2023 CHEVROLET Traverse Problems

Complaints Reported

Complaints by Component

POWER TRAIN

11 complaints

The contact's husband leases a 2023 Chevrolet Traverse. The contact stated that after the vehicle had been parked for approximately 10 minutes, the contact who was occupying the front passenger's side seat turned off the vehicle while the driver's seat was unoccupied. The contact stated that the vehicle started rolling backwards and crashed into a tree that was 100 ft. away. The contact husband, who attempted to stop the vehicle from outside, sustained a partial tear of his hamstring and calf muscle on the right leg and received assistance from an Orthopedic. The contact sustained a contusion on the left hand but did not seek medical assistance. The contact and her husband were able to drive away from the scene and pulled into a parking lot, where the failure was reproduced. The vehicle was then driven to the residence and parked in the garage. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The contact stated that the manufacturer was notified of the failure and sent a field investigator, who inspected the vehicle but failed to inspect the transmission. The manufacturer later informed the contact that no assistance would be provided. The contact was not provided information on the field inspector assessment. The contact related the failure to NHTSA Campaign Number: 23V172000(Power Train); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 14,000.

Jul 08, 2025

Crash: 1

Injuries: 2

When driving transmission slips and goes into wat feels neutral....also when shift from park to any gear there is a click coming from front of vehicle

Dec 27, 2024

The contact owns a 2023 Chevrolet Traverse. The contact stated that after shifting into reverse the vehicle failed to respond. The contact stated that there was a loud banging sound coming from the vehicle. The contact stated that the same loud sound was heard while driving forward. There were no warning lights illuminated. The vehicle was taken to the dealer and was duplicated; however, the vehicle was not diagnosed or repaired. The contact became aware of NHTSA Campaign Number: 23V172000 (Power Train) and linked the failure to the recall. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 13,000.

Dec 18, 2024

7-8 mild transmission slips/sticking 3 MAJOR transmission events where the car seized up completely and stopped running. Almost felt like a car crash. Very abrupt stop and almost caused people behind us to rear end us Car is only 21 months old / 17,000 miles. Most recent was in early August. We have not driven car since out of fear.

Sep 18, 2024

See attached document for complaint

Mar 12, 2024

+ 6 more complaints for this component

ENGINE

9 complaints

Flex pipe issue

Nov 08, 2025

Loud noise coming from under vehicle. Exhaust leak front flex pipe.

May 06, 2025

I am filing this complaint due to a recurring exhaust leak in the front exhaust pipe of my 2023 Chevrolet Traverse, which poses a potential safety hazard. During the vehicle’s bumper-to-bumper warranty period, Freedom Chevrolet in San Antonio replaced a leaking front exhaust pipe (receipt attached), a known issue covered by a Technical Service Bulletin (TSB) for earlier model years (2018–2022) but not for the 2023 Traverse. Less than two years later, with the vehicle now at approximately 84,000 miles, the front exhaust pipe has failed again, exhibiting the same leak issue. This recurring defect is concerning because exhaust leaks can allow carbon monoxide and other harmful gases to enter the vehicle cabin, posing a risk of poisoning or impaired driver awareness, especially during extended operation. Additionally, the issue may contribute to environmental hazards due to improper emissions control. Despite my requests for assistance from Freedom Chevrolet and GM Customer Care, I have not received a satisfactory resolution, and the repair cost falls on me as the vehicle is out of warranty. I am aware of complaints and TSBs documenting similar exhaust leak issues in Chevrolet Traverse models from 2018–2022, including a recall for the 2019 model year (NHTSA ID: N222385510), suggesting a systemic issue that may extend to the 2023 model. The lack of a TSB or recall for the 2023 Traverse leaves owners like myself vulnerable to repeated failures and safety risks.

May 06, 2025

Multiple exhaust leaks repaired 5 times. 1. 32,095 miles 2. 38,674 miles 3. 43,388 miles 4. 58,480 miles

Apr 04, 2025

The contact owns a 2023 Chevrolet Traverse. The contact stated that upon starting the vehicle, the engine was idling extremely loudly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.

Oct 28, 2024

+ 4 more complaints for this component

ELECTRICAL SYSTEM

6 complaints

The infotainment center went black. No sound in vehicle, no back up camera, no radio

Sep 12, 2025

Radio screen went black and back up camera not working. no chimes or turn signal not making sound

Aug 21, 2025

I was driving and the vehicle lost since power, I was unable to roll down the windows. And then the car just stalled. Luckily I was aware of it stalling so I pulled over in a residential area and came aaa. They sent out a battery service technician, he read the battery, the battery was ok but the alternator had low voltage. (Picture attached) so they recommend not to drive it and so I had to call for a tow truck to come. We bought a battery charger, it charges up to 12 but when we put it into drive it drops back down to 10 and that's when everything shuts off and the car dies.

Jul 17, 2025

The contact own a 2023 Chevrolet Traverse. The contact stated while the vehicle was turned off and parked in the garage, the exterior and interior lights started flashing, the horn started honking continuously, and the windshield wipers activated. Additionally, the doors locked and unlocked inadvertently and stopped when the vehicle was in drive(D). The vehicle was taken to the dealer where it was diagnosed that the computer module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 17.

Jun 17, 2025

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving 50 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The battery warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the alternator. The vehicle was not repaired due to parts being on backorder. The manufacturer was not notified of the failure. The failure mileage was 45,000.

Mar 28, 2025

+ 1 more complaint for this component

UNKNOWN OR OTHER

4 complaints

When I took my car out my garage one afternoon, I heard a loud noise that my car was making from the outside of the vehicle. The sound was super loud and made my vehicle sound like a race car reving up, every time I pressed on the gas and then when I pressed on the brakes, it made a screeching/ rattling noise. Come to find out when looking underneath the exhaust pipe underneath the car is hanging off, looks like the mounting bracket separated. Then there was a big visible hole as well. I decide to take it to a mechanic shop and fix this myself and yet the dealership also says there is no recall for that issue. Another additional issue was I was having on this same vehicle was a weird smell coming from my A/C vents when I first turned on the vehicle to which it then dissipates . Informed the dealership and they said again, they don’t know why the car is smelling like humidity. They said they would call me back so they can take the car in, and this was over a month ago, never heard back either.

Aug 22, 2025

My alternator died 4 weeks ago. My mechanic can't find one anywhere. He was told GM does not make them for this model yet. I only have 50,000 mi and bought this vehicle brand new. I'm extremely disappointed! My three Young kids and I ended up on the side of the road which was more than a little scary

Jul 17, 2025

Car would not shift out of 1st gear

Feb 02, 2025

Exhaust bracket failure. Broken bracket exhaust. Refer to [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 09, 2024

EXTERIOR LIGHTING

3 complaints

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the hazard warning light button was pressed. The contact stated that when the hazard warning light button was pressed again to turn off the hazard lights, the button became inoperable, and the hazard lights remained activated. The vehicle was taken to the dealer, who determined that the hazard light button needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

Jun 20, 2025

The car is equipped with an automatic light feature designed to activate in low-light conditions, such as early mornings or evenings. However, the system only triggers when it is completely dark. Even in very low sunlight, the lights do not turn on, which can be dangerous as the car may not be fully visible on highways

Jun 06, 2025

Headlights , especially high beams are positioned too high. High beams literally illuminate treetops without placing even one lumen of light on the surface of the road. Dealer claims lights meet manufacturer specs and won’t/can’t adjust them.

Aug 24, 2023

SERVICE BRAKES

2 complaints

The first major safety issue occurred on 4/2/2025 when we had brake malfunction. Brakes did not work properly creating a very dangerous situation when the vehicle wouldn’t stop when applying pressure on the brakes. The brakes made a strange noise, felt hard, and didn’t slow the vehicle as they typically do. At the time we received a service brake sensor notification. Car was “repaired” at the Elco dealership where the vehicle was purchased. The vehicle had 25,597 miles on it.

Aug 14, 2025

The second major safety issue with this vehicle occurred on 5/15/2025 when we lost control of the vehicle while traveling on the highway. During this time, the windshield wipers went halfway up and stayed up. The radio randomly turned on and off. The horn randomly honked. The air didn’t work. There was no ability to turn on hazard lights to warn other drivers. We had no ability to brake as the brakes felt hard and didn’t slow the vehicle. Steering was nearly impossible as the wheel felt locked in place and barely moved to either side. At the time we got several warning lights including theft protection and brake service. The vehicle had 27,965 miles on it at the time.

Aug 14, 2025

AIR BAGS

2 complaints

I was driving south on [XXX] north of [XXX] when a blue Dakota pulled out in front of me. I did not have time to stop or swerve. The Emblem of the airbag cut my left hand and fingers, tore the tendon in my thumb and hand, and sprained my left wrist. It also bruised my right thumb, bruised my heart, and collapsed the bottom of my lungs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 18, 2025

Crash: 1

Injuries: 1

The contact owned a 2023 Chevrolet Traverse. The contact stated that while driving at 40 MPH going north on [XXX] towards [XXX] , another vehicle made a sudeen left turn. As a result, the vehicle T-boned the vehicle that was making a left turn, then the contact's vehicle came to a stop, and the other vehicle was flipped over. There were no warning lights illuminated.The air bag deployed, the cover corner then cut the contact hand and tore her tendons. The contact suffered injuries to the chest when she impacted the steering wheel, her heart was bruised, and the bottom of her lungs collapsed. The contact was taken to the hospital by an ambulance. A police report was filed. The contact was still receiving medical attention and physical therapy. There were no other people injured in the accident. The vehicle was towed to an undisclosed location. The vehicle was taken to the dealer where unknown repairs were completed. The manufacturer was not made aware of the failure. The failure mileage was 12,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 27, 2025

Crash: 1

Injuries: 1

FUEL/PROPULSION SYSTEM

2 complaints

The contact owns a 2023 Chevrolet Traverse. The contact stated that while starting the vehicle, a strong unknown sound was noticed coming from the pipes in the front area. No warning lights were illuminated. The vehicle was taken to an independent mechanic who inspected the vehicle and advised to take it to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

May 10, 2024

the vehicle unexpectedly loses propulsion and or mechanical park,there is increased risk of crash or roll-away

Oct 02, 2023

WHEELS,SERVICE BRAKES

1 complaint

Front passenger caliber lock up

Sep 04, 2025

ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

While practicing parallel parking in the vehicle for about 1 hour, upon leaving the parking lot, there was a message that popped up on the dashboard reading, “SERVICE BRAKE ASSIST”. When driving the vehicle out the parking lot, the brakes were hard when pressing and the vehicle took a while to brake. I found myself braking at a far distance in order to stop the car at the nearest stop light. I turned my emergency lights and drove carefully home, since the engine light came on, which I parked and turned off the car. The next day, I turn on the vehicle and the engine light is still on, I take it to the local Auto Zone for a code, code P0556 is showing BRAKE BOOSTER PRESSURE SENSOR. I then call the dealership, they tow the vehicle and upon arrival they run diagnostics and text me the following message: “ Buckalew Chevrolet: They looked into all of those. They'd have been induced by the parking brake situation, however eveything in the computers have moved to "history" standing which means the vehicle no longer deems it an issue. If a code is not active or current, there is not much I can do with it. It shows us what the computer saw as having an issue, but not what the issue is or how it occured. Without us being able to duplicate it or it actively giving a signal that we can measure, we are kind of stuck without a paddle.” They next say they don’t find anything and they cannot fix it, there I have to go pick up my vehicle. Therefore I do, but the following weekend I go practice parallel parking AGAIN, and the issue happens all over again with the EMERGENCY BRAKE ASSIST turning on by itself, I continue to have braking problems. “STEERING ASSIST IS REDUCED DRIVE WITH CARE” reads on the dashboard, I call the dealership, they say I have to bring the vehicle in when it’s actively having the issue, and I explain that once I turned off the car, the dashboard message disappeared. No response, no resolution. the dealership just brushed it off and said it was nothing.

Aug 22, 2025

STRUCTURE,VISIBILITY/WIPER

1 complaint

When driving early in the morning to drop off my kids to school, we are driving on a highway, crossing a bridge, no cars on either side, no houses either, when all of a sudden the rear left window has a loud POP, and then shatters completely. This was an exploding window out of no where, with nobody around and no other cars near by to cause this accident. The glass fell all over my body and I could not move until the vehicle was safely pulled over. This was concerning because my 1 year old was sitting next to me and the glass could have fell onto them if they were sitting right next to the window just like I was, and that was a safety concern. I called the dealership to let them know what happened right before my eyes and they said there was nothing they could do for an explosive window. I asked if there was issues with this happening to other people with an 2023 Chevrolet traverse, and provided my vin, they said no recalls so again, nothing they could do. I mention maybe a default in defroster or manufacturing issue of installation problem, and they just said NO over the phone. They did mention they had another lady who came in with the same problem, a window shattering for no reason while driving, but that “things like that happen normally”. Despite having other people with the similar issue, I was given the cold shoulder with No resolution.

Aug 22, 2025

POWER TRAIN,ENGINE

1 complaint

The transmission. It is disengaging while driving down the road. It literally has basically stalled out in the middle of intersections, the highway, etc. There is a recall for this exact problem just not with my vin for some reason. I tried to get a dealership to look at it and see if they can fix it they say they will not. I am not safe nor are others with this malfunction.

Jul 15, 2025

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

1 complaint

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward and stopped while at the traffic light. The contact stated that while driving over 4 MPH, the vehicle seized with the transmission warning light illuminated. The contact was concerned about being involved in a crash due to the failure. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 88,071.

Jun 18, 2025

STRUCTURE

1 complaint

Weld on exhaust bracket broke.

Apr 29, 2025

ENGINE AND ENGINE COOLING

1 complaint

The contact owns a 2023 Chevrolet Traverse. The contact stated that while his wife was driving at an undisclosed speed, exhaust fumes entered the vehicle, causing her to have headaches. The vehicle was taken to the dealer, who determined that the exhaust pipe had corroded and cracked, leaking fumes through the muffler and Y-pipe. The contact was informed that the Y-pipe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

Apr 07, 2025

Injuries: 1

EXTERIOR LIGHTING,SERVICE BRAKES

1 complaint

The contact's wife owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the right turn signal light illuminated and blinked intermittently. The contact's wife noticed that the rear passenger’s side brake light and signal light failed to work as intended. The vehicle was taken to the dealer where it was diagnosed and determined that the brake light had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that on a separate occasion while driving at an undisclosed speed, the brake pedal was depressed, and made an abnormal sound. The local dealer was not contacted. The vehicle was not repaired. The contact stated that the failure had occurred on 4 separate occasions. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000.

Mar 03, 2025

BACK OVER PREVENTION

1 complaint

Unknown if this vehicle qualifies for the retrofitting of rear and front parking sensors.

Jan 12, 2025

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

Lately this car has been signalling , to brake sooner because a vehicle is near but there is no vehicle around. While driving today we pulled out of a parking lot and entered main road the car stopped and it felt like a vehicle slammed and hit the rear end. My husband is assuming transmission went out. Our traverse wouldnt accurate over 16 mph. (While driving) very dangerous!!!!

Nov 08, 2024

ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

The contact owns a 2023 Chevrolet Traverse. The contact stated while driving at approximately 70 MPH, the "ESC" message displayed, and the vehicle lost motive power and stalled. The contact stated that the vehicle failed to immediately restart. The contact stated that approximately one hour later the vehicle was restarted and driven to the local dealer. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 30,000.

Aug 27, 2024

POWER TRAIN,SERVICE BRAKES,LANE DEPARTURE

1 complaint

Noticeable Hard shifting, Transmission concerns vehicle woul d not move during acceleration when pulling into driveway. V ehicle placed in park and back to drive vehicle would not mo ve. Noisy braking. Delayed acceleration on when leaving s top or red light or freeway driving. Rough idling Noisy idle Transmission concern

Jul 25, 2024

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

The exhaust pipe, gaskets and muffler. Yes, at times we do smell the exhaust inside the vehicle and a loud sound coming from the engine when the vehicle is in motion and on standby. Yes they were notified and are still waiting for parts to have it repaired. They advised to continue driving my car and refused to provide a rental to use during the downtime due to my ‘issue’ not covered by my warranty or extended warranty because my vehicle is over 36k miles. No warnings were on in the vehicle to notify me, I just noticed a weird sound as my car would start up when the vehicle is started and never stopped.

Mar 27, 2024

SEAT BELTS,SEATS

1 complaint

Second row seat belt is stuck in the seat adjustment lever arm. Causes passengers or children to ride home without seat belts. The belt locks up and can not be freed from the adjuster arm

Mar 17, 2024

VISIBILITY

1 complaint

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving 63 MPH with her son in the front passenger’s side seat, she heard a gunshot-like sound and noticed that the sunroof glass had shattered. The contact stated that the shade guard was closed at the time of the failure; however, while the contact continued driving, the shade guard raised up, allowing broken pieces of glass to fall inside the vehicle. The contact pulled to the side of the road for a moment. The contact stated that she sustained a cut on the right hand. The contact did not seek medical assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The contact was informed that she would be contacted within 72 hours. The dealer was notified of the failure. The failure mileage was approximately 37,000.

Mar 14, 2024

Injuries: 1

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I HAD 2 MILE HR FRONT SIDE INPACK IN A PARKING LOT WHITCH PUSHED ME INTO ANTHER PARKED CAR .THEN AT THAT POINT MY CAR WENT INTO AT A HIGH RATE OF SPEED .I HAD BOTH FEET ON THE BREAK NO HELP .I PROCEEDED TO HIT OTHER CARS AFTER THE 3RD AND 4RD CAR IT FINALLY QUIT .THIS WAS AT A SMALL AIRPORT THANK GOT NO ONE WAS COMING OUT OF THE AIRPORT .I DID EVERYTHING I COULD TO STOP THIS CAR .IT JUST KEPT PICKING UP SPEED .

Jan 26, 2024

Crash: 1

Injuries: 2

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

After purchasing our vehicle we noticed back up camera view was switch to a globe view and noise in vehicle when driving over 40 mph that sound like electric wires shorting. Took to dealership they said they did updates to information center. After a few days it continued to do the same issues. Called dealership back and they took another look at it and said they once again pushed out a large update. Well vehicle continued to have same issues with addition of now rear view camera is going while in drive. Stereo screen gets all glitched up. Took it back and they kept it for a week and claimed they replaced stereo next day after picking it up it continues to have same issues and now my apple CarPlay doesn’t work. They claim I need WiFi to have it connected. Which is a lie it was working before they replaced stereo. I have contacted GM regarding all this. There is an open case. We have only had our traverse for 3 months. I have videos as well that my children have taken while reverse camera is going while I’m driving in drive.

Nov 22, 2023

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

1 complaint

I was trying to park on a little steep driveway. Somehow I got out of the car when it is D gear. In seconds I realized the car is moving forward and jumped right back in the car, hit the brakes and switch D to P. The car didn't stopped. I remember buckled up sign on display and I did. Then I pushed the start button tried to stop and start it again, the car didn't stopped. The car continued to move down from driveway to backyard down the slope hitting and badly damaging a tramboline and a chair on its way and only stopped after hitting a tree. Then the engine worked when I pushed start button.I was able to reverse back to driveway again. I was lucky the kids were at school and there was a tree stopping the car to fall the little creek at the end of property line. Did I forget the car in auto shut off or simply shut the engine while it is on D? I am not sure exactly when I was able to switch gear P, it was before or after the buckle up sign. I don't remember any other warnings like "switch D to P to Park" before I left the car.(Normally it says) This acccident happened the day after we took it to service for 10k milage maintenance , oil change ,tire rotation, 27. Inspection. I am suspecting a main system malfunction because, after it came back from the 10k maintenance service, it was giving a strange alarm sound at random times when driver door opens. Alarm was louder and faster then normal warnings like remote left in the car etc. and there wasn't any warning on the display, indicating what it was about. I am suspecting power terrain and brake failure too. I don't know if my car does have an auto brake to stop itself and avoid sliding down a slope when driver is out of the car. I don't know if my car has a sensor showing if the driver is seated or not. Overall I experienced a dangerous situation and my attempts to stop it was unsuccessful.

Nov 15, 2023

Crash: 1

SUSPENSION,POWER TRAIN

1 complaint

The contact owns a 2023 Chevrolet Traverse. The contact stated while driving up the driveway, the 4WD and all-wheel drive became inoperable. The passenger's side front tire was spinning and making an abnormal sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the sun gear needed to be replaced, a tire rotation test was performed, and the rear differential was replaced. The tire test was performed and failed. The failure recurred. The manufacturer was contacted, and the engineer informed him that the vehicle was working as designed and that another engineer would be assigned to check the PCU. The failure mileage was approximately 90,000. The VIN was not available.

Oct 31, 2023

ELECTRICAL SYSTEM,ENGINE

1 complaint

After owning new vehicle for one month the check engine light comes on, return to dealer for service and we are told there is a known issue with 2023 Traverse showing check engine light off the lot. The vehicle is inspected and found that wires from the computer are rubbing/melting against a hot surface in the engine/transmission causing a faulty check engine light.

Jul 18, 2023

⭐

4.7/5.0

66 reviews

Frequently Asked Questions

How many problems does the 2023 CHEVROLET Traverse have?

The 2023 CHEVROLET Traverse currently has 59 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2023 CHEVROLET Traverse?

The most common problems reported for the 2023 CHEVROLET Traverse are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2023 CHEVROLET Traverse problem data come from?

All problem and complaint data for the 2023 CHEVROLET Traverse comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.