ON THE REMAINDER OF THE HILL AND FOR A WHILE AFTER HAD THE SAME CHATTERING, SHAKING, SHUDDERING, AND SORT OF BRAKE GRINDING FEELING MAKING ME FEEL LIKE I COULD NOT RELY ON THE BRAKES AND MAYBE THE STEERING WAS HAVING PROBLEMS TOO. SCARED ME AND FELT TERRIBLY UNSAFE!!!! THIS HAPPENED ONCE BEFORE ABOUT A YEAR AGO WITH THIS CAR IN A SIMILAR DOWNHILL SUDDEN BRAKING SITUATION. I DRIVE TO AVOID HAVING TO BRAKE SUDDENLY BUT SOMETIMES IT IS UNAVOIDABLE AND I DON'T WANT TO DRIVE THIS CAR ANYMORE BECAUSE IT FEELS TOO UNSAFE. *TR

Nov 13, 2011

STRUCTURE

2 complaints

5 DAYS AFTER PURCHASING THE IMPALA I SLICED MY LEG QUITE SEVERELY (2"X3" AND 1/2" DEEP) SIMPLY BY CLOSING THE DOOR. THE BOTTOM CORNER OF BOTH THE DRIVER AND PASSENGER DOOR COME TO A VERY SHARP POINT. BECAUSE OF MY AGE AND SIZE I NEED STAND FAIRLY CLOSE TO THE DOOR TO CLOSE IT. THIS VEHICLE IS VERY DANGEROUS, ESPECIALLY FOR CHILDREN AND ELDERLY, ACTUALLY ANYONE WHO MAY BE A LITTLE WEAKER THAN AVERAGE. I TRIED TO RETURN OR EXCHANGE VEHICLE BUT DEALERSHIP WANTED ME TO TAKE A $4315 LOSS. I WOULD STAY AWAY FROM THIS VEHICLE AND DEALERSHIP

Jul 18, 2011

Injuries: 1

2011 CHEVROLET IMPALA. CONSUMER DEFECTIVE LEFT REAR DOOR *TGW THE CONSUMER STATED THE LEFT REAR DOOR MOLDING WHERE THE CHROME MET THE DOOR WAS NOT ALIGNED PROPERLY. THE DEALER PURCHASED THE VEHICLE BACK FROM THE CONSUMER.

May 10, 2011

SUSPENSION,UNKNOWN OR OTHER

1 complaint

The Mechanic Wedige Automotive in Elkhorn Wi, use AC Delco Parts, Just in This year He installed The Rear Swaybar links part#45G0403 The same part Broke Twice and put the same for the third time. We don't know if is going to brake for the third time, but we are afraid that if we drive in a highway we can be on a bad car accident. The second time it broke, our car got left wheelbearing damage and rear brake pads according the same mechanic that warranty the same defective part and keep putting the same defective part brand. We don't know what to do because our life was in danger twice, we don't want die if that cause a bad accident due to defective parts third time. Please help us.

Nov 12, 2023

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

This problem has happened for many many years. Made appointments @ Fuccillo Chevy dealer, by then it’s gone off & they don’t know! Well, just occurred again when getting new tires @Dunn pulling in. 2011 impala Stabilitrak, engine power loss, then check engine light! Thank goodness the mechanic printed me the codes & what they mean!! SO- P2138 Throttle/pedal pod sensor voltage correlation DTC P0523 Engine oil pressure sensor/switch high input Same complaint of loss of power as I’ve now seen others write about!! Voltage referring to throttle ‘s ability to open/close properly. An electrical malfunction in manufacturing! RECALL!!! Obviously I actually have another impala- 2007 that the rear defrost wire’s actually burnt @ control junction, been replaced now. Could’ve caused a fire !! High beam lights come on intermittently when using the turn signals!! Stand by your product !!!! I have 2 Impala’s, 2007, 2011. My mother has Impala, 2015. My sister has an Impala, 2017. Impala family I guess- kinda funny, all are black Impalas!!! I’ve seen numerous complaints of this same issue! Defect! R u waiting 4 an accident or a death? GO !!!! Has happened numerous times b4 This report, Chevy dealer has previously stated can’t anything because the code disappears on its own. What’s with that? Resets itself?? It does!! Sure have had it happen, 20 x’s?? I make an appointment & by that time- gone! Seriously!!! Finally caught it 2 code it !!

Nov 12, 2023

STEERING,SUSPENSION,POWER TRAIN

1 complaint

Grinding from turning. Numerous Radiators, Transmission problems over and over. Jerking not pulling. Stalling in the road.Control Arm needed again. Brakes and Rotors grinding.

Apr 19, 2023

ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES

1 complaint

Stabilizer control an brake system wheel barrier or Tyrod when driving its like the wheels start trying to twist another way almost crashed on the highway with my grandkids in the vehicle i having driving the vehicle since an irecentl looked up recall an it says stabilizing an brake system when press on gas .it's like tires shifting make the vehicle slow moving an feel a grinding when feet on gas...recently look an it says its 2 recalls chevy 2011 impala

Feb 14, 2023

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

Today, 6-12-2022, driving on US Highway 80 at 65 mph headed toward Phenix City, AL from Columbus, GA, the the engine shuddered, then the "Stabilitrack Service Light" came on, along with the check engine light, and a message for "reduced engine power." Then, the engine suddenly cut out as I was going uphill between the Riverchase Exit and the Summerville Exit. Luckily, I was driving and not my wife. I was able to glide the car back to the right shoulder of the road under ZERO power, and shut the ignition down. Cars were passing me at 65-75 mph, and I was very fortunate not to have caused an accident. After sitting there for about 5 minutes in 96 degree heat and my wife freaking out in the passenger seat, I restarted the car and eased it to the Summerville Exit, and slowly drove home, about another 6 miles. We were damn lucky not to have been hit by another car, as this happened on a what is essentially a freeway. After researching this , it seems this is a common problem being reported on this Model, the Chevy Impala. I'm sure Chevrolet knows about this...the company should be forced to recall this car model and fix it before folks start getting killed due to total engine failure...especially at a high speed like I was driving.

Jun 12, 2022

STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

Brake assist, traction control, stablitrack, and ABS lights continually coming on. When breaking while making a turn the breaks slip or give and then suddenly grab hold causing a grinding sound. Car wobbles while these lights are on causing a noticeable change in stability and control.

Jul 05, 2021

SERVICE BRAKES, AIR

1 complaint

2011 Chevrolet Impala. Consumer writes in regard to illuminated ABS light. THE CONSUMER STATED THE BRAKE ASSIST, STABILITRAK, AND TRACTION CONTROL LIGHTS WERE ILLUMINATED. THE VEHICLE WOBBLES.

May 18, 2021

ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

WHEN DRIVING THE ABS LIGHT ILLUMINATES, W/ACCOMPANYING MESSAGE: "SERVICE STABILTRAK" FOLLOWED BY 'SERVICE TRACTION CONTROL". CAR GRINDS WHEN TURNING LEFT. TODAY THE GAS PEDAL FELT LIKE IT WAS PUSHING BACK WHEN PRESSED THEN IT FELT LIKE IT LOCKED UP FOR A SECOND.

Apr 08, 2021

SUSPENSION,ELECTRICAL SYSTEM,STRUCTURE

1 complaint

BACK DRIVER PASSENGER DOOR IS STUCK. WILL NOT OPEN AT ALL, LOCKS DON'T UNLOCK MOST OF THE TIME AND DON'T LOCK AT ALL. ALWAYS HAVE TO LOCK MANUALLY. NEW STARTER REPLACED BUT STILL SEEMS TO NOT WANT TO START. KNOCKING NOISE IN DASH. FRONT PASSENGER HEATED SEAT DOESN'T WORK, WHEN THE HEAT BUTTON IS PUSHED THE LIGHT BLINKS AND TURNS BACK OFF. VENTS DON'T WORK WELL. AND VEHICLE IS STATIONARY, IN MOTION... ALSO WHEN VEHICLE SPEEDS UP THE MUSIC GETS LOUDER ..

Nov 23, 2020

STEERING,SUSPENSION,STRUCTURE

1 complaint

ON MY FRONT LOWER CONTROL ARMS THE BRACKET THAT ATTACHES TO THE FRAME AND THE CONTROL ARM ITSELF HAS SNAPPED COMPLETELY OFF ON MY FRONT PASSENGER SIDE AND YOU CAN TELL THAT THE WELD THAT WAS PREVIOUSLY HOLDING IT ONTO THE FRAME ITSELF WAS A WEAK POINT IN THE WHOLE CROSS MEMBER FRONT K FRAME AND I FOUND IT VERY DANGEROUS I HAVE NO CLUE ON HOW TO FIX THIS AND WAS WONDERING IF YOU GUYS HAD A RECALL ON IT AND ARE WILLING TO FIX IT THIS IS A BIG PROBLEM AND VERY DANGEROUS I KNOW THAT I CANNOT HAVE IT REWELDED ON I DO NOT KNOW WHAT TO DO AND ALMOST KILLED ME AS I WAS DRIVING.

Nov 06, 2020

Crash: 1

POWER TRAIN,AIR BAGS,SERVICE BRAKES

1 complaint

THE BRAKES ARE AUTOMATICALLY STOPPING WHILE DRIVING ON A CITY STREET. THE TRANSMISSION HAS A PRESSURE VALVE CODE THAT WILL NOT GIVE A DEFINITE READING.THE AIRBAGS LIGHT STAYS ON ALONG WITH THE ABS AND STABILITY TRAK LIGHT STAYING ON.

Nov 05, 2020

WHEELS,SERVICE BRAKES,ENGINE

1 complaint

WHEN I GOT THE CAR I NEW IT NEEDED NEW TIRES SO I WENT TO THE TIRE SHOP FRO.M THE DEALERSHIP BUT I ASK THE DEALER IF THE CAR HAD BEEN IN AN ACCIDENT BECAUSE I COULD FEEL IT SHIMMY HE WAS TRYING TO SALE ME AND 2009 BUT I COULD HERE ITS POWER STEERING PUMP WAS OUT THEY WERE BOTH THE SAME PRICE IT ONLY MADE SINCE TO GET THE NEWER CAR. AFTER PUTTING NEW TIRES ON I SEEN IT NEEDED OIL CHANGE THEN AND TRANSMISSION NEEDED SERVICED. WHILE I WAS DOING THAT I CALLED TO ASK THE GUY IF HE WAS GOING TO HELP ME OUT. LOL YEA BRING IT IN ALL CHARGE YOU TWICE AS MUCH AS THE PLACE YOU ARE AT RIGHT NOW SO I LET HIM KNOW I WOULD LET ALL MY FRIENDS KNOW. IT WAS ONE THING AFTER ANOTHER. ITS BEEN ONE THING AFTER ANOTHER THEN THE FLAPPER FOR THE VENT STARTED FLAPPING AND MAKES AN AWFUL NOISE ALL THE TIME THERE NO WORKING AIR CONDITIONING SO I TOOK IT TO A MECHANIC TO LOOK AT IT NEEDS BRAKES AND ROTTERS AND THE LIST GOES ON AND ON SO I WANTED TO GET OUT OF THE 29.9 INTERESTED THE LOAN OFFICE CONTRACT ME BECAUSE IM PAYING IT OFF TO FAST AND SAYS I SIGNED TO WRONG LOAN AGREEMENT AND WANTS MORE MONEY THERE IN CAHOOTS TOGETHER IT WOULDNT LET ME MARK EVERYTHING THATS WRONG

Aug 19, 2020

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

THERE DASHBOARD CRACKS REALLY BAD AND APPARENTLY THIS HAS BEEN AN ONGOING SITUATION WITH CHEVY AND GM VEHICLES. THERE'S LOTS OF STATIC AND I GET SHOCKED ALL THE TIME WHICH SHUTTING MY VEHICLE OFF OR STARTING. I HAVE HAD NO OFF MARKET WORK DONE TO MY VEHILE SO ITS ALL AS IT WAS WHEN ORIGINAL PURCHASED.

Jul 08, 2020

SUSPENSION,ELECTRICAL SYSTEM,AIR BAGS

1 complaint

I WAS DRIVING AND A COP WAS BEHIND ME AND HE TURNED ON HIS LIGHTS WHEN I NOTICED HIS I TRIED TO MOVE INTO THE RIGHT LANE, AND WHEN I STARTED TO CHANGE LANES MY DRIVER WHEEL LOCKED AND IT SOUNDED AS IF I HIT MY BRAKES AND THE COP HIT ME MY CAR SPIN OUT OF CONTROL AND I HIT A TREE.

Apr 22, 2020

Crash: 1

STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

I WAS DRIVING MY CAR AND SUDDENLY IT FLASHED ACROSS THE SCREEN SERVICE STABILITRAK, THEN SERVICE TRACTION CONTROL SYSTEM, THEN REDUCED ENGINE SPEED. THIS CAUSED MY VEHICLE TO SLOW WAY DOWN OUT OF NO WHERE FROM 70 TO LESS THAN 30, AND MADE STEERING NEAR IMPOSSIBLE. I HAVE MY TWO CHILDREN I DROVE AROUND AND I'M AFRAID TO EVEN DRIVE BECAUSE IF THERE'S AN ACCIDENT WITH THEM IN THE CAR BECAUSE MY CARS SLOWING UNEXPECTEDLY SOMEONE WILL BE PAYING FOR THIS. THIS IS A HUGE SAFETY ISSUE AND I SEE ALL OVER IT IS AND IT NEEDS TO BE FIXED!

Dec 28, 2019

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

ON 1/29/16 MY CAR DIED AND TOWED TO DEALER WHERE I WAS TOLD I NEED A TRANSMISSION. THE CAR ONLY HAD 69000 6MONTHS AGO DASH BOARD LIGHTS LIT TRACTION CONTROL, REDUCED ENGINE POWER SERVICE STABILITRACK ABS.WHEN I WOULD STEP ON THE ACCELARETOR PEDAL IT WOULD MAKE A WINDING NOISE GO TO THE FLOOR AND POP BACK UP AGAIN. AS I WAS DRIVING DOWN THE HIGHWAY ALL OF A SUDDEN I HAD NO ACCELERATION CAR HAD DIED. L PULLED TO THE SIDE OF THE ROAD A FEW MINUTES LATER STARTED UP AGAIN THIS HAPPENED NUMEROUS TIMES I TOLD MY SON HE COULDN'T DRIVE THE CAR BECAUSE I FELT IT WAS UNSAFE. I CALLED THE GM THEY GAVE ME A COUPON TO HAVE THE A DIAGNOSTIC CHECK ON IT. IN SEPT I WENT TO THE DEALER AND HE SCANNED MY CAR FOR CODES I WAS TOLD I NEEDED A RIGHT FRONT HUB PART NUMBER 13582664, A RIGHT WHEEL SPEED SENSOR HARNESS, 10340314, ACCELERATOR PEDAL, 84018392, AND A VENT VALVE 2085252. I CAN'T BELIEVE A CAR DEALERS WOULD LET A PERSON LEAVE NOT INFORMING THE CUSTOMER WHAT A SAFETY ISSUE THIS IS. I DROVE THE CAR FOR A DAY BECAUSE I COULDN'T AFFORD TO FIX IT AND WAS TRYING TO COME UP WITH THE MONEY AGAIN THE CAR DIED ON ME AS I WENT TO ACCELERATE NOW THE CAR IS SITTING IN MY YARD DEAD AS A DOORNAIL. I CALLED THE DEALER AND EXPLAIN THE SITUATION TO THE DEALER AT LANNAN CHEVROLET IN WOBURN AND I SPOKE WITH THE OWNER AND THE ONLY RESPONSE I GOT WAS WHAT DO YOU WANT THERE'S A HUNDRED THOUSAND MILES ON THE CAR I HAVE BEEN DOING LOTS OF RESEARCH ON THIS PARTICULAR VEHICLE AND I'M APPALLED BETWEEN A 2008 AND A 2011 THERE HAS BEEN HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE.THESE ARE SAFETY ISSUES WHERE PEOPLE CAN GET KILLED. OUT OF ALL THESE SAFETY ISSUES THERE'S NOT ONE INVESTIGATION THAT HAS BEEN OPENED IN REGARDS TO THE ISSUES. NHTSA OR GM NEEDS TO OPEN AN INVESTIGATION IMMEDIATELY ON THESE CARS. THERE IS A MAJOR SAFETY ISSUE AND A RECALL IS NECESSARY.VIN NUMBER..(XXXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Oct 26, 2019

POWER TRAIN,AIR BAGS

1 complaint

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. SINCE 2015, THE CONTACT HAD TO REPLACE THE TRANSMISSION ON THREE SEPARATE OCCASIONS. DURING EACH FAILURE, THE VEHICLE WOULD NOT ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL AND A YELLOW WARNING INDICATOR APPEARED. ON THE FIRST OCCURRENCE, THE CONTACT HAD THE VEHICLE TOWED TO FERMAN CHEVROLET OF TAMPA (9751 E ADAMO DR, TAMPA, FL, 813-623-2411) AND THE CONTACT PAID FOR THE TRANSMISSION REPLACEMENT. FOR THE OTHER TWO FAILURES, THE CONTACT HAD THE VEHICLE TOWED AND SERVICED AT AN INDEPENDENT MECHANIC. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED FOR THE AIR BAG WARNING INDICATOR. THE TRANSMISSION WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN.

Aug 22, 2019

POWER TRAIN,EXTERIOR LIGHTING

1 complaint

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRANSMISSION FAILED. WHEN THE CONTACT ENTERED AN INTERSECTION, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PLANETARY GEAR FAILED. THE MECHANIC REBUILT THE TRANSMISSION AND REPAIRED THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE'S WARRANTY WAS EXPIRED. THE CONTACT ALSO STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE ON JULY 12, 2019. THE HEADLIGHTS WERE NOT REPLACED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 41,908.

Jul 19, 2019

STEERING,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

LOSS OF POWER STEERING AT STARTUP, BECOMES INTERMITTENT AFTER DRIVING FOR A FEW MINUTES, THEN SERVICE STABILITRACK NOTIFICATION COMES ON SOMETIMES WHILE DRIVING. THE STABILITRACK NOTIFICATION WILL COME ON WHILE MAKING A TURN, DOESN'T MATTER IF IT IS A RIGHT OR LEFT TURN.

Mar 27, 2019

ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

WHILE DRIVING 60 MPH, GO A SERVICE STABILATRAK, REDUCED ENGINE POWER, THEN ENGINE TURNED ITSELF OFF. FORTUNATELY, I WAS ON A STRAIGHT ROAD AS POWER STEERING AND BRAKES DID NOT WORK. AFTER ROLLING TO A STOP, I PUT IT IN PARK AND TRIED TO RESTART. NOTHING! NO CLICKING AT ALL. AFTER 5 MINUTES AND MULTIPLE ATTEMPTS, CAR STARTED AND DROVE NORMALLY??? CAR ONLY HAS 36,000 MILES ON IT.

Jan 14, 2019

EXTERIOR LIGHTING

1 complaint

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT NIGHT, THE CONTACT WAS ALERTED BY A POLICE TROOPER THAT THE PASSENGER SIDE HEADLIGHT WAS NOT ILLUMINATED. THE CONTACT STATED THAT EACH TIME THE HEADLIGHT BULB WAS REPLACED, IT CONTINUED TO FAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Sep 17, 2018

STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

SERVICE STABILITRAK SERVICE TRACTION CONTROL ABS

Aug 20, 2018

AIR BAGS,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TAKATA RECALL MY STABILA TRACT AND REDUCED POWER TRACTION CONTROL KEEPS COMING UP ON MY DASHBOARD IT STARTS JERKING AND NO POWER. EVERY TIME I START MY CAR THESE LIGHTS COME ON AND THE CAR WILL NOT PICK UP SPEED IT HAPPENED ON THE FREEWAY IT COULD HAVE CAUSED AN ACCIDENT.

Aug 14, 2017

POWER TRAIN,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

CHECK DRIVER SIDE AIR BAG LIGHT. DEALER INSPECTION RESULTED IN "BAD SENSOR". WANTED $400. TO REPLACE. CURRENT ISSUE: AWAY FROM HOME. CAR STARTED BUT ENGINE VERY ROUGH. CHECK ENGINE LIGHT, MESSAGE "LOSS OF POWER", CHECK STABIL-TRACK". CAR WOULD SHIFT INTO DRIVE AFTER REVVING UP TO 3K RPM. MAX SPEED ATTAINABLE 55 MPH. MADE IT HOME. NOW UNABLE TO START CAR. (NEW BATTERY) OTHERS WITH SIMILAR PROBLEMS HAD TO REPLACE/CLEAN THROTTLE CONTROL SENSOR?? SOME WERE AT HIGHER SPEED WHEN THE LOSS OF POWER OCCURRED. NO START IS ANOTHER ISSUE?

Jul 17, 2017

STEERING,POWER TRAIN

1 complaint

MY DAUGHTER WAS DRIVING THIS VEHICLE HOME FROM A TRIP AND STOPPED AT A STORE. WHEN SHE RETURNED TO THE VEHICLE IT WOULD NOT MOVE. WE HAD TO HAVE THE VEHICLE TOWED AND HAD TO REPLACE THE TRANSMISSION AND REPLACE THE STEERING GEAR ON THIS VEHICLE. THE VEHICLE ONLY HAS 55,500 MILES ON IT. I DON'T FEEL THIS IS A REPAIR THAT SHOULD HAVE BEEN NECESSARY WITH THIS FEW MILES. WE ARE THE ORIGINAL OWNERS ON THE VEHICLE AND TOOK POSSESSION FROM THE DEALERSHIP ON 2/2/11. I DO HAVE THE REPAIR BILLS. WORK WAS PERFORMED ON 6/9/17.

Jun 13, 2017

EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

WHEN STARTING FROM A STOP THE CAR JERKS AS IF THE TRANSMISSION IS TRYING TO CATCH UP AND IT FEELS LIKE YOU'VE BEEN HIT FROM BEHIND. IT'S AN ON AND OFF PROBLEM BUT IT HAPPENS IN THE RAIN AND IS DANGEROUS THE DEALER CHANGED THE TRANS OIL AND IT STILL DOES IT. NEXT THE CAR GOES INTO "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" WHILE DRIVING AND WILL NOT LET ME FINISH MY HIGHWAY DRIVE SAFELY, NO ONE AT THE DEALER CAN HELP WITH THIS EXCEPT TO SAY IT WILL CAST A LOT OF MONEY TO FIX. HEADLIGHTS CONSTANTLY BURN OUT AND I BOUGHT EXPENSIVE LIGHTS LAST TIME AND ONE IS ALREADY BURNT OUT. I HAVE ONLY 1 PAYMENT LEFT AND THE CAR IS READY FOR THE JUNKYARD, YOU WOULD THINK AFTER $28000.00 IT WOULD LAST A LITTLE LONGER. WHAT HAPPENED TO GM??

Oct 11, 2016

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

BOUGHT CAR 4 DAYS AGO. NOW THE WARNING LIGHT AND MESSAGE KEEPS COMING ON ABOUT SERVICE BRAKE SYSTEM ASSIST AND TRACTION CONTROL SYSTEM NEEDS SERVICE. THE CAR BOGS. IT DOES THIS WHILE DRIVING AND WHEN AT START. THE TCS IIMBLIM STAYS ON AT ALL TIMES. SHOULDN'T THIS BE A RECALL OR UNDER WARRENTY?????

Jul 02, 2016

AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER

1 complaint

"TAKATA RECALL" - SERVICE AIR BAGS WARNING JUST RECENTLY CAME UP ON MY DASHBOARD WHEN DRIVING. PASSENGER SIDE SEAT BELT SOUNDS OFF, AND FLASHES TO FASTEN SEAT BELT WHEN THERE IS NO PASSENGER IS IN THE CAR, AND THE AIR BAG PANEL FLICKS ON AND OFF CONSISTENTLY. WHEN I OPEN THE DRIVERS DOOR, THERE A TAPPING LIKE SOUND STARTS AND CONTINUES FOR FIVE TO SIX SECONDS AND THEN STOPS. WHEN I PUSH THE HEAT AND AIR LEVERS, IT STOPS. WHEN I TURN ON THE AIR OR HEAT, IT WILL MAKE THE TAPPING NOISE AND STOP AFTER A SHORT WHILE. THE NOISE SEEM TO BE GETTING LOUDER. WHEN THE CAR IS SITTING IN THE HEAT OR WHEN IN THE CAR JUST SITTING AND THE CAR NOT TURNED ON, THE SAME TAPPING NOISE WILL OCCUR. THE NOISE SOUNDS LIKE A WOOD PECKER SOUND. IT SOUND LIKE IT IS LOCATED IN THE COOLING SYSTEM AREA, CLOSE BY THE DASHBOARD AREA.

May 30, 2016

AIR BAGS,SERVICE BRAKES,ENGINE

1 complaint

G.M. REPLACED MY INGINTION SWITCH ON A NATIONAL RECALL. I WAS HIT IN LEFT REAR QTR. PANEL. I LOST ALL POWER AND COULD NOT STOP OR STEER THE CAR. I CAREENED ACROSS HIGHWAY AND RAN INTO A HOUSE. NO AIR BAGS DEPLOYED EITHER. G.M. SENT A TEAM TO RECOVER COMPUTER INFO AND HAS NOW TOLD ME THERE IS NO PROBLEM.

May 09, 2016

Crash: 1

Injuries: 1

SUSPENSION,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

IN THE RIGHT REAR SECTION OF CAR THERE IS A RATTLE ALL THE TIME.

Apr 04, 2016

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

1 complaint

SERVICE TRACTION CONTROL AND CHECK ENGINE LIGHTS CAME ON THIS MORNING. THEN A MESSAGE SAYING MY ENGINE POWER IS REDUCING. I JUST BOUGHT THIS CAR 3 WEEKS AGO. I CALLED GM CUSTOMER SERVICE AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO, EVEN THOUGH THERE WAS A RECALL REGARDING THIS BECAUSE IT WAS OVER THE 120000 MILE WARRANTY (BUT I JUST BOUGHT THIS CAR 3 WEEKS AGO!!!)

Mar 04, 2016

AIR BAGS,STRUCTURE

1 complaint

DRIVING AT APPROXIMATELY 60 MPH ON THE HIGHWAY, I WAS REAR ENDED, SPUN AROUND TWO TO THREE TIMES; HIT A GUARDRAIL HEAD ON BEFORE COMING TO A STOP; AIRBAGS NEVER DEPLOYED. THE IGNITION RECALL HAD BEEN FIXED OVER THE PAST SUMMER AT A LOCAL DEALERSHIP.

Nov 08, 2015

Crash: 1

Injuries: 1

UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

JULY 2015, "SERVICE STABITRAC, LOSING POWER" LIGHTS CAME ON. TOOK TO LOCAL DEALER AND SPENT $600 FOR REPAIRS. SEPTEMBER 2015, SAME PROBLEMS, TOOK FOR REPAIRS - NO CHARGE. LESS THAN 2 DAYS LATER THE ERROR CODE IS BACK. DEALER HAS NO CLUE ON PROBLEM REMEDY. WHEN THE LIGHTS COME ON, ACCELERATION IS AFFECTED.

Sep 16, 2015

AIR BAGS,WHEELS

1 complaint

MY SERVICE AIR BAG LIGHT STAYS ON. I HAD IT CHECKED OUT. THE PASSENGER SEAT SENSOR IS FAULTY OR HAS FAULTY WIRING. IT'S A NEWER VEHICLE, I CURRENTLY HAVE 72,000 MILES ON IT. AND IS A SAFETY CONCERN FOR ANYBODY ESPECIALLY MY KIDS WHO RIDES IN MY PASSENGER SEAT. THE SENSOR WILL NOT ACKNOWLEDGE ANY WEIGHT ON THE SEAT AND WILL NOT ACTIVATE IF I WERE TO GET INTO AN ACCIDENT. I CALLED UP A WHILE BACK AND PUT IN A COMPLAINT. SOMEBODY CALLED ME BACK BUT NEVER ANSWERED MY PHONE OR MESSAGES I HAD LEFT. I'VE RESEARCHED THIS ISSUE AND HAVE NOTICED THERE'S A LOT OF PEOPLE WITH THE SAME PROBLEM. I EXPECT CHEVY TO STAND BY THEIR PRODUCT AND ADDRESS THIS ISSUE. THANK YOU

Jul 24, 2015

SUSPENSION,STRUCTURE

1 complaint

I HAVE A 2011 CHEVY IMPALA AND DURING AN INSPECTION FOUND OUT THAT THE CLUNK I STARTED HEARING 2 WEEKS AGO WAS DUE TO A FRONT ALUMINUM SUB-FRAME CONTROL ARM MOUNT THAT BROKE. THE CAR HAD A SAFETY RECALL ON IT (RECALL 12V377) FOR FRONT CONTROL ARMS, WHICH WERE REPLACED, BUT THE NEW CONTROL ARMS ARE DEFECTIVE ALSO, CAUSING THEM TO BECOME MISALIGNED INSIDE THE SUB-FRAME CONTROL ARM MOUNTS, WHICH SUBSEQUENTLY RUBBED AND WORE THE ALUMINUM SUB-FRAME CONTROL ARM MOUNTS TO THE POINT WHERE IT BROKE. I DO HAVE PICTURES OF THIS. THE FRONT BUSHING IS A VERTICAL BUSHING DESIGN FROM GM THAT HAS BEEN NOTED FOR A VERY HIGH AND REPEATED FAILURE RATE, NOT JUST ON THE W-BODY CARS BUT ALSO ON MANY DELTA PLATFORM CARS SUCH AS CHEVY COBALT AND HHR, PONTIAC G5, SATURN ION. I CONTACTED CHEVY AND THEY REFUSE TO LISTEN TO IT, EVEN THO THIS CAR ONLY HAS 78K MILES ON IT, AND IS ONLY 4 YEARS 1 MONTH OLD, THEY DECLINED WARRANTY. IT IS VERY DANGEROUS AS THE ENTIRE WHEEL CONTROL ARM MOUNTS BROKE AWAY FROM THE REST OF THE FRAME. AND IT IS DUE TO THE SECOND SET OF DEFECTIVE CONTROLS ARMS IN JUST 78K MILES. ANY IMPALA OWNER SHOULD GO CHECK THIS IMMEDIATELY AS IT CAN BE A DEADLY DEFECT THAT GM IS DECLINING TO KNOW ABOUT. IT ALSO AFFECTS OTHER GM 2006 AND NEWER W-BODY CARS: PONTIAC GRAND PRIX, BUICK LACROSSE, CHEVY IMPALA AND MONTE CARLO. THE ISSUE IS, THIS TYPE OF BUSHING USED BY GM FOR MANY YEARS ON MANY MODELS IS KNOWN TO HAVE VERY HIGH FAILURE, AND WITH STEEL CONTROL ARM MOUNTS, IT DIDN'T DAMAGE THE MOUNTS/SUB-FRAME UNLESS LEFT FOR A VERY LONG TIME, BUT NOW WITH THE ALUMINUM SUB-FRAME, WHEN THE BUSHING GOES BAD, THE OUTER STEEL PART OF THE BUSHING WEARS AWAY INTO THE SOFT ALUMINUM CONTROL ARM MOUNT ON THE SUB-FRAME VERY QUICKLY, AND MAY GO UNNOTICED BY THE DRIVER UNTIL IT BREAKS, WHICH CAN CAUSE LOSS OF CONTROL OF THE VEHICLE, WHICH MAY LEAD TO A CRASH, CAUSING BODILY HARM OR EVEN A FATALITY.

May 14, 2015

ELECTRICAL SYSTEM,AIR BAGS,TRACTION CONTROL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE TRACTION CONTROL LIGHT ILLUMINATED AS THE VEHICLE STALLED. AS A RESULT, THE VEHICLE CRASHED AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES TO THEIR HANDS AND LEGS, BUT DID RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE IMPACT WAS NOT HARD ENOUGH FOR THE AIR BAGS TO DEPLOY. THE FAILURE MILEAGE WAS 56,000. UPDATED 6/8/15*CN UPDATED 11/6/15 *JS

Apr 20, 2015

Crash: 1

Injuries: 2

STEERING,ELECTRICAL SYSTEM,AIR BAGS

1 complaint

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, THE INSTRUMENT PANEL FLICKERED AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NOSE AND FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE HOOD AND SIDING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 5,000.

Apr 06, 2015

Crash: 1

Injuries: 1

ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM

1 complaint

WHILE DRIVING MY CAR STARTED HESITATING. THE WHEEL TRACTION AND ENGINE LIGHT CAME ON, IT HAD THREE MESSAGES COME UP STATING ENGINE LOSING POWER,TRACTION STABILITY NEEDED I CAN'T RECALL THE LAST MESSAGES. IT COMES AND GOES ON AND OFF. *TR

Mar 23, 2015

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

I WAS DRIVING TO A JOB INTERVIEW ON A BARELY MOISTENED ROAD. SERVICE CONTROL THEN PROCEEDED TO POP UP ON MY DASH BOARD ALONG WITH THE CHECK ENGINE LIGHT AND REDUCING ENGINE POWER. MY CAR THEN SHUT OFF AND I WASN'T ABLE TO CRANK IT FOR ABOUT 5 MINUTES. *TR

Mar 17, 2015

ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES

1 complaint

TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. AS A RESULT THE CONTACT CRASHED INTO A CURB AND AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SHOULDER AND RIGHT HIP INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED ANKLE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE CONTACT WAS UNSURE IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/23/15*CN UPDATED 11/9/2015 *JS

Mar 05, 2015

Crash: 1

Injuries: 2

SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

I MADE AN APPOINTMENT WITH THE CHEVY DEALER AFTER RECEIVING THE RECALL NOTICE. WHEN WE TOOK THE CAR IN AS INSTRUCTED, WE WERE TOLD THEY DID NOT HAVE TIME. BUT THEY DID HAVE TIME TO TRY TO SELL US SOME SERVICES FROM THEM. WHAT IS THE COMPANIES RESPONSIBILITY TO FIX OUR CAR? *TR

Feb 19, 2015

POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

MY WIFE WAS DRIVING HOME FROM WORK GOING 65 DOWN A VERY BUSY HIGHWAY. ALL OF A SUDDEN THE REDUCED ENGINE POWER LIGHT, CHECK ENGINE, STABILITY CONTROL OFF, AND TRACTION CONTROL LIGHTS CAME ON. THE CAR BEGIN TO LOOSE SPEED. LUCKILY SHE WAS ABLE TO GET OVER TO THE RIGHT SHOULDER WITHOUT ANYONE HITTING HER. WHEN SHE GOT TO THE SHOULDER THE CAR WAS RUNNING REALLY ROUGH. SHE TURNED IT OFF WAITED A FEW MINUTES AND RESTARTED IT. IT THEN RAN FINE BUT THE CHECK ENGINE LIGHT REMAINED ON. SHE MADE IT HOME AND WAS SCARED TO DRIVE IT AGAIN. I TOOK IT TO WORK LAST NIGHT AND MADE IT ABOUT HALFWAY TO WORK AND IT DID THE EXACT SAME THING EXCEPT I WAS ABLE TO GET IT TO MAINTAIN 45MPH. WHEN I CAME TO A TRAFFIC LIGHT THOUGH THE ENGINE WAS RUNNING SO ROUGH THE CAR WAS VERY HARD TO STOP. I MADE IT TO WORK. WHEN I CAME OUT TO GO HOME THE FIRST STOP LIGHT I CAME TO IT STARTED ACTING UP AGAIN. FROM THE LIGHT I WAS BARELY ABLE TO GET IT TO GO 25MPH. I PULLED OVER AND SHUT THE CAR OFF WAITED A FEW MINUTES AND RESTARTED. EVERYTHING WAS FINE AGAIN. I MADE IT ABOUT 5 MILES AND ALL THE LIGHTS CAME ON AGAIN BUT I WAS ABLE TO MAINTAIN 45MPH IN THE 55MPH ZONE I WAS IN. I TOOK IT TO MY REPAIR SHOP AND THEY SAID IT NEEDS A THROTTLE BODY. THEY ALSO SAID GM HAS HAD ALLOT OF ISSUES WITH THESE. I CALLED MY GM DEALER TO SEE IF IT WOULD BE COVERED UNDER 5 YEAR 100K MILE WARRANTY AND THEY SAID THAT IT ISN'T. IF THERE HASN'T BEEN AN ACCIDENT CAUSED BY ONE OF THESE THROTTLE BODY ISSUES YET I WOULD BE SURPRISED. IT'S VERY DANGEROUS IN HEAVY TRAFFIC AND ALL OF A SUDDEN YOU CAN'T GO. *TR

Feb 19, 2015

SUSPENSION,ELECTRICAL SYSTEM

1 complaint

2011 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL 14299 AND 12104. *LD THE CONSUMER LEARNED OF THE IGNITION SWITCH AND LOWER CONTROL ARM RECALL. HOWEVER, THE DEALER STATED THEY WOULD ONLY ADDRESS THE IGNITION SWITCH RECALL, BECAUSE THEY HAD NOT BEEN NOTIFIED OF ANY OTHER RECALLS OR PROBLEMS WITH THE SUSPENSION. THE CONSUMER STATED FROM TIME TO TIME, WHEN SHE TURNED THE STEERING WHEEL TO THE LEFT OR RIGHT, THERE WAS A NOISE SIMILAR TO THE TIRE RUBBING THE FENDER. *JB

Jan 28, 2015

SUSPENSION,EQUIPMENT ADAPTIVE/MOBILITY,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

IN OCTOBER I TOOK MY CAR TO SANDY SANSING IN PENSACOLA FL THE REPLACE THE KEYPAD TO MY CAR, BUT NOW WHEN YOU USE THE KEYPAD IT START TO TICKING ON THE RIGHT SIDE OF THE DASHBOARD WE TIME IT. THE TICKING LAST ABOUT 60 SECONDS AND THEN IT STOP WHEN EVER YOU USE THE KEY PAD TO LOCK OR UNLOCK THE CAR IT MAKE THAT TICKING SOUND. IT THERE ANY THING THEY CAN DO TO FIX THIS. *TR

Dec 16, 2014

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED WHEN MAKING A TURN, THE ABS AND THE TRACTION WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

Oct 16, 2014

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

DRIVING 2011 CHEVY IMPALA IN CITY TRAFFIC. SERVICE STABILITRAK, SERVICE TRACTION CONTROL, REDUCED ENGINE POWER WARNING MESSAGES RECEIVED. THIS HAS HAPPENED SEVERAL TIMES AT INTERMITTENT INTERVALS IN THE TWO YEARS I HAVE OWNED THE VEHICLE. IN SOME INSTANCES, THE ENGINE SHUTS OFF AND ALL POWER STEERING AND POWER BRAKING IS LOST MAKING IT VERY DIFFICULT TO CONTROL THE VEHICLE. AFTER RESEARCH, THIS IS A PROBLEM THAT GM NEEDS TO ADDRESS. I HAVE FOUND THAT IF I PULL OVER WHEN THE WARNING MESSAGES DISPLAY, SHUT THE CAR OFF, WAIT APPROX 10 MIN, THE CAR WILL START AGAIN, THE MESSAGES WILL BE GONE, AND THE CAR WILL DRIVE NORMALLY. THE CHECK ENGINE LIGHT REMAINS ON AND THEN GOES OFF WITHIN A DAY OR TWO. *TR

Oct 06, 2014

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE TRACTION CONTROL AND REDUCE ENGINE POWER WARNING INDICATORS ILLUMINATED AS THE VEHICLE DECELERATED TO 10 MPH. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 12/30/14*CN UPDATED 05/28/2015 *JS

Oct 06, 2014

SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ABS SENSOR AND TRACTION CONTROL SENSOR ILLUMINATED EACH TIME THE CONTACT MADE A TURN OR APPLIED THE BRAKE PEDAL. THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE CONTACT STATED THAT THE VEHICLE MADE A LOUD NOISE UPON PRESSING THE BRAKE PEDAL AND WHEN MAKING A TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN INDICATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED TO DETERMINE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A LOSS OF THE SIGNAL FROM THE IGNITION TO THE ABS SYSTEM CAUSING THE BRAKES TO LOCK. THE CONTACT WAS REFERRED TO AN AUTHORIZED DEALER TO HAVE THE REPAIRS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Oct 01, 2014

EXTERIOR LIGHTING,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR HAD NOT YET BEEN MANUFACTURED. BOTH THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE SPECIFIED IN THE RECALL; HOWEVER, THE VEHICLE HAD INTERMITTENT ISSUES WITH THE TURN SIGNAL INDICATORS AND THE ENGINE HOT/ AC OFF INDICATOR WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

Aug 28, 2014

STEERING,ENGINE AND ENGINE COOLING,SERVICE BRAKES

1 complaint

COMING OFF OF A FREEWAY, THE EXIT IS A WIDE CURVE. ABOUT HALF WAY THROUGH THE TURN (GOING TOWARD THE RIGHT) THE ENGINE TURNED OFF. LOST ALL POWER STEERING AND BRAKES. FORTUNATELY, I AM STRONG ENOUGH TO BE ABLE TO MUSCLE THE CAR THROUGH THE REST OF THE CURVE AND PULL OVER TO SAFETY. THE MUSCLING CAUSED MINOR INJURY TO LEFT SHOULDER. CAR DID RESTART WITHOUT A PROBLEM. *TR

Aug 12, 2014

Injuries: 1

ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM

1 complaint

I WAS STOPPED AT A LIGHT AND THE FRONT END HESITATED THEN TOOK OFF NORMALLY. I GOT ON A HIGHWAY, DROVE 30 MILES AND AS I WAS DECELERATING MY CHECK ENGINE LIGHT CAME ON AND A MESSAGE TO SERVICE MY TRACTION CONTROL LIGHT APPEARED. I LOOKED UP THIS PROBLEM ON THE INTERNET AND SEE THAT IT IS A COMMON PROBLEM ACROSS MANY MODELS AND NUMEROUS MODEL YEARS. IT WAS SUGGESTED TO LOG THE COMPLAINT . *TR

Jun 04, 2014

STEERING,SUSPENSION

1 complaint

TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE SKIDDED DURING A RIGHT TURN. THE CONTACT STATED THAT ONE WHEEL WAS SPINNING. THE FAILURE RECURRED THREE TIMES. THE DEALER REPLACED THE WIRING HARNESS AND BOTH HUB BEARINGS ON THE FRONT PASSENGER SIDE WHEEL. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

May 19, 2014

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

WHILE DRIVING HOME FROM WORK ONE EVENING THE GAS PEDAL SEEMED TO HAVE A MIND OF ITS OWN. AS I REMOVED MY FOOT FROM THE GAS AND WHEN TO APPLY THE BRAKE THE GAS PEDAL DID NOT COME BACK UP AND WAS STUCK IN POSITION. THIS HAS SUBSEQUENTLY HAPPENED ON 2 OTHER OCCASIONS AS WELL. MY 2011 CHEVROLET IMPALA IS 3 YEARS AND 6 WEEKS OLD. AS MY LOCAL CHEVY DEALER (CHEVROLET OF HOMEWOOD IL) HAS INFORMED ME MY THROTTLE SENSOR IS STICKING CAUSING THE GAS PETAL TO STAY DOWN. COMMON SENSE WOULD TELL ANYONE THIS IS NOT A GOOD THING. I WAS INFORMED THAT BECAUSE MY WARRANTY EXPIRED 6 WEEKS AGO THAT THE $500. REPAIR TO REPLACE A SENSOR IS MY RESPONSIBILITY. NOW I UNDERSTAND THE WARRANTY EXPIRING. HOWEVER, A SENSOR ON THE THROTTLE IS A PART I BELIEVE SHOULD NOT GO BAD AFTER ONLY 40000 MILES. HOW MANY POTENTIAL ACCIDENTS ARE WAITING TO HAPPEN BECAUSE OF A PROBLEM LIKE THIS. THIS IS MY WIFE'S CAR AND SHE EXPERIENCED THE GAS PEDAL STICKING IN THE DOWN POSITION ON AT LEAST 3 OCCASIONS. LUCKILY SHE WAS NOT IN A DANGEROUS SITUATION WHEN IT HAPPENED. THIS IS SOMETHING I FEEL SHOULD BE BROUGHT TO THE ATTENTION OF GM CORP. THANK YOU FOR A FORUM TO LET SOMEONE KNOW AND HOPEFULLY SOMETHING CAN BE DONE BEFORE SOMEONE GETS SERIOUSLY HURT. *TR

May 13, 2014

POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

CRANKED UP THE CAR TO GO HOME. STABILITY LIGHT AND "ENGINE" LIGHT WAS ON. WHILE ON THE INTERSTATE PASSING A TRUCK THE ENGINE DIED. DISPLAY CENTER INDICATED SERVICE STABILITY TRACK AND REDUCED ENGINE POWER. COASTED OVER TO RT. SHOULDER. CAR WOULD NOT RESTART FOR ABOUT 30 SEC. CRANKED IT UP AND MADE IT HOME. TROUBLE CODE IS P2138 WHICH SEEMS TO INDICATE THE THROTTLE POSITION SENSOR D/E VOLTAGE. WILL TAKE TO DEALER IN AM. *TR

May 04, 2014

ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM

1 complaint

WHILE ON FREEWAY CHECK ENGINE LIGHT AND TRACTION CONTROL CAME ON AND DISPLAY READ "REDUCED ENGINE POWER" AND "SERVICE STABILITRAK" APPARENTLY A VERY COMMON AND DANGEROUS ISSUE THAT HAS NOT BEEN RECALLED. *TR

Apr 25, 2014

AIR BAGS,SEAT BELTS

1 complaint

I WAS ON MY TO WORK AND A DEER RAN OUT IN FRONT OF ME. I OF COURSE LIKE OTHERS SWERVED TO MISS THE ANIMAL CAUSING ME TO ROLL 3 AND A HALF TIMES SIDE TO SIDE WILL WEARING SEATBELT. I RECEIVED SCRATCHES ON LEFT SIDE OF FACE AND STRUCK STEERING WHEEL WITH MY CHEST AT THE BOTTOM OF MY STERNUM. CAUSING SEVERE CHEST PAIN AND SLIGHT PNEUMOTHORAX TO LEFT LUNG AND SOMETHING HAD GOTTEN BEHIND ME CAUSING LEFT BUTTOCK BLACK BRUISING AND BRUISING ON MY SPINE CAUSING SLIGHT PARALYSIS FOR QUITE SOME TIME. NO AIRBAG DEPLOYMENT HAPPENED AND I HAVE PICTURES OF ALL THIS INCLUDING PICTURES OF AIRBAG COMPARTMENTS BUSTED OPEN AND SENSORS SHOWING THAT WAS SUPPOSE TO DEPLOY THEM. I HAD TO BE EXTRICATED FROM CAR AND FLOWN BY HELICOPTER TO TRAUMA CENTER. SEATBELT HELD AT WAIST BUT DID NOT LOCK AT TOP HOLDING ME STILL AT ALL. I STILL HAVE PAIN IN MID STERNUM AREA. THIS CAR WAS VERY UNSAFE IN MY OPINION AND I WILL NEVER OWN ANOTHER. I BELIEVE IF AIRBAGS HAD DEPLOYED AND SEATBELT HELD I WOULD NEVER HAD RECEIVED THESE INJURIES. CAR WAS INSURED AND IN SOME JUNK YARD NOW SOMEWHERE. PLEASE DO GIVE ME A CALL IF YOU WOULD LIKE PICTURES OF ALL THIS AND GIVE ME SOME ADVICE. WOULD BE GREATLY APPRECIATED. THANK YOU *TR

Apr 02, 2014

Crash: 1

Injuries: 1

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

THE MALFUNCTION INDICATOR (PAGE 5-17 IN MY MANUAL) CAME ON AND THE MESSAGE WAS TO PREVENT SERIOUS DAMAGES, GO TO YOUR SERVICE STATION IMMEDIATELY. I WAS IN THE PARKING LOT OF A GROCERY STORE, AND MADE MY WAY TO THE INTERSTATE HEADING TO OUR SERVICE STATION WHEN MY CAR STOPPED DEAD IN THE MIDDLE OF INTERSTATE 485 ABOUT 3 MILES AWAY MAYBE ( ABOUT 7 MILES FROM HOME AND OUR SERVICE STATION). I WAS IN THE FAR LEFT LANE OF A MAJOR HWY THAT WAS/IS UNDER CONSTRUCTION WHEN I FELT SOMETHING UNUSUAL. I GRABBED THE STEERING WHEEL AS HARD AS I COULD BETWEEN THE CARS AND JUST MADE IT TO THE FAR RIGHT SIDE OF THIS MAJOR HIGHWAY. THE STEERING, A/C AND BRAKES WERE GONE AND THEN I REALIZED IF I DID NOTHING I WOULD HAVE BEEN RUN OVER BY THE TRUCKS ON THIS INTERSTATE. I GOT CLOSE TO THE GUARDRAIL AND COLLECTED MY WITS AND CALLED BOTH AAA AND THE CHARLOTTE NC POLICE. FORTUNATELY I DID NOT HAVE THE OPPORTUNITY TO SEE IF THE AIR BAGS WOULD HAVE GONE OFF! THE NC POLICE WERE TO COME IMMEDIATELY BUT NEVER SHOWED UP, BUT AN HOUR LATER THE AAA DRIVER CAME AND ASSISTED TO HELP ME OUT OF MY CAR INTO HIS TOW TRUCK. HE SAID TO SIT IN THE AC AND DRINK SOME WATER. IT WAS A HOT DAY IN THE CAROLINAS. NO AC, NOTHING TO DRINK AND COULD NOT OPEN MY WINDOWS. I COULD NOT OPEN MY DOOR AS CARS WHIZZED BY ME ON THE DRIVER'S SIDE. THE CAR JUST DIED. FINALLY GOT IT TOWED TO THE CHEVY SERVICE STATION AND THE REPAIRS COST (ENCLOSED) $696.84. AFTER SEEING THE EVENT ON TV I REALIZED I COULD HAVE BEEN KILLED!!!! PLEASE DO SOMETHING ABOUT HIS ISSUE, AS I HEAR ALL THE HORROR STORIES OF THE INNOCENT KILLED UPSETS ME. I WAS FORTUNATELY TO BE ABLE TO GET ME AND MY CAR OFF THE HIGHWAY WHILE CARS WHIZZED BY ON A BUSY HIGHWAY BUT HOW MANY HAVEN'T. *TR

Apr 01, 2014

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

1 complaint

WHEN MY IMPALA WAS 4 YEARS OLD AND 42000 MILES(APRIL OR MAY OF 2013), BOTH REAR DOOR LOCKS REFUSED TO LOCK OR UNLOCK. I CONTACTED MY DEALER AND HE STATED THAT IT WAS OUT OF WARRANTY. I THEN CONTACTED GMS CUSTOMER SERVICE WHICH REITERATED THE SAME THING. AFTER INVESTIGATING ONLINE, THERE ARE QUITE A FEW BLOGS WITH CUSTOMERS WHO HAVE THE SAME PROBLEM. TO REPLACE THESE LOCKS COSTS APPROXIMATELY $800. I CONTACTED YOUR ORGANIZATION THIS MORNING AND THEY TOLD ME TO CONTACT CHEVROLET AT 1-800-222-1020. WHEN I CONTACTED THEM, I WAS INFORMED THAT THE SERIAL NUMBER DID NOT FALL UNDER ANY RECALLS. HOWEVER, CHEVROLET DOES HAVE A DOOR LOCK RECALL. *TR

Mar 19, 2014

ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

1 complaint

I WAS DRIVING MY CAR AND IT BEGAN TO SHAKE AND LOSE POWER AND WOULD NOT ACCELERATE. THE CHECK ENGINE LIGHT CAME ON WITH MESSAGES REDUCED ENGINE POWER, SERVICE STABILTRAK. THIS HAS BEEN HAPPENING QUITE A BIT WITH THIS CAR. I HAVE BEEN RESEARCHING ONLINE AND HAVE NOTICED THAT NUMEROUS COMPLAINTS HAVE BEEN FILED GOING BACK YEARS. GM SHOULD TAKE CARE OF THIS PROBLEM AS IT IS HAPPENING WITH NUMEROUS VEHICLES. I DRIVE ON THE INTERSTATE EVERY DAY AND IF THIS HAPPENS THERE I HOPE IT DOESN'T CAUSE AN ACCIDENT. *TR

Mar 19, 2014

SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

SUSPENSION PROBLEM

Feb 27, 2014

VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

THE CHECK ENGINE LIGHT CAME ON (AND HAD GONE OUT) PREVIOUSLY. DASH SAID "SERVICE STABILITRAC, ENGINE POWER REDUCED" AND A MECHANIC SAID IT WAS A "SENSOR IN THE GAS PEDAL" AND THAT IF IT KEPT HAPPENING WE SHOULD REPLACE IT. I DIDN'T FULLY REALIZE THAT THIS MEANT THAT THE THROTTLE WOULD DISABLE ITSELF WHILE I WAS DRIVING IN MORNING RUSH HOUR TRAFFIC ON THE HIGHWAY IN THE LEFT HAND LANE GOING UP A HILL DOING 60 MPH. THERE WAS TRAFFIC BEHIND ME AND IN OTHER LANE SO I HAD TO PULL INTO THE CENTER SHOULDER OVERTOP OF 5 INCHES OF SNOW AND ICE. IT WAS A STRUGGLE NOT TO HIT THE GUARDRAIL. THERE WAS BARELY ENOUGH ROOM. I JUST MADE IT OVER THE YELLOW LINE. IT WAS 20 DEGREES AND THEN HAD TO WAIT AN HOUR FOR A TOW TRUCK. THE CAR DID START AND DRIVE AT THE GARAGE. THIS MECHANIC REPLACED THE ACCELERATION PEDAL ASSEMBLY. THE ERROR WAS CODE P2122. HE ALSO STATED THAT HE COULD SMELL BURNING WIRES. I HAD SMELLED IT BUT DIDN'T REALIZE WHAT IT WAS. *TR

Feb 02, 2014

ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

WHILE DRIVING DOWN THE ROAD, THE CAR WILL VIOLENTLY JERK, AND THE DASHBOARD WILL FLASH, REDUCED ENGINE POWER. NOW CAR WON'T MOVE AT ALL. WE HAVE REPLACED THE GAS PEDAL TWICE! CHEVROLET NEEDS TO ADDRESS THIS ISSUE. I AM SEEING IT ALL OVER THE INTERNET. *TR

Dec 12, 2013

POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM,ENGINE

1 complaint

THIS IS THE SECOND TIME THIS HAS HAPPENED. LESS THAN A YEAR AGO, WE RECEIVED A SERVICE STABILITRAC/SERVICE TRACTION CONTROL/ENGINE AT REDUCED POWER MESSAGE AND SPEED DROPPED FROM 40 MPH TO 5 MPH. WE BROUGHT IT TO THE CHEVROLET DEALER AND A TRACTION POSITION CONTROL SENSOR WAS REPLACED. TODAY, ON 11/24/13, WE WERE DRIVING 15 MPH IN A PARKING LOT AND RECEIVED THE SAME MESSAGE RESULTING IN THE SAME PROBLEM. THIS IS A SAFETY ISSUE DUE TO THE FACT THAT THE VEHICLE ESSENTIALLY STALLS OUT WITH LITTLE TO NO POWER AND NEARLY CAUSED A COLLISION AT AN INTERSECTION. WHEN WILL NHTSA FORCE GM TO RECALL AND FIX THIS ISSUE? THIS IS EXTREMELY DANGEROUS. *TR

Nov 24, 2013

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

1 complaint

DRIVING AND THE CAR SHUT OFF COMPLETELY. *TR

Nov 10, 2013

STEERING,SUSPENSION,SERVICE BRAKES

1 complaint

WE PURCHASED THE IMPALA IN APRIL OF 2013 WITH 35,408 MILES ON THE CLOCK, WE DROVE IT AROUND TOWN THEN WE TOOK IT ON A TRIP TO CALIFORNIA FROM LAS VEGAS A FEW MONTHS LATER, WHEN WE WHERE ON THE WAY TO CALIFORNIA ON A NOT SO STEEP DOWNGRADE WE HIT THE BRAKES AT ABOUT 70MPH TO SLOW DOWN THE STEERING WHEEL SHOOK VIOLENTLY SIDE TO SIDE LIKE THE FAMOUS 'DEATH WOBBLE' BUT WE ONLY SLOWED TO ABOUT 60MPH. ON THE WAY BACK IT DID IT AGAIN THIS TIME WENT FROM 70 TO 67 MPH, WE TOOK IT TO THE DEALER AND THEY SAID MY ROTORS NEEDED TO BE TURNED AND GAVE ME THE DEALER COLD SHOULDER.. I REPLACED THE FRONT ROTORS AND ALL 4 NEW TIRES AS OF TODAY AND IT STILL DOING IT, WENT BACK TO THE DEALER AND SAME THING, THIS CAR IS UNSAFE TO DRIVE OVER 50MPH BUT THE DEALER DOES NOT CARE AND IS OUT OF WARRANTY... I WILL NEVER BUY A GM PRODUCT EVER AS LONG AS I LIVE. I TOOK VIDEO OF THE SHAKING FROM 70 TO 67MPH I WILL POST IT ON YOUTUBE. THIS CAR IS CERTIFIED TOO NOT THAT IT MEAN ANYTHING TO ANYONE. *TR

Oct 09, 2013

POWER TRAIN,VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM

1 complaint

WHILE TRAVELLING ON THE HIGHWAY, IN THE RAIN, THE POWER TO THE ENGINE SUDDENLY AND DRASTICALLY SLOWED DOWN. THE WARNINGS SHOWED UP ON THE SCREEN" STABILITRAK, TRACTION CONTROL, ENGINE POWER LOSS. *TR

Aug 04, 2013

ELECTRICAL SYSTEM,VISIBILITY

1 complaint

DRIVER SIDE WINDOW SWITCH WOULD NOT OPERATE ( INTERMITTENT) AT TIMES. THE SWITCH WAS REPLACED BY THE DEALERSHIP (YOUNG CHEVROLET). DURING THE PAST MONTH (6/13) THE SAME TYPE OF CONDITION HAS OCCURRED. THIS PROBLEM SOUNDS MUCH LIKE WHAT IS HAPPENING WITH NHTSA ID - 13V248. *TR

Jun 19, 2013

ELECTRICAL SYSTEM,EQUIPMENT

1 complaint

I OWN A 2011 CHEVY IMPALA AND FOR THE PAST COUPLE MONTHS ON 6 DIFFERENT OCCASIONS AS I AM DRIVING DOWN THE FREEWAY MY ENGINE POWER IS REDUCED AND "SERVICE STABILITRAK" LIGHT APPEARS. AS I HAVE RESEARCHED AND HAVE FOUND THAT THIS IS A COMMON AND VERY UNSAFE PROBLEM AMONG GM VEHICLES. I HAVE ALSO FOUND THAT THERE IS NO CLEAR SOLUTION TO WHY THIS IS HAPPENING WITH MANY MECHANICS STUMPED AND REPLACING PARTS IN WHICH THE PROBLEM RECURS ONLY A SHORT TIME LATER. I HAVE ALSO FOUND REPLACING WHAT THE DIAGNOSIS OF CODE P2135 SAYS THE PROBLEM STILL MAY NOT BE SOLVED. AS ONE CAN IMAGINE THAT DRIVING DOWN THE FREEWAY WITH A SEMI,HEAVY TRAFFIC,ETC. AND LOSING ENGINE POWER MAY LEAD TO SIGNIFICANT NEGATIVE RESULTS. I HAVE NOT INSTALLED ANY PARTS OTHER THAN TIRES AFTER PURCHASING OF VEHICLE. *TR

Mar 13, 2013

ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM

1 complaint

I HAVE 42,000 ON MY 2011 CHEVY IMPALA AND THE SERVICE TRACTION CONTROL AND THEN REDUCE ENGINE POWER AS WELL AS THE CHECK ENGINE LIGHT CAME ONE. I HAVE READ IT IS THE THROTTLE BODY AND NOT COVERED UNDER THE EXTENDED WARRANTY, BUT NUMEROUS PEOPLE ARE HAVING THE SAME PROBLEM WITH THE SAME EXACT THING AND NO RECALL OR ANY KIND OF CARE IS COMING FROM GM.... AND THOSE OF US THAT ARE STILL PAYING FOR OUR CARS ARE GETTING THE SHORT END OF THE STICK... *TR

Sep 20, 2012

SEATS,EQUIPMENT ADAPTIVE/MOBILITY

1 complaint

I BOUGHT A USED 2011 IMPALA AND DID NOTICE THE REAR SEAT HEAD RESTS WERE QUITE HIGH, BUT THOUGHT I WOULD GET USED TO IT. I HOWEVER AFTER THREE WEEKS HAVE NOT. IT IS A HINDRANCE HAVING TO SPEND EYE TIME ON THE REAR OF THE VEHICLE DUE TO THE SEAT HEAD RESTS BEING TOO HIGH. WHEN DRIVING IN 5 LANE TRAFFIC YOU NEED TO DEVOTE ALL OF YOUR ATTENTION TO ALL AROUND YOU, AND YOU ARE NOT ABLE TO DO THIS IN A 2011 IMPALA. I HAVE NOT CONTACTED THE DEALER BECAUSE IT APPEARS FROM OTHER POSTINGS THAT THE ONLY RESOLUTION AT THIS TIME IS TO BUY 2012 REAR SEATS FOR OVER $400. THESE SEATS ARE DEFINITELY A DANGEROUS ACCIDENT WAITING TO HAPPEN. *TR

May 09, 2012

FUEL SYSTEM, GASOLINE

1 complaint

WHEN I LEFT MY HOUSE TO RUN TO THE STORE THE GAS GAUGE WAS READING HALF A TANK. THE STORE I RAN TO WAS 6 MILES UP THE ROAD, WHEN I STARTED THE CAR AND WAS COMING HOME I NOTICED THE GAS GAUGE WAS BELOW A QUARTER OF A TANK. BY THE TIME I GOT BACK HOME (6 MILES AWAY) THE GAUGE WAS READING BETWEEN HALF AND A QUARTER TANK. I ALSO HAD A 2007 SILVERADO THAT DID THE SAME THING, NOT SURE BUT MAYBE CHEVROLET NEEDS TO SEED A RECALL OUT FOR THE FUEL GAUGE SENDING UNITS. I HAVE TALKED TO OTHER CHEVY OWNERS THAT HAVE HAD THE SAME ISSUE. *TR

Nov 07, 2011

ENGINE AND ENGINE COOLING,VISIBILITY

1 complaint

MY IMPALA WILL NOT HEAT IN IDLE POSITION,NO EARLY MORN DEFROSTS FOR ME! TOOK TO DEALER ( 10/18/11) HE FOUND A LEAK, REPLACED A HOSE. IT WAS GOOD FOR A WHILE, NOW DOING AGAIN, (10/28/11), GOING BACK IN SHOP ON 11/3/11. ALSO CAR WILL NOT HEAT WHEN REMOTE STARTER IS USED,COMES UP TO TEMP EVERYTIME JUST DOESN'T BLOW HOT AIR, THIS HAS BEEN REPORTED TO THEM, THEY TELL ME THAT'S "NORMAL", WHAT??, IM SORRY, BUT ISN'T THE PURPOSE OF REMOTE STARTERS, FOR REGULATING CABIN TEMPERATURE? I WILL SEE HOW THESE TWO ISSUES ARE HANDLED ON THURS, I HAVE THIS FUNNY FEELING I WILL BE BACK HERE ON THIS SITE FOR THE SAME ISSUES. *TR

Nov 02, 2011

SEATS,BACK OVER PREVENTION

1 complaint

THIS CAR IS A ACCIDENT WAITING TO HAPPEN, WHOEVER THOUGHT OF PUTTING A STATIONARY MIDDLE HEADREST ON THIS CARS BACKSEAT WAS EITHER 7 FEET TALL, OR HAS NEVER BACKED OUT OF A PARKING SPACE IN IT! MY 5'2" WIFE HAD A FIT AFTER DRIVING IT TODAY. I BOUGHT IT 9/14/11 WITHOUT HER. ANYHOW, FOR GM TO LET THIS CAR ON THE ROAD WITHOUT A BACKUP CAMERA OR BEING NOT ABLE TO REMOVE THAT HEADREST IS JUST IRRESPONSIBLE. DRIVE ONE AND YOU WILL SEE EXACTLY WHAT I MEAN. *TR

Sep 22, 2011

VISIBILITY,SEATS,EQUIPMENT

1 complaint

PURCHASED 2011 IMPALA LT/4 DOOR SEDAN 3 WEEKS AGO. REAR CENTER HEADREST COMPLETELY BLOCKS THE VIEW OF VEHICLE TRAVELING BEHIND, WHICH PREVENTS YOU FROM SEEING THE CAR IN THE REAR VIEW MIRROR. THIS IS A DANGEROUS SITUATION. THIS ALSO POSES A HAZARD WHEN BACKING UP, DUE TO 90% SIGHT BLOCKAGE. A RECALL NEEDS TO BE ISSUED BY GM TO REMOVE THE CENTER REAR HEADREST FROM THIS VEHICLE. THE 2012 MODEL OF THIS VEHICLE DOES NOT HAVE A CENTER HEADREST. IT ONLY HAS HEADRESTS ON THE LEFT AND RIGHT, WHICH PROVES THIS IS AN ISSUE THEY HAVE CORRECTED FOR THE NEWER MODEL. SOMETHING NEEDS TO BE DONE TO FIX THIS PROBLEM IN THE 2011. I DO NOT FEEL SAFE DRIVING THIS VEHICLE BECAUSE OF THE LACK OF VISIBILITY. *TR

Aug 24, 2011

2011 CHEVROLET Impala Problems & Complaints

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