How many problems does the 2003 FORD Excursion have?

The 2003 FORD Excursion currently has 146 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2003 FORD Excursion?

The most common problems reported for the 2003 FORD Excursion are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2003 FORD Excursion problem data come from?

All problem and complaint data for the 2003 FORD Excursion comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2003 FORD Excursion Problems

ELECTRICAL SYSTEM

24 complaints

TL* THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT THE GEAR SHIFT LEVER SPARKED A FIRE AND THE WIRING OF THE SHIFTER BEGAN TO MELT. THE VEHICLE WAS ENGULFED IN SMOKE SHORTLY AFTER THE FAILURE. THE CONTACT IMMEDIATELY SHUT OFF THE VEHICLE AND DISCONNECTED THE BATTERY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE WIRING INSULATION OF THE LEVER HAD WORN AND CAUSED THE FAILURE. AS A RESULT, THE GEAR SHIFT ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. IN ADDITION, THE CONTACT STATED THAT THE SILVER CIRCUIT BOX INSIDE OF THE FUSE BOX MELTED AND CAUGHT ON FIRE. WHEN THE FAILURE OCCURRED, ALL THE GAUGES ON THE INSTRUMENT PANEL AND THE ALTERNATOR FAILED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FUSE BOX WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED HIM THAT THE FUSE BOX WAS DISCONTINUED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SHORTLY AFTER. IN ORDER TO REMEDY THE FAILURE, A MODIFICATION HAD TO BE MADE TO BYPASS THE MELTING CURRENT BY PLACING AN EXTERNAL WIRE AND CIRCUIT BREAKER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 140,000.

Jul 31, 2015

Fire: 1

AT TOP OF A HILL I STOPPED COMPLETELY AND SHIFTED TO LOW GEAR, THE WIRES IN GEAR SHIFT KNOB SPARKED LOUDLY AND BEGAN BURNING. STOPPED CAR IMMEDIATELY, OPENED HOOD AND DISCONNECTED BATTERY. OVERDRIVE INDICATOR LIGHT HARNESS IS A SHODDY DESIGN. WIRE INSULATION WEARS THROUGH WHILE RUBBING WITH GEAR SHIFTER SELECTION. THERE IS NO ARMORING OR OTHER COVERING FOR THE THIN FLIMSY HARNESS WIRES.

Jul 27, 2015

Fire: 1

TL* THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE INSTRUMENT PANEL GAUGES FAILED AND PROVIDED ERRONEOUS READINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 75,000.

Mar 15, 2012

TL* THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY AND WOULD ALSO ACCELERATE ABNORMALLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE INJECTION CONTROL PRESSURE SENSOR. THE CONTACT BELIEVED THAT THE 2003 MODEL EXCURSION SHOULD HAVE BEEN RECALLED BECAUSE THE 2004 MODEL WAS RECALLED FOR THE SAME FAILURE (NHTSA CAMPAIGN ID NUMBER: 05V270000: ELECTRICAL SYSTEM:WIRING). THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 183,000 AND THE CURRENT MILEAGE WAS 184,000.

Oct 27, 2011

WHILE DRIVING ON HWY 210 MY ABS LIGHT CAME ON THEN MY INTERIOR LIGHTS WENT DIM MY HEAD LIGHTS STARTED TO FLICKER THEN THE DASH BOARD WAS LIKE CHRISTMAS EVERYTHING STARTED TO BLINK FUEL LIKE MILES TO EMPTY SEATBELT ECT.. THEN LOSS ALL POWER STEERING WHEEL LOCKED I HAD MY FOUR CHILDREN IN THE CAR WHEN WE FLIPPED IN TO A DITCH AFTER HITTING SOME MAIL BOXES.. WTH I SEE SOME OF THE SAME REPORTS WHY HASN'T FORD FIXED THIS PROBLEM!!! *TR

Mar 14, 2011

Crash: 1

Injuries: 3

+ 19 more complaints for this component

ENGINE AND ENGINE COOLING

19 complaints

2003 FORD EXCURSION WILL SPORADICALLY NOT START. WHEN THIS HAPPENS, IT WILL CRANK BUT WILL NOT FIRE. IT WILL NOT START WITH A JUMP START. TYPICALLY, AFTER SEVERAL TRIES THE BATTERY WILL DRAIN. AT THAT POINT IT WILL START WITH A JUMP START. IT ALSO USUALLY STARTS AFTER IT SITS FOR AT LEAST 1 DAY. THIS SPORADIC INCIDENT HAS BEEN OCCURRING OVER 6 MONTHS. I'VE HAD IT CHECKED 4 TIMES BY A TRUSTED AND CAPABLE AUTO SERVICE CENTER. THEY HAVE RUN COMPREHENSIVE DIAGNOSTICS, REVIEWED EVERY POSSIBLE SOURCE OF THE PROBLEMS, HAVE RESEARCHED EVERY POSSIBLE ISSUE AND HAVE FOUND NOTHING. OTHERWISE THE VEHICLE RUNS WELL - WHEN IT STARTS. THE LATEST INCIDENT WAS TODAY FEB. 24, 2010. THIS HAS OCCURRED AT LEAST 10 TIMES IN 6 MONTHS. *TR

Feb 24, 2010

TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH ON A WET ROAD AND SUDDENLY, EXCESSIVE WHITE SMOKE EXPELLED FROM THE REAR TAIL PIPE EXHAUST SYSTEM. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE ENGINE STALLED AGAIN AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO A BROKEN FUEL INJECTOR WHICH ALSO RESULTED IN DAMAGES TO THE ENGINE. THE ESTIMATED REPAIR COST WAS $12,000. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE 78,000. UPDATED 02/01/10 *BF THE CONSUMER STATED THAT THE VEHICLE RAN ROUGH AND IT LACKED POWER. THE DEALER FOUND THE #1 CYLINDER HAD A BROKEN PISTON. THE CONSUMER STATED THE CHECK ENGINE LIGHT NEVER ILLUMINATED TO WARN HIM THERE WAS PROBLEM. UPDATED 02/02/10.*JB

Jan 07, 2010

SPARK PLUG BLOWN OUT OF 8TH CYLINDER OF V10 FORD TRITON. *TR

Feb 26, 2009

WHILE DRIVING ABOUT 25 MPH, THE ENGINE STALLED AND I LOST STEERING CONTROL. LUCKILY NO OTHER CARS WERE APPROACHING BECAUSE I WAS MAKING A LEFT TURN ON TO A BUSY STREET. VERY DANGEROUS. THE STALL HAS ALSO OCCURRED AT LEAST 5 OTHER TIMES, USUALLY WHEN DECELERATING WHEN COMING TO A STOP LIGHT. TODAY, THE ABS LIGHT CAME ON, THEN I HEARD A CLICK AND ALL THE GAUGES LOST POWER, THE RADIO DISPLAY WENT OUT. I COULD NOT RESTART THE VEHICLE - ONLY HEARD A CLICK SOUND. AFTER WAITING AN HOUR, THE VEHICLE STARTED. BATTERIES HAVE ALREADY BEEN REPLACED BY DEALERSHIP A COUPLE MONTHS AGO. IT WAS IN THE SHOP BECAUSE UNDER AGGRESSIVE ACCELERATION, THE GLOW PLUG LIGHT WOULD COME ON AND THERE WAS NO POWER. SENSOR REPLACED ALONG WITH BATTERIES. PROBLEM OCCURRED AGAIN WHEN DRIVING IT HOME FROM THE SHOP. TALKED TO FORD AND THEY DO NOT SEEM CONCERNED ABOUT POTENTIALLY DANGEROUS PROBLEMS THAT DEALERSHIP CAN NOT FIX. *TR

May 13, 2008

SPARK PLUG BLOW OUT ON 2003 FORD EXCURSION LIMITED V-10 GAS ENGINE. THIS WAS SPARK PLUG ON DRIVER'S SIDE, REAR OF ENGINE, CLOSEST TO DASHBOARD. PULLED HEAD AND FOUND THREE OF THE REMAINING FOUR THREADS TO BE WORN. CONSIDERED SAME ISSUE COULD BE PRESENT ON OTHER SIDE OF ENGINE, SO REPLACED ENGINE. ENGINE HAD APPROX. 106K MILES. WAS DRIVING ABOUT 25 MPH WHEN PROBLEM OCCURRED. *TR

Feb 07, 2008

+ 14 more complaints for this component

TIRES

11 complaints

My wife, two young daughters, and I were traveling out of town for the New Year. As we were traveling southbound on I-85 between Greensboro, North Carolina and Thomasville, North Carolina, I started to notice that the vehicle was starting to vibrate. Over the course of the next +\- 10 miles the vibration became much worse and eventually forced me to get off of the highway. I exited the highway at exit 103 on I-85 southbound (NC-109) and was able to get the vehicle to a National Tire and Battery Shop located at 2 Cloniger Dr, Thomasville, NC 27360. Upon inspection, they noticed a large bulge in the driver side rear tire and told me that they thought that I might have broken a belt inside of the tire. They were able to get it off and put on the full size spare, thus allowing us to get to our destination. I strongly believe that had I not exited the highway when I did, there was a high likelyhood that the tire could have blown thus causing us to crash. With that said, this failure put my entire family at risk. The problem has not been reproduced or confirmed by a dealer or independent service center. The tire has only been inspected by the National Tire and Battery that took it off and replaced it with the full size spare. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The problem started they day of the incident as we were traveling southbound on I-85 between Greensboro, North Carolina and Thomasville, North Carolina. Tire Size - LT 265/75 R 16

Jan 02, 2023

TL* THE CONTACT OWNS A 2003 FORD EXCURSION EQUIPPED WITH B.F. GOODRICH RUGGED TERRAIN (NA), TIRE LINE: LT26575R16 LOAD RANGER E (NA) TIRES. THE CONTACT STATED THAT THE TREAD SEPARATED ON THE REAR PASSENGER SIDE TIRE. THE TIRE WAS NOT REPLACED. THE TIRE FAILURE MILEAGE WAS 24,000 AND THE VEHICLE FAILURE MILEAGE WAS 98,000.

Apr 20, 2015

TL* THE CONTACT OWNS A 2003 FORD EXCURSION WITH COPPER REPLACEMENT TIRES, MODEL DISCOVERY HT 265/70R/16. WHILE DRIVING AT 65 MPH, THE CASING FRACTURED FROM THE REAR PASSENGER SIDE TIRE. THE TIRE WAS REPLACED. ONE YEAR LATER, THE EXACT SAME FAILURE OCCURRED ON THE DRIVER SIDE TIRE WHERE THE CONTACT WAS INVOLVED IN A CRASH. THE VEHICLE WAS FLIPPED ONCE, PROCEEDED TO CRASH INTO A TREE AND THEN LANDED UPRIGHT. ONE PASSENGER SUSTAINED MINOR INJURIES. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER WAS CONTACTED AND REQUESTED TO FURTHER INSPECT THE TIRES. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

Jul 29, 2010

Crash: 1

Injuries: 1

TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE VEHICLE HAS MICHELIN LTX M/S TIRES, SIZE 265/75/R16. WHEN THE CONTACT PURCHASED THE VEHICLE, HE NOTICED THAT THE TIRES WERE FIRESTONE TIRES. THEY WERE NOT THE CORRECT TIRES HE ORIGINALLY ORDERED. THE CONTACT INFORMED THE DEALER OF THE INCORRECT TIRES AND WAS GIVEN BRAND NEW REPLACEMENT TIRES, WHICH WHERE MICHELIN CLASS C'S. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD SWAY FROM SIDE TO SIDE. HE NOTICED THAT THE WALLS ON THE TIRES WERE CRACKING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT DUE TO THE THICKNESS OF THE THREADS, THE TIRES WOULD WOBBLE. ONCE THE THREADING BEGAN TO WEAR, THE VEHICLE WOULD STOP WOBBLING. HOWEVER, THE VEHICLE CONTINUED TO SWAY FROM SIDE TO SIDE. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR SHOP AND INSPECTED BY A TECHNICIAN, WHO DETERMINED THAT THE FAILURE WAS DUE TO THE INCORRECT GRADE FOR THE WEIGHT OF THE VEHICLE. THE TIRES SHOULD HAVE BEEN A CLASS E (LOAD RANGE 5,250) INSTEAD OF A CLASS C (LOAD RANGE 2,270). THE TIRES WERE REPLACED WITH MICHELIN CLASS E TIRES AT THE COST OF $907.45. THE CONTACT CALLED THE FORD MANUFACTURER AND FILED A REPORT. HE CALLED BACK TO FOLLOW UP WITH THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED AND WAS NOT GIVEN AN EXPLANATION. THE DOT INFORMATION WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 60,000. UPDATED 06/09/09 *BF UPDATED 06/10/09. *JB

May 18, 2009

COMPAINT IS ABOUT B.F. GOODRICH TIRES (LT 265/75R16) TIRES HAVE BEEN MAINTAINED PERFECTLY, ROTATED EVERY 7500 MILES. TOTAL TIRE MILEAGE ABOUT 61,XXX. WHILE DRIVING ON THE INTERSTATE AT 70 MPH, THE LEFT FRONT TIRE SEPARATED. I HAD SUBSTANTIAL DAMAGE TO MY VEHICLE COSTING OVER $2800.00, PLUS REPLACEMENT OF ALL TIRES DUE TO LACK O FAITH IN THE BF GOODRICH TIRES. THE BODY WORK/REPAIRS WILL BEGIN THIS WEEK. *TR

Sep 30, 2007

+ 6 more complaints for this component

POWER TRAIN

10 complaints

THE 6.8 AND 5.4 ENGINES HAVE BEEN FAILING DUE TO DEFECTIVE VALVE TRAIN CAM FOLLOWERS. I AM HAVING THE 3RD ENGINE INSTALLED IN MY EXCURSION. THE CAM FOLLOWERS ARE FAILING AND SPITTING THEM OUT CAUSING CATSTROPIC ENGINE FAILURE. I HAVE BEEN IN CONTACT WITH ANTHONY BARIANA WHO WORKS FOR HOLMAN DISTRIBUTION IN NEW JERSEY @ 1-800-521-1223 EXT 305 AND HE CONFIRMED THAT THE 6.8 AND 5.4 ENGINES HAVE HAD THE SAME PROBLEM AS MY TRUCK AT AN ABNORMALLY HIGH RATE. MT TRUCK IS CURRENTLY AT MATTHEWS PAOLI FORD 610-644-4700 AND THE GENERAL MANAGER BRYAN LIPPINCOTT TOLD ME THAT THEY HAVE REPLACED 6 STATE FARM TRUCK ENGINES IN 2.00 MONTHS 6.8 LITER SAME AS MINE IDENTICAL PROBLEM. FORD HAS DONE NOTHING FROM WHAT I SEE DOING SOME RESEARCH BUT THIS IS AN ONGOING PROBLEM AND FORD HAS DONE NOTHING TO ADDRESS THE PROBLEM AND MADE NO ATTEMPT TO FIND THE ROOT CAUSE AND HAVE A FIX SO THIS WILL STOP COSTING CONSUMERS THOUSANDS OF DOLLARS. I WAS DRIVING ON MY STREET AND WITHOUT WARNING THE ENGINE STARTED TO SHAKE SO I SHUT IT OFF AND HAD IT TOWED TO THE DEALER MATTHEWS FORD LOCATED IN PAOLI PA.

Jul 14, 2017

THE OVERDRIVE LIGHT COME ON AND OFF AND MY TRUCK LOSES POWER AND IF YOU AT A STOP LIGHT THE TRUCK WILL CUT OFF. WHEN I TAKE TO THE SHOP THEY THAT THE TRANSMISSION IS GOING BAD BUT IT MAY BE ABLE TO BE ON A RECALL.

Jan 23, 2017

TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE VEHICLE WOULD NOT SHIFT INTO REVERSE FROM THE PARK POSITION. IN ORDER SHIFT INTO REVERSE HE HAD TO SHIFT THE VEHICLE INTO NEUTRAL AND ALLOW IT TO SLOWLY ROLL BACKWARDS. UPON DRIVING THE VEHICLE HE ALSO NOTICED THE VEHICLE WOULD NOT SHIFT INTO 6TH GEAR. A DIAGNOSTIC TEST WAS NOT PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 50,000.

Nov 03, 2010

WHILE DRIVING IN A NICE ASPHALTED ROAD UP A HILL, I FELT LIKE THE TRANSMISSION SUDDENLY STARTED TO SLIP. THE VEHICLE LOST FORWARD MOMENTUM SO I LOOKED FOR A SAFE PLACE TO MAKE AN EMERGENCY STOP. I ENDED UP AT A SERVICE STATION WHERE THE VEHICLE CAUGHT FIRE QUICKLY. THE VEHICLE WAS COMPLETELY LOST AND THE SERVICE STATION SUFFERED CONSIDERABLE DAMAGE. *TR

Dec 18, 2007

Fire: 1

NO ACCIDENT, EXPENSE REPAIR $1000.00 TO REAR DIFFERENTIAL OF 2003 FORD EXPLORER. 22,145 MILES. THIS HAS TO BE THE RESULTS OF FAULTY PARTS. *TR

May 02, 2007

+ 5 more complaints for this component

STEERING

6 complaints

THE VEHICLE HAS A STEERING ISSUE. IT WILL PULL TO THE RIGHT MOSTLY BUT OCCASIONALLY TO THE LEFT. SO YOU SPEND THE ENTIRE DRIVE CORRECTING THE WHEEL TO TRY TO KEEP THE VEHICLE IN THE ROAD. TOWING IS IMPOSSIBLE WITH THIS ISSUE BECAUSE IT CAUSES THE TRAILER TO GO IN TO A SNAKING MOTION BECAUSE OF THE CONSTANT STEERING CORRECTION. THIS OCCURS WHEN EVER THE CAR IS IN MOTION. *TR

May 26, 2020

TL* THE CONTACT OWNS A 2003 FORD EXCURSION. WHILE REVERSING THE VEHICLE, THE STEERING WHEEL FAILED TO OPERATE. THE CONTACT NOTICED THAT THE STEERING WHEEL BOLTS WERE FRACTURED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 235,000.

May 17, 2018

I WAS TURNING MY FORD EXCURSION AND HEARD A LOUD "POP!" MY STEERING WHEEL APPEARED TO "BREAK" AND THE VEHICLE KEPT ROLLING FORWARD. HAD I BEEN ANYWHERE ELSE, LIKE TRAFFIC, I COULD HAVE KILLED SOMEONE OR MYSELF. *TR

Feb 17, 2010

2003 FORD EXPEDITION EDDIE BAUER: WHEN EXECUTING LOW SPEED TURNS IN EITHER DIRECTION, THERE IS A FEELING THAT THE TIRES ARE RUBBING THE INSIDES OF THE WHEEL WELLS. THERE IS A BINDING OR GRINDING FEELING IN THE STEERING WHEEL AND NOISE OF SUCH CAN BE HEARD MOST OF THE TIME. AS I HAVE SEEN ON PREVIOUS REPORTS, THERE IS ALSO THE SAME CHATTER AND SHUDDER AND VIBRATIONS ALSO. WE TOOK IT IN TO SERVICE DEPT AND AFTER 2 DAYS THEY REPORT THAT THEY COULD NOT FIND NOR REPRODUCE WHAT WE WERE STATING. AFTER A TECHNICIAN TOOK A TEST DRIVE WITH MY HUSBAND, THE TECHNICIAN DID NOTICE A HUMMING SOUND COMING FROM THE REAR OF THE VEHICLE. HE SAID THAT THEY HAVE HAD SEVERAL OTHER COMPLAINTS REGARDING THE REAR HUMMING AND THAT THEY WOULD NEED TO REPLACE THE REAR END. (ALL OF THIS OCCURRING AT 29,000 MILES. AFTER THE REAR END WAS REPLACED, THE ABOVE MENTIONED CHATTER, SHUDDER, BINDING, GRINDING AND VIBRATIONS WERE GONE. HOWEVER...NOW AT 31,000 MILES THEY ARE ALL BACK AND PROGRESSIVELY GETTING WORSE. WE WILL AGAIN, RETURN THE VEHICLE FOR REPAIRS AND WILL UPDATE ON THE MATTER. *NM

Nov 17, 2005

DT: THE VEHICLE'S STEERING IS TO HARD TO CONTROL BECAUSE THERE WAS SO MUCH SLACK IN THE STEERING WHEEL. THE CONSUMER TOOK THE VEHICLE TO THE DEALER 4 TIMES. *JB

Jun 23, 2005

+ 1 more complaint for this component

SERVICE BRAKES, HYDRAULIC

6 complaints

THE FRONT BRAKE ROTORS GO OUT ABOUT EVERY 1500 MILES. I COST OVER 350 A SHOT TO HAVE THEM FIXED. THE ENTIRE VEHILE SHIMMERS AND PULLS. *NM

Nov 14, 2006

WHEN MOVING A SLOW SPEED (10MPH TO 15MPH) A SMALL SUDDEN TAP OF THE BREAKS AND THE BRAKE SOMETIMES WILL GO DOWN FARTHER THAN MY FOOT. ALMOST AS IF WHEN TAPPED THE BREAK KEEPS GOING DOWN WHEN MY FOOT IS GOING UP. THIS HAS HAPPEN 2 TIMES TO DATE. WHEN IT HAPPENS THE TRUCK ALMOST FEELS AS THOUGH I AM SLAMMING THE BREAKS TO THE FLOOR AND ALL PEOPLE INSIDE ARE SLUNG FOWARD. WHEN I AM JUST TRYING TO SLOW CAUSE OF A CAR IN FRONT HAS SLOWED. BUT I HAVE TO TAP THEM JUST RIGHT TO DO IT AND I CANT ALWAYS MAKE IT HAPPEN AT WILL, IT JUST DOES IT EVERY NOW AND THEN WHEN YOU LEAST EXPECTED IT.

Oct 14, 2005

MY 2003 FORD FOCUS ZX3 WAS TAKEN IN TO THE DEALERSHIP FOR ITS 20,000 MILE SERVICE AND THE TECHNICIAN SAID THE FRONT BRAKE PADS AND ROTORS HAD TO BE REPLACED. I DISCUSSED THE ISSUE WITH THE SERVICE MANAGER AND SINCE IT WAS A SAFETY ISSUE, HAD THE WORK DONE AND THEN CONTACTED FORD CUSTOMER CARE. THE BOTTOM LINE IS THAT I HAD TO PAY TO REPLACE OBVIOUSLY FAULTY BRAKE ROTORS AND FORD DOES NOT CARE HOW OR IF ITS DEALERS HONOR THEIR WARRANTY. AS A SIDE NOTE, THERE WERE TWO MINOR BODYWORK ISSUES THAT THE SAME DEALERSHIP REFUSED TO FIX UNDER WARRANTY, WHICH WE TAKEN CARE OF BY ANOTHER DEALERSHIP IN MY AREA.

Jul 17, 2005

WHILE DRIVING AND UPON PRESSING ON THE BRAKES, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS AND THE PROBLEM BECAME WORSE. THE CONSUMER GOT RID OF THE VEHICLE. HOWEVER, HE GOT ANOTHER EXCURSION VEHICLE OF THE SAME YEAR, BUT THE NEW ONE WAS A FOUR WHEEL DRIVE. HOWEVER, THE PROBLEM WITH THE BRAKES CONTINUED. UPON PRESSING ON THE BRAKES, THE VEHICLE PULLED TO THE LEFT. THE CONSUMER WAS TRAVELING AND PRESSED THE BRAKES AND THEY LOCKED UP. *AK *SC

Nov 30, 2004

CONSUMER COMPLAINED OF A BRAKE PROBLEM. WHEN APPLYING THE BRAKES VEHICLE PULLED TO THE LEFT GRADUALLY, AND SOME TIMES IT WOULD PULL VIOLENTLY. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AND DEALER PERFORMED SEVERAL DIFFERENT SERVICES, INCLUDING CHANGING THE ABS MODULE, BUT PROBLEM RECURRED. *AK

Nov 30, 2004

+ 1 more complaint for this component

SUSPENSION

5 complaints

The contact owns a 2003 Ford Excursion. The contact stated while driving at various speeds, the suspension made an abnormal popping sound. There was no warning light illuminated. The contact stated that an air bubble had formed on the front passenger’s side tire which he linked to the suspension failure. The tire was not replaced. The contact also stated that after he replaced the radio inside the vehicle, the radio had become defective after the second day of installation. The contact stated that an abnormal buzzing sound was coming from the speakers. Upon investigation, he linked the failure to NHTSA Campaign Number: 04V327000 (Electrical System). Additionally, the contact also mentioned that the vehicle would stall while at a complete stop without warning. The contact had a friend inspect the vehicle and he informed him that the camshaft needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 07V553000 (Engine and Engine Cooling). A dealer was notified of the failure and informed the contact that the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 110,000.

Oct 08, 2021

TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT TOOK THE VEHICLE TO THE DEALER DUE TO A RATTLING NOISE IN THE FRONT END. THE FAILURE WAS NOTICED WHILE DRIVING 10 MPH. HE WAS INFORMED THAT ALL FOUR BALL JOINTS NEEDED TO BE REPLACED. SEVENTEEN THOUSAND MILES AFTER THE REPLACEMENT, HE TOOK THE VEHICLE TO BE INSPECTED AND IT FAILED BECAUSE OF THE BALL JOINTS. THE CONTACT RETURNED TO THE DEALER AND THEY CONFIRMED THAT ALL FOUR BALL JOINTS SHOULD BE REPLACED AGAIN. THE FAILURE MILEAGE WAS 78,500 AND CURRENT MILEAGE WAS 95,500. UPDATED 03-04-08 *BF

Nov 26, 2007

I WAS TURNING ON TO MY STREET WHEN I HEARD AVERY LOUD BANG AND MY CAR STOPPED IMMEDIATELY. AS I SAT THERE IN SHOCK IT APPEARED THAT MY CAR WAS TILTED DOWN ON THE LEFT SIDE. I GOT OUT OF MY CAR AND SURE ENOUGH IT WAS LEANING. THE BODY OF MY CAR WAS RESTING ON THE TOP OF THE TIRE. SINCE I COULDN'T DRIVE IT I CALLED A TOW TRUCK AND HAD IT TOWED TO A GARAGE TO BE LOOKED AT. AFTER MY CAR WAS INSPECTED FOR THE REASON FOR THE BANG I WAS TOLD THAT THE FRONT COIL SPRING WAS BROKEN IN TWO PLACES. ALSO, THE SWAY BAR WAS BROKEN AND THE FRONT STRUT MOUNT AND BEARING WERE BROKEN. WHAT COULD I DO BUT HAVE THE REPAIRS MADE. I HAD TWO NEW FRONT COIL SPRINGS PUT ON (I WASN'T TAKING ANY CHANCES WITH THE OTHER SPRING), A NEW SWAY BAR, A NEW STRUT MOUNT AND BEARING PUT ON AT A COST OF $444.64. I HAD JUST COME OFF OF THE HIGHWAY WHERE THE SPEED LIMIT IS 65 MPH. IF THE SPRING WOULD HAVE BROKEN THERE, I SHUDDER TO THINK WHAT THE OUTCOME WOULD HAVE BEEN. I STILL HAVE THE BROKEN SPRING. IT STILL HAS THE PROTECTIVE COATING ON IT. SO CORROSION COULD NOT HAVE BEEN A FACTOR. *NM

Feb 27, 2007

DT: THE CONTACT STATES WHILE DRIVING AT ANY SPEED THE VEHICLE WANDERED INTO ANOTHER LANE. THERE WAS POOR STEERING RETURN. HE TOOK THE VEHICLE TO A DEALER NUMEROUS TIMES. THE DEALER MADE SEVERAL ATTEMPTS TO CORRECT THE PROBLEM. HE TOOK THE SERVICE MANAGER ON A DRIVE, WHO AGREED THAT THERE WAS A PROBLEM. THE TECHNICIAN STATED THIS WAS A DEATH TRAP, AND BALL JOINTS NEEDED TO BE REPLACED. THE DEALER DISCOVERED A TECHNICAL SERVICE BULLETIN (TSB) ON EARLIER MODELS THAT SUGGESTED REPLACING THE BALL JOINTS. THE DEALER REPLACED THE UPPER AND LOWER BALL JOINTS. SINCE THE REPAIRS THERE HAVE BEEN NO FURTHER PROBLEMS. *AK

Nov 10, 2005

2003 FORD EXCURSION LOST CONTROL UNDER NORMAL HIGHWAY DRIVING CONDITIONS SWERVING INTO BOTH LEFT AND RIGHT LANES BARELY MISSING OTHER VEHICLES. I RETURNED VEHICLE TO DEALERSHIP WITH COMPLAINT. THEY HAD NO EXPLANATION OR SOLUTION. I CONTACTED FORD AND WAS TOLD IT WAS UP TO THE DEALERSHIP TO RECTIFY PROBLEM. I WAS NOT WILLING TO WAIT AND SEE IF IT WOULD HAPPEN AGAIN CONSIDERING THE SAFETY OF MY FAMILY. WE WERE LEFT WITH NO OPTION FROM THE DEALERSHIP OTHER THAN TO TRADE VEHICLE IN WITH GREAT FINANCIAL LOSS. THEY WOULD NOT CONSIDER A BUY-BACK UNDER CIRCUMSTANCES. I HAVE COPIES OF LETTER OF COMPLAINT AND SURVEYS FORD SENT TO ME. I GOT NO FURTHER RESPONSE FROM FORD. IN LIGHT OF THE RECENT FIRESTONE RECALL REGARDING EXCURSIONS I FEEL VALIDATED IN MY COMPLAINT AND WOULD LIKE FINANCIAL COMPENSATION. WE ACTED HASTILY OUT OF FEAR AND LOST A LARGE AMOUNT OF MONEY IN THE "TRADE-IN".*AK

Mar 10, 2004

SEAT BELTS

5 complaints

TL* THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT THREE SEAT BELTS WERE FRACTURED, TWO IN THE MIDDLE ROW AND ONE IN THE REAR. THE CONTACT HAD BECOME STUCK IN THE DRIVER SIDE REAR SEAT BELT AND HAD TO CUT THE SEAT IN ORDER TO EXIT. THE OTHER TWO SEAT BELTS ARE INOPERABLE. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE DEALER ADVISED THAT EACH SEAT BELT NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE SEAT BELTS. UPDATED 10/12/11 *BF UPDATED 10/24/11

Sep 23, 2011

TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THE SEAT BELT SYSTEM WAS NONFUNCTIONAL. THE DEFECTIVE SEAT BELTS CONSIST OF; REAR DRIVER SEAT BELT, CENTER ROW DRIVER SEAT BELT AND MIDDLE SEAT BELT. A PASSENGER IN THE VEHICLE WAS WEARING THE SEAT BELT AND UNEXPECTEDLY THE SEAT BELT WEBBING BECAME EXTREMELY TIGHT AND TANGLED AROUND THE NECK AREA WHICH NEARLY CHOKED THE OCCUPANT. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 92,000. THE CURRENT MILEAGE WAS 101,000. UPDATED 05/11/10. *LJ

Mar 19, 2010

FRONT SEAT BELTS ARE CUTTING INTO THE PILAR MOLDING. THE FRONT DRIVER'S SIDE MOLDING HAS BEEN REPLACED TWICE IN TWO YEARS. FORD STATES THEY HAVE NOT HEARD OF THIS PROBLEM, BUT I HAVE BEEN LOOKING INTO OTHER FORD EXPLORERS IN PARKING LOTS AND SEE THAT IT IS HAPPENING IN MOST OF THE VEHICLES. MY FEAR IS THAT THERE IS NOT A PERMANENT SOLUTION TO THIS DEFECT. BY CUTTING INTO THE MOLDING, THE SEAT BELT COULD GET STUCK AND NOT WORK PROPERLY IN AN ACCIDENT, ETC.

Jul 14, 2005

VEHICLE HAS FAILED TO PROVIDE THE LOWER LATCH SYSTEM ATTACHMENT POINTS. FORD MOTOR COMPANY DESCRIBES THE PART AS AN ACCESSORY THAT HAS TO BE CUSTOM ORDERED BEFORE THE VEHICLE IS MANUFACTURED, THEREFORE THEY WILL NOT INSTALL IN OUR 2003 VEHICLE, EVEN THOUGH THE LAW FOR LATCH WAS IN PLACE IN SEPTEMBER 2002. *JB

Dec 22, 2004

REAR SEAT BELT FOR THE MIDDLE SEAT IN A 2003 FORD ZX2. DEALERSHIP TOLD ME THAT THEY COULD INSTALL THE SEAT BELT BUT IT WOULD VOID MY WARRANTY AND WOULD BE VERY COSTLY. FORD CUSTOMER SERVICE TOLD ME THE SAME THING. *JB

May 19, 2003

VISIBILITY

5 complaints

FORD TAURUS 2003, WINDSHIELD WAS HIT WITH A STONE WHILE DRIVING ON HIGHWAY ON MAY 10, 2007, A CHIP WAS VISIBLE AND WITHIN A FEW DAYS BECAME A 12 INCH CRACK. HAD REPLACED AT A COST OF $197.34. *TR

May 27, 2007

ABOUT ONE YEAR AGO, MY SON THROUGH A SMALL PEBBLE AT THE REAR SIDE WINDOW OF MY FORD EXCURSION. THE WINDOW SHATTERED. THE AUTO GLASS MECHANIC SAID HE THOUGH THE GLASS WAS FAULTY. FORD WOULD NOT PAY. A WEEK AGO, I SHUT THE REAR WINDOW OF MY TRUCK AND THE GLASS SHATTERED. AGAIN, FORD REFUSED TO REPAIR IT. THIS TIME, THERE WAS NO ROCK INVOLVED. THE GLASS IS DEFECTIVE. I'VE READ ON THE INTERNET THAT SINCE THE TRUCK WAS HURTING FORD'S "GREEN" RATING, THEY DECIDED TO USE THE BLACK PLASTIC FROM 2-LITER SODA BOTTLES TO MANUFACTURE THE EXCURSION'S GLASS TO MAKE IT MORE FRIENDLY TO THE ENVIRONMENT. *NM

Oct 13, 2005

WHILE DRIVING 40 MPH DRIVER NOTICED SMOKE COMING FROM THE DRIVER'S POWER WINDOW SWITCH. THE DRIVER WAS ABLE TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT POWER WINDOW SWITCH NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK

Jan 11, 2005

QUARTER GLASS SHATTERED WHEN HIT VERY LIGHTLY WITH A SMALL STONE BY A 7-YEAR OLD CHILD. SAFELITE GLASS SHOP (N. CHARLESTON, SC) STATED THAT IT MUST BE A DEFECT IN THE GLASS FOR SUCH A SMALL OBJECT TO DESTROY THE WINDOW. *AK

Jan 05, 2004

THE HATCH BACK WINDOW SHATTERED. *JB WHILE DRIVING, THERE WAS AN EXPLOSION SOUND, THE WINDOW HAD CRYSTALLIZED. SCC

Mar 19, 2003

VEHICLE SPEED CONTROL

4 complaints

2003 FORD EXCURSION 7.3L DIESEL ENGINE EXPERIENCING ACCELERATOR PEDAL FAILURE PEDAL BECOMES UNRESPONSIVE, ENGINE RETURNS TO IDLE. ALL SYMPTOMS MATCH "ACCELERATOR PEDAL FAILURE" AS DESCRIBED IN FORD FSA#03B03 DEALER SERVICE DEPT STATES ITS NOT UNCOMMON IN THIS VEHICLE BUT FORD WILL NOT DO ANYTHING ABOUT IT. DEALERS QUOTED ME A COST OF OVER $1000.00 TO REPAIR. VIN#[XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Feb 22, 2011

CRUISE CONTROL STUCK; DOES NOT RELEASE WITH PRESSURE ON BRAKE PEDAL. THE CRUISE WILL ONLY RELEASE WITH THE CRUISE 'OFF' BUTTON ON THE STEERING WHEEL OR IF BRAKE PEDAL IS PUSHED TO THE FLOOR. THIS IS DANGEROUS AND HAS THE POTENTIAL TO CAUSE A REAR-END COLLISION. PLAN TO TAKE IT TO DEALER NEXT WEEK; HOPEFULLY THIS WILL BE COVERED EVEN THOUGH VEHICLE WARRANTY HAS EXPIRED. I WON'T USE CRUISE UNTIL THEN. *TR

Sep 11, 2008

CRUISE CONTROL MALFUNCTIONED ON 2003 FORD EXPLORER AND FIXED AT A COST OF 1479.67 PAID BY THE OWNER (ANGELA MORGAN). VEHICLE REQUIRED SERVICING AS IT BEGAN STALLING WHILE IN TRAFFIC (ATLANTA). CRUISE CONTROL PROBLEMS CAUSED OTHER ELECTRONIC PROBLEMS. I WOULD LIKE A REFUND AS THIS CRUISE CONTROL PROBLEMS EXTEND BEYOND THE FORD 2002 MODELS; I HAVE A FORD EXPLORER 2003. PLEASE CONTACT ME ANGELA MORGAN *TR

Aug 10, 2007

WHEN IN SPEED CONTROL AT 55 MPH AFTER A LONG DOWN HILL THE CRUISE CONTROL WILL SOMETIMES CAUSE THE ENGINE TO STALL. THIS OCCURS WHILE THE VEHICLE IS STILL TRAVELING AT 20-30MPH. THE RESULT IS LOSS OF STEERING CONTROL AND POWER BRAKES. THE ENGINE CAN BE RESTARTED IMMEDIATELY. REPORTED PROBLEM TO SELLING DEALER ON ABOUT 11 NOVEMBER 2003. NO ACTION TAKEN. REPORTED PROBLEM TO SERVICE DEALER ON APPROXIMATELY 15 FEB 2004. UPDATED ROM. REPORTED PROBLEM AGAIN TO SERVICE DEALER ON 19 MARCH 2004. RE-FLASHED ROM. OTHERWISE NO ACTION TAKEN.*AK

Apr 15, 2004

FUEL SYSTEM, DIESEL

4 complaints

TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A DIESEL GARAGE SPECIALIST WHO STATED THAT THE FUEL LINES, FILTER AND SUPPLY LINES WERE ALL BLOCKED AND THE FUEL TANK LINER WAS DAMAGED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 74,000.

Dec 03, 2010

MY 2003 FORD EXCURSION WITH A 6.0L DIESEL HAS BEEN SURGING AND WILL STALL SUDDENLY AND WITHOUT WARNING. IT HAS CAUSED SEVERAL NEAR COLLISIONS. THE DEALER HAD TO REPLACE THE ICP SENSOR. APPARENTLY THIS WAS RECALLED IN 2004 MODELS AND NEWER BUT NOT THE 2003 MODEL. I FEEL THAT I HAVE FALLEN THROUGH THE CRACKS BECAUSE FORD DIDN'T START INSTALLING THE 6.0L IN THE 2003 MODEL UNTIL LATE IN THE MODEL YEARS. SEEMS LIKE THEY FORGOT ABOUT ME AND MY TRUCK HAS THE EXACT SAME DANGEROUS CONDITION AS THE 2004 MODELS. *TR

Jun 19, 2009

ENGINE "SKIPS", GETTING PROGRESSIVELY WORSE, FUEL CONSUMPTION RISES DRAMATICALLY. AFTER FIRST REPAIR IT QUIT ENTIRELY ON US LEAVING US STRANDED ON I-75 SOUTH OF ATLANTA. IT HAS NOW BEEN IN THE SHOP THREE TIMES FOR THIS PROBLEM, AND WE HAVE A LITTLE OVER 3,000 MILES ON THE VEHICLE. *JB

Jun 12, 2003

I HAVE A 2003 FORD EXCURSION THAT WHILE DRIVING JUST SHUTS MOTOR OFF AND YOU LOSE STEERING AND BRAKES AT HIGHWAY SPEEDS. NO WARNING AT ALL. FORD NOT VERY CONCERNED WITH IT AND BEING VERY ELUSIVE ABOUT WHATS WRONG. I CAN NOT GET AN ANSWER JUST KEEP TELLING ME THEY ARE FIXING IT, AFTER THEY FIXED IT IT BROKE DOWN ON THEM ON THE TEST DRIVE, AND STILL NOT WILLING TO TELL ME WHAT THEY ARE DOING TO TRUCK OTHER THAN DONT WORRY ABOUT IT ITS UNDER WARRANTY. I GUESS IT IS NOT A CONCERN TO THEM AS LONG THEIR FAIMLY IS NOT IN FRONT OF ME WHEN I CANT STOP VEHICLE DUE TO REASONS THEY DONT WANT TO TALK ABOUT. ALSO ASKED TO TALK TO OWNER OF DEALERSHIP BUT HE IS UNAVAILABLE TO EVEN RETURN A CALL. I BELIVE THIS TO BE A VERY SERIOUS CONCERN AS THE DRIVER OF THE VEHICLE, IT IS NOT A GOOD FELLING WHEN IT SHUTS DOWN AND YOU KNOW THAT SAFE CONTROL OF THE VEHICLE IS NOT THERE. FORD DEALER SAYS ITS THE FUEL FREEZING UP I DONT AGREE I HAVE BEEN USING WINTERIZED FUEL AND ADDING HOWES ANTI-GEL FORMULA TO TANK AT FILL-UPS. AND VEHICLE HAS BEEN IN A HEATED GARAGE AND SHUT DOWN THREE TIMES WITHIN 5 MINUTES. THE FORD DEALER IS BRIGHTON FORD, MICHIGAN PHONE IS 1-810-227-1171 SERVICE DEPT ESTER IS REP. THEY TOLD ME TODAY ABOUT IT BREAKING DOWN ON THEM AND THAT DIESEL TECH HAS BEEN OFF WORK LAST TWO DAYS SICK! WELL MY QUESTION IS WHOS BEEN WORKING ON MY TRUCK THEN?

Jan 28, 2003

STRUCTURE

3 complaints

2003 FORD LIMITED EXCURSION THE BLACK PAINT IS COMING OFF THE ROOF IN 4 INCH SHEETS TO THE METAL AND RUSTING. THE HOOD IS ALSO STARTING TO CHECK UP AND CHIP BADLY THE FRONT FENDERS ARE MISSING 2 INCH PCS OF PAINT DOWN TO BARE METAL AND RUSTING THE DEALER AND FORD MOTOR CO SAID ITS NOT THERE PROBLEM AND THEY'VE NEVER HEARD OF THIS. *TR

Feb 09, 2009

THE CONSUMER STATED THAT HER SON CLIMBED INTO THE VEHICLE AND INADVERTENTLY STUCK HIS FINGERS IN THE HINGE AREA OF THE DOOR. THE CONSUMER INADVERTENTLY GRASPED THE DOOR OF THE VEHICLE, SMASHING THE CHILD'S FINGERS. THE DEALER AND THE MANUFACTURER WILL BE INFORMED OF THE INCIDENT. *NM *SC *JB

Apr 20, 2004

Injuries: 1

LTR FM ANTHONY AND CAROL BARTLESON (FL) RE THE PROBLEMS THEY ARE HAVING WITH THE DEALERSHIP RE THEIR 2003 FORD EXCURSION W/DEFECTIVE PAINT JOB.*MR VEHICLE WAS RETURNED BY THE SALESMAN AFTER BEING CLEANED WHEN THE CONSUMER NOTICED A STONE DING IN THE LEFT FRONT FENDER. FROM HUNDREDS OF THOUSANDS OF LITTLE RED RUST PARTIALS IN THE WHITE PAINT TO THE HOOD BEING CROOKED. THE TIRES WEREN'T REPLACED LIKE THEY WERE SUPPOSE TO BE. THE DEALERSHIP WOULDN'T WARRANTY THE PAINT JOB FOR OVER A YEAR, NO ADDRESS THE CONCERNS REGARDING THE TIRES. *PH

Jan 06, 2004

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

3 complaints

OVER THE LAST 1 1/2 YEAR, VEH DIES AND WONT RESTART OR SLOWER TO START EVENTUALLY WILL NOT START. ALL GAUGES GO FULL TILT, ABS LIGHT COMES ON, LOSS OF ALL ELECTRICAL SYSTEMS, WILL NOT RESTART, JUST CLICKS, THEN NOTHING. HAVE TO DISCONNECT AND FULLY RECHARGE BATTERIES TO RESTART,,,, THEN,,,, PROBLEM RECURS IN FEW WEEKS. NEW BATTERIES 11/07, CAM SHAFT SENSOR REPLACED 3/07. CODE P0603. *TR

Mar 23, 2008

ON FEBRUARY 2007 I WAS DRIVING THE EXPEDITION IN RUSH HOUR TRAFFICWHEN I NOTICED THAT CAR BEGAN TO FEEL VERY HEAVY. I ALSO NOTICED THAT THE SPEEDOMETER WAS GOING DOWN DESPITE FACT THAT I WAS PRESSING DOWN THE GAS PEDAL, AND SUDDENLY ALL OF THE ENGINE LIGHTS TURNED ON. I WAS ABLE TO PULL OVER AND START THE CAR WITH NO PROBLEM ,BUT 5 MINUTES LATER IT WILL DO THE SAME THING ALL OVER AGAIN. I TOOK THE CAR TO THE DEALER, AND EVER SINCE THEY ARE AWAITING FOR PARTS TO COME IN ,AND THEY HAVE BEEN ON NATIONAL BACKORDER. FORD D REFUSES TO GIVE ME EITHER A RENTAL OR A LOANER. FORD CONSUMER DEPARTMENT SUCKS.*AK

Apr 06, 2007

DRIVING DOWN INTERSTATE 91 IN MASS. MY 2003 FORD EXPEDITION BLEW OUT A SPARK PLUG. THIS WAS A FACTORY INSTALLED ORIGINAL PLUG . THIS VEHICLE IS EQUIPPED WITH THE 5.4 TRITON ENGINE WHICH SEEMS TO HAVE A HISTORY OF THIS PROBLEM. WE HAD TO BE TOWED TO A FORD DEALER FOR REPAIRS. RE-THREADING THE ENGINE HEAD, REPLACE THE DAMAGED COIL PACK AND A NEW SPARK PLUG. WITH LABOR MY BILL WAS OVER $700. THIS DOES NOT INCLUDE THE TOW FEE AND A NIGHT AT A LOCAL HOTEL (WE WERE TRAVELING FROM OUT OF STATE ON VACATION). UPON RESEARCHING THIS PROBLEM I HAVE READ DOZENS AND DOZENS OF STORIES LIKE MINE INVOLVING THIS TRITON CLASS ENGINE BUILT BY FORD. A SPARK PLUG SHOULD NOT BE BLOWN OUT OF THE ENGINE BLOCK PERIOD. WHEN DOZENS AND DOZENS OF PEOPLE WRITE IN TO SAY THEIR FORD MUSTANG, F150, EXPEDITION, F250, OR EXCURSION HAS BLOWN OUT A PLUG THAT'S UNACCEPTABLE. *NM

Aug 09, 2005

ELECTRICAL SYSTEM,EQUIPMENT

3 complaints

VEHICLE STALLED WHILE DRIVING @ 40-45 MPH ON US41. VEHICLE COMPLETELY LOCKED UP. BATTERIES REPLACED MORE THAN 4X . FORD GALLOWAY FORT MYERS , FLORIDA REFUSES TO FIX WANTS ME TO KEEP REPLACING BATTERIES. VEHICLE BEING REPAIRED FOR OVER 6-7 MONTHS. DANGEROUS VEHICLE ALMOST KILLED ME. FROM 12/2006-5/2007 VEHICLE HAS DIED ON ME EVERY MONTH SEVERAL TIMES DURING THE MONTH. DEALER STILL HAS VEHICLE. *JB

Jul 20, 2007

I HAVE A LOT OF PROBLEMS WITH MY EXPEDITION 2003 SINCE I BOUGHT IT AND I DON'T KNOW WHAT TO DO THE GUARANTEE ITS ALMOST EXPIRED, NOW THE PROBLEM IS WITH THE AIR CONDITION. *JB

Aug 29, 2005

ALL GUAGES WENT FULL TILT, ABS LIGHT CAME ON, LOSS OF POWER TO ELECTRICAL SYSTEMS, VEHICLE WAS TOWED TWICE FOR SAME PROBLEM. ONCE VEHICLE TURNED OFF WOULD NOT START JUST CLICKING. DEALER REPLACED BATTERY TWICE. *AK

Aug 12, 2003

ENGINE

2 complaints

TL* THE CONTACT OWNS A 2003 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN INJECTOR FAILURE. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,106. *TR

Jan 08, 2019

FAULTY EXHAUST MANIFOLD BOLTS BREAK OFF AND CAUSE EXCESSIVE NOISE, EXHAUST ENTERS THE DRIVERS CABIN, VEHICLE WILL NOT PASS EMISSIONS INSPECTION AND IS EXPENSIVE TO REPAIR. I HAVE 4 FORD VEHICLES WITH THIS PROBLEM. FIRST INCIDENT WAS AT AROUND 50,000 MILES AND 48 MONTHS AFTER PURCHASE. FORD REFUSED TO MAKE REPAIRS UNDER ANY PORTION OF THE FACTORY WARRANTY. THEY CLAIM LIFETIME EMISSIONS WARRANTY DOESN'T COVER IT, NOR THE 100,000 POWERTRAIN WARRANTY. I HAVE SPENT OVER $8000.00 MAKING REPAIRS TO THESE EXHAUST MANIFOLDS. TRITON V-10 GAS ENGINE.

Nov 14, 2017

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

2 complaints

OUR FORD 2003 EXCURSION SPEED CONTROL/CRUISE CONTROL STOPPED WORKING AFTER THE RECALL REPAIR HAS BEEN PERFORMED. THERE IS BRAKE FLUID LEAKING FROM THE MASTER CYLINDER ON THE WIRING HARNESS. FORD STATES THEY WILL NOT REPAIR AGAIN FOR NO CHARGE. MY COMPLAINT IS THAT I BELIEVE THIS SHOULD BE TAKEN CARE OF AT NO CHARGE TO THE CONSUMER. THANK YOU *TR

Jul 02, 2011

DRIVER USED CRUISE CONTROL ON TOLLWAY, GOT OFF TOLLWAY FIRE STARTED 1/4 MILE FROM EXIT. FORD EXCURSION V 10 GAS ENGINE, CRUISE CONTROL DEACTIVATION SWITCH FAILURE GOT HOT CAUSING ENGINE FIRE. THE DIESEL ENGINES WERE RECALLED FOR THE SAME REASON. THIS VEHICLE IS A LIMOUSINE/QVM. NHTSA CAMPAIGN # 07V078000 MANUFACTURE CAMPAIGN # 05S28. *TR

Mar 14, 2011

Fire: 1

SEATS

2 complaints

THE HEAT IN MY DRIVER SEAT STOPPED WORKING. MY HUSBAND TOOK THE SEAT COVER OFF AND NOTICED THAT IT HAD CAUGHT FIRE AND BURNED THE WIRES AND SEAT CUSHION. THIS COULD HAVE BEEN A BIG PROBLEM HAD THE FIRE CONTINUED. MY HUSBAND FIXED THE WIRING AFTER WE WERE TOLD NOTHING COULD BE DONE BECAUSE OF THE VEHICLES AGE. *TR

Dec 30, 2008

Fire: 1

POWER FOLD REAR SEAT IN THE FORD EXPIDITION HAS ITS CONTROL IN THE REAR OF THE 3RD ROW SEATS AND A PERSON CANNOT VIEW IF ANY CHILD OR OBJECTS ARE ON SEATS THAT WILL BE LOWERED,ALSO THE POWER SEAT DOESNT HAVE A RESEVE SENSOR BUILT IN IT, SO IT WILL NOT CRUSH ANYONE AND SHOULD STOP AFTER MEETING A CERTAIN AMOUNT OF PRESSURE. *AK

Dec 14, 2004

ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL

2 complaints

2003 FORD EXCURSION LIMITED WITH 6.0L DIESEL ENGINE. ONLY TWO WEEKS AGO, MY TRUCK BEGAN TO SURGE IN ACCELERATION AT BOTH IDLE AND WHILE CRUISING. IT HAS ALSO BEGUN TO STALL OUT AT BOTH IDLE AND WHILE CRUISING. ALSO THE VEHICLE HAS BEGUN TO HAVE A STRONG SMELL OF DIESEL FUEL WHICH ENTERS THE PASSENGER CABIN AT START UP. MY SERVICE ENGINE LIGHT HAS BEGUN TO LIGHT UP AND I CHECKED THE LIGHT WITH A DIGITAL DIAGNOSTIC CODE READER. THE CODE WAS P2285 (INJECTOR CONTROL PRESSURE SENSOR CIRCUIT LOW). THE SITUATION IS QUITE DANGEROUS. MY WIFE HAD COMPLAINED THAT THE VEHICLE SURGED AHEAD AND SHE ALMOST HIT THE CAR IN FRONT OF HER WHILE STOPPED AT A RED LIGHT. WHEN I DROVE THE VEHICLE, IT ALSO BEGAN TO BUCK AND SURGE IN BOTH FORWARD AND REVERSE. WHILE BACKING OUT OF MY DRIVEWAY, THE VEHICLE ACCELERATED REARWARD AND ONLY BY MY HAVING MY FOOT NEAR THE BRAKE PEDAL, STOPPED IT FROM RACING REARWARD. THE VEHICLE HAS ALSO CUT OFF WHILE AT IDLE AND WHILE DRIVING NOW. AGAIN, A VERY DANGEROUS CONDITION. I HAVE SEEN ON THE FORD TRUCK ENTHUSIAST WEBSITES THAT I AM NOT ALONE. THERE HAVE BEEN MANY COMPLAINTS OF THIS CONDITION AND FAULTY INJECTOR CONTROL PRESSURE SENSORS ESPECIALLY IN THE '03 MODELS BUT EVEN LATER MODELS. I AM JUST OUT OF WARRANTY BY A WEEK, AND FORD SAID THEY COULD DO NOTHING FOR ME. I HAVE SEEN WHAT THE DEALERS HAVE QUOTED OTHERS TO FIX THE PROBLEM UP TO $2000.00 FOR WIDE RANGING SOLUTIONS (REPLACING TURBOS, REPLACING ALL INJECTORS, ETC.) I USE THIS TRUCK TO TRANSPORT MY DISABLED CHILD AND DEFINITELY CANNOT AFFORD THE DEALER TO RIP ME OFF FOR $2000. IT IS A $140 PART AND SHOULD TAKE NO LONGER THAN AN HOUR OF A TECHNICIAN'S TIME TO REPLACE THE SENSOR AND PIGTAIL HARNESS. CLEARLY, FORD KNOWS THAT THEY HAVE A PROBLEM AS THEY HAD A CUST. SERVICE PROGRAM 03B05 AND 03B06 REGARDING THIS ISSUE FOR 47,000 OTHER '03 TRUCKS WITH THE 6.0L ENGINE. THEY SAID MY VEHICLE'S VIN DID NOT FALL INTO THOSE 47,000. OBVIOUSLY IT AFFECTS MANY MORE TRUCKS THAN THE 47,000. *TR

Dec 29, 2008

MY 2003 EXCURSION HAD A MAJOR TURBO FAILURE WHILE TRAVELING ON I-10 ON 12-26-03. MY FAMILY AND MYSELF WERE TRAVELING TO HOUSTON. THE VEHICLE ONLY HAD A TOTAL OF 1,049 LIFE TO DATE MILES. WHILE ON THE INTERSTATE FOR ABOUT 30 TO 45 MINUTES WE HEAR A LARGER POP NOISE AND A LARGE DROP IN THE ENGINE POWER. I ONLY HAD A FLASH OF A DASH LIGHT AND IT WENT RIGHT BACK OFF. I WAS TRYING TO GET OFF THE INTERSTATE. WAS DRIVING ABOUT 25 TO 35 MPH TRYING TO GET TO THE NEXT EXIT. NOTICE LARGE VOLUME OF SMOKE COMING FROM THE REAR OF THE VEHICLE. I PULLED OVER ASAP AFTER SEEING THIS. THE SMOKE CAME INTO THE CAB FROM THE VENTILATION SYSTEM (A/C). PULLED MY DAUGHTER FROM THE VEHICLE, ALSO HAD MY WIFE GET OUT OF THE VEHICLE. AT THIS POINT RELEASED THE HOOD LOCK, CHECKING THE HEAT ON THE HOOD FIRST. RAISED THE HOOD FOUND FIRE COMING FROM EXHAUST PIPE FROM THE TURBO. JUST SMOTHER THE FIRE OUT TO ENSURE IT WOULD NOT SPREAD. SAW THE OIL AROUND THE EXHAUST SYSTEM THROUGH OUT THE SYSTEM. THE VEHICLE HAS A 6.0 DIESEL ENGINE AND IS A 4X4 EXCURSION. IM FILING THIS REPORT FOR THE SAFETY OF OTHERS NOT FOR MYSELF. MY CONCERN IS FOR OTHER PEOPLE WHO ARE NOT EXPOSED TO THIS TYPE OF CONDITION WHICH CAN HAPPEN WITH A DIESEL ENGINE. IM A VEHICLE SUPERINTENDENT OF A LARGE CITY TRANSIT SYSTEM. AND HAVE SEEN FIRES FROM A TURBO FAILURES. 6.0 DIESEL IS A INTERNATIONAL PRODUCT, AND THE SERIES 40 ENGINES ARE PRONE FOR THIS TYPE OF FAILURES. THIS MAY BE THE ONLY FAILURE THAT IS REPORTED FOR THE 2003 6.0 DIESEL. BUT WITH ONLY 1,049 MILES THIS FAILURE SHOULD HAVE NOT OCCURRED. THEIR SHOULD BE SOME WAY TO ENSURE THE CHECK ENGINE LIGHT SHOULD HAVE CAME ON AND STAYED ON FOR THIS CONDITION FOR A FAILED TURBO. ITS AT THE DEALER AT THIS TIME GETTING REPAIRED. BEST REGARDS, BRYAN J. GARNER

Dec 30, 2003

Fire: 1

FUEL SYSTEM, GASOLINE

2 complaints

AT THIS TIME I CAN DO NOT HAVE A FAILURE, ONLY A VERY SERIOUS CONCERN. IN THE PAST FEW MONTHS, ANYTIME WHILE MY 2003 EDDIE BAUER EXPEDITION IS TURNED ON, A LOUD "TIN-SOUNDING-POP" OCCURS. IT SOUNDS LIKE THE FUEL TANK BUT I CAN NOT BE SURE WHAT IT IS. IN THE PAST MONTH, THE SOUND HAS GOTTEN LOUDER & LOUDER -- EVEN MORE FREQUENT. THE BEST WAY TO DESCRIBE THE SOUND IS -- IT SOUNDS LIKE SOMEONE HAS LEFT A TIN CAN OUTSIDE AND WHEN THE WEATHER CHANGES FROM HOT TO COLD OR COLD TO HOT, THE TIN CAN "POPS" AS ITS CONTRACTING OR EXPANDING. NO ENGINE LIGHTS OR COMPUTERIZED MESSAGES COME ON. NO PARTS HAVE BEEN REPLACED ON THIS VEHICLE -- I BOUGHT IT NEW IN SEP 2003. *NM

Oct 18, 2005

WHILE DRIVING AND WITHOUT WARNING DIESEL FLUID WAS LEAKING OUT OF THE FUEL FILLER ONTO THE ENGINE. DEALER NOTIFIED. PH

Jan 17, 2003

UNKNOWN OR OTHER

2 complaints

THERE HAS BEEN AN ONGOING ISSUE WITH MOLD IN THE AIR CONDITIONING CONDESNER UNIT.

May 17, 2005

INFORMATION REQUEST. REQUEST COPY OF ALL COMPLAINTS AND MANUFACTURER'S BULLETINS , ON FILE IN ANY WAY DISCUSS THE 2003 FORD EXCURSION. *BF (LAWYER ON BEHALF OF BARRY R TAYLOR)*JB

Mar 08, 2005

EXTERIOR LIGHTING

2 complaints

WHILE DRIVING IN INCLEMENT WEATHER HEADLIGHTS WERE VERY DIM. AS A RESULT, DRIVER NEARLY HAD A COLLISION DUE TO LACK OF VISIBILITY. *AK

Feb 18, 2004

RE: HIGH INTENSITY HEADLIGHTS AND HIGH-MOUNTED SUV/TRUCK HEADLIGHTS DEAR NHTSA: PLEASE DO SOMETHING ABOUT THE PROLIFERATION OF DANGEROUS AND ANNOYING HIGH INTENSITY HEADLIGHTS, AND HIGH-MOUNTED HEADLIGHTS ON SUV'S AND TRUCKS. FOR ANYONE DRIVING A NORMAL CAR, THESE LIGHTS CREATE MAJOR GLARE AND SAFETY PROBLEMS. I SUGGEST BANNING THE HIGH INTENSITY HEADLIGHTS IN THIS COUNTRY (THE REGULAR HALOGEN LIGHTS ARE A GOOD BALANCE BETWEEN LIGHT GENERATION AND NOT BLINDING OTHER DRIVERS) AND FORCING THE SUV MANUFACTURERS TO MOVE THE HEADLIGHTS LOWER ON THE FRONT OF SUV'S SO THAT THEY DO NOT BLIND ONCOMING OR PRECEDING DRIVERS. THANK YOU! *NLM

Apr 16, 2003

SERVICE BRAKES

1 complaint

PAVEMENT WAS WET...CIT WAS DARK ....A CAR SUDDENLY STOPPED IN THE ROADWAY..MY ANTI LOCK BRAKES LOCKED UP CAUSING ME TO SKID INTO THE CAR IN FRONT OF ME..CAUSING REAR DAMAGE TO IT...MY AIRBAG ALSO DID NOT DEPLOY..WAS GOING ABOUT 25MPH..BUT SEEMED TO INCREASE IN SPEED SKIDDING ON THE PAVEMENT IT CAUSED ME TO LOSE MY SAFE DRIVING DISCOUNT ON MY ISTATE FARM INSURANCE...HAD TO PAY A HIGHER PREMIUM FOR 3YRS BECAUSE OF IT..I HAVE RECENTLY GOTTEN MY SAFE DRIVER DISCOUNT BACK CAN GET STATEFARM DOCUMENTATION LATER IF NEEDED

Jan 10, 2020

Crash: 1

VEHICLE SPEED CONTROL,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2003 FORD EXCURSION. WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY TO APPROXIMATELY 75-80 MPH. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

Nov 07, 2018

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TAMARA RECALL WHILE DRIVING OR STOPPED THE CARS POWER DOES 100% SHUT OFF. NO CODES OR WARNING LIGHTS. IN DEC/2016 DRIVING ON A ON A EAST ON CHARLESTON BLVD IN NV, AFTER PULLING OUT OF CIT BANK PARKING LOT GOING ABOUT 45 MPH THE LIGHT TURNED RED AND WHEN I WENT TO BREAK THE PEDAL WAS HARD AND THAT'S WHEN I SAW NO POWER. BY THEN IT WAS TOO LATE AND WE WERE GOING TO CRASH. I HAD NO POWER STEERING OR ABS AND I HIT THE CAR. IT CAUSED 12000 OF DAMAGE TO THE CAR IN FRONT OF ME. NO AIRBAGS DEPLOYED. ONLY BUMPER AND FOG LIGHT DAMAGE TO MY TRUCK THANKFULLY. AFTER THAT THE PROBLEM DIDN'T RE ACCUR UNTIL 2/2017 AND LEFT ME STRANDED OVER NIGHT ON THE ROAD AND NOW LAST NIGHT 5/13/2017 THE CAR WAS OFF NO KEYS IN THE IGNITION AND I SAW SMOKE THAT CAME FROM WHERE THE BATTERY SITS NOT SURE WHAT THAT WAS BUT ODD IT WAS. IT HAS NO RHYTHMIC PATTERN, I HAVE REPLACED THE BATTERY FUSES RELAY AND FUEL PUMP, ALSO CHECKED CAM SHAFT AND CRANK SENSOR. IT HAS SPARK GAS AIR AND COMPRESSION. IT'S A VERY LARGE AND HEAVY DEATH TRAP WHEN IT'S NOT WORKING PROPERLY OTHER WISE I LOVE MY TRUCK AND IT NEED TO BE FIXED

May 13, 2017

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

1 complaint

THE INTER LIGHTS STAY ON ANYWHERE FROM 30 MINUTES TO AN HOUR AFTER YOU TURN TRUCK OFF, THE LOW RANGE 4X4 WILL NOT DISENGAGE UNTIL YOU BACK UP FOR ABOUT 1/2 MILE ELECTRICAL SYSTEM KEEPS TURNING THE TRUCK OFF SHOWS BATTERY LIGHT THEN GLOW PLUG LIGHT SHUTS ENGINE OFF AND HAVE TO JUMP THE TRUCK THEN IT RUNS FOR 45 MINUTES AND JUMP IT AGAIN

Apr 28, 2017

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

AT NIGHT, IN FOG, IN DRIVEWAY, I TURNED ON HIGH BEAMS, DEFROSTERS, WIPERS AND LOWERED DRIVER WINDOW. A MAJOR SILVER ELECTRICAL CIRCUIT IN THE FUSE BREAKER BOX OVERHEATED MELTED AND POPPED. FORD'S INCOMPETENT ELECTRICAL ENGINEER'S DESIGN CAUSES CIRCUIT BOARD SILVER CIRCUITRY IN FUSE BOX TO MELT, WHILE NO CIRCUIT BREAKERS MELT/WORK. THE CIRCUIT THAT MELTED ALSO CAUSES VEHICLE TO LOSE USE OF INDICATORS AND GAUGES IN THE DASH GAUGE PANEL, THE ALTERNATOR ALSO FAILS TO WORK AND VEHICLE DIES WITHIN A DAY, WITH NO WARNING, WHILE DRIVING, DUE TO TOTALLY DEAD BATTERY. FORD HAS AT LEAST THREE DIFFERENT VERSIONS OF FUSE BOXES FOR THE 2003 EXCURSION XLT 5.4L. FORD HAS NO REPLACEMENT FUSE BOXES TO SELL. PROBLEM IS SO COMMON ON THE INTERNET, I LUCKILY LOCATED THE LAST USED FUSE BOX IN THE COUNTRY, 1000 MILES AWAY FROM CA. FORD'S ONLY SOLUTION WAS A NEW FUSE BOX FOR A NEWER F150 COSTING $750 AND REQUIRING HUNDREDS OF MORE DOLLARS TO MODIFY IT FOR AN F250/F350/EXCURSION. THE MELTING FUSE BOX HAPPENED TWICE IN ONE YEAR AT $500 PER FAILURE. TECHNICIAN HAD TO PUT IN AN EXTERNAL BYPASS WIRE WITH ITS OWN EXTERNAL CIRCUIT BREAKER. NO MORE MELTDOWNS IN 2.5 YEARS. INCOMPETENT FORD ELECTRICAL ENGINEERS.

Jul 27, 2015

Fire: 1

SUSPENSION,FUEL SYSTEM, DIESEL,ENGINE

1 complaint

THE 2003 FORD EXCURSION 6.0 LITER DIESEL, FIRST BROKE DOWN WHILE DRIVING HOME FROM THE DEALER WHO WAS WORKING ON RECALL ITEMS. THE VEHICLE STALLED WHILE DRIVING LESS THAN 2 MILES FROM THE DEALER (DEALER NOW OUT OF BUSINESS). AFTER A WHILE THE VEHICLE BEGAN LOSING POWER, BUT NOT STALLING WHILE DRIVING, ESPECIALLY UP HILLS. AFTER MANY ATTEMPTS TO CLEAN PARTS, EGR VALVE ETC, IT WAS STATED THAT THE INJECTORS WERE BAD. ALL INJECTORS REPLACED. FRONT MAIN LEAF SPRING BROKE ON THE VEHICLE, AND HAD TO BE REPLACED - THE SPRING WAS NO LONGER AVAILABLE, -THE REPAIR FACILITY STATED THAT THIS VEHICLE HAS BEEN HISTORICALLY UNDERSIZED, AND THEY STOPPED MAKING THE ORIGINAL SPRING, BECAUSE TOO MANY WERE BREAKING. WE THEN AGAIN STARTED EXPERIENCING A LOSS OF POWER WHILE DRIVING - AT THIS TIME MY KIDS WERE DRIVING THE CAR, AND THIS WAS PARTICULARLY WORRISOME. MY REPAIR SHOP SENT THE VEHICLE TO A HEAVY TRUCK AND DIESEL REPAIR SHOP, SPECIALIZING IN AMBULANCES. AFTER CHARGING ME $3000 TO FIX MY PROBLEMS (VARIOUS PIECES AN PART RELATED TO THE ENGINE, FUEL SYSTEM, ETC), THE VEHICLE SEEMED TO OPERATE WELL. WHILE UP IN CLEVELAND FOR THANKSGIVING, THE VEHICLE LOST POWER ON THE HIGHWAY - . HAD TO HAVE IT TOWED TO A DEALER, AND RENT A REPLACEMENT DURING OUR VACATION. THE DEALER SAID MORE OF THE FUEL/ENGINE ISSUES AND AFTER CHARGING ME ANOTHER $1500, I WAS ABLE TO DRIVE HOME. LESS THAN ONE MONTH LATER, SAME STALLING ISSUES. THE VEHICLE WOULD SIMPLY STALL, AT LOW SPEED, HIGH SPEED, UNDER LOAD, OR NO LOAD - TOWED AGAIN TO MY REPAIR PERSON, AND HE SENT IT TO A DIFFERENT DIESEL MECHANIC WHO TOLD ME THAT DIESEL IS LEAKING INTO THE ENGINE, THE INJECTORS AGAIN NEED TO BE REPLACED, THAT IT HAS NEVER BEEN FIXED PROPERLY, AND THAT THIS ENGINE IS NOTORIOUS FOR HAVING VERY SIGNIFICANT PROBLEM. I AM OUT OF A VEHICLE, DOWN TO ONE FOR THE FAMILY, AND UNABLE TO AFFORD GETTING IT FIXED - AGAIN. *TR

Jun 23, 2014

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

1 complaint

2003 FORD EXCURSION ------AUTO ENTRY AN DEACTIVATION OFF THE ALARM SYSTEM BY ORDINARY SCREWDRIVER. STANDARD SCREWDRIVER INSERTED IN DRIVER SIDE KEY LOCK BOTH OPENS THE DOOR AND DEACTIVATES THE ALARM SYSTEM ALLOWING FOR THEFT OF INTERIOR MATERIALS AND FURTHER THEFT OF AUTOMOBILE. *TR

Feb 15, 2008

STEERING,SERVICE BRAKES, HYDRAULIC

1 complaint

TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE LOST ITS POWER STEERING AND THE BRAKES FAILED. THE FAILURES HAVE OCCURRED TWICE. WHILE DRIVING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE MASTER CYLINDER AND THE HYDRO BOOST FAILED WHILE THE BRAKES WERE BEING APPLIED. THIS FORCED THE MASTER CYLINDER INTO THE ENGINE COMPARTMENT. THE DEALER AND MANUFACTURER HAVE NOT YET BEEN NOTIFIED. THE CONTACT IS AN AFC CERTIFIED TECHNICIAN AND REPLACED THE COMPONENTS HIMSELF. THE CURRENT MILEAGE WAS 64,000 AND FAILURE MILEAGE WAS 60,000.

Jul 31, 2007

ENGINE AND ENGINE COOLING,BACK OVER PREVENTION

1 complaint

CRANK POSITION FAILURE , PN F7TZ12K073A, AT 80,000 MILES ON THE 2003 FORD EXCURSION 7.3 LTR DIESEL. BACK UP SENSORS FAILED INTERMITTANTLY. *AK

May 16, 2007

PARKING BRAKE

1 complaint

SO FAR I HAVEN'T HAD ANY COLLISIONS, BUT THERE IS A PROBLEM WITH MY EMERGENCY BRAKES. MY EMERGENCY BRAKES ARE STICKING WHICH IS CAUSING THEM TO RUB AND GRIND WHEN BRAKING. WHEN I ACCELERATE MY ESCAPE JERKS FORWARD. I HAVE CONTACTED THE FORD DEALERSHIP WHERE I GET MY VEHICLE WORKED ON TONIGHT. *NM

Oct 18, 2005

SERVICE BRAKES, AIR,POWER TRAIN

1 complaint

2003 EXCURSION LIMITED ONE ONE OCCASION BRAKE PEDAL WAS STUCK TO FLOOR WHILE DRIVING IN A PARKING LOT, BUT THE BRAKES WERE DISENGAGED SO THE VEHICLE WAS ROLLING. WE HAD TO PRESS THE PEDAL HEIGHT ADJUSTMENT SEVERAL TIMES BEFORE THE PEDAL RELEASED FROM THE FLOOR. VEHICLE HAS A THUMPING SOUND IN THE DRIVE TRAIN WHEN STOPPING THE VEHICLE AND DURING ACCELERATION. TOOK THE VEHICLE IN 3-4 TIMES FOR SECOND PROBLEM AND ONCE FOR THE FIRST LISTED PROBLEM AND DEALER COMPLAINS THAT THEY CAN'T FIND ANYTHING WRONG WITH EITHER PROBLEMS. CONTACTED FORD CUSTOMER CARE AND AFTER A HALF HOUR ON THE PHONE THEY SAID ALL THEY CAN OFFER IS FOR ME TO TAKE THE VEHICLE BACK IN TO THE DEALER. EACH TIME WE TAKE IT IN WE HAVE TO RENT A VEHICLE UNTIL THEY ARE DONE WORKING ON IT. I HAVE OWNED A FORD FOR 13 YEARS AND AM NOT IMPRESSED WITH THE WAY THEY'VE HANDLED THIS SITUATION. FOR THE SAFETY OF MY FAMILY WE ARE LOOKING FOR A NEW VEHICLE AND BECAUSE OF THE LACK OF HELP FROM FORD AND THE DEALERSHIP, WE HAVE DECIDED TO NOT PURCHASE ANOTHER FORD PRODUCT

Jul 19, 2005

POWER TRAIN,VISIBILITY,SEATS

1 complaint

I HAVE AN EDDIE BAUER EDITION EXPEDITION (2003) . THIS UNIT CAME WITH OUTSIDE REAR VIEW MIRRORS THAT TILT DOWN AND INWARD WHEN YOU PUT THE CAR IN REVERSE TO ASSIST YOU IN BACKING UP. THE ISSUE I HAVE HAD SINCE IT WAS PURCHASED NEW IS THAT THE MIRRORS DO NOT RETURN TO THIER ORIGINAL POSITION CONSISTENTLY ONCE YOU PUT THE VENICLE BACK INTO A FORWARD GEAR. THIS ISSUE BECOMES A SAFETY ISSUE ONCE OUT ON THE ROADWAYS AS WHEN I GO TO PASS I CAN'T SEE IF THERE ARE ANY VECHICLES IN THE LANE I NEED TO GET INTO. HAROLD ZEIGLER AUTO GROUP SOLD ME THE CAR IN KALAMAZOO, MICHIGAN. THEY HAVE TOLD ME THERE IS NO PROBLEM WITH THE MIRRORS AND HAVE DONE SO MORE THAN ONCE. CAN YOU HELP GET THIS RESOLVED. THE DRIVERS SEAT ALSO DOESN'T RETURN TO ITS PROGRAMED POSITION AND THIS IS AN IMTERMITTEN PROBLEM WHICH ZEIGLER HAD FIXED ONCE AND ITS STARTING TO ACT UP AGAIN! ALSO I'VE HAD REAR END WORK DONE MORE THAN TWICE AND ITS STARTING TO HOWL ONCE AGAIN. THEY ACTUALLY REPLACED IT ONCE COMPLETELY AND REPAIRED IT TWICE, IS THIER AN ISSUE WITH THE REAR ENDS ON THIS MODEL YEAR? THANKING YOU IN ADVANCE FOR YOUR TIME AND CONSIDERATION ON THESE MATTERS. RESPECTFULLY GARY A. ANSPAUGH

Jul 14, 2005

FUEL SYSTEM, OTHER,POWER TRAIN

1 complaint

I PURCHASED THE 2003 EXPLORER IN NOV 2003. ON 6/16/04, 8/17/04,AND FINALLY ON 8/20/04, I COMPLAINED REGARDING THE FUEL GUAGE NOT REGISTERING A FULL TANK. FORD FINALLY REPLACED FUEL TANK. ON DEC 10, 2004, I BROUGHT THE CAR IN BECAUSE WHEN GOING FROM PARK TO REVERSE, A WHINING AND CLUNKING NOICE COULD BE HEARD. ALSO, BECAUSE SOMETIMES THE CAR DOESN'T START. AT FIRST FORD CLAIMED NOTHING WAS WRONG REGARDING THE CLUNKING. I THEN REMINDED THEM ABOUT THE RECALLS BEING DISCUSSED IN THE NEWS REGARDING THE 2004 MODELS. THEN THEY REPLACED SOMETHING CALLED A SOLEONID. THE START PROBLEM STILL EXISTS AND SO DOES THE CLUNKING NOISE. THIS WAS COVERED UNDER THE WARRANTY. YESTERDAY, IT ACCELLERATED WHILE MY FOOT WAS ON THE BREAK, FORM REVERSE TO DRIVE. LUCKILY, THERE WAS NOTHING IN FRONT OF ME. MY HUSBAND, WHILE DRIVING THE CAR, HAS EXPERIENCED THIS SEVERAL TIMES AS HE IS CHANGING FROM REVERSE TO DRIVE. THE NEWS JUST DESCRIBED ANOTHER FORD PROBLEM REGARDING ACCELLERATION. I THINK THIS IS WHAT IS AFFECTING MY CAR.

Jul 13, 2005

AIR BAGS

1 complaint

THE PASSENGER SIDE AIRBAG DEPLOYED FOR ASOLUTELY NO REASON WHATSOEVER. WE WERE JUST DRIVING DOWN THE ROAD, AND THERE WAS A LOAD POP. I THOUGHT WE HAD A BLOWOUT UNTIL I SAW MY WIFE SITTING IN THE SEAT IN PAIN. FOR A WHILE SHE COULDN'T EVEN MOVE THE RIGHT SIDE OF HER BODY. WE HEADED HOME IMMEDIATELY, BY THE TIME WE MADE IT HOME SHE WAS ABLE TO MOVE AGAIN. BEING A SATURDAY THERE WASN'T ANYONE TO CALL. I WILL BE CALLING FORD FIRST THING MONDAY MORNING.

Jun 11, 2005

Injuries: 1

SERVICE BRAKES, AIR,ELECTRICAL SYSTEM

1 complaint

MY HUSBAND AND I ARE LEASING A 2003 FORD EXPIDITION OF WHICH WE RECEIVED ON 5/5/03. AS OF 10/04 THIS SUV HAVE BEEN TO THE DEALER TWICE FOR THE SAME PROBLEM, (SENSORS BURN OUT). ALSO IN 10/04 THE FRONT END BRAKES HAD TO BE REPLACED, AND THE AGAIN ON 2/05, THE FRONT END BRAKES BACK BRAKES AND ALSO FRONT END ROTORS HAD TO BE REPLACED AS WELL. WE WERE INFORMED THAT THIS SUV SHOULD IN NO WAY NEED NEW BRAKES THIS SOON AND DEFINITLEY NOT ROTORS. THIS SUV ONLY HAVE 35,000 MILES AS OF 5/19/05. BUT WHEN THE ROTORS WERE REPLACED IT ONLY HAD 31,000 MILES. I WOULD LIKE SOMETHING DONE ABOUT THIS PROBLEM, BECAUSE I HAVE SPOKEN TO NUMEROUS OF EXPIDITION OWNERS AND THEY ALL ARE HAVING THE SAME PROBLEMS THE BRAKES AND ROTORS. I WOULD LIKE TO BE RE-INBURSED FOR THEY MONEY WE HAVE SPENT THUS FAR FOR AN ON GOING DEFECT. ALSO WE WERE TOLD THAT WE WOULD BE CONTACTED WHEN THE LOWER GRILL OF THE TRUCK ARRIVED, BECAUSE OURS DID NOT HAVE ONE WHEN WE PICKED IT UP FROM THE DEALER, WELL WE ARE STILL WAITING AS OF 5/05.

May 18, 2005

SUSPENSION,ELECTRICAL SYSTEM,AIR BAGS,TIRES,WHEELS

1 complaint

PASSENGER-FRONT TIRE RECEIVED AN IMPACT IN AN ACCIDENT. THIS HIT WAS A "SIDE-CRASH" WHERE ONLY THE TIRE AND A SMALL AREA OF THE OUTSIDE FRAMING ABOVE THE WHEEL WERE DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE TRUCK SPARKED AND IGNITED ON IMPACT. THE TRUCK WAS IN FULL FLAMES IN THE TIRE AND ENGINE AREA WITHIN 9-11 MINUTES. THE FIRE BURNED OUT THE CENTER PORTION OF THE WINDSHIELD, THE ENTIRE ENGINE AREA, THE DASHBOARD/GLOVE COMPARTMENT, AND THE TIRE AREA WITHIN THAT TIME FRAME. I WAS MOVING AT APPROXIMATELY 10 MPH WHEN THE OTHER DRIVER COLIDED WITH MY TRUCK AT APPROXIMATELY 40-45 MPH; THE WEATHER WAS CLOUDY/RAINY BUT IT HAD NOT RAINED YET DURING MY MORNING TRAVEL. THE AIR

May 07, 2005

Crash: 1

Fire: 1

SUSPENSION,SERVICE BRAKES, HYDRAULIC

1 complaint

VEHICLE EXPERIENCED A PROBLEM WITH THE FRONT BALL JOINTS. THIS VEHICLE HAD 60,000 MILES ON IT. OWNER TOOK THE VEHICLE TO THE DEALER FOR A CHECK UP ON THE BRAKES WHEN IT WAS DISCOVERED THAT THE BALL JOINTS HAD WORN OUT, AND THERE WAS PLENTY OF MOVEMENT WITH IN THE WHEEL. *AK DEALER REPLACED LEFT FRONT LOWER BALL JOINT. AND MACHINED THE FRONT ROTORS. *TT

Mar 15, 2005

SERVICE BRAKES, HYDRAULIC,SEAT BELTS,TIRES

1 complaint

WHILE TRAVELING ON THE ROAD AT ABOUT 45 MPH CONSUMER HAD TO SLAM ON THE BRAKES, SEAT BELT DID NOT LOCK AND DRIVER HIT THE WINDSHIELD. *AK (SECOND CONSUMER FOR THIS LETTER: CHRISTOPHER EROSION WALTERS) THE TIRES BLEW OUT AND THE VEHICLE FLIPPED OVER. THE DRIVER'S SEAT BELT PROBLEM REMAINED THE SAME. *SC

Jan 24, 2005

Crash: 1

Injuries: 1

ENGINE AND ENGINE COOLING,EQUIPMENT

1 complaint

OUR VEHICLE HAS BEEN TO THREE DIFFERENT FORD DEALERS FOR THE SAME REPAIR. THE VEHICLE DEVELOPS A MISS. IT WILL SHOW UP WHILE DRIVING AT ABOUT ANY SPEED UNDER VERY LIGHT ACCELERATION. THE ONLY THING CONSISTENT THAT WAS SAID BY ALL THE DEALERS IS THAT MANY 6.0L ENGINES HAD THE SAME PROBLEM, THAT FORD WAS DEVELOPING A REPAIR PLAN, THAT THE ENGINE WAS SOOTING UP A SENSOR, AND THAT THEY DIDN'T KNOW HOW TO STOP THE PROBLEM. THEY SAID THEY COULD KEEP REPLACING THE SAME SENSOR THAT WOULD TEMPORARILY RESOLVE AND CLEAR CODES, PROBLEM WOULD LIKELY RETURN. *JB

Nov 07, 2004

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,STRUCTURE,TIRES

1 complaint

DEALERSHIP HAS REFUSED TO REPAIR ( WARRANTY ) MY 4 MONTH OLD 2003 FORD EXCURSION. THE DOOR LOCKS DO NOT WORK, THE ROOF LEAKS, THE HOOD IS CROOKED. THE CRUISE CONTROL STICKS AND THE TRUCK ACCELERATES BUT WHEN THE OFF BUTTON IS PUSHED THE ENGINE DIES. THE PAINT HAS 100,000 RUST PARTICLES IN THE FINISH, THE PRIMER IS SHOWING THROUGH THE WHITE PAINT IN PLACES ON THE TRUCK, STRANGE NOISE WHEN THE TRUCK IS FIRST STARTED. *NLM

Dec 03, 2003

ENGINE AND ENGINE COOLING,POWER TRAIN

1 complaint

TRUCK PURCHASED MARCH 31, 2003. 7 DAYS LATER TOOK TRUCK IN FOR TRANSMISSION REPLACEMENT. TRUCK WAS IN SHOP FOR 9 DAYS. 7 DAYS AFTER TRUCK WAS OUT OF SHOP WENT INTO SHOP AGAIN FOR 23 DAYS FOR DEFECTIVE PAINT JOB. TOOK TRUCK IN AGAIN ON AUGUST 21, 2003 FOR AC NOT WORKING AND CLICKING SOUND IN TRANSMISSION. STILL IN SHOP. *AK

Sep 02, 2003

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

1 complaint

FORD EXCURSION 6.0L POWERSTROKE DIESEL.*MR THE CONSUMER HAS TAKEN THE VEHICLE TO THE DEALERSHIP ON THREE SEPARATE OCCASIONS BECAUSE THE ENGINE FAILED TO RESPOND TO THE THROTTLE WHILE IN DRIVE, ALSO A LEAK IS COMING FROM THE REAR MAIN SEAL. TO DATE FORD MOTOR COMPANY HAS FAILED TO FIX THE PROBLEM. PLEASE RESPOND PROMPTLY IN RESOLVING MATTERS. THE CONSUMER WA STOLD THE INJECTION CONTROL PRESSURE SENSOR NEEDED TO BE REPALCED. THERE WAS A CUSTOMER SERVICE PROGRAM REGARDING THE PROBLEM. *CB *JB

Aug 29, 2003

STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING

1 complaint

2003 FORD EXCURSION 6.0 TRITON DIESEL ENGINE STALLS (BOTH HIGH AND LOW SPEEDS), BRAKES AND STEERING LOCK UP.*AK

Jul 08, 2003

SERVICE BRAKES, HYDRAULIC,POWER TRAIN

1 complaint

WHEN THE CAR IS PUT INTO REVERSE IT DOES NOT WANT TO MOVE. IF YOU INCREASE THE RPM'S, IT STILL JUST SETS THERE. THE PROBLEM HAS BEEN VERY INCONSISTENT. REVERSE SEEMS TO BE AT THIS POINT, THE ONLY PLACE IT OCCURS. IN ONE OF THE ATTEMPTS TO FIX THE PROBLEM, THE TECHNICIAN FOUND THAT 3 OF THE 4 CALIPERS WERE FROZE/DRIED UP. THIS DOES NOT SET WELL WITH ME AND I SEE IT AS A POSSIBLY DANGEROUS SITUATION. *NLM

Apr 28, 2003

2003 FORD Excursion Problems & Complaints

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