1999 FORD Expedition Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
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Complaints Reported
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Complaints by Component
ENGINE AND ENGINE COOLING
223 complaints
1999 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO VEHICLE BLOWN SPARK PLUGS. *SMD THE CONSUMER STATED WHILE DRIVING, THE SPARK PLUG BLEW OUT THE CYLINDER#8. *JB UPDATED 09/21/15*LJ THE CONSUMER STATED THE VEHICLE LOST POWER AND EVENTUALLY STALLED. UPDATED 09/24/15*JB
Jul 08, 2015
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 45 MPH, THE BOLTS FROM THE EXHAUST MANIFOLD RELEASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE EXHAUST MANIFOLD AND BOLTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
Feb 25, 2015
I JUST PURCHASED THIS EXPEDITION AND THE NUMBER 2 SPARK PLUG EJECTED FROM THE ENGINE DESTROYING THE COIL PACK AND STRIPPING THE THREADS. I HAVE READ ALOT ABOUT THIS AND FEEL THAT FORD SHOULD DO SOMETHING ON THIS ISSUE. SO MANY PEOPLE HAVE SPENT SO MUCH MONEY ON A DESIGN FAILURE THAT FORD DOES NOT WANT TO TAKE RESPONSIBILITY FOR. I HAVE OWNED NUMEROUS FORDS AND I AM VERY DISAPPOINTED IN THIS VEHICLE. SINCE I JUST GOT IT I HOPE THIS DON'T HAPPEN AGAIN. IT SHOULD BE RECALLED. *TR
Feb 17, 2012
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL VIBRATION FROM THE MOTOR WHICH WAS STRIPPING THE SPARK PLUGS. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND ALSO ADVISED THAT SHE PURCHASE A SPARK PLUG KIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 135,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 134,500.
Nov 03, 2011
THE SPARK PLUG EJECTED FROM BLOCK BREAKING ELECTRONIC COIL. TWO WEEKS LATER HAPPENED AGAIN THEN AFTER A HEILCOIL WAS INSTALLED AND ON 10/15/2011 SAME HAPPENS FOR THE THIRD TIME. *TR
Oct 16, 2011
+ 218 more complaints for this component
TIRES
193 complaints
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION WITH COOPER DISCOVER LFX TIRES WITH DOT NUMBER 4909. THE CONTACT STATED THE REAR PASSENGER SIDE TIRE WAS REPLACED TWICE. THE CONTACT HAD A REAR ALIGNMENT PERFORMED ON THE TIRE, BUT THE SIDE WALLS BURST ON EACH TIRE. THE CONTACT HAD THE SAME TIRE PLACED ON THE VEHICLE BY THE MANUFACTURER AFTER THE ORIGINAL ONE SPLIT. THE FAILURE MILEAGE WAS 250,000.
Aug 01, 2011
TL*THE CONTACT OWNS A 1999 FORD EXPEDITION EQUIPPED WITH FIRESTONE WILDERNESS P265/70/R16 DOT8X72 TIRES. THE CONTACT STATED THAT THE DRIVERS SIDE REAR TIRE BLEW OUT WHILE DRIVING 65 MPH, CAUSING THE VEHICLE TO CRASH INTO A CEMENT DIVIDER. THE CONTACT SUFFERED INJURIES TO THE FACE AND MOUTH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 127,000.
Jun 10, 2011
WELL ME AND SOME OF MY FAMILY MEMBERS WAS HEADING TO DESTINE WE WAS ON I-10 SOUTH WHEN THE COVERING OF THE TIRE CAME OFF AND BENT THE FINDER. *TR
Jul 01, 2009
PURCHASE 4 NEW INTERCO TSL/THORNBIRD TIRES ABOUT 1 1/2 YEARS AGO. PURCHASED IN MURRIETA CA AT THE TIME OF RESIDENCE. JUNE 2008 MOVED TO YUMA AZ. ON 9/2/08 A BIG CHUNK BLEW OUT THE CENTER OF THE TIRE IN TUCSON AZ. CONTACTED RAMONA TIRE VIA EMAIL. EXPLAINED WHAT HAPPEN . THEY WERE SUPPOSE TO GET BACK IN TOUCH WITH ME TO TELL ME WHO TO TAKE IT TO. NEVER RETURNED A MESSAGE. ON 11/28/08 ANOTHER TIRE DID THE SAME THING. *TR
Jan 12, 2009
MY FORD EXPEDITION WAS OUTFITTED A LITTLE OVER 3 YEARS AGO WITH GOODYEAR WRANGLERS BY FORD DUE TO THE FIRESTONE TIRE FAILURE. RECENTLY, WHILE WASHING THE VEHICLE I NOTICED FAILURE IN THE SIDEWALL OF THE DRIVER'S SIDE REAR TIRE. ALL AROUND THE RIM APPROXIMATELY 1/2 TO 3/4" FROM THE RIM THERE ARE CRACKS IN THE RUBBER SIDEWALL OPENING UP AS THE EARTH DOES DURING AN EARTHQUAKE. THESE ARE APPROXIMATELY 2-3" LONG AND A LITTLE OVER 1/8" DEEP SO FAR. THIS IS HIGHLY UNUSUAL FOR THREE YEAR OLD TIRES. THESE WILL BE REMOVED BEFORE THE NEXT LONG TRIP AS I WILL NOT WAIT FOR FAILURE AND PUT MY OR MY FAMILY IN DANGER. *JB
Dec 28, 2006
+ 188 more complaints for this component
VISIBILITY
101 complaints
MY SIDEVEIW MIRRORS KEEP LOSING THE REFLECTIVE MIRROR. I HAVE REPLACED THEM BEFORE AND AFTER A WHILE THE NEW MIRRORS DO THE SAME THING OVER TIME. *KB
Dec 30, 2011
TL*THE CONTACT OWNS A 1999 FORD EXPEDITION. THE REAR VIEW MIRRORS ON THE PASSENGER AND DRIVER DOORS HAVE DETERIORATED. THE CONTACT HAS POOR VISIBILITY WHEN DRIVING IN ONCOMING AND INCOMING TRAFFIC. HE HAS NOT YET NOTIFIED THE MANUFACTURER TO REPORT THE DEFECT. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT HE WOULD NEED TO NOTIFY THE MANUFACTURER. THE CURRENT MILEAGE WAS 79,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Jan 11, 2008
THE REFLECTIVE MATERIAL FOR THE DOOR MIRRORS FAILS ON 1999 FORD EXPEDITIONS. *JB
Jan 15, 2007
SINCE ABOUT 2002 THE REFLECTIVE MATERIAL ON BOTH REAR VIEW MIRRORS HAS ALOT OF CRACKING. UNABLE TO VIEW CLEARLY. THIS TO ME IS A BIG SAFETY ISSUE. COST FROM FOR FORD TO REPLACE WAS $500.00 EACH SIDE. *NM
Jan 05, 2007
DT*: THE CONTACT STATED THE SILVER WAS COMING OFF OF THE EXTERIOR MIRRORS. THE DEALERSHIP DETERMINED THE MIRRORS NEEDED TO BE REPLACED.
Oct 31, 2006
+ 96 more complaints for this component
ELECTRICAL SYSTEM
85 complaints
BOUGHT A 99 FORD EXPEDITION 5.4 4X4 ABOUT 4 MONTHS AGO. TODAY 1/30/18 WAS DRIVING AND STARTED TO HEAR CLICKING NOISE UNDER DASH THE WINDSHIELD FLUID LIGHT AND 4X4 LIGHT STARTED TO FLASH AS THE SAME TIME AS IT FLASHED I HARD THE CLICKING NOISE THE RADIO THEN TURNED OFF AND THE PASSENGER SIDE WINDOW STOPPED WORKING ALSO FAN BLOWER WILL WORK WITH THE TRUCK IS SHUT OFF. LAST WEEK I HAD SHUT MY FORD EXPO OFF I WENT TO RESTART IT ABOUT A HALF HOUR LATER AND WOULD NOT START BACK UP. THE TRUCK FINILY STARTED ABOUT A HOUR LATER.
Jan 30, 2018
DOME LIGHTS, RUNNING LIGHTS, DOOR AJAR LAMP, ODOMETER LAMP, DOOR AJAR AUDIBLE ACTIVATING INTERMITTENTLY WHILE IN MOTION ON A STREET OR HIGHWAY. SOMETIMES STAYING ON AFTER VEHICLE IS TURNED OFF. COMING ON AT ANYTIME AFTER VEHICLE IS TURNED OFF AND STATIONARY, CAUSING A DEAD BATTERY LEAVING DRIVER, FAMILY AND OCCUPANTS STRANDED.
Jan 31, 2016
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT THE HORN ACTIVATED INDEPENDENTLY. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FAILURE WAS DUE TO A FIRE UNDER THE HOOD TOWARD THE DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED THAT SMOKE AND FLAMES WERE EMITTING FROM THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED. HOWEVER, THE FIRE DID NOT EXTINGUISH RESULTING IN THE VEHICLE EXPLODING. THE MANUFACTURER WAS NOT NOTIFIED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE APPROXIMATE FAILURE MILEAGE WAS 163,000.
May 07, 2015
APPEARS WHEN IT RAINS, THE VEHICLE WILL NOT START. TOOK SAME TO A LOCAL SHOP THAT SPECIALIZE IN ELECTRICAL SYSTEMS. THEY COULD NOT FIND ANYTHING WRONG AND ADVISED THEY WERE AWARE OF WINDSHIELD LEAKAGE. THEY ADVISED THEY DID NOT SEE ANY EVIDENCE OF LEAKAGE. VEHICLE CAN BE DRIVEN SEVERAL MONTHS WITH NO ISSUES, BUT APPEARS TO OCCUR WHEN THERE IS A HEAVY RAIN. UPON REVIEWING OTHER POST, IT APPEARS THIS IS A LONGER EXISTING PROBLEM WITH THE YEAR AND MAKE VEHICLE. *TR
Mar 06, 2015
I HAVE THIS VERY SAME PROBLEM. WHILE VEHICLE IS OFF THE HEATER BLOWERS WILL TURN ON AND RUN BATTERY DOWN. WHILE DRIVING 4X4, WASHER LIGHTS, POWER WINDOWS, RADIO, INTERIOR LIGHTS ALL TURN OFF AND ON. RADIO WORKS WHILE IN PARK BUT, POWERS DOWN WHEN VEHICLE IS PUT IN GEAR. HAVE HAD ISSUES WITH WATER GETTING IN AND RUNNING DOWN DRIVERS SIDE. APPEARS ALOT OF PEOPLE ARE HAVING THE SAME ISSUE. BOUGHT THE VEHICLE IN 2008 JUST STARTED HAVING THESE ISSUES WITHIN THE PAST YEAR STARTED OUT SLOW BUT ARE GETTING WORST AND MORE FREQUENT. NOW MY VEHICLE AFTER JUMP STARTING IT I HEAR A ELECTRICAL NOISE COMING FROM MY STARTER, IT SHUTS THE CAR OFF AND KILLS THE BATTERY. THE CAR WILL ONLY RUN FOR TEN SECONDS OR SO BEFORE IT REPEATS. *TR
Dec 12, 2013
+ 80 more complaints for this component
POWER TRAIN
49 complaints
After I put it in park and turned the engine off the truck started to roll back and it didn't stop until it hit the curb across the street.
Sep 24, 2022
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED, THE GEAR INDICATED IT WAS IN REVERSE AND WHEN PLACED INTO DRIVE, THE GEAR INDICATED IT WAS IN PARK. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE SHIFT CABLE DETACHED FROM THE BRACKET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Jun 23, 2014
HERE IS MY PROBLEM: ABOUT A MONTH AGO, MY 99 EXPEDITION BEGAN TO MAKE A "CLUNKING" NOISE WHILE MAKING SHARP TURNS (LIKE INTO PARKING SPACES). IT IS NOT JUST A NOISE - YOU CAN FEEL IT THROUGH THE STEERING WHEEL AND IT MAKES THE WHOLE TRUCK JERK AROUND. IT IS ALMOST LIKE MY FRONT WHEELS ARE DRIVING OVER GOLF BALL-SIZED ROCKS. THE PROBLEM STARTED VERY SUDDENLY, AND IT IS SOMEWHAT INTERMITTENT - BUT IT IS BECOMING MORE FREQUENT AS TIME GOES ON. I HAD IT IN TO THE FORD GARAGE TWICE NOW, AND IT JUST DOES NOT WANT TO ACT UP WHEN A TECHNICIAN IN THE VEHICLE. SINCE I CAN'T ALWAYS MAKE IT HAPPEN, I AM INCLINED TO BELIEVE THAT IT IS NOT A MECHANICAL PROBLEM (LIKE A U-JOINT OR CV JOINT). IT IS EITHER REALLY BAD OR NON-EXISTENT. ALSO, I DO NOT NOTICE ANY MAJOR SYMPTOMS WHILE DRIVING IN A STRAIGHT LINE, ALTHOUGH I SOMETIMES DO HEAR A HIGH-PITCHED WHINE FROM THE FRONT END WHILE TRAVELING ABOVE 40 MPH. THIS NOISE IS ALSO INTERMITTENT, AND IT SOUNDS SOMEWHAT LIKE A WHEEL BEARING GOING OUT (THEY CHECKED OUT OK). WHEN I FIRST EXPERIENCED THE JUMPY FRONT END WHILE TAKING CORNERS, I IMMEDIATELY THOUGHT THAT THE TRUCK HAD BEEN SWITCHED INTO 4WD. THE JERKY, CLUNKY BEHAVIOR OF THE FRONT END IS NEARLY IDENTICAL TO HOW THE TRUCK ACTS WHEN YOU RUN IN 4WD ON DRY PAVEMENT. I HAVE PUT THE TRUCK INTO 4WD TO TEST THIS THEORY, AND THE PROBLEM IS SIMILAR, BUT MUCH WORSE WHEN I FORCE THE TRANSFER CASE INTO 4WD. ONE OF THE MOST NOTICEABLE DIFFERENCES IS HOW THE TRUCK ACTS WHEN I FIRST START TO MOVE. IN 4WD, THE TRUCK IS MUCH MORE HESITANT TO START MOVING - IT WILL NOT EVEN CREEP FORWARD IN IDLE. ONCE I START TO MOVE, HOWEVER, THE TRUCK JERKS AROUND JUST LIKE I DESCRIBED ABOVE. *TR
Jun 18, 2013
I PURCHASED A 1999 FORD WINSTAR IN 2005 AND MY TRANSMISSION STARTED TO GO 3 MONTHS AFTER PURCHASE MY WARRANTY HAD EXPIRED AND HAD THE TRANSMISSION REPLACED FOR 1500.00 WHILE SEARCHING YOUR SITE I DISCOVERED MANY DEFECTS AND RECALLS TO MY VAN WHICH I PLAN TO TAKE TO A FORD DEALER. I WANTED TO KNOW IF THERE IS A RECALL FOR 1999 FORD WINDSTAR TRANSMISSIONS. *TR
Dec 17, 2007
I PURCHASED A 1999 FORD WINDSTAR SEL 3 YEARS AGO AND HAVE HAD HELL WITH IT EVER SINCE. THE VEHICLE HAD ONLY BEEN OWNED BY ONE OTHER PERSON AND HE HAD TO PUT A NEW TRANSMISSION IN IT RIGHT OVER 50,000 MILES. @ 130,000 MILES I TOO HAD TO PUT ANOTHER TRANSMISSION IN IT. NOW THE VAN HAS 160000 AND I AM AGAIN HAVING TROUBLE WITH THE TRANSMISSION. THIS IS RIDICULOUS. I THINK THAT FORD HAS DONE A TERRIBLE JOB OF TAKING CARE OF THEIR CUSTOMERS AND THEY ARE LOOSING ME AS A CUSTOMER. I WILL NEVER BUY ANOTHER FORD. *TR
Nov 14, 2007
+ 44 more complaints for this component
SUSPENSION
46 complaints
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE BEGAN SHAKING VIOLENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRAILING ARMS ON THE REAR OF THE VEHICLE WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 190,000.
Nov 25, 2013
REAR SUSPENSION FAILURE WHILE ACCELERATING FROM A STOP. THE REAR DIFFERENTIAL UPPER SUPPORT ARMS BROKE, THE FRONT OF THE REAR DIFFERENTIAL ROTATED UPWARD TO ABOUT A 45 DEGREE ANGLE AND MOVED BACKWARD, THE FRONT OF THE DRIVE SHAFT PULLED OUT APPROXIMATELY 6" BUT DID NOT DISENGAGE, THE TRACK BAR BEHIND THE DIFFERENTIAL WAS IMPACTED AND BENT, THE DRIVERS SIDE REAR SUSPENSION AIR BAG WAS DAMAGED. UPPER AND LOWER SUPPORT ARMS REPLACED, TRACK BAR REPLACED, REAR AIR RIDE SUSPENSION BAG REPLACED, BRACKETS AND HARDWARE FOUND BROKEN REPAIRED, FRONT END ALIGNMENT. SUSPENSION PARTS NOTED AS RUSTED. FUEL TANK STRAPS NOTED AS RUSTED, DRIVE SHAFT OK FOR NOW.
Aug 09, 2011
TL*THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS "LIMPING" AND THE REAR END DROPPED DOWN. THE CONTACT INSPECTED IT AND NOTICED THAT THE FRAME WAS COVERED WITH RUST. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000. UPDATED 01/14/11 *BF UPDATED 03/02/11
Nov 16, 2010
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT THE AIR RIDE SUSPENSION ON THE REAR OF THE VEHICLE FAILED CAUSING THE VEHICLE TO VIBRATE WHEN THE VEHICLE WAS BEING DRIVEN AT VARIOUS SPEEDS. IN ADDITION, THE VEHICLE WAS UNSTABLE WHEN THE CONTACT WOULD ATTEMPT A TURN. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT HE DID NOT LOCATE ANY LEAKS OR FRACTURED COMPONENTS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 99,950.
Nov 15, 2010
TL*THE CONTACT OWNS A 1999 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 60 MPH OVER SMALL BUMPS IN THE ROAD HE HEARD A RATTLE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THE REAR CONTROLS ARMS AND TRACKING BAR WERE RUSTED THROUGH. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 133,000.
Sep 16, 2010
+ 41 more complaints for this component
VEHICLE SPEED CONTROL
45 complaints
TL* THE CONTACT OWNED A 1999 FORD EXPEDITION. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. IT WAS UNKNOWN IF A POLICE OR FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V017000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 220,033.
Sep 03, 2015
MY HUSBAND AND I RETURNED FROM OUR DAUGHTERS HOUSE AROUND 6PM, ALMOST 8PM WE HEARD 2 LOUD BOOMS AND THEN WE LOOKED OUT THE WINDOW AND THE VEHICLE WAS IN FLAMES JUST IN THE FRONT AND SHORTLY AFTER THE TIRES POPPED. THE SUV WAS THEN BLAZING HIGH AT THIS TIME,THEN THE FIRE DEPARTMENT SHOWED UP. AFTER SITTING DOWN AND THINKING A MINUTE WE REMEMBERED THE RECALL CRUISE CONTROL SWITCH ISSUE WITH FORD WHICH A LOT OF PEOPLE REPORTED FIRES HAPPENING. SO NOW WE WONDERING IF THIS HAS ANYTHING TO DO WITH THE RECALL. WE WOULD LIKE SOMEONE TO INVESTIGATE THIS, WE ARE VERY OLD AND THIS WAS OUR ONLY MEANS OF TRANSPORTATION. I DON'T UNDERSTAND HOW A VEHICLE THAT RUNS PERFECTLY FINE AND HAD BEEN OFF A COUPLE HOURS CAN BURST INTO FLAMES IN THE FRONT , I COULD UNDERSTAND MAYBE IF WERE ASSOCIATED WITH THE GAS TANK BUT I'M BAFFLED. PLEASE FEEL FREE TO CONTACT ME! *TR
May 14, 2013
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL FUNCTION ACTIVATED, THE CONTACT STATED SHE APPLIED PRESSURE TO THE BRAKES BUT THE VEHICLE DID NOT STOP. THE CRUISE CONTROL FUNCTION DID NOT DEACTIVATE AND THE CONTACT CRASHED INTO SEVERAL VEHICLES. THE CONTACT SUSTAINED BRUISING AND INJURIES TO THE KNEES AND LOWER BACK. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE UNKNOWN.
Dec 07, 2011
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED WITH THE ENGINE TURNED OFF. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE BUT NOT REPAIRED AND THE FAILURE WAS NOT DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 150,000.
Jun 14, 2011
MY 1999 FORD EXPEDITION CAUGHT FIRE WHILE BEING PARK AND OFF ON MY DRIVE WAY CAUSING DAMAGES TO MY HOME AND PERSONAL INJURIES TO MY 9 MONTH PREGNANT WIFE. *TR
Aug 02, 2010
+ 40 more complaints for this component
SERVICE BRAKES, HYDRAULIC
24 complaints
TL*THE CONTACT OWNS A 1999 FORD EXPEDITION. WHILE DRIVING 25 MPH, HE ENGAGED THE BRAKE PEDAL; HOWEVER, IT EXTENDED TO THE FLOOR TAKING MUCH LONGER TO STOP THE VEHICLE. HE RESEARCHED THIS PROBLEM AND FOUND THAT THERE WAS A RECALL FOR THIS ISSUE. NHTSA CAMPAIGN ID NUMBER: 98V296000, COMPONENT: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES IS RELATED TO THE FAILURE. THE MANUFACTURED STATED THAT HIS VIN DID NOT APPLY TO THE RECALL. THE CONTACT IS AWARE OF THE SAFETY RISK. THE FAILURE MILEAGE WAS 275,950 AND THE CURRENT MILEAGE WAS 276,000.
Aug 31, 2009
TL*THE CONTACT OWNS A 1999 FORD EXPEDITION. AFTER DRIVING THE VEHICLE FOR APPROXIMATELY THREE MINUTES AND THEN PARKING, THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. SHE LIFTED THE HOOD AND NOTICED FLAMES COMING FROM THE DRIVER'S SIDE OF THE VEHICLE. THE FAILURE ORIGINATED AT THE MASTER CYLINDER. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Oct 06, 2008
FAILURE OF REAR BRAKE SUPPLY LINE RUBBING AGAINST STEERING COUPLER, CAUSING REPLACEMENT OF BRAKE LINE. I HAVE SENT A CERTIFIED LETTER TO FORD MOTOR COMPANY ADVISING THEM OF THIS MALFUNCTION, AND HAVE NEVER RECEIVED A REPLY FROM THEM.*AK I CAN FURNISHED A COPY OF THIS LETTER WITH THE PROBLEM OUTLINED IF NEEDED.
May 17, 2007
I HAVE A 1999 EXPEDITION WITH 90,000 MILES. IN EARLY DECEMBER OF 2006, IN HEAVY EVENING TRAFFIC, A CAR SUDDENLY PULLED IN FRONT OF ME AND CAME TO A QUICK STOP. I APPLIED THE BRAKES VERY HARD AND THE PEDAL WENT TO THE FLOOR. I MANAGED TO AVOID HITTING THE CAR THAT STOPPED IN FRONT OF ME, BUT MY BRAKES WERE GONE AND I HAD TO LIMP TO THE SIDE OF THE ROAD. UPON INSPECTION, I FOUND THAT MY BRAKE LINE TO THE LEFT REAR BRAKE HAD CORRODED AND FAILED. I GOT THE VEHICLE HOME AND ON A NEIGHBORS LIFT AND FOUND THAT ALL MY BRAKE LINES HAD CORRODED AND NEEDED TO BE REPLACED. I HAD A SIMILAR PROBLEM WITH THE BRAKE LINES ON MY 1993 ECONOLINE THAT ALSO CORRODED AT ABOUT 90000 MILES. IT APPEARS TO ME THAT THE BRAKE LINES IN THESE VEHICLES WERE MADE FROM CHEAP METAL AND THAT THE MANUFACTURER SHOULD LOOK INTO THIS PROBLEM AS IT APPEARS TO BE QUITE A COMMON OCCURRENCE. I REPLACED ALL BRAKE LINES, INCLUDING THE LINES FROM THE MASTER CYLINDER AND TO THE POWER ASSIST UNIT. THE OLD PARTS WERE THROWN AWAY. *NM
Feb 09, 2007
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 25 MPH ON A CITY STREET, THERE WAS A LOSS OF BRAKING POWER, AND AN INCREASED STOPPING DISTANCE. ALTHOUGH NO CRASH OCCURRED, THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHO DETERMINED THE STEEL PIPE FITTINGS,HOSES, AND CONNECTIONS OF THE BRAKES WERE CORROSIVE, AND NEEDED TO BE REPLACED. ADDITIONALLY, IT WAS DETERMINED THE CORROSION WAS DUE TO USE OF INFERIOR METALS. THE MANUFACTURER WAS ALERTED.
Dec 08, 2006
+ 19 more complaints for this component
STEERING
24 complaints
WHEN TURNING INTO PARKING LOT ENTRANCE AFTER COMPLETE STOP, THE STEERING SUDDENLY BECAME LOOSE AND I FELT A VIBRATION AND HEARD A SKIDDING NOISE FROM ONE TIRE. THE STEERING WAS LOOSE BUT RESPONSIVE WHILE I TURNED INTO A PARKING SPOT. AFTER THAT, THE RIGHT FRONT WHEEL WOULD NOT TURN WITH THE STEERING WHEEL. THE BALL JOINT ON THE PASSENGER SIDE TIE ROD HAD SEPARATED. I HAD THE CAR TOWED TO A LOCAL FORD DEALERSHIP WHERE THE TIE ROD WAS REPLACED. THE DEALER DISCARDED THE OLD PARTS. *NM
Dec 05, 2005
MY 1999 FORD TAURUS WITH ONLY 59,371 MILES ON IT HAD THE RACK AND PINION TO GO OUT, ISN'T IT A LITTLE TO SOON FOR SOMETHING LIKE THAT TO HAPPEN? WITH ME LIVING ON GUAM PARTS ARE HARD TO COME BY, BUT I AM SEARCHING THE WEB. *NM
Sep 18, 2005
I RECEIVED AN UNUSUAL SAFETY BULLETIN FROM FORD WITH A DISCRIPTION OF HOW MECHANICS SHOULD INSPECT BALL JOINTS (STEERING LINKAGE). I SAID TO MYSELF THEN, WHEN I HAVE THIS INSPECTION PERFORMED, THE CAR WILL HAVE DEFECTIVE PARTS THAT WILL HAVE TO BE REPLACED. I WAS RIGHT. $594.45 FOR BALL JOINT REPLACEMENTS AT 47,271 MILES! BALL JOINTS SHOULD LAST 100,000 MILES OR MORE. I BELIEVE FORD SHOULD REPLACE FOR FREE SINCE THEY INSTALLED DEFECTIVE PARTS ON NEW VEHICLES. DEFECTIVE STEERING LINKAGE IS A CRITICAL SAFETY ISSUE. I WOULD SUGGEST THEY DO A RECALL. THANK YOU.*AK
Mar 09, 2005
WAS PULLING OUT OF A PARKING SPOT IN SHOPPING CENTER WHEN THE FRONT DRIVERS SIDE OF THE CAR COLLAPSED TO THE GROUND. BEFORE PULLING INTO THE SHOPPING CENTER HAD BEEN ON THE MAJOR HIGHWAY AT 65 MPH WITH CHILDREN IN THE CAR. THE CAR WAS STUCK IN MIDDLE OF TRAFFIC AT SHOPPING CENTER UNTIL A TOW TRUCK COULD COME AND TOW THE CAR AWAY TO CAUSEWAY FORD IN MANAHAWKIN NEW JERSEY. UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED ON SIDE OF CAR THAT COLLAPSED AND ON THE OTHER SIDE WHEN DEALERSHIP STATED THAT THE OTHER SIDE WAS BAD ALSO. ALSO NEED WHEEL ALIGNMENT CAM ADJUSTERS AND SPINDLE CLIP REPLACED AND FOUND INNER TIE ROD FAILED ON DRIVER SIDE. OLD PARTS WOULD BE AT CAUSEWAY FORD IN MANAHAWKIN, NJ.*AK
Mar 05, 2005
POWER STERRING PUMP AND RACK AND PINION LEAKING. *AK
Dec 31, 2004
+ 19 more complaints for this component
ENGINE
20 complaints
SPARK PLUGS BLOWING OUT OF THE ENGINE REPEATEDLY WHILE DRIVING
Jul 24, 2018
TL* THE CONTACT OWNED A 1999 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. THE POLICE BELIEVED THAT THE FIRE ORIGINATED ON THE DRIVER SIDE UNDER THE HOOD. A POLICE AND A FIRE REPORT WERE FILED. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITH TWO FIRE EXTINGUISHERS AND A HOSE BEFORE THE FIRE DEPARTMENT ARRIVED. A PASSENGER WHO WAS SEATED IN AN UNKNOWN LOCATION SUSTAINED A FRACTURED RIGHT KNEE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 199,000. THE VIN WAS NOT AVAILABLE.
Aug 09, 2016
I WAS SITTING AT MC DONALDS GETTING FOOD FOR MY SON, WHEN A LOUD POP COME FROM UNDER MY HOOD THEN MY TRUCK STARTED TO SMELL FUNNY. SOME CARS WERE IN FRONT OF ME SO THEY LET ME OUT. I PULLED OFF TO THE SIDE AND CALLED A FEW PEOPLE THAT COULD TELL ME WHAT WAS GOIN ON. A MAN COME AND LOOKED AT IT THAT WORKED ON CARS A CROSSED THE STREET TOLD ME THAT IT BLOWED A SPARK PLUG I NEVER HEARD OF ANYTHING LIKE THAT. IT HAD COME COMPLETELY OUT. THERE WAS OIL ON IT. I HAD TO HAVE IT REDONE SO ANOTHER SPARK PLUG COULD BE PUT IN THERE AND NOW IT HAS DON IT AGAIN. THE SAME ONE NUMBER 2. SPARK PLUG. THIS IS CRAZY I DON'T HAVE THE MONEY TO KEEP FIXIN THIS TRUCK OVER AND OVER. I HAD TO HAVE IT TOWED TO MY HOUSE WHEN IT BLEW THE SPARK PLUG AND I DONO WANT TO GO THOUGH THIS AGAIN. YALL KNOW THAT THIS IS A DEFAULT IN THESES VEHICLES BUT UR NOT DOING ANYTHING ABOUT IT. I HAVE TO USE MY TRUCK TO GO TO THE DOCTORS. AND I CAN'T GO IF IT STAYS BROKE DOWN. YALL NEED TO TAKE CARE OF THIS PROBLEM ....
Jul 04, 2016
I HAVE HAD 2 DIFFERENT SPARK PLUGS EJECTED FROM THE ENGINE ON 2 SEPARATE OCCASIONS. THE FIRST TIME I TOOK IT IN AND HAD A HELI COIL INSTALLED. I HAVE NOT REPAIRED THE SECOND INSTANCE YET. THERE WAS A 2 YEAR TIME SPAN BETWEEN THE EVENTS. THE FIRST TIME IT HAPPENED I WAS AT LOW SPEED GOING THROUGH TOWN. THE SECOND TIME I WAS ON THE FREEWAY.
Apr 14, 2016
A SPARK PLUG BLOW OUT OF THE ENGINE. I PURCHASED A DORMAN KIT TO REPAIR AND REPLACE THE SPARK PLUG. I AM CONCERNED ABOUT DRIVING THE VEHICLE FAR FROM HOME FOR CONCERN THAT ANOTHER SPARK PLUG MAY BLOW OUT OF THE ENGINE. FORD MOTOR COMPANY SHOULD HAVE MADE THE ISSUE WITH THE ENGINE CYLINDER HEADS NOT HAVING THICK ENOUGH MATERIAL TO HOLD SPARK PLUGS IN THE THREADS A RECALL.
Feb 17, 2016
+ 15 more complaints for this component
WHEELS
15 complaints
SPARE TIRE FELL OFF. THE TINY (1/8") STEEL CABLE THAT HELD SPARE IN PLACE UNDER THE TRUCK BODY FAILED ALLOWING HUGE SPARE TIRE TO DROP TO ROAD. FORTUNATELY, THIS HAPPEN AS I WAS PULLING INTO DRIVEWAY AFTER A 2000 MILE TRIP. HAD THIS OCCURRED ON I95 IN 75MPH / BUMPER-TO-BUMPER TRAFFIC, IT WOULD HAVE BEEN A DISASTER FOR THE FOLLOWING VEHICLES. A WEB SEARCH SHOWS THAT THIS IS NOT UNCOMMON AND SHOULD THE SUBJECT OF A SAFETY RECALL.
Jan 06, 2016
1999 EXPEDITION XLT 4WD W/17" STEEL WHEELS. WHILE TRAVELING ON A WELL GRADED GRAVEL ROAD, ABOUT 35MPH THE RIDE SUDDENLY BECAME SHUDDERING, LIKE A TIRE WAS GOING FLAT. AS I WAS SLOWING TO STOP & CHECK IT, BUT WHILE STILL TRAVELLING ABOUT 20-25 MPH, THERE WAS A SUDDEN THUMPING THUD, AND THE RIGHT REAR CORNER OF THE VEHICLE DROPPED, AS IF THE TIRE HAD FAILED, ACCOMPANIED BY IMMEDIATE LOSS OF SPEED. UPON STOPPING & EXITING TO CHANGE THE TIRE, I FOUND THAT THE RIGHT REAR TIRE & WHEEL WERE COMPLETELY MISSING, AND THE VEHICLE WAS RESTING ON THE BRAKE ROTOR. UPON CLOSER INSPECTION, THERE WERE NO LUG BOLTS UPON WHICH TO MOUNT THE SPARE. I FOUND THE TIRE & WHEEL OFF THE SIDE OF THE ROAD, FULLY INFLATED; AND ALSO FOUND THE HUBCAP & ALL OF THE LUG NUTS STREWN ALONG THE ROADWAY. THE NUTS HAD THE SHEARED OFF/BROKEN STUBS OF THE LUG STUDS STILL ATTACHED TO THEM. NO INJURIES RESULTED, NOR WAS THERE ANY OTHER PROPERTY DAMAGE; NO OTHER VEHICLES OR PERSONS WERE AFFECTED BY THE INCIDENT. WHEN THE WHEEL CAME OFF OF THE HUB, IT DID EXTENSIVE BODY DAMAGE TO THE WHEEL WELL AREA AND TO THE QUARTER PANEL/FENDER AREA. VEHICLE WAS TOWED TO A REPAIR SHOP, AND MY INSURANCE COMPANY NOTIFIED FOR A POSSIBLE DAMAGE CLAIM. I SUBSEQUENTLY HEARD OF A RECALL OF NEWER FORD VEHICLES WITH 17" STEEL WHEELS EXHIBITING THIS SAME PROBLEM, SO DECIDED TO FILE A REPORT.
Jan 15, 2012
TL*THE CONTACT OWNS A 1999 FORD EXPEDITION. WHILE DRIVING 10 MPH, THE REAR OF THE VEHICLE JUMPED IN THE AIR AS THE REAR PASSENGER SIDE TIRE DETACHED SIMULTANEOUSLY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, BUT WAS NOT DIAGNOSED BY THE DEALER. NHTSA CAMPAIGN ID NUMBER 99V099000 (WHEELS:LUGS/NUTS/BOLTS) WAS REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 150,000.
Apr 17, 2008
I WORK AT A TIRE STORE AND HAVE SEEN ON NUMEROUS OCCASIONS, LUG STUDS SNAPPING WITH TORQUE WRENCH USE OF 100 PSI. ON FORD AND LINCOLN TRUCKS AND SUV'S. IT IS ONLY HAPPENING TO THE ONES WITH 10 MM LUG STUDS. THE METAL ON THE INSIDE OF THE STUD HAS VARYING SHADES OF GREY IN IT. IT LOOKS LIKE THE METAL IS NOT THE SAME ALL THE WAY THROUGH. ONCE THE STUD SNAPS, THE NUT CAN BE SCREWED OFF BY HAND AND IS NOT CROSS THREADED. WHEN TRYING TO TORQUE THEM, THE NUT KEEPS TURNING UNTIL THE STUD SNAPS. WE HAVE DONE THIS USING DIFFERENT IMPACT GUNS AND TORQUE WRENCHES ON A MINIMUM OF 15 VEHICLES WITH ANY WHERE FROM 1 TO 8 STUDS SNAPPING. THE CUSTOMERS THINK WE ARE BREAKING THEM FROM INCOMPETENCE. FORD RECALLED STUDS FROM 1997 TO 1998. I HAVE SEEN IT ON 1999 AND 2000 MODELS WITH 10 MM STUDS. WHEN I SEND THEM TO THE DEALER ON THE LATER MODELS, THEY ARE TOLD IT IS NOT COVERED. *JB
Oct 17, 2005
NORMAL DRIVING, SHAKING STEERING WHEEL, WHICH LEAD TO A BROKEN WHEEL STUD AFTER IT WAS ALREADY FIXED IN ANOTHER RECALL. NO INJURIES, WAS CAUGHT BEFORE ANY DAMAGE WAS DONE. *AK
Mar 11, 2005
+ 10 more complaints for this component
AIR BAGS
13 complaints
1999 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO NON-DEPLOYMENT OF AIR BAG DURING AN ACCIDENT. *SMD THE CONSUMER STATED THE ACCIDENT LEFT HIM PARALYZED ON ONE SIDE. *JB UPDATED 06/23/14
May 08, 2014
AUTOMOBILE INFO: VIN-[XXX] , ODOMETER- 189,143 MY WIFE WAS IN AN ACCIDENT AFTER LEAVING A DOCTOR APPOINTMENT WHERE SHE PAST OUT DUE THE PAIN FROM THE MEDICAL PROCEDURE. THE VEHICLE STRUCK A POWER POLE HEAD ON AT 40 MILES PER HOUR AND THE DRIVERS AIRBAG DID NOT DEPLOY. THE POLICE OFFICER WHO WAS DISPATCHED TO THE SCENE AND OTHERS MADE COMMENTS THAT THE AIR BAGS SHOULD OF DEPLOYED. MY WIFE RECEIVED A BUMP ON HER FOREHEAD AND A SEVERE HEADACHE FROM HITTING HER HEAD ON THE STEERING WHEEL. SHE WAS WEARING HER SEATBELT. THE VEHICLE HAS BEEN TOTALED BY MY INSURANCE COMPANY AND IS SITTING AT A SALVAGE YARD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 25, 2010
TL*THE CONTACT OWNED A 1999 FORD EXPEDITION EDDIE BAUER. WHILE DRIVING 57 MPH, A VEHICLE PULLED OUT IN FRONT OF THE CONTACT'S VEHICLE AND CAUSED A CRASH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND PASSENGER SUSTAINED INJURIES. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 125,418 UPDATED 10/15/08 *BF UPDATED 10/20/08. *JB
Aug 12, 2008
I WAS TRAVELING 46 MPH I FELL ASLEEP HITTING A STEEL TRAFFIC POLE HEAD ON, WHEN MY PASSENGER SIDE AIR BAG DEPLOYED BUT MY DRIVERS SIDE DID NOT. MY CAR BURST INTO FLAMES I WAS PULLED OUT OF MY VEHICLE AT THAT TIME MY VEHICLE WAS 190 DEGREES. NOW I HAVE SEIZURES DAILY,BROKEN RIBS, BROKEN DISC IN MY BACK, AND UNABLE TO WORK OR DRIVE DUE TO MY INJURIES. *NM
Jul 28, 2005
THE CONSUMER' VEHICLE REAR ENDED ANOTHER VEHICLE, AND THE AIR BAGS FAILED TO DEPLOY. *JB
May 09, 2003
+ 8 more complaints for this component
STRUCTURE
10 complaints
VEHICLE NEED ROCKER PANEL DUE TO RUST AND THEY ARE NOT OFFERED SO THE PROBLEM COULD BE FIXED FORD DOES NOT OFFER ROCKER PANELS THIS SHOULD BE A SAFETY RECALL DUE TO STATE INSPECTION IT ALLOWS EXHAUST INTO VEHICLE I HAVE A 99 FORD EXPEDITION AND I HAVE SEEN NUMEROUS OTHER FORD EXPEDITIONS AND FORD TRUCKS NEEDING THE SAME REPAIR. *TR
Feb 09, 2011
TL*THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE HEARD A LOUD NOISE FROM UNDER THE VEHICLE. THE CONTACT PULLED OVER AND NOTICED THAT THE TRAILING ARMS WHICH HELD THE REAR WHEELS HAD RUSTED AND BROKE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER, WHEN CALLED, STATED THAT THEY HAD NEVER HEARD OF SUCH A FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 130,000.
Oct 28, 2010
WHENEVER THERE IS A HEAVY RAIN OR SNOW, SEVERAL OF THE ELECTRICAL SYSTEMS IN MY 1999 FORD EXPEDITION BEGAN TO FUNCTION IRREGULARLY. THE COMPONENTS FUNCTION WHETHER THE VEHICLE IS TURNED ON OR OFF. EXAMPLES OF THE IRREGULAR ACTIVITY INCLUDE THE RADIO TURNING ON AND OFF BY ITSELF, WINDSHIELD WIPERS TURNING ON AND OFF BY THEMSELVES, HEAT AND AIR UNIT TURNING ON AND OFF BY ITSELF, INTERIOR LIGHTS TURNING ON AND OFF BY THEMSELVES, AND THE RUNNING BOARD LIGHTS TURNING ON AND OFF BY THEMSELVES. SEVERAL TIMES I HAVE BEEN DRIVING IN THE RAIN AND THE WINDSHIELD WIPERS WILL STOP WORKING FOR 1-2 MINUTES. *NM
Feb 27, 2006
1999 FORD EXPEDITION WATER LEAK FROM WINDSHIELD ONTO FUSE BOX CAUSING SHORT REQUIRING REPLACEMENT OF FUSE BOX BY FORD COST $362.01. *NM
Nov 16, 2005
DESIGN OF THE HINGES ON THE BACK DOOR CUT OFF THE TIP OF CHILD'S FINGER WHEN CHILD PLACED HIS HAND ON THE DOOR, WHILE THE DOOR WAS BEING OPENED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Jul 25, 2000
+ 5 more complaints for this component
UNKNOWN OR OTHER
10 complaints
I OWN A 1994 FORD EXPEDITION TRITON 5.4L V8 THAT HAS NOW BLOWN 4 SPARK PLUGS CAUSES THE COILS AND SPARK PLUGS TO EJECT FROM THE MOTOR. THE MOST RECENT ON SEPT 17,2009. THIS HAS OCCURRED IN THE TIME PERIOD OF 3 YEARS. LUCKILY UNLIKE SOME PEOPLE THIS HAS NOT RESULTED IN A FIRE OF OUR VEHICLE. *TR
Sep 22, 2009
TL*THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED FOR ONE HOUR AND CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THE VEHICLE WAS COMPLETELY DESTROYED. THERE WAS NO MENTION OF A FIRE REPORT BEING FILED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Sep 09, 2009
SPARK PLUG LAUNCHED OUT OF ALUMINUM CYLINDER HEAD IN 1999 FORD EXPEDITION 5.4L EDDIE BAUER 4X4 AND IS A KNOWN ISSUE! *JP
Aug 14, 2007
I HAVE A 1999 FORD EXPEDITION. THE CABLE HOLDING THE SPARE TIRE UNDER THE CAR BROKE AS I WAS DRIVING DOWN THE ROAD. THE TIRE FELL ONTO THE ROAD AS WELL AS THE PIECE OF METAL THAT HOLDS THE TIRE IN PLACE. LUCKILY I WAS DRIVING ABOUT 25 MPH. NO OTHER DAMAGE OCCURRED TO MY CAR OR ANY OTHERS. IT WAS THE ORIGINAL SPARE TIRE, I LOWER AND RAISE IT ONCE IN A WHILE TO CHECK THE TIRE PRESSURE. *JB
Feb 05, 2006
THE BLEND DOOR WHICH REGULATED THE HOT AND COLD AIR PASSAGE WAS DEFECTIVE. WHEN THE HEAT WAS ON, COLD AIR BLEW OUT AND THE CONSUMER HAD TO TURN THE HEATER ON AND OFF. WHEN THE CONSUMER PRESSED THE GAS, THE BLEND DOOR SHUT AND HEAT BLEW OUT. *JB
Apr 30, 2003
+ 5 more complaints for this component
FUEL SYSTEM, GASOLINE
9 complaints
I HAVE A 1999 FORD EXPEDITION XLT WITH A 5.4 L V8 WITH 130K MILES ON IT. I STARTED MY VEHICLE THIS MORNING AND IT SOUNDED LIKE THE ENGINE HAD EXPLODED FOLLOWED BY GREY SMOKE COMING FROM UNDER THE HOOD. AFTER INSPECTING THE VEHICLE I DISCOVERED THAT THE PASSENGER SIDE , SECOND FROM THE REAR SPARK PLUG WAS BLOWN OUT OF THE CYLINDER HEAD.AFTER SOME RESEARCH I FOUND THAT THIS IS AN ALL TO COMMON PROBLEM FOR CERTAIN YEAR MODEL FORDS. THIS A VERY DANGEROUS DEFECT AND NOT ONLY COULD SOMEONE GET INJURED OR STRANDED BUT COULD ALSO BE LETHAL IF THE GAS FROM THE CYLINDER WERE TO IGNITE UNDER THE HOOD CAUSING AN EXPLOSION OR ENGINE FIRE. SOMETHING SHOULD BE DONE TO PREVENT THIS. *TR
May 24, 2011
SUV STALLED FUEL VAPORS FILLED INSIDE SUV SMOKE THEN FILLED INSIDE,WE GOT OUT LIFTED HOOD A FIRE WAS STARTING ON DRIVER SIDE NEAR WALL, MY SON AND I STOOD BACK FIRE WAS DROPPING FROM THE ENGINE WE GOT AWAY FROM THE VEHICLE IT EXPLODED 3 X. I RECEIVED LUNG LIFE LONG LUNG DAMAGE, THE INCIDENT HAD NEVER OCCURRED BEFORE,THE VEHICLE WAS NOT SALVAGEABLE. *TR
Jul 16, 2010
FUEL LINE IS LEAKING GAS ON TOP OF THE FUEL TANK. DEALER NOTIFIED. CONSUMER INDICATED THAT THE VEHICLE IS RUNNING WITHOUT ANY WARRANTY. *AK
Jun 20, 2003
WHILE DRIVING DOWN ROAD, FIRE ERUPTED IN ENGINE COMPARTMENT CAUSING MASSIVE DAMAGE. *NLM
Apr 10, 2003
CAR STALLS WHILE SITTING IN A NOSE DOWN POSTION FOR LESS THAN 2 MINUTES WHEN 1/3 OF TANK OR LESS. DEALER AND MANUFACTUER INDICATE KNOWN PROBLEM IN DESIGN, BUT NO FIX AT THIS TIME. ACCIDENT WAITING TO HAPPEN. *AK
Jan 18, 2002
+ 4 more complaints for this component
ELECTRICAL SYSTEM,VISIBILITY
8 complaints
CHANGED HEATER CORE IN THE FRONT ALONG WITH THE BLEND DOOR HEAT LASTED FOR UP TO 3 DAYS AND GOT NOTHING BUT COLD AIR IN THE FRONT OF MY TRUCK BLOWING OUT STILL HAVE HEAT IN THE BACK THIS IS CRAZY IT IS TO COLD FOR THIS AND I SPENT MY LAST ON FIXING MY HEAT TO ONLY RESULT IN IT GOING BACK OUT THREE DAYS LATER PEOPLE ARE TELLING ME IT MIGHT BE THE HEATER BOX MOTOR I JUST WANT HEAT I'M TIRED OF SHIVERING WHILE I DRIVE . *TR
Jan 02, 2015
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE FUSE BOX AND GEM MODULE MULTI-FUNCTION FAILED DUE TO A WATER LEAK FROM THE WINDSHIELD. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 99,084.
Jul 18, 2014
OUR BATTERY DIED BECAUSE THE AIR FAN INSIDE THE CAR WOULD NOT SHUT OFF. ONCE I GOT CAR JUMP STARTED NOTICED THAT MANY ELECTRICAL DEVICES WERE EITHER NOT WORKING OR TURNING ON AND OFF BY THEMSELVES. THESE PROBLEMS CONTINUED AFTER I REPLACED BATTERY. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THE WINDSHIELD IN 1999 FORD EXPEDITION LEAKED CAUSING ELECTRICAL SHORTAGES IN MOST ELECTRICAL COMPONENTS IN THE CAR. AND WOULD COST $1000.00 TO FIX AND THE WINDSHIELD WOULD NEED TO BE REPLACED FOR ANOTHER $200.00. AFTER RESEARCHING THIS I HAVE FOUND THAT THIS IS A WELL KNOWN PROBLEM IN THIS MODEL BUT NO RECALL HAS BEEN ESTABLISHED. *TR
Apr 12, 2010
1999 FORD EXPEDITION WINDSHIELD LEAKS AND SHORTS OUT ELECTRICAL SYSTEM. HAPPENS WHEN UNATTENDED OFTEN AND TURNS ON LIGHTS AND OTHER SYSTEMS SO BATTERY GOES DEAD. HAD FORD DEALER REPAIR ONE YEAR AGO AND PROBLEM HAS RETURNED. *TR
Oct 05, 2009
TL*THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT SHE PREVIOUSLY EXPERIENCED FAILURES WITH THE BATTERY LOSING POWER AND THE VEHICLE SHUTTING OFF WITHOUT WARNING. THE BATTERY WAS REPLACED THREE TIMES, BUT THE FAILURE WAS NOT CORRECTED. ON MAY 16, 2009, WHILE DRIVING APPROXIMATELY 30 MPH, THE BATTERY LOST POWER AND THE WINDSHIELD WIPER WASHER RELEASED FLUID. WITHIN SECONDS, THE VEHICLE SHUT OFF. THE DEALER STATED THAT THE GEM MODULE WAS CORRODED. THE MANUFACTURER FILED REPORT NUMBER 0481541389 AND STATED THAT THERE WAS NO RECALL; THEREFORE, THEY WOULD NOT ASSIST. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 130,000.
May 18, 2009
+ 3 more complaints for this component
SEAT BELTS
7 complaints
THE BUCKLE ON MY SEAT BELTS IN THE BACK BROKE. THAT IS VERY UNSAFE. *TR
May 20, 2007
IN THE ROW BEHIND THE FRONT SEAT MIDDLE SEAT BELT RETRACTOR IS IN THE LOCK MODE AND WILL NOT RETRACT. DEALER INSISTS THAT RETRACTOR HAS TO BE REPLACED TO REMEDY THE PROBLEM. AK
Oct 15, 2003
WE ARE UNABLE TO SAFELY, AND SNUGLY SECURE ANY TYPE OF CHILD SEAT OTHER THAN AN INFANT SEAT IN THE CENTER POSITION. THE SEAT BELT BUCKLE RECEIVINGEND IS TOO FAR FORWARD TO ALLOW A CAR SEAT TO BE SECURED TIGHTLY. FORD DOES NOT HAVE A SOLUTION FOR THIS PROBLEM AND IT RENDERS THE EXPEDITION UNSAFE FOR KIDS IN THE MIDDLE SEAT BELT POSITION.*AK
Mar 01, 2002
THE CENTER SEAT BELT IS INCAPABLE OF RESTRAINING ANY CAR SEAT SNUGGLY. I HAVE CONTACTED MY FORD DEALER AND FORD, AND THEY HAVE NO FIX FOR THIS PROBLEM. NO ONE I KNOW HAS BEEN ABLW TO GET A CHILD SEAT IN THIS CENTER POSITION SECURELY. PLEASE HELP! *AK
Feb 12, 2002
SEAT BELT LATCH WAS BROKEN. WHEN CONSUMER SAW IT, PLASTIC CASE ON LATCH WAS CRACKED. HAS NOT CONTACTED DEALER YET.*AK *SLC
Jul 06, 2001
+ 2 more complaints for this component
EQUIPMENT
7 complaints
I HAVE A 1999 EXPEDITION THAT HAS A PISTON THAT IS SLAPPING. IT SEEMS TO BE A COMMON PROBLEM WITH THE 1999 EXPEDITIONS. I WANTED TO ASK IF THERE ARE ANY RECALLS ON THE HORIZON FOR THIS CONSISTENT PROBELM.
Jul 02, 2005
1999 EXPEDITION SPARE TIRE CABLE FAILED. BROKE WHILE PULLING OUT OF A PARKING LOT CAUSING THE SPARE TIRE TO FALL TO THE GROUND. COULD HAVE CAUSED A FATALITY IN ANOTHER VEHICLE IF IT OCCURED AT HIGH SPEED. A TIRE SHOP WAS THE LAST TO REPLACE THE SPARE. THEY SAY THEY ARE NOT RESPONSIBLE. I HAVE ALWAYS TIGHTENED IT FULLY IN THE PAST. I ASSUME THAT IT MAY HAVE BEEN A BIT LOOSE AND WORE THROUGH THE CABLE OVER TIME AS IT RUBBED ON THE WHEEL.
Jan 28, 2003
RETAINING CABLE THAT HOLDS SPARE TIRE SNUG AGAINST UNDERCARRIAGE FAILED IN APPARENT OVERLOAD; CABLE WAS SEPARATED AT POINT WHERE IT ATTACHED TO METALLIC END KEEPER, AND WHERE IT PASSES THRU CROSSPIECE THAT APPLIES PRESSURE TO TIRE RIM. CRANK MECHANISM WHICH JACK HANDLE ATTACHES TO AND IS USED TO RAISE/LOWER SPARE TIRE FROM ITS POSITION UNDER THE VEHICLE, IS SUPPOSED TO (ACCORDING TO OWNER'S MANUAL) "RATCHET" WHEN TIRE IS SNUGGED AGAINST UNDERCARRIAGE, AND "IT IS IMPOSSIBLE TO OVERTIGHTEN." SUSPECT RATCHETING MECHANISM NOT FUNCTIONING PROPERLY, ALLOWING EXCESSIVE PRESSURE TO BE APPLIED TO CABLE, PRECIPITATING FAILURE---OR CABLE IS SUB-STANDARD. NO SIGNS OF RUST/CORRISION.IRE AND RIM. DEALER HAD REPLACED SPARE TIRE 10/2001 DURING TIRE RECALL/REPLACEMENT, OTHERWISE, THE MECHANISH HAD NEVER BEEN USED. OF GREAT IMPORTANCE: THERE IS NO REDUNDANCY IN SYSTEM; IT IS A SINGLE-POINT FAILURE. IF CABLE FAILS, TIRE COULD FALL DIRECTLY ONTO ROADWAY INTO ON-COMING TRAFFIC, OR CAUSE DRIVER TO LOSE CONTROL IF IT WEDGES UNDER VEHICLE AND ROADWAY. *AK
Jan 24, 2002
WHILE USING CIGARETTE LIGHTER AT NIGHT CONSUMER WAS BURNED TRYING TO PUT LIGHTER BACK IN DASH, IT WAS NOT LIT UP. *AK *SLC
Apr 04, 2001
CABLE SEPARATED FROM BOLT AND SPARE TIRE FELL OFF IN THE MIDDLE OF THE ROAD WHILE I WAS DRIVING. COULD HAVE BEEN A MAJOR PROBLEM IF IT OCCURED ON THE FREEWAY OR A MAJOR ROADWAY. LUCKY THAT THE PROBLEM OCCURED ON A SIDE STREET. *AK
Jan 06, 2001
+ 2 more complaints for this component
TRAILER HITCHES
5 complaints
SAFETY INSPECTION OF FACTORY INSTALLED TRAILER HITCH RECEIVED ONE BOLT ONLY FINGER TIGHT.
Jun 21, 2001
PRIOR TO RECALL HITCH FASTENER KIT FAILED (00V-073). YH
Jun 29, 2000
NHTSA RECALL 00V073000 AND MANUFACTURER'S RECALL 00S05/ TRAILER HITCH AND ATTACHMENTS. NO PARTS WERE AVAILABLE. *AK
Jun 07, 2000
RECALL 00V0730/TRAILER HITCH ASSEMBLY:VEHICLE WAS TAKEN TO DEALER AND INFORMED THAT THERE WERE NO PARTS AVAILABLE. *AK
May 16, 2000
REPORTING TRAILER HITCHES FASTENER FAILURE. CONSUMER NOTICED COUPLE OF BOLTS MISSING, ONE FELL OFF IN HAND, AND THE OTHERS WERE LOOSE. CAN NHTSA PROVIDE INFORMATION ON THIS MATTER. *AK
Aug 09, 1999
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
4 complaints
FOR THE 2ND TIME I HAVE HAD A SPARK PLUG BLOW OUT OF THE ENGINE. THIS TIME THE GAS CAUGHT FIRE. I MANAGED TO BEAT IT OUT WITH MY JACKET, UNHOOK THE FUEL INJECTOR, AND DRIVE THE VEHICLE THE REST OF THE WAY HOME. FORTUNATELY THE FIRE STARTED JUST AS I OPENED THE HOOD AND I GOT IT OUT BEFORE ANY DAMAGE COULD OCCUR. *TR
Nov 08, 2010
A SPARK PLUG BLEW/POPPED OUT THE HEAD ON OUR 1999 FORD EXPEDITION, CAUSING FUEL VAPOR TO LEAK OUT OF THE OPENING, AND STARTING A SMALL FIRE, WHICH WAS QUICKLY DOUSED. THIS IS THE 2ND TIME IN 3 YEARS THAT THIS HAS OCCURRED, RESULTING IN OVER $2000 IN REPAIR COSTS FOR EACH OCCURRENCE. I AM VERY FRUSTRATED AS I HAVE READ THOUSANDS OF COMPLAINTS FROM OTHER EXPEDITION, NAVIGATOR, F-150, AND F-250 OWNERS WITH THIS SAME DANGEROUS SITUATION, AND NOTHING HAS BEEN DONE? PEOPLES LIVES COULD BE AT RISK WITH THIS ISSUE? RECALL NOW! *TR
Oct 16, 2010
MY 1999 FORD EXPEDITION HAD A SPARK PLUG SHOOT OUT FROM THE HEAD ON MY WAY TO MY CABIN APRIL 2ND, 2010. I HAVE 2 SMALL CHILDREN AND WAS DRIVING IN A AREA WITH NO CELL COVERAGE OR GAS STATIONS. THE FUMES MADE THE INSIDE OF MY VEHICLE SMELL HORRIBLE AND HAD TO DRIVE TO 17 MILES WITH THE WINDOWS DOWN LATE AT NIGHT. THIS IS A BAD ENGINE FROM FORD, I COULD'VE BEEN WORSE OFF WITH KIDS GETTING SICK FROM GAS FUMES OR BEING STRANDED IN THE MIDDLE OF NOWHERE. *TR
Apr 05, 2010
WAS DRIVING CAR TO WORK THIS MORNING. MADE A RIGHT HAND TURN AND HEARD A KNOCKING NOISE SUDDENLY AFTER COMPLETING TURN. PULLED TO SIDE OF ROAD AND IMMEDIATELY SHUT DOWN VEHICLE. AFTER SHUTTING DOWN I SMELLED WHAT APPEARED TO BE GASOLINE. CALLED MY INSURANCE COMPANY AND THEY HAD VEHICLE TOWED TO FORD DEALERSHIP. AFTER WAITING A FEW HOURS THEY TOLD ME SPARK PLUG HAD POPPED OUT AND CYLINDER HEAD NEEDED TO BE FIXED ALONG WITH PLUG, AND IT WAS INDEED GASOLINE I SMELLED. THEY SAID IT WOULD NEED MAJOR REPAIR TO FIX, AND TRIED TO CONVINCE ME TO PAY AND ARM AND A LEG. I DON'T CARE ABOUT THAT, I CARE THAT MY CHILD COULD HAVE BEEN IN CAR, AS I PICK HER UP EVERY DAY FROM SCHOOL. ALSO MAD THAT A FIRE COULD HAVE STARTED AND FORD DOES NOTHING ABOUT THIS PROBLEM AND THAT THERE HAVE BEEN THOUSANDS OF COMPLAINTS FROM FORD TRUCK OWNERS WITH EXPEDITIONS AND F150'S FROM 97-02. SOMETHING BETTER BE DONE TO RECALL THESE FAULTY ENGINE COMPONENTS, OR FAMILIES WILL SUFFER FROM FORD'S LACK OF SAFETY WITH THESE PLUGS AND CYLINDER HEADS/COILS. *TR
Jan 09, 2009
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
4 complaints
MY SON EXITED THE PUBLIX GROCERY STORE WHERE HE WAS WORKING AND FOUND THAT OUR 1999 FORD EXPEDITION WAS ON FIRE WITH NO ONE IN THE VEHICLE WITH THE KEYS IN HIS POCKET. THE FLAMES WERE COMING FROM THE ENGINE DEPARTMENT. FOUR SMALL FIRE EXTINGUISHERS WERE NOT ABLE TO EXTINGUISH THE FIRE, THE FIRE DEPARTMENT WAS CALLED. THE VEHICLE WAS DESTROYED, AS WELL AS DAMAGE TO THE TWO VEHICLES PARKED ON EITHER SIDE. WE WERE HAVING NO MECHANICAL TROUBLE WITH THE VEHICLE AT ALL, IN FACT, WE HAD JUST REPLACED THE FOUR TIRES THE DAY BEFORE. THERE WAS A RECALL ON THE VEHICLE REGARDING THE CRUISE CONTROL, WHICH WE HAD COMPLIED WITH BY IMMEDIATELY TAKING THE VEHICLE TO OUR LOCAL FORD DEALERSHIP FOR THE RECALL, WHERE IT WAS TAKEN CARE OF. SUPPOSEDLY THE PROBLEM OF UNEXPECTED FIRES WAS CORRECTED. FORTUNATELY THERE WERE NO INJURIES OR FATALITIES THAT OCCURRED AS A RESULT OF THIS INCIDENT. THANK GOODNESS THE VEHICLE WAS NOT PARKED IN OUR GARAGE WHEN THIS FIRE OCCURRED. IT HAS CAUSED US A GREAT DEAL OF UNNEEDED AGGRAVATION, TIME AND UNAVAILABLE COSTS INVOLVED IN ACCOMMODATING OUR SON'S RESPONSIBILITY TO GET TO AND FROM WORK, ALONG WITH OUR OWN RESPONSIBILITIES. *TR
Jan 14, 2010
DT: THE CONTACT STATED WHILE DRIVING VEHICLE EXPERIENCED SUDDEN ACCELERATION. WHEN DEPRESSING THE BRAKES THE RMPS REVVED VERY HIGH. WHEN LIFTING FOOT OFF THE BRAKES THE VEHICLE ACCELERATED. HE EVENTUALLY DEPRESSED THE BRAKES HARD ENOUGH SO THAT THE VEHICLE STOPPED. THE CRUISE CONTROL WAS NOT IN USE. HE TOOK HIS VEHICLE TO THE DEALER. THEY TOLD HIM THAT THE PCV HAD A LEAK IN THE VACUUM SYSTEM. THE VEHICLE IS NOW BEING REPAIRED.*AK
Nov 28, 2005
FOLLW UP ON LETTER DATED OCT. 7, 2002 1999 FORD EXPEDITION. NVS-216, MEK, REF. # 567329. NO COMPONENTS MENTIONED. THE CONSUMER CALLED INTO THE HOTLINE TO INDICATE THAT THE ENGINE WAS REPLACED BECAUSE OF A SNAPPED INTAKE VALVE THAT WAS LAYING AGAINST THE PISTON. *AK
Feb 23, 2004
WHILE TURNING VEHICLE ON THERE WAS STALLING. CONSUMER CUT THE VEHICLE OFF TO RESTART, AND ENGINE REVVED. VEHICLE WAS DRIVEN STRAIGHT TO THE SHOP AFTER THE FIRST EPISODE, AND IT STALLED ALL THE WAY THERE. *AK
Sep 27, 1999
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
4 complaints
STARTED MY VEHICLE AND HEARD A LOUD NOISE FOLLOWED BY A STEADY POPPING NOISE. I OPENED THE HOOD AND FOUND THE REAR SPARK PLUG ON THE PASSENGER SIDE HAD BEEN BLOWN OUT OF THE ENGINE. I HAVE SINCE READ HUNDREDS OF OTHER COMPLAINTS OF THIS OCCURRING, SOME CAUSING FIRES. *JB
Sep 22, 2007
WHILE DRIVING A LOUD "POP" WAS HEARD FOLLOWED BY AN EXHAUST-TYPE SOUND EMANATING FROM ENGINE COMPARTMENT. VEHICLE WAS DRIVEN 4 BLOCKS TO OUR HOME WHERE INSPECTION REVEALED THE BLOWN PLUG. *JB
Jun 23, 2006
SPARK PLUG (BELIEVE IT WAS #4) BLEW OUT OF THE CYLINDER HEAD. 66K MILES. THESE WERE ORIGINAL PLUGS, SO NOT ATTRIBUTABLE TO FAULTY MECHANIC. HEAD RE-THREADED, NEW PLUG INSERTED.
Mar 24, 2005
COMPUTER SYSTEM AFFECTED TEMPERATURE GAUGE. THIS CAUSED IT TO RUN HOT AND STALL. BEEN TO DEALER 5-6 TIMES FOR PROBLEM. MECHANIC CLAIMED TO HAVE REPAIRED IT EACH TIME, BUT PROBLEM REAPPEARED. *AK
Feb 15, 2001
CHILD SEAT
3 complaints
TL - THE CONTACT OWNS A 1999 FORD EXPEDITION EQUIPPED WITH AN EVENFLO INFANT CHILD SEAT, MODEL 3021805, MANUFACTURED IN 2/1/2012. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, SHE REAR ENDED ANOTHER VEHICLE AND THE CAR SEAT HARNESS FRACTURED LEAVING THE BABY UNSECURED. THE BABY OCCUPYING THE CAR SEAT DID NOT SUSTAIN ANY INJURIES; HOWEVER, THE CHILD SEATED ON THE REAR PASSENGER SIDE SUSTAINED INJURIES TO THE NECK MUSCLES. A POLICE REPORT WAS AVAILABLE IF NEEDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE CAR SEAT WAS NOT REPLACED. PM *TR
Mar 15, 2013
TL*THE CONTACT OWNS A 1999 FORD EXPEDITION. THE VEHICLE HAS A 2009 EVENFLO DISCOVERY CHILD RESTRAINT SEAT, MODEL 3021899 (NA). THE SEAT WAS MANUFACTURED ON JANUARY 30, 2009. THE CHILD WAS PROPERLY SECURED IN THE INFANT ONLY CHILD RESTRAINT SEAT. THE CONTACT OBSERVED THAT THE TOP PORTION OF THE HARNESS RETAINER CLIP, USED TO SECURE THE HARNESS STRAPS, FAILED WITHOUT WARNING. THERE WERE NO INJURIES. THE CHILD RESTRAINT SEAT WAS INSTALLED USING THE LATCH SYSTEM. THE RESTRAINT SEAT WAS REPLACED DUE TO THE SAFETY ISSUES. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE VIN, MILEAGES, AND PURCHASE DATE WERE UNKNOWN.
Jul 14, 2009
I HADCAR SEAT PROBLEM WITH THE ON MY WAY CAR SEAT BY EVENFLO. I REPORTED IT BY PHONE AND ALSO WROTE A LETTER TO THE PRESIDENT OF EVENFLO. MY CAR SEAT IS 3 1/2 YEARS OLD. MY 7 MONTH OLD SON GRABBED THE FIBERFILL FROM THE UNDER PART OF THE PADDING. WE WERE ON OUR WAY HOME FROM A LONG TRIP AND THANKFULLY REALIZED HE WAS PUDDLED IN VOMIT AND CHOKING SILENTLY. I LOOKED BACK TO SEE WHAT IT WAS THAT I WAS HEARING AND REALIZED HE WAS CHOKING. EVENFLO APOLOGIZED AND MENTIONED THAT THE NEW CAR SEAT COVER HAD A SPECIAL DESIGN SO THAT IT COULDN'T HAPPEN AGAIN. I MENTIONED THAT THEY SHOULD PUT OUT A WARNING OR RECALL BECAUSE IT COULD HAPPEN TO ANOTHER PARENT AND THEY MIGHT NOT BE SO FORTUNATE. CHILDREN OF THIS YOUNG AGE ARE VERY ORAL. IT CAN HAPPEN AGAIN. IN FACT I HAD WARNED ONE OF MY FRIENDS OF THE PROBLEM BECAUSE SHE HAD THE SAME COVER AND IT WAS NOT ON SECURELY(LIKE MINE) ANYMORE. TWO DAYS LATER SHE FOUND A WAD OF THE FIBERFILL IN HER YOUNG DAUGHTERS MOUTH. SHE IMMEDIATELY PULLED IT OUT AND I MIGHT ADD, WAS AS SHOCKED AS I WAS. EVENFLO'S RESPONSE WAS TO SAY THANK YOU FOR LETTING US KNOW, WE'LL BRING IT UP AT THE NEXT MEETING. THEY ALSO SAID THEY TAKE THEIR JOB SERIOUSLY BUT COULDN'T LET ME KNOW IF A RECALL WOULD HAPPEN. THEY SAID THERE ARE SO MANY OF THE OLD CAR SEATS OUT THERE AND THAT THEY WOULD SEE IF ANYONE ELSE COMPLAINED AS I DID. I COMMENTED THAT I THOUGHT IT WAS CRAZY TO WAIT FOR ANOTHER INCIDENT TO HAPPEN. A CHILD COULD DIE. THEY SAID THEY'D DO WHAT THEY COULD. SOUNDS LIKE A POOR EXCUSE TO ME. THEY NEED TO MAKE SURE ALL THE CHILDREN BEING PUT IN THIS CAR SEAT ARE SAFE FROM CHOKING TO DEATH ON THE BACKING OF THE OLD COVER. THANK YOU
Jun 09, 1999
ENGINE AND ENGINE COOLING,POWER TRAIN
3 complaints
1999 FORD EXPEDITION BOUGHT BRAND NEW AT SERRAMONTE FORD IN COLMA CA. SERVICED IN STRICT ACCORDANCE EVERY 5000 MILES PER FORD OWNER MANUAL AND AT THE SAME FORD DEALERSHIP EXCLUSIVELY. LOST ENGINE, TIMING CHAIN AT 55,000 MILES, LOST TRANSMISSION AT 130000 MILES. *JB
Jul 08, 2006
THIS IS THE SECOND FORD VEHICHLE PURCHASED. INITIAL VEHICLE TRADED BECAUSE OF SAFTEY ISSUE INVOLVING SEAT BELT MALFUNCTION. THIS PARTICULAR VEHICLE NEEDED AN ENGINE REPLACED AND EXTENSIVE TRANSMISSION REPAIRS. FORD MOTOR COMPANY IS BASICALLY UNTOUCHABLE FOR COMMENTS. SERVICE TECHNICIAN AT DEALERSHIP ADMITTED TO KNOWING THE ENGINES IN THE 1997- 1999 EXPEDITIONS WERE HAVING PROBLEMS. I WAS NEVER NOTIFIED. *AK
Feb 13, 2001
AT 3000 MILES THE ENGINE WAS REPLACED DUE TO A KNOCK IN THE ENGINE. AT 11,000 MILES THERE WAS A SEVERE VIBRATION IN THE DRIVE TRAIN AT 65 MPH WITH THE VECHILE UNDER LOAD - FORD COULDN'T IDENTIFY THE PROBLEM AND HAD NO FIX. AT 12,500 MILES THE TORQUE CONVERTER FAILED RESULTING IN THE VECHILE STALLING AT STOPS. THE TORQUE CONVERTER AND TRANSMISSION WERE REPLACED. THIS REDUCED THE VIBRATION BUT DID NOT ELIMINATE IT. AGAIN FORD TRIED SEVERAL TIMES BUT COULD NOT IDENTIFY AND CORRECT THE PROBLEM. AT 21,000 MILES THE VECHILE LOST ALL POWER AND WOULD ONLY MOVE BY REVING THE ENGINE (LIKE SEVERE CLUTCH SLIPPAGE ON A MANUAL TRANSMISSION). FORD IS PRESENTLY INVESTIGATING. BOTH FAILURES COULD HAVE RESULTED IN SEVERE ACCIDENTS IF THE DRIVING CONDITIONS HAD BEEN SLIGHTLY DIFFERENT AT THE TIME OF THE FAILURES. THE PROBLEM APPEARS TO ME TO BE IN THE COMPUTER CONSTROL SYSTEM FOR THE TRANSMISSION RESULTING IN POSSIBLY THE SECOND FAILRE OF THE TRANSMISSION.
Oct 16, 2000
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
3 complaints
DT: THE CONTACT OWNS A 1999 FORD EXPEDITION. HAD TO HAVE REPAIRS DONE SEVERAL TIMES. THE FIRST TIME IT WAS THE ALTERNATOR. THEN, THERE WERE PROBLEMS WITH THE MOTOR. THE LAST TIME THERE WERE TRANSMISSION PROBLEMS. *AK
Nov 08, 2005
1999 FORD EXPEDITION EXPERIENCING PROBLEMS WITH THE HEAD GASKETS. *MR THE CONSUMER FELT THAT THE ENGINE SHOULD BE REPLACED AT NO COST. THE PASSENGER SIDE HEAD GASKET LEAKED OIL BADLY. FORD REPLACED THE HEAD GASKET ONCE WHILE UNDER THE MANUFACTURER 36K MILE WARRANTY. THE HEAD GASKET WAS REPLACED AGAIN AT THE CONSUMERS EXPENSE BECAUSE THE LEAK RESUMED. THE CONSUMER WAS INFORMED BY THREE DIFFERENT FORD TECHNICIANS THAT THE OIL PASSAGE IN THE BLOCK OF THE ENGINE WAS SO CLOSE TO THE EDGE OF THE BLOCK THAT A HEAD GASKET WOULD HAVE A PROBLEM PREVENTING OIL FROM LEAKING OUT AND FORD DEVELOPED 2 OR 3 REVISED HEAD GASKETS TO ADDRESS THE PROBLEM SINCE 1999. AFTER TH SECOND REPAIR OFTHE HEAD GASKET, ONE OF THE HEADS LEAKED ANTI-FREEZE. OTHER PROBLEMS WERE: AN INOPERATIVE HORN, TRANSMISSION SHIFTING MADE A WHINING NOISE AND THE VEHICLE WOULD NOT HEAT UP WHEN AT ZERO. *SC *JB
May 26, 2005
1 ENGINE BLEW-100 DEDUCTIBLE 2 ELECTRICAL,LIGHTS WONT GO OFF - 3 ELECTRICAL,RADIO/WINDSHIELD WIPERS INOP-4 TRANSMISSION LEAK-5 TRANSMISSION GOING BAD-6 ALTERNATOR BAD ALL WITHIN A YEAR AND 4 MONTHS, BEEN WALKING MORE THAN RIDING, HAVE NOT ENJOYED TRUCK YET, SCARED TO DRIVE PAST 200 MILES OUT I GOT A REAL LEMON THAT I STILL HAVE TO PAY 535 FOR, I HATE FORD, WILL NEVER BUY ANOTHER IF IT WAS FREE, GOING TO IRAQ, BUT ILL BE BACK 4 JUSTICE.... *JB
Sep 16, 2004
ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING
3 complaints
ENGINE COMPARTMENT FIRE AFTER BEING PARKED 5 MINUTES. FIRE CENTERED IN ENGINE COMPARTMENT ON DRIVER'S SIDE TOWARDS THE REAR OF THE ENGINE COMPARTMENT. BRAKE SWITCH AT PEDAL HAD BEEN REPLACED 4 MONTHS BEFORE FIRE.*AK
Nov 05, 2004
WHILE DRIVING AT 8,900 MILES GASKET BLEW. TOOK VEHICLE TO DEALER FOR REPAIRS. AGAIN AT 22, 000 MILES THE GASKET BLEW AGAIN. ALSO, VEHICLE WAS LEAKING OIL. *AK ALL GASKETS HAD BEEN REPLACED. LITTLE WHITE DOT ON HEADLIGHT SWITCH DOESN'T LIGHT UP. SWITCH ASSEMBLY REPLACED. *TT
Oct 19, 2004
1999 FORD EXPEDITION: 4.6 SOHC EAD GASKET LEAKS OIL FIXED TWICE STILL LEAKS. MULTI FUNCTION SWITCH REPLACED ONCE,DOE'S NOT WORK AGAIN. EXPEDITION HAS ROUGH IDLE ,NEVER BEEN ABLE TO FIX. *AK
Nov 04, 2003
EXTERIOR LIGHTING
3 complaints
WHILE VEHICLE WAS PARKED BRAKE LIGHTS WERE OPERABLE. WHEN DRIVER SHIFTED THE VEHICLE FROM PARK TO DRIVE OR REVERSE BRAKE LIGHT FAILED TO ILLUMINATE. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Aug 31, 2004
BOTH EXTERNAL REAR VIEW MIRRORS WITH BUILT-IN TURN SIGNAL INDICATORS HAVE LOST TEH REFLECTIVE SURFACE. IT SEEMS THAT TEH 'SILVERING' ON THE BACK SIDE OF THE MIRROR HAS PEELED OFF. NIGHT VISIBILITY IS NEAR ZERO. DAYTIME IS NOT MUCH BETTER. THE DEFECT HAS RESULTED IN A COUPLE NEAR MISSES WITH RESPECT TO AN ACCIDENT. FORD WILL NOT COVER UNDER (EXTENDED) WARRANTY. I REPORTED IT IN 2001 .*AK
Jan 02, 2004
EXTERIOR MIRROR IS PEELING, CAUSING ALMOST ZERO VISIBILITY.*AK THE MANUFACTURER REFUSES TO REPAIR UNDER WARRANTY. THESE MIRRORS ARE HEATED WITH THE TURN SIGNALS EMBEDDED. *JG
Aug 27, 2002
STEERING,POWER TRAIN
2 complaints
THE SHIFT LINKAGE FROM THE STEERING COLUMN TO THE TRANSMISSION WILL NOT WORK DUE TO SEVERAL KINKS IN THE CABLE. I CANT GET THE KEYS OUT OF THE IGNITION DUE TO THIS NOR CAN I EVEN DRIVE MY VEHICLES BECAUSE IT WONT HO INTO GEAR. I WAS ON MY WAY HOME STOPPING AT A STORE WHEN THIS OCCURRED. HAD TO LEAVE MY TRUCK IN THE PARKING LOT WITH THE KEYS ATUUCK IN OT.
May 14, 2019
ON THE 5/21/01 ACCIDENT I WAS MAKING A LEFT TURN OFF OF MY CUL A SAC ST AND JUST AS I TURNED THE WHEEL TO GO LEFT VEHICLE LOCKED UP TO THE RIGHT AND I COUND NOT GET IN TO UNLOCK WHICH CAUSED ME TO HIT A PARKED CAR, I BOUNCED OFF THE CAR 3 TIMES BEFORE MY TRUCK ROLLOED BACK AND STOPPED.THE POLICE OFFICER TRIED TO TURN THE WHEELS WITH THE TRUCK ON AND WAS UNABLE TO DO SO, ALL FLUIDS RELEASED FROM THE TRUCK. I WAS INJURED IN MY BACK/NECK/SPINE, AND BURN MARKS ON MY RT HAND FROM TRYING TO TURN THE WHEEL TO AVOID HITTING THE CAR. THIS ACCIDENT HAPPENED WITHIN 15 FT.ON THE POLICE REPORT IT STATES THAT THE POWER STEERING LOCKED UP BUT DUE TO NO WITNESSES HE CAN'T PROVE THIS. BODYSHOP SAID THE GEAR BOX AND ALL THE GEARS ARE DESTROYED AND BECAUSE OF IT LOCKING UP TO THE RIGHT WHEN I WAS MAKING A LEFT IT LOOKS LIKE THE POWER STEERING LOCKED UP ALSO. FORD WILL NOT COMMENT ON MY SITUATION AND I WANT TO KNOW WHAT TO DO TO PROTECT MYSELF IF THIS IS A DEFECT PROBLEM. ON THE TRANSMISSION, I TOOK IT TO FORD AND TOLD THEM MY TRUCK WAS SLIPPING AND HAVING PROBLEMS AND THEY REPLACED THE TRANSMISSION AND FIXED SOME ENGINE PROBLEMS. I HAVE SO MANY THINGS GO WRONG ON THIS VEHICLE SINCE 1999 I'M AFRAID TO EVEN DRIVE IT ONCE IT IS FIXED. I"M NOT SURE IT IS SAFE FOR ME AND MY FAMILY. PLEASE ADVISE ME IF YOU CAN OR LET ME KNOW WHAT YOUR PROCESS IS ON THIS COMPLAINT. *AK
Jun 01, 2001
VEHICLE SPEED CONTROL,ENGINE
2 complaints
TL* THE CONTACT OWNED A 1999 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V388000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE UNDERNEATH THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Sep 30, 2016
TRUCK PARKED, NOT DROVE FOR THREE DAYS, ALARM WENT OFF AND TRUCK BURST INTO FLAMES IN MOTOR AREA, TRUCK TOTAL LOSS, FOUND OUT AFTER FIRE THEY HAD RECALL ON CRUISE CONTROL SWITCH, WOULD'VE BEEN NICE TO KNOW, SO I'M SURE SEVERAL PEOPLE UNAWARE.CAR COMPANY NEED TO REALIZE CARS IS HOW THEY MAKE THERE MONEY AND OUR CARS ARE THE WAY WE PAY THEM. *TR
Jul 12, 2012
SUSPENSION,POWER TRAIN
2 complaints
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE REAR DIFFERENTIAL DROPPED AND CAUSED HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE SWERVED AND THEN FLIPPED OVER. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE REAR SUSPENSION WAS COMPLETELY CORRODED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 225,000.
Dec 12, 2013
1) UPON ACCELERATING FROM A STOP, THE TRANSMISSION/TRANSFER CASE SEEMS TO SLIP AND SHUDDER AS IF THE TIRES ARE NOT GRABBING THE ROAD. THIS IS AT ALL SPEEDS, WHETHER SLOW OR QUICK STARTS. ALSO, DURING HIGH SPEED ACCELERATION SUCH AS WHEN PASSING ON THE HIGHWAY, THERE IS A LOW PITCH GROWLING SOUND AND VIBRATION AS IF THE ENGINE MOUNTS ARE BROKEN. 2) THE FRONT INTERMITTENT WIPERS TURN ON BY THEMSELF OCCASIONALLY, USUALLY JUST FOR ONE SWEEP THEN TURN BACK OFF. 3) THE REAR AUTOMATIC LOAD LEVELING AIR SHOCKS ON ONE OCCASION DEFLATED TOTALLY AFTER BEING PARKED FOR ABOUT 4 HOURS. THE TRUCK CHASSIS WAS NEARLY TOUCHING THE REAR TIRES, I WAS UNABLE TO DRIVE AWAY UNTIL THEY REINFLATED AFTER STARTING THE VEHICLE.
Aug 20, 1999
ELECTRICAL SYSTEM,STRUCTURE
2 complaints
TL*THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT WATER PENETRATED THE VEHICLE CAUSING THE GENERAL ELECTRICAL MODULE, AND FUSE BOX, TO CORRODE. THE VEHICLE STARTED ON ITS OWN AND CAUSED THE RADIO, HEATER, AND ALL OTHER ELECTRICAL FUNCTIONS TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE ELECTRICAL MODULE AND THE FUSE BOX SEVERAL TIMES. THE WINDSHIELD WAS REPLACED, BUT THE DEALER WASN'T ABLE TO LOCATE DETERMINE WHERE THE WATER PENETRATED THE VEHICLE. THE MANUFACTURER TOOK A REPORT 0478403130 AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 135,000. UPDATED 3/8/11 *CN UPDATED 11/28/11 *CN
Nov 19, 2010
WINDSHIELD LEAKED INTO FUSE BOX AND GEM MODULE, GROWING A FUNGUS AND NEEDING REPLACEMENT, CREATING ELECTRICAL FUNCTIONS TO TURN ON AND OFF AT WILL WITH THE POTENTIAL OF CAUSING A FIRE. *TR
Feb 15, 2008
STRUCTURE,TIRES
2 complaints
THE FLARED PORTION OF THE TERMINATOR FOB ON THE RETAINING/RETRACTING CABLE FOR THE SPARE TIRE FRACTURED AND SEPARATED ON MY 1999 FORD EXPEDITION EDDIE BAUER (I AM THE ORIGINAL OWNER). *TR AS A RESULT, THE SPARE TIRE AND THE METAL CROSSPIECE RETAINER DROPPED ONTO THE STREET PAVEMENT, AND IN FRONT OF ONCOMING VEHICLES, WHICH SWERVED AND AVOIDED COLLIDING WITH THE LOOSE SPARE TIRE. I AM JUST GLAD, AND FORTUNATE, THAT THE SPARE TIRE DID NOT BOUNCE INTO THE AIR, OR END UP CRASHING THROUGH THE WINDSHIELD OF AN ONCOMING VEHICLE. THERE ARE NUMEROUS REPORTS OF SIMILAR, IF NOT IDENTICAL INCIDENTS OF THIS SPARE TIRE CABLE BREAKAGE POSTED ON THE INTERNET. ACCORDING TO THE OWNERS MANUAL, THE CRANK MECHANISM IS DRIVEN USING THE JACK HANDLE, AND IT IS SUPPOSED TO "RATCHET" WHEN THE SPARE TIRE BECOMES SNUG AGAINST THE VEHICLE UNDERCARRIAGE, PREVENTING OVER TENSION ON THE CRANK MECHANISM AND CABLE. UPON INSPECTION, THERE WERE NO SIGNS OF RUST, OR CORROSION, OR ATTEMPTED THEFT OR TAMPERING. A SMALL COLLAR PORTION OF THE TERMINATOR FOB REMAINED ON THE CABLE, WHILE FLARED PORTION BROKE AND SLIPPED OFF OF THE END OF THE CABLE. THERE ARE NOT ANY ADDITIONAL SAFETY DEVICES ON THE VEHICLE THAT RETAIN THE SPARE TIRE IN THE EVENT THE CABLE FAILS. DURING THE 2001 FIRESTONE TIRE RECALL, THE DEALER REPLACED ALL FIVE TIRES, WHICH INCLUDED THE SPARE TIRE. OTHERWISE, THE CRANK MECHANISM HAS NOT BEEN USED. I SEARCHED BUT FAILED TO FIND A REPORTED GOVERNMENT RECALL OF THIS CABLE AT HTTP://WWW.RECALLS.GOV/SEARCH.HTML. TO REPAIR THE CABLE END, I CREATED MY OWN TERMINATOR FOB USING AN ELECTRICAL SPLIT-BOLT SIZED TO THE DIAMETER OF THE CABLE. I FASHIONED A J SHAPE IN THE CABLE TO FORM A LOOP AND PLACED A SMALL SCREW THROUGH THE LOOP TO PREVENT PULL-THROUGH, ADDED A FEW DROPS OF BLUE LOCKTITE TO THE THREADS OF THE SPLIT-BOLT, AND CINCHED UP THE SPLIT-BOLT. *TR
Dec 09, 2009
TL*THE CONTACT OWNS A 1999 FORD EXPEDITION. THE VEHICLE HAS FIRESTONE WILDERNESS AT TIRES. WHILE DRIVING 70 MPH, THE SPARE TIRE BLEW OUT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A REPAIR SHOP AND HAD THE TIRE CHANGED. IT WAS ALSO DISCOVERED THAT THE FENDER WAS FOLDED UNDER THE VEHICLE NEAR THE FUEL LINE. THE TIRE SIZE AND DOT NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 200,000. UPDATED 8/10/09 *CN UPDATED 08/13/09. *JB
Jul 01, 2009
VEHICLE SPEED CONTROL,EQUIPMENT
2 complaints
I BOUGHT 1999 EXPEDITION AND 12 HOURS LATER THE KEYS WERE NOT IN THE VEHICLE 2 CABLES WERE SPARKING AND FLYING BY DRIVERS SIDE TIRE IN 5 MIN THE VEHICLE WAS GONE AND ON TOP OF THAT IT MELT MY HOUSE. FORD DOESN'T RESPOND TO ME AFTER I TURN IN REPORT. FORD TELLS ME THE LADY ON MY CASE IS THE ONLY PERSON THAT TALK TO ME AND SHE WON'T RETURN MY PHONE CALLS WHAT CAN I DO? I AM A SINGLE MOTHER WITH 5 KIDS. I DON'T KNOW IF I CAN LIVE WITH MY DEPRESSION. FORD ARE KILLERS MY KIDS COULD OF BEEN IN THERE! *TR
Sep 04, 2008
MAY 13, 2008 TO: FORD MOTOR COMPANY/CUSTOMER SERVICE DIVISION P.O. BOX 1904 DEARBORN, MICHIGAN 48121 TO WHOM IT MAY CONCERN; I AM THE OWNER OF A 1999 FORD EXPEDITION XLT 4X4, VEH , THAT WAS LISTED AS PART OF A MOTOR VEHICLE SAFETY RECALL. ON FEBRUARY 19, 2008, AT APPROXIMATELY 11PM, MY VEHICLE SUDDENLY BURST INTO FLAMES, WHILE JUST SITTING PARKED IN OUR DRIVEWAY. THE FIRE WAS UNDERHOOD AND AS WE TRIED TO EXTINGUISH IT THE FIRE DEPARTMENT AND LOCAL POLICE SHOWED UP AND THEY HAD TO PUT IT OUT. ENCLOSED YOU WILL FIND A COPY OF THE INCIDENT REPORT AND WILL NOTE THAT THERE ARE REASONS FOR US TO BELIEVE THAT THE RECALL ISSUE AND THE DESTRUCTION OF MY VEHICLE ARE DEFINITELY LINKED. UNFORTUNATELY FOR US, WE DID NOT RECEIVE THIS LETTER FROM YOU UNTIL THE FIRST WEEK IN MARCH 2008. MY VEHICLE WAS FINANCED AND THERE WAS AN OUTSTANDING BALANCE THAT WAS REQUIRED TO BE PAID OFF IMMEDIATELY BY MY LENDER. THEREFORE, BECAUSE OF THE SITUATION AT HAND AND THE LAPSE OF TIME IN WHICH THE NOTICE ARRIVED AFTER THE FIRE OCCURRED I FEEL THAT FORD MOTOR HAS A FINANCIAL RESPONSIBILITY AND IS LIABLE FOR THE COSTS I HAVE INCURRED AS A RESULT. WE ARE JUST THANKFUL THAT THE FIRE DEP'T. RESPONDED SO QUICKLY DUE TO VEHICLE BEING SO CLOSE TO HOME AND SLEEPING FAMILY. YOUR IMMEDIATE ATTENTION TO THIS WILL BE GREATLY APPRECIATED. EUGENE POLICE DEP'T CASE #[XXX] OFFICER M.LEE ALSO HAS PHOTOS SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
May 23, 2008
LATCHES/LOCKS/LINKAGES
2 complaints
CHILD SAFETY LOCKS BEGAN ENGAGING ON THEIR OWN AND MY CHILDREN WERE UNABLE TO EXIT THE VEHICLE. FOR SAFETY CONCERNS (IN CASE THERE WAS AN ACCIDENT, ETC. WHERE MY CHILDREN HAD TO GET OUT) I TOOK THE VEHICLE TO BE REPAIRED AND THEN ASKED FOR REIMBURSEMENT AS IT WAS A SAFETY ISSUE. (NO RECALLS FOR THIS PROBLEM WERE FOUND). FORD DOES NOT BELIEVE THIS IS A SAFETY ISSUE, NOR DOES IT BELIEVE I AM DUE REIMBURSEMENT. I DISAGREE AND BELIEVE A RECALL SHOULD BE IMPOSED AND I SHOULD BE REIMBURSED. *NM
Feb 20, 2007
OUR LOCKED VEHICLE WAS BROKEN INTO AND A CONSIDERABLE AMOUNT OF PERSONAL PROPERTY WAS STOLEN WITH NO APPARENT FORCED ENTRY. WHEN WE SPOKE TO A POLICE OFFICER WE WERE TOLD THAT THERE WAS A DESIGN FLAW IN THIS PARTICULAR VEHICLE IN WHICH A SMALL SCREWDRIVER CAN BE INSERTED UNDER THE KEYLESS ENTRY DOOR LOCK AND POP OPEN THE DOOR LOCKS. WHEN WE INSPECTED FURTHER, WE DID FIND A SMALL DENT AND GOUGED OUT PAINT FROM APPARENT USE OF A SCREWDRIVER. WE PURCHASED THIS VEHICLE FROM A DEALERSHIP IN JANUARY OF 2004. HAVE THERE BEEN ANY SERVICE BULLETINS PERTAINING TO THIS AND SHOULD THE DEALERSHIP HAVE RECTIFIED THIS PROBLEM BEFORE PUTTING IT BACK OUT ON THE MARKET?*AK
Jun 05, 2004
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
MANY FORD TRUCKS HAVE A "WATER INTRUSION" PROBLEM LEADING TO SERIOUS SAFETY ISSUES. SOME OF THEIR WINDSHIELDS ARE NOT SEALED PROPERLY -IN A HARD RAIN WATER LEAKS INTO THE FUSE BOX CAUSING AN ELECTRICAL BURNING, CAUSING THE VEHICLE TO STOP RUNNING INSTANTLY! FORD IS AWARE OF THIS AND IS FAILING TO ADDRESS IT. *JB
Jan 20, 2007
ENGINE SUDDENLY RUNNING VERY ROUGH AND ENGINE CHECK LIGHT ON. DEALER INVESTIGATION SHOWED COOLANT LEAK ON COIL PACK 4. COIL PACK REMOVED AND REPLACED AND HOSE CLAMP TIGHTENED. REPAIR WAS NOT DONE AS A DEFECT ALTHOUGH MANY OTHER VEHICLES HAVE HAD THE SAME PROBLEM. *AK
Jul 21, 2000
PARKING BRAKE
2 complaints
EMERGENCY BRAKE CABLE SNAPPED. *NM
Nov 28, 2005
EMERGENCY PARKING BRAKE CABLE AT LEFT REAR TIRE BROKE, CAUSING THE EMERGENCY PARKING BRAKE TO BECOME INOPERABLE. *AK DEALER COULD NOT FIND ANYTHING WRONG. *SLC
Aug 28, 2002
STEERING,TIRES
2 complaints
FAX FM EDGAR RANGEL (TX) RE FORD/FIRESTONE, HE WAS INJURED & HIS FRIEND ANGEL NAVARRETE WAS KILLED WHEN THEIR 1999 FORD EXPEDITION W/FIRESTONE TIRES ROLLED OVER DUE TO DEFECTIVE STEERING & TIRES. *MR THIS WAS A SERIOUS ROLLOVER INCIDENT IN WHICH THE STEERING WHEEL DID NOT RESPOND PROPERLY. *SCC. THE CONSUMER BELIEVED THE STEERING PLAYED A SIGNIFICANT ROLE IN THE ACCIDENT. TWO WEEKS PRIOR TO THE INCIDENT, THE VEHICLE WAS SERVICED AND IT WAS NOTED THERE WAS A DEFECT WITH THE POWER STEERING, BUT WAS EXPLAINED AS A NORMAL SOURCE OF THE VEHICLE. *JB
Jul 16, 2003
PE00 020; CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY WHILE RAINING, HE SWITCHED INTO ANOTHER LANE, AND VEHICLE WENT OUT OF CONTROL. VEHICLE HAD SKIDDED INTO A ENBANKMENT AND ROLLED TWICE OR MORE. THERE WERE INJURIES AND VEHICLE WAS TOTALLED. AFTER LOOKING AT PICTURES TAKEN OF THE VEHICLE AFTER ACCIDENT IT WAS NOTED THAT DRIVER'S SIDE FRONT TIRE WAS DAMAGED. IT IS UNCERTAIN IF THIS COULD HAVE CAUSED THE VEHICLE TO LOSE CONTROL OR WAS THE RESULT OF THE ACCIDENT. THE TIRES IN QUESTION WAS A REPLACEMENT TIRE A B.F. GOODRICH, REPLACED JUNE 3, 2000 BECAUSE THE ORIGINAL FIRESTONE TIRES HAD DEVELOPED A DEFECT. *AK *MJS
Aug 08, 2000
SERVICE BRAKES, AIR
2 complaints
NO SUMMARY. DT
Dec 06, 2002
THE ABS CONTROL MODULE FAILED. YH
Jun 29, 2000
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
2 complaints
ENGINE CHECK LIGHT HAS BEEN ON FOR SEVERAL MONTHS. WHEN I CONTACTED BIRD-KULGEN FORD, WES TOLD ME IT WAS AN EMMISSION PROBLEM AND A COMPUTER CHECK WOULD NEED TO BE DONE. IT WAS AND THE COMPUTER COULD NOT FIND THE PROBLEM... NOW THEY ARE IN TRIAL AND ERROR AND LABOR INTENSIVE TIME...JUST BEGAN TODAY BUT OTHERS MAY BE HAVING THE SAME PROBLEM, SO I WROTE TO YOU.*AK
Sep 17, 2002
DRIVEN FOR 20 MINUTES AND LET SIT 20 MINUTES, AND IT HESITATED AND RAN ROUGHLY UNTIL COOLDOWN 3 TO 4 HOURS, RUNS BETTER. WHY IS THIS HAPPENING? EVERYTIME I DRIVE AND LET IT SIT FOR 20 MINUTES IT RUNS LIKE THIS. ALSO, ENGINE CHECK LIGHT GOES ON AND OFF.
May 02, 2000
ELECTRICAL SYSTEM,TIRES
2 complaints
HAD SPARK PLUG COIL GO OUT ON #4 CYLINDER, SHAKES AT HIGHER SPEEDS TIRES WEAR UNEVENLY BURNING OIL SMELL AFTER YOU DRIVE IT HAD IT TO DEALERSHIP 3 TIMES AND THEY "COULDNT LOCATE A LEAK " ( MAYBE THERE TECHS SHOULD READ THESE TSB'S?) FINALLY RECONIZED AS BAD HEAD AND GASKET REPLACED STILL WAS LEAKING THEN I TOLD I NEEDED A TOTAL ENGINE REPLACEMENT! NOW ITS OUTTA WARRENTY AND MY PROBLEM ACCORDING TO FORD DEALERSHIP. EVEN THOUGH HAD IT IN FOR BURNING OIL SMELL WHEN UNDER 36,000 (DOT NUMBER: NA TIRESIZE: 275R16)
Jan 07, 2002
TIRE DEFECT: DRIVING UNDER NORMAL CONDITIONS WITH MY FAMILY OF FIVE WE HEARD A "BANG" AND REALIZED THE REAR RIGHT TIRE HAD BLOWN. BECAUSE OF THE SEVERITY OF THE BLOW OUT WE FELT IMMEDIATELY THAT THIS WAS A MANUFACTURING DEFECT AND EXPRESSED OUR CONCERN TO NEMER FORD. THE FORD EXPEDITION HAS NEVER BEEN USED FOR ANY OFF-ROAD PURPOSE. NEMER FORD REFUSED TO DO ANYTHING AND SIMPLY REFERRED US TO THE FIRESTONE DEALER. WE CONTACTED OUR LOCAL FIRESTONE DEALER AND THEY TOLD US IT MUST HAVE BEEN PUNCTURED, WHICH WE KNEW WAS NOT TRUE. WE HAVE NOT REPLACED THE TIRE AND STILL HAVE THE ORIGINAL TIRE TO PROVE TO SOMEONE THAT THE TIRE IS DEFECTIVE! FIRESTONE TOLD US WE NEEDED TO PURCHASE ANOTHER TIRE, I WILL NOT RISK MY FAMILY'S SAFETY BY PURCHASING ANOTHER FIRESTONE PRODUCT.( DOT NUMBER: TIRE SIZE: P265/70R )
Aug 09, 2000
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
A LOUD "KNUCKLING" SOUND IS OFTEN HEARD WHEN TURNING AT SLOW SPEEDS. NOISE COMES FROM THE FRONT END AND SOUNDS SIMILAR TO WHAT ONE HEARS WHEN THE FOUR WHEEL DRIVE IS ENGAGED AND DURING A SHARP TURN. THE VEHICLE FEELS LIKE ONE IS DRIVING OVER SOFTBALL SIZED ROCKS. THERE ALSO IS AN INCREASE IN ENGINE RPMS ASSOCIATED WITH THIS. CAMPUS FORD OF OKEMOS, MI DIAGNOSED THIS AS A FAILURE OF THE CLUTCH ASSENBLY IN THE FOUR WHEEL DRIVE. THIS WAS REPLACED BUT THE PROBLEM STILL EXISTS. I'M FEARFUL THAT SOMETHING COULD HAPPEN TO THE WHEEL ASSEMBLY WHILE TRAVELING DOWN THE HIGHWAY.*AK
Sep 05, 2001
INTERMITTENTLY VEHICLE JERKS FORWARD AND JUMPS. SEALER HAS REPLACED TRANSFER CASE. HOWEVER , PROBLEM REOCCURS. MANUFACTURER HAS BEEN NOTIFIED.*AK
Apr 13, 2001
VISIBILITY,TIRES
2 complaints
DD (TIRESIZE: 255R70-16)( DOT NUMBER: TIRE SIZE: 255R70-16 )
Nov 16, 2000
TIRES HAVE HAD A PROBLEM WITH MAINTAINING BALANCE AND HAVE REQUIRED BEING RE-BALANCED AND ROTATED EVERY 500 TO 1500 MILES. I HAD THE TIRES INSPECTED BY NATIONAL TIRE AND BATTERY, THEY DISMOUNTED THE TIRES, CHECKED FOR ROUNDNESS, INDEXED THE TIRES AND REMOUNTED THEM, ADDED ADDITIONAL WEIGHTS TO FRONT AND REAR OF TIRES. THEY SAID THE TIRES WERE DEFECTIVE AND SHOULD BE REPLACED BY THE MANUFACTURER. I TOOK THE SUV AND THE INSPECTION REPORT TO SEVERAL FIRESTONE DEALERS, ONE BARELY LOOKED AT THE TIRES AND QUOTED ME A PRICE OF $128.00 PER TIRE TO REPLACE THEM WITH THE SAME SIZE AND BRAND, NO CONSIDERATION WAS GIVEN TO THEM BEING DEFECTIVE OR COVERD BY PRO-RATA WARRANTY. ANOTHER DEALER SAID THAT HE DIDN'T NEED TO INSPECT THE TIRES THEY WERE NOT COVERED BY THE MANUFACTURERS WARRANTY AFTER 12,000 MILES AND THAT THERE WAS NO SUCH THING AS AN "OUT OF ROUND" TIRE. I HAVE TRIED TO SEEK RELIEF FROM FIRESTONE, WHO FINALLY SENT AN EMAIL SUGGESTING THAT I HAVE THE TIRES INSPECTED BY THEIR DEALERS, EVEN AFTER I HAD INFORMED THEM OF THE LACK OF INTEREST DISPLAYED BY THEIR DEALERS IN ATLANTA. I REC'D THE SAME VERBAGE THAT THEY RELEASED TO THE PRESS CONCERNING THE RECALLED TIRES AND I ADVISED THEM THAT I WASN'T SEEKING INFORMATION ON THE RECALLED TIRES, SINCE, MY SIZE WASN'T INCLUDED, THAT I WAS SEEKING RELIEF FOR A DEFECTIVE PRODUCT. THESE TIRES ARE BECOMING UNSAFE AT ANY SPEED AND THEY SHOULD BE RECALLED WITH THE OTHER SIZES BY FORD AND/OR FIRESTONE. I HAVE SEEN THE LISTED COMPLAINTS THAT YOUR GROUP HAS REC'D CONCERNING THESE TIRES AND I REQUEST YOUR ASSISTANCE IN MY PROBLEM..THE PROBLEM WITH MY 2 OUTSIDE MIRRORS ON MY SUV IS THAT THE "SILVER REFLECTIVE COATING" IS PEELING AND FLAKING OFF THE MIRRORS AND YOUR VISIBILITY TO EITHER SIDE IS GREATLY HAMPERED. I HAD SHOWN THIS TO MY DEALER BANNER FORD AND I HAD SPOKEN TO THE SERVICE MANAGER AT PEACHTREE FORD, THEY BOTH SAID THAT THERE WAS A PROBLEM WITH THE MIRRORS AND THAT THEY HAD REPLACED THEM ON SEVERAL OCCASIONS. ...THANKS.
Nov 16, 2000
FUEL SYSTEM, OTHER
2 complaints
THE FUEL PUMP SENSOR FAILED. YH
Jun 29, 2000
GAS GAUGE READING IS NOT ACCURATE. FUEL AMOUNT FLUCTUATES. CHECKED BY DEALER, NO PROBLEM FOUND. GAUGE STILL INACCURATE. DEALER INFORMED ME THAT THE DASH FUEL GAUGE IS NOT ACCURATE AND IS THERE PRIMARILY FOR DECORATION.
Dec 25, 1999
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
I WAS DRIVING TO NYC AND WENT TO PARK IN A REST AREA AND AS I WAS TURNING TO PARK THE CAR SHUT OFF.I TURNED IT ON AGAIN AND IT WAS FINE.ONE HOUR LATER AGAIN WHILE DRIVING AND MAKING A RIGHT TURN THE LIGHT IN THE DASH BOARD TURNED ON AND THE RADIO SHUT OFF AND THEN IT THE TRUCK DROVE FINE.THE NEXT DAY I WENT OVER A SMALL BREAK ON THE ROAD AND THE LIGHTS ON THE DASH BOARD WENT ON AND THE RADIO OFF AND LIKE ALWAYS I HAD NO PROBLEMS DRIVING IT HOME.ON 10-30-99 I WAS DRIVING AND I COULD NOT GO FASTER THAN 35 MILES IT FELT LIKE THE CAR LOCK OR I WAS DRIVING IN NEUTRAL AND ALL THE SUDDEN THE TRUCK TOOK SPEED AND IT WAS DRIVING FINE UNTIL I TRIED TURNING RIGHT THE STERING WHEEL BECAME HARD TO TURN AND IT WAS MAKING A CLICK CLICK SOUND WHEN I TURN THE STERING WHEEL TO THE RIGHT.IWAS ABLE TO DRIVE HOME AS LONG AS I DIDN'T TURN RIGHT.AFTER I PARK THE CAR I TURN THE WHEEL TO THE RIGHT AND IT CONTINUED ON MAKING THE CLICK CLICK SOUND.
Oct 30, 1999
WHEN VEHICLE BEGAN TO MOVE TRANSMISSION BEGAN TO SLIP. WHEN STOPPING ONE CAN FEEL THE TRANSMISSION JERKING. DEALERSHIP CHANGED THE SPARK PLUG AND THE HOSE CLAMP, (2) TEST DROVE VEHICLE, AND RECOGNIZED THE SLIPPING, BUT COULD NOT REMEDY THE PROBLEM. (3) ENGINEER CHECKED TRANSMISSION AND IT WAS OKAY. SECOND ENGINEER TESTED AND SAID IT WAS NORMAL. MANUFACTURER SAID IF BRAKES FAIL THEY WOULD BE ABLE TO FIX THEM. *AK
May 21, 1999
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
MY CAR HAS BEEN OVER HEATING AND HAVING PROBLEMS SINCE I FIRST BOUGHT IT. I COULD NOT UNDERSTAND WHY I HAVE TO CONTINUE TO KEEP FIXING IT AFTER I JUST BOUGHT IT. SOMEONE TOLD ME TO CHECK IF IT HAD A RECALL AND SURE ENOUGH IT DOES! I CHECKED ON THE DMV WEBSITE TODAY.
Oct 05, 2019
ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. AFTER PARKING THE VEHICLE NEAR THE CONTACT'S GARAGE, A FIRE ERUPTED UNDER THE HOOD. THE CONTACT WAS ALERTED TO THE FAILURE DUE TO THE ALARM SOUNDING. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS NOT DIAGNOSED AND REMAINED PARKED AT THE CONTACT'S RESIDENCE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E056000 (FUEL SYSTEM, GASOLINE) AND 98V312000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Sep 02, 2016
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
MY EXPEDITION STARTED ACTING LIKE IT WAS STARVING FOR FUEL MISFIRING LOSS OF POWER AND THERE'S A TICKING SOUND CONING FROM UNDER THE DASH BOARD THE DOOR LOCK UNLOCK THE LIGHTS FLICKER AND HORN BEEPS BY ITS SELF I PARKED IT AND A COUPLE DAYS LATER IT WOULDNT IT TRYING TO CRANK BUT ITS SOUND I DONT BELIEVE BATTERY IS DEAD IF IT WAS THEN LIGHTS WOULDN'T COME ON NOW AND AGAIN ALSO WHEN I USE MY KEY RING LOCK TO LOCK THE DOOR THERE'S A CLUNK CLUCK SOUND I'VE SPENT A LOT OF MONEY TRYING TO FIND OUT WHAT'S WRONG WITH LAMONT THAT'S MY EXPEDITIONS NAME AND NOBODY KNOWS LAST REPAIR SHOP HAD IT 9 DAYS TOTAL ON THE 7TH DAY I CALLED THEM THEY SAID THEY HAD NO IDEA AND ON THE 9TH I WENT IN AND THEY SAID I NEEDED A NEW MOTOR COSTING 2600 AND CHARGING ME 220 TO TELL ME THAT. THE SHOP BEFORE THAT COST ME 350 SAYING THE TRUCK ITSELF WERE THE PLUGS GO IN WAS STRIPPED AND THEY NEEDED A SPECIAL TOOL. ANY HOW I BELIEVE IT WOULD BE A MATTER OF TIME BEFORE THE VEHICLE WILL CATCH ON FIRE. THE VEHICLE IS VERY UNPREDICTABLE AND YOU DONT KNOW WHAT IT WILL DO NEXT IT ALSO DIES WHILE DRIVING IT ..
Jul 30, 2015
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
BLEW OUT 3 SPARK PLUGS ALREADY. NOW I NEED TO GET THE ENGINE FIXED AND SPEND 50% OF THE TRUCKS VALUE, BECAUSE FORD ROLLED OUT A FAULTY DESIGN AND WONT OWN UP. I'VE NEVER HEARD OF THIS BLOW OUT UNTIL I PURCHASED A FORD, AND I'VE OWNED SOO MANY OTHER CARS THAT NEVER EXPERIENCED THIS. THIS NEEDS TO BE RECALLED BY FORD! *TR
Nov 09, 2014
STEERING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 80 MPH, THE POWER STEERING ASSIST FAILED. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. THE VIN WAS UNAVAILABLE.
Jul 29, 2014
STRUCTURE,UNKNOWN OR OTHER
1 complaint
WHILE DRIVING APPROXIMATELY 20 MPH ON A RURAL ROAD THE SPARE TIRE FELL OUT FROM UNDER THE VEHICLE, ONTO THE ROAD. I DISCOVERED THE CABLE THAT HOLDS THE SPARE TIRE IN PLACE UNDER THE VEHICLE HAD BROKEN. *JS
Jun 15, 2014
SERVICE BRAKES
1 complaint
THE VEHICLE WAS BEING DRIVEN IN NORMAL OPERATION WHEN THE BRAKE PEDAL WENT TO THE FLOOR AND THE BRAKE SYSTEM BECAME INEFFECTIVE. VEHICLE WAS TOWED TO A BRAKE SHOP WHERE THE BRAKE LINE ON THE FRAME ON THE DRIVER'S SIDE NEAR THE DOOR WAS FOUND TO BE CORRODED THROUGH AND LEAKING. THE BRAKE SHOP FOUND ALL METAL BRAKE LINES CORRODED AND RECOMMENDED REPLACEMENT. *TR
Dec 20, 2013
FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE FUEL TANK STRAPS WERE COMPLETELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 214,000.
Aug 21, 2013
FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 1999 FORD EXPEDITION. THE CONTACT STATED THE STRAPS THAT SUPPORTED THE FUEL TANK WERE CORRODED AND FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED BOTH FUEL TANK STRAPS AT A COST OF $278 TO THE CONTACT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000. THE REAR DIFFERENTIAL COVER WAS LEAKING AND HAD TO BE REPLACED. UPDATED 06/27/11
May 12, 2011
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER
1 complaint
MY 1999 FORD EXPEDITION BLEW A SPARKPLUG. THE COST TO FIX IS RIDICULOUS COMPARED TO THE WORTH OF MY SUV NOW. I CHECKED ONLINE AND THIS APPARENTLY HAPPENS ALL THE TIME TO THIS ENGINE YET THERE HAS BEEN NO RECALL. WHAT IS UP WITH THIS? THIS IS DANGEROUS AND COSTLY. IF BRAKES FOR JAPANESE CARMAKERS ARE RECALLED WHY NOT PLUG PROBLEMS WHICH CAN CREATE ENGINE FIRES AND STRAND PEOPLE FAR FROM HOME? PLEASE HELP? *TR
Sep 22, 2010
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
99 FORD EXPEDITION BLEW OUT #3 SPARK PLUG AND DAMAGED COIL, NO FOREWARNING OF THIS , HAS 114,000MILES, COST ME $400 FOR A TEMP FIX,,WAS TOLD THIS IS A COMMON PROBLEM WITH THE 5.4 ENGINE, GARAGE INSTALLED A REPAIR SLEEVE AND SPECIAL PLUG,,NO WARRANTY,,I WAS 800 MILES FROM HOME, WHEN THE PLUG BLEW, I THOUGHT SOMEBODY TOOK A SHOT AT ME...IT ALSO RUINED THE COIL. *TR
Mar 23, 2009
ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT
1 complaint
IT STARTED OFF WITH A BEEPING, THAT HAPPENED ONCE AND A WHILE. I ALSO NOTICED WHEN THE DEFROSTER WAS TURNED ON BLACK DUST LIKE STUFF WOULD BLOW OUT. THEN ONE DAY MY HUSBAND AND I HEARD THE EXPEDITION TRYING TO START. NO KEYS IN THE IGNITION, NO ONE IN THE TRUCK! MY HUSBAND HAD TO DISABLE THE BATTERY TO GET IT TO STOP. WE WERE GOING TO TAKE IT TO THE FORD DEALER,BUT WHEN WE STARTED IT, IT CONTINUED TO TRY AND TURN OVER. THEREFORE MY HUSBAND HAD TO DISCONNECT THE BATTERY AGAIN AND WE HAD TO PAY FOR A TRUCK HAULER TO TAKE IT TO THE FORD DEALER. WHILE AT THE DEALER WE TOLD THEM IT COULDN'T BE STARTED, BECAUSE OF IT TRYING TO TURN OVER, BUT APPARENTLY THEY DID LET IT RUN AND NOW WE HAVE STARTER PROBLEMS. ALSO THEY HAD THE WINDSHIELD SEAL REPLACED, BUT IT STILL LEAKS. WE WILL BE TAKING IT BACK TO THEM TO HAVE THEIR REPAIRS REPAIRED. IT'S A SHAME, I WAS SO PROUD OF MY SUV, NOW I JUST DON'T KNOW. *TR
Sep 04, 2008
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
I HAVE A 1999 FORD EXPEDITION EDDIE BAUER 4X4 THAT HAS ALL THE SYMPTOMS OF YOUR INVESTIGATION #EA05015. I TOOK MY VEHICLE IN WHILE IT WAS STILL UNDER WARRANTY AND I WAS DENIED A CLAIM FOR THEM TO FIX IT AT MY LOCAL DEALER BECAUSE THEY SAID THAT THE CAUSE WAS DUE TO MOISTURE AND IT WAS NOT COVERED BY UNDER WARRANTY. THIS SOUNDED TO ME TO BE A MANUFACTURING DEFECT AND FELT IT SHOULD HAVE BEEN FIXED BY THEM. DURING THAT TIME I HAD TO REPLACE MY TRANSMISSION AND TRANSFER CASE WHICH ARE CONTROLLED IN SOME WAY BY THE GEM MODULE SO I AM TOLD. I HAVE NOT BEEN ABLE TO FIX THE GEM AND FUSE BOX TO THIS DATE DUE TO THE HIGH COST THAT WAS PRESENTED TO ME. I AM NOT CERTAIN OF THE ACTUAL DATE THIS TOOK PLACE BUT IT WAS IDENTIFIED WHILE THE VEHICLE WAS STILL UNDER WARRANTY. *JB
Jan 09, 2007
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
1999 FORD EXPEDITION BURNED IN GARAGE, DESTOYING GARAGE AND DAMAGING HOUSE. NOT DRIVEN FOR OVER 12 HOURS. BURNED SO BADLY INVESTIGATORS COULD NOT DETERMINE HOW IT STARTED. RECALL WAS DONE FOR CRUISE CONTROL SWITCH. *NM
Oct 12, 2006
AIR BAGS,EQUIPMENT
1 complaint
AFTER TAKING MY EXPEDITION FOR SERVICE FOR AN INOPERABLE HORN, THE SERVICE DEPARTMENT INDICATED THAT THE AIR BAG WAS DEFECTIVE. *NM
Apr 20, 2006
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
DT*: THE CONSUMER STATED THERE WAS A RECALL 05V388000 CONCERNING THE CRUISE CONTROL. THE VEHICLE WAS TAKEN TO A LOCAL SERVICE DEALER FOR REPAIR UNDER THE RECALL. WHEN THE DEALER MADE THE REPAIRS THE 5 AMP FUSE IN ONE OF THE CIRCUITS WAS REPLACED WITH A 15 AMP FUSE WITHOUT THE CONSUMERS KNOWLEDGE OR CONSENT. THE MANUFACTURER WAS CONTACTED AND INDICATED THE DEALER SHOULD NOT HAVE REPLACED THE FUSE WITH A LARGE AMP WHEN COMPLETING THE RECALL WORK. AS RESULT OF A LARGER AMP FUSE BEING INSTALLED IN THE SMALLER CIRCUIT THE ELECTRICAL CIRCUITS WERE MELTED. THE FOUR WHEEL DRIVE WILL NO LONGER DISENGAGE, THE WINDSHIELD WIPERS AND THE FRONT DEFROSTER WILL NOT WORK. THE CONSUMER DISCOVERED THE LARGER FUSE WHEN INSPECTING THE FUSES BECAUSE OF THE OTHER ELECTRICAL PROBLEMS. *JB UPDATED 2/28/2006 - *NM
Jan 17, 2006
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
MAJOR ELECTRICAL PROBLEMS: AIR SUSPENSION STOP WORKING; INTERIOR AND EXTERIOR LAMPS CONTINUALLY CLICK ON AND OFF; REAR WINDSHIELD WIPERS STOP WORKING. ABS WARNING CLICKS ON AN OFF, WHEN OFF BRAKES TEND TO LOCK DURING BRAKING. *JB
Dec 28, 2005
VISIBILITY,EQUIPMENT
1 complaint
IN JUNE OF 2004, THE SUNROOF OF OUR 1999 FORD EXPEDITION STOPPED WORKING. WE HAD TO REPLACE THE ENTIRE TRACK AND MOTOR. NOW, JUST OVER A YEAR LATER, THE SUNROOF HAS STOPPED WORKING. WE ARE GOING TO HAVE TO REPLACE THE ENTIRE TRACK AGAIN. OF COURSE, THE WARRANTY IS NO LONGER GOOD. *JB
Aug 30, 2005
PARKING BRAKE,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
1999 FORD EXPEDITION EDDIE BAUER 4X4 THE EMERGENCY BRAKE WAS REMOVED BY THE DEALER WHEN THEY SOLD IT TO ME AND NEVER PUT ONE ON IT, ALSO THE /C BLOWS OUT HOT AIR UP FRONT AND COLD IN THE BACK, AND THE ODOMITTER DOES NOT WORK, IT GOES IN AND OUT AND THE DEALER REFUSES TO FIX IT. SEVERAL OF MY FRIENDS HAVE THE SAME TRUCK AND THEY HAVE THE SAME PROBLEM
Jul 22, 2005
VISIBILITY,WHEELS
1 complaint
DT: THE VEHICLE DOES NOT START WHEN THERE IT RAINS, SNOWS OR ANY WATER RELATING ISSUES. ALSO, CAUSES OTHER ELECTRICAL PROBLEMS. DEALER KEEPS REPLACING THE COMPUTER, WHICH NEVER LAST. DEALERSHIP REPLACED THE WINDSHIELD, AND THAT DID NOT FIX THE PROBLEM. FORD HAS BEEN CONTACTED BY THE OWNER. FORD RECOMMENDED THAT THE OWNER TRY ANOTHER DEALERSHIP. THE OWNER HAS BEEN TO MORE THAN ONE DEALERSHIP TO TRY TO FIX THE PROBLEM, AND THEY COULD NOT FIGURE OUT THE PROBLEM EITHER. THE VEHICLE HAS BEEN IN THE SHOP OVER THESE ISSUES BETWEEN 6-12 TIMES, AND NOW THE DEALERSHIP WILL NOT EVEN GIVE THE OWNER AN INVOICE. OWNER HAS SPENT ABOUT $4,000.00 OVER 8 MONTHS ON TRYING TO FIX THIS PROBLEM. THIS OWNER IS NOT SATISFIED WITH THE DEALERSHIP OR FORD. THE WATER PROBLEMS HAVE BEEN GOING ON FOR TWO YEARS. THE WHEEL CAME OFF LAST YEAR IN JULY. THE WHEEL STARTED VIBRATING AND THE WHEEL JUST CAME OFF WHILE DRIVING. THE WHEEL LUGS: NUTS AND BOLTS BROKENOFF. 4 OUT OF 5 LUGS AND NUTS WERE MISSING. THE ODOMETER DOES NOT WORK. IT BLINKS OFF AND ON. THE ODOMETER WILL STAY OFF FOR MONTHS, WHEN IT COMES BACK ON THE MILEAGE MAY GO FORWARD OR IT MAY GO BACKWARDS. THE OWNER TOOK THE VEHICLE IN AND HAD THE LUG SAND NUTS A LONG WITH THE RIM AND WHEEL REPALCED.*AK
Jun 21, 2005
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
THE EGR VACUUM SENSORS AND SWITCHES ON THE ENGINE HAVE HAD TO BE REPLACED TWICE ON MY 1999 FORD EXPLORER - ONCE IN 2002 AND THEN AGAIN IN 2005. FORD IS THE ONLY MAKER OF THESE PARTS AND I FEEL THAT FORD IS SELLING FAULTY PARTS - WHICH IS EXTREMELY DANGEROUS
May 16, 2005
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
1999 FORD EXPEDITION COLLIDED HEAD-ON WITH ANOTHER VEHICLE. BOTH WERE TRAVELLING AT HIGHWAY SPEEDS. THE EXPEDITION IMMEDIATELY CAUGHT FIRE, INCLUDING THE PASSENGER COMPARTMENT.THE FIRE WALL FAILED AND FUEL APPARENTLY FED THE FIRE.
May 12, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN,AIR BAGS
1 complaint
THE AIR BAG SENSOR CONTROLS THE HEIGHT OF THE VEHICLE. THE SENSOR IS MALFUNCTIONING AND THE VEHICLE'S REAR IS DROPPING, AND WILL NOT LIFT. ALSO, TRANSMISSION HAS BEEN REPLACED FOUR TIMES, AND THE ENGINE WAS REPLACED THREE TIMES. *BF *NM
Apr 27, 2005
UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
AN IGLOO COOLER WAS PLUGGED INTO THE CIGARETTE LIGHTER. THE FUSE TO THE IGLOO COOLER BLEW AND MELTED THROUGH, BLOWING OUT ALL OF THE RELATED FUSES. (THIS WAS NOT THE FAULT OF THE VEHICLE) *AK UNABLE TO SEE THE YEAR OF THIS VEHICLE. *SC
Apr 05, 2005
STEERING,EQUIPMENT
1 complaint
IN JUNE I PURCHASED MY EXPEDITION AND NOTICED THAT THERE WAS A RUMBLING NOISE AND PULLING TO ONE SIDE AT A SPEED OF 55 ABOUT TWO WEEKS LATER. I HAD TAKEN IT BACK TO THE DEALER HE SAID THEY CHECKED IT OUT CAN NOT FIND ANYTHING WRONG. WHILE TURNING IN TO A PARKING LOT IN SEPT. I HEARD A CRACK AND MY STEERING WAS NOT GOOD. I THOUGHT NOTHING SERIOUS ,WELL WHEN I WENT TO LEAVE I COULD NOT BACK UP MY FRONT WHEEL WAS DRAGGING RESULTS WAS A BROKEN TIE ROD. VERY LUCKY TO NOT BE DRIVING DOWN THE ROAD WITH MY 3 CHILDREN. THE FRONT END IS STILL MAKING THE NOISE IN WHICH DEALER SAID FRONT WHEEL BEARINGS NOW THAT MY WARRANTY IS EXPIRED ! IS THERE A RECALL ? *NM
Jan 19, 2005
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
I HAVE A 1999 FORD EXPEDITION EDDIE BAUER, ON MONDAY, DECEMBER 13,2004 I WAS HAVING BRAKES AND ROTORS REPLACED ON MY TRUCK. THE MECHANIC NOTIFIED ME THAT THERE WAS A MAJOR PROBLEM WITH THE TIE ROD END. HE SAID THAT THE BOLTS WERE BROKEN ON ONE SIDE AND MISSING ON THE OTHER. HE ALSO STATED THAT HE WAS SURPRISED THAT THE VEHICLE WAS STILL UPRIGHT AND THAT I HAD NOT BEEN IN AN ACCIDENT. MY VEHICLE HAS NOW BEEN IN THE SHOP FOR 3 DAYS DUE TO THIS PROBLEM. THE MECHANIC WHO IS FIXING THE PROBLEM STATED THAT I NEEDED TO FIND OUT IF THERE ARE ANY RECALLS ON THIS VEHICLE FOR THE TIE ROD END.*AK
Dec 15, 2004
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,ENGINE AND ENGINE COOLING
1 complaint
FRANKLY, I NEED YOUR ADVICE ON A MATTER OF GREAT CONCERN I BOUGHT A 1999 FORD EXPEDITION FROM WALDORF FORD IN OCT 2002. RECENTLY I HAD A BREAK DOWN; I HAD THREE SPARK PLUGS BLOW-OUT, YESTERDAY I WAS TOLD THAT THREE CYLINDERS ARE GONE DUE FROM THE DAMAGE OF THE SPARK PLUGS. THE ASSISTANT TEAM MGR SAID IT WOULD COST $6000.00 TO GET A NEW ENGINE OR GET A NEW VEHICLE; I COULDN'T BELIEVE MY EARS. THESE TRUCKS ARE LEMONS AND I BELIEVE ITS TIME THAT FORD TAKE RESPONSIBILITY FOR THEIR ACTIONS AND RECALLS THESE ENGINE. I GUESS THEY ARE WAITING FOR SOMEONE TO GET KILLED. MY TRUCK LOST POWER IN THE MIDDLE OF RUSH HOUR AND I WAS NEARLY REAR ENDED. OTHER NOTED PROBLEMS: THE EMERGENCY BRAKE CABLE STAYS ON, THE ENGINE LIGHT STAYS ON WHILE DRIVING AND THE BRAKES PADS AND SHOES ARE WORN OUT AT A HIGHER RATE. *JB *BF *NM
Nov 08, 2004
EXTERIOR LIGHTING,VISIBILITY
1 complaint
BOTH SIDE REAR VIEW MIRRORS WITH THE TURN SIGNAL ARE TURNING BLACK. IN CERTAIN SPOTS THERE IS NO REFLECTION. AT NIGHT THE VISIBILITY IS VERY POOR. *AK
Jun 26, 2003
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENT
1 complaint
INTERIOR LIGHTS MALFUNCTIONING, DAYTIME RUNNING LIGHTS NOT WORKING CORRECTLY, HEATING/COOLING SYSTEM NOT WORKING PROPERLY; STAYS ON EVEN WHEN KEY IS NOT IN IGNITION. WHEN IGNITION IS TURNED ON OR OFF, THE WOOFER MAKES A LOUD THUMPING SOUND. WOOFER INOPERABLE. RIGHT SIGN WING NEVER WORKED PROPERLY/ WILL NOT OPEN OR CLOSE. BRAKING SYSTEM IS DOUBTFUL, IT SQUEAKS, AND WHEN GAS IS RELEASED ENGINE AND BRAKING ARE NOT COORDINATED SMOOTHLY . CONSTANT SQUEAKING WHEN IN MOTION. DEALERSHIPS SERVICE REPAIR PERSONAL NEGLECT AND REFUSE TO FIND THE CAUSES, EVEN THOUGH VEHICLE IS STILL UNDER WARRANTY. *NLM
Jun 13, 2003
POWER TRAIN,VISIBILITY,TIRES
1 complaint
NAR 3-11-03 THE CONSUMER HAS EXPERIENCED SEVERAL PROBLEMS WITH HIS FORD EXPEDITION, THE SIDE VIEW MIRRORS HAVE TURNED BACK FROM THE INSIDE, THE TOP OF THE SHIFT HANDLE BROKE OFF, AND ALL THE TIRES HAD TO BE REPLACED BEFORE A FIRESTONE RECALL HAD BEEN ISSUED. THE CONSUMER FEELS THAT THE DEALERSHIP SHOULD BE RESPONSIBLE FOR REPAIRS SINCE IT'S WAS A MANUFACTURERS DEFECT AND NOT A MAINTENANCE PROBLEM. *CB *JB
Mar 10, 2003
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
IN NINE MONTHS OF OWNERSHIP THE CONSUMER HAD PROBLEMS WITH THE HIGH TENSIONER, THE OUTER STEERING TIE ROD ENDS, WHICH HAD FELL APART WHILE DRIVING, THE BRAKE SYSTEM, AND THE INNER TIE ROD ENDS. SCC *JB
Feb 28, 2003
STEERING,SUSPENSION,STRUCTURE
1 complaint
THE CONSUMER WOULD HEAR A POPPING/RUMBLING NOISE WHENEVER THE VEHICLE WAS REVERSED OR IF THE STEERING WHEEL WAS TURNED TO THE LEFT OR RIGHT. CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER AND THEY THOUGHT THEY HAD FIXED THE PROBLEM, THE CONSUMER CONTINUED TO HEAR A NOISE AND NOTICED THAT THE FRONT TIRES WERE RAPIDLY WEARING DOWN. THE CONSUMER HAD GONE TO SEVERAL FORD DEALERS AND RECEIVED DIFFERENT CONFLICTING DIAGNOSES FROM THE SEVERAL SERVICE AREAS OF DIFFERENT FORD DEALERS, CONSUMER FEELS THERE IS A POSSIBLE DEFECT WITH THE VEHICLE, ALSO THERE WAS A NOISE COMING FROM THE REAR, DEALER REPLACED THE CLUTCHES IN THE REAR, THERE WAS A POPPING NOISE WHEN BACKING UP AND MAKING A TURN, DEALER LUBED THE STEERING, CONSUMER WAS ALOS INFORMED THAT LOWER BALL JOINTS WERE NEEDED.*SCC *CB
Sep 04, 2002
SUSPENSION,VEHICLE SPEED CONTROL
1 complaint
I WAS RETURNING FROM KANSAS CITY, MO. TO WOODBRIDGE, VA., TRAVELING ON I-70E AT THE 51 MM IN INDIANA. MY VEHICLE WAS SET ON CRUISE JUST UNDER 70 MPH. (69 MPH APPROX.) SUDDENLY I FELT A VIBRATION AND SOUND THAT RESEMBLED DRIVING OVER RUMBLE STRIPS! THERE ALSO WAS IMMEDIATE VIBRATION IN THE STEERING, THOUGH NO LOSS OF CONTROL. I WAS DRIVING IN THE SLOW LANE (#2), SO I GENTLY APPLIED BRAKES AND MOVED TO THE SHOULDER OF THE ROAD AND STOPPED. MY PASSENGER SIDE FRONT TIRE HAD COMPLETELY COME APART. THE TREAD HAD SEPARATED FROM THE CASING, AND THE SIDEWALL WAS CHEWED UP, EXPOSING THE WHITE PLYS UNDERNEATH! WHEN THE TIRE WAS REMOVED AND INSPECTED AT THE GARAGE THAT TOWED ME, A TEAR, THAT WENT FROM THE RIM STRAIGHT OUT TO WHERE THE CASING MEETS THE TREAD WAS FOUND. THERE WERE NO FOREIGN OBJECTS OR BUBBLES IN THE TIRE, NOR HAD I RUN OVER ANYTHING, AND THERE WAS NO DAMAGE TO THE RIM. THE TIRE HAD ABOUT 90% TREAD ON IT .THIS VEHICLE HAD JUST RECEIVED A MAINTENANCE CHECK AND SERVICING AT A FORD DEALERSHIP IN PITTSBURGH, PENNA. ON 10AUG02. THIS WAS A "MULTI POINT INSP."(INCLUDING TIRE ROTATION) I WAS TOLD THAT "ALL TIRES, BRAKES, ETC. WERE IN VERY GOOD CONDITION, REQUIRING NO MAINTENENCE BEYOND FLUID AND FILTER CHANGES THAT WERE BEING DONE AT THAT TIME. BASICALLY, I DON'T KNOW WHAT CAUSED THE TIRE TO THROW THE TREAD, (SEPARATE). I DO KNOW THAT THE VEHICLE WAS CHECKED BY THE MANUFACTURER'S DEALERSHIP, AND BASED ON THE INFORMATION THAT I HAVE SUPPLIED, AND THE RECENT PROBLEMS WITH FIRESTONE, AND NOW CONTINENETAL TIRES, MY WIFE, WHO WAS WITH ME, AS WELL AS MYSELF ARE EXTREMELY CONCERNED ABOUT OUR SAFETY WHEN TRAVELING AT HIGHWAY SPEEDS, AS WE OFTEN MAKE OUT OF STATE TRIPS. I WILL BE TAKING THE TIRE TO MY LOCAL DEALERSHIP TOMORROW 8/26/02, FOR THEIR EVALUATION.*AK
Aug 25, 2002
STEERING,SUSPENSION
1 complaint
TRAVELING APPROX. 25 MILES PER HOUR, VEHICLE STEERING FAILED DUE TO BROKEN TIE ROD ON FRONT PASSENGER SIDE AND BROKEN STABILIZER BAR ON DRIVER SIDE. VEHICLE HAD BEEN AT DEALERS TWICE IN PREVIOUS WEEK FOR ALL 4 TIRES TO BE BALANCED AND FOR STEERING VIBRATION. *AK
Jul 23, 2002
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
WHILE WAITING IN A FAST FOOD LANE VEHICLE SUDDENLY ACCELERATED AND RAN INTO REAR OF ANOTHER VEHICLE. BRAKES WERE APPLIED WHEN THIS OCURRED, BUT THEY DIDN'T FUNCTION. MANUFACTURER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK
Oct 15, 2001
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
IN REFERENCE TO REAR DIFFERENTIAL SEAL BLEW OUT, CAUSING FAILURE OF BOTH SETS OF REAR BRAKES/ DISCS AND PARKING DRUMS.*AK
Sep 10, 2001
SUSPENSION,AIR BAGS
1 complaint
WHILE DRIVING 65 MPH REAR OF VEHICLE DROPPED. DEALER SAID REAR SUSPENSION/ AIRBAGS NEEDED TO BE REPLACED.*AK
Aug 15, 2001
VISIBILITY,INTERIOR LIGHTING
1 complaint
CONSUMER TURNED ON INTERIOR DOME LIGHT AT NIGHT, WAS BLINDED BY IT AND LOST CONTROL OF VEHICLE. HE WAS ABLE TO RECOVER AND STAY IN HIS LANE. GLARE FROM LIGHT WENT TO SUN ROOF, AND THEN REFLECTED OFF DRIVER SIDE OF WINDSHIELD. IT DID NOT REFELECT OFF PASSENGER'S SIDE. *SLC
Apr 04, 2001
SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
WHILE DRIVING IN WET CONDITIONS AT 50 MPH VEHICLE STARTED TO PULL TO RIGHT. CONSUMER TRIED TO PUT ON BRAKES, AND NOTHING HAPPENED, ABS DIDN'T KICK IN.*AK VEHICLE IN A 4 WHEEL DRIVE WHICH DIDN'T KICK IN HIT DITCH AND ROLLED OVER. *YH
Jan 10, 2001
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
1 complaint
WHILE DRIVING COULD SMELL ENGINE BURNING OIL WHICH CAME THROUGH THE VENTS. THERE WAS NO OIL LEAKING. COIL BROKE IN THE ENGINE/ WINDSHIELD WIPERS WOULD COME ON BY THEMSELF, WHILE THE REAR WIPER DOES NOT WORK AT ALL/ PASSENGER DOOR PANEL WAS LOOSE & CAME OFF/ ELECTRICAL SYSTEM WOULD CAUSE LIGHTS TO FLICKER ON & OFF, AND FUEL GAUGE FAILED TO REGISTER THE CORRECT AMOUNT OF FUEL WHEN FILLED.*AK
Sep 14, 2000
AIR BAGS,TIRES
1 complaint
THERE WAS A PASSENGER IN VEHICLE GOING 70MPH. DRIVER LOST CONTROL, VEHICLE CROSSED OVER SEVERAL LANES, AND FLIPPED OVER 4 TIMES. LANDED ON WHEELS & HIT GUARDRAIL & FLIPPED AGAIN. LANDED ON RIGHT SIDE & SKIDDED 92 FEET. UPON IMPACT WITH GUARDRAIL, AIR BAGS FAILED TO DEPLOY. CHILD 2 1/2MOS. IN REAR FACING SEAT WAS THROWN FROM SEAT AS VEHICLE FLIPPED. POLICE REPORT INDICATED HYROPLANED ON WATER ON HIGHWAY. PICTURES SHOWING FRONT RIGHT TIRE BLOWN & POSSIBLE REAR. FIRESTONE TIRES ON VEHICLE THAT WAS TOTALED. OCCUPANTS SUFFERED MINOR INJURIES & TREATED AT EMERGENCY ROOM. CHILD SEAT COSCO MODEL #0273310 DOM 06 OCT 97. *AK
Sep 12, 2000
TIRES,EQUIPMENT
1 complaint
TIRES: HAD A BLOWOUT ON THE HIGHWAY IN APRIL OF THIS YEAR. I WENT TO THE NEAREST FIRESTONE DEALER. HE INSPECTED THE TIRE AND REPORTED THAT IT WAS DEFECTIVE AND NOT REPAIRABLE, SO I BOUGHT A NEW ONE. EVER SINCE THIS HAPPENED, THE VEHICLE VIBRATED TERRIBLY AT HIGHWAY SPEEDS. REPORTED (3TIMES) TO DEALERSHIP SINCE APRIL. EACH REPORT IS DOCUMENTED. ALLEGEDLY FIXED EACH TIME. FINALLY ON 8/04/00 THE TIRE WAS DECLARED DEFECTIVE BY THE DEALERSHIP AND WAS REPLACED.(I HAVE DOCUMENTATION/RECEIPTS ON ALL WORK). PROBLEM IS THAT THE TRUCK STILL VIBRATES AT HIGHWAY SPEEDS ALTHOUGH AT LOWER MPH THAN PREVIOUSLY REPORTED. AIR CONDITIONING: FIRST REPORTED STRONG MOLDY ODOR BACK IN JAN 1999. WAS TOLD BY FORD SERVICE REP. THAT IT WAS DUE TO THE TRUCK'S HAVING BEEN IDLE IN THE HOT SUN/PARKING LOT PRIOR TO MY PURCHASING IT. I WAS TOLD THAT IT WOULD DISSIPATE IN TIME. IT DID NOT. I BROUGHT IT IN THREE TIMES SINCE THEN. EACH TIME I ASKED THAT THE CAUSE BE FIXED AND NOT JUST THE SYMPTOMS. ON THE 4TH VISIT, I INVOLVED THE OWNER AND HIS DEALERSHIP HIRED AN OUTSIDE COMPANY TO REMOVE THE MOLD FROM THE SYSTEM. THEY CLAIMED TO HAVE DONE SO BUT DURING THE CLEANING PROCESS THEY ADDED A CHEMICAL/PERFUME THAT IS SO STRONG, ONE CANNOT TELL IF THE ACTUAL PROBLEM IS STILL PRESENT OR NOT. I WAS TOLD (BY THE SERVICE REP) THE OWNER WAS SO OFFENDED BY THIS SMELL THAT HE HAD THE COMPANY COME BACK OUT & REDO THE TRUCK TO REMOVE THE ADDED CHEMICAL. THEY WERE UNSUCCESSFUL AS IT SMELLS VERY STRONG EVEN TODAY (2 WEEKS LATER). MY CONCERN IS AS FOLLOWS; IF THEY REMOVED THE MOLD AND SMELL THEN WHY WOULD THEY NEED TO ADD A CHEMICAL/PERFUME? I BELIEVE THAT THEY ADDED THIS CHEMICAL TO MASK THE FACT THAT THE MOLD IS STILL PRESENT. I THINK THAT ALL THEY WERE ABLE TO DO WAS OVERPOWER THE STENCH OF MOLD BY ADDING THIS FRAGRANCE. I WANT THE CAUSE OF THE PROBLEM FIXED, NOT JUST THE SYMPTOMS. HAVING MOLD SPORES BLOWN INTO MY FACE IS A RISK TO MY HEALTH AND IS OF SERIOUS CONCERN TO ALL. MY TRUCK IS NOT THE ONLY ONE.
Aug 18, 2000
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,VISIBILITY,WHEELS,TRAILER HITCHES
1 complaint
THIS VEHICLE HAS BEEN BACK TO DEALERSHIP SEVEN TIMES SINCE PURCHASE FOR WARRANTY SERVICE PROBLEMS AND RECALLS. IN MAY OF 99 THERE WAS A RECALL ON THE WHEEL LUGS: NUTS. IN SEPTEMBER 99, NOVEMBER 99, AND MARCH 2000 IT WAS IN FOR WINDSHIELD WIPER PROBLEMS; MOULDING REPLACEMENT; TWICE FOR FRONT END ALIGNMENTS (STEERS TO RIGHT); AND TRAILER HITCH RECALL. THE CONSTANT SMELLL OF BURNING OIL HAS JUST BEEN DIAGNOSED ON LATEST VISIT TO DEALERSHIP 5/15/00 AS NEEDING A NEW CYLINDER HEAD. VEHICLE HAS BEEN IN ON THREE OTHER OCCASIONS FOR THIS SAME PROBLEM, BUT THEY COULD NEVER FIND IT. NOW PARTS ARE ON ORDER---WILL TAKE 3-4 DAYS TO OBTAIN PARTS BEFORE THEY CAN REPAIR IT. REGARDING THE "WINDNOISE" DEALER SAYS ITS "NORMAL" YET SERVICE BULLETINS HAVE BEEN ISSUED ON THIS PROBLEM (996780 & TSB 99-6-5). IN NOVEMBER OF 1999, THE LEFT "TIE ROD" BROKE OFF WHILE WE WERE IN PHOENIX. A PHOENIX DEALERSHIP DID A SAME DAY REPAIR FOR US. *AK
May 16, 2000
FUEL SYSTEM, GASOLINE,AIR BAGS
1 complaint
DEFECTIVE FUEL LINE SHUT OFF - DEFECTIVE AIR BAG - BOTH DID NOT DEPLOY
Apr 18, 2000
AIR BAGS,SEAT BELTS
1 complaint
WE WERE INVOLVED IN A TWO-VEHICLE CRASH WITH MAJOR DAMAGE TO THE FRONT OF OUR SUV. MY HUSBAND WAS DRIVING AND I WAS A PASSENGER IN THE FRONT. NEITHER OF OUR AIRBAGS DEPLOYED. WE WERE BOTH WEARING OUR SEAT/SHOULDER BELTS. WHEN WE COLLIDED, MY SEATBELT DID NOT CATCH, AND I HIT THE DASHBOARD. I WAS TRANSPORTED TO RUSSELLVILLE HOSPITAL BY AMBULANCE. I SUFFERED BRUISING TO MY CHIN AND BOTH SHINS. FOLLOWING OUR ACCIDENT, A RUSSELLVILLE POLICE OFFICER (ALONG WITH A MEMBER OF OUR FIRE DEPARTMENT) WENT BACK TO MY VEHICLE AND JERKED ON THE SEATBELT TO TRY TO GET IT TO CATCH AND HE COULD NOT. I AM CONTINUING TO HAVE PAIN IN MY JAW AND MY BACK. MY HUSBAND TOLD THE BODY SHOP MANAGER AT LONG LEWIS FORD OF MUSCLE SHOALS, AL ABOUT OUR AIRBAGS NOT DEPLOYING AND MY SEATBELT NOT WORKING PROPERLY. THE FAULTY SEATBELT HAS BEEN REMOVED FROM OUR VEHICLE AND IS IN MY POSSESSION. *AK
Mar 01, 2000
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
WHEN VEHICLE HAD 3,789 MILES ON IT, COOLANT LEAKED ONTO PLUGS & COILS. HAD IT REPAIRED. ON 8/30/99, COOLANT LEAKED ONTO PLUGS & COILS. HAD IT REPAIRED AGAIN. WROTE TO ZONE DIVISION WITH COPIES TO CEO AND CHAIRMAN OF FORD REQUESTING TO BE RELEASED FROM MY LEASE. ONLY GOT FORM LETTERS BACK. ON 1/2/2000, SAME THING HAPPENED AGAIN. LEFT CAR AT DEALERSHIP, PUTTING ENVELOP WITH KEYS AND NOTE STATING PROBLEM IN THEIR NIGHT SERVICE WINDOW.. HAVE HAD OTHER PROBLEMS WITH VEHICLE I.E. REAR WIPER BLADE INOPERATIVE. ADAMSON FORD, WHERE CAR WAS LEASED FROM KEPT VEHICLE FROM THURSDAY 8/30/99 UNTIL MONDAY 9/2/99. DEALERSHIP VERY RUDE AND UNCOOPERATIVE, AND FAILED TO REPAIR ITEMS LISTED ON SERVICE ORDER. I BELIEVE VEHICLE IS A DEFECTIVE PRODUCT SENT FROM THE FACTORY TO THE DEALERSHIP WHO IN TURN LEASED IT TO ME. *AK
Jan 03, 2000
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
VEHICLE VIBRATION AT SPEEDS OF 65 MPH OR HIGHER. BURNING SMELLS COMING FROM UNDER HOOD AND VEHICLE SMOKE FROM UNDER HOOD.
Nov 15, 1999
ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
1 complaint
ON SUNDAY WINDSHIELD WIPERS STARTED GOINIG CRAZY.THEY STARTED TO GO ON AND OFF FOR 5 MINUTES AFTER SEVERAL ATTEMPTS TO SHUT THEM OFF.FINALLY MY HUSBAND PULLED OVER AND TURNED THE CAR OFF, AND THE WIPERS SHUT OFF.THE DEALER WAS NOT NOTIFIED .ON TUESDAY AT ABOUT 7:56 AM I WAS DRIVING TO GO TO A GAS STATION AND AS I WAS TURNING TO THE LEFT I HEARD A LOUD SOUND THAT SOUNDED LIKE AN EXPLOSION AND THE TRUCK TURNED OFF.I TRIED TUNRING THE CAR ON SINCE I HAVE HAD PROBLEMS WITH THE CAR TURNING OFF BEFORE AND I REALIZED THAT THE CAR WAS SMOKING FRON THE INSIDE.I TRIED TO OPEN THE DOOR FROM OUTSIDE THEY DID NOT OPEN. SO IN FEAR THAT THE CAR WOULD BLOW UP THAT I TRIED TO START THE CAR AND IT STARTED. I OPENED THE DOOR QUICKLY BEFORE THE CAR BLEW UP.THEN THE THE PLASTIC STARTED TO BURN UNDER THE RUNNING BOARD AND BY THE TIME THE FIRE DEPT CAME THE INSIDE OF THE CAR WAS ON FIRE.THE CAR WAS TOWED TO THE DEALERSHIP.THE INSIDE OF THE CAR WAS DESTROYED. *AK
Nov 13, 1999
STEERING,FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY,STRUCTURE
1 complaint
NO SUMMARY
Oct 27, 1999
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,STRUCTURE,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
THIS IS A REPLACEMENT VEHICLE FROM FORD FOR MY 1999 FORD EXPEDITION. THE REPLACEMENT VEHICLE HAS MANY OF THE SAME PROBLEMS. THE STALLING WHEN ACCELERATING IN AN INTERSECTION IS A SERIOUS SAFETY PROBLEM. WE WE'RE NEARLY T- BONED. FORD SOMETIMES ADMITS THAT THEY ARE AWARE OF THE PROBLEMS AND THEN AT TIMES WILL DENY THEM. PLEASE INVESTIGATE
Sep 16, 1999
SUSPENSION,VISIBILITY
1 complaint
WHILE DRIVING VEHICLE IS PULLING TO THE RIGHT. ALSO, WINDSHIELD WIPERS ARE COMING ON WHILE THE SWITCH IS IN OFF POSITION. *AK
Jul 29, 1999
POWER TRAIN,VISIBILITY
1 complaint
THE WINDSHIELD WIPERS FAIL TO WORK WHEN NEEDED. ON DRY DAYS WOULD COME ON, ON WET DAYS DO NOT COME ON. REAR WIPER WAS REPAIRED. NOW NEITHER WORKS, FRONT OR REAR. TRANSMISSION WILL NOT SHIFT PROPERLY. HAD IT CHECKED & METAL PIECES HAD BROKEN OFF. TRANSMISSION BURNT OUT. HAD THE PISTON REPLACED. THE POWER WINDDOWS WOULD GO UP & DOWN WITHOUT KEY INSERTION.
Jul 29, 1999
Where to Find VIN for Problems Check
To check for problems and complaints on your 1999 FORD Expedition, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 1999 FORD Expedition 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 1999 FORD Expedition Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 1999 FORD Expedition dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your FORD dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 1999 FORD Expedition have?
The 1999 FORD Expedition currently has 1007 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 1999 FORD Expedition?
The most common problems reported for the 1999 FORD Expedition are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 1999 FORD Expedition problem data come from?
All problem and complaint data for the 1999 FORD Expedition comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 1999 FORD Expedition?
You can report safety problems with your 1999 FORD Expedition directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 1999 FORD Expedition VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 1999 FORD Expedition reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 1999 FORD Expedition. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
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