2020 FORD Expedition Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
314
Complaints Reported
Complaints by Component
POWER TRAIN
149 complaints
The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25E070000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that he lived near a School Zone and was concerned that the failure could occur, causing the vehicle to strike and injure children on the road. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact that the vehicle was safe to drive because the recall was not a safety recall. The contact had not experienced a failure.
Dec 02, 2025
I got a brand new transmission put in at the beginning of the year but my whole car spits and sputters and shakes going 45 and when I am backing up it throws me forward(almost in the car in front of me) instead of reversing and making a loud clinking noise
Nov 25, 2025
My 2020 Ford Expedition Platinum VIN [XXX] miles suddenly began harsh shifting violent kicking/jerking and lunging between gears while driving at highway speeds 65-80mph. The vehicle slams into gear unexpectedly and has nearly caused loss of control on multiple occasions. Dealership diagnosed CDF drum failure in the 10R80 automatic transmission requiring full transmission replacement at a cost of 8,057 (TSB 25-2132 and prior TSBs). This is a known widespread safety defect affecting thousands of 2018-2022 Ford vehicles equipped with the 10R80 transmission. Ford has issued multiple TSBs and is currently facing class-action litigation over this exact failure. Despite the clear safety implications and identical cases being approved for 100% goodwill coverage, ford is refusing full repair coverage in my case. This defect presents an unreasonable risk to motor vehicle safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nov 21, 2025
Transmission stalls, shifts hard, shutters,. Had the transmission rebuilt about four months agoand similar issues are already starting with the rebuilt transmission.
Nov 06, 2025
The transmission failed. It is being rebuilt when the dealership can get to it. So it's available until then. The transmission would slip, lag shifting or slam into gear sporadically and unpredictably. This caused inconvenience at best and erratic vehicle behavior that endangered myself and other drivers at worst. This has been confirmed by the dealer who recommended a rebuild with improved parts to correct this know condition/failure. Yes the Ford dealer inspected the transmission. There we never any warnings or messages to indicate anything is wrong. The symptoms progressed for a couple days before I brought it to Ford.
Nov 04, 2025
+ 144 more complaints for this component
UNKNOWN OR OTHER
23 complaints
The back up camera is not working shows a blue screen or a black and white screen with lines through it. Can't change radio or connect a phone to it or change the temperature on the screen. Navigation stops working on the screen and won't display anything. Sometimes the screen won't shut off when vehicle is shut off or won't turn on and stays blank when the vehical is in motion and cant control anything at all.
Oct 28, 2025
The rear back up camera has recently been glitching and most times has a solid blue screen when car is in reverse. It was in for diagnostics, report came back stating: Verified customer concern; screen turns blue when vehicle is placed in reverse. Retrieved CMDTC B115E 08 stored current in IPMB. Verified gear selected matches commanded data in IPMB. Removed and tested circuit with known good camera, and rear view image works each time vehicle is placed in reverse, confirming circuit is good.
Apr 30, 2025
Sunroof explosion while driving on the highway. Loud bang rattled the driver and passenger. Driver was able to maintain control of the vehicle, but it could have been catastrophic for our vehicle and the vehicles around us if control was not maintained. Our Ford dealer said he has heard of sunroof explosions before. Dealership has the vehicle and is awaiting authorization to repair. Allstate Insurance is also involved. There was no warning anything was wrong. This vehicle was bought brand new (1 owner) and is now 5 years old, has run great and has been properly maintained at our local Ford dealership.
Apr 01, 2025
The under carriage splash guard gets wet keeps tearing off. It is made of a felt material and it is a widely known problem. I have replaced 1 already and the 2nd has now failed. The is a safety issue.
Dec 30, 2024
The rear backup camera intermittently displays a blank or distorted image. I noticed online that there was a recall (20V575000) as follows. However, my Ford dealership says they are not honoring it for my vehicle. Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Nov 14, 2024
+ 18 more complaints for this component
POWER TRAIN,ENGINE
16 complaints
Recall issue with Catalytic converters causing check engine light to come on. I took in for recall to reset check engine light. Repair did not do anything to vehicle as check engine light comes on for a few days and goes away for a few days and the cycle repeats up until this day it continues to happen. When they did the reset Ford let me know that they reset the check engine issue for recall but I would have to pay about $5k for getting new converters if I wanted to because light would still be one since it was diagnosed that converters were bad.
Aug 25, 2025
Ongoing problem already had 2 repairs done to transmission. Gears o not shift properly when the gears go from 3-4 and 6-7. If I am not careful when I press on the gas and try to accelerate it does not shift gears and gets stuck on and my truck will not move more than 5-10 mph while I am trying to get on the highway at times with trailers coming full speed ahead behind me. I have reported this issue many times. There has been no remedy. The gears get stuck and make a jerking motion and movement causing truck to slow and barely move. It is not just a one time thing so I cant give a specific date as it happens often.
Aug 25, 2025
The transmission is consistently hesitating to switch gears, very jerky gear shift, and will sometimes completely fall out of gear. You could so easily lose control if this happened on the highway. Thank goodness we weren’t on a busy street. This isn’t the first reporting according to a simple search online and there should be a recall for safety reasons. This could be life or death for someone driving on the highway.
Jun 14, 2025
Transmission has extremely hard downshifting which has required the tea be replaced. Vehicle will downshift so hard it feels like you have been rear ended. Vehicle has to be put into neutral and then back into drive. This is very hazardous.
May 15, 2025
This suv has 10 speed transmission that has faulty harsh shifting hesitation, acceleration problem when shifting on highway or in situations when you need to slow down and or accelerate. This has happened many times while trying to get on the highway and switching lanes. I have almost been run over because it stalled someone is going to get killed. I have had the Powertrain control module pcm reprogramed twice and it keeps happening. Ford is aware of this. They need to get this trucks off of the road!
May 12, 2025
+ 11 more complaints for this component
SEAT BELTS
14 complaints
The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Sep 26, 2025
Seatbelts have been recalled but no fix has been approved, Ford says 3rd quarter of 2025, but we are now nearly in the 4th quarter
Sep 26, 2025
I was parked sitting with my babies in the car and my mom in the passenger seat. I heard an explosion and felt like I had been shot or electrocuted. I was dazed and didnt know what happened. The sound was traumatizing. I rushed to get everyone out of the car. My neck and head were hurting and had friction type burn from the seatbelt. Called 911 and they sent the fire department to make sure no explosives were in the car. They thought it was the seatbelt. Went to urgent care. No warning lights were on. Happened out of the blue. I can’t even imagine how this would have affected someone driving or an elderly person. Extremely dangerous. Terrifying
Sep 21, 2025
The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts for the recall repair were on back order. The dealer was unable to confirm when the vehicle would be repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Aug 29, 2025
The contact owns a 2020 Ford Expedition. The contact stated that while driving at 45 MPH, there was a loud pop, and smelled a burning odor inside the cabin of the vehicle, and the contact’s child cried out in pain, prompting the contact to pull over to the shoulder of the roadway. Upon inspection, the contact observed that the front passenger’s side seat belt had tightened excessively and locked, causing a small cut on the child’s chest. The air bag warnig light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt locking mechanism. The vehicle was not repaired due to the recall being a "Advance Notice Recall" which was not yet an official recall, and the contact would have to pay out of pocket for the repairs. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V197000 (Seat Belts). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 82,000.
Aug 22, 2025
+ 9 more complaints for this component
ENGINE
11 complaints
The contact owns a 2020 Ford Expedition. The contact stated that there was an abnormal rattling sound coming from the vehicle at start-up. There was no warning light illuminated. The vehicle was taken to a dealer and was diagnosed with a defective cam phaser. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle for the failure and a case was filed. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 97,000.
Apr 30, 2025
On Monday, December 16, 2024 I brought my vehicle in for diagnostic services due to a 'metal on metal' noise causing a vibration in the gas pedal, and loss of power when vehicle reached 2000 rpms. This vehicle is hazardous to drive and leaves the vehicle behind me without any indication that my vehicle is experiencing a loss of power and is slowing down abruptly. The vehicle began hard shifting at approximately 30-40k miles, and the dealership stated they were unable to duplicate the problem and did not document my complaint during my inquiry at oil changes. Although there is a technical service bulletin to address this concern, as an individual with Master of Science in Engineering Management educated in Safety, and currently serving as a volunteer of the Federal Aviation Administration Safety Team, I am requesting a thorough investigation of the vehicle's performance in this current condition as well as any other previous vehicle crashes that may have occurred as a result of this issue.
Dec 27, 2024
Less than 74,000 miles and coolant hoses split. According to service department they have had an increase in hoses rupturing indicating a fault in the hoses.
Jul 25, 2024
The vehicle jerks when you accelerate and begins driving.
May 27, 2024
The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated. Additionally, the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed with failed front cover seals and an oil leak with metal shavings in the cylinder. The contact stated that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure occurred in July 2023 and the front cover seals failed and were replaced under warranty. The contact stated that the vehicle then had a coolant leak, and the coolant hose was replaced. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 110,000.
May 01, 2024
+ 6 more complaints for this component
VISIBILITY
7 complaints
The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the sunroof fractured. The contact stated that there was no impact on the sunroof. In addition, the contact stated that the sunroof glass had exploded outward. The contact stated that had the sunroof had exploded from the inside, the shattered glass pieces would have fallen onto the contact's wife, who was seated in the front passenger's seat. The contact stated that as the owner of the vehicle, the sunroof had never been opened. The vehicle was not diagnosed or repaired by an independent mechanic. The contact stated that the vehicle was scheduled for a sunroof replacement on the following day. In addition, the contact stated that, according to the internet forum, it was a known failure with similar vehicles. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000. The VIN was unavailable.
Dec 11, 2025
Moon roof leaking requiring 4,000 in parts and labor to replace the entire system at 40k miles.
Mar 30, 2024
The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mar 28, 2023
Panoramic moon roof exploded without warning. No debris or objects hit roof. Glass fell into vehicle from above. Ford denying any manufacturing wrong doing. Glass could have cut or injured children sitting in car seats below.
Aug 24, 2022
The contact owns a 2020 Ford Expedition. The contact stated that while the vehicle was parked, the rear windshield unexpectedly shattered. There was no impact to the rear windshield that could have caused it to shatter. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was 17,143. The VIN was unavailable.
Jan 25, 2022
+ 2 more complaints for this component
POWER TRAIN,VEHICLE SPEED CONTROL
7 complaints
I am writing to bring attention to what I believe is a serious and ongoing issue related to the design of my vehicle’s transmission system. I recently contacted Ford Motor Corp. regarding this matter and was assigned a case number; however, the case was open and closed within a 5-minute conversation. I was informed that there are currently no known issues or recalls related to the transmission in my vehicle. Despite this, there is a problem I continue to experience recurring transmission problems that raise significant safety concerns while operating the vehicle at various speeds. Erratic and unreliable shifting, the transmission often feels like it is “floating” between gears, shifting abruptly, or sometimes not shifting at all. Slipping gear, there are frequent instances many of which I would consider close calls where the transmission slips during acceleration, causing a sudden and unexpected loss of power. These issues make it extremely unsafe to perform routine driving maneuvers such as pulling out from a stop sign into moving highway traffic, crossing busy intersections, merging onto highways, or responding quickly to changing traffic conditions. The inconsistent vehicle response under normal driving conditions puts not only my family, but others on the road, at significant risk. Based on my own experience and further research, I am concerned that this may be a broader, well-documented issue that has not been adequately addressed by the manufacturer. The ford dealerships are aware of this problem and are so inundated that the current dealership cannot even see my vehicle for over a month and i am told have parts delay due to the repair demand. Given the nature and potential danger of these transmission problems, I respectfully urge a thorough investigation into this matter. Thank you for your attention to this serious concern.
Oct 11, 2025
The contact owns a 2020 Ford Expedition. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond as intended and the vehicle lost power. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was not provided. The vehicle was not repaired. The manufacturer was not notified on the failure. The approximate failure mileage was 106,000.
Aug 07, 2025
The contact owns a 2020 Ford Expedition. The contact stated the transmission was slipping while driving at an undisclosed speed. The contact stated that on one occasion, while her daughter was driving 60 MPH, the transmission started slipping and the vehicle failed to accelerate above 60 MPH. There were no warning lights illuminated. The contact stated that the failure was related to TSB: 23-2120. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The dealer informed the contact that the vehicle needed to be test-driven. The manufacturer was contacted and opened a case. The failure mileage was approximately 85,000.
May 13, 2025
This has happened many times throughout my ownership of the vehicle. At times, when trying to accelerate into traffic, changing lanes, etc. The vehicle make a loud clunking noise when it tries to downshift. The transmission acts as if it has no idea what gear to go into. A "system fault" with a wrench appears on the center display along with an audible alarm. The vehicle either loses power altogether or it has downshifted into an extremely low gear which brings the rpms near redline. On several occasions this has put my family in dangerous situations. We came close to getting in a collision more than once. It has frightened my daughter who has special needs. Upon bringing it to ford while the warranty was still in place, they claim they could not replicate the problem. On the way back home from the dealer, it happened again. We made ANOTHER appointment for service, they reflashed the transmission strategy and said it's fixed. It was ok for maybe a few weeks, but the problem continues. Now the warranty is up, and we are still stuck with the same issue which is becoming more and more frequent. Ford will not repair it without charging, yet this issue existed while the warranty was still in place. It's a known defect that presented itself while the warranty was still in place. It was never repaired, Ford only applied a band-aid to get past the powertrain warranty.
Sep 24, 2024
Vehicle is slipping back into natural when driving. Vehicle losses power and won't move almost causing me to get hit from incoming traffic. It's a known problem with ford and should be responsible for the 7k cost for new transmission.. please investigate this. It's too early for a transmission a fault on a 2020.
Apr 15, 2024
+ 2 more complaints for this component
ELECTRICAL SYSTEM
7 complaints
Just about every time we get in the vehicle the center screen won’t light up and requires a power and fast forward button to reset. Sometimes this needs to be done twice in one drive.
Jul 22, 2025
The contact owns a 2020 Ford Expedition. The contact stated that when the A/C was activated, there was condensation pooling on the passenger’s side fuse box, causing the transmission to not be able to shift out of park(P). The contact stated that he was able to start the vehicle. The contact stated that numerous warning lights were illuminated. Additionally, the contact was unable to turn off the headlights. The vehicle was towed to a local dealer, who diagnosed the vehicle and determined that condensation had damaged the fuse box and caused the body control module to fail. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 20-2170 Water Leaking on Right Front Floor After A/C Use (Electrical System). The failure mileage was approximately 63,000.
Apr 28, 2025
The rear camera started to work intermittently, when taken to the dealer it was not on the recall list, when I believe it should have been. Dealer could not identify which of (4) possible cameras where in the vehicle by the VIN, stating he had to disassemble the car to visually identify which camera it was. Why wasn't this VIN included in the recall when Ford can't even identify which camera was in the vehicle when manufactured. Looking forward to your response.
Jan 23, 2025
rear back up camera does not have guide lines. Camera works, but does not have the guide lines that move when you back up. I bought the vehicle used. I checked other 2020 expeditions and they have the guide lines on the display.
Nov 11, 2024
The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the electrical system in the vehicle unexpectedly shutdown. The vehicle was driven to several dealers where it was diagnosed and determined that the gate module needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 49,000.
Oct 25, 2024
+ 2 more complaints for this component
STRUCTURE
7 complaints
The contact owns a 2020 Ford Expedition. The contact stated that upon entering the rear passenger’s side of the vehicle, the folding seat gap hider panel was missing, leaving a deep hole on the floor, approximately 19 inches deep. The contact believed that was a serious safety concern for a small child. No warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 87,000.
May 01, 2025
The chrome trim around the center console where cup holders, gearbox are located has peeled. When driving and going to pickup something off the console, the chrome that is peeling is very sharp and has cut myself and my husband. This is a known issue with people with the same vehicle. It’s distracting while driving as you get a shock and do not expect that which can cause a motor vehicle accident. It also poses a danger for people that have a fear of the sight of blood while driving too.
Aug 01, 2024
The contact owns a 2020 Ford Expedition. The contact stated that the front passenger’s side air conditioning tube was leaking fluid, causing the carpet on the front passenger’s side floor to become wet. The vehicle was taken to a local dealer where it was diagnosed but the results were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,185.
Apr 11, 2024
Front passenger door latch is inoperable from inside in cold weather (below freezing) preventing egress of front passenger without a seperate person opening door from outside vehicle.
Jan 18, 2024
Driver's door latch inoperable when in freezing weather, potentially blocking egress in emergency situation. Ford has issued a service bulletin to address this safety concern and engineering (and testing!) flaw, yet will not cover safety concern because car is out of warranty. SSM 50571 - 2018-2021 Expedition And 2020-2021 Explorer - Doors Intermittently Unable To Lock/Unlock And/Or Difficult To Open In Freezing Temperatures Some 2018-2021 Expedition and 2020-2021 Explorer vehicles may intermittently exhibit doors unable to lock/unlock and/or difficult to open in freezing temperatures. This may be due to water entering the interior door latch lock indicator cable assembly. To resolve the condition, replace the affected latch and cable assembly per Workshop Manual (WSM), Section 501-14. Use the latest level service parts only. APPLICABLE VEHICLES 2020 - 2021 CAR: TW U625N EXPLORER 2018 - 2021 TRUCK: B8 U553N EXPEDITION
Oct 25, 2023
+ 2 more complaints for this component
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
5 complaints
Frequently when driving my 2020 Ford Expedition max the transmission slips out of gear causing it to go into neutral and put me in a position when i am unable to accelerate my vehicle. This happens mostly on the freeway when we are driving 65 MPH and greatly endangers the safety of my family. Reading several on-line forums indicates this is a common problem and should be fixed via a recall. Also, my dashboard viewing screen often turns black for no reason when using or simply does not turn on.
Dec 13, 2024
I was driving 70mph when suddenly a red alert on the dashboard said coolant alert 402 degrees the car was not heating up at all before that. I pulled to the side of the road right away. Smoke started coming out trunk ran and in less than 2 minutes the car was on fire.
Oct 14, 2024
I read that there is a recall on 2021/2022 Fords with Eco Boost but not the 2020. I have had my vehicle into the dealership multiple times due to misfires and loss of all power which has almost caused multiple accidents on the interstate. I accelerate to get into the left lane and lose all power and do not get power back until my vehicle decelerates down to around 40 mph/or a lower gear, causing semi’s and other vehicles to have to slam on their brakes so that they do no run into the back of me. It idles very roughly and overall has been the worst vehicle mechanically that I have ever owned. The dealerships always say they cannot find anything wrong with it or cannot reproduce it but it happens on a daily basis and keeps getting worse. I have had the transmission updated, changed the cool packs, and changed the plugs which has not helped at all. I want to know why the 2020 Expedition is not included in this recall? This is the most expensive vehicle I have ever purchased and I would expect it to run smoothly with no issues and I am very disappointed. Not only disappointed in the vehicle, but in Ford itself for not acknowledging this issue. I have read many complaints from other customers experiencing the same issues and unable to find a fix for it. I would like some answers and for Ford to make things right with my Expedition. I am not able to trade it in or sell it due to having all the issues that it has and frankly I’m not sure I trust Ford anymore or if I’ll ever buy a Ford product again and we have been faithful Ford owners for years. Thank you for your time and I’ll be looking forward to hearing back from you soon regarding this issue. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 08, 2024
Timeline of Recent Issues and Service Dates: Date Repair Order Date Invoiced and Picked Up Mileage Issues [XXX] [XXX] 21,735 Oil Change; Transmission; Sunroof; Gas Gauge; Door Seal; Power Running Boards; Park Assist [XXX] [XXX] 30,081 Safety Recall; Power Running Boards; Transmission [XXX] [XXX] 33,909 Wipers, Power Running Boards; Transmission [XXX] [XXX] 35,695 Internal Vent and Control Module; Rear Wiper Blade [XXX] [XXX] 43,912 Transmission [XXX] [XXX] 49,144 Oil Change; Check Up Transmission; Rear Brakes [XXX] Present 49,371 Emergency Break Down Mountains- Powertrain and Electrical Issues [XXX] Routine maintenance service at Mark Ficken Ford, including an oil change, tire rotation, and rear brake work. Video documentation confirming the vehicle's good working order post-service. [XXX]: Vehicle experiences severe issues while on a family trip, including shaking, flashing check engine light, and loss of power in the gas. Attempted restart at BP Station after a 20-minute break; vehicle runs smoothly. Decided to drive to the nearest Ford Dealer for further inspection. Recurrence of issues, leading to the vehicle shaking, stalling, and eventually dying [XXX]. [XXX] Vehicle towed to Asheville Ford for repairs. Contradictory issues identified by Asheville Ford, with additional services recommended. Repairs completed on [XXX]. [XXX]: Vehicle retrieved from Asheville Ford, exhibiting new issues such as delayed engine start, increased engine noise, rough running, and sporadic electronic malfunctions. Video evidence documenting the observed issues. Due to the ongoing and unresolved nature of the issues, the vehicle was dropped off at the Mark Ficken Ford dealership after hours on the [XXX], and keys were securely deposited in the night box, and I Ubered home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 04, 2024
The contact owns a 2020 Ford Expedition. The contact stated while driving at 10-20 MPH a week after purchasing the vehicle brand new, the vehicle started jerking. There was no warning light illuminated. The contact continued driving. However, the failure recurred while driving the entire day. The dealer was notified of the failure and informed the contact that the failure was normal as she had just started driving vehicle. The failure persisted. The vehicle was taken to the dealer twice where it was diagnosed that no issues were found. Additionally, the contact stated that there was steam coming through the AC vents. The contact also stated that the check engine warning light illuminated, indicating that the catalytic converter was damaged. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. However, after the battery replacement, the vehicle shut off while driving and coming to a complete stop. The contact was able to restart the vehicle. However, the failure reoccurred while driving in the highway. The contact was able to restart the vehicle and veered to the side of the road. The vehicle was taken to the dealer where it was diagnosed that the vehicle was lacking unknown computer chips. Additionally, the dealer diagnosed that the transmission, the AC coil and the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was unknown.
Aug 12, 2022
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
4 complaints
On multiple occasions, our car has lurched out of gear going at fast speeds on the highway. It slips out of gear and the car shakes and then it lunges back into gear. On a few occasions, the gas pedal was also inoperable while the car was "finding the right gear". This has been extremely scary for my family when this has happened. The first time we took it to the dealership and they reprogrammed the transmission. Then, it happened again about 6 weeks after the fix, and this time the transmission valve had to be replaced.
Aug 27, 2024
Incident happens every 1k miles or more. Car is in motion driving. Press down on throttle and transmission drops to 1st gear. A bunch clicking and thumping sounds are heard. Car doesnt accelerate(can be at 70mph), starts to slow quickly until gears change. Also 4H is jerky as well as sport mode. Very unsafe to be traveling on the highway trying to overtake a vehicle and then your car fails.
Jun 26, 2024
I purchased this vehicle used, I started having transmission issues here and there and now it's more frequent. I travel from Houston tx to Katy Texas weekly and travel on I-10, the most dangerous road in Houston with my 9 year old daughter and 2 year old son. There have been several times where I was almost rear ended because the vehicle shifted gears and when I would push the accelerator the vehicle would do nothing and just glided. Yesterday traveling to Katy, it happened again but only this time the vehicle didn't shift back into gear for a longer period of time and again almost causing us to get rear ended. I have taken my vehicle to Ford only to tell me that they test drive it and nothing happened so they were not able to fix anything. I have read several complaints about this issue with the 10 speed transmission but nothing is being done about it. This is supposed to be a safe family vehicle on the road but instead it's a DEATH trap waiting to happen. Please, please, please look into Ford being held responsible for this issue that should be fixed. Thank you for your help.
Dec 02, 2023
Can be driving on freeway at 70 mph and all of sudden vehicle stalls or transmission begins to slip or stall. Make this grinding clinking sound.all lights on dash light up. Nearly caused a crash . Vehicle jerks and jumps back into gear and then takes off again. Will also do this at even 35 mph too. This has happened numerous times. We have taken it in to Ford and they can’t find anything wrong with it
Jun 20, 2022
AIR BAGS
3 complaints
The contact owns a 2020 Ford Expedition. While the contact's wife was driving at an undisclosed speed, the front passenger’s side air bag deployed unexpectedly. The contact stated that his twelve-year-old daughter was seated in the front passenger’s side seat during the failure. The daughter sustained a seat belt injury to the neck. The vehicle was taken to the dealer and the unintended deployment of the passenger’s side air bag was confirmed. The contact was informed that the air bag needed to be replaced. The vehicle was not repaired. The contact was informed that there was no recall coverage for the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,682.
Aug 21, 2025
I was in a head on collision and my airbags did not deploy but my glove box separated from my dash by about 2 inches looking as if they tried to deploy
Aug 03, 2024
I was traveling on the interstate when I was slowing down to get off an exit, got struck from behind at more than 80mph and rear ended a semi trailer that released the emergency brakes of his truck abruptly..my airbags did not deploy. suffered multiple lacerations through my body because of this double impact.
Jan 03, 2023
SERVICE BRAKES
3 complaints
The driver's side front brake line is positioned too close to the steering column at manufacturing. This is causing the steering column to wear a hole in the metal brake line tube ultimately causing a loss of brakes.
Jan 07, 2025
The contact owns a 2020 Ford Expedition. The contact stated that on several occasions while driving at various speeds, the vehicle jerked violently. The brake warning light was illuminated. Additionally, the contact stated that when the vehicle was started, there was a burning odor emanating from underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,550.
Jul 18, 2024
Car was fine yesterday and today my breaks don't work have to push the pedal all the way to the ground popped the hood and the break fluid is gone took it to a auto store for help they could not find a leak anywhere told me there is a recall possibly for this problem it's a 2020 never had a problem and recently took it to Kendall for a oil change so it just happened
Mar 26, 2023
POWER TRAIN,UNKNOWN OR OTHER
3 complaints
When shifting from park to drive or reverse, the car slams into gear and jolts the entire vehicle, sever times while going up a steep driveway at a low speed it slips and grabs into gear, while driving into my home complex the speed is 25 MPH so if i have my foot on the gas no problem but when i coast and let my foot off the gas it will clunk super hard like it almost went into reverse or something because the jolt was that severe, same thing will happen when i accelerate onto the freeway and then let off the gas, I don't think this is SAFE at all, pretty scary to be honest. I have a 2020 Ford expedition.
Feb 10, 2024
Hard shift 3rd-6th gear as well as from park to reverse or drive
Feb 06, 2024
My SUV had shudders and vibrations while making turns. I took it into a local Ford dealer and they couldn’t find the problem. They said they did an “engine relearn” and that I should drive it for one thousand miles to see if it gets better. I drive it to Kentucky from Wisconsin and back; the problem got worse. I took it back in to the same dealer and they then figured out that it was the front differential and it needed to be completely rebuilt and the cost would be $3200!
Sep 13, 2023
ELECTRICAL SYSTEM,BACK OVER PREVENTION
3 complaints
APIM failure which results in loss of screen and information that has safety related items. Ford should provide a recall on all failed units. Customer forums have many complaints about this item.
Nov 16, 2023
The contact owns a 2020 Ford Expedition. The contact stated that upon shifting into drive (D) after he had reversed, the rearview camera remained activated, then the screen turned black. The contact stated that the failure had been recurring while driving and had caused the infotainment system to become inoperable. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
Sep 26, 2023
The APIM is malfunctioning causing backup camera to remain on, not allowing GPS location of vehicle, inhibiting cameras from working properly. No WiFi functionality, cannot connect phone and I cannot stream music
Sep 16, 2023
VISIBILITY/WIPER
3 complaints
I have a 2020 Expedition that we have had to change the windshield wipers out on frequently. I just replaced them last week and they are already bouncing during a heavy rain. I saw there was a recall to some of the windshield wiper arms but when I entered my VIN, mine was not included.
May 17, 2023
2020 FORD EXPEDITION. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-250.
Mar 10, 2023
ON OCTOBER 19, 2020 MY HUSBAND AND I WERE TRAVELING ON I295 SOUTH NEAR JACKSONVILLE, FLORIDA WHEN WE HEARD AN EXTREMELY LOUD EXPLOSION SIMILAR TO A GUNSHOT INSIDE THE FORD EXPEDITION. THE NOISE WAS SO JARRING MY HUSBAND JERKED THE STEERING WHEEL BUT QUICKLY GAINED CONTROL. WE WERE LUCKY THERE WEREN'T ANY CARS IN THE LEFT LANE BECAUSE WE COULD HAVE CAUSED AN ACCIDENT. WE WEREN'T SURE WHAT HAD HAPPENED. AS WE QUICKLY ASSESSED THE SITUATION, WE COULD HEAR THE SOUND OF GLASS CRACKING ABOVE US. THE SUN VISOR ABOVE US WAS CLOSED AS WELL AS THE SUNROOF. THERE WAS NO DAMAGE TO THE SUN VISOR, BUT WE MADE THE ASSUMPTION THAT THE SUNROOF WAS THE CAUSE OF THE LOUD BANG AND THE SOUND OF GLASS CRACKING SO WE KEPT THE VISOR CLOSED. IF THE SUNROOF COVER WAS OPEN WE WOULD HAVE BEEN COVERED IN BROKEN GLASS. WE EXITED THE HIGHWAY AS QUICKLY AS POSSIBLE. WE DROVE INTO THE JACKSONVILLE CHRYSLER DODGE JEEP RAM WESTSIDE DEALERSHIP IN JACKSONVILLE FL, THAT WAS JUST OFF THE HIGHWAY AND THAT IS WHEN WE SAW THE SUNROOF HAD A LARGE HOLE IN IT AND THE GLASS WAS CONTINUING TO SHATTER AND DISINTEGRATE. IT WAS CLEAR FROM THE WAY THE GLASS WAS BROKEN ON THE SUNROOF THAT IT WAS AS IF THE GLASS WAS BLOWN OUTWARD FROM THE VEHICLE AND NOT CAUSED BY SOMETHING HITTING IT FROM OUTSIDE FROM ABOVE. ALSO THERE WAS NO DAMAGE TO THE INTERIOR VISOR OF THE VEHICLE. WE HAD NOT GONE UNDER A OVERPASS AND THERE WERE NO CARS IN FRONT OF US AND NO OTHER DAMAGE TO THE EXTERIOR OF THE VEHICLE. *HAVING DIFFICULTY UPLOADING IMAGES SO IF THEY AREN'T VISIBLE PLEASE CONTACT US.
Oct 21, 2020
AIR BAGS,SEAT BELTS
2 complaints
The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000(Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving approximately 40 MPH, the front driver’s side seat belt retracted and tightened unexpectedly, and then detached. Additionally, the front driver’s side air bag deployed unexpectedly. The contact’s wife sustained bruises and a head injury; however, no medical assistance had been received. The insurance company assisted in towing the vehicle to the dealer, but the vehicle was not diagnosed or repaired. The dealer related the failure to the recall and confirmed that the recall parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but was unable to confirm when the parts would be available. The contact also stated that no loaner vehicle was provided. The contact expressed concerns that the failure posed a serious risk of injury to the vehicle occupants. The failure mileage was approximately 46,000.
Oct 02, 2025
The contact owns a 2020 Ford Expedition. The contact stated that when the vehicle was started, the air bag warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the front passenger’s side seat belt buckle tension sensor needed to be replaced. The dealer stated that the failure code for the seat belt tension sensor had been actively showing. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 62,935.
Jul 09, 2024
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
We own a Ford Expedition 2020. In 2023, we started noticing jerky, harsh, and aggressive “slips” when the vehicle was trying to change gears - upon multiple occasions. But, in 2024, we experienced three, major, different instances - all were extremely scary and it was miraculous they didn’t cause accidents, car pile ups, or worse! The first instance, the vehicle jerked and sputtered just as I was pulling out into a busy intersection. I thought it was going to die in the middle of the road. The second instance, several weeks later, it happened, again, as our family was driving in pouring rain down the interstate; it jerked so hard it felt like we hit a small wall. The third and final instance, we were on our way to vacation - 9 hours away with our family. It sputtered, jerked, and laid in 1st gear. Thank God, we were right at a hotel and able to pull in. We found a local mechanic to take the Expedition in and begin work on it. He was so kind to loan us his car to take on to PA to the Sight & Sound Theater so we wouldn’t lose our money on the tickets. We ended up losing 2 full days of our 4 day vacation; had to rent a vehicle to drive back home; and left our Expedition in VA for 6 weeks while they rebuilt a transmission and cleaned the catalytic converter. $12,160 to the mechanic + $1000 in car rentals. Here we are, now in August 2025, and there’s been a recall on the Powertrain Control Module and that’s being replaced. Lo, and behold, what does the PCM do? It acts as the vehicle’s main computer, managing and controlling various engine and TRANSMISSION functions (adjusting engine parameters like fuel injection, ignition timing, and transmission shift points) - imagine that!
Aug 20, 2025
On several occasions the engine has slipped/stalled. Vehicle has only 27k miles on it, single owner. When moving from a stoplight the engine "slipped", all lights came on "service alert" or something similar. Vehicle recovered but I am very uneasy as I am a [XXX] female usually [XXX] and often on a very busy section of [XXX]. (This has occurred multiple times) When increasing speed, as to pass a vehicle or otherwise, vehicle is unresponsive or lags. To be clear this happens at speeds of 40-50 mph. It is unpredictable when this will occur nor why. I will likely sell this vehicle due to this safety issue. I spoke with a service rep at the local ford dealership who was able to look into the vehicle computer remotely but there was no record of the "Alert" or otherwise. I took the vehicle to my local mechanic who drove it and was able to replicate the danger/slipping. I was advised to do "zip code" driving only. I believe this "engine slipping" is related to the Recall just issued except the 2020 Ford Expedition is not included in this recall. Others have noted this issue as well with NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 15, 2025
EXTERIOR LIGHTING
2 complaints
The contact owns a 2020 Ford Expedition. The contact stated that the front headlights were very dim while in use. The vehicle was taken to an independent mechanic and the contact was informed that the projector inside the headlight assemblies were defective, causing the headlights to not illuminate as needed. The contact was provided an estimate for the repair. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.
Feb 18, 2025
NEW VEHICLE PURCHASE ON 9/10/20, OWNER NOTICED HEADLIGHT BEAMS WERE POSSIBLY MISALIGNED APPROXIMATELY 9/22/20 IN A WELL LIT CITY. MISALIGNMENT WAS CONFIRMED WHEN TRAVELING FROM A TOWN WITH LESS LIGHTING ON 9/26/20. DRIVER NOTICED MISALIGNMENT CAUSES DELAYED REACTION TIME AS HILLS, CURVES, AND ROAD SIGNS WERE NOT VISIBLE. CONTACTED DEALERSHIP TO REPORT ISSUE ON 9/28/20. DEALERSHIP SCHEDULED APPOINTMENT TO REMEDY ISSUE FOR 10/15/20.
Sep 29, 2020
ENGINE AND ENGINE COOLING
2 complaints
The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle jerked and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed catalyst converter. The contact was informed that the catalyst converter needed to be replaced. The vehicle was not repaired. The failure had occurred on three separate occasions and the catalyst converter was replaced by the dealer. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 20,000.
Dec 27, 2024
The contact owns a 2020 Ford Expedition. The contact stated that there was an abnormal rattling sound while starting the vehicle. There was no warning light illuminated. Upon investigation, the contact linked the failure to the cam phasers. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 83,000.
Jul 31, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
The vehicle has had power issues since day 1. Lost power driving 70 on freeway. When we go to start everything flickers and flashes. Take to the dealer and it’s not a problem until it breaks. 4/5 years of this issue!
Apr 17, 2024
My check charging system light came on at a drive thru and the truck put itself in park and shut off. I tried to start it back up and wouldn’t start but the starter keep trying which lead to an electrical fire and the only way to get it to stop was to disconnect the battery. I was not even able to get the truck in neutral to push it out of the way. Even following the steps that it says by pressing both the brake and gas pedal and moving the knob. It would just go back in park. I had to have a tow truck to come remove my truck out of the drive thru is was blocking. My concern is that if this happened in a garage while using the remote start, it could’ve completely caught fire had not, I’ve been paying attention.
Jan 11, 2024
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
The transmission is skipping or jerking randomly. It has happened several times while driving on the expressway and when driving on the regular roads. It is concerning that this is happening more often which puts my and my family's lives at risk when we are driving at high speed on expressway and vehicle will jerk and gears get stuck which can cause me to get hit by another vehicle or semi truck. There is no warning that this is going to happen. I bought the truck in Sept 2021. It happened to me in May of 2022 and has been happening more often now. I took truck to dealership on 3/13/24 and service adviser just told me that they know this is common in the expeditions but that the transmission module needed to be reset. I asked if this covered under warranty since it is known issue and should not be happening to brand new vehicles. I also spoke to a friend who has a similar expedition and this has happened to them where their vehicle has left them stranded for transmission jerking all of a sudden. Ford needs to fix this issue. I should not have to pay for Ford to recaliberate the module to get the transmission to work properly. I also had them check my radio screen because it keeps going to a black screen and/or gets stuck on the rear camera not having access to anything on the screen. I was also told by advisor that they had to put a new module in it because again this is a known issue on the computer screen as well.
Mar 15, 2024
Transmission shifts from 3rd to 5th gear very hard and downshifts from 10th to 8th very hard also.
Feb 04, 2024
ELECTRICAL SYSTEM,ENGINE
2 complaints
What component or system failed or malfunctioned, and is it available for inspection upon request? NOT SURE. THERE IS ISSUES WITH THE AUTO STOP/START WHILE VEHICLE IS STOPPED. How was your safety or the safety of others put at risk? THE ISSUE HAS CAUSED THE VEHILE ENGINE TO SHUT OFF COMPLETELY. THIS HAS OCCURED WHILE STOPPED AT A STOP SIGN, BUT ALSO WHILE TAKING OFF FROM A STOP LIGHT THAT HAD TURNED GREEN. Has the problem been reproduced or confirmed by a dealer or independent service center? YES Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? AUTO STOP/START LIGHT, BATTERY LIGHT, ENGINE LIGHT ALL ILLUMINATE WHEN THIS OCCURS
Feb 08, 2024
The contact owns a 2020 Ford Expedition. The contact stated while driving 45 MPH, the vehicle inadvertently lost motive power and stalled, but independently regained motive power. The vehicle was taken to the dealer several times however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 86,000.
Jun 28, 2023
POWER TRAIN,LANE DEPARTURE
2 complaints
Transmission failed multiple times. Caused loss of forward movement and inability to move out of the way of traffic. Caused blind spot sensors to become inoperable. Vehicle would not move and had to push it out of the road and was almost struck by multiple vehicles. Repaired under warranty replaced transmission. Second trans mission has started doing it again. It fails at highway and city speeds. No warning lights Pryor to failure.
Feb 08, 2024
My transmission shifts very hard while driving. Mainly from 4th to 5th gear while going 50MPH on a decline. The car has been in the shop for it a couple times and have yet to “replicate” the issue or repair it. The blind monitor system keeps saying it’s having an issue responding to the transmission. I get notified on my app constantly, yet the dealership has told me they can’t replicate it therefore no repairs have been made.
Feb 18, 2023
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
2 complaints
While I am driving, or stopping to turn or at the red light the engine turned off completely, and a warning signs will display telling me to restart my car again, it is very scary abd dangerous. It happens 3 times so far where I have to turn on my warning flash lights, so cars behind me could pass me or wait until I restart and drive again. It happens with no warning
Jan 20, 2024
At least 5 different times while driving I go to push the accelerator and the gear seems to slip and an awful sound like gears grinding is heard. I always feel like my transmission is going to fall out from under the car. It prohibits the car from moving and I have almost been hit from behind because I cannot accelerate at the time. It has happened on the freeway, in town driving, and even accelerating up my driveway. I have taken it to a Ford dealership but no answers.
May 25, 2022
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
The SUV was driving smoothly at 55mph speed, suddenly I hit the break and tried to reaccelerate and felt a hard transmission shift, felt like metal hitting metal, felt like it was forced to shift to drive mode from parking mode. After that I started using 93 octane rated gasoline, do not observe the problem too much. I will really scary and unsafe, the whole SUV shook hard for 2sec.
Nov 14, 2025
BACK OVER PREVENTION
1 complaint
The contact owns a 2020 Ford Expedition. The contact stated that while reversing, the rearview camera image was distorted or blank. The contact stated that the failure was related to NHTSA Campaign Number: 25V442000 (Back Over Prevention). There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to diagnose or repair the vehicle. The manufacturer was contacted, but no further assistance was provided. The failure mileage was approximately 60,000.
Oct 28, 2025
VEHICLE SPEED CONTROL
1 complaint
The contact owns a 2020 Ford Expedition. The contact stated while driving 40 MPH and attempting to accelerate, the vehicle went into LIMP Mode and the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway and turned off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 55,000.
Aug 06, 2025
POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
What component or system failed or malfunctioned, and is it available for inspection upon request? The Powertrain Control Module (PCM), which manages engine-transmission communication and regulates cooling system performance, malfunctioned, resulting in a cascade of related failures: Transmission system: Delayed shifting, hesitation, and eventually a “transmission stuck in park” code. Cooling system: Repeated overheating that led to a ruptured radiator. These issues stem from the faulty PCM referenced in Ford Recall 24E13, issued on April 25, 2025. Yes, the failed components remain in the possession of Harbin Motor Company in Scottsboro, AL, where the vehicle is still located. The vehicle has not been repaired and is available for inspection upon request. How was your safety or the safety of others put at risk? This vehicle was operated while exhibiting documented powertrain and overheating symptoms—including while transporting children. Harbin Ford repeatedly instructed continued use despite: Diagnostic scans on April 10, 2025 confirming PCM-related failures including “transmission stuck in park” and overheating. A coolant leak that occurred without warning lamps, leading to the radiator bursting. These failures put occupants at serious risk of breakdown or fire, especially in high-traffic or high-temperature driving conditions. Operating a vehicle with a malfunctioning PCM increases the likelihood of gear slippage, sudden deceleration, or complete transmission failure. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue has been repeatedly confirmed by Harbin Motor Company, an authorized Ford dealer: On April 10, 2025, a scan identified “transmission stuck in park,” overheating, and a third unidentified code. On May 15, 2025, the service manager Craig Davis confirmed the transmission had an internal issue requiring a full rebuild and located a coolant leak. These confirmations were documented via servi
Jul 14, 2025
Carry Handle, Shell, Base
1 complaint
The infant base was installed according to manufacturer guidelines in the rear seat of the car. Upon our testing of the stability of the infant seat when placed into the base, we realized that the seat can be pulled up from the rear connection point of the base, causing that connection to separate. Thinking perhaps this was caused by our error in connecting the infant seat to the base, we revisited the manufacturer guidelines to properly connect the infant seat to the base. Again and again we connected the seat to the base, pulled up on the handle of the seat, and were absolutely horrified and shocked to realize that the infant seat released from the rear connection of the base every time. The front connection of the seat to the base did not release, so the entire seat did not fully detach from the base, but it did partially detach with just an upward force on the carrying handle. I am happy to share videos, but I could not get them to attach to this report.
Mar 18, 2025
POWER TRAIN,SEAT BELTS,LANE DEPARTURE
1 complaint
Hello, my name is [XXX] and I’m writing in regards to the transmission issues with my Ford expedition. I have reached out to the customer service line and currently my vehicle is at confidence Ford in Norman, OK. I’ve had issues with this vehicle since I bought it New and I’ve tried multiple times to have the transmission repaired. It has been to Patriot Ford in Purcell, OK(No longer in business), Zeke Ford in Purcell, OK (No longer in business) Woody Ford in Madill, OK.I’ve tried multiple times to get it into other dealerships, lastly it has ended up at Confidence Ford, Norman, OK. Due to the nature of the transmission, it has caused multiple problems and almost deadly situations. This vehicle has been stalling out and losing power since the day we bought it. CUSTOMER SERVICE said that they cannot help us because it is over the hundred thousand miles mark, but I have continued to seek Support and Repair Services since I bought it new in 2021. If you recall during this time, it was after Covid when there was limited resources for repairs and dealerships to offer loaner vehicles or to even rent loaner vehicles. So in the situation of not being able to keep it in service they would give it back. Before I bought this vehicle new, I owned the exact same vehicle that I had bought preowned from Seth Wadley Ford in Pauls Valley, OK. The previous vehicle had the exact same issues and was a Complete LEMON. The previous vehicle had to be traded in for a new one. We thought that buying a new one hoping It would not be a lemon, and with a warranty that we would not have a problem and that the previous one was a fluke. Sadly it was not. I have almost been T-bone, rear ended and hit head on with my 3 young children in the car on multiple occasions, too many to count. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 16, 2025
LANE DEPARTURE,BACK OVER PREVENTION
1 complaint
My park aid sensor fault comes on without cause and a picture of a car blocks the view to the screen that displays directions from google maps. It comes on suddenly and sporadically and has almost caused an accident several times as I don't know where I am going when this happens. I took my car to the dealership to get this fixed. The dealership charged me $213.79 for the diagnosis and stated that this happens to alert me to a problem related to when a vehicle is approaching on the left or right and the audio component does not work. In other words, when a vehicle is approaching, the lights on the mirrors flash on but the noise does not present. They then told me that to stop the dangerous flashing of the car blocking my view of the map, that I would be charged almost $800 to repair. I told them I couldn't afford it and asked if they could just stop the random car display from happening and covering my map. To me, this is much more dangerous than the main quality defect preventing the sounds. I was told that they were not allowed to disable this malfunction and that it was not considered a quality defect or recall issue. I am currently driving in an unsafe vehicle due to a design flaw in a vehicle that is not yet 4 years old that I can't afford to fix myself. The fields below don't allow me to enter information. I have not been in an accident yet due to this. It happens at various speeds. My vehicle has about 52000 miles on it.
Oct 08, 2024
STEERING
1 complaint
The contact owns a 2020 Ford Expedition. The contact stated while driving at various speeds and attempting to steer the vehicle, the steering wheel would oversteer the vehicle. There were no warning lights illuminated. The vehicle was taken to a mechanic where it was diagnosed that the power steering was overcompensating while steering the vehicle. The mechanic stated that the failure was related to NHTSA Campaign Number: 24E055000 (Steering). The mechanic contacted the dealer and confirmed that the VIN was not included in the recall. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 50,000.
Sep 16, 2024
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
The contact owns a 2020 Ford Expedition. The contact stated the windshield wipers were intermittently inoperable. Additionally, the contact stated that while attempting to drive from a complete stop at night, the vehicle failed to respond. The contact stated that the vehicle failed to turn off and was drivable after 15 minutes. The vehicle was driven to a parking spot. The vehicle was then taken to the dealer, where it was diagnosed that the windshield washer line located on the front passenger's side and on the rear windshield had exploded due to washer fluid accumulation. The dealer informed the contact that the failure caused the windshield washer fluid and freon to leak into the dashboard module and onto the front passenger's side floorboard. The dealer repaired the R and R BCM, reprogrammed the RCM communication circuit and the BCM, and installed the Alarm-KE and the R and R auxiliary evaporator cord. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 68,305.
Sep 06, 2024
POWER TRAIN,STRUCTURE
1 complaint
Issue is with Ford 10R80 transmission. While at freeway speeds ( 60/65 MPH) transmission is engaged in 8th/9th gear and you command vehicle to downshift to a passing gear (3rd for example) with a 3/4 throttle input - the gear indicator light shows 1st gear ( which is not possible going 60MPH ), but the vehicle falls into a false neutral basically loosing all power. The RPMs will rev all the way up, and you have to take your foot off of the accelerator and allow approx. 5 seconds of "coasting" before the vehicle is able to get itself back into a gear to resume power. This failure happens basically on command, and you aren't able to apply more than 1/2 throttle while driving down the freeway. Reported defect to Peoria Ford who told me no TSB exists for this issue and they aren't able to fix anything because no DTC error codes exist in the computer so I need to come pick up the vehicle. I am not forced out of a Ford rental and back into a vehicle with a known safety defect according to your TSB bulletin 22-2428. Ford needs to recall these unsafe vehicles off the road instead of currently waiting for the warranties to run out on all of them so they aren't liable for repairs. This is a well known/documented safety problem and needs to be addressed ASAP with a nationwide recall. Also, power running boards fail to deploy causing a fall hazard ( my pregnant wife has fallen out and in of the vehicle because the step isnt there. If referencing the picture below : 1st gear, no power/boost gauge shows 0, vehicle is going 60 MPH on the freeway.
Jul 10, 2024
UNKNOWN OR OTHER,ENGINE
1 complaint
I've taken my car in for over a year multiple times for the same issue. When driving the car will jerk almost as if I've hit a car and power goes down. Many times it fails to go when accelerating after this has happened. The movement of the car is worrisome and the loud noise made can be heard out the car. When this happens the steering locks up and makes it hard to turn along with the power going out. I've been told on each occasion that nothing can be found. It never throws a code, this past weekend while traveling it threw a code TSB #23-2249
Jun 18, 2024
ELECTRICAL SYSTEM,STRUCTURE,BACK OVER PREVENTION
1 complaint
What component or system failed or malfunctioned, and is it available for inspection upon request? APIM issues causing GPS, Bluetooth, radio, settings and camera to mess up. How was your safety or the safety of others put at risk? Getting lost on the road without GPS. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been to a Ford dealership. They were able to recreate the issue. They state the APIM is bad. We had to have the APIM reset with less than 9k miles on the vehicle. They are now saying resetting the APIM is not resolving the issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, this started about 2 months ago. We were just able to get the vehicle looked at this week.
Feb 08, 2024
POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
1 complaint
There are 3 issues going on with my SUV. Each item has been identified or verified at my local dealership. My main issue is that the car occasionally will not go into the correct gear. This mostly happens when I haven't driven the car in a couple of days, and it's cold out. It also shifts hard for no reason. I was informed that there is some sort of transmission issue with my type suv. I never received a recall notice or anything. Second, my alarm goes off in the middle of the night randomly. The dealership said this was due to a faulty latch on the back of the car. They also said this was a newer issue that other customers have had. Last, my pre-collision assist will activate when there is nothing around to trigger it. This has happened one time so far.
Feb 07, 2024
UNKNOWN OR OTHER,VISIBILITY
1 complaint
Panoramic moonroof suddenly exploded in a car wash during the high pressure air drying. Thankfully the sunshade was closed and my 3 children sitting in the middle row were not sprayed or hit with the shattered glass, water or air from the car wash and were not seriously injured. Ford clearly knows there is a problem, and I’ve watched numerous news stories about exploding moonroofs and I want to know if NHTSA will re- investigate this known problem and huge safety risk.
Jan 29, 2024
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
The contact owns a 2020 Ford Expedition. The contact stated that while operating the vehicle, there was an abnormal rattling sound coming from the engine with the check engine warning light illuminated. Additionally, the vehicle experienced jerking and shuddering while shifting gear with the Power Train fault message displayed. The vehicle was taken to the local dealer who diagnosed that the camshaft timing chain, phasers, and variable valve timing solenoid were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 91,034.
Nov 28, 2023
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
I was sitting at the kitchen table with my children doing some painting projects for Halloween and my car started smoking, my alarms started going off and within a matter of minutes my car was completely engulfed in flames, I grabbed my kids and ran outside as the car was close to our house and we then called 911. By the time the fire department arrived the car was a complete loss, and my house has sustained minor damages.
Oct 24, 2023
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
We were driving on the highway and attempting to change lane when the engine ceased to work properly, the vehicle would not excelerate and a indicator with a crowbar came on. As we begin to steer toward the shoulder of the road we narrowly avoided getting hit by cars behind us. The car then begin to work again. We took it to the dealer who ran a diagnostic and stated there is no problem but the vehicle periodically does this and so our use of it is limited as we are afraid it could cause a fatal accident. The dealer did not inspect any of the vehicles parts and no warning indicator was present prior to the car shutting off. Our vehicle has the V6 turbocharged engine just like the Ford F150.
Oct 02, 2023
POWER TRAIN,ELECTRICAL SYSTEM,SEATS
1 complaint
The transmission seems to be missing gears and shifting violently at weird times, completely losing transmission engagement and randomly shifting into neutral when acceleration pedal is engaged at a higher speed on the highway and then the vehicle will all of the sudden try to shift back into gear violently at moments of high speed acceleration. It has issues finding the gear sometimes completely disengaging into neutral and a crackling popcorn sound coming from front passenger side under the car. The headrest in the third row, driver side is permanently, flipped down and gaged into the back of the head of the passenger, possibly resulting in a life-threatening injury during an accident The information screenshot of vehicle in the front, which displays all of the apps, air, music, sometimes randomly is blank, black screen with no power
Aug 06, 2023
SEATS
1 complaint
The 2nd row Captain's chair track became broken and the seat is stuck on the track, in the forward most position. The seats can lift off the track to allow passengers to easily access the 3rd row. The seat, if the button is pushed, becomes stuck forward and needs to be manually released. Malloy Ford of Winchester VA is the dealership that has looked at this defect and determined it to be a warrantied repair. They will not comment on my safety concerns. I have reached out to Ford Motor Co with the same, silent response about safety. Parts are unavailable, according to them.
Jul 17, 2023
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
1 complaint
The contact owns a 2020 Ford Expedition. The contact stated that while driving in the rain at 50 MPH, a vehicle hydroplaned and crashed into both the contact's vehicle and another vehicle. The contact stated that air bags did not deploy , the seat belts did not lock and no warning lights appeared upon impact. The contact and her daughter both sustained a headache and other aches to their neck and shoulders. A police report was filed. Despite the failure, the contact managed to drive the vehicle back home despite front end damage to the vehicle. The dealer and the manufacturer were both notified of the failure and both referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 53,000.
May 15, 2023
STRUCTURE,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
Muffler and exhaust pipes have gotten rusted. I only have 37k miles on it. Is this a defect from manufacturer? I have many other cars but not rust over 100k miles.
Jan 25, 2023
POWER TRAIN,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
1 complaint
The transmission has now had over 5 shifting stall and power loss events while on the highway when attempting to downshift when accelerating. This loss of power causes a drastic reduction in speed and delay in actions. These events have nearly cause accidents at highway speeds. Additionally the radar sensor for the collision avoidance system went out and the car now shifts harshly in any gear with jerking and clanking. Multiple service lights are now illuminated. This first happened around 20k miles, but is has been increasing in frequency and now the car is not safe or driveable. This is the same transmission that is affecting other ford cars, like the ford 150 which has been subject to recalls. From publicly available information Ford thinks it’s a shifter and transmission disconnect but has not been able to implement a fox.
Dec 17, 2022
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
1 complaint
2020 - Expedition collision avoidance should be investigated. Background: 05-08-21 Traveling south at 6 pm near Oxford Michigan on M-24 (grassy-median 4-lane highway) at the posted 55 MPH limit in clear weather. Ford Co-Pilot360 & 360 Assist active with 360 deg camera. Speed control set to normal mode with “collision avoidance” set to max and auto braking. I am (1st car) in the right lane with a 2nd car following also in my lane. A 3rd car (waiting to enter the highway) stops ahead (on right- from west) at an intersection where left turns (north) are prohibited. That 3rd car safely turns right (south) in front of us quickly crossing both active southbound lanes and over into the short left turn-around lane north. That 3rd driver had cleared the two active lanes quickly and safely. As our vehicles approached him we had an open traffic lane on our left, a clear shoulder to the right and nothing in front of us, no safety issue yet. Issue: When I drive past that 3rd vehicle my Expedition dashboard shouts “collision warning”. My vehicle applies the brakes while my 360 degree cameras ignore that a car is closing fast behind me. I need to accelerate and do it now! I’m shocked to find that flooring my gas pedal or even pumping it has no effect. Ford has taken my throttle away from me, I can’t help that 2nd car behind me. The 2nd car brakes and swerves hard into the open lane barely missing me. It was just luck that the driver was responsive and the lane was open. No, I did not hit or touch the brake by mistake. The 2nd car now angry at me accelerates hard, passes and swerves back into my lane then hits his brakes! My Expedition “collision warning” doesn’t appear, so my “auto brakes” fail to activate and I’m forced to brake hard in response. After successfully avoiding another Ford induced accident, I backed-off a great distance to encourage a justifiably angry citizen to move away. I didn’t want a third attempt at my life if he pulled a weapon
Sep 18, 2022
TRAILER HITCHES
1 complaint
Last year (2021), I purchased an Equalizer weight distribution hitch (manufactured by Progress Mfg Inc., Fastway Trailer Products, 353 South 1100 West, Provo, Utah 84601) when I bought my Grand Design Transcend Xplor camper trailer. The dealer sold me the 10,000 lb. hitch which was compatible with the 9,000 lb. GVWR trailer. Recently, (July, 2022) while pulling my camper into a campground site, the shank broke. It broke at the 90 degree joint and the gusset also fractured. Fortunately, I was only creeping into the campsite, so the trailer dropped to the ground, but no damage was done to the vehicle or camper. Upon examining the failure, it appear that one of the welds was defective. In the picture (Broken Trailer Shank - 5) it is clear that the weld on the left side had no weld fusion to the adjoining component. It appears that this was a "cold weld" and was a major contributor to the subsequent failure of the remaining welds and gusset. With the bad weld, the other welds were constantly over-stressed, and subsequently failed during normal use. From the discoloration of this "cold weld" it is evident that this condition existed for some time prior to the final fracture of the remaining welds (which are shinny - final failure) and probably existed since manufacturing. The defective weld also shows signs of "undercut". These are clear signs of poor manufacturing workmanship and should be considered to be a major safety concern. This type of failure should never occur and could have had major safety consequences if the failure occurred while travelling at high speed on the highway.
Aug 26, 2022
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
1 complaint
Driving on a 4-lane highway when a box truck directly ahead stopped quickly due to a stopped car ahead of it. The forward collision warning flashed and beeped, but when forcefully applying the brakes, the brake pedal only pulsed (like anti-lock brakes) but didn't slow the car even enough for the driver or passenger to feel any inertia moving forward in their seats or with their heads. The automatic emergency braking also didn't work, leading to a rear-end collision forceful enough to push the box truck into the car in front of it, apparently injuring the driver of the front car who was transferred by emergency personnel to a nearby hospital to seek medical evaluation/assistance. After impact, a message appeared on the dash stating "Pre-collision assist not available", but the forward collision warning worked, there was no prior warning of issues for the pre-collision assist, and the warning message was after impact, which significantly damaged the front portions of the vehicle (estimated damages exceed $24,000). There was a recall for the same model and year of this vehicle for pre-collision assist features/software not working properly, but it either didn't apply to this specific vehicle or was already addressed by the dealer, and the details aren't quite the same as what was experienced in this collision.
Aug 18, 2022
STRUCTURE,UNKNOWN OR OTHER
1 complaint
While driving down the highway I heard a pop in my vehicle and realized my sunroof had burst. Glass separated and flew into my car and cut myself and my 4 small children. No warning lights were on in my vehicle at this time. When brought to the dealership for repair, the repair shop reported that this will happen with these vehicles and to pursue reimbursement with Ford. Unfortunately, Ford reports that vehicle is not under warranty and the repairs won’t be covered.
Jun 29, 2022
UNKNOWN OR OTHER,BACK OVER PREVENTION
1 complaint
My car has been skipping between 3 rpm and up. The other day the collision assist pulled up and my car did a crazy jerking and almost cut off while driving. I drove slowly home with it constantly skipping and making it hard to accelerate. After it sat overnight the collision warning went off. It’s still skipping some and the power is not there like it once was.
May 01, 2022
POWER TRAIN,SERVICE BRAKES
1 complaint
The contact's husband owns a 2020 Ford Expedition. The contact stated that while driving at 65-70 MPH on cruise control, the vehicle inadvertently downshifted, skipped a gear, and lurched forward several times. There were no warning lights illuminated. The contact stated that the vehicle would skip from 3rd gear to 5th gear whenever she would depress the accelerator pedal. The contact was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that the transmission needed to be replaced. The contact stated that the vehicle was repaired; however, upon picking up the vehicle from the dealer and driving home, the accelerator pedal was depressed but the vehicle inadvertently decelerated instead. There were no warning lights illuminated. The contact also stated that the RPM of the vehicle was jumping between 2,000 and 3,000 RPM. The contact continued to drive the vehicle. The vehicle was taken back to the dealer who test drove the vehicle but was unable to diagnose it. The dealer reset the adaptive learning of the vehicle; however, the failure persisted, and the vehicle would make abnormal clunking sounds while shifting into drive. The vehicle was taken back to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the failure reoccurred increasingly and significantly while driving. Additionally, the driver’s side rear brake had an abnormally strong burning odor. The vehicle was taken to Lebanon Ford (770 Columbus Ave, Lebanon, OH 45036) who was unable to duplicate the failure. The dealer notified the manufacturer of the failure. The manufacturer's field technician advised the dealer to replace the brake light sensors. The contact stated that the brake light sensors were replaced; however, upon picking up the vehicle, the start button was depressed but the vehicle failed to start. The manufacturer was notified of the failure and offered a buy back. The vehicle was not repaired. The approximate failure mileage was 7,400.
Dec 22, 2021
FORWARD COLLISION AVOIDANCE
1 complaint
Forward collision warning, dynamic brake support and automatic emergency braking do not work and the driver menu to to turn on/off and or adjust settings is inaccessible. Although not part of NHTSA recall #20V-262 issued in May 2020, my vehicle matches the exact vehicle configuration and problem(s) outlined in the recall documentation. The vehicle was brought to the dealership on 6/16/2020 where Ford claimed the vehicle did not have any of the aforementioned safety systems and therefore had no issue. [see attached paperwork dated 6/16/2020] After 1 entire month of back and forth, the dealership subsequently acknowledge the vehicle does indeed have the safety features and they need to further investigate with no commitments made on solution and or timeline. [see attached email dated The issue was spurred by a near miss collision when the systems did not activate.
Jul 14, 2021
SUSPENSION,WHEELS,UNKNOWN OR OTHER
1 complaint
THE VEHICLE SHAKES/VIBRATES WHEN DRIVING OVER 65MPH, GETS WORSE THE FASTER YOU GO. SEEMS WORSE IN THE MIDDLE OF THE VEHICLE. TOOK IT TO FORD DEALER WE PURCHASED FROM AND THEY COULDN'T FIND AN ISSUE, JUST SAID ITS SOMETHING WITH THE TIRES OR RIMS. TOOK IT TO LOCAL FORD DEALER AND SAME THING, SAID IT WAS RIMS OR TIRES GIVING VIBRATION. BRAND NEW VEHICLE!! SHOULD BE A SMOOTH RIDE, AND DEALER HAS NO IDEA WHY IT DOES THIS, AND HAS NO SOLUTIONS OTHER THAN GOOD LUCK. STARTED LAST SUMMER, AFTER THE VEHICLE WAS TOWED. DEALERS DIDN'T NOTICE ANY DAMAGE OR ANYTHING NOTABLE UNDERNEATH THE VEHICLE.
Apr 21, 2021
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
AT 1000K MILES THE ELECTRICAL PANELS ON THE CAR LIT UP LIKE A CHRISTMAS TREE. WHEN IT WAS PULLED OVER AND PLACED INTO PARK, IT JUMPED. WE CALLED THE DEALER TO BE TOLD IT WAS A GLITCH AND WOULD WORK ITSELF OUT. THE NEXT TIME, WE TOOK PICTURES AND THEY MISDIAGNOSED IT TWICE. THE THIRD TIME, THEY SAW IT AND DID A BANDAID REPAIR AND NOW SAY THEY HAVE TO DISSAMBLE AND REBUILD THE CAR'S ELECTRICAL SYSTEM, INCLUDING DROPPING FUEL TANKS AND OTHER MAJOR COMPONENTS TO GET THERE. THEY ARE EVALUATING WHETHER OR NOT THEY "BUY BACK" THE CAR AND WE TAKE A LARGE DEPRECIATION HIT AND THE MONTHS IT TOOK TO REPAIR IT. IT WAS 1000 MILES WHEN IT HAPPENED AND THEY SHOULD HAVE OFFERED A FULL REFUND. NOW WE HAVE A CAR OF QUESTIONALBE INTEGRITY, THEY DID NOT LET US KNOW HOW BAD THE PROBLEM WAS AT THE BANDAID REPAIR STAGE, AND NOW WANT TO CHARGE US FOR A FACTOR DEFECT. THIS IS AFTER WE BOUGHT A TRUCK THAT DEVELOPED THE FORD "DEATH WOBBLE" AND RETURNED THE VEHICLE AT A LOSS. WE HAD A SUBURBAN FOR 20 YEARS AND NO ISSUES. FORD, WHILE FACING MULTIPLE LAWSUITS ON MANY CARS, WILL NOT OWN UP TO FACTORY MISTAKES. 3 MISDIAGNOSIS AND THEN A BANDAID FIX WITHOUT ACCOUNTABILITY OF HOW EXTENSIVE THE PROBLEM WAS WITH THE VEHICLE. FORD CORPORATE DID NOT ASK FOR PICTURES AND REFUSED TO GIVE US EMAIL ADDRESS CONTACT INFORMATION FOR THE LEGAL DEPARTMENT. RIDICULOU
Sep 25, 2020
Frequently Asked Questions
How many problems does the 2020 FORD Expedition have?
The 2020 FORD Expedition currently has 314 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2020 FORD Expedition?
The most common problems reported for the 2020 FORD Expedition are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2020 FORD Expedition problem data come from?
All problem and complaint data for the 2020 FORD Expedition comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - FORD Expedition
2025 Problems
2024 Problems
2023 Problems
2022 Problems
2021 Problems
2019 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2011 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2004 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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