2019 FORD Expedition Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
400
Complaints Reported
Complaints by Component
POWER TRAIN
123 complaints
While driving, the vehicle experiences a sudden loss of power, after which the transmission goes into what feels like a false neutral. It then violently re-engages and accelerates uncontrollably without driver input. This is an extremely dangerous situation and presents a major safety risk to us and to others on the road. Fortunately, we were able to avoid a crash, but this could have easily resulted in a serious accident. The vehicle was initially brought to the dealership for an A/C issue, and at that time we asked that this transmission concern also be inspected. We were informed that the dealership could not replicate the problem. Since then, the issue has become more frequent and more severe. We have now been told that we can drop the vehicle off, but that it may take 3–4 weeks or longer before diagnostics even begin, and that we would be responsible for out-of-pocket rental car costs during this time. We were also told that because the issue could not previously be replicated, this would now be considered customer pay, despite the fact that this is a serious powertrain and safety-related issue. We find this unacceptable. This is not a convenience issue—it is a known concern with Ford’s 10-speed transmissions, and it places our safety at risk every time the vehicle is driven. We have opened a case with Ford in hopes that assistance will be provided, including: Proper diagnosis and repair of the transmission issue Coverage of related repair costs Assistance with a rental vehicle while the SUV is being evaluated, as it is currently unsafe to drive We trust Ford to stand behind its product and take this issue seriously before someone is injured.
Dec 16, 2025
2019 Ford Expedition Max with the 10R80 transmission experienced severe shifting issues shortly after PCM recall 24E13 was performed. The recall involves PCM/TCM updates and adaptive shift strategy reset. After the recall, the vehicle developed shuddering, harsh shifting, flaring between gears, and delayed engagement. Dealer diagnosis found internal transmission damage including CDF hub sleeve axial movement and No. 3 sun gear shell seal failure, along with diagnostic code P07E6. These failures are known on the 10R80, but the issue escalated immediately after the recall update. Transmission required a full overhaul. Concern that the recall calibration and adaptive strategy reset may accelerate internal wear or exacerbate pre-existing vulnerabilities in the 10R80 transmission.
Dec 08, 2025
ford knowingly put in a faulty CDF drum to cut corners and make more profit (hence the class action lawsuit) and transmission shifts erratically (1-3-5-10-1-6) safety concern. loss of power while driving
Nov 04, 2025
I purchased a 2019 Ford Expedition Max from Rivertown Ford – Group 1 Automotive (Columbus, GA) in 2022. During the test drive, I heard a rattling noise at startup and was told by my salesperson, Derrick, that it was just a “cold start.” I was shown a CarFax report claiming no recalls or major repairs. I later discovered this was false. An internal Ford OASIS report revealed that transmission work had been performed before sale, which Rivertown Ford never disclosed or reported to CarFax. Since purchase, my Expedition has had harsh shifting, delayed gear engagement, jerking, and sudden loss of acceleration, often without diagnostic codes—making it difficult to obtain warranty repairs under my Ford ESP plan. Rivertown Ford told me the transmission backlog meant I’d have to pay for my own rental vehicle and wait indefinitely for a technician. In March 2024, the vehicle shifted into neutral instead of drive while backing out of a driveway, rolling down uncontrollably and hitting two trees. Neither USAA (my insurer) nor Ford acknowledged that this incident matched the 10R80 transmission defect and TSB 23-2249 (Nov 2023), which addresses uncommanded neutral engagement and loss of power. I was never notified of this defect. My insurance labeled it an “at-fault” accident, raising my premiums drastically. My Expedition is now being serviced for TSB 23-2249 after new video evidence and stored code P07E06-00 confirmed the defect. Ford’s OASIS system—which hides warranty and powertrain repairs from the public—enabled this concealment. This issue has caused financial loss, emotional distress, and fear of driving, especially as this is our only family vehicle for transporting our children. I have video, audio, photos, and documentation proving these events and request NHTSA’s investigation into Ford’s 10R80 transmission defects and disclosure practices.
Oct 11, 2025
After Ford Recall 24E13 (Powertrain Control Module reprogramming) was completed on my 2019 Ford Expedition Max, the vehicle immediately developed transmission problems. It began hesitating to go into reverse and then produced DTC P0736 (reverse gear ratio incorrect). Within days, it failed to shift properly and was returned by the dealership. The issue occurred only after the recall repair, indicating a possible calibration or programming fault that affected the powertrain. Ford dealership staff acknowledged metal in the fluid but gave inconsistent explanations and then claimed the transmission had to be replaced. The vehicle also displayed a “Powertrain System Fault” warning. No such problems existed before the recall. This raises a safety concern because transmission malfunction after a recall could cause loss of control or failure to move the vehicle. The vehicle was returned to us on October 7, 2025; it remains unsafe to drive. Ford Corporate has been notified (Case CXH-05773791-T4G0R8), but no resolution has been provided. I am requesting NHTSA review this as a potential post-recall powertrain safety failure related to Recall 24E13.
Oct 07, 2025
+ 118 more complaints for this component
ENGINE
60 complaints
The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, there was an abnormal clattering and clanking sound coming from the engine. There were no warning lights illuminated. The contact stated that the failure was a known issue with the vehicle. The vehicle was taken to the local dealer, where it was diagnosed with engine failure and cam phaser rattle. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 115,000.
Aug 21, 2025
Engine rattle during start up
Aug 14, 2025
The contact owns a 2019 Ford Expedition. The contact stated while driving 50 MPH, there was a rattling sound coming from the engine. The contact pulled over to side of the road, turned off and restarted the vehicle and the vehicle started to operate as intended. The check engine warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 150,000.
Jul 28, 2025
Catalytic converter signaled efficiency is low after the Emissions Recall 24 E 13 had been fixed 2025. There are 5 other expeditions in the dealership with the exact same problem. Had recall fixed one month later check engine light came on. Same problem emissions signal. Ford won’t fix it as they claim “it would have been caught during inspections of the vehicle when they run codes during any kind of service.” Even though it would not have been because the recall just came out May 2025 for it to correctly issue said signal.
Jul 19, 2025
There is a known defect in a solenoid where it doesn't allow the transmission to upshift, it gets stuck. The check engine light has come on and the engine starts to struggle.
May 23, 2025
+ 55 more complaints for this component
SEAT BELTS
41 complaints
The contact owns a 2019 Ford Expedition. The contact stated that while driving 50 MPH, the contact heard a loud bang noise coming from the left driver's side, and afterwards her seat belt retracted independently, causing the contact to have bruising to her left collarbone. There was an unknown odor present during the failure. The contact stated that the seat belt performed as if the vehicle were involved in an impact; however, there was no impact. An Independent mechanic was contacted. The vehicle was not taken to an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance. The approximate mileage was 93,672.
Nov 17, 2025
The contact owns a 2019 Ford Expedition. The contact stated that while driving at approximately 35 MPH with the driver's seat belt fastened, she observed a loud explosion inside the vehicle, and then she felt what she thought was an impact to her chest, and the wind was knocked out of her as she began gasping for air. The contact stated that she believed she had been shot. The contact added that she steered the vehicle to the side of the road and where she observed that the driver's seat belt did not extend or retract, and the air bag warning light was illuminated. The contact stated that after 20 minutes, she observed a swollen imprint of the seat belt, which eventually scabbed over. 911 was called, but Medical attention was not needed. The contact stated that she continues to drive the vehicle, but had to buckle the seat belt behind her while driving so that the notification chimes do not go off continuously while driving. The vehicle was taken to a dealer, where it was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 135,000.
Oct 20, 2025
I was driving and the seatbelt exploded. Started smelling like it was burning super loud explosion It’s a good thing I didn't crash and hit somebody . I’ve never had anything like that in my life happen before.
Oct 08, 2025
Seatbelt pretensioner inadvertently exploded while driving the vehicle and locked the seatbelt
Aug 26, 2025
The contact owns a 2019 Ford Expedition. The contact received notice of NHTSA Campaign Number: 25V197000 (Seat Belt). The contact stated that while driving at 45 MPH, she observed a noise resembling a gunshot, and the driver's seat belt tightened to the point where she could not breathe. The contact stated that while in shock, she eventually depressed the driver's seatbelt release button and then released herself. The contact stated that when the seat belt retracted, the belt cut on her neck and put a hole in the side of the seat. The contact stated that her grandchildren were passengers at the time of the failure, and they were all terrified. Medical attention was not needed. A police report was filed. The vehicle was taken to a dealer where she was advised that parts were not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 59,000.
Aug 20, 2025
+ 36 more complaints for this component
ENGINE AND ENGINE COOLING
21 complaints
The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, the engine was rattling, and the vehicle was idling rough. There was no warning lights illuminated. The contact stated that occasionally while driving on the highway, the vehicle lost automotive power while accelerating. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the cam phasers were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.
Aug 22, 2025
The contact owns a 2019 Ford Expedition. The contact stated that upon start the vehicle, the vehicle hesitated while starting and while idling, and there was an abnormal clanking sound was coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the camshaft system was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 23-2143; as a probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.
Jul 24, 2025
See attached document for complaint.
Jun 26, 2025
The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the engine reached adequate operating temperatures, the rattling sound ceased but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 94,000.
May 14, 2025
The contact owns a 2019 Ford Expedition. The contact stated that while attempting to start the vehicle, there was an abnormal rattling sound coming from the engine. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the cam phasers needed to be replaced. The contact was informed of Customer Satisfaction Program: 21N03; however, the warranty had expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
Mar 06, 2025
+ 16 more complaints for this component
POWER TRAIN,ENGINE
20 complaints
The Cam Phaser failed in 2023 and 2025. It kept the vehicle from starting. The transmission has failed twice in the past two years.
Oct 03, 2025
- cam phaser rattle, yes. TSB-23-2143 -possible engine auto start failure while stopped at stoplight, or failure while driving -yes, dealer diagnosed multiple times -yes, dealer -no
Aug 11, 2025
Transmissions CDF Drum is failing annd causing my transmission to go out of gear and slam into first and I just preformed “cam phaser” repairs exceeding $3400. A vehicle this new should not need these repairs. There’s 1000s of complaints online and it’s sick and twisted that Ford is not forced to recall these issues.
Jun 15, 2025
Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will occasionally stop accelerating in the middle of the road. The RPMs will rise but the vehicle stops having power. After a minute it finally jerks and the vehicle will go again. I have had the vehicle examined by a technician and have been told that it is the cam phasers, CDF drum/transmission, and torque converter.
Dec 23, 2024
I am being told that the Cam Phasers need to be replaced. This is a well known issue to Ford. They did a programming adjustment in 2021, and then did replacements only if you had continued issues up until Jan 2023. I have issues now, and they are telling me I am not covered. The cam phasers have been redesigned so they know they installed poorly designed parts originally. This is an almost $4,000 repair.
Oct 16, 2024
+ 15 more complaints for this component
UNKNOWN OR OTHER
17 complaints
I don't know if there's issues with rearing was driving when we felt like another car had puh up forward an happen twice just several minutes apart felt like brakes were stuck while driving or like rear end was shifting weird I can still hear like a tapping somewhere in motor sent it to be fix where we bought it before warranty was expired but they really just screwed up my ac an couldn't fix because warranty expired had to fix it ourself out of pocket money all were asking is for dealers to send there recalls all to have it fixed I don't want to pay for a vehicle we can't trust in town or out of town plus we were at Dr appt in Odessa tx 11/3/2025 an we did notice something like with brakes like licking a little
Nov 05, 2025
At 60k miles the car started making noises when I start it. I took it in and they said it was the timing chain. Also my engine light keeps coming on and it says Emissions Error. I have purchased several Fords and I don’t plan on major repairs every 5 years. Especially the day it goes out of warranty. Apparently the timing chain is a big problem according to the repair company at around 5 years on these expeditions
Jul 22, 2025
During a recent visit on 6/6/2025 to the Ford dealership in Torrance for an oil change, I've informed the service staff of my concern for the diminishing coolant levels. Upon completion of the oil change, they've informed they did not find any issues with the coolant and did not find any signs of leaking. Today is June 30, 2025 and I've come to a local mechanic for a different concern of vehicle shaking and they found that the coolant was indeed leaking.
Jun 30, 2025
Cam Phasers were recalled a couple years ago. I had the recall done and they were replaced. They are now worse than ever. My car horribly rattles every single time that I start it up and also now rattles when it idles. I should not have to pay for this out of my pocket. Clearly the part used in the recall did not do it's job.
May 22, 2025
Transmission had to be rebuilt due to known bushings problem with 10 speed expedition transmission. I had to pay over 5k
Feb 21, 2025
+ 12 more complaints for this component
SUSPENSION
12 complaints
The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the rear of the vehicle was bouncing excessively. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear suspension that needed to be replaced. The contact was also made aware that the rear sensors were not properly installed following a collision repair and were hanging down from the bumper. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 57,687.
Oct 29, 2025
The contact owns a 2019 Ford Expedition. The contact stated that upon purchase of the vehicle, the rear driver’s side strut was replaced. Recently, the vehicle was taken to an independent mechanic for a routine maintenance check; while being inspected, the contact was informed that the passenger’s side rear and driver’s side front struts had been saturated with oil. The passenger’s side front strut had also started to leak but was not saturated in oil. The dealer was notified of the failure. The manufacturer was also notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 25,870.
May 16, 2024
All 4 struts and shocks are leaking. The vehicle has less than 30,000 miles. This is dangerous and will cause tire issues, stopping issues and more. A quick google search shows this exists on many expeditions. Diagnosed by mechanic during annual inspection. The parts are bad and others have reported the same issue at less than 10000 miles. Many states don’t require inspections so how many are out there with bad suspension?
Nov 06, 2023
Rear struts failed at approximately 36, 000 miles - the vehicle was unsafe driving down the interstate at speed due to the bouncing. Independent mechanic confirmed rear strut failure on driver and passenger side. Additionally, front driver side strut failed. In addition to bouncing, this made rear brakes wear out unusually quick. Steering became light due to the front strut. There was no warning lights to indicate an issue. Took to independent mechanic due to unavailability of maintenance appointments at Ford.
Jul 03, 2023
Both Rear shocks leaked oil at 37k causing vehicle to become very bouncy and unsafe to drive/control
Jan 11, 2023
+ 7 more complaints for this component
AIR BAGS,SEAT BELTS
9 complaints
Yesterday, while I was driving to pick up my kids from school, my 2019 Ford Expedition, the driver’s side seatbelt literally exploded — it went off like it would in a crash (but there was no crash). I was driving when it exploded and tightened so tight on me. Now the seatbelt doesn’t work at all. It was terrifying, so loud and painful. This is part of a known recall issue. When the dealership had my car back in May to replace my cam phasers, they told me the seatbelt recall parts weren’t available yet. Fast forward to now — the seatbelt has gone off, the vehicle can’t be driven safely, and Ford (both the local dealership and customer service) is saying there’s nothing they can do for me right now. The dealership told me I would have to pay to have it towed and pay for a rental. Also, they aren’t sure how fast they can get parts or diagnose it. I’m honestly at a loss. This is a safety recall, and I can’t use my car because of it. I literally just paid $2400 in may for my cam phasers and now this.
Aug 22, 2025
Airbag light illuminated. Scanned for SRS codes found: RCM- Restraint Control Module (B007E-13). Driver Seatbelt Pretensioner C Deployment Control - Circuit Open.
Oct 01, 2024
***SEE CURRENT NHTS Report: 24V-099 AND MANUFACTURER RECALL: 24S06*** Airbag light illuminated. Scanned for SRS codes found: RCM- Restraint Control Module (B007E-13). Driver Seatbelt Pretensioner C Deployment Control - Circuit Open
Oct 01, 2024
The contact owns a 2019 Ford Expedition. The contact stated while driving 30 MPH, the passenger’s side front seat belt exploded. There was an abnormal banging noise heard and there was smoke inside the vehicle. While occupying the passenger's side front seat, the seat belt pulled hard, and the passenger was slammed against the seat. The driver was able to pull over safely. The air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000. Parts distribution disconnect.
Jul 15, 2024
In or around October I reported my Seatbelt tensioner/retractor explosive device deployed almost causing me to have an accident. After really complaining to Ford, they finally fixed it. Now my warning light came on pertaining to my passenger side tensioner. I also received the notice, and went to my dealership. They had the vehicle for a week and could not fix it. They said Ford has to ok it and supply the parts, and it could take all the way to the end of 2024. They gave me the vehicle back, refused a loaner and said their hands were tied. I can tell you first hand that someone may die or cause a serious accident if driving at high speed when the device deploys. It is as loud as a 45 cal or shotgun, inside the cab. The SPL is enormous and the seatbelt tightens 3 to 4 inches, causing disorientation, total fear and loss of control of the vehicle. My incident caused me to have irregular heartbeat and I ended up in the hospital. THEY NEED TO REPLACE THESE DEVICES ASAP, BEFOE SOMEONE DIES.
Jun 22, 2024
+ 4 more complaints for this component
EXTERIOR LIGHTING
8 complaints
LED daytime running lights have failed and turned blue on one side. This issue appears to affect many vehicles of the same make and model. DRLs are a piece of safety equipment that makes the vehicle more visible to others, and as such, should be in proper working order.
Oct 20, 2025
The passenger side daytime running light has burned out. Daytime running lights are a safety feature for myself and other drivers. The problem happens 100% of the time. The dealership has inspected the issue and suggest replacing the entire headlight assembly. It happened January 2025 and No warning lights came on. It was brought to my attention by another driver in traffic
Apr 05, 2025
Daytime running light LEDs are failing, has turned purple and is very dim on the passenger side.
Dec 31, 2024
The contact owns a 2019 Ford Expedition. The contact stated that upon inspection, it was discovered that the front driver's side and passenger’s side headlight assemblies had experienced cracks and chips causing moisture to enter the headlight assemblies. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was concerned that the moisture inside the headlight assemblies would cause the front headlights to eventually fail. The failure mileage was 70,354.
Mar 04, 2024
All lenses on the front headlights have stress cracks forming in the corner of the housing. This has allowed moisture and condensation to build inside the housing and is altering the light output.
Dec 03, 2022
+ 3 more complaints for this component
POWER TRAIN,UNKNOWN OR OTHER
7 complaints
I purchased my 2019 Ford Expedition Max Limited on [XXX]. When we purchase the vehicle we signed a notice that we would have the recalls completed within a reasonable time. I took my vehicle for the recall to Feyer Ford in Edenton, North Carolina on May 30th. Prior to the recall I was having no issues at all with the vehicle. Once I pick the vehicle up on [XXX] and started my traveling home. Within 10 minutes of leaving, the vehicle made a loud screeching noise. The wrench light came on, and the vehicle seemed to not accelerate forward. I was able to pull off the road and turn the vehicle off. I called Feyer Ford to make them aware of the problem and they told me that it was because the PCM had been reprogrammed and would need to relearn how I drive. I had the same issue happen again further down the road, this is a very serious safety hazard that my vehicle suddenly stopped moving forward in traffic. I called Feyer Ford once again and was told that I had to drive the vehicle 1,000 miles before the PCM would relearn my driving patterns. I took the vehicle in on June 4th to have it checked out and was told that I would need a valve body replacement and torque converter replacement. That essentially my transmission was bad. Since that date the vehicle has gone into reverse numerous times when I put it in Drive, it will also get stuck in 4th 7th or 10th gear when you are trying to drive it in a parking lot or going slow on the road. When it gets stuck in those gears the vehicle will not go forward it will only allow you to go backwards. My car has been at Feyer Ford since July 29 trying to have the warranty cover the fix, but it was denied for warranty coverage because they stated the vehicle was broken by the recall. We were told we could pick up our un-fixed vehicle on Aug 27. We got the key and proceeded to leave only to find the car not put back together from a different seat belt recall. It is still at Feyer Ford today, September 6th 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 06, 2025
We had been driving for 3 hours and was in an extremely busy area in Houston, Tx. While entering another highway in extremely congested area the transmission shifted out of gear into Neutral engine revved and shut down. After about 3 -5 seconds it kicked hard into gear and continues on our way. This has happened several times in the past and was taken in previously for same problem. By being in congested traffic and with cars speeding around and honking horns it was a tense moment. Reported to dealer and transmission was dismantled and a part replaced in the transmission. Still don't feel comfortable with the transmission. Prior to this incident there were no immediate warning signs.
May 03, 2025
1. My Transmission failed and the car came to a complete stop in the middle of the highway, ford could not assist in replacing the Transmission and I have heard so many complaints about the 10 speed transmissions failing just after reaching 100,000 mileage. Mine failed under 108,000 mileage and this has been going on for years and consumers end up spending thousands of dollars on a $70,000 vehicle. This issue needs to be addressed. I paid over $8,000 to replace the transmission. 2. Ford Expeditions and F150 have a trim piece on the center console that's covered by an aluminum wrap which pops off and it's very sharp, so many ford owners have been cut by that piece and ford only replaces the whole center console if the vehicle is under warranty as there's no other solution to replace only the trim but you get to replace the whole center console which's Expensive. 3. For 3.5L engines have continued to have cam phaser failure for the past few years but Ford doesn't seem to address this issue which cost customers millions of dollars every year, we the customers do know that Ford benefits from selling parts and Ford 100% knows how expensive it's to replace a cam phaser which cam cost anywhere from $4,000 in parts and labor. We hope that NHTSA can step up and have ford address these issues.
Jan 20, 2025
My Ford Expedition Max started to make a rattling noise after I start the vehicle, if the car was running for a while I could turn it off and on again and wouldnt hear the noise, but if the engine was cold it would make a rattling noise when started. Then if I do not let the SUV warm up long enough and start driving it would have a point where it would do a random hard slow down before it would kick into gear and then it would feel like it was running fine. This started a few weeks ago the I was driving on the highway and while i was doing about 55MPH the suv made a loud noise that made the vehicle change speed dramatically it cause me to be whiplashed forward before the engine seemed to catch back up to its orevious actions, it did not actually cause an accident at that point (but it very well could have if the road was busy as it was a dramatic chnage in speed as well as the noise it made). I pulled over to inspect but there was nothing in the road and nothing that was being done that seemed to cause the traumatic issue. The next day when I brought the car to the mechanic and explained the issue he was able to diagnose an issue with the timing chain. Upopn some resaerch there many complaints and issues with my that make/models particular engine and parts that have had issues but the dealer would not assist saying there is no formal recall and at 69K miles I am over the warrenty. My car doesnot have any codes or warning lights and has all regularly scheduled maintenance and repairs done regularly but the car is clearly not driving correctly, This issue is causing the SUV to dramatically change speed while driving which is likely to cause an accident and severe injury.
Sep 03, 2024
We bought a 2019 Ford expedition max xlt. On a trip we kept having problems with it jumping out of gear and it felt like the transmission was going to fall out. We looked it up and found several complaints on this same problem with the 2019 models although I can't find any recalls that would have fixed the problem.
Jun 03, 2024
+ 2 more complaints for this component
STRUCTURE
6 complaints
The contact owns a 2019 Ford Expedition. The contact stated that while stopped at a stop sign and reaching into the center console, the contact's ring finger touched the silver chrome trim near the sliding opening latch and was severely lacerated, almost severing it completely. As a result, the contact lost consciousness, causing the vehicle to collide with a tree. Fortunately, the contact did not sustain any additional injuries. No police report was filed. The contact was able to drive away from the accident scene and personally repair the vehicle. The manufacturer has been notified of this incident.
Aug 26, 2025
Passenger front door will not latch closed. Suspected freezing of lock mechanism from cold winter conditions. No physical damage is on vehicle that could cause this, nor does the vehicle have an accident in its history
Jan 24, 2025
Driving 70 miles per hour part of the roof rack blew off the vehicle; the molding and front cap on the driver side of the vehicle. The roof rack had never been used. A Ford dealer inspected the area where the parts were and could not determine what caused the failure.
Aug 31, 2022
THE REAR LIFT GATE RANDOMLY OPENS ON THE VEHICLE. DEALERSHIP HAS SAID IT IS A DEFECTIVE WIRING HARNESS. THE LIFT GATE CLOSE WITH PEOPLE STANDING AT THE REAR BUMPER LOADING ITEMS IN THE BACK AND WILL CONTINUE TO FIGHT TO CONTINUE CLOSING OPERATIONS. IT DOES THE SAME WITH OPENING. ADDITIONALLY IT HAS OPENED WHILE SITTING IN THE DRIVERS SEAT WITH THE KEY IN THE CAR. THE CAR HAS BEEN STATIONARY FOR ALL OPENINGS. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND
Apr 22, 2021
REAR FIXED VISTA ROOF PANEL EXPLODED OUTWARD WITH A VERY LOUD - SHOTGUN LIKE - BANG, LEAVING A LARGE HOLE AND A VERY DANGEROUS SHATTERED REMAINING PANEL THAT COULD FALL AND INJURE OCCUPANTS, THE PANEL IS MADE OF TOUGHENED GLASS AS OPPOSED TO BEING LAMINATED AS THE FRONT WINDSHIELD IS. THE INCIDENT OCCURRED ON A FAIRLY QUIET FREEWAY, NO CARS IN FRONT AND NOT UNDER A BRIDGE ETC.
Jan 08, 2020
+ 1 more complaint for this component
POWER TRAIN,VEHICLE SPEED CONTROL
4 complaints
My 2019 Ford Expedition started making some loud noises while accelerating and wouldn’t accelerate as usual when I pressed the gas pedal — there was a noticeable delay in gear shifting and acceleration. Often when I did shift gears, there would be a very loud clunking sound. It got much worse over the course of several days. At one point, I was on the highway and needed to accelerate quickly to maneuver around other vehicles —I pressed the gas and there was no acceleration— the vehicle just stayed at the current speed and it was a couple beats before the vehicle responded to me pressing down hard in the gas pedal. It did finally accelerate, but it was very delayed. It was a very unsafe experience. I have since learned there is a known issue with the transmission on these vehicles that causes this issue.
Nov 15, 2025
When driving the vehicle shifts very hard and has a loud clanging in second and fifth gear. It skips those gears and will lag in intersections and on roadways because of the skip. Had it diagnosed by a transmission shop and they said it needed cam phasers. Took it to the dealer and the said it needed a new valve body as the issue was repeatable. Had the valve body replaced and it is still doing it and even worse. No lights came on, and we bought the vehicle used with 81k miles on it and we noticed it right away, so the dealer did a “reprogram” of the software and said it was fine. It started to do it again right away and we called the dealer and they would not return our call. We drove it because we had too until it got bad enough we didn’t feel safe driving it anymore and now it is waiting for the hopes that a new transmission will fix the issue.
Mar 27, 2025
The 10 speed transmission has harsh shifting, jerking, hesitation, slipping, delayed gear changes and lurching forward while driving. The issue is apparent typically between 3rd and 4th gear, and 6th and 7th gear. The dealership mentioned it was a computer programming issue and has reset it twice, but the car continues to have these issues. Apparently this issue is cause by the way the drum was manufactured according this Ford Technician: [XXX] If it's a known issue, and it was fixed in the newer models, I hope Ford does a recall to replace. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 21, 2024
I own a 2019 Ford Expedition Max (10R80 trans) & have experienced intermit. issues with the vehicle failing to shift into a higher gear when accelerating rapidly & getting stuck in a high RPM unless the accelerator is released. When releasing the accelerator there is a violent clunk & jerking. I have expressed this issue to Ford’s Service Department at the dealership. When intaking my vehicle the service advisor made a comment to another advisor that we have another Expedition with shifting issues. The advisor stated that this seemed to be a common issue with these vehicles, so I researched the issue online myself & found several threads with the same reported issue to include class action lawsuit websites for this issue. I paid Ford’s Service Department to diagnose the vehicle and they found no issues with the transmission and said it was okay and they weren’t able to replicate the issue (this is because it is an intermit. issue). The advisor stated that the transmission has an adaptive learn system and stated that the adaptive learn could be having issues, so I asked them to keep the vehicle and flash the adaptive learn or do a reset. I had them flash the system and it seemed to resolve the issue for a while, but it later returned. I then attempted contacting Ford Customer Service (Corporate) directly and explained the issue to them however they directed right back to the dealership. Recently I went to West Virginia for vacation and was traveling on the interstate. While traveling on the interstate at about 55 mph I was in a situation where I needed to rapidly accelerate due to an 18-wheeler changing lanes into my lane. The vehicle failed to accelerate/shift into a higher gear and being stuck in high RPMs. We were nearly KILLED in this incident and this is what prompted me to contact the NHTSA. I am also a law enforcement officer of over 15 years. It is my professional and personal opinion that this issue is an EXTREME DANGER to the occupants of these vehicles.
Jul 11, 2023
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
4 complaints
In June 2024, my 2019 Ford Expedition experienced serious transmission and powertrain problems. Diagnostic testing identified catalyst efficiency codes (P0430), and I was given a repair estimate that included catalytic converter replacement. The vehicle also displayed repeated “Service Engine Soon” and “Powertrain Malfunction/Reduced Power” warnings. Because the vehicle became undrivable and the repair costs were unaffordable, I was forced to release it to auction in June 2024, resulting in a significant financial loss. In April 2025, Ford issued Recall 24E13 acknowledging that PCM programming errors could falsely trigger catalyst efficiency codes (such as P0430), potentially leading to unnecessary catalytic converter replacements, exactly the condition my vehicle experienced. This recall defect directly contributed to the loss I suffered, as I still owed about $11,000 on the vehicle when I could no longer use it. I have already opened a case with Ford (Case #CXH05645573C2W6R6), but I have not received meaningful assistance. When I contacted Ford Customer Service, I was not offered escalation or resolution. I was only told to call another phone number, which left my case unresolved. I respectfully request that NHTSA review Ford’s handling of this defect, including the financial impact on owners like myself who incurred substantial losses before the recall was announced.
Sep 24, 2025
My transmission started losing power on acceleration, hard jerk/bang when shifting into gear, transmission slipping, loss of power between shifts
Jul 07, 2025
Vehicle randomly downshifts into first gear and get stuck in higher gears, allowing no acceleration, causing serious traffic accident
Sep 10, 2024
FOLLOWED SEMI INTO DEALER SERVICE PARKING LOT. SEMI TURNED LEFT SO MOVED FORWARD TO JOIN LINE OF CARS INTO SERVICE BAY. WHILE COMING TO STOP, SEMI ON LEFT BACKED UP AND COMING RIGHT FOR ME. AT MY STOPPING, AUTO ENGINE SHUT OFF TURNED OFF ENGINE AS WAS TRYING TO SHIFT TO REVERSE. BY TIME ENGINE TURNED BACK ON, ACKNOWLEDGED REVERSE, ENGAGED REVERSE, RESPONDED TO ACCELERATOR BEING PUSHED, GEAR ENGAGED, THE TRUCK WAS ABOUT TO HIT ME AS DRIVER DID NOT SEE ME. LUCKILY DRIVER NOTICED AND SLAMMED ON BRAKES. BY THIS TIME, VEHICLE WAS STILL TRYING TO MOVE SO IF TRUCK DID NOT STOP, I WOULD HAVE BEEN HIT. AUTO STOP OF ENGINE IS A DANGEROUS FEATURE. WHILE MAY WORK AT A TRAFFIC LIGHT, IN A SITUATION REQUIRING QUICK RESPONSE, TOO MANY STEPS TO TURN VEHICLE ON AND ENGAGE A CHANGE OF DIRECTION. FORD HAS A FEATURE TO TURN OFF MANUALLY, BUT SHOULD BE ALLOWED TO TURN OFF ALL THE TIME. IF VEHICLE SHUTS DOWN IN EMERGENCY SITUATION AS THIS, A PERSON COULD BE KILLED. THIS EVENT WAS VIEWED BY SEVERAL PEOPLE AND ALL I COULD SAY WAS COULD NOT MOVE AS VEHICLE DID NOT RESPOND QUICKLY ENOUGH. EMISSIONS ARE NOT MORE IMPORTANT TO PEOPLE'S LIVES AND THIS FEATURE NEEDS TO BE REMOVED OR ALLOWED TO BE OVERRIDDEN.
Jul 17, 2020
STEERING
3 complaints
The contact owns a 2019 Ford Expedition. The contact stated that while his wife was driving on a neighborhood road at an undisclosed speed, the steering wheel seized. There were no warning lights illuminated. The driver proceeded to pull over, and the vehicle was towed to a local dealer to be diagnosed. The contact was informed that the electronic steering control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Aug 13, 2025
The vehicle's steering wheel became very loose at ~50k miles making it wobbly and potential to fall off which could cause danger while driving and possibility of airbag deployment. As seen in the attached pictures, there was no thread locker on the bolt that tightens the steering wheel down. I was able to remove it simply with my hands upon a few twist.
Dec 21, 2024
1 . AFTER A LEFT TURN THE VEHICLE CONTINUES TO PULL LEFT (MEASURED AT ABOUT 4 POUNDS OF FORCE ON THE STEERING WHEEL TO HOLD STRAIGHT) UNTIL A RIGHT TURN IS MADE TO CANCEL THE LEFT PULL THEN IT TRACKS STRAIGHT. THERE WERE SIMILAR RESULTS ON RIGHT TURNS BUT WORSE ON LEFTS. 2 . THESE TESTS WERE ALSO DONE ON ANOTHER NEW FORD PLATINUM EXPEDITION IDENTICALLY EQUIPPED WITH THE SAME RESULTS (BOTH WITH HEAVY DUTY TOW PACKAGE) 3 . THE NEW EXPEDITION ABOVE DID SEEM TO REQUIRE A LITTLE LESS RIGHT CORRECTIVE PRESSURE THAN OUR EXPEDITION BUT THE LEFT PULL WAS APPROXIMATELY THE SAME 4 . THESE TESTS WERE DONE WITH AND WITHOUT LANE KEEPING WITH NO CHANGE TO THE RESULTS 5 . THESE TESTS WERE DONE WITH AND WITHOUT SWAY CONTROL WITH NO CHANGE TO THE RESULTS 6 . APPROXIMATE TRAILER WEIGHT 6000 LBS. AND APPROXIMATELY 600 LBS. TONGUE WEIGHT 7 . DURING THE LEFT PULL THE VEHICLE WILL 'BLOW' THROUGH THE LANE KEEPER ON THE LEFT BUT WORKS OK ON THE RIGHT 8. TESTS WERE ALSO MADE WITH A TOTALLY DIFFERENT TRAILER AND HITCH SYSTEM WITH THE SAME PROBLEM. 9. THE TESTS WERE DONE WITH AND WITHOUT LOAD TRANSFER BARS. THE LEFT PULL REMAINED AFTER A LEFT TURN BUT WAS A BIT LESS WITHOUT THE LOAD TRANSFER BARS ATTACHED (THAT WAS SURPRISING). 10. FORD HAS REPLACED THE ENTIRE STEERING SYSTEM (INCLUDING RACK AND PINION UNIT WITH STEERING CONTROL MODULE AND YAW SENSE MODULE) AFTER THEY CHECKED ALL WHEEL ALIGNMENTS WITH NO IMPROVEMENT IN STEERING PROBLEM. 11. THIS PROBLEM ALSO HAPPENS WITH NO TRAILER IN TOW JUST NOT TO THE SAME EXTENT. 12. FORD HAS NOW REFUSED TO DO ANYTHING MORE TO RESOLVE THE STEERING PROBLEM. NOTE: I DO HAVE VIDEO FOR THIS PROBLEM ON THE ROAD.
Sep 26, 2019
ENGINE AND ENGINE COOLING,POWER TRAIN
3 complaints
The contact owns a 2019 Ford Expedition. The contact stated that when the vehicle was started in the morning, the engine was idling roughly while making an abnormal rattling sound. The contact stated that the failure was intermittent, but the rattling sound became worse and more frequent. The contact stated that there were no warning lights illuminated. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Customer Satisfaction Program: 21N03 (Engine and Engine Cooling) for cam phaser replacement. The contact questioned the dealer and was informed that the vehicle was not covered under the program. Additionally, the contact stated that the vehicle was recently repaired under Customer Satisfaction Program: 24E13 for an ignition and TCM (Power Train) software update. The contact stated that following the software update, the transmission was slipping out of gear and was hesitating while depressing the accelerator pedal. The contact stated there was no warning light illuminated. The vehicle was returned to the same dealer to be diagnosed, and it was determined that the transmission shift cable bushing had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 69,401.
Jun 05, 2025
The contact owns a 2019 Ford Expedition. The contact stated while attempting to start the vehicle, there was a rattling sound coming from the engine. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the cam phaser and the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle). The failure mileage was 121,000.
Jan 06, 2025
The contact owns a 2019 Ford Expedition. The contact stated that the vehicle was making an abnormal rattling sound on cold starts. The vehicle was taken to the dealer, where the powertrain control module (PCM) was flashed under Ford Campaign Number: 21N03; however, the failure recurred. The dealer was contacted and informed the contact that the vehicle needed to be left with the dealer for three weeks for the cam phasers replacement; however, the contact declined because the dealer did not offer vehicle rental assistance. The contact stated that the failure progressively worsened. The contact stated while driving at various speeds and depressing the accelerator pedal, the engine misfired. The check engine warning light was illuminated. The dealer was notified of the failure and informed the contact that the vehicle was no longer covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
Oct 28, 2024
VISIBILITY
3 complaints
The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the front windshield wipers were activated but failed to respond as intended. The contact stated that the wiper arms seized. The vehicle was taken to the dealer, where it was diagnosed that the wiper arm linkage had failed and needed to be replaced. The contact was informed that the parts had been ordered. The contact related the failure to an unknown recall; however, the VIN was not included. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 107,000.
May 22, 2025
The contact's daughter owns a 2019 Ford Expedition. The contact stated that while the vehicle was parked, his daughter became aware that the rear window had shattered without impact. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,000.
Dec 09, 2024
While trying to open the sunroof a plastic piece broke of from the railing. I tried closing the sunroof but was unable to. I had to have the sunroof closed by a mechanic and now I am unable to use the sunroof.
Oct 07, 2021
FORWARD COLLISION AVOIDANCE
3 complaints
Pre-Collision assist not available warning on dash with wrench. Car would not stop decelerating and braking when cars approached from the rear on interstate. Car was jerking. Was on the road for 150 miles when this occurred. After being parked overnight, has not happened again.
Feb 21, 2025
The contact owns a 2019 Ford Expedition. The contact stated while driving at various speeds, the vehicle intermittently came to an abrupt stop without any other objects or vehicles nearby. The emergency braking image followed by a warning chime would appear on the instrument panel during the failure. The contact had taken the vehicle to a dealer where he was informed that the failure could not be duplicated. An investigator was sent to inspect the vehicle and the brake module was replaced. Despite the repair, the failure persisted. The computer and battery were both replaced after the initial repair but failed to fix the vehicle. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 22,000.
Mar 01, 2023
FYI re: Request #[XXX] Let me know if you have any info I sent this letter on November 20, 2022 and as of January 10, 2023 I have had no response from Ford Motors: [XXX] Office of the CEO Ford Motor Company 1 American Road Dearborn, Michigan 48126 Re: 2019 Ford Expedition ACC-Cruise Control Potential Safety Problem Mr. [XXX], I wanted to let you know of a bizarre recent ACC cruise control issue with my 2019 Expedition. It has ~30,000 miles on it and has performed very well without problem before and after this incident. Several weeks ago I was driving on an interstate highway in a construction zone with stop and go traffic, and had the ACC on. I slowed down behind a dull colored black Chevrolet pickup that had dark lens covers over the tail lights and a dark cover over the license plate to about 5 MPH. Suddenly the ACC had full acceleration then the auto safety braking slowed me abruptly, then the ACC hit full acceleration again and the auto brake engaged. I turned the ACC off, and then back on, and it did the exact acceleration and safety braking so I turned the ACC off. There was no accident or problem other than this acceleration/braking sequence. When I no longer was behind the pickup I tried and ACC and it has worked perfectly since then, as it had prior to this bizarre issue The ACC seemed to not see this pickup truck but the auto safety braking system did. The pickup was an unusual non factory appearing paint job, dark gray or black not just a primer, and the tail lights and license plates also had some darkening coating. It seemed to be Stealth to the ACC, but not to the braking system. Maybe referred to the Engineering Section of the ACC group to see if they have heard of this before or have any idea what occurred to help prevent any risks involving the Ford ACC system. Again there was no accident or collision, only the sudden acceleration/braking. This only occurred one time on this 2019 Expedition and never on our other Ford products. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Jan 10, 2023
ELECTRICAL SYSTEM
3 complaints
The contact owns a 2019 Ford Expedition. The contact stated that while the vehicle was parked at the residence, the horn made an abnormally loud sound independently. The contact stated that there was a burning odor coming from the horn pad. The contact also stated that the fuse box had turned on and off. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the horn was burned, and the fuse box needed to be replaced. The vehicle was repaired, and the horn and the fuse box were replaced several times. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and informed the contact that the vehicle needed to be diagnosed to determine the cause of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 89,500.
Feb 21, 2025
The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the electrical system became inoperable. The contact stated that the center console had no power. The contact stated that the radio and the charging station had no electrical power. The engine on due to low power warning light illuminated and went off. In addition, the rear driver's side door and the passenger's front and rear door latches were inoperable. The latches failed to unlock from the inside. The vehicle was taken to the dealer several times however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 3,500.
Mar 14, 2024
The main interface screen for GPS, Radio, Bluetooth (hands free phone operation), backup camera, and other vehicle settings, is malfunctioning and frequently non-responsive. This is tied to a faulty ACCESSORY PROTOCOL INTERFACE MODULE (APIM), also known as the SYNC 3 Module. Research on the issue shows this is a common issue with Ford Vehicles. The fixes reported in TSB 20-2255 05 August 2020 have been completed, the issues are persisting. The failure of this item creates safety issues with operating the vehicle. Similar issues have been reported in 11321932, 11300724, 11052887.
Nov 12, 2022
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
3 complaints
I was on the freeway going between 65-70mph when I felt a hard shift and lost all acceleration. The truck started to slow down and the wrench light came on. I was able to coast to the shoulder and turn my hazards on while the wrench light and warnings were going. I parked the truck and waited for my husband to help. The truck sat for approximately 20 minutes when it was turned back on. There were no lights on the dash and the wrench warning went away [XXX] husband was able to drive it home. I had my three kids in the truck and it was a terrifying experience. I took it to get scanned and it gave us a throttle body code. My vehicle supposedly isn't affected but this experience tells me that myself and my kids are in more danger than what is being claimed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 02, 2024
My expedition since I bought it completely turns off on me on roads and highways and throws up a wrench symbol and check engine light. Everytime I bring it in to the dealer they keep clearing codes and never fixing anything even tho I have extended warranty. They have had my car for 5-6 months maybe longer but the last time they had it for over a month said everything is fine for our roadtrip. Well the car turned off on me and died in the middle of the Utah Highway... had to be towed. was told it has 70 plus alerts
Jun 05, 2024
FORD IS AWARE OF A DESIGN DEFECT THAT CAUSES THE VCT SYSTEM TO WEAR OUT WITHIN A SHORT AMOUNT OF TIME IN BRAND NEW EXPEDITIONS. WHEN THE VCT SYSTEM WEARS OUT, THE VEHICLE IMMEDIATELY TRANSITIONS INTO "LIMP MODE" , WHICH CAUSES THE VEHICLE TO IMMEDIATELY (UNSAFELY) DECELERATE TO A SPEED OF 15MPH (OR LESS ON HILLS), CREATING DANGEROUS SITUATIONS, PARTICULARLY ON HIGHWAYS AND WHEN TOWING. WE PURCHASED OUR EXPEDITION IN MARCH 2019, BRAND NEW. WE PURCHASED THE VEHICLE WITH THE HEAVY DUTY TOW PACKAGE, WHICH PROVIDES TOWING UP TO 9,300LBS. WITHIN A FEW MONTHS, THE VEHICLE BEGAN MAKING A LOUD RATTLE AT START UP, LASTING A FEW SECONDS. WE DILIGENTLY SERVICED THE VEHICLE ONLY AT FORD DEALERSHIPS, WHO ROUTINELY SAID THE RATTLE WAS "FINE" OR "WITHIN SPEC." ON 9/1/2020, WHILE TOWING OUR AIRSTREAM TRAILER (~7,000 LBS) ON INTERSTATE HIGHWAY 86 THROUGH WINDSOR, NY, THE VEHICLE THREW ON THE "WRENCH LIGHT" AND RAPIDLY DECELERATED FROM 55MPH TO 10MPH. WE WERE AT THE BOTTOM OF A LONG INCLINE, IN MODERATELY HEAVY TRAFFIC (65MPH). THERE WAS AN INSUFFICIENT SHOULDER TO STOP WITH OUR TRAILER, SO WE VERY SLOWLY CREPT FOR MILES TO THE NEAREST EXIT. THE CLOSEST FORD DEALERSHIPS REFUSED TO LOOK AT IT. IT WAS EVENTUALLY TOWED TO ONEONTA FORD. DESPITE KNOWING OF TSB 20-2315 (AND ITS PREDECESSORS), FORD CLAIMED THAT THE VEHICLE WAS "FINE" AND LIKELY JUST SUFFERED A BAD OIL CHANGE. AFTER SPENDING 12 DAYS WITH OUR VEHICLE, THEY RETURNED IT, PERFORMING ONLY AN OIL CHANGE. THE RATTLE REMAINED AND FORD CLAIMED THERE WAS NOTHING THEY COULD DO. ON 10/9/2020, THE VERY NEXT TIME WE ATTEMPTED TO TOW, ON COUNTY HIGHWAY 2, THE VEHICLE AGAIN, ABRUPTLY WENT FROM 55 TO10MPH ON A LONG, SLOW INCLINE IN MODERATE TRAFFIC. WE TURNED AROUND (WITH THE TRAILER) ON A 2 LANE ROAD. THE VEHICLE WAS TOWED BACK TO FORD, WHO RELUCTANTLY (AFTER WEEKS) REPLACED THE VCT SYSTEM PER TSB 20-2315.
Nov 24, 2020
ENGINE AND ENGINE COOLING,ENGINE
3 complaints
The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed with a failed VCT phaser, a failed cam shaft sensor, O2 sensors, and a failed catalytic converter sensor. The contact was informed that the VCT phaser, cam shaft sensor, O2 sensor, and catalytic converter sensor needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the failure had occurred previously in March of 2024 however, the independent mechanic was unable to duplicate the failure. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 118,000.
Jul 16, 2024
The contact owns a 2019 Ford Expedition. The contact stated while driving and depressing the accelerator pedal, the vehicle failed to exceed 60 MPH. There was no warning light illuminated. The vehicle was taken to the dealer, where an unknown software update was performed. Additionally, the contact stated that while driving at various speeds, the vehicle stalled. The contact also stated that the vehicle overheated while driving and while idle. The contact stated that the engine had overheated to 230-240 degrees, and the engine was shuddering while driving. There was no warning light illuminated. The vehicle was taken to the dealer, where the water pump, the TCM, the battery and unknown parts were replaced; however, the failure persisted. The vehicle was taken to a second dealer, Suburban Ford of Ferndale (21600 Woodward Ave, Ferndale, MI 48220), where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: [XXX]. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 28,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 21, 2024
The contact owns a 2019 Ford Expedition. The contact stated that the low oil pressure warning light was illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed with a defective oil pump. Additionally, the contact was also informed that the cam phasers were defective and needed to be replaced. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 77,000.
Jun 01, 2023
POWER TRAIN,FORWARD COLLISION AVOIDANCE
2 complaints
I was driving and felt a clunk in transmission and lost power and almost got rear ended. The wrench light came on so I pulled over and turned off the vehicle. I restarted and it ran fine but the transmission is dangerous, I don't want that to happen again. The transmission constantly hard shifts. This was at 2am in the morning when I was driving from FL to MD.
Oct 22, 2025
The transmission has delays in shifting up and down causing unpredictable ability to accelerate when entering highways in front of speeding vehicles.The Ford technician confirmed the issue and stated that ultimately, the transmission could fail at anytime. The Ford technician strongly encouraged me to replace the transmission after his the dealership inspected the vehicle and were able to replicate the problem. This was an out of pocket expense. Ford has detailed this failure in Technical Service Bulletin 25-2023 which states Harsh engagement Delayed engagement Harsh shift Delayed shift
Mar 24, 2025
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
On three separate occasions, my vehicle lost the ability to accelerate. The first time I was attempting to pass slow moving farm equipment when my vehicle lost power, had a loud vibrating/rattling noise and multiple dashboard warnings flashed. Luckily, I was able to merge back into my lane and pull off the side of the road. I took the vehicle in for service and was told I needed new phasers. Once I got my vehicle back, I was still experiencing issues. Fortunately, the next two times my vehicle lost power I was driving at low speeds. I did have my kids with me on one occasion and it scared them quite a bit. I am not sure what the loud noise is but they stopped riding with me after that. Thank goodness I was not driving my family on the highway when experiencing a power failure. My vehicle is back at a dealership waiting for a new transmission.
Nov 13, 2024
My Ford Expedition has lost power 4 times requiring me to pull off the Interstate and have the car towed. I have been driving 75-80 mph each time this has happened. It is as if the car takes a big deep breath, and then loses all power. It failed most recently on Halloween 2023, and then again in March of 2024. Prior to these two times, the car has lost power 2 other times. It has always been serviced at a Ford dealership. All three times INCLUDING this last time the dash lights on the car have read, "powertrain failure" and "pre-collision brake assist not available". When it failed in March, even though it registered a code both on my dash and in my Ford Pass App, the dealership said they could not reproduce the problem therefore, there was nothing they could fix. I am scared to get behind the wheel of this car. I also do not want to sell it to anyone else for fear they will have the same problem. Cars don't just lose power while driving 75 mph. It is dangerous and a definite safety concern. It is not like I am driving a pinto. This was a brand new car, is fully paid for, has clean maintenance records, and is an expensive vehicle. It has been well taken care of and should not have power failure four times at only 4 years old. It is terrifying to be driving at high speed and lose power. I have been very lucky to not have caused a secondary accident on the freeway, or been in an accident myself when this has happened.
Apr 23, 2024
STRUCTURE,UNKNOWN OR OTHER
2 complaints
The driver and passanger rear doors have issues with the doul latches. They do not always security shut and the doors swing open while driving. When the temperatures drop, the latches do not work, therefore, the doors do not securely shut. I tool the vehicle to a Ford repair dealership and they informed me that this is an issue with millions of ford's. They suggested I contact you because there isn't a current recall on this vehicle. This issue has happened multiple times now.
Oct 30, 2024
I am writing to urgently request the initiation of a safety investigation concerning a serious and potentially widespread defect in Ford vehicles, specifically related to the center console’s metal chrome trim on limited models. I own a Ford Expedition, purchased in October 2019, and have encountered a severe issue where the chrome plating on the center console has begun peeling away, forming sharp, dangerous shards that have already caused significant injury to myself and my children. Despite numerous attempts to resolve this issue through Ford’s customer service since first discovering the defect in 2020, the response has been dismissive, labeling the condition as "normal wear and tear." This is despite the fact that the sharp edges of the peeling chrome required medical attention on multiple occasions. The severity of this defect goes far beyond cosmetic degradation and enters the realm of serious safety hazard. Furthermore, this issue does not appear to be isolated. An examination of online consumer forums and resale platforms such as eBay reveals similar complaints from other Ford owners who note identical peeling issues in the same model and in analogous locations on the console. Historical precedence shows that similar defects in past models, like the Ford Explorer, have led to recalls. It is alarming that Ford has not only failed to recognize the defect as a legitimate safety concern but has also continued to sidestep responsibility even after the original factory warranty expired. This lack of accountability for a defect that directly impacts the physical safety of passengers and drivers is unacceptable. Given the potential risk to consumers and the apparent recurrence of this issue across multiple vehicles, I implore the NHTSA to initiate a thorough investigation into this matter. It is imperative that a recall be considered to prevent further injuries and ensure that Ford addresses this serious safety flaw promptly and effectively.
Jun 11, 2024
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
I own 2019 Expedition had a powertrain malfunction happened to me around 48k miles a few years back on the I35 by Pauls Valley, OK and we all most got ran off the road. Scary. Was able to get home which was 30 minutes away on back road going about 35mph. Next morning no, light vehicle was fine. I did report this to my local Ford dealer, Charles Allen Ford in Chickasha, OK. Was advised it was most likely due to condensation within a sensor or weather change. I trusted them on their assessment since it hasn’t happened again. This past Monday coming from sons football game which is 26 miles away it happens again, vehicle stalling and we almost got hit by a Semi truck. I currently have 84k miles Next morning was fine. No codes showing and vehicle ran as usual. I told Jim Allen who owns the Charles Allen Ford about this when I seen Tuesday at the local YMCA. he advised probably weather change within a sensor. Told me to bring it for a check and they would take care of me. I didn’t as I don’t have the money to do that, especially after hearing other stories how the dealership kept the vehicle for weeks to months without finding an issue. So I took to my neighbor owns a diesel mechanic shop so we put on lift and check transmission fluid, clear and no flakes. Check lines although I do have a coolant / water hose leakage, which I order the part for. Ford needs to address this issue. I’m a [XXX] who depends on my vehicle to go to much needed VA appointments in Oklahoma City. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 24, 2024
When entering the vehicle and closing all doors, one pushes the start button. Once starting to drive or reverse, an error message appears "Transmission Not in Park". The error message stays until the vehicle is put into motion. Then when coming to a stop, the error message reappears. It is understood the transmission is not in park because one is attempting to drive the vehicle. The vehicle drives fine, but the message appears repeatedly while in reverse and or drive. Many forums have suggested the rotary dial to engage the different drive modes is not speaking with the door latches. No other warnings appear and no doors are ajar.
Jan 23, 2024
UNKNOWN OR OTHER,VISIBILITY/WIPER
2 complaints
Drain Plug in Moon Roof has been repaired 15 times over 4 years for blockage. The blockage is causing the Floorboard of the passenger side vehicle to become soaked, causing a musty, moldy, mildew smell in the car. I don't park under any trees and car is garaged frequently.
Feb 14, 2024
My Expedition Windshield fluid leaks into my front passenger floor rug. Safety issue can’t clean windshield without fluid in the tank as it is leaking into front passenger floor rug.
Sep 20, 2023
LATCHES/LOCKS/LINKAGES
2 complaints
The contact owns a 2019 Ford Expedition. The contact stated that the rear driver's side door failed to latch when closed, causing the door to fly open. The contact stated that he used a rope to tie the door to another door to keep the door securely closed. The vehicle was taken to the dealer and was inspected. The dealer determined that the door handle assembly needed to be replaced and informed the contact that the VIN was not included in a recall. The vehicle was also taken to an independent mechanic, where the same assessment was made. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 62,000.
Feb 08, 2024
The contact owns a 2019 Ford Expedition. The contact stated that his wife was unable to unlatch the front driver’s side door. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,077.
Feb 01, 2023
AIR BAGS
2 complaints
Airbag pre-tensioner fired without any collision.
Dec 26, 2023
Vehicle parked and had just been started. Went to put on dvr seatbelt and a loud explosion happened to my left and the seatbelt shoulder strap was pulled out of my fingers. The driver seatbelt pretensioner activated without a collision and the cab filled with smoke. Vehicle has never been in a collision, ever had a restraint malfunction, is the original OEM safety component, and hasn’t been serviced/replaced for a seatbelt/airbag issue. Now, the air bag light is activated and the seatbelt is tightly fully retracted to the pillar so tight it can’t be moved at all. Access to the onboard computer can verify all the above info. Dealership stated there was an activation of the pretensioned charge on the driver seatbelt resulting in the belt fully retracting and the seatbelt no longer functioning. 2nd 2019 Ford Expedition they have seen this week with the same mishap. If this would have deployed at highway speeds, a driver may have been startled due to the loud explosion in the cab and lost control of the vehicle (I was parked). Smoke immediately entered the occupant compartment. The seat belt retracted so quickly/tightly, injury to one’s chest would have occurred.
Sep 05, 2023
SERVICE BRAKES
2 complaints
My wife was driving home from work and when she went to stop at an intersection, the brakes failed to engage. She stated she pushed the brake to the floor and the car would not stop. We were on the phone when this occurred. She suddenly said she got into an accident as her car would not stop. She also stated that in the morning, the car would not stop as she was backing into her parking spot in the parking garage at work. Significant front end damage to my wife's vehicle causing almost $13k in damages including a bent frame. She was not going fast as she was approaching a major street from a side street.
Dec 20, 2023
a message on the instrument panel, and a red braking warning light the breaking start to get havey risking car crashing. Similer to issue NHTSA campaign number: 22V150000.
Sep 21, 2022
SEATS
2 complaints
VEHICLE WAS BOUGHT NEW FROM A DEALERSHIP MID DECEMBER, DUE TO SECOND SET OF TWINS DUE MID MARCH. ATTEMPTED TO HAVE GRACO 4EVER CHILD CAR SEATS INSTALLED BY SAFE KIDS (ORGANIZATION TO KEEP KIDS SAFE) BUT INSPECTION FAILED DUE TO 3RD ROW SEATING HEADREST ENGINEERING DESIGN MAJOR DEFECT. 3RD ROW ELECTRIC FOLD DOWN SEATS DO NOT ALLOW FOR HEADREST REMOVAL EXCEPT FOR THE MIDDLE SEAT LEAVING EXCESSIVE SPACE BETWEEN SEAT AND BACK OF FORWARD FACING CAR SEAT MAKING IT UNSAFE AS THERE IS NO CONTACT BETWEEN SEAT AND CAR SEAT. CORPORATE FORD WAS CONTACTED BY PHONE 5X REGARDING THIS ISSUE AND THEY ARE UNABLE TO HELP IN THIS SITUATION AS SEATS ARE "FUNCTIONING NORMALLY" PER MANUFACTURER SPECIFICATIONS. WITH LESS THAN 3 WKS BEFORE THE DUE DATE APPROACHING, WE SCRAMBLED AND BROUGHT THE VEHICLE TO THE LOCAL DEALERSHIP IN WHICH THEY INDICATED IT IS ILLEGAL FOR AN ADULT TO RIDE IN A VEHICLE WITHOUT A HEADREST AND THEY WERE SHOCKED IN THE POOR DESIGN. FORD NEEDS THEIR ENGINEERING TEAM TO IMMEDIATELY RESOLVE THIS ISSUE, AS ANOTHER COMPLAINT WAS FILED WITH NHTSA IN JANUARY REGARDING THIS SAME ISSUE. THEY NEED TO COVER THE COST TO HAVE DEALERSHIP REMOVE THE HEADRESTS MANUALLY ($600 ESTIMATE) BY TEARING APART THE SEATS OR HAVE A LIST OF FORWARD FACING CAR SEATS THAT ACTUALLY WORK FOR THE 3RD ROW IN WHICH THE COST TO US WOULD PROBABLY BE A WASH FOR NEW SEATS IF THERE ARE ANY THAT WORK FOR IT! THIS IS NOT A FAMILY VEHICLE FOR ANYONE STILL IN CAR SEATS OR BOOSTERS AND THERE IS NO WAY I WOULD HAVE PURCHASED THIS VEHICLE KNOWING THIS AHEAD OF TIME BY READING A PREVIOUS COMPLAINT ON THE MATTER. $80K VEHICLE THAT SEATS A FAMILY OF 5 WITH TODDLERS NOT 6 OR GREATER.
Mar 05, 2020
CHILD IN A CAR SEAT IN SECOND ROW CAPTAIN'S CHAIR. CHILD WAS ABLE TO HIT BUTTON THAT COLLAPSES SEAT FORWARD - ALL WHILE THE CAR WAS MOVING (ON A HIGHWAY AT 65 MPH) AND CHILD WAS IN CAR SEAT IN SEAT. THIS IS EXTREMELY DANGEROUS. SEE PICTURES. PEOPLE BUY LARGE VEHICLES LIKE EXPEDITIONS MAINLY BECAUSE OF USE WITH CHILDREN. AS SOON AS THAT BUTTON IS HIT, THE SEAT COLLAPSES AND THE CAR SEAT BELT PLACES ENORMOUS PRESSURE ON A CHILD. I WOULD HATE TO IMAGINE WHAT WOULD HAPPEN IF THE SEAT WAS RELEASED AND A CAR ACCIDENT OCCURRED AT THE SAME TIME. I HAVE ALREADY CONTACTED FORD TO MAKE A COMPLAINT BUT WANTED TO RAISE THE ISSUE HERE AS WELL. PLEASE INVESTIGATE. I CONTACTED MY DEALERSHIP AND THEY CONFIRMED THE SAME THING HAPPENED IN A EXPEDITION MODEL STILL ON THE LOT. THIS IS NOT A SINGLE CAR ISSUE. EVERY 2019 EXPEDITION WITH CAPTAIN'S CHAIRS IS LIKELY TO HAVE THE SAME ISSUE.
Jan 12, 2020
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25E070000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the transmission was slipping while driving and shifting into gear, and an unknown warning light was flashing. Additionally, the contact stated that while driving at various speeds on uneven pavement or over a minor bump in the roadway, the rear of the vehicle was jumping and the vehicle became slightly unstable, causing occupants or items in the rear passenger’s seats to bounce. Additionally, the contact stated that the vehicle made an abnormal rattling sound at start-up. The contact stated that the fuel pump was only pumping fuel at 33% and DTC: P00C6 was retrieved. The vehicle was taken to the dealer, where it was diagnosed and determined that the timing chain was stretched, and the valve cover was leaking. Additionally, the vehicle was diagnosed with the left catalytic converter, rear shocks and struts, timing chain, valve covers, fuel pump, and transmission failures. The parts were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
Nov 26, 2025
STEERING,POWER TRAIN,ENGINE
1 complaint
When you try to accelerate quickly, even when you’re switching lanes on the interstate or just driving down the road, the car will sometimes pop out of gear or something and almost comes to a complete stop causing you to almost get rear ended. I’ve almost been hit several times because the car stops and won’t go.
Nov 07, 2025
SERVICE BRAKES, HYDRAULIC
1 complaint
The contact called on behalf of a 2019 Ford Expedition. The contact stated that while he was driving his 2017 Kia Rio at 10-20 MPH, and approaching a red traffic light, the 2019 Ford Expedition that was driving approximately 60 MPH crashed into the rear of the contact's vehicle. The contact sustained neck and head injuries and was transported to the hospital by ambulance. The contact was informed that the injuries had aggravated the contact's underlying spinal injury. The contact was advised to undergo an emergency surgery. The air bags of the contact's vehicle did not deploy. The contact's vehicle was towed to a tow yard, where it was totaled. A police report was filed, and the report stated that the driver of the 2019 Ford Expedition advised that the vehicle crashed into the contact's vehicle due to brake failure. The other driver sustained unknown injuries and was also transported to the hospital by ambulance. No further information was available.
Nov 05, 2025
UNKNOWN OR OTHER,BACK OVER PREVENTION
1 complaint
The rear-view camera does not work 80+% of the time. It usually fails to connect at all and I do not have visibility or access to the rearview camera when backing up (in reverse). This has been ongoing for well over a year now and has been progressively getting worse. Before it would just happen once every 20-30 times or so but now it happens every day I use the vehicle about 80-90% of the time. This has resulted in at least 3 narrow-miss accidents so far as I can't see what directly behind me. On more limited occasions, if the rear camera does show up and connect, it will display the rear image upside down, sometimes it will freeze on the screen and won't go away even when not engaged in Reverse thus not allowing access to the screen. It continues to happen every day I use the car and most days the rear camera will not ever connect.
Sep 19, 2025
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
July 17th on highway going near highway speed of 65-70mph in congested heavier traffic, person merging from on ramp caused abrupt slow to stop and rear ended a F250 truck causing MAJOR front end damage, couldn’t get front doors open, frame bent, vehicle totalled with $22k or more in damages. Seatbelt locked and air bags NEVER deployed. Ford dealership and insurance company very very suprised that given impact, speed, etc airbags never went off. Also emergency braking system did give collision detection warning and then seemed to entirely take over braking as I attempted to brake very hard nothing seemed to be happening for brakes. Seemed crash could have been entirely avoided. Vehicle totalled and gone to salvage yard. Thank goodness no injury very badly bruised
Sep 07, 2025
POWER TRAIN,AIR BAGS,SEAT BELTS
1 complaint
Passenger air bag light came on and passenger seat belt locked up also the transmission had to be fixed
Aug 07, 2025
VEHICLE SPEED CONTROL,WHEELS,SERVICE BRAKES
1 complaint
I took the car for a recall due OBD issues and reprogramming shortly after that 3 days after it was at redrock ford in Williston North Dakota is giving me Emergency brake malfunction in middle of driving car on cruise control this warning came on with a lightning symbol in red and circle around it disengaging cruise control on its own and also no showing speed cruise control is set for this is the 3rd time I take this car due to recalls they also just did seatbelt tensioners on front driver and passenger sides and is listed again for it and status on it is that no remedy is available due to parts not available I called the dealer after the OBD RECALL REPAIR and associate is stating I have to pay a diagnostic because is not related to EMERGENCY BRAKE ISSUES mentioned above I didn’t have this ebrake issue before u til oil took it to them now thanks to this I have a broken front right passenger wheel bearing most likely it engage ABS SYSTEMS AND MY WHEEL LOCKED WHILE DRIVING WITH MY Family and my kids now I have to buy a new driver side wheel bearing most likely have a mechanic installed also with a price of labor cost on top
Jul 26, 2025
STEERING,POWER TRAIN
1 complaint
Was returning home from a drive on a freeway and noticed that car started shaking violently on right side rear of vehicle, like tires were loose, when I was close to the exit. Upon exiting freeway I noticed that vehicle at 20mph speeds+ (more noticeable at 25mph+) the car began shaking. Car shakes as well throughout braking. I took it to the tire shop to see if it was a tire issue or a balance issue, but the shop informed it wasn't a tire issue but possibly a CV related. Because I'm feeling the vibrations more from one side of vehicle, thinking it could be related to the toe link. Seeing car parked on driveway, it does seem to be leaning more to the right in the rear of the vehicle
Jun 28, 2025
POWER TRAIN,SERVICE BRAKES, HYDRAULIC
1 complaint
The contact owns a 2019 Ford Expedition. The contact stated that while driving at various speeds and hitting a bump, the rear end of the vehicle shuddered violently. The contact also stated that upon starting the vehicle, the vehicle made an abnormally loud sound momentarily. Additionally, the contact stated that while depressing the accelerator pedal from a complete stop, the vehicle failed to respond. The contact stated that upon releasing and slightly depressing the accelerator pedal, the vehicle responded. Recently, the contact stated while driving at highway speeds, the front end of the vehicle would shake upon depression of the brake pedal without warning. The contact stated that the failure had been recurring while driving at various speeds, which required the contact to slightly depress the accelerator pedal several times until the vehicle progressively accelerated to the desired speed. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and a case was opened. Additionally, the manufacturer informed the contact that the VIN was not included in a recall and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.
Nov 14, 2024
LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL,ENGINE
1 complaint
The contact owns a 2019 Ford Expedition. The contact stated that occasionally while her husband drives at various speeds, the vehicle would fail to accelerate as intended when depressing the accelerator pedal. In addition, the contact stated the rear truck door had fallen on her husband's head a few times in the past and would only open halfway. Minor injuries were sustained but medical attention was not sought. No warning light illuminated. On occasion, the contact mentioned that the automatic step on the front passenger side would not lower as intended and would remain up while pressing the switch. The contact also stated that the front hood does not remain open independently and would shut. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the extended warranty would not cover the failures. The failure mileage was approximately 65,000.
Nov 01, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
Approximately One week ago, I was on the freeway when at 70 miles an hour warning light came in with brake system. Failure came up, and I lost all power to the vehicle and shut down and I tried restarting it on neutral. I was in traffic, which made it more difficult to go onto the side of the road went to I was in the center divider. There was no power of any kind to left side of vehicle windows, door locks, etc. the vehicle was towed to the dealership in San Diego where they told me they couldn’t look at the vehicle For over a month, but their service tech and the repair person from the dealership was unable to attach a computer to the vehicle scanner was not showing anything wrong. I then had the vehicle towed again to my home where the dealer had told me it was a battery however I purchased a new battery from the dealer , and it made no difference approximately three days later I started the vehicle to roll up the window that was down and everything seem to work however, I put it in and proceeded forward. The same situation occurred once again with the statement system system failure, but this time parking assist downhill Was also showing on the dashboard warning indicator. I have replaced the motor transmission and turbo on this back in January 2024. Vehicle is still under warranty however this seems to be a problem if the vehicle is cutting out with very minimal warning and shutting down on the freeway, this can cause an accident with myself and anybody near me , because the vehicle and the braking system shut down. I don’t know if this is a recall, but it’s something that should be looked at in a timely matter. Please contact me with further details. God bless.
Aug 18, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
Since we bought our car, it has had a rattle upon startup. This was originally a recall, which we got repaired, but this repair did not make the rattle go away. I then had a transmission problem and had to have the transmission overhauled due to it having violent, jerky, unpredictable shifting between gears. When I mentioned the rattle again while they were fixing the transmission, they said that it’s a known problem with Ford cam phasers around our model year. They informed me that the fix offered in the recall was an electronic fix, but the actual parts need to be replaced and the recall didn’t cover that. The parts replacement was almost $4000, and from my research, not replacing these parts can cause the engine to stop functioning properly over time. In the past two weeks, I have been getting safety notices from my car that there are timing issues that need to be serviced. Contacting Ford did not help as there is no active recall for this problem. From my research, there is an active lawsuit open against Ford for this cam phaser problem with my year model car. Overall, cam phasers play a critical role in enhancing the efficiency, performance, and reliability of 10-speed engines by enabling precise control over the engine’s valve timing. However, after just replacing my transmission we cannot afford to pay another $4000 for this error. Ford said they cannot help unless there is a recall on the vehicle.
Jul 24, 2024
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
The contact owns a 2019 Ford Expedition. The contact stated that there was a rattling sound coming from the vehicle while attempting to start the vehicle causing a delay while starting. The vehicle had been taken to a certified mechanic where it was diagnosed that the timing chain and cam phasers had failed and needed to be replaced. The mechanic informed the contact that the failure was related to a TSB: 21B10-S3/NHTSA ID Number: 10201643 (Electrical System). The dealer was contacted and confirmed that the VIN was not included in a recall. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in TSB: 21B10-S3/NHTSA ID Number: 10201643 (Electrical System). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 130,000.
Jul 12, 2024
SUSPENSION,POWER TRAIN,ENGINE
1 complaint
Transmission and shifting problems under 70,000 miles. Also the ac compressor and blower has gone out.
Jul 02, 2024
SUSPENSION,WHEELS
1 complaint
For months now I have noticed a significant increase in the handling of my car to the point it is erratic and almost hard to drive, I have had my alignment looked at and have also seen that the inside of my rear tires is wearing more than the others as told to me in service reports for my car. A recall was put out for my vehicle which seems to be affected by almost every single recall but it says my car is not affected by this one. Which is The rear suspension toe link fasteners may not have been properly tightened to the frame, possibly allowing separation from the frame and tighten the rear toe link fasteners, check and adjust the rear toe alignment, and inspect the rear tires for abnormal tire wear, replacing them if necessary. I think if anyone else has had similar issues this recall needs to be expanded to other vehicles.
Feb 28, 2024
FUEL/PROPULSION SYSTEM,POWER TRAIN
1 complaint
The 10R80 transmission started delayed shifts between 8,9,10. After 50 miles the issue spread to the lower gears. When going from 3rd to 4th or 5th the engine speeds up vehicle loses speed. To recover let your foot off the gas and then apply gas very gently. After another 50 miles shifting became more erratic, sometimes with a load clunk. My safety has been at risk because you cannot count on the vehicle to do a smooth acceleration during a traffic merge. If you are in a lineup doing a merge suddenly you cannot keep pace because the transmission is shifting erratically. The vehicle has been at the dealer from October 3rd within in line for repair. They have stated Ford is just overwhelmed with 10R80 repairs. Based upon public information the Ford 10R80 transmission has some major flaws. Received an orange wrench message telling me repairs are required. I know that by its behavior. Filed a case with Ford Customer Care program, so far no help.
Oct 19, 2023
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
My truck does this during, gears shifts 3-4- them 3,4,t complete gri g like people noise somewhere around 15 mph - 20 mph. Happens 80% of the time when I'm slowing down coming around a curve on a slight inclin, 5gear sounds like it's grinding in then it dowm shifts to 4th and slows down very fast..then downs hard shift with clunk upto 5th when speeding up after that slight turn . Seem to get worse after 95,500 miles
Aug 27, 2023
SEAT BELTS,SEATS
1 complaint
The vehicle was parked when we heard a loud popping noise. I then saw white powder and smelled a horrible smell. Upon inspection the passenger seat side panel had popped open. It seemed like an airbag had deployed. I had a restraint indicator light on at that point. It was taken to a Ford dealership where they told me it couldn’t have been an airbag it was just a faulty seatbelt sensor. Which by the way there was a recall for that exact thing on the 2020 but, not the 2019 so 750$ later.. they’re going to fix it.
Aug 15, 2023
AIR BAGS,SEAT BELTS,SEATS
1 complaint
On July 24th 2023, at approximately 2:15pm my wife and I were completely stopped at a red traffic light on 66th St N that crosses Ulmerton Rd in Pinellas County Florida. We were talking and listening to the radio, when all of a sudden, a loud shotgun or explosive sound filled the vehicle. I got hit with something in the chest that felt like a punch or a kick, knocking me out of breath. But my wife only heard the extremely loud noise. I was clutching my chest in pain as I thought I was shot. When the light turned green, I immediately pulled into a Dunkin donuts parking lot, and we exited the vehicle. There was no damage whatsoever on the inside and outside of the vehicle, but we smelled gun powder. My driver's seatbelt was stuck in the retracted position. I slowly drove to my home at 6500 30th Avenue N, St Petersburg, Fl 33710. I immediately called the Pinellas County Sheriff's Department to report the incident, because at the time I thought it was a gunshot. They have a record under my phone number. I had no idea what the loud gun sound was, so I started to research and found the driver's seat belt tensioner charge must have gone off. I called Auto Nation Ford and made an emergency appointment to bring the vehicle in. I explained everything to them, then dropped the vehicle off. Upon doing a full inspection, the Auto Nation Ford mechanic determined there was a factory short in the air bag circuit, which caused the seatbelt tensioner charge to explode. They found the location, under the center console & replaced all necessary wiring, sensors, modules, tensioner & seatbelt. I researched and found recalls for 2020 Expeditions and 2018 F150 pickups, but there was no recall for the 2019 Expedition. I can't imagine what would have happened if we were going fast on an interstate when it happened. Now I get in my 2 Ford vehicles and worry about it happening again. t turned out the kick in the chest was the seatbelt retracting 4 inches pulling me back in the seat.
Aug 06, 2023
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
My 2019 Ford Expedition is experiencing engine shudder. This started about 3 weeks ago and is starting to happen more and more.
Mar 14, 2023
ELECTRICAL SYSTEM,BACK OVER PREVENTION
1 complaint
The car’s touchscreen and buttons on dash and steering wheel stop working sporadically. You can’t control the volume of the radio, hang up/answer calls, control the air conditioning, GPS is wrong on the map, etc. Sometimes the screen is completely blank and/or unresponsive. It is very dangerous as well when the back up sensors and camera don’t work.
Mar 10, 2023
FUEL SYSTEM, OTHER
1 complaint
The contact owns a 2019 Ford Expedition. The contact took the vehicle for an oil changed was informed that the high-pressure fuel pump had caused the fuel and oil to mix. The failure was related to NHTSA Campaign Number: 18V392000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 83,000.
Nov 08, 2022
VEHICLE SPEED CONTROL,ENGINE
1 complaint
Our SUV has had problems in trying pick up speed. It started a few years back when I was taking a right turn and as I pushed on the gas pedal the SUV would not take off. We took it into the dealership but they could not recreate this problem. Yet, the problem persisted for us so we took it again to a different dealership and again they could not recreate the problem. Now our check engine light is on and the problem is getting worse. I called the dealership last week to bring it in and they could not get me in until mid-Septmember. One major incident occured when we were merging on the highway with lots of traffic and the SUV would not pick up speed. Some warning lights came on our dashboard and we had to immediately pull over to the side because the SUV would not pick up speed and it starting puttering. We were almost hit from behind by another vehicle due to the SUV not picking up speed. This problem has progressively been getting worse and I am afraid to drive the vehicle anywhere. I could be driving as slow as 30mph and trying to speed up causes the SUV to shake and putter. Now, when this happens the A/C does not cool. It feels like the SUV will shut off while I am driving. Plus, now the Engine Start/Stop feature no longer works. We have 4 kids and I am scared to drive this SUV as I feel this may cause us to be in a car accident. This is a major safety issue that needs to be addressed.
Aug 29, 2022
POWER TRAIN,SEAT BELTS,ENGINE
1 complaint
The ecoboost 3.5 engine has a common issue with the cam phasers. My vehicle has had oil changes done, every 9,000 miles and now needs the cam phasers to be replaces. It has 83,000 miles. I believe this is a known defect that Ford is trying to remedy with customer satisfaction campaigns, rather than a recall. Had the 21b10 tsb performed and which is a requirement and the car shudders and the transmission shifts poorly. Also, the driver's side seat best will not retract fully.
Jan 28, 2022
CHILD SEAT
1 complaint
The contact owns a Kidsembrace forward facing car seat, Model Number: 3001MIN, Manufactured Date: June 18, 2020. The contact stated that the car seat buckle would not latch. Additionally, when the latch was placed into the buckle the latch failed to fasten securely. The failure occurred while attempting to place the car seat inside the vehicle. The baby was not injured. The purchase date was unknown.
Aug 25, 2021
LANE DEPARTURE
1 complaint
2019 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO VEHICLES WITH LANE KEEPING SYSTEM FEATURE. *LD THE CONSUMER STATED THE VEHICLE NEEDS TO BE ADJUSTED, WHILE TOWING, DUE TO OUTSIDE INFLUENCES SUCH AS WIND, BUMPS, AND STEEP HILLS. *JS
Dec 15, 2020
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
CAUGHT FIRE AFTER USING FACTORY INSTALLED REMOTE STARTER. A FEW DAYS PRIOR TO THE FIRE, THE CRUISE CONTROL STOPPED WORKING, AFTER THE CRUISE CONTROL STOPPED WORKING, WE RECEIVED TWO WARNING LIGHTS ON THE DASH DISPLAY, SERVICE ADVANCE TRAC AND HILL DECENT CONTROL FAULT. I TOOK PHOTOS OF THE DASH WARNING AND ATTEMPTED TO SCHEDULE A SERVICE APPOINTMENT WITH THE DEALERSHIP, HOWEVER THE FIRE OCCURRED BEFORE WE COULD GET IT SERVICED. FORD SENT THEIR FIRE INVESTIGATORS TO INSPECT VEHICLE, BUT WE NEVER RECEIVED ANY EXPLANATION FOR THE CAUSE OF THE FIRE OR A COPY OF THEIR FINDINGS. THE FIRE NOT ONLY DESTROYED THE EXPEDITION, BUT ALSO CAUGHT OUR ATTACHED GARAGE ON FIRE, WHICH CAUSED US TO ALSO LOOSE ANOTHER VEHICLE ALONG WITH THE MAJORITY OF OUR HOUSE HOLD CONTENTS. THIS FIRE OCCURRED ON AN EARLY MORNING WHILE MOST OF OUR FAMILY WAS SLEEPING. WE COULD HAVE BEEN KILLED! IN ADDITION TO THE PHOTOS ATTACHED, I ALSO TOOK A BRIEF VIDEO OF THE FIRE AS THE FIRE DEPARTMENT WAS ARRIVING ON SCENE.
Aug 14, 2020
SEATS,UNKNOWN OR OTHER
1 complaint
THIS MODEL OF FORD EXPEDITION ADVERTISES THAT INFANT CAR SEATS, CONVERTIBLE CAR SEATS, BOOSTER SEATS, AND HIGH BACK BOOSTER SEATS COULD BE ACCOMMODATED IN 4 OF THEIR SEATS. HOWEVER, THE THIRD ROW HAS AUTOMATIC SEAT FOLDING AND HEADREST FOLDING FEATURES WHICH MAKE IT IMPOSSIBLE TO REMOVE THE THIRD ROW HEADRESTS. WHEN PLACING A HIGH BACK BOOSTER SEAT IN ONE OF THE THIRD ROWS, THE SEAT DOES NOT SIT FLUSH IN ACCORDANCE WITH THE CAR SEAT INSTRUCTIONS BECAUSE THE HEADREST IS NOT FLUSH WITH THE SEAT. SINCE YOU CANNOT REMOVE THE HEADREST, THERE IS NO POSSIBLE WAY TO SAFELY INSTALL THIS PARTICULAR TYPE OF CAR SEAT. IN MY CONVERSATION WITH FORD THEY ARE NOW AWARE OF THE PROBLEM, BUT ARE UNWILLING TO MAKE ANY CHANGES OR PURCHASE THE CAR BACK. I PURCHASED THE CAR 3 MONTHS AGO IN ANTICIPATION OF HAVING A 3RD CHILD. IT IS REQUIRED THAT I PUT A HIGH BACK BOOSTER SEAT SAFELY IN THE 3RD ROW TO ACCOMMODATE MY CHILDREN, YET I CANNOT DO THAT SAFELY. I AM TAKING THE CAR WITH THE SEAT TO THE POLICE STATION TOMORROW TO SEE IF THEY CAN PUT IN WRITING THAT THERE IS NO WAY TO SAFELY INSTALL THE SEAT.
Jan 09, 2020
FUEL/PROPULSION SYSTEM
1 complaint
FRONT FUEL TANK STRAP BOLT CAME OUT CAUSING THE FUEL TANK TO DROP FROM THE VEHICLE. THE DEALER FOUND ZERO DAMAGE OR ANY REASON FOR THE FAILURE. THE SERVICE WRITER TELLS ME THE PROBABLE CAUSE WAS AN ASSEMBLY LINE ISSUE WHERE THE BOLT WAS NOT TIGHT ENOUGH.
Jun 20, 2019
Frequently Asked Questions
How many problems does the 2019 FORD Expedition have?
The 2019 FORD Expedition currently has 400 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2019 FORD Expedition?
The most common problems reported for the 2019 FORD Expedition are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2019 FORD Expedition problem data come from?
All problem and complaint data for the 2019 FORD Expedition comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - FORD Expedition
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