How many problems does the 1997 CHEVROLET Venture have?

The 1997 CHEVROLET Venture currently has 477 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 1997 CHEVROLET Venture?

The most common problems reported for the 1997 CHEVROLET Venture are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 1997 CHEVROLET Venture problem data come from?

All problem and complaint data for the 1997 CHEVROLET Venture comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

1997 CHEVROLET Venture Problems

ENGINE AND ENGINE COOLING

66 complaints

1997 CHEVROLET VENTURE, CAUGHT FIRE AND BECAME FULLY ENGULFED CAUSING TOTAL DAMAGE. *BF ACCORDING TO THE POLICE REPORT, THE VEHICLE HAD ENGINE TROUBLE. (OHIO TRAFFIC CRASH REPORT # 10-0318-89)*JB UPDATED 09/13/10*BF

Sep 01, 2010

Fire: 1

TL*THE CONTACT OWNS A 1997 CHEVROLET VENTURE. THE CONTACT STATED THAT THE ANTIFREEZE IN HER VEHICLE HAS CORRODED THE RADIATOR, WATER PUMP, THERMOSTAT, AND INTAKE VALVE. THIS IS THE COOLANT THAT WAS LISTED IN THE OWNER'S MANUAL AND IS ALWAYS USED IN HER VEHICLE. A RECALL WAS SENT TO CHEVROLET CONSUMERS, BUT IT WAS NOT ISSUED BY NHTSA. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST WITH THE REPAIRS. THE FAILURE MILEAGE WAS 122,000.

Apr 15, 2009

HAD HEAD GASKET REPLACED LAST YEAR. RECENTLY THE VAN STALLED AND WAS TOLD THAT ANTI-FREEZE HAD BEEN LEAKING INTO THE CYLINDERS, AND I NEEDED A NEW ENGINE. WAS ALSO TOLD THAT THE NEW ENGINE NOT ONLY COULD BUT WOULD HAVE THIS SAME PROBLEM AT SOME POINT. WAS ALSO TOLD THAT THIS IS A COMMON PROBLEM AMONG THESE VEHICLES.*AK

Jan 27, 2006

THIS HAPPENED TWICE THE FIRST TIME THE COOLANT WAS LEAKING INTO THE OIL DUE TO A INTAKE MANIFOLD GASKET FAILURE. I REPLACED THIS AT A COST OF 25.00, LUCKILY IT WAS COVERED UNDER MY EXTENDED WARRANTY. THE SECOND TIME THIS HAPPENED WAS IN JULY OF 2003 I HAD JUST GOTTEN ONTO TO THE HIGHWAY WITH MY TWO 5 YEAR OLD DAUGHTERS SUDDENLY THE CAR JUST SLOWED DOWN AS IF TO STALL WHITE SMOKE EVERYWHERE.. IT TURNED OUT TO BE THE MANIFOLD GASKET AGAIN BUT THIS TIME THE ENGINE WENT AND I HAD TO GET THE ENGINE REPAIRED AT A PRICE OF $4400.00. MY MECHANIC THOUGH AT LEAST GUARANTEES ME ON THIS ENGINE OF 3 YEARS OR 75000 MILES. MORE OF A WARRANTY THAN GM GAVE ME. I WILL NEVER BUY AMERICAN GM PRODUCTS AGAIN. THE SECOND TIME IT OCCURRED, I WAS ONLY 1,000 MILES OVER ON MY EXTENDED WARRANTY, BUT NOT YET UP ON THE YEARS AND GM AND THE COMPANY OFFERING AN EXTENDED WARRANTY DIDN'T DO ANYTHING TO HELP ME OUT. GM REFUSED TO HELP OUT AT ALL. *JB

Oct 12, 2005

INTAKE GASKET LEAKING COOLANT IN MY VAN NOT TO MENTION THE MANY PROBLEMS I HAVE HAD WITH THE LIGHTS ON THIS VAN, SO NOW I AM HAVING TO SINK ANOTHER $500 INTO THIS VAN TO GET THE PART FIRST MENTIONED JUST SO MY MOTOR WON'T BLOW UP.*AK

Apr 14, 2005

+ 61 more complaints for this component

STEERING

63 complaints

STEERING LOCKED UP ON '97 VENTURE VAN WHILE BEING OPERATED AT 70 MPH ON A STRAIGHT HIGHWAY. VEHICLE HAD TO BE TOWED, RACK AND PINION AND STEERING PUMP REPLACED.

Aug 06, 2017

TL*THE CONTACT OWNS A 1997 CHEVROLET VENTURE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT GOING TO HONOR THE RECALL FOR THE STEERING RACK AND PINION BECAUSE HER VIN WAS NOT INCLUDED. WHILE MAKING A RIGHT TURN AT 5 MPH, THE STEERING WHEEL LOCKED. THE FAILURE OCCURS INTERMITTENTLY. ACCORDING TO THE NHTSA MANUFACTURER NOTICES TO DEALERS (ETC RCMN-02V286-8630.PDF), THE VIN WAS INCLUDED IN THE RECALL. THE DEALER STATED THAT THEY COULD NOT FIND A RECALL FOR THE STEERING RACK AND PINION. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 160,000 AND FAILURE MILEAGE WAS 100,197.

Jan 23, 2008

I BOUGHT MY 97 VENTURE A YEAR AGO, ENDED UP GETTING A RECALL NOTICE ABOUT 3 MONTHS LATER FOR THE REAR DOOR HANDLES. BROUGHT TO DEALER TO HAVE FIXED, TO FIND OUT OTHER RECALLS WEREN'T FIXED. I HAD THE STEERING RECALL DONE. WELL NOW NOT EVEN A YEAR LATER AND IT NEEDS TO BE REPLACED AGAIN. I HAVE 4 CHILDREN UNDER 6 YRS OLD AND THIS VEHICLE IS A SAFETY HAZARD, IM AFRAID TO TRAVEL IN IT!! EVERY TURN BE IT RIGHT OR LEFT I FEEL THE STEERING KIND OF POP AND STICK ITS SCARY I THINK GM NEEDS TO REEVALUATE ITS SO CALLED FAMILY SAFE VEHICLE AND REIMBURSE ALL OF US OWNERS!! *NM

Nov 27, 2006

ON 28 JULY 2003, THE CHEVY DEALERSHIP REPLACED THE LOWER PINION BEARING IN MY 97 CHEVY VENTURE UNDER A RECALL SCHEME. I SHOULD HAVE TAKEN IT BACK IN, SINCE THEY LEFT THE VEHICLE WITH THE STEERING OFFSET TO THE RIGHT BY ABOUT 15 DEGREES, BUT IT WAS SUCH A HASSLE DEALING WITH THEM THAT I DIDN'T BOTHER. AROUND THE START OF FEBRUARY 2006, I STARTED TO EXPERIENCE INTERMITTENT PROBLEMS WHEN STEERING TO THE RIGHT. IT WAS AS IF THE POWER STEERING WASN'T WORKING. WHEN I DRIVE THE VAN, I HAVE TO BE CONSTANTLY PREPARED TO WRESTLE THE WHEEL WITH BOTH ARMS, ALTHOUGH THE FAULT IS STILL INTERMITTENT. I HAVE YET TO RAISE THE MATTER WITH THE DEALERSHIP, BUT NOTE THAT THERE ARE MANY SIMILAR ACCOUNTS, ALTHOUGH MOSTLY RELATING TO STEERING TO THE LEFT, FOR SIMILAR 97 VENTURES AND OTHER GM VEHICLES. *JB

Feb 25, 2006

DT: THE CALLER BOUGHT A VEHICLE AND FOUND OUT ABOUT A RECALL BEFORE HE GOT THE VEHICLE. THE RECALLED PART WAS THE STEERING RACK BEARING. HE WAS TOLD THE REPAIR WAS DONE. HE SAYS THE VEHICLE WAS HARD TO TURN WHEN TURNING RIGHT. HE WILL NOT LET HIS WIFE DRIVE THE VEHICLE ANYMORE BECAUSE SHE COULD NOT TURN THE STEERING WHEEL. HE THOUGHT THE REPLACEMENT PART WAS FAULTY. DEALER SAID THEY MIGHT NOT DO THE WORK FOR FREE. MANUFACTURER SAID THEY WOULD PAY THE REPAIR COSTS, THE FIRST TIME HE CALLED, IF IT WAS THE PART IN QUESTION. THE SECOND TIME THEY SAID THEY WOULD NOT. *AK *JB

Oct 18, 2005

+ 58 more complaints for this component

EXTERIOR LIGHTING

56 complaints

REAR BRAKE LAMPS KEEP FAILING, LIGHT BAR ON TOP WORKS FINE BUT BOTH SIDE REAR BRAKE LAMPS FAIL CONTINUOUSLY. UPON DISASSEMBLY OF BRAKE LIGHT ONE CAN SEE THE SOCKETS AND BULB CONTACTS ARE MELTING. THIS VAN HAS ALREADY HAD THE ENTIRE REAR LIGHT ASSEMBLY ON EACH SIDE REPLACED BUT PROBLEM IS RECURRING. CLEANING/SANDING SOCKETS WORKS TEMPORARILY BUT PROBLEM RETURNS WITHIN A COUPLE OF WEEKS. BULB REPLACEMENT ALONE DOES NOT WORK. FILAMENTS IN BULBS ARE NOT BURNT OUT BUT CONTACTS ON BULBS AND SOCKETS ARE BURNT. THIS ONLY AFFECTS THE CIRCUIT THE BRAKE LIGHT FILAMENT IS ON, THE TAILLIGHTS (WHICH SHARE THE SAME MULTIFILAMENT BULB) ARE NOT AFFECTED. UPON FURTHER RESEARCH IT'S QUITE APPARENT THIS IS A PROBLEM VERY COMMON ACROSS MOST OR ALL MODEL YEARS OF THIS VAN. THIS IS A SAFETY ISSUE FOR THE OCCUPANTS - THE LIGHTS CAN (AND WILL) FAIL WITHOUT NOTICE LEAVING DRIVER VULNERABLE TO COLLISIONS FROM BEHIND DUE TO INADEQUATE SIGNALING. *TR

Mar 18, 2013

TL*THE CONTACT OWNS A 1997 CHEVROLET VENTURE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE HEADLIGHT BULB CONTINUOUSLY FAILED. THE DEALER REPAIRED THE BULB, HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT THE CONSTANT FAILURE WAS DUE TO MOISTURE ENTERING THE FIXTURE, WHICH BLEW OUT THE BULB AND DISCOLORED THE LENS. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS 98,000 AND FAILURE MILEAGE WAS 20,000.

Sep 11, 2007

DT: THE CONTACT STATED THE PLASTIC COVERS ON THE HEADLIGHTS WERE GLUED AND NOT BOLTED ONTO THE VEHICLE. WHEN THE GLUE WORE OUT WATER GOT INSIDE THE HEADLIGHTS, AND THE PLASTIC POPPED OFF, CAUSING THE HALOGEN LIGHT BULB TO BURN OUT. THE DEALER AND MANUFACTURER OFFERED NO FREE REMEDY. THE VEHICLE HAS NOT BEEN REPAIRED. *AK

Dec 22, 2005

THE FRONT HEADLAMPS ON THE 1997-2004 CHEVROLET, PONTIAC, & OLDSMOBILE VANS DO NOT RELEASE MOISTURE FROM THE CAPSULE CAUSING THE LIGHT TO GLAZE OVER TIME. I HAVE REPLACED FRONT LIGHTS TWICE SINCE OWNING THE VEHICLE. THE GLAZE ON THE HEADLIGHTS DRAMATICALLY REDUCES YOUR VISIBILITY AT NIGHT TO SEE WHAT IS OUT THERE, POTENTIALLY ABLE TO CAUSE AN ACCIDENT. *JB

Aug 28, 2005

THE PLASTIC COVERS OF THE HEADLIGHTS ON THE 1997 CHEVY VENTURE ARE GLUED ON. WATER GETS INSIDE THE UNIT AND THE PLASTIC POPS OFF, THEN THE LIGHTS BURN OUT. THIS IS THE 5TH TIME I HAVE REPLACED THEM AT THE COST OF $185.00 PER LIGHT.*AK

Feb 08, 2005

+ 51 more complaints for this component

ELECTRICAL SYSTEM

40 complaints

DT: THE CONTACT STATED THE VEHICLE WAS PARKED FOR APPROXIMATELY 30 MINUTES AND BUSTED INTO FLAMES. THE FIRE STARTED IN THE DRIVER'S SIDE DOOR PANEL. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE VEHICLE. THE FIRE INSPECTOR DETERMINED IT WAS AN ELECTRICAL FIRE. THE VEHICLE WAS STILL AT HER RESIDENCE. *AK

Nov 16, 2005

Fire: 1

WHILE DRIVING A FIRE STARED IN THE TAIL LIGHT ON DRIVER'S SIDE OF THE VEHICLE, VERY NEAR THE GAS TANK. INSPECTOR STATED THAT IT WAS A DEAD SHORT. CONSUMER CONTACTED CHEVROLET, AND THEY WERE WILLING TO DO PAY THE SUM THAT VEHICLE WAS WORTH. *AK

Nov 10, 2004

Fire: 1

AFTER STARTING THE VEHICLE IN DRIVEWAY A BURNT ODOR WAS SMELLED FOLLOWED BY BLACK SMOKE. WITHIN A FEW MINUTES THE VEHICLE CAUGHT ON FIRE FROM UNDER THE DASHBOARD. LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. *AK BLACK SMOKE CAME GUSHING OUT BY THE AIRBAG. SOON AFTER THE DASH BOARD EXPLODED IN FLAMES. EXPLOSION CAUSED ALL THE WINDOWS TO BLOW OUT. VEHICLE WAS A TOTAL LOSS AS FLAMES ENGULFED THE ENTIRE BODY. *TC

Nov 01, 2004

Fire: 1

TRAVELLING ~40 MPH, APPLIED BRAKE, ENGINE STALLED. RESTARTED IMMEDIATELY. PROCEEDED ONE QUARTER MILE, APPLIED BRAKE TO TURN RIGHT, ENGINE STALLED, RESTARTED IMMEDIATELY. REPEATED MULTIPLE TIMES. TOOK TO INDEPENDENT MECHANIC; COULD REPRODUCE PROBLEM BUT NOT LOCATE SOURCE. TOOK TO DEALER: UNABLE TO REPRODUCE PROBLEM. *AK

Sep 05, 2003

BATTERY WAS LEAKING ACID DOWN ONTO THE WIRING, WHICH POSSIBLIY SHORTED OUT THE AIR CONDITIONING AND BLEW A HEADLIGHT. *JB

Apr 12, 2001

+ 35 more complaints for this component

STRUCTURE

33 complaints

THE CONSUMER STATED THE MANUAL SLIDING DOOR DID NOT SHUT PROPERLY. *AK *JB *NLM

Aug 22, 2003

FRONT DRIVERS SIDE WINDOW REGULATOR. WINDOW WILL NOT OPERATE. TALKED TO A MECHANIC ABOUT IT. HE WAS COMPLETELY AMAZED BECAUSE HE HAD SEEN ABOUT 5 VENTURE VANS IN THE LAST MONTH WITH THE PROBLEM. THE PART TO FIX IS ALMOST 500.00 AND I HAVE MY NAME ON LISTS COUNTRY WIDE TO PURCHASE A USED ONE, LOW IN BEHOLD I CAN'T FIND ONE THAT IS OPERABLE.

Jan 31, 2003

DOOR IS EXTREMELY HARD TO OPEN, DEALER EITHER WANTS $2000 TO FIX IT AND WON'T TELL ME HOW MUCH TO DISCONNECT THE WHOLE THING SO THAT IT IS EASY TO OPEN.

Oct 21, 2002

VAN WAS INVOLVED WITH RECALL 01V067 POWER SLIDING DOOR. DOOR APPEARS CLOSED BUT WILL OPEN WHILE VAN IS BEING DRIVEN. OWNER TOOK VAN BACK TO DEALERSHIP WHICH THEN REPLACED ELECTRIC CONTACT POINTS.*AK

Jun 12, 2002

POWER LOCKS LOCK AND UNLOCK INTERMITTENTLY WHILE DRIVING, HAPPENS WHEN VEHICLE IS PARKED WITH ENGINE OFF. *JG *AK

Apr 09, 2002

+ 28 more complaints for this component

SERVICE BRAKES, HYDRAULIC

25 complaints

DT*: THE CONTACT STATED THE ABS BRAKES FAILED TO STOP THE VEHICLE WHILE TRAVELING 15 MPH. THE FAILURE OCCURRED 3 SEPARATE TIMES. THE SERVICE DEALER AND MANUFACTURER WERE NOT NOTIFIED. UPDATED 12/05/06. *JB

Nov 16, 2006

SUMMER OF 2003 ABS LIGHT CAME ON AND WITH DEPRESSING BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOOR WITH LITTLE OR NO BRAKING ACTION. LOUD SHUTTER AND VIBRATIONS WERE FELT FROM THE WHEELS. ROAD CONDITIONS WERE DRY. SERVICE FACILITY FOUND FAULTY ABS SENSOR, COST $580.00. NOW THE PROBLEM HAS COME BACK. LITTLE OR NO BRAKING WITH ABS LIGHT ILLUMINATING ALL THE TIME. *CB

Jan 16, 2004

CONSUMER APPLIED BRAKES AT 40 MPH, PEDAL WENT TO THE FLOOR, AND VEHICLE REAR ENDED ANOTHER VEHICLE. DEALER STATED THAT THE RIGHT BRAKE LINE HAD A HOLE. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME. *AK 2 PEOPLE WERE INJURED IN THE ACCIDENT. *SCC

Jul 16, 2002

Crash: 1

Injuries: 2

CONSUMER STATES WHEN APPLYING THE BRAKE THE ABS WOULD INCREASE THE STOPPING DISTANCE ON DRY SURFACE WHICH COULD LEAD IN A VEHICLE CRASH, MANUFACTURER WAS NOTIFIED. NLM

Apr 18, 2002

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Sep 24, 2001

+ 20 more complaints for this component

VISIBILITY

20 complaints

PLEASE PROVIDE ADDITIONAL INFORMATION. TS

Nov 15, 2002

REAR WINDSHIELD WIPER MOTOR FAILURE. GEARS WERE MADE OF PLASTIC COMPONENTS. GEARS WHEN REPLACED WERE FOUND TO BE BROKEN AND CAUSED NEED FOR REPLACEMENT. WHEN REPLACEMENT WAS DONE AGAIN THE GEARS BROKE CAUSING ADDITIONAL REQUIRED REPLACEMENT. DUE TO THE DESIGN OF THE VEHICLE, RAIN DUST AND DEBRIS ACCUMULATE ON THE REAR WINDOW CAUSING THE NEED FOR REAR WINDOW WIPER TO FUNCTION PROPERLY TO ALLOW CLEAR VIEWING BY THE DRIVER OF THE VEHICLE. THIRD REPLACEMENT PIECE HAS CONTINUED TO FUNCTION AT THIS TIME. AT TIME OF REPLACEMENT, WE WERE INFORMED BY TWO SEPARATE DEALERS THAT THIS WAS A COMMON PROBLEM OF THIS PARTICULAR VEHICLE, BUT NO RECALLS HAD BEEN MADE TO THEIR KNOWLEDGE, AND NO RECALLS WERE AVAILABLE FOR THIS PARTICULAR PRODUCT. I DID CONTACT THE CHEVROLET SITE TO ASK ABOUT THIS PARTICULAR PROBLEM WITHOUT ANY RESPONSE FROM THE COMPANY REGARDING THIS CONCERN. *JB *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*769761

Nov 15, 2002

AFTEER OWNING THIS VEHICLE FOR BARELY A MONTH, WE BEGAN NOTICING A STENCH THAT NEAREST I COULD DESCRIBE IT WOULD BE THAT OF A DEAD MOUSE. HOWEVER, THE SMELL ONLY NOTICABLE IF YOU DID NOT HAVE THE AIR CONDITIONER ON. TO RUN THE HEATER, WE WOULD PUT IT ON AC AND THEN TURN THE HEAT UP TO AVOID THE SMELL. WHEN WE REPORTED THIS TO THE DEALER, WE WERE INFORMED IT WAS BECAUSE WE SMOKED IN THE VEHICLE. HOWVER, WE HAVE SMOKED FOR YEARS AND THERE IS A VERY DISTINCT STALE ODOUR FROM CIGARETTES WHICH IS IN NO WAY SIMILAR TO THE SMELL WE NOTICED. NOW WE ONLY REALLY NOTICE THIS SMELL AFTER WE HAVE THE CAR SERVICED.*AK

Aug 14, 2001

THE WINDSHIELD WIPERS DO NOT PARK CLOSED AND STAY OPEN ON THE GLASS, THE FRONT STRUTS HAVE ALSO WORN OUT AND NEED TO BE REPLACED AT 61,000 MILES. *AK

Jun 09, 2001

WINDSHIELD WIPERS DON'T STAY IN PROPER POSTION. MANUFACTURER WILL REPLACE ENTIRE UNIT AT CONSUMER'S COST OF $400. UNIT WILL BE WARRANTIED UP TO 90 DAYS.*AK THE WINDSHIELD WIPER MALFUNCTIONING WAS INDENTICAL TO THAT DESCRIBED IN SB 97005 FOR THE SAME MODEL AND YEAR. *YH

Mar 30, 2001

+ 15 more complaints for this component

SEAT BELTS

15 complaints

THE SEAT BELT CLASP ON THE MIDDLE BENCH SEAT HAS COME APART, PREVENTING THE SEAT BELT FROM SAFELY CONNECTING AND STAYING CONNECTED.

Jul 12, 2005

CONSUMER'S SON GOT ENTANGLED IN THE SEAT BELT WHICH THEN TIGHTENED AROUND HIS WAIST/LOWER ABDOMEN. *PH ALTHOUGH THE RELEASE BUTTON WAS PRESS THE SEAT BELT WOULD NOT UNLATCH. THE CONSUMER WAS FORCED TO CUT THE SEAT BELT TO ALLEVIATE THE PAIN IT WAS CAUSING TO THE CHILD. THE CONSUMER REQUEST THAT THE SEAT BELT BE REPLACED FREE OF CHARGE. *NM

Jan 23, 2004

CONSUMER STATE ON RENTAL VEHICLE THE SECOND ROW DID NOT LATCH. PLEASE PROVIDE FURTHER INFORMATION.*JB

Jul 25, 2002

THE INTERIOR OF LAP BUCKLE CAME OUT OF THE OUTER CASING, BUCKLE CAN STILL BE USED BUT IF A SLIT TOUCH BUCKLE RELEASES. MY MAIN CONCERN IS THAT IS THE SEAT WERE MY DAUGHTER SAFETY SEAT IS SUPPOSED TO BE, AND IF THE BUCKLE FAILED THAT EASILY WITHOUT BEING IN AN ACCIDENT THEN WHAT WOULD HAPPEN IN A CRASH. THE DEALERSHIP & CHEVROLET REFUSE TO COVER THE REPAIR TO THE LAP BELT.*AK

Jul 27, 2001

REAR PASSENGER SEAT BELT BEHIND DRIVER KEEPS POPPING OUT OF BUCKLE MECHANISM.*AK

May 22, 2001

+ 10 more complaints for this component

POWER TRAIN

15 complaints

THIS TRUCK IS A 1997 MODEL I PURCHASED IN MAY 1998 FROM TOM TAYLOR CHEVROLET IN MARTIN, TENNESSEE. WITHIN 3 MONTHS I HAD TO TAKE THE TRUCK BACK (BEFORE THE 6-MONTH WARRENTY INSPECTION) BECAUSE THE TRANSMISSION WOULD NOT PULL THE TRUCK. SINCE THEN I'VE HAD INTERMITTENT PROBLEMS WITH THE TRANSMISSION INCLUDING TRANSMISSION WILL NOT ENGAGE, EVEN AT STOP SIGNS, WITH ACCELERATOR PRESSED DOWN AND AT INCREASED RPM'S. HAVE TO SHIFT MANUALLY. TRANSMISSION JERKS WHEN SHIFTING AND WILL NOT SHEFT INTO OVERDRIVE. THIS HAS NEARLY GOT ME INJURED OR KILLED AT A BUSY INTERSECTION.

Jan 15, 2004

WHEN THE CAR IS RUNING FOR MORE THAT ONE HR THE ENGINE LIGHT COME ON, WHEN I STOP AND TRY TO LEAVE THE CAR IS MOVED WITH LOSS OF DRIVE. I CHANGE NEW TRANSMISSION FROM THE SAME DATE, BUT NOTHING CHANGED,EVERY TIME THE LIGHT COME ON THE READING IN THE COMPUTER SCANER, ALWAYS IS A FAULT IN THE TRANSMISSION AND THE SHOP CAN'T FIND ANYTHING WRONG IN THE TRANSMISSION. THE SHOP JUST RESET THE LIGHT. THEY DON'T KNOW WHAT'S THE PROBLEM.

Jan 15, 2004

TRANSMISSION JERKS AND BUCKS WHEN SHIFTING INTO OVER DRIVE, AND CONTINUES DOING THIS. HAD TORQUE CONVERTER CHANGED, FIXED PROBLEM FOR 2 WEEKS. THEN STARTED DOING THE SAME JERKING CONDITION. *LA

Nov 27, 2003

1997 CHEVROLET VENTURE TRANMISSION FAILURE. *AK

Aug 01, 2003

HAD A VERY LOUD BANGING SOUND IN REAR OF VAN AFTER TURNING VAN OFF, THIS HAS BEEN GOING ON FOR SOMETIME BUT WE HAVE BEEN UNABLE TO PIN POINT THE CAUSE. WHILE DRIVING ON THE EXPRESSWAY MAY 4, 2003 (AT 55 MPH), TRANSMISSION FAILED, CAUSING A VERY VIOLENT FORWARD JERK. AFTER DOING SOME RESEARCH, I FOUND THAT THIS SEEMS TO BE A SOMEWHAT FREQUENT OCCURRENCE IN THIS MODEL. PLEASE INVESTIGATE THIS SITUATION BEFORE SOMEONE GETS SEVERELY INJURED. THIS OCCURRED 2 DAYS AFTER HAVING THE RECALLED REPAIR DONE TO THE RACK & PINION STEERING. *JB

May 04, 2003

+ 10 more complaints for this component

FUEL SYSTEM, GASOLINE

13 complaints

DESIGN OF INTAKE GASKET WAS NOT DONE PROPERLY SET BECAUSE IN HOT TEMPERATURES, BETWEEN 90-110 DEGREES, PART WILL MELT, AND VEHICLE WILL MALFUNCTION. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

Jun 17, 2002

INTAKE MANIFOLD GASKET WAS REPLACED AT DEALER, SERVICE MANAGER STATED THAT THERE HAS BEEN SEVERAL VANS IN FOR THE SAME PROBLEM, WITH EVEN LESS MILAGE. *AK

Jan 20, 2002

AFTER OWNING VEHICHLE A FEW MONTHS, VAN WAS LEFT RUNNING WHILE PARKED, WAITING ON A PASSENGER. IT RAN OUT OF GAS DURING THIS TIME AND WE FILLED A TOTAL OF FOUR FIVE GALLON GAS CANS, IN AN ATTEMPT TO GET IT STARTED. FINALLY CHEVROLET WAS CONTACTED AND I WAS INFORMED THAT THE VEHICLE HAD SOME SELF-DESTRUCT MECHANISM WHICH CAUSED A DIAPHRAM (?) IN THE TANK TO DISABLE SHOULD IT EVER RUN OUT OF GAS OR HAVE GAS PUT IN IN ANY METHOD OTHER THAN WITH A STANDARD NOZZLE. THIS, I WAS TOLD WAS A SAFTY FEATURE SO THAT OWNER'S WOULD TAKE IT INTO THE SHOP SHOULD THEY RUN OUT OF GAS, SO THAT THE VEHICLE COULD BE CHECKED. HOWEVER, HAD I RAN OUT OF GAS IN AN UNSAFE AREA, THIS COULD PROVE DETRIMENTAL TO MY SAFETY AND THAT OF MY PASSENGERS.

Aug 14, 2001

DEALER FOUND PROBLEM WITH A FUEL INJECTOR WIRING HARNESS CONNECTOR. VAN SUDDENLY LOST ALL ACCELERATION IN 65MPH TRAFFIC. MOTOR WAS STILL RUNNING BUT NOTHING WOULD HAPPEN WHEN THE GAS PEDAL WAS PRESSED. LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. (SCARY!)*AK

Aug 10, 2000

O-RING CRACKED ON FUEL FILTER UNDER THE VEHICLE, FUEL LEAKED ALL OVER GARAGE, AND CONSUMER WOKE UP, COUGHING AND HAD BURNING EYES. CONSUMER FELT HOUSE COULD HAVE EXPLODED. *AK

Jul 28, 2000

+ 8 more complaints for this component

TIRES

11 complaints

I BOUGHT 4 PEP BOYS DEFINITY TIRES W ROAD HASARD TOTAL WAS 424.58 ON 9/10/201. MILEAGE WAS152156..YESTERDAY 9/1/2011 IHAD A BLOW OUT ON L REAR TIRE. THE MILEAGE WAS158180. THEY TOLD ME IT WOULD BE PRO RATED,ONLY 6,000 MILES AND IT COST ME 41.52 FOR ANOTHER TIRE. IT COULDNT BE FIXED. WHAT WAS THE ROAD HAZZARD FOR? PS THEY OFFERED ME A OIL CHANGE AS A SETTELMENT. I TOLD THEM NO THANKS! *TR

Sep 02, 2011

I HAVE FIRESTONE P215-70R15, FR680 TIRES ON MY 97 CHEVY VENTURE VAN. THE TIRES HAVE AROUND 50K ON THEM. STILL PLENTY OF TREAD. TWO MONTHS AGO A 5 INCH PIECE OF THE RIGHT FRONT TIRE RIPPED OFF THE TIRE. KNOWING ABOUT THE TIRE PROBLEM I CONTACTED FIRESTONE AND THEY SENT ME TO THEIR "SERVICE CENTER" WHERE HE TOLD ME THAT IT WAS MY FAULT NO THE TIRES. TWO WEEKS LATER ON A TRIP TO ORLANDO A 9 INCH PIECE OF TIRE RIPPED OF MY LEFT FRONT TIRE. NEEDING A TIRE I ALSO REPLACED THAT ONE. THE STRAW THAT BROKE THE CAMELS BACK IS ON SATURDAY 5.15 MY WIFE AND ONE YEAR OLD TWIN GIRLS WERE DRIVING DOWN THE HIGHWAY TO GAINSVILLE, FL AND THE "WHOLE" TREAD ON THE BACK LEFT TIRE RIPPED OFF. ONLY BY THE GRACE OF GOD DID SHE KEEP CONTROL OF THE VAN AND GOT OFF THE HIGHWAY. THE POLICE OFFICER THAT HELPED HER SAID SHE WAS VERY LUCKLY TO NOT HAVE BEEN IN AN ACCIDENT. THE TIRE TREAD MESSED UP THE SIDE OF THE VAN AND TORE OFF PART OF THE BACK BUMPER.

May 17, 2004

CONSUMER EXPERIENCED A BLOW OUT ON THE FRONT RIGHT TIRE (OHIO TRAFFIC CRASH REPORT). *PH *NM

Feb 10, 2004

VEHICLE:1997 CHEVROLET VENTURE 2 FRONT TIRES: B.F. GOODRICH 21570R15 DOT # BEM3NX711801 EXPERIENCED TREAD SEPARATION BLOWOUTS WITHIN 30 MILES OF EACH OTHER AFTER DRIVING APPROXIMATELY 600 MILES, FROM FL. TO VA, IN 12 HOURS. TIRES WERE PURCHASED FROM BJ'S WHOLESALE IN OCT 2001. AND HAD APPROXIMATELY 20,000 MILES ON THEM. NO UNUSUAL ROAD CONDITIONS WERE ENCOUNTERED PRIOR TO TREAD SEPARATION. REAR TIRES WERE NOT PURCHASED AT THE SAME TIME AND WERE UNAFFECTED. WILL RETURN TIRES TO BJ'S FOR REPLACEMENT UNLESS INSTRUCTED OTHERWISE. *NLM

Apr 28, 2003

DRAMATIC UNTREADING OF TIRE HAPPENED WHILE DRIVING ON I-95 OUTSIDE OF SAVANNAH GEORGIA. THERE WAS NO WARNING AND THE VEHICLE BECAME VERY DIFFICULT TO CONTROL. I WAS ABLE TO SLOW DOWN AND STOP IN THE EMERGENCY LANE. TS

Oct 02, 2002

+ 6 more complaints for this component

LATCHES/LOCKS/LINKAGES

11 complaints

1997 CHEVROLET VENTURE, UNIT 1 WAS EASTBOUND IN THE FAR RIGHT LANE. THE HOOD APPARENTLY WAS NOT LATCHED PROPERLY, FLEW UP AND BACK, SHATTERING THE WINDSHIELD. UPDATED 04/04/2011 *BF (OHIO TRAFFIC CRASH REPORT #10-0175-90)*JB UPDATED 04/22/11 *BF

Apr 04, 2011

1997 CHEVY VENTURE ,POWER SLIDING PASSENGER DOOR THE DOOR POPS OPEN WHILE DRIVING.THE DEALER STATES DOOR HAD BEEN REPAIRED ONCE IN 2002 AND THEY ARE NOT RESPONSIBLE FOR FURTHER REPAIRES ON THE LATCHING OF THIS DOOR

Nov 03, 2006

DT*: THE CONTACT STATED OCCUPANTS HAVE BEEN INJURED BY THE INTERIOR HANDLE THAT OPENS THE POWER SLIDING DOOR CAUSING OCCUPANTS TO GET TRAPPED BY THE DOOR. A NHTSA RECALL, #04V597000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE LATCHES/LOCKS/LINKAGES: DOORS: LATCH HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP FOR REPAIRS FOUR TO FIVE TIMES.

Apr 07, 2006

Injuries: 1

ONE AFTERNOON WE RETURNED TO THE VEHICLE AFTER DOING SOME SHOPPING TO FIND BOTH DOORS COMPLETELY AJAR. WE KNEW THAT WE HAD CLOSED THEM BEFORE LEAVING SO WE THOUGHT IT WAS VERY STRANGE. WE GOT IN THE CAR AND ATTEMPTED TO CLOSE THE DOORS AND THEY KEPT SWINGING OPEN. NEITHER DOOR WOULD CLOSE. WE HAD TO DRIVE HOME HOLDING THE DOORS CLOSED. ONCE HOME WE WERE ABLE TO TAKE A LOOK AT THE DOORS TO SEE WHAT MIGHT BE CAUSING IT. THE DRIVER DOOR TURNED OUT TO BE FIXABLE, FOR THE TIME BEING, THE THING THAT LATCHES THE DOOR WAS STUCK IN THE CLOSED POSITION SO WE JUST OPENED IT AND IT WAS FINE. THE PASSENGER DOOR, WE COULDN'T FIGURE OUT AT ALL. ABOUT A WEEK LATER THE DRIVER DOOR STOPPED CLOSING ALL TOGETHER AS WELL. WE HAVE NOT BEEN ABLE TO GET THE DOORS FIXED BECAUSE WE ARE NOT SURE WHAT HAS HAPPENED AND WE CAN'T AFFORD TO JUST TAKE IT IN AND HAVE IT DONE BY THE DEALERSHIP.*AK

Dec 07, 2004

I HAVE A 1997 CHEVROLET VENTURE VAN. THERE WAS A PROBLEM WITH MY POWER SLIDING DOOR WORKING IMPROPERLY AND OPENING ON ITS OWN. THERE WAS A RECALL OF THE DOOR DURING THAT TIME AND THE DOOR WAS "FIXED" BY THE DEALERSHIP. THE DOOR CONTINUED TO MALFUNCTIONED SEVERAL TIMES AFTER THAT AND WAS TAKEN BACK TO THE DEALER SEVERAL TIMES FOR REPAIR UNDER THE RECALL. UNFORTUNATELY, WITH THREE SMALL CHILDREN AND A FULL TIME JOB, I COULD NOT CONTINUE TO TAKE THE VAN TO THE DEALER TO CORRECT THE PROBLEM. THE DOOR KEPT OPENING ITSELF AFTER BEING CLOSED AND THEN WOULD BLOW THE FUSE AND ONLY OPERATE MANUALLY. FOR FEAR OF THE SAFETY OF MY CHILDREN, I LEFT THE DOOR OPERATE MANUALLY AND GAVE UP ON THE POWER ASPECT OF THE DOOR. THE DOOR IS VERY DIFFICULT TO OPEN MANUALLY AND REQUIRES A GREAT DEAL OF STRENGTH. NOW, TWO YEARS LATER, I CONTACTED GM ON THE MATTER AND THEY SENT ME BACK TO THE DEALERSHIP(SYLVESTER CHEVROLET OF PECKVILLE PA. ) AND THEY "DIAGNOSED" THE PROBLEM AS BEING UNRELATED TO THE RECALL. I DO NOT BELIEVE THIS AND FEEL THAT WERE THE LAST ONES TO DO ANY WORK ON THE DOOR(RECALL) AND IT BROKE SHORTLY AFTER THEY"FIXED"THE RECALL. THE DEALER AND GM ARE TELLING ME THAT THE REPAIRS WILL COST $850 TO FIX. I FEEL ANY DAMAGE TO THE DOOR WAS AS A RESULT OF THIS RECALL AND THEIR INABILITY TO CORRECT IT. THE DEALER AND GM HAVE TOLD ME HEY CAN OFFER ME NO HELP IN THIS MATTER AND IF I WANT THE DOOR FIXED, TO PAY FOR IT. I KNOW HAVE TO PAY $350 FOR THEM JUST TO PUT MY VAN BACK TOGETHER WITH NO REPAIRS AND THE DOOR STILL NOT WORKING. DO I HAVE ANY RECOURSE IN THIS MATTER?? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Feb 12, 2004

+ 6 more complaints for this component

SEATS

11 complaints

PASSENGER'S SIDE REAR SPLIT SEAT WILL NOT LOCK PROPERLY IN THE DOWN POSITION. DEALER NOTIFED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Jul 20, 2000

REPORTED TO DEALER AND SHOWED MY DEEP CUT TO MY FINGER, NO RESPONSE FROM GM

Mar 02, 1999

Injuries: 1

RECALL ON THE SAFETY LATCH MECHANISMS ON THE MIDDLE AND BACK ROW SEATS, HOWEVER POSSIBLE PROBLEMS WITH REMAINING SAFETY LATCH MECHANISMS ON BUCKET SEAT IS STILL PRESENT.

Oct 19, 1998

RECALL 98V145000. CONSUMER STATES THAT SIMILAR PROBLEM HAS OCCURRED WITH HER VEHICLE. SHE CONTACTED THE DEALER AND MANUFACTURER, AND THEY STATED THAT VIN DOES NOT COMPLY TO THE RECALL, DEALER WILL NOT REMEDY THE PROBLEM. *AK

Jul 02, 1998

ELECTRONIC SLIDING DOOR LOCKING SYSTEM MALFUNCTIONED DUE TO A FAULTY SEAT CABLE. DEALER HAS REPAIRED PROBLEM 4 DIFFERENT TIMES. PROBLEM REOCCURS. *AK

Jun 17, 1998

+ 6 more complaints for this component

AIR BAGS

7 complaints

FRONT COLLISION AT 45-50 MPH, PASSENGER'S AIRBAG DID NOT DEPLOY; HOWEVER, DRIVER'S AIRBAG DEPLOYED AND IMMEDIATLY EXPLODED. NECK/JAW/BACK INJURIES TO PASSENGER. DRIVER SUSTAINED INJURIES TO CHEST AND NECK AREAS. VEHICLE WAS TOTALLED. *AK *JG

Mar 29, 2002

Crash: 1

Injuries: 2

DASH WARNING LIGHT FOR THE AIRBAG CAME ON A STARTED UP AND STAYED ON, CONTROL MODULATOR FOR THE AIRBAG WAS BAD CAUSING SYSTEM FAILURE. THE AIRBAG WILL NOT DEPLOY IN AN ACCIDENT.

Feb 11, 2002

BOTH FRONTAL AIR BAGS NEEDED TO BE REPLACED. REPAIRS MADE AT CONSUMER'S COST. *AK CONSUMER STATED AIR BAG LIGHT ILLUMINATED WHILE DRIVING, DEALER STATED BOTH AIR BAG MODULES NEEDED TO BE REPLACED, DEALER ONLY GAVE CONSUMER A 10 PERCENT DISCOUNT. *SLC

Oct 29, 2001

AIRBAG WARNING LIGHT KEEPS FLASHING, INDICTATING A DEFECT . DEALER HAS ATTEMPTED TO FIX VEHICLE ON 4 OCCASIONS, BUT DEFECT KEEPS OCCURRING. *AK

Oct 15, 1999

AIR BAG FAILED DURING COLLISION (UNSPECIFIED REASONS). YH

Feb 01, 1999

+ 2 more complaints for this component

VEHICLE SPEED CONTROL

5 complaints

DRIVING HOME FROM WORK AND THE ACCELERATOR GOT STUCK IN THE OPEN POSITION. CAR WAS AT FULL THROTTLE AND CONTINUING TO ACCELERATE INTO TRAFFIC AHEAD. CONTINUED PLACING THE CAR IN NEUTRAL, BRAKING, AND PUTTING IT BACK IN DRIVE UNTIL I COULD PULL OVER TO A SAFE SPOT. VERY DANGEROUS SITUATION. ACCELERATOR CABLE HAS BEEN REPLACED, BUT DON'T KNOW IF DAMAGE HAS OCCURRED TO THE TRANSMISSION.

Jul 12, 2005

WHILE DRIVING 65 MPH THE ACCELERATOR CABLE BROKE. THE CONSUMER FELT BINDING IN THE GAS PEDAL, AND THE VAN STARTED DECELERATING. THIS ALMOST CAUSED AN ACCIDENT. THE CAUSE OF THE BROKEN ACCELERATOR CABLE IS YET TO BE DETERMINED. *NM

Jan 26, 2004

THE ACCELERATOR CABLE IS FRAYED PREVENTING THE THROTTLE FROM RETURNING TO IDLE. IT APPEARS THAT THE THROTTLE CABLE HOUSING HAS A SEVERE BEND CAUSING A KINK RIGHT AT THE THROTTLE MOUNTING.

Aug 04, 1999

DESIGN OF THE GAS PEDAL TOO CLOSE TO BRAKE PEDAL CAUSING THEM TO BE DEPRESSED SIMULTANEOUSLY.

May 19, 1998

SUDDEN ACCELERATION.

Jan 29, 1998

SUSPENSION

5 complaints

THE REAR AIR RIDE PUMP CONTINUES TO INFLATE REAR SHOCKS MORE OFTEN AND ALSO RUNS WHEN THE VAN IS OFF THE KILLS THE BATTERY. CONNECTED AIR PUMP IN THE LEFT REAR UNDER THE VAN AND REPLACED REAR AIR SHOCKS WITH AFTERMARKET NON AIR SHOCKS.*AK

Mar 13, 2005

THE REAR LEFT WHEEL BEARING BECAME LOOSE, WHICH CAUSED THE TIRE TO WOBBLE WHILE DRIVING. *JB

Mar 05, 2003

NOTICED SHIMMY IN FRONT AT LOW SPEEDS, MOSTLY AT ACCELERATION. TOOK TO MECHANIC WHO DIAGNOSED IT AS A DEFECT IN THE FRONT AXLE(INBOARD). NOTIFIED GM AND THEY WILL ALSO INSPECT ON 8/25

Aug 24, 2000

WHILE DRIVING NEXT TO A BIG TRUCK TRAILER, VEHICLE WANDERS TO RIGHT AND TO THE LEFT. THIS COULD RESULRT IN LOSS OF VEHICLE CONTROL AND CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

Jun 25, 1999

VEHICLE DOES NOT HANDLE WELL ON THE OPEN ROAD.

Aug 01, 1997

UNKNOWN OR OTHER

5 complaints

I BOUGHT A USED 97 CHEVROLET VENTURE FROM THE NORWOOD GROUP IN WARWICK, RI BACK IN SEPT 2002. APPROXIMATELY 5 WEEKS AGO I BEGAN EXPERIENCING OVERHEATING PROBLEMS. I TOOK THE VEHICLE TO PEP BOYS IN WARICK, RI FOR A DIAGNOSTIC THINKING THAT IT WAS THE THERMOSTAT. THEY RAN THE TEST AND CAME BACK WITH AN ENGINE PROBLEM AND ADVISED ME TO TAKE THE VEHICLE BACK TO THE DEALERSHIP. I DID THIS AND THE SERVICE DEPT AT NORWOOD INFORMED ME THAT THERE WAS A PROBLEM WITH THE INTAKE MANIFOLD GASKET. AFTER HAVING MY VEHICLE FOR TWO WEEKS THEY REPAIRED THAT AND WHEN TAKING IT FOR A TEST DRIVE BEFORE RETURNING IT TO ME THEY DECIDED THAT I NOW HAD A THROTTLE BODY PROBLEM. FIXED THAT AND TWO WEEKS LATER THE VEHICLE STARTED TO SMELL STRONGLY OF GAS. AGAIN I TOOK IT TO PEP BOYS WHERE ANOTHER DIAGNOSTIC WAS RUN AND IT WAS DETERMINED THAT THE FUEL INJECTOR, INTAKE MANIFOLD AND THE FUEL INJECTOR KIT HAD TO BE REPLACED. BACK TO NORWOOD I GO....NORWOOD ASSUMED A PORTION OF THIS REPAIR BUT IT STILL COST ME A LOT MORE MONEY THAN IT SHOULD HAVE CONSIDERING THEY HAD JUST DONE THIS WORK.LESS THAN 48 HOURS AFTER GETTING MY VEHICLE BACK, WHILE ON THE ROAD AND 120 MILES AWAY FROM HOME THE VEHICLE CAUGHT FIRE FROM UNDERNEATH. OIL IS SPRAYED ALL OVER THE VEHICLE'S EXTERIOR,THE ENGINE AND UNDERCARRIAGE. I HAD TO PAY TO HAVE THE VEHICLE TOWED BACK TO NORWOOD. THE ENGINE APPEARS TO BE SEIZED UP AND WILL NOT TURN OVER. I AM EXTREMELY DISAPPOINTED OVER THE PERFORMANCE OF THIS VEHICLE, THE DEALERSHIP AND THE CASH OUTLAY I AM HAVING FORCED UPON ME. I WANT TO KNOW WHAT CAN BE DONE IN THE WAY OF RECOURSE.

Aug 08, 2003

Fire: 1

DOOR WILL NOT OPERATE BY REMOTE BUTTON; HAVE TO MANUALLY OPEN OR CLOSE DOOR BY HAND. VEHICLE BEEN IN THE DEALER SHOP ON FOUR OCCASIONS, AND PROBLEM STILL REOCCURRING. *AK THE DOOR WAS STILL NOT OPERATING AFTER BEING REPAIRED. *YH

Oct 08, 2000

ONGOING PROBLEM WITH ENGINE CHECK LIGHT INTERMITTENTLY KEEPS COMING ON. DEALER NOTIFIED AND UNABLE TO CORRECT THE PROBLEM. *AK

Dec 29, 1999

CUP HOLDER FAILED. YH

Feb 01, 1999

POWER LOCKS WORK INTERMITTENTLY, LOCK & UNLOCK BY THEMSELVES EVEN WITH ENGINE OFF AND NOBODY IN THE VEHICLE. DEALER COULDNOT DUPLICATE PROBLEM. NOW 11/10/98 PROBLEM IS BEGINNING AGAIN. SOMETIMES LOCKS WILL LOCK/UNLOCK RAPIDLY WHILE DRIVING. I'VE BROWSED THIS WEB SITE AND HAVE FOUND THAT OTHER GM VEHICLES (1997 GRAND AM) HAVE HAD SIMILAR PROBLEMS.

Nov 10, 1998

SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING

3 complaints

THIS IS A FOLLOW UP OF ACOMPLAINT FILED ON 3/10/1997. AFTER SEVERAL CONVERSATIONS WITH CHEVY CORP. THEY HAVE ADVISED ME THAT THEY WILL OFFER NO ASSISTANCE IN REPAIRING MY VENTURE. THE DEALERSHIP HAS ADVISED ME THAT REPAIRS WILL COST A MINIMUM OF $2000. ADD THIS TO THE $7500 THAT I STILL OWE AND I WILL OWE $9500 ON THIS VAN. I AM AMAZED BY THE DENIAL OF CHEVY CORP. WITH ALL OF THE COMPLAINTS BY CONSUMERS WHO HAVE BLOWN HEAD GASKETS FROM DEX COOLANT. I AM ASKING THAT SOMEONE PLEASE INVESTIGATE THIS MATTER!! THIS SHOULD NOT HAVE HAPPENED WITH ONLY 75,000 MILES ON THIS VAN. THAT'S AN AVERAGE OF 12,000 MILES PER YEAR, AND I HAVE DOCCUMENTED PROOF OF REGULAR MAINTENANCE. I HAVE ALSO HAD PROBLEMS WITH THE BRAKES, SLIDING DOOR, SEAT LATCHES, AND ELECTRICAL PROBLEMS WITH POWER WINDOWS. I WILL NEVER BY ANOTHER GM PRODUCT AGAIN!!*AK

Mar 30, 2004

OVER THE PAST YEAR THE LOW COOLANT LIGHT HAS BEEN COMING ON. RECENTLY I NOTICED COOLANT ON THE FLOOR OF MY GARAGE SO I DECIDED TO TAKE THE VEHICLE IN FOR DIAGNOSIS. LEAKING INTAKE MANIFOLD GASKET AND POSSIBLE LIFTER PROBLEMS. I HAVE ALSO HAD TO HAVE THE BRAKES REPLACED A COUPLE OF TIMES AND HAVE HAD THE VEHICLE IN FOR SEVERAL RECALL RELATED ISSUES. A WEB SITE HAS BEEN SET UP TO PETITION GM TO RECALL THIS ISSUE HTTP://WWW.PETITIONONLINE.COM/MOD_PERL/SIGNED.CGI?GMCNSMRS&1 .

Jan 15, 2004

WHILE DRIVING AT 30 MPH AND WITHOUT WARNING ENGINE WOULD STALL, CAUSING THE CONSUMER TO PULL OVER. ALSO, BRAKES WERE NOT WORKING PROPERLY. *AK

Sep 30, 2003

STEERING,AIR BAGS

3 complaints

WHEN DRIVING AND MAKING LEFT TURNS, THE STEERING WHEEL LOCKS UP AND OWNER COULD NOT CONTROL VEHICLE. *AK RACK AND PINION FAILED. AFTER REPLACEMENT, AIR BAG LIGHT REMAINS ON. *TT

Jul 19, 2002

MY 19 YR OLD SON LOST ABLITY TO STEER THE VAN AFTER LEAVING THE PARKING LOT, AFTER A SOCCER GAME. THE CAR WOULD NOT STEER LEFT AND WAS HARD TO MAINTAIN DRIVING STRAIGHT WITH ANY TYPE OF CONTROL. THE VAN WAS TAKEN TO THE DEALERS THE NEXT DAY. THE DEALER TEST DROVE THE VAN AND CONFIMN THE LOST OF STEERING. I AM UNDER THE IMPRESSION FROM THE DEALER THAT ALL THE STEERING UNIT NEED TO BE REPLACED . ALSO THE DEALER REPORTED THAT THE DRIVER SIDE AIR BAG COIL BROKE WHEN THE STEERING WENT OUT AND COULD HAVE CAUSED UNEXPECTED DEPLOYMENT OF THE DRIVER SIDE AIR BAG. STEERING WAS REPAIRED UNDER EXTENTED WARRENTY. REPAIR TO DRIVER SIDE AIR BAG COIL WAS NOT UNDER WARRENTY AND PAID FOR BY CUSTOMER. ALL REPAIR HAVE BEEN COMPLETED.

May 12, 2001

THE FRONT END LOCKED UP CAUSING LOSS OF STEERING ABILITY DUE TO RACK AND PINION AND AIR BAG COIL FAILURE. *MJS

Jan 27, 2000

SERVICE BRAKES, HYDRAULIC,VISIBILITY

3 complaints

PLASTIC CLIP THAT HOLDS 2 BRAKE LINES BROKE, CAUSING BRAKE LINE TO FALL AT LEAST FOUR INCHES FROM THE GROUND. ALSO, METAL CLIP THAT HOLDS VACUUM LINE SLIDES OUT, CAUSING THE LINE TO FALL DOWN AT LEAST 2 INCHES FROM THE GROUND. FINALLY, WINDSHIELD WIPERS ARE STILL DEFECTIVE EVEN AFTER RECALL WAS PERFORMED. RECALL 98V072000. *AK

Feb 16, 1999

PLASTIC CLIP THAT HOLDS 2 BRAKE LINES BROKE, CAUSING ONE OF THE BRAKE LINES TO FALL AT LEAST FOUR INCHES FROM THE GROUND. ALSO, METAL CLIP THAT HOLDS VACUUM LINE SLIDES OUT, CAUSING THE LINE TO FALL AT LEAST 2 INCHES FROM THE GROUND. FINALLY, WINDSHIELD WIPERS ARE STILL DEFECTIVE EVEN AFTER RECALLWAS PERFORMED. RECALL 98V072000. *AK

Feb 16, 1999

PLASTIC CLIP THAT HOLDS TWO BRAKE LINES BROKE, CAUSING ONE OF THE BRAKE LINES TO FALL AT LEAST 4 INCHES FROM THE GROUND, ALSO, METAL CLIP THE HOLDS VACUUM LINE SLIDES OUT, CAUSING THE LINE TO FALL AT LEAST TWO INCHES FROM THE GROUND. FINALLY, WINDSHIELD WIPERS ARE STILL DEFECTIVE EVEN AFTER RECALL WAS PERFORMED. RECALL 98V072000. *AK

Feb 16, 1999

ENGINE AND ENGINE COOLING,POWER TRAIN

2 complaints

GENERAL MOTORS DEX-COOL RUINED OUR COOLING SYSTEM IN OUR 97 CHEVY VENTURE. HAVE HAD TO REPLACE ENTIRE COOLING SYSTEM AND NOW CRANKSHAFT HAS GONE BAD. WE HAVE SPENT OVER $2000 IN REPAIRS. VAN STARTED HAVING PROBLEMS AT 80,000MILES. VAN ONLY HAS 110,000 MILES. WE ARE OVERWHELMED AND EXTREMELY FRUSTRATED. WE WOULD HAVE REPLACE THE COOLANT IF WE WOULD HAVE KNOW ABOUT THE PROBLEMS THE DEX-COOL CAUSED. WE FEEL WE HAVE BEEN DENIED VERY IMPORTANT INFORMATION IN REGARDS TO MAINTAINING OUR VEHICLE. CONSUMERS NEED TO BE MADE AWARE OF THE PROBLEMS WITH DEX-COOL COOLANT!!!!!!! *TR

Mar 12, 2009

WE OWN A 1997 CHEVY VENTURE AND I AM FEARFUL THAT I WILL BE STRANDED ON THE SIDE OF THE ROAD WITH MY CHILDREN BECAUSE THE TRANSMISSION LIGHT KEEPS COMING ON AND WE ALREADY HAD TO REPLACE THE HEAD GASKET. THIS NEARLY HAPPENED AT OCTOBER OF 2003. NOW THERE IS A TICKING NOISE. THIS HAS BEEN IN THE SHOP MANY TIMES. WE BOUGHT THE VEHICLE NEW AND HAVE HAD NOTHING BUT TROUBLE. *LA

Jan 08, 2004

STEERING,SERVICE BRAKES, HYDRAULIC

2 complaints

I AM THE OWNER OF A 1997 VENTURE CHEVROLET VAN THAT I PURCHASED IN MAY OF 1997. I HAVE SEVERAL CONCERNS AFTER REVIEWING YOUR WEB SITE. FIRST, I JUST CHARGED ON MY CREDIT CARD ALMOST $2,000 (DECEMBER 2003) TO FIX THE RACK AND PINION STEERING AND TO REPLACE THE POWER STEERING PUMP. THERE WAS A RECALL IN NOVEMBER 2002 THAT I WAS NOT NOTIFIED FOR THE RACK AND PINION. SECOND, I HAVE JUST LEARNED THAT THERE IS A RECALL RELATED TO THE POWER PUMP STEERING. IT IS NOT BY CHANCE THAT BOTH OF THESE ITEMS HAVE MALFUNCTIONED ON MY VEHICLE. I HAVE EXPERIENCED THE EXERTION ON MORE PRESSURE TO MAKE TURNS AND THIS IS SOME OF THE ISSUES THAT ARE RELATED TO THE RECALL. I CAN NOT GIVE A SPECIFIC DATE OF THE INCIDENTS WHEN THE ISSUES FIRST STARTED BUT IT IS FAIR TO SAY IT STARTED SOMETIME IN 2003. WHAT PROCEDURES SHOULD I FOLLOW TO GET THESE CHARGES TAKEN OFF OF MY CREDIT CARD? SINCE I PAID FOR OR IS CHARGED TO MY CREDIT CARD, I CAN NOT GET THE REPAIRS FREE. IF YOU WOULD LIKE TO HAVE A COPY OF BILLS - PLEASE LET ME KNOW. ALSO, I HAD AN ISSUE WITH THE LEAKING OF BREAK FLUID IN 2001. AFTER VIEWING YOUR WEB SITE IT APPEARS THAT THIS COULD HAVE BEEN CAUSED BY ANOTHER DEFECT. I DO NOT THINK IT IS JUST BY CHANCE THE THREE MAJOR REPAIRS THAT I HAVE PAID FOR ON MY VEHICLE ARE RECALLS FROM YOUR ORGANIZATION. *LA

Jan 12, 2004

LOSS OF POWER STEERING AND POWER BRAKE ASSISTED WHEN GOING THROUGH SHALLOW PUDDLE. BATTERY LIGHT WENT ON AND OFF. ENGINE LIGHT WENT ON AND OFF. AT THE TIME OF THE INCIDENT, IT WAS RAINING AND THE ROAD WAS WET WITH SOME PUDDLE IN THE ROAD. WHEN I HAVE TO USE THE RIGHT LANE TO MAKE RIGHT OR LEFT TURN, I HAVE TO GO THROUGH SOME WATER THAT PONDED ALONG THE GUTTER LINE, THE STEERING SEIZE ON ME AND REQUIRED FORCEFUL TURN. BRAKE PADDLE WAS HARD TO PRESS AND DID NOT STOP THE VEHICLE APPROPRIATELY.*AK

Jul 14, 2002

FUEL SYSTEM, OTHER

2 complaints

FUEL PUMP FAILED WITH ONLY 65,000 MILES ON THE CAR.*AK

Nov 05, 2003

FUEL GAUGE FAILED CAUSING IT TO READ 1/4 TANK WHEN VEHICLE IS OUT OF FUEL.

Jun 02, 1999

EQUIPMENT

2 complaints

THE SPARE TIRE HOIST CABLE SNAPPED AND DROPPED THE SPARE ON THE GROUND DURING NORMAL DRIVING CONDITIONS. COROSION OF THE CABLE IS EVIDENT. I FOUND TWO WEB SITES WHERE A RECALL WAS MENTIONED OF THIS (WWW.WESTERNDRIVER.COM AND WWW.CANADIANDRIVER.COM) BUT FOUND NO INFORMATION HERE. I MUST NOT BE THE ONLY PERSON TO HAVE THIS PROBLEM. *AK

Jun 27, 2002

WHILE DRIVING SPARE TIRE CABLE BROKE, CAUSING THE TIRE TO FALL INTO TRAFFIC, CAUSE UNKNOWN. TIRE WAS HELD AGAINST THE BOTTOM WITH WINCH CABLE ASSEMBLY. *AK *ML

May 12, 2000

WHEELS

2 complaints

AFTER HAVING THE TIRES REPLACED THE CONSUMER NOTICED A VIBRATION. UPON INSPECTION HE NOTICED THAT 3 OF 5 LUG NUTS WERE CRACKED AND ONE WAS LOOSE. IT APPEAR THAT THE LUGS WERE OVERTIGHTED WHEN THE TIRES WERE REPLACEDNLM

Jun 08, 2000

THE CAM-KIT IN VEHICLE IS UNADJUSTABLE THEREFORE THE TIRES CANNOT BE ALIGNED WITHOUT CAUSING EXCESSIVE TIRE WEAR.

Jan 04, 1998

AIR BAGS,VEHICLE SPEED CONTROL

2 complaints

WHEN CONSUMER'S SON WAS DRIVING ABOUT 35 MPH, HE WAS TRYING TO STEP ON BRAKE PEDAL TO REDUCE SPEED, BUT VEHICLE DID NOT REDUCE SPEED, IT ACCELERATED. FRONT OF VEHICLE STRUCK A TELEPHONE POLE, AND NONE OF THE AIR BAGS DEPLOYED. *AK

Mar 01, 1999

Crash: 1

Injuries: 1

HAD BACKED VEHICLE UP & HIT TELPHONE POLE. VEHICLE SUDDENLY ACCELERATED OUT OF DRIVEWAY. PUT FOOT ON BRAKES TO STOP & HELD STEERING WHEEL. VEHICLE DID 21 FT SLIDE BEFORE HITTING BUILDING. AIR BAGS DID NOT DEPLOY. ABS WORKED. TOOK TO DEALER & TOLD NOTHING WAS WRONG. *AK

Dec 30, 1997

Crash: 1

ENGINE

1 complaint

TL* THE CONTACT OWNS A 1997 CHEVROLET VENTURE. WITHIN LESS THAN 30 DAYS OF OWNING THE VEHICLE, THE SERVICE ENGINE LIGHT AND THE COOLANT LIGHT RANDOMLY KEPT ILLUMINATING. THE CONTACT STATED THAT THE VEHICLE OVERHEATED. THE MECHANIC WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWAITING THE DIAGNOSTIC RESULTS. THE CONTACT RECEIVED NO SOLUTION FROM THE MECHANIC AND WAS UNCERTAIN OF WHAT NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Aug 02, 2016

ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,VISIBILITY

1 complaint

I HAVE OWNED 3 CHEVY VENTURE MINIVANS OVER THE PAST 10 YEARS. ALL OF THEM HAD THE SAME PROBLEMS, THE SIGNAL AND HEAD LIGHTS GO OUT, THE WINDOW SWITCH GOES OUT AND FINALLY THE HEAD GASKET GOES. THEY RUN GREAT UNTIL THE DAY IT STARTS OVERHEATING, THEN YOUR OUT A VEHICLE. EVERYONE I KNOW WHO HAS A VENTURE HAS HAD AT LEAST ONE OF THESE PROBLEMS WITH THEIR VEHICLE. *TR

May 06, 2010

STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

1 complaint

NEEDS REPLACED FRONTEND HUBS ,TIEROD,PINION REPAIRS/RECALL THIS VAN NEEDS A NEW OWNER!!! NOTHING BUT COSTLY REPAIRS CHEVY NEEDS TO RECALL ALL THEM VENTURES. *TR

Mar 15, 2009

POWER TRAIN,EQUIPMENT

1 complaint

I HAVE A 1997 CHEVROLET VENTURE AND I HAVE HAD A LOT OF TRANSMISSION PROBLEMS SINCE I BOUGHT IT. I GOT THE VEHICLE IN 2003 USED. THE DAY I BOUGHT IT THE TRANSMISSION FAILED. I HAD IT TAKEN TO THE DEALER AND WATCHED THEM TAKE A NEW TRANSMISSION OUT OF A CRATE AND PUT IT IN. AFTER THAT IT WAS BACK IN THE SHOP 3 MORE TIMES OVER THE NEXT YEAR FOR PROBLEMS. WHEN I WOULD GO THROUGH A YIELD REQUIRING ME TO SPEED UP SUCH AS GETTING ON THE INTERSTATE IT WOULD REV UP AS IF IT WERE IN NEUTRAL , ALMOST CAUSING ME TO GET HIT ON SEVERAL OCCASIONS. WHEN I WOULD TAKE MY FOOT OFF THE GAS AND THEN TRY AGAIN IT WOULD GRAB AND TAKE OFF. ALL THREE TIMES THEY REBUILT THE WHOLE TRANSMISSION. NOW THE SHIFT SENSORS ARE GOING OUT AND EVEN THE LOCAL DEALER SAID THIS SHOULD NOT BE HAPPENING AT ONLY 35,000 MILES. EVEN THOUGH THE TRANSMISSION IS STILL UNDER WARRANTY, THE DEALER THAT PUT THE TRANSMISSION IN HAS PURGED THEIR SYSTEM AND MY INFORMATION WAS KICKED OUT AND I CANNOT FIND THE ORIGINAL PAPERWORK. WHAT CAN I DO TO KEEP FROM HAVING TO PAY FOR A DEFECTIVE INTERNAL TRANSMISSION PART THAT IS EXPENSIVE TO HAVE PUT IN. *TR

Jul 29, 2008

VISIBILITY,EQUIPMENT

1 complaint

MY 1997 CHEVROLET VENTURE VIN [XXX], WIPERS WOULD NOT PARK IN CORRECT POSITION. I TOOK IT TO A MECHANIC AND HE TOLD ME HE FOUND A CAMPAIGN LISTED (97005 FEB 97) FOR THE PROBLEM. I THEN TOOK IT TO THE CHEVY DEALER AND WAS TOLD MY VEHICLE VIN NUMBER WAS NOT INCLUDED IN THE CAMPAIGN. THE DEALER REPLACED THE WIPER CRANK ARM BECAUSE IT WAS BENT. THIS PARTICULAR PART WAS PART OF THE CAMPAIGN. IT COST ME $234.43 TO GET IT REPAIRED. THE WIPERS USED TO PARK WHEN IT FIRST STARTED IF YOU TURNED THEM ON AND OFF ENOUGH TIMES. FINALLY, THEY JUST STARTED STOPPING WHERE THEY WERE WHEN YOU TURNED THE VEHICLE OFF. THIS WAS OVER PROBABLY A YEARS TIME PERIOD. I JUST FOUND A REPAIR INVOICE FROM MAR 98 WHERE WE HAD TAKEN IN THE VAN BECAUSE WIPERS WOULD NOT PARK. I FEEL MY VEHICLE SHOULD BE ADDED TO THE CAMPAIGN AND SHOULD BE COVERED AND I SHOULD BE REIMBURSED. *JB UDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 16, 2006

POWER TRAIN,EXTERIOR LIGHTING

1 complaint

DT: THE CONTACT OWNS A 1997 CHEVROLET VENTURE. THE HEADLIGHT COVERS CAME OFF OF THE VEHICLE. IT COSTS $178.00 PLUS TAX FOR EACH OF THE HEADLIGHT COVERS TO BE REPAIRED. ABOUT SIX MONTH AGO ONE OF THE HEADLIGHT COVERS CAME OFF, AND A COUPLE OF DAYS AGO, THE OTHER HEADLIGHT COVER CAME OFF. THE ENTIRE HEADLIGHT ASSEMBLY HAS TO BE REPLACED TO CORRECT THE PROBLEM. THE GM MANUFACTURER TOLD HER THAT THIS WAS THE FIRST TIME THAT HE HEARD OF THIS PROBLEM. ALSO, THE CONTACT HAD AUTOMATIC TRANSMISSION PROBLEMS. THE TRANSMISSION SLIPPED. THE FIRST TIME IT GOT STUCK IN SECOND GEAR. THE TRANSMISSION WAS REPLACED TWICE. THE FIRST TIME AT ONLY 26,000 MILES, AND THE SECOND TIME AT 26,100 MILES. BOTH TIMES WAS REPLACED UNDER WARRANTY. AFTER THE SECOND TRANSMISSION WAS REPLACED IT HAD ONLY 78,000 MILES ON IT. WHILE ON VACATION AND DRIVING ON THE INTERSTATE THE TRANSMISSION QUIT. HAD TO COAST OFF TO THE SIDE OF THE ROAD. THAT TRANSMISSION WAS REPLACED WITH A MODIFIED TRANSMISSION, AND AS OF RIGHT NOW, THE PROBLEM DID NOT RECUR. ALL THE DEALERSHIPS THAT THE CONTACT CHECKED TO GET A NEW TRANSMISSION SAID THAT THERE WHERE NO TRANSMISSIONS AROUND BECAUSE THEY WERE REDESIGNING ALL OF THE TRANSMISSIONS. THE VEHICLE WAS TOWED HOME. SHE CONTACTED GM MANUFACTURER, AND THEY WOULD NOT DO ANYTHING ABOUT IT BECAUSE THE VEHICLE HAD OVER 100,000 MILES. *AK

Aug 31, 2005

SERVICE BRAKES, HYDRAULIC,VISIBILITY,SEAT BELTS,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER

1 complaint

THE SEAT BELTS DID NOT WORK, THEY WERE DEFECTIVE. TOOK VEHICLE TO THE DEALER THREE TIMES, BUT THEY WANTED CONSUMER TO PAY FOR IT. CONSUMER FELT THAT MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIRS. ALSO, THE SLIDING DOOR MOTOR ON 1997 CHEVROLET VENTURE IS DEFECTIVE. CONSUMER PAID FOR REPAIRS 3 DIFFERENT TIMES, BUT IT KEPT BREAKING.*AK PASSENGER SIDE WINDOW SWITCH FAILED. WIPER MODULE SHORTED OUT. THE VEHICLE ABS LIGHT ILLUMINATED. THE DEALER FOUND A BAD CONNECTION AT THE EBCM. ALSO FOUND BOTH TRACTION BULBS WERE MISSING. *NM

Jul 08, 2005

AIR BAGS,ELECTRICAL SYSTEM

1 complaint

WHILE THE VEHICLE WAS PARKED CONSUMER NOTICED THAT THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THIS CAUSED THE HORN TO BECOME INOPERATIVE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *AK. VEHICLE WA SRECALLED FOR STEERING RACK AND PINION REPLACEMENT. AFTER IT WAS REPLACED THE AIR BAG LIGHT CAME ON AND COULDN'T BE RESET, THE SENSOR UNIT SHORTED OUT AND BURNE DALL TAIL LIGHTS. CONSUMER TALKED TO SEVERAL PEOPLE WHO HAD THE SAME PROBLEM. CONSUMER CLAIMED HE WAS 68 YEARS OF AGE AND WAS TOLD THAT VEHICLE COULDN'T BE DRIVEN WITHOUT AIR BAGS BEING USED IN WHICH CASE THEY WERE WRONG.CONSUMER DRIVES ABOUT 3000 MILES PER WEEK AS A DELIVERY PERSON FOR A FURNACE COMPANY AND ALWAY USED SEAT BELTS. *AK

Dec 13, 2004

STEERING,EXTERIOR LIGHTING,VISIBILITY,SEAT BELTS,TIRES

1 complaint

WHILE DRIVING, THE RIGHT SIDE VIEW MIRROR FELL COMPLETELY OFF. THE SEAT BELT WAS DAMAGED ON THE SECOND ROW PASSENGER SIDE. THE HEAD LIGHT COVERS CONTINUOUSLY FELL OFF. THE CONSUMER HAD TO REPLACE THE BULBS CONSTANTLY. THE CONSUMER TOOK THE VEHICLE TO THE MECHANIC TO HAVE THE TIRES CHANGED AND WAS TOLD THE TIRE ROD WAS BENT AND THAT IT COULD NOT BE FIXED. PLEASE PROVIDE ANY FURTHER INFORMATION.

Nov 01, 2004

ENGINE AND ENGINE COOLING,EQUIPMENT

1 complaint

DEFECTIVE INTAKE MANIFOLD GASKET REPAIRED 4-TIMES REPLY DIRECTLY TO THE CONSTITUENT. *BF THE DEALER REFUSED TO REPAIR THE CONSUMER'S A/C UNTIL THE MANIFOLD GASKET WAS REPAIRED. THE VEHICLE TRANSMISSION FLUID BURNED AND THE PCV VALVE WAS GUMMED WITH DEXCOOL. THE SERPENTINE WAS WORN OUT. *NM

Oct 18, 2004

STEERING,EQUIPMENT

1 complaint

THE CAMPAIGN 02049 WAS COMPLETED ON 30 APRIL 2003 THE DEALER REPLACED THE POWER STEERING BEARING. THE VEHICLE STEERING SLOWLY BECAME STIFF AND GAVE RESISTANCE IN MAY 2004 WHEN TURNING OR MAKING STEERING CORRECTIONS. I TOOK IT TO THE DEALER IN JUNE OR JULY AS IT WAS GETTING WORSE. ON THE WAY TO THE DEALER IT REQUIRED A LOT OF EXERTION TO STEER. THE DEALER INFORMED ME THE RACK AND PINION FAILED AND NEEDED REPLACED. I ASKED ABOUT THE RECALL TO CHECK THE GEAR AND IF IT WOULD BE COVERED UNDER THAT RECALL. HE STATED NO NOT RELATED. AFTER THE REPAIR THE VEHICLE WAS BEHAVING ERRATICALLY ON THE ROAD. STEERING CORRECTIONS WERE SLOPPY YOU HAD TO MOVE IT LEFT OR RIGHT 3 OR MORE INCHES TO TURN. I TOOK IT BACK TO THE DEALER HE HAD SOME ADJUSTMENT DONE AND THE STEERING SEEMED FINE. ONLY NOW A GROANING CLUNK UPON TURNS AND ACCELERATION. I WAITED A FEW DAYS THEN A COMPONENT FELL FROM THE UNDERSIDE ONTO MY DRIVEWAY. I TOOK THE VEHICLE BACK AGAIN AND VOICED MY CONCERNS OVER THE COMPONENT AND THE NOISE. THE DEALER SAID THEY COULD NOT DUPLICATE THE NOISE AND THAT THE COMPONENT WAS NO PROBLEM ONLY A LOOSE WIRE BRACKET. I ASKED TO SPEAK TO THE MECHANIC AND DROVE AROUND TO SHOW HIM THE NOISE. HE HEARD THE NOISE AND WOULD BE ABLE TO DUPLICATE IT. NEXT THE SERVICE WRITER TOLD ME THE STRUT BRACKETS NEEDED TO BE REPLACED. I REQUESTED THE MECHANIC TO INSPECT THE STRUTS FOR DAMAGE FROM THE FAULTY STRUT BRACKETS AND LET ME KNOW IF THEY NEEDED TO BE REPLACED. THE SERVICE WRITER CALLED AND SAID THE STRUTS WERE IN NEED OF REPLACEMENT. I HAD PURCHASED LIFETIME REPLACEMENT FROM FIRESTONE SO I HAD IT PUT BACK TOGETHER AND I PAID FOR THE REPAIRS AND DROVE OVER TO FIRESTONE TO HAVE THE STRUTS REPLACED. THE MECHANIC AT FIRESTONE SAID THE STRUTS WERE FINE BUT REPLACED THEM ANYWAY. THE ONLY ABNORMALITY THE FIRESTONE MECHANIC NOTED WAS THAT THE STRUT SPRINGS WERE NOT PROPERLY SEATED. AFTER THE STRUT REPLACEMENT THE SAME NOISE WAS PRESENT. IT IS STILL BEING REPAIRED. NOT SURE OF THE START ORIGINAL DATE). *AK

Sep 02, 2004

SERVICE BRAKES, HYDRAULIC,POWER TRAIN

1 complaint

LTR FM JAMS M. CLARK (MD) RE THE DEFECTIVE 4L60 ELECTRONICALLY CONTROLLED 4 SPEED TRANSMISSION W/OVERDRIVE IN HIS 1997 CHEVROLET FULL SIZE CONVERSION VAN, REPLY IN DUPLICATE ATTN DENISE NOOE/ANNAPOLIS OFC. *PH THE CONSUMER ALSO HAD A FULL BRAKE REPLACEMENT PERFORMED ON THE VEHICLE. *JB (1997 CHEVROLET FULL SIZE CONVERSION VAN)

Mar 05, 2004

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,EQUIPMENT

1 complaint

CONSUMER COMPLAINED ABOUT A MULTITUDE OF PROBLEMS: 1. HEADLIGHTS CAME ON AND OFF INTERMITTENTLY; 2. WHEN HITTING A BUMP IN THE ROAD, HEADLIGHTS CAME ON; 3. ENGINE OVERHEATED DUE TO LEAKING RADIATOR , AND 4. ELECTRICAL PROBLEMS, SUCH AS IGNITION AND POWER DOOR LOCKS MALFUNCTIONED REGULARLY. *AK THE VEHICLE WAS HARD TO START. THE DOOR PANELS WERE LOOSE. THE WINDSHIELD LEAKED. THE ANTI THEFT ALARM MALFUNCTIONED. REAR WINDOW WASHER MALFUNCTIONED. *NM

Mar 03, 2004

SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,EQUIPMENT

1 complaint

FROM ABOUT 40000 MILESPROBLEMS WITH THE TEMP GAUGE INDICATING ENGINE RUNNING HOT WHEN IN FACT IT NEVER WAS AND COOLANT WAS ADEQUATE MECHANIC NEVER ABLE TO FIGURE OUT 60000 INTAKE MANIFOLD REPLACED 90000 MILES ENGINE LOSING POWER AND STALLING ENGINE BLOCK CRACKED POSSIBLE AND HEAD GASKET. BRAKES NOISY WITH A GRINDING FEEL IN THE PEDAL LIGHTS ON DASH ON & OFF ABS AND COOLANT LOW WHEN NO PROBLEM EXISTS! CAR PULLS TO LEFT AND HARD TO STEER IN A PUDDLE HORN ALMOST IMPOSSIBLE TO ACTIVATE. DIRECTIONAL AND HAZARD LIGHTS FLASH WHEN BRAKES APPLIED. *AK

Feb 16, 2004

ENGINE AND ENGINE COOLING,VISIBILITY

1 complaint

TWO MONTHS AGO I TOOK MY CHEVROLET VENTURE(WITH 53,000 MILES)TO A CERTIFIED CHEVROLET REPAIR SHOP COMPLAING THAT THE LOW COOLANT LIGHT WAS ON, AND THAT MY VAN WAS EXPERIENCING A LOSS OF POWER. AFTER HAVING MY CAR IN THE SHOP FOR 8 DAYS I WAS TOLD THAT THEY COULDN'T FIND ANY PROBLEMS. I WAS CHARGED 153.00 FOR THE DIAGNOSTIC TEST AND AN OIL CHANGE. A WEEK AGO MY CAR STARTED TO OVERHEAT. I AGAIN TOOK THE VAN TO THE SHOP. I WAS TOLD THAT I NEED A BRAND NEW ENGINE AT A COST OF $5,000. I JUST FINISHED PAYING OFF THIS $27,000 VAN. NOW IT IS WORTHLESS. I DON,T UNDERSTAND. TO ADD INSULT TO INJURY I CAN NOT ROLE UP MY WINDOW ON THE DRIVERS SIDE, AS THE POWER SWITCH HAS FAILED

Jan 15, 2004

SUSPENSION,POWER TRAIN,VISIBILITY,SEAT BELTS,STRUCTURE,UNKNOWN OR OTHER

1 complaint

THE PAINT HAS PEELED OFF AND YET GM CANADA CLAIMS NO PROBLEM AND REFUSES TO HEAR OUR COMPLAINT LET ALONE ACKNOWLEDGE IT YET WE CAN SEE FOR OURSELVES ON THIS SITE THE U.S. ACKNOWLEDGEMENT! THE FLOORBOARD CRACKED UNDER THE DRIVER'S SEAT AND IT'S BEEN A DAY AND WE HAVE YET TO HEAR FROM OUR LOCAL RETAILER!

Jan 15, 2004

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,STRUCTURE

1 complaint

THE VEHICLE LEAKED COOLANT WHICH CAUSED THE VEHICLE TO OVERHEAT. *AK ALSO THE FUEL INJECTORS FAILED AND THE SLIDING DOOR DID NOT SHUT PROPERLY. *JB *NLM

Aug 22, 2003

SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

THE INTAKE MANIFOLD FAILED AND NEEDS TO BE REPLACE, ALONG WITH THE WATER PUMP. IN ADDITION, THERE IS A PROBLEM WITH THE REAR BRAKING SYSTEM CAUSING THE ABS AND TRACTION CONTOL SYSTEM NOT TO WORK. LAST MONTH THE TRANSMISSION NEEDED TO BE REPLACED. *AK

Aug 14, 2003

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

1 complaint

DESCRIPTION : I BOUGHT A USED 1997 CHEVROLET VENTURE FROM THE NORWOOD GROUP IN WARWICK, RI BACK IN SEPT 2002. APPROXIMATELY 5 WEEKS AGO I BEGAN EXPERIENCING OVERHEATING PROBLEMS. I TOOK THE VEHICLE TO PEP BOYS IN WARICK, RI FOR A DIAGNOSTIC THINKING THAT IT WAS THE THERMOSTAT. THEY RAN THE TEST AND CAME BACK WITH AN ENGINE PROBLEM, AND ADVISED ME TO TAKE THE VEHICLE BACK TO THE DEALERSHIP. I DID THIS AND THE SERVICE DEPT AT NORWOOD INFORMED ME THAT THERE WAS A PROBLEM WITH THE INTAKE MANIFOLD GASKET. AFTER HAVING MY VEHICLE FOR TWO WEEKS THEY REPAIRED THAT AND WHEN TAKING IT FOR A TEST DRIVE BEFORE RETURNING IT TO ME, THEY DECIDED THAT I NOW HAD A THROTTLE BODY PROBLEM. FIXED THAT AND TWO WEEKS LATER THE VEHICLE STARTED TO SMELL STRONGLY OF GAS. AGAIN I TOOK IT TO PEP BOYS WHERE ANOTHER DIAGNOSTIC WAS RUN AND IT WAS DETERMINED THAT THE FUEL INJECTOR, INTAKE MANIFOLD AND THE FUEL INJECTOR KIT HAD TO BE REPLACED. BACK TO NORWOOD I GO....NORWOOD ASSUMED A PORTION OF THIS REPAIR BUT IT STILL COST ME A LOT MORE MONEY THAN IT SHOULD HAVE CONSIDERING THEY HAD JUST DONE THIS WORK.LESS THAN 48 HOURS AFTER GETTING MY VEHICLE BACK, WHILE ON THE ROAD AND 120 MILES AWAY FROM HOME THE VEHICLE CAUGHT FIRE FROM UNDERNEATH. OIL IS SPRAYED ALL OVER THE VEHICLE'S EXTERIOR,THE ENGINE AND UNDERCARRIAGE. I HAD TO PAY TO HAVE THE VEHICLE TOWED BACK TO NORWOOD. THE ENGINE APPEARS TO BE SEIZED UP AND WILL NOT TURN OVER. I AM EXTREMELY DISAPPOINTED OVER THE PERFORMANCE OF THIS VEHICLE, THE DEALERSHIP AND THE CASH OUTLAY I AM HAVING FORCED UPON ME. I WANT TO KNOW WHAT CAN BE DONE IN THE WAY OF RECOURSE.*AK

Aug 13, 2003

Fire: 1

ELECTRICAL SYSTEM,AIR BAGS

1 complaint

MY 1997 CHEVROLET VENTURE WAS IN THE DRIVEWAY NO ONE IN IT AND NOT RUNNING WHEN THE PASSENGER AIR BAG SUDDENLY DEPLOYED. I WAS TOLD IT WAS A WIRING DEFECT AND WOULD COST MORE THAN THE CAR WAS WORTH TO FIX IT!! APPARENTLY WATER GOT INTO THE WIRE HARNESS. HOW IS THIS MY FAULT? THANK GOD MY KIDS WERE NOT IN THE CAR!!!*AK

Aug 09, 2003

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

I HAVE HAD TO REPLACE THE LEFT REAR BRAKE LAMP IN MY 1997 CHEVROLET VENTURE VAN A TOTAL OF THREE TIMES AND THE RIGHT REAR ONCE. AFTER REMOVING THE BULBS, I NOTICED THE BASE OF THE BULBS WERE CHARRED AND MELTED. I HAVE SERIOUS CONCERNS ABOUT THE CHARRING/MELTING EVENTUALLY CAUSING A FIRE. IF THE BULB ASSEMBLY IS PULLING ENOUGH POWER TO MELT THE BASE, SHOULDN'T THE FUSE BLOW? THE LAST INCIDENT OCCURRED WHEN MY WIFE WAS DRIVING HOME AFTER WORK WHEN ANOTHER MOTORIST TOLD HER SHE HAD NO BRAKE LIGHTS. AFTER I CHECKED THE VAN, I DETERMINED THAT BOTH BRAKE LAMPS WERE CHARRED AND MELTED. I HAVE NOT CHECKED ANY OF THE OTHER BULBS YET, BUT NOTICED ANOTHER COMPLAINT HAD BEEN FILED ABOUT THE BULBS MELTING/FUSING TO THE SOCKET. *PH

Aug 07, 2003

POWER TRAIN,VISIBILITY

1 complaint

THE TRANSMISSION WENT INTO NEUTRAL WITHOUT WARNING AND THE WIPERS MALFUNCTIONED. *JB

Mar 05, 2003

ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING

1 complaint

THE INTAKE MANIFOLD AND HEAD GASKET FAILED, AND THE HEAD LIGHT LENS FELL OUT OF PLACE. PH

Feb 15, 2003

STRUCTURE,UNKNOWN OR OTHER

1 complaint

SLIDING DOOR COMPUTER MODULE IS BAD. SOMETIMES DOOR OPENS ON ITS OWN, AND SOMETIMES AUTOMATIC CONTROL FOR DOOR DOESN'T WORK. DEALER HAS REPLACED 3 MODULES TRYING TO CORRECT THIS PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Sep 09, 2002

STEERING,SUSPENSION

1 complaint

WORSENING OVER THE COURSE OF ONE WEEK OCCURRING AT ALL SPEEDS POWER STEERING LOCKS UP WHILE TURNING LEFT. CHEVROLET DEALERSHIP CHEVY CHASE MARYLAND STATES RACK AND PINION CRACKED REQUIRING REPLACEMENT, POWER STEERING FLUSH AND HOSE REPLACEMENT, AND ALIGNMENT REQUIRED FOR TIRES AFTER PLACEMENT OF NEW RACK AND PINION. NO MENTION MADE OF HISTORY OF GM 1997 MODEL RACK AND PINION SIMILAR PROBLEMS THOUGH HISTORY OF SAME FOUND OVER INTERNET.*AK

Jul 14, 2002

ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,TIRES

1 complaint

BRIDGESTONE TIRES SHOWED SIGNS OF TREAD SEPARATION. CHEVROLET NOTIFIED, BUT STATED TIRES ARE NOT ON RECALL LIST.*AK

Jul 08, 2002

SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,SEAT BELTS,STRUCTURE

1 complaint

THE INTAKE MANIFOLD GASKET BLEW AND FILLED THE ENGINE WITH WATER, THIS IS A PROBLEM WITH THE 3.4 ENGINE THAT GM IS AWARE OF. THE SLIDING DOOR ON THE PASSENGER SIDE HAS FALLEN OFF THE VAN 4 TIMES SINCE WE HAVE HAD DEALER FIXED 3 TIMES THEN IT WAS OUT OF WARRENTY. THE FRONT AND REAR BRAKES STARTED SQUEALING WHEN THE VAN HAD 1000 MILES ON IT AND CONTINUE TO THIS DAY. GM SAYS THEY ARE DESIGNED LIKE THAT. THE SEAT BELTS IN THE VAN COME UNLATCHED AT ANY TIME, THE BELTS IN THE REAR WILL CONTIUALLY TIGHTEN WHEN YOU HIT BUMPS IN THE ROAD. GM TOLD US THAT WE WERE NOT USING THE SEATBELTS PROPERLY. THE RACK AND PINION STEERING STARTED MAKING A GROWLING NOISE IMMIDIATLY FOLLOWING THE WARRENTY RUNNING OUT. *AK

Jun 20, 2002

SERVICE BRAKES, HYDRAULIC,POWER TRAIN,EXTERIOR LIGHTING

1 complaint

HEADLAMP FELL OUT WHILE GOING DOWN THE ROAD, NEVER DID FIND IT. ANTILOCK BRAKES ARE MALFUNCTIONING, VERY UNSAFE TO DRIVE, TRANSMISSION WENT OUT VERY COSTLY TO REPAIR, ESPECIALLY WITH SO LITTLE MILES ON THIS VEHICLE. THESE PROBLEMS THAT I AM REPORTING ARE VERY COMMOM AND NEED SOME ATTENTION GRANTED TO THEM. VEHICLES COST SO MUCH AND THEN WHEN YOU HAVE TO PUT MORE MONEY INTO THEM IT CAN FINANCIALLY DRAIN YOU. PLEASE LOOK INTO THIS. THANK YOU, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Apr 24, 2002

STRUCTURE,INTERIOR LIGHTING

1 complaint

WHILE DRIVING AT 35 MPH SLIDING DOOR CAME OPEN. A SHORT TIME BEFORE CONSUMER HAD VEHICLE IN REPAIR SH0P TO GET SLIDING DOOR FIXED. *AK

Feb 04, 2002

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTING,VISIBILITY,TIRES

1 complaint

WHEN TRYING TO PROCEED FORWARD AFTER STOPPING AT STOP SIGN VEHICLE WOULD NOT GO FORWARD. TOOK VEHICLE TO DEALER, AND HAD TO REPLACE TRANSMISSION. THIS WAS THE THIRD TRANSMISSION.*AK THE TRANSMISSION FAILED REPEATEDLY. THE TURN SIGNALS STOP FLASHING WHEN BRAKES ARE PRESSED DUE TO MULTIFUNCTION SWITCH FAILURE. THE ENGINE LOOSES COOLANT AND OVERHEATED DUE TO INTAKE MANIFOLD GASKET FAILURE. REAR WIPER WAS INOPERATIVE. ABS LIGHT COMES ON DUE TO OXYGEN SENSOR FAILURE. RIGHT FRONT TIRES FAILED AND WERE REPLACED. *YH

Feb 01, 2002

ELECTRONIC STABILITY CONTROL,ELECTRICAL SYSTEM,SEAT BELTS,STRUCTURE

1 complaint

DASHBOARD LIGHTS WILL NOT AUTOMATICALLY COME ON AT NIGHT. WHEN LEANING FORWARD IN SEAT SEAT BELT COMES ON. SEAT BELT INDICATOR ALARM DOESN'T WORK. LOCKS UNLOCK AND LOCK GOING DOWN THE ROAD. MECHANIC STATED IT WAS BODY CONTROL MODULE. CONSUMER WAS TAKING VEHICLE TO THE DEALER TO CONFIRM PROBLEM.*AK

Sep 18, 2001

STEERING,ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,EQUIPMENT

1 complaint

SHORTLY AFTER PURCHASING CAR, HEADLIGHTS FILLED WITH MOISTURE CAUSING LIGHTS TO BURN OUT. DEALERSHIP STATED THERE WERE NO REPLACEMENTS EVEN MADE YET. AT ALMOST 100,000 MILES ENGINE DIED, POWER STEERING FAILED, BELT SLIPPED AND AC WENT OUT WITHIN DAYS OF EACH OTHER. 1800CHEVUSA REP "JASON" SAID "CHEVY ONLY BUILDS THEIR VEHICHLES TO LAST 100,000 MILES". NEVER AGAIN WILL I BUY CHEVY. NOT AFTER WHAT JASON SAID.*AK

Aug 13, 2001

SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE

1 complaint

FUEL PUMP WAS REPLACED LAST YEAR TO CORRECT THE PROBLEM OF VEHICLE STARTING HARD. VEHICLE IS NOW ACTING UP AGAIN AND WE ARE HAVING A HARD TIME STARTING IT. ALSO, THE VEHICLE IS STILL MAKING A LOUD CLUNKING NOISE FROM THE REAR OF THE VEHICLE. WE WERE TOLD IT WAS THE SHOCKS LAST YEAR AND HAD THEM REPLACED. OBVIOUSLY THIS WAS NOT THE CORRECT ANSWER!!! BRAKES WERE ALSO REPLACED WHEN VEHICLE WAS PURCHASED. BRAKES STILL FEEL SOFT AND ARE MAKING A GRINDING/SQUEALING NOISE.*AK

Mar 06, 2001

STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

1 complaint

HAD TO HAVE THE ENGINE REBUILT, NEW FUEL PUMP, FRONT/REAR SHOCKS & STRUTS,INTERMEDIATE STEERING SHAFT ASSEMBLY, BRAKES. I THINK THERE IS SOMETHING EXTREMELY WRONG WITH THIS VEHICLE AND IT SHOULD BE INVESTIGATED.

Dec 27, 2000

SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING

1 complaint

TOLD DEALER THAT ENGINE IS KNOCKING/MAKING A TICKING SOUND. CAN HEAR IT CLEARLY FROM WITHIN OR OUTSIDE OF THE VAN. TOOK IT TO DEALER ONCE ALREADY AND WILL BE TAKING IT AGAIN ON TUESDAY, OCTOBER 17, 2000 FOR TESTING. ENGINE IS ALSO TAKING LONGER TO START...HARD START NO MATTER IF HOT/COLD START. ALREADY HAD TO HAVE NEW BRAKES, SHOCKS AND STRUTS PUT ON THE VEHICHLE. *AK

Oct 13, 2000

STEERING,ELECTRICAL SYSTEM

1 complaint

POWER STEERING GOES OUT WHEN DRIVING THROUGH A WATER PUDDLE. BATTERY LIGHT COMES ON, AND ELECTRICAL SYSTEM MAY OR MAY NOT STOP.

Oct 11, 2000

SUSPENSION,FUEL SYSTEM, GASOLINE

1 complaint

SHORTLY AFTER PURCHASE, HEARD BANGING/THUMPING NOISE IN REAR WHEN STOPPING AND ACCELERATING. HAPPENS WHEN TANK IS FULL OR 3/4 FULL ONLY. REPLACED SHOCKS AND GAS TANK. CONTINUE TO HAVE PROBLEM AND DEALER/MFG UNABLE TO DETERMINE CAUSE. VERY ANNOYING AND FRUSTRATING THAT MANUFACTURER CAN'T CORRECT OBVIOUS PROBLEM.*AK

Jul 07, 2000

SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

1 complaint

CAR SHUT DOWN ON TWO SEPARATE OCCASSIONS. INSPECTION AFTER SECOND FAILURE AT AUTO SHOP INDICATED FUEL PUMP WIRING HARNESS CONNECTOR UNDER LEFT MIDDLE PASSENGER SEAT WAS FILLED WITH WATER AND SEVERELY CORRODED, CAUSING ELECTRICAL SHORT. SIMILAR CONNECTOR FOR ABS BRAKES ALSO SHOWS SIMILAR PROBLEM, BUT HAS NOT YET FAILED. MECHANIC ASKED FOR REPLACEMENT PIGTAIL. GM TOLD THEM ONLY ENTIRE HARNESS WAS AVAILABLE (ENGINE HARNESS ETC). SHOP CUT CONNECTOR OFF AND SPLICED WIRES WITH SOLDER.*AK

May 26, 2000

STEERING,POWER TRAIN

1 complaint

STEERING COLUMN STOPPED FUNCTIONING. ALSO, BEARINGS BROKE SOMEWHERE UNDER DRIVESHAFT. *AK

Mar 07, 2000

EXTERIOR LIGHTING,VISIBILITY,STRUCTURE,EQUIPMENT

1 complaint

#1. STEREO PANEL IS EXTREMELY HOT WITH LIGHTS ON & DRIVING A WHILE, THERE IS ALSO A BURING SMELL. IT HAS BEEN WORKED ON TWICE, REPLACED ONCE AND STILL YOU CAN BURN YOUR FINGERS. #2. DEFOGGER TAKES FOREVER TO DEFOG IN THE MORNING, SOMETIMES IT MAKES VISIBILITY WORSE. #3. INTERIOR ROOF HAS BEEN HANGING DOWN SINCE THE DAY I BOUGHT THE VAN AND HAS GOTTEN WORSE. #4. MY HEADLIGHTS HAVE BEEN REPLACED MANY TIMES BECAUSE OF CONDENSATION(AT LEAST 4 TIMES). #5. BRAKES. THE DEALERSHIP SAID I NEEDED NEW BRAKES BUT NOT UNDER WARRANTY SO I HAD THEM CHECKED ELSEWHERE. I NEEDED NEW BRAKES (FRONT). IT COST ME OVER$700 TO REPLACE. THEY SAID THEY WERE GRINDED DOWN ALL THE WAY AND I SHOULD HAVE BEEN ABLE TO GRIND 2 TIMES BEFORE REPLACING. I HAVE THE PARTS. THEY SAID THE BRAKES SHOULD NOT HAVE BEEN THIS FAR DOWN SO SOON, TOO PREMATURELY. I HAVE THE BILL WITH THE MECHANICS COMMENTS AND II WOULD LIKE REIMBURSEMENT FROM GM. #6. SIDE CONTROL PANEL PLASTIC IS BROKEN AND CONTROLS NO LONGER ALL WORK. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE SINCE THE DAY I BOUGHT IT. I WILL BE FILLING OUT ANOTHER FORM TO FILE THE REMAINDER OF THE PROBLEMS.

Mar 02, 2000

STEERING,SEAT BELTS,STRUCTURE,SEATS,EQUIPMENT

1 complaint

#1. IT IS VERY HEAVY TO PUSH UP THE TAILGATE WITHOUT THE USE OF THE HYDRAULICS. IT GOES UP EASILY ONLY PART OF THE WAY. #2. MY SEAT AND POCKET SHOULD NOT BE RIPPING AS EASILY AS THEY HAVE. I DO NOT HAVE LITTLE KIDS TUGGING AT THEM. #3. THE CIGARETTE LIGHTER DOES NOT WORK . IT HAS BEEN ALLEGEDLY FIXED SEVERAL TIMES. #4. THE INTERIOR SIDE DOOR PANELS ARE HARD PLASTIC AND THEY ARE ATTACHED BY VELCRO. THEY DON'T ALWAYS STICK TO THE VELCRO AND COME LOOSE. ONE HAS ALREADY BROKEN AND REPLACED. THEY ARE STILL LOOSE. #5. THE FRONT SEATBELTS DON'T RETRACT ALL THE WAY ON THEIR OWN AND THE FRONT PASSENGER'S SEATBELT TWISTS ON A REGULAR BASIS. #6. THE RANGE OF DISTANCE ON THE REMOTE KEYLESS ENTRY IS BEING BASICALLY ON TOP OF THE VEHICLE. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE SINCE THE DAY I BOUGHT IT . IT IS MY FIRST AMERICAN MADE VEHICLE AND PROBABLY MY LAST. I THINK I REALLY BOUGHT A LEMON. *AK

Mar 02, 2000

SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

1 complaint

WHILE DRIVING ON HIGHWAY, I DROVE OVER DEBRIS (TREE LIMB) ON HIGHWAY WHILE PASSING SEMI AT APPROX. 65 MPH. WHEN I RAN OVER BRANCH, ALL VEHICLE ELECTRICAL AND BRAKING SYSTEMS SUDDENLY WENT OFF, RESULTING IN LOSS OF LIGHTS, POWER BRAKES, POWER STEERING, SIGNALS, AND POWER FROM ENGINE - A TOTAL SHUTDOWN. I WRESTLED VAN TO SIDE OF ROAD AND HAD TOWED TO TOWN (WHILE ON XMAS TRIP, TRAVELLING THRU OK). AFTER TOWED TO DEALER (CLOSED, AT NIGHT), I CHECKED UNDER VAN TO FIND A MALE AND FEMALE PLUG FOR WIRING HARNESS DISCONNECTED AND HANGLING DOWN MIDWAY FROM FRONT TO REAR ON DRIVERS SIDE. I PLUGGED TWO BACK TOGETHER AND VAN WORKED PERFECTLY WITH NO FURTHER PROBLEMS. ALTHO THERE WERE NO ACCIDENTS, INJURIES, IF MY WIFE OR DAUGHTER HAD BEEN DRIVING, THEY PROBABLY WOULD NOT HAVE BEEN ABLE TO STAY IN CONTROL, PULL VAN TO SIDE OF ROAD. I BELEIVE THAT CONNECTOR PLUG OF THIS CRUCIAL HARNESS SHOULD BE BETTER PROTECTED FROM UNINTENDED DISCONNECTION. I WAITED THIS LONG TO REPORT SINCE I REPORTED PROBLEM VERBALLY TO DEALER IMMEDIATELY AFTER TRIP AND JUST FOUND OUT THIS SITE EXISTS. I JUST BOUGHT A 2000 VENTURE VAN, AND HARNESS/CONNECTION HAS CHANGED SLIGHTLY BUT STILL SEEMS SUSCEPTIBLE (I TAPED CONNECTORS TO RECEPTACLES AS A PRECAUTION). *AK

Jan 24, 2000

FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

1 complaint

VEHICLE WAS TURNED OFF FOR APPROXIMATELY TEN MINUTES WHEN VEHICLE CAUGHT FIRE UNDERNEATH AROUND GAS TANK, FIRE DEPARTMENT WAS CALLED, AND DETERMINED THE CAUSE TO HAV EBEEN AN ELECTRICAL PROBLEM OR A PIN HOLE IN THE GAS TANK. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Dec 21, 1999

Fire: 1

SEAT BELTS,STRUCTURE

1 complaint

POWER SLIDING DOORS OPEN AND CLOSE BY THEMSELVES. WHEN PUSHING BUTTON TO CLOSE DOOR, IT WILL NOT CLOSE. WHILE DRIVING DOOR WOULD SLIDE OPEN ON ITS OWN. ALSO, CHILD SAFETY SEAT LOCATED ON THAT SIDE WOULD NOT CLOSE. *AK

Oct 07, 1999

SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

ABS BRAKE SYSTEM NOT WORKING PROPERLY. EXTENDED STOPPING DISTANCE. RAPID PULSATING NOISE HAS CHANGED TO LONG GRINDING NOISE WHEN SYSTEM ENGAGES. FEELS LIKE WHEELS LOCK TO LONG BEFORE SYSTEM ENGAGES. THEN IT FEELS LIKE WHEELS LOCK AND UNLOCK TO LONG OF A TIME. DEALER CLAIMS NOTHING IS WRONG. HORN DID NOT WORK WHEN TURNED SIDE-WAYS OR UP-SIDE DOWN. TOOK 4 SERVICE CALLS TO CORRECT. HORN WORKS BUT IT IS STILL HARD TO FIND THE "SWEET" SPOT TO ACTIVATE. AUDIO TAPE DECK HOUSING HEATS UP TO 150 DEGREES WHEN HEATER IS ON FOR 2 HOURS. DEALER CANNOT CORRECT AFTER 4 TRYS. AUTO SLIDING SIDE DOOR WOULD RANDOMLY REOPEN AAFTER CLOSING. 4 SERVICE CALLS TO CORRECT PROBLEM. CLIPS HOLDING REAR BRAKE LINE CAME OFF LEAVING LINE DRAGGING ON STREET. REAR BRAKES GRIND AFTER CAR HAS SAT FOR 1/2 HOUR. DEALER COULDN'T FIX.

Oct 07, 1999

STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,EQUIPMENT

1 complaint

NO SUMMARY.

Sep 26, 1999

TRAILER HITCHES

1 complaint

PIG TAIL NOT INSTALLED PROPERLY ON VAN. MJS

Sep 03, 1999

POWER TRAIN,STRUCTURE

1 complaint

WHILE DRIVING ON AN INCLINE OR HILL, VEHICLE WILL ROLL. THE DEALER HAS ATTEMPTED TO REPAIR VEHICLE SEVERAL TIMES , BUT THE PROBLEM STILL EXISTS. ALSO, AUTOMATIC SLIDING DOOR SHUTS ON PASSENGERS WHEN THEY ARE GETTING IN/OUT OF VEHICLE. ALSO, SLIDING DOOR LOCKS ON ITS OWN. THE DEALER REPAIRED VEHICLE. MANUFACTURER HAS BEEN NOTIFIED. *AK

May 07, 1999

LATCHES/LOCKS/LINKAGES,ELECTRICAL SYSTEM

1 complaint

DOOR LOCKS WOULD NOT RELEASE WHEN STARTING VEHICLE. ALSO, HORN & LIGHTS WOULD GO OFF. THEN THE LOCKS WOULD GO UP/DOWN ON THEIR OWN. HAVE BEEN TO DEALER SEVERAL TIMES FOR LOCKING PROBLEM. *AK

Apr 26, 1999

STRUCTURE,VEHICLE SPEED CONTROL

1 complaint

DURING MOMENTS OF HIGH EXCELLERATION, ENTERING FREEWAY, VAN LOSES POWER - GAINS POWER - LOSES POWER CAUSING LURCHING AND PLACES ME IN PERIL FROM TRAFFIC.....DRIVER'S DOOR LOCKS SPORATICALLY (AT AN EVER INCREASING RATE) AND SYSTEM HAD AN EPISODE OF LOCK/UNLOCK/LOCK IN FAST SUCCESSION OVER A PERIOD OF 20 MINUTES. THE DOORS LEFT MY MOTHER (72) AND ME (DISABLED) IN A LOCKED VAN AND THE LOCK/UNLOCK BUTTONS ON BOTH SIDES WERE DISABLED AND DID NOT WORK. *MJS

Apr 13, 1999

FUEL SYSTEM, OTHER,POWER TRAIN

1 complaint

ODOMETER & FUEL GAUGE EXPERIENCING FAILURE. *YC

Feb 01, 1999

CHILD SEAT

1 complaint

VEHICLE HAS TWO BUILT-IN CAR SEATS THAT CONTAIN A SHOULDER HARNESS CLIP THAT COMES APART EASILY WHEN CONSUMER TOUCHES IT, CAUSING LOSS OF PROTECTION. *AK

May 19, 1998

SERVICE BRAKES, HYDRAULIC,AIR BAGS,SEAT BELTS

1 complaint

ABS BRAKES FAILED, RESULTING IN LOSS OF CONTROL/COLLISION. NO DEPLOYMENT OF DRIVER'S/PASSENGER'S AIR BAGS UPON IMPACT. ALSO, DRIVER'S SEAT BELT CAME UNFASTENED.

Apr 30, 1998

Injuries: 1

STEERING,SEAT BELTS,SEATS,ELECTRICAL SYSTEM

1 complaint

SEAT BELTS ON THE PASSENGER'S/DRIVERS/SECOND ROW, AND THE LAST ROW GET STUCK, CANNOT BE PULL OUT FOR BUCKLING UP. SOMETIMES LEAVING THE PASSENGERS WITHOUT PROTECTION. CONSUMER HAD TAKEN THE VEHICLE FIVE TIMES TO DEALER FOR THE SAME PROBLEM. IN ADDITION, HORN EXTREMELY HARD TO BEEP/ALARM SYSTEM MALFUNCTIONED, AND SECOND ROW- REAR SEAT DOES NOT LOCK INTO PLACE. *AK

Mar 17, 1998

SUSPENSION,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,INTERIOR LIGHTING,EQUIPMENT

1 complaint

WHEN DRIVING AND REACHING A SPEED OF 50MPH OR MORE THE STEERING COLUMN SHAKES VIOLENTLY LIKE IT'S GOING TO SEPARATE FROM THE STEERING BOX. TOOK IN TO DEALER AND THEY CAN NOT FIND ANYTHING WRONG. *AK ALSO THE CRUISE CONTROL WAS INOPERATIVE, THE A/C WAS NOT BLOWING COOL AIR DUE TO A LEAK FROM THE COMPRESSOR, THERE WAS A SMELL OF RAW EGGS DUE TO FUEL INJECTORS LEAKING, AND THE DOME LIGHTS WERE INOPERATIVE, THE LEFT COAT HOOF FELL OUT OF ROOF.*JB

Sep 12, 1997

1997 CHEVROLET Venture Problems & Complaints

Complaints by Component

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