2015 CHEVROLET Trax Problems

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Complaints Reported

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Complaints by Component

POWER TRAIN

11 complaints

The contact owns a 2015 Chevrolet Trax. The contact stated that while operating the vehicle the engine suddenly began to sputter and the check engine and traction control warning lights were illuminated. The vehicle was towed to the local dealer who diagnosed that the rear differential had failed and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the rear differential had previously failed and was replaced in 2019 however, the failure reoccurred. The manufacturer was not yet notified of the failure. The VIN was not available. The failure mileage was 88,857.

Oct 27, 2021

While stopped and ready to move forward when I press the accelerator the car jerks only from stop to go forward it hesitates. It has the same transmission symptoms as other car I had. I’m very concerned about this issue because a transmission it’s very expensive and can’t afford to fix it due to Covid-19 have no money. Considering how much the dealers charge for a diagnostic it’s ridiculously expensive just to check a problem they already know that exists. Please help.

Sep 28, 2021

WITH ONLY 62,000 MILES THE REAR DIFFERENTIAL HAS A CRACK IN THE SIDE OF THE CASING. THIS ISSUE LEADS TO THE COMPLETE DRAINAGE OF THE DIFFERENTIAL FLUID. THIS IS AN ISSUE IN MULTIPLE CHEVY TRAX MODELS. IT HAS POTENTIAL TO SEIZE THE DIFFERENTIAL AND CAUSE A LOSS OF CONTROL OF THE VEHICLE. THIS PARTICULAR ISSUE WAS FOUND WHILE DRIVING AND A LOUD NOISE WAS COMING FROM THE REAR DIFFERENTIAL.

Jan 14, 2021

WHILE I WAS DRIVING MY 2015 CHEVY TRAX, THE TRANSMISSION GOT STUCK IN THIRD GEAR. I SWITCHED TO MANUAL AND IT STILL WOULDN'T MOVE OUT OF THIRD GEAR. IN ORDER TO GET IT OFF THE ROAD, I HAD TO DRIVE IT TO A SAFE PLACE. SITTING AT A RED LIGHT IN DRIVE, I TOOK MY FOOT OFF THE BREAK AND THE CAR DIDN'T INCH FORWARD LIKE NORMAL. THE TRACTION CONTROL LIGHT WAS ON SO WAS THE SERVICE ENGINE SOON LIGHT. THERE IS ONLY 80,000 MILES ON THE CAR. THE RECOMMENDED MILEAGE TO SERVICE IS 100,000 MILES ON THIS VEHICLE.

Dec 07, 2020

MY CAR IS LITERALLY SPUDDERING TECHNICALLY SKIPPING THEN, JERKING BACK. IT'S A SAFETY HAZARD ALREADY ALMOST HIT A COUPLE CARS BECAUSE, ITS JERKING I NEED HELP TRYING TO GET MY CAR CHANGED OUT. THIS IS A HUGE DEFECT ON THE CAR. PLEASE HELPP

Nov 19, 2020

+ 6 more complaints for this component

AIR BAGS

9 complaints

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. WHILE DRIVING APPROXIMATELY 35 MPH, THE "PASSENGER SIDE AIR BAG OFF" WARNING MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO REICHARD CHEVROLET (575 ARLINGTON RD, DAYTON, OH 45309) WHERE IT WAS DIAGNOSED THAT THE SENSOR ON THE PASSENGER SIDE NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,917.

Apr 30, 2019

WHEN I BOUGT IT MY VEHICLE WAS JUST LIKE THAT....

Jul 11, 2018

MY 2015 TRAX HAD COLIDED WITH ANOTHER VEHICLE ON THE FRONT PASSENGER SIDE OF THE TRAAX VERSES THE BED OF A GMC PICKUP AT A MOERATE SPEED. THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. PASSENGER IN RIGHT HAND FRONT SEAT WAS FASTENED WHITH A SEAT BELT AND SUFFERERD A CLOSED SCULL CONCUSSION WITH WHIPLASH.THE VEHICLE COLLIDED ON A PRIVATE STREET WHEN THE GMC PICKUP BACKED OUT OF A DRIVEWAY WHITHOUT YEIDING THE RIGHT OF WAY(POLICE REPORT FINDING).

Sep 09, 2016

Crash: 1

Injuries: 1

TL* THE CONTACT OWNED A 2015 CHEVROLET TRAX. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE FACE, CHEST, AND LEGS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS LATER TOWED AND DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 08/12/16*LJ UPDATED 09/21/2017*JS UPDATED 6/12/18*JB

Jun 22, 2016

Crash: 1

Injuries: 1

ON JUNE 11, 2016, I WAS DRIVING 60 MPH AND HAD A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WAS SIGNIFICANT DAMAGE TO MY VEHICLE. THIS WAS A 4 LANE HIGHWAY, AND A DEER RAN OUT IN FRONT OF ME. THE SHERRIFF'S DEPARTMENT RESPONDED AND A REPORT HAS BEEN FILED.

Jun 13, 2016

Crash: 1

+ 4 more complaints for this component

UNKNOWN OR OTHER

8 complaints

My 2015 blue Chevy Trax is under 38k miles and the paint is peeling off the tailgate under the window. After finding out that many of my same car, same color are having the exact same issue in the same spot. I can provide pictures of when the peeling started happening and in a short amount of time how much has come off. My safety has not been put at risk. It has been taken to an authorized Chevy dealership and was told that there was nothing they could do, I showed all the other cars of my same model and color having the same issue and they said because there was no recall there was nothing they could do. This seems to be a factory defect with the car, but it is being ignored by Chevy because it is out of warrently timeline.

Sep 01, 2022

MY KEY WILL NOT COME OUT OF THE IGNITION WHEN PUT IN PARK AND TRYING TO EXIT THE VEHICLE.

Jan 01, 2021

I WAS DRIVING MY 2015 CHEV TRAX AND ALL OF A SUDDEN THE VEHICLE STARTED IDLING VERY ROUGH AND I WAS NOT ABLE TO ACCELARATE. WHEN I WOULD PUSH ON THE ACCELARATOR IT WOULD GO DOWN BUT THE CAR WOULD NOT SPEED UP. I TOOK THE VEHICLE HOME AND THE NEXT DAY I TOOK IT TO AN AUTO REPAIR PLACE WHERE THE MECHANIC SAID THAT THERE WERE MULTIPLE MISCODES FIRING AND THAT THE CHECK ENGINE LIGHT WAS FLASHING. THEY ADVISED THAT I IMMEDIATELY TAKE IT TO THE DEALERSHIP AND ON THE WAY THERE THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE DIED. I SAT FOR A MINUTE AND RESTARTED AND DROVE IT INTO THE DEALERSHIP. THE SERVICE PERSON SAID I SHOULD HAVE TURNED IT OFF AND HAD IT TOWED BUT I WAS CLOSE TO THE DEALERSHIP. ONSTAR SENT ME 3 MESSAGES: TWO WERE REGARDING THE TRACTION CONTROL SYSTEM AND ONE WAS FOR THE EXHAUST EMISSIONS SYSTEM. AS NOTHING HAD CHANGED FROM THE PREVIOUS DAYS THIS MAY BE A TRAX ISSUE. I DID FILL UP MY GAS TASK A WEEK BEFORE BUT NOTHING HAPPENED DURING THE MAJORITY OF THAT WEEK AS I DROVE THEN VEH APPROX 150 MILES AFTER THAT. VEHICLE IS CURRENTLY AT JAKE SWEENEY CHEV IN TRI-COUNTY OH

Aug 03, 2019

THE RADIO DOES NOT DISPLAY THE OUTSIDE TEMP. THE BUTTONS ON THE STEARING WHEEL DOES NOT WORK TO CHANGE THE CHANNEL

Oct 10, 2018

MY 2015 CHEVROLET TRAX HAS 7900 MILES ON IT AND I HAVE HAD A PROBLEM WITH SMELLING GAS IN THE CAB FOR OVER A YEAR. I SMELL IT MOST IN THE WINTER WHEN THE HEATER IS ON AND WHEN I START THE VEHICLE. THE SMELL ONLY LAST FOR A MINUTE OR SO BUT IT IS VERY STRONG. WE HAVE TAKEN TO THE DEALERSHIP SEVERAL TIMES AND THEY HAVE NOT BEEN ABLE TO REPLICATE THE PROBLEM. WE CALLED GM AND THEY TALKED TO THE DEALERSHIP AND TOLD US SINCE THE DEALERSHIP COULD NOT REPLICATE THE PROBLEM THEN THERE WAS NOTHING ELSE THEY COULD DO. I KNOW THAT IT DOES NOT HAPPEN EVERY TIME I START THE VEHICLE. I NOTICE IT MORE WHEN I HAVE DRIVEN IT A LITTLE AND THEN STOPPED TO GO IN THE STORE AND WHEN I COME BACK OUT AND START IT THE FUMES ARE REALLY BAD. I TOLD THE DEALERSHIP THIS AND THEY TRIED DRIVING IT AND STOPPING AND TURNING IT BACK ON, BUT THEY HAVE NEVER SMELLED IT. I DID A GOOGLE SEARCH FOR CHEVROLET TAX GAS SMELL IN CAR AND FOUND A CHEVY TRAX FORUM WHERE OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND THERE DEALERSHIPS ARE TELLING THEM THE SAME THING. THEY CAN REPLICATE THE PROBLEM SO THERE IS NOTHING THEY CAN DO. I AM JUST WORRIED THAT WITH THE FUMES BEING SO STRONG THAT IF THERE WAS A SPARK OR IF MY PHONE WOULD RING COULD THIS CAUSE AN EXPLOSION, OR COULD IT CAUSE HEALTH PROBLEMS FROM BREATHING THE FUMES.

Feb 14, 2017

+ 3 more complaints for this component

ENGINE

8 complaints

On 02/02/21 My 2015 Chevy Trax LTZAWD mileage 96,612 was taken to Karl Tyler Lewiston Chevrolet, Lewiston, Idaho. I experienced the check engine light and stabil trak light came on engine lost compression. The dealership said it had a code P300 misfire and replaced the coil, sparkplugs and oil change. the following morning on my way to work at 3:30AM the check engine light came on. Took the vehicle back to the dealership again a code P300 misfire. The following day again check engine light, again code P300 misfire was told sometimes the computer retains codes. On May 3, 2022 on my way home while traveling uphill the check engine light came on. Vehicle lost all compression car would not move forward I was on a curve going upward on an incline no shoulder, I put the car in neutral and allowed it to coast downhill till I could get to a place where it could be off road. Towed to Karl Tyler Lewiston Chevrolet, Lewiston, Id. Was told needs new engine. They told me that GM would consider under warranty allowing for MSRP charge and GM would cover 10% and I would be responsible for the remaining $7600.00 No recall on engine. Mileage 118,000 No Recall on engine yet

Jun 13, 2022

The contact owns a 2015 Chevrolet Trax. The contact stated that while driving at various speeds, an abnormal, burning odor would emit throughout the vehicle cabin without warning. The contact's husband inspected that vehicle and discovered that the coolant had leaked out of the reservoir. The contact initially took the vehicle to the dealer where they informed her that the water pump and a transmission valve were leaking. The contact then took the vehicle to an independent mechanic where they replaced the serpentine belt. The contact stated that the vehicle was not equipped with a temperature gauge which caused the contact to not know that her vehicle was overheating. The contact stated that additional work needed to be performed on the vehicle due to the lack of a temperature gauge. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was approximately 81,000.

Nov 30, 2021

Fire: 1

MY CAR STARTED TO OVERHEAT. I NOTICED THE RADIATOR CAP WOULD NOT CLOSE ANYMORE. I HAD TO REPLACE THE RADIATOR CAP. CAR KEPT OVERHEATING, TOOK IT INTO THE SHOP AND IT TURNED OUT I HAD TO REPLACE THE THERMOSTAT, WATER OUTLET HOUSING, AND WATER PUMP.

Jul 30, 2020

CAR AIR CONDITIONER STARTED TO BLOW HOT AIR. TOOK CAR TO DEALERSHIP TO HAVE A MULTI-POINT INSPECTION. FOUND REFRIGERANT TO BE LOW, UPON FURTHER INSPECTION HVAC DYE ON COMPRESSOR. WAS TOLD THAT THE AIR CONDITIONER COMPRESSOR NEEDS TO BE CHANGED OUT.

Jul 30, 2020

THE CATALYTIC CONVERTER FAILED AT 88,000 MILES CAUSING THE CHECK ENGINE LIGHT TO COME ON. THIS IS NO LONGER COVERED UNDER WARRANTY AFTER 80,000 MILES. WILL NOT PASS INSPECTION UNTIL REPLACED, BUT THERE IS A NATIIONWIDE BACKORDER ON THIS PART. IS THIS A KNOWN ISSUE THAT THEY AREN'T TELLING THE CAR OWNERS ABOUT? CAR DOES NOT RUN AS EFFICIENTLY, CONSUMES MORE FUEL THAN PROMISED.

Jun 27, 2019

+ 3 more complaints for this component

SERVICE BRAKES

5 complaints

NO BRAKES WHEN DRIVING HOME FROM WORK. PEDAL PRESSED ALL THE WAY TO THE FLOOR. PUMPING BRAKES MADE NO DIFFERENCE. THANKFULLY WAS ON A LESS TRAVELED COUNTRY ROAD AND WAS ABLE TO LIMP THE VEHICLE HOME USING PARKING BRAKE. BRAKE FLUID LEVEL CHECKED FINE AND THERE WAS NO BRAKE FLUID LEAKING AROUND ANY WHEEL OR UNDER CAR SO IT WAS NOT A BROKEN BRAKE LINE OR SEAL. VEHICLE TOWED TO DEALERSHIP. DEALERSHIP DETERMINED "BRAKE VACUUM SWITCH" WAS BAD AND REPLACED. CLAIMED THIS WAS NOT A *WARRANTY* COVERED PART AND WAS NORMAL WEAR AND TEAR.

Sep 21, 2019

BACKING UP VEHICLE, PRESSED BRAKES, WENT TO FLOOR, NO BRAKES. PUT CAR IN NEUTRAL TILL VEHICLE STRUCK ANOTHER PARKED VEHICLE. PUT CAR IN DRIVE, PUT FOOT ON BRAKES TO STOP AND CHECK DAMAGE, NO BRAKES. PUT CAR IN NEUTRAL, CRUISED TO STOP. TRIED TO PUT CAR IN A PARKING SLOT, NO BRAKES, CAR PUT IN NEUTRAL AND I TURNED INTO A CURB TO STOP CAR. BEFORE LEAVING PUMPED BRAKE AND CHECKED FOR PRESSURE - NOW OK. DROVE HOME AND PARKED CAR IN DRIVE. CALLED GENERAL MOTORS TO HAVE CAR BRAKES CHECKED OUT. HAPPENED ONCE BEFORE - EXACT TIME UNKNOWN - IN PARKING LOT - WITH NO CARS AROUND, TO BACK INTO. NO PRESSURE ON BRAKE PEDAL. I THOUGHT I JUST MISSED THE BRAKE PEDAL. MINOR DAMAGE TO BOTH VEHICLES.

Jun 22, 2016

Crash: 1

THE BRAKES WERE NOTICEABLY SQUEEZING AT LESS THAN 4000 MILES. I'M NOT SURE FOR HOW LONG BECAUSE I DO PLAY LOUD MUSIC, ALTHOUGH I HAD NOTICED THAT STOPPING WAS REQUIRING MORE PRESSURE, I THOUGHT IT WAS JUSTVMYVIMAGINATION. THEN I HEARD THE SQUEEZING OVER MY RADIO. I ASKED MY BOYFRIEND TO DRIVE THE 2015 TRAX AND HE SAID I NEEDED NEW BRAKES AND REFUSED TO DRIVE IT AGAIN. I TOOK IT TO AN AUTHORIZED CHEVY DEALER AND WAS CHARGED 25.OO FOR AN INSPECTION BECAUSE THEY CLAIMED THE SHORT DISTANCE THEY DROVE COULD NOT REPRODUCE THE SOUND, NO DEFECTS FOUND. THE SQUEEKING GOT LOUDER, I TOOK IT TO THE CHEVY DEALER THAT HOSED ME ON THE PURCHASE OF THE CAR, THEY ALSO STATED THEY COULD NOT FIND ANY DEFECT NOR COULD THEY HEAR ANYTHING, SO I OFFERED TO TAKE THE MECHANIC AND MANAGER OF SERVICE FOR A RIDE AT THEIR LRISURE, BOTH DECLINED, I EVEN OFFERED TO LET THEM DRIVE, AGAIN THEY REFUSED, I WAS LATER TOLD THAT THEY KNEW SOMETHING WAS WRONG BUT THEY DIDN'T FEEL UNDER CHEVY GUIDELINES IT WAS NECESSARY TOBREPAIR. THEY WOULDN'T REPAIR THE BRAKES EVEN AFTER I SAID I WOULD PAY FOR MY OWN SAFETY! I WENT BACK IN AND GOT BOTH THEIR CARDS AND ADVISED THAT IF THEY WERE GOING TO PROMOTE THE CHEVY BRAND, MY SON SHOULD KNOW WHO TO SUE IF I DIE IN THAT DEATH TRAP. I LATER TALKED TO MY CAR INSURANCE CARRIER ABOUT MY HIGH RATES, HE STATED THAT IT WAS DUE TO THE TRAX PROVEN HISTORY OF ISSUES/FAILURES FOR ESPECIALLY FOR BEING A FAIRLY NEW CHEVY MODEL, SPECIFICALLY THOSE WHICH THE PUBLIC IS STILL UNAWARE OF. I PAID 32000 FOR THE UPGRADE MODEL AND I CAN'T EVEN GET AN OFFER BETTER THAN 16000 WITH LESS THAN 7500 MILES ON IT. OH, AND THE AC CONSTANTLY CYCLES AND MY OLD TEN SPEED BLEW COLDER AIR!

Jun 21, 2016

THE BRAKE STARTED SQEEKING AFTER DROVE OF LOT IN FEB 2016 UP TILL THIS VERY DAY JUNE 2016. ALSO WHEN APPLYING BRAKE HARD CAR SLIDES PAST STOP.

Jun 12, 2016

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. WHEN THE CONTACT RELEASED THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A FEATURE INHERENT TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 800. THE VIN WAS NOT PROVIDED. UPDATED 04/07/16*LJ *CN

Jan 26, 2016

STRUCTURE

4 complaints

The paint is peeling off. It started as a bubble and then popped. There is no rust to indicate this being from wear and tear. The back and two spots on the hood are affected by this issue.

Jul 12, 2024

The paint on my Blue Chevy Trax flakes off in multiple areas.

Dec 04, 2023

I BOUGHT A USED 2015 CHEVY TRAX IN NOV 2019. ONE OIL CHANGE INTO MY TRAX IN FEB 2020 THE PAINT STARTED BUBBLING AND COMING OFF IN THE SNOW IN MY DRIVEWAY SITTING! THEN MORE STARTED COMING OFF. I NOW HAVE 2 SPOTS ON THE BACK HATCH AND BOTH SIDES OF THE HOOD. I LIVE IN WI. THE DEALERSHIP WOULD PAY1/2 OF THE TOUCH UP OR I COULD TRADE IT IN AND THEN HAVE A VEHICLE PAYMENT. I PAID ALMOST 13,000. FOR IT. BECAUSE THE COVID 19 STRUCK I HAD TO WAIT CAUSING MY VEHICLE TO APPARENTLY LOOSE 1/2 OF WHAT I PAID FOR IT! DEALERSHIP OFFERED ME 6THOUSAND! I CONTACTED GM AND WAS TOLD AFTER SOME PHONE CALLS THAT GM WOULD PAY FOR IT...THEN MY CASE WAS GIVEN TO SOMEONE ELSE AND THE OFFER WAS TAKEN BACK.

Oct 08, 2020

THE LOWER CONTROL ARM IS VERY LOOSE. WHEN WE ACCELERATE TO LOW SPEEDS (20-25MPH) WE HEAR A LOUD THUMPING NOISE THAT EVENTUALLY STOPS WHEN WE GET TO HIGHER SPEEDS. SOMETIMES WE HAVE TO LET UP OFF THE THROTTLE TO MAKE IT STOP AND THEN REACCELERATE. WE LOOKED UNDERNEATH FOR THE PROBLEM AND WE CAN PHYSICALLY SHAKE THE LOWER CONTROL ARM.

Aug 05, 2020

STEERING

4 complaints

The contact owns a 2015 Chevrolet Trax. The contact stated that while driving at various speeds, the steering wheel occasionally seized. There were no warning lights illuminated. The vehicle was taken to the local dealer, and the contact was informed that the vehicle was operating as intended. The vehicle was not diagnosed or repaired. The contact stated that the failure recurred. The vehicle was taken to the same local dealer, where a software update was performed, but the failure persisted. The manufacturer was contacted and opened a case. The failure mileage was approximately 90,000.

Sep 22, 2023

The contact owns a 2015 Chevrolet Trax. The contact stated that while his daughter was driving 55 MPH, the vehicle experienced a loss of power of steering assist. Additionally, the vehicle stalled. No warning lights were illuminated. The contact related the failure to NHTSA Campaign Number: 15V146000 (Steering). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

Jul 17, 2023

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. WHILE DRIVING 20 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE DRIVER STRUCK A CURB. WHEN THE CONTACT TURNED OFF AND RESTARTED THE ENGINE, THE VEHICLE DROVE NORMALLY. THE VEHICLE WAS TAKEN TO RYAN CHEVROLET (LOCATED AT 1800 SOUTH BROADWAY, MINOT, ND 58701, (701) 852-3571) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V146000 (STEERING). THE MANUFACTURER PROVIDED CASE NUMBER: 346514S38. THE APPROXIMATE FAILURE MILEAGE WAS 18,101.

Dec 13, 2018

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED TO FUNCTION AND THE STEERING WHEEL VIBRATED ABNORMALLY. NHTSA CAMPAIGN NUMBER: 15V146000 (STEERING) WAS REFERENCED. THE DEALER (CENTRAL CHEVROLET, 3207 STADIUM BLVD, JONESBORO, AR 72404, (870) 394-5007) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Dec 13, 2018

ELECTRICAL SYSTEM

4 complaints

WHEN EVER YOU RESET THE DATE & TIME ON THE CAR IT ONLY STAYS CORRECT DURING THE TIME YOU ARE IN THE CAR TRAVELING. ONCE YOU TURN THE CAR OFF & TURN IT BACK ON, THE TIME HAS CHANGED & SOMETIMES THE DATE.

Aug 28, 2020

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR A ROUTINE OIL CHANGE. THE CONTACT PRESENTED A RECALL NOTICE AND THE DEALER SCHEDULED THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V422000 (ELECTRICAL SYSTEM, EQUIPMENT). THE CONTACT HAD NOT EXPERIENCED A FAILURE BEFORE THE DEALER COMPLETED THE RECALL REPAIR. AFTER THE REPAIR, THE CONTACT'S PHONE FAILED TO PROPERLY SYNC WITH THE BLUETOOTH ACCESS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE CONTACT WAS INFORMED TO GET A NEW PHONE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO PURCHASE A NEW PHONE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

Sep 08, 2016

THE INFORMATION CLUSTER (WHICH DISPLAYS MY SPEED, MILEAGE, GAS GAUGE, ETC.) WENT COMPLETELY BLACK FOR ~10-15 MILES AS WAS DRIVING HOME ONE DAY FROM WORK ON A CITY ROAD. I TURNED THE CAR OFF AS I STOPPED FOR GAS BUT THE DISPLAY WAS STILL BLACK WHEN I TURNED THE CAR BACK ON. IT FINALLY CAME BACK ON SPONTANEOUSLY WHEN I WAS HALF WAY HOME ON A COUNTY ROAD. I HAVE HAD ISSUES WHERE THE DISPLAY WILL GO BLACK TEMPORARILY (1-2 SECONDS) AS I AM DRIVING BUT IT QUICKLY TURNS BACK ON, RESETTING MY DISPLAY. THIS HAS HAPPENED 7X IN THE PAST WEEK AND I'VE NOTICED IT MORE AS THE WEATHER HAS GOTTEN HOT AND HUMID AND IT HAS HAPPENED SEVERAL TIMES BEFORE. I AM CONCERNED BECAUSE IT OBVIOUSLY IS NOT SAFE TO BE DRIVING WITHOUT KNOWING YOUR SPEED OR IF YOU ARE RUNNING LOW ON GAS. THE PHOTO BELOW WAS TAKEN DURING MY TRIP HOME WHILE I WAS STOPPED AT A STOP LIGHT .

Jul 10, 2016

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BACK UP CAMERA FAILED TO FULLY ILLUMINATE, AS A SECTION OF THE CAMERA WAS BLANK. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600. THE VIN WAS UNAVAILABLE.

May 11, 2016

SUSPENSION

3 complaints

The passenger side control arm is messed up and this is throwing the vehicle out of alignment

Aug 19, 2022

THE CAR JUMPED THE CURB WHEN I WAS MAKING A LEDR HAND TURN. TOOK IT FOR INSPECTION RECENTLY AND IT FAILED DUE TO FAULTY CONTROL ARMS.THE FRONT END OF THE CAR BOUNCES AND RIDES ROUGH WHEN IT HITS A BUMP

Oct 12, 2020

TL* THE CONTACT OWNED A 2015 CHEVROLET TRAX. THE CONTACT STATED THAT HER DAUGHTER WHO WAS DRIVING AT NIGHT AND GOT TO A DETOUR, AND MADE A TURN, DRIVING DOWN HILL. THE CONTACT STATED THAT BASED ON THE POLICE REPORT, THE DRIVER STOPPED, ATTEMPTING TO AVOID DRIVING OFF THE ROAD, SHE TRIED TO PULL THE VEHICLE BACK TO THE MIDDLE OF THE ROAD, IT APPEARED THAT THE VEHICLE DID NOT TURN TO THE INTENDED DIRECTION AND CAUSED THE VEHICLE TO CRASH INTO A TREE, RESULTING IN A FATALITY. THE DRIVER, A 26-YEAR-OLD, WAS THROWN OUT OF THE VEHICLE. THE VEHICLE ROLLED OVER HER AND INTO AN OPEN FIELD. THE AIR BAGS DEPLOYED. THERE WAS NO KNOWN WARNING INDICATORS. THE CONTACT STATED THAT ACCORDING TO THE POLICE REPORT, THE FRONT DRIVER'S SIDE SEAT BELT WAS TWISTED AND UNLATCHED. THE VEHICLE WAS TOTALED AND TOWED TO A POLICE IMPOUND LOT. THE VEHICLE WAS LATER TOWED AWAY BY THE INSURANCE COMPANY. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V652000 (SUSPENSION). THE DEALER WAS NOT CALLED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK HER INFORMATION AND STATED THAT SOMEONE WOULD CALL BACK. THE CONTACT WAS CALLED BACK BUT WAS UNAVAILABLE. THE MANUFACTURER WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

May 12, 2020

Crash: 1

SEAT BELTS

3 complaints

THE REAR SEAT BELTS HAVE BEEN REPLACED SEVERAL TIMES BECAUSE THEY HAVE FAILED TO RETRACT. THE VEHICLE HAS A LITTLE OVER 50,000 MILES.

Feb 07, 2020

ON TUESDAY MARCH 20TH, 2018 THE 2015 CHEVROLET TRAX IN WHICH I WAS A FRONT SEAT PASSENGER WAS STUCK FROM BEHIND BY A 2012 DODGE RAM FULL SIZE PICK UP TRUCK. THE SEAT BELT THAT WAS RESTRAINING ME FAILED TO RESTRAIN THE FORWARD MOTION OF MY BODY AT IMPACT. THE SEAT BELT DID NOT TIGHTEN UP, IT ALLOWED MY BODY TO BE PROPELLED FORWARD UNRESTRAINED. I SUFFERED A NECK INJURY AND WAS ALSO DIAGNOSED WITH CONCUSSION TYPE SYMPTOMS AT THE ER. THE VEHICLE WAS AT A COMPLETE STOP WAITING FOR ONCOMING TRAFFIC TO PASS WHEN IT WAS STUCK IN THE REAR PASSENGER SIDE BY THE PICK UP TRAVELING AT AN UNKNOWN SPEED.

Mar 01, 2018

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT WAS NOT EXPERIENCING ANY FAILURES WITH ANY OF THE SEAT BELTS UNTIL THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V651000 (SEAT BELTS). WEEKS LATER, THE FRONT PASSENGER SIDE SEAT BELT FAILED TO BUCKLE. THE CONTACT HAD TO FORCE THE BUCKLE TO SECURE AND GET THE SEAT BELT WARNING INDICATOR TO GO OFF. THE DEALER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Nov 30, 2016

ELECTRICAL SYSTEM,ENGINE

2 complaints

I have had multiple engine problems with my trax. For starters, shortly after I bought it in 2021 I had to have the radiator replaced, then in Aug or Sept 2022 I had to have the coil pack replaced, the in Oct 2022 the turbo needed to be replaced. Exactly 1 year after replacing the turbo, I had to replace it again in Oct 2023. Now I'm being told that these cars are having problems with Piston rings going out. After repleacing the turbo once again, my car was still acting up. I took it back to the mechanic and they told me my piston rings are shot. Due to this issue, I now need a new motor. I've been told by 3 different Automotive shops that they have replaced several engine in the past 5 months due to the Piston rings and turbo going out in them. My car is a sitting duck. I'm highly mad. To add full to the fire, some of my features are not working due to an electrical issue.

Dec 10, 2023

When I’m driving I started to hear the gear shifter sound like it’s moving inbetween drive or maybe out of drive I’m not really sure. Then after that happens when I stop driving and turn the car off the car won’t release the key from the ignition. I have to wait for it to lock itself into park and then the key will release.

Sep 29, 2021

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

I have recently heard what could best be described as a squealing sound. I could also smell fuel inside the vehicle while driving. I thought it was oil that had leaked onto the serpentine belt and had it replaced but the noise continued. Listening closer I realized it was coming from the area around the intake manifold. Searching online I found several YouTube videos and comments from people mentioning loose spark plugs caused their issue. Checking mine I found that two of the four spark plugs were loose enough to not require a wrench to remove them. Tightening them eliminated the noise. I have owned this vehicle since it was brand new and have never asked a mechanic to check or replace spark plugs, nor have I done it myself. I did recently replace the intake manifold, which required removing and reinstalling the ignition coil. I feel like loose spark plugs represent a fire hazard as it allow the fuel to blow past the cylinders and into the engine compartment.

Apr 25, 2022

I WAS DRIVING MY 2015 CHEV TRAX AND ALL OF A SUDDEN THE VEHICLE STARTED IDLING VERY ROUGH AND I WAS NOT ABLE TO ACCELERATE. WHEN I WOULD PUSH ON THE ACCELERATOR IT WOULD GO DOWN BUT THE CAR WOULD NOT SPEED UP. I TOOK THE VEHICLE HOME AND THE NEXT DAY I TOOK IT TO AN AUTO REPAIR PLACE WHERE THE MECHANIC SAID THAT THERE WERE MULTIPLE MISCODES FIRING AND THAT THE CHECK ENGINE LIGHT WAS FLASHING.

Sep 10, 2019

POWER TRAIN,ENGINE

2 complaints

Component premature failure. 1. Purge valve replaced at 61,048 miles 2. Coolant flange and seal replaced at 61,511 miles 3. P0299 indicates problem with turbo charger compromised boost power, - injector control pressure sensor - EGR - MAP - Accelerator pedal Input I have to pay a expensive diagnostic from the dealer to find out the issue, it’s too expensive to do that now after Covid-19 money is scarce.

Sep 28, 2021

NOTICED COOLANT RESERVOIR WAS EMPTY. PUT IT IN THE SHOP AND IT IS THE TURBO THAT CHEVY MANUFACTURES WITH THE ENGINE. IT IS LEAKING. THE VEHICLE IS ONLY A 2015 WITH 34,000 MILES, THE TURBO SHOULD NOT BE LEAKING ALREADY. IT DOES NEED TO BE REPLACED. I HAVE GOTTEN ALL THE MAINTENANCE DONE.

Nov 15, 2019

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

2 complaints

I HAVE HAD TO TAKE MY VEHICLE IN SEVERAL TIMES FOR REPAIR I AM THE FIRST OWNER OF THIS VEHICLE AND IT ONLY HAS 87,000 MILES ON IT. AT 87,000 MILES I HAVE HAD TO HAVE THE VALVE COVER REPLACED FOR LEAKING. I HAVE ALSO HAD TO HAVE AN OIL PAN LEAK REPLACED. AN OIL PAN PIN GASKET REPLACED. AND NOW MY SEAT BELT INDICATOR LIGHT IS NOT MAKING NOISE WHEN THE SEATBELT IS NOT BUCKLED IN. I HAVE TRIED TO DRIVE WITHOUT A SEATBELT ON CITY STREETS AND HIGHWAYS TO SEE IF THE LIGHT WOULD MAKE NOISE AND IT DOES NOT THE LIGHT IS ON ON THE DASHBOARD BUT NO NOISE IS MADE TO INDICATE THAT THE SEAT BELT IS NOT ON.

Sep 10, 2020

THE VEHICLE WILL STALL WHILE DRIVING AND NOT TURN BACK ON UNLESS THE VEHICLE IS IN PARK AND THE KEY IS TAKEN OUT AND PUT BACK IN. THIS IS A SEVERE SAFETY HAZARD AS IT HAS ALMOST CAUSED ME TO CRASH MULTIPLE TIMES AND THE DEALERSHIP SAYS THEY CANNOT FIND ANYTHING WRONG WITH IT.

Aug 14, 2019

UNKNOWN OR OTHER,ENGINE

1 complaint

While driving in the highway vehicle lost power and gray smoke came out off the exhaust, it was hard to accelerate and TCS warning light and check engine light popped up. TCS warning light extinguished but check engine light still on. Cars behind me could have hit me from behind, because it was a sudden loss of speed, it made other drivers switch lanes creating the risk of crashing others or myself. I have taken the car to a mechanics and some say it’s the turbo and others say they don’t know what it can be and can’t really help me.

Nov 29, 2025

SUSPENSION,ELECTRICAL SYSTEM,ENGINE

1 complaint

My radio turns up and changes by itself . It’s leaking oil an I’ve replaced everything a can’t figure it out , if anything it’s the engine it just won’t make sense . I dumped so much money into it already

Oct 19, 2025

STEERING,SUSPENSION,SERVICE BRAKES

1 complaint

I am unable to control my vehicle. Something in front end of vehicle pushes and pulls the vehicle from left to right without being able to regain control. Loud popping and clunking while turning..Braking has also been a majoir issue along with suspension/steering issues. I would greatly appreciate these things to be fixed immediately beings there has been a recall years ago and I was never notified!

May 06, 2025

Crash: 1

VEHICLE SPEED CONTROL,ENGINE

1 complaint

Control arm

Apr 04, 2024

SUSPENSION,ELECTRICAL SYSTEM,EQUIPMENT

1 complaint

The contact owns a 2015 Chevrolet Trax. The contact stated that upon entering the vehicle, the vehicle failed to emit an audible chime, indicating that the seat belts had not been fastened. While driving at an undisclosed speed, the contact heard an abnormal clicking sound coming from the front end of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the passenger’s side upper control arm. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V652000 (Suspension) and NHTSA Campaign Number: 16V422000 (Electrical System, Equipment) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 94,000.

Dec 06, 2023

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

1 complaint

The contact owns a 2015 Chevrolet Trax. The contact stated while driving 65 MPH, the vehicle lost motive power and stalled without warning. The contact pulled over to the side of the road and had the vehicle tow to the dealer. The dealer replaced the fuel module, but the failure reoccurred. The vehicle was towed to the dealer however, no cause for the failure was found. The dealer however, stated that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 116,959.

Jun 14, 2023

ENGINE AND ENGINE COOLING

1 complaint

The contact owns a 2015 Chevrolet Trax. The contact stated that while driving at various speeds, the vehicle would jerk and hesitate, and excessive smoke was present coming from the rear exhaust pipes. The vehicle was taken to an independent mechanic who diagnosed that there was no lubrication to the engine due to a lack of engine oil. The vehicle was taken to the local dealer. No further information was available. The vehicle was not repaired. The manufacturer was notified but no assistance was offered. The failure mileage was 72,000.

Feb 01, 2022

ELECTRICAL SYSTEM,SEAT BELTS

1 complaint

#1 - Safety Issue of the Passenger Rear Door's Lock will not lock/unlock (button will not go up and down) to be able to get in or out of car from the back seat - the 'motor'? can be heard engaging when either the door lock/unlock button is pressed or the key fob is pressed to lock/unlock - but the button is stuck in a position that you cannot pull it up to get in or out of the car. ------ #2 - Safety Issue of the Back Seat Safety Belts near door continues to twist within an area that cannot easily be gotten to, causing the Safety Belt to not be able to be pulled out or retract - making them unable to be used, as they are jammed and cannot fit around a person to lock into the clasp to hold them into the back seat. Safety Issue of the Passenger Rear Door's Lock will not lock/unlock (button will not go up and down) to be able to get in or out of car from the back seat - the 'motor'? can be heard engaging when either the door lock/unlock button is pressed or the key fob is pressed to lock/unlock - but the button is stuck in a position that you cannot pull it up to get in or out of the car. Both incidents occurred after Purchase in November, 2020 at First City Used Auto, Gonic NH and they would not claim responsibility to fix, despite both issues being Safety Issues/Defects of Car.

Aug 09, 2021

VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

1 complaint

EXPERIENCED SEVERE MECHANICAL ISSUES, SUCH AS THE ENGINE OVERHEATING, TEMPERATURE GAUGE BREAKING, COOLANT SYSTEM MALFUNCTIONING, BATTERY HAVING TO BE REPLACE TWICE, BRAKES OVERHEATING, BRAKES UNABLE TO COME TO A FULL STOP, BRAKES SQUEAKING, VEHICLE SQUEAKING WHEN BACKING UP, THROTTLE JUMPING, AND THE STABILITY TRACK ALSO BREAKING

Dec 02, 2020

Crash: 1

POWER TRAIN,UNKNOWN OR OTHER

1 complaint

THE CAR IS SPUDDERING WHEN I DRIVE AND, ITS REALLY UNSAFE. WHEN I TRY TO DRIVE IT BASICALLY SKIPS WHEN I TRY TO DRIVE.

Nov 19, 2020

STEERING,SUSPENSION

1 complaint

MY WIFE AND I OWN A 2015 CHEVY TRAX, ONE OF MY RELATIVES OWNS A 2017 CHEVY TRAX. THE WIFE AND I ARE EXPERIENCING THE SAME EXACT ISSUE THAT MY RELATIVE WAS WITH THE FRONT END NAMELY THE LOWER CONTROL ARM AND GM SAYS THEY ARE NOT RESPONSIBLE FOR IT.

Jan 13, 2020

STEERING,STRUCTURE,WHEELS

1 complaint

I HAVE BEEN SENT A PRETTY EGREGIOUS RECALL BY GM. I MADE AN APPOINTMENT WITH THE DEALER I PURCHASED THE CAR FROM. DEALERSHIP TOLD ME THEY HAD TO ORDER THE PART. IT'S BEEN A MONTH. WHEN I WENT TO THE DEALERSHIP, THEY SAID THE PART WAS NOT IN. MEANWHILE, MY FRIEND HAD HER RECALL FIXED THERE. THIS IS REGARDING A JOINT IN ONE OR BOTH FRONT LOWER CONTROL ARMS THAT CAN SEPARATE YOUR TIRES FROM THE VEHICLE. PRETTY SCARY, BUT I AM GETTING NOWHERE WITH THE CHEVROLET PEOPLE. I CALL EVERY DAY. HOW CAN YOU HELP ME ?

Dec 14, 2019

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS

1 complaint

RELAY SYSTEM- TRUCK RELAY WENT OUT MULTIPLE TIMES, UNABLE TO OPEN TRUNK. WHEN REPLACED CAUSED ALL RELAYS INCLUDING (AIRBAG, HEADLIGHTS, DASH BOARD, AND TRUNK RELAYS) TO NO LONGER WORK. HAVE HAD MECHANIC REPROGRAM SYSTEM BUT NO LONGER WORKS.

Nov 07, 2019

STEERING,WHEELS

1 complaint

WHEN DRIVING DOWN TO ROAD I FEEL LIKE I'M SIFTING IN THE OTHER PERSON LANE.I HAVE HAD IT LOOKED THEY SAY IT NOT MY TIRES.PEOPE BLOW WHEN I GET OVER IT SAME LIKE I'M GOING RUN OFF THE ROAD.

Sep 29, 2019

FUEL/PROPULSION SYSTEM

1 complaint

ONE DAY WHEN I STARTED UP MY CAR THE CHECK ENGINE LIGHT CAME ON. I WENT TO THE DEALER AND THEY STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED, BUT GAVE ME NO FURTHER INFORMATION ON THE ISSUE. I DON'T SEE WHY THE WHOLE PART NEEDED TO BE REPLACED ESPECIALLY SINCE NOTHING HAS PROMPTED THIS ISSUE. I OPTED OUT OF THE REPLACEMENT THAT WOULD HAVE COSTED ME $1000 AND CHANGE SINCE THE CAR WORKS JUST FINE, BUT NOW I DRIVE IN FEAR THAT IT WILL DIE ON ME FOR AN ISSUE THE DEALER HAD NO DETAILS ON. I HOPE THIS WILL OPEN AN INVESTIGATION ON THE VEHICLE TO TRY AND FOUND OUT WHY EXACTLY MY CAR IS EXPERIENCING THIS ISSUE WHEN IT HAS BEEN TAKEN CARE OF SINCE I DROVE IT OFF THE LOT.

Sep 24, 2019

ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

1 complaint

STARTED 2015 CHEVY TRAX IN DRIVEWAY AND IT STARTED IDLING VERY ROUGH. CAR WAS WORKING FINE THE PREVIOUS DAY AND HAD NOT BEEN STARTED / DRIVEN SINCE. LEFT FOR WORK AND CAR WAS JERKING, LOOSING POWER AND WOULD NOT ACCELERATE. TURNED AROUND AND RETURNED TO HOUSE SO DAD COULD LOOK AT IT AND SISTER DROVE ME TO WORK IN HER CAR. DAD'S COMMENTS: DROVE CAR TO ADVANCED AUTO PARTS, APPROX. 2 MILES, WHERE THEY CHECKED THE BATTERY, STARTER AND ALTERNATOR. BATTERY / STARTER CHECKED OK, ALTERNATOR CHECKED OUT AS BAD. *ATTEMPTED* TO DRIVE BACK HOME AND EXPERIENCED SAME PROBLEMS AS DAUGHTER. CAR WAS IDLING ROUGH, WAS UNABLE TO ACCELERATE, TRACTION CONTROL LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON. PULLED OFF THE ROAD, SHUT OFF CAR, WAITED A FEW MOMENTS AND RESTARTED. CHECK ENGINE LIGHT STAYED SOLIDLY ON. TURNED ONTO MAIN HIGHWAY AND WAS UNABLE TO ACCELERATE. CAR STARTED SHAKING AND SMELL OF BURNING OIL WAS PRESENT. CHECK ENGINE LIGHT WAS "FLASHING" SINCE I WAS 1/4 MILE OR LESS FROM THE HOUSE, I WAS ABLE TO LIMP THE CAR HOME AND CALLED DEALERSHIP. VEHICLE WAS TOWED AND IS CURRENTLY SITTING AT MCCLUSKY CHEVROLET IN KINGS AUTO MALL, WHICH IS WHERE THE CAR WAS PURCHASED USED IN JAN 2019. ONSTAR SENT 4 MESSAGES: ONE WAS SERVICE INTERLOCK BRAKING SYSTEM, TWO WERE REGARDING THE TRACTION CONTROL SYSTEM AND ONE WAS FOR THE EXHAUST EMISSIONS SYSTEM. NOTE: THIS IS THE 5TH TIME THE CAR HAS BEEN TAKEN IN FOR MAJOR REPAIRS SINCE JANUARY 2019 (WHEN PURCHASED) AND THE 2ND TIME IN 2 MONTHS IT HAD TO BE TOWED IN. LAST TIME WAS JUL 29, 2019 FOR FAILING BRAKES. OTHERS HAVE REPORTED THESE EXACT SAME ISSUES HERE ON THE NHTSA.GOV SITE SO THERE ARE OBVIOUSLY ISSUES WITH THE 2015 CHEVY TRAX THAT GM IS NOT ADDRESSING.

Sep 21, 2019

STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

CHECK ENGINE LIGHT CAME ON WHILE DRIVING CITY STREETS AND THERE WERE NO OTHER SYMPTOMS. IT WAS INTERMITTENT. TOOK CAR TO THE DEALERSHIP AND THEY FIXED SOME LOOSE COMPUTER CONNECTORS. TWO WEEKS LATER CHECK ENGINE LIGHT CAME ON. STABILITY CONTROL OFF LIGHT CAME ON. AT ONE POINT LOST POWER STEERING AND THE DASHBOARD DISPLAY INCLUDING SPEEDOMETER ZEROED OUT FOR A FEW SECONDS WHILE DRIVING CITY STREETS. DRIVING ON THE HIGHWAY THE CAR GOT TO 4000RPM WITHOUT PROPERLY SHIFTING FOR THE ENTIRE DRIVE. TOOK CAR TO DEALERSHIP AGAIN AND THEY FIXED A DIFFERENT LOOSE GROUND CONNECTION FOR THE COMPUTER. ON THE DRIVE HOME IN CITY STREETS THE CHECK ENGINE LIGHT CAME ON INTERMITTENTLY AND THE STABILITY CONTROL OFF LIGHT CAME ON. ENGINE WOULD NOT SHIFT INTO A PROPER GEAR AND DROVE AT CLOSE TO 3000 RPM INSTEAD OF THE 2000 USUAL RPM. REAR VIEW CAMERA WOULD NOT FUNCTION.

Jul 29, 2019

AIR BAGS,UNKNOWN OR OTHER

1 complaint

THE AIRBAG SENSOR FOR THE PASSENGER SEAT IS NOT WORKING PROPERLY. WHEN PASSENGER IS SEATED THE LIGHT "PASSENGER AIRBAG OFF" IS SHOWN AS IF NO ONE IS SEATED. AIRBAG ISN'T TURNED TO THE ON POSITION. THIS HAPPENS AS SOON AS THE PASSENGER SEATS DOWN, WHILE THE CAR IS STATIONARY OR MOVING. THE SENSOR IS DEFECTIVE. I HAVE BEEN DRIVING LIKE THIS FOR FEW YEARS NOW. WHEN BROUGHT UP THE ISSUE I HAVE BEEN TOLD BY AN EMPLOYE AT THE DEALERSHIP IT WAS BECAUSE THE PASSENGER MIGHT NOT BE SEATED PROPERLY. I FINALLY INSISTED ON HAVING IT CHECK AND TURNED OUT THAT THE DEALER FOUND THE SENSOR FOR THE AIRBAG PASSENGER SEAT WAS IN FACT DEFECTIVE/FAILING. THE DEALER CHARGED ME THE COST OF THE REPAIR (AS I NOW OWN THE CAR) EVEN THOUGH AT THE TIME WHEN THE PROBLEM STARTED THE CAR WAS STILL UNDER THE WARRANTY. THIS PROBLEM DID OCCUR 1 YEAR AFTER I STARTED LEASING THE CAR AND I KNOW NOW THAT MY PASSENGER WAS AT RISK THE WHOLE TIME, DURING AND AFTER THEIR WARRANTY EXPIRED. I HAVE LOOKED INTO SOME FORUM AND REALIZED OTHER PEOPLE HAD THE SAME ISSUES AND WERE TOLD THE SAME THING AT FIRST (THAT THE PASSENGER WASN'T SEATING RIGHT OR LIGHT WEIGHT ETC..) WHEN IN FACT THEIR SENSOR WAS/IS DEFECTIVE.

May 10, 2019

STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. WHILE THE VEHICLE WAS BEING OPERATED, THE INSTRUMENT CLUSTER FAILED TO DISPLAY, THE ACCELERATOR PEDAL FAILED TO RESPOND, AND THE STEERING SEIZED. IN ADDITION, THE POWER STEERING, CHECK ENGINE, AND ELECTRONIC THROTTLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SERRA CHEVROLET OF SOUTHFIELD (28111 TELEGRAPH RD, SOUTHFIELD, MI), BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES RECURRED. THE VEHICLE WAS TOWED TO FELDMAN CHEVROLET OF LIVONIA (32570 PLYMOUTH RD, LIVONIA, MI), BUT THE FAILURES COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.

Sep 24, 2018

STEERING,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

1 complaint

POWER STEERING, TRACTION CONTROL SYSTEM, AND CHECK ENGINE LIGHT CAME ON WHILE VEHICLE WAS STATIONARY. AND STEERING COLUMN LOCKED UP. AFTER 20 MINUTES THE POWER STEERING AND TRACTION CONTROL LIGHTS WENT OFF. CHECK ENGINE LIGHT WAS READ AND P069E CODE WAS READ BACK. AFTER 4 DAYS THE CHECK ENGINE LIGHT WENT OFF ON ITS OWN.

Jun 28, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

EVEN AFTER REMOVING THE KEY FROM THE IGNITION, THE CAR WILL CHIME LIKE THE KEY IS STILL IN IT. AFTER THE ALLOTTED 10 MINS, THE RADIO WILL NOT AUTOMATICALLY TURN OFF WHICH IN TURN IS KILLING THE BATTERY. THE KEY FOBS WILL NO LONGER WORK DUE TO THE CAR THINKING THE KEY IS STILL IN THE IGNITION.

Jun 19, 2018

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER

1 complaint

NOV 2015 RADIO CONTINUES TO PLAY AFTER I EXITED AND WALKED AWAY, THIS HAPPEN 2-4 ADDITIONAL TIMES. NOV. 2015 AFTER A HEAVY RAIN THERE WOULD BE STATIC IN THE RADIO, THE INSIDE DOOR PANEL WOULD BE WET. 11/21/15 THE INSIDE WINDSHIELD HAD CONDENSATION AND FROST, THE VIDEOS PROVIDED WILL SHOW 2 ADDITIONAL TIMES THE CONDENSATION INSIDE WAS PRESENT. MARCH 2016, CHECK ENGINE LIGHT CAME ON AND REMAINED ON FOR A FEW DAYS. THE FOLLOWING EVENTS ALL HAPPENED BETWEEN JAN 2016- PRESENT, DASHBOARD DISPLAY WOULD FLICKER, AND GO DEM BOTH DAYTIME AND NIGHT (WHILE IN MOTION). THE BACK UP CAMERA WOULD GO BLACK WHEN IT REAPPEARED IT WOULD HAVE RED AND YELLOW STREAKS. THE DISPLAY WOULD GO BLACK, I COULD HEAR THE RADIO PLAYING BUT SCREEN WOULD BE BLACK( WHILE IN MOTION). THE START UP DISPLAY WOULD FREEZE AS WELL AS THE BACK UP CAMERA FREEZES AND I DON'T KNOW THAT IS ANYTHING OR ANYONE BEHIND ME, CHECK ENGINE LIGHT CAME ON AGAIN (WHILE IN MOTION). MOST RECENTLY THE DASHBOARD DISPLAY IS NOT ALWAYS PRESENT ONLY A BLACK SCREEN, AND THE HEADLIGHTS ARE INTERMITTENTLY GOING COMPLETELY OUT WHEN PUT IN PARK AND AFTER ABOUT 10-15 SECONDS COMES BACK ON. ALL OTHER ISSUES THE VEHICLE WAS STATIONARY. WHEN FILLING UP THE GAS TANK I USE TO GET APPROXIMATELY 370 MILES UNTIL EMPTY, HOWEVER INTERMITTENTLY I NOW GET 290-386. THE FILE OF ALL THE RECEIPTS I'VE RECEIVE FROM BILLION WHEN I WOULD TAKE THE VEHICLE IN, IS TO LARGE TO ATTACH. WHICH ARE VIDEOS THAT SHOW THE CONDENSATION AND THE CHECK ENGINE LIGHT ON.

Aug 02, 2017

AIR BAGS,SEAT BELTS,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNED A 2015 CHEVROLET TRAX. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR OF THE VEHICLE, BUT THE VEHICLE FAILED TO RESPOND OR STOP. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE FRONT DRIVER SIDE SEAT BELT BECAME PARTIALLY DETACHED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN...UPDATED 04/13/17*BF ....UPDATED 06/21/17 *BF *AS

Mar 20, 2017

Crash: 1

VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE IDLING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,657.

Nov 14, 2016

STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

I HAVE HAD MY TRAX IN FOR SERVICE 5+ TIMES DUE TO THE "BYOM" MEDIA AND DUE TO MY CAR BEING HACKED THROUGH THE "GLITCH" THROUGH THE MYLINK MEDIA CENTER AND INFORMANT SYSTEM, WHICH, IRONICALLY, AT THE BEGINNING OF MAY 2016, A RECALL NOTICE WAS SENT OUT ABOUT THIS ISSUE. I HAD MY CAR IN FOR SERVICE FOR THE 5TH TIME (SAME THING!!!) AND GM EXPLAINED TO ME THAT I WAS MISSING RELAY'S AND FUSES IN MY CAR (YES, CAUSE THE CAR DOESN'T LOCK AND THE REMOTE KEYLESS ENTRY HAD A GLITCH IN IT DUE TO THE RECALL")! I HAVE FILED SEVERAL CASES WITH GM ABOUT THIS AND HAVE HAD MY IDENTITY STOLEN, 2 WEEKS AFTER GETTING THIS VEHICLE!!!! SINCE THESE ITEMS WERE MISSING, THEY WANTED ME TO PAY FOR THIS OUT OF MY OWN POCKET, AGAIN GM'S RECALL AND ISSUE NOT MINE!!! SINCE I WOULDN'T PAY FOR WHAT SHOULD HAVE BEEN WARRANTIED, THEY REMOVED THE MISSING COMPONENTS FROM MY CAR, CHARGED ME $250 FOR THE DIAGNOSTIC AND A LOANER CAR (TOTAL SCAM AND THEY ARE ALLOWING ME TO DRIVE AROUND WITH MISSING COMPONENTS THAT WILL CONTINUE TO AFFECT THE GLITCHES IN THE "BYOM" AND CAR!? I AM DRIVING AROUND A SAFETY AND IDENTITY THEFT HAZARD NOW DUE TO GM AND THEIR LACK OF FOLLOW THROUGH ON A KNOWN ISSUE BROUGHT TO THEIR ATTENTION AT THE BEGINNING OF 2015 AT DEFCON CONVENTION!! SEE WIRED.COM- SAM KAMKAR BROUGHT THIS TO THEIR ATTENTION. THEY SOLD VEHICLES THAT WERE HACKABLE AND ARE JUST NOW BRINING IT TO OWNER'S ATTENTION! I AM BASICALLY DRIVING AROUND A CAR THAT MAY OR MAY NOT OPERATE CORRECTLY FOR MY SAFETY DUE TO THEIR GREED AND LACK OF ACCOUNTABILITY FOR THEIR ISSUES BUILDING THIS VEHICLE. THIS IS A DEATH HAZZARD TO ME AND THE 6 YO TWINS THAT RIDE IN MY CAR!! I WANTED TO BRING THIS TO YOUR ATTENTION AS I AM CONTINUING TO BE FOLLOWED AND HACKED IN MY CAR DUE TO THEIR NEGLIGENCE.

Jun 01, 2016

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

( FIRST COMPLAINT)WHEN IN GEAR ON A HILL THE VEHICLE STARTS ROLLING BACK WARD FOR NO REASON I NOW HAVE TO DRIVE WITH TWO FEET (SECOND COMPLAINT) MY REAR VIEW CAMERA YOU CAN ONLY SEE 3/4 OF THE PICTUER THE PART IS BLACKED OUT. (THIRD COMPLAINT) THE OIL THINS VERY FAST HAD HTREE OIL CHANGES LESS THAN SIXMONTHS. THIS VEHICLE HAS BEEN BACK TO THE DEAL 4 TIMES THE FOURTH TIME THEY TOLD ME IT WAS THE (INCLINE BRAKE) AND THE ONLY WAY IT COULD BE FIXED IS I WOULD HAVE TO GET A NEW VEHICLE BECAUSE IT WAS BUILT IN AND NO WAY THEY CAN FIX IT. THE CAMERA ISSUE THEY SAID IT MET GM AN CHEVROLET SPECS SO NOTHING WAS GOING TO BE DONE ABOUR IT. THERE ARE SERIOUS ISSUES WITH ALL MY COMPLAINT I AM NOT TRYING TO BE A STASTIC OF A RECALL VEHICLE. I AM SEND ATTATCHMENTS OF THE DEALERSHIPS DEMIALS OF THE PROBLEMS EXISTING. PLEASE SEE ATTATCHMENTS I WAS WONDERING IF I SHOULD GET THE NEWS MEDIA INVOLVED BECAUSE I SEE COMPLAINTS AND NO INVESTIGATIONS DONE ON ANY OF THESES MATTERS. [XXX]. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

Feb 02, 2016

4.8/5.0

59 reviews

Where to Find VIN for Problems Check

To check for problems and complaints on your 2015 CHEVROLET Trax, you'll need the VIN number. Find your VIN in one of these 4 common locations.

Where to Find VIN Number on 2015 CHEVROLET Trax for Problems Lookup - Dashboard, Door Jamb, Engine Bay, Documents

Understanding VIN Structure for Problem Reports

Each character in your 2015 CHEVROLET Trax 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.

2015 CHEVROLET Trax VIN Structure for Complaint Verification - WMI, VDS, Check Digit, Model Year, Plant Code

How to Check 2015 CHEVROLET Trax Problems in 3 Steps

Locate Your VIN

Find the 17-character VIN on your 2015 CHEVROLET Trax dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.

Review by Component

Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.

Check Safety Issues

Review crash and fire incidents for each component to assess safety concerns. Contact your CHEVROLET dealer or report problems to NHTSA at SaferCar.gov.

Frequently Asked Questions

How many problems does the 2015 CHEVROLET Trax have?

The 2015 CHEVROLET Trax currently has 93 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2015 CHEVROLET Trax?

The most common problems reported for the 2015 CHEVROLET Trax are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2015 CHEVROLET Trax problem data come from?

All problem and complaint data for the 2015 CHEVROLET Trax comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

How do I report problems with my 2015 CHEVROLET Trax?

You can report safety problems with your 2015 CHEVROLET Trax directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.

Where can I find my VIN to check problems?

Your 2015 CHEVROLET Trax VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.

Is the 2015 CHEVROLET Trax reliable?

Reliability can be assessed by reviewing the number and severity of owner complaints for the 2015 CHEVROLET Trax. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.