How many problems does the 2017 CHEVROLET Trax have?

The 2017 CHEVROLET Trax currently has 104 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2017 CHEVROLET Trax?

The most common problems reported for the 2017 CHEVROLET Trax are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2017 CHEVROLET Trax problem data come from?

All problem and complaint data for the 2017 CHEVROLET Trax comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2017 CHEVROLET Trax Problems

ENGINE

16 complaints

The catalytic converter is failing and there is an oil leak somewhere within the engine system that is producing a burning smell from the heating vents.

Nov 19, 2025

1) Component - Evaporative Emissions Purge Valve 2) Car temporarily stalling on freeway in traffic 3) Independent Service Center, yes 4) Others, yes, Independent Service Center. 5) No warning lamps appeared until after many incidents

Aug 31, 2025

Engine failed after turbo recall replacement- was told I would now need to replace the engine at $10,000. It will no longer run. Drove onto the lot could not drive it away after replacement of turbo which was replaced under recall.

Jul 20, 2025

Loss of heat due to radiator leak. I found A192219310 out on the NHTSA site for Chevy TRAX used as Maven vehicles, but nothing about radiator issues on my GM account in the warranty section. .My car is a 2017 with 49251 miles. Light driving. The dealer was not aware of any issues with radiators. If I had known of the issues I would have had a pressure test sooner.

Feb 08, 2025

Coolant is leaking and causing engine to overheat.

Feb 04, 2025

+ 11 more complaints for this component

UNKNOWN OR OTHER

10 complaints

My Check engine light came on at about 46,000 miles. The mechanic showed me that the oil was burned at looked like chips of metal. He said that the Turbo Charger was cracked also. He replaced everything and flushed the system clean. He video taped the whole repair process. Now, 8,000 miles later, the Check Engine light is back on and the very same problem has repeated itself. I looked on the internet and found HUNDREDS of Blogs with THOUSANDS of Consumers with the same problem. All of them state that the Turbo Charger cracks, leaks into the coolant, over-heats the engine and burns up the oil. They all state that the repair is about $3,000.00. Some are on their 3rd and 4th go-around with this problem. They state that Chevrolet does NOT respond. I, personally, contacted the dealership that sold me my care and reported the problem. I was told that mine was an isolated incident and then they tried to sell me another car. Here is ONLY ONE BLOG with all the consumers' complaints about this ONE MATTER: [XXX] I paid around $35,000.00 for this car at the time of purchase. I paid it off early. You can tell by the low mileage that I do not drive my automobile hard. I keep it well maintained. At 50,000 miles, it cannot be driven until I invest another $3,000.00 in repairs....that I just paid 8,000 miles ago for the the same repeating problem. I need Chevrolet to do one of three things: 1) Resolve the ROOT problem that keeps causing this ongoing problem and fix my car PERMANENTLY of this problem at NO CHARGE; 2) Give me a different model car that has 50,000 miles as an exchange; 3) Refund 2/3 of my money so that I can get a different vehicle. They have left me with no automobile to drive. They act like I am too stupid to understand that the problem lies with them (probably because I am female). They try to convince me to spend yet another 35,000 to 40,000 dollars on a different new car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 30, 2023

This is the second vehicle which has the same problem, NO HEAT, we check the anti-freeze and it is just fine. All the internal heat controls are working just fine. The vehicle does not overheat and works just fine.

Jan 29, 2022

THE CAR WAS ABLE TO BE DRIVEN WITHOUT THE KEY IN CLOSE PROXIMITY. ONE INCIDENT HAPPEND AND THE KEY WAS LEFT IN A FRIENDS CAR. I WAS ABLE TO DRIVE THE CAR TO MY NEXT LOCATION AND ONLY NOTICED WHEN I WENT TO START THE CAR UP AGAIN. THE SECOND INCIDENT HAPPEND AFTER SOMEONE ELSE USED MY CAR. I FOUND THE KEY AT HOME AND HAD TO TAKE THE KEY TO THE CAR TO BE RETRIEVED.

Apr 29, 2021

I OWN A 2017 CHEVY TRAX. MY AWD WARNING LIGHT CAME ON SAYING THE AWD SYSTEM WAS SHUT OFF. IT COST ME $430.00 TO REPLACE THE REAR DIFFERENTIAL BECAUSE IT WAS IN SUCH BAD SHAPE. THAT IS RIDICULOUS TO HAVE THAT HAPPEN IN ONLY 3 YEARS.

Dec 21, 2020

I WAS DRIVING DOWN THE STREET, NORMAL SPEED AND THE CAR WAS STALLING ( LIKE A PUTT PUTT). I TOOK THE CAR IN TO CHEVY, THEY HAD IT FOR A COUPLE OF DAYS AND STATED THEY COULD NOT FIGURE OUT WHAT WAS WRONG WITH IT. I PICKED THE CAR UP AND ABOUT 15 MILES OUT, I PUT THE CAR IN REVERSE AND IT CUT OFF. I THEN PUT THE CAR IN PARK, IT CUT OFF, I DID THAT ABOUT 5 TIMES. I CALLED TO HAVE THEM TOW IT. THE DEALERSHIP STATED IT CUT OFF ON THEM THE NEXT DAY BUT AFTER 65 DAYS AND LESS THAN 200 MILES LATER THEY COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT. THEY RETURNED THE CAR TO ME AND A WEEK LATER 10/15/2019 ITS BACK TO THE PUTT PUTT.

Oct 15, 2019

+ 5 more complaints for this component

ELECTRICAL SYSTEM

5 complaints

The Blower Motor Resistor and Harness are faulty causing smoking and short circuit instead of blowing a fuse. Im afraid this could cause the car to catch on fire. I opened the area where the resistor is located and the equipment reads "MADE IN JAPAN". This makes me concerned that there may be other areas of the electrical system that have not been tested properly for safety.

Sep 14, 2023

Ac has been repair many times but still blowing out and not working

May 28, 2023

Resistor and resistor harness for HVAC continuously fail. About to be on fourth repair as they continue to short out and begin to melt, almost catching fire. Confirmed by dealer previously that it had shorted it out and melted the wiring harness to the resistor. Only symptom prior to failure is smelling hot and then it abruptly shorts out and shuts off and produces small bit of smoke.

May 15, 2023

I bought this car from carvana in late July 2020not knowing that the car had an electrical problem. The check engine light came on in September 2020. I bought the car in and i was told a ground needed to be replaced. I got the car fixed and the check engine light ended up turning off. I ended up getting into a car accident in October 2020 because the car was still giving trouble. After getting the car fixed from the accident the check engine light has not come off no matter what repairs are done on the car.the car has been in the shop ever since and carvana won’t take the car back. I have all the documentation (invoices and police reports and insurance claims) since getting the car.

Jul 15, 2022

Crash: 1

Multiple warning lights came on. Check engine, stabilatrak among others. Car got hard to steer and lost power. Very dangerous while driving on a highway. Pulled into a local repair shop because vehicle was unsafe to drive. They ran a diagnostic test and couldn't find anything. They said take it to a dealer. Barely Made it to the dealer. Left car. They said it was fixed. Happened again within a week. Took it back. They had the car for about 4 weeks. They fixed it. Ran fine until Sunday June 27 and did the same thing. Got it home. Had to drive very slow. It is now at the dealer again. This seems to be a problem with this vehicle as seen by researching the symptoms. The fact that it is so dangerous should make this a recall,

Jun 29, 2021

STEERING

5 complaints

When attempting to make a right turn, the steering wheel will only go so far (it feels stuck) unless pulled hard to the right. After making the right turn, the steering wheel and does not automatically go back as it ahould. This issue has only started within the last week or so.

Sep 04, 2022

The contact's wife owns a 2017 Chevrolet Trax. The contact stated when attempting to make a left or right turn when the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact mentioned that as the failure progresses an abnormal noise was heard when the failure occurs. The contact took the vehicle to a local dealer, where it was diagnosed with needing the steering gearbox to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 25,600.

Oct 12, 2021

HAD A RECALL FOR LOWER CONTROL ARMS ARMS RLACED TWICE BROUGHT IT BACK A 3RD TIME CHEVY IS NOW SAYING I HAVE REST IN THE STEERING GEAR ASSEMBLY AND I HAVE TO PAY TO HAVE ITEM FIX. THIS CAR IS GUARGE KEPT?

Jul 23, 2020

I STARTED THE CAR ON TUESDAY 6-18 TO GO TO WORK AND AS SOON AS I STARTED IT, THERE WAS A MESSAGE ON THE DASHBOARD SAYING TO SERVICE POWER STEERING AND THE ERROR LIGHT WAS ON. I WENT AHEAD AND DROVE TO WORK (ONLY 1 MILE AWAY) AND IT TOOK ALL THAT I HAD TO STEER IT. FIRST CHANCE THAT I GOT, I CALLED THE NEAREST DEALERSHIP AND HAD IT TOWED THERE, AT CHEVY'S EXPENSE BECAUSE THE CAR IS STILL UNDER WARRANTY. WHEN THEY FINALLY HAD TIME TO LOOK AT IT, THEY SAID THAT THERE WAS AN INTERNAL ERROR IN THE POWER STEERING MODULE, THEY HAVE TO REPLACE IT, ACCORDING TO LAW OR THEIR GUIDELINES. I'VE CHECKED SEVERAL TIMES AND THEY HAVE NOT BEEN ABLE TO FIND THE PART ANYWHERE, NO DEALERSHIPS OR ANYPLACE ELSE. HERE IT IS OVER A WEEK LATER AND THEY STILL CAN'T FIND ANYTHING. THEY DID GIVE ME A LOANER, BUT THIS IS RIDICULOUS. THEY CAN'T EVEN TELL ME HOW LONG IT MAY BE.

Jun 27, 2019

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING BECAME DIFFICULT TO MANEUVER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GREY CHEVROLET (4949 SW HOVDE RD, PORT ORCHARD, WA 98367, (360) 329-2916) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND. THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Dec 22, 2017

POWER TRAIN

4 complaints

Oil burning off for no reason and the coming system not worming properly

Aug 21, 2024

Are the super boost on my vehicle is not working and I have took in it to the shop and got a Netflix and they say the boost is brand new, but the valves were exchanged out and still having check engine light stating it’s the boost in the vehicle when going above 60 it loses power and is not accelerate higher

Apr 24, 2023

My car is continuously stuttering while driving on the highway and on neighborhood roads/when at the light. I have attempted to get help and am told that it is the turbocharge and that the turbocharge consistently goes out on the vehicle that I own (2017 chevy trax). I do not understand why I can't get it fixed if they are saying they know what it is and that it is something that is happening so often that they know about it. I live in a city and people are always driving too close and too fast. I do not want to die in this car because my turbocharge goes out while I'm on the highway and I can't maneuver fast enough. This has been going on for several months now and no one is able or willing to help.

Jul 21, 2022

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE ON THE FREEWAY ON AN INCLINE AND WHEN LED OFF THE BRAKE, THE VEHICLE ROLLBACK AND CRASHED INTO ANOTHER VEHICLE. NO WARNING LIGHTS ILLUMINATED. THE CONTACT NOR THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS NOT FILED, THE CONTACT STATED THERE WAS NO DAMAGE TO NEITHER OF THE VEHICLE. THE VEHICLE WAS TAKEN TO GORDON CHEVROLET, INC (1850 FORD RD, GARDEN CITY, MI 48135) AND WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTION THAT WHEN THE VEHICLE IN HER DRIVEWAY IT WILL ROLLBACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

Jul 21, 2020

Crash: 1

AIR BAGS

4 complaints

The contact owned a 2017 Chevrolet Trax. The contact stated while driving at approximately 25 MPH; she T-boned with another vehicle (Ford F-150) however, the air bags did not deploy. No warning light had illuminated. During the impact, the contact's face hit the dashboard and she sustained a brain bleed, missing teeth, and a concussion that required medical attention. No police department arrived at the scene due to a high volume of crashed therefore no police report was filed. The vehicle was towed to a tow lot by the insurance provider. The vehicle was diagnosed that the crash did not meet the criteria for deployment. The vehicle was deemed totaled. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

Aug 20, 2024

Crash: 1

Injuries: 1

TL* THE CONTACT OWNED A 2017 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE CRASHED INTO A DEER CAUSING SEVERE DAMAGE TO THE FRONT END. DURING THE CRASH THE AIR BAGS DID NOT DEPLOY, AND THE VEHICLE WAS DESTROYED THE VEHICLE WAS TOWED AWAY FROM THE SCENE. NOT INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,585.

Dec 01, 2020

Crash: 1

I HIT A DEER AT 55 MPH ON HIGHWAY DESTROYING THE ENTIRE FRONT END INCLUDING THE RADIATOR. NO AIR BAGS DEPLOYED. POLICE REPORT NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Apr 28, 2019

Crash: 1

TL* THE CONTACT OWNED A 2017 CHEVROLET TRAX. WHILE THE CONTACT'S DAUGHTER WAS MAKING A LEFT TURN, ANOTHER VEHICLE RAN THE RED LIGHT. AS A RESULT, THE FRONT END OF THE CONTACT'S VEHICLE CRASHED INTO THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND HEAD THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 8-302-0913391. THE APPROXIMATE FAILURE MILEAGE WAS 600. UPDATED 08/08/17*LJ *CN

Jun 09, 2017

Crash: 1

Injuries: 1

SUSPENSION

4 complaints

I purchased this 2017 Chevrolet Trax in Dec 2020 with 36748 miles on it. In I believe 2022 I had to have the front driver side tire rode replaced as it was broken at just a little over 50,000 miles on it. Now at 73,027 miles I had to have both sway bars links replaced as they both were broken as well. Upon further inspection from dealership the also found the left front suspension strut needs replacing. I heard noises from front end when turning with popping and creaking as turning. Now after replacing sway bars I have more popping and creaking coming from front end but not just when turning now it's most of the time now and the steering is pulling at different times. It does not feel safe to drive this vehicle anymore. No light came on dash to warn of any issues at all. I have paid for most repairs on the vehicle, but these Costs are adding up more and more.

Sep 13, 2023

TL* THE CONTACT OWNED A 2017 CHEVROLET TRAX. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE ROLLED OVER AND CRASHED INTO A TREE. THE VEHICLE LANDED ON ALL FOUR WHEELS. ALL THE AIR BAGS DEPLOYED. THE DRIVER EXITED THE VEHICLE AND BECAME UNCONSCIOUS. IN ADDITION, THE WINDSHIELD WAS FRACTURED AND GLASS WAS SHATTERED INSIDE THE VEHICLE. THE DRIVER WAS FOUND WALKING AROUND THE FOLLOWING DAY BY THE SHERIFF AND RECEIVED MEDICAL ATTENTION ON THE SCENE. THE DRIVER DID NOT HAVE ANY RECOLLECTION OF THE EVENTS THAT OCCURRED. THE DRIVER WENT TO THE HOSPITAL WHERE FURTHER MEDICAL ATTENTION WAS RECEIVED FOR INJURIES AND SCRATCHES TO THE ARMS AND LEGS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 929039. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V652000 (SUSPENSION). THE CONTACT WAS CONCERNED THAT THE RECALL WAS RELATED TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 53,000. *LN ONSTAR RECORD ACCOUNT NUMBER XXXXXXXXX, CASE NUMBER XXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB - (RECALL RELATED INCIDENT) TS

Nov 13, 2019

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V652000 (SUSPENSION). PINKERTON CHEVROLET (925 N ELECTRIC RD, SALEM, VA 24153, (800) 813-5960) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 25, 2019

A 2017-2019 CHEVROLET TRAX RECALL WAS ISSUED THAT WILL REPAIR PROBLEMS WITH JOINTS IN THE FRONT LOWER CONTROL ARMS THAT MAY HAVE BEEN IMPROPERLY WELDED, CAUSING THE CONTROL ARMS TO SEPARATE FROM THE SUVS. I HAVE BEEN TOLD NOT TO DRIVE THE VEHICLE DUE TO SAFETY CONCERNS. THE RECALL WAS ISSUED IN APRIL SO I HAVE NOW BEEN WITHOUT A VEHICLE FOR OVER FOUR MONTHS. NEITHER A CHEVROLET DEALER NOR THE CHEVROLET HEADQUARTERS WILL DO ANYTHING TO PROVIDE A RENTAL CAR UNTIL THEY CAN DETERMINE WHEN THEY CAN REPAIR THE VEHICLE. WHAT ARE MY OPTIONS?

Aug 29, 2019

SERVICE BRAKES

3 complaints

Sitting at a stoplight on a slight hill, With my foot on the break, my car started rolling backwards. When it started rolling, I pressed harder on the break and it kept rolling. I had to slam and put the car in park for it to stop. After I got it stopped, I put it back in drive and then it was okay. There had to be something wrong with my break it to do that. I have to drive long distance and I’m afraid I’m gonna have problems again. Just thank God there was not a car behind me or I would’ve been in an accident and my fault. I have never had an accident. That was my fault.

May 05, 2024

PURCHASED A NEW 2017 TRAX. AT THE 3 YEAR MARK OR NEAR, I HEARD A SQUEAL FROM TIME TO TIME WHILE DRIVING FORWARD. AT NO TIME DID THE BRAKE SQUEAL WHEN APPLYING THE BRAKE. AT 9500 MILES ( 3YEARS)WHEN THE SQUEAK HAPPENED , NO WARNING LIGHTS OR ONSTAR INDICATED THERE WAS A BRAKE ISSUE. MONTHLY UPDATES AS TO CAR MAINTENANCE ALSO INDICATED NO ISSUES. UPON TAKING THE CAR TO THE DEALER FOR SERVICE, I WAS TOLD THAT MUD AND DIRT GOT INTO THE BRAKES AND THAT THE CAR NEEDED NEW BRAKES, PADS, CALIPER SLIDES, ROTORS. KNOWING THE LOW MILEAGE ON THE VEHICLE AND KNOWING ALL CARS THE NORM IS USUALLY AROUND 20,000 MILES THE BRAKES ARE READY TO BE SERVICED. BUT NOT AT 9,500 MILES. ALSO HAD A PRIOR ISSUE WHERE BRAKE FLUID LEAKED OUT OF THE VEHICLE WHEN DRIVING AT 2500 MILEAGE. I HAD TO HAVE THE BRAKE FLUID RESERVOUR REPLACED AS IT WAS BROKEN . AT 2500 MILEAGE THE MASTER CYLINDER LEAKED INTO THE BRAKE BOOSTER AND THE MASTER CYLINDER WAS REPLACED. CANT HELP BUT WONDER IF THAT RELATED TO LATER ISSUE WITH THE BRAKES REPLACED AT 9500 MILES. I WAS TOLD AT THE DEALER THAT MUD AND DIRT GOT INTO THE BRAKES AND THAT THE BRAKES WERE 'HOT" WHATEVER THAT MEANS. .HAD I KNOWN THAT IT WAS A BRAKE ISSUE BY THE INDICATOR LIGHTS AND UPDATES ON ONSTAR I WOULD HAVE CONSIDERED IT A SERIOUS PROBLEM AND TAKEN THE CAR AS SOON AS POSSIBLE BUT I WAITED AS NO WARNING LIGHTS AND NO INDICATION FROM DRIVING THAT THE BRAKES WERE AN ISSUE. FOR SOME REASON I GOT A CREDIT FOR 167.00 ON MY BILL FOR WHAT I DO NOT KNOW AS IT SHOWED AS INSURANCE? I PAID A TOTAL OF 483.00 . I CAN ONLY ASSUME IT WAS FOR THE BRAKES AS THEY WERE FAULTY TO BEGIN WITH. THANK GOODNESS I DIDNT HAVE AN ACCIDENT WHILE DRIVING. THANKS FOR LISTENING.

Sep 22, 2020

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. WHILE DRIVING, THE CONTACT HEARD A SQUEAKING NOISE FROM THE REAR BRAKES OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (DEKALB SYCAMORE CHEVROLET GMC, 1925 MERCANTILE DR., SYCAMORE, IL 60178) WHERE THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS WITHOUT A KNOWN DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT VEHICLE REPAIRS WERE DETERMINED BY THE DEALER. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 6,500. *TT THE CONSUMER STATED NO LONGER OWN THE VEHICLE 04/06/18. *TR

Feb 20, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

3 complaints

Cable that controls thermostat to temp knob in car broke and gears that run system stripped.

Oct 23, 2023

MY AIR CONDITIONING COMPRESSOR HAD A DEFECTIVE SEAL AND THE COMPRESSOR WAS UN REPAIRABLE.THE VEHICLE HAD ONLY HAD LESS THAN 22,000 MILES ON THE ODOMETER.I DIDN'T HAVE WARRANTY COVERAGE FOR THIS.THE SEAL SHOULD NOT HAVE FAILED SO EARLY.MY CAR WAS UP ON A LIFT IN AUTO REPAIR SHOP WHEN THIS WAS DISCOVERED.

Nov 05, 2020

WHILE DRIVING DOWN THE INTERSTATE GOING 75 MPH MY DOORS KEEP LOCKING AND UNLOCKING AS WELL AS THE THEFT ALARM GOING OFF. THE THEFT ALARM IS GOING OFF EVERY 5 MINUTES. WE HAVE TRIED UNHOOKING THE BATTERY TO RESET BUT THIS DID NOT WORK.

Jan 28, 2020

ENGINE AND ENGINE COOLING

2 complaints

The contact owns a 2017 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the turbocharger needed to be replaced. The vehicle was repaired under an unknown recall; however, the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed again that the turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 83,981.

Mar 20, 2025

The contact owns a 2017 Chevrolet Trax. The contact stated the A/C, and the heater were inoperable, and there was a burning odor inside the vehicle. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was due to a faulty wiring. The vehicle was repaired. The contact stated that after the repair, the vehicle was overheating while driving. Additionally, the contact stated that the vehicle was experiencing an abnormal coolant consumption. The vehicle was taken back to the dealer, where it was diagnosed that the water pump, the radiator, the lifters, the thermostat, and unknown hoses needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 43,956.

Jan 04, 2024

ELECTRICAL SYSTEM,ENGINE

2 complaints

For the air conditioning I've had the blower I've had to replace the pigtail and resistor but now it's going into limp mode and saying service stabilitrak and I was on a paved road doing 20 mph at a stop light. I don't know what the hell this is going to cost me

Feb 07, 2025

2017 CHEVROLET TRAX. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES. *LD THE CONSUMER STATED THE INSTRUMENT PANEL WAS INOPERABLE. THE BATTERY AND ENGINE LIGHT ILLUMINATED. *JS

Jan 21, 2020

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

2 complaints

Where to begin. I bought the vehicle brand new with 29 miles on it in April of 2017, January of 2019 I started having issues. My check engine light kept coming on and it affected my gas mileage and speed. I had stopped at a chevy dealership in Forest Lake Minnesota and had them scan the vehicle to see what was going on and made an appointment to bring it back in for a full diagnostics. I get there and they asked me if I had another vehicle with me because it would take about a week of it being there. First off, I hadn't agreed to anything yet, I still did not even know what was wrong with it yet. They ended up doing what they said was a full diagnostic on the vehicle (which cost me almost $200) came back to me and started off by telling me that I bought a "warm weather" vehicle and it in fact was my turbo that was going out. They stated that what was happening was it would freeze and what needed to be done was some sort of heating element needed to be installed, and this was going to cost me $2500 plus labor. I was out of warranty but still had my drivetrain warranty ( at this time I had forgotten I had purchased the extended warranty) I was told it wouldn't cover it. I was irate and left, was contacted a few days later by my normal dealership to replace a valve (special service) had that done, found out that the real issue was an oil and air leak. Now to fast forward to 2021- I fixed the oil and air leak 3 more times before replacing the intake cover from plastic to aluminum. Engine is still leaking oil like crazy though. That is only one piece of my issues, I keep getting a code (since 2021) P0420 which reads that it's my catalysts- since I was out of warranty I needed to wait until I could afford to do this, plus we needed to figure out which or both.. then I received the letter stating that there are issues with the turbo. Of course, I am out of warranty, now over 120k and the POS is costing me a fortune! If I had more space I could go on with my issues.

Jan 22, 2025

I DROVE MY TRAX YESTERDAY WITH NO PROBLEMS WHATSOEVER, THIS MORNING I GET INTO MY VEHICLE AT HOME, START THE CAR AND WITHIN TWO MINUTES, ITS FULL OF SMOKE COMING FROM UNDER THE HOOD, THE ENGINE LIGHT COMES ON AND THE FRONT OF THE TRAX STARTS MAKING HORRIBLE NOISES AND SHAKING. I TURN THE CAR OFF AND LET IT SIT FOR A FEW MINUTES, TRY TO START IT UP AGAIN AND IT WILL NOT TURN OVER. THERE ARE NO FLUIDS ON THE GROUND, NO WIRING THAT I COULD SEE UNDONE, NOT SURE ON WHAT THE PROBLEM IS. I DO HAVE IT BEING TOWED TO A CERTIFIED DEALERSHIP TO GET IT LOOKED AT AND PRAYING FIXED.

Apr 12, 2021

VISIBILITY/WIPER

2 complaints

Sun roof unexpectedly shattered

Apr 27, 2023

I HAD JUST PURCHASED MY CHEVY TRAX ON JULY 10, 2018. IT HAD 14,600 MILES ON IT. I WENT OUT TO MY GARAGE ON JULY 31, GOT INTO MY VEHICLE AND SHUT MY DRIVER'S DOOR AT WHICH TIME THE WINDOW GLASS BEHIND ME SHATTERED INTO A THOUSAND PIECES. GLASS WENT EVERYWHERE, INSIDE AND OUT. THIS HAPPENED WHILE THE VEHICLE WAS STATIONERY AND NOT RUNNING.

Aug 13, 2018

STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

2 complaints

2017 Chevrolet Trax mileage 35,703 November 20, 2022 ( second incident)while driving 50 mph on a highway, I lost power steering, acceleration, and dashboard instruments( speedometer & tach) failed. Dashboard message advised of loss of power steering. I was able to drive about one mile before I could safely pull to the side of the road and after stopping the issue resolved itself but check engine light came on but turned off within a 24 hour period. Later found out my son had experienced the same issue with my car one month earlier. December 6 th- Took it to dealer who could not replicate the problem and was unable to provide explanation or solution. This was a frightening safety issue- luckily there was not a lot of traffic when the problem occurred. I am very concerned about driving this car and having this happen again.

Dec 12, 2022

VEHICLE WAS AT HIGHWAY SPEED WHEN SYSTEMS BEGAN TO FAIL AND VEHICLE ABRUPTLY LOST ACCELERATION. WARNING LIGHTS AND MESSAGES BEGAN TO APPEAR ABRUPTLY WITHOUT WARNING. RPM, AND MPH DIGITAL DIAL/ NUMBER JUMPED TO 0 AND BACK UP TO A RANDOM SPEED AND THEN BACK DOWN TO 0. ACCELERATOR PEDAL DID NOT HAVE ANY BEARING ON SPEED CONTROL. UNCONTROLLED STALLING AT HIGHWAY SPEED WITHOUT ANY WARNING. VEHICLE WAS DRIVEN OFF ACTIVE ROADWAY AT NEXT AVAILABLE EXIT AND PARKED. VEHICLE MAINTAINED ERROR CODES. DEALER CONTACTED FOR TOW. AFTER WAITING FOR TOW AND ENGINE OFF, ALL ERROR CODES CLEARED. DRIVEN TO DEALER AND CURRENTLY IN SERVICE. VEHICLE FAIRLY NEW AND REPAIR UNDER WARRANTY. PROBLEM UNCERTAIN BUT TECHNICIAN POINTED TO A GROUNDING PROBLEM. ERROR LIGHTS DURING INCIDENT: POWER STEERING WARNING LIGHT (STEADY ON), TCS/STABILITRAK WARNING LIGHT (STEADY ON) AND CHECK ENGINE LIGHT (STEADY ON). PLUS, VEHICLE SERVICE MESSAGES: SERVICE POWER STEERING AND SERVICE STABILITRAK. I HAVE TAKEN PICTURES OF THE INSTRUMENT CLUSTER. CLUSTER ERRORS BEGAN AROUND 13:42 EST AND CLEARED AROUND 15:42 EST AFTER PARKING AND CUTTING ENGINE OFF FOR SOME TIME (MAYBE 20 MINUTES) THEN RESTARTING. ALSO, '.' IN PLACE OF 'P' IN BOTTOM RIGHT CORNER NEXT TO ODOMETER READING. ALSO, AFTER INITIALLY PARKING AND THE FIRST RESTART, POWER STEERING SEEMED COMPLETELY INACTIVE.

Nov 23, 2018

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

Driving in cold weather...the car just completely had no power when pressing gas pedal...seems line fuel system froze or turbo freeze.....Car then shut off with No check engine light...no warning light!! Started right back up and still had no acceleration.....very upset with this vehicle and no recalls.....Ive seen many post's with this same issue!!

Jan 21, 2022

IN COLD WEATHER DRIVING, 2017 CHEVY TRAX WILL THROW A CHECK ENGINE LIGHT 20 MINUTES AFTER STARTUP, WHICH SHUTS DOWN THE VEHICLES ABILITY TO MAINTAIN SPEED. THIS HAPPENS IN TOWN AND ON THE HIGHWAY. CODE SAYS TURBO FREEZING. THE VEHICLE WILL GO MAX 40MPH UPHILL ON THE HIGHWAY AND MAX 60MPH ON FLAT OR DOWNHILL HIGHWAY. HAVE TO PULL OVER BECAUSE CARS ARE COMING FROM BEHIND VERY FAST IN SNOWY CONDITIONS WHEN VEHICLE WILL NOT MAINTAIN SPEED. THE VEHICLE CANNOT ACCELERATE FROM A STOP EITHER. VERY SCARY. IN TOWN DRIVING IS ALMOST NOT POSSIBLE WITHOUT GETTING RUN INTO BECAUSE YOU CANNOT GET OUT OF THE WAY. WE HAVE 10 OF THESE VEHICLES AND THEY ALL DO THE SAME. CHEVY DEALER SAYS THEY HAVE A FIX, BUT CANNOT GETS PARTS TO FIX. ITS BEEN 4 MONTHS OF THIS MAJOR SAFETY ISSUE WITH NO HELP FROM CHEVY. I AM FED UP.

Feb 21, 2018

STEERING,ELECTRICAL SYSTEM

2 complaints

ON JAN, 4TH, 2021 ABOUT 9AM MY 2017 CHEVY TRAX DIED ON THE INTERSTATE. THE SERVICE POWER STEERING LIGHT CAME ON CAR JUST QUIT . I MANAGED TO PULL OVER ON THE SIDE OF THE ROAD. TRIED TO RESTART IT WITH NO LUCK. HAD IT TOWED TO ENGALL' S AUTO SHOP IN NEW JERSEY.AS I WAS AN HOUR AWAY FROM HOME. RENTED A CAR SO I COULD GET HOME. THE NEXT DAY ENGELS CALL SAID THE ECM IS DEAD. HAD THE TRAX TOWED TO MOTION CHEVY DELEARSHIP. THEY CONFIRMED THAT THE ECM NEEDED REPLACED. . ORDERED THE ECM 0N THE 5TH AND REPLACED ON THE7TH. THE SERVVICE GUY CALLS ME AND TELLS ME THAT THE MODULE IN THE STEERING COLUMN IS BAD AND HAVE TO CHANGE THE WHOLE COLUMN.. THE SERVICE THEN SAID THAT THE ECM WAS COVERED BY EXTENDED WARRANTY, BUT THE COLUMN WOULD HAVE TO BE PAID OUT OF POCKET..$1,235.00. WHEN I CALLED CHEVY CUSTOMER SERVICE THEY SAID THAT THEY PAY $88.00 OF THE BILL...WITH ALL OF THE COMPLAINTS HOW IS THIS NOT A RECALL ISSUE????????

Jan 15, 2021

CAR JUST LOST POWER THEN SERVICE LIGHT CAME ON TELLING ME ABOUT POWER STEERING..CAR WONT CRANK OR DO NOTHING...TOWED TO DEALERSHIP ORDERED SO ETHING ELECTRCAL CKST 8LO.OO DOLLARS..NOW POWER S STEERING NOT WORKING AGAIN CAR WAS MOVING EVERYTHING SHUT DOWN

Sep 17, 2019

STRUCTURE

2 complaints

2017 CHEVROLET TRAX. CONSUMER WRITES IN REGARDS TO FAILED WELDED JOINTS SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN A ROLL OVER CRASH DUE TO THE FAILED PARTS. THE VEHICLE HAD A RECALL REPAIR NOTICE FOR THE FAILED PARTS. THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. *JS *JS - (RECALL RELATED INCIDENT) TS

Jun 01, 2020

Crash: 1

Injuries: 1

MY RADIO STOPPED WORKING AND WHEN I TOOK IT IN THEY SAID THE AMPLIFIER NEEDED TO BE REPLACED BECAUSE IT GOT WET FROM WATER THAT HAD POOLED IN THE WHEEL WELL DUE TO A LEAK. THEY TOOK THE CAR TO SS AUTO BODY AND THEY FOUND MULTIPLE LEAKS AND HAVE HAD MY CAR FOR 24 DAYS TRYING TO IDENTIFY THEM ALL.

Nov 02, 2017

STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

2 complaints

WHILE DRIVING THE SERVICE STABILITRAK LIGHT GOES ON, THE ENGINE WILL GO FROM WHATEVER SPEED I AM GOING THEN LOSE ACCELERATION COMPLETELY AND AUTOMATICALLY JUMP BACK UP TO THE SPEED I WAS GOING MAKING THE CAR JOLT AND THE POWER STEERING FREEZES UP FOR NO REASON. ONCE THE POWER STEERING FREEZES THE WARNING LIGHT WILL GO ON. THE VEHICLE HAS BEEN IN THE SHOP 3 TIMES FOR THIS ISSUE(11/27/19 12/14/19 & 4/23/20). THE CAR IS STILL AT THE DEALERSHIP AND THEY CANT SEEM TO FIGURE OUT THE ISSUE. *TR

May 12, 2020

SERVICE STABILI TRAK WARNING AND ENGINE LIGHT CAME ON WITH NO PRIOR WARNING. THE VEHICLE WOULD NOT RESET, HAVE TO TAKE IT IN FOR SERVICE. THE ROADS AND CONDITIONS WERE COMPLETELY FAIR. NO IMPROPER USE OF VEHICLE TO CAUSE THESE ERROR LIGHTS. VEHICLE ENGINE SOUNDS HORRIBLE AND HANDLES TERRIBLY

Jun 05, 2019

SERVICE BRAKES,ENGINE,VISIBILITY/WIPER

1 complaint

The contact owns a 2017 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the contact noticed that there was smoke coming from underneath the hood. The contact was able to pull over. The vehicle was towed to a nearby hotel. The contact resumed driving, but the amount of smoke coming from underneath the hood increased. The vehicle was driven to the dealer, where an unknown repair was performed. Additionally, the contact stated that the windshield wipers failed to remain upwards on snowy days. The vehicle was taken to the dealer, where the contact was advised that it was a design failure. Additionally, upon taking the vehicle to several independent mechanics for service, the contact was informed that the brake sensors needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

Dec 03, 2025

UNKNOWN OR OTHER,ENGINE

1 complaint

On my two thousand seventeen, chevrolet tracks is not listed under the recalls.But what the recall has listed, those are the exact problems wrong with my car.What can I do about it

Sep 10, 2025

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

1 complaint

Had to have the turbobooster on a 2017 chevy trax ls replaced under 120,000 miles $3722 was the cost of repair

Jul 25, 2025

STEERING,SUSPENSION

1 complaint

It’s either my ball joints or the suspension or the arms. But they have a recall of the same exact issues I’m having but my car isnt part of the recalled list. But I am having the same issues and I’m at 109k miles. And i wasn’t in an accident. It actually started happening after I had my car in the shop to replace my turbo. Since ive gotten it back it sounds and drives horribly and from what I’m hearing its my ball joints or suspension or arms to that.

Feb 23, 2025

ELECTRICAL SYSTEM,VISIBILITY/WIPER

1 complaint

I am an [XXX] living on a remote ranch in northern Montana. Owning a 2017 Chevy Trax that has be in the repair shop 6 times since October 2023 to fix the heater fan blower motor that keeps burning up, leaving me without heat or defrost. Driving home on the evening of [XXX] the fan motor burned up again (6th time since Oct. 23) and left me with out heat or defrost. At night, about 10 miles away from home, I tried to drive home. With no heat or defrost my windows started immediately fogging up . I began to try to wipe the windshield with my hand to be able to see to drive. Frost appeared on the inside of the windshield because of being cold outside. I got to my driveway and went to turn in and missed the approach because I could not see. I ended up going down a steep ditch. When I braked my vehicle a stainless steel thermos dislodged from the center console and hit my right knee, injuring me. Chevy Trax and Sonic vehicles from 2014 to 2018 have a defective pigtail from the factory, that causes the heater blower motor to burn up. No recall and as of today Chevy has not manufactured a non defective pig tail. I feel this is a really dangerous situation for people in winter climates. Never knowing when the blower motor will stop working causing impaired visibility due to the car windows fogging up. Spending over $1,800 on repairs, that can never be fixed and as my only form of transportation, I am left with out a safe vehicle to drive. On the Chevy Trax forum you will see pages of people that have the same problem . The local Chevy dealer garage will not make the damage right & are very reluctant to honor the 2 recalls I have had on this car. Arguing with me that there was rodent damage that caused the fan to burn up. Their work order says no damage to the wiring, or no short. Also blaming Landreth automotive. The fan motor burns up with in days of repair even after the last Chevy garage repaired my car themselves, after blaming it on others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 25, 2024

Crash: 1

Injuries: 1

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

Check engine light comes on. The car jerks or lunges when speeding up or slowing down. As if in the wrong geer. 104,000 miles

Mar 21, 2024

TIRES

1 complaint

On February 21, 2024 my driver side front tire exploded, I was in walgreens packing lot. I had my vehicle towed to the dealer and asked what happened was just told I needed a tire. On February 26th, I noticed the back passenger tire had a bulge, again I took to the dealership and they told me I needed a tire, I suggested that the firestone tires may be defective. On Tuesday February 27th I was sitting in my vehicle on my lunch break and heard a pop, I get out of my car and the tire exploded along with the hub cab. This was the back driver side tire. I again took to the dealership and was asked was I going over potholes. Twice when parked the tires just exploded. Very frustrated considering I put 4 new tires on my vehicle in October and in less than one week, I've had to replace 3 tires to the tune of $955.55

Feb 28, 2024

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

turbo charger on all small engine for chevy have been giving people a lot of headaches during the winter months. Chevy is aware thar their turbo chargers are affected by cold weather but still put the turbo into new vehicles. I have fixed my turbocharger three times on my 2017 Trax with no success.

Jan 17, 2024

VEHICLE SPEED CONTROL

1 complaint

Traveling about 25 mph I took my foot off the accelerator and tried to slow down but the gas pedal was stuck and the brakes were very hard to stop I actually had to throw it in neutral to make it come to a stop our thoughts were gas pedal was still at accelerating when I wanted to stop.

Jul 17, 2022

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

Keep getting service stabilitrak

Sep 07, 2021

STEERING,SUSPENSION,ENGINE

1 complaint

Tires, suspension, water pump, water pump belt, thermostat alignment very often change tires because of alignment

Jun 05, 2021

STEERING,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING FAILED INTERMITTENTLY. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE POWER STEERING REGAINED FUNCTIONALITY AND THE CHECK ENGINE WARNING ILLUMINATED AND THEN WENT AWAY. THE FAILURE RECURRED ONCE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO BE DIAGNOSED NOR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,200.

Mar 04, 2021

EXTERIOR LIGHTING,UNKNOWN OR OTHER,ENGINE

1 complaint

I BOUGHT IT 2017 AFTER A MONTH MY COMPUTER BOX IS BROKEN I'M LUCKY BECAUSE IT'S UNDER WARRANTY. EVERY YEAR IN MY DASH BOARD IT ALWAYS SHOW UP CHECK SERVICES. NOW MY CAR IS CHECK ENGINE.

Nov 05, 2020

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

I PURCHASED A NEW 2017 TRAX ON JULY 15, 2017. SINCE I GOT THE CAR I HEARD A SQUEAK FROM THE REAR BRAKES. I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THAT IT IS A NEW CAR AND THE SQUEAL WILL GO AWAY. IT DID NOT GO AWAY. I HAVE TAKEN THE CAR TO THE DEALER 5 TIMES AND THEY KEEP TELLING ME THE REAR BRAKES ARE OK. I WANT THE DEALER TO INSPECT THE REAR BREAKS AND FIX IT. ALSO I WANT THE LEFT- AND RIGHT-FRONT LOWER-CONTROL ARMS, INSPECT AND REPLACING THEM AS NECESSARY TO PREVENT A FATAL ACCIDENT. MY CAR ONLY HAS 29, 600 MILES. SINCE I BOUGHT IT, I HAVE TAKEN THE CAR TO THE DEALER WITH THE SAME PROBLEM. ALL RECORDS FOR MY CAR ARE IN THE DEALER.

Oct 02, 2020

VISIBILITY

1 complaint

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A POPPING SOUND AND DISCOVERED THAT THE REAR DRIVER SIDE WINDOW HAD SHATTERED. THE GLASS WINDOW WAS REPLACED BY AN INDEPENDENT MECHANIC. LATER, THE PASSENGER'S SIDE WINDOW ALSO SHATTERED. THE CONTACT STATED THAT BOTH WINDOWS SHATTERED WITHOUT IMPACT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER STAR CHEVROLET LOCATED AT 5200 US-30, GREENSBURG, PA 15601 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. *BF*JB *BF *JS

Jul 17, 2020

ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

THE FIRST MAJOR REPAIR I HAD WITH MY VEHICLE HAPPENED SHORTLY AFTER I SERVICED IT FOR IT'S REGULAR OIL CHANGE AT THE END OF 2018. I NOTICE MY AC WAS GOING IN AND OUT AND I CHECKED MY COOLANT, THE RESERVOIR WAS EMPTY. WHEN I MADE AN APPOINTMENT AT THE SERVICE DEPARTMENT THEY DISCOVERED A LEAK UNDER NEATH THE TURBO. IN 2019 A VALVE WAS REPLACED THAT WAS STICKING AS "COURTESY" AT ONE OF MY OIL CHANGES. THIS YEAR MY VEHICLE STALLED OUT ON ME AT THE GAS STATION. I TURNED OFF MY VEHICLE TO PUMP GAS AND IT WOULDN'T TURN BACK OVER. WHEN I FINALLY GOT IT TO START AGAIN IT WAS JERKING VERY HARD EVEN WHILE IDLING. IT WAS DIFFICULT TO GET MY VEHICLE RUNNING AGAIN. I GOT IT TO THE DEALERSHIP AND THEY REPLACED THE PURGE VALVE AND I PAID FOR AN INDUCTION SERVICE SINCE MY VEHICLE IS SLOWLY APPROACHING 50K. AFTER A COUPLE DAYS OF HAVING MY VEHICLE BACK I NOTICED MY VEHICLE IS STILL SHIFTING VERY HARD AND IS ESPECIALLY NOTICABLE IN 30-50MPH RANGE, I DROP MY VEHICLE BACK OFF AT THE DEALERSHIP 05/02/2020. THE CHECK ENGINE LIGHT IS NOT ON IT BUT, HEY'RE GETTING A READING THAT THERE IS A PROBLEM WITH THE STABILITY.

May 03, 2020

SEATS

1 complaint

ROUGHLY AT 40,000 MILES DRIVER SIDE SEAT BEGAN TO RADDLE BADLY. WHEN I GOT OUT OF THE CAR THE WHOLE SEAT LIFTED UP. I LOOKED UNDER THE SEAT AND NOTICED A LIFT MECHANISM THAT RAISED THE SEAT OR LOWERED IT WAS BROKEN OFF AND NOW IT'S JUST FLOPPING AWAY. IF I BRAKE TO HARD THE WHOLE SEAT PUSHES ME FORWARD AND WEDGES ME IN BETWEEN IT AND THE SEAT BELT.

Dec 19, 2019

STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

1 complaint

I'VE RECEIVED TWO NOTICES FROM GM, ONCE THAT HAS AN ACTUAL RECALL. BOTH NOTICES WERE RECEIVED AFTER MY 2017 TRAX HAD BEEN TAKEN TO THE DEALERSHIP FOR CHECK-UPS/REPAIRS BECAUSE OF PRESENTING SYMPTOMS OF BOTH ISSUES OF THE NOTICES/RECALL. THE FIRST BEING AN EVAPORAIVE EMISSIONS PURGE VALVE THAT MAY NOT FULLY CLOSE, CAUSING THE ENGINE TO RUN COLD, HESITATE OR STALL AT IDLE SPEEDS. I EXPERIENCED IDLING AND JERKING WHEN MY CAR WAS IN LOWER GEARS, JERKING SO BADLY, WITH RUNNING IN HIGH RPMS. I DID NOT KNOW IF I WOULD MAKE IT HOME AND HAD TO DRIVE WITH MY HAZARDS ON. THIS WAS EXPERIENCED ON SEPT. 2, 2019 (LABOR DAY) AND I HAD MY CAR TOWED FROM MY PARKING GARAGE TO THE DEALERSHIP ON SEPT. 4TH, 2019. THEY COULD NOT REPLICATE THE PROBLEM OR ADDRESS IT AND WERE NOT AWARE OF THE NOTICE GM HAD SENT OUT. THEY DID FIND A TEAR IN SOME ARM ON THE VEHICLE, CAUSED BY A DEFECTIVE BALL BEARING WHICH WAS REPLACED BUT UNRELATED TO WHY IT WAS THERE. LATE OCTOBER, I EXPERIENCED OTHER ISSUES WITH CLICKING ON MY BREAKING SYSTEM, WITH MY STABILITRACK AND CHECK ENGINE LIGHTS TURNING ON, BUT THEN OFF WHEN I WENT IN REVERSE. AT THIS TIME, I KNEW ABOUT THE RECALL (# A192261870) AND BROUGHT MY CAR BACK IN ON NOV. 1, 2019. AGAIN THEY COULDN'T "REPLICATE" THE ISSUE, BUT INSPECTED THE CAR WITH REGARDS TO THE RECALL AND RETURNED IT WITH NO IMMEDIATE RESOLUTION. THEY ORDERED A SPEED-CONTROL PART AND ALL THE RECALL PARTS. IT'S NOW DECEMBER 4 AND THEY STILL DO NOT HAVE THE REPLACEMENT CONTROL ARMS & THE BOLTS THAT GO WITH THEM (PAGE CHEVROLET SERVICE DEPT; ALEXANDRIA, VA 22312; 703-349-4011. MY VEHICLE CONTINUES TO HAVE BRAKING/IDLING/SPUDERING ISSUES ON OCCASION, IT IS NOT CONSTANT. I HAVE HAD TO CALL REGULARLY TO GET UPDATES, AND HAVE ATTEMPTED TO CALL CHEVROLET'S CUSTOMER ASSISTANCE CENTER TO OPEN AN INQUIRY BUT AM GETTING THE RUN AROUND OF ROVER A MONTH. I DO NOT CONSIDER THIS TIMELY.

Dec 04, 2019

ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

AS I WAS DRIVING ALL THE LIGHTS AND PICTURES STARTED TO FLASH ON THE DASH BOARD. THE CAR WHEEL DIDNT WANT TO TURN AND HOT VERY HARD TO STEER. THE SERVICE ENGINE LIGHT KEEPS FLASHING ON AND OFF. ITS RIDING CRAZY. IT WAS IN MOTION.

Nov 09, 2019

STEERING,VEHICLE SPEED CONTROL

1 complaint

WHEN THE CAR WAS IN MOTION AND I WAS TRYING TO TURN IT WOULD GO. ALL THE LIGHTS CAME ON THE DASH BOARD AND THIS IS NOT THE FIRST TIME IT DID THIS. THIS IS UNSAFE AND HELP IS NEEDED!

Nov 09, 2019

SUSPENSION,WHEELS,ENGINE

1 complaint

I AM NOW BEGINNING TO THE EXPERIENCE SERIOUS PROBLEMS WITH THE CAR I CAN BE DRIVING AT 45 AT SHAKES AND VIBRATES AND THEN THIS SPEEDOMETER GO DOWN AND I HAVE TO PULL OVER AND IT CUTS OFF IN THE MIDDLE OF THE HIGHWAY I HAVE NOT DROVE IN THIS CAR OVER A WEEK BECAUSE OF THE SAFETY FEATURES THAT I FEEL I AM IN ATLANTA GEORGIA AND I TRAFFIC IS BUMPER-TO-BUMPER AND I DO NOT FEEL SAFE AND DRIVING THIS CAR SOMETHING THAT I HAD PURCHASED TO TREAT MYSELF TO PAY OFF MY CAR IS FAIRLY BRAND NEW WHEN I GOT MY CAR MY CAR HAD ONLY 6 MILES ON IT AND I HAVE MAINTAINED THE SERVICE ON THIS CAR THIS CAR IS DEEMED NOT TO BE SAFE FOR ME AND MY FAMILY ESPECIALLY MY SMALL GRANDBABIES I NEED SOMETHING TO BE DONE IMMEDIATELY WITH THIS CAR AS A CONSUMER I DID MY PART AND PURCHASING THE CAR AND I EXPECT GM TO DO THEIR PART BY STANDING BY ME BY BEING A LOYAL CUSTOM THIS IS MY SECOND GYM I DO NOT WANT THIS CAR BECAUSE IT'S NOT SAFE I AM SO AFRAID OF DRIVING THIS CAR THANK YOU VERY MUCH [XXX] CALL BACK NUMBER [XXX] I AM PRESENTLY A CDL DRIVER AND I KNOW THE IMPORTANCE OF HAVING A SAFE VEHICLE NOT ONLY FOR MYSELF BUT FOR THE OTHER DRIVERS THAT'S AROUND ME. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Sep 29, 2019

STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,SERVICE BRAKES

1 complaint

MY NAME IS [XXX] , I HAVE 2017 CHEVY TRAXX I BOUGHT THIS CAR NEW WITH ONLY 6 MILES: I'M HAVING SOME MANY PROBLEM W THIS CHEVY TRAXX: BRAKES, COOLING SYSTEM, STEERING,BOTH FRONT LOWER-CONTROL ARMS AND MORE : I TOOK THE CAR TO JOHN MILES WHERE I GOT THE CAR FROM AND HAD THIS TESTED IT OVER 19 CODES REPORT: IT NOR SAFE FOR ME TO DRIVE IT MYSELF AND 1 SMALL CHILD IN THE CAR AND I LIVE IN THE ATLANTA GA; AND DRIVING THE GO UP 45 MILES PER HOUR THE CAR JUST VIBRATING AND SHAKING HAVE TO STOP THE CAR 2017 CHEVY TRAXX: I WANT A BETTER CAR THAT IS SAFE FOR ME TO DRIVE: I'M TRYING MAKE PAYMENT AND TRYING TO PAY TO FIX THE CAR JUST OVER $450.00 OF WORK AND IT HAS MAJOR SAFELY PROBLEMS: I NEED TO WHAT CAN BE DONE RIGHT NOW FOR THE ME AND MY GRAND BABY SAFELY MY CONTACT INFORMATION EMAIL [XXX] : ADDRESS IS [XXX] CELL # [XXX] PS MY DAUGHTER [XXX] HAS A 2016 CHEVY TRAXX WITH THE SAME MAJOR PROBLEMS AND HER CAR IS IN SHOP NOW AND THEY CAN FIGURE OUT WHAT WRONG W HER 2016 CHEVY TRAXX STTD OVER 3000.00 OF WORK DONE TO BE DONE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 24, 2019

SUSPENSION,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2017 CHEVROLET TRAX. WHILE DRIVING MORE THAN 45 MPH, THE FRONT END OF THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO JOHN MILES CHEVROLET BUICK GMC (950 DOGWOOD DR SE, CONYERS, GA 30012, (678) 561-3754) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS OVERHEATING AND THE ENGINE COOLANT VALVE EXTENSION, OXYGEN SENSOR, AND PASSENGER SIDE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,999.

Sep 23, 2019

SUSPENSION,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

ON THREE SEPARATE OCCASIONS, I WENT TO MY CHEVROLET STORE AND TOLD THEM ABOUT HOW MY GAS GAUGE WAS NOT WORKING CORRECTLY. I WOULD FILL MY TRAX UP, AND INSTEAD OF IT MOVING TO FULL, THE GAUGE STAYED AT 1/2 TANK. I NEVER KNEW WHAT THE CORRECT LEVEL OF GAS WAS IN MY VEHICLE. I EVEN TOOK PICTURES OF THE LEVELS BEFORE AND AFTER THE FILL UP, BUT THEY LAUGHED IT OFF, 3 TIMES AND SAID THERE WERE NOT ANY CODES COMING UP, SO IT WAS OKAY. THE 4TH TIME I WENT, ANOTHER COMPANY BOUGHT OUT THE PRIOR OWNER AND SAID HE HAD TO REPLACE THE MODULE. IT HAD WORKED FOR A FEW MONTHS BUT IT IS STILL DOING THE SAME THING. SO I DON'T THINK THE MODULE WAS THE ANSWER. MY CAR HAS DRIVEN VERY ROUGHLY SINCE I BOUGHT IT AND WHEN THEY DRIVE IT, I AM TOLD THEY CAN'T REPLICATE THE ISSUE AND I AM SENT HOME.

Sep 22, 2019

SEAT BELTS,SERVICE BRAKES,ENGINE

1 complaint

FIRST PROBLEM WITH MY TRAX 2017 WAS WHEN MY ELEMENTARY SCHOOL KID PULLED THE SEAT BELT TO SNAP HER BOOSTER SEAT AND IT NEVER ROLLED BACK. STAYS STRETCHED AND DOESN'T RETRACT. I THOUGHT IT WAS NOT A BIG DEAL AND MOVED HER ON THE OTHER SIDE. YESTERDAY I GOT THE ENGINE LIGHT ON AND MY CAR JUST SLOWED DOWN FOR NO REASON. I WAS ALREADY SCARED AND WONDERING IF IT IS SAFE TO DRIVE WITH THE KIDS ON THE BACK BUT WAS ON THE MIDDLE OF THE ROAD WITH NO PLACE TO PULL OVER SO I KEPT GOING BUT MY CAR WOULD NO GO OVER 30MPH. 5 MINUTES LATER IT GOT BETTER.I AM TAKING IT TO THE DEALERSHIP TOMORROW BUT ITS OVER AN HOUR AWAY AND DON'T EVEN KNOW IF I SHOULD DRIVE OR HAVE IT TOWED.

Jan 23, 2019

WHEELS

1 complaint

THE FEATURE ON THE CAR THAT NOTIFIES YOU THAT THE TIRE PRESSURE SENSOR IS FAILING MAY NOT BE WORKING. CURRENTLY MY TIRE PRESSURE ON MY DASHBOARD IS REPORTING THAT THE PSI ON MY RIGHT REAR TIRE IS 19 PSI. HOWEVER WHEN I PUT AN AIR GAGE TO THE TIRE ITS READING 34 OR 35 PSI. I HAVE TAKEN IT TO A TIRE SHOP SO THAT THEY CAN PUT MORE AIR AND THEY ALSO STATE THE PRESSURE IS FINE.

Dec 13, 2018

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THIS CAR IS BEEN HAVING PROBLEMS SINCE MONTHS OF ME BUYING IT FRUSTRATED JUST BEACAUSE HAVE TO BE ALOT IN THE DEALER AND LONG HOURS WAITING

Nov 04, 2018

STEERING,ELECTRICAL SYSTEM,ENGINE

1 complaint

THIS WILL BE THE THIRD TIME IN 6 MONTHS THAT THE CAR HAS HAD TO BE TAKEN IN TO THE DEALERSHIP. IT DISPLAYS POWER STEERING ERROR, ENGINE LIGHT COME ON AND CAR WITH DROP SPEED WITH NO WARNING. IT ALSO LOSSES THE POWER STEERING. IT WILL THEN START UP FINE AND RUN, BUT THIS TIME THE ENGINE LIGHT IS REMAINING ON. HAS HAPPENED IN THE WARM AND COLD WEATHER AND AFTER A LONG DRIVE AND A SHORT DRIVE. NOT SURE WHY THERE ARE NO OTHER REPORTS OF THIS HAPPENING. IT HAS HAPPENED WHEN DRIVING AT 45 MILES AND THIS LAST TIME WHEN TRYING TO START IT TO LEAVE MY HOUSE. VERY SCARY TO HAVE YOUR CHILD DRIVING THIS TO AND FROM SCHOOL.

Oct 26, 2018

UNKNOWN OR OTHER,VISIBILITY/WIPER

1 complaint

I SCRAPED MY PASSENGER SIDE REAR VIEW MIRROR AND IT COMPLETELY SHATTERED. I HAVE BEEN TRYING TO GET THE PART REPLACED SINCE FEBRUARY 13, 2018. I HAD BEEN TOLD THAT IT NEEDED TO BE SPECIAL ORDERED BECAUSE PARTS WERE NOT AVAILABLE FOR MY VEHICLE ANYWHERE IN THE US. I WAS TOLD YESTERDAY THAT THE PART IS ON BACK ORDER WITH NO DATE OF AVAILABILITY. EVEN WITH THE SIDE MIRROR THE CAR HAS DANGEROUS "BLIND" SPOTS AND WITHOUT THE MIRROR IT IS VERY UNSAFE TO DRIVE. I NOW FIND MYSELF LOCKED IN A LEASE ON A VEHICLE THAT CANNOT BE REPAIRED TO A SAFE DRIVING CONDITION.

Mar 09, 2018

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

1 complaint

WHEN FIRST PURCHASED THIS CAR I HAD IT FOR A MONTH AND WHEN CONNECTED TO BLUETOOTH I COULDN'T HEAR THE OTHER PARTY AND OTHER PARTY WOULD HEAR LOUD NOISES I TOOK IT IN TO DIAGNOSE AND THEY SAID IT WAS FINE. NOT THE CASE CONTINUED TO HAPPEN TO THIS DAY. ABOUT 3 MONTHS INTO BUYING IT WHEN STARTING IT DELAYED AS IF I HAD A COUPLE YEARS OLD CAR I THINK THE STARTER IS WARNING ME IT IS GOING TO GIVE ME PROBLEMS. ALSO WHEN BRAKING IS DOESN'T STOP AS IF I HAD A NEW CAR IT DELAYS AND I HAVE ALMOST CRASHED A COUPLE TIMES IN SERIOUS TRAFFIC IT HAS BREAKS AS IF IT WAS AN OLD CAR

Feb 07, 2018

AIR BAGS,STRUCTURE,UNKNOWN OR OTHER

1 complaint

I PURCHASED MY VEHICLE ON NOVEMBER 22, 2017. I WAS IN AN ACCIDENT ON DECEMBER 14, 2017 WHERE I HIT A DOG AND MY CAR CAUGHT FIRE. THE FIRE DEPARTMENT AND POLICE DIDN'T BELIEVE THAT I HIT A DOG AND IT CAUSED THIS DAMAGE. I CONTACTED GM TO SEE IF THEY WOULD INVESTIGATE BUT THEY TOLD ME THEY WOULD NOT INVESTIGATE UNLESS MY INSURANCE CONTACTED THEM AND THEY ALSO TOLD ME TO READ MY MANUAL ON SEATBELTS WHEN I LET THEM KNOW THE AIRBAGS DID NOT DEPLOY. I BELIEVE WHOLE HEARTEDLY THAT THIS CAR IS UNSAFE IF IT CAUGHT ON FIRE FROM HITTING A DOG AND THEY DOG WAS NOT LARGE AT ALL. PLEASE BE CAREFUL ID CONSIDERING THIS VEHICLE

Jan 18, 2018

Crash: 1

Fire: 1

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

THE VEHICLE'S SHIFTER CONSOLE DOES NOT ILLUMINATE AT NIGHT, LEAVING ONE TO GUESS WHAT FUNCTION THEY ARE IN (PARK, REVERSE, DRIVE). A VERY TINY NOTIFICATION IS ON THE ELECTRONIC DASHBOARD, BUT IF THAT FAILS, THEN THERE IS NO WAY OF KNOWING WHAT FUNCTION THE VEHICLE IS IN. CHEVY SAYS THAT THE FEATURE IS STANDARD, YET ADMITTED THAT THEY LEFT OUT OF SOME 2017 TRAX VEHICLES. THE SHIFTER CONSOLE DOES NOT ILLUMINATE REGARDLESS OF WHETHER YOUR HEADLIGHTS ARE ON OR OFF. CHEVY HAS BEEN MADE AWARE OF THIS ISSUE AND INFORMED THAT IT IS TOO EXPENSIVE TO FIX THE DEFECT.

May 03, 2017

2017 CHEVROLET Trax Problems & Complaints

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