117
Complaints Reported

Complaints by Component

ELECTRICAL SYSTEM
20 complaints
I was driving at a low rate of speed after leaving my house and the instrument panel (dashboard) screens went completely blank. It was as if the computer system was resetting/rebooting. Within a few seconds, the instrument panel screen started working again and I could see the instrument panel readings. It was unnerving as I had my daughter with me. This is the second time the instrument panel has gone completely blank. The first time was in July 2024, and I filed a report with NHTSA in complaint number 11677778. That complaint generated no recall for my vehicle even though there is a recall NHTSA ID: 23V744000 for 2024 Chevrolet Trax vehicles with the same problem I have now have had twice. Since this problem has occurred twice, and there is already a recall on 2024 Trax vehicles for the problem I am reporting, there is an electrical system issue that should be corrected as it is clearly a safety issue.
Nov 22, 2025
My car has been to the dealership over three times to have my digital dominator and my touchscreen looked at as a blackout in the middle of driving I could be using GPS or just talking on Bluetooth and it kicks it back onto my phone then I’m becoming a distracted driver because I have to use my GPS and now I have to pick up my phone and look at my phone until it decides to pick back up on my screen My screen would blackout. This has been three years of dealing with us. General Motors still has no solution to it refused to do a buyback in my car offered me an extra warranty on electrical components but that you can’t even figure out what the issue is. I’m paying almost $700 for a car that I have nothing but issues with.
Nov 08, 2025
The contact owns a 2024 Chevrolet Trax. The contact stated that upon starting the vehicle, the instrument panel cluster delayed to display the gauges. The contact stated while driving approximately 30 MPH, the instrument cluster turned black. The contact called an unknown local dealer and was advised to take the vehicle in for a diagnostic test. The vehicle was not yet repaired. The manufacturer was informed of the failure and transferred the contact to the NHTSA Hotline for assistance. The contact researched online and related the failure to NHTSA Campaign Number: 23V744000(Electrical System); however, the VIN was not included in the recall. The failure mileage was approximately 58,000.
Nov 07, 2025
The contact owns a 2024 Chevrolet Trax. The contact had received notification of NHTSA Campaign Number: 23V744000 (ELECTRICAL SYSTEM); and the vehicle was taken to a local dealer where the recall repair was performed; however, the contact stated that while driving at various speeds, the instrument panel was blank and failed to display the speedometer. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the battery was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.
Sep 17, 2025
When my daughter and I were driving on the highway, the dash lights completely went out while driving at over 60 miles per hour. It was a scary experience. The dash lights came back on a few seconds later. This occurred in July 2024. I brought the vehicle into the dealership on July 23, 2024. I was informed there were no recalls on the vehicle and a computer scan of the vehicle revealed no problem codes. I was told since it is a new vehicle, it might just be a glitch in the system and to bring it in if there are any further problems. When I recently searched for recalls on 2024 Chevrolet Trax, I saw NHTSA ID: 23V744000 which addresses the issue I experienced. When I went to the dealership, I was informed that my specific vehicle (using the VIN) was not identified for recall. I expressed my concern because my daughter drives this car and the recall announcement indicates when the instrument panel goes blank, there is an increased risk of a crash, which I agree with. I would like to be included with the 2024 Chevrolet Trax vehicles already under recall for the experience I had when the car's instrument panel went blank. It is dangerous and I especially do not want my 18 year old daughter driving if it occurs again.
Aug 01, 2025
+ 15 more complaints for this component
ENGINE
16 complaints
Serra Chevy has my trax. A mechanic checked it it is blown engine. No time frame for an engine. I believe a fail msg flashed after engine failed all systems stopped i pulled to side of road oil pouring out from under my vehical. I was driving on expressway (approx 70 mi per hour) approx 1 1/2 hour drive to dinner theater 120 miles away. I was 5 mins away from destination. I paid 120.00 plus ins covered miles towed. No fires just whitish grey smoke from engine...I was shocked my new car was failing.
Nov 24, 2025
While accelerating from a tertiary road (45mph) to a highway (60mph), the engine suddenly produced a loud rhythmic clacking sound that increased in frequency based on rpms. No warnings or check engine light was activated. No increase in temp or change to oil pressure was noted. The vehicle was driven approximately 6 miles with no change in the sound. Vehicle was parked and sat for 2 hours. Vehicle was restarted. Sound continued. Vehicle was driven for approximately .3 miles when a warning came across the dash and an alarm sounded. It indicated no oil and to immediately halt driving. Continued for an additional .3 miles to a safe pull off point and parked the car. The oil level was checked and the dipstick measurement indicated a full oil reservoir. The following day the vehicle was towed to IG Burton Chevrolet in Lewes DE. Due to scheduling the vehicle was not diagnosed for 1 week. Initially the diagnosis was a faulty oil pump. Upon further exploration metal components were found within the oil pump that fell into it from the engine. The service department determined that a full engine replacement was required and would covered under warranty.
Oct 10, 2025
I purchased the vehicle Oct. 19, 2023. I use the vehicle likely more than 99% of other owners. I drive for Amazon flex and had 54546 miles when I did my last oil change. I have changed the oil every 5000-7500 miles, including changing air filters regularly and spark plugs at 50,000. I also have always used higher quality oils from Mobil1 and ACDelco in the engine. This past weekend, a check engine light appeared and reduced power was noticed. The following day after restarting the car, the check engine light went away. It came back the following morning on the way to work, and went away after restarting in the afternoon. Code P0325 was the DTC for a knock sensor fault. During this time the MIL was illuminated, a slight metallic rattle sound was present at certain RPMs, but not loud or consistent. The same day after the last oil change and after delivering when going to moderatly accelerate to highway speeds, a sound characterized as a loud pop and bang occurred and smoke started flooding out of the engine. Reduced engine power and check engine lights appeared on the dash and the screens when black. I immediately braked and pulled to the side of the highway, where coolant and oil were flooding the side of the road. The vehicle is currently at the dealership where it was purchased, where I am expecting the “Total Engine Faliure” diagnosis.
Aug 13, 2025
Purchased the 2024 Trax in April 2024 and immediately received a critical engine and transmission notification the same day we took delivery. Returned the vehicle to the dealership and was told it was an faulty oil sensor issue, which they took care of. The car now has ~9,500 miles and the engine failed yesterday. While accelerating on the freeway, we heard a loud pop, saw smoke coming from the engine and tail pipe, the engine light and oil light came on, and a message on the dashboard said to turn off the engine immediately. The engine seized and began leaking all of the oil/fluid out onto the pavement. We had to pull onto the left shoulder of the freeway because the engine seized, which is extremely dangerous (the tow truck driver was nearly hit trying to load the vehicle onto the flatbed tow truck). The Trax had just been serviced at a local dealership for scheduled maintenance (oil and filter change, tire rotation and 27-point vehicle Inspection) on Friday, August 8th. The car was towed back to the same dealership, at which time we were informed that a rod was loose inside the engine and created a hole, which caused the engine to run on 2 cylinders and fail. The dealer claims the damage is unrelated to the recent oil change and confirmed that they did NOT inspect the engine during the scheduled maintenance appointment. We pay for OnStar and receive monthly vehicle health reports. Besides the critical engine and transmission notice we received when we first picked up the vehicle and a recall notice - which we had resolved - there have been no other messages or symptoms before yesterday's engine failure. The vehicle is still at the dealership and we are waiting to hear how this situation will be resolved.
Aug 13, 2025
I was on the expressway and going the speed limit at 70mph and I get an engine light and a message that says Engine power is reduced. I had to quickly get over and was almost hit because it wasn’t wanting to stay at speed. I was unable to go over 55mph. It was very dangerous situation.I drove to the next exit and called dealership and made appt for the following Monday. I get the car home and we put the ODMI reader on it and it says air intake problems. My car is at 28,882 miles there is no reason the turbo has already gone out.
Jun 25, 2025
+ 11 more complaints for this component
UNKNOWN OR OTHER
16 complaints
My speaker are blown out. They make a rumble noise when I’m driving doesn’t matter my speed.
Oct 08, 2025
The dash design has a high gloss smooth painted surface with highly polished aluminum trim. The dash is at an angle that reflects light badly blinding the driver. Because the dash is at a similar angle on a large area, sometimes it’s impossible to position your hand to block all of the glare. It’s extremely dangerous when conditions are right. The polished aluminum should be overlaid with a semi gloss plastic trim and the paint needs coated with a clear matting agent to make them safe.
Jul 26, 2025
The instrument panel goes blank while driving.
May 27, 2025
Wiper blades are falling apart, less than a year old. No generic store brand will fit bracket and all wiper blades replacements are on back order.
May 25, 2025
At random times and unexpectedly, my Onstar system drops completely, resulting in Onstar losing communication with my vehicle. This creates a hazard, as I am at risk of being in a collision and Onstar not being able to be notified
May 08, 2025
+ 11 more complaints for this component
VISIBILITY/WIPER
7 complaints
The chrome trim reflects the sunlight directly into the drivers eyes anytime the sun is overhead. The sun visors are no help. This can cause temporary blindness. Suggest Chevrolet replace the chrome with a subdued color.
Jul 29, 2025
The contact owns a 2024 Chevrolet Trax. The contact stated that the rubber trim had detached from the front windshield wipers. There were no warning lights illuminated. The contact called the dealer, who confirmed the parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,000. The VIN was not available.
May 12, 2025
Wipers from the dealer are on back order in some cases and in the cases that they do have they they are trash wipers streaks and smears that just block visibility in snow and heavy rain additionally the arm attachment is completely different than any wiper attachment so you cannot get wipers from any auto part stores
Mar 04, 2025
There are NO wiper blades available for the 2025 Chevy Trax. It utilizes a unique and propertiary wiper arm that accepts no brand of commercially available wiper blades and the OEM Wiper Blades have been "Sold Out" as long as the vehicle has been available. I've been reduced to using a wiper blade sharpener and universal wiper blade refills just to maintain basic visibility in rainy conditions. Multiple 2025 Trax owners are reporting this issue online: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 01, 2025
OEM windshield wipers are failing after only 7000 miles of light use. Wipers smear the water across windshield making visibility extremely poor. There are zero compatible aftermarket wipers that fit the wiper arm. I have visited 3 auto parts stores and none fit. OEM replacements from dealerships are on long back order. I either have to try to use wipers that may fly off during use because the proprietary wiper arm design isn’t compatible with any aftermarket wipers or wait months for another set of poor quality OEM wipers.
Mar 01, 2025
+ 2 more complaints for this component
EXTERIOR LIGHTING
7 complaints
The automatic lighting control module is malfunctioning and causing my headlights to turn on/off rapidly in multiple different lighting conditions. Weather the sun is up/overcast or even at night if I’m close enough behind a vehicle from the reflection of my headlights it causes the sensor to turn the lights on and off. I was pulled over by a local sheriff the other day because he saw it happening during the day and that’s how I initially realized it was happening. If anything it’s an obvious safety risk for the distraction it causes to not only me but other drivers on the road. And I am always constantly checking the light on my dash to see if my headlights are actually functioning(lighting) when they should be. As another note there is many other people having this same issue that I’ve seen on Trax forums.
Jun 28, 2024
The auto lights during the day are defective. They work perfectly at night. On a sunny day they will be on, then turn off when I drive down a road with shade from a tree. Not only is the interior light flashing, my head and taillights do as well, causing concern and distraction for drivers around me. I took my Trax into the dealership shop several times. They changed a sensor, but that did not change anything. The sent a request to GM for a "fix" but there only suggestion, after more than 6 months was to drive a different Trax to show me all of them do that, that that is how they are made. I am just exasperated! Lights should not turn off when you drive under a shade tree, but stay on when it's bright and sunny.
Jun 25, 2024
When set to auto headlamps function, headlamp lights begin to flicker/flash on and off randomly while driving in sunny daylight conditions. This could be a distraction for drivers in front of vehicle. Dealership cannot repair problem as they claim not to have a Service Bulletin number from GM.
Jun 20, 2024
Only have had this vehicle about a month but almost every day I drive it during the day if it's even just partly cloudy, cloudy, or raining the autoheadlights just constantly flash on and off. Sensor clearly isn't working properly. If it's completely dark lights come on correctly and if it's very sunny they stay off but anything in between is just a constant flash. Not safe due to sight, but also can cause road rage of other drivers thinking I'm flashing them....
Apr 03, 2024
When the auto headlight feature is on, the headlights keep flashing even when it is sunny outside. The intellibeam sensor seems to be too sensitive to any deviations in lighting. This could cause issues while driving if people think you are intentionally flashing your lights at them.
Apr 01, 2024
+ 2 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
6 complaints
Running day lights flicker as well as the emergency lights on "Auto Day Light setting". I was driving in the daytime, and I had two people honk at me because they thought I was trying to get their attention with my lights. The cars behind me also looked concerned since the emergency lights were turning on and off.
Aug 21, 2024
Ambient light sensor malfunctioned on my 2024 Trax. It would flicker on and off in daylight when in the auto lighting headlight mode. After checking Reddit, many other owners are having the same issue. Chevrolet bulletin 24-an-001 has a direct fix. Avoiding flashing other drivers is important, as this indicates imminent danger is near.
Aug 05, 2024
Headlights are flickering and blinking intermittently along with the green headlight indicator blinking in gauge cluster. Seems like the automatic headlight sensor is unable to detect outer darkness level and fails to keep headlights on or off. Issue happens in sunny and partially cloudy days after the car exposed to sun for 5-10 minutes depending on the strenght of sunlight. This seriously confuse the drivers of incoming traffic especially in the crossings and intersections as blinking headlights means "i give you way" and may lead to accidents and other incidents.
Jul 10, 2024
Ambient light sensor defective since vehicle was new. It would turn the lights on at dusk and back off at dawn but was confused by direct sunlight on sunny days. The the lights would switch from DRLs to headlights/taillights whenever direct sunlight hit the sensor and then immediately switch back to DRLs when any shadow crossed over the sensor causing the lights to flash. this causes other drivers to flash their lights back and can be very distracting. After replacement of the sensor, the problem went away.
May 25, 2024
My day light running lights and headlights flicker on and off in the middle of the day , on sunny days. All I can do is turn them off.This is a regular problem {24-7}
Feb 20, 2024
+ 1 more complaint for this component
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
5 complaints
•The instrument cluster in front of the driver seat went all black. Wouldn't show lane assistance icon, rpms, speedometer, turn signals, warning lights, adaptive speed control. It would show when I clicked the auto stop on/off button if the auto start was turned on or off. Currently is still installed on vehicle. I'm going to the dealership tomorrow after work to see what they will do. •Safety of myself by not knowing what speed I'm going or if any warning lights turn on including the brake warning light or the tcs light. Safety of others is the same as safety for myself. •so far the problem is intermittent for me. It happened for the first time today after I left the store, then got home and restarted the engine and it still was a completely black instrument panel. Then I turned it off and disconnected the battery and reconnected it and the instrument panel currently is working again after that. •the component hasn't been inspected by anyone yet but I'm bringing it to the dealership after I get off work. •there were no warning lamps, messages, or other symptoms of the problems prior to the failure. I don't know if there were any when it first appeared because the instrument panel is the problem...
Oct 05, 2025
recall urgent dice q tiene q ser retirado y cambiarmelo por otro auto
Oct 01, 2025
Complete Bluetooth failure. Apple CarPlay and Android Auto constantly disconnect. Has happened since driving off of the lot.
Jul 21, 2025
My touch screen and odometer. They periodically go black while driving . This is a safety hazard to me and my family . Yes this affects the safety of my family due to the screens over heating and going black where I can’t see speed or anything . Yes the car has been taken to dealer ship for many issues I have had .no it has not only the dealership .no signals at all
Feb 07, 2025
The vehicle Driver Side window intermittently does not function.
Jun 23, 2023
AIR BAGS
4 complaints
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately at 65 MPH when a deer suddenly jumped out from the side of the road, causing the contact to hit the deer with the front driver side of the vehicle. The air bags did not deploy. The contact had received back injuries, but no medical attention had been sought. The contact stated they may need to seek medical assistance. A police report was filed. The vehicle was towed to the insurance company. The vehicle had not been diagnosed or repaired. The contact stated they believed the insurance was considering totaling the vehicle. The manufacturer was not informed of the failure. The failure mileage was 33,526.
Nov 03, 2025
Crash: 1
Injuries: 1
The contact's mother-in-law owns a 2024 Chevrolet Trax. The contact stated that while driving 8-10 MPH from a stop sign, the vehicle was T-boned by a truck driving 30-35 MPH. The contact stated that the front end of the vehicle sustained significant damage, but the air bags did not deploy. There was no warning light illuminated. The contact hit the head against the front driver's side door and the steering wheel. The contact sustained migraines. The Emergency services examined the contact but the contact did not seek medical assistance. The vehicle was towed to a tow lot and had not yet been evaluated by the insurance company; however, the contact stated that the vehicle could be totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Oct 24, 2025
Crash: 1
Injuries: 1
The contact owned a 2024 Chevrolet Trax. The contact stated that while his girlfriend was driving through an intersection at 20 MPH, another vehicle ran a red light and crashed into the vehicle, causing a T-bone impact. The air bags did not deploy upon impact. The other driver was treated for an arm injury(arm unknown) by paramedics on the scene. The next morning, the contact's girlfriend went to a doctor, where she was treated for both back and neck pain. A police report was filed, and no property damage was reported. The vehicle was towed to an independent mechanic, where it was deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was approximately 40,000.
Apr 21, 2025
Crash: 1
Injuries: 2
I was in a car accident where all of my airbags deployed. The seat airbag deployed, and the deflation vents were facing me. It melted my polyester shirt into me and burned my the skin across my ribs on my left side (nearest to the door). I was not aware of the location of the vents in the airbag until during the accident. This could be an issue for shorter people, who might have the airbags deploy closer to their face. I went to the hospital for the pain I was feeling in my ribs and difficulty breathing (some of which came from this airbag).
May 30, 2023
Crash: 1
Injuries: 4
ENGINE AND ENGINE COOLING
2 complaints
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired; however, the contact was provided with error codes related to the failure. The vehicle was then towed to the dealer, where it was diagnosed, and determined that the engine and turbocharger had failed due to oil circulation failure. The contact was informed that the engine and turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 88,000.
Oct 28, 2025
The contact owns a 2024 Chevrolet Trax. The contact stated while driving 65 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine and observed a crack on the engine block. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Jul 14, 2025
UNKNOWN OR OTHER,ENGINE
2 complaints
My engine Light came on said I loss power car felt like I couldn't get up to speed . when I took it to the dealership they said my wastegate is cracked and I need a new turbo assembly my car has 76k miles & of course warranty expired at 75K said it will cost $2600 to repair
Oct 18, 2025
This vehicle is programmed to shut off, if the driver leaves the vehicle with the key fob, after 15 minutes. This is very dangerous. I left my pet in the car, in the Florida sun, with the air conditioner running, while I stepped into a store briefly. When I got back to the car, I was surprised to discover my car had shut off. My pet was in a black SUV, in the Florida sun, without air. I researched the owner's manual. The owner's manual indicates the vehicle is designed to turn off, in this situation. I called Chevrolet customer service, and asked if this could be disabled, they said no it cannot be disabled. This is very dangerous for someone, if they leave a pet, an infirm person or a delicate item or product, which needs temperature control. The problem? Chevrolet will not permit an owner to change this feature. It is only a matter of time, before someone or something gets hurt, because the vehicle automatically shuts off, without the owner's knowledge. They do allow other safety features to be selectively disabled, why not this one?
Aug 03, 2023
ELECTRICAL SYSTEM,ENGINE
2 complaints
The contact owns a 2024 Chevrolet Trax. The contact stated that upon parking the vehicle on a downward angle, there was an abnormal popping sound coming from the engine. There was no warning light illuminated. In addition, the contact stated that the infotainment screen intermittently went blank while driving at various speeds. The contact stated that on one occasion, while driving 50 MPH and entering a highway, there was a banging sound coming from the vehicle, with white smoke coming from the engine. There was no warning light illuminated. Due to the failure, the contact immediately pulled over and had the vehicle towed to an independent mechanic. The manufacturer was notified of the failure, and the vehicle was towed to a dealer. While at the dealer, the vehicle was diagnosed with engine failure. The contact was then informed that the engine was on backorder, and the vehicle remained with the dealer. The vehicle was not repaired. The failure mileage was approximately 19,000.
Sep 09, 2025
My car shuts down completely and everything goes black while I’m driving. Did it twice while I was driving on a busy highway. I almost got hit twice.
May 06, 2025
SEAT BELTS
2 complaints
I was in a auto accident where I was hit at a high speed on my passenger front side resulting in my airbags to deploy along with my seatbelt failing to hold me in the seat where the seatbelt became fully extended and unlatched and won’t retract back into place resulting in me having a perforated small intestine and colon damage. I had to have trauma surgery to repair my small intestine where I had 22 staples in my stomach and a hospital stay of 5 days as a result. Vehicle has not been inspected by an inspector, but was inspected by adjuster with auto insurance which stated they felt the seatbelt failed. A lawyer wouldn’t take the case to look further into the vehicle. The vehicle was on hold with the insurance agency but will be released for auction shortly. Since purchasing the vehicle, there has been numerous issues, including driver side window, not rolling down radio staying on while the car is shut off and door open and Bluetooth issue along with jerking of vehicle in motion.
Apr 01, 2025
Crash: 1
Injuries: 1
I purchased this car on Feb 23, 2024 brand new - I have had trouble on numerous occasions trying to unbuckle my seat belt - the seat belt is too far down between the seat and the middle console making it difficult to manuever - if there were ever an emergency where I had to get out of the car fast - this would be extremely unsafe and problematic
Mar 19, 2024
ELECTRICAL SYSTEM,VISIBILITY
2 complaints
The contact owns a 2024 Chevrolet Trax. The contact stated that while starting the vehicle, she became aware that the computer was not working properly, since the welcome message displayed on the instrument panel had seized for several minutes. The contact was aware that the failure was related to an unknown recall. However, the local dealer refused to diagnose or repair the vehicle since the VIN was not included. The contact also stated that the automatic connection between the phone and the vehicle was not working properly, because callers could hear the contact; however, the contact could not hear caller. The contact stated that the rear passenger window switch was not working properly. The rearview camera was inoperable, affecting the visibility while reversing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Jun 10, 2024
The contact owns a 2024 Chevrolet Trax. The contact stated that the windows of the vehicle failed to roll down intermittently. There was no warning light illuminated. The vehicle was taken to the dealer several times. The dealer lubricated the windows tract; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 900.
Apr 25, 2024
POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
For the past 3 to 6 months I've been hearing a gear backlash sound while using the adaptive cruise control when it would slow down for a car in front of the vehicle then when it would start to speed up. Brought the vehicle to the dealership on October 20th, 2025. They said that the sound is normal and there's a service bulletin that says its normal in other Chevy models. Then on November 28th, 2025 I was driving home, turn right at a light, and started to accelerate. Then I heard the same backlash noise as before then the check engine light came on with the oil light. I pulled over immediately and turned off the engine just to see all the oil spilling out of the engine compartment onto the ground and white smoke. Got it towed to the dealership and they told me that "the engine had multiple components fail inside it and that I need a new engine assembly." Currently the engine is still in the vehicle awaiting a new engine assembly what is currently on backorder with no expected arrival time.
Dec 07, 2025
LANE DEPARTURE
1 complaint
The contact owns a 2024 Chevrolet Trax. The contact stated while driving at various speeds, the passenger's side mirror blind spot detection system failed to operate. The message "Side Detection Temporarily Unavailable" was displayed. A dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to a dealer, where it was diagnosed, but the diagnostic information was unknown. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that it was an unknown failure. The approximate failure mileage was 29,953.
Nov 25, 2025
SEATS
1 complaint
Since the vehicle was purchased, the driver seat's height has slowly been lowering itself over time. After a typical week of driving over an hour per day, the seat is noticeably lower (~2 inches) than when I started. I can raise the height manually again, but this process repeats itself, becoming quite annoying. I brought the vehicle to the dealership, but they claim they were unable to recreate the issue. I called the customer support phone number (800-222-1020) and the rep stated he could not help me further since no service bulletin about the issue could be found. Call reference # XXX.
Nov 12, 2025
TIRES
1 complaint
The OEM Hankook Dynapro HP2 tires (size 225/60R17 99H, DOT 15MJF BU HA 2523) installed on a 2024 Chevrolet Trax developed premature tread wear and sidewall weakness well before half of their rated 65,000-mile life. At approximately 33,900 miles, one tire suffered a nail puncture in the sidewall and was confirmed irreparable by Discount Tire in Houston, TX. The shop also noted uneven tread wear consistent with early degradation. The condition creates an elevated risk of tire failure or blowout during regular driving. The tires have been properly maintained at recommended pressure, used under normal conditions, and never abused. No TPMS warnings or visual damage were noted before the incident. Hankook Tire America was contacted for warranty support but denied all coverage, citing an OEM exclusion despite earlier correspondence indicating potential incentive coverage. The company declined inspection or goodwill replacement. This outcome raises concerns about premature wear, sidewall durability, and the adequacy of manufacturer support for OEM-supplied tires. The affected tires remain available for inspection if requested by NHTSA.
Oct 06, 2025
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
Made first report after car was at shop over 60 days case# 1168 5928 NHSA Motor and Screen Made report to GM Customer service 1-800-222-1020 case # 78472987 On 10-3-2025 Received 2024 Chevy Trax back from Ozark Chevrolet on about 9-21-2025 from motor being replaced on 9-22-25 check engine light came on took to dealership they said it was a quart low on transmission oil from them replacing motor The next evening check engine light came back on car started ticking at 45 mph and reduced power notification came on pulled over checked for leaks was none proceeded another mile and car quit running called Ozark Chevrolet they said have it towed to them on 10-6-2025 Ozark Chevrolet called said it blowed another motor the same way the 1st motor blowed they said it would take 7-10 days for motor to be in Motor #1 blowed at 19,200 miles.. Motor #2 blowed with less than 200 miles on it
Oct 06, 2025
SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE
1 complaint
WE HAVE NOTICED THAT THE CHECK ENGINE DOES NOT ILLUMINATE WHEN STARTING OR EVEN WITH ACTIVE CODES IN VEHICLE HAVE BROUGHT THIS TO THE DEALERS ATTENTION SEVERAL TIME TO NOT BE ACKNOWLEGDED THE REAR BRAKES LOCK UP WHEN YOU TOUCH THE BRAKE PEDAL HAVE BROUGHT THIS UP SEVERAL TIME TO NOT BE ADDRESSED THE VEHICLE WHEN DRIVING AT SPEEDS GREATER THAT 55 MPH THE VEHICLE GOES SIDEWAYS AND SCARES YOU HAVE BROUGHT UP SEVERAL TIMES TO NOT BE ADDRESSED THE FORWARD COLLISION DOES NOT WORK THE VEHICLE HAS ACTIVE CODES AND THE CHECK ENGINE SHOULD ILLUMINATE AND WHEN TAKE IN FOR SERVICE WE ASK WHY AND ARE JUST IGNORED ALL THESE PROBLEMS STARTED 2 DAYS AFTER BUYING THE VEHICLE IN SEPTEMBER OF 2023. iN ADDITION TO THE TRANSMISSION LEAKING, WAS TOLD HOWEVER THAT IT IS NOT A BIG ENOUGH ISSUE TO BE COVERED UNDER WARRENTY. THESE HAVE ALL BEEN ADDRESSED WITH DEALERSHIP AS WELL AS MANUFACTURER, AND AS OF TODAY 09/20/2025 THESE ISSUES HAVE NOT BEEN RESOLVED
Sep 20, 2025
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
The vehicle shut off completely while driving twice in 24 hours. Lost all power, brakes locked up, first incident on July 26, 2025. Vehicle did restart after and was able to drive home. Would not start, had no power on July 26, 2025. Tow truck came, jump started the vehicle. I pulled out of my driveway to take it to the dealer for service of issue, vehicle shut off as soon as I pressed the brake to stop at a stop sign and lost all power again. Brakes also locked up again after the vehicle lost power. Tow truck transported vehicle to the dealer from there.
Jul 27, 2025
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
Electronic dashboard goes out while driving often and the radio. This has happened on several occasions. This is not safe for my teens.
Apr 17, 2025
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
The contact owns a 2024 Chevrolet Trax. The contact stated that upon starting the vehicle, the stabili-trak system warning light illuminated. The stabili-trak not functioning, the engine, and steering was reduced. The vehicle was violently shaking and rumbling while driving. The information screen went black while driving. Intermittently, the rear driver's side window was inoperable. The service tire monitoring system was illuminated. Service side-detection system was displayed. The Lane Keep Assist not available warning light was illuminated. The adaptive control temporarily not available message was displayed. The contact called the dealer, who completed a software update and informed the contact that the vehicle might reset after restarting. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.
Apr 01, 2025
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
Brake System malfunctioned. Brakes making horrible grinding noise at 25000 miles. Took to dealership under warranty and was told "that is just the sound that GM brakes make" and they refused warranty repair. Assured noise wouldnt worse, but continued. Paid to have brakes replaced and the SAME exact noise continues today. Brake fluid leaked everywhere and totally disabled the entire braking system while driving on the interstate. When the brakes went out, i loss power and it was difficult to steer. Tried receiving assistance from Chevrolet on many occasions until i gave up Car flashed a message suggesting vehicle was experiencing loss of power while driving down interstate, cleared the message and vehicle power remains weak. Code suggested turbo was going out. Car honks 2-3-4 times while in park only 5 minutes. Oil has to be changed constantly. Last oil change took 2 weeks before now having only 81% oil life. Forward collision warning warns when nothing is in front or around you. Lane keeping assistance cuts in and out and doesn't always work. Backup camera shows upside down often, and distorted. ECM warranty reset has been completed. Lane departure warning signals hazard where there is none and sometimes lane keeping assistance disallows me to remain in the middle of my lane so i have to cut it off. interior and exterior lights and radio have remained on for hours after locking vehicle and going inside my house.
Jan 22, 2025
SERVICE BRAKES
1 complaint
An air duct above the brake pedal came loose from the heater and dropped down over the pedals. My wife said she could not get the car to stop at an intersection. The car rolled to a stop in the middle of the road and she could not get it to go as the accelerator was also blocked. A police officer pushed it off the road.
Jan 13, 2025
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
On Tues 11/19/24, my son left home about 10 mins prior headed back to school in our 2024 Chevy Trax purchased in 5/2023. On his way to school, he and his friend heard a loud pop sound, followed by all the lights on the instrument panel flickering like crazy, smoke coming from under the hood, and then the car slowing to a stop, still in the road. Luckily they were able to get out because all the doors, except the driver door, locked including the trunk. The smoke got worse until it caught on fire. Good Samaritans stopped to help my 17 yo son and his friend and there was an off duty responder that turned around to put out the fire with the extinguisher he had on him, ahead of the fire department arriving on scene. This could have been very detrimental and had a very different outcome and GM/Chevy need to make sure this doesn’t happen to another family. This car was serviced and had very low mileage of less than 12k in 1.5years.
Nov 29, 2024
Fire: 1
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
My wife was driving to work and a car cut in front of her stopped for some weird reason on a green light and with the automatic braking the car stopped and was driving 20mph to 0 mph this was not i deal for the emergency braking and this should slow your car but not violently brake my daughter could have been seriously hurt thank god I have a good car seat
Oct 17, 2024
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
The contact owns a 2024 Chevrolet Trax. The contact stated while driving 65 MPH, the brakes failed to respond as needed. The contact also stated that while attempting to open the doors, the contact heard an abnormal sound, and the radio was independently activated. The vehicle was driven to the dealer, and it was diagnosed that the software needed to be updated. The manufacturer was notified of the failure. The failure mileage was 34,000.
Oct 10, 2024
STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
1 complaint
The affected component is the design of the cruise control engagement button, and yes it is available for inspection. While the vehicle is below a certain (unknown) speed, if the cruise control engagement button is pressed, the cruse control engages at a relatively high rate of speed, and the vehicle lurches forward. This is especially problematic due to the design of the switch, which is a protruded lever-type mechanism that is easily swiped while the steering wheel turns. Due to this design, a significant risk is posed for injury and fatal accidents. I have had several instances where this has occurred and I was forced to react quickly to avoid an accident. And I've only owned the vehicle for 9 months. This problem seems to be inherent in the design, and is likely reproducible on any 2024 Chevy Trax, and perhaps other Chevy models with the same design. This vehicle has never been inspected. There are no warning lamps or other symptoms, besides the design of the cruise control system. This has happened since I bought the car brand new from the dealership.
Jul 24, 2024
FUEL/PROPULSION SYSTEM
1 complaint
The car only have 4700 milles and the check engine light comes, I use a obd2 reader and the code P146D appear. Checking this code it’s associated to a old recall in others cars including the Chevy Trax years 2020 and up N232395300 bulletin I would like Chevrolet take responsibility for this recall it’s old and continue using parts with problems
Jul 09, 2024
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
The contact owns a 2024 Chevrolet Trax. The contact stated while driving 60 MPH, the brakes became inoperable. The braking system failure message was displayed. The vehicle failed to exceed 42 MPH. The vehicle was taken to the local dealer, where the codes were cleared, and the electrical system was updated. The dealer was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. While driving, the failure recurred. The vehicle was towed to another local dealer, Shakopee Chevrolet (1206 1st Ave. E., Shakopee, MN 55379). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000.
Jun 11, 2024
FORWARD COLLISION AVOIDANCE
1 complaint
When driving 70+ mph on a county highway a dog ran out in front of my vehicle. There had been a similar instance to this where a car pulled out in front of me on the same road and my car assisted in making a full stop to avoid the accident. However, this did not happen with the dog. There was full impact damage and vehicle has been in the shop for 3+ months awaiting parts for repair.
Feb 29, 2024
Crash: 1
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LANE DEPARTURE
1 complaint
I’ve had problems with the headlights flickering for no reason and randomly (every day) With the green indicator on the dashboard turning on and off. It happens at different times of the day, in different weathers and for no reason. Seems to be worst on sunny and cloudy days and it happens at any speed, even parked. Already took to the dealership twice, first they did an update (it didn’t fix anything) and now they mentioned they have ordered a part to replace. I’ve talk in forums and groups with multiple people experiencing this issue. I had also problems with the back up camera staying on while driving and looking like it have “fish eye” effect. With the lane assist and forward collision warning not working. All this is also random, I’ve owned the car for a little over a week and seems like many people are talking about similar problems. The deactivation or failure of safety features is definitely dangerous. The dealership just mentioned they can’t replicate this. The problem with the flickering lights is a huge safety issue, other drivers gets confused and with the headlights going on and off you can’t really drive in safe way. I’ve documented with some videos and I have the dealership paper about The flickering lights problem. I’ve not been able to document the other problems since it happens while driving. I must mention I experienced this problems from the day one I got the car out of the lot (new). And the flickering lights problem KEEPS happening every day.
Feb 26, 2024
SERVICE BRAKES,LANE DEPARTURE
1 complaint
I was driving at 50mph when I lost power to my brakes. The brakes still worked well enough to get home, but I had to slow down well in advance of every turn and push hard on the brakes. Warning lights saying Brake System Failure (43 MPH Top Speed), Service Stabilitrak, and Steering Assist is Reduced Drive with Care. This problem has been talked about by other owners on Forums on the internet. Here's one of the websites: [XXX] One of the guys on that forum said the dealership found it to be a faulty brake fluid level sensor. The car's lane assist did seem to act a bit weird a couple of days before the warning lights came on. I felt like the car was trying to reposition despite being in the middle of the lane. I will be bringing the car to the dealership in the near future. They haven't had a chance to look at it. I could see an inexperienced driver panicking if faced with the multitude of warning lights and loss of proper brake function. The car only has 350 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jan 24, 2024
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION
1 complaint
The contact owns a 2024 Chevrolet Trax. The contact stated that the instrument cluster was flickering. The contact stated that the Forward Collision Avoidance system engaged without any objects nearby. While at a stop, the automatic STOP/START feature became inoperable. The vehicle was turned off with the key outside the vehicle, but the radio failed to turn off. Additionally, there was a lot of static on the radio. The steering wheel buttons were inoperable. The contact stated that the steering wheel was extremely hot. The high-beam headlights failed to engage while driving. The Back Over Prevention view was distorted and the touch screen was inoperable. The contact called the local dealer, where the system was rebooted, and the radio and camera were replaced. The vehicle was repaired, but the failure recurred. While reversing from the garage and then shifting to park, the key was removed from the ignition, and the seat belt alarm continued to ring. The vehicle was shifted to drive but failed to move forward. While exiting the vehicle, the vehicle failed to lock with the fob or manually. The manufacturer was contacted and opened a case. The failure mileage was approximately 1,000.
Jan 09, 2024
EQUIPMENT
1 complaint
I bought my car in June of 2023 and after about 2 weeks of driving it I noticed when I drove 40-50 miles per hour my car would start to make a loud griding sounding noise... so last Friday November 10 2023 the dealership replaced the noise cancellation modeler and the noise completely stopped... which is great, but now my radio will not connect to any device wirelessly on apple car play... it only connects to the devices through blue-tooth only. we have tried 6 devices of mine, no luck, the dealership tried serval devices and they could not figure it out either... this is a major inconvenience because apple car-play was the main reason I bought the vehicle.
Nov 16, 2023
STRUCTURE
1 complaint
The contact owns a 2024 Chevrolet Trax. The contact stated that while exiting or entering the vehicle, the doors failed to remain open. The contact stated that the doors closed independently if there was a slight wind or if the vehicle was parked on a slight incline with front of the vehicle pointed toward the incline. The contact stated that the doors had closed on his legs on several occasions while exiting or entering the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,600.
Sep 18, 2023
VISIBILITY
1 complaint
The contact owns a 2024 Chevrolet Trax. The contact stated that while activating the air conditioner, the front windshield fogged up impairing his vision. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was an excessive amount of condensation while activating the HVAC system. The vehicle was not repaired. The contact was informed by the dealer that the failure had been reported by other Chevrolet Trax owners. The manufacturer was made aware of the failure. The failure mileage was approximately 200.
Jul 10, 2023
POWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
Going at speeds 60-70, transmission slips and is jerky, pulsating symptoms. Unsure if transmission slipping or brake malfunction. Going at speeds lower, very hard gear shifts. Using adaptive cruise control at speeds 60-70, car slammed on brakes for no apparent reason and remained using the break, would let off (clear and wide open in front of me).
May 22, 2023
POWER TRAIN,SERVICE BRAKES
1 complaint
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 60-72 MPH, with the cruise control activated or turned off, the contact detected an intermittent pulsation. The contact stated it was like the brakes had engaged or the transmission was slipping. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 579.
May 02, 2023
4.8/5.0
35 reviews

Frequently Asked Questions

How many problems does the 2024 CHEVROLET Trax have?

The 2024 CHEVROLET Trax currently has 117 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2024 CHEVROLET Trax?

The most common problems reported for the 2024 CHEVROLET Trax are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2024 CHEVROLET Trax problem data come from?

All problem and complaint data for the 2024 CHEVROLET Trax comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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