2012 FORD Fiesta Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
613
Complaints Reported
Complaints by Component
POWER TRAIN
193 complaints
The contact owns a 2012 Ford Fiesta. The contact stated that upon taking the vehicle to a gas station for servicing, the contact was informed that the brake calipers were sticking, and the calipers and rotors were extremely hot. The calipers and rotors were replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission axle shaft had damaged the splines. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 42,000.
Aug 13, 2025
Transmission unexpectedly malfunctions. Car lost the ability to shift into reverse and even numbered gears. rough shifting when it can shift. slipping when attempting to drive. Unable to accelerate from a stop sign. Based on simple web searches, the Ford fiesta and Focus with the DPS6 transmission are notorious for defective transmissions.
Jul 13, 2025
It is widely known that this vehicle has irreparable transmission problems. My car shudders, loses power, has issues shifting, etc because of known issues. It feels dangerous to drive at times. The dealer no doubt willingly sold it to me used knowing about the problem. I feel taken advantage of as I had to purchase the car during Covid when inventory was low and prices were high. I owe over twice as much on car than it’s worth. No one in their right mind would buy it. I’m on medical leave without pay and in no position to trade it. I bought it after all the class action suits were settled. It doesn’t appear to fall under lemon law. I’m basically waiting for it to completely break down. Praying nobody is hurt when it happens. I’m writing because I’m aggravated and feel I have no recourse.
Mar 01, 2024
TCM problem. Ford dealer won't replace the TCM module.
Feb 21, 2024
Driving down the street and car started bucking and shifting improperly. I took it in to the dealership and the said the tcm might be under warranty. Then they just said the transmission is bad
Jan 18, 2024
+ 188 more complaints for this component
STRUCTURE
93 complaints
Nothing
Aug 06, 2023
FRONT PASSENGER DOOR LATCH DON'T STAY SHUT AND NOT ABLE TO LATCH SHUT, MOVING TURNING LEFT THE DOOR SWUNG OPEN.IN CITY STREET.. NOTICE IT WAS ON A RECALL... TURNED IT IN ON APRIL 6,2021
May 10, 2021
AFTER A RECALL OF DOOR LATCHES THAT WERE REPLACED I HAVE HAD 3 OTHER LATCHES MALFUNCTION. MOST RECENTLY MY DRIVER SIDE DOOR. I HAD TALKED TO MY DEALERSHIP AND THEY TOLD ME I AM RESPONSIBLE FOR THE REPAIR NOW. THEY DID REPAIR ONE LATCH AFTER THE RECALL WORK WAS DONE UNDER WARRANTY. I CURRENTLY CANNOT SAFELY DRIVE MY VEHICLE!
Feb 16, 2020
THE PASSENGER-SIDE DOOR WILL NOT OPEN FROM THE INSIDE.
Jul 13, 2019
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE DOOR WAS OPEN. THE CONTACT ATTEMPTED TO CLOSE THE DOOR UNSUCCESSFULLY. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE DOOR HAD TO BE REPAIRED UNDER WARRANTY BECAUSE OF THE SAME FAILURE THREE YEARS AGO. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Jul 03, 2019
+ 88 more complaints for this component
UNKNOWN OR OTHER
54 complaints
The door latches have a safety recall and needs to be fixed or observed to ensure proper road safety. In addition I cannot move onto my vehicle registration renewal until this recall is repaired. I do not see any visible malfunction but the doors do have to slam shut to ensure they are properly closed. No individuals have been put at risk. The problem has not been confirmed by a dealer or service center, nor inspected by any party. No warning signals, signs or lights appeared on the car telling me about the particular issue or area with issue.
Nov 05, 2025
My car has had transmission issues since I purchased the car, and the problems has gotten worse and now the car is not drivable. I have purchased parts after parts and still the problem. I have reached out to the company numerous times, and reached out to programs. Iam stuck without a car now.What do I need to do
Aug 28, 2025
While driving along the transmission slipped into neutral and would not move forward.Could have been hit from behind.
Jul 16, 2025
Incident= on February 15, 2023 While vehicle is in drive, upon stopping going up a slight hill, the vehicle started rolling backwards.I did not do anything except slow down/stop. It failed to engage in any gear after it started sliding back, including reverse to try to get me out of traffic ( the gear shifter was just sliding without resistance) except park for almost 15 minutes. My mother and my dog were in the car with me at this time. We were also in the left lane of traffic/ during moderate traffic. The car is an automatic. The vehicle finally engaged in low gear and I was able to drive 10mph to get home. Mechanic, the next morning, stated that my transmission is slipping/not engaging properly. He also advised against driving. And, gave me a really long list of diagnostic codes pertaining to my transmission. My check engine light is also on, now. My check engine light has been going on and off for a few weeks because my catalytic converter is starting to go out, but was off until this incident. I do have the list of diagnostic codes from the mechanic. My vehicle is not driveable because I can't guarantee that it will get me from point A to point B without slipping out of gear again and putting my life and other drivers on the road in harm's way.
Feb 20, 2023
The door is not closing or locking I want to open the door and get groceries down and then when I went to close it it wouldn’t close the latch on it is not working
Aug 27, 2022
+ 49 more complaints for this component
LATCHES/LOCKS/LINKAGES
35 complaints
2012 FORD FIESTA. CONSUMER WRITES IN REGARD TO DEFECTIVE DOOR LATCH. THE CONSUMER HAS CONTACTED THE DEALER SEVERAL TIMES FOR REPAIRS AND INFORMED BY THE DEALER THAT PARTS WERE NOT AVAILABLE.
Oct 25, 2022
RIGHT FRONT PASSENGER DOOR LATCH FAILED (155364 MILES ON ODOMETER). CAN'T CLOSE/LOCK DOOR. LATCHES WERE REPLACED UNDER RECALL 2/28/18 @ 148,721 MILES.*DT *DL
Jan 04, 2020
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY MAC HAIK FORD (515 I-35E, DESOTO, TX 75115, 469-530-3559) REGARDING NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES). MONTHS LATER, THE REAR DRIVER'S SIDE DOOR OPENED WHILE THE VEHICLE WAS BEING DRIVEN ON A HIGHWAY. THE CONTACT PULLED OVER TO CLOSE THE REAR DOOR. BOB TOMES FORD (950 S CENTRAL EXPY, MCKINNEY, TX 75071, 1-888-485-3971) REPLACED THE PART, BUT IT FAILED A THIRD TIME. THE CONTACT FELT THAT THE SAME OEM PART WAS THE SOURCE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED THAT THE RECALL REMEDY FAILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Jul 10, 2019
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 60 MPH, THE FRONT PASSENGER DOOR BECAME AJAR. THE CONTACT WAS UNABLE TO SECURELY LATCH THE DOOR. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Aug 14, 2018
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 45 MPH, THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT THOUGHT THAT SHE HAD NOT LOCKED THE DOOR CORRECTLY, BUT THE FAILURE OCCURRED AGAIN. WHILE DRIVING 45 MPH, THE FRONT AND REAR PASSENGER SIDE DOORS OPENED WITHOUT WARNING THE FOLLOWING DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Apr 28, 2017
+ 30 more complaints for this component
ELECTRICAL SYSTEM
19 complaints
The contact owns a 2012 Ford Fiesta. The contact stated while driving 70 MPH at night, the low-beam headlights stopped working. There was no warning light illuminated. The contact stated that he engaged in the high-beam headlights and continued driving. The contact, who is an electrician, diagnosed that the relay that controlled the low-beam headlights was corroded in the battery junction box. The dealer was notified of the failure and informed the contact that he had to pay out of pocket for the repair. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 19B22. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Jan 03, 2023
The contact owns a 2012 Ford Fiesta. The contact stated while driving approximately 55 MPH at night, the low-beam headlamps failed to operate as needed. The contact mentioned that the high beam was needed to be able to see the roadway correctly. The dealer was not contacted. The contact was a mechanic and diagnosed that there was corrosion on the junction box that caused the failure of the headlamps. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,000.
Mar 22, 2022
My engine light came on so I took it to Ford dealership and they told me it's the car computer not understanding when the engine is turned off and that it is not an urgent issue to keep driving it since they are backed up. A week later while driving the car just stopped the engine light started glitching. After 2 minutes it starts again. So I called Ford explained what happened they could check it a week later so I start calling around. Found Ford dealership that can check it immediately, then they told me that the issue is a wiring problem that Ford has sent them a bulletin about but it is not a recall. I told them that it should be a recall if Ford knew that a wiring issue can make your car just stop in the middle of traffic with no warning whatsoever. The issue on my invoice says EEC TEST CODES P2610 P2138, PIN POINT TEST, NEED TO PERFORM TSB 13-11-15 WIRE REPAIR BYPASS CONNECTOR C210 TO PCM, REPROGRAM PCM TO LATEST SOFTWARE. It is a safety issue if your car just stops working in the middle of traffic and Ford know but refuse to issue a recall for it.
Oct 06, 2021
It started with a loud thud sound while driving. It was as if something hit or fell on the car. Scary loud sounds from the car used to happen randomly at anytime. I had to stop the car, get out and check what fell or hit the car but every time I checked there was no mark or scratch or sign of something hitting. Sounds were so sudden and loud that someone could easily be shocked and lose control of the car. After such repeated incidents of loud thumping sounds I thought that it was the speakers (part of cars standard audio system) that was making the sound. I thought that the problem can be temporarily solved by turning off the audio system. But it was not so. Car kept making disturbing noises even with the audio system turned off. Over time it got worse and more frequent. It scares kids and other co-passengers. Knowing how disturbingly and dangerously sudden these noises are I absolutely cannot lend my car to any family member or friend to drive on their own. They could lose control of the car harming themselves or others. Now it does long crackling, popping and thumping sounds even when the car itself is off ignition. I am holding the car keys, am outside the car, it makes crackling sounds on simply opening and shutting the doors of the car. Upon quick search of this problem on the internet I find that a LOT of people have reported having this problem - https://www.youtube.com/watch?v=WLx0WN23SD4. I along with lot of others who have reported this problem are surprised that there is not already a recall of this. There appears a related TSB but it doesn't list 2012 Ford Fiesta SE - https://www.tsbsearch.com/Ford/13-4-14. Please have Ford address this and save lives. Thank you
Aug 21, 2021
The contact owns a 2012 Ford Fiesta. The contact stated while driving at various speeds, the vehicle stalled. The contact stated that occasionally there was smoke coming from the engine compartment. The contact also stated that the vehicle would not restart. The contact stated no warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with the battery needing to be replaced. The vehicle was repaired but the failure still occurred. The contact then towed the vehicle to another independent mechanic where it was diagnosed with nothing needing to be replaced. The manufacturer had been informed of the failure and referred the contact to the NHTSA. The failure mileage was approximately 160,000.
Jul 06, 2021
+ 14 more complaints for this component
POWER TRAIN,ENGINE
16 complaints
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE GEAR SHIFTER FAILED TO SHIFT FROM NEUTRAL. ALL THE INSTRUMENT CLUSTER WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO BILL HOOD FORD (1500 N MORRISON BLVD, HAMMOND, LA 70401 (985) 205-8157) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 108,130.
Jan 21, 2020
WE HAVE A 2012 FORD FIESTA. WHEN WE ARE DRIVING THE CAR TI SHAKES WHEN IT GOES TO CHANGE GEARS, IT IS AN AUTOMATIC. WE'VE TAKEN IT TO THE DEALERSHIP MANY TIMES. THE DEALERSHIP USED TO TELL US IT WAS THE MASS AIR FLOW SENSOR. THEY HAVE CLEANED IT AND REPLACED IT. THE CAR CONTINUED TO HAVE THE ISSUE. I TOOK THE CAR INTO THE DEALERSHIP AND TOLD THEM TO CHECK THE CLUTCH ASSEMBLY. THEY DID AND REPLACED THE CLUTCH ASSEMBLY SAYING THAT WAS THE PROBLEM. THE CAR DROVE DECENT FOR ABOUT A MONTH THEN WE WENT BACK TO THE PROBLEM OF LOSING POWER IN THE MIDDLE OF AN INTERSECTION AND THEN ACCELERATING TOO FAST AFTER THE LOSS OF POWER. NOW THE CAR WILL REV UP WHEN IN PARK AND CONTINUES TO HAVE THE SHUTTERING PROBLEM. THE DEALERSHIP SEEMS TO NOT KNOW WHAT IS GOING ON.
Oct 09, 2017
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE TRANSMISSION MALFUNCTION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN FORD OF VENTURA, CA WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CONTACT NHTSA TO FILE A COMPLAINT AND HAVE HER VIN INCLUDED IN THE RECALL. THE VIN AND FAILURE MILAGE WERE NOT AVAILABLE.
Jul 13, 2017
DRIVER SIDE DOORS LOCK. PASSENGER DOORS DO NOT. CAR WON'T START. BATTERY IS GOOD. FUEL IS GOOD.
Jul 03, 2016
I'M FILING THIS COMPLAINT AGAINST FORD MOTOR COMPANY CONCERNING MY 2012 FORD FIESTA THE VECHICLE HAS SEVERALS RECALL 0N IT ABOUT THE TRANSMISSION I HAVE PUT THE VECHICLE IN THE SHOP SIX TIMES SINCE I PURCHASE THE VECHICLE IN 2013 THE VECHICLE JERKS/SHUDDER/CLIMB UP HILL SLOW/ROLL BACK ON HILLS/I ALMOST BEEN IN SEVERAL ACCIDENT BECAUSE OF THIS VECHICLE I WAS DRIVING ON THE FREEWAY/STOP ON A HILL VECHICLE ROLL BACK ALMOST BUMP VECHICLE BEHIND ME
Jan 17, 2016
+ 11 more complaints for this component
STRUCTURE,LATCHES/LOCKS/LINKAGES
16 complaints
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WAS STUCK IN THE OPEN POSITION. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT WAS UNSUCCESSFUL. THE DEALER WAS NOT CONTACTED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,750. THE VIN WAS UNKNOWN.
Aug 05, 2019
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD NOT CLOSE AND REMAIN SHUT. THE VEHICLE WAS TAKEN TO DE PAULA FORD (1101 CENTRAL AVE, ALBANY, NY) AND THE DOOR LATCH WAS REPLACED. THE FAILURE WAS REMEDIED, BUT THE SAME FAILURE RECENTLY OCCURRED ON THE FRONT DRIVER SIDE DOOR. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000(STRUCTURE). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALLS. THE FAILURE MILEAGE WAS 40,000.
Dec 06, 2018
WHILE DRIVING OUT OF MY NEIGHBORHOOD MY REAR PASSENGER DOOR LATCH STOPPED WORKING. THE DOOR SWUNG OPEN AS I TURNED THE CORNER. ONE COULD ONLY IMAGINE HOW TERRIFYING THIS WAS FOR MY 7 YEAR OLD WHO WAS SITTING RIGHT NEXT TO THAT DOOR AS IT FLEW OPEN. *TR
Jan 21, 2015
AS I WAS PULLING OUT OF THE DRIVEWAY AND STARTED DRIVING DOWN THE STREET MY FRONT PASSENGER DOOR FLEW OPEN ONLY TO FIND THE DOOR LATCH TO BE BROKEN. WHEN THE DOOR WONT CLOSE THE LIGHTS STAY ON RESULTING IN A DYING BATTERY. EXTREMELY INCONVENIENT AND UNSAFE. THIS HAPPENED AGAIN ONE MONTH LATER AND EACH TIME THE PART WAS ON A NATIONAL BACKORDER. *TR
Jan 21, 2015
I HAVE A 2012 FORD FIESTA. THE BACK RIGHT DOOR LOCK HAS FAILED AND NOW THE REAR BACK DOOR WON'T REMAIN CLOSED. LUCKILY THIS HAPPENED WHILE THE CAR WASN'T MOVING. COULD HAVE BEEN A HUGE ISSUE HAD I ACTUALLY BEEN IN MOTION. *TR
Jan 16, 2015
+ 11 more complaints for this component
ENGINE
13 complaints
Car TCM blew and Leif Johnson refusing to schedule repairs with loaner car for fix.
Jun 21, 2023
Transmission malfunction
Nov 25, 2022
Dp26 automatic Transmission seals leak contamination of clutch. Constant problems with transmission.
Aug 10, 2022
MY TRANSMISSION CONTINUES TO SLIP REPEATEDLY AFTER I TOOK IT TO FORD WHERE THEY TOLD ME NOTHING WAS WRONG AND THAT I DIDN'T KNOW WHAT I WAS TALKING ABOUT . THEY WERE RUDE AND INCONSIDERATE. IT HAS SLIPPED IN ALL FORMS OF MOVEMENT . WHEN I'VE BEEN BRAKING ,DRIVING URBAN OR HIGHWAY. I TOOK IT BACK TO A DIFFERENT DEALER SHIP AND THEY TOLD ME MY TRANSMISSION WAS BAD.
Aug 26, 2020
I SAVED FOR THREE YEARS TO PURCHASE A CAR. AND TRUSTED THE FORD NAME. MY 2012 FIESTA, WITH 60,000 MILES, IS SHUTTERING AND MISSING WHEN I STOP AND GO. IT TAKES AWHILE TO GET GOING AND JUMPS. I MADE AN APPOINTMENT WITH THE DEALERSHIP AFTER HEARING ABOUT FORD MOTOR COMPANY TELLING THEIR DEALERSHIPS TO FIX THE ISSUE. AFTER I GOT TO THE DEALER I WAS TOLD I WOULD HAVE TO PAY $120 FOR THEM TO EVEN DIAGNOSE THE PROBLEM. AND THAT FORD MAY COVER ANYWHERE FROM NOTHING TO EVERYTHING. IT COULD BE 1/3, 2/3 OF THE COST. THEY WOULD DECIDE. I HAVEN'T HAD MY CAR FOR 3 DAYS. IT'S JUST SITTING AT THE SHOP WAITING ON FORD MOTOR COMPANY TO 'DECIDE HOW MUCH THEY WILL COVER, IF ANY'. I AM INFURIATED!
Jul 31, 2019
+ 8 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
9 complaints
THE HEADLIGHTS DO NOT WORK ON THE LOW BEAM SETTING. FOUND THE HEADLIGHT RELAY TO HAVE HEAVY CORROSION. THE FRONT MOST TERMINAL HAS CORRODED OFF OF THE RELAY ENTIRELY AND IS NOW STUCK IN THE ELECTRICAL BOX UNDER THE HOOD OF THE CAR. I NOTICED THIS CONDITION WHEN I WAS DRIVING HOME ON THE HIGHWAY IN THE EARLY EVENING JUST BEFORE SUNSET. I WAS ABLE TO ARRIVE AT HOME BEFORE THE LACK OF LIGHT CAUSED ANY UNSAFE DRIVING CONDITIONS. THE FUSE IS DESIGNATED R11 ON THE ELECTRICAL BOX. IMPROPER SEALING OF THE ELECTRICAL BOX HAS LED TO MOISTURE BE ALOUD IN CAUSING DAMAGES. FAULTY CONSTRUCTION FROM MANUFACTURER.
Jul 29, 2020
MY 2012 FORD FIESTA HAS NO FILTRATION SYSTEM TO PREVENT SALT AND MOISTURE FROM GETTING INTO THE ENGINE FUSE BOX. LAST YEAR, A MECHANIC REWIRED THE FUSE BOX LOW BEAM RELAY TO A DIFFERENT FUSE, NOW THE CORROSION HAS STARTED UP AGAIN. THIS FORCES ME TO USE MY HIGH BEAMS UNTIL I HAVE TO REPLACE THE WHOLE FUSE BOX, WHICH IS EXPENSIVE AND CAUSES ME TO BE UNSAFE UNTIL I FIX THE PROBLEM. I'VE SEEN OTHER INSTANCES OF THIS ONLINE.
Jan 27, 2020
DUE TO THE POOR DESIGN OF THE FUSE BOX LOCATED IN THE ENGINE COMPARTMENT, THE RELAY (R11) RESPONSIBLE FOR SWITCHING ON & OFF THE LOW-BEAM HEADLIGHTS HAS CORRODED TO THE POINT THAT ONE OF THE PINS IS STUCK IN THE FUSE BOX & IS FLUSH WITH THE SURFACE OF THE BOX. INITIALLY, THIS STARTED WITH INTERMITTENT HEADLIGHT FAILURE--SOMETIMES AT STARTUP & OTHER TIMES WHILE DRIVING AT NIGHT OR DURING INCLEMENT WEATHER. THE CORROSION WAS MISSED WHEN I TOOK THE CAR TO A FORD DEALERSHIP. NOW, THE LOW BEAMS DO NOT WORK AT ALL DUE TO THE COMPLETE CORROSION OF THE PIN. THIS HAS LEAD TO SEVERAL UNSAFE SITUATIONS. I HAVE NOT BEEN ABLE TO SEE & OTHER CARS HAVE NOT BEEN ABLE TO SEE ME WHEN MY HEADLIGHTS STOP WORKING. I'VE HAD TO DRIVE WITH HAZARDS INSTEAD OF HEADLIGHTS AT NIGHT TO ENSURE OTHERS COULD SEE ME WHILE I MOVED MY CAR FROM THE HIGHWAY TO A SAFE PARKING SPOT. I NEARLY HIT A DEER I WAS UNABLE TO SEE DUE TO MY HEADLIGHTS GOING OUT WHILE DRIVING. FROM WHAT I UNDERSTAND, THIS MAKE & MODEL HAS BEEN RECALLED IN CANADA BECAUSE THEY RECOGNIZE THE SIGNIFICANT SAFETY ISSUE PRESENT. I DON'T UNDERSTAND WHY IT IS NOT RECOGNIZED IN THE UNITED STATES.
Jan 07, 2020
THE EXACT TIME OF THE INCIDENT IS UNKNOWN. I HAD NOT DRIVEN MY CAR AT NIGHT FOR AT LEAST TWO WEEKS BEFORE I TRIED TO TURN ON MY LOW BEAM HEAD LIGHTS WHEN I WAS PARKED IN A FRIEND'S DRIVEWAY AT NIGHT. MY CAR'S LOW-BEAM HEADLIGHTS DID NOT TURN ON. UPON FURTHER INSPECTION IT WAS DISCOVERED THAT THE LIGHT BULBS WERE UNDAMAGED, BUT THE RELAY HAD BECOME CORRODED. WHEN THE RELAY WAS REMOVED THE CORRODED PRONG BROKE OFF (OR OTHERWISE REMAINED) IN THE FUSE BOX. NOW THERE IS NO WAY TO REPLACE THE RELAY, BECAUSE OF THE PRONG IN THE FUSE BOX. MY LOW BEAMS DO NOT WORK. MY TURN SIGNALS AND MY HIGH BEAMS STILL FUNCTION, BUT IT IS NOT SAFE TO DRIVE AT NIGHT WITH ONLY HIGH BEAMS. SO, THIS IS A SAFETY ISSUE. BELOW IS A PICTURE OF THE CORRODED RELAY PRONG IN THE FUSE BOX. THE PRONG IS BLUE/GREEN AND IS LOCATED IN THE UPPER LEFT HAND OF THE PICTURE. RECENTLY IN CANADA, THERE WAS A RECALL FOR THE SAME PROBLEM FOR SIMILAR FORD FIESTAS.
Jan 07, 2020
THE LOW BEAM LIGHTS WORK INTERMITTENTLY. THEY SHUT OFF WHILE DRIVING. THIS CAUSES AN UNSAFE CONDITION FOR THE DRIVER, PASSENGERS, PEDESTRIANS AND ONCOMING VEHICLES. THIS HAPPENS BOTH WHILE THE VEHICLE IS STATIONARY AND IN MOTION. IT HAPPENS IN ALL WEATHER CONDITIONS AND TEMPERATURES. IT OCCURS BOTH DURING CITY DRIVING CONDITIONS AND HIGHWAY DRIVING CONDITIONS. THERE SEEMS TO BE A SHORT BETWEEN THE HEADLIGHT, THE VEHICLE FUSE BOX AND THE HEADLIGHT ON AND OFF SWITCH. THE HIGH BEAM SYSTEM IS NOT AFFECTED BY THIS PROBLEM. LIGHTS HAVE BEEN CHANGED AND FUSES HAVE BEEN CHANGED.
Dec 22, 2019
+ 4 more complaints for this component
POWER TRAIN,ELECTRICAL SYSTEM
8 complaints
The contact owns a 2012 Ford Fiesta. The contact stated while attempting to accelerate, the vehicle hesitated to move forward or backwards. Additionally, the contact stated that the ignition key had failed to operate as intended also. The vehicle was towed to the local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified on the failure. The approximate failure mileage was 12,000.
Sep 10, 2024
I PURCHASED THIS CAR FROM A USED DEALER IN JAN. 2016 NOT KNOWING THAT THERE WAS AN ISSUE WITH THE TRANSMISSION (THEY WON'T EVEN TAKE IT BACK). THIS CAR CUTS OFF IN TRAFFIC IT HAS BEEN IN THE SHOP MORE THAN I HAVE HAD IT AND NOW THE DEALER IS REFUSING TO WORK ON IT. I HAVE ON SEVERAL OCCASIONS TRIED TO TRADE IT BUT BECAUSE OF THE TRANSMISSION ISSUE NO ONE WILL TRADE IT. I HAVE TRIED TO GET FORD TO BUY IT BACK AND THEY WON'T I DO NOT FEEL SAFE DRIVING THIS CAR THEY KNEW THERE WAS/IS AN ISSUE AND THEY ARE REFUSING TO REPAIR. I AM LEFT TO PAY FOR A CAR THAT I CAN DRIVE FOR FEAR OF IT CUTTING OFF IN TRAFFIC AND CAUSING A SERIOUS ACCIDENT AND HURTING OR KILLING ME OR SOMEONE ELSE. FORD COOPERATION IS SENDING ME TO FORD DEALERS THAT WANT TO SELL ME NEW CARS I CAN'T AFFORD I AM DISABLED WITH A LIMITED AMOUNT OF INCOME. PLEASE ANYTHING YOU CAN DO TO HELP ME WILL BE GREATLY APPRECIATED I HAVE THE SERVICE TICKETS FOR EVERY TIME IT HAS BEEN IN FOR REPAIR. THIS IS MY SECOND COMPLAINT TO YOUR ORGANIZATION AND I HAVE NOT RECEIVED A RESPONSE I COMPLAINED WHEN I FIRST GOT THE CAR.
Oct 03, 2017
I PURCHASED THE VEHICLE PRE-OWNED, 55,000 MILES. THE CAR DROVE FINE FOR 3 WEEKS AND AFTER THAT WOULD SHUDDER WHEN SPEEDING UP. NOW JUST THREE DAYS AGO, ONJULY 1, 2017, MY VEHICLE WOULD NOT START AT ALL. THE ALTERNATOR STILL HAS POWER AND WE HAVE CHECKED RELAYS AND FUSES AND JUMPED THE BATTERY BUT THE CAR STILL WILL NOT START AT ALL. I TURN THE KEY AND IT MAKES A CLICKING NOISE IN MY INSTRUMENT PANEL AND THE NEEDLES ON THE PANEL START FLICKERING. I WAS ABLE TO START IT ONCE BUT THE VEHICLE SHOWED THAT THERE WAS AN ENGINE MALFUNCTION TO SERVICE NOW.
Aug 03, 2017
LOST POWER WHILE DRIVING, PROBLEM OCCURRED 4 TIMES IN THE SPAN OF DRIVING 10 MILES, STRUGGLED TO GET HOME. OCCURRED WHILE ON FREEWAY, AT RED LIGHT, AND HIGH SPEED OR SLOW SPEED DID NOT MATTER. CAR WOULD DING THE ALERT SOUND, SEVERAL WARNING LIGHTS WOULD FLASH, AND I WOULD BE IMMEDIATELY BE FORCED TO COAST TO THE SIDE OF ROAD EACH TIME. THREE INSTANCES POSED SERIOUS RISK TO OTHERS AS MY CAR LOST MOMENTUM BEFORE SAFELY MAKING IT OFF THE ROAD, AND OTHER CARS HAD TO MOVE AROUND MY CAR. PROBLEM MATCHES THE MANUFACTURER COMMUNICATION BELOW FROM 2015, WHICH MEANS THIS HAS BEEN A LONG TERM DESIGN FLAW. THIS NEEDS TO BE MARKED AS A SAFETY RECALL. NHTSA ID NUMBER: 10058725 MANUFACTURER COMMUNICATION NUMBER: SB-15B22 SUMMARY ON CERTAIN VEHICLES, TRANSMISSION CONTROL MODULE (TCM) HAD DEVELOPED ELECTRICAL CIRCUIT FAILURES, RESULTING IN AN INTERMITTENT TRANSMISSION ENGAGEMENT LOSS WHILE DRIVING OR A LACK OF POWER OR NO START AND SOFTWARE NEEDS TO BE REPLACED
Jun 16, 2017
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED LOSS OF POWER AND VIBRATED ABNORMALLY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE AND SOFTWARE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER SERVICE BULLETIN NUMBER: TSB-15B22 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Jul 14, 2016
+ 3 more complaints for this component
AIR BAGS
7 complaints
Air bag light on intermittently, then recently it's been continuously on
Aug 12, 2024
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER SIDE OF THE VEHICLE WAS CRASHED INTO BY ANOTHER VEHICLE. THE FRONT BUMPER WAS DAMAGED AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN AIR BAG FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 189,213.
Oct 04, 2018
GOT IN AM ACCIDENT. WAS HIT ON MY PASSENGER FRONT SIDE. NO AIRBAGS DEPLOYED. NOT EVEN MY CURTAIN AIRBAGS. I WAS IN MOTION AT TIME OF ACCIDENT. I WAS ON A CITY STREET
Mar 27, 2018
AIRBAG DOES NOT WORK. LEFT REAR DOOR LATCH BROKE FOR NO REASON. BRAKES ARE NOT GOOD. AIR CONDITIONER IS FAILING.
Jan 07, 2017
TL* THE CONTACT OWNED A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SLOWED THE VEHICLE DOWN TO MAKE A U TURN AND LOST CONTROL. AS A RESULT, THE CONTACT STRUCK A PARKED VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A GARAGE. A WEEK AFTER THE CRASH, THE CONTACT WENT TO THE HOSPITAL AND WAS DIAGNOSED WITH A CONTUSION, MILD CONCUSSION, A RIB COMPRESS WALL, AND SWELLING. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 72,863. UPDATED 06/10/16*LJ THE CONSUMER STATED BOTH VEHICLES WERE TOTALED AND TOWED TO A GARAGE. UPDATED 06/28/16.*JB
May 02, 2016
+ 2 more complaints for this component
EXTERIOR LIGHTING
7 complaints
The contact owns a 2012 Ford Fiesta. The contact stated while driving 70 MPH, the low-beam headlights became inoperable. There were no warning lights illuminated. Additionally, the USB port was inoperable. The vehicle was taken to the dealer and was diagnosed with corrosion and a fractured pin. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 91,000.
Jan 16, 2024
The contact owns a 2012 Ford Fiesta. The contact stated that after starting the vehicle, the headlights failed to illuminate. The contact stated that later while driving, they then illuminated independently. No warning lights were illuminated. The failure became recurrent and the low beam headlights no longer illuminated and only the high beam headlights illuminated. The vehicle had not yet been taken to an independent mechanic or dealer for diagnosis or repair. The manufacturer was made aware of the failure and informed that the diagnosis and repairs were the contact's responsibility and he was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 140,000.
Oct 12, 2022
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE, WITHOUT WARNING. THE LOW BEAM RELAY HAD SEIZED AND WAS UNABLE TO BE CHANGED DUE TO CORROSION. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Feb 04, 2021
BOTH LOW BEAM HEADLIGHTS STOPPED WORKING AT THE SAME TIME. HIGH BEAMS STILL WORK. I LOOKED IT UP ON THE WEB AND FIESTAS IN CANADA HAVE BEEN RECALLED FOR THIS PROBLEM, BUT FOR SOME REASON NOT IN THE US. CAR WAS MOVING WHEN THIS HAPPENED. I TURNED ON THE LIGHTS AND THE LOW BEAM HEADLIGHTS AND THEY WERE OUT.
Aug 18, 2020
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLES HEADLIGHTS SUDDENLY FAILED. AS A RESULT, THE VEHICLE HIGH BEAMS WERE ACTIVATED TO VIEW THE ROADWAY. THE VEHICLE WAS TAKEN TO (HAWK FORD LOCATED AT 2525 E MAIN ST, ST. CHARLES, IL 60174) TO BE DIAGNOSED. THE DIAGNOSIS WAS THE BATTERY JUNCTION BOX FAILED; THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Jan 09, 2020
+ 2 more complaints for this component
POWER TRAIN,VEHICLE SPEED CONTROL
7 complaints
THE TRANSMISSION KEEPS STALLING AND SHIFTING IN LOW GEARS. STUTTERING TRANSMISSION.
Oct 13, 2020
MULTIPLE PROBLEMS WERE REPORTED TO ME BY THE DEALER AS POTENTIALLY BEING THE CAUSE WHEN I TOOK THE CAR IN FOR LOSS OF POWER WHILE DRIVING, INTERMITTENT CHECK ENGINE LIGHT AND WRENCH LIGHT ALONG WITH SHUDDERING IN THE TRANSMISSION WHILE DRIVING. THE DEALER REPLACED (FOR THE SECOND TIME IN 12-MONTHS) THE CLUTCH ASSEMBLY, THE SEALS, THE CLUTCH RELEASE LEVER AND THE CLUTCH SLAVE BUT STATED THAT WHILE THE THROTTLE BODY WAS BAD AND IN NEED OF REPLACEMENT, THE PROBLEM WAS NOT CAUSED BY THE CLUTCH NOR DID IT CONTRIBUTE TO THE CLUTCH PROBLEM AND WOULD NOT BE COVERED BY THE EXTENDED FORD WARRANTEE OF THE CLUTCH. I HAD TAKEN THE CAR IN WITH THE SAME ISSUE SEVERAL MONTHS BACK BUT, BECAUSE THE CHECK ENGINE LIGHT WAS NOT ON AT THE TIME, THEY DISMISSED THE ISSUE AS NORMAL FUNCTIONING OF THE CLUTCH. THE SAME ISSUE WAS THE CAUSE FOR THE INITIAL CLUTCH ASSEMBLY REPLACEMENT A YEAR AGO. I PLAN TO PURSUE THE ISSUE OF THE THROTTLE BODY WITH FORD IN LIGHT OF THE FACT THEY ARE ACKNOWLEDGING AND TAKING OWNERSHIP OF ETB ISSUES WITH 1.6M OTHER FORD MODELS IN THE SAME PRODUCTION PERIOD.
May 26, 2016
HAVE HAD MANY INSTANCES OF JERKING AND GRINDING WHILE THE VEHICLE SHIFTED GEARS. HOWEVER NOW VEHICLE STRUGGLES TO ACCELERATE WHEN UNDER LOAD, ENGINE REVS BUT VEHICLE DOES NOT ACCELERATE. THIS OCCURS NOTABLY WHEN GOING FROM 10-20MPH AND TRYING TO ACCELERATE, AS WHEN TRYING TO MERGE ONTO A HIGHWAY FROM A RAMP. OWNED MANUAL CARS THAT REQUIRED CLUTCH REPLACEMENT, SENSATION IS SIMILAR. VEHICLE HAS 26K MILES, HAS HAD TWO CLUTCHES AND THREE COMPUTER UPDATES. TOLD BY DEALERSHIP THAT VEHICLE IS SAFE TO DRIVE WHILE THEY WAIT FOR PARTS, I DISAGREE.
Nov 24, 2015
THE TRANSMISSION ON THE CAR WILL START GIVING OUT AND WHEN YOUR TRYING TO DRIVE IN ROAD IT WILL START TO SLOW DOWN. I HAVE TAKEN MY CAR FOR SERVICE TO FORD FOR THE SAME REASON AND OTHER REPAIRS HAVE BEEN DONE TO THE CAR SINCE I BOUGHT IT BRAND NEW FROM FORD. I BELIEVE MY CAR SHOULD BE BOUGHT BACK I HAVE TO KEEP TAKING IT TO GET WORK DONE ON IT. *TR
Feb 02, 2015
VEHICLE HAS BEEN TAKEN IN SEVERAL TIMES FOR NOISE IN FRONT OF THE CAR AND TRANSMISSION JERKING WHEN TRYING TO SHIFT GEARS ,CHANGING LANES ON A HIGHWAYS TAKING TURNS AND GOING UP AND DOWN HILLS. THE CLUTCH SYSTEM IS CAUSING SHIFTING PROBLEMS AND EVERY TIME I SLOW DOWN OR BRAKE THE RATTLING NOISE UPFRONT GETS LOUDER, I WAS IN THE MIDDLE OF CHANGING LANES WHEN THE CAR JERKED GEARS DID NOT SHIFT AND I ALMOST GOT HIT BY ANOTHER CAR. IT IS VERY DANGEROUS AND HAVE BEEN GETTING A RUN AROUND ABOUT GETTING IT FIX.THE CAR'S ELECTRICAL SYSTEM COULD CAUSE THE TRANSMISSION'S ELECTRONIC CONTROLS TO SHUT DOWN OR NOT ALLOW THE CAR TO START AT ALL, AS I WAS TOLD BY THE SERVICER I LOOKED IT UP AND OTHER CARS HAVE THE SAME PROBLEM I NEED ASSISTANCE AS I DID MY RESEARCH FOUND THERE ARE HUNDREDS OF FORD FIESTA THAT ARE HAVING THE SAME PROBLEMS. *TR
Jan 12, 2015
+ 2 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
6 complaints
While my 16 yr old twin sons were driving on freeway, a loud pop of pressure release from motor occured, and steam blew out from under hood obscurring their visibilty. they were able to pull over safely and call me. Upon arrival, after confirming they were ok, I checked under hood to see that the intake manifold had built up to much pressure for the PCV hose and the recirculating hose that connects to top of valve cover. Oil had sprayed out everywhere and car will not start. Ive lost compression in 2 cylinders now from the fast overheat. My childrens safety was severily compromised by this chain reaction of a failed PCV valve. Ive since found out of recalls.This is whats stated for my 2015 Ford Focus, but happened to my 2012 Ford Fiesta Oct 22,2018 Manufacturer Recall Number18S32 NHTSA Recall Number18V735 Recall StatusRecall Incomplete Summary ON YOUR VEHICLE, THE PCM SOFTWARE MAY NOT ADEQUATELY DETECT A STUCK-OPEN CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM. IF THE CPV MALFUNCTIONS AND STICKS OPEN, IT CAN LEAD TO EXCESSIVE VACUUM IN THE FUEL VAPOR SYSTEM, POTENTIALLY DEFORMING THE PLASTIC FUEL TANK. THIS CAN CAUSE THE FOLLOWING SYMPTOMS: ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH CERTAIN DIAGNOSTIC TROUBLE CODES (DTCS) INACCURATE OR ERRATIC FUEL GAUGE INDICATION INACCURATE DISTANCE TO EMPTY (DTE) ENGINE STALL AND/OR OTHER DRIVABILITY CONCERNS RELATED TO STUCK OPEN CPV Safety Risk THIS MAY RESULT IN AN ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT THE ABILITY TO RESTART, AND CAN INCREASE THE RISK OF A CRASH. I now have 2 auto loans im upside down on for recalls that I cant even get my car to Ford because I cant afford the tow. I pay over $500 monthly for lemons.
Aug 01, 2021
FORD FIESTA 2012 HAS SEVERAL PROBLEMS WITH THE TRANSMISSION, FIRST THE CAR JERKS AROUND AND MAKES A HORRIBLE NOISES. THEN THE CAR SHUTS OFF RANDOMLY WHILE DRIVING. THIS CAR IS A SAFETY HAZARD. STALLING AND JERKING AROUND IS NOT WHAT A CAR SHOULD DO. PLUS BOTH BACKSEAT LATCHES BOTH BROKE AND THE DOORS WERE UNABLE TO CLOSE.
Oct 13, 2019
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO WINNER FORD (250 HADDONFIELD-BERLIN RD, CHERRY HILL, NJ 08034, (856) 428-4000) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *AS
Sep 17, 2019
I WAS DRIVING DOWN A CITY STREET IN MY FRIEND'S 2012 FORD FIESTA I NOTICED A WEIRD SMELL, I KEPT GOING ABOUT A QUARTER OF A MILE TIL I REACHED MY DESTINATION. MY FRIEND GETS IN THE CAR HE NOTICED THE SMELL . I LOOKED OUT THE WINDSHIELD AND I SEE A LIL SMOKE COMING FROM THE HOOD, ALL THE SUDDEN ALOT OF SMOKE COMES OUT . I POP THE HOOD SHUT THE CAR OFF AND GET OUT OF THERE . MY FRIEND RUNS AND GRABS FIRE EXTINGUISHERS HIM AND ANOTHER MAN TRY TO OPEN THE HOOD IT WON'T OPEN YOU COULD SEE THE FLAMES COMING UNDERNEATH THE CAR THEN THERE IS A POP . THEY TAKE A SHOVEL BEAT ON IT ENOUGH TO OPEN IT ENOUGH WHERE THEY COULD PUT THE FIRE OUT. THANK GOD THEY WERE THERE,NO ONE GOT HURT. I AM ENCLOSING PICTURES OF MY CAR, MY FRIEND DIDN'T HAVE FULL COVERAGE INSURANCE SO HE'S WITHOUT A CAR RIGHT NOW . ALL THIS HAPPENED WITHIN 10 MIN.IT WAS VERY SCAREY, I'M GLAD I STOPPED AT MY FRIEND'S PLACE BECAUSE I MIGHT NOT HAVE MADE IT OUT IN TIME.WE DIDN'T MAKE A POLICE REPORT NOR DID WE CALL THE FIRE DEPARTMENT .A PIECE OF THE CAR WAS LAYING ON THE GROUND AFTER THE FIRE.THE HOOD RELEASE BURNED . THAT'S WHY WE COULDN'T GET THE HOOD OPEN . I AM SENDING PICTURES AFTER THE FIRE . THE CAR LIGHTS AND THE SECURITY SYSTEM STILL WORKS AND IT STARTED RIGHT AFTER, WE TURNED IT OFF RIGHT AWAY
Jul 30, 2019
RECENTLY MY FIESTA HAS BEEN SHUTTING OFF WHILE DRIVING. IT IS A MANUAL TRANSMISSION AND I AM NOT STALLING. IT HAPPENS MOST OFTEN WHILE DRIVING AT LOW SPEEDS OR SWITCHING GEARS. IT IS VERY DANGEROUS AND SCARY.
Apr 09, 2019
+ 1 more complaint for this component
POWER TRAIN,UNKNOWN OR OTHER
6 complaints
TO WHOM IT MAY CONCERN: I WAS A 24 YEAR OLD SINGLE FEMALE WHEN I WENT TO THE FOX FORD DEALERSHIP IN GRAND RAPIDS, MI IN EARLY 2012. WHEN I SAW THE FORD FIESTA IN THE SHOWROOM I THOUGHT IT WAS 'CUTE.' I TEST DROVE IT AND THOUGHT IT SOUNDED A LITTLE LOUD BUT DIDN'T REALLY KNOW ANYTHING ABOUT CARS SO I IGNORED IT AND TOLD THE SALESMAN I WANTED TO START THE PURCHASE PROCESS. I ENDED UP LEASING THE CAR IN MARCH 2012. BY SEPTEMBER 2012, I MOVED TO ARIZONA AND TOOK A JOB WITH CHILD PROTECTIVE SERVICES. I STARTED NOTICING MY CAR JERKED A LOT AROUND 20,000 MILES (EARLY 2013). WHENEVER I WENT IN FOR MY OIL CHANGE AT EARNHARDT FORD IN CHANDLER, AZ I MENTIONED THE SHUDDERING AND JERKING OF THE CAR. I WAS TOLD THIS WAS JUST A 'CHARACTERISTIC' OF THE CAR AND IT COULDN'T BE FIXED. I MENTIONED THIS MULTIPLE TIMES BUT WHEN THE TECHNICIAN WOULD LOOK AT THE CAR, IT WAS WORKING PROPERLY. THE CAR STARTED TO GET WORSE AND BEING A CHILDREN'S CASE MANAGER MEANT THAT I HAD TO DRIVE CHILDREN AROUND FREQUENTLY FOR MY JOB. I STARTED TO FEAR THAT I WOULD GET IN AN ACCIDENT WHEN TURNING SINCE THAT IS WHEN MY CAR WOULD SHUDDER AND STOP WHEN TRYING TO MAKE A TURN FROM A STOPPED POSITION. I KNEW THAT I NEEDED TO START DOCUMENTING THE ISSUES IN CASE ANYTHING WERE TO HAPPEN.
Jul 25, 2019
" TAKATA RECALL " TANSMISSION LIGHT KEEPS LIGHTING ON , A/C DOES NOT WORK CAR SHIFT BY ITS SELF DTCS,PO7A5 TRANSFICTION ELEMENT B STUCK DP56 PIDS FOUND FRICTION ELEMENT B BINDING CAUSED BY SHIFT FORK ASSY
Jul 05, 2019
REAR DRIVER SIDE DOOR WILL NOT LATCH SHUT,,, FLEW OPEN WHILE DRIVING......
Mar 31, 2018
CAR JERKS AND SHUDDERS UNCONTROLLABLY. LURCHES INTO INTERSECTIONS AFTER COMING TO A STOP WHEN CLUTCH FAILS TO DISENGAGE. UNPREDICTABLE SPEED. DOES NOT ACCELERATE ONTO FREEWAY. JERKS VIOLENTLY WHEN TAKING FOOT ON OR OFF GAS PEDAL. DANGEROUS AND TERRIFYING. REPLACEMENT CLUTCH HAS BEEN ORDERED BY DEALERSHIP AND IS BACKORDERED 3 MONTHS. THEY MUST BE RECALLED BEFORE SOMEONE DIES.
Jun 24, 2016
TRANSMISSION/CLUTCH HAS MAJOR DESIGN FLAWS. WE HAVE HAD TO HAVE THIS REPRGRAMMED TWICE AND THE CLUTCH HAS BEEN REPLACED TWICE AS WELL. IS GOING BACK IN TO THE DEALERSHIP FOR THE SAME ISSUE, FOR WHAT WILL NOW BE THE 4TH TIME, TO POTENTIALLY HAVE ANOTHER CLUTCH REPLACED. THE VECHICLE "SPUTTERS" AND JERKS. THIS IS A KNOWN ISSUE WITH THE TRANSMISSION. THIS HAS BEEN ONGOING SINCE PURCHASE OF THE CAR, BUT MOST RECENTLY 4/21/2016.
Apr 25, 2016
+ 1 more complaint for this component
SERVICE BRAKES
5 complaints
My brakes on my ford fiesta are not giving me enough pressure to stop on time , which is an hazard. The master cylinder and calipers have been replaced and my brakes are still not working properly and safely. The brake pads have been replaced , the rotors as well and nothing is still working. I’ve been driving like this for more than 6 months and it’s a hazard. I’ve taken it to different mechanics , etc nothing still not working. When pressing the brakes it’s no pressure and I have to mash it all the way to the ground which still feels Iike it does not want to stop for me.
Apr 22, 2025
I WAS DRIVING APPROXIMATLY 45 MPH ON ST RT 28 IN MILFORD OHIO AND MY DOOR WAS LOCKED AND THE DOOR AJAR LIGHT FAILED TO INDICATE ANY FAILURE IN SECURING THE DOOR APROPIATLY, WELL AS I BEGAN BRAKING TO REDUCE SPEED MY DOOR FLEW OPEN AND I REACHED OUT TO SHUT IT AS I WAS APPLIEING PRESSURE TO THE BRAKE AND THEY COMPLETELY FAILED CAUSING ME TO REAR END THE VEHICLE IN MY FRONT, UPOUN IMPACT THE AIR BAG ON THE DRIVE T SIDE ONLY FAILED TO DEPLOY THERFORE CAUSING A SUSTANTIALLY GREATER AMOUNT AND LONGER LASTING INJUYS. THE DOOR SLAMMED SHUT ON MY WRIST CAUSING DEBILUTATING AND LIFE ALTERING INJURY'S INCLUDING THE LOSS OF MY 5 YEAR CAREER AS A EXTERIOR FINISH CARPENTER DUE TO LOSS OF ABILITY TO PERFORM GENERAL TASKS THAT I WAS ABLE TO NOT ONL PERFORM BUT ACTUALLY MASTER BEFORE MY AUTO ACCIDENT
Aug 12, 2015
BRAKES SQUEEK. DEALER SUPPOSEDLY FIXED. STILL SQUEEKS, BUT NOW ALSO SQUEEKS EVEN IF YOU ARE NOT BRAKING. IT IS A HIGH PITCHED SQUEEL, AND IS EMBARRASSING. *TR
Nov 03, 2014
BRAKE FAILURE, THE CAR PULLED SO HARD TO THE RIGHT IT LITERALLY CHANGED THE LANES. CAR IN LEFT LANE HAD TO LOCK UP HIS BRAKES TO AVOID HITTING ME. THIS HAPPENED AGAIN THE NEXT DAY WHEN I HAD TO BRAKE TO AVOID ANOTHER CAR PULLING INTO MY LANE. BRAKES FAILED THE CAR PULLED TO THE RIGHT AND I BARELY MISSED THE COLLISION. THIS HAS BEEN GOING ON FOR A YEAR AND THE CAR HAS BEEN IN THE SHOP FOR THIS 6 TIMES. THE DEALER SAYS THERE IS NO PROBLEM WITH THE BRAKES BUT THE BRAKE TECH SAYS IT IS A PROBLEM WITH ALL 2012 FORD FIESTAS HE TEST DROVE. *TR
Feb 27, 2013
WHILE DRIVING AT HIGHWAY SPEEDS AND YOU HAVE TO HIT THE BRAKES HARD TO SLOW DOWN FAST BUT NOT AN EMERGENCY BRAKING SITUATION THE CAR PULLS HARD TO THE RIGHT TO THE POINT YOU ARE PULLED INTO THE LANE BESIDE YOU. THE CAR HAS BEEN IN THE DEALERS SHOP 4 TIMES TO REPAIR THIS PROBLEM TO NO AVAIL. *TR
Feb 08, 2013
VEHICLE SPEED CONTROL
5 complaints
TAKATA RECALL, A MESSAGE WILL APPEAR AND SAY ENGINE MALFUNCTION SERVICE NOW. AND WHEN IT DO APPEAR THE CAR SLOWS DOWN IN THE MIDDLE OF THE HIGHWAY AND THE THROTTLE PEDAL WILL NOT WORK EVEN AFTER YOU HAVE HAD THE CAR SERVICED, WHICH IS VERY DANGEROUS.
Jun 06, 2018
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE THEN STUTTERED AND HESITATED BEFORE THE TURN WAS MADE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS AFTER COMING TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Jan 11, 2016
MY THROTTLE BODY STUCK OPEN. THE FUSION AND THE ESCAPE HAS AN EXTENDED WARRANTY REQUIRED BY YOU BUT YOU DID NOT INCLUDE THE FIESTA. SAME ISSUE. SITTING AT A STOPLIGHT AND MY CAR REVS BETWEEN 2,000 AND 3,000 RPMS. IT WENT ABOVE 3,000 RPMS A COUPLE OF TIMES. I LUCKILY HAD MY OWN EXTENDED WARRANTY SO IT ONLY COST ME $100.00 TO FIX IT BUT THE FIESTA (AND PROBABLY ANY FORD MADE IN THOSE YEARS) SHOULD BE COVERED. IT WAS SUPER SCARY. LUCKILY MY ENGINE IS A MANUAL TRANSMISSION SO I WAS ABLE TO PUT IT INTO NEUTRAL AND NOT GET INTO ANY CAR ACCIDENT. (AN AUTOMATIC TRANSMISSION WOULD HAVE A BIG PROBLEM). *JS
Dec 31, 2014
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH IN A PARKING GARAGE, THE VEHICLE SUDDENLY ACCELERATED FORWARD INDEPENDENTLY. THE CONTACT MANAGED TO AVOID CRASHING INTO A PERSON AND A WALL. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Oct 03, 2014
ERROR CODES TRIP FOR PEDDLE ERROR. 2ND INCIDENT ACCELERATOR PULLED TO FULL THROTTLE IN MID SHIFT WHILE ENTERING FREEWAY AND I USED MY FOOT TO PULL IT FREE. 3RD INCIDENT ON FREEWAY CAR WAS AT 65 MPH AND LOST ALL POWER. I COULD NOT DRIVE ABOVE 10 MPH. AN AMBULANCE GOT BEHIND US TO ESCORT US OFF THE FREEWAY. CAR IS CURRENTLY AT DEALER FOR REPAIR. A MESSAGE WAS LEFT THAT ITS THE ACCELERATOR PEDDLE THAT'S THE PROBLEM AND FORD IS SENDING OUT A NEW ONE. *TR
Feb 13, 2013
SEATS
5 complaints
FEMALE DRIVER, APPROX 5'7", 130 LBS, DRIVING ON THE FREEWAY AT APPROX. 65 MPH FELT A SUDDEN JOLT IN THE SEAT BACK STARTLING BOTH DRIVER AND PASSENGER. AFTER THERE WAS NO LOWER BACK SUPPORT FELT. DEALER REPLACED P/N CE8Z5461019A (BACK ASSY, SEAT). THIS HAS NOW OCCURRED WITH THE SAME DRIVER AND STARTLING HER AGAIN WHILE DRIVING ON THE FREEWAY AT MILEAGE 26,800 ON 1/25/2015. VEHICLE HAS YET TO BE TAKEN TO DEALER FOR REPAIR. FORD MOTOR COMPANY TO BE CONTACTED AS WELL. THE CONCERN IS THE STARTLING ASPECT TO THE DRIVER WHILE AT FREEWAY SPEEDS COULD CAUSE SOMEONE TO LOOSE FOCUS ON DRIVING SAFELY TRYING TO DETERMINE WHAT JUST OCCURRED. *TR
Jan 28, 2015
THE DOOR NEXT TO THE BACK RIGHT PASSENGER SEAT WILL NOT LATCH. THE CAR CANNOT BE DRIVEN BECAUSE THE DOOR WILL NOT STAY SHUT. *TR
Aug 12, 2014
WHEN ENGAGING THE FRONT SEAT HEATERS, THE SEATS HEAT UP TO 107 DEGREES. TWICE I HAVE COMPLAINED TO FORD, AND BOTH TIMES I WAS TOLD THIS WAS NORMAL OPERATING BEHAVIOR. THE SEATS BECOME SO HOT YOU CANNOT SIT ON THEM. I BELIEVE THIS IS A SAFETY ISSUE, ESPECIALLY IF A YOUNG CHILD/INFANT WERE INVOLVED. *TR
Feb 21, 2013
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT ADJUSTMENT MECHANISM BECAME DEFECTIVE. THE CONTACT MENTIONED THAT HIS LEFT RING FINGER WAS CUT BY A SHARP METAL SHARD WHILE ATTEMPTING TO ADJUST THE DRIVER'S SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80.
Aug 07, 2012
THE HEADREST IS CAUSING ME TO HAVE HEADACHES DUE TO THE FORWARD LEANING POSITION OF THE HEADREST. I HAVE TRIED ALL THE SITUATIONS OF THE SEAT AND IT IS THE SAME FOR ALL OF THEM. I AM 5'2 AND IN MY RESEARCH HAVE FOUND MOST OTHER SHORT PEOPLE HAVE THE SAME ISSUE. *TR
Oct 23, 2011
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
3 complaints
Transmission Malfunction, this is the 4th time that I am having to replace the transmission. I am taking the car back to dealership to get the transmission fixed for the 5th time. The car jerks when it comes to a stop. Hard time accelerating or does not accelerate. I put the car in R and it did not budge at all, even turned the car off and turned it back on same thing. This car should not be permitted on the road. Does not shift gears properly, the RPM run very high. I am afraid to drive this car constantly, even after I get it out of the shop because I just know that the transmission will eventually malfunction on me again. Very unsafe and unreliable to drive.
Mar 04, 2022
THE VEHICLE HAD AN ABNORMAL IDLE WHILE AT A STOP, AND WOULD SOMETIMES STALL. UPON ACCELERATION THE VEHICLE WOULD HESITATE AND JERK FORWARD. I TOOK THE VEHICLE TO THE DEALERSHIP TO RECTIFY THE ISSUE. I WAS TOLD THAT THE MECHANIC CLEARED THE CODE FOR THE CHECK ENGINE LIGHT, BUT THE INTERNAL WIRING HARNESS NEEDED TO BE REPLACED, ON A CAR THAT WAS A LITTLE OVER 2 YEARS OLD. THE INTERNAL WIRING HARNESS WAS NOT COVERED UNDER ANY TYPE OF WARRANTY. THE REPAIR WAS COMPLETED AT A COST TO ME OF $245.99. LESS THAN 2 MONTHS LATER, THE VEHICLE WAS HAVING THE SAME ISSUES, ABNORMAL IDLE, STALLING, AND HESITANT AND JERKY ACCELERATING. AGAIN, I TOOK THE CAR BACK TO THE DEALERSHIP FOR REPAIR. THIS TIME THE DEALERSHIP REPLACED THE TRANSMISSION AND CLUTCH FRONT SEALS, INPUT SEALS, AND AXLES SEALS, CHANGED TRANSMISSION FLUID, ADDED 2 QUARTS OF TRANSMISSION DUAL CLUTCH TRANSMISSION FLUID. THIS REPAIR WAS COVERED UNDER THE FORD 5 YEAR, 60,000 MILE POWER TRAIN WARRANTY. ABOUT 5 WEEKS LATER I WAS STILL HAVING THE SAME ISSUES, ABNORMAL IDLE, HESITANT AND JERKY ACCELERATION. AGAIN, I TOOK MY CAR TO THE DEALERSHIP. THIS TIME I WAS TOLD THAT THE THROTTLE BODY WAS BAD AND NEEDED TO BE REPLACED. WITH NO CHOICE, I NEED TO GET TO WORK, I TOLD THEM TO GO AHEAD WITH THE REPAIR WHICH ONCE AGAIN WAS NOT COVERED UNDER ANY TYPE OF WARRANTY. THE TOTAL FOR THIS REPAIR COST ME $720.26. IN LESS THAN 3 YEARS I HAVE HAD TO GO TO THE DEALERSHIP FOR MAJOR REPAIRS 3 TIMES AND SPENT JUST UNDER $1,000, PLUS THE INCONVENIENCE OF RENTAL CARS, DAYS OFF OF WORK, AND THE GENERAL ANNOYANCE OF KNOWING MY NEW VEHICLE HAS MAJOR MECHANICAL ISSUES. *TR
Mar 02, 2015
CAR STARTED TO JERK WHILE TRYING TO ACCELERATE. AND CAR STARTED TO TURN OFF AT RED LIGHTS. AND NEED TO BE STARTED UP AGAIN TO GET GOING . *TR
Jul 20, 2014
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
3 complaints
THIS VEHICLE ONLY HAS 80000 MI AND HAS A ENGINE CODE OF P0606. THE COMPUTER MALFUNCTION AND STOPPED AT THE LIGHT AND ALMOST CAUSED AN ACCIDENT. SOMETHING NEEDS TO BE REMEDIED ABOUT THIS
Jul 02, 2020
2012 FIESTA WILL JUST TURN OFF WHILE DRIVING, IT DOES NOT MATTER WHAT TYPE OF WEATHER, DRIVING UPHILL OR IN REGULAR TRAFFIC AT A STOP. CAR IS BEGINNING TO HAVE PROBLEMS IN TRAFFIC AND THE STOPPING OCCURS MORE DURING STOP AND GO TYPE OF DRIVING. WHEN THIS HAPPENS THE ENGINE GOES OUT; LIGHT COMES ON THEN THE IGNITION SWITCH GOES OUT AND SOMETIMES I CAN RESTART IT AND SOMETIMES THE SIGNAL WILL TURN OFF EVERYTHING COMPLETELY, LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC OR IN THE PARKING LOT OF A STORE;IF I'M LUCKY. RECENTLY IT STOPPED ON MY MOTHER AND HAD TO BE TOWED HOME. THIS FAILURE HAS HAPPENED IN THE MIDDLE OF INTERSECTIONS, ON THE FREEWAY OR JUST DRIVING THROUGH TOWN. THE CAR WILL SHUTTER SOMETIMES BEFORE IT SHUTS OFF, OR JUST STARTS TO STALL. WHEN THIS HAPPENS I AM UNABLE TO MOVE TO THE SHOULDER OR PULL OFF THE ROAD TO RESTART THE CAR. THIS FAILURE OF THE CAR JUST STOPPING WHILE RUNNING HAS A POTENTIAL OF CAUSING AN AUTO ACCIDENT. THIS FAILURE HAPPENS AT ANY TIME AND CANNOT BE PREDICTED. DRIVING UNSURE WHAT MAY HAPPEN. CURRENTLY IT IS SITTING IN MY DRIVE WAY IT WOULDN'T RESTART AND I HAD TO PAY A TOWING FEE. NEED TO HAVE IT FIXED NOW! AM LOSING TIME AND MONEY WITH NO TRANSPORTATION. THIS IS A FORD MISSTEP AND I SHOULDN'T HAVE TO PAY FOR A RECURRING EVENT WITH THIS VEHICLE. HAVE BEEN DRIVING THIS VEHICLE WITH THE STALLING AND STOPPING AND DIDN'T THINK MUCH OF IT, BUT RECENTLY AM STARTING TO GET THE BEHAVIOR THAT MANY OTHER VEHICLE OWNERS ARE REPORTING WITH THE COMPLETE STOPPING ANYWHERE OR ANY TIME; SO I KNOW IT IS A MANUFACTURER'S PROBLEM AND IT'S BEGINNING TO AFFECT ME. I NEED THIS ISSUE RESOLVED NOW. YOU WANT THE PUBLIC TO DRIVE AND USE AMERICAN MADE PRODUCTS I CHOOSE FORD AND I'M EXPECTING FORD TO KEEP THEIR MANUFACTURING PROMISE TO ME. "GO FURTHER IS OUR GLOBAL BRAND PROMISE ". REALLY! FORD COME GET MY CAR AND FIX IT!
Jun 28, 2016
2012 FORD FIESTA FAILS TO TURN ON AT RANDOM TIMES. LIGHTS FROM THE CONTROL PANEL TO THE HEADLIGHTS CONTINUALLY BLINK AND TURN OFF WHILE DRIVING. THIS EVENING WHILE DRIVING DOWN A BUSY HIGHWAY, I MADE A RIGHT TURN AND THE TRANSMISSION LOCKED UP AND I COULD NOT ACCELERATE OR MOVE THE CAR TO SAFETY UNTIL TURNING THE CAR ON AND OFF AGAIN. ALSO, A FEW DAYS AFTER I BOUGHT THE CAR, THE BACK RIGHT DOOR OPENED WHILE I WAS DRIVING WITH MY 10 YR OLD SON IN THE BACKSEAT. FORD DEALERSHIP FIXED THE DOOR ISSUE BUT THE POWER AND TRANSMISSION ISSUES ARE STILL GOING ON AFTER FORD CHECKED THE CAR AND STATED IT WAS FINE IN MY SERVICE PAPERWORK. THE CAR IS CLEARLY NOT FINE.
Nov 07, 2015
STEERING
3 complaints
RANDOMLY MY STEERING WHEEL WILL GET LOCKED UP WHEN DRIVING. IT MAKES IT HARD TO TURN. THE SAFETY WARNING COMES ON. SOMETIMES I CAN TURN THE VEHICLE OFF AND BACK ON A HALF HOUR LATER AND THE PROBLEM JUST DISAPPEARS. SOMETIMES IT TAKES LONGER.
Apr 09, 2020
AT APPROXIMATELY 6:30 AM ON OCTOBER 2, 2017 I LEFT FOR WORK. ABOUT 1 MILE DOWN THE ROAD I SUDDENLY LOSS POWER STEERING. I WAS TRAVELLING APPROXIMATELY 35 MPH AND WAS NEGOTIATING A CURVE AT THE TIME OF FAILURE. I FAILED TO NEGOTIATE THE CURVE AND VEERED OFF THE ROAD COMING TO A STOP BEFORE HAVING A COLLISION WITH ANY TREES. I LOOKED AT MY DASH AND THERE WAS A DIGITAL MESSAGE THAT READ POWER STEERING FAULT. I SHUT THE CAR OFF AND TURNED IT BACK ON AND THE PROBLEM PERSISTED SO I RETURNED HOME DRIVING APPROXIMATELY 15 MPH. I WAS ABOUT 1.5 MILES FROM A 9% DOWNGRADE WITH SHARP CURVES; HAD THIS FAULT HAPPENED AT THAT POINT I SURELY WOULD HAVE IMPACTED A GUARD RAIL AT BEST OR GONE OFF OVER A CLIFF AT WORST.
Oct 02, 2017
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE BEGAN TO SHAKE ABNORMALLY. THE STEERING WHEEL VIBRATED AND WOULD STEER THE VEHICLE INTO THE OPPOSITE DIRECTION UPON TURNING. THE STEERING WHEEL ALSO SEIZED FOR A BRIEF MOMENT. THERE WAS AN ILLUMINATION OF THE TRACTION CONTROL ON AND TRACTION CONTROL OFF WARNING INDICATORS. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN DETECTED A TROUBLE CODE WITHIN THE STEERING ANGLE SENSOR MODULE HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Jun 22, 2012
STEERING,POWER TRAIN
3 complaints
WE BOUGHT OUR 2012 FORD FIESTA ABOUT A 2 YEARS AGO. SINCE THEN WE HAVE TAKEN IT TO 2 MECHANICS AND THE PROBLEMS PERSIST. THE TRANSMISSION SHUDDERS AND LURCHES FORWARD AT RANDOM. THE CAR HAS MAJOR ISSUES ACCELERATING AND HAS ALMOST GOTTEN US IN MANY ACCIDENTS. THE CAR SEEMS LIKE IT GETS STUCK IN A LOWER GEAR AND WILL NOT MOVE OUT OF IT EVEN AS YOUR FOOT IS PRESSED ALL THE WAY DOWN.
Jul 16, 2019
MY CAR HAS ATRANSMISSION PROBLEM KNOWN BY FORD. IT SHUTTERS & STALLS & IS SLOW TO CHANGE GEARS TO THE POINT WHERE IT COULD BE DANGEROUS. I AM AFRAID THAT IT WILL STALL TO THE POINT WHERE IT COULD BE REARENDED. IT HAS BEEN FIXED ONCE AND NEEDS TO BE AGAIN. I THINK IT SHOULD BE RECALLED ALONG WITH THOUSANDS OF OTHERS AND THE TRANSMISSION BE REPLACED. THERE IS ALSO A POPPING NOISE IN THE STEERING WHEN I AM TURNING. THE NEXT QUESTION ASKS WHEN IT HAPPENS AND THE ANSWER IS CONSTANTLY.
May 27, 2016
I HAVE BOUGHT MY CAR IN 2014 JANUARY FOR A GOOD MILEAGE AND STYLISH LOOK.THE VEHICLE PERFORM WELL FOR COUPLE MONTHS. LATER, I HAVE BROUGHT MY CAR TO THE FORD SERVICE IN 2014 JULY WITH A COMPLAIN OF TRANSMISSION AND SAFETY. SINCE THEN I HAVE BEEN IN AND OUT OF THE DEALERSHIP WITH AUTOMATIC TRANSMISSION PROBLEMS. MY FIESTA NOW HAS 43K MILES AND HAS BEEN TO THE DEALER 2 TIMES FOR TRANSMISSION WORK IF I WOULD HAVE TIME I WOULD DEFINITELY BRING MY CAR TO THE SERVICE MORE. IT IS VERY UNSAFE. THE LAST TWO VISITS HAVE RESULTED IN MAJOR REPAIRS IN AN ATTEMPT TO FIX THE PROBLEM AND STILL THE PROBLEM PERSISTS. THE TRANSMISSION SHUDDERS, HESITATES, AND LURCHES IN STOP AND GO TRAFFIC OR WHEN SLOWING THEN STARTING UP AGAIN SUCH AS AT A STOP LIGHT OR STOP SIGN.AGAIN IT IS VERY UNSAFE TO DRIVE THIS CAR I AM GOING TO CLAIM A LAWSUIT AGAINST THEM. *TR
Mar 20, 2015
VEHICLE SPEED CONTROL,ENGINE
3 complaints
THIS CAR HAA TROUBLE GOING THE SPEED OF TRAFFIC. IT TAKES VERY LONG TO GAIN SPEED AS WELL AS BREAK AND ALSO JERKS UNCONTROLLABLY.
Jul 20, 2018
WHEN I AM AT A STOP SIGN OR STOP LIGHT MY VEHICLE IF I DON'T HAVE THE BRAKE ON SECURELY I WILL ROLL A BIT BACKWARDS UNTIL I PUT MY FOOT ON THE BREAK. AS WELL AS WHEN I START TO GO AT A LIGHT OR STOP SIGN THE ENGINE WILL SPUTTER OUT WHILE I PUT MY FOOT ON THE GAS PEDDLE FOR THE FIST TIME SINCE STOPPING. THEN THE ENGINE WILL CATCH ITSELF AS I LET OFF THE GAS PEDDLE AND THEN RE-ATTACH MY FOOT TO THE GAS PEDDLE. THERE IS A SPUTTER GRUMBLE NOISE THAT HAPPENS AT THIS TIME AND A JERKING MOVEMENT YOU FEEL AS THE ENGINE CATCHES ITSELF. LIKE THE TRANNY IS TOO LOW OR SOMETHING.
Jul 09, 2015
MAJOR ISSUES WITH THE TRANSMISSION SYSTEM, INCLUDING ROLLING BACKWARDS AFTER COMING TO A STOP, HESITATING WHEN SHIFTING, CLUNKING AND CHATTERING WHEN SHIFTING, RESPONDING SLOWLY WHEN ACCELERATING, FEELING LIKE THE TRANSMISSION IS SEARCHING FOR THE CORRECT GEAR BUT CANNOT FIND IT, AND THE RPM SPIKES AND DROP WHEN SHIFTING. TWO SOFTWARE UPDATES FOR THE TRANSMISSION AND TWO REPLACEMENTS OF THE CLUTCH HAVE BEEN MADE WITHIN THE LAST 1 AND A HALF. *JS
Feb 06, 2015
POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
3 complaints
WHEN STARTING TO ACCELERATE, THERE IS NO POWER. THE TRANSMISSION THEN KICKS BACK AND IT GOES FLYING OVER 4000 RPMS BEFORE IT WILL SHIFT. WHILE DRIVING, IT WILL RANDOMLY GIVE A SLIGHT KICK AND LOSE POWER, DESPITE NOT INCREASING OR DECREASING PRESSURE ON THE GAS PEDAL. THERE WAS A CLASS ACTION LAWSUIT REGARDING THIS, I THEN GOT IT "FIXED" UNDER WARRANTY (TOTAL REPLACEMENT OF THE CLUTCH ASSEMBLY) BUT THE PROBLEM STILL PERSISTS. I HAVE CONTACTED THE DEALERSHIP I BOUGHT IT FROM, AND THEY WILL NOT RETURN MY CALLS OR EMAILS. I CONTACTED FORD AND THEY WILL NOT TAKE ANY RESPONSIBILITY EITHER. I BOUGHT THIS CAR ONLY A YEAR AGO AND THE KBB VALUE HAS ALREADY DROPPED TO LESS THAN WHAT I STILL OWE, PRESUMABLY IN PART DUE TO THE LAWSUIT. I AM AT A LOSS FOR WHAT TO DO NOW. NOT ONLY AM I FINANCIALLY HURTING BECAUSE OF THE CONSTANT TRIPS TO THE SHOP AND THE LOSS OF VALUE, MEANING I WILL NEVER GET OUT FROM UNDER THIS CAR, BUT I AM LEGITIMATELY CONCERNED FOR MY SAFETY AND MY LIFE, AND FORD DOESN'T CARE. I DO NOT WANT TO CONTINUE TO DRIVE THIS DEATH TRAP BUT AS IT'S WORTH FAR LESS THAN WHAT I OWE, I CAN'T GET ANOTHER VEHICLE BECAUSE MY FUNDS ARE WRAPPED UP IN THIS ONE.
May 03, 2018
I PURCHASED A FORD FIESTA 2012 A MONTH AGO, AND HAVE HAD TRANSMISSION SLIPPAGE SINCE. AT REGULAR IN TOWN SPEEDS, THE FIESTA SLIPS GEARS SOMETIMES CAUSING THE CAR TO ROLL BACKWARDS. RECENTLY I WAS IN BUMPER TO BUMPER TRAFFIC AND ALMOST HIT A CAR IN FRONT OF ME BECAUSE THE CAR JERKED SO MUCH NOT KNOWING WHAT GEAR IT SHOULD BE IN. MY CAR JOLTED BACK AND FORTH. I THEN TOOK THE CAR BACK TO THE DEALERSHIP WHERE IT WAS THEN TAKEN TO FORD AND THE COMPUTER FOR THE TRANSMISSION WAS RESET, THEY TOLD ME TO DRIVE THE CAR 1000 MILES AND TO BRING IT BACK IF NOT FIXED. THE CAR WAS STILL DOING THE SAME THING ON DAY 1 OF RETURN, THIS CAR IS NOT SAFE TO ME OR OTHER PEOPLE ON THE ROAD, ESPECIALLY IF YOU ARE STUCK IN A LOT OF TRAFFIC. THE CAR ALSO MAKES GRINDING NOISES ALONG WITH A LOT OF VIBRATION. NOBODY SHOULD BE REQUIRED TO DRIVE THIS CAR 1000 MILES MORE JUST TO HAVE TO BRING IT BACK. IT'S NOT SAFE, AND I DON'T FEEL COMFORTABLE DRIVING IT.
Oct 28, 2014
I PURCHASED A FORD FIESTA 2012 A MONTH AGO, AND HAVE HAD TRANSMISSION SLIPPAGE SINCE. AT REGULAR IN TOWN SPEEDS, THE FIESTA SLIPS GEARS SOMETIMES CAUSING THE CAR TO ROLL BACKWARDS. RECENTLY I WAS IN BUMPER TO BUMPER TRAFFIC AND ALMOST HIT A CAR IN FRONT OF ME BECAUSE THE CAR JERKED SO MUCH NOT KNOWING WHAT GEAR IT SHOULD BE IN. MY CAR JOLTED BACK AND FORTH. I THEN TOOK THE CAR BACK TO THE DEALERSHIP WHERE IT WAS THEN TAKEN TO FORD AND THE COMPUTER FOR THE TRANSMISSION WAS RESET, THEY TOLD ME TO DRIVE THE CAR 1000 MILES AND TO BRING IT BACK IF NOT FIXED. THE CAR WAS STILL DOING THE SAME THING ON DAY 1 OF RETURN, THIS CAR IS NOT SAFE TO ME OR OTHER PEOPLE ON THE ROAD, ESPECIALLY IF YOU ARE STUCK IN A LOT OF TRAFFIC. THE CAR ALSO MAKES GRINDING NOISES ALONG WITH A LOT OF VIBRATION. NOBODY SHOULD BE REQUIRED TO DRIVE THIS CAR 1000 MILES MORE JUST TO HAVE TO BRING IT BACK. IT'S NOT SAFE, AND I DON'T FEEL COMFORTABLE DRIVING IT. *TR
Oct 26, 2014
VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
3 complaints
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE COMING TO A STOP, THE VEHICLE BEGAN TO REV WHILE IN NEUTRAL AT HIGH SPEEDS. THE VEHICLE WOULD DECELERATE INTERMITTENTLY AS IF IT WOULD STALL, BUT THEN SUDDENLY BEGAN TO ACCELERATE. THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 30 MPH. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP UNTIL THE ANTI-LOCK BRAKES WERE ACTIVATED. THE DEALER STATED THAT THE ELECTRONIC THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE PART FOR THE REPAIR WAS ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REPAIR WAS NO LONGER UNDER WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 62,143.
Sep 06, 2016
TODAY, 1/19/2016 IS MY 6TH VISIT TO FORD DEALER SERVICE SINCE 2014 AUGUST. MY CAR HAS BEEN TOWED IN TO SERVICE LOCATION WITH CONDITION OF TRANSMISSION SHUDDERS EXCESSIVELY. I WAS NOT ABLE TO DRIVE THE CAR WITH A IN-OPERATING TRANSMISSION. IT IS VERY SAD, I DO NOT FEEL SAFE TO DRIVE THE VEHICLE NO MORE THAN 15 MILES IF I CAN. TRANSMISSION AND CLUTCH HAS BEEN FIXED FOR 3 TIMES. EVERY TIME I HAVE TALKED TO FORD CUSTOMER REP. THEY ARE TELLING ME I SHOULD BE OKAY BECAUSE THEY EXTEND MY TRANSMISSION COVERAGE TO 100.000 MILES. SHOULD I TOSS MY CAR AFTER 100.000 ? I DEFINITELY DO NOT FEEL I CAN MAKE IT TO 100.000 WITHOUT AN INJURY!!! WILL COMPANY WAIT UNTIL SOMEONE GET INJURED FOR A BUYBACK POLICY? WHO IS RESPONSIBLE FOR THE TIME I SPENT ON THE ISSUE?
Jan 19, 2016
I PURCHASED THE CAR IN MARCH OF 2013 FROM THE FIRST WEEK I OWNED THE CAR I HAVE COMPLAINED THAT THE CAR: SHUDDERS AND GURGLES AT TAKE OFF WITH NO POWER WHAT SO EVER, GOING UP A STEEP HILL HAS NO POWER AT ALL THE CAR GURGLES AND THEN ONCE IT CATCHES THE CAR LUNGES FORWARD VERY FAST, WHEN BREAKING THERE IS A LOUD NOISE AND THE CAR SHUDDER, THE RPMS REV HIGH AT TAKE OFF. 1ST APPOINTMENT I WAS TOLD IT WAS A NEW TRANSMISSION SYSTEM AND IT HAD TO LEARN THE WAY I DEPRESS THE GAS. 2ND, 3RD, 4TH APPOINTMENT SAME THING....5TH APPOINTMENTCLUTCH RESET TO RE-LEARN THE SHIFTING PATTERNS.....6TH APPOINTMENT - CLUTCH REPLACED. CALLED TO ASK WHAT TO DO BECAUSE ITS NOT FIXED. I WAS ADVISED TO CALL FORD CUSTOMER CARE THAT MAYBE THEY WOULD GIVE ME A LOANER CAR SO THE DEALER COULD KEEP THE CAR LONGER....6/22/15 - I CALLED FORD CUSTOMER RELATIONS I WAS ADVISED TO BRING IT BACK TO THE DEALERSHIP AND CALL FORD CUSTOMER CARE BACK TO LET THEM KNOW WHAT THE DIAGNOSIS WAS...6/30/15 - THE CLUTCH WAS RESET TO RE-LEARN THE SHIFTING PATTERNS, AND WAS ADVISED THERE IS NOTHING WRONG WITH MY BREAKS...6/30/15 - CALLED FORD CUSTOMER CARE WITH THE DIAGNOSIS, WAS ADVISED THAT THE DEALERSHIP IS DOING THE STEPS TO REPAIR THIS ISSUE PER FORD. ASKED TO SPEAK WITH A SUPERVISOR...7/2/15 - SUPERVISOR CALLED, INFORMED ME THAT I DID NOT QUALIFY FOR THE BUY BACK PROGRAM, THAT THE DEALERSHIP IS DOING EXACTLY WHAT FORD IS TELLING THEM TO DO AND THAT I CAN BUY A NEW CAR AND MENTION THE CUSTOMER LOYALTY FORD FIESTA PROGRAM TO RECEIVE MONEY TOWARDS MY NEW PURCHASE. I ASKED TO SPEAK WITH SOMEONE HIGHER UP; SHE ADVISED ME THAT SHE WOULD HAVE SOMEONE CALL ME BUT THAT THEY ARE GOING TO TELL ME THE EXACT SAME THING...7/6/15 - WAITING ON A CALL
Jul 06, 2015
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
3 complaints
I WAS DRIVING ON HWY 301 AND WATER COOLANT LIGHT CAME ON. I STOPPED A FEW FEET AT FIRST STATION. WATER WAS POURING OUT MY RADIATOR. I GOT A TOW AND TOW TRUCK DRIVER SAID MINE WAS THIRD CAR IN A WEEK THIS HAPPENED TO IN STATESBORO GA AREA. PLASTIC FAN BROKE WENT THRU RADIATOR AND BLOWED THE HEAD GASKET. REPAIR MAN SAID PROBABLY IN 3 SECONDS FLAT. TWO WEEKS BEFORE HAD OIL CHANGES AND DAY OF EMERGENCY CHECKED ALL WATER AND OIL BEFORE LEAVING HOME. I AM A WIDOW AND THIS IS GONE COST ME AROUND 2,000 AND I AM IN BANKRUPTCY. I JUST WONDER IF THIS IS A RECALL OR SHOULD BED. MY WARRANTY IS OUT BUT I ONLY HAVE 66,000 MILES ON MY CAR AND THOUGHT IT WAS LAST LOTS MORE YEARS. IS THERE ANYTHING YOU CAN DO TO HELP ME. I REALLY LOVE MY CAR BUT ITS ALREADY HAD A TRANSMISSION RECALL AND LOCK RECALL WHICH I WAS FIXING TO GET FIXED. TRANSMISSION HAS BEEN FIXED AND I GET 32 MILES TO GALLON IN GAS WHICH IS TERRIFIC. PLEASE JUST CHECK IS THIS NEEDS TO BE A RECALL AND LET MY MECHANIC KNOW AT SOUTHSIDE AUTOMOTIVE IN JESUP GA AND HIS NUMBER IS [XXX]. I REALLY FEEL FORD MOTOR SHOULD RECALL ON THIS AND MY CAR SHOULD BE PAID FOR SO YOUR BUSINESS WILL BE WHAT ITS SUPPOSE TO BE A GOOD AMERICAN BUSINESS THAT DOES WHATS RIGHT. *TR INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Sep 03, 2016
FORD FIESTA 2012 TRANSMITION SHAKES EVERYTIME I GO FROM STOP TO FIRST AND SECOND GEAR, IT VIBRATES AND HESITATES HORRIBLE, AND THE DEALERS KEEP SAYING IT IS "NORMAL" EVEN THOUGH I TEST DROVE A NEW FORD FIESTA AND IT DOES NOT HAVE THE SAME ISSUE. I REALLY DO NOT KNOW WHAT TO DO NOW. I WOULD NOT BE ABLE TO SELL IT LIKE THIS, AND IT CAN NOT BE REPAIRED BECAUSE IT IS "NORMAL"!
Feb 22, 2016
I BOUGHT THE CAR LESS THAN 5 MONTHS AGO AND HAVE DRIVEN IT 2,580 MILES. THE TRANSMISSION AND CLUTCH ARE DEFECTIVE. IT HAS BEEN TO THE SHOP 3 TIMES, THEY HAVE ALREADY REPROGRAMMED IT, REPLACED THE CLUTCH AND NOW THEY ARE REPLACING THE TRANSMISSION CONTROL MODULE. THE CAR HAS NOT SHIFTED RIGHT FROM THE DAY I BOUGHT IT. IT FEELS LIKE IT IS GOING TO "STALL" WHEN I'M IN REVERSE (IN MOTION), OR WHEN GOING FROM STOP TO GO. I HAVE BEEN BRAKING ON NUMEROUS OCCASIONS, WHEN IT DECIDED TO UPSHIFT, LURCHING THE VEHICLE FORWARD, ONCE INTO A CROSSWALK, ONCE VERY CLOSE TO ANOTHER VEHICLE. THIS IS VERY DANGEROUS. IT NEVER DRIVES THE SAME WAY TWICE. WHEN ENTERING TRAFFIC, IT DOESN'T ALWAYS WANT TO SHIFT PROPERLY, AND HAS LACK OF ACCELERATION OR A DELAY. IT SHAKES, HARD SOMETIMES (IN MOTION AND STATIONARY), IT FEELS LIKE YOU ARE IN A MASSAGE CHAIR. IT MAKES A WEIRD CLICKING NOISE, AT TIMES (IN MOTION.) OTHER TIMES A WEIRD GRINDING NOISE. TODAY IT WOULDN'T GET OUT OF 1ST GEAR (IN MOTION) AND HAD TO BE TOWED BACK TO THE DEALER. I HAD TO CALL OUT OF WORK AND I AM CONCERNED FOR MY SAFETY. CAR BOUGHT 7/72015 - PROBLEMS HAVE BEEN GOING ON UNTIL TODAY - 12/7/2015
Dec 07, 2015
POWER TRAIN,STRUCTURE
3 complaints
MY DOOR WILL NOT SHUT AND IS CURRENTLY DUCT TAPED SHUT. I DON'T FEEL SAFE DRIVING MY CAR BECAUSE FORD SAYS THAT MY DOORS MAY OPEN WHILE YOU ARE DRIVING. THERE IS A NOTICE OF A RECALL OUT BUT, I CAN'T GET MY DOOR FIXED BECAUSE FORD DOESN'T HAVE THE PARTS. HOWEVER, I WAS STILL NEVER OFFERED A RENTAL OR ANY OTHER FORM OF HELP ON THIS MATTER FROM FORD. I SPOKE TO THEM ON THE PHONE AND EMAILED THEM AND MY CAR IS AT THEIR SERVICE CENTER RIGHT NOW AND I HAVE NOT BEEN OFFERED A SOLUTION. ALSO, I HAVE ISSUES WITH MY TRANSMISSION. I DRIVE A MANUAL AND WHEN I GO TO BACK OUT OF A PARKING SPOT, ETC. IT WILL OFTEN GRIND. I HAVE TO TRY SEVERAL TIMES TO GET IT INTO EITHER FIRST GEAR AND REVERSE. LAST OCTOBER (2014), THERE WAS A SERVICE BULLETIN SO FORD REBUILT MY TRANSMISSION. THIS DID NOT RESOLVE THE ISSUES THOUGH SO IN MAY OF 2015 I FINALLY EMAILED FORD BUT I NEVER GOT A RESPONSE. NOW, WITH MY DOOR NOT SHUTTING I THOUGHT IT WAS THE PERFECT TIME TO TAKE CARE OF ALL OF THESE ISSUES. MY CAR IS AT THE SERVICE CENTER NOW, BUT FORD HAS SAID THEY DON'T SEE AN ISSUE WITH THE TRANSMISSION. IT DOESN'T GRIND EVERY TIME I PUT IT INTO FIRST BUT IT HAPPENS AT LEAST ONCE A WEEK AND WHEN I AM AT A STOP LIGHT IT CAN BE DIFFICULT TO GET IT INTO FIRST GEAR. THIS MAKES ME REALLY NERVOUS TO TURN LEFT IN FRONT OF ON COMING TRAFFIC.
Aug 12, 2015
TL*THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE FRONT PASSENGER'S SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE AND ROAD. THE DOOR FAILED TO CLOSE IN A SECURED POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT THE FRONT DOOR LATCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE TRANSMISSION CLUTCH WAS REPLACED PREVIOUSLY ON THREE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Mar 19, 2015
SIX MONTHS AGO I HAD BEEN TO THE DEALERS FOR A FAILED DOOR LATCH ON MY REAR PASSENGER DOOR AND LIGHTNING STRUCK AGAIN. I WAS BEGINNING TO FEEL LIKE A PRO. WENT TO THE STORE AND LOADED THE FRONT SEAT THIS TIME WITH GROCERIES AND WENT TO CLOSE IT AND IT JUST BOUNCED BACK. IN A WAY I WAS GRATEFUL BECAUSE I KNEW WHAT WAS WRONG BUT AT THE SAME TIME I WAS LIKE ARE YOU KIDDING? I WAS IN A LOCATION WHERE I COULD RETRIEVE A BUNGEE CORD FROM MY PLACE OF BUSINESS AND LUCKILY IT WAS A SATURDAY AND FORD WAS STILL OPEN SO I TOOK IT IN AND THEY COULD LOCK IT UP UNTIL MONDAY. THEY OVERNIGHTED A PART FROM ANOTHER DEALER AND WERE ABLE TO INSTALL IT LATE TUESDAY NIGHT BUT AS IT SO HAPPENED PUTTING THE LATCH AND DOOR BACK TOGETHER, THE RIGHT SIDE WINDOW HANDLE REGULATOR BROKE AND THEY HAND TO REPLACE IT. I ENDED UP GETTING MY CAR BACK ON THURSDAY. SO IN A MATTER OF SIX MONTHS I HAD TWO BROKEN DOOR LATCHES ON TWO DIFFERENT DOORS. I WAS GRATEFUL TO BE CLOSE TO A FORD DEALER BUT IT CONCERNS ME FOR THOSE WHO ARE NOT AND THOSE WHO MIGHT BE TRAVELING FAR DISTANCES AND THIS HAPPENS. IT CONCERNED ME THAT IT ALL THE WARRANTIES THAT MY NEW CAR HAS AND STILL HAS THAT THIS INCIDENT WAS NOT CONSIDERED A SAFETY CONCERN THAT THEY WOULD HAVE PAID FOR A RENTAL CAR. ONLY REASON THEY PAID FOR IT WAS BECAUSE I CALLED AND RAISED A KERFUFFLE AND POINTED OUT THE SECURITY AND SAFETY CONCERNS AND IT ACTUALLY HAD TO BE ASSIGNED A WHOLE CASE NUMBER. EVEN AFTER ALL OF THIS I RECEIVE A NOTICE IN THE MAIL ABOUT A WARRANTY EXTENSION ON MYPOWER SHIFT 6SPEED AUTOMATIC TRANSMISSION FOR EXCESSIVE TRANSMISSION CLUTCH SHUDDER CAUSED BY FLUID CONTAMINATION OF THE CLUTCH DUE TO LEAKING TRANSMISSION SEALS. AFTER ALL OF THIS I WILL NEVER BUY A FORD AGAIN!! *TR
Sep 17, 2014
STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
3 complaints
PASSENGER REAR DOOR LATCH BROKE. ALL I DID WAS UNLOCK THE DOOR AND NOW IT WILL NOT CLOSE. HAVE TO HAVE A CORD ACROSS THE BACK SEAT TO HOLD IT SHUT! THERE NEEDS TO BE A RECALL ON THIS IMMEDIATELY! I SHOULD NOT HAVE TO SPEND $250 ON THIS DEFECT THAT FORD SCREWED UP! *TR
Sep 29, 2014
MY RIGHT REAR DOOR THAT IS HARDLY EVER USED WILL NOT CLOSE DUE TO THE LATCH. I WAS 200 MILES FROM HOME AND IT WAS LABOR DAY WEEKEND SO COULDN'T GET TO DEALERSHIP. HAD TO BUY A BUNGEE CORD TO SECURE THE DOOR FROM THE INSIDE AND IT STILL OPENED SLIGHTLY GOING AROUND CURVES AND BACKSEAT ITEMS ALMOST FELL OUT. MY VEHICLE IS A LITTLE OVER 2 YEARS OLD BUT DUE TO MY JOB OF DRIVING FREQUENTLY (DRIVING CHILDREN) I AM WELL PAST THE 36K WARRANTY AND WILL HAVE TO PAY TO FIX THIS. SINCE I CAN'T AFFORD AT THE MOMENT THE BATTERY NEEDS TO BE DISCONNECTED SINCE THE LIGHTS STAY ON AND THE DOORS REMAIN UNLOCKED. THIS CLEARLY NEEDS TO BE ADDRESSED AFTER SO MANY COMPLAINTS. *TR
Sep 01, 2014
I WAS LOADING ITEMS INTO MY BACKSEAT AFTER VACATION IN THE BACK RIGHT DOOR AND WENT TO SHUT THE DOOR WHEN IT BOUNCED BACK. IT WAS NOT LOCKING AT ALL. I HAVE HAD THIS VEHICLE SINCE JANUARY AND HAVE MAYBE OPENED THE BACK DOORS 20 TIMES A PIECE AS I DRIVE ALONE 90% OF THE TIME AND WITH MY SIGNIFICANT OTHER WHO SITS IN THE FRONT SEAT THE OTHER 10% OF THE TIME. WE TRIED TO FIDDLE WITH THE LATCHING MECHANISM, BUT NO COMBINATION OF ADJUSTING THE LATCH WOULD YIELD CLOSURE. WE EVENTUALLY SETTLED ON TAKING A TAXI TO THE HARDWARE STORE AND GETTING 2 BUNGEE CORDS TO HOLD THE DOOR SHUT ON OUR DRIVE BACK HOME. THE CURRENT ISSUE IS THAT MY DOME LIGHTS WILL NOT TURN OFF AND I FEAR FOR MY BATTERY IN THE TIME IT WILL TAKE ME TO GET TO THE DEALERSHIP. MY CAR IS STILL UNDER MANUFACTURER'S WARRANTY AT 29,500 MILES SO I'M HOPEFUL THAT THEY WILL FIX THIS ISSUE FOR ME PROMPTLY. OTHERWISE, IT WAS AN UNNECESSARY COST AND SAFETY HAZARD FOR A CAR I PURCHASED 8 MONTHS AGO. *TR
Sep 01, 2014
POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL
2 complaints
I was driving to work this morning; the car made a horrible "clunk" when I accelerated to around 20 then lost power and nearly crashed. The car then displayed error lights (yellow CEL, yellow wrench icon, HEAD unit showed "transmission issue service immediately" This is a direct result of the DPs6 transmission put into all 7th gen Ford Focus/Fiesta models. This DCT transmission has been replaced 3 times for this particular car and failed the same manner each time - meaning 3 near accidents have occured because this transmission fails. Across the USA; more than 50 people have been injured as a result of this transmission failing.
Oct 29, 2025
I TRADED MY CUBE FOR FIESTA. THERE ARE TWO RECALLS I FOUND THE ATTACHED IN THE GLOVE COMPARTMENT. I TOOK IT TO SLOAN FORD. THEY TOLD ME IF IT DOESN'T MEET THE SPECIFICATIONS OF A RECALL THEY WON'T DO THE REPAIR WORK. TUES THEY PROVIDED A SHUTTLE SERVICE. I NEED THE CAR TO WORK. THE CAR WON'T KICK IN FROM STOP TO START. IT'S A CONCERN TO ME AT A STOP LIGHT. THE WINDOW COVER IN PASSENGER SIDE DOG CHEWED ON THE HANDLE WON'T GET REPLACED. ALSO THE WINDOW SWITCH ON FRONT PASSENDER WON'T CLOSE. I'M CONCERNED, I WANT TO KEEP THE CAR, BUT I CAN'T HAVE IT STALL OUT ON ME. I WAS TOLD BY THE DEALERSHIP THEY'D GIVE FREE REPAIR AND LOANER CAR. I GOT IT FROM ROBERTS HONDA IN DOWNINGTOWN, AND HAVE AN APPOINTMENT SLOAN FORD. IT LOOKS LIKE PRIOR OWNER HAD IT LOOKED AT DIDN'T BRING IT IN FOR THE REPAIR. I ALSO WASN'T GIVEN A SECOND KEY TO THE CAR. KINDLY HELP. IT NEEDS TO KICK IN.. THERE'S A TRANSMISSION SHUTTER AND CLUTCH REPAIR JOB. I WANT TO BE SAFE IN THE CAR. SERVICE ADVISOR SOUNDED LIKE HE DIDN'T WANT TO DO THE WORK. I NEED THE INFORMATION ON THE WARRANTY 3YR/36000 CAN'T GET IT. IF I'M AT A LIGHT AND STARTING UP, IT FEELS LIKE A MACHINE GUN RIFLE.... THE CAT LIGHT CAME ON ONE TIME ON DASH TOO. THE STRINK TO HOLD UP THE TRUNK LIFT WAS GIVEN WITH DUCT TAPE ON IT.
Jun 21, 2017
ENGINE AND ENGINE COOLING
2 complaints
The contact owns a 2012 Ford Fiesta. The contact stated while driving at an undisclosed speed, there was an abnormal ticking sound coming from the engine compartment, and the vehicle began to vibrate violently, after which the contact observed white smoke coming from the exhaust pipe. The contact also stated that there was a coolant odor throughout the interior of the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The overheating and check engine warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Aug 22, 2024
RESERVOIR BOTTLE NEEDS TOPPING OFF EVERY 5000 MILES SEEMS TO BE A LEAK SOME WHERE. *TR
Aug 01, 2014
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
2 complaints
2012 ford fiesta check engine light on codes reading o2 sensors, catalytic intake, misfires, fuel injection, etc. I have had my fiesta at 3 mechanics all very known for there reliability all diagnosing it different issue recommending me to go to dealership which I was turned away because the recalls for the vehicle isn’t an issue for any of the possible diagnostics. Single mother of 3 now no vehicle, no money and no way of providing without transportation. Less than 150,000 Miles owned less than two years and the amount of money put into the vehicle ford should be ashamed. Shuddering and accelerating issue was told clutch and transmission issue but no help or actual known diagnosis since ford won’t diagnose the suspected diagnosis from any of the mechanics I have taken the vehicle to and they can’t for sure diagnose it until ford confirms the diagnosis since this is a known issue. They also sent me two recalls but refused to fix the recalls because I wasn’t 100% sure my vehicle needed the repair and threatened to charge me 150 diagnostic charge for the recall after I already poured my heart out to them about the issue I can’t seem to even get repaired due to there lack of care care as a manufacturer
Feb 09, 2023
RADIATOR AC CONDENSER COOLING FAN WILL SHORT OUT AND CATCH FIRE WITHOUT WARNING. EXTENSIVE DAMAGE..
Aug 02, 2015
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
OM SUNDAY MARCH 28,2021 MY HUSBAND AND I ATTENDED A AUTO AUCTION. WHEN THE DEALER BROUGHT OUT A 2012 FORD FIESTA. BEFORE BIDDING STARTED EVERYTHING LOOKED AND SOUNDED ALRIGHT. WE ENDED UP PAYING $3200.00 FOR A VEHICLE THAT THEY FAILED TO PROVIDE FAULTY PROBLEMS. CAR HAS A LIEN ON IT. AFTER DRIVING OFF THE LOT I CAME TO A RED LIGHT WHEN IT TURNED GREEN THE CAR STARTED SPUTTERING LOOSING FUEL AS WELL AS ACCELERATION. I THAN PULLED INTO THE A PARKING AT THE GAS STATION TO SEE WHAT WAS GOING ON. AND TO MY KNOWLEDGE IT WAS THE TRANSMISSION MAKING NOISE AS WELL AS SLIPPING, SPARK PLUGS, OIL CHANGE. I THEN DROVE BACK TO THE CAR BUT EVERYONE WAS GONE FOR THE DAY. I TRIED CALLING THE OFFICE THE NEXT DAY AND LEFT MESSAGES. NO RESPONSE WHAT SO EVER. THE GIRLS ARE REALLY UNORGANIZED AND SHOULD TREAT OTHERS THE SAME YOU WOULD TREAT THEM. I AM WRITING THIS LETTER TO INFORM EVERYONE I WAS SOLD A VEHICLE THAT SHOULDN'T HAVE BEEN ON THE ROAD. I WAS ALSO TOLD TODAY 4/5/21 THAT ON MARCH 5TH A LIEN WAS FILLED OUT AND TURNED IN. I'M REQUESTING THE AMOUNT I PAID FOR THIS LEMON LAW VEHICLE ALONG WITH COMPENSATION FOR GIVING FALSE INFORMATION.
Apr 06, 2021
WHEN CAR IS STOPPED OR DRIVING THE TRANSMISSION FEELS LIKE IT IS GOING TO SLOP. FEELS LIKE IT IS GOING TO STALL. WENT T DEALERSHIP AND THEY SAID THIS IS NORMAL. THIS IS NOT NORMAL. JERKS AND FEELS LIKE CHOCKING WHEN DRIVING OR STOPPED. WHEN ACCELERATING JERKS AND FEELS LIKE THE TRANSMISSION SLIPS AND ISN'T SHIFTING. WENT TO DEALERSHIP SEVERAL TIMES AND THEY WILL NOT LOOK INTO THIS. LOOKED ONLINE AND NOTICED SEVERAL FORUMS AND OTHER PEOPLE HAVING THE SAME TROUBLES WITH THE CAR. NEEDS TO BE CORRECTED AS IT IS A SAFETY ISSUE. EXPRESSED. CONCERN WITH DEALERSHIP THAT IT WAS HAVING TROUBLES THAT IT WAS EITHER THE TRANSMISSION BUT LOOKED AT ME. LIKE I DID T KNOW WHAT I WAS TALKING ABOUT BECAUSE I'M A CHICK.
Mar 01, 2016
POWER TRAIN,AIR BAGS
2 complaints
I JUST BOUGHT A USED 2012 FORD FIESTA AND I REALIZED AFTER BUYING IT THAT THE ODOMETER ISN'T WORKING AT ALL. THE TRANSMISSION ALSO ISN'T WORKING PROPERLY. WHEN I START THE CAR, THE 1RT GEAR WON'T GO INTO SHIFT SO THE CAR STUTTERS AND SHAKES. I TOOK THE CAR TO A FORD DEALER BUT THEY INSISTED THAT THE CAR DOESN'T HAVE A RECALL FOR THE TRANSMISSION. I KNOW THAT THERE IS A CONSUMER CLASS ACTION SUIT AGAINST FORD DUE TO FAULTY TRANSMISSIONS BUILT INTO THESE MAKE AND MODEL. I HAVE CONTACTED A LAWYER AND I AM WAITING TO HEAR FROM HIM. I WOULD LIKE TO FILE A FORMAL COMPLAINT. THANK YOU. P.S: I DO NOT KNOW WHAT TYPE OF PHOTOS OR DOCUMENTS YOU WOULD LIKE ME TO UPLOAD DO PLEASE CONTACT ME WITH MORE INFORMATION WITH THIS REGARD.
Dec 06, 2019
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE ALSO JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 79,000.
May 28, 2015
POWER TRAIN,FUEL/PROPULSION SYSTEM
2 complaints
I HAVE EXPERIENCED REPEATED AND FREQUENT PROBLEMS WITH MY VEHICLE: SHUTS OFF FOR NO REASON DAILY, OFTEN AT A TRAFFIC LIGHT OR JUST AFTER I BEGIN ACCELERATING; THE TRANSMISSION IS FAULTY (HAS ALREADY BEEN REPLACED ONCE AT 97,000 MILES AT GREAT EXPENSE) AND SIMPLY STOPS WORKING AT UNEXPECTED TIMES (E.G. WHILE DRIVING DOWN THE ROAD IT SLIPS INTO NEUTRAL AND WON'T MOVE, SHUDDERS, ETC. I HAVE TO TURN MY FIESTA OFF AND RESTART TO GET IT TO MOVE).. THIS IS A VERY DANGEROUS VEHICLE AND I CANNOT AFFORD TO REPLACE IT. I READ THAT FORD HAS BEEN AWARE OF THESE ISSUES FROM DATE OF MANUFACTURE, AND HAS NOT PUBLICLY ACKNOWLEDGED. IT IS MY UNDERSTANDING THAT ENGINEERS OF THE FIESTA ARE NOW GOING PUBLIC. WHEN IS SOMETHING GOING TO BE DONE? WHY DO I HAVE TO WAIT UNTIL I HAVE BEEN SERIOUSLY INJURED, OR WORSE, TO GET REDRESS FOR WHAT FORD MOTOR COMPANY WAS AWARE OF, AND COVERED UP, EVEN WHILE THESE VEHICLES WERE BEING MANUFACTURED? THIS IS A CONTINUING ISSUE, NOT A SINGLE OR EVEN A 20 TIME OCCURANCE.
Dec 05, 2019
OCTOBER 24, 2012 I WAS DRIVING TO WORK. I ACCELERATED VERY GINGERLY (THE POWERSHIFT IS EFFECTIVELY TWO THREE SPEED MANUALS SO YOU CAN'T JUST JAB IT) TO PASS. THE CAR GEARED INTO A LOWER GEAR AS EXPECTED AND THE ENGINE RPM'S SPIKED AS EXPECTED. THE LIGHT AT THE INTERSECTION WAS TURNING RED SO I BRAKED EASILY TO BRING THE CAR TO A STOP. AT THIS POINT THE CAR WAS HOLDING THE LOWER GEAR AND REVVING OUT OF CONTROL. I WAS ABLE TO STOP THE CAR (AS IT WAS TRYING TO OVERPOWER THE BRAKES) AND PLACE IT INTO NEUTRAL WHICH STOPPED THE PROBLEM. THE CAR THEN DIED AND WOULD NOT RESTART FOR APPROXIMATELY 5 MINUTES. I RESTARTED THE CAR. AS I WAS GETTING OFF THE INTERSTATE, I WAS MERGING INTO TRAFFIC THE TRANSMISSION GEARED DOWN AGAIN. THE PROBLEM REPEATED. I TRIED PLACING THE CAR IN NEUTRAL AGAIN, HOWEVER, THIS DID NOTHING. I CUT THE CAR OFF COMPLETELY AT 50 MPH. MY STEERING GOT REALLY HEAVY. I USED THE BRAKES AND THE EMERGENCY BRAKE TO SLOW THE CAR AND STRONG ARM THE WHEEL TO THE SIDE OF THE ROAD. THE TRANSMISSION IS JUNK AND THE DEALERSHIP IS REPLACING MANY PARTS INCLUDING A COUPLE CLUTCHES (IT ONLY HAS TWO I BELIEVE) AND SOME OTHER INTERNALS. THIS CAR IS NOT SAFE. IT ACCELERATED OUT OF CONTROL AND WOULD NOT RESPOND TO COMMANDS FROM THE GEAR SELECTOR. I POWERED OFF THE CAR TO AVOID FURTHER DAMAGE OR ACCIDENT. *TR
Nov 01, 2012
STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
MY CAR SHUDDERS A LOT WHEN STOPPING ESPECIALLY ON THE HIGHWAY OR MERGING OFF THE HIGHWAY' ALSO HAPPENS IN CITY OR SUBURBS IF GOING OVER 40 MPH; , GEAR SLIPS WHEN STATIONERY BEFORE HITTING GAS TO MOVE CAR, SPEED SLOWS DOWN OR HESITATES WHEN HITTING GAS PEDAL, TOOK TO DEALERSHIP MANY TIMES AND NOTHING EVER GOT FIXED. FORD SENT A LETTER STATING THAT I WOULD GET DOUBLE THE WARRANTY ON THE TRANSMISSION AND I WILL RECEIVE A LETTER STATING THIS, BUT WILL NOT CONFIRM ANYMORE. PROBLEMS OCCURED AFTER I PURCHASED THIS FIESTA IN JUNE 2012 BUT DID NOT KNOW THAT IT WAS NOT WORKING PROPERLY UNTIL THE RECALL CAME OUT AND I TOOK IT IN FOR THE FIRST TIME. I WAS TOLD THAT I WAS "TOO LATE" TO GET ANYTHING TO FIX IT OR HAVE IT TAKEN BACK BY FORD BECAUSE I HAD WAITED A YEAR. I DIDN'T EVEN KNOW THAT THE CAR WAS WORKING POORLY! IT WAS BRAND NEW AND I THOUGHT THIS WAS THE WAY IT WAS OKAY TO DRIVE BECAUSE THE PROBLEMS WERE NOT AS NOTICABLE. IT GOT MUCH WORSE AS TIME PASSED. I HAVE REPAIR INVOICES BUT I NEED TO FINE THEM. I WANT MY COMPLAINT FILED NOW SO THAT I AM NOT FORGOTTEN. I HAD A LEMON LAWYER CONTACT ME NAMED TROTT, WHO TOLD ME THAT IF I ACCEPTED A CLAIM HE WOULD PUT IN FOR ME, IT WOULD BE THE BEST DEAL I WOULD GET IN TERMS OF ATTONEMENT. HE SAID HE GOT $8K AND TOOK $3K FOR HIS WORK. I RECEIVED A CHECK FOR $5K. I ASKED MR.TROTT IF I SHOULD GET THE CAR REPAIR WITH THIS MONEY. HE SAID PEOPLE ARE KEEPING THE MONEY AND GETTING RID OF THEIR CARS. I KEPT MY CAR BECAUSE I CANNOT AFFORD TO BUY ANOTHER ONE REGARDLESS OF THE $5K I RECEIVED. I DO NOT USE MY CAR VERY MUCH NOW BECAUSE I DO NOT LIKE THAT IT SHUDDERS WHEN I USE THE BRAKES AND THAT IT SLOWS DOWN WHEN I HIT THE GAS PEDAL. I WILL UPLOAD THE DOCUMENTATION YOU ASK FOR WHEN I LOCATE IT.
Jun 04, 2019
I HAVE HAD MULTIPLE INCIDENTS WITH THE TRANSMISSION OF MY 2012 FIESTA, BEGINNING ROUGHLY IN NOVEMBER OF 2014. THE FIRST SPECIFIC INCIDENT I CAN RECALL OCCURRED ON DECEMBER 18, 2014. I WAS DRIVING FROM TOLEDO, OHIO TO THE DETROIT, MI AIRPORT AND BACK. I HAD TWO OTHER PASSENGERS IN MY CAR WHO NOTICED THE VIOLENT SHAKING/SHUDDERING PROBLEMS THAT MY VEHICLE WAS HAVING WHEN TRYING TO ACCELERATE. THE SHUDDERING OCCURS AT BOTH LOW SPEEDS AND HIGH SPEEDS. THE SHUDDERING DOES NOT OCCUR DAILY BUT ROUGHLY 4-5 DAYS A WEEK, CAUSING DIFFICULTIES WITH ACCELERATION, BREAKING, AND CONTROLLING THE VEHICLE. ABOUT TWO MONTHS AGO I WAS STOPPED AT A RED LIGHT AT A BUSY INTERSECTION. WHEN I BEGAN TO ACCELERATE MY CAR STARTED SHAKING SO VIOLENTLY THAT IT COULD NOT MOVE FORWARD ANY MORE. AT THAT TIME A SEMI-TRUCK WAS COMING UP BEHIND ME AND HAD TO SWERVE TO AVOID HITTING ME. THE SPEED LIMIT AT THIS BUSY INTERSECTION IS 40MPH. AT THIS POINT MY CAR IS UNSAFE TO DRIVE, EVEN THOUGH I HAVE TAKEN IT IN TO THE DEALER MULTIPLE TIMES TO FIX THE TRANSMISSION. SO FAR, THE REPAIRS HAVE BEEN UNSUCCESSFUL AND I AM TOLD THE POTENTIAL PARTS TO FIX THE ISSUE (THE CLUTCH) IS ON BACK ORDER FOR A MINUTE OF 6-8 WEEKS. I WAS TOLD TO CONTINUE DRIVING MY CAR IN THE MEAN TIME, AND THAT NO ONE CAN ASSIST ME AT THIS TIME, EVEN THOUGH I HAVE BEEN TRYING TO RECTIFY THIS ISSUE SINCE JANUARY 2015. ALSO, THE CLUTCH IS NOT GUARANTEED TO FIX THE PROBLEM, AS IT IS THE SAME MAKE AS THE ONE CURRENTLY IN MY CAR.
Jun 11, 2015
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
VEHICLE WAS STUCK IN PARK AND COULD NOT BE SHIFTED INTO OTHER GEARS. THIS OCCURRED AFTER DRIVING THE VEHICLE AND SHIFTING INTO PARK. ONCE IN PARK IT COULD NOT BE SHIFTED TO ANY OTHER GEAR. THE CAR COULD BE STARTED AND TURNED OFF WHILE IN PARK. ALL OTHER ASPECTS OF THE VEHICLE SEEMED TO BE OKAY. COULD BE AN ISSUE WITH THE INTERLOCK MECHANISM, BUT NEEDED A NEW SHIFTER ASSEMBLY.
Aug 30, 2016
FORD SYNC MODULE STOPPED WORKING AND WHEN YOU PROMPT THE SYSTEM TO GO INTO MOBILE APPS SYNC RESPONDS "NO MOBILE APPS FOUND." TOOK TO FORD DEALER AND AFTER DAYS OF TROUBLESHOOTING GOT THE MODULE REPLACED. 2 DAYS LATER IT FAILED AGAIN. ITS NOT MY PHONE. PHONE WORKS JUST FINE IN EXACT SAME VEHICLE ON LOT. *TT
Jun 22, 2012
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
2 complaints
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) AND REPAIRED; HOWEVER, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE DEALER REPAIRED THE VEHICLE AGAIN, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO INFORMED THE CONTACT THAT THE REPAIR PARTS WERE ON BACK ORDER. THE FAILURE MILEAGE WAS 64,979.
Apr 07, 2016
WHILE TRYING TO CLOSE THE FRONT PASSAGE DOOR, THE ELECTRICAL DOOR LOCK ACTUATOR FAIL TO ENGAGE. I TRIED TO CLOSE THE DOOR SEVERAL TIMES BUT COULDN'T . I TRIED TO ACTIVE THE AUTOMATIC DOOR LOCK SYSTEM ON THE DASH BROAD BUT COULDN'T AND THE SYSTEM DISPLAYED PASSAGE FRONT DOOR OPEN. I CONTACTED THE DEALER AND THEY STATED "I SHOULD HAVE THIS FIXED" AND SUGGESTED TO KEEP THE DOOR CLOSED WITH A ROPE OR BUNGEE CORD, WHICH IS UNLAWFUL IN THIS STATE. I'M THANK FULL THIS HAPPEN WHILE THE CAR WAS PARKED, BUT WHAT IF I WAS DRIVING AND THE DOOR DISENGAGED CAUSING AN ACCIDENT OR HITTING A PERSON, OBJECT OR ANOTHER CAR. FOOD COMPANY SHOULD LOOK INTO THE CAUSE FOR THE MALFUNCTION OF THE ELECTRICAL DOOR LOCK ACTUATOR. *TR
Sep 05, 2014
TIRES
2 complaints
TIRE WEARING OUT UNDER 30.000 MILES
Jul 19, 2015
TL* THE CONTACT OWNS A 2012 FORD FIESTA EQUIPPED WITH KUMHO SOLUS TIRES, TIRE SIZE 185/60/15. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT PASSENGER SIDE TIRE EXPLODED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE DEFECTIVE TIRE WAS REPLACED WITH A SPARE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE SPARE WITH A NEW TIRE. MOST RECENTLY THE REAR PASSENGER'S TIRE EXPLODED AND A SPARE WAS INSTALLED. THE DEFECTIVE TIRE HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE DOT NUMBER AND VIN WERE UNAVAILABLE.
Nov 01, 2012
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
2 complaints
I HAVE BEEN EXPERIENCING A SHUDDER WHEN I GO FROM A DEAD STOP. WHEN I HAD EXPERIENCED THIS I TOOK IT TO MY FORD DEALERSHIP. AFTER THEY"LOOKED IT OVER" THEY SAID THEY DIDN'T FIND ANYTHING AND IT IS A YEAR LATER AND IT IS STILL DOING IT AND NOW MY CHECK ENGINE LIGHT IS ON. I'M NOT HAPPY ABOUT THIS AT ALL BECAUSE I DID TAKE TO THE DEALERSHIP TO GET IT TAKEN CARE OF AND IT WASN'T. PLEASE HELP ME. *TR
Jan 24, 2015
I RECENTLY PURCHASED A BRAND NEW FORD FIESTA 2012, IN THE FIRST WEEK ON USING THE CAR I STARED TO HEAR A LOUD SOUND AND SHAKING MOVEMENT WHEN THE CAR CHANGE SPEEDS, I HAVE TAKEN THE CAR TO THE DEALERSHIP I PURCHASED IT FROM. IT HAS BEEN THE WORSE EXPERIENCE WITH THE FORD. I JUST RECEIVED THE SAME RESPONSE, THE NOISE IS NORMAL AND THERE IS NO PROBLEM ON THE CAR, I JUST FAILED FOR THE LEMON LAW HERE IN FLORIDA TO SEE IF IT WILL MAKE ANY CHANGES. I DO NOT AND I WILL NOT ACCEPT TO LOSE MY MONEY AND MY TIME FOR A COMPANY THAT DO NOT RESPECT THERE COSTUMERS SHAME ON YOU FORD..... *TR
Jan 05, 2012
AIR BAGS,SERVICE BRAKES
2 complaints
WHILE DRIVING THE SPEED OF IN TOWN, STOP AND GO TRAFFIC, MY BRAKES FAILED TO WORK. I APPROACHED A RED LIGHT WITH STOPPED TRAFFIC AHEAD OF ME AND STARTED BRAKING. I CONTINUED TO BRAKE BUT THERE WAS ABSOLUTELY NO BRAKE PRESSURE. IT FELT LIKE MY BRAKE PEDAL WAS PUSHING THROUGH THE FLOOR BOARD BUT NOTHING WAS HAPPENING. MY CAR PROCEEDED TO CRASH INTO A STOPPED TRUCK AT ABOUT 35-40MPH. MY AIRBAG DID NOT DEPLOY. I CAME AWAY WITH ACHES AND PAIN BUT FORTUNATELY WAS NOT BADLY INJURED. MY CAR HAS BEEN TOTALED BY MY INSURANCE COMPANY. I HAVE BEEN TELLING FORD SINCE I PURCHASED THE CAR THAT THE BRAKES MAKE AN AWFUL SQUEALING NOISE. FINALLY AFTER TWO YEARS THEY "SERVICED" THE BRAKES AND THEN A MONTH LATER THIS INCIDENT HAPPENED. *TR
Mar 17, 2014
AS I WAS DRIVING ON THE SURFACE STREETS, THE CARS BRAKES DID NOT WORK. I PUMPED THE BRAKES THREE TIMES BEFORE THEY ACTUALLY LOCKED AND I SLID ON THE ROAD AND REAR ENDED A VEHICLE. THE IMPACT WAS QUITE INTENSE AND THE DAMAGED WAS QUITE LARGE. FOR SOME REASON THE AIRBAGS DID NOT DEPLOY BEING THAT THE FRONT END OF MY VEHICLE WAS DAMAGED ALL THE WAY IN-TILL THE ENGINE. *TR
Oct 18, 2012
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
The contact owns a 2012 Ford Fiesta. The contact stated that while attempting to activate the headlights, the headlights failed to respond. The contact stated that several attempts were needed for the headlights to become operable. However, the failure reoccurred, and the low-beam headlights failed to function as needed. The contact checked the high-beam headlights and the high-beam headlights functioned properly. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program Number: 19B22 - Corrosion due to road salts in the Battery Junction Box (Electrical System, Visibility). The failure mileage was approximately 153,000.
Dec 20, 2023
LATCHES/LOCKS/LINKAGES,EQUIPMENT,SERVICE BRAKES
1 complaint
The contact owns a 2012 Ford Fiesta. The contact stated while attempting to close the doors, the four doors failed to latch properly. The contact stated that the vehicle was taken to be repaired; however, while driving off the lot, the contact became aware that the radio was inoperable, and the brake pedal was firm and difficult to depress. The vehicle was not taken back to the dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000. The VIN was unavailable.
Jan 26, 2023
VEHICLE SPEED CONTROL,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
The contact owns a 2012 Ford Fiesta. The contact stated that the vehicle failed to start with several unknown warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission module and battery needed to be replaced. The vehicle was repaired; however, the failure persisted. While driving, the vehicle continued to jerk and there was smoke coming through the vents. The check engine warning light was illuminated. Additionally, there was an abnormal booming sound detected. The contact had to depress the accelerator pedal continually for the vehicle to respond as needed. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the catalytic converter needed to be replaced. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 28,100. The consumer stated parts alone were $872 of which he doesn't have due to his disability.
Jan 10, 2023
SEAT BELTS,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I just got the car in June 1st.2022 it's broken down 5x stopped in middle of us.19 North 2x it won't keep oil it's leaking out running hot blowed the hose loose 1x last week,it started weeks ago refused to start up and shutting down now, shuddering, it's at machanic shop now in largo, Florida he stated the car is not usable and unsafe to drive any longer the motor as well is gone and white smoke is coming from the muffler.the used car dealership truecars on park blvd.is trying to force me to keep the car I haven't driven the car in 2wks.this week will be 3 I have fixed Alot of things on the car in little time I can't afford to replace something that was damaged already my first to be car and it's been a bad experience.but I do know I will not put my life or anyone else lives in danger to fix the serious major damage with this car someone please contact me and help guide me as to what to do with this situation in desperate need.God bless.sincerly!!!
Sep 14, 2022
SEATS,ENGINE
1 complaint
Seats move after adjusting and sometimes the malfunction check engine code comes on
Jun 17, 2022
FUEL/PROPULSION SYSTEM
1 complaint
Car turns off randomly when driving. Majority of the time it happens when the car is slowing down or turning. Check engine light just turned on 8/27 reading code PO101 meaning there isn’t enough fuel getting to the engine or too much is going to the engine.
Aug 27, 2021
POWER TRAIN,LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2012 Ford Fiesta. The contact stated while driving 50 mph and coming to a stop, she heard an abnormal sound and the vehicle started shuddering and inadvertently stalled. The "Transmission Failure" message appeared on the instrument panel along with several other unknown warning lights. The vehicle was towed to an independent mechanic who diagnosed that the transmission had failed, and the failure was related to NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). The contact stated the failure reoccurred while driving and the vehicle was taken to the dealer who informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 105,000. Parts distribution disconnect.
Jul 28, 2021
POWER TRAIN,EXTERIOR LIGHTING,SERVICE BRAKES
1 complaint
TRANSMISSION REPLACED4 TIMES
Jan 20, 2021
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
THE LOW BEAMS HAVE STOPPED WORKING. I NOW CANNOT DRIVE AFTER DARK AND IF I HAVE AN EMERGENCY WITH ONE OF MY THREE KIDS I WILL NOT BE ABLE TO TAKE THEM ANYWHERE. HIGH BEAM AND PARKING LIGHTS WORK. REPLACED HEADLIGHT BULBS AND STILL WON'T WORK. THERE WAS A RECALL IN CANADA BUT NOT THE USA. IT'S BEEN MONTHS AND CAN NOT AFFORD TO HAVE THE FUSE BOX REPLACED. RADIO HAS ALSO STOPPED WORKING FOR THE PAST 3 WEEKS
Dec 29, 2019
EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
DRIVING ON A TWO WAY ROAD, THE LOW BEAM HEAD LIGHTS WENT OUT. I COULD NOT SEE. I WAS LUCKY THAT THE HIGH BEAMS WORKED. THE PROBLEM WAS WHEN ANOTHER CAR WAS COMING TOWARDS ME AND I HAVE SWITCH TO THE LOW BEAMS. I REACHED MY DESTINATION BUT THE PROBLEM PERSIST.
Nov 03, 2019
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
TERRIBLE SHUTTERING FROM THE TRANSMISSION, I HAD TO BRING IT TO THE LOCAL FORD AFTER I CHANGED THE BATTERY, IT WOULDN'T SHIFT THOUGHT THE GEARS. SO THEY CHANGED THE TRANSMISSION CONTROL MODULE AND THE SOLENOID'S, 4 MONTHS LATER MY FIANCE WAS DRIVING DOWN THE HIGH WAY AND THE CAR LOOSES ALL POWER (STEERING, BRAKING, E.C.T) I TAKE IT TO THE LOCAL FORD DEALER IT TAKES THEM 32 DAYS TO GET BACK TO ME TO TELL ME ITS GOING TO NEED A NEW TRANSMISSON WITCH COST $4,800 TO FIX A $7,500 CAR AND THERE'S NOTHING THEY CAN DO ABOUT THAT. KNOWING THAT THIS IS A MAJOR PROBLEM FOR THESE VEHICLES. CAR JUST REJECTS FUEL AND FUEL PUMPS RANDOMLY.
Aug 02, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
AFTER TUNE UP, AIR MASS SENSOR, CAMSHAFT SENSOR,AND CRANK SHAFT SENSOR, OIL CHANGE , CAR ENGINE BLIGHT REMAINS ON, AND WHEN AIR CONDITIONING IS TURNED ON CAR LOSES POWER TO THE POINT IT STALL AND BREAKS LOCK AND WILL ROLL OUT OF CONTROL
Jul 22, 2019
POWER TRAIN,SERVICE BRAKES,ENGINE
1 complaint
TRANSMISSION DOES NOT ENGAGE OR DISENGAGE WHEN IT'S SUPPOSED TO. SLOW TO START FROM A COMPLETE STOP; HARD TO ACCELERATE FOR PASSING; LATE TO STOP BECAUSE DOWNSHIFTING IS LATE.
Jul 18, 2019
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
I HAVE A 2012 FORD FIESTA WHICH HAS HAD NOTHING BUT PROBLEMS OVER THE COURSE OF THE TIME I'VE HAD THE CAR. ON THE THURSDAY BEFORE THE MEMORIAL DAY WEEKEND I PUT THE CAR INTO REVERSE AND THE CAR WOULDN'T STOP. WE WERE GOING VERY SLOW AND THANK GOODNESS DIDN'T HIT ANYTHING. WE HIT A CURB BEHIND US THAT STOPPED THE CAR. I SHIFTED INTO DRIVE AND IT MOVED FORWARD. WE TOOK IT INTO THE DEALERSHIP THAT NEXT MORNING AND THEY REPLACED THE BRAKE MASTER CYLINDER AND THE CLUTCH. I'VE DONE MULTIPLE WARRANTY CLAIMS & I'VE HAD ONGOING TRANS/CLUTCH ISSUES THAT FINALLY RESULTED WITH AS REPLACEMENT LAST MONTH. NOW THE CAR IS NO LONGER JERKING AND SLIPPING BUT IT'S SLOWER WITH DECREASED GAS MILEAGE. I'VE HAD A SYNC ISSUE/ RADIO ELECTRICAL ISSUE AND TOOK IT IN MULTIPLE TIMES, IT'S STILL NOT FIXED. RECENTLY THE RADIO/SYNC COMPLETELY FAILS BUT IT'S INTERMITTENT. NOW I'M BEING TOLD THAT BECAUSE THE SYNC/RADIO ISSUE IS INTERMITTENT, I HAVE TO WAIT UNTIL IT'S NOT WORKING COMPLETELY TO TAKE IT IN. IN THE LAST 6 WEEKS THE CAR HAS BEEN IN TWICE FOR BRAKE ISSUES, (I TOOK IT BACK TWICE IN THE SAME DAY + TRANS REPLACEMENT) THEN AGAIN TWO WEEKS LATER. I'M ON THE THIRD TIME TO THE DEALERSHIP OVER THE SYNC SYSTEM IN THE LAST YEAR, THAT IS STILL NOT FIXED.
Jul 11, 2019
POWER TRAIN,EXTERIOR LIGHTING,ENGINE
1 complaint
THIS CAR HAS BEEN A DISASTER FROM DAY ONE. THE TRANSMISSION ISSUES THAT FORD IS AWARE OF HAVE ALMOST CAUSED NUMEROUS ACCIDENTS. THE CAR BUCKS AND CARRIES ON ALL THE TIME. WHILE STOPPED FOR A RED LIGHT YOU PUSH ON GAS AND IT DOESN'T MOVE THEM ALL THE SUDDEN IT DARTS INTO TRAFFIC. ABOUT 6 MONTHS AGO LOW BEAMS STOPPED WORKING AND NOBODY KNOWS WHY. THEN 2 WEEKS AGO ALL THE SUDDEN CAR OVERHEATS AND WITHIN 2 MINUTES DIES CAUSING $2000 WORTH OF DAMAGE. IM TOLD THESE ARE COMMON AND IM LUCKY IT DIDN'T CATCH ON FIRE. WHAT'S NEXT. FYI, THE LIGHTS STILL DON'T WORK WHICH CAUSES A SAFETY HAZARD. WHY IS THIS CAR NOT RECALLED??
Apr 20, 2019
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
DOOR LATCHES TO NOT WORK WHEN I WAS DRIVIN MY LEFT DOOR IN THE BACK OPEN WIDE HAD ONE ACCIDENT OF IT
Dec 10, 2018
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, IT SPONTANEOUSLY ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF IN ORDER TO STOP. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TOWED THE FOLLOWING DAY TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPRESSWAY, KILLEEN, TX 76543) WHERE THE TOTAL CONTROL MODULE WAS REPROGRAMMED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES SINCE JULY OF 2018. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: CAS-15591505. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Sep 12, 2018
VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
I TOOK MY CAR TO A FORD DEALERSHIP TO TAKE ACTION ON RECALL 14M01. THEY REPLACED THE CLUTCH UNDER WARRANTY AND RETURNED MY CAR TO ME. A DAY LATER MY CAR FLASHED A CHECK ENGINE LIGHT WHILE I WAS 45 MINUTES AWAY FROM HOME ON THE HIGHWAY. CODES THAT CAME UP WERE ADDRESSED & THE VEHICLES CONDITION WORSENED UNTIL IT WENT FULLY INTO LIMP MODE WHILE RETURNING FROM AN ATTEMPT TO RESTART THE COMPUTER.
Jun 11, 2018
SUSPENSION,AIR BAGS,ENGINE
1 complaint
THIS FORD FIESTA HAS MANY PROBLEMS I HAVE SPEND OVER 1300 DOLLARS THIS CAR HAS MANY SAFETY ISSUES. THE DOORS POPED OPEN WHILE DRIVING THIS CAR. I CONTACTED FORD AND THE REPRESENTATIVE WAS NOT CARING SHE STATED IT'S OUT OF THEIR WARRANTY . I EXPLAINED TO HER THAT THE DOORS CAME OPEN WITH MY TWO YEAR OLD IN BACK SEAT IN A CAR SEAT COULD HAVE FELL OUT. I ALSO TOLD HER THE CAR STOPPED IN THE MIDDLE OF THE ROAD. IT'S SOMETHING WRONG WITH THE TRANSMISSION ON THIS CAR. THIS VEHICLE IS NOT SAFE AND I WOULD LIKE THIS LOOKED INTO. I WAS TRAVELING ON A HIGHWAY ALL AMERICAN IN FAYETTEVILLE NC.
May 04, 2018
STRUCTURE,UNKNOWN OR OTHER,ENGINE
1 complaint
OK WHEN I GOTTEN THIS CAR I TOOK IT TO GET REPAIRED 4 TIMES MY DOOR LATCHES ARE BROKEN SO WHEN I DRIVE A DOOR FLYS OPEN WITHOUT ME EVEN KNOWING I ONLY HAD THIS CAR FOR A YEAR NOW I HAD ONE ACCIDENT BECAUSE OF MY DOOR UNLOCKING TRYIN TO HOLD IT CLOSE SO I CAN PULL OVER AND I GOTTEN IT FIXED BEFORE FOR ONE DOOR NOW I HAVE ANOTHER DOOR OR THE RIGHT SIDE CAUSING THE SAME PROBLEMS ALSO WHEN I PRESS ON MY GAS IT STOPS WHEN I'M NOT EVEN IN PARK AND THAT ALSO CAUES A PROBLEM
Apr 21, 2018
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
FORD FIESTA, 2012 ARE NOT WORTH ANYONE'S MONEY. THE MOMENT I GOT IT, THE A/C WOULD NOT BLOW ANYTHING OUT, MY CAR WOULD STOP AT STOP SIGNS AND IN THE MIDDLE OF THE ROAD WHEN NOT IN MOTION AND TRYING TO PASS TRAFFIC, WHICH IS COMPLETELY LIFE THREATENING. IT HAS A BUNCH OF ELECTRICAL ISSUES AND WILL START FLASHING (THE WARNING SIGNS) AND THEN STOP RANDOMLY. IT IS JERKING AT ALMOST ALL TIMES AND SHUTS OFF A TON, I HAVE GOTTEN IT CHECKED MULTIPLE TIMES AND SPENT MORE THAN I CAN AFFORD. THIS VEHICLE IS RIDICULOUS AND I INTEND TO TELL EVERYONE I KNOW!!! I AM ALWAYS SCARED WHEN DRIVING MY OWN CAR THAT I SPENT THOUSANDS ON, FORD NEEDS TO FIGURE THIS OUT
Jul 16, 2017
STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING MY CAR UP AN INCLINED THE CAR IDLE UP SO LOUD AND DID NOT ALLOW ME TO ACCELERATE ONCE THE CAR WAS LEVEL TO GET OUT OF TRAFFIC. I BEEN HAVING PROBLEM WITH THIS CAR FOR SO LONG. THE MANAGER TOLD ME THAT'S THE WAY THE CAR DRIVE IT NEW. I KEPT TALKING THIS CAR BACK LIKE EVERY MONTH SOMETHING ELSE WOULD HAPPEN. THE LATCH ON THE DRIVER SIDE, WATER LEAK ON THE PASSENGERS SIDE, WATER LEAK IN THE TRUNK WERE IT STARTED TO MOLD. TRUNK LATCH HARD TO OPEN. TOOK IT TO FORD IN JOLIET NOT HELPFUL AT ALL. THEY TEST DROVE THE CAR AND SAID IT'S FINE. THEN ALL OF A SUDDEN A RECALL ON THE TRANSMISSION LIFE TIME WARRANTY. I'M HERE AGAIN TO GET THE TRUNK FIXED WATER STILL GETS IN IT. THE KEY REMOTE IS NOT WORKING.
May 16, 2017
SEAT BELTS,VEHICLE SPEED CONTROL,ENGINE
1 complaint
YES WHEN I TURN ON MY CAR IT MAKES A LITTLE NOISE ON THE ENGINE. AND ALSO WHEN I DRIVING THE CAR IT MAKES IT LOUDER AND THE TRANSMISSION SLIPPED ON THE FIRST GEAR IT DOESN'T RUN PROPERLY AT ALL... CAUSE I HAVE OTHER CAR AND IT RUNS REAL GOOD NO PROBLEMS AT ALL.. WELL THANKS I HOPE THEY WILL HELP ME
Mar 02, 2017
WHEELS
1 complaint
METAL FATIGUE IN LUG NUTS AS MY WIFE AND I WERE GETTING READ TO PULL ON TO THE DALLAS NORTH TOLLWAY (SPEED LIMIT 70 MPH) ON 11/23/16, ANOTHER MOTORIST DESPERATELY FLAGGED US DOWN AND YELLED YOUR TIRE IS FALLING OFF. THE TIRES WERE ROTATED THE FRIDAY BEFORE (11/18/16) AT STANLEY POINT FORD. UPON STOPPING, THREE OF THE FOUR LUG NUTS WERE LOOSE. I HAD THE CAR TOWED TO STANLEY POINT FORD AND THE SERVICE MANAGER REPORTED BACK TO ME THAT THOSE THREE LUG NUTS WERE STRETCHED AND WORN. HE ALSO FOUND TWO OTHERS ON THE CAR IN THE SAME SHAPE. THEY REPLACED ALL 16 LUG NUTS ON THE CAR. (SEE ATTACHED)
Nov 27, 2016
STEERING,SUSPENSION
1 complaint
TIE RODS AND SWAY BARS WORE OUT AT 32K MILES AND 5 YEARS ,1 MONTH, AS DID ORIGINAL TIRES.. EXPECTED LONGER WEAR THAN THIS ON SUCH A NEW CAR, AS I HAVE GONE > 100K ON MY PREVIOUS SMALL FORD SUSPENSIONS UNTOUCHED. DEALER WANTED >$1100 TO REPAIR., SO I WENT TO NAPA AFTER MARKET PARTS WITH LIFETIME WARRANTEE TO FIX.
Oct 31, 2016
POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL,ENGINE
1 complaint
I BOUGHT MY 2012 FORD FIESTA IN 9/2015 WITH APPROX.16,000 MILES ON IT. SINCE I PURCHASED THE CAR, IT HAS BEEN IN THE SHOP 5 TIMES (ONE OF WHICH FOR 26 DAYS). #1 WAS DUE TO THE DOOR LATCH. MY 10YR OLD WAS SITTING IN THE BACKSEAT WHEN THE RIGHT SIDE DOOR SWUNG OPEN WHILE I WAS MAKING A TURN. #2 WAS DUE TO THE TRANSMISSION. THE CAR WAS HAVING TROUBLE SHIFTING GEARS & BEGAN SHAKING, THEN THE LIGHTS INSIDE & OUT STARTED BLINKING AND THE CAR COMPLETELY SHUT OFF WHILE I WAS DRIVING DOWN THE HIGHWAY. #3 WAS FOR THE TRANSMISSION AGAIN, WHICH LOCKED UP WHILE I WAS DRIVING DOWN I75 IN NAPLES THE EVENING OF 12/28/2015. THE CAR COMPLETELY LOCKED UP AND HAD TO BE TOWED IN THE MIDDLE OF THE NIGHT. #4 THE TRANSMISSION AGAIN. WHILE DRIVING NORTH ON I75 THE CAR STARTED MAKING A STRANGE WHINNY NOISE THEN SHORTLY AFTER LOCKED UP WHILE I WAS STILL DRIVING. THAT TIME I BARELY MADE IT OFF TO THE SIDE OF THE HIGHWAY. CAR WAS TOWED AGAIN TO DEALERSHIP. #5 TRANSMISSION...AGAIN. WHILE DRIVING AT 11:30PM AT NIGHT 8/2016 CAR LIGHTS STARTED BLINKING ON & OFF AND THEN THE CAR COMPLETELY SHUT OFF WHILE I WAS DRIVING. MANAGED TO BE ABLE TO TURN IT ON AGAIN AND DRIVE IT TO THE DEALERSHIP...WHERE IT STAYED FOR 26 STRAIGHT DAYS. TOMORROW WILL BE #6...DUE TO TRANSMISSION PROBLEMS...AGAIN. CAR IS MAKING WHINNY NOISES AGAIN, SHAKING AND HAVING TROUBLE SHIFTING GEARS, TEMPERATURE LIGHT IS COMING ON AND A/C IS NOT COOLING ANYMORE. TOMORROW I'LL BE GETTING AN ATTORNEY AS WELL. *TR
Oct 21, 2016
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I BOUGHT MY CAR IN 2011, AND SINCE 2012 MY AIR CONDITIONER ONLY BLOWS HOT AIR. I HAVE HAD IT REPLACED MULTIPLE TIMES, BUT IT CONTINUES TO BREAK. MY TRANSMISSION, AFTER SEVERAL RECALLS, HAS CONTINUED TO SLIP AND MESS UP. NOW, IN THE 4TH YEAR OF ME HAVING MY NEW CAR, I CANNOT PUMP GAS AT ANY STATION. WHEN THE NOZZLE IS IN THE FUEL TANK, IT CONTINUES TO CUT OFF, CAUSING ME TO TAKE 10X THE AMOUNT TO PUMP GAS AS IT USED IT.
Jun 28, 2016
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
I PURCHASED A 2012 FORD FIESTA AUTOMATIC LITERALLY 3 DAYS AGO. AFTER ONLY 3 SHORT DAYS OF DRIVING IT, IT SAYS "TRANSMISSION SERVICE NOW", AND ALSO HAS SHUTTERING IN ACCELERATION AND DELAY IN ACCELERATION. IT FRIGHTENS ME OFTEN WHEN I AM PULLING OUT, TURNING OR AT A STOP AND GO. WHEN TRYING TO ACCELERATE IT WILL SHUTTER THEN RECEIVE A HUGE BURST OF SPEED. WHICH WILL THEN CAUSE ME TO SWERVE ALMOST LOSING CONTROL OR WILL CAUSE ME TO ALMOST REAR END THE VEHICLE AHEAD OF ME.
Apr 03, 2016
STRUCTURE,ENGINE
1 complaint
SEVERAL RECALLS FOR DIFFERENT PARTS HAVE BEEN ISSUED SINCE THE PURCHASE OF THIS CAR. THE TRANSMISSION DOES NOT ENGAGE ALL THE TIME CAUSING THE CAR TO JERK AND MOVE FORWARD QUICKLY WITHOUT NOTICE AND CAUSE DAMAGE TO THE CAR. GO UP HILLS THE TRANSMISSION HAS CUT OUT BEFORE AND THEN SHOT FORWARD AS PREVIOUSLY DESCRIBED. DOOR LATCHES CAN AND WILL COME OPEN ALLOWING FOR THE DOOR TO OPEN WHILE THE CAR IS IN MOTION. THIS VEHICLE IS NOT SAFE AND NOW I AM STUCK WITH IT. *JS
Dec 30, 2015
POWER TRAIN,SERVICE BRAKES
1 complaint
THE FORD FIESTA WE HAVE HAS HAD TRANSMISSION ISSUES FOR A WHILE. WE HAVE TAKEN IT IN 4 TIMES, TWICE THEY CLAIMED THEY REPROGRAMMED THE COMPUTER AND REPLACED THE CLUTCH. WE HAVE CONTINUED TO NOTICE THE VEHICLE JERKING OR PULSATING WHEN ACCELERATING AND BRAKING. FORD HAS YET TO RESPOND TO US WITH A RESOLUTION DESPITE MULTIPLE ATTEMPTS TO HAVE THEM ADDRESS THE ISSUE. OUR SAFETY CONCERN IS THAT THE TRANSMISSION WILL EVENTUALLY FAIL AND PUT OUR SAFETY IN JEOPARDY.
Nov 13, 2015
POWER TRAIN,EXTERIOR LIGHTING
1 complaint
ALTHOUGH THE TRANSMISSION WAS UPDATED PER THE RECALL IT PUTTS OR HESITATES/STALLS WITH THE SLIGHTEST INCLINE AND WORSE ON A REAL HILL. I CAN'T PULL OUT INTO TRAFFIC QUICKNOW BECAUSE IT WOULD CAUSE AN ACCIDENT AND IT SHOULDN'T BE THAT WAY. I TOOK IT TO FORD OF ESCONDIDO AND WAS TOLD THAT SOME PUTTING IS NORMAL BUT I KNOW THIS IS NOT RIGHT. IT IS AN ONGOING ISSUE. HAS BEEN SINCE LIKE 3 WEEKS AFTER I BOUGHT IT.
Oct 25, 2015
AIR BAGS,STRUCTURE
1 complaint
MY CAR DOOR OPENED WHILE I WAS DRIVING IN A PARKING LOT. I CANNOT CLOSE OR LOCK THIS DOOR.
Oct 12, 2015
UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY,ENGINE
1 complaint
THIS VEHICLE HAS HAD CONSISTENT TRANSMISSION SHUDDER AND ENGINE RATTLE UPON ACCELERATION WHICH AFFECTS THE THE INITIAL ACCELERATION OF THE CAR. THE SPORADIC DELAY IN INITIAL ACCELERATION HAS BEEN AN ONGOING SAFETY CONCERN. MOST RECENTLY THE VEHICLE ALMOST STALLED COMPLETELY AFTER BEGINNING TO ACCELERATE INTO A MERGE. THERE WAS A FEW SECOND DELAY IN ANY MOVEMENT OR POWER TO THE CAR. LUCKILY THERE WAS NO ONE COMING AT THE TIME OR THIS VEHICLE MALFUNCTION WOULD HAVE CAUSED A SERIOUS ACCIDENT. MY CAR HAS BEEN IN TO A FORD SERVICE CENTER 5 TIMES FOR THIS COMPLAINT AND IT IS STILL NOT RESOLVED. I AM ALSO CONCERNED THAT FORD KNOWINGLY REPLACED THE CLUTCH AND SEALS IN MY CAR WITH MALFUNCTIONING PARTS. APPARENTLY NEWLY ENGINEERED PARTS WERE PRODUCED AS A PATCH FOR THIS ISSUE. EITHER THE OLD PARTS WERE USED TO FIX MY CAR, WHICH WOULD BE QUITE AN EGREGIOUS SAFETY ISSUE, OR THE NEWLY ENGINEERED PARTS ARE STILL MALFUNCTIONING. EITHER WAY I DO NOT FEEL THAT MY FORD FIESTA IS SAFE TO BE ON THE ROAD AND FORD HAS NOT ADEQUATELY ADDRESS THIS ISSUE TO RESOLVE THE MATTER.
Sep 21, 2015
POWER TRAIN,SEAT BELTS,UNKNOWN OR OTHER
1 complaint
TRANSMISSION STARTED VIBRATING AND CAUSING THE CAR TO JUMP AND SHUTTER. AND WEAR MY TIRES DOWN.
Jul 19, 2015
AIR BAGS,LATCHES/LOCKS/LINKAGES
1 complaint
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE TRAVELING 65 MPH, THE FRONT PASSENGER SIDE DOOR FRACTURED WITHOUT WARNING AND OPENED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT HAD TO PULL THE VEHICLE OVER AND MAKE A QUICK ADJUSTMENT TO THE DOOR DUE TO THE FAILURE. THE INTERNAL LIGHTS REMAINED ILLUMINATED DUE TO THE FAILURE, WHICH DRAINED THE BATTERY FOR MONTHS. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), BUT THE DEALER WAS NOT ABLE TO PROVIDE THE PART FOR SEVERAL MONTHS, WHICH WAS NOT IN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS STILL EXPERIENCING THE FAILURE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V488000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THAT RECALL REPAIR WOULD BE PERFORMED. THE DEALER DID NOT NOTIFY THE CONTACT THAT THE RECALL NEEDED TO BE PERFORMED. THE CONTACT REPORTED THE FAILURE TO THE MANUFACTURER AND WAS WAITING TO DETERMINE WHEN THE TWO RECALL REPAIRS WOULD BE PERFORMED. THE VEHICLE WAS STILL AT THE DEALER TO BE REPAIRED FOR THE DOOR LOCK FAILURE AND STILL WAITING FOR THE SOFTWARE UPDATE FOR THE AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Jul 14, 2015
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2012 FORD FIESTA. AFTER THE CONTACT PARKED THE VEHICLE, HE HEARD AN ABNORMAL BOOMING STATIC NOISE COMING FROM THE SPEAKERS. ONCE THE VEHICLE WAS STARTED AND BEFORE SHIFTING INTO GEAR, THE STATIC NOISE WAS STILL AUDIBLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIO MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
May 26, 2015
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
ON APRIL 6, 2015 MY REAR PASSENGER SUDDENLY STOPPED WORKING. I HAD JUST ARRIVED AT MY DESTINATION, WAS THERE FOR A FEW MINUTES, AND THEN STARTED MY CAR UP. THE LIGHT ALERTING ME THAT I HAD A DOOR AJAR CAME ON. I FIGURED IT WAS MY DRIVERS SIDE FRONT DOOR AND REOPENED AND CLOSED IT AGAIN. I NOTICED THAT MY DISPLAY SAID THAT THE REAR PASSENGER DOORS SIDE WAS AJAR. I THOUGHT ODD BECAUSE NOBODY USES MY DOORS. I GOT OUT, AND TRIED TO CLOSE THE DOOR ONLY TO HAVE TO BOUNCE BACK AT ME. THE DOOR WOULD NOT LATCH CLOSED. FORTUNATELY, A FRIEND WAS ABLE TO LOAN ME A BUNGEE CABLE TO HOLD MY DOOR CLOSED. IT IS CURRENTLY SECURED WITH ROPE AND THE BUNGEE CABLE. ON THE 21ST, AS I WAS MAKING A U-TURN IN A RESIDENTIAL AREA, MY DRIVER'S SIDE PASSENGER FLEW OPEN. AT THE SAME TIME MY DRIVERS SIDE DOOR STARTED TO UNLATCH AS WELL, TERRIFYING ME AND RESULTING IN A MINOR COLLISION. I MANAGED TO GET MY DRIVERS SIDE LATCHED AGAIN, BUT NOW I HAVE TO HAVE ALL OF MY DOOR SECURED, I BOUGHT THIS CAR BRAND NEW FROM THE DEALERSHIP. A BRAND NEW 2012 FORD FIESTA FAILING IN EARLY 2015. IN ADDITION TO MY DOOR PROBLEMS, MY MODEL HAD A RECALL NOTICE FOR I BELIEVE SOME TRANSMISSION PROBLEMS. MY CAR WAS VIOLENTLY SHUDDERING, CUTTING OUT/TURNING ITSELF OFF, ETC. THIS OCCURRED WHEN I WAS AT A RED LIGHT, WHILE DRIVING, REVERSING, ETC. I TOOK IT IN TO HAVE THE PROBLEM FIXED AND IT IS STILL OCCURRING. I'LL TRY TO GIVE THE CAR SOME GAS AND IT'LL SHUDDER AND DIE, I HAD TO REPLACE MY CAR BATTERY BECAUSE IT KEPT GETTING DRAINED WHICH DID NOT HELP THE PROBLEM, TRYING TO REVERSE WHILE ALWAYS RESULT IN MY CAR CUTTING OFF UNLESS I HIT THE GAS, AND IT SEEMS IT DOESN'T SHIFT GEARS CORRECTLY. AS I SAID BEFORE, I BOUGHT THIS CAR BRAND NEW. I AM HONESTLY SCARED FOR MY SAFETY. I CAN NO LONGER DRIVER MY CAT WHICH IS UTTERLY UNACCEPTABLE. I REFUSE TO RISK MY LIFE. *TR
Apr 24, 2015
VISIBILITY
1 complaint
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT 55 MPH DURING INCLEMENT WEATHER, BOTH WINDSHIELD WIPERS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,800. UPATED 10/5/2017*CN
Apr 16, 2015
STEERING,ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT AND THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE TECHNICIAN RESET THE SYSTEM AND THE STEERING RESUMED NORMAL OPERATION. THE FAILURE MILEAGE WAS 100,793.
Apr 01, 2015
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
PURCHASED MY FIESTA IN MARCH 2012. SHORTLY AFTER PURCHASE STARTED HAVING PROBLEMS WITH THE SHUTTERING AND HESITATING ISSUE DUE TO THIS NEW CLUTCH DESIGN. THE VEHICLE HAS BEEN IN TO THE SERVICE DEPARTMENT WHERE I PURCHASED IT THE FIRST TIME THE CLUTCH ISSUE WAS REPAIRED THE SECOND TIME THEY INSTALLED A PART OF THE CLUTCH SYSTEM. THE THIRD TIME IT WAS IN TO THE SERVICE DEPARTMENT THERE WAS NO REPAIR DONE. THE WARRANTY GUIDELINES REQUIRED THE FAILURE TO RATE AT A 270 MY FAILURE WAS A 250. I HAVE CONTACTED A LAWYER TO GET ME RELEASED FROM THIS "DEATH TRAP". ON MARCH 6, 2015, I WENT TO TURN LEFT ACROSS TWO LANES OF ON COMING TRAFFIC AND IT SHUTTERED AT ACCELERATION AND NEARLY STALLED. KEEP IN MIND THIS IS AUTOMATIC. I WAS NEARLY BROAD SIDED. I MADE ARRANGEMENTS FOR A VEHICLE BECAUSE I WAS TOLD THAT THEY DID NOT HAVE A LOANER FOR ME TO DRIVE WHILE THEY REPAIRED MINE. SO ON, MARCH 10, 2015, I TOOK THE FIESTA TO ANOTHER LOCAL FORD SERVICE CENTER AND UPON THEIR INSPECTION WAS TOLD THAT THE CLUTCH HAD TO BE REPLACED AGAIN. THE WONDERFUL NEWS TO THIS STORY IS THE PART IS BACK ORDERED FROM THE FACTORY AND IT WILL TAKE EIGHT WEEKS FOR THEM TO RECEIVE IN THE PART NEEDED TO REPAIR MY VEHICLE. I REFUSE TO DRIVE THIS VEHICLE. THE FORD FIESTA IS NOT A VEHICLE THAT SHOULD HAVE THE SAFETY RECOMMENDATIONS THAT IT HAS. IT ISN'T SAFE FOR CONSUMER USE.
Mar 25, 2015
SUSPENSION,VEHICLE SPEED CONTROL,ENGINE
1 complaint
CAR STARTED GRINDING, CRUNCHING, AND SHAKING, AND HAD DIFFICULTY TURNING, ACCELERATING, AND GOING UP HILLS. CAR WAS BROUGHT TO A FORD DEALERSHIP AND MECHANICS WERE TOLD BY OWNER THAT THERE WAS A TRANSMISSION PROBLEM. MECHANICS RESET TRANSMISSION, BUT DID NO FURTHER WORK. CAR CONTINUED TO MAKE NOISES, SHUTTER, AND JOLT. WAS BROUGHT TO ANOTHER FORD DEALERSHIP ON DECEMBER 2014 WHEN CAR WAS SPUTTERING AT STOPS. MECHANICS REPLACED ENTIRE TRANSMISSION WHEN 23000 MILES ONLY. *TR
Jan 09, 2015
STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
THE DOOR LATCH FOR MY PASSENGER DOOR REFUSES TO CLOSE. THE DOOR SWINGS FREELY AND CANNOT LATCH TO THE CAR. MY PASSENGER ALMOST FELL OUT OF THE CAR. VERY DANGEROUS AND SCARY SITUATION TRYING TO DRIVE. THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST INCIDENT WAS A REAR PASSENGER DOOR NOT LATCHING. THE DOOR LATCH NEEDS TO BE RECALLED. *TR
Nov 23, 2014
STEERING,ELECTRICAL SYSTEM
1 complaint
KEY WOULD NOT TURN THE IGNITION SWITCH. THE TOW TRUCK DRIVER COULD NOT GET THE KEY TO TURN THE IGNITION, HE ALSO COULD NOT GET THE BRAKE-SHIFT INTERLOCK OVERRIDE TO WORK AND COULD NOT GET THE CAR OUT OF PARK. ENDED UP DAMAGING THE FRONT BUMPER TRYING TO HOOK-UP TO THE FRONT FROM THE SIDE AND EVENTUALLY TOWED IT FROM BEHIND WITH DOLLIES. THE IGNITION SWITCH HAD TO BE REPLACED, THE BRAKE-SHIFT INTERLOCK OVERRIDE STILL DOES NOT FUNCTION. *TR
Nov 19, 2014
POWER TRAIN,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
2012 FORD FIESTA: PURCHASED 12/4/12 ORIGINAL OWNER! HAVE HAD MY VEHICLE IN SEVERAL TIMES FOR TRANSMISSION CONCERNS SINCE MY I PURCHASE OF THE VEHICLE. TOOK IT TO THE DEALER I PURCHASED IT WITH, THEY TOLD ME NOTHING ABOUT THE AWARENESS OF THE TRANSMISSION ISSUES. IN FACT I RAN INTO THE SALESMAN WHO STATED HE JUST FOUND OUT HIMSELF AND IS HE HAD KNOWN HE WOULD NOT ADVISED THE PURCHASE OF THIS VEHICLE. SINCE THEY HAD BEEN REPAIRING THE TRANSMISSION/CLUTCH WITH NO COST OUT OF MY POCKET, I CONTINUED TO HAVE THEM REPAIR THE TRANSMISSION. BUT, I HAVE NOW SPENT MORE TIME BACK AND FORTH BETWEEN THE DEALER AND HAVING TO LEAVE MY CAR FOR DIAGNOSES AND REPAIR WORK AND IT IS GETTING VERY OLD. NOT TO SAY WHAT THIS DOES FOR THE RESALE OF THE VEHICLE. THE REPAIRS FOR THE TRANSMISSION/CLUTCH HAVE BEEN ENDLESS, REPLACING SEALS, REPROGRAMMING COMPUTERS ETC ETC. I HAVE BEEN INTO THE DEALER FIVE (5) OCCASIONS FOR THE SAME ISSUE, WITH SOME OCCASIONS HAVING TO LEAVE THE CAR WITH THE DEALER FOR DAYS (PARTS WERE BACK ORDERED). CLEARLY FORD WAS NOT INITIALLY WILLING TO ACKNOWLEDGE THE ISSUE UNTIL MOST RECENTLY, THE DEALER NOW STATES THE SYMPTOMS FROM THE TRANSMISSION ARE A COMMON OCCURRENCE WITH A 6 SPEED AUTO & DUAL CLUTCH. REPAIR WORK ON TRANSMISSION: DATE, MILEAGE, REPAIRS THUS FAR: 5/03/13: 9,659: REPROGRAMMING, ADAPTIVE LEARNING 7/11/13: 13,193: IDS UPDATED, RESET ADAPTIVE LEARNING 10/29/13: 19,945: CLUTCH ASSEMBLY, SEALS, GASKETS REPLACED, TRANSMISSION ASSISTANCE PROGRAMMING 5/21/14: 33,062: REPLACED OUTPUT SHAFT: SEAL ASY., BEARING ASY., CLUTCH ASY. ETC ETC. 10/7/14: 42,757: POWER CONTROL, TRANSMISSION CONTROL AND COMPUTER UPDATES. 11/22: CALLED FORD DEALER SERVICE: REPORTED THE TRANSMISSION/CLUTCH [PROBLEMS CONTINUE. THEIR RESPONSE WAS THE SHUTTERING AND HESITATIONS ARE NORMAL TRANSMISSION OPERATION, CAN BRING TO DEALER FOR ADDITIONAL DIAGNOSES, IF I FELT SO INCLINED. *TR
Oct 24, 2014
STRUCTURE,SEATS
1 complaint
I WAS TAKING MY SON OUT ON THE TOWN BECAUSE HE WAS VISITING FROM MISAWA AFB IN JAPAN AND WE MADE A STOP AT THE CONVENIENCE STORE AROUND THE CORNER, HIS WIFE GOT OUT OF THE CAR, SHUT THE DOOR AND IT WOULD NOT CLOSE. I HAD TO HAVE HER HOLD THE DOOR SHUT AS WE DROVE THE CAR BACK HOME. I CALLED THE NEXT DAY TO GET IT INTO THE DEALER AND THEY MADE ME AN APPOINTMENT FOR THE FOLLOWING MONDAY. THE DEALERSHIP SAID THAT THE DOOR IS NOT COVERED UNDER WARRANTY. I PAID $130 FOR THEM TO TELL ME THAT THE LATCH AND CABLE NEED TO BE REPLACED. THE CABLE IS ON BACK ORDER AND WOULD TAKE 4-5 DAYS AND COST OVER $500 TO GET IT FIXED. THIS IS A REAL SAFETY CONCERN AND I HAVE NEVER HAD A VEHICLE WITH THIS PROBLEM BEFORE. WHAT IF THIS DOOR POPPED OPEN WHILE DRIVING DOWN THE ROAD. I WILL NOT PAY $500 TO HAVE THIS PROBLEM FIXED BY THE DEALER AND I WILL END UP TEARING IT APART MYSELF. THIS IS REALLY INEXCUSABLE CONSIDERING THAT THIS IS STILL FAIRLY NEW VEHICLE. *TR
Sep 08, 2014
STRUCTURE,UNKNOWN OR OTHER
1 complaint
MY MOTHER (83 YO) WAS RIDING IN THE FRONT PASSENGER SEAT AND AS SHE WAS GETTING OUT OF THE CAR SHE CLOSED THE DOOR AND IT BOUNCED BACK AND HIT HER ON HER LEFT HIP. WHAT HAPPENED IS THAT THE DOOR LATCH BROKE BECAUSE THE PART THAT LATCHES IS MADE OF PLASTIC AND WE HAVE BEEN HAVING SOME HOT WEATHER THESE DAYS. I GUESS THE PLASTIC MUST HAVE GOT TOO HOT ONE TOO MANY TIMES AND IT GAVE OUT AND BENT OR BROKE. AS SHE CLOSED THE DOOR WITH HER LEFT HAND SHE PROCEEDED TO WALK TO THE FRONT OF THE CAR AND THIS IS WHEN THE DOOR HIT HER AND/OR GOT IN THE WAY AS SHE STARTED TO WALK TO THE FRONT OF CAR. MY MOTHER WAS IN PAIN FOR ABOUT A COUPLE WEEKS OR SO. THIS COULD HAVE BEEN A WORSE ACCIDENT IF MY MOTHER HAD BEEN A YOUNGER PERSON AND MOVING MUCH FASTER. ANYWAY, THESE DOOR LATCHES SHOULD BE MADE OF STEEL SO THEY DON'T BREAK SO EASILY. PLEASE LOOK INTO IT BECAUSE THESE LATCHES SHOULD BE RECALLED. THIS IS THE SECOND LATCH THAT HAS BROKEN IN MY CAR. THESE LATCHES ARE GETTING BRITTLE WITH AGE AND UNFORTUNATELY MY CAR IS A DARK COLORED ONE, WHICH AS YOU MAY WELL KNOW, IT ATTRACTS A LOT OF HEAT FROM THE SUN. FURTHERMORE, I WOULD LIKE TO ADD THAT THIS COULD BE ANOTHER SAFETY ISSUE IF SOMEONE IS TRYING TO BREAK INTO THE CAR, IF THE LATCH IS BRITTLE ENOUGH, A GOOD HARD PULL CAN BREAK IT AND WHAT IF THE DRIVER IS STILL IN THE CAR AND THE PERSON BREAKING IN WANTS TO HARM OR ROB HER/HIM. STOP PUTTING PLASTIC LATCHES IN CARS DOORS. FORD IS MAKING A MINT SELLING THESE LATCHES FOR $183.00 DOLLARS EACH AND THIS IS NOT TO MENTION THE INSTALLATION.
Aug 24, 2014
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
I BOUGHT THIS CAR BRAND NEW IN JULY OF 2012 AND I HAVE HAD NOTHING BUT PROBLEMS WITH IT. THE MAIN ISSUE BEING THE HORRIBLE TRANSMISSION. THE CAR SPUTTERS AND SHAKES UPON TAKE OFF; THE RPMS REV UP VERY HIGH AND YET THE CARE GOES NOWHERE; THE CAR SOUNDS LIKE IT NEEDS TO SHIFT INTO THE NEXT GEAR, BUT DOESN'T; THERE IS A HUGE DELAY WHEN YOU STEP ON THE GAS, THE CAR SITS THERE BEFORE IT ACTUALLY GOES ANYWHERE; THE CAR LUNGES FORWARD WHEN YOU ARE IN SITUATIONS LIKE STOP AND GO TRAFFIC. I HAVE TAKEN MY CAR INTO TWO SEPARATE DEALERS AND THE CAR HAS HAD 3 CLUTCHES SO FAR. THE NEWEST PROBLEM WITH THE CAR IS A HORRIBLE SQUEALING COMING FROM THE BRAKES. I'VE HAD TWO NEW SETS OF BRAKES AND A DEGLAZING OF THE BRAKES, ONLY TO HAVE THE PROBLEM STILL EXIST. I'VE TAKEN THIS CAR IN FOR A TOTAL OF 6 TIMES FOR THE TRANSMISSION AND THIS WEEK WILL BE THE 4TH TIME FOR THE BRAKES. THESE CARS ARE A ROAD HAZARD AND SHOULD BE RECALLED IMMEDIATELY. I HAVE FILED A COMPLAINT WITH FORD MOTOR COMPANY AND THE BBB AUTO LINE. FORD SHOULD BE ASHAMED OF THEMSELVES FOR KNOWING ABOUT THESE ISSUES AND NOT DOING ANYTHING ABOUT IT. PEOPLE'S LIVES ARE AT RISK IN THESE CARS AND THEY OBVIOUSLY DON'T CARE. I WONDER HOW MANY PEOPLE WILL HAVE TO DIE OR GET INJURED BEFORE FORD DECIDES TO ADMIT THEY SOLD A HORRIBLE PRODUCT AND THAT IT NEEDS TO BE RECALLED.
Jul 28, 2014
ELECTRICAL SYSTEM,STRUCTURE,SEATS
1 complaint
THE PROBLEM, OR I SHOULD SAY 'THE JAM' AS IN DOOR JAMB, IS THAT BOTH SIDE REAR PASSENGER DOORS ON MY 2012 FORD FIESTA ARE NOT WORKING ON THE CLOSE. THE DOORS WON'T STAY CLOSED OR STAY SHUT. WHEN YOU TRY SHUTTING EITHER DOOR IT JUST BOUNCES BACK OUT A LITTLE. NEITHER DOOR WILL LATCH CLOSED. ONLY 35,772 MILES ON MY 2012 FIESTA WHEN BOTH REAR PASSENGER SIDE DOOR LATCHES FAILED WITHIN 12 HOURS OF EACH OTHER. IS BOTH DOORS FAILING AT THE SAME TIME JUST A COINCIDENCE? I THINK NOT. I THINK DEFECTIVE AND DANGEROUS! MY FIESTA HAS NEVER BEEN INVOLVED IN AN ACCIDENT, NO BODY DAMAGE, NO EVIDENCE OF ATTEMPTED BREAK-INS AND NO APPARENT REASON TO CAUSE 1, LET ALONE BOTH, REAR PASSENGER SIDE DOOR LATCHES TO MALFUNCTION AND PREVENT CLOSING OF THE REAR SIDE DOORS. AND, ABSOLUTELY NO WARNING OR INDICATION OF ANY LOOMING OR PENDING PROBLEM WITH THE OPERATION OF EITHER DOOR NOR MY FINGERS, HANDS, WRISTS OR ARMS? ALTHOUGH I DO GET A BOUT-OF-GOUT IN MY KNEE OCCASIONALLY. I JUST OPENED EACH DOOR NORMALLY TO FIND IT BROKEN UPON SHUTTING. WHAT I FIND EXTREMELY STRANGE, AND AT THIS TIME STILL UNEXPLAINED BY ANYONE, IS THAT BOTH DOORS FAILED WITHIN 12 HOURS OF EACH OTHER IN EXACTLY THE SAME MANOR. SEEMS LIKE TOO MUCH TO BE A COINCIDENCE, DOESN'T IT. READ ALL INFO ABOUT THE FAULTY DOOR LATCHES @ WWW.FINLEY.TV. *TR
Jul 02, 2014
STEERING,ENGINE
1 complaint
TL- THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHEN ACCELERATING THE VEHICLE SEVERELY SHAKES . THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN OBSERVED THE VEHICLE AND WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500 MILES AND THE CURRENT MILEAGE WAS 27,242 MILES. SR
Apr 21, 2014
EXTERIOR LIGHTING,AIR BAGS,STRUCTURE
1 complaint
WE WERE ON THE HIGHWAY WHILE IT WAS SNOWING. ALL OF THE OTHER VEHICLES WERE SLOWING DOWN BECAUSE THERE WAS AN ACCIDENT BLOCKING OFF THE HIGHWAY. EVENTUALLY WE ALL CAME TO A STOP. AFTER WE STOPPED THERE WAS A YUKON THAT WAS UNABLE TO STOP BECAUSE OF CONDITIONS AND ITS LOAD AND HIT US FROM BEHIND. HE WAS PROBABLY GOING 35 MPH. BOTH THE PASSENGER AND DRIVER'S HEAD FLUNG BACK AGAINST SEATS. NO AIRBAGS DEPLOYED. PASSENGER HAS SUFFERED IN THE SPINE FROM THIS ACCIDENT. *TR
Mar 15, 2014
EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
THE TRANSMISSION IN MY 2012 FORD FIESTA SEEMS FAULTY. WHEN DRIVING THE CAR I DO NOT FEEL SAFE AND AT TIMES FEEL LIKE THE CAR "HAS A MIND OF ITS OWN". THERE ARE TIMES WHEN I TRY TO SLOW DOWN WHEN COMING TO A STOP LIGHT, ETC. AND THE CAR SURGES FORWARD AS THE RPM DIAL SPIKES. THERE ARE OTHER TIMES WHEN TRYING TO CHANGE LANES OR PULL OUT OF THE STREET AND I NEED TO ACCELERATE QUICKLY THE CAR WILL NOT ACCELERATE AS I SHOULD, PUTTING ME IN THE PATH OF AN ONCOMING CAR. WHILE GOING A CONSISTENT SPEED ON A STRAIGHT ROAD THE CAR WILL JERK, AS IF I'M ADJUSTING A MANUAL TRANSMISSION. I'VE BROUGHT THE CAR TO FORD AND WAS TOLD THIS WAS "NORMAL" FOR THE CAR. IT SEEMS THAT MYSELF AND OTHERS ARE HAVING THIS ISSUE AND HOW IT HAS NOT BEEN DEEMED A SAFETY ISSUE WITH REPERCUSSION OF A RECALL IS BEYOND ME.
Aug 29, 2013
TIRES,WHEELS
1 complaint
WAS DRIVING ON HIGHWAY AND BACK LEFT TIRE EXPLODED, THE COMPLETE SIDE WALL ALL THE WAY AROUND BLEW OUT. I HAD PROBLEMS WITH LOSING AIR AND I GOT NO WHERE WITH THE DEALERSHIP, THEN WHEN THIS HAPPENED I EVEN PRINTED OUT COMPLAINTS OTHERS HAD WITH THE SAME TIRES AND THEY SAID THEY COULD NOT DO ANYTHING BECAUSE IT WAS CONSIDERED WEAR AND TEAR. I BOUGHT MY VEHICLE IN AUG OF 2012 AND ITS NOT EVEN A YEAR OLD. I AM ALSO HEARING MORE COMPLAINTS FROM OTHERS. I HAVE A COMMERCIAL LIC., AND THIS COULD HAVE BEEN DEADLY FOR AN UNSKILLED DRIVER. I FEAR FOR MINE AND OTHERS SAFETY. I HAD MY TIRES REPLACED AT WAL-MART. *TR
Jul 17, 2013
POWER TRAIN,TIRES,ENGINE
1 complaint
FEELS LIKE IT STRAINS AS IT SHIFTS, FEELS LIKE SOMETHING IN THE TRANSMISSION IS NOT RIGHT. I AM MADE TO FEEL LIKE ITS NOTHING AND I KNOW IT IS. I BARELY DRIVE IT OVER 25 MILES PER HOUR UNLESS I GO OFF THE ISLAND AND OFCOURSE THERE HAVE BEEN TIRE ISSUES, KUMHO SOLUS TIRES, TIRE SIZE 185/60/15. I NEARLY HAD A DEADLY CRASH WITH A SEMI. I HAVE FILED A COMPLAINT ABOUT THAT ALSO. THE SYNC SYSTEM SEEMS TO MESS UP ALOT ALSO AND GETS WORSE WITH TIME. *TR
Jul 17, 2013
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING THE VEHICLE, DRIVER WAS ENTERING THE FREEWAY, THE VEHICLE SHIFTED THROUGH ALL THE GEARS RAPIDLY LEAVING THE VEHICLE MOVING AT ~40 - 45MPH AND NOT SPEEDING UP. THE ACCELERATION PEDAL WAS TO THE FLOOR AND THE CARE DIDN'T INCREASE IN SPEED AND WAS ALMOST REAR ENDED BECAUSE ALL OTHER DRIVERS ON THE ROAD WAY WERE MOVING AT ~60MPH. THE DRIVER THEN LET OFF THE ACCELERATOR AND PRESSED DOWN AGAIN THE VEHICLE THEN REVVED REAL HIGH THEN SHIFTED VERY HARD AND SHOOK THROWING THE PASSENGERS FORWARD AND BACK CAUSING A WHIP-LASH TYPE OF MOVEMENT AMONG PASSENGERS. THE VEHICLE OFTEN GRINDS WHILE SHIFTING AND DECELERATING. OWNER TOOK THE VEHICLE TO DEALERSHIP AND THE SERVICE DEPARTMENT HOURS LATER CALLED TO REPORT THE VEHICLE IS DRIVING AS EXPECTED AND NO ISSUES WITH THE VEHICLE AND THAT THE GRINDING GEARS WAS EXPECTED. *TR
Mar 05, 2012
SERVICE BRAKES, HYDRAULIC
1 complaint
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE BRAKE AND ACCELERATOR PEDALS WERE POSITIONED VERY CLOSE TO ONE ANOTHER. THE CONTACT EXPRESSED CONCERN THAT HE WAS UNABLE TO DEPRESS ONE PEDAL WITHOUT DEPRESSING THE OTHER AS WELL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5. THE VIN WAS UNAVAILABLE. UPDATED 01/20/12*LJ UPDATED 01/30/12
Dec 19, 2011
Frequently Asked Questions
How many problems does the 2012 FORD Fiesta have?
The 2012 FORD Fiesta currently has 613 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2012 FORD Fiesta?
The most common problems reported for the 2012 FORD Fiesta are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2012 FORD Fiesta problem data come from?
All problem and complaint data for the 2012 FORD Fiesta comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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