2003 FORD Explorer Sport Trac Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
1313
Complaints Reported
Complaints by Component
STRUCTURE
332 complaints
BODY MOUNTS DETERIORATED CRUMPLED.BODY DOWN ON FRAME CAUSING IRREGULAR RIDE CONTROL
Oct 28, 2018
REAR WINDOW LOWER PANEL PLASTIC CRACKING UP, REPLACED THREE TIMES, STILL CRACKING DUE TO NO SUPPORT AND BENDING TOO MUCH, I CALLED FORD DOES NOT CARE IF CONTINUES CRACKING UP, IT LOOKS UGLY ALSO PANELS CAN CAUSE AN ACCIDENT TO OTHER CARS GETTING INTO THEIR WINDSHIELDS LOOSE PARTS. THEY KNOW ABOUT THE PROBLEM AND NOT FIXING IT.
Aug 02, 2018
AWOKE THE MORNING OF MAY 10, 2017 TO FIND THE ENTIRE BACK LIFTGATE AND WINDOW EXPLODED OUTWARDS AND INWARDS OF OUR FORD EXPLORER. THE VEHICLE WAS PARKED IN FRONT OF OUR HOME, WE ARE RURAL, SO NO EVIDENCE OF SOMEONE PURPOSELY BREAKING IT. OUR SHERIFF IN CASCADE COUNTY, MONTANA, STATED IT APPEARS TO BE SOMETHING INTERNAL PROBABLY THE LIFT STRUTS EXPLODING. THIS SEEMS TO BE A PROBLEM AS STATED ON MANY ONLINE SITES, AND MANY FORD EXPLORERS HAVE THIS PROBLEM. THIS PARTICLAR MODEL VIN NUMBER DID NOT SHOW UP AS RECALLED, ALTHOUGH WE SIT HERE LOOKING AT THE DAMAGE CAUSED BY THIS PROBLEM. WE WOULD APPRECIATE SOMEONE LOOKING INTO THIS, AS IT COULD HAPPEN TO ANYONE AND PROVE TO BE VERY DANGEROUS IF THIS VEHICLE WERE BEING DRIVEN WHEN THIS EXPLOSION OCCURED. PLEASE CHECK INTO THIS ASAP.
May 10, 2017
THE BACK LIFT GATE HAS A CRACK. I HAVE NOTICED THIS ON PRACTICALLY EVERY OTHER EXPLOER OF THIS YEAR. I CONTACTED FORD SEVERAL YEARS AGO AND THEY SAID SINCE IT WAS A DEFECT THAT WAS NOT A DANGER THEY WOULD NOT RECALL OR REPAIR IT.
May 08, 2017
THE REAR PANEL OF MY 2003 EXPLORER CRACKED TODAY FOR NO REASON. NOT SURE IF THIS IS A SAFETY CONCERN. WHEN I "GOOGLED" THE PROBLEM, IT SEEMS THIS IS A COMMON PROBLEM THAT FORD ONCE ADDRESSED.
Jan 08, 2017
+ 327 more complaints for this component
POWER TRAIN
281 complaints
TRANSMISSION SHIFTS HARD AND CLUNKS, IS NOT SAFE TO DRIVE. THE ESTIMATE REPAIR IS AROUND $ 3,400. WILL NEVER BUY A FORD AGAIN.
May 09, 2017
TRUCK WAS RUNNING FINE. THEN ON SEVERAL OCCASIONS IT WOULD SLIP OUT OF GEAR WHILE I WAS COMING OFF OF OR ONTO EXIT RAMPS. SEEMED LIKE AS THE ENGINE DECELERATED IT WOULD SLIP INTO NEUTRAL. SOMETIMES IT WOULD EVENTUALLY FIND THE GEAR AND SOMETIMES I HAD TO COME TO A COMPLETE STOP, WHICH WAS REALLY SCARY SINCE I WAS IN TRAFFIC WHEN THIS HAPPENED. A SHORT TIME LATE (A MATTER OF WEEKS). I NOTICED IT WOULD NOT GO INTO GEAR WHEN THE TRUCK WAS COLD (AFTER SITTING OVERNIGHT. THIS HAS RAPIDLY PROGRESSED INTO ALMOST COMPLETE FAILURE. I CAN STILL GET THE TRUCK TO MOVE IF I SHIFT MANUALLY INTO L1 OR L2 BUT D DOES NOT WORK AT ALL. ADDITIONALLY I NOTICED THAT SOMETIMES MY O/D LIGHT WOULD BE BLINKING AND SOMETIME O/D WOULD GO COMPLETELY OFF AND THE TRUCK WOULD NOT SHIFT INTO HIGH GEAR. I FOUND IF I STOPPED, TURNED THE TRUCK OFF AND RESTARTED IT WOULD OFTEN FIX THE ISSUE. THIS IS NOT LONGER TRUE. I WILL BE TAKING THE TRUCK TO MY MECHANIC ON MONDAY. I LOOKED UP THE ISSUE AND SEE THAT THIS IS COMMON COMPLAINT WITH MANY EARLY 2000 FORD VEHICLES. SHAME THE COMPANY DOES NOT RECOGNIZE IT'S FAILURE AND STAND UP AND FIX IT. I DID NOT HAVE ANY ACCIDENT DUE TO THIS ISSUE BUT I COULD SEE IF THIS FAILURE OCCURRED AS SOMEONE WAS PULLING INTO TRAFFIC OR IN THE MIDDLE OF HEAVY TRAFFIC THAT THIS COULD DEFINITELY CAUSE A SERIOUS ACCIDENT.
Dec 03, 2016
WHILE DRIVING HOME FROM WORK THIS EVENING THE O/D OFF LIGHT BEGAN STEADILY BLINKING AND THE TRANSMISSION TOOK WAY TOO LONG TO SHIFT (RPM ALMOST RED LINE) AND WOULDN'T SHIFT INTO 5TH GEAR. I WAS DRIVING ON A CITY STREET AND FIRST NOTICED THE TRUCK NOT SHIFTING AND WITHIN 3 MINUTES OF DRIVING THE O/D OFF LIGHT BEGAN FLASHING. IF YOU TURN THE TRUCK OFF THEN BACK ON THE O/D OFF LIGHT TURNS OFF BUT THE TRUCK STILL WON'T SHIFT CORRECTLY AND THE LIGHT STARTS TO BLINK AGAIN. MY TRUCK ONLY HAS 133,000 MILES. I GOOGLED THIS PROBLEM AND DISCOVERED THAT THE VAST MAJORITY OF 2003 FORD EXPLORER OWNERS HAVE THIS SAME PROBLEM.
Feb 24, 2016
MY 2003 FORD EXPLORER XLS IS HAVING ISSUES WITH THE AUTOMATIC TRANSMISSION. WHEN I ACCELERATE FROM A STOPPED POSITION, THE TRANSMISSION STALLS, SLIPS AND DELAYS WHEN IT SHIFTS INTO THE NEXT GEAR. AS I SEARCHED FOR ISSUES WITH THE TRANSMISSION I FOUND 100'S OF COMPLAINTS REGARDING THIS MATTER. FROM WHAT I HAVE FOUND, THE TRANSMISSION IS A DESIGN FLAW
Nov 07, 2015
TRANSMISSION FAILURE, A COMMON OCCURRENCE IN THESE VEHICLES
Oct 02, 2015
+ 276 more complaints for this component
ENGINE AND ENGINE COOLING
63 complaints
TRANSMISSION LIGHT FLASHING AND I AM TOLD THE TRANSMISSION NEEDS TO BE REPLACED OR REBUILT. THIS TRANNY SHOULD BE MORE DURABLE, FORD IS BETTER THAN ALL THE COMPLAINTS I HAVE READ ONLINE ABOUT THIS SITUATION. *TR
Apr 02, 2012
FAULTY CYLINDER HEAD CAUSING A THROWN SPARK PLUG, AND A BROKEN COIL PACK. *TR
Jan 24, 2012
RATTLING NOISE IN 4.0 LITER-SOHC 2003 FORD EXPLORER XLT. DEALER REPLACED REAR TENSIONER. NOISE REMAINED. DIAGNOSIS SAID ENGINE NOISE IS COMING FROM REAR CASSETTE AND POSSIBLY FRONT ONE. ENGINE WOULD HAVE TO BE REMOVED AND TAKEN APART TO REPLACE TIMING CHAIN CASSETTES FOR @ $4K. THE CAR ONLY HAS 53,070 MILES ON IT. ONLINE SEARCH VERIFIES AN OBVIOUS ISSUE PATTERN AND COMPLAINTS TO AN INFERIOR QUALITY CASSETTE MATERIAL REQUIRING LABOR INTENSIVE ENGINE REMOVAL REPAIR. *TR
Dec 16, 2011
TOOK EXPLORER TO DEALERSHIP TO GET THE TRANSMISSION FLUID CHECKED AND GOT A CALL FROM THE DEALERSHIP THAT THE SPARK PLUG HAD BLOWN OUT OF THE ENGINE AND STRIPPED THE THREADS IN THE HEAD BUT NOT ON THE SPARK PLUG. *TR
Dec 02, 2011
TIMING CHAIN BROKE, WITH NO WARNING, BENT ALL THE VALVES AND WASN'T EVEN DRIVING IT. HAD JUST STARTED THE CAR IN THE GARAGE AND BACKED OUT OF DRIVEWAY WITH CAR IDLING VERY ROUGH. PULLED BACK IN DRIVEWAY AND OIL WAS POURING OUT UNDERNEATH, DUE TO CHAIN HAD BUSTED THE VALVE COVER. WELL HAD TO PULL THE MOTOR, REPLACED GUIDES, CASSETTES, AND TENSIONERS, WITH 2000.00 JUST IN PARTS ALONE. HAD CAR BACK FROM MECHANIC NOT EVEN 3 WEEKS AND ENGINE STARTED KNOCKING AS IF A ROD WAS KNOCKING. WENT BACK TO MECHANIC AND TENSIONERS WERE THE CAUSE OF TIMING-CHAIN "CLANK". APPARENTLY THEY (FORD) DESIGNED THESE TENSIONERS WITH "PLASTIC" GUIDES WHICH SHRED OFF INTO THE HYDRAULIC TENSIONER PICK UP TUBE THEREFORE CLOGGING UP THE HOLE FOR OIL TO GET TO CHAIN AND WILL CONTINUE TO DO SO UNLESS YOU GET UPDATED TENSIONERS DIRECTLY FROM FORD AT 100.00 EACH. THERE ARE 3 TIMING CHAINS AND MULTIPLE TENSIONERS AS WELL, WHICH CONTINUE TO GO OUT AFTER 30,000 MILES AND NEED REPLACING, WHICH MOST CAN BE REPLACED WITH MOTOR IN BUT SOME CANT THEREFORE I HAVE HAD MOTOR OUT TWICE NOW, AT 2500.00 EACH TIME. THERE WAS AN ONP TO OWNERS BUT FORD WOULD ONLY COVER COST UP TO 100,000 MILES AND ONLY IF OWNERS COMPLAINED!! OTHERWISE THEY WOULD NOT FIX!!! WELL THIS IS A BAD DESIGN ON FORDS PART WITH PLASTIC TENSIONERS TO GUIDE YOUR TIMING CHAIN!!! NOW THEY HAVE UPDATED WITH A TOUGHER NYLON "PLASTIC". BUT HAVE NOT RECALLED THE OLD ONES SO UNLESS YOU ORDER DEALER PARTS YOU RECEIVE THE OLD PARTS WHICH ARE NO GOOD AND WILL END UP MAKING YOU SPEND MORE MONEY AND FOR THE LAST 12MONTHS, I HAVE HAD MY CAR 3 WEEKS DUE TO CANT AFFORD THE ENORMOUS REPAIR BILL, WHICH FORD KNEW ABOUT ALL ALONG, BUT FAILED TO RECALL PLASTIC PARTS UNLESS SOMEONE COMPLAINED. ACCORDING TO MY RESEARCH IT HAS BEEN AN ONGOING PROBLEM SINCE THE 1996-2006 YEAR MODEL EXPLORES WITH 4.0 SOHC V-6 MOTORS. SOMETHING DEFINITELY NEEDS TO BE DONE!!! *TR
Dec 02, 2011
+ 58 more complaints for this component
AIR BAGS
49 complaints
The driver was driving down the expressway and her back tire blew out causing her vehicle to spiral out of control and the vehicle then flipped and started rolling downhill, the vehicle airbags did not deploy in the vehicle at all. The driver and her mother are in critical condition. Yes, the safety of others safety was put at risk. I did contact Ford Manufacturer on her behind of the airbags and they said there is nothing they can do for her with the vehicle being totaled out. But my main problem is why these airbags did not deploy. The vehicle is going to be inspected by her insurance company here in the next few days. There were no prior lamps, messages, or anything that would have indicated that the airbags were defective.
Jun 15, 2021
VEHICLE WAS IN MOTION, MOVING THROUGH AN INTERSECTION ON A CITY STREET AND INVOLVED IN AN ACCIDENT. NO AIR BAGS DEPLOYED AT ALL.
Feb 12, 2019
ALL SIDE AIRBAGS DEPLOYED WITHOUT ACCIDENT. DEPLOYMENT HAPPEND WHILE MY WIFE AND 4 YEAR OLD SON WAS IN THE VEHICLE DRIVING APPROXIMATELY 30-40 MILES PER HOUR DOWN A STRAIGHT ROAD IN LONG VALLEY NEW JERSEY. THIS ROAD IS SMOOTH, LEVEL AND FREE OF POT HOLES ETC. UNABLE TO SEE BECAUSE OF THE DOWNED AIRBAGS AND SMOKEY DUST LIKE MATERIAL FROM THE AIRBAGS SHE PULLED OFF THE ROAD AS BEST SHE COULD.
Feb 25, 2018
TL* THE CONTACT OWNED A 2003 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY ACCELERATED AND THE PASSENGER SIDE AIR BAG IMMEDIATELY DEPLOYED WITHOUT WARNING. THE CONTACT STATED THAT THE POWDERY DUST FROM THE DEPLOYED AIR BAG CLOUDED HIS VISION AND CAUSED THE VEHICLE TO REAR END THE PRECEDING VEHICLE. THE CRASH CAUSED A CHAIN REACTION THAT INVOLVED FOUR VEHICLES. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR CUTS AND PAINS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD, FROM WHERE IT WAS LATER PICKED RETRIEVED BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 73,700....UPDATED 02/22/17 *BF *CN
Jan 10, 2017
TL* THE CONTACT OWNED A 2003 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN RATE OF SPEED ON A HIGHWAY, THE CONTACT WAS INVOLVED IN A HEAD ON COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE OTHER VEHICLE ROLLED OVER AND THE CONTACT'S VEHICLE STOPPED AT THE MEDIAN. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A MILD CONCUSSION, A BRUISED STERNUM, BACK AND NECK PAINS. THE CONTACT RECEIVED MEDICAL TREATMENT. THE VEHICLE WAS TOWED TO A YARD AND DESTROYED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 319,000.
Aug 19, 2016
+ 44 more complaints for this component
SUSPENSION
49 complaints
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WHEEL DETACHED DUE TO THE CONTROL ARM BEING CORRODED. THE CONTACT CALLED ELDER FORD (777 JOHN R RD, TROY, MI 48083, (248) 825-8646) AND WAS ADVISED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE METAL OF THE UPPER CONTROL ARM WAS NOT A GOOD METAL; THEREFORE, THE CONTROL ARM WAS CORRODED THROUGH AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Nov 26, 2019
2003 FORD EXPLORER. CONSUMER WRITES IN REGARD TO MALFUNCTION TO COMPANY'S REAR WHEEL BEARING. *AS *TR
Oct 04, 2018
WE HAD PURCHASED THIS VEHICLE BOUT A YEAR AGO AND WHEN WE GOT IT WE WENT TO GET TIRES AND FRONT END ALIGNMENT AND THEY ENDED UP REPLACING UPPER ND LOWER BALL JOINTS, CONTROL ARM AND SWAY BAR ON PASSENGER SIDE.THIS WAS 6/20/2017. IT WASN'T MAKING ANY NOISE UNTIL 1/3/2018. I WAS GOING DOWN CITY STREET AND SOMETHING POPPED AND THEN IT STARTED ROARING. IF YOU PUT IN 4WD IT ROARS LOADER AND JERKS. 1/23/18 REPLACED DRIVERS SIDE WHEEL HUB AND BEARINGS. IT STILL ROARS WHILE ACCELERATING SPEED BUT NOT AS BAD IN 2WD BUT PUT IN 4WD ITS REAL LOUD AND JERKS YOU . I HAVE DONE RESEARCH ONLINE FOR THIS YEAR MODEL SPORT TRAC AND IT SEEMS LIKE THERE ARE SEVERAL COMPLAINTS ABOUT THIS SAME ISSUE. EVERYTIME GET ONE THING FIXED ON FRONT END SOMETHING ELSE HAPPENS TO IT. YOU CAN DRIVE IT BUT IF YOU GET OVER 10-15 MPH THE ROARING GETS WORSE AND IT LOCKED THE THE WHOLE WHEEL UP AND JERKED THE TRUCK TO THE SIDE OF THE ROAD
Jan 23, 2018
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT AND REAR WHEEL BEARINGS DETERIORATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE REAR DRIVER'S SIDE AND THE REAR PASSENGER'S SIDE WHEEL BEARINGS ON TWO OCCASIONS. THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT AND THE REAR OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Nov 28, 2014
ALTHOUGH THIS DEFECT DID NOT CAUSE AN ACCIDENT OR INJURY, THE POTENTIAL WAS THERE FOR SERIOUS DAMAGE TO THIS OR FOLLOWING VEHICLES. SPECIFICALLY, THE DEFECT WAS THE REAR STRUT/SPRING ASSEMBLIES I.E. BROKEN AND SHIFTED COIL SPRING. AS THIS PART SITS CLOSE TO THE FUEL TANK, THE PIECE OF SPRING THAT BROKE OFF COULD HAVE EASILY PUNCTURED THE FUEL TANK RESULTING IN POSSIBLE FIRE. IT COULD ALSO HAVE WEDGED AGAINST A BRAKE LINE, THUS CAUSING A BRAKE FAILURE AND/OR SUSPENSION FAILURE/MISALIGNMENT CAUSING LOSS OF CONTROL AND AN ACCIDENT. IN ADDITION, IF THE PIECE OF SPRING, WEIGHING ABOUT THREE (3) POUNDS HAD FALLEN OUT, IT COULD HAVE CAUSED SEVERE DAMAGE TO A FOLLOWING VEHICLE OR IT'S OPERATOR HAD IT BOUNCED UP AND PENETRATED A WINDSHIELD. THE REASON FOR THE LAPSE IN TIME IN MY REPORTING THIS CONDITION IS BECAUSE I THOUGHT PERHAPS IT WAS JUST A ONE TIME ISOLATED FAILURE TO MY VEHICLE. HOWEVER, IN TALKING TO OTHER FORD EXPLORER OWNERS, AS WELL AS SEVERAL AUTO REPAIR SHOPS, I HAVE LEARNED THAT THIS HAS BEEN A COMMON FAILURE ON SIMILAR VEHICLES. IF THIS WAS A SIMPLE REPAIR TO A COMPONENT THAT HAD LITTLE OR NO AFFECT ON THE VEHICLES PERFORMANCE OR DID NOT PRESENT A SAFETY CONDITION, I WOULD HAVE PROBABLY JUST WRITTEN IT OFF TO NORMAL MAINTENANCE AND REPAIR. HOWEVER, WITH MY KNOWLEDGE OF AUTOMOBILES, AND A CONDITION THAT COULD POTENTIALLY CAUSE DAMAGE AS WELL AS PERSONAL INJURY, AS WELL AS BEING A QUITE EXPENSIVE REPAIR, I FELT COMPELLED TO REPORT IT TO THE PROPER PEOPLE WHO PERHAPS HAVE A LARGER DATA BASE THAN I DO, AND TAKE ACTION AGAINST FORD MOTOR COMPANY TO MANDATE A RECALL OR REIMBURSEMENT TO THOSE FORD EXPLORER OWNERS WHO HAVE EXPERIENCED THE SAME FAILURE AS I HAVE. *TR
Mar 12, 2013
+ 44 more complaints for this component
VISIBILITY
47 complaints
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE HINGES ON THE REAR WINDSHIELD WERE LOOSE AND THE REAR WINDOW WAS NOT PROPERLY SECURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
May 23, 2016
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE GLASS AND THE WINDOW ON THE REAR LIFTGATE PANEL CRACKED. THE CONTACT STATED THAT THE DEALER REPLACED IT THREE TIMES, BUT THE FAILURE OCCURRED BECAUSE THE MATERIAL WAS NOT MADE TO EXPAND OR CONTRACT BASED ON THE WEATHER. THE FAILURE MILEAGE WAS UNAVAILABLE.
May 19, 2015
WHILE THE VEHICLE WAS PARKED IN FRONT OF MY HOUSE, THE REAR WINDOW EXPLODED AND I HAVE A CCTV VIDEO SHOWING IT WAS NOT SMASHED OUT. AFTER READING THAT THERE HAD BEEN A PREVIOUS RECALL ISSUED IN 2004, I CONTACTED FORD TO INQUIRE ABOUT THE RECALL STATUS. THEY INFORMED ME THAT THE PREVIOUS OWNER OF THE VEHICLE HAD ALREADY BROUGHT IT IN FOR THIS RECALL. AFTER THE RECALL REPAIRS TO PREVENT THE REAR WINDOW EXPLOSION, IT STILL EXPLODED LATER ON. *TR
Jan 08, 2015
BACK GLASS ON LIFT GATE EXPLODED. GLASS WENT EVERY WHERE. NO ONE WAS IN THE THANK GOODNESS.VEHICLE WAS JUST SITTING IN DRIVEWAY. IT JUST EXPLODED AND SHATTERED. THERE WAS NOTHING WRONG WITH THE GLASS. THE ONLY THING THERE WAS A CRACK ON LOWER PANEL THAT HAD BEEN THERE FOR ABOUT 3 YEARS. *TR
Jun 13, 2013
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE AIR CONDITIONER AND DEFROSTER WOULD NOT OPERATE WHEN ACTIVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT BOTH THE AIR CONDITIONING/HEATER SWITCH AND THE BLOWER MOTOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE 130,000.
Jun 12, 2013
+ 42 more complaints for this component
ELECTRICAL SYSTEM
46 complaints
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO A DITCH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT AND FOUR BYSTANDERS PUSHED THE VEHICLE INTO A RESIDENTIAL DRIVEWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,412.
Aug 02, 2017
I BOUGHT MY FORD EXP.SPORT TRAC IN 2005 WITH A FEW MILES ON IT. I SOON FOUND OUT THAT IT HAD A FEW PROBLEMS WITH IT'S INTERIOR LIGHTING. THEN IT WAS THE DOOR LOOKS, THEN IT WAS THE RADIO GOING ON AND OFF BY ITSELF. THEN THE WINDOWS WENT UP AND DOWN ON THERE OWN. NOW THE AC COMES ON AND OFF WHILE IN THE OFF POSITION. AS OF TODAY KNOW ONE KNOWS WHAT AS GOTTEN INTO MY TRUCK AND WHEN I ADJUST MY STEERING WHEEL DONE THE TURNING LIGHTS DONT WORK AND I HAVE EVEN RECEIVED A TICKET FOR IT.
Jun 28, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE IGNITED IN FLAMES WHILE PARKED IN THE DRIVEWAY. THE CONTACT DID NOT DISCLOSE HOW THE FIRE WAS EXTINGUISHED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Mar 11, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK OR LOCK THE DOORS. THE VEHICLE STALLED AND FAILED TO START. THE CONTACT MENTIONED THAT A CHIME SOUNDED AFTER THE FAILURES OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Nov 03, 2014
I WAS DRIVING ON A CURVE AND THE ENGINE SHUT OFF , I WAS ABLE TO STOP ,AND TURN THE CAR ON AGAIN, THAT WAS THE THIRD TIME THAT HAPPENED , THE OTHER TWO TIMES THE CAR WAS AT LOW SPEED , AROUND 30 MPH . *TR
Jul 21, 2014
+ 41 more complaints for this component
WHEELS
45 complaints
The contact owns a 2003 Ford Explorer. The contact stated that while driving at approximately 25-35 MPH around a curb, the driver thought that the tire was flat. The contact pulled off the road and noticed that three of the wheel studs on the driver’s side rear wheel had sheared off. The vehicle was towed to an independent mechanic and it was confirmed that the studs had sheared off and that there was also a fractured wheel stud on the passenger’s side rear wheel. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 115,000.
Oct 27, 2021
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 55 MPH, THE LUG NUTS BECAME DETACHED FROM THE REAR PASSENGER WHEEL, WHICH CAUSED THE VEHICLE TO SHAKE VIOLENTLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAITED FOR A TOW TRUCK. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MORE THAN ONE OCCASION AND INCLUDED ALL OF THE WHEELS. THE CONTACT PREVIOUSLY REPLACED THE LUG NUTS ON ALL OF THE WHEELS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000.
Jul 13, 2017
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR PASSENGER SIDE LUG NUTS SHEARED OFF THE WHEEL. THE CONTACT STATED THAT THE SAME FAILURE PREVIOUSLY OCCURRED TO THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LUG NUT WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 159,000.
Mar 19, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR WHEELS SHOOK AND DETACHED FROM THE VEHICLE. THE CONTACT REPLACED THE WHEEL BEARINGS, BUT THE FAILURE STILL OCCURRED. THE LUG NUTS WERE TIGHTENED TWICE BY THE DEALER, BUT THE LUG NUTS ON THE REAR WHEELS WERE STILL LOOSE. THE DEALER STATED THAT THEY DID NOT HAVE A REPAIR FOR THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 129,000.
Mar 19, 2015
THE MECHANIC CALLED IT A REAR COMPLETE STRUT ASSEMBLY PART OF THE SPRING BACK BY THE BACK WHEEL ON THE DRIVER SIDE IS BROKEN OFF *TR
Jan 10, 2015
+ 40 more complaints for this component
VEHICLE SPEED CONTROL
32 complaints
BOUGHT SUV IN DECEMBER OF 2012 AND EVERYTHING SEEMED TO WORK FINE. WITHIN THE NEXT FEW MONTHS THERE WERE SEVERAL TIMES THAT THE CRUISE WOULD NOT ENGAGE WITHOUT PUSHING IT ON & OFF SEVERAL TIMES. AFTER JUNE OF 2013 IT RARELY ENGAGED AT ALL AT ANY SPEED. NOW, SEPTEMBER 2014 IT WILL NOT ENGAGE AT ALL. AFRAID IT MIGHT CAUSE SHORT &/OR A FIRE UNDER THE HOOD. NOTICED RECALL IDENTIFIED THIS PROBLEM ON 2002 MODELS. THIS VEHICLE WAS ACTUALLY BUILT IN 2002, SO AM WONDERING IF THIS MIGHT BE ONE THAT GOT MISSED IN THE RECALL? OWN A 1994 F-250 THAT HAS BOTH 1993 AND 1994 PARTS ON IT. *TR
Sep 23, 2014
DRIVING ON I-26 AT 65 MPH. TOOK FOOT OFF GAS, CAR CONTINUED AT 65, DID NOT HAVE THE CRUISE CONTROL ON. I PRESSED BRAKE, CAR DIDN'T SLOW, PRESSED HARDER, STILL DIDN'T SLOW, MOVED GEARSHIFTER TO 1ST GEAR, COULD HEAR ENGINE REVVING, REALIZED GAS PEDDLE/ACCELERATOR WAS STUCK, TAPPED FOOT ON GAS PEDAL AND CAR FINALLY SLOWED. TOOK CAR TO FOUR SEASONS FORD IN HENDERSONVILLE, WAS TOLD THEY COULDN'T RECREATE THE PROBLEM BUT MAYBE THE CRUISE CONTROL CABLE SEEMED "POSSIBLY NOT QUITE SNAPPED IN PLACE". THEY SNAPPED IT BACK. HAVE NOT HAD ANOTHER PROBLEM BUT AM PARANOID ABOUT DRIVING THE CAR NOW. *TR
Jul 26, 2012
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE EXPERIENCED SUDDEN ACCELERATION WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND DEPRESSED THE ACCELERATOR PEDAL UNTIL THE VEHICLE DECELERATED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
Jul 25, 2012
I WAS DRIVING AT 60 MPH AND APPROACHING A RED LIGHT 1/4 MILE AHEAD I RELEASED PRESSURE ON THE ACCELERATOR BUT THE CAR MAINTAINED 60 MPH AND WOULD NOT SLOW DOWN, I APPLIED THE FOOT BRAKES BUT REALIZED THIS WAS NOT THE ANSWER, IT FELT LIKE THE CRUISE CONTROL WAS NOT RELEASING HOWEVER THE CRUISE CONTROL NOT BEING USED, I PLACED THE CAR IN NEUTRAL AND BRAKED TO A STOP THE ENGINE WAS RACING. I TAPPED THE ACCELERATOR WITH MY FOOT AND THE ACCELERATOR PEDAL RETRACTED , THE ENGINE SLOWED,I CONTINUE MY TRIP AND AFTER DRIVING A FEW MILES FOUND THAT THE ACCELERATOR WAS STUCK AGAIN,I SELECTED NEUTRAL AND TAPPED THE ACCELERATOR,THE ENGINE WENT BACK TO IDLE.I PULLED OVER AND LOOKED AT THE ACCELERATOR CABLE WHERE IT CONNECTS TO THE ACCELERATOR TO MAKE SURE THE ACCELERATOR WAS NOT CAUGHT ON THE CARPET, I OPENED THE HOOD TO CHECK THE ACCELERATOR CABLE WHICH WAS HIDDEN UNDER A LARGE PLASTIC SHROUD (COVER), I REMOVED THE SHROUD IN AND IMMEDIATELY DISCOVERED THE PROBLEM. A SMALL CHEAP SNAP AND LOCK FASTENER IN THE END OF THE CRUISE CONTROL CABLE HAD BROKEN ALLOWING THE STIFF CRUISE CONTROL CABLE CONNECTOR TO SLIP FROM ITS CONNECTOR AND RESTRICT OR LOCK THE RETARDING MOVEMENT OF THE ACCELERATOR CABLE, THE THROTTLE CABLE DOES NOT RETRACT AND THE ENGINE IS STUCK AT A HIGH RPM AND A NOVICE DRIVER WOULD NOT KNOW WHAT TO DO AND WOULD PROBABLY PANIC AND EVENTUALLY THE BRAKES WOULD FADE AND THE DRIVER CRASH. WHEN THE REMEDY IS TO 1) SHIFT TO NEUTRAL AND 2) TAP AND RELEASE THE ACCELERATOR QUICKLY WHICH BECAUSE THE CRUISE CABLE IS NOT ATTACHED OR ANCHORED AT IT'S END QUICKLY FREES THE ACCELERATOR CABLE IN MY OPINION THIS CRUISE CONTROL CONNECTOR AND WEAK METAL SPRING TYPE PUSH IN FASTENER IS TOO WEAK AND SUFFERS FROM METAL FATIGUE OVER TIME. I AM JUST GLAD MY WIFE WAS NOT DRIVING ALONE WHEN THIS HAPPENED. *TR
Sep 11, 2011
WHILE ACCELERATING TO MERGE INTO HIGHWAY, VEHICLE EXPERIENCED SUDDEN UNINTENDED ACCELERATION. MY SON HAD TO MANUALLY PULL UP ON THE GAS PEDAL ON THE FLOOR TO CORRECT THIS. WE WERE ABLE TO RECREATE IT AGAIN BY PRESSING DOWN HEAVILY ON THE GAS PEDAL - AND THIS TIME WE WERE READY TO MANUALLY PULL UP ON THE GAS PEDAL. WE VERIFIED THAT THE FLOOR MATS WERE NOT OBSTRUCTING THE GAS PEDAL IN ANY WAY. *TR
Mar 07, 2011
+ 27 more complaints for this component
UNKNOWN OR OTHER
30 complaints
Head lights are cloudy given poor visibility. Back hatch door has a crack.
Nov 02, 2021
WAS CLOSING BACK HATCH AND GLASS WINDOW LITERALLY EXPLODED! VEHICLE WAS PARKED IN MY YARD.
Dec 31, 2020
THE TRANSMISSION IS SHOT I CANT PUT IT IN GEAR AND ME AND MY HUSBAND WERE ALMOST KILLED BUT WERE ABLE TO PUT IT IN 2ND GEAR TO ROLL IT TO THE SHOP. THE 4WHEEL DRIVE GOT STUCK IN 4 WHEEL LOW AND WOULD NOT SHIFT AT ALL. WHEN WE TURNED THE CAR ON IT WOULD REV UP TO 5 BUT ONLY GO 2 MILES AN HOUR.
Dec 17, 2019
THIS SUV'S ARE GETTING HOT DURING THE TEXAS WEATHER, WHY ARE NOT INCLUDING A SOLAR FAN INSTALLED TO KEEP THE AIR CIRCULATING IN THE SUV, TECHNOLOGY IS CHANGING WHY ARE NOT ADDING THE SYSTEM ???
Aug 02, 2018
WHENEVER WE ARE DRIVING IN THE CAR, MY WIFE AND I GET DIZZINESS AND NAUSEA. MY WIFE AND DAUGHTER SAY THERE IS AN EGGY SMELL SOMETIMES. MOSTLY, NO ODOR BUT AN OVERWHELMING SENSE OF DIZZINESS ONLY WHEN WE ARE IN THAT CAR TO THE POINT WE AVOID DRIVING AS MUCH. THIS HAS BEEN ONGOING FOR YEARS. I THOUGHT IT WAS A SEAL ISSUE CREATING A WEIRD PRESSURE INSIDE THE CAR UNTIL IN MY RESEARCH FOR A SOLUTION I CAME ACROSS NEWS STORIES ON CARBON MONOXIDE IN OTHER FORD EXPLORERS.
Jan 23, 2018
+ 25 more complaints for this component
SERVICE BRAKES, HYDRAULIC
26 complaints
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE BEGAN TO EXPERIENCE A JERKING MOTION AND THE ABS INDICATOR ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED SENSORS, ABS SENSORS, AND ABS PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000. THE VIN WAS NOT AVAILABLE.
Jan 30, 2017
2003 FORD EXPLORER SPORTRAC, INTERMITTENTLY BRAKE PEDAL GOES TO FLOOR, PEDAL VIBRATES, UNABLE TO STOP. NO ACCIDENT YET BUT VERY SCARY SITUATION. SCHEDULED TO HAVE DEALER INSPECT ON 8/8/2011. THIS HAS HAPPENED SEVERAL TIMES. NO ERROR CODES ON VEHICLE DIAGNOSTICS. THIS COULD CAUSE A SERIOUS ACCIDENT!! *TT
Aug 05, 2011
I WAS DRIVING ON THE FREEWAY AT APPROXIMATELY 60 MPH. WHEN I DEPRESSED THE BRAKE, THE CAR ACCELERATED TO 70 MPH FIRST, THEN TO 80 MPH. I TRIED APPLYING THE EMERGENCY BRAKE, BUT IT DID NOT SLOW DOWN THE VEHICLE AT ALL. TO AVOID COLLIDING WITH THE VEHICLE IN FRONT OF ME, I FORCED THE TRANSMISSION GEAR INTO PARKING. THIS MOMENTARILY SLOWED DOWN THE VEHICLE, AND I TRIED TO MOVE IT INTO THE FAR RIGHT LANE OF THE FREEWAY. THEN SUDDENLY IT STARTED DRIVING IN REVERSE AT A VERY HIGH SPEED, CAUSING ME TO COLLIDE WITH AN ONCOMING TRUCK ON THE FREEWAY. UNABLE TO CONTROL THE CAR AND FEARING FOR MY LIFE, I TURNED THE IGNITION KEY, WHICH BROUGHT THE CAR TO A HALT. THE HIGH PATROL ARRIVED WITHIN ONLY A COUPLE OF MINUTES. WHEN ONE OF THE OFFICERS TURNED ON THE CAR SO AS TO DETERMINE WHAT THE PROBLEM WAS, THE CAR IMMEDIATELY ACCELERATED TO 80 MPH. HE TURNED OFF THE CAR AND DIRECTED EVERYONE TO STEP AWAY FROM THE CAR, CAUTIONING THAT THE CAR WAS DANGEROUS. TWO OFFICERS DISCONNECTED THE BATTERY AND SAID THAT THERE APPEARED TO BE A PROBLEM WITH THE ACCELERATOR. THEY THEN PUSHED THE CAR OFF THE FREEWAY TO THE NEAREST GAS STATION. FORTUNATELY, I DID NOT GET HURT. BUT THERE WAS SIGNIFICANT BODY DAMAGE TO MY CAR AND TO THE OTHER TRUCK WITH WHICH I COLLIDED. HOWEVER, THE DRIVER OF THAT TRUCK DROVE OFF, THUS I WAS UNABLE TO GET HIS INFORMATION. I HAD THE CAR IMMEDIATELY TOWED TO MY NEIGHBORHOOD FORD DEALERSHIP, WHICH DETERMINED THAT THE ACCELERATOR PEDAL WAS DEFECTIVE. WHEN I ADVISED THEM THAT THE EMERGENCY BRAKE HAD FAILED, I WAS TOLD THAT NOTHING WORKS WHEN THE ACCELERATOR PEDAL BREAKS. THIS IS A SERIOUS PROBLEM. THE CAR WAS OUT OF CONTROL ON THE FREEWAY, DRIVING IN REVERSE, AND IT COULD HAVE INJURED MANY PEOPLE AND CAUSED A LOT MORE DAMAGE. FORD REFUSES TO PAY FOR THE BODY REPAIR, AND IS CHARGING ME NEARLY $1,000 TO REPLACE THE ACCELERATOR PEDAL. I WOULD APPRECIATE YOUR INVESTIGATING THIS PROBLEM. I WOULD BE HAPPY TO PROVIDE A COPY OF THE LETTER THAT I SENT TO FORD. *TR
Jul 23, 2009
MY WIFE AND I PURCHASED A FORD EXPLORE SPORT 2003 NEW FROM THE DEALER; ON SEVERAL OCCASION WE HAD PROBLEMS WITH WHAT I THOUGHT WAS THE ABS BRAKE SYSTEM.THE VEHICLE WOULD CONTINUE TO GO FORWARD AFTER APPLYING BRAKES. THE FORD DEALERSHIP REPLACED BRAKE BOOSTER, MASTER CYLINDER AND IT STILL TODAY IT CONTINUE TO DO THE SAME THINGS SURGE FORWARD AFTER TWO VISIT TO THE DEALERSHIP WITH THIS PROBLEM. THERE RESPONSE WAS WE CAN'T FIND IT AND SENT US ON OUR WAY. NOW THE WARRANT IS GONE AND WE ARE STUCK WITH A VEHICLE THAT MAY OR MAYNOT STOP IN TRAFFIC WHICH PUTS OUR LIVES AND MAYBE SOMEONE ELSES LIFE AT RISE. WE REALLY DON'T WANT TO PURCHASE ANOTHER VEHICLE AT THIS TIME; SINCE FORD CAN'T FIX OR LOCATE THE PROBLEM. I PULL THE FORD UP TO ANOTHER VEHICLE OF MINE TO JUMP THE BATTERY AND IT WOULDN'T STOP AND CRASH INTO MY GRILL ;DESTROYED THE FRONT OF MY S10 CHEVY. HOWEVER THAT I CAN FIX. WE APPRECIATE ANY THING YOU CAN HELP US WITH. *TR
Feb 14, 2008
BRAKE ROTORS CORRODED TO THE POINT THAT THE FRONT SURFACE WAS FLAKING OFF. *TR
Jan 19, 2008
+ 21 more complaints for this component
STEERING
20 complaints
SHIFTER BROKEN INSIDE STEERING COLUMN. STOPPED AT A GAS STATION WHEN PUTTING INTO PARK IT BROKE. HAD TO KEEP MY FOOT ON BRAKE PADDLE FOR 2 HOURS UNTIL TWO TRUCK ARRIVED
Jul 09, 2019
I WAS DRIVING AT APPROX 55MPH AND THE STEERING COLUMN LOCKED UP AND I WAS UNABLE TO CONTROL THE VEHICLE, IT AUTOMIATCALLY PULLED TO THE LEFT AND CAUSING MY VECHICLE TO ROLL SEVERAL TIMES. (3-5 TIMES) VEHICLE IS NOW TOTALLED. I RECEIVED MEDICAL ATTENTION AT THE SCENE AND I'M UNDER OBSERVATION FOR THE NEXT 48 HOURS. I'M HIGHLY CONCERNED DUE TO THE LEVEL OF OTHER VEHICLES THAT ARE MY SAME MAKE AND MODEL THAT HAVE HAD THIS SAME ISSUE. PLEASE ADVISE ASAP. THANK YOU IN ADVANCE FOR YOUR HELP. *TR
Oct 19, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHO REPLACED THE INTERMEDIATE SHAFT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Apr 16, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE POWER STEERING FLUID LEAKED ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE POWER STEERING HIGH PRESSURE TUBE FRACTURED AS A RESULT OF RUST. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 73,300. UPDATED 5/27/14*CN
Apr 16, 2014
WENT TO PUT THE CAR IN PARK AND THE GEAR SHIFT DETACHED FROM THE STEERING WHEEL. KEY WAS STUCK IN THE IGNITION, UNABLE TO PUT THE CAR IN PARK. TOWED IT TO OUR HOUSE WHERE MY UNCLE WAS ABLE TO FIX IT. HAD TO REPLACE THE WHOLE STEERING COLUMN. THE PROBLEM WAS CAUSED BY A WEAK PIECE OF METAL IN THE ALLOY CONNECTING THE GEAR SHIFT TO THE STEERING COLUMN. *TR
Feb 07, 2013
+ 15 more complaints for this component
TIRES
19 complaints
CONTINENTAL CONTITRAC P235/70R16 DOT A308 46KW 311 NOTICED VIBRATION WHILE DRIVING, TIRE TREAD WAS SEPARATING; INSTALLED SPARE. HAD VIBRATION AGAIN A MONTH LATER. BOTH TIRES HAD TREAD SEPARATION. INSTALLED IN 2013; APPROX 20K MILES. REPLACED ALL 4 TIRES; HAVE OLD TIRES.
Feb 26, 2016
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT EQUIPPED WITH MICHELIN CROSS TERRAIN TIRES, SIZE: P235/70/R16. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE ALL FOUR TIRES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 35,000. UPDATED 2/24/15*CN UPDATED 03/02/15*JB
Dec 29, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER EQUIPPED WITH MICHELIN CROSS TERRAIN TIRES, SIZE: 235 R70/16 (NA). WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 35,000. THE CONSUMER STATED WHEN THE TIRE BLEW OUT, IT CAUSED HIM TO SWERVE OFF THE ROAD . THERE WAS NO ACCIDENT. UPDATED 03/03/15
Dec 11, 2014
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE VEHICLE HAS CONTINENTAL TIRES. THE CONTACT STATED THAT THE INSIDE OF BOTH FRONT TIRES ON HIS VEHICLE WERE SLICK. THE DEALER ROTATED THE TIRES, BUT CURRENTLY THE REAR TIRES ARE EXPERIENCING THE SAME FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE TIRE LINE AND SIZE WERE UNKNOWN. THE FAILURE MILEAGE WAS 61,000.
May 12, 2009
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE VEHICLE HAS BF GOODRICH TIRES, SIZE P245/65R17, RUGGED TRAIL T/A. THE REAR PASSENGER SIDE TIRE KEEPS LOSING AIR. THE DEALER REPLACED THE VALVE STEM, BUT THE FAILURE PERSISTS. THE TIRE IS FINE FOR TWO WEEKS AND THEN NEEDS TO BE INFLATED AGAIN. THE DOT NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 22,300.
Aug 06, 2008
+ 14 more complaints for this component
SEAT BELTS
16 complaints
THE PROBLEM THE SEAT BELTS DOES NOT HAVE ENOUGH TENSION TO RETRACT CONSEQUENTLY GETTING ON THE DOOR LOCK MECHANISM, CAUSING THE DOOR NOT TO LOCK, TO STAY OPEN UNSECURED ALSO DAMAGING THE SEAT BELT, IT DOES NO HAVE A WAY TO INCREASE THE TENSION WHICH IT SHOULD HAVE. IT DAMAGED MY DOOR SEAL, MY LOCK MECHANISM AND THE BELT TOO.
Aug 02, 2018
THE PROBLEM WITH SEAT BELTS DOES NOT HAVE ENOUGH TENSION TO RETRACT THE HARNESS CAUSING TO STAY BY THE DOOR AND NOT CLOSING GOOD, IT MEANS THE BELTS IT IS BY THE DOOR MECHANISM JAMMING THE LOCK AND NOT LOCKING PROPERLY ON DRIVER OR PASSENGER SIDE, I HAD THE DOOR OPEN WHILE I WAS DRIVING, ALSO DESTROYED MY DOOR SEAL TEARING UP, THE MANUFACTURE FORD DOES NOT WANT TO REPLACE IT FOR FREE SINCE IT IS A MANUFACTURE DEFECT, THEY WANT TO CHARGE FOR THE REPLACEMENT AND EVEN THE NEW ONES ARE NOT WORKING PROPERLY. I CHECK ALL THIS STUFF SINCE I WAS A FLEET MAINTENANCE MECHANIC, CAR INSPECTOR. GOVERNMENT NEEDS TO STEP IN AND FIX THE SAFETY HARNESS FOR GOOD TENSION. THIS HAPPENED WHEN I WAS DRIVING, ALSO PARKED THE DOOR DID NOT CLOSE PROPERLY DUE THE HARNESS DID NOT RETRACTED.
Nov 10, 2015
THE PROBLEM THE SEAT BELTS DOES NOT HAVE ENOUGH SPRING ACTION TO RETRACT CAUSING TO BE LAYING DOWN AND IT IS GETTING CAUGHT BY THE DOOR LOCK MECHANISM MESSING THE BELT PLUS CAUSING THE DOOR NOT TO LOCK PROPERLY, EITHER THE DRIVER OR THE PASSENGER SIDE. THE DOOR CAME UNLOCK SINCE THE HARNESS DID NOT RETRACT. IT NEEDS ATTENTION AND BEING REPLACE BY THE DEALER OR BEING RECALL TO MAKE SURE IT IS REPLACE. THE BELT IS GETTING DAMAGE.
Feb 26, 2015
THE PROBLEM WITH THE SEAT BELTS DOES NOT HAVE ENOUGH RETRACTION FORCE LIKE IT USED TO BE, THEY HANG OUT, DAMAGING THE DOOR LOCKING MECHANISM AND DOOR SEAL, DRIVER AND PASSENGER SIDE. IT HAS BEING A PROBLEM NOT RETRACING THE BELT LIKE IT SUPPOSE TO. *TR
Oct 22, 2014
THE PROBLEM WITH THE SEAT BELTS THAT IT DOES NOT RETRACT, IT SEEMS TO ME THAT SYSTEM WOULD NOT HOLD ANY TENSION TO BE SAFE ON THE ROAD AND BESIDE THAT IT DOES NOT RETRACT, IT TORN THE SEAL BECAUSE METAL HOOK WAS STILL STICKING OUT AND IT GOT CAUGHT ON THE DOOR CONSEQUENTLY TEARING THE SEAL, THEY ARE THE SAME WAY ON BOTH SIDE OF THE VEHICLE, DRIVER AND PASSENGER. I BROUGHT TO THE DEALER AND IT SEEMS LIKE THEY DON'T CARE TO REPLACE IT. *TR
May 25, 2012
+ 11 more complaints for this component
ENGINE
15 complaints
Hello my name is [XXX] just writing you cause my neighbors have program my vehicle meaning they hack my 2003 explore pretty much they want to take over my driving they trying to dominate me in this matter when in reality is not going to be possible that's why I come to your people's corporate plus they have invade my family privacy they have a gang organization watching me every where I go had few confrontation they just want me to confront them so they could put me in jail this is not going to happen i apologize for the inconvenience I told police regards this matter they didn't do nothing about it . INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Oct 17, 2021
ENGINE STOPS WHILE DRIVING (STALLS IN MOTION WHILE TURNING ON STREET AND HIGHWAY) RESTARTS WITHOUT PROBLEM, HAS HAPPENED TWICE NOW 30 DAYS APART.
Nov 05, 2018
EXHAST MANAFOLD HAS CRACK IN IT AND SCREWS CAME LOSE AND FELL OUT WIHICH CREATED FUMES IN CAR.
May 01, 2018
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 65 MPH, THE TEMPERATURE GAUGE INCREASED TO HIGH AND THE VEHICLE CAUGHT FIRE UNDER THE HOOD WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES DUE TO THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Dec 29, 2017
WHILE DRIVING THIS VEHICLE, THE SPARK PLUGS HAVE BLOWN OUT OF THE ENGINE SIX TIMES REQUIRING SIX DIFFERENT TOWS HOME. THE VEHICLE IS UNRELIABLE FOR ME (DISABLED, SINGLE MOM) WHO HAS TO TAKE MY DAUGHTER AND I TO DOCTORS APPOINTMENTS. I FEEL UNSAFE AND IT IS NOT SAFE FOR MY DAUGHTER, BUT I CAN'T AFFORD TO TRADE OR GET ANOTHER VEHICLE. I THINK FORD SHOULD COME GOOD FOR THIS DEFECT. *TR
Dec 12, 2016
+ 10 more complaints for this component
VISIBILITY,STRUCTURE
13 complaints
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN ATTEMPTING TO CLOSE THE REAR WINDOW, THE CONTACT NOTICED THAT THE REAR LIFTGATE WINDOW HINGES WERE CRACKING AND WERE TILTED ON ONE SIDE. THE CONTACT, A CERTIFIED MASTER TECHNICIAN, STATED THAT THE WINDOW NEEDED TO BE REPLACED. THE CONTACT CALLED FORT MILL FORD AT (866) 680-5276 (LOCATED AT 801 GOLD HILL RD, FORT MILL, SC 29708) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Jun 14, 2018
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING 50 MPH, A LOUD NOISE WAS HEARD WHEN THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS NOT AVAILABLE.
Jan 19, 2017
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN OPERATING THE VEHICLE, THE REAR HATCH DOOR AND THE REAR HATCH WINDOW BECAME UNSECURED AND OPENED DUE TO A CRACK NEAR THE REAR WINDOW WIPER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.
Sep 23, 2016
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING APPROXIMATELY 25 MPH, A NOISE EMERGED FROM THE REAR HATCH WINDOW. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE PIECE THAT HELD THE WINDOW IN PLACE WAS FRACTURED. THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE IN MARCH OF 2015. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 159,149.
Jul 20, 2016
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE LIFT GATE GLASS DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE) DUE TO THE VEHICLE BEING A TWO DOOR AND NOT A FOUR DOOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Aug 01, 2014
+ 8 more complaints for this component
FUEL SYSTEM, GASOLINE
13 complaints
I HAVE A BAD PROBLEM ( 2 ) TIMES WITH THE FUEL PUMP THE FIRST ONE WAS SPRAYING GAS OUT TOP EXTERIOR OF FUEL PUMP .MY HUSBAND WENT TO A WRECKING YARD AND PURCHASED A USED FUEL PUMP THAN 5 TO 6 MONTHS LATER DONE THE SAME THING SPRAYING OUT TOP EXTERIOR ELBOW OF FUEL PUMP. I USE MY TRUCK TO TAKE MY DAUGHTER BACK AND FORTH TO SCHOOL AND IT IS A VERY DANGEROUS CAUSE THE FUMES WERE REALLY BAD INSIDE OF CAB AND PLUS IF SOME ONE WAS TO THROW A CIGARETTE OR ANYTHING THAT COULD IGNITE THE LEAKING GAS . I THINK THAT THIS MATTER SHOULD BE FIXED CAUSE I KNOW THAT I AM NOT THE ONLY ONE THAT HAD OR HAS THIS PROBLEM AND NOT TO SAY ALL OF THE OTHER THINGS THAT ARE WRONG LIKE MY HIGH BEAMS NOT WORKING THE FRONT DOOR WINDOW IS VERY SLOW GOING UP AND DOWN AND THE BACK DOOR ( PASSENGER RIGHT SIDE ) BLOW MOTOR AND ECT. THE BIG ONE IS THE FUEL PUMP I FELL THAT THIS IS THE WORST AND IT SHOULD BE FIX BEFORE SOMEONE GETS BADLY HURT OR KILLED. *JB
Sep 03, 2013
MY 2003 FORD EXPLORER WAS IN THE SHOP FOR A FUEL SMELL AND DIAGNOSED WITH A FUEL TANK LEAK AROUND THE FUEL FILLER HOSE AT THE GAS TANK. THERE IS VISIBLE CRACKING ON THE PLASTIC SURROUNDING THE BASE OF THE FILLER NECK AS IT ATTACHES TO THE FUEL TANK WITH CONSTANT FUEL SEEPAGE. I CALLED THE CUSTOMER RELATIONSHIP CENTER AT FORD MOTOR COMPANY WITH THE HOPE THAT THEY WOULD BE CONCERNED ABOUT THIS SERIOUS ISSUE AND WAS GIVEN A CASE NUMBER AND ASKED TO TAKE MY VEHICLE INTO MY LOCAL FORD DEALER'S SERVICE DEPARTMENT FOR AN INSPECTION TO VERIFY THE PROBLEM. I LEFT MY VEHICLE WITH THEM FOR AN ENTIRE DAY AND WAS TOLD AT THE END OF THE DAY THAT THERE WOULD BE NO ASSISTANCE AVAILABLE FROM FORD AND THEREFORE NO WORK OR INSPECTION WAS PERFORMED BY THE SERVICE DEPARTMENT. THIS IS A CRITICAL FORD MOTOR COMPANY ENGINEERING PROBLEM AND WOULD HOPE THEY WOULD TAKE A SERIOUS INTEREST IN RESOLVING SUCH A HAZARDOUS ISSUE. *TR
Oct 18, 2011
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT ALSO STATED THAT SHE ATTEMPTED ON SEVERAL OCCASIONS TO START THE VEHICLE WHILE DEPRESSING THE ACCELERATOR PEDAL, BUT IT WOULD NOT START. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP, WHO DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE FUEL PUMP WAS REPLACED A TOTAL OF FOUR TIMES WITHIN THE PAST SIX MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,500 AND THE CURRENT MILEAGE WAS 82,600.
Aug 05, 2011
I HAVE A 2003 FORD EXPLORER AND RECENTLY THE CHECK FUEL CAP LIGHT WENT ON, I HAVE CHANGE THE CAP 3 TIMES, RESET THE COMPUTER, CHECK THE CHARCOAL CANISTER, THE FUEL LINES AND ALL THE RECOMMENDATIONS ON THE USERS MANUAL BUT NOTHING SEEMS TO WORK, NOW THE SERVICE ENGINE SOON LIGHT ALSO WENT ON, I CHECKED ONLINE AND THERE IS THOUSANDS OF PEOPLE WITH THE SAME PROBLEM... NO SOLUTION FROM THE DEALER OR ONLINE YET. *TR
Nov 20, 2010
1. FUEL GAUGE JUST STOP WORKING AFTER REFILLING THE VEHICLE. 2. THE FAILURE JUST HAPPENED AND NOW IT DOES NOT DETECT GAS IN THE ENGINE. 3. THE FAILURE HAPPENED SHORTLY AFTER GETTING A NON-RELATED ITEM FIXED ON FEBRUARY 27, 2010. *TR
Mar 02, 2010
+ 8 more complaints for this component
SEATS
10 complaints
The contact rented a 2003 Ford Explorer. The contact stated that while driving at an undisclosed speed with the seat warmer activated, after arriving at a Rest Stop and exiting the vehicle, the contact became aware that a blister had formed on the back of her left thigh. The contact attributed the blister to a burn sustained while using the driver's side seat warmer. No warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic, but instead was returned to the rental company. The manufacturer was not notified of the failure. The failure mileage was 43,253. The VIN was not available.
Sep 17, 2025
THE PROBLEM WITH THE FORWARD SEAT HEAD REST WRONG ANGLE CAUSING THE DRIVER TO GET STIFF NECK AND GET YOU REALLY TIRED DRIVING LONG DISTANCES, THERE IS NO WAY TO ADJUST BUT UP AND LOWER NOT ENOUGH TO CLEAR YOUR HEAD TO BE STRAIGHT AS PROPER POSTURE, I UNDERSTAND IT IS TO PREVENT NECK INJURIES, MY RECOMMENDATION TO HAVE AN ADJUSTABLE HEAD REST FWD AND AFT SIDE AND HIGHER TO ADJUST TO YOUR BODY PROPERLY. IT IS A BIG CONCERN SINCE LOTS OF PEOPLE GET ON THE ROAD AND THEY GET REALLY TIRED AND UNCOMFORTABLE DRIVING. *TR
Jul 21, 2012
MANUFACTURER LATENT DEFECT - DRIVER SEAT BASE FRAME TRACK BROKEN. *TR
Jul 28, 2011
2003 FORD EXPLORER'S DRIVER'S SEAT SHIFTED WHEN THE CONSUMER ACCELERATED OR DECELERATED QUICKLY. *TS THE SEAT WAS REPAIRED ONCE ALREADY. A LOCAL DEALERSHIP HAS LOOKED AT THE SEAT RECENTLY BUT INDICATED THAT THEY CANNOT GUARANTEE THE REPAIR. *NM
Dec 11, 2006
REF FORD TSB 05416 FEB 06 - FRONT PASSENGER SEAT IN 2003 EXPLORER BEGINS TO MAKE NOISE WHEN ACCELERATING, SLOWING OR GOING OVER BUMPS. DEALER HEARS PROBLEM, NO PARTS AVAILABLE, AGREE TO RETURN WHEN PARTS RECEIVED. MAR 06 - PARTS RECEIVED (RETAINER CLIPS) AND REPAIRS MADE PER TSB 05416 AUG 06 - SAME PROBLEM AGAIN, DEALER RECOMMENDS REPLACING SEAT TRACK FRAME. WILL NOT COVER UNDER TSB AND CLAIMS "BUMPER-TO-BUMPER" EXTENDED WARRANTY ALSO WILL NOT COVER. NOW IN CAT AND MOUSE GAME WITH FORD REGARDING THIS OBVIOUS MANUFACTURING DEFECT THAT IS POSSIBLY SAFETY RELATED AS WELL. *JB
Aug 28, 2006
+ 5 more complaints for this component
LATCHES/LOCKS/LINKAGES
10 complaints
HATCHBACK ON 2003 FORD EXPLORER CRACKED, AND NEEDED REPLACEMENT, THE TOTAL COST WAS $290.00. *TR
Feb 20, 2008
THE HINGES ON MY 2003 FORD EXPLORER BROKE WHILE OPENING THE LIFT GATE. I WANT TO THE DEALER TO HAVE FIXED. THEY CHARGED ME $323.55 TO REPLACE THE HINGES & STRUTS. LATER I FOUND OT THAT THERE WAS A RECALL FOR THIS EXACT ISSUE. I CONTACTED FORD AND THEY TOLD ME THAT EVEN THOUGH MY VEHICLE WAS BUILT DURING THE DATES LISTED IN THE RECALL IT WAS NOT BUILT AT A SPECIFIC PLANT. OF THE 955,000 VEHICLES COVERED UNDER THIS RECALL MY CAR (WHICH ACTUALLY HAD THE PROBLEM) WAS NOT COVERED. BELOW IS A COPY OF THE RECALL FROM YOUR OFFICE. I AM CERTAIN THAT I AM NOT THE ONLY OWNER FACING THIS ISSUE. FORD MOTORS NEEDS TO ACCEPT RESPONSIBILITY FOR DEFECTIVE PRODUCTS. I WOULD LIKE TO GO ON RECORD WITH THIS COMPLAINT STATING THAT THE RECALL BELOW BE AMENDED TO INCLUDE ALL 2003 FORD EXPLORERS REGARDLESS OF PLANT THAT BUILT IT. THE HINGES ARE BAD. FORD / EXPLORER 2002-2003 FORD / MOUNTAINEER 2002-2003 MANUFACTURER : FORD MOTOR COMPANY MFR'S REPORT DATE : SEP 09, 2004 NHTSA CAMPAIGN ID NUMBER : 04V442000 PE04045 NHTSA ACTION NUMBER: PE04045 COMPONENT: STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS POTENTIAL NUMBER OF UNITS AFFECTED : 955732 SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK. CONSEQUENCE: IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR. *TR
Feb 01, 2008
MY 2003 EXPLORER SUDDENLY DEVELOPED A CRACK ON THE BACK PANEL BENEATH THE REAR WINDOW. I AM CONCERNED THAT IF IT PROGRESSES THE GLASS WILL HAVE NO SUPPORT AND BREAK. I SPOKE WITH FORD AFTER LEARNING THAT THIS IS A COMMON PROBLEM WITH THESE SUV'S AND WAS TOLD IF I HAD NO WARRANTY THEY WOULD NOT COVER THE COST. *TR
Nov 19, 2007
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE'S BOTTOM REAR LIFTGATE HAS CRACKED. HE STATED THAT THERE IS A SAFETY RECALL ON THE HINGES FOR THE LIFTGATE. THE CONTACT BELIEVES THAT THE LIFTGATE FALLS REPEATEDLY AND CAUSED THE LIFTGATE WINDOW TO CRACK. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 64,370 AND FAILURE MILEAGE WAS 55,000.
May 16, 2007
WHILE DRIVING THE VEHICLE, THE HOOD RELEASED. FORTUNATELY, THE SAFETY LATCH PREVENTED THE HOOD FROM COMPLETELY RELEASING. THIS HAS OCCURRED SEVERAL TIMES SINCE. 2003 FORD EXPLORER. *JB
Mar 06, 2007
+ 5 more complaints for this component
SERVICE BRAKES
6 complaints
drivers side rear brake line developed a hole caused by the emergency brake cable rubbing against it causing all the brake fluid to leak & the brakes failed. Fortunately my husband was driving on our rural road & not out on the main highway. We have not been able to get it repaired yet.
Sep 14, 2021
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WITHIN A MONTH OF OWNING THE VEHICLE, AN INDEPENDENT MECHANIC STATED THAT THE BRAKE SYSTEM NEEDED SERVICING, INCLUDING THE ROTORS AND BRAKE PADS. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED AND HAD NOT ISSUED ANY BRAKE SYSTEM RECALLS; HOWEVER, THERE WERE TEN TSBS FOR THE BRAKE SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Aug 30, 2018
THE REAR AIR CONDITIONER LINE RUBBED AGAINST THE BRAKE LINE CAUSING BRAKE LINE FAILURE. THE RUPTURE OCCURRED DURING AN ATTEMPT TO SUDDENLY STOP. THERE WERE NO SIGNS OF RUST EITHER INSIDE OR OUTSIDE THE BRAKE LINE. THE FAILURE OCCURRED AT ABOUT 156,000 MILES ON THE VEHICLE. ODDLY ENOUGH, THE MECHANIC SPECIFICALLY NOTED THAT RUST WAS NOT A FACTOR IN THIS CASE AS IS COMMON ON MANY NEWER VEHICLES. I HAVE OWNED THE VEHICLE SINCE 3/7/2006. NO COLLISION WORK HAS BEEN PERFORMED ON THE VEHICLE SINCE TAKING OWNERSHIP.
Nov 13, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 34 MPH DOWN A MOUNTAIN, THE BRAKES WERE ENGAGED AND THE REAR END OF THE VEHICLE STARTED TO ABRUPTLY MOVE FROM SIDE TO SIDE. AS A RESULT, THE VEHICLE CRASHED INTO THE GUARD RAIL. THE DRIVER'S SIDE CURTAIN AIR BAG AND PASSENGER'S DASH BOARD AIR BAGS DEPLOYED. ALSO, THE CONTACT MENTIONED THAT AS THE PASSENGER'S SIDE AIR BAG DEPLOYED, FLAMES EMITTED OUT OF IT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED NECK AND BACK INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Sep 17, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE APPLIED THE BRAKES BUT THE PEDAL TRAVELED TO THE FLOOR BOARD AND VEHICLE DID NOT RESPOND. THE CONTACT THEN BEGAN TO RAPIDLY PUMP THE BRAKES UNTIL THE VEHICLE DECELERATED. THE CONTACT SUFFERED AN INJURED KNEE DUE TO THE PRESSURE SHE APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THE PISTONS HAD SHATTERED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 190,000.
Aug 01, 2013
+ 1 more complaint for this component
SUSPENSION,POWER TRAIN
6 complaints
OK WE WERE DRIVING PULLED OUT AND IT DID NOT SHIFT TO SECOND GEAR AND CARS WERE COMING UP AND HONKING HORN IT TAKES CAR A LONG TIME TO SWITCH TO 2ND GEAR AT LIGHT AND THIS IS VERY DANGEROUS CAN GET HIT. THE O/D LIGHT FLASHES CAUSING SERVICE ENGINE LIGHT TO COME ON. TRANSMISSION WAS SERVICED AND I WAS TOLD IT WAS A FORD ISSUE WITH THESE TRANSMISSION FORD WAS NOT SUCCESSFUL AT HELPING THEIR NEEDS TO BE A RECALL ON THESE TRANSMISSION THEY ARE VERY DANGEROUS AND THE CUSTOMER IS CONSTANTLY PAYING THE PRICE ON THESE VEHICLES. *TR
Mar 26, 2013
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT HEARD A LOUD WHINING SOUND COMING FROM THE REAR OF THE VEHICLE WHILE ACCELERATING AND DECELERATING. THE SERVICE MANAGER STATED THAT HE COULD NOT FIND ANYTHING IN HIS COMPUTER THAT WAS RELATED TO THE FAILURE. THERE ARE CURRENTLY TEN NHTSA SERVICE BULLETINS RELATED TO THE FAILURE. THE CURRENT MILEAGE WAS 76,000 AND FAILURE MILEAGE WAS 55,000. UPDATE 09/10/08 *CW THE CONSUMER WAS TOLD THE REAR AXLE MAY HAVE TO BE REPLACED. UPDATED 09/11/08. *JB
Jul 08, 2008
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 30 MPH, THE CONTACT HEARD A WHINING NOISE COMING FROM THE VEHICLE. THE NOISE BECOMES LOUDER AS THE VEHICLE TRAVELS FASTER. THE WHINING APPEARS TO BE COMING FROM THE REAR SUSPENSION. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 144,800. UPDATED 04/14/08. *LJ THE CONSUMER STATED THE TRANSMISSION WAS REPLACED AT NO CHARGE BY FORD AT 55,000 MILES DUE TO A DEFECT. THE 4-WHEEL DRIVE MAKES EXCESSIVE NOISE WHEN IN GEAR. UPDATED
Mar 27, 2008
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 25 MPH, THE REAR END OF THE VEHICLE SUDDENLY SLUMPED AND THE REAR DRIVER SIDE TIRE DETACHED FROM THE VEHICLE. THE WHEEL, BRAKE, ROTOR, LOWER CONTROL ARM, AND AXLE WERE DAMAGED. REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 01/09/08.*LJ THE DEALER REPLACED BRAKE PADS AND REAR END VIBRATING. UPDATED 12/12/07 *TR
Oct 03, 2007
MY 2003 FORD EXPLORER WAS SERVICED AT DICK EDWARDS FORD IN JUNCTION CITY , KS TO REPLACE A LEFT HAND REAR AXLE SHAFT SEAL ON THE 12TH OF FEBUARY 2007. VEHICLE WAS PICKED UP AT THE DEALERSHIP BY MY WIFE. ON THE 13TH OF FEBUARY SHE WAS DRIVING HOME FROM WORK (ABOUT 3-5 MILES) SHE CALLED ME ON HER CELL PHONE AND SAID SHE COULD HEAR NOISES, SMELLED SOMETHING BURNING AND THE REAR OF THE CAR WAS MOVING AROUND AND THE BRAKE PEDAL WAS LOW. I TOLD HER TO PROCEED HOME WITH CAUTION. WHEN SHE ARRIVED HOME I LOOKED AT THE VEHICLE, AND NOTED THE LH REAR WHEEL ASSEMBLY WAS AT A 30 DEG ANGLE. I CALLED DICK EDWARD FORD AND THEY INFORMED ME TO HAVE IT TOWED TO THE DEALERSHIP. TODAY THEY IMPLIED IT WAS A BEARING FAILURE. I LOOKED AT THE VEHICLE, SPOKE TO THE MECHANIC AND I NOTED IT WAS A REAR AXLE SHAFT RETENTION NUT MALFUNCTION. THE NUT HAD BACKED OUT ON THE AXLE TO THE POINT THAT THE ASSEMBLY WAS ABOUT DEPART FROM THE VEHICLE. THE MECHANIC WANTED TO BLAME THE AXLE BEARING, WHICH WAS DESTROYED. THIS NUT IF IMPROPERLY TORQUED, OR THE ASSEMBLY IS NOT INSTALLED PROPERLY PRIOR TO TORQUING THE NUT, THE NUT CAN BECOME LOOSE AND BACK OFF, ESPECIALLY SINCE IT IS RH THREAD, THERE IS NOT A COTTER PIN OR ANYTHING HOLDING THIS THING TOGETHER, ONLY A TORQUED NUT. THEY THEN TOLD ME THAT THEY WOULD NOT PAY FOR IT AS IT WAS A COINCIDENCE THIS HAPPENED. I REFUSE TO PAY. I HAVE PICTURES OF THE VEHICLE SETTING IN MY DRIVEWAY. I SHOULD HAVE TAKEN PICTURES AT THE DEALERSHIP WHEN IT WAS TAKEN APART. IF MY LOVED ONE HAD BEEN ON THE INTERSTATE DOING 70 MPH THIS WOULD HAVE PROBABLY HAVE ALLOWED THE WHEEL ASSEMBLY TO DEPART FROM THE VEHICLE RESULTING IN A CATASTROPHIC ACCIDENT. AND POSSIBLE DEATH TO HER AS WELL AS OTHERS. HOW MANY OTHER VEHICLES OUT THERE WITH THE SAME POOR ENGINEERING DESIGN ? *JB
Feb 14, 2007
+ 1 more complaint for this component
EQUIPMENT
6 complaints
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE A/C HEATER BLEND DOOR ACTUATOR. IN ADDITION, THE A/C FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE BLEND DOOR ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 110,000. UPDATED 03/07/13*LJ UPDATED 03/11/2013 *JS
Jan 24, 2013
THE CONSUMER COMPLAINED OF NOISE COMING FROM THE AIR CONDITIONER. *NM *TC *JB
Jan 23, 2005
WHILE DRIVING/IDLING HEAT WOULD BE COMING OUT OF THE AIR CONDITIONER (A/C) VENTS ON THE DRIVER'S SIDE. THIS PROBLEM CAUSED THIRD DEGREE BURNS TO THE CONSUMER'S RIGHT LEG. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Jun 30, 2004
I HAVE HAD MY EXPLORER SINCE MAY 27. IT HAD 11 MILES ON IT WHEN I BOUGHT IT. THE FIRST TIME IT WOULD NOT START IT HAD 300 MILES ON IT. EVENTUALLY I DID GET IT STARTED, BROUGHT IT TO FORD AND THEY COULD NOT FIND A PROBLEM. THE 2ND TIME THE SAME THING HAPPENED I HAD 2300 MILES ON IT. I HAD IT TOWED TO FORD. WHEN IT GOT TO FORD IT STARTED AND THEY COULD NOT FIND A PROBLEM. THIS HAPPENED AGAIN AT 2500 MILES AND 2700 MILES. FORD STILL HAS IT NOW. THEY HAVE HAD IT FOR A WEEK AND STILL DO NOT KNOW WHAT IS WRONG WITH IT. THE PROBLEM OCCURRED ON JUNE 5, JULY 8, JULY 25 AND AUGUST 21. SO FAR ALL WORK HAS BEEN WARRANTY BUT I HAVE BEEN WITHOUT MY VEHICLE 21 DAYS IN THE 3 MONTHS I HAVE OWNED IT.
Jan 15, 2004
THE REMOTE DOOR AUTO LOCK DOES NOT ALWAYS WORK WHEN REMOTE PUSHED. THIS HAPPENS VERY OFTEN AND WITH BOTH REMOTES. WHEN THIS PROBLEM EXISTS, THE RADIO GETS CRACKLY TOO. BEEN TO FORD IN PLYMOUTH, MN BUT CAN'T FIND PROBLEM. IF I SHOULD NEED TO USE IN AN EMERGENCY, THIS COULD BE A MAJOR PROBLEM. *LA
Jan 04, 2004
+ 1 more complaint for this component
EXTERIOR LIGHTING
6 complaints
2003 FORD EXPLORER XLT. CONSUMER WANTS TO KNOW IF HIS VEHICLE IS INCLUDED IN RECALL # 11V352000 *TGW
Jul 26, 2011
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THE BRAKE LIGHTS WOULD NOT SHUT OFF OR WOULD SPORADICALLY FLICKER ON AND OFF WHILE THE VEHICLE WAS TURNED OFF. THE MANUFACTURER ADVISED THEY HAD NOT RECEIVED ANY COMPLAINTS CONCERNING THE FAILURE AND THERE WERE NO RECALLS. THE VEHICLE HAD NOT YET BEEN TAKEN TO THE DEALER FOR REPAIRS OR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGES WERE 161,000.
May 14, 2010
NOTICED THE OTHER DAY THE BRAKE LIGHT WERE STUCK "ON" AFTER EXITING THE VEHICLE AND ONLY AFTER TAPPING THEM A FEW TIMES DID THEY TURN OFF. THE ONLY PLACE TO GET A REPLACEMENT BRAKE ON / OFF SWITCH IS VIA THE DEALER FOR APPROX $95.00, INSTALLATION EXTRA. HE TOLD ME HE SELLS ALOT OF THESE FOR EXPLORERS, MAYBE IT NEEDS TO GO ON THE "RECALL LIST". IT POTENTIALLY WILL CAUSE AN ACCIDENT IF THEY WERE TO STAY ON AND THEN HAVE A NEED TO STOP QUICKLY THE PERSON BEHIND YOU WOULD NOT SEE BRAKE LIGHTS COME ON AND REAREND YOUR VEHICLE. *TR
Jan 24, 2008
ABOUT 8 - 10 MONTHS AGO WE STARTED HAVING TROUBLE WITH THE SPEED CONTROL SHUTTING OFF. WE ALSO NOTICED THAT THE BRAKE LIGHTS WERE ON SOMETIMES WHEN THE VEHICLE WAS PARKED. FINALLY, DEC 31ST, WE DISCOVERED THAT THE BATTERY HAD BEEN FULLY DISCHARGED OVERNIGHT BECAUSE THE BRAKE LIGHTS HAD COME ON. THE PART RESPONSIBLE WAS THE BRAKE LIGHT SWITCH, WHICH COST $118.00 PARTS AND LABOR. THE EXACT SAME PROBLEM RESULTED IN RECALL NHTSA 04V106000 ON THE 2003 FORD TAURUS. OUR VEHICLE IS A 2003 FORD EXPLORER.*CN
Jan 04, 2008
WHY HAVE SOME CAR MANUFACTURERS REPLACED YELLOW REAR TURN SIGNALS WITH RED ONES. THESE LIGHTS ARE VERY HARD TO DISCERN DIRECTLY ABOVE BRAKE LIGHTS. THIS EVEN OCCURS BETWEEN MODELS OF THE SAME MAKE. I HAVE SPOKE WITH MANY PEOPLE ABOUT THIS AND THEY HAVE NOTICED THE SAME THING. WE CANNOT FIGURE OUT HOW THIS WAS ALLOWED TO HAPPEN. ALL VEHICLES SHOULD HAVE TO HAVE THE SAME LIGHTING, PERIOD. THANK YOU.
Aug 23, 2005
+ 1 more complaint for this component
VISIBILITY/WIPER
5 complaints
I HAD JUST PUT A BAG OF GROCERIES IN THE BACK, WAS CLOSING THE REAR GLASS HATCH WHEN IT EXPLODED ABOUT 1/3 OF THE WAY DOWN. VERY LOUD NOISE, AND TINY GLASS PIECES SHATTERED ACROSS 3 PARKING SPOTS, INTO AND ALL AROUND OUR VEHICLE, INCLUDING THE GROCERIES WHICH I DISCARDED. THIS CAR IS NOT INCLUDED IN THE RECALL.
May 20, 2016
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE REAR LIFT GATE SPONTANEOUSLY EXPLODED, LEAVING GLASS INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE FAILURE MILEAGE WAS 185,000.
Apr 21, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE REAR HATCH BACK WINDOW PIN BECAME FRACTURED AND CAUSED THE SPRING AND THE WINDOW TO SEPARATE FROM THE FRAME. THE DEALER PREVIOUSLY REPLACED THE HATCH BACK PIN HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 145,000.
Feb 05, 2014
AS I WAS DRIVING THE SUN VISOR DROPPED, AND STARTED TO DANGLE AND SWING TOWARDS MY FACE. IT STARTLED ME AND I SWERVED THE CAR A LITTLE, TRIED TO DODGE THE VISOR FROM HITTING ME IN THE FACE/HEAD, AND THEN PULLED INTO A PARKING AREA. I NOTICED THE SUN VISOR HINGE HAD CRACKED AND THE WIRING CAME LOOSE. I TOOK IT TO THE FORD DEALER QUICK LANE AND THEY STATED IT WOULD COST ME BETWEEN $120-$250 DEPENDING ON THE COLOR AND IT WOULD NEED TO BE REWIRED DURING INSTALLATION. THIS COULD CAUSE SOMEONE TO HAVE AN ACCIDENT OR INJURY, AND THERE IS NO REASON THIS PART SHOULD OF BROKEN LIKE THIS. *TR
Feb 02, 2013
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 -10 MPH OVER A ROAD BUMP, THE HATCH BACK WINDOW DETACHED AND FELL FROM THE VEHICLE WITHOUT WARNING. THE CONTACT PULLED OVER AND SAW THAT THE HINGES TO THE REAR WINDOW WERE SEVERELY RUSTED, CAUSING THE WINDOW TO DETACH. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS LATER CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS TOO DANGEROUS TO DRIVE AND SHOULD NOT HAVE PASSED STATE INSPECTION. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. THE CURRENT MILEAGE WAS APPROXIMATELY 148,000.
Dec 28, 2012
POWER TRAIN,ENGINE
5 complaints
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING ON AN INCLINE AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE AND THE OVERDRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SOLENOID PACK AND THE OXYGEN SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT THE CHECK TRANSMISSION AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Jan 19, 2016
MY SON PURCHASED THIS EXPLORER BRAND NEW AND I BOUGHT IT FROM HIM FOUR YEARS AGO AND I LOVE THIS AS IT IS THE BEST DESIGN IN THE SUV'S, AND I CAN NOT AFFORD A NEW VEHICLE AS I AM NO YOUNG GAL ANY MORE. WE HAVE MAINTAINED IT FAITHFULLY AND HAVE HAD NO SERIOUS PROBLEMS WITH IT AND IS AT 145000. I WAS DRIVING TO WORK GOING 55 MPH AND THE O/D LIGHT COMES ON AND I PUSH THE BUTTON AND IT WOULD NOT GO OFF. I PULLED OVER AND TRIED THE BUTTON A FEW TIMES-NOTHING. I SHUT IT OFF, TURNED IT BACK ON-NO LIGHT WAS ON-PROCEEDED DOWN THE HIGHWAY AND THE LIGHT TURNS BACK ON AND IT WILL NOT SHIFT AND IS STRAINING SHIFT. I TOOK IT IN TO JIFFY LUBE TO GO AHEAD AND GET ANOTHER OIL CHANGE AND LET THEM CHECK THE TRANSMISSION FLUID AND THEY SAID THAT THEY COULD NOT ACCESS IT TO CHECK THE FLUID-THEY SUGGESTED A TRANSMISSION FLUSH AT $200-WHY CAN'T THEY ACCESS IT? WOULDN'T A DIP STICK SAVE A LOT OF TROUBLE? AS I LOOK AT ALL THE COMPLAINTS ABOUT THE TRANSMISSION TROUBLES IN THE EXPLORERS, I AM VERY SHOCKED. PLEASE CAN YOU HELP ME OUT HERE AS I CANNOT AFFORD HIGH MAINTENANCE BILLS THAT WOULD BE CHARGED THROUGH A DEALER. JUST TELL ME IF THERE IS A SIMPLE SOLUTION TO FIXING IT SO THAT MY BROTHER MAY REPAIR IT AND GET IT BACK ON THE ROAD. ONE RESPONSE IS AS SUCH: AFTER TALKING TO 2 FORD REPS TODAY, AND TURNED DOWN FLAT FOR HELP, I HAVE DECIDE ITS NOW A QUEST.... FORD STATED THEY DIDN'T HAVE ENOUGH COMPLAINTS FOR THE NHTSA TO OPEN UP AN INVESTIGATION TO POSSIBLY ORDER A RECALL...... SOOOO, FOR ALL THOSE THAT HAVE ISSUES, CALL FORD AND ALSO MAKE A COMPLAINT ON THE NHTSA SITE WWW.NHTSA.GOV OR CALL THEM AT 1-800-424-9393. MY FAMILY IS A FORD FAMILY AND WE CURRENTLY HAVE 5 FORDS IN OUR HOUSEHOLD, A MUSTANG, FORD F150, FORD FOCUS, EXPEDITION, AND THE EXPLORER THAT IS HAVING ISSUES. THIS ISN'T INCLUDING EXTENDED FAMILY. FORD IS ABOUT TO LOSE FUTURE BUSINESS.... *TR
Jun 22, 2014
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT WAS DRIVING WITH THE VEHICLE SPEED CONTROL ENGAGED AT 68 MPH WHEN THE FAILURE OCCURRED. THE VEHICLE BEGAN TO DECELERATE AND SOME SMOKE WAS PRESENT UNDERNEATH THE VEHICLE. WHEN THE CONTACT OPENED THE HOOD THERE WAS NO EVIDENCE OF SMOKE IN THE ENGINE AREA. THE CONTACT WAS CONCERNED ABOUT THE HOUSING UNIT BEING CRACKED OTHER THAN FOR BEING DEFECTIVE, COLD TEMPERATURE OR HIGH HEAT THAT COMES IN CONTACT WITH IT. THE HOUSING UNIT SHOULD NEVER SPLIT APART. THE THERMOSTAT HOUSING UNIT WAS LEAKING. THE OVER DRIVE WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT WAS FORCED TO DRIVE THE VEHICLE ONTO THE EMERGENCY LANE. THE VEHICLE WOULD DRIVE FORWARD OR IN REVERSE AND IT ALSO FAILED TO FUNCTION IN FIRST GEAR. THE VEHICLE WOULD ONLY MOVE FORWARD IN SECOND GEAR. THE CONTACT WAS ABLE TO CONTINUE DRIVING FIVE MILES IN SECOND GEAR TO HIS RESIDENCE AT 35 MPH. AFTER THE FAILURE OCCURRED THE CONTACT ALSO ADDED ANTI FREEZE TO THE VEHICLE. THE TRANSMISSION ALSO FAILED SHORTLY AFTER THE FAILURE OCCURRED AND HE WAS UNABLE TO DRIVE IN REVERSE GEAR. THE MECHANIC STATED THAT THE BANDS IN THE TRANSMISSION MAY HAVE CAUSED THE FAILURE TO OCCUR. A LOCAL MECHANIC REPLACED THE THERMOSTAT HOUSING UNIT WHICH HAS THREE HOSES ATTACHED TO IT. FORD WAS CURRENTLY CHECKING THE TRANSMISSION TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 96,600. THE CURRENT MILEAGE WAS 96,620.
Mar 18, 2014
WHILE DRIVING MY VEHICLE ON SUNDAY, WHILE DRIVING MY VEHICLE STALLED IN THE ROAD. THE TRUCK FELT AS IF IT WAS TRYING TO PULL A HILL. THIS WAS VERY SCAREY FOR ME AND MY CHILDREN BECAUSE IF SOMEONE WAS COMING BEHIND US OR IF I WAS TURNING INTO THE FLOW OF TRAFFIC THIS COULD HAVE BEEN A TERRIBLE ACCIDENT. AFTERWARDS THE VEHICLE COULDN'T GO OVER 30 MPH WITHOUT SHIFTING OUT. THIS IS VERY DANGEROUS AND FORD SHOULD RECALL THIS IMMEDIATELY BEFORE SOMEONE IS KILLED. *TR
May 08, 2013
I WAS BACKING UP TO THE GARAGE TO UNLOAD THE STUFF IN THE BACK AND THE CAR MADE A LOUD WHINNING NOISE AND TOOK OFF FAST..I COULDN'T STOP THE TRUCK.. *TR
Oct 16, 2012
STRUCTURE,LATCHES/LOCKS/LINKAGES
5 complaints
THE TAILGATE CRACKS DOWN THE CENTER. *TR
Jun 10, 2011
IN TRYING TO DETERMINE WHERE A NEW RATTLE WAS COMING I HEARD ON THE WAY HOME, I NOTICED THE REAR GATE GLASS HINGE HAD BROKEN OR BECAME DISLODGED. WHEN TRYING TO SECURE IT TO TAKE IT TO THE DEALERSHIP FOR REPAIR, THE GLASS SLIPPED AND CUT DEEP GASHES INTO THE BODY. I HAD JUST RETURNED HOME AND HAD IT FALLEN OFF ON THE HIGHWAY IT GOOD HAVE CAUSED AN ACCIDENT. THE DEALERSHIP ATTRIBUTED IT TO WEAR AND TEAR EVEN THOUGH I HAD PREVIOUSLY ONLY OPENED THE GLASS LIFT GATE TWICE DURING THE LIFE OF THE CAR. I WAS CHARGED A FEE JUST TO REPLACE THE HINGE. I DID NOT GET HE BODY WORK REPAIRED. THERE WERE RECALLS FOR THIS PROBLEM ON OTHER EXPLORER'S MADE DURING THE SAME PERIOD MINE WAS MADE, BUT I WAS TOLD MY VIN WAS NOT INVOLVED IN THE RECALL. (FORD RECALL NO. 04S20 AND A CAMPAIGN NUMBER 04V442000 AND SAFETY REPORT #10266375 AND #10266836). *TR
Oct 06, 2010
I OWN A 2003 FORD EXPLORER AND WAS CLOSING THE WINDOW OF THE BACK HATCH WHEN THE REAR LIFT GATE HINGE FAILED AND BROKE AND THE WINDOW BECAME DISLODGED AND HIT ME IN THE HEAD. MY SON WAS STANDING NEXT TO ME AND THANKFULLY THE WINDOW DIDN'T FALL OUT COMPLETELY AND LAND ON HIM! I HAVE CONTACTED FORD AND THEY SAID THAT ALTHOUGH THERE WAS A RECALL FOR THIS VERY SAME PROBLEM, YOUR AGENCY DID NOT IDENTIFY MY VEHICLE AS BEING AFFECTED AND THEY WILL NOT REPAIR IT AT THEIR COST. AGAIN, THEY SAID IT WAS BECAUSE YOUR AGENCY DID NOT IDENTIFY MY VEHICLE AS BEING AFFECTED BY THIS DEFECT. AT THE PRESENT TIME, THE WINDOW IS HANGING BY THE STRUTS AND THE LEFT HINGE. FURTHER, I HAVE GONE ONLINE AND SEEN THAT MANY OTHER PEOPLE HAVE HAD THIS VERY SAME PROBLEM AND IT WAS NOT COVERED BY FORD'S RECALL. THIS IS A MAJOR SAFETY ISSUE AS THAT WINDOW COULD HAVE FALLEN OUT AND LANDED ON MY SON! THANKFULLY, I WAS NOT SERIOUSLY INJURED. I CAN'T BELIEVE THAT THIS HAS NOT BEEN RECALLED MORE EXTENSIVELY. I THINK IT IS REASONABLE TO EXPECT THAT A WINDOW OR A DOOR IS NOT GOING TO FALL OFF A HINGE AND POTENTIALLY CAUSE A SERIOUS INJURY. SAFETY IS A REASONABLE EXPECTATION! *TR
Mar 10, 2010
I HAVE A 2003 EDDIE BAUER FORD EXPLORER. LAST NIGHT, WHEN MY SON WAS ATTEMPTING TO CLOSE THE REAR LIFT GATE GLASS DOOR, THE HINGE ON THE PASSENGER SIDE BROKE OFF. THE GLASS LIFTGATE IS PRESENTLY BEING HELD UP BY THE OTHER HINGE AND IT WON'T BE LONG BEFORE THAT ONE BREAKS ALSO. I SPOKE WITH AN ANDREA AT FORD 1-800-392-3673 AND SHE BASICALLY TOLD ME THAT I WAS OUT OF LUCK, THAT I WOULD HAVE TO PAY FOR THE REPAIRS BECAUSE MY VEHICLE WAS NOT INCLUDED IN THE RECALL. I DON'T UNDERSTAND WHY, I TOLD HER THE DESCRIPTION OF MY VEHICLE. I HAVE A FRIEND WHO OWNS A FORD EXPLORER AND HE HAD THE SAME PROBLEM, AND SINCE HIS WAS INCLUDED IN THE RECALL, HE DIDN'T ENCOUNTER ANY PROBLEMS IN HAVING IT REPAIRED. YOU WONDER WHY SO MANY PEOPLE BUY JAPANESE CARS AND TRUCKS. HERE IS ONE OF MANY REASONS. FORD MOTOR COMPANY IS OBVIOUSLY ATTEMPTING TO SAVE MONEY AT THE EXPENSE OF OUR SAFETY. *TR
Jan 08, 2009
JULY OF 2007 THE REAR WINDOW ON OUR 2003 FORD EXPLORER XLT HAD BROKEN AT ONE OF THE HINGES AND THE WINDOW SAGGED. AFTER RESEARCHING ON THE INTERNET WE FOUND OUT THERE WAS A RECALL, (04V44200). WE THEN CONTACTED FORD AND THEY AGREED TO FIX THE PROBLEM AT NO CHARGE. NOW 10 MONTHS LATER WHILE THE AUTO WAS PARKED IN OUR DRIVEWAY THE WINDOW SHATTERED WITH NO ONE AROUND. THERE WAS A NEIGHBOR WORKING IN THE YARD WHO WITNESSED THIS HAPPEN. GLASS WAS BOTH INSIDE THE VEHICLE AND OUTSIDE THE VEHICLE. AFTER A WEEK OF PHONE CALLS WITH NO LUCK, I WAS FINALLY IN TOUCH WITH A ONE OF THE PARTS GUYS AT FORD WHO SAID THIS IS AN ONGOING PROBLEM THAT HE WAS AWARE OF. HE EVEN STATED THAT THEY ONLY REPLACED THE HINGES AND NOT THE GLASS WHICH IS KNOWN TO SHATTER. AFTER SEVERAL PHONE CALLS, WE WERE NOTIFIED THAT THE RECALL WAS ONLY ON THE HINGES (EVEN THOUGH THEY KNOW THE GLASS IS DEFECTIVE AS WELL) AND THEY WOULD NOT HELP US OUT. WELL IM NOT PAYING $1,600 OUT OF MY POCKET FOR ANOTHER PRODUCT THAT FORD KNOWS HAS A PROBLEM AND DOESN'T BACK UP THERE WARRANTIES. *TR
Jun 24, 2008
POWER TRAIN,WHEELS
5 complaints
2003 FORD EXPLORER XLS 4X4, FRONT AND REAR HUB BEARINGS GOING OUT ON A VEHICLE ESPECIALLY THE FRONT HUB BEARINGS. THE LEFT FRONT HUB BEARING WENT BAD AND LUCKILY WE WAS NOT GOING DOWN THE HIGHWAY AT 55 MPH OR HIGHER, WE WAS ONLY GOING ABOUT 25-30 MPH. THE LEFT FRONT HUB BEARING FROZE UP AND WE DID A "U" TURN AND NO ONE WAS HURT. I HAD IT TOWED TO A SERVICE SHOP AND THEY TOLD ME WHAT THE PROBLEM WAS,AND THEY TOLD ME THAT THIS IS A MAJOR PROBLEM WITH THIS TRUCK. I CONTACTED FORD ON THIS MATTER AND THEY TOLD ME I HAD TO PAY FOR THE REPAIR BY MYSELF,BUT IF THE SAME PROBLEM IS ON MANY,MANY TRUCKS THIS IS BAD AND NOT SAFE. DO YOU HAVE ANY IDEAS? THE REPAIR SHOP CALLED ME AND TOLD ME WE SHOULD REPLACE THE TWO FRONT HUBS AND THE REAR AXLE BEARINGS ALSO,AND LOOKED AT THEM AFTER THE REPAIR AND THE OTHER ONES WERE WORN EXCESSIVE ALSO. THE REPAIR WORK FOR PARTS AND LABOR WAS $1488.00 WITH A LIMITED LIFE WARRANTY ON THE PARTS. *TR
Dec 16, 2010
OVERDRIVE LIGHT IS BLINKING AND TRANSMISSION IS SHIFTING HARD AND SOMETIMES NOT AT ALL. THE CAR HAS 90,000 MILES ON IT. NOTHING HAS EVER BEEN TOED. IT IS A DAILY COMMUTE CAR I HAVE OWNED SINCE BRAND NEW. THERE IS NO WAY I SHOULD ALREADY NEED A NEW TRANSMISSION. ALSO THE WHEEL BEARINGS HAVE GONE ON BOTH SIDES OF THE FRONT OF MY CAR. THIS HAS HAPPENED TO COUNTLESS OTHER PEOPLE WITH THIS YEAR (2003) EXPLORER. I HAVE RESEARCHED BOTH AND THIS IS A COMMON OCCURRENCE WITH THIS CAR. AND BOTH ARE EXTREMELY HAZARDOUS FOR SAFETY REASONS. I BELIEVE THIS IS A HUGE DEFECT FROM FORD AND NEEDS TO BE INVESTIGATED. *TR
Aug 11, 2010
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 10 MPH, THE CONTACT HEARD A NOISE SIMILAR TO A TIRE BLOWOUT. SHE PULLED THE VEHICLE OFF THE ROAD AND DISCOVERED THAT THE LUG STUDS FOR THE DRIVER AND PASSENGER SIDE REAR WHEELS HAD SHEARED OFF. THE VEHICLE WAS TOWED TO THE DEALER AND THE STUDS WERE REPLACED. THE FAILURE OCCURRED TWICE. THE CONTACT ATTEMPTED TO SHIFT INTO PARK, BUT THE GEAR BECAME STUCK. SHE JIGGLED THE GEAR UNTIL IT WENT INTO PARK. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 60,000.
Mar 03, 2008
WHILE DRIVING THE 2003 FORD EXPLORER IT STARTED TO SHAKE CAUSING LOSE OF STEERING AND BRAKES. THE LEFT REAR WHEEL THE CAME OFF BECAUSE THE LUGS HAD UNSCREWED. THE VEHICLE WAS TAKEN TO A DEALER WHO DETERMINED THAT THE FRONT DIFFERENTIAL HAD BLOWN APART FROM THE INSIDE OUT. IT APPEARED THAT THE DAMAGE WAS CAUSED BY UNEVEN TIRES AND THE 4X4 ENGAGING AND DISENGAGING ON ITS OWN. *TS *NM
Dec 11, 2006
WHINING NOISE COMING FROM REAR BECAME LOUDER 41,000 MILE ON ODO DEALER ADVISED REAR WHEEL BEARINGS SEALS AND STRUT INSERTS, WE HAD THE REPAIRS MADE $1000.00 ONE YEAR LATER WE NOTICED MORE NOISE AND CHATTER WHEN TURNING,DEALER ADVISED REAR DIFFERENTIAL NEEDS REBUILD, AND NEW CLUTCH PACKS. WE ARE HAVING THE REPAIRS MADE AT THIS TIME. THESE ARE EXPENSIVE PROBLEMS FORD SHOULD BE HELD RESPONSIBLE. *JB
Jan 09, 2006
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
5 complaints
STALLING WITH NO WARNING. FORD FOUND NOTHING. THEY KNOW OF THE PROBLEM. SAID I SHOULD GET AN AFTER MARKET COMPUTER. OK *TR
Jan 15, 2008
ON FEBRUARY 2007 I WAS DRIVING THE EXPEDITION IN RUSH HOUR TRAFFICWHEN I NOTICED THAT CAR BEGAN TO FEEL VERY HEAVY. I ALSO NOTICED THAT THE SPEEDOMETER WAS GOING DOWN DESPITE FACT THAT I WAS PRESSING DOWN THE GAS PEDAL, AND SUDDENLY ALL OF THE ENGINE LIGHTS TURNED ON. I WAS ABLE TO PULL OVER AND START THE CAR WITH NO PROBLEM ,BUT 5 MINUTES LATER IT WILL DO THE SAME THING ALL OVER AGAIN. I TOOK THE CAR TO THE DEALER, AND EVER SINCE THEY ARE AWAITING FOR PARTS TO COME IN ,AND THEY HAVE BEEN ON NATIONAL BACKORDER. FORD D REFUSES TO GIVE ME EITHER A RENTAL OR A LOANER. FORD CONSUMER DEPARTMENT SUCKS.*AK
Apr 06, 2007
2003 FORD EXPLORER XLT STALLS WITHOUT WARNING. DEALERSHIP REPAIRED/REPLACED TRANSMISSION MAIN CONTROL VALVE TWICE; REPROGRAMMED/RECALIBRATED THE PCM TWICE; REPAIRED/REPLACED TRANSMISSION SOLENOID VALVE; REPLACED FUSE RELAYS; TESTED FUEL PRESSURE AND DID NUMEROUS OTHER DIAGNOSTIC TEST. STALLING PROBLEM STILL EXISTS. VEHICLE HAS BEEN TO DEALERSHIP 6 PLUS TIMES SINCE MARCH 05 FOR THE SAME PROBLEM. *JB
Nov 25, 2005
DRIVING DOWN INTERSTATE 91 IN MASS. MY 2003 FORD EXPEDITION BLEW OUT A SPARK PLUG. THIS WAS A FACTORY INSTALLED ORIGINAL PLUG . THIS VEHICLE IS EQUIPPED WITH THE 5.4 TRITON ENGINE WHICH SEEMS TO HAVE A HISTORY OF THIS PROBLEM. WE HAD TO BE TOWED TO A FORD DEALER FOR REPAIRS. RE-THREADING THE ENGINE HEAD, REPLACE THE DAMAGED COIL PACK AND A NEW SPARK PLUG. WITH LABOR MY BILL WAS OVER $700. THIS DOES NOT INCLUDE THE TOW FEE AND A NIGHT AT A LOCAL HOTEL (WE WERE TRAVELING FROM OUT OF STATE ON VACATION). UPON RESEARCHING THIS PROBLEM I HAVE READ DOZENS AND DOZENS OF STORIES LIKE MINE INVOLVING THIS TRITON CLASS ENGINE BUILT BY FORD. A SPARK PLUG SHOULD NOT BE BLOWN OUT OF THE ENGINE BLOCK PERIOD. WHEN DOZENS AND DOZENS OF PEOPLE WRITE IN TO SAY THEIR FORD MUSTANG, F150, EXPEDITION, F250, OR EXCURSION HAS BLOWN OUT A PLUG THAT'S UNACCEPTABLE. *NM
Aug 09, 2005
WHILE DRIVING 35 MPH VEHICLE STALLED. CONSUMER TOOK VEHICLE TO DEALER FOUR TIMES. THE FIRST TIME MECHANIC REPLACED AN AIR BYPASS VALVE. THE SECOND TIME MECHANIC RESET COMPUTER MODULE. THE THIRD AND FOURTH TIMES MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK *NM WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE DRIVER TOOK THE VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC CAN NOT DUPLICATE THE PROBLEM.
Feb 24, 2004
FUEL/PROPULSION SYSTEM
4 complaints
TAKATA RECALL .. THE SMELL OF FUEL INSIDE THE CAB AND OUTSIDE IS REALLY BAD. IT'S MAKING ME SICK AND GIVING ME HEADACHES. THE TRUCK DOESN'T RUN RIGHT AND THE MILEAGE IS AWFUL.
Aug 01, 2019
CAR HAS AN INTERMITTENT PROBLEM AND WILL STALL AND BOTH HIGH AND LOW SPEEDS, OR WHEN IDLING. WHEN THIS HAPPENS AND POWER ASSIST FAILS, IT'S ALMOST IMPOSSIBLE TO STEER OR TO BRAKE POSING A SERIOUS RISK TO SAFETY. THIS FIRST STARTING HAPPENING ABOUT ONCE A WEEK LAST NOVEMBER, AND NOW IT'S PRETTY OFTEN. STOPPED DRIVING THE CAR, EXCEPT TO TEST DRIVE AS WE'RE TRYING TO FIND THE SOURCE OF THE PROBLEM. WE THINK IT'S EITHER THE FUEL OR VACUUM SYSTEM AND ARE CONTINUING TO NARROW DOWN THE PROBLEM. I AM NOT SURE IF BRAKING WILL WORK AT ALL WHEN IT FAILS, AS FORTUNATELY IT HASN'T STALLED GOING DOWNHILL. I PUT ALL MY STRENGTH INTO BOTH BRAKING AND STEERING (I'M A PRETTY STRONG WOMAN) TO GET IT TO SAFETY. IT MAY SIMPLY BE STOPPING DUE TO INERTIA.
Jan 20, 2018
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE REFUELING, A LARGE AMOUNT OF FUEL SPRAYED OUT OF THE FILLER NECK. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. THE VIN WAS UNAVAILABLE.
Feb 11, 2013
I HAVE HAD FUEL TANK ISSUES FOR A YEAR NOW AND THEY ARE GETTING WORSE. MY GAUGE STOPPED WORKING ABOUT 13 MONTHS AGO WHICH WAS NO BIG DEAL. NOW I AM UNABLE TO PUT MORE THEN 4-5 GALLONS OF GAS IN AT A TIME. THE SAFETY SENSOR STOPS THE PUMP FROM FILLING UP MY TANK AND IF I TRY TO DO IT A LITTLE AT A TIME IT JUST SHOOTS GAS OUT OF MY FILL AREA AND GETS EVERYWHERE. I HAVE BEEN DOUSED IN GAS AND I HAVE RUN OUT OF GAS IN VERY BAD AREAS. THE SENSOR REPLACEMENT WAS ONLY A TEMPORARY FIX, NOW IT'S IMPOSSIBLE TO PUT GAS IN MY TANK AND IT'S STARTING TO RUN POORLY. I HAVE TO STOP EVERYDAY FOR GAS. THIS IS A MALFUNCTIONING FORD PART THAT SHOULD BE RECALLED AND REPLACED. I HAVE RUN OUT OF GAS AND WHEN THAT HAPPENS EVERY THING SHUTS DOWN INCLUDING THE POWER STEERING. IT WAS DANGEROUS AND DIFFICULT TO MANEUVER MY TRUCK, I WAS GETTING ON THE FREEWAY AND THE ON RAMP WAS A SEMI-CIRCLE. *JS
May 14, 2012
STEERING,POWER TRAIN
4 complaints
SHIFT LEVER BROKE OFF INSIDE STEERING COLUMN OF MY WIFE'S EXPLORER WHEN CHANGING FROM PARK TO DRIVE TO EXIT FROM A BOAT LAUNCH RAMP WITH NO BOAT ON THE TRAILER. VEHICLE WAS TOWED ON A FLATBED WRECKER TO MY GARAGE. BROKEN ELEMENT ( SEE PHOTOS) WAS NOT REPLACEABLE BY ITSELF. STEERING COLUMN HAD TO BE REPLACED. THIS WAS NOT NORMAL WEAR AND TEAR, BUT RATHER A FAULTY /WEAK COMPONENT THAT REPRESENTS A DANGER. I HAVE NOTED REPORTS OF IDENTICAL INCIDENTS ONLINE. THUS FAR, NEITHER THE DEALER NOR FORD NATIONAL "CUSTOMER SERVICE" IS PREPARED TO REIMBURSE.
Sep 05, 2017
WAS LEAVING GAS STATION, SHIFTED FROM PARK TO DRIVE, SHIFT LEVER BROKE OFF INTO MY HAND. OBVIOUSLY A DEFECT, AS I HAVE OVER 2 MILLION MILES UNDER MY BELT, DRIVEN NUMEROUS CARS & TRUCKS, AND HAVE NEVER HAD THIS HAPPEN BEFORE IN OVER 40 YEARS OF DRIVING, BOTH PERSONALLY AND PROFESSIONALLY. I SEE THERE ARE HUNDREDS OF SIMILAR COMPLAINTS FOR THIS, WHY IS THERE NO RECALL?? *TR
Apr 02, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE RESTARTING THE VEHICLE, THE GEAR SHIFTER DETACHED FROM THE STEERING WHEEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED WITH A FAILURE TO THE STEERING COLUMN THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 75,900. ..UPDATED 04/11/12 *BF THE CONSUMER STATED WHEN HE PUT THE VEHICLE IN REVERSE, THE ENTIRE GEAR SHIFT CAME OUT IN HIS HAND. LEAVING THE VEHICLE IN REVERSE. HE WAS ABLE TO TURN THE IGNITION SWITCH OFF. A CAST IRON BRACKET WAS COMPLETELY BROKEN OFF IN THE STEERING COLUMN. UPDATED 05/31/12
Mar 14, 2012
THIS FORD EXPLORER SPORT TRACK WAS BOUGHT NEW. I PREVIOUSLY HAD A FORD EXPLORER. THE REASON I TRADED WAS BECAUSE OF THE ROLL OVER RATE. THE DEALERSHIP WHERE I PURCHASED THIS VEHICLE GAVE ME A RUN DOWN ON THE NEWLY DESIGNED EXPLORER TELLIN ME THAT THE NEW DESIGN HAD CORRECTED THE ROLL OVER PROBLEM IN WHICK FORD MOTOR COMPANY HAS HAD SEVERAL LAW SUITS. I HAVE TWO GRANDCHILDEN WE ARE RAISING AND I MOST CURTAINLY DON'T FEEL SAFE IN THIS VEHICLE AFTER READING THE ARTICLES ON THIS SITE AND THE ARTICLE IN THE FORT WORTH STAR TELEGRAM. I HAVE HAD THIS VEHICLE IN THE SHOP TWICE FOR TRANSMISSION PROBLEMS AND POWERSTEERING PROBLEMS. BOTH TIMES THEY SAID THEY FOUND NOTHING. PLEASE ADVISE ME IN WHAT I SHOULD DO.
Aug 10, 2004
POWER TRAIN,ELECTRICAL SYSTEM
4 complaints
WHILE DRIVING HOME FROM WORK THIS EVENING THE O/D OFF LIGHT BEGAN STEADILY BLINKING AND THE TRANSMISSION TOOK WAY TOO LONG TO SHIFT (RPM ALMOST RED LINE) AND WOULDN'T SHIFT INTO 5TH GEAR. I WAS DRIVING ON A CITY STREET AND FIRST NOTICED THE TRUCK NOT SHIFTING AND WITHIN 3 MINUTES OF DRIVING THE O/D OFF LIGHT BEGAN FLASHING. IF YOU TURN THE TRUCK OFF THEN BACK ON THE O/D OFF LIGHT TURNS OFF BUT THE TRUCK STILL WON'T SHIFT CORRECTLY AND THE LIGHT STARTS TO BLINK AGAIN. MY TRUCK ONLY HAS 133,000 MILES. I GOOGLED THIS PROBLEM AND DISCOVERED THAT THE VAST MAJORITY OF 2003 FORD EXPLORER OWNERS HAVE THIS SAME PROBLEM.
Mar 30, 2016
I BOUGHT MY FORD EXPLORER XLT BACK IN JUNE OF 2015. SINCE THEN I REPLACED MY OXYGEN SENSOR DO TO A FAULT IN THE SYSTEM AND MELTING BACK IN AUG. 20015. THE SUV WOULDN'T START BECAUSE OF IT AND HAD TO BE TOWED. SINCE I PURCHASED AND HAD REPLACED THE OXYGEN SENSOR BY A FORD DEALER, I NOTICED THE SUV HAVING POWER FAILURE EVEN FROM A COMPLETE STOP AND NOW THE OVER DRIVE OFF LIGHT FLASHES; THIS STARTED IN THE BEGINNING OF NOV. 2015 I NOTICED THAT THERE IS OVER 2755 COMPLAINTS OF TRANSMISSION PROBLEMS AND FAILURES EXACTLY THE SAME AS MINE, BUT NOT ONE RECALL. THIS IS A ISSUE WITH THE SUV THEMSELVES AND NOT OWNER ERROR. I HAVE CHILDREN AND DON'T WANT TO END UP STRANDED IN THE STREET OR SIDE OF THE HIGHWAY DUE TO TRANSMISSION FAILURE. THERE HAS TO BE SOMETHING CAUSING THE TRANSMISSION TO BREAK DOWN OR FAIL AND I REFUSE TO BE THE THE BLAME NOR PAY THOUSANDS TO FORD DEALERSHIP TO FIX A FLAW IN THERE OWN SUV. A RECALL NEEDS TO BE MADE FOR THIS PROBLEM AND IT IS CLEARLY A MANUFACTURE FLAW.
Dec 05, 2015
FIRST I MUST SAY I LOVE THIS TRUCK. ITS MY SECOND ONE AND BOTH HAD SAME PROBLEMS. WHILE DRIVING HOME FROM WORK ALL OF A SUDDEN TRUCH LURCHED FORWARD THEN O/D OFF LITE STARTED FLASHING THEN CHECK ENGINE LITE FLASHING.TOOK IT TO MY MECHANIC AND IT CAME UP WITH A PO775 CODE, HE SAID ITS VERY COMMON AND NOT THE FIRST ONE HES SEEN DO THIS. PRESSURE CONTROL SOLENOID B NEEDS REPLACING FOR ABOUT $400.00 THEN AFTER REMOVING PAN WHOLE TRANSMISSION NEEDED OVERHAUL NOW $2200.00 LATER. I THINK FORD KNOWS OF THIS PROBLEM AND SHOULD STAND BEHIND IT. ALSO BLEND DOOR STOPPED WORKING AND ALL 4 CALIPERS SEIZED UP. DONT KNOW IF ILL EVER BUY ANOTHER FORD.ALSO POWER WINDOWS QUIT WORKING, BROKEN WIRE IN DOOR. NOTHING BUT TROUBLE WITH THIS VEHICLE.I THINK A CLASS ACTION SUIT SHOULD BE STARTED AGAINST FORD FOR REPAIRS ON THESE TRANSMISSIONS.I CANT AFFORD TO DUMP HUNDREDS OF DOLLARS INTO THIS TRUCK AFTER PAYING THOUSANDS OF DOLLARS FOR IT.
May 11, 2011
I BOUGHT A 2003 FORD EXPLORER THE END OF APRIL 2006 AT TIME OF PURCHASE ABS LIGHT WAS ON- DEALER FIXED PROBLEM WITHIN FIRST 1 1/2 WEEKS OF PURCHASE AFTER ORDERING A PART. NOW 6 MONTHS AFTER PURCHASE THE CHECK ENGINE AND O/D LIGHT COME ON UNEXPECTANTLY. WITHIN 1 WEEK OF LIGHTS COMING ON CAR STOPS ON ME UNEXPECTANTLY. WHEN TAKEN TO A REPAIR SHOP FOR I AM TOLD I NEED A NEW ALTERNATOR AND A REBUILT TRANSMISSION AS THE SUV SLIPS OUT OF 2ND AND 5TH GEARS. I DIDN'T PURCHASE AN EXTENDED WARRANTY DUE TO THINKING IT WAS STILL UNDER ORIGINAL WARRANTY AND JUST PURCHASED. I FELT THE DEALERSHIP SHOULD HAVE OVERHAULED THE VEHICLE AND MADE SURE EVERYTHING WAS WORKING UP TO PAR. I NOW HAVE A REPAIR BILL OF ALMOST $2000 AND DON'T FEEL RESPONSIBLE FOR IT.
Nov 03, 2006
STRUCTURE,VISIBILITY/WIPER
4 complaints
ON THE MORNING OF 1/29/14 I WAS AT THE MARKET ,CAME OUT TO LOAD MY ITEMS INTO THE VEHICLE , OPENED THE REAR LIFT GATE AT ABOUT THE 1/3 OPEN POINT THE GLASS EXPLODED INTO A MILLION PIECES . WHICH IN TURN SENT SHARDS OF GLASS INTO MY FACE ,HANDS , HEAD AND EYES . THEY WERE MINOR INJURIES BUT I'M STILL EXTRACTING GLASS FROM MY HEAD AND HANDS AND THERE IS STILL GLASS EMBEDDED IN MY HANDS . I HAVE AN APT WITH MY DR ONLY BECAUSE THERE IS GLASS IN MY EYES. MY MOTHER WAS WITH ME BUT SHE WAS AT THE SIDE OF THE VEHICLE SO SHE DIDN'T GET NAILED .I HAVE NEVER SEEN A WINDOW EXPLODE LIKE THIS, THIS IS A SERIOUS HAZARD AND NEEDS TO BE RECALLED ASAP BEFORE IT KILLS SOMEONE , THE POWER OF THE FLYING GLASS WAS UNREAL SOME OF IT WENT THROUGH 3 -12 PACKS OF SODA WITH EASE. ALSO I HAVE NO RESOURCES TO GET A NEW WINDOW AS THEY ARE AROUND 700 DOLLARS . SO THIS IS WHAT I GET FROM FORD FOR BEING A LOYAL CUSTOMER ? *TR
Feb 04, 2014
I WANT TO BRING TO YOUR ATTENTION A DEFECT IN THE TAILGATE PANEL ON THE 2003 FORD EXPLORER. IT IS CRACKED AND AS A RESULT WATER GETS INTO THE INSIDE OF THE PANEL AND LEAKS INTO THE VEHICLE. AS A RESULT OF THE BITTER COLD DAYS HERE IN THE NORTHEAST OVER THE LAST MONTH OR SO, ICE FORMS ON THE INSIDE OF THE WINDOWS CAUSING MAJOR ISSUES WITH VISIBILITY WHICH IS DANGEROUS. IT ALSO SHORTED OUT THE REAR WIPER MOTOR AS WELL. THERE SHOULD BE A SAFETY RECALL ON THIS SINCE IT EFFECTS SO MANY PEOPLE. *TR
Jan 11, 2014
LEFT REAR LIFTGATE HINGE FAILED/BROKE; LIFTGATE GLASS ALMOST FELL OFF COMPLETELY (BUT WAS STILL PARTIALLY ATTACHED VIA RIGHT HINGE). THIS HAPPENED WHEN VEHICLE WAS PARKED. NO OBVIOUS SIGNS OF "WEAR AND TEAR"; LIFTGATE HINGE HAD BEEN USED NORMALLY FOR SEVERAL YEARS. MANY OTHER NHTSA REPORTS LIST THIS DEFECT (04V442000). FORD ISSUED A RECALL SEVERAL YEARS AGO (04S20), BUT IT ONLY COVERS A VERY SPECIFIC AND LIMITED RANGE OF VIN NUMBERS; MINE WAS EXCLUDED. MANY OTHER 2003 FORD EXPLORER SPORT OWNERS REPORT THE SAME PROBLEM, YET NOTHING HAS BEEN DONE TO REMEDY THIS PROBLEM OR COMPENSATE THE AFFECTED OWNERS FOR THEIR LOSSES. I HAD TO PAY "OUT OF POCKET" AT A LOCAL PRIVATE SHOP TO GET MY HINGE REPAIRED. *TR
Oct 09, 2013
WINDOW FEEL AND SHATTERED INTO A MILLION PIECES. AFTER CONTACTING MY INSURANCE TO HAVE THE GLASS REPLACED I FOUND OUT THE REASON FOR THE INCIDENT WAS DUE TO A FAULTY HINGE. I WAS TOLD BY THE GLASS COMPANY THAT THE HINGE FAILED DUE TO ELECTROLYSIS (TWO DIFFERENT METALS REACTING WITH EACH OTHER). I FEEL THIS IS THE SAME ISSUE THAT HAPPENED WITH FORD RECALL MANUFACTURER CAMPAIGN NUMBER: 04S20, HOWEVER MY VIN DOES NOT PULL UP THIS ISSUE CODE AND THEREFORE I AM NOT RECEIVING ASSISTANCE FROM FORD WITH THIS MANNER. AFTER DOING RESEARCH ONLINE I HAVE FOUND MANY OTHER OWNERS OF MY SAME MAKE AND MODEL WHO HAVE EXPERIENCED THE SAME ISSUE. I FEEL THIS NEEDS TO BE OFFICIALLY ADDRESSED AS I WAS DRIVING WHEN MY GLASS FELL, BUT WAS FORTUNATE THAT THERE WAS NO ONE BEHIND ME WHEN IT HAPPENED. OTHERWISE I AM 100% POSITIVE IT WOULD HAVE CAUSED AN ACCIDENT. *TR
Oct 09, 2013
SUSPENSION,WHEELS
4 complaints
REAR OF VEHICLE EMITTED A THUMPING AND POPPING SOUND. FIRST THOUGHT THAT REAR TIRE HAD BLOWN OR THAT REAR END HAD MALFUNCTIONED. AFTER REGAINING CONTROL OF VEHICLE AND PULLING OFF TO SHOULDER ON THREE WHEELS AND A ROTOR, DETERMINED THAT THE DRIVER'S SIDE REAR WHEEL AND TIRE HAD DISAPPEARED. ALL LUGS AND NUTS WERE GONE. WHEEL HAD DEPARTED FROM VEHICLE AND GONE IN AN UNKNOWN DIRECTION. ROTOR AND CALIPER WHERE STILL ATTACHED TO VEHICLE. POLICEMAN WAS LATER ABLE TO RETRIEVE WHEEL AND TIRE FROM SOME DISTANCE DOWN THE HIGHWAY BEHIND THE VEHICLE. RIM WAS SCORED ALL THE WAY AROUND THE CIRCUMFERENCE OF THE INSIDE OF THE RIM. I ASSUME THAT THE RIM HAD DROPPED DOWN ONTO EITHER THE LUGS OR ROTOR PRIOR TO FINDING ITS WAY OUT OF THE FENDER WELL. BLESSED TO BE ABLE TO TALK ABOUT THIS. FORD MOTOR COMPANY, THERE ARE RECURRENT PROBLEMS HERE. HAD REAR BEARING REPLACED ON SAME WHEEL APPROXIMATELY 16 MONTHS PRIOR. SUGGESTED REPAIRS AROUND $400.00 TO START FOR THIS INCIDENT. THERE MAY BE GREATER DAMAGE AND COST BECAUSE THE VEHICLE RESTED AND DRAGGED UPON THE REAR SUSPENSION STRUT AND TORSION BAR PRIOR TO GET IT STOPPED AND PULLED OFF OF THE PAVEMENT ONTO THE GRASSY SHOULDER. *TR
Apr 25, 2012
IT STARTED WITH HUMMING VIBRATING NOISE IN THE FRONT END LEFT TIRE ENDING WITH FRONT WHEEL BEARING FAILURE AND SMALL FIRE TO THE WHEEL BEARING RUBBER BOOT AND HARD PULLING TO THE LEFT TOO DANGEROUS TO DRIVE THIS IS A MAJOR MECHANICAL FAILURE AFTER INSPECTING I FOUNT THAT ONLY THE ONE NUT WAS HOLDING TIRE ON. *TR
Nov 16, 2010
THE FRONT BEARINGS ON MY 2003 FORD EXPLORER HAVE GONE OUT IN THE PAST TWO WEEKS. THE VEHICLE HAS 75,000 MILES ON IT. THE CAR STOPPED STEERING AND I HAD A VERY DIFFICULT TIME DRIVING IT TO THE NEAREST REPAIR STATION. HAD I BEEN ON THE HIGHWAY IT WOULD HAVE BEEN A DISASTER. THE RIGHT FRONT BEARING WENT AT THE BEGINNING OF THE MONTH AND THE LEFT AT THE END OF THE MONTH. THE MECHANICS THAT WORKED ON THE VEHICLE STATED THAT THEY SEE MANY OF THESE. ADDITIONALLY WE HAD TO REPLACE THE REAR STRUT ASSEMBLY SINCE THE SPRING ACTUALLY SNAPPED. THIS TOO WAS FAMILIAR TO THE MECHANIC. WHEN RESEARCHING THIS ISSUE I HAVE FOUND THAT MANY OWNERS HAVE THE SAME PROBLEMS. THE MECHANICS I HAVE SPOKEN TO STATED THAT WHEEL BEARINGS SHOULD NOT GO THAT SOON AND THAT THIS IS A HAZARD THAT SHOULD BE FIXED. *TR
Apr 22, 2010
I BOUGHT MY 2003 FORD EXPLORER IN SEPT 2007. AFTER DRIVING IT TO AND FROM WORK I NOTICED A LOUD HUMMING SOUND UP FRONT @ 94,000MILES. WHEN I FINALLY HAD IT LOOKED AT 2 MONTHS LATER, I HAD TO REPLACE THE DRIVERS SIDE FRONT SIDE WHEEL BEARING. NOW A FEW MONTHS LATER THE PASSENGER SIDE FRONT BEARING IS HUMMING EVEN WORSE SO I HAD THAT ONE REPLACED. 10,000 MILES LATER THE DRIVERS SIDE HAS STARTED DOING THE SAME THING AGAIN. I DO NOT LIVE ON A DIRT ROAD, THERE IS NO REASON FOR THIS TO HAPPEN IN SUCH A SHORT TIME. I HAVE NEVER HAD TO REPLACE A $400.00 WHEEL BEARING (EACH) IN MY LIFE ON ANY TRUCK OR CAR THAT I HAVE OWNED UNTIL NOW ON A FORD EXPLORE. *TR
Jan 20, 2009
POWER TRAIN,STRUCTURE
4 complaints
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT SHE NOTICED A FRACTURE ON THE LIFT GATE WINDOW. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT SHE WOULD HAVE TO HAVE THE PANEL REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. UPDATED 04/26/12*LJ THE CONSUMER ALSO STATED THE REAR DIFFERENTIAL WAS REPLACED.
Mar 15, 2012
PROBLEMS WITH THE REAR PANEL CRACKING UP, BEING REPLACED TWICE, STILL CRACKED AGAIN, ALSO THE TRANSMISSION NOT ABLE TO CHECK IT DURING A TRIP UNLESS YOU GO UNDER THE TRUCK, LAST THING THE BRAKE LIGHT SWITCH STICKING CAUSING TO DRAIN BATTERY AND NOT ABLE TO ORDER PART BECAUSE THE MANUAL ARE WRONG. *TR
Dec 29, 2010
2003 FORD EXPLORER XLT - OVERDRIVE LIGHT STARTING FLASHING AND NOW THE TRANSMISSION SLIPS WHEN SHIFTING FROM 1ST TO SECOND GEAR. ENGINE REVS TO 3200 RPMS AND MAKES A LOUD NOISE BEFORE FEATHERING THE GAS TO GET THE TRANSMISSION TO SHIFT INTO 2ND GEAR. VERTICAL CRACK IN FIBERGLASS TAILGATE PANEL JUST BELOW REAR WINDOW GLASS. NO IMPACT TO TAILGATE OCCURRED-CRACK JUST APPEARED. *TR
Jan 24, 2010
2003 FORD EXPLORER XLT VERTICAL CRACK IN FIBERGLASS TAILGATE PANEL JUST BELOW REAR WINDOW GLASS NO IMPACT TO TAILGATE OCCURRED-CRACK JUST APPEARED WHILE DRIVING. TRANSMISSION HAD TO BE REBUILT AT 50000 MILES. *JB
Feb 04, 2007
STRUCTURE,UNKNOWN OR OTHER
3 complaints
There is a crack down the middle section of the liftgate for quite some time. The liftgate has been unlocking and opening automatically by itself. On only rare occasions has the liftgate opened all the way while driving. On the morning of 7/28/2022 while the vehicle was parked in my driveway the liftgate was discovered to have again unlocked by itself and opened slightly and now with one of the two hinges holding the glass sheared leaving the liftgate glass hanging by only one hinge. With the glass now hanging without having both hinge supports functioning and the inability to close and lock the liftgate, 1) the glass could fall out while driving and 2) with the liftgate unable to now close and lock, contents of the back storage area could fall out of the vehicle while driving. On 8/1/2022 the vehicle was inspected by the foreman of the Service Dept. at Healy Ford, Goshen, N.Y. I was told to take it to a body shop for realignment repair. Apparently a recall on 9/13/2022 # 04V442000 did not include my Vin. However, In driving around I do see many 2003 explorers with the identical crack on the liftgate.
Aug 01, 2022
THE BRACKETS CONNECTED TO THE LIFTGATE RELEASED WHILE THE CAR WAS PARKED AND LOCKED AND BLEW THE BACK LIFTGATE PANEL OUT ALONG WITH SHATTERING THE GLASS.
Sep 15, 2015
I USED MY KEY REMOTE AND POPPED OPEN THE BACK HATCH AND WHILE THE HATCH WAS UP THE HINGE SNAPPED DROPPING THE HATCH ON MY HEAD NEARLY KNOCKING ME OUT COLD.
Jun 22, 2015
SUSPENSION,STRUCTURE
3 complaints
THE CAB TO FRAME MOUNTING BOLT BUSHINGS, AND STEERING STABILIZER BUSHINGS ARE HAVE AND ARE CRUMBLING. ALL NEED TO BE REPLACED. I FEEL FORD IS AWARE OF THIS PROBLEM AND SHOULD HAVE TO FIX IT. I JUST INHERITED THIS TRUCK AND JUST FOUND OUT ABOUT THIS. THANK YOU.
Oct 16, 2017
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE TURNING AT VARIOUS SPEEDS, THE BODY OF THE VEHICLE BEGAN TO BOUNCE ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS STATED THAT THE BODY MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Aug 14, 2013
PROBLEMS WITH TIRES ON 2003 FORD EXPLORER. *MR THERE WAS A VIBRATION IN THE FRONT END, THE TIRE WERE NOTICED WORN ON THE INSIDE, THERE WAS ALSO A PROBLEM WITH THE REAR END WHICH WAS TILTED DUE TO A BENT FRAME, THE REAR END LEAKED AS WELL. THE DEALER CLAIMED THAT THEY COULDN'T FIND ANYTHING WRONG. (THREE SETS OF TIRES IN 20K MILES AND ABOUT TWO WEEKS LATER, THEY HAD TO REPLACED ONE OF THE BACK TIRES AGAIN) THE NOISE AND VIBRATION REMAINED. *SC *JB
Aug 16, 2004
ELECTRICAL SYSTEM,STRUCTURE
3 complaints
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED, WHICH CAUSED THE DOME LIGHT TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 188,000.
Feb 24, 2016
DOOR ADJAR SENSOR FAILS IN 2003 FORD EXPLORER ITS ALL OVER INTERNET. *TR
Feb 28, 2012
THE VEHICLE WAS BRAND NEW AND THERE WAS RUSTING AROUND THE WINDSHIELD, THE POWER DOORS AND THE SEATS WERE NOT WORKING , THERE WAS A PROBLEM WITH THE CRUISE CONTROL AS WELL. *JB FIVE WINDSHIELDS HAD BEEN REPLACED DUE TO CONSTANT LEAKING INCLUDING THE MOON ROOF AND THE HEADLINER. THE POWER DOORS DID NOT WORK. WHEN IT WOULD RAIN, MANY ELECTRICAL PROBLEMS WOULD BE PRESENT. *SC
Nov 22, 2004
ENGINE AND ENGINE COOLING,POWER TRAIN
3 complaints
I OWN A 2003 FORD EXPLORER-4.6 LITER V8 4 WHEEL DRIVE, THE VEHICLE HAS 158,000 MILES AND HAVE EXPERIENCED THE SPARKPLUG BLOWOUT WHILE DRIVING HOME FROM WORK. I WAS TRAVELING ON A BUSY STATE ROAD WHEN THE ENGINE MISS FIRED AND THEN HEARD A LOUD POP AND THE ENGINE WENT TO MISSING BAD. I IMMEDIATELY PULLED TO THE SIDE AND CHECKED TO SEE WHAT WAS HAPPENING. I LIMPED THE VEHICLE INTO A PARKING LOT AND PROCEEDED TO REINSTALL THE PLUG AND COIL PACK. THE FORCING PUSH OF THE PLUG BROKE THE COIL PACK AND TORE THE PLUG BOOT. I JUST REPLACED THE COIL PACK AND PLUG BOOT ASSEMBLY AND REINSTALLED THE PLUG BCK IN. I FEEL THAT THIS ISSUE IS COMMON ON THE 4.6 LITERS, A FRIEND AND SHADETREE MECHANIC DID A MOTOR SWAP IN AN EXPEDITION WITH THIS SAME MOTOR FOR THE SAME REASON CAUSE THE PLUG IN CYLINDER #4(PASSENGER REAR) TORE THE THREADS COMING OUT AND LET LOOSE METAL INTO THE PISTON JOURNAL AND CAUSED SEVERE DAMAGE. *TR
Aug 21, 2010
BRAND NEW 2003 FORD EXPLORER. REPLACED ENGINE AT 115 K MILES AND NOW THE TRANS IS GOING; SPECIFICALLY, THE O/D LIGHT KEEPS FLASHING AND IT SHIFTS BADLY. I'VE SEEN NUMEROUS COMPLAINTS ABOUT THE SAME THING ONLINE, WHILE FORD IGNORES THIS FAULTY TRANS. *TR
Jan 19, 2008
DT*: THE CONTACT STATED WHILE SHIFTING TO ANY GEAR AT VARIOUS SPEEDS, A NOISE WAS HEARD. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE OIL NEEDED TO BE CHANGED EVERY MONTH.
Nov 08, 2006
ELECTRICAL SYSTEM,EQUIPMENT
3 complaints
THE MESSAGE CENTER ON 2003 FORD EXPLORER CAN'T BE SEEN IN DAYLIGHT CAUSING A VERY DANGEROUS SITUATION WHILE DRIVING AND TRYING TO READ THE COMPASS , MILEAGE, MILES /GAL, ANY READOUT OF THE AUTO. ALMOST CAUSED MY WIFE AND I TO RUN OFF THE ROAD WHILE TRYING TO READ THE COMPASS. NIGHT READING IS FINE, BUT DAYLIGHT IS TERRIBLE.. THIS SITUATION SHOULD BE FIXED BY FORD BEFORE SOMEONE GETS KILLED TRYING TO READ THE MESSAGE CENTER IN DAYLIGHT. *TR
May 31, 2007
WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON THE BELOW DATE. A PERSON WENT THROUGH A RED LIGHT AND HIT OUR 2003 FORD EXPLORER ON THE RIGHT REAR WHEEL AREA AT APPROX 40 MPH. THERE WAS OVER $ 6,000 IN DAMAGE ON OUR VEHICLE. WHEN OUR VEHICLE WAS RELEASED TO US FROM THE BODY SHOP 6 WEEKS LATER, OUR HEATER, WHEN TURNED ON WAS MAKING A LOUD BANGING SOUND. IT SOUNDED LIKE SOMETHING WAS KNOCKED LOOSE FROM THE IMPACT. IT IS NOW APRIL 2007, AND WE HAVE BEEN TRYING TO GET OUR INSURANCE COMPANY TO FIX THIS. WE TOOK OUR 2003 FORD TO CAPITAL FORD IN CARSON CITY, NEVADA WHERE WE BOUGHT 3 NEW FORD VEHICLES. CAPITAL FORD TOLD THE INSURANCE COMPANY THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. ALLSTATE , OUR INSURANCE COMPANY TOLD US THAT WE WOULD HAVE TO PAY "AT OUR OWN EXPENSE" TO TAKE THE DASH APART ON THIS VEHICLE TO SEE IF THIS WAS ACCIDENT RELATED, AT 10 HOURS LABOR AT $ 90 PER HOUR! I HAVE CHECKED ALL RECALLS WITH THIS VEHICLE, AND CALLED FORD DIRECTLY, AND HAVE FOUND NO PROBLEM WITH THIS HEATER. PLEASE HELP US! *TR
Apr 26, 2007
I HAVE A LOT OF PROBLEMS WITH MY EXPEDITION 2003 SINCE I BOUGHT IT AND I DON'T KNOW WHAT TO DO THE GUARANTEE ITS ALMOST EXPIRED, NOW THE PROBLEM IS WITH THE AIR CONDITION. *JB
Aug 29, 2005
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
3 complaints
I HAVE A 2003 FORD EXPLORER XLT 4X4, I HAVE HAD NOTHING BUT PROBLEMS WITH IT, A FEW MONTHS AGO I TOOK IT TO THE DEALERSHIP BECAUSE THE ABS LIGHT WAS ON AND THE 4X4 WAS NOT WORKING PROPERLY, THEY SUPPOSEDLY FIXED IT AND TOLD US THEY REPLACED A SPEED SENSOR, THEY ALSO FOUND 2 REAR AXLE SEAL LEAKS AND SUPPOSEDLY FIXED THOSE, THEN IN OCTOBER OF '05 I TOOK IT IN TO THE DEALERSHIP BECAUSE IT WAS JERKING BETWEEN 30 AND 40 MPH AND UPON ACCELERATION ON HILLS NOT MENTION THAT I COULD HEAR SOMETHING HAPPENING UNDERNEATH MY VEHICLE, THEY PUT IT UP ON THE RACK AND CAME BACK OUT AND SAID THE CLUTCH IN THE REAR END WAS SCORCHED AND NEEDED TO HAVE THE WHOLE REAR END REPLACE, SO I DID BUT WHEN I WAS DRIVING IT BACK HOME AFTER THE REPAIR IT STARTED JERKING AGAIN, AND AFTER SEVERAL WEEKS OF WORRY AND WONDER ANOTHER DEALERSHIP TELLS ME THAT THE TRANSFER CASE IS BAD, MY EXPLORER IS TRYING TO ENGAGE ITSELF IN 4X4, SO NOW I AM HAVING THE TRANSFER CASE REPLACED! MY EXPLORER HAS 41,000 ON IT RIGHT NOW AND FORD HAS NOT BEEN MUCH OF A HELP, I HAVE TO PAY $1500 FOR THE TRANSFER CASE, I WILL NEVER BUY ANOTHER FORD PRODUCT, I WILL BUY A FOREIGN CAR. FORD REALLY NEEDS TO LOOK INTO ALL OF THE COMPLAINTS AND TECHNICAL SERVICE BULLETINS ON THESE VEHICLES AND I WILL DO ANYTHING I CAN TO PROMOTE THAT. *NM
Nov 10, 2005
BRAKE PEDAL GOES DOWN TO THE FLOOR INTERMITTENTLY.THIS IS A MAJOR SAFETTY ISSUE.THE DEALERSHIP HAS NOT FIXED THE PROBLEM YET.TOOK IN THE SHOP FOR MORE THAN 3 TIMES.ALSO THE OIL LEAK FROM THE REAR MAIN SEAL,HARSHE SHIFT IN TRANSMISSION ,POWER STEERING PUMP FAILURE,OIL PAN GASKET LEAK ,MASTER CYLINDER LEAK ,COIL (SPARK PLUG) FAILURE.*AK
Mar 27, 2004
WHEN THE CAR IS PUT INTO REVERSE IT DOES NOT WANT TO MOVE. IF YOU INCREASE THE RPM'S, IT STILL JUST SETS THERE. THE PROBLEM HAS BEEN VERY INCONSISTENT. REVERSE SEEMS TO BE AT THIS POINT, THE ONLY PLACE IT OCCURS. IN ONE OF THE ATTEMPTS TO FIX THE PROBLEM, THE TECHNICIAN FOUND THAT 3 OF THE 4 CALIPERS WERE FROZE/DRIED UP. THIS DOES NOT SET WELL WITH ME AND I SEE IT AS A POSSIBLY DANGEROUS SITUATION. *NLM
Apr 28, 2003
PARKING BRAKE
3 complaints
SO FAR I HAVEN'T HAD ANY COLLISIONS, BUT THERE IS A PROBLEM WITH MY EMERGENCY BRAKES. MY EMERGENCY BRAKES ARE STICKING WHICH IS CAUSING THEM TO RUB AND GRIND WHEN BRAKING. WHEN I ACCELERATE MY ESCAPE JERKS FORWARD. I HAVE CONTACTED THE FORD DEALERSHIP WHERE I GET MY VEHICLE WORKED ON TONIGHT. *NM
Oct 18, 2005
EMERGENCY BRAKE WOULD NOT ENGAGE IN NOVEMBER, 2003. DEALER "OILED" THE PEDAL. ON JULY 28, 2005, LOUD SQUEALING SOUND COMING FROM REAR, AND EMERGENCY BRAKE WOULD NOT ENGAGE AT ALL. DEALER HAD TO REPLACE REAR DRUMS, REAR SHOES, AND PADS AT A COST OF $390. EMERGENCY BRAKE IS CONSIDERED A "MAINTENANCE ITEM" AND WAS NOT COVERED UNDER WARRANTY. IF BRAKES WERE TO FAIL, EMERGENCY BRAKE WOULD NOT HAVE WORKED EITHER. *NM
Jul 28, 2005
2003 FORD SPORT TRAC SAFETY PARKING BRAKE RELEASE MALFUNCTIONED. FIVE YEAR OLD DAUGHTER PULLED GEAR SHIFT INTO NEUTRAL WITHOUT PRESSING THE BRAKE. CAR ROLLED BACKWARDS INTO LAKE AND SUBMERGED. I WAS ABLE TO GET HER OUT BEFOR IT SANK. *AK
Apr 26, 2004
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
2003 FORD EXPLORER. CONSUMER WRITES IN REGARD TO DEFECTIVE THROTTLE IN MODEL VEHICLE. *AS *TR
Feb 27, 2019
WHILE DRIVING THE O/D LIGHT BEGAN FLASHING ON MY DASHBOARD, THE VEHICLE SLOWED DOWN TO ABOUT 15 MILES AS IF THE TRANSMISSION WAS PULLING/SLIPPING, THE CAR MADE A HARD JERK AND BEGAN TO PICK-UP SPEED. THIS CYCLE REPEATED UNTIL I REACHED MY DESTINATION. THE LIGHT CAME ON AGAIN THE NEXT DAY AND THE SAME EVENTS OCCURRED. *TR
Jul 17, 2013
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
I PURCHASED MY 03 FORD EXPLORER BACK IN 2/15. IT LOOKED LIKE I PURCHASED A VERY VERY GOOD USED VEHICLE. EVERYTHING HAS BEEN FINE WITH IT UP UNTIL 2 WEEKS AGO. MY DOOR AJAR LIGHT KEEPS COMING ON WHEN EVERYTHING IS CLOSED, THE OD LIGHT IS BLINKING NON STOP AND THE TRUNK WINDOW OPENS BY ITSELF WHEN I AM DRIVING. WHEN IM DRIVING IT FEELS LIKE THE CAR IS TRYING TO "CATCH UP". LIKE IT KNOWS I'M TRYING TO DO A CERTAIN SPEED BUT ITS WAY BELOW AND AFTER A MIN. OR SO, THEN IT WILL GO THE CORRECT SPEED. I HAD IT HOOKED UP TO A DIAGNOSTIC TOOL AND ITS GIVING ME THE CODE OF P7032 (SOMETHING LIKE THAT). SOMETHING ABOUT 2ND GEAR OF TRANS? IVE BEEN TOLD THAT THIS IS A KNOWN ISSUE WITH THIS MAKE, MODEL AND YEAR.. IVE ALSO READY 100S OF REVIEWS AND COMPLAINTS ON THESE ISSUES. WHAT I DON'T SEEM TO UNDERSTAND IS WHY ISN'T FORD DOING ANYTHING ABOUT THIS???? IF YOU ARE A MANUFACTURER AND SEE ALL THESE COMPLAINTS AND REVIEWS (WHICH I'M SURE THEY DO) THEN WHY AREN'T THESE VEHICLES GETTING RECALLED? I'M NOT RICH IN ANY WAY FASHION OR FORM. I'M A SINGLE MOTHER OF 4 WHO WORKS FULL TIME AND RECEIVES NO GOV'T ASSISTANCE. IF I WOULD HAVE KNOWN THAT THIS IS A "KNOWN" ISSUE I WOULD NEVER HAVE SPENT MY HARD EARNED MONEY.... DOES ANYONE KNOW IF ANYTHING IS BEING DONE ABOUT THIS??
Sep 15, 2015
I PAYED 18,000 FOR MY 2003 FORD EXPLORER XLT WITH THE FLEX FUEL IN 2006. ITS A VERY NICE LOOKING SUV BUT I ONLY DROVE IT FOR 2 YEARS BEFORE THE TRANSMISSION STARTED TO FAIL. I BELEAVE A TRANSMISSION SHOULD LAST MORE THAN 2 YEARS. MY CONCEARN IS THAT ITS DEFECTIVE ALL AROUND THE TRANSMISSION AND I COULD STILL DRIVE IT IF I WASNT IN FEAR FOR MY LIFE. I HAVE HAD IT TO FORD DEALERSHIP AND THEY COULD NOT DIAGNOSE THE PROBLEM, THEY WANTED ME TO PAY THEM TO TAKET OUT THE TRANNY AND WANTED WAY TO MUCH FOR ANY PARTS,SO I HAD IT LOOKED AT BY A TRANSMISSION PLACE THAT BEEN AROUND A LONG TIME AND HE HAD NO IDEA WHAT WAS WRONG.REPLACED THE SELENOID FOR LIKE 900 AND MY IT RAN FINE FOR LIKE 2 WEEKS UNTIL I PUT IN 4 W/D THAN MY O/D LIGHT STARTED BLIKING AGAIN AND THE TRANSMISSION SLIPPED, THE O/D LIGHT ELUMINATED THE FIRST TIME MY TRANSMISSION EVER SLIPPED.AND IF I WENT AND DROVE IT RIGHT NOW IT WOULD CAUSE AN ACCIDENT AND SOME PEOPLE MIGHT STILL DEPEND ON THERE DEFECTIVE EXPLORER TO GET SOMEWHERE.IT ACCELERATES BY ITS SELF IT SOMETIMES DOSNT WANT TO GO IN GEAR AND IF THIS IS ELECTRICAL SOMEONES VEHICLE COULD STOP IN THE MIDDLE OF A HIGHWAY WITH NO WARNING BUT A BLINKING O/D LIGHT.AND WORST THING IS, IF FORD WOULD RECONIZE THIS PROBLEM WITH OUT SELLING NEW TRANSMISSIONS THAT WILL EVENTUALLY HAVE THE SAME PROBLEM WITH I COULD HAVE IT FIXED BUT NO ONE BUT FORD KNOWS WHAT IS WRONG AND THEY OBVIOUSLY DONT KNOW HOW TO FIX IT OR KNOW IF THEY ADMIT THEIR MISTAKE IT WAS A DESIGN FLAW I WANT MY MONEY BACK.I BET YOU THEY WOULDNT EVEN TAKE MY EXPLORER ON A TRADE IN. AND IF YOU JUST GOOGLE FORD EXPLORER ANYTHING FROM 1999 TO 2007 I THINK....ITS GOING TO HAVE LIKE THOUSANDS OF PEOPLE WITH THE SAME PROBLEM AS MINE AND PROBALY LIKE FROM 40,000 MILES UP, WAY TO EARLY FOR TRANSMISSION REPLACEMENT. *TT
Jan 30, 2012
ELECTRICAL SYSTEM,VISIBILITY/WIPER
2 complaints
ADJUSTED HVAC TEMPERATURE FROM COLD TO HOT. APPROXIMATELY 5 SECONDS LATER, A LOUD AND REPETITIVE POPPING SOUND CAME FROM THE DEFROSTER VENTS. I WAS STARTLED AND IMMEDIATELY STOPPED THE CAR (ON A 2 LANE HIGHWAY) TO INVESTIGATE. THE BLEND DOOR ACTUATOR IS FAILING. THIS CONDITION WILL CAUSE A LOSS OF CLIMATE CONTROL IN THE CABIN. IT CAN GET STUCK ON HOT OR COLD OR ANYWHERE IN BETWEEN. IF IT GETS STUCK IN THE COLD SETTING, THE WINDSHIELD DEFROSTER WILL NOT WORK WHICH COULD CAUSE AN ACCIDENT DUE TO LOSS OF VISIBILITY. IF IT GETS STUCK ON THE HOT SETTING, HEAT-SENSITIVE PASSENGERS MAY BE INJURED BY HEATSTROKE IN THE SUMMER MONTHS SINCE AIR WILL ALWAYS FLOW THROUGH THE VENTS WHEN THE VEHICLE IS MOVING.
Sep 10, 2015
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPERS WERE PUSHING WATER INTO THE FUSE BOX WHEN IT RAINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Aug 04, 2014
SUSPENSION,POWER TRAIN,STRUCTURE
2 complaints
I WENT TO LEAVE FOR WORK ONE MORNING & I NOTICED THE REAR PANEL WAS CRACKED. IT WASN'T LIKE THAT THE NIGHT BEFORE, SO IT LITERALLY HAPPENED OVERNIGHT. MY MECHANIC SAID IT WAS COSMETIC & COMMON PROBLEM WITH THESE TRUCKS. I WAS TOLD THE WINDOW WOULD BE FINE, BUT THERE IS A CHANCE OF THE PANEL PIECE FALLING OFF. I HAVEN'T HAD IT FIXED YET DUE TO THE EXPENSE, BUT I AM AFRAID A PIECE MAY FALL OFF WHILE DRIVING WHICH COULD INJURE SOMEONE. TO ADD INSULT TO INJURY, A WEEK LATER, MY TRANSMISSION STARTED SLIPPING & THE O/D LIGHT WAS FLASHING. I HAD IT TOWED & SURE ENOUGH, IT HAD TO BE REBUILT. IT ALSO NEEDED A NEW HUB BEARING AND BOTH FRONT BALL JOINTS HAD TO BE REPLACED. *KB
Nov 30, 2011
THE VEHICLE WAS PURCHASED NEW WITH A BENT FRAME AND A BENT REAR AXLE. THE VEHICLE WAS DIFFICULT TO STEER. 6 SETS OF TIRES WERE USED AND REPLACED DURING THIS DEFECT. THE CONSUMER TOOK THE VEHICLE TO DEALER WHERE IT WAS DIAGNOSED AS A BENT FRAME. HOWEVER, THE DEALER WILL DO NOTHING ABOUT THE PROBLEM. *AK THERE WAS A VIBRATION IN THE FRONT OF THE VEHICLE, THE DEALERS DIDN'T FIND A PROBLEM. A COUPLE OF WEEKS LATER, THE CONSUMER NOTICED THAT THE TIRES WERE WORN ON THE INSIDE. THE CONSUMER WAS INFORMED THAT THE REAR END WAS TILTED AND THERE WAS NO ADJUSTMENT FOR THIS. THE CONSUMER WAS INFORMED THAT THE FRAME WAS BENT. THREE SETS OF TIRES IN 20K MILES AND ABOUT 2 WEEKS LATER, THEY HAD TO REPLACE 1 OF THE BACK TIRES AGAIN. THE NOISE AND VIBRATION REMAINED THE SAME. THE CONSUMER REQUESTED TO BE COMPENSATED FOR THE BENT FRAME. THE REAR DIFFERENTIAL COVER LEAKED. *SC
Jul 16, 2004
POWER TRAIN,EQUIPMENT
2 complaints
O/D LIGHT SPONTANEOUSLY CAME ON. CAN NOT BE TURNED OFF. TRANSMISSION TAKES OFF SLOW. FIRST GEAR SLAMS INTO SECOND, WITH SLOW TAKEOFF CAUSES CARS BEHIND ME TO STOP SHORT BECAUSE MY TAKEOFF IS VERY SLOW. *TR
Aug 15, 2011
HAVE A 2003 FORD EXPLORER 2WD THAT WAS PURCHASED NEW FROM LOCAL FORD DEALERSHIP. STARTED HAVING TRANSMISSION CONCERNS IN EARLY 2005, VEHICLES JUST OVER A YEAR OLD. AFTER TAKING IT IN TO THE DEALERSHIP 4 TIMES IN A YEAR, WAS TOLD THEY COULDN'T VERIFY THE PROBLEM. FINALLY, IN MARCH 2005 WAS TOLD THEY HAD TO TEAR TRANSMISSION DOWN AND REPLACE THE CLUTCH PACK, ON TESTING TRANSMISSION, LINE PRESSURE WAS LOW. AFTER WORK PERFORMED, TOOK BACK AGAIN, WAS HAVING SAME CONCERN, AGAIN TOLD COULDN'T VERIFY PROBLEM. HAD TRANSMISSION SERVICED, AFTER TELLING THEM I WAS EXPERIENCING SAME PROBLEM, THEY SERVICED TRANSMISSION AND SAID ALL WAS FINE. IN OCTOBER OF 2006, WAS HEADING OUT OF TOWN ON A TWO LANE ROAD, WHEN I WENT TO PASS A BIG RIG ON HIGHWAY 113, JUST OUTSIDE OF WOODLAND, AS I GOT AROUND BIG RIG, AND ACCELERATED, THE CAR WOULDN'T GO INTO 3RD GEAR, THE RPMS KEPT RACING AND FALLING, RACING AND FALLING. I HAD PLENTY OF ROOM TO PASS THIS TRUCK, OR SO I THOUGHT, UNTIL THE CAR DID WHAT IT DID. I WAS NEARLY HIT HEAD ON BY AN ONCOMING CAR BECAUSE I COULDN'T GET AROUND THE TRUCK, DUE TO THE TRANSMISSION NOT SHIFTING INTO A HIGHER GEAR. WE GOT TO WOODLAND AND IMMEDIATELY WENT TO FORD DEALERSHIP WHERE WE WERE TOLD THE TRANSMISSION WAS NOT SERVICEABLE, AND THAT WE WOULD NEED A NEW TRANSMISSION INSTALLED. UPON RETURNING HOME, AND DOING SOME RESEARCH, HAVE DISCOVERED THERE ARE HUNDREDS OF PEOPLE OUT THERE THAT HAVE HAD EXACT SAME FAILURE OF THEIR TRANSMISSIONS. CONTACTED FORD MOTOR CO., AND HAVE HAD NO RESULT. LOCAL DEALERSHIP SAYS SORRY, CAR IS OUT OF WARRANTY NOW, IT WILL COST AROUND 3600.00. ASKED WHAT HAS TO HAPPEN BEFORE FORD RECOGNIZES THEY HAVE A PROBLEM WITH THIS TRANSMISSION, AND WAS TOLD THEY DIDN'T KNOW. VERY DANGEROUS IN MY OPINION, TO BE OUT ON A HIGHWAY AND HAVE THE CAR LOSE THE 3RD GEAR, PREVENTING YOU FROM GOING OVER ABOUT 25 MILES PER HOUR. *JB
Nov 17, 2006
ENGINE AND ENGINE COOLING,STRUCTURE
2 complaints
MY 2003 FORD EXPLORER LIMITED BLEW A SPARK PLUG RIGHT OUT OF THE ENGINE. VERY SCARY & VERY LOUD WHILE GOING TO THE GROCERY STORE. I THOUGHT FOR SURE THE ENGINE BLEW. *TR
May 10, 2011
WHILE THE CONSUMER WAS DRIVING AT AN UNDETERMINED SPEED ENGINE CHECK LIGHT APPEARED ON THE DASH, CAUSING THE VEHICLE TO STALL. CONSUMER CONTACTED DEALER ON FOUR OCCASIONS, BUT PROBLEM STILL OCCURS. *AK CONSUMER SEEKING OR VEHICLE REPLACEMENT REIMBURSEMENT FOR REPAIRS ON ENGINE, RIGHT REAR DOOR, AND CENTER CONSOLE LID. *LA
Mar 02, 2004
PARKING BRAKE,POWER TRAIN
2 complaints
I HAVE A 2003 FORD EXPLORER. I HAVE HAD SEVERAL INCIDENTS OF IT NOT EASILY CHANGING FROM PARK TO REVERSE, AND REVERSE TO PARK. LAST NIGHT, I WAS UNLOADING SOME ITEMS FROM THE EXPLORER. THE CAR WAS IN PARK, AND THE EMERGENCY BRAKE WAS ENGAGED. I WAS STANDING IN THE RIGHT SIDE PASSENGER DOORWAY. I REACHED OVER TO TURN OFF THE IGNITION. UPON TURNING IT OFF, THE EXPLORER IMMEDIATELY BEGAN TO ROLL INTO REVERSE. MY MOTHER WAS SITTING IN THE BACKSEAT AT THIS TIME AS WELL AS MY TWO BABIES, WHO WERE STRAPPED IN THEIR CAR SEATS. MY DRIVEWAY IS AN INCLINE, SO THE EXPLORER ROLLED BACKWARDS. I TRIED TO RUN WITH IT AS I WAS TRAPPED IN THE DOORWAY. THE EXPLORER GAINED SPEED GOING DOWN THE DRIVEWAY, CAUSING ME TO BE KNOCKED DOWN, UNSURE OF WHETHER OR NOT I WAS ABOUT TO BE RUN OVER, OR WHETHER MY MOM AND CHILDREN WERE GOING TO BE INJURED. I WAS THROWN DOWN, LANDED ON MY BUTTOCKS WHICH HAS CAUSED SEVERE BRUISING, HIT MY HEAD ON THE CONCRETE, AND WAS LEFT WITH PAINFUL, OPEN CUTS ON MY LEFT ARM. MY MOTHER WAS TOSSED ABOUT CAUSING PAIN TO HER BACK. MY KIDS WERE THANKFULLY RESTRAINED IN THEIR CAR SEATS. THEY ROLLED BACKWARD INTO A NEIGHBOR'S YARD, THEN PROCEEDED TO ROLL FORWARD BACK ACROSS THE STREET INTO MY YARD. WHEN THE CAR FINALLY STOPPED, THE EMERGENCY BRAKE WAS STILL ENGAGED, AND THE GEAR SHIFT WAS STUCK BETWEEN PARK AND REVERSE. IT WOULD NOT COME OUT OF THIS POSITION. IT TOOK QUITE A LOT OF WORK TO GET THE CAR TO GO INTO REVERSE OR DRIVE SO THAT THE EXPLORER COULD BE PROPERLY MOVED. I AM VERY UPSET AT THE INCIDENT WHICH COULD HAVE LEFT MYSELF, MY KIDS, OR MY MOM CRITICALLY OR FATALLY INJURED. I AM VERY AFRAID TO DRIVE THIS VEHICLE NOW, AND I AM VERY AFRAID TO PARK IT. IF I HAD ANOTHER VEHICLE TO DRIVE RIGHT NOW, I CERTAINLY WOULD BE DRIVING IT INSTEAD OF THE FORD EXPLORER. *TR
Jun 29, 2010
MY CAR MOVE BACKWARDS WITH PARKING SHIFT,EMERGENCY AND ENGINE STOPS IN A RAMP DRIVING INTO MY GARAGE. *TR
Jun 22, 2010
FUEL SYSTEM, OTHER
2 complaints
BOUGHT USED 2003 FORD EXPLORER SPORT XLT IN OCTOBER 2008. FIRST CAR I BOUGHT FROM DEALERSHIP. CAR STALLED PRIOR TO LEAVING LOT AND THE DEALERSHIP SERVICED IT CLAIMING IT NEEDED A CARBON CLEANUP. COME TO FIND THE FUEL RESET SWITCH'S CABLE CONNECTOR IS MELTED ON THE FRONT PASSENGER SIDE AND CAUSES CAR TO SHUT OFF EVEN WHILE DRIVING AT HIGH SPEEDS. *TR
Sep 30, 2009
MY VEHICLE CONTINUED TO STALL AT NEAR STOPS OR WHILE STOPPED. OR WHENEVER ACCELERATING FROM A STOP. TOOK TO SHOP, WHERE THE "THROTTLE POSITION SENSOR" WAS REPLACED. ALSO REPLACED WAS THE THROTTLE BODY ASSEMBLY. WAS TOLD THAT THE THROTTLE BODY ASSEMBLY WAS DEFECTIVE (WARPED). THE REPAIR PERSON (DEALER AUTHORIZED REPAIR SHOP) WHO WORKED ON MY 2003 FORD EXPLORER USED TO WORK FOR A FORD DEALERSHIP, AND HE SAID HE HAD SEEN THIS HAPPEN BEFORE. I HAVE THE PART THEY REPLACED. IF THIS IS SOMETHING THAT HAS HAPPENED TO OTHERS BEFORE, SHOULDN'T THERE BE A RECALL? *TR
Dec 06, 2007
STRUCTURE,EQUIPMENT
2 complaints
JUST HAPPEN DON'T NO WHY THE BOTTOM FRAME OF THE LIFT GATE HAS TWO CRACKS AND IM AFRAID THAT ONE OF THESE DAYS THE GLASS MAY FALL OFF THE FRAME AND CAUSE AN ACCIDENT, THANKS HOPE WE GET HELP WITH THIS PROBLEM. *TR
Sep 07, 2009
CRACKING IN THE LIFTGATE PANEL. THE PANEL BELOW THE GLASS ON MY EXPLORER HAS CRACKED DOWN THE MIDDLE. *AK
May 16, 2007
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
THE PASSENGER SIDE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY FOR NO REASON (HAS SINCE I BOUGHT IT USED IN 2006). THE DOOR AJAR WARNING LIGHT COMES ON AND WON'T ALLOW ME TO LOCK/SET MY ALARM ON MY VEHICLE PLUS IT LEAVES THE INTERIOR LIGHTS ON FOR A WHILE (STARTED ABOUT 6 MONTHS AGO). I AM NOW EXPERIENCING A BANGING SOUND UNDER THE HOOD WHEN I CHANGE THE TEMPERATURE (HEAT OR AIR CONDITIONING)(STARTED IN LAST 4 MONTHS). I HAVE TO TURN THE FAN ON HIGH TO GET IT TO STOP. IT WILL DO IT EVEN IF THE TEMP IS OFF SOMETIMES. IT ALSO WILL NOT LOCK INTO GEAR WHEN PUT INTO PARK ON AN INCLINE (MY DRIVEWAY)...WITHOUT ROCKING BACKWARDS INTO GEAR(STARTED IN THE LAST 6 MONTHS). *TR
May 22, 2009
AROIUND 37,000 MILES I STARTED HAVING ELECTRICAL PROBLEMS. HALF OF THEM GO OFF WHEN THEY SHOULD AND HALF OF THEM STAY ON WHICH RUNS MY BATTERY DOWN AND I HAVE TO BE JUMPED. THEN AROUND 40,000 MILE I STARTED HEARING A LOUND WHINING NOISE FROM MY REAR END. THE DEALER SAID NOTHING WAS WRONG. IT IS SO LOUD YOU HAVE TO ALMOST YELL TO TALK TO SOMEONE. THEN AT 47,000 MILES MY SERVICE ENGINE LIGHT SOON STARTED COMING ON. IT HAS SOMETHING TO DO WITH THE COOLANT AREA. I AM AFRAID TO TAKE MY VEHICLE OUT OF TOWN AND I OWE TOO MUCH ON IT TO TRADE IT. *NM
Mar 20, 2006
SUSPENSION,TIRES
2 complaints
THE SHOCKS AND THE WHEEL BEARINGS ON THE BACK LEFT PASSENGER SIDE TIRES ON MY 2003 FORD EXPLORER ARE SHOT. MY EXPLORER HAS 87,000 MILES ON IT!!! *TR
Feb 19, 2008
1) IMPROPER ALIGNMENT SPECIFICATIONS 2) DESTRUCTION OF ALL 4 GOODYEAR TIRES 3) FORD DENIED TO REPLACE TIRES ALTHOUGH THERE IS A TECHNICAL SERVICE BULLETIN (05-11-11) PERTAINING TO THIS ISSUE. *JB
Nov 04, 2007
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
2 complaints
BRAKE & ACCELERATOR PEDALS TOO CLOSE TOGETHER. MANY TIMES APPLYING BRAKES WILL HIT ACCELERATOR AT THE SAME TIME AND THE ACCELERATOR WINS. PRIMARILY GOING FROM REVERSE TO DRIVE OR DRIVE TO REVERSE, BUT HAS ALSO HAPPENED IN TRAFFIC. (V8 2003 FORD EXPLORER) . *NM
Feb 17, 2007
CRUISE CONTROL DOES NOT ENGAGE MOST OF THE TIME. I POWER THE SYSTEM ON, BUT WHEN PRESSING THE SET BUTTON, THE SYSTEM POWER QUICKLY BLINKS ON AND OFF. BRAKE PEDAL IS NOT DEPRESSED, IT OCCURS AT ANY SPEED.*AK
Feb 08, 2005
STEERING,EQUIPMENT
2 complaints
I PURCHASED A 2003 FORD EXPLORER NEW, EVER SINCE OWNING THE VEHICLE, I BELIEVE THE FIRST 6 MONTHS IT WAS IN THE SHOP FOR REPAIRS. ISSUES WITH WINDOWS, PAINT BUBBLING AFTER HAVING THE PROTECTIVE COAT PUT ON IT. THERE HAVE BEEN FAR TO MANY ISSUES WITH THIS VEHICLE TO EVEN RECALL. I TRIED ONCE TO GET IT REPLACED UNDER THE LEMON LAW AND WAS TOLD IT DID NOT QUALIFY. THE VEHICLE HAS ONLY 39,000 MILES ON IT AND ALREADY HAS HAD 2 RACK AND PINIONS REPLACED. WHEN I ASKED FORD IF THERE WAS A RECALL THEY SAID THEY KNEW NOTHING ABOUT IT, WHEN I SAID HOW CAN A 36,000 MILE VEHICLE ALREADY NEED 3 RACK IN PINIONS THERE RESPONSE WAS WELL ITS ACTUALLY ONLY TWO, I SAID NO IT ORIGINALLY HAD A RACK IN PINION WHEN I PURCHASED IT SO IT IS ON ITS 3RD. I HAVE HAD TO HAVE THE ELECTRICAL REPAIRED IN THE REAR WINDOW AS WELL AND NOW IT HAS STOPPED WORKING AGAIN. WHEN I CALLED TO SET UP AN APPT. WAS TOLD I HAD TO TAKE IT TO THE SERVICE DEPT. THAT FIXED IT THE FIRST TIME, THEY TOLD ME KNOW BECAUSE THEY DID NOT HONOR MY WARRANTY BECAUSE IT WAS NOT A FORD WARRANTY. I CALL THE SHOP BACK COMPLAINING WHY WAS I SENT THERE, THEY SAID BECAUSE IT WAS THE ORIGINAL SHOP AND THEY SHOULD HAVE SERVICED IT. THIS IS THE PROBLEM, YOU TAKE THE VEHICLE IN WITH PROBLEMS NO ONE CAN SEEM TO FIND WHAT IS WRONG WITH IT AND WHEN THEY DO THEY FIX IT AND IT BREAKS AGAIN. SO AT THIS POINT MY REAR WINDOW DOES NOT OPEN, I AM ON MY 3RD RACK IN PINION, HAVE HAD ISSUES WITH THE GAUGES NOT WORKING AND SO ON AND SO ON. THIS IS THE WORST VEHICLE I HAVE EVER OWNED. HERE I PURCHASED A NEW ONE SO I WOULDN'T HAVE TO WORRY ABOUT CAR PROBLEMS AND THAT IS ALL I HAVE HAD SINCE DAY ONE. I WOULD NOT RECOMMEND A FORD TO ANYONE NOR WOULD I PURCHASE ANOTHER ONE. SORRY THING FOR ME, WAS IF I DID NOT PAY CASH FOR IT, I WOULD HAVE DEFAULTED ON THE LOAN AND THEY COULD HAVE KEPT THE VEHICLE. *NM
Sep 28, 2006
STEERING WHEEL SHAKES WHILE MAKING SHARP, SLOW RIGHT OR LEFT TURNS. DEALER NOT SURE WHAT THE PROBLEM IS, SAYS ALL SPORT TRACKS DO THAT, HOWEVER WHEN I BOUGHT IT, IT DIDN'T. I DROVE ANOTHER NEW ONE FROM THE DEALER WHILE MINE WAS IN SERVICE...AND THE STEERING WAS FINE. ALSO, THE A/C COMPRESSOR IS OUT AND BEING REPLACED AND I'VE ONLY MADE ONE PAYMENT.*AK
Aug 05, 2003
EXTERIOR LIGHTING,AIR BAGS,VISIBILITY/WIPER
1 complaint
"TAKATA RECALL" AIRBAG LIGHT KEEPS BLINKING WITH THE SEAT BELT NOISE. CHANGED THE LIGHT BULB FROM THE DASH BOARD AND NOW THE AIRBAG LIGHT STAYS ON BUT WILL NOT CONNECT WITH MILEAGE.
Jul 08, 2019
SEAT BELTS,STRUCTURE,UNKNOWN OR OTHER
1 complaint
CHAT CONVERSATION START 5:57PM GREETINGS, I SAW YOU COMMENTARY ABOUT THE FORD EXPLORER EXHAUST FUMES INSIDE THE CABIN, WELL I HAVE A 2004 FORD EXPLORER WITH THE SAME PROBLEM, I AM A MECHANIC I FIGURED MAY BE THE FILTER WAS CLOGGED WELL IT WAS NO FILTER, WHAT I FOUND THE VENT DOOR FELL OFF FROM THE PLACE WHERE IT SUPPOSE TO OPEN AND CLOSE LAYING DOWN ON THE FAN, SO I REINSTALLED BACK AND THE PROBLEM WAS FIXED, IT IS A POOR DESIGN FROM THE FORD COMPANY. I WAS LOOSING HEAT DURING WINTER AND NOT BE COOL AT THE SUMMER LOOSING THE THRU VENT OUT PLACE. FORD NEEDS TO FIX ALL THIS PROBLEMS ALONG WITH SEAT BELTS, REAR WINDOW QUARTER PANEL CRACKED NO ONE IS GETTING FORD TO DO RECALLS ON THIS ITEMS VERY POOR CONSTRUCTION.
Feb 13, 2017
POWER TRAIN,AIR BAGS,UNKNOWN OR OTHER
1 complaint
"TAKATA RECALL"I BROUGHT THE TRUCK AND THE AIRBAG LIGHT WAS FLASHING 4X4 LIGHTS FLASHING ALSO, SMELLING OIL COMING FROM THE DEFERENTIAL ON THE BACK AXLE. NOW, THE TRANSMISSION STARTED SLIPPING AND HE CHANGED A PART . THEN, THE TRANSMISSION STARTED TO SLIP AGAIN. ALSO,I WANTED TO SWITCH TO ANOTHER VEHICLE BUT HE DECLINED IT . HE SAID " HE PUT TO MUCH WORK INTO THE TRUCK AND ALL THE PARTS ARE NEW IN WHICH ONLY THE TIRES AND MUFFLER WAS REVOLVED ".
Aug 14, 2016
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY TRANSMISSION LIGHT HAS BEEN COMING ON. I WAS ONLY AT 117K MILES WHEN IT HAPPENED. THAT'S TO SOON FOR A TRANSMISSION TO BE ACTING UP ESPECIALLY SINCE IT'S ANEW ONE ACCORDING TO CARFAX THIS IS THE SECOND TRANSMISSION FOR MY EXPLORER. THE FIRST ONE WAS PUT IN ONLY AT 3 YEARS OLD. IT WILL SOMETIMES JERK INTO REVERSE OR TAKE A SECOND TO GO INTO DRIVE WHEN I SWITCH GEARS. MY OVERDRIVE LIGHT ALSO FLASHES WHICH I ASSUME MEANS MY OVERDRIVE NO LONGER WORKS. THE LIGHT ONLY COMES ON AFTER DRIVING OVER 40 MPH. SO IF I'M ON THE HIGHWAY I CAN'T GO THE SPEED LIMIT BECAUSE I DON'T WANT THIS LIGHT COMING ON. I TOOK IT TO A TRANSMISSION SHOP IT NEEDS A TORQUE CONVERTER AND A REBUILD. I CONTACTED FORD AND THEY WON'T DO ANYTHING ABOUT IT. THEY TOLD ME TO BUY A NEW CAR. WHEN I GO UP HILLS MY EXPLORER ALSO HAS TROUBLE EVEN THOUGH IT SHOULDN'T. I ALSO NEED A NEW SOLENOID PACK.
Jul 19, 2016
SERVICE BRAKES,ENGINE
1 complaint
2003 FORD EXPLORER, WHILE DRIVING THROUGH TOWN I STARTED TO SLOW DOWN FOR A GROUP OF KIDS WAITING TO USE A CROSS WALK WHEN THE EXPLORER SHUT DOWN & LOST ALL POWER TO CONTROL BRAKES AND STEERING ALMOST HITTING THE KIDS.. I HAVE TAKEN TO A SHOP & WAS TOLD THEY COULD NOT DUPLICATE THE ISSUES I HAVE BEEN HAVING FOR 5 YEARS. THE REASON I AM NOW REPORTING THIS IS BECAUSE THE CLOSE CALL I JUST HAD WITH THE CROSS WALK. THIS PROBLEM STARTS AFTER ABOUT 5 OR 10 MINUTES OF RUN TIME THEN CLEARS UP NOT RETURNING UNTIL NEXT RUN OR SOME TIME LATER...
Jun 22, 2016
AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
I WAS DRIVING IN MINUS 20 DEGREE CELSIUS TO TAKE HIGHWAY 15 NORTH FROM JUST AFTER PANAMA BUS STATION. IN THE ENTRANCE, MY CAR START TO SLOW DOWN TO THE 5 KMPH. IN THE BACK OF MY CARS WERE ALL ON THEIR HAZARD LIGHT AND BEING MAD AT ME. SO I DRIVE BACK TO MY HOME TAKING THE NEXT EXIT. I WISH SOMEBODY COULD TAKE THE VIDEOS AND SENT TO THE FORD COMPANY TO LET THEM KNOW MY SITUATION.
Feb 15, 2016
POWER TRAIN,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
1. TRANSMISSION DOES NOT LET YOU ACCELARATE. PRESSURE BUILDS UP WHILE YOU ARE PRESSING ON THE GAS PEDAL AND IT DOESN'T INCREASE YOUR SPEED UNTIL 10 SECONDS OR SO OF PRESSING THE GAS PEDAL, AND THAN IT EXPLODES AND YOU ARE THRUST BACK WITH THE ACCELERATION. VERY DANGEROUS WHEN YOU ARE TRYING TO CHANGE LANES OR ARE ENTERING THE HIGHWAY. LACK OF ACCELERATION HAS ALMOST GOT US INTO A FEW ACCIDENTS. 2. SENSORS ARE NOT FUNCTIONING, CONSTANTLY TELLING ME THAT THE DOORS ARE OPEN. I DON'T KNOW WHEN A DOOR IS ACTUALLY OPEN OR NOT. 3. THE REAR HATCH IS CRACKED AND I'M AFRAID IT DOESN'T PROVIDE ENOUGH STABLE PRORECTECTION FOR THE REAR GLASS TO BE HELD IN PLACE PROPERPLY.
Nov 18, 2015
SUSPENSION,POWER TRAIN,WHEELS
1 complaint
WE HAVE RECURRING WHEEL BEARING AND HUB ASSEMBLY ISSUE. THE TIMING I PUT ON THE FORM MAY BE OFF A BIT BUT NOT MUCH. ITS ALL LIKE A RECURRING FORD EXPLORER NIGHTMARE AT THIS POINT! WE HAVE REPLACED BEARINGS, HIB ASSEMBLY, TIE ROD, THEN REAR END WENT UP ( AND SHOULDN'T HAVE)/NOW AGAIN, ANOTHER BEARING AND WHEEL SENSOR. THE TRUCK CUTS OUT WHEN AT A SLOWER SPEED. I LOST STEERING A FEW MONTHS AGO WHILE DRIVING AND WHEN I TRY TO PUT IT IN GEAR, SOMETIMES IT WON'T MOVE.I HAVE CALLED FORD, NHTSB AND NO ONE IS WILLING TO MAKE FORD RECALL THESE ISSUES AND FORD WON'T DO THE RIGHT THING KNOWING IT'S AN ONGOING PROBLEM WITH A LOT OF FORDS! PLEASE SOMEONE HELP! I HAVE MULTIPLE SCLEROSIS AND A HEART ISSUE. I NEED A SAFE RELIABLE CAR AND CAN'T AFFORD TO GET ANOTHER ONE. SOMEONE, PLEASE DO THE RIGHT THING HERE! I KNOW ITS AN OLDER MODEL AND I QUESTION IF THIS IS WHY THE RECALL ISN'T HAPPENING.IDK BUT THIS ISN'T RIGHT. THE TRUCK IS SITTING OUT FRONT NEEDING AN ADDITIONAL $700 OF WORK . AFTER REAR END, TIE ROD, BEARINGS, BRAKES IN THE PAST SEVERAL MONTHS, WE HAVE NO WAY TO FIX THIS LEMON. ALWAYS BEEN FORD BUT IF THEY OR A GOVERNING AGENCY DOESN'T HELP.. NEVER A FORD AGAIN. LOOK AT ALL THE COMPLAINTS FOR THE SAME THING!!!! SHAMEFUL.
Oct 29, 2015
STEERING,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE AND ABS INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE BRAKES FAILED AND THE STEERING WHEEL SEIZED. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO COME TO A COMPLETE STOP. THE CONTACT RESTARTED THE VEHICLE AFTER FEW MINUTES AND IT FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Aug 28, 2015
STEERING,ENGINE
1 complaint
MY VEHICLE SUDDENLY WITHOUT WARNING WILL STALL AND I LOSE ALL POWER. NO POWER STEERING. I AM ABLE TO PUT THE VEHICLE IN NEUTRAL AND CAN TURN THE VEHICLE BACK ON. THE MECHANIC CAN NOT FIND ANY CODES ETC ON WHY THIS IS HAPPENING. APPARENTLY THIS IS A COMMON THING. *TR
Aug 15, 2014
SUSPENSION,POWER TRAIN,SERVICE BRAKES
1 complaint
I HAVE HAD THREE INCIDENTS WITH MY 2003 FORD EXPLORER. THE FIRST INCIDENT INVOLVED THE SUSPENSION ( SWAY BARS SNAPPED, TIRES HAD TO BE REPAIRED). SECOND INCIDENT WAS THE TRANSFER CASE AND A WIGGLING DRIVE SHAFT ALONG WITH REAR WHEEL BEARINGS ( PARTS DEEMED DEFECTIVE BY MECHANICS) , AND EMERGENCY BRAKES THAT SNAPPED OFF IN MY MECHANICS HANDS BECAUSE THEY WERE RUSTY. NOW IT IS TRANSMISSION WORK FOR A POSSIBLE FAULTY SENSOR. FORD NEEDS TO RECALLS BEFORE SOMEONE IS KILLED DUE TO CATASROPHIC EQUIPMENT FAILURE! IVE CALLED THEM EVERY TIME AND THEY ARE AWARE OF THE ISSUES BUT REFUSE TO DO ANYTHING OTHER THEN DOCUMENT THEM AND SAY HAVE A NICE DAY! *JS
Jul 28, 2014
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
1 complaint
THE TRANSMISSION LIGHT, 4'4 AND THE OD LIGHT CAME ON. IT DOES SHIFT GEAR FROM 1 TO 2 UNTIL 3000 RPM. *TR
Jul 19, 2014
VISIBILITY,STRUCTURE,UNKNOWN OR OTHER
1 complaint
WHEN CLOSING THE GLASS TAILGATE THE RIGHT HINGE THAT ATTACHES THE GLASS TO THE TAILGATE BROKE CAUSING THE GLASS TO DETACH FROM THE CAR AND FALL HITTING ME IN THE LEFT ARM UPDATED 09/16/14*LJ UPDATED 3/18/2015 *JS
Jul 08, 2014
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
MY 2003 FORD EXPLORER HAS SOME SERIOUS ELECTRICAL ISSUES. MY RIGHT FRONT PASSENGER WINDOW WILL NOT ROLL DOWN. IT GETS VERY HOT IN MY TRUCK OUT IN THE HEAT. IT STOPPED WORKING ALL OF A SUDDEN AND THE A/C IN THE CAR DOES NOT BLOW. (I DIDN'T BREAK ANY OF THESE THINGS) MY DOOR AJAR LIGHT IS ALWAYS ON THE DASH... MY DRIVER'S DOOR SENSOR WENT OUT FOR SOME REASON AND NOW MY VEHICLE THINKS THAT THE DOOR IS ALWAYS OPEN, WHICH DRAINS MY BATTERY AND MY LIGHTS WILL NOT TURN OFF AT TIMES. I HAVE TO MANUALLY TURN THEM ON/OFF. I DISLIKE DOING THAT BECAUSE I'LL FORGET SOMETIMES. MY REAR LIFT-GATE CRACKED ONE DAY TOO. I BELIEVE ITS FROM THE CHEAP PLASTIC. IT'S DANGEROUS AND MY GLASS CAN FALL OUT ANY DAY NOW. I ALSO PINCHED TWO BLOOD CLOTS IN MY HAND FROM OPENING THIS CRACKED REAR HATCH AND HAD TO SEE A DOCTOR FOR IT. PLEASE HELP ME GET THESE THINGS FIXED. THANKS IN ADVANCE. *TR
Jun 20, 2014
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
TRUCK JERKS WHEN TRYING TO PICK UP SPEED PICKS UP SPEED VERY SLOW SOMETIMES DOESN'T WANT TO GO IN DRIVE. *TR
Jun 01, 2014
STRUCTURE,WHEELS,ENGINE
1 complaint
WAS DRIVING THE VEHICLE WHEN I NOTICED SMOKE COMING OUT FROM UNDER THE HOOD. I PULLED OVER AS QUICK AS POSSIBLE INTO A STRIP MALL PARKING LOT. BEFORE I GOT OUT FLAMES WERE COMING OUT OF THE ENGINE COMPARTMENT. I RAN INTO A STORE AND GOT A FIRE EXTINGUISHER TO TRY AND PUT OUT THE FIRE. I FAILED, AS THE WHOLE FRONT OF THE EXPLORER WAS IN FLAMES AS WELL AS THE INTERIOR. THE VEHICLE IS A TOTAL LOSS. THE FIRE DEPARTMENT PUT IT OUT. I HAD THE VEHICLE FOR 7 WEEKS. THE USED DEALER WILL NOT TAKE ANY RESPONSIBILITY. SHOULD THEY? I PURCHASED THE VEHICLE ON MAR. 3,2014 AT OC AUTO EXPO IN WESTMINSTER, CA. *TR
Apr 24, 2014
POWER TRAIN,FUEL/PROPULSION SYSTEM
1 complaint
THE O/D LIGHT CAME ON. I HAD TO LET OFF ON MY ACCELERATOR PEDAL TO GET MY CAR TO SHIFT INTO 2ND GEAR. SOMETIMES I WOULD PUSH ON THE ACCELERATOR AND AT 4000 RPM, MY CAR WOULD SHIFT. AFTER TAKING THE CAR INTO THE TRANSMISSION SHOP, THE TECHNICIAN TOLD ME THAT THE BAND FOR SECOND GEAR SNAPPED AND A ROD STARTING GRINDING WHICH DISPERSED METAL INTO THE TRANSMISSION. THE ROD AS WELL AS THE GEARS, SOLENOID, AND THE TORQUE CONVERTER HAD TO BE REPLACED. THE COST OF THIS REPAIR WAS 1700 DOLLARS. SHOULD MY TRANSMISSION BE GOING OUT THIS SOON? WHY WASN'T THERE A RECALL FOR THIS TRANSMISSION? *TR
Apr 20, 2014
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
THIS EVENT HAS HAPPENED TWICE NOW MY 2003 FORD EXPLORER HAS EXCELERATED WITHOUT WARNING ! AND WHILE TRYING TO STOP THE VEHICLE. THE SECOND TIME ENDING IN AN ACCIDENT. I HAVE ONLY HAD THIS VEHICLE JUST UNDER 2 MONTHS ! THE FLOOR MATS ARE NOT THE PROBLEM HERE. ONCE I WAS IN REVERSE AND A POWER SURGE CAME OVER THE VEHICLE THE BRAKES WOULD NOT WORK DIDN'T RESULT IN AN ACCIDENT BUT WAS SOMEWHAT AFRAID OF IT. I WAS COMING HOME LAST NITE TURNED INTO MY DRIVE AND THE VEHICLE EXCELERATED WITHOUT WARNING BRAKES DID NOT WORK AT ALL ENDED UP SMASHING INTO MY FORD ESCAPE THAT COULD HAVE BIN MY LITTLE GIRL OR SOMEONE'S CHILD! WILL NOT DRIVE THIS VEHICLE AGAIN. HAVE HAD FORDS MOST ALL OF MY LIFE NEVER SEEN THIS BEFORE! THERE'S A LOT OF EXCELERATION PROBLEMS LISTED ON THIS SITE I THINK IT'S TIME FOR A RECALL BEFORE SOMEONE IS KILLED THANKS FOR YOUR CONCERN! *TR
Jan 26, 2014
VEHICLE SPEED CONTROL,ENGINE
1 complaint
I HAVE BEEN HAVING ISSUES WITH THE CRUISE CONTROL ON MY EXPLORER. IT WORKS FINE FOR SEVERAL MONTHS AND THEN OCCASIONALLY IT WILL NOT ENGAGE. MOST TIMES IF IT WILL NOT ENGAGE, THE DASHBOARD LIGHT DOES NOT SHOW UP, BUT SINCE LAST WEEK THE LIGHT HAS COME ON, BUT THE CRUISE CONTROL HAS NOT ENGAGED. SINCE THIS HAS BEEN AN ONGOING ISSUE AND SEEMS TO RESOLVE ON ITS OWN, I CONTINUE TO TRY IT OCCASIONALLY. I TRIED TO SET IT LAST FRIDAY WHILE I WAS GOING APPROXIMATELY 40 MPH. IT DID ENGAGE, BUT THEN BEGAN TO SLOWLY ACCELERATE. I TRIED PUSHING THE BUTTON THAT SHOULD REDUCE THE SPEED, BUT IT CONTINUED ACCELERATING, SO I KICKED THE BRAKE PEDAL TO DISENGAGE. I HAVE TRIED IT 3 ADDITIONAL TIMES AND EACH TIME IT ACCELERATES. THE LAST TIME I TRIED IT, YESTERDAY AFTERNOON, THE SPEED WAS PICKING UP INCREDIBLY QUICKLY. IT FELT LIKE I HAD JUST FLOORED THE ACCELERATOR. I WAS ABLE TO KICK THE CRUISE CONTROL OFF WITH THE BRAKE PEDAL THOUGH BUT AM NOW CONCERNED THAT THIS MAY HAPPEN WHEN THE CRUISE IS NOT ENGAGED. *TR
Sep 10, 2013
ENGINE AND ENGINE COOLING,POWER TRAIN,STRUCTURE
1 complaint
2003 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO HUMMING/WHINING NOISE IN THE REAR END OF VEHICLE AND A FREQUENT LEAK IN THE DIFFERENTIAL. *SMD THE CONSUMER STATED SEVERAL COMPONENTS SUCH AS THE RING AN PINION, BEARINGS, SEALS AND GEAR AND PINION WERE ALL REPLACED. HOWEVER, THE ISSUE REMAINED UNRESOLVED. ALSO, THE REAR HATCH WAS CRACKED. WHEN THE CONSUMER INQUIRED ABOUT A REPLACEMENT AND ITS COST, THE DEALER ADVISED AGAINST THE REPLACEMENT/REPAIR AS THE NEW HATCHES HAD THE SAME PROBLEM. THE VEHICLE OVERHEATED AND HAD TO BE TOWED TO THE DEALER. A DIAGNOSIS REVEALED A DAMAGED THERMOSTAT HOUSING.
Jul 31, 2013
SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
1 complaint
SEVERE CLANKING/BANGING NOISE IN PASSENGER REAR. REPLACED SHOCKS. NOISE WORSENED. RESEARCHED AND FOUND NUMEROUS COMPLAINTS REGARDING BODY MOUNTS WITH FORD EXPLORER SPORT VEHICLES. UPON INVESTIGATION - REACHING UP UNDER VEHICLE FOUND NO "BODY INSULATOR LEFT ON PASSENGER SIDE REAR AND ON DRIVER REAR THE INSULATOR CRUMBLED LIKE DIRT AND FINE POWDER. THE BODY MOUNTS APPEARED TO BE MANUFACTURED OF A FOAM LIKE MATERIAL - SUBSTANDARD AT BEST! REPLACEMENT PARTS MUST BE PURCHASED THROUGH FORD SINCE NO OTHER AFTERMARKET PARTS ARE AVAILABLE. PARTS ONLY (THAT BEING ABLE TO SALVAGE THE BOLTS AND SLEEVES) AND PURCHASE THE TWO PAIR OF INSULATORS ONLY - $680.00. THE SAME MATERIAL THAT FAILED AND SHOULD NOT. THERE ARE VEHICLES ON THE ROAD WITH BODY MOUNTS FOR 40 TO 50 YEARS. THIS IS A MANUFACTURER'S RESPONSIBILITY AND THE COST FOR THESE PARTS IS THIEVERY. IT IS UNSAFE TO OPERATE A VEHICLE WITHOUT REPAIRING DEFECTIVE BODY MOUNTS DUE TO THE POSSIBILITY OF BODY ROLL OR OTHER LOSS OF CONTROL. SINCE THE MOUNTS SHOULD NOT FAIL THROUGHOUT THE LIFE OF THE VEHICLE I SINCERELY REQUEST AN INVESTIGATION BE LAUNCHED INTO THE MULTIPLE COMPLAINTS BEING FILED FOR THE YEARS 2001-2003 FORD EXPLORER SPORT BODY MOUNTS. *TR
Jul 30, 2013
POWER TRAIN,SERVICE BRAKES
1 complaint
I WAS DRIVING MY 2003 FORD EXPLORER AND I WAS GOING ABOUT 40 MILES PER HR. I WAS APPROACHING A RED LIGHT, AND AS I WAS BRAKING MY VEHICLE ACCELERATED WITHOUT ME HAVING MY FOOT ON THE GAS PADDLE. I HAVE HAD MAJOR TRANSMISSION WORK (RE-BUILT TRANS, $3000) ON MY VEHICLE, IN WHICH I HAD TO TAKE IT BACK TO THE TRANSMISSION REPAIR SHOP THREE TIMES, YET I CONTINUE TO HAVE UNEXPLAINED PROBLEMS. THE VEHICLE SEEMS TO BE UNSAFE FOR ME TO DRIVE AT THIS TIME. *TR
Apr 05, 2013
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
SITTING AT A STOP SIGN VEHICLE WENT INTO ACCELERATION GAS PEDDLE WENT TO FLOOR. FOOT WAS ON THE BRAKE. CHECKED NO CARPET STUCK UNDER THE GAS PEDDLE. FOOT WAS NOT TOUCHING GAS PEDDLE. IT WAS ALMOST LIKE THE CRUISE CONTROL WAS PRESSING THE GAS PEDDLE. CRUISE CONTROL WAS OFF. SHUT VEHICLE OFF THEN BACK ON ISSUE WENT AWAY. THIS HAS HAPPENED OTHER TIMES TO MYSELF AND MY WIFE. SOMETIMES WHILE PUSHING THE GAS THE GAS PEDDLE LEAVES YOUR FOOT AND CONTINUES TO THE FLOOR ON ITS OWN, PRESSING THE BRAKE AND TURNING VEHICLE OFF SEEMS TO RESOLVE THE ISSUE. THIS ISSUE HAPPENS SO IN FREQUENTLY THAT IT IS HARD TO REPRODUCE FOR SERVICE SHOP. *TR
Oct 11, 2012
SUSPENSION,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRACKETS THAT HOLD THE TIMING CHAIN FRACTURED. AS A RESULT, THE BRACKETS AND VALVE COVER NEEDED TO BE REPLACED. ALSO, THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS SHE COULD HEAR A GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT DRIVER SIDE HUB ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 120,000.
Aug 22, 2012
VISIBILITY,STRUCTURE,WHEELS
1 complaint
ALL 4 OF THE WHEEL BEARINGS HAD TO BE REPLACES IN A MATTER OF 5 MONTHS THE REAR WINDOW HAS A CRACK IN THE FIBERGLASS COVERING RIGHT DOWN THE MIDDLE SAID NOT COVERED NOT A HEALTH RISK BUT THE MOLDING IS STILL CRACKED FROM THE BOTTOM OF WINDOW TO THE BOTTOM OF THE MOLDING PIECE BRAKE LIGHTS STAY ON UNTIL U GET BACK IN AND TAP THE BRAKES THEN THE LIGHT SHUTS OFF. *TR
Aug 18, 2012
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
MULTIPLE ISSUES WITH MY 2003 FORD EXPLORER WHICH INCLUDE THE ELECTRONIC MOTHER BOARD HAVING BEEN REPLACED TWICE (UNDER WARRANTY), CRACKED LIFTGAGE (NOT UNDER WARRANTY COST $300), TRANSMISSION REBUILD APPROX 90,000 ($3000), DOME LIGHTS DO NOT TURN OFF, DOOR AJAR LIGHTS, ELECTRIC REAR WINDOWS DO NOT OPEN, O/D LIGHT FLASHES AND NOW THE FINAL PROBLEM AFTER HAVING REPLACED MY TRANSMISSION IN JULY 2011 IS A DRIVE TRAIN OR DRIVE LINE ISSUE. AT APPROXIMATELY 45 MPH AFTER DROPPING FROM A HIGHER SPEED, A THUMPING HAPPENS. DIAGNOSIS FOR THIS ISSUE HAS BEEN 3 DAYS STILL WITH NO FINAL DETERMINATION. *TR
Feb 20, 2012
STEERING,UNKNOWN OR OTHER
1 complaint
WHEN I WAS SWITCHING THE GEAR FROM REVERSE TO DRIVE AT A GAS STATION, THE SHIFTER LEVER WAS SNAPPED OFF. I CANNOT MOVE THE CAR ANY MORE, AND THE KEY GOT STUCK IN THE STEERING COLUMN. I FIND LOADS OF OTHERS HAVE SAME PROBLEM HAPPENED AND FORD IS NOT DOING ANYTHING ON THIS DANGEROUS/COULD BE FATAL PROBLEM. *TT
Sep 17, 2011
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
TIMING CHAIN TENSIONER FAILURE WITH VALVE COVER DAMAGE PROVOKING OIL LEAK AND HEAVY SMOKE OUT OF THE ENGINE, WICH LEAD TO SPILL OF OIL IN THE HIGHWAY (OIL DROPPING) AND ENGINE OUT OF SEQUENCE DUE TO A PLASTIC "CASSET" TENSION BREAK, I HAVE READ OVER THE INTERNET ALOT OF COMPLAINS ABOUT THE SAME INCIDENT
Aug 19, 2011
POWER TRAIN,INTERIOR LIGHTING
1 complaint
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE DOOR AJAR LIGHT ILLUMINATED FREQUENTLY AND THE DOME LIGHT STAYED ILLUMINATED EVEN WHEN THE DOORS WERE CLOSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A MANUFACTURERS RECALL AND THE DEALER STATED THAT THE REPAIR HAD PREVIOUSLY BEEN PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE HESITATED INTERMITTENTLY. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 72,000. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
May 16, 2011
POWER TRAIN,LATCHES/LOCKS/LINKAGES
1 complaint
MY 2003 FORD EXPLORER WAS PARKED IN MY DRIVEWAY AND IT SOMEHOW ROLLED DOWN APPROX 150 FEET AND SMASHED INTO A TREE. THERE WAS NO ONE IN THE VEHICLE IT WAS PARKED AND THE KEYS WERE IN THE HOUSE. I IMMEDIATELY CALLED MY INSURANCE (STATE FARM) AND THEY HAD ME CALL A COLLISION GARAGE TO COME OUT AND THEY CAME WITHIN THE HOUR. THEY HAVE STATED THAT THE VEHICLE IS A TOTAL LOSS. THE NEXT MORNING I CALLED FORD AND THEY DISREGARDED ANYTHING I SAID AND SAID MY INSURANCE SHOULD TAKE CARE OF IT. I AM STILL PAYING ON A LOAN FOR THIS CAR AND I DO HAVE FULL COVERAGE BUT I AM NOW WITHOUT A VEHICLE AND I AM SCARED TO THINK OF WHAT MIGHT OF HAPPENED IF MY DAUGHTERS WOULD OF BEEN PLAYING IN THE BACKYARD. *TR
May 06, 2011
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
1 complaint
THERE HAVE BEEN MULTIPLE PROBLEMS WITH MY 2003 FORD EXPLORER SINCE I BOUGHT IT BRAND NEW IN AUGUST OF 2003. BUT IRONICALLY THEY HAVE ALL APPEARED AFTER THE WARRANTY HAD EXPIRED. IN SEPTEMBER 2007 THE AIR CONDITIONING UNIT NO LONGER WORKED. IT COST ME $2000 AND A WEEK WITHOUT A CAR, TO GET IT FIXED. IN AUGUST 2009 THE PASSENGER DOOR WINDOW WOULD NO LONGER WORK. IN SEPTEMBER 2009 MY SUV STARTED MAKING A CLICKING SOUND WHEN TURNING ON THE HEATER. SINCE WE LIVED IN A WARM CLIMATE THIS DID NOT CONCERN US MUCH, AS THE HEAT HAD WORKED EVEN WITH THE CLICKING SOUND. BUT WE MOVED TO A COLDER CLIMATE AND THE HEATER WENT OUT IN MARCH 2010. IN APRIL 2010 THE SERVICE ENGINE LIGHT CAME ON. AFTER SPEAKING WITH THE MECHANIC, HE SAID IT WAS A TRANSMISSION PROBLEM THAT OCCURRED WHEN THE CAR SHIFTED FROM 1ST TO 2ND GEAR AND FROM 4TH TO 5TH GEAR. HE COULD NOT GIVE ME ANY MORE INFORMATION AND WAS NOT WILLING TO FIX MY TRANSMISSION PROBLEM (HE SUGGESTED I GO ELSEWHERE BECAUSE HE WAS NOT AN EXPERT IN TRANSMISSIONS). IN MAY 2010 THE O/D LIGHT STARTED FLASHING OFF. AFTER SPEAKING TO MECHANIC AGAIN, HE SAID IT WAS RELATED TO THE TRANSMISSION PROBLEM. IN AUGUST 2010 THE DOOR AJAR LIGHT STARTED COMING ON RANDOMLY, EVEN WHEN THE DOOR IS NOT OPEN. AND IN SEPTEMBER 2010, I NOTICED MY ABS LIGHT WILL COME ON RANDOMLY. IT DOES NOT APPEAR TO BE TRIGGERED BY ANY SPECIFIC REASON, AND DOES NOT ALWAYS COME ON. *TR
Sep 27, 2010
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,WHEELS
1 complaint
93,000 MILES AND ABS LIGHT AND LOUD GRINDING NOISE (IN ADDITION TO APPLIQUE CRACK IN REAR). NEED TO REPLACE BOTH REAR HUB BEARINGS, BRAKE PAD ROTORS, AND PARKING BRAKE SHOES. SEARCH THE WEB ON THESE PROBLEMS, AND OVER 3 HUNDRED COMPLAINTS SEEN ON JUST ONE SITE FOR 2003 EXPLORERS ALONE. *TR
Sep 20, 2010
STRUCTURE,TRAILER HITCHES
1 complaint
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A CRACK IN THE TAILGATE HATCH IN THE REAR OF THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT WHEN ATTEMPTING TO RENT A TRAILER FROM U-HAUL, THE COMPANY WOULD NOT RENT TO ANYONE WITH A FORD EXPLORER WHICH SHE BELIEVED TO BE A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT SHE WOULD BE RESPONSIBLE FOR REPAIRS. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 120,000. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000-
Sep 09, 2010
STEERING,SUSPENSION
1 complaint
WHILE DRIVING ON HWY 38 IN SC, THE STEERING WHEEL STARTED SHAKING REAL BAD AND THEN THE ENTIRE SUV STARTED SHAKING AND WE VEERED OFF THE RIGHT SIDE OF THE ROAD INTO A FIELD. THE FRONT LEFT TIRE CAME OFF AND WE CAME TO A COMPLETE STOP. UPON FURTHER INVESTIGATION I SAW THAT 2 OF THE 5 LUG POSTS WERE SHEARED OFF AND THE OTHER 3 WERE BENT. IN ADDITION THE MOLDING AROUND THE FRONT RIGHT TIRE CAME OFF AND THE DRIVER'S SIDE DOOR WAS JAMMED SHUT. AFTER EVERYONE WAS OUT SAFELY THE SUV HAS BEEN TOWED AND IS WITH AN AUTO CENTER FOR REPAIRS AND BODY WORK. I SEARCHED ONLINE AND THIS IS A KNOWN PROBLEM FOR THIS VEHICLE YET FORD HAS NOT HAD ANY RECALLS DESPITE THE FREQUENCY OF THIS ISSUE. IF YOU SEARCH "2003 FORD EXPLORER PROBLEMS" IT WILL COME UP. THIS NEEDS TO BE LOOKED INTO BEFORE SOMEONE GETS KILLED. I CAN SEE THAT SEVERAL PEOPLE HAVE PAID FOR THEIR VEHICLES TO BE REPAIRED ONLY TO HAVE IT HAPPEN AGAIN ON ANOTHER WHEEL. *TR
Aug 26, 2010
PARKING BRAKE,POWER TRAIN,STRUCTURE,EQUIPMENT,ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM
1 complaint
I KEEP READING ABOUT 2 COMPLAINTS THAT PEOPLE NEED TO KNOW ABOUT AND FORD SHOULD TAKE ACTION ON; THE FIRST BEING THE BACK TAIL GATE... FORD DO THE RIGHT THING. THE SECOND HAS TO DO WITH THE TRANSMISSION, OVERDRIVE LIGHT, THE PARKING BRAKE AND THE CRUISE CONTROL. I USE THE CRUISE CONTROL WHEN DRIVING LONG DISTANCES AND WHILE ON A FEW TRIPS THE OVERDRIVE LIGHT WOULD COME ON FOR NO REASON, AT LEAST I THOUGHT, I THEN FOUND OUT THAT I HAD AN ABS PROBLEM AND WHEEL BEARINGS PROBLEMS. ALL HAPPENING AT THE SAME TIME? AS IF THAT WASN'T ENOUGH MY TRANSMISSION WAS DRIPPING FLUID ON MY NEW DRIVEWAY! THIS WAS WHILE I ONLY HAD ONLY 70,000 MILES, IT WASN'T RIGHT, I CHECKED OUT THE BRAKES, THEY HAD BEEN REPLACED BEFORE HOWEVER WHEN I PULL OFF THE REAR DRUM / DISK TO CHECK THE PARKING BRAKE THAT'S WHEN I FOUND THE PROBLEM. I NEVER USE MY PARKING BRAKE, IT ROTTED AND DELAMINATED AND WAS DRAGGING HENCE THE OD LIGHT, THE OVERHEATING OF THE TRANSMISSION WHICH BLEW OUT THE SEAL, THE EXCESSIVE BRAKE DUST WHICH WAS PARTIALLY THE CAUSE OF ABS SENSOR MALFUNCTIONING. THE LAST PART IMPACTS THE BEARINGS, WHEN THE ABS SENSOR MALFUNCTIONS IT CAN APPLY THE BRAKES AS IN SKIDDING OR IN TIRE SLIPPAGE ADDING TO EARLY UNNECESSARY WEAR ON BEARINGS AND AGAIN OVERHEATING OF THE TRANSMISSION. FORD NEEDS TO INSTALL A FEW "SMART" SENSORS, ONE WHICH COULD TRACK PARKING BRAKE MALFUNCTIONS, ALSO ONE FOR FAIL SAFE TEMPERATURE READINGS FOR THE TRANSMISSION. (THAT IS BEFORE IT IS COMPROMISED.) DO THE RIGHT THING FORD, YOUR SALES DEPEND ON IT. *TR
Aug 16, 2010
TIRES,WHEELS
1 complaint
MY CAR IS A 2003 FORD EXPLORER WITH ALUMINUM WHEELS. OVERALL THE CAR IS IN GREAT CONDITION. WHEN WASHING THE CAR THERE IS SOME CHROME PEELING FROM THE WHEEL AT THE HUB EXTENDING OUT TO THE LUG NUTS. I REMOVED THE WHEEL AFTER SOME EFFORT DUE TO THE CORROSION OF THE ALUMINUM. I CLEANED HE CORROSION FROM THE ALUMINUM AT THE HUB AND FOUND INTERNAL PITTING BETWEEN 1/8" AND 1/4" DEEP WHEN PROBING. I AM A ARCHITECT WITH A ENGINEERING BACKGROUND AND IN MY OPINION THE LOSS OF ALUMINUM STRUCTURE IS SIGNIFICANT AND THE WHEEL NO LONGER SAFE. THE OTHER WHEELS HAVE SOME CHROME PEELING AS WELL AND WILL ALSO NEED TO BE REPLACED ALTHOUGH I HAVE NOT LOOKED AT THE DEPTH OF THE PITTING OR REMOVED THE WHEELS. AS FORD HAS THE EXPLORER HAS HAD ISSUES WITH WHEEL FAILURE IN THE PAST AND THIS IS A ISSUE THAT WAS NOT OBSERVABLE WHEN I CHANGED THE BRAKES ABOUT A YEAR AGO TO VERY SIGNIFICANT NOW IT MAY BE WORTH LOOKING INTO. I HAVE A PHOTO OF THE ALUMINUM IF YOU LIKE AND WILL RETAIN THE RIM WHEN I GET A NEW ONE. THE OTHER THREE WHEELS HAVE NOT BEEN REMOVED IF YOU WISH TO SEE THESE IN THE NEAR FUTURE UNDISTURBED PRIOR TO REPLACEMENT. THE THREADED PORTION OF THE AXLE IS CORRODED WITH NO THREADS VISIBLE AND 10% OF THE DIAMETER LOST. THE CENTER OF THE WHEEL BEHIND THE PLASTIC CAP WAS 20% FILLED WITH CORROSION RESIDUE WHEN I REMOVED IT. THE OTHER SIDE HAS NOT BEEN OPENED UP YET. I HAVE HAD OTHER CARS OVER THE YEARS INCLUDING FORDS AND NEVER HAVE SEEN AN ISSUE LIKE THIS. *TR
Jun 13, 2010
SEAT BELTS,STRUCTURE
1 complaint
WATER RUNS DOWN FRONT PASSENGER SEATBELT APPERATUS, INSIDE THE CAR. WATER DAMAGE SEEN ON INTERIOR ROOF FROM WATER LEAKING INSIDE THE ROOF OF THE TRUCK.
Mar 26, 2010
SERVICE BRAKES, HYDRAULIC,WHEELS
1 complaint
THE VEHICLE IS A 2003 FORD EXPLORER. HAS 142,000 MILES. HAD TIRE ROTATION AT 137,000 MILES IN JAN 2010. ON 3/6, WE DROVE 120 MI FROM HOME TO BALTIMORE, PARKED IN PARKING LOT FOR 6 HOURS. DROVE 50 MI TO TYSON'S CORNER VA, PARKED IN HOTEL PARKING LOT. ON 3/7, WE DROVE 15MI TO DAUGHTER'S HOME IN ARLINGTON. LEFT CAR THERE FOR 7 HOURS. DROVE BACK HOME ALONG ROUTES 66, 495 AND THEN 95. WENT ABOUT 60 MI WHEN I NOTICED THE STEERING WHEEL WAS SHAKING A BIT. KEPT DRIVING FOR MAYBE 5 MI BEFORE I HEARD A NOISE FROM THE FRONT END NEAR THE WHEELS. DECIDED TO PULL OFF THE HIGHWAY AND GET TO A SERVICE STATION TO CHECK TIRE PRESSURE. CHECKED TIRE PRESSURE AND BEGAN TO BACK OUT WHEN THE RIGHT FRONT WHEEL FELL OFF. THERE WAS ONLY 1 LUG STUD REMAINING THAT WAS BROKEN OFF ABOUT 1/2 " ABOVE THE BRAKE DRUM. THE OTHER 4 LUG STUDS WERE MISSING, AND SEEMED TO BE SHEERED OFF ABOUT 1/2" BELOW THE DRUM. THANKFULLY, THE WHEEL DID NOT FALL OFF ON ROUTE 95, ELSE WE AND, MOST LIKELY OTHERS, WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. I HAD THE CAR TOWED TO MY BODY SHOP, ALSO THE DEALERSHIP THAT I BOUGHT THE CAR FROM AND HAD THE TIRE ROTATION DONE. LOOKING AT SOME FORUMS, IT SEEMS LIKE THIS IS NOT THE FIRST/ONLY TIME THAT A FORD EXPLORER HAS LOST A TIRE BY BROKEN LUG STUDS DISAPPEARING. I WILL GET THE VEHICLE REPAIRED AND THEN WILL SELL THE VEHICLE. I WILL ALSO HAVE THE OTHER LUG POSTS INSPECTED, BUT WHO KNOWS IF ANYONE WILL SEE ANYTHING. I BELIEVE THAT THIS ISSUE WARRANTS FURTHER INVESTIGATION, IF NONE HAVE ALREADY BEEN DONE. THANK YOU. *TR
Mar 09, 2010
AIR BAGS,EQUIPMENT
1 complaint
OWN A 2003 FORD EXPLORER THE AIR BAG LIGHT BLINKS THEN STAYS ON CONSTANTLY WHILE THE CAR IS RUNNING. I AM CONCERNED ABOUT MY SAFETY WHETHER MY AIR BAG IS ACTUALLY WORKING OR NOT. AFTER SEARCHING THE INTERNET APPARENTLY SEVERAL OTHER FORD OWNERS ARE HAVING THE SAME PROBLEM. ALSO I HAVE A CRACKED PANEL ON THE BACK HATCH , I HAVE SEEN SEVERAL FORD EXPLORERS WITH THE SAME CRACK AND AT THE SAME LOCATION , TOOK THE FORD DEALER IN CLARKSVILLE INDIANA WAS TOLD IT WAS DUE TO WEATHER , WAS TOLD SEVERAL FORD EXPLORER OWNERS ARE COMPLAINING ABOUT THE SAME PROBLEM BUT UNFORTUNATELY FORD IS AWARE OF THE PROBLEM BUT NOT DOING A RECALL. WAS TOLD WOULD COST AROUND $300 TO REPLACE THE PANEL THE FORD DEALERSHIP INSTRUCTED ME TO FILE A COMPLAINT BECAUSE THEY HAVE SEEN TOO MANY THEMSELVES. *TR
Oct 23, 2009
LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
1 complaint
I TOOK MY 2003 FORD EXPLORER TO FORD DEALERSHIP AND WAS REFUSE RECALL REPAIRS. WAS TOLD IT WOULD BE AT MY OWN EXPENSE BECAUSE HE COULD NOT FIND RECALL NOTICE IN FORD SYSTEM. BELOW IS THE DETAILS OF RECAP. AT THIS TIME THE LIFTGATE HINGE IS BROKEN AND WINDOW IS ABOUT TO FALL OFF. PLEASE HELP. VEHICLE MAKE / MODEL: MODEL YEAR(S): FORD / EXPLORER 2002-2003 FORD / MOUNTAINEER 2002-2003 MANUFACTURER: FORD MOTOR COMPANY MFR'S REPORT DATE: SEP 09, 2004 NHTSA CAMPAIGN ID NUMBER: 04V442000 PE04045 NHTSA ACTION NUMBER: PE04045. *TR
Dec 27, 2008
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
I PUT THE DATE OF INCIDENT AS THE DATE I PURCHASED THE VEHICLE. I PUT THIS DATE AS SUCH BECAUSE EVER SINCE I PURCHASED THIS VEHICLE, WE HAVE HAD NOTHING BUT RUN AROUNDS BY THE SERVICE PROVIDERS AND CONSTANT REPAIRS EVERY 3-7 MONTHS SINCE I PURCHASED THE VEHICLE. THE FIRST MAJOR REPAIR OCCURRED WHEN I HAD OWNED THE VEHICLE FOR 18 MONTHS, AT 35,998. IT HAD AN $1800 TRANSMISSION JOB. SUBSEQUENT REPAIRS HAVE BEEN FOCUSED TRANSMISSION ISSUES (ALWAYS SOMETHING SLIGHTLY DIFFERENT THAN PREVIOUS), ENGINE FUNCTION, AND OTHER MECHANICAL ISSUES. AN EXTENDED WARRANTY WAS PURCHASED, BUT DUE TO THE PARAMETERS OF THE WARRANTY, ALL ISSUES WERE NOT FIXED BECAUSE THEY "WERE NOT ABLE TO BE DUPLICATED", (I.E. AN INTERMITTENT TRANSMISSION ISSUE THAT HAD BEEN OCCURRING FOR 30,000 MILES). NOW THAT WE ARE OUT OF OUR WARRANTY VEHICLE, WE HAVE AN OVERPRICED VEHICLE THAT IS STILL OWED ON THAT WILL CONTINUE TO NEED SIGNIFICANT REPAIRS. THE MOST RECENT ISSUE IS THE HEATING ELEMENT, INCLUDING THE ACTUATOR AND BLEND DOOR FUNCTION. THIS FAULTY PIECE WILL FAIL IN THE COLD POSITION. THIS CAUSES A SAFETY ISSUE BECAUSE YOU ARE FACED WITH A REPAIR THAT YOU MAY NOT BE ABLE AFFORD (SINCE THEY CAN RUN UP TO $1200) AND HAVING HEAT IN THE WINTER. WITH THE CURRENT AUTO INDUSTRY HAVING THE ISSUES THEY ARE, THEY NEED TO BEGIN TO MAKE QUALITY VEHICLES THAT AREN'T MADE TO BREAK JUST TO GET MORE MONEY OUT OF CUSTOMERS. TO HAVE CONTINUED CUSTOMERS, A COMPANY MUST HAVE A CONSISTENT PRODUCT THAT PEOPLE CAN TRUST. THE CURRENT AMERICAN AUTO INDUSTRY DOES NOT HAVE THAT. *TR
Dec 15, 2008
SUSPENSION,UNKNOWN OR OTHER
1 complaint
I BOUGHT A 2003 FORD EXPLORER XLT RIGHT OFF THE LOT BRAND NEW. WITHIN MONTHS I NOTICED A SMALL WET SPOT IN THE REAR OF THE VEHICLE. AFTER MY FIRST OIL CHANGE I MENTIONED IT TO WHERE I BOUGHT THE VEHICLE AND THE TOLD ME THAT MY DIFFERENTLY IS LOW BUT NOT LEAKING. THEN I ASKED WHAT ABOUT THE WET SPOT ON THE GROUND. WITH 7 MONTHS FROM THAT A HUGE PUDDLE FROM THE REAR OF MY CAR ON VACATION WITH THE VEHICLE AND DROP IT AT A FORD DEALER IT'S MY REAR DIFFERENTLY SEALS. FIXED THAT PAID FOR IT BECAUSE THEY SAY WHERE AND TEAR. ABOUT 1 YEAR LATER SAME THING GET IT FIXED ABOUT 1 YEAR AND HALF SAME THING AND CONTINUE TO FIX IT. TALK TO FORD MOTOR COMPANY THEY SAY IT IS OUT OF WARRANTY BUT WHEN I STARTED CALLING THEM IN 2004 IT WAS ONLY 5 MONTHS OLD AND I PAID FOR THE PIECE TO BE REPAIRED. TODAY MY VEHICLE IS BACK IN THE SHOP FOR A FOURTH TIME SAME EXACT PROBLEM ALTHOUGH NOW THE FORD DEALERSHIP SAYS THE AXLE IS FROZEN IN THERE AND THEY NEED TO BREAK IT BEFORE FIXING THE REAR DIFFERENTIAL. WHY HASN'T THIS BEEN RECALLED. SEEKING HELP FOR THIS LEMON!!!! *TR
Nov 04, 2008
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
I PURCHASED A 2003 EXPLORER IN AUGUST 2006; MILEAGE WAS APPROXIMATELY 45,000. BY OCTOBER THE CAR WOULD NOT START AND THE ALTERNATOR WAS REPLACED. A FEW WEEKS LATER, I WAS BACK BECAUSE MY CAR WAS JERKING. NOTHING SHOWED UP ON THE DIAGNOSTIC TOOL AT THAT TIME. HOWEVER, I WAS TOLD THE STARTER WOULD HAVE TO BE REPLACED AS WOULD THE RECENTLY INSTALLED ALTERNATOR. I RETURNED LESS THAN A MONTH LATER WITH THE SAME JERKING ISSUE, ONLY THIS TIME I NOTIFIED THE REPAIR SHOP THAT THE O/D LIGHT HAD BEEN COMING ON. FURTHERMORE, MY CAR HAD ACTUALLY STALLED IN THE MIDDLE OF TRAFFIC. AGAIN, NOTHING WAS FOUND. BY EARLY DECEMBER, I WAS BACK. MY CAR HAD STALLED ON A FEW MORE OCCASIONS AND WOULD NOT "PICK UP". THAT IS, EVEN THOUGH THE RPM'S WOULD REACH ANYWHERE FROM 2500 - 4000, MY CAR COULD NOT ACCELERATE ABOVE 25 - 30 MPH. SEVERAL DAYS LATER I WAS TOLD THAT THE TRANSMISSION NEEDED WORK. I GOT MY CAR BACK A FEW DAYS BEFORE CHRISTMAS AND DECIDED LAST MINUTE TO HEAD TO THE MOUNTAINS. AS SOON AS I REACH A SLIGHT ELEVATION, THE CAR CEASED TO ACCELERATE AND WHAT'S MORE, A THICK HEAVY CLOUD OF BLACK SMOKE CAME OUT OF THE REAR AND PERSISTED FOR AT LEAST TWO MILES. I HEADED BACK DOWN THE MOUNTAIN FOR HOME. I TOOK THE CAR BACK AND THEY KEPT IT FOR AT LEAST A WEEK AND A HALF TO REPAIR THE TORQUE CONVERTER AND OTHER TRANSMISSION RELATED ISSUE. IN EARLY FALL 2007, I TOOK THE CAR TO MY LOCAL FORD DEALER FOR SOME STRANGE NOISE COMING FROM THE ENGINE. IT ENDED UP COSTING $2500.00 TO REPAIR. I RETURNED IN NOVEMBER FOR MORE WORK, THIS TIME FOR THE SAME TORQUE CONVERTER AND SOLENOID ISSUE AS A YEAR AGO. DURING THIS TWO YEAR PERIOD, MY VEHICLE WAS UNDER EXTENDED WARRANTY. THE TOTAL REPAIR COST FOR THE FIRST YEAR OF OWNERSHIP IS ANYWHERE FROM $5000 - $9000, OF WHICH I PAID AT LEAST $2500 OUT OF POCKET. MY WARRANTY HAS SINCE EXPIRED AND I AM WORRIED THAT THESE SAME ISSUES WILL RECUR, AS I HAVE READ THEY HAVE. THIS IS NOT AN ISOLATED INCIDENT AND SHOULD BE INVESTIGATED AND A RECALL ISSUED. *TR
Sep 16, 2008
POWER TRAIN,STRUCTURE,EQUIPMENT
1 complaint
FACTORY REAREND WAS REPLACED IN MY 03 FORD EXPLORER. SINCE THEN THE PROBLEM OF GRADUAL REAREND DETERIORATION HAS NOT BEEN FIXED. IF THE REAREND FAILS CATASTROPHICALLY THEN A SERIOUS ACCIDENT COULD OCCUR. FORD MOTORS DOES NOT CONSIDER THIS TO BE A SAFETY CONCERN, BUT IT DEFINITELY IS. FORD SHOULD RECALL ALL VEHICLES WITH THE DEFECTIVE REARENDS AND FIX THEIR PROBLEM. *TR
Aug 05, 2008
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,EQUIPMENT
1 complaint
BRAKE PADS COMPLETELY DISINTEGRATED WHEN INSPECTING PADS, FRONT EDGE OF ROTORS HAVE COMPLETELY RUSTED. PADS WERE IN GOOD SHAPE THICKNESS WISE IN SOME AREAS AND ROTTED IN OTHER AREAS. PADS AND ROTORS WERE REPLACED NOW 5 MONTHS LATER IT'S STARTING AGAIN. PARKING BRAKE PADS DELAMINATED AGAIN. ABS LIGHT CAME ON DURING TRIP FOR NO REASON? *TR
Jul 15, 2008
VISIBILITY,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CRUISE CONTROL FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE CRUISE CONTROL WIRING FAILED. THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL, BUT HIS VIN WAS NOT INCLUDED. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 11,550 AND FAILURE MILEAGE WAS 11,330. UPDATED 06/25/08. *LJ THE CONSUMER STATED AFTER THE DEALER FIXED THE RECALLED REAR HATCH PROBELM, THE CARGO HATCH FLEW OPEN WHILE DRIVING DOWN THE HIGHWAY. A
Jun 03, 2008
SUSPENSION,PARKING BRAKE,UNKNOWN OR OTHER
1 complaint
LOSS CONTROL OF MY SUV, AND FOUND OUT MY SPINDLE, BEARINGS AND EVERYTHING WAS SHOT! *TR
Apr 05, 2008
STEERING,ENGINE AND ENGINE COOLING
1 complaint
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 60 MPH, ON FEBRUARY 17, 2008, THE ENGINE SHUT OFF IMMEDIATELY WITHOUT WARNING. SEVERAL VEHICLES WERE RAPIDLY APPROACHING THE CONTACT, WHICH NEARLY CAUSED A FATAL CRASH. THERE WERE NO WARNING LIGHTS PRESENT PRIOR TO THE FAILURE; HOWEVER, AFTER THE ENGINE SHUT OFF, ALL OF THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DIAGNOSED. THE MECHANIC WAS UNABLE TO RESTART THE VEHICLE. THE DEALER DIAGNOSED THE VEHICLE AND STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE PART WAS ORDERED AND MAY BE AVAILABLE BY NEXT WEEK. THE VEHICLE HAS BEEN AT THE DEALER FOR TWO WEEKS. THE MANUFACTURER'S PRESIDENT WAS NOTIFIED ON TWO OCCASIONS AND THE SECRETARY FORWARDED THE MESSAGES TO A LIAISON. THE CONTACT WANTED THE VEHICLE REPLACED, BUT THE LIAISON STATED THAT SHE COULD NOT ASSIST. THE CONTACT SAW ON THE NEWS THAT THERE WAS A MANUFACTURER'S RECALL AND FILED CASE NUMBER 0490000518. THE MANUFACTURER STATED THAT THERE WERE NO EXISTING RECALLS RELATED TO THE FAILURE. THE FOLLOWING FAILURES OCCURRED WITH THE PREVIOUS OWNER: ON MARCH 1, 2004, THE RING AND PINIONS FAILED, ON MARCH 31, 2004, THE PINION VALVE LEAKED, WAS DAMAGED, TESTED AND REPAIRED. ON APRIL 14, 2004, WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT PINION SEAL WAS LEAKING AND REPLACED. THE UPPER BEARING WAS ALSO REPAIRED. THE VIN APPEARS TO BE INVALID. THE FAILURE AND CURRENT MILEAGES WERE 40,000.
Feb 28, 2008
VISIBILITY,UNKNOWN OR OTHER
1 complaint
I AM ATTEMPTING TO RECTIFY A WELL KNOW PROBLEM ON MY 2003 FORD EXPLORER REGARDING THE HEATER BLEND DOOR FOR THE FRONT HEATING UNIT. IN THIS PARTICULAR INSTANCE I HAVE NO HEAT HERE IN MICHIGAN OF ALL PLACES. DOES FORD HAVE A RECALL FOR THIS PROBLEM? I HAVE SPOKEN TO SEVERAL FORD PEOPLE AND THEY SAY THIS IS A VERY COMMON PROBLEM. IF THE AIR BLEND DOOR BREAKS AND THE SYSTEM IS LOCKED IN THE A/C MODE, DEFOGGING/DEFROSTING THE WINDSHIELD WILL BE A CHALLENGE. EVER TRIED TO MELT ICE WITH AN AIR CONDITIONER? WE HAVE A RESPONSIBILITY TO REPORT SAFETY ISSUES. WHEN THE DEALER CALLED BACK , THE FIRST QUESTION WAS THE VEHICLE?S MILEAGE. WHEN I REPORTED 79K MILES THEY SAID SORRY, THE CUT-OFF FOR ASSISTANCE WAS 75K MILES. I ARGUED THAT THE PROBLEM WAS LOGGED AT 40K MILES WITH NUMEROUS FOLLOW-UP CALLS. THEY REFUSED. I CALLED THE 1-800 ASSISTANCE NUMBER AGAIN AND GOT A REAL BONEHEAD. SHE CONFIRMED THAT 75K MILES WAS THE CUT-OFF. I ASKED TO SPEAK TO THE GENTLEMAN TO WHOM I HAD PREVIOUSLY REGISTERED MY COMPLAINT, GIVING HER HIS IDENTIFICATION NUMBER. SHE REFUSED. I HUNG UP AND DIALED THE 1-800 NUMBER AGAIN. THIS TIME I GOT A KIND LADY WHO TOLD ME THAT THE FIELD ENGINEER HAD THE AUTHORITY TO OFFER COMPENSATION. I CONTACTED THE DEALERSHIP TO SCHEDULE AN APPOINTMENT AND THEN LEARNED THAT THE FIELD ENGINEER HAD BACKED OUT OF THE DEAL AND I WAS ABOUT TO FORK OVER $700 FOR REPLACEMENT. HOW IN THE WORLD DOES THE CUSTOMER GET HOSED FOR THIS AMOUNT OF MONEY. I BOUGHT THE TRUCK, KEPT IT INSURED, DID MY MAINTENANCE AND DUE TO A FACTORY DEFECT, I STILL HAVE TO PAY? UNLESS THE VEHICLE IS IN A CRASH OR FIRE, AN AIR PLENUM SHOULD LAST LONGER THAN THE BODY OF THE VEHICLE. THE ON-GOING SAGA CONTINUES, AS THIS BECOMES A SAFETY ISSUE, NOW I CAN'T SEE OUT OF MY WINDOW DUE TO SNOW AND ICE. *TR
Jan 21, 2008
SUSPENSION,SERVICE BRAKES, HYDRAULIC
1 complaint
WHILE MY SON WAS DRIVING WEST ON ROUTE 64 IN THE LEFT HAND LANE NEAR ROCKY MOUNT, NC AT A SPEED OF 70 MPH, THE BRAKE LIGHT CAME ON FOLLOWED BY A LOUD NOISE AND THEN THE VEHICLE PULLED HARD TO THE RIGHT CAUSING MY SON TO RUN A MOTORCYCLIST OFF THE ROAD TO AVOID BEING HIT. I HAD THE VEHICLE TOWED TO A SHOP AND THE DETERMINED THAT THE RIGHT FRONT BEARING ASSEMBLY HAD FAILED. THIS COULD HAVE BEEN A FATAL ACCIDENT DUE TO THE SUDDEN LOSS OF CONTROL. *JB
Oct 18, 2007
POWER TRAIN,TIRES
1 complaint
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. AFTER INSTALLING TWO NEW TIRES ON THE FRONT OF THE VEHICLE THE CONTACT HEARD A THUMPING SOUND WHILE DRIVING. THE DEALER STATED THAT THE SOUND WAS CAUSED BY THE DIFFERENCE IN TREAD BETWEEN THE NEW TIRES AND OLDER REAR TIRES, CAUSING THE FRONT DIFFERENTIAL AND TRANSFER CASE TO FAIL. THE CURRENT AND FAILURE MILEAGES WERE 96,000.*AK
Apr 30, 2007
VISIBILITY,AIR BAGS,LATCHES/LOCKS/LINKAGES,SEATS
1 complaint
TL* - THE CONTACT CALLED ABOUT THE 2003 FORD EXPLORER XLT. THE CONTACT STATED THAT THE AIR BAG LIGHT STAYED ON, AND WHEN IT WAS ON, THE AIRBAG DEACTIVATED WHICH WAS A SAFETY PROBLEM. IT HAPPENED ALL THE TIME. THE FUSES HAVE BEEN CHANGED UNDER WARRANTY, AND NOW THAT IT WAS NOT UNDER WARRANTY, IT WAS NO LONGER REPAIRED FREE OF CHARGE. THE CONTACT STATED THAT SHE WAS TOLD BY ONE SERVICE STATION THAT IT WAS STANDARD FOR THE FUSES TO BLOW BECAUSE OF THE FUSE BOX LOCATION. ANOTHER SERVICE STATION TOLD THE CONTACT THAT THIS WAS NOT TRUE THAT THE FUSE BOX WAS TO HIGH IN THE CAR FOR PEBBLES TO BE ABLE TO GET INTO THE FUSE BOX. ALSO, THE WINDSHIELD WIPERS WON'T TURN OFF BY THEM SELVES, EVEN WHEN THE KEYS WERE OUT OF THE IGNITION. THE CONTACT STATED THAT THE AIRBAG LIGHT AND THE DOOR AJAR LIGHT WERE CONSISTENTLY ON. MOREOVER, THE ELECTRONIC SEAT WOULD NOT MOVE FORWARD OR BACKWARD. SHE HAD THE SEAT REPAIRED TWICE AND IT FAILED AGAIN. FINALLY, CONTACT STATED THAT THE VEHICLE WAS MAKING A KNOCKING NOISE IN THE FRONT AND REAR OF THE VEHICLE'S UNDERCARRIAGE. THE VEHICLE CLANKED STOPPING, TURNING TO GO FORWARD, OR JUST SITTING STILL. THE FIRST TIME THE CONTACT TOOK THE VEHICLE FOR REPAIR SHE WAS TOLD BY THE REPAIR SHOP THAT IT WAS THE DRIVER'S SEAT THAT WAS CAUSING THE CLANKING NOISE, AND THE SECOND TIME SHE WAS TOLD THAT THE NOISE WAS NOT SOMETHING THEY COULD IDENTIFY BECAUSE DURING DIAGNOSTIC TESTING IT DID NOT SHOW A SPECIFIC FAILURE CODE. THE CURRENT AND FAILURE MILEAGE WERE BOTH 114000.*AK
Mar 02, 2007
AIR BAGS,SEATS
1 complaint
1. WHILE STOPPED ON THE INTERSTATE WAITING FOR TRAFFIC TO MOVE, MY 2003 FORD EXPLORER XLT WAS REAR-ENDED BY ANOTHER SUV TRAVELING AT PRESUMABLY HIGHWAY SPEED. AS A RESULT, MY SUV WAS PROPELLED FORWARD, HITTING THE REAR OF ANOTHER VEHICLE. 2. **DRIVERS SIDE AIRBAG DID NOT DEPLOY.** PASSENGER'S SIDE AIRBAG DEPLOYED (THE DRIVER WAS THE ONLY PASSENGER). **THE BASE, AND POSSIBLY THE BACK, OF THE DRIVERS SEAT BROKE.** (I WAS RESTRAINED IN A SEAT BELT.) I HIT THE ROOF OF THE VEHICLE, HITTING MY HEAD QUITE HARD ON THE RUBBER GASKET EDGE OF THE MOONROOF, AND WHEN LANDING I THINK I HIT MY NOSE ON THE STEERING WHEEL. WHEN I LANDED, THE BASE OF THE SEAT BROKE...WHEN LOOKING AT IT FROM THE SIDE (LOOKING AT THE CONTROLS), THE BASE OF THE SEAT HAS A BEND IN IT LIKE AN UPSIDE-DOWN V, AND THE SEAT BACK APPEARS TO BE RECLINED. I STILL HAVE A KNOT AND PAIN ON THE TOP OF MY HEAD, MY NECK IS STIFF AND NOW SOMETIMES POPS/CRACKS/CRUNCHES WHEN I TURN MY HEAD, MY LEFT SHOULDER JOINT IS VERY SORE, AND I HAVE SOME DULL INTERMITTENT LOWER BACK PAIN. BESIDES TEMPORARY BLEEDING IMMEDIATELY AFTER THE ACCIDENT, I AM UNAWARE OF ANY DAMAGE TO MY NOSE. 3. NO REPAIR HAS BEEN DONE. INSURANCE DAMAGE ESTIMATE IS PENDING, BUT I EXPECT IT WILL BE CONSIDERED TOTALED. *JB
Feb 06, 2007
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
4 ITEMS 1 - HAVE OWNED THE 2003 FORD EXPLORER FOR 7 MONTHS. WHILE TEST DRIVING, I NOTICED A HUM NOISE COMING FROM REAR TIRES. WAS TOLD IT WAS TREAD NOISE. WE TOOK IT FOR OIL CHANGE AT VERY WELL RESPECTED NATIONAL AUTOMOTIVE SERVICE SHOP. I WAS INFORMED I NEEDED TO REPLACE THE REAR HUB ASSEMBLY THAT IS WAS CRITICALLY BROKEN. WAITING TO CONTACT LOCAL FORD DEALER FOR RESOLUTION BASED ON TSB RESEARCH I HAVE DONE. 2 - WHINING NOISE FROM AIR CONDITIONER WHEN ACCELERATING. DON'T REALLY KNOW WHAT IS GOING ON. SAW THIS ALSO ON TSB. CONTACTING LOCAL FORD DEALERSHIP. 3 - ABS LIGHT RANDOMLY COMES ON. DON'T KNOW WHY AND NO PATTERN TO WHEN. CONTACTING LOCAL FORD DEALERSHIP. 4 - CRUISE CONTROL NOT WORKING. I WAS DRIVING DOWN THE ROAD THIS WEEKEND, USING CRUISE CONTROL. STOPPED QUICKLY FOR A CAR IN FRONT OF ME. WHEN I STARTED GOING AGAIN, THE CRUISE CONTROL WOULDN'T WORK AND HASN'T WORKED SINCE THEN. I DON'T KNOW IF IT HAS TO DO WITH THE BRAKES. I NOTICED FORD RECALLED SOME CRUISE CONTROL MECHANISMS IN OTHER VEHICLES BUT NOT IN THE 2003 EXPLORER. *JB
Aug 15, 2006
FUEL SYSTEM, GASOLINE,POWER TRAIN,STRUCTURE,SEATS
1 complaint
HELLO. I HAVE SEVERAL COMPLAINTS REGARDING MY 2003 FORD EXPLORER INCLUDING SEVERAL SAFETY ISSUES. THE FIRST COMPLAINT IS REGARDING THE DRIVER'S SEAT WHICH SHIFTS ROUTINELY ON ACCELERATION AND DE-ACCELERATION. THIS CONCERNS ME IF I GET INTO AN ACCIDENT AND THE SEAT MALFUNCTIONS. THE SECOND COMPLAINT IS REGARDING THE GEAR SHIFTER NOT GOING INTO PARK EASILY. I HAVE TO JIGGLE IT TO INTO PARK. I AM CONCERNED THAT THIS MIGHT NOT PROPERLY ENGAGE PARK AND MY VEHICLE MIGHT ROLL. THIRDLY, MY REAR LIFT GATE TRIM HAS HAD TO BE REPAIRED AT LEAST 3 TIMES. I AM CONCERNED THAT ALTHOUGH THE DEALERSHIP SAYS THERE IS NO SAFETY ISSUE, THERE POSSIBLY COULD BE DUE TO THE REAR LIFT GATE HINGES BEING RECALLED AND REPRESENTATIVE INFORMING ME THAT THE REASON THAT I CONTINUE TO HAVE A CRACK APPEARING IS DUE TO DESIGN FLAW. THIS CONCERNS ME B/C I FREQUENTLY UTILIZE THE LIFT GATE TO RETRIEVE GROCERIES AND OTHER ITEMS AND DO NOT WANT THE WINDOW TO FAIL AND FALL ON MY HEAD. THE REMAINDER CONCERNS ARE REGARDING THE FUNCTION OF MY VEHICLE. I HAVE HAD TO HAVE 3 OF THE WINDOW MOTORS REPLACED UNDER WARRANTY. THE TRANSMISSION HAS HAD TO BE FIXED TWICE (SHIFTING MODULE MALFUNCTION). FINALLY, THE FUEL GAUGE HAD TO BE REPAIRED DUE TO IMPROPER FUEL READINGS. I GUESS ALL THESE ITEMS COULD BE VERY PROBLEMATIC AS WELL B/C I COULD RUN OUT OF GAS AND BE STRANDED WITH MY CHILD, MY VEHICLE MIGHT NOT SHIFT PROPERLY LEAVING ME STRANDED. PLEASE DO NOT HESITATE TO CONTACT ME IF YOU HAVE QUESTIONS. PS. I WOULD ALSO LIKE TO ADD THAT AS I WAS COMPLETING THIS PROCESS I REMEMBERED THAT MY VEHICLE HAD A HIGH PITCHED WHINE THAT HAD TO BE REPAIRED. I DO NOT REMEMBER EXACTLY WHAT HAD TO BE REPAIRED BUT IT WAS COVERED UNDER WARRANTY. *NM
Jun 30, 2006
CHILD SEAT
1 complaint
I WAS FOLLOWING UP ON THE DEATH OF A 1 MONTH THAT WAS EJECTED FROM A COSCO CHILD SEAT IN A MOTOR VEHICLE TRAIN ACCIDENT. WHILE FOLLOWING UP ON THE DEATH, I WAS LOOKING AT PHOTOGRAPHS OF THE VEHICLE FROM THE INVESTIGATING AGENCY. I NOTICED THERE WERE NO PHOTOGRAPHS OF THE CAR SEAT OR THE PASSENGER SIDE OF THE VEHICLE WHERE THE TRAIN HAD STRUCK THE VEHICLE. I WENT TO THE IMPOUND LOT WHERE THE VEHICLE WAS STORED AND MET THE FATHER OF THE DECEASED CHILD. HE WAS COLLECTING PROPERTY FROM THE INSIDE OF THE VEHICLE. HE SHOWED ME A STROLLER AND THE CAR SEAT. THE STROLLER HAD BEEN EJECTED FROM THE VEHICLE AND WAS DAMAGED AND THE CAR SEAT WAS STILL INSIDE THE VEHICLE. THIS CAR SEAT AND STROLLER ARE SOLD AS A SET FROM K-MART AND HAD BEEN PURCHASED IN NOVEMBER OF 2005 IN HUTCHINSON KANSAS. UPON LOOKING AT THE CAR SEAT WHICH WAS REAR FACING IN THE VEHICLE AND STILL STRAPPED IN THE VEHICLE BY THE SEAT BELT. I WAS INFORMED BY THE CAPTAIN OF THE SHERIFF'S DEPARTMENT THAT ONE OF THEIR OFFICERS TRAINED TO INSTALL CHILD SAFETY SEATS SAID THE SEAT WAS NOT INSTALLED PROPERLY. MY CONCERN OF THE ACCIDENT WAS THAT THE STRAP THAT WOULD HAVE GONE OVER THE RIGHT SHOULDER OF THE CHILD WAS COMPLETELY UNDONE FROM THE LATCH ON THE BACK OF THE CHILD SAFETY SEAT. THE STRAP ON THE LEFT SHOULDER WAS ALMOST COMPLETELY UNDONE AND I PHOTOGRAPHED THE ROUTING OF THE STRAP BEFORE REMOVING THE SEAT FROM THE VEHICLE. THE OWNER OF THE SEAT GAVE ME THE FOLLOWING INFORMATION OFF OF THE SEAT. MODEL # 22-300-SWB; 11/10/04 GBIB. REG NO PA-25334(CN) PERMIT # 1780-333 DOREL JUVENILE GROUP INC. FROM THE IMPACT OF THE TRAIN TO THE PASSENGER SIDE REAR 1/4 PANEL OF THE 20-03 EXPLORER, THE CHILD WAS EJECTED FROM THE CHILD SEAT AND DIED 3 HRS LATER FROM HEAD INJURIES. FROM THE INVESTIGATION, I BELIEVE THERE MAY BE A PROBLEM WITH THE LATCHING AND HOLDING ABILITY ON THE BACK OF THE CHILD SAFETY SEAT. *JB
May 01, 2006
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
DT*: THE CONTACT STATED THE VEHICLE EXPERIENCED A PROBLEM WITH HESITATION WHEN THE SPEED WAS KEPT CONSTANT. THE DEALERSHIP REPLACED THE MASS AIR FLOW SENSOR. THE HESITATION PROBLEM CONTINUED, THE VEHICLE WAS RETURNED TO THE DEALERSHIP WHICH WAS UNABLE TO DUPLICATE THE PROBLEM. WHILE BACKING INTO THE DRIVEWAY THE VEHICLE SUDDENLY ACCELERATED. ALTHOUGH THE BRAKES WERE APPLIED THE VEHICLE DID NOT STOP. THE VEHICLE HIT THE CONTACT'S HOME RESULTING IN A NECK SPRAIN INJURY. THE ACCELERATION CONTINUED UNTIL THE SHIFTER WAS MOVED INTO DRIVE. THE DEALERSHIP WAS UNABLE TO DETERMINE THE CAUSE OF THE ACCELERATION. ALSO, CONTACT COMPLAINED THAT ABS LIGHT WAS ON AND PEDAL FELT STIFF. VEHICLE RAN ROUGH. IN ADDITION, REMOVED AND INSTALLED AUTOMATIC TRANSMISSION MAIN CONTROL VALVE BODY. *AK
Feb 07, 2006
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
ENGINE CUT OFF WHILE RUNNING, WHEN I TURNED ON HIGH BEAMS. ENGINE RPMS AND ENGINE ACCELERATED, WHEN I TURNED ON HIGH BEAMS LOSS CONTROL OF ACCELERATION, WHEN FOG LIGHTS WERE TURNED ON. MESSAGE CENTER FLASHED "CHECK TRANSMISSION", O/D OFF (OVERDRIVE OFF) FLASHED, WHEN FOG LIGHT WERE TURNED ON. *NM
Sep 30, 2005
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR,EQUIPMENT
1 complaint
BECAUSE THE ABS LIGHT COMES ON DURING LONG DRIVES AND REMAINS ON UNTIL WE STOP THE VEHICLE, OUR EXPLORER HAS BEEN IN THE SHOP ON 3 TIMES IN 3 STATES. WE''VE BEEN TOLD THAT WE SHOULDN''T WORRY IF THE LIGHT GOES OFF AFTER STOPPING. A ''GRINDING'' NOISE CHECKED IN COLORADO FOR 3 DAYS LAST YEAR WASN''T A PROBLEM UNTIL OUR REAR DIFFERENTIAL SUDDENLY WENT "OUT," IN OHIO. IN ILLINOIS, THE ABS LIGHT CAME ON AND STAYED ON FOR THE FIRST TIME. WE WENT TO THE CLOSEST FORD DEALERSHIP, AND SINCE IT DIDN''T REMAIN LIT, WE WERE TOLD TO GET IT REPAIRED IN IOWA, SINCE IT WASN'T "MAJOR." THE ABS REAR SENSOR WAS REPLACED. THE MECHANIC SAID THAT EXPLORERS WITH DIFFERENTIAL REPLACEMENT WERE HAVING SENSOR PROBLEMS. WHEN THE DIFFERENTIAL WAS REPLACED IN OHIO, THE SERVICE REP MENTIONED A "KIT" TO REPLACE THE DIFFERENTIAL. BOTH GARAGES SEEMED CONVERSANT WITH THE ABS SENSOR AND DIFFERENTIAL PROBLEMS. THE SUV HAS BEEN MAINTAINED AT FORD DEALERSHIPS TO ENSURE SYSTEMS SERVICED BY MECHANICS AND TECHNICIANS WELL VERSED IN FORD PRODUCTS. THE ABS SENSOR LIGHT PROBLEM RECURRED IN MAY AFTER A 200 MILE ROAD TRIP, GOING OFF AFTER WE STOPPED. MY BRAKES FAILED WHEN I TRIED TO STOP WHILE TRAVELING BETWEEN 5-10 MPH,ABOUT 550+ MILES INTO AN EXTENDED ROAD TRIP. NO CITATION WAS ISSUED AS THE SHERIFF'S DEPUTY SAID THERE WERE NO SKID MARKS ON THE PAVEMENT TO INDICATE THAT I HAD "JAMMED" ON THE BRAKES. I HAD PRESSED THE BRAKE PEDAL TO THE FLOOR AND HAD NO BRAKES WHEN I HIT THE BACK OF A PENSKE MOVING TRUCK. THE ABS BRAKES AND "AUXILIARY" BRAKES FAILED ON THE VEHICLE, WITH OVER $11,000 WORTH OF DAMAGE TO THE FRONT END OF THE VEHICLE, EVEN AT A LOW RATE OF SPEED, WHICH SEEMS TO BE A PATTERN OF PROBLEMS WITH THE ABS. THE AIR BAG DIDN''T DEPLOY. I REPORTED THIS TO FORD'S CUSTOMER CARE CENTER ON 7/18/2005, GOT A REFERENCE NUMBER, AND WAS TOLD I WOULD HEAR FROM THE CONSUMER ADVISORY GROUP WITHIN 3 BUSINESS DAYS, HAVEN''T HEARD FROM THEM, YET.
Jul 24, 2005
POWER TRAIN,VISIBILITY,SEATS
1 complaint
I HAVE AN EDDIE BAUER EDITION EXPEDITION (2003) . THIS UNIT CAME WITH OUTSIDE REAR VIEW MIRRORS THAT TILT DOWN AND INWARD WHEN YOU PUT THE CAR IN REVERSE TO ASSIST YOU IN BACKING UP. THE ISSUE I HAVE HAD SINCE IT WAS PURCHASED NEW IS THAT THE MIRRORS DO NOT RETURN TO THIER ORIGINAL POSITION CONSISTENTLY ONCE YOU PUT THE VENICLE BACK INTO A FORWARD GEAR. THIS ISSUE BECOMES A SAFETY ISSUE ONCE OUT ON THE ROADWAYS AS WHEN I GO TO PASS I CAN'T SEE IF THERE ARE ANY VECHICLES IN THE LANE I NEED TO GET INTO. HAROLD ZEIGLER AUTO GROUP SOLD ME THE CAR IN KALAMAZOO, MICHIGAN. THEY HAVE TOLD ME THERE IS NO PROBLEM WITH THE MIRRORS AND HAVE DONE SO MORE THAN ONCE. CAN YOU HELP GET THIS RESOLVED. THE DRIVERS SEAT ALSO DOESN'T RETURN TO ITS PROGRAMED POSITION AND THIS IS AN IMTERMITTEN PROBLEM WHICH ZEIGLER HAD FIXED ONCE AND ITS STARTING TO ACT UP AGAIN! ALSO I'VE HAD REAR END WORK DONE MORE THAN TWICE AND ITS STARTING TO HOWL ONCE AGAIN. THEY ACTUALLY REPLACED IT ONCE COMPLETELY AND REPAIRED IT TWICE, IS THIER AN ISSUE WITH THE REAR ENDS ON THIS MODEL YEAR? THANKING YOU IN ADVANCE FOR YOUR TIME AND CONSIDERATION ON THESE MATTERS. RESPECTFULLY GARY A. ANSPAUGH
Jul 14, 2005
FUEL SYSTEM, OTHER,POWER TRAIN
1 complaint
I PURCHASED THE 2003 EXPLORER IN NOV 2003. ON 6/16/04, 8/17/04,AND FINALLY ON 8/20/04, I COMPLAINED REGARDING THE FUEL GUAGE NOT REGISTERING A FULL TANK. FORD FINALLY REPLACED FUEL TANK. ON DEC 10, 2004, I BROUGHT THE CAR IN BECAUSE WHEN GOING FROM PARK TO REVERSE, A WHINING AND CLUNKING NOICE COULD BE HEARD. ALSO, BECAUSE SOMETIMES THE CAR DOESN'T START. AT FIRST FORD CLAIMED NOTHING WAS WRONG REGARDING THE CLUNKING. I THEN REMINDED THEM ABOUT THE RECALLS BEING DISCUSSED IN THE NEWS REGARDING THE 2004 MODELS. THEN THEY REPLACED SOMETHING CALLED A SOLEONID. THE START PROBLEM STILL EXISTS AND SO DOES THE CLUNKING NOISE. THIS WAS COVERED UNDER THE WARRANTY. YESTERDAY, IT ACCELLERATED WHILE MY FOOT WAS ON THE BREAK, FORM REVERSE TO DRIVE. LUCKILY, THERE WAS NOTHING IN FRONT OF ME. MY HUSBAND, WHILE DRIVING THE CAR, HAS EXPERIENCED THIS SEVERAL TIMES AS HE IS CHANGING FROM REVERSE TO DRIVE. THE NEWS JUST DESCRIBED ANOTHER FORD PROBLEM REGARDING ACCELLERATION. I THINK THIS IS WHAT IS AFFECTING MY CAR.
Jul 13, 2005
SERVICE BRAKES, AIR,ELECTRICAL SYSTEM
1 complaint
MY HUSBAND AND I ARE LEASING A 2003 FORD EXPIDITION OF WHICH WE RECEIVED ON 5/5/03. AS OF 10/04 THIS SUV HAVE BEEN TO THE DEALER TWICE FOR THE SAME PROBLEM, (SENSORS BURN OUT). ALSO IN 10/04 THE FRONT END BRAKES HAD TO BE REPLACED, AND THE AGAIN ON 2/05, THE FRONT END BRAKES BACK BRAKES AND ALSO FRONT END ROTORS HAD TO BE REPLACED AS WELL. WE WERE INFORMED THAT THIS SUV SHOULD IN NO WAY NEED NEW BRAKES THIS SOON AND DEFINITLEY NOT ROTORS. THIS SUV ONLY HAVE 35,000 MILES AS OF 5/19/05. BUT WHEN THE ROTORS WERE REPLACED IT ONLY HAD 31,000 MILES. I WOULD LIKE SOMETHING DONE ABOUT THIS PROBLEM, BECAUSE I HAVE SPOKEN TO NUMEROUS OF EXPIDITION OWNERS AND THEY ALL ARE HAVING THE SAME PROBLEMS THE BRAKES AND ROTORS. I WOULD LIKE TO BE RE-INBURSED FOR THEY MONEY WE HAVE SPENT THUS FAR FOR AN ON GOING DEFECT. ALSO WE WERE TOLD THAT WE WOULD BE CONTACTED WHEN THE LOWER GRILL OF THE TRUCK ARRIVED, BECAUSE OURS DID NOT HAVE ONE WHEN WE PICKED IT UP FROM THE DEALER, WELL WE ARE STILL WAITING AS OF 5/05.
May 18, 2005
SUSPENSION,ELECTRICAL SYSTEM,AIR BAGS,TIRES,WHEELS
1 complaint
PASSENGER-FRONT TIRE RECEIVED AN IMPACT IN AN ACCIDENT. THIS HIT WAS A "SIDE-CRASH" WHERE ONLY THE TIRE AND A SMALL AREA OF THE OUTSIDE FRAMING ABOVE THE WHEEL WERE DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE TRUCK SPARKED AND IGNITED ON IMPACT. THE TRUCK WAS IN FULL FLAMES IN THE TIRE AND ENGINE AREA WITHIN 9-11 MINUTES. THE FIRE BURNED OUT THE CENTER PORTION OF THE WINDSHIELD, THE ENTIRE ENGINE AREA, THE DASHBOARD/GLOVE COMPARTMENT, AND THE TIRE AREA WITHIN THAT TIME FRAME. I WAS MOVING AT APPROXIMATELY 10 MPH WHEN THE OTHER DRIVER COLIDED WITH MY TRUCK AT APPROXIMATELY 40-45 MPH; THE WEATHER WAS CLOUDY/RAINY BUT IT HAD NOT RAINED YET DURING MY MORNING TRAVEL. THE AIR
May 07, 2005
EQUIPMENT,UNKNOWN OR OTHER
1 complaint
ISSUE IS NON SAFETY RELATED. ISSUE WITH KNOWN MANUFACTURERS DEFECT COVERED UNDER WARRANTY THAT CANNOT BE REPAIRED AND WILL NOT BE REPLACED. PURCHASED VEHICLE NEW IN SEPTEMBER OF 2003. DESIRED FEATURE WAS HARD TONNEAU COVER TO KEEP BED DRY AND SECURE. COVER LEAKED. TOOK BACK TO DEALER AFTER APPROXIMATELY A YEAR AND A HALF TO GET REPAIRED AND WAS TOLD THAT "LEAKING" WAS NOT A COVERED ITEM PER FORD WARRANTY GROUP AND THAT IT WAS EXPECTED. TOLD TO RESOLVE WITH CUSTOMER SERVICE IF HAD FURTHER QUESTIONS. CALLED CUSTOMER SERVICE TO CLARIFY WHY THEY DIDN'T CONSIDER LEAKING A COVERED ITEM AND WAS TOLD IT WAS COVERED AND THEY WOULD WORK WITH DEALER TO UNDERSTAND WHY NOT FIXED. GOT CALL BACK NEXT DAY STATING THAT FORD WAS AWARE OF LEAKING ISSUES AND WHILE SHOULD BE A WARRANTY COVERED ITEM, THEY DID NOT KNOW HOW TO FIX OR IF THEY EVER WOULD. WAS TOLD TO CHECK BACK PERIODICALLY TO SEE IF ANY FIX HAD BEEN ISSUED. FORD IS NOT HONORING THEIR STATED WARRANTY. IT HAS BEEN 2 YEARS SINCE MY 2003 WAS PUT ON THE MARKET AND STILL NO FIX FOR THE ISSUE WHICH FORD SAYS THEY HAVE BEEN AWARE OF. MY $600 SPENT ON A TONNEAU COVER TO KEEP THE BED DRY IS WASTED AND FORD IS STILL SELLING THIS TONNEAU COVER TO OTHER CONSUMERS.
Apr 06, 2005
STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
CONSUMER HAS BEEN WAITING FOR RECALL 04V442000 CONCERNING REAR LIFTGATE GLASS REPAIR SINCE OCTOBER. CONSUMER CONTACTED FORD SEVERAL TIMES, AND WAS TOLD THE PARTS HAVE NOT COME IN. ALSO, WHILE DRIVING AND UPON DEPRESSING THE ACCELERATOR PEDAL AND RELEASING FOOT OFF IT VEHICLE SURGED FORWARD. *AK RECALL CAMPAIGN *TC
Jan 05, 2005
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
CONSUMER LOST CONTROL OF VEHICLE AND AN ACCIDENT OCCURRED. *MR THE VEHICLE BEGAN TO SHAKE FROM RIGHT TO LEFT. THE CONSUMER COULD NOT CONTROL THE VEHICLE. THE VEHICLE WAS MOVING ON IT'S OWN. THE AIR BAGS DID NOT DEPLOY. THE CONSUMER CRASHED INTO THE BORDER WALL, SPUN AROUND, AND STOPPED ON THE OTHER SIDE. *SC *JB
Aug 20, 2004
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
THE VEHICLE STALLED WHILE DRIVING AT 40 MPH. THE CONSUMER HAD THE VEHICLE TOWED. *LA THE VEHICLE WOULD NOT RESTART. THE FUEL PUMP WAS REPLACED. THE ANTI THEFT LIGHT HAD COME ON ALONG WITH THE RPM'S GOING UP. THE PROBLEM COULD NOT BE FOUND. THE VALVE BOOT AND THE SOLENOID WAS REPLACED. SOON AFTER, THE VEHICLE DIED AGAIN TWICE AFTER TWO REPAIR ATTEMPTS. *SC *JB
Aug 19, 2004
TRAILER HITCHES
1 complaint
U-HAUL WILL NOT RENT ANY TRAILER TO OWNERS OF FORD EXPLORER'S. U-HAUL SHOULD NOT BE ALLOWED TO PICK AND CHOOSE IT'S CUSTOMERS. IF I HAVE A SAFE AND PROPERLY EQUIPED TOW VEHICLE LIKE A 2003 FORD EXPLORER, 4 DOOR, 4X4, AUTOMATIC, 4.0 LITER WITH A HEAVY DUTY TOWING PACKAGE THEN U-HAUL SHOULD NOT BE ALLOWED TO TELL ME I DO NOT HAVE AN APPROPRIATE TOW VECHICLE. THE REAL REASON THEY DECLINE TO RENT A TRAILER TO FORD EXPLORER OWNERS IS BECAUSE THE COMPANY LAWYERS TOLD THEM NOT TO BECAUSE "U-HAUL HAS CHOSEN NOT TO RENT BEHIND THIS TOW VEHICLE BASED ON OUR HISTORY OF EXCESSIVE COSTS IN DEFENDING LAWSUITS INVOLVING FORD EXPLORER TOWING COMBINATIONS.*AK
Aug 07, 2004
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
VARIOUS COMPLAINTS INVOLVING THE 2003 FORD EXPLORER XLT.*MR CONSUMER BELIEVED THAT NOISE ON VEHICLE WAS COMING FROM REAR. REPAIRS AND/OR REPLACEMENTS WERE MADE ON: FRONT AND REAR SUSPENSIONS, TRANSFER CASE, AND SEALS IN THE REAR AXLE DUE TO LEAK. NOW, CONSUMER IS WAITING FOR A NEW AXLE ASSEMBLY TO BE REPLACED ON THE VEHICLE. ALSO, A COOLING SYSTEM NOISE ON VEHICLE BUT DEALER COUDN'T FIND THE SOURCE OF THE PROBLEM. *LA
Jul 15, 2004
SERVICE BRAKES, HYDRAULIC,VISIBILITY,SEAT BELTS,STRUCTURE
1 complaint
NUMEROUS PROBLEM: BRAKES, REAR WINDOW OPENING, SEAT BELT RETRACTION, HEATER, REAR DEFROST, BODY WORK, ETC.. *PH WHILE BRAKING THE BRAKE PEDAL WENT TO THE FLOOR AND CAUSED EXTENDED STOPPING DISTANCE. THE REAR WINDOW HINGE FAILED WHICH CAUSED THE WINDOW TO OPEN WHILE THE CONSUMER WENT THROUGH A CAR WASH. THE SEAT BELT RETRACTED SLOWLY WHICH CAUSED THE BELT TO BECOME HOOKED ONTO THE DOOR LOCK SYSTEM. AS A RESULT THE PASSENGER COULD NOT GET OUT OF THE VEHICLE. THE LEFT WIPER WAS NOT CLEARING THE WINDSHIELD. THE LEFT REAR DOOR WOULD NOT CLOSE ALL THE WAY UNLESS IT WAS SLAMMED HARD. *NM
Mar 29, 2004
ENGINE AND ENGINE COOLING,POWER TRAIN,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
I HAVE RECENTLY BOUGHT 2 BRAND NEW FORDS FROM CHAMPION FORD IN SHREVEPORT LOUISIANA. MY BRAND NEW FORD XLT EXPLORER 2 DOOR SPORT HAS BEEN IN THE SHOP FOR VARIOUS REPAIRS LONGER THAN I HAVE HAD THE VEHICLE. THE VEHICLE WAS PURCHASED ON 09/27/2003 SINCE THEN THE HOOD HAD TO BE RE-PAINTED, BOTH SIDE BODY MOLDING HAS BEEN REPLACED, THE FRONT TURN SIGNAL LIGHT CAME LOOSE , BOTH BOTTOM EXTERIOR BODY DOOR TRIM HAD TO BE REPLACED, INTERIOR TRIM PIECE BELOW THE REAR WINDOW BROKE AND HAD TO BE RE-PLACED, BUT THE MAIN PROBLEM IS A VIBRATION IN THE MOTOR/TRANSMISSION THAT VIBRATES THE DASH I HAVE SPENT ALREADY OVER $60.00 IN GAS BACK AND FORTH TO DEALERSHIP, ME AND MY WIFE HAVE TAKEN OFF TWO DAYS AT WORK COSTING US OVER $500.00 IN LOSS OF PAY, I HAVE ALREADY PAID THE FIRST TRUCK NOTE AND INSURANCE PAYMENT AND NOW THE TRUCK IS BACK AT THE DEALERSHIP FOR REPAIRS FOR APPROXIMATELY ONE MORE WEEK OF REPAIRS. ON 10/17/2003 THE TRUCK WAS BROUGHT BACK TO THE DEALERSHIP AND MY WIFE DROVE ANOTHER EXPLORER OF THE SAME MAKE/MODEL AND HAD NO PROBLEMS I THEN WAS TOLD BY THE SERVICE MGR. THAT THIS PROBLEM WAS INHERENT TO THIS MAKE/MODEL. I THEN APPROACHED THE SALE MGR. WITH THE HOPES OF EITHER EXCHANGING OR TRADING UP TOO THE 4 DOOR MODEL TO HELP DEFRAY THE PROFIT LOSS. IT WAS EXPLAINED TO ME THAT THE VEHICLE HAD ALREADY DEPRECIATED SOME $4000.00 AND THAT TO SWAP VEHICLES IT WOULD COST ME AN ADDITIONAL $75.00 AN UP A MONTH CAR NOTE. I HAVE CONTACTED FORD MOTOR COMPANY WHO BASICALLY TOLD ME I WAS STUCK WITH THE VEHICLE EVEN THOUGH THE DEALERSHIP HAS HAD THE VEHICLE LONGER THAN I HAVE HAD IT. I WAS SENT FROM EMPLOYEE TO EMPLOYEE MGR. OF THIS TO MGR. OF THAT. I WOULD APPRECIATE ANY INFORMATION OR IDEAS YOU COULD PROVIDE ME WITH THIS SITUATION. THIS VEHICLE IS TO BE MY WIFE'S TRUCK AND I WOULD LIKE HER IN A SAFE TRUCK THAT IS SAFE FOR HER TO TRAVEL IN. THE DEALERSHIP HAS ALREADY REPLACED THE COSMETIC FAULTS BUT HAS STATED THAT THIS PROBLEM IS OF DOUBTFUL OUTCOME.
Jan 15, 2004
ELECTRICAL SYSTEM,AIR BAGS
1 complaint
INTERMITTENT PROBLEMS OF GETTING THE 2003 FORD EXPLORER VEHICLE TO START. AFTER AN HOUR OR SO VEHICLE WOULD START UP AS IF THERE WAS NEVER A PROBLEM. THIS INCIDENT HAPPENED MORE THAN 4 TIMES IN THE PAST. *AK
Jan 06, 2004
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,SEATS
1 complaint
PROBLEMS WITH BRAKES, TRANSMISSION AND SEAT RECLINER HANDLE.*MR DEALER WAS NOTIFIED. *CB
Oct 08, 2003
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
REAR GLASS OPENED WHILE DRIVING. LOUD WHISTLING NOISE COMING FROM UNDER DASH/ENGINE. NO POWER. STALLS ON TAKE OFF. *AK
Aug 27, 2003
SEAT BELTS,EQUIPMENT
1 complaint
RE: SECOND (MID-SECTION) SEAT - DRIVER'S SIDE 1. SEAT BELT BECAME LODGED BEHIND SEAT RELEASE CAUSING BACK OF SEAT TO JERK FORWARD AND STRIKE MY CHILD IN BACK OF NECK. 2. FACTS: A) WHEN MY DAUGHTER (12 YEARS; 89 LBS.) LEANED FORWARD IN HER SEAT, PRESSURE WAS PLACED ON SEAT BELT CAUSING RELEASE TO ENGAGE AND JERK FORWARD; B) MY DAUGHTER WAS STILL IN SEAT BELT WHEN I PULLED OFF THE SIDE OF ROAD TO CHECK ON HER; C) I WAS REPEATEDLY UNABLE TO GET THE BACK OF HER SEAT TO "LOCK IN" PLACE; D) UPON FURTHER INVESTIGATION, I FOUND SEAT BELT TO BE LODGED SECURELY BEHIND SEAT RELEASE AND EACH TIME MY DAUGHTER MOVED FORWARD AND PLACED PRESSURE ON SEAT BELT, THE RELEASE WAS ENGAGED; E) THIS INCIDENT WASN'T THE RESULT OF AN ACCIDENT; E) BRAKES WEREN'T BEING USED AT TIME; F) SHE WAS SEEN IN EMERGENCY ROOM DUE TO PAIN IN HER NECK. BACK AND HEAD; SHE WAS DIAGNOSED WITH A CERVICAL STRAIN AND HAD TO WEAR A NECK COLLAR FOR FIVE DAYS. 3. CONTRIBUTING REASONS FOR OCCURRENCE: A) SEAT BELT IS SECURED TO SIDE OF VEHICLE; B) WHEN A PERSON GETS INTO THIRD ROW SEAT, IT'S EASY TO GET CAUGHT ON THE SEAT BELT CAUSING IT TO HANG BEHIND SEAT RELEASE; (C) IF SEAT BELT DOESN'T RETRACT PROPERLY, IT CATCHES BEHIND SEAT RELEASE; D) IT CAN ALSO CATCH ON FRONT OF RELEASE. 4. ADDITIONAL CONCERNS: A) SECOND SEAT RELEASE IS A TWO STEP RELEASE: IF THIS WAS A SITUATION WHERE THE BRAKES HAD TO BE APPLIED QUICKLY AND FIRMLY, SECOND PART OF RELEASE COULD HAVE POTENTIALLY ENGAGED CAUSING MY DAUGHTER TO BE STRUCK FROM BEHIND AND THROWING HER FORWARD CAUSING HER TO STRIKE THE FRONT OF HER HEAD ON THE BACK OF THE DRIVER'S SEAT WHICH IMPACT COULD HAVE QUITE LIKELY CAUSED ME TO LOSE CONTROL OF THE VEHICLE. 5. THIS IS A VERY SERIOUS SITUATION WHICH COULD CAUSE CATASTROPHIC RESULTS IF NOT CORRECTED IN ALL EXPLORERS EQUIPPED WITH THIS TYPE OF SEAT BELT AND SEATING ARRANGEMENT. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. I LOOK FORWARD TO A RESPONSE IN THIS REGARD. *NLM
Aug 10, 2003
PARKING BRAKE,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
THE VEHICLE EXPELLED GASOLINE EVERYTIME THE CONSUMER WAS REFUELING THE TANK AND THE GAS PUMP AUTOMATICALLY SHUT OFF, AS IT IS DESIGNED TO DO. THE PROCESS OF FILLING THE TANK INCREASED FIVE FOLD, TAKING APPROXIMATELY 25-30 MINUTES, BECAUSE THE PUMP REPEATEDLY SHUT OFF AND EXPELLED GAS. THE MANUFACTURER WAS NOTIFIED AND WAS AWARE OF THE PROBLEM BUT THERE WAS NO CURRENT FIX FOR THE PROBLEM. THE EMERGENCY BRAKE NEEDED ADJUSTING AND THE CHECK ENGINE LIGHT ILLUMINATED. *MR *SCC *NLM
Jun 03, 2003
STEERING,POWER TRAIN,AIR BAGS
1 complaint
WHILE DRIVING AND WITHOUT WARNING A LOUD CLINKING NOISE CAN BE HEARD. THE DEALER IS AWARE OF THE PROBLEM. *NLM SQUEELING NOISE FROM MOTOR. TRANSMISSION LURCHED AND WOULD NOT ENGAGE. TRANSMISSION AND TRANSFER CASE HAD TO BE FLUSHED. REPLACE STEERING SHAFT FOR CLINKING NOISE. CLOCKSPRING REPLACED.
Jan 15, 2003
Frequently Asked Questions
How many problems does the 2003 FORD Explorer Sport Trac have?
The 2003 FORD Explorer Sport Trac currently has 1313 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2003 FORD Explorer Sport Trac?
The most common problems reported for the 2003 FORD Explorer Sport Trac are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2003 FORD Explorer Sport Trac problem data come from?
All problem and complaint data for the 2003 FORD Explorer Sport Trac comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - FORD Explorer Sport Trac
2024 Problems
2023 Problems
2022 Problems
2021 Problems
2020 Problems
2019 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2014 Problems
2013 Problems
2012 Problems
2011 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2004 Problems
2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
Other FORD Models
'34
1500 Foldaway
A8513
A9513
A9522
Aerostar
Affordable Aluminum
Affordable Trailers
Aspire
AT8513
AT9513
AT9522
Similar Brands
ST
3,555 models
RS
3,484 models
NC
2,822 models
ND
2,385 models
Z
1,951 models
MOTO
1,583 models
NU
1,189 models
RC
1,122 models