1656
Complaints Reported

Complaints by Component

SERVICE BRAKES, HYDRAULIC
470 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING AT 5 MPH, THE ANTILOCK BRAKE SYSTEM WOULD ACTIVATE INDEPENDENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED SENSOR MOUNTING SURFACE NEEDED TO BE CLEANED AND REINSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,800.
Jun 15, 2015
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED, THE MECHANIC DISCOVERED THAT THERE WAS A BRAKE LINE FLUID LEAK. THE VEHICLE WAS REPAIRED BUT THE REPAIR SPECIFICS WERE UNKNOWN AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT ALL OF THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Jan 02, 2015
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE ANTILOCK BRAKE SYSTEM ACTIVATED AUTOMATICALLY AND THE ANTILOCK BRAKE SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS REPAIRED BY THE CONTACT WHO REMOVED THE ANTILOCK BRAKE SYSTEM SENSOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Oct 06, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. AS A RESULT, THE BRAKES HESITATED TO RESPOND. THE CONTACT MENTIONED THAT THE BRAKING DISTANCE INCREASED. THE CONTACT DISCOVERED THAT THE BRAKE LINES WERE RUSTED AND CORRODED, CAUSING BRAKE FLUID TO LEAK FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,800.
Aug 21, 2014
I HAVE OWNED THIS TRUCK FROM NEW. IT IS USED FOR LIMITED HAULING DUTIES AROUND TOWN AND HAS VERY LOW MILEAGE. LAST SUMMER I TOOK IT TO THE CHEVROLET DEALER FOR PA STATE INSPECTION. THE MECHANIC DROVE THE CAR INTO THE SERVICE BAY AND UPON DOING SO, THE BRAKE FLUID DUMPED OUT SUDDENLY FROM BENEATH THE TRUCK CHASSIS. THIS WAS 10 MIN AFTER I DROVE THE TRUCK TO THE DEALERS USING A LOCAL EXPRESSWAY. THE TRUCK WAS THEN PUT UP ON THE LIFT AND I WAS SHOWN THE FACT THAT THE BRAKE LINES WERE SEVERELY CORRODED TO THE POINT THAT THE BRAKE FLUID WAS DUMPED ONTO THE FLOOR. I PAID $2332 FOR BRAKE REPAIRS. AS A GRADUATE MATERIALS ENGINEER I INQUIRED AS TO THE MATERIAL USED FOR THE BRAKE LINES AND WAS TOLD THEY WERE CARBON STEEL. IT OFFENDS ME GREATLY THAT THIS TRUCK HAD THIS SEVERE FAILURE WITH LESS THAN 10K MILES, AND THAT GM APPARENTLY HAS BEEN AWARE OF THE PROBLEM AND HIDDEN IT FOR MANY YEARS. THEIR FOCUS ON SAVING A BUCK COULD HAVE COST LIVES AS A RESULT. THE DEALER WAS NOT HELPFUL IN MAKING ME AWARE OF ANY MITIGATION PROGRAM BY GM. AND I AM STUCK WITH A LARGE BILL FOR THEIR NEGLIGENCE. I AM APPALLED AND AN UNHAPPY CUSTOMER!!!
May 16, 2014
+ 465 more complaints for this component
SERVICE BRAKES
300 complaints
The emergency brake does not work properly. It automatically comes on while I am driving almost causing me to have a accident. Please, fix!!!!
Dec 03, 2025
I pulled the truck out of the garage in working condition, left it running while parked in the driveway. It emptied the entire brake fluid reservoir through a leak in the distribution junction on the rear axle, leaving the truck with no brake function whatsoever. Had I not parked the truck in the driveway, I would have been involved in a serious collision due to sudden complete brake failure.
Aug 09, 2025
While driving on US60 East of Lexington Kentucky I was preparing to turn left using the left turn lane. There was another car in front of mine and as I approached it I began to lightly apply the brakes. The brake pedal went all the way to the floor with no decrease in speed. Fortunately I was able to switch back to the through lane and avoid an accident. While I was able to avoid an accident there was definitely a risk of injury to myself and the occupants of the other vehicle. When I was able to inspect the vehicle I found that the brakeline adjacent to the fuel tank was rusted through which caused a complete brake failure. I do the vehicle maintenance personally and have since made necessary repairs to the brake system. I was aware of problems with the brakelines on this vintage truck being prone to failure due to rusting. As I was making repairs it was obvious the routing of the brakelines was such as to making the rusting more likely to happen.
Sep 20, 2021
HARD BRAKE LINE FAILURE DUE TO CORROSION FROM POOR QUALITY PARTS WITHOUT PROPER CORROSION PROTECTION OR CORRECT MATERIALS (I.E. STAINLESS STEEL VS MILD STEEL) WHEN VEHICLE IS USED IN AREAS WHERE DE-ICER IS USED ON THE ROADS.
Apr 26, 2021
DRIVING UP TO CITY INTERSECTION WAS APPLING BRAKES, CAR IN FRONT APPLIED HIS QUICKER CAUSING HIS REAR TO RAISE UP, INDICATING PANIC STOP, I FOLLOWED AND APPLIED HARD PRESSURE TO MY BRAKES, PEDAL THEN WENT TO THE FLOOR AND LOST ALL BRAKE ACTION, THIS LEAD TO MY TRUCK REAR END OF OTHER CARS
Aug 04, 2020
Crash: 1
Injuries: 2
+ 295 more complaints for this component
ENGINE AND ENGINE COOLING
98 complaints
RECENTLY TOOK CAR FOR BALANCING AND ROTATION AT NTB. THEY SAW OIL DIP WAS DRY AND WAS LOW OIL LEVEL. TOOK IT BACK TO SHOP WHO DID OIL CHANGE ONE MONTH AGO. THEY SAID OIL IS VAPORIZING. I DIDN'T UNDERSTAND HOW. TECH SHOWED ME BLACK SLUGGISH INSIDE TAIL PIPE SAYING THAT COULD BE BAD CATALYTIC CONVERTER AND IT COULD HAVE CAUSED BECAUSE OF OIL BURNING INSIDE EXHAUST. I RESEARCHED ONLINE ABOUT THIS ISSUE AND DID FIND OUT THAT ALL GM & CHEVY OWNER HAVING THIS ISSUE WITH V8 ENGINE ON ANY LITER. SHOP REPLACED KNOCK SENSOR TWICE BUT STILL SERVICE ENGINE LIGHT CAME BACK ON. IT IS VERY EXPENSIVE REPAIR COST TO REPLACE BROKEN BOLTS ON MANIFOLD. I HOPE MANUFACTURE WILL FIX THIS ISSUE AS SOON AS POSSIBLE SO THAT CONSUMER DON'T HAVE TO GO THROUGH NOT PASSING STATE INSPECTION. *TR
Jun 21, 2013
TWO EXHAUST MANIFOLD BOLTS ON A 2002 CHEVY SILVERADO 2500 HD ROTTED AND SHEERED OFF AND ONE OTHER DOES NOT SEEM TO BE AS RUSTED AND JUST BROKE OFF AT THE HEAD OF THE BOLT. THIS BOLT FAILURE COULD CAUSE MANY ISSUES, ONE BEING, POSSIBLE FIRE IN THE ENGINE COMPARTMENT, OR CATALYTIC FAILURE, O2 SENSOR ISSUES, CHECK ENGINE LIGHT STAYING ON. *TR
Feb 22, 2012
EXHAUST MANIFOLD BOLTS BREAKING LEAVING STUDS IN THE HEADS, HEATING UP ENGINE COMPARTMENTS, RELEASES CARBON MONOXIDE, AFFECTS O2 SENSOR AND CATALYTIC CONVERTER. WILL NOT PASS EMISSIONS IN SOME STATES. GM NOT STANDING BEHIND THIS 1999-2008 ISSUE. IT IS A SAFETY ISSUE AND IS EXPENSIVE TO FIX. GM MECHANICS DENYING ANY SUCH ISSUES. PLEASE CHECK- IN TO THIS. OUR WHOLE FLEET AND OUR PERSONAL TRUCKS AFFECTED BY THIS. *TR
Feb 16, 2012
EXHAUST MANIFOLD BOLTS BREAKING OFF LEAVING STUDS IN THE HEADS (4) MY LATE 2002 CHEVY Z71 DEVELOPED AN EXHAUST LEAK AND THE CATALYTIC CONVERTER STARTED BANGING AT IDLE OR AFTER PARKED. ENGINE HAS BLACK EXHAUST ON THE HEAD WHERE WE FOUND THE MAIN LEAK. SO, CARBON MONOXIDE HAS BEEN COMING INTO THE CAB AND THE ENGINE COMPARTMENT SEEMS HOTTER THAN NORMAL. WHEN CHECKING INTO THE ISSUE, I FOUND EVERY TRUCK IN OUR COMPANY FLEET HAS THIS SAME ISSUE AND OUR ASSOCIATES THAT HAVE PERSONAL TRUCKS DRIVING TO WORK CHECKED THEIRS AND THEY ALSO HAVE THE SAME ISSUE. FROM 1999 THRU 2008 YEARS. WHEN CONTACTING OUR LOCAL CHEVY DEALER, THEY ADVISED THEY HAD NEVER SEEN OR HEARD OF ANY ISSUES LIKE THIS. I FIND THAT HARD TO BELIEVE. EVERY PERSON I MENTION THIS TO, CHECKS THEIR TRUCK AND HAS THE SAME ISSUES WITH THE BROKEN BOLTS. THERE IS DEFINITELY A PROBLEM WITH THE EXHAUST MANIFOLD CONTRACTING AND EXPANDING TOO MUCH- CHEAP STEEL ATTACHED TO ALUMINUM HEADS APPEAR ON ALL OF THE V-8 TRUCK ENGINES. PLEASE LOOK INTO THIS AS A SAFETY ISSUE WITH HEAT AND CARBON MONOXIDE AS WELL AS THE COSTS TO REPAIR. *TR
Feb 13, 2012
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO Z71. THE CONTACT WAS DRIVING 15 MPH WHEN THE ENGINE BACK FIRED AND STALLED. THE CONTACT STATED THAT AN ABNORMAL KNOCKING WAS HEARD DURING THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THERE WAS CARBON BUILD-UP AROUND THE PISTONS AND ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 70,000.
Jan 17, 2012
+ 93 more complaints for this component
POWER TRAIN
89 complaints
I was driving today and my truck started making a strange noise(like something was loose). I stop the truck to see what was loose, I found nothing. I got back in the truck driving about 20 mph the truck started making the noise again and the truck started dragging( like it wouldn't go faster). I then stop and pulled in a church parking lot where the truck was not drivable. I was told by a concern passerby( mechanic, which happen to be) it's has something to do with the rest axle. The truck gave me no warning whatever. I was told I could have had a major accident and I had NO!!! warning. Please, fix. I have nothing but, issues with this truck.
Dec 03, 2025
my truck won't pick up speed when trying to accelerate. I don't know what it is. I know it's a problem and it's a hazard and accident waiting to happen!!!! Please, fix. I have had nothing but, issues with this Chevy Silverado.
Dec 03, 2025
I FIRST OF ALL ABOUT A YEAR AGO AND NOTICED 2ND GEAR HAS GONE OUT IN IT SINCE I VERY RARELY WENT IN THE REVERSE IT DIDN'T NOTICE THAT TELL HER I WAS IN A PREDICAMENT AND HAD TO PUSH IT OUT AND NOW IT'S STUCK IN FIRST GEAR
Jul 22, 2018
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSMISSION FAILED TO RESPOND PROPERLY IN THE OVERDRIVE POSITION. IN ADDITION, THE TRANSMISSION TEMPERATURE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS WHERE A REPAIR WAS PERFORMED EACH TIME. THE CONTACT WAS UNCERTAIN OF THE SPECIFIC PARTS THAT WERE REPLACED. THE FAILURE RECURRED AND AN INDEPENDENT MECHANIC WAS DIAGNOSING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Sep 18, 2015
ON FEB 21ST 2013 MY TRANSMISSION BROKE AND IT LOST 2ND, 4TH, AND REVERSE, BUT WAS STILL DRIVABLE. I TOOK IT TO A LOCAL INDEPENDENT TRANSMISSION SHOP AND THEY SAID IT WAS A WELL-KNOWN PROBLEM. AFTER DOING EXTENSIVE RESEARCH I FOUND THAT GM HAS KNOWN ABOUT THIS WEAK SUN GEAR SHELL SINCE AT LEAST 1998. THE PROBLEM IS THAT GM DIDN'T REMOVE THE FAULTY PARTS FROM THEIR INVENTORY, ALTHOUGH THEY UPDATED THE PART SOMETIME IN2000 GM MIXED THE NEW PARTS IN WITH THE OLD SO THAT THEIR STATISTICS WOULD SHOW THAT NOT ALL 4L60E TRANSMISSIONS FAILED. TRANSMISSION REBUILDERS SAY YOU CAN ONLY TELL THE FAULTY SHELL FROM THE UPDATED VERSION BY THE SERIAL NUMBER INSIDE THE FAULTY SUN GEAR SHELL. MANY ENGINEERING ACCOMPLISHMENTS IN TRANSMISSIONS HAVE BEEN MADE IN THE PAST TWO DECADES WITH MATERIALS AND LUBRICANTS. THERE IS ABSOLUTELY NO REASON FOR SUCH A MASSIVE GM TRANSMISSION FAILURE. WHAT MAKES IT SO BAD AFTER THE TEN DOLLAR PART FAILS GM CHARGES $3,000 FOR A REBUILT TRANSMISSION. IF THE FAULTY SUN GEAR SHELL WAS REPLACED BEFORE TOTAL FAILURE THE PRICE IS LESS THAN $1,000. I WATCHED AS MY TRANSMISSION WAS BEING REBUILT AND THERE WAS NO VISIBLE WEAR ON ANY OTHER PARTS. IT LOOKED LIKE BRAND NEW EXCEPT THIS FAULTY SUN GEAR SHELL. IF THIS PROBLEM IS SO WIDELY KNOWN FOR SO MANY YEARS THROUGHOUT THE INDUSTRY WHY WASNT THERE A FORCED RECALL? IF THERE WAS JUST ONE RELATED DEATH THE GOVERNMENT WOULD HAVE BEEN ALL OVER THIS, WHAT A SHAME. I FOR ONE WOULD LIKE SOME OF MY MONEY BACK, NOW KNOWING THAT GM FRAUDULENTLY COVERED UP THIS MASSIVE PROBLEM.
Mar 02, 2013
+ 84 more complaints for this component
STEERING
57 complaints
THE IGNITION IS NOT WORKING RIGHT
Feb 15, 2018
AT LOW SPEEDS MY 2002 CHEVY 4WD WILL NOT TURN TO THE RIGHT. LEFT DOES NOT SEEM TO BE AFFECTED. I HAVE REPLACED THE BELT, AND THE BELT TENSIONER, AND THE IDLER PULLY WITH NO CHANGE TO THE STEERING. I ALSO HAVE REPLACED THE POWER STEERING FLUID ON A REGULAR BASIS (50,000 MILES BETWEEN). I WAS ABOUT TO REPLACE THE POWER STEERING PUMP WHEN I FOUND THAT OTHERS HAVE HAD PROBLEMS WITH THE RACK AND PINION. I AM HOPING THIS REPORT WILL CONVINCE GM TO ISSUE A RECALL. TRUCK HAS APPROXIMATELY 107,000 MILES.
Oct 10, 2017
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED AT ANY SPEED THE STEERING WHEEL MADE A LOUD POPPING, VIBRATION AND CLICKING NOISE WHILE DRIVING THE VEHICLE. THE FAILURE OCCURRED WHILE DRIVING IN REVERSE OR WHEN THE CONTACT MADE A LEFT OR RIGHT TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS GOING TO BE REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97000.
Apr 03, 2014
ON JULY 23 2008, I WAS BACKING OUT OF A PARKING SPOT AND I LOST ALL STEERING, THE PITMAN ARM SHEARED OFF. I HAD INSTALLED THE FAB-TECH PITMAN ARM, IDLER ARM, TIE ROD ENDS, AND STEERING STABILIZER KIT. I FOUND OUT LATER THAT THE PITMAN ARM, AND IDLER ARM, HAD A RECALL. I CONTACTED FABTECH VIA EMAIL AND THEY TOLD ME WHO TO CONTACT ABOUT THE RECALL. I LATER GOT TRANSFERRED TO ANOTHER GUY AT FABTECH. HE SENT ME INSTRUCTIONS ON HOW TO GO ABOUT THE RECALL TO GET REFUNDED THE ORIGINAL PURCHASE PRICE AND GET A CHECK FOR THE INSTALLATION AND FRONT END ALIGNMENT AND THEY ARE ALSO SUPPOSE TO SEND THE NEW IDLER ARM AND PITMAN ARM. FABTECH ASKED THAT I BOX AND SHIP THE OLD PARTS TO THEM AND THEY WOULD THEN INSPECT THEM AND SEND THE CHECK AND PARTS. I SENT THE PARTS IN AND THEN THEY DECIDED THEY WERE NOT GOING TO HONOR THE RECALL. I HAD COMPLETE STEERING FAILURE, LUCKILY I WAS IN A PARKING LOT WHEN IT HAPPENED. JUST HOURS BEFORE I WAS ON THE HIGHWAY. A RECALL IS A RECALL AND THEY NEED TO HONOR IT FOR ME AS WELL. *TR
Aug 16, 2013
STEERING SHAFT MAKES NOISES ON TURNS AND BUMPY ROADS. *TR
Mar 05, 2012
+ 52 more complaints for this component
TIRES
48 complaints
DRIVING AT 55 MPH ON HWY 528 ABOUT 20 MILES EAST OF ORLANDO, THE TRUCK BEGAN TO SHAKE AND THEN WE SUFFERED A CATASTROPHIC TREAD SEPARATION OF OUR REAR DRIVER'S SIDE TIRE. WE WERE TRAILERING A CAMPER AT THE TIME. BY THE TIME I WAS ABLE TO BRING THE TRUCK TO A STOP ON THE SHOULDER OF THE HIGHWAY WE HAD SUSTAINED CLOSE TO $3000 WORTH OF DAMAGE TO THE REAR DRIVER'S SIDE FENDER AND WHEEL WELL. THIS WAS THE 2ND KUMHO LT 245/75 R16 OF THE SET THAT HAD A SEPARATION. THE FIRST ONE WE WERE ABLE TO SLOW DONE IN TIME TO PREVENT ANY DAMAGE TO THE VEHICLE. THE TIRES ONLY HAD 18000 MILES ON THEM AND INFLATION PRESSURES HAD BEEN CHECKED WITHIN 24 HOURS OF THE INCIDENT EACH TIME. AFTER CALLING KUMHO SEVERAL TIMES AFTER THE 1ST INCIDENT, THEY GAVE A 67 DOLLAR CREDIT ON THE TIRE. THE SECOND TIME THEY HAVE NOT RETURNED MY MULTIPLE PHONE CALLS. I HAVE NOW REPLACED AND KEPT THE REMAINING TIRES OF THE SET. I KEPT THEM HOPING THAT NHTSA WOULD TAKE THEM FOR TESTING. I FILED A COMPLAINT BY PHONE WITH NHTSA ON 11/3015 AND MEKO TOLD ME I WOULD BE RECEIVING FORMS IN THE MAIL TO COMPLETE THE COMPLAINT. IT HAS NOW BEEN OVER 2 MONTHS, AND I HAVE NOT RECEIVED ANYTHING FROM YOU! MY COMPLAINT # WAS 10807471. THESE ARE DANGEROUS FAULTY TIRES AND NEED TO BE RECALLED. SOMEONE NEEDS TO HOLD KUMHO RESPONSIBLE FRO THESE TIRES BEFORE MORE LIVES ARE LOST SECONDARY TO CATASTROPHIC SEPARATIONS.
Feb 03, 2016
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD EQUIPPED WITH KUMHO ROAD VENTURES A/T TIRS, SIZE 245/75 R16 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A VIBRATION COMING FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT DECREASED THE SPEED TO 10 MPH AND THE REAR PASSENGER SIDE TIRE BLEW UP. THE TIRE WAS REPLACED WITH A SPARE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT THE TREAD SEPARATED. THE TIRE WAS REPLACED. ALSO, WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER SIDE TIRE BLEW UP. THE TIRE WAS REPLACED WITH A SPARE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 184,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 14,000.
Nov 30, 2015
HERCULES TIRES 26575R 116 OWL HERCULES TERRA TRAC A/T 11 WORE OUT WITH ONLY 3800 MILES NOT ONLY ONCE BUT TWICE DEALER SAID I IT WAS BAD DRIVING NEVE IN MY 56 YRS DID I HAVE A TIRE WEAR THIS FAST THEY ARE DEATH TRAPS KOST TIRE CHARGE ROAD HAZARD WHEN IT ALL READY CAME WITH THE TIRE AND DID NOTHING TO RECTIFY THE PROBLEM CAN YOU HELP ME ON THIS PLEASE. *TR
Aug 31, 2014
I HAVE HAD 2 OF THEM FAIL ON MY WORK TRUCK. BOTH HAD VERY LOW MILES. TIRES COMPLETELY BLEW OUT.
Jul 08, 2013
DRIVING SILVERADO TRUCK WITH GOODYEAR EAGLE GT2 TIRES, LESS THAN ONE YEAR AND NOT MANY MILES. BLOW OUT TO FRONT TIRE, SEPARATION RIP ON SIDE OF TIRE-LUCKY I WAS NOT ON FREEWAY OR WOULD HAVE LOST CONTROL IT HAPPENED SO FAST. IF YOU HAVE THESE TIRES, I WOULD GET NEW ONES. SCARY! *JB
Jun 15, 2012
+ 43 more complaints for this component
STRUCTURE
42 complaints
The contact owns a 2002 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the contact heard a loud cracking sound coming from the vehicle. The contact noticed the loud cracking sound while driving over a pothole in the road. The vehicle was driven to the residence. The contact completed a thorough inspection of the vehicle and noticed a fracture behind the cab of the vehicle. In addition, the contact noticed corrosion of the undercarriage of the vehicle. The contact stated that the corrosion extended from the front passenger’s side to the rear of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 250,000.
May 10, 2024
rocker panels rusted out
Aug 18, 2022
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. UPON INSPECTION, THE CONTACT NOTICED SEVERE CORROSION OF THE VEHICLE'S FRAME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Jul 11, 2017
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
Jan 29, 2016
FRAME IS ROTTING OUT
Dec 18, 2015
+ 37 more complaints for this component
PARKING BRAKE
41 complaints
THE 2002 SILVERADO (STANDARD) WAS RECALLED DUE TO DEFECTIVE PARKING BRAKE ID 05V161000 DATED 4/22/05. I OWN A 2002 SILVERADO TRUCK WITH ONLY 35,000 BUT IT IS AUTOMATIC AND THE GM DEALER IN HAWAII WILL NOT FIX MY HAND BRAKE BECAUSE IT WAS NOT INVOLVED IN THE RECALL. MY HAND BRAKE DOES NOT WORK AND I AM DUE FOR A SAFETY CHECK SOON. I CALLED MY LOCAL DEALER SEVERAL MONTHS AGO AND THEY WILL NOT FIX THIS PROBLEM - THEY SAY THEY WILL SERVICE IT BUT IT WILL COST $400+. *TR
Feb 24, 2010
I HAVE A 2002, CHEVROLET C2500HD PICKUP. THE PARKING BRAKE DOESN'T WORK BECAUSE THE REAR AXLE SEALS ARE LEAKING GREASE ONTO THE PARKING BRAKE SHOES. THIS PROBLEM STARTED AT ABOUT 80,000 MILES. THE CHEVROLET DEALER SAID THERE ARE NO SERVICE DIFFICULTY REPORTS REGARDING THIS PROBLEM SO THEY WON'T FIX IT. THE DEALER SAID THE REAR AXLE VENT IS OKAY AND THE AXLE IS NOT OVER FILLED. THE REAR AXLE SEALS SHOULD NOT BE LEAKING AT THIS LOW MILEAGE (BOTH AXLE SEALS ARE LEAKING). THE PICKUP HAS BEEN WELL CARED FOR, NO OFF ROAD USE, MOSTLY LIGHT PASSENGER HIGHWAY SERVICE WITH JUST A LITTLE TRAILER TOWING. THE REAR WHEEL BEARINGS ARE NOT NOISY AND HAVE VERY LITTLE PLAY. *TR
Jan 01, 2010
02 SILVERADO, PARK BRAKE SHOE IS NOT HELD IN PLACE SECURELY AND MOVES AROUND IN THE HUB AT ANY BUMP IN THE ROAD, ESPECIALLY AT LOW SPEEDS. BECAUSE THE BRAKE LEVERS ARE INVERTED, THE DRIVER SIDE BRAKE WILL LOCK UP WHEN HITTING A POT HOLE IN MY DRIVE WAY DAILY. THIS IS NOT THE REAR END FREEZING UP OR TRANSMISSION MALFUNCTION. ONE TIRE LOCKS UP AND THE OTHER SPINS EXCESSIVELY. FOR PROOF, JUST TAKE THE HUB OFF AND LOOK AT HOW THE SHOE IS NOT HELD IN PLACE. A CORRECTIVE PART NEEDS TO BE ADDED , HOPEFULLY NOBODY HAS BEEN INJURED BECAUSE OF THIS. THIS WAS MENTIONED TO THE CHEVY DEALER BY MYSELF IN 2003 AND IF I WOULD HAVE KNOWN HOW TO CONTACT YOU BACK THEN, I WOULD HAVE ASAP. *TR
Apr 29, 2009
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT THE PARKING BRAKE WILL NOT HOLD, WHICH CAUSES UNINTENDED VEHICLE MOVEMENT. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THE MECHANIC ATTEMPTED TO ADJUST THE CABLES. IMMEDIATELY AFTER THE REPAIR, THE FAILURE CONTINUED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V161000 (PARKING BRAKE); THEREFORE, THEY WOULD NOT ASSUME ANY RESPONSIBILITY. THE VEHICLE HAS NOT BEEN REPAIRED ACCORDING TO THE RECALL. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 71,500.
Apr 16, 2009
2002 CHEVY SILVERADO (1500 2WD) PARKING BRAKE FAILURE. SEE/REFERENCE MANUFACTURER CAMPAIGN #: 05042 OR NHTSA CAMPAIGN #: 05V161000. SHOULD BE EXTENDED TO AUTOMATIC TRANSMISSION VEHICLES. DEFECT SUMMARY: THE PARKING BRAKE FRICTION LININGS MAY WEAR TO AN EXTENT WHERE THE PARKING BRAKE CAN BECOME INEFFECTIVE IN IMMOBILIZING A PARKED VEHICLE. CONSEQUENCE SUMMARY: IF THE PARKING BRAKE DOES NOT HOLD, UNINTENDED VEHICLE MOVEMENT COULD OCCUR, WHICH COULD RESULT IN A CRASH. CORRECTIVE ACTION: DEALERS WILL INSTALL A LOW-FORCE SPRING CLIP RETAINER FOR VEHICLES EQUIPPED WITH A PBR PARKING BRAKE SYSTEM. ON VEHICLES EQUIPPED WITH THE TRW PARKING BRAKE SYSTEM, DEALERS WILL INSTALL A REDESIGNED PARKING BRAKE CABLE ASSEMBLY. THE RECALL BEGAN ON JULY 29, 2005. *TR
Dec 31, 2008
+ 36 more complaints for this component
AIR BAGS
39 complaints
Had a front end collision going 65 miles per hour. Air bag never deployed
Dec 02, 2023
Crash: 1
Injuries: 1
The contact owns a 2002 Chevrolet Silverado 1500. The contact stated while driving 5-10 MPH, the airbag warning light illuminated. The independent mechanic was made aware of the failure and referred the contact to the dealer for diagnosis. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 143,725.
Oct 18, 2021
VEHICLE WAS TRAVELING DOWN A STATE HIGHWAY WHEN IT WENT OFF THE ROAD, DOWN A SHORT EMBANKMENT, HIT AT LEAST 2 TREES BEFORE COMING TO REST. THE COLLISION WAS A FRONTAL COLLISION AND THE VEHICLE WAS A TOTAL LOSS. THE AIRBAG, HOWEVER, DID NOT DEPLOY DURING THE ACCIEENT.
Mar 06, 2018
Crash: 1
Injuries: 1
ON THURSDAY, AUGUST 6, 2015 AT APPROXIMATELY 1:20 PM NATCHEZ RAILWAY EMPLOYEES [XXX] WERE ATTEMPTING TO START VEHICLE #1828 WHICH WAS BEING STORED ON THE GROUNDS OF THE NATCHEZ DEPOT. VEHICLE #1828 IS A 2002 CHEVROLET 2500 PICKUP TRUCK WITH VIN #[XXX] AND HAD BEEN DRIVEN FROM THE GRENADA RAILWAY APPROXIMATELY THREE WEEKS PRIOR. [XXX] WAS SITTING IN THE DRIVER'S SEAT AND THE BATTERY APPEARED TO BE DEAD. WHEN HE PULLED THE HOOD RELEASE LATCH, THE PASSENGER SIDE AIR BAG ACTIVATED WITH A LARGE BANG AND THE CAB OF THE TRUCK WAS FILLED WITH A WHITE POWDER. [XXX] SUFFERED A SLIGHT RINGING IN THE EARS FROM THE NOISE. A CHECK WITH THE GENERAL MOTORS WEBSITE INDICATES THIS VEHICLE IS NOT SUBJECT TO ANY RECALLS, ESPECIALLY FOR DEFECTIVE AIRBAGS. AT THE TIME OF THE INCIDENT, THE AIR TEMPERATURE WAS APPROXIMATELY 95⁰ F WITH 60% HUMIDITY. THE VEHICLE HAS BEEN PARKED FOR OVER TWO WEEKS WITH THE DOORS AND WINDOWS CLOSED. DAYTIME HIGH TEMPERATURES DURING THIS PERIOD HAVE BEEN IN THE 95⁰ TO 100⁰ RANGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 16, 2015
I T-BONED A MINI VAN THAT FAILED TO TO YIELD ON A TURN AT 35 MPH, MY AIRBAGS DID NOT DEPLOY. *TR
Jan 27, 2015
Crash: 1
Injuries: 3
+ 34 more complaints for this component
ELECTRICAL SYSTEM
37 complaints
USING THE KEY THE IGNITION TURNS ON AND TRUCK STARTS AS IT SHOULD, ANYTIME THE KEY THEN COULD BE TAKEN OUT OF THE IGNITION AT ANYTIME. IGNITION CAN BE CLICKED BACK TO ACCESSORY AND THE KEY CAN FALL OUT WHEN DRIVING. NOTE CHANGING FROM RUN TO ACCESSORY IT EASILY DONE.
Sep 18, 2019
LIGHTING FOR GEAR AND MILEAGE INDICATOR HAS BEEN GOING OUT INTERMITTENTLY.
Nov 01, 2016
WHILE DRIVING ON THE HIGHWAY, THE TRUCK, FOR AN UNKNOWN REASON, SHUT DOWN CAUSING ME TO LOOSE POWER STEERING AND BRAKE CAPABILITY. I WAS ABLE TO SHIFT INTO NEUTRAL AND TURN THE KEY OFF AND THEN BACK ON AGAIN TO RE-START THE TRUCK. IT HAS NOW HAPPENED SEVERAL TIMES AND I HAVE DONE THE SAME THING EACH TIME TO CORRECT THE PROBLEM. IT HAPPENED ONCE IN 2002 THEN CONSTANTLY 4-5 TIMES A YEAR AND AGAIN TODAY. GM HAS TOLD ME IN THE PAST THAT THEY DON'T KNOW WHAT WOULD CAUSE THAT ISSUE. I COULD NOT GET MY LOCAL CHEVROLET SHOP MANAGER TO GIVE ME A STRAIGHT YES OR NO ANSWER REGARDING WHETHER MY PROBLEM IS CONSISTENT WITH THE ISSUES BEING EXPERIENCED BY EFFECTED GM MODELS WITH IGNITION PROBLEMS. I BELIEVE IT MAY BE DUE TO THE RECALLED IGNITION SWITCHES AS I HAVE HAD THE ELECTRICAL SYSTEM LOOKED AT AND NO ONE CAN SEEM TO FIND AN ISSUE THAT WOULD CAUSE THE TRUCK TO SHUT OFF RANDOMLY AT HIGHWAY SPEEDS AND THEN TURN RIGHT BACK OVER AFTER SHIFTING TO NEUTRAL!! I BELIEVE THAT THE CURRENT RECALL DOES NOT COVER ALL OF THE VEHICLES THAT ARE TRULY AFFECTED. I HAVE HAD MY FAMILY IN THE TRUCK ON SEVERAL OCCASIONS WHEN THIS HAS HAPPENED AND HAVE BEEN FORTUNATE TO NOT HAVE HAD AN ACCIDENT TO THIS POINT.
Jan 09, 2016
IGNITION SWITCH WON'T START ENGINE. REPLACED SWITCH AND HAD NO IMPROVEMENT. TURNING KEY SEVERAL TIMES MAY RESULT IN STARTING OR NOT. THERE SEEMS TO BE A DELAY IN IGNITION WHEN IT DOES START. AN ON-LINE REVIEW SHOWS I'M NOT THE ONLY ONE WITH THIS PROBLEM. I HAVE SAFETY CONCERNS WHEN I OR MY WIFE USES VEHICLE TO SHOP AND RISKS BEING SUBJECT TO PREDATORS IN PARKING LOTS WHEN TRUCK WON'T START. *TR
Nov 08, 2014
WHEN TO USE THE HORN IN A TRAFFIC SITUATION AND NOTHING. NO POWER AT FUSE BOX FOR HORN STATED BY MY MECHANIC. *TR
Sep 30, 2014
+ 32 more complaints for this component
VISIBILITY
32 complaints
TL*THE CONTACT OWNS A 2002 CHEVROLET 3500 . THE CONTACT STATED THAT THE REAR WINDOWS ON BOTH SIDES FELL OUT ON THE ROAD AT DIFFERENT TIMES. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE WINDOWS WERE MANUFACTURED BY C. R. LAURENCE COMPANY IN HOUSTON TEXAS. THE CURRENT MILEAGE WAS 30,000.
Oct 01, 2010
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE BACKING UP THE VEHICLE AT 1 MPH, THE REARVIEW MIRROR BECAME UNSTABLE. THE CONTACT CRASHED INTO A TELEPHONE POLE AND THE BRAKE LIGHTS CRACKED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND THEY STATED THAT GM WAS AWARE OF THE REARVIEW MIRROR FAILURE; HOWEVER, THERE WAS NO CURRENT REMEDY. THE COST TO REPAIR THE DAMAGES MADE TO THE VEHICLE WOULD BE $4,500. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT SOMEONE WOULD CALL THE CONTACT. THE FAILURE MILEAGE WAS 14,593 AND CURRENT MILEAGE WAS 14,661.
Dec 12, 2008
Crash: 1
ELECTRIC WINDOWS FAIL TO GO UP OR DOWN IN INCLEMENT WEATHER/MAY GET JAMMED IN ANY POSITION/IF OPEN WHILE DRIVING, MAY FAIL TO CLOSE, RESULTING IN DANGEROUS SITUATION FOR DRIVER IF IN HEAVY TRAFFIC,ETC./WINDOW APPARATUS REPLACED TWICE ON DRIVER SIDE AND ONCE ON PASSENGER. *TR
Jul 23, 2008
WINDSHIELD WIPER INTERMITTENT SWITCH FAILURE (2ND TIME SINCE BOUGHT TRUCK NEW IN 2002). WHEN SWITCH TO INTERMITTENT, WIPERS COME ON AND STAY ON. *TR
Jan 10, 2008
CHEVY RV VAN WITH WINDOW PROBLEMS CUSTOMER STATES THAT THE RV IS NOT SAFE TO DRIVE**NAR**CC THE CONSUMER STATED HE WAS UNABLE TO GET THE DRIVER AND PASSENGER WINDOWS TO OPEN. THE DEALER REPORTED THE SWITCH WAS DEFECTIVE AND BURNED OUT THE WINDOW MOTOR. UPDATED 09/04/07. *JB
Aug 08, 2007
+ 27 more complaints for this component
SUSPENSION
25 complaints
TRAVELING ON A GRAVEL ROAD @ ABOUT 45 MPH. OTHER THAN BEING GRAVEL, THE ROAD IS VERY SMOOTH. HEARD A LOUD BANG AND FELT IT IN THE VEHICLE AND IN THE STEERING WHEEL. FOUND DRIVER'S SIDE REAR LEAF SPRING REAR MOUNTING SHACKLE HAD BROKEN ALLOWING LEAF SPRING TO SLAM AGAINST THE BOTTOM OF THE BED, PUTTING AN UPWARD DENT IN IT. REPAIR MECHANIC COMMENTED THE VEHICLE IS RUSTED FAR MORE THAN NORMAL. RAILS UNDER DOORS HAVE LARGE 3 INCH HOLES. REAR BUMPER IS RUSTED THROUGH, THE REAR TAILGATE HAS HOLES IN IT. VEHICLE ONLY DRIVEN TO WORK (2 MILES WHICH ARE GRAVEL) AND HAS VERY LOW MILES. NO ONE ELSE EXCEPT SILVERADO OWNERS ARE EXPERIENCING THIS ISSUE. VERY LIKELY INFERIOR DESIGN OR MATERIALS OR BOTH. *TR
Dec 13, 2014
2002 CHEVY SILVERADO 1500 LT I HAVE A POPPING OR CLUNKING NOISE THAT I CAN HEAR AND FEEL ON THE STEERING WHEEL. I AM CONCERNED THAT IT MIGHT BE A SAFETY ISSUE AND EXPENSIVE TO REPAIR AT THAT.THIS HAS BEEN ON GOING FOR SOMETIME. THIS NOISE IS VERY NOTICEABLE WHEN BACKING UP OR MOVING FORWARD AT VERY SLOW SPEED. *TR
Mar 14, 2011
2002 CHEVY SILVERADO 2500 HD, DRIVER'S SIDE FRONT WHEEL WOBBLE, BRAKE FAILURE, AND NOISE. TOOK VEHICLE TO THE DEALER, AND DISCOVERED THAT THE LEFT FRONT WHEEL HUB ASSEMBLY AND BEARINGS WERE WORN. DEALER STATES FREQUENT PROBLEM WITH CHEVY SILVERADOS, NO DEALER RECALL. *TR
Feb 21, 2011
THE OTHER DAY I HEARD A GRINDING NOISE ON THE DRIVERS SIDE OF THE TRUCK. I KNEW IT WASN'T THE BRAKE PADS SINCE I HAD CHANGED THEM A FEW MONTHS AGO. IT TURNED OUT TO BE THE WHEEL BEARINGS. THESE ARE A SEALED SYSTEM AND NOT ABLE TO SERVICE THEM ON EITHER SIDE. THE SYSTEM HAS TO BE REPLACED. I ASKED THE PARTS STORE ABOUT THESE ,AND HE SAID COMMON PROBLEM AND IF NOT FIXED , THE ROTOR AND BEARING ASSEMBLY COULD SNAP OFF AND CREATE AND ACCIDENT. I HAD A 2000 CHEVY SILVERADO 1500 THAT HAD THE SAME PROBLEM. *TR
Nov 05, 2010
WHILE DRIVING FRONT LEFT WHEEL ASSY. SEPARATED FROM TRUCK CAUSING ME TO CRASH. TRUCK WAS A TOTAL LOSS. *TR
May 07, 2009
Crash: 1
+ 20 more complaints for this component
FUEL SYSTEM, GASOLINE
23 complaints
HI THIS IS THE SECOND SET OF THE FUEL INJECTOR ON THIS DIESEL ENGINE,I TALK TO THE DIFFERENT MECHANIC ON DEALERS AN PRIVET SHOPS AND ASK WHAT IS THIS PROBLEM AND SAY IS BECAUSE THE FUEL,THE USED,HOW YOU DRIVE,ETC BUT NO BODY SAY WHAT IS THE REASON, MY PROBLEM IS THIS INJECTOR SET IS NOT LIKE REPLACE LIKE A SET THE SPARK PLUGS ON GAS ENGINE IS MUCH MONEY $5600, AND I NOT THE ONLY PERSON, I CHECK ONLINE MANY TRUCKS OF THIS GET THIS PROBLEMS, PLEASE HELP AS, THE COMPANY MAKE THIS TRUCK WHIT THIS PROBLEMS AND PEOPLE LIKE ME USED FOR WORK AND IS NOT FEAR. *JS
Sep 25, 2013
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WHILE PARKED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED A FAILURE WITH THE FUEL INJECTOR PUMP. THE CONTACT PUMPED AIR OUT OF THE FUEL INJECTORS AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE FUEL INJECTOR AND FUEL INJECTOR PUMP HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED PRIOR TO HAVING OWNERSHIP OF THE VEHICLE, THE FUEL INJECTORS WERE REPLACED UNDER AN EXTENDED WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.
Oct 06, 2011
WE HAVE A 2500 HD ALSO WITH FAILED INJECTORS. WE WERE NOT INJURED NOR KILLED. HOWEVER, OIL AND DIESEL BLEW OUT ON ROADWAY AND ON THE ENGINE OF TRUCK. I DO NOT KNOW IF THIS CAUSED AN ACCIDENT WITH THE VEHICLE BEHIND ME OR NOT. HOW MANY ACCIDENTS COULD HAVE HAPPENED AND NO ONE REALIZED IT WAS FROM THE OIL OF OUR TRUCK. FURTHER MORE CHEVY KNOWS THIS IS A PROBLEM. SO HOW MANY PEOPLE HAVE TO GET HURT OR DIE BEFORE THEY TAKE CARE OF THE PROBLEM. OF EVERYONE I HAVE TALKED TO ONLY ONE PERSON WAS UNDER WARRANTY AND THEY MADE IT BY 14 DAYS. CHEVY HAS A PROBLEM AND NEEDS TO FIX IT, AND NOT WITH AN EXTENDED WARRANTY. THIS IS MY FIRST CHEVY AND WILL BE MY LAST. MAYBE THAT IS WHY CHEVY NEEDED BAIL OUT MONEY
Mar 22, 2011
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING AT 65 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT ACCELERATE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. FIVE YEARS PRIOR TO THIS FAILURE, THE CONTACT HAD THE FUEL INJECTORS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. THE CURRENT MILEAGE WAS APPROXIMATELY 173,000.
Jun 15, 2010
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE FUEL INJECTORS HAVE FAILED. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT OFF ON THE HIGHWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO HER RESIDENCE. A WARNING LIGHT ILLUMINATED ON THE DASHBOARD PRIOR TO THE ENGINE SHUTTING OFF. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. A DISTRICT MANAGER STATED THAT THERE WAS NOTHING THEY COULD DO TO CORRECT THE FAILURE SINCE THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 62,389.
Sep 22, 2009
+ 18 more complaints for this component
ENGINE
21 complaints
KNOWN TO GM INJECTOR PROBLEMS WITH CHEVY SILVERADO VEHICLES. MY INJECTOR CRACKED OR FAILED AND DIESEL WENT IN TO MY ENGINE OIL, CAUSING AN OVER FILL OF 2 GALLONS. OIL WAS LEAKING OUT ALL OVER FROM MY TRUCK WHILE I WAS DRIVING. THERE ARE MANY OTHER POST ABOUT THIS PROBLEM AND GM IS AWARE BUT HASN'T ISSUED A RECALL.
Feb 11, 2021
WHILE DRIVING, THE ENGINE WILL SUDDENLY SHUT DOWN AND WITHOUT WARNING STOP.
Jul 18, 2018
2002 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO ENGINE FUEL INJECTORS SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE REQUIRED HAVING THE FUEL INJECTORS REPLACED MULTIPLE TIMES. THE VEHICLE WAS REPAIRED TWICE UNDER WARRANTY. THE CONSUMER REQUESTED FOR THE MANUFACTURER CONTINUE TO REPAIR THE INJECTORS UNDER THE WARRANTY. *JS
Feb 14, 2018
EXHAUST MANIFOLD BOLTS BREAKING AND BOTH EXHAUST MANIFOLDS CRACKING EVRY 50000 MILES. OCCURS WHILE DRIVING.
Aug 30, 2017
I HAVE AN EXHAUST LEAK, DUE TO A BROKEN EXHAUST MANIFOLD BOLT. GM USED THE WRONG BOLTS ON MY 5.3LITER ENGINE. MY CHEVY DEALER SAYS IT'S GOING TO COST ME $1200 TO $1400 TO REPAIR MY ENGINE. MY TRUCK ONLY HAS 87000 MILES ON IT.
Nov 01, 2016
+ 16 more complaints for this component
VEHICLE SPEED CONTROL
20 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNINGS. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHIFTING INTO THE NEUTRAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200,000 THE CURRENT MILEAGE WAS 344,000. UPDATED 0/8/14*CN
Jul 21, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHEN HE ENGAGED THE ACCELERATOR PEDAL THE VEHICLE LUNGED FORWARD AND THE BRAKES FAILED TO STOP THE VEHICLE. HE WAS FORCED TO SHIFT GEARS IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING NOR WAS THE MANUFACTURER NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
Aug 31, 2012
I RECEIVED A RECALL IN 2005 FOR THE SPEED SENSOR AT WHICH TIME I HAD IT FIXED. AROUND 2008 IT STARTED TO HAPPEN AGAIN AND THE DEALERSHIP ON GOOD FAITH FIXED IT FOR NOTHING. 2009 IT STARTED AGAIN AND WE HAD TO PAY AROUND 500 TO FIX IT. NOW IT IS 2011 AND THE PROBLEM IS STARTING AGAIN. DURING THIS TIME WE HAVE HAD PROBLEMS COMING TO A COMPLETE HALT AND ALMOST CRASHING INTO ANOTHER VEHICLE. I DON'T MAKE A LOT OF MONEY AND NEED THIS VEHICLE TO GET TO AND FROM WORK. I DO NOT DRIVE THIS VEHICLE OFF ROAD OR LONG DISTANCE JUST AROUND TOWN. FOR HOW OLD IT IS I HAVE LOW MILEAGE AND I FEEL IFSOMETHING IS RECALLED IT SHOULD BE FIXED THE FIRST TIME. *TR
Sep 08, 2011
I HAVE HAD THE SAME PROBLEM TWICE SINCE I HAVE OWNED THIS VEHICLE. I REPORTED THE FIRST INCIDENT ABOUT 3 YEARS AGO. I NEVER RECEIVED A REPLY FROM YOU OR GM. ON APRIL 30 08 I HAD THE SAME PROBLEM AGAIN. I WAS ABOUT TO PULL INTO THE CARPORT AND WHEN I PUT MY TRUCK IN DRIVE IT SUDDENLY SHOT FORWARD INTO A TRAVEL TRAILER AND DRIVING IT INTO THE WALL. BOTH THE TRAILER AND THE CARPORT WERE DAMAGED THERE WAS NO VISIBLE DAMAGE TO THE TRUCK. *TR
May 12, 2008
Crash: 1
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL BECOMES STUCK. THE CONTACT HAS TO PUMP THE PEDAL TO RELEASE IT, WHICH CAUSES THE VEHICLE TO JERK FORWARD. THE CONTACT ALSO HEARD A LOUD GRINDING AND SCREECHING SOUND WHEN SHE STARTED THE VEHICLE AND PLACED IT IN REVERSE. THE VEHICLE FAILED TO MOVE. THE DEALER HAS NOT YET INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 128,000. UPDATED 02/01/08. *LJ THE CONSUMER STATED THE VEHICLE HASN'T BEEN REPAIRED AS OF YET AND PROBLEM STILL PERSISTS. UPDATED 02/01/08 *TR
Jul 26, 2007
+ 15 more complaints for this component
SERVICE BRAKES, AIR
18 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE ABS SYSTEM ACTIVATED AND THE VEHICLE LOST MOTIVE POWER. THERE WAS NO WARNING LIGHTS ILLUMINATED. A DEALER WAS NOT CONTACTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Mar 23, 2020
WE HAVE A 2002 SILVERADO WITH ONLY 28,000 MILES ON IT. WE TOOK IT TO THE DEALER THE OTHER DAY BECAUSE OF A GRINDING NOISE AND FOUND OUT THAT ALL 4 ROTORS AND ALL DISC PADS HAVE TO BE REPLACED. WE ARE TOLD THAT WE DON'T DRIVE THE TRUCK ENOUGH FOR THE DISC PADS TO WORK PROPERLY. WE HAVE NEVER HEARD OF SUCH A THING AND STARTED FINDING OTHERS COMPLANING OF THE SAME PROBLEM. THE DEALER (CENTURY CHEVROLET) SHOWED US ROTORS THAT WERE RUSY AND DETERIORATING. WE LIVE IN COLORADO, RUST IN UNHEARD OF IN VEHICLES HERE. WE DO BELIEVE THAT THERE IS A PROBLEM WITH THE BRAKE MATERIALS. *CN
Jan 28, 2008
TL* - THE CONTACT HAS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHEN HE STOPS AT A STOP LIGHT THE ABS SYSTEM ENGAGES. THE CONTACT ALSO STATED THAT THE VEHICLE PRESENTLY HAS AN ODOMETER READING OF 41,000 MILES. THE PARKING BRAKE FAILED AT 40,000 MILES. THE CONTACT STATED THAT THERE IS A SAFETY RECALL ON THESE TWO FEATURES FOR THE 2002 CHEVROLET SILVERADO 2500 HD. HOWEVER, HIS VIN WAS NOT INCLUDED UNDER THE SAFETY RECALL.
Jan 11, 2007
ABS FAILURE AT LOW SPEED, ABS ACTIVATES AT LOW SPEED ON DRY PAVEMENT UNDER NORMAL BRAKING SITUATIONS. FIRST HAD PROBLEM AT APPROX. 38,000 MILES. REPAIRED BY DEALERSHIP AT 47,00 MILES BY REMOVAL AND CLEANING OF WHEEL SPEED SENSOR.. SAME PROBLEM AT APPROX. 64,000 MILES, HAS NOT BEEN REPAIRED. REF.NHTSA PE05020.
Aug 23, 2005
WHEN SLOWING DOWN TO STOP, THE ANTI-LOCK BRAKES TAKE OVER AND THE VEHICLE WILL SLIDE OR BECOME UNABLE TO BE STOPPED. ON MORE THAN ONE OCCASION, I HAVE NEARLY HIT SOMEONE OR A PARKED VEHICLE, AS I AM UNABLE TO CONTROL THE BRAKING MECHANISM OF MY VEHICLE. IT IS ONLY A MATTER OF TIME BEFORE I CAUSE AN ACCIDENT OR BECOME INVOLVED IN AN ACCIDENT DUE TO THIS PROBLEM. AT THIS TIME, THERE DOES NOT APPEAR TO BE A FORMAL RECALL, BUT ONLY AN INVESTIGATION. ON A DAILY BASIS, I TRANSPORT MY FAMILY, AND FEAR THAT I WILL HAVE AN AUTO ACCIDENT THAT MAY CAUSE THEM OR SOMEONE ELSE HARM. I AM LOOKING INTO HAVING THE SENSORS REPLACED, AND AWAITING AN ESTIMATE TO DO SO. I WOULD APPRECIATE ANYTHING THAT COULD BE DONE TO RECTIFY, WHAT I AND MANY OTHERS FEEL IS A VEHICLE DEFECT.
Jul 16, 2005
+ 13 more complaints for this component
SEAT BELTS
15 complaints
SEATBELTS DOES NOT CATCH AND WILL NOT RECOIL. STARTED OUT AS LOOSE NOW IT WILL NOT RETRACT. STARTED WHEN I APPLIED THE BRAKES WHEN A DOG RAN IN FRONT OF ME AND SEATBELTS DID NOT CATCH AND MY CHEST HIT THE STEERING WHEEL. THE SEATBELTS DID NOT RETRACT AFTER IT PULL OUT. I WAS TRAVELING 55 MPH WHEN THE DOG CROSSED THE HIGHWAY.
Oct 05, 2018
Injuries: 1
SEAT BELT LOCKS UP ALLOWING YOU NOT TO BE ABLE TO PUT IT ON OR PULL IT OUT FAR ENOUGH TO PUT ON. *TR
Feb 24, 2010
UNABLE TO PULL REAR PASSENGER SIDE SEAT BELT FROM RETRACTOR AT ANY TIME MAKING IT IMPOSSIBLE TO BELT ONE PASSENGER. BELT WAS REPLACED BY DEALER. OLD BELT IS AVAILABLE. *JB
Apr 26, 2007
DT: THE CONTACT STATED THE PASSENGER'S SIDE SEAT BELT WILL NOT BUCKLE. WHEN ATTACHING THE SEAT BELT INTO THE BUCKLE IT WAS NOT LATCHING. THE CONTACT CONSULTED A DEALERSHIP ABOUT THE PRICE OF INSTALLING A NEW BUCKLE. *AK UPDATED 12/27/2005 - WHILE MAKING A ABRUPT STOP ONE DAY THE SEAT BELT BECAME UNLATCHED AND HAS NOT WORKED SINCE. *NM
Dec 06, 2005
THE LEFT AND RIGHT SIDE SEAT BELTS FAILED. THE RETRACTOR SHEARED OFF WHILE DRIVING. DRIVER WAS ABLE TO DRIVE TO THE DEALER, AND MECHANIC DETERMINED THAT BOTH LEFT AND RIGHT SEAT BELT RETRACTORS NEEDED TO BE REPLACED. *AK THE CONSUMERS 2002 CHEVROLET 2500HD HAD SEAT BELT PROBLEMS. THE CONSUMER STATED THAT AS HIS GRANDSON WAS PUTTING ON THE SEAT BELT IT SNAPPED IN HALF.
Feb 02, 2005
+ 10 more complaints for this component
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE
13 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE REAR ROTORS WERE WORN OUT, WHICH CAUSED THE PARKING BRAKE TO MALFUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.
Aug 18, 2014
SEVERE BRAKE FLUID LEAK ON MAIN STEEL LINE(S) UNDER DRIVERS SIDE ABOUT 1/2 WAY TOWARD THE REAR WHEELS. UNABLE TO DRIVE VEHICLE. PEDAL WENT TO FLOOR AS I WAS TRYING TO PUT THE VEHICLE IN GEAR. PUMPED BRAKES WITH NO INCREASE IN PEDAL. LOOKED UNDER VEHICLE AND BRAKE FLUID ON CEMENT. *KB
Feb 04, 2012
THE PARKING BRAKE ON MY TRUCK WILL NOT HOLD AS IT SHOULD, THUS CAUSING VEHICLE TO ROLL DOWN DRIVEWAY. THERE IS A RECALL FOR SILVERADO'S WITH MANUAL TRANSMISSIONS,( DEFECT INVESTIGATION # EA04011 GM RECALL #05042 NHTSA CAMPAIGN ID# 05V161000) MINE IS A AUTOMATIC, BUT THE AUTO AND MANUAL USE THE SAME PARKING BRAKE SET-UP. I HAVE DONE SOME READING ON-LINE CHEVROLET TRUCK FORUMS AND THERE ARE ALLOT OF SILVERADO/SUV GM OWNERS WITH AUTOMATICS THAT HAVE THIS SAME TYPE OF BRAKE SYSTEM THAT ARE HAVING THE SAME ISSUE, NOT HOLDING DUE TO PREMATURE WEAR OUT OF PARKING BRAKE SHOE LINING. THERE IS ALSO A GM TECH SERV BULL FOR THIS MATTER AS WELL, BUT NOT A RECALL FOR THE VEHICLES WITH AUTO TRANSMISSIONS, WHAT ARE THE OWNERS OF AUTOMATICS LESS IMPORTANT. THE TSB HAS THE DEALERS REPLACE THE SPRING RETAINER CLIP JUST AS THE RECALL DOES. I THINK THE TSB NEEDS TO TAKE A HARD LOOK AT THE PARKING BRAKE ISSUES ON THE TRUCKS/SUVS WITH AUTOMATIC TRANSMISSIONS AS WELL. *TR
Nov 14, 2011
COMPLETE LOSS OF FRONT BRAKE SYSTEM WHILE DRIVING. I NOTED A SOFT PEDAL WHILE SITTING AT A TRAFFIC LIGHT AND ON THE NEXT BRAKE APPLY THERE WAS LITTLE OR NO DECELERATION UNTIL THE PEDAL WAS NEAR THE FLOOR. THE REAR WHEELS LOCKED UP MOMENTARILY WHILE SLOWING THE VEHICLE AT THE EXTENT OF PEDAL TRAVEL. AFTER STOPPING THE VEHICLE, I NOTED A STEADY STREAM OF BRAKE FLUID COMING FROM THE LINE WHEN THE BRAKE WAS APPLIED. THE BRAKE LINE RUNNING TO THE ABS UNIT UNDER THE DRIVER SIDE DOOR HAD A LARGE LEAK IN AN AREA OF HEAVY CORROSION. UPON FURTHER INSPECTION I FOUND THAT MOST OF THE BRAKE LINES HAD HEAVY CORROSION ON THE VEHICLE ALTHOUGH NO OTHER LEAKS WERE NOTED. *KB
Sep 19, 2011
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS CORRIOSION FROM FRONT TO REAR ON ALL ABOVE. *TR
Jul 25, 2011
+ 8 more complaints for this component
UNKNOWN OR OTHER
12 complaints
ABS sensors I think are bad cuz my brake pedal fluctuates and hasn't done that in a long time it went away no dash lights for the ABS but it's definitely coming from the brake pedal?
Jan 19, 2023
THE UNDERCARRIAGE. THE ROCKER ARMS THE BRAKE LINES ARE AND HAVE BEEN RUSTED OUT. ITS A RUSTED OUT FRAME. THIS NEEDS TO BE HANDLED AND RECALLED TO ALL GM OWNERS . THIS IS A COSTLY TIME CONSUMING MATTER FOR INDIVIDUALS TO HANDLE. GM SHOULD STEP UP TO THE PLATE AND HANDLE THESE ISSUES. KARMA HOPE U DONT NEED BAILING OUT AGAIN I BET THIS ISSUE ALONE AND GM NOT HELPING BY DOING RIGHT THING WILL CAUSE TREMENDOUS HURT TO U IM SURE YOUVE LIST AKOT OF BUSUNESS FROM THIS.
May 28, 2018
WE BOUGHT THIS TRUCK FROM AN I INDIVIDUAL AND HE HAD A CLEAR TITLE WE WENT TO DMV IN LEXINGTON SC GOT A REGISTRATION AND WE SAID THEY COULD JUST MAIL THE TITLE THEN WE GOT A LETTER THAT THE VEHICLE WAS PREVIOUSLY REPORTED BY NHTSA CARS PROGRAM/US FEDERAL AGENCY AS A JUNK VEHICLE SAID WE HAVE TILL DECEMBER 4 TO RESOLVE THIS WE NEED YOUR HELP DON'T KNOW REALLY WHAT TO DO.
Nov 30, 2016
FRAME RUST ENTIRE FRAME IS RUSTED AWAY FROM THE CAN BACK INCLUDING CROSS MEMBERS HOLDING UP FUEL TANK.
Sep 20, 2016
TRAILER RELIEVER HITCH BENT AFTER NORMAL USE TOWING TRAVEL TRAILER. PROPER WEIGHT DISTRIBUTING HITCH WAS BEING USED ON INTERSTATE HIGHWAY. WINDS MAY HAVE BEEN CONTRIBUTING FACTOR. HITCH MUST BE REPLACED.
Apr 24, 2016
+ 7 more complaints for this component
EXTERIOR LIGHTING
11 complaints
WHILE DRIVING ON TWO LANE COUNTRY HIGHWAY AT 55MPH LOW BEAM HEAD LIGHTS WENT OFF. AFTER A FEW SCARY SECONDS I WAS ABLE TO FIND A SAFE PLACE TO STOP. I TRIED SEVERAL THINGS AND DISCOVERED THAT THE HIGH BEAMS STILL WORKED. I PROCEEDED TO MY DESTINATION DEFECTIVE MULTI FUNCTION SWITCH. INTERNET TELLS ME I AM ONE OF MANY.
Jan 06, 2016
I HAVE BEEN HAVING PROBLEMS WITH MY FRONT RUNNING LIGHTS. THERE IS ALWAYS ONE BURNT OUT ON THE FRONT. I HAVE REPLACED THEM SEVERAL TIMES, CHECK TO MAKE SURE THE RIGHT FUSE IS BEING USED, BUT EVERYTIME ONE BURNS OUT. I HAVE ALSO NOTICED NOW THAT ABOUT EVERY GM SUV OR TRUCK I SEE GOING DOWN THE ROAD ALSO HAS A RUNNING LIGHT BURNT OUT..THIS SEEMS LIKE A SAFETY ISSUE THAT THE MANUFACTURER SHOULD HAVE TO ADDRESS.. *TR
Jan 31, 2015
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE INTERIOR DASHBOARD LIGHT FAILED AND THE CONTACT WAS UNABLE TO READ THE SPEEDOMETER. THE CONTACT CALLED THE DEALER REGARDING THE DASHBOARD LIGHT FAILURE AND THE DEALER ADVISED THAT THE MODULE THAT CONTROLLED THE LIGHTING NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE MODULE REPLACED. THE FAILURE MILEAGE WAS 118,000.
Feb 29, 2012
HIGH BEAM HEADLIGHT WENT OUT WHILE DRIVING AT NIGHT AND I AM UNABLE TO USE DUE TO WIRES MELTING OFF ON DIMMER SWITCH ON STEERING COLUMN. *JB
Jan 11, 2007
2002 MALIBU. TURN SIGNAL/HAZARD FLASHER FAILURE. *NM
Dec 13, 2006
+ 6 more complaints for this component
SERVICE BRAKES,FUEL/PROPULSION SYSTEM
10 complaints
THE THROTTLE CABLE MAKES CONTACT AND RUB THROUGH THE FLEXIBLE PRESSURIZED FUEL LINE CREATING A PINHOLE LEAK OF NATURAL GAS. I SMELL GAS INSiDE CAB. CAUSES CHECK ENGINE LIGHT TO COME ON
Dec 23, 2021
MY ABS SPEED SENSOR GOT SHEARED BY BACK OF MY FRONT DRIVERS SIDE TIRE IN WHICH I HAVE SEEN ON MULTIPLE SIGHTS A DEFECT THAT WAS DEEMED A RECALL FOR BEING POORLY SET UP ON THE ASSEMBLY LINE. SECONDLY, IVE SPENT THOUSANDS AND LOOKING ONLINE FOR A VARY SERIOUS ISSUE IVE BEEN HAVING WITH MY VEHICLE DUE TO INTERMEDIATE STALLING, BACKFIRING, AND VEHICLE DIEING DUE TO WHAT HAS FINALLY BEEN FOUND TO BE THE INFAMOUS CRANKSHAFT SENSOR. REPLACED MY COMPUTER, ALL 02 SENSORS, EGR VALVE EXC... THAN UPON LOOKING AND RESEARCHING, I FIND IT WAS A MAJOR ONE ON RECALL AS WELL FOR FAILING ALL THE TIME. I JUST FEEL IF THESE ARE FACTORY ERRORS AND BEEN ON THE RECALL, AND MY WOMAN WHO TRAVELS WITH ME THAT IS PARALYZED DUE TO AN ACCIDENT, I SHOULD BE ENTITILED TO THE RECALLS GIVING THEY WERE KNOWN FLAWS ON THE ASSSEMBLY LINE AND A DANGER TO OTHERS. WHEN THE VEHICLE STALLS OUT, IT STARTS CHOKING, BACKFIRING, AND BUCKING AND WANTS TO LOCK UP AND LOOSE CONTROL. NOT COOL. IVE BEEN CHASING THIS PROBLEM SPENDING THOUSANDS IN PARTS AND REPAIRS TO MAKE THIS TRUCK SAFE FOR WORK AND FEEL IF THERE HAS BEEN RECALLS FOR ALL THIS, WOULD BE NICE TO REAP SOMETHING OUT OF MY INVESTMENT IN THIS TRUCK
Nov 08, 2020
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500 HD. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THERE WAS SEVERE CORROSION TO THE BRAKE AND FUEL LINES. THE VEHICLE WAS REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Apr 06, 2018
FUEL AND BREAK LINES COMPLETELY RUSTED OUT. FUEL LINE BROKE WHILE REPLACING FUEL FILTER. NECESSITATED REPLACEMENT OF ENTIRE FUEL LINE SYSTEM. BREAK LINE BROKE WHILE DRIVING AROUND SAME TIME LOSING ALL BREAKING FUNCTIONS. NEEDED TO TURN OFF ROAD AND KILL MOTOR TO STOP. ALL BREAK LINES NEED REPLACEMENT. I SPENT $2500 FIXING.
Sep 08, 2016
BRAKE LINES AND FUEL LINES ARE VERY RUSTED ALSO THE DRIVE SHAFT AND ABS BRACKET 2 BRAKE LINES HAVE RUSTED THROUGH WHILE DRIVING THE TRUCK HAS ONLY ABOUT 100,000 MILES IT IS VERY DANGEROUS
Aug 04, 2016
+ 5 more complaints for this component
LATCHES/LOCKS/LINKAGES
9 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT APPROXIMATELY 2 MONTHS AGO SHE BEGAN TO NOTICE THAT THE DRIVER SIDE DOOR LATCH WILL NOT STAY LATCHED. THE DOOR FLEW OPEN WHILE SHE WAS GOING AROUND A CORNER AT APPROXIMATELY 35 MPH. SHE ALSO SAID THAT THE DOOR HANDLE DOES NOT GO IN AFTER SHE PULLS IT OUT TO OPEN THE DOOR AND AS A RESULT YOU CAN NOT GET OUT OF THE VEHICLE IF YOU ARE INSIDE. THE DEALER HAD NOT BEEN CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,000. UPDATED 01/03/11
Sep 22, 2010
NO PREVIOUS ISSUES LEADING UP TO HOOD LATCH FAILURE - ROUTINE USE OF HOOD LATCH MECHANISM. HOOD LATCH FAILED DURING TRAVEL AT HIGHWAY SPEEDS. VERY FORTUNATE TO EXIT HIGHWAY AFTER SEEING HOOD RISING. THE FOUR WELD SEAMS HOLDING LATCH BODY TO TRUCK FRAME FAILED. WELD SEAMS REMAINED ON TRUCK FRAMEWORK WHILE HOOD LATCH BODY SHOWED MATERIAL FAILURE. POINTS OF HOOD LATCH CONNECTION AFTER FAILURE -> LATCH HOOK CONNECTED UNDER HOOD; THE HOOD LATCH CABLE CONNECTED. FAILED HOOD LATCH REMAINS AVAILABLE. *JB
Jun 15, 2006
DT*: THE CONTACT STATED THE AUTOMATIC DOOR LOCKS FAIL INTERMITTENTLY. ON ONE OCCASION THE DRIVER AND PASSENGER WERE BOTH TRAPPED IN THE VEHICLE FOR SEVERAL MINUTES BECAUSE THE DOOR LOCKS FAILED AND THE OVERRIDE FEATURE WOULD NOT WORK. THE CONTACT MADE SEVERAL ATTEMPTS TO UNLOCK THE DOORS BOTH MANUALLY AND AUTOMATICALLY, WITHOUT SUCCESS, HOWEVER THE DOORS OPENED AS UNEXPECTEDLY AS THEY HAD LOCKED. ON ANOTHER OCCASION THE KEY HAD TO BE USED TO UNLOCK THE DOORS FROM THE OUTSIDE. THE VEHICLE WAS SEEN BY THE SERVICE DEALER SEVERAL TIMES, BUT THE ORIGIN OF THE PROBLEM WAS NEVER DETERMINED. UPDATED 03/06/07. *JB
Feb 28, 2006
MY 2002 SILVERADO TRUCK HAS A DEFECT IN MATERIAL IN THE HOOD LATCH, WHICH IS CORRODING AND RUSTING. THIS IS A SAFETY MATTER THAT THE MANUFACTURER DOES NOT WANT TO DEAL WITH. *JB
Feb 28, 2006
IF THE TRUCK DRIVES OVER THE SLIGHTEST PUMP OR POT HOLE IN THE ROAD THE TAILGATE POPS OPEN. THIS IS DUE TO A FAILURE IN THE LATCHING SYSTEM. DEALERSHIP REPLACED THE LATCHING SYSTEM. THIS IS A COMMON FAILURE WITH THESE VEHICLES. *AK
Jan 28, 2005
+ 4 more complaints for this component
SEATS
8 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE SEAT METAL FRAME DETACHED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND THEN CONTINUED DRIVING. THE VEHICLE WAS TAKEN TO A POST REPAIR SHOP AND THE SEAT FRAME WAS WELDED. THE SEAT WAS REPAIRED. IN ADDITION, THE CONTACT WAS CONCERNED FOR HIS SAFETY BECAUSE THE SEAT BELT WAS ATTACHED TO THE FRAME. THE CONTACT CALLED PINE BELT CHEVROLET DEALER AND THE MANUFACTURER WHO STATED THAT THERE WAS NO REPLACEMENT PART. THE APPROXIMATE FAILURE MILEAGE WAS 218,000.
Jun 21, 2017
DEFECTIVE HINGE ON CENTER JUMP SEAT (ARM REST) CONSOLE LID. NO ABUSE, ACCIDENT OR COLLISION CAUSED. IT IS A SAFETY HAZARD TO ANYONE USING ARM REST OR REACHING BEHIND SEAT AS THE PART OF THE HINGE THAT BROKE NOW STICKS STRAIGHT UP. IS A CHEVROLET SILVERADO 1500 2002 MODEL. *JB
Feb 28, 2007
DRIVERS SEATBACK HAS BROKEN TWICE IN LESS THAN A YEAR. *NM
Jul 18, 2006
I HAD JUST PARKED MY 2002 CHEVROLET SILVERADO EXTENDED CAB PICKUP TRUCK AND STEPPED OUT TO TALK WITH SOMEONE. THE KEYS WERE NOT IN THE IGNITION AND THE WINDOWS WERE DOWN. MY 4-YEAR OLD SON WHO WAS IN THE REAR SEAT, UNBUCKLED HIMSELF AND REACHED OVER THE DRIVER'S SEAT AND PRESSED THE SEAT POSITION MEMORY BUTTON. THE SEAT RETRACTED AND PINNED HIM BETWEEN THE SEAT AND THE B-PILLAR. AS A RESULT MY SON WAS ASPHYXIATED AND NEARLY DIED. SINCE HIS CHEST WAS IMMEDIATELY CRUSHED, HE COULD NOT YELL FOR HELP AND HAD I NOT TURNED TO CHECK ON HIM FOR ANOTHER MINUTE HE WOULD HAVE NOT RECOVERED. LUCKILY FOR US AND FOR THE HELP OF A QUICK RESPONDING RESCUE SQUAD, PARAMEDICS, AND EMERGENCY ROOM STAFF, MY SON IS ALIVE AND APPEARS TO BE WELL. MY COMPLAINT LIES WITH THE FACTS THAT THE MEMORY BUTTONS ARE 1) ACCESSIBLE BY A CHILD FROM THE REAR SEAT, AND 2) THAT (UNLIKE A MODERN GARAGE DOOR OPENERS) THE MOTOR MECHANISM WHICH GENERATES A GREAT DEAL OF POWER, DOES NOT SENSE ANY LEVEL OF RESISTANCE. I HAVE SINCE DISCONNECTED THE SEAT POSITION MEMORY BUTTONS ON THE DOOR PANEL. HOWEVER, THIS DESIGN IS PRESENT IN ALL LATE MODEL GM SUVS AND GIVEN THEIR POPULARITY, THIS DESIGN REPRESENTS A GRAVE DANGER TO MANY US FAMILIES AND THEIR CHILDREN. AFTER SOME INTERNET RESEARCH, I FOUND THAT THIS EXACT DESIGN HAS CAUSED PRIOR TRAGEDIES, AS FOLLOWS: THE INQUIRER MAY 31, 2001 POWER SEAT KILLS GIRL, 5, PLAYING IN FAMILY'S SUV WILLISTOWN - A 5-YEAR-OLD GIRL PLAYING AT HOME WAS KILLED TUESDAY NIGHT AFTER SHE CLIMBED INTO THE FAMILY'S SUV AND EVENTUALLY BECAME CRUSHED BETWEEN THE DRIVER'S SEAT AND PART OF THE CAR'S FRAME. THE GIRL WAS PINNED BETWEEN THE SEAT AND A PART OF THE FRAME KNOWN AS THE B-PILLAR BEHIND THE DOOR OF THE 2001 CHEVY TAHOE, POLICE SAID. CHESTER COUNTY CORONER SAID THE GIRL MOST LIKELY WAS CLIMBING THROUGH THE CRACK BETWEEN THE FRONT SEAT AND DOOR WHEN SHE PRESSED ONE OF THE BUTTONS ON A DOOR CONSOLE THAT MOVES THE SEAT TO PRE-PROGRAMMED POSITIONS.*JB
Oct 06, 2005
Injuries: 1
THE TRACKS AND ANCHORS STUCK OUT THREE INCHES, TOO FAR AND CAUSED THE BACK SEAT PASSENGERS TO KICK THE TRACKS WHEN GETTING IN OR OUT OF THE VEHICLE. THE OWNER HAS CONTACTED THE DEALERSHIP. *AK *SCC *JB
Oct 27, 2003
Injuries: 2
+ 3 more complaints for this component
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
8 complaints
WHEN YOU ARE TRAVELING REAL SLOW OR PARKING THE ANTILOCK BRAKES KICK IN MAKING I DIFFICULT TO STOP. I TALKED TO CHEVROLET CUSTOMER SERVICE AND THEY WILL DO NOTHING FOR ME. ALTHOUGH IT IS THE SAME DESIGN ISSUE THAT THEY HAVE RECALLED ON RECALL #05V37900, THE SAY MY TRUCK IS NOT COVERED. *TR
Apr 14, 2015
ON MY 2002 SILVERADO, THE ABS ACTIVATES AT LOW SPEEDS CAUSING BRAKES TO PULSE AND INCREASE STOPPING DISTANCE. CLEARLY NHTSA REFERENCE #05V379000 STATES THAT THIS ONLY AFFECTS CERTAIN STATES. MY VEHICLE FALLS INTO THE MANUFACTURER'S RECALL DATE RANGE AS IT WAS MANUFACTURED IN AUGUST 2001. CHEVROLET REFUSES TO FIX THIS ISSUE UNDER A RECALL AND ARE TELLING ME THAT THEY DO NOT ISSUE RECALLS THAT ARE STATE SPECIFIC AND THAT MY VEHICLE DOES NOT QUALIFY. NEEDING HELP GETTING THIS ISSUE RESOLVED. *TR
Nov 19, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH ENGAGING THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOOR AND THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE LINE HAD RUSTED AND NEEDED TO BE REPLACED. THE BRAKE LINE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNAVAILABLE.
Nov 07, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THE BRAKE LINES WERE CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,233. UPDATED 12/24/13*LJ
Oct 31, 2013
THIS COMPLAINT RELATES TO NHTSA ACTION NUMBER EA11001 REGARDING CORRODED BRAKE LINES ON CHEVY TRUCKS. I WAS COMING UP TO A RED LIGHT, SOME CARS AHEAD OF ME, GOING ABOUT 30 MPH. I APPLIED THE BRAKES. INITIAL PRESSURE ON THE PEDAL FELT NORMAL, THEN THE PEDAL RESISTANCE DROPPED TO ZERO. BY PUSHING THE PEDAL ALL THE WAY TO THE FLOOR I WAS ABLE TO STOP THE VEHICLE. I PULLED IN TO A GAS STATION. BRAKE FLUID WAS POURING OUT OF A LOCATION ALONG THE BRAKE LINE RUNNING TO THE BACK OF THE VEHICLE. LOCATION ABOUT WHERE THE CAB AND BED MEET. I WAS ABLE TO DRIVE SLOWLY TO A NEARBY CHEVY DEALER FOR REPAIRS. TOTAL REPAIR BILL WAS $2200. *TR
Sep 19, 2013
+ 3 more complaints for this component
FUEL SYSTEM, DIESEL
8 complaints
DIESEL FUEL MIXED WITH OIL OVERFLOWED ON GROUND WHEN STOPPED AT REST AREA. TOWED INTO RALEIGH. WAS TOLD IT WOULD COST ABOUT 7000 DOLLARS TO REPAIR AND TAKE UP TO FIVE DAYS. WAS ON MY WAY HOME TO NY. THOUGHT RECALL MIGHT BE AVAILABLE . IS IT? *TR
May 03, 2013
FUEL LINES LEAKING. ALL LINES NEED REPLACING. *TR
Mar 03, 2012
ON 10/29/2011 THE ENGINE WAS BLOWING GRAYISH WHITE SMOKE. THE ENGINE STARTED LOSING OIL PRESSURE. CHECKED THE OIL, FOUND DIESEL IN THE OIL. THE OIL LEVEL WAS 6" HIGHER ON DIPSTICK. IT IS THE FUEL INJECTION SYSTEM ON THE 2002 DURAMAX DIESEL. THE FUEL INJECTORS HAVE FAILED. I UNDERSTOOD THAT CHEVROLET HAS PUT A RECALL ON ALL 2002 AND EARLY 2003 MODELS. TOOK IT TO DEREK SCOTT AUTO PARK WHICH IS THE CLOSEST CHEVROLET DEALER/SERVICE DEPARTMENT. AFTER RUNNING DIAGNOSTICS THEY TOLD US THAT THE REPLACEMENT OF THE FUEL INJECTORS WOULD BE COVERED 100% BY GM. LATER CALLED BACK AND SAID WE WOULD HAVE TO PAY HALF IN THE AMOUNT OF $2,251.88. THEY WILL NOT ALLOW US TO TALK TO THE GM REP. WE NEED TO KNOW IF THIS IS VALID OR NOT. WE THOUGHT RECALLS WERE PAID FOR BY THE COMPANY I.E. GM IN THIS CASE. THANK YOU FOR YOUR HELP IN THIS MATTER. *TR
Nov 01, 2011
2002 CHEVROLET SILVERADO 2500HD. CONSUMER WRITES IN REGARDS TO VEHICLE BLOWING OUT DIESEL FUEL *TGW IT WAS DETERMINED THE INJECTORS WERE BAD AND THE LOW SIDE PRESSURE LINES WERE CAUSING FUEL TO ENTER TO ENTER THE CRANKCASE. *JB
Oct 04, 2011
FAILING FUEL INJECTORS CAUSING SMOKE OUT OF EXHAUST ON A DURAMAX DIESEL TRUCK. GM KNEW OF DEFECT WITH INJECTORS AND ONLY ISSUED AN EXTENDED WARRANTY FOR 7 YEARS/200,000 MILES WHICH EVER OCCURRED FIRST. IT WAS ONLY GOOD IF YOU HAD AN ISSUE WITH THE INJECTORS AT THE TIME OF WARRANTY. I JUST FOUND THIS OUT FROM A DEALER AND OTHER OWNERS OF SAME TYPE VEHICLE. IF GM KNOWINGLY KNEW OF THESE ISSUES WHY DID THEY NOT DO A RECALL ON SAID VEHICLES? IT'S REALLY A MATTER OF PRINCIPLE AND MORAL ETHICS TO DO THE RIGHT THING, RATHER THAN HAVE THE CONSUMER TAKE THE FALL FOR THEIR LACK OF PRODUCT DESIGN! *TR
Feb 25, 2011
+ 3 more complaints for this component
SUSPENSION,SERVICE BRAKES, HYDRAULIC
7 complaints
HAD SHOCKS REPLACED ON MY TRUCK TODAY AND MECHANIC INFORMED ME THAT BRAKE LINES ON MY 2002 CHEVROLET SILVERADO WERE RUSTED AND WOULD NEED TO BE REPLACED SOON FOR SAFETY REASONS. *TR
Nov 24, 2010
THE ABS COMES ON AT LOW SPEED WHEN IT SHOULDN'T, RESULTING IN EXTENDING STOPPING DISTANCE. DEALER MISS DIAGNOSED THE PROBLEM AS THE LEFT FRONT HUB. REPLACING BOTH FRONT HUBS AND WHEEL SPEED SENSORS WHICH FIXED THE PROBLEM. *AK
Sep 07, 2005
DT: AT LOW SPEEDS THE ABS KICKS IN AND THE VEHICLE IS HARD TO STOP. USUALLY OCCURS ABOUT 5-10 MPH. THIS PROBLEM OCCURS UNDER ALL WEATHER AND DRIVING CONDITIONS. IT DOESN'T MATTER IF THE VEHICLE IS TURNING OR GOING STRAIGHT. THE VEHICLE HAS 4 WHEEL ANTILOCK. THE OWNER HAS NOT CALLED THE DEALER YET. VEHICLE IS REGULARLY SERVICED BUT HAS NOT BEEN TESTED YET. NO WARNING LIGHT ILLUMINATED. A VIBRATION COULD BE FELT AND HEARD IN THE BRAKE PEDAL. *AK
Jun 28, 2005
DT: THE ABS SYSTEM, THE BEARINGS WENT OUT ON BOTH SIDE IN THE FRONT ON BOTH TIRES. COULD HEAR POPPING ON BRAKES BEFORE THEY FAILED. THEY WENT OUT WHILE DRIVING. THE CONSUMER HAD BRAKES REPAIRED AND PAID OUT OF POCKET. THEY REPLACED BOTH SIDES OF BRAKES TODAY. *NM
May 11, 2005
THE CONSUMER TOOK THE VEHICLE THROUGH INSPECTION AND IT WAS DETERMINED THAT THE ROTORS HAD RUSTED. THE ROTORS WERE TURNED INSTEAD OF BEING REPLACED BY THE DEALER. THE CONSUMER WAS DRIVING THE VEHICLE APPROXIMATELY 3 MONTHS LATER AND THE VEHICLE WAS HARD TO STOP WHEN THE BRAKES WERE APPLIED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AGAIN AND IT WAS DISCOVERED THAT THE BEARING AND HUB ASSEMBLY WAS DEFECTIVE AND IT WAS REPLACED ON THE LEFT SIDE. *JB
Aug 20, 2004
+ 2 more complaints for this component
STEERING,SERVICE BRAKES, HYDRAULIC
7 complaints
HYDRAULIC:ANTILOCK DURING LOW-SPEED BRAKE APPLICATIONS THE BRAKES PUSH BACK AND DON'T NOT STOP THE TRUCK THE POWER STEERING ALSO CUTS OUT WHEN THIS HAPPENS. *TR
Feb 23, 2010
2002 CHEVROLET SILVERADO 2500HD 4WD. STEERING BOX FAILURE. VEHICLE HAS HAD A "CLUNKING" NOISE IN THE GEAR BOX SINCE NEW, WITH THE STEERING OFF CENTER TO THE 2 O'CLOCK POSITION. DEALER HAS REMEDIED SEVERAL TIMES BY GREASING THE BOX. TOOK IN FOR SERVICE ON SAME PROBLEM. DEALER FOUND THE STEERING BOX WAS BROKEN AND APPEARED TO HAVE BEEN SINCE NEW. GREASE WAS FULL OF RUST. DEALER REPLACED UNDER EXTENDED WARRANTY. CHARGED ME TO REMOVE AFTER MARKET PLOW EQUIPMENT. ANTI LOCK BRAKE FAILURE. 2ND OCCASION. BRAKES FAILURE AT LOW SPEED. DEALER REFUSED TO CORRECT UNDER EXTENDED WARRANTY. PER GM THIS IS NOT COVERED UNDER RECALL NHTSA CAMPAIGN # 05V379000 & IS A "SERVICE" ITEM. COST OVER $300 TO CLEAN. *TR
Jun 14, 2007
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500 HD. WHILE DRIVING AT A LOW RATE OF SPEED TO 60 MPH OR TRYING TO PARK WHEN APPLYING THE BRAKES THE PEDAL MADE COMPLETE CONTACT WITH THE FLOOR. HE HAD TO CONTINUE TO ENGAGE THE BRAKES UNTIL THE PEDAL EXTENDED NORMALLY. THE DEALER STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE REPAIR WAS PERFORMED A MONTH AGO AND THE FAILURE CONTINUED TO OCCUR ON A DAILY BASIS. DURING COLD TEMPERATURES THE FAILURE DIDN'T OCCUR. THE CONTACT WAS AWARE OF RECALL CAMPAIGN# 05V379000 CONCERNING SERVICE BRAKES: ANTI LOCK. THE DEALER INFORMED HIM THAT THIS VEHICLE WAS NOT A PART OF THE RECALL. ALSO, HE STATED THAT ODI# 10158205 DUPLICATEDE THE FAILURE. HE FILED A COMPLAINT WITH GM AND AND WAS GIVEN CASE# 71-506187062. THE FAILURE MILEAGE WAS 51,900. THE DEALER RECENTLY STATED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 52,200. *AK
Apr 12, 2007
WHILE MAKING A LEFT TURN STEERING COLUMN FAILED TO TURN PROPERLY. DRIVER TURNED THE STEERING WHEEL AND IT WAS HARD TO TURN. ALSO, DRIVER COMPLAINED ABOUT A BRAKE PROBLEM. WHEN BRAKES WERE APPLIED THE PEDAL WENT TO THE FLOOR. DRIVER TOOK THE VEHICLE TO DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK......ALSO, STEERING HARD TO TURN WHEN APPLYING BRAKES. *AK
Apr 04, 2005
THE POWER STEERING & POWER BRAKES WENT OUT SIMULTANEOUSLY. FORTUNATELY I WAS ONLY TOWING THE BOAT TRAILER(2000 LBS) I HAD JUST UNLOADED A 5000 LB BOAT THE DATE WAS 7 JULY. NO ONE WAS INJURED AND NOTHING WAS DAMAGED. HOWEVER UPON CHECKING AROUND THIS APPARENTLY IS A COMMON PROBLEM ON THIS GM PLATFORM. THE DEALERSHIP KNEW WHAT WAS WRONG BEFORE THEY SAW THE VEHICLE AND ADMIT TO SERVICING THIS PROBLEM. MY ISSUE IS HOW MANY PEOPLE NEED TO BE INJURED OR KILLED BEFORE SOMEONE RECALLS THESE. I JUST FOUND OUT THAT THE SHAFT WHICH IS BREAKING HAS BEEN REPLACED WITH A NEW PART BUT THERE ARE THOUSANDS OF THESE THINGS OUT THERE AND NO WARNING HAS BEEN ISSUED. MY LOCAL DEALERSHIP. THEY HAVE REPLACED 6 OF THESE IN THE LAST 2 WEEKS. THE DEALERSHIP IN CHEBOYGAN HAS REPLACED 5 IN THE RECENT PAST FOR A TOTAL OF 11 IN TWO DEALERSHIPS.
Jan 15, 2004
+ 2 more complaints for this component
FUEL SYSTEM, OTHER
7 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING 65 MPH THE VEHICLE STALLED WITHOUT ANY PRIOR WARNINGS. WHILE COASTING TO THE EMERGENCY LANE, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE FUEL INJECTORS FAILED. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 91968 AND THE CURRENT MILEAGE WAS 92000. UPDATED 3/17/10 *CN UPDATED 05/06/10
Sep 24, 2009
FUEL LEAK - FUEL CONSUMPTION - LACK OF POWER - SMOKING - HARD TO START - NO ACCELERATING POWER. I HAVE SINCE STARTED SOME RESEARCH ON THIS ISSUE AND COME TO FIND OUT THAT THERE HAS BEEN MULTIPLE ENGINE RECALLS IN MY SAME CLASS FROM THE SAME MANUFACTURING COMPANY, HOWEVER MY VIN# HAS NOT BEEN RECALLED YET. I HAVE LODGED A FORMAL COMPLAINT WITH THE BBB AND HAVE ADDRESSED MY CONCERNS DIRECTLY WITH GM HOWEVER THEY HAVE NOT TAKEN ANY ACTION TO RESOLVE THIS ISSUE BEFORE IT HURTS OR KILLS SOMEONE. *TR
Feb 13, 2008
INJECTORS WENT OUT AT 199,727 MILES. DEALER REPLACED WITH SAME TYPE INJECTORS, NOT AN UPGRADE TO THE FAULTY ONES GM INSTALLED, SO, NOW THERE IS NO WARRANTY ON THESE AND I WILL BE OUT $4,000 DOWN THE ROAD. *TR
Oct 24, 2007
2002 SIVERADO 2500HD 6 LITER ENGINE QUITS. FUEL PUMP FAILED WITH ONLY 27400 MILES ON THE VEHICLE.*AK
Oct 06, 2004
CHECK ENGINE LIGHT COMES ON WHEN FUEL TANK IS MORE THAN HALF FULL. *LA
Oct 21, 2003
+ 2 more complaints for this component
FUEL/PROPULSION SYSTEM
6 complaints
MY COMPLAINT IS MORE OF A QUESTION. HOW CAN A RECALL HAVE A CUTOFF DEADLINE, ESPECIALLY WHEN THE ITEM RECALLED MAY OR MAY NOT BE BAD? THERE WAS A RECALL ON MY INJECTORS AND I NEVER NEW IT TILL THEY WENT BAD AND I TOOK IT TO DEALER TO FIX AND THEY SAID INJECTORS HAD BEEN RECALLED BUT RECALL EXPIRED. THEN, 13 MONTHS AFTER HAVING THEM REPLACED, 3 GO BAD AND YA'LL ONLY OFFER A 1 YEAR WARRANTY WHEN YOU REPLACE THEM, HOW CONVENIENT. YOU HAVE AN EXPIRATION ON A RECALL.
Nov 11, 2015
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT FUEL WAS LEAKING UNDER THE VEHICLE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AS SOON AS THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000. MA 10/19/2015
Sep 02, 2015
AFTER ARRIVING AT MY DESTINATION AT 9PM AS I EXITED TRUCK , I SMELLED DEISEL FUEL. TOOK A FLASHLIGHT AND LOOKED UNDER TRUCK AND SAW DIESEL DRIPPING OFF FRAME RAIL ON DRIVERS SIDE OF VEHICLE. I SPENT THE NEXT 5 HOURS AFFECTING A TEMPORARY FIX ON THE METAL FUEL LINE TO STOP THE LEAK OVERNIGHT. AS I RAN MY THUMB ALONG THE FUEL LINE IN AN EFFORT TO ISOLATE THE EXACT SPOT OF THE LEAK, THE LEAK WENT FROM A DRIP, DRIP, ETC TO A PINHOLE STREAM. THERE WAS ABSOLUTELY NO DENT FROM EXTERNAL CONTACT OF ANY KIND. I AM THE ORIGINAL OWNER OF THIS VEHICLE. IT HAS BEEN WELL MAINTAINED AND WE DO NOT LIVE IN AN AREA OF MUCH WINTER WEATHER ( SALT CORROSION ). THE NEXT DAY AFTER A 3 MILE WALK TO PURCHASE SOME HOSE REPAIR CLAMPS, I IMPROVISED A STURDY PATCH WHICH ALLOWED ME TO DRIVE THE VEHICLE HOME MORE THAN 2 HOURS AWAY. I HAVE CONTACTED CHEVROLET AND WILL BE TAKING THE TRUCK TO A DEALER MONDAY 7/24. THE REP I SPOKE WITH AT CHEVY SPENT MOST OF THE CONVERSATION TELLING ME THAT BECAUSE OF THE AGE AND MILEAGE OF THE VEHICLE THAT THE REPAIRS WERE MY RESPONSIBILITY. THAT'S FINE BUT I TOTALLY DISAGREE WITH THEM. THIS IS NOT A MAINTENANCE ISSUE. IT IS A DEFECTIVE OR POORLY DESIGNED PART THAT COULD EASILY RESULT IN FIRE, ACCIDENTS AND EVEN BODILY HARM OR THE LOSS OF LIFE. THERE IS ABSOLUTELY NO EXCUSE FOR A LEAKING METAL FUEL LINE THAT HAS NEVER BEEN DAMAGED IN ANY WAY AT ALL. FROM THE INTERNET FORUMS FOR DURAMAX OWNERS I SEE THAT THIS IS NOT AN UNCOMMON PROBLEM. I ASSURE THERE ARE MANY LESS THAN SAFE IMPROVISED FIXES ON THESE LOUSY FUEL LINES ON THE ROADS AS WE SPEAK BECAUSE GM IS NOT ACCEPTING RESPONSIBILITY FOR THIS PROBLEM. THIS IS SHAMEFUL AND INCREDIBLY DANGEROUS. I ALSO UNDERSTAND THERE HAVE BEEN ISSUES WITH THE METAL BRAKE LINES AS WELL. I LIKE MY TRUCK A GREAT DEAL, HOWEVER THIS ISSUE NEEDS TO BE RESOLVED. THERE ARE ALOT UNSUSPECTING FOLKS DRIVING AROUND DANGEROUSLY. THANKS
Aug 19, 2015
BEGAN TO SMELL GAS AND COULD VISUAL SEE FUEL LEAKING FROM IN THE AREA OF THE FUEL TANK. MECHANIC CONFIRMED FUEL WERE LEAKING DUE TO CORROSION. *TR
Oct 19, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING 55 MPH, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. THE CONTACT DISCOVERED FUEL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND A CERTIFIED MECHANIC STATED THAT THE FUEL LINE WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Aug 13, 2014
+ 1 more complaint for this component
SERVICE BRAKES, HYDRAULIC,STRUCTURE
6 complaints
BRAKE LINES RUSTING ON MY 02 SILVERADO 1500. *TR
Jan 28, 2011
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500 HD. THE CONTACT STATED THAT WHILE EXAMINING THE VEHICLE, HE NOTICED THAT THE BRAKE LINES AND THE REAR AXLE WAS CORRODED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR REPAIRED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 61,088. UPDATED 05/24/11*LJ UPDATED 05/26/11
Jan 25, 2011
RUSTED BRAKE LINES POSSIBLE BRAKE FAILURE. *TR
Apr 09, 2010
SILVERADO 2500 HD V8 BRAKE & ROTOR REPLACEMENT 37,800 MILES WE PURCHASED A BRAND NEW 2002 CHEVROLET SILVERADO HD 4 X 4 FROM FITZGERALD AUTO MALL. THE TRUCK WAS PAMPERED, NO ROUGH OFF ROAD EXCURSIONS, EVEN KEPT IT IN THE GARAGE. WITH ONLY 37,800 MILES WE WERE LITERALLY SHOCKED TO DISCOVER ALL FOUR ROTORS NOT ONLY HAD SIGNIFICANT RUST BUT METAL WAS ACTUALLY CHIPPING, FLAKING, AND CRUMBLING FROM THE ROTORS. ALL FOUR ROTORS HAD TO BE REPLACED ALONG WITH THE BRAKE PADS. THE PADS HAD WORN BUT NOT [REPEAT NOT] DOWN TO THE "WEAR SENSORS" AND WERE REPLACED FOR SAFETY REASONS. THE COST FOR THE REPAIR WAS $1,150.00. WE HAVE OTHER VEHICLES "NONE OF THEM MANUFACTURED BY GM" AND NEVER EXPERIENCED THIS TYPE OF WEAR OR DAMAGE TO ROTORS. THE ONLY SAFETY RECALL WE WERE ADVISED OF AFFECTED THE TAILGATE CABLES. THE TAILGATE CABLES PREMATURELY CORRODED AND FAILED. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SHOULD BE ALERTED AS THIS POSES A SIGNIFICANT SAFETY RISK FOR ANYONE WHO UNWITTINGLY EXPERIENCES THIS PROBLEM. LEFT UNDETECTED THESE ROTORS WOULD HAVE FAILED CAUSING AN ABSOLUTE AND SUDDEN LOSS OF BRAKING CAPACITY. IF FORD MOTOR COMPANY HAD TO ACCEPT RESPONSIBILITY FOR RECALLING MILLIONS OF UNSAFE FIRESTONE TIRES - WHY HASN'T THIS PROBLEM BEEN ADDRESSED BY GM? *TR
Aug 06, 2009
CHEVROLET SILVERADO 2002 AND OTHERS HAVE A SERIOUS BRAKE LINE RUST OUT CONDITION. THIS CAN CAUSE LOSS OF BRAKES AND CRASH. THE LINES SHOULD NOT RUST OUT ON 6 YEARS. *TR
Jan 14, 2008
+ 1 more complaint for this component
STRUCTURE,SERVICE BRAKES
5 complaints
CHEVY RUST. BRAKE LINES RUSTED OUT COMPLETELY AND FAILED - HAPPEN AT SLOW SPEED NO ONE INJURED. SHACKLED BROKE OFF AND HIT BOTTOM OF BED WITHOUT TOWING. FRAME IS RUSTED OUT. NEIGHBOR HAS SIMILAR VEHICLE WITH SAME PROBLEMS (PUT JACK ON FRAME AND IT WENT THROUGH THE FRAME.) MANY COMPLAINTS ONLINE ABOUT THESE VERY ISSUES.
Jan 07, 2016
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN DEPRESSED. THE VEHICLE FAILED TO STOP UNTIL THE EMERGENCY BRAKE WAS ENGAGED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE FRONT DRIVER'S SIDE BRAKE LINE FRACTURED DUE TO EXCESSIVE CORROSION. THE FOUR BRAKE LINES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 104,685. THE VIN WAS UNAVAILABLE. UPDATED 08/12/14*LJ UPDATED 07/06/2017 *CT
Jun 12, 2014
WANT 1600 DOLLARS TO REPLACE EVERY LINE ON THE TRUCK DUE TO RUST...INCLUDING FLEXIBLE HOSE TO WHEELS. DON'T HAVE VIN NO TRUCK AT SHOP UNTIL I DECIDE WHAT TO DO. *TR
Sep 13, 2013
BRAKE LINES RUSTED OUT A HOLE THERE ARE 4 LINES GROUPED ON THE FRAME AT 67000 MILES 2 LINES RUSTED OUT AND AT 131,000 MILES 2 MORE RUSTED OUT BOTH TIMES . COMPLETE LOSS OF BRAKES PUSHES FLUID OUT USED EMERGENCY BRAKE TO STOP 2 TIME ALMOST REARENDED A CAR SWERVED RIGHT TO AVOID COLLISION.HAVE 2004 HD 2500 WITH SAME CONDITION S AT 48000 MILES. CHEVROLET NEEDS TO MAKE THIS RIGHT TO PEOPLE . *TR
Jun 04, 2013
I WAS DRIVING WHEN I WENT TO STOP AND THE PEDAL WAS SOFT. THE TRUCK STILL STOPPED BUT THE PEDAL DIDN'T FEEL RIGHT. I WAS ABLE TO GET TO MY IN-LAWS HOUSE,ABOUT 2 MILES. WHEN I GOT OUT I SAW BRAKE FLUID LEAKING FROM THE BRAKE LINES RUNNING ALONG THE FRAME ON THE DRIVERS SIDE. THEY ARE THE LINES THAT GO TO THE ABS MODULE. WHEN I INSPECTED FURTHER, ALL 4 LINES WERE EITHER LEAKING OR ABOUT TO. THAT IS WHEN I NOTICED BOTH ROCKER PANELS, JUST UNDER THE DOORS, WERE RUSTED AND THE PASSENGER SIDE RUSTED THROUGH. THE DOORS ARE NOT RUSTED AND THERE IS VERY LITTLE RUST ON THE TRUCK EVEN WHERE THE PAINT HAS FLAKED OFF. *TR
Aug 12, 2012
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
5 complaints
I WENT TO STOP AT STREET LIGHT AND THE BRAKE WENT TO THE FLOOR NO BRAKES AT ALL. LATER FOUND BRAKES LINES RUSTED THREW. ALL TRANSMISSION LINES ALSO RUST THREW. PRICE TO HAVE FIXED OVER $2000.00 *TR
Jul 23, 2012
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED WHILE BRAKING FROM SPEEDS OF 5 MPH THE ANTILOCK BRAKES ENGAGED, INCREASING STOPPING DISTANCE BY APPROXIMATELY SEVEN FEET. THE DEALER ADVISED HIM THAT THE ROTORS, BRAKES AND SPEED SENSOR WOULD NEED TO BE REPLACED. THE CONTACT WAS ABLE TO LOCATE A RECALL FOR THE FAILURE BUT WAS ADVISED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK). THE CONTACT STATED HE HAD EXPERIENCED THE FAILURE BEFORE AND REPAIRS WERE MADE BY THE DEALER. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE IS 153,847 UPDATED 08/17/10. *LJ THE CV BOOT WAS LEAKING. UPDATED 09/28/10
Jun 18, 2010
2002 CHEVROLET SUBURBAN 2500. IN PARKING LOT, PRESSED BRAKE AND TRUCK LURCHED FORWARD CAUSING DAMAGE TO MY SUBURBAN AND ANOTHER CAR RESULTING IN AN INSURANDE SURDHARGE FOR ACCIDENT OVER $2500. DEALER, MIRAK CHEVROLET OF ARLINGTON MA COULD NOT FIND DEFECT. UPON BRAKING TODAY,I FELT A SURGE FORWARD BUT NO ACCIDENT THIS TIME. PLEASE ADVISE OF ANY PAST RECALLS OR SIMILAR INCIDENTS. *TR
Feb 25, 2010
Crash: 1
2002 CHEVROLET SILVERADO BRAKE EQUIPMENT.*MR THE CONSUMER HAD TO REPLACE THE EAR ROTORS, SHOES AND HARDWARE. THE REAR AXLE FLUID WAS LOW AND DISCOLORED. WHEN THE REAR AXLE WAS SERVICED IT WAS DETERMINED THAT THE FRONT AXLE VENT TUBE WAS LEAKING FROM THE ORING. THE AXLE VENT TUBE WAS REPLACED. *NM
Jun 15, 2004
I BOUGHT A 2002 CHEVY SILVERADO IN OCT 2001. I HAVE BEEN THE ONLY OWNER AND DRIVER OF THIS VEHICLE. MY COMPLAINT IS THAT SINCE I HAVE HAD THIS VEHICLE I HAVE HAD THE LEFT REAR DIFFERENTAL AXLES SEALS AND BRAKE PADS REPLACED 4 TIMES AND THE RIGHT REAR SEAL AND BRAKE PADS ONCE. THE PROBLEM STARTED WHEN THE VEHICLE HAD 15,682 MILES , SECOND TIME AT 26,252, THIRD TIME AT 32,727 AND THE FOURTH TIME AT 65,624. WHEN I TOOK THE VEHICLE BACK FOR THE THIRD TIME I WAS TOLD THAT THE SEALS WERE FINE AND THAT I PROBABLY NEEDED THE PVC VALUE, FUEL AND AIR FILTERS CHANGED. THEY CHANGED EVERYTHING AND CHARGED ME FOR THE WORK. WITHIN 3 WEEKS I WENT TO ANOTHER CHEVY DEALER WHO STATED THAT THE AXLES DID NEED REPLACING. THEY DID THE WORK THAT SHOULD HAVE BEEN DONE 3 WEEKS EARLIER. WHEN I WENT TO THE FIRST DEALER ABOUT BEING REIMBURSED FOR WORK THAT SHOULD NOT HAVE BEEN DONE I GOT BLOWN OFF. I NOW HAVE PAID OVER $500 FOR A REOCCIRING PROBLEM WHICH SEEMS TO BE A DEFECT. I HAVE CONTACTED GENERAL MOTORS AND EVEN THOUGH THEY HAVE TALKED TO ME I FEEL THAT I AM GETTING NOWHERE. WHAT IS IT GOING TO TAKE? ME HAVING AN ACCIDENT BECAUSE MY BRAKES GET FLUID LEAKED ON THEM . I TRAILER MY HORSE WITH THIS TRUCK AND GOD FORBID ANYTHING HAPPEN WHEN I AM TRAILERING. THEN ARE THEY GOING TO LISTEN AND DO SOMETHING ABOUT THIS?*AK
Mar 14, 2004
WHEELS
4 complaints
VIBRATION IN VEHICLE PRIOR TO TIRE BLOW OUT ON FREEWAY TRAVELING APPROXIMATELY 70 MPH.. APPEARS TO BE A TREAD SEPARATION TYPE FAILURE. TIRES ARE BF GOODRICH ALL TERRAIN TA KO BAZ WITH APPROXIMATELY 27000 MILES ON THEM. SIZE IS LT265/75R16. TIRES WERE ROTATED AND CHECKED FOR PROPER INFLATION BY PROFESSIONAL TIRE SHOP APPROXIMATELY 4 DAYS PRIOR TO FAILURE.
Sep 15, 2020
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING THE VEHICLE AT A SPEED OF 15 MPH, THE ANTI LOCK BRAKES ENGAGED AT A LOW SPEED. THE CONTACT HAD TO CONSTANTLY DEPRESS THE BRAKE PETAL UNTIL THE BRAKES ENGAGED. THE CONTACT CONFIRMED THE FAILURE WOULD OCCUR WHEN TRAVELING AT LOW SPEEDS. THE CONTACT INDICATED THE VEHICLE WAS EXPERIENCING THE SAME FAILURES AS ESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 07V228000 (WHEELS). THE DEALER ADVISED HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 35,000.
Apr 09, 2010
I DROVE MY TRUCK UNDER NORMAL DRIVING CONDITIONS; PRIMARILY COMMUTING TO AND FROM WORK (HIGHWAY MILES). AT ~ 66,000 MILES, FRONT LEFT HUB ASSEMBLY STARTED MAKING INTERMITTENT NOISE AND NOTICEABLE VIBRATION IN STEERING WHEEL. THE HUB/TIRE/WHEEL ASSEMBLY HAD NOTICEABLE AMOUNT OF PLAY WHEN I INSPECTED IT DURING A RECENT TIRE CHANGEOUT. ULTIMATELY, THE HUB ASSEMBLY INTERNALS FAILED AND THE LUBRICATION ESCAPED FROM THE SEAL. IT IS MY OPINION THAT IF LEFT UNCHECKED, THE HUB COULD LOSE ALL LUBRICATION AND EITHER FREEZE UP, FALL APART OR CATCH FIRE. IT IS NOT NORMAL FOR A HUB TO FAIL AFTER ONLY 68,000 MILES. DEALER CONFIRMS THIS BY TELLING ME THAT THEY'VE NOT SEEN MANY IF ANY 3/4 TON TRUCKS COME THROUGH WITH THIS TYPE OF PROBLEM. I SUSPECT THAT THE PART WAS DEFECTIVE FROM THE MANUFACTURER, BUT CANNOT PROVE THIS. I WOULD BE HAPPY TO LET THE NHTSA TAKE IT APART AND INSPECT IT AND HEAR OF THEIR CONCLUSION. I AM ALREADY OUT THE $400+ DOLLARS TO FIX THIS PROBLEM. CHEVROLET CUSTOMER "DIS-SERVICE" WOULD NOT ADMIT TO ANY RESPONSIBILITY WHEN I OFFERED TO MEET THEM "HALF-WAY" AND PAY FOR THE LABOR IF THEY WOULD PAY FOR THE PART. IF THE NHTSA WOULD LIKE TO INSPECT THE PART, PLEASE FEEL FREE TO CONTACT ME. THANK YOU FOR YOUR WEBSITE. I HOPE NO ONE ELSE HAS THE SAME PROBLEM AS I'VE HAD (WITH MY TRUCK AND GM). THANKS FOR YOUR TIME AND FEEDBACK!
Oct 20, 2004
STANDARD STEEL WHEEL ON VEHICLE HOLDS WATER, AND WHEN THAT WATER FREEZES WHEELS GO OUT OF BALANCE. DEALER CONTACTED. *AK
Feb 05, 2002
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
4 complaints
ON 01/10/2010 AT 2:45 A.M. WE WERE AWAKENED BY A PASSER BY WHO NOTICED OUR TRUCK WAS ON FIRE. BY THE TIME THE FIRE DEPARTMENT WAS ABLE TO PUT THE FIRE OUT IT HAD COMPLETELY DESTROYED OUR TRUCK, OUR CAR ,OUR GRANDSONS TRUCK AND $66,000.00 DAMAGE TO THE HOUSE WE WERE RENTING. WE LOST OUR VEHICLES AND 90% OF EVERYTHING WE OWN. IT WAS DETERMINED TO BE THE ENGINE BLOCK HEATER IN OUR 2002 CHEVY SILVERADO 2500 HD. WE HAVE BEEN IN CONTACT WITH GENERAL MOTORS. WE GAVE THEM ALL THE FIRE REPORTS FROM BOTH WEST VALLEY CITY FIRE DEPARTMENT AS WELL AS THE REPORT AND PICTURES PROVIDED BY THE INVESTIGATOR. THEY DO NOT CLAIM ANY RESPONSIBILITY FOR THE FIRE AND WILL NOT COMPENSATE US FOR OUR LOSS. *TR
Aug 24, 2010
Fire: 1
THE CAR WAS OPERATING NORMALLY AS I WAS LEAVING THE PARKING LOT AFTER SHOPPING. THE ENGINE WAS AT NORMAL OPERATING TEMPERATURE. THE ENGINE STALLED, LOST POWER BRAKES AND STEERING. THIS OCCURRED FIVE TIMES IN A PERIOD OF APPROXIMATELY ONE WEEK. THE ENGINE WOULD RESTART AFTER ONE MINUTE OR MORE. THERE WERE NO SES OR MIL INDICATIONS OR DTC CODES. I GOOGLED THE FAILURE AND FOUND SEVERAL PEOPLE WITH SAME PROBLEM. I ALSO FOUND A NHTSA RECALL 06083 FOR A 2001 YEAR MY VEHICLE IS A 2002. I TOOK THE VEHICLE TO THE CHEVROLET DEALER AND HAD THE CRANKCASE POSITION SENSOR REPLACED AND THAT SOLVED THE PROBLEM. TO ELABORATE ON THE PROBLEM IT DID OCCUR WHILE I WAS DRIVING DOWN THE HIGHWAY AT 65 MILES PER HOUR. THAT IS VERY SCARY AND AS THIS IS A TRUCK I COULD HAVE BEEN TOWING MY BOAT. I DO HAVE THE DEFECTIVE PART. IT SEEMS TO ME THAT ALL THE DEFECTIVE PARTS WERE NOT REMOVED FROM INVENTORY OR THE SOLUTION TO THE PROBLEM WAS INADEQUATE. *TR
Aug 04, 2010
2002 CHEVROLET 2500HD W/ 8.1L GASOLINE ENGINE: THE FAILURE OF THE CRANKSHAFT POSITION SENSOR ON THESE ENGINES APPEARS TO BE A VERY COMMON PROBLEM. THIS SENSOR FAILED ON MY TRUCK AT ONLY 30K MILES! I KNOW OF TWO OTHER '02 TRUCKS W/ THIS ENGINE THAT ALSO HAD THE SENSOR FAIL AND MANY OTHERS HAVE BEEN DISCOVERED WHILE DOING RESEARCH ON THIS PROBLEM! THE SERIOUSNESS OF THE PROBLEM LIES IN THE FACT THAT THE TRUCK SUDDENLY STOPS RUNNING FOR NO REASON AND YOU LOSE ALL POWER FOR THE BRAKES AND STEERING. AT TIMES IT WILL RESTART WITHOUT ANY PROBLEMS ONCE YOU SHIFT TO NEUTRAL, BUT OTHER TIMES IT MAY NOT RESTART FOR A DAY OR MORE. THIS WAS A HUGE SAFETY ISSUE FOR ME SINCE I TOW A 10K LBS. FIFTH-WHEEL WITH THE TRUCK! MY TRUCK STOPPED RUNNING FOUR TIMES OVER THE COURSE OF TWO WEEKS AS A RESULT OF THIS PROBLEM. EVERYTIME WAS WHILE TRAVELING IN TRAFFIC, WITH ONLY ONE OF THE TIMES WHILE BEING STOPPED AT A LIGHT! MY TRUCK IS NO LONGER UNDER WARRANTY DUE TO THE TIME LIMIT OF 36 MONTHS EXPIRING. TO HAVE SUCH A PART FAIL WITH ONLY 30K MILES ON THE ENGINE IS OUTRAGEOUS. ONE OF THE OTHER TRUCKS I KNOW OF HAD THE SENSOR FAIL AROUND 55K MILES. SAME PROBLEM, IT WOULD JUST STOP IN TRAFFIC OR WHEN PULLING OUT OF A LIGHT OR STOPPED TURN. AGAIN, A HUGE SAFETY ISSUE!!! THE COSTS TO ME TO REPAIR MY TRUCK FOLLOW: AC DELCO REPLACEMENT CRANKSHAFT SENSOR - $69.26 TOW CHARGES TO TOW TO JOSEPH CHEVROLET, CINCINNATI, OH - $58.85 LABOR DUE TO THE ORIGINAL SENSOR BREAKING IN THE BLOCK! - $336.54 TOTAL COST TO REPLACE THE SENSOR AFTER ONLY 30K MILES! = $464.65 AGAIN, I HAVE TO REPEAT HOW LARGE A SAFETY ISSUE THIS IS ON THESE TRUCKS!!! THE ENGINE JUST STOPS FOR NO REASON AT ANY TIME, HIGHWAY, SLOW MOVING, STOPPED, ETC. IT MAY RESTART, BUT THEN AGAIN IT MAY NOT FOR MANY HOURS! THE TRUCKS WITH THESE ENGINES IN THEM ARE GENERALLY TOWING LARGE TRAILERS BEHIND THEM. THIS COMPOUNDS THE SAFETY ASPECT OF THE PROBLEM. *JB
Sep 05, 2005
CONDENSATION DRIPPING ON MY DISTRIBUTOR, CAUSED THE IGNITION TO FAIL (DISTRIBUTOR CAP) WAS FIXED BY APPLYING PLASTIC HOSE TO AC LINE THAT WAS DRIPPING ON THE DIST. CAP. (FIXED BY DEALER) BUT: THE HOSE NOW ROUTES THE WATER TO A SPARK PLUG!!! *LA
Nov 14, 2003
SERVICE BRAKES, ELECTRIC
4 complaints
CHEVY SILVERADO 2002. AT LOW SPEEDS STOPPING DISTANCE IS UNEXPECTEDLY INCREASED DUE TO THE ABS PREVENTING A TOTAL STOP DURING DRY CONDITIONS. THIS OCCURRED COMING TO A STOP AT A STOP LIGHT AND COMING INTO A PARKING SPOT. THE PROBLEM HAS OCCURRED INTERMITTENTLY AT LEAST 7 TIMES IN THE WEEKS FOLLOWING THIS FIRST INCIDENT. THE BRAKES ALSO MAKE A GRINDING NOISE AT THE LAST POINT OF BREAKING. I CALLED THE DEALERSHIP AND DESCRIBED THE ABOVE. THEY INFORMED ME THERE IS NO PROBLEM WITH THE ABS UNLESS THE LIGHT IS ON. THEY SAID THEY WOULD HAVE TO KEEP THE TRUCK AND DRIVE IT UNTIL IT EXHIBITED THE PROBLEM. I CALLED THE GM RECALL HOT LINE ON MAY 12, 2010. BASED ON MY VIN HE SAID MY TRUCK WAS NOT INCLUDED IN THE RECALL BUT THAT HIS NOTES SHOWED THAT THE WHEEL SENSOR HAD BEEN INSPECTED AND CLEANED WHEN I HAD THE BRAKES DONE IN 2007. HE OFFERED NO HELP AT ALL. THIS PROBLEM IS SERIOUS AND I WILL BE PULLING THE ABS FUSE TO HOPEFULLY DISABLE THE SYSTEM AND AVOID AN ACCIDENT. IT IS CLEAR FROM THE MANY COMPLAINTS HERE AND ELSEWHERE ALL OVER THE INTERNET THAT THIS IS A SAFETY ISSUE DUE TO A FAILURE THAT GM SHOULD BE RESPONSIBLE FOR. *TR
May 15, 2010
ABS LIGHT KEEPS COMING ON AND OFF, WHEN THIS HAPPENS I HAVE NO BRAKES CAUSING ME TO RUN OUT INTO INTERSECTIONS OR PROPERTY. I HAVE CLEANED THE ABS SENSORS 2X AND THE PROBLEM KEEPS PERSISTING THIS HAS HAPPENED 3X NOW. *TR
Apr 16, 2010
WHILE TOWING AN 8000LB HORSE TRAILER AT SLOW SPEEDS, I ATTEMPTED TO BRAKE AND THE BRAKE LINE AT THE DRIVER SIDE FRONT WHEEL BROKE AND LEAKED, LEAVING ME ON THE EXPRESSWAY WITH NO STOPPING POWER. ALL BRAKE LINES WERE COMPLETELY RUSTED OUT WITH LESS THAN 50,000 MILES ON A 2002 WELL MAINTAINED,RECENTLY CHECKED OVER 2500HD. TOTALLY UNACCEPTABLE SITUATION, AND ONE THAT SOUNDS COMMONPLACE. *TR
Aug 17, 2009
FRONT WHEEL ABS SENSOR FAILURE (2 TIMES) - WHEN STOPPING, THE ABS CONTROLLER MODULATES THE BRAKE HYDRAULIC PRESSURE CAUSING LONG STOP DISTANCES. THIS FIRST INCIDENT OCCURRED IN 2004 WHEN THE VEHICLE WAS TWO YEARS OLD AND AGAIN IN 2007 WHEN THE VEHICLE WAS FIVE YEARS OLD. CONSEQUENCES BOTH TIMES WERE NEAR MISSES OF THE CAR IN FRONT OF ME. I WAS ABLE TO STOP THE VEHICLE WITH THE EMERGENCY BRAKE BOTH TIMES BEFORE COLLISION. THE FIRST TIME ONE FRONT WHEEL ABS SENSOR WAS REPLACED BY DEALER AT NO CHARGE UNDER WARRANTY. THE SECOND TIME BOTH FRONT WHEEL ABS SENSORS WERE REMOVED AND COATED WITH AN ANTI-CORROSIVE MATERIAL BY THE DEALER AT NO CHARGE UNDER NHTSA RECALL. *TR
Sep 26, 2008
EQUIPMENT
4 complaints
2 MO. AFTER INSPECTION OF 2002 SILVERDO TRUCK(2-05) BRAKES STARTED TO MAKE A GRINDING NOISE. EXCESSIVE BUILD-UP OF RUST ON ROTORS-CHECKED BRAKE SHOES AND ALL WERE IN GOOD SHAPE-CONTACTED DEALER AND WAS TOLD TO HAVE ROTORS TURNED DOWN AT MY EXPENSE EVEN AFTER BUYING EXTENDED WARRENTY. MY FATHER JUST HAD HIS BRAKES REPAIRED 2 MO. AGO FOR THE SAME PROBLEM ON A 2001 SILVERDO TRUCK AND A 2 PEOPLE I WORK WITH HAD THE SAME PROBLEMS
May 03, 2005
VEHICLE WAS TOWED TO DEALERSHIP DUE TO FROST AND MOISTURE BUILD-UP BY THE ROUTING OF THE AIR CONDITIONING TUBING ABOVE THE ELECTRONIC IGNITION DISTRIBUTION CAP THAT LED TO COMPLETE FAILURE OF THE ENGINE. *LA *JB
Feb 24, 2004
2002 SILVERADO 1500 2WD REG CAB,PURCHASED ON 11-21-01. VEHICLE WAS REPAIRED AT 2 DEALERSHIPS. MECHANICS CAN ONLY RESOLVE PROBLEM FOR A SHORT PERIOD. SEEMS LIKE A RECALL IS NEEDED.*AK REPAIRED ON 8-22-02 TOWING REQUIRED REPLACED DISTRIBUTOR CAP & ROTOR INSTALLED INSULATION ON A/C LINE (LEAKING WATER INTO DISTRIBUTOR CAP) REPAIRED 10-29-02 TOWING REQUIRED LEAKING WATER IN DISTRIBUTING HOUSING REPLACED DISTRIBUTOR HOUSING CAP AND ROTOR REINSULATE A/C SUCTION LINE REPAIRED 10-3-03 TOWING REQUIRED LEAKING WATER IN DISTRUBUTOR CAP. REPLACED CAP AND ROTOR REPAIRED 12-30-03 TOWING REQUIRED REPLACED CORRODED CAP AND ROTOR DUE TO MOISTURE . 1-28-04 TOWING REQUIRED WAITING FOR THE FINDING OF THE REPAIRS ANTICIPATING SAME RESULTS.
Jan 28, 2004
WHILE DRIVING, THE VEHICLE LOST TOTAL POWER DUE TO THE AIR CONDITIONER LINE WAS ROUTED ON TOP OF THE DISTRIBUTOR, WHICH CAUSED CONDENSATION AND WATER DRIPPED INSIDE THE DISTRIBUTOR. *JB
May 09, 2003
AIR BAGS,SEAT BELTS
3 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT ANOTHER VEHICLE IN FRONT WAS MAKING A LEFT, THE DRIVER SLAMMED ON THE BRAKE PEDAL BUT THE LATCH FAILED CAUSING THE PASSENGER TO GO THROUGH THE WINDSHIELD DURING THE IMPACT. THE DRIVER PROCEEDED TO HIT A THIRD VEHICLE THAT WAS AT A STOP SIGN. THE OTHER DRIVER WAS FOUND AT FAULT BY THE POLICE. THE FRONT PASSENGER SEAT BELT LATCH FAILED TO RESTRAIN AND CAUSED THE FRONT PASSENGER INJURIES AT THE FACE, ARM, AND LEFT WRIST. THE FRONT PASSENGER AIR BAG FAILED TO FULLY DEPLOY AND CAUSED THE PASSENGERS HEAD HIT THE WINDSHIELD. THE DRIVER SUFFERED INJURIES TO THE STOMACH. MEDICAL ATTENTION WAS PROVIDED TO BOTH INJURED. THE POLICE DEPARTMENT WAS PRESENT AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO WANTED TO ADD THAT TSB SEAT 10-08-50-003B DESCRIBES THE SEAT BELT FAILURE. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Nov 16, 2020
Crash: 1
Injuries: 2
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING 30 MPH, THE CONTACT STRUCK A DEER AND SWERVED INTO A DITCH. HIS CHEST SLAMMED INTO THE STEERING WHEEL AND WAS INJURED. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT DID NOT RETRACT. THE DRIVER'S SIDE BUMPER WAS CRUSHED INTO THE FRONT GRILL ALL THE WAY ACROSS TO THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT CALLED THE INSURANCE AGENT, BUT NO POLICE REPORT WAS FILED. HE WAS THE ONLY OCCUPANT IN THE VEHICLE AND THE SEAT BELT WAS WORN PROPERLY AT THE TIME OF THE CRASH. THERE WAS NO MAINTENANCE PERFORMED ON THE AIR BAGS OR SEAT BELT PRIOR TO THE FAILURES. THE CONTACT FILED A COMPLAINT WITH GM CONCERNING HIS AIR BAGS AND SEAT BELT (COMPLAINT NUMBER 71-670143505). GM IS NOT TAKING RESPONSIBILITY FOR THE AIR BAG FAILURE. IN ADDITION, NO ONE CAME OUT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 61,752.
Oct 27, 2008
Crash: 1
Injuries: 1
A PIECE OF FURNITURE WAS LOCATED IN THE MIDDLE OF THE HIGHWAY WHILE DRIVING, CAUSING THE DRIVER TO HIT THE FURNITURE. DRIVER LOST CONTROL OF A VEHICLE ,AND IT CRASHED INTO A CONCRETE WALL. DRIVER'S SIDE SEAT BELT FAILED, AND THE AIRBAGS DID NOT DEPLOY. DRIVER REFUSED MEDICAL ATTENTION AT THAT TIME AND WENT TO THE HOSPITAL ON HIS OWN. VEHICLE WAS TOWED BY THE INSURANCE COMPANY. *AK
Mar 24, 2005
Crash: 1
Injuries: 1
FUEL SYSTEM, GASOLINE,SERVICE BRAKES
3 complaints
2002 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO SEVERAL FUEL INJECTOR FAILURES AND OEM UNCOATED CARBON STEEL BRAKE LINES. *M THE CONSUMER STATED GM WITHHELD MATERIAL FACTS CONCERNING DURAMAX LB7 DIESEL FUEL INJECTOR FAILURES IN VIOLATION OF MISSOURI MERCHANDISING PRACTICES ACT AT THE TIME OF SALE AND DELIVERY. *JS
Jan 31, 2018
LOST MOST OF MY BRAKING AS A RESULT OF HEAVY RUST ON BRAKE LINES AND OTHER BRAKE PARTS. MECHANIC SAID THIS WAS WAY MORE RUST THAN THERE SHOULD OF BEEN IN THESE AREAS. *TR
Jul 03, 2013
I HAD JUST GOTTEN MY FUEL PUMP REPLACED AT A LOCAL GARAGE, WAS DRIVING IT HOME AND FOUND THE BRAKE PEDAL GOING ALMOST ALL THE WAY TO THE FLOORBOARDS. I PULLED OVER AT THE FIRST SAFE PLACE, FOUND A FLUID JUST GUSHING OUT AROUND GAS TANK AREA ON THE DRIVERS SIDE. IT HAD JUST RAINED FOR THE LAST FEW DAYS, SO I THOUGHT IT WAS JUST WATER. I DROVE A LITTLE FURTHER, THEN DECIDED TO DRIVE IT BACK TO THE GARAGE, ONLY ABOUT A MILE AWAY, AFTER SMELLING BRAKE FLUID AND VERIFYING THE MY RESERVOIR WAS SERIOUSLY LOW. MORE DRIPPING ON THE DRIVERS SIDE, THIS TIME I'M SICK TO CONFIRM IT IS BRAKE FLUID. TOOK IT BACK TO THE GARAGE, HE SAID HE'D LOOK AT IT TOMORROW, BUT I SAID I'D DRIVE IT HOME ALL OF 2 MILES DOWN THE STREET. GOT HOME NO ISSUES, CAUSE I USED THE E-BRAKE, AND FOUND THE RESERVOIR NEARLY DRAINED. NOTHING AROUND THE WHEELS; THIS WAS THE ONLY LEAK. NOW I'M THINKING THE BRAKE LINES MUST HAVE BEEN SERIOUSLY RUSTED (AGAIN!) AND GOTTEN DISTURBED WHEN THEY REPLACED THE FUEL PUMP. I HAD THIS HAPPEN SHORTLY AFTER I BOUGHT THE VEHICLE USED, ABOUT FIVE YEARS AGO. I PAID GOOD MONEY BACK THEN TO HAVE THE 'STAINLESS STEEL' BRAKE LINES TO THE ABS HEAD REPLACED BACK THEN. WHY ARE THEY RUSTED THROUGH AGAIN!?!?! HAD NO IDEA THEY RAN UP BY THE TOP OF THE TANK, BUT HEY, WHY NOT? I'M CERTAIN THE LINE HAVE RUSTED OUT AGAIN - WHY?!?!? THEY ARE SUPPOSED TO BE STAINLESS STEEL; SINCE WHEN DOES STAINLESS EVER RUST? I HAUL A 12,000LB FIFTH WHEEL; THANK GOD I WASN'T HAULING AT THE TIME THIS HAPPENED (AGAIN!) AND KILLED MYSELF AND MY ENTIRE FAMILY IN AN AUTO CRASH. JUST SICK OF IT; TAKE CARE OF YOUR BAD ENGINEERING CHEVY! *TR
Jul 02, 2013
TRAILER HITCHES
3 complaints
MY TOWING HITCH/RECEIVER BROKE WHILE TOWING A TRAILER AND TURNING A CORNER AT 10 MPH, 2 BLOCKS FROM MY HOUSE. THE DRIVERS SIDE OF THE HITCH WAS SO BADLY RUSTED, IT BROKE, THE PASSENGER SIDE WAS STRONG ENOUGH THAT MY TRAILER STAYED BEHIND MY 2 WD TRUCK AND NO ONE WAS INJURED. THIS INCIDENT COULD HAVE HURT SOMEONE HAD I BEEN GOING FASTER IN TRAFFIC WHEN IT BROKE. NOW, AFTER THIS HAPPENED, I LEARNED THAT THE 2002 TRUCKS HAVE HAD THIS ISSUE FOR SOME TIME! *TR
Oct 13, 2014
GM OEM HITCH FAILURE. SQUARE RECEIVER TUBE IS BENDING UP-WARD. WELDS AT ROUND CROSS TUBE JOINTS ARE SHOWING SIGNS OF CRACKING. DEALER STATED IN THEIR INVOICE AFTER CHECKING PROBLEM THAT "TRAILER HITCH IS STARTING TO BEND UPWARD. HITCH BENT, INSPECTED AND FOUND THE REAR WELDS MOVED 1/8 INCH". DEALER TECHNICIAN STATED HE DIDN'T RECOMMEND PULLING ANYTHING HEAVY DO TO THE CONDITION OF THE OEM HITCH. DEALER STATED THE HITCH IS OUT OF WARRANTY PERIOD, NEW AND/OR REPLACEMENT HITCH WOULD BE CUSTOMER RESPONSIBILITY. TRAVEL TRAILER CONNECTED TO GM OEM HITCH FALLS WITHIN ALL MANUFACTURERS VEHICLE AND HITCH SPECIFICATIONS. I REPLACED WITH CLASS V AFTERMARKET HITCH, AND NOTICED UPON REMOVING THE GM OEM HITCH THAT THE TRUCK REAR BUMPER CROSSMEMBER WAS BENT AT THE POINT WHERE THE ORIGINAL OEM HITCH MOUNTED. *NM
Oct 12, 2005
THE CONSUMER STATED THAT THE FACTORY INSTALLED TRAILER HITCH HAS CRACKED AND HITCH WILDS HAVE SEPARATED. THE GM SERVICE MANGER DENIED ANY CRACKING AFTER INSPECTING THE HITCH. *YH
Jun 17, 2002
AIR BAGS,SERVICE BRAKES
3 complaints
I OWN A 2002 CHEVROLET SILVERADO 1500. THE BRAKES FAILED WHILE ATTEMPTING TO STOP THE VEHICLE IN A 35MPH ZONE. THE BRAKES INITIALLY WORKED AND THEN THE PEDAL WENT TO THE FLOOR. I COULD FEEL THE ABS ENGAGE BUT NOT STOP HITTING A VEHICLE IN FRONT OF ME. WHEN I EXITED THE VEHICLE I COULD SMELL THE BRAKE FLUID AND OBSERVED FLUID LEAKING FROM MULTIPLE LOCATIONS. THE AIR BAGS DID NOT DEPLOY. THE DRIVER OF THE VEHICLE SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE IS CURRENTLY BEING REPAIRED BY THE MANUFACTURES DEALER. *TR
Aug 13, 2014
Crash: 1
Injuries: 1
TL* THE CONTACT OWNED A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BRAKES FAILED WHILE DRIVING DOWNHILL. AS A RESULT, THE VEHICLE WAS CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS INJURED AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Aug 05, 2014
Crash: 1
Injuries: 1
AFTER EXITING THE OFF RAMP OF I264 IN PORTSMOUTH, VIRGINIA I SPED UP TO APPROXIMATELY 35 MPH AND APPROACHED THE NEXT STOP LIGHT. UPON APPLYING PRESSURE TO THE BRAKE PEDAL NO RESISTANCE WAS NOTED AND THE SLOWING OF THE VEHICLE WAS FOUND NEGLIGIBLE. I REAR ENDED A VEHICLE IN FRONT OF ME AT APPROXIMATELY 25 MPH. BOTH CARS INVOLVED IN THE ACCIDENT WERE PULLED INTO THE MEDIAN OUT OF TRAFFIC. AS I EXITED THE VEHICLE I NOTICED FLUID DRIPPING FROM THE TRUCK FRAME AT THE FORWARD HINGE OF THE DRIVER SIDE DOOR. THE DRIPPING FLUID WAS BRAKE FLUID. I SUSPECT A RUPTURED BRAKE FLUID LINE OR TUBE HAD RUPTURED WHICH CAUSED THE LOSS OF BRAKING POWER. THERE WAS NO WARNING GIVEN BY THE VEHICLE'S COMPUTER TO WARN OF LOW BRAKE FLUID BECAUSE THE RESERVOIR WAS STILL AT THE NORMAL LEVEL. I BELIEVE CORROSION OF THE BRAKE LINES WAS ACCELERATED DUE TO THE USE OF SALT TREATMENTS ON THE ROADS DURING THE WINTER SNOW STORMS THAT HAVE FALLEN IN THE PAST THREE YEARS. LUCKILY NOBODY WAS SERIOUSLY HURT AND LUCKILY THIS DID NOT HAPPEN WHEN I WAS EXITING THE INTERSTATE AT A MUCH HIGHER RATE OF SPEED. ALSO THE AIR BAG DID NOT DEPLOY UPON IMPACT. THESE ARE TWO SERIOUS SAFETY ISSUES INCURRED IN ONCE INCIDENT TO A TRUCK WHICH HAS LESS THAN 70K MILES AND 12 YEARS OLD. *TR
Jun 02, 2014
Crash: 1
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
3 complaints
2002 CHEVROLET SILVERADO 1500, 4 WHEEL DRIVE Z71 OFF ROAD, 58420 MILES, WAS STOPPED WITH FOOT DEPRESSED ON BRAKE PEDAL, FELT PEDAL GO ALL THE WAY TO THE FLOOR. HAD TO ACCELERATE AND HAD NO BRAKES. BRAKE FLUID LEAK DUE TO RUSTED BRAKE LINE. AFTER FURTHER INSPECTION ALL BRAKE LINES, FUEL LINES, EHCU BRAKE LINE CONNECTION ARE ALL RUSTED. BRAKE LINE IS IN THE PROCESS OF BEING REPLACED BUT AT A STAND STILL AT THE MOMENT DUE TO A LEAK AT THE EHCU CONNECTION DUE TO PITTING, THERE ISN'T A TIGHT CONNECTION. STILL IN THE PROCESS OF REPAIRS. HAVE ALL PARTS. *TR
Dec 05, 2010
WHEN TAKEN FOR INSPECTION, THE DEALER INFORMED THE CONSUMER THAT THE VEHICLE NEEDED NEW BRAKES AND ROTORS. THE ROTORS WERE SLIGHTLY PULLING AWAY FROM THE WHEEL. CONSUMER NEVER HAD ANY SIGNS OF A SAFETY DEFECT PRIOR TO THIS. THE CAUSE WAS UNDETERMINED.*AK THE CONSUMER STATED WHEN HE PLACED THE VEHICLE IN PARK AND TURNED OFF THE ENGINE, THE AUTOMATIC DOORS LOCKS FAILED. WHEN THE CONSUMER ATTEMPTED TO GAIN SPEED, THE VEHICLE STALLED, THE DEALER STATED THE INJECTOR WAS BAD. *JB
Sep 29, 2005
PURCHASED VEHICLE 8-25-01- BRAKES WHERE UNALBE TO STOP VEHICLE. *AK
Dec 15, 2001
ENGINE AND ENGINE COOLING,EQUIPMENT
3 complaints
BROKEN EXHAUST BOLTS ON MY 2002 CHEVY 2500 HD TRUCK, I WENT TO THE LOCAL GARAGE AND THEY TOLD ME THEY HAD WORKED ON 6 OTHER TRUCKS WITH THE SAME PROBLEM. THERE WAS A GM SALES MEN THERE AND SAID THEY HAVE BEEN HAVING ALOT OF TROUBLE WITH THE BOLTS BREAKING ON THE 6.0 MOTORS. *TR
Dec 18, 2008
THE CONSUMER STATED WATER SEEPED INTO THE ENGINE DISTRIBUTOR WITHOUT WARNING. AS A RESULT THE ENGINE FAILED. *JB THE CONSUMER WROTE ABOUT TWO VEHICLES, THE SECOND VIN #[XXX] SAME MAKE AND MODEL. THE CONSUMER FELT THAT THE PROBLEM WAS WITH THE A/C CONDITIONER HOSE (METAL) WAS ROUTED OVER THE DISTRIBUTOR AND CONDENSATION WAS FORMING ON THE HOSE AND RUNNING ONTO THE DISTRIBUTOR CAUSING FAILURE. *SC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Nov 09, 2004
VEHICLE STALLED WHILE DRIVING AT 55 MPH. *MR THE CONSUMER WAS TOLD THAT THE DISTRIBUTOR CAP AND ROTOR NEEDED TO BE REPLACED. THE PROBLEM CONTINUED, THEN THE CONSUMER WAS TOLD AGAIN THAT THE DISTRIBUTOR CAP AND ROTOR NEEDED TO BE REPLACED AGAIN. THE DEALER FOUND THAT THE A/C LINE WAS ROUTED DIRECTLY ABOVE THE DISTRIBUTOR CAP TO RETAIN MOISTURE AND MISFIRE. *SC *JB
Jul 23, 2004
VEHICLE SPEED CONTROL,SERVICE BRAKES
2 complaints
I WAS DRIVING AT LOW SPEED ON A STREET THAT IS 25MH AS I BREAK TO STOP AT THE STOP SIGN MY ABS ACTIVATED. ALMOST CAUSED ME A SERIOUS ACCIDENT BECAUSE I COULDN'T STOP SO I HAD TO BREAK SO HARD MY BUT WAS ACTUALLY OFF OF THE SEAT. AND THIS CONTINUES TO HAPPEN SO NOW I HAVE TO TAKE THE ABS FUSE OUT TO DEACTIVATE MY ABS.
Apr 05, 2018
ABS STOPPED BRAKE PEDAL FROM GOING DOWN. BY THE TIME I LIFTED AND PUMPED AGAIN VEHICLE STRUCK YOUNG GIRL. TRAVEL WAS ABOUT SIX FEET. THERE IS A RECALL IN OTHER STATES BUT NOT KY.
Aug 16, 2015
Crash: 1
Injuries: 1
SUSPENSION,SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING AT A LOW SPEED, THE CONTACT APPLIED THE BRAKE PEDAL AND THE ABS KICKED IN; HOWEVER, THERE WAS A LOSS OF BRAKE FUNCTION. THE STOPPING DISTANCE OF THE VEHICLE WAS DRAMATICALLY REDUCED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THERE WAS A WHEEL BEARING SENSOR FAILURE. THE ENTIRE WHEEL BEARING WITH THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RESEARCHED AND FOUND NHTSA CAMPAIGN NUMBER: 05V379000. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Sep 24, 2015
SLOWING DOWN TO PARK, PUSHED BRAKES, PEDAL WENT TO THE FLOOR. BARELY STOPPED BEFORE PINNING SOMEONE BETWEEN MY VEHICLE AND ANOTHER TRUCK. REAR BRAKE LINE BURST BELOW DRIVER SEAT, BRAKE FLUID PUDDLE UNDER TRUCK. UPON INSPECTION, ALL 4 BRAKE LINES RUNNING ALONG THE FRAME TOTALLY RUSTED, ABOUT TO BURST. NEED TO REPLACE ALL LINES ON WHOLE TRUCK. ON THE FLATBED TOWTRUCK, NOTICED THE DRIVER REAR LEAF SPRING WHERE IT WRAPS AROUND THE BUSHING WAS MISSING THE TOP HALF. THIS IS WHERE FORCE IS TRANSMITTED FROM AXLE TO FRAME (BACK IS A HANGER / PIVOT). THE WHOLE REAR AXLE COULD HAVE TORN OFF. NOTICED WHERE IT HAD CRACKED AND HAD RUSTED 1/2 THROUGH BEFORE FALLING OFF, LIKELY SOMETIME RECENTLY. *TR
Aug 01, 2012
ELECTRICAL SYSTEM,ENGINE
2 complaints
MY CAR IS OLD BUT IT HAS BEEN RUNNING FINE, AND I KEEP UP WITH REGULAR MAINTENANCE AND OIL CHANGE APPOINTMENTS. I CAME OUT OF WALMART AFTER BUYING GROCERIES AND WHEN I TRIED TO START THE CAR IT SOUNDED LIKE IT WAS TRYING TO TURN OVER, BUT IT WOULDN'T ACTUALLY START. AFTER 30 MINUTES OF SITTING IN THE CAR TRYING TO GET IT TO START IT FINALLY STARTED. I TOOK THE CAR TO MY REGULAR MECHANIC AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. THEY CLEANED THE BATTERY CABLES IN HOPES OF RELIEVING THE PROBLEM. NOW A WEEK LATER IT DID IT AGAIN 2 TIMES IN THE SAME DAY. *TR
Jan 27, 2015
WHILE DRIVING ON THE HIGHWAY, THE TRUCK, FOR AN UNKNOWN REASON, SHUT DOWN CAUSING ME TO LOOSE POWER STEERING AND BRAKE CAPABILITY. I WAS ABLE TO SHIFT INTO NEUTRAL AND TURN THE KEY OFF AND THEN BACK ON AGAIN TO RE-START THE TRUCK. IT HAS NOW HAPPENED SEVERAL TIMES AND I HAVE DONE THE SAME THING EACH TIME TO CORRECT THE PROBLEM. IT HAPPENED ONCE IN 2009 AND TWICE IN 2010. SINCE THEN IT HAS HAPPENED A FEW TIMES PER YEAR AT RANDOM TIMES. GM HAS TOLD ME IN THE PAST THAT THEY DON'T KNOW WHAT WOULD CAUSE THAT ISSUE. I COULD NOT GET MY LOCAL CHEVROLET SHOP MANAGER TO GIVE ME A STRAIGHT YES OR NO ANSWER REGARDING WHETHER MY PROBLEM IS CONSISTENT WITH THE ISSUES BEING EXPERIENCED BY EFFECTED GM MODELS WITH IGNITION PROBLEMS. I BELIEVE IT MAY BE DUE TO THE RECALLED IGNITION SWITCHES AS I HAVE HAD THE ELECTRICAL SYSTEM LOOKED AT AND NO ONE CAN SEEM TO FIND AN ISSUE THAT WOULD CAUSE THE TRUCK TO SHUT OFF RANDOMLY AT HIGHWAY SPEEDS AND THEN TURN RIGHT BACK OVER AFTER SHIFTING TO NEUTRAL!! I BELIEVE THAT THE CURRENT RECALL DOES NOT COVER ALL OF THE VEHICLES THAT ARE TRULY AFFECTED. I HAVE HAD MY FAMILY IN THE TRUCK ON SEVERAL OCCASIONS WHEN THIS HAS HAPPENED AND HAVE BEEN FORTUNATE TO NOT HAVE HAD AN ACCIDENT TO THIS POINT. *JS
Jul 08, 2014
TIRES,WHEELS
2 complaints
EXPERIENCED TIRE SEPARATION AT 70MPH OF A FIRESTONE STEELTEX RADIAL A/T LT245/75R16 LOAD RANGE E M/S. TIRE SEPARATION DAMAGED THE RIGHT REAR QUARTER PANEL AND FORWARD REAR QUARTER PANEL. TOOK THE TRUCK TO A TIRE STORE TO HAVE THE OTHER TIRES INSPECTED. THE REMAINING TIRES WHERE ALL FOUND TO BE SEPARATING. *TR
Jun 05, 2014
CONSUMER WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 66 MPH THE TIRE BLEW OUT. THE FRONT WHEEL ASSEMBLY SNAPPED OFF RIGHT BEHIND THE BRAKE HUB ASSEMBLY. THEN, VEHICLE DROPPED DOWN ON ITS FRAME AND SKIDDED ALONG THE ROAD FOR ABOUT 150 TO 200 YARDS AND THEN SKIDDED INTO A GUARD RAIL. CONSUMER CONTACTED THE MANUFACTURER , AND WAS TOLD THAT THE MANUFACTURER WILL SEND SOMEONE TO INVESTIGATE THE SITUATION. CURRENTLY, GM DENIED THE CLAIM.*AK RIGHT FRONT WHEEL ASSEMBLY BROKE OFF AT THE UPPER BALL JOINT. *TC
Sep 30, 2004
Crash: 1
STEERING,ENGINE AND ENGINE COOLING
2 complaints
WHILE DRIVING DOWN THE ROAD THE VEHICLE DIES OUT, AND QUITS RUNNING. IT THEN BECOMES HARD TO STEER AND STOP. IT TAKES ABOUT 2 TO 5 MINUTES BEFORE STARTING BACK UP, SOMETIMES MAYBE EVEN LONGER. IT DIES OUT ANY WHERE FROM 2 TO 3 TIMES A DAY, DEPENDING ON HOW LONG AND FAR I AM DRIVING. THE SPEED VARIES FROM 10 MPH UP TO 75 MPH. *TT
Oct 27, 2011
CLUNK TYPE FEELING IN STEERING WHEEL ON TURNS AND WHEN HITTING BUMPS. ENGINE KNOCK ON COLD START. *BF ENGINE WAS NOISY WHEN STARTED AFTER HAVING SAT OVER NIGHT *TC *JB
Dec 03, 2004
FUEL SYSTEM, GASOLINE,POWER TRAIN
2 complaints
AUTOMATIC TRANSMISSION FAILED AT 58000 MILES. THIS TRUCK WAS NEVER USED FOR TOWING. THE REVERSE WENT OUT BACKING OUT THE GARAGE. ALSO, THE VENT AND VAPOR SENSOR FOR THE FUEL TANK FAILED. I WAS TOLD THERE HAVE BEEN MANY UPDATES FOR THE TRANSMISSION. *TR
Feb 11, 2009
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING 15 MPH, THE VEHICLE BEGAN TO VIBRATE AND SHAKE. THE VEHICLE WOULD ALSO NOT SHIFT INTO REVERSE, SECOND, AND FOURTH GEARS. THE DEALER STATED THAT THE TRANSMISSION REACTION SHELL CAUSED THE FAILURE AND WAS REPLACED AT THE COST OF $1,728. THE CURRENT AND FAILURE MILEAGES WERE 57,000. UPDATED 01/11/08. *LJ THE FUEL PUMP AND U-JOINTS WERE REPLACED. UPDATED *JB
Oct 11, 2007
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
2 complaints
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO Z71. WHILE DRIVING APPROXIMATELY 15 MPH IN NORMAL CONDITIONS, THE VEHICLE LUNGED WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE FAILURE WAS RELATED TO THE SPEED SENSOR. THE SPEED SENSOR SYSTEM WAS REPLACED IN THE VEHICLE. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE CONTACT RECEIVED A RECALL NOTICE AND THE VEHICLE WAS REPAIRED FOR THE RECALL DEFECT; HOWEVER, THE FAILURE RECURRED. THE RECALL REMEDY HAS NOT CORRECTED THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN, NHTSA CAMPAIGN ID NUMBER, AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 94,000. UPDATED 03/04/09. *LJ UPDATED 03/06/09. *JB
Dec 31, 2008
WHILE DRIVING AT LOW SPEEDS, THE CONSUMER APPLIED THE BRAKE PEDAL AND THE BRAKES FAILED. IN ADDITION THE BRAKE PEDAL VIBRATED UNCONTROLLABLY. THE CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND IT CRASHED INTO A GARAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE ANTI LOCK BRAKE SENSORS WERE CORRODED, AND NEEDED TO BE REPLACED OR CLEANED. *AK THE PROBLEM RECURRED. *SC
Dec 08, 2004
Crash: 1
PARKING BRAKE,POWER TRAIN
2 complaints
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE PARKING BRAKE MALFUNCTIONED WHILE THE VEHICLE WAS PARKED. THE BRAKE WOULD NOT ACTIVATE WHEN SHIFTED INTO NEUTRAL AND THE VEHICLE DRIFTED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER AND HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE IS 75,000. UPDATED 09/15/08 *BF THE CONSUMER STATED HE HEARD A SCRAPPING NOISE COMING FROM THE REAR OF THE VEHICLE. HE WAS INFORMED THE DIFFERENTIAL NEEDED TO BE SERVICED. NO ONE INFORMED THE CONSUMER THERE WAS A PROBLEM WITH THE PARKING BRAKE. UPDATED 09/24/08. *JB
Jul 21, 2008
DT: THERE IS RECALL 05V161000 CONCERNING EMERGENCY BRAKE PROBLEM ON MANUAL TRANSMISSION VEHICLE. HOWEVER, THE CONSUMER'S VEHICLE HAS AUTOMATIC TRANSMISSION. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH IT HAS THE SAME EMERGENCY BRAKE SYSTEM ON AUTOMATIC TRANSMISSION. REALIZED THIS PROBLEM ON SEPTEMBER 23, 2005 BECAUSE OF TAKING THE VEHICLE TO GET IT INSPECTED , AND THEIR INSISTENCE THE EMERGENCY BRAKES WILL NOT HOLD. THERE WAS NO FOREWARNING FOR THE PROBLEM. *AK
Sep 28, 2005
SERVICE BRAKES, HYDRAULIC,AIR BAGS
2 complaints
ANTI-LOCK BRAKES FAILED TO FUNCTION AS DESIGNED CAUSING LOSE OF VEHICLE CONTROL AND CRASH. ADDITIONALLY AIRBAG DID NOT DEPLOY IN A FRONT END COLLISION SEVERE ENOUGH TO TOTALLY DESTROY VEHICLE. *JB
Jan 04, 2006
Crash: 1
Injuries: 3
THE DRIVER OF THE 2002 CHEVROLET SILVERADO 2500 HD I AM FILLING THIS REPORT ABOUT HAD TO SLOW THE VEHICLE DOWN QUICKLY FROM 65 MPH. APON APPLYING THE ANTI-LOCK BRAKES THE FRONT WHEELS LOCKED. (SKIDDING) CAUSING LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE. DESPITE THE DRIVER'S EFFORTS, SINCE NOT HAVING DIRECTIONAL CONTROL OF THE VEHICLE, SHE WAS UNABLE TO KEEP IT FROM STRIKING ANOTHER VEHICLE AND A UTILITY POLE. THIS CRASH RESULTED IN A TOTAL LOSE OF THE 2002 CHEVROLET AS WELL AS ADDITIONAL PROPERTY DAMAGE, TOTALING APPROXIMATELY $40,000. PERSONAL INJURY LOSS IN EXCESS OF WELL OVER $5,000. THERE WAS ALSO A FAILURE OF THE SRS, THE DRIVER'S AIRBAG DID NOT DEPLOY.*AK
Apr 01, 2005
Crash: 1
Injuries: 3
INTERIOR LIGHTING
2 complaints
THE CONSUMER ACCIDENTALLY HIT THE INTERIOR DOME LIGHT OVERRIDE SWITCH 3 TIMES WHICH CAUSED THE VEHICLE'S HEADLIGHTS TO FAIL WITHOUT WARNING. THE SWITCH WAS ONLY SUPPOSED TO ALLOW THE DOME LIGHT TO REMAIN ILLUMINATED WHEN DOORS WERE CLOSED. *JB
Mar 28, 2003
WHILE DRIVING 55 MPH THE CONSUMER HIT THE DOME LIGHT OVERRIDE SWITCH AND THE HEADLIGHTS WENT OUT. *NLM *NLM
Mar 27, 2003
STEERING,SUSPENSION
2 complaints
WHILE DRIVING VEHICLE WILL CONTINUOUSLY PULL TO THE RIGHT, MAKING IT VERY DIFFICULT TO STEER. THE DEALERSHIP HAS REPLACED THE STEERING GEAR AND DID SOME ALIGNMENT, BUT PROBLEM STILL OCCURS. PH THE VEHICLE HAS BEEN ALIGNED ON NUMEROUS OCCASIONS, AND HAVE NOT CORRECTED. THE FRONT TIRES WERE WEARING OUT UNEVENLY. SCC
Jan 16, 2003
VEHICLE PULLS TO THE RIGHT AT ALL TIMES. DEALER REPLACED PITMAN ARM AND DID AN ALIGNMENT, CANNOT REMEDY THE PROBLEM.*AK DEALER ALSO REPLACED STEERING BOX. STILL DID NOT HELP REMEDY THE PROBLEM. *AK.*TT
May 24, 2002
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
TRANSMISSION SLIPS AFTER TAKING OFF FROM A COMPLETE STOP, CAUSING ENGINE TO REV UP, TRANSMISSION CLUNKS INTO GEAR, CAUSING TRUCK TO LURCH FORWARD. *AK
Jun 02, 2002
WITH CRUISE/SPEED CONTROL SET/ON TRANSMISSION REPEATEDLY DOWNSHIFTS BELOW 4TH. AND 3RD. GEARS INTO 2ND. AND 1ST. GEARS CAUSING ERRATIC ACCELERATION, EXCESSIVE VIBRATION AND FATALLY HIGH ENGINE R.P.M. REVVING AT HIGHWAY SPEEDS.
Feb 24, 2002
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
ABS kicks in constantly at low speeds in dry conditions. This causes longer stopping distances. The ABS grinds or vibrates interfering with normal braking situations. Many near miss collisions at low speeds. The manufacturer should be responsible and replace all the ABS sensors. I purchased this truck brand new in 2002.
Oct 21, 2024
STEERING,WHEELS,SERVICE BRAKES
1 complaint
THE ABS LIGHT CAME ON AND THE BRAKE LIGHT. THE POWER STEERING IS BAD AND THE STEERING WHEEL SHAKES WHEN I BRAKE, I GOT THE BRAKES AND ROTORS CHANGED AND THE PROBLEM PERSISTED
Mar 19, 2021
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNED A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE IGNITION SWITCH WAS LOOSE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 65 MPH, SHE RAN OFF THE ROAD AND CRASHED INTO A TREE. THE VEHICLE CAUGHT FIRE. THE DRIVER SUSTAINED BURNS AND INJURIES TO HER RIBS, STERNUM, AND PELVIC. THE INJURIES WERE FATAL. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DEEMED DESTROYED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TR *BF*JB*DT MEDICAL RECORD XXXXXXXXXXXX CERTIFICATION OF TITLE NO XXXXXXXXXXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Aug 07, 2019
Crash: 1
Fire: 1
POWER TRAIN,SERVICE BRAKES
1 complaint
WHEN WE BOUGHT TRUCK I CHECKED VIN AND ONLY THE TAILGATE RECALL CAME UP BUT LISTED MY TRUCK BEING A CHEVY 800 MODEL, WELL COUPLE WEEKS AGO OUR TRUCK WOULDN'T BRAKE WHILE PARKING MAKING A LEFT INTO A RESTAURANT AND THE TRUCK WOULDN'T STOP AND HIT THE RESTAURANT WINDOW!!! WHEN I CHECKED JUST OUR EXACT VEHICLE 15 PLUS RECALLS CAME UP WITH THIS PARTICULAR DEFECT LISTED, PLEASE HELP ADVISE. THANK THE PARKERD
Jan 16, 2019
Crash: 1
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
TAKATA RECALL - HAVE BEEN STRANDED NUMEROUS TIMES AS IT HAS APPEARED TO BE THE FUEL PUMP NOT GETTING GAS TO START THE CAR. SOMETIME CAN HEAR PUMP RUNNING AS I HAVE REPLACE 3-4 PUMPS SINCE 2012 OR 13. SOME TIME BEATING UNDER TANK HELPS. THERE SEEM TO BE NUMEROUS COMPLAINTS ABOUT THIS PROBLEM. SECURITY LIGHT FLASHING AND START SOMETIME WHEN IT IS RESET. SOUNDS WONDERFUL WHEN IT RUNS. CAN IT BE THE COMPUTER? TOWED TO A SAFE LOCATION AFTER NOT STARTING AND DIAGNOSTIC TECHNICIAN SHOW 10% FUEL PRESSURE. I PARKED WENT IN TO MAKE A PAYMENT AT A BUSINESS AND WOULD NOT START FOR 4 DAYS
Mar 22, 2018
STRUCTURE,WHEELS,UNKNOWN OR OTHER
1 complaint
I WAS DRIVING ON HWY 495 WHICH IS A CITY ROAD TOWARDS HWY 19 DRIVING APPROX 53 MPH IN CRYSTAL RIVER, FL. THE VECHILE AHEAD OF MY MINE WAS 3 CAR LENGTHS AHEAD WHEN I SAW THERE BRAKE LIGHTS ON, I APPLIED THE USUAL APPROPRIATE BRAKE PRESSURE WHICH IS NO HARDER OR SOFTER THEN ANY OTHER TIME. ONCE I SLOWED DOWN TO 40 MPH IN THE BACK PASSENGER SIDE REAR TIRE FELT LIKE IT EXPLODED AND HEARD A HUGE EXPLOSIVE TYPE SOUND AND ACTUALLY FELT THE ENTIRE BACK END OF MY SILVERADO LIFT UP AND SHIFT LEFTWARDS INTO THE OPPOSITE LANE CAUSING MY TRUCK TO ALSO GET STRUCK BY ANOTHER TRUCK CAUSING WHAT WAS A EXTREMELY WELL MAINTAINED TRUCK WITHOUT A SINGLE DING OR MECHANICAL ISSUES UNTIL THIS OCCURRED. I AM A ENGINEER AND HAVE NEVER WITNESSED A TIRE THAT LOOKED THE WAY THIS DID , BY SIMPLY DRIVING . I HAVE ALL RECORDS FOR MAINTAINCE,ROTATIONS ETC.. OVERALL I HAVE MADE MULTIPLE COMPLAINTS AND HAVE SPENT 3500 ON TIRES AND REPAIRS AND STILL THE TRUCK NEEDS 4500 MORE . I ALSO HAVE HAD TO REPLACE THE RIM THAT THE TIRE WERE ON AND THESE WERE THE RECOMMENDED TIRES FOR MY TRUCK.
Dec 30, 2017
Crash: 1
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
THE ANTI-LOCK BRAKE SYSTEM ENGAGES AT SLOW SPEEDS CAUSING INABILITY TO STOP. THE ROAD SURFACE DOES NOT MATTER, WET, DRY, DIRT OR PAVED, IT IS A FAILING SYSTEM. THIS WAS A RANDOM PROBLEM, NOW IT HAPPENS ALL THE TIME. THE SYSTEM WILL MAKE A RATCHETING SOUND THEN A GRINDING BEFORE AS YOU COME TO A STOP. YOU HAVE TO BE READY TO LET OFF THE BRAKE AND REAPPLY PRESSURE HOPING IT WORKS. I LIVE IN A NEIGHBORHOOD WITH SMALL CHILDREN RUNNING AROUND EVERYWHERE. I WOULD HATE TO THINK WHAT WOULD HAPPEN IF THESE BRAKES FAILED ME WHEN I REALLY NEEDED THEM.
Oct 02, 2017
Crash: 1
AIR BAGS,SEAT BELTS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
DRIVING ON ROADWAY AND HIT A CONCRETE MAIL BOX AIR BAGS DIDN'T DEPLOY HAD SURGERY ON MY LEFT ARM BROKEN LEFT LEG FIBULA HAD A BOWEL BLOCKAGE HIT A ILLEGAL CONSTRUCTION MAIL BOX MADE OF CONCRETE BLOCKS AND REBAR AIRBAGS DIDN'T DEPLOY
May 18, 2017
Crash: 1
Injuries: 1
STRUCTURE,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
THE FUEL LINES RUST AWAY AND START LEAKING FUEL BADLY. ALL LINES HAVE TO BE REPLACED. THE RUST ON THIS TRUCK IS UNBELIEVABLE. GM WILL NOT STAND BEHIND THE PRODUCT. THE ROCKER PANELS ALL RUSTED OUT AS WELL. THE FRAME IS RUSTING OUT. THESE TRUCK ARE JUST RUST BUCKETS
Jul 06, 2016
ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
1 complaint
I PULLED INTO DRIVEWAY AND PUT CAR IN PARK, LEFT ENGINE RUNNING. WENT TO DOOR OF RESIDENCE TO GET MY KIDS. KIDS WENT OUT TO THE CAR AND WERE YELLING FIRE! I SEEN THE INSIDE UP IN SMOKE. I REACHED INSIDE TO TURN ENGINE OFF. WE THEN STARTED POURING BUCKETS OF WATER INTO SEAT AND ON FLOOR AROUND THE SEAT TO TRY TO PREVENT SPREAD OF THE FIRE. I LUCKILY PUT THE FIRE OUT. FIRE DEPT UNHOOKED BATTERY AND REMOVED MELTED PLASTIC AROUND SEAT. IT SEEMS A WIRE SOMEHOW SHORTED OUT BENEATH SEAT AND CAUGHT THE SEAT AND FLOOR ON FIRE.
Nov 04, 2015
Fire: 1
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE
1 complaint
2002 CHEV. 1500 SILV. PURCH. 2001 TX.ABS BRAKE SYSTEM FAILED ON ST UNDER 5MPH,BROUGHT TO MECHANIC.,BRAKE PADS, AND TIRES.SOUTHEAST TEXAS HOT AND VERY HUMID, LAWS OF NATURE, AIRBAGS ARE NO GOOD IN EITHER VEHICLE.(SHE HAS A SON AGE 14, AND 3YR OLD GRL).AXIL IS RUSTY WORRIED THAT IT MIGHT BREAK.GOD IS WITH ALL OF US ,HIS INTENTIONS ARE ALWAYS GOOD. GOD PROTECTED HER AND HER CHIILDREN IN THIS VEHICLE THUS SO FAR..\& WE DESIRE TO PROTECT THIER CHILDREN AND YOU KNOW THIS, BUT SOMETIMES PEOPLE GO THROUGH UNFORTUNATE TRAGEDYS SUCH AS DIVORCE, HEALTH, ETC.A SINGLE, NO MONEY THAT WANTS SAFETY FOR THER CHILDREN AND WORK .CHEVY SILVERADO BROUGHT NEW PAID OFF LESS THAN 3YR. HER 1994 FORD MUSTANG (WAS INSURED FARMERS)PURCHASED IN 1997.ABS BRAKES FAILED, TRANSMISION PROB.& ENGINE REPLACED. TRUCK( GEICO INS) UNDRIVABLE BECAUSE OFELECTRICAL SYSTEM AND ABS,RUSTY BRAKE LINES, RUSTY AXILS,LEAK IN THE LINE,NO HORN, DOORS DO NOT SEAL WATER LEAK, PAINT FADED,EVEN TOOLS CAN NOT FIX THESE PROBLEMS.SHE HAS A COLLEGE DEGREE AND LIVING IN A HOME SHE BOUGHT (BEFORE THE TRAGEDY )WHEN SHE WORKED.(HELPING OTHERS AT HERMAN MEMORIAL BAPTIST HOSPITAL BEAUMONT BEHAVIOR CENTER OF SOUTHEAST TEXAS, MEHAFFY WEBER LAW FIRM, CHRISTUS ST.MARYS HOSPITAL OUTPATIENT CENTER, PORT ARTHUR ANIMAL CLINIC,PORT ARTHUR NEWS PAPER, PNG ISD AS A SUB-TEACHER,SPINDLETOP MHMR AND FAMILY SERVICES WOMANS AND CHILDRENS SHELTER. SHE HAS VOLUNTEERED AT 3 RIVERS COUNCIL FOR BOYSCOUTS OF AMERICA AND EVEN GRADULATED WITH THE WO HE LO MEDALION IN BOYS AND GIRLS CAMPFIRE SCOUTS WHEN SHE WAS 15.)SHE HAS REACHED OUT FOR HELP, AND NO ONE LISTENS....LIKE SHE DOES. EVEN THOUGH SHE IS DOWN FOR THE SEASON, SHE CONTINUES TO HELPS OTHERS BY SHOWING OTHERS THAT GOD IS GOOD HE IS REAL & ALIVE.WE R ALL GODS CHILDREN.PLEASE NHTSA, WHAT CAN BE DONE? -K
Nov 04, 2015
Crash: 1
Fire: 1
Injuries: 8
EQUIPMENT ADAPTIVE/MOBILITY,SERVICE BRAKES
1 complaint
MY BRAKE LINES FAILED, NEARLY RESULTING IN KILLING A CHILD THAT RODE HIS BIKE ONTO THE ROAD FROM A DRIVEWAY AND FORCING A VEHICLE HEADON INTO MY LANE OF TRAVEL. LUCKLY EVERYONE WAS ABLE TO SQUEEZE INTO APPROPRIATE PLACES AND WAS PAYING ATTENTION AS I WAS UNABLE TO SLOWDOWN. DUST COVERS ON THE REAR HAVE BEEN RUSTED AND GONE FOR THE LAST TWO YEARS, AND I HAVE REPLACED THE REGULATORS IN BOTH PASSENGER/DRIVERSIDE DOORS THREE TIME EACH DUE TO THE CABLES RUSTING AND SNAPPING. WHEN I TOOK MY VEHICLE INTO CHEVROLET DEALER SHIP FOR MAINTENANCE, IT HAD LESS THAN 36K AT THE TIME, THEY REMOVED ONE PLASTIC PANEL (FALLING DOWN FROM BEHIND THE DOOR INTERIOR TRIM PANELS) FROM EACH DOOR THAT WAS HANGING DOWN AND SCRATCHING MY ROCKER PANEL, AND SAID "WE DONT KNOW WHAT THESE ARE FOR, SO WE JUST REMOVED THEM", HMMM, MAYBE IT WAS TO HELP WITH MOITURE RELATED ISSUES WITHIN THE DOOR PANEL. NOT SURE JUST GUESSING, BUT CANT BELLIVE THAT THEY COULDN'T FIGURE IT OUT. OVER ALL NOT IMPRESSED WITH CHEVROLET EVEN THOUGH IT IS PRETTY MUCH ALL I HAVE OWNED, IF THEY KEEP PRODUCING THIS CRAP THEY SHOULD LOWER THE PRICE.
Jul 01, 2015
WHEELS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
I'VE HAD TO REPLACE CALIPERS, ROTORS, BRAKE LINES THE HAVE RUSTED, BRAKES HOSES THAT HAVE GONE BAD AND THIS VEHICLE IS WELL KEPT AND INSIDE. LOW MILES FOR A 2002 AND YET ALL AT ONCE EVERYTHING WENT BAD INCLUDING MY FUEL SENSOR FOR THE GAS GUAGE.
May 27, 2015
SEAT BELTS,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
AS I WAS DRIVING AT 75 MPH, THE INDICATOR LIGHT SAID, ENGINE OVERHEATED. I THEN NOTICED WHITE SMOKE COMING FROM THE HOOD. THE WHITE SMOKE TURNED BLACK. I PULLED OVER TO THE SIDE OF THE ROAD AND BEFORE I COULD SHUT THE ENGINE OFF, THE ENGINE SHUT OFF ON ITS OWN. FIRE BEGAN COMING UP WHERE THE WINDSHIELD WIPERS ARE LOCATED AND PROCEEDED THROUGH THE DASHBOARD. I TRIED TO UNLATCH MY SEAT BELT BUT IT WOULD NOT RELEASE. AFTER SEVERAL TRIES IT RELEASED. I ATTEMPTED TO OPEN THE DOOR; HOWEVER, I HAD THE SAME PROBLEM. THE DOOR DID NOT OPEN. AFTER BUMPING THE DOOR FORCIBLY MANY TIMES, IT ALSO CAME OPEN. MIND YOU, ALL THE WHILE THE FLAMES ARE COMING INSIDE THE CAB. I CALLED 911 AND THE COUNTY FIRE DEPARTMENT WAS DISPATCHED, BUT NOT BEFORE IT WAS FULLY ENGULFED IN FLAMES. THE VEHICLE WAS WELL MAINTAINED. I WANT TO KNOW WHAT STEPS TO TAKE TO PREVENT THIS FROM EVER HAPPENING AGAIN?
May 14, 2015
Fire: 1
SEAT BELTS,LATCHES/LOCKS/LINKAGES,ENGINE
1 complaint
TL* THE CONTACT OWNED A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 75 MPH, A MESSAGE INDICATING THAT THE ENGINE OVERHEATED DISPLAYED AND SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE. THE FLAMES QUICKLY SPREAD TO THE CABIN OF THE VEHICLE. WHILE THE FLAMES WERE INSIDE THE CABIN, THE CONTACT ATTEMPTED TO EXIT THE VEHICLE BUT THE DRIVER SIDE SEAT BELT WOULD NOT IMMEDIATELY UNLOCK. THE SEAT BELT FINALLY UNLOCKED, BUT THE DRIVER SIDE DOOR WOULD NOT UNLOCK. THE DOOR EVENTUALLY UNLOCKED AND THE CONTACT WAS ABLE TO EXIT THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 247,433.
May 14, 2015
Fire: 1
FUEL SYSTEM, GASOLINE,STRUCTURE,SERVICE BRAKES
1 complaint
I HAD REPLACED ANTILOCK BRAKE MODULE LAST YEAR AND HAD BRAKES WORKED ON THIS YEAR AND LAST AND REPLACED BRAKE PADS. THE ROTORS HAD BEEN TURNED BEFORE, ON A TRIP TO MY DAUGHTERS MY BRAKES STARTED TO GO OUT. THEY WERE COMPLETELY OUT BY THE TIME I REACHED HER CORNER. I HAD TO HAVE ALL NEW BRAKE LINES AND ROTORS AND PADS EVEN THOUGH THERE WERE ONLY 6,000 MILES ON THE PADS. I ALSO HAD RUSTPROOFED THE TRUCK INCLUDING THE UNDERBODY AND CARRIAGE WHEN I BOUGHT IT NEW IN 2002. IT'S A RUST BUCKET DESPITE THE EXTRA PROTECTION. THE ANTILOCK BRAKE MODULE WAS RUSTED. THE BRAKE LINES WERE COMPLETELY RUSTED THROUGH. AND NOW THE FUEL PUMP IS OUT AND THEY FUEL LINES ARE RUSTED AS WELL. WHAT GETS ME IS I PAID SO MUCH EXTRA FOR EXTRA RUST PROOFING. IT SHOULD NOT HAVE RUSTED THROUGH THIS BAD AT ONLY 125000 MILES. THE ANTILOCK BRAKE MODULE IS PLACED WHERE THE RUST CAN GET AT IT RIGHT UNDER THE CHASSIS PART UNPROTECTED. SO MUCH FOR SAFETY. THAT WENT OUT AT ABOUT 75000 MILES BUT JUST GOT IT REPLACED AT 100000 MILES OR SO. THE BRAKE LINES AND THE FUEL LINES ARE A JOKE ON THIS VEHICLE. I USED TO MAKE AND INSPECT AND TEST THEM AT A FACTORY AND THESE WOULD HAVE NEVER PASSED INSPECTION FOR CORROSION TEST. BUT THEY WEREN'T MADE THERE. THE FACTORY IS CLOSED. NO UNION WAGES EITHER, BUT WE DID GOOD WORK NOT THIS GARBAGE. IT COST OVER $500 FOR MODULE AND IT COST 2500 FOR THE REST OF BRAKE JOB. AND NOW THE FUEL LINES AND PUMP AND FILTER WILL COST OVER $1000. PLUS MY TRUCK BODY IS RUSTING THROUGH ON THE ROCKER PANELS. I BOUGHT A SILVERADO BECAUSE THEY HOLD THEIR VALUE AND ARE DEPENDABLE. NOW MY VEHICLE IS ONLY WORTH ABOUT HALF OF WHAT IT SHOULD BE AND I'M PAYING THOUGH THE NOSE ON TOP OF IT! WE HAVE A 98 CHEVY BLAZER WITH 195000 AND NO RUST ON THE ROCKER PANELS AND THE BRAKE LINES ARE JUST NOW GETTING REPLACED. THERE WAS NO EXTRA RUST PROTECTION ON IT EITHER! WHEN IS GM GOING TO BE RESPONSIBLE? *TR
Dec 08, 2014
SUSPENSION,POWER TRAIN,SERVICE BRAKES
1 complaint
CRESTED A SMALL HILL TO SEE A RED LIGHT WITH THREE CARS IN LINE. I DEPRESSED BRAKE PEDAL, WHICH WENT TO THE FLOOR. THE VEHICLE WAS STOPPED USING THE PARKING BRAKE AFTER SWERVING INTO EMPTY LANE OF ONCOMING TRAFFIC IN ORDER TO AVOID HITTING THE LINE OF CARS FROM BEHIND. UPON INSPECTION, THE FRONT BRAKE CIRCUIT WAS BLOWN IN THE PIPING JUST AFT OF THE FRONT DRIVER'S SIDE WHEEL. IT IS EXTREMELY DIFFICULT TO STOP A LARGE TRUCK WITH EMPTY BED USING ONLY THE REAR BRAKES AS THEY LOCK UP EASILY. THERE SEEMED TO BE NO BRAKE POWER USING THE BRAKE PEDAL, WHICH IS WHY THE PARKING PEDAL WAS USED. EVEN WITH A FUNCTIONAL PARKING BRAKE, THE "FAILSAFE" OF HAVING ONLY ONE CIRCUIT IS NEARLY USELESS GIVEN AN EMPTY TRUCK BED (LOW REAR-WHEEL TRACTION) AND A LOSS OF PRESSURE ON THE FRONT CIRCUIT. IN MY OPINION, LOSING THE FRONT BRAKES ON A TRUCK IS CATASTROPHIC. IN ANY EVENT, IN MY CASE, THE SUPPOSED FAIL-SAFE EITHER DID NOT WORK OR WAS INCONSEQUENTIAL. ALL OF THE HARD LINES (FUEL AND BRAKE) ON THIS VEHICLE ARE EXTREMELY CORRODED AND ARE BEING REPLACED WITH STAINLESS. THIS CAR SPENT THE FIRST FIVE YEARS OF ITS LIFE IN OKLAHOMA AND MISSOURI (WHERE LITTLE TO NO SALT IS USED) AND MOVED TO NH IN 2006. THE REAR DRIVER'S SIDE ROCKER PANEL IS ALSO RUSTED THROUGH AND THE FRAME HAS VERY SIGNIFICANT RUST, ESPECIALLY ON THE LEAF SPRING HANGERS. IN ADDITION, THE FRONT DRIVESHAFT IS RUSTED TO THE POINT THAT I WILL NOT OPERATE THE VEHICLE IN 4WD UNTIL I REPLACE IT. THIS VEHICLE SEEMS VERY SUSCEPTIBLE TO RUST, ESPECIALLY THE BRAKE LINES, SOME OF WHICH CRUMBLED IN MY HUSBANDS HANDS WHILE REMOVING. *TR
Nov 25, 2014
FUEL SYSTEM, DIESEL,POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
WHILE DRIVING THE VEHICLE JUST COMPLETELY SHUTS OFF, I HAVE REPLACED EVERYTHING & 1 YEAR LATER AND 25,000 MILES LATER & 5 ACCIDENTS THE VEHICLE STILL DOES IT NOW IT WONT EVEN START. THIS IS VERY DANGEROUS AND THERE SHOULD BE A RE-CALL ON THIS I'VE READ THAT THIS IS VERY COMMON IN THIS VEHICLE AND THERE ARE VARIOUS RECALLS ON THE WIRING HARNESS, TRANSMISSION, FUEL LINE, FILTER, HEADLIGHTS, TOWING PACKAGE, BRAKE SYSTEM, BRAKE LIGHTS, BRAKE WARNING LIGHTS. EVERYBODY WHO IS EXPERIENCING THIS ISSUE SHOULD FILE A COMPLAINT TO RESOLVE THIS ISSUE. I ALMOST LOST MY LIFE MANY TIMES AND I LOST ALOT OF MONEY ON THIS VEHICLE GM SHOULD TAKE THIS TRUCK BACK THAT'S FOR SURE 2002 C3500 EXPRESS / CUTAWAY DURAMAX DIESEL *TR
Nov 17, 2014
Crash: 1
ELECTRICAL SYSTEM,SEAT BELTS,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DRIVER SIDE SEAT BELT WOULD SUDDENLY RETRACT AND PREVENT THE CONTACT FROM MOVING. ALSO, THE CONTACT INDICATED THAT THE IGNITION KEY BECAME LODGED IN THE IGNITION SWITCH AND COULD NOT BE REMOVED. IN ADDITION, THE ABS SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ABS PUMP MOTOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 168,000.
Nov 04, 2014
SUSPENSION,POWER TRAIN
1 complaint
WHILE TOWING A 30 FT 5TH WHEEL TRAILER THE FRAME VIBRATES FOR A PERIOD OF TIME BETWEEN 55 TO 65 MPH. FEELS LIKE A DRIVE SHAFT U JOINT FAILURE AS IT SEEMS TO BE PROGRESSIVELY WORSENING OVER SEVERAL RECENT TRIPS, BUT MAY BE DUE TO ROAD CONDITIONS. NOT PREDICTABLE BETWEEN ACCELERATION OR DECELERATION, JUST STARTS TO VIBRATE. CAN BE SEVERE ENOUGH TO BE STARTLING AT TIMES.POSSIBLY NHTSA #10021013 REFERENCE #3009. HAVE NOT FOUND REMEDY LISTED ANYWHERE. *TR
Sep 29, 2014
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
WHILE TOWING A 7000 LB 5TH WHEEL TRAILER THE ELECTRICAL PLUG BETWEEN THE VEHICLE AND TRAILER BECAME PARTIALLY DISLODGED AND AFFECTED THE VEHICLE ELECTRICAL SYSTEM WHICH MADE THE GAUGE NEEDLES GO HAYWIRE INCLUDING THE TACHOMETER. ENGINE STALLED WITH RESULTANT LOSS OF POWER STEERING AND BRAKES. LUCKILY WAS ABLE TO PULL INTO PARKING LOT AND STOP USING TRAILER BRAKES. REINSERTED PLUG FULLY INTO SOCKET AND HAVE NOT HAD A PROBLEM SINCE. *TR
Sep 29, 2014
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
STARTED TO HEAR ENGINE EXHAUST GETTING LOUD, STARTED TO LOOK FOR EXHAUST LEAK AND FOUND THAT # 8 AND #7 PISTON LEAKING AT EXHAUST MANIFOLD DUE TO BROKEN BOLTS AND THEN ENGINE ERROR CODE O2 SENSOR BANK 1 WILL NOT TURN OFF, CAN NOT GET TRUCK TO PASS INSPECTION HAVE FOUND OUT OTHERS TRUCK OWNERS HAVE SAME PROBLEM. *TR
Sep 27, 2014
POWER TRAIN,STRUCTURE
1 complaint
WHERE CLUTCH MASTER CYLINDER MOUNTS IN CLUTCH PEDAL ASSY BROKE. WAS UNABLE TO GET OUT OF GEAR CAUSING ME TO HIT A POLE. DAMAGING BUMPER HOOD FENDER HEADLIGHT TURN SIGNAL AND GRILL. CALLED THE DEALER THEY TOLD ME THAT CLUTCH BRAKING ISSUES WHILE DRIVING IS NOT A SAFETY ISSUE. I HAVE DONE SOME CHECKING AND THERE ARE A LOT OF PEOPLE WITH THIS ISSUE BUT BECAUSE GM SAYS NOT A SAFETY ISSUE THEY JUST WANT TO SELL US PARTS TO FIX THIS PROBLEM. *TR
Sep 20, 2014
Crash: 1
ELECTRICAL SYSTEM,SEAT BELTS,ENGINE
1 complaint
ENGINE STALLS OCCASIONALLY WHILE DRIVING, AND PUT ME IN A DANGEROUS SITUATION. FORTUNATELY I LIVE IN A SMALL TOWN HAS LITTLE FREEWAYS. ALSO THE DRIVER SIDE SEATBELT IS STUCK AND I CAN NOT PULL IT OUT. *TR
Jun 27, 2014
ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES
1 complaint
INSTRUMENT CLUSTER WENT COMPLETELY DEAD. *TR
Jun 03, 2014
VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
STEPPED ON THE BRAKE PEDAL TO PUT THE TRUCK IN GEAR AND THE PEDAL WENT TO THE FLOOR. IT BLEW OUT THE BRAKE LINE RUNNING FROM THE ABS BLOCK TO THE REAR. I REPLACED THAT ONE AND WHEN CHECKING FOR LEAKS, A LINE RUNNING FROM THE MASTER CYLINDER THEN BLEW OUT. I DECIDED TO REPLACE THEM ALL AT THAT POINT. THE AC DELCO KIT FOR MY TRUCK WAS BACK ORDERED AND IT TOOK OVER TWO MONTHS FOR IT TO COME. NOW I AM CONCERNED ABOUT MY FUEL LINES. CHEVY, GM, PLEASE HELP! THESE ARE MAJOR SAFETY ISSUES! RECALLS!?!?!? *TR
May 07, 2014
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
I BELIEVE THAT I ALSO HAVE A PROBLEM WITH MY IGNITION AND FRONT PANEL. I CAN PULL MY KEY OUT IN ANY POSITION. EVERYTHING LIGHTS UP ON THE DASHBOARD AT ONE TIME OR ANOTHER. IT HAS CALLED MY VEHICLE TO STALL OR EVEN SHUT DOWN ALTOGETHER. I DON'T UNDERSTAND WHY MY VEHICLE HAS NOT BEEN RECALLED. I HAVE HAD IT IN SEVERAL TIMES BUT AM UNABLE TO FIND OUT WHAT THE CAUSE IS. PLEASE HELP ME. MY TRUCK SCARES ME SO MUCH, I'M AFRAID TO DRIVE IT, ESPECIALLY ON THE FREEWAY, OR ROADS THAT ARE BLACKED OUT FOR CELL PHONES, AND NO WAY TO GET HELP. *TR
Apr 06, 2014
ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
AT APPROXIMATELY 50 MPH COOLANT LOSS FROM A CRACKED CYLINDER HEAD SENT A SIGNAL TO THE ECM TO SHUT DOWN THE ENGINE WHICH CAUSED THE LOSS OF POWER STEERING AND CONTROL. WEATHER CONDITIONS WERE SNOW AND WIND AND I WAS FOLLOWING TWO DRY TRACKS IN THE ROAD, UPON LOSS OF POWER THE TRUCK DRIFTED ONTO AN AREA OF ROAD COVERED IN SNOW WHICH NEARLY CARRIED ME OFF INTO A DITCH. ON A DRY DAY IF THIS HAD OCCURRED INERTIA WOULD HAVE TAKEN ME ON TO A SOFT SHOULDER SO IN THIS INSTANCE THE COLD WEATHER AND SNOW ACTUALLY HELPED THE TRUCK FROM DRIFTING TOO FAR OFF THE ROAD. ONCE DISABLED ALONG SIDE THE ROAD THE WEATHER BEGAN TO DETERIORATE TO NEAR WHITE OUT CONDITIONS, THANKFULLY ANOTHER DRIVER PULLED UP BEHIND ME ABOUT 50 YARDS BACK AND USED HIS FLASHERS TO WARN ON COMING DRIVERS. AFTER THE TRUCK COOLED A BIT IT RE-STARTED AND I TOOK FOR SERVICE. A MECHANIC NOTICED A CRACKED CYLINDER HEAD AS THE CULPRIT. I HAVE COME TO LEARN THIS IS A COMMON PROBLEM WITH THESE VEHICLES. MY WIFE WILL OCCASIONALLY DRIVE THIS TRUCK AND IT COULD HAVE BEEN A DIFFERENT SITUATION IF SHE COULD NOT HAVE MUSCLED THE UNASSISTED STEERING TO THE SIDE OF THE ROAD. IT IS MY BELIEF THAT ANY CONDITION THAT WILL SHUT DOWN AN ENGINE UNDER FULL POWER SHOULD BE THE RESPONSIBILITY OF THE MANUFACTURER TO FIX. *TR
Jan 25, 2014
SUSPENSION,FUEL SYSTEM, GASOLINE
1 complaint
STATE INSPECTION MY TRUCK FAILED DUE TO GASOLINE RUSTED AND LEAKING GAS,REAR SHACKLES RUSTED THRU, PARKING BREAK WON'T HOLD CORROSION. I HAVE NEVER HAD SO MANY RUSTED OUT PARTS ON MY TRUCK BEFORE, THE GAS LINE SHOULD NOT RUST THRU THIS IS A SAFETY ISSUE. SHACKLES RUSTED THRU WHAT GIVES MY OLD 88 NEVER HAD ANY OF THESE PROBLEM PLEASE DO A RECALL. *TR
Jan 16, 2014
STEERING,SERVICE BRAKES
1 complaint
BRAKE FAILURE RESULTING IN ACCIDENT DUE TO RUSTED STEEL LINE AND LOOSE (STRETCHED) PARKING BRAKE CABLE. RESIDENTIAL DRIVING UNDER 25 MILES AN HOUR I APPROACHED A STOP LIGHT WITH MY FAMILY IN THE CAR. APPLIED PRESSURE TO BRAKE WITH ABOUT 100 FEET FROM LIGHT. BRAKE PEDAL DROPPED TO THE FLOOR. IMMEDIATELY I APPLIED PARKING BRAKE. VEHICLE FAILED TO RESPOND TO BOTH ACTIONS. THE TRUCK ROLLED THROUGH THE STOP LIGHT CAUSING AN ACCIDENT. MAIN LINE FEEDING REAR BRAKES ABRUPTLY FAILED CAUSING PERSONAL AND PROPERTY DAMAGES. AFTER HAVING THE BRAKES SERVICED AND FIXED, AND THINKING THAT THE TRUCK WAS SAFE, THE POWER STEERING PUMP FAILED WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 65 MPH. BOTH STEERING AND BRAKING WERE NON RESPONSIVE. HAD I HAVE BEEN DRIVING ON A RESIDENTIAL ROAD THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. HOWEVER, THE HIGHWAY GAVE ME AMPLE TIME TO SLOW DOWN AND GET MY FAMILY TO THE SHOULDER OF THE ROAD. THE TRUCK WAS TOWED AND DIAGNOSED. A NEW POWER STEERING PUMP WAS PUT IN. I AM SCARED TO DRIVE THE TRUCK WITH MY FAMILY IN IT. I DO NOT KNOW WHAT IS GOING TO BRAKE NEXT. *TR
Dec 02, 2013
Crash: 1
PARKING BRAKE,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2002 CHEVROLET C1500 2WD. THE CONTACT WAS COASTING AND ATTEMPTED TO BRAKE BUT THE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD AS THE BRAKES FAILED. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND APPLIED THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED ALL FOUR BRAKE LINES WEE SEVERELY RUSTED AND CORRODED.. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 88,000...UPDATED 12-23-13 *BF
Nov 25, 2013
STEERING,ENGINE
1 complaint
THE TRUCK WAS HOOKED TO A 25' GOOSENECK TRAILER LOADED WITH HAY. THE ENGINE WAS THE DURAMAX DIESEL WITH ALLISON TRANSMISSION. THE INTENT WAS TO HAUL HAY FROM EASTERN WASHINGTON TO WESTERN WASHINGTON. THE POWER STEERING PUMP BROKE A SHAFT INSIDE THE PUMP MAKING THE POWER STEERING UNUSABLE. AS IT TURNS OUT THE POWER STEERING PUMP ALSO SERVES AS THE POWER BRAKE ASSIST. AT A SPEED OF ABOUT 3 MPH, IT WAS ALL I COULD DO TO BRAKE THE TRUCK BUT WAS UNABLE TO TURN THE WHEELS. IT WAS VERY FORTUNATE THAT THIS HAPPENED IN THE FARMERS FIELD AND NOT ON THE HIGHWAY. IF I HAD BEEN DRIVING ON THE HIGHWAY WHEN THE PUMP QUIT WORKING, THE TRUCK WOULD HAVE GONE OFF OF THE ROADWAY, MOST LIKELY OVER A STEEP CLIFF BECAUSE I WOULD HAVE BEEN UNABLE TO STEER THE TRUCK OR STOP IT DUE TO THE SINGLE PUMP FAILURE. ADDITIONALLY, THE LOAD OF HAY WOULD HAVE CAUSED THE TRUCK TO PICK UP SPEED IF IT WAS GOING DOWN HILL. *TR
Oct 03, 2013
STEERING,SUSPENSION,EQUIPMENT
1 complaint
I HAVE A 2002 CHEVY SILVERADO 1500 TRUCK, AND HAD A NEW SET OF TIRES (OEM SIZE), A NEW NAPA HUB BEARING ASSEMBLY AND A NEW NAPA INNER TIE ROD. THIS WORK WAS PROFESSIONALLY INSTALLED BY A CERTIFIED ASE MECHANIC AT A LOCAL REPAIR SHOP ON JULY 3, 2013. THE TIE ROD FAILED ON JULY 29, 2013. THE HUB BEARING AND THE INNER TIE ROD WERE REPLACED DUE TO NORMAL WEAR. THANKFULLY - THIS HAPPENED WHILE I WAS BACKING OUT OF MY DRIVEWAY AND NOT LAST WEEKEND DOING 70 MPH ON THE HIGHWAY WITH MY FAMILY IN MY TRUCK. FAILURE OF THIS PART ON THE HIGHWAY COULD HAVE COST ME MY LIFE, MY FAMILY'S LIVES AND THE LIVES OF EVERYONE ELSE IN MY UNINTENDED PATH. VEHICLE WAS "REPAIRED" BY THE LOCAL SHOP IN THE DRIVEWAY AND THEY SHOWED UP WITH A REPLACEMENT NAPA INNER TIE ROD. I SEE ON THE BOX THAT THIS PART IS MANUFACTURED IN CHINA. I DID NOT WANT THAT PART ON MY VEHICLE AND TOLD THEM THEY COULD INSTALL IT FOR A ONE-TIME TRIP TO THE SHOP BUT THEN I WANT IT CHANGED TO ANOTHER BRAND. THEY OBLIGED AND FOUND ANOTHER MANUFACTURER. THE NAPA PART IS ES3478 - INNER TIE ROD. *TR
Aug 22, 2013
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
I HAD JUST DRIVEN 15 MILES TO ON THE EXPRESSWAY, I STOPPED AT A STORE FOR A COUPLE OF MINUTES. WHEN I WENT BACK TO THE TRUCK, I DIDN'T SEE THE FLUID UNDER IT, BUT GOT IN AND STARTED THE TRUCK. AT THAT TIME I WAS ACCELERATING SLOWLY TO PULL OUT OF A PARKING SPOT. ABOUT THAT TIME A PEDESTRIAN STEPPED OFF THE CURB IN FRONT OF ME. I HIT THE BREAK AND IT WENT TO THE FLOOR! I MISSED THE PEDESTRIAN AND COASTED TO THE END OF THE PARKING LOT WHERE I TRIED TO APPLY THE EMERGENCY BREAK, THAT ALSO FAILED! A CONCRETE CURB ALLOWED ME TO STOP THE VEHICLE WITHOUT INCIDENT. I HAD THE VEHICLE TOWED TO 2 GARAGES BEFORE I COULD FIND ONE TO REPAIR IT AT A COST OF JUST UNDER $900.00. *TR
Aug 09, 2013
STRUCTURE,WHEELS,SERVICE BRAKES
1 complaint
WAS HOOKING UP TRAILER AND STARTED TO MOVE TOUCHED THE BRAKE AND PEDAL WENT TO FLOOR. LEFT REAR BRAKE LINE RUSTED COMPLETELY INTO . ALL BRAKE LINES VERY RUSTY. BECAUSE OF RUST I HAVE REPLACED ALL 4 ROTORS,ALL 4 CALIPERS ALL 4 SHOCKS, ALWAYS PARKED IN GARAGE.THE TRUCK FRAME IS TOTAL RUST. THE RIMS HAD TO BE PAINTED BECAUSE OF RUST THE SPARE IS SOLID RUST. *TR
Aug 01, 2013
EXTERIOR LIGHTING,STRUCTURE
1 complaint
WHILE TRAILERING MY BOAT ON I29, 2002 2500 HD, DRIVER FRONT TIRE TREAD SEPARATED CAUSING SIGNIFICANT DAMAGE TO FENDER, DOOR, BUMPER, BUMPER COVER, BUMPER VALANCE, DRIVING LIGHT, AND FENDER FLARE. TIRE DID STAY INFLATED. I TOOK PICTURES. TIRE FIRESTONE STEELTEX A-T. *TR
Jun 03, 2013
SUSPENSION,STRUCTURE
1 complaint
RIGHT SIDE SPRING SHACKLE FAILED DUE TO EXCESSIVE CORROSION RIGHT SIDE OF REAR BUMPER CORRODED TO THE POINT THE MOUNT FAILED. *TR
Apr 12, 2013
STRUCTURE,TIRES
1 complaint
TWICE I HAVE HAD THE SPARE TIRE WINCH CABLE BREAK ON ME,IF THIS WAS TO HAPPEN IN HEAVY TRAFFIC OR HIGH SPEEDS IT COULD CAUSE SERIOUS INJURY OR DEATH,AND I WAS NEVER AWARE IT WAS GONE UNTIL I NEEDED THE SPARE. *TR
Mar 07, 2013
STEERING,STRUCTURE,SERVICE BRAKES
1 complaint
TOOK TRUCK IN FOR STATE INSPECTION, TRUCK FAILED INSPECTION DUE TO RUSTED BRAKE LINES, POWER STEERING PUMP LEAKING , DEALER SAID IT WOULD BE $1228.43 TO $1420.99 TO JUST FIXED THE BRAKE LINES ALL LINES NEEDED REPLACED AND CALIPERS SCREWS. POWER STEERING PUMP COST 535.00 TO REPLACE. POOR QUALITY ,HIGH COST TO FIX AND LACK OF SAFETY ON GM PART FOR NOT COVERING RUBBER COATING OR USING STAINLESS STEEL LINES TO PROTECT OUR FAMILY VERY DISCOURAGED WITH SERVICE TECH SAID THESE ARE THE PRICES. WHAT HAPPENED TO OUR SAFETY. BRAKE LINES AND GAS LINES SHOULD NOT BE MADE OF STEEL THAT CAN CORRODE AND RUST OUT AND BREAK. POWER STEERING PUMP WITH THESE FEW MILES SHOULD NOT HAVE GONE OUT. MY 1988 CHEVY TRUCK NEVER HAD THESE PROBLEMS. THERE NEEDS TO BE A RECALL. *TR
Dec 14, 2012
VISIBILITY/WIPER
1 complaint
WIPERS ONLY WORK ON HIGH. *TR
Nov 19, 2012
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,STRUCTURE
1 complaint
THE PART OF THE FRAME THAT HOLDS UP THE GAS TANK AND CONNECTS TO THE SHOCK HAS ROTTED AWAY. I HAD TO REPLACE BOTH REAR LEAF SPRING SHACKLES DO TO RUST AS WELL AS THE LEFT REAR BRAKE LINE. THE REAR OF THE TRUCK IS RUSTING AWAY. I HAVE HAD TO REPLACE THE FUEL PUMP, THERE IS A KNOCK IN THE STEERING COLUMN THAT I HAVE HAD FIXED ONCE ALREADY, THE ENGINE HAS TICKING SOUND WHEN IDLING, AND THE A/C COMPRESSOR IS BROKEN. *TR
Sep 21, 2012
SUSPENSION,STRUCTURE,SERVICE BRAKES
1 complaint
MOST RECENT(9/15/12),BRAKE LINE RUPTURES DO TO TONS OF RUST... . BODY MOUNTS TOTALLY RUSTED OFF , REAR BRAKE ROTOR DUST SHIELDS RUSTED OFF, LEAF SPRING SHACKLES RUSTED THRU AND FELL OFF..REAR BUMPER RUSTED THRU,TOTAL UNDER CARRIAGE RUSTED THRU, RAILSUNDER DOORS TOTALLY RUSTED THRU AND HAVE BIG HOLES IN THEM.. *TR *JS
Sep 16, 2012
VISIBILITY,STRUCTURE,SERVICE BRAKES
1 complaint
I WAS DRIVING DOWN LOCAL ROAD, WHEN THERE WAS A THREE CAR ACCIDENT WAY AHEAD. I SOWED RIGHT DOWN, MAY 25-30 MPH AS WE CAME UP ON IT, REALIZING AS I WENT TO SLOW DOWN MORE, MY BRAKE PEDAL WENT TO FLOOR. I MADE IT HOME AND PARKED. MY BOYFRIEND LOOKED AT IT NEXT MORNING, I HAD NO BRAKE FLUID LEFT, ONE OF THE LINES WAS SO CORRODED THE FLUID LEAKED ALL OVER THE DRIVEWAY. I HAD RECENTLY HAD MY BRAKES DONE AND INSPECTION WITHIN THE PAST MONTH. I BOUGHT THE TRUCK BRAND NEW, AND HAVE HAD A LOT OF ISSUES WITH IT. INCLUDING ABS THAT WAS PREVIOUSLY RECALLED, AND NEVER WORKED AFTER IT WAS REPLACED, WHICH I DID COMPLAIN ABOUT, HE INTERIOR SET MATERIAL NEEDED REPLACING, THE TAIL GATE CABLES AND HINGES ARE BROKE, THE DEALER SAYS THERE IS NO RECALL ON THEM. A SENSOR WENT IN GAS TANK, THE DRIVERS SIDE MIRROR FELL OFF, THE WINDOW CABLE ON DRIVERS SIDE HAS BEEN REPLACED TWICE, PASSENGER SIDE ONCE, THE LIST GOES ON AND ON. LIKE I SAID, I BOUGHT IT BRAND NEW OFF THE LOT, TRADED IN OLDER CHEVY SILVERADO, PAID CASH WITH GM DISCOUNT. I LOVE MY TRUCK, BUT THINK IT HAS HAD WAY TOO MANY PROBLEMS. I HAVE DEFINITELY READ A LOT OF COMPLAINTS ON THE CORRODED GAS LINES AMONG OTHER ISSUES AND WOULD HOPE CHEVY WOULD STAND BEHIND THEIR PRODUCTS. *TR
Jul 14, 2012
UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY,SERVICE BRAKES
1 complaint
I WAS DRIVING 60MPH WHEN CONSTRUCTION CONES BROUGHT TRAFFIC TO ONE LANE. AS I BEGAN TO APPLY MY BRAKES, I COULD FEEL MY FOOT GOING TO THE FLOOR AND I WAS NOT SLOWING AT ALL. I TRIED THE EMERGNCY BRAKE, AND ALSO NO BRAKING OCCURED. I MANAGED TO DRIVE ONTO THE MEDIUM, AND LUCKILY WAS ABLE TO AVOID ALL THE "CONSTRUCTION JUNK" THAT LITTERED THAT AREA. AFTER A VERY LONG TIME, I WAS ABLE TO SAFELY MANEUVER TO A SAFE STOP. WHEN I SPOKE WITH THE MECHANIC, HE TOLD ME THERE WERE NO BRAKE LINES. *TT
Jun 21, 2012
STRUCTURE,EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT HE HEARD A RATTLING FROM UNDER THE VEHICLE. HE THEN INSPECTED THE VEHICLE AND REALIZED THAT THE SPARE TIRE HAD SEPARATED FROM THE VEHICLE WITHOUT HIM NOTICING. THE CONTACT ALSO MENTIONED THAT THE CABLE WAS CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 176,000. ..UPDATED 10/21/11 *BF UPDATED 10/26/11
Sep 20, 2011
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,STRUCTURE
1 complaint
BRAKE LINES AND FUEL LINES MUST BE REPLACED DUE TO EXCESSIVE RUSTING. BLEW A BRAKE LINE AND HAD NO BRAKES AT ALL. ADDITIONALLY, THE FRAME HAS RUSTED THROUGH AND HAD TO BE WELDED. LOOKING AT REPAIR COSTS BETWEEN $1500 - $3000 DEPENDING UPON HOW THIS GOES. *TR
Sep 08, 2011
STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
1 complaint
ALL BRAKE HYDRAULIC LINES ARE RUSTED, ALL FUEL SUPPLY LINES ARE RUSTED, EXCESSIVE RUST ON FRAME AND OTHER UNDERCARRIAGE COMPONENTS, BRAKE ROTORS, CALIPERS ALL COVERED WITH EXCESSIVE. RUST. THESE DEFECTS HAVE SERIOUS SAFETY IMPLICATIONS, WHICH COULD RESULT IN INJURY OR DEATH TO THE VEHICLE OCCUPANTS OR OTHERS. GM SHOULD BE REQUIRED TO ISSUE A RECALL ON THESE VEHICLES AND REPLACE ALL MAJOR CORRODED BRAKE COMPONENTS WITH NON CORROSIVE METALS, BRAKE FLUID LINES, FUEL LINES, RUSTED FRAMES AND ANY OTHER COMPONENTS. MANY ACCIDENTS WILL BE OCCURRING BECAUSE OF BRAKING FAILURES AND FRAME FAILURE. THIS RECALL SHOULD BE ISSUED IMMEDIATELY BEFORE ANY OTHER FAILURES OCCUR. THESE GM TRUCKS ALSO HAVE DEFECTIVE STEERING BOXES THAT FEEL LOOSE WHEN ROUNDING CORNERS. I HAVE HAD A 1995, 2001, 2002 CHEVY AND GMC WITH SAME PROBLEM THEY NEVER STOOD BEHIND THIS PROBLEM OTHER THAN TO PUT SOME GREASE IN WHICH WAS A TEMPORARY FIX. *TR
Sep 08, 2011
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, DIESEL
1 complaint
VEHICLE EXHIBITED HARD STARTING FOR A FEW DAYS, AND THEN WAS FOUND WITH A LARGE PUDDLE OF FUEL UNDER IT IN THE MORNING, AND WAS CONTINUING TO LEAK. UPON INSPECTION, ALL STEEL FUEL LINES, AT EVERY POINT OF CONNECTION, AND AT EVERY BRACE, HAVE THICK, SCALY, FLAKING RUST. THE CORROSION IS SEVERE. IN MOST LOCATIONS, NEARING THE POINT OF FAILURE, AND IN AT LEAST ONE SPOT, RESULTED IN A PIN HOLE LEAK, WITH A SIGNIFICANT QUANTITY OF FUEL LEAKING ONTO THE VEHICLE AND THE GROUND. THE STEEL BRAKE LINES WERE ALSO FOUND TO HAVE A SIMILAR DEGREE OF CORROSION, AND WILL PROBABLY FAIL IN THE NEAR TERM. *TR
Aug 04, 2011
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL
1 complaint
I HAVE A 2002 CHEVROLET SILVERADO 2500HD LT EXT. CAB LB7 DURAMAX 5 SPEED ALLISON TRANSMISSION, IT HAS 114000 MILES ON IT. THIS TRUCK HAS BEEN SERVICED AS DIRECTED SINCE NEW. THE TRUCK STARTED USING LOTS OF FUEL, AT AN IDLE IT SERGED BETWEEN 700 & 900 RPM'S, AND OIL STARTED BLOWING OUT THE BLOWBY TUBE. I HAVE JUST FOUND OUT THAT 3 FUEL INJECTORS ARE LEAKING FUEL, WITH A POSSIBLE HEAD GASKET LEAK,FILLING MY CRANKCASE WITH DIESEL, CAUSING OIL TO BLOW OUT ALL OVER THE TRUCK, ROAD AND WHATEVER ELSE IT CAN LAND ON. WHILE INVESTIGATING WHAT TO DO, TO FIX THE TRUCK I'VE FOUND 3 OTHER PEOPLE I KNOW THAT HAVE DURAMAX'S, AND THEY ARE GOING THROUGH THE SAME PROBLEMS. IT'S GOING TO TAKE ME A YEAR TO SAVE THE MONEY I NEED TO FIX THIS TRUCK. I'M EVEN GOING TO DO THE WORK MYSELF. IN MY OPINION GM SHOULD BE ASHAMED. THEY SHOULD AT LEASED PAY FOR THE PARTS. THE CHEAPEST INJECTORS I'VE FOUND ARE $225.00 APIECE WITH A $125.00 CORE CHARGE. IT'S RECOMENDED THAT ALL 8 INJECTORS BE REPLACED AT ONCE. I'VE ALSO BEEN TOLD THESE ENGINES HAVE DEFECTIVE HEAD GASKETS. THAT WILL COST ANOTHER $600.00 FOR PARTS, AND $110.00 FOR SPECIAL TOOLS I NEED TO DO THE JOB. WHEN I FORKED OVER THE $40,000 CASH INHERITINCE MONEY TO BUY THIS TRUCK, I DIDN'T SIGNUP FOR THIS. *TR
May 18, 2011
STRUCTURE,SERVICE BRAKES, ELECTRIC
1 complaint
I WANT TO ADD ANOTHER CASE TO YOUR INVESTIGATION OF BRAKE LINE FAILURES ON GM TRUCKS. I LIVE IN MARYLAND AND HAVE A 2002 CHEVY SILVERADO 2500HD WITH ONLY 40,000 MILES ON IT. MY BRAKE LINES RUSTED THROUGH IN THREE SEPARATE INCIDENTS THIS YEAR. FIRST, THE FRONT WHEEL SPEED SENSORS/ABS SYSTEM FAILED IN APRIL, 2010. NEXT, IN JULY, THE FRONT PART OF THE LINES GAVE WAY WHEN BEING BACKED OUT OF THE GARAGE AFTER GETTING AN OIL CHANGE. THAT GARAGE REPLACED THE FRONT PART OF THE BRAKE LINES ONLY. FINALLY IN SEPTEMBER, THE REAR BRAKE LINES RUSTED THROUGH RIGHT IN MY DRIVEWAY. LUCKILY, I WAS NOT TRAVELING AT SPEED FOR EITHER OF THESE EVENTS, BUT IT WAS A MAJOR EXPENSE AND INCONVENIENCE, ESPECIALLY HAVING IT HAPPEN TWICE LIKE THAT. I ALSO HAD THE LINE ON THE POWER STEERING FLUID COOLER RUST THROUGH IN THE APRIL REPAIR, AND THERE IS WAY MORE RUST IN GENERAL ON THE UNDERCARRIAGE THAN THERE SHOULD BE. THE BODY AND ENGINE ARE JUST FINE. I HOPE YOUR INVESTIGATION LEADS TO A RECALL. *TR
Jan 12, 2011
ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT
1 complaint
BLOWER MOTOR STOPPED WORKING LAST YEAR. I HAD A NEW BLOWER MOTOR INSTALLED AND THE REPLACEMENT STOPPED WORKING. WHEN I BROUGHT MY TRUCK TO BE REPAIRED FOR THE SECOND TIME, I WAS INFORMED THAT THERE IS A PROBLEM WITH THE WIRING/RESISTOR WHICH SUPPLIES POWER TO THE BLOWER MOTOR. APPARENTLY, THE MOTOR PULLS MORE POWER THAN THE WIRING IS RATED FOR WHICH CAUSES IT TO HEAT UP AND BURN THE INSULATION OFF OF THE WIRING UNDER THE DASHBOARD. MY MECHANIC TOLD ME THAT I SHOULD CONSIDER MYSELF LUCKY THAT MY TRUCK DID NOT CATCH FIRE LIKE ANOTHER CUSTOMER'S TRUCK HE HAD RECENTLY REPAIRED FOR THE SAME REASON AS MINE HAD. I FEEL THAT I HAVE PAID FOR REPAIRS TWICE DUE TO DEFECTIVE GM PARTS. *TR
Sep 15, 2010
SERVICE BRAKES, HYDRAULIC,TIRES,EQUIPMENT
1 complaint
BRAKE LINES DEVELOPED A LEAK DUE TO EXCESSIVE CORROSION. ALL LINES FROM THE BRAKE MASTER CYLINDER TO EACH WHEEL AND TO THE ABS UNIT HAD TO BE REPLACED, INCLUDING THE FLEXIBLE LINES. THE PROBLEM WAS FOUND AFTER NOTICING BRAKE FLUID DRIPPING FROM UNDER THE VEHICLE AND THE LOSS OF FLUID IN THE BRAKE FLUID RESERVOIR. *TR
Jul 29, 2010
EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
HAVE OWNED MY 2002 CHEVY SILVERADO SINCE NEW. I HAVE NEVER GOTTEN A FLAT TIRE WITH THIS TRUCK UNTIL A COUPLE OF WEEKS AGO. I GOT A FLAT TIRE ON MEMORIAL DAY ON A FOUR LANE HIGHWAY (RT-1). I WAS IN AN ODD SPOT TO MOVE FARTHER FROM THE TRAFFIC LANE AND I COULD NOT GET THE TRUCK HIGH ENOUGH WITH THE FACTORY JACK THAT WAS PROVIDED. I FIGURED IT WAS BECAUSE OF THE UNEVEN GROUND I WAS ON. ABOUT A WEEK LATER I HAD A BLOW OUT WITH THE SAME TIRE IN A PARKING GARAGE (NICE LEVEL FLAT CONCRETE SURFACE). I HAVE BEEN A MECHANIC IN ABOUT 1975. HOLD MY PA STATE INSPECTION LICENSE AND WAS A ASE CERTIFIED MECHANIC. THE SUPPLIED JACK WITH THE SAME FACTORY SIZE TIRES WILL NOT GET THE VEHICLE HIGH ENOUGH TO CHANGE THE TIRES. I TRIED THE FACTORY RECOMMENDED SPOTS AND COUPLE OF OTHERS. HOW COULD GM PUT PEOPLE IN A POSITION LIKE THIS? SOMEBODY COULD GET KILLED TRYING TO USE THIS EQUIPMENT. *TR
Jun 22, 2010
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
I HAVE A 2002 CHEVY 4X4 PICKUP THAT HAS INTRMITENT NO BRAKES AT SLOW SPEED 3 TO 10 MILES PER HOUR IT HAS HAPENED 3 TIMES IN THE LAST 2 WEEKS . THEY TELL ME THE FRONT WHEEL SPEED SENSORS ARE TO BLAME ?
Mar 12, 2010
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. THE FUEL INJECTOR THAT CONNECTS TO THE MOTOR HAS FAILED. THE VEHICLE DEALER AND MANUFACTURER WERE NOTIFIED. HE WAS ADVISED TO THAT HE WOULD HAVE TO BEAR THE EXPENSE OF THE REPAIR. THE FAILURE MILEAGE WAS 87,000. UPDATED 2/17/10 *CN UPDATED 02/22/10
Dec 28, 2009
STEERING,SERVICE BRAKES, HYDRAULIC,VISIBILITY
1 complaint
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE DEALER CLEANED THE SPEED SENSOR, BUT DID NOT REPLACE ANY PARTS. THE FAILURE HAS RECURRED AND THE BRAKES STICK WHEN ATTEMPTING TO STOP THE VEHICLE AT LOW SPEEDS. ON THE FOURTH TRIP TO THE DEALER, THE CONTACT WAS INFORMED THAT NO FAILURES COULD BE FOUND. SHE IS UNSURE IF THE DEALER WILL REPLACE OR CLEAN THE SENSOR, BUT SHE REQUESTED THAT IT BE REPLACED. IN ADDITION, THE INTERMEDIATE STEERING SHAFT WAS REPLACED WITH A RE-MANUFACTURED PART IN JULY OF 2005 AT 18,031 MILES. IN NOVEMBER OF 2006, AT 29,650 MILES, THE STEERING SHAFT WAS LUBED. IN APRIL OF 2008, AT 43,194 MILES, THE STEERING SHAFT WAS REPLACED A SECOND TIME. CURRENTLY, AT 56,000 MILES, THE VEHICLE IS STILL EXPERIENCING ISSUES. THE DEALER MUST CHECK AND REPLACE THE SHAFT FAILURES EVERY 25,000 MILES. LASTLY, THE REAR BRAKE ROTORS WERE RESURFACED FOUR TIMES AND ALL OF THE WINDOW REGULATORS HAVE TO BE REPLACED. THE VEHICLE IS CURRENTLY AT THE DEALER TO HAVE ALL OF THE ISSUES REPAIRED. THE FAILURE MILEAGE WAS 18,031. UPDATED 07/02/09. *LJ
May 08, 2009
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
1 complaint
I OWN A 2002 CHEVROLET SILVERADO 2500 HD, 8.1 LITER, V8. IN THE PAST 4 MONTHS, THE VEHICLE COMPLETELY WOULD LOSE POWER AND SHUT OFF. AFTER A FEW MINUTES, THE VEHICLE WOULD RESTART. IT DID NOT MATTER THE SPEED OF THE VEHICLE, NOR DISTANCE DRIVEN. THERE WAS NO DASH BOARD LIGHTS ON INDICATING ANY PROBLEMS. I STALLED SEVERAL TIMES IN TRAFFIC, NEARLY MISSING/CAUSING ACCIDENTS. THE DEALER HAD VEHICLE FOR 3 DAYS AND SAID THERE WAS NOTHING ON DIAGNOSTIC SHOWING PROBLEMS. I REFUSED VEHICLE STATING I WAS NOT GOING TO ENDANGER MYSELF OR FAMILY TILL RESOLVED. IT WAS DETERMINED, AFTER THE GM BLOG AND PERSONAL INTERNET SEARCH OF THIS VEHICLE COMPLAINTS, THE CRANKSHAFT POSITION SENSOR WAS BAD. THE DEALER REPLACED FOR A CHARGE OF $288.38 PARTS/LABOR AT MY EXPENSE. THIS VEHICLE NEEDS A RECALL FOR THIS PART AND SOMEONE IS GOING TO BE SERIOUSLY HURT, ESPECIALLY WHEN THERE IS NO INDICATION OF A PROBLEM SHOWING. CASE #71-71437694 FILED WITH CHEVROLET AT 1-800-630-2438. *TR
Apr 15, 2009
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT EXPERIENCED SEVERAL ISSUES WITH HIS VEHICLE AND TOOK IT TO AN INDEPENDENT MECHANIC FOR REPAIR. WHEN HE TOOK THE RECEIPT FOR THE REPAIR TO THE DEALER, THEY REFUSED TO SPEAK WITH HIM. THE DEALER CLAIMED TO HAVE CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WERE NOT RESPONSIBLE FOR THE REPAIR CHARGES BECAUSE THE VEHICLE WAS SERVICED BY AN INDEPENDENT MECHANIC. THE REAR END SEAL, TRANSMISSION COLLAR, INTAKE GASKET, THEUPDATED 04-20-09 *BF HEAD GASKET ON THE ENGINE, AND THE CATALYTIC CONVERTER WERE ALL REPLACED. THE FAILURE MILEAGE WAS 98,000.
Mar 23, 2009
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,UNKNOWN OR OTHER
1 complaint
I AM WRITING REGARDING THE VERY POOR BRAKE LIFE AND PERFORMANCE FAILURE ON MY 2002 CHEVROLET PICKUP, 1500 SERIES PURCHASED NEW FROM A LOCAL DEALER. AT 19,500 MILES THE BRAKES WERE DIAGNOSED (ON 1-15-09) BY THE DEALER AS NEEDING COMPLETE OVERHAUL, A COST OF $571.00. THE PROBLEM WAS NOTICEABLE AT 12,000 MILES BY EXCESSIVE PEDAL TRAVEL, THE SAME WITH THE EMERGENCY BRAKE. NO ACTION WAS TAKEN OR NOTICE OF BRAKE WEAR INDICATED BY THE DEALER WHEN NOTIFIED. BY 17,000 MILES THE BRAKES WERE NOISY AND WHEN INFORMED THE DEALER SAID MY REAR ROTORS WERE RUSTY FROM LOW USE AND I SHOULD CONSIDER A REPLACEMENT. UNABLE TO BELIEVE MY BRAKES WERE WORN OUT ( I'M 65 YEARS OLD AND HAVE NEVER HAD A VEHICLES' BRAKES WEAR OUT ANY WHERE NEAR THIS MILEAGE) I DECIDED TO DRIVE IT MORE OFTEN TO REMOVE THE RUST. DURING THIS TIME MY TEENAGE DAUGHTER, WITH ME AS A PASSENGER, NEARLY HIT A SEMI UNEXPECTEDLY BLOCKING OUR LANE, BECAUSE THE BRAKES WORKED VERY POORLY. THIS WAS IN THE FALL OF 08. IN NOVEMBER AND DECEMBER 08, I WROTE TO THE DEALER REQUESTING COST SHARING FOR BRAKE REPAIR. NO RESPONSE.. THEN, IN LATE DECEMBER I WROTE TO GM , CUSTOMER AFFAIRS, IN DETROIT,MI. REQUESTING COST SHARING DUE TO PREMATURE WEAROUT. THEY REQUESTED THE COST ESTIMATE ON 1-15-09 AND THEN REFUSED OR DENIED ANY ASSISTANCE BASED ON "LOW USE". I AM WELL AWARE OF A BROAD PROBLEM WITH EARLY BRAKE WEAR ON 2001 TO 2004 (ADMITTED BY SERVICE REPS AT THE DEALER) LIGHT DUTY GM TRUCKS, MOSTLY DUE TO RUSTY ROTORS, ESPECIALLY ON THE REARS. THIS IS FURTHER EVIDENCED BY THE DEALER ESTIMATE WHICH SHOWED EXPENSIVE REPLACEMENT "CERAMIC" PADS, WHICH WERE NOT ORIGINAL EQUIPMENT. THE DEALER ALSO ADMITTED THAT AT ONE TIME THEY TRIED TO ADD A "KIT" TO SHIELD THE REAR ROTORS FROM SALT SPRAY. THESE ARE ALL EVIDENCE OF DEFECTIVE PARTS, SOMETHING THAT SHOULD BE COVERED BY WARRANTY REGARDLESS OF THE VEHICLES AGE OR FREQUENCY OF USE. OR COVERED BY A RECALL. YOUR WEBSITE SHOWS THOUSANDS OF COMPLAINTS ON THIS ITEM. PLEASE ADD MINE. *TR
Feb 04, 2009
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,WHEELS
1 complaint
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING LESS THAN 10 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE WAS SLOW TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT EXPERIENCED EXTREME DIFFICULTY COMING TO A COMPLETE STOP. IN ADDITION, THE STOPPING DISTANCE WAS INCREASED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE FRONT WHEEL SPEED SENSOR CABLES HAD EXCESSIVE RUST. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 62,012 AND CURRENT MILEAGE WAS 62,200.
Jan 13, 2009
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
WHEN TRAVELING AT A LOW RATE OF SPEED AND ATTEMPTING TO BRAKE THE ABS BRAKE SYSTEM ENGAGES AND DOES NOT ALLOW ME TO STOP WHEN NECESSARY. THIS HAPPENS EVERY TIME I TRY TO STOP AT A LOW RATE OF SPEED. THIS WAS CORRECTED ONCE BY RECALL NUMBER 05V379000, HOWEVER THE PROBLEM HAS NOT BEEN PERMANENTLY FIXED AND WE ARE IN DANGER EVERY TIME WE DRIVE THE VEHICLE. *TR
Oct 29, 2008
SUSPENSION,SERVICE BRAKES, HYDRAULIC,STRUCTURE,EQUIPMENT
1 complaint
STOPPING THE VEHICLE, THE ANTI-LOCK BRAKES WOULD KICK IN AT AROUND 3 TO 5 MILES PER HOUR AND THE VEHICLE WOULD NOT STOP, WOULD ROLL A FEW MORE FEET. ALMOST HIT A WOMAN AND CHILD IN CROSS WALK, HAD TO STAND UP ON BRAKES. THIS NOT STOPPING HAPPENED 5 OR 6 TIMES, THIS WAS THE CAME REACTION AS IN 2005 RECALL, CALLED GM. GM CHEVROLET CUSTOMER ASSISTANCE CENTER SAID, GO AND GET THIS PROBLEM CONFIRMED BY A GM DEALERSHIP, DID OCT. 9, '08 AND THEY SAID CORROSION BUILD IN SAME AREA, BUT BECAUSE RIGHT FRONT HUB WAS REPLACED WITH A NON GM PART (AFTER MARKET PART) THEY HAVE NO RESPONSIBILITY. THIS HUB CAME WITH THE SENSOR ATTACHED. IN 2005 MY 2002 CHEVROLET SILVERADO WAS ISSUED A RECALL FOR SEVERE CORROSION AREA BETWEEN THE FRONT HUB/BEARING ASSEMBLY AND THE WHEEL SPEED SENSOR. THEY FOUND THE LEFT SIDE SENSOR WAS MISSING AN O-RING, THEY INSTALLED UNDER THE RECALL. THE VEHICLE IS DOING THE SAME THING AND A LOCAL DEALERSHIP SERVICE DEPARTMENT CONFIRMED THIS SAME CORROSION PROBLEM. CALLED CHEVROLET CUSTOMER ASSISTANCE CENTER OCT 10, 08. GM CHEVROLET CUSTOMER ASSISTANCE CENTER CALLED ME MONDAY OCT, 20, '08 AND SAID THAT ONCE THE RECALL WAS FIXED, (HOW DID THEY FIX CORROSION) THE SAME PROBLEM IS NOW MY PROBLEM. WHEN I DROPPED OFF THE VEHICLE THE BRAKES WERE BAD, WHEN I PICKED IT UP AT THE END OF THE DAY THEY WERE 10 TIME WORSE, REALLY UNSAFE TO DRIVE. THEY DID NOT CHARGE ME A DIME, SAID THAT THEY WOULD WORK IT OUT WITH LOCAL REP. I WILL GET THE VEHICLE FIXED, BUT HOW DOES THIS CORRECT THE PROBLEM? *TR
Oct 20, 2008
ENGINE AND ENGINE COOLING,EQUIPMENT,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE ENGINE KEEP CRASHING DOWN, THE INDICATOR SAY LOW ENGINE PRESSURE, CHECK ENGINE PRESSURE, THEN THE HOLE TRUCK WILL SHUT DOWN IN THE MIDDLE OF PRODUCING. THIS HAPPEN THREE TIME ALREADY. IM ON THE HIGHWAY DRIVING 80MIL AND THE TRUCK WILL SHUT DOWN, CANT MOVE THE WHEEL, CANT CHANGE LINES, CANT RESTART THE TRUCK OR ANYTHING. THIS HAS ALMOST COAST ME LIFE THREE TIME. WHAT KIND OF SAFETY SHUT DOWN IS THAT. I THINK IT IS VERY UNSAFE AND NEEDS TO CHANGE OR FIX. I SPENT OVER 2,500.00 ON MY TRUCK THINKING THE PROBLEM IS FIX, BUT IT KEEP RECURRING. THE CHEVY ENGINEERS GUYS JUST SAY THAT THE PROB CANT BE FIX AND MY BEST BET IS TO GET A NEW TRUCK, OR ENGINE. I DON'T HAVE MONEY FOR THAT. *TR
Jul 07, 2008
STRUCTURE,TRAILER HITCHES
1 complaint
OEM HITCH ON 2002 CHEVROLET SILVERADO 1500 IS DISPLAYING CRACKING/FAILURE AROUND THE RECEIVER WELDS. ENTIRE HITCH WILL NEED TO BE REPLACED. *TR
May 29, 2007
STEERING,EQUIPMENT
1 complaint
I HAVE A 2002 CHEVY SILVERADO 2500 HD TRUCK. THE STEERING WHEEL COLUMN, STEERING SHAFT. AND INTERMEDIATE SHAFT MAKE CLUNKING NOISES WHILE TURNING RIGHT OR LEFT AND IS FELT IN THE STEERING WHEEL. CHEVY'S FIX IS TO REMOVE THE INTERMEDIATE SHAFT AND LUBRICATE IT, THEN RE-ASSEMBLE THE STEERING SHAFT. THIS PROBLEM FIRST HAPPENED TO ME 6/04 WITH ONLY 19,748 MILES ON MY TRUCK UNDER WARRANTY NOW ITS HAPPENED AGAIN 2/07 WITH 36,100 MILES ON MY TRUCK. AGAIN, THERE FIX IS PER THERE SERVICE BULLETIN 02-02-35-006A,REMOVE SHAFT AND LUBRICATE THEN RE-ASSEMBLE, NOW IT COST ME NOT WARRANTY. THIS SEEMS TO BE A ON GOING PROBLEM WITH MY TRUCK. WHAT HAPPENS IF I DON"T SPEND THE MONEY AND GET IT RE-LUBED EVERY COUPLE OF YEARS. WILL THE SPINES WEAR- OUT OR BRAKE, THEN POSSIBLE CAUSING STEERING FAILURE WHILE DRIVING???? THIS PROBLEM MAY BE ABLE TO BE RESOLVED BY INSTALLING A GREASE FITTING ON THE SHAFT. I FELL THIS SHOULD BE A RECALL TO BE FIXED BY CHEVY. CHEVY HAS A SERVICE BULLETIN THAT SHOWS SEVEN DIFFERENT MODELS THAT HAVE THE SAME MECHANICAL PROBLEM. BULLETIN NO. 00-02-35-003K *JB
Feb 22, 2007
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
DT*: THE CONTACT STATED WHILE BRAKING FROM VARIOUS SPEEDS, THE ANTI-LOCK BRAKE SYSTEM DID NOT ENGAGE AND THE BRAKE PEDAL WENT ALMOST ALL THE WAY TO THE FLOOR OF THE VEHICLE. THIS CAUSED AN EXTENDED STOPPING DISTANCE AND NEARLY CAUSED A CRASH. THERE WAS A NHTSA RECALL #05V379000 WHICH PERTAINS TO THE HYDRAULIC ANTI-LOCK SERVICE BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE PCV VALVE AND FUEL FILTER WERE REPLACED. THE REAR BRAKE PADS WERE REPLACED AND THE ROTORS WERE MACHINED, THE ROTORS WERE EVENTUALLY REPLACED, THERE WAS NOISE COMING FROM THE FRONT END. THE INTERMEDIATE STEERING SHAFT WAS DRY. UPDATED 01/09/07. *JB
Nov 29, 2006
STEERING,TIRES
1 complaint
DT*: THE CONTACT STATED WHILE TRAVELING 40 MPH, THE VEHICLE PRESENTED PERMANENT TO WORSENING CONDITIONS OF THE STEERING COLUMN. PRIOR WARNINGS INCLUDED WHEN TURNING THE WHEEL TO THE RIGHT, THE VEHICLE MADE A CLICKING SOUND AND VIBRATION WOULD OCCUR. THE STEERING COLUMN GRADUALLY BECAME MORE DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER TEN SEPARATE OCCASIONS FOR THE SAME REPAIRS CONCERNING THE STEERING. UPON EXAMINATION, THE DEALER DETERMINED THAT THE STEERING SHAFT NEEDED LUBRICATION AND THAT THE VEHICLE WOULD NEED LUBRICATION MAINTENANCE EVERY 4,000 MILES. ALSO, THE INTERIOR SHAFT WAS WORN AND THE BELT WAS BROKEN. THE DEALER REPLACED MOUNT CUSHIONS, REPAIRED THE BUSHING AND STEERING GEAR, AND PROVIDED STEERING SHAFT WITH A LUBE KIT. PRIOR EXAMINATIONS MADE BY THE DEALER COULD NOT IDENTIFY THE CAUSE OF THE PROBLEM. THE LEFT REAR TIRE HAD A BROKEN BELT. UPDATED 12/01/06. *JB
Nov 08, 2006
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
DT*: THE CONTACT STATED THE ABS ENGAGES AT LOW SPEEDS OF 20 MPH AND BELOW. AS A RESULT, THE STOPPING DISTANCE WAS INCREASED. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ABS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL BECAUSE OF THE VIN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER CLEANED THE WHEEL SPEED SENSOR, REPLACED THE PADS AND ROTORS. HOWEVER, THOSE REPLACEMENTS DID NOT CORRECT THE PROBLEM. ADDITIONALLY, A KNOCKING NOISE WAS HEARD IN THE ENGINE. THE DEALER INSPECTED THE ENGINE ALTHOUGH, NO REPAIRS WERE MADE. THE PASSENGER SIE WINDOW WAS INOPERATIVE. UPDATED 03/28/06. *JB
Mar 08, 2006
SUSPENSION,SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,POWER TRAIN,STRUCTURE,EQUIPMENT
1 complaint
2002 SILVERADO PARKING BRAKE DOES NOT HOLD, REAR AXLE SEALS WERE LEAKING. *TS ***NO ANSWER REQUIRED*** THE CONSUMER RECEIVED A RECALL REGARDING THE PARKING BRAKE AFTER SEVERAL ATTEMPTS OF TRYING TO GET IT REPAIRED. THE ABS LIGHT ILLUMINATED, THE DEALER REPLACED THE SPEED SENSOR. THE CD PLAYER FAILED. THE COMPLAINED ABOUT A RATTLE WHEN GOING OVER BUMPS. THE DEALER TIGHTENED THE SHOCKS. THE TAILGATE LATCH WAS REPLACED. *JB
Feb 01, 2006
SUSPENSION,SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
AT 37720 MILES ON 2002 CHEVROLET 4X4 PICKUP. TOOK VEHICLE TO DEALER FOR SAFETY INSPECTION AND SERVICE TO GM DEALERSHIP. WAS INFORMED THAT VEHICLE WOULD NOT PASS INSPECTION DUE TO BRAKE ROTORS AND PADS BEING RUSTED AND WORN OUT. THIS WAS IN MARCH 2005. IN OCTOBER 2005 RECEIVED RECALL NOTICE RELATING TO SEVERE CORROSION BETWEEN FRONT HUB/BEARING AND SPEED SENSOR. FILLED FOR A CLAIM REIMBURSEMENT DUE TO THE FACT THAT ALL PARTS WERE INTER RELATED. ALSO EVEN THE REPAIR INVOICE STATED WORN OUT/RUSTED. WAS INFORMED THAT NO REIMBURSEMENT WOULD BE PAID.*AK
Jan 30, 2006
STEERING,SERVICE BRAKES, HYDRAULIC,VISIBILITY,STRUCTURE,WHEELS
1 complaint
2002 CHEVY SILVERADO BRAKES FAILED AT LOW SPEEDS. *TS WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO BE INSPECTED, HE WAS INFORMED THERE WAS A PROBLEM WITH THE ABS. THE SENSOR WAS CLEANED AND A PART WAS REPLACED. THE CONSUMER THEN RECEIVED A RECALL NOTICE IN OCTOBER 2005 REGARDING THE ABS. THE RECALL LETTER STATED THE CONSUMER COULD APPLY FOR REIMBURSEMENT. THE TAILGATE RUSTED AND BROKE. THE STEERING RELAY AND RIGHT FRONT IDLER ARM WERE REPLACED. THE WINDOW REGULATOR WAS REPLACED. THE WHEEL CENTER CAP FELL OFF. *JB
Jan 10, 2006
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,VEHICLE SPEED CONTROL
1 complaint
I OWN A 2002 CHEVY SILVERADO K-1500 WITH 64,000 MILES. LAST WEEK I WAS PULLING INTO A PARKING SPACE AT 2-3 MPH, AND ALL OF A SUDDEN MY BRAKES FAILED ( PEDAL TO THE FLOOR) AND IT FELT LIKE THE TRUCK ACCELERATED (MY FOOT WAS OFF THE GAS PEDAL. I RAN INTO A BRICK WALL, CRACKING SOME PLASTIC ON THE FRONT BUMPER, AND DENTING THE BUMPER ITSELF. LUCKILY, I HIT THE BRICK WALL WITH THE FRONT TOW HOOK. THE NEXT DAY I TOOK MY TRUCK TO STANLEY CHEVROLET AND HAD THEM LOOK FOR ANY PROBLEMS. THE TRUCK WAS TAKEN THERE EARLIER IN THE FALL, TO CORRECT THE ABS RECALL. STANLEY, COULD NOT FIND ANY PROBLEM. I WOULD ALSO LIKE TO SUBMIT THAT MY EMERGENCY BRAKE SYSTEM IS COMPLETELY WORN OUT. WHICH IS ODD SINCE I HAVE NEVER USED THEM. *NM
Dec 14, 2005
Crash: 1
SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING
1 complaint
DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V379000 CONCERNING THE ABS BRAKES. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO THE STATE THE CONTACT RESIDES. *AK THE HEADLAMP BULB WAS REPLACED. UPDATED 01/04/06. *JB
Dec 06, 2005
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
COLD ENGINE START-UP KNOCK. I OWN A 2002 SILVERADO Z71 WITH THE 4.8 ENGINE. THE ENGINE HAS HAD COLD START-UP KNOCK SINCE I HAVE OWNED IT. I HAVE ASKED DEALERS ABOUT IT AND HAVE BEEN TOLD IT IS NORMAL. I BUILD ENGINES FOR AND OWN TO DRAG CARS. ONE IS AN ET FOOTBRAKE CAR WITH A MILD 350 CI SMALL BLOCK CHEVY. THE OTHER IS A 48 FIAT ALTERED WITH A 434 CI SMALL BLOCK CHEVY STROKER. BOTH HAVE FORGED PISTONS AND NEITHER HAS THE COLD PISTON NOISE THAT THIS BONE STOCK 4.8 HAS. I CURRENTLY HAVE 39,139 MILES ON MY TRUCK AND WANT IT TO LAST AS LONG AS POSSIBLE. UNDER THE CURRENT CIRCUMSTANCES, I DON'T THINK IT WILL LAST MUCH LONGER BEFORE IT CRACKS A PISTON SKIRT OR SEVERELY DAMAGES THE CYLINDER WALLS. IT IS MY INTENTION TO CONTACT CHEVROLET IN THE NEXT COUPLE OF DAYS BUT AFTER READING THE COMPLAINTS ON THIS SITE, I AM PREPARED TO BE TOLD THE SAME AS THE DEALER TOLD ME. I AM ALSO LOOKING INTO THE CLASS ACTION SUIT APPROACH TO GET A REMEDIE TO THE PROBLEM. ANOTHER ISSUE IS THE BRAKES. THE TRUCK HAS 4 WHEEL DISK AND STOPS LIKE IT HAS FOUR WHEEL DRUMS WITHOUT POWER?? I OWNED A 97 SIVLVERADO THAT HAD BRAKES THAT WORKED THE SAME. YOU WOULD THINK THAT A TRUCK THAT COST 30,000 DOLLARS WOULD BE A LITTLE BETTER CONSTRUCTED. *NM
Nov 22, 2005
SERVICE BRAKES, HYDRAULIC,SEATS
1 complaint
DT: CONSUMER STATES THE DRIVERS SEAT SLID FORWARD SIX INCHES FROM BACK, IT BROKE AND HIT THE TILT LEVER. IT CAUSEDTHE CONSUMER'S AUNT TO HAVE A BROKEN BACK, AND SHE WAS PARALYZED FROM THE WAIST DOWN. THIS HAPPENED ON OCTOBER 3, 2005, CONSUMER STATED THAT HER AUNT HAD FOOT ON THE BRAKES, BUT THE VEHICLE ACCELERATED INSTEAD OF SLOWING DOWN. THERE WAS NO FOREWARNING BEFORE THIS HAPPENED. AT THIS TIME CONSUMER HAS NOT CONTACTED THE DEALER OR MANUFACTURER.*AK
Oct 11, 2005
Crash: 1
Injuries: 1
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
DT: 2002 CHEVROLET IMPALA LS. THE CONSUMER STATED CAR DEVELOPED A SPORADIC FAILURE OF TURN SIGNALS. THIS HAS BEEN HAPPENING FOR ABOUT 3 WEEKS. INVOLVED LEFT AND RIGHT TURN SIGNALS. THE CONSUMER CONTACTED CHEVROLET, THEY TOLD THE CONSUMER TO CONTACT THE DEALER, IMPERIAL CHEVROLET. HOWEVER, THE DEALER TOLD THE CONSUMER SHE WOULD HAVE TO PAY $46.00 JUST TO LOOK AT CAR. THE CONSUMER STATED THAT AN ARTICLE IN LOCAL NEWSPAPER STATED THERE HAS BEEN A TREND OF FAULTY IGNITION SWITCHES IN THIS MODEL VEHICLE. WHEN THE CONSUMER CALLED IMPERIAL CHEVROLET THEY STATED THEY WERE WELL AWARE OF THE PROBLEM WITH THE FAULTY IGNITION SWITCHES. *AK
Sep 26, 2005
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
DT: THE CONTACT OWNS 2002 CHEVROLET DUMP TRUCK. WHEN HE FIRST BOUGHT IT THE BRAKES WERE BAD. HE TOOK IT BACK TO THE DEALER, AND THEY PUT NEW ROTORS ON THE FRONT. HE WAS STILL HAVING PROBLEMS WITH THE BRAKES, AND HE TOOK IT BACK, AND THEY SAID THE BRAKES WERE FINE. HE TOOK IT TO MIDAS, AND THE BACK ROTORS WERE SHOT. THEY PUT NEW BRAKES AND ROTORS ON THE BACK. ALSO, THE FUEL GAUGE SENSOR WAS DEFECTIVE. THEY REPLACED THE SENSOR. THE REAR END WAS BAD. THEY REBUILT THE REAR END. THEN THE EXHAUST SYSTEM MALFUNCTIONED, *AK AND THEY PUT NEW MANIFOLDS ON IT. *AK
Aug 09, 2005
PARKING BRAKE,FUEL SYSTEM, GASOLINE,POWER TRAIN,LATCHES/LOCKS/LINKAGES
1 complaint
I OWN A 2002 CHEV K2500HD. I HAVE HAD SEVERAL PROBLEMS, BUT WAS UNAWARE OF THIS SITE TO REPORT THESE PROBLEMS UNTIL NOW. FIRST, THE DRYER SWITCH ON THE AC WENT BAD @ 34K. SECOND,@ 65K I HAD TO REPLACE THE FRONT LEFT WHEEL HUB ASSEMBLY AS TALKED ABOUT IN ONE OF THE OTHER COMPLAINTS I READ. THIRD, @ 95K MY TRANSFER CASE DEVELOPED A LEAK AND I LOST ALL THE FLUID. A CHEVROLET MECHANIC SHOWED ME A TRANSFER CASE THAT HAD GONE BAD DUE TO THE SAME PROBLEM AND HAD BEEN USED IN 4WD W/OUT FLUID IN IT. ANOTHER CHEVROLET MECHANIC TOLD ME HE HAD SEEN SEVERAL OF THESE AND THAT "JB WELD IS YOUR FRIEND". SO I PATCHED THE HOLE, AND 10K LATER IT DEVELOPED A SECOND LEAK IN A SIMILAR LOCATION AND ALSO ABOUT THIS SAME TIME AN ELECTRICAL PART (ABOUT $550) WENT OUT FOR MY 4WD. NOW AT 130K IT HAS DEVELOPED A THIRD LEAK! ALSO STARTING @ APPROXIMATELY 50K, MY REAR DIFFERENTIAL HAS LOCKED UP ON ME SEVERAL TIMES AND I HAVE HAD TO REPLACE 4 CABLES ON MY TAILGATE. AFTER BEING A CHEVY MAN ALL MY LIFE I THINK I WILL LOOK AT TOYOTA. *NM
Aug 09, 2005
SUSPENSION,VISIBILITY
1 complaint
DEFECTIVE ELECTRIC WINDOW ON DRIVERS SIDE. WINDOW WILL NOT GO UP.
Jun 23, 2005
POWER TRAIN,EQUIPMENT
1 complaint
2002 CHEVY SILVERADO 1500 4X4 5.3L TRANSMISSION.SUN GEAR..AT 75000 MILES THE GEAR FAILED IN A PARKING GARAGE WHEN I PARKED MY TRUCK I HAD APPOX.2 FEET BETWEEN MY TRUCK AND THE WALL.WHEN I RETURNED TO MY VEHICLE THE TRUCKS FRONT BUMPER WAS TOUCHING THE WALL.THANKFULLY IT WASN'T PARKED SO IT WOULD HAVE ROLLED DOWN THE RAMP. AFTER STARTING MY VEHICLE IT DID NOT HAVE REVERSE AND AFTER GETTING IT OUT OF THE RAMP IT WOULD NOT SHIFT INTO 2ND GEAR.I SPOKE WITH THE DEALER THAT I HAD PURCHASED THE TRUCK FROM AND HE SAID THAT IT WAS A COMMON PROBLEM.ALSO I TALKED TO OTHER PEOPLE THAT HAVE THE SAME TRANSMISSION AND THEY HAVE HAD THE SAME PROBLEMS. I THENK THERE SHOULD BE A RECALL ON THIS BECAUSE IF I HAD SOMETHING IN TOW OR THE PARKING BRAKE WERE TO FAIL IT COULD POSIBLY INJURE OR KILL SOME ONE IF IT WERE TO ROLL AWAY. I HAD TO HAVE MY TRANSMISSION REBUILT AND THE TRANSMISSION SHOP SAID THAT IT WAS A COMMON PROBLEM AND THAT GM HAS COME OUT WITH A REVISED PART THAT IS HARDEND.
May 02, 2005
POWER TRAIN,VISIBILITY
1 complaint
WHILE DRIVING AND UPON LOOKING INTO THE PASSENGER SIDE MIRROR ONE COULD NOT SEE WHAT WAS COMING UP ON THE SIDE SHIFTER. CONSUMER CONTACTED THE DEALER. HOWEVER, CONSUMER WAS TOLD THERE WAS NOTHING THEY COULD DO. ALSO, TRANSMISSION WILL INTERMITTENTLY FAIL. CONSUMER STATED THAT WHEN DRIVING THROUGH WATER OR MUD SHIFT LEVER WILL FREEZE UP. *AK POOR DESIGN, MUD, SNOW, ICE TRAPPED ON TO SHIFTER CABLE AND SAFETY SWITCH, THEN THEY FREEZE INTO POSITION AND ALSO CAUSES SAFETY SWITCH TO MALFUNCTION AND GO BAD. *BF
Apr 28, 2005
STEERING,SERVICE BRAKES, AIR,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
1 complaint
WE BOUGHT OUR ASTRO VAN IN 2001, IT HAS BEEN IN THE SHOP ABOUT 22 OR 23 TIMES. MOST OF THEM MAJOR THINGS NEEDING TO BE FIXED OR REPLACED.*AK
Apr 26, 2005
SUSPENSION,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
COMPLAINT RECEIVED VIA E-MAIL. "WE HAVE A TRUCK WHICH WE BROUGHT BRAND NEW AND HAVE HAD IT BACK TO THE DEALER FOR VIBRATION EVER SINCE WE BOUGHT IT." THEY HAVE DONE NOTHING, BUT BALANCE AT THE TIRE. WE HAVE HAD BRAND NEW GOODYEAR TIRES PUT ON THE TRUCK, MOUNTED, BALANCED, ETC,. AND IT CONTINUED TO VIBRATE. THEY SAID THERE WAS NOTHING WRONG WITH IT, YET IT CONTINUED TO VIBRATE BETWEEN 40-50 MPH. WE RECENTLY FOUND A SERVICE BULLETIN ON THE TRUCK #3009. *AK THE PASSENGER DOOR LOCK WAS FALLING OFF, THE PASSENGER SIDE REAR DOOR WAS HARD TO SHUT AND THE DRIVER DOOR LOCK POPPED OUT. *SC
Jan 14, 2005
SERVICE BRAKES, HYDRAULIC,TIRES
1 complaint
VEHICLE JUST TURNED TWENTY FIVE THOUSAND MILES AND NEEDED BRAKES AND ROTORS. WHILE DRIVING THERE WAS PULSATION, AND DIFFICULT STOPPING. TOOK VEHILCE TO THE DEALER. THEY WANTED TO CHARGE CONSUMER $800.00 FOR REPAIRS. *AK *TC
Nov 03, 2004
TIRES,EQUIPMENT
1 complaint
WHILE DRIVING MY 2002 CHEVY SILVERADO 3500, WITH APPROX 41000 MILES ON THE ODOMETER, THE SPARE TIRE FELL OFF FROM UNDER THE TRUCK BED AND WENT SKIDDING DOWN THE HIGHWAY. THE STEEL CABLE THAT WAS HOLDING THE SPARE TIRE WAS OBSERVED TO BE SHREDDED. I WAS DRIVING AT APPROX. 35 MILES AN HOUR ON A FLAT HIGHWAY, UNDER NORMAL ROAD CONDITIONS WHEN THIS OCCURRED. THE SPARE TIRE HAS NEVER BEEN SERVICED OR MOVED AND WAS PUT IN PLACE AT THE FACTORY. THIS FAILURE OF THE STEEL CABLE THAT HOLDS THE SPARE TIRE ALMOST RESULTED IN A SERIOUS ACCIDENT. I CONTACTED THE CHEVY DEALER (BILL KOENIG CHEVROLET IN PORT ANGELS WA) AND THE SERVICE DEPARTMENT INDICATED THAT THIS FAILURE WAS NOT A RECALL ISSUE AND DECLINED TO REPAIR UNDER WARRANTY. CLEARLY, THIS FAILURE POSES A SERIOUS TRAFFIC SAFETY ISSUE AND NEEDS TO BE INVESTIGATED AND ADDRESSED. *NM
Jul 01, 2004
SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
WHILE DRIVING AT LOW SPEEDS THE FRONT HEADLIGHTS BECAME DIM WITHOUT WARNING. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *NM PROBLEM WAS REFERRED TO TSB RELATING TO NORMAL FUNCTION OF ELECTRICAL SYSTEM. IN ADDITION, RATTLE FROM REAR END. DEALER INSPECTED VEHICLE AND FOUND LEAF SPRING PADS WORN OUT. CONSUMER STATED THAT VEHICLE HAS OI LEAK FROM FRONT IF VEHICLE. AS THE DEALER INSPECTED VEHICLE, IT WAS FOUND THAT FRONT SHOCKS WERE LEAKING FLUID. DEALER REPLACED BOTH SHOCKS. *LA
Apr 20, 2004
ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT
1 complaint
AIR CONDITIONER (A/C) LINE RUNS OVER THE TOP OF THE DISTRIBUTOR, CAUSING CONDENSATION IN THE DISTRIBUTOR. WHEN THIS OCCURS, IT RESULTS IN ENGINE MISFIRING AND VEHICLE STALLING. AT 22,000 MILES TRANSMISSION WENT OUT. *AK *MR
Feb 24, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY,EQUIPMENT
1 complaint
MANY OF THE PROBLEMS TOOK SEVERAL TIMES IN THE SHOP TO FIX. THE CASTROPHIC FAILURES IN THE ENGINE & TRANSMISSION HAVE NEVER BEEN FIXED. THE TRUCK HAS LUNGING, DEAD SPOTS & SURGES & THE TRANSMISSION CLUNKS (SHIFTS HARD, JERKY) THE AUTO MAY OR MAY NOT ACCELERATE ON DEMAND & WILL LATER ACCELERATE WHEN YOU NEED TO APPLY THE BRAKES.
Jan 15, 2004
POWER TRAIN,TIRES
1 complaint
WHILE DRIVING DRIVER'S SIDE FRONT TIRE BLEW OUT, CAUSING THE WHEEL TO LOCK. THE 4-WHEEL DRIVE WILL NO LONGER PROPERLY OPERATE.*AK
Jan 13, 2004
ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES
1 complaint
2002 SILVERADO TAILGATE LATCH QUIT WORKING, ALSO 6.0L ENGINE SLAPPED DURING START UP, SOUNDED BAD.*AK
Jan 02, 2004
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL,POWER TRAIN
1 complaint
2002 CHEVY DURAMAX DIESEL WITH ALLISON TRANSMISSION ENGINE SURGING, LUNGING & DEAD SPOTS WHEN YOU TRY TO ACCELERATE OR BRAKE. TRANSMISSION CLUNKS & ALSO JERKS THE VEHICLE. DANGEROUS IN PARKING AREAS & WHEN TRYING TO ACCELERATE ONTO INCOMING TRAFFIC WHERE IS OFTEN HAS DAILY CATASTROPHIC FAILURE. *LA
Oct 15, 2003
STEERING,POWER TRAIN
1 complaint
THE FRONT AXLE SEAL FAILED PREMATURELY. *JB THE CONSUMER STATED THE INTERMEDIATE STEERING SHAFT FAILED. *SCC *JB
Sep 12, 2003
SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTS
1 complaint
WHILE DRIVING AT 45-50 MPH AND UPON COMING TO A THREE WAY STOP SIGN BRAKES FAILED, AND CONSUMER COLLIDED HEAD ON INTO AN EMBANKMENT. THE IMPACT CAUSED SEAT BELTS TO BECOME UNDONE, AND AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED A BROKEN STERNUM AND FACIAL FRACTURES. MANUFACTURER AND THE DEALER HAVE BEEN INFORMED OF THE PROBLEM.*AK
Sep 10, 2003
Crash: 1
Injuries: 1
CHILD SEAT
1 complaint
THE SEAT FABRIC UNRAVELED WHILE THE CONSUMER PLACED THE SEAT INSIDE THE VEHICLE (THE CHILD SEAT INFORMATION WAS NOT GIVEN). *AK *CB *NLM
Jul 24, 2003
FUEL SYSTEM, OTHER,STRUCTURE,EQUIPMENT
1 complaint
I HAD TWO INSIDE DOOR PANEL REPLACED ALREADY. THESE TWO THINGS WERE FIXED FROM THE ENGINE COMPARTMENT, IT GETS WORSE WHEN IT IS COLDER. FUEL GAUGE IS INACCURATE AND JUMPS AROUND WHEN TRUCK IS NOT IN A MOVING GEAR. I AM VERY UPSET ABOUT THE LAST TWO, BECAUSE CHEVY SAYS THE TRUCK IS WORKING WITHIN "NORMAL CHEVY PARAMETER". I HAVE ASKED MANY MECHANICS AND THEY SAY EITHER ONE SHOULD BE HAPPENING. THE DATE BELOW IS AN APPROXIMATE TIME THE LAST TWO STARTED. I ALSO HAVE HAD IT IN TWICE FOR BOTH OF THESE PROBLEMS. *JB
Mar 22, 2003
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
LOSS OF CONTROL DUE TO AN UNKNOWN JIGGLE/BOUNCE, OUT OF BALANCE CONDITION. CONSUMER FELT DEALERSHIP LACKED TECHNICAL ABILITIES TO DIAGNOSE PROBLEM. TO DATE VEHICLE HAD 14 DIFFERENT NEW TIRES ON THE REAR AXLE. VEHICLE HAD BEEN SERVICED 10 TIMES. THE TIRE PRESSURE WAS ADJUSTED, THE FRONT AND REAR SUSPENSION CHECKED. REAR SWAY BAR WAS UNHOOKED. TIRES WERE BALANCED. HOWEVER PROBLEM STILL EXISTED. THERE WAS ALSO POOR FUEL MILEAGE AND AN EXHAUST ODOR. DUE TO SAFETY ISSUES CONSUMER IS RELUCTANT TO DRIVE VEHICLE. *TT *JB
Mar 10, 2003
SERVICE BRAKES, HYDRAULIC,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
I WAS IN A WRECK LAST MONDAY NIGHT WHILE DRIVING A COMPANY VAN. THE CRUISE CONTROL WHEN YOU SET IT AT A SPEED THEN GO DOWN A HILL IT WOULD GET 15-20 MILES FASTER. ANY HOW THE RIGHT FRONT TIRE WENT DOWN AND I HIT A GUARD RAIL WITH THE FRONT OF THE VAN A FIRE STARTED IMMEDIATELY BY MY LEFT FOOT AND NONE OF THE FRONT AIR BAGS DEPLOYED UNTIL THE FIRE GOT TO THEM. THE VAN ROLLED OVER ONCE AND LANDED ON ITS WHEELS THE DOORS WOULDN'T OPEN I ROLLED DOWN THE PASSENGER SIDE WINDOW AND GOT OUT THAT WAY AND THE ABS BRAKES WOULD LOCK UP WHEN YOU HAVE TO GET ON THEM REAL HARD. DT
Nov 29, 2002
Crash: 1
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VISIBILITY,STRUCTURE,SEATS
1 complaint
WHILE DRIVING, BRAKE PEDAL WILL GO ALL THE WAY TO THE FLOOR WHEN BRAKING SUDDENLY. ALSO WHILE DRIVING ON HIGHWAY, CONSUMER SLAMMED ON BRAKES TO AVOID A COLLISION AND THE REAR BRAKES LOCKED UP AND VEHICLE SLID.*AK ALSO THE ENGINE VIBRATES WHEN THE AIR CONDITION IS ON, THE DEALER REPOSITIONED CLAMP, WHEN IT IS RAINY HARD THE DRIVERS DOOR LEAKS AT THE TOP WEATHERSTRIP, THE EXHAUST VIBRATES WHEN VEHICLE IS IN REVERSE, THE PASSENGER SEAT RATTLES.*JB
Aug 13, 2002
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,STRUCTURE
1 complaint
THERE HAVE BEEN REPAIR ATTEMPTS NONE HAVE BEEN FULLY SUCESSFUL. NO SAFETY DEFECT LISTED. *AK
Jul 02, 2002
STEERING,EXTERIOR LIGHTING,INTERIOR LIGHTING
1 complaint
STEERING WHEEL PREVENTS CONSUMER FROM SEEING FOG LIGHT BUTTON. THERE IS A DOME OVER RIDE BUTTON. ALSO, HEADLIGHTS COME ON INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM. *AK
Mar 22, 2002
STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
CONSUMER STATED WHILE DRIVING, THE FRONT END ON THE PASSENGER SIDE COLLAPSED TO THE GROUNG WITHOUT WARNING, THE DEALER REPLACED THE RIGHT OUTER TIE ROD END, CONSUMER STATED VEHICLE WAS HARD TO START, POSSIBLY DUE TO A DEAD BATTERY, THE ABS LIGHT ILLUMINATED, ALSO THE PASSENGER SPEAKER IN THE DOOR WAS BLOWN.*AK *JG
Jan 28, 2002
4.6/5.0
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Frequently Asked Questions

How many problems does the 2002 CHEVROLET Silverado have?

The 2002 CHEVROLET Silverado currently has 1656 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2002 CHEVROLET Silverado?

The most common problems reported for the 2002 CHEVROLET Silverado are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2002 CHEVROLET Silverado problem data come from?

All problem and complaint data for the 2002 CHEVROLET Silverado comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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