How many problems does the 2024 FORD Expedition have?

The 2024 FORD Expedition currently has 52 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2024 FORD Expedition?

The most common problems reported for the 2024 FORD Expedition are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2024 FORD Expedition problem data come from?

All problem and complaint data for the 2024 FORD Expedition comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2024 FORD Expedition Problems

ELECTRICAL SYSTEM

7 complaints

I am filing this complaint regarding Ford Safety Recall 25S49 (NHTSA Campaign Number 25V315). My vehicle is a 2024 Ford Expedition Max, VIN [XXX] . The Ford pass app and the Ford recall site both show the remedy for the recall as "Available", but when I contact my dealer (Maxwell Ford in Austin, TX) they say that the repair cannot be performed because the update is not yet active in the Oasis dealer system. Ford has had months to release the software fix, but continues to delay the rollout to dealerships. Meanwhile, I have been without my vehicle because the rearview camera is unreliable and considered a safety hazard under the recall. I am paying for a new vehicle that is parked at the dealership and undriveable due to Ford's failure to provide a timely remedy. I have contacted Ford Executive Relations and their social media team, but have received no response or resolution. I am requesting that NHTSA hold Ford accountable for failing to make this safety recall fix available in a timely and transparent manner. The communication has been misleading to owners, and the delay is causing both financial and practical hardship. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 04, 2025

6/10/25- car turned off in the middle of the road 6/12/25- car would not start 7/6/25- car would not start 6/16/25 and 7/12/25 car apparently had warning in the ford system of a malfunction

Jul 14, 2025

The contact owns a 2024 Ford Expedition. The contact stated while driving 75 MPH, the messages "Pre-Collision Assist Not Available", "Front Camera Default -Service Required", "Lane Merge Default", "Check Parking Sensors", "Blind Spot System Fault", "Cross Traffic System failure", and "Normal Cruise Control Active - Adaptive Braking Off" were displayed. The contact stated that a large red warning box appeared stating 'Resume Control" and the brakes were applied independently, causing the vehicle to come to an abrupt stop. The vehicle was taken to a dealer and the contact was informed that a software update would be released in October, and the vehicle was released. The vehicle was taken to two dealers ; however, the vehicle was not diagnosed, but the system was reset. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 3,000.

Jun 26, 2025

The issue involves the purchase of a 2024 Ford Expedition Max, VIN [XXX] , which purchased on [XXX] from Legacy Ford in Corbin, KY. Since purchasing this vehicle, I have encountered the following persistent issues that substantially impair the use, value, or safety of the vehicle: The vehicle was sold to me seemingly infested with rodents, which ate away much of the internal wiring of the engine compartment. The wiring is manufactured with soy-based sheathing, which is a well-known defect and further known to attract rodents/vermin and as I only possessed the vehicle in question for 3 weeks and 5 days (when first sensor light came on and only drove it 1383 miles (7 weeks total). I have been forced to make an insurance claim for this damage, which I feel was resultant of a manufacturing defect, but due to the inexcusable part delay in obtaining replacement wiring, the rental on my policy ran out. I have requested on several occasions, a VIN swap for a different vehicle and was told that this was not something the dealership could do. Despite these defects not being addressed at the Legacy Ford in Corbin, KY. I believe the wiring damage is too extensive to be adequately and safely repaired and I have been without my vehicle, while still making payments and paying out of pocket for transportation for 3 months now. Alton Blakely Ford of Corbin still has not repaired this clearly defective vehicle and the defects continue to exist. As of this letter, the vehicle's odometer reads 1,396 and I have only had the vehicle available to me for my usage for 3 weeks and 5 days. The vehicle is still in the shop and the only response I receive from them is that they are waiting on the part and they have no ide when it may be available. I have written to Ford Motor company and after many e-mail exchanges, the matter was closed by them with no resolution. Thank you for your attention to this matter. I look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 07, 2025

I recently purchased this vehicle new from Denny Menholt Ford in Butte, MT. When purchasing I was told they added a third brake light Pulse system as a requirement on all of their vehicles. Just today I learned that per NHTSA rules it is illegal to have any pulsing brake lights on a vehicle. I wanted to make you aware of the practices of this dealership, as they informed me that the Pulse brake light is a mandatory add on and not negotiable.

Jan 31, 2025

+ 2 more complaints for this component

UNKNOWN OR OTHER

6 complaints

I was driving on the I95 and just passed the McHenry tunnel when out of nothing I heared a loud bang and my moon roof spontaneously shattered into pieces. Nothing hit it and after inspection there was also no other damage on the car but the rear part of the moonroof that was completely shattered.

Dec 04, 2025

I have a 2024 FORD Expedition Platinum I purchased new in May 2024. It has a vehicle vibration at 70+ MPH. This vibration is severe and felt through the entire SUV. Our retailer has tried all that FORD will allow under warranty to correct the problem. This includes rotating, rebalancing and replacing all the tires. Yet the problem prevails. The dealer service manager told me that complaints have come in from other owners expressing the same problem. However there has been no forward progress at this point. My concern is with this vibration, over time there will be some component fatigue and failure. And, I feel FORD is not actively engaged in correcting the issue. HELP.

Jul 10, 2025

Purchased this vehicle back in December. Dealaer never disclosed recall information associated with this vehicle. There was a stop sale doc sent out November for affected vehicles. However we were still sold this vehicle. I thought it was federally prohibited to sell a New vehicle which Tallahassee Ford did. They sold me this vehicle with no fix in sight. And now there's a 2nd recall. So not sure what we can do

Mar 31, 2025

On 1/7/25, I took my (less than 4 month old) Ford Expedition to Midwest Ford to have the oil changed and to have a rattle in the roof examined. I was told they had time for the oil change, but I'd have to make an appointment for the rattle and they were about 2 weeks out on appointments. In the meantime, I was on a 3 hour road trip, and approximately 10 minutes before arriving at my destination, the sunroof glass shattered. Because it had a rattle, I had the interior cover closed to prevent listening to the loud rattle. Had I not had it closed, that glass would have shattered on myself and my children while driving 60+ mph. This happened on [XXX], at approximately [XXX]. I have photo evidence upon arriving at home and inspecting the damage. My safety and the safety of my children was definitely put at risk. Had the interior not been closed, the explosion/shattering could have easily caused a wreck. When hearing the noise, I ducked, initially thinking something outside the vehicle had exploded. It wasn't until I heard/felt the air coming through that I realized it was the sunroof. I took the vehicle in first thing Monday morning to be examined by Midwest Ford. The service manager informed me that I couldn't prove nothing hit the vehicle so it probably wouldn't be covered. He refused to acknowledge that I had brought it in for a rattle and felt something was not right. His "claim" is that Ford denied the warranty claim because I couldn't prove something didn't hit the glass and cause it to shatter. We were on a 2 lane highway with no vehicles nearby and no outside weather conditions that would have initiated the shatter. No warning messages were present, other than the rattle that was clearly present. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 25, 2025

Bottom of door has a razor-sharp edge that lacerates your leg. See picture.

Jul 25, 2024

+ 1 more complaint for this component

SERVICE BRAKES

4 complaints

The 2024 Ford expedition brakes was not working at the time of the accident, we later found that there was a recall on the brakes. PMA companies is the TPA for the Victaulic Companies, please see accident description below: Insured driver states she Pulled in driveway and was trying to park vehicle. Driver hit the brakes all the way down and the vehicle did not stop. Vehicle went through drivers fence and struck a tree causing damages to vehicle. Caused damages to neighbors fence.

Sep 29, 2025

Crash: 1

I am the owner of a 2024 Ford Expedition, purchased new in March 2024. I am writing to formally report multiple instances of complete brake failure, which pose a significant safety risk. The most recent incident occurred on [XXX], at approximately [XXX], while I was driving northbound on [XXX] in Cupertino, California, with my wife and two grandchildren (ages [XXX] and [XXX]) in the vehicle. As I approached the [XXX] exit, I began decelerating. While applying continuous pressure on the brake pedal during the descent of the off-ramp, the brake pedal suddenly went soft and sank to the floor. The vehicle failed to slow down and began accelerating downhill, due to gravity, toward the intersection at [XXX] , where the light was red. This total loss of braking control lasted for approximately 5 to 10 seconds and nearly resulted in a serious collision. I was only able to regain control by releasing and reapplying the brake pedal and shifting the transmission into Park, at which point the brakes resumed normal function. A similar brake failure occurred earlier in 2024 under comparable driving conditions. At that time, I believed it to be an isolated mechanical glitch, and therefor did not take it to the dealer. I brought the vehicle to Frontier Ford in Santa Clara the following day ([XXX]) for immediate inspection. Despite ongoing efforts by the dealership and Ford engineering, the issue has not been duplicated or resolved. As of this writing, the vehicle remains at the dealership. I am filing this complaint so that the matter may be officially documented and thoroughly investigated as a potential systemic safety defect affecting this model. I urge you to investigate this issue promptly to help prevent similar incidents and ensure the safety of other drivers and passengers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 14, 2025

The issue involves the brake system, specifically a brake fluid leak from the master cylinder area, which was identified under Ford Safety Recall 25S47. The component is still in the possession of the dealership and should be available for inspection upon request. I did not personally experience any symptoms while driving. There were no warning lights, messages, or noticeable changes in braking performance before the issue was discovered. The problem was confirmed by the service department at JC Lewis Ford during a recall inspection. They deemed the vehicle unsafe to drive due to the risk of reduced or complete loss of front braking power, which could place my safety and the safety of others at risk. As of now, the vehicle has been at the dealership for over 35 days, and Ford has not provided a fix or repair parts. I am currently driving a loaner vehicle. The issue has not been resolved and the vehicle remains out of service.

Jul 22, 2025

Two issues with a brand new vehicle that is in the service department and they are unable to diagnose the issue. The major concern is regarding the braking system. While in a parking lot driving slowly (5-10 mph) the brakes suddenly locked up and the vehicle came to a complete stop. A message appeared reading "Brake system failure, have brakes serviced". The message then went away and the vehicle was able to continue. The other issue is a front sensor keeps beeping as if there is something in that area. The brake issue is concerning, if we were on the interstate traveling at 70 mph this could be a major safety issue and puts us in danger. The car only has 300 miles on it.

May 10, 2024

VEHICLE SPEED CONTROL

4 complaints

The contact owns a 2024 Ford Expedition. The contact stated that while making a right turn, the vehicle accelerated independently and rear-ended a city bus. The vehicle came to a stop from the impact. None of the air bags deployed. There were no injuries sustained. The "Pre-Collision Assist not available" and the "Adaptive Cruise not available" messages were displayed. In addition, the contact stated that the accelerator pedal fractured in two pieces. No police report was filed. The vehicle was towed to a dealer. The vehicle was not diagnosed. The accelerator pedal was replaced. The contact stated that one month prior to the accident, the "Pre-Collision Assist not available" and the "Adaptive Cruise not available" illuminated intermittently. The insurance company was not made aware of the accident. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was 15,263.

Jul 11, 2025

Crash: 1

When driving at highway speeds with speed control on the car will on its own slow down to 55 or 45 for no apparent reason and will not pick up the highway speed until the next sped limit sign is passed. More concerning is running at speed control set of 55mph on [XXX] the car speeds up when passing a state highway 70 sign the car ...on its own ...speeds up to 70mph. This happened numerous times between Eagle River, WI and Woodruff, WI. When slowing down thru a town the speed control slowed down on its own to 45 then 35 and as we left town the speed control on its own speed up tp 45 , then we passed another Wisconsin highway #70 sign the car speed up to 70 until 50 feet later we passed a 55mph speed sign and the car slowed to 55. Very concerning and the Ford dealer in Eagle River asked if we were on [XXX] ? I answered yes and he acted like he has heard that complaint before, and that there was no known fix to the issue. In our travels we stopped at a Ford dealer in Hazelwood, MO. and the service writer said he had never had heard of the issue. Any help with this ongoing issue would be helpful. Thank you [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jun 26, 2025

On [XXX] my 2024 Ford Expedition had a malfunction that could have had serious consequences. This was the second time that this malfunction had occurred. On both occasions, I was parked in my driveway. When I started the 2024 Ford Expedition and put it in gear, before touching the gas, the throttle immediately went to full speed and the vehicle took off. On both occasions, I used extreme brake pressure to keep the vehicle from launching across my driveway while I reached for the "Start/Off" button. With the brakes heavily applied, the front tires were skidded 4-5 feet in the gravel. I re-started the Expedition and, with the gearshift in "Park", the engine again raced to full RPM. I immediately hit the "Start/Off" button. For a third time, I pressed "Start" and, again, the engine roared to full RPM. I hit the "Start/Off" button. A fourth time the engine started at normal RPM. The gas pedal was never touched, only the brake pedal. The dealership picked up the 2024 Ford Expedition on November 11, 2024 and has the vehicle to this day - January 1, 2024. The dealer has attempted multiple times to replicate the incident to no success. They advised me that there are no Service Bulletins nor diagnostics in the vehicle to explain the two events. There are eyewitnesses to attest to what happened. The Expedition has 3,100 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

Jan 01, 2025

The contact rented a 2024 Ford Expedition. The contact stated that while driving 60 MPH with the Adaptive Cruise Control activated, upon passing a speed limit sign the vehicle independently accelerated to 80 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. The rental agency was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 24,000.

Dec 11, 2024

VISIBILITY/WIPER

4 complaints

When driving my entire window switch controller unit stopped working on the driver's side. At the time the window was partially down. After research I came to find this has been a common problem with the switch unit in Expeditions, F150s, Explorers. This is a safety issue as you cannot get the window to roll up which allows rain and snow to enter the driver's side door and affect your vision. Also, because the whole switch unit stopped working at once, I can not fold/unfold my side mirrors and I can not adjust them. I have an appointment on April 8th for repair. The switch should be available for inspection with them then. There were no warning lights prior to it stopping working.

Apr 02, 2025

I just picked up the vehicle from the dealership where I was told a previous software updated addressed the wipers not working. But once again while driving they will not operate. This is a major safety issue, the vehicle was being driven in the rain...this is a highly dangerous situation that likely affects many if not all 2022-2024 Expeditions, especially with the 15" Sync 4 system and it's APIM module. Reference [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 29, 2025

The wipers will randomly stop working. The washer fluid spray does operate so pressing the button will spray the windshield but the wipers won't operate. Ford dealership has serviced it and said it's due to software problems with the APIM module. There is no fix and that same module is affecting other features which have not worked since I purchased the vehicle. For a year I've been told a software fix is coming.

Mar 27, 2025

The rear view camera is so pixelated that you cannot make our images, ESPECIALLY at night. Ford has stated that they have knowledge that "some" "2022-2024 Expedition vehicles equipped with an analog camera and a 12-inch center display screen may exhibit a rear camera image that the customer describes as grainy, fuzzy, or pixelated" Ford claims this may be due to the interaction between the analog camera and the high-definition digital center display screen. They also state to us customers that there is no repair and not to attempt any repairs for this condition because the NHTSA has not released any recall for this KNOWN issue. this is extremely hazardous and negligent.

Feb 11, 2025

SEATS

2 complaints

I would like to report the seats. I bought my vehicle new. The seats has caused me to have medical issues. It has also caused one other person issues too, so it was not just me. I have never had any sort of back or leg issues before getting this vehicle. I now have severe Sciatica Nerve problems. Which, I have seen the Doctor for. It flares up so bad while I am driving my right leg goes into extreme pain then it goes numb. Which is not helpful since this is the foot I use the gas and brake with. This is my only transportation, so I do not have another vehicle to drive. I have had my son drive this vehicle when we went on a trip. I sat in the middle row captain chair and it was the same issue. This trip was when my daughter in-law (Which is an RN) starting having the same issues as myself.

Oct 09, 2025

Was rear ended on highway and both driver and passenger seats upon impact where laid back.

Aug 07, 2025

Crash: 1

Injuries: 2

AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

2 complaints

I actually have already sent in an assessment for airbag, but then read the recall on brakes, which at the time, because a new vehicle, I didn’t think possible. Even when pushing on my brakes, my vehicle was not slowing down like it should have, and I had a front end collision. It was hard for me to think this was because of brakes because new, but I do think they need to be examined.

Jun 27, 2025

Crash: 1

Injuries: 1

I was in a car accident on June 12, 2025, and my steering wheel airbag did not deploy correctly or function correctly. It was a front in straightforward collision. I did not have warning signs so my brakes could have been an issue because I was paying attention and unable to avoid an accident going under the speed limit. The rear cross traffic. Warning stays on pretty consistently because we live down a dirt road, and every time it rains, it again comes back on. I do not believe I heard the forward collision detection go off either. When I hit the back of a work convoy truck straight on, My steering wheel airbag did not deploy correctly. It did come out it never inflated. It did not protect me. I do not have any broken bones, but I do have a hematoma right beside my under arm, and a great deal of bruising.

Jun 19, 2025

Crash: 1

Injuries: 1

SUSPENSION

2 complaints

The differential came apart while my family and I were traveling on the highway out of town. This cause the vehicle to start violently jolting and wheels locked up. The vehicle began to skid across the center line into on coming traffic, we were almost hit head on and from behind due to this. My husband couldn’t get the vehicle to move, it was making a grinding and screeching noise. Finally, he got it into 4x4 mode and was able to move the vehicle to the shoulder of the road. This was a very traumatic and terrifying experience for my whole family, we literally thought we were doing to die. Not to mention, there was no indication or warning that notified us on the dashboard. Since we were 100 miles from home, I had to have my vehicle towed, partially at my expense to the closest Ford dealership in California, which was still 40 miles from my home. The service department confirmed it was the differential, it took almost two weeks to get the part and to fix it. Since, my vehicle was practically brand new and only had 2000 miles on it, the repair was covered under warranty. I contacted Ford customer service and notified them of what happened. I requested them to buy back the vehicle, however they declined. Now I am stuck with a brand new $75,000 vehicle with only 2150 miles on it, that I do not feel safe driving my family in. If one major issue has already happened, then the probability of something else major happening is pretty good. I’m extremely disappointed in Ford for not standing by their vehicles.

Jun 11, 2025

The contact owns a 2024 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle was shaking and vibrating. The contact stated that the failure was present at various speeds. The vehicle was taken to the dealer several times regarding the failure, however the failure was not duplicated. The contact stated that the dealer replaced and balanced all four tires, however the failure reoccurred. The vehicle was not repaired. In addition, the dealer requested that the vehicle be inspected by the engineer, however, the request was denied by the manufacturer. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 150. The VIN was not available.

Dec 23, 2024

VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

2 complaints

We are driving cross country. Three times the adaptive cruise control has accelerated and showed a new speed going as much as from 74 mph to 107 the third time. The second it went 75 to 88. I can’t remember the first but I know we had a sudden acceleration and quickly disengaged as we did all three sessions. Now we are finishing our trip to our summer home in Maryland without engaging because we don’t trust the system.

May 06, 2025

While using the adaptive cruise control, the speed of the vehicle rapids accelerates. If set to any speed less than 50, the vehicle speeds up to 56mph. If set to any speed greater than 56 but less than 86 mph, the speed of the vehicle accelerates to 86 mph. I have tested this issue over and over. I haven't talked to the dealership yet, but plan to today. Very scary to have the vehicle accelerate for no reason and for no driver input. The acceleration is fairly abrupt. The speed does not decline only speeds up.

Apr 08, 2025

POWER TRAIN

2 complaints

At 715 miles on the odometer, the driver's side rear axle became detached from the wheel hub bearing, causing a loss of power while driving. Dealer states this was a manufacturing defect as the axle retaining bolt was cross-threaded and not properly seated.

Apr 10, 2025

Brand new 2024 ford expedition bought on 12/18/2024, came with a hairline crack on the transmission housing. Only leaked while driving at operating temperature. First noticed leak at 1600 miles transmission started operating faulty shortly there after. Could have been much worse if transmission failed at highway speeds. Dealer found hairline crack at around 4000 miles after multiple dealer visits. Currently at shop awaiting new transmission from manufacturer.

Jan 25, 2025

SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE

1 complaint

I own a 2024 Ford Expedition XLT. The vehicle repeatedly loses multiple federally mandated safety systems including Blind Spot Monitoring, Cross-Traffic Alert, Automatic Emergency Braking, Forward Collision Warning, and camera systems. Alerts include: ‘Cross-Traffic System Fault,’ ‘Blind Spot System Fault,’ ‘Pre-Collision Assist Not Available,’ ‘Front Camera Fault,’ and ‘Check Parking Sensors.’ Ford has acknowledged this as a known issue with a fix delayed until June. My dealer (Morries Ford, Buffalo MN) is charging $225 each time the defect recurs just to clear errors. This is a safety defect that places my family at risk. Ford is refusing to cover the full repair cost and the dealer is charging for temporary resets.

Dec 02, 2025

FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

1 complaint

Driver assistance warning lights come on. All safety systems such as blind spot, collision avoidance, and lane keeping fail and are inoperable. This also shuts down cruise control. For has been aware of this issue since December 2024

Oct 20, 2025

LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

1 complaint

I purchased this 2024 Ford Expedition brand new from a Ford certified dealer (Conklin Cars, Newton , Kansas). Upon driving off the lot for the first time to a gas station across the street from the dealer, at restart all the sensor gave warnings. Sensors that gave warning include: Blind spots sensors, back-up sensors, Froward impact, lane departure, automatic braking, rear cross traffic, and the cruise display. I took it back to the dealership and the reset the system and upon starting the vehicle after parked, all the sensors stopped working again. I then took the Ford Expedition back to the certified dealer (Conklin Cars, Newton , Kansas) and they game me sheets of paper, Last one give after 4 visits to dealer [XXX]) stating that Ford knows of the an issues, which appear to be right off the factory line. This has been over a year and there have been several close calls for me and my family without these sensors, which is standard in most cars these days. Me and my family expect these sensors to work on the vehicles we drive, rather basic or premium. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 14, 2025

TIRES,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

1 complaint

See attached document for complaint.

Oct 09, 2025

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

The fuel line/fuel pump was leaking. Smelled fumes from the gasoline. Fuel was leaking over the fuel tank from the top of the tank. The vehicle was drivable when fuel was leaking. Very concerned that their could have been a fire due to the fuel leak. Took the vehicle to the Ford service department where it was purchased. Service shop stated that during inspection they noticed that something chewed through the fuel line/fuel pump. Comments made by the service advisors stated that they have seen squirrels/rodents attracted to the soy based ingredients of the parts/wiring. The repair would not be covered under warranty due to "outside influence". The manufacturer is installing a similar part and not covering under warranty. No warning lights; no warning messages. If the same type of soy based part is being installed, what is going to prevent the same thing from happening. Ford is not offering different types of parts and they do not have a way to prevent additional damage. No shield/tape/covering is being offered. Numerous instances of this referenced online due to soy based parts and Ford knowingly installing these parts without a fix or prevention. Consumer is responsible for all repairs. No warranty.

Aug 26, 2025

STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE

1 complaint

The contact owns a 2024 Ford Expedition. The contact stated that while driving at various speeds, the message "Drive Assist Unavailable" was displayed. The contact stated that when the vehicle was turned off and restarted, the system was functional. The contact had taken the vehicle to a local dealer, who checked the 12-Volt battery and found that the battery was operational and there were no other electrical issues. The contact stated that later, while starting the vehicle, the message "Loss of Power Steering Assist" was displayed, and the steering wheel was difficult to turn to the left or the right. The vehicle was turned off and restarted, and regained power steering functionality; however, the failure reoccurred. The contact attempted to reset the electrical system by disconnecting the battery terminals. The contact stated that loss of power steering reoccurred with the loss of the Lane Keep Assist feature. The contact had taken the vehicle back to the same dealer who diagnosed the vehicle and checked the wiring harness and coated the terminal connectors with a gel for better connectivity. The vehicle was repaired; however, the failures reoccurred. Additionally, the contact stated that the “Driving Modes” light was illuminated. The contact stated that while attempting to switch modes to Snow or Sport, or another option, the light illuminated with the message that each selected mode was unavailable. The contact stated that the vehicle would be taken back to the dealer for the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 36,000.

Aug 26, 2025

STEERING,SUSPENSION

1 complaint

The contact owns a 2024 Ford Expedition. The contact stated that while driving on several occasions at speeds between 60 MPH - 80 MPH, the vehicle was shaking abnormally. The vehicle was taken to the dealer approximately six times however, the dealer was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.

Aug 11, 2025

ELECTRICAL SYSTEM,VISIBILITY/WIPER,LANE DEPARTURE

1 complaint

Passenger sideview mirror does not open upon unlocking and starting the vehicle. I need to stop (if started driving) turn to park, turn off car, open driver's door to signal car that I have left, lock car using remote, wait few seconds and then unlock to reset car then it usually opens. Issues with mirror began happening a month after purchasing brand new car (5/24), first mirror was "popping or clicking" upon turning outright, mirror had been replaced once, over last year issue has been on going and brought to dealershop " deemed a technological glitch" - no warning lights or messages appear - sometimes my control panel screen will turn black upon starting the car which I now know means to look at my passenger mirror. This last occurred on Friday 7/25/25.

Jul 29, 2025

SERVICE BRAKES, HYDRAULIC

1 complaint

The contact owns a 2024 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V314000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Jul 09, 2025

EQUIPMENT

1 complaint

The contact owns a 2024 Ford Expedition. The contact stated that the driver's side front floor mat was buckling and slipping underneath the brake and accelerator pedals. There were no warning lights illuminated. The contact stated that occupants were tripping on the passenger’s side front floor mat. The local dealer was contacted, where it was diagnosed and determined that floor mats needed to be replaced. The vehicle was not repaired. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Jun 24, 2025

VISIBILITY

1 complaint

The contact owns a 2024 Ford Expedition. The contact stated that while operating the vehicle, there was an abnormal rattling sound coming from the roof of the vehicle. The vehicle was taken to the local dealer, who determined that the panoramic sunroof brackets had fractured and needed to be replaced. The brackets were replaced; however, the failure later reoccurred. The contact was informed by the local dealer that the sunroof glass was too heavy for the brackets used to secure the sunroof. The contact was concerned that once the vehicle was repaired, the failure would likely recur. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10,000.

Jun 20, 2025

VISIBILITY,UNKNOWN OR OTHER

1 complaint

Sunroof exploded while driving down the road.

Jun 17, 2025

POWER TRAIN,ENGINE

1 complaint

Components: Engine & Power Train Safety Risk: Momentary loss of power Problem has not been reproduced by dealer or independent service center. Vehicle has been inspected by Ford Dealer Joe Cooper Ford in Oklahoma City, OK There were/are no warning lamps, messages or other symptoms of the problem that appear prior to the failure. This has happened 6 or 7 times since vehicle was purchased in October 2024 : Accelerating from stop with Auto Start/Stop either on or off and reach between 35 - 40 mph. Vehicle suddenly dies but immediately started back up like nothing ever happened. Joe Cooper Ford reinstalled the latest update on 4/29/2025 and thought this would fix the problem. [XXX] - Accelerated from start. Auto Start/Stop is on. Reached 38 mph-engine suddenly died then immediately restarted. Drive selector blinking red on console in D. Could rev engine but seemed transmission was in N. Switched drive selector to N, the back to D and resumed as normal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

May 25, 2025

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

I HAVE FORD EXPEDITION 2024 , I HAVE TAKEN MANY TIMES TO DEALERSHIP, THEY ARE MAKING EXCUSES AND SAYING ITS SOFTWARE ISSUE BUT ITS NOT ADN THEY ARE UNABLE TO FIX THAT, IT HAS SCREEN PROBLEM THE SCREEN FREEZES FULL WAY,HALF WAY SOMETIME ALL BLACK OUT, CONNECTS DISCONNECTS ITSELF, ITS ANNOYING AND ITS SAFETY ISSUE YOU GET DISTRACTED BY IT, IF YOU HAVE NAVIGATION ON OR ON THE PHONE ALL OF SUDDEN CONNECTS DISCONNECTS FREEZES THEN YOU HAVE TO TAKE OUT YOUR CELLPHONE AND KEEP TOUCHING AND PANICKING AND THEY ARE NOT DOING ANYTHING ITS DANGERIOUS FOR THE DRIVING AND FOR THE PUBLIC LETS SAY IF YOU WANNA GO SOMEWHERE AND NAVIGATION IS ON ADN ALL OF SUDDEN PROBLEM OCCURS MANUFACTURE IS NOT DOING ANYTHING ABOUT IT ALSO SAME PROBLEM OCCURS IN MY 2024 FORD EXPEDITION AND THEY NOT FIXING IT, AND AS PER LAW YOU ARE NOT ALLOW TO DRIVE AND USE YOUR CELL, I CONTACTED MANUFACTURE TOOK TO DEALER NO HELP NO FIXING BLAMING ON SOFTWARE UPDATE AND THEY HAVE SAME ISSUE IN MOST OF THERE CAR EVEN ONE DAY THEY GAVE ME LOANER AND SAME PROBLEM THERE TOO. THIS SHOULD BE PUT AS HIGH PRIORITY AND BE FIXED THIS.

Feb 05, 2025

STRUCTURE,UNKNOWN OR OTHER

1 complaint

We bought our vehicle brand new 2 days ago. This morning the panoramic sunroof exploded and shattered.

Feb 03, 2025

STEERING,VEHICLE SPEED CONTROL,WHEELS

1 complaint

At highway speeds, the car shakes/vibrates. It's scary. Took vehicle to Ford service. They identified the problem, acknowledged that it exists and was unable to fix it. Now, I'm stuck with this car that shakes and seems unsafe as it shakes. Additionally, was told by the Ford dealer that other Ford Expeditions have come in with the same problem and have been unable to remedy. Even with a case open with the Ford engineers, they were unable to fix. Ford Motor company has been contacted about the issue along with the executive offices of Ford and the CEO.

Dec 13, 2024

SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

Applied brakes and instead of braking, vehicle accelerated on its own. Please note, when brake applied, felt resistance and simultaneously vehicle accelerated into lane of traffic. Rate of speed was very low, as I was coming to a stop in a parking lot. No warning lights on dash, dealership confirmed it was not the floor mats, there are no loose items in vehicle. My safety was put at risk as well as anyone walking/crossing the walk area and any vehicles that may have been in the lane of traffic. I immediately contacted dealership and was told to bring it in. The dealership has the vehicle currently, information provided to me by dealership. The vehicle was running self tests. Now the Tech has opened a Ford Hotline report, have not been able to duplicate issue and now awaiting response from Ford as to how proceed in diagnosing vehicle. Incident occurred July 25, 2024.

Jul 27, 2024

2024 FORD Expedition Problems & Complaints

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