2001 FORD Expedition Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
611
Complaints Reported
Complaints by Component
ENGINE AND ENGINE COOLING
112 complaints
AFTER DROPPING OFF MY CHILDREN AT DAYCARE I STOPPED AT THE STORE. WHEN I GOT BACK INTO MY CAR AND STARTED IT, IT MADE A LOUD POP LIKE SOMETHING HAD CAME OFF. SO I PROCEEDED TO TURN THE IGNITION ON AND THEN SMOKE CAME OUT OF THE TOP VENTS AND THE TRUCK BEGAN MAKING A LOUD POPPING NOISE AND THE ENGINE WAS SHAKING. I WAS SCARED AS HELL AND I THOUGHT THE TRUCK WAS ABOUT TO BLOW UP FROM THE SOUND OF IT. SO I CALMED DOWN AND DROVE TO THE AUTO SHOP THANKFULLY DOWN THE STREET. WELL MY SPARK PLUG HAD BLEW OUT THE HEAD AND THAT'S WHERE THE SMOKE WAS COMING FROM. I HAD JUST REPLACED THE #5 COIL AND PLUG WITH FORD ON FEBRUARY 23, 2012 AND THAT WAS $340.61. I AM BARELY MAKING IT FINANCIALLY AND TO READ ALL OF THESE PROBLEMS WITH THIS TRUCK AND FORD NOT TAKING RESPONSIBILITY OF THE SITUATION IS DISHEARTENING. I AM A SINGLE MOTHER OF THREE CHILDREN AND LIVE IN AN AREA WITH NO PUBLIC TRANSPORTATION SO I AM NOW WITHOUT A VEHICLE AND NO WAY TO GET TO WORK AND SUPPORT MY FAMILY, NOW WHAT DO I DO? ITS AMAZING HOW THIS DEALERSHIP CAN SWOOP YOU IN AND TAKE YOUR MONEY AND REQUIRE YOU TO MAKE YOUR PAYMENTS ON TIME BUT WON'T PROVIDE YOU WITH A SAFE VEHICLE. I NOW HAVE TO GET A CAB TO PICK MY KIDS UP FROM DAYCARE BECAUSE I CAN'T DRIVE MY TRUCK, NOT TO MENTION WHEN YOU GET INSIDE IT SMELLS LIKE PURE SMOKE WHICH MAKES IT SCARY TO EVEN WANNA TURN THE THING ON. VERY FRUSTRATED AND DISAPPOINTED.
Mar 29, 2012
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE EXHIBITED A POPPING NOISE AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED AND THE FAILURE WAS LOCATED AT THE NUMBER TWO SPARK PLUG. THE NUMBER TWO SPARK PLUG BLEW OUT OF THE CYLINDER HEAD HOLDER. THE FAILURE WAS NOT CORRECTED. A FAILURE WAS RECENTLY EXPERIENCED WITH THE NUMBER SEVEN SPARK PLUG, WHICH ALSO BLEW OUT OF THE CYLINDER HEAD HOLDER. THE MANUFACTURER WAS MADE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 79,000.
Feb 27, 2012
A SPARKPLUG BLEW OUT OF MY ENGINE AND ANOTHER WAS LOOSE. THE PLUG IN QUESTION RUINED THE THREADS IN THE CYLINDER HEAD, AND WILL REQUIRE $700-$1000 FOR THE DEALER TO FIX. A SIMPLE GOOGLE SEARCH PROVES FORD HAD BEEN HAVING A MAJOR PROBLEM WITH THIS HAPPENING FOR SEVERAL YEARS, YET HAS DID NOTHING ABOUT IT !! *TR
Feb 09, 2012
MY VEHICLE SUFFERED SPARK PLUG EJECTION. UPON PULLING AWAY FROM A STOP LIGHT, THE VEHICLE MADE A LOUD POP OR BANG AND BEGAN TO LOSE POWER IMMEDIATELY. UPON INSPECTION, THE COIL-OVER-PLUG ON THE NUMBER 3 CYLINDER WAS BROKEN FROM THE BRACKET AND A LOUD CLANKING NOISE CAME FROM THE ENGINE IN THAT SPOT. AFTER UNSUCCESSFULLY TRYING TO REPLACE THE COIL, THE SPARK PLUG CAME OUT OF THE SOCKET WITHOUT AND FORCE OR TOOLS. THE SPARK PLUG CAME OUT WITH THE COIL. THE AREA HAD TO BE RETHREADED AND REPAIRED BUT WAS OUT OF SERVICE FOR CLOSE TO THREE MONTHS. *TR
Feb 06, 2012
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THERE WAS A LOUD CLUNKING NOISE HEARD FROM THE VEHICLE AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE BEFORE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THERE WAS A BLOWN SPARK PLUG THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 130,000.
Dec 21, 2011
+ 107 more complaints for this component
VEHICLE SPEED CONTROL
83 complaints
TL* THE CONTACT OWNED A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE HIS VEHICLE WAS PARKED IN HIS APARTMENT COMPLEX, HIS VEHICLE SUDDENLY CAUGHT FIRE WITHOUT WARNING. THE CONTACT STATED THAT HE HAD HEARD A LOUD BOOM FROM INSIDE WHICH PROMPTED HIM TO CHECK ON HIS VEHICLE. THE CONTACT IMMEDIATELY CALLED 911 AS THE FIRE SPREAD TO OTHER VEHICLES IN THE PARKING LOT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH, A TOTAL OF FOUR VEHICLES WERE COMPLETELY BURNED TO THE GROUND. THE FIRE MARSHALS WERE ALSO CALLED AND A REPORT WAS FILED. ALL VEHICLES INVOLVED IN THE FIRE REMAINED AT THE APARTMENT COMPLEX PARKING LOT. NO INJURIES WERE REPORTED AS A RESULT OF THE FIRE. THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT HIS VEHICLE HAD BEEN PLACED UNDER RECALL FOR NHTSA RECALL NUMBER: 05V017000 (VEHICLE SPEED CONTROL) BUT WAS UNAWARE THAT THERE WAS EVER A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Mar 26, 2020
WHILE MY TWO YEAR OLD DAUGHTER AND I WERE SITTING IN THE VEHICLE (VEHICLE WAS OFF) A PASSERBY KNOCKED ON THE WINDOW INFORMING ME THAT MY CAR WAS ON FIRE. I EXITED THE VEHICLE AND FOUND FLAMES COMING FROM UNDER HOOD AND BELOW THE CAR. COME TO FIND OUT THERE WAS A RECALL ON THE VEHICLE FOR A FAULTY SPEED CONTROL SWITCH KNOWN TO CATCH FIRE AND EVEN THOUGH I HAD RECENTLY HAD THE CAR IN FOR SERVICE AT A FORD DEALERSHIP, IT WAS NOT ADDRESSED OR TAKEN CARE OF BEFORE THIS FIRE. TOTALLY NEGLIGENT! WE COULD HAVE BURNED UP IN THE CAR WITHOUT ANY WARNING.
Mar 28, 2016
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THERE WAS A SUDDEN INCREASE OF ENGINE RPMS AND THE VEHICLE LUNGE FORWARD AS THE BRAKES WERE APPLIED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 147,000 AND THE CURRENT MILEAGE WAS 189,000.
Apr 21, 2014
HAPPEN ON 04-02-2014 VEHICLE WAS PARKED AND JUST IGNITED ON FIRE. *TR
Apr 08, 2014
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE IN REVERSE WITH HIS FOOT ON THE BRAKES, THE ENGINE RPMS INCREASED AS THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT CRASHED INTO FOUR DIFFERENT VEHICLES. THE VEHICLE WAS DESTROYED. THE CONTACT STATED SUSTAINED BRUISES TO THE BACK AND LEGS AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. UPDATED 2/11/14*CN
Dec 30, 2013
+ 78 more complaints for this component
ELECTRICAL SYSTEM
74 complaints
Vehical burst into flames seems on passenger side under the hood...Had been parked all day. No one around or injured. Vehical is a total loss.
Jan 23, 2023
VEHICLE CAUGHT ON FIRE DUE TO AN INCORRECTLY INSTALLED HEAD LIGHT DUE TO A CRACKED PLUG ASSEMBLY. VEHICLE WAS IN A FAST-FOOD DRIVE THROUGH WHEN THE SMOKE AND SUBSEQUENT FLAMES WERE SEEN. DUE TO AGE OF THE VEHICLE THE TASK OF CHANGING THE LIGHT BULB WAS FARMED OUT TO LOCAL OIL CHANGE SHOP. WHILE CHANGING THE PLACING THE NEW BULB INTO THE PLUG ASSEMBLY THE THIN PLASTIC BROKE KEEPING THE BULB FROM SEATING PROPERLY. TESTED OKAY ON REASSEMBLY BUT ONCE NIGHT CAME THE LIGHT WAS ON FOR ONLY 15 MINUTES AND IGNITED THE INNER HEAD LAMP ASSEMBLY AND SUBSEQUENTLY MORE OF THE ENGINE COMPARTMENT. FORTUNATELY, THE FAST-FOOD RESTAURANT CAME OUT WITH AN EXTINGUISHER AND PUT OUT THE FIRE. THANKFULLY, NO ONE WAS HURT HOWEVER, HAD THE FIRE OCCURRED ON THE HIGHWAY, IN A PARKING LOT UNATTENDED, OR IN THE HOMES GARAGE, THE OUTCOME WOULD HAVE BEEN FAR WORSE.
Oct 27, 2020
NHTSA ACTION NUMBER: EA05015 COMPONENT(S): ELECTRICAL SYSTEM , EXTERIOR LIGHTING , VISIBILITY I'M HAVING ISSUES WITH MY VEHICLE SIMILAR TO THE ISSUES DESCRIBED IN NHTSA ACTION NUMBER: EA05015. THIS IS THE SECOND OCCURRENCE I'VE HAD WITH THIS VEHICLE. THE FIRST TIME THE UNIT WAS REPLACED, NOT COVERED BY WARRANTY. NOW IT'S HAPPENING AGAIN. I'M GETTING "DOOR AJAR" NOTIFICATIONS AND THE INTERIOR LIGHTS ARE STAYING ON. VEHICLE IS SURGING (FEELS LIKE SOMEONE STEPPED ON THE GAS PEDAL). VEHICLE HAS STALLED IN TRAFFIC. THIS IS A SAFETY ISSUE.
Dec 29, 2015
TL* THE CONTACT OWNED A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND LATER BECAME ENGULFED IN FLAMES. THE FIRE AND POLICE DEPARTMENTS WERE NOTIFIED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FIRE DEPARTMENT CHIEF DETERMINED THAT THE FIRE WAS STARTED BY A FAULTY IGNITION WIRE INSULATION. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Aug 19, 2015
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE CAUGHT ON FIRE WHERE THE FIRE DEPARTMENT WAS REPORTED. THE FIRE DEPARTMENT STATED THAT THE FIRE STARTED FROM UNDER THE HOOD OF THE VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 208,000.
Aug 20, 2013
+ 69 more complaints for this component
TIRES
58 complaints
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION EQUIPPED WITH CONTINENTAL CONTRI TRAC AW TIRES, LINE SIZE P275/60/R17. THE CONTACT WAS DRIVING 60 MPH WHEN THE TREAD OF THE REAR PASSENGER TIRE SEPARATED. THE CONTACT INSTALLED THE SPARE TIRE. HE STATED THAT HE HAD NOT NOTICED ANY PRIOR ISSUES WITH THE TIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,230 AND THE CURRENT MILEAGE WAS 85,239.
Sep 27, 2010
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. THE VEHICLE HAD CONTINENTAL GRABBER AW TIRES, SIZE P275/60R17 (NA) THREE YEARS AGO. AT THAT TIME, ALL FOUR TIRES HAD TO BE REPLACED BECAUSE THE VEHICLE DROVE ROUGHLY AND THE TIRES BEGAN TO FORM BUBBLES. THE TIRES WERE REPLACED AT 30,000 MILES AT THE CONTACT'S EXPENSE, EVEN THOUGH THERE WAS A SAFETY RECALL. THE VEHICLE CURRENTLY HAS GENERAL CONTINENTAL CONTITRAC SUV TIRES, SIZE 275/60R17 (NA) AND THEY ARE EXPERIENCING THE SAME FAILURE. THE CONTACT WOULD LIKE TO BE REIMBURSED FOR THE FIRST SET OF TIRES THAT HE REPLACED AND TO HAVE THE CURRENT TIRES REPLACED. HE REFERENCED NHTSA CAMPAIGN ID NUMBER 02T012000 (TIRES:TREAD/BELT). THE DOT NUMBER WAS UNKNOWN. THE VEHICLE CURRENT MILEAGE WAS 68,000 AND FAILURE MILEAGE WAS 30,000. THE TIRE FAILURE MILEAGE WAS 5,000.
Sep 02, 2008
NITTO TIRE BUBBLE ON SIDEWALL. *TR
Dec 26, 2007
MY 2001 FORD EXPEDITION WITH CONTINENTAL 265/70 TIRES PURCHASED AT WAL-MART ON 8/05 STARTED VIBRATING REALLY BAD ON 5/07, WENT TO WAL-MART FOR BALANCE & ROTATE AND TIRE INSPECTION. WAL-MART SAID TIRES LOOKED FINE. DRIVING ON THE FREEWAY 1 TIRE SEPARATED. GOT IN REPLACED WITH THE SAME BRAND. 6/07 ANOTHER TIRE SEPARATION ON FREEWAY. *JB
Jul 21, 2007
1. FORD FIRESTONE TIRE RECALL: 12/2/02 ALL TIRES REPLACED AS PER RECALL REQUIREMENTS. MILEAGE: 15750. 2. FRIDAY, 4/21/2006: DURING A ROAD TRIP THIS PAST WEEKEND, MY RIGHT FRONT TIRE SHREDDED. I HEARD THUDDING NOISES, PULLED OFF THE I-75, CHECKED AROUND MY 2001 FORD EXPEDITION, WAS UNABLE TO SEE ANYTHING WRONG. HOWEVER A FEW MILES LATER, I REALIZED SOMETHING WAS SERIOUSLY WRONG AND PULLED OFF OF THE FREEWAY. I CALLED 911 SOMETIME BETWEEN 3 AND 3:15 PM 4/21/06 FOR ROADSIDE ASSISTANCE. TIM THE TOWMAN TOWED MY VEHICLE OFF THE FREEWAY TO A NEARBY GAS STATION. THERE HE OBSERVED THAT THE RIGHT FRONT TIRE HAD SHREDDED. THE SHREDDING PROCESS CAUSED DAMAGE AS FOLLOWS: A) RIGHT FRONT BUMPER NOW DANGLES BECAUSE SCREWS SHEARED OFF APPARENTLY; B) TIRE CASING NEEDS TO BE RESECURED, SINCE IT WAS FLAPPING. C) THERE MAY BE ADDITIONAL DAMAGE TO THE UNDERCARRIAGE AS WELL AS CABLES. EST. MILEAGE: 47600. 3. TIM THE TOWMAN REPLACED THE SHREDDED TIRE WITH MY FULL-SIZE SPARE. HE USED TWINE TO TEMPORARILY SUPPORT THE RF BUMPER. HE TEMPORARILY SECURED THE TIRE CASING. THE FOLLOWING MONDAY, I CALLED FORD CUSTOMER NO-SERVICE. THEY SAID THAT A LOCAL DEALERSHIP WOULD NEED TO CORROBORATE MY STORY BEFORE THEY COULD DETERMINE WHETHER FORD WAS LIABLE TO REPLACE THE SHREDDED TIRE (AND POSSIBLY REPLACE ALL OF THE OTHERS, AS WELL), AND TO PAY FOR THE REPAIRS NEEDED ON THE FRONT BUMPER AND CASING. THE TALLAHASSEE FORD DEALERSHIP HAS A POOR REPUTATION, SO I WAS PERMITTED TO TAKE MY EXPEDITION TO THE LINCOLN-MERCURY DEALERSHIP. AFTER HEARING MY STORY AND EXAMINING MY VEHICLE, THE SERVICE MANAGER SAID THAT FORD OFFERED NO WARRANTY ON THE REPLACEMENT TIRES. EVEN IF THEY HAD REPLACED DEFECTIVE TIRES WITH DEFECTIVE TIRES, THEY DID NOT STAND BEHIND THEIR PRODUCT. HE OFFERED TO GIVE ME A DISCOUNT ON MICHELIN TIRES (FOUR) TO REPLACE THE CONTINENTAL TIRES. HE SAID THERE WAS LITTLE TREAD LEFT ON THE REMAINING TIRES. THESE TIRES HAVE SLIGHTLY OVER 30,000 MILES ON THEM. *NM
Apr 25, 2006
+ 53 more complaints for this component
SEAT BELTS
31 complaints
Driver seatbelt- Randomly releases from buckle when driving. Happened about 3-4 times already.
Apr 11, 2024
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. WHILE DRIVING, THE FRONT DRIVER'S AND PASSENGER SIDE SEAT BELTS WOULD UNLATCH ON ITS OWN WITHOUT WARNING. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT CALLED RAMP MOTORS (4869 NESCONSET HWY, PORT JEFFERSON STATION, NY 11776, 631-473-1550) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 01V227001(SEAT BELTS). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 140,000.
Sep 16, 2019
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE SEAT BELT RANDOMLY UNLATCHED FROM THE BUCKLE EVERYDAY. THE WARNING INDICATOR CHIME AND THE ACTUAL INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY THIRTY DAYS. THE VEHICLE HAD NOT BEEN DIAGNOSED BY THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 01V227001 (SEAT BELTS), BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Jun 23, 2017
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE AT A STOP SIGN OR WHILE DRIVING, THE DRIVERS SIDE SEAT BELT UNLATCHED INDEPENDENTLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
Jan 28, 2016
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT DRIVER'S SIDE SEAT BUCKLE UNLATCHED INDEPENDENTLY. THE SEAT BELT BUCKLE WOULD NOT REMAIN FULLY CLOSED WHENEVER LATCHED. THERE WAS A RECALL A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 01V227001 (SEAT BELTS) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 194,000.
Mar 19, 2014
+ 26 more complaints for this component
POWER TRAIN
31 complaints
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE ACCELERATED WHILE DEPRESSING THE BRAKE PEDAL. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT THE SPEEDOMETER FAILED TO READ THE CORRECT SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BLOWER RESISTANT OF THE AIR CONDITION WAS BURNT OUT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 177,000.
Apr 08, 2015
WITH ALL THE TALK ABOUT THE TOYOTA ACCELERATION PROBLEM, IT MADE ME RECALL TWO TIMES WHEN MY FORD EXPEDITION DID THE SAME THING. IT WAS ONLY MOMENTARILY THOUGH AND DID NOT SURGE UP TO HIGH SPEEDS. IT WAS JUST A SURGE OF POWER AND MY FOOT WAS NOT ON THE ACCELERATOR ...IT ONLY HAPPENED TWICE SO I NEVER THOUGHT MUCH ABOUT IT.. *TR
Nov 03, 2009
WITHIN MONTHS OF PURCHASING THE VEHICLE IT BEGAN TO SPONTANEOUSLY GO INTO 4 WHEEL DRIVE. INITIALLY I THOUGHT I HAD HIT THE SWITCH WHICH IS NOWHERE NEAR THE STEERING WHEEL. I PUT THE VEHICLE IN NEUTRAL AND THEN BACK INTO DRIVE AND IT SEEMED FINE. IT BEGAN HAPPENING MORE AND MORE FREQUENTLY. ON ONE OCCASION IN 2003 I WAS DRIVING ON THE FREEWAY AND IT LOCKED UP. IT WENT INTO 4 WHEEL DRIVE AND LUCKILY I WAS WEARING MY SEATBELT BECAUSE THE FORCE WAS COMPARABLE TO SLAMMING ON MY BRAKES. I DROVE OFF THE FREEWAY AND WAS ABLE TO GET IT OUT OF 4 WHEEL DRIVE BUT WAS TERRIFIED TO DRIVE ON THE FREEWAY. I CALLED THE DEALERSHIP WHO TOLD ME THEY COULDN'T LOOK AT IT UNTIL THE FOLLOWING MORNING. RELUCTANTLY I DROVE IT HOME. I WAS REPEATEDLY TOLD NOTHING WAS WRONG WITH MY VEHICLE WHILE IT WAS UNDER WARRANTY. WHILE DRIVING MY VEHICLE THROUGH A PARKING LOT IT DECIDED TO GO INTO 4 WHEEL DRIVE AND COMPLETELY LOCKED UP. I COULD NOT DRIVE IN FORWARD OR REVERSE. I HAD THE VEHICLE TOWED TO A DEALERSHIP WHO TOLD ME THAT THERE WAS PROBLEM WITH THE 4 WHEEL DRIVE THAT COULD BE FIXED BUT THAT MY WARRANTY DID NOT COVER IT. ABOUT A THOUSAND DOLLARS LATER I DROVE OFF WITH MY VEHICLE BELIEVING THAT IT WOULD WORK PROPERLY. WITHIN LESS THAN ONE YEAR OF THE REPAIR I WAS ON THE FREEWAY AGAIN AND MY 4 WHEEL DRIVE KICKED IN. ONCE AGAIN SAVED BY THE SEATBELT, I CALLED THE DEALERSHIP. AGAIN I WAS TOLD THAT THE REPAIRS WERE ONLY COVERED FOR 1 YEAR OR A CERTAIN AMOUNT OF MILES (NOT SURE ON THE MILES ?5000). THE DEALERSHIP TOLD ME THAT THIS WAS NOT AN UNKNOWN PROBLEM THAT FORD WAS HAVING. THEY TOLD ME THAT THEY WERE AWARE OF THE PROBLEMS BUT ALL THEY COULD DO WAS KEEP FIXING IT. THE DEALERSHIP EVEN HAD THE NERVE TO TELL ME THAT WHEN IT STARTS TO BIND UP TO PUT THE VEHICLE INTO REVERSE. VERY HELPFUL WHEN YOUR DOING 65 ON THE FREEWAY. TODAY WHILE ACTUALLY USING MY 4 WHEEL DRIVE THE TRANSMISSION CONTINUALLY SLIPPED. *TR
Jan 06, 2008
WHILE RETURNING FROM A FISHING TRIP, MY 2001 FORD EXPEDITION WITH 28,000 MILES ON IT, STARTED NOT SHIFTING OUT OF SECOND GEAR. THE OVERDRIVE OFF LIGHT STARTED TO FLASH ON THE GEAR SHIFT,AND THE CHECK ENGINE SOON LIGHT CAME ON. I SHIFTED INTO 2ND AND DROVE THE REMAINING 50 MILES AT 45 MPH. I UNLOADED MY GEAR AND DROVE IT DOWN TO MY DEALER. THE NEXT DAY THEY CALLED ME AND SAID I NEEDED A NEW TRANSMISSION,COST$3630.00. COMPLAINED TO FORD AND WAS TOLD THERE IS NOTHING THEY COULD DO FOR ME. I CAN TELL BY YOUR LISTED COMPLAINTS I'M NOT THE ONLY ONE. *TR
Oct 30, 2007
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT HEARD AN UNFAMILIAR NOISE WHILE DRIVING THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE DEALER MADE THE REPAIR, BUT THREE DAYS LATER THE VEHICLE FAILED TO DRIVE IN REVERSE. THE CONTACT RETURNED TO THE DEALER AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 105,000 AND FAILURE MILEAGE WAS 58,000.
Aug 23, 2007
+ 26 more complaints for this component
SUSPENSION
16 complaints
REAR UPPER AND LOWER CONTROL ARMS COMPLETELY RUSTED OUT, RESULTING A DANGEROUS DRIVING SITUATION. I HAVE VEHICLE SERVICED REGULARLY AT A FORD DEALER AND WAS NEVER INFORMED OF SUCH A HAZARD. WHILE DRIVING, HEARD A LOUD NOISE AND FELT A BAD JERK, REAR-END JUST FELL DOWN. HAD SEVERE MEDICAL ISSUES AS RESULT. FORD NEEDS TO ALERT CONSUMERS OF THIS PROBLEM AND IMPLEMENT A RECALL, BEFORE A FATAL OCCURS.
Feb 19, 2016
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT DISCOVERED THAT THE REAR LOWER CONTROL ARMS/TRAILING ARMS WERE COMPLETELY RUSTED. THE CONTACT WAS A CERTIFIED MECHANIC WHO REPLACED THE LOWER CONTROL ARMS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 208,000. UPDATED 4/30/15*CN THE CONSUMER STATED THE PASSENGER SIDE WAS RUSTED TOO, BUT WAS STILL INTACT. UPDATED 05/07/15*JB
Mar 13, 2015
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED WHILE THE VEHICLE WAS BEING SERVICED, HE WAS INFORMED THAT THE SUSPENSION WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 59,000.
Jun 19, 2014
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A LOUD BANG AS THE REAR OF THE VEHICLE BEGAN TO SWAY ABNORMALLY. THE CONTACT WAS ABLE TO GAIN CONTROL AND IMMEDIATELY CAME TO AN ABRUPT STOP. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE REAR UPPER AND LOWER TRAILING ARMS WERE FRACTURED AS A RESULT OF RUST AND CORROSION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. THE VIN WAS UNAVAILABLE.
Mar 20, 2012
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE TRAILING ARMS DETACHED WHEN ACCELERATING FROM A STOP. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE REPAIR SHOP STATED THAT THE UPPER AND LOWER TRAILING ARMS NEEDED TO BE REPLACED ON BOTH SIDES OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 128,400 UPDATED 02/27/12 *BF THE CONSUMER STATED BOTH TRAILING ARMS HAD COMPLETELY RUSTED OUT AND FAILED WHICH CAUSED THE REAR END TO BECOME LOOSE. UPDATED 03/21/12
Feb 02, 2012
+ 11 more complaints for this component
AIR BAGS
13 complaints
SIDE AIR BAG IN DRIVER SEAT DEPLOYED WHILE VEHICLE WAS STARTED AND IN PARK WITHOUT ANY COLLISION OR IMPACT OF ANY TYPE. VEHICLE WAS STATIONARY AND HAD BEEN RUNNING LESS THAN 30-45 SECONDS AND DRIVER WAS REACHING FOR SEAT BELT WHEN AIR BAG EXPLODED WITH ENOUGH FORCE TO CAUSE A HAND LACERATION AND TORN COLLATERAL LIGAMENT.
Apr 12, 2016
THIS VEHICLE WAS BEING USED TO PULL A STUCK TRUCK FROM THE SAND AT THE TIME OF THE ACCIDENT. THE VEHICLE WAS INCHING FORWARD TRYING TO PULL THE STUCK TRUCK WHEN THE AIR BAGS DEPLOYED AND HIT THE DRIVER ON THE RIGHT SIDE OF THE FACE. THIS VEHICLE WAS NOT NEAR ANY OTHER VEHICLES AND DID NOT TOUCH ANYTHING ELSE DURING THE AIR BAG DEPLOYMENT. *TR
May 23, 2013
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. WHILE DRIVING 25 MPH, THE CONTACT T-BONED INTO ANOTHER VEHICLE. THE FRONT END OF THE VEHICLE WAS PUSHED BACK TO THE MIDDLE WHERE THE TIRES ARE LOCATED. THE CROSS MEMBER OF THE FRONT OF THE FRAME SPLIT IN HALF. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD, CHEST, AND KNEE. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Aug 25, 2008
THE FRONT DRIVER SEAT AIRBAG DEPOLYED,AND CAUSES SOME INJURIES, ON FEB. 5, 2007,
Jun 06, 2007
TL* - THE CONTACT STATED WHILE IN THE 2001 FORD EXPEDITION AND ATTEMPTING TO START THE VEHICLE THE AIRBAG DEPLOYED UNEXPECTED ON THE PASSENGER FRONT SIDE INTO THE PASSENGER, TWISTING HIM AROUND. THE CONTAC WAS IN FEAR OF DRIVING THE VEHICLE.
Jan 22, 2007
+ 8 more complaints for this component
VISIBILITY
12 complaints
DRIVERS SIDE WINDOW ACTUATOR FAILED CAUSING WINDOW TO SUDDENLY DROP INTO DOOR WHILE DRIVING AT HIGHWAY SPEEDS IN 25 DEGREE WEATHER. THIS IS MY FIRST OCCURRENCE WITH THIS HAPPENING (BUT I JUST BOUGHT THIS USED TRUCK LESS THAN A WEEK AGO) BUT IN DOING RESEARCH IT APPEARS TO BE A VERY COMMON PROBLEM RESULTING IN NUMEROUS ACCIDENTS. *TR
Feb 24, 2010
I AM HAVING THE EXACT PROBLEM DESCRIBED IN EA0515. THE DEALERSHIP HAS SAID IT HAS SEEN THE PROBLEM BEFORE. MY LEAK HAS RUINED THE GEM MODULE ACCORDING TO THE DEALERSHIP. THE TOTAL DAMAGE $980.00. MY INSURANCE COMPANY HAS THE BELIEF THIS IS A MANUFACTURES DEFECT AND IS NOT RESPONSIBLE EITHER. *TR
Dec 28, 2007
2001 FORD EXPEDITION LEAKAGE FROM WINDSHIELD INTO INTERIOR OF VEHICLE ON BOTH DRIVER AND PASSENGER SIDES. SERVICED BY CELLA FORD NEW BERN NC ON 10-12-05. COST OF REPAIR $225.00. *JB
Mar 01, 2006
OPENED MY SUN ROOF ON FRIDAY JANUARY 20, 2006 WAS A VERY NICE DAY, IT STARTED TO RAIN AND THE SUN ROOF WOULD NOT CLOSE STOP AT THE DEALERSHIP ROUNDTREE MOORE OF LAKE CITY, AND WE TRY FOR ABOUT 15 MINUTES TO CLOSE AND COULD NOT. I LEFT AND PUT MY VEHICLE IN THE GARAGE, AND TOOK IT TO THE DEALERSHIP TODAY MONDAY JANUARY 23, 2006, AND THEY SAID THE TRACK GOT BROKEN SOME HOW. WE NEED TO REPLACE THE WHOLE WINDOW AND IT WOULD COST ME $1100.00 FOR A BRAND NEW ONE, I STATED NO WAY, THAT SHOULD HAVE NEVER BROKEN, IT MUST BE A MANUFACTURER'S DEFECT. I CALLED FORD, AND THEY STATED NO. I DON'T BELIEVE THAT SOMETHING THEY PUT IN MOST OF THEIR VEHICLES SHOULD BREAK AFTER 5 YEARS. *AK
Jan 23, 2006
2001 FORD EXPEDITION (EDDIE BAUER) HAS HAD REPEATED WATER LEAKS IN FRONT WINDSHIELD. I'VE HAD THE WINDOW REPLACED ONCE AND REPAIRED 2 MORE TIMES, SO FAR IN THE PAST 2 YEARS. IT CAUSED MY AUTOMATIC HEAD-LIGHT CONTROL SWITCH TO FAIL. ALSO MY REAR-WINSHIELD WIPERS FAILED ONCE, BUT I'M NOT SURE IF IT WAS RELATED TO A WINDSHIELD LEAK.
Jun 21, 2005
+ 7 more complaints for this component
ENGINE
11 complaints
GOING TO MICHIGAN FROM TENNESSEE, DRIVING ON THE EXPRESSWAY WHAT'S MY FORD EXPEDITION TRIDENT MOTOR V8 HEARD A POPPING SOUND AND ALMOST GOT IN AN ACCIDENT AND FOUND OUT ONCE AGAIN THE SPARKPLUG BLEW OUT OF THE MOTOR AGAIN WITH MY FAMILY IN THE VEHICLEE IT'S A 2001 AND I THINK YOUR COMPANY SHOULD PAY FOR THE REPAIRS.
Jul 06, 2020
#1 SPARK PLUG BLEW OUT OF BLOCK HEAD. EJECTED FUEL WHILE ENGINE RUNNING.
Jul 07, 2017
JUNE 2007 WHILE DRIVING TO MEXICO FOR FAMILY VACATION, A SPARK PLUG BLEW OUT OF THE ENGINE IN GILA BEND ARIZONA WHERE THE TEMPERATURES WERE CLOSE TO 110 DEGREES. I HAD OUR DOG WITH US SO WE COULD NOT GO INTO ANY AIR CONDITIONED BUILDINGS DUE TO HAVING A DOG. MY 8 AND 10 YEAR OLD BOYS ALONG WITH MY ELDERLY MOTHER WERE FORCED TO SIT OUTSIDE AND WAIT FOR HOURS UNTIL HELP ARRIVED. IT BLEW WHILE DRIVING ON THE HIGHWAY. MAY 2015 SAME THING HAPPENED BUT THIS TIME WE WERE HEADING TO A FAMILY REUNION CAMPING TRIP AND HAD TO CANCEL AS OUR VEHICLE WOULD NOT GET US THERE. IT BLEW WHILE DRIVING ON THE HIGHWAY. 141000 MILES ON THE VEHICLE. OCT 2015, THE THIRD SPARK PLUG BLEW WHILE MY SON WAS DRIVING 25MPH TO SCHOOL. HE HAD TO MISS SCHOOL THAT DAY AS HE HAD NO WAY TO GET THERE. 187000 MILES ON THE VEHICLE. THIS MUST BE A DEFECT THAT FORD CORP WILL NOT RECOGNIZE AS THEIR FAULT BUT IS COMMON THAT IT MUST BE! 197000 MILES ON THE VEHICLE.
Jul 18, 2016
I HAVE OWNED THIS VEHICLE SINCE 2012. I HAVE HAD THREE PLUG TO POP/ BLOW OUT, SINCE I'VE OWNED. 1ST TIME- WAS 9/2012. WAS DRIVING AND HEARD A POP, WAS IN MOTION,ENGINE LIGHT FLASHED AND HAD TO BE TOWED. 2ND TIME-WAS 6/2014 WAS ON A MOUNTAIN ROAD, IN MOTION AND LIGHT CAME ON HEARD A POP , VEHICLE LOST POWER , WAS SCARY THOUGH I WAS GOING TO WRECK , DUE TO LOST OF POWER . 3RD TIME-05/2015 , WAS IN TOWN, COMING BACK FROM THE STORE IN TRAFFIC, WAS IN MOTION , IT POPPED THEN DIED , ( LIGHT DIDN'T COME ON THIS TIME)ALMOST GOT HIT IN THE REAR END ,DUE TO LOST OF POWER. I CRANKED THE VEHICLE AND IT SOUNDED HORRIBLE. WHEN I CRANKED IT AGAIN I LET IT ROLL ON IT'S OWN TO DOWN THE HILL TO GAS STATION TO GET IT OFF THE ROAD, GOT IT TOWED HOME. THIS IS AN ISSUE FORD KNOWS OF,PLEASE GET THEM TO ADDRESS AND FIXED. IT SOON. THIS IS SOLD AS A FAMILY VEHICLE AND WE SHOULDN'T HAVE TO LOOSE ANY FAMILY TO GET THIS ADDRESSED AND FIXED.
Nov 09, 2015
THIS HAS BECOME A SERIOUS ISSUE. GRANTED WE BOUGHT THE EXPEDITION USED 3 YEARS AGO, BUT HAVING THE PLUGS BLOW OUT 4 TIMES (4 DIFFERENT PLUGS) AND NOW HAVING TO GET INTO THE HEAD TO FIX THE FIRST ONE THAT THE SHOP REPLACED WITH A HELIX-COIL....THE HELIX-COIL ACTUALLY SHATTERED! SENDING BITS OF IT INTO OUR ENGINE. THE SHOP WANTED 2300.00 TO FIX IT THIS TIME. SERIOUSLY? WITH ALL OF THE MILES ON IT NOW IT IS JUST BARELY THE APPRAISAL VALUE OF THE TRUCK'S WORTH. WE HAVE SEEN MANY REPORTS OF THIS HAPPENING TO OUR TYPE OF ENGINE. WHEN YOU HAVE AN ALUMINUM HEAD AND ONLY 3 THREADS PER SPARK PLUG...IT JUST DOESN'T WORK. THANKFULLY WE HAVE NEVER CAUGHT FIRE DUE TO THE ISSUE AND HAVE BEEN LUCKY ENOUGH TO GET IT TO A SHOP. BUT AT THE SAME TIME WE HAVE HAD TO BORROW MONEY OR USE MONEY THAT NEEDED TO GO TO OTHER BILLS TO PAY FOR IT. FORD NEEDS TO FIX THIS! WHEN YOU PAY MORE FOR REPAIRS THEN THE ACTUAL VALUE OF THE VEHICLE....THERE IS SOMETHING SERIOUSLY WRONG! *TR
Jun 05, 2014
+ 6 more complaints for this component
FUEL SYSTEM, GASOLINE
10 complaints
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT UPON INSPECTION, THE REAR FAME AND THE FUEL TANK STRAPS WERE FOUND TO BE CORRODED. THE CONTACT ALSO MENTIONED THAT THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FRAME HAD ROTTED AND HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 180,000.
Oct 23, 2013
I BOUGHT MY 2001 FORD EXPEDITION BRAND NEW. SINCE THEN I HAVE HAD NUMEROUS TIMES WHEN MY TRUCK HAS SURGED. IT HAS HAPPENED WHILE WAITING AT AN INTERSECTION WITH MY FOOT ON THE BRAKE. THE TRUCK SURGES AS IF SOMEONE HAS STEPPED ON THE ACCELERATOR. EVEN THE RADIO GET LOUDER. LUCKILY I HAVE ALWAYS HAD MY FOOT ON THE BRAKE FIRMLY. IT HAS EVEN HAPPENED WHILE DRIVING. ALL OF A SUDDEN THE TRUCK ACCELERATES WITHOUT MY CHANGING PRESSURE ON THE GAS PEDAL. THANKFULLY I HAVE NEVER HAD AN ACCIDENT. IT IS VERY NERVE RACKING AND DANGEROUS. I AM VERY NERVOUS HAVING MY CHILDREN IN THE VEHICLE. I HAVE TAKEN MY TRUCK TO THE DEALERSHIP AND THEY HAVE SAID THAT THERE IS NOTHING WRONG WITH IT. PLEASE INVESTIGATE THIS ISSUE SINCE THERE IS A GREAT POSSIBILITY OF ACCIDENTS. *NM
Oct 10, 2006
I AM THE OWNER OF A 2001 FORD EXPEDITON, RECENTLY (AUGUST 22,2005) I EXPERIENCED A SPARK PLUG BLOW-OUT IN THIS VEHICLE.I WAS CONCERNED ABOUT THE COST OF REPAIR FOR THIS TYPE OF PROBLEM, AND THE DANGER ASSOCIATED WITH THIS PROBLEM. IN A RECENT ARTICLE IT WAS STATED THAT IF THIS PLUG WERE TO POP OUT IT COULD IN FACT PUNCTURE A NEARBY FUEL LINE AND IGNITE IN FIRE OR CAUSE AN EXPLOSION SO I SEARCHED THE INTERNET(WWW.FORDDEFECTS.COM) FOR SOME ANSWERS. THERE, I FOUND OUT THAT THIS HAS BEEN AN ONGOING PROBLEM WITH FORD THAT THEY HAVE NEGLECTED TO ACKNOWLEDGE. I, ALONG WITH MANY OTHER FRUSTRATED CONSUMERS ARE ASKING THAT A RECALL BE INITIATED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA)
Aug 23, 2005
2001 FORD EXPEDITION FUEL SYSTEM INDICATOR PROBLEM. WITH VEHICLE TANK CAPACITY AT 1/4 FULL AND WHEN PARKED ON AN INCLINE (ENGINE DOWN) VEHICLE HAS REPETITIVE IGNITION PROBLEMS DUE TO INSUFFICIENT FUEL PICK UP. SERVICE TECHNICIANS FROM FORD DEALERSHIP INDICATE THEY ARE AWARE OF SUCH, BUT CAN ONLY RECOMMEND "ALWAYS KEEPING TANK AT >1/2 FULL AND THEY WILL NOT/CAN NOT REPAIR DEFICIENCY". THIS PRACTICE ISN'T ALWAYS PRACTICAL. FURTHER RESEARCH FROM YOUR WEBSITE INDICATES THIS IS A WIDE SPREAD PROBLEM ACCORDING TO NHTSA ITEM #10010731. ISN'T THIS ENOUGH FOR A RECALL CAMPAIGN?*AK
Dec 09, 2004
ENGINE STALLS WHEN THE VEHICLE IS STATIONARY AT 10-DEGREE ANGLE OR GREATER. OCCURS REGARDLESS OF FUEL LEVEL OR ENGINE TEMPERATURE. THE VEHICLE MUST BE MOVED TO A LEVEL POSITION TO BE RESTARTED. HAZARDOUS OR DEADLY IN HOT WEATHER TO UNATTENDED OCCUPANTS OR AT RAILROAD CROSSINGS AND INTERSECTIONS. *NLM
Aug 11, 2003
+ 5 more complaints for this component
STRUCTURE
9 complaints
On the second row seat, passenger side door will not open using the door handle with the child safety switch in lock or unlock position. It will open from the outside handle. This is a safety concern. In case accident happen or fire in the vehicle occurs, the second and third row passengers can not get out of the vehicle fast enough for their safety. This has not work for over a year now.
Jul 12, 2023
I SENT THIS REQUEST TO FORD MOTOR COMPANY-I AM HAVING PROBLEMS WITH THE CHILD SAFETY LOCK ON BOTH REAR DOORS ON MY 2001 FORD EXPEDITION. THE DOORS LOCK BY THEMSELVES AND CANNOT BE OPENED FROM INSIDE. I CANNOT FIND ONLINE WHERE FORD SAYS IT IS A MALFUNCTION AND HAS NO RECORD OF ANY COMPLAINTS. HERE IS A LINK WITH QUITE A FEW COMPLAINTS. HTTP://WWW.TOPIX.COM/FORUM/AUTOS/FORD-EXPEDITION/TO442ERNK9KCQVKVB#COMMENTS. IS THERE A RECALL ON THIS. IF NOT, THERE NEEDS TO BE. OTHERWISE, I NEED TO KNOW HOW TO FIX THIS PROBLEM BECAUSE THIS IS DANGEROUS IF THE EXPEDITION IS IN AN ACCIDENT AND ANYONE IN THE BACK SEAT CANNOT ESCAPE. *TR
Oct 20, 2013
WINDSHIELD LEAKING DUE TO FAULTY SEALANT. HAVE ALL KINDS OF SAFETY ISSUE WITH THE VEHICLE NOW. WATER LEAKS DIRECTLY INTO GEM MODULE WHICH IS RESPONSIBLE FOR TURNING ON AND OFF ALL FUNCTIONS OF MY FORD EXPEDITION. THINGS JUST RANDOMLY START AND STOP WORKING BY THEMSELVES, INCLUDING CRUISE CONTROL, FOUR WHEEL DRIVE, WIPERS, AND HEATER BLOWER. SOME STAY ON EVEN AFTER KEY IS REMOVED LEAVING YOU STRANDED. THE ONLY THING YOU CAN DO IS FIND SOMEONE FOR A JUMP START. *TR
Jan 03, 2011
WAS CLOSING REAR LIFT GATE ON OUR 2001 FORD EXPEDITION THE STRAP ATTACHING MECHANISM BROKE CAUSING ME TO FALL BACKWARDS ON THE TO PAVEMENT STRIKING THE BACK OF MY HEAD AND SCRAPING MY ELBOW. THIS CAUSED ME TO BE TRANSPORTED TO THE LOCAL EMERGENCY ROOM FOR TREATMENT. *TR
Dec 31, 2010
SIMILAR TO OTHER COMPLAINTS, PAINT ON HOOD STARTED BUBBLING AND PEELING ABOUT 18 MONTHS AGO AND CONTINUES TO WORSEN EVEN THOUGH THE SUV IS GARAGE KEPT AND THERE IS NO RUST ANYWHERE ON THE VEHICLE. COST TO REPLACE AND REPAINT HOOD - $1500 - *TR
Jun 24, 2008
+ 4 more complaints for this component
ELECTRICAL SYSTEM,VISIBILITY
9 complaints
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM MALFUNCTIONED, THE INSTRUMENT PANEL WOULD ILLUMINATE SUDDENLY WITHOUT WARRANT, THE RADIO WOULD ENGAGE INDEPENDENTLY, AND THE WINDSHIELD WIPERS WOULD ACTIVATE WITHOUT THE KEYS BEING IN THE IGNITION. IN ADDITION, THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD NOT ENGAGE WHILE THE VEHICLE WAS TURNED ON. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER WHO ADVISED THE CONTACT THAT WATER WAS LEAKING INTO THE VEHICLE THROUGH THE WINDSHIELD AND THE WINDSHIELD WOULD NEED REPLACING. THE WINDSHIELD WAS REPLACED YET THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE OR DIAGNOSE WHERE THE LEAK WAS COMING FROM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THEY COULD OFFER NO ASSISTANCE WITHOUT AN ACCURATE DIAGNOSIS. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 121,000.
Oct 27, 2010
LEAKING WINDSHIELD AND ELECTRICAL PROBLEMS ON OUR 2001 EXPEDITION, WORRIED ABOUT A POSSIBLE FIRE. *TR
Feb 14, 2010
I HAVE EXPERIENCED A WINDSHIELD LEAK ON MY 2001 FORD EXPEDITION. THIS HAS LEAD TO UNWANTED ELECTRICAL ACTIVITY WHEN THE VEHICLE IS UNATTENDED. THIS HAS INCLUDED THE RADIO COMING ON OR THE BLOWER MOTOR RUNNING AND EVEN THE STARTER ENGAGING WITH THE KEY REMOVED. I AM VERY CONCERNED ABOUT A POSSIBLE FIRE! *TR
Jul 22, 2009
WINDSHIELD LEAKING WATER CAUSING ERRATIC AND UNPREDICTABLE INTERMITTENT ELECTRICAL FAILURES IN A 2001 FORD EXPEDITION. WINDSHIELD WIPER OPERATION IS EFFECTED BY WATER INTRUSION INTO THE FUSE PANEL AND GEM AS STATED IN FORD MOTOR COMPANY ADVISORY. WHEN VEHICLE IS PLACED INTO DRIVE IT OPERATION OF THE WINDSHIELD WIPERS IS EITHER NON OPERATIONAL OR ONLY OPERATIONAL WHEN VEHICLE IS PLACED BACK INTO PARK. THIS A MAJOR SAFETY ISSUE WHICH HAS BEEN SWEPT UNDER THE RUG BY FORD MOTOR COMPANY. THIS ISSUE HAS BEEN DOCUMENTED BY NUMEROUS COMPLAINT ON THIS WEB SITE ALONE. BUT UNTIL SOMEONE IS INJURED OR KILLED WELL THIS ISSUE COME TO LIGHT AND ACTION TO CORRECT THE PROBLEM WHICH EFFECT MANY FAMILIES THAT USE THESE VEHICLES EVERYDAY RAIN OR SHINE. THESE INCIDENTS HAVE BEEN GOING ON FOR MORE THAN THREE YEARS. *TR
Mar 17, 2009
SAFETY RELATED ELECTRICAL PROBLEMS DURING RAINY CONDITIONS, INCLUDING FAILURE OF WINDSHIELD WIPERS. *TR
Feb 19, 2009
+ 4 more complaints for this component
UNKNOWN OR OTHER
8 complaints
VEHICLE WAS PARKED AT MY HOUSE, AND ALL OF A SUDDEN THE MOTOR WENT ON FIRE. DO NOT KNOW WHY. THE FRONT LAFT SIDE. *TT
Sep 16, 2011
MY FORD EXPEDITION BLEW OUT THE #3 CYLINDER SPARK PLUG. *TR
May 19, 2008
MY 2001 FORD EXPEDITION HAS UNWANTED ELECTRICAL ACTIVITY WHEN THE CAR IS UNATTENDED AND HAS RAN THE BATTERY OUT. IT CAN CAUSE A FIRE. I HAVE BEEN INFORMED THAT IT IS A LEAKING WINDSHIELD AND IS A COMMON PROBLEM IN THIS YEAR OF VEHICLE. THE DEALERSHIP SAYS THAT THE GEM AND FUSE BOX WERE GETTING WET. THE ELECTRICAL ITEMS COULD START A FIRE. *JB
Jan 17, 2007
UNDERBODY SPARE TIRE CARRIER/WINCH CABLE FAILED CAUSING THE SPARE TO FALL INTO THE ROAD. I BELIEVE THAT THERE IS A SMALL METAL PIECE PRESSED ONTO THE END OF THE CABLE WHICH BROKE OFF. NO ACCIDENT OR INJURY RESULTED BUT IF THE TIRE HAD FALLEN AT HIGHWAY SPEED IT COULD HAVE KILLED SOMEONE. *NM
Aug 20, 2006
ON 3 OCCASIONS THIS YEAR,2005 ( JULY, NOVEMBER AND DECEMBER) WHEN HUMIDITY IS REALLY HIGH, AND/OR SNOW WOULD COVER MY 2001 FORD EXPEDITION, I WOULD HAVE UNEXPLAINABLE ELECTRICAL PROBLEMS. EITHER MY HEADLIGHT WON'T SHUT OFF, THE BLOWER WOULD NOT SHUT WHEN TURNING ENGINE OFF, POWER WINDOWS WONT WORK, SEATED HEAT WON'T WORK, ABS LIGHT WOULD TURN ON. AN UNUSUAL TICKING SOUND UNDER THE STEERING WHEEL COULD BE HEARD INTERMITTENTLY. AFTER A DAY OR TWO, THE PROBLEM SEEM TO SELF RESOLVE. THIS THEN MAKES IT DIFFICULT BECAUSE THE FORD DEALERS AREN'T ABLE TO HELP ME IF THE PROBLEM WAS RESOLVED. THE MOST RECENT INCIDENT IN DECEMBER WAS THE MOST FRUSTRATING. I CONSULTED 3 FORD DEALERS AND NON OF THEM WOULD FIX IT FOR ME. I HAVE 78,000 MILES ON MY TRUCK AND I DID BUY THE PREMIUM EXTENDED WARRANTY UP TO 100,000. THE DEALER SAID, WE WON'T FIX YOUR PROBLEM BECAUSE LEAKS IS NOT COVERED IN YOUR WARRANTY AND THAT IS THE CAUSE OF YOUR PROBLEM. I EVEN POINTED OUT TO THE DEALERS THAT I READ ON NHTSA WEB SITE THAT THIS WAS NOT AS UNCOMMON AS WHAT I THOUGHT IT WAS ( REFERRING TO NVS-212CAG EA05-015). NONE OF THEM WOULD HELP ME WITHOUT ME PAYING AT LEAST $600 JUST TO CHECK THE TRUCK ,BECAUSE THEY SAID IT REQUIRED OPENING THE DASH BOARD. *JB
Dec 30, 2005
+ 3 more complaints for this component
SERVICE BRAKES, HYDRAULIC
8 complaints
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. WHILE THE CONTACT WAS BACKING UP THE VEHICLE AT AN UNKNOWN SPEED, THE BRAKE PEDAL SIMPLY FELL OFF. THE BRAKE PEDAL WAS REATTACHED BY A MECHANIC. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE FAILURE COULD HAVE OCCURRED WHILE SHE WAS DRIVING, RESULTING IN A SERIOUS CRASH. THE CURRENT AND FAILURE MILEAGES WERE 82,208. UPDATED 10/03/08 *BF UPDATED 10/06/08. *JB
Aug 06, 2008
THE BRAKE PEDAL SEPARATED FROM ITS LINKAGE. THIS OCCURRED WHILE DRIVING. AS A RESULT, CONSUMER WAS UNABLE TO DEPRESS THE BRAKE PEDAL WHEN NEEDED. THIS CAUSED THE VEHICLE TO IMPACT A CURB. POLICE INSPECTOR INDICATED THAT IT WAS DUE TO A MANUFACTURING DEFECT.*AK
Jan 05, 2004
WHILE DRIVING HAD APPLIED THE BRAKES AND CONSUMER HEARD A LOUD GRINDING NOISE. CONSUMER TOOK VEHICLE TO THE DEALER. WAS INFORMED BY DEALER THAT BOTH FRONT ROTORS AND PADS NEEDED TO BE REPLACED . *AK
Oct 27, 2003
WHILE DRIVING 15 MPH THE BRAKES LOCKED UP. VEHICLE WILL BE TAKEN TO A DEALER FOR DIAGNOSIS. *AK
Jul 07, 2003
THE BRAKE PEDAL BECAME STUCK WHILE DRIVING DOWN A HILL. *JB
Mar 06, 2003
+ 3 more complaints for this component
VISIBILITY,STRUCTURE
7 complaints
AFTER A RAIN AND ICE STORM WATER LEAKED AROUND THE WINDSHIELD CAUSING ELECTRICAL FAILURES, INCLUDING BUT NOT LIMITED TO THE WINDSHIELD WIPERS AND THE HEADLAMPS. WATER ENTERED THE ENGINE OF THE VEHICLE THROUGH AN IMPROPERLY SEALED WINDSHIELD CAUSING THE POWER DISTRIBUTION BOX AND THE GENERIC ELECTRONIC MODULE TO GET WET. THESE COMPONENTS CONTROL VARIOUS ELECTRICAL SYSTEMS IN THE VEHICLE. THIS CAUSED THE VEHICLE TO STOP RUNNING. ELECTRICAL DAMAGE HAD TO BE REPAIRED AND A NEW WINDSHIELD HAD TO BE INSTALLED. THIS CAUSED THE OWNER TO PAY OVER $2000 IN OUT OF POCKET EXPENSES. *NM
Feb 25, 2007
MY WINDSHIELD ON MY 201 FORD EXPEDITION IS LEAKING AND HAS CAUSED MY GEM MODULE TO ACT UP. MOST NOTABLY WINDSHIELD WIPERS NOT WORKING, RADIO ON AND OFF. *NM
Jan 16, 2007
HVAC BLOWER MOTOR RUNS WHEN ENGINE IS OFF. NUMEROUS ELECTRICAL PROBLEMS WITH THIS 2001 FORD EXPEDITION. WATER ALSO GETS IN THE CAB SOMEHOW WHEN IT RAINS. *NM
Jan 15, 2007
WINDSHIELD ON 2001 EXPEDITION LEAKS AND GEM MODULE HAS SHORTED OUT. *NM
May 02, 2006
FORD EXPEDITION 2001 WINDSHIELD LEAKING THROUGH HAND HOLDS ON RIGHT AND LEFT SIDE. DIAGNOSED AS WINDSHIELD SEALANT FAILURE BETWEEN THE HAND AND THE GLASS OVER APPROXIMATELY 75% OF THE SEALANT BAND AREA. SOLUTION: REMOVE GLASS, STRIP ALL SEALANTS, PRIME BODY, PRIME GLASS, REPLACE GLASS (BROKEN DURING REMOVAL). *JB
Apr 04, 2006
+ 2 more complaints for this component
EQUIPMENT
6 complaints
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE BRAKES WERE DEPRESSED, THE SPARE TIRE DETACHED FROM UNDER THE VEHICLE CHASSIS. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 121,000 AND THE CURRENT MILEAGE WAS 121,400. UPDATED 06/29/12 *BF THE CONSUMER STATED THE CABLE HOLDING THE SPARE TIRE BROKE. UPDATED 07/10/12
May 23, 2012
BLOWER MOTOR (INSIDE DASH) STOPPED WORKING. DEALER WAS PUZZLED BY THIS FALILURE AT 31.406 MILES. BLOWER MOTOR WAS JUST REPLACED UNDER WARRANTY. ON 4/14/04, (33,500 MILES) AIR CONDITIONING WAS BLOWING EVEN WITHOUT THE KEY IN THE IGNITION. RADIO. CLOCK AND WINSHIELD WIPERS STOPPED WORKING. APPARENT CAUSE: WATER LEAK. THIS SHOULD BE COVERED BY FIRST INCIDENT, SINCE THE PROBLEM IS IN THE SAME AREA, AND IT OCCURED IN AN INTERVAL OF 10 MONTHS AND ONLY 2,000 MILES. APPARENTLY IT IS NOT COVERED.*AK
Apr 15, 2004
VEHICLE HAS KEYLESS ENTRY AND REMOTE START FUNCTIONALITY. CONSUMER HAS INTERMITTENTLY WITNESSED VEHICLE START WITHOUT INITIATION OF REMOTE START FEATURE.*AK
Jun 19, 2003
WHITE FLAKES BLOWS OUT OF AIR CONDITIONER WHEN IN USE.
Dec 03, 2002
CONSUMER STATES THAT THERE IS A PEDAL CONTROL BUTTON ON THE DASHBOARD RIGHT WHERE THE LEFT KNEE COMES INTO CONTACT WITH THE DASHBOARD. AS A RESULT, INADVERTENT PRESSURE FROM THE KNEE CAN CAUSE UNINTENTIONAL ACCELERATION OR DECELERATION DEPENDING ON HOW THE BUTTON IS PUSHED. CONSUMER RECOMMENDS THAT THESE PEDAL ADJUSTMENT SWITCH BE RELOCATED TO ANOTHER SPOT ON THE DASH WHERE THE LEFT KNEE CANNOT INADVERTENTLY AFFECT THE CONTROL. *YD
May 06, 2002
+ 1 more complaint for this component
STEERING
6 complaints
2001 FORD EXPEDITION WAS BEING DRIVEN AROUND 40MPH WHEN THE STEERING WHEEL AND BRAKES FAILED TO WORK. WITH THE HELP OF MY PASSENGER, WE WERE ABLE TO PULL HARD ON STEERING WHEEL AND GET IT TO TURN OFF ROAD AND INTO PARKING LOT. VEHICLE WAS ABLE TO CROSS SEVERAL LANES SAFELY ONLY BECAUSE THERE WAS NO TRAFFIC CLOSE ENOUGH TO BLOCK OR CHALLENGE THIS EMERGENCY NEED. BRAKES WOULD NOT RESPOND WELL EITHER. ACCIDENT AND INJURY COULD HAVE EASILY HAPPENED. AIR CONDITIONING REMAINED RUNNING LIKE NORMAL BUT THE OIL AND BATTERY LIGHTS CAME ON AFTER INCIDENT BEGAN. ONCE STOPPED, THE VEHICLE KEY WAS TURNED TO THE "OFF" POSITION AND THEN TURNED ON AGAIN. THE STEERING AND BRAKES BEGAN WORKING AGAIN. IT WAS DRIVEN SLOWLY HOME WHERE IT REMAINS. IT IS VERY DANGEROUS TO HAVE A LARGE VEHICLE LOSE STEERING AND BRAKES WHILE BEING DRIVEN. I COULD NOT HAVE STEERED CLEAR OR STOPPED FOR PERSONS OR VEHICLES. A VERY HAZARDOUS CONDITION THAT WARRANTS INVESTIGATION. *TR
Jun 23, 2010
THE CONSUMER RECEIVED AN INSPECTION LETTER FROM THE MANUFACTURER TO HAVE THE TIE RODS INSPECTED. THE CONSUMER LATER CONTACTED THE MANUFACTURER AND ASKED WHY? SINCE THE VEHICLE ONLY HAS 68,000 MILES ON IT AND WHY SHOULD THE TIE RODS BE SUSPECT TO FAILURE AT ONLY 68,000 MILES. THE MANUFACTURER FAILED TO COMMENT. THE CONSUMER IS NOW TERRIFIED IN FEAR THAT THE VEHICLE MAY HAVE PROBLEMS THAT COULD EFFECT THE CHILDREN. PROVIDE FURTHER DETAILS. *JB
Sep 07, 2004
STEELING FAILURE, LOST CONTROL OF CAR, CAR CRASHED TO THE WALL. WROTE TO FORD. BUT NO RESPONSE.*AK
Apr 25, 2004
VEHICLE WAS GOING 35MPH AND STEERING MALFUNCTIONED. THERE WAS NO RESPONSE, NO MATTER WHICH DIRECTION VEHICLE WAS STEERING. VEHICLE CONTINUED TO GO STRAIGHT. DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK
Jul 24, 2002
FORD IS SUPPOSED TO BE INVESTIGATING THIS STEERING PROBLEM, I'VE HAD THIS $28,000 VEHICLE FOR 6 MONTHS AND THEY HAVE NO IDEA WHAT THIS PROBLEM IS. I WANT IT FIXED. *AK
May 23, 2001
+ 1 more complaint for this component
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
5 complaints
I HAVE A 2001 FORD EXPEDITION WITH APPROXIMATELY 130K MILES. THE SPARK PLUG IN CYLINDER 4 BLEW OUT YESTERDAY WHILE MY WIFE WAS DRIVING DOWN THE HIGHWAY. WE DISCOVERED THE CYLINDER HEAD THREADS HAVE BEEN BLOWN OUT ALSO. I AM UNABLE TO REPLACE THE SPARK PLUG WITHOUT REPAIR TO THE HEAD. *TR
Dec 28, 2010
FORD 2001 EXPEDITION HAS A BLOWN SPARK PLUG. THE ENGINE COULD HAVE CAUGHT ON FIRE WHILE I DROVE THE TRUCK WITH THE VAPORS POURING OUT OF THE PLUG SPOT (WHICH FLEW OUT OF THE ENGINE ON TO THE ROAD SOME WHERE BEHIND ME). FORD KNOWS THIS IS AN ENGINE DEFECT. WHY ARE WE NOT HAVING A RECALL FOR THIS PROBLEM. *TR
Oct 22, 2010
BLOWN OUT SPARK PLUG FROM 2001 FORD EXPEDITION TRITON 4.6L ENGINE DURING OPERATION ON A PUBLIC ROAD. THE SECOND SPARK PLUG ON THE PASSENGER SIDE BLEW OUT OF THE ENGINE WHILE IT WAS BEING DRIVEN ON THE ROAD. THIS MADE A LOUD "BANG" SOUND AS IF A TIRE BLEW OUT. THE LOUD SOUND CONTINUED LIKE A LOUD EXHAUST LEAK AND GASOLINE VAPORS WERE IMMEDIATELY PRESENT IN THE PASSENGER COMPARTMENT. THE DRIVER SHUT OFF THE ENGINE TO PREVENT AN ENGINE FIRE AFTER ATTEMPTING TO SAFELY PARK ON THE SIDE OF THE ROAD WHILE AVOIDING MOVING TRAFFIC. THIS REQUIRED AGGRESSIVE MANEUVERING TO AVOID MOVING TRAFFIC. THE CAR IS NOW AWAITING REPAIRS, WHICH IS EST. AT >$3,000. THE MECHANIC REPORTED THAT THIS IS A VERY COMMON PROBLEM ON FORD VEHICLES WITH THE TRITON ENGINE. I HAVE NEVER BEFORE SEEN A SPARK PLUG "BLOWN" OUT OF THE SOCKET LIKE THIS. THE PLUGS WERE REPLACED ONCE AT ABOUT 50K MILES. THE ENGINE HAS ABOUT 110K MILES TODAY. *TR
Feb 17, 2010
WHILE DRIVING BACK FROM NEW HAMPSHIRE TO VIRGINIA, MY 2001 EXPEDITION POPPED A PLUG FROM ITS ENGINE. I HAD TO HAVE IT TOWED 200 MILES BECAUSE THE SMELL OF FUEL IT WAS LATE FRIDAY AND THERE WAS NOTHING I COULD DO UNTIL MONDAY. I CALLED THE CUSTOMER SERVICE LINE IN DEARBORN, MI. I WAS TOLD BY THE FEMALE OPERATOR (CHARLOTTE) TO BRING MY VEHICLE TO BOWDITCH FORD AND TO HAVE THEM RUN A DIAGNOSTICS TEST. MY VEHICLE WENT OFF TO THE SHOP VIA FLATBED AS TO NOT CAUSE ANY FURTHER DAMAGE. I LATER RECEIVED A CALL FROM THE SERVICE MANAGER TELLING ME THAT IT WOULD COST $92.50, I OK'ED IT BECAUSE OVER THE WEEKEND I DID SOME RESEARCH ON THE TRITON ENGINE AND FOUND THAT THIS WAS A COMMON PROBLEM. IN THE MEANTIME I WAS STILL IN CONTACT WITH FORD AND HAD EVEN TALKED TO AN OPERATOR NAMED RALPH. I EXPLAINED TO HIM THAT I DID SOME RESEARCH AND FOUND THAT THIS HAD HAPPENED TO NEARLY 800,000 VEHICLES AND SOME RESULTING IN DEATH. DEARBORN, MI SAID THEY WOULD KEEP IN TOUCH WITH THE DEALERSHIP AND WOULD CONTACT ME THURSDAY. THURSDAY MORNING CAME AND I WAS CONTACTED BY DEARBORN AGAIN. THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO THAT I WOULD HAVE TO PAY FOR THE DAMAGES MYSELF. I WAS ALSO TOLD BY DEARBORN TO ASK THE DEALERSHIP, "WHO RECEIVES CERTAIN ALLOCATED FUNDS EACH YEAR FOR REPAIRS JUST LIKE THIS". THE DEALERSHIP REFUSED ASSISTANCE. AFTER ALL WAS DONE I WAS CHARGED FOR AN ECSD DIAGNOSE (92.50); 2 SPARK PLUGS (6.81); 1 COIL ASSEMBLY IGNITION (103.69); FUEL INGESTION CLEANER (6.47) ANOTHER VEHICLE KEY ? (30.00); MISC DRIVABILITY CHARGE (92.50); PCM REPROGRAMMING THE COMPUTER? (92.50); CLEAN THE THROTTLE BODY (78.75); CLEAN THE INJECTORS? (65.00). THEY ALSO FIXED A SPEED CONTROL DEACTIVATION DEVICE OF WHICH WAS UNDER RECALL. AS A DISABLED VETERAN THAT WAS HALF MY CHECK FOR THE MONTH. THE DEALERSHIP HAD MY VEHICLE FOR 3 DAYS. 1ST DAY, CHECKED ENGINE AND FOUND THE NUMBER 1 AND 4 PLUGS WERE SCREWED UP AND THAT THE INJECTORS WERE BACKWARDS. *JB
May 03, 2007
WHEN THE VEHICLE SAT ON AN INCLINE, THE ENGINE STALLED. IF THE VEHICLE HAD LESS THAN HALF TANK OF FUEL, IT WOULD STALL. THIS PROBLEM OCCURRED OVER FIVE TIMES, BUT THE DEALER WAS NOT CONSULTED. *AK *SC *JB
Jun 24, 2004
SERVICE BRAKES
4 complaints
Front brake hose metal crimp completely rusted causing brake hose separation and failure. Design has rubber boot over crimp which actually retains moisture over many years. Boot may be intended to reduce stress at joint of metal to hose but actually enhanced failure mode. Drivers side came apart after minor bump during service, have photos of passenger side still intact but clearly fragile.
Apr 30, 2024
FYI MY 2001 FORD EXPEDITION IS EXPERIENCING THE SAME SOFT BRAKE PROBLEM THAT WARRANTED THEM TO ISSUE RECALL #19S54. I HAVE CHANGED THE BRAKES AND THE PROBLEM PERSISTS . FORD NEEDS TO INCLUDE THE 2001 EXPEDITIONS IN THIS RECALL. IT IS VERY DANGEROUS TO STOP THIS HEAVY VEHICLE WITH A SOFT BRAKE PEDAL PUSHED ALL THE WAY DOWN !
Jan 09, 2020
TL* THE CONTACT OWNED A 2001 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE CAME TO A STOP. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED A BACK INJURY, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Aug 24, 2017
I HAVE SO MUCH GOING ON WITH RUST, I FORGOT ABOUT MY BRAKES LINES BURSTING AND HAVING NO BRAKES AFTER HAVING THE FRONT BRAKES REPAIRED. THEY BURST DUE TO RUST!!!!!! *TR
Jul 11, 2013
ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
4 complaints
WAS DRIVING DOWN THE ROAD IN HEAVY RAIN WHEN WINDSHIELD WIPERS STOPPED WORKING. COULD NOT SEE 2 FEET INFRONT OF ME, SO I WAS FORCED TO PULL OVER ON A BUSY ROAD. PUT THE TRUCK IN PARK, AND WIPERS STARTED WORKING. PUT BACK IN DRIVE AND THEY STOPPED. FINALLY THE RAIN SLOWED ENOUGH FOR ME TO DRIVE WITH OUT THE WIPERS, VERY UNSAFE! WHEN I GOT HOME, I TURNED THE KEY OFF, PULLED THEM OUT OF THE IGNITION AND THE HEATER KEPT RUNNING. I HAD TO TURN IT TO OFF POSITION. LIGHTS ON GAUGE CLUSTER WERE FLICKERING TOO. OPENED DRIVER SIDE DOOR AND RADIO STAYED ON. HAD TO MANUALLY TURN THAT OFF AS WELL. SMELLED SOMETHING BURNING, SO I QUICKLY UNHOOKED THE BATTERY. CAME BACK A COUPLE HOURS LATER, CONNECTED BATTERY, NOW VEHICLE WONT START! WILL TURN OVER, BUT WONT CRANK. DID SOME RESEARCH AND FOUND THAT THIS IS A VERY COMMON PROBLEM WITH MANY DIFFERENT FORD VEHICLES! PROBLEM IS CAUSED BY A FAULTY WINDSHIELD, ALLOWING WATER TO LEAK INTO THE CAB, BEHIND THE DASH, AND GET WATER ON THE GEM AND FUSEBOX, CREATING CORROSION. THESE PROBLEMS COULD BE VERY UNSAFE! POSSIBLE FIRE FROM ELECTRIC SHORT, POSSIBLE INJURY/DEATH FROM WIPERS QUITTING WHILE DRIVING. FORD SHOULD TAKE RESPONSIBILITY FOR THEIR FAULTY DESIGN! *TR
Jan 22, 2010
IN THE LAST FEW MONTHS, I HAVE NOTICED THAT WHEN IT RAINS, MY BLOWER MOTOR WILL RUN ON HIGH-SPEED AND MY LIGHTS WILL FLICKER AFTER I TURN THE VEHICLE OFF. AT FIRST IT WOULD STOP AFTER A FEW SECONDS, HOWEVER THIS LAST TIME, IT RAN FOR ABOUT 10 MINUTES AND FINALLY SHUT OFF. I HAVE A CO-WORKER WHO HAS THE EXACT SAME EXPEDITION AND ASKED HIM IF HE'S HAD THIS HAPPEN TOO HIM, WHICH HE STATED YES AND HAS BEEN GOING ON FOR AROUND 6 MONTHS. I CALLED FORD MOTOR CO TO INQUIRE ABOUT A RECALL, SINCE THIS IS VERY UNIQUE IN NATURE, AND (OF COURSE) THEY HAVE NO RECORD NOR KEEP ANY DATA ON ANYTHING (ACCORDING TOO THE REP). NOT QUITE SURE WHAT THEIR JOB IS! SO I CALLED THE LOCAL DEALER AND THEY WERE 'FAMILIAR' WITH MY PROBLEM AND HAD A 'FEW' FIXED. WELL, AFTER DOING SOME RESEARCH ON THE INTERNET, IT TURNS OUT THERE'S MORE THAN JUST A 'FEW' INCIDENTS.. THERE ARE SEVERAL!!! THE PROBLEM APPEARS TOO START WITH A WATER LEAK IN THE WINDSHIELD, GOING TO THE FUSE BOX AND GEMODULE WHICH IN TURN SENDS ELECTRICAL CURRENTS TO THE ABS MODULE WHICH CAUSE ALL SORTS OF PROBLEMS. NOW IF THIS ISN'T A FORD MANUFACTURERS DEFECT VERSUS NORMAL WEAR AND TEAR, THAN I GUESS MY COLLEGE EDUCATION MEANS NOTHING. FROM MY RESEARCH AND THE LOCAL DEALERS QUOTE, THE COST OF THIS REPAIR STARTS A $1000.00.!! AS OF TODAY, I HAVE NOT FIXED IT, I'M DECIDING IT I WANT TO GET A DIFF VEHICLE. *TR
Feb 29, 2008
WATER LEAK IN THE FRONT WINDSHIELD (FOLLOWING A FEW CONSECUTIVE RAINY DAYS), CAUSING ELECTRICAL FAILURE OF THE DOME LIGHT, WIPERS, RADIO AND GEAR SELECTOR. FORD SERVICE ADVISED REPLACING THE FUSE BOX AND GEM MODULE FOR $1,100. THIS IS MY FAMILY VEHICLE AND I AM DEEPLY CONCERNED THAT THIS MAY CAUSE AN ELECTRICAL FIRE OR UNWNATED ELECTRICAL ACTIVITY WHEN THE CAR IS UNATTENDED. MY CAR IS JUST UNDER 80K MILES. I HAVE DONE SOME RESEARCH AND CAN SEE THAT THERE ARE MANY OTHERS THAT ARE EXPERIENCING SIMILAR PROBLEMS. THIS IS A SAFETY CONCERN THAT SHOULD SHOULD BE ATTENDED TO IMMEDIATELY. I HOPE THIS CAN BE RESOLVED WITHOUT TAKING LEGAL ACTION. *TR
Feb 29, 2008
INCIDENT: 2001 FORD EXPEDITION 1. WINDSHIELD WIPERS WOULD NOT WORK, RADIO WOULD GO OFF WHEN VEHICLE WAS PUT IN GEAR, BLOWER, COMPASS, THERMOMETER LETS & BELLS WOULD NOT WORK, VEHICLE WOULD NOT START, BATTERY EVENTUALLY WENT DEAD, ETC 2. HAD TO SERVICE THE VEHICLE FOR SAFETY AND PERFORMANCE REASONS 3. EXPEDITION WAS SERVICED AT A LOCAL FORD DEALERSHIP. SERVICE DEPARTMENT ADVISED US THAT THERE WAS A WATER LEAK AROUND THE WINDSHIELD. WATER WAS LEAKING INTO AN ELECTRICAL BOX - HAD TO REPLACE FUSE PANEL AND RESEAL GLASS AT A COST OF $456.96. *NM
Nov 17, 2005
WHEELS
4 complaints
WE HAVE HAD THREE INCIDENTS INVOLVING TWO VEHICLES IN WHICH WHEELS HAVE COME OFF OF FORD F-550 VEHICLES DUE TO SHEARED LUG BOLTS. THE WEIGHTS OF ALL OF OUR VEHICLES HAVE BEEN RECORDED AND FALL BELOW THE MANUFACTURERS GVWR. PER A TIRE COMPANY'S RECOMMENDATION, WE HAVE ISSUED A MANDATE THAT ALL SIMILAR VEHICLES HAVE THEIR WHEELS RE-TORQUED, TO MEET THE MANUFACTURERS SPECIFICATIONS AFTER DRIVING, AFTER TRAVELING 50 MILES FOLLOWING ANY WORK DONE ON THE WHEELS. WE HAVE HAD THE WHEELS ON VEHICLE THAT DID NOT COME OFF INSPECTED AND CHECKED TO PROPER TORQUE FOLLOWING ALL INCIDENTS AND THEY HAVE BEEN TORQUED APPROPRIATELY. THE INCIDENT DATES WERE, 12/29/07 ,02/15/08, AND 07/17/08 . ON 12/29/07 AN EMPLOYEE WAS DRIVING UP A ROAD AT APPROXIMATELY 20 M.P.H. WHEN THE DRIVER SIDE BACK DUAL WHEELS CAME OFF DUE TO BROKEN LUG BOLTS. THIS WAS A NORMAL USE OF THE VEHICLE ON A WELL-MAINTAINED DIRT ROAD. ON 02/15/08 TWO EMPLOYEES WERE DRIVING ON INTERSTATE 84 TRAVELING AT APPROXIMATELY 60 M.P.H. WHEN THE REAR PASSENGER WHEELS CAME OFF THE VEHICLE AND PASSED THE VEHICLE ON THE HIGHWAY TRAVELING MILE. THE STUDS WERE ALSO SHEARED OFF IN THIS INSTANCE. THE INTERSTATE WAS IN GOOD CONDITION AT THE TIME OF THE ACCIDENT. IT WAS VERY FORTUNATE THAT THE TIRES DID NOT STRIKE ANOTHER VEHICLE. ON 07/17/08 AN EMPLOYEE WAS DRIVING ON OREGON STATE HIGHWAY 82 AT APPROXIMATELY 55 M.P.H. WHEN THE DRIVER SIDE REAR WHEELS CAME OFF. THE WHEELS STRUCK ANOTHER VEHICLE DAMAGING THAT VEHICLE?S BRAKE SYSTEM. IN THIS CASE, A FATALITY COULD HAVE EASILY OCCURRED TO THE OTHER DRIVER. THAT DRIVER?S NAME IS: KEITH CULIVER - 740 11TH AVENUE NORTH, PAYETTE, ID (WORKING FOR TNT FOREST PRODUCTS). WE HAVE REPLACED THE LUG BOLTS ON ALL OF OUR FIVE VEHICLES IN THIS CLASSIFICATION AS AN ATTEMPT TO AVOID FURTHER PROBLEMS. HOWEVER, ONE ACCIDENT OCCURRED FOLLOWING THIS REPLACEMENT. *TR
Aug 20, 2008
DT*: THE CONTACT STATED AFTER DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, A MISSING CAP WAS NOTICED IN THE RIGHT FRONT WHEEL. THE PLASTIC PRONGS FRACTURED, AND REMAINED ATTACHED TO THE BRACKETS. THE CONTACT PURCHASED A NEW CAP AT THE DEALERSHIP. THE SAME INCIDENT RECURRED AFTER A YEAR ON THE REAR DRIVER SIDE WHEEL. THE CONTACT PURCHASED ANOTHER CAP FROM THE DEALERSHIP. AFTER AN INSPECTION OF THE OTHER CAPS, CRACKS WERE NOTICED IN EVERY CAP'S PRONGS THOUGH THE CONTACT APPLIED GLUE TO PREVENT THE CAPS FROM DETACHING. THE MANUFACTURER WAS CONTACTED, WHO ASKED FOR THE CAPS INVOICES, WHICH THE CONTACT DID NOT KEEP. THE MANUFACTURER PROMISED A RETURN CALL, WHICH NEVER OCCURRED.
Oct 26, 2006
LUGS: NUTS KEEP COMING LOOSE AND WILL NOT STAY TIGHT ON 2 OTHER FORDS OWNED BY DISTRICT. *AK
Oct 01, 2001
WHILE DRIVING ANOTHER VEHICLE STARTED PULLING TO RIGHT SIDE AND CONSUMER HAD TO PULL OTHER WAY. LOST CONTROL INTO UPCOMING TRAFFIC. AN INVESTIGATING AGENCY NAMED IMPACT GENERAL, AND SAID THAT BOLTS: LUGS: NUTS DID NOT WORK, AND WHEEL CAME OFF VEHICLE. *AK
May 03, 2001
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
4 complaints
WHILE DRIVING AT LOW SPEED, THE NUMBER THREE SPARK PLUG SHOT OUT RENDERING MY 2001 FORD EXPEDITION UNUSABLE. FORTUNATELY, I WAS ABLE TO PULL OFF TO THE SIDE OF THE HEAVILY TRAVELED ROAD. UPON FURTHER RESEARCH, THIS APPEARS TO BE A VERY COMMON PROBLEM. *JB
Aug 07, 2006
DT*: THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CHECK ENGINE LIGHT ILLUMINATED, AND THE VEHICLE LOST SPEED AND BEGAN TO BUCK. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC SHOP, WHERE IT WAS DETERMINED THAT THERE WAS AN ELECTRICAL SHORTAGE. THE NUMBER 8, 7, 5, AND 4 ENGINE COILS HAVE BEEN REPLACED ON THE VEHICLE. THE CONSUMER STATED THE NUMBER 7 & 5 COIL HAS BEEN REPLACED TWICE. UPDATED 07/25/06. *JB
Jun 28, 2006
WHILE DRIVING MY 2001 FORD EXPEDITION AT 50 MPH I HEARD A POP AND THIS WAS FOLLOWED BY ERRATIC HANDLING AND POOR IDLE. AN INSPECTION LATER REVEALED A SPARK PLUG WHICH EJECTED OUT OF THE CYLINDER HEAD AND STRIPPED THE THREADS WITH IT. THE COST TO REPAIR THE HEAD WAS $600.00. INITIALLY I WAS TOLD I WOULD NEED A $2700 HEAD REPLACEMENT. THE DEALER ADVISED ME THAT THERE STILL CAN BE NO GUARANTEE THAT THE REPAIRED PLUG WON'T COME OUT OR ANY OF THE OTHER PLUGS. RESEARCH OF THIS PROBLEM SHOWS MANY EXPEDITION AND F-150 OWNERS WITH THE SAME PROBLEM.*AK
Dec 31, 2004
WHENEVER VEHICLE HAS BEEN STARTED AND RUNNING FOR A MINUTE IT WOULD SUDDENLY CUT OFF FOR NO REASON. AT THE TIME THE VEHICLE WOULD HAVE 1/4 TANK OF FUEL. VEHICLE NOT ABLE TO BE RESTARTED. ALSO, ALL ELECTRICAL SYSTEMS SHUT DOWN. HAVE TAKEN TO DEALER TWICE & MECHANIC COULD NOT LOCATE CAUSE OF PROBLEM.*AK
Sep 13, 2001
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
4 complaints
DT: CONTACT STATES THE CAR TAKES A LONG TIME TO START, IT'S LIKE THE BATTERY IS DEAD. WHEN VEHICLE WAS INSPECTED THE CONTACT WAS TOLD THAT THE BATTERY WAS GOOD. WHEN HITTING THE ALARM THE HORN WILL SOUND VERY LOW, SOMETIMES IT WILL NOT MAKE A SOUND AT ALL. THE AUTOMATIC LOCKS WILL NOT ENGAGE UNTIL THE VEHICLE IS ALREADY DOWN THE ROAD. THEY SUPPOSE TO ENGAGE WHEN TAKING FOOT OFF THE BRAKES. WHEN STARTING THE CAR THE GAUGES WILL FLASH ON/OFF, AND THEN GO BACK TO NORMAL. ALSO, WHEN STARTING THE VEHICLE THE HEADLIGHTS WILL FLASH ON AS IF THE ALARM HAS SOUNDED, THEN , THEY WILL GO OFF. THE LIGHT THAT INDICATES IF THE CAR IS IN OVERDRIVE OR REGULAR DRIVE NO LONGER WORKS. THE CONTACT RECEIVED A RECALL LETTER LAST MONTH REGARDING THE SCDS. HE REPORTS HAVING NO PROBLEMS WITH THE CRUISE CONTROL. HE BELIEVES THE AFOREMENTIONED PROBLEMS ARE RELATED TO THE DEFECTIVE SCDS. HE HAS NOT TAKEN THE CAR TO DEALER TO HAVE THE SCDS DISCONNECTED AS STATED IN THE RECALL. HE PLANS TO DO SO AS SOON AS POSSIBLE. *AK
Oct 31, 2005
TRUCK WAS JUST SITTING THERE WHEN IT CAUGHT ON FIRE
Jul 26, 2005
WHILE ENGINE ISIDELING, VEHICLE WILL SURGE FOWARD WITHOUT THE DRIVERS FOOT ON THE GAS, THIS HAS OCCURRED A TOTAL OF FIVE TIMES. DEALER HAS BEEN CONTACTED, BUT WAS UNABLE TO REMEDY PROBLEM AT THIS TIME.*AK CONSUMER STATES FOUR TIMES INCIDENT HAPPENED WHILE VEHICLE ROLLING WITH DRIVERS FOOT ON BRAKE, THE FIFTH TIME WAS WITH THE BRAKE TOTALLY DEPRESSED HAD JUST COME TO A STOP AND ENGINE SURGED.*JB
Aug 10, 2001
WHILE DRIVING, RPMS REVVED. ALSO, CONSUMER HAS SMELLED SMOKE COMING FROM STEERING WHEEL COLUMN. CONSUMER HAS CONTACTED DEALER. DEALER UNABLE TO DETERMINE CAUSE OF PROBLEM. *AK *SLC
Jun 22, 2001
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
3 complaints
WINDSHIELD LEAKING - CAUSING ELECTRICAL BOX TO SHORT OUT AND THEREFORE EVERYTHING ELECTRIAL MALFUNCTION - ITEMS COME ON GOING DOWN THE ROAD WHILE YOU ARE DRIVING - DANGEROUS
Mar 15, 2017
ON THE MORNING OF JANUARY 26, 2012 I PARKED MAY CAR AT MY EMPLOYEE PARKING LOT AT APPROXIMATELY 5:50AM. I HEAD TO WORK LIKE ANY ORDINARY DAY, AND AT APPROXIMATELY 8:30 AM, I HAD CO-WORKERS INFORMING ME THAT MY CAR WAS ON FIRE. I RAN OUT TO THE PARKING LOT AND FOUND MY CAR IN FLAMES. MY 2001 FORD EXPEDITION EDDIE BAUER CAUSED THE TWO CARS ON MY SIDES TO CATCH ON FIRE AS WELL. WHEN THE FIRE DEPARTMENT ARRIVED IT WAS TOO LATE TO SAVE ANYTHING FROM THE CAR. IT WAS A TOTAL LOSS, EVERYTHING INSIDE WAS DESTROYED INTO ASHES, MY PERSONAL BELONGINGS WERE UNRECOGNIZABLE. I ONLY HAD LIABILITY INSURANCE ON MY CAR, AND WILL HAVE TO PAY FOR THE DAMAGES THAT MY CAR CAUSED TO THE OTHER PEOPLE..I AM NOW LEFT WITH NO CAR, AND HAVING THE BLAME OF THE FIRE WHEN I DID ABSOLUTELY NOTHING WRONG. MY FORD EXPEDITION WAS IN PERFECT CONDITIONS AND UP TO DATE WITH ALL OF THE SERVICES; NOW THAT IT WAS THE FAMILY CAR AND WE TRAVELED ALL AROUND THE COUNTRY WITH IT. WE WERE THE ONLY OWNERS AND BOUGHT IT BRAND NEW FOR A REASON. THE CRUISE CONTROL RECALL WAS TAKEN CARE OF IMMEDIATELY AFTER RECEIVING THE LETTER IN THE YEAR 2004, AND WAS NEVER RE-INSTALLED. THE CAUSES OF THE FIRE ARE STILL UNKNOWN, AND I WILL LIKE TO LET FORD KNOW OF THE SITUATION SO THEY CAN DO SOMETHING ABOUT IT. IT IS SUCH A TRAUMATIZING SITUATION THAT I WOULD NOT LIKE ANYONE ELSE TO EXPERIENCE. I HAVE LOST ALL OF MY TRUST ON FORD. BE AWARE PEOPLE, DO NOT PARK NEXT TO A FORD, YOU NEVER KNOW WHEN THEY MIGHT CATCH ON FIRE. *KB
Feb 02, 2012
EXPERIENCED FAILURE OF SEVERAL ELECTRICAL COMPONENTS - ELECTRIC DOOR WINDOWS ON RIGHT FRONT, REAR WINDSHIELD WIPER, CRUISE CONTROL, INTERIOR LIGHTS WOULD NOT TURN OFF, BATTERY WORE DOWN, SUNROOF WINDOW. THE DEALER STATED THAT WATER GOT INTO THE CAR AND HAD TO REPLACE THE FUSE BOX AND COMPUTER AND THE SWITCH FOR THE FRONT RIGHT WINDOW. RETURNED WITH RIGHT FRONT DOOR WINDOW, AND REAR WIPER NOT WORKING AGAIN AND HAVE TO REPLACE THE MOTOR FOR THESE. *JB
Jul 31, 2006
LATCHES/LOCKS/LINKAGES
3 complaints
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR HANDLE IN THE PASSENGER COMPARTMENT WAS STRIPPED TO THE POINT WHERE HE COULD NOT USE IT TO EXIT THE VEHICLE. THE HANDLE FINALLY DETACHED FROM THE DOOR AND CANNOT BE BOLTED BACK. FORD STATED THAT THERE WERE NO RECALLS. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 93,450. UPDATED 03-04-08 *BF
Feb 13, 2008
DT: 2001 FORD EXPEDITION. THE BACK DOOR HAS TWO HYDRAULIC LIFTS TO HOLD THE DOOR OPEN. ONE ON DRIVER'S SIDE BROKE LOOSE FROM THE VEHICLE. AFTER INSPECTION THEY FOUND THE OTHER LIFT WAS WELDED IN SIX PLACES, AND THIS ONE WAS ONLY WELDED IN ONE PLACE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AND THEY STATED IT IS NOT UNDER WARRANTY. THE MANUFACTURER ALSO STATES THIS IS NOT UNDER WARRANTY, AND IT WILL COST $435 TO FIX. THE DOOR COULD NO LONGER BE USED, IT WILL NOT STAY OPEN. *AK
Aug 04, 2005
THE DOOR LOCK (RECESSED KEY CYLINDER) ON THE DRIVER SIDE OF THE VEHICLE CAN BE PUNCHED OUT FOR EASY ENTRY DUE TO A DESIGN FLAW,, THE CONSUMER WAS UNAWARE THAT THIS HAD HAPPENED UNTIL THEY RELIZED THAT CONTENTS INSIDE THE VEHICLE HAD BEEN MISSING, THE CONSUMER IS UNABLE TO PUT THE DRIVERS SIDE WINDOW DOWN BECAUSE OF THE PUNCHED OUT DRIVERS SIDE DOOR LOCK. *YH
Aug 02, 2001
ELECTRICAL SYSTEM,STRUCTURE
3 complaints
I AM HAVING THE SAME WATER LEAK PROBLEMS THAT I'VE SEEN ON HERE BEFORE. WATER IS GETTING INTO MY FUSEBOX EVERY TIME IT RAINS. I DON'T HAVE THE MONEY TO REPAIR THIS SO IT IS AN ONGOING SAFETY HAZARD FOR ME. I CANNOT BELIEVE THIS HAS NOT ALREADY BEEN RECALLED AFTER VIEWING ALL THE COMPLAINTS ON THE INTERNET. *TR
Oct 24, 2007
WINDSHIELD WIPERS, REAR WINDOW WIPER, WINDOWS, INTERIOR LIGHTS AND MOON ROOF QUIT WORKING, APPARENT CAUSE WAS GEM MODULE DUE TO LEAKING WINDSHIELD? *JB
Mar 05, 2007
ELECTRICAL HAZARD DUE TO WATER INTRUSION RESULTING FROM WINDSHIELD LEAK. 2001 FORD EXPEDITION EXPERIENCED SEVERAL ELECTRICAL FAILURES DURING RAIN STORM INCLUDING BUT NOT LIMITED TO WINDSHIELD WIPER FAILURE, HEADLAMP FAILURE, WINDOW/DOOR LOCK FAILURE, AC RUNS WITH IGNITION OFF AND KEYS REMOVED, CAR ATTEMPTS TO START WITHOUT KEYS OR DRIVER. *JB
Aug 31, 2006
EXTERIOR LIGHTING
3 complaints
DT*: THE CONTACT STATED WHILE USING THE TURN SIGNALS, THE TURN SIGNAL SWITCH MALFUNCTIONED. WHILE TURNING THE STEERING WHEEL, THE TURN SIGNAL SWITCH DISENGAGED BEFORE COMPLETING THE CURVE. THE TURN SIGNAL SWITCH PERMANENTLY MALFUNCTIONED AND IS INOPERABLE. THE CONTACT SPOKE WITH THE DEALER VERBALLY ON THE PHONE ABOUT THE PROBLEM. THE VEHICLE IS SCHEDULED FOR INSPECTION AND REPAIR.
Feb 17, 2006
UPON TURNING MY DIRECTIONAL ON TO MAKE THE LEFT HAND TURN IT HESSITATED TO COME ON WHILE THE DIRECTIONAL STILL STAYED DOWN TO GO LEFT. AFTER ABOUT 10 SECONDS THE DIRECTIONAL CAME ON AND SMOKE CAME OUT OF THE STEERING COLUMN AS WELL AS A STREAM OF SMOKE OUT OF THE HAZARD LIGHTS BUTTON ON THE STEERING COLUMN. I SHUT THE DIRECTIONAL OFF AND THE SMOKE STOPPED AND CLEARED AWAY. I PROCEEDED TO MY DESTINATION WHICH WAS ABOUT 100 YARDS AWAY NOT USING THE DIRECTIONAL AGAIN. I CALLED MY DEALERSHIP WHERE I PURCHASED THE VEHICLE FROM AND THEY SAID IT SOUNDED LIKE THE "TURN SIGNAL SWITCH FRIED." BEING THAT THE DEALERSHIP WAS ONLY ABOUT 20 YARDS AWAY THEY CAME AND PICKED MY VEHICLE UP GIVING ME A LOANER VEHICLE TO USE. THEY TOLD ME THE PART HAD TO BE ORDERED AND THAT IT WAS GOING TO COST ABOUT $120.00 FOR THE PART AND LABOR. I HUNG UP WITH THEM AND WAS NOT HAPPY. THAT EVENING AFTER DISCUSSING THE MATTER WITH MY FATHER HE AND I FELT IT SHOULD NOT BE MY RESPONSIBLITY TO PAY THIS AMOUNT ON A DEFECTIVE PART THAT COULD HAVE CAUSED SERIOUS INJURY. THAT NEXT MORNING I PICK UP MY VEHICLE AND ASKED THE BILL TO BE BILLED AND MAILED TO MY DADS BUSINESS, HE OWNS A NAPA AUTO PARTS STORE. AFTER HAVING SHOWED MY FATHER THE BILL AND HE CALLED TWO OTHER FORD DEALERSHIPS, THAT HE KNOWS AND DOES BUSINESS WITH. HE TOLD THEM MY SITUATION AND THEY INFORMED US THAT IT IS A "COMMON PROBLEM" AND THAT THEY FIX THE PROBLEMS FOR THEIR CUSTOMERS AT NO EXPENSE TO THE CUSTOMER. AFTER FIGHTING TOOTH AND NAIL ALL DAY WITH MY DEALERSHIPS MANAGER AND PARTS MANAGER THE DEALERSHIPS MANAGER SAID HE WOULD THROW THE BILL OUT AND NOT CHARGE ME BECAUSE WE ARE GOOD CUSTOMERS. WHY WOULD TWO OTHER DEALERSHIPS PERFORM THIS AT NO COST AND MINE WANT TO CHARGE ME? MY FATHER HAS ALSO CONTACTED FORD AND SPOKE WITH A REPRESENTATIVE ABOUT THIS AND HE WAS GOING TO GET BACK TO US. WHY ISN'T THEIR A RECALL ON THIS?
Jul 19, 2005
THE KNOB TO TURN ON AND OFF THE HEADLIGHTS BREAKS OFF UNDER NORMAL USAGE. THERE IS NO ALTERNATIVE WAY TO CONTROL THE HEADLIGHTS. THEY ARE STUCK ON OR OFF. DT
Dec 02, 2002
ELECTRICAL SYSTEM,EQUIPMENT
3 complaints
VEHICLE WAS LEFT OUTSIDE DURING SEVERAL RAINY DAYS. UPON STARTING VEHICLE, WIPERS, FANS WOULD NOT WORK. RADIO WOULD NOT OPERATE. WHEN VEHICLE WAS LEFT IN AUXILIARY POSITION, THE VEHICLE WOULD START ITSELF WITHOUT TURNING THE KEY. IF THE CAR WAS LEFT RUNNING AND IN PARK, THE VEHICLE WOULD TRY TO START WHILE RUNNING. THIS HAS HAPPENED SEVERAL TIMES, DURING WET RAINY WEATHER. THE VEHICLE, A 2001 FORD EXPEDITION WAS TAKEN TO THE DEALERSHIP AND PROBLEM EXPLAINED. BY THIS TIME THE AREA AFFECTED HAD DRIED OUT AND VEHICLE RETURNED TO NORMAL OPERATING SYSTEMS. THE DEALER SAID IT COULD NOT BE DIAGNOSED UNTIL IT OCCURRED AGAIN. *NM
Oct 21, 2005
THIS IS THE SECOND SPARK PLUG IN LESS THAN 4 MONTHS THAT HAS BLOWN OUT OF THE CYLINDER HEAD OUT OF OUR 2001FORD EXPEDITION. PLEASE INVESTIGATE THIS PROBLEM AS IT IS OCCURRING TO MANY PEOPLE. IT IS DEFINITELY A FLAW IN DESIGN AND IS COSTING PEOPLE TOO MUCH MONEY TO CONTINUE TO FIX. FORD HAS BEEN NO HELP. AS THE LAST TIME, WHILE DRIVING THE SPARK PLUG JUST BLOWS THROUGH THE CYLINDER HEAD ON A VEHICLE THAT HAS BEEN IMPECCABLY MAINTAINED.*AK
Apr 08, 2005
VEHICLE WAS PARKED IN DRIVEWAY WITH KEY REMOVED FROM IGNITION. WINDSHIELD WIPERS, RADIO,AND DVD ACCESSORY BEGAN OPERATING WITHOUT WARNING.*AK
Jun 19, 2003
VISIBILITY/WIPER
2 complaints
WATER APPEARS TO HAVE LEAKED INTO THE ELECTRICAL SYSTEM CAUSING THE WIPERS TO NOT FUNCTION AT ALL. WHEN THE WIPERS ARE TURNED ON, WE HEAR THE WIPER MOTOR CLICK; BUT WIPERS DO NOT CLEAR THE WINDSHIELD. *JS
Jul 28, 2014
THE LIGHT FOR THE WIPERS SYSTEM HAS BEEN ON SINCE WE BOUGHT THE CAR FROM THE DEALERSHIP. IT HAS NEVER BEEN ABLE TO SPRAY FLUID.
Sep 03, 2013
TIRES,EQUIPMENT
2 complaints
MY FAMILY'S FORD EXPEDITION HAD A GOODRICH LONG TRAIL T/A TIRE DISINTEGRATE DUE TO PLY SEPARATION. WE DID NOT HIT ANYTHING AND THE TIRE WAS PROPERLY INFLATED. THIS HAPPENED AT 10:30 PM ON A 70 MPH HIGHWAY. *TR
Jun 29, 2010
WE OWN A 2001 EXPEDITION THE TIRES ON THIS VEHICLE ARE THE SAME TIRES RECALLED P275/60R17. I WENT TO GREENVILLE TO PICK UP MY SON ON THE WAY HOME I FELT THE VEHICLE SHAKING AND DID'NT KNOW WHAT WAS HAPPENING. I STARTED SLOWING DOWN AND WE HEAR A BANG NOISE I PULLED OVER INTO THE EMERGENCY LANE AND CHECKED MY TIRES THE BACK RIGHT SIDE HADE A LARGE BARE SPOT ON THE TIRE SHOWING THE SEPARATION AND WIRES OF THE TIRE. MY SON WHO JUST HAD SURGERYON HIS FOOT HAD TO CHANGE THE TIRE. NO-ONE WAS HURT. I KNOW THE LORD WAS TRUELY LOOKING OUT FOR US BECAUSE FROM WHAT I HAVE HEARD PEOPLE HAVE BEEN KILLED FROM THESE TIRES SEPARATING. I CALLED BEN SATCHER WHERE WE BOUGHT THE VEHICLE FROM AND THE SERVICE MANAGER SAID MY PARTICULAR VEHICLE DIDN'T HAVE THE RIGHT SERIAL NUMBER FOR THE RECALLED TIRES AND THEY WON'T DO ANYTHING FOR US. I THINK IF WE WERE KILLED THEY'D HAVE A BIGGER PROBLEM ON THEIR HANDS. BUT THE PURPOSE OF WRITING THIS IS TO LET YOU KNOW I THINK MORE TIRES WERE EFFECTED THAN CONTINENTAL TIRES IS CONSIDERING. CAN SOMEONE PLEASE LET ME KNOW WHAT I SHOULD DO NEXT BECAUSE I BELIEVE OTHERS WILL CONTINUE TO HAVE THESE TYPE OF PROBLEMS AND THEY JUST DON'T KNOW HOW TO GET HELP EITHER. I THINK THERE NEEDS TO BE ANOTHER INVESTIGATION OF THESE TIRES. I HAVE SEEN THE COMPLAINTS POSTED AND THEY SEEM TO HAVE BEEN REPORTED AFTER THE ORGINIAL RECALL HAS EXPIRED AND WE SHOULD NOT BE PENALIZED FOR THIS PROBLEM HAPPENING AFTER YOUR EXPIRATION DATE OF HELPING PEOPLE. IF A TIRE IS BAD IT'S SEEMS TO ME YOU SHOULD NOT BE ABLE TO PUT A CAP ON THAT. *AK
Apr 12, 2004
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
2 complaints
THE SPARK PLUG EXPLODED FROM THE CYLINDER HEAD DUE TO A MECHANICAL DEFECT IN MY CYLINDER HEAD, AND MY EXPEDITION IS THE ONLY VEHICLE I OWN WHICH LEGALLY FITS ALL OF MY CHILDREN IN THEIR BOOSTER SEATS. THE FORD MOTOR COMPANY WON'T FIX THE PROBLEM UNLESS I PAY THEM $750, WHICH I DON'T HAVE, AND DON'T BELIEVE I SHOULD HAVE TO PAY TO FIX THEIR DEFECT. *TR
Sep 05, 2007
BLOWN SPARK PLUG IN 2001 FORD EXPEDITION 2006, HAD IT REPAIRED FOR $2,000. TODAY 2/14/07 IT HAS HAPPENED AGAIN, I WILL HAVE IT TOWED TO THE SAME PLACE FOR REPAIRS PROBABLY COSTING ANOTHER $2,000 - $3,000. *JB
Feb 14, 2007
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
2 complaints
SEVERAL TIMES, USUALLY AT STOP LIGHTS, WHILE IDLING WITH FOOT ON THE BRAKE, THE ENGINE SURGES UP TO APPROX 1000 RPM FOR APPROX 3-5 SEC. IF FOOT WAS NOT ON THE BRAKE, THE TRUCK COULD HAVE ACCELERATED INTO THE CAR IN FRONT OF ME, OR INTO THE INTERSECTION. EVERY TIME I'M AT THE FORD DEALERSHIP I HAVE THEM INVESTIGATE, BUT NOTHING IS FOUND ON THE COMPUTER CODE SEARCH, AND THE SYMPTOM IS VERY IRREGULAR AND RARE, SO IT HAS NOT REPRODUCED WHILE AT THE DEALER. I'VE SEEN THIS REPORTED BEFORE ON MYCARSTATS.COM. *NM
Feb 09, 2007
I WAS DROPPING MY GRANDMOTHER OFF AT CHURCH. I PULLED INTO A PARKING SPACE. WHEN I WENT TO START THE TRUCK, THE ENGINE STARTED MAKING NOISES AND I SAW AND SMELLED SMOKE. I OPENED THE HOOD AND I SAW THE ENGINE SHAKING WENT THE TRUCK WAS ON. TODAY, FORD IS RECALLING 2000 EXPEDITIONS ALONG WITH OTHER MODELS DUE TO CRUISE CONTROL PROBLEMS CAUSING FIRES UNDER THE HOOD. THE TRUCK IS A 2001 EXPEDITION WHICH HAS 75,000 MILES ON IT. FORD IS SAYING IT IS NOT THEIR PROBLEM AND THEY ARE NOT TAKING RESPONSIBILITY FOR THIS ISSUE. *JB
Sep 07, 2005
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
2 complaints
SINCE PURCHASE I HAVE TRAVELED 80000 MILES AND HAVE REPLACED THE ROTORS 3 TIMES AND THE PADS 4 TIMES ON THE FRONT. THE MOST CURRENT TIME THE VEHICLE SHAKES SO BAD WHEN I APPLY THE BRAKE THAT I HAVE TO ALTER MY DRIVING WHILE STOPPING TO AVOID COLLIDING WITH OTHER VEHICLES. I HAVE PURCHASED THE HIGH HEAT ROTORS AND CERAMIC PADS TO HAVE THE BEST POSSIBLE PARTS ON THE VEHICLE AND IT STILL EATS THEM UP TOO OFTEN. *JB
Mar 27, 2006
CONSUMER STATES AT 15MPH THE SPARE TIRE LOCATED UNDER THE VEHICLE FELL ONTO THE GROUND AND COULD HAVE CAUSE AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*JBTHE TIRE CARRIER WAS REPLACED. CONSUMER STATED THAT THE ABS LIGHT INTERMITTENTLY ILLUMINATES. TECHNICIAN FOUND THAT THE FRONT SENSOR WIGGLES AND THERE WAS DAMAGE TO THE ROTOR DUE TO IT BEING FROZEN ON THE HUB. ALL WERE REPLACED. *JG
Jul 03, 2002
SERVICE BRAKES, HYDRAULIC,WHEELS
2 complaints
MY WIFE WAS DRIVING IN THE MIDDLE OF TRAFFIC WHEN SHE SUDDENLY HAD NO BRAKES. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND FAILED TO RESPOND. SHE THEN BEGAN TO PUMP THEM WILDLY AND GOT SOME BRAKING ACTION. (THIS IS IN AN NEW FORD EXPEDITION WITH ONLY 47,000 MILES ON THE ODOMETER. ) SHE DROVE IN FIRST GEAR TO OUR LOCAL FORD DEALER A FEW BLOCKS AWAY. A RIGHT FRONT WHEEL BEARING HAD ALREADY WORN OUT-APPARENTLY A MANUFACTURING DEFECT, CAUSING THE WHEEL TO BECOME LOOSE FROM THE AXLE. AS IT CAME LOOSE, THE BRAKE SHOE AND PISTON MECHANISM OF THE BRAKE CEASED TO FUNCTION. SHE WAS LUCKY THAT SHE HIT NO ONE ELSE AND THAT THE WHEEL DID NOT COME OFF CAUSING THE VEHICLE TO FLIP. SHE WAS FORTUNATE SHE WAS NOT ON THE FREEWAY AT HIGH SPEEDS WHEN THIS INCIDENT OCCURRED. THE SERVICE MANAGER SAID SHE WAS LUCKY TO GET IN BEFORE THE WHEEL FELL OFF THE VEHICLE. I AM APPALLED TO THINK THAT AN SUV THAT HAS ONLY HAD SOFT ON- ROAD USE AND NEVER USED OFF -ROAD COULD HAVE A WHEEL BEARING GO OUT AT SUCH LOW MILEAGE. BECAUSE OF THE HIGH PROFILE NATURE OF THE VEHICLE, THE POTENTIAL FOR FLIPPING IS EVEN GREATER WITH THIS TYPE OF PROBLEM THAN POORLY CONSTRUCTED TIRES. I AM VERY ANGRY THAT SUCH A PROBLEM OCCURRED WITH THIS VEHICLE, WHEN IT IS NOT EVEN TWO YEARS OLD.
Dec 19, 2002
MY WIFE WAS DRIVING IN THE MIDDLE OF TRAFFIC WHEN SHE SUDDENLY HAD NO BRAKES. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND FAILED TO RESPOND. SHE THEN BEGAN TO PUMP THEM WILDLY AND GOT SOME BRAKING ACTION. (THIS IS IN AN NEW FORD EXPEDITION WITH ONLY 47,000 MILES ON THE ODOMETER. ) SHE DROVE IN FIRST GEAR TO OUR LOCAL FORD DEALER A FEW BLOCKS AWAY. A RIGHT FRONT WHEEL BEARING HAD ALREADY WORN OUT-APPARENTLY A MANUFACTURING DEFECT, CAUSING THE WHEEL TO BECOME LOOSE FROM THE AXLE. AS IT CAME LOOSE, THE BRAKE SHOE AND PISTON MECHANISM OF THE BRAKE CEASED TO FUNCTION. SHE WAS LUCKY THAT SHE HIT NO ONE ELSE AND THAT THE WHEEL DID NOT COME OFF CAUSING THE VEHICLE TO FLIP. SHE WAS FORTUNATE SHE WAS NOT ON THE FREEWAY AT HIGH SPEEDS WHEN THIS INCIDENT OCCURRED. THE SERVICE MANAGER SAID SHE WAS LUCKY TO GET IN BEFORE THE WHEEL FELL OFF THE VEHICLE. I AM APPALLED TO THINK THAT AN SUV THAT HAS ONLY HAD SOFT ON- ROAD USE AND NEVER USED OFF -ROAD COULD HAVE A WHEEL BEARING GO OUT AT SUCH LOW MILEAGE. BECAUSE OF THE HIGH PROFILE NATURE OF THE VEHICLE, THE POTENTIAL FOR FLIPPING IS EVEN GREATER WITH THIS TYPE OF PROBLEM THAN POORLY CONSTRUCTED TIRES. I AM VERY ANGRY THAT SUCH A PROBLEM OCCURRED WITH THIS VEHICLE, WHEN IT IS NOT EVEN TWO YEARS OLD.
Dec 19, 2002
POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
I gave a friend a ride to Wal mart in my 2001 Expedition to buy some power steering fluid, luckily I parked over by the automotive section. I turned it off and waited in vehicle till he returned, about 7 or 8 minutes. I started the engine, grabbed the brake and dropped it in reverse when engine revved sending us backwards completely out of control with both feet on the brakes, spinning rear wheels and I turned ignition key off as quick as possible but violently slammed into a truck semitrailer only, parked alongside Wal mart tire shop. Completely totalled out the entire rear passenger liftback, taillights, tailgate, rear hatch window, left rear luever window, left tailpipe, tow hitch package and rear bumper. With only min. coverage, I'm now w/o a vehicle after completely replacing entire front and rear suspension, steering and tires plus alignment less than 6 months prior, with 275000 miles. Thank you very much Ford Motor Co. This was NOT an issue of driver error !.. I WILL find a way to legally hold you responsible for my loss, making FORD liable for repairing or replacing my vehicle ! This happened on Aug 29th, 2022 approx. 4pm at Wal mart property, in Ukiah, CA. 95482
Aug 31, 2022
SEAT BELTS,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
MY VEHICLE YEAR,MAKE,AND MODEL HAS MULTIPLE MANUFACTURER RECALLS PERTAINING TO MY SPECIFIC VEHICLES VIN NUMBER. I HAVE 0 UNREPAIRED RECALLS THAT HAVE NOT BEEN ASSESSED AND HAS HAD ZERO COMPONENTS REPLACED UNDER RECALLS FOR SPECIFIC COMPONENTS. EACH AND EVERY RECALLED COMPONENTS ASSOCIATED WITH MY VEHICLES YEAR, MAKE, AND MODEL PERTAINING TO MY VEHICLES VIN NUMBER ARE A SAFETY RISK AT FAULT AND ANY PROBLEMS CREATE UNSAFE CONDITIONS FOR OPERATION OF VEHICLE ON THE ROAD. MY ASSESSMENT OF MY VEHICLES SAFETY RISK IS HIGH DUE TO THE 0 UNREPAIRED RECALLS MY VEHICLE HAS NOT BEEN REPLACED WITH NEW COMPONENTS TO AVOID THESE SAFETY RISKS FROM COMPONENT FAILURE.
Aug 17, 2020
ELECTRICAL SYSTEM,SEAT BELTS,VEHICLE SPEED CONTROL
1 complaint
FUSES BLOWING AS SOON AS PUT IN BOX. SMOKE COMING FROM CRUISE CONTROL SWITCH
Sep 01, 2017
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
THE HORN DOESN'T WORK AT ALL EVEN WHEN LOCKING WITH THE KEYLESS FOB. CRUISE CONTROL DOESN'T SEEM TO WORK AT ALL. I CAN ENGAGE THE E-BRAKE AND THE LIGHT WON'T TURN ON IN MY DASH. NONE OF THE CONTROLS ON MY STEERING WHEEL WORK AT ALL.
Sep 30, 2016
VEHICLE SPEED CONTROL,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. AFTER STARTING THE VEHICLE, THE CONTACT SMELLED A BURNING ODOR UNDER THE HOOD. THE CONTACT LOOKED UNDER THE HOOD AND NOTICED THAT THE ENGINE COMPARTMENT WAS ON FIRE. THE CONTACT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V017000 (VEHICLE SPEED CONTROL) AFTER THE FIRE, BUT THE DEALER DENIED THE REPAIR. THE FAILURE MILEAGE WAS UNKNOWN.
Aug 29, 2016
SUSPENSION,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
THE CHECK SUSPENSION LIGHT IS ON AND I NOTICED EVERY EXPEDITION IN THIS YEAR RANGE HAS SUSPENSION PROBLEMS AND THE WIREING SOMETIMES THE RADIO WILL GO OFF AND THE LIGHTS ON DASH AND SPEEDOMETER LIGHTS WILL SHUT OFF.
Aug 10, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
WIPERS FAIL, CAME WITHIN INCHES OF MAJOR CRASH SEVERAL TIMES, DUE TO POOR OR NO VISIBILITY FROM RAIN OR SNOW BECAUSE OF WIPERS COMPLETE FAILURE. ALSO, POWER WINDOWS FAIL, INTERIOR LIGHTS FAIL, RADIO FAILS, 4 WHEEL DRIVE FAIL AND IT WAS STATED ON LINE THAT AIR BAG FAILURE IS ALSO A PROBLEM. CAN NOT DRIVE IN RAIN OR SNOW! WHEN LOOKING UP THE GEM MODULE PART (GENERIC ELECTRONIC MODULE) IT WAS STATED IN SEVERAL ONLINE PARTS SOURCES THAT THE 2001 FORD EXPEDITION HAD A WINDSHIELD IMPROPERLEY SEALED AT THE FACTORY ON THE ASSEMBLY LINE. THUS WATER LEAKS ON THE GEM MODULE SHORTING IT OUT; AND IT WAS STATED THAT IN SEVERAL OF THE SAME VEHICLES THAT THEIR ENTIRE FUSE BOX FAILS WHICH IS LOCATED DIRECTLY UNDER THE GEM MODULE WHICH IS MOUNTED ON TOP OF THE FUSE BOX CAUSING ENTIRE ELECTRICAL FAILURE. I FEEL IT IS THE RESPONSIBILITY OF FORD TO RECALL THESE VEHICLES AND FIX THE PROBLEM. IT IS AN ASSEMBLY LINE FAILURE, I CAN NOT RENEW MY LICENCE DUE TO SAFETY STANDARDS UNTIL THIS ISSUE IS ADDRESSED AND FORD CORRECTS THE PROBLEM.
May 23, 2015
EXTERIOR LIGHTING,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE LIGHTS FAILED TO FUNCTION. IN ADDITION, THE CHECK ENGINE AND THE OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.
Apr 23, 2015
ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
THIS HAS BEEN AN ISSUE SINCE ACQUIRING THIS VEHICLE. THE BRAKES ARE VERY SOFT, THEY WILL PUMP UP BUT WHEN A QUICKER SLOW DOWN OR STOP IS NEEDED AN INDIVIDUAL DOESN'T HAVE A LOT OF TIME TO REMEMBER THAT. THERE HAVE BEEN NO INJURIES OR CRASHES AS OF THIS DATE. MASTER CYLINDER WAS REPLACED ON MECHANIC'S ADVICE HOWEVER THIS DID NOT IMPROVE THIS ISSUE. AS WELL THE VEHICLE SEEMS TO NEED THE LOWER BALL JOINTS WEAR OUT QUICKLY. ALSO PLEASE NOTE THAT EACH TIME IT RAINS THERE IS WATER COMING IN FROM SOMEWHERE ON THE TOP DRIVER'S SIDE OF THE WINDSHIELD AND POST. IT DRIPS FROM THAT HAND GRIP DOWN TO LIGHT SWITCH AND INTO VENT ON DRIVER'S SIDE AS WELL. THERE HAVE BEEN TIMES WHERE THERE IS AN ELECTRICAL SMELL WHICH CAUSES CONCERN OF A VEHICLE FIRE POSSIBILITY. *TR
Feb 13, 2015
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH AND APPLYING THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FIELD. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.
Jan 27, 2014
STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I JUST PURCHASED A 2001 FORD EXPEDITION EDDIE BOWER EDITION AND THE FRONT END SQUEAKS. SO I ACCESSED THIS SITE AND FOUND SEVERAL COMPLAINTS ABOUT THE SAME CONDITION. AFTER READING THESE COMPLAINTS, I AM WORRIED THAT MINE WILL DO THE SAME THING. I'M CONSIDERING PARKING THE VEHICLE AND NEVER USING IT AGAIN. SOMEONE NEEDS TO FORCE FORD TO RECALL THESE VEHICLES AND HAVE THEM REPAIR THE PROBLEMS BEFORE SOMEONE GETS HURT. TO HAVE THE FRONT END REPAIRED ON MY EXPEDITION WOULD COST AT LEAST $1500.00 OR MORE. I AM ON DISABILITY AND CANNOT AFFORD THESE REPAIRS. THIS IS A MANUFACTURE DEFECT AND NEEDS TO BE ADDRESSED AS SUCH. ALL VEHICLES ARE SUPPOSED TO BE DESIGNED WITH THE SAFETY OF, NOT ONLY THE PASSENGERS IN MIND, BUT ALSO OTHER VEHICLES ON THE ROAD. THE COST OF THE REPAIRS TO FORD MOTOR COMPANY WOULD BE MINOR COMPARED TO THE LOSS OF LIFE AND TO THE DAMAGES TO HUMANS AND VEHICLE(S) IN AN ACCIDENT. I DON'T WANT TO GET RID OF MY EXPEDITION, I JUST WANT IT SAFE AND TO BE REPAIRED PROPERLY. *TR
Oct 22, 2013
STRUCTURE,UNKNOWN OR OTHER,ENGINE
1 complaint
APPROXIMATELY 15-20 MINUTES AFTER I GOT HOME FROM WORK MY 2001 FORD EXPEDITIONS CATCHES ON FIRE. WE, MY WIFE AND 3 KIDS HERE A LOUD PRESSURE SOUND GO OFF OUTSIDE. NOT SURE WHAT WAS GOING ON, WE RUN TO THE FRONT DOOR AND AS MY WIFE OPENS THE DOORS SHE SCREAMS THAT THE HOUSE IS ON FIRE. WE RUN BACK INSIDE, SHE CALLS 911 AND I TAKE KIDS SAFELY THROUGH THE BACK YARD. I GOT BACK INSIDE THE HOUSE AND OPEN THE GARAGE DOOR AND FIND THE ENTIRE ONE CAR GARAGE FILLED WITH SMOKE. LUCKILY, NEIGHBORS GRAB THE HOSE AND ONE A FIRE EXTINGUISHER TO PUT OUT THE FIRE. THE FLAME REACHED THE GARAGE DOOR AND FRAME INCLUDING GUTTERS AND ROOF TILES. THANKFULLY TO THE NEIGHBORS THE ENTIRE HOUSE DID NOT CATCH ON FIRM SAID, THE LOCAL FIRE DEPARTMENT WHEN THEY ARRIVE AT THE SCENE. THE LOUD PRESSURE SOUND WE HEARD WAS THE DRIVER SIDE TIRE BLOW OUT. APPARENTLY, THE FIRE HAD STARTED SEVERAL MINUTES PRIOR TO US HEADING THE SOUND. CONSIDERING THE GARAGE WAS FILLED WITH THICK DARK SMOKE, IT MAY HAVE BEEN APPROXIMATELY 5-10 MINUTES SINCE THE FIRE STARTED. IT WAS THE SCARIEST MOMENT OUR LIVES. EVER SINCE OUR FAMILY HAS NEVER BEEN THE SAME, ANY LITTLE SOUND WE HEAR OUTSIDE WE'RE ALERTED. *TR
Jul 18, 2013
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
I WAS STOPPED AT A RED LIGHT, AND ALL OF A SUDDEN I HEARD THIS LOUD CRASH AND BANG, AND WAS JERKED FORWARD. THOUGHT THE PICK UP TRUCK BEHIND ME REAR-ENDED ME. THAT DRIVER PULLED UP ASIDE OF ME AND TOLD ME YOU JUST DROPPED YOUR DRIVESHAFT. SINCE IT WAS DARK AND MY VEHICLE WAS IN THE MIDDLE OF THE ROAD AT AN INTERSECTION I CALLED THE POLICE. WHEN THEY ARRIVED THEY TOLD ME WE CAN'T WAIT FOR YOUR TOW TRUCK DRIVER TO GET HERE, IT'S TO DANGEROUS, SO THEY CALLED ANOTHER TOWING COMPANY. WELL AFTER A LONG HASSLE AND THE 1ST TOW OF $150.00, I GOT MY VEHICLE TOWED TO MY HOUSE. AFTER MAKING SEVERAL PHONE CALLS I FINALLY GOT IT TOWED TO THE REPAIR SHOP ON 7/8/13 AND HAD TO PAY ANOTHER TOW OF $75.00. FINALLY GOT THE CALL ON 7/10/13 WHAT HAD HAPPENED TO MY ROTTED OUT EXPEDITION, ALL 4 CONTROL ARMS WHERE RUSTED OUT, 2 OF THEM ACTUALLY BENT AND BROKE, DAMAGING MY DRIVESHAFT. COSTING ME ANOTHER $559.14 FOR THE REPAIR. THAT'S ONLY FIXING THE 2 LOWER CONTROL ARMS. THEY HAVE TO FIND THE 2 UPPER AND REPLACE THEM. WHICH WILL BE AT LEAST ANOTHER $350.00 THIS ISN'T EVEN MENTIONING THE $1,000.00 I SPENT ON THE RUSTED OUT ROTTED RADIATOR BRACKETS NOT EVEN A YEAR AGO. I WAS TOLD AND EXPECT RUST BUT THIS IS VERY DANGEROUS, AND ALSO TOLD FORD COULD HAVE COATED THIS PARTS OR MADE THEM STRONGER TO AVOID THESE SERIOUS RUST PROBLEMS. LUCKILY I ONLY GOT MUSCLE SPASMS IN MY BACK, SHOULDER, AND LOWER NECK FROM THIS. BUT I DON"T FEEL SAFE DRIVING THIS VEHICLE ANY MORE. THIS IS MY LAST FORD I WILL EVER PURCHASE AGAIN !!!!!!!!!! FORD = FOUND ON ROADSIDE DEAD !!! THIS STORY IS ALSO SHORTENED BUT THE TRUTH OF WHAT HAPPENED, I DIDN'T MENTION THE HEAT, THE ASTHMA ATTACK I HAD, AND THE HASSLE I WENT THROUGH WHILE ALL THIS OCCURRED. *TR
Jul 11, 2013
SUSPENSION,POWER TRAIN,SERVICE BRAKES
1 complaint
FORD EXPEDITION 5.4L 2001 - SUDDEN BRAKE FAILURE WHILE TRAVELING 25 MPH IN PARKING LOT. BRAKE LINES RUSTED THROUGH CAUSED SUDDEN BRAKE FAILURE. CAR HAD UNDERCARRIAGE CLEANING FREQUENTLY DURING WINTER MONTHS AND THERE WAS NO INDICATION OF ANY PROBLEMS. WHEN REPLACING THE BRAKE LINES, OWNER WAS INFORMED THAT THE UPPER AND LOWER REAR CONTROL ARMS WERE RUSTED THROUGH AS WELL AND THAT IMMEDIATE REPLACEMENT WAS NECESSARY TO AVOID THE REAR TRACK ARM FAILURE WHICH RESULTS IN DROPPING THE REAR AXLE AND COMPLETE LOSS OF VEHICLE CONTROL. VEHICLE WAS PURCHASED NEW IN JUNE 2001 AND MAINTAINED CONTINUOUSLY.OWNER HAS POSSESSION OF CORRODED CONTROL ARMS AFTER REPAIR FOR EVIDENCE IN NHTSA INVESTIGATION. NHTSA IS ENCOURAGED TO CONTACT THE OWNER OF VEHICLE FOR INSPECTION OF FAILED PARTS FOR INVESTIGATIVE SUPPORT.. THIS IS A MANUFACTURERS DEFECT AND VEHICLES NEED TO BE RECALLED AND PARTS REPLACED TO AVOID LOSS OF VEHICLE CONTROL, ACCIDENTS, INJURY AND FATALITIES DUE TO FORD MOTOR COMPANY NEGLIGENCE. *TR
Jul 06, 2013
FUEL SYSTEM, GASOLINE,TIRES,UNKNOWN OR OTHER
1 complaint
MY CHEVY IMPALA FEW MONTHS I FILLED UP WITH GAS ALL THE WAY AND WHEN I GO T ON THE INTERSTATE THE FUEL GAUGE WENT DOWN FROM FULL TO HALF FULL OF GAS . THIS IS VERY DANGEROUS BECAUSE NO MECHANIC KNOWS WHAT SEEMS TO BE THE PROBLEM AND IT IS VERY DANGEROUS BECAUSE I REALLY DON'T KNOW HOW MUCH GAS I HAVE IN THE CAR. IT CAN TURN TO EMPTY TANK IN 20 MILES OF DISTANCE . WHEN I ADD UP MORE GAS TO IT TURNS BACK TO FULL. I NEED A SOLUTION. I HAVE A SMALL CHILDREN AND ONE VEHICLE TO TRAVEL FROM HOME TO WORK. *TR ..TIRE COMPLAINT ON 2001 FORD EXPEDITON..*BF....UPDATED 03/08/17 *BF SPARE TIRE FELL DOWN UNDERNEATH THE TRUCK WHILE DRIVING.UPDATED 07/17/17 *BF UPDATED 07/19/2017*JS
Jun 11, 2013
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
I AM HAVING VARIOUS ELECTRICAL ISSUES RANGING FROM CHECK ENGINE LIGHT GOING ON PERIODICALLY WITH CODES NOT STORED WHEN CHECKED, ON, DOME LIGHT IN THE CAR NOT TURN ON WHEN DRIVER DOOR OPENED, RADIO NOT WORKING WHEN KEY IS IN ON POSITION, DASH LIGHTS GO OFF INTERMITTENTLY. ONE NIGHT DURING A VERY HEAVY RAIN STORM THE ALARM WENT OFF AND WE WERE UNABLE TO DISABLE FOR OVER 30 MINS. HAD TO REMOVE THE BATTERY FOR THE BEEPING TO STOP. WHEN WE CHECKED THE NEXT DAY, INSIDE THE VEHICLE WAS A PUDDLE OF WATER ON THE DASHBOARD & DROPLETS WERE COMING FROM THE TOP DRIVERS SIDE OF THE WINDSHIELD. ALSO NOTICED THAT WATER WAS STREAMING DOWN FROM INSIDE A HANDLE ON THE FRAME BY SIDE OF THE WINDSHIELD ON DRIVER SIDE. UNAWARE OF GLOBAL WINDSHIELD/SEAL ISSUES WITH FORD WE PROCEEDED TO HAVE THE WINDSHIELD REPLACED. AT THE TIME WE WERE UNAWARE OF ANY ADDITIONAL DAMAGE. SHORTLY AFTER WHILE DRIVING WE BEGAN TO EXPERIENCE VARIOUS EPISODES OF THE CAR REVVING ITSELF UP, AS IF IT WAS IN CONTROL OF ITS OWN SPEED, MAKING IT DIFFICULT TO CONTROL THE CAR. DURING THESE EPISODES OF ACCELERATION THE CAR TEMPERATURE & OIL GAUGES REGISTERED AT OVERHEATED LEVELS & MANY TIMES THE DASH LIGHTS WOULD GO OFF. IN THIS CASE I PULLED OVER AND TURNED THE CAR OFF. AFTER A COUPLE OF MINUTES WHEN I TURNED THE CAR ON, THE CAR WAS BACK TO NORMAL AS IF NOTHING HAD HAPPENED. TYPICALLY WHEN THIS HAPPENED ALTHOUGH THE CHECK ENGINE LIGHT WAS LIT, WHEN I TOOK THE CAR IN TO BE SERVICED BY THE DEALER I WAS TOLD NO ERROR CODES WERE STORED IN THE VEHICLE. THIS VEHICLE CONTINUES TO SELF ACCELERATE AND REV UP INTERMITTENTLY. AT PRESENT I NEED TO HAVE THE CAR SMOGGED FOR RENEWAL BUT THE VEHICLE SYSTEM READINESS TEST REGISTER INCOMPLETE AND THERE ARE NO FAULTY CODES LISTED. I HAVE READ THAT VARIOUS OWNERS EXPERIENCE THESE CONDITIONS WHICH HAS BEEN CAUSED BY WATER LEAK INTO THE FUSE BOX AND THE GEM DUE TO THE WINDSHIELD SEAL FAILURE. *TR
May 11, 2013
SUSPENSION,POWER TRAIN
1 complaint
VEHICLE IS A 2001 FORD EXPEDITION XLT 4X4 PURCHASED NEW IN APRIL 2001 AND OWNED CONTINUOUSLY BY CURRENT OWNER, ONLY SERVICED AT HUB FORD OF COLCHESTER, CT AND GIRARD FORD OF NORWICH CT. FAILURE OF SUSPENSION/DRIVETRAIN COMPONENTS OCCURRED WHILE ACCELERATING ONTO A HIGHWAY ONRAMP. BOTH REAR LOWER CONTROL ARMS HAD CORROSION THAT LED TO COMPLETE DISCONNECTION FROM REAR AXLE. WITH NO SUPPORTING LOWER CONTROL ARMS, THE REAR TRANSAXLE SHIFTED DURING VEHICLE ACCELERATION. SHIFTING OF TRANSAXLE THEN INTRODUCED EXCESSIVE FORCE ON DRIVE SHAVE UJOINT (REAR TRANSAXLE UJOINT) WHICH CAUSED COMPLETE FAILURE AND DISCONNECTION OF REAR DRIVESHAFT. VEHICLE'S 4WD SYSTEM ENGAGED, ALLOWING VEHICLE TO BE SAFELY GUIDED ONTO THE AVAILABLE OFFRAMP (CLOVERLEAF HIGHWAY INTERSECTION) AND INTO SAFE RECOVERY LOCATION FOR TOWING BY AAA TO A LOCAL FORD DEALER. GIRARD FORD REPAIR ESTIMATES COSTS FOR ALL FOUR CORRODED CONTROL ARMS TO BE APPROXIMATELY $1500. SHATTERED PARTS OR DEBRIS ALSO CUT REAR BRAKE LINE LEADING TO LOSS OF REAR BRAKING AND ALL BRAKE FLUID LOSS - CAUSING ADDITIONAL INDIRECT REPAIR COSTS. OWNER IS RECOVERING CORRODED CONTROL ARMS AFTER REPAIR FOR EVIDENCE TO BE USED IN ANY NHTSA INVESTIGATION. NHTSA IS ENCOURAGED TO CONTACT THE OWNER/COMPLAINANT OF VEHICLE FOR ACCESS TO FAILED PARTS FOR INVESTIGATION SUPPORT. *TR
Jan 17, 2013
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE WAS HAVIN JERKIN ISSUES AND CHECK ENGINE LIGHT WAS ON, TOOK TO SHOP AND IT WAS ABOUT TO BLOW OUT THE SPARK PLUG, I WAS LUCKY AND CAUGHT IT AND GOT IT REPLACED BUT I HAVE DONE RESEARCH AND SEEN THAT MANY OTHERS HAVEN'T BEEN AND THAT THIS IS AN ONGOING ISSUE. MY NEXT PROBLEM WAS ACCELERATION, THE GAS PEDAL ACCELERATED AND CAUSE ME TO CRASH INTO ANOTHER VEHICLE AND THE VEHICLE FLED THE SCENE, THERE WAS NO MAJOR INJURIES BUT 4 KIDS WERE IN THE VEHICLE AND ARE NOW SCARED TO EVEN RIDE WITH ME. MENTAL STRESS IS A MAJOR INJURY IN MY CONCERN CAUSE IT HURTS MY HEART TO KNOW MY OWN CHILDREN ARE SCARED THAT I WONT PROTECT THEM. MY THIRD PROBLEM IS THAT JUST YESTERDAY WE PARKED ON THE SIDE OF THE SIDE OF THE ROAD AND THE VEHICLE DIED AND WONT START, TALKED TO MECHANICS AND THEY SAY 01 FORDS HAVE THIS PROBLEM, WE NOW HAVE A BROKE DOWN VEHICLE AND NOT TOO SURE WHAT THE DEFECT HAS CAUSED MORE PROBLEMS TO BE WORSE. DUE TO THE DEFECT NOW THE STARTER SOLENOID IS OUT AND WE ARE UNSURE IF POSSIBLY EVEN THE FUEL PUMP. FORD KNOWS OF ALL THESE COMPLAINTS FROM OTHER OWNERS AND HAS DONE NOTHING. JUST IN MY FAMILY I HAVE 2 OTHERS THAT HAVE THE SAME VEHICLE AND HAVE HAD THE SAME PROBLEMS, WHY IS IT THAT FORD IS NOT DOING ANYTHING ABOUT THESE DEFECTS THAT CAN CAUSE MAJOR ACCIDENTS AND INJURIES??? *TR
Oct 16, 2012
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
THE MULTIFUNCTION SWITCH IS FAILING WHEN THE STEERING WHEEL/COLUMN IS PUT INTO A LOWER POSITION. THE LEFT TURN SIGNAL FAILS AND GOES TO A RAPID PULSE UNLESS THE STEERING WHEEL IS IN THE HIGHEST POSITION. THIS IS THE EXACT SAME ISSUE WITH THE MULTIFUNCTION SWITCH AFFECTING THE TURN SIGNALS ON MY 2001 EB EXPEDITION THAT I SEE ALL OVER THE INTERNET AND AS IS BEING ADDRESSED IN AN ANNOUNCED RECALL FOR OTHER FORD VEHICLES. HTTP://BLOGS.CARS.COM/KICKINGTIRES/2011/07/RECALL-ALERT-26715-FORD-TRUCKS-SUVS.HTML WILL THE RECALL BE EXTENDED TO OTHER MODELS HAVING THE SAME EXACT ISSUE? I AM ALSO CONCERNED NOW ABOUT POSSIBLE ELECTRICAL FIRES AFTER READING OTHER COMPLAINTS HERE. I DO NOT SEE RECALLS FOR THESE SAFETY ISSUES THOUGH. WHAT WILL IT TAKE TO GET ATTENTION ON THESE ISSUES AND TO GET FORD TO MAKE THE APPROPRIATE SAFETY CORRECTIONS? *TR
Nov 10, 2011
SEAT BELTS,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT VEHICLE CAUGHT ON FIRE WHILE PARKED. PRIOR TO THE FIRE, SHE NOTICED A BURNING SMELL WHEN SHE ACTIVATED THE CRUISE CONTROL FUNCTION. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FAILURE AND WAS CALLED TO EXTINGUISH THE FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 200,000. A POLICE REPORT WAS NOT FILED. THE CONSUMER ALSO STATED THE DRIVER'S SEAT BELT WOULD BECOME LOOSE. UPDATED 09/28/11
Jul 12, 2011
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
ELECTRICAL: WINDSHIELD LEAKING FOR A FEW YEARS. FIRST A SMALL LEAK AND DID NOT THINK MUCH ABOUT IT. NOW IT SEEMS TO BE GREATER LEAKS INTO THE CAR WHEN IT RAINS- LEADING TO ELECTRICAL ISSUES SUCH AS DASH LIGHTS GO OUT, BLOWER STAYS ON, FUEL GAUGE DOES NOT READ RIGHT. RADIO SOMETIMES WILL NOT WORK RIGHT AND THE LIGHTS GO OUT. FUEL TANK: ISSUES FROM DAY ONE - FLOATS DID NOT WORK RIGHT, NOW GAUGE DOES NOT READ RIGHT, ONE POINT I COULD NOT FILL THE CAR - MECHANIC DID SOMETHING TO TRY AND CORRECT IT. HOOD/WINDSHIELD LEAK: MUST BE CAREFUL NOT TO GO TO AN AUTOMATIC CAR WASH. WATER INTO THE ENGINE AREA. MUST PARK AT A CERTAIN ANGLE DURING THE RAIN. COIL PACKS GO OUT.
May 09, 2011
EQUIPMENT,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
HTTP://AUTOS.MSN.COM/RESEARCH/VIP/RELIABILITY.ASPX?YEAR=2001&MAKE=FORD&MODEL=EXPEDITION. *TR
Mar 26, 2011
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER
1 complaint
2001 FORD EXPEDITION BLOWS SPARK PLUGS, PIECES BREAK OFF FALL INTO CYLINDER AND DAMAGE ENGINE. FUEL GASES FROM OPEN CHAMBER HAVE POTENTIAL FOR FIRE. *TR
Jul 15, 2010
ELECTRICAL SYSTEM,VISIBILITY,VEHICLE SPEED CONTROL
1 complaint
LEAKING WINDSHIELD CAUSING DIFFERENT SYSTEMS TO ACT UNPREDICTABLY. CURRENTLY AC BLOWER FAN CIRCUIT BLOWN (FIXED 4X), CRUISE CONTROL DEAD AFTER INTERMITTENTLY WORKING (HIGH POTENTIAL OF FATALITY IF ACCELERATION OUT OF CONTROL). RADIO COMES ON AN OFF. CHECK ENGINE LIGHT ON CONTINUOUSLY. NUMEROUS CODES SHOWING UP EVEN AFTER DELETING. THIS PROBLEM HAS BEEN OCCURRING FOR YEARS ( AT LEAST 4 YEARS). THE WINDSHIELD HAS TO BE REPLACED AS PER TECHNICIAN BUT I STRONGLY FEEL THAT FORD SHOULD JUST PLUG THE LEAK FOR ALL THE EXPEDITIONS AND NAVIGATORS BEING AFFECTED BY THIS. OTHERS HAVE HAD MORE SERIOUS PROBLEM - WINDOWS OPENING AND CLOSING AUTOMATICALLY (NO USER ACTION). *TR
Jul 06, 2010
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
ON 02/13/10 AT APPROXIMATELY 10:30 A.M., I WAS DRIVING MY 2001 FORD EXPEDITION WITH THE 5.4 LITER V-8 DOWN US HIGHWAY 151 NORTH OF FOND DU LAC, WISCONSIN. THE THROTTLE/ACCELERATOR STUCK AND THE EXPEDITION ACCELERATED TO OVER 60 MILES PER HOUR. I APPLIED THE BRAKES TO SLOW DOWN TO AVOID AN ACCIDENT. THE ENGINE CONTINUED TO RACE AND THE BACK TIRES SPUN ON THE ICE AND THE FRONT TIRES STOPPED AS I CAME TO A STOP UPON THE ICE. I TURNED THE IGNITION OFF. AFTER A FEW MINUTES, I STARTED THE 5.4 LITER ENGINE AGAIN. THE ENGINE RACED AGAIN WITH RPMS REACHING OVER 5000 RPMS. I QUICKLY TURNED OFF THE ENGINE IGNITION AGAIN AND OPENED THE HOOD AND CHECKED FOR OBSTRUCTIONS. NO APPARENT OBSTRUCTIONS. AFTER A FEW MOMENTS, I STARTED THE ENGINE AGAIN AND THE ENGINE IDLED DOWN TO NORMAL RPM. I HAD AN ADULT PASSENGER IN THE VEHICLE THAT WITNESSED THE THROTTLE/ACCELERATOR STICK.*TR
Feb 16, 2010
VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
1 complaint
PARKED VEHICLE AT STORE AND TURNED IT OFF GOT OUT AND WENT INSIDE. THEN SOMEONE CAME INSIDE AND SAID THAT A BLACK SUV WAS ON FIRE. RETURNED TO CAR AND HURRIED AND OPENED THE HOOD. HAD A DRINK IN THE TRUCK SO GOT IT AND THREW IT ON THE FIRE GOT IT PUT OUT AND LOOKED IT HAD STARTED AT THE MASTER CYLINDER AND CRUISE CONTROL SENSOR. *TR
Jan 02, 2010
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
ACCORDING TO FORD IS THE GEM/CJB THAT FAILS BECAUSE WINDSHIELD LEAKING. ANY ELECTRICAL COMPONENT INSIDE THE VEHICLE NOT WORKING (LOCKS, WINDOWS, ODOMETER, AND MISFIRING) TRANSMISSION NOT WORKING OK. *TR
Dec 28, 2009
ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES
1 complaint
DURING WET WEATHER MY 2001 FORD EXPEDITION WILL HAVE VARIOUS ELECTRICAL PROBLEMS INCLUDING WINDSHIELD WIPERS NOT WORKING, RADIO TURNING ON/OFF, DOOR LOCKS NOT WORKING AND WINDOWS NOT WORKING. SOMETIMES CAR WILL NOT START AT ALL. *TR
Nov 30, 2008
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
WHILE TRAVELING ON THE FREEWAY AT ABOUT 70MPH WHEN I HEARD A LOUD "POPPING" NOISE FROM UNDER THE HOOD. DISCOVERED ONE THE SPARK PLUGS HAD BEEN "EJECTED" FROM THE CYLINDER HEAD. THE COIL THAT SITS ABOVE THE SPARK PLUG HAD BEEN BROKEN AS WELL. I WAS ABLE TO REPLACE THE SPARK PLUG AND TIGHTEN IT DOWN ENOUGH TO SEAL THE CYLINDER AND GET THE VEHICLE TO A SHOP. THE SHOP REPLACED ALL 8 SPARK PLUGS AND THE BROKEN COIL. THE VEHICLE IS A 2001 FORD EXPEDITION XLT WITH A 4.8 LITER TRITON V8 ENGINE. *TR
Nov 24, 2008
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
1. THE AIR BAG SYSTEM FAILS WHEN I TURN THE TRUCK OFF AND THE REAR END LOWERS TO THE GROUND. I HAVE TO WAIT A LONG TIME WITH THE IGNITION ON WHEN I AM PARKED FOR THE TRUCK TO RAISE UP. IT ALSO LOWERS WHILE DRIVING AND I HAVE TO PULL OVER AND WAIT FOR IT TO RAISE UP AGAIN. THIS HAPPENS THROUGHOUT EVERY DAY. I HAVE NOT TRIED TO GET IT FIXED BECAUSE IT IS VERY EXPENSIVE. 2. WHEN IT RAINS THE ELECTRICAL SYSTEMS GOES HAYWIRE. THE STARTER ENGAGES WHEN THE KEY IS NOT IN THE IGNITION AND WHEN THE TRUCK IS ALREADY RUNNING; THE LIGHTS FLICKER OR REMAIN ON; THE BLOWER TURNS ON WHEN THE TRUCK IS SHUT OFF; THE RADIO WON'T WORK; THE WINDSHIELD WIPERS WON'T WORK; WHEN THE CAR IS SHUT DOWN EVERYTHING STAYS ON AND THE BATTERY RUNS DOWN. *TR
Feb 13, 2008
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
ON 2 FEBRUARY 2008, MY WIFE PUT OUR 2001 FORD EXPEDITION IN REVERSE TO BACK INTO A PARKING SPOT. AT THIS MOMENT THE VEHICLE ACCELERATED AT AN EXTREME RATE OF SPEED BACKWARDS. MY WIFE ATTEMPTED SEVERAL TIMES TO GAIN CONTROL OF THE VEHICLE. THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE GLANCED OFF ONE WALL INTO A SMALL VEHICLE CAUSING MINOR DAMAGE, RAN INTO ANOTHER SMALL VEHICLE CAUSING MAJOR DAMAGE, CRASHING INTO A BRICK WALL OF A CHURCH, SPUN AROUND, AND LANDED ON THE PORCH OF A RESIDENTS HOME FOR FINAL REST, CAUSING DAMAGE TO THE RESIDENTS HOME. OUR 2001 FORD EXPEDITION IS TOTALED OUT. THE AIRBAGS NEVER DEPLOYED. THERE WERE NO MAJOR INJURIES TO INDIVIDUALS INVOLVED. *TR
Feb 12, 2008
SERVICE BRAKES, AIR,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING
1 complaint
AFTER RAIN OR HEAVY FOG WE EXPERIENCED MANY ELECTRICAL ISSUES ON OUR 01 EXPEDITION INCL. HORN NOT WORKING NORMAL,FRONT & REAR WIPERS NOT WORKING OR COMING ON BY THEMSELVES,DOOR LOCKS LOCKING/UNLOCKING WHILE DRIVING, INTERIOR & EXTERIOR LIGHTS NOT WORKING,ALARM SYSTEM GOING OFF WHILE SUV WAS BEING DRIVEN,FAN BLOWER ON AFTER SUV WAS TURNED OFF, RADIO WORKING INTERMITTENTLY, ETC. THE LATEST OCCURRED 1/16/08 AFTER HEAVY RAINS THE PRIOR NIGHT. SUV WOULDN'T START IN THE MORNING AND HAD TO BE JUMPED. IT WAS DRIVEN THAT DAY WITH ONLY ISSUE BEING INTERIOR LIGHTS COMING ON THEMSELVES. ON 1/17/08 SUV WOULDN'T TURN OVER AND AGAIN WAS JUMPED. THERE WAS CLICKING NOISE FROM ENGINE COMPARTMENT THAT SEEMED TO BE COMING FROM KELSEY HAYES BLACK BOX. WE IMMEDIATELY TOOK SUV TO DEALERSHIP AND ASKED FOR TECH TO WITNESS ISSUE. TECH CONFIRMED NOISE COMING FROM THE K-H ABS MODULE, SAID PROBLEM WAS PROBABLY DUE TO WINDSHIELD LEAK INTO FUSE BOX & GEM MODULE WHICH WAS SENDING CURRENT TO ABS MODULE AND ALSO CAUSING INTERIOR LIGHTS TO TURN ON/OFF BY THEMSELVES. ON 1/18/08 DEALERSHIP SAID TECH DID PRESSURE TEST ON WINDSHIELD AND IT LEAKED AND NEEDED TO BE RESEALED. FUSE BOX AND GEM MODULE WOULD ALSO NEED REPLACED. SINCE PROBLEMS WERE CAUSED BY WATER LEAK FORD EXT.WARRANTY WON'T COVER REPAIRS. I SPOKE TO SRV MGR,WHO SAID HE WOULD CALL ZONE MGR.AND GET BACK TO ME. I CALLED FORD CUSTOMER RELATIONS (CRC) TO DOCUMENT ISSUES. CALLED DEALERSHIP ON 1/21/08 AND SRV. MGR. SAID ZONE MGR. SAID NOTHING COULD BE DONE TO RESOLVE SITUATION AND WE WERE RESPONSIBLE FOR REPAIRS. DUE TO ONGOING ELECTRIC ISSUES WITH SUV WE FEAR OTHER SAFETY FEATURES MAY MALFUNCTION COMPROMISING OUR SAFETY. FORD ISSUED SSM 15773 ON 4/05/02 TO DEALERSHIPS ADDRESSING UNUSUAL ELECTRICAL ISSUES AFTER RAIN OR SNOW RESULTING FROM A WINDSHIELD WATER LEAK. THE SSM INCLUDED ACTIONS TO BE TAKEN IN THAT SITUATION. OUR VEHICLE WAS BACK TO DEALERSHIP MANY TIMES AFTER RELEASE OF SSM FOR ELECTRICAL ISSUES AND SSM WORK WAS NEVER DONE. *TR
Jan 22, 2008
AIR BAGS,SEAT BELTS
1 complaint
SEAT BELT LATCH FAILED THEN FRONT AIR BAGS FAILED TO DEPLOY. *JB
Feb 21, 2007
POWER TRAIN,VISIBILITY,SEAT BELTS,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL
1 complaint
DT: THE CONTACT COMPLAINED ABOUT SEVERAL PROBLEMS WITH VEHICLE. FIRST, THE ACCELERATOR PEDAL STUCK. THE DEALER CLEANED THE THROTTLE BODY WHICH SEEMED TO SOLVE THE PROBLEM. THE VEHICLE WOULD SOMETIMES SURGE FORWARD. SHE THOUGHT THE SURGING WAS RELATED TO APPARENT TRANSMISSION PROBLEMS. SHE FINALLY HAD THE TRANSMISSION REBUILT. PART OF THE COST WAS COVERED UNDER THE EXTENDED WARRANTY. SECONDLY, THE SEAT BELT IN THE MIDDLE ROW DID NOT RETRACT CORRECTLY. THE DEALER COULD NOT DUPLICATE THE PROBLEM. THEREFORE, NO REPAIRS WERE MADE TO THE SEAT BELT. THIRDLY, THE LEFT REAR DOOR ACTUATOR HAD TO BE REPLACED BECAUSE THE POWER LOCKS WERE NOT WORKING. FOURTHLY, THE REAR PASSENGER CHILD SAFETY LOCK DID NOT WORK PROPERLY. ONCE THE CHILD SAFETY LOCK WAS DEACTIVATED, AND THE DOOR HANDLE WAS RAISED FROM THE INSIDE, THE CHILD SAFETY LOCK ACTIVATED. THE CONTACT'S HUSBAND CORRECTED THIS PROBLEM BY TAKING APART THE LOCK AND CLEANING IT. SHE HAD TO PUSH VERY HARD ON THE EXTERIOR KEY PAD TO GET IT TO WORK. THE DEALER DID NOT THINK THIS WAS A PROBLEM SINCE SHE WAS ABLE TO GET IT TO WORK EVENTUALLY. LASTLY, THE RIGHT FRONT POWER WINDOW WORKED INTERMITTENTLY. THE DEALER COULD NOT DUPLICATE THE PROBLEM, AND NO REPAIR WAS MADE.*AK
Dec 21, 2005
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY
1 complaint
THERE WAS A HEAVY RAIN THE EXPEDITION WAS PARKED OUTSIDE. THERE WAS WATER ON THE FLOOR MAT. THE HEADLIGHTS, WINDSHIELD WIPERS, RADIO WORKED WHEN THE EXPEDITION WAS OFF. YET WOULD NOT WORK WHEN THE CAR WAS ON. THE EXPEDITION ACTED ON ITS OWN. WE TOOK THE EXPEDITION TO THE DEALERSHIP (JIM KEIM FORD) WHERE WE PURCHASED THE VEHICLE. THEY CHARGED US 893.00 TO FIX THE FUSE PANEL, SENSOR PANEL AND RESEAL THE ENTIRE FRONT WINDOW. THEN JIM KEIM TOLD ME IT WOULD BE ANOTHER 200.00 IF THEY BROKE THE WINDSHEILD. I PAID THE MONEY AND HAVE NOT HAD A PROBLEM SINCE. *JB
Nov 14, 2005
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY,LATCHES/LOCKS/LINKAGES,TIRES
1 complaint
SINCE I GOT THE TRUCK THE ELECTRIC SYSTEM HAS BEEN FAILING, ALSO THE BRAKES FAILED TO OPERATE WHILE ON THE FREEWAY AND ALMOST HAD US KILLED. THE BACK DOOR LOCKS BY ITSELF AND CAN'T BE OPENED. AIR COMES IN FROM THE FRONT WINDSHIELD AND IT ALSO LEAKS WHEN IT RAINS. ALL FOUR TIRES WERE VERY WASTED, ALSO I WAS LIED ABOUT THE INTEREST RATE. I WAS TOLD THAT MY INTEREST WOULD BE 6.78% AND IN THE CONTRACT IT APPEARS AS 12.15%.*JB
Nov 12, 2005
EQUIPMENT,UNKNOWN OR OTHER
1 complaint
MY HUSBAND AND I PURCHASED A 2001 FORD EXPEDITION XLT IN JULY 2001. WE HAVE ONLY RECEIVED 1 RECALL ON THIS VEHICLE WHICH PERTAINED TO THE PCV VALVE. WE HAVE NOT BEEN NOTIFIED OF ANY OTHER RECALLS BY FORD. WE HAVE CHECKED YAHOO.COM AND CURRENTLY THERE ARE 7 RECALLS. WE ARE WONDERING IF OUR VEHICLE IS AFFECTED. THE VIN # IS [XXX]. WE ARE ALSO WONDERING IF THERE MAY BE A RECALL ON THE AXLES OF 2001 MAKES. A YOUNG MAN WRECKED IN OUR FRONT YARD THE OTHER NIGHT BECAUSE HIS BACK RIGHT AXLE BROKE INTO AND MADE THE BACK RIGHT TIRE COME OFF AND FLY ACROSS OUR YARD. LUCKILY, HE WAS NOT HURT. WE HAVE 3 CHILDREN IN THIS VEHICLE WITH US AND ARE CONCERNED ABOUT THEIR SAFETY AS WELL AS OUR OWN. THANK YOU FOR ANY HELP IN THIS MATTER. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 22, 2005
ELECTRICAL SYSTEM,VISIBILITY,EQUIPMENT
1 complaint
DT: CONTACT STATES THE WINDSHIELD IS LEAKING, CAUSING THE COMPUTER IN THE FUSE PANEL TO SHORT OUT. THE STEREO, WINDSHIELD WIPERS, AND THE AIR CONDITIONER COME ON WHEN THE VEHICLE WAS NOT IN USE. WINDSHIELD WAS REPLACED. WARRANTY EXPIRED , AND ELECTRONIC PANEL HAD NOT BEEN REPLACED. FORD MANUFACTURER HAS BEEN CONTACTED.*AK
Jun 22, 2005
FUEL SYSTEM, OTHER
1 complaint
I HAVE OWNED THIS VEHICLE FOR ONLY 3 MONTHS AND BOUGHT IT FROM A DEALER WITH LOW MILES. TWICE NOW IN THAT THREE MONTHS I HAVE BEEN COMPLETLY STOPPED WITH FOOT ON BRAKE AND THE VEHICLE LURCHED FORWARD AS IF IT HAD BEEN HIT FROM BEHIND. TODAY IN HEAVY FREEWAY TRAFFIC IT DID THE SAME. ALMOST HITTING THE CAR IN FRONT OF ME. I HAVE CALLED FORD AND TALKED TO THE DEALERSHIP AND THEY SAY THEY HAVE NEVER HEARD OF THIS. I JUST HAD IT IN AND IT PASSED WITH FLYING COLORS. I DID COUNT 19 COMPLAINTS ON YOUR SITE WITH THE SAME ISSUE. DOES SOMEONE HAVE TO DIE FIRST?*AK
Jan 28, 2005
STEERING,POWER TRAIN
1 complaint
LOWER BALL JOINT FAILURE ,NO WARNING. LOWER BALL JOIT ,RIGHT SIDE-RIGHT FRONT AXLE(INNER AND OUTER C/V JOINTS. REPLACED BALL JOIT AND AXLE AT OWN EXPENSE. FORD SAID BALL JOINTS SHOULD LAST 100,000 MILES , VEHICLE ONLY HAS 55,600 MILES. *AK
May 15, 2004
FUEL SYSTEM, GASOLINE,VISIBILITY
1 complaint
WHEN EVER YOU PARK ON A HILL WITH MY 2001 EXPEDITON THE TRUNKGOES DEAD WILL NOT COME BACK ON UNLESS ON A LEVEL SURFACE ITHAS DONE THIS NUMEROUS TIMES. THE WINDOW SHEILD WASHER SENSOR AL WAYS COMES ON EVEN WHEN FULL.*AK
May 08, 2004
POWER TRAIN,ELECTRICAL SYSTEM,TIRES
1 complaint
TIRE TREAD SEPARATED. (NAR) *PH WHILE DRIVING A PIECE OF THE PASSENGER SIDE REAR TIRE TREAD CAME OFF THE TIRE. THE TIRE WAS REPLACED WITH THE SPARE. NEXT THE DRIVERS SIDE REAR TIRE TREAD SEPARATED WHICH CAUSED TEMPORARY LOSS OF CONTROL. THE TIRE DAMAGED THE REAR BUMPER AND WHEEL WELL. WHILE DOING RESEARCH THE CONSUMER CAME ACROSS A RECALL NOTICE FOR THE TIRES. THE CONSUMER REQUEST REIMBURSEMENT FOR THE PRICE OF FIVE NEW TIRES, DAMAGE AND MENTAL ANGUISH. THE VEHICLE TRANSMISSION ALSO HAD TO BE OVERHAULED BECAUSE IT CAUSED THE VEHICLE TO VIBRATE WHILE CHANGING GEARS. THE IGNITION COIL WAS REPLACED TO ALLEVIATE BUCKING WHILE DRIVING AT A STEADY SPEED. *NM
Mar 02, 2004
AIR BAGS,WHEELS
1 complaint
WHILE DRIVING 65 MPH THE LEFT FRONT WHEEL ASSEMBLY SHEARED OFF. THIS CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND HIT A GUARD RAIL. UPON IMPACT, NEITHER FRONTAL AIR BAG DEPLOYED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. *NM
Jan 28, 2004
POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
I HAVE HAD ELECTRICAL PROBLEMS FROM THE BEGINING, THEN TRANSMISSION PROBLEMS THEY HAVE ATTEMPTED TO REPAIR THEN REPLACE THE TRANSMISSION OVER 6 TIMES. THIS VEHICLE HAS BECOME UNRELIABLE AT THIS POINT. I AM TRYING TO GO THROUGH THE FORD DISPUTE SETTLEMENT BOARD AT THIS POINT BUT I AM LOOKING FOR ALL THE HELP I CAN AT THIS POINT
Jan 15, 2004
ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
CONSUMER COMPLAINED ABOUT A SEAT BELT PROBLEM. THE DASH LIGHTS ILLUMINATED AS IF VEHICLE WAS ABOUT TO START, HOWEVER NOT VEHICLE WOULD NOT START.*AK
Dec 10, 2003
SUSPENSION,WHEELS
1 complaint
WHILE DRIVING AT LOW SPEED HEARED A NOISE. FRONT WHEEL BEARING FAILED, AND WHEEL SEPARATED FROM THE VEHICLE. DEALER NOTIFIED. *AK
Jun 17, 2003
SERVICE BRAKES, AIR
1 complaint
WHILE DRIVING, THE VEHICLE STOP ACCELERATING BUT THE MOTOR CONTINUED TO RUN AND THERE WAS A BURNING SMELL FROM THE BACK OF THE VEHICLE. CONSUMER COASTED THE VEHICLE HOME. BURNING SMELL WAS CAUSED BY THE ASBESTOS FROM THE BACK BRAKES.*AK
Jan 27, 2003
PARKING BRAKE
1 complaint
THE CONSUMER STATED THAT THE EMERGENCY BRAKE WILL STAY UP WILL NOT GO DOWN. PLEASE FILL IN ADDITIONAL INFORMATION DEARLER IS AWARE OF THE PROBLEM.
Dec 30, 2002
SEATS
1 complaint
WHILE AT A STOP ANOTHER VEHICLE REAR ENDED CONSUMER'S VEHICLE AT ABOUT 50 MPH. PASSENGER'S SIDE SEAT RECLINED, AND DRIVER'S SIDE HINGE BROKE CAUSING SEAT TO RECLINE ALL THE WAY BACK.PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Apr 16, 2002
SUSPENSION,POWER TRAIN,VISIBILITY,SEAT BELTS,STRUCTURE
1 complaint
WHILE DRIVING AT 66 MPH VEHICLE VIBRATES AND SHAKES, CONSUMER TOOK THE VEHICLE THE TO DEALER, CAUSE UNKNOWN. *AK CONSUMER STATES CV BOOTS FAILED CAUSING FRONT-END TO SQUEAK, THE SEAT BELT HOLD STRAP FELL OFF, DRIVERS WINDOW DOES NOT CLOSE PROPERLY AND IT MAKES NOISE AND THE PASSENGER SIDE MIRROR SHAKES WHILE DRIVING. *YD
Feb 06, 2002
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
WHILE WAITING AT STOP LIGHT WITH FOOT ON THE BRAKES VEHICLE SUDDENLY, WITHOUT WARNING, SURGED FORWARD 2-3 FEET. HAD TAKEN VEHICLE TO DEALERSHIP SEVERAL TIMES, AND MECHANIC PLACED VEHICLE ON DIAGNOSTIC MACHINE. NO CODES APPEARED FOR SURGING PROBLEM. MECHANIC DID REPLACE AIR BY PASS VALVE, AND HAD REPROGRAMED PCM. *AK
Oct 18, 2001
CHILD SEAT
1 complaint
COSCO EDDIE BAUER CHILD CARSEAT : MANUFACTURED 05/09/2000; MODEL # 02870EBG. RECEIVED AS A GIFT 06/2000 AND BEGAN USING APPX 11/2000. THIS SEAT HAS AN ARM/BAR THAT IS PART OF THE RESTRAINT SYSTEM. THE ARM BROKE WHILE DRIVING ON A LOCAL HIGHWAY. THE RESTRAINT WAS INTACT WHEN SON PLACED IN THE SEAT. AFTER ABOUT 20 MINUTES OF DRIVING (1/2 WAY INTO OUR TRIP) MY OLDER SON NOTICED THE ARM WAS LOOSE. THE RIGHT SIDE OF THE ARM HAD SNAPPED AND WAS NO LONGER CONNECTED TO THE SEATBACK. THE JOINT IS LIKE A BALL AND SOCKET WITH A SPRING. I THOUGHT THE "BALL" OF THE ARM HAD COME OUT OF THE "SOCKET" OF THE SEATBACK, BUT IN FACT THE ARM HAD BROKEN BEFORE THE JOINT. THE PLASTIC COMPLETELY SNAPPED. MY SON THAT WAS IN THE CARSEAT IS ONLY 15 MONTHS OLD. IT AMAZES ME THAT A 15 MONTH OLD CAN BREAK PART OF A RESTRAINT SYSTEM AND IT SCARES ME TO THINK WHAT MIGHT HAVE HAPPENED HAD WE BEEN IN AN ACCIDENT. MY HUSBAND AND I HAVE PURCHASED A NEW CARSEAT AND CHOSE A 5-POINT SYSTEM VS. A SEAT WITH AN ARM/BAR. I DON'T THINK THEY'RE SAFE. THANK YOU.*AK
Sep 29, 2001
ENGINE AND ENGINE COOLING,VISIBILITY,EQUIPMENT
1 complaint
SOME KIND OF SILVERY WHITE SUBSTANCE I POWDER, AND SOMETIMES PIECES WERE COMING OUT OF AIR CONDITIONER VENT. SUBSTANCE WAS MAKING FAMILY ILL WHEN RIDING IN VEHICLE. CONTACTED DEALER ,AND DEALER INSPECTED AND REPLACED HEATER CORE AND VACUUM PAD, BUT PROBLEM HAS COME BACK. PLEASE ADD VIN#*AK
Aug 24, 2001
SUSPENSION,AIR BAGS
1 complaint
WHILE PULLING OUT OF A STORE PARKING LOT SWERVED VEHICLE TO MISS PEDESTRIAN, LOST CONTROL OF VEHICLE, AND AIR BAGS DIDNOT DEPLOY. ALSO, HIT CONCRETE BUS BENCH/ FIRE HYDRANT, AND WOODEN FENCE.HAD NOT CONTACTED DEALER.*AK
Jul 31, 2001
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
THE GAS PEDAL ON THE ADJUSTABLE PEDAL SYSTEM WILL ON OCCASION WEDGE UNDER EDGE OF FLOOR MAT. FLOOR MATS I HAVE ARE OEM PARTS THAT CAME WITH THE VEHICLE. PROBLEM HAS HAPPENED TWICE IN 2 MONTHS, ONCE AT 75MPH, AND THE OTHER AT 5 MPH. SECOND INCIDENT CAUSED ACCIDENT. DRIVER SIDE FLOOR MAT IS SECURED TO FLOOR CARPET WITH "RETAINER" MECHANISM (HOOK) THIS IS A VERY DANGEROUS DESIGN FLAW IN THE ADJUSTABLE PEDAL SYSTEM AND MUST BE ADDRESSED BY FORD MOTOR COMPANY.*AK
Jan 03, 2001
Frequently Asked Questions
How many problems does the 2001 FORD Expedition have?
The 2001 FORD Expedition currently has 611 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2001 FORD Expedition?
The most common problems reported for the 2001 FORD Expedition are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2001 FORD Expedition problem data come from?
All problem and complaint data for the 2001 FORD Expedition comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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1991 Problems
1990 Problems
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