235
Complaints Reported

Complaints by Component

ENGINE AND ENGINE COOLING
34 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO OVERHEAT AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE OIL PRESSURE SENDING UNIT, WATER PUMP, THERMOSTAT AND RADIATOR CAP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED YET THE REPAIR FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO ADVISED THE CONTACT THAT THE MOTOR ALSO NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 123,000 AND THE CURRENT MILEAGE WAS 126,000.
Apr 03, 2012
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE PARKED, THE CONTACT NOTICED THAT COOLANT WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE LOWER INTAKE MANIFOLD WAS LEAKING COOLANT. THE GASKETS FOR THE LOWER INTAKE MANIFOLD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Mar 26, 2012
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT NOTICED ANTI-FREEZE AND WATER ON THE GARAGE FLOOR WHERE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE HEAD GASKET AND INTAKE MANIFOLD WOULD NEED REPLACING. THERE WERE NO RECALLS FOR THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,103.
May 24, 2011
JANUARY 4,2011 PHILADELPHIA, PA. I FIRST NOTICE IN AUG 2010 THAT MY 2002 CHEVY VENTURE WAS MAKING NOISE AND OVERHEATING WAS TOLD BY A MECHANIC IT WAS MY WHEEL BEARINGS AND MY THERMOSTAT GOT THAT REPAIRED THAT COST ABOUT $425.00 THEN THE VAN KEPT OVERHEATING AND CUTTING OFF WENT BACK TO THE MECHANIC AND WAS TOLD IT WAS MY RADIATOR THAT WAS REPAIRED DROVE IT AND HAD TO TAKE THE VAN BACK BECAUSE IT WAS STILL OVERHEATING SO THE WATER PUMP WAS REPAIRED AND THE BOTH OF THOSE REPAIRS WAS ABOUT $275.00 NEEDLESS TO SAY THE VAN WAS STILL OVERHEATING THEN I WAS TOLD THAT THE VAN NEED TO BE PUT ON THE DIAGNOSTIC MACHINE AND THEN I FOUND OUT IT WAS MY INTAKE MANIFOLD GASKET AND THAT COST ME $500.00. IF GM IS HAVING THIS MANY CUSTOMERS WITH THE SAME PROBLEMS THIS IT SHOULD BE ADDRESSED SO US AS OWNER DON'T BE PUT THROUGH THIS AGAIN. *TR
Jan 04, 2011
I OWN A 2002 CHEVY VENTURE NEEDS A NEW HEAD GASKET I WAS TOLD VERY COMMON WITH THIS MAKE OF VEHICLE I HAVE ALREADY PUT ALOT OF MONEY IN VAN. THE VAN OVERHEATS SO OFTEN I CAN HARDLY EVEN USE IT. I AM FINANCIALLY IN A POSITION WERE I CAN'T AFFORD A NEW CAR DON'T THINK I SHOULD HAVE TO WHEN I HAVE TAKEN SUCH GREAT CARE OF THIS VAN. FURTHER MORE AFTER RESEARCHING ONLINE I HAVE FOUND NUMEROUS PROBLEMS WITH THIS SAME ISSUE THAT CONSUMERS HAVE HAD WITH 2002 CHEVY VENTURES. I FEEL THIS IS A SAFETY ISSUE I NEVER KNOW HOW HOT CAN THE VAN GET BEFORE ITS A DANGER TO ME, MY CHILDREN OR ANYONE ELSE THIS SHOULD BE LOOKED INTO FOR RECALL. *TR
May 29, 2010
+ 29 more complaints for this component
AIR BAGS
19 complaints
WAS DRIVING APPROX 45 MPH AND DRIVERS SIDE SEAT AIRBAG DEPLOYED. THERE WAS NO IMPACT WHAT SO EVER. *TR
Jan 03, 2014
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 100,000. UPDATED 02/15/12*LJ UPDATED 02/22/12
Jan 09, 2012
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THERE WAS AN UNEXPECTED SIDE AIR BAG DEPLOYMENT, WHILE DRIVING IN REVERSE AT NO MORE THAN 5 MPH. THE CONTACT IS CONCERNED OF THE SAFETY RISK AND DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 63,000. UPDATED 10/27/09. *LJ THE DEALER INSPECTED THE VEHICLE AND DETERMINED THE AIR BAG DEPLOYMENT WAS CAUSED BY CORROSION ON THE WIRING HARNESS LOCATED UNDER THE FRONT PASSENGER FLOOR MAT. UPDATED 10/29/09. *JB
Sep 14, 2009
2002 CHEVY VENTURA STARTED RUNNING INTO ELECTRICAL ISSUES IN THE DASH AUG OF 08. IN LATE SEPTEMBER OF 08 THE AIR BAG LIGHT HAD COME ON. SEVERAL DAYS AFTER THE INDICATOR LIGHT LUMINATED THE DRIVERS SIDE AIR BAG EXPLODED WHEN STARTING THE VEHICLE ON A DRY DAY. I MENTION THIS BECAUSE I WAS ASKED A FEW TIMES BY GM ABOUT THE CONDITIONS) TOOK VEHICLE TO THE DEALER AND CONTACTED GM WHO SENT AN INSPECTOR OUT TO REVIEW THE CODES AND MAKE A DETERMINATION OF THE CAUSE. MY REQUEST WAS TO HAVE GM CORRECT THE DEFECT BECAUSE NO IMPACT OCCURRED THAT WOULD CAUSE THE AIRBAG TO DEPLOY. THE CASE # 10531887 IN GM'S RECORDS WHICH SHOULD STATE THAT THE CASE WAS FROM WATER LEAKING INTO THE FLOOR BOARD THAT CAUSED THE PROBLEM, THEY DENIED THE CLAIM. THE PASSENGER SIDE AIR BAG DEPLOYED DAYS LATER WHEN STARTING THE VEHICLE. CONTACTED THEM AGAIN AND THEY AGAIN DENIED ASSISTANCE. MONTHS AFTER THIS EPISODE THE WINDSHIELD NEEDED REPLACED FROM ROCK CHIP. FOUND THAT THE LUGGAGE RACK WAS ALLOWING WATER TO LEAK DOWN THOUGH THE INTERPILLAR ON THE PASSENGER SIDE AND HAS CORRODED THE PILLAR FRAME THAT IT WAS VERY DIFFICULT TO REPLACE THE GLASS. SO DID GM KNOW ABOUT THE LEAK THAT THE LUGGAGE RACK WAS CREATING OVER THE YEARS CAUSING ELECTRICAL ISSUES ON THIS MODEL??? THE REASON I BRING THIS UP IS BECAUSE I BELIEVE THE INSPECTOR KNEW WHAT TO LOOK FOR BECAUSE THIS VEHICLE HAD NEVER HAD ISSUES WITH WATER IN THE FLOOR BOARDS OF CARPETS. I AM THE SECOND OWNER. I PURCHASED THE VEHICLE FROM A FAMILY MEMBER IN 2006 WHO GARAGED IT MOST OF THE TIME. I DO NOT. I DO WANT TO SAY ON A POSITIVE NOTE THAT THE VAN DESIGN AND THE ROOM THAT THE FAMILY ENJOYS IN IT ON LONG TRIPS HAS BEEN GREAT. DISAPPOINTED WITH THE FINDINGS BECAUSE THE VANS VALUE IS NOT WORTH ANYTHING WITH THESE PROBLEMS. *TR
Aug 02, 2009
TL* - THE CONTACT STATED THAT AIR BAG SENSOR LIGHT CONTINUED TO GO ON AND OFF AT ANY GIVEN TIME WHILE DRIVING. HE CONTACTED THE DEALERSHIP AND WAS TOLD THAT HE NEEDED TO PAY A MINIMUM OF $70.00 FOR THE SERVICE DEPARTMENT TO RUN DIAGNOSTIC TESTS ON HIS VEHICLE. THE CONTACT STATED THAT HE CONTACTED GENERAL MOTORS (GM), AND WAS TOLD THAT HE HAD TO PAY FOR THIS SERVICE. THE CONTACT FILED A COMPLAINT WITH GM ON 01/02/06. THE MANUFACTURER STATED THAT THE AIR BAG WAS A REGULAR MAINTENANCE ISSUE AND THEY REFUSEDT O CORRECT THIS PROBLEM. IN THE OWNER'S MANUAL ON PAGE 7-16, IT STATED THAT THE AIR BAG SYSTEM DIDN'T NEED REGULAR MAINTENANCE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER AND THE FILE# WAS 71-464-478231. *AK UPDATED 1/31/2007 - *NM
Jan 09, 2007
+ 14 more complaints for this component
FUEL SYSTEM, GASOLINE
16 complaints
The contact owns a 2002 Chevrolet Venture. The contact stated that while the vehicle was parked, a fuel odor was detected inside the cabin of the vehicle. Additionally, the vehicle was consuming an excessive amount of fuel. The contact's neighbor, an independent mechanic, diagnosed that there was fuel leaking between the connection of the fuel line and fuel tank. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Nov 04, 2021
ICV (IN LINE CHECK VALVE) HOUSING ON FUEL TANK HAS STARTED CRACKING AND LEAKING FUEL. CHEVROLET SAYS THIS UNIT IS NOT AFFECTED BY RECALL 07V349000. IT APPEARS TO BE THE SAME AS MY OTHER VENTURE WE HAD THE RECALL PERFORMED ON LEAKING AT SAME SPOT. THIS IS A FIRE HAZARD AND GM SHOULD REPAIR THIS ON ALL VENTURE VANS. I HAVE RUN ACROSS HUNDREDS OF PEOPLE IN DISCUSSION WITH SAME ISSUE AND NOT WITHIN GM'S VIN BREAKS. I THINK GM NEEDS TO LOOK AT THIS AGAIN. I HAVE PICTURES TO PROVE WHAT IS GOING ON. *TR
Oct 09, 2014
I PURCHASED A USED 2002 CHEVY VENTURE WITH ONLY 84,000 AND THE FIRST THING I DID WAS FILL IT WITH GAS FOR THE NEXT DAY OF SCHOOL DROP OFFS AND PICK UPS . I GOT HOME PARKED IT AND THE NEXT DAY A SMALL PUDDLE OF GAS WAS UNDER DRIVERS SIDE SLIDING DOOR. I LOOKED ON LINE AND FOUND A RECALL SO I CALLED THE CHEVY DEALER AND THEY SAID MY VIN # WAS NOT ONE THAT WAS COVERED. SO NOW WE HAVE OUR NEW VAN SITTING IN OUR DRIVE WAY WITH NO MONEY TO FIX IT TILL NEXT WEEK. I THINK GM REALLY NEEDS TO STEP UP AND FIX THEIR PROBLEM... I FOND SEVERAL PEOPLE IN THE SAME BOAT. AND STILL AFTER THEY BOUGHT A NEW TANK A WEEK OR TWO LATER THE SAME THING OCCURRED.. SO NOW WHAT... WHO IS KEEPING THE AUTOMOTIVE COMPANIES ACCOUNTABLE.. DOES SOME SMALL CHILD HAVE TO BE INJURED OR GOD FORBID LOOSE THEIR LIFE... SOME ONE NEEDS TO DO SOMETHING.... *TR
Dec 19, 2013
CHEVY VENTURE 2002 W/83732 MILES. TO WHOM IT MAY CONCERN: ON APRIL 28, 2002 I TOOK VAN TO HAVE IT TEST IT FOR THE EMISSIONS. IT FAILED WITH P0446 CODE, EVAP VENT PERFORMANCE. ON MAY 2, 2002, I TOOK THE VAN TO MY LOCAL DEALERSHIP TO HAVE IT DIAGNOSED FOR SERVICE ENGINE LIGHT AND ABS LIGHT ON. THEY ADVISED ME THAT IN ORDER FOR THEM TO FURTHER DIAGNOSED THIS ISSUE, THAT THEY WOULD NEED TO REMOVE THE FUEL TANK FOR A TOTAL OF $776.51 COST. SERVICE ADVISOR REQUESTED AN IMMEDIATE PAYMENT OF $345.00 FOR THEM TO FURTHER DIAGNOSE THE ISSUE WHICH I DECLINED. I THEN CALLED GM TO INQUIRED ABOUT ANY SERVICE BULLETINS AND/OR RECALLS ON MY MINIVAN, GM FOUND NONE AND THEY DECLINED TO ASSIST WITH THIS REPAIR. BASED ON MY RESEARCH, IT SEEMS THAT A LOT OF CHEVY VENTURE OWNERS ARE EXPERIENCING THE SAME ISSUE WITH THE EMISSIONS SYSTEM. I DO FEEL THAT THERE IS A DEFECTIVE PART WITHIN THE EMMISIONS SYSTEM AND MORE SPECIFICALLY THE VENT VALVE AND OR THE FUEL TANK PRESSURE SENSOR IN THE FUEL TANK. I WILL NOT BE BUYING ANOTHER GM PRODUCT. I WOULD BE VERY HAPPY TO SEE A RECALL ON THIS ISSUE. CUSTOMER SHOULDN'T HAVE TO BE PUT IN A FINANCIAL POSITION WHERE THE FUEL TANK ON THE VEHICLE NEEDS REMOVAL IN ORDER TO HAVE A FUEL EMISSIONS SYSTEM DIAGNOSED. THANK YOU VERY MUCH FOR YOUR ATTENTION TO THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
May 02, 2012
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT SMELLED GASOLINE FUEL FROM THE VEHICLE WHILE PARKED. WHEN HE ATTEMPTED TO REFUEL THE VEHICLE, IT WOULD TAKE THIRTY MINUTES TO ADD TWO GALLONS TO THE TANK. IN ADDITION, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE DEALER INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 07V349000 ( FUEL SYSTEM, GASOLINE:STORAGE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE UNKNOWN.
Nov 28, 2011
+ 11 more complaints for this component
SERVICE BRAKES, HYDRAULIC
16 complaints
CHEVY VENTURE 2002 W/83732 MILES. TO WHOM IT MAY CONCERN: ANTI-LOCK-ABS LIGHT, INTERMITTENT ABS INDICATOR LIGHT. STARTED HAVING ISSUES WITH THE ANTI-LOCK BRAKES SYSTEM, WHEN ISSUE STARTED THE ABS LIGHT INDICATOR LIGHT WOULD INTERMITTENTLY FLASH AND THE ABS WOULD BY ITSELF TRIED TO ENGAGED WHILE CAR WAS RUNNING. THIS MADE DRIVING THE VEHICLE VERY DANGEROUS BECAUSE THE ABS WOULD TRY TO ENGAGE WHILE RUNNING NOT BRAKING. ON MAY 2, 2002, I TOOK THE VAN TO LOCAL DEALERSHIP TO HAVE IT DIAGNOSED FOR THE ABS LIGHT ON. THEY DETECTED A LEFT REAR DEFECTIVE SPEED SENSOR AND THEY ADVISED ME TO HAVE IT REPAIR FOR A TOTAL COST OF $741.00 WHICH I DECLINED. I THEN CALLED GM TO INQUIRE ABOUT ANY SERVICE BULLETINS AND/OR RECALLS ON MY MINIVAN, GM FOUND NONE AND THEY DECLINED TO ASSIST WITH THIS REPAIR. GLEN AT GM STATED THAT THE DEFECTIVE SPEED SENSOR HAD FAILED BECAUSE OF THE AGE OF THE VEHICLE AND THE DRIVING ENVIRONMENT WHERE VEHICLE IS DRIVEN (ILLINOIS=SNOW=SALT=CORROSION). I DO FEEL THAT THERE IS A DEFECTIVE PART WITHIN THE ABS BRAKING SYSTEM AND TO BE MORE SPECIFICALLY, THE SPEED SENSOR. I WILL NOT BE BUYING ANOTHER GM PRODUCT. I WOULD BE VERY HAPPY TO SEE A SAFETY RECALL ON THIS ISSUE. THANK YOU VERY MUCH FOR YOUR ASSISTANCE IN THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
May 02, 2012
LAST YEAR I TOOK MY VENTURE INTO THE DEALER TO HAVE IT LOOKED OVER BECAUSE THE CHECK ENGINE LIGHT WAS ON, ALL OF A SUDDEN I HAD 3 LIGHTS ON. I HAD NO TRACTION CONTROL OR ABS. AFTER HAVING THE SERVICE DEPT. LOOK AT MY VEHICLE, I WAS TOLD IT WAS A SENSOR IN THE LEFT REAR WHEEL. SINCE I HAVE DISCOVERED THAT OTHER OWNERS HAVE HAD SIMILAR PROBLEMS, I THINK GM SHOULD GET INVOLVED. THE PART WAS EXTREMELY EXPENSIVE SO I'VE HAD TO GO WITHOUT FOR THE LAST YEAR. *TR
Feb 27, 2008
CONSTANT PROBLEMS WITH ABS/AWD SYSTEM. THIS VAN HAS BEEN AT THE DEALER 13 TIMES AND GOING TO BE 14 SOON FOR THE SAME ISSUES. IN ONLY 18 MONTHS. HUBS HAVE BEEN REPLACED BOTH ON MY OWNERSHIP AND PRIOR TO MY OWNERSHIP. WIRING HARNESSES HAVE BEEN REPAIRED AND THE PROBLEM REMAINS. NOW JUST DRIVING THE ABS COMPUTER ACTIVATES, AS WELL AS NOW WHEN YOU STOP THE COMPUTER KEEP ACTIVATING FOR ABOUT 3 SECONDS AFTER COMPLETE STOP. GM HAS BEEN NOTIFYED AND CAN NOT RESPOND FOR 6 DAYS. IT IS ONLY A MATTER OF TIME BEFORE THE SYSTEM CAUSES A COMPLETE BRAKE SYSTEM FAILURE, WILL THIS HAPPEN BEFORE SOMEONE FORCES A REPAIR? OR WILL IT WAIT UNTIL SOMEBODY IS CRITICALLY INJURED OR DIES? I WOULD LIKE TO THINK THAT THE GOVERNMENT COULD JUMP IN AND NOT WAIST TIME DOING SO. JUST ON THIS SITE IT HAS BEEN DOCUMENTED 20 TIMES, COMPLAINT NUMBERS, 80005017, 10002188, 10014288, 10021976, 10040887, 10051990, 10057579, 10064377, 10069872, 10059752, 10083334, 10060961, 10103060, 10105875, 10108658, 10134831, 10135162, 10135981, 10170423, 10183334. THE DEALER HAS TRIED TO REPAIR THIS PROBLEM BUT TO NO AVAIL.
Mar 22, 2007
2002 CHEVY VENTURE WITH 62000 MILES. HAVE REPLACED RIGHT FRONT HUB AND HARNESS ETC 2 TIMES (JAN 3, 2003 AT 10800 MILES AND FEB 22, 2006 AT 62000 MILES LEFT FRONT HUB, HARNESS ETC JULY 17, 2003 AT 19800 MILES ALL BY DEALERS. ABS INOPERATIVE SHORTED MODULE AWD DISABLE FROM ABOVE. *JB
Feb 23, 2007
I OWN A 2002 CHEVY VENTURE AND HAD THE PROBLEM OF ABS DIS-ENGAGING AND THE ABS WARNING LIGHT COME ON INTERMITTENTLY AT FIRST WHEN THE CAR IS IN MOTION (MOSTLY AT LOW SPEEDS) AND THEN PERMANENTLY. THE FIRST TWO TIMES I TOOK IT TO THE DEALERSHIP, I WAS TOLD THAT THERE WERE PROBLEMS WITH BRAKES AND TIRES. I GOT THEM REPLACED AND EVEN THEN THE PROBLEM PERSISTED. FINALLY, I WAS TOLD THAT THE FRONT LEFT HUB ASSEMBLY NEEDED TO BE CHANGED AND IT WAS DONE AT NO COST TO ME (THE CAR IS UNDER MANUFACTURER'S WARRANTY). DURING THE TIME THE HUB ASSEMBLY WAS CHANGED, I GOT AN UNCOMFORTABLE FEELING THAT I WAS NOT BEING GIVEN THE REASON FOR THE ABS PROBLEM IN A STRAIGHT FORWARD WAY. I NOW SEE THAT CERTAIN CHEVROLET VEHICLES (VENTURE IS NOT ONE OF THEM) HAVE BEEN RECALLED FOR A FRONT END HUB ASSEMBLY PROBLEM. THE SYMPTOM FOR THE RECALL SEEMS A LITTLE DIFFERENT BUT I WOULD LIKE THE NHTSA TO INVESTIGATE AND MAKE SURE THAT CHEVY VENTURE DOES NOT HAVE THE SAME HUB ASSEMBLY CORROSION PROBLEM. THE INCIDENT DATE I MENTION BELOW IS THE LATEST INCIDENT DATE, BUT I HAVE HAD THE PROBLEM AT LEAST FOR THE PAST SIX MONTHS.
Aug 30, 2005
+ 11 more complaints for this component
ELECTRICAL SYSTEM
15 complaints
THE VEHICLE RANDOMLY SHUTS DOWN COMPLETELY WHILE DRIVING - ALL ELECTRICAL SYSTEMS GO OFF. AFTERWARD, IT CRANKS BUT DOES NOT START, AFTER IT'S TOWED, IT EVENTUALLY STARTS. NO ERROR CODES SHOW IN DIAGNOSTICS. *JS
Jun 14, 2014
2002 CHEVROLET VENTURE, EXPERIENCED AN ELECTRICAL FIRE IN DASHBOARD. THE CONSUMER PULLED TO BERM AND THE VEHICLE BECAME COMPLETELY ENGULFED IN FIRE. *BF ACCORDING TO THE POLICE REPORT, A FUSE HAD BEEN CHANGED IN THE CIGARETTE LIGHTER OF THE DASHBOARD. THE CONSUMER STATED THAT WAS THE AREA SHE FIRST SAW THE FIRE. (OHIO TRAFFIC CRASH REPORT # 10-0607-90)*JB UPDATED 12/7/10 *CN
Nov 01, 2010
Fire: 1
I HAVE A 02'CHEVY IMPALA WHEN I TURN IT ON ALL ELECTRIC COMES ON AND THE ENGINE RUNS FOR A SPLIT SECOND AND DIES THEN THE BATTERY LIGHT AND SERVICE TRACTION SYSTEM COMES ON I GOT THE FUEL PUMP AND SENSOR REPLACED STILL THE SAME PROBLEM OCCURS. I WAS ABLE TO DRIVE IT FOR A FEW MILES AFTER READING THE MANUAL AND PUSHING THE GAS TO THE FLOOR WHILE HOLDING THE KEYS ON FOR THREE SECONDS BUT EVENTUALLY IT DIED AGAIN. PLEASE HELP!!!!! *TR
Sep 05, 2010
THIS IS A GENERAL POINT OF INFORMATION MESSAGE: FOR THE LAST DECADE OR MORE, GM VEHICLES HAVE A PROPENSITY TO BURN OUT THEIR LAMPS DUE TO AN OVERCHARGE CONDITION (CAUSE UNKNOWN TO ME); THIS CONDITION CAN AFFECT ANY OF THE LAMPS OR BULBS, MOST NOTICABLY HEADLAMPS, TAIL LIGHTS, AND RUNNING (PARKING) LAMPS. COULD YOU PLEASE INVESTIGATE THIS ELECTRICAL DEFECT IN ALL GM VEHICLES.*TR
May 20, 2010
THE FIRST YEAR WE OWNED THE VEHICLE WAS GREAT. AFTER THE FIRST YEAR WE HAVE HAD NOTHING BUT PROBLEMS, FRUSTRATIONS AND THE RUN AROUND. THE MOST SERIOUS PROBLEM IS THE ONE I WILL SHARE WITH YOU TODAY. FOR OVER A YEAR NOW, MY BATTERY LIGHT WOULD COME ON WHILE I WAS DRIVING. I HAVE TAKEN THE VAN INTO THE DEALERSHIP SEVERAL TIMES. THEY CAN NEVER DUPLICATE THE INCIDENT. THANK GOODNESS THAT IT HAS NEVER STALLED WHILE DRIVING BUT I AM SURE IT IS JUST A MATTER OF TIME. I HAVE A SMALL CHILD AND MY HUSBAND IS MILITARY, SO MY HUSBAND IS NOT WITH US WHEN WE TRAVEL. NATURALLY I AM VERY CONCERNED THAT MY CHILD AND I WILL BE ON THE HIGHWAY ALONE. THEY HAVE REPLACED SEVERAL PARTS (STARTER, WIRES, THIS TIME THE BATTERY, OTHER TIMES NO PARTS AT ALL) IN THE VEHICLE BUT NOTHING HAS CORRECTED THIS PROBLEM. I KEEP GOING BACK AND THE SERVICE DEPARTMENT KEEPS GIVING THE VEHICLE TO THE SAME TEAM. I AM SO FRUSTRATED AND I FEEL LIKE I WAS SOLD A NEW LEMON. *JB
Nov 13, 2006
+ 10 more complaints for this component
EXTERIOR LIGHTING
15 complaints
BRAKE BULBS CONTINUALLY BLOW, AND OVER HEAT IN MY CHEVY VENTURE MINIVAN. I THOUGHT IT MIGHT BE AN ISOLATED INCIDENT BUT MY NEIGHBORS MONTANA (SAME PARTS & MANUFACTURER) IS DOING THE SAME. ALSO HAVE NOTICED OTHERS ON THE ROAD NOW THAT HAVE REAR BRAKE LIGHTS OUT. I THINK THIS IS A DEFECT. IN ADDITION, THE LIGHT BAR WAS BURNED IN SEVERAL PLACES WHEN WE REPLACED IT THE FIRST TIME, AND HAD SIGNS OF HEAT DAMAGE WHEN WE REPLACED YET ANOTHER BULB. UPDATED 08/24/10.*LJ THE CONSUMER SENT IN ADDITIONAL COMPLAINTS FROM OTHER CHEVROLET VENTURE OWNERS. UPDATED IVOQ 08/25/10 *TR
Jul 24, 2010
MY CHEVY 2002 VENTURE HAS BEEN BLOWING HEADLIGHTS FOR THE LAST FEW YEARS SEEMS THEY LEAK WATER BUT NOW THEY HAVE TURN YELLOW NOW THE BEAM IS VERY LOW WHERE AT NIGHT I CAN HARDLY TELL IF THERE ON. *TR
Jul 23, 2008
THE BRAKE LIGHT HARNESSES KEEP COMING LOOSE AND AND THE TAIL LIGHTS AREN'T WORKING NOW THE HARNESSES HAVE MELTED SO THE ONLY FIX I HAVE IS TO SOLDER THE WIRES TO THE LEADS. *TR
Jan 15, 2008
TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE BRAKE LIGHT WORKED INTERMITTENTLY. THE BULB WAS CHANGED, BUT THE FAILURE CONTINUED. THE PASSENGER AND DRIVER SIDE PLASTIC INPUT FOR THE BULB MELTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 79,000.
Oct 30, 2007
Fire: 1
TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT THE DRIVER SIDE TAIL LIGHT BULB CONTINUES TO BLOW OUT. THE BULB BURNED THE PLASTIC COVER AND HAS BEEN REPLACED SEVERAL TIMES. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER. THE CURRENT MILEAGE IS 66,392 AND FAILURE MILEAGE WAS 35,000. UPDATED 02/01/08. *LJ
Jul 13, 2007
+ 10 more complaints for this component
STRUCTURE
14 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT UNDER THE VEHICLE WAS COMPLETELY RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR A ROUTINE MAINTENANCE WHEN THE CONTACT WAS ADVISED OF THE RUST AND ALSO A HOLE IN THE FRAME. THE MECHANIC THEN ADVISED THAT THE VEHICLE WAS EXTREMELY UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,669 AND THE CURRENT MILEAGE WAS 107,000.
Oct 31, 2011
PAINT PEELING ON THE BODY'S EXTERIOR ALONG WITH SURFACE RUST THAT WAS DENIED REPAIR BECAUSE CHEVY AND THE GM DEALER INFORMED US AFTER 3 YEARS 36,000 MILES THE CORROSION MUST BE RUSTED THROUGH THE BODY IT SELF RESULTING IN A HOLE. WARRANTY EXPIRED 08/2008 AND NOW 02/2009 THERE ARE SIGNS OF RUST THROUGH CORROSION THAT COULD POSSIBLY BEAR THE CONSEQUENCE OF FAILING A SAFE PA STATE VEHICLE INSPECTION. *TR
Feb 02, 2009
CHEVROLET VENTURE AUTOMATIC SLIDING DOOR IS MALFUNCTIONING.*MR THE DOOR OPENS AS THE CONSUMER IS TRYING TO CLOSE IT, AND GOES BACK AND FORTH UNTIL IT EVENTUALLY REMAINS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY HAVE BEEN UNABLE TO PERMANENTLY RECTIFY THE PROBLEM. THE CONSUMER HAS ELECTED TO TURN OFF THE AUTOMATIC DOOR AND OPERATE IT MANUALLY. *NM *NM
Jun 08, 2005
THE RIGHT SIDE SLIDING DOOR WILL NOT OPEN PROPERLY AND WAS MAKING A CLICKING NOISE WHEN IT WAS CLOSED, SOUNDING LIKE IT WAS GOING TO PROP OPEN. CONSUMER WILL TAKE VEHICLE TO DEALER FOR THE SECOND TIME BECAUSE THIS COULD NOT PROVIDE SUFFICIENT PROTECTION INSIDE THE VEHICLE TO THE PASSENGERS.*AK
Mar 16, 2005
THE SLIDING DOOR WOULD NOT REOPEN WHEN A OBJECT IS IN THE PATH OF CLOSING AS DESIGNED TO DO. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. CONSUMER SUSTAINED INJURIES TO THE LOWER TORSO. *AK
Jan 26, 2005
Injuries: 1
+ 9 more complaints for this component
FUEL/PROPULSION SYSTEM
12 complaints
SUDDENLY MY VEHICLE HAD A STRONG GASOLINE ODOR WHEN I WALKED UP ON IT IN THE MORNING I SMELLED IT 3 FEET AWAY FROM MY VEHICLE. IT HAPPENED JUST LIKE THAT ALL OF A SUDDEN. I SCHEDULED MY INSPECTION WITH MY MECHANIC AND I TOLD HIM I SUDDENLY WAS SMELLING A STRONG ODOR OF GAS. MY MECHANIC CALLED AND INFORMED ME THERE WAS A CRACK IN MY GAS TANK AND IT IS LEAKING SO THAT IS WHY I WAS SMELLING GAS SO BADLY. WE ORDERED ANOTHER 2002 CHEVROLET VENTURE GAS TANK FROM A SALVAGE YARD. THEY SHIPPED THE GAS TANK AND WHEN MY MECHANIC OPENED IT IT WAS BROKE IN THE SAME EXACT PLACE. THIS IS WHY I THOUGHT LOOKING UP FOR POSSIBLE RECALL. I FOUND RECALL 07V349000. STATED THE FUEL TANK INLET CHECK VALVE CAN CRACK AND LEAK. STATED AFFECTED CHEVROLET VENTURE 2001, 2002, 2003, 2004. I HAVE 2002. MY PROBLEM IS IT'S VIN SPECIFIC ACCORDING TO CHEVROLET THE NUMBER THAT I WAS GIVEN TO CALL ABOUT THE RECALL. 18006302438. MY VIN NUMBER WAS NOT INCLUDED. MY PROBLEM FITS THE DESCRIPTION PERFECTLY BUT THEY CLAIM THEY CAN'T HELP ME. THIS IS A SERIOUS SAFETY PROBLEM FOR ANYONE. I NOW HAVE TO PAY OVER 1,000.00 FOR A NEW GAS TANK OR HAVE NO CAR. I DO NOT HAVE ANY TRANSPORTATION NOW. MY CHEVROLET VENTURE IS SITTING AT MY MECHANICS.
Aug 31, 2018
FUEL FILLER NECK CRACKED WHERE IT IS ATTACHED TO THE GAS TANK. FUEL LEAKING OUT OF NECK.
Sep 12, 2017
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE THE VEHICLE WAS PARKED, THERE WAS STRONG FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. EACH TIME THE VEHICLE WAS PARKED, A PUDDLE OF FUEL WAS SEEN ON THE GROUND. THE CONTACT'S BROTHER, A CERTIFIED MECHANIC, DIAGNOSED THE VEHICLE AND STATED THAT THE TANK WAS CRACKED AT THE INLET CHECK VALVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO OPEN RECALL PER THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Apr 25, 2017
FUEL LEVEL GAUGE DOES NOT WORK EVER SINCE I HAD THIS VAN AND FUEL PUMP UNEXPECTEDLY WENT BAD AT ABOUT 83000 MILES
Jul 31, 2016
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT NOTICED AN ABNORMALLY STRONG FUEL ODOR COMING FROM THE VEHICLE. THE CONTACT OBSERVED FUEL PUDDLES UNDER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Jun 08, 2016
+ 7 more complaints for this component
LATCHES/LOCKS/LINKAGES
9 complaints
TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE DRIVING APPROXIMATELY 25 MPH THE REAR PASSENGER SIDE AUTOMATIC SLIDING DOOR OPENED ON ITS OWN. THE CONTACT NOTICED THE DOOR HAD NOT LATCHED AND HAD RETURNED TO THE OPEN POSITION. THE FAILURE OCCURRED INTERMITTENTLY AND OVER TIME IT WOULD NOT LATCH AT ALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT INSPECTED THE VEHICLE AND STATED THE UNLATCH ACTUATOR ASSEMBLY TO THE REAR PASSENGER SIDE AUTOMATIC POWER SLIDING DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DISCONNECTED THE AUTOMATIC SLIDING DOOR FUNCTION AND MANUALLY OPERATED THE DOOR. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 01V067000(LATCHES/LOCKS/LINKAGES:DOORS:LATCH) BUT THE VEHICLE WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
May 25, 2011
PASSANGER'S DOOR STICKS SINCE WE BOUGNT THE VAN NEW. MUCH WORSE IN HOT TEMPERATURE. DEALERSHIP OF NO HELP. *AK
Apr 17, 2007
AUTOMATIC SLIDING PASSENGER DOOR ON MY 2002 CHEVROLET VENTURE OPENS FREQUENTLY AFTER CLOSING (WHILE VEHICLE IS IN PARK POSITION) OWNER MUST STAY BY DOOR TO MAKE SURE THAT IT CLOSES SUCCESSFULLY EACH TIME. *NM
Feb 13, 2007
SLIDING DOORS HAVE NO LOCKING SYSTEM IN PLACE TO KEEP DOORS OPEN WHEN ON AN INCLINE. AS I WAS LOADING VAN I TURNED TO PICK UP ITEMS AND 2YR. OLD SON STARTED TO CLIMB IN THE PASS. SIDE SLIDING DOOR. AS HE CLIMBED IN, DOOR RELEASED AND CLOSED ON HIS HEAD CAUSING BUMP ON BACK OF HEAD AND CUTS AND MODERATE SWELLING ON FACE.
May 30, 2005
Injuries: 1
OWNER OF A MODEL YEAR 2002 CHEVROLET VENTURE REPORTED THAT THE PASSENGER SIDE POWER SLIDING DOORS MALFUNCTIONED .*MR ON SEVERAL OCCASIONS THE DOOR HAS OPENED WHILE THE VEHICLE WAS IN MOTION AND CHILDREN WERE INSIDE. THE DEALER HAS REPLACED MANY PARTS UNDER WARRANTY BUT NOW CLAIM THAT NOTHING IS WRONG WITH THE VEHICLE. THE DOOR HAS CONTINUED TO MALFUNCTION. *NM
May 10, 2005
+ 4 more complaints for this component
SEAT BELTS
7 complaints
MY 2YR OLD DAUGHTER WAS STRANGLED LAST NIGHT IN OUR 2002 CHEVY VENTURE. THE VAN HAS A BUILT IN TODDLER SEAT(MAY BE CALLED DIFFER) WELL, SHE SOME HOW MANAGED TO HAVE THE "ADULT" SEAT BELT WRAP AROUND HER NECK AND THEN THE SEAT BELT TIGHTEN UP. WE COULD NOT GET THE BELT OFF DUE TO IT BEING "LOCKED." WE OPENED THE DOOR, OF COURSE THIS IS AFTER A QUICK PANIC ACROSS LANES IN THE HIGHWAY TO EXIT THE MAJOR HIGHWAY WE WERE DRIVING ON. WELL, I HAD MY SON RUN OVER TO "PEP BOYS" AND TELL THEM THERE IS A 2YR OLD THAT IS CHOCKING FROM A SEATBELT THE WILL NOT "LET GO" AND WE NEED SOMETHING TO CUT THE BELT WITH. THEY WERE VERY HELPFUL THERE AT PEP BOYS. MY SON MANAGED TO RUN BACK TO US AND HAND ME THE EMERGENCY DEVICE TO CUT THE BELT AND RELEASE OUR DAUGHTER. THE WAS NOTHING WE COULD DO. WE OPENED THE DOOR AND HAD THE VAN IN PARK. I THINK IF I AND MY SON WERE NOT THERE, WE MAY HAVE ONE LESS MEMBER IN OUR FAMILY TODAY. SOMETHING NEEDS TO BE DONE FOR THIS CAN NEVER HAPPEN AGAIN. *TR
Oct 29, 2008
Injuries: 1
MY WIFE WAS IN AN AUTO ACCIDENT IN WHICH MY FIVE YEAR OLD DAUGHTER WAS KILLED. MY WIFE HAD PROPERLY SECURED ELLIE IN HER SEAT BELT BUT SHE WAS EJECTED FROM THE AUTO AND DIED INSTANTLY IN A LOW SPEED CRASH. SHE MAY HAVE UNBUCKLED OR HERSELF BUT OUR MAJOR CONCERN IS THAT THE CAR HAD PREVIOUS SEAT BELT FAILURE AND WE HAVE THE MAINTENANCE RECORDS TO SUPPORT THIS. *NM
Oct 06, 2006
Crash: 1
Injuries: 2
SEAT BELT ON DRIVERS SIDE DOES NOT CLIP TIGHTLY WHEN ATTEMPTING TO BUCKLE.*AK
Jan 27, 2006
CONSUMER COMPLAINED ABOUT A PROBLEM WITH THE RETAINER CLIP ON THE INTEGRATED CHILD SEAT. A FOUR YEAR OLD CHILD WAS ABLE TO OPEN THE CLIP AT WILL. ON FOUR DIFFERENT OCCASIONS A CHILD HAD BEEN ABLE TO OPEN THE CLIP AND RELEASE HERSELF. *AK
Mar 23, 2004
WHILE DRIVING/PARKING MIDDLE SEAT SEAT BELTS WOULD NOT STAY BUCKLED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Mar 22, 2004
+ 2 more complaints for this component
POWER TRAIN
7 complaints
I PURCHASED MY 2002 CHEVROLET IMPALA LS IN DECEMBER, 2004. GREAT LOOKING VEHICLE WITH NUMEROUS PROBLEMS. THE MOST RECENT AND SEVERE HAS COME OVER THE LAST FEW DAYS. WHILE ACCELERATING ON AN ENTRANCE RAMP, THE CAR WILL NOT SHIFT PROPERLY; VERY ROUGH AND THE RPM'S GO TO 4000 OR ABOVE BEFORE SHIFTING OR IF I LET OFF THE ACCELERATOR. I AM TERRIFIED THAT THE TRANSMISSION IS GOING TO COME OUT COMPLETELY WHILE DRIVING WITH MY FAMILY IN THE VEHICLE; I AM TAKING THE CAR TO A MECHANIC TO HAVE IT LOOKED AT. I HAVE ALSO BEEN RESEARCHING OTHER COMPLAINTS ABOUT THE CAR, AND TO MY HORROR, I AM EXPERIENCING MUCH OF THE SAME AS OTHER CONSUMERS. HOW CAN SO MANY COMPLAINTS BE ISSUED ABOUT THE SAME VEHICLE AND GENERAL MOTORS NOT FIXING THE PROBLEMS?? *TR
Nov 27, 2007
THE TRANSMISSION IN MY WIFE'S 2002 CHEVROLET VENTURE FAILED WITH 57,000 MILES ON IT. THE TRANSMISSION WAS REPAIRED, AND WE RETAINED THE FAILED PARTS AND INSPECTED THEM. THE COGS IN THE GEAR APPEARED TO HAVE SNAPPED OFF . IN MY EXPERIENCE IT APPEARED TO BE A HEAT TREATMENT PROBLEM CAUSING THE MATERIAL TO BE OUT OF THE BRINELL/ROCKWELL HARDNESS RANGE. THERE WAS NO ADVANCE WARNING OF THE FAILURE. MY WIFE JUST PLACED THE GEAR SHIFT LEVER IN DRIVE AND THE VEHICLE WOULD NOT MOVE. *AK
Jul 12, 2007
RE 2002 CHEVY TAHOE TRANSMISSION PROBLEMS: UP UNTIL THE 34,000 MILE RANGE THE VEHICLE DID JUST THAT, RUN FLAWLESSLY. HOWEVER, AT 34,000 MILES (NOVEMBER OF 2004) THE TRANSMISSION WENT OUT. MY WIFE WAS DRIVING TO WORK AND NEEDED TO ACCELERATE TO MERGE ONTO THE FREEWAY AND INSTANTLY THE TRANSMISSION BEGAN TO WHINE AND STOPPED OPERATING WHICH PLACED HER INTO THE PATH OF A LARGE TRUCK BEARING DOWN ON HER RATHER QUICKLY. THANKFULLY SHE WAS ABLE TO GLIDE OUT OF THE PATH OF THE TRUCK TO THE SIDE OF THE ROAD. WE HAD THE TAHOE TOWED BACK TO OUR DEALERSHIP AND WE DETERMINED THAT THE TRANSMISSION "SUN SHELL" HAD FAILED AND WOULD BE REPLACED. OUR DEALER ASSURED US THAT THIS WOULD SOLVE THE PROBLEM, BECAUSE THE NEW PARTS WERE DESIGNED TO PREVENT THIS FROM OCCURRING IN THE FUTURE. OUR DEALER FURTHER STATED THAT THEY HAVE BEEN REPAIRING A LARGE NUMBER OF VEHICLES WITH THESE FAILURES. OUR TAHOE WENT OFF OF IT'S NEW CAR WARRANTY ON MILEAGE NOT NUMBER OF MONTHS SOMETIME IN APRIL OF 2005 (36 MONTHS WOULD HAVE ENDED THIS AUGUST). JUST THIS PAST MONDAY (SEPTEMBER 19, 2005) MY WIFE WAS AGAIN ON HER WAY TO WORK WHEN AGAIN THE TRANSMISSION FAILED IN OUR 2002 TAHOE. THE MILEAGE WAS APPROX: 41,000 ( TOTAL PERIOD OF MILES AND THE LENGTH OF TIME FROM THE PREVIOUS FAILURE WAS APPROX: 7 MONTHS). THE CIRCUMSTANCES WERE THE SAME, SHE WAS ACCELERATING TO MERGE ONTO THE FREEWAY AND AGAIN THE TRANSMISSION BEGAN TO WHINE AND SLIP. THIS TIME SHE WAS ABLE TO CONTINUE DRIVING TO THE SIDE OF THE ROAD AND RELATIVE SAFETY. WE HAD THE VEHICLE TOWED BACK TO OUR DEALERSHIP AND AGAIN THE DEALER ADVISED THAT THE "SUN SHELL" HAD FAILED. I WENT TO PICK UP THE CAR ON FRIDAY SEPTEMBER 23, 2005 AND WHILE I WAS AT THE DEALERSHIP THE MECHANIC SHOWED ME THE DAMAGED PART AND A BENCH THAT CONTAINED SEVERAL DAMAGED "SUN SHELL". IT OBVIOUSLY DOES NOT TAKE MUCH EFFORT TO REALIZE THAT THERE IS A DESIGN FLAW WITH THIS PARTICULAR TRANSMISSION AND SPECIFICALLY THIS PART. *JB
Sep 28, 2005
WHILE DRIVING AT 50 MPH, GOING ON I287 NORTH IN NJ ABOUT 4:00 PM ABOUT TO EXIT 2A, THE CAR'S ENGINE SOUNDED LIKE A STRONG REVVING, AND LOST ALL POWER, FURTHERMORE IT LOST ALL GEAR, WHILE PARKED ON THE SIDE OF THE ROAD, TRIED TO REVERSE AND CHANGE GEARS D 3 2 1 AND IT WILL NOT MOVE TO EITHER DIRECTION, THE TRANSMISSION WAS BLOWN OUT. *JB
Aug 29, 2005
MY VAN WAS DRIVING IN THE COLD SNOW ON AN EARLY MORNING. AFTER DRIVING ABOUT 40 MILES VERY SLOWLY, MY TRANSMISSION CEASED. WHEN I PULLED TO THE STOP LIGHT AND APPLIED THE BRAKES, THE VEHICLE DID NOT MOVE AFTER THAT. PRIOR TO THIS HAPPENING I HAD HAD THE VEHICLE INTO THE DEALER WITH INTERMITTENT CONCERNS WITH GOING INTO REVERSE. EVENTUALLY THE VEHICLE WOULD GO INTO REVERSE, BUT IT WOULD HOP INTO GEAR. *CB
Jan 16, 2004
+ 2 more complaints for this component
VISIBILITY
7 complaints
UNDER NORMAL DRIVING CONDITIONS, THE AIR COMPRESSOR WAS DETERMINED TO HAVE CRACKED. THIS CAUSES THE RELEASE OF THE FREON AND OVER A $1,000 IN REPAIRS. IT APPEARS THAT OTHER GM VEHICLES ARE HAVING THE SAME PROBLEM WITH THEIR COMPRESSOR'S AS WELL. THE VEHICLE INVOLVED IS A 2002 CHEVROLET VENTURE.*AK
Nov 03, 2004
I AM IN THE PROCESS OF TRYING TO WORK WITH GM TO GET THE PASSENGER SIDE AUTOMATIC, POWER SLIDING DOOR REPLACED WITH A MANUAL SLIDING DOOR. FILE NUMBER AT GM IS 1-112050633 FILED ON 6/23/03. WE HAVE YET TO SPEAK TO MR. KEVIN DREW AT GM WHO IS HANDLING OUR COMPLAINT. WE HAVE LEFT NUMEROUS MESSAGES FOR HIM. MY 9-YEAR OLD SON GOT HIS FINGERS CAUGHT IN THE SLIDING DOOR AS IT WAS CLOSING. HE WAS ON THE INSIDE OF THE VAN AND GOT THEM CAUGHT IN THE BACK EDGE OF THE DOOR (TOWARDS THE REAR SEAT). THE AUTOMATIC SLIDING DOOR WOULD NOT RELEASE TO GET HIS FINGERS OUT OF THE DOOR. WE HAD TO FINALLY USE A CROWBAR TO GET HIS FINGERS OUT. WE WOULD HAVE HAD TO CALL RESCUE PERSONNEL TO GET HIM OUT IF WE HAD BEEN SOMEWHERE WHERE WE DID NOT HAVE ACCESS TO TOOLS. IT WAS A VERY TRAUMATIC EXPERIENCE FOR MY SON AS WELL AS THE ENTIRE FAMILY.
Jan 15, 2004
Injuries: 1
I HAD A TRAUMATIC EXPERIENCE WITH OUR 2002 CHEVROLET VENTURE MINI-VAN. WHEN THE VAN IS TURNED OFF AND THE KEYS ARE OUT, THE POWER WINDOWS AND RADIO ARE STILL FUNCTIONAL FOR SEVERAL MINUTES OR UNTIL THE DOOR IS OPENED. MY 3 YEAR OLD SON AND I WERE SITTING IN THE VAN TODAY WITH THE WINDOWS ROLLED DOWN WAITING FOR PRESCHOOL TO START. MY SON WAS IN THE FRONT PASSENGER SEAT WITH HIS HEAD OUT THE WINDOW WHEN HE ACCIDENTALLY HIT THE POWER WINDOW SWITCH. THE WINDOW STARTED TO RAISE UP AND CLOSE WITH HIS HEAD STILL IN THE WINDOW. FORTUNATELY I HAD THE PRESENCE OF MIND TO HIT THE SWITCH TO ROLL THE WINDOW DOWN. JOHN WASN'T HURT, BUT HE WAS VERY SCARED, AND I WAS TOO. I CHECKED MY MANUAL TO SEE IF MY VAN HAS A WINDOW LOCKING FEATURE, BUT IT DOES NOT APPEAR TO HAVE THAT. MY REASON FOR THIS COMPLAINT IS TO MAKE THE MANUFACTURER AND PARENTS AWARE OF THIS DANGER AND TO SEE IF SOMETHING CAN BE DONE TO PREVENT THIS FROM HAPPENING TO SOMEONE ELSE. JOHN COULD HAVE BEEN SERIOUSLY HURT, AND I AM STILL SHAKING AN HOUR LATER. *LA
Oct 23, 2003
THE WINDSHIELD WIPERS DEPOSITED ALL THE SNOW AND WATER FROM THE UPPER PORTION OF THE WINDSHIELD DOWN INTO THE BOTTOM AREA WHICH CREATED A MAJOR ICE BUILD UP AND CAUSED THE DEFROSTER NOT TO HEAT THE BOTTOM PORTION OF THE WINDSHIELD.*AK *JB *TS
Apr 11, 2003
DURING COLD WEATHER THE WINDSHIELD WIPERS WOULD STICK IN THE LOCK POSITION CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. PH
Jan 17, 2003
+ 2 more complaints for this component
STEERING
6 complaints
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING SNAPPED AND DISENGAGED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS TOWED TO THE CONTACT'S RESIDENCE. BASED UPON THE CONTACT'S EXAMINATION, THE GEAR BOX WAS FRACTURED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Jun 29, 2016
SOMETHING BROKE INSIDE STEERING COLUMN , RACK & PINON. 100% LOST CONTROL OF STEERING. VEHICLE WAS IN MOTION WHEN ATTEMPT TO TURN.
Jun 26, 2016
I TOOK MY 2002 CHEVROLET VENTURE IN FOR A WHEEL ALIGNMENT, MY MECHANIC CALLED BACK AND SAID THE FRONT TIE RODS WERE IN IMMINENT DANGER OF FAILING. HE RECOMMENDED THAT THEY BE REPLACED, AND THEY WERE. ANOTHER EXAMPLE OF SHODDY, WE DON'T CARE WORKMANSHIP FROM GM. *TR
May 17, 2009
A VERY UNNERVING CONDITION IS PRESENT IN OUR 2002 TAHOE. THERE IS A LOOSE/ UNSTABLE FEELING IN THE STEERING WHEN TURNING. MY MECHANIC SAID WE HAVE A WARPED CENTER STEERING SHAFT AND HE CAN NOT REPAIR AS THE PART IS BACK ORDERED BY TENS OF THOUSANDS NATIONWIDE (INDICATING A UNIVERSAL PROBLEM WITH THIS VEHICLE) I HAVE BEEN EXPECTING A RECALL BUT HAVE NOT SEEN ONE. GM HAS NOT REPLIED TO MY INQUIRY.
Jun 06, 2005
CONSUMER HEARD A RUMBLING NOISE WHEN PULLING OUT OF PARKING SPACE. THIS NOISE WAS NOT HEARD WHEN VEHICLE WAS IN NORMAL DRIVING MOTION. VEHICLE HAD BEEN AT THE DEALER AT LEAST 4 TIMES. HOWEVER, DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK
Mar 05, 2004
+ 1 more complaint for this component
EQUIPMENT
5 complaints
2002 CHEVROLET VENTURE HAS A FAILED AIR CONDITIONER CONDENSER. THE PROBLEM WAS OUTLINED IN A SERVICE BULLETIN DATED DECEMBER, 2001, TWO MONTHS AFTER WE PURCHASED THE VEHICLE. GM HAS DONE NOTHING TO RECTIFY THE PROBLEM. *TR
May 25, 2008
THE AIR CONDITIONING WENT OUT IN FEB. OF 2007. THE SAME OLD STORY I HAVE HEARD FROM COUNTLESS PEOPLE ONLINE OWNING A CHEVY VENTURE. THE CONDENSER HAD A HOLE IN IT AND THE ORIFICE TUBE NEEDED REPLACING. WHEN IS CHEVY GOING TO REALIZE THERE IS A PROBLEM. *TR
May 01, 2007
3YR OLD COMPRESSOR (AIR CONDITIONER FRONT & REAR) )FOR 2002 CHEVY VENTURE LEAKS WHICH CAUSED US TO REPLACE ENTIRE UNIT.
Jul 18, 2005
A/C CONDENSER FAILED. REPLACED WITH NEW PART. WAS INFORMED THAT THEY HAVE REPLACED SEVERAL OF THESE CONDENSERS(VERY COSTLY). *AK
Jun 01, 2004
THE CONSUMER NOTICED THE DRIVERS SIDE FLOOR BOARD WAS SOAKED AND WET, DUE TO THE AIR CONDITIONER LEAKING. *JB
Apr 28, 2003
TIRES
5 complaints
THE VEHICLE SPARE TIRE COULD NOT BE RELEASE FROM THE STORAGE AREA UNDER THE REAR BUMPER OF THE CONSUMER'S VAN. *NM WHILE DRIVING, THE REAR LEFT TIRE SHREDDED TO PIECES. WHEN THE CONSUMER ATTEMPTED TO CHANGED THE TIRE AND REPLACE IT WITH THE SPARE, SHE DISCOVERED THE SPARE TIRE WOULD NOT MOVE FROM ITS LOCATION. THE CONSUMER WAS TOLD THAT AFTER A FEW YEARS THE SPARE RUSTED UP INSIDE THE STORAGE AREA. THE SERVICE DEPARTMENT LUBED AND USED A GREASE GUN AND THE SPARE CAME OUT JUST LIKE IT WAS SUPPOSED TO AND WENT BACK IN AS WELL. *TC
Nov 05, 2004
HEARD PIECES OF TREAD HITTING CAR.TREAD SEPARATED AT 65 MPH JUST BEFORE COMPLETE FAILURE. ABLE TO STEER TO SIDE ON RIM. ORIGINAL EQUIP WITH 35500 MILES ON 2002 CHEVY VENTURE. ON INSPECTION OTHER 3 TIRES CLOSE TO FAILURE.*AK
Sep 15, 2004
THE FRONT LEFT HIGH PERFORMANCE TIRE DEVELOPED A HUGE BUBBLE ON ONE SIDE. DEALER CLAIMED THAT A CUT WAS MADE ON THE INSIDE OF THE TIRE.*AK
May 17, 2004
ORIGINAL DOT TIRE # WAS ON TIRES THE DEALER REPLACED AND WE PAID FOR. ON BOTH OCCASIONSI WAS GOING SLOW WHEN I HEARD NOISE OF A TIRE GOING FLAT. I HAVE BAG THE DEALER GAVE TO MY HUSBAND THAT CONTAINS A PORTION OF TIRE FRAGMENTS AND DEBRIS LIKE IT JUST PEELED OFF. THIS CAR WAS PURCHASED NEW AND THESE WERE THE ORIGINAL TIRES THAT CAME WITH THE CAR. LUCKILY I WAS GOING SLOW AND NOT ON THE INTERSTATE. THERE WAS A PUNCTURE ON BOTH TIRES BUT THIS COULD ALSO BE FROM THE SEPARATION OF THE TREAD OR DRIVING ON IT TIL I COULD GET OFF THE ROAD INTO A SAFE PLACE. I WOULD BE GLAD TO TAKE A PICTURE OF THE DEBRIS FROM THE 2ND FLAT/BLOW-OUT . I HAD NO TROUBLE LIKE THIS WITH MY 1ST CHEVY VENTURE AND BELIEVE I SHOULD HAVE HAD MANY MORE MILES ON THEM--NOW I WONDER IF THE OTHER 2 ARE GOING TO GO ALSO. *AK
Jun 20, 2002
BULGE IN SIDEWALL PARALLEL AND SAME SIZE AS THE "F" NEXT TO FIRESTONE NAME ON TIRE. INSPECTION REVEALED THAT SIDEWALL HAD SEPARATED.*AK (DOT NUMBER: BCB3301 TIRESIZE: P215/70R15)
Nov 13, 2001
SEATS
3 complaints
DRIVER SEAT RECLINER HANDLE BROKE OFF AND SEAT IS NO LONGER RESTRAINED. *TR
Apr 24, 2010
DT: CONTACT OWNS A 2002 CHEVROLET VENTURE. THE FRONT DRIVER'S SIDE SEAT BROKE. SEAT BROKE ABOUT ONE MONTH AGO. THE BACK SUPPORT.*AK
Oct 11, 2005
SEVERAL MONTHS AGO, A HOLE APPEARED IN THE DRIVER'S SEAT OF MY YEAR OLD CHEVROLET VENTURE VAN. THE DEALERSHIP INFORMED US THAT SOMETHING ABOUT THE WAY THAT THE AIRBAG WAS INSTALLED IN THE SEAT WAS CAUSING PROBLEMS AND THAT THEY HAD REPLACED SEVERAL SEATS IN OTHER VENTURE'S, BOTH FOR THE HOLE AND THE POTENTIAL SAFETY DEFECT IN THE AIRBAG. NOW, THE SAME TYPE OF HOLE HAS APPEARED IN THE FRONT PASSENGER SEAT. THE VAN IS NOW 18 MONTHS OLD AND HAS OVER 36,000 MILES, SO THE DEALER REFUSED TO BE OF ANY ASSISTANCE WITH THE PROBLEM. THIS IS NOT AN ORDINARY HOLE CAUSED BY WEAR. IT WAS CAUSED BY A SAFETY DEFECT IN THE DESIGN OF THE SEAT WHICH COULD AFFECT THE FUNCTION OF OUR SIDE AIRBAG, ACCORDING TO THE DEALERS OWN REMARKS TO US. SHOULD NOT A SAFETY DEFECT CAUSED BY POOR DESIGN BE COVERED BY THE MANUFACTURER WHETHER THE VEHICLE IS UNDER WARRANTY OR NOT? *JB
Apr 02, 2004
ENGINE
2 complaints
BLOWN INTAKE MANIFOLD GASKET. VEHICLE DID NOT HAVE AN OVERHEATING ISSUE, AND HAS BEEN WELL MAINTAINED SINCE I'VE OWNED IT. DROVE ACROSS A STEEP 7 MILE HILL, TEMP GAUGE STARTED MOVING ABOVE NORMAL. I STOPPED AND LET IT COOL DOWN, MOTOR GOT TO ABOUT 245 DEGREES WELL BEFORE ANY WARNING LIGHTS WERE ABLE TO COME ON. STARTED THE MOTOR AND IT SOUNDED DIFFERENT SO I POPPED THE HOOD AND THE COOLANT OVERFLOW WAS BUBBLING. NOTICED THE WINDSHIELD STARTED STEAMING UP, AND A VERY ROUGH IDLE. SHUT THE MOTOR OFF AND STARTED IT AGAIN. WHITE SMOKE COMING FROM THE TAILPIPE. TURN IT OFF AGAIN AND OPENED THE OIL CAP AND IT HAD THE MAYO LOOK AND SMELLED OF ANTIFREEZE. PULLED THE DIPSTICK AND THE OIL WAS BROWN AND SEPARATED. GOT IT HAULED HOME. DID AN INSPECTION AND ANTIFREEZE WAS ALL DOWN THE BLOCK. TOOK THE MOTOR APART AND THE LOWER INTAKE MANIFOLD GASKET WAS JUST DETROYED. CHEVROLET HAS HAD NOTHING BUT PROBLEMS OUT OF THESE 3.4 GEN 3 MOTORS. THEY ALL NEED TO BE RECALLED AND THE PROBLEM CORRECTED. DOESN'T MATTER IF YOU KEEP THE COOLANT FLUSHED AND OIL CHANGED. HEAD GASKETS WERE IN THE SAME SHAPE I CHANGED THEM TOO. ALL TOGETHER COST ME OVER $1000 BETWEEN GASKET KITS, HEAD BOLTS, INTAKE BOLTS, COOLANT, OIL, FILTER, FLUSH, AND THAT WAS CHANGING THE HEAD GASKET, LOWER AND UPPER INTAKE MANIFOLD GASKET COMPLETELY BY MYSELF. THESE MOTORS ARE SO HARD TO WORK ON, I JUST COULDN'T AFFORD TO HAVE SOMEONE DO IT FOR ME. IT'S JUST BAD TO BUY A VEHICLE AND HAVE THIS PROBLEM. MOST VENTURE OWNERS HAVE CHANGED HEAD GASKETS OR INTAKE GASKETS MORE THAN ONCE. TOYOTA RECALLED THEIR 3.0 MOTORS FOR THIS PROBLEM, WHY IS GM NOT MADE TO RECTIFY THIS CONTINUOUS PROBLEM. THE VAN HAS ALOT OF OTHER PROBLEMS AS WELL, BODY RUST, HEADLIGHTS YOU CANNOT SEE WITH, OIL SEAL LEAKS, STEERING KNUCKLE PROBLEMS, SLIDING DOOR ISSUES, RADIO PROBLEMS, ELECTRICAL PROBLEMS, SIGNAL LIGHTS, ABS PROBLEMS. FUEL PUMP PROBLEMS. IT'S A LEMON
Dec 05, 2020
VEHICLE WAS SHOWING 'HOT COOLANT TEMPERATURE' AND WAS TAKEN TO THE MECHANIC FOR REPAIRS. AFTER JUST MONTHS THE SAME PROBLEM RETURNED. *TR
Dec 01, 2012
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
I WAS PULLED OVER DO TO NO REAR BRAKE LIGHT OR TURN SIGNAL ON LEFT SIDE. GOT A TICKET. WENT TO JUNK YARD BOUGHT REPLACEMENT ONLY TO DISCOVER IT WAS ALSO BURNED OUT AND USELESS !!!!!!!!!!!!!! BEEN THROUGH AT LEAST 50 BULBS IN THE LAST YEAR ALONE. I AM SECOND OWNER. ALSO HAVE ANOTHER ELECTRICAL ISSUE AS IN THE SWITCH ABOVE IN BETWEEN FRONT SEATS THAT CONTROL INSIDE LIGHTING. IT MUST STAY IN THE OFF POSITION OR IT RUNS THE BATTERY COMPLETELY DOWN. ALSO THE SIDE DOOR GETS STUCK IN THE OPEN POSITION AND IT TAKES A LOT OF STRENGTH TO CLOSE IT. *TR
Jan 26, 2015
DT: 2002 CHEVROLET IMPALA LS. THE CONSUMER STATED CAR DEVELOPED A SPORADIC FAILURE OF TURN SIGNALS. THIS HAS BEEN HAPPENING FOR ABOUT 3 WEEKS. INVOLVED LEFT AND RIGHT TURN SIGNALS. THE CONSUMER CONTACTED CHEVROLET, THEY TOLD THE CONSUMER TO CONTACT THE DEALER, IMPERIAL CHEVROLET. HOWEVER, THE DEALER TOLD THE CONSUMER SHE WOULD HAVE TO PAY $46.00 JUST TO LOOK AT CAR. THE CONSUMER STATED THAT AN ARTICLE IN LOCAL NEWSPAPER STATED THERE HAS BEEN A TREND OF FAULTY IGNITION SWITCHES IN THIS MODEL VEHICLE. WHEN THE CONSUMER CALLED IMPERIAL CHEVROLET THEY STATED THEY WERE WELL AWARE OF THE PROBLEM WITH THE FAULTY IGNITION SWITCHES. *AK
Sep 26, 2005
FUEL SYSTEM, OTHER
2 complaints
FUEL GAUGE PROBLEM ON 2002 CHEVY VENTURE. STAYS AT FULL WHEN DRIVING (NEVER MOVES), STAYS AT EMPTY (NEVER MOVES) WITH LOW FUEL LIGHT ON WHEN IDLING. THAT'S IT, THE FUEL GAUGE SHOWS NO OTHER AMOUNT OF FUEL. NOTHING OUT OF THE ORDINARY HAPPENED TO SIGNAL THE START OF THIS PROBLEM. HAS CAUSED VEHICLE TO RUN OUT OF GAS WITHOUT ANY KNOWLEDGE. NO REPAIRS HAVE SOLVED THIS PROBLEM. MANY OTHER COMPLAINTS ON VARIOUS MESSAGE BOARDS ON THE INTERNET FROM OTHER CHEVY VENTURE OWNERS WITH SIMILAR PROBLEM AND NO LUCK IN CORRECTION OF THE PROBLEM. *JB
Nov 09, 2005
THE LIGHT SAYING "CHECK ENGINE SOON" WENT ON. I WAS DUE FOR AN OIL CHANGE ANYWAY SO TOOK THE CAR TO THE DEALER. PARTS MANAGER SAID IT NEEDS A NEW THERMOSTAT AND INTAKE GASKET. GASKET TAKES 6.6 HRS LABOR AND WILL THEREFORE COST OVER $500. THIS IS A 2002 CHEVROLET VENTURE VAN MODEL SV; 42000 MILES. THIS SEEMS AN UNUSUAL COSTLY REPAIR FOR THIS VEHICLE. WHAT DO YOU THINK?*AK
Mar 08, 2005
SERVICE BRAKES, AIR
2 complaints
WE OWN A 2002 CHEVY VENTURE. THE HUB SENSORS HAVE FAILED AND HAD TO BE REPLACED THREE TIMES SINCE WE HAVE PURCHASED THE VEHICLE. THE NHSTA JUST ISSUED A RECALL-05V379000- FOR GM SUV'S AND TRUCKS WITH THE SAME PROBLEM. ARE YOU GOING TO INCLUDE THE CHEVY VENTURE. WHEN THE ABS SENSORS FAIL OUR ROTORS HAVE TO BE REPLACED AND OUR BRAKES FAIL WITHEN A SHORT TIME OF THE FAILURE OF THE SENSOR. I HAVE TRIED TO NEGOTIATE WITH GM AND THE DEALER TO TAKE THE VEHICLE BACK BUT TO NO AVAIL.
Sep 02, 2005
CONSUMER STATES THAT THE WHEEL SENSORS ARE NOT WORKING CAUSING THE ABS SYSTEM TO MALFUNCTION. DEALER STATED THAT THERE IS NATION WIDE SHORTAGE ON PARTS. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Jan 07, 2003
SUSPENSION
2 complaints
CONSUMER STATES: VEHICLE DRIVES REAL BUMPY, VEHICLE WHISTLES ALOT BUT DON'T KNOW WHAT FROM. GOES OVER SMALL BUMPS AND IS REALLY BUMPY RIDE. *AK
May 09, 2005
VENTURE, CHEVROLET, 2002, ALL WHEEL DRIVE,FRONT WHEEL HUB AND BEARING ASSEMBLY FAILURE. BOTH FRONT HUB/BEARING ASSEMBLIES FAILED PRIOR TO 6,474 MILES. REPLACEMENT HUB/BEARING ASSEMBLIES FRONT RIGHT FAILED AT 26,290 MILES AND LEFT FRONT FAILED AT 30,200 MILES. DEALER COMMENTS THAT THEY ARE REPLACING THESE THINGS LIKE CRAZY AND THEY AREN'T HOLDING UP. FAILURE RESULTS IN ABS FAILURE, AWD LOCKOUT, PULLING STEERING TO RIGHT OR LEFT AT HIGHWAY SPEEDS. VIBRATION AND BURNING SMELL. *JB
Apr 02, 2004
AIR BAGS,SEAT BELTS
1 complaint
TAKATA RECALL I WAS DRIVING AND RAN OFF THE EDGE OF THE ROAD AND OVER CORRECTED MYSELF AN HIT AN EMBANKMENT HEAD ON AND MY FACE WENT INTO THE STEERING WHEEL AND THEN WAS THROWN FOR THE VAN OUT THE BACK PASSENGER WINDOW AND THE VAN THEN LANDED ON MY FOOT BEFORE I HIT THE ROAD DUE TO AIR BAG NEVER DEPLOYING MY NOSE WAS TORN ABOUT OFF MY FACE AND BROOK 4 RIBS FRACTURED 5 AND MY FOOT AND ANKLE AND FOOT WAS BADLY DAMAGED MY SEAT BELT WAS PUT ON BUT FOR SOME REASON DIDN'T WORK. *TR
Dec 28, 2016
Crash: 1
Injuries: 1
ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE THE VEHICLE WAS PARKED, THE DRIVER AND PASSENGER SIDE AIR BAGS SUDDENLY DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. UPDATED 04/06/16*LJ THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED. UPDATED 04/19/2016.*JB
Dec 17, 2015
Injuries: 1
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TEMP GAUGE TRYS GO HOT HAD CHECK NOTHING ENGENE MISFIRE HAD CHECK 7 TIMES NOW. REPLACE MASS AIR TEMP SENSORE TWICE THROTTLE POSITION SENSORS. PLUGS AND WIRES TWICE IN ONE MONTH HAS WIRE SHORTAGE FOR AC AND WE HAVE PAID OUT ALOT OF MONEY FROM DAY 2 OF OWNING THIS WAS GOING SELL BUT I WOULD SELL THIS CRAP TO NO ONE.. NOW SAYS O2 SENSORE LEFT WHEEL SENSOR AND MUCH MORE CODES JUNK LIKE THIS DONT NEED TO BE SOLD..
Aug 02, 2015
SERVICE BRAKES, HYDRAULIC,STRUCTURE
1 complaint
ON THE WAY TO TAKING MY SON TO WORK, I NOTICED A LOUD BUZZING SOUND COMING FROM THE REAR PASSENGER SIDE OF MY 2002 CHEVY VENTURE VAN. UPON CHECKING THE DASHBOARD FOR A WARNING SIGNAL, THERE WEREN'T ANY WARNING LIGHT'S DISPLAYED.I JUST RECENTLY HAD REAR BRAKE WORK DONE AND I'M NOT SURE IF THAT IS THE PROBLEM. ALSO, I HAVE BEEN NOTICING A LOUD PITCHED WHISTLING SOUND THAT STARTS AT ABOUT 20 MPH AND STOPS AT ABOUT 45 MPH. THERE IS A RATTLING NOISE THAT ACCOMPANIES THE WHISTLING SOUND WHEN THE CAR IS IN ACCELERATION. *TR
Jun 26, 2014
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
SUSPENSION--BOTH TIE RODS IN THE FRONT OF THE VEHICLE HAVE HAD TO BE REPLACED--MECHANIC SAID THAT BOTH TIMES IT WAS NEAR CATASTROPHIC FAILURE. OTHER--AIR CONDITIONER CONDENSER CRACKED DUE TO DESIGN FAILURE. 2002 SERVICE BULLETIN TOLD THAT GM WAS AWARE OF THE PROBLEM BUT KEPT QUIET UNTIL THE WARRANTY PERIOD WAS OVER, AND THEN REFUSED TO HELP. BRAKES--FRONT BRAKE PADS HAVE BEEN REPLACED FOUR (4) TIMES, ROTORS HAVE BEEN REPLACED TWICE. THE VEHICLE HAS 83,000 ORIGINAL MILES. I AM THE ORIGINAL OWNER. *TR
Mar 16, 2012
STEERING,STRUCTURE
1 complaint
TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED WHILE MAKING A TURN THE ENGINE FELL ON THE GROUND, THE STEERING COLUMN AND SUB FRAME BROKE. THE INSURANCE COMPANY TOWED THE VEHICLE TO AN AUTO BODY SHOP. THE VEHICLE WAS IN THE PROCESS REPAIRING THE VEHICLE. THE DEALER AND MANUFACTURER WERE CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 123,000.
Jun 02, 2011
ENGINE AND ENGINE COOLING,POWER TRAIN,EQUIPMENT
1 complaint
TRANSMISSION FAILED IN JANUARY OF 2005 AT 50,000 MILES. HAD IT REBUILT FOR $3,000.00. FAILED AGAIN AT IN AUGUST 2009 115,000 MILES AND AT THE SAME TIME THE LOWER INTAKE MANIFOLD GASKET FAILED. HAD IT REPLACED AND THE GASKET REPLACED FOR ANOTHER $3,000.00. STILL OVERHEATS IN CITY TRAFFIC. LEFT RADIATOR FAN NEVER COMES ON I HAVE TO RUN THE HEATER TO GET THE TEMP UNDER CONTROL AND I LIVE IN YUMA, AZ. THIS VAN IS A LEMON AND HAS COST ME ABOUT $8,000.00 MORE THAN IT SHOULD TO OWN. NEVER AGAIN WILL I BUY A GM PRODUCT. THEY ARE CRIMINALS! *TR
Jun 14, 2010
SUSPENSION,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
1 complaint
AIR CONDITIONER CONDENSER FAILED, GM NEW OF THE PROBLEM IN DECEMBER, 2002, BUT KEPT THEIR MOUTH SHUT UNTIL THE WARRANTY EXPIRED. THE GAS GAUGE DOES NOT WORK, IT FLIPS FROM FULL TO EMPTY, I HAVE TO KEEP A MILEAGE NOTEBOOK IN ORDER TO KNOW WHEN TO FILL UP. MY WARNING LIGHT ON THE DASH CONTINUES TO FLASH "REAR HATCH AJAR, SIDE DOOR AJAR, LOW BRAKE FLUID." THERE IS NOTHING WRONG WITH ANY OF THE ITEMS. THE FRONT BRAKES WENT BAD AT 32,000, REQUIRING NEW PADS AND ROTORS. THE WINDOW BUTTON ON THE DRIVER SIDE WILL PUT THE PASSENGER WINDOW DOWN, BUT NOT UP. THE REAR WINDOW WASHER DOES NOT WORK. I AM SO GLAD THAT GM IS GOING BANKRUPT. I BOUGHT AN AMERICAN CAR, TO TRY AND HELP THE WORKERS STAY EMPLOYED, BUT NOW REALIZE THAT ALL I DID WAS TO KEEP SOME OVERPAID, LAZY SLOBS ON THE JOB FOR MUCH LONGER THAN THEY SHOULD HAVE BEEN EMPLOYED. THE DEALER HAS BEEN A COMPLETE LOSS, WITH GM CUSTOMER SERVICE HAVING THE ATTITUDE THAT, "SINCE THE WARRANTY HAS EXPIRED, YOU CAN STICK IT, BECAUSE WE DON'T CARE. *TR
May 17, 2009
SERVICE BRAKES, ELECTRIC
1 complaint
I HAVE A 2002 CHEVY VENTURE THAT KEEPS BLOWING THE REAR BRAKE LIGHTS. I KEEP CHANGING THEM ABOUT ONCE A MONTH. *TR
Apr 08, 2009
EXTERIOR LIGHTING,EQUIPMENT
1 complaint
I OWN A 2002 CHEVY VENTURE AND AM HAVING PROBLEMS WITH THE BACK BRAKE LIGHTS BURNING OUT/ CIRCUIT BOARDS MELTING . I HAVE HAD THIS LOOKED AT BY A GM DEALERSHIP AND THIS IS WHAT THEY TOLD ME. *TR
Nov 15, 2008
FUEL SYSTEM, GASOLINE,EQUIPMENT
1 complaint
IN JULY 06' I BOUGHT AND INSTALLED A WIX BRAND #33183, PLASTIC BODY, GASOLINE LINE FILTER ON MY 02' CHEVY VENTURE. IN THE SPRING OF 08' I FOUND THAT IT WAS LEAKING GASOLINE ON THE FLOOR OF MY GARAGE. I BELIEVE A LEAK HAD DEVELOPED IN THE PLASTIC BODY. I CONTACTED WIX IN APRIL 08' AND TURNED OVER THE FILTER FOR EVALUATION. I HAVE YET TO RECEIVE A REPORT BACK AFTER NUMEROUS INQUIRIES. *TR
Nov 02, 2008
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,VISIBILITY,EQUIPMENT
1 complaint
FRONT BRAKES FAILED PREMATURELY--ROTORS WERE DESTROYED AT 34,000 MILES. AIR CONDITIONER CONDENSER FAILED, GM KNEW OF PROBLEM IN DEC. OF 2002 BUT KEPT QUIET UNTIL WARRANTY RAN OUT. NEEDED TO REPLACE CONDENSER AND DRYER WITH NEW PARTS, GM WOULD NOT HELP. FUEL GAUGE DOESN'T WORK, HAVE TO KEEP PAPER ECORD OF FUEL CONSUMPTION. REAR WINDOW WASHER HAS FAILED, DOES NOT SPRAY. *TR
Aug 25, 2008
SUSPENSION,POWER TRAIN,EQUIPMENT
1 complaint
WE OWN A 2002 CHEVROLET VENTURE WITH 80,000 MILES AND THE WHEEL BEARING HUBS HAVE BEEN REPLACED THREE TIMES. THE LAST TIME WAS TWO MONTHS AGO AND THE LIGHT IS BACK ON AGAIN. THE LAST TIME THE DEALER CHANGED THE HUB ASSEMBLY, THEY SAID THAT THEY CHANGE THEM ALL THE TIME. THE AIR CONDITIONING ALSO LEAKING AND DOES NOT WORK. THE REAR DIFFERENTIAL HAS INTERNAL BROKEN DISKS AND DOES NOT WORK. WE WILL NEVER BUY ANOTHER VENTURE AGAIN. *JB
Aug 16, 2007
PARKING BRAKE
1 complaint
THE 2002 CHEVROLET TAHOE HAS FAILED INSPECTION BECAUSE OF THE EMERGENCY BRAKE.. IT WAS COMPLETELY USELESS. IT DIDN'T WORK. WHY I DON'T KNOW, BUT THE INSPECTION PLACE STATED THAT THEY HAD FAILED NUMEROUS TAHOES WITH THE SAME PROBLEM. I FELT THAT IT WAS UNSAFE AND CHEVROLET SHOULD RECALL THE FEW THAT HAVE THIS PROBLEM. WHY DID IT HAVE TO BE AN INNOCENT PARTY CONCERNING SEVERAL DEATHS OR THOUSANDS OF PEOPLE REPORTING IT BEFORE IT IS RECALLED. I DIDN''T EVEN USE THE BRAKE HOW COULD IT NOT WORK ANYMORE.
Jun 24, 2007
STEERING,SUSPENSION
1 complaint
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE DRIVING AT HIGHWAY SPEEDS OF 70 MILES PER HOUR, THE FRONT RIGHT TIRE ROD BROKE ALONG WITH THE FRONT RIGHT CONTROL ARM. THE DEALER (IN GRANTS PASS, OREGON) STATED THAT THEY ARE UNABLE TO ASSIST HIM WITH THE FAILURE SINCE IT WAS INVOLVED IN A CRASH; HOWEVER, THE CONTACT WAS NOT INVOLVED A CRASH. THE FRONT TIRES WERE WORN AND THAT DOESNT OCCUR DURING AN ACCIDENT. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 57,2000.
Apr 19, 2007
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
REAR DEFERINTIAL WENT OUT THAN FRONT DEFERINTIAL WENT OUT. I CAN NOT FIND A SHOP TO FIX FRONT DEFERNTIAL BECAUSE THEY DO NOT HAVE THE TOOLS TO TAKE APART. A CHEVEY DEALERSHIP HAS MADE A SUGGESTION THAT I REPLACE THE WHOLE TRANSMISSION. I HAVE OWNED THIS VAN SINCE FEB. 2006 AND I'VE HAD TO REPLCE THE AIR CONDISHTION MOTOR (ABOUT $950.00) THE REAR DEFERINTIAL (ABOUT $1400.00) AND NOW ABOUT AN OTHER $2000.00 TO PUT A USED FRONT DEFERINTIAL. THE AIR COND. MOTOR WAS NEW, THE REAR DEFERINTIAL WAS USED I COULD NOT AFFORD TO BUY A NEW ONE IT WOULD HAVE BEEN $3500.00. I BELEIVE THAT I AM PAYING FOR A LEMON NOT A GOOD WORKING VAN. PLEASE HELP ME FIND OUT WHAT I CAN DO TO HAVE A RECALL ON THIS VAN OR IF GM SHOULD BE PAYING FOR REPLACEING THESE PARTS.*AK
Mar 24, 2007
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
I JUST BOUGHT THIS CAR IN MARCH OF 2006. I HAVE ALREADY HAVE HAD BRAKE PROBLEMS, RADIATOR PROBLEMS, AND NOW ENGINE AND OIL PUMP PROBLEMS. I STILL HAVE APPROX. $7,500.00 IN PAYMENTS TO A FINANCIAL COMPANY. I DID HAVE AN AS IS PURCHASE BUT IS THERE ANY KICK BACK FOR MIEN SOME WAY. THIS ISN'T FAIR. IS THERE ANY THING I CAN DO TO HAVE THE DEALER AT LEAST HELP WITH THE PURCHASE AND REPAIR FOR A NEW ENGINE FOR THIS CAR. IT ALSO HAVE 10 POTENTIAL LISTINGS UNDER AUTOCHECK.COM. I HAVEN'T OBTAINED THOSE BECAUSE I DO NOT HAVE THE EXTRA MONEY TO PURCHASE THESE REPORTS. *JB
Oct 10, 2006
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
THROTTLE TO THE ACCELERATOR LOCKED IN THE FULLY OPEN POSITION. VAN ACCELERATED ON THE HIGHWAY. BRAKES STARTED TO FADE BADLY, UNABLE TO HOLD THE ENGINE. HAD MY FOUR YOUNG CHILDREN IN THE VAN. FORCED TO SHIFT INTO NEUTRAL AND TURN THE ENGINE OFF IN THE MIDDLE OF RUSH HOUR TRAFFIC. *JB
Jun 24, 2006
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
WE BOUGHT A CHEVY VENTURE IN OCTOBER, 2004. IT WAS SUPPOSED TO HAVE BEEN A "GM CERTIFIED" VEHICLE, SINCE WE BOUGHT IT IN OCTOBER AND IN THE MIDWEST WE DID NOT NEED TO TURN THE AIR CONDITIONING UNIT ON UNTIL ABOUT SIX MONTHS LATER. THAT IS WHEN WE NOTICED THAT IT WAS NOT BLOWING COLD AIR. ACCORDING TO THE DEALER THE AIR CONDITIONER CONDENSER HAD A LEAK, BY THEN THE 3000 MILES WARRANTY HAD EXPIRED AND WE GOT STUCK WITH THE $900 DOLLARS BILL. THE SECOND INCIDENT HAPPENED IN MARCH 2006, WHILE AT THE SERVICE STATION FOR AN OIL CHANGE AND STATE MANDATED SAFETY INSPECTION THE MECHANIC INFORMED ME THAT THE ENGINE COOLING SYSTEM MANIFOLD HAD A LEAK. I THINK THIS VEHICLE IS A LEMON BUT IT IS TO LATE TO DO ANYTHING ABOUT IT, THIS SECOND PROBLEM IS GOING TO COST ME ANOTHER $900 DOLLARS. WHY IS IT THAT EVERYTHING THAT GOES WRONG WITH THIS VAN COSTS $900 DOLLARS? *NM
Mar 12, 2006
VISIBILITY,EQUIPMENT
1 complaint
WINDOW SWITCHES AND MOTORS HAVE FAILED 4 TIMES THEREFORE NEEDING REPLACEMENT.*JB
Oct 04, 2005
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
ABS BRAKE FAILURE WITH AWD DISABLE. ABS LIGHT CAME ON WITH AWD DISABLE MESSAGE, BOTH ARE CONNECTED. WITH ABS FAILURE, AWD IS DISABLES. FAILURE REQUIRED REPLACEMENT OF PART. NO CONSEQUENCES BECAUSE IT WAS SUMMER AND NO SNOW, WINTER WOULD HAVE BEEN DIFFERENT STORY. ONLY PART THAT FAILED WAS REPLACED BUT THERE IS A SERVICE BULLETIN AND RE-ENGINEERED PART DUE TO OBVIOUS PROBLEMS. BULLETIN IS #03-05-25-004A. CONCERN IS THAT ABS AND AWD FAIL AT SAME TIME, I FEEL THIS IS A SERIOUS SAFETY HAZARD IN WINTER DRIVING, THE TYPE YOU BUY A AWD FOR. I HAVE CONTACTED GM AND THE REFUSE TO REPLACE OTHER PART. *NM
Sep 09, 2005
FUEL SYSTEM, GASOLINE,SEAT BELTS,STRUCTURE
1 complaint
DT: 2002 CHEVROLET VENTURE. CONSUMER IS HANDICAPPED AND HAS TO DRIVE LEFT FOOTED. WITHIN THE FIRST YEAR OF OWNING THE VENTURE OPENED LEFT SLIDING MANUAL DOOR AND THE DOOR FELL OFF THE TRACKS AND FELL ONTO THE CONSUMER. THIS WAS IN NOVEMBER OF 2002. CONSUMER'S BROTHER PUT THE DOOR BACK ON THE TRACKS AND SLED IT AS FAR AS IT WOULD GO, BUT WOULD NOT CLOSE. DROVE THE VAN TO DEALERSHIP, THEY SAID THEY FIXED IT. CONTINUED TO HAVE DOOR PROBLEMS, AND VEHICLE HAS BEEN IN AND OUT OF THE DEALERSHIP. AUGUST OR SEPTEMBER OF 2004, THE DOOR FELL OFF AGAIN. STOPPED AND HAD HELP PUTTING IT BACK ON. TOOK IT BACK TO DEALERSHIP, THEY SAID THEY FIXED IT AGAIN. THEN, THE SLIDING DOOR OVERLAPPED THE DRIVERS DOOR, PINING THE CONSUMER IN VEHICLE. TOOK BACK TO DEALERSHIP AND THIS TIME IT WAS OUT OF WARRANTY, AND CONSUMER HAD TO PAY TO HAVE IT FIXED. CURRENTLY, THE WINDOW WAS MOVING FROM THE WIND THAT WAS COMING AROUND THE DOOR. CALLED THE MANUFACTURER, AND I TOLD THEM THAT DOOR NEEDED TO BE FIXED AGAI. CURRENTLY, THE CAR WAS PARKED IN CONSUMER'S DRIVEWAY AWAITING REPAIRS. THE RIGHT DOOR WAS NOW SHOWING THE SAME PROBLEMS, THE DEALERSHIP CHANGED THE RIGHT DOOR MODULE DUE TO A RECALL. THIS FIXED THE RIGHT DOOR. THE DOOR HAS NO HANDLES TO BE ABLE TO SHUT THE DOOR ,AND CONSUMER MUST SLIDE THE DOOR USING THE WINDOW, AND THIS WAS UNSAFE. THE DEALERSHIP PUT NEW SEAT BELTS IN BECAUSE THEY SAID THE SEAT BELTS WERE CAUSING THE DOOR PROBLEM . THE NEW SEAT BELTS DO NOT RETRACT. THE SEAT LATCH BY THE RIGHT REAR DOOR BROKE, COULD NOT MOVE THE SEAT IN ANY WAY. ABOUT 2 MONTHS AGO, WHILE DRIVING STOPPED AT A STOP SIGN AND SMELLED GAS. THE O RING HAD A DEFECT THAT CAUSED THIS, ACCORDING TO THE DEALERSHIP. *AK
Aug 18, 2005
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,EQUIPMENT
1 complaint
BOUGHT MY VENTURE AS DEALER DEMO WITH 1400 MILE ON 6/18/02. IN APRIL 2004 A/C DID NOT WORK. TRIED RECHARGING SYSTEM FOUND LEAK. TOOK TO CHEVY IN JUNE/JULY 2004 WAS TOLD THERE WAS A BAD WELD ON THE CONDENSER. THEY REFUSE TO COVER $800 REPAIR BECAUSE VEHICLE WAS OVER 36,000 MILES. ALSO TOLD ME MY GASKETS NEED REPLACING AT A COST OF $1300. ALSO, HAVE REPEATEDLY HAD PROBLEMS WITH MY DRIVER SIDE POWER WINDOW NOT GOING UP CORRECTLY. IT GETS STUCK MIDWAY AND SOMETIMES WILL NOT GO UP AT ALL. HAVE HAD THIS PROBLEM CHECKED AT THE DEALERSHIP FROM THE BEGINNING OF OWNERSHIP. WATER IS ALSO IN TAILLIGHT LENS. THIS WAS ALSO FIXED AT DEALERSHIP ONCE BUT CONTINUES TO OCCUR.
Jul 06, 2005
STEERING,SERVICE BRAKES, AIR,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
1 complaint
WE BOUGHT OUR ASTRO VAN IN 2001, IT HAS BEEN IN THE SHOP ABOUT 22 OR 23 TIMES. MOST OF THEM MAJOR THINGS NEEDING TO BE FIXED OR REPLACED.*AK
Apr 26, 2005
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
ELECTRICAL SYSTEM, AIR CONDITIONING UNIT, LOCK ON BACK HATCH, THE POWER SLIDER, AND THE FRONT AND PASSENGER WINDOWS HAVE A HARD TIME ROLLING UP OR DOWN WHEN IT IS COLD OUTSIDE, EVEN THOUGH CAR WAS PARKED INSIDE GARAGE ALL NIGHT. THE AIR CONDITIONING UNIT STOPPED BLOWING COLD AIR JUST ABOUT 6 MONTHS AFTER WE GOT IT. THE LOCK ON THE BACK END WAS STUCK IN THE LOCKED POSITIONED AND WOULD NOT DISENGAGE. AND THE ELECTRICAL SYSTEM IS ALL MESSED UP IN THE BACK END. TAILLIGHTS WANT TO WORK WHEN THERE NOT SUPPOSED TO AND THE SAME WITH THE REVERSE LIGHTS. LIGHTS BRIGHTER THEN OTHERS ON ONE SIDE THEN THE OTHER, THEN A FEW MINUTES LATER IT WILL BE THE OTHER WHY AROUND. ALOT HAS TO DO WITH WHEN I PUSH ON THE BRAKE PEDAL IF THE TURN SIGNALS ARE GOING TO WORK OR NOT. AND THE POWER SLIDER WAS ALREADY RECALLED ON THE VAN. THE REAR BRAKES ON THE VAN ARE STICKING. EXAMPLE: WHEN YOU STOP FOR A SECOND AND THEN RELEASE THE BRAKES IT WILL MAKE A LOUD NOISE LIKE IT WAS STUCK AND THEN HAD TO FORCE ITSELF TO RELEASE. NOT SURE WHERE TO START ON THIS PROCESS TO GET EVERYTHING FIXED. *JB
Jan 22, 2005
STEERING,SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING,SEAT BELTS,LATCHES/LOCKS/LINKAGES,ELECTRICAL SYSTEM,CHILD SEAT
1 complaint
CRANCKING EXTENSVLY, BRAKES FRONT AND REAR, UNEVEN WEAR AND TEAR, HYDROPLANING NOISE, VIBRATIONS, STEERING AND UNALIGNMENTS PROBLEMS, EMMISION REPAIRED AND TREATED, AS THE CREATED SULPHUR ODORS, AND STALLING. UNEVEN DRIVING, ABS LIGHT COMING ON AT SPEED EXCEEDING 60 MPH. *AK
Jan 06, 2005
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,LATCHES/LOCKS/LINKAGES
1 complaint
THE OWNER HAD THE AUTOMATIC SLIDING DOOR REPAIRED AT THE DEALERSHIP ON FOUR OCCASIONS. THE DOOR OPENED UNINTENTIONALLY, HOWEVER THE DEALERSHIP STATED THERE WAS NOTHING WRONG WITH THE DOOR. AFTER THE OWNER PULLED OUT OF THE DEALER, THE PROBLEM OCCURRED AGAIN. NO ONE WAS WILLING TO ASSIST THE CONSUMER WITH THE PROBLEM. ALSO THE ALL WHEEL DRIVE SYSTEM HAS GONE BAD AND THE SENSORS HAVE GONE OUT TWICE. ALSO, THE ABS LIGHT STAYS ON AS WELL. PROVIDE FURTHER DETAILS. *JB
Jul 20, 2004
SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER
1 complaint
MY 2002 VENTURE HAS LOST THE ABS & AWD SYSTEMS SEVERAL TIMES, (WHICH IS NO FUN WHILE DRIVING ON ICE AND SNOW). THE DEALER HAS FIXED WIRING, REPLACED SENSORS, AND IS KNOW WAITING FOR COMPLETE WHEEL ASMBLIES FOR MY VAN AND AT LEAST 3 OTHERS. THE DEALER HAS FURNISHED EACH OF US WITH LOANER VEHICLES WHILE THEY AWAIT PARTS. I HAVE BEEN TOLD THAT THE 2003 VENTURE HAS AN UPGRADED SYSTEM. THE DEALER HAS BEEN VERY HELPFUL, BUT I THOUGHT I SHOULD BRING THIS TO YOUR ATTENTION, BEING THAT THERE WAS NO MENTION OF THIS PROBLEM ON THE "WEB". I WASN'T AWARE OF OTHERS HAVING PROBLEMS UNTIL THIS LAST INCIDENT AND THE SERVICE MANAGER MENTIONED THAT I WASN'T THE ONLY ONE HAVING PROBLEMS. PLEASE CONTACT ME IF YOU NEED FURTHER INFORMATION, ALSO LET ME KNOW IF THIS HAS BEEN A LARGER NATIONWIDE PROBLEM.
Jan 15, 2004
STRUCTURE,EQUIPMENT
1 complaint
I PURCHASED A NEW 2002 CHEVY VENTURE ON 10/15/01. ONE WEEK AFTER I PURCHASED THE VAN THE DRIVER SIDE POWER SLIDING DOOR MALFUNCTIONED. IT CLOSED TO WITHIN AN INCH AND THEN SPONTANEOUSLY BOUNCED BACK OPEN. IT MALFUNCTIONED NO MATTER WHICH METHOD I USED TO CLOSE THE DOOR (PRESSING THE OVERHEAD CONSOLE BUTTON, THE DOOR BUTTON OR THE REMOTE BUTTON.) I HAD TO MANUALLY PUSH THE DOOR CLOSED WHEN IT OCCURRED. FOR A WHILE, I THOUGHT I WAS ACCIDENTALLY HITTING THE REMOTE BECAUSE THE MALFUNCTION DOES NOT OCCUR ALL THE TIME. RATHER, IT HAPPENS OFF AND ON, SOMETIMES SEVERAL TIMES A WEEK AND THEN NOT AGAIN FOR A FEW WEEKS. IT CONTINUED TO MALFUNCTION SPORADICALLY AND I RETURNED TO THE DEALER SERVICE DEPT THE FIRST TIME ON 2/1/02. IT HAS BEEN IN FOR SERVICE FOR THIS PROBLEM 9 TIMES AND STILL CONTINUES TO MALFUNCTION. ON ONE RECENT OCCASION MY 4-YEAR-OLD SON WAS STRUCK IN THE BACK OF THE HEAD WHEN THE DOOR MALFUNCTIONED WHILE HE WAS STANDING NEXT TO THE VAN. I NOTIFIED CHEVROLET'S CUSTOMER ASSISTANCE CENTER AND THEY ADVISED ME TO BRING THE VAN IN FOR SERVICE AGAIN. I COMPLIED, BUT THE DOOR CONTINUES TO MALFUNCTION. WHEN THE CUSTOMER SERVICE CENTER FOLLOWED UP AND I TOLD THEM THAT THE DOOR STILL IS NOT WORKING PROPERLY, THEY SAID THAT I SHOULD BRING IT IN FOR SERVICE AGAIN (FOR THE 10TH TIME). I ALSO HAVE A PROBLEM WITH THE VENTILATION SYSTEM. FOR SOME UNKNOWN (TO ME) REASON, THE AIR CONDITIONER (A/C) STARTS TO SMELL HORRIBLY FOUL. IT HAS BEEN SERVICED ON 4 OCCASIONS FOR THIS PROBLEM. THE MOST RECENT TIME (IN AUGUST 2003), THE TECHNICIANS REMOVED ALL HOSE AND DUCT WORK AND CLEANED IT WITH BLEACH AND CLEANER. THE FOUL ODOR RETURNED WITHIN 2 WEEKS. I HIRED A CONSULTING FIRM TO PERFORM AN AIR ANALYSIS ON THE VAN AND THE LAB RESULTS INDICATED THAT 2 SPECIES OF MOLD SPORES ARE STILL PRESENT IN THE DUCT WORK. AGAIN, CHEVROLET CUSTOMER ASSISTANCE CENTER IS AWARE OF THE PROBLEM AND THEY ADVISED ME TO RETURN TO THE DEALER FOR SERVICE. *LA
Oct 29, 2003
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER
1 complaint
VEHICLE HAS BEEN IN DEALERS SHOP FOUR TIMES DUE TO FUEL GAUGE NOT WORKING PROPERLY. WHENEVER FUEL TANK WAS FILLED FUEL GAUGE WOULD SHOW A HALF TANK. ALSO, THERE WAS AN OIL LEAK. VEHICLE HAD BEEN IN DEALERS SHOP TWICE FOR OIL LEAK. *AK
Oct 09, 2003
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, OTHER
1 complaint
WHILE DRIVING OUR 2002 CHEVROLET VENTURE, THE ABS LIGHT COMES ON AND "ALL-WHEEL DRIVE DISABLED" APPEARS IN THE DISPLAY. THIS HAS OCCURRED ON THREE SEPARATE OCCASIONS, EACH TIME WHILE DRIVING, EACH TIME AFTER HAVING BEEN REPAIRED BY THE DEALER. IN FOR SERVICE ON 9/5/02, 11/19/02, 12/2/02 AND TODAY, 9/29/03 FOR A TOTAL OF 47 DAYS AND COUNTING. THIS LAST INCIDENT OCCURRED AFTER THE PART WAS "REDESIGNED" TO ELIMINATE THE KNOWN DEFECT. THERE WAS A FAILURE OF THE ABS AND ALL WHEEL DRIVE SYSTEM DUE TO A FAULTY WHEEL SPEED SENSOR. THE CONSUMER REQUESTED A REFUND UNDER THE NEW YORK LEMON LAW. THE FUEL EVAPORATOR LEAKED. *SCC *JB
Oct 08, 2003
SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
ABS/AWD DISABLE LIGHT COMES ON. HAVE REPLACED LEFT FRONT HUB/SPEED SENSOR ASSEMBLY TWICE. REPLACED RIGHT FRONT HUB/SPEED SENSOR ONCE. PARTS AVAILABILITY AND RELIABILITY HAVE BEEN A CONSTANT ISSUE. CONTINUOUS FAILURES IN RECENT MONTHS.*JB
Apr 11, 2003
WHEELS
1 complaint
VERLAND IS AN ICF/MR FACILITY IN SEWICKLEY PA. WE USE OUR VEHICLES DAILY TO TRANSPORT OUR CLIENTS TO THEIR PROGRAMS, DR'S. APPTS, ETC. WE PURCHASED A 2002 CHEVROLET VENTURE MINI VAN IN NOVEMBER 2001. THE SAME VAN HAS HAD 3 INSTANCES WHERE THE WHEEL STUDS HAVE BROKEN AND THE FRONT TIRE HAS COME LOOSE. OUR STAFF HAS NOTICED THE PROBLEM AND GOTTEN OFF OF THE ROAD BEFORE ANY ACCIDENT HAS HAPPENED. WE HAVE CONTACTED CHEVROLET AS WELL AS THE SELLING DEALER AND THEY REFUSE TO ACKNOWLEDGE THAT THIS IS A PROBLEM WITH THE VAN AND THEY HAVE PUT THE BLAME ON US. THE LATEST FAILURE WAS ON 12/10/02 AND A TOW TRUCK WAS CALLED TO TOW THE VAN TO A CHEVROLET DEALER. THE TOW TRUCK DRIVER COMMENTED THAT HE HAD NEVER SEEN THIS PROBLEM OCCUR ON ANY VEHICLE, LET ALONE A NEW VAN, AND HE WAS AN IMPARTIAL OBSERVER TO THE PROBLEM. I WAS INFORMED BY THIS CHEVROLET DEALERSHIP THAT THE PROBLEM WOULDN'T BE COVERED BY CHEVROLET AND THE COST WAS $401.32. THIS VAN HAS 23,000 MILES AND SHOULD STILL BE COVERED UNDER THE "BUMPER TO BUMPER" WARRANTY. I AM NOT LOOKING FOR ANYTHING EXCEPT TO HAVE THE VAN REPAIRED. WE HAVE BEEN LUCKY THAT WE HAVE HAD NO INJURIES TO OUR STAFF OR CLIENTS AS WELL AS THE GENERAL PUBLIC YET. ANY HELP YOU COULD PROVIDE WOULD BE GREATLY APPRECIATED.
Dec 13, 2002
SERVICE BRAKES, HYDRAULIC,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
I WAS IN A WRECK LAST MONDAY NIGHT WHILE DRIVING A COMPANY VAN. THE CRUISE CONTROL WHEN YOU SET IT AT A SPEED THEN GO DOWN A HILL IT WOULD GET 15-20 MILES FASTER. ANY HOW THE RIGHT FRONT TIRE WENT DOWN AND I HIT A GUARD RAIL WITH THE FRONT OF THE VAN A FIRE STARTED IMMEDIATELY BY MY LEFT FOOT AND NONE OF THE FRONT AIR BAGS DEPLOYED UNTIL THE FIRE GOT TO THEM. THE VAN ROLLED OVER ONCE AND LANDED ON ITS WHEELS THE DOORS WOULDN'T OPEN I ROLLED DOWN THE PASSENGER SIDE WINDOW AND GOT OUT THAT WAY AND THE ABS BRAKES WOULD LOCK UP WHEN YOU HAVE TO GET ON THEM REAL HARD. DT
Nov 29, 2002
Crash: 1
POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
THE WINDSHIELD LEAKED WATER DOWN THROUGH THE OVERHEAD INSTRUMENT CLUSTER ALONG TO THE TOP OF THE WINDOW. *TT THE VEHICLE STALLED, HESITATED DURING ACCELERATION AND THE PASSENGER WINDOW HAD BECOME INOPERATIVE. THE SERVICE TECH FOUND CORROSION IN SOME WIRES. *SCC *CB *JB
Sep 04, 2002
4.3/5.0
94 reviews

Frequently Asked Questions

How many problems does the 2002 CHEVROLET Venture have?

The 2002 CHEVROLET Venture currently has 235 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2002 CHEVROLET Venture?

The most common problems reported for the 2002 CHEVROLET Venture are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2002 CHEVROLET Venture problem data come from?

All problem and complaint data for the 2002 CHEVROLET Venture comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

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