How many problems does the 2004 FORD Crown Victoria have?

The 2004 FORD Crown Victoria currently has 137 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2004 FORD Crown Victoria?

The most common problems reported for the 2004 FORD Crown Victoria are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2004 FORD Crown Victoria problem data come from?

All problem and complaint data for the 2004 FORD Crown Victoria comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2004 FORD Crown Victoria Problems

EXTERIOR LIGHTING

59 complaints

THE NEAD LIGHTS SHUT OFF WHILE DRIVING AT NIGHT AT 65 MILES A HOUR STOPED ON THE SIDE OF THE HIWAY SHUT OFF THE CAR PLAYED WITH THE HEADLIGHT SWITCH THE LIGHTS CAME BACK ON BUT NOW THEY WILL NOT SHUT OFF SO THE BATTERY MUST BE DICONECTED WHEN NOT IN USE WORKING ON FINDING A REPAIR SHOP T FIX IT

Dec 02, 2020

2004 FORD CROWN VIC HEADLIGHTS STOPPED WORKING. I ORDERED AND REPLACED THE HEADLIGHT SWITCH AND MY HEADLIGHTS STILL DON'T WORK. I CAN'T DRIVE AT NIGHT ANYMORE. I HAVE CONTACTED FORD DEALERSHIP ABOUT A RECALL AND HAVE NOT RECEIVED A CALL BACK.

Oct 29, 2020

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY WITHOUT WARNING. THE CONTACT MANUALLY ADJUSTED THE LIGHT SWITCH AND THE HEADLIGHTS OPERATED AS INTENDED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 28, 2020

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING 30 MPH, THE LIGHTING CONTROL MODULE COMPLETELY FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING), BUT THE REMEDY WAS NOT AVAILABLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 200,000. *TR*JB

Jul 12, 2019

THE DASHBOARD LIGHTS ARE NOT WORKING. THE FUSE WAS GOOD BUT I REPLACED IT ANYWAY. I ALSO REPLACED THE HEADLIGHT SWITCH.

Feb 12, 2019

+ 54 more complaints for this component

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

17 complaints

Taillight failure and corner light failure likely caused by faulty wiring as mentioned in 2015 lcm recall

Sep 12, 2022

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) AT COUNTRY FORD (888) 867-3993 (95 GOODMAN RD E, SOUTHAVEN, MS 38671), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 227,201.

Aug 31, 2018

PARKING LIGHTS COME ON SOMETIMES WHEN THE LIGHT SWITCH IS TURNED ON. HEADLIGHTS WORK FINE, INCLUDING BRIGHTS. PARKING LIGHT SWITCH SETTING CONTROLS ALL OTHER LIGHTS. I WAS TOLD BY MY MECHANIC THAT THE LIGHTING CONTROL MODULE WAS TO FAULT. WHEN THE OTHER LIGHTS (INCLUDES TAIL LIGHTS, TAG LIGHT, FRONT PARKING AND SIDE LIGHTS) DON'T COME ON, IT PRESENTS AN OPPORTUNITY FOR A MOVING VIOLATION ON THE ROAD AT NIGHT. OBVIOUSLY, THIS PREVENTS MY DRIVING AT NIGHT. THE LAW HERE STATES THAT YOU GET A TICKET FOR AN UNSAFE VEHICLE, YOU CANNOT DRIVE THE CAR HOME, THE CAR IS PUT IN IMPOUND UNTIL YOU CAN MOVE IT TO REPAIR IT. QUITE A COSTLY EXPERIENCE I WOULD IMAGINE. THIS WAS A PREVIOUS POLICE INTERCEPTOR. HOW DID THEY GET AWAY WITH IT? THERE NEEDS TO BE A RECALL ON THIS LIGHTING CONTROL MODULE. *TR

May 16, 2014

THE HEADLIGHTS STOPPED WORKING AT NIGHT TIME. *TR

Apr 19, 2014

HEAD LIGHTS WENT OUT WHILE DRIVING. STOPPED, PULLED OVER, DIDN'T WANT TO DRIVE AT NIGHT WITHOUT LIGHTS. CHECKED ALL FUSES, ALL SEEMED TO BE OK. FUMBLED WITH THE SWITCH AND WIRES AND CONNECTIONS, AND FOR AWHILE CONTEMPLATED HOW WE WOULD GET OURSELVES, AND THE CAR HOME WITHOUT ANY LIGHTS? STARTED THE CAR BACK UP AND THE LIGHTS WORKED.....RESUMED OUR DRIVE HOME....BUT LIGHTS WENT OUT AGAIN.....DECIDED TO RISK IT AND CONTINUED HOME WITHOUT HEAD LIGHTS. TOOK THE CAR TO A FORD SERVICE STATION THE NEXT WEEK, THEY SAID IT MUST BE THE SWITCH, PUT IN A NEW SWITCH AND SAID IT WAS FIXED.........PICKED IT UP AFTER WORK, AND HEADED FOR HOME, MADE IT A 1/4 MILE BEFORE THEY WENT OUT AGAIN. GOT ON THE INTERNET AND DISCOVERED THAT THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THE CROWN VICTORIA AND TO FIX IT, IT TAKES A FORD RE-- DESIGNED LIGHTING CONTROL MODULE...TO THE TUNE OF ABOUT $500.00...FORD OBVIOUSLY KNOWS THIS IS A DESIGN AND SAFETY PROBLEM, WHY AREN'T THEY TAKING CARE OF THE PROBLEM.....BEFORE PEOPLE ARE KILLED???? *TR

Sep 09, 2012

+ 12 more complaints for this component

STEERING

14 complaints

I was informed by my mechanic that my steering column shaft needs to be replaced on my 2004 primary vehicle. Ford says they do not have a recall and will not cover the service. I have a recall for THE SAME ISSUE for my (not currently driving) 2005 Ford Crown Victoria Interceptor made in the SAME LOCATION (St. Thomas). 2005 Manufacturer Recall Number 13S08, NHTSA Recall Number 13V385000). The recall includes cars originally sold in NH (both of mine) and says: SEVERE CORROSION CAN SEIZE THE LOWER INTERMEDIATE SHAFT WHICH MAY CAUSE THE UPPER INTERMEDIATE SHAFT TO COLLAPSE AND THE STEERING COLUMN LOWER BEARING TO SEPARATE. Safety Risk: IF THE LOWER BEARING SEPARATES, THE VEHICLE MAY EXPERIENCE A LOSS OF STEERING, INCREASING THE RISK OF A CRASH. How can Ford say there is no issue when there is an active recall for it on model years 2005-2011? Have there been reported issues/crashes of 2004 cars with this defect? Is there anything I can do to have Ford cover this? Or are they not bothering because there probably aren't many 2004s still on the road? Is it possible to get Ford to provide the manufacturer lot/date codes of the defective steering parts? As my 2004 & 2005 were built in the same location, I would bet my 2004 was built with the same steering part manufacturer lot as my 2005- they probably don't turn out the volume of police Interceptors as commercial cars. Thank you

Feb 08, 2022

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WHILE TURNING RIGHT OR LEFT. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 96,000.

Aug 22, 2019

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL BECAME EXTREMELY STIFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING SHAFT AND STEERING LINKAGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 83,000.

Sep 18, 2018

LOWER STEERING SHAFT LOOSE RUSTED FRONT END WOBBLES.

Mar 12, 2017

VEHICLE BECAME INCREASINGLY HARD TO STEER AT ALL SPEEDS OVER A PERIOD OF SEVERAL MONTHS. THE STEERING WHEEL WOULD BIND AND BECOME STIFF AT MULTIPLE POSITIONS DURING TURNS, BUT COULD STILL BE STEERED WITH ADDITIONAL EFFORT. DURING LOW SPEED TURNING IT WOULD TAKE AN UNREASONABLE AMOUNT OF EFFORT TO STEER THE VEHICLE. INVESTIGATION AND INSPECTION REVEALED THAT THE MULTIPLE UNIVERSAL JOINTS ON THE STEERING LINKAGES IN THE ENGINE COMPARTMENT WERE HEAVILY RUSTED AND CORRODED, RESULTING IN POOR MOVEMENT AND THE STIFF STEERING. LINKAGES WERE CLEANED AND LUBRICATED AND STEERING RETURNED TO NORMAL. DURING REPAIR IT WAS NOTICED THAT THE EXHAUST HEAT SHIELD WAS ALSO HEAVILY CORRODED AND BEGINNING TO SEPARATE FROM THE MOUNTING HARDWARE. IF THE HEAT SHIELD SEPARATES FROM THE EXHAUST MANIFOLD IT WILL INTERFERE WITH THE STEERING LINKAGES. THE HEAT SHIELD WAS REMOVED. I BELIEVE THAT OTHER MODEL YEARS WERE RECALLED FOR BOTH OF THESE ISSUES. ACCORDING TO NHTSA THERE ARE NO RECALLS ON MY VEHICLE.

Jan 14, 2016

+ 9 more complaints for this component

WHEELS

7 complaints

THE GOOD YEAR EAGLE SPORT TIRES TORE APART ON A SHORT TRIP TO THE GROCERY STORE AND CAUSED THE CAR TO BE UNSAFE TO DRIVE. THE TIRES WERE MANUFACTURED ON JUNE 2019 AND PURCHASED OCTOBER 2019 AND BY JANUARY 3RD OF 2021 THEY WERE FLAT AND CHEWED UP WITH ONLY AROUND 13,000 MILES ON THEM EVEN THOUGH THEY WERE 50,000 MILE TIRES. THIS COMPLAINT IS INVOLVING THE GOODYEAR TIRES THAT WERE ON THE CAR AND THE ONE THAT FAILED AND WAS CHEWED UP DESPITE LOW MILES AND RECENTLY MANUFACTURED/MADE WITHIN THE LAST 19 MONTHS PRIOR TO THIS HAPPENING. IT SHOULD BE NOTED THAT AFTER THE TIRE WAS DISCOVERED CHEWED UP THE BRAKE SYSTEM WAS IN NEED OF REPAIR AS THE TIRE CAUSED DAMAGE. THE BRAKES WERE NOT RESPONSIVE TO STOPPING AFTER THE TIRE WAS CHEWED UP EVEN THOUGH THERE WAS SOME BRAKING POWER WHEN BRAKE PEDAL WAS PUSHED DOWN TO THE FLOOR, THE BRAKING POWER WAS REDUCED AND THE BRAKE LIGHT ON THE CAR CAME ONE. THAT IS TO SAY THAT THE TIRE FAILURE DAMAGED SOME OF THE BRAKING COMPONENETS IN THE VEHICLE. DOT C0X3 2E1R 0619

Jan 07, 2021

FORD RECALL FOR CRACKS IN POLICE INTERCEPTOR WHEELS THAT WAS CANCELLED AND REMOVED FROM OASIS DATABASE IF WHEELS ARE NOT ON A LAW ENFORCEMENT VEHICLE ANY LONGER. WHEEL IS MARKED WITH THE NUMBERS OF THE DEFECTIVE ONES AND HAS A VISIBLE CRACK AND CREAKS AND WON'T HOLD A BALANCE AND WOBBLES WHILE DRIVING ON HIGHWAY AND LOOSES AIR . WHEEL IS UNSAFE IN ANY USAGE AND WILL EVENTUALLY FAIL AT ANY GIVEN POINT IN TIME WEATHER POLICE OR PRIVATE AND SHOULD BE REPLACED BY FORD UNDER RECALL REGARDLESS OF ANY PRIOR NOTES. RECALL WORK WAS STARTED BUT NOT COMPLETED AS ALL WHEELS WERE REPLACED BUT ONE BEFORE BEING SOLD TO ME BY RUSSIA POLICE DEPARTMENT, SINCE THE OTHER WHEELS WERE FOUND TO BE DEFECTIVE THIS LAST WHEEL IS NO DIFFERENT AND SHOULD BE REPLACED UNDER RECALL AS ITS UNSAFE TO USE. FORD STILL COVERS UNSAFE STEERING LINKAGE AND LIGHT MODULES REGARDLESS OF OWNERSHIP YET REFUSES TO REPLACE AN UNSAFE WHEEL THAT CAN EVENTUALLY CAUSE AN ACCIDENT AND HARM TO THE DRIVER AND ANY OTHER VEHICLE NEARBY AS WELL. A SAFETY DEFECT SHOULD BE TAKEN CARE OF REGARDLESS OF OWNERSHIP. I WAS ABLE TO DO A SCREEN CAPTURE OF THE RECALL THAT WAS NOT FULLY COMPLETED BEFORE FORD REMOVED IT FROM OASIS AFTER LEARNING IT WAS PRIVATELY OWNED NOW.

May 31, 2016

TL* THE CONTACT OWNS A 2004 CROWN VICTORIA. THE CONTACT STATED THAT THE VEHICLE HAD THREE MANUFACTURER RECALLS THAT NEEDED TO BE COMPLETED BY THE DEALER; HOWEVER, THEY WERE NOT COMPLETED WITHIN A REASONABLE TIME FRAME. THE DEALER WAS NOTIFIED SEVERAL TIMES THAT THE WHEEL WELLS HAD A PREMATURE LEAK OF AIR AND THAT THE TIRES HAD TO CONSTANTLY BE REFILLED WITH AIR. THE MANUFACTURER AND THE DEALER INDICATED THAT BECAUSE THE CONTACT WAS NOT A GOVERNMENT OFFICIAL, THEY WERE NOT REQUIRED TO COMPLETE THE RECALL REPAIR FOR ONE OF THE THREE RECALLS. THE CONTACT INDICATED THAT THE DEALER WAS TO SCHEDULE THE REPAIRS FOR THE OTHER TWO RECALLS AND WAS UNCERTAIN OF WHEN THE WHEELS WOULD BE EITHER REPLACED BY THE DEALER OR AN INDEPENDENT REPAIR SHOP. THE TIRES HAD NOT YET BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MORE THAN TWICE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Apr 08, 2016

RECEIVED A RECALL LETTER FROM FORD REGARDING A 2004 CROWN VICTORY THAT I ACQUIRED 08/09 AS A FORMER POLICE CRUISER. LETTER STATED I HAD TO GET THIS CAR TO A DEALER ASAP AS THIS WAS AN 07 RECALL THAT HAD NOT BEEN COMPLETED. THE LETTER CLEARLY STATES DEFECTIVE WHEELS MUST BE REPLACED OR ONUS IS ON ME FOR ANY FUTURE FAILURES REGARDING THIS RECALL. I CALLED THE CUSTOMER SERVICE NUMBER ON LETTER AND THEY EXPLAINED THAT THE WHEELS (SPECIAL FOR POLICE) HAVE BEEN KNOWN TO DEVELOP CRACKS AND SPLIT OPEN FURTHER AT SOME POINT IN TIME. I ADVISED THAT I WAS A PRIVATE CITIZEN AND CAR WAS NOT A POLICE VEHICLE ANY LONGER & THEY SAID IT MATTERED NOT, AND MUST BE REPLACED. THEY GAVE ME A DEALER NAME & NUMBER WHICH I PROMPTLY CALLED THE NEXT DAY. DEALER HAD LITTLE INFO ON THIS SO I GAVE THEM THE RECALL NUMBER AND EXPLAINED WHAT I WAS TOLD AND WHAT LETTER SAID, DATED OCT '09. DEALER DECLINED TO ORDER PARTS AND SAID THEY WOULD NOT REPAIR UNDER RECALL SINCE IT WAS NO LONGER IN POLICE USE. I THEN CALLED CS AGAIN AND THEY AGREED THIS TIME WITH DEALER. I ESCALATED TO CUSTOMER RELATIONS WHICH WAS NO HELP WHATSOEVER. I EXPLAINED TO THEM THAT FORD HAD CONTACTED ME, THE LETTER DID NOT SAY TO DISREGARD IF NO LONGER USED AS A POLICE VEHICLE, ONLY THAT THIS WAS A HAZARD AND NEEDED TO GET DONE. I ASKED FOR A LETTER OF EXPLANATION AS TO HOW IT WAS SAFE FOR ME TO DRIVE AS A PRIVATE CITIZEN IF IT WAS NOT SAFE FOR POLICE AND THEY REFUSED, BUT DID TELL ME IT "SHOULD" BE OK. THE RECALL NUMBER & DESCRIPTION READS 07S48-16" STEEL WHEEL REPLACEMENT. I CAN FAX A COPY OF LETTER IF YOU REQUIRE, BUT FORD IS ADAMANT IN REFUSAL TO DO ANYTHING AFTER SOUNDING THE ALERT TO ME AND PUTTING ME IN A POTENTIALLY UNSAFE SITUATION, PLUS CLEARLY STATING I AM RESPONSIBLE IF ANYTHING HAPPENS AND I HAVE IGNORED THE LETTER. *TR

Nov 11, 2009

LOST CONTROL OF MY VEHICLE DURING AN EXIT TURN OFF A HIGHWAY I-75 ABOUT 3 WEEKS AGO. AFTER RECEIVING A SAFETY RE- CALL 07SS48-S1 LETTER ON THE POLICE MODEL CROWN VICTORIA I TOOK TO PRESTIGE FORD AND WAS TOLD ALL WHEELS ARE ELIGIBLE FOR REPLACEMENT BUT SINCE THE VEHICLE IS NO LONGER IN LAW ENFORCEMENT I WOULD HAVE TO PAY THE COST FOR ALL WHEELS. I HAVE TO CONSTANTLY KEEP AIR IN THEM EVERY WEEK AND HAS BEEN A SEVERE SAFETY ISSUE WHEN IT COMES TO CONTROLLING THE VEHICLE. *TR

Mar 06, 2009

+ 2 more complaints for this component

ENGINE AND ENGINE COOLING

5 complaints

2004 FORD CROWN VICTORIA INTAKE MANIFOLD CRACKED, CAUSING COOLANT LOST AND SMOKING ENGINE. VEHICLE EMERGENCY STOPPED AND TOWED. CONSUMER FACING EXPENSIVE REPAIR COSTS . *TR

Nov 15, 2010

Fire: 1

WHILE DRIVING I SUDDENLY FOUND IT VERY HARD TO TURN THE STEERING TO THE RIGHT. USING CONSIDERABLE FORCE I WAS ABLE TO MAKE THE TURN - BUT ONLY JUST. INVESTIGATION BY MYSELF LATER SHOWED THAT THE HEAT SHIELD FROM THE DRIVER'S SIDE EXHAUST MANIFOLD HAD FALLEN OFF DUE TO CORROSION AROUND THE TWO 10MM BOLTS THAT HOLD IT ON. IT HAD THEN FALLEN ONTO THE STEERING SHAFT AND MUST HAVE WEDGED AGAINST SOMETHING WHEN I WAS TRYING TO TURN. IT WAS STILL ON TOP OF THE STEERING SHAFT WHEN I OPENED THE HOOD AFTER DRIVING A MILE HOME (VERY CAREFULLY). HAD SOMEONE BEEN DRIVING WITH LESS EXPERIENCE OR STRENGTH THAN MYSELF THIS FAILURE COULD VERY EASILY HAVE RESULTED IN AN ACCIDENT AS THERE WAS NO WARNING AT ALL. *TR

Mar 07, 2010

2004 FORD CROWN VICTORIA # 2 CYLINDER BLEW OUT SPARK PLUG. HAD TO HAVE HELI-COL INSTALLED TO MAKE REPAIR. *TR

Aug 05, 2009

THE PROBLEM BEGAN AS A SMALL HISSING SOUND, MUCH LIKE THAT OF A EXHAUST MANIFOLD LEAK. I WAS ON MY WAY OF TAKING THE CAR TO A MECHANIC TO ENSURE THAT WAS THE PROBLEM WHEN A LOUD <BANG> OCCURRED. PARTS OF THE SPARKPLUG BOOT WERE FOUND IN THE ENGINE COMPARTMENT AT THE REPAIR SHOP. *TR

Feb 19, 2008

THE VEHICLE WAS PARKED AND TURNED OFF. FIFTEEN MINUTES LATER THE CONSUMER WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT RESPONDED AND PUT THE FIRE OUT. THE VEHICLE WAS TOTALED. *AK CONSUMER STATED THE FIRE STARTED IN THE ENGINE COMPARTMENT. THE MANUFACTURER WAS GOING TO SEND AN ENGINEER TO INVESTIGATE THE FIRE. WITNESSES SAID THAT WHILE THE VEHICLE WAS BURNING THEY COULD HEAR THE ENGINE TRYING TO START. *JB *NM

Apr 25, 2005

Fire: 1

STRUCTURE

3 complaints

CARS PAINT IS FLAKING OFF GOING DOWN THE ROAD.

Feb 19, 2018

PAINT IS FLAKING.

Feb 07, 2018

TRUNK LID TORSION BAR FAILED, FORTUNATELY AFTER DRIVER AND PASSENGER HAD JUST REMOVED ITEMS FROM TRUNK. DUE TO THE WEIGHT OF THE TRUNK LID ON THIS VEHICLE, WE WOULD HAVE BEEN SERIOUSLY INJURED IF THE TRUNK LID HAD FALLEN ON US.

Aug 16, 2015

ELECTRICAL SYSTEM

3 complaints

I HAVE A 2004 CROWN VICTORIA. FORD HAS A RECALL OUT FOR 2003-2005 GRAND MARQUIS AND CROWN VICTORIA'S FOR THEIR LIGHT CONTROL MODULE (LCM) BECAUSE OF SOLDERS BREAKING CAUSING EXTERIOR LIGHTING NOT TO WORK. I TOOK MY CAR TO MY LOCAL FORD DEALERSHIP (APRIL 22, 2017) TO HAVE SUCH RECALL DONE BECAUSE MY EXTERIOR RUNNING LIGHTS WERE NOT WORKING. (PARKING LIGHTS FRONT AND RUNNING LIGHTS REAR) I ALSO ADVISE THE DEALERSHIP OF THIS. WHICH IS DOCUMENTED ON THE RECEIPT I HAVE KEPT. FORD DOESN'T REPLACE THE ACTUAL LCM, ALL THEY DO IS INSTALL A "BYPASS HARNESS" TO BYPASS THE ISSUE WHICH DOES NOT FIX THE PROBLEM. I LEFT THE DEALERSHIP WITH THE SAME LIGHTS STILL NOT IN WORKING CONDITION. AGAIN, STATED ON RECEIPT. THE PROBLEM FIXED ITSELF AND I ASSUMED IT WENT AWAY. NOW IT'S BACK BUT EVEN WORSE. AGAIN MY EXTERIOR LIGHTS ARE NOT WORKING, PARKING AND REAR RUNNING LIGHTS, AND NOW MY INTERIOR INSTRUMENT CLUSTER LIGHTS ARE NOT WORKING AS WELL. FORD KNOWS ABOUT THIS ISSUE. FORD REFUSES TO REPLACE THE FAULTY LCMS IN THESE CARS. I KNOW OF SEVERAL OTHER PEOPLE WITH THE EXACT SAME ISSUE I'M HAVING WHO HAVE CALLED FORD AND COMPLAINED. THIS IS A HUGE SAFETY ISSUE BECAUSE THERE ARE NO REAR RUNNING LIGHTS AT NIGHT, PERIOD. WHEN IT'S PARKED, ON ROADWAYS, HIGHWAYS, ETC. NO ONE CAN SEE ME AT NIGHT FROM THE REAR.. AND THE DASH LIGHTS ARE NOT ON. I CAN PROVIDE WHATEVER NEEDED TO HELP BECAUSE THIS NEEDS TO BE ADDRESSED ASAP. I'LL CALL TOMORROW IF I HAVEN'T HEARD BACK BEFORE.

Jul 09, 2017

Fire: 1

LIGHT CONTROL MODULE FAIL FORD HAS UPGRADED THIS ITEM 22 TIMES SO FAR AND FAIL TO DO ANY THING ABOUT FOR CONSUMERS THAT HAVE THIS PROBLEM I DON'T UNDERSTAND WHY THERE IS NO RECALL ON THIS PART HEADLIGHTS WHEN TURN ON DON'T GO ON OR HEADLIGHTS GO OUT WHEN DRIVING LIGHT SWITCH TURNED TO ON SOMETIMES WORKS AND SOMETIMES IT WONT TURN LIGHTS ON... I HAD IT DIAGNOSIS AT A FORD DEALER AND THEY COME UP WITH DEFECTIVE COMPONENT IN LIGHT CONTROL MODULE AT AN OUTRAGEOUS PRICE OF 707.00 AND ANOTHER 200.00 HUNDRED TO PROGRAM IT AND YET ANOTHER 200.00 TO INSTALL IT.... THERE MUST BE TOLD TO RECALL THIS MODULE AND REPLACE IT I WISH EVERYONE WITH THIS PROBLEM WOULD FILE COMPLAINT WITH NSTB NATIONAL SAFETY TRANSPORTATION BOARD I UNDERSTAND NOW THAT THE NEW MODULE WHICH FORD MAKES NOW COME ALREADY PROGRAMMED SO WHY WOULD THEY CHARGE FOR IT AGAIN PEOPLE PLEASE FILE COMPLAINT LETS MAKE FORD LISTEN TO US FORD CUSTOMERS.... THANK YOU FOR LISTENING... I HOPE SOMETHING WILL BE DONE SOON [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Nov 07, 2011

WHILE OPERATING THE VEHICLE AT NIGHT, THE HEADLIGHTS STOPPED WORKING. ALL OTHER EXTERIOR LIGHTS CONTINUED TO OPERATE. LOSS OF HEADLIGHTS ALMOST CAUSED A CRASH. THIS HAS HAPPENED 3 OTHER TIMES SINCE THEN. LIGHTS STOP WORKING AND START BACK UP BY THEMSELVES.

May 23, 2011

VEHICLE SPEED CONTROL

3 complaints

EXPERIENCED UNINTENDED ACCELERATION. VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, WITH MY FOOT ON THE BRAKE. SUDDENLY THE ENGINE RACED, PROPELLING MY VEHICLE INTO THE REAR OF THE STOPPED VEHICLE IN FRONT OF ME, CAUSING BODY DAMAGE TO BOTH. THIS WAS THE FOURTH OCCURRENCE OF THE SAME PROBLEM, THREE WHILE I WAS DRIVING, ONCE WHEN MY WIFE WAS DRIVING, DATING BACK TO NOVEMBER, 2010. WE WERE INFORMED, BY THE ONE REPAIRING THE BODY, THAT HE EXPERIENCED THE SAME PROBLEM WHEN DRIVING OUR VEHICLE INTO HIS SHOP. HE CAN VERIFY THIS OCCURRENCE. OBVIOUSLY, THIS IS A SERIOUS PROBLEM, AND IT HAS ALREADY CAUSED CONSIDERABLE STRESS AND ANGST FOR BOTH OF US. THE CONSEQUENCES COULD BE MOST SEVERE. TO MY KNOWLEDGE THERE HAS BEEN NO RECALL RELATIVE TO THIS PROBLEM, BUT I FEEL VERY STRONGLY THAT IT SHOULD BE REQUIRED. *TR

May 09, 2011

Crash: 1

ON 12/29/2010 [XXX]WAS DRIVING HER 2004 CROWN VICTORIA (VIN NUMBER [XXX]) WHEN THE CAR ACCELERATED OUT OF CONTROL. SHE IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND TURNED OFF THE CAR. SHE THEN RETURNED HOME. [XXX] HER SON THEN TOOK THE CAR OUT TO CHECK THE PROBLEM. HE REACHED A SPEED OF 40 MPH AND TOOK HIS FOOT OFF THE ACCELERATOR AND THE CAR WOULD NOT SLOW DOWN UNTIL HE DEPRESSED THE BRAKE PEDAL. WE CONTACTED FORD AT 800-392-3673 AND WAS TOLD TO TAKE THE CAR TO THE LOCAL DEALERSHIP COURTESY FORD IN ROME GEORGIA. I SPOKE TO A CHRIS AT COURTESY FORD (706-235-4453) IN THEIR SERVICE DEPARTMENT AND WAS TOLD THERE WOULD BE A $79.95 TO CHECK FOR A PROBLEM. I TOLD HIM THAT WITH ALL THE RECENT PROBLEMS WITH UNATTENDED ACCELERATION PROBLEMS THERE SHOULD BE NO CHARGE TO CHECK THIS WHICH[XXX] REFUSED AND I TOLD HIM I WOULD FILE A REPORT WITH NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 06, 2011

TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING BETWEEN 55 AND 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE BEGAN TO DECELERATE. THE CRUISE CONTROL WOULD NOT REACTIVATE. THE CONTACT STATED THAT THE AUTOMATIC DIMMER AND HEATER FAN STOPPED OPERATING. THE FUSE ONLY FAILED WHEN THE CRUISE CONTROL WAS ENGAGED. THE FUSE HAS BEEN REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

Sep 06, 2007

FUEL SYSTEM, GASOLINE

3 complaints

I REPLACED THE FUEL PUMP, IT WORKED FOR TWO WEEKS, FAILED REPLACE THE FUEL PUMP WORKED FOR TWO MORE WEEKS THEN IT FAILED, TOOK IT TO FOR THEY REPLACED THE FUEL MODULE AND FUEL PUMP, TWO WEEKS LATER SAME PROBLEM FAILED FUEL PUMP. FOR FORD HAS NO IDEA. *LN

Feb 07, 2011

TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE FILLER TUBE FOR THE FUEL TANK WAS LEAKING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 66000.

Mar 04, 2010

LIGHTS GO OFF WHEN DRIVING,HAPPENED AT LEAST 4 TIMES,THE LAST TIME I WOUND UP RUNNING OFF THE ROAD BECAUSE THERE WERE NO STREET LIGHTS IN THAT AREA. THERE IS A VERY DANGEROUS CONDITION AND COULD RESULT IN INJURIES AND POSSIBLE DEATH. *TR

May 03, 2009

TIRES

3 complaints

GOING 65 MPH ON THE FREEWAY AND MY BACK TIRE BLEW. THE SIDEWALL COMPLETELY SEPARATED FROM THE REST OF THE TIRE. I JUST NOTICED A BUBBLE ONE OF THE FRONT TIRES, 6-25-09. I BOUGHT THE TIRES AS A SET. I WILL BE REPLACING ALL THE TIRES TOMORROW. THE TIRES ARE MICHELIN SYMMETRY M&S P225/60 R16. *TR

Jun 26, 2009

NOTICED A BUBBLE ON THE SIDEWALL OF MY TIRE. *TR

Jun 26, 2009

DRIVING DOWN INTERSTATE 70 AT 75 MPH. SUDDEN BLOW-OUT OF THE SIDEWALL OF A MICHELIN TIRE WITH 1825 MILES ON IT. THE DEALER SAID THEY HAD NEVER SEEN ANYTHING LIKE IT ON A MICHELIN BEFORE. I HAVE SINCE HEARD OTHERWISE. THEY COULD NOT GET A REPLACEMENT FOR SIX DAYS AND HAD TO RENT ME A CAR TO USE. THERE WERE NO OTHER MICHELIN TIRES OF THAT SIZE ANYWHERE IN THE STATE. THIS IS A NEW FORD CROWN VICTORIA LESS THAN 60 DAYS OLD. RIGHT FRONT TIRE. VERY EXCITING RIDE FOR A FEW MOMENTS! LOTS OF SMOKE.*AK

Apr 08, 2005

POWER TRAIN

3 complaints

TRANSMISSION WILL NOT SHIFT INTO OVERDRIVE. FAILURE OCCURRED AT 50,000 MILES .POLICE PACKAGE-TN. 8JB

Jan 28, 2007

I AM IN CHARGE OF A POLICE DEPARTMENT FLEET IN WARRICK COUNTY INDIANA, WE HAVE HAD THREE 2004 FORD CROWN VICTORIA'S (POLICE INTERCEPTORS) DEVELOP AXLE PROBLEMS IN THE LAST SIX MONTHS. IT SEEMS AS IF THESE AXLES ARE WEARING OUT PREMATURELY, I HAVE HAD TO REPLACE THE AXLES ON CARS WITH 40000, THIS IS UNHEARD OF IN A POLICE CAR. THE PROBLEM SEEMS TO START WITH A NOISE COMING FROM THE REAR OF THE CAR. *NM

Aug 04, 2006

PREMATURE BEARING & AXLE WEAR ON REAR AXLES. (AXLE MAY BREAK IF NOT REPAIRED). *AK

May 13, 2004

ENGINE

2 complaints

UNINTENDED ACCELERATION: I WAS IN HEAVY CITY TRAFFIC. WITHOUT WARNING, MY ENGINE STARTED TO RACE FULL SPEED. (IN A CROWN VICTORIA, THAT'S VERY FAST). THE ONLY WAY TO SLOW IT WAS TO PUSH THE BRAKE AS HARD AS I COULD. FINALLY GOT IT PULLED OVER AND STOPPED. EVEN IN NEUTRAL, THE ENGINE RACED FULL SPEED. VERY FRIGHTENING!!! A MAN CAME FROM TIPTON FORD IN NACOGDOCHES, TX AND TOOK IT TO SHOP. THEY INSTALLED (1-2W7Z*9F715*BA VALVE ASY - THROTTLE AIR BY-PASS). CHARGED ME $278.00!! I HAVE NEVER HAD ANY MECHANICAL REPAIRS TO THIS CAR. I HAVE ALWAYS TRUSTED THIS CAR TO BE SAFE. NOW THAT SECURITY HAS BEEN TAKEN AWAY. I UNDERSTAND THERE IS A LAWSUIT INVOLVING THIS PROBLEM. IF SO, I WANT MY MONEY BACK !!

Feb 23, 2016

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 34,900.

Jun 18, 2014

SUSPENSION

2 complaints

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH HE HEARD A LOUD RATTLING NOISE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE RIGHT REAR WHEEL BEARING AND AXLE FRACTURED AND NEEDED TO BE REPLACED. THE WHEEL BEARING AND AXLE WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. IN APPROXIMATELY TWO WEEKS, HE BEGAN TO HEAR THE SAME RATTLING NOISES AGAIN. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO ADVISED HIM THAT THE LEFT REAR BEARING AND AXLE HAD FRACTURED AS WELL AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS UNAVAILABLE.

Jul 20, 2011

DT: THE CONTACT STATED THE REAR AXLE NON POWERED ASSEMBLY EXPERIENCED EXTENSIVE WEAR. AS A RESULT, THERE WAS A SEVERE VIBRATION WHILE DRIVING. THE VEHICLE WAS TAKEN TO A SERVICE REPAIR SHOP, AND THE MECHANIC CONTACTED A LOCAL DEALERSHIP ABOUT THE ISSUE. A FACTORY AUTHORIZED AXLE REPLACEMENT KIT WAS PURCHASED; PART #3W1Z4A109AA. USING THE NEW AXLE KIT THE OLD AXLE ASSEMBLY WAS REPLACED. THERE HAVE BEEN NO FURTHER PROBLEMS. THIS VEHICLE WAS FOR POLICE USE.*AK UPDATED 01/11/06. *JB

Dec 16, 2005

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM

1 complaint

WHAT HAPPENED IS THAT I GOT THE VIN REPORT ONLINE AND ASKED ABOUT RECALLS, FOUND 5 RECALLS, AND WENT TO THE NHTSA AND NOW YOU DO NOT TELL ME IF THE RECALLS WERE MADE OR THE PROBLEMS FIXED. *TR

Jun 12, 2020

STEERING,SUSPENSION,POWER TRAIN

1 complaint

I WAS DRIVING AND ALL THE SUDDEN I START HEARING THIS REAL LOUD NOISE COMING FROM PASSENGER REAR AND ALL MY BRAKE LIGHTS ABS LIGHTS AND TRACTION LIGHTS CAME ON . WELL I WAS TOLD IT WAS WHEEL SEALS COME TO GIND OUT THERE IS A BIT GROVE OUT OF SHAFT WHERR BEARING RIDES. AND SHAFT IS VERY WEEK

Aug 13, 2018

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

HORN,CRUSE CONTROL,AND OTHER FUNCTIONS ON THE STEERING WHEEL HAVE FAILED WHEN WE WERE DRIVING. UNKNOWN REASON.

Mar 05, 2018

SUSPENSION,EXTERIOR LIGHTING

1 complaint

2004 FORD CROWN VICTORIA. CONSUMER REQUESTS FOR INVESTIGATION/ACTION ON CONTINUED AXLE, BEARING FAILURES, DEFECTS (POTENTIAL CATASTROPHIC LOSS OF CONTROL AND ALLEGEDLY DEFECTIVE AIRBAGS TO PROTECT VICTIMS) COLLAPSE OF SAFETY RECALL SYSTEM. *SMD THE CONSUMER STATED FORD DID SOME RECALL WORK ON THE 2003 MODELS WITH REGARDS TO THE REAR AXLES AND BEARINGS. HOWEVER, THE NEGLECTED TO CORRECT THE DEFECT IN THE 2004 AND POSSIBLY LATER MODELS. ALSO, THE LIGHTS WERE DEFECTIVE AND IT TOOK AN ENTIRE DECADE TO RECTIFY THE ISSUE. *JB

Nov 02, 2016

VISIBILITY/WIPER

1 complaint

VEHICLE'S WINDSHIELD WIPERS ACTIVATED IN THE OFF POSITION AND WOULD NOT RESPOND TO OPERATOR'S ACTIONS. PROBLEM REQUIRED REMOVAL OF FUSE 17 TO STOP WIPER ACTION. PROBLEM MANIFESTED WITHOUT WARNING. DIAGNOSED AS FAULTY WIPER MOTOR DUE TO POOR DRAINAGE OF UPPER AND LOWER WIPER TRAYS AT AND AROUND THE LOCATION OF THE WIPER MOTOR. SOLUTION REQUIRED REPLACEMENT OF WIPER MOTOR; THOROUGH CLEANING OF UPPER AND LOWER WIPER TRAYS; REPLACEMENT OF WEATHERSTRIP ALONG LOWER WIPER TRAY; AND REPLACEMENT OF SCREEN AND GASKET OVER PASSENGER-SIDE AIR INTAKE. *TR

Aug 20, 2014

STEERING,EXTERIOR LIGHTING,VISIBILITY/WIPER

1 complaint

THE STEERING COLUMN TIGHTENS UP PERIODICALLY, RESULTS IN HARD STEERING, HAVE BEEN USING WD40 TO LOOSEN UP , NOTICED RECALL FOR 2005 MODEL YEARS AND UP. BLOWER MOTOR SHUTS DOWN PERIODICALLY RESULTING IN LOSS OF VISION FROM LACK OF DEFROSTERS, PROBLEM IS A HARD TO REACH CONNECTOR PLUG UNDERNEATH HOOD,TRIED CLEANING,WILL NOT CLEAR PROBLEM,NO CORROSION NOTICED.HEADLIGHTS REPAIRED UNDER RECALL, LIGHTING CONTROL MODULE REPLACED. *TR

May 15, 2014

STEERING,ENGINE AND ENGINE COOLING

1 complaint

DRIVING S ON M-10 FROM I-94 TO I-75 ENTRANCE RAMP. I ENTERED THE RAMP AT 25- 30 MPH WHEN THE STEERING LOCKED UP, I COULD NOT TURN THE WHEEL. BEFORE I KNEW IT I HIT THE CURB AND THEN ROLLED OVER APPROX. 3 TIMES DOWN AN EMBANKMENT AND FINALLY HITTING A CONCRETE BARRIER WHICH STOPPED THE CAR. AFTER THE ACCIDENT, THE HEAT SHIELD FROM THE DRIVERS SIDE EXHAUST MANIFOLD WAS FOUND UNDER THE CAR, YOU COULD SEE IT RUSTED OFF AND YOU COULD SEE THE MARKS ON IT WHERE IT JAMMED THE STEERING SHAFT AND THE ENGINE BLOCK (STILL HAVE THE PART). BECAUSE OF THE COST CUTTING IN MATERIALS IN THE MANUFACTURING OF THIS HEAT SHIELD OUT OF SHEET METAL AND NOT OUT OF STAINLESS STEEL IT IS THE CAUSE OF THIS ACCIDENT. NOW BECAUSE OF THIS INFERIOR DESIGN AND THE ACCIDENT IT CAUSED, I'M DEALING WITH TBI, PTSD, PBA, NECK INJURY, LOWER BACK INJURY (WHICH IS AFFECTING MY LEGS MAKING IT DIFFICULT TO WALK). A FEW DAYS BEFORE THE ACCIDENT I GRADUATED WITH A BACHELORS DEGREE IN MARKETING, BUT NOW BECAUSE OF MY INJURIES I AM UNABLE TO WORK. THIS NEEDLESS ACCIDENT HAS CAUSED ME FINANCIAL HARDSHIP, I LOST MY HOME, UNABLE TO PAY MY STUDENT LOANS, UNABLE TO PAY MY BILLS. THIS ALL STEMS FROM SOMEONE AT FORD'S DECIDING TO CUT COSTS IN THE MANUFACTURING OF THE HEAT SHIELD OUT OF SHEET METAL INSTEAD OUT OF STAINLESS STEEL. FORD SHOULD HAVE REALIZED THAT A MAJORITY OF THESE CROWN VICTORIA'S ARE OWNED IN AREAS WHERE SALT IS USED IN THE WINTER. YOU WOULD THINK FORD'S BEING LOCATED IN DEARBORN, MICHIGAN WOULD USE COMMON SENSE IN THEIR DESIGN OF THIS PART, KNOWING SALT IS HEAVILY USED IN SNOW REMOVAL IN MICHIGAN. THEY SAVED A FEW DOLLARS, BUT IN DOING SO THEY RUINED MY LIFE !! I JUST WONDER HOW MANY ACCIDENTS WHERE CAUSED BY THIS POOR DESIGN? I WONDER HOW MANY OTHER LIVES HAVE BEEN RUINED AND DON'T REALIZE IT WAS CAUSED BY THIS DEFECTED DESIGN. I WAS JUST LUCKY TO FIND THE PART TO SHOW WHAT CAUSED THIS ACCIDENT. ..UPDATED 05/20/14 *BF...UPDATED 08/10/15*BF UPDATED 8/17/17*CN

Apr 07, 2014

Crash: 1

Injuries: 1

STEERING,WHEELS

1 complaint

BEGINNING IN SUMMER 2013, STEERING BECAME NOTICEABLY TIGHTER WHEN MAKING SLOW SPEED TURNS. NOVEMBER 2013 THE VEHICLE WAS BROUGHT TO A FORD DEALERSHIP TO HAVE AN ALIGNMENT DUE TO TIRES CONTINUOUSLY WEARING ON INSIDE WALLS, WHICH I SUSPECT IS DUE TO THE STEEL WHEEL RECALL (NHTSA CAMPAIGN NUMBER: 07V079000) BUT FORD WILL NOT HONOR IF THE CAR IS IN PRIVATE POSESSION. AFTER THE VEHICLE WAS SERVICED, I WAS ADVISED THE STEERING SHAFT WAS SEVERELY CORRODED. UPON RESEARCH, I DISCOVERED OTHER OWNERS EXPERINCING THE SAME ISSUES. FORD ISSUED A RECALL (FORD RECALL #13S08) TO INSPECT AND REPLACE THE UPPER AND LOWER STEERING SHAFT ONLY FOR 2005-2011 MODELS. THE DEALERSHIP ADVISED ME TO CONTACT FORD DIRECTLY, AND I DID. I EXPRESSED MY CONCERNS THAT THIS IN AN IMMEDIATE SAFETY CONCERN AND FEEL THAT IT SHOULD BE INCLUDED IN THE RECALL. I WAS ADVISED BY FORD THAT THEY SPOKE WITH THE SERVICE MANAGER AT MY DEALERSHIP AND VERIFIED THAT MY CAR IS INDEED HAVING ISSUES THAT ARE EXACTLY LIKE THE RECALL INCLUDED. I WAS TOLD THAT MY CAR WAS NOT INCLUDED IN A RECALL AND THAT THEY WOULD KEEP MY INFORMATION ON FILE FOR THEM TO REVIEW IN THE EVENT OF A FUTURE RECALL. I AM HAVING AN INDEPENDENT MECHANIC REPLACE THE UPPER AND LOWER SHAFT AS SOON AS POSSIBLE BECAUSE OF THE HIGH CHANCE IT COULD BECOME DISENGAGED AND RENDER THE VEHICLE INOPERABLE. I STRONGLY URGE THE NHTSA TO INVESTIGATE THIS AND OTHER CASES OF 2004 CROWN VICTORIA (CVPI) OWNERS WHO COMPLAIN OF BOTH THE STEERING ISSUE AND THE RECALL THAT FORD FAILS TO FIX ON THE STEEL WHEELS. THE VEHICLE IS NO LONGER IN FLEET USE, BUT THAT DOES NOT MAKE THE UNDERLYING PROBLEM OF THE DEFECTIVE STEEL WHEELS NOT THE RESPONSIBILITY OF FORD. THEY NEED TO INSPECT AND REPLACE THE WHEELS JUST AS THEY WOULD FOR ANY OTHER RECALL REGARDLESS OF THE CURRENT OWNER, HOW A RECALL SHOULD WORK. *TR

Jan 16, 2014

STEERING,EXTERIOR LIGHTING

1 complaint

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE HEAD LIGHTS FAILED. THE CONTACT ALSO STATED THAT A FEW MONTHS LATER, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED AND THAT THEY COULD NOT DETERMINE THE CAUSE OF THE HEADLIGHT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 68,000.

Sep 18, 2013

ENGINE AND ENGINE COOLING,WHEELS

1 complaint

THE # 6 SPARK PLUG BLEW OUT OF MY ENGINES CYLINDER HEAD ALSO I HAVE A PROBLEM WITH AIR LEAKING FROM MY WHEELS & A VIBRATION AT HIGHWAY SPEEDS. *TR

Mar 09, 2012

EXTERIOR LIGHTING,SEAT BELTS,INTERIOR LIGHTING

1 complaint

THE HEADLAMPS TURN OFF WHILE DRIVING OR DON'T TURN ON AT ALL [VERY INTERMITTENT][VERY SCARY][VERY DANGEROUS!!] I LIVE IN THE COUNTRY AND THERE ARE NO STREETLIGHTS,JUST IMAGINE LOSING YOUR ONLY SOURCE OF LIGHT ! A NEW LIGHTING CONTROL MODULE IS NEEDED AT A COST OF 500.00 P&L . RESEARCH HAS SHOWN THAT 2002 - 2005 CROWN VIC POLICE AND PASSENGER VEHICLES HAVE THIS SAFETY PROBLEM THAT NEED TO BE ADDRESSED BEFORE SOME ONE DIES ! *TR

Jul 24, 2010

VISIBILITY

1 complaint

AUTO A/C BLEND ACTUATOR, A/C SWITCH FAILED CAUSE NO COLD AIR / HOT AIR ,IT BLOW OUT FROM THE VENT. COST $ 1800 TO FIX THE PROBLEM. I HAVE THE SAME PROBLEM WITH THE PREVIOUS FORD VEHICLES. FRIENDS ALSO HAD THE SAME. DOES FORD REALIZE THAT THIS IS THE COMMON MECHANIC PROBLEM ? I HAD FACE RASH BECAUSE OF THE HOT AIR BLEW FROM THE DASH VENT IN THE SUMMER. *TR

Jan 22, 2009

Injuries: 1

ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

ROUTINELY WHEN DRIVING MY 2004 FORD CROWN VICTORY (USED AS A HACKNEY CARRIAGE) AUTOMOBILE EXHIBITS VIOLENT, POTENTIALLY DEADLY BEHAVIOR. THE LOSES ITS OPERATIONAL ABILITY AND DRIVING CONDITIONS. THE LATEST NEAR-ACCIDENT SITUATION UNFOLDED AS FOLLOWS: WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 MPH THE AUTOMOBILE JUMPED (SWERVED) FROM THE LEFT LANE TO THE RIGHT LANE WITHOUT ME HAVING MOVED THE STEERING WHEEL. WHEN I RETAINED CONTROL OF THE VEHICLE AND ATTEMPTED TO SLOW DOWN, THE CAR DID NOT RESPOND, BUT PROCEEDED TO JERK FORWARD AT A DECREASING SPEED AND VIBRATE FEVERISHLY. THE BRAKE PEDAL APPEARED TO BE JAPED HALF-WAY TO THE FLOOR. THE REAR-AXLE BEARINGS PRODUCED A LOT OF NOISE. ON TWO OTHER OCCASIONS (DURING COLD WEATHER) THE ENGINE SHUT-OF WHILE I WAS DRIVING THE CAR. AFTER THE CAR STOPPED, I WAS ABLE TO START THE ENGINE. AFTER, THE VEHICLE CONTINUED TO JERK VIOLENTLY FORWARD AND BACKWARD. WHEN STEERING THE CAR HOME, THE ANGLE OF AT WHICH I HELD THE STEERING WHEEL, DID NOT CORRESPOND TO THE DIRECTION THAT THE CAR WOULD TRAVEL IN. THE VEHICLE WAS PURCHASED PRE-OWNED WITH 4,000 MILES ON IT AND THESE SEVERE INCIDENTS BEGAN OCCURRING AFTER ANOTHER 2,000 MILES. THE VEHICLE HAS BEEN AT THE DEALERSHIP DOZENS OF TIME, EACH TIME THE SERVICE TECHNICIANS SAID THAT THE CAR IS OPERATING AS DESIGNED. TWICE, WARRANTY SERVICE WAS DENIED. THE VEHICLE CURRENTLY HAS 26,000 MILES. FORD IS NO WILLING TO SOLVE THESE POTENTIALLY DEADLY ISSUES. AS A TAXI DRIVER, I AM IN THIS VEHICLE FOR 12 HOURS A DAY CARRYING DOZENS OF PEOPLE EVERY DAY. IF ONE OF THESE TIME I AM UNABLE TO CATCH THESE FAILURES A TERRIBLE ACCIDENT MAY HAPPEN. ALL THESE PROBLEMS LEAD ME TO BELIEVE THAT THIS CAR AS AN INHERENT MANUFACTURING DEFECT, THAT ITS MANUFACTURER FORD IS NOT RECOGNIZING. THIS FAILURE TO CORRECT THEIR ENGINEERING FAILURE IS VERY SERIOUS AND POTENTIALLY DEADLY. *NM

Feb 03, 2006

2004 FORD Crown Victoria Problems & Complaints

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