2004 CHEVROLET Suburban Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
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Complaints Reported
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Complaints by Component
ELECTRICAL SYSTEM
134 complaints
The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed at night, the instrument panel gauges, and warning lights functionality became inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Apr 22, 2024
THE TRUCK FAILS TO RESTART AFTER DRIVING IT AN AT FIRST IT WOULD RESTART AFTER 15 - 20 MINUTES AFTER IT SITS AN NOW IT DOES NOT START AT ALL SO FAR I KNOW IT IS HAPPENING TO MORE THAN 20 VEHICLES INCLUDING THE STATE PATROL 2016 SUBURBANS AND SEVERAL OF THE PICKUPS
Dec 11, 2018
TAKATA RECALL. THE GAUGE CLUSTER STOPPED WORKING. NOW THE IGNITION AND AC WILL NOT WORK. OIL PRESSURE SENSOR READING WRONG. TOOK IT TO GET CODE READ AND 35 CODES CAME UP. HAD TO PUT ON A TOGGLE SWITCH JUST TO START IT. CANT SEE SPEED AND THAT MAKES IT VERY DANGEROUS TO DRIVE AT THIS POINT. THINK ALL OF THIS IS DUE TO WATER LEAK ON DRIVERS SIDE. STEERING CONTROLS STOPPED WORKING TODAY. THIS REALLY NEED TO BE A SAFETY CONCERN TO THE MANUFACTURER AS IT COULD REALLY GET SOMEONE HURT OR KILLED.
Nov 30, 2018
THE GEAR SHIFT INDICATOR LIGHTS IN THE GM INSTRUMENT CLUSTER ARE NO LONGER WORKING. THIS CREATES A SAFETY ISSUE BECAUSE THE DRIVER CAN SHIFT INTO THE INCORRECT GEAR ACCIDENTALLY CAUSING AN ACCIDENT. THERE IS NO OTHER ALTERNATE GEAR SHIFT INDICATOR IN THE VEHICLE.
Mar 18, 2016
WAS DRIVING DOWN INTERSTATE LOOKED AT SPEED IT WAS PEGGED OUT WAY PAST 120 I KNOW I WAS NOT GOING THAT FAST I WAS GETTING PASSED THEN WHEN I STOPPED IT ONLY COME DOWN TO ABOUT 110 SAYS U R RUNNING 100 SITTING STILL. *TR
Feb 19, 2015
+ 129 more complaints for this component
SERVICE BRAKES
53 complaints
ABS BREAKS KICKING IN AT LOW SPEED AND NOT STOPPING ALMOST WRECKED SEVERAL TIMES
May 23, 2019
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 04V045000 (SERVICE BRAKES, HYDRAULIC). THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE BOOSTER SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 192,000.
Mar 01, 2019
RUSTED BREAKE LINES, PARKED IN DRIVEWAY COULD NOT USE BRAKES AFTER STARTING THE CAR
Jul 31, 2018
THE BRAKE FLUID LINES RUSTED AT THE AREA UNDER THE DRIVER SIDE WHEEL, CAUSING THE FLUID TO LEAK UNEXPECTEDLY, THUS RENDERING NO BRAKES. THE LEAK HAPPENED ON MY VEHICLE AND ANOTHER IN THIS SAME AREA. THE MECHANIC SAID THERE COULD BE IS A PROBLEM IN THE MANUFACTURING OF THE LINES DUE TO THE CONSTRUCTION AND BECAUSE ITS TOO CLOSE TO THE WHEEL SALT AND ROAD CONDITIONS CAUSES THIS AREA TO RUST MORE EASILY. HE'S HAD A NUMBER OF CHEVY SUB. WITH THIS SAME PROBLEM IN FOR REPAIR/REPLACEMENT.
Oct 26, 2017
WHILE AVOIDING ANOTHER VEHICLE I APPLIED MY BRAKES SUDDENLY. THE BAKE LIKE CONNECTING THE ABS UNIT AND THE REAR BRAKES FAILED DUE TO CORROSION/RUST THAT WAS NOT OBSERVABLE DUE TO THE LINE BEING RAN BETWEEN THE VEHICLES FRAME AND BODY AND GAS TANK. ALTHOUGH THIS LOCATION MIGHT HAVE MADE FOR EASY MANUFACTURING IT HAS LED TO THE LINE BEING IN A LOCATION THAT CANNOT BE VISUALLY INSPECTED TO PREVENT DANGEROUS CONDITIONS FROM BUILDING UP FROM LACK OF AWARENESS. .
Nov 22, 2016
+ 48 more complaints for this component
SERVICE BRAKES, HYDRAULIC
23 complaints
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE PARKED, THE DRIVER DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND. THE PARKING BRAKE WAS APPLIED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE BRAKE LINES HAD CORRODED FROM THE INSIDE AND WOULD HAVE TO BE REPLACED ALONG WITH THE BRAKE PADS AND ROTORS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. ...UPDATED 10/17/12 *BF THE CONSUMER STATED THE VEHICLE DID NOT SHOW ANY WARNING LIGHTS. GM OFFERED A CREDIT TOWARDS PURCHASING A NEW CHEVROLET VEHICLE. THE CONSUMER DECLINED. UPDATED 10/17/2012 *JS THE CONSUMER ALSO STATED THE CALIPERS WERE SEVERELY RUSTED, ALONG WITH THE FRONT CALIPER HOSES AND FRONT ROTORS, WHICH CAUSED THE BRAKE PADS TO CRACK AND WEAR UNEVENLY. UPDATED EVOQ 10/24/12 UPDATED EVOQ 11/21/12
Sep 17, 2012
DRIVING ON SMALL RESIDENTIAL STREET. AS I APPROACHED A STOP SIGN I APPLIED BRAKES AND PEDAL WENT TO THE FLOOR AND I STEERED INTO THE CURB TO STOP VEHICLE. WHEN I STOPPED SHAKING I CALLED MY HUSBAND AND HE CAME WITH A FRIEND WHO IS A MECHANIC. WHEN THEY RAISED THE HOOD THEY SAW BRAKE FLUID EVERYWHERE. WHEN WE GOT THE CAR HOME AND INSPECTED IT FURTHER THE MECHANIC WAS HORRIFIED TO SEE THAT EVERYTHING UNDER THERE WAS CORRODED AND RUSTED. INCLUDING BUSHINGS GAS LINES, NUTS AND BOLTS ETC. HE CLAIMED HE HAD NEVER SEEN ANYTHING LIKE IT IN HIS LIFE. THIS IS THE THIRD SUBURBAN I HAVE OWNED AND I AM VERY UPSET THAT THIS WOULD HAPPEN. I WAS ALL SET TO HAVE MY 20 YR OLD SON TAKE THIS UP TO SCHOOL SO HE COULD MOVE OUT OF HIS DORM. HE COULD HAVE BEEN SERIOUSLY HURT IF THIS HAD HAPPENED ON THE NEW JERSEY TURNPIKE. *TR
May 07, 2012
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE BRAKE LINES FRACTURED WHILE THE BRAKES WERE APPLIED ON THE HIGHWAY. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 84,905 AND THE CURRENT MILEAGE WAS 85,049. UPDATED 5/7/12 *CN THE CONSUMER STATED HER HUSBAND DISCOVERED THE FRONT BRAKE LINE HAD RUPTURED. THERE WAS A HOLE IN THE BRAKE LINE IN THE ENGINE COMPARTMENT NEAR THE DRIVER'S SIDE FRONT WHEEL AND THE BRAKE LINE WAS SEVERELY CORRODED. UPDATED 05/25/12
Mar 27, 2012
I WAS TRAVELING NORTH ON RT.1 IN DELAWARE I SEEN A CAR ROLLED OVER ON ITS SIDE AND OFF THE ROAD I APPLIED MY BRAKES HARD TO STOP AND HELP THAT IS WHEN MY BRAKES FAILED. AFTER CHECKING ON THE DRIVER I LIMPED MY TRUCK TO THE NEAREST GAS STATION AND DISCOVERS MY BRAKE LINE HAD ROTTED OUT UNDER MY TRUCK BY THE FRONT WHEEL. THE CLIPS THAT SECURE THE BRAKE LINE TO THE FRAME SEEM TO BE THE PROBLEM. *TR
Dec 09, 2011
STEEL BRAKE LINES ON VEHICLE ARE SEVERELY CORRODED WITH OBVIOUS SECTION LOSS. BASED UPON MY EXPERIENCE WITH A SIMILAR VEHICLE, A LINE FAILURE DUE TO RUPTURE IS IMMINENT AND ALL LINES NEED TO BE REPLACED. THIS WILL BE NEITHER AN EASY NOR AN INEXPENSIVE TASK. ADDING INSULT TO INJURY IS THAT GM DOES NOT OFFER REPLACEMENT LINE SETS; IT'S ROLL YOUR OWN OR BUY AN (INCOMPLETE) AFTERMARKET SET (NO ONE OFFERS COMPLETE SET FOR JL4 REAR BRAKE ARRANGEMENT). THIS REALLY IS RIDICULOUS GIVEN THE COST, AGE, MILEAGE AND OTHERWISE EXCELLENT CONDITION OF THE VEHICLE. *KB
Nov 30, 2011
+ 18 more complaints for this component
POWER TRAIN
15 complaints
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE GEAR SHIFTED INTO THE NEUTRAL POSITION UNEXPECTEDLY WITHOUT WARNING. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.
May 31, 2016
THE VEHICLE IS A 4WD SUBURBAN 1500. WITH 2 WD DRIVE SELECTED AND DRIVING AT VARIOUS SPEEDS FROM 5 MPH TO 60 MPH THE VEHICLE WILL GO INTO NEUTRAL. THIS HAS HAPPENED 7 OR 8 TIMES. EACH TIME WAS IN TRAFFIC WHICH REQUIRED ILLUMINATING EMERGENCY FLASHERS AND PULLING TO SIDE OF ROAD. EVERY TIME PRESENTED A SAFETY ISSUE AND WAS FORTUNATE IT DIDN'T CAUSE AN ACCIDENT. ON ONE OCCASION I HAD JUST PASSED A SEMI ON THE INTERSTATE AND HAD JUST PULLED BACK INTO TRUCKS LANE WHEN IT OCCURRED. DEALERSHIP COULD NOT DETECT A PROBLEM. THE GEAR SHIFT SELECTOR REMAINS IN "DRIVE", THE DASH SELECTOR REMAINS ILLUMINATED IN 2WD AND I GET NO MESSAGES ON INSTRUMENT PANEL MESSAGE CENTER. TO TROUBLESHOOT I SELECTED "AUTO 4 WD" ON DASH SELECTOR AND OPERATED FOR A WEEK WITH NO PROBLEM. I THEN SELECTED 2 WD AND THE PROBLEM REAPPEARED WITHIN 2 HOURS OF OPERATION. ONCE I STOPPED, I SELECTED 1,2,3 AND R ON GEAR SELECTOR WITH NO EFFECT. SELECTED NEUTRAL AND TURNED IGNITION OFF AND THEN RESTARTED WITH NO EFFECT (ON PREVIOUS OCCASION I HAD SELECTED PARK WITH VEHICLE RUNNING AND NOTICED A GEAR GRINDING NOISE SO DIDN'T WANT TO DO THAT AGAIN WITH ENGINE RUNNING). TURNED IGNITION OFF WITH GEAR SELECTOR IN NEUTRAL AND SELECTED AUTO 4 WD AND THEN RESTARTED ENGINE WHICH TOOK CARE OF PROBLEM. *TR
May 20, 2013
WHEN DRIVING IT WILL TRY AND ENGAGE THE 4 WHEEL DRIVE LOW. IT HAPPENED A YEAR AGO AND THEN AGAIN THIS WEEK. *TR
Aug 22, 2012
TRANSFERCASE ON SUBURUBAN BEGAN TO LEAK AROUND 80K MILES WHEN YOU PUT ON LIFT YOU'LL SEE LITTLE PIN HOLES IN THE TRANSFER CASE. THIS IS CAUSED BY A FAULTY DESIGN WHERE THE PUMP RUBS A HOLE FROM THE INSIDE OF THE T-CASE TO THE OUTSIDE. NUMEROUS COMPANIES HAVE MADE A MOD KIT TO ADDRESS THE ISSUE WHICH GM HAS NOT. YOU CAN PUT A TEMP BANDAGE ON IT USING JB WELD BUT THE CASE WILL NEED TO BE REPLACED. *TR
Jun 29, 2009
TRANSMISSION STARTED SLIPPING CAUSING A "SHUDDER" AROUND 55 MPH OR LOWER IF I AM HAULING SOMETHING. WE TOOK IN TO DEALER WHO SAID THE TORQUE CONVERTER CLUTCH IS BAD AND THEY CAN REPLACE IT OR PUT IN A WHOLE NEW TRANSMISSION AT A COST TO US OF $3,300. AFTER SEARCHING ONLINE I FOUND TSB #050730017 WHICH OUTLINES THIS KNOWN PROBLEM. I HAVE SEVERAL FRIENDS WHO HAVE HAD THIS SAME PROBLEM. IF THIS MANY PEOPLE ARE HAVING THIS PROBLEM AND IT IS KNOW BY GM I FEEL IT SHOULD BE HANDLED BY THEM. THE TECHNICIAN THAT HANDLED OUR REPAIR SAID THAT THE TRANNY FLUID SHOULD BE CHANGED EVERY 25-30K MILES SINCE WE LIVE IN A MOUNTAINOUS AREA AND OCCASIONALLY PULL A SMALL HORSE TRAILER. THE MANUAL STATES THAT IT SHOULD BE CHANGED EVERY 50K MILES WITH NO REFERENCE TO TERRAIN. I FEEL THAT GM SHOULD COVER THE COST OF THIS REPAIR SINCE THEY KNOW ABOUT THE PROBLEM AND HAVE DONE NOTHING TO NOTIFY OWNERS OF THE ISSUE OR HOW TO CORRECT IT. *TR
Mar 25, 2009
+ 10 more complaints for this component
STEERING
14 complaints
TL-THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH. THE STEERING WHEEL SEIZED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD IN HER SUB DIVISION. THE CONTACT HAD THE VEHICLE PUSHED INTO HER DRIVEWAY. THE VEHICLE HAD NOT BEEN TAKEN TO AN DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN MADE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 100,000.LJ
Feb 20, 2014
IT MAKES A CLUNKING NOISE WHEN TURNING THE STEERING WHEEL. *TR
Jun 02, 2013
BAD KNOCKING NOISE WHEN TURN STEERING WHEEL VERY SCARY NO MATTER WHO OR WHICH DIRECTION YOU TURN STEERING WHEEL THERE IT IS THIS HORRIBLE NOISE COME ON CHEVY THIS IS A FAMILY CAR IT SHOULD BE SAFE IS SCARY CHEVY DON'T BE A BLE TO DO SOMETHING BECAUSE IS ALREADY AT 75,000 AND I HAVE THIS PROBLEM SINCE IT WAS 23K MILES WHAT'S GOING ON WITH YOU CHEVY PEOPLE. *TR
Apr 14, 2009
I HAVE A 2004 CHEVY SUBURBAN THAT HAS A BAD VIBRATION AND CLUNKING NOISE COMING FROM THE STEERING WHEEL. I HAVE ADDRESSED THIS ISSUE WITH THE DEALERSHIP AND THEY STATE THEIR IS NO RECALL, BUT I KNOW OF 4 PEOPLE WITH CHEVY TRUCKS WITH THE SAME ISSUE. I HAVE ALSO DONE SOME RESEARCH ONLINE AND FOUND MULTIPLE PEOPLE COMPLAINING OF THE SAME ISSUE. I AM NOT SURE IF LEFT UNFIXED WHAT MIGHT HAPPEN, BUT I REALLY DO NOT WANT TO GET IN AN ACCIDENT AND HURT MYSELF OR OTHERS. I ONLY HOPE WITH YOUR HELP WE CAN FIND A SOLUTION TO THIS PROBLEM WITH CHEVROLET VEHICLES. THANK YOU. *TR
Mar 04, 2009
UNDER WARRANTY, BROUGHT CAR IN FOR LOOSE, VIBRATING STEERING WHEEL IN 2004. DEALERSHIP DID SOMETHING TO MAKE IT QUITE BUT 3 MONTHS LATER IT WAS DOING IT AGAIN. TOOK IT IN AGAIN AND THEY SAID TO GET THE CAR GREASED. IT ONLY LASTS A LITTLE WHILE. SO HAS TO BE REPEATEDLY DONE. I'M AFRAID SOMETHING IS GOING TO BREAK. *TR
Jan 21, 2009
+ 9 more complaints for this component
ENGINE AND ENGINE COOLING
13 complaints
DRIVING DOWN THE ROAD ONE DAY AND REDUCED ENGINE LIGHT COMES ON. MY SUBURBAN SLOWS TO ABOUT 35MPH AND WILL NOT GO ANY FASTER. THIS OCCURS ABOUT 15 TIMES A MONTH. I AM CONCERNED ABOUT PEOPLE DRIVING BEHIND ME WHEN IT COMES TO A SUDDEN SLOW IF I CAN NOT GET OFF THE ROAD. WE HAVE BROUGHT IT TO A DEALERSHIP 3 TIMES. THEY DID NOT KNOW WHAT WAS WRONG. WE HAVE CHANGED THE THROTTLE PEDAL POSITIONING SENSOR, MAP SENSOR, CRANK SENSOR, KNOCK SENSOR, SPARK PLUGS, SPARK PLUG WIRES. NOTHING HAS WORKED. *TR
Jul 29, 2011
2004 CHEVY SUBURBAN W/80,000 MI. USED FOR TOWING RV-"REDUCED ENGINE POWER". CODES ARE NOT SPECIFIC FOR THE PROBLEM AND MULTIPLE REPAIRS HAVE NOT FIXED PROBLEM. THIS IS AN EXTREME HAZARD WHEN TOWING AS RIG CANNOT MOVE OFF THE ROAD WITH SO LITTLE POWER. I AM READING MANY POSTS ONLINE FOR THE SAME ISSUE. *TR
Mar 18, 2011
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 3-5 MPH THE VEHICLE STALLED. THE WARNING LIGHT DISPLAYED REDUCED ENGINE POWER. SHE ENGAGED HER HAZARD LIGHTS AND PULLED OVER TO THE RIGHT SIDE OF THE ROAD. SHE TURNED THE VEHICLE OFF AND WAITED A FEW SECONDS AND WAS ABLE TO RESTART IT. WHEN SHE RESTARTED THE VEHICLE THE REDUCED ENGINE LIGHT WAS STILL ON AND SHE TURNED THE VEHICLE OFF AGAIN AND RESTARTED IT. THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 104,788.
Feb 15, 2011
I BOUGHT A NEW 2004 CHEVROLET SUBURBAN 1500 LS IN EARLY SEPTEMBER 2005. ONE EVENING I WENT TO A RESTAURANT TO EAT, WENT INSIDE AND WAS SEATED. MAYBE 5 MINUTES PASSED, COULD HAVE BEEN LESS. THE OWNER BEGAN YELLING THAT A VEHICLE IN THE LOT WAS ON FIRE. I LOOKED OUT THE WINDOW AND SAW WHAT I THOUGHT WAS A CAR NEXT TO MINE BELLOWING SMOKE. I RAN OUTSIDE TO MOVE MY 2004 SUBURBAN AWAY FROM THE BURNING CAR AND TO MY AMAZEMENT DISCOVERED IT WAS MY SUBURBAN! THERE WAS ABSOLUTELY NO PRIOR INDICATION OF ANYTHING WRONG SUCH AS AN OVER-HEATED ENGINE. NO INDICATION OF ANY MALFUNCTION WHATSOEVER. THE ENGINE WAS COMPLETELY OFF WHEN THIS FIRE STARTED. *TR
Apr 14, 2010
I HAVE A 2004 CHEVY SUBURBAN 1500 WITH 90K MILES. IN NOVEMBER 2008 AT 80K MILES I NOTICED THE HEATER WASN'T HEATING. CHECKED AF TO FIND IT WAS A GAL LOW. NO LEAKS DETECTED ANYWHERE AND NO SMOKING FROM EXHAUST. A FEW WEEKS LATER THE SAME THING HAPPENED. AFTER TAKING THE VEHICLE TO 3 GARAGES INCLUDING ONE AUTHORIZED GM DEALER, ALL DIAGNOSTIC TEST WERE NEGATIVE FOR CRACKED HEADS OR HEAD GASKETS. SUGGESTIVE OF PROBLEM BUT NOT DEFINITIVE. THE GM DEALER STARTED AN OIL CONSUMPTION STUDY D/T HAVING TO ADD 1 - 1.5 QUARTS OIL EVERY 1500 - 2000 MILES. IN AND OUT OF THE SHOP UNTIL JUNE 2009 WHEN WE EXPERIENCE SUDDEN LOSS OF OIL PRESSURE, ENGINE STARTED KNOCKING BUT NOT SMOKING. I CHANGED THE OIL AGAIN AND DROVE THE VEHICLE THE NEXT MORNING. MADE IT 25 MILES WHEN OIL PRESSURE DROPPED AGAIN AND ENGINE STARTED KNOCKING. I ACTUALLY DROVE THE VEHICLE BACK HOME UNDER FULL POWER BUT ALARMS GOING OFF AND NO OIL PRESSURE. I PULLED THE OIL PAN OFF AND FOUND THE ROD BEARINGS BURNED AND CRYSTALLIZED. NOW LOOKING AT NEW ENGINE. GM DENIES PROBLEM WITH THAT MODEL ENGINE AND REFUSES TO OFFER ANY ASSISTANCE. JUST PRIOR TO EXPERIENCING THE ENGINE PROBLEMS WE DID HAVE TO REPLACE THE CATALYTIC CONVERTER. ALL OF INSTANCES STARTED AROUND 80K MILES. *TR
Aug 26, 2009
+ 8 more complaints for this component
FUEL SYSTEM, GASOLINE
13 complaints
I HAVE A 2004 CHEVY SUBURBAN WITH 93409 MILE, HAS BEEN WELL TAKEN CARE OF. A FEW MONTHS AGO I NOTICE IT WAS HAVING A HARD TIME STARTING. LAST WK WE RAN OUT OF GAS AT 1.4 TANK AND THIS WEEKEND WHILE THE FAMILY WAS ON A TRIP PULLING A TRAILER WE RAN OUT OF GAS AT 1/2 TANK, IF YOU GO BY THE GAS GAGE. WE COULD HAVE BEEN BADLY HURT IF WE WERE ON A HILL, OR SOMETHING WHEN WE ALL OF A SUDDEN HAVE NO POWERSTEERING, BRAKES, ETC. *TR
May 09, 2011
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FUEL GAUGE WAS READING INACCURATELY AND HE WAS UNABLE TO DETERMINE HOW MUCH FUEL WAS IN THE VEHICLE. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 95,000 AND THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
May 02, 2011
FUEL GAUGE IS NOT ACCURATELY REPORTING FUEL LEVEL. WHEN FUEL LEVEL IS TOO LOW, VEHICLE SHUTS DOWN AND WILL NOT RESTART. LOW LEVEL WARNING LIGHT DOES NOT COME ON. VEHICLE HAS TO BE JUMP STARTED IN ORDER TO RESET SECURITY MECHANISM. CAN CAUSE TRAFFIC ISSUES AND/OR COLLISION FROM ABRUPTNESS OF ISSUE AND HAPPENS WITHOUT WARNING WHEREVER YOU ARE. I CAN JUST IMAGINE WHAT A PROBLEM IT WOULD BE IF IT HAPPENED IN AN INTERSECTION OR RUNNING DOWN THE HIGHWAY. SINCE THE VEHICLE SHUTS DOWN, THIS WOULD MEAN POWER STEERING AND POWER BRAKES WOULD BE NON-FUNCTIONAL INCREASING THE POTENTIAL RISK FOR AN ACCIDENT OR COLLISION. *TR
Aug 10, 2009
2004 SUBURBAN HAD LEAK IN GAS TANK. EVAP LINES ON TOP OF FUEL TANK LEAKING GAS OVER TANK AND ON GROUND. HAD LINES REPLACED ON DEC.16, 2008 AND LEAK HAS REAPPEARED JAN. 11, 2009. *TR
Jan 13, 2009
PARKED IN A WET, MUDDY FIELD, NOT RUNNING, MY 2004 CHEVROLET SUBURBAN, CAUGHT FIRE AND EXPLODED. *TR
Mar 22, 2008
+ 8 more complaints for this component
AIR BAGS
11 complaints
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS IN MOTION, THE DRIVER'S SIDE AIR BAG DEPLOYED WITH FORCE. A YELLOW SUBSTANCE EMITTED INSIDE THE VEHICLE WHEN THE FAILURE OCCURRED. THE DEPLOYMENT OCCURRED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Mar 27, 2019
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. AFTER TURNING THE IGNITION KEY TO START THE ENGINE, BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS ERRONEOUSLY DEPLOYED. DURING THE INCIDENT, THE DRIVER SUSTAINED CHEST AND FACIAL BRUISES AND LACERATIONS. THE FRONT PASSENGER SUSTAINED BRUISES AND LACERATIONS TO BOTH ARMS AND HANDS. MEDICAL ATTENTION WAS NOT RECEIVED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Jul 24, 2015
AIRBAG SYSTEM FAILED AND COMPONENTS NEED TO BE REPLACED...UPDATED 08/27/15 *BF
Jun 25, 2015
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT FELL ASLEEP AND CRASHED THE VEHICLE INTO A TREE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER RECEIVED INJURIES TO THE FACE AND NECK. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 190,000.
Apr 03, 2009
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 2500. THE CONTACT'S HUSBAND WAS INVOLVED IN A FRONTAL CRASH. WHILE DRIVING 40 MPH, A DEER JUMPED IN FRONT OF THE VEHICLE AND DROVE INTO A DITCH. THE FRONT END WAS COMPLETELY DAMAGED. THE INSURANCE COMPANY CLAIMED THAT THE VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
Jan 18, 2008
+ 6 more complaints for this component
TIRES
11 complaints
WHILE DRIVING AT ABOUT 45 THE TIRE WENT FLAT. THE TIRE HAD SEVERAL CRACKS AROUND THE SHOULDER AND APPEARS SEVERAL WERE GETTING READY TO CHUNK OFF. A COUPLE APPEAR TO GO ALL THE WAY THROUGH THE TIRE CAUSING THE AIR LOSS.
Sep 07, 2013
WE WERE DRIVING SOUTHBOUND ON US HWY 131 JUST NORTH OF KALAMAZOO, MI. OUR WILDERNESS AT P255/70R16 SHREDDED AND ALMOST CAUSED US TO ROLL OVER. THE DAMAGE DONE TO THE VEHICLE WAS APPROXIMATELY $2400 PLUS $197 FOR TWO TIRES. WE BOUGHT SUBURBAN FROM A FORD DEALER IN WI IN DECEMBER 2011. THE TIRES WERE ON THE VEHICLE. WE FOUND OUT THAT THEY WERE RECALLED AND ALSO WERE 14 YEARS OLD. WE WENT TO THE FORD DEALER TO SEE ABOUT BEING REIMBURSED FOR THE TWO TIRES THAT THEY KNOWINGLY PUT ON THE SUBURBAN. THEY ACKNOWLEDGED THAT THEY PUT THE TIRES ON BUT CLAIMED IT WASN'T THEIR FAULT AND THEY DIDN'T HAVE TO KNOW ALL THE TIRES THAT HAVE BEEN RECALLED. WE THEN FILED A COMPLAINT WITH FIRESTONE. NINE MONTHS AFTER WE FILED THE COMPLAINT, SENT THE EVIDENCE, ALL PAPERWORK, THE TIRE WITH SHREDDED PIECES, AND COST OF REPAIRS, WE RECEIVED A NOTE THAT FIRESTONE WAS NOT LIABLE, THAT THE TIRE WAS 14 YEARS OLD, AND THAT THEY WOULD ONLY PAY FOR ONE TIRE. THEY SAID THAT THE TIRE WAS NOT PROPERLY INFLATED. WE TOOK THE AIR OUT WHEN IT WAS SENT BECAUSE UPS WOULDN'T TAKE IT WITH AIR IN IT. WE CURRENTLY HAVE THE SECOND TIRE. IT HAS EXCELLENT TREAD. THERE IS NO WAY OF KNOWING FROM LOOKING AT IT THAT IT IS A HAZARD. SHOULDN'T A TIRE COMPANY THAT RECALLED TIRES HAVE TO REPLACE THEM EVEN IF THEY ARE OLD? WE HAVE PICTURES TO SHOW THAT THE TIRE WENT COMPLETELY BALD AND NEVER WENT FLAT. *TR
Apr 26, 2013
A TIRE BLEW OUT. SPARE TIRE HOIST WAS INOPERABLE. HAD TO CUT SPARE TIRE HOIST OFF WITH A RECIPROCATING SAW. ON THE SIDE OF THE ROAD FOR 4 HOURS. HAVE HEARD OF MANY WITH SAME PROBLEM. POOR DESIGN IN A HIGHLY CORROSIVE ENVIRONMENT. *TR
Jun 22, 2010
I WAS DRIVING MY VEHICLE AND HAD A FLAT TIRE. I COULD NOT GET MY SPARE TIRE TO COME DOWN AS IT WAS SEIZED UNDER TH BACK OF THE VEHICLE. I HAD A REPAIR SHOP FIX IT AND THEY ADVISED ME THIS IS COMMON ON ALL GENERAL MOTOR VEHICLES THAT SALT GET INSIDE THEM AND RUSTS OUT THE SPARE TIRE HOIST UNIT MAKING IT IMPOSSIBLE TO GET THE TIRE DOWN. I AM CONCERNED AS IT COULD HAVE HAPPENED TO MY WIFE AND KIDS ON A COLD NIGHT. AFTER LOOKING ONLINE THIS IS A MAJOR PROBLEM THAT MOST PEOPLE DO NOT REALIZE UNTIL THEY GET STRANDED WITH A FLAT TIRE.
Feb 08, 2010
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE SPARE TIRE HOUSING UNIT WAS DEFECTIVE WHICH MADE IT IMPOSSIBLE TO REMOVE THE SPARE TIRE WHEN HE NEEDED IT. THE DEALER ADVISED HER TO NOTIFY THE MANUFACTURER WHO STATED THAT THEY WOULD REIMBURSE HER FOR THE REPAIRS. THE VEHICLE WAS REPAIRED; HOWEVER, THE SPARE TIRE HOUSING MALFUNCTION HAS REOCCURRED. THE MANUFACTERER STATED THAT THEY WOULD NOT REIMBURSE HER TO HAVE THE HOUSING UNIT REPAIRED AGAIN. THE FAILURE MILEAGE WAS 120,000.
Nov 18, 2009
+ 6 more complaints for this component
VISIBILITY
8 complaints
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE BEGAN TO MANUALLY OPEN THE REAR LIFT GATE. WHILE OPENING THE LIFT GATE, THE GLASS DETACHED FROM THE HINGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Jul 05, 2011
WHILE DRIVING DOWN THE ROAD, THE REAR WINDOW FELL OFF OF THE VEHICLE. UPON INSPECTION, I NOTICED THE HINGES HOLDING THE WINDOW TO THE VEHICLE HAD BROKEN. THE REAR WINDOW IS HARDLY EVER OPENED, SO IT CANNOT BE DUE TO OVERUSE. IF I HAD BEEN DRIVING ON THE HIGHWAY IT MAY HAVE KILLED SOMEONE. INSTEAD I ONLY HAVE TO REPLACE MY ENTIRE REAR WINDOW. AFTER RESEARCHING THIS ONLINE, I FOUND THAT THIS HAS HAPPENED TO A LOT OF PEOPLE, BUT THAT THE MAKER OF THE VEHICLE DENIES THAT IT IS HAPPENING. *TR
May 03, 2010
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR LIFT-GATE GLASS IS SEPARATING FROM THE WINDOWS' HINGES. AS A CONSEQUENCE, THE GLASS MAY UNEXPECTEDLY FALL AND CAUSE A SERIOUS INJURY. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 57,000.
Sep 29, 2009
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT HEARD A NOISE COMING FROM THE VEHICLE. UPON FURTHER INSPECTION, SHE NOTICED THAT THE REAR PASSENGER SIDE WINDOW WAS CRACKING IN A SPIDER WEB PATTERN. SHE STATED THAT THE TINT ON THE GLASS WAS WEBBING IN A PATTERN. SHE THEN NOTICED THAT THE GLASS WAS EXPANDING AS IF SOMETHING WAS IN THE VEHICLE AND PUSHING THE GLASS OUTWARD. THE FAILURE CAUSED THE GLASS TO SHATTER. THE CONTACT CALLED THE DEALER AND THEY STATED THAT THEY WERE UNAWARE OF ANY FAILURE OCCURRING ON THIS YEAR, MAKE, AND MODEL VEHICLE. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE GLASS SHOP FOR REPAIR AT THE COST OF $190. SHE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE CONTACT WAS UNSURE IF THE FAILURE WAS CAUSED BY THE HEAT OUTSIDE. THE FAILURE MILEAGE WAS 89,000 AND CURRENT MILEAGE WAS 89,015.
Aug 06, 2009
OUR FAMILY WAS NOT HOME, THE CAR HAS BEEN PARKED IN THE DRIVEWAY AS NORMAL. MY NEIGHBORS WERE IN THE YARD AND SUDDENLY HEARD WHAT SOUNDED LIKE AN EXPLOSION. THEY LOOKED OVER AND THE REAR WINDOW HAD SHATTERED AND BLEW THE GATE OPEN. IT ALSO MELTED THE PLASTIC THAT HOLDS THE GLASS. IT SEEMS AS IF POSSIBLY THE REAR DEFROSTER MAY HAVE BEEN FAULTY ALTHOUGH THE VEHICLE HAS NOT BEEN MOVED IN 3 DAYS. GLAD SOMEONE WAS NOT STANDING BEHIND IT. IT BLEW GLASS ABOUT 10 FT. WAITING ON INS TO CALL BACK. *TR
Nov 17, 2008
+ 3 more complaints for this component
SEATS
7 complaints
THIS PROBLEM CONCERNS A 2004 CHEVROLET SUBURBAN. THE SEAT HEATER SWITCH, LOCATED ABOVE THE DRIVER'S DOOR ARMREST, TURNS ITSELF ON WHEN THE CAR IS OPERATING. THE HEATED SEAT BECOMES EXTRAORDINARILY HOT RAPIDLY AND IT IS DIFFICULT TO TURN OFF - EVERY BUMP AND JAR IN THE ROAD TURNS THE LIGHT AND THE SEAT BACK ON. THE LIGHT'S LOCATION WHICH INDICATES THE OPERATION OF THE HEATED SEATS IS DIFFICULT TO SEE AS WELL - ESPECIALLY WHEN THE SUN IS STRONG & I'M WEARING SUNGLASSES. LOOKING DOWN AND AWAY FROM THE ROAD AND TRAFFIC IS FAIRLY DANGEROUS. THIS DISTRACTION COULD EASILY EVOLVE INTO AN ACCIDENT AS THE DRIVER IS CONSTANTLY TRYING TO TURN THE HEATED SEAT OFF. I HAVE HAD THIS ITEM "REPAIRED" ONCE, YET THE PROBLEM CONTINUES. THE MOST MEMORABLE MOMENT WAS TRYING TO DRIVE IN A TORRENTIAL RAINSTORM ON THE INTERSTATE. I PULLED OVER FOR SAFETY BEFORE I TRIED TO TURN OFF THE LIGHT. THE MINUTE I PULLED BACK ONTO THE INTERSTATE, THE HEATED SEAT TURNED ITSELF BACK ON AND STAYED ON FOR THE NEXT 250 MILES. I KNOW I AM NOT THE ONLY PERSON WITH A 2004 SUBURBAN THAT SUFFERS FROM THIS PROBLEM. WE HAVE TAKEN THE FUSE OUT OF THE CAR THAT CONTROLS THE HEATED SEATS, BUT THAT ALSO AFFECTS THE ABILITY TO READJUST THE SEAT POSITION FOR THE INDIVIDUAL DRIVERS. THE HEATED SEAT DISTRACTION COMBINED WITH THE LOCATION OF THE SWITCH ARE DEFINITELY A SAFETY ISSUE AND SHOULD BE REPAIRED.
Nov 25, 2017
2004 CHEVY SEAT HEATER CAUGHT ON FIRE. CALLED CHEVY THEY WON'T DO ANYTHING. *TR
Mar 17, 2010
I WAS DRIVING ON THE HIGHWAY AT 60MPH WITH MY DAUGHTER, WHEN THE SECOND ROW SEAT (60/40) OF MY 2004 SURBURBAN BECAME UNLATCHED AND THE SEAT FLEW FORWARD. AFTER SEVERAL ATTEMPTS I WAS ABLE TO PUSH THE SEAT BACK TO IT'S LOCKED POSITION. LUCKILY MY DAUGHTER WAS WEARING HER SEATBELT OTHERWISE, SHE WOULD'VE INJURED HERSELF FACE FIRST ON REAR OF THE PASSENGER SEAT. I CONTACTED CHEVROLET, AND WAS NOTIFIED ALTHOUGH THIS IS A SAFETY ISSUE, THIS REPAIR ISN'T COVERED UNDER WARRANTY. *TR
Jun 04, 2009
POWER SEAT ON DRIVER'S SIDE QUIT WORKING ALONG WITH SEAT WARMERS ON BOTH FRONT SEATS. EXAMINATION FOUND THAT THE ELECTRICAL FEED AT THE REAR OF THE DRIVER'S SEAT HAD FAILED IN SOME MANNER, CAUSING HIGH RESISTANCE IN THE POWER AND GROUND CIRCUITS WHICH IN TURN LED TO ARCING AND BURNING OF THE PLASTIC CONNECTOR. THE AMOUNT OF DAMAGE TO THE CONNECTOR AND ITS PROXIMITY TO CARPETING AND POTENTIAL CONTENTS IN THE VEHICLE RAISES CONCERNS OF A POSSIBLE INTERIOR FIRE. *TR
Feb 16, 2008
THE SLIDE ASSEMBLY UNDER THE 2ND SEAT, DOES NOT WORK, SO THAT PASSENGERS CANNOT EASILY CLIMB INTO THE BACK SEAT. *TR
Feb 05, 2008
+ 2 more complaints for this component
VEHICLE SPEED CONTROL
7 complaints
TL* THE CONTACT OWNED A 2004 CHEVROLET SUBURBAN 1500. WHILE DRIVING 15 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE LEFT THE ROADWAY, RAN INTO A DITCH, WENT AIRBORNE AND FLIPPED ONTO THE PASSENGER SIDE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER TECHNICAL SERVICE BULLETINS: PIT3598 (SEAT) FOR ADJUSTMENT TO THE BRAKE AND ACCELERATOR PEDALS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
Oct 09, 2015
THE ENGINE LIGHT WOULD COME ON AND IMMEDIATELY THE STABILITY SYSTEM DISENGAGE LIGHT WOULD COME ON ALSO. THE VEHICLE WOULD GO DOWN TO APPROXIMATELY 1500 RPM AND DROP THE SPEED TO 50-55 MPH, ON THE FREEWAY. THE SPEED LIMIT IS 65 AND WE WERE IN THE MIDDLE LANE OF 3 LANES. IT HAS HAPPENED NUMEROUS TIMES NOW. I HAVE TAKEN THE VEHICLE TO A MECHANIC 3 TIMES. A DIAGNOSTIC TEST WAS RAN EACH TIME AND EVERY TIME THERE DIFFERENT CODES THAT POP UP, ONE DIFFERENT FROM THE PREVIOUS. *TR
Jul 17, 2012
TRAFFIC CITATION ISSUED TO MY HUSBAND WHILE DRIVING MY 2004 CHEVROLET SUBURBAN DUE TO FAULTY SPEEDOMETER ON 6/29/07.
Jul 13, 2007
THE SPEEDOMETER HAS GONE OUT. I HAVE READ MANY ENTRIES ON A WEBSITE THAT THIS WA S AN ONGOING PROBLEM WITH CHEVROLET TAHOES., AND THE PRICE TO GET IT FIXED RANGED FROM $400 TO $1000. THAT WAS A BIT TO EXPENSIVE. I THINK THERE NEEDS TO BE A RECALL . THIS CAR IS ONLY 3 YEARS OLD. THIS SHOULDN'T BE HAPPENING. *AK
Jul 11, 2007
THE SPEEDOMETER ON MY 2004 SUBURBAN FAILED.*AK
Mar 20, 2007
+ 2 more complaints for this component
POWER TRAIN,ELECTRICAL SYSTEM
4 complaints
INSTRUMENT CLUSTER SHORTS OUT AND GEAR INDICATOR GOES BLANK. NO MESSAGE CENTER INFORMATION WARNINGS ARE DISPLAYED. PART IS DEFECTIVE AND CAR MAKERS SHOULD REPLACE IT. NOT KNOWING WHAT GEAR VEHICLE IS IN CAN LEAD TO DEATH IF VEHICLE LEFT IN NEUTRAL AND ROLLS AWAY. GM NEEDS TO FIX THIS EXPENSIVE PROBLEM. ALSO 4L60E TRANSMISSION ON THESE VEHICLES FAILS AND STARTS SLIPPING BECAUSE OF DEFECTIVE SUN SHELL AND REAL PISTON SEAL. GM SHOULD RECALL ALL THESE BAD TRANSMISSIONS. WARRANTY SHOULD HAVE BEEN FOR LIFE. WHY SHOULD SUCH AN EXPENSIVE PART TO REPAIR FAIL UNDER NORMAL USE? RECALL ! BOTH THESE PARTS FAIL WHEN DRIVING. ALL WARNING OF VEHICLE CONDITIONS ARE SENT TO FAILED CLUSTER. VEHICLE WAS MADE IN MEXICO FOR RE-IMPORTATION AND SALE IN USA AND MAYBE PARTS SUPPLIERS IN MEXICO PROVIDED DEFECTIVE PARTS. MANY PEOPLE HAVE SUFFERED FINANCIAL LOSS TRYING TO FIX THESE PROBLEMS, LASTLY, THE EMISSION SOLENOID NEAR THE TANK ALSO FAILS. VEHICLE MAY NOT PASS EMISSION. *TR
Jan 15, 2017
TRANSFER CASE HAD TO BE REPLACED BEFORE 70000 MILES DUE TO BEARING. PASSENGER AIR WENT OUT AND ONLY BLEW HOT AFTER A BATTERY CHANGE, HAD TO REPLACE ENTIRE AIR SYSTEM. AIR SYSTEM WENT OUT AGAIN WITH 2ND BATTERY REPLACEMENT, BUT DEALER WAS ABLE TO "RESET" IT. SPEEDOMETER ONLY WORKS SOMETIMES. BINDING NOISE IN STEERING COLUMN , HAS BEEN LUBED NUMEROUS TIMES WHILE WAITING FOR CHEVY TO ISSUE A RECALL ACCORDING TO DEALER. THIS VEHICLE IS DRIVEN UNDER 15000 MILES A YEAR. *TR
Jan 19, 2011
VEHICLE IS A 4WD MODEL, EQUIPPED WITH ELECTRONICALLY CONTROLLED TRANSFER CASE. THE CONTROL ONLY WORKS INTERMITTENTLY. SEVERAL TIMES I HAVE BEEN CAUGHT IN A SNOWSTORM AND UNABLE TO USE THE 4WD. THIS IS A SERIOUS SAFETY ISSUE. I HAD THE CONTROL REPAIRED ONCE, BUT THE PROBLEM QUICKLY RETURNED. I AM TOLD THIS IS A VERY COMMON PROBLEM WITH 4WD CHEVROLET AND GMC TRUCKS, FOR MANY MODEL YEARS. *TR
Feb 19, 2009
I WAS DRIVING ALONG THE FREEWAY AND I NOTICED THAT ON THE COMPUTERIZED DASHBOARD, THE SERVICE TIRE MONITOR WAS FLASHING. I WAS DRIVING 50 MPH AND WHEN I LOOKED AT THE SPEEDOMETER, THE GAUGE WENT UP TO 120 MPH AND EVEN THOUGH I TURNED THE ENGINE OFF THE GAUGE IS STILL AT 120 MPH. I ALSO NOTICED THAT THE BATTERY GAUGE IS NOT WORKING, BECAUSE THE GAUGE IS NOT MOVING AT ALL AND WHEN I LOOKED AT THE RPM GAUGE, I WAS ONLY PRESSING THE GAS SLIGHTLY, THE RPM GAUGE WENT UP TO THE MAXIMUM LEVEL. WHEN I WAS COMING BACK HOME FROM WORK THE SAME DAY, WHEN I STARTED THE ENGINE I FELT IT RIGHT AWAY THAT WHENEVER I PUT MY FOOT ON THE GAS, THE VEHICLE IS JUST MOVING SLOWLY, UNTIL IT STOPPED MOVING. I HAVE IT TOWED TO BILL HEARD DEALERSHIP AND THEY FOUND OUT THAT IT WAS THE TRANSMISSION WAS TORE AND ACCORDING TO THE DEALERSHIP THAT I NEED TO HAVE A NEW TRANSMISSION. THIS VEHICLE IS A 2004 CHEVROLET SUBURBAN, BOUGHT IT BRAND NEW. RIGHT NOW WE HAVE 67,880 MILEAGE AND WE ONLY HAVE THIS VEHICLE FOR 4 1/2 YEARS. FEW MONTHS PRIOR TO THIS INCIDENT, I RECEIVED A LETTER FROM GM, ABOUT A CONDITION THAT MAY DEVELOP ON THIS VEHICLE WHICH IS WHERE ONE OR MORE OF THE INSTRUMENT PANEL GAUGE NEEDLES MAY STICK, FLUTTER OR BECOME INOPERATIVE AND MAY CAUSE INACCURATE READINGS, INCLUDING THE SPEEDOMETER AND THE FUEL GAUGE. I HAVE KEPT THAT LETTER AND CALLED THE GM AND I WAS ADVISED TO TAKE THE VEHICLE TO THE DEALERSHIP. I WAS JUST WANDERING, BECAUSE IT ALL HAPPENED IN ONE DAY. I DON'T KNOW IF THIS PROBLEM IS RELATED TO THE TRANSMISSION. *TR
Jul 15, 2008
ENGINE
4 complaints
EXHAUST MANIFOLD LEAK CHECK ENGINE LIGHT ON BOLTS BROKEN ON EXHAUST MANIFOLD. *TR
Sep 04, 2014
GM TSB 06-06-019B GRADUAL COOLANT LOSS (JUNE 2007) MY VEHICLE IS SHOWING SIGNS OF COOLANT LOSS. SAMPLED OIL VIA CATERPILLAR, RESULTS SHOW COOLANT IN OIL. CHANGED OIL AND FOUND SLUDGE IN OIL FILTER. BOUGHT VEHICLE FROM A DEALER "AS IS-NO WARRANTY" . CANNOT BELIEVE A PROFESSIONAL SHOP "MISSED THIS" ON THEIR VEHICLE INSPECTION/PREP FOR RE-SALE. WILL BE TAKING TO DIFFERENT DEALER FOR COOLANT PRESSURE TEST 09.09.14 TO VERIFY WHAT I ALREADY KNOW. MY VEHICLE HAS THE CASTECH CYLINDER HEADS. THIS IS A REPAIR THAT I CANNOT PAY FOR OUT OF POCKET AT THIS TIME. I'M HOPING FOR OUT OF WARRANTY ASSISTANCE TO HELP W THIS REPAIR. FOUND THOUSANDS OF COMPLAINTS REGARDING THIS ISSUE ON-LINE AND IN GM FORUMS. SOMEONE WILL EVENTUALLY HAVE AN ENGINE SEIZE OR CATCH FIRE ON THEM. *TR
Sep 04, 2014
DRIVING ON INTERSTATE ROAD AND THE VEHICLE CEASED RUNNING. PULLED OFF ROAD AND HAD TO BE TOWED BACK TO GARAGE. NO VEHICLE FUNCTION WORKED EXCEPT EMERGENCY FLASHERS. VEHICLE JUST "DIED" AND STOPPED OPERATING. *TR
May 22, 2014
THE REAR EXHAUST MANIFOLD BOLTS ON BOTH THE DRIVER'S SIDE AND PASSENGER SIDE ARE BROKE AND NOW THE VEHICLE HAS AN EXHAUST LEAK. *TR
Sep 20, 2012
STEERING,SERVICE BRAKES, HYDRAULIC
4 complaints
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL REQUIRED GREATER EFFORT TO TURN. THERE WAS A LOW POWER RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE SERVICE BRAKE BOOSTER WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 05V043000 (SERVICE BRAKES, HYDRAULIC), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE AND CURRENT MILEAGES WERE 23,400. UPDATED 08/28/09. *LJ UPDATED 08/31/09.*JB
Aug 04, 2009
DT*: THE CONTACT STATED WHILE TRAVELING 5 MPH, THE POWER STEERING FAILED, THEN BOTH FEET WERE USED TO STOP THE VEHICLE. IT WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE POWER STEERING AND BRAKE BOOSTER SYSTEM FAILED AND BOTH COMPONENTS WERE REPLACED.
Sep 21, 2006
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH, THE POWER ASSIST STEERING AND THE POWER ASSIST BRAKES FAILED SIMULTANEOUSLY, CAUSING A LOSS OF VEHICLE CONTROL. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO DETERMINED THE POWER STEERING PUMP AND BOOSTER HAD FAILED, ALONG WITH THE BOOSTER THAT LED TO THE POWER ASSIST BRAKE SYSTEM.
Aug 11, 2006
AFTER TAKING 90-DEGREE RIGHT TURN FROM STREET INTO PARKING LOT THE ABILITY TO STEER AND BRAKE 2004 CHEVROLET SUBURBAN WAS LOST, ALTHOUGH FORWARD MOTION WAS STILL POSSIBLE (I.E. THE VEHICLE DID NOT STALL). AFTER RESTARTING VEHICLE FORWARD MOTION WAS POSSIBLE BUT STEERING AND BRAKING WERE STILL NOT WORKING. UPON A SECOND RESTART STEERING AND BRAKING WERE RESTORED, ALTHOUGH SOME LIGHTS ON THE INSTRUMENT PANEL FLICKERED. THE VEHICLE WAS TOWED TO APPLEWAY CHEVROLET IN SPOKANE, WA. THE SERVICE DEPARTMENT AT THE DEALERSHIP INITIALLY INDICATED THERE WAS NO PROBLEM WITH THE VEHICLE BECAUSE THEY COULD NOT REPRODUCE THE DEFECTIVE BEHAVIOR. SUBSEQUENTLY, THE SERVICE DEPARTMENT WAS INSTRUCTED TO KEEP THE VEHICLE UNTIL THE PROBLEM IS IDENTIFIED AND RESOLVED.*AK
Jun 08, 2004
UNKNOWN OR OTHER
3 complaints
CRACKED DASH, NEVER REMOVED, GARAGE KEPT. CRACKED RUNS THROUGH DASH FROM FRONT WINDOW TOWARDS RADIO CLUSTER. DASH HAS SHARP PIECES THAT IN ACCIDENT CAN EASILY BE BROKEN OFF.
Jan 15, 2018
MULTIPLE COMPLAINTS. - TACHOMETER DOES NOT WORK CORRECTLY - DOES NOT WORK SOME OF THE TIMES; WILL STICK IN DIFFERENT PLACES, ETC; DATE OF FAILURE: FEB 2008 - STEERING COLUMN HAS AUDIBLE/PHYSICAL THUMBING/BANGING WHEN TURNING LEFT OR RIGHT - DATE OF FAILURE: 02/01/2008 (32,000 MILES); - A/C SOMETIMES GOES TO BLOWING HEAT - WHEN TURNED OFF AND ON IT WILL SWITCH TO A/C - NOT ALWAYS - SOMETIMES TURNING AUTO OFF AND THEN ON WILL FIX PROBLEM - DATE OF FAILURE FIRST NOTICED 06/01/2006; - DRIVER SIDE SEAT HEATER - WHEN I TURN IT ON I SMELL ELECTRICAL WIRES BURNING - DATE OF FAILURE - 03/06/08; - A/C - THERE IS A HIGH PITCHED NOISE (LIKE VACUUM) COMING FROM THE RIGHT REAR OF THE VEHICLE WHEN A/C IS ON AND THE AUTO IS AT IDLE - DOES NOT DO IT ALWAYS - THIS NOISE IS VERY AUDIBLE INSIDE AND OUTSIDE OF VEHICLE - DATE OF FAILURE: 09/26/2005; *TR
Mar 12, 2008
ON MY 2004 CHEVY SUBURBAN THE HOUSING UNIT FOR THE SPARE TIRE WILL NOT RELEASE THE SPARE TIRE TO COME DOWN, SO YOU CAN FIX A FLAT. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE IF YOU CAN'T GET THE SPARE TIRE DOWN, YOU CAN'T CHANGE THE FLAT--& YOU WILL BE STUCK ON THE HIGHWAY WITH CHILDREN--WE HAD NEVER USED THE SPARE TIRE BEFORE--BUT WHEN WE NEEDED IT, IT WAS INOPERABLE. *NM
Aug 18, 2006
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
3 complaints
TOTAL BRAKE FAILURE (VEHICLE HAS 95,387) MILES) AT 40 MPH IN MOTION. STABIL-TRAC LIGHT INDICATED AT THE TIME OF FAILURE, SERVICE BRAKE INDICATOR ON DISPLAY INFORMATION CONSOLE. . DEPLOYED 4WD LOW, DROPPED TO LOWER GEAR AND HIT EMERGENCY BRAKE TO STOP THE VEHICLE ON SHOULDER OF ROAD. GOT OUT OF VEHICLE SAW BRAKE FLUID ALL OVER THE SKIDS AND FRAME. CAUSE: TOWED TO LOCAL SHOP INDICATED THAT BRAKE LINES ON DRIVER SIDE AND LINES GOING TO FRONT WHEEL WERE COMPLETELY RUSTY AND "LIKE PAPER". THIS WAS UNSETTLING I DON'T LIVE NEAR SALTWATER BUT DRIVE THE VEHICLE A LOT IN WINTER. HAD I BEEN IN A DENSELY POPULATED AREA, THERE CERTAINLY WOULD HAVE BEEN LOSS OF LIFE. THIS VEHICLE WEIGHS OVER 6000 LBS AND NO BRAKES IS LIKE TO TRYING TO STOP A TRAIN. PLEASE INVESTIGATE SIMILAR FAILURES AS THIS FAILURE IN SIMILAR VEHICLES/ANY VEHICLE COULD CAUSE LOSS OF LIFE.
Oct 09, 2016
I WAS DRIVING AT HIGHWAY SPEED JUST STARTING TO EXIT OFF RAMP BRAKES WENT TO THE FLOOR AND DASH LIGHTS CAME ON FOR BRAKES,ALSO STABILITY LOSS MESSAGE CAME ON. COULD HAVE BEEN KILLED OR HAD SERIOUS ACCIDENT.LUCKY DID NOT BUT IS A VERY SERIOUS ISSUE.BROUGHT TO SHOP AND WAS TOLD AND SHOWN ALL BRAKE LINES WERE RUSTED REAL BAD AND ONE BROKE OPEN WHILE I WAS EXITING THAT OFF RAMP.I CALLED GM BUT THEY DID NOTHING! I WAS VERY UPSET WITH THIS AND FEEL THIS SHOULD BE BROUGHT TO THE ATTENTION OF SOMEONE WHO WILL REALLY LOOK INTO THIS FOR THE SAFETY OF ALL.ALSO MY 1997 CHEVY CONVERSION VAN,AND MY HUSBANDS 2005 CHEVY SILVERADO THE SAME THING HAPPENED TO THOSE BRAKE LINES WHILE DRIVING BROKE OPEN DUE TO RUST,LOSING BRAKES WHILE DRIVING.VAN MILEAGE WAS 70000,AND SILVERADO MILEAGE WAS 75000.THIS IS SO DANGEROUS I URGE YOU TO PLEASE CHECK INTO IT BEFORE SOMEONE GETS KILLED.I RECENTLY SAW ON THE NEWS THAT SUBURU RECALLED CARS IN NORTHERN STATES FOR RUSTED BRAKE LINES SAME AS THIS.GM SHOULD BE DOING THE SAME. *TR
Jul 17, 2014
I HAD THE VEHICLE IN PARK, ON A HILL, AND WHEN I SHIFTED IT INTO DRIVE, FELT A POP IN THE PEDAL. THEN THE BRAKES WOULD NOT HOLD THE VEHICLE. I HAD A VERY DIFFICULT TIME STOPPING THE VEHICLE DUE TO THE LOSS OF BRAKE PRESSURE. THE BRAKES PEDAL WOULD JUST FALL TO THE FLOOR. MY HUSBAND CAME OUT AND FOUND ONE OF THE REAR BRAKE LINES WAS RUSTED AND LEAKING FLUID. THE BRAKE LINES HAVE VISIBLE RUST ON THE OUTSIDE OF THEM. *TR
Jun 30, 2014
STRUCTURE
3 complaints
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE REAR HATCH WOULD NOT OPEN. THE DEALER STATED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE CONTACT NOTIFIED THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. UPDATED 04/20/16*LJ *TR
Jan 05, 2016
THE REAR WINDOW LIFT HINGE ATTACHED TO THE GLASS TO THE TAILGATE IS DEFECTIVE. AFTER RESEARCHING THIS HINGE ONLINE, I LOCATED SEVERAL WITH THE SAME PROBLEM. THIS COULD CAUSE SEVERAL PROBLEMS IF THE GLASS WERE TO SEPARATE DURING TRAVEL AND SHOULD BE A HUGE SAFETY CONCERN FOR CHEVROLET. THE ESTIMATED REPAIR COST IS $1,300.00 FOR A DEFECTIVE PART THAT WILL JUST RE-OCCUR WITH IN A FEW YEARS AS SOME OF THE COMPLAINANTS OBSERVED ONLINE BY NEW OWNERS OF 2 YEARS. THIS PART IS DEFECTIVE AND NOT DUE TO NORMAL WEAR AND TARE. *TR
Dec 02, 2013
I OWN A 2004 CHEVROLET SUBURBAN. THE RIGHT HINGE FOR THE LIFTGATE WINDOW HAS CRACKED AND THERE IS A POSSIBILITY THAT WHEN DRIVING, THE WINDOW COULD FALL OFF IF WIND GETS WITHIN THE WINDOW AND THE HINGES. GM IS IGNORING ANY COMPLAINTS ON THIS EVEN THOUGH THEY ARE ALL OVER THE INTERNET. *TR
Sep 20, 2010
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
3 complaints
SPEED READS 120MPH AND NOT MOVING . *TR
Apr 03, 2015
AT FIRST I GOT A CHECK ENGINE LIGHT ON WITH CODE P0430, O2 SENSOR LOWER BANK 2, THEN BANK 1. REPLACED THOSE TWO WORK FOR A WEEK THEN RPM AND SPEEDOMETER GAUGE FLUCTUATE UP AND DOWN. I DROVE HOME FROM THE AIRPORT ONE NIGHT AND ALL GAUGE READING WENT ALL THE WAY UP. I WAS TRAVELING ON AN INTERSTATE WITH A SPEED LIMITED OF 55MPH AND THE READING IN MY CAR WAS OVER 120MPH. TOOK TO IN SHOP, SHOP RECOMMEND I NEED SPEEDOMETER SENSOR REPLACED. REPLACED THAT, NOW ALL THE INSTRUMENT GAUGE JUMP UP AND DOWN. SOMETIME ALL THE WAY FULL SOMETIME ALL THE WAY DOWN. FINALLY GOT TIRE OF TRYING TO FIX IT MYSELF AND TOOK THE CAR TO THE DEALER AND THEY FOUND OUT IT WAS A BAD DASH INSTRUMENT AND BAD CATYLETE-CONVETER. THANKS TO CHEVY IT COST ME HEADACHE, GUESSING TIME, GIVING FALSE READING AND MOST OF ALL THOUSANDS OF DOLLARS TO GET IT FIX RIGHT. *TR
Oct 08, 2014
THE SPEEDOMETER IS COMPLETELY GONE ALONG WITH SEVERAL GAUGES SUCH AS THE OIL, GAS, AND RPM METERS. I AM UNABLE TO TELL HOW MUCH GAS I HAVE OR HOW FAST I AM GOING. THIS HAS HAPPENED A LOT TO THESE VEHICLES OVER THE PAST 10 YEARS. GM OFFERED A REPAIR BUT ONLY FOR VEHICLES WHO WERE NOT OVER A CERTAIN MILEAGE. THIS IS A SAFETY ISSUE AND NEEDS TO BE REPAIRED IN ALL VEHICLES. ADDITIONAL, THE ELECTRICAL SYSTEM IS OUT OF WHACK. MY HEATED SEATS TURN ALL THE WAY UP TO HIGH WITHOUT ME PRESSING ANYTHING. MY TV SYSTEM IS NOT WORKING. EVERYTHING SEEMS TO BE FALLING APART. *TT
Apr 15, 2014
EQUIPMENT
3 complaints
2004 CHEVROLET SUBURBAN. CONSUMER STATES UNSATISFACTORY TRANSACTION *TGW THE CONSUMER STATED HE WAS UNABLE TO LOWER THE SPARE TIRE ON HIS VEHICLE. THE TIRE WAS STORED UNDER THE REAR OF THE VEHICLE ON A CABLE LOWERING MECHANISM. THE TIRE WOULD LOWER ONLY FOUR INCHES BECAUSE OF A SECONDARY LATCH SYSTEM. THE SYSTEM WAS SUPPOSED TO BE ABLE TO BE RELEASED ACCORDING TO THE OWNERS MANUAL. THE CONSUMER SPENT HOURS OVER A THREE DAY PERIOD OF TIME, TRYING TO GET THE TIRE LOWERED TO THE GROUND. HE TOOK THE VEHICLE TO THE DEALER TO HAVE THEM RELEASE IT. THE MECHANIC COULD NOT LOWER IT EITHER. THEY REMOVED THE ENTIRE MECHANISM AND THE TIRE AND AT THE CONSUMERS REQUEST THEY PUT IT IN THE CARGO AREA. THE CONSUMER STATED HIS CONCERN WAS THAT THE SYSTEM WAS IMPROPERLY DESIGNED. IT WAS SUSCEPTIBLE TO RUST AFTER A SHORT PERIOD OF TIME WHICH COULD ALLOW IT TO MALFUNCTION. *JB
May 11, 2010
2004 CHEV. SUBURBAN. JACK FAILED WHEN CHANGING TIRE. ALMOST FALLING ON MY DAUGHTER. THE JACK IS USE ON OTHER GM MODEL ALSO. *TR
Dec 25, 2007
WITHIN ONE MONTH OF VEHICLE PURCHASE CONSUMER BEGAN TO HEAR A LOUD PITCH SCREECHING NOISE ANY TIME THE VEHICLE WAS STOPPED WITH THE AIR CONDITIONER ON. NOISE CAN BE HEARD BOTH INSIDE AND OUTSIDE OF THE VEHICLE AT SOME DISTANCE FROM VEHICLE. NOISE HAS PROGRESSIVELY WORSENED OVER YEAR PERIOD AND OCCASIONALLY OCCURS WHILE VEHICLE IS IN MOTION WITH AIR CONDITIONER ON. *JB
Nov 08, 2005
SEAT BELTS
3 complaints
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THE REAR SEAT BELT WOULD NOT SECURE IN THE BUCKLE HOUSING. WHILE ATTEMPTING TO FASTEN THE SAFETY BELT, THE RECEIVER CLASP FRACTURED FROM THE VEHICLE. IN ADDITION, THE DRIVERS SAFETY BELT WOULD NOT REMAIN SECURED IN THE BUCKLE HOUSING WITH VERY LITTLE FORCE. THE CONTACT STATED THE VEHICLE HAD BEEN REPAIRED. THE CURRENT AND FAILURE MILES WERE 89,500.
Apr 29, 2010
THE MIDDLE SEAT BELT IN 2ND SEAT, WILL NEITHER RETRACT NOR PULL OUT. IT IS COMPLETELY STUCK. THE DEALERSHIP WILL CHARGE 263.00 TO FIX. WE ARE UNABLE TO USE THAT SEAT. *TR
Feb 05, 2008
DT*: THE CONTACT STATED THE VEHICLE WAS TAKEN IN FOR SEAT REPAIRS, THE INDEPENDENT MECHANIC DISCOVERED THE DRIVER'S SIDE SEAT BELT WAS NEVER ATTACHED TO THE FRAME. THE SEAT BELT WAS REATTACHED TO THE FRAME.
Jan 25, 2006
ENGINE AND ENGINE COOLING,AIR BAGS
2 complaints
The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving approximately 45 mph he noticed the temperature gauge increased to the high indicator. The engine coolant hot message was displayed. The contact stated that while attempting to pull over there was an abnormal popping noise and smoke was detected. The air bag warning light illuminated and the driver's side air bag deployed without impact or crash and struck the driver in the face, chest, and right hand. There was no medical attention provided, or a fire or police report filed. The vehicle was left on the side of the road. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.
Jan 03, 2023
UPON TURNING THE VEHICLE ON, THE AIR BAG DEPLOYED. THERE WAS A FIRE IN THE ENGINE. THERE WERE NO INJURIES. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Dec 29, 2004
VISIBILITY/WIPER
2 complaints
REAR TAILGATE GLASS HAS SEPARATED FROM THE GLUED ON HINGES AND DROPPED DOWN ON THE DRIVERS SIDE. THIS APPEARS TO BE AN ONGOING DESIGN, QUALITY ISSUE AND HAS HAPPENED ON A LARGE NUMBER OF SUV STYLE CHEVROLET VEHICLES AS CAN BE SEEN USING A SIMPLE INTERNET SEARCH CONCERNING THIS ISSUE.
May 22, 2019
HEARD RATTLE AND A WIND NOISE AS IF A DOOR OR WINDOW WAS PARTIALLY OPEN. REAR LIFTGATE GLASS PASSENGER SIDE HINGE PARTIALLY SEPARATED FROM WINDOW GLASS, ALLOWING THE STRUT WHICH LIFTS THE WINDOW UP NORMALLY TO PUSH THE TOP EDGE OF THE WINDOW UP ABOUT AN INCH. WHAT MAKES THIS DANGEROUS IS THAT IF AT HIGHWAY SPEED, THE WIND COULD HAVE EASILY CAUGHT THE LIFTED GLASS EDGE AND STRESS IT ENOUGH TO SHATTER AND INJURE SOMEONE OR DAMAGE A FOLLOWING VEHICLE. *TR
Aug 22, 2012
FUEL/PROPULSION SYSTEM
2 complaints
THE EXHAUST MANIFOLD BOLTS HAVE SNAPPED OFF, 4 OF THEM TO BE EXACT. EXHAUST FUMES CAN NOW LEAK INTO TO THE CAB AND POISON OCCUPANTS.
Mar 18, 2017
FUEL RUNNING OUT TOP OF GAS TANK AFTER FUELING
May 17, 2016
VEHICLE SPEED CONTROL,ENGINE
2 complaints
I WAS TRAVELING DOWN THE ROAD AT 60 MPH WHEN THE DISPLAY SAID "REDUCED ENGINE POWER" AND MY VEHICLE DECREASED IN POWER. IT DIDN'T MATTER HOW MUCH I PRESSED THE ACCELERATOR THE CAR WOULD ONLY GO 10 MILES AN HOUR. I PULLED OVER, CHECKED UNDER THE HOOD, EVERYTHING LOOKED FINE. STARTED IT AGAIN, IT DROVE FINE FOR ABOUT 2 MILES THEN THE SAME MESSAGE WAS DISPLAYED. I TURNED AROUND AND HEADED HOME DRIVING 10 MILES AN HOUR. *TR
Jun 30, 2014
DRIVING DOWN THE ROAD, WHEN ALL OF A SUDDEN "REDUCED ENGINE POWER". REPLACED THE THROTTLE BODY, PEDAL SENSOR, AND WIRING HARNESS WITHOUT ANY SUCCESS. GM WANTS 150 JUST TO PLUG IT INTO THEIR COMPUTER TO TELL ME WHAT I CAN GET DOWN FOR FREE WITH MY BUDDIES CODE READER....NO I WON'T LET MY WIFE OR CHILDREN DRIVE THE CAR. I ONLY DRIVE IT TO AND FROM WORK. HAD TO GO OUT AND BUY A TOYOTA JUST TO KEEP MY MIND AT EASE SO MY WIFE AND OR KIDS WON'T GET KILLED FROM THIS PROBLEM. IT SEEMS LIKE CHEVY/GMC DOESN'T CARE ABOUT THIS ISSUE UNTIL MULTIPLE PEOPLE DIE FROM THIS. I HOPE TO SEE THAT THEY WILL DO THE RIGHT THING. THINKING OF CONTACTING MY CONGRESS REPRESENTATIVE TO SEE WHAT THEY CAN DO TO HELP OUT US THAT ARE DEALING WITH THIS ISSUE. NOBODY ELSE IS. *TR
May 07, 2014
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
2 complaints
I LIVE NEAR FREDERICK, MARYLAND AND TODAY I DROVE MY 2004 SUBURBAN DOWN TO THE CUL DE SAC AT THE END OF OUR STREET GOING AROUND 20MPH, BUT WHEN I PRESSED THE BRAKES, I FELT THEM GO ALMOST TO THE FLOOR, SO I PUMPED/PRESSED THEM AGAIN TWICE AND EACH TIME THEY THEN WENT FULLY TO THE FLOOR BUT THE TRUCK WAS NOT STOPPING. I MANAGED TO PUT THE VEHICLE IN NEUTRAL AND PRESS THE EMERGENCY BRAKE TO GET THE VEHICLE STOPPED WITH THE FRONT TIRES JUST 3 FEET FROM MY NEIGHBORS LAWN. I THEN GOT OUT AND LOOKED UNDER THE VEHICLE AND THERE WAS BRAKE FLUID EVERYWHERE ALONG WITH A TRAIL OF IT ABOUT 30-40 FEET UP THE STREET FROM WHERE I FIRST PRESSED THE BRAKES. I TOWED THE TRUCK BACK TO MY DRIVEWAY AND LOOKED UNDERNEATH AND CAN SEE THAT ALL OF THE STEEL BRAKE LINES ARE HEAVILY RUSTED ALONG THE FRAME BELOW THE DRIVERS DOOR AREA. I COULD SEE THAT ONE OF THE LINES CLEARLY RUPTURED AND SPRAYED BRAKE FLUID EVERYWHERE. I STARTED LOOKING ON THE INTERNET AND SEE THE SAME SYMPTOM/PROBLEMS ARE ALREADY LISTED AS UNDER INVESTIGATION FOR 1999-2003 CHEVY TRUCKS UNDER NHTSA ACTION NUMBER : PE10010. MINE IS A 2004 MODEL YEAR BUT IT MAY HAVE BEEN BUILT IN LATE 2003. IN ANY CASE, I WAS EXTREMELY LUCKY THAT IT HAPPENED IN MY NEIGHBORHOOD AT 20MPH AND NOT ON THE HIGHWAY OR WHILE TOWING. CLEARLY GM HAS A PROBLEM AND THESE TRUCKS THAT NEEDS TO BE RECALLED AS THIS PROBLEM COULD KILL PEOPLE VERY EASILY! *TR
Oct 26, 2013
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND. THE CONTACT APPLIED EXCESSIVE PRESSURE TO THE BRAKE PEDAL BEFORE THE VEHICLE RESPONDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE MECHANIC ADVISED THAT THE HYDRO BOOST WOULD HAVE TO BE REPLACED BECAUSE BRAKE FLUID AND POWER STEERING FLUID WAS LEAKING FROM THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 05V043000 (SERVICE BRAKES, HYDRAULIC) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. *TR
Jan 25, 2013
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
2 complaints
INSTRUMENT CLUSTER FAILED AFTER EXTREME COLD TEMPERATURES, FUEL GAUGE, TEMPERATURE GAUGE, OIL PRESSURE GAUGE AND BATTERY CHARGING SYSTEM GAUGE. GM KNOWS ABOUT THE FAULTY GAUGES AND AS OF THIS DATE HAS NOT MADE A RECALL OF THE INSTRUMENT PANEL. CONSIDERING ALL LEGAL REMEDIES AFFORDED BY LAW AS THIS IS A PROBLEM THAT CAN BE RECTIFIED BY GM BY REPLACING THE AFOREMENTIONED FAULTY FACTORY EQUIPMENT. *TR
Sep 13, 2011
2004 SUBURBAN WITH LESS THAN 65000 MILES, CUTS OUT DRIVING AT VARIOUS SPEEDS, SITTING AT TRAFFIC LIGHT, UPHILL OR DOWN HILL. VEHICLE GIVES NO WARNING, NO LIGHTS LIGHT UP, JUST ALL OF A SUDDEN NO POWER. CAN START BACK UP SOMETIMES IMMEDIATELY, SOMETIMES AFTER SEVERAL MINUTES. AFTER RESEARCHING ONLINE SEEMS TO BE A COMMON PROBLEM ISSUE WITH THE VEHICLE, CALLED DEALER AND THEY SAID THERE IS NO RECALL EVEN THOUGH IT IS OBVIOUSLY A SAFETY ISSUE. *TR
Mar 09, 2009
VISIBILITY,STRUCTURE
2 complaints
WHILE DRIVING AT APPROXIMATELY 65 MPH ON AN INTERSTATE, THE SUN ROOF ON MY 2004 CHEVROLET SUBURBAN RIPPED OFF NARROWLY MISSING THE CAR FOLLOWING US. THE SUN ROOF WAS CLOSED AT TIME OF THE INCIDENT. OTHER THAN WHAT SOUNDED LIKE AN AIR LEAK, THERE WAS NO WARNING OR OTHER INDICATION OF PROBLEMS. THE SUN ROOF HAS RARELY BEEN OPENED SINCE THE CAR WAS PURCHASED AND DEFINITELY HAD NOT BEEN OPENED IN THE PAST 2 YEARS AT LEAST. *TR
Jun 14, 2011
BACK GLASS OF THE 2004 CHEVY SUBURBAN DISENGAGE FROM THE VEHICLE. THIS IS VERY DANGEROUS IT COULD COME OFF WHILE DRIVING AND STRIKE ANOTHER VEHICLE OR WORSE IT COULD FALL ON SOMEBODY CAUSING SERIOUS INJURIES. *TR
May 01, 2010
SUSPENSION
2 complaints
EXCESSIVE WEAR AND TEAR TO VEHICLES FRONT TIRES. 3 ATTEMPTS TO REPAIR WITH THE FINALLY ATTEMPT REPLACING THE TIRES AND PUTTING A TOTALLY DIFFERENT AND BRAND NEW ONES ON. THE NEW DIFFERENT TIRES THAT WERE PUT ON THE VECHICLE SHOWED THE EXACT SAME PROBLEM AS THE ORGINIAL ONES THAT THEY REPLACED. THE MILEAGE TIME FRAME FOR WEAR AND TEAR TO THE TIRES WERE A AVERAGE OF 800 MILES. FOR ATTEMPT WENT IN AT A MILEAGE OF 3961 AND FINAL ATTEMPT WENT BACK AT 6243. BETWEEN THAT MILEAGE 3 REPAIRS WERE DONE TO TRY TO CORRECT THE PROBLEM. VEHICLE SHOWS OUTER WEAR AND TIRE ON THE INSIDE OF BOTH FRONT TIRES. THE 3 ATTEMPTS TO CORRECT THE PROBLEMS WHERE ADJUST ALIGNMENT AND ADVISE CUSTOMER TO DRIVE. THE VEHICLE IS A 2004 CHECROLET SUBURBAN. *AK
Feb 02, 2005
WHILE DRIVING THERE WAS VIBRATION IN THE FRONT END OF THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Sep 01, 2004
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
Brake/abs light on and ecbm for abs not working no anti lock brake system and for the electrical vehicle has all kinds of electrical issues had to remove fuse to radio because of it going bonkers and it wouldn't turn off or down sounds like a fax machine or old school dial up internet sounds all the time and siren sounds were coming from radio and speakers only way to make it stop was to pull the fuse and have had to get multiple four wheel alignments because of steering and steering has to much play in it before suburban turns
Jun 30, 2022
SUSPENSION,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE SHIFTING GEARS, THERE WAS AN ABNORMAL CLUNKING SOUND COMING FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THERE WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 238,239.
Apr 23, 2021
STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
1 complaint
THE HYDRO BOOSTER IS DEFECTIVE. THE CAR TRIGGERS MY BREAKS AND MAKES NOISES MAKE STEERING BRAKING DIFFICULT. IT HAPPENS EVERYFAY THROUGHT THE DAY WHILE IM DRIVING
Sep 02, 2020
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE GAS GAUGE AND ODOMETER GAUGES CLUSTERS ARE NOT WORKING THIS PUTS US IN DANGER I DID NOT KNOW HOW MUCH GAS I NEED AND HOW FAST I WAS GOING THIS SHOULD BE FIXED BY THE MANUFACTURER BECAUSE IT WAS A CLUSTER DEFECT
Jun 06, 2017
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
BRAKE MODULATING SYSTEM SPONTANEOUSLY CAUGHT ON FIRE WHILE PARKED IN MY DRIVEWAY. ONCE THE FIRE WAS PUT OUT, THE CAR WOULD NO LONGER START.
Apr 25, 2017
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
THE GM INSTRUMENT CLUSTER STEPPER MOTORS AND LIGHTS HAVE FAILED. THIS RESULTS IN A SAFETY HAZARD BECAUSE IT IS IMPORTANT TO KNOW THE SPEED OF THE VEHICLE AND THE FUEL LEVEL AS WELL AS OTHER IMPORTANT ENGINE INFORMATION.
Mar 18, 2016
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY BLOW HOT AIR DUE TO A FAILURE WITH THE AIR CONDITIONER BLOWER MOTOR. THE CONTACT STATED THAT THE BLOWER RESISTOR MODULE AND THE WIRING HARNESS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 174,000. UPDATED 12/03/15*LJ UPDATED 11/17/2017*CN
Jul 14, 2015
ELECTRICAL SYSTEM,SEATS,ENGINE
1 complaint
1ST COMPLAINT: AFTER PASSING A VEHICLE ON A HIGHWAY (THIS REQUIRED THE SUBURBAN TO GO INTO THE PASSING GEAR), THE SUBURBAN'S ELECTRICAL SYSTEM AND ENGINE AUTOMATICALLY SHUT DOWN RIGHT ON THE HIGHWAY. I WAS FORCED TO IMMEDIATELY PULL OVER IN ORDER TO AVOID BE HIT BY PASSING VEHICLE. AFTER WAITING APPROXIMATELY 5 MINUTES, THE SUBURBAN STARTED UP AGAIN. WE STARTED DRIVING AGAIN BUT AGAIN ONCE I TRIED TO ACCELERATE OR PASS ANOTHER VEHICLE THE SUBURBAN WOULD SHUT DOWN AGAIN. AUTO MECHANIC HAS NOT BEEN ABLE TO IDENTIFY WHAT CAUSES THE VEHICLE TO DO THIS. VERY FRUSTRATING AND DANGEROUS IF THIS HAPPENS ON A BUSY HIGHWAY OR FREEWAY. 2ND COMPLAINT: CLUSTER PANEL WENT HAYWIRE. SPEEDOMETER STOPPED WORKING, OIL GAUGE NOT READING PROPERLY ETC. EVENTUALLY, THE ENTIRE CLUSTER PANEL SHUT DOWN. HAD TO REPLACE IT AT A COST OF ABOUT $500. 3RD COMPLAINT: DRIVERS SEAT FUNCTIONS AND HEATING MECHANISIM MALFUNCTIONED. THE DRIVERS HEATED SEAT STOPPED WORKING AND THE SEAT CONTROLS MALFUNCTIONED. THE SOME OF THE DRIVERS SEAT CONTROLS STOPPED WORKING OR ARE REVERSED. EXAMPLE; WHEN YOU PUSH THE LEVER TO MOVE THE SEAT FORWARD IT GOES BACKWARD AND VIS VERSA. THE DRIVERS SIDE HEATED SEAT STOPPED WORKING AND IT WILL CANCEL OUT THE PASSENGERS SIDE HEATED SEAT. EXAMPLE; IF THE PASSENGER SIDE HEATED SEAT IS SELECTED, IT WORKS BUT ONCE YOU SELECT THE DRIVERS SIDE HEATED SEAT IT WILL CANCEL OUT THE PASSENGER SIDE AND THE DRIVERS SIDE STILL DOESN'T WORK. AUTO MECHANIC CLAIMED THE DRIVERS SIDE HEATED SEAT ELEMENT WAS BAD. HAD IT REPLACED AT A COST OF $300 BUT STILL DID NOT SOLVE THE PROBLEM. THE ORIGINAL HEATED SEAT ELEMENT WAS NOT BAD EITHER. *TR
Nov 16, 2014
STEERING,VEHICLE SPEED CONTROL,ENGINE
1 complaint
BOUGHT THIS VEHICLE A FEW DAYS BEFORE THE FIRST INCIDENT. I DROVE IT HOME FROM OVER TWO HOURS AWAY, DROVE IT ALL AROUND THE DAY BEFORE, NO PROBLEMS. THEN I WAS DRIVING DOWN A BYPASS AT ABOUT 60 MILES AN HOUR AND THE ENGINE SHUT OFF! I HAD NO POWER STEERING, NOTHING! I WAS ABLE TO PULL OVER, SHUT IT OFF AND ONCE I TURNED IT BACK OVER IT WAS JUST FINE. SO I CAUTIOUSLY STARTED DRIVING, IT HAPPENED AGAIN A FEW MILES DOWN THE ROAD ONLY THIS TIME IT STALLED THEN REGAINED POWER AND QUICKLY SHUT OFF AGAIN. ONCE ENGINE WAS TURNED OFF AND RESTARTED, IT WAS FINE, IT DID THIS TO ME 5 TIMES WITHIN 5 MILES. I ALMOST GOT HIT TWO OF THOSE TIMES BY OTHER VEHICLES, ONCE WHEN I WAS TURNING ONTO A ROAD. I AM GLAD MY KIDS WERE NOT IN IT. I AM SCARED TO DRIVE ON TWO LANE ROADS WITHOUT ROOM TO PULL OVER. *TR
Sep 29, 2014
STEERING,WHEELS
1 complaint
I WAS TURNING INTO DRIVEWAY WHEN I HEARD A POP THAN SOME GRINDING SO I LISTENED AND IT WAS COMING FROM FRONT TIRE. I JACKED IT UP THE WHEEL WAS LOOSE AND WHEN U FREELY TURNED THE WHEEL U HEARD GRINDING FROM THE BEARINGS BEING NO GOOD. I THINK THE WHEEL HUB ASSEMBLY IS OUT I WAS LOOKING FOR A REPLACEMENT PART WHEN I NOTICED THERE WAS A RECALL FROM 2007NFOR THEM THE CAMPAIGN NUMBER IS 07E106000 I WOULD LIKE TO KNOW IS THIS TRUE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 31, 2014
ENGINE AND ENGINE COOLING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED WHILE STARTING THE IGNITION, A LOUD KNOCKING NOISE EMITTED FROM THE ENGINE. IN ADDITION, COOLANT WAS DISPENSED INTO THE RADIATOR RESERVOIR EVERY TWO DAYS WITHOUT COOLANT VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE WATER PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Jun 17, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
THE VEHICLE WILL SHUT OFF AT INTERSTATE AND LOW SPEEDS AND SHOW REDUCED POWER AND STABILITY SYSTEM DISABLED. THIS IS VERY DANGEROUS, I WAS NEARLY KILLED ON THE INTERSTATE BY AND 18 WHEELER COMING UP BEHIND ME WHEN THE ENGINE SHUT DOWN.. *TR
Sep 03, 2012
WHEELS,UNKNOWN OR OTHER
1 complaint
I RECEIVED A LETTER DATED JULY 2, 2012 THAT INDICATED THAT THE TIRES I PREVIOUSLY PURCHASED FROM PEPBOYS WERE DEFECTIVE AND COULD BLOW APART WHILE DRIVING. THE TIRES HAD DOT SERIAL NUMBER UT T6 PA7. SO, I TOOK THE LETTER AND VEHICLE BACK TO PEPBOYS BUT THEY WERE NOT AWARE OF THE RECALL. IN ANY EVENT, THEY DID REPLACE ALL FOUR TIRES FREE OF CHARGE. HOWEVER, IT SEEMS THAT ARE STILL SELLING THE DEFECTIVE TIRES BECASE THE TIRES THEY INSTALLED ON MY VEHICLE, FOR THE SECOND TIME, HAD DOT SERIAL UT T6 PA7. SO, IT APPEARS THAT I AM STILL DRIVING ON THE HIGHWAY WITH DEFECTIVE TIRES.
Aug 24, 2012
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WAS DRIVING AT A VERY LOW RATE OF SPEED; TRYING TO STOP WHEN WHAT FELT LIKE THE ANTILOCK BRAKES KICKED ON AND THE MESSAGE "TRACTION ACTIVE" APPEARED ON MY CONSOLE. THIS MADE IT VERY DIFFICULT TO CONTROL AND STOP THE VEHICLE. THEN WHEN TRYING TO ACCELERATE, VEHICLE WOULD LUG DOWN AND NOT WANT TO GO. THERE WAS ALSO A NOISE, LIKE A PUMP OR SOMETHING WHEN TRYING TO BRAKE OR ACCELERATE. TURNING OFF THE STABILITRACK SEEMS TO STOP THIS FROM HAPPENING, WHICH IN TURN MEANS I DO NOT HAVE ANTILOCK BRAKES. THIS IS A HUGE SAFETY ISSUE, ESPECIALLY IF TRYING TO MERGE, PASS THROUGH AN INTERSECTION OR WHILE DRIVING AT A HIGH RATE OF SPEED. *TR
Apr 09, 2012
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
AT RANDOM YOU WILL JUST BE DRIVING DOWN THE ROAD AND A MESSAGE COMES ON THAT SAYS REDUCE ENGINE POWER AND THE T/C LIGHT COMES ON ALONG WITH THE CHECK ENGINE LIGHT. THIS HAS HAPPENED SEVERAL TIMES, IS VERY UNSAFE, AND IS GETTING WORSE. WE HAVE HAD WORK DONE TO TRY AND FIX THE PROBLEM BUT ITS STILL HAPPENING. WE DON'T HAVE TONS OF MONEY TO FIX THIS, LIVE IN THE COUNTRY, AND HAVE 5 KIDS. THIS IS OUR ONLY TRANSPORTATION AND WE HAVE A RATHER LARGE LOAN ON THE THING AND ITS TURNING INTO YARD ART. *TR
Feb 16, 2012
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE
1 complaint
MY 2004 SUBURBAN IS EXTREMELY WELL CARED FOR. THE VEHICLE HAS ONLY 51,000 MILES AND IS KEPT IN PERFECT RUNNING AND PHYSICAL CONDITION. ON 10/8/2011 I WAS PERFORMING AN EXTENSIVE VISUAL CHECK OF THE BRAKE LINE ON THE VEHICLE AFTER READING OF SOME ISSUES WITH SIMILAR VEHICLE. UPON INSPECTION, I SAW THAT THE BRAKING SYSTEMS HYDRAULIC LINES ARE SEVERELY CORRODED IN MULTIPLE AREAS. THESE LINES MUST BE REPLACED TO AVOID CATASTROPHIC FAILURE. ON A VEHICLE OF THIS AGE AND LIMITED MILEAGE THIS IS HIGHLY WORRISOME. I HAVE MULTIPLE OTHER VEHICLES OF CONSIDERABLY GREATER MILEAGE AND OF OLDER VINTAGE THAT HAVE NOT HAD THIS CORROSION ISSUE. I MENTION THEM BECAUSE THEY HAVE SPENT THEIR ENTIRE SERVICE LIFE, TO DATE, IN THE SAME WEATHER/DRIVING CONDITIONS. THERE IS NO QUESTION THAT THE MATERIALS USED FOR THESE BRAKE LINES ARE OF AN INFERIOR MATERIAL. A RECALL IS ABSOLUTELY IN ORDER AS THIS IS AN EXPENSIVE AND TIME CONSUMING REPAIR THAT IS THE RESULT OF POOR QUALITY PARTS. *KB
Oct 10, 2011
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING 70 MPH WHEN THE REDUCE ENGINE POWER STABILITY WARNING MESSAGE DISPLAYED AS THE VEHICLE ABNORMALLY DECELERATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE THROTTLE BODY, THROTTLE BODY SENSORS AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 183,632.
Sep 27, 2011
STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WITH CRUISE CONTROL ON AT 70MPH, ATTEMPTED TO CHANGE FROM LEFT TO RIGHT LANE. ANOTHER CAR SPED UP THE RIGHT LANE TO PASS ME. TURNED STEERING WHEEL BACK TO LEFT LANE AND SUDDENLY HAD NO CONTROL OVER STEERING, BRAKING AND THE STEERING WHEEL STARTED VIOLENTLY SHAKING. CAR ROLLED TWICE, OVER METAL MEDIAN AND TURNED 180 DEGREES FACING THE OPPOSITE DIRECTION ON THE INTERSTATE W/ ROOF CRUSHED IN. NEITHER SIDE OR FRONT AIR BAGS DEPLOYED. FRONT AND SIDES SMASHED IN AND FRAME BENT. VEHICLE WAS DEEMED TO BE TOTALED BY STATE FARM. HAVE BEEN DRIVING 40 YEARS AND HAVE NEVER HAD AN ACCIDENT IN MY LIFE. ONLY GOOD THING WAS THE SEATBELT HELD TIGHT AS I WAS HANGING UPSIDE DOWN WHEN THE CAR FINALLY STOPPED. THE DAY BEFORE THIS OCCURRED I NOTICED THAT THE STABILITY CONTROL SYSTEM WOULD RANDOMLY ENGAGE DURING STRAIGHT DRIVING ON A PERFECTLY DRY SURFACE. I PURCHASED THIS VEHICLE BRAND NEW FROM THE DEALER IN 2004 AND THE CAR WAS METICULOUSLY MAINTAINED. (IT LOOKED BRAND NEW). *TR
Sep 08, 2011
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
I OWN A 2004 CHEVROLET SUBURBAN 1500 WHICH I BOUGHT USED IN 2006. SINCE THE DAY I PURCHASED THE VEHICLE THE BACK DOORS WILL NOT AUTOMATICALLY UNLOCK EITHER WITH DECREASED SPEED OR WITH THE HAND HELD REMOTE. YOU ACTUALLY HAVE TO REACH BACK AND UNLOCK THE DOORS WITH YOUR HAND. NOW, IN THE LAST FEW MONTHS, THE REMOTE STILL WORKS BUT IT IS NOT UNLOCKING ANY OF THE DOORS AND YOU MUST USE THE KEY TO UNLOCK DRIVERS DOOR. I WAS TOLD THERE ARE MOTORS IN EACH DOOR FOR THE LOCKS AND THAT REPLACING THEM ARE EXPENSIVE, SO I'M WONDERING IF THERE HAVE BEEN ANY KIND OF RECALLS FOR THIS PROBLEM. *TR
Aug 23, 2011
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
2004 CHEVROLET SUBURBAN GOES INTO REDUCED POWER ENGINE W/O REASON CHANGE THE ENGINE, BECAUSE HIGH MILES, CHANGE TRANSMISSION, CHANGE THROTTLE BODY,CHANGE GAS PEDAL MODULE, CHANGE CATALYTIC CONVERTER SPEND OVER 4,000 ON THE TRUCK WITHOUT COUNTING THE ACCIDENT CAN OCCUR IN THE INTERSTATE 78 WEST BECAUSE OF THE LOST OF POWER, DEALERS DON'T KNOW WHAT IS THE PROBLEM NEITHER THE LOCAL MECHANICS CAN YOU PLEASE TAKE ACTION IN THIS MATTER AND READ AT EDMONDS.COM AND SEE ALL THE COMPLAINS ABOUT THE SAME PROBLEM
Aug 21, 2011
LATCHES/LOCKS/LINKAGES,TIRES
1 complaint
WE HAD TO CHANGE A REAR DRIVER SIDE TIRE BECAUSE WE NEEDED TO ADD AIR TO THE TIRE AND THE SENSOR CONTROL WAS BROKEN. WE TOOK THE TIRE OFF AND REPLACED IT WITH THE SPARE. WHEN RETRIEVING THE SPARE WE HAD A VERY DIFFICULT TIME GETTING IT OFF THE SPARE TIRE HOLDER WINCH. AFTER STRUGGLING WITH THE SPARE TIRE FOR 30 MINUTES WE GOT IT RELEASED AND WHEN WE TRIED TO HOIST THE WINCH BACK UP, IT WOULD NOT GO UP. WE TRIED REPEATEDLY FOR ANOTHER 30 MINUTES WITHOUT ANY SUCCESS. WE HAD TO REMOVE THE ENTIRE TIRE WINCH HOLDER PART SO IT WOULDN'T HANG DOWN WHILE DRIVING. I HAVE BEEN CALLING ALL MORNING TO TRY TO FIND THE PART AND DRAPER CHEVROLET SAID THEY HAVE HAD A LOT OF PROBLEMS WITH THIS PART BUT MAINLY WHEN CUSTOMERS ARE TRYING TO RETRIEVE THE TIRE. MY INCIDENT IS DIFFERENT SINCE IT WOULDN'T GO BACK UP. DRAPER CHEVROLET DID NOT HAVE THIS PART IN STOCK AND I HAVE BEEN CALLING SALVAGE SHOPS AS WELL WITHOUT ANY SUCCESS. I AM CURRENTLY DRIVING WITHOUT A SPARE AND I DRIVE 60 MILES A DAY ON THE HIGHWAY AND THIS IS UNSAFE TO BE DRIVING WITHOUT A SPARE TIRE BECAUSE THE OTHER TIRES SENSOR STEM BROKE ON ITS OWN. WHEN CALLING DRAPER CHEVROLET THEY SAID THE PART COST $170.42 NEW BUT THEY DO NOT HAVE THE PART IN STOCK. I WORK 8:30 A.M. TO 6:00 P.M. MONDAY THRU FRIDAY AND CAN ONLY TAKE CARE OF THIS ON THE WEEKEND. WHICH THIS WEEKEND IS CHRISTMAS DAY. I HOPE YOU UNDERSTAND MY PREDICAMENT AND CAN HELP ME IN SOME WAY TO RECTIFY THIS PROBLEM. I COME FROM A GENERAL MOTORS FAMILY AND HAVE ALWAYS BEEN ABLE TO COUNT ON GENERAL MOTORS DOING THE RIGHT THING. THANK YOU FOR YOUR CONSIDERATION. *TR
Dec 20, 2010
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
2004 CHEVROLET SUBURBAN AIR CONDITIONING INTERMITTENTLY BLOWS HOT AIR ONLY ON THE DRIVER'S SIDE USING THE DUAL ZONE AC CONTROL. GM HAS NO IDEA HOW TO FIX THIS ISSUE. WHILE RESEARCHING FOUND THOUSANDS OF CHEVY OWNER ALL WITH THE SAME COMPLAINT AND WITH NO REAL FIX. THERE SEEMS TO BE SOME CONNECTION BETWEEN THE BATTERY/LOSS OF POWER AND THE CLIMATE CONTROL MODULE BEING DEFECTIVE. *TR
Oct 20, 2010
STEERING,POWER TRAIN,EXTERIOR LIGHTING,VISIBILITY
1 complaint
TRANSMISSION SLIPPAGE; DRIVER SIDE MIRROR DEFECTS; HEAD LAMPS & LOOSE STEERING COLUMN. BIGGEST ISSUE IS TRANSMISSION. WHILE DRIVING ON HIGHWAY AT 70 MPH, TRANSMISSION BEGAN SLIPPING WITHOUT ANY PRIOR WARNING. SITUATION WAS EXTREMELY DANGEROUS AS IT WAS NIGHT-TIME DRIVING WITH LITTLE OR NO OPPORTUNITY TO GET VEHICLE OFF THE INTERSTATE. OTHER FAMILY VEHICLES HAVE HAD THE SAME ISSUE WITH THE TRANSMISSION GOING OUT WITHOUT WARNING. ALSO, THE DRIVER SIDE MIRROR GOES OUT GRADUALLY, AS THE LIQUID THAT DEFROSTS THE MIRROR GOES BAD AND LEAKS INTO THE MIRROR. THIS MIRROR HAS ALREADY BEEN REPLACED ONCE, AT THE COST OF $400+. THIS MIRROR IS ALSO A HAZARD AS THE DRIVER IS UNABLE TO USE THE MIRROR TO ADEQUATE LANE AND TRAFFIC MANEUVERING. THE STEERING COLUMN ALWAYS SEEMS TO BE LOOSE. NOTHING HAS BEEN DONE, AS OF TODAY'S DATE, TO CORRECT THE TRANSMISSION ISSUE AS IT IS A COSTLY REPAIR. *TR
Apr 18, 2010
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
TRUNK WILL NOT OPEN. LOCKS AUTOMATICALLY WHILE DRIVING THEN WILL NOT UNLOCK. THERE IS NO MANUAL WAY TO OPEN THE TRUNK, HENCE NO ESCAPE IN THE EVENT OF AN ACCIDENT. *TR
Feb 18, 2010
TRACTION CONTROL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING AT A LOW UNKNOWN SPEED ON NORMAL ROAD CONDITIONS. THE "TRACTION" WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND SUDDENLY, SHE HEARD A CLICKING NOISE AND THE VEHICLE BEGAN TO SLOW DOWN WITHOUT ASSISTANCE. THERE WAS PRESSURE APPLIED TO THE ACCELERATOR PEDAL, FOLLOWED BY AN UNINTENDED SURGE. THE DRIVER WAS ABLE TO CONTINUE OPERATION. THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. HOWEVER, THERE WERE NO RESOLUTIONS. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME FOR THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 70,000. THE CURRENT MILEAGE WAS 101,000. UPDATED 02/17/10. *LJ UPDATED 02/18/10
Jan 13, 2010
SUSPENSION,WHEELS
1 complaint
2004 CHEVY SUBURBAN 1500 FRONT WHEEL BEARINGS IN NEED OF REPLACEMENT EVERY 35,000 MILES IS SAFETY ISSUE ALL SUBURBAN OWNERS NEED TO BE INFORMED ABOUT. *TR
Sep 30, 2009
STEERING,STRUCTURE
1 complaint
WE OWN A 2004 CHEVROLET SUBURBAN WITH APPROXIMATELY 50,000 CURRENT MILES. WE PURCHASED THE VEHICLE USED AT 20,000 MILES. AT SOME POINT AFTER 36000 WE STARTED NOTICING A "CLUNKING" IN THE STEERING COLUMN WHEN WE WOULD TURN THE WHEEL. I AN EMPLOYED AT A SCHOOL AND IT HAS HAD TO HAVE THIS SAME PROBLEM REPAIRED ON 3 OF IT'S 2004 CHEVROLET 1500 SUBURBANS, EACH WITH JUST OVER THE 36,000 WARRANTY MILEAGE. EACH COST ABOUT $370.00 TO REPAIR. *TR
Sep 18, 2009
LATCHES/LOCKS/LINKAGES
1 complaint
2004 CHEVROLET SUBURBAN REAR WINDOW HINGE DETACHING FROM GLASS CAUSING A SAFETY CONCERN THAT WINDOW COULD DISLODGE AND FLY OFF AN HIT ANOTHER VEHICLE OR PERSON. THE HINGES APPEAR TO BE GLUED TO GLASS AND THE GLUE IS FAILING AND DETACHING FROM WINDOW. AFTER RESEARCHING THE ISSUE ON THE WEB, CHEVROLET IS AWARE OF THE ISSUE AND HAS NOT ISSUED A RECALL. THIS IS A SERIOUS ISSUE THAT COULD RESULT IN SERIOUS INJURY OR DEATH TO OTHERS. IN JULY OF 2004 CHEVROLET ISSUED THE FOLLOWING BULLETIN: "CUSTOMER SATISFACTION - LIFTGATE WINDOW MOLDING #04065 - (JULY 26, 2004) 04065 - LIFTGATE WINDOW MOLDING 2005 CHEVROLET TAHOE, SUBURBAN 2005 GMC YUKON, YUKON XL ON JULY 20, 2004, ALL VEHICLES INVOLVED IN THIS PROGRAM WERE PLACED ON STOP DELIVERY. AFTER THE SERVICE PROCEDURE CONTAINED IN THIS BULLETIN IS COMPLETED, THE VEHICLES MAY BE DELIVERED TO CUSTOMERS. CONDITION GENERAL MOTORS HAS DECIDED THAT CERTAIN 2005 CHEVROLET TAHOE AND SUBURBANS, AND GMC YUKON AND YUKON XL VEHICLES MAY HAVE BEEN BUILT WITH AN INCORRECT ADHESIVE ON THE LIFTGATE WINDOW MOLDING, RESULTING IN THE POSSIBILITY OF THE MOLDING PARTIALLY SEPARATING FROM THE WINDOW." MY CONCERN IS THAT THIS AFFECTS MORE YEARS THAT THE 2005 AS THERE ARE NUMEROUS ISSUES WITH 2003 - 2004 MODELS. THERE ARE ALSO SEVERAL DOCUMENTED INCIDENTS OF REAR WINDOW DETATCHING FROM THE VEHICLE WHILE IN MOTION. I SPOKE WITH MR. JAMES SMITH AT CHEVROLET CUSTOMER SERVICE THIS EVENING AND FILED AN OFFICIAL COMPLAINT/REPORT. IT IS DOCUMENTED IN THEIR SYSTEM AS SERVICE REQUEST CONCERN # 71-751420936. MR. SMITH ALSO SAID THAT CHEVROLET WOULD BE CONTACTING THE NTSB ABOUT THIS ISSUE. *TR
Aug 19, 2009
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
ENGINE INTERMITTENTLY GOES INTO "REDUCED ENGINE POWER" "TRACTION CONTROL DISABLED" FOR NO APPARENT REASON. ENGINE POWER IS REDUCED BY TWO THIRDS. ISSUE HAS BEEN OCCURRING FOR APPROXIMATELY 2 YEARS NOW. GM/CHEVY DEALERSHIP HAS BEEN UNABLE TO RESOLVE THE ISSUE. I'VE HAD THE CAR IN THE SHOP OVER 20 TIMES SOME TIMES ON A WEEKLY BASIS. THROTTLE BODY, TAC, BATTERY CABLES, AND OTHER COMPONENTS HAVE BEEN CHANGED TO NO AVAIL. SEVERAL CLOSE CALLS ON THE FREEWAY WITH 18 WHEELERS BEARING DOWN ON REAR END WHEN ISSUE HAS OCCURRED. I NO LONGER ALLOW MY WIFE AND KIDS IN THE CAR. I'M SURE SOMEONE WILL EVENTUALLY DIE AS A RESULT OF THIS ISSUE AND MAYBE THEN GM WILL ADDRESS THE ISSUE. HOPEFULLY WHEN IT HAPPENS IT WILL NOT INVOLVE SMALL CHILDREN WHICH IS WHAT SUBURBANS ARE TYPICALLY PURCHASED FOR...TO DRIVE AROUND FAMILIES WITH SMALL CHILDREN. CONSUMERS THINKING THEY ARE PURCHASING A GOOD SIZE VEHICLE THAT WILL KEEP THEIR FAMILY SAFE SHOULD STEER AWAY FROM GM PRODUCTS. *TR
Feb 19, 2009
WHEELS
1 complaint
WE WERE DRIVING BACK FROM THE AIRPORT, 60 MILES FROM OUR HOME. BEFORE WE LEFT THE AIRPORT AREA WE HEARD A NOISE. AS WE ARE HEADED HOME APPROXIMATELY 20 MILES DOWN THE ROAD THE STABILITY NOTIFICATION AND THE ABS LIGHTS COME ON. FIRST TIME THEY HAD COME ON. EVERY NOW AND THEN WE HEAR A NOISE COMING FROM THE FRONT LEFT WHEEL. THE NOTIFICATION AND LIGHTS CUT OFF AND ON ALL THE WAY TO OUR DESTINATION. APPROXIMATELY 6 MILES FROM OUR HOME, WE HEAR A NOISE AS IF SOMETHING CAME OFF BUT YET THE SUBURBAN WAS DRIVING OKAY FOR THE EXCEPTION OF NOISE AND GRINDING. WE DECIDED TO KEEP DRIVING AS WE ARE IN A HORRIFIC CONSTRUCTION ZONE. THE NEXT DAY I CALL FOR AN APPT FOR INSPECTION AT A PRIVATE WHEEL AND BRAKE SHOP FOR AN ESTIMATE. THEY SAID I HAD EXTENSIVE DAMAGE TO THE WHEEL HUB ASSEMBLIES AND THE FRONT WHEEL TIRE WAS JUST ABOUT TO FALL OFF. THEY SAID THEY WERE EVEN APPREHENSIVE ABOUT MAKING IT FROM THE OUTSIDE OF THE BUILDING, INSIDE. I CALL THE DEALERSHIP. THEY SAID IT THERE WAS NOT A RECALL ON THE HUB ASSEMBLIES AND IT WOULD COST APP $560 TO $600 PER WHEEL FOR REPAIR. I COULD NOT AFFORD THIS SO I TOOK IT TO REPAIR AT THE WHEEL SHOP. MY VEHICLE HAD APPROXIMATELY AT THE TIME 54,000 MILES. I DO HAVE THE OLD PARTS FOR INSPECTION. *TR
Feb 04, 2009
SERVICE BRAKES, HYDRAULIC,WHEELS
1 complaint
THE TOP NUT WHICH HOLDS THE RIGHT REAR BRAKE CALIBER BRACKET CAME OUT ON MY VEHICLE. THE RESULT CAUSED MY VEHICLE TO ABRUPTLY STOP SEVERELY JERKING THE PASSENGERS IN THE TRUCK. THE BRACKET ALSO PUNCTURED SEVERAL CRACKS TO THE INSIDE OF MY RIM CAUSING MY TIRE TO DEFLATE. I HAVE NEVER HAD THE CALIPER NUTS REMOVED ON MY VEHICLE. THE ONLY THING I CAN THINK OF IS THE NUT MUST HAVE VIBRATED LOOSE. THE LOWER NUT WAS LOOSE AS WELL. THE LOOSE LOWER NUT WAS DISCOVERED AFTER REMOVING THE WHEEL TO REPAIR THE DEFLATED TIRE. THE INCIDENT OCCURRED ON SUNDAY, OCTOBER 19, 2008 AT 1:30 AM. MY VEHICLE WAS TOWED HOME FOR REPAIR. A NEW RIM AND BRAKE CALIPER NUT HAD TO BE PURCHASED TO REPAIR MY VEHICLE. *TR
Oct 21, 2008
ELECTRICAL SYSTEM,SEATS
1 complaint
A SHORT IN THE WIRING THAT POWERS THE HEATED SEATS AND POWER DRIVERS SEAT. CONNECTOR IS BURNED AND MELTED. AS A RESULT OF THE SHORT, MY BATTERY HAS BEEN DRAINED TWICE. LUCKILY THIS WAS FOUND BEFORE A FIRE OR SERIOUS INJURY. *TR
Oct 08, 2008
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,EQUIPMENT,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
IN RESEARCHING ONLINE I'VE NOTICED THIS ON MANY DIFFERENT CHEVY 2004 MODELS. THE TACHOMETER, FUEL GAGE, AND SPEEDOMETER ARE WHAT I NOTICED PROBLEMS WITH AND WHAT OTHERS HAVE SEEN PROBLEMS WITH THOUGH THE SPEEDOMETER IS THE MOST PREVALENTLY NOTICED ITEM. THE GAUGE MOTORS ARE NOT STEPPING BACK DOWN WHEN RPMS, SPEED, OR FUEL LEVELS DROP THUS LEADING DRIVERS TO RESPOND IN POTENTIALLY DANGEROUS WAYS. IN MY OWN CASE I ALMOST CAUSED A PILE UP WHEN I THOUGHT I HAD LOST MY SENSES AND APPLIED MY BRAKES A LITTLE HARDER THAN I SHOULD HAVE, ALMOST LOST CONTROL OF THE VEHICLE, AND CERTAINLY AGITATED THE DRIVERS BEHIND ME WHEN THEY ALMOST HIT MY VEHICLE. I DON'T TYPICALLY GET THIS PROBLEM AS I TYPICALLY DRIVE LESS THAN 10 MILES A DAY. WHEN I DO HAVE TO DRIVE MORE THAN 60 MILES I TEND TO HAVE THIS PROBLEM. THE PROBLEM HAS ALSO BEEN REPORTED TO BE MORE PREVALENT IN COLD CONDITIONS WHICH FITS WITH THE EXPLANATION I HAVE HAD THAT IT IS THE HOUSING OF THE GEAR MOTORS BREAKING DOWN AND JAMMING THE GAUGE GEARS IN THE INSTRUMENT PANEL. A PROBLEM WITH THE PLASTIC USED IN THE HOUSING OF THE GEAR MAGNETS; "THE PROBLEM LIES WITH THE PLASTIC MATERIAL THAT HOLDS THE PERMANENT MAGNET FOR THE ROTOR OF THE STEPPER MOTOR." NOW THAT I AM AWARE OF THE PROBLEM AND HAVE ASKED AROUND ABOUT FIXES I HAVE TO STOP THE VEHICLE COMPLETELY AND TURN IT OFF. FROM THERE I HAVE TO TURN THE KEY ENOUGH TO BRING THE INSTRUMENT PANEL MOMENTARILY ON AND THEN BACK OFF. IT STEPS THE TACHOMETER, SPEEDOMETER, AND FUEL GAUGE BACK DOWN, (BIT BY BIT WITH EACH TURN OF THE KEY) WHICHEVER IS HAVING THE PROBLEM. THIS SOLUTION HAS BEEN REPORTED TO STOP WORKING AS THE PROBLEM PERSISTS. THE INSTRUMENT PANEL NEEDS TO BE REPLACED AT A COST ESTIMATE OF OVER $450 FROM A PRIVATE SHOP AND AT OVER $800 FROM THE CHEVY DEALERSHIP. A GPS FOR SPEED AND A LOG BOOK W/ CALCULATOR CAN GET TWO OF THE THREE SOLVED FOR ME AT A PRICE OF LESS THAN $200; IT'S JUST NOT SAFE TO BE WRITING LOG BOOK ENTRIES WHILE I'M DRIVING. *TR
May 20, 2008
STEERING,VEHICLE SPEED CONTROL,TIRES,ELECTRICAL SYSTEM
1 complaint
ELECTRICAL COMPONENTS ARE NOT WORKING. ODOMETER, FUEL GAUGE, OIL GAUGE, BATTERY GAUGE, TEMPERATURE GAUGE DO NOT WORK - THE ONLY GAUGE THAT DOES WORK IS THE SPEEDOMETER. LOOKING AT ALL THE COMPLAINTS, I SHOULD ASSUME THE SPEEDOMETER WILL BE GOING OUT. THE TEMPERATURE GAUGE COULD BE VERY DANGEROUS - IT READS 250 - 260 ALL THE TIME. YOU DO NOT KNOW IF YOUR ARE RUNNING HOT OR NOT. THE GAS GAUGE NEEDLE IS TOTALLY UPSET DOWN - WE HAVE TO GO OFF OUR "HOW MANY MILES 'TIL WE RUN OUT GO GAS" SCREEN TO DETERMINE HOW MUCH GAS WE HAVE. I'VE REPLACED THE POWER STEERING PUMP - $775, THE CHIP FOR THE GAS PEDAL (WHEN OUT - YOU COULD NOT GO ANY FASTER THAN 10 MILES PER HOUR $800), THE DRIVER SIDE LEATHER SEAT STARTED TO WEAR DOWN @ 40,000 MILES - NOW HAS A TEAR IN IT, THE STEERING COLUMN MAKES A KNOCKING NOISE, THE DASH MAKES A POPPING NOISE WHEN THE AIR CONDITIONER IS ON, FRONT SEEM TO WEAR DOWN FAST, ETC. I COULD GO ON, BUT.......... IT SEEMS I GOT A LEMON. THIS WAS A $47,000 STICKER PRICED CAR - YOU WOULD THINK YOU WOULDN'T HAVE THIS MANY PROBLEMS. THERE SEEMS TO BE A LOT OF COMPLAINTS ON INSTRUMENT PANEL PROBLEMS - SEEMS CHEV SHOULD LOOK INTO THIS - DANGEROUS. THESE ARE FAMILY - CHILDREN VEHICLES!!! *TR
Nov 27, 2007
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
2004 CHEVROLET TAHOE HAS HAD THE FOLLOWING ISSUES BEFORE 100K MILES: 1. REPLACED FUEL PUMP 2. ENGINE OVERHEATING(TAKEN TO THE DEALERSHIP SERVICE DEPT 2X FOR ISSUE) 3. OIL PRESSUE - LOST OIL PRESSUE 4. TRANSMISSION NEEDS REPLACED *TR
Nov 26, 2007
SUSPENSION,POWER TRAIN,VISIBILITY,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE SPEEDOMETER MALFUNCTIONED AND DOES NOT OPERATE AT ALL. THE REPAIR SHOP COULD NOT DETERMINE THE CAUSE OF THE FAILURE AND NO REPAIRS WERE MADE. AT 40,000 MILES, THE DEALER ROTATED THE TIRES, BUT DID NOT CHECK THE ROTORS. THE FAILURE MILEAGE WAS 60,539 AND CURRENT MILEAGE WAS 70,000. UPDATED 03/14/08.*LJ THE POWER WINDOW MOTORS, UNIVERSAL JOINTS AND SHOCKS ALL HAD TO BE REPLACED. UPDATED
Nov 15, 2007
VISIBILITY,ELECTRICAL SYSTEM
1 complaint
MY SPEEDOMETER DOESN'T CONSISTENTLY WORK. SOME TIME IT DOES.. SOME TIMES IT SAYS I'M DOING 110 MPH AND PEOPLE ARE PASSING ME AND MY RPMS ARE AT 1800. ALSO WHEN MY SPEED OMETER DOESN'T WORK MY REAR DFOG AND WIPER DO WORK. WHEN MY REAR DEFOG AND WIPER DON'T WORK MY SPEEDOMETER DOES WORK. I CHECKED ALL THE FUSES IN ALL THREE FUSE BOXES AND NONE ARE BLOWN. *TR
Nov 12, 2007
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
1 complaint
VEHICLE SPEEDOMETER DISPLAYS AN INCORRECT READING ON THE DASH PANEL GAUGE. WHILE IN PARK OR STOPPED, THE GAUGE WILL SHOW ANYWHERE FROM 20-30 MILES PER HOUR AND WHILE DRIVING WILL ERRATICALLY JUMP FROM SPEED TO SPEED. RPM GAUGE IS NOT WORKING AT ALL. GAS GAUGE, UPON FILLING UP, IS SLOW TO REGISTER TO FULL. *TR
Sep 12, 2007
EXTERIOR LIGHTING
1 complaint
LEFT FRONT PARKING LIGHT KEEPS GOING OUT. I SEE OTHER VEHICLE, SAME MAKE AND MODEL WITH THE SAME PROBLEM. THE LIGHT HOUSING IS NOT SEALED. *JB THE CONSUMER STATED CHANGE THE BULB BUT THE PROBLEM STILL PERSISTS. UPDATED 10/03/07 *TR
Sep 11, 2007
STEERING,EQUIPMENT
1 complaint
TERRIBLE KNOCKING IN TURNING STEERING WHEEL--REPAIRED UNDER WARRANTY--STATES SHAFT, INTERMEDIATE REPLACE-MILEAGE WAS 35K NOW AT 55K SAME PROBLEM ONLY LOUDER AND WHEEL SEEMS LOOSE--CALLED DEALER--NEEDS TO REPLACE SHAFT AGAIN FOR A COST OF $300--I DRIVE MY GRANDCHILDREN TO SCHOOL AND TAKE LONG TRIPS--DEALER SAID CAR IS SAFE-I AM ABOUT TO MAKE ALONG TRIP AND CANNOT GET THE CAR SERVICED UNTIL MY RETURN IN A WEEK--THIS IS WORRISOME WHEN I FEEL I COULD LOSE CONTROL OF THE CAR IF SOMETHING SHOULD BREAK-WHY WOULD A SECOND DRIVE SHAFT BE FAULTY AS WAS THE FIRST. I HAVE READ OTHER COMPLAINTS ABOUT THIS AND MY DEALER SAYS IT IS HAPPENING TO A LOT OF 2004 SUBURBANS AND THEY EXPECT A RECALL. *TR
Aug 26, 2007
SEAT BELTS,VEHICLE SPEED CONTROL
1 complaint
ODOMETER FAILED AND I WAS UNABLE TO DETERMINE THE SPEED. IT COST ME APPROXIMATELY $750.00 TO REPAIR THE 2004 TAHOE. I OWNED SEVERAL VEHICLES AND THIS HAS NEVER HAPPENED BEFORE. I WAS TOLD BY DEALER THAT THIS ITEM HAD TO BE REPLACED IN SEVERAL VEHICLES, BUT AT THIS TIME THERE WAS NO RECALL. SO I HAD TO PAY! *AK
May 10, 2007
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
OWNER OF A 2004 CHEVY TAHOE Z71 4X4 LAT AUGUST 2006 MY VEHICLE WILL NOT START AFTER AN OVERNIGHT STAY. SINCE PURCHASING THE VEHICLE IN MAY OF 2004, I HAD TO REPLACE THE SPEEDOMETER. AFTER TOWING MY VEHICLE TO THE DEALER, 5 TIMES I WAS TOLD THAT I HAD A BAD INTAKE MANIFOLD AND IT WAS CAUSING MY VEHICLE TO NOT START. THEY REPLACED IT. A FEW WEEKS LATER. ABOUT A MONTH LATER MY VEHICLE DID NOT START. I TOOK IT BACK TO THE DEALER, THEY CLAIMED THAT THEY COULDN'T FIND ANYTHING WRONG. 3 WEEKS LATER THE PROBLEM EMERGED AGAIN, THIS TIME I WAS TOLD THAT MY BATTERY WAS BAD, THEY REPLACED IT. NOW THIS WEEKEND OF MARCH 10, THE SAME PROBLEM. MY VEHICLE IS DEAD AND WILL NOT START. I AM VERY ANAL ABOUT TAKING MY VEHICLE FOR REGULAR CHECKUPS. WHY IS THAT THERE IS SOMETHING WRONG WITH THE VEHICLE BUT THE DEALER CANNOT FIND OR FIX IT. I CANNOT RELY ON Y VEHICLE, I MAY GO TO WORK OR TO STORE ETC. EXPECT TO GET IN MY VEHICLE TO COME HOME OR EVEN ON VACATION. THE POINT IS THAT I DON'T KNOW WHEN IT IS GOING TO START OR HALT ON ME. *JB
Mar 11, 2007
SUSPENSION,VISIBILITY
1 complaint
2004 CHEVROLET SUBURBAN WINDOW MOTOR REPLACEMENT**CC THE RIGHT POWER WINDOW WAS SLOW GOING UP. THE CONSUMER WAS TOLD A MOTOR AND REGULATOR WAS NEEDED. THE FRONT TIRES WERE SEVERELY WORN ON THE INSIDE. AN ALIGNMENT WAS PERFORMED AND THE TIRES WERE ROTATED. *JB
Dec 28, 2006
VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
2004 CHEVY SUBURBAN SPEEDOMETER GOES CRAZY,SOMETIMES SET AT 120 MPH WHILE SETTING STILL. WHILE DRIVING I NEVER KNOW THE SPEED I'M GOING. ONE DAY MY WIFE WAS DRIVING THE SPEEDOMETER JUST KEPT CLIMBING TO 120 MPH , THAT IS WHEN IT STARTED. SOMETIMES THE SPEEDOMETER GOES DOWN TO 0 MPH THEN WHILE DRIVING SAY 30 MPH I GUESS IT MAY TAKE YOU TO 60 MPH, 80 MPH WHILE AT THE SAME RPM. NOTHING HAS BEEN DONE ,IT HAS 44000 MILES THEREFORE MY WARRANTY IS OUT I HAVE TO SEE IF THE EXT WARRANTY I GOT COVERS THIS, ALSO I HAVE BEEN CHECKING THE INTERNET IF ANYONE HAD SIMILAR PROBLEMS AND I HAVE FOUND NUMEROUS PEOPLE ON TOPIX.NET . THANK YOU FOR YOU'RE TIME. *NM
Nov 21, 2006
STRUCTURE,TIRES
1 complaint
INCIDENTS REGARDING TIRES AND/OR FRAME ISSUES NOT SURE. *NM
Feb 17, 2006
STEERING,ELECTRICAL SYSTEM
1 complaint
DT*: THE CONTACT STATED WITHOUT WARNING THE SPEEDOMETER STOPPED WORKING. THE DEALERSHIP DETERMINED THE SPEEDOMETER CLUSTER NEEDED TO BE REPLACED. ALSO, WHILE TURNING THE CONTACT FELT A KNOCKING IN THE STEERING. THE DEALERSHIP DETERMINED THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. *NM UPDATED 2/7/2006 - *NM
Jan 19, 2006
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
THERE IS A "LACK OF POWER" WITH MY 2004 CHEVROLET SUBURBAN 1500. MY PREVIOUS 1999 CHEVY TAHOE TOWED MY BOAT AND TRAILER EASILY MY NEW SUBURBAN WITH 40 MORE HORSEPOWER HAS A VERY DIFFICULT TIME TOWING THE TRAILER. IT IS VERY DIFFICULT TO MAINTAIN HIGHWAY SPEEDS WITHOUT THE TRANSMISSION CONSTANTLY SHIFTING IN AND OUT OF LOWER GEARS. IT DOESN'T SEEM TO MATTER IF I AM IN TOW MODE OR NOT. WITH 40 MORE HP. THAN THE OTHER VEHICLE AND THE SAME AMOUNT OF TORQUE THIS SHOULD BE EASY FOR THIS TRUCK. MORE IMPORTANTLY THERE IS A GREAT LACK OF ACCELERATION WHEN YOU DEPRESS THE PEDAL. I GUESS YOU WOULD CALL IT A BIG LAG. I AM TOLD THIS IS CALLED "TORQUE MANAGEMENT." WELL TORQUE MANAGEMENT ALMOST GOT MY FAMILY KILLED THE OTHER DAY! WHEN PULLING INTO TRAFFIC A CAR CAME OVER THE HILL RATHER QUICKLY I STEPPED ON THE GAS .....AND NOTHING HAPPENED IT WAS LIKE I WAS DRAGGING AN ANCHOR. THE DEALER SAYS THAT IS THE WAY THEY ARE DESIGNED AND COMPUTER CONTROLLED AND THERE IS NOTHING THAT CAN BE DONE ABOUT IT.*JB
Aug 16, 2005
SUSPENSION,TIRES
1 complaint
I PURCHASE A NEW CHEVROLET SUBURBAN IN JUNE 2004 FROM PRIORITY CHEVROLET IN CHESAPEAKE VIRGINIA. AT ABOUT 4000 MILES I NOTICED THE INSIDE EDGES (ABOUT 1 INCH WIDE) ON THE FRONT TIRES WERE WEARING MORE THAN THE REST OF THE TIRE SURFACE, I CALLED THE SERVICE DEPARTMENT OF THE DEALERSHIP AND THEY TOLD THAT WHILE THEY ARE AWARE OF THE PROBLEM WITH UNEVEN TIRE WEAR ON SUBURBANS THAT IT IS NOT A WARRANTY COVERED ITEM. I TOOK THE VEHICLE TO FIRESTONE AND THEY TOLD ME THE CAMBERS NEEDED TO BE ADJUSTED. THE TIRES ON THE FRONT CONTINUE TO WEAR FASTER ON THE INSIDE EDGES THAN THE REST OF THE TIRE SURFACE. I AM VERY DILIGENT ABOUT SERVICE OF MY 3 AUTOMOBILES. IF THIS IS A PERSISTENT PROBLEM WITH SUBURBANS AS IT WAS STATED TO ME, MY CONCERN IS THAT THE UNEVEN TIRE WEAR IS AN ACCIDENT WAITING TO HAPPEN. THESE POTENTIAL TIRE FAILURES NEED TO BE BROUGHT TO THE ATTENTION OF GENERAL MOTORS. EVEN IF AN ACCIDENT DOES NOT OCCUR THESE TIRES ARE NOT CHEAP. ONCE THE INSIDE WEAR BECOMES BAD ENOUGH THE TIRES WILL NOT PAS INSPECTION THUS CREATING A COST TO THE VEHICLE OWNER AT A PREMATURE TIME. I FEEL THIS IS A DANGEROUS SITUATION WHICH NEEDS TO BE BROUGHT TO THE ATTENTION OF GM. *JB
Aug 08, 2005
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
THE VEHICLE LOST IT'S SERVICE STABILITY CONTROL AT 40 MILES PER HOUR MAKING IT DIFFICULT FOR THE DRIVER TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR FOR THE FOURTH TIME, BUT THERE STILL CONTINUES TO BE A STEERING PROBLEM. *NM THERE WERE FIVE REPAIR ATTEMPTS TO REPAIR THE SYSTEM. THE BRAKES WOULD PULSE AND COME ON WHILE THE VEHICLE WAS IN MOTION FOLLOWED BY THE SERVICE STABILITY LIGHT. THE VEHICLE WOULD SHAKE VIOLENTLY AS IF IT WERE OUT OF CONTROL. THE TRANSMISSION WOULD SLIP AT TIMES. A SERVICE BULLETIN WAS FOUND IN RE TO THE CLUTCH. THE FORWARD CLUTCH SEAL/PISTON DISS PUMP AS WELL AS THE SHIFT CABLE. THE YAW RATE SENSOR TABLE WAS REPLACED AND THE ABS MODULE WAS REPROGRAMMED. THERE WAS POPPING COMING FROM THE LEFT WHEN TURNING DUE TO THE CROSSMEMBER. STATIC NOISE WAS HEARD UNDER THE DASH AT TIMES WHEN THE HEADLIGHTS FLICKERED. BOTH UPPER SHOCK INSULATORS WERE SQUEAKING. BOTH SHOCK INSULATORS WERE REMOVED AND REPLACED BY NEW STYLE INSULATORS. THE YAW RATE SENSOR WAS REPLACED AGAIN WITH ONE FORM A NEW UNIT, THE STEERING ROTATION SENSOR WAS REPLACED AND THE STABILITY MODULE WAS REPROGRAMMED. *SC *JB
May 26, 2005
SERVICE BRAKES, AIR
1 complaint
WHILE DRIVING BRAKES FAILED WHEN TRYING TO MAKE A SUDDEN STOP. DRIVER AVOIDED A COLLISION BY CONTINUING TO SLAM ON THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED. VEHICLE WAS TOWED TO THE DEALER, WHO DETERMINED THE CAM SHAFT POSITION SENSOR WAS THE CAUSE OF THE BRAKE FAILURE. *AK
Jan 28, 2004
Where to Find VIN for Problems Check
To check for problems and complaints on your 2004 CHEVROLET Suburban, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2004 CHEVROLET Suburban 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2004 CHEVROLET Suburban Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2004 CHEVROLET Suburban dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your CHEVROLET dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2004 CHEVROLET Suburban have?
The 2004 CHEVROLET Suburban currently has 405 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2004 CHEVROLET Suburban?
The most common problems reported for the 2004 CHEVROLET Suburban are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2004 CHEVROLET Suburban problem data come from?
All problem and complaint data for the 2004 CHEVROLET Suburban comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2004 CHEVROLET Suburban?
You can report safety problems with your 2004 CHEVROLET Suburban directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2004 CHEVROLET Suburban VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2004 CHEVROLET Suburban reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2004 CHEVROLET Suburban. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
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Z
1,951 models
MOTO
1,583 models
NU
1,189 models
RC
1,122 models