1997 FORD Expedition Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
906
Complaints Reported
Complaints by Component
SUSPENSION
118 complaints
WHILE DRIVING ON THE HIGHWAY, AS SOON AS I GO FASTER THAN 55MPH THE VEHICLE DOWN BY THE WHEELS, STARTS SHAKING. I CAN FEEL IT IN THE STEERING WHEEL. I SUSPECT IT'S THE BALL JOINTS BUT NOT SURE. IT ALSO WOBBLES WHEN TURNING GOING AS SLOW AS 25 MPH.
Apr 29, 2018
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING AT 10 MPH, AN ABNORMAL SOUND WAS HEARD FROM THE REAR DRIVER SIDE TIRE. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V252000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 220,000.
Apr 06, 2016
WHEN I HAD THE TIRES REPLACED ONE LUG ON EACH FRONT WHEEL BROKE OFF. WE ORDERED REPLACEMENTS AND THE NEXT DAY WHEN THE TIRES WERE REMOVED TO REPLACE THE BROKEN ONES SEVERAL OTHERS BROKE. I HAD ALL THE TIRE LUGS REPLACED AND AM DRIVING THE CAR. THERE HAVE BEEN SIMILAR PROBLEMS REPORTED WITH ACCIDENTS CAUSED BY LOST WHEELS. *TR
Oct 01, 2012
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT NOTICED THAT THE VEHICLE WAS LEANING TO ONE SIDE. THE CONTACT'S HUSBAND INSPECTED IT AND NOTICED THAT THE TORSION BAR WAS BROKEN. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER/MECHANIC NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Mar 17, 2011
FIRST COMPLAIN: REAR END DIFFERENTIAL PROBLEM - FORD SAFETY RECALL NO. 96S60 EXPLAINS THAT 1997 FORD EXPEDITIONS REAR AXLE TRACK BAR CAN SEPERATE FROM THE FRAME DUE TO MISSING WELDS OR A WELD PATTERN THAT IS NOT FULLY COMPATIBLE WITH THE DESIGN LEVEL OF THE BRACKET. THIS RECALL STATES THAT FORD IS RESPONSIBLE FOR THE REPAIR OF THIS DEFECT FROM 12/1996 FORWARD, REGARDLESS OF THE AGE, MILEAGE, OR OWNERSHIP. THIS DID HAPPEN TO MY VEHICLE AND I DID CONTACT FORD, AND THEY WILL NOT REPAIR THIS. *TR
Feb 11, 2008
+ 113 more complaints for this component
STEERING
79 complaints
STEERING IS EXTREMELY OVERACTIVE AND SEEMS TWITCHING, MEANING AT LOW SPEED OR AT HIGH RATE OF TRAVEL VERY SLIGHT MOVEMENTS OF THE STEERING WHEEL CAUSE THE VEHICLE TO MOVE SUDDENLY, AND UNCONTROLLABLY, PREVIOUS OWNER WENT OFF HIGHWAY AND FELT UNSAFE IN VEHICLE BECAUSE OF THIS ISSUE. I IMAGINE THIS HAS TO DO WITH THE VARIABLE ASSIST POWER STEERING BUT CANNOT FIND ANY DIAGNOSTIC AIDE IN RESOLUTION OF ISSUE.
Aug 04, 2020
THE STEERING ON THE VEHICLE IS LOOSE AND WONDERS ALL OVER THE ROAD CONTACTED A MECHANIC AND HE TOLD ME WHERE STEERING SHAFT SLIDES TOGETHER IS REALLY LOOS AND STEERING SHAFT NEEDS REPLACED
Oct 22, 2017
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO REMAIN IN POSITION. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS TO KEEP THE VEHICLE IN POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 03V196000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 170,000.
Mar 15, 2016
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 35 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE STEERING WHEEL AND NOTICED THE STEERING WHEEL WAS BECOMING LOOSE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTERMEDIATE SHAFT WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V196000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
Sep 30, 2015
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE TURNING THE STEERING WHEEL TO THE LEFT, THE TIRES TURNED TO THE RIGHT WITHOUT WARNING. WHILE DRIVING OVER A SPEED BUMP, THE CONTACT LOST CONTROL OF THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 192,000.
Apr 08, 2015
+ 74 more complaints for this component
ELECTRICAL SYSTEM
73 complaints
MISCELLANEOUS ELECTRICAL PROBLEMS CAUSED BY WATER LEAKING FROM DRIVER'S SIDE WINDSHIELD INTO THE FUSE BOX CAUSING, WINDSHIELD WIPERS TO QUIT. DOOR LOCK WON'T WORK, RADIO QUIT. PROBLEM IS NEVER THE SAME, DEPENDS ON WHERE THE WATER LEAK OCCURS. VERY SCARY AND DANGEROUS WHEN DRIVING AT NIGHT IN THE RAIN.
Dec 14, 2015
I WAS RETURNING HOME FROM WORK AND I HEARD A CLICKING NOISE AS I WAS DRIVING COMING FROM MY DASH ALONG WITH ALL OF MY GAUGES JUMPING RPMS RAN EXTREMELY HIGH AND SPEED GAGE JUMPING FROM ALL OVER FROM 50'S TO 05 MILES A HOUR LIGHTS LIGHTING UP AND THEN POWER LOST IN WHICH MADE IT HARDER TO STOP AND STEER ITS DONE THIS A FEW TIMES ALONG WITH A WITH THE CLICKING THE RADIO WILL TURN ITS SELF ON AND KILLS THE BATTERY AND THERE IS A SMELL OF A HOT PLASTIC SMELL ALONG WITH ALL OF THAT WHEN I START TO LOSE POWER MY HEAD LIGHTS DIM DOWN. *TR
Jan 23, 2013
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHENEVER THE CONTACT DROVE THE VEHICLE HE NOTICED THAT THE DASHBOARD PANEL OCCASIONALLY FAILED TO FUNCTION. THE VEHICLE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 160,000.
Mar 16, 2012
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WITH THE WINDSHIELD WIPERS ACTIVATED AND SUDDENLY WITHOUT WARNING THE WINDSHIELD WIPERS FAILED TO FUNCTION. IN ADDITION, THE ENTIRE ELECTRICAL SYSTEM FAILED WITH A STRONG BURNING ODOR EMITTING INSIDE OF THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THERE WAS WATER LEAKING INTO THE FUSE BOX AS A RESULT IT CAUSED A SHORTAGE WITHIN THE GEM MODULE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Dec 05, 2011
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE MAIN COMPUTER, WHICH WAS HOUSED BEHIND THE MAIN FUSE BOX, WOULD ABSORB MOISTURE WHENEVER IT WOULD RAIN. THE FAILURE CAUSED SEVERAL FAILURES INCLUDING THE FAILURE OF ALL OF THE INSTRUMENT PANEL GAUGES, THE VEHICLE WOULD LOCK AND UNLOCK INDEPENDENTLY, THE INTERIOR LIGHTS WOULD ILLUMINATE INDEPENDENTLY, THE STARTER WOULD ATTEMPT TO ENGAGE WHEN THE VEHICLE WAS RUNNING AND WHEN THE KEYS WERE NOT IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO MADE SEVERAL REPAIRS TO NO AVAIL. IN ADDITION, THE MAIN COMPUTER WAS ALSO REPLACED B UT THE FAILURE PERSISTED AND WOULD ONLY RECUR WHEN IT RAINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
May 19, 2011
+ 68 more complaints for this component
SERVICE BRAKES, HYDRAULIC
72 complaints
LOST BRAKES ON 476 OUTSIDE OF PHILLY DITCHED CAR SO I WOULD NOT HIT STOPPED CARS, TOTALED MY EXPEDITION AND WIFE, KIDS, DOG, AND I ALL SURVIVED, JUST BLEEDING AIRBAG BURNS. *TR
Feb 19, 2011
RUBBER BRAKE LINE SEPARATED AT THE CALIPER. CAUSED TOTAL LOSS OF BRAKING POWER. LUCKILY I WAS PULLING INTO THE DRIVEWAY AT A SLOW SPEED WHEN THIS HAPPENED. *TR
Apr 11, 2009
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE AND THE BRAKE PEDAL NEARLY TOUCHED THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT WAS ABLE TO STOP THE VEHICLE; HOWEVER, THE STOPPING DISTANCE HAD DOUBLED. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE BRAKE LINE WAS EXTREMELY RUSTED AND HAD A PINHOLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 113,000.
Jun 10, 2008
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH ON A DRY ROAD DURING NORMAL BRAKING CONDITIONS, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WHICH RESULTING IN AN EXTENDED STOPPING DISTANCE. THIS WAS ACCOMPANIED BY A GROANING NOISE IN THE BRAKES. THE VEHICLE STOPPED AFTER DRIVING UP OVER A ROADSIDE CURB. THE VEHICLE WAS NOT IMMEDIATELY TAKEN IN FOR SERVICE. UPDATED 9/13/2006 - THE VEHICLE WAS TAKEN TO A FORD DEALER WHO DETERMINED THAT THE DRIVER'S SIDE FRONT HUB ASSEMBLY WAS BAD. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR REPAIR. *NM
Aug 23, 2006
LOW SPEED TO MODERATE SPEED YOU APPLY THE BRAKE PEDAL AS YOU WOULD NORMALLY DO AND ALL OF A SUDDEN YOU HAVE NO PEDAL AND IT STARTS TO PUMP FOR NO REASON AT ALL IT HAPPENS ON DRY ROADS AND WET OR SNOW COVERED ROADS THEN YOU FINALLY STOP AND LOOK DOWN AT THE DASH TRYING TO FIGURE OUT WHAT JUST HAPPENED AND THE ABS LIGHT IS ILLUMINATED ON THE DASH FOR NO REASON AT ALL. I HAVE HAD JUST ABOUT EVERY BRAKE PART SENSORS,COMPUTER ECT.. REPLACED IT WORKED FOR A COUPLE OF MONTHS AND NOW IT IS STARTING AGAIN THERE IS NO WARNING BEFORE IT HAPPENS. I AM REALLY WORRIED CAUSE NOW I HAVE A SON 17 WHO OCCASIONALLY DROVE THE VEHICLE BUT AS A RESULT OF THE BRAKES MALFUNCTIONING HE CAN NO LONGER DRIVE THE EXPEDITION (UNSAFE). I HAVE READ OTHER COMPLAINTS ON HERE ABOUT THE SAME THING HAPPENING. I AM GOING TO CONTACT THE LOCAL FORD DEALERSHIP BUT I KNOW THAT IS GOING TO COST ME MORE MONEY THAN I ALREADY PUT OUT TO FIX IT! *NM
Aug 09, 2006
+ 67 more complaints for this component
ENGINE AND ENGINE COOLING
71 complaints
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, A LOUD BANGING NOISE WAS HEARD AND THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TOWED HOME AND THE CONTACT NOTICED THAT ONE OF THE SPARK PLUGS FRACTURED AND DESTROYED THE MOTOR. THE MOTOR AND SPARK PLUGS WERE REPLACED. THE FAILURE HAD SINCE RECURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 150,000.
Oct 18, 2011
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE, WHICH ORIGINATED FROM UNDER THE HOOD. THE POLICE AND THE FIRE DEPARTMENT WERE CALLED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 232,936.
May 12, 2011
FEBURARY 28, 2011 I PURCHASED A 97 FORD EXPEDITION. I DROVE THE TRUCK FOR ONE DAY AND ON MARCH 4, 2011 I PARKED THE TRUCK UNDER THE GARAGE AROUND 8:30 A.M. AND AROUND 10:45 A.M THE TRUCK CAUGHT FIRE UNDER THE HOOD ON THE DRIVERS SIDE BY THE TIME THE FIRE WAS PUT OUT . THE WHOLE FRONT END WAS BURNED UP. *TR
Mar 07, 2011
I OWN A 1997 EDDIE BAUER FORD EXPEDITION THAT I BOUGHT IN 1998 AS A DEMO MODEL IT HAS RUN GREAT UNTIL IT STARTED TO BLOW THE SPARK PLUG FROM THE HEADS THE FIRST TIME WAS LAST YEAR WHILE MY FAMILY AND I WERE DRIVING BACK FORM TEXAS WE WERE IN A REMOTE PART OF THE COUNTRY WHEN IT BLEW AND SPENT OVER 500.00 FOR TOWING NOT TO MENTION THE 1200.00 DOLLAR BILL THAT THE DEALERSHIP TAGGED ON. I WAS NEVER INFORMED THAT THIS WAS A PROBLEM THAT COULD RE-OCCUR WE HAVE TAKEN OTHER TRIPS BUT DID NOT HAVE ISSUE UNTIL JUST RECENTLY IT BLEW ANOTHER PLUG AND OF COURSE THE BILL IN THE THOUSANDS. FORD NEEDS TO TAKE SOME OWNERSHIP FOR THE PRODUCT THAT THEY BUILD IF THEY WANT TO KEEP SOME OF AS CUSTOMERS... *TR
Sep 07, 2010
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 60 MPH, THE DASHBOARD COMPONENTS FAILED. WITHIN SECONDS, THE VEHICLE STALLED. THE DEALER ADVISED THAT THE FAILURE WAS DUE TO FLUID LEAKING INTO THE ENGINE. THE VEHICLE WAS NEITHER DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 128,000.
Jun 16, 2010
+ 66 more complaints for this component
VEHICLE SPEED CONTROL
65 complaints
I KNOW FOR A FACT THERE WAS A MASSIVE RECALL ON THE MODEL. THE CRUISE CONTROL MALFUNCTIONS AND CATCHES ON FIRE WHEN THE KEY IS NOT IN THE IGNITION. MOST OF THE F-150 ENGINE FIRES WERE TRACED BACK TO A FAULTY CRUISE CONTROL. THE VEHICLES USUALLY BURNED WHEN THE VEHICLE HAS 160-180,000 MILES ON THE SPEEDOMETER. MY 2000 FORD EXPEDITION BURNED CAUGHT MY HOME ON FIRE AND NEARLY KILLED THREE PEOPLE AND SEVERAL PETS. THE VEHICLE IN QUESTION BELONGS TO A GOOD FRIEND. THEY MENTIONED IN PASSING THAT THE CRUISE CONTROL IS MALFUNCTIONING. THIS VEHICLE IS EXHIBITING THE EXACT SAME SYMPTOMS THAT MY EXPEDITION DID JUST BEFORE IT CAUGHT FIRE. I UNPLUGGED MY FRIENDS EXPEDITION CRUISE CONTROL. I AM SHOCKED THIS VEHICLE IS NO LONGER ON THE RECALL LIST. IF THIS VEHICLE WAS REPAIRED DURING THE RECALL IT WOULD NOT BE MALFUNCTIONING NOW.
Jul 20, 2017
ON 03/05/2012, MY FORD EXPEDITION EXEMPLIFIED SUDDEN ACCELERATION UPON IGNITION. THE TRUCK STARTED AND, IMMEDIATELY, ACCELERATED WITH EXTREME RPM. THE TRANSMISSION WAS IN THE PARKED GEAR BUT THE TRUCK GUNNED FORWARD EXPLOSIVELY. THE INCIDENT OCCURRED IN THE PARKING LOT OF MY JOB AT THE END OF MY SHIFT. THE TRUCK ROCKETED FORWARD ABOUT 60 FEET THEN COLLIDED WITH A BRICK, SIX FEET HIGH RETAINING WALL. THE FRONT BUMPER OF THE EXPEDITION WAS ABOUT FOUR FEET FROM A GROUND-LEVEL POWER TRANSFORMER. THE RETAINING WALL WAS DESIGNED TO PREVENT DAMAGE TO THE TRANSFORMER. I'VE SUFFERED NECK AND BACK INJURIES AND WAS HOSPITALIZED. THE TRUCK SUSTAINED SIGNIFICANT FRONT END AND UNDER CARRIAGE DAMAGE. *TR
Mar 06, 2012
1997 FORD EXPEDITION SPONTANEOUSLY COMBUSTED IN TARGET PARKING LOT ABOUT 2 HRS AFTER THE DRIVER PARKED IT THERE AND WENT IN TO WORK. THE AFT AREA OF THE ENGINE COMPARTMENT, THE FRONT DRIVER AND PASSENGER SEATING AREA AND MOST OF THE BACK SEATS WERE MELTED AND BURNED. THE FIRE WAS PUT OUT BY DENVER FIRE DEPT. SOUNDS MUCH LIKE MANY INTERNET REPORTED ISSUES WITH "FORD EXPEDITION CRUISE CONTROL SWITCH FIRES". *TR
Jul 06, 2011
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED SHE WAS UNABLE TO DISENGAGE IT. WHEN SHE ATTEMPTED TO STOP THE VEHICLE IT CONTINUED TO ACCELERATE UP TO 80 MPH. THE CURRENT MILEAGE WAS 176,000. THE FAILURE MILEAGE WAS 117,668.
Feb 01, 2010
CAR BURNED DOWN AT 2:15 AM IN GARAGE BECAUSE OF CRUISE CONTROL ON 21 MARCH 2007 AND SET CAR NEXT TO IT LINCOLN TOWN CAR AND GARAGE AND ROOMS ABOVE ON FIRE, DAMAGE ROUGHLY 380,000.-$, RECALLS ONLY WAS OFFICIAL IN AUG 2007 SINCE CNN REPORT. *TR
Sep 14, 2008
+ 60 more complaints for this component
POWER TRAIN
56 complaints
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT BOUGHT THE VEHICLE WITH A KNOWN SHIFT CABLE ASSEMBLY FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED, BUT THE DETAILS OF THE REPAIR WAS UNKNOWN. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 097V171000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
Sep 22, 2015
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT VIEWED NHTSA CAMPAIGN ID NUMBER: 97V171000, POWER TRAIN, AUTOMATIC TRANSMISSION, GEAR POSITION INDICATION (PRNDL) AND STATED THE VEHICLE WOULD NOT PROPERLY SHIFT INTO PARK GEAR. WHEN SHE TRIED TO SHIFT INTO PARK, THE VEHICLE WOULD ROLL. SHE HAD TO APPLY THE BRAKE PEDAL, SHIFT INTO NEUTRAL GEAR, GET OUT OF THE VEHICLE AND PUSH IT BACK INTO THE DRIVEWAY WHILE FORCING THE GEAR INTO PARK. WHEN SHE TRIED TO START THE VEHICLE IT FAILED TO START UNLESS IT WAS IN NEUTRAL GEAR. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED AND STATED THERE WERE NO RECALLS. THE MANUFACTURER WAS NOTIFIED AND STATED THEY WOULD DOCUMENT THE CALL; OTHERWISE, THERE WAS NOTHING THEY COULD DO. THE FAILURE MILEAGE WAS 160,000.
May 21, 2012
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT HE IS UNABLE TO SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITIONS INTO THE PARK POSITION. THE FAILURE OCCURRED EVEN THOUGH THE GEAR SHIFT SELECTOR WOULD INDICATE PARK, WHICH ALLOWS UNINTENDED VEHICLE MOVEMENT. THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE FOR ANY REPAIRS SINCE THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)). THE VEHICLE HAS NOT BEEN REPAIRED ACCORDING TO THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 166,000.
May 05, 2009
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE SHIFTED OUT OF THE PARK POSITION. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)); THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 137,000.
Sep 17, 2008
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT SHE WAS UNABLE TO SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITIONS INTO PARK, EVEN THOUGH THE GEAR SHIFT SELECTOR INDICATED THAT IT WAS IN PARK. AS A RESULT, SHE EXPERIENCES UNINTENDED VEHICLE MOVEMENT. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)). THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 107,000.
Aug 28, 2008
+ 51 more complaints for this component
WHEELS
40 complaints
RECALL 98V095 FOR WHEEL LUG NUTS PROBLEMS ON 1997 EXPEDITION. *BF WHILE DRIVING ONE OF THE VEHICLE'S WHEELS CAME OFF THE TRUCK. WHEN THE CONSUMER WAS ABLE TO STOP THE VEHICLE HE NOTICED THAT ALL THE LUG NUTS HAD BROKEN OFF. THE VEHICLE WAS TAKEN TO A GARAGE WHERE THEY DETERMINED THAT THE TRUCK HAD THE WRONG LUG NUTS ON IT. THE CONSUMER WAS THEN TOLD THAT THE YEAR BEFORE A RECALL WAS ISSUED AND THE LUG NUTS HAD BEEN CHANGED. *NM
Oct 28, 2004
WHILE DRIVING AT 55 MPH, THE CONSUMER FELT THE VEHICLE WOBBLE AND THUMP TO THE GROUND. THE CONSUMER LOST CONTROL OF THE VEHICLE WHICH DID A THREE HUNDRED SIXTY DEGREE TURN ON THE HIGHWAY. WHEN THE VEHICLE STOPPED SPINNING THE CONSUMER FOUND THAT THE RIGHT REAR WHEEL HAD SEPARATED FROM THE VEHICLE. THE LUG NUTS HAD SIMPLY SHEARED OFF OF THE WHEEL. THIS PROBLEM HAS OCCURRED TWICE ON THIS VEHICLE. THE ONLY DIFFERENCE IS ON THE SECOND TIME ONE LUG NUT WAS SAVED FROM BEING SHEARED OFF. *LA
Jul 21, 2004
WAS TRAVELING 65MPH, WHEN RIGHT REAR WHEEL JUST CAME OFF. VEHICLE HIT GROUND, HARD. DRIVER WAS ABLE TO MAINTAIN CONTROL AND PULLED TO SIDE OF ROAD. VEHICLE HAD REAR END DAMAGE. HAD VEHICLE TOWED TO DEALER. MECHANIC INDICATED THAT BOLTS ON WHEEL HAD BEEN SHEARED OFF. WOULD NEED TO REPLACE HUB ASSEMBLY/ WHEEL AND TIRE.*AK
Sep 28, 2001
LUGS: NUTS KEEP LOOSENING AND CAUSING WHEELS TO ALMOST FALL OFF. STUDS: LUGS: NUTS LOOSEN UP JUST BY DRIVING VEHICLE. THIS WILL BE THE SECOND TIME FOR THE SAME REPAIR.*AK
Sep 06, 2001
CONSUMER WAS TRAVELING ABOUT 60MPH ON HIGHWAY AND NOTICED THAT REAR DRIVING SIDE WHEEL AND RIM CAME OFF. HE WAS ABLE TO CONTROL VEHICLE. VEHICLE HAD TO BE TOWED. DEALERSHIP MECHANIC ASKED CONSUMER IF A RECALL WAS DONE ON THIS VEHICLE. DEFECT STILL THERE.*AK
May 16, 2001
+ 35 more complaints for this component
TIRES
35 complaints
GENERAL AMERI-TRAC 255/70/R16 HAD A COMPLETE TREAD SEPARATION FROM MAIN TIRE. IT BEGAN WHEN I NOTICED SUDDEN AND VIOLENT VIBRATION COMING FROM THE FRONT DRIVER SIDE TIRE WHILE DRIVING AT 60MPH ON HIGHWAY 82 IN MONTANA. I IMMEDIATELY SLOWED DOWN, PULLED OVER AND INSPECTED THE TIRE TO FIND CHUNKS OF RUBBER FALLING OUT AND TREAD BULGING & WARPED. THIS TIRE (PROPER MOUNTED & BALANCED) HAS APPX 75% TREAD. I SLOWLY DROVE HOME AND PARKED THE VEHICLE. THE FOLLOWING DAY I WAS GOING TO REPLACE IT WITH THE SPARE. WHEN I WENT OUT THE NEXT MORNING THE TIRE HAD COMPLETELY GONE FLAT. A CLOSER LOOK REVEALED OVER NIGHT THE TIRE HAD EXPLODED WITH THE TREAD COMPLETELY SEPARATING FROM THE TIRE AROUND 1/5 OF ITS CIRCUMFERENCE. THE STEEL BELTS STILL ATTACHED TO THE LIFTED PART OF THE TREAD. I WAS LUCKY THIS DIDN'T EXPLODE WHILE DRIVING ON THE HIGHWAY.. AS GOING 60MPH ON A TWO LANE HIGHWAY (ONE LANE EACH WAY) THAT IS HEAVILY USED BY LOGGING TRUCKS GOING 70+MPH COULD HAVE LEAD TO A DEVASTATING AND TRAGIC ACCIDENT. AN INCIDENT OF THIS NATURE ON ICY ROADS IN WINTER WOULD HAVE ONLY INCREASED THE LIKELY-HOOD OF A FATALITY. I'M NOT SURE IF THIS TIRE IS AN ISOLATED DEFECTIVE ITEM OR IF ALL THE 255/70 R16 AMERI-TRAC TIRES ARE BAD, BUT I CERTAINLY WANT THIS DEFECTIVE TIRE REPLACED BY GENERAL AS NO TIRE OF THIS POOR OF QUALITY SHOULD LEGALLY BE ON THE ROAD. IT WOULD BE LIKE ALLOWING BRAKE MANUFACTURERS TO SELL BRAKES SYSTEMS THAT ARE KNOWN TO FAIL OR ALLOWING STEERING WHEEL MANUFACTURERS TO SELL STEERING WHEELS THAT ARE KNOWN TO FALL OFF WHILE DRIVING. IF HEAVY PENALTIES AND FINES WERE GIVEN TO THESE COMPANIES (THAT HAVE WEAK INSPECTION PROCEDURES) FOR EACH DEFECTIVE INCIDENT, MAYBE THEY WOULD NOT ALLOW HUNDREDS OF THOUSANDS OF THESE TIRES TO BE SOLD... JUST BECAUSE THEY WISH TO CUT COSTS ON QUALITY CONTROL ISSUES AND HELP THEIR BOTTOM LINE PROFITS. THE AMERICAN PUBLIC AND ESPECIALLY FAMILIES WITH SMALL CHILDREN DESERVE BETTER, SAFER AND HIGHER STANDARDS IN THIS INDUSTRY.
Aug 11, 2015
WHILE TRAVELING S/B AT APPROX 70 MPH ON I5 IN ORANGE COUNTY CA, RR TIRE OF 97 FORD EXPEDITION SUFFERED 360 DEGREE TREAD SEPARATION. LOSS OF CONTROL, ROLL. FRONT PASSENGER DIED. DRIVER LOST THREE FINGERS. DEFINITY DAKOTA H/T, DOT UPCU PA7 1508 (COOPER, FINDLEY PLANT). DOA 9/5/13. *TR
Mar 17, 2014
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION WITH FOUR DAYTON TIMBERLINE HT 265/75/16 TIRES. THE CONTACT STATED THAT ON ALL FOUR TIRES THE SIDEWALL IS SEPARATING FROM THE REST OF THE TIRE. THE MANUFACTURER HAS NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Sep 22, 2010
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE COMING TO A STOP SIGN AT 3 MPH, THE CONTACT SUDDENLY HEARD A NOISE. UPON STOPPING, THE CONTACT NOTICED THAT THE SPARE TIRE HAD FALLEN OFF BECAUSE OF A BROKEN CABLE. THE CONTACT CALLED AN AUTHORIZED DEALERSHIP AND THE DEALER STATED THAT THEY WOULD NOT BE ABLE TO INSPECT OR REPAIR THE VEHICLE. THE CURRENT MILEAGE WAS 78,525. THE FAILURE MILEAGE WAS 78,215.
Apr 21, 2010
THE SPARE TIRE OF MY 1997 FORD EXPEDITION (TRUCK) IS NORMALLY THREADED WITH A WIRE ROPE AND WINCHED UP INTO PLACE BENEATH THE BACK OF THE EXPEDITION. IT WORKS WELL AND IS EASIER TO USE THAN THE TRADITIONAL BOLT/PLATE. HOWEVER, IN JANUARY 2005,MY WIFE WAS DRIVING ON GRANT ROAD A MAJOR STREET IN TUCSON ARIZONA AND THE WIRE ROPE BROKE AND THE TIRE FLEW OFF FROM BENEATH OUR EXPEDITION AND BOUNCED WILDLY DOWN THE ROAD. FORTUNATELY NOTHING AND NO ONE HIT THE TIRE; BUT THERE WAS POTENTIAL FOR A VERY SERIOUS ACCIDENT IF IT HAD BEEN HIT BY ONE OR MORE CARS. TRAFFIC STOPPED AND MY WIFE WENT BACK AND RETRIEVED THE ERRANT TIRE FROM THE MIDDLE OF THREE LANES. I DO NOT KNOW IF THE CABLE WAS CORRODED; BUT LIVING IN A DRY CLIMATE OF THE ARIZONA DESERT I DO NOT BELIEVE THIS WAS THE CASE. THERE WAS NO RUST OF ANY KIND I COULD SEE. I BELIEVE FORD MOTOR COMPANY SHOULD NOTIFY TRUCK OWNERS TO INSPECT THE CABLE FOR DEFECTS. WE WERE VERY LUCKY THAT A LOT OF DAMAGE WASN'T DONE TO OTHER VEHICLES OR HUMANS. *JB
Feb 26, 2005
+ 30 more complaints for this component
VISIBILITY
33 complaints
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, HE BEGAN TO ROLL THE FRONT PASSENGER SIDE WINDOW DOWN. WHILE ROLLING THE WINDOW DOWN, IT DROPPED DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE WINDOW DETACHED FROM ITS TRACK, ALLOWING IT TO DROP DOWN INTO THE DOOR PANEL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/01/11*LJ UPDATED 09/19/11
Jul 01, 2011
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH IN REVERSE, BOTH BRACKETS DETACHED OFF THE BACK WINDOW, CAUSING THE WINDOW TO FALL OUTWARD. THE GLASS DID NOT BREAK, AND THE VEHICLE WAS NOT TAKEN IN FOR SERVICE.
Aug 29, 2006
REAR WINDSHIELD WIPER WILL NOT TO TURN ON MOST TIMES. IF WIPER ASSEMBLY IS JARRED HARD ENOUGHT (EITHER BY BUMP OR BANGING ON IT) WILL CAUSE IT TO WORK FOR A WHILE. THIS PROBLEM WAS ORGINALLY FIXED BY DEALER, BUT WARRANTY HAS PASSED AND THE PROBLEM HAS RETURNED. I HAVE TAKEN THE UNIT APART, BUT BELIEVE THE UNIT WAS NEVER CHANGED AND BELEIVE THE CONTACTS WERE CLEANED. I BELIEVE THE WIRING IS BEING CORRODED CAUSING FOR GOOD CONTACT OF THE WIRES.*AK
Mar 21, 2005
MIRROR GLASS BROKE . *AK THE INTERNAL BACKING ON BOTH REAR VIEW MIRRORS IS PEELING AND CRACKING FROM THE GLASS AND CAUSING POOR VISIBILITY. *NM
Sep 08, 2004
THE WINDSHIELD WIPER WASHER ASSEMBLY WAS DEFECTIVE. IT WORKED INTERMITTENTLY, AND HAD BEEN REPLACED 3 TIMES. *AK *JB
Apr 01, 2004
+ 28 more complaints for this component
LATCHES/LOCKS/LINKAGES
22 complaints
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 30 MPH, THE REAR PASSENGER SIDE DOOR CHILD SAFETY LOCK ACTIVATED INDEPENDENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Sep 30, 2014
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE EXITING THE VEHICLE THE DRIVER SIDE DOOR CLOSED ABRUPTLY WITHOUT INTENTION. CONSEQUENTLY THE DRIVER SUSTAINED MODERATE INJURY TO THE HEAD, AND THE EYE AREA WAS ALSO HEAVILY BRUISED. THE AMBULANCE WAS NOT CALLED TO THE SCENE. THE VEHICLE HAS NOT BEEN INSPECTED FOR THE MALFUNCTION AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. THE VIN WAS UNAVAILABLE.
Dec 30, 2009
1997 FORD EXPEDITION. REAR CHILD DOOR LOCKS. ONE SIDE EVENTUALLY LOCKS BY ITSELF. REAR OCCUPANTS CANNOT GET OUT,MUST OPEN DOOR FROM OUTSIDE. DEALER SAID NOTHING WRONG WITH IT AND NO RECALL. AFTER 8 YEARS MY KIDS DID NOT REQUIRE THEM AND I TIED THEM OPEN WITH WIRE. *TR
Jul 14, 2008
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE CHILD SAFETY LOCK WAS DEFECTIVE. HIS CHILDREN ARE AT THE AGE WHERE THEY SHOULD BE ABLE TO UNLOCK THE DOOR FROM INSIDE THE PASSENGER COMPARTMENT, WITHOUT THE CONTACT HAVING TO OPEN THE DOOR FROM THE OUTSIDE. THE MANUFACTURER TOOK A COMPLIANT; HOWEVER, THEY STATED THAT THEY DID NOT HAVE ENOUGH COMPLAINTS TO ISSUE A RECALL. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 197,000.
Jun 30, 2008
THERE IS A SAFETY DEFECT WITH THE CHILD SAFETY LOCKS ON THE REAR DRIVERS SIDE AND PASSENGER SIDE DOORS OF MY 1997 FORD EXPEDITION. THE CHILD SAFETY LOCKS WILL GRADUALLY MOVE THEMSELVES FROM THE OFF POSITION TO THE ON POSITION AS VEHICLE IS DRIVEN AND DOORS ARE OPENED AND CLOSED. THE PASSENGER(S) OCCUPYING THE REAR SEAT WILL BE UNABLE TO OPEN THEIR DOORS WITHOUT HELP FROM SOMEONE OUTSIDE THE VEHICLE. THE PROBLEM STARTED ABOUT 5 YEARS AGO AND IS USUALLY NOTICED MORE OFTEN WHILE WE ARE TRAVELING AND OUR TEENAGE SONS ARE GETTING IN AND OUT OF THE VEHICLE FOR REST STOPS, ETC. *TR
May 12, 2008
+ 17 more complaints for this component
STRUCTURE
22 complaints
HUSBAND DROVE CAR ALL DAY LONG WITH NO ISSUE. THE CAR WAS RUNNING FINE. HE PARKED IT ABOUT 10PM. WE ALL WENT TO BED. AT 3:15 AM WE WERE AWAKENED BY NEIGHBORS SCREAMING OUR CAR WAS ON FIRE. IT HAD STARTED ON FIRE. NOT SURE WHY OR HOW, WHEN IT WAS RUNNING JUST FINE DURING THE DAY. THE WHOLE FRONT END WAS BURNT UP, THE TIRES WERE MELTED, IT WAS RUINED. THE FIRE SCORCHED PART OF THE HOUSE ON THE FRONT. IT WAS PARKED IN FRONT OF THE GARAGE AND MELTED AWAY SOME OF THE SIDING AND THE DOOR. *TR
Sep 26, 2012
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING 5 MPH OVER A SMALL BUMP IN THE ROAD, THE SPARE TIRE DETACHED FROM UNDERNEATH THE VEHICLE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE CABLE WHICH HELD THE SPARE TIRE IN PLACE FRACTURED DUE TO RUST. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE AND CURRENT MILEAGES WERE 156,000.
Aug 17, 2011
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE IT WAS RAINING, WATER BEGAN TO DRIP ON THE DRIVER'S LEG. THE WATER CAME FROM UNDER THE DASHBOARD ON THE DRIVER'S SIDE. THE CONTACT INSPECTED THE VEHICLE AND DETERMINED THAT THE WATER ENTERED THROUGH THE AIR VENT DUCT LOCATED OUTSIDE THE VEHICLE BY THE WINDSHIELD. THE STEREO AND INSTRUMENT PANEL MALFUNCTIONED WHILE THE VEHICLE WAS PARKED. THE CONTACT SMELLED SOMETHING BURNING. THE VEHICLE WOULD NOT RESTART. THE MANUFACTURER STATED THAT THE VENT DUCT NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Dec 20, 2007
1997 FORD EXPEDITION - THE HINGES ON REAR GLASS LIFTGATE BROKE / FRACTURED CAUSING REAR WINDOW GLASS TO DISCONNECT FROM THE VEHICLES AND CRASH TO THE GROUND AND SHATTER. THIS SOUNDS VERY SIMILAR TO THE RECALL ALREADY IN EFFECT FOR 2002 FORD EXPLORERS NHTSA CAMPAIGN #04V442000. *JB
Mar 15, 2006
HINGES COMPLETELY FAILED/BROKEN ON LIFTGATE WINDOW OF 1997 FORD EXPEDITION. WINDOW HANGING PRECARIOUSLY BY LATCH ALONE. COULD EASILY HAVE FALLEN/SHATTERED AND INJURED CHILDREN OF OWNER RIDING IN 3RD SEAT. THIS MANUFACTURING DEFECT ACKNOWLEDGED AND SAFETY RECALLED IN EXPLORERS ALREADY. *JB
Dec 01, 2005
+ 17 more complaints for this component
EQUIPMENT
20 complaints
WAS DRIVING SUV DOWN HIGHWAY AND IT JUST SHUT DOWN. FOUND OUT IT WAS THE TRANSPONDER ON THE ANTI-THEFT SYSTEM BURNT UP. I FELT THAT IT IS VERY DANGEROUS TO BE DESIGNED THAT WAY. *LA
Dec 25, 2003
I WAS DRIVING WHEN MY SPARE TIRE FELL OFF AND I FEEL THAT THE MATTER COULD HAVE BEEN MUCH WORSE IF I WAS DRIVING ON THE HIGHWAY WHEN IT HAPPEND. I ALSO HAVE A 9 MONTH OLD BABY THAT WAS IN THE TRUCK WHEN IT HAPPENED. THIS VEHICLE HAS BEEN NOTHING BUT PROBLEMS FOR US AND IT SEEMS LIKE IT JUST KEEPS GETTING WORSE.*AK
Apr 26, 2002
AFTER SHE WAS IN THE PARKING LOT, THE SPARE TIRE CABLE WIRE BROKE, CAUSING SPARE TIRE TO FALL OUT FROM UNDERNEATH THE TRUCK. *AK *JB
Jan 15, 2002
THE CABLE HOLDING THE SPARE TIRE SNAPPED AND THE TIRE FELL. THIS HAPPENED WHILE I WAS DRIVING SLOWLY IN A PASTURE BUT I MAKE MANY TRIPS THRU CHICAGO ON THE INTERSTATE. I WONDER IF THIS IS A FLAWED DESIGN OR IF THERE IS SOMETHING I CAN DO TO INSURE THIS WON'T HAPPEN AGAIN IN TRAFFIC. I DON'T KNOW HOW TO FIND OUT IF THIS IS A FREQUENT OCCURRENCE.*AK
Aug 07, 2001
THE CABLE HOLDING THE SPARE TIRE SNAPPED AND THE TIRE FELL. THIS HAPPENED WHILE I WAS DRIVING SLOWLY IN A PASTURE BUT I MAKE MANY TRIPS THRU CHICAGO ON THE INTERSTATE. I WONDER IF THIS IS A FLAWED DESIGN OR IF THERE IS SOMETHING I CAN DO TO INSURE THIS WON'T HAPPEN AGAIN IN TRAFFIC. I DON'T KNOW HOW TO FIND OUT IF THIS IS A FREQUENT OCCURRENCE.*AK
Aug 07, 2001
+ 15 more complaints for this component
AIR BAGS
15 complaints
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT WAS TRAVELING 35 MPH AND CRASHED INTO THE REAR OF A TOW TRUCK. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED BY THE TOW TRUCK TO THE CONTACTS PLACE OF RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 199,000.
Dec 06, 2010
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL AND SUFFERED INJURIES TO HIS HEAD. A POLICE REPORT WAS FILED. THE ROAD CONDITIONS WERE DRY. THE CURRENT AND FAILURE MILEAGES WERE 155,000. THE CONSUMER PROVIDED PICTURES OF THE VEHICLE. UPDATED 09/05/07 *TR UPDATED VIN. 09/05/07. *JB
Jul 18, 2007
WHILE PARKED AND IDLING, THE VEHICLE WAS IMPACTED ON THE DRIVER'S SIDE. THE DRIVER AND PASSENGER SIDE AIR BAGS EXPLODED UPON IMPACT. AS A RESULT, THE DRIVER SUSTAINED NECK BURNS, COLLAR BONE/ RIB INJURIES.*AK *CB *JB
Oct 24, 2003
THE VEHICLE WAS HIT ON THE FRONT LEFT SIDE YET THE VEHICLES AIR BAGS DID NOT DEPLOY AND CAUSED MINOR INJURIES TO THE CONSUMER. *NLM
May 08, 2003
AIR BAGS FAILED TO DEPLOY AFTER AUTO LEFT ROAD JUMPING CULVERTS AND LANDING FORCEFULLY IN A LARGE DITCH AT APPROX 50 MPH. VEHICLE SUFFERED EXTENSIVE DAMAGE TO LEFT AND RIGHT SIDES INCLUDING FRONT DAMAGE. WRECK CAUSED DAMAGE TO STEERING COLUMN AND ENGINE. VEHICLE IS LOCATED AT BATES CUSTON COLLISION IN BAYTOWN, TEXAS. *AK
Dec 24, 2001
+ 10 more complaints for this component
FUEL SYSTEM, GASOLINE
11 complaints
I PULLED UP TO MY HOUSE AND AFTER EXITING THE VEHICLE IT BEGAN SMOKING THEN CAUGHT A FIRE UNDER HOOD. FIRE WAS PUT OUT WITH WATER HOSE. *TR
Oct 19, 2011
THE STRAPS HOLDING THE GAS TANK IN PLACE HAVE RUSTED OUT CAUSING THE GAS TANK TO SEPARATE FROM THE VEHICLE. *TR
Oct 05, 2011
THE VEHICLE EXPERIENCED A FUEL DELIVERY PROBLEM WHICH AFFECTED THE ENGINE AND CAUSED IT TO SHIFT ERRATICALLY AND HESITATE. NLM
Mar 23, 2001
IF VEHICLE IS ON AN INCLINE IN A NOSE-DOWN POSITION, EITHER IDLING OR TURNED OFF, IT RUNS OUT OF GAS EVEN IF THE TANK IS MORE THAN 1/4 FULL. IT APPEARS THAT THE DESIGN OF THE FUEL TANK / FUEL INTAKE SYSTEM IS FLAWED. GAS CANNOT MOVE FROM THE TANK TO THE ENGINE IF VEHICLE IS ON AN INCLINE. VEHICLE HAS STALLED IN TRAFFIC ON HILLS, AND HAS FAILED TO START IF LEFT PARKED NOSE-DOWN ON AN INCLINE. AGAIN THIS HAPPENS WITH MORE THAN 1/4 TANK OF GAS IN TANK.
Oct 12, 2000
GAS WOULD NOT GO INTO FILLER NECK, RESULTING IN SPILLING OUT ON PAVEMENT WHEN TRYING TO FILL TANK. MJS
Jun 04, 1999
+ 6 more complaints for this component
SEAT BELTS
11 complaints
THE SEATBELT HOLDING THE CHILD SAFETY SEAT IN PLACE HAS DISCONNECTED WITHOUT IT BEING INTENTIONALLY RELEASED, CONSUMER BELIEVES THIS MAY BE OCCURING BECAUSE OF THE PROLONGED SIDE-WAYS TENSION ON THE SEAT BELT RECEPTOR. NLM
Jul 17, 2000
THE REAR LAP BELT, BEHIND THE DRIVER ,GOT STUCK AND WOULD NOT RELEASE OWNER'S CHILD. SEATBELT STARTED TO TIGHTEN AROUND CHILD, AND HAD TO BE CUT LOOSE. DEALER HAS NOT REPLACED THE SEATBELT. *AK
Apr 04, 2000
WHEN INSTALLING CSS ON THE LEFT SIDE OF SECOND ROW THE MIDDLE SEATBELT RETRACTOR WILL QUIT WORKING DUE TO PRESSURE ON THE LEFT SEAT. IT IS A DESIGN FLAW. *AK
Oct 05, 1999
SHOULDER BELT IN THE VEHICLE'S THIRD ROW OF SEATS WAS SO TIGHT THAT IT WAS CHOKING THE CHILD. THE CHILD HAD TO BE CUT OUT OFF THE SEATBELTS. DEALER HAS NOT SEEN. *AK
Apr 26, 1999
SEAT BELTS LOCK UP VERY EASILY.
Jul 20, 1998
+ 6 more complaints for this component
ENGINE
10 complaints
MY 1997 FORD EXPEDITION XLT BEIGE IN COLOR SINCE I HAVE OWN THIS VEHICLE I HAVE HAD TO REPLACE FIVE (5) SPARK PLUGS AND COIL FOR THEY HAVE BLOWN OUT OF THE CYLINDER AND I HAVE HAD TO HAVE THE VEHICLE TOWED INTO A REPAIR FACILITY WHICH HAVE BEEN COSTLY TO ME. THE ENGINE ON THIS VEHICLE IS A 5.4. THE VEHICLE WAS IN MOTION AT THE TIME OF THE PROBLEM ON THE HIGHWAY
Oct 23, 2020
COIL PACK, SPARK PLUG ISSUE. MY EXPEDITION SOUNDED LIKE IT WAS "MISSING". NOT SURE WHEN I 1ST HEARD IT. I TOOK IT IN FOR SOME MAINTENANCE- OIL CHANGE, CHANGE SPARK PLUGS, BASIC TUNE UP. BUT I WAS TOLD BY THE SHOP THAT THE COIL PACK/SPARK PLUGS WERE DEFECTIVE & IF I ATTENPTED TO CHANGE THE PLUGS & COULD THAT THERE IS A GOOD CHANCE IT WILL BLOW THE HEAD. THE SHOP REFUSED TO CHANGE THE PLUGS N COILS. STATING THAT THEY WILL NOT ATTEMPT IT, BEING AS THEY DO NOT WANT TO BE RESPONSIBLE FOR THE HEAD. SO, I HAVE TO LIVE WITH A DEFECTIVE ENGINE. FORD NEEDS TO OWN UP TO THE PROBLEM. IF THIS BLOWS WHILE I DRIVE IT & ANYONE GETS INJURED AS A RESULT, I WILL SUE FORD. THE 97 EXPEDITION IS A GREAT SUV. BUT I CAN'T BELIEVE THE COIL PACK/SPARK PLUG ISSUE HAS NOT BEEN INCLUDED IN ANY RECALLS! THIS IS A VERY SERIOUS & DANGEROUS & EXPENSIVE PROBLEM. SHAME ON YOU, FORD.
Apr 29, 2018
STARTED VEHICLE AND IMMEDIATELY HEARD LOUD NOISE UNDER HOOD. FOUND SPARK PLUG HAD BLOWN OUT OF HEAD. VEHICLE WAS STATIONARY AT TIME, BUT HAD BEEN DRIVEN WITHOUT PROBLEM JUST A COUPLE OF HOURS EARLIER.
Mar 15, 2017
SPARK PLUG BLOW OUT. ON MY TRIP FROM VA TO PA SPARK PLUG BLEW OUT WHILE ON I95 IN DELAWARE A SNOWSTORM ABOUT TO START AND I GOT STRANDED. NO PART STORE HAS ANY ANSWERS, AUTO REPAIR SHOPS WANT TO CHANGE $300+ DOLLARS TO FIX. THERE IS A REPAIR KIT THAT CANNOT BE BOUGHT IN ANY AUTO PART STORE ONLY ONLINE. MY TRUCK IS YET IN PA CAN'T AFFORD HAVING IT TOWED BACK TO VA.. HAD TO GET A RENTAL TO COME BACK HOME. FORD NEEDS TO DO THE RIGHT THING HERE. *JS
Feb 24, 2015
SPARK PLUG BLEW OUT, BROKE COIL AND DAMAGED HEAD. *TR
Jan 13, 2015
+ 5 more complaints for this component
UNKNOWN OR OTHER
10 complaints
THE VEHICLE WAS PARKED IN THE DRIVE WAY AND CAUGHT FIRE AT 2 IN THE MORNING. *TT
Sep 27, 2011
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1997 FORD EXPEDITION INTO THE DRIVEWAY THE CABLE THAT HELD THE SPARE TIRE SNAPPED, CAUSING THE SPARE TIRE TO FALL ONTO THE GROUND WHILE GOING UP OVER THE CURB. *AK UPDATED 02/2/707*JB
Feb 05, 2007
I JUST PURCHASED A 1997 FORD EXPADITION, I ONLY PUT 3000 MILES ON IT AND ONE OF THE SPARK PLUGS BLEW OUT OF THE HEAD. I CALLED FORD AND THE SAID THEY HAVE NO RECORDS OF ANY PROBLEMS LIKE THIS. AFTER DOING A LITTLE RESERCH ON THE INTERNET F150ONLINE.COM I FOUND THAT THIS IS A COMMON PROBLEM. I CANT AFFORD TO REPLACE THE HEAD, FORD SHOULD BE MADE TO AKNOWLEDGE THAT THEY HAVE A PROBLEM. DAVE
Jan 13, 2004
I HAVE A VERY NICE LETTER FOR YOU, BUT HOW DO I ATTACH IT. THERE ISN'T ENOUGH SPACE HERE! *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**769768
Nov 15, 2002
BROUGHT VEHICHLE TO DEALER 5 TIMES EVERYTIME MORE THINGS WENT WRONG PROBLEM,S NEVER CORRECTED NOW VEHICHLE ATTEMTING TO START ITSELF WITH NOBODY IN IT VEHICHLE COMPLETELY INOPERABLE. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Mar 04, 2000
+ 5 more complaints for this component
STEERING,SUSPENSION
8 complaints
TAKATA RECALL, MY STEERING IS BAD LIKE IM FISHTAILING ON THE FREEWAY, WHEN I HIT A BUMP IT PULLS TO ONE SIDE. THERES ALOT OF PLAY IN THE STEERING WHEEL.
Dec 07, 2018
THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL, IT ROCKS FROM SIDE TO SIDE. I AM A MECHANIC SO I REPLACED BOTH SHAFT BEARINGS BUT THIS DID NOT CURE THE PROBLEM. THE UPPER STEERING SHAFT WILL NEED TO BE REPLACED BECAUSE THE YOKE IS WEARING OUT CAUSING THIS CONDITION. IF THE YOKE SHOULD SNAP THE ABILITY TO STEER WILL BE LOST AND CAN CAUSE DEATH. THIS IS A CRUCIAL AND CRITICAL STEERING COMPONENT THAT SHOULD LAST THE LIFE OF THE VEHICLE. CAN YOU LET ME KNOW IF THIS IS COVERED BY THE MANUFACTURER AS THIS REPAIR WILL HAVE TO BE DONE ASAP. ALSO THE REAR LOWER CONTROL ARMS ARE RUSTED OUT THEY ACTUALLY HAVE HOLES IN THEM I WOULD LIKE TO KNOW IF THIS WOULD BE COVERED AS WELL. THIS VEHICLE IS WELL MAINTAINED, I HAVE DRIVEN A LOT OF DIFFERENT VEHICLES AND NEVER SEEN STEERING AND SUSPENSION PARTS WEAR OUT LIKE THIS BEFORE. THEY DON'T MAKE THEM LIKE THEY USED TO. I LIKE MY TRUCK THOUGH,I WILL BUY ANOTHER FORD IN THE FUTURE, BUT FOR RIGHT NOW I GOT TO KEEP THIS ONE ROLLING DOWN THE HIGHWAY. THANKYOU *TR
Dec 11, 2009
AFTER MAKING A RIGHT TURN OFF A MAJOR PARKWAY IN WESTCHESTER COUNTY NY, WHERE WE HAD BEEN TRAVELING AT 60 MPH, I MADE A RIGHT TURN AT EXIT . AFTER PROCEEDING 25 FEET, A HORRIFIC NOISE WAS HEARD, THE CAR LOST STEERING ABILITY AND SHOOK AND BUCKED WILDLY. HIT A TREE ON ROADSIDE AND CAME TO REST. FOUND THAT THE LEFT TIE ROD BALL JOINT COMPLETELY SEPARATED AND THE LEFT WHEEL HAD NO STEERING AT ALL. THE INCIDENT WOULD HAVE KILLED MY ENTIRE FAMILY HAD IT HAPPENED AT HIGHWAY SPEED. THIS SHOULD NOT BE POSSIBLE. PRIOR TO THIS, LAST YEAR, BOTH SWAY BAR LINKS FRACTURED, ALSO RESULTING IN A NEAR CRASH SITUATION. THIS VEHICLE NEEDS TO BE INVESTIGATED. IT IS A DEATH MACHINE ON WHEELS!!!!*AK
May 26, 2002
VEHICLE WAS EXAMINED BY THE DEALERSHIP FOR SUSPENSION PROBLEMS AND NOISES. DEALERS DETERMINED THAT PITMAN ARM AND STABILIZER BAR HAD CRACKED. REPAIRS HAVE YET TO BE MADE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Sep 06, 2001
STABILIZER BAR END LINKS WERE BROKEN IN HALF AND HAD TO BE REPLACED. IN ADDITION AT APPROX. 60,000 MILES DURING 2000 C.Y. ALL BALL JOINTS AND TIE ROD ENDS HAD FAILED AND HAD TO BE REPLACED AT THE COST OF OVER $1600.00. THE "LUBE-FOR-LIFE" DESIGN FOR THESE COMPONENTS IS A FARCE. THEY WERE RUSTED AND WARN OUT AND CREATED AN UNSTABLE FRONT SUSPENSION AND STEERING SITUATION. THIS VEHICLE HAS SEEN NO OFF-ROAD DRIVING. *AK
Sep 06, 2001
+ 3 more complaints for this component
EXTERIOR LIGHTING
8 complaints
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING AT APPROXIMATELY AT 35 MPH, THE CONTACT WAS PULLED OVER BY A POLICE OFFICER BECAUSE THE HEADLIGHTS WERE NOT FUNCTIONING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT INSPECTED THE VEHICLE AND DID NOT NOTICE A FAILURE WITH THE FUSES OR THE RELAY. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Feb 27, 2012
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE CONTACT'S VISIBILITY IS IMPAIRED BECAUSE THE HEADLIGHTS DO NOT SHINE BRIGHTLY. THE DEALER STATED THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06E060000 (EXTERIOR LIGHTING). HE HAS NOT MADE ANY REPAIRS TO THE EXTERIOR LIGHTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000 AND CURRENT MILEAGE WAS 174,000.
Dec 12, 2007
DT*: THE CONTACT STATED THE ELECTRICAL CONNECTORS TO THE EXTERIOR LIGHTS MELTED CAUSING THE LIGHTS TO BECOME INOPERABLE. THIS IS THE SECOND TIME THE CONNECTOR HAS BEEN REPLACED. THE FIRST TIME THE CONNECTOR FOR THE LOW BEAMS WAS REPLACED. AS A RESULT THE VEHICLE ONLY HAD DAY TIME RUNNING LIGHTS. THE SECOND TIME THE CONNECTOR FOR THE BLINKERS AND THE HAZARDS FLASHING WARNING LIGHTS WERE REPLACED. THE DEALERSHIP WAS ALERTED HOWEVER THEY ARE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER HAS BEEN ALERTED.
Apr 25, 2006
FOIL BACKING OF MIRROR I PEELING, BUBBLING. THIS DOES NOT PROVIDE A REFLECTION FOR VIEWING. ALL MAKES FROM 1997-1999 FORD VEHICLES THAT HAVE THE FLASHER BUILT IN THE MIRROR ARE EXPERIENCING THIS AND FORD ONLY REPLACES UNDER WARRANTY. *AK
May 31, 2001
WHILE TRAVELING ON THE INTERSTATE AT NIGHT AT APPROXIMATELY 65MPH, I SWITCH THE HEADLIGHTS FROM HIGH BEAM TO LOW BEAM AND THE HEADLIGHTS WENT OUT COMPLETELY. THE ONLY WAY I COULD SEE TO DRIVE WAS TO HOLD THE WIPER, HEADLIGHT DIMMER ARM FULLY TO THE REAR. THIS ITEM WAS REPLACED UNDER WARRANTY AFTER IT DEFECTED ONCE BEFORE. *AK
Sep 12, 2000
+ 3 more complaints for this component
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
5 complaints
I WAS BRAKING AND BRAKE PEDAL SANK TO THE FLOOR. IT TURNED OUT STEEL HYDRAULIC BRAKE LINES HAD FAILED. I HAD ALL OF THEM REPLACED IN ABOUT 3/06 FOR A COST OF $1000. I DID NOT REPLACE AT THE TIME THE MASTER CYLINDER TO ABS LINES. THEY FAILED ON 11/23/2006 AND I HAVE RETAINED THEM. IF THESE COMPONENTS HAD FAILED AT HIGHWAY SPEEDS IT COULD HAVE BEEN POTENTIALLY DEADLY. NOTE THAT MY 1994 TAURUS SHO HAD A SIMILAR FAILURE. THIS VEHICLE HAS ALSO HAD THE TRANSMISSION COOLER STEEL LINES FAIL AND OTHER SEVERE UNDERCARRIAGE RUST PROBLEMS. *JB
Dec 21, 2006
THE CONSUMER STATED THAT THE DIFFERENTIAL FAILED. THE CONSUMER HEARD A HISSING NOISE COMING FROM THE REAR OF THE VEHICLE. THE MECHANIC AT THE FORD DEALERSHIP DETERMINED THAT THE DIFFERENTIAL WAS DEFECTIVE. *AK THE BRAKES MADE NOISE WHEN THE VEHICLE WAS IN MOTION. *SC *JB
Apr 01, 2004
AT SLOW SPEED IN 4 WHEEL DRIVE GOING THROUGH A MUD PUDDLE, THE FLANGE THAT EXTENDS FROM THE REAR AXLE SHAFT ON WHICH THE DISC BRAKE CALIPER IS MOUNTED, BROKE IN SUCH A FASHION THAT THREE OF THE BOLTS FELL OFF RELEASING THE CALIPER TO FALL AGAINST THE TIRE. IN ADDITION, THE BRAKE LINE SEPARATED AND THE BRAKE FLUID RESERVOIR EMPTIED. THE PARKING BRAKE CABLE WAS ALSO SEVERED AND NONFUNCTIONAL. NO OBJECT WAS HIT TO CREATE THE PROBLEM AND WAS CONFIRMED BY THE FACT THAT THERE IS NO OTHER DAMAGE OTHER THAN THIS FLANGE. IT APPEARS, FOR NOW, THAT THE FLANGE CRACKED RELEASING THE DISC CALIPER ASSEMBLY WHICH THEN MUST HAVE ROTATED AROUND UNTIL THE BRAKELINE SEVERED. THE FAILURE OF THE FLANGE WOULD THEREFORE APPEAR TO BE A MANUFACTURING DEFECT IN THE QUALITY OF THE MATERIAL THAT MAKES UP THE FLANGE (WEAK STEEL?). WHAT MAY BE OF CONCERN IS A SIMILAR OCCURENCE AT HIGH SPEEDS
Jun 29, 2000
AXLE-FRONT- LUBRICANT LEAKING FROM FRONT AXLE TUBE VENT HOSE--ISSUE OIL IS FORCED OUT THE VENT TUBE AND SPRAYED OIL ALL OVER RIGHT/FRONT TIRE AND DISC BRAKE AND ROTOR. I PAID TO REPAIRED IT. FORD HAD NO CONCERN ABOUT THE SAFETY PROBLEM. FORD KNOWS ABOUT THE PROBLEM. THERE IS A TSB (97-10-10). OIL ON THE BRAKE PADS ROTOR AND TIRE WOULD CAUSE A STOPPING PROBLEM . ALSO OIL BASED LUBRICANTS CAUSE RUBBER PARTS (SEALS) TO SWELL UP ON ANTI-LOCK BRAKE SYSTEM. FORD WOULD NOT PAY TO REPAIR THE FACTORY BUILT- IN DEFECT AND WOULD NOT ACKNOWLEDGE ANY SAFETY PROBLEM. A NEW DESIGN AXLE TUBE IS NEEDED TO CORRECT THE ORIGIONAL DESIGN FLAW. OIL COATED TIRES AND BRAKES DO NOT STOP WELL, AND SHOULD BE LOOKED INTO BEFORE SOMEONE GETS INTO AN AUTO WRECK. *AK
Dec 08, 1999
TRUCK WAS PARKED IN 4-WHEEL DRIVE AND WHEN THE EMERGENY BRAKE WAS LET UP THE TRUCK WOULD NOT MOVE. THEN THE BRAKES GOT RIPPED OFF THE REAR AXLE, AND THE BRAKE FLUID WENT ALL OVER THE GROUND. *AK
Aug 08, 1997
POWER TRAIN,STRUCTURE
4 complaints
THE VEHICLE WOULD THEN NOT BE ABLE TO SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITIONS INTO THE PARK POSITION EVEN THOUGH THE GEAR SHIFT SELECTOR WOULD INDICATE "PARK. HAVE ACCIDENT, THE CAR ROLL OVER TO ANOTHER CAR, I CAN"T PARK DOWN HILL IS TO DANGERS, IS TOT SAFETY . *TR
Apr 01, 2015
THE VEHICLE WOULD THEN NOT BE ABLE TO SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITIONS INTO THE PARK POSITION EVEN THOUGH THE GEAR SHIFT SELECTOR WOULD INDICATE "PARK. HAVE ACCIDENT, THE CAR ROLL OVER TO ANOTHER CAR, I CAN"T PARK DOWN HILL IS TO DANGERS, IS NOT SAFETY . *TR
Apr 01, 2015
TRANSMISSION WOULD NOT SHIFT UP OR DOWN, REPAIRED AS PER TSB 980920, THEN REPLACED.GEAR SHIFTER WOULD NOT RELEASE FROM PARK, RE-STARTED MANY TIMES AND EVENTUALL ABLE TO SHIFT.ESSENTIALLY OVER THE COURSE OF 6 VISITS THE ENTIRE COMPONENT HAS BEEN REPLACED AND IS NOW RETURNED.FRONT FENDERS WERE CURLED IN, PAINT DEFECTS WITH RUST SPOTS AND PAINT CLUMPS.
Oct 23, 1999
THE TRUCK IS BRAND NEW AND THE AXLE AND THE WHOLE UNDERSIDE OF THE VEHICLE WAS RUSTED. *AK
Jun 10, 1997
PARKING BRAKE
4 complaints
PARKING BRAKE ON 1997 EXPIDITION CAME APART WHILE DRIVING. *TR
Jan 05, 2009
EMERGENCY BRAKE IN FOR REPAIRS ON SEVERAL OCCASIONS DUE TO FAILURE, HOWEVER NOT ABLE TO BE RECTIFIED. MJS
Jun 04, 1999
EMERGENCY BRAKE FAILED. NLM
Feb 01, 1999
EMERGENCY BRAKE FAILURE.
Aug 25, 1998
SEATS
4 complaints
RE: SAFETY CONCERN WITH 1997 FORD EXPEDITION, OUT OF 8 SEATS, ONLY 4 HAVE HEAD RESTS. *BF *JB
Mar 08, 2005
UPON IMPACT, REAR THIRD SEAT DISLOGGED IN THE AIR, HITTING THE ROOF AND THRUSTED FOWARD. IF MY CHILDREN WOULD HAVE BEEN SITTING THERE, WHICH THE THIRD SEAT IS USED MOSTLY BY CHILDREN, THEY WOULD HAVE BEEN FATALLY INJURED. THIS NEEDS TO BE RECALLED, AS THIS IS CLEARLY UNSAFE. *AK
Nov 11, 2000
DURING MINOR REAR END COLLISION DRIVER SEAT ENDED UP IN FAR BACK POSITION. THE ELECTRIC RAIL ASSEMBL HAD TO BE REPLACED.
Feb 20, 1998
CHILD SEAT NOT COMPATIBLE WITH REAR SEATS OF VEHICLE.
Mar 10, 1997
SERVICE BRAKES, AIR
4 complaints
ABS BRAKES: BRAKES ON '97 FORD EXPIDITION OFTEN FAILED DUE TO MALFUNCTIONING ABS BRAKES. PEDAL BECOMES JERKY AND WILL NOT GO DOWN. CLUNKING NOISE FROM FRONT. DOES NOT HAPPEN CONSISTANTLY. I HAVE TO APPROACH VERY CAUTIOUSLY TO AVOID COLLOSIONS. EVERY OTHER OWNER I HAVE TALKED TO HAS SAME COMPLAINT, YET FORD HAS NO KNOWLEDGE OF IT. FRONT BREAKS HAVE BEEN REDONE, STILL HAPPENS. HAS DONE IT SINCE NEW.*AK
Apr 16, 2004
ABS LIGHT ILLUMINATED. BRAKE OPERATION SPORATIC. DEALER FOUND FAILED SPEED SENSOR.
Jul 23, 1999
RT REAR BRAKE CALIPER BROKEN AND TORN OUT OF BACKING PLATE AND AXLE HOUSING
Apr 01, 1998
BRAKE CALIPERS RUST, DETERIORATE AND FAIL WITHOUT WARNING.
Aug 19, 1997
INTERIOR LIGHTING
4 complaints
INTERIOR AND RUNNING BOARD LIGHTS COME ON AND STAY ON, FROM 10 MINUTES TO OVER 1 HOUR. VARIES. INTERMITTENT PROBLEM. SEEMS TO HAPPEN MORE IN WET WEATHER. A REAL HAZARD AS DRIVING AT NIGHT WITH INTERIOR LIGHTS ON IS DANGEROUS. THEY MIGHT TIME OUT AFTER A FEW MINUTES OR IT MAY TAKE AN HOUR OR MORE, YOU NEVER KNOW. FORD SHOULD TAKE CARE OF THIS REGARDLESS OF WARRANTY AS IT IS VERY OBVIOUSLY A DEFECT ON THEIR PART. THIS HAS HAPPENED THE ENTIRE LIFE OF THIS VEHICLE AND CONTINUES TO OCCUR. *JB
Dec 05, 2003
WHILE DRIVING THE VEHICLE AT 30 MPH THE DOME LIGHT ILLUMINATED AND STAYED ON. THE DEALER HAS BEEN NOTIFIED. *NLM
Mar 18, 2003
WHENEVER VEHICLE AJAR LIGHT REMAINS ON IT CAUSES THE INTERIOR COURTESY LIGHT TO COME ON WHILE DRIVING INTERMITTENTLY. VEHICLE POWER WOULD HAVE TO BE TURNED OFF TO GET THE COURTESY LIGHT TO TURN OFF. DEALER NOTIFIED. *AK
Mar 30, 2000
THE "DOOR AJAR" SIGNAL KEEPS COMING UP ON MY DISPLAY PANEL - WHEN THIS HAPPENS, THE INTERIOR LIGHTS COME ON AND WON'T GO OFF FOR 30-45 SECONDS. AT NIGHT THIS IS A SERIOUS HAZARD BECAUSE NEITHER I OR MY TEENAGE CHILDREN WHO DRIVE IT CAN SEE SAFELY. I'M HAVING THE PART REPLACED TOMORROW BUT WOULD LIKE TO BE REIMBURSED. THE SERVICE MAN AT MY LOCAL FORD DEALER TOLD ME THEY ARE SEEING THIS PROBLEM A LOT. IT SEEMS TO ME THAT AN INVESTIGATION NEEDS TO BE MADE. THANK YOU. *AK
Jan 13, 2000
FUEL SYSTEM, GASOLINE,STRUCTURE
3 complaints
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE FUEL TANK STRAP BECAME SEPARATED FROM THE VEHICLE DUE TO RUSTING OF THE SUB FRAME AREA. THE AREA THAT WAS ATTACHED TO THE STRAP TO THE SECURE THE FUEL TANK WAS THE AFFECTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 260,000. UPDATED 09/05/14*LJ
Jul 24, 2014
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE FUEL TANK STRAP SEPARATED FROM THE VEHICLE DUE TO RUSTING OF THE SUB FRAME AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 260.000. UPDATED 9/4/14*CN
Jul 24, 2014
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE FUEL TANK STRAPS FRACTURED AS A RESULT OF CORROSION. THE CONTACT MENTIONED THAT THE FRAME ON THE DRIVER SIDE WAS ALSO AFFECTED BY CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER WHO VERIFIED THE FAILURE AND ADVISED THAT THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,000.
Oct 17, 2011
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
3 complaints
WHILE DRIVING ON A EXPRESSWAY TRAVELING AT 55MPH, MY WIFE FELT A THUMPING AND HEARD NOISE COMING FROM UNDER THE TRUCK. WHEN I LOOKED UNDERNEATH, I NOTICED 2 HOLES PUNCHED THROUGH THE BACKING PLATE OF THE REAR BRAKES ON THE DRIVERS SIDE. I PULLED THE WHEEL AND THE ROTOR OFF AND THE PARKING BRAKE SHOES AND HARDWARE FELL OUT ONTO THE GROUND. AFTER TALKING TO A FORD DEALERSHIP I LEARNED THAT THIS IS A COMMON PROBLEM WITH EXPEDITIONS. I RESEARCHED IT ON LINE AND FOUND OTHER REPORTS OF THE SAME ISSUE INCLUDING SOME INSTANCES OF WHEELS LOCKING UP. THIS COULD CAUSE SERIOUS ACCIDENTS. WHY HAS FORD NOT ISSUED A RECALL? I HAVE ALSO HAD 2 LEAKING EXHAUST MANIFOLD GASKETS THAT I AM TOLD IS ALSO COMMON. *TR
Dec 09, 2011
WOULD HEAR NOISES IN THE ENGINE. FRONT DRIVE SERPENTINE BELT KEEPS BREAKING. HAS TAKEN VEHICLE TO DEALER'S AT LEAST 12 TIMES FOR PROBLEM. ALSO, THE CRANKSHAFT/ PULLEY TENSIONER WOULD LOOSEN & THE VACCUM TO THE BRAKES. WOULD NOT HAVE ANY BRAKES DUE TO LACK OF PRESSURE. *AK
Nov 05, 1999
IN TWO WEEKS TIME, I HAVE HAD MY ENGINE COMPLETELY FAIL WHILE EXITING
Feb 25, 1999
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
3 complaints
FIRE CENTER OF HOOD DRIVERS SIDE VEHICLE SITTING NOT RUNNING. *TR
Dec 21, 2009
WHILE TRAVELING WITH CRUISE CONTROL ENGAGED CRUISE CONTROL UNIT WOULD NOT DISENGAGE TO SLOW DOWN FOR AN EXIT. CONSUMER HAS REPLACED MOTOR THREE TIMES.*AK
Feb 09, 2001
WHILE MAKING A TURN VEHICLE STALLS UNEXPECTEDLY WHICH MAY CAUSE A CRASH. DEALER REPLACED 2 IAC VALVES. THERE IS A BACK ORDER ON THIS PART. PLEASE PROVIDE FURTHER INFORMATION. *AK
Dec 06, 1999
ENGINE AND ENGINE COOLING,POWER TRAIN
3 complaints
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE FAILS TO START WHEN HE TURNS THE IGNITION AND THE POWER LOCKS FAIL TO OPERATE. THE VEHICLE HAS BEEN JUMP-STARTED AND TESTED AND ALL OF THE COMPONENTS APPEARED TO BE WORKING NORMALLY. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE FEATURE FAILS TO ENGAGE, ALTHOUGH THE INDICATOR ON THE INSTRUMENT PANEL ILLUMINATES. HE HAS NOT NOTIFIED A LOCAL DEALER OR THE MANUFACTURER BECAUSE THE FAILURES ARE INTERMITTENT. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 114,000 AND FAILURE MILEAGE WAS 110,000.
May 18, 2007
WHILE DRIVING FRONT DIFFERENTIAL CRANK CASE STARTED TO LEAK FLUID. WHEEL WELL WAS BEING COATED WITH FLUID. HAD CONTACTED MANUFACTURER AND INFORMED CONSUMER THAT HE KNEW THE PROBLEM. HAD A FIX FOR PROBLEM, BUT NO RECALL ISSUED. *AK THE CRANKCASE BLEED VALVE WAS MOVED FROM THE BOTTOM OF THE DIFFERNTIAL TO THE TOP. *SLC
May 31, 2001
THE COMPLETE ENGINE FAILURE OCCURED GRADUALLY..THE DEALER NEVER WAS ABLE TO DIAGNOSIS IT UNTIL COOLANT IN CYLINDERS 1 AND 4 CAUSED THE VEHICLE TO NOT START. THE CONTROL-TRAC IS VERY DISCONCERTING SINCE THE TRACTION CONTROL SYSTEM WILL NOT STAY IN 4 WHEEL DRIVE WHEN IT HAS BEEN SELECTED TO DO SO. I HAVE TURNED THIS VEHICLE IN FOR SERVICING FOR THIS PROBLEM ON 8 OCCASIONS WITH NO RESOLUTION....
Mar 16, 1999
TRAILER HITCHES
3 complaints
CONSUMER WAS TRAVELING ABOUT 62MPH ON THE HIGHWAY WHILE PULLING A CARGO VAN WITH FURNITURE INSIDE OF THE HITCH THAT THEY WERE MOVING. TRAILER STARTED TO FISHTAIL, CAUSING LOSS OF CONTROL. TRAILER DISCONNECTED FROM VEHICLE AND REMAINED ON STREET LEVEL. THEN, VEHICLE VEERED INTO A GUARDRAIL AND INTO A DITCH. AK
Jul 12, 2000
WHILE DRIVING A TRAVEL TRAILER HITCHED TO THE BACK OF VEHICLE, CONSUMER NOTICED LOAD FELT LOOSE.CONTACTED DEALER,. DEALER STATED THAT HITCH CRACKED, CAUSING THE PROBLEM. DEALER REPLACED THE HITCH. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
May 11, 2000
THE BOLTS THAT ATTACH THE FACTORY INSTALLED HITCHED WORKED LOOSE WITH 2 OF THE 6 BOLTS FALLING OUT AND THE REMAINING 4 BOLTS WERE VERY LOOSE. THE HITCH WAS CLOSE TO SEPARATING FROM THE VEHICLE. THIS ALSO HAPPENED TO MY NEW 1999 LINCOLN NAVIGATOR THIS WEEK WHERE 4 OF THE 6 BOLTS WERE LOST AND THE OTHER 2 WERE VERY LOOSE. FORTUNATELY, I NOTICED THE PROBLEM WHEN PARKED AND THE HITCH DID NOT SEPARATE ONTHE HIGHWAY.
Aug 17, 1999
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
2 complaints
Vehicle will speed up or slow down in certain times for certain speeds without notice smell of smok and looked hurt wiring
Mar 24, 2022
WHEN EXAMINING MY VEHICLE WHICH SUPPOSEDLY HAD A RECALL ON THE CRUISE CONTROL SENSOR ON BRAKE MASTER CYLINDER, FOUND THAT FORD ONLY ADDED A FUSABLE LINK TO PREVENT FIRE AS THE SENSOR MAY NOT HAVE BEEN LEAKING AT THE TIME. IT HAS SINCE LEAKED AND THE ADDED BIT OF WIRE WITH THE BLUE TAG HAS BLOWN IT'S FUSES BUT I BELIEVE THE CRUISE CONTROL HAS NOW DISABLED MY HORN DURRING OPERATION. I AM REQUESTING MY VEHICLE BE SERVICED PROPERLY AS THE RECALL WAS NOT DONE CORRECTLY TO MY UNDERSTANDING. I WAS LOOKING ONLINE AND JUST REALIZED THIS SO I LOOKED AT MY VEHICLE AND SAW IT IS THE OLD DESIGN.
May 25, 2020
STEERING,STRUCTURE
2 complaints
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED AND NOTICED CORROSION UNDERNEATH THE UNDERCARRIAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.
May 27, 2015
VEHICLE DESIGN IS TOP HEAVY WITH VERY SENSITIVE POWER STEERING, CREATING AN OVER STEERING PROBLEM, DUE TO DESIGN FLAWS THE VEHICLE LOST CONTROL IN ICE AND ROLL OVER OCCURRED.
Feb 04, 1998
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
TL* THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLED IN THE DRIVEWAY, HE NOTICED THAT THE EXTERIOR AND INTERIOR LIGHTS WERE FLASHING, THE STEREO WOULD TURN ON AND OFF, AND THE DOOR LOCKS WOULD LOCK AND UNLOCK. THE CONTACT UNPLUGGED THE BATTERY AND THE VEHICLE OPERATED AS NORMAL. IN ADDITION, THE CONTACT STATED THAT THE TRANSMISSION COMPLETELY FAILED AND THE CONTACT NOTICED WATER LEAKING IN FROM THE WINDSHIELD ONTO THE DASHBOARD. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND CURRENT MILEAGE WAS 197,000.
Jan 06, 2012
I HAVE A 1997 FORD EXPEDITION WHICH HAS HAD THE FOLLOWING SYMPTOMS: THE FAN BLOWER STAYS ON WHILE TRUCK IS OFF, THE BATTERY DIES FOR NO APPARENT REASON AFTER TRUCK HAS SAT UNUSED FOR SHORT PERIODS, VARIOUS LIGHTS ON INSTRUMENT PANEL COME ON AND OFF WHILE DRIVING(INCLUDING ABS, AIRBAG, ALL 4WD RELATED LIGHTS, LOW WASH, CHECK ENGINE), OVERDRIVE LIGHT BLINKS, SPEEDOMETER DOESN'T WORK, TRUCK DOESN'T ACCELERATE AND SHIFT PROPERLY, RADIO COMES ON WHEN TRUCK IS OFF. CLICKS AND BEEPS CAN BE HEARD SOMETIMES WHEN IN USE AND OFF. THE DEALER SAID THE GEM AND FUSE BOX WERE DAMAGED BY WATER LEAKING FROM WINDSHIELD. THEY REPLACED PARTS(FOR $600 AND TOLD ME THAT I HAD TO GO AND GET THE WINDSHIELD FIXED. I ASKED HOW THEY KNEW THE WATER WAS CERTAINLY COMING FROM WINDSHIELD, AND THEY SAID BECAUSE OF LOCATION ETC. AND I ASKED THEM WHAT WILL HAPPEN IF IT RAINS AFTER I PICK IT UP AND BEFORE IT GETS LOOKED AT. THEY SAID I'D BE FINE IF IT'S WITHIN A FEW DAYS ("JUST DON'T WAIT A MONTH"). WELL I PICKED IT UPON THE EVENING, AND MADE AN APPOINTMENT FOR THE NEXT DAY FOR WINDSHIELD. IT RAINED OVERNIGHT, THOUGH I EVEN COVERED THE AREA AS BEST I COULD. I WOKE UP TO THE RADIO BLARING FROM MY TRUCK. I TURNED THE TRUCK ON, SHUT IT BACK OFF, RADIO STILL PLAYED SO I SHUT ITS POWER OFF. AS I DROVE TO WORK, SOME OF THE OTHER THINGS STARTED TO HAPPEN AGAIN AS WELL. I AM NOT HAPPY THAT (A) I HAVE HAD TO PAY FOR FORD'S INADEQUATE WORKMANSHIP AND (B) I NOW HAVE TO FIGHT WITH THEM ABOUT WHAT IS GOING TO HAPPEN NOW SINCE THE RAIN HAS ALREADY SCREWED IT UP AGAIN BECAUSE THEY LEFT IT IN MY HANDS BEFORE THE LEAK WAS FIXED. THAT TRUCK NEVER SHOULD HAVE LEFT THEIR GARAGE UNTIL IT WAS TAKEN CARE OF. I DON'T KNOW WHY THEY COULDN'T DO IT THEMSELVES, BUT THEY COULD HAVE AT LEAST HAD THE GLASS COMPANY COME AND DO IT THERE. THIS CLEARLY IS A COMMON PROBLEM WITH EXPEDITIONS, AND I THINK FORD SHOULD BE FORCED TO DO SOMETHING ABOUT IT. ELECTRICAL MALFUNCTIONS ARE NOT SOMETHING TO LET. *NM
Dec 22, 2006
STRUCTURE,TIRES
2 complaints
WHILE DRIVING DOWN THE HIGHWAY A NORMAL SPEED THE SPARE TIRE ON MY EXPEDITION FELL OFF WHEN THE CABLE HOLDING THE TIRE UP SEEMED TO HAVE BROKE. MY VEHICLE RAN OVER THE TIRE AND I COULD SEE THE SPARE BOUNCING WILDLY DOWN THE ROAD. FORTUNATELY, NO OTHER CARS HIT THE TIRE BUT IT WAS EXTREMELY CLOSE SINCE A CAR JUST PASSED FROM THE OTHER DIRECTION AND THERE WOULD HAVE BEEN NO WAY THEY COULD HAVE MISSED THE BOUNCING TIRE IN THE ONCOMING LANE. FORD DOES NOT KNOW HOW CLOSE THEY CAME TO KILLING INNOCENT PEOPLE. THE ROAD WAS SMOOTH WITHOUT BUMPS, THE TIRE JUST FELL OFF. TO MY KNOWLEDGE, WE HAVE NEVER USED THE SPARE TIRE ON THIS VEHICLE. *TR
May 05, 2011
OUR SPARE TIRE THAT WAS MOUNTED UNDERNEATH THE CAR, -FELL OFF- WHILE DRIVING THROUGH A RESIDENTIAL NEIGHBORHOOD. THE CABLE "BROKE" THAT WAS HOLDING IT IN PLACE UNDERNEATH THE CAR. THANK GOODNESS WE WERE NOT ON THE FREEWAY. IT WILL COST $100. TO REPAIR. *TR
Mar 12, 2010
SUSPENSION,TIRES
2 complaints
JUNE 4, 2010 [XXX] WMC TV 5 MEMPHIS, TN 38104 DEAR MR. WISE AND CONSUMER INVESTIGATORS: WALMART IS SELLING RECALLED TIRES OUTLAWED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND DEPARTMENT OF TRANSPORTATION. THIS SERIES WAS ONCE SOLD BY FIRESTONE. THIS TIRE IS RESPONSIBLE FOR OVER 26,000 DEATHS AND $1M IN DAMAGES ETC. GOODYEAR BOUGHT THE TRADEMARKED SERIES MENTIONED IN THE SUBJECT LINE AND IS SELLING THEM ONLY AT WALMART. THIS IS THE SAME PRODUCT BUT DIFFERENT COMPANY. THE TIRES SPECIFICS ARE P25570R16. I AM PREPARING TO TAKE THIS STEP FURTHER TO GET THIS SERIES REMOVED FROM THE SHELVES. IT IS THE TIRES TREAD, DEPTH, SIZE, HEIGHT, ETC. THAT DID NOT CONFORM TO THE FEDERAL GOVERNMENT'S REGULATIONS AN SPECIFICITIES. CONTACT ME TO FURTHER DISCUSS THIS ISSUE VIA EMAIL AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED IVOQ 10/22/10
Jun 04, 2010
I HAVE HAD A PROBLEM WITH NOISE COMING FROM THE RIGHT REAR OF THE EXPEDITION SINCE WE STARTED LEASING IT ON 3/30/00. I HAVE TAKEN THE TRUCK IN NUMEROUS TIMES LETTNG THEM KNOW THE NOISE WAS STILL THERE. I EITHER WAS TOLD NOTHING WAS FOUND. WELL, EVENTUALLY THINGS STARTED TO GO WRONG WITH IT. BALL JOINT, BLOW OUT TIRE AND EXT. I HAVE TAKEN THE TRUCK IN TO CANDY FORD OVER THIS ISSUE OVER 6 TIMES AND NOTHING HAS BEEN DONE. I RECENTLY TOOK IT IN TO GOODYEAR TO CHECK THE TIRES ON IT TO SEE WHAT WAS WRONG WITH ITH AND THEY SAID THE RIGHT REAR AXLE WAS BENT. SO I HAVE CONTACTED CANDY FORD AGAIN AND THEY HAVE THE TRUCK KNOW LOOKING AT IT. I WOULD LIKE TO KNOW HOW THESE DEALERS CAN SELL YOU OR LEASE YOU SOMETHING WITH IT HAVE BEEN DAMAGED WITHOUT INFORMING YOU OF THIS BEFORE SALE IS COMPLETE. I FELL THIS DEALER SHIP HAS PUT MY FAMILY IN SEVER DANGER BY ALLOWING ME AND MY FAMILY TO DRIVE AROUND IN THIS VECHILE. I DO NOT FEEL THAT I'M SAFE DRIVING THIS VECHILE NO MATTER THE WORK THEY MIGHT DO TO IT. THERE HAVE BEEN TO MANY THINGS THAT HAVE GONE WRONG WITH IT AND STILL GOING WRONG WITH IT.
Nov 08, 2001
ELECTRICAL SYSTEM,VISIBILITY
2 complaints
AFTER RAIN, WATER LEAKED THROUGH WINDSHIELD ON 1997 FORD EXPEDITION RESULTING IN ELECTRICAL ANOMALIES. THIS COULD POSE A FIRE HAZARD. *TR
Jan 09, 2009
WHEN DRIVING IN THE RAIN, WATER LEAKS AROUND WINDSHIELD, WHICH SHORTED OUT THE FUSE BOX. TOOK VEHICLE TO DEALER SEVERAL TIMES, BUT PROBLEM WAS NOT REMEDIED. TOOK VEHICLE TO DEALER IN MARYLAND AND HAD WINDSHIELD REPLACED, DEALER FOUND FUSE BOX HAD RUSTED. *TT
Apr 09, 2002
FUEL SYSTEM, OTHER
2 complaints
MY TRUCK CAUGHT ON FIRE WHEN I WAS TAKING MY GRANDCHILDREN HOME I LATER FOUND OUT THAT IT WAS THE FUEL RAIL THAT CAUGHT FIRE WHILE DRIVING THE NIGHT IT HAPPEN I HAD IT TOWED HOME. *TR
Jun 21, 2008
FUEL GAUGE INACCURATE. YH
Feb 01, 1999
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
2 complaints
1997 FORD EXPEDITION WAS PARKED IN DRIVEWAY. UNDER HOOD FIRE AND SMOKE ERUPTED. CRUISE CONTROL DISCONNECT SWITCH HAD BURST INTO FLAMES AND SET BRAKE FLUID ON FIRE. SIGNIFICANT DAMAGE. PARTS REPLACED, OLD PARTS AVAILABLE.
Mar 24, 2005
MY WIFE HAD JUST BEGAN TO PRESS THE BRAKES TO SLOW DOWN TO GO AROUND A CURVE WHEN SHE REALIZED THE BRAKES WERE NOT WORKING, AND THE STEERING WHEEL WOULD NOT TURN AS USUAL AS ALL POWER WAS GONE. SHE RAN INTO THE WRONG LANE OF TRAFFIC ON A SPLIT OFF ROAD AND WAS ABLE WITH GREAT PRESSURE TO GET THE TRUCK STOPPED. SHE WAS VERY LUCKY NO TRAFFIC WAS ON THE OFF ROAD. AFTER TURNING THE TRUCK SWITCH TO THE OFF POSITION AND PUTTING THE TRUCK IN PARK, IT STARTED RIGHT BACK UP. ON 6/22/98 MARTIN FORD TESTED IT, BUT ONLY REPLACED THE WIRING ASSEMBLY AND DID FIND ANYTHING WRONG. IT HAS HAPPENED TWICE SINCE THEN, BUT NOT AS SCARY SINCE IT HAS BEEN WHEN WE WERE SLOWING AT TRAFFIC LIGHTS AND GOING STRAIGHT SO AS NOT NEEDING TO TURN. BUT REALLY NOTICING THE EXTRA STRENGTH IT TAKES TO STOP THE TRUCK WITHOUT POWER BRAKES. WE LOVE THE TRUCK, BUT ARE GLAD IT IS A LEASED, AND WE WILL BE RETURNING IT IN SEPTEMBER, WE ARE JUST SCARED THAT IF THOSE OTHER EXPEDITIONS HAVE THE SAME PROBLEM, THERE COULD BE MAJOR ACCIDENTS OVER IT. *AK
Mar 23, 1999
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
PARKED THE VEHICLE EARLY IN THE DAY AT AROUND 11:00 AM AND NOTIFIED OF FIRE IN BUILDING. NO WITNESS TO FIRE UNTIL FIRE DEPARTMENT ARRIVED. CRUISE CONTROL WAS NOT WORKING PROPERLY. IT WAS INTERMITTENT. ALSO, TRANSMISSION WAS HAVING TROUBLE. NO AFTER MARKET EQUIPMENT. THE FIRE SPREAD TO THE BUILDING WHERE THE VEHICLE WAS PARKED. WILL E-MAIL PICTURES AND VIN TO BRUCE YORK.*AK
Feb 15, 2005
WHEN THE GEAR WAS SHIFTED INTO DRIVE, THE VEHICLE ACCELERATED IN REVERSE, WHICH CAUSED A MINOR ACCIDENT. *JB
Feb 24, 2003
SUSPENSION,SERVICE BRAKES, HYDRAULIC
2 complaints
CONSUMER HAS REPLACED ROTORS 7 TIMES SINCE PURCHASE OF VEHICLE, THE DEALER CONTINUES TO EVADE THE PROBLEM BY REPLACING THE ROTORS EVERY 6 TO 8 THOUSAND MILES. SEVERE VIBRATION OCCURS WHEN BRAKING AT SPEEDS FROM 60 MPH DOWN TO 50 MPH. *AK THE DEALER CAN NOT FIND A REMEDY FOR THE PROBLEM. CONSUMER ALSO STATES THERE IS A PROBLEM WITH THE SUSPENSION. *SLC
May 07, 2002
WHILE REPLACING BRAKE PADS, NOTICED THE STABILIZER BARS ON BOTH SIDES WERE NOT ATTACHED TO THE FRAME ON TOP OF THE BARS. LINK BOLTS ON BOTH SIDES ARE GONE.VERY DANGEROUS. *AK
Sep 05, 2001
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
2 complaints
FROM A PARKING SPACE AT A STRIP MALL I BACKED INTO A 3' CONCRETE POLE, WHEN I APPLIED MY FOOT TO THE BRAKE AND PUT THE VEHICLE IN DRIVE , THE VEHICLE SPED OFF AS IF I HAD FLOORED THE ACCELERATOR. NO AMOUNT OF PUMPING THE BRAKES DID ANY GOOD. I HIT TWO OTHER CARS, TOOK OUT A BRICK COLUMN AND DIDN'T STOP UNTIL I HIT A SECOND BRICK COLUMN. WITNESSES SAY THAT THEY DID SEE BRAKE LIGHTS ON MY VEHICLE. *AK
Apr 06, 2001
VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY WHEN BRAKES WERE APPLIED. DEALER HAS BEEN NOTIFIED.*AK
Sep 05, 2000
ENGINE AND ENGINE COOLING,VISIBILITY
2 complaints
THE FIREWALL HEATER HOSE CONNECTORS IN THE AREA OF THE #4 COIL PACK ON MANY EXPEDITION WITH THE 5.4L V-8 WILL LEAK HOT COOLANT ON THE #4 CYLINDER COIL PACK. THIS WILL LEAD TO THE FAILURE OF THIS COIL PACK. FAILURE OF THIS COIL PACK CAUSES A SEVERVE ENGINE MISS AND LOSS OF PERFORMANCE. FAILURE ON HIGHWAY CAN MAKE VEHICLE UNSAFE. FORD IS AWARE OF THE PROBLEM BUT IS NOT PROVDING A PERMANENT FIX.
Feb 28, 2001
VENTILATION SYSTEM DRAWS EXHAUST FUMES INTO PASSENGER COMPARTMENT.
May 26, 1998
AIR BAGS,SEAT BELTS
2 complaints
WHILE DRIVING UNDER ICY CONDITIONS VEHICLE SLID INTO A TELEPHONE POLE AT 20 MPH. AIR BAGS DID NOT DEPLOY, AND SETA BELT RIPPED, CAUSING RUG TO BURN TO DRIVER'S NECK. DEALER HAS NOT BEEN CONTACTED. *AK
Feb 15, 2000
WHEN VEHICLE REARENDED BY ANOTHER VEHICLE TRAVELING ABOUT 30 MPH THERE WAS NO DEPLOYMENT OF THE AIR BAGS. ALSO, THE SEAT BELT DID NOT PREVENT THE DRIVER FROM GOING FORWARD; HEAD HIT STEERING WHEEL. THE VEHICLE IS BEING REPAIRED. *AK
Jun 25, 1997
STEERING,VISIBILITY
1 complaint
The contact owns a 1997 Ford Expedition. The contact stated while driving 35 MPH, the steering wheel became loosened while making a left turn. The contact stated that the "Check Suspension" and "Check ABS" messages were displayed on the instrument panel along with the oil, brake, and battery warning lights being illuminated. The contact called a local dealer and was informed that the part needed to repair the steering wheel was no longer in stock. The manufacturer was also notified of the failure and the contact was provided the same information as from the dealer. The contact also stated that moisture had begun to leak from the sunroof. The vehicle was not repaired. The failure mileage was approximately 171,000.
May 29, 2024
AIR BAGS,SERVICE BRAKES
1 complaint
WHILE COMING TO A STOP AND THE INTERSECTION OF LONGSTREET AND HIGHWAY 82. I PRESSED ON THE BRAKE PEDDLE AND THE BRAKES LOCKED UP AND I SLED THROUGH THE INTERSECTION INTO A DITCH. I WAS TRAVELING THE SPEED LIMIT OF 50 MPH. THE PASSENGER AIR BAG DEPLOYED BUT THE DRIVERS DID NOT DEPLOY. I HAVE A BROKEN NOSE FROM HITTING STEERING WHEEL. SEAT BELTS WERE ON FRONT SEAT DRIVER AND PASSENGER.
Dec 17, 2020
STEERING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE STEERING IS VERY LOOSE AND HARD TO KEEP ON ROAD, I CALLED FORD HEADQUARTERS TO SEE IF IT WAS UNDER RECALL AND THEY SAID NOT MY VIN WAS INCLUDED. I ALSO HAVE A PROBLEM WITH THE O/D LIGHT BLINKING. MY TRANSMISSION SHIFT GREAT UNTIL THE LIGHT STARTS BLINKING.I THINK IT IS A BAD CRUISE CONTROL SENSOR. I READ WHERE A LOT OF THOSE SHORTED OUT AND STARTED FIRES.
Oct 15, 2018
SUSPENSION,SERVICE BRAKES
1 complaint
MY BRAKE WENT TO THE FLOOR WHEN I STARTED TO DRIVE MY VEHICLE LAST WEEK. I WAS GOING TO AVE MY BAKES REPLACED TODAY WHEN THE MECHANIC NOTICED THAT THE LOWER CONTROL ARMS WERE VERY RUSTED IT HAS PIECES BREAKING OFF AND THERE IS ACTUALLY A HOLE IN THE REAR DRIVER SIDE LOWER CONTROL ARM. THE METAL BRAKE LINES IS ALSO RUSTED IN TWO. HE LOOKED AT MY 1998 EXPIDITION AND THE LOWER CONTROL ARMS ON THE BACK OF IT ARE ALSO RUSTED OUT. HE SAIDIDN'T I SHOULD NOT DRIVE EITHER OF THEM UNTIL THEY ARE REPLACED. I'M WONDERING IF THERE IS A RECALL ON THESE.
Nov 13, 2016
SERVICE BRAKES
1 complaint
IN DRIVEWAY UPON DEPRESSING THE BRAKE PEDAL, TO PUT CAR IN GEAR, BRAKE PEDAL WENT TO THE FLOOR. NO BRAKES AT ALL. NO WARNING. NO LIGHTS INDICATING FAILURE AHEAD OF TIME. BOTH BRAKE LINES THAT GO FROM MASTER CYL, TO ABS UNIT RUSTED THROUGH. UPON FOR DEALER REPLACING BOTH LINES ON A TEST DRIVE FRT DRIVERSIDE BRAKE LINE FAILED DUE TO RUST. COST $976 FOR THOSE RUSTED OUT LINES AND STILL 3 ORE BADLY RUSTED, TO GO. HARDLY SAFE WITH SEVERELY RUSTED LINES. WHEN THOSE TWO LINES BURST,(AT SAME TIME) NO BACKUP BRAKE SYSTEM IN AFFECT.
Aug 26, 2015
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
ELECTRICAL PROBLEMS ON MY 97 FORD EXPEDITION LIGHTS FLASHING RADIO ON AND OFF BY ITSELF. *TR
Feb 01, 2015
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
I WAS DRIVING DOWN THE STREET, GOING ABOUT 10 TO 15 MPH AND WHILE DRIVING I HAD NOT LIGHT ON MY DASHBOARD INDICATING ANY PROBLEMS ALL OF SUDDEN MY 97 FORD EXPEDITION MAKES THIS CRAZY SOUND AND COMPLETELY TURNS OFF. I WAS NOT ABLE TO START THE TRUCK UP AGAIN SO I HAD IT TOWED. AFTER TWO DAY PAST I TRIED STARTING THE TRUCK UP AND IT WOULD NOT DO ANYTHING. *TR
Nov 06, 2013
SEAT BELTS,CHILD SEAT
1 complaint
I HAVE A 1997 FORD EXPEDITION. BOTH THE DRIVER SIDE AND PASSENGER SIDE SEAT BELTS FOR THE MIDDLE SEAT WILL NOT EXTEND. THEY ARE LOCKED IN THE RETRACTED POSITION. FROM REVIEWING THIS ON THE INTERNET IT IS A COMMON PROBLEM. THIS IS THE ONLY VEHICLE I HAVE EVER HAD THAT HAD SEAT BELT PROBLEMS. THERE SHOULD BE A RECALL TO REPLACE THESE AS IT MAKES IT SO YOU CAN'T BUCKLE ANYONE INTO THE MIDDLE SEAT. (RELATED VEHICLE INFORMATION: MODEL YEAR=1997, MAKE=EXPEDITION, MODEL=FORD ). *TR
Mar 18, 2013
SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
THIS ISSUE WAS AT NIGHT WHILE DRIVING THE HEADLIGHT TO SEE AT NIGHT HAD TURNED OFF AT A 35 MPH SPEED NO BUMPS NO TURN JUST DRIVING STRAIGHT. THIS IS A SERIOUS ISSUE, YOU USE YOUR LIGHTS FOR NIGHT AND YOUR ARE LEFT WITH NO LIGHTS, AS A RESULT FOR THIS HUGE PROBLEM I RECEIVED A TICKET THAT IS HOW I FOUND OUT MY LIGHTS WERE NOT WORKING. THE HEADLIGHTS FUSES, MODULE COMPONENTS, WIRING WERE CHECKED NO ISSUES THERE, AS FOR ALL OTHER LIGHTS EXAMPLE EMERGENCY LIGHTS, REAR LIGHTS INTERIOR LIGHTS ARE FUNCTIONING. BUT AS THE ELECTRICIAN FOUND THE DIRECTIONAL SWITCH COMBO WAS BURNED LEFT WITH A WHITE SHADOW IN ONE AREA IT WAS REPLACED, AND NOW FUNCTIONING. AS FOR THE SUSPENSION NOT FUNCTIONING PROPERLY IS THIS AN ISSUE THAT HAS NOT BEEN ABLE TO BE RESOLVED. I HAVE TAKEN IT TO DIFFERENT SHOPS AND THERE IS NO AIR LEAKAGE IN THE SUSPENSION PUMP AND OTHER AREAS THAT ARE LINKED WITH THE SUSPENSION. THE SUSPENSION PUMP STILL REPEATEDLY PUMP AIR EVERY 45-60 MINUTES WHICH IT'S FINE, BUT NOT WHEN THE VEHICLE BOUNCES VERY VIGOROUSLY FOR 15 MINUTES OR MORE TILL IT ACTIVATES THE SUSPENSION TO PUMP AIR. WHEN THE SUSPENSION IS DOWN THE STEERING WHEEL FUNCTIONS DIFFERENT AS THE BOUNCING MAKES IT HARD TO DRIVE AT A CERTAIN SPEED, NOT SAFE BUT MANAGEABLE IN THE MEAN WHILE. DURING THIS TIME I'M NOT APPRECIATING THE QUALITY OF MY EXPEDITION COMPONENTS. *TR
Mar 05, 2012
SUSPENSION,POWER TRAIN
1 complaint
THE REAR LOWER TRAILING ARMS THAT HOLD THE REAR AXLE IN PLACE ARE MADE TOO THIN AND WITH CORROSION WILL FAIL. THIS WILL CAUSE THE REAR AXLE TO MOVE BACKWARD AND BREAK THE DRIVE SHAFT. *KB
Sep 14, 2011
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
1997 FORD EXPEDITION LOST #7 SPARK PLUG. ALL 7 PEOPLE ON-BOARD DIED IN ENSUING FIRE. DEFECT KNOWN BY NHTSA AND FORD FOR MANY YEARS. NHTSA IS THE HEADLINE YOUR WAITING FOR? THIS IS YOUR RESPONSIBILITY. DO YOUR JOB. UPDATED 11/29/10 *BF UPDATED 12/07/10 *TR
Nov 06, 2010
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
1 complaint
CAR WAS DEAD WHEN I WOKE UP. JUMPED IT, SPEEDOMETER DIDN'T WORK AFTERWARD. LIGHTS IN RIGHT HAND CORNER BLINK ON AND OFF I WAS TOLD BY THE FORD DEALER IT IS A GEM MODULE IS GETTING WATER IN IT BUT I DO NOT HAVE A LEAK IN MY WINDSHIELD. I RESEARCHED ONLINE AND SEVERAL PEOPLE HAVE HAD THIS SAME PROBLEM. IT BECOMES DANGEROUS BECAUSE THE CAR WON'T MOVE SOMETIMES IN THE MIDDLE OF DRIVING ON THE FREEWAY. I SEEMS TO HAPPEN WHEN IT RAINS (WHICH IS EVERYDAY IN SEATTLE) I HAVE ALMOST BEEN HIT 3 TIMES BECAUSE OF THIS PROBLEM AND I JUST BOUGHT THE CAR. *TR
Jun 15, 2010
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE ATTEMPTED TO STALL WHILE DRIVING 10 MPH AND THERE WAS A LEAK IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO MIDAS FOR AN OIL CHANGE AND THE VEHICLE BEGAN TO STALL IMMEDIATELY AFTER IT WAS SERVICED. THE CONTACT TOOK THE VEHICLE BACK TO MIDAS THREE TIMES AFTER IT STALLED. THE MECHANIC STATED THAT THE VEHICLE NEEDED A COIL PACK. THE MECHANIC PERFORMED A TUNE UP AND THAT THE SPARK PLUGS WERE DAMAGED. THE CYLINDER HEAD ALSO NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE CONTACT WAS TOLD BY FORD A REPRESENTATIVE THAT THE FORD EXPEDITION SPARK PLUGS RECALL WAS CLOSED. THE CURRENT MILEAGE WAS APPROXIMATELY 132,000.
Mar 04, 2010
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
MY BRAKES STARTED SQUIKING, AND THAT WENT ON FOR ABOUT A WEEK AND THEN IT BECAME HARD FOR ME TO STOP. SO NOW I HAVE A LOT OF SQUIKING AND I HAVE TO STOP WAY BEFORE I AM SUPPOSE TO. I BOUGHT SOME BRAKE PADS THAT DID NOT FIX THE PROBLEM. *TR
Aug 25, 2009
SERVICE BRAKES, ELECTRIC
1 complaint
INITIALLY, WHILE APPLYING THE BRAKES ON DRY PAVEMENT, THE ABS WOULD ENGAGE INTERMITTENTLY. THE FRONT BRAKES WERE REPLACED AFTER THIS HAPPENED. UNFORTUNATELY, IT CONTINUED TO OCCUR INTERMITTENTLY. AFTER WHICH, THE ABS LIGHT WOULD LIGHT UP. THE REAR ABS SENSOR WAS REPLACED AND IT STILL CONTINUED TO HAPPEN, BUT THE BRAKE PEDAL WOULD BE HARD INITIALLY BUT COULD BE PUSHED THROUGH. A BEARING WAS REPLACED ON THE FRONTEND. THE ABS WOULD CONTINUE TO ENGAGE RANDOMLY. NOW, AFTER THE VEHICLE HAS BEEN DRIVEN, THEN SAT FOR 15-30 MINUTES, AND THEN DRIVEN AGAIN, THE ABS WILL ENGAGE--BUT THEN THE BRAKE PEDAL IS VERY HARD AND DIFFICULT TO PUSH. THE ABS LIGHT COMES ON. OUR MECHANIC IS NOW USING HIS "TECH HOTLINE" TO LEARN HOW TO FIX THIS. *TR
Oct 08, 2008
STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
THE CHILD SAFETY DOOR LOCKS ON THE REAR DOORS OF OUR 1997 FORD EXPEDITION WILL GRADUALLY MOVE THEMSELVES FROM THE OFF TO THE ON POSITION, PREVENTING THE REAR PASSENGERS FROM BEING ABLE TO EXIT WITHOUT SOMEONE OPENING THE DOOR FROM THE OUTSIDE. HAVE ATTEMPTED TO TAPE THE LOCKS IN THE OFF POSITION, BUT THIS HAS NOT WORKED. *TR
Jun 17, 2008
SUSPENSION,WHEELS
1 complaint
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. WHILE DRIVING 25 MPH, THE FRONT DRIVER SIDE TIRE DISENGAGED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO THE CURB. THE MECHANIC STATED THAT THE LUGS WERE STRIPPED AND COULD HAVE CAUSED THE FAILURE. THERE IS A RECALL FOR THE WHEELS: LUGS/NUTS/BOLTS (NHTSA CAMPAIGN ID # 98V095000) HOWEVER, THE DEALER STATED THAT HER VIN WAS NOT INCLUDED. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, SHE HEARD A CLINKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE REAR AXLE TRACK BAR BRACKET SEPARATED FROM THE FRAME. THERE IS A RECALL FOR THE SUSPENSION: REAR (NHTSA CAMPAIGN # 96V252000) HOWEVER, THE DEALER STATED THAT HER VIN WAS NOT INCLUDED. IN ADDITION, WHILE DRIVING 55 MPH, THE SPARE TIRE DISENGAGED WITHOUT WARNING. AS OF FEBRUARY 11, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE FOR THIS FAILURE. THE FAILURE MILEAGE WAS 158,000 AND CURRENT MILEAGE WAS 160,000. UPDATED 03-11-08 *BF UPDATED 03/11/08 *TR
Feb 11, 2008
VISIBILITY,STRUCTURE
1 complaint
TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE FINISH ON THE REAR OF BOTH EXTERIOR SIDE MIRRORS IS PEELING. HE CAN SEE THE PRINTED CIRCUIT BOARD AS A RESULT OF THE FAILURE. THE DEALER STATED THAT THEY WILL REPAIR THE MIRRORS AT THE CONTACTS EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE 80,034. UPDATED 09/26/07 *TR
Aug 28, 2007
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
MY 1997 FORD EXPEDITION HAS BEEN HAVING SERIOUS ELECTRICAL PROBLEMS. I HAVE HAD THE GEM MOD REPLACED AS WELL AS THE FUSE BOX. IT SEEMS AS THOUGH WATER IS LEAKING INTO THESE PARTS FROM THE WINDSHIELD. I AM STILL HAVING THESE PROBLEMS WITH A FAMILY OF SIX, I AM CONCERNED WITH THE PROSPECTS OF AN ELECTRICAL FIRE OR SOMETHING ELSE. WE HAVE HAD INSTANCES WHERE THE CAR LOST POWER WHILE ON THE HIGHWAY, THIS COULD CAUSE A SERIOUS ACCIDENT. PLEASE TALK TO FORD. THIS SEEMS LIKE A VERY COMMON PROBLEM! *JB
Jan 02, 2007
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
ON DEC. 08, 2005 THE WASHER FLUID LIKE BLINKED RAPIDLY AND LOUDLY FROM WHAT SOUNDED TO BE A RELAY UNDER THE DASH. THE AIRBAG LIGHT CAME ON AND THE SPEEDOMETER STOPPED WORKING. THE DEALER ADVISED ME THAT THE TRUCK WAS ATTEMPTING TO START ITSELF. DEALER REP NAME IS GARY WELLS AT BONDY'S FORD IN DOTHAN, AL. *JB
Dec 09, 2005
SERVICE BRAKES, HYDRAULIC,TIRES
1 complaint
DT: ON JUNE 27, 2005 WHILE DRIVING ABOUT 65 MPH THE CONSUMER HEARD A NOISE. AND UPON STOPPING, THE CONSUMER NOTICED THE SPARE TIRE FELL OFF. NO DAMAGE TO THE VEHICLE WAS REPORTED. THE CABLE BROKE COMPLETELY OFF, AND THE TIRE WAS GONE. OWNER CALLED FORD, AND THEY WERE NOT CONCERNED.*AK THE BRAKE LINE RUPTURED. *JB
Aug 01, 2005
ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS,EQUIPMENT
1 complaint
DT:CONSUMER STATED THAT SINCE T SHE BOUGHT VEHICLE IT HAD ELECTRICAL PROBLEMS. DEALER TOLD CONSUMER HAD CONSUMER TO TAKE VEHICLE TO A SPECIAL SHOP, THEY WOULD TRY TO FIGURE OUT THE PROBLEM. CONSUMER SAID THAT WITHIN THE FIRST THREE MONTHS VEHICLE HAD TWO IGNITION SWITCHES INSTALLEDT HAT CONSUMER DID NOT HAVE TO PAY FOR. VEHICLE HAD SEVERAL OTHER ELECTRICAL PROBLEMS. CONSUMER SAID THAT WITHOUT THE KEY IN IGNITION THE WINDSHIELD WIPERS /RADIO CAME ON, AND THE AIR BAG DEPLOYED. SOMETIMESM THE WINDOWS WOULD NOT ROLE BACK UP AFTER BEING ROLLED DOWN. CONSUMER ARRIVED HOME AFTER DRIVING VEHICLE ALL DAY. CONSUMER PARKED AND WENT INSIDE THE HOUSE. ABOUT FIVE MINUTES LATER, FOUND OUT THAT VEHICLE WAS ON FIRE. FIREMEN STATED THEY COULD NOT TELL WHAT CAUSED THE FIRE.*AK
Jun 20, 2005
EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING 50 MPH, THE DRIVER NOTICED THAT THE HEADLIGHTS WERE INOPERATIVE. THIS CAUSED THE DRIVER POOR VISIBILITY. THE VEHICLE WAS TAKEN TO A BODY SHOP FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE MULTIFUNCTION SWITCH NEEDED TO BE REPLACED. *NM COMBO SWITCH WAS REPLACED. CONSUMER WAS CONCERNED THAT THE DEACTIVATION SWITCH, WHICH WAS KNOWN TO CAUSE FIRES, WAS NOT RECALLED FOR HER VEHICLE. *TT
Feb 18, 2005
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR
1 complaint
ABS BRAKING SYSTEM INTERMITTENTLY ENGAGES WHILE DRIVING, RESULTING IN VEHICLE NOT BEING ABLE TO STOP. DEALER HAS BEEN CONTACTED. NO RESULTS, DEALER COULDN'T FIND ANY PROBLEM, REPLACED WHEEL SENSOR, NO RESULT AS WELL. IT HAPPENS WHILE LOE SPEED DRIVING ONLY.THIS IS A DAILY ROUTINE. *AK
Feb 08, 2005
PARKING BRAKE,ELECTRICAL SYSTEM
1 complaint
PARKING BRAKE ON 1997 EXPEDITION FALL TO PIECES, REPLACED BOTH E-BRAKE ASSEMBLIES. *BF THE CONSUMER STARTED USING THE PARKING BRAKE SINCE HIS DRIVEWAY CONTAINED A SLOP, UNTIL ONE DAY WHEN HE BACKED OF OUT OF A PARKING SPOT, THE VEHICLE BEGAN TO MAKE FUNNY NOISES. THE NEXT DAY THE VEHICLE BEGAN TO MAKE GRINDING NOISES AND STARTED TO VIBRATE BADLY. THE VEHICLE WAS TOWED AND THE CONSUMER WAS INFORMED BY THE DEALER THAT IT WAS A KNOWN PROBLEM, BUT FORD WOULD NOT FIX IT FOR FREE. THE STARTER WAS REPLACED. *JB
Jan 26, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES,SEATS
1 complaint
PAINT AND FINISH ON ROOF OF VEHICLE PEELING, CRACKING, FLAKING OFF - OXIDATION FROM RUST, RUINING ENTIRE OUTER CAR SURFACE - HAVE BEEN ADVISED THAT PRIMER COAT WAS EITHER MISSED OR SKIMPED DURING THE PRODUCTION PROCESS... FORD WILL NOT ADDRESS THIS ISSUE - ONE MALE REP FROM FORD STATED: "THE PAINT JOB IS ONLY SUPPOSED TO LAST 2 YEARS" NOT AN ACCEPTABLE ANSWER...ALSO, CHILD SAFETY LOCKS ENGAGE THEMSELVES, THUS PREVENTING OCCUPANTS IN REAR SEATS TO EXIT VEHICLE, CAN CAUSE INJURY OR DEATH IN AN EMERGENCY SITUATION... ALSO, VEHICLE REAR WHEELS AND OR AXELS "CHATTER" AT LOW SPEED TURNS... ALSO, AN AUDIBLE HUM IN VEHICLE AT NORMAL HIGHWAY SPEEDS...ALSO, AUDIBLE SQUEAKING FROM INTERIOR SIDE PANELS...FORD DEALER STATES: CAUSE CANNOT BE LOCATED...ALSO, LEATHER SEATS HAVE CRACKED AND SHOW SIGNS OF ABNORMAL WEAR - THIS IS APPARANT IN ALL LEATHER SEAT COVERINGS BUT ESPECIALLY IN THE FRONT "BUCKET" OR "CAPTAIN" SEATS...FORD STATES WARRANTY FOR VEHICLE NO LONGER COVERS -ENGINE HAS HAD SEVERAL EPISODES OF "MISFIRING" OF "REVVING" ON IT'S OWN - HAS BEEN EXPLAINED AWAY AS A "COMPUTER" PROBLEM OR A "SENSOR" PROBLEM - ALWAYS AT COST TO CONSUMER..."CHECK ENGINE" LIGHT HAS COME ON ON NUMEROUS OCCASIONS, USING PREVIOUS EXPLANATIONS AS STATED PREVIOUSLY. HAVE NUMEROUS INVOICES FOR REPLACEMENTS OF SENSORS, COMPUTER CHIPS, ETC.*AK
Aug 30, 2004
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
I OWN 1997 FORD EXPEDITION 4.6L 2WD AND HAVE HAD A FEW INSTANCES WHERE I THINK WATER HAS LEAKED THROUGH THE WINDSHIELD. THE WATER IS LEAKING SOMEWHERE ON THE DRIVER SIDE. IT IS CAUSING THE RADIO TO TURN ON AND STAY ON WITHOUT THE KEYS IN THE IGNITION. IT ALSO CAUSES THE AIRBAG LIGHT TO COME ON SO I DO NOT KNOW IF THERE IS A REAL PROBLEM OR NOT. THE WINDSHIELD WASHER FLUID LIGHT COMES ON ALSO. I AM AFRAID THIS MIGHT TRIGGER SOME EXTREMELY DANGEROUS REACTION WHILE DRIVING IF THE WRONG THING GETS WET. I WOULD HAVE IT FIXED BUT I DO NOT KNOW WHAT IS WRONG WITH IT. I TOLD THE DEALER BUT THEY COULD NOT FIGURE IT OUT BECAUSE IT DRIED AND STOPPED. THIS HAS HAPPENED A FEW TIMES IN THE LAST TWELVE MONTHS. I HAVE READ ON THIS SITE I AM NOT THE ONLY ONE WITH THIS PROBLEM. I DO NOT HAVE THE MONEY TO REPLACE ALL THE MOLDING AND GLASS. PLEASE HELP. *AK
Mar 18, 2004
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
1 complaint
I HAVE OWENED A 1997 FORD EXPEDITION FOR 1 YEAR. IN THIS TIME I HAVE HAD THE SAME PROBLEM TWICE. THE SPARK PLUGS COME LOOSE FROM THE PISTON HEAD AND ARE BLOWN OUT AND DAMAGE THE COIL PACK. THERE IS THEN UN-BURNT FUEL COMING FROM THE PISTON CHAMBER AND THE SPARK PLUG IS STILL FIRING WITH THE POSSIBLITY OF A FIRE. THE DEALERSHIP HAS TOLD ME THAT THIS IS A KNOWN AND ADDRESSED ISSUE BY FORD MOTOR COMPANY, BUT FORD WILL ONLY PAY FOR REPAIRS UPTO 75,000 MILES. THIS LAST TIME THIS HAPPENED IT DAMAGED THE HEAD AND WILL REQUIRE MAJOR REPAIRS. I AM MOSTLY CONCERNED WITH THE FIRE SAFTEY AND BELIEVE THAT THIS SHOULD BE A MANDITORY RECALL.*AK
Feb 16, 2004
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
FRONT BRAKE ROTORS FAILURE. *LA
Nov 23, 2003
STEERING,EXTERIOR LIGHTING
1 complaint
CONSUMER STATED THAT STEERING MADE A CLICKING SOUND,AND HEADLIGHTS MALFUNCTIONED. ALSO, HIGH BEAM LIGHTS DID NOT WORK UNLESS CONSUMER HELD THEM . CONSUMER WILL BE TAKING VEHICLE TO THE DEALER FOR IT TO BE CHECKED OUT.*AK
Oct 29, 2003
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
WHILE DRIVING AT 40 MPH, THE DRIVER APPLIED THE BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE MECHANIC INDICATED THAT THE STEEL LINE RUSTED AND WAS ALLOWING BRAKE FLUID TO LEAK. *AK THE FIRST INCIDENT,THE BRAKE LINE FROM THE MASTER CYLINDER RUSTED THROUGH AND THEN ON THE THIRD OCCASION THE POWER STEERING LINE FROM PUMP TO RESERVOIR RUSTED THROUGH. *SCC *JB
Oct 27, 2003
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
SPARK-PLUG BLEW OUT OF ALUMINUM HEAD ON A 97' FORD EXPEDITION WITH 155,000 MI. PAID $4500.00 FOR A NEW "IMPROVED"RE-BUILT ENGINE. SPARK-PLUG BLEW OUT AGAIN WITH 1,000 MI. ON NEW ENGINE. FORD WILL NOT TALK TO US; WE WOULD LIKE SOME ANSWERS AS WE WERE TOLD THE "IMPROVED" DESIGN ADDRESSED THE PROBLEM OF THE SPARK-PLUGS ONLY HAVING THREE(3) THREADS HOLDING IT ONTO THE ALUMINUM HEAD. *NLM
Jun 19, 2003
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY
1 complaint
WHEN I TAKE OFF THE GAS IS STICKY AND TAKES ALOT TO GET IT GOING, WHEN TURNING FROM STOP MY REAR END VIBRATES LIKE IT'S GOING TO FALL OFF. AREADY HAD THE TRANSMISSION REPLACED BY THE DEALER SHIP I GOT THE CAR FROM. DRIVER SIDE WINDOW CLUNKS WHEN ROLLING DOWN, MOTOR MAKES A KNOCKING NOISE WHEN COLD. I JUST DON'T EXPECT THIS KIND OF PROBLEMS WHEN YOU PAY ALOT OF MONEY FOR A NICE CAR.*AK
Jun 11, 2003
LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
1 complaint
DOOR AJAR AND OVERHEAD LIGHTS COME ON AND STAY ON APPROXIMATELY 10 MINUTES AFTER VEHICLE HAS STARTED WITHOUT ANY DOORS BEING OPENED.*AK THE LIGHT IS ILLUMINATED ALL THE TIME AND CONSUMERS DAUGHTER NEARLY FELL OUT OF THE CAR WHEN THE DOOR WASN'T SHUT. THE LIGHT WAS IGNORED BECAUSE IT IS ON ALL THE TIME. *JG
Jun 24, 2002
STEERING,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
I AM GETTING IN TOUCH WITH YOU TO LET YOU KNOW ABOUT A VERY SERIOUS PROBLEM WITH THE AFTER MARKET STEERING EXTENSION DEVICE PUT ON ALOT OF HANDICAPPED VEHICLES, THIS PART IS PUT ON THESE CARS AND TRUCKS TO HELP ASSIST THE DRIVER IN TURNING THE STEERING WHEEL . THE PROBLEM WITH THIS PART IS THAT IS NOT SAFE . WHEN THE STEERING WHEEL IS TAKEN OFF OF THE SPLINED SHAFT THE NEW PIECE IS PUT ON AND DOES NOT EVEN HAVE A SPLINED CENTER TO FIT TIGHT ON THE SHAFT AND THE ONLY OTHER THING TO HOLD IT TIGHT IS 2 SET SCREWS. IF ONE OF THESE SET SCREWS WOULD WORK LOSE OR IF THE STEERING WHEEL WERE TURNED TO HARD THESE SET SCREWS WOULD WORK LOOSE AND THE STEERING WHEEL WOULD TURN BUT THE WHEELS WOULDN'T , OR THE OTHER WAY AROUND . I HAVE TALKED TO A AUTO REPAIR SPECIALIST ALONG WITH THE HEAD MECHANIC SUPERVISOR AT A FORD DEALERSHIP AND BOTH MEN SAID THAT THIS PART IS NOT VERY SAFE AND THEY WOULD NT WANT IT ON THEIR CAR OR TRUCK , I ALSO TALKED TO THE PERSON WHO INSTALLED THIS PART HE NO LONGER USES THIS ALUMINUM PART BECAUSE IT IS NOT STRONG ENOUGH FOR THIS KIND OF STRESS THAT A STEERING WHEEL GOES THROUGH . I HOPE THAT YOU CAN MAKE THESE PARTS REPLACED BY THE COMPANIES SO THAT NO ONE WITH A MODIFIED HANDICAPPED STEERING COLUMN EXTENSION DOES NOT GET KILLED OR KILL SOMEONE ELSE , I WAS LUCKY TO FIND IT EARLY BUT MAYBE SOME ONE ELSE WON'T BE. THANK YOU SINCERELY [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Feb 15, 2002
SERVICE BRAKES, HYDRAULIC,WHEELS
1 complaint
VEHICLE WAS GOING 10-12MPH AND WHEN PULLING INTO HOME DRIVEWAY BOLT FROM CALIPER ASSEMBLY DROPPED OUT. THIS CAUSED ALUMINUM WHEEL TO EXPLODE. DEALER WAS CONCERNED REGARDING THIS INCIDENT.*AK
Sep 19, 2001
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
ENGINE CHECK LIGHT IS ON, RPM'S ARE AT 0.5 AND WHEN I COME TO A NEAR OR COMPLETE STOP THE VEHICLE SHUTS OFF. WHEN I TOOK THE VEHICLE TO MIDAS, THERE WERE 3 OTHER EXPEDITIONS, SAME YEAR AND NEAR MILEAGE AS MINE WITH THE EXACT PROBLEM. *AK
Sep 07, 2001
EXTERIOR LIGHTING,VISIBILITY
1 complaint
MULTI-FUNCTION SWITCH WHICH CONTROLS WINDSHEILD WASHERS AND WIPERS HAS FAILED 5 TIMES IN LESS THAN 5 YEARS AND THE RESULT OF THE FAILURE IS THE INABILITY TO ACTIVATE THE WASHER SYSTEM. AT ANY GIVEN TIME, IF THE WINDSHEILD BECOMES FOULED, I DO NOT KNOW IF I WILL BE ABLE TO CLEAN IT OR IF MY VISION WILL BE SERIOUSLY IMPAIRED.*AK
Jul 13, 2001
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
WHEN MAKING RIGHT HAND TURNS VEHICLE INTERMITTENTLY ACTS LIKE BACK IS INDEPENDENT FROM FRONT. WHEN COMING TO A STOP, VEHICLE BUCKS AND DRAGS. DEALER INFORMED CONSUMER THAT MOTOR, REAR SWAY BAR LINK, FORWARD DRIVE SHAFT AND SPEED SENSOR NEEDED TO BE REPLACED. *AK
Jun 28, 2001
AIR BAGS,SEATS
1 complaint
REAR ENDED WHILE SITTNG STILL AND WAS HIT AT 45 MPH. AIR BAGS DIDN'T DEPLOY WHEN HE RAN ME INTO THE CAR IN FRONT OF ME AND SHOVED MY BUMP[ER UNDER 3 INCHES. ALSO THE FRONT SEAT BROKE BACKWARD ON IMPACT THIS WAS SECOND TIME.
Jun 07, 2001
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
WHILE DRIVING VEHICLE ENGINE CHECK LIGHT COMES ON AND REMAINS ON. THIS CAUSES VEHICLE TO ACT AS IF IT'S GOING TO STALL OUT WHEN ITS IDLING TOO LONG AT STOP LIGHTS OR STOP SIGNS. HAS HAPPENED SO FAR 5 TIMES. HAD TAKEN TO DEALERSHIP 4 TIMES, EACH TIME MECHANIC REPLACED A COIL PACK. LIGHT WOULD GO OUT, BUT AFTER 2 WEEKS WOULD RETURN AGAIN. *AK *SLC
Jun 01, 2001
PARKING BRAKE,POWER TRAIN
1 complaint
WHEN KEY IS BETWEEN OFF AND ON SHIFT LEVER CAN BE MOVED OUT OF PARK AND EMERGENCY BRAKE CANNOT STOP VEHICLE FROM ROLLING BACKWARDS. PLEASE PROVIDE FURTHER INFORMATION.*AK
May 02, 2001
INTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
THE DOOR AJAR LIGHT AND DOME LIGHT COMES ON AND STAYS ON FOR 1 HOUR+ AND THE RUNNING BOARD LIGHTS ALSO STAY ON. BEEN BACK TO DEALER 4 TIMES AND STILL NO SOLUTIONS.*AK
Apr 09, 2001
STEERING,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
HAD TAKEN VEHICLE AT LEAST 3 DIFFERENT TIMES TO DEALER FOR NON WORKING RADIO. AFTER 3RD TIME DASHBOARD STARTED SMOKING. COULD SMELL RUBBER & PLASTIC. WENT BACK TO DEALERSHIP. MECHANIC INDICATED WOULD NEED TO REWIRE & THEN REGROUND THE WIRES. HAD ALSO CLAIMED PENNY IN RADIO CAUSED ELECTRICAL SHORT. DUE TO ALARM GOING OFF, KEY COULD NOT BE USED. VEHICLE COULD NOT BE STARTED. MECHANIC COULD NOT RESOLVE ISSUE OF ELECTRICAL SYSTEM & INDICATED IT WAS DRIVER'S PROBLEM. *AK
Jan 02, 2001
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR,AIR BAGS
1 complaint
WOULD BE DRIVING VEHICLE & APPLYING BRAKES (ABS) & PEDAL WOULD PULSATE. VEHICLE WOULD FAIL TO STOP. PROBLEM IS INTERMITTENT. ABS LIGHT KEPT COMING ON AND STAYING. WOULD ONLY GO OFF WHEN VEHICLE IS NOT ON. TOOK TO DEALERSHIP & WAS INFORMED TSB ON VEHICLE & IT WAS OUT OF WARRANTY, BY 5 WEEKS WITH ONLY 4163 MILES. *AK THE VEHICLE IS USED TO PULL BOAT, AND HAS EXTREMELY POOR FUEL MILEAGE .THIS VEHICLE HAD TWO BRAKE FAILURES DUE TO BAD SENSORS. THE MANUFACTURER INSTALLED DEFECTIVE SINSORS WHICH ARE SAFETY HAZARD BUT REFUSES ADMIT. *YH
Aug 07, 2000
SUSPENSION,SERVICE BRAKES, HYDRAULIC,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
TURNING RT AFTER A STOP, I BEGAN TO ACCELERATE. INSTANTLY THE VEHICLE BEGAN TO LISP TO THE LEFT AND TRAVEL ACROSS THE CENTER LANE. APPLYING THE BRAKES I COULD NOT TURN BACK INTO THE RT LANE. THE LEFT DRIVERS MIRROW WAS RIPPED OFF AS IT CLIPPED A NEIGHBORS LAWN POLE. STANDING I STILL COULD NOT TURN THE VEHICLE. IT STOPPED. NOT ABLE TO EXIT THE DRIVERS DOOR, I DID THE PASSENGERS. INSPECTING, THE LEFT FRONT WHEEL WAS GONE. TOWED TO BEAUDRT FORD THE VEHICLE HAD TWICE THE DAMAGE AS AT THE SCENE. ( PICTURES WERE TAKEN AT BOTH PLACES). ASK IF THERE WERE ANY RECALLS, I WAS TOLD NO, 4 TIMES. THIS IS UNTRUE. I HAVE BEEN FORCED TO ALLOW BEAUDRY TO FIX MY VEHICLE AS THEY TELL ME THEY CANNOT GET ANY FORD ENGINEERS TO INSPECT THE CAR. THIS SUV FELL APART. 152,000 OF THE SAME YEAR 4X4S WERE RECALLED. *AK
Jul 06, 2000
SERVICE BRAKES, HYDRAULIC,VISIBILITY
1 complaint
WAS DRIVING VEHICLE & APPLIED BRAKES TO SLOWDOWN. BRAKES FAIL TO CATCH & HIT A MOPED. WAS PLENTY OF DISTANCE FOR STOPPING. WAS THIRD SET OF BRAKES ON VEHICLE. WINDSHIELD WIPERS ARE NOT WORKING LIKE THEY SHOULD. PROBLEM IS INTERMITTEN. TOOK VEHICLE TO DEALER & MECHANIC INDICATED THE ABS BRAKES ARE OKAY. WIPERS CAN BE REPAIRED.*AK
Jul 05, 2000
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
WE WERE INFORMED BY RITAR FORD THAT THE REASON THE ENGINE" CHECK LIGHT CAME ON ,WAS CAUSED BY WATER DRIPPING FROM THE AIR CONDITIONER LINE ONTO THE OXYGEN SENSOR. WE WERE ALSO INFORMED THAT T.S.B.# 00-1-7 WOULD ALLEVIATE THE PROBLEM BY RE-ROUTING THE LINE SO THE WATER WOULD NOT DRIP ON THE OXYGEN SENSOR . HOWEVER EVEN THOUGH WE PURCHASED E.S.P. (EXTENDED WARRANTY PROTECTION) THIS REPAIR WAS NOT COVERED BECAUSE WE EXCEEDED 36,000 MILES. I FEEL AS WE WERE "RIPPED-OFF BEING ASKED TO PAY FOR A OBVIOUS ENGINEERING SHORTFALL BY FORD MOTOR COMPANY . ASIDE FROM THE ENGINEERING PROBLEM, A PONTENTAL ENVIROMENTAL PROBLEM IS POSSIBLE DUE TO THE FAILURE OF THE OXYGEN SENSOR. *AK
Mar 22, 2000
STRUCTURE,INTERIOR LIGHTING
1 complaint
THE DOOR JAM SWITCH FAILED TO WORK PROPERLY. THE SWITCH SENSORS THINKS DOOR IS OPEN WHEN IT'S NOT. ALSO, DOME LIGHT IN FRONT WOULD REMAIN ON & WOULD RUN THE BATTERY DOWN. TOOK VEHICLE TO DEALERSHIP & MECHANIC INDICATED THE PROBLEM WAS REPAIRABLE, BUT NOT UNDER WARRANTY.
Jan 27, 2000
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VISIBILITY,SEATS,CHILD SEAT,UNKNOWN OR OTHER
1 complaint
BRAKES WERE SQUEAKY AND FELT SPONGY, ADDRESSED TWICE, ROTORS WERE OUT BY -0.05. ENGINE EXIHIBIT 'PISTON SLAP' DOCUMENTED FROM DAY ONE, DEALER STATED IT MAY BE ATTRIBUTED TO OCTANE LEVEL, INFORMED BY SECOND DEALER TO DOWNSHIFT, THAT IT WILL NOT HARM ENGINE, ROAD TEST BY TECHNICIAN DIAGNOSED THE PCM WAS ADJUSTING TO LOAD!!NOWHERE TO SECURE CHILD SEAT IN THIRD ROW.HEATER REPLACED TWICE WITH WINDOWS FOGGING CREATING POOR VISIBILITY.SECOND ROW SINGLE SEAT FELL BACK UPON ACCELERATION,KNOCKING PASSENGER'S HEAD BACK, WAS STUCK AND WOULD NOT RESET UNTIL PUSHED VERY, VERY HARD. INTERIOR DASH AND HEADLINER SQUEAKS, HORSESHOE MOLDING TABS AROUND STEREO WORE THROUGH AND RATTLES
Oct 23, 1999
SUSPENSION,VISIBILITY,SEATS
1 complaint
VEHICLE DRIFTS TO THE RIGHT, ALIGNED REPEATEDLY AND RE-CHECKED, CONTINUES TO DRIFT, CREATED OUTSIDE WEAR ON DRIVE TIRES. REAR WIPER FAILED DURING RAIN STORM. POWER MIRROR WORKS INTERMITTENLY. POWER WINDOWS DO NOT OPERATE WHEN KEY IS OUT MAKING IT DANGEROUS TO EXIT IN AN EMERGENCY. WINDSHIELD WIPER WORKED SPORADICALLY, REPLACED MULTI-FUNCTION SWITCH AS PER RECALL. DRIVER'S POWER SEAT 'CLUNKS' WITH MEDIUM TO HARD STOP OR ACCELERATION, MAKING IT DIFFICULT TO STEER.
Oct 23, 1999
SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
REAR SWAY BAR FELL OUT OF BUSHING, MAKING DIFFICULT TO CONTROL. ENGINE HAS ROUGH IDLE.ROOF RACK FELL OFF DUE TO SCREWS THAT HOLD RACK TO ROOF WERE NOT INSTALLED.EXTERIOR MOLDINGS AND GLASS TRIM DISCOLORED.PASSENGER POWER WINDOW STICKS AND SQUEAKS.SERPENTINE BELT NOISY UPON COLD MORNING STARTS.
Oct 23, 1999
STEERING,SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
HOOD LIGHT CONNECTION FAULTY.'CLUNK' GOING OVER MODERATE BUMPS DUE TO SUSPENSION CONCERN-DEALER SAID IT WAS BECAUSE MY GAS TANK WAS 3/4 FULL AND IT WAS 'SLOSHING' AROUND.TECHNICIAN DESCRIBED A 'TRANSMISSION CHATTER' BUT WAS UNABLE TO DETERMINE CAUSE.STEERING WHEEL HAS 1/2 INCH OF PLAY.***OUR VEHICLE HAS HAD 42 REPAIRS, 38 REPAIR DAYS, 36 PAGES OF WARRANTY WORK AND OVER $10,000(CDN) IN WARRANTY COSTS. IT HAS 6 WARRANTY REPAIRS PENDING (PLUS A REPEATED REQUEST TO ADDRESS THE DOCUMENTED 'PISTON SLAP'). WE ARE CURRENTLY SLATED FOR ARBITRATION WITH CAMVAP OCTOBER 27, 1999. FEEL FREE TO CONTACT US. WE ARE SIMPLY FED UP! REGARDING THE SIGNATURE CARD, IF IT IS APPLICABLE FOR CANADA PLEASE FORWARD US A CARD. IF WE CAN BE OF ANY ASSISTANCE PLEASE LET ME KNOW.
Oct 23, 1999
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER
1 complaint
FUEL PUMP AND SENDER FAILED CAUSING THE NOZZLE TO SHUT OFF AND THE VEHICLE NOT TO COMPLETELY FILL UP. NLM
May 07, 1999
AIR BAGS,SEAT BELTS,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
WHEN BRAKES WERE DEPRESSED THE ACCELERATOR FLOORED ITSELF, PASSENGER WITNESSED FOOT ON BRAKE AND NOT THE THROTTLE. PASSENGER SIDE SEAT BELT DID NOT WORK, AND NOT AIR BAGS DEPLOYED. THE VEHICLE FRAME WAS BENT FROM THE CRASH.
Mar 16, 1999
STEERING,SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER
1 complaint
WHILE EXITING A BUSY FREEWAY STEERING LOCKED UP, CAUSING VEHICLE TO LOSE CONTROL. ALSO ABS BRAKES FAILED, AND ENGINE CHECK LIGHT CAME ON/OFF. *AK
Feb 10, 1999
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE
1 complaint
BRAKES FAILED, EMERGENCY BRAKES FAILED.
Oct 15, 1998
STEERING,ENGINE AND ENGINE COOLING
1 complaint
WHILE DRIVING VEHICLE ENGINE SHUT DOWN . CAUSE OF PROBLEM DEFECTIVE CRANKSHAFT SEAL. ALSO TIE ROD END WAS NEVER CONNECTED TO VEHICLE AT THE FACTORY. *AK
Sep 08, 1998
POWER TRAIN,AIR BAGS
1 complaint
DRIVER LOST CONTROL OF VEHICLE, RAN OFF THE ROAD INTO AN EMBANKMENT AND DRIVER WAS EJECTED OUT OF VEHICLE. THE AIRBAG DIDN'T DEPLOY. ALSO, TRANSMISSION SHIFT INDICATOR HAS A LOT OF PLAY AND IS OFF WHEN SELECTING A GEAR. *AK
Sep 08, 1997
STEERING,SERVICE BRAKES, HYDRAULIC,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
WHILE ATTEMPTING TO PULL INTO A PARKING LOT DRIVER STEPPED ON BRAKE AND VEHICLE ACCELERATED OUT OF CONTROL, CRASHING INTO A BANK. DRIVER'S SHOULDER HARNESS DID NOT WORK, AND AIR BAG FAILED TO DEPLOY, RESULTING IN AN INJURY. *AK
Aug 21, 1997
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
THE CONSUMER HAPPROACHED AN INTERSECTION OTHER VEHICLE RAN A STOP, APPLIED ABS BRAKES AND COLLIDED WITH OTHER VEHICLE, THE AIR BAGS DIDN'T DEPLOY. *AK
Dec 31, 1996
Frequently Asked Questions
How many problems does the 1997 FORD Expedition have?
The 1997 FORD Expedition currently has 906 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 1997 FORD Expedition?
The most common problems reported for the 1997 FORD Expedition are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 1997 FORD Expedition problem data come from?
All problem and complaint data for the 1997 FORD Expedition comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - FORD Expedition
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2001 Problems
2000 Problems
1999 Problems
1998 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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