2003 FORD Crown Victoria Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
288
Complaints Reported
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Complaints by Component
EXTERIOR LIGHTING
79 complaints
The contact's father owns a 2003 Ford Crown Victoria. The contact stated that the headlamps would flash and failed to turn on or to turn off as intended. The contact stated that the failure initially occurred intermittently, but the headlights had become completely inoperable. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting), which described the failure; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Nov 28, 2025
The contact owns a 2003 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the contact became aware that both headlights were inoperable. The contact stated that the headlights failed to function properly and had become inoperable. The vehicle was taken to the dealer, where it was diagnosed and determined that the lighting control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was not available.
Apr 29, 2025
When driving at night and early mornings my head lights and tail lights will randomly go out when my light switch is set to automatic. I can turn it on manually and then I have head lights and brakes but no running tail lights. Which is a major problem and safety hazard.
Jun 20, 2024
A COUPLE OF YEARS AGO WHILE ON VACATION 200 MILES FROM HOME WITH MY FAMILY THE HEADLIGHTS SUDDENLY WENT OUT. AFTER A LITTLE INSPECTION I FOUND WE STILL HAD FLASH TO PASS HIGH BEAMS. THE NEXT DAY (JULY 3RD) I WENT TO THE LOCAL DEALER AND THE PARTS HOUSES AND NO ONE HAD A REPLACEMENT. AS A FORMER USAF JET ENGINE MECHANIC I WENT BACK TO THE CAMPER AND FOUND A WIRING DIAGRAM. I FIGURED OUT IT WAS A PROBLEM WITH THE LIGHTING CONTROL MODULE. I TOOK IT APART AND REPLACED THE DEFECTIVE RELAY. WE FINISHED OUR VACATION AND I SOON FORGOT THE ISSUE. I RECEIVED A RECALL NOTICE FOR THE MODULE AND TOOK IT TO THE DEALERSHIP FOR REPLACEMENT. I WAS INFORMED BY THE SERVICE MANAGER THAT SINCE I HAD REPAIRED THE PART FORD WOULD NOT TAKE IT BACK SO THEY COULD NOT HELP ME. I HAD THE SNEAKING FEELING I WAS BEING LIED TO. I WENT HOME AND RESEARCHED THE RECALL. I FOUND THE REPAIR DOES NOT EVEN INVOLVE REPLACING THE PART BUT TAPS INTO THE WIRING BEFORE THE MODULE. I CALLED FORD CORP AND WAS TOLD THEY DID NOT UNDERSTAND WHAT I WAS TALKING ABOUT AS THEY WEREN'T A TECHNICIAN BUT THEY STOOD BY THEIR DEALERS DECISION. I DON'T FEEL THAT I SHOULD BE PUNISHED FOR DOING WHAT IT TOOK TO GET MY FAMILY HOME SAFELY. I HOPE YOU CAN HELP ME WITH THIS PROBLEM
Jul 31, 2020
ON APRIL 14TH 2017 A RECALL WAS ISSUED (RECALL ID = 264137) ON 2003-2005 FORD CROWN VICTORIA'S MANUFACTURED OCTOBER 3RD, 2001 THROUGH AUGUST 2ND, 2005. NHTSA CAMPAIGN # = 15V861000. THE RECALL WAS ON THE AFFECTED COMPONENT, EXTERIOR LIGHTING, HEADLIGHTS. I HAVE A FORD CROWN VICTORIA THAT WAS MANUFACTURED IN MAY OF 2002 THAT HAS THE EXACT SAME ISSUE. YET WHEN I CONTACT FORD ABOUT THE ISSUE THEY SAID MY VEHICLE WAS NOT INCLUDED IN THE RECALL. WORKING WITH A MAJOR AUTOMOBILE COMPANY PREVIOUSLY IN HONDA OF AMERICA, I TRIED TO UNDERSTAND WHY YET FOUND NO RELIABLE ANSWERS. I'VE BEEN HAVING THIS ISSUE FOR MULTIPLE YEARS WHERE MY HEADLIGHT WILL COME ON AND JUST SHUT OFF WHILE DRIVING.
Mar 04, 2020
+ 74 more complaints for this component
WHEELS
37 complaints
THESE PARTICULAR WHEELS ON THE CROWN VICTORIA POLICE INTERCEPTOR WERE KNOWN TO CRACK, AND LEAK AIR, CAUSING AN ACCIDENT. THEY WERE RECALLED BY FORD, BUT THE POLICE DEPARTMENT THAT PURCHASED THIS VEHICLE, YAVAPAI-APACHE POLICE IN CAMP VERDE, AZ, NEVER HAD THEM REPLACED. I AM CONSTANTLY ADDING AIR TO MY TIRES. LUCKILY I HAVEN'T HAD A BLOWOUT. I WOULD SETTLE FOR A USED SET OF STOCK WHEELS(12 HOLE TYPE) TO REPLACE THE CURRENT 8 HOLE TYPE, SINCE I STILL HAVE THE ORIGINAL HUBCAPS ON THE VEHICLE
Aug 25, 2020
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 03V279000 (WHEELS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER INSPECTED THE VEHICLE HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS NOT DEFECTIVE. THE CONTACT STATED AFTER DRIVING THE VEHICLE APPROXIMATELY 10,000 MILES THEY NOTICED THE REAR PASSENGER RIM HAD A CRACK. THE VEHICLE WAS RETURNED TO THE DEALER WHERE THEY DIAGNOSED THAT THE DUE TO THE VEHICLE NO LONGER BEING IN LAW ENFORCEMENT THE RECALL DID NOT APPLY TO THE MODEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,400.
May 02, 2016
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL SPLIT WHERE THE RIM CONNECTED TO THE CENTER OF THE WHEEL. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V279000 (WHEELS), BUT THE MANUFACTURER INFORMED HIM THAT THE RECALL ONLY APPLIED TO THE MODELS THAT WERE BEING USED AS POLICE VEHICLES. THE CONTACT STATED THAT THE INFORMATION WAS NOT INDICATED IN THE RECALL NOTICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 180,000.
Aug 27, 2012
HAVE BEEN DRIVING THE CAR BACK AND FORTH TO WORK UNDER NORMAL CONDITIONS. THEN REALIZED THE CAR HAD A FLAT, THEN TOOK TO THE LOCAL TIRE SHOP. WHERE THEY INFORMED ME THE TIRE WAS FINE, BUT THE WHEEL HAD SPLIT AT THE CONNECTION WELD(MAKING IT NO GOOD). FOUND OUT FORD HAD A RECALL, I WENT TO MY LOCAL FORD DEALER WHERE THEY EXPLAINED IT WAS A DEFECT AND WOULD BE REPLACED IF IT WAS A CURRENT POLICE VEHICLE. WHERE IT IS NOT CAUSE I OWN IT, THEY SAID THEY CAN NOT PERFORM THE RECALL. NOW TELL ME HOW AM I NOT ANYMORE IMPORTANT THAN OUR POLICE OFFICIALS? MY FAMILY IS AT SAFETY RISK, ALONG WITH MYSELF, AND OTHERS ON THE ROAD, BECAUSE THE WHEEL COULD SPLIT AND CAUSE AND ACCIDENT! SO TELL ME WHY WONT FORD STAND BEHIND THERE RECALLED PRODUCT? *TR
Aug 22, 2012
2003 CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO HIS VEHICLE NOT BEING ABLE TO BE REPAIRED UNDER RECALL DUE TO HIS VIN NUMBER NOT BEING INCLUDED. *TGW THERE WAS A RECALL ON THE WHEELS. *JB
Feb 18, 2011
+ 32 more complaints for this component
POWER TRAIN
23 complaints
WHILE IN MOTION, CAR BEGAN MAKING A GRINDING NOISE FROM REAR. WHAT I THOUGH MIGHT BE A BAD TIRE OR FAILED BRAKE TURNED OUT TO BE A LEAKING REAR AXLE SEAL , DAMAGED AXLE SHAFTS AND BEARINGS. THIS IS THE EXACT RECALL UNDER 04S16 WHICH APPLIES TOWARD 2003 FLEET CV'S. FORD CONTINUALLY DISAPPOINTS AS I WAS TOLD THAT MY CAR VIN IS NOT INCLUDED. I HAD A SIMILAR INCIDENT WITH MY LCM (LIGHTING CONTROL MODULE)-- HAD TO PAY REPAIR AND SAVE RECEIPTS FOR 2 YEARS UNTIL FORD FESSED UP AND EXPANDED RECALL AND FINALLY GOT A REFUND. AS OF THIS INCIDENT, THE CAR IS A PASSENGER FAMILY VEHICLE IN GREAT SHAPE/CARE WITH APPROXIMATELY 110,000 MILES ON IT. 4.6 V8 ENGINE. I EXPECT A FULL REFUND FOR THIS REPAIR WHICH IS EFFECTING OTHERS AND COULD HAVE KILLED ME AND MY FAMILY. I CALLED 1(800)392-3673 FORD CUSTOMER RELATIONS AND WAS TOLD TO TUCK MY RECEIPT IN WALLET AND WAIT TO SEE IF A RECALL IS EVER ISSUED. THEY DO IN FACT ACKNOWLEDGE EXACT ISSUE WITH P70, P71, P72--- JUST NOT MY P74. FORD, DO RIGHT BY YOUR PEOPLE! NO WONDER WHY MANY GO TO FOREIGN CARS. LET'S HOPE NHTSA AND FORD CAN RESTORE AMERICAN HOPE. ---NOT TO MENTION OUR LIVES ON THE ROAD.
Jul 22, 2016
2003 CROWN VICTORIA 57000 MILES. MY CROWN VICTORIA WAS MANUFACTURED AT THE ST THOMAS ASSEMBLY PLANT DURING TIME FRAME IN QUESTION IN REGARDS TO RECALL NUMBER 04S16. AT 57000 MILES IT DEVELOPED A NOTICEABLE NOISE AND VIBRATION EMANATING FROM THE REAR DIFFERENTIAL. UPON INSPECTION THE AXLES WERE SHOWN TO BE WORN SEVERELY. FORD HAS RECALLED "ONLY POLICE AND FLEET" CROWN VICTORIA DUE TO THERE "SEVERE" USE AND HAS DEEMED ALL OTHER MODELS BUILT ON THE SAME ASSEMBLY LINE, WITH THE SAME DEFECTIVE PARTS UNWORTHY OF ATTENTION. THIS IS A BLATANT DISREGARD FOR CONSUMER SAFETY, THE THE GENERAL PUBLIC. THE PARTS ARE KNOWN, AND HAVE SHOWN TO BE DEFECTIVE IF PLACE UNDER HEAVY LOAD. THIS RECALL SHOULD BE EXTENDED TO ALL CROWN VICTORIA MODELS, NOT JUST P70,P71,P72 AS THEY ALL USE THE SAME EXACT AXLE SHAFT.
Sep 17, 2015
REAR AXLES AND BEARINGS ON 2003 - 2011 FORD CROWN VIC POLICE VEHICLES. *TR
Dec 13, 2013
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE VEHICLE WOULD NOT SHIFT INTO REVERSE FROM THE PARK POSITION. IN ORDER SHIFT INTO REVERSE HE HAD TO SHIFT THE VEHICLE INTO NEUTRAL AND ALLOW IT TO SLOWLY ROLL BACKWARDS. UPON DRIVING THE VEHICLE HE ALSO NOTICED THE VEHICLE WOULD NOT SHIFT INTO 6TH GEAR. A DIAGNOSTIC TEST WAS NOT PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
Nov 03, 2010
FOR OVER A YEAR I HEARD A RUMBLING FROM THE REAR RIGHT OF MY CAR WHICH A MECHANIC ORIGINALLY THOUGHT WAS A TIRE NOISE. ON 3/2/10 THE DEALER REPORTED HEARING A BEARING NOISE AND ON 3/11/10 "REPLACED RIGHT REAR WHEEL BRG AND SEAL ALSO REPLACED AXEL WAS DAMAGED FILL REAR DIFF ..." I HAVE THE AXLE AND BEARINGS THAT WERE REPLACED IN CASE YOU WANT TO INSPECT THEM. AT REPAIR THE CAR HAD 44884 MILES ON IT. IT COST ME $694.57 TO REPAIR. THE CAR WAS ASSEMBLED AT ST. THOMAS AND IS NOT A POLICE OR FLEET CAR. UNFIXED, THE LOSS OF DRIVE FUNCTION COULD HAVE RESULTED IN A CRASH. HOW MANY OTHER UNITS OF THIS MODEL HAVE BEEN INVOLVED IN A CRASH OR ARE A DISASTER WAITING TO HAPPEN? *TR
Apr 26, 2010
+ 18 more complaints for this component
SUSPENSION
20 complaints
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE REAR PASSENGAR SIDE OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Mar 23, 2015
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE MAKING A RIGHT TURN AT AN UNKNOWN SPEED, THE REAR AXLE FRACTURED WITHOUT WARNING. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Aug 07, 2014
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A HUMMING NOISE NEAR THE REAR DRIVER'S SIDE TIRE AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE REAR DRIVER'S SIDE WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
Jun 23, 2014
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE AXLE SHAFT FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE AXLE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 101,000.
May 07, 2014
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT SPOKE WITH THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION) AND WAS TOLD THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THAT ONLY THOSE VEHICLES BEING UTILIZED AS POLICE CRUISERS WERE ELIGIBLE FOR REPAIRS UNDER THE RECALL. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY USED AS A POLICE CRUISER. THE CONTACT THEN SPOKE WITH THE MANUFACTURER, WHO STATED THAT THEY WOULD HAVE TO SIDE WITH THE DEALER ALTHOUGH THE SPECIFICS WERE NOT LISTED IN THE RECALL. THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Jul 24, 2013
+ 15 more complaints for this component
STEERING
12 complaints
MY 2003 CROWN VIC HAS A HORRIBLE TIME STEERING I'VE WATCHED SEVERAL VIDEOS THAT DEPICTS EXACTLY THE SAME ISSUE. YOU HOWEVER DO HAVE A RECALL OUT FOR THIS MAKE JUST STARTING AT 2005. I FIND IT HARD TO BELIEVE THAT I AM THE ONLY ONE THAT'S MADE A COMPLAINT. PLS GET THIS FIXED IM 67 AND WITH CANCER MY ONLY WAY OF GETTING AROUND. PLEASE CONTACT ME ASAP THIS IS SERIOUS. OF COURSE IT ON MOLLY DOES THIS WHEN IN MOTION.
Jan 08, 2021
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT DECIDED TO PLACE OIL ON THE STEERING SHAFT AND STEERING WHEEL. AFTER A COUPLE OF MONTHS, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT WAS AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING SHAFT BEARING FAILED AND THERE WAS HEAVY CORROSION ON THE SHAFT. THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
Jul 30, 2019
DRIVING STEADILY AT AROUND 30 MPH ON A CITY STREET. SUDDENLY THE STEERING STARTING BINDING MAKING IT DIFFICULT TO TURN. UPON EXAMINATION THERE WAS A LOT OF RUST ON THE LOWER INTERMEDIATE STEERING SHAFT AND NEEDED AN IMMEDIATE REPLACEMENT. THE MECHANIC NOTED SEVERE CORROSION AND NOTED IT COULD HAVE FULLY BROKEN WITHOUT A LOT OF WARNING. SOME RESEARCH REVEALED THAT A RECALL WAS DONE FOR MODEL YEARS 2005-11 (13V385000). YOU MAY WANT TO EXTEND THIS TO 2003-2004 WHICH USE THE SAME STEERING COMPONENTS.
Oct 27, 2018
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL FAILED TO TURN RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HALL FORD ELIZABETH CITY (1310 N ROAD ST, ELIZABETH CITY, NC 27909) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
Mar 28, 2018
MY VEHICLE'S LOWER STEERING SHAFT BECAME SO CORRODED TO THE POINT I WAS UNABLE TO STEER THE VEHICLE SAFELY. I DID SOME RESEARCH ONLINE AND FOUND THAT FORD ACTUALLY RECALLED 2005-2011 CROWN VICTORIA (NHTSA CAMPAIGN NUMBER: 13V385000) FOR THAT SAME EXACT PROBLEM. I AM RESIDE IN ONE THE AFFECTED STATES UNDER THE RECALL HOWEVER FORD REFUSES TO HONOR THE RECALL STATING THAT MY VEHICLE VIN IS NOT AFFECTED AND MY VEHICLE IS A 2003. I DON'T THINK IT'S A COINCIDENCE MY VEHICLE JUST HAPPENS TO HAVE THE SAME PROBLEM. I WOULD LIKE TO INCLUDE AND EXCERPT FROM THE RECALL "THE RECALL IS EXPECTED TO BEGIN OCTOBER 21, 2013. FORD'S RECALL NUMBER IS 13S08. CUSTOMERS LOCATED IN NON-CORROSION STATES WHO HAVE CONCERNS REGARDING THEIR STEERING WILL HAVE A ONE-TIME OPTION TO HAVE THEIR VEHICLES INSPECTED AND, IF NECESSARY, REPAIRED." I REPAIRED MY VEHICLE OUT OF POCKET AT MY EXPENSE, HOWEVER FORD REFUSES TO REIMBURSE ME.
Mar 26, 2018
+ 7 more complaints for this component
TIRES
10 complaints
IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.
Dec 31, 2015
IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.
Dec 31, 2015
IT HAPPENED ON 12/17/2015 IN THE DAY TIME AROUND 12 NOON WITH A 2003 FORD CROWN VICTORIA LX WITH A SET OF 4 BRAND: FIRESTONE TIRES, TIRE LINE: PRECISION TOURING, SIZE: 235/60R16 99T, DOT: 2RKU, DATE CODE DJC3413 --- IN LIGHT RAIN THE CAR WAS MAKING A RIGHT HAND TURN AT A SPEED UNDER 30MPH AND LOST CONTROL; THE CAR DID A 360 AND SLID AND HIT A UTILITY POLE. THE COMPONENT IS THE TIRES, THEY DID NOT HOLD THE ROAD IN LIGHT RAIN. THE CAR AS TOTALED. I HAVE PHOTOS, AND I AM STORING THE CAR, SO THE TIRES AND CAR IT CAN BE INSPECTED.
Dec 31, 2015
TIRE FAILURE. ON FREEWAY TRAVELING AT APX 75 TREAD CAME OFF TIRE ON BACK DRIVERS SIDE CAUSING IT TO SERVE TIP OVER AND LAND IN THE DITCH. A SMALL AMOUNT OF TREAD LEFT ON A SMALL PORTION OF TIRE WITH THE REST OF THE DREAD COMING OFF COMPLETELY. *TR
May 11, 2010
COMPAINT IS ABOUT B.F. GOODRICH TIRES (LT 265/75R16) TIRES HAVE BEEN MAINTAINED PERFECTLY, ROTATED EVERY 7500 MILES. TOTAL TIRE MILEAGE ABOUT 61,XXX. WHILE DRIVING ON THE INTERSTATE AT 70 MPH, THE LEFT FRONT TIRE SEPARATED. I HAD SUBSTANTIAL DAMAGE TO MY VEHICLE COSTING OVER $2800.00, PLUS REPLACEMENT OF ALL TIRES DUE TO LACK O FAITH IN THE BF GOODRICH TIRES. THE BODY WORK/REPAIRS WILL BEGIN THIS WEEK. *TR
Sep 30, 2007
+ 5 more complaints for this component
ELECTRICAL SYSTEM
10 complaints
2003 CROWN VICTORIA, WAS USING VEHICLE FOR COMMERCIAL USE DURING THE NIGHT HOURS, WHEN EXPERIENCED INTERMITTENT LOW BEAMS, CLOSER EXAMINATION FOUND THAT THE LCM LIGHTING CONTROL MODULE, LOCATED ABOVE BRAKE PEDAL HAD HEATED UP TO A TEMPERATURE FROM HIGH RESISTANCE OF SOLDERED CONTACT JOINTS NOT SUPPORTING REQUIRED VOLTAGE FOR LOW BEAMS WHEN TURNED ON. IT IS ONLY WHEN THE JOINTS COOL THAT THE LIGHTS WOULD COME ON ONLY TO END IN GOING OFF WHEN HEATING BACK UP. FOR THE COST OF THE LCM AT 400 BUX USED, I WAS FORCED TO BYPASS THE LCM BY INSTALLING A TOGGLE AND LATER THE HIGH BEAM FUNCTION CEASED TO OPERATE, WHICH THEN I ADDED A SECOND TOGGLE FOR THE HIGH BEAM FEATURE. THE A/C HAS TO BE INTEGRATED ON THE SAME BOARD AS THE A/C COMP ONLY KICKS ON APPROX. 15 MIN AFTER ENGINE IS WARM, RATHER THAN ON DEMAND. THIS IS A DEFINITE FACTORY DEFECT AS THE 03 IS TOTALLY DIFFERENT FROM THE 02, AND MOST LIKELY WASN'T ADEQUATELY TESTED FOR THE MARKET. THIS DEFECT NEEDS ATTENTION AS THE DANGER HERE IS WITHOUT THE LIGHTS A COLLISION MAY OCCUR, AND OR USING A HIGH BEAM AS A SUBSTITUTE MAY AND BLIND OPPOSING TRAFFIC CAUSING A COLLISION. *TR
Apr 28, 2012
ON JULY 10 MY WIFE AND GRAND SON WERE RETURNING TO OUR FLORIDA HOME FROM AN AMUSEMENT PARK ABOUT AN HOURS RIDE WHEN THE HEAD LIGHTS WENT OUT ON MY 03 FORD CROWN VIC. SHE WAS ABLE TO PULL OVER AND AFTER 30 MINUTES TRYING DIFFERENT IDEAS THE LIGHT DID COME ON AND SHE WAS ABLE TO DRIVE HOME FORTUNATELY WITH THE LIGHTS STAYING ON, IT WAS A NERVE RACKING EXPERIENCE FOR THEM. SINCE THEN IT HAS DONE IT ON SEVERAL OCCASIONS DURING THE DAY AS I RUN WITH MY LIGHTS ON DURING DAYLIGHT HOURS. I HAVE SINCE FOUND THAT IT IS THE LCM UNIT(LIGHT CONTROL MODULE) THAT CONTROLS THE LIGHTS IN THIS 03 CROWN VIC AND THE 04,05 MODELS. I KNOW THAT YOU HAD AN INVESTIGATION INTO THIS RECURRING PROBLEM AND CLOSED IT WHEN YOU DID NOT WARRANT A RECALL EVEN AFTER MANY COMPLAINTS, SOME OF THEM VERY SCARY ON DARK BACK ROADS. I THINK YOU WOULD HAVE TO HAVE IT HAPPEN TO YOU TO KNOW WHAT ITS ALL ABOUT. WHAT WILL IT TAKE A HIGHWAY DEATH TO HAVE THIS PROBLEM LOOK AT IN A PROPER MANNER? I JUST CAN BELIEVE THAT THIS IS NOT A SERIOUS RECALL ITEM. JUST TRY SHUTTING YOUR LIGHT OFF ON A NARROW BACK ROAD AT 30 MPH TO JUST GET AN IDEA OF WHAT IT ALL ABOUT, YOU WILL BE PUTTING THEM BACK ON REAL QUICK, NOT SOMETHING YOU CAN DO WHEN THE LCM FAILS. THANK YOU FOR YOUR TIME READING MY E-MAIL. *TR
Aug 12, 2009
I PURCHASED MY 2003 FORD FOCUS IN 2005 AND EVER SINCE THE IGNITION SWITCH GETS STUCK BUT IT HAS GOT STUCK OVER THE LAST THREE YEARS . *CN
Jan 01, 2008
ON MY 2003 FORD WINDSTAR FUSES REPEATED BLOW AND ALSO THE THERE IS SOMETHING WRONG WITH THE IGNITION SWITCH EVERY TIME YOU HIT A BUMP ALL THE INTERIOR DOME LIGHTS COME ON AND SOME TIMES THEY JUST FLICKER OFF AND ON FOR NO REASON. THERE IS SOMETHING WRONG WITH THE WIRING IN MY VAN AND I HAVE HEARD THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM. I HAVE DONE SOME RESEARCH AND FOUND THAT THERE ARE MANY OTHER PEOPLE WITH THIS SAME PROBLEM. I WOULD LIKE FOR THIS TO BE LOOKED INTO. *TR
Nov 15, 2007
I HAVE A 2003 FORD EXCURSION DIESEL TURBO 6.0 ENGINE. THE VEHICLE HAS BEEN TO THE DEALER AT LEAST 5 TIMES SINCE THE ABOVE DATE FOR A/C PROBLEMS & SHUTTING OFF ON ME. I HAVE REPLACED THE BATTERIES ON 4 OCCASIONS IN THE PAST 7 MONTHS. THEY HAVE FOUND ONE SHORT IN FEBRUARY & AFTER REPLACING THE BATTERIES AGAIN IN APRIL 2007 THE VEHICLE DIED ON ME. WHILE I AM DRIVING THE LIGHTS TURN OFF & I LOSE POWER. THEY ARE UNABLE TO FIND & CORRECT THE PROBLEM & I AM AFRAID TO DRIVE THE VEHICLE BECAUSE I HAVE TO PICK UP MY 4 CHILDREN AND FEEL I AM PUTTING THEM AT RISK FOR AN ACCIDENT.*AK
May 15, 2007
+ 5 more complaints for this component
ENGINE AND ENGINE COOLING
8 complaints
The contact owns a 2003 Ford Crown Victoria. The contact stated that after starting the vehicle, the contact smelled an abnormal coolant odor. The contact inspected the vehicle and noticed there was corrosion and a crack near the intake and radiator hose. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the intake manifold needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.
Apr 21, 2023
TL* THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT FLUID WAS LEAKING UNDERNEATH THE VEHICLE. THE DEALER STATED THAT THE INTAKE AIR MANIFOLD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/30/14*LJ THE CONSUMER STATED THE ENGINE AIR MANIFOLD CRACKED AND THE THERMOSTAT ASSEMBLY FAILED ON THE DRIVER'S SIDE. UPDATED 05/27/2015 *JS
Nov 18, 2014
2003 FORD CROWN VICTORIA P71 UPON STARTING THE CAR, A SPARK PLUG WAS EJECTED FROM THE ENGINE. NECESSITATED REPAIR OF ENGINE. THIS IS THE SECOND CYLINDER TO HAVE THIS OCCUR. *TR
Apr 24, 2008
WE OWN A 2003 FORD EXPEDITION WITH A 5.4 L, V-8 TRITON ENGINE. WHILE DRIVING WE HEARD A LOUD BANG AND THEN IT SOUNDED LIKE THE ENGINE WAS BACK FIRING. WE SMELLED GAS AND A BURNING SMELL. WE HAD OUR EXPEDITION TOWED TO THE DEALER AND WERE INFORMED THAT SPARK PLUG #7 HAD BLOWN OUT OF THE HEAD, STRIPPING THE THREADS. THE DEALERSHIP INFORMED US THAT THE HEAD NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $3,500. WE HAD PREVIOUSLY TAKEN THIS EXPEDITION INTO FORD AT 72,723 MILES BECAUSE THE ENGINE LACKED POWER AND SURGED. WE WERE TOLD THAT SPARK PLUG #7 NEEDED TO BE REPLACED. THIS WAS PRIOR TO THE FORD'S RECOMMENDATION OF A TUNE UP TO BE DONE AT 100,000. THEY REPLACED SPARK PLUG #7 UNDER WARRANTY, BUT WE WERE CHARGED TO REPLACE THE OTHER SPARK PLUGS. THIS IS THE SAME SPARK PLUG THAT BLEW OUT AT 108,411 MILES. WE HAVE CONTACTED MANY MECHANICS TO SEE WHAT OTHER OPTIONS WERE AVAILABLE. WE ATTEMPTED TO HAVE OUR EXPEDITION REPAIRED BY PLACING A RECOMMENDED PERMANENT THREAD REPLACEMENT INSERT PUT INTO THE #7 CYLINDER; WHICH DID NOT FIX THE PROBLEM. WE HAVE BEEN INFORMED THAT THE VEHICLE HAS LOW COMPRESSION IN #7 CYLINDER AND NEEDS A NEW ENGINE AT AN ESTIMATED COST OF $6,000. THE MECHANIC SHOPS THAT WE CONTACTED HAVE INFORMED US THAT THIS IS A FREQUENT PROBLEM WITH THE ALUMINUM HEADS ON THE FORD EXPEDITION AND SOME OTHER FORD TRUCKS. A REVIEW OF THE COMPLAINTS FILED WITH NHTSA SHOWS THAT THIS IS A WIDE SPREAD PROBLEM WITH THE FORD ENGINES. WE ARE REQUESTING THAT A DEFECT INVESTIGATION BE COMPLETED AND THAT FORD BE HELD RESPONSIBLE FOR THE DEFECT IN THEIR FORD EXPEDITION ENGINES/HEADS. *JB
May 05, 2007
2003 FORD EXPLORER OVERHEATED AND LOST COOLANT. TAKEN TO DEALERSHIP 3 TIMES. FIRST 2 TRIPS, PROBLEM NOT FOUND. AFTER 3RD INCIDENT, A CRACKED ENGINE BLOCK WAS FOUND. IN ADDITION TO ENGINE FAILURE, THE VEHICLE WOULD JERK FORWARD WHEN SLOWING TO A STOP, THIS OCCURS MOSTLY IN COLD WEATHER AT LEAST ONCE WEEKLY. UPON TAKING TO THE DEALERSHIP (PROBLEM CANNOT BE REPLICATED); THIS COULD LEAD TO A CRASH, DAMAGE TO A PEDESTRIAN........GEE, HATE TO THINK OF THE POTENTIAL CONSEQUENCES. *NM
Jul 11, 2006
+ 3 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
8 complaints
MY HEADLIGHTS DON'T WORK UNTIL EVER NOW & THEN THE ONLY ONE THAT WORK IS THE RUNNING LIGHTS 🤨 I WAS TOLD THAT IT WAS A RECALL ON THE HEADLIGHT CONTROL MODULE BUT IT WASN'T ON MY VEHICLE 🤦🏾‍♀️ I JUST DON'T UNDERSTAND CAUSE I HAVING PROBLEMS WIT MY 3003 LIKE OTHER PPL 🤷🏾‍♀️
Feb 24, 2019
HELLO I WAS INFORMED THAT MY VEHICLE THE 03 CROWN VICTORIA HAD A RECALL ON THE LIGHTING CONTROL MODULE WHICH HAS NOT BEEN REPLACE IN MY CAR BUT FORD IS UNWILLING TO GIVE PART TO FIX
Jan 15, 2017
I TOOK CAR INTO MILLER FORD, PROVO AFTER RECEIVING RECALL, THEY SAID SWITCH WAS DEFECTIVE. AFTER 4 MONTHS OF NO COMMUNICATION CALLED AND THEY BLAMED FORD, CALLED AND COMPLAINED TO FORD, CASE# [XXX],SAID WOULD GET CALL DIST. MGR. WITHIN 48 HOURS NO CALLS. PROBLEM HEADLIGHTS GO OUT WHILE DRIVING. SIX WEEKS AGO WHILE DRIVING ON DARK ROAD LIGHTS WENT OUT AS A CHILD RAN ACROSS STREET WHILE TRAVELING 45MPH, ALMOST HIT CHILD. THIS IS A SAFETY RECALL THAT FORD IS NOT HANDLING IN A TIME MANNER GIVEN THE SAFETY DEFECT. MAYBE DOT CAN GET THESE NEEDED REPAIRS ORDERED IN A TIMELY MANNER, OR IS A CLASS ACTION LAWSUIT NEEDED TO BRING A NEGLIGENT, UNCARING MANUFACTURER TO DO THE RIGHT THING. IT IS SAD THEY DO A DANGEROUS RECALL THEN FAIL TO FOLLOW THROUGH, I GUESS I CANNOT BUY FROM ANOTHER AMERICAN CAR MANUFACTURER, HAVE 7 OTHER FORDS, BUT PLANNING TO SELL THEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 04, 2014
I HAVE A 2003 FORD CROWN VICTORIA POLICE INTERCEPTOR THAT HAS FAULTY LCM THAT CAUSES THE HEADLIGHTS TO TURN OFF (SHORT OUT) WHILE DRIVING. THIS HAS HAPPENED AT LEAST 40 TIMES SINCE I BOUGHT THIS AUTOMOBILE IN FEBRUARY 2012 AND HAS CAUSED ME TO PULLOVER IN DARK DANGEROUS SITUATIONS. I RESEARCHED THE PROBLEM ON THE INTERNET AND THE SOLUTION POINTED TO A FAULTY LCM. I HAD TO BANG ON THE LCM EACH TIME TO GET THE LIGHTS TO TURN BACK ON. THESE LCMS HAVE NEVER BEEN RECALLED EVEN THOUGH THE PROBLEM AND SOLUTION IS ALL OVER THE INTERNET. I'M AFRAID SOMEONE WILL HAVE TO GET HURT OR KILLED IN AN ACCIDENT BEFORE NHTSA WILL FORCE A RECALL. I AM ASKING THAT THIS PART BE RECALLED IMMEDIATELY. THANK YOU *TR
Jun 03, 2012
HEADLIGHTS SHUT OFF WHILE DRIVING AT NIGHT, NO WAY TO ILLUMINATE THE ROADWAY. HOUR LATER THEY CAME BACK ON. FAILURE CONTINUES INTERMITTENTLY FOR A MONTH NOW LIGHTS DO NOT WORK AT ALL. MAJOR SAFETY ISSUE. HAD MECHANIC REVIEW AND TOLD LCM NEEDED REPLACED, THIS PART FAILURE ALSO CAUSES THE DIGITAL CLIMATE CONTROL TO NOT OPERATE (MEANING NO DEFROSTER, NO HEAT, NO A/C), THE DOME LIGHTS, AND VANITY LIGHTS NOT TO WORK. ONLY WAY TO DRIVE AT NIGHT IS TO HOLD THE FLASH TO PASS ON CONSTANTLY WHICH AGAIN IS A HAZARD WITH BOTH HANDS UNABLE TO BE ON THE STEERING WHEEL. *TR
Apr 04, 2012
+ 3 more complaints for this component
VEHICLE SPEED CONTROL
8 complaints
I SAW SIMILAR REPORTS OF THIS FAILURE AND DECIDED TO ADD TO THE # OF COMPLAINTS, AS I EXPERIENCED THIS, TOO. UPON ACCELERATION UP A HILL, AIR FLOW THROUGH VENTS (A/C OR HEAT) WOULD STOP AND GO TO DEFROST, THEN RETURN AFTER CAR BEGAN "CRUISING" AGAIN. OVER TIME, AIR FLOW DEFAULTED TO ALWAYS BEING DEFROST. (I HAD HEARD THAT THIS DEFAULT POSITION UPON FAILURE WAS A SAFETY MANDATE.) WITHOUT A RECALL, THE COST WAS FULLY MINE, SO I CONSIDERED ALTERNATIVES. A DEALER SERVICE FOR THIS PROBLEM (REPLACE THE DASHBOARD'S ELECTRONIC AUTOMATIC TEMPERATURE CONTROL UNIT OR "EATC") WOULD HAVE BEEN MEGABUCKS (I HEARD $800 FOR THE UNIT, ITSELF) FOR PARTS AND LABOR. A REBUILT EATC BY MAIL ORDER (REBUILD MINE OR SWAP FOR MINE) WOULD HAVE BEEN $250-400 FOR THE PART ALONE. THE PROBLEM IS FAILED ORIGINAL O-RINGS ON THE VACUUM ACTUATORS WITHIN THE EATC; NOT A DEALER-OFFERED REPAIR. I REPAIRED IT MYSELF. I ORDERED 5/52" ID X 9/32" OD SILICONE O-RINGS (4 NEEDED, 1 FOR EACH ACTUATOR) AND REPLACED THEM ON THE NOZZLE OF EACH VACUUM ACTUATOR, REASSEMBLED AND REMOUNTED THE ACTUATORS, RECONNECTED THE VACUUM HOSES AND REINSTALLED THE EATC UNIT INTO THE DASHBOARD. AFTER MORE THAN 3 YEARS, THE EATC NOW CONTINUES TO OPERATE PROPERLY. COST OF PARTS (O-RINGS, SILICONE SPRAY AND DIELECTRIC GREASE) WAS ABOUT $30 AND 1 1/2 HOURS OF MY TIME. IT APPEARS TO BE AN EXTREMELY COMMON PROBLEM WITH A SIMPLE, ALBEIT VERY EXPENSIVE, CORRECTION, IF DONE BY THE DEALER. *TR
Sep 10, 2013
2003 FORD CROWN VICTORIA POLICE WAS PARKED. DRIVER PUT FOOT ON BRAKE, PUT CAR IN REVERSE. CAR SUDDENLY ACCELERATED AT HIGH SPEED. *TR
Apr 21, 2010
1993 FORD CROWN VICTORIA WITH SPEED CONTROL RECALL. CONSUMER STATES THAT HE RECEIVED A LETTER IN FEBRUARY SAYING PARTS WERE AVAILABLE. WHEN HE CALLED THE DEALER THEY HAD NOT HEARD THAT PARTS WERE AVAILABLE. *KB
Mar 18, 2008
CRUISE CONTROL MALFUNCTIONED ON 2003 FORD EXPLORER AND FIXED AT A COST OF 1479.67 PAID BY THE OWNER (ANGELA MORGAN). VEHICLE REQUIRED SERVICING AS IT BEGAN STALLING WHILE IN TRAFFIC (ATLANTA). CRUISE CONTROL PROBLEMS CAUSED OTHER ELECTRONIC PROBLEMS. I WOULD LIKE A REFUND AS THIS CRUISE CONTROL PROBLEMS EXTEND BEYOND THE FORD 2002 MODELS; I HAVE A FORD EXPLORER 2003. PLEASE CONTACT ME ANGELA MORGAN *TR
Aug 10, 2007
DT: ,2003 FORD, CROWN VICTORIA. CONSUMER STATES THAT WHEN SHE STARTS THE VEHICLE IT IS FINE, BUT AS SOON AS SHE TAKES FOOT OFF OF THE ACCELERATOR THE ENGINE CUTS OFF. THIS HAPPENED THREE TIMES, AND HAS TAKEN THE VEHICLE TO THE SERVICE DEPARTMENT TWICE ,AND THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE.*AK
Jun 08, 2005
+ 3 more complaints for this component
FUEL SYSTEM, GASOLINE
7 complaints
CONFIRMATION NUMBER (ODI NUMBER) 10149237 APPROXIMATELY 3-4 MONTHS AGO I SEND A COMPLAINT ABOUT FORD PRODUCTS WHICH STILL HAD A TANK ISSUE. I WAS PROMISED A REPLY AS SOON AS THE RIGHT PERSON RECEIVED THE INFORMATION WITHIN A FEW WEEKS. SO FAR I HAVE RECEIVED NOTHING!!!! *NM
May 15, 2006
HOW CAN YOU FOLKS JUSTIFY THE POLICY WHICH HAS BEEN REPORTED CONCERNING THE FIRE HAZARD ON THE FORD CROWN VIC, MERCURY MARQUIS, AND LINCOLN TOWN CAR BECAUSE OF THE LOCATION OF AND LACK OF PROTECTION OF THE GAS TANK. WHY IS THAT NOT A RECALLABLE DEFECT? WE BOUGHT A 2003 CROWN VIC NOT KNOWING ABOUT THE GAS TANK LOCATION PROBLEM. WHO IS RESPONSIBLE FOR INFORMING THE PUBLIC OF SUCH DEATH CAUSING HAZARDS? IF NOT YOUR AGENCY, WHO? SO WHAT ARE WE TO DO NOW? WHY SHOULD WE HAVE TO PAY $150 TO GET A FACTORY DEFECT FIXED? NOT ONLY ARE YOU DOING NOTHING ABOUT IT, YOU ARE NEGLIGENT IN WITHHOLDING THIS INFORMATION FROM CONSUMERS. IT IS FURTHER REPORTED A REPRESENTATIVE OF YOUR AGENCY STATED THAT YOU WERE GOING TO DO NOTHING; IT WAS A CONSUMER VS. MANUFACTURER ISSUE. WHAT POWER DOES A CONSUMER HAVE TO MAKE A LARGE CORPORATION LIKE FORD MOTOR COMPANY FIX A DEFECT LIKE THEY VOLUNTARY DID ON ALL POLICE CRUISERS. I BELIEVE THAT WAS AN ECONOMIC DECISION OF FORD, NOT NECESSARILY A SAFETY CONCERN. IF NOT WHY WOULD THEY NOT BE JUST AS CONCERNED ABOUT THEIR LOYAL CUSTOMERS. I HAVE OWNED CROWN VICS FOR THE PAST 15 YEARS, NOT KNOW ABOUT THE GAS TANK HAZARD. HOW MANY MORE PEOPLE (MAYBE MY WIFE AND I) WILL HAVE TO DIE FROM EXPLODING GAS TANKS BEFORE YOU TAKE THE ACTION YOU ARE ENTRUSTED TO? AS A COMMENTATOR SAID THE OTHER DAY, IT IS SUCH A SAD STATE THAT PEOPLE HAVE TO DIE BEFORE OUR GOVERNMENT WORKS. HOW SAD. IF YOU HAD PURCHASED ONE OF THESE AUTOMOBILES NOT KNOWING ABOUT THIS DEATH TRAP, WOULD YOU FEEL DIFFERENTLY ABOUT A RECALL? FORD OBVIOUSLY IS NOT GOING TO DO THE RIGHT THING. WILL YOU? I REQUEST THE COURTESY OF A REPLY, PLEASE! (THE INCIDENT DATE IS THE DATE I PURCHASED MY 2003 FORD CROWN VIC. *NM
Feb 01, 2006
DT*: THE CONTACT STATED NO FAILURE HAS BEEN EXPERIENCED WITH THE VEHICLE'S FUEL TANK. HOWEVER, THERE IS CONCERN FOR SAFETY DUE TO THE MANUFACTURER RECENTLY OFFERING A PROTECTIVE SHIELD. THE SHIELD WAS OFFERED TO VEHICLE'S THAT WERE AT A HIGHER RISK OF FIRE BASED ON THEIR USE. THE CONTACT IS CONCERNED ABOUT THE SHIELD NOT BEING OFFERED AS A STANDARD ON ALL VEHICLES REGARDLESS OF THEIR INTENDED USE. THE CONSUMER STATED HIS VEHICLE HAS BEEN REAR ENDED TWICE. UPDATED 02/27/06. *JB
Jan 31, 2006
AT THIS TIME I CAN DO NOT HAVE A FAILURE, ONLY A VERY SERIOUS CONCERN. IN THE PAST FEW MONTHS, ANYTIME WHILE MY 2003 EDDIE BAUER EXPEDITION IS TURNED ON, A LOUD "TIN-SOUNDING-POP" OCCURS. IT SOUNDS LIKE THE FUEL TANK BUT I CAN NOT BE SURE WHAT IT IS. IN THE PAST MONTH, THE SOUND HAS GOTTEN LOUDER & LOUDER -- EVEN MORE FREQUENT. THE BEST WAY TO DESCRIBE THE SOUND IS -- IT SOUNDS LIKE SOMEONE HAS LEFT A TIN CAN OUTSIDE AND WHEN THE WEATHER CHANGES FROM HOT TO COLD OR COLD TO HOT, THE TIN CAN "POPS" AS ITS CONTRACTING OR EXPANDING. NO ENGINE LIGHTS OR COMPUTERIZED MESSAGES COME ON. NO PARTS HAVE BEEN REPLACED ON THIS VEHICLE -- I BOUGHT IT NEW IN SEP 2003. *NM
Oct 18, 2005
1) LACK OF POWER/ENGINE STOPS 2) FUEL PUMP FAILURE 2003 MODELS 20% FAILURE RATE AS OF TODAY (10 OF 49 UNITS) 3) REPLACE FUEL PUMP, ONE UNIT ON IT'S SECOND REPLACEMENT. *AK
Jun 14, 2004
+ 2 more complaints for this component
ENGINE
6 complaints
A COUPLE OF YEARS AGO, #2 CYLINDER BLEW THE SPARK PLUG OUT. THIS CYLINDER WAS REPAIRED USING A THREAD INSERT. THE CAR HAD APPROX 130,000 MILES ON IT. TODAY, NO WARNING, AGAIN, BLEW OUT ANOTHER SPARK PLUG, THIS TIME #3 CYLINDER. GOING TO ATTEMPT REPAIR USING SAME TYPE OF INSERT. PLUGS HAVE BEEN REPLACED ONE TIME, WERE PROPERLY TORQUED PER FORD SPECS, THE PROBLEM, IN MY OPINION IS A DEFECTIVE DESIGN OF THE CYLINDER HEAD WHERE THERE ARE ONLY APPROXIMATELY 3 THREADS IN THE ALUMINUM HEAD THAT ACTUALLY GRIP THE PLUG OR ABOUT 1/16'TH OF AN INCH, WHERE THE PLUG HAS NEARLY 3/4 INCH OF THREAD. NATURALLY, FORD WON;T DO ANYTING TO HELP, BUT THERE ARE LITERALLY THOUSANDS OF CASES LIKE THIS, SOME OF WHICH HAVE RESULTED IN FIRES, AND EVEN THE AFTERMARKET HEADS BY TRICK FLOW ADDRESS THE PROBLEM BY FULLY THREADING THE SPARK PLUG HOLES IN THE HEADS.
Oct 31, 2016
SPARK PLUG BLEW OUT OF CYLINDER #6 AND RUINED COIL-ON-PLUG ALONG WITH IT. I HAD TO TAKE IT TO A MECHANIC AND THEY USED A TIME-SERT KIT TO RETHREAD THE CYLINDER SPARK PLUG WALL AND REPLACED ALL PLUGS WITH FACTORY PLUGS. I REPLACED THE SPARK PLUGS MYSELF 6 MONTHS BEFORE THE INCIDENT USING AFTERMARKET PLUGS AND IT RAN FINE FOR ABOUT 5,000 MILES UNTIL A PLUG BLEW OUT....UPDATED 09/22/15 *BF UPDATED 10/13/2015*JS
Jul 01, 2015
THREW A SPARK PLUG ON INTERSTATE. HAD TO HAVE IT TOWED TO NEAREST FORD DEALER AND REPAIRS WERE OVER $400 PLUS A RENTAL CAR TO GET HOME. I UNDERSTAND THIS IS A PROBLEM WITH FORD ENGINES. NOT GOOD FOR OLDER PEOPL TRAVELING ALONE AND OUT OF TOWN BY 3 HOURS. THIS NEEDS TO BE FIXED. *TR
Mar 19, 2015
THE ENGINE LIGHT CAME ON THE DASH AND THE CAR STARTED TO SLOW AND SPUTTER AS LIKE IT WAS OUT OF GAS , WHEN I HAD MY MECHANIC LOOK HE FOUND THE INTAKE TO THE MANIFOLD WAS SHATTERED ( THE PLASTIC PART THAT THE HOES GRIPS ONTO . I WAS COMING HOME FROM WORK IT WAS COLD AND THE CAR JUST STOPS WORKING AS THE LOSS OF THE FLUID FROM THE INTAKE SPRAYED ALL OVER THE MOTOR,BELT,HOOD,ELECTRICAL AND THE MOTOR LOCKED UP AS I WAS TRYING TO COST TO THE PULL OFF AS IT WAS A MAJOR TRAFFIC AREA . THE MANIFOLD INTAKE BROKE !!! IN NEW YORK " *TR
Nov 02, 2014
I WAS ON VACATION COMING HOME AND THE CAR STARTED TO PULL THEN LET GO AND THE ENGINE LIGHT CAM ON THEN CAR LOCKED UP ON THE HIGH WAY FEW SECONDS LATTER THEIR WAS THICK WHITE SMOKE COMING FROM THE HOOD OF THE CAR AND THREW THE VENTS INSIDE THE CAR. I TURNED THE HAZARD LIGHTS ON AND GOT OUT OF THE CAR ON A HEAVY HIGH WAY THE CAR SMOKED FOR ABOUT 20-40 MINUTES, AFTER IT FADED I OPENED THE HOOD TO FIND THE ( MANIFOLD INTAKE ) BROKE SPRAYING THE COOLANT ALL OVER THE ENGINE AND ELECTRICAL UNDER THE HOOD OF THE CAR. I SEE ONLINE THEIR HAS BEEN OTHER COMPLAINTS AND FORD FIXING THEM ONLY IN THE HOTTER STATES AS I LIVE IN NY BUT WAS IN TEXAS WHEN THIS HAPPENED. ALSO WHEN THIS HAPPENED I HAD NO PLACE TO PULL OFF THE ROAD AS I WAS IN CONGESTED TRAFFIC / BUSY HIGHWAY - I AM LUCKY I DIDN'T GET HIT BY A CAR. FORD MOTOR COMPANY I KNOW YOU KNOW OF THE ISSUE !!! *TR
Oct 29, 2014
+ 1 more complaint for this component
SERVICE BRAKES, HYDRAULIC
5 complaints
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING 30 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE REAR DRIVER'S SIDE BRAKES LOCKED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ATTEMPTED TO BRAKE TO AVOID AN ONCOMING VEHICLE, BUT THE BRAKE PEDAL EXTENDED TO THE FLOOR. HE CRASHED INTO A FENCE AND STRUCK ANOTHER VEHICLE. HE DID NOT SUSTAIN ANY MAJOR INJURIES. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 40,000.
Nov 17, 2008
WHEN MOVING A SLOW SPEED (10MPH TO 15MPH) A SMALL SUDDEN TAP OF THE BREAKS AND THE BRAKE SOMETIMES WILL GO DOWN FARTHER THAN MY FOOT. ALMOST AS IF WHEN TAPPED THE BREAK KEEPS GOING DOWN WHEN MY FOOT IS GOING UP. THIS HAS HAPPEN 2 TIMES TO DATE. WHEN IT HAPPENS THE TRUCK ALMOST FEELS AS THOUGH I AM SLAMMING THE BREAKS TO THE FLOOR AND ALL PEOPLE INSIDE ARE SLUNG FOWARD. WHEN I AM JUST TRYING TO SLOW CAUSE OF A CAR IN FRONT HAS SLOWED. BUT I HAVE TO TAP THEM JUST RIGHT TO DO IT AND I CANT ALWAYS MAKE IT HAPPEN AT WILL, IT JUST DOES IT EVERY NOW AND THEN WHEN YOU LEAST EXPECTED IT.
Oct 14, 2005
MY 2003 FORD FOCUS ZX3 WAS TAKEN IN TO THE DEALERSHIP FOR ITS 20,000 MILE SERVICE AND THE TECHNICIAN SAID THE FRONT BRAKE PADS AND ROTORS HAD TO BE REPLACED. I DISCUSSED THE ISSUE WITH THE SERVICE MANAGER AND SINCE IT WAS A SAFETY ISSUE, HAD THE WORK DONE AND THEN CONTACTED FORD CUSTOMER CARE. THE BOTTOM LINE IS THAT I HAD TO PAY TO REPLACE OBVIOUSLY FAULTY BRAKE ROTORS AND FORD DOES NOT CARE HOW OR IF ITS DEALERS HONOR THEIR WARRANTY. AS A SIDE NOTE, THERE WERE TWO MINOR BODYWORK ISSUES THAT THE SAME DEALERSHIP REFUSED TO FIX UNDER WARRANTY, WHICH WE TAKEN CARE OF BY ANOTHER DEALERSHIP IN MY AREA.
Jul 17, 2005
FAILURE OCCURRED TWICE. THE SECOND TIME THE BRAKES FAILED TO COMPLETELY STOP THE VEHICLE, CONSUMER COLLIDED WITH ANOTHER VEHICLE. *PH *MR
Apr 08, 2004
CONSUMER STATES OF HAVING PROBLEMS WITH A VIBRATION ON THE GAS PEDAL. DEALER WAS NOTIFIED. TS
Oct 21, 2002
STRUCTURE
4 complaints
TRAVELING ON PA TURNPIKE, VEHICLE STOPPED MOVING. CALLED FOR TOW TO NEAREST FORD GARAGE (HAGGERSTOWN, MD FORD) FOR REPAIR. WHEN VEHICLE WAS PLACED ON LIFT REAR TIRE FELL OFF. THE AXEL HAD BROKE AT THE TIRE. VEHICLE HAD 100,048 MILES. VEHICLE HAS NO RUST OR BODY ISSUES. VEHICLE IS IN VERY GOOD SHAPE. I FEEL THIS IS A MANUFACTURE DEFECT. I FEEL THIS COULD HAVE CAUSED A SERIOUS ACCIDENT WITH INJURIES SUSTAINED. *TR
Mar 02, 2012
THE TRUNK LID OF THE 2003 FORD CROWN VICTORIA HAS A CHROMED METAL STRIP OF TRIM RUNNING ACROSS THE OUTER BOTTOM WIDTH OF THE TRUNK LID. THIS METAL STRIP HAS AN EXPOSED SHARP EDGE IN A PLACE WHERE A USER WOULD INSTINCTIVELY REACH TO LIFT OR HOLD UP THE TRUNK LID (ON A WINDY DAY). AS A RESULT, THIS SHARP EDHE HAS RESULTED IN A CUT ON MY LEFT HAND.*AK
Nov 05, 2004
CONSUMER STATES VEHICLE HAS NO SHIELD BETWEEN THE FUEL TANK AND THE REAR AXLE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.
Jan 22, 2003
UPPER A-ARM ATTACHES TO FRAME WITH 2 EACH STUDS AND IS SECURED WITH NUTS. A-ARM MOUNTING HAS LONG SLOTS TO ACCOMMODATE ADJUSTMENT OF THE CAMBER. NEW VEHICLE DELIVERED TO CUSTOMER WITH THE UPPER A-ARM MOUNTING NUTS BACKED OFF BY MORE THAN 1/2" ALLOWING THE CAMBER TO CHANGE DRAMATICALLY AS THE VEHICLE IS DRIVEN, THEREBY CREATING A SIGNIFICANT SAFETY HAZARD.
Aug 27, 2002
AIR BAGS
3 complaints
2003 FORD CROWN VICTORIA. CONSUMER STATES AIR BAGS DID NOT DEPLOY DURING CRASH *TGW THE CONSUMER SUFFERED A MINOR INJURY AND HIS WIFE WAS SEVERELY INJURED. *JB UPDATED 09/18/12 UPDATED 02/09/12. *JB UPDATED CUSTOMER ADDRESS. UPDATED 10/04/12
Dec 01, 2011
AUTOMOBILE ACCIDENT - HIGHWAY - HIT CENTER CONCRETE WALL MULTIPLE TIMES - BOTH FRONT AND BACK OF AUTOMOBILE. AIR BAGS DID NOT DEPLOY! *TR
Aug 25, 2008
THE PASSENGER SIDE AIRBAG DEPLOYED FOR ASOLUTELY NO REASON WHATSOEVER. WE WERE JUST DRIVING DOWN THE ROAD, AND THERE WAS A LOAD POP. I THOUGHT WE HAD A BLOWOUT UNTIL I SAW MY WIFE SITTING IN THE SEAT IN PAIN. FOR A WHILE SHE COULDN'T EVEN MOVE THE RIGHT SIDE OF HER BODY. WE HEADED HOME IMMEDIATELY, BY THE TIME WE MADE IT HOME SHE WAS ABLE TO MOVE AGAIN. BEING A SATURDAY THERE WASN'T ANYONE TO CALL. I WILL BE CALLING FORD FIRST THING MONDAY MORNING.
Jun 11, 2005
SUSPENSION,POWER TRAIN
3 complaints
2003 FORD P71 INTERCEPTOR: RIGHT REAR WHEEL BEARING AND AXEL SHAFT PROBLEM. RUMBLE REPORTED TO FORD. THEY SAID IT WAS FIXED ON RECALL WHEN OWNED BY SAN ANTONIO POLICE DEPT. BEFORE I BOUGHT IT. MY MECHANIC FOUND A BROKEN BEARING AND WORN AXEL SHAFT. BOTH ON RECALL. CAR ONLY HAS 68,000 MILES. FORD SAYS THEY FIXED IT ONCE SO TOO BAD. I SAID YOU DID NOT FIX IT RIGHT AND PUT BAD PARTS IN AGAIN BECAUSE IT FAILED IN 30K MILES. THEY SAID TOO BAD. REPLACING A DEFECTIVE PART WITH A DEFECTIVE PART IS '!@#$%. PLEASE GET THESE '!@#$%. *TR
May 02, 2008
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE DIFFERENTIAL ON THE VEHICLE IS WORN OUT. THE REAR BEARINGS WERE WORN AND CAUSED THE AXLE TO SEPARATE FROM THE HOUSING. WHILE DRIVING 45 MPH, THE BEARINGS BEGAN SMOKING AND SMELLED LIKE HOT ASPHALT. SMOKE ALSO ROSE FROM THE REAR OF THE VEHICLE. THE GEAR OIL LEAKED OUT OF THE BEARINGS AND ONTO THE BRAKES. THE DEALER INSPECTED THE VEHICLE AND STATED THAT PERMISSION WAS NEEDED FROM THE MANUFACTURER BECAUSE THE VEHICLE WAS OUT OF WARRANTY. AFTERWARDS, THE DEALER REPAIRED THE FAILURE UNDER RECALL NUMBER 04V328000 (SUSPENSION:REAR). THE DIFFERENTIAL FAILED SIX MONTHS LATER AND THE DEALER CURRENTLY REFUSES TO WORK ON THE VEHICLE UNLESS THE CONTACT PAYS FOR THE REPAIRS. THE CURRENT MILEAGE WAS 94,000 AND FAILURE MILEAGE WAS 80,344.
Oct 10, 2007
AT 40000 MILES A 2003 FORD CROWN VICTORIA DEVELOPED A LOUD NOISE. THE LOCAL MECHANIC DETERMINED THE AXLE'S WERE SOFT AND WERE WORN DOWN IN SPITE OF ONE OF THE BEARINGS BEING WELL LUBRICATED AND IN GOOD CONDITION. THIS IS A POLICE PACKAGE CRUISER. THIS DEFECT COULD EFFECT THOUSANDS OF POLICE DEPARTMENTS AND COST LIVES. *LA
Oct 22, 2003
SEAT BELTS
3 complaints
FRONT SEAT BELTS ARE CUTTING INTO THE PILAR MOLDING. THE FRONT DRIVER'S SIDE MOLDING HAS BEEN REPLACED TWICE IN TWO YEARS. FORD STATES THEY HAVE NOT HEARD OF THIS PROBLEM, BUT I HAVE BEEN LOOKING INTO OTHER FORD EXPLORERS IN PARKING LOTS AND SEE THAT IT IS HAPPENING IN MOST OF THE VEHICLES. MY FEAR IS THAT THERE IS NOT A PERMANENT SOLUTION TO THIS DEFECT. BY CUTTING INTO THE MOLDING, THE SEAT BELT COULD GET STUCK AND NOT WORK PROPERLY IN AN ACCIDENT, ETC.
Jul 14, 2005
BOTH FRONT SEAT BELTS WERE FRAYING. DEALER AND THE MANUFACTURER WERE NOTIFIED, AND THEY INFORMED THE CONSUMER THAT THE SEAT BELTS WERE NOT COVERED UNDER A RECALL, AND ANY REPAIRS OR REPLACEMENT WOULD BE AT A COST TO THE CONSUMER. *AK CHECK ENGINE LIGHT APPEARS.
Sep 08, 2004
REAR SEAT BELT FOR THE MIDDLE SEAT IN A 2003 FORD ZX2. DEALERSHIP TOLD ME THAT THEY COULD INSTALL THE SEAT BELT BUT IT WOULD VOID MY WARRANTY AND WOULD BE VERY COSTLY. FORD CUSTOMER SERVICE TOLD ME THE SAME THING. *JB
May 19, 2003
UNKNOWN OR OTHER
2 complaints
CAR HAD BEEN RUNNING ROUGH FOR A COUPLE OF DAYS I ASSUMED WAS POOR GAS QUALITY WHEN THE CAR GOT LOUD AND RAN ROUGH I PULLED OVER OPENED HOOD AND FOUND THAT A SPARK PLUG BLEW RIGHT OUT OF ENGINE BREAKING THE COIL ON PLUG AND STRIPPING THE THREADS IN THE HEAD. *TR
Apr 08, 2011
THERE HAS BEEN AN ONGOING ISSUE WITH MOLD IN THE AIR CONDITIONING CONDESNER UNIT.
May 17, 2005
ELECTRICAL SYSTEM,EQUIPMENT
2 complaints
THE WIRING HARNESS FOR THE HORN AS WELL AS FOR INSIDE DASHBOARD AND DOME LIGHTS WAS DEFECTIVE UPON PURCHASE WHEN NEW. THE DASHBOARD AND DOME LIGHTING WAS CORRECTED BY THE DEALER ON THE FIRST TRY WITH NO MORE PROBLEMS. HOWEVER, THE HORN WIRING, ETC. WAS REPAIRED UNDER WARRANTY FIVE DIFFERENT TIMES AND I HAVE PAID OUT OF POCKET FOR TWO MORE REPAIRS. THE PROBLEM IS STILL NOT REPAIRED. THE HORN STARTS BLOWING SPONTANEOUSLY WITHOUT WARNING WHEN THE CAR IS SITTING AND STOPPED AND ALSO WHEN RUNNING. IT BLOWS CONTINUOUSLY UNTIL GETTING UNDER THE HOOD AND DISCONNECTING THE WIRING. *TR
Feb 28, 2008
I HAVE A LOT OF PROBLEMS WITH MY EXPEDITION 2003 SINCE I BOUGHT IT AND I DON'T KNOW WHAT TO DO THE GUARANTEE ITS ALMOST EXPIRED, NOW THE PROBLEM IS WITH THE AIR CONDITION. *JB
Aug 29, 2005
VISIBILITY
2 complaints
FORD TAURUS 2003, WINDSHIELD WAS HIT WITH A STONE WHILE DRIVING ON HIGHWAY ON MAY 10, 2007, A CHIP WAS VISIBLE AND WITHIN A FEW DAYS BECAME A 12 INCH CRACK. HAD REPLACED AT A COST OF $197.34. *TR
May 27, 2007
I HAVE A 2003 FORD CROWN VICTORIA THAT HAS STARTED TURNING ON THE WINDSHIELD WIPERS AND THE LIGHTS. THIS ONLY HAPPENS WHEN THE CAR HAS REACHED OPERATING TEMPS. I HAVE ALSO NOTED DASH LIGHTS AND OTHER AUTOMATIC FEATURES SELF ACTIVATING. AGAIN THIS ONLY WHEN THE CAR IS HOT (NOT WHEN FIRST STARTED).THE DEALERS HAVE BEEN NO HELP AS TO THE CAUSE OF THE PROBLEM (I THINK IT MAYBE RELATED TO THE OVERHEATING PROBLEM FORD IS HAVING IN POLICE CARS AND TAXI CABS, BUT WILL NOT ADMIT IT). *NM
Dec 12, 2006
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2 complaints
ON FEBRUARY 2007 I WAS DRIVING THE EXPEDITION IN RUSH HOUR TRAFFICWHEN I NOTICED THAT CAR BEGAN TO FEEL VERY HEAVY. I ALSO NOTICED THAT THE SPEEDOMETER WAS GOING DOWN DESPITE FACT THAT I WAS PRESSING DOWN THE GAS PEDAL, AND SUDDENLY ALL OF THE ENGINE LIGHTS TURNED ON. I WAS ABLE TO PULL OVER AND START THE CAR WITH NO PROBLEM ,BUT 5 MINUTES LATER IT WILL DO THE SAME THING ALL OVER AGAIN. I TOOK THE CAR TO THE DEALER, AND EVER SINCE THEY ARE AWAITING FOR PARTS TO COME IN ,AND THEY HAVE BEEN ON NATIONAL BACKORDER. FORD D REFUSES TO GIVE ME EITHER A RENTAL OR A LOANER. FORD CONSUMER DEPARTMENT SUCKS.*AK
Apr 06, 2007
DRIVING DOWN INTERSTATE 91 IN MASS. MY 2003 FORD EXPEDITION BLEW OUT A SPARK PLUG. THIS WAS A FACTORY INSTALLED ORIGINAL PLUG . THIS VEHICLE IS EQUIPPED WITH THE 5.4 TRITON ENGINE WHICH SEEMS TO HAVE A HISTORY OF THIS PROBLEM. WE HAD TO BE TOWED TO A FORD DEALER FOR REPAIRS. RE-THREADING THE ENGINE HEAD, REPLACE THE DAMAGED COIL PACK AND A NEW SPARK PLUG. WITH LABOR MY BILL WAS OVER $700. THIS DOES NOT INCLUDE THE TOW FEE AND A NIGHT AT A LOCAL HOTEL (WE WERE TRAVELING FROM OUT OF STATE ON VACATION). UPON RESEARCHING THIS PROBLEM I HAVE READ DOZENS AND DOZENS OF STORIES LIKE MINE INVOLVING THIS TRITON CLASS ENGINE BUILT BY FORD. A SPARK PLUG SHOULD NOT BE BLOWN OUT OF THE ENGINE BLOCK PERIOD. WHEN DOZENS AND DOZENS OF PEOPLE WRITE IN TO SAY THEIR FORD MUSTANG, F150, EXPEDITION, F250, OR EXCURSION HAS BLOWN OUT A PLUG THAT'S UNACCEPTABLE. *NM
Aug 09, 2005
SEATS
2 complaints
POWER FOLD REAR SEAT IN THE FORD EXPIDITION HAS ITS CONTROL IN THE REAR OF THE 3RD ROW SEATS AND A PERSON CANNOT VIEW IF ANY CHILD OR OBJECTS ARE ON SEATS THAT WILL BE LOWERED,ALSO THE POWER SEAT DOESNT HAVE A RESEVE SENSOR BUILT IN IT, SO IT WILL NOT CRUSH ANYONE AND SHOULD STOP AFTER MEETING A CERTAIN AMOUNT OF PRESSURE. *AK
Dec 14, 2004
2003 FORD CROWN VICTORIA-- THE HEAD RESTS IN THESE AUTOMOBILES ARE SO HIGH THAT IT IS IMPOSSIBLE TO SEE OVER OR AROUND THEM. THE ONLY WAY TO HAVE VISION TO THE REAR OF THE CAR IS BY RAISING THE HEAD REST UP ON ITS POST, ABOVE THE POSITION THAT WOULD ALLOW IT TO BE OF USE IN AN ACCIDENT.. THE 2003 IS LARGER THAN THE 2000 AND I DON'T UNDERSTAND. THE PRESENT SIZE IS DEFINITELY A SAFETY PROBLEM THAT NEEDS CORRECTION.
Jan 31, 2003
SERVICE BRAKES, AIR
2 complaints
I WAS APPROACHING A TRAFFIC LIGHT AT APROX. 25 MPH. WHEN I APPLIED THE BRAKES, THE CAR DID NOT SLOW DOWN. I AGAIN APPLIED THE BRAKES AND THERE WAS A LOUD SCREECHING NOISE AS IF I HAD SLAMMED ON THE BRAKES..WHICH I HAD NOT DONE. THE CAR CONTINUED TO ROLL FORWARD EVEN THOUGH I HAD THE BRAKE PEDAL FULLY ENGAGED.*AK
Mar 18, 2004
PREMATURE AND SUDDEN FRONT BRAKE PAD FAILURE ON 2003 FORD CVPI VEHICLES. BRAKES WEAR AND FAIL @4000 MILES AND LESS. FORD ACKNOWLEDGES A BRAKE MATERIAL COMPOUND PROBLEM BUT HAS NO REPAIR. 2002 AND EARLIER CVPI VEHICLES IN FLEET AVERAGE 10,000 MILES PER FRONT BRAKE SERVICE
Feb 11, 2003
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
I brought this vehicle into the dealership for safety recall 15s39. There were no problems with the vehicle prior to taking it in. When I received the vehicle back from the dealer they had admitted to not completing all the steps in the safety recall. Now that I have the vehicle the dealer returned it to me with the following issues: all of the interior and exterior lighting including the headlights do not work and the air bag light is illuminated. A supervisor at Ford customer service said they refuse to do anything about the new problems they caused. She stated that "well, it's a pretty old car." I don't think the age of the car should give Ford a pass to not fix a safety recall. The fix for their safety recall only created safety problems with this car - namely the air bags may not work.
May 07, 2025
POWER TRAIN,EXTERIOR LIGHTING,WHEELS
1 complaint
FORD DEALERSHIP WONT FIX SAFTEY ISSUES RECALLS
Aug 13, 2019
EXTERIOR LIGHTING,WHEELS
1 complaint
MY HEADLIGHTS DIM IN AND OUT WHILE DRIVING AND MY WHEEL STUDS HAVE POPPED OFF TWICE.
Jul 08, 2018
ELECTRICAL SYSTEM,AIR BAGS,VISIBILITY/WIPER
1 complaint
LIGHTING CONTROL MODULE (LCM) FAILED, RESULTING IN A LOSS OF HEADLIGHTS.
Dec 27, 2017
EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I HAVENT RECIEVED A NOTICE TO REPAIR MY VEHICLE
Dec 27, 2017
ELECTRICAL SYSTEM,WHEELS,VISIBILITY/WIPER
1 complaint
I HAVE A 2003 FORD CROWN VICTORIA. I AM HAVING ISSUES WITH THE ELECTRICAL SYSTEM. I ONLY HAVE 2 SPEEDS ON MY WIPERS. EITHER THE SECOND INTERMITTENT, OR FULL SPEED. WHILE ON FULL SPEED, IF I TURN ON THE LEFT TURN SIGNAL, THE WIPERS STOP. A WHILE BACK, MY HORN WOULD JUST HONK ON ITS OWN. THE WORST, WHICH MADE ME TAKE OUT THE FUSE, WAS AT 3:30AM ONE NIGHT THE HORN JUST WOULDN'T STOP. I WAS ASLEEP IN THE HOUSE. THE WINDOWS WORK, SOMETIMES. I CAN ROLL DOWN THE PASSENGER WINDOW WITH THE DRIVERS SIDE BUTTON, BUT HAVE TO REACH ACROSS THE CAR TO ROLL IT UP WITH THE OTHER DOOR SWITCH.MY LIGHTS, THAT ARE SUPPOSED TO COME ON AUTOMATICALLY WHEN IT'S DARKER OUTSIDE, SEEM TO BE ON NO MATTER WHAT TIME OF DAY IT IS. I KNOW IT IS AN OLD CAR, BUT FOR SO MANY THINGS THAT ARE WIRED THROUGH THE ELECTRICAL SYSTEM, IT MAKES ME THINK THAT PART OF THAT IS ONE OF YOUR RECALLS. I TRIED SEARCHING BY VIN, BUT IT KEPT TELLING ME TO ENTER A VALID VIN. I CHECKED IT AGAIN, WROTE IT DOWN TWICE, AND TRIED AGAIN. I ALSO NOTICED THAT YOU HAVE A RECALL ON THE WHEELS FOR THIS CAR AS WELL. I HAVE REPLACED THE TIRES 4 TIMES, AND THE VALVE STEMS TWICE. FOR THREE YEARS NOW, I HAVE DRIVEN ON BAD, OR NEW TIRES OFF AND ON. I THOUGHT THE RIM WAS BENT, BUT READ THAT THERE IS A RECALL ON STEEL RIMS THAT CRACK CAUSING AIR SEEPING OUT. I REALLY WOULD LIKE TO HAVE THIS EXAMINED. THAT, AND ALONG WITH THE ISSUES, IS WHY I AM INSTALLING A COMPLAINT TO YOU. DOWN BELOW, WHEN IT ASKS FOR WHEN IT HAPPENED, I AM NOT SURE. IT HAS BEEN GOING ON SO LONG, I'M NOT SURE WHEN I NOTICED IT EXACTLY. BUT THE HORN WAS CLOSE TO THE DATE BELOW. EVERYTHING HAS HAPPENED SINCE THEN. THANK YOU FOR YOUR TIME, AND HOPE FOR A QUICK RESOLUTION TO THIS COMPLAINT. *TR
Sep 07, 2016
SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
FIRST TAKA TAKE AIRBAG ON JAN.1ST 2008 I'M HIT A DEER AND I'M HAD TO REPLACE MY WHOLE FRONT EVEN THE HOOD THE ,AIRBAG LIGHT CAME ON IN FACT IT IS STILL ON BUT THE BAG DID NOT DEPLOY. THE LIGHTS INSIDE MY TRUCK STAYS ON FOR 30 MINUTES AND THE ALARM WILL NOT SET AFTER THE VEHICLE IS SHUT OFF. MY SUSPENSION SYSTEM ON THE PASSENGER SIDE SOUNDS AS IF THE BRAKE CALIBER IS LOOSE WHEN MOVING YOU CAN HEAR IT WHEN TURNING I TOOK OFF THE WHEEL, AND I CAN NOT FIND THE PROBLEM
Jun 30, 2016
VISIBILITY/WIPER
1 complaint
I PURCHASED THIS VEHICLE 11/2015 FROM A LOCAL TOWN. THE WIPERS HAVE STARTED TO WORK OR NOT WORK OCCASIONALLY. THE LAST TIME THEY STOPPED I DROVE DIRECTLY TO THE LOCAL DEALER, CROWLEY FORD IN PLAINVILLE CT. THEY TOOK IT IN TO ACCESS THE PROBLEM AND WHEN THEY TRIED THEM THEY WORKED AND DIAGNOSTICS WERE IMPOSSIBLE. I PICKED UP THE CAR AND THE WIPERS WORKED. I DROVE HOME 10 MILES AND TRIED THEM AGAIN IN MY DRIVEWAY, THEY DO NOT WORK. MY CONCERN IS IF THEY WORK WHEN I GET IN THE CAR AND THEY STOP AT HIGHWAY SPEED WILL I HIT ANYTHING PRIOR TO STOPPING AT THE SIDE OR THE ROAD. DOES THE WIPER RECALL # 05V206000 APPLY TO THIS VEHICLE AND IF NOT WHY NOT ? I FEEL FORD DID NOT GIVE THE DEALER GOOD INFORMATION WHICH COST ME A DIAGNOSTIC FEE AND DID NOT UNCOVER THE PROBLEM. HOW DO I GET THIS FIXED UNDER THE RECALL # 05V206000 AND GET REIMBURSED FOR THE FEE FOR FORD'S LACK OF COMMUNICATING THIS PROBLEM WITH THEIR DEALER?
Mar 13, 2016
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
I BOUGHT MY FORD CROWN VIC 3 YEARS AGO PAID 6000 DOLLARS, WITHIN TWO WEEKS THE WINDSHIELD WIPERS STOPPED WORKING, THEN THE TRANSMISSION WENT OUT COST ME 2500, THEN HORN WOULD GO OFF AND WOULD NOT TURN OFF TILL I PULLED THE POSITIVE BATTERY CABLE OFF. TWO WEEKS LATER THE BLINKERS STOPPED WORKING, THEN THE LIGHTING CONTROL MODULE STARTED MAKING A LOUD BEEPING SOUND, THEN MY HEADLIGHTS AND TAIL LIGHTS STOPPED WORKING. I REVIVED A RECALL LETTER FROM FORD AND IT SAYS TAKE MY CAR TO FORD DEALERSHIP AND THEY WOULD FIX IT FREE OF CHARGE. I WENT TO DEALERSHIP AND THEY SAID I HAD TO PAY 85 DOLLARS TO CHECK AND SEE IF THE LIGHTING MODULE WAS BAD OR NOT IF IT WAS THEY SAID THEY WOULD REPLACE IT FOR FREE, BUT THERE COULD BE ADDITIONAL COST TO PAY AND I WOULD NOT GET MY 85 DOLLARS BACK NO MATTER WHAT. I HAVE A SMALL BUSINESS OF MY OWN, AND IF I SOLD SOMETHING THAT DID NOT WORK I WOULD FEEL BAD AND WOULD HAVE TO FIX OR REPLACED IT OR BE SUED.WHAT CAN I DO MY NAME IS [XXX] MY EMAIL ADDRESS IS [XXX] AND MY PHONE NUMBER IS [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Feb 06, 2016
SUSPENSION,POWER TRAIN,WHEELS
1 complaint
DEALER, WHO I HAD BOUGHT THE CAR FROM AND WHO HAD BEEN SERVICING IT, SAID BEARING NOISE IN R/R (MILEAGE 44850). REPAIRED IT FOR $694.57 DOLLARS. POLICE AND FLEET CROWNVICS WERE MANUFACTURED AT THE SAME TIME IN THE SAME PLANT IN CANADA AND WERE RECALLED FOR WHEEL BEARING AND AXLE PROBLEMS VIA FORD RECALL NUMBER 04S16. DEALER SAID RECALL ONLY APPLIED TO FLEET VEHICLES SO I HAD TO PAY FOR THE WORK. FORD CUSTOMER RELATIONS SIMPLY SENT ME BACK TO THE DEALER. IS THERE ANY POSSIBILITY THE L/R BEARING/AXLE MAY FAIL? SHOULDN'T THE DEALER/FORD CONSIDER THIS VEHICLE AS PART OF THE ORIGINAL RECALL? YOU HAVE A NUMBER OF COMPLAINTS SIMILAR TO MINE ON YOUR WEBSITE UNDER DIFFERENT HEADINGS SUCH AS AXLE ASSEMBLY, SUSPENSION REAR, POWER TRAIN, AXLE SHAFT FOR THE SAME MODEL, YEAR OF MANUFACTURE, PLACE OF MANUFACTURE AND LOW MILEAGE. JUST WHAT ROLE DOES YOUR ORGANIZATION HAVE IN THESE SITUATIONS? I HAD TRIED TO GET SATISFACTION IN THIS MATTER MUCH EARLIER BUT WITH THE RECENT INTEREST IN SAFETY RECALLS I THOUGHT I'D TRY AGAIN. THANK YOU FOR YOUR CONSIDERATION OF MY CONCERNS. *TR
May 21, 2015
FUEL/PROPULSION SYSTEM
1 complaint
I JUST PURCHASED THIS VEHICLE AND NOTICED WHILE PUMPING FUEL, IT WAS LEAKING FROM A TUBE LOCATED UNDER THE DRIVER SIDE REAR WHEEL. FUEL LEAKS OUT EVERYTIME I REFUEL. THIS IS A FIRE HAZARD AND HOPE THE MANUFACTURER CAN FIX THIS PROBLEM SINCE IT SEEMS TO BE A PROBLEM ON OTHER SAME YEAR CROWN VIC'S. *TR
Oct 17, 2014
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY
1 complaint
HEATING AND DEFROST FAILED. FORD SERVICE CO WANTED A $1000 TO LOOK AT IT. I DIDN'T HAVE THEM LOOK AT IT. NOW, I ONLY DRIVE IT IN THE SUMMER MONTHS. THIS VEHICLE HAS AN ORIGINAL 70,000 MILES ON IT AND NOW THE HEADLIGHTS ONLY WORK INTERMITTENTLY. IN 2010 I HAD TO HAVE THE GAS TANK REPLACED. I HAVE READ SEVERAL REPORTS ON 2003 CROWN VIC WITH THE SAME PROBLEMS. I LIVE IN THE SOUTH, LOTS OF RAIN AND HUMIDITY. DEFROST IS A MUST AS WELL AS HEADLIGHTS. I DO NOT UNDERSTAND WHY FORD IS GIVING THE OPTION TO AS TO WHETHER OR NOT THEY WILL FIX THEIR DEFECTS OR PASS THEM ON TO THE CONSUMER. I HAVE A 1995 NISSAN, 140000 MILES. THE BODY IS FALLING APART, BUT THE ENGINE RUNS LIKE A SEWING MACHINE AND ALL THE ELECTRICAL WORKS, EVEN THE WINDOWS. MADE IN THE USA... SAD. *TR
Aug 20, 2013
SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER
1 complaint
INVESTIGATED REAR END NOISE. BOTH AXLES HAVE EXTREME WARE . BEARING FAILURE. AND MUST BE REPLACED. FORD RECALLED ONLY POLICE AND COMMERCIAL P70 P71 AND P72 BY ORDER OF NHTSA. FORD NEW ALL MODELS EXPERIENCED THIS FAILURE AS IDENTIFIED IN TSB 030505A ISSUED 3-5-03. MY FORD CV A P74 MODEL WAS MADE 11-05-02. ONLY A SILENT RECALL. AND NOT NOW HONORED AFTER NORMAL WRTY EXPIRES. *TR
Dec 15, 2012
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
TL- THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE LIGHT CONTROL MODULE FAILED. THE CONTACT WAS TRAVELING DOWN A MOUNTAIN ROAD WHEN THE LIGHT FAILED. THE HEADLIGHTS AND THE HIGH BEAM HEADLIGHTS WERE BOTH INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS CONFIRMED THAT THE LIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE REAR AXLE BEARING WOULD EXHIBIT A VERY LOUD NOISE WHEN DRIVING. THE CONTACT STATED THAT THERE WAS A MANUFACTURER'S RECALL FOR BOTH THE REAR AXLE AND THE HEADLIGHTS FOR THE SAME YEAR, MAKE AND MODEL BUT ONLY FOR THOSE VEHICLES THAT WERE BEING UTILIZED AS POLICE VEHICLES ONLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156,000. KMJ
Dec 28, 2011
EXTERIOR LIGHTING,VISIBILITY,VEHICLE SPEED CONTROL,SEATS
1 complaint
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CRUISE CONTROL WOULD NOT WORK. ON SEVERAL OCCASIONS, AFTER DRIVING 14 MILES, THE KEY WOULD BECOME VERY HOT WHICH WAS NOTICED WHEN IT WAS REMOVED FROM THE IGNITION. THE ELECTRICAL WINDOWS WOULD NOT GO UP OR DOWN PROPERLY AS THEY SHOULD AND ACTIVATE EITHER VERY SLOWLY OR VERY QUICKLY. THE FRONT DRIVER'S SEAT WOULD NOT GO BACK AND FORTH AS IT SHOULD AND EITHER MOVES VERY SLOWLY OR NOT AT ALL. THIS IS THE SECOND TIME THAT THE CONTACT HAS EXPERIENCED ELECTRICAL FAILURE WITH THE WINDOWS AND THE SEAT. SHE ALSO STATED THAT THE HEAD LIGHT SWITCH WORKS INTERMITTENTLY AND MUST BE HELD IN ORDER FOR IT TO ACTIVATE. THE CURRENT MILEAGE WAS 38,000 AND THE FAILURE MILEAGE WAS UNAVAILABLE.
Oct 22, 2007
SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
TL*- THE CONTACT STATED THAT THE 2003 CROWN VICTORIA POLICE INTERCEPTOR HAD A RECALL 04V328000 THAT WAS REPAIRED 08/24/04 FOR THE REAR SUSPENSION. HE STATED THAT THIS WAS THE SECOND FAILURE. WHILE DRIVING AT 45 MPH ON THE PARKWAY THE VEHICLE LOST POWER. THE VEHICLE WOULD NOT REGAIN SPEED AND HE COASTED DOWN THE HILL TO THE AUTO DEALERSHIP. HE HEARD A SCREECHING NOISE COMING FROM THE REAR AXLE. ON THAT DAY HE WAS TAKING THE VEHICLE TO HAVE THE RECALL REPAIRED. THE CONTACT STATED THAT THE RECALL WAS REPAIRED, AND THERE WERE NO PROBLEMS WITH THE VEHICLE UNTIL 02/27/07. WHILE DRIVING AT 55 MPH ON A CLEAR DAY THE VEHICLE MADE A SCREECHING NOISE FROM THE REAR AND THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY DURING RUSH HOUR. HE SMELLED SMOKE, AND NOTICED A HUGE CLOUD OF SMOKE COMING FROM THE REAR DRIVER'S SIDE. THE CONTACT STATED THAT THIS VEHICLE WAS STUCK IN THE EXPRESS LANE AND COULDN'T MOVE IT. HE STATED THAT HE JUMPED OUT THE VEHICLE AND NOTICE THE TIRE WAS POINTED AT A 45 DEGREE ANGLE. THE CONTACT PLACE THE GEAR SHIFT LEVER IN PARK AND THE VEHICLE ROLL BACKWARDS, HE STATED THAT HE GOT THE VEHICLE TO STOP BY PUTTING SOME ROAD DEBRIS BEHIND THE WHEEL AND TURN THE STEERING WHEEL TO GET THE WHEEL TO CHANGE ANGELS. HE WAS ABLE TO STOP THE VEHICLE FROM ROLLING BACKWARDS. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALERSHIP, AND WAS INFORMED THAT THE REAR AXLE BROKE, AND THE BRAKED LINE RUPTURED. THE DEALERSHIP INFORMED HIM THAT THE BRAKE LINE RUPTURE WAS WHAT CAUSED THE SMOKE. THE FAILURE MILEAGE WAS 50000 AND THE CURRENT MILEAGE WAS 81232. UPDATED 04/12/07. *JB
Mar 05, 2007
ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING, THE WINDSHIELD WIPERS AND THE WASH WAS OPERATING ON ITS OWN. THE RADIO MADE A CRACKLING NOISE AND THE RECEPTION CAME IN AND OUT. THE DASHBOARD LIGHTS INTERMITTENTLY ILLUMINATED. ALSO, THE CONTACT SMELLED PLASTIC OR RUBBING BURNING HOWEVER, NO SMOKE WAS PRESENT. THERE IS A NHTSA RECALL, #05V206000, REGARDING THE ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH. THE VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 06/27/06. *JB
Jun 12, 2006
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
2003 CROWN VICTORIA CAUGHT ON FIRE NEAR THE FUEL INJECTION SYSTEM. *TS THIS WAS A POLICE VEHICLE. THE VEHICLE WAS STARTED THE TURNED OFF SO THE OFFICER COULD GO BACK INSIDE THE STATION TO RETRIEVE SOMETHING. A FEW MINUTES LATER A FIREFIGHTER NOTICED HEAVY BLACK SMOKE COMING FROM UNDERNEATH THE ENGINE COMPARTMENT. THE ORIGIN OF THE FIRE APPEARED TO BE IN THE AREA OF THE ALTERNATOR AND IN THE AREA OF THE FUEL INJECTION SYSTEM. *NM
May 30, 2006
PARKING BRAKE
1 complaint
SO FAR I HAVEN'T HAD ANY COLLISIONS, BUT THERE IS A PROBLEM WITH MY EMERGENCY BRAKES. MY EMERGENCY BRAKES ARE STICKING WHICH IS CAUSING THEM TO RUB AND GRIND WHEN BRAKING. WHEN I ACCELERATE MY ESCAPE JERKS FORWARD. I HAVE CONTACTED THE FORD DEALERSHIP WHERE I GET MY VEHICLE WORKED ON TONIGHT. *NM
Oct 18, 2005
VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
DT: 2003 FORD CROWN VICTORIA. THE CONSUMER STATES ON AUGUST 29, 2005 THE VEHICLE WAS GOING 25 MPH WHEN IT TOOK OFF. THE CONSUMER'S FOOT WAS NOT ON THE ACCELERATOR PEDAL. HE TRIED TO DEPRESS THE BRAKE, BUT THEY WOULD NOT WORK. HE PUT THE VEHICLE IN NEUTRAL AND TURNED THE VEHICLE OFF TO GET IT TO STOP. THE CONSUMER STATED THE AIR CONDITIONER MADE THE VEHICLE GO FASTER, AND HE THOUGHT THIS WAS THE CAUSE OF THE PROBLEM. THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE CONSUMER STATED THIS HAS HAPPENED ONCE BEFORE.*AK
Sep 09, 2005
POWER TRAIN,VISIBILITY,SEATS
1 complaint
I HAVE AN EDDIE BAUER EDITION EXPEDITION (2003) . THIS UNIT CAME WITH OUTSIDE REAR VIEW MIRRORS THAT TILT DOWN AND INWARD WHEN YOU PUT THE CAR IN REVERSE TO ASSIST YOU IN BACKING UP. THE ISSUE I HAVE HAD SINCE IT WAS PURCHASED NEW IS THAT THE MIRRORS DO NOT RETURN TO THIER ORIGINAL POSITION CONSISTENTLY ONCE YOU PUT THE VENICLE BACK INTO A FORWARD GEAR. THIS ISSUE BECOMES A SAFETY ISSUE ONCE OUT ON THE ROADWAYS AS WHEN I GO TO PASS I CAN'T SEE IF THERE ARE ANY VECHICLES IN THE LANE I NEED TO GET INTO. HAROLD ZEIGLER AUTO GROUP SOLD ME THE CAR IN KALAMAZOO, MICHIGAN. THEY HAVE TOLD ME THERE IS NO PROBLEM WITH THE MIRRORS AND HAVE DONE SO MORE THAN ONCE. CAN YOU HELP GET THIS RESOLVED. THE DRIVERS SEAT ALSO DOESN'T RETURN TO ITS PROGRAMED POSITION AND THIS IS AN IMTERMITTEN PROBLEM WHICH ZEIGLER HAD FIXED ONCE AND ITS STARTING TO ACT UP AGAIN! ALSO I'VE HAD REAR END WORK DONE MORE THAN TWICE AND ITS STARTING TO HOWL ONCE AGAIN. THEY ACTUALLY REPLACED IT ONCE COMPLETELY AND REPAIRED IT TWICE, IS THIER AN ISSUE WITH THE REAR ENDS ON THIS MODEL YEAR? THANKING YOU IN ADVANCE FOR YOUR TIME AND CONSIDERATION ON THESE MATTERS. RESPECTFULLY GARY A. ANSPAUGH
Jul 14, 2005
FUEL SYSTEM, OTHER,POWER TRAIN
1 complaint
I PURCHASED THE 2003 EXPLORER IN NOV 2003. ON 6/16/04, 8/17/04,AND FINALLY ON 8/20/04, I COMPLAINED REGARDING THE FUEL GUAGE NOT REGISTERING A FULL TANK. FORD FINALLY REPLACED FUEL TANK. ON DEC 10, 2004, I BROUGHT THE CAR IN BECAUSE WHEN GOING FROM PARK TO REVERSE, A WHINING AND CLUNKING NOICE COULD BE HEARD. ALSO, BECAUSE SOMETIMES THE CAR DOESN'T START. AT FIRST FORD CLAIMED NOTHING WAS WRONG REGARDING THE CLUNKING. I THEN REMINDED THEM ABOUT THE RECALLS BEING DISCUSSED IN THE NEWS REGARDING THE 2004 MODELS. THEN THEY REPLACED SOMETHING CALLED A SOLEONID. THE START PROBLEM STILL EXISTS AND SO DOES THE CLUNKING NOISE. THIS WAS COVERED UNDER THE WARRANTY. YESTERDAY, IT ACCELLERATED WHILE MY FOOT WAS ON THE BREAK, FORM REVERSE TO DRIVE. LUCKILY, THERE WAS NOTHING IN FRONT OF ME. MY HUSBAND, WHILE DRIVING THE CAR, HAS EXPERIENCED THIS SEVERAL TIMES AS HE IS CHANGING FROM REVERSE TO DRIVE. THE NEWS JUST DESCRIBED ANOTHER FORD PROBLEM REGARDING ACCELLERATION. I THINK THIS IS WHAT IS AFFECTING MY CAR.
Jul 13, 2005
SERVICE BRAKES, AIR,ELECTRICAL SYSTEM
1 complaint
MY HUSBAND AND I ARE LEASING A 2003 FORD EXPIDITION OF WHICH WE RECEIVED ON 5/5/03. AS OF 10/04 THIS SUV HAVE BEEN TO THE DEALER TWICE FOR THE SAME PROBLEM, (SENSORS BURN OUT). ALSO IN 10/04 THE FRONT END BRAKES HAD TO BE REPLACED, AND THE AGAIN ON 2/05, THE FRONT END BRAKES BACK BRAKES AND ALSO FRONT END ROTORS HAD TO BE REPLACED AS WELL. WE WERE INFORMED THAT THIS SUV SHOULD IN NO WAY NEED NEW BRAKES THIS SOON AND DEFINITLEY NOT ROTORS. THIS SUV ONLY HAVE 35,000 MILES AS OF 5/19/05. BUT WHEN THE ROTORS WERE REPLACED IT ONLY HAD 31,000 MILES. I WOULD LIKE SOMETHING DONE ABOUT THIS PROBLEM, BECAUSE I HAVE SPOKEN TO NUMEROUS OF EXPIDITION OWNERS AND THEY ALL ARE HAVING THE SAME PROBLEMS THE BRAKES AND ROTORS. I WOULD LIKE TO BE RE-INBURSED FOR THEY MONEY WE HAVE SPENT THUS FAR FOR AN ON GOING DEFECT. ALSO WE WERE TOLD THAT WE WOULD BE CONTACTED WHEN THE LOWER GRILL OF THE TRUCK ARRIVED, BECAUSE OURS DID NOT HAVE ONE WHEN WE PICKED IT UP FROM THE DEALER, WELL WE ARE STILL WAITING AS OF 5/05.
May 18, 2005
SUSPENSION,ELECTRICAL SYSTEM,AIR BAGS,TIRES,WHEELS
1 complaint
PASSENGER-FRONT TIRE RECEIVED AN IMPACT IN AN ACCIDENT. THIS HIT WAS A "SIDE-CRASH" WHERE ONLY THE TIRE AND A SMALL AREA OF THE OUTSIDE FRAMING ABOVE THE WHEEL WERE DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE TRUCK SPARKED AND IGNITED ON IMPACT. THE TRUCK WAS IN FULL FLAMES IN THE TIRE AND ENGINE AREA WITHIN 9-11 MINUTES. THE FIRE BURNED OUT THE CENTER PORTION OF THE WINDSHIELD, THE ENTIRE ENGINE AREA, THE DASHBOARD/GLOVE COMPARTMENT, AND THE TIRE AREA WITHIN THAT TIME FRAME. I WAS MOVING AT APPROXIMATELY 10 MPH WHEN THE OTHER DRIVER COLIDED WITH MY TRUCK AT APPROXIMATELY 40-45 MPH; THE WEATHER WAS CLOUDY/RAINY BUT IT HAD NOT RAINED YET DURING MY MORNING TRAVEL. THE AIR
May 07, 2005
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. WHILE DRIVING VEHICLE ACCELERATED WHENEVER THE BRAKES WERE APPLIED.*AK *TC
Dec 21, 2004
VEHICLE SPEED CONTROL,SEATS
1 complaint
WHILE DRIVING AT ANY SPEED FRONT SEAT MOVED BACK AND FORTH. ALSO, SPEEDOMETER FAILED. DEALERSHIP URGED CONSUMER TO CALL AND FILE A COMPLAINT. *AK
Jun 14, 2004
TIRES,WHEELS
1 complaint
POLICE OFFICER NOTICED ONE OF THE FRONT TIRES WAS FLAT DUE TO A FAULTY/CRACKED RIM. *AK
Jul 01, 2003
ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY,VEHICLE SPEED CONTROL
1 complaint
VEHICLE HAS HAD REPEATED COMPUTER PROBLEMS, VIBRATION, EXCESSIVE OIL CONSUMPTION, LOW GAS MILEAGE, CHECK ENGINE LIGHT, MIRRORS, CRUISE CONTROL, SURGING ENGINE,ENGINE DIES, ALL OF THESE HAVE BEEN REPEAT COMPLAINTS.THESE COMPLAINTS ARE OVER THE LAST 16 MONTHS.*AK
Jul 01, 2003
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
WHEN THE CAR IS PUT INTO REVERSE IT DOES NOT WANT TO MOVE. IF YOU INCREASE THE RPM'S, IT STILL JUST SETS THERE. THE PROBLEM HAS BEEN VERY INCONSISTENT. REVERSE SEEMS TO BE AT THIS POINT, THE ONLY PLACE IT OCCURS. IN ONE OF THE ATTEMPTS TO FIX THE PROBLEM, THE TECHNICIAN FOUND THAT 3 OF THE 4 CALIPERS WERE FROZE/DRIED UP. THIS DOES NOT SET WELL WITH ME AND I SEE IT AS A POSSIBLY DANGEROUS SITUATION. *NLM
Apr 28, 2003
SERVICE BRAKES, HYDRAULIC,SEATS
1 complaint
BRAKE PADS WERE WORE DOWN TO METAL BY 6000 MILES. FORD SAYS THEY HAVE HAD SOME CHANGES BECUASE OF THIS ON 2002 AND 2003 MODELS. THE DRIVERS SEAT IS TEARING APART WEAR THE DRIVER SITS. MR
Oct 05, 2002
Where to Find VIN for Problems Check
To check for problems and complaints on your 2003 FORD Crown Victoria, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2003 FORD Crown Victoria 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2003 FORD Crown Victoria Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2003 FORD Crown Victoria dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your FORD dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2003 FORD Crown Victoria have?
The 2003 FORD Crown Victoria currently has 288 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2003 FORD Crown Victoria?
The most common problems reported for the 2003 FORD Crown Victoria are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2003 FORD Crown Victoria problem data come from?
All problem and complaint data for the 2003 FORD Crown Victoria comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2003 FORD Crown Victoria?
You can report safety problems with your 2003 FORD Crown Victoria directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2003 FORD Crown Victoria VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2003 FORD Crown Victoria reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2003 FORD Crown Victoria. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
Other Years - FORD Crown Victoria Problems
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