How many problems does the 2020 CHEVROLET Trax have?

The 2020 CHEVROLET Trax currently has 76 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2020 CHEVROLET Trax?

The most common problems reported for the 2020 CHEVROLET Trax are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2020 CHEVROLET Trax problem data come from?

All problem and complaint data for the 2020 CHEVROLET Trax comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2020 CHEVROLET Trax Problems

ENGINE

8 complaints

At 20,000 miles I was doing 70 which was the speed limit the engine light came on and flashed and put itself into limp mode it acted fine once the car was turned off and back on the dealer hooked a scanner up and said nothing but the electronic port was wrong which the charging port wouldn’t work half the time. At 149000 miles the water pump went out as soon as I paid it off due to Chevy dealer avoiding warranty work causing it to over heat and blow a head gasket.

Sep 02, 2025

Turbo has failed twice causing loss of power and it is EXTREMELY dangerous on highway. As it takes considerable amount of time to reach highway speeds. And the risk for getting in an accident is VERY high. There shouldn't be a turbo replacement every 4 months. Considering each replacement at the dealership ~ $2000. I find it hard to fathom how the 2017-2018 Chevrolet Trax get special coverage up to 120,000 mi. for failed turbo chargers yet I have the same scenario for a 2020 Trax. But EVERYTHING is out of my pocket . I have a [XXX] son and would prefer not to tell his mom we were rear ended due to a sudden lose of power in a vehicle that is becoming completely unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 30, 2025

When driving my car around a 15 mile drive my car displays a Engine Overheating - Idle Engine message on my dash display and I go straight home to inspect the car and notice as shown in the photo I took the cap slowly after the car cooled down and I refilled it with antifreeze and close it and the hose/cable for the antifreeze was squeezing in antifreeze normally it would be out and took it for a little drive and someone from the outside of the car too see for any leaks it wasn’t leaking visibly it seems to be internal or a thermostat issue when driving for 5 minutes almost all of my antifreeze was drained this can be a safety issue especially if I kept driving as the engine would most likely stop to prevent engine could be especially harmful if I was on the turnpike or expressway

May 29, 2025

The contact owned a 2020 Chevrolet TRAX. The contact stated while driving at an undisclosed speed, the contact stated that smoke entered the interior of the vehicle. The contact stated that the smoke came into the interior through the vents. The contact stopped the vehicle. The contact stated that the vehicle lost motive power and the check engine warning light illuminated. The contact stated that immediately after exiting the vehicle, the vehicle was in flames. The Fire Department arrived and extinguished the fire. The vehicle was towed to a tow yard. The vehicle was condemned total loss. The contact did not sustain any injuries. A Police report was filed. The manufacturer was made aware of the failure and an inspection was completed. The contact was informed that the failure was not a manufacturer defect. The failure mileage was approximately 38,000.

Jul 17, 2024

Fire: 1

1 problem happen several times last year 2024 my radiator fan stay on for long time after the car was turn off it should shutoff after 15 min but it stay on when I try to start my car the battery is dead, So I took to Carroll Chevrolet and they look at the car couldn't find any problem no light can on the dash board, No indicator light can on, So they told me there was nothing wrong, When the battery is dead no indicator light come on the dash to indicate that there is a problem, This happen at least 7 times last year during the Summer Months, So what I have to do is disconnect the battery and when I ready too get back in my car I have to re hook up the battery so I can start my car. I shouldn't have to do this. No invoice

Jul 14, 2024

+ 3 more complaints for this component

UNKNOWN OR OTHER

6 complaints

My display screen that shows the speed, odometer intermittently stops working, preventing me from seeing anything on the screen.

Nov 16, 2025

My vehicle lost all its antifreeze. It was the day before filled to the proper level in the overflow container. The IDLE ENGINE ALERT CAME ON. When I opened the hood, no antifreeze coolant in my square overflow bottle. My vehicle has 58, 000 miles approximately on it. I purchased at Autolenders in Turnersville, NJ at approximately 32,000 miles on it. When purchased Autolenders replaced the air conditioning unit & they replaced a radiator because I smelled antifreeze. My concern is related to the 2015-2019 recall by the NHTSA. Repair of my vehicle may be over $3,000 estimated. I need your assistance.

Jul 22, 2024

The digital cluster went out I see that the 2024 model has been recalled for the same issue Why isn’t the 2020 models also included just had the car in the Hutch Chevy service department and was quoted $665.00 to replace, I am unable to see the speed I am going or any menu items because the digital readout isn’t showing.

Jun 15, 2024

I started my vehicle this morning and backed out of my driveway and when I went to shift out of reverse there was a sudden and violent jolt through the car and the check engine light came on and and the car information center displayed "Service Power Steering" with actual loss of power steering for approximately 45 seconds message cleared and my power steering returned to normal. Then "Service Stabilitrak" displayed on the information center and disappeared shortly after. Engine light remains on with fault codes P0700, U0100, and U0073 during diagnostic scan.

Mar 05, 2023

Back in August 2021 I had to take my car to the dealership for a check engine light. There was an air leak going to the air intake. The check engine light just came back on and I took it back to the dealership and now they are having to replcae the turbo

Jan 11, 2022

+ 1 more complaint for this component

ELECTRICAL SYSTEM

5 complaints

The contact owns a 2020 Chevrolet Trax. The contact stated that while operating the vehicle, the instrument cluster display screen intermittently malfunctioned, displaying either a black or snowy screen. During the failure, the driver was unable the view the speedometer and the gear selector information. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not yet determined. The manufacturer was not yet contacted regarding the failure. The failure mileage was 30,000.

May 19, 2025

June 2024 all dashboard lights flickered on then went off, radio wouldn't turn on so dealership replaced the instrument cluster. Last night had to jump car off, the battery and alternator checked out fine. However, the radio/back up camera didn't come back on. This is the only car I have and now in the shop 2 tines in 6 months for the same thing.

Dec 25, 2024

The driver information center in the cluster intermittently goes completely black or glitches while driving. This is a safety concern because it is distracting while driving and removes important trip and vehicle information. I paid $222.79 for the dealership to inspect and they were not able to recreate the issue. They stated that the entire cluster would need to be replaced. I called GM to report the problem, but received no further options. After some research I found many posts online from others having the same issue with their 2020 Chevy Trax. I also saw that the 2024 Chevy Trax was recalled for the same issue stating it is a safety concern. My car is available for inspection upon request.

Sep 10, 2024

The contact owns a 2020 Chevrolet Trax. The contact stated that the instrument panel would suddenly blackout for approximately 15 - 25 minutes before returning to normal operation. The failure occurred intermittently while driving or the vehicle was idling. The dealer was contacted but the vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 88,000.

Aug 29, 2024

RADIO SCREEN GOES BLACK AND NO BUTTONS WILL WORK NOR THE RADIO WILL NOT SHUT OFF

Oct 25, 2020

POWER TRAIN

5 complaints

The contact owns a 2020 Chevrolet Trax. The contact stated that while the vehicle was at a stop sign, the Hill Assist function failed to operate as intended. The contact removed her foot off the brake pedal and the vehicle rolled backwards. The vehicle was taken back to the dealer where the vehicle was purchased; however, the failure could not be duplicated. The vehicle was not repaired. The failure reoccurred. The vehicle was taken back to the dealer again. The contact was informed that the vehicle was taken to the Chevrolet dealer for a diagnostic test. The contact was informed that the failure was not duplicated. In addition, the contact was informed that it was normal for the vehicle to roll backward when the brake pedal was released. The vehicle was not repaired. The contact stated that the failure had started seven days after the vehicle was purchased. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,900.

Oct 31, 2024

TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. COVERT CHEVROLET BUICK GMC (702 TX-71, BASTROP, TX 78602) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED THAT 3 OF THE FOUR CYLINDER WAS MISFIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TRADE THE VEHICLE IN ON A NEWER VEHICLE. THE FAILURE MILEAGE WAS 20,560.

Apr 19, 2021

WHEN I'M STOPPED AND I TAKE MY FOOT OFF THE BRAKE THE TRANSMISSION SLIPS AND SLAMS INTO GEAR

Oct 29, 2020

TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION SLIPPED AND INADVERTENTLY CHANGED GEARS WHILE THE VEHICLE SHUDDERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO (BENNETT CHEVROLET DEALER, (6721 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (609) 641-0444) TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DEDUCE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 13.

Feb 03, 2020

TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, PASSENGER REACHED FOR AN ITEM IN THE CENTER CONSOLE AND INADVERTENTLY TOUCHED THE GEAR SHIFTIER. THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT WAS ABLE TO BRAKE AND SHIFT BACK TO DRIVE. THE CONTACT STATED LATER TESTED THE SHIFTER WHILE PARKED IN DRIVEWAY, WAS ABLE TO SHIFT FROM DRIVE TO NEUTRAL WITH A LIGHT TOUCH. THE VEHICLE WAS TAKEN TO BICAL CHEVROLET OF VALLEY STREAM (709 W MERRICK RD, VALLEY STREAM, NY 11580) WHERE NO FAILURE WAS DIAGNOSED AND WAS INFORMED ALL VEHICLES WERE DESIGNED THAT WAY. THE MANUFACTURER WAS NOTIFIED, A CASE WAS OPENED AND AWAITING A RETURN CALL. THE FAILURE MILEAGE WAS APPROXIMATELY 900.

Jan 24, 2020

SERVICE BRAKES

4 complaints

Breaks lock down when driving. Had multiple things replaced and it still does it. Said they don’t know what could be still causing the problem.

Nov 02, 2025

I got a code for the electronic brake control module, and my front brakes kept locking up. took it to the dealership and they kept telling me that it’s fine. My safety was put at risk when I was going 60 down the interstate and the brakes locked up. The service stabilitrak light came on too.

Jun 20, 2025

I am not sure of what actual component(s) failed, but I do know that a brake line that had braided steel broke and spewed brake fluid failed- this line comes off the master cylinder to ABS module. Mechanic attempted replacement and there is still no pressure in the brake line. Mechanic believes it is the brake booster now that caused the line failure to occur. The vehicle and components are available for inspection. What happened was that when I was driving on a city road at 35 MPH, a vehicle in front of me was driving reckless and when I changed lanes I approached a traffic signal that changed to yellow and when I went to slow i felt a pop in the brake pedal and the pedal went all the way to the floor and i was unable to stop when the light changed to red and rolled through the intersection. I was able to finally stop approximately 300 feet after applying the brakes. There were no warning indicators or lamps that illuminated prior to this occurring and as a result of the brake failure a collision was narrowly avoided.

Sep 30, 2024

Brakes have been known to fail. I have to press brake serval times to gain brake control

Sep 26, 2024

VISIBILITY/WIPER

3 complaints

On Oct 08, 2024 Milan Tire and Brake replace wiper motor part. Since then the wiper motor part only works for about 2 months . They replace it going on 3 times . Just went out yesterday again. On January 29, 2025 Milan tire and brake and Brake replace wiper transmission .

Apr 22, 2025

I was driving to the post office and it was raining heavily so i turn on my wiper blades however after a couple minutes of doing so I saw my MICHELIN wiper blade silicone pealing off I was about to stop the blades but the Michelin blade broke in half and got blew away by wind if i was driving at night and the rain was more heavy and both blades were the same model I probably would’ve have crashed

Jul 06, 2024

This vehicle currently had 48,568 miles at time of repair. Windshield wipers were not working properly. Had the issue diagnosed at RD Banks Chevrolet in Champion, Oh. They determined it to be a windshield wiper motor. Seems too soon to have to replace. It did however, correct the situation.

Dec 20, 2023

AIR BAGS

3 complaints

My 2020 Chevy Trax did not deploy the air bags, at all, when hit cement wall head on. The impact to my chest area caused a wire from a chest surgery to snap, and is now dangling inside the middle of my chest, near my heart. I have the pictures & the witness was a Sheriff. It make no sense that none of the air bags deployed. NONE. I want to report it as will be pursuing, and to make sure others know that this is an issue that can cause bodily harm and there are no recalls on these cars. That's scary. No idea now what I must go thru due to this injury which never should've happened.

Nov 15, 2024

Crash: 1

Injuries: 1

I was hit on left side of passenger side. Air bags didnt came out on either side. Mechanics says air bags aren't working properly.

Apr 07, 2022

Injuries: 2

TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT THE PASSENGER'S OCCUPANT DETECTION SYSTEM FAILED TO DETECT A PASSENGER SEATED IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO EAST HILLS CHEVROLET OF DOUGLASTON (240-02 NORTHERN BLVD, QUEENS, NY 11362) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SENSOR WAS INSTALLED TO MANUFACTURER'S SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 518.

Jul 16, 2020

ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

Every winter because of the cold weather the tube for the turbo cracks and causes performance problems such as lack of throttle, sluggishness, limp mode activates. In limp mode the vehicle will only go about 10 miles per hour. This has happened on multiple occasions. In the warmer weather this problem does not arise. It is only in the winter time because the particular tube is made from plastic which breaks in cold weather.q

Dec 15, 2025

THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FREEZES. SINCE THE WEATHER HAS TURN WARMER THE CAR NOW RUNS WITH NO CHECK ENGINEER, BUT CHEVY HAS NOW REFUSED TO FIX IT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON. THIS INVERTER HAS BEEN REDESIGNED T O PREVENT THE CONDENSATION. IF THIS IS A KNOWN PROBLEM AND THEY REDESIGNED A PART THIS SHOULD BE A RECALL TO ALL CHEVY TRAX IN THE NORTHERN REGION

Mar 01, 2021

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

The dash screen behind the steering wheel (showing the speed/milege/trip info) randomly stops working. According to forums, this is a common issue with this make and model.

Apr 08, 2025

The driver information center in the cluster intermittently goes completely black or glitches while driving. It will go into all white dots, completely black out, or be garbled. You lose the ability to monitor your speed digitally and it causes issues with safety because it will change in and out at random times and you are forced to change your attention to the needle instead of focusing on the road. No warning lamps or trouble codes present. I have not contacted the manufacturer but have had a mechanic inspect it and he cannot find a cause but thinks possibly is an electric short or fault module. This began happening in June 2024 and is now getting worse and very unreliable.

Oct 03, 2024

STEERING

2 complaints

The contact owns a 2020 Chevrolet TRAX. The contact stated while driving at an undisclosed speed, the steering wheel independently turned to the right and seized. The contact's vehicle crashed into a parked vehicle. The contact stated that the vehicle was uncontrollable. The contact stated that the failure occurred in a residential neighborhood. The contact's vehicle was damaged to the front passenger's side fender area. The parked vehicle was damaged to the driver's side fender area. The contact stated that she bumped her head during the crash, however did not seek medical treatment. No Police report was filed. The vehicle was towed to the dealer, however the failure was not duplicated. The manufacturer was made aware of the failure and a case was filed. The manufacturer ordered an investigation and determined the failure was not due to a manufacturer defect. The failure mileage was approximately 28,000.

Mar 18, 2025

Crash: 1

The service power steering drive carefully light came on. The traction slippery when wet icon came on .My odometer said I was driving 0 miles per hour had no idea what speed I was going. I was close to dealer one block from dealer I lost all power and steering. Luckily I was able to get off the road. Had car towed to dealer.

Apr 22, 2022

STEERING,SUSPENSION

2 complaints

I'm contacting nhtsa to make a recall request on chevys 2020 trax . less than 3 years old and has 23,300 miles , the chevy trax needed both control arms, both side tie rod ends , 2 alignments. I'm going to say to nhtsa I think chevy didn't manufacture the 2020 trax with strong enough front suspension and steering parts. What component or system failed or malfunctioned, and is it available for inspection upon request? The both front bottom control arms . I asked the ourisman dealership to give them to me after the repair was paid they didn't give . and the ourisman dealership said it was only one bad inner tie rod end but both where bad . I had the tie rod ends replaced at independent service center and they kept and gave me the old bad tie rod ends. How was your safety or the safety of others put at risk? If these parts broke off during driving would be a deadly crash of multiple vehicles especially on a interstate. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes by to ourisman dealerships and one independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? by the chevy dealerships but they didn't give me the parts after the repair but I did ask for the parts. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, didn't

Feb 13, 2024

Something broke onthe suspension and I lost control of the car

Feb 07, 2022

Crash: 1

TIRES

2 complaints

I was driving to My college from my home and around 3.8mi on my route when I heard a loud sound from my car I also noticed the vehicle was unstable so I went to the nearest gas station at Westar to put in a spare I had in my car the Yokohama tire was P 205/ 70R16 96H I never got it inspected by anyone and I did get a warning 0 psi low tire please add air to your tire and a Service Tire Monitor System after I installed the spare and I never contacted the dealer or service center regarding the problem my tire is available for inspection if needed and my safety could've been at risk or others due to me driving at a high traffic route

Jan 03, 2024

The contact owns a 2020 Chevrolet Trax equipped with Continental Tires, Tire Line: ProContact, Tire Size: P205/70/R16, DOT Number: P50WWBVD4219. The contact stated while driving 50 MPH, the rear passenger’s side tire experienced a blowout. The contact was able to pull over on the side of the road and replaced the tire with the spare tire. The tire was taken to a dealer that stated that the tire could not be repaired. The tire was replaced. On another occasion, the contact noticed that the sidewall on the front passenger’s side tire was damaged. The tire was not replaced. The manufacturer was contact and stated there was no recall for the failure. The failure mileage was 30,000.

Aug 21, 2023

SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES

2 complaints

This is the either 5th or 6th complaint for this vehicle. I am making after almost 6 months, most of which my car has been in the dealership. The brakes locked up in the parking lot at my bank, I noticed the signs that it was about to lock up and pulled into the parking lot before it threw a code. I was in fact on the phone with the dealership when it happened. They sent their tow truck and as of today the car has now been in their possession for 3 weeks. I got a call from the dealership telling me they are replacing the brake booster. This car now has over 2,700.00 in new parts, this doesn't count the labor cost. This includes, coil pack, plugs, master cylinder, fuse box, abs module and related pressure valve and brake switch. The manager said they are running out of ideas and parts to replace. When I asked him what happens if this still doesn't fix it, he said that that situation was to unheard of to consider. I pointed out that if the dealership can't find the problem then GMC needs to step up because I still have 3 years left to pay for this car and that eventually there either have already been others who've died or there will be in the future, because unless this car is defective, it can't be the only one like this. I wonder how many people have died from this and it just wasn't caught that this problem caused it. I also explained that my next step would be to find a lawyer.

Feb 09, 2023

This is the second complaint I have filed, but it is the 3rd time my car has been at the dealership for the same thing. The brakes lock up without warning and the traction control error light and stabilitrak error light come on. This time the transmission didn't go into limp mode it just shut down. The 1st repair, dealership told me that it was a corroded fuse block. I paid to repair that. The day the car was released back to me, it broke down, required towing 3 miles after I left the dealership. I towed it back. They said they couldn't find problem, I told them to drive exact same route, they did, it locked up again. Mechanic then said the master cylinder was binding up on the inside and it was replaced. Six weeks later it failed the same way again, had it towed. Dealership said it was the abs module and a valve, replaced those. They put a rush on it as it was right before Christmas, two days after Christmas it broke down again. It is currently at the dealership, and I was told that they can't figure out what's wrong with it????? Each time it has locked up, I have been in traffic, once doing 70 mph highway, once doing 60 mph highway I managed to pull off but then blocked an on ramp to a bridge on a highway, once going uphill in town at 35 mph. Each time I narrowly missed hitting other people and once almost got run over by a gasoline tanker. In any of these events I could have either died or killed someone else. Each time there was no warning at all, no lights, noises or anything. Even if I get my car back, I will be terrified to drive it. My husband said, and I quote, "I will bleed through my eyes before I buy another Chevy" end quote. My local dealership is doing everything they can, but I am getting frustrated, because sometimes they have a loaner car and sometimes they don't. I work two jobs, since my husband got sick with covid-19 last year and spent 10 days on a ventilator. He can't work like he used to, so I am picking up the slack, please help us.

Jan 05, 2023

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

2 complaints

My car brakes locked down while I was driving home from work, at 70 mph, posted speed limit. I got it to the dealership, it started out that it was a broken wire, now they tell me I need a new fuse box and it's not covered. My car was purchased in may of 2020 and has 47k miles on it. The repairs have gone from 412.00 dollars, not including the tow bill to 719.00 dollars, not including the tow bill. A fuse box shorting out at two years old, and locking down the brakes is absurd. I work at a trucking company and have 40+ years experience with no tickets or accidents, I don't know how my car didn't flip forward it stopped so hard, it's hard to think about what would have happened to someone with less driving experience than I have trying to control a car in the same instance. Please check on this, if you need to know, my car is now at Don Hall Chevrolet in Ashland KY, ph. 606-618-9616, my car is in their service center.

Sep 27, 2022

This is the 3rd time this has happened in our vehicle, my second complaint here. I was driving on the interstate at posted limit of 60 when brakes began locking up on me. I got it off to the side of the road, I thought my car was going to flip over the brakes locked down so hard. Service stabilitrak light came on, abs light and traction control light came on. I called the dealership who told me onstar provided the stabilitrak code for it. They told me it would be 160 to have it hooked up to diagnostics, that if it isn't covered by warranty it is a customer assumed cost. My husband replaced the ignition coil and spark plugs thinking that it was the problem, well over 200.00 for parts. The car is now doing the same thing, but I noticed it happened an incline, then realized it happened the 1st and 2nd time on a decline. I am now wondering if the transmission isn't going out at 47,363 odometer miles. The dealership is no help, they have the actual codes but won't provide them or tell me what's wrong. All I know is that for a 25,000 k car, it's dangerous. I am lucky I was able to maintain control of the vehicle on an interstate highway.

Sep 16, 2022

SEAT BELTS

2 complaints

There are 3 seat belts in the rear seat, but there are only 2 buckles to attach them to.

Apr 26, 2022

This vehicle was sold to me with only one buckle fastener in the backseat when there’s three seatbelts. It somehow passed General Motors and the dealerships as a “safe vehicle”. I’ve been trying to get in contact with a manager since the beginning of this year and received no response. I’ve included photos of the multiple attempts of contact and back seat with only one buckle. I want the car to be taken back immediately as the dealership is careless and unresponsive.

Aug 17, 2021

SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

Repeatedly disply reduce engine warning, , stabiliTrak / traction warnings, loss of power while driving, and dashing board goes dark.

Dec 17, 2025

VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

The manual parking brake system (hand lever) failed to adequately restrain the vehicle when fully engaged. The component is available for inspection upon request. My safety was put at risk because the vehicle failed to remain securely parked with the parking brake fully engaged. If parked on an incline, this defect creates a risk of the vehicle rolling and causing an accident. Additionally, a fully functional parking brake is a critical emergency braking backup system, which is compromised by this malfunction. I have not gotten to a dealer to get it checked yet. There was a warning light eventually. After a couple of times, I pushed on the accelerator once I realized the parking brake was on. I turned it off. It was only when I noticed it was a bit jankey when attempting to reverse is when i noticed it

Dec 01, 2025

ENGINE AND ENGINE COOLING

1 complaint

The contact owned a 2020 Chevrolet TRAX. The contact stated that since the vehicle was purchased, the engine had been failing. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from underneath the vehicle. No warning lights were illuminated. The contact stated that on a separate occasion, the engine overheated. The engine temperature warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired. The contact stated that the vehicle remained at the dealer unrepaired. Most recently, the vehicle was repossessed. The dealer made the manufacturer aware of the failure. The failure mileage was approximately 64,000.

Nov 20, 2025

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

Since purchasing the vehicle brand new, the transmission went out at 30,000 miles (mostly the accelerator components), the water pump, motor, and fuel pump all went out around 90,000 miles. Have gotten all things fixed, but lights keep popping back up no matter what gets repaired. Excessive overheating—three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. This car is a danger to anyone in it or around it.

Nov 02, 2025

SUSPENSION,ELECTRICAL SYSTEM

1 complaint

The contact owns a 2020 Chevrolet Trax. The contact stated that while driving and making turns, the steering wheel had to be turned to the intended direction completely for the vehicle to turn as needed. The contact also stated that while driving and depressing the brake pedal to come to a complete stop, the vehicle failed to respond as intended, causing the braking distance to be extended. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side lower control arm had failed due to defective factory assembly. The dealer replaced the lower control arm, and the vehicle was repaired. Additionally, the contact stated that the A/C system was inoperable, and the infotainment system screen was significantly hot and turned off intermittently while driving. The vehicle was taken to an independent mechanic, where the A/C system motor was replaced; however, the failure persisted. The contact was advised that the A/C system motor was not the cause of the failure, and the contact was referred to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

Sep 09, 2025

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

1 complaint

The touch screen on the front dashboard and the interior lights get so hot sometimes that you cannot touch them. Definitely an electrical issue causing both of those issues. Part of the air vent next to the touch screen has actually melted from the heat! Also, you cannot drive with the air conditioner on. The car gets no power at all. Just to go 30 mph, you have to go all the way up to almost 5 RPMs. The only way to cancel this out is to pull over, turn the car off and than back on (with no AC on). All summer long it has been doing this… possibly a transmission issue. I’ve personally only owned the vehicle for 2 yrs and the year of the car is a 2020, so there’s no reason it should be doing this. There is no exact date. It happens all the time, so I’ll just put the beginning of the spring

Aug 19, 2025

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

1 complaint

The coolant reservoir is missing hoses which are supposed to be connected. The head gasket is completely blown out, which is under warranty. Excessive overheating—three signs light up on the dashboard: red thermometer indicating an overheating engine; check engine light; and check engine light with arrow pointing downward indicating engine speed to be reduced. Trax stopped in the middle of the traffic light on and 7/26/25 and had it towed.

Aug 10, 2025

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

When putting shell premium gas I noticed my cars Rmps is way lower than usually and my acceleration is a lot slower/delayed I never had this problem when I put regular and midgrade (plus) gas furthermore I noticed I got a weird B3935 error check code but I don’t think that’s related to the gas though

Aug 01, 2025

FUEL/PROPULSION SYSTEM

1 complaint

Canister purge valve

Jul 17, 2025

ELECTRICAL SYSTEM,STRUCTURE,ENGINE

1 complaint

Compré este carro en medio de una necesidad al dealer REAL TRUCKS AND CARS en buenas condiciones con 2000$ de downpayment y nunca me respondieron por la garantía del carro y encima tuve más de 2000$ en gastos y el día que decido cambiar el carro me llega la información de que ese carro tenía un título rebuild y dos choques fuertes en el pasado con daños en el chasis y el historial que me habían dado en el dealer estaba adulterado porque evidentemente no aparecía nada de lo detallado, posteriormente al reclamo, la persona que me lo vendió me amenazo con agredirme cuando se encontrara conmigo y se burló mío por el dinero que me quitó y lo que ganó él y todo lo que yo perdí… incluso quiero una compensación reclamando todo el dinero que le invertí al carro, el downpayment y daños y prejuicios causados…

Mar 29, 2025

Crash: 1

STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

I was forced to sell my Jeep and buy a chevy trax at Friendly Chevrolet back in 2020 because supposdely there was a pandemic and the economy shut down. It has been giving me lots of problems. I have taken it to Friendly Chevrolet, Young Chevrolet and Lakeside Chevrolet several times since 2020 and they always say: leave it here, we cannot loan you a car, it will take 5-7 days to repair it. It jerks when I drive it, every time I get gas, the car doesn't start unless I push the speed pedal and drive. The worst and recent incident was 2 weeks ago when I was driving in [XXX] , and the car turned off completely as if they had turned off the light of your house, it blacked out. I stayed on the road and I could see my death nearby. The cars that were driving behind me almost killed me and a multiple fatality accident is almost caused. Fortunately, I'm fine and the others are fine because they managed to slow down their speed in time or dodge me to avoid a wreck. I took my car to Lakeside Chevrolet to get it serviced and this is what the advisor told me: it will take 5-7 days to get your car ONLY diagnosed and it will cost you more than $200 for this step. I begged for a car loaner and he said that the owner of the dealership doesn't have money to give me one. He also mentioned that because the pandemic, he had to spend money from his savings to get his business-dealership going. My car is still there and they called me last friday to tell me that they cannot fix my car because Global Company is out of miles range. They told me that is was safe to drive my car to Friendly Chevrolet and take it there to get it fixed. I called Friendly Chevrolet and they said they cannot bring my car to them because they do not pay for towing. (What kind of stupid person they think I am to tell me to drive a unsafe car from Rockwall to Dallas?) These dealerships are not helping me, they are just [XXX]! I do not have money!!! Please help, I beg you, please help! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 23, 2025

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

1 complaint

Stabilitrak keeps coming on along with 3 other warning lights. I lose speed driving is off and it's hard to maneuver. Had 3 tests ran no response lights went off. then back on on a consistency that is getting annoying and now 3 shops can't diagnosis whats wrong. I don't have thousands to send to dealership for what was supposed to be a brand new car and this is driving like it's a 25 year old car. I think you need to check that a majority of your trax 2020 customers are also experiencing the same and this issue needs to be a recall. especially since mechanics can't diagnos this.

Dec 30, 2024

SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

The service stabilitrak and service powersteering will come up. Have had vehicle hooked up to computer multiple times no codes. The vehicle would not drive. The vehicle has started shaking. The engine light comes on. There is 30k miles on the vehicle. I bought this 3 months ago to have a safe vehicle. My spouse and I are disabled and we do not feel secure. I googled and it says probably a computer error from factory. I'd appreciate if I can get my vehicle recalled & fixed. Thank you

Sep 27, 2024

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

Vehicle hesitates upon accelerating. Have had it at dealership/ mechanics 4 times for the same problem without a solution. Has created numerous unsafe situations when it does not accelerate as expected when pulling out in traffic.

Aug 13, 2024

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

Hello So recently just after an oil change my cars check engine came on. I check with the app, it stated both a stabli-track issue and an emission. Which those 2 things don't connect in any way I know, they are 2 different systems. Then I went to a local auto parts store, AutoZone. We check the engine code and it was an emissions issue. It was my vapor canister purge valve malfunction. The other thing that this issue cause a rough start when you 1st the car in the morning. That sometimes it causes the stabli-track alert on the dashboard to come on, for a couple of moments. The reason Im contacting you about this. Is because that the app is telling the customer me that there is 2 issues that specific issue comes on and that if no fix right away. The rough start up will cause the stabli track alert to come on. Even though it is not a stabli-track issue.

Apr 24, 2024

POWER TRAIN,UNKNOWN OR OTHER

1 complaint

The initial problem was a defective shifter. It took over a month for a Chevrolet service department to get the vehicle in and fix the problem. By the time I brought the vehicle in to fix the shifter, the transmission was hesitating to switch gears, jerking at highway speeds and overall failing to shift and accelerate properly. This high speed jerk causes the seatbelt to lock up and hit my chest-causing pain while driving. This defect has caused pain, soreness and stiffness in my chest and neck. Dealership 1 (coggin Buick gmc of orange park- Jacksonville,fl) was notified upon drop off and did not fix the transmission issue. They claimed the only issue they found was the shifter. Dealership 2(Gordon Chevrolet- orange park fl) has made 3 attempts to locate and repair the problem and were “unable to duplicate the concern ” I have additional documentation from dealer 3(carmax Jacksonville west-Jacksonville, fl) where they have duplicated the concern 3 times on a 1 hour test drive. Chevrolet/General Motors are not taking accountability despite the vehicle still being under warranty.

Mar 25, 2024

ELECTRICAL SYSTEM,SEAT BELTS

1 complaint

THE DASHBOARD GOES IN AND OUT WITH THE SCREEN, CAN'T SEE MILEAGE, SPEED, OR ETC CONTROL PANEL. THE SEAT BELT CAME UNLATCHED IN THE PROCESS OF SLOWING DOWN, PERSON WAS SLAMMED INTO THE DASH. NERVOUS TO DRIVE THE CAR WITH SEATBELT DELATCHING NO MESSAGE DUE TO THE DASH BEING OUT, AND NO ALERTS THROUGH ON STAR. DASH LIGHTS GOING OUT FOR ABOUT A MONTH, SEATBELT INCIDENT HAPPENED TWO DAYS AGO, STILL HAVING PROBLEMS WITH THE PASSENGER-SIDE FRONT SEAT BELT. CONTACTED THE DEALERSHIP CANT BE SEEN FOR TWO WEEKS

Nov 14, 2023

SUSPENSION,SERVICE BRAKES

1 complaint

This is the 5th time my car has broken down with this problem, the brakes lock up on the highway and the "stabilitrak" service light comes on. (suspension) This time there was a gasoline tanker right behind me. If this man hadn't been such an experienced tanker driver, I would now be a bloody spot on the highway, my kids would be without their mom, my husband widowed and my grandchildren would have to be happy just hearing stories about me. I would be in the local grave yard, six feet under. So far, I have had a new fuse block, master cylinder, coil pack with plugs, abs module, pressure valve and a new brake switch. That was as of 2 weeks ago, my car broke down again last night, as reported above. My car, which I just made a payment of $635.00, and is just now at 51,000 miles is less than 3 years old. I am truly afraid to drive it, I don't know who to contact at Chevrolet or GMC there has to be some kind of recourse or are they not able to fix the BRAKES on a car???

Jan 20, 2023

AIR BAGS,UNKNOWN OR OTHER

1 complaint

Air bag light is on something about oil

Sep 05, 2022

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

The vehicle looses power and jerks like the transmission is failing. It happens almost always when when going up a hill and also if the air conditioner is turned on the car can barely get out of its own way. I've almost been hit or rear ended several times trying to merge onto the highway because the car is jerking and barely wanting to move. I have now come to the point that I have to turn the AC off in a brand new car for for my own safety and to be able to get up to a normal speed when merging onto the highway. It has been doing this since I first got it but I didn't think there was really much I could do about it. I plan to call the dealer as well to have them look at it. There have never been any warning lights or any diagnostic issues detected but believe me a problem is there! Ive recently learned that the issues Im having with the jerking and barely any power when trying to accelerate has been a big issue in the Trax since 2016. And I can confirm its still happening! There were also a few instances with a warning light on the dash and it will tell me it can't detect something in the key and I couldn't start the car until I was able to get it to read properly after a few tries of removing the key. If my vehicle is needed for inspection, it is available at anytime!

Aug 26, 2022

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

My husband and I were leaving a local grocery store, when we began backing up and the "hillside assist" light came on for a 5% or so incline. So after backing up, we pulled out of the parking spot and our brakes began locking up, this continued all the way home (about 3 miles). The error msg, "service stabilitrak" came on when we were pulling into our driveway. We called the dealer where we purchased it because we have less than 48000 miles on it and they said that we may have repairs covered under the power train. However, stabilitrak is not part of the power train, I guess he didn't think I would know that. So we hung up, and did a little forum research and found out we would have to reset the computer to make it "unlock" the brakes. We unhooked the battery for half an hour and reset the computer and it worked, our car is running fine now. My husband was a truck driver for a decade, he knows how to drive in potentially risky situations. However, I think it should be investigated because of the potential safety risk. Since we were doing 25 mph or less this was easily handled for a short distance. However, this would be catastrophic if someone were on the highway when this happened. It could easily cause an accident at any speed. Anyone with less skill than a seasoned truck driver, could be killed if this happened to them. Please investigate this matter.

Aug 23, 2022

CHILD SEAT

1 complaint

The contact owns a Chicco car seat, Model Number: (N/A), Model Type: Fit 4, Manufactured Date: March 3, 2020. The convertible car seat was being utilized in a 2020 Chevrolet Trax. The contact stated that upon removing the child from the car seat, she noticed that the headrest padding had detached. The contact stated that the child might have grabbed the head padding while in the safety seat causing it to detach. The contact stated that the safety seat was in a forward-facing position and was secured by a lap belt at the time of the failure. The contact stated that upon inspecting the car seat, she noticed that the headrest padding was not glued in properly. The manufacturer was notified of the failure and informed the contact that the car seat would be replaced.

Mar 17, 2022

AIR BAGS,SEAT BELTS

1 complaint

The contact owns a 2020 Chevrolet TRAX. The contact stated while driving approximately 60mph when the contact was involved in an accident which resulted in the driver-side air bag not deploying, and the driver-side seatbelt not locking. A police report was taken and the vehicle was towed to a tow lot, then was towed to an insurance lot. The contact sustained concussion, broken nose, herniated and torn spinal discs, and sought medical treatment. The manufacturer was not informed of the failure. The failure mileage was approximately 4,700.

Nov 04, 2021

Crash: 1

Injuries: 1

STRUCTURE

1 complaint

UNKNOWN. On July 16, 2021 as I was about to enter my vehicle, I pulled open the driver door, and it scraped across my left calf. It definitely hurt, but I didn't think anything more of it. When I arrived at my destination I noticed a blood spot on my jeans. At that point there wasn't much I could do. So, when I got home (about 3-1/2 hours later) I looked at the wound (certainly not serious), put some disinfectant and a band aid on it. This was not the first time for this to happen. My greater concern is for children who may be standing too close to the vehicle when the door is pulled open. Thank you for your anticipated attention to this matter. Unfortunately, I seem to be unable to attach the photos that I took.

Jul 19, 2021

Injuries: 1

SUSPENSION,POWER TRAIN

1 complaint

FROM NEW THERE WAS A SIGHT BUMP WHEN TAKING OFF FROM STOP AT 15,000 MILES IT HAPPENS ALL THE TIME LIKE SOME ONE TAPPED YOUR BUMPER. IT IS PRONOUNCED AND CONSTANT. AS WELL AS WHEN YOU STOP ON A HILL THE CAR ROLLS BACK LIKE DRIVING A STANDARD MAKING IT DANGEROUS FOR ANYTHING BEHIND YOU. PERSON ANIMAL ITEM. HILL ASSIST DOES NOT WORK. DEALER SAYS NO CODES NOTHING TO FIX. ITS WARRANTEED FOR 60,000 MILES, UNTIL IT BREAKS OR THROWS A CODE.. THIS DOESN'T MAKE IT RIGHT OR SAFE. VERY TERRIFYING WHEN YOU TAKE THE FOOT OFF BREAK AND YOU START ROLLING BACK. AND THE CLUNK / BUMP GETTING LOUDER AND MORE PRONOUNCED IS TERRIFYONG

Mar 20, 2021

POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK

Sep 29, 2020

2020 CHEVROLET Trax Problems & Complaints

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