How many problems does the 2025 CHEVROLET Trax have?

The 2025 CHEVROLET Trax currently has 55 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2025 CHEVROLET Trax?

The most common problems reported for the 2025 CHEVROLET Trax are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2025 CHEVROLET Trax problem data come from?

All problem and complaint data for the 2025 CHEVROLET Trax comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2025 CHEVROLET Trax Problems

ELECTRICAL SYSTEM

9 complaints

See attached document for complaint.

Nov 19, 2025

The car electrical system restarts itself sporadically when I’m driving. I have taken it to the Chevy dealer multiple times and they keep saying nothing is wrong. However, when I’m driving all the screens just go black without any warning and comes back on in about a minute. This issue occurred within the first month of having this car and it was brand new.

Sep 29, 2025

While driving, both dash screens will go black for 30 seconds or so and then restart. This blackout includes the speedometer, dash lights, radio etc (the entirety of both screens. When taken to the dealership, I was told that I would have to leave my car until the problem was reproduced. Even with picture proof of the incident. There is no way to make it produce the issue.

Aug 20, 2025

The instrument cluster (speedometer etc.) and info system goes blank periodically while we are driving the vehicle. The entire cluster goes black, then after about 30 seconds to a minute it comes back on. This was a recalled item on the 2024 Chevy Trax, but apparently it the recall did not extend to the early 2025. This is very concerning issue, especially when driving on the freeway at night. I was advised by the service writer at the dealership that I need to leave the vehicle with them for 5 to 7 days so they can conduct diagnosis even though I schedule an appointment with them 2 months ahead of the appointment and described what the issue was.

Aug 13, 2025

The contact owns a 2025 Chevrolet Trax. The contact stated while driving 75 MPH, the instrument panel and cluster became inoperable. The vehicle was taken to the dealer, where the failure could not be duplicated; however, the failure recurred, and the navigation system and other infotainment system functions engaged independently. The vehicle was taken back to the dealer, where an unknown wiring cable was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that an unknown wiring cable needed to be replaced, and the part was ordered. The vehicle was not repaired. The dealer denied vehicle rental assistance. The contact stated that the failure had been recurring intermittently. The manufacturer was not notified of the failure. The failure mileage was unknown.

Jul 01, 2025

+ 4 more complaints for this component

UNKNOWN OR OTHER

6 complaints

July 24 5:00pm dash go blank. Took to dealer and disconnects battery and reconnects. comes back on.July 28, dash goes half lite for hour comes back on. July 31, dash goes half lite again, hour later comes back on. Aug. 1, driving local and dash goes half lit again. Go home and next day dash is normal. Aug 19 dash goes to half power again, comes back on hour later. Aug 24 dash goes half lit for 4 hrs. Sept 11, half lit for 1/2 hour, comes back on. Sept 15, driving local dash goes half lit,comes back later in the day.

Sep 25, 2025

Found Light to clear oily fluid leaking from passenger side under front fender well after moving vehicle from garage parked location. Unable to determine exact source of leak. Suspect either brake fluid or refrigerant oil. Taking to dealer to address under warranty.

Aug 24, 2025

My passenger side door is making a thumping noise and now I have to live with a passenger door thumping when closing

Jul 24, 2025

While driving, all of a sudden dash went blank. No gauges, no speedometer, just a blank screen. I was near the dealer where I had purchased it and drove in. Service dept was closing but a mechanic disconnected the battery and reconnected it and the dash worked. The mechanic said he never heard of this happening before, but when I got home and researched it it has happened before. My wife uses the car to transport our grandkids, and I cannot imagine the screen going blank on the freeway at 65.

Jul 24, 2025

The backup camera becomes a "fishbowl" along with inability to use radio features. Happens often. There are numerous forum topics via Facebook and Reddit about it happening. Dealership is no help.

May 12, 2025

+ 1 more complaint for this component

ENGINE

4 complaints

Bought my car June 3 2025. 8-10-25 at the dealer for another issue I mentioned about hear a squeek in the engine compartment, more so with the air on. Dealer stats can't hear squeek. Had to take back again on 9-9 for the other issue again and told dealer about still hearing squeek. Dealer stats can't hear unless removing oil cap and that there is a tsb that it's normal? Stated my mother's 25 year old car does not squeek and I don't think a new car should squeek. Dealer stated again, said to be normal.

Sep 09, 2025

We’ve only had the vehicle for a few months and while we were driving the engine rod basically broke in pieces damaging the engine and almost causing us to wreck. After looking at the other GM engines being recalled for engine rod issues and complete engine failure. This sounds like the same incident and needs to also be added to this. It’s put us out and almost caused us to wreck after only 11k miles on the vehicle.

Jul 31, 2025

I purchased my 2025 Chevrolet Trax on July 14, 2024 and on August 26, 2024 the evaporator coil had to be replaced by the Houston Levee GMX.

Nov 15, 2024

Evaporator has gone out. Dealer confirmed. Parts on back-order. No warnings, AC just stopped blowing out cold air. While the windows can still roll down, on extremely hot days if AC isn't working, could cause health problems to some users.

Sep 13, 2024

POWER TRAIN

3 complaints

The contact owns a 2025 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 139.

Nov 03, 2025

The contact owns a 2025 Chevrolet Trax. The contact stated while driving from a complete stop and while coming to a stop, the vehicle was jerking and the transmission experienced hard shifts. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed, but the cause of the failure could not be determined. The dealer performed a required ECM software update; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.

Jul 25, 2025

I am reporting a safety incident that occurred on [XXX] with my new GM vehicle, a 2025 Chevy Trax with roughly 3000 odometer miles. I was returning to Troy MI from Ann Arbor MI on [XXX] a roughly 50 mile drive, a driver with one passenger. The weather was good, no ice or debris on the roads. We exited the highway and proceeded north through several stoplights. Just before making a right turn into a destination, the vehicle seemed to slam to stop multiple times, causing loss of vehicle control. The abrupt behavior knocked the steering wheel out of driver hands and lurched us forward against the seatbelts. I parked and powered down, giving it a chance to reset. Then continuing to drive a short distance, the vehicle repeatedly abruptly halted at speeds over 30mph as if hitting a wall. There were no warning lights or alerts displayed on the instrument panel, and the vehicle had never behaved abnormally in any way prior to this incident. On Monday morning [XXX] the dealership immediately verified the condition, though offering no speculation to the cause. The service manager reported that upon test drive, the service tech said "he would have gone through the windshield if not belted in.” My passenger and I have between the two of us [XXX] years of experience working in automotive, for GM and suppliers, in production capacities, and for years driving dozens of leased vehicles and GM company cars. Neither of us have ever experienced a vehicle doing anything as dangerous as this brand new Trax did. Had the failure occurred during the highway portion of our drive that day - multiple congested highways [XXX] - we are certain we could have been killed and would have been a lethal danger to the drivers around us. An abrupt halt at high speed would have caused the car to roll and/or spin out of control. At the time of this report, the car is with the dealership with no root cause or repair estimation. We believe this is a transmission issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 26, 2025

FUEL/PROPULSION SYSTEM

3 complaints

1. I bought the vehicle on August 2, 2025. The Fuel Injector failed less than a week later from my purchase date. One month later the dealership replaced the Fuel Injector. Along with a pipe, seal, gasket, and retainer. 2. My safety was put at risk as I was driving on a highway and as soon as I was descending an overpass, I felt a loss of power as if the vehicle down shifted on its own. Luckily, I was still able to drive it, and it didn't stall. 3. Yes, the dealership ran their diagnostic test. 4. Same, response as question 3. 5. Yes the check engine light appeared. Appeared sometime around one week later.

Oct 01, 2025

Bought my car June 3 2025. On 8-10-2025 my check engine light came on. My chevy app was showing evap issue. Dealer stated that the code was not active and they test for leaks and could not find any. Reset light. On 9-6-2025 check engine light on again. Same deal. 9-9 Dealer states not current again but there is a tsb to replace the fuel filler neck, 3 weeks to get the part.

Sep 09, 2025

Fuel injection system failure. Dealer confirmed code being seen was related to fuel injectors. Check engine light illuminated on Nov. 22, 2024, which is less than 2 weeks into my ownership of the vehicle. Vehicle is still in the shop for repairs.

Dec 03, 2024

VISIBILITY/WIPER

3 complaints

I’m reporting a recurring issue with the windshield wiper blades on my brand-new 2025 Chevrolet Trax vehicle. The driver-side wiper blade consistently leaves streaks across the windshield, especially during rain. This significantly reduces visibility, particularly dangerous at night when glare from oncoming headlights worsens the problem. I’ve already had to replace the wiper blades multiple times in just a few months, yet the issue keeps coming back. This poses a serious safety risk, and I’m concerned that it may be a manufacturing or design defect affecting more vehicles. I am told by Chevy that I can only purchase the OEM wiper blades and I have yet to be able to find any aftermarkets that fit this car. I urge the NHTSA to investigate this issue before it leads to accidents or injuries.

Jul 11, 2025

Unknown. The OEM wipers have a large streak in the main field of vision on the drivers side. They only last a FEW weeks with new OEM parts. I’ve tried getting aftermarket replacement s and they don’t fit properly.

Mar 02, 2025

On mornings that the temperature drops close to freezing, the nozzles for the windshield wiper fluid freeze and do not operate. Not until the car is at operating temperature does the windshield wiper nozzles work. This is especially dangerous when roads are salted and a salt coating on the windshield leaves drivers blind without fluid to remove it. It also appears that the line to the rear wiper nozzle froze and broke and windshield wiper fluid is leaking. Chevy indicated that the fluid is put in the vehicle at the factory. Either the fluid was incorrect or the design allows for the lines and nozzle to freeze.

Dec 27, 2024

FORWARD COLLISION AVOIDANCE

3 complaints

Vehicle will indicate a pedestrian or another vehicle in front of and activate forward collision detection with hard braking when there are no pedestrians or obstacles/objects on the road- problem persists after having a new radar system installed via dealership

Jun 28, 2025

Vehicle will “disengage from adaptive cruise control” randomly and hard brake when there is nothing in front of the vehicle

Mar 15, 2025

Driving N.Bound on Hwy 270. Traveling 50-55 mph. Mores than 2.5 sec from car in front of me per my dash board. Car in front slammed on brakes but did not come to a complete stop. My Braking system kicked and started slowing me down. The car in front of me started accelerating again at this time I was doing 10-15 mph. She slammed on her breaks again and my breaking system kicked in again but I also slammed my foot on the break. My car did not stop immediately it felt like the braking system had control over how fast I could stop my car. When my car was towed to the shop I had mentioned it to the shop workers but not much was said after that

Aug 11, 2024

Crash: 1

ELECTRICAL SYSTEM,ENGINE,LANE DEPARTURE

2 complaints

I am reporting a safety concern involving my 2025 Chevrolet Trax 2RS (VIN: [XXX] ). After a service visit at AutoNation Chevrolet Spokane Valley concerning all the following issues on October 31, 2025 (Repair Order #XXX), the Lane Keep Assist system stopped functioning entirely after that being the main concern I was going into the dealership to get resolved once it tried to automatically steer me into the other lane at 60mph almost causing a life threatening collision. Prior to the visit, the system worked but was malfunctioning— the dashboard displayed the green lane symbol, and the activation button engaged the feature. After service, the symbol no longer appears, and the button lights up but does not activate the system. This change was not authorized, not documented in the repair order, and was never disclosed to me. I believe the Lane Keep Assist system was intentionally disabled or tampered with during service, which poses a serious safety risk. I am also experiencing other unresolved issues including engine ticking, dashboard brightness malfunction, infotainment freezing, and transmission hesitation. I am requesting a formal investigation into whether this dealership improperly disabled a federally regulated safety feature without consent or disclosure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 02, 2025

I began experiencing multiple mechanical and safety-related issues within the first few hundred miles of ownership. These include a persistent metallic ticking noise from the engine compartment, sluggish acceleration, infotainment screen freezing and Bluetooth malfunction, Lane Keep Assist attempting to steer the vehicle into another lane at highway speeds, and a non-responsive brightness knob. These issues pose safety risks and match known GM bulletins (e.g., 23-NA-094, 24-NA-242, 24-NA-063, PIT6362). I’ve scheduled my first service appointment for October 31, 2025, and installed a dash cam to document future incidents. I am concerned about the vehicle’s reliability and safety.

Oct 28, 2025

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2 complaints

Vehicle’s digital dash will go completely black, will not respond to touches, radio will intermittently disconnect from Apple CarPlay. Radio replaced, problem persists. Yes the problem has been duplicated on numerous occasions by two separate dealerships and no resolution has been reached. No warning lights, no notifications, just sudden disconnection and reconnection or disconnection without any reconnection of device with non-responsiveness and occasional blacking out of screen on car. This has been ongoing since the purchase of the vehicle in May 2024, still no resolution.

Jun 28, 2025

I’ve had my 2025 Chevy tracks for less than a year at first having issues in January 2025. I was driving back from my son‘s birthday party and the entire dash just went black. I could not see the mile per hour I was going and I could not see my radio my entire front dash just blacked out for almost a minute. I was driving at the speed of 70 miles an hour when this occurred putting myself and others at risk I was able to pull over on the side of the highway to see the issue going on with my vehicle. I turned off my vehicle and turned it back on thank you. Maybe that would resolve the issue, but it clearly didn’t. I contact GM. I contact the dealership Dutch Miller and explain to them the issue that did did occur. I took it into a shop. The dealership looked at it. They updated it the system in my car. Which I thought that resolved the issue for a few months and now I’m back to the dash going black when I’m driving, took it back to the dealership again and they said that they couldn’t find any issues and we just gotta wait until a recall occurs with GM. Been contacting General motors about this issue. This is a safety hazard and extremely dangerous when you’re going speed limit at high speed and you cannot see anything on your dash it is terrifying and scary especially when you have your family in the car. Hopefully GM gets this fixed. It’s a brand new car should not have any issues.

Jun 23, 2025

ELECTRICAL SYSTEM,ENGINE

1 complaint

My 2025 Chevy TRAX is a safety and illeagll intrusion problem, by allowing fab key kit to bought and clone a 2025 electrical safety vehicle locks, doors, windows which makes this vehicle electrical locking system useless and allows anybody to enter and vandalize the interior and causing a HEALTH HAZARD when entered by anybody other than the PAID OWNERS. This vehicle should be on a " Safety Alert" and electrical need to be made.

Nov 30, 2025

Injuries: 3

AIR BAGS,SEAT BELTS,FORWARD COLLISION AVOIDANCE

1 complaint

On October 8, 2025 My cousin, [XXX] , and I were on highway Mile 113, 65 North and were about to exit when an ambulance exited onto the highway ahead causing the traffic to suddenly stop. As the traffic stopped, I hit my brake, which usually jolts when I hit it but it didn't this time, the brake didn't feel the same, the brake was soft and it felt like my car wasn't stopping. The warning red light that usually goes off didn't and I hit a Jeep at a speed of about 55 to 60 mph yet none of my airbags diployed. We smelled fire and saw some smoke come in from the vents but couldn't see over the hood that had been bent up, both of our seatbealts had been stretched out so that when we took them off, we could not put them back on, and the adjuster I had on my seatbealt to keep it off my shoulder completely broke off. I pull over as far as I could safely since I couldn't see. The driver of the Jeep got out of her car and inspected it, she came back to the passenger side of my car and said that she was in a rental, there was no damage and couldn't afford to turn in accident in so she had to leave, and left the scene. Both my cousin and I were feeling pain in our chest so when 1st responder came, he called for an ambulance. My car was towed and we were both taken to Eskenazi ER where my cousin was treated and released the same day. I was admitted into the hospital ICU and had emergency cervical fusion spinal cord surgery on October 9, 2025 and wasn't released until October 17, 2025 with ongoing treatment for therapy and loss of mobility of my right arm which is due to nerve damage and abdomen bruising, I am still recovering and have ongoing treatments for my spine. I noticed the alarm didn't sound when it should have times before but since nothing was said about any problem when I took my car in for service in September, I didn't think that there would be an issue like this. A police report was made but I do not have a copy yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 22, 2025

Crash: 1

Injuries: 2

UNKNOWN OR OTHER,ENGINE

1 complaint

Apple CarPlay exits when I tap on it. Also air vents have air coming from them even though I have A/C Off. Transmissions Jerks when it’s cold.

Nov 16, 2025

ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

1 complaint

Blind spot indicator, as well as radio and gauge display are acting less than appropriate Blind spot indicator/Driver side: engaging without any presence of caution Radio and gauge displays: turning back on after vehicle has shut off Forward crash collision detection intermittently functions less than equal- has failed in heavy traffic upon forward cars braking, leading to the need to hard-brake.

Oct 22, 2025

AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

1 complaint

On [xxx] My cousin, [XXX] , and I were on highway [XXX] and were about to exit when an ambulance exited onto the highway ahead causing the traffic to suddenly stop. As it stopped, I hit my brake, which usually jolts when I hit it but it didn't this time, the brake didn't feel the same it felt like my car wasn't stopping. The warning that usually goes off didn't go off either. My car hit a Jeep that was in front of me at a speed of about 55 to 60 mph yet none of my airbags diployed. We smelled fire and saw some smoke but couldn't see over the hood that had been bent up, both of our seatbealts had been stretched out so that when we took them off, we could not put them back on, and the adjuster I had on my seatbealt to keep it off my shoulder completely broke off. I pull over as far as I could safely since I couldn't see. The driver of the Jeep got out of her car and inspected it, she came back to the passenger side of my car and said that she was in a rental, there was no damage and couldn't afford to turn in accident in so she had to leave, and left the scene. Both my cousin and I were feeling pain in our chest so when 1st responder came, he called for an ambulance. We were both taken to Eskenazi ER where my cousin was treated and released the same day. I was admitted into the hospital ICU and had emergency spinal cord surgery on [XXX] and wasn't released until [XXX]. After the accident, I saw a few messages that were sent to my GMC account inbox dated October 8, 2025 saying that my airbags may need to be serviced, after the accident happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 19, 2025

Crash: 1

Injuries: 2

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

The electronic instrument cluster and all gauges (speedometer etc.) goes blank while driving the vehicle. The instrument cluster comes back on in about a minute. This was a recall item on the 2024 Chevy Trax but apparently has not been recalled on the 2025 (same issue on the same car). This has happened multiple times on this vehicle.

Oct 03, 2025

SERVICE BRAKES

1 complaint

The contact rented a 2025 Chevrolet Trax. The contact stated that, while her husband was driving at 25 MPH on a decline and attempting to slow the vehicle upon approaching a curve in the road, the brake pedal depressed all the way to the floorboard but failed to bring the vehicle to a complete stop. As a result, the driver briefly lost control of the vehicle, only coming to a complete stop after colliding with the vehicle ahead. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic but instead returned to the rental company. The contact was unaware whether the vehicle was repaired. A police report was filed, and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 14,700.

Sep 29, 2025

Crash: 1

STRUCTURE,UNKNOWN OR OTHER

1 complaint

When it rains and or I wash my car, going down the road after at about 35-50 with my sunroof vented or window cracked about an inch, the car makes an awful sound like im gurgling out of a straw. Just completed a buyback with a 24 trax 2rs and got a 25 2rs with the same sunroof issue. Engineers say its the drain lines being pinched in the pillars but still have yet to get a solution and have to start all over with my new lemon.

Sep 24, 2025

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

I just purchased this vehicle. I found that the fuel filler neck has a leak which is a fire risk. I was initially promised that the part would be replaced in a week, but recently found that the part is back ordered because this is a prevalent issue with 2025 models. At the dealer I was mislead into thinking this isn’t a big issue when it is, I was told I could continue to drive the vehicle with minimal risk but gas has been leaking in my grass and causing it to change colors as well as paying more for gas despite being sold on great gas mileage. To make matters worse worse the vehicle is starting to sputter and has less than 2K miles. I feel that this should be a national recall before someone gets hurt. Chevy Trax are affordable for tons of people if all of us are in combustible vehicles the environment is bound to take a hit. Please help.

Sep 12, 2025

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

The contact owns a 2025 Chevrolet Trax. The contact stated that on two separate occasions while driving at highway speeds during sunset, the Forward Collision Avoidance feature engaged unintendedly. Due to the failure, the vehicle independently came to an abrupt stop with a RED light flashing on the windshield. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the diagnostic test indicated two lost connections, and the electrical system was reset. After the system reset the message "Service Side Detection System" was displayed. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 22,000.

Aug 26, 2025

AIR BAGS,FORWARD COLLISION AVOIDANCE

1 complaint

Ran into a cemex block with no light pole. The parking lot was dark and cemex block was not marked. Forward collision detection system did not work and airbag ejected some shrapnel cutting my arm and shatter ing my bone in forearm and wrist. I’m lucky it did not hit me in the head or I would be dead today. By the grace of god I’m still alive Amen !

Aug 10, 2025

Crash: 1

Injuries: 1

STRUCTURE

1 complaint

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s rear structure and frame were compromised. After a low-speed rear-end collision (approximately 5 mph), the frame bent, and the vehicle was declared a total loss by the insurance company. The car is no longer available for inspection as it has been taken by insurance, but documentation including photos, insurance reports, and repair estimates is available upon request. 2. How was your safety or the safety of others put at risk? The fact that the frame sustained significant damage in such a low-speed collision raises concerns about the overall durability and crashworthiness of the vehicle. This could indicate that the vehicle might not provide adequate protection in more severe collisions, putting occupants at risk in real-world driving conditions. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the damage was confirmed by the insurance adjuster and an independent collision repair shop, both of whom concluded that the vehicle’s frame was bent. The repair facility stated that the vehicle could not be repaired due to the extent and nature of the frame damage. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the vehicle was inspected by an insurance adjuster and an independent body shop. The manufacturer has not inspected the vehicle, and police were not involved as it was a minor collision without injuries. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warning lamps or messages prior to the incident. The issue only became apparent after the vehicle was rear-ended, at which point the structural damage was assessed.

May 31, 2025

VEHICLE SPEED CONTROL

1 complaint

The contact owned a 2025 Chevrolet Trax. The contact stated while driving 35 MPH with cruise control mode disengaged, and approaching the red traffic light, the brake pedal was depressed. The contact stated that the vehicle responded temporarily, and then the vehicle accelerated unintendedly. There was no warning light illuminated. The contact stated that he shifted to park(P) in the hope that the vehicle would stop, but the vehicle failed to stop and the engine revved louder, causing the vehicle to crash into two occupied vehicles in the intersection of a highway. The air bags deployed. It was unknown whether there was a warning light illuminated after the crash. The contact sustained injuries and the emergency units transported the contact to the hospital, where he underwent a CT scan. The contact was informed that he had sustained two broken ribs. The contact was hospitalized for two weeks, and the contact was admitted to a rehabilitation center for a week and a half. One of the other drivers sustained three broken ribs, but it was unknown whether the driver received medical assistance. No further information was available. The vehicle was towed and totaled. The two other vehicles were totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 6,000.

May 20, 2025

Crash: 1

Injuries: 2

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

1 complaint

I am very unsure what is going on, but when I am in reverse my whole dash loudly rattles and vibrates the whole car. My front door speakers also keep going out with makes me think we may have a wiring issue.

Apr 30, 2025

STEERING,AIR BAGS,LANE DEPARTURE

1 complaint

Was making right hand turn which causes vehicle to straddle shoulder for a brief period of time because of how lines are painted. Auto steering resisted the manual steering to get into the lane properly and pulled vehicle onto shoulder further which lead vehicle to be pulled into the ditch.

Apr 21, 2025

Crash: 1

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

FUEL RAIL SYSTEM - The check engine light came on after only three days/156 miles! OnStar was contacted and a diagnostic was run indicating "The Engine and Transmission System is not performing as expected. An issue has been detected in the Fuel Management System used to maintain control and monitor fuel consumption." I took the vehicle back to the dealership and was advised that the fuel rail system needed to be replaced but the part(s) are not available and there is no projected date of arrival. NOTE: The vehicle has been sitting at the Service Center since December 28, 2024 awaiting necessary repairs.

Feb 18, 2025

ELECTRICAL SYSTEM,STRUCTURE,ENGINE

1 complaint

On October 22, 2025 I drove 10 miles from my home. I turned off and parked the vehicle at approx. 8:58 AM. Within 2 minutes I notices quite a bit of smoke coming from under the hood. I called the fire department and within 10 minutes the entire front of the car was on fire. The vehicle from front bumper through the dashboard was completely destroyed. There were no warning lights on. I purchased the vehicle on June 5th 2024. My INsurance co. did the appraisal and deemed it a total loss of course. The Dealership AND General Motors refuse to do anything to investigate. I have documentation of all calls. General Motors told me they do not put anything in writing.

Nov 21, 2024

Fire: 1

VISIBILITY

1 complaint

The contact owns a 2025 Chevrolet Trax. The contact stated while driving at an undisclosed speed in hot weather less than a month after purchasing the vehicle brand new, the A/C became inoperable. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the evaporator coil had failed and needed to be replaced; however, the part was on backorder. The dealer advised the contact to obtain a rental vehicle in the meantime, and that the manufacturer would reimburse the vehicle rental expenses. The contact declined and was provided a temporary vehicle. The vehicle was repaired under warranty after a month. The manufacturer was notified of the failure. The failure mileage was approximately 1,400.

Nov 18, 2024

STEERING

1 complaint

The contact owns a 2025 Chevrolet Trax. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle was drifting to the right. The contact had to steer the vehicle back into the desired lane. The contact stated that the failure was occurred while depressing the accelerator pedal while driving at various speeds. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where the failure could not be replicated. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 1,035.

Sep 03, 2024

ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

1 complaint

Electrical system (Sound system, Bluetooth, graphics, and backup camera), and Automatic Braking - available for inspection Screen glitches using apple car play (wireless and wired), and in general (have pictures and videos) Backup camera is a fishbowl and stays on when driving at 45 mph or at any speed (have video) Car electrical system stays on when doors are shut, engine off and key removed for prolonged amounts of time (have video) Does not brake, only flashes and chimes when driving between 5-50mphs - If I was to get into an accident and the car did not stop itself driving in the range it's supposed to work then that will be an even larger issue at hand. Noticed sound issue when sitting in the car with sales person on the phone with OnStar and didn't think of it being an issue, and they noticed it to. Then the issue kept going on and more things were happening so, I brought to the dealership on 06/05/2024 for the first time for mentioned issues and told they could not duplicate because the car was built by robots. Returned to the dealership on 06/14/2024 for a second time and was advised that they would have the car for a week - was spoken to like I was undereducated and belittled by staff. Told to not get confused when signing paperwork for loaner. Car has been returned as of 6/15/2024, and was advised that they didn't do much and the sound system was due to the settings being adjusted and not at factory setting 0 (what is the point of the settings if you cannot adjust the sound, it's been like this for decades now - have on invoice). Overall, I am highly upset with this dealership and car manufacturer because although it may seem like pointless electrical issues - if something else malfunctions it could be detrimental. Lastly, the dealership could not comprehend the videos, or photos I sent and I could not figure out how to explain something that wasn't hard to figure out. I don't appreciate being blamed twice now for issues that I did not cause.

Jun 14, 2024

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