344
Complaints Reported

Complaints by Component

AIR BAGS
245 complaints
It's been a year now I've been waiting for my 2017 Chevy Traverse to replace the "SAFETY RECALL" on driver's air bag inflator to be replace by this Dealership. Their neglecting the safety issue that it may explode during deployment due to a manufacturing defect. They schedule me three times, one last year on my maintenance service and two times last month, ever since I got this "SAFETY RECALL" notification from this Dealership, after I waited at their waiting area for 2 hour, Service will say to me that they have no replacement parts for my vehicle. Why schedule and tell me on text messages that you have the replacement part for my vehicle? You don't value your customers and you don't care about the safety of the driver. I'm not recommending a friend to buy on this Dealership. Lucky a friend of mine ask, went to buy her first Chevy Tracks at Bellevue, WA. I will never buy another Chevy vehicle again from this Dealership. Rude and unprofessional customer service, that's my overall experience.
May 16, 2025
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated intermittently. The local dealer and other unknown dealers were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.
May 07, 2025
Received recall notice, called dealer to make appointment for repair service, as the recall notice instructs, regarding airbag inflator and was told that there is "no remedy" at this time so no repair or replacement to airbag would be done at this time. I was told I would receive another notice when a remedy was decided on. I asked why couldn't my airbag be replaced and was told that, that was not the remedy.
Apr 03, 2025
The contact owns a 2017 Chevrolet Traverse. The contact stated that while operating the vehicle, the message "Service Air Bag" intermittently flashed on and off. The vehicle was taken to the local dealer who diagnosed that the driver’s side curtain air bag sensor was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 21V246000 (AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 75,000.
Apr 01, 2025
Incomplete recall
Mar 30, 2025
+ 240 more complaints for this component
POWER TRAIN
7 complaints
The Transfer Case exploded causing the drive shaft to bend and the powering steering line to be damaged and all of the parts listed above need to be replaced. There was a loud explosion while driving and the vehicle no longer drove properly and I was unable to steer the vehicle. The problem was inspected and confirmed by an independent service center. No, it happened out of the blue while driving. The service center could not figure out how something like this could have happened without the car being in an accident or something hitting the transfer case which did not happen. It happened when proceeding from a stopped position while continuing after waiting at a stop light.
Apr 15, 2025
The contact owns a 2017 Chevrolet Traverse. The contact stated while driving at approximately 35 MPH, the accelerator pedal was depressed; however, the vehicle hesitated before shifting gears. The contact stated that while driving, the vehicle was shuddering. The contact stated that after stopping at a traffic light, the light turned green and the accelerator pedal was depressed; however, the vehicle hesitated while shifting into gear with a jolt. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 128,000.
Dec 18, 2024
the transmission on my 2017 chevy traverse began shuddering in August 2023 after our family came back from vacation it usually happens between 2nd and 3rd gear and /or 4th and 5th gear going to 60mph. I had changed the transmission fluid around 60M miles per the manufacturers recommendation. I performed and flush and fill with new dexron VI full synthetic transmission fluid on 10/14/23, after the flush and fill the transmission ran better for about a week but it had gotten worse since then. I constantly worry that the transmission will fail when I am on the road and possibly cause and accident. I don't have another vehicle to use , my next option is to take it to the dealer to see what they can do but based on the reports i have read I know that there is no easy fix. I really would like to have Chevy or GM come up with a resolution for all the folks that have this same problem.
Oct 20, 2023
My Chevrolet Traverse was purchased in July 2019. At that time, the vehicle had 58667 miles. As I drove the vehicle over the next year and half or so, approaching 80000 miles the vehicle would shudder/shake/jerk as I accelerated and shifted gears. At first it was very random and not predictable. The first two times I had my mechanic try to diagnose the issue, they were not able to feel the car doing what I was describing. The issue got worse and more frequent. I took the car to a transmission repair shop in August 2021 at approximately 120000. At this point, the jerk/shake occurred almost every time I shifted gears when traveling at speeds less than 50mph. I was told that a transmission flush/service would help with the issue temporarily but that many Chevrolet/GM models are known to have faulty transmissions and it would eventually need to be replaced. I've parked this vehicle for a majority of the past two years. A combination of COVID and the option to telecommute along with having a spare vehicle in the family, I was able to only drive the Traverse when absolutely necessary. I'm not the only one who has experienced this same shudder/jerk for a 6-cyclinder transmission. There are class action lawsuits out there for other GM models with a similar problem. I'm bringing this to your attention now because it has become as safety issue for me and my family. The last three times I've driven my Traverse, I was unable to accelerate efficiently in traffic which created driving hazards for myself and those traveling around me. The transmission put in this vehicle is faulty and should have been recalled along with the many others over the last couple years. I want this on record and other GM 6-cylinder transmissions reviewed for the same safety concerns.
Oct 18, 2023
2017 Chevy Traverse is having shifting issues. It appears to be the torque converter or something to do with the transmission. 70K miles & has shifting issues in all gears even after a GM dealership transmission flush. While merging on the freeway I pressed the gas to speed up & the RPM went up high, but the traverse did not speed up...I was able to avoid a very bad accident.
Jun 01, 2021
+ 2 more complaints for this component
ENGINE
7 complaints
Transmission issues vehicle shakes while accelerating
Mar 28, 2025
The contact owns a 2017 Chevrolet Traverse. The contact stated that while reversing into a parking space, the vehicle vibrated and made an abnormal sound. Additionally, the vehicle jerked and stalled while driving. The "Check Monitoring System” message was displayed, and the check engine warning light was illuminated. The contact turned off and restarted the vehicle. The transmission was shifted to drive (D), but the vehicle failed to respond immediately. The vehicle was taken to an independent mechanic; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Jul 23, 2024
on approx 09-18-2020 I was driving from Chicago to Wisconsin Dells, when I was also there the Check Engine light come on, when i got off in Wisconsin Dells you could hear a knocking noise coming from the engine. the next day I had the vehicle towed to Don Larson Chevrolet in Baraboo, WI. they ran a check and informed my the the engine was NO GOOD, The vehicle only had 67,500 miles. GM said that they would pay 50%, but we were still stuck paying the other $4,000.00.
Mar 07, 2023
VEHICLE PERFORMANCE DETERIORATED TO THE POINT WHERE ACCELERATION BECAME AN ISSUE FOR PASSING, EXPRESSWAY ENTRANCE ETC., AND FUEL ECONOMY WAS DIMINISHED. FINALLY SET A MIL INDICATING THE CATALYTIC CONVERTER WAS PLUGGED. *TR
May 18, 2020
THE TRANSMISSION STARTED SLIPPING ABOUT 18,000 MILES IT NOW HAS THIRTY-ONE THOUSAND MILES ON IT AND IT'S STILL AN ISSUE. IT GETS SO BAD TO WHERE THROWS YOU FORWARD WHEN IT SLIPS. IT SLIPS BETWEEN 2ND AND 3RD GEAR. I'VE HAD IT INTO THE CHEVY DEALER MANY TIMES THEY SAY THAT'S NORMAL. HOWEVER A TRANSMISSION SLIPPING IS NOT NORMAL. THEY REFUSE TO FIX IT. I HAVE VIDEO OF THE TRANSMISSION SLIPPING.
Sep 11, 2019
+ 2 more complaints for this component
STEERING
6 complaints
The contact owns a 2017 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that while attempting to make a turn, the contact heard a loud clanking sound coming from the steering wheel. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 72,000.
Jun 13, 2025
Steering wheel randomly gets tight and difficult to turn. Eventually gets to a point where it won't turn. This doesn't occur all the time but randomly. No warning lights go on. Took to mechanic. Didn't happen to them when tested. But they flushed steering fluid and refilled. Taking the car back home. Again steering wheel got tight and difficult to turn. Got to a point where you couldn't turn again.
May 24, 2023
The steering pump is faulty and the car only has 56,00o miles on it. I have read other people’s same issue on the internet. It is extremely dangerous because you cannot control the steering on the car and you could possibly injure yourself or someone else. 04/08/2023
Apr 12, 2023
The high pressure power steering lines in this vehicle are leaking due the proximity of the power steering lines to the coolant lines. Over time they rub against each other and eventually fail resulting in a loss of power steering fluid and a loss of power steering. GM has known about this since Technical Service Bulletin 13-02-32-001E was issued in December 2017, but has failed to notify the customer. This is a safety issue that GM needs to take care of.
Apr 27, 2022
TODAY I STARTED TO DEVELOP A WHINING NOISE AND THE STEERING HAS STARTED TO BECOME INCREASINGLY HARDER TO TURN IN THE PAST WEEK. IT IS HARD TO TURN AT LOW SPEEDS. THERE HAVE BEEN VARIOUS TIMES WHERE I HAVE BEEN UNABLE TO MANEUVER THE VEHICLE WHEN TRYING TO PARK DUE TO THE STEERING BECOMING VERY STIFF. I'VE ALSO HAD A CLOSE CALL GETTING INTO AN ACCIDENT WHILE MAKING A U-TURN DUE TO THE STEERING BEING NEARLY IMPOSSIBLE TO TURN TODAY. THIS IS VERY UNSAFE. I WAS TRY TO TURN LEFT INTO A PARKING DRIVE WAY WITH ONCOMING TRAFFIC AND CARS BEHIND ME. LUCKILY THEY STOPPED. I COULDNT MAKE THE TURN AT ONCE. THE WHEEL WAS TOO TIGHT AND I DIDNT HAVE THE STRENGTH TO TURN THE WHEEL ENOUGH TO THE LEFT TO COMPLETE THE TURN. I HAD TO GO BACK AND TRY AGAIN. I HIT THE SIDEWALK CURB. AND TO GO BACK AND FORTH TO GET THE CAR IN A POSITION ENOUGH TO TURN INTO THE DRIVE. I HAD A CAR SHOP CHECK TO POWER STEERING FLUIS AND THERE WAS ENOUGH. THEY ADVISED I COME BACK BECAUSE THEY WERE GOING TO CLOSE SO THEY COULD CHECK FURTHER UNDER THE VEHICLE.
Dec 15, 2019
+ 1 more complaint for this component
UNKNOWN OR OTHER
6 complaints
The battery tray located behind the passenger seat in the floor was compromised by a piece of steel debris on the highway. The battery split in half and battery acid came through the access door in the floor which was also inadequately secured. The door flew into the compartment along with battery acid from the split battery. and came disconnected exposing the passenger compartment. The vehicle is still available for inspection. My wife was struck by battery acid, luckily she had on a winter jacket protecting her arm, the sleeve was completely coated. She did receive minor 1st degree burns on her face and evidence of abrasions on her right cornea as well. If anyone was in the back seat the passengers would have suffered major leg injuries from the impact and flying debris. They would have had major chemical burns from the battery acid entering the passenger area, the acid completely coated the back seat and passenger rear door as well as the headliner. The vehicle has not het been to a dealer due to pending legal actions and insurance review. No inspection of the component has been done as of yet. There were no warning indicators present.
Feb 06, 2025
Crash: 1
Injuries: 1
No incident has occurred, but the recall was issued almost a year ago with no remedy. This recall could result in my death or the death of my children. This is unacceptable.
Mar 22, 2024
We are almost near a year and GM/Chevrolet has not remedied recall #23V334.
Feb 24, 2024
MY 2017 CHEVROLET TRAVERSE IS DEFECTIVE. WHILE IN MOTION THE DASH WILL RANDOMLY LIGHT UP WITH "TRACTION CONTROL OFF" IMMEDIATELY FOLLOWED BY "TRACTION CONTROL ON". A FEW MOMENTS LATER, WHILE STILL IN MOTION, "SERVICE STABILITRAX" APPEARS WHILE EVERY DIAL ON THE DASH GOES TO ZERO, THE ENGINE IS STILL RUNNING. IMMEDIATELY AFTER THAT, THE DIALS GO UP AND THE GAS PEDAL STOPS WORKING AND THE VEHICLE WILL NOT ACCELERATE. THE VEHICLE IS NOW AT THE DEALER FOR A 3RD TIME AND THE SERVICE SHOP "CANNOT DUPLICATE CUSTOMER CONCERNS". THIS IS A HUGE SAFETY ISSUE AS THE CAR IS IN MOTION, IN TRAFFIC AND SUDDENLY DOES NOT ACCELERATE.
Aug 22, 2020
PASSENGER DOOR HANDEL BROKE AND IT IS VERY EXPENSIVE THEY WAY IT'S MADE IN THE WHOLE UNIT NOT JUST A SIMPLE HANDEL BROKEN WITHIN THE FIRST YEAR . NO PRESSURE APPLIED IT JUST STOP WORKING
Jul 18, 2019
+ 1 more complaint for this component
SEAT BELTS
6 complaints
The center row passenger side Seat belt buckle plug cover fell off. No accident took place. We tried to plug in the buckle and the cover fell off which made the plug ineffective. Could have been harmful had it disassembled during an accident
Mar 23, 2023
THE DRIVERS SIDE SEATBELT IS NO LONGER WORKING AT ALL. THE LATCH DOES NOT LOCK INTO THE PIECE AT THE BOTTOM OF THE DRIVER SIDE SEAT. THE RED PIECE YOU PUSH TO UNLOCK THE SEATBELT DOESN'T MOVE.
Apr 23, 2021
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHEN THE CONTACT WAS ATTEMPTING TO BUCKLE THE SEAT BELT, THE RELEASE BUTTON FELL OUT OF THE BUCKLE. THE VEHICLE WAS TAKEN TO THE DEALER (ZEIGLER CHEVROLET, 1230 E GOLF RD, SCHAUMBURG, ILLINOIS, (847) 882-2200) WHERE IT WAS DIAGNOSED THAT THE BUCKLE FELL APART AND NEEDED REPLACEMENT; HOWEVER, IT WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Jul 12, 2018
TL* THE CONTACT RENTED A 2017 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT FAILED TO LOCK. THE CONTACT CALLED THE RENTAL LOCATION; HOWEVER, THEY FAILED TO RESPOND. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,819. THE VIN WAS NOT PROVIDED.
Jun 27, 2018
WE OWN A 2017 CHEVROLET TRAVERSE WITH 8 PASSENGER SEATING. THE SECOND SEAT MIDDLE SEATBELT ANCHORS ARE VERY PAINFUL TO PASSENGERS. THE ANCHORS ARE ENTIRELY TOO STIFF AND STICK STRAIGHT OUT FROM THE 90 DEGREE POINT OF THE SEAT WITH NO "GIVE" AT ALL. IT IS NEARLY IMPOSSIBLE FOR A PASSENGERS TO SIT APPROPRIATELY IN THIS SEAT -- THE PASSENGER IS FORCED TO SIT A BIT SIDEWAYS TO AVOID BEING DISCOMFORTED BY THE BELTS. THE ANCHORS ALSO MAKE IT DIFFICULT TO APPROPRIATELY INSTALL A CAR SEAT IN THE MIDDLE POSITION. THANK YOU IN ADVANCE FOR LOOKING INTO THIS MATTER.
Jan 13, 2018
+ 1 more complaint for this component
VEHICLE SPEED CONTROL
4 complaints
Stepped on brake to disengage cruise control. The car accelerated instead of slowing, I turned off cruise and kept stepping on the brake the car kept accelerating. I had to shift to neutral stop the car and shut engine off. When I restarted it was disengaged. This has happened twice now.
Jun 08, 2025
UPON SLOWLY PULLING INTO A PARKING SPOT MY FOOT WAS ON THE BRAKE BRINGING THE VEHICLE TO A STOP WHEN THE RPMs SUDDENLY WENT UP AND THE VEHICLE LUNGED FORWARD STRIKING THE STONE WALL IN FRONT OF ME. THE IMPACT CAUSED BOTH MY KNEES TO MAKE CONTACT WITH THE STEERING COLUMN. THERE WERE NO WARNING LIGHTS. THE AIRBAG DID NOT DEPLOY AND THE ONSTAR DID NOT ACTIVATE ALTHOUGH THE IMPACT WAS SUBSTANTIAL. I EXPLAINED THIS BOTH TO THE DEALER AND THE INSURANCE COMPANY. I WAS TOLD A GM ENGINEER WOULD NEED TO INVESTIGATE THIS ISSUE. I HAVE FOUND NUMEROUS ACCOUNTS OF THIS ONLINE.
Feb 24, 2022
Crash: 1
Injuries: 1
THIS HAS HAPPENED SEVERAL TIMES THE LATEST INCIDENT HAPPENED TODAY. WHEN I STEP ON THE BRAKE, THE CAR WILL START REVVING UP SUDDENLY AND WILL LURCH FORWARD. IT TAKES ALL OF MY WEIGHT ON THE BRAKE TO KEEP IT FROM HAPPENING. I HAVE ALMOST HIT A COUPLE OF CARS IN FRONT OF ME AND TODAY IT ALMOST TOOK ME OFF THE SIDE OF A ROAD WITH A STEEP EMBANKMENT. IT IS INCREASING IN FREQUENCY. IF IT KEEPS HAPPENING, AT THE VERY LEAST I AM GOING TO HIT SOMETHING OR SOMEONE AND AT THE WORST I, MY FAMILY, OR AN OTHER INDIVIDUAL WILL GET HURT. *TR
Apr 17, 2020
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. AFTER THE ACCELERATOR PEDAL WAS DEPRESSED, IT JAMMED WHILE BEING OPERATED AT 20 MPH. THE CONTACT ALTERNATED BETWEEN DEPRESSING THE FLOORMAT AND THE BRAKE PEDAL AND WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING ON THREE SEPARATE OCCASIONS. PRIDE CHEVROLET (715 LYNNWAY, LYNN, MA) WAS CONTACTED, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 83744340968. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Jan 09, 2018
TIRES
4 complaints
Dealership I bought this car from 5 days ago, mckluski chevy in Cincinnati Ohio stated it would be another week before i could buy the car as there was a recall on the tires and they were putting new ones on. They did not put new ones on cleared the recall without fixing it. I paid $100 locally just to have them plugged to hold air and was told they are not safe and need replaced due to tread and dry rot. All valve steps and beads were leaking and had to be replaced as well.
Aug 22, 2024
Goodyear Fortera HL tires for my 2017 Chevrolet Traverse LT / Tire Size: P255/65R18 started showing considerable wear at 25K miles. Cracking side walls. Not griping road even with the smallest amount of moisture on the road. (California) Causing the SUV to slide out of control at 20 miles an hour. At 34k and less then 3 years old the tires had to be replaced.
Jan 05, 2022
P255/65R18 DOT 4BXM ARDR0617 GOODYEAR FORTERA HL EDITION ALL FOUR TIRES ARE DRY ROTTED UNTIL A UNSAFE CONT. KEEP HAVING TIRE PRESSURE ALARMS, TOOK THE CAR TO WALMART TO CHECK FOR FLATS.
Sep 10, 2021
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS ALERTED THAT THE REAR PASSENGER SIDE TIRE APPEARED DRY ROTTED. UPON FURTHER INSPECTION, THE CONTACT NOTICED CRACKS AND BLISTERS ON THE INTERIOR OF THE TIRE. THE CONTACT MENTIONED THAT THE TIRES WERE PURCHASED AS CERTIFIED USED TIRES. THE TIRE WAS NOT REPLACED AND WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 27,000.
Jul 03, 2018
SERVICE BRAKES
4 complaints
I have owned GM vehicles approximately 50 years and have never had brake issues on a vehicle in any of those years. I have always purchased new vehicles and the vehicle was/is a one person ownership. The current vehicle of concern and consideration is a 2017 Chevrolet Traverse with approximately 21,000 miles. Currently the 6 year old vehicle required all brakes and rotors to be replaced as well as a rear driver side caliper. The garage owner had never realized such an early required brake replacement($967.10) as was required, especially with driving habits less than 3500 miles annually. I did contact General Motors Customer Care and their recommendation was to send this incident report to NHTSA for research and consideration. I am in possession of a receipt indicating service performed on my vehicle 1/6/2023 by a professional mechanic and auto service garage in Sodus, New York. I am deeply concerned about the safety and disappointed with the untimely short “wear” of the braking system. Further consideration and recommendation will be appreciated. Thank you for the immediate attention to my issue and I look forward to hearing from someone. Respectfully submitted
Jan 08, 2023
2017 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARD TO BRAKE FAILURE AND UNINTENDED ACCELERATION. THE CONSUMER STATED WHEN THE VEHICLE ACCELERATED IT CRASHED INTO AN APARTMENT BUILDING. THE AIRBAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT FUNCTION PROPERLY. THE DRIVER WAS NOT HURT BUT, A RESIDENT WAS INJURED.
Aug 01, 2022
Crash: 1
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING INDICATOR ILLUMINATED. ALSO, WHILE DRIVING AT ANY SPEED, THE VEHICLE VIBRATED AND MADE NOISE WHEN THE CONTACT ATTEMPTED TO BRAKE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO PHILLIPS CHEVROLET OF LANSING (708-474-0000, LOCATED AT 17730 TORRENCE AVE, LANSING, IL 60438) WHERE THE ROTOR WAS TURNED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN TEST DROVE THE VEHICLE AND STATED THAT IT OPERATED AS EXPECTED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
May 30, 2019
BRAKES DID NOT ENGAGE WHILE PRESSING CAUSING AN ACCIDENT. ATTEMPTING TO STOP VEHICLE KEPT GOING WHILE BRAKES PRESSED, VEHICLE DID NOT STOP UNTIL MAKING AN IMPACT WITH A METAL BEAM. ALSO AIR BAGS DID NOT EMPLOY.
Jun 08, 2018
Crash: 1
ELECTRICAL SYSTEM
4 complaints
I had my charger plugged into the charge port and for no reason smoke started pouring out of it really bad while I had my kids in the car. Also my chevy link touch screen starting going in and out. My back up camera stopped working, my safety feature of the pre collision sytem stopped working. All of these things happened all at the same time. With all of these safety issues. I do not feel safe driving this vehicle or transporting my kids in it at this point because it appears to be a hazard to mine and my kids safety
Nov 02, 2022
Horn has stopped working
Aug 02, 2022
THIA VEHICLE REGULARLY STALLS OR WILL NOT START DUE TO FREQUENCY CONGESTION WITH THE IGNITION. I HAVE STARTED THE VEHICLE SEVERAL TIMES AND STARTED TO BACK UP AND THE VEHICLE HAS STALLED. THIS COULD BE DANGEROUS FOR OBVIOUS REASONS. THE DEALER: BENNETT CHEVROLET IN EGG HARBOR TOWNSHIP WAS NOTIFIED ME AND STATED THERE WAS NO FIX FOR THIS ISSUE. THEY GAVE ME A PRINTOUT OF ALL CARS THAT EXPERIENCE THIS TYPE OF INTERFERENCE, BUT I BELIEVE IT TO BE MORE DANGEROUS TO THE OPERATION OF THE VEHICLE THAN IT IS BEING TREATED. PLEASE ADVISE. THIS VEHICLE HAS STALLED OR NOT STARTED FOR SEVERAL MINUTES THROUGHOUT THE COUNTRY, BUT MAIN USE IS IN ATLANTIC COUNTY. THE VIDEO OF THE PROBLEM COULD NOT BE UPLOADED, BUT I DO HAVE ONE FROM JANUARY 7,2019.
Jul 01, 2019
I WAS DRIVING MY 2017 CHEVY TRAVERSE WITH ONLY 12000 MILES ON IT WHEN A LIGHT CAME ON FOR "TRACTION CONTROL " WITHIN 3 SECONDS I LOST ALL POWER. THANK GOD I WAS NOT ON AN EXPRESSWAY AT THE TIME. I HAD TO GET MY BRAND NEW CAR TOWED AND THEY SAID A FUSE BLEW AND THEY REPLACED THAT. THEN ANOTHER LIGHT CAME ON AND THEY HAD TO REPLACE THE MODULE. I WAS WITHOUT A CAR FOR 3 DAYS! THIS COULD HAVE BEEN FATAL HAD I BEEN ON A BUSY ROAD OR EXPRESSWAY. I WILL BE GETTING RID OF THIS CAR ASAP AND DO NOT EVEN FEEL SAFE DRIVING IT TO THE DEALER TO TRADE IT IN! I'VE RECENTLY LEARNED THIS IS A BIG PROBLEM IN GM CARS AND IT'S VERY DANGEROUS! SHAME ON GM THEY NEED TO GET THIS PROBLEM FIXED BEFORE SOMEBODY GETS KILLED.
Sep 30, 2017
FUEL/PROPULSION SYSTEM
3 complaints
I believe my vehicle should be part of the recent GM recall for defective fuel pumps. I have been experiencing issues with my vehicle surging during acceleration, and stalling during idle. This has happened at stop lights and is a safety concern.
Apr 21, 2025
Pm409 code purge vavle . I replaced the purge vavle and gas cap the engine check light is still on .Their is a recall on the purge vavle emissions system
Jan 16, 2024
After fueling engine has trouble turning over.
Sep 18, 2021
POWER TRAIN,ENGINE
2 complaints
The contact owns a 2017 Chevrolet Traverse. The contact stated that while driving between the 1500 - 2000 RPMs the engine would begin to feel as if it were misfiring. The vehicle would seem to hesitate and jerk whenever accelerating as if there was a delayed throttle response. The vehicle had been taken to the dealer twice at which time the spark plugs and boots had been replaced. Sometime after doing so, while driving approximately 35 MPH there was suddenly grinding noise coming from the front-end. After slowing down to approximately 20 MPH, in response to the grinding noise, the vehicle suddenly jerked then stalled. There were no warning lights. The vehicle was towed to the dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
Oct 05, 2023
The contact owns a 2017 Chevrolet Traverse. The contact stated while driving the vehicle failed to exceed 60 MPH, with the check engine warning light illuminated before the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. Additionally, the engine oil pan was faulty causing engine oil to leak from the vehicle. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The approximate failure mileage was 12,000.
Sep 20, 2023
LANE DEPARTURE
2 complaints
gm issued a warranty extension/ service bulletin for the rear blind spot modules for water intrusion which can cause the airbag light to illuminate as well as shut off other features of the vehicle on the gmc acadia and other models while excluding the traverse, which is essentially the same vehicle as the traverse. the vehicle listed above is currently experiencing the blind spot module failure, which in turn is causing thee vehicle to stall unexpectedly, blinkers do not function intermittently, remote start does not function intermittently, door locks do not function unless locked from inside the vehicle intermittently and will not start intermittently. all of these concerns are alleviated by replacing the blind spot modules.
Mar 18, 2023
I am getting a service side detection system alert along with service code.
May 15, 2022
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
2 complaints
The electrical in the car is bad. I know others with Chevrolets and are having the same issue. The power windows nor doors work on my passenger side with the key or door controls. Also their is a squeaking noise when braking in my brake pedal. With new pads and rotors the car don’t stop smoothly, feel vibration in the steering wheel. The car is already having an error for the EVAP canister purge control valve. The car isn’t tht old to be needing to replace this already.
Sep 12, 2022
7/5/22 it has now been over a month since we started to have our car serviced at Ourisman Chevrolet of Bowie. On 7/3/22 while driving up a hill in our neighborhood the engine shut off, the brakes gave out, and the power steering stopped working. Had we been anywhere else my children, husband, and I could be dead from being in a serious car accident. This problem was confirmed by the dealer and reported to be caused by a "defective part" being installed. When I inquired about why there wasn't a recall for this part I was informed that it is a rare defect but they the service department receives a vehicle with identical problems every 3-4 months. We received no warning lamps, messages, or other signs that this was going to happen. During the week of Memorial Day we noticed the fuel gauge misreading and the air conditioning blowing warm. This problem was repeatedly reported. The air conditioning was repaired. The fuel gauge continues to misread.
Aug 08, 2022
WHEELS
2 complaints
I PURCHASED A 2017 CHEVY TRAVERSE IN 2018, WITH IT'S ORIGINAL FACTORY GOODYEAR FORTERA P255/65R18 109S DOT 4RXM ARDR 2916 TIRES. ON 4/29/20 THE LOW TIRE LIGHT CAME ON AND I DISCOVERED A SCREW WAS IN THE TIRE. I WENT TO DISCOUNT TIRE TO HAVE IT FIXED AND THE GUY THERE NOTICED THAT THE FRONT PASSENGER WAS CRACKING AND SPLITTING FROM THE RIM. HE SAID THOSE SPECIFIC GOODYEAR TIRES ARE TO BE GOOD FOR 65,000 MILES. THE CHEVY TRAVERSE ONLY HAS 36,120 MILES ON IT, 9,000 MORE THAN WHEN WE PURCHASED IT. I NOW HAVE TO PURCHASE FOUR NEW TIRES BECAUSE THE CURRENT ONES ARE BEGINNING TO SPIT AND CRACK WHICH COULD LEAD TO A BLOW OUT. MY WIFE MAINLY DRIVES THE TRAVERSE WITH OUR 2 DAUGHTERS TO AND FROM SCHOOL AND DAYCARE. I WILL PROVIDE A PICTURE WHERE YOU CAN CLEARLY SEE THE SPLIT BELOW THE RIM.
Apr 30, 2020
CONSISTANLTY LOSING TIRE PRESSURE, SINCE DATE OF PURCHASE. I HAVE TO ADD AIR TO TIRES ON A MONTHLY BASIS...
Nov 18, 2017
VISIBILITY,VISIBILITY/WIPER
2 complaints
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER (AUTONATION CHEVROLET NORTHPOINT, 2175 MANSELL RD, ALPHARETTA, GA 30009, (770) 383-1536) PROVIDED A COST ESTIMATE FOR THE SUN ROOF GLASS REPLACEMENT AND STATED THAT THE FAILURE WAS DUE TO THE ENVIRONMENT. THE MANUFACTURER WAS ALSO NOTIFIED AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO AN INDEPENDENT FACILITY TO HAVE THE PART REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED WARRANTY PERIOD IS OVER AND THE REPAIR WAS REFUSED. *JB
Oct 26, 2018
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE THE VEHICLE WAS STATIONARY, THE SUN ROOF EXPLODED FROM THE INSIDE OF THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A LOCAL DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.
May 08, 2018
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
The component/system that is malfunctioning is coding P-0826. Dealership says replace Transmission.Based on my experience with the vehicle, the transmission is not the main issue. There are symptoms of an electrical issue that is causing the vehicle to lose power, rough shift, stutter and hard shift. This situation began when traveling back from GA to NC. After having stopped at a rest stop, I proceeded to get back on the highway and the vehicle hesitated to accelerate as I merged on to the highway. There were no warming lights, dashboard signaling or anything that happened prior to this to warm of this unsafe issue. With traffic behind me already at speeds of 70mph+, this situation could potentially have caused an accident in which I would have been unable to avoid because the car decelerated, hesitated and did not leave me with anyway to maneuver out of the lane. I fortunately was in the merge lane, which I had to constantly tap on the accelerator in order to get the vehicle to shift into the next gear and finally surpass 40 mph so that I could get back on the highway, potentially being able to maintain a safe speed. The vehicle then jolted after reaching 40mph and then after tapping the accelerator again, I was able to increase my speed. Upon returning to NC, I sought mechanical services from the dealership. They had last serviced the vehicle in October 2024, an oil change and put an additive in the engine. The dealership not only was not helpful, but they were unable to diagnose an issue because the vehicle had no check engine light or any dashboard warnings during the entirety of this issue. It was suggested that I get the spark plugs changed, since they considered it may be a misfire within the system. The spark plug change made it worse, eventually the car shook violently while at a red light and the dashboard lights came on and the car did not exceed 15mph. The car was serviced again and the coils were replaced. The problem still persists.
Sep 10, 2025
ELECTRICAL SYSTEM,ENGINE
1 complaint
I read that there was possibly a P16F3 recall
Jun 18, 2025
POWER TRAIN,AIR BAGS
1 complaint
There is definitely something going on with the transmission. This car should not be having transmission problems. The car is not old at all! I was told that the transmission is leaking and I don’t understand why in a car that’s only 7 years old! That’s ridiculous! Also, the airbag is still not completed. I don’t want to have an accident and die because of sharp objects coming out! Everything is a hurry up and wait deal! My.car is very unsafe for me to drive. I run a carpool and I don’t want to hurt the kids.
Nov 21, 2024
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
The transfer case or transmission, shutters when between 20-40 miles per hour and acts like it’s holding back my cousin has the same issue with hers that is the same year. So I looked it up and there is so many Chevy traverse having the same issues
Nov 18, 2024
SUSPENSION,AIR BAGS
1 complaint
I can't stand having to drive a car with that risk to life any longer. I have to drive with my family inside, there are two small children and I'm scared, and Chevy just tells me that they still don't have the part for the airbag. I've been dealing with this for years and I still don't have an answer. My car's price has dropped a lot because of this problem and Chevy isn't taking responsibility for the problem. I need to know what I can do.
Sep 07, 2024
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
After reaching about 30 mph, the car shudders and starts missing and now all the lights are on the dash.
Jul 09, 2024
AIR BAGS,ENGINE
1 complaint
The contact owns a 2017 Chevrolet Traverse. The contact had detected smoke coming from the vehicle. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 180,000. VIN tool confirms parts not available.
May 21, 2024
AIR BAGS,FUEL/PROPULSION SYSTEM
1 complaint
Vehicle has had multiple recalls one recall to do with fuel pump was supposed to be fixed but came back and new recall still no remedy and it can cause death. The vehicle is very unsafe
Apr 15, 2024
AIR BAGS,UNKNOWN OR OTHER
1 complaint
UNSAFE TO OPERATE
Mar 19, 2024
AIR BAGS,FORWARD COLLISION AVOIDANCE
1 complaint
For the already known air bag recall for my vehicle, I have called GM and clearly stated how uncomfortable and unsafe I feel driving my vehicle with such a dangerous malfunction that is meant to save my life, not take it. They told me there was no way they could help, but for me to be patient. I live in a bumpy and windy area, and from other reports, I know can set off the airbags. As for the automatic braking system, we were driving on the freeway with no vehicles or objects in front or even beside us when the system kicked in with the red light and alarm sound while braking immediately and even had my steering wheel lock up. I was able to regain control a minute later, but we were close to a curve in the road that I may have not been able to turn with my steering wheel locked up, as well as a vehicle behind me having to hit their own brakes and quickly change lanes due to our vehicle suddenly braking. I have been to a dealership for diagnosing but they told me they could find nothing out of ordinary. Given I did not trust these mechanics as they have lied before to get money from us and have missed other problems that were easily diagnosed at another mechanic we have seen. Our small town only has few choices of mechanics or dealerships.
Sep 21, 2023
ELECTRICAL SYSTEM,LANE DEPARTURE
1 complaint
Passenger side mirror blind spot detection started flickering and then remained on while the vehicle is in park and in motion. Shortly afterwards it stopped working all together and began receiving a service side detection warning light on dashboard. While backing up the camera still working but there is no sensor working that detects close people or vehicles. Extremely dangerous for little kids that almost ran behind vehicle. While driving down the highway, I was almost involved in accidents while attempting to make a lane change and did not see vehicle in next lane as it was in blindspot. Issue seems to be very wide spread with this model. A service bulletin was issued for Acadia (same design as the Traverse) for same detection warning. GM dealership reported that the issue is also common which is why the parts needed for repair are on a backorder status with no ETA. NHTSA needs to take action.
Jun 13, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE
1 complaint
For over two months now I have been dealing with GM as well as different dealerships and auto mechanics to try and repair a safety feature on my 2017 Chev Traverse. I have been told by all of them the same issue or needing items replaced yet there are NO parts. They have been on back order for 1+ years with no ETA in sight. This is now causing the computer in the vehicle to malfunction to cause more damage that also cannot yet be repaired. New issue while driving my vehicle - the entire dash cluster goes black (all still tied to the same issue). Speedometer and all gauges drop to 0 (zero) as if the car was not running or turned on. After a few minutes it came back on with every single service/ error light on the dash. This happened 4 times in the span of half an hour drive. GM's aware and not backing their product or helping get parts to repair, yet I am out the money of the car and a car payment for a vehicle that is unsafe. What options do I have as a consumer? How are these safety features helping when they cannot be fixed, ordered, or repaired. Who's liable for this? Why can't this be recalled and corrected? There are many articles as well as service bulletins from GM about this known issue involving not only my year, make and model but also the Chevy Cruze, Impala, Acadia (N172097060 - Special Coverage - Side Blind Zone Alert Module Water Intrusion) and I would like to know how to file a claim, have this be investigated, and get the problem solved not out of my pocket so that I have a vehicle with features to keep me as well as other individuals safe on the road that I pay for. Why is it that GM is allowed to continue using these parts they know are faulty, and need a shield protector to protect against this exact problem but wont cover there own vehicle and product?
Mar 14, 2023
UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
I purchased this vehicle in June, 2021 and had noticed that it sometimes lurched forward a few feet when I applied the brakes. I made an appointment to have the vehicle’s brakes checked. While merging onto 12th Street in Rochester, MN at less than 15 mph, I had to apply brakes suddenly to avoid stopped car in front of me. The brakes worked but the car also accelerated and smashed into the stopped car in front of us, leaving a dent in that car’s rear fender, smashing our headlight shield, and making it difficult for our driver side door to open because the fender and door had to space between them. There were 6 similar complaints about 2017 Chevrolet Traverse vehicles at carcomplaints.com, where I also posted. I called the national phone line for General Motors because I was concerned about safety. GM sent an investigator to my home to take photos and electronic codes. They set up a claim for me, although I was only looking for a potential safety recall. Weeks later, they contacted me to say my claim was denied. When I asked for more details, they told me the engineers had concluded that I stepped on the gas rather than the brake. This didn’t make sense to me since both the brake and the accelerator had engaged. The gas pedal is recessed far closer to the floor than the brake pedal. While it is possible that my boot could have pressed on each of them at the same time since I reacted quickly, it's unlikely. I also wonder if the cruise control had engaged since, on this vehicle, it doesn't turn off and require you to turn it on again when you stop the engine and restart it. I requested the engineering data, which they sent me and I kept.
Jul 08, 2022
Crash: 1
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
MY TRAVERSE LT STUTTERS AT 20-40 MPH RANGE..SHIFTING OF RPMS VARIES..WHOLE TRUCK "SHUTTERS" AT THESE SPEEDS. MECHANIC CANNOT FIND ANY CODES TO FIND OUT CAUSE. ITS GETTING WORSE.
Jan 24, 2021
STEERING,ENGINE
1 complaint
ENGINE IDLE DOWN COMING OFF EXPRESSWAY POWER STEERING WAS HARD TO TURN RAN OFF THE ROAD. DROVE CAR THE REST OF THE WAY HOME STEERING WAS STILL HARD TO TURN IN EITHER DIRECTION, CHECK POWER STEERING FLUID AND FOUND IT TO BE OK
Dec 06, 2020
SEAT BELTS,SERVICE BRAKES
1 complaint
I WAS BACKING UP MY VEHICLE GOING NO MORE THAN FEW MPH. MY BRAKES WOULD NOT STOP THE PEDAL WENT TO FLOOR. LUCKILY I WAS NOT GOING ANY FASTER BECAUSE MY CHILDREN WERE IN CAR. THE CAR WAS ABLE TO ROLL TO A STOP I KEPT PUMPING BRAKES AND IT FINALLY STOPPED. AS PER SEAT BELTS. THE ADAPTER TO BUCKLE SEAT BELT BROKE AND NEEDS TO BE REPLACED. THIS HAPPENED WHILE TRYING TO BUCKLE MY CARSEAT THE COVER BROKE OFF.
Sep 02, 2020
AIR BAGS,SERVICE BRAKES
1 complaint
BRAKES DIDN'T STOP VEHICLE WHEN APPLIED, AIRBAG SENSOR FAILED AT 25K MILES AND WARRANTY DID NOT COVER IT. *TR
Jun 08, 2020
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
DRIVING ON HWY WITH CRUISE CONTROL SET TO 72. I THINK I WENT TO UP CRUISE CONTROL TO 75 WHEN CAR SPED UP TO ALMOST 90MPH DESPITE ME TURNING OFF CRUISE CONTROL AND STANDING ON BRAKE. AFTER OF COUPLE MINUTES THE CAR SLOWED DOWN. BUT I HAD NO CONTROL OVER MY VEHICLE'S BRAKING O THE ACCELERATION FOR AT LEAST 2 MINUTES. *TR
May 13, 2020
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WHEN PUTTING GAS IN MY 2017 TRAVERSE, WHEN I GO TO CRANK IT, IT'S TAKES A WHILE TO START AND THEN WHEN IT DOES START, IT IDLES REALLY HIGH. SOMETIMES IF I'M AT A COMPLETE STOP, THE ENGINE JUST CUTS OFF. TONIGHT WHEN I WAS DRIVING TO THE STORE WITH MY FAMILY, THE ENGINE CUTS OFF WHILE DRIVING IN THE MIDDLE OF THE ROAD. THIS IS REALLY SCARY BECAUSE I LIVE IN ATLANTA, GA AND OFTEN TAKE THE HIGHWAY AND I'M AFRAID THE ENGINE WILL SHUT OFF IN THE MIDDLE OF DRIVING. THIS IS VERY DANGEROUS. I'VE CALLED CHEVY AND I AM WAITING ON A CALL BACK BECAUSE I HAD TO LEAVE A VOICEMAIL. I LOOKED FOR A RECALL AND COULD NOT FIND ANY. THIS IS VERY ODD CONSIDERING ALL OF THE PEOPLE WHO ARE HAVING THE SAME ISSUE.
Feb 15, 2020
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I LIVE IN COLD CLIMATE WITH SNOW AND ICE CONDITIONS.WHEN IN MOTION, USUALLY WHEN THE ENGINE HAS REACHED RUNNING TEMPERATURE IS WHEN THE ISSUES TEND TO OCCUR. I NOTICE IT HAPPENS MORE OFTEN IF THERE IS ICE BUILD UP ON THE RIMS CAUSING AN IMBALANCE IN THE WHEELS BUT HAPPENS WHEN THE CAR IS FREE OF ANY ICE OR SNOW BUILD UP. THE RESULTS OF THIS IS OUT OF NO WHERE ENGINE POWER IS REDUCED,STABILITY TRAK , PARK ASSIST EXCT. WARNING LIGHTS COME ON. THIS HAS NOW HAPPENED TO ME SEVERAL TIMES NOW IN DIFFERENT CONDITIONS MAKING THIS CHEVY TRAVERSE UNSAFE FOR MY FAMILY OF FIVE,THIS IS MY ONLY VEHICLE AND THE CLOSEST CHEVY DEALERSHIP IS 135 MILES AWAY. WITH ALL THAT BEING THE CASE I DID RESEARCH ON MY VEHICLES ISSUES TO FIND MANY WEBSITES AND FORUMS OF COUNTLESS PEOPLE HAVING THE SAME ISSUE WITH GM VEHICLES UP TO 8 YEARS OLDER THAN MINE ANY MANY VEHICLES OF THE SAME YEAR AND MODEL. YET NO RECALLS ARE FOUND ON THESE MODELS AND HAVE PUT MANY PEOPLE IN DANGEROUS SITUATIONS. I HAVE NOT TOOK MY TRAVERSE TO THE DEALER YET BECAUSE I FEEL LIKE I WOULD GET TOOK ADVANTAGE OF LIKE THE HUNDRED OR SO POSTS THAT I READ ABOUT PEOPLE THAT HAVE BEEN AND WROTE ABOUT THERE DEALER HORROR STORIES. THIS IS A WELL KNOWN ISSUE THAT GM NEEDS TO FIX FOR THERE CONSUMER'S AND HAS FAILED TO DO SO FOR THE PAST EIGHT YEARS
Dec 27, 2019
STEERING,UNKNOWN OR OTHER,ENGINE
1 complaint
I HAVE A 2017 TRAVERSE, BOUGHT IT WITH JUST A FEW THOUSAND MILES ON IT BACK IN 2017. I STARTED HAVING PROBLEMS THE DAY AFTER I BOUGHT IT. THE CAR WOULD DIE ALMOST EVERY DAY. FINALLY GOT THAT ISSUE FIXED. A FEW MONTHS LATER THE WASHER FLUID STOPPED WORKING. I TOOK IT IN TO HAVE IT LOOKED AT AND THEY SAID IT HAD A HOLE IN IT. I HAD IT REPLACED. A FEW MONTHS LATER MY ENGINE STARTS MAKING A REALLY LOUD NOISE WHEN ACCELERATING AND MY STEERING WHEEL WOULD GET SO TIGHT WHEN I TURNED IT, THAT I COULDN'T TURN. I TOOK IT TO BE LOOKED AT AND WAS TOLD IT HAD A HOLE IN THE STEERING PUMP AND A PIN NEEDED TO BE REPLACED AS WELL AS THE PUMP. I HAD THAT REPLACED. A FEW WEEKS LATER I'M GETTING GAS AND TRY TO START MY CAR AND IT STALLS. I TRY TO START IT AGAIN AND IT STARTS, BUT IT ACTS LIKE IT WANTS TO DIE. THE FUEL GAUGE NEEDLE STAYS ON E, EVEN THOUGH I JUST FILLED MY TANK UP. THIS SAME ISSUE HAS HAPPENED 3 TIMES NOW AFTER GETTING GAS. MY STEERING HAS STARTING MAKING A SQUEAKING NOISE WHEN I TURN IT. MY ENGINE IS SO LOUD WHEN I'M DRIVING, IT'S DEFINITELY NOT A NORMAL SOUND. WHEN MY CAR SITS IN PARK WITH THE ENGINE IN YOU CAN HEAR THE ENGINE WHISTLING AND REVVING UP ON ITS OWN, AND THEN IT ACTS AS THOUGH IT WANTS TO DIE.
Oct 31, 2019
AIR BAGS,SEAT BELTS
1 complaint
NONE SEAT BELTS SNAP CLOSED TAKES NUMEROUS INSERTIONS TO GET SELT BELT TO SAFELY SHUT. AIR BAG LIGHT KEEPS COME ON. CAR IS A 2017 SHOULDNT BE HAVING PROBLMES ALREADY
Sep 10, 2019
SUSPENSION,FUEL/PROPULSION SYSTEM
1 complaint
I HAVE HAD MY CAR FOR ONLY TWO YEARS. I DO MAINLY HIGHWAY DRIVING AND A LITTLE RESIDENTIAL STREET DRIVING. MY STEERING RACK AND FRONT SUSPENSION LOWER CONTROL ARM MOUNT BRUSHING FAILED. I HAD TO HAVE THEM BOTH REPLACE AT COST OF $2,495. I ASKED THE CHEVY DEALER IF THIS SOMETHING THAT THEY TYPICALLY SEE AND I WAS TOLD THAT MY ISSUE APPEARED TO BE DEFECT, BUT SINCE MY VEHICLE DOES NOT HAVE AN ACTIVE RECALL AND I AM JUST WENT OVER THE $36K BUMPER TO BUMPER.
May 07, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED TO 25-30 MPH ON ITS OWN. IN ADDITION, THE CHECK ENGINE, STABILITY, AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PRIDE CHEVROLET (715 LYNNWAY, LYNN, MA 01905, (781) 995-4424) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REWIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DECLINED THE REPAIRS AND REQUESTED A BUY BACK. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 38,543. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Jan 29, 2019
VISIBILITY/WIPER
1 complaint
WINDSHIELD DEFROSTER DOES NOT DEFROST 1/2 OF THE DRIVER'S SIDE. ICE/SNOW REMAIN COMPLETELY INTACT. IT HAS TO BE COMPLETELY SCRAPED AND WILL FINALLY START TO CLEAR WHEN I CONTINUE TO USE WASHER FLUID/WIPERS AND INSIDE OF VEHICLE WARMS. THIS ALSO HAPPENS WHEN THE OUTSIDE TEMP DROPS AND ALL WINDOW INTERIORS FOG/FROST. THIS DOES NOT CLEAR UNTIL INTERIOR WARMS COMPLETELY. THIS COULD TAKE 1/2 HR. INTERIOR FROST HAS TO BE SCRAPED THAT LEAVES FOG BEHIND. I'VE HAD TO DRIVE ALL THE WAY TO WORK WITH WINDSHIELD NOT CLEAR. DEALER HAS CHECKED MULTIPLE TIMES. TECH DETECTED THAT THERE IS NO DEFROSTER AIR FLOW TO THAT SIDE. UNABLE TO CORRECT. WAS TOLD ENTIRE DASH WOULD HAVE TO BE REMOVED AND THAT REPAIR IS BEING DENIED UNDER WARRANTY. PICS SHOW BOTH SIDES AFTER DEFROSTING FOR 20 MIN.
Nov 22, 2018
STEERING,UNKNOWN OR OTHER
1 complaint
NOTICED A LOUD NOISE COMING FROM THE ENGINE AREA WHEN I ACCELERATED AND TURNED THE STEERING WHEEL. THIS HAPPENED IN THE CITY AND ON THE HIGHWAY. I TOOK IT TO TWO MECHANICS WHO BOTH DIAGNOSED IT WITH A LEAK IN THE POWER STEERING PUMP. THEY SAID THERE IS A HOLE. THIS CAR IS LESS THAN TWO YEARS OLD AND THIS IS NOT NORMAL. ALSO, MY CAR CONTINUES TO DIE WHEN NOT IN MOTION. ALTHOUGH MY CAR SAYS THE BATTERY IS CHARGED, WHEN I GO TO START MY CAR IT WON'T START. I ALWAYS MAKE SURE NOTHING IS LEFT ON IN HER CAR. IT STARTED DOING THIS TWO WEEKS AFTER I BOUGHT IT AND IT HAS CONTINUED SINCE NICE THEN. THIS IS DEFINITELY NOT NORMAL EITHER.
Nov 16, 2018
SEAT BELTS,STRUCTURE,SEATS
1 complaint
THE METAL TRACKS FOR THE REAR CAPTAIN PASSENGER SEATS HAS RUSTED BADLY AND NO LONGER LOCKS IN!! WHEN I APPLY BRAKES, THE SEATS SLIDE ALL THE WAY UP TO OUR FRONT SEATS. IT ALSO APPEARS THAT SEVERAL OTHER METAL INTERIOR SURFACES HAS RUSTED ALSO. THESE INCLUDE THE DOOR HINGES, INSIDE THE SEATBELTS AND ALL THE METAL FRAME OF THE REAR SEATS. DYER CHEVROLET IN VERO BEACH, FL HAS THE VEHICLE TODAY FOR THE FIRST ATTEMPT AT GIVING US A SAFE VEHICLE. THIS CONDITION WAS FIRST REPORTED TO OUR DEALER ON 8-20-18, AND WE WERE JUST CALLED BACK IN THIS WEEK AND WERE TOLD THAT SOME PARTS CAME IN BUT MY SERVICE TECH COULD NOT TELL ME WHAT PARTS OR WHAT THEY INTENDED TO DO.
Sep 25, 2018
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
1 complaint
CHECK AIR BAG LIGHT CAME ON BRIEFLY. DEALER SAID THEY COULDN'T FIND A CODE IN THE SYSTEM SHOWING THAT IT HAD COME ONE. THEN AS I'M DRIVING WITH MY KIDS IN THE CAR, THE TRACTION LIGHT COMES ON RANDOMLY, IT STARTS WANTING TO TURN OFF ON ITSELF. MIND YOU I'M ON A VERY BUSY STREET WITH MORONS GOING OVER 60 MPH BEHIND ME. IT COULD HAVE BEEN A MAJOR ACCIDENT! I WENT TO ADVANCE AUTO CAUSE I THOUGHT MAYBE IT WAS MY BATTERY, EVEN THOUGH ITS A BRAND NEW CAR. NO. IT WASN'T THEY TESTED IT AND EVERYTHING. SO I CALLED THE DEALER AND THEY TOOK IT IN FOR A DAY TO THEN TELL ME THAT IT IS SHOWING BATTERY CODES. I HAD JUST CHECKED THE BATTERY THE DAY BEFORE! SO I KNEW IT WASN'T THAT, BUT THEY WOULDN'T DO ANYTHING ABOUT IT. SO TO PLAY IT SAFE, I BOUGHT A NEW BATTERY. I HAD THE PLACE I BOUGHT THE NEW ONE FROM TEST MY OLD BATTERY AND BIG SHOCKER THE TEST CAME BACK AS A GOOD BATTERY. SO I SPENT THE MONEY FOR A UNNECESSARY BATTERY. A MONTH GOES BY AND NOTHING HAPPENS. THEN ABOUT 2-3 WEEKS AGO MY SCREEN STARTS COMPLAINING ABOUT "DISK ERROR" THE DVD SYSTEM ISN'T EVEN ON, AND I'M NOT PLAYING MUSIC ON IT EITHER SO IT SHOULDN'T BE SHOWING ME "DISK ERROR" EVEN IF THERE WAS A DISK IN IT. THE [XXX] THING WAS OFF! AND YESTERDAY MY HUSBAND GOES TO DRIVE THE CAR AND IT STARTS ACTING CRAZY AGAIN WANTING TO TURN OFF ON ITSELF. SO I'M DONE. IT'S A HAZARD TO MY FAMILY TO OWN THIS CAR. ALSO, I HEARD FROM AN ACQUAINTANCE THAT OWNS THE SAME CAR BUT AN OLDER MODEL THAT THIS WAS HAPPENING TO HER VEHICLE TOO, AND THAT IT WAS COVERED UNDER A RECALL BUT BECAUSE OURS IS NEWER IT ISN'T COVERED. SO WE GOT SCREWED WITH THIS VEHICLE. THANKS GM. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
May 03, 2018
STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
I WAS DRIVING DOWN THE ROAD WHEN SUDDENLY I COULD NOT TURN MY WHEEL AND THEN THE CAR COMPLETELY SHUTOFF WHILE IN MOTION. I WAS ON A CITY STREET.GOING STRAIGHT. I WAS ABLE TO PUT ON MY HAZARDS AND THEN RESTARTED THE CAR. THE DEALERSHIP RAN DIAGNOSTIC TESTS AND TEST DROVE IT AND COULD NOT REPLICATE THE PROBLEM AND FOUND NOTHING THE MATTER WITH IT. THE CAR WAS PURCHASED NEW AND HAS LESS THAN 40,000 MILES ON IT. THIS IS A MAJOR SAFETY HAZARD. THANKFULLY NO ONE WAS DRIVING RIGHT BEHIND ME OR I WOULD HAVE BEEN HIT.
Apr 05, 2018
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. WHILE ATTEMPTING TO MAKE A RIGHT TURN INTO A PARKING SPACE, THE CONTACT WAS UNCERTAIN IF THE VEHICLE INDEPENDENTLY ACCELERATED OR IF SHE DEPRESSED THE ACCELERATOR PEDAL. AS A RESULT, THE VEHICLE CRASHED INTO A BUILDING. THE FRONT DRIVER'S SIDE OF THE VEHICLE WAS DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, UNKNOWN INJURIES WERE SUSTAINED TO AN INDIVIDUAL WHO WAS TRAPPED INSIDE THE BUILDING DUE TO THE CRASH. THE INDIVIDUAL REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,800. THE CONSUMER STATED THE BRAKES WERE FIRMLY APPLIED WHEN THE MOTOR REVVED UP AND WENT INTO THE BUILDING. *JS *JS
Mar 08, 2018
Crash: 1
Injuries: 1
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
THE FIRST TIME I HAD AN ISSUE WITH THIS VEHICLE. I WAS STOPPED TO PUMP GAS, TRIED TO START VEHICLE AND IT WOULD JUST MAKE A SHAKING AND START BUT NOT TURN OVER, CHECK ENGINE LIGHT CAME ON, CAR HAD TO BE TOWED TO DEALER AND THEY SAID AN ISSUE WITH DEFECTIVE PART, FIXED IT AND IT HAPPENED AGAIN AS SO AS THEY TURNED IT ON SAID IT WAS THE ECM. THE SECOND TIME I HAD AN ISSUE WAS MUCH MORE SEVERE. I WAS IN AN ACCIDENT AND HIT ON THE REAR DRIVER SIDE, MINOR DAMAGE, HOWEVER THE CAR WAS JOLTED FORWARD AND COMPLETELY DISABLED ITSELF, SHUTTING OFF COMPLETELY, AND NEVER ACTIVATED THE ON CALL, OR SOS. JUST THRUSTED FORWARD AND SHUT WHOLE CAR DOWN. THE CAR WAS ABLE TO START AFTER A FEW MINUTES, HOWEVER THE CHECK ENGINE LIGHT IS ON AND THE CAR ENGINE IS SHAKING AGAIN. BOTH TIMES CAR IS UNDRIVABLE, AND NEEDED TOWED. I HAVE ONLY HAD THIS CAR FOR UNDER 3 MONTHS.
Mar 07, 2018
Crash: 1
Injuries: 1
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
THIS HAS HAPPENED 3 TIMES WHILE DRIVING DOWN THE INTERSTATE AT 70MPH. WHILE DRIVING ALL OF A SUDDEN MY DASH STARTS FLASHING TRACTION CONTROL OFF & THEN FLASHES SERVICE STABILITYTRAC & MY ENGINE LOSES POWER AND STARTS JERKING KIND OF LIKE YOUR ARE RUNNING OUT OF GAS. THIS LASTS UNTIL YOU STOP AND TURN OFF THE CAR FOR ABOUT 5 MIN THEN RESTART IT. BUT IT KEEPS HAPPENING WHEN I GET BACK ON THE INTERSTATE.
Jan 29, 2018
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
WHILE DRIVING THE CAR INTO MY GARAGE IT JUST STARTED TO SPEED UP, I APPLIED THE BRAKES. BUT IT DID NOT STOP AND HIT THE WALL.
Jan 17, 2018
Crash: 1
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
1 complaint
MY VEHICLE WHETHER STATIONARY OR IN MOTION ROUTINELY DOES NOT CHIME FOR A PASSANGER OR DRIVER WITHOUT A SEATBELT. THE LIGHT DOES COME ON BUT IT WILL ONLY CHIME 10% OF THE TIME. I AM NOT HAVING ISSUES WITH IT CHIMING WHEN THERE IS NOT A PERSON IS IN THE SEAT. I AM CONCERNED THIS IS A LIFE SAFETY ISSUE WITH MY VEHICLE SINCE IF I AM DRIVING AND MY PASSANGER TAKES OFF THERE SEATBELT IT DOES NOT ALERT ME WITH SOUNDS. IT ALSO DOES NOT ALERT ME WOTH SOUND IF I MYSELF FORGET TO APPLY MY SEATBELT. I HAVE CALLED AND SPOKEN TO THE DEALERSHIP AND TAKEN MY VEHICLE IN MULTIPLE TIMES. ONE OF THE SERVICE PEOPLE HAVE HEARD THIS ISSUE OCCUR WHERE IT WOULD CHIME SOMETIMES WHEN HE DID NOT HAVE HIS SEATBELT ON AND OTHER TIMES IT WOULD NOT. I AM CONCERNED THAT THE AIRBAGS MAY NOT FUNCTION CORRECTLY IF THE SEATBELT AND WEIGHT SENSOR FOR THE PASSANGER AND DRIVER ARE NOT FUNCTIONING PROPERLY. I HAVE BEEN ADVISED THAT IT IS NOT AN ISSUE PER THE DEALERSHIP AND TO ME IT IS AS I HAVE NEVER HAD A CAR NOT CHIME NOTIFYING YOU THAT THE SEATBELTS ARE NOT FASENED. THE DEALERSHIP DID TAKE THE SAME TYPE OF VEHICLE OFF THERE LOT TO TEST IN A DIFFERENT CAR AND THAT VEHICLE NEVER CHIMED FOR THE LACK OF A FASTENED SEATBELT. I FIRST NOTICED THIS WHEN MY VEHICLE WAS AT 500 MILES AND IT IS NOW OVER 5000 AND STILL NOT RESOLVED.
Jan 09, 2018
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
WHILE DRIVING MY 2017 CHEVROLET TRAVERSE AT INTERSTATE SPEEDS, THE VEHICLE, WITHOUT WARNING, SHUT DOWN. WHEN I SAY SHUT DOWN, I MEAN SHUT OFF COMPLETELY. THIS WAS A COMPLETE LOSS OF ALL POWER TO THE CAR. THE ENGINE SHUT OFF, THE LIGHTS (INTERNAL AND EXTERNAL) SHUT OFF, THERE WAS NO POWER STEERING, THE BRAKES WHERE DIFFICULT TO PUSH DOWN, ETC. AS I AM NOW COASTING DOWN THE INTERSTATE WITH NO POWER TO THE CAR I PUT IT IN NEUTRAL AND TURNED ON MY FLASHERS. WITH NO POWER STEERING AND BRAKES THAT ARE STIFF, I SOMEHOW WAS ABLE TO SLOWLY FORCE THE CAR TO THE SIDE OF THE INTERSTATE AND GET IT TO STOP. I TRIED TO RESTART THE VEHICLE AND IT WOULD NOT START. I PUT IT IN PARK AND SAT THERE FOR A FEW MINUTES BEFORE TRYING AGAIN. ONCE I TRIED, THE VEHICLE STARTED AND I WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THE MORNING AFTER THIS INCIDENT, I STARTED UP MY TRAVERSE AND NOTICED THAT THE FUEL GAUGE IS SHOWING EMPTY, BUT THE CAR HAD A HALF OF A TANK WHEN I GOT HOME LAST NIGHT. THERE IS SOMETHING SERIOUS GOING ON WITH THIS TRAVERSE AND CHEVROLET VEHICLES IN GENERAL. THIS IS THE 2ND DIFFERENT VEHICLE THAT I HAVE OWNED THAT HAS SHUT DOWN WHILE DRIVING DOWN THE ROAD. THE 1ST CAR WAS A 2016 CHEVROLET IMPALA.
Nov 08, 2017
EXTERIOR LIGHTING
1 complaint
MOISTURE IS VISIBLE IN BOTH FRONT HEAD LAMPS AFTER RAIN OR DEW FROM OVERNIGHT. BERGEY'S CHEVROLET (COLMAR, PA) SAW PICTURES AND ADVISED THERE IS A SERVICE BULLETIN FROM CHEVROLET THAT THEY ARE AWARE OF THE ISSUE AND TO ONLY REPLACE THEM IF THEY ARE FILLED WITH WATER. OTHERWISE THE LIGHTS SHOULD CLEAR WITHIN 2-6 HOURS. NOT COMET LT SATISFIED WITH H THE ANSWER BUT WILL MONITOR.
Sep 07, 2017
STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2017 CHEVROLET TRAVERSE. AFTER THE VEHICLE WAS PARKED OUTSIDE IN THE RAIN, THE CONTACT NOTICED WATER INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO KOONS CHEVROLET (LOCATED AT 10207 PHILADELPHIA ROAD, WHITE MARSH, MD 21162, TEL: 410-931-8600) TO BE DIAGNOSED. THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 856. UPDATED 09/26/17*LJ CONSUMER STATED HE IS CONCERNED ABOUT THE AIRBAGS, COMPLETE ELECTRICAL COMPONENETS. UPDATED 10/3/18*JB
Aug 10, 2017
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
FIRST PROBLEM IS THAT THE FUEL GUAGE FLUCTUATES. SECOND AND MOST FRIGHTENING, WHILE I WAS DRINKING ON WED. THE 19TH OF JULY WITH MY SON, MY TRAVERSE COMPLETELY SHUT OFF. I TOOK IT TO THE DEALER THAT NIGHT, GOT IT BACK THE FOLLOWING MONDAY AND WAS TOLD THAT THE PROBLEM COULDN'T BE DUPLICATED. I'M GUESSING THIS IS THE STANDARD ANSWER TO THESE PROBLEMS. IT'S NOT ACCEPTABLE TO ME I THAT I KNOW THAT THIS HAS BEEN A PREVIOUS ISSUE WITH THIS VEHICLE. I AM ALSO FRIGHTENINGLY AWARE THAT THERE HAVE BEEN DEATHS CAUSED BY THIS. I AM STILL DRIVING THE VEHICLE TRUSTING THAT GM STAND BEHIND THEIR VEHICLES AS WELL AS THEY TECHNICIANS. PLEASE, PLEASE FIX THIS PROBLEM!! I AM AWARE OF THE PREVIOUS RECALLS ON EARLIER TRAVERSES AND I WANT IT TO BE KNOWN THAT THIS ISSUE IS IN FACT STILL AN ISSUE. A VERY SERIOUS ISSUE!!!
Jul 27, 2017
4.4/5.0
47 reviews

Frequently Asked Questions

How many problems does the 2017 CHEVROLET Traverse have?

The 2017 CHEVROLET Traverse currently has 344 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2017 CHEVROLET Traverse?

The most common problems reported for the 2017 CHEVROLET Traverse are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2017 CHEVROLET Traverse problem data come from?

All problem and complaint data for the 2017 CHEVROLET Traverse comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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