2004 FORD Expedition Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
295
Complaints Reported
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Complaints by Component
AIR BAGS
36 complaints
SERVICE AIR BAG LIGHT RANDOMLY CAME ON
Aug 07, 2019
HEAD ON COLLISION WITH FORD F-250 AND NEITHER AIR BAGS DEPLOYED. WE DID NOT HAVE ANY RECALLS ON OUR FORD EXPEDITION. MY HUSBAND AND SON ARE VERY LUCKY I WILL NEVER OWN A FORD EVER AGAIN.
Aug 19, 2018
I WAS DRIVING ABOUT 35 - 40 MPH DOWN SPACECENTER BLVD AND WITHOUT WARNING AND FOR NO REASON MY SIDE AIRBAGS SUDDENLY DEPLOYED.
Jun 07, 2018
I WAS IN A CAR ACCIDENT I HIT A CONCRETE WALL AT 50 MILES PER HOUR HEAD ON AND MY AIRBAGS NEVER DEPLOYED I WAS ON A HIGH WAY
Nov 29, 2017
TL* THE CONTACT OWNED A 2004 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE DRIVER LOST CONTROL AND THE VEHICLE CRASHED INTO A TREE IN A NEIGHBOR'S YARD. NONE OF THE AIR BAGS DEPLOYED AND THERE WERE NO WARNING INDICATORS. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALLED AND WAS TOWED AWAY BY THE INSURANCE COMPANY. THE DEALER WAS CONTACTED (LAFAYETTE FORD IN FAYETTEVILLE, NC) WHERE IT WAS DIAGNOSED THAT THE AIR BAGS WERE NOT IMPACTED DIRECTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.
Aug 29, 2017
+ 31 more complaints for this component
SERVICE BRAKES, HYDRAULIC
29 complaints
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHILE EXITING A PARKING SPACE AND APPLYING THE BRAKES, THE BRAKE WAS DEPRESSED INTO THE FLOORBOARD ABNORMALLY. THE CONTACT DROVE THE VEHICLE TO A LOCAL MECHANIC AND NOTICE BRAKE FLUID LEAKING. THE MECHANIC ADVISED THAT THE RADIATOR SUPPORTER WAS RUSTED AND ALSO CAUSED THE BRAKE LINES TO RUST. THE MECHANIC REPLACED THE RADIATOR SUPPORT UNIT AND THE BRAKE LINE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FAULTY BRAKE LINES AND THE MANUFACTURER STATED THERE WAS NOTHING THEY COULD DO TO ASSIST. THE FAILURE MILEAGE WAS 73,000.
Nov 16, 2011
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT WAS DRIVING 40 MPH AND CHANGING GEARS WHEN HE ATTEMPTED TO APPLY THE BRAKES BUT THERE WAS NO RESPONSE. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A PILE OF SNOW IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HIM BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 86,000. UPDATED 9/13/11 *CN
Jul 22, 2011
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT WAS COMING TO A STOP AND DEPRESSED THE BRAKE PEDAL WHEN THE VEHICLE WOULD NOT STOP OR SLOW DOWN. THE CONTACT CRASHED INTO A POLE AND A GAS METER BEFORE THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. NO ONE WAS INJURED YET THE VEHICLE WAS DESTROYED. THE ORIGIN OF THE FIRE WAS UNKNOWN. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WILL SEND A REPRESENTATIVE OUT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 98,835.
May 27, 2011
TL*THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE BEGAN TO VIBRATE WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS. THE TECHNICIAN TURNED THE ROTORS AND REPLACED THE BRAKE PADS. THE VEHICLE WAS TAKEN TO THE DEALER ON A SECOND OCCASION FOR THE IDENTICAL FAILURE. THE DEALER ADVISED THE CONTACT THAT THE FRONT ROTORS NEEDED TO BE REPLACED AND THE REAR ROTORS NEEDED TO BE RESURFACED. THE MANUFACTURER WAS NOTIFIED WHICH STATED THAT THE FAILURE WAS CAUSED BY NORMAL WEAR AND TEAR. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 28,000.
Apr 12, 2010
WE WERE INVOLVED IN AN ACCIDENT. OUR 2004 FORD EXPEDITION SEAMED TO FAIL TO RESPOND TO SLAMMING ON THE BRAKES TO AVOID COLLISION. WE REAR ENDED A CAR, NO ONE HURT. NO AIR BAG DEPLOYMENT AT ALL. #0-35 MPH SPEED. HIT CAR IN FRONT OF US AFTER HE STOPPED IN ROAD FOR NO REASON. MAJOR DAMAGE TO OUR TRUCK. SHOULD HAVE BEEN FENDER BENDER.
Apr 01, 2010
+ 24 more complaints for this component
TIRES
21 complaints
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION EQUIPPED WITH B.F. GOODRICH TIRES, SIZE: 265/75R17. THE CONTACT STATED THAT THERE WAS A BUBBLE PROTRUDING FROM THE SIDEWALL AND INTO THE TREAD AREA OF THE TIRE, CAUSING THE TIRE TO DELAMINATE. THE CONTACT REPORTED THE FAILURE TO THE STORE WHERE HE BOUGHT THEM AND THEY INSTRUCTED HIM TO BRING THEM BACK.
Oct 11, 2012
TL*THE CONTACT OWNS A 2004 FORD EXPEDITION EQUIPPED WITH COOPER DEFINITY DAKOTA A/T TIRES, SIZE 265/70R17 (NA). WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO LOSE CONTROL AND VEERED OFF THE ROAD. THE CONTACT PULLED OVER AND NOTICED ALL OF THE TREAD ON THE DRIVER SIDE REAR TIRE WAS MISSING. A SPARE TIRE WAS INSTALLED ON THE VEHICLE. THE TIRE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
Jan 04, 2011
THE TIRE TREAD IS STARTING TO DETACH FROM THE TIRE'S CARCASS IN A 6 INCH SECTION OF THE TIRE. THE OTHER THREE TIRES ARE SHOWING SIGNS OF DETATCHMENT, LIKE CRACKING AT THE EDGES OF THE TIRES. UPDATED 09/29/10. *LJ *TR
Jul 08, 2010
IN THE AFTERNOON OF SATURDAY AUGUST 8, 2009 THE TIRE WARNING LIGHT IN MY 2004 EXPEDITION CAME ON. LATER I INSPECTED THE VEHICLE AND NOTICED A TEAR IN THE FRONT PASSENGER SIDE TIRE. THE TEAR WAS ABOUT 1/2" TO 3/4" LONG AT ABOUT WHERE THE STEEL BELT MEETS THE TIRE WALL. MONDAY AUGUST 10, 2009 AS I WAS TRAVEL SOUTH BOUND ON I 15 ABOUT 3 MILES SOUTH OF TEMESCAL CANYON EXIT. I HEARD AND FELT THE TIRE BLOW. I WAS ABLE TO PULL OVER. THE ENTIRE STEEL BELT TREAD FROM WALL TO WALL HAD TORN OFF AND THERE WERE TWO LACERATIONS, COMPLETELY THROUGH THE TIRE, ABOUT 5" APART RUNNING FROM THE RIM TO THE TREAD. I WILL REPLACE THE TIRE. *TR
Aug 13, 2009
1. WE WERE DRIVING TO GO ON VACATION ON I-95 IN GEORGIA WHEN THE CAR BECAME OUT OF CONTROL WE SPUN AND HIT A GUARD RAIL BEFORE WE CAME TO A STOP. THE CAR HAD TO BE TOWED. THERE WAS OVER 6500.00 IN DAMAGE TO MY VEHICLE. THE INSURANCE PAID FOR 3 TIRES BUT NOT THE ONE THAT CAUSED THE ACCIDENT. *TR
Feb 09, 2009
+ 16 more complaints for this component
ENGINE AND ENGINE COOLING
21 complaints
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION EDDIE BAUER EDITION. THE CONTACT WAS DRIVING 45 MPH WHEN THE ENGINE FAIL SAFE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 74,000.
May 04, 2012
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT THE NUMBER THREE SPARK PLUG BLEW OUT OF THE HEAD GASKET. THE SPARK PLUG RIPPED THE TREADS IN THE SLOT WHERE THE SPARK PLUG WAS LOCATED. THE CONTACT SPOKE WITH THE DEALER AND WAS TOLD THAT THE FAILURE WAS A COMMON ISSUE. THE MANUFACTURER WAS ALSO CONTACTED BUT STATED THAT SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY, THE VEHICLE WOULD NOT BE REPAIRED AT THEIR EXPENSE. THE FAILURE AND THE CURRENT MILEAGES WERE 107,000.
Apr 23, 2012
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT WAS INFORMED BY A NEIGHBOR THAT HER VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DESTROYED NOR WAS IT TAKEN FOR INSPECTION OR REPAIRS. THE CAUSE OF THE FIRE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 195,000.
Apr 18, 2012
WHILE DRIVING DOWN THE ROAD, TAKING MY SON TO SCHOOL, I HAD A SPARK PLUG BLOW OUT. IMMEDIATELY HAD TO STOP THE VEHICLE AND MY SON WASN'T ABLE TO ATTEND SCHOOL BECAUSE I HAD NO RIDE. I HAVE BEEN READING ONLINE AND THIS IS AN ONGOING PROBLEM WITH FORD AND AM FURIOUS THAT NOTHING HAS BEEN DONE TO REMEDY THIS PROBLEM FOR FORD OWNERS. *TR
Mar 09, 2012
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED A KNOCKING SOUND COMING FROM THE ENGINE. MOMENTS LATER THE CONTACT NOTICED THAT THE VEHICLE HAD BEGAN TO VIBRATE ABNORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 26,000.
Mar 06, 2012
+ 16 more complaints for this component
ELECTRICAL SYSTEM
20 complaints
Electrical fire today. Vehicle was parked outside garage. A clicking noise was heard and noticed the mirror was trying to move/click and car was filled with smoke. Mirror switches didn't work when tried. Knocked mirror off and fire stopped. Wiring Harness around the emergency brake area melted. Fire melted a hole in the dash corner by windshield. Vehicle was last driven about 25 hrs. earlier with no issues. Approx. 128K miles. Glad it wasn't in garage and the clicking was heard or garage/house would have burned. We haven't done anything to it yet.
Jan 25, 2022
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD RESTART ERRATICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000. THE VIN WAS NOT AVAILABLE.
Aug 01, 2018
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND THE ECU NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Dec 30, 2014
BATTERY DRAINS, TOOK FUSE TO RADIO OUT AND FIXED THE PROBLEM FOR A WHILE BUT THEN THE LOCKS STARTED TO ACT ON THERE OWN NO WAY TO FIX DEALERS KEEP SAYING THEY NEVER HEARD OF THE PROBLEM OR THEY WANT TO TRY THINGS BUT ALL THEY END UP DONG IS COSTING ME MORE MONEY. BUT I HAVE FOUND HUNDREDS OF PEOPLE ON THE INTERNET WITH THE SAME PROBLEMS. *TR
Dec 25, 2013
AFTER OWNING THE VEHICLE FOR ABOUT 3 MONTHS THE BATTERY WENT DEAD, I PUT A NEW BATTERY IN IT AND IT WORKED FINE FOR ABOUT 2 WEEKS THEN IT WAS DEAD AGAIN. I HOOKED IT TO A DIAGNOSTIC MACHINE AND NO CODES. I THEN REPLACED THE ALTERNATOR AND NOW THERE IS A CODE BUT SINCE THE 1ST INCIDENT I HAD TO DISCONNECT THE BATTERY EVERY TIME I TURN THE ENGINE OFF OR AFTER 4 TO 8 HOURS THE BATTERY IS DEAD AGAIN. I HAVEN'T HAD THE CODES CHECK YET BUT I WILL SOON. *TR
Oct 19, 2013
+ 15 more complaints for this component
ENGINE
16 complaints
The contact owns a 2004 Ford Expedition. The contact stated while driving at 40 MPH, the vehicle shut down completely, and the warning messages indicated check gage and check service engine. The contact was able to pull over on the side of the road. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was 127,708.
Oct 11, 2022
The contact owns a 2004 Ford Expedition. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle was jerking. The contact stated that one spark plug exploded and then another spark plug exploded and went through the cylinder head. The contact called the local dealer but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the spark plug was replaced. The manufacturer was notified and referred the contact to the NHTSA for assistance. The failure mileage was approximately 87,000.
May 20, 2022
The contact owns a 2004 Ford Expedition. The contact stated while driving at various speeds, the vehicle lost motive power without warning and the steering wheel became difficult to steer on several occasions. The vehicle was taken to an independent mechanic, but the failure could not be replicated. The throttle was replaced however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 216,000. The Vin was not available.
Jul 19, 2021
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED WHILE VEHICLE WAS IN A STAND STILL THE VEHICLE WAS LEAKING OIL ON THE MUFFLER SYSTEM AND STARTER. THE CONTACT ALSO STATED WHILE DRIVING 25 MPH, A BURNING ODOR WAS DETECTED COMING FROM THE MUFFLER AREA. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED A LOCAL DEALER WAS CONTACTED HOWEVER THE FAILURE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT HEAD GASKET WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE OCCURRED AT 75,000 MILES AND HE REPLACED THE HEAD GASKET. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 210,000.
Jun 22, 2020
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ISSUE COULD NOT BE DUPLICATED; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Feb 21, 2017
+ 11 more complaints for this component
POWER TRAIN
15 complaints
Unknown, transmition left me stranded on busy highway. Managed to get it moved off the road before being hit. After getting it home and not driving for a period of time it can be started and moved with no issue. Drive to town no problem parked it to take care of some business and when I went to leave I couldn't back out of the parking place. Got it home and let it sit again. Needed to move it out of the way all was good started it and moved it across the yard and backed it in no problem. Had K&O auto look at it and was told it needs a transmission. I see allot of complaints about this issue from others without Ford being held responsible to correct the problem. Nice vehical said I can't afford to get it fixed, now driving a 500.00 used vehicle to get around, it is an eye sore but gets me around ok. Would rather enjoy the expidition if Ford would fix the issue that 1000's have had.
Aug 18, 2021
CHATTER WHEN WHEEL TURNED AT LOW SPEED. LOW SPEED TURNING , SHAKING AND VIBRATION. *TR
Jun 09, 2020
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AND THE TRANSMISSION HAD TO BE REPLACED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,465. *TR
Aug 20, 2013
SHUTTER/GRINDING NOISE COMING FROM REAR AXLE. *TR
Apr 26, 2010
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. AFTER HE STARTED THE IGNITION HE APPLIED PRESSURE TO THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT ACCELERATE. AFTER SEVERAL ATTEMPTS HE WAS ABLE TO DRIVE. HOWEVER WHEN DRIVING THE TRANSMISSION KEPT SLIPPING GEARS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE FORWARD CLUTCH PISTON SEAL. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 38,000. THE CURRENT MILEAGE WAS 38,500. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Nov 02, 2009
+ 10 more complaints for this component
STRUCTURE
15 complaints
THE FRAME IS RUSTING. SEE PHOTOS. THE BODY IS RUSTING AWAY ALSO THE BRAKE LINES. THE ENTIRE VEHICLE IS RUSTING AWAY. WHY HAS THIS 2004 FORD NOT INCLUDED IN A RECALL FOR RUST.
Aug 05, 2020
FRAME WAS BROKEN AND RIGGED AND PAINTED UNSAFE AND I AM CONCERNED WHEN HE PUTS MY KIDS IN THE CAR IT IS NOT SAFE
Jun 28, 2019
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE REAR FRAME RAIL SECTION HAD RUSTED THROUGH AND SEPARATED. THE DEALER ALSO DIAGNOSED THAT THE WHEEL BEARING AND HUB ASSEMBLY NEEDED TO BE REPLACED AS WELL. THE CONTACT STATED THAT THE DEALER STATED THAT THE VEHICLE WAS NO LONGER ROAD WORTHY DUE TO RUST OF THE FRAME AND SHOULD NOT BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Feb 12, 2016
PAINT FAILURE REF. TSB# 06-25-15 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Feb 01, 2015
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE SUB FRAME WAS RUSTED. THE CONTACT ALSO INDICATED THAT THE RADIATOR MOUNTS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 180,000.
Apr 22, 2014
+ 10 more complaints for this component
VEHICLE SPEED CONTROL
14 complaints
WHEN DRIVING IN COLD WEATHER THE VEHICLE CONTINUES TO ACCELERATE AFTER YOU HAVE RELEASED THE ACCELERATOR. IT DOESN'T MATTER WHETHER YOU ARE USING THE CRUISE CONTROL OR NOT. *TR
Dec 11, 2016
VEHICLE HAD A SUDDEN UNINTENDED ACCELERATION EVENT WHICH NEARLY RESULTED IN AN ACCIDENT. THIS WAS A VERY NERVE RACKING EXPERIENCE AND I HAD DIFFICULTY STOPPING THE VEHICLE (DESPITE APPLYING FULL BRAKES) AS THE RPM CONTINUED TO INCREASE TO APPROX. 5000. ON STOPPING THE VEHICLE I MANAGED TO PLACE IT IN NEUTRAL AND THE ENGINE CONTINUED TO REV EXCESSIVELY. I TURNED OFF THE ENGINE. VEHICLE WAS BROUGHT TO LOCAL FORD DEALERSHIP WHO CONFIRMED A HIGH REV PROBLEM WITH THE ELECTRONIC THROTTLE CONTROL AND RECOMMENDED A "THROTTLE BODY" REPLACEMENT. *TR
May 13, 2014
TL*THE CONTACT OWNS A 2004 FORD EXPEDITION. SHE SMELLED PLASTIC BURNING IN HER GARAGE; HOWEVER, SHE OBSERVED FLAMES COMING FROM UNDERNEATH THE HOOD OF HER VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THE VEHICLE IS IN HER GARAGE. THE VEHICLE WAS DESTROYED AND THERE WERE MAJOR DAMAGES TO HER RESIDENCE. THE DEALER WAS NOT NOTIFIED. HER INSURANCE COMPANY STATED THAT FORD WILL BE SENDING OUT AN INVESTIGATOR TO DETERMINE WHAT CAUSED THE FIRE. THERE IS AN INCIDENT REPORT FROM THE FIRE DEPARTMENT .THERE IS A RECALL ON FORD VEHICLES FOR THE CRUISE CONTROL SWITCH BUT AT THIS MOMENT THEY DON'T KNOW IF THAT CAUSED THE FIRE TO OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 79000.
Jan 28, 2010
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE ENTERING THE DRIVE-WAY, THE VEHICLE LURCHED FORWARD WITHOUT PRESSING THE ACCELERATOR PEDAL. HE HAD TO REMOVE THE KEY FROM THE IGNITION TO STOP THE VEHICLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 90000.
Nov 05, 2009
CRUISE CONTROL STUCK AND THE SPEED WOULD ACCELERATE AND THERE WAS NO WAY TO TURN OFF CRUISE CONTROL OR SLOW DOWN TRUCK. *TR
Feb 28, 2008
+ 9 more complaints for this component
VISIBILITY
11 complaints
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO ACTIVATE THE FRONT DRIVER SIDE AUTOMATIC WINDOW BUT THE WINDOW REGULATOR FAILED TO RELEASE THE WINDOW IN AN OPEN POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE WINDOW REGULATOR WOULD NEED TO BE REPLACED TO CORRECT THE PROBLEM. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE.
Apr 11, 2011
I HAVE A 2004 FORD EXPEDITION, AND THE BACK WINDOW THE ONE WITH THE DEFROSTER EXPLODED/SHATTERED INTO A MILLION DIFFERENT REASONS FOR NO REASON WHAT SO EVER. THANKFULLY NO ONE WAS IN THE BACK SEAT. *TR
Feb 03, 2011
TL*THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD A VACUUM-LIKE NOISE BEFORE THE SUNROOF AND PART OF THE FRAME SURROUNDING IT FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE PLASTIC WAS PLACED WHERE THE FRACTURE OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.
Nov 24, 2010
THE FORD HVAC BLEND MOTORS ARE VERY POORLY DESIGNED AND FAIL VERY OFTEN. THE INTERNET IS FULL OF TESTIMONIALS ON FAILURES OF THIS PART IN A NUMBER OF FORD VEHICLES, INCLUDING MINE, A 2004 FORD EXPEDITION. QUOTED REPAIRS TO REPLACE THE BLEND MOTOR ARE IN THE $700 DOLLAR RANGE. *TR
Jul 22, 2010
POWER WINDOW REGULATOR FAILURE 2004 FORD EXPEDITION. THIRD OCCURRENCE AND A VERY COSTLY REPAIR. IF TRAPPED IN THE VEHICLE THE WINDOW CANNOT BE ROLLED DOWN. CABLES KEEP FRAYING AND JAMMING THE OPERATION OF THE WINDOW REGULATORS OPERATION. *TR
Mar 12, 2010
+ 6 more complaints for this component
STEERING
9 complaints
THE ROD THAT DETACHES TO THE BACK OF THE TIRE HADE BROKE OFF CAUSING MY TIRE TO STAY OUT WORDS ON A CITY STREET
Jul 03, 2018
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE ADVANCE TRAC STABILITY ENHANCEMENT SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ADVANCE TRAC FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.
Nov 27, 2015
2004 FORD EXPEDITION, EDDIE BAUER EDITION, WHILE DRIVING ON HWY AT 65-70 MPH,STEERING WHEEL LOCKED, CAUSING VEHICLE TO ENTER ANOTHER LANE AND BUMP ANOTHER VEHICLE. DRIVER USED ALL HIS MIGHT TO UNLOCK STEERING WHEEL, WHICH THEN MADE A POPPING NOISE BEFORE RELEASING AND CAR SPUN TWICE BEFORE LANDING IN DITCH. BY THE GRACE OF GOD, THERE WERE NO INJURIES. NOW WE ARE AFRAID TO DRIVE THE CAR, BECAUSE WE DON'T KNOW IF IT WILL HAPPEN AGAIN. CAR HAS BEEN DRIVEN FOR ALMOST 1.5 YEARS AND HAS ALMOST 42,000 MILES. STEERING WHEEL SOMETIMES GETS LOCKED WHILE IN PARK, BUT FIRST TIME THIS HAS HAPPENED WHILE DRIVING. CAR IS MAINTAINED ON A REGULAR BASIS AND HAS NEVER BEEN IN A PRIOR ACCIDENT. *NM
Apr 12, 2006
I NOTICED EXCESSIVE STEERING WHEEL VIBRATION BETWEEN SPEEDS OF 70 M PH-75 MPH. I BOUGHT THIS 2004 EXPEDITION BRAND NEW ON 1/13/05 AND NOTICED THE PROBLEM THE VERY NEXT DAY. I TOOK IT BACK TO DEALER AND I WAS TOLD THAT THE CAUSE HAD TO DO WITH TOO MUCH AIR PRESSURE IN THE TIRES. THEY WENT AHEAD AND SET THE TIRE PRESSURE TO 35PSI. A WEEK LATER, THE PROBLEM CAME BACK AND ONCE MORE I TOOK IT BACK TO THE DEALER AND THEY SAID THAT IT STILL HAD TOO MUCH AIR PRESSURE IN THE TIRES AND THAT THE WHEELS NEEDED TO BE BALANCED. THEY SET THE TIRE PRESSURE ONCE MORE AND BALANCED THE WHEELS AND THEY SAID THAT THEY COULDN'T DUPLICATE THE PROBLEM AND THAT EVERYTHING WAS FINE. I STILL HAVE THIS PROBLEM AND IT'S VERY ANNOYING DRIVING WITH THE STEERING WHEEL SHAKING. I CONTACTED A DIFFERENT DEALER AND I WAS TOLD THAT THE PROBLEM IS BECAUSE THESE VEHICLES HAVE A RACK AND PINION AND THAT IT'S NORMAL TO FEEL A VIBRATION ON THE WHEEL. AT THIS TIME, FORD DOES NOT HAVE A SOLUTION AND WE THE CONSUMERS HAVE TO WAIT UNTIL THEY FIGURE OUT WHAT THE PROBLEM IS AND THAT WE HAVE TO BE PATIENT AND LIVE WITH IT FOR NOW. I THINK FORD NEEDS TO DO MORE TESTING ON ANY NEW VEHICLES BEFORE THEY PUT THEM ON THE ROAD. I BELIEVE THEY DON'T DO ENOUGH TESTING AND WE HAVE TO PUT UP WITH IT UNTIL THEY HAVE RECALLS. I REALLY HOPE THEY COME UP WITH A SOLUTION FAST, BECAUSE MY HANDS GET TIRED OF DRIVING THIS THING AFTER A WHILE. *JB
Feb 09, 2005
WHILE DRIVING 70 MPH STEERING WHEEL FROZE. NO IMPACT REPORTED.*AK
Nov 08, 2004
+ 4 more complaints for this component
FUEL/PROPULSION SYSTEM
7 complaints
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. LATER, AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP RELAY CIRCUIT BOARD HAD MALFUNCTIONED AND BURNT OUT. THE CIRCUIT BOARD WAS REPLACED AND THE FAILURE WAS REMEDIED. AN UNKNOWN LOCAL DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 180,000.
Sep 25, 2019
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER WAITING SEVERAL MINUTES. THE VEHICLE WAS TAKEN TO COWLES PARKWAY FORD (LOCATED AT 13779 NOBLEWOOD PLAZA, WOODBRIDGE, VA 22193, (703) 986-5500) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A DAY LATER. AFTER FURTHER RESEARCH, THE CONTACT BECAME AWARE THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 188,000.
Dec 31, 2018
THE VEHICLE SHUTS OFF WHILE DRIVING (AT ANY SPEED) AND OFTEN WITHOUT WARNING. IN ADDITION, THE VEHICLE MAY ALSO NOT START AT ALL THEN START WITHOUT EXPLANATION. THE MOST COMMON RECOMMENDATION IS TO REPLACE THE FUEL RELAY. TO DO SO, YOU MUST REPLACE THE SMART JUNCTION BOX/FUEL RELAY PANEL. THIS APPEARS TO BE A COMMON PROBLEM WITH NUMEROUS MENTIONS AND IS OFTEN DIFFICULT TO DIAGNOSE AND COMMONLY BECOMES A PROCESS OF ELIMINATION. THE BIGGEST CONCERN IS THE SAFETY ISSUE AND ODDS OF ACCIDENT OR FATALITY. DIAGNOSES TYPICALLY REQUIRES COMPLETE FAILURE BECAUSE THE SYMPTOMS CAN RARELY BE DUPLICATED. THIS HAS HAPPENED FREQUENTLY WITH COMPLETE FAILURE HAPPENING. HARDWIRING THE FUEL PUMP RULES THAT OUT. FUEL RELAY IS FOUND TO BE HOT TO THE TOUCH.
Dec 19, 2017
MULTIPLE AND INTERMITTENT ENGINE STOPPAGE. THE ENGINE STALLS SUDDENLY WHILE DRIVING IN TRAFFIC CAUSING HAZARD TO SELF AND OTHERS. SUDDEN LOSS OF POWER STEERING MAKES CONTROL OF VEHICLE DIFFICULT AS POWER STEERING IS NON FUNCTIONAL AS YOU ATTEMPT TO PULL TO THE SIDE OF A BUSY ROAD. BRAKING SYSTEMS ALSO ARE MOSTLY NON FUNCTIONAL WITHOUT THE VACUUM CREATED BY THE RUNNING ENGINE MAKING IT VERY DIFFICULT TO STOP QUICKLY. THIS PRESENTS A DIRE EMERGENCY CONDITION FOR THE SURPRISED DRIVER, AND A HAZARD TO OTHER OCCUPANTS AS WELL AS OTHER DRIVERS NEARBY. A DRIVER WHO IS SMALL IN STATURE MAY BE UNABLE TO MAN-HANDLE THE STIFF STEERING CONDITION. ONCE STOPPED, THE ENGINE MAY RESTART RIGHT AWAY OR NOT, STRANDING OCCUPANTS IN UNSAFE CONDITIONS AND CAUSE AN ACCIDENT CHAIN INVOLVING LIFE AND DEATH. FUEL PUMP RELAY FAILURE IS THE CAUSE AND VERY COMMON, (100S OF THOUSANDS OF POSTS ONLINE ABOUT THIS PROBLEM). THIS PROBLEM AFFECTS THESE EXPEDITION VEHICLES IN A WIDESPREAD FASHION SIMILAR TO THE LCM SAFETY ISSUE WITH ANOTHER FORD PRODUCT, THE CROWN VICTORIA. (A RECALL WAS ORDERED ON THIS ISSUE FOR SOME OF THE MODEL YEARS) THIS HAS HAPPENED TO ME 8 TIMES IN 3 WEEKS SINCE OWNING THIS 2004 VEHICLE. IT IS CURRENTLY AT THE FORD DEALER WHO STATE THEY MAY NEED TO KEEP THE VEHICLE FOR UP TO 3 WEEKS TO OBSERVE THE FAILURE MODE. (IT IS INTERMITTENT)
Sep 22, 2017
THE VEHICLE HAS BEEN SHUTTING DOWN RANDOMLY (HIGHWAY, STREETS, STOPS, ETC) AND IT IS VERY MUCH A SAFETY SITUATION AT HIGH SPEED ON THE FREEWAY SINCE THE STEERING WHEEL LOCKS UP AND BRAKES DO NOT WORK. I'VE TAKEN IT TO TWO DIFFERENT PLACES FOR DIAGNOSIS INCLUDING THE LOCAL FORD DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO DIAGNOSE THE PROBLEM. IT IS UNDERSTOOD THE VEHICLE IS 10-11 YEARS OLD BUT THE INABILITY FOR THE DEALERSHIP TO DIAGNOSE THE PROBLEM IS REALLY FRUSTRATING. FROM READING COMPLAINTS, THERE ARE OTHERS THAT SOUND SIMILAR AND APPEARS TO BE ASSOCIATED WITH THE VEHICLE'S FUSE RELAY BOX.
Jul 16, 2015
+ 2 more complaints for this component
UNKNOWN OR OTHER
4 complaints
MY DASH VENTS ARE NOT SENDING ANY A/C OUT THE FRONT VENTS, AND I ALSO FEEL HEAT FROM THE FLOOR BOARD OF MY CAR ALONG WITH EXHAUST EMISSIONS. I KNOW THAT THE SAN DIEGO POLICE HAD THE SAME PROBLEM WITH THEIR EXPEDITIONS AND THEY WERE RECALLED AND REPAIRED,NOW THEY CHANGED TO FORD EXPLORERS . IS THERE ANYTHING STILL ON THE BOOKS FOR THE EXPEDITIONS? THE VEHICLE CAN BE IN ANY FUNCTION,IT IS JUST NOT WORKING, AND ALSO I HEAR A TUMPPING NOISE IN MY RIGHT REAR PANEL. I AM UNABLE TO SEND ANY PICTURES BECAUSE EVERYTHING IS COVERED.
Jun 13, 2019
VEHICLE STALLS WHILE DRIVING IN TRAFFIC, STOPS AND WILL NOT START FOR 2-3 DAYS. AFTER 2-3 DAYS VEHICLE STARTS BACK WITH NO PROBLEM, BUT IN A COUPLE OF DAYS DOES THE SAME THING ALL OVER AGAIN.
Oct 13, 2016
DOOR SIDE GUARDS FINISH IS FADING. *NM
Apr 09, 2006
AT 500 MILES THE NEW DRIVER FLOORBOARD HAD A VIBRATION AND GRINDING NOISE WHEN THE WHEEL WAS TURNED WHILE DRIVING. THE DEALER KEPT MY CAR FOR 2 DAYS AND CHANGED OUT THE DIFFERENTALS AND PACKED IT WITH A "FIX" FROM FORD. DRIVING HOME FROM THE DEALER MY CAR STILL EXPERIENCED THE SAME VIBRATIONS AND GRINDING. THE DEALER ADVISED ME TO DRIVE IT 1,000 MILES AND THEN RETURN IT IF IT STILL HAD TURNING AND GRINDING. I RETURNED MY CAR TO THE DEALER AND HAVE NOT RECEIVED A SATISFACTORY FIX. I'M WORRIED ABOUT A MAJOR MALFUNCTION HAPPENING.
Feb 19, 2004
SERVICE BRAKES
4 complaints
BRAKE LINE FAILURE DUE TO RUST. CARS PREVIOUSLY HAD DUAL HYDRAULIC SYSTEMS. IF ONE FAILED, THE OTHER STILL WORKED. THAT IS NO LONGER TRUE. IT'S ALL ONE HYDRAULIC SYSTEM AND IF A LEAK OCCURS, THERE IS NO SECONDARY SYSTEM; ONLY THE EMERGENCY BRAKE IS AVAILABLE TO STOP THE VEHICLE. AND NOW, IN NEW CARS, THE EMERGENCY BRAKE HAS SWITCHED TO ELECTRIC. PREVIOUSLY YOU COULD GRADUALLY APPLY THE MANUAL EMERGENCY BRAKE TO SLOW DOWN AFTER A HYDRAULIC FAILURE, BUT NO MORE. I HAVE NOW HAD 2 RUST INDUCED BRAKE LINE FAILURES IN MY 2004 FORD EXPEDITION, AND THANKFULLY, A WORKING EMERGENCY BRAKE WAS ABLE TO STOP THE VEHICLE BEFORE A MAJOR ACCIDENT OCCURRED. NEW CARS NO LONGER HAVE THIS SAME LUXURY OF AN EMERGENCY BRAKE. THEY HAVE ONLY THE ELECTRIC PARKING BRAKE - NO GRADUATED CONTROLS, NO MANUAL INTERVENTION. AND THE NEW AUTO BRAKING SYSTEMS ARE GREAT TO PREVENT REAR END COLLISIONS, BUT ONLY WHEN THE HYDRAULIC PRESSURE IS WORKING. YOU NEED TO CONSIDER BRINGING BACK THE DUAL HYDRAULIC SYSTEM AND THE MANUAL (GRADUALLY) EMERGENCY BRAKE.
Sep 26, 2016
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE INDEPENDENTLY PERFORMING ROUTINE SERVICE ON THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE LINE WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 107,000.
Sep 26, 2016
EXPERIENCED A NEAR COMPLETE BRAKE FAILURE DUE TO SUDDEN LOSS OF BRAKE FLUID. I WAS ABLE TO MAKE IT HOME AS THE INCIDENT OCCURRED ON AN INTERSTATE WITHIN A MILE OF MY RESIDENCE. CAVALIER FORD AT CHESAPEAKE SQ. HAD JUST DONE "THE WORKS" PACKAGE OIL CHANGE JUST 2 HOURS EARLIER AND REPORTED THAT BRAKE LINES WERE CHECKED AND EVERYTHING WAS "GREEN." I HAD THE VEHICLE TOWED BACK TO CAVALIER FORD AND THE SERVICE MANAGER REPORTED TO ME THAT MY BRAKE LINE WAS RUSTED THROUGH NEAR THE FRONT AXLE. THE VEHICLE HAS BEEN KEPT AND MAINTAINED IN CHESAPEAKE, VA AND I AM THE ORIGINAL OWNER. THE SERVICE DESK WAS VERY SURPRISED BECAUSE THERE IS LITTLE ROAD SALT CONDITIONS IN THIS AREA DURING WINTER.
May 10, 2015
I WAS DRIVING UP TO A TRAFFIC LIGHT, IN MY 2004 EXPEDITION. COMING TO A STOP. A GOOD THING, I WAS NOT DRIVING TO FAST, OR HAD TO MAKE A SUDDEN STOP QUICKLY. THERE WAS NOT A VEHICLE IN FRONT OF ME ,THANKS TO GOD! HAD MY FOOT ON THE BRAKES, AND THE PEDAL WENT DOWN TO THE FLOORBOARD. NOW I HAVE NO BRAKES AT ALL. THE INDICATED LIGHTS, FOR BRAKE FLUID CAME ON. SO, I STOP TO REFILL BRAKE FLUID. THERE, I NOTICE A BUSTED BRAKE LINE. I HAVE ONLY SEEING THIS IN THE MOVIES, I HAVE BEEN DRIVING FOR 30 NOW. I COULD HAVE LOST MY LIFE, OR TAKEN SOMEONE ELSE LIFE. AFTER LOOKING ONLINE. I HAVE SEEING, OTHERS WITH SOME OF THE SAME PROBLEM, WITH THE 2004 EXPEDITION. BUT THERE NO RECALLS, AND I KNOW FORD MOTOR HAVE HEARD OF THIS, AND OTHERS TOO, THAT IS THE PLACE TO DO SOMETHING FOR THE SAFETY OF THE PEOPLE(SMALL). BUT NOTHING IS BEING DONE! *TR
Mar 01, 2014
SEATS
4 complaints
TODAY, I GOT IN THE CAR AND SAT DOWN. THE SEAT SUNK DOWN UNEXPECTEDLY BY ABOUT 3 INCHES. WHEN I GOT OUT OF THE CAR IT POPS BACK UP. IT SINKS SO LOW I AM HAVING TROUBLE SEEING OVER DASH. THIS IS TOO DANGEROUS!
Oct 05, 2015
DT: CONSUMER STATES THE 3RD ROW SEAT BECAME SO HOT, IT BURNED HER DAUGHTER'S LEG . THE MANUFACTURER REFERRED HER TO THE DEALER AND THE DEALER SAID THERE WAS NOTHING WRONG WITH THE CAR. *JB
Jul 13, 2005
DRIVER AND PASSENGER SEATS BROKE OFF AT THE BASE WHEN THE VEHICLE WAS REAR ENDED CAUSING INJURIES TO DRIVER AND PASSENGER. *NM. ENCLOSED PICTURES OF BROKEN SEAT. *AK
Nov 24, 2004
VEHICE HAD WATER IN THE BACK SEAT. THERE WAS WATER LEAKING FROM THE TOP OF THE CEILING DOWN TO THE SEAT. THIS WAS DANGEROUS CONSIDERING THAT THE DVD PLAYER WAS NEAR WHERE THE WATER WAS LEAKING. *AK
Nov 15, 2004
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
VEHICLE LOST POWER FOR 3-5 SECONDS AT HIGHWAY SPEEDS APPROXIMATELY 65 MPH ON THREE SEPARATE EVENTS. VEHICLE SLOWED DOWN DUE TO POWER LOSS WHILE IN HEAVY TRAFFIC. THREE OTHER TIMES AT IDLE SPEED IN DRIVE AND IN PARK ENGINE STALLED AND IMMEDIATELY RESTARTED. LOSS OF POWER STEERING DUE TO ENGINE NOT RUNNING WHEN STALL EVENT HAPPENED. I PERFORMED INSPECTION OF FUEL PUMP RELAY WHICH IS INTERNAL TO PASSENGER SIDE FUSE BLOCK. FOUND INADEQUATE SOLDER JOINT ON INTEGRATED RELAY PRINTED CIRCUIT AND BURN MARKS ON OUTSIDE OF FUEL PUMP RELAY. LOCATED SALVAGE FUSE BLOCK SAME MAKE AND MODEL AND INSPECTED. SAME DAMAGE ON SALVAGE FUSE BLOCK ASSEMBLY. REPLACED WITH AFTERMARKET FUSE BLOCK WITH REVISED SOLDER JOINT AND UPDATED RELAY.
Dec 02, 2020
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED AT ANY RATE OF SPEED. THE VEHICLE WAS ABLE TO RESTART. TWO DEALERS (DOWNTOWN FORD, 1-866-899-7296) AND (FUTURE FORD OF SACRAMENTO, 916-547-2285) WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP5005 (ENGINE AND ENGINE COOLING). THERE WERE NINE TSBS FOR ENGINE AND ENGINE COOLING, TWO TSBS FOR THE FUEL SYSTEM, AND THIRTEEN TSBS FOR THE ELECTRICAL SYSTEM. NEITHER DEALER PROVIDED DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Sep 21, 2017
ALSO LIKE MANY OTHER COMPLAINTS I HAVE SEEN, THE 2004 FORD EXPEDITION I HAVE HAS SHUT OFF ON ME SEVERAL TIMES WHILE DRIVING AND I WAS TOLD TO SWITCH OUT THE ENTIRE FUSE BOX. I CALLED THE DEALER AND THEY SAID TO REPLACE IT, IT WOULD BE ABOUT $500 FOR IT. IT'S RIDICULOUS FORD HASN'T ISSUED A RECALL BECAUSE THIS SEEMS LIKE A PROBLEM MANY PEOPLE ARE HAVING AS WELL. WE HAVE ALMOST GOTTEN INTO A COUPLE OF ACCIDENTS BECAUSE OF THIS ISSUE! WE CAN'T KEEP HAVING TO RELY ON ONE LESS VEHICLE, BUT WHAT OTHER ALTERNATIVE DO WE HAVE IF IT'S GOING TO COST US, THE CONSUMER, A LOT OF MONEY TO REPLACE FOR SOMETHING THE MANUFACTURER SHOULD BE RESPONSIBLE FOR.
Jun 22, 2017
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
3 complaints
THE GAS GAUGE NEVER WORKS AND SOMETIMES THE VEHICLE THINKS THAT IT DOESNT HAVE GAS WHEN IT DOES. *TR
Jun 09, 2020
WHILE DRIVING A 2004 FORD EXPEDITION 178,000 KEPT STALLING ON THE HIGHWAY AND STREETS. I HAD IT TOWED SEVERAL TIMES BECAUSE IT WON'T START BACK ON THE NEXT DAY IT WOULD TURN ON. HAD THE FUEL PUMP REPLACED AND STILL HAVING THE SAME PROBLEMS IT TURN OFF ON MY 18 YEAR OLD SON LIKE 5 TIMES GOING TO SCHOOL AND WORK WHERE IT ALMOST GOT TO THE POINT WHERE WE FELT IT WASN'T A RELIABLE DUE THE FACT IT STALLS WHILE ON THE ROAD OR EVEN JUST TURNING AND ALMOST CAUSED MY SONS LIFE . FINALLY WE FOUND OUT IT'S THE RELAY GETS HOT AND IT CAUSES FOR THE CAR TO STOP AND I'M AWARE THAT FORD KNOWS ABOUT THIS VERY FRUSTRATING AND DISAPPOINTING THEY HAVE NOT DONE A RECALL ON THIS THE RELAY CAN NOT BE CHANGE BY ITS SELF HAS TO BE THE WHOLE CIRCUIT BOARD
Sep 10, 2019
WHEN DRIVING HOME FROM SEATTLE WA. TO WALLA WALLA WA. AT A SPEED OF 70 MPH THE VEHICLE DIED AND I HAD TO GET OFF THE ROAD, IT THEN RESTARTED AND DID IT TO ME 3 MORE TIMES. WHEN I TOOK IT TO THE SHOP THE MECHANIC STATED THAT IT WAS IN THE FUSE BOX. HE HAD JUST DID A REPLACEMENT ON THE SAME TYPE VEHICLE THAT HAD CAUGHT FIRE. IT IS THE FUEL RELAY IN THE FUSE BOX THAT MALFUNCTIONS AND CATCHES FIRE. I FEEL THIS IS A SAFETY ISSUE.
Jul 20, 2017
SEAT BELTS
3 complaints
SEAT BELT NOT WORKING. *TR
Jan 03, 2010
TL*THE CONTACT OWNS A 2004 FORD EXPEDITION. DURING TWO CRASHES AT 35 MPH, THE HARNESS ON THE MIDDLE ROW CAPTAIN CHAIR'S SEAT BELT DID NOT PROTECT THE OCCUPANT. THE OCCUPANT WENT FORWARD AND STRUCK THE BACK OF THE FRONT SEAT. A POLICE REPORT WAS FILED. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 65,000 AND FAILURE MILEAGE WAS APPROXIMATELY 47,893.
Jan 04, 2008
I OWN A 2004 FORD EXPEDITION XLT, THE VEHICLE HAS HAD THE LOCKING MECHANISM IN THE SEAT-BELTS FAIL 2 DIFFERENT TIMES ON TWO DIFFERENT SEATS. THE FIRST WAS THE FRONT PASSENGER IN THE FIRST QUARTER OF 2006. THE SECOND TIME IS THIS MONTH SEPTEMBER OF 2006 AND IT IS THE RIGHT PASSENGER ON THE SECOND ROW SEAT. BOTH TIMES I HAVE TAKEN THE VEHICLE BACK TO THE CAR DEALERSHIP TO HAVE THE MECHANISM REPLACED. THERE ARE 8 SEAT BELTS IN TOTAL SINCE 2 HAVE ALREADY FAILED I AM CONCERNED ABOUT THEIR EFFECTIVENESS. *NM
Sep 22, 2006
SUSPENSION
3 complaints
TL*THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT THE COMPRESSOR HAD BEEN FAILING EVER SINCE THE VEHICLE WAS PURCHASED. ON MAY 11, 2008, WHILE THE VEHICLE WAS PARKED, THE SUSPENSION DROPPED AND THE REAR OF THE VEHICLE WAS RESTING ON THE REAR TIRES. THE SUSPENSION FAILED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER OR MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE 72,153.
May 12, 2008
WHILE DRIVING VEHICLE MADE A LOUD POPPING NOISE AND VIBRATED. TOOK VEHICLE TO DEALER FOR SERVICE THREE TIMES, AND DEALER INFORMED CONSUMER THAT THIS WAS NORMAL.*AK
Feb 08, 2005
SEPTEMBER 24, 2004, I WAS DRIVING MY 2004 FORD EXPEDITION [XXX] IN HENDERSON, KENTUCKY. I PURCHASED THE VEHICLE IN JULY FROM D-PATRICK FORD IN EVANSVILLE, INDIANA. I WAS HEADING EAST TO PICK UP MY SON AT APPROXIMATELY 2 PM. ON HIGHWAY 60. THANKFULLY, I WAS IN SLOW TRAFFIC AND HAD STOPPED DUE TO A TURNING VEHICLE IN FRONT OF ME, AND WAS PROCEEDING TO GO AROUND THIS VEHICLE WHEN THE INCIDENT OCCURRED. SUDDENLY MY STEERING WHEEL WAS JOLTED AND IT FELT AS THOUGH MY PASSENGER SIDE FRONT WHEEL HAD FALLEN OUT BENEATH ME, AND I WAS BROUGHT TO A HALT. UPON GETTING OUT OF MY CAR, IT LOOKED AS IF THE TOP HALF OF THE TIRE HAD FALLEN INTO THE VEHICLE. THE SMELL OF BURNING RUBBER WAS APPARENT. A FEW MINUTES LATER, I WOULD HAVE BEEN ON US HIGHWAY 41 WITH MY SON TRAVELING 60 MPH. THE INJURIES AND DEATHS THAT COULD HAVE OCCURRED TO US AND OTHERS ON THE ROADWAY ARE VERY DISTURBING TO ME. *AK THE TOW OPERATOR AND THEN THE SERVICE MANAGER WHERE THE VEHICLE WAS FIRST TOWED (CLOSEST DEALERSHIP), DEMPLEWOLF FORD IN HENDERSON, INFORMED US IT WAS A DEFECTIVE BALL JOINT. THE VEHICLE WAS TOWED AGAIN TO D-PATRICK FORD IN EVANSVILLE, INDIANA, ON SATURDAY, SEPTEMBER 25, IN ORDER TO GET THE REPAIR MADE AND OBTAIN A LOANER VEHICLE. I KNOW THAT THIS IS A DEFECT IN THE PRODUCT AND I WANT ACTION TO PREVENT OTHERS FROM GETTING HURT OR KILLED. I WAS A LUCKY, BUT IF THERE IS ONE LIKE MINE, THERE ARE OTHERS. I AM CERTAIN I WOULD HAVE ROLLED OVER DUE TO THIS MALFUNCTION IF I WAS TRAVELING AT A HIGHER RATE OF SPEED. EVEN AT MY LOW RATE OF SPEED, THE STEERING WHEEL CONTROL WAS IMPACTED AND I FELT IN DANGER. I AM CONCERNED FOR MY FAMILY AND OTHERS SAFETY. HAVE TOLD THE DEALERSHIPS AND WRITTEN TO THE BOARD OF DIRECTORS OF FORD MOTOR COMPANY ASKING THEM TO REPORT THIS TO YOUR ORGANIZATION. I HAVE HEARD FROM NO ONE. I FEEL THIS IS AN IMPORTANT AND URGENT MATTER THAT NEEDS TO BE INVESTIGATED.*AK UPDATED 07/27/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 27, 2004
SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
2 complaints
RUSTED OUT ROCKER PANELS, BRAKE LINES, FRONT END RADIATOR MOUNTS, FENDER MOUNTS. THE ENTIRE UNDER CARRIAGE IS RUSTING AWAY. WE HAVE HAD TO REPLACE ALL THE BRAKE LINES AS THEY HAVE RUSTED AWAY, REDID THE ROCKER PANELS RUST AWAY. NOW WE HAVE TO REPLACE THE ENTIRE FRONT END BECAUSE OF RUST. WILL NOT PASS PA STATE INSPECTION DUE TO RUST. IS THE EXPEDITION IN THE RECALL FOR RUST?
Sep 24, 2018
MY TRUCK HAS STARTED MAKING A VERY LOUD NOISE COMING FROM THE FRONT UNDER SIDE OF THE VEHICLE. UPON FURTHER INVESTIGATION WE HAVE DISCOVERED THAT THERE WAS EXCESSIVE RUST AND CORROSION ON THE FRAME. THIS HAS CAUSED PARTS OF THE ENGINE TO SHIFT AND RUB/ COLLIDE WITH OTHER PARTS AND CAUSE THE NOISES. OUR MECHANIC AND MY HUSBAND BOTH FEEL THAT THE RUST AND CORROSION HAVE MADE THE VEHICLE UNSAFE TO DRIVE. THERE IS NO WAY TO TELL WHEN ANY PART OF THE ENGINE/VEHICLE COULD BREAK FREE, POSSIBLY CAUSING MORE DAMAGE AND OR AN ACCIDENT WHILE DRIVING. OUR VEHICLE IS VERY WELL MAINTAINED AND THE AMOUNT OF RUST AND CORROSION IS EXCESSIVE FOR THE YEAR AND MILEAGE ON THE VEHICLE. THE LACK OF ABILITY TO TELL WHEN OR WHERE THE FRAMEWORK MAY GIVE OUT MAKES IT UNSAFE IN OUR OPINION TO DRIVE. ESPECIALLY WITH CHILDREN IN THE VEHICLE MOST OF THE TIME. THE CORROSION IS ALSO SO EXCESSIVE WE BELIEVE IT IS NOT REPAIRABLE BY ANY BODY SHOP. MY FRUSTRATION WITH THIS IS THAT WE HAD NOT PLANNED ON GETTING A NEW VEHICLE AND WERE PLANNING ON DRIVING IT FOR QUITE AWHILE LONGER. OTHER THEN THE RUST AND CORROSION THE VEHICLE IS IN FAIRLY GOOD CONDITION.. I BELIEVE THAT THE RUST AND CORROSION SOUNDS VERY SIMILAR TO THAT DESCRIBED ON THE WINDSTARS AND SHOULD BE INVESTIGATED ALONG WITH THE WINDSTARS PROBLEMS. FINALLY THERE IS ALSO EXCESSIVE BUBBLING OF THE PAINT IN VARIOUS LOCATIONS OF THE VEHICLE.
Aug 30, 2013
FUEL SYSTEM, GASOLINE,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE DID NOT GET FUEL FROM THE FUEL PUMP. THE TECHNICIAN RECOMMENDED THAT THE FUSE PANEL BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 169,900.
Jul 05, 2017
THE FIRST INCIDENT WITH MY FORD WHILE DRIVING AT ABOUT 25MPH THE SPARK PLUG WAS BLOWN OUT. IHAD THE SPARK PLUG ISSUE REPAIRED. MY SECOND ISSUE WITH MY FORD NOW IS THAT IT SHUTS OFF WHILE DRIVING AT SPEED. IT HAS HAPPEN 4 TIMES NOW. I HAVE READ SOME BLOGS THAT STATE IT MIGHT BE THE BAD PLACEMENT OF FUEL PUMP DRIVER MODULE OR FUEL PUMP RELAY. THIS MAY CAUSE A CRASH. PLEASE RESEARCH!!!! *TR
Jul 31, 2014
AIR BAGS,SEAT BELTS
2 complaints
THE VEHICLE WAS INVOLVED IN A MAJOR FRONT-END ACCIDENT WHICH THE DRIVER SUFFERED A SIGNIFICANT INJURY AND WAS EJECTED FROM THE VEHICLE. THE AIRBAGS FAILED TO DEPLOY, AND THE SEATBELT LATCH NEGLECTED TO KEEP THE DRIVER FROM BEING EJECTED FROM THE VEHICLE. THE DRIVER LOST CONTROL OF THE VEHICLE ON A CITY STREET AND COLLIDED WITH A POWER POLE AND THEN A SIGNAL POLE. UPON HEAD-ON COLLISION WITH THE SIGNAL POLE, THE VEHICLE CAME TO A STOP BUT THE AIRBAGS NEVER DEPLOYED AND THE SEAT BELT LATCH FAILED TO KEEP THE DRIVER IN THE VEHICLE. THE DRIVER WAS EJECTED FROM THE VEHICLE AND SUFFERED MAJOR INJURY.
Sep 24, 2016
TL*THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 50 MPH ON JUNE 23, 2010, A VEHICLE FAILED TO YIELD THE RIGHT OF WAY AND CRASHED INTO THE LEFT SIDE OF THE CONTACTS FRONT END OF THE VEHICLE. THE DRIVERS FRONTAL AIR BAG FAILED TO DEPLOY, AND THE SEAT BELT FAILED TO RESTRAIN THE DRIVER; HOWEVER, THE PASSENGER FRONTAL AIR BAG DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND BACK. A PASSENGER IN THE OTHER VEHICLE WAS ALSO INJURED. THE INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO AN AUCTION LOT. THE MEMPHIS POLICE REPORT NUMBER WAS 10457802. THE MANUFACTURER ALSO FILED REPORT 0503361760. THE FAILURE AND CURRENT MILEAGES WERE 220,000.
Jul 22, 2010
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
WHILE DRIVING IN THE CITY ON LOCAL STREETS, THE ENGINE JUST STOPS WITH NO ABILITY TO DRIVE. I AM AN INSTANT SAFETY PROBLEM ON THE ROAD. THIS HAPPENED 3 TIMES IN ONE DAY. FORTUNATELY, NO ONE WAS INJURED. AFTER A FEW MINUTES, THE CAR STARTS UP AGAIN. MY MECHANIC CAN'T DUPLICATE THE PROBLEM. ANYONE HELP BEFORE THERE IS A MAJOR LIFE-THREATENING ACCIDENT!! THANKS!
Jul 14, 2016
OUR 2004 FORD EXPEDITION EDDIE BAUER SUDDENLY TURNS OFF WHILE WE ARE DRIVING AT ANY SPEED. IN A YEAR'S TIME, IT HAS TURNED OFF FOUR OR MORE TIMES. MOST OF THOSE TIMES, WE WERE TRAVELING AT SPEEDS OF ABOUT 60MPH. ALL OF THE POWER SHUTS OFF, STEERING AND BRAKES INCLUDED. WE TURN THE KEY OFF AND IT DOES RESTART. LUCKILY WE HAVE NOT BEEN IN ANY TERRIBLE ACCIDENTS!
Jun 20, 2016
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
THIS HAS OCCURRED A THREE TIMES IN LAST MONTH...FIRST BEING IN JULY. I PARK MY VEHICLE, TURN IGNITION OFF AND PULL OUT KEY AND THE AIR CONDITIONER IS STILL BLOWING AND RADIO IS STILL GOING FOR A COUPLE SECONDS AFTER KEY IS PULLED OUT...ONLY A COUPLE SECONDS AND IMMEDIATELY SHUTS ITSELF OFF. THIS IS DEFINITELY AN ELECTRICAL OR IGNITION ISSUE.I DO KNOW RADIO WILL STAY ON UNTIL DOOR OPENED, THATS A FEATURE OF THE VEHICLE, BUT THIS IS DIFFERENT, AIR STAYS BLOWING?? NOT SURE IF THIS IS RELATED TO ABOVE ISSUE BUT ALSO HAVING AN PROBLEM WITH ELECTRICAL(?) UNDER THE HOOD, AT TIMES THE VEHICLE WHILE SITTING AT A LIGHT OR DRIVE THRU TRIES TO DIE SO MUCH SO THAT YOU CAN SEE THE INSTRUMENT PANEL LIGHTS TRYING TO GO OUT AS THE CAR ATTEMPTS TO DIE. I HAVE PUT A BRAND NEW BATTERY IN A COUPLE MONTHS AGO BUT ITS NOT THAT, ITS A WEIRD ISSUE LIKE WHILE HOLDING BRAKE DOWN, IT JUST ATTEMPTS TO DIE AND THIS IS ONLY AT TIMES, NOT EVERY TIME. WHEN ON GAS, NEVER AN ISSUE AT ALL. CAR RUNS GREAT BUT SEEMS TO HAVE AN ELECTRICAL PROBLEM SOMEWHERE.
Sep 09, 2015
I AM THE 2ND OWNER OF THIS VEHICLE. HAD PROBLEM W/ DRIVERS SEAT & MIRROR FUSE BLOWING OUT SINCE I PURCHASED TRUCK IN AUGUST 2011. SOME TIME IN 2012 I STARTED HAVING ADDITIONAL PROBLEMS W/ MY TRUCK LIKE RADIO &/OR HEATING/AIR NOT COMING ON WHEN STARTED. CHECK ENGINE LIGHT GOING ON & OFF & BACK WINDSHIELD WIPER STOPPED WORKING. THEN IT WAS THE VEHICLE WAS DYING QUICKLY BY LEAVING THE RADIO ON FOR 10 MIN AFTER VEHICLE WAS TURNED OFF. WE REPLACED THE BATTERY & TERMINALS THAT CONNECT AT THE POSITIVE & NEGATIVE. WE HAD PLENTY OF OTHER ISSUES LIKE THE ENTIRE BRAKE LINES NEEDING REPLACING DUE TO RUSTING. THERE IS NOW RUSTING ON OTHER PARTS OF THE TRUCK. BLEW FUSE TO AIR CONDITIONER 2X. THINGS SEEM TO BE OK AFTER BATTERY WAS REPLACED UNTIL THE TRUCK SHUT OFF SEVERAL TIMES WHILE DRIVING IT OVER THE PAST YEAR. SOMETIMES IF YOU WAITED 5-10 MINUTES IT WOULD RESTART. VEHICLE HAS BEEN IN SHOP & NOTHING COMES BACK ON DIAGNOSTIC TEST. WE HAVE HAD THE ALTERNATOR & FUEL PUMP TESTED. THE CABLES TO THE BATTERY WERE JUST FOUND ROTTED & REPLACED BUT SOMETHING IS STILL KILLING MY BATTERY. THE FUSE BOX HAS BEEN MAKING LOUD CLICK NOISES WHEN THE TRUCK STRUGGLES TO START. TODAY IT WOULDN'T START AGAIN UNTIL JUMPED & NOW THE RADIO WOULDN'T GO ON. AT THE SHOP AGAIN & THE MECHANIC IS STUMPED BUT WORKING ON IT! FROM RESEARCH IT SEEMS TO BE EITHER A FUEL PUMP RELAY THAT IS APPARENTLY SODDER INTO THE FUSE BOX & ALMOST IMPOSSIBLE TO REPLACE W/ REPLACING THE WHOLE BOX OR IT IS THE FUSE BOX ITSELF. I AM ALSO SEEING CLAIMS OF WATER LEAKING DOWN WINDSHIELD & GETTING INTO FUSE BOX. ALL I KNOW IS FORD SHOULD ACKNOWLEDGE & RECALL BEFORE SOMEONE GETS KILLED! MY CHILDREN WERE IN THE CAR SEVERAL TIMES NOW WHEN IT STALED WHILE I WAS DRIVING OR STUCK IN PARKING LOT & EVEN A SEVERE THUNDERSTORM WHEN IT WON'T START. AND NOW I'M READING THE FUSE BOX HAS CAUGHT FIRE IN SOME OF THESE CARS! I RELY ON THIS VEHICLE!
Jun 04, 2015
VEHICLE SPEED CONTROL,ENGINE
2 complaints
WHILE DRIVING ON A 3 LANE HIGHWAY WHERE THE SPEED LIMIT IS 65, I BEGAN MY TRANSITION TO THE RIGHT LANE TO EXIT. WE WERE TRAVELING APPROXIMATELY 60MPH. AS I BEGAN TO CHANGE LANES THE VEHICLE NOTICEABLEY BEGAN TO ACCELERATE. AT FIRST I THOUGHT THE CRUISE CONTROL HAD BEEN ACTIVATED, BUT WHEN J ATTEMPTED TO STOP, THE CAR KEPT TRYING TO ACCELERATE. AS I ENTERED THE EXIT RAMP THE CAR DID NOT SLOW DOWN THE WAY IT SHOULD HAVE AND THE BRAKES DID NOT FEEL SURE. AS I WAS ABLE TO COME TO A SAFE ROLL, I PLACED THE CAR I TO NEUTRAL AT WHICH TIME THE CAR ACCELERATED VIOLENTLY. I FELT FOR THE GAS PEDAL WHICH SEEMED TO TO DEPRESSED AS IF THE CRUISE CONTROL WAS ON. HOWEVER, I WAS STOPPED. THE ENGINE DID FINALLY SLOW TO WITHIN NORMAL RPM. I WAS SOMEWHAT CONVINCED THAT SOMETHING MAY HAVE BEEN STUCK, BUT SOON REALIZED THAT THE GAS PEDAL IS HINGED FROM ABOVE AND NOT INTO THE FLOOR, NOR WAS THERE ANYTHING ON THE FLOOR. *TR
Dec 11, 2014
WHILE SLOWLY BRAKING TO A STOP BEHIND TRAFFIC STOPPED FOR A RED LIGHT, THE ENGINE SUDDENLY ACCELERATED WITH MY RIGHT FOOT STILL ON THE BRAKE PEDAL. I PRESSED HARDER ON THE BRAKE AND WHEN I REALIZED THE ENGINE WAS STILL REVVING (AT OVER 3,000 RPM), I PUT THE TRANSMISSION INTO NEUTRAL AND NOTICED THE ENGINE SPEED ERRATICALLY BOUNCING UP AND DOWN IN ROUGHLY THE 2500 TO 3500 RPM RANGE. I STILL HAD MY RIGHT FOOT FIRMLY PRESSED ON THE BRAKE PEDAL. I FINALLY SHUT THE IGNITION OFF AND PUT THE TRANSMISSION INTO PARK. I WAITED A A FEW SECONDS AND RESTARTED THE ENGINE. THIS ENTIRE TIME I NEVER LIFTED MY RIGHT FOOT OFF THE BRAKE PEDAL. THE ENGINE STARTED AND IDLED AT A NORMAL 600 RPM OR SO. I CAREFULLY PUT IT INTO DRIVE SO I COULD GET OUT OF TRAFFIC. AT EACH SUBSEQUENT STOP, I WOULD PUT THE TRANSMISSION INTO NEUTRAL JUST IN CASE OF ANOTHER INCIDENT. I PROMPTLY DROVE STRAIGHT HOME WHICH FORTUNATELY WAS ONLY 2 MILES AWAY. I CHECKED THE FLOOR MAT TO SEE IF THE ACCELERATOR PEDAL COULD HAVE GOTTEN STUCK BUT THERE WAS PLENTY OF CLEARANCE. THE FLOOR MAT IS ANCHORED TO THE FLOOR SO DOESN'T MOVE. THIS IS THE FIRST TIME SOMETHING LIKE THIS HAS HAPPENED TO THIS OR ANY OTHER VEHICLE I'VE OWNED OR DRIVEN. *TR
Jun 01, 2014
SUSPENSION,POWER TRAIN
2 complaints
I NOTICED THAT MY SUV WAS STARTING TO RIDE A LITTLE ROUGH. A MONTH LATER IT STARTED TO RIDE A WHOLE LOT ROUGHER. I SAW THAT MY TIRES ON THE FRONT END WERE WEARING ON THE INSIDE TREAD. THEN THE WHOLE FRONT END STARTED TO SHAKE WHILE DRIVING. I TOOK IT TO A GATEWAY AND THEY TO LD ME THAT IT WAS MY TWO FRONT LOWER BALL JOINTS ON THE SUV WERE BAD AND NEEDED REPLACING. I DON'T UNDERSTAND WHY THE TRUCK WAS RIDING SO SMOOTH AND ALL OF A SUDDEN THE LOWER BALL JOINTS GO BAD. *JS
Apr 12, 2014
TL*THE CONTACT OWNS A 2004 EXPEDITION. WHILE DRIVING 25 MPH THE TORSION BAR SNAPPED UNDER THE VEHICLE AND THEN THE REAR AXLE PULLED THE DRIVE SHAFT FROM THE TRANSMISSION. THE VEHICLE WAS TOWED TO A AUTO REPAIR SHOP. THE DEALER NOR THE MANUFACTURER HAVE BEEN CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 104,000.
Dec 09, 2009
ENGINE AND ENGINE COOLING,VISIBILITY
2 complaints
THE REAR A/C ACTUATOR BEGAN MAKING A THUMPING NOISE AND THE REAR A/C NOW ONLY WORKS WHEN IT WANTS TO AND ALSO THE HEAT IN THE REAR. IF YOU TURN ON THE A/C SOMETIMES HEAT WILL COME OUT OF THE VENTS AND IF YOU TURN ON THE HEAT, SOMETIMES A/C WILL COME OUT OF THE VENTS. *TR
Nov 16, 2011
GAS MILEAGE 6 MPG CITY AND 11 MPG HIGHWAY. POWER WINDOWS MAKE A LOUD SCRATCHING SOUND WHEN OPERATED.*AK
Mar 08, 2004
EQUIPMENT
2 complaints
TL*-THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHENEVER SHE TURNED THE REAR AIR CONDITIONING UNIT ON, SHE COULD HEAR A LOUD BANGING NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THIS WAS A KNOWN FAILURE. THE CONTACT ALSO MENTIONED SHE EXPERIENCED THE SAME FAILURE A FEW YEARS AGO AND THE VEHICLE HAD THE REAR BLEND DOOR ACTUATOR REPLACED AT AN AUTHORIZED DEALERSHIP. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 134,000. UPDATED 10/20/10 *BF UPDATED 10/22/10
Jun 02, 2010
DT*: THE CONTACT STATED WHILE PERFORMING GENERAL MAINTENANCE ON THE VEHICLE, THE DEALER DETERMINED THE WHEELS DID NOT HAVE THE ADEQUATE TORQUE AND NEEDED TO BE TIGHTENED. THE CONTACT REFERRED TO THE OWNER'S MANUAL WHICH SHOWED A SUGGESTED TORQUE WEIGHT OF 114 POUNDS, BUT THE DEALER INSISTED THE TORQUE SHOULD BE 150 POUNDS. THE MANUFACTURER WAS ALERTED WHO INFORMED THE CONTACT THERE WAS A NHTSA TECHNICAL SERVICE BULLETIN #10008157, WHICH PROVIDED THE APPROPRIATE TORQUE WEIGHT SPECIFICATIONS. UPDATED 12/01/06. *JB
Oct 26, 2006
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,TIRES
1 complaint
The contact owns a 2004 Ford Expedition. The contact stated that the turn signals, the hazard lights, and the cigarette lighter had become inoperable. The TPMS warning light was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Mar 06, 2025
EXTERIOR LIGHTING
1 complaint
Just bought this truck I have no idea what has or has not been resolved, very poor lighting I noticed and there's a click noise coming from? It just clicks and clicks and clicks. Thanks
Jan 14, 2023
STEERING,POWER TRAIN,STRUCTURE
1 complaint
The contact owns a 2004 Ford Expedition. The contact stated while driving approximately 10 MPH, the vehicle lunged forward while depressing the accelerator pedal. The contact was unable to drive above 15 MPH because the vehicle became difficult to control. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the rear axle was fractured, the rear subframe was severely corroded, and the rear driver's side sway bar and rear differential were corroded. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 110,665.
Nov 21, 2022
POWER TRAIN,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE THE VEHICLE WAS PARKED, IT ROLLED DOWN AN INCLINE AND STRUCK A BOULDER AT THE END OF THE DRIVEWAY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 208,000.
Apr 09, 2018
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
1 complaint
CAN NOT DRIVE CAR POWER TRAIN AND ENGINE BLEW OUT DONT DRIVE DRIVE FAR ONLY IN MY CITY AND UP TO MAINTENCE AND ALL OF SUDDEN GIRLS STOP SHIFTING ONE DAY WHILE ON ROAD VERY SCARY HAD TO PULL OVER IN MIDDLKE OF INTERSECTION AFTER THT\AT DAY BOUGHT ANOTHER TRANSMISSION AND SAME THING HAPPENED DIDNT LAST MONTH SPENT SO MUCH MONEY ON TRANS THAT CANNOT AFFORD NEW AGIN
Oct 23, 2017
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
NHTSA ID #10017888/10018745/10023943/10004051/10010731/10012977/#10014086/10018069/10014100/10028736
Oct 23, 2017
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
MY VEHICLE, WITHOUT ANY WARNING AT ANY SPEED, INCLUDING HIGHWAY SPEEDS, SHUTS OFF COMPLETELY,WITHOUT ANY WARNING OR INDICATION THAT IT IS ABOUT TO DO THIS. ALWAYS ON A STRAIGHT ROAD WITH ALMOST A FULL TANK OF GAS. THE CAUSE A RELAY SWITCH WHICH IS SOLDIERED INTO THE MEMORY BOARD THAT CONTROLS THE VEHICLE'S BRAIN BOX THAT SHORTS OUT. AFTER DOING RESEARCH ON THE INTERNET, I AM BOTH SHOCKED AND DISGUSTED THAT THE NHSTA HAS NOT INVESTIGATED THIS FAULTY DESIGN BY FORD AND MADE THEM RECALL ALL OF THE 2003- 2008 EXPEDITIONS. YOU ONLY HAVE TO PULL IT UP ON YOU-TUBE OR GOOGLE TO SEE THE 1000'S UPON 1000S OF COMPLAINTS FROM EXPEDITION OWNERS CONCERNING THIS CONSTANT AND DANGEROUS PROBLEM, WHICH CLEARLY ENDANGERS EVERY EXPEDITION OWNER AND THEIR FAMILY. THE WORST PART OF THIS, THE FORD DEALERSHIPS WANT YOU TO SPEND $1000 OF DOLLARS NEEDLESSLY TO TRY AND DIAGNOSE THIS SAME, OLD PROBLEM, BEFORE THEY FINALLY DEAL WITH REPLACING THE ENTIRE FUSE BLOCK PANEL, JUST FOR THE RELAY SWITCH, WHICH IS THE CAUSE, THE SHORTING OUT RELAY SWITCH. THE INTERNET SHOWS AGAIN AND AGAIN, THAT THIS PROBLEM IS SO RAMPANT, THAT IT ISN'T IF IT HAPPENS, BUT WHEN, BECAUSE IT WAS A FAULTY AND DEFECTIVE DESIGN, WHICH ENDANGERS ALL EXPEDITION OWNERS MADE THESE YEARS. THE FAULTY FUSE BLOCK'S FUEL PUMP RELAY SWITCH BURNS OUT AND BETWEEN THAT AND THE THIN WIRES GROUNDING OUT UNDER THE HOOD, DRIVERS, UNSUSPECTINGLY ARE LEFT IN PANIC MODES ON THE HIGHWAY, SCRAMBLING TO GET OUT OF HARMS WAY, AS A RESULT OF YOUR VEHICLE TURNING OFF AT ALL SPEEDS, IE, 70 MPH. IMAGINE A SEMI IS BEHIND YOU AND YOU DON'T HAVE THE SAFE MEANS OF ESCAPING THE DANGEROUS PREDICAMENT YOU ARE NOW LEFT IN TO GET OVER TO THE SIDE OF THE ROAD? A RECALL IS NEEDED ASAP BEFORE TOO MANY PEOPLE ARE NEEDLESSLY KILLED AS A RESULT. EXPEDITION'S ARE FAMILY VEHICLE'S AND USUALLY HAVE LOTS OF CHILDREN IN THEM! THIS IS TOO DANGEROUS TO KEEP OVERLOOKING.
Jul 02, 2017
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE BATTERY, ENGINE, AND LOW OIL INDICATORS ILLUMINATED AFTER THE AIR BAG DEPLOYMENT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE PASSENGER SUSTAINED NECK INJURIES WHILE SEATED IN A CHILD SAFETY SEAT LOCATED IN THE REAR OF THE VEHICLE. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED UNDER COMPLAINT NUMBER: 170606882. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 149,904.
Jun 16, 2017
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC; HOWEVER, THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT MENTIONED THAT THE ALTERNATOR, BATTERY, TRANSMISSION, FUEL PUMP, AND FUEL BYPASS SWITCH WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
Feb 25, 2016
ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Aug 14, 2015
SUSPENSION,AIR BAGS
1 complaint
I BOUGHT FORD EXPEDITION WITH AIRBAGS SUSPENSION AND NOW IT'S BROKEN LIKEWISE AIR COMPRESSOR TOO WAS DAMAGES ,WHICH I DIDN'T KNOW OR ANY IDEA THEY SOLD ME THIS SUV, LOADED WITH THIS AIRBAGS SUSPENSION, IS IT LEGAL HERE IN HAWAII TO SOLD CARS OR SUV'S LOADED WITH AIRBAGS SUSPENSION ? *TR
Jul 03, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
WE HAVE HAD A DOWN POUR NOT LONG AGO ON SATURDAY. THE NEXT DAY AFTER USING THE EXPEDITION ONCE WHEN IT WAS TURNED OFF THE POWER LOCKS REPEATEDLY LOCK AND UNLOCK (WE HAD TO TAKE THE FUSE OUT TO GET IT TO STOP). THERE IS A CLICKING NOISE IN THE FUSE BOX/ON THE PASSENGER SIDE WHERE THE FUSE BOX IS LOCATED. WHEN THE LOCKS FUNCTION ON THEIR OWN WITH EVERY CLICK THE DASH LIGHTS FAINTLY FLICKER. WITH THE POWER LOCKS FUSE REMOVED THE DASH LIGHTS STILL FLICKER MAKING THE GAUGES JUMP WITH EVERY FLICKER. IT EVENTUALLY STOPS. I'VE READ ON MANY FORUMS OF THESE SIMILAR PROBLEMS. BUT FORD SEEMS TO TURN THE OTHER WAY WITH THESE REPORTED PROBLEMS. I'VE CALLED FORD ALREADY AND THERE IS NO RECALLS. ON THE FORUMS WITH THESE SIMILAR AND SAME ISSUES IT SAYS IT WAS DIAGNOSED AS A LEAK INTO THE FUSE BOX BY BAD MANUFACTURING WINDSHIELD SEALANT. SOME VEHICLES SEEM TO FUNCTION ON THEIR OWN EVEN AT NIGHT AND THERE HAD BEEN SOME THAT BURST INTO FLAMES AND THE LOSS OF THE VEHICLE WAS THE RESULT. THIS IS THE MANUFACTURER'S RESPONSIBILITY DUE TO FAULTY PUT TOGETHER AND PRODUCT CAUSING ELECTRICAL PROBLEMS WHEN WATER DRIPS DOWN INTO THE FUSE BOX. PLEASE HELP US! WE CANNOT AFFORD THE $1000'S OF DOLLARS FOR THIS PARTICULAR REPAIR THAT IS AN ONGOING ISSUE FOR MANY OTHER FORD EXPEDITION AND FORD F-150 AND FORD TAURUS VEHICLES!!! *TR
Dec 18, 2013
SUSPENSION,STRUCTURE,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
1 complaint
WAS DRIVING WHEN BRAKES WENT COMPLETELY OUT WHEN I WENT TO STOP AT A STOP SIGN. . CAUSE DUE TO RUST CORROSION . BRAKES GIVING OUT COULD HAVE CAUSED A FATAL CAR ACCIDENT . RUST HAS DAMAGED ALL BRAKE LINES AND FUEL LINES . RUST IS NOW MOVING UP THE VEHICLE. BRAKE LINES AND FUEL LINES SHOULD HAVE A PROTECTED COATING OR MADE WITH A NON CORROSION METAL. I HAD NO IDEA THAT MY BRAKE LINE WAS RUSTED OUT TILL MY BRAKES GAVE OUT. THESE VEHICLE NEED TO BE RECALLED AND HAVE NEW LINES. ALSO HAVE A PROTECTED COATING APPLIED UNDER THE VEHICLE TO STOP RUST. VERY VERY DANGEROUS DRIVING AROUND NOT KNOWING THAT YOU HAVE RUST UNDER YOUR VEHICLE EATING AWAY AT YOUR BRAKE LINES AND FUEL LINES. *TR
Oct 17, 2013
WHEELS
1 complaint
TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, HE NOTICED A LOUD VIBRATION COMING FROM THE REAR OF THE VEHICLE. THE WAS VEHICLE TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT BOTH REAR WHEEL HUB ASSEMBLIES WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. *TR
Mar 19, 2013
FUEL SYSTEM, OTHER
1 complaint
2004 FORD EXPEDITION SHUTS DOWN RANDOMLY ON HIGHWAY AT SPEEDS OF 50- 70 MPH. FIRST TIME FEB 2011, NUMEROUS TIMES SINCE. HAVE MANAGED TO GET TO SHOULDER OF HIGHWAY EACH TIME. NO LIGHTS COME ON THE DASH UNTIL THE KEY IS TURNED OFF. EACH TIME THE KEY CAN BE TURNED BACK ON AND THE VEHICLE STARTS. IT MAY THEN RUN 1 OR TWO MILES AND SHUT DOWN AGAIN OR IT MAY GO A WEEK OR MORE BEFORE SHUTTING DOWN. LAST WEEK IT SHUT DOWN 4 TIMES IN 12 MILES. ON THE RETURN TRIP, IT DID NOT SHUT DOWN AT ALL. THE VEHICLE HAS BEEN IN THE SHOP OFF AND ON FOR 6 WEEKS, THEY CAN FIND NO PROBLEM, THERE ARE NO DIAGNOSTIC CODES. WE AT FIRST THOUGHT IT WAS A FUEL PUMP PROBLEM, BUT FUEL PUMP PRESSURE IS PERFECT. I NOW THINK IT MAY BE THE FAIL-SAFE THAT IS SHUTTING THE ENGINE DOWN. THIS IS VERY DANGEROUS WHEN THE CAR SHUTS DOWN ON THE INTERSTATE HWYS IN HOUSTON. I AM NOW AFRAID TO DRIVE THE CAR. FORD MOTOR CO SHOULD FIX THIS PROBLEM, THEIR DEALER SHOPS DON'T HAVE A CLUE ABOUT WHAT TO DO BECAUSE THE PROBLEM DOES NOT SHOW UP ON THEIR EQUIPMENT. HELP! *TR
Apr 16, 2011
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
TL*THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT TURNED THE ENGINE OFF AND EXITED THE VEHICLE. SUDDENLY, A FAN BLOWING NOISE CAME FROM UNDERNEATH THE HOOD AREA AND THE INTERIOR LIGHTS BLINKED CONTINUOUSLY. THE ENGINE WAS RESTARTED AND TURNED OFF. HOWEVER, THE FAILURE CONTINUED TO OCCUR. WHEN THE BATTERY CABLE WAS DISCONNECTED THE FAILURES STOPPED. THE FAILURES OCCURRED UNDER RAINY CONDITIONS ON SEVERAL SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO WATER LEAKING INTO THE SMART JUNCTION BOX APART OF THE ELECTRICAL SYSTEM. THE CONTACT SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/16/10 *CN THE CONSUMER STATED THE FAILURE HAS BEEN CORRECTED, EVEN THOUGH SHE HAD TO PAY OUT OF POCKET. UPDATED 07/22/10*JB
May 19, 2010
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY ADVANCE TRAC LIGHT WAS INTERMITTENTLY ON, NOW IT IS ON CONSTANT, THE VEHICLE EVEN SHIFTS INTO 4X4 WHEN IT IS NOT NEEDED (DRY ROADS). *TR
Mar 17, 2010
SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY 2004 FORD EXPEDITION HAS HAD A PROBLEM SINCE WE BOUGHT IT FROM THE DEALER. THE ADVANCETRAC WILL ENGAGE ON DRY SURFACES AND SMOOTH ROADS. IT WILL HAPPEN ANYTIME OF YEAR WHEN THE ROAD IS DRY AND SHOULD HAVE NO REASON FOR TURNING ON. I ALMOST CRASHED OCTOBER 31 2007, THE ABS TURNED ON AND I COULD NOT STEER, I SLOWLY CAME TO A STOP IN ON THE WRONG SIDE OF THE ROAD. IT WAS HARD TO STOP WHILE THE ABS WAS STILL ENGAGED THE WHOLE TIME. I THEN TURNED OFF THE ADVANCETRAC AND I DROVE RIGHT TO THE DEALER AND TOLD THEM TO FIX IT. I HAVE TAKEN THIS CAR IN MANY TIMES TO PHIL LONG FORD THEY COULD NEVER GET THE CAR TO ENGAGE FOR THEM. IT HAS HAPPENED MORE THAN I EVER WANT TO COUNT. THEY HAVE REPLACED A COUPLE OF DIFFERENT THINGS BUT IT STILL HAS THIS PROBLEM. THANK YOU FOR YOUR TIME!! *TR
Feb 24, 2010
SUSPENSION,TIRES
1 complaint
PERFORM FOUR WHEEL ALIGNMENT. NOW I'M TOLD THAT THE FRONT END BARS ARE BENT AND THE CAMBER OUT OF SPEC. HAD TRUCK FOR THREE YEARS AND ONLY REPAIR IS FROM BEER HIT RIGHT FRONT. DEALER TELL ME THAT IT FROM POT HOLDS IN THE STREET. *TR
Dec 16, 2009
STRUCTURE,UNKNOWN OR OTHER
1 complaint
TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. THE PAINT NEAR THE FRONT HOOD, THE REAR LIFT GATE, THE DOOR LATCH AND THE WIND-SHIELD WIPER HAS CORRODED. THE VEHICLE HAS NOT BEEN INSPECTED OR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE CURRENT MILEAGE WAS 93,000. UPDATED 11/12/09 *CN THE CONSUMER STATED THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THE VEHICLE IS STORED IN A GARAGE OVERNIGHT. UPDATED 11/17/09.*JB
Oct 14, 2009
ENGINE AND ENGINE COOLING,VISIBILITY,STRUCTURE
1 complaint
TL*THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT THERE WAS INADEQUATE SEALANT ON THE FRONT WINDSHIELD. IN RAINY CONDITIONS, WATER WOULD LEAK INTO THE VEHICLE. IN ADDITION, WHEN THE WINDSHIELD WIPER UNIT WAS ACTIVATED, THE WINDSHIELD CLEANER WOULD ALSO LEAK INTO THE VEHICLE. THE CONTACT COULD HEAR A CRACKLING SOUND COMING FROM THE DASHBOARD. ALL THE DIGITAL COMPONENTS ON THE INSTRUMENT PANEL BECAME INOPERABLE DUE TO THE LEAK IN THE FRONT WINDSHIELD. THE DEALER STATED THAT THE WINDSHIELD COULD BE RESEALED AT THE COST OF LESS THAN $100. IF THE WINDSHIELD NEEDED TO BE REPLACED, IT WOULD COST OVER $200. THERE WERE NO RECALLS FOR THE FAILURE. ON A SEPARATE OCCASION, THE ENGINE STARTED ON ITS OWN. THE VIN WAS UNABLE TO BE ACCEPTED BY THE SYSTEM. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 97,000. UPDATED 04-20-09 *BF UPDATED 04/24/09.*JB
Apr 06, 2009
AIR BAGS,EQUIPMENT
1 complaint
AN ACCIDENT HAPPEND JULY 18TH TO MY BROTHER AND HIS SON WITH A 2004 FORD EXPEDITION SAUDI ARABIA REGISTRATION HERE IN JORDAN IN AMMAN CITY, FLIPPID OVER FEW TIMES ON THE ROAD , BUT WITH LIABILITY INSSURANCE ONLY ( FORCED MANDATORY INSURRANCE ENTERING JORDAN ) AND THE AIR BAG DID NOT COMEOUT. IS THERE ANY CHANCE TO COMPLAIN AGAINST FORD MOTORS BECAUSE OF THE AIR BAG DID NOT COME OUT. *TR
Aug 13, 2008
SERVICE BRAKES, HYDRAULIC,WHEELS
1 complaint
ON 6/22, THE RIGHT WHEEL BEARING ASSEMBLY FAILED WHILE TRAVELING ~20 MPH. AS A RESULT, A FIRE OCCURRED. I PUT THE FIRE OUT IN OUR DRIVEWAY AT HOME WITH A WATER HOSE. SIGNIFICANT DAMAGE OCCURRED TO THE RIGHT WHEEL ASSEMBLY, BEARING HOUSING, 1/E AXLE, ROTOR, CALIPER, BRAKE PADS, EMERGENCY BRAKE, ETC...LUCKILY, WERE CLOSE TO HOME AND WERE NOT TRAVELING 70 MPH. NO OTHER VEHICLES WERE INVOLVED AND THERE WERE NO INJURIES AS MY WIFE AND I WERE ABLE TO GET ALL OF OUR CHILDREN OUT OF THE EXPEDITION SAFELY. OUR EXPEDITION IS A 2004. *TR
Jun 30, 2008
STRUCTURE,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2004 FORD EXPEDITION. THE CONTACT STATED THAT THE RADIO LIGHT HAS BEEN ILLUMINATING INTERMITTENTLY FOR THE PAST YEAR. CURRENTLY, IT HAS TURNED COMPLETELY OFF AND THE ODOMETER LIGHT ILLUMINATES INTERMITTENTLY EVERY OTHER DAY. THE CONTACT STATED THAT DURING THE ENTIRE WINTER SEASON, WHEN SHE WOULD CLOSE THE TWO PASSENGER DOORS, THEY WOULD POP BACK OPEN. SINCE THE WEATHER HAS WARMED UP, THE DOORS ARE CLOSING AND STAYING CLOSED MORE OFTEN. SHE ALSO STATED THAT THE CHECK ENGINE LIGHT ILLUMINATES AND WAS TOLD THAT THIS WAS DUE TO THE FUEL INJECTION. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 113,000 AND FAILURE MILEAGE WAS 70,000.
May 23, 2007
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
REAR A/C ACTUATOR SUDDENLY FAILED WITH NO WARNING. ABS LIGHT CAME ON AND DEALERSHIP SAID THAT AN ANIMAL CHEWED THROUGH THE WIRES TO THE ABS COMPUTER, WHICH WAS ODD BECAUSE I LIVE IN THE CITY OF LOS ANGELES WHERE THIS WAS UNHEARD OFF. COST ME $688 AND THE ABS LIGHT REMAINED ON. I DON'T EVEN HAVE PROOF THAT THEY DID ANYTHING. TRANSMISSION STOPPED SHIFTING INTO OVERDRIVE. DEALERSHIP SAID THAT THE ABS COMPUTER NEEDS TO BE REPLACED. COST ME $450. ABS LIGHT WENT OFF, BUT TRANSMISSION STILL DOESN'T SHIFT INTO OVERDRIVE. DEALERSHIP NOW SAYS THAT MY OVERDRIVE BAND IS WORN. THEY QUOTED ME $3,300 TO FIX. I HAVE ALSO HAD 3 BREAK JOBS WHICH COST $600 A PIECE PERFORMED IN LESS THAN 3 YEARS. WHICH I NEVER HAD THIS PROBLEM WITH ANY VEHICLE I' EVER OWNED. THIS TRUCK IS ONLY 3 YEARS OLD AND HAS HAD A TREMENDOUS AMOUNT OF EXPENSIVE PROBLEMS.*AK
May 15, 2007
STEERING,POWER TRAIN
1 complaint
TL*- THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE PARKING THE VEHICLE THE GEAR SHIFT SHEARED OFF FROM THE STEERING COLUMN. NO EXCESSIVE FORCE WAS APPLIED TO THE GEAR SHIFT WHILE ATTEMPTING TO SHIFT FROM REVERSE POSITION TO PARK. THE VEHICLE WAS TOWED TO THE DEALER, AND THEY INFORMED HIM OF THE REPAIR COST. THE CONTACT STATED THAT THERE WAS A DEFECT IN THE GEAR SHIFT. THE CONTACT STATED THAT THE DEALER INDICATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. *AK
Feb 02, 2007
TIRES,SEATS
1 complaint
2004 FORD EXPEDITION; HAD ORIGINAL TIRES PUT BACK ON VEHICLE AFTER HAVE AUTHORIZED TIRES REMOVED. FACTORY TIRES HAD APPROXIMATELY 300 MILES ON THEM. SEVERE VIBRATION IN FRONT END OF CAR BEFORE AND AFTER FACTORY TIRES WERE REINSTALLED. PAID TO HAVE TWO 4-WHEEL ALIGNMENTS, BALANCING ON BOTH SETS OF TIRES (FACTORY AND FORD AUTHORIZED UPGRADES) IN TWO MONTHS. FORD COULD NOT FIND ANY ISSUES WITH THE FRONT END OF THE VEHICLE". VIBRATION EXISTS WITH LESS THAN 1000 TOTAL MILES ON THE FACTORY TIRES. WAS TOLD THAT THEY COULD NOT BE BALANCED AND THAT I NEEDED TO CONTACT THE MANUFACTURER. SECOND INCIDENT IS: THE LEATHER MATERIAL ON THE SEATS HAS CRACKED AND HARDENED. WHEN SITTING, IT BEGINS TO POKE AND SCRATCH AND CAUSE IRRITATION TO THE SKIN. FORD WILL REPLACE PART OF THE LEATHER, BUT REFUSES TO REPLACE ALL OF IT BECAUSE "THE DAMAGE IS NOT BAD ENOUGH". *NM
Nov 14, 2006
FUEL SYSTEM, GASOLINE
1 complaint
DT*: THE CONTACT STATED A PIECE OF TIRE RUBBER LYING IN THE ROAD PUNCTURED A HOLE IN THE FUEL TANK. THE PLASTIC FUEL TANK WAS LOCATED UNDERNEATH THE DRIVER'S SIDE FRONT AND REAR PASSENGER SEAT. THERE WAS NO COVER TO PROTECT DEBRIS FROM HITTING THE TANK. THE DEALERSHIP WAS NOTIFIED. THE PLASTIC TANK HANGS BELOW THE FRAME ABOUT 3 TO 4 INCHES. UPDATED 08/25/06. *JB
Aug 03, 2006
SERVICE BRAKES, HYDRAULIC,STRUCTURE
1 complaint
MY LETTER TO PAOLI FORD TO: PAOLI FORD 3/18/06 ATTN. GENERAL MANAGER RE: 2004 E.B. EXPEDITION PURCHASED 3/04 PROBLEMS: DOOR RATTLES, BRAKE FAILURE NO FORD PRODUCT TO DATE HAS REQUIRED AS MANY SERVICE CALLS AS THIS 2004 EXPEDITION. THE DOOR RATTLES HAVE NEVER BEEN TOTALLY FIXED AFTER7 ATTEMPTS. I BELIEVE THAT THERE IS A DESIGN FLAW IN THE ADVANCE TRAC SYSTEM THAT HAS CAUSED A BRAKE FAILURE ON TWO OCCASIONS. I DO NOT INTENT TO WAIT AROUND FOR A THIRD TIME. LAST SUMMER, I WAS TRAVELING AT APPROXIMATELY 50 M.P.H. WHEN APPROACHING A LIGHT IN HEAVY TRAFFIC. THE BRAKES FAILED. THE PEDAL PULSATED AS IF I WAS ON ICE, BUT THE PAVEMENT WAS PERFECTLY DRY. I AVOIDED A MASSIVE REAR END COLLISION BY TAKING EVASIVE ACTION, AND DRIVING OVER A BERM. THE BRAKES ACTED AS IF THEY HAD ABOUT 10 % OF THEIR STOPPING POWER. WHEN I CALLED THE SERVICE DEPARTMENT AT PAOLI FORD, THEY SUGGESTED I RESTART THE VEHICLE AND TURN OFF THE ADVANCED TRAC BUTTON. THIS DID RESTORE THE BRAKES. I DROPPED THE TRUCK OFF AND THEY REPLACED SOME YAW SENSOR PARTS UNDER WARRANTY, AND DECLARED IT SAFE TO DRIVE. THIS SAME BRAKE FAILURE HAS NOW HAPPENED AGAIN! THE MESSAGE CENTER INDICATED 2 ADVTRAC FAULTS, BUT THE SERVICE DEPARTMENT SAYS THAT THE FAULT CODES SCROLLED OFF THE SYSTEM BY THE TIME THEY WERE ABLE TO TEST IT. THEY SUGGESTED THAT I DRIVE IT UNTIL THE BRAKES FAIL AGAIN. I WILL NOT SUBJECT MY FAMILY TO THE DANGER OF THIS SITUATION AGAIN! I DO NOT INTENT TO WAIT AROUND FOR THE NEXT TIME THE BRAKES FAIL. FORD HAS DESIGNED THEIR TRACTION CONTROL SYSTEM TO REMOVE BRAKING POWER WHEN THERE IS A POTENTIAL ROLLOVER. HOWEVER, WHEN THERE IS A PROBLEM WITH THE YAW SENSOR, IT CAN REMOVE THE BRAKING POWER WHILE TRAVELING STRAIGHT ON A DRY ROAD. FORD HAS ELIMINATED ROLLOVER LAWSUITS, BUT CAUSED A BRAKE FAILURE IN THE PROCESS. *JB
Mar 29, 2006
PARKING BRAKE,POWER TRAIN
1 complaint
HUMMING COMING FROM BOTTOM OF VEHICLE (REAR AXLE). KNOCK IS ALSO HEARD WHEN COMING TO STOP IN SAME AREA (REAR AXLE). DEALER REPLACED GEARS AND COMPONENTS MAY 2005. GOT VEHICLE BACK BUT KNOCK WAS LOUDER, FOUND OUT THAT NEEDED THE CORRECT SHIMS TO PREVENT PROBLEM. WAITED FOR PARTS FOR 3-4 WEEKS. DEALER SAID FORD WILL NOT REPLACE THE ENTIRE AXLE ONLY REPLACE COMPONENTS. FORD SERVICE LOG SHOWS "REPAIR REAR AXLE AS PER TSB 050618". BUT PROBLEM STILL PRESENT. WAITING ON PARTS AGAIN. AS OF OCTOBER 10, 2005, HAVE HAD DEALER TRY TO FIXED PROBLEM THREE (3) TIMES. NOW MY PARK BRAKE DOES NOT WORK, DEALER SAID NEED TO GET PARTS IN TO FIX BOTH PROBLEMS (AXLE AND BRAKE) AT SAME TIME. BUT I WILL TAKE BACK TO DEALER TO FIX PARK BRAKE EVEN IF AXLE PARTS ARE NOT AVAILABLE. *NM
Oct 04, 2005
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
AIR BAG/BRAKES FAILED. 2004 FORD EXPEDITION. AT 28500 MILES BRAKES AND ROTOR WAS REPLACED ALONG WITH THE CLUTCHES IN THE REAR TWO WEEKS LATER THIS ACCIDENT. NOISE WAS STILL HEARD IN THE REAR AFTER THE REPAIR. CAR WAS TOTALED. *NM
Aug 03, 2005
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
WHILE DRIVING AT ANY SPEED STEERING VIBRATES VIOLENTLY. DEALER STATES THE STEERING ROD MALFUNCTIONED. *AK ALL 4 WHEELS WERE BALANCED, HOWEVER STEERING WHEEL IS STILL VIBRATING AND NOISY. BLUE SMOKE FROM EXHAUST. NO PROBLEM FOUND. ALL WINDOWS SLOW TO GO DOWN AND SQUEAKS. NO PROBLEM FOUND. ABNORMAL STARTING. ENGINE FAN NOISY. DEALER FOUND NORMAL OPERATION. CLANKING NOISE IN STEERING COLUMN. LOWER STEERING SHAFT WAS REPLACED. *TT
Mar 15, 2005
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
BOTH ROOF AIR BAGS INADVERTENTLY DEPLOYED WHILE DRIVING ON THE HIGHWAY AT 65 MPH, UNDER NORMAL WEATHER/DRIVING CONDITIONS. THE CRUISE CONTROL WAS ENGAGED WHEN THE FAILURE OCCURRED. THE CRUISE CONTROL DISENGAGED ITS' SELF SEVERAL TIMES PRIOR TO THE FAILURE. TOOK THE VEHICLE TO THE DEALER, WHERE THEY TUCKED THE AIR BAGS, AND THE CONSUMER CONTINUED TO TRAVEL. MANUFACTURER STATED THEY WILL REPAIR IF A DEFECT IS FOUND.*AK CRUISE CONTROL DID NOT WORK AT TIMES ON THE CONSUMERS VEHICLE. *TC
Mar 02, 2005
AIR BAGS,WHEELS
1 complaint
UPON COMING OUT OF THE DRIVEWAY AND DRIVING 5 MPH TO 10 MPH AIR BAGS DEPLOYED, AND FRONT DRIVER'S WHEEL DISENGAGED. CONSUMER CONTACTED THE DEALER.BUT PROBLEMS RECURRED. *AK
Dec 20, 2004
POWER TRAIN,EQUIPMENT
1 complaint
MY CAR WOULD NOT GO INTO REVERSE AND LOST FULL SPEED PRESSURE ON THE HIGHWAY, NEARLY CAUSING A VERY BAD ACCIDENT. *AK
Oct 04, 2004
STEERING,TIRES
1 complaint
WHILE DRIVING STEERING WHEEL STARTED SHAKING UNCONTROLLABLY INSIDE OF THE VEHICLE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT RACK AND PINION STEERING AND TIRES NEEDED TO BE REPLACED. CONSUMER INFORMED MECHANIC THAT THE PROBLEM RECURRED, AND HAD NOT BEEN RESOLVED. *AK
Sep 01, 2004
ENGINE AND ENGINE COOLING,AIR BAGS,TIRES
1 complaint
INTERMITTENTLY WHEN THE VEHICLE WAS PUT INTO DRIVE, IT STALLED. ALSO, AIR BAG WARNING AND TIRE PRESSURE LIGHTS CAME ON. DEALERSHIP PROVIDED NO ASSISTANCE.*AK
Jun 24, 2004
SERVICE BRAKES, AIR,VEHICLE SPEED CONTROL
1 complaint
ON SUNDAY, 3/14/2004, I WAS DRIVING MY 2004 FORD EXPEDITION ON DRY PAVEMENT WHEN THE VEHICLE BEGAN TO SHAKE WITH ACCELERATION (15-20 MPH). I CHECKED TO BE SURE THERE WERE NO FLAT TIRES AND PROCEEDED. ONCE THE VEHICLE WAS UP TO 45-50 MPH I ATTEMPTED TO BRAKE AND THE VEHICLE'S BRAKES DID NOT PROPERLY RESPOND. THE BRAKE PEDAL BEGAN TO VIBRATE AND SHAKE BUT THE VEHICLE DID NOT SLOW DOWN. I APPLIED THE BRAKES HARDER AND THE VEHICLE CAME TO A SLOW STOP. ONCE THE VEHICLE STOPPED A WARNING BUZZER SOUNDED AND THE VEHICLES MESSAGE CENTER STATED "CHECK ADVTRAC". THE ADVTRAC FEATURE DISABLED AND I WAS ABLE TO DRIVE THE VEHICLE HOME SAFELY. THE NEXT DAY, (TODAY 3/15/04), I DROVE THE VEHICLE TO THE FORD DEALERSHIP WITHOUT EVENT. THE DEALERSHIP HAD NO IDEA WHAT THE PROBLEM WAS BUT STATED THEY WOULD CONTACT FORD AND LET ME KNOW. THIS EVENT TOOK PLACE ON A CLEAR PAVED DRY FLAT ROAD. FORTUNATELY, THERE WERE NO OTHER CARS IN MY PATH OF TRAVEL. HAD THERE BEEN, A COLLISION WOULD HAVE OCCURRED DUE TO THE FAILURE OF THE BRAKING SYSTEM. THE VEHICLE HAS 2014 MILES AND THE VIN IS [XXX]. THE VEHICLE WAS BEING OPERATED IN THE "2HIGH" MODE. THIS IS A SERIOUS SYSTEM FAILURE RELATED DIRECTLY TO THE ADVTRAC SYSTEM. *AK UPDATE 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 15, 2004
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
WHEN COMING OFF A RAMP AND MERGING INTO ONCOMING TRAFFIC THE ACCELERATOR BECAME STUCK. THE DRIVER HAD TO SLAM ON THE BRAKES AND PLACE THE TRANSMISSION INTO NEUTRAL. AT 1,470 MILES WHILE PULLING INTO THE DRIVEWAY THE TRUCK SUDDENLY STOPPED ACCELERATING AND WOULD ONLY GO IN REVERSE. THE AUTOMATIC TRANSMISSION PISTON HAD DISINTEGRATED. *JB *SC
Feb 26, 2004
Where to Find VIN for Problems Check
To check for problems and complaints on your 2004 FORD Expedition, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2004 FORD Expedition 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2004 FORD Expedition Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2004 FORD Expedition dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your FORD dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2004 FORD Expedition have?
The 2004 FORD Expedition currently has 295 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2004 FORD Expedition?
The most common problems reported for the 2004 FORD Expedition are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2004 FORD Expedition problem data come from?
All problem and complaint data for the 2004 FORD Expedition comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2004 FORD Expedition?
You can report safety problems with your 2004 FORD Expedition directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2004 FORD Expedition VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2004 FORD Expedition reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2004 FORD Expedition. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
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