How many problems does the 2013 FORD Expedition have?

The 2013 FORD Expedition currently has 88 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2013 FORD Expedition?

The most common problems reported for the 2013 FORD Expedition are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2013 FORD Expedition problem data come from?

All problem and complaint data for the 2013 FORD Expedition comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2013 FORD Expedition Problems

POWER TRAIN

30 complaints

This has been a great vehicle. We were going down a road around 60 mph and with no warning or symptom the car downshifted from 6th to 1st gear. This caused the rear end to lock up causing the tires to squeal and spin the car around sideways in the road. Luckily nothing was coming. This could have easily been a deadly accident if something was coming. The dealer has said the lead frame was bad a needed to be replaced. They have quoted $1,200. The vehicle only has 117,000 miles on it and it still under the mileage for the extended coverage but not the years. There are tons of vehicles with this transmission and lead frame on the road, this is a major safety issue that should be addressed. A check engine light or no other warnings have ever come on. Having these lead frames out there are just an accident waiting to happen. Luckily, ther was no one coming when mine decided to fail.

Jul 03, 2025

The contact owns a 2013 Ford Expedition. The contact stated while driving at 70 MPH, the vehicle downshifted with the check engine warning light illuminated. The contact also noticed that the instrument panel became inoperable and would not function properly when the contact attempted to shift gear. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that the output speed sensor had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 117,000.

Mar 11, 2025

The contact owns a 2013 Ford Expedition. The contact stated that while driving 60 MPH, the RMPS were fluctuating, and the vehicle unexpectedly downshifted to second or to third gear. There was no warning light illuminated. The contact pulled to the side of the road, and then the contact resumed driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission molded lead frame had failed and needed to be replaced. The mechanic replaced the transmission molded lead frame several times; however, the failure persisted. The vehicle was taken back to the mechanic, where the transmission molded lead frame was replaced. The vehicle was temporarily repaired. Several unknown dealers were notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 19N01 because the campaign had expired. The failure mileage was approximately 180,000.

Oct 17, 2024

The contact owns a 2013 Ford Expedition. The contact stated while driving 70 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission molded leadframe. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N01, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 135,000.

Jan 17, 2024

The contact owns a 2013 Ford Expedition. The contact stated while driving 65 MPH, the vehicle independently decelerated to 0 MPH. The check engine warning light and the wrench symbol was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was due to a faulty main control valve body in the transmission. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure and advised the contact to call NHTSA Hotline for assistance. The failure mileage was approximately 200,080

Nov 20, 2023

+ 25 more complaints for this component

UNKNOWN OR OTHER

7 complaints

THIS VEHICLE IS HAVING A KNOWN TRANSMISSION ISSUE. AT LEAST 6 OTHER VEHICLES ARE WAITING ON A PART THAT IS ON BACK ORDER WITH FORD CURRENTLY. THIS ISSUE CAUSES YOUR TRUCK TO FEEL AS IF IT SHIFTS INTO NEUTRAL OR PARK WHILE DRIVING THROUGH TRAFFIC! IT IS VERY DANGEROUS AND SCARY FOR ALL IN THE VEHICLE! OUR VEHICLE IS AT ONE FORD DEALER WAITING TO BE TRANSFERRED TO ANOTHER BECAUSE OF POOR CUSTOMER SERVICE.

Jul 22, 2020

MOONROOF QUIT WORKING IN THE OPEN POSITION

Jan 30, 2020

ON CHRISTMAS EVE 2019 I LEFT CHURCH SERVICE AT 8:30 P.M. MY 3 SMALL BOYS AND I HAD BEEN IN OUR 2013 FORD EXPEDITION EL ABOUT 10 MINUTES. IT WAS 28 DEGREES OUT. WE HAD JUST PASSED THROUGH A SMALL TOWN AND WERE ON A HIGHWAY BY OURSELVES WHEN I THOUGHT I HEARD A SCRATCHY SPEAKER AND TURNED MY RADIO DOWN. WITHIN A MINUTE THERE WAS A LOUD EXPLOSION. I WAS DRIVING BETWEEN 50 AND 55 MPH DRIVING STRAIGHT FORWARD ON A SMOOTH HIGHWAY. ONE OF MY SONS SCREAMED AND ASKED IF WE BLEW A TIRE WHICH I QUICKLY RULED OUT BECAUSE AIR PRESSURE SIGNALS WERE FINE AND NO PULLING ON MY WHEEL. I FIGURED A DEER RAN INTO OUR VEHICLE BECAUSE IT HAPPENS HERE IN THE MIDWEST. AFTER A FEW MORE MINUTES OF DRIVING I HEARD TINY PIECES OF GLASS FLYING OFF THE TOP OF THE VEHICLE AND THEN IT HIT ME THAT THE SUNROOF EXPLODED. I REMEMBER READING THE ARTICLE IN MY CONSUMER REPORTS ABOUT THIS HAPPENING ACROSS THE US BUT NEVER IN A MILLION YEARS THOUGHT IT WOULD HAPPEN TO MY OLDER VEHICLE. WHEN I CHECKED IT OVER AT HOME THE GLASS HAD ACTUALLY BUBBLED UP AN AREA IN THE CENTER AND BLEW THAT AREA OUT. IT WAS ABOUT A 10" BY 5" AREA THAT BLEW OUT AND THE REST ALL CRACKED BUT DIDNT SHATTER. I ENDED UP GETTING A RECYCLED PIECE OF GLASS FROM A SALVAGE YARD AND HAD A GLASS PLACE REPLACE IT FOR A TOTAL OF $200 - WHEN I WAS QUOTED $1,000 - 1,200 TO REPLACE THE WHOLE GLASS THROUGH FORD AND A NEW SEAL.

Dec 29, 2019

GOING AT SPEEDS OF 45 TO 50 MPH MY VEHICLE SUDDENLY DOWNSHIFTS UNTIL IT COMES TO A COMPLETE STOP.

Sep 25, 2018

WE NOTICED WHAT APPEARTED TO BE A DRIP ON DRIVER WINDOW AND CLEANED IT OFF. TIME WENT BY AND THEN NOTICED AGAIN IT ALONG WITH LITTLE NICKS IN FILM. BROUGHT CAR IN FOR OTHER ITEM AND IT WAS MENTIONED. REPRESENTATIVE CALLED AND SAID THE INNER WORKINGS OF WINDOW WAS DISINTEGRATING INSIDE THE DOOR PANEL. WE HAD TO HAVE THE REGULATOR REPLACED. THE TOTAL COST WAS $494.00. WE DONT USE THE WINDOW OFTEN SO WE HAVE NO IDEA HOW LONG THIS AS BEEN GOING ON. WE CERTAINLY WOULD NOT EXPECT THIS TO HAPPEN IN THIS AGE OF A CAR.

Sep 19, 2016

+ 2 more complaints for this component

ENGINE

5 complaints

2013 Ford Expedition Limited 5.4 engine. The vehicle was purchased new with an extended warranty with all services performed by Ford dealer. On or about [XXX], with no warning or indication of problem the vehicle experienced what was determined to be a catastrophic internal engine failure, with only 93840 miles. The engine problems were known by Ford Motor Company as replacement engines had design changes and modifications. The engine failure resulted in an immediate stop, which occurred on a 4-lane state road with a fifty-five MPH limit. Fortunately, no vehicles were in close proximity at the time. Dense traffic, at speed, could have resulted in a multivehicle accident. The vehicle required flatbed towing to a service center. Ford Motor Company has not taken action (recall) to address the engine problems, nor has Ford offered reimbursement to customers for replacement engine cost. Ford Motor Company receives the defective engine back when a replacement engine is purchased. The cost was near $8K. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 23, 2025

The contact owns a 2013 Ford Expedition. The contact stated while driving 20 MPH, the vehicle stalled and lost motive power without warning. The vehicle was towed to an independent mechanic to be diagnosed. The contact stated that the short block was replaced however, the failure persisted. The contact stated that during the failure the vehicle failed to accelerate as needed with abnormal sounds coming from the engine. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the long block needed to be replaced. The manufacturer was contacted and notified of the failure. The contact was then referred to the NHTSA for assistance. The failure mileage was 49,127.

Jul 20, 2022

EXHAUST MANIFOLD LEAK CAUSED BY BROKEN MANIFOLD STUD. VEHICLE HAD APPROXIMATELY 118,000 MILES AT TIME OF FAILURE.

Aug 09, 2019

THE NUMBER FOUR SPARK PLUG ISSUE WITH THE 5.4L V8 ENGINE AND PHASER CAUSED MY ENGINE TO FAIL. THIS IS THE SECOND FORD VEHICLE THAT I HAVE OWNED THAT THIS HAPPENED TO AND FORD HAS DONE NOTHING TO RESOLVE THIS LONG KNOWN ISSUE WITH THE PHASERS AND NUMBER FOUR SPARK PLUGS. PLEASE HELP SMALL BUSINESS OWNERS WHO DEPEND ON VEHICLES. FORD NEEDS TO EITHER PAY FOR REPLACEMENT MOTORS OR SOMETHING. I SPENT $5000 ON A NEW MOTOR AND FORD TOLD ME IT IS A KNOWN ISSUE AND TO CONTACT YOUR AGENCY AS IT IS UNDER INVESTIGATION.

Jul 12, 2019

TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 73 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SERVICE INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE LOST POWER AND REDUCED SPEED. THE DRIVER COASTED TO THE SIDE OF THE ROAD AND STOPPED THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

Feb 22, 2017

SUSPENSION

5 complaints

REPLACED SWAY BAR LINKS THREE TIMES ON BOTH SIDES

Jun 05, 2018

THE STRUTS WERE REPLACED AT 26,344 ON 6/30.16 AND NOW IN OCTOBER 2016 THE NEW ONES ARE ALSO LEAKING OIL AND NOT WORKING. I DRIVE ON PAVED ROADS.

Oct 13, 2016

BOTH FRONT STRUTS LEAKING FLUID AFTER ONLY 36,000 MILES

Sep 06, 2016

LEFT FRONT STRUT FAILED LOSING CHARGE AND CAUSING UNSAFE STEERING AND SUSPENSION MOVEMENT WITH LESS THAN 31K MILES. RIGHT REAR STRUT FAILED SHORTLY AFTER. FORD STATES THIS IS A KNOWN SAFETY ISSUE BUT NO RECALL.

Dec 29, 2015

RIGHT REAR STRUT FAILED CAUSING HANDLING ISSUES AND SAFETY CONCERNS.

Dec 29, 2015

VEHICLE SPEED CONTROL

4 complaints

2/13/19- Ford Issued Recall on 2013 Ford Expedition for OSS failure and downshift 2/20/19- I go to the Preston Ford Mazda dealership, Maryland. I view and test drive a 2013 Ford Expedition, during the test drive the RPMs ran high on the Expedition and it felt sluggish and “off” crossing a road, and at one point it jumped, and the wrench symbol came on as we were returning. My concern was shrugged off by my salesman, as he said ‘maybe Fords are just like that’. As we returned, and had the issue with the wrench symbol, salesman advised me “ well when you came and interrupted as they were just getting this thing checked out and tested.” 2/19/19 When I returned following days to purchase, the vehicle was not ready. It turned out the battery had died and they had some other issue with a “computer code”. They put in another battery on hand, and told me I should now be “good to go”, knowing that I was in desperate need of a vehicle, and would likely be trusting if they told me it was now repaired. At this point we were within manufacturer’s warranty, and under 60k miles. -was never informed that there was a recall issued by Ford that EXACTLY applied to our vehicle, and to the issue I Reported during my test drive, under warranty, and Preston Ford Mazda never correctly repaired the issue as they stated, which was reported within all Ford and recall time and mileage requirements. [XXX]-while driving suddenly speedometer went out, the gas gauge stopped working, and then, a moment later while trying to figure that out, the vehicle jumped and shuddered/stopped and the RPMS went wild, revving. Almost hit cars, but was able to pull to the side of highway. Upon turning the vehicle off and restarting, normal operation resumed, but issue with the wrench symbol, gauges, RPMs revving and vehicle jump/stop has now happened repeatedly, leaving me with no safe transportation for my large family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 28, 2025

TL* THE CONTACT OWNED A 2013 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING ABOUT 65 MPH IN THE RAIN, THE VEHICLE FLIPPED OVER (UPSIDE DOWN) AND SPUN WITHOUT IMPACT AND NO WARNING. ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER AND THE FRONT PASSENGER SUSTAINED MINOR CUTS AND BRUISES AND WERE TREATED BY THE PARAMEDICS AT THE SCENE AND RELEASED, WITHOUT GOING TO THE EMERGENCY CENTER. THE VEHICLE WAS DAMAGED AND WAS TOWED TO A POLICE IMPOUND, WAITING FOR THE INSURANCE COMPANY. THE CONTACT RECEIVED AN UNKNOWN RECALL (19B05) FROM THE MANUFACTURER VIA "CUSTOMER SATISFACTION PROGRAM": THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS CALLED BUT NO ONE ANSWERED THE PHONE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

Jul 24, 2019

Crash: 1

Injuries: 2

CRUISE CONTROL SELF ENGAGES AND ACCELERATES. TAPPING BREAK OR PRESS THE OFF SWITCH WILL DEACTIVATE, BUT CRUISE WILL CONTINUALLY SELF ENGAGE.

Aug 07, 2018

WHILE DRIVING (SPEEDS RANGING FROM 25MPH- 70MPH) THE CRUISE CONTROL ON OUR 2013 FORD EXPEDITION LIMITED EL WILL SELF ENGAGE. TAPPING THE BREAKS AND HITTING THE CRUISE CONTROL "OFF" SWITCH WILL TEMPORARILY DEACTIVATE CRUISE CONTROL BUT IT WILL REENGAGE WITHOUT DRIVER ENGAGING CRUISE CONTROL ACCELERATING THE CAR. THIS HAS HAPPENED MULTIPLE TIMES EVEN AFTER TURNING OFF AND RESTARTING THE CAR (AND ACROSS MULTIPLE DAYS).

Aug 26, 2017

AIR BAGS

3 complaints

The contact owned a 2013 Ford Expedition. The contact stated while driving 45 MPH, the front passenger's side tire blew out, and she lost control of the vehicle. The contact stated that the front end of the vehicle crashed into an embankment, and the vehicle stopped. The contact stated that the front grill and the bumpers detached due to the impact. The contact stated that the driver's side and the passenger's side roof air bags were deployed; however, the front driver's side air bag failed to deploy, causing the contact to hit her face and her head against the steering wheel. The contact sustained black eyes, bruises on the forehead, a scratch on the scalp that extended to her nose, a swollen nose, a swollen forehead, and swollen eyes. The contact had not received medical assistance. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 200,000.

Mar 28, 2024

Crash: 1

Injuries: 1

The airbag case/seal is ruptured and splitting in the center of the steering wheel and looks like it will self-deploy on its own. Their airbag warning light is NOT illuminated.

Aug 16, 2023

TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE "T-BONED" ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST, NECK, AND LOWER LEFT LEG, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 65,000.

Feb 21, 2017

Crash: 1

Injuries: 1

SERVICE BRAKES

3 complaints

PARKING BRAKE FAILED TO HOLD THE VEHICLE AT 1500 RPM WHICH IS REQUIRED IN MASSACHUSETTS TO PASS STATE INSPECTION. IT DOES NOT PERFORM TO SPECIFICATIONS. VEHICLE WAS ABOUT 2 YRS OLD WITH 9500 MILES. DEALER HAD TO REMOVE AND CLEAN PARKING BRAKES PARTS AND REASSEMBLE. I HAD THE EXACT SAME ISSUE WITH 2000 EXPEDITION EVERY YEAR THE PARKING BRAKE WOULD FAIL STATE INSPECTION AND HAD TO BE REPAIRED. I CONSIDER THIS A SAFETY ISSUE AND DESIGN FLAW IF THE PARKING BRAKES CHRONICALLY UNDER PERFORM ON THESE FORD VEHICLES

Jan 24, 2017

UPON BRAKING AT HIGH SPEEDS SUCH AS 65 MPH EXITING THE INTERSTATE, THE. STEERING WHEEL WOULD SHUDDER VIOLENTLY, THEREFORE IN JANUARY 2016 AT 39,416 MILES, HAD FRONT BRAKES AND ROTORS REPLACED PRIOR TO DRIVING IN THE ROCKY MOUNTAINS OF COLORADO. BY JULY~ AUGUST 2016, REOCCURRENCE OF SAME PROBLEM SO TOOK VEHICLE TO AN ALIGNMENT SHOP FOR SERVICE, WHERE NEW ROTORS WERE THE PLAN BUT THEY DISCOVERED FRONT BRAKES ALSO NEEDED REPLACING SO BOTH REPLACED ON THE FRONT. NOW, NOVEMBER 10, MILEAGE IS 54,125, AND VISITED FORD DEALER AFTER SMOKE AND GROANING NOISE OCCURRED. I WAS TOLD FRONT BRAKES WEREN'T SAFE TO DRIVE. I HAVE NOW PAID FOR NEW FRONT BRAKE, NEW FRONT CALIPER, NEW BRAKE HOSE.

Nov 12, 2016

TL - THE CONTACT OWNS A 2013 FORD EXPEDITION. THE CONTACT STATED THAT THE ANTI SKID (ABS) SYSTEM ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT A CHIME SOUNDED AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS NORMAL. THE CONTACT WAS CONCERNED FOR HIS SAFETY BECAUSE THE FAILURE COULD POTENTIALLY RESULT IN A CRASH. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER AND SOME SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. DR

Oct 04, 2014

POWER TRAIN,UNKNOWN OR OTHER

2 complaints

Ford had a customer satisfaction recall (which should be a safety recall, honestly) - 19N01 - that was good for 10 years or 150K miles. My vehicle a 2013 is just outside of that 10 years but under the mileage and I am starting to have issues with the leadframe and main control. Unfortunately for me, I bought the vehicle in spring 2023, but am being told the warranty expired in 2019. Also unfortunately for me, the previous owner did not have the issue fixed. Ford is unwilling to assist with correcting the issue (even after the dealership confirmed this is the issue).

Jan 02, 2025

I have been having random transmission issues. Its wanting to start off in a high gear. Check engine light comes on. A wrench in the digital display. Speedometer quits working. Sometimes it wont shift, and idles way up by itself. At first turning the key off fixed it for a bit. Now its happening more and more. And now a few times it has downshifted HARD from a high gear to a low one causing us to be in danger on the highway, now fearing for our safety. Now turning off the key is not fixing the problem. It shows a code for output shaft speed sensor circuit fault.

Mar 02, 2024

POWER TRAIN,ELECTRICAL SYSTEM

2 complaints

When driving veh wrench light came on veh jerks and drops down to first gear rpm and speed gauges go out for second had to pull over cut veh off and cut it back on to get it home this happened several times took it to the closes shop they said it the transmission speed sensor loosing connection with the computer.

Jun 25, 2024

The transmission is shifting dangerously. All the lights on the dash are flashing and the speedometer doesn't work. We were driving at highway speed and the transmission shifted into first gear causing an abrupt slowing of the Expedition. When we stopped at a red light the vehicle would remain in third gear and therefore we couldn't accelerate from a stopped position. This was previously addressed in TSB 13-6-8. There are many Ford vehicles on the road with this dangerous problem. I'm requesting that you encourage Ford to repair the transmission lead frame for the life of the vehicle. As second owner of this vehicle, I never received the notice of this problem and didn't discover it until after I was having problems. We drove 80 miles home Christmas day with our emergency flashers on because nothing was open. Ford service was closed on Monday December 26. On Tuesday, December 27 we took vehicle for repairs. We were notified that our extended warranty expired on Monday December 26, so they are not going to pay. This is a well documented problem that Ford has had and I've read many complaints from their customers. To make matters worse the transmission lead frame is on National backorder and Ford cannot repair my vehicle. I refuse to drive it because I'm afraid it will come to an abrupt stop while I'm driving.

Dec 29, 2022

ELECTRICAL SYSTEM

2 complaints

The contact owned a 2013 Ford Expedition. The contact stated that while the vehicle was idling in the daughter's driveway, a mist was present coming from the vents, and moments later the horn activated and flames were seem coming from under the front passenger side dashboard. Flames quickly engulfed the vehicle and the fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed. No injuries were reported. A fire and police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 60,000.

Mar 28, 2024

Fire: 1

WHEN TURNING THE CAR ON THE FRONT AIR CONDITIONER VENTS WON'T BLOW MOST OF THE TIME. IF THE WIRING UNDER THE DASH ON THE PASSENGER SIDE IS TAPPED/BUMPED IT WILL THEN START BLOWING. IT STOPS BLOWING AND STARTS BLOWING AGAIN WHEN BUMPED. THE WIRING GETS HOT. THERE ARE MULTIPLE CASES OF THIS BEING DESCRIBED ON THE INTERNET. THERE IS SOMEONE WHO STATES THEIR VEHICLE CAUGHT ON FIRE AND BURNED TO A SKELTON WITHIN 5 MINUTES. THIS IS NOT SAFE AND SEEMS TO BE A COMMON PROBLEM.THIS HAPPENS AT ALL TIMES WHEN THE VEHICLE IS RUNNING WITH THE AC TURNED ON. THE VEHICLE CAN BE EITHER STATIONARY OR MOVING. I PURCHASED THE VEHICLE IN JULY 2020 AND IT'S BEEN HAPPENING ANY TIME THE AC IS RUNNING.

Oct 01, 2020

VISIBILITY

2 complaints

The contact owns a 2013 Ford Expedition. The contact stated that when she attempted to operate the heating system, she heard a loud whistling sound and knob became stuck on high speed. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the blower motor controller and connector had burned and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic where it was diagnosed that the blower motor controller and connector needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and to call the NHTSA Hotline for assistance. The failure mileage was approximately 134,000.

Dec 07, 2022

THURSDAY, MARCH 6TH, WHILE DRIVING 70 MPH ON IH40 IN EASTERN ARKANSAS MY SUNROOF EXPLODED. TRAFFIC WAS MOVING NICELY AND I WAS NOT CLOSE ENOUGH BEHIND OTHER VEHICLES FOR ANYTHING TO HAVE IMPACTED MY EXPEDITION. WEATHER WAS NOT A FACTOR. THE SHADE OF THE SUNROOF WAS OPEN, BUT THE SUNROOF ITSELF WAS CLOSED. WE (MY SONS AND I) HEARD A LOUD NOISE AND GLASS RAINED DOWN ON ME AND MY 15 YEAR OLD SON WHO WAS IN THE FRONT SEAT. THE SUNROOF HAD A HUGE HOLE IN THE MIDDLE OF IT AND THE REMAINING GLASS WAS SHATTERED COMPLETELY. AT THE FIRST OPPORTUNITY TO SAFELY STOP, WE DISCOVERED THAT THE REMAINING GLASS WAS BOWED UP... IT HAD SHATTERED OUTWARD NOT INWARD TOWARD THE CABIN. WE THEN CLOSED THE SHADE AND STOPPED AT THE FIRST FORD DEALERSHIP ON OUR ROUTE (IN BENTON, AR - ABOUT 2 HOURS AWAY). THEY SAID THEY COULD NOT DO ANYTHING. WE CONTINUED ON OUR TRIP AND STOPPED AT A LARGE FORD DEALERSHIP IN ARLINGTON, TX FOR ASSISTANCE. THE SERVICE TECH TOOK PICTURES AND SENT THEM TO FORD. I CALLED HIM THE FOLLOWING MONDAY AND HE SAID FORD WOULD NOT COVER GLASS BREAKAGE. WE COULD HAVE BEEN SERIOUSLY INJURED IF I HAD NOT MAINTAINED CONTROL OF MY VEHICLE. I HAVE PICTURES AND CAN SEND THEM TO YOU. I UNDERSTAND THAT HYUNDAI HAS ISSUED A RECALL FOR THIS SAME PROBLEM AND WONDER IF FORD IS GETTING THEIR SUNROOF'S FROM THE SAME MANUFACTURER. ANY ASSISTANCE YOU CAN PROVIDE BY LOOKING INTO THIS MATTER WITH FORD MOTORS IS APPRECIATED. *TR

Mar 16, 2014

WHEELS

2 complaints

Lug Nuts cannot be removed due to defective design. Impossible to properly maintain tires or to remove wheel in case of roadside emergency. Each wheel has 6 lug nuts that must ALL work properly together. All 24 of my lug nuts had to be forcibly removed/replaced in order to perform tire maintenance and to be proactive against the safety risk of malfunction while being operated on the road. Ford has never made me aware of this issue. Krause Ford in Woodstock Georgia inspected the lug nuts and recommended replacement at my expense due Ford Corporate not recognizing this as a problem with their product. Tire/wheel maintenance is an important safety issue.

Aug 26, 2022

During a recent oil change and tire rotation, my mechanic advised the lug nuts on my tires needed to be replaced due to swelling and distortion. I was advised this is a known problem by Ford but no recall is in force as of yet. I incurred a cost to have all of them replaced.

Sep 28, 2021

ELECTRICAL SYSTEM,EQUIPMENT

2 complaints

2013 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO FALSE ALARM ISSUES WITH VEHICLE PARKING AID MODULE FAILURE. *SMD THE CONSUMER STATED WHEN HIS WIFE STARTED THE VEHICLE, THE PARKING AID WARNING TONE WAS SOLID AND EMITTED A LOUD NOISE, THAT CAUSED A HUGE DISTRACTION. THE CONSUMER STATED THE FAILURE WAS INTERMITTENT, AND THE FAULTS CODES WERE NOT BEING CAPTURED BY THE COMPUTER. THE CONSUMER STATED ONCE AGAIN, THERE WAS ANOTHER INTERMITTENT PARKING AID FAULTY WARNING TONE. UPDATED 01/30/14 FORD FIELD SERVICE ENGINEER RECOMMENDED REPLACING 4 SENSORS IN THE FRONT BUMPER, AS WELL AS THE DRIVER'S KEYLESS ENTRY PAD, AS IT HAD SEVERAL LED'S THAT WERE NOT ILLUMINATED. THE CONSUMER WAS NOT SURE, IF THE PROBLEM CORRECTED, BECAUSE THE FALSE WARNING TONES, WERE INTERMITTENT.

Jan 23, 2014

THE GPS HAS NOT WORKED PROPERLY FROM DAY ONE. I HAVE HAD IT TO THE DEALER ON FOUR (4) TRIPS AND THE PROBLEM WITH THE GPS HAS NOT BEEN CORRECTED. THE SOFTWARE IS CURRENT BUT IT DIRECT ONE TO TURN WHERE THERE IS NO ROAD AND CANCELS BEFORE YOU REACH THE SITE PROGRAMMED INTO THE GPS. I CURRENTLY HAVE 6000 MILES ON THE VEHICLE I PURCHASED IN NOVEMBER 2012 AND NO CORRECTION OF THE GPS. *TR

May 10, 2013

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

Since more than 18 months, we have the known intermittent problem described in TSB [XXX], where all of a sudden the wrench appears, speedometer drops to zero and car can't change gear anymore. Sometimes going to manual gears works, sometimes car needs to be stopped, locked and completely shut down several times for the problem to go away. Before turning off, error P0720 appears (as described in TSB [XXX]). Car taken to garage in January 2023 where it was for 3 weeks. Technicians drove it for 11 miles (!) and could not reproduce the problem so could not do the required work ie changing the molded leadframe. Now, in January 2024 the problem happened again and this time the Check Engine light came on. The same error code P0720 was now permanently stored. Took the car to the garage, where they were able to diagnose the problem and ... replaced the molded leadframe. This at an out of pocket cost of $1,300. Contacted Ford and they say there is no program or financial assistance in place for this problem, despite all the information that can be found. It is clear this a general problem of all 6R80 gearboxes beyond the time periods stated in the recall. Ford is negligent by not doing a recall on all cars having this gearbox. Nobody is looking at this issue at Ford, when creating a case number they say no program exists, and state paperwork and proof can be sent to a PO BOX in Dearborn (not even an email address to send attachments in this 21st century). All ways to discourage people to react, send in documents or claim documents did not arrive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 29, 2024

ENGINE AND ENGINE COOLING

1 complaint

The contact owns a 2013 Ford Expedition. The contact stated that while driving at various speeds, there was an abnormal tapping sound coming from the passenger’s side of the engine compartment. The vehicle was taken to the local dealer who replaced twelve rocker arms from the passenger’s side of the engine, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 95,833.

Sep 26, 2023

FIRERELATED

1 complaint

The contact owned a 2013 Ford Expedition. The contact stated that while driving at an undisclosed speed, he started to see smoke located underneath the front passenger dashboard. The contact then stated that he then noticed that flames had started to ignite. No warning lights were illuminated. The contact stated that he immediately pulled the vehicle off the road and exit the vehicle and as the vehicle flames started to spread throughout the vehicle. No injuries were sustained. No medical attention was required. The fire department was notified and extinguished the fire. A fire report was filed. The vehicle was towed to a tow lot. The contact stated that the vehicle was then towed to an undisclosed lot by the insurance company. The contact was unsure if the vehicle was deemed a total loss. The dealer was not notified of the failure. The contact stated that the vehicle was a total loss. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 150,000.

Jun 01, 2023

Fire: 1

VEHICLE SPEED CONTROL,ENGINE

1 complaint

Vehicle suddenly loses power the wrench light comes on and the vehicle will not go when pushing the accelerator. The vehicle has to be turned off and restarted before it becomes mobile again.

Aug 19, 2021

STEERING

1 complaint

2013 FORD EXPEDITION WILL NOT SHIFT OUT OF PARK. VEHICLE WILL NOT REVERSE OR DRIVE. I WAS STUCK AT MY BANK DRIVE THRU. I COULD NOT SHIFT OUT OF PARK TO GO FORWARD OR REVERSE. *TR

May 07, 2020

POWER TRAIN,ENGINE

1 complaint

WHILE DRIVING AT A HIGH SPEED (HIGHWAYS, INTERSTATE, ETC) THE VEHICLE STUTTERS - ALMOST LIKE AN EXTREME DOWNSHIFT. DEALER PERFORMED A LEAD FRAME RECALL REPAIR TO THE TRANSMISSION BUT THE VEHICLE CONTINUES TO DO IT. IT CAUSES EXTREME ANXIETY TO THE DRIVER AND PASSENGER, ESPECIALLY WHEN IT HAPPENS IN THE "MIDDLE OF NOWHERE".

Jan 31, 2020

VISIBILITY/WIPER

1 complaint

INTERMITTENT PART OF WIPER CONTROL NOT WORKING

Jan 30, 2020

SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

SEVERAL STALLS FOLLOWED BY CRANK NO START CONDITIONS OVER SEVERAL MONTHS WITH NO ASSOCIATED CHECK ENGINE LIGHT, CODE P0627 WHILE VEHICLE IN MOTION. 4M AUTO SERVICE CENTER ABILENE TX PERFORMED FUSE 27 RELOCATION TO FUSE 73 ACCOMPLISHED. VEHICLE RETURNED TO SERVICE. SEVERAL STALLS FOLLOWED BY CRANK NO START CONDITIONS OVER SEVERAL MONTHS WITH NO ASSOCIATED CHECK ENGINE LIGHT, CODE P0627 WHILE VEHICLE IN MOTION. CODE CLEARED, VEHICLE RETURNED TO SERVICE. STALLED FOLLOWED BY CRANK NO START CONDITIONS WITH CHECK ENGINE LIGHT, CODES P025A, U0109 AND P0627 WHILE VEHICLE STATIONARY. 4M AUTO SERVICE CENTER ABILENE TX REPLACED FUEL PUMP CONTROL MODULE. VEHICLE RETURNED TO SERVICE. SEVERAL STALLS FOLLOWED BY CRANK NO START CONDITIONS OVER SEVERAL MONTHS WITH NO ASSOCIATED CHECK ENGINE LIGHT NO CODES. VEHICLE OWNER REPLACED FUEL PUMP DUE TO BURNT WIRE (SEE ATTACHED PHOTO). VEHICLE RETURNED TO SERVICE. CONTACTED 4M AUTO SERVICE CENTER, ARROW FORD ABILENETX AAND FORD MOTOR COMPANY CUSTOMER SERVICE.

Jan 16, 2020

POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

TODAY AS I WAS DRIVING ON PERRY RD ABOUT TO TURN ONTO FM 1960 RD E. WHEN I STARTED TO ACCELERATE TO TURN, MY TRANSMISSION DOWN SHIFTED WHILE I'M DRIVING AT ABOUT 15 MILES AN HOUR INSTEAD OF GOING UP AND JERKED MY CAR PRETTY GOOD. I LET GO OF THE GAS PEDAL FOR A SECOND, THEN TRIED AGAIN SLOWLY. THE CAR STARTED TO JERK AS IF IT WAS STRUGGLING TO ACCELERATE FORWARD. IT DID AFTER ABOUT 10 SECONDS. THEN THE SPEEDOMETER DROPPED DOWN TO 0 AND MY DIGITAL FUEL INFORMATION THAT'S DISPLAYED ON MY DASH DOTTED OUT AND A SCREWDRIVER ICON FLASHED FOR A FEW TIMES. THE CAR THEN STARTED TO MOVE SMOOTHLY, BUT SEEMED STUCK IN GEAR. THIS FOLLOWED WITH THE TMPS SENSOR KICKING ON. NO CHECK ENGINE LIGHTS SHOWED UP DURING THIS PERIOD AND WHEN I GOT TO WHERE I WAS SAFE, I TURNED THE CAR OFF FOR ABOUT 15 MINUTES. WHEN I TURNED IT ON AGAIN, IT WAS PERFECTLY NORMAL. THIS HAS HAPPENED BEFORE WHILE I DROVE ON A MAJOR HIGHWAY AND IT IS SCARY. NO DIAGNOSTIC TEST HAS FOUND AN ISSUE AND I CANNOT AFFORD TO PAY FOR AN EXPLORATORY SERVICE AS I JUST DID A COOLANT REPAIR A COUPLE OF WEEKS AGO.

Jun 16, 2019

ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

AS I WAS DRIVING ON THE HIGHWAY, THE SPEEDOMETER STOPPED OPERATING AND FUEL INFO MALFUNCTIONED. THE TPMS SENSOR LIGHT CAME ON AS WELL. I TURNED THE CAR OFF AND BACK ON TO FIND IT WAS ALL WORKING AGAIN.

Jun 14, 2019

ELECTRICAL SYSTEM,SEAT BELTS,SEATS

1 complaint

THE VEHICLE WILL SWITCH GEARS WHILE TRAVELS NG AT 70 MILES PER HOUR. I IMMEDIATELY PULL TO SIDE AND HAVE TO STOP AUTOMOBILE AND RESTART. THE DASH SHOWS MOTOR AND CHECK ENGINE. AT THIS TIME THE PASSENGER SEAT BELT WILL NOT REMAIN LATCHED. THE AIR CONDITIONER HAS STOPPED WORKING. MY SPOUSE IS A MECHANIC AND CHECKED THE PLUG BELOW THE GLOVE COMPARTMENT. THE PLUG RECEIVER (NOT SURE WHAT IT'S CALLED ) HAD A WHOLE MELTED IN BOTTOM OF FEMALE AND OF PLUG.

Jun 06, 2019

POWER TRAIN,TIRES

1 complaint

TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. THE VEHICLE EXPERIENCED INDEPENDENT BRAKING WHILE BEING OPERATED AT 70 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. IN ADDITION, THE FUEL GAUGE AND SPEEDOMETER FAILED TO DISPLAY CORRECT INFORMATION. THE DEALER (FRIENDLY FORD OF CROSBY, 2425 US-90 BUS, CROSBY, TX) DIAGNOSED THAT THE TRANSMISSION MODULE FAILED AND RECOMMENDED IT BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 15410976. THE FAILURE MILEAGE WAS 86,000. *JS

Aug 03, 2018

UNKNOWN OR OTHER,ENGINE

1 complaint

WHILE IN MOTION ON AN OREGON COASTAL HIGHWAY AT ABOUT 35 MPH VEHICLE HESITATED MADE A LOUD NOISE AND QUIT. AT THE TIME VEHICLE HAD ABOUT 72000 MILES ON IT, AND NEVER GAVE A WARNING INDICATOR, SHOWING ANYTHING WAS WRONG. AS A RESULT THE ENGINE HAD TO BE REPLACED. THE ONLY INDICATOR THE SERVICING DEALER PROVIDED REGARDING THE FAILURE WAS A MISFIRE IN NUMBER 3. THE PRODUCT IS DEFECTIVE EITHER IN CONSTRUCTION OR SOFTWARE AS NON WARNING WAS GIVING THAT ANYTHING WAS WRONG. PREVIOUSLY ON 2 DIFFERENT OCCASIONS AT 2 DIFFERENT LOCATIONS I TOOK VEHICLE IN BECAUSE IT SEEMED TO BE IDLING LOW AND BOTH DEALERS STATED NOTHING WRONG.

May 22, 2017

LATCHES/LOCKS/LINKAGES

1 complaint

TL* THE CONTACT OWNS A 2013 FORD EXPEDITION. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR OPENED WITHOUT WARNING. IN ADDITION, THE FRONT DRIVER SIDE DOOR WOULD NOT CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Feb 01, 2017

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

WHEN WET OR RAINY CONDITIONS PERSIST THE FRONT PARK ASSIST SYSTEM ACTIVATES ANYTIME THE VEHICLE DROPS BELOW THE PRESENT SPEED THRESHOLD ALERTING THAT THERE IS AN 'OBJECT' PRESENT NEAR THE SENSOR. THE OCCURS WHEN THE VEHICLE IS STARTED AND PUT IN GEAR WHEN PARKED OR WHEN THE VEHICLE SLOWS FOR TRAFFIC OR TRAFFIC CONTROL DEVISES AND NO VEHICLES ARE PRESENT. THE SYSTEM ALSO RANDOMLY ALERTS IN CLEAR AND DRY CONDITIONS BUT THIS IS RARE (MAYBE ONCE A MONTH). THIS CAUSES A GRAVE SAFETY ISSUE AS YOU ARE UNSURE IF THERE COULD BE A SMALL PERSON OR ANIMAL PRESENT IN FRONT OF THE VEHICLE, THE DRIVER MUST TAKE EXTRA TIME TO EXIT THE VEHICLE AND VISUALLY VERIFY THAT NO ONE HAS ENTERED THE BLIND SPOT WHILE STOPPED OR PARKED. FORD CHECKED THE SYSTEM AND STATED THIS IS NORMAL AND A KNOWN ISSUE. THEY SAID THAT THEY ARE NOT SURE HOW TO REMEDY THE ISSUE BUT JUST TO USE EXTRA CAUTION. SERVICE HISTORY REPORTS ARE AVAILABLE ON THIS AS WELL AS VIDEO TO SHOW THIS ISSUE.

Dec 29, 2015

SEATS

1 complaint

FRONT SEAT HEADRESTS ARE INTOLERABLE. HAVE NEVER DRIVEN A VEHICLE THAT CAUSED SUCH SEVERE DISCOMFORT DUE TO POSITIONING OF HEAD RESTS. NEEDS ABILITY TO ADJUST TILT FORWARD AND BACK. FIXED POSITION IS ANGLED FORWARD WAY TOO MUCH. VERY DISTRACTING WHILE DRIVING. PLEASE HELP?! *TR

Aug 16, 2014

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

THE THROTTLE IS ERRATIC. SOMETIMES ACCELERATION FROM A STOP IS SMOOTH AND SOMETIMES ITS AS IF THE THROTTLE IS BINDING AGAINST SOMETHING. OTHER TIMES THE THROTTLE IS DEPRESSED AND NOTHING HAPPENS UNTIL THE VEHICLE SUDDENLY LURCHES FORWARD. THE LAST EPISODE WAS PULLING INTO A PARKING PLACE AND THE ENGINE SUDDENLY WENT INTO IDLE. I MASHED THE GAS MORE AND MORE AND IT SUDDENLY ALMOST LURCHED OVER THE CURB. I HAVE HAD IT TO[XXX] IN PLANO TEXAS ON SEVERAL OCCASIONS, EVEN LEAVING IT FOR SEVERAL DAYS FOR THEM TO DRIVE. THEY CHANGED SEVERAL ITEMS ON THE TRANSMISSION, BUT IN THE LAST FEW DAYS IT HAS WORSENED(MORE FREQUENT). THERE ARE NO ERROR CODES, BUT IT IS BECOMING UNSAFE TO DRIVE. I HAVE TO LEAVE THE CAR WITH A PARKING VALET WHEN MY WIFE RECEIVES MEDICAL TREATMENT AND THIS COULD BE PROBLEMATIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Dec 17, 2013

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

WHILE DRIVING AT APPROXIMATELY 35 MPH WE LOST ALL SYSTEMS INCLUDING EXTERIOR, INTERIOR AND EMERGENCY LIGHTS. WE WERE ABLE TO STOP WITHOUT GOING OFF THE ROAD, ONCE WE HAD STOPPED AND PUT VEHICLE IN PARK WE WERE UNABLE TO GET IT OUT OF PARK. WE COULD TURN THE ENGINE ON AND OFF, BUT STILL COULD NOT GET VEHICLE TO COME OUT OF PARK, NOR COULD WE GET THE LIGHTING SYSTEM TO COME BACK ON, THE ONLY LIGHTS THAT WORKED WERE THE DASH LIGHTS. THE COMPUTER SYSTEM INDICATED: 1- TOW HAUL MALFUNCTION 2- TIRE PRESSURE MANAGEMENT SYSTEM LIGHT ON. HAD VEHICLE TOWED TO FORD DEALER. THEY FOUND SEVERAL MODULES LOST COMMUNICATION WITH BCM, RESET SYSTEM, TEST DROVE BUT UNABLE TO DUPLICATE OR DETERMINE WHAT CAUSED THE PROBLEM. WE WERE IN A VERY DANGEROUS SITUATION AS IT WAS DARK, WE WERE ON A TURN IN THE ROAD AND IN THE CENTER OF THE ROAD WITH NO EMERGENCY LIGHTING. *TR

Dec 11, 2013

SEAT BELTS

1 complaint

NO SAFETY SEAT BELT WARNING LIGHT AND INDICATOR CHIME WHEN ADULT SETTING IN THE PASSENGER SET WITHOUT SEAT BELT FASTENED. VEHICLE ENGINE ON, TRANSMISSION IN DRIVE. THE DRIVERS SIDE WARNING LIGHT AND INDICATOR CHIME WORKS CORRECTLY AS YOU WOULD EXPECT IT TO. THE VEHICLE HAS OPERATED THIS WAY FROM THE DAY WE PURCHASED THE VEHICLE APPROXIMATELY 33 DAYS AGO AND IT NOW HAS 2800 MILES. *TR

Feb 06, 2013

2013 FORD Expedition Problems & Complaints

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