2011 FORD Expedition Problems

Complaints Reported

Complaints by Component

POWER TRAIN

14 complaints

So my 2011 expedition has a lead frame problem it is stuck in 4th gear and all the warning lights are on associating the lead frame. The shop I left told me it Is the lead frame. The problem is the ford f150 with the exact same transmission as mine has a recall for that exact part. But no recall on the expiration with the exact same transmission as mine. This is a safety problem as it is stuck in fourth gear and completely unsafe to drive. This is a ford factory problem and needs to be addressed before it gets someone gravely injured of killed I talked with ford and they sY since there is no recall there is nothing they can do I've beennout a vehicle for 2 weeks already and now they say they have no clue when they can find the part. So I'm just out a vehicle that I payed thousands of dollars for. This is Unacceptable as I need the vehicle to get to work I don't know if this will help but I have to try something. There should be a recall on the expeditions as well

May 08, 2024

ON DECEMBER 12, 2017, WHILE TRAVELING AT 75 MPH ON THE INTERSTATE WITH THE CRUISE CONTROL SET, THE VEHICLE SURGED FORWARD. WITHIN SECONDS FOLLOWING THE SURGE, THE VEHICLE UNEXPECTEDLY DOWNSHIFTED CAUSING LOSS OF CONTROL AND NEARLY A ROLL OVER ACCIDENT. THE VEHICLE WOULD NOT MOVE IN ANY GEAR. TURNING THE VEHICLE OFF AND ON 2 TIMES ALLOWED THE VEHICLE TO MOVE AGAIN. THE DEALER REPLACED THE CONTROL MODULE IN THE TRANSMISSION AS A RESULT. MY COST WAS $100 SINCE WE STILL HAVE AN ACTIVE WARRANTY.

Feb 18, 2019

WHILE MY WIFE WAS DRIVING ON THE INTERSTATE WITH THE CRUISE CONTROL SET AT 78MPH, THE REAR TIRES ON OUR 2011 EXPEDITION SUDDENLY LOCKED UP, SKIDDING THE TIRES AND CAUSED THE VEHICLE TO FISHTAIL SHE HAD NO CONTROL OF STEERING OR ACCELERATION. WHEN THE VEHICLE REACHED APPROXIMATELY 35MPH THE TIRES RELEASED AND SHE WAS ABLE TO STEER INTO THE MEDIAN. AT THIS POINT, SHE COULD NOT MOVE THE VEHICLE. THERE WAS A PICTURE OF A WRENCH ON THE DASHBOARD. WHEN SHE WAS COMPLETELY STOPPED, SHE PUT THE VEHICLE IN PARK AND SAT FOR A FEW MINUTES. SHE THEN ATTEMPTED TO PUT THE VEHICLE IN DRIVE, BUT SHE HAD NO POWER. THE VEHICLE WAS RUNNING, BUT SHE WAS UNABLE TO ACCELERATE IN DRIVE OR REVERSE. SHE HAD TO CALL FOR A TOW TRUCK. AFTER THE VEHICLE WAS TOWED HOME, I GOT IN IT AND STARTED IT, THEN NOTICED THE TRACTION CONTROL LIGHT ON. I TURNED THAT LIGHT OFF ON THE DASHBOARD, AND WAS ABLE TO DRIVE WITHOUT ANY PROBLEM. I DROVE IT TO A FORD DEALER, AND ALL THE MECHANIC COULD FIND WAS THAT THE REAR STRUTS WERE WORN OUT. THE MECHANIC TOLD ME THAT OUR VEHICLE DID NOT THROW ANY HARD CODE, ONLY A SOFT CODE. HE SAID WE ARE BASICALLY DRIVING COMPUTERS NOW WITH ALL THE TECHNOLOGY. FORD MOTOR COMPANY INFORMED ME THAT THERE IS NO RECALL ON OUR VEHICLE, ONLY THE 2012 MODEL THAT HAS THE SAME ISSUE. AFTER TALKING WITH TWO DIFFERENT PEOPLE AT FORD MOTOR COMPANY, I WAS TOLD SORRY, IT IS NOT UNDER RECALL AND THERE IS NOTHING WE CAN DO. UPON INVESTIGATING FURTHER, WE FOUND OUT MY WIFE'S EXPEDITION WAS MANUFACTURED AT THE SAME PLANT IN KENTUCKY, MADE IN THE SAME YEAR AS THE RECALLED VEHICLES BUT 4 MONTHS EARLIER, AND HAS THE SAME TRANSMISSION (6R80) AS THE RECALLED 2012 EXPEDITIONS THAT STARTED PRODUCTION IN AUGUST OF 2011. HOPE NHTSB CAN INVESTIGATE BECAUSE WE CAN'T GET ANYWHERE WITH FORD.

Sep 27, 2018

I WAS TRAVELING AT ABOUT 70 MPH WITH CRUISE CONTROL ON WHEN THE VEHICLE SUDDENLY DOWNSHIFT TWICE (FROM 6TH GEAR TO I THINK 3RD THEN 1ST GEAR) AND THE RPMS RED LINED CAUSING THE VEHICLE TO JERK AND SLOW DOWN RAPIDLY. I LOST ALL ACCELERATION POWER AND WAS BARELY ABLE TO MAKE IT TO THE SHOULDER OF THE HIGHWAY. I COULD NOT GET ANY ACCELERATION IN ANY GEAR ONCE I WAS PULLED OVER. I TURNED THE VEHICLE OFF AND BACK ON AND IT WORK LIKE NOTHING EVER HAPPENED.

Jun 11, 2018

WHEN SLOWING DOWN AND SHIFTING FROM SECOND TO FIRST THE TRANSMISSION MAKES A LOUD STUTTERING NOISE EVERY TIME. THIS IS NOT A NORMAL NOISE A TRANSMISSION SHOULD MAKE. THIS IS A SAFETY CONCERN THAT FORD NEEDS TO FIX IN NEW AND OLDER MODELS. THIS IS A VERY COMMON ISSUE PEOPLE ARE REPORTING ON THE INTERNET WITH FORDS AROUND THIS YEAR. MANY HAVE HAD THIS BEGIN TO OCCUR AROUND ONLY 25K MILES.

Jan 20, 2017

+ 9 more complaints for this component

STRUCTURE

9 complaints

DRIVERS RETRACTABLE RUNNING BOARD MALFUNCTIONS GOING UP AND EXTENDING. THE RUNNING BOARD HAS STOPPED MIDWAY DURING EXTENSION AND HAVE CAUSED OCCUPANTS TO FALL DUE TO THE RUNNING BOARD SUDDENLY COLLAPSING TO NORMAL HEIGHT WITH WEIGHT OF THE OCCUPANT ON THE RUNNING BOARD. RETRACTION OF THE RUNNING BOARDS IS ROUGH AND MAY TAKE SEVERAL ATTEMPTS TO RETRACT. THE VEHICLE IS WELL MAINTAINED BY THE DEALERSHIP. THERE ARE NO LUBRICATION POINTS TO ENABLE MAINTENANCE OF THE RUNNING BOARDS. AT THIS TIME THE RUNNING BOARDS ARE TURNED OFF AND ARE IN THE RETRACTED POSITION. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY ON A STREET OR PARKING LOT AND THE DRIVER AND LEFT PASSENGER DOORS ARE OPENED/CLOSED FOR ENTERING OR EXITING THE VEHICLE. THIS ONLY HAPPENS TO DRIVER SIDE RUNNING BOARD. THIS PROBLEM HAS BEEN ON-GOING FOR THE PAST YEAR. THE DEALERSHIP HAS USED A SPRAY LUBRICANT ON THE HINGES OF THE RUNNING BOARD BUT IT IS A SHORT TERM FIX FOR A LONG TERM ISSUE. THERE HAS BEEN NO DAMAGE TO THE RUNNING BOARDS, NO ADJUSTMENT TO THE RUNNING BOARD MOTOR OR MECHANISM. THE RUNNING BOARD MOTOR APPEARS TO OVER OR UNDER TRAVEL AND DOES NOT MOVE THE RUNNING BOARD TO THE CORRECT LOCATION IN THE MOVEMENT CYCLE. *TR

Jun 09, 2020

WINTER 2019, PASSENGER SIDE DOOR WOULD NOT STAY CLOSED. APPEARS TO ONLY HAPPEN WHEN TEMPERATURES ARE BELOW FREEZING. STARTED TO HAPPEN ON DRIVERS SIDE A DAY LATER. I'VE NOTICED WATER INSIDE ON THE SILL PLATE OF THE VEHICLE AFTER IT RAINS. I SUSPECT WATER IS MAKING IT'S WAY INTO THE DOOR. THE ISSUE HAS RETURNED. TRIED TO GET WARRANTY REPAIRS FROM ORIGINAL DEALERSHIP BUT HAS GONE UNANSWERED. APPEARS THIS IS A KNOW ISSUE AND REPAIRS ARE COVERED BY AN EXTENDED WARRANTY. WHICH I DID NOT GET. WORKING WITH BBB AND FORD CORPORATE ON THAT ISSUE. THE PASSENGER DOOR WAS NOT FIXED EITHER.

Dec 10, 2019

ALUMINUM LIFT GATE PAINT IS CRACKING AND PEELING SIMIAR TO ALL OTHER YEARS OF EXPEDITION. PREVIOUS AND POST YEARS CONTINUE TO HAVE THE SAME ISSUE. NOT A FLUKE OR ONE OFF IN PAINT PREPARATION DEFECTS.

Apr 09, 2019

ON 8/21/17, THE LATCHING BACK WINDOW OF OUR 2011 FORD EXPEDITION BLEW OUT WHILE MY HUSBAND WAS PARKING ON A PRIVATE LOT. WE DID NOT HIT ANYTHING, AND THE GLASS BLEW OUT, NOT IN. FORTUNATELY NO ONE WAS IN THE PATH OF THE FLYING GLASS. FORD REFUSES TO REIMBURSE US FOR ITS REPLACEMENT.

Sep 19, 2017

THE PAINT FINISH ON THE REAR LIFTGATE HAS SEVERAL "BUBBLING" AREAS AND HAS STARTED TO FLAKE OFF IN SEVERAL AREAS. THIS ISSUE WAS FIRST NOTICED WHEN THE VEHICLE WAS LESS THAN 5 YEARS OLD. THERE HAS NEVER BEEN ANY PHYSICAL DAMAGE TO THIS AREA NOR HAS IT BEEN REPAINTED. I HAVE RESEARCHED ONLINE AND DISCOVERED THAT THIS WAS DUE TO A CONTAMINANT AT THE PAINT FACILITY FOR THESE VEHICLES AT THE TIME, IS A VERY COMMON PROBLEM FOR THESE MODEL YEARS, AND THAT FORD REFUSES TO TAKE RESPONSIBILITY OR ISSUE A RECALL TO HAVE THIS ISSUE REPAIRED. WHEN I CONTACTED FORD ABOUT THE ISSUE, THEY RECOMMENDED I SUBMIT A COMPLAINT WITH YOUR AGENCY.

Aug 25, 2017

+ 4 more complaints for this component

SEATS

8 complaints

THE VEHICLE HEAD REST IS PERMANENTLY TILTED FORWARD AND CANT BE ADJUSTED. THIS PRESENTS AN UNCOMFORTABLE AND UNSAFE CONDITION WHEN OPERATING THE VEHICLE FOR LONG PERIODS OF TIME. IN ORDER TO GET SOME TYPE OF RELIEF DURING EXTENDED DRIVING PERIODS THE SEAT HAS TO BE TILTED BACK, WHICH COULD CREATE ANOTHER UNSAFE POSITION. *TR

Nov 04, 2013

THE STANDARD HEADREST IN THE 2011 FORD EXPEDITION PROTRUDES FORWARD SO MUCH THAT I CANNOT SIT WITH MY BACK AND SHOULDERS LEANING TO THE BACK OF THE SEAT WITHOUT PUSHING MY HEAD FORWARD, CAUSING UPPER BACK AND NECK PAIN. I'VE DRIVEN THE CAR TWO DAYS AND MY NECK HURTS. THE DEALERSHIP OFFERED NO SOLUTION TO THE PROBLEM AND MY INTERNET RESEARCH SHOWED THAT MANY OTHER FACE THE SAME CHALLENGE. SOME ARE REMOVING THE HEADREST, WHILE OTHERS ARE BENDING THEM BACK. NEITHER SOUNDS SAFE TO ME AND IT SEEMS FORD COULD CORRECT THIS PROBLEM. *TR

May 14, 2013

Injuries: 1

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT STATED THAT THE ANGLE OF THE HEAD REST DESIGN WAS CAUSING PAIN TO HER NECK. THE DEALER WAS MADE AWARE OF THE FAILURE AND SUGGESTED TO THE CONTACT THAT THE HEAD REST BE TURNED AROUND OR REMOVED COMPLETELY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Jun 08, 2012

SEVERE NECK PAIN DUE TO DRIVER AND FRONT PASSENGER HEAD RESTS IN 2011 FORD EXPEDITION. THE EXTREME ANGLE OF THE FRONT HEADRESTS IN THE NEW FORD EXPEDITIONS CAUSE EXCESSIVE STRESS AND STRAIN ON THE NECKS OF INDIVIDUALS OCCUPYING THESE SEATS. FORD HAS TURNED THE HEADRESTS AROUND TO ALLEVIATE THIS CONDITION WHICH IS UNSAFE AND POTENTIALLY LIFE THREATENING. *TR

Nov 06, 2011

DRIVER AND FRONT PASSENGER HEAD RESTS AT VERY ACUTE ANGLES. WITHOUT ALTERING THE HEAD RESTS IT APPEARS ANY CRASH IMPACT WOULD CAUSE BOTH DRIVER AND FRONT PASSENGER SEVERE INJURY. *TR

Oct 24, 2011

+ 3 more complaints for this component

ENGINE

5 complaints

The engine is blown at 125k miles when all servicing and maintenance was done at the dealership. Somewhere around 50k to 60k miles, I complained to the dealership about a ticking noise from the engine and was told multiple times it was "normal with this engine". Well this engine blew while I was on my way to take the kids to school. I was on the interstate/bypass and was by some miracle able to get the 7-11. I was driving and all of a sudden, it sounded like there was squirrel under the hood. I had to have it towed to the dealership because it was not driveable and they told me the engine was no longer good and was blown. They said it would cost me $10k and I would be better off buying a new vehicle. There was no engine light or anything that came on until it blew. The only "warning" I had was the slight ticking noise that came from the engine, but when mentioned to the dealership, I was told that it was normal with this engine.

Apr 20, 2023

CAMSHAFT ROLLER BEARINGS SEIZED AND SCORED THE CAMSHAFT, REQUIRING A TOP END REPLACEMENT. THE VEHICLE HAD LESS THAN 95000 MILES. THIS THE SECOND EXPEDITION REQUIRING THIS ENGINE WORK. MY FIRST EXPEDITION REQUIRED A COMPLETE ENGINE REPLACEMENT DUE TO THE SAME ISSUE

Jan 16, 2020

UPON ENGAGING THE CRUISE CONTROL WHILE IN MOTION AT 65MPH (HIGHWAY) AND GOING UP A BRIDGE THE VEHICLE ACCELERATED WITH ACCELERATOR BEING STUCK ON THE FLOOR (BOTTOMED OUT) BRAKING BECAME INEFFECTIVE AT THAT SPEED. AFTER A MAJOR EFFORT WAS ABLE TO PULL OVER. PUTTING IN NEUTRAL MADE THE VEHICLE IDLE AT VERY HIGH RPM, DID NOT DISENGAGE THE ACCELERATOR. ONLY AFTER SHUTTING THE ENGINE OFF IN N AND PUTTING THE VEHICLE IN P FOLLOWED BY RESTARTING SOLVED THE ISSUE. SECOND TIME THIS OCCURRED WAS AT 55MPH (LOCAL HIGHWAY) FLAT ROAD, SAME OBSERVATIONS. BRIEFLY DISCONNECTING AND RECONNECTING CONTACT DID NOT SOLVE THE PROBLEM. VERY HIGH IDLE IN N AND ONLY AFTER PUTTING THE VEHICLE IN P AFTER SHUTTING DOWN, THE PHENOMENON WAS RESOLVED. ONLY OBSERVED WHILE USING CRUISE CONTROL. IN BOTH CONDITIONS ROAD WAS DRY WITH NO PRECIPITATION

Apr 13, 2019

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE SHOOK UNCONTROLLABLY WITHOUT WARNING. THE FAILURE OCCURRED WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE DEALER STATED THAT THE VEHICLE WAS BUILT WITH A FAULTY ENGINE. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO REMEDY. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 131,476. UPDATED 02/05/16*LJ

Oct 14, 2015

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE VEHICLE JERKED AND MADE AN ABNORMAL NOISE COMING FROM THE ENGINE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

Feb 12, 2015

ELECTRICAL SYSTEM

3 complaints

The contact owns a 2011 FORD Expedition. The contact stated that while driving, there was a burning odor coming from the vehicle. The contact stated at the time she did not see any smoke coming from her vehicle, so she assumed it was the outside. The contact stated that once she parked her vehicle, she sat inside the vehicle for approximately one hour before she exited the vehicle. The contact stated that when she came back to her vehicle, it was filled with smoke. The contact stated that the wires from the rear, middle row, passengers seat, on the driver's side of the vehicle had been burning. The contact stated that it did not cause a fire, however, it did melt the foam inside the seat. The contact stated the wires inside the seat were also melted. The dealer nor the manufacturer were notified of the failure. The failure mileage was 177,000

Feb 22, 2022

Fire: 1

DOOR CLOSED SENSOR IS FAULTY AND SOUNDS LIKE THIS IS A KNOWN ISSUE WITH FORD BUT A RECALL WON'T HAPPEN TILL MORE PEOPLE COMPLAIN. I AM MAKING MY COMPLAINT OFFICIAL. ALSO SEEKING WARRANTY REPAIRS FROM THE ORIGINAL DEALERSHIP SINCE THE ISSUE HAS RETURNED.

Dec 10, 2019

A FUSE THAT HAS THE DRIVER SIDE WINDOW, SUNROOF, COMPASS, TV'S AND BACK WINDOW'S CONNECTED TO IT KEEPS GOING OUT. WE REPLACED THE FUSE OURSELVES FOR THE FIRST TIME AND THEN IT BLEW AGAIN IN ABOUT 2 WEEKS. THEN I TOOK IT TO A FORD DEALERSHIP THAT IS CLOSER TO OUR HOME TOWN AND THEY REPLACED THE FUSE AGAIN AND SAID THEY COULDN'T FIND ANYTHING THAT IS CAUSING IT TO KEEP BLOWING. ABOUT 2 WEEKS LATER IT BLOWS AGAIN. SO I TAKE IT BACK TO THE SAME FORD DEALER AND THEY WERE HESITANT TO TRY TO FIX IT AGAIN. THEY SAID IT COULD POSSIBLY SPARK FIRE IF THEY KEEP CHANGING IT OUT AND THEY WOULD TAKE IT BACK TO THE DEALERSHIP WHERE IT CAME FROM. SO WE REPLACE IT AGAIN AND IT BLOWS 1 WEEK LATER THIS TIME. REMIND YOU THAT WE SPECIAL ORDERED THIS VEHICLE IN FEBRUARY 2011, IT HAS 47,000 MILES ON IT. SO I TAKE IT TO THE DEALERSHIP WHERE WE PURCHASED IT. THEY DID A DIAGNOSTIC TEST AND CAN'T FIND ANYTHING EITHER. THEY WANT ME TO KEEP MONITORING IT (AS IF I HAVEN'T BEEN DOING THAT ALREADY) TO SEE IF I CAN TELL WHEN IT BLOWS. I TOLD THEM THERE IS NOTHING THAT MY FAMILY OR I AM DOING OTHER THAN DRIVING WHEN IT BLOWS. THEY DON'T THINK IT IS NECESSARY TO TAKE THE CAR APART AND TRY TO FIX THE PROBLEM. I GUESS THEY WANT TO WAIT UNTIL IT'S TOO LATE AND CATCHES FIRE. *TR

Sep 22, 2012

UNKNOWN OR OTHER

3 complaints

THE VEHICLE WAS IN MOTION ON AN EXIT RAMP AND THE SUNROOF SHATTERED.

May 16, 2019

TIMING CHAIN NEEDS REPLACED AGAIN AFTER HAVING IT REPLACED 18 MONTHS AGO

Mar 16, 2018

LESS THAN A MONTH AFTER I BOUGHT THE CAR, THE FRONT PASSENGER SIDE WINDOW WOULD NOT GO DOWN AND CAR WAS MAKING A CLICKING NOISE WHEN AC WAS TURNED ON. TOOK CAR BACK TO DEALERSHIP WHERE IT WAS PURCHASED AND THEY REPAIRED THE WINDOW AND REPLACED PART THAT WAS MAKING CLICKING NOISE. LESS THAN A MONTH LATER, WE HAD SAME ISSUE WITH FRONT PASSENGER SIDE WINDOW. HAVE NOT HAD THE OPPORTUNITY TO TAKE IT BACK TO THE DEALERSHIP WHERE I PURCHASED TO GET IT FIXED. WE HAVE BEEN "LIVING" WITH THE FACT THAT WE CANNOT OPERATE THAT WINDOW. HAVE ALSO NOTICED THAT WHEN I GET IN THE CAR AFTER IT HAS BEEN SITTING FOR A WHILE, IT DOES NOT ALWAYS WANT TO GO INTO REVERSE SMOOTHLY AND THEN WHEN I TRY TO MOVE FORWARD AFTER BACKING OUT, THE CAR LUNGES FORWARD (TRANSMISSION ISSUE?). ADDITIONALLY, I HAVE TO AGREE WITH THE OTHER COMPLAINTS I'VE SEEN ON THIS WEBSITE THAT THE ANGLE OF THE HEADRESTS IS EXTREMELY UNCOMFORTABLE AND UNSAFE.

Jun 18, 2015

WHEELS

2 complaints

While getting tires replaced (Discount Tire), the representative pointed out that the aluminum-shelled lug nuts had swollen and become so deformed that the correctly sized socket could not be used. FUrthermore they could not be accurately torqued. The lug nuts had to be replaced, which cost $175.

Apr 04, 2022

2 piece lug nuts swelled creating a dangerous situation where the lugs were extremely difficult to remove. If the vehicle experienced a flat tire, they would be difficult if not impossible to remove on the road.

Mar 16, 2022

POWER TRAIN,VEHICLE SPEED CONTROL

2 complaints

I WAS DRIVING 70 MPH ON THE HIGHWAY ON A STRAIGHT AWAY WHEN MY CAR SUDDENLY DOWNSHIFTED TO 2ND GEAR, THEN IMMEDIATELY TO 1ST GEAR AND THEN THE WHEELS LOCKED UP

May 08, 2018

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE CONTACT'S VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A PARKED VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE DID NOT STOP EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO NEUTRAL, BUT IT SHIFTED INTO DRIVE AND ACCELERATED FORWARD. THE ONLY WAY TO STOP THE VEHICLE WAS BY TURNING THE KEY TO THE OFF POSITION. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Mar 09, 2016

Crash: 1

VISIBILITY/WIPER

2 complaints

REAR WINDOW BLEW OUT. MY FAMILY AND I WERE DRIVING HOME FROM A ROAD TRIP AND HAD PULLED INTO OUR HOME. EVERYBODY GOT OUT AND WE SAYING STANDING BY THE FRONT OF THE VEHICLE. WE HEARD A BANG FROM THE BACK OF THE VEHICLE. I WALKED TO THE BACK TO SEE THE BACK WINDOW COMPLETELY SHATTERED. I DID NOT NOTICE ANY STRIKE MARKS BECAUSE THE WINDOW WAS STILL INTACT AND ON THE VEHICLE. I WENT TO UNLATCH IT AND THE WHOLE THING FELL OF THE VEHICLE. THE GLASS WAS INSIDE THE VEHICLE, ON TOP OF THE VEHICLE, AND ALL OVER THE FLOOR.

May 03, 2016

WHILE DRIVING IN A HEAVY RAIN STORM, THE RUBBER PART OF THE WIPER CAME OFF. THIS CAUSED A HUGE SCRATCH IN THE WINDSHIELD. VISIBILITY WAS VERY POOR, TRAFFIC WAS HEAVY AND WE COULDN'T PULL OFF IMMEDIATELY. THE WINDSHIELD HAD TO BE REPLACED, FORD DECLINED TO COVER THIS AS A WARRANTY OR DEFECT. THE SERVICE MANAGER MENTIONED THAT THIS HAS HAPPENED "A LOT". *TR

Aug 15, 2013

UNKNOWN OR OTHER,ENGINE

1 complaint

I bought this vehicle early 2023. From the moment I bought it I’ve had a loud ticking sound come from the dash or the motor when I start the car also when it’s really hot out. It also didn’t blow cold air. So I had to save up enough money to replace the AC components in my 2011 expedition. After I got it “repaired” It only lasted about six months and that’s being conservative. $2000 later and it’s blowing hot air and still making you loud ticking sound. I pretty much replaced all the components that deal with the AC and the blower. I don’t know what to do anymore, but it makes a loud ticking sound when I’m driving, when I start the car, anytime. And I also don’t have cold air anymore.

Dec 05, 2025

VISIBILITY

1 complaint

The contact owns a 2011 Ford Expedition. The contact stated while driving at an undisclosed speed, the front blower system was seized. The vehicle was driven to the residence. The vehicle was towed to the dealer where it was diagnosed with a failed HVAC blower motor. The contact was informed that the HVAC blower motor needed to be replaced. The vehicle was not repaired. The contact was informed of Technical Service Bulletin: 10163573; however, the contact was informed that the vehicle repair was not covered under the bulletin. The manufacturer was made aware of the failure. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 153,000.

Oct 02, 2024

LATCHES/LOCKS/LINKAGES

1 complaint

The contact owns a 2011 Ford Expedition. The contact stated that the locking assembly on the driver’s side door was frozen and failed to operate as designed. Due to the issue, the contact was unable to enter the vehicle without using a hair dryer to warm up the lock. However, once the door was opened, the door was unable to close until the lock was heated up again. No warning lights illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 115,000.

Jan 19, 2024

EXTERIOR LIGHTING

1 complaint

NO REVERSE LIGHTS, NO BACK UP LIGHTS, NO POWER TO THE REVERSE LIGHT BULBS.

May 04, 2021

VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SHUT-OFF AND WENT INTO LIMP MODE. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPLACED THE THROTTLE BODY POSITIONING SENSOR. THE CONTACT STATED THAT FAILURE RECURRED WHILE ACCELERATING AT APPROXIMATELY 30 MPH. THE VEHICLE WAS TAKEN BACK TO THE SAME MECHANIC BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000.

Oct 13, 2020

STEERING

1 complaint

LLOSS OF STEERING CONTROL WHILE DRIVING ON A HIGHWAY

Aug 14, 2020

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

CHECK ENGINE LIGHT COMES ON AND IT READS CHECK FUEL FILL INLET? IF I CAN FIND SOMEONE TO TURN IT OFF THEY WILL CLEAR IT BUT WITHIN A WEEK IT IS BACK ON. *TR

Jun 16, 2020

ELECTRICAL SYSTEM,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. WHILE DRIVING 30 MPH, THE CONTACT LOST CONTROL OF ALL FUNCTIONALITY EXCEPT THE BRAKES. THE CONTACT STOPPED THE VEHICLE, KEPT THE ENGINE RUNNING, AND WAITED A FEW SECONDS BEFORE ATTEMPTING TO DRIVE HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FUTURE FORD LINCOLN (650 AUTOMALL DR, ROSEVILLE, CA 95661, (888) 656-7577) AND THEY REFEREED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 152,204. THE VIN WAS UNKNOWN.

Feb 06, 2019

VEHICLE SPEED CONTROL,ENGINE

1 complaint

I WAS DRIVING 70MPH ON HWY 290 WHEN MY CAR SUDDENLY DOWNSHIFTED TO FIRST GEAR AND THEN THE WHEELS TOTALLY LOCKED UP. THIS CAUSED ME TO START SLIDING SIDEWAYS DOWN THE ROAD UNTIL I CAME TO A STOP. IT TURNED OUT THAT A COMPUTER MODULE REGULATING SHIFTING HAD GONE BAD. THIS ALSO CAUSED MY TRANSMISSION TO GO OUT AND NEED REPLACING.

Sep 07, 2018

POWER TRAIN,UNKNOWN OR OTHER

1 complaint

I EXPERIENCE HEADACHES AND DIZZINESS WHEN DRIVING THERE HAS BEEN TIMES I HAVE TO PULL OVER TO AVOID CRASHING. I BELIEVE CARBON MONOXIDE MAY BE THE RESULT OF THESE SYMPTOMS.

Aug 13, 2017

Injuries: 1

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

1 complaint

UPON HARD ACCELERATION OVER 3000 RPM A BURNT EXHAUST ODOR ENTERS THE CABIN. AT ALL TIMES

Aug 03, 2017

SERVICE BRAKES

1 complaint

JUN OF 2016 BRAKES STARTED GOING ALL THE WAY TO THE FLOOR WHILE BACKING OUT OF THE GARAGE WHEN ENGINE WAS FIRST STARTED. VEHICLE WOULD ROLL DOWN DRIVEWAY AND BRAKES WOULD NOT STOP IT UNTIL PUMPED. TOOK VEHICLE TO FORD AND THEY COULD NOT DUPLICATE. THEY FINALLY REPLACED THE MASTER CYLINDER AND THE PROBLEM STOPPED FOR 10 MONTHS. NOW THE PROBLEM IS BACK AND THEY CANNOT DUPLICATE AGAIN. HAS HAPPENED TWICE THIS TIME BACKING OUT OF GARAGE (LESS THAN 5 MPH). CAR HAS HAD A FULL BRAKE JOB, NO LEAKS, AND HAS 74K MILES.

May 12, 2017

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

STABILITY CONTROL APPLIES BRAKES RANDOMLY IN NORMAL CONDITIONS. PRIMARILY THIS HAS BEEN AT SLOW SPEEDS. BRAKES PULSATE AND VEHICLE IS DIFFICULT TO STEER/CONTROL. ON 12/11/2016 THE STABILITY SYSTEM KICKED IN AT THE SAME TIME THE "RESUME" BUTTON WAS PRESSED FOR THE CRUISE CONTROL. THE FRONT BRAKES APPLIED WITH FORCE AS THE CAR WAS TRYING TO ACCELERATE TO 70 MPH WITH THE CRUISE CONTROL. THE VEHICLE BEGAN TO FISHTAIL AND THE TRANSMISSION LOCKED UP. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE INTERSTATE, BUT THE VEHICLE BEHIND ME HAD TO SWERVE INTO THE MEDIAN TO AVOID HITTING ME FROM BEHIND, AND THE DRIVER IN THE RIGHT LANE WAS FORCED TO BRAKE TO AVOID ME. THE VEHICLE WAS TRAVELLING AT APPROXIMATELY 67 MPH ON INTERSTATE 85N IN SOUTH CAROLINA. THIS PROBLEM HAD BEEN REPORTED TO MY FORD DEALER, BUT THEY "COULD NOT FIND PROBLEM" IN SERVICE DEPT.

Dec 12, 2016

FUEL/PROPULSION SYSTEM

1 complaint

VEHICLE IS IN MOTION AT HIGH-SPEED AND CUTS OFF OR DOWN SHIFTS WITHOUT WARNING. SITTING AT IDLE ENGINE CUTS OFF

Sep 30, 2016

ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES

1 complaint

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE KEY PAD LOCATED ON THE DRIVER SIDE DOOR FAILED TO OPERATE. AS A RESULT, THE CONTACT WAS UNABLE TO ACCESS THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOCK MOTOR ON ALL THE DOORS FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,977.

Sep 08, 2016

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

IN 2014 WE PURCHASED A 2011 FORD EXP. UPON DRIVING IT, WITHIN THE FIRST WEEK WE NOTICED THE VEHICLE WOULD LUNG FORWARD WITH NO PRESSURE APPLIED TO THE ACCELERATOR OR BRAKE. IT APPEARS TO HAPPEN WHEN YOU FIRST START UP THE VEHICLE. THIS HAPPENS WHEN THE VEHICLE IS IN DRIVE OR REVERSE. *TR

Feb 03, 2015

ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT SMELLED A STRONG FUEL ODOR INSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAN MADE AN INTERMITTENT CLICKING NOISE ON MULTIPLE OCCASIONS WHEN THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Sep 10, 2014

POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

1 complaint

WE WERE DRIVING ON 95 WHEN WE HEARD A THUD-TYPE NOISE. WE THOUGHT WE HAD A FLAT TIRE, BUT THEN THE VEHICLE WOULD NO LONGER ACCELERATE. WE WERE ABLE TO GET OFF AT THE EXIT THAT WAS IMMEDIATELY UPON US AND SAFELY PULL OFF ON THE SIDE OF THE ROAD. WE DID NOT HAVE ANY FLAT TIRES. THE VEHICLE WOULD STILL TURN ON AND RUN (SO WE KNEW IT WASN'T THE ALTERNATOR), BUT IT WOULDN'T ACCELERATE. THE FORD DEALERSHIP INFORMED US IT WAS THE MEXTRONICS ELECTRONIC PORTION OF THE SHIFT MECHANISM AND VALVE BODY IN THE TRANSMISSION. THEY SAID THAT THIS TYPE OF PROBLEM COULD NOT HAVE BEEN PREVENTED AND IT DOES NOT HAPPEN OFTEN. *TR

Sep 13, 2012

POWER TRAIN,ENGINE

1 complaint

AFTER THE VEHICLE HIT 5,000 MILES, WE STARTED NOTICING A DECREASE IN OUR FUEL EFFICIENCY. AROUND THAT SAME TIME IS WHEN WE ALSO BEGAN HAVING PROBLEMS WITH OUR TRANSMISSION. WHEN DRIVING AT LOW SPEEDS, BETWEEN 30 MPH AND 40 MPH, THE RPMS OSCILLATE UP TO +/- 250 RPMS. BETWEEN THOSE SPEEDS, THE ENGINE IS CONSTANTLY REVVING UP AND DOWN WHILE DRIVING. WE HAVE HAD OUR VEHICLE SERVICED BY FORD ON SIX DIFFERENT OCCASIONS, THE PROBLEM WAS RECORDED AND DOCUMENTED ON THEIR COMPUTER SYSTEMS, BUT HAS NOT BEEN FIXED. WE CURRENTLY HAVE AROUND 11,000 MILES ON OUR VEHICLE, AND NO RESOLVE FOR THIS PROBLEM. *TR

Aug 24, 2012

AIR BAGS

1 complaint

VEHICLE NEVER BEFORE IN COLLISION. FRONT BUMPER FULLY CONTACTED WITH SMALLER SUV, SUSTAINING SIGNIFICANT FRONT-END DAMAGE. ONLY PASSENGER FRONT AIRBAG DEPLOYED, DESPITE THERE BEING NO PASSENGER IN SEAT (POCKETBOOK WEIGHING ONLY FEW POUNDS ON THE SEAT, CERTAINLY NOT ENOUGH TO TRIGGER OCCUPANCY SENSORS). MY QUESTION IS TWO-FOLD: WHY DID AIRBAG DEPLOY IN EMPTY PASSENGER SEAT? AND MORE IMPORTANTLY, WHY DID IT NOT DEPLOY IN OCCUPIED DRIVER SEAT? IS THERE EVER A NON-OFFSET FRONT-END COLLISION WHERE FORCE OF IMPACT REQUIRES ONLY ONE OF TWO AIRBAGS TO DEPLOY? *TR

Nov 21, 2011

Crash: 1

ENGINE AND ENGINE COOLING,WHEELS

1 complaint

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH THE REAR WHEELS LOCKED MOMENTARILY. THE FAILURE CONTINUED TO RECUR ON AN INTERMITTENT BASIS. THE VEHICLE ALSO STALLED DURING ONE OF THE FAILURES. THE CONTACT ALSO STATED THAT THE VEHICLE WAS A RENTAL AND WAS TOWED BACK TO THE RENTAL AGENCY AFTER STALLING. THE CONTACT WAS NOT AWARE IF THE VEHICLE WAS EVER TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS UNAVAILABLE.

Jul 14, 2011

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4.4/5.0

71 reviews

Frequently Asked Questions

How many problems does the 2011 FORD Expedition have?

The 2011 FORD Expedition currently has 69 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2011 FORD Expedition?

The most common problems reported for the 2011 FORD Expedition are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2011 FORD Expedition problem data come from?

All problem and complaint data for the 2011 FORD Expedition comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.