2014 FORD Fiesta Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
498
Complaints Reported
Complaints by Component
POWER TRAIN
154 complaints
I’m reporting a failure with the Transmission Control Module (TCM) in my 2014 Ford Fiesta. The vehicle has exhibited consistent issues tied to the known PowerShift DPS6 transmission defect: including gear slipping, delayed acceleration, hesitation, and sudden loss of power while driving—particularly dangerous during intersections or merging situations. Ford previously issued Customer Satisfaction Program 14M02 to address this issue, but I was told my VIN is no longer eligible due to build date. I also requested coverage under Ford’s one-time TCM replacement extension announced in 2023, which was meant to support customers outside the 10-year window through June 30, 2025—but I was denied this assistance as well. I’ve opened a formal case with Ford Customer Relationship Center under reference number CXH05170436-N7Z6Z1, after being denied support for a documented transmission control module failure. These symptoms present a clear safety risk, and the refusal to support a documented transmission failure—even under goodwill— I hope this will be reconsidered for safety investigation.
Aug 05, 2025
Vehicle presented to A&T Auto Repair with rotation-dependent clunking sound. This clunking started after loud metallic snapping noise occurred while coasting in gear on a flat surface. Mechanic noted that clunking noise came from the transaxle. Once the transmission fluid was drained, metallic grit and large chunks resembling gear teeth were found in fluid. A replacement transaxle was installed, along with a new "clutch kit" containing flywheel, pressure plate, and slave cylinder. Following installation and engine start up, slave cylinder leaked, prompting the order of new parts and replacement labor. According to Mechanic, four different slave cylinders from two separate manufacturers leaked in the same fashion upon engine startup, due to a "locking" malfunction of the slave cylinder. The recurrent nature of the parts failure seems to indicate a deficiency in part design that causes a fluid leak, possibly endangering driver and passengers in the event of a transmission failure.
Jul 07, 2025
The contact owns a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the RPM increased quickly to over 7,000 RPM; however, the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Transmission Control Module (TCM), resulting in damages to the clutch. The contact was informed that the transmission and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 59,000.
Apr 01, 2025
Driving at highway speed, the vehicle began to switch between the 5 and 6 gear without warning several times, and a message "TRANSMISSION FAULT SERVICE NOW" appeared on the car's dashboard display. The car then started hard-shifting, would not shift into some of the gears, and would not move in reverse. The car had poor acceleration and limited power and it was difficult to pass and keep up with other road traffic. Dealer estimate $4400 for clutch repair internal to transmission.
Mar 24, 2025
Car jerking and sometimes will not move
Aug 23, 2024
+ 149 more complaints for this component
UNKNOWN OR OTHER
50 complaints
The door latch is broken. Door latch will not lock when door is closed. Causing the door to stay open while driving
Jul 21, 2024
The transmission shift level locks in Park. The vehicle is available for inspection. Safety was a concern as I was stopped in a school unloading zone/fire lane and was unable to place the shifter in drive. This caused the lane to be blocked. I googled the problem, and was able to remove a cover and access a manual release. I do not know if the problem was previously inspected, however, it is a common search item on Google/internet. There was no prior warning. The problem persists and I will have it checked.
Mar 22, 2024
Transmission malfunctions while accelerating. Pulling into a busy road, the vehicle randomly stops accelerating which cause other vehicles to swerve to avoid a crash. The RMP will increase and loose acceleration and then there is no function of the acceleration. As soon as the warning light came on, contacted a dealer and the wait times are over 2 months. The dealer does not want to keep the vehicle and prefers you keep driving until they call you to bring it in.
Nov 28, 2023
I am remembering one incident I had years ago. It was my first year since I got my first driver license. I parked my car. While I was getting off with half of my body already outside the car, my car started moving forward. I jumped back in a car in a shock and tried to stop the car. I realized that I had not removed my car key. I also realized that a stick shift was in neutral position. I told myself that it was my wrong-doing, but after reading numerous complaints and lawsuits against Ford Fiesta over the last years, I am not so sure if it was my fault or the car's defect. It happened only once and can not reproduce this. Around the same time, I have also experienced car not starting several times but again I told myself I am just an idiot for not knowing how to start a car. I did Pre-Purchase Car Inspection in October 2016. The inspection report noted that my car had Engine Lights on with code U0131 and codeC0051. I received a CSP14M02 letter last Sunday and went to the dealership on Monday for TCM repair or replacement, but I was turned away.
Aug 08, 2023
As I'm driving the car will stop if I get it to go again it won't pick up speed, it will rev up but not go, I was told that it has all the original parts that was until I had someone look at it for the problem stated since then it has new spark plugs new front brakes, break's in back have been rotated new tires, I'm still paying a car note on this car I've had to pay towing fees and still the problem persist I'm scared to put my boys in this car but it's our only form of transportation the dealer that sold me this car is horrible and Ford was of no help, still trying to find the main issue.
Jul 26, 2022
+ 45 more complaints for this component
ENGINE
46 complaints
Ford and ford dealearship is not willing to provide or service 15B22 recalls.
Jul 23, 2025
Overheating issue still occurred on Cylinder 2, previous recall did not assist in repairing the problem due to poor cooling design from factory. Refer to Recall 17S09 (17V209000) from April 21, 2017.
Feb 26, 2025
The ignition is out on the car. And I’ve heard it’s common with ford fiesta.
Jan 14, 2025
Engine light comes on was told there was a recall but never got any notice in the mail. Supposedly it the transmission module. But wasn’t sure. Ford wanted me to pay to have a diagnostics test done on it
Jan 20, 2024
The contact owns a 2014 Ford Fiesta. The contact stated while driving 20 MPH, the vehicle failed to properly accelerate. The contact stated that the vehicle was shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was due to a faulty clutch plate. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was approximately 130,000.
Nov 07, 2023
+ 41 more complaints for this component
STRUCTURE
40 complaints
The door latch on one of the doors has a broken piece inside of it that won't allow the door to close, no dealer has checked it out yet, my safety is a concern because any of the doors could break as well and open while I'm driving
Jun 09, 2025
My car worked perfectly fine, I was out using it and coming back from the place I was at. My door just stopped closing out of nowhere. Realizing my door latch is not working at all anymore. It does not move
Feb 17, 2025
Every once in a while I go around a left handed curve, the right side passenger door it comes out, it will unlatch and then latch back.
Jan 03, 2025
When a rear seat passenger exits the vehicle and closes the door, the rear door does not latch properly. This causes the door to swing open while the car is moving. The vehicle is available for inspection. The problem has manifested itself on several occasions, especially when I am dropping off school children at their stop. The crossing guard has been kind enough to close the door for me. That is, he closes the door after it swings open. The vehicle has not been inspected by a dealer or repair shop (yet). The problem first appeared last week, after the Thanksgiving holiday break. There were no symptoms to warn of the problem. It just appeared out of the blue, so to speak. To describe the problem further: The door is closed by the passenger who has just exited the car. There is no "door open" light to indicate a problem. Then, after a few seconds, the door springs open and the "door open" light appears. It is annoying when it happens. It is also a safety issue.
Dec 05, 2023
back ride side door will not latch and stay closed,if aperson was in back seat with door that won't latch that person is in a dangerious position.backing out of drive way door opened and wouldnot latch shut.
Jun 21, 2023
+ 35 more complaints for this component
LATCHES/LOCKS/LINKAGES
27 complaints
The contact owns a 2014 Ford Fiesta. The contact stated that while he was cleaning the vehicle and attempting to close the front and rear passenger’s side doors, the doors failed to latch securely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact discovered NHTSA Campaign Number: 15V246000 (Latches/Locks/Linkages). The dealer was made aware of the failure but stated that the recall had expired in 2020. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.
Jun 20, 2024
The contact owns a 2014 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact stated that the hood and door lights were inadvertently illuminated. Additionally, the key fob was not recognized while placed in the ignition switch. The failures were intermittent. The dealer was made aware of the failures and informed the contact that she had to pay out of pocket for the fob key replacement. Lilliston Ford Inc (833 N Delsea Dr, Vineland, NJ 08360) and Carman Ford (193 S Dupont Hwy, New Castle, DE 19720) were also made aware of the failures and informed the contact to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.
Jan 25, 2022
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR DRIVER'S SIDE DOOR UNLATCHED INDEPENDENTLY CAUSING THE DOOR TO OPEN. THE VEHICLE WAS TAKEN TO CUTTER FORD LOCATED AT 98-015 KAMEHAMEHA HWY, AIEA, HI 96701, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCHES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Oct 23, 2020
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ED BUTTS FORD (1515 N HACIENDA BLVD, LA PUENTE, CA 91744, (800) 960-3673) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Oct 06, 2020
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH MALFUNCTIONED AND THE DOOR FAILED TO REMAIN CLOSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE LOCAL DEALER CHINO HILLS FORD LOCATED AT 4480 CHINO HILLS PKWY, CHINO, CA 91710 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Aug 12, 2020
+ 22 more complaints for this component
AIR BAGS
12 complaints
Son was in an accident last night and all but the drivers steering wheel airbag deployed causing him to hit his head on the steering wheel.
Jul 18, 2022
I was lost and hit a turn to fast cause my car to launch and roll into a concrete ditch multiple times off a freeway turnaround. My airbags never deployed.
Jun 11, 2021
THE PASSENGER AIR BAG LIGHT STAYS ON ALL THE TIME. FORD DEALER COULDN'T DECODE THE PROBLEM. THEY ASK THAT THE PROBLEM SHOULD BE IDENTIFIED.
Oct 11, 2019
TL* THE CONTACT OWNED A 2014 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 30 MPH, SHE STRUCK A VEHICLE ON THE FRONT PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND HER GRANDDAUGHTER SUSTAINED SEAT BELT CONTUSIONS AND MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO THE TOW YARD AND THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE TO BEING A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Oct 29, 2018
FRONTAL ACCIDENT AND STEERING WHEEL AIRBAG NEVER DEPLOYED WHILE THE LEG AIRBAG DID DEPLOY .DRIVING ON A MAIN STREET AND A WORKTRUCK ALL OF A SUDDEN STOPPED.CAR WAS TOTALED BY MY INSURANCE COMPANY
Sep 30, 2017
+ 7 more complaints for this component
ELECTRICAL SYSTEM
12 complaints
THIS IS A PROBLEM WITH EVERY OWNER OF FIESTAS THAT I KNOW. I'M IN A COMMUNITY OF FIESTA OWNERS AND NEARLY EVERY ONE OF THEM HAVE THE SAME ISSUE. THE COMPUTER STEREO IN THE CENTER CONSOLE STOPS WORKING MID DRIVE. DISTRACTS DRIVER FROM THE ROAD.
Feb 16, 2019
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS. THE CONTACT CALLED FORD OF CLERMONT AT (352) 394-6161 (LOCATED AT 1101 EAST HIGHWAY 50, CLERMONT, FL 34711) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT TOOK THE VEHICLE TO FORD OF CLERMONT ON THREE OCCASIONS TO HAVE THE KEY FOB REPROGRAMMED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS8682632-M9N1L6. THE APPROXIMATE FAILURE MILEAGE WAS 28,858.
Oct 24, 2018
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT'S DAUGHTER ENTERED THE VEHICLE AND NOTICED THAT THE IGNITION SWITCH WAS FROZEN. THE CONTACT'S DAUGHTER PLACED THE KEY IN THE IGNITION SWITCH, BUT THE VEHICLE FAILED TO START. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (BILL CURRIE FORD, 5815 N DALE MABRY HWY, TAMPA, FL 33614) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH AND THE IGNITION HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE REMEDY UNTIL JANUARY 20, 2018. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE PARTS WERE ON BACKORDERED UNTIL JANUARY 20, 2018. CASE NUMBER: CAS-13704756 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Dec 13, 2017
WHEN DRIVING, OR SOMETIME UPON STARTING THE CAR, THE CAR WILL UNLOCK ALL THE DOORS, SHOW A FAULT WITH TPMS SYSTEM, WILL NOT SHOW THAT BLINKERS OR HAZARD LIGHTS ARE WORKING, INFORMATION SCREEN LOCATED ABOVE RADIO MAY OR MAY NOT GO BLANK, WILL NOT INDICATE WHETHER HIGH BEAMS ARE ON OR NOT, WILL NOT INDICATE WHETHER YOU HAVE A DOOR OPEN OR NOT. HITTING TOP OF DASH WILL MAKE EVERYTHING GO BACK TO NORMAL MOST TIMES. THEN THE PROCESS REPEATS AND KEEPS GOING. DOES NOT NECESSARILY HAVE TO BE IN MOTION FOR THIS TO OCCUR.
Oct 10, 2017
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FERMAN FORD LOCATED AT 24825 US HWY 19 N, CLEARWATER, FL 33763, (727) 797-2277, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON THREE ADDITIONAL OCCASIONS. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Aug 22, 2017
+ 7 more complaints for this component
POWER TRAIN,ENGINE
11 complaints
The contact owns a 2014 Ford Fiesta. The contact stated the vehicle was taken to the dealer for a transmission diagnostic test that was requested by the manufacturer; however, the contact felt that the dealer had not performed the diagnostic test because the dealer only identified general maintenance issues unrelated to the transmission. The contact was informed by the dealer that the lower dog bone mount was detaching from the engine torque restrictor. The contact also stated that the vehicle was making a rubbing noise and the RPM sensor continued to fluctuate while driving or slowing down during acceleration. Additionally, the contact stated that the vehicle rolled back while on an incline. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,465.
Mar 25, 2024
THE TRANSMISSION ON THIS FORD FIESTA WAS DEFECTIVE FROM THE DAY IT WAS BUILT. FORD HAS BEEN SUED AND MUST TAKE CARE OF THE BILLIONS OF CUSTOMERS WHO BOUGHT THESE VEHICLES. THE ENGINE IS NOT EQUIPT TO HANDLE THIS TRANSMISSION AND EVENTUALLY BLOWS THE ENGINE, BEFORE ALL THAT HAPPENS THE TRANSMISSION STALLS, AND LEAVES YOU ON THE SIDE OF THE ROAD. I HAVE BEEN TREATED HORRIBLY BY THE DEALER WHO SOLD ME THE CAR. THEY KNOW THIS IS A LEMON AND YET THEY CONTINUED TO SELL THIS CAR. LOOK AT THE VARGAS VS FORD TRANSMISSION CASE
Jul 22, 2020
I'VE HAD THIS VEHICLE FOR 10 MONTHS. LATELY I?LL BE SITTING AT A STOPLIGHT OR DRIVE THROUGH AND THE LIGHT THAT SAYS IT'S OVERHEATING COMES ON AND IF I DON'T TURN IT OFF IT WILL SHUT OFF ITSELF. THE FLUIDS ARE ALL FULL. ALSO, THE TRANSMISSION HAS BEEN GIVING ME TROUBLE FOR A FEW MONTHS AND IT'S GETTING WORSE. I'LL PRESS THE GAS SLOWLY AND THE CAR JUMPS. I HAVE 4 MORE YEARS TO PAY ON THIS CAR! I'M VERY DISAPPOINTED ON THIS CAR'S PERFORMANCE
May 30, 2020
CAR HAS BEEN JUMPING SINCE I GOT IT IN 2016, THE PLACE I GOT IT FROM SAID IT WAS NORMAL AND NOW THE ENGINE LIGHT AND TRANSMISSION LIGHT IS ON
May 02, 2019
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 80 MPH, THE VEHICLE STALLED AND THE IMMOBILIZER MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO STIVERS FORD LINCOLN (4000 EASTERN BLVD, MONTGOMERY, AL 36116) WHERE IT WAS DIAGNOSED THAT THE PCM /HIGH SPEED MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000.
Nov 14, 2017
+ 6 more complaints for this component
FUEL/PROPULSION SYSTEM
11 complaints
WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CAR STALLED. THE CAR WOULD NOT START AGAIN RETIRING TOWING TO REPAIR SHOP. THE REPAIR SHOP SAID THE FUEL PUMP WAS BAD. OTHER VINS FOR THIS YEAR/MAKE/MODEL WERE RECALLED FOR THIS EXACT ISSUE. I WAS TOLD MY VIN WAS NOT INCLUDED IN THE RECALL. I BELIEVE IT SHOULD HAVE BEEN INCLUDED. I HAD TO PAY TO REPAIR AN ISSUE THAT SHOULD HAVE BEEN COVERED BY THE RECALL.
Dec 22, 2019
MY VEHICLE SUDDENLY CUT POWER TO THE ENGINE WHILE DRIVING DOWN MY STRAIGHT STREET. NO WARNING LIGHTS CAME ON. IT REFUSED TO START AFTER SEVERAL ATTEMPTS TO JUMP IT WITH DIFFERENT VEHICLES AND CABLES. HAD IT TOWED TO THE DEALER WHO DIAGNOSED A FAILED FUEL PUMP.
Apr 16, 2019
CAR STALLS INTERMITTENTLY AND NOW FUEL PUMP SEIZED.
Jan 23, 2019
MY CAR STALLS RIGHT AFTER I FILL UP MY GAS TANK WITH GAS. THIS HAS HAPPENED TO ME WHEN I AM LEAVING THE GAS STATION, ONCE WHEN I WAS DRIVING THROUGH AN INTERSECTION AND MANY TIMES WHEN I AM PULLING INTO TRAFFIC TO LEAVE THE GAS STATION PARKING LOT (ALMOST AT A COMPLETE STOP). MY OWN MECHANIC TESTED THE PROBLEM AND SAID IT WAS MY PURGE VALVE WHICH I LEARNED WAS RECALLED FOR SOME FIESTAS BUT MY FIESTA VIN IS NOT INCLUDED DESPITE HAVING THE EXACT SAME PROBLEM THAT WAS RECALLED. I TOOK MY CAR TO A FORD DEALER AND HE SAID THEY WOULD NOT FIX THE PROBLEM UNLESS I PAID FOR A REPAIR.
Jan 14, 2019
MY FUEL PUMP SEIZED UP ON BYPASS N STALLED OUT
Oct 03, 2018
+ 6 more complaints for this component
STEERING
8 complaints
ELECTRIC STEERING ASSIST SPONTANEOUSLY FAILS WHILE VEHICLE IS IN MOTION. STEERING FAULT MESSAGE DISPLAYS ON DASH SCREEN. VEHICLE BECOMES DIFFICULT TO STEER UNTIL ENGINE IS TURNED OFF AND TURNED ON AGAIN. *TR
Jun 22, 2020
CAR HAS APPROX 35K MILES. CAR DROVE FINE TO LOCATION. UPON STARTING CAR TO LEAVE LOCATION, THERE WAS NO POWER STEERING. SHUTTING OFF IGNITION AND RESTARTING RESOLVED THE ISSUE, HOWEVER, LEAVES CONCERNS REGARDING THE RELIABILITY OF THE POWER STEERING AS NO IMMEDIATE CAUSE COULD BE DETERMINED BY MECHANIC.
Dec 22, 2019
INTERMEDIATE STEERING SHAFT FAILURE AT 42,000 MILES. UPPER JOINT HAS FAILED.THIS COMPRISES STEERING GREATLY. NEW PART ORDERED REPLACING MYSELF AS THIS IS NO LONGER UNDER WARRANTY.
Dec 16, 2018
STARTED FINE, PUT INTO DRIVE AND STEERING FROZE.."STEERING ASSIST FAILURE" ON SCREEN. REPAIRED AT FORD DEALER. NEW STEERING BOX AND COLUMN. ONLY 28000 MILES ON VEHICLE AND 3 YEAR WARRANTY ENDED AUGUST 2016. HEARD THAT OTHER FORD MODELS LIKE FOCUS WERE COVERED BY FORD.
Dec 15, 2017
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD OF CLERMONT (LOCATED AT 1101 E HIGHWAY 50 CLERMONT, FL 34711 800-313-9787) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN, RACK AND PINION, AND STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: CAS-12835912. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 21,000. UPDATED 10/17/17*LJ UPDATED 10/26/2017*JS
Aug 15, 2017
+ 3 more complaints for this component
VEHICLE SPEED CONTROL
7 complaints
I own a 2014 Ford Fiesta. On June 23, 2025, I brought my car to McCarthy Ford in Chicago due to a check engine light and other concerns. I told them I didn’t know what was wrong and paid for a diagnosis on my car. They fixed the hood and only mentioned the issue with my catalytic converter, which I could not afford to repair at the time. However, they never mentioned or inspected the Transmission Control Module (TCM) even though my car was eligible for extended coverage under Customer Satisfaction Program 14M02, which expired a week later on June 30th, 2025. Shortly after that visit, I relocated to Phoenix, AZ, and the vehicle began showing clear TCM failure symptoms: loss of acceleration, inability to reverse, and the wrench warning light. Ford corporate told me only the original servicing dealership could escalate the case for goodwill repair, but despite multiple attempts to contact them, I have received no response. While the converter was noted, that is an emissions issue. My current problem is a known, unrelated transmission defect that has now left my car unsafe to drive. The failure occurred just days after the TCM warranty expired, and Ford’s system never flagged it during my visit. This is a serious safety issue that deserves further investigation, as it puts drivers at risk of stalling or losing control in traffic. I am requesting that NHTSA take action and require Ford to provide repairs or accountability for affected owners.
Jul 14, 2025
I am writing to request Autofair Ford of Haverhill immediately repurchase the 2014 Ford Fiesta Titanium I purchased from them in 2019. I am requesting to be refunded the full purchase price plus all additional costs for registration, warranties and expenses associated with the 2014 Ford Fiesta Titanium that was sold to me. This vehicle, has since August 2022, been at Jannell Ford in Hanover Massachusetts, with a transmission defect that is unable to be repaired. As you will see from the enclosed documentation Ford apparently knew the transmission was defective and prone to serious safety concerns when they sold the cars originally and resold them through their dealerships. Additionally, Ford has allegedly (per news articles in the Detroit Free Press) instructed its dealerships to stall and delay resolving issues with the customers who purchased Fiestas and Focuses. My experience with Jannell Ford of Hanover and Autofair Ford of Haverhill can only be categorized as a concerted effort to delay and stall, by the dealerships not returning phone calls, not doing what they said they would, not providing information when asked repeatedly and most especially by not informing me that no repair would fix a known and documented defective transmission that came with the car. Since my Fiesta is a resale in 2019 and there have been tens of thousands of complaints made to the Ford Corporation regarding the unsafe and mal-functioning transmissions, Autofair Ford of Haverhill, I believe, had an obligation not to have sold me a car that has been so thoroughly documented to be defective and a safety hazard to car occupants and other drivers on the road. I originally bought the car from Autofair Ford of Haverhill because of the reviews from customers. I am requesting your assistance in resolving this matter as soon as possible.
Jan 25, 2023
WHILE SITTING IDLE AND DRIVING THE THROTTLE IS GETTING STUCK OPEN, THIS BEING AN AUTOMATIC VEHICLE IS MAKING IT VERY UNSAFE TO DRIVE. THIS KEEPS HAPPENING EVERY OTHER DAY. I SHUT IT DOWN AND START IT BACK UP AND IT GOES AWAY THEN COMES BACK WITHIN 5 MINS.
Mar 18, 2019
MY CAR IS HAVE ISSUES WITH THE TRANSMISSION SLIPPING. THE CAR WILL NOT ACCELERATE PROPERLY AND JERKS AGGRESSIVELY. I THEN CHECKED THE FOR WEBSITE AND THERE IS AN OPEN RECALL FOR THE TRANSMISSION CONTROLL MODULE.I CALLED MY LOCAL FORD DEALER AND THEY WILL NOT WORK ON THE TRANSMISSION BECAUSE MY CAR HAS A SALVAGED TITLE.
Sep 18, 2018
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE TURNING 10 MPH, THE VEHICLE SPUTTERED AND HESITATED TO ACCELERATE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TWICE AND THE VEHICLE OPERATED PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER TO BE DIAGNOSED, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Jul 01, 2016
+ 2 more complaints for this component
POWER TRAIN,ELECTRICAL SYSTEM
7 complaints
My 2014 Ford Fiesta started to "Smoke". There was a smoldering Electrical short emitting smoke from fusebox. The car would not Start after this incident. I have a letter from Ford indicating the Fusebox had a recall on this Issue due to a corrosion defect. I took it to local Ford dealer who Confirmed recall/defect
Feb 15, 2023
MILEAGE 48000 NOW ON 3RD RADIATOR COOLING FAN. FAN STOPS WITHOUT WARNING LEADING TO OVERHEATING AND LOSS OF AC. TRANSMISSION- CLUTCHES SLIPPING CAUSING ERRATIC ACCELERATION. UNSAFE TO DRIVE ON HIGHWAYS. 3RD SET OF CLUTCHES IN CAR NOW AND REVERSE IS BECOMING ERRATIC.
Nov 12, 2018
CAR STALLED IN MIDDLE OF AN INTERSECTION. THE LIGHTS AND ALL WARNING BUZZERS STARTED TO FLASH THEN THE CAR LOCKED UP AND I WAS STUCK IN THE CAR AND COULDN'T GET OUT. THE TOW TRUCK DRIVER HAD TO JIMMY STICK THE DOOR TO GET ME OUT, THE DEALER FOUND THAT THE TCM TRANSMISSION MODULE WAS AT FAULT, AND WAS REPLACED, THE CAR WAS EXTREMELY UNRELIABLE AFTER THIS REPAIR. FORD REFUSES TO REPAIR THE VEHICLE EVEN THOUGH THE CAR IS UNDER FULL FACTORY WARRANTY. THEY ARE REFUSING TO ACKNOWLEDGE A SERIOUS ISSUE EXISTS. I KEEP BRINGING THE CAR TO DEALERSHIPS AND FORD WON'T AUTHORIZE NEEDED REPAIRS. I COULD HAVE BEEN KILLED IN THIS LAST ISSUE.
Oct 17, 2017
PURCHASED A USED 2014 FORD FIESTA, AFTER A MONTH OF PURCHASE, I BEGAN TO HAVE MAJOR MECHANICAL ISSUES WITH THE CAR. THE CAR WOULDN'T START AND EVEN STOPPED WHILE DRIVING.
Jul 31, 2017
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE GEARS MADE AN ABNORMAL NOISE, THE VEHICLE SHUTTERED, AND THE CLUTCH LOST POWER. THE DEALER PROVIDED A SOFTWARE UPDATE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CLUTCH ASSEMBLY WAS REPLACED, BUT IT DID NOT CORRECT THE CONDITION. THE VEHICLE WAS TAKEN BACK AGAIN FOR A SOFTWARE UPDATE, BUT THE VEHICLE WAS STILL NOT REPAIRED. THE VEHICLE REMAINED PARKED AT THE CONTACT'S RESIDENCE DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Jan 23, 2017
+ 2 more complaints for this component
ENGINE AND ENGINE COOLING
6 complaints
The contact owns a 2014 Ford Fiesta. The contact stated while driving 35 MPH, the engine overheated and the contact pulled over safely. The contact waited for the vehicle to cool down before driving. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was towed to an independent mechanic, who determined that the head gasket was blown. The vehicle was towed to another independent mechanic, who determined that the failure was due to the head gasket. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.
Nov 19, 2024
The contact owns a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, prompting him to pull over to the shoulder over the roadway. The engine overheating warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact linked the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 116,500.
Jul 31, 2023
Driving in the highway the car exceeded 60mph and it overheated. When I took it to the mechanic they said that the the head gasket was cracked and leaking fumed into the coolant. I have had trouble with overheating and fixed it with a thermostat replacement and fixing leak of coolant. Mechanic report: “ vel 1 Testing Scope and scan we pulled codes P1299-00 "Cylinder Head Over Temperature Protection Active" and P2557-00 "Engine Coolant Level Sensor switch circuit Range/Performance" data pids and freeze frames were reviewed we had only 1 freeze frame and that was for code P1299 it set at engine rpm of 2378, vehicle speed was 64 mph, time since start was 317 seconds, ECT186 degrees, IAT 71 degrees ambient temp was 64 degrees, distance since codes cleared was 5018 miles. Cooling system visual inspection was performed we found the coolant bottle full. We tried to pull spark plugs to do leak down test and found three of the plugs are seized and not coming out. We put the sample hose from gas analyzer in expansion tank and hydrocarbons went to 64 PPM instantly, revealing combustion gasses being pushed in the cooling system.”. When looking for recalls for my cars make and model and a recall was made with the exact same thing that happened to my car, but my car was no added to the recall number. Recall #17V209000.
Mar 21, 2022
The contact owned a 2014 Ford Fiesta. The contact stated while driving at undisclosed speed the contact noticed that the vehicle would become very hot and coming from the engine and interior of the vehicle and temperature gages was going up and down. The contact placed water in the coolant tank to cool down the vehicle. The contact was going to place a coolant sensor on the vehicle but never had the chance to do it. A few days later the contact was driving at undisclosed speed, the contact pulled into a parking lot and noticed flames coming from the front passenger side of the vehicle under the front wheel which continue to in gulf the vehicle. The contact exit out of the vehicle and called the fire department who extinguish the flames from the vehicle. No one was injured. The police came to the scene but there was no police report was taken. The vehicle was towed to a salvage tow yard where it was deemed a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,729.
Oct 28, 2021
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO THE DEALER (COVERT FORD OF HUTTO, 1200 US-79, HUTTO, TX 78634), BUT NO FAILURE WAS FOUND. THE CONTACT WAS ADVISED TO MONITOR THE COOLANT LEVEL. WHILE DRIVING 75 MPH, THE TEMPERATURE GAUGE DISPLAYED "OVERHEATING". THE CONTACT PULLED THE VEHICLE OVER AND THE ENGINE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR WAS CRACKED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 80,500.
Jun 26, 2018
+ 1 more complaint for this component
VEHICLE SPEED CONTROL,ENGINE
6 complaints
AUTOMATIC TRANSMISSIONS. CLUTCH SHUDDER SLOW ACCELERATION FORD DEALERSHIP IN ELDORADO SERVICED IT BUT THE PROBLEM STILL EXIST
Dec 09, 2019
TCM IT HAS A SLOW ACCELERATION IT TAKES LONGER THAN NORMAL FOR IT TO PICK UP SPEED AND THE CAYATIC CONVERTER
Aug 04, 2019
MY CAR DOES NOT ALWAYS GO WHEN THE GAS IS HIT. WHEN YOU GO TO PULL OUT WHILE STOPPED AT A RED LIGHT OR STOP SIGN, THE CAR ACTS LIKE IT IS STALLING OUT, SHAKES, MAKES GRINDING NOISE IN THE ENGINE. HAS BEEN IN THE SHOP FOR THE ISSUES. I'VE HAD THE DUAL CLUTCH REPLACED AND MODULE REPROGRAMMED A FEW TIMES. I WAS TOLD NUMEROUS TIMES BY THE FORD TECH, THAT THE SHUTTERING IS NORMAL FOR THIS TYPE OF VEHICLE. THIS IS NOT NORMAL. I HAD OTHER PEOPLE DRIVE MY CAR AND THEY ALSO AGREE THAT IT SHOULDN'T DRIVE HOW IT DOES. I HAVE TO AVOID STEEP HILLS BECAUSE THE ACCELERATION DOESN'T ALWAYS WORK.
Jul 16, 2019
I WAS TRYING TO MERGE ON TO THE HIGHWAY AFTER STOPPING AT A GAS STATION. THE CAR WAS UNABLE TO SHIFT GEARS AND SPEED UP. IT WAS MODERATELY TO SEVERELY SHAKING AND SHUDDERING. BECAUSE THE CAR WAS UNABLE TO SPEED UP IN TIME I WAS FORCED OFF THE ROAD BY THE ON COMING TRAFFIC ONTO THE THE SHOULDER/GRASS AREA, WITH THE OTHER CAR NEEDING TO DRIVE AROUND ME. THIS HAS BEEN AN ISSUE SINCE WE PURCHASED THE CAR. THE CLUTCH WAS CHANGED IN OCTOBER 2014 AS PER DEALER, BUT IN APRIL 2015 SAME ISSUES BEGAN DEVELOPING. THIS HAS BEEN THE 3RD NEAR ACCIDENT WITH THIS CAR NOT PROPERLY ACCELERATING ON TO THE HIGHWAY DUE TO THE SHIFTING ISSUE AND CAUSING A NEAR ACCIDENT. OUTSIDE THESE INCIDENTS, THE CAR IS GENERALLY DIFFICULT TO CONTROL AT LOW SPEEDS AS ITS ACCELERATION AND SHIFTING ABILITY CONTINUOUSLY CHANGES AFTER A COMPLETE STOP AT A LIGHT OR STOP SIGN. IT'S QUITE CHALLENGING TO EXPLAIN THE DIFFICULTY OF DRIVING THIS CAR BECAUSE I'VE NEVER HAD A CAR WITH SUCH A POOR CONSISTENCY DURING ACCELERATION. SOME MOMENTS IT WILL MODERATELY JERK FORWARD WITH A SLIGHT TOUCH OF THE PEDAL (ALARMING ESPECIALLY DURING STOP AND GO TRAFFIC), ANOTHER MOMENT YOU NEED TO PRESS THE GAS PEDAL ALL THE WAY DOWN TO ACCELERATE SLOWLY ON A FLAT/EVEN SURFACE AND OTHER TIMES IT MODERATELY-SEVERELY SHAKES AND SHUDDERS AS THE CAR TRIES TO CLIMB A MINIMAL HILL/ELEVATION (ALL THESE EVENTS HAPPEN DURING THE SAME 10-15 MINUTE DRIVE). THE CAR DRIVES "TYPICALLY/NORMALLY" APPROXIMATELY 30-35% OF THE TIME, MOSTLY AFTER ACCELERATING TO OVER 20-25 MILES PER HOUR. I AM HIGHLY CONCERNED FOR THE SAFETY OF MY FAMILY WHEN DRIVING IN THIS VEHICLE.
Jun 02, 2015
A COUPLE MONTHS AFTER BUYING MY NEW CAR, I NOTICED THE TRANSMISSION WOULD START TO SHUDDER AND/OR BUCK WHEN ACCELERATING AFTER A STOP. CONTACTED THE DEALERSHIP AND HAVE BROUGHT IT IN 3 TIMES WITH NO ONE AT THE DEALERSHIP BEING ABLE TO "RECREATE" THE PROBLEM AND THEREFORE THEY COULDN'T FIX IT. THEY ALSO SAID THAT BECAUSE OF THE TYPE OF TRANSMISSION, THE PROBLEMS I WAS DESCRIBING ARE TO BE EXPECTED. HOW COULD A COMPANY RELEASE A TRANSMISSION THAT IS "SUPPOSED" TO BUCK AND SHUDDER? PROBLEM HAS CONTINUED TO GET WORSE AND I HAVE NOW EXPERIENCED SEVERAL INCIDENTS THAT I FEEL ARE VERY DANGEROUS. ONE OCCURS WHEN I APPROACH A STOP AND I AM APPLYING THE BRAKES, THE CAR WILL REV UP AND ACCELERATE ON ITS OWN, ALMOST CAUSING ME TO GO INTO TRAFFIC. ANOTHER INCIDENT IS WHEN I AM AT A YIELD AND DON'T COME TO A COMPLETE STOP, THEN ACCELERATE TO MERGE WITH TRAFFIC, THE TRANSMISSION SKIPS/STUTTERS/SHUDDERS DELAYING MY ACCELERATION AND MAKING THE MERGE DANGEROUS. THE PROBLEM IS INTERMITTENT, AND DOES NOT OCCUR AT EVERY STOP/YIELD. I AM AFRAID TO DRIVE MY CAR BECAUSE I NEVER KNOW WHAT OR WHEN IT WILL HAPPEN AGAIN. *TR
Nov 11, 2014
+ 1 more complaint for this component
POWER TRAIN,VEHICLE SPEED CONTROL
5 complaints
MY CAR NEVER ACCELERATED RELIABLY, ESPECIALLY IN LOWER GEARS. THE TRANSMISSION WOULD CONSTANTLY SHAKE AND SHUDDER. MY WIFE FINALLY REFUSED TO DRIVE IT ANYMORE AFTER THE CAR REPEATEDLY RESPONDED EXCEEDINGLY SLOW TO HER PRESSING THE GAS PEDAL WHEN TRYING TO CROSS TRAFFIC. SHE WOULD BE STOPPED, WAITING TO CROSS TRAFFIC. WHEN THERE WAS A LONG BREAK IN TRAFFIC, SHE'D PRESS THE GAS AND CAR WOULD CRAWL AHEAD MUCH MORE SLOWLY THAN YOU'D EXPECT WITH HOW FAR SHE PRESSED THE GAS PEDAL. ONCOMING TRAFFIC WOULD THEN CATCH UP TO HER AND HAVE TO SLOW DOWN UNTIL THE CAR EVENTUALLY MADE IT ACROSS. THIS HAPPENED MULTIPLE TIMES WHEN I OWNED THE CAR. THE DATE I NOTE IN THE "WHEN DID THIS HAPPEN" FIELD REPRESENTS THE DATE I HAD THE FIRST CLUTCH REPAIR DONE ON THE CAR (AT 18,756 MILES).
Jul 19, 2019
THE CONDITION THE CAR PRESENTS IS A SAFETY HAZARD BECAUSE THEY SEVERELY AFFECT THE DRIVER'S ABILITY TO CONTROL THE CAR'S SPEED, ACCELERATION AND DECELERATION. I WAS ALSO NOT INFORMED OR NOTIFIED OF THIS DEFECT ON THE CAR.
Mar 09, 2017
CAR IS 2 YEARS OLD EXACTLY, TRANSMISSION NO LONGER WORKING, ONLY 20,000 MILES ON CAR. WILL ACCELERATE ON OWN WHEN COMING TO A STOP SIGN OR RED LIGHT, WILL GRIND, CRANK AND CRUNCH WHEN SHIFTING GEARS ALL THE WHILE JOLTING WHEN SHIFTING GEARS. HAVE BEEN JOLTED INTO A CROSSWALK WHEN PRESSING ON THE BREAKS DUE TO THE CAR DOWNSHIFTING. IS NOT SAFE AT ALL TO DRIVE WITH CHILDREN IN THE CAR DUE TO THE UNPREDICTABILITY OF THE TRANSMISSION.
Mar 15, 2016
TAKATA RECALL : THE TRANSMISSION ISSUE MAKES MY CAR FEEL UNSAFE. AT RANDOM AND QUITE OFTEN WHILE DRIVING, MY CAR'S TRANSMISSION WILL TREMBLE AND SHAKE WHICH DISABLES ME FROM DRIVING AT THE CORRECT SPEED. MERGING ONTO HIGHWAYS CAN BE QUITE DANGEROUS BECAUSE I CANNOT SPEED UP CORRECTLY WITH THIS TRANSMISSION ISSUE. THE ISSUE WITH THE TRANSMISSION IS WITH TURNING, WITH OUT TURNING, WITH SPEEDING UP, FROM STOP GOING INTO MOTION, AND IT INCLUDES BOTH CITY STREET AND HIGHWAY. IT HAS BEEN AN ONGOING ISSUE. I HAVE TAKEN IT INTO THE DEALER WITH NO IMPROVEMENT AND AM TAKING IT BACK AGAIN. THIS HAS BEEN AN ONGOING SINCE I PURCHASED IT BRAND NEW, AND FEELS LIKE IT HAS GOTTEN WORSE. I NO LONGER FEEL SAFE NOR CAN TOLERATE THESE ISSUES.
Jan 20, 2016
THIS VEHICLE HAS A TRANSMISSION THAT CAUSES BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, ROUGH SHIFTS, SHUDDERING, DELAYED ACCELERATION, RED-LINING PRIOR TO SHIFTING, AND FEELING LIKE IT IS RETURNING TO NEUTRAL DURING STOP. THIS ISSUE HAS BEEN TURNED OVER TO THE DEALER SERVICE CENTER AND FORD MOTOR SERVICE. BOTH CLAIM THERE IS A CLUTCH ISSE THAT IS NOT A LIFE SAFETY ISSUE AND WILL NOT DAMAGE THE VEHICLE LONG TERM. BOTH CLAIM THE PARTS ARE ON BACK ORDER AND SHOULD BE INSTALLED IN 3-8 MONTHS.
Jul 24, 2015
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
5 complaints
HAVE HAD CONSTANT ISSUES WITH THE RADIO UNIT, NOW ON MY 2ND UNIT. RADIO STARTS MAKING A POPPING, CRACKLING, THUMPING LOUD SOUND FROM THE SPEAKERS, UNTIL STOPS WORKING WITH NO SOUND. THEN THESE THUMPING SOUNDS ARE GENERATED EVEN WITH THE RADIO OFF (NOT PLAYING ANYTHING)! WHICH I PRESUME A SHORT OR WIRING ISSUE. I'M SHOCKED WE HAVEN'T GOTTEN IN AN ACCIDENT FROM JUMPING/JERKING THE STEERING WHEEL WHEN IT HAPPENS. MANY COMPLAINTS ONLINE TO FORD ABOUT FIESTAS AND FOCUS VEHICLES BUT THEY HAVE NOT DONE ANYTHING, AND THE DEALER JUST WANTS TO CHARGE FOR LABOR JUST FOR INSPECTING. PLEASE LOOK INTO THIS ISSUE. THANKS
May 23, 2019
THE CAR WOULD MAKE A CRACKALING SOUND THROUGH THE SPEAKERS FOR MONTHS STARTING IN MARCH OF 2018 AND ON JULY 5, 2018 THE RADIO , & BLUE TOOTH OPTIONS HAVE NOW CEASED TO WORK
Mar 06, 2019
CAR OVERHEATED, BLEW HOSE, AND CRACKED CYLINDER WITH NEW FAN AND FLUID. CAR DOES NOT SHIFT CORRECTLY AND WILL SPEED FORWARD.
Jan 05, 2019
WHILE DRIVING ON THE FREEWAY DURING THE SUMMER IN HOUSTON MY A/C COMPRESSOR FAILED AND PRODUCED A DISTURBING ODOR WITHIN THE CAR. IT INHERENTLY HAS CAUSED DRIVING DURING THE SUMMER TO BECOME VERY TAXING DUE TO THE HEAT EVEN WITH THE WINDOWS DOWN AND ON SEVERAL OCCASIONS I HAVE BECOME DIZZY DUE TO THE HEAT. A FEW DAYS LATER I HAD 2 BLEND MOTORS ALSO FAIL WITH THE A/C SYSTEM THAT NOW CAUSE INTERMITTENT AND LOUD CLICKING NOISES THAT CAN BE DISTRACTING WHILE DRIVING.
Mar 14, 2018
WHILE DRIVING, SPEAKERS START TO CRACKLE LOUDLY. ITS ACTUALLY STARTLING. THEN THE RADIO DOESN'T WORK UNTIL THE VEHICLE IS TURNED OFF AND THEN ON AGAIN.
Jul 01, 2017
SERVICE BRAKES
4 complaints
I started to notice a bit of resistance when pressing on the brakes. Minor initially, but then if you had to apply slightly more pressure the car would jerk/pull hard to the right. The harder and faster you had to press, the more intense the jerk. I took her in to the dealership and they noticed something with the reservoir into the hydraulics unit that feeds fluid into the brakes. The fluids are not circulating back into it and the caliper is not building enough pressure to close. They said it's the ABS Hydraulic Control Unit: D2BZ-2C405-E and the part is on national backorder with no ETA. The car is unsafe to drive without the part. She's a 2014 with only 28k miles and it seems strange to have this failure with such low mileage. I just have texts with the dealership right now. I spoke with Ford directly today and they guesstimated 5-6 months for the part. I ordered a used part and will take her to another mechanic to get it replaced in the interim since the dealership won't work with a used part. At that point I will have invoices. Thanks.
Aug 31, 2024
On a long road trip with my mother while accelerating onto a highway I heard a metal object from the front right of my car drop onto the road. Subsequently, I heard a minor clanking/rattling noise every now and then but everything was operating normally and I could not connect any driving actions to this noise. Later on I looked under the vehicle for any loose hanging objects but could see none. When I got home I went to my home Ford dealer they were charging an exorbitant diagnostic fee so I went to a different dealer with a more reasonable fee. I was asked if I recently had my brakes serviced to which I replied yes. I was told there was a missing upper right caliper bolt. This explained the noise I heard of a metal object dropping. I brought it to the attention of the service manager of my home dealer. I was reimbursed by my home dealer for the cost of the diagnosis and repair at the other dealer. Some months later there was management shakeup of personnel and I learned that the service manager and technicians that I spoke with were replaced. I didn't think much at the time that it was anything more than carelessness but I came across some new information. The use of Torque to Yield (TTY) bolts in vehicle safety related components presents a safety hazard. These type of bolts are one-time or single use. They are indistinguishable from traditional bolts. Once torqued to specification, the loosening of these bolts will cause them to fail. They complicate routine maintenance, require more precise equipment, and leave a lot to chance of human error. Improper installation or reuse of these bolts will lead to catastrophic failure. General ignorance among professional trained mechanics, as well as auto part stores, DIY vehicle owners, as well as lack of labeling, and lack of proper warning from vehicle manufacturers is a recipe for disaster. Vehicle manufacturers should not use these bolts for safety related vehicle components. Vehicle owners should be informed.
May 17, 2024
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL SCREECHING AND GRINDING NOISE WHEN THE BRAKE PEDAL WAS APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKES AND CALIPERS NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 32,180. *TT CONSUMER STATED MECHANIC HAD REPLACED THE BRAKES BUT REPLACED AGAIN 6 MONTHS LATER. UPDATED 11/27/18*JB
Sep 06, 2018
"TAKATA RECALL" I AM SUBMITTING A COMPLAINT REGARDING MY BRAKE SYSTEM. WHEN I APPLY MY FOOT ON BRAKES THERE IS NO PRESSURE, BRAKES GO ALL THE WAY TO THE GROUND; AS IF I AM NOT GOING TO STOP. I HAVE TO PUMP OR PRESS HARD ON BRAKES. MY BRAKE LIGHT ON DASHBOARD NEVER CAME ON, INDICATING A PROBLEM WITH BRAKES. THIS JUST SUDDENLY HAPPENED ON MY WAY TO WORK (10/26/2017). I HAD BRAKES CHANGE ON 10/31/2017 AND STILL CAR WOULD NOT STOP. I HAD TO BRAKE HARD, THIS HAPPENED AS I WAS LEAVING THE PARKING LOT, DRIVEWAY. EACH INCIDENT OCCURRED WHILE I WAS DRIVING AND NEED TO SLOW DOWN TO BRAKE FOR A STOP SIGN OR LIGHT SIGNAL.
Nov 02, 2017
WHEELS
3 complaints
Ford lug nuts swelled up so much that nobody could get tires off. Had to go to dealer and pay $250 to get those off and replaced. I was lucky that I was just trying to rotate the tires vice having to replace a flat.
Nov 26, 2023
Swollen lug nuts made removing wheels impossible. Unable to receive balance at a shop. Tire blowout on 28Apr22 caused prolonged disablement in unsafe area due to inability to remove lug nuts and change tire.
May 01, 2022
AFTER HAVING A FLAT TIRE, I FIND THAT THE INCLUDED LUG WRENCH WILL NOT FIT THE LUG NUTS. AFTER A GOOD SAMARITAN STOPPED TO HELP ME, AND HAD A 4 WAY WRENCH, WE FOUND THAT THE LUGS WOULD JUST SPIN. THEY WOULD NOT LOOSEN OR TIGHTEN. AFTER 3 HOURS ON THE SIDE OF THE ROAD, AND 3 PHONE CALLS TO THE LOCAL FORD DEALER, HE TOLD US THE LUGS HAD AN OUTER LAYER THAT WOULD SWELL OVER TIME CAUSING THIS PROBLEM. WE HAD TO PUT A SOCKET ON THE LUG NUT AND BEAT THE SOCKET ON, TO SQUEEZE DOWN THE OUTER LAYER ONTO THE ACTUAL LUG. IF NOT FOR SOMEONE ELSE'S KINDNESS, I WOULD'VE BEEN STUCK ON THE SIDE OF THE ROAD, HAVING TO CALL A TOW TRUCK, FOR A SIMPLE NAIL IN MY TIRE. LUG WRENCHES AND SPARE TIRES HAVE NO PURPOSE WHEN YOU CANNOT GET THE LUGS OFF. AFTER HAVING THIS PROBLEM AND RESEARCHING IT, I HAVE FOUND THIS TO BE A PROBLEM WITH ALMOST ALL FORD MODEL VEHICLES, AND SO FAR, NOTHING HAS BEEN DONE TO FIX IT. THIS IS A MENTAL AND PHYSICAL HAZARD THAT CAN EASILY BE FIXED BY SOLID LUG NUTS INSTEAD OF THE JUNK THAT IS STILL BEING USED BY FORD. NOW I HAVE OUT OF POCKET EXPENSES TO REPLACE LUGS, BECAUSE OF A BAD DESIGN.
Jan 03, 2019
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
3 complaints
My vehicle was serviced by elk grove ford service dept. only 250 miles ago and the vehicle is back in for more service. time before did the same thing said the problem was this and when they repaired they called and said this is now wrong, I keep asking why no answer. Now the vehicle had to be taken in and I believe because I have put in complaints before that they are f with me and messing with me I told them elk grove ford [XXX] that the engine light came on and the wrench light on the engine came on, they called me and told me around march 30th that it needed this and that, they came back now and said the power train control module is needed and they cant find any part for it I found a part the advisor said the parts person looked half a day I don't believe them as see that the pcm can maybe reset they have not said to me if they tried resetting the pcm and I would like the part number. I feel I am being set up for more charges as if they would have check the wrench lamp I would not have two charges, they keep repairing items that I believe did not need to be replacement as the plugs were working find. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Apr 03, 2023
THIS 2014 FORD FIESTA VEHICLE HAS SOME MAJOR TRANSMISSION ISSUES: SLIPPING, CLUNKING, CHUGGING, JERKING, SHUTTERING, AND RATTLING WHEN DOING SOMETHING AS SIMPLE AS PRESSING THE GAS PEDAL TO ACCELERATE WHEN A TRAFFIC LIGHT TURNS GREEN. THIS ISSUE ALSO OCCURS WHEN I BEGIN TO COME TO A COMPLETE STOP. I'VE ONLY HAD THE CAR FOR ABOUT FIVE MONTHS AND THE ISSUES HAVE OCCURRED THROUGHOUT THAT TIME PERIOD. I HAVE TAKEN THIS VEHICLE TO A FORD REPAIR SHOP. THE MECHANIC COMPLETED A REPROGRAMMING OF SOME TYPE. HE INFORMED ME THAT THE REPROGRAMMING TYPICALLY RESOLVES THE ISSUES THAT THIS VEHICLE IS HAVING; BUT THE ISSUES STILL REMAIN, IN FACT, IT'S GOTTEN WORSE. THE HESITATION OF THIS VEHICLE TO ACCELERATE LEAVES ME FEELING UNSAFE. MOTORISTS IN PASSING VEHICLES ARE ZOOMING BY ME AS I AM ATTEMPTING TO GET THIS CAR TO GO. IN ADDITION, WHEN I FIRMLY PRESS THE GAS PETAL, THE CAR HESITATES THEN BEGINS TO ACCELERATE AT A RAPID SPEED. THESE ISSUES OCCUR WHILE I AM DRIVING ON THE INTERSTATES, HIGHWAYS, STREETS, DIRT ROADS, ETC. IT ALSO DOES NOT MATTER IF I AM MAKING A TURN, SHIFTING IN DRIVE OR IN REVERSE...THE ISSUES REMAIN THE SAME. FORD NEEDS TO BE HELD ACCOUNTABLE FOR THESE ISSUES. IT IS TERRIBLE THAT THEY WOULD NOT BE CONCERNED ABOUT THE SAFETY OF THEIR CONSUMERS. THESE SAFETY ISSUES WERE NOT MENTIONED ON THE CARFAX REPORT. IF THEY HAD BEEN THEN I WOULD NOT HAVE PURCHASED THIS VEHICLE.
Nov 29, 2015
CAR STUTTERS AND JERKS WHEN MOVING SLOW, OR COMING FROM S STOP. THE DUAL CLUTCHES HAVE BEEN REPLACED TWICE ALREADY.
Aug 25, 2015
POWER TRAIN,UNKNOWN OR OTHER
3 complaints
Clutch master cylinder and slave cylinder failure. Both leaked, clutch pedal ceased functioning while driving, leaving the car inoperable
May 20, 2022
FORD COMPANY KNOWINGLY PUT FAULTY A TRANSMISSION IN THEIR VEHICLES. TO REMEDY THE SITUATION THEY THEN GAVE AN EXTENDED WARRANTY FOR THE TRANSMISSION, BUT WHEN TAKE YOUR CAR TO A FORD DEALERSHIP THEY REFUSE TO REPAIR THINGS THAT PART OF THE TRANSMISSION. THIS IS VERY MISLEADING TO CONSUMERS AND A HAZARD FOR ME AND MY CHILDREN SAFETY ON THE ROAD. THE GEARS SHIFT WHILE IN MOTION, WHICH HAS ALMOST SEVERAL TIMES CAUSED OTHER VEHICLES TO HIT ME. WHEN AT A STOP PULLING OFF IT WILL BARELY ACCELERATE OR GIVE A JERKING ACCELERATION, WHICH IS AWFUL WHEN PEDESTRIANS ARE NEAR. ALL OF WHICH HAPPENS SPORADICALLY ON THE HIGHWAY OR IN CITY TRAFFIC. THIS HAS BEEN A CONTINUOUS PROBLEM 2 YEARS AND THUS FAR I'VE TAKEN MY VEHICLE TO THREE DIFFERENT FORD DEALERSHIP AND NONE ARE WILLING TO UPHOLD THE FORD WARRANTY AND/OR ADDRESS THE ISSUE THAT FORD KNOWS IS A HAZARD. IN CLOSING, I RECEIVED NOTICE ABOUT AN SETTLEMENT REGARDING THIS VEHICLE, I RECEIVED NOTHING AND I'M STUCK WITH A VEHICLE NO ONE WILL REPAIR. *TR
Dec 12, 2018
MY CAR SURGES FORWARD ALMOST SQUEALING TIRES, IT MAKES NOISE IT CLUNKS OUT AT STOP FEELS LIKE MY TRANNY IS GOING TO DROP AND DOESN'T SHIFT CORRECTLY. TRANSMISSION IS OBVIOUSLY IN SAFE I AM AFRAID I AM GOING TO HIT SOMEONE FROM BEHIND THE WAY IT SURGES AT TIMES IT ALSO SPUTTERS AND MOVES DOWN HILL WHEN STOPPED DRAGS WHEN DRIVING UP HILL. I HAD TO TAKE IT IN THEY REPLACED MODULAR AND TRANNY SEAL. BUT IT STILL HAPPENS. *TR
Nov 29, 2016
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
VEHICLE STALLS RANDOMLY AND DIES AT LOW SPEEDS, FORD WILL NOT ADDRESS IT AS A PART OF THEIR RECALLS, WAS TOLD I NEED TO PAY FOR ALL REPAIRS OUT OF POCKET, VERY DANGEROUS TO DRIVE ON THE HIGHWAY AND SPORADIC OCCURRENCES OF STALLING. ENGINE AND WRENCH LIGHT WILL RANDOMLY COME ON AND OFF BEFORE THE VEHICLE BEGINS STALLING. IT WILL QUITE LITERALLY SIEZE UP ON OCCASION AND NOT BE ABLE TO ACCELERATE. VEHICLE WILL ALSO RANDOMLY DIE IN THE MIDDLE OF DRIVING USING GEARS 2-3.
Aug 22, 2019
SEE ATTACHED STATEMENT WORD DOCUMENT FOR FULL DETAILS. I HAVE OWNED THIS CAR FOR TWO YEARS NOW, I PURCHASED IT IN DECEMBER OF 2014. AT THE TIME I WAS COMMUTING 120 MILES DAILY TO SUPPORT A PROJECT. I WAS VERY EARLY ON THE CAR BEGAN TO JERK AND SHAKE. I RETUNED IT FIRST FOR A DEFECTIVE TIRE, DEFECTIVE BACKUP SENSOR AND UNSAFE TRANSMISSION FUNCTIONALITY. KINGS FORD (CINCINNATI OH) REPLACED THE TIRE (I HAD TO PAY FOR THE TIRE), REPLACED THE BACKUP SENSOR (WARRANTY) AND 'RESET/UPDATED' THE TRANSMISSION CONTROLS FIRMWARE. AFTER THIS, I RETUNED THE VEHICLE MULTIPLY TIMES FOR UNSAFE TRANSMISSION FUNCTIONALITY. AFTER ABOUT TWO MORE TIMES OF KINGS FORD 'RESETTING/UPDATING' THE TRANSMISSION CONTROLS FIRMWARE THEY FINALLY REPLACED THE CLUTCHES. THIS WAS AT 20,000 MILES. SINCE THEN I HAVE TAKEN THE CAR TO KINGS FORD TWO MORE TIMES FOR UNSAFE TRANSMISSION FUNCTIONALITY. EACH TIME THEY 'RESET/UPDATED' THE TRANSMISSION CONTROLS FIRMWARE. YESTERDAY, I CALLED FORD ROADSIDE TO PICKUP THE CAR AND RETURN IT TO KINGS FORD DUE TO UNSAFE TRANSMISSION FUNCTIONALITY. ALSO, I HAVE ANOTHER FAULTY TIRE AND THE AIR HANDING ACTUATORS IN THE DASH ARE MAKING GRINDING SOUNDS. I HAVE HAD MULTIPLY NEAR ACCIDENTS DUE TO THE VEHICLES UNSAFE TRANSMISSION FUNCTIONALITY. THE VEHICLE HAS DISABLED ITSELF IN HIGH SPEED INTERSTATE TRAFFIC. I HAD NAVIGATE THE CAR FROM THE FAST LANE TO THE RIGHT SHOULDER WITHOUT ANY AVAILABLE POWER. I NARROWLY MISSED A SET OF LARGE COMMERCIAL TRUCKS! ONCE AT THE SIDE OF THE ROAD, I HAD TO CYCLE THE IGNITION BEFORE THE CAR WOULD RESPOND TO ACCELERATOR INPUTS. THERE HAVE BEEN MULTIPLY OTHER INSTANCES WHERE THE CAR FAILS TO ACCELERATE CORRECTLY WHEN MERGING INTO TRAFFIC'NEARLY BEING REAR ENDED, CERTAINLY LEADING TO A FEW ROAD RAGE INCIDENTS.
Nov 09, 2016
I HAVE BEEN TAKING OFF AFTER STOPPING AND THE TRANSMISSION OR FUEL INJECTION MISSES CAUSING THE VEHICLE TO NOT ENGAGE THE DRIVE TRAIN JUST RIGHT. THE VEHICLE HESITATES, LURCHES, AND SHUTTERS. THE VIBRATION IS BAD AND I'M WORRIED IF I TAKE OFF FROM A STOP LIGHT OR SIGN, THE VEHICLE DOES NOT ENGAGE THE DRIVE TRAIN, I MIGHT BE HIT BY ANOTHER VEHICLE BECAUSE I CANNOT GET THE VEHICLE OUT OF THE PATH OF TRAFFIC DUE TO THE HESITATION. THIS IS A VERY SERIOUS SAFETY ISSUE AND SOMETHING MUST BE DONE TO CORRECT THE PROBLEM. *JS
Dec 31, 2014
VISIBILITY/WIPER
3 complaints
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THERE WAS NO SEAL ON THE REAR WINDSHIELD, WHICH CAUSED WATER TO ENTER THE VEHICLE. THE DEALER DIAGNOSED THAT THE SEAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
May 10, 2017
ON 12/31/2015 WHILE TRAVELING IN THE FAST LANE ON A BUSY CROWDED HIGHWAY IN THE POURING RAIN WITH MY WINDSHIELD WIPERS ON HIGH, ALL OF A SUDDEN POOF THEY STOPPED WORKING. THEY WOULD NOT COME BACK ON. I TOOK IT TO THE DEALER (MIZZELL FORD-WAYNESBORO, GA) ON 1/04/2016 TO HAVE IT REPAIRED. ONE OF THE WIRES HAD COME LOOSE OR DISCONNECTED FROM THE HARNESS THAT CONTROLS THE WIPERS. THEY REPAIRED THE WIRE AND RELOCATED THE HARNESS. MY CONCERN IS THIS BEING AN EXTREME SAFETY ISSUE. I WAS FORTUNATE ENOUGH TO REALIZE IMMEDIATELY WHAT HAD HAPPENED AND WAS IN A SPOT WHERE I COULD ROLL DOWN THE DRIVER WINDOW WHILE BEING SOAKED TO PULL SAFELY OFF THE HIGHWAY. SOME OTHERS THAT THIS HAS OR WILL HAPPEN TO MAY NOT BE AS FORTUNATE RESULTING IN A DEADLY ACCIDENT. THANK YOU IN ADVANCE FOR REVIEWING MY CONCERNS. *TR
Jan 21, 2016
SNOW IS ENTERING THROUGH THE COWL TOP ARE AND MELTING, THE WATER ENTERS THE BLOWER MOTOR AND THEN FREEZES THE BLOWER MOTOR. THIS MAKES IT SO MY CAR HAS NO HEAT OR FUNCTIONAL DEFROSTER. WHEN I BROUGHT THE CAR BACK TO THE DEALERSHIP I PURCHASED IT FROM THEY STATED IT WAS A "DESIGN FLAW" AND "COMMON PROBLEM." THE SUGGESTION THEY GAVE ME WAS TO KEEP SNOW AND ICE AWAY FROM THE COWL TOP WHICH IS UNREALISTIC FOR WHERE I LIVE. I HAVE DRIVEN TO AND FROM WORK THREE TIMES THIS WINTER WITHOUT HEAT IN MY CAR, AND SINCE THERE IS NO DEFROSTER MY WINDOWS ALSO HAVE TO BE CRACKED OPEN TO MAKE SURE THAT WINDOWS DO NOT FOG. *TR
Feb 10, 2015
AIR BAGS,SEAT BELTS
2 complaints
I was involved in a hit and run accident where I ended up hitting a large wooden pole and wall . My seat belt failed also my steering wheel airbag did not deploy even though I hit the pole and wall head on . All my other airbags deployed but it didn't stop my chest from impacting.the steering wheel and my right knee from smashing into the dashboard. The car was inspected by law enforcement and by my insurance company geico. Geico still has the car because it was a total loss.
Apr 30, 2025
MY SON HIT SLAMMED ON HIS BRAKES TO AVOID HITTING THE CAR IN FRONT OF HIM WHO HAD SLAMMED ON THEIR BRAKES, HIT A PATCH OF BLACK ICE AND SLAMMED DIRECTLY INTO THE REAR END OF THE VEHICLE IN FRONT OF HIM. ONLY THE AIR BAG BY HIS FEET WENT OFF. NONE OF THE OTHER AIR BAGS DEPLOYED. THE SEATBELT ALSO DID NOT LOCK UP IMMEDIATELY. HE SUSTAINED A CONCUSSION, LEFT SHOULDER INJURY, NECK PAIN, AND BRUISING TO HIS CHEST AND ABDOMEN FROM THE STEERING WHEEL. HE HAD TO BE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE CAR IS TOTALED AND IS IN A SALVAGE LOT ON HOLD FOR A WEEK IN CASE YOU WANT TO LOOK AT IT.
Nov 21, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
2 complaints
The back passenger back door had problems wouldn’t close rt now can’t open. In May it felt like it wasn’t getting power, engine light said turn off car for 10 minutes, while stuck in traffic, so i had it towed to Upland Ford Dealers, they charged me $209.99 Just to look at it! Then after inspecting it they wanted almost $4,000. Which i can’t afford. They said it was the Clutch Assembly part. The car also has some electrical problems like the car stopped showing the millage last was a round 101. The phone not connecting & the charger plug not working either
Jun 11, 2024
My car just died on me. No warning or anything. Took the dealership 2 and half weeks to fix my car. They came to the conclusion that it was my Trans harness cable. Cost $820.00 to fix.
Jun 18, 2023
SUSPENSION
2 complaints
The contact owns a 2014 Ford Fiesta. The contact stated that the front passenger’s side axle exhibited a loud noise while driving at various speeds. The contact stated that the front passenger’s side axle was replaced three times however, the repair failed to fix the failure. The vehicle was taken back to the dealer and the front axle was replaced. The dealer informed the contact that the aftermarket part on the vehicle was causing the passenger’s side front axle failure. The vehicle was repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 30,000.
Jul 19, 2021
TRACTION CONTROL RANDOMLY TURNS ON AND OFF. DEALERSHIP "UNABLE TO RECREATE THE PROBLEM" TOLD ME NOT TO WORRY ABOUT IT
Jul 05, 2016
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
2 complaints
THROTTLE SENSOR. THROTTLE BODY AND THROTTLE BOX. EVEN AFTER REPLACING THIS. IT'S SAYING MECHANICAL FAILURE. AND AFTER CHECKING IT'S STILL SAYS THROTTLE SENSOR. *TR
Jun 16, 2020
TRANSMISSION WARNING LIGHT AND MESSAGE PLUS SYNC NOTE ABOUT VAPOR LEAK. DEALER SAYS MAY BE OK TO DRIVE. OR MAY REFUSE TO START AT ANY MOMENT. ALREADY RAN 3 PREVIOUS RECALLS, ONE R TRANSMISSION.
Nov 27, 2017
POWER TRAIN,FUEL/PROPULSION SYSTEM
2 complaints
VEHICLE DISPLAYED INACCURATE FUEL INFO (MPG, MILES TIL EMPTY) AND WOULD STALL AFTER FUELING; DEALERSHIP NOTED THAT DEFECTIVE CANISTER PURGE VALVE WAS THE CAUSE
Dec 14, 2019
THE CAR SLIPS GEAR AND SHUDDERS AT LOW SPEEDS, AND WHEN COMING FROM A COMPLETE STOP OR AFTER SLOWING DOWN. THE DUAL CLUTCHES HAVE NOW BEEN REPLACED TWICE. THIS TIME AROUND OUT SEEMS TO BE WORSE THAN IT WAS BEFORE. *TR
Sep 24, 2014
POWER TRAIN,SERVICE BRAKES
2 complaints
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STARTED TO VIBRATE VIOLENTLY. THE CONTACT TURNED THE VEHICLE AROUND AND ATTEMPTED TO DRIVE HOME, WHICH WAS IN CLOSE PROXIMITY. WHEN THE CONTACT ATTEMPTED TO BRAKE, THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO FORD OF CLERMONT (1101 E HWY 50, CLERMONT, FL 34711) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE REAR WHEEL BRAKE FLUID LINE NEEDED TO BE REPLACED DUE TO A SHUDDER THAT OCCURRED WHILE DRIVING. AFTER THE BRAKE LINE WAS REPLACED, THE DEALER CALLED THE CONTACT AND INFORMED HIM THAT THE ENTIRE BRAKE ASSEMBLY NEEDED TO BE REPLACED. AFTER THE REPAIRS WERE PERFORMED, THE DEALER CALLED THE CONTACT BACK AND ADVISED HIM THAT THE ABS NEEDED TO BE REPLACED AS WELL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *BF CONSUMER RECEIVED A LETTER FROM THE MANUFACTURER, LETTER STATED THE CONTACT MIGHT OF HIT SOMETHING AND COULD HAVE CAUSED THE BRAKELINE TO BREAK. ALTHOUGH, VEHICLE WAS REPAIRED IT COULD HAPPEN AGAIN.*JB
Oct 30, 2019
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE SHOOK VIOLENTLY AND JERKED FORWARD WITHOUT WARNING. WHILE THE BRAKE PEDAL WAS DEPRESSED ON AN INCLINE, THE VEHICLE DRIFTED BACKWARDS AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. THE VIN WAS UNAVAILABLE.
Jun 22, 2016
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
MY VEHICLE HAS BEEN SHUDDERING FOR YEARS AND UNTIL EVEN THE LAST DAY THEY EXPLAINED THAT IT WAS NORMAL FOR THAT TYPE OF VEHICLE TO REACT WITH THE SHUDDERINGS BEFORE TAKING OFF. THE CHECK ENGINE LITE KEEPS COMING ON AND AFTER DRIVING FOR ABOUT A MINUTE CAR DOES NOT REVERSE AT ALL UNTIL CARS SHUT OFF. CAR RIGHT NOW IS NOT BEING DRIVEN BECAUSE ITS BEEN A SAFETY HAZARD FOR SOME TIME NOW. THIS IS MY ONLY WAY OF TRANSPORTATION. I NOW HAVE BEEN RENTING CARS WHILE I STILL PAY OFF THIS CAR TILL THIS DAY. THE FORD DEALERSHIP HAS BEEN LYING TO ME. I HOOKED UP THE COMPUTER AND GOT A LOW CLUTCH DUAL CONTROL SYSTEM ERROR. I GOT THE PART CHANGED OUT AND CAR CONTINUES TO HAVE CHECK ENGINE LITE. I USE THIS VEHICLE TO PICK UP MY DAUGHTER EVERY MONTH. FOR YEARS DRIVING THIS VEHICLE NEVER REALIZED HOW FORD HAS PUT ME AND MY DAUGHTER IN DANGER BY HAVING THESE FAULTY VEHICLES WITH MESSED UP TRANSMISSION THAT DIDN'T BELONG IN THESE TYPES OF VEHICLE. I TOOK THE VEHICLE TO GET FIXED ONCE AND THEY TOLD ME IT WAS A RECALL AND WOULDN'T HAPPEN AGAIN AFTER THE FIX AND IT CONTINUED AFTER SOME TIME TO GO BACK TO ITS USUAL SHAKE BEFORE TAKE OFF. LIKE I SAID THE LAST TIME I WENT FOR OIL CHANGE AND FULL INSPECTION OF VEHICLE AT SCARSDALE FORD DEALERSHIP THE MECHANIC SAID HE TOOK IT OUT FOR A DRIVE AND SAW NOTHING WRONG WITH MY CAR. AFTER I DROVE IT OUT THE DEALERSHIP CAR CONTINUED TO SHAKE AND KNEW THAT HE WAS LYING. THEY JUST DONT WANT TO FIX THE PROBLEM. PLEASE HELP I OWE OVER $4000 LEFT ON PAYMENTS AND THIS CAR ISNT WORTH NOT EVEN A PENNY FOR THE DANGER IT PUT ME THROUGH EVERYTIME I TOOK THE CAR OUT FOR A DRIVE. WHENEVER MY CAR CHECK ENGINE LITE CAME ON WAS WHEN I WAS ON LOCAL ROADS AND HIGHWAY. THE CAR AS OF NOW DOES NOT REVERSE BUT WHEN DRIVEN IT ALSO DOESNT CHANGE ITS GEARS PROPERLY IT SKIPS GEAR 2 SOMETIMES AND CAR SHAKES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Aug 14, 2019
THE VEHICLE STALLS WHILE DRIVING OR TURNING AND THE TRANSMISSION WARNING KEEPS COMING UP ON THE DASHBOARD ALSO IT HAS MADE THE ENGINE INDICATOR STAY ON. WHEN THE CAR IS PARKED AND ON IT SEEMS IT HAS NO ISSUES THEN WHEN YOU TAKE IT OUT OF PARK IT STARTS STALLING IMMEDIATELY.
May 15, 2019
ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
AFTER FILLING THE CAR WITH FUEL, CAR TRIES TO STALL AND DROP RPM'S WHILE IDLING. CAR STALLED TWICE WHILE ROLLING TO A RED LIGHT AFTER FILLING UP. PROBLEM GOES AWAY AFTER 10-15 MINUTES OF DRIVING. RPM WHILE IDLING IS HIGHLY UNPREDICTABLE AFTER FILLING UP.
Dec 24, 2018
THE CAR SHUTTERS AND LOSES POWER WHEN ACCELERATING AT TAKE OFF OR LOW SPEED.
Nov 03, 2015
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
I GOT VEHICLE AT A WELL KNOWN CAR DEALERSHIP - USED. IT WAS GIVEN '120 POINT INSPECTION' SO THE CAR WAS IN 'GOOD TO GO' CONDITION. I WALKED OUT WITH LUCKILY SOME MAX PROTECTION INSURANCE FROM THEM, WHERE THEY WOULD COVER ANY NON- WARE & TEAR REPAIRS. GREAT DECISION AT FIRST, MAYBE NOT EVEN A YEAR IN AT ROUGHLY 80K MILES THE CAR AC DOES NOT GET COOL, WHEN AT A STOP OR SLOW SPEED THE CAR WOULD START TO OVERHEAT & IN STALL - THIS IS A MANUAL VEHICLE SO YOU WOULD HAVE TO DROP GEAR IN ORDER TO GAIN SPEED BACK AND COOL THE ENGINE. THE COOLING FAN WASN'T TURNING OVER ST ANY POINT, I REPLACED THE FUSE MAYBE 3-4 TIMES AND IT KEPT BLOWING OUT. FINALLY I TOOK IT IN TO GET CHECKED OUT, APPARENTLY THE FAN RELAY FUSE WAS BLOWN OUT CAUSING THE SMALLER FUSE TO BLOW, ALL THIS RESULTING IN DAMAGE TO THE AC COMPRESSOR HAVING TO BE REPLACED, 2,700 IN REPAIRS WITH A DEDUCTIBLE OF 200 BUCKS. CAN'T BEAT THAT RIGHT? WRONG, HERE I AM ROUGHLY 9-10 MONTHS LATER WITH THE SAME ISSUES HAPPENING AGAIN, CAR OVERHEATING WHEN THE AC IS ON, OR AT A HAULT WITH THE FAN NOT KICKING OVER. FORD: YOU ARE A MULTI BILLION DOLLAR COMPANY, YOU NEED TO MAKE A CAR / SYSTEM THAT CAN WITHTAND ARIZONA'S 110+ DEGREE WEATHER DURING THE SUMMER. THIS SEEMS TO CLEARLY BE A ELECTRICAL ISSUE, AS THIS ISN'T THE FIRST, SECOND OR EVEN THIRD ISSUE I'VE HAD WITH THE VEHICLE. INCLUDING MAKER RECALLS.
Aug 04, 2018
THIS CAR IS VERY DANGEROUS TO OWN AND DRIVE. THE TCM TRANSMISSION CONTROL MODULE .IS ALWAYS FAILING. IT HAS WENT OUT MANY TIME AND I HAVE ALMOST DIED SEVERAL TIMES OVER.IT HAS DESTROYED THE CLUTCHES MANY TIMES AS WELL. WENT TO CROSS A ROAD GET HALF WAY THROUGH AND LOSS POWER AND NOT GO ANY WHERE ,STALLS OUT IN TRAFFIC AND NO STARTS NEED TO MERGE WITH TRAFFIC ON HIGHWAY IT WILL LET GO AS YOU MERGE THEN YOU GET RAN OVER AGAIN THIS CAR HAS NEARLY KILLED US MANY TIMES OVER.IT HAS BEEN REPAIRED MANY TIMES FOR THE SAME REASON .THIS HAS OCCURRED MANY TIMES INTOWN TRAFFIC AND HIGHWAY TRAFFIC AND SETTING STILL .I BOUGHT THIS CAR BRAND NEW AND IT WAS ONLY FIVE MONTHS INTO OWNING IT IT WENT TO HELL
Feb 10, 2017
STRUCTURE,LATCHES/LOCKS/LINKAGES
2 complaints
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE DOOR OPENED. THE CONTACT PULLED OVER TO CLOSE THE DOOR, BUT IT WOULD NOT LATCH. THE CONTACT'S SON HAD TO HOLD THE DOOR CLOSED WHILE DRIVING TO THE CONTACT'S RESIDENCE. THE CONTACT TIED THE REAR DRIVER'S DOOR WITH A PIECE OF ROPE AND DROVE TO THE DEALER (LEGACY FORD, 413 INDUSTRIAL BLVD, MCDONOUGH, GA 30253) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS FAULTY. THIS WAS THE SECOND DOOR LATCH FAILURE WITHIN A YEAR. DURING THE FIRST OCCURRENCE, THE REAR PASSENGER DOOR OPENED WHILE DRIVING. GREENE FORD (2365 BROWNS BRIDGE RD, GAINESVILLE, GA 30504) STATED THAT THERE WAS A RECALL ON ALL FOUR DOOR LATCHES AND, TO THE CONTACT'S UNDERSTANDING, THE RECALL REPAIR HAD BEEN PERFORMED. THE CONTACT RESEARCHED AND FOUND THAT THE PAPERWORK SHOWED THAT THE RECALL REPAIR HAD BEEN PERFORMED, BUT THE SERIAL NUMBER WAS THE ORIGINAL DOOR LATCH THAT THE MANUFACTURER INSTALLED IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL THE DEALER. THE VIN SEARCH FOUND NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 63,422.
Jan 30, 2018
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 50 MPH, THE REAR PASSENGER DOOR BECAME AJAR WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO SECURELY LOCK THE DOOR. THE VEHICLE WAS NOT TAKEN TO HAVE THE VEHICLE DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V246000 (LATCHES/LOCKS/LINKAGES) OR 17V210000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Oct 10, 2017
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
2 complaints
PROBLEMS WITH CAR STUCK IN PARK AND NOT STARTING VEHICLE WAS STATIONARY, HAVE BEEN STUCK TWICE FOR SAME THING
Dec 18, 2017
I WAS DRIVING IN THE HIGHWAY AND THE LIGHTS ON MY CAR STARTED FLICKERING AND THEN THE HILL START ASSIST CAME ON. MY CAR WILL NOT SHIFT PROPERLY AND STATES TRANSMISSION MALFUNCTION. THE TCM WAS INSTALLED LESS THAN 1 YEAR AGO ON A RECALL NOTICE. I'M AFRAID TO DRIVE MY CAR NOW BECAUSE I'M NOT SURE WHAT'S GOING TO HAPPEN NEXT. WHAT'S THE WARRANTY ON THIS PART?
Jul 18, 2017
TIRES
2 complaints
PURCHASED 2014 FORD FIESTA AND HAVE HAD NOTHING BUT NOISE AND HANDLING ISSUES WITH THE HANKOOK OPTIMO TIRES ON MY FIESTA - CAR HAS APPROX. 50,000 MILES ON THE CAR - AND DEFINITELY HAVING A DRIVE AND SAFETY ISSUE WITH THESE TIRES
Nov 03, 2017
TL* THE CONTACT OWNS A 2014 FORD FIESTA SE. THE CONTACT STATED THE VEHICLE WAS EQUIPPED WITH HANCOCK OPTIMA H426 TIRES, TIRE SIZE 195/50/16. THE DOT NUMBER WAS 5MJTPDLH613. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER'S SIDE OF THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FRONT DRIVER'S TIRE SIDEWALL EXHIBITED A BULGE. THE DEFECTIVE TIRE HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 672.
Apr 08, 2014
SEAT BELTS
1 complaint
Seat Belt retractor/pretensioner failed and was causing the passenger seatbelt light to go off. Had to repair due to automatic failing of inspection for this issue and the major safety issue this poses. Auto shop charged me $784.82 for today's repair and over $300 (don't remember exact amount, if claim moves forward I will contact them for another copy of that invoice) for a different repair on the seatbelt. I called Ford and they told me their 5 Year/60K warranty on the car expired. I told them that under Federal Code 49 USC Subsection 30120 the manufacturer is required to repair such safety, they told me they couldn't help me and to go away, despite the clear language of this code. Therefore, I am filing this complaint against the Fiesta/ Ford Motor Company (not sure who exactly, I haven't done this before) to request reimbursement under federal law for defective safety equipment. Do not have both bills. The most recent bill will be uploaded. If this claim can move forward, please let me know and I will henceforth retrieve the earlier invoice for the failed attempt at the independent auto repair shop for evaluation and possible compensation.
Aug 25, 2025
POWER TRAIN,ENGINE AND ENGINE COOLING
1 complaint
The contact owns a 2014 Ford Fiesta. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked, and an abnormal sound was coming from the engine. Several unknown warning lights were illuminated, and unknown messages were displayed. The contact's wife continued driving at slower speeds. The vehicle was towed to an independent mechanic who diagnosed that the transmission control module (TCM) and engine control module (ECM) had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.
Jul 24, 2025
SERVICE BRAKES, HYDRAULIC
1 complaint
The contact owns a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact became aware that the braking system had overheated. There was no warning light illuminated. The vehicle was taken to the independent mechanic, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 64,000.
May 12, 2025
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
The vehicle has experienced ongoing failures with the DPS6 PowerShift transmission system. Symptoms included slipping between gears, failure to engage 6th gear, jerky shifting, and bucking during acceleration. A transmission warning light appeared multiple times. These issues occurred daily and worsened over time. Eventually, the vehicle became unsafe to drive—it would over-rev, buck violently, and lose power during traffic conditions. A retired Ford Senior Master Technician confirmed the issue is consistent with a faulty Transmission Control Module (TCM), which is covered under Ford’s Customer Satisfaction Program (CSP) 14M02. Despite this, the dealership refused to replace the TCM. Instead, they replaced a speed sensor and returned it to me. The vehicle broke down again within minutes and had to be returned. The dealership has now suggested dropping the transmission for further inspection at a cost of $2,500, rather than honoring CSP 14M02. They also encouraged me to trade in the vehicle instead of repairing it. The TCM failure has not been resolved, and the vehicle remains unsafe to drive.
May 08, 2025
ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES
1 complaint
2014 Ford Fiesta manual sedan exhibiting recurring, dangerous hood latch malfunction (recently noticed) where hood unlatches while driving/parked & experiencing sudden power loss when AC is used (fuse removed to prevent this dangerous condition). Potential safety hazards: obstructed vision, hood detachment, engine tampering, sudden loss of control. Ford Service Advisor admitted hood latch "should" be a recall, yet dealership attempts to charge $350-$500 ($250 diagnostic) for repair instead of initiating recall. This raises concerns Ford prioritizes profit over safety, esp. since Fiesta is discontinued. Other issues include previous brake pad lock-up requiring costly ABS Hydraulic Control Unit repair & door latch recall 20S15 ("door may unlatch while driving"). Multiple recurring issues suggest vehicle may be a lemon overall. Request immediate NHTSA investigation into hood latch defect & electrical/AC power loss issue. Urge recall consideration. I will gladly allow my vehicle to be studied in a NHTSA lab to aid investigation. Concern heightened by Ford's discontinuation of model.
Mar 26, 2025
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
The contact's son owns a 2014 Ford Fiesta. The contact stated that the vehicle had experienced an engine cooling system failure and was repaired. The contact later became aware that the VIN was included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) that he related to the failure. The contact stated while his son was was at a complete stop at the traffic light, the vehicle stalled. The vehicle was able to restart with a 15 seconds delay. Upon making a right turn, the failure reoccurred. The contact's son was able to restart the vehicle; however, the failure persisted upon making a left turn. The vehicle restarted with a 30 seconds delay. The contact's son was able to continue driving. However, the failure reoccurred the next day while coming to a complete stop. The check engine warning light illuminated. The vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic, where it was diagnosed that fuel rail and fuel pump needed to be replaced. The vehicle was not repaired. The vehicle was able to restart and was towed to the contact's residence. The contact related the failure to NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline) and NHTSA Campaign Number: 14V402000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 36,999.
Feb 14, 2023
FIRERELATED
1 complaint
The contact owned a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle caught fire from underneath the hood. The contact was able to safely exit the vehicle but suffered a left knee injury while exiting the vehicle. No medical attention was received. The fire department was able to extinguish the fire. The contact was unaware if there was a police or fire department report. The vehicle was towed to the contact's residence and had not yet been deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. The manufacturer transferred the contact to file a complaint with NHTSA. The failure mileage was approximately 47,700.
Jul 01, 2022
EXTERIOR LIGHTING,WHEELS,ENGINE
1 complaint
None of the recalls were ever done to my vehicle. Mailing problems didn’t receive notification in mail. Door handle fell off and window handles coming off. Tag light glitching and in car press light doing the same. Crack plastic parts of car cracked years ago. Strange engine leak. Door panels coming off and panel around gear broke a year after I got the car. I sent complaint two years ago. I have not heard from anyone.
Nov 15, 2021
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
IT JUST STARTED RUNNING RUFF MY FAN WENT OUT FIRST THEN MY RADIO NOW THE TRANSMISSION IS SLIPPIN AND FEELS LIKE BREAKS ARE GRINDING
Mar 11, 2021
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
CAR JERKS AND WHEN I UNLOCK DOOR ONLY 1 DOOR UNLOCKS AND THAT IS DRIVER'S SIDE TRANSMISSION GOING OUT AND EVERY TIME I PUT GAS ACT LIKE DOES WANT TO START UP AGAIN AND THEN ITS TAKES FOREVER JUST TO CATCH UP SPEED
Jan 01, 2021
EXTERIOR LIGHTING,STRUCTURE,SERVICE BRAKES
1 complaint
I HAVE THREE OR MORE RECALLS ON MY VEHICLE WENT A COUPLE YEARS AGO TO HAVE THEM REPAIRED I WAS TOLD I HAD PAID 120 JUST FOR THEM TO LOOK AT THE CAR SO I DIDN'T HAVE THEM REPAIRED I WENT TO YOUR SYSTEM AND SAW THAT IT WAS REPORTED THAT ALL MY RECALLS HAVE BEEN REPAIRED AND THAT'S A FALSE STATEMENT NONE OF MY RECALLS HAVE BEEN REPAIRMAN ON LASHES HAVE FALLEN OFF MY INSIDE WITH MY GAUGES IT IS COMING APART MY PHONE AREAS DON'T WORK ANYMORE MY AXLE OR STUDS IN THINGS HAVE BEEN MESSED UP THAT MESSED UP MY LIGHTS IN THE INSIDE OF THE CAR KEEPS FLICKERING.NOW MY ENGINE LIGHT HAS COME ON IT WON'T GO OFF THE CAR HAS 214,000+ MILES ON IT AND I DON'T WANT TO BREAK APART I JUST PAID IT OFF.I'VE HAD TO REPLACE THE SERPENTINE BELT TWICE THE RUBBER AROUND THE INSULATION OF THE DOORS IS COMING OFF THE AREAS WHERE YOU CAN SEE YOUR RADIO IN SPEEDOMETER AND FOGGED UP. THE DEALERSHIP TOLD ME I COULDN'T GET THE EGGS AND RADIO FREE FOR SIX MONTHS I HAVE THE SENSOR BUT THEY SAID THEY CAN ACTIVATE IT IN A STANDARD MODEL THE TIRE EXPLODED THREE WEEKS AFTER HAVING THE CAR I REPORTED THE RUBBING SOUND WHEN I FIRST BOUGHT THE CAR AND THEY TOLD ME THAT'S WHAT NEW CARS SOUND LIKE AND THEN WANTS TO TIRE EXPLODED THE FORD DEALERSHIP I TOOK IT TO SEND IT TO THE CORPORATION THEY CLAIM THEY SAID IT WAS ROUTE HAS IT BUT I DIDN'T HIT ANYTHING.THE TRANSMISSION HAD TO BE REPAIRED AFTER SIX MONTHS AND NOW IS ACTING UP AGAIN.
Jul 30, 2020
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
1 complaint
LOCKS, TODAY IS MAY 14, 2020. I WAS AT THE STORE AND TRYING TO LOCK MY CAR AND IT WILL NOT TURN TO LOCK SO I HAD TO LOCK FROM THE INSIDE, I ALREADY HAVE AND ISSUE WITH INE KEY NOT LOCKING THE DOORS NOW THE ACTUAL LOCK DOES NOT WANT TO LOCK WITH THE KEY. *TR
May 13, 2020
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR LOCK WAS INOPERABLE. THE CONTACT STATED THAT A ROPE WAS TIED ACROSS THE VEHICLE IN ORDER TO SECURE THE DOOR. THE CONTACT CONTACTED QUICK LANE AT VILLAGE FORD OF BELLEVIEW LOCATED AT (11660 US-441, BELLEVIEW, FL 34420, (352) 233-2950) AND THE CONTACT WAS INFORMED THAT THE DOOR LOCKS NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), 17V210000 (LATCHES/LOCKS/LINKAGES), OR 20V177000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *BF CONSUMER STATED DUE TO THE DOOR LATCH FAILURE DOOR WILL NOT STAY CLOSED.*JB
Apr 09, 2020
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
MY DOOR ALL OF SUDDEN OPEN WHEN I WAS DRIVING ON THE STREET WHILE HAVING MY DAUGHTER IN THE BACK STREET WHICH SCARED ME. THINKING IT WAS MY DOOR WHO OPEN THE DOOR BUT I HAVE THE CHILD SAFETY ON. BUT AFTER PULLING TO THE SIDE I REALIZE THAT'S NOT PROBLEM. IT WAS MY DOOR THAT DOES WANT TO LATCH ANYMORE .
Mar 06, 2020
STRUCTURE,UNKNOWN OR OTHER
1 complaint
MY TRANSMISSION NOT WORKING PROPERLY... AND HAD TO REPLACE 2 BACK DOORS THEY WOULD NOT SHOT PROPERLY TOO..
Jan 26, 2020
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,WHEELS
1 complaint
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 35-40 MPH, THE CONTACT FELT A LOT OF PLAY IN THE WHEELS AND THE VEHICLE JERKED. THE VEHICLE SELF CORRECTED AND OPERATED AS DESIGNED. IN ADDITION, THE TRACTION CONTROL, ABS, TPMS, AND MAINTENANCE WARNING INDICATORS WERE ILLUMINATED AND THE SPEEDOMETER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO PRECISION FORD (945 N MAIN ST, LILLINGTON, NC 27546, 910-814 2243), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 100,000.
Dec 16, 2019
AIR BAGS,UNKNOWN OR OTHER
1 complaint
THE CAR WAS STATIONARY IN MY YARD AND WHEN I STARTED DRIVING THE AIRBAG LIGHT WOULD TURN ON AND WHEN I TURN OFF THE CAR AND ON AGAIN WOULD GO AWAY THEN WOULD RETURN AGAIN BEING STATIONARY
Dec 10, 2019
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
VEHICLE CAUGHT ON FIRE UNDERNEATH ENGINE AREA, UNSURE WHY AS OF NOW BUT DO HAVE FIRE REPORT. BOUGHT VEHICLE SATURDAY AND BY MONDAY IT WAS ON FIRE.OIL WAS SPILLING OUT OF BOTTOM.
Nov 21, 2019
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I HAD A RECALL I HAD MY CAR TAKEN TO DEALERSHIP IN ELDORADO ARKANSAS THEY CHARGE ME $440 AND REPLACED A COOLING FAN THAT I HAD NO PROBLEMS WITH MY CAR GETTING HOT. A FEW WEEKS LATER I HAD RECALL TCM AND LATER CLUTCH SHUDDER, AFTER THE LAST RECALL MY CAR STILL HAVING SLOW ACCELERATION, IT HESITATES EVEN WORSE
Nov 18, 2019
SUSPENSION,POWER TRAIN,STRUCTURE
1 complaint
TAKATA RECALL CAR WILL NOT GO INTO REVERS TAKATA RECALL GEAR CHANGE IS ROUGH WILE DRIVING FOREWORDS SHUDDERS I HAVE TO TURN KEY ON AND OFF MANY TIMES BEFORE IT WILL START LOUD CLUNK WHEN MAKING A RIGHT TURN TAKATA RECALL TOOK CAR IN FOR SYNC RECALL MANY TIMES STILL NOT FIXED
Aug 19, 2019
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I LEASED THE CAR THROUGH MY BANK ON MAY 5TH 2016 WITH JUST OVER 35,000 MILES. TWO MONTHS INTO THAT THE CAR DIDN'T START AND ALL ELECTRONIC LIGHTS WERE FLICKERING. IT DISPLAYED TRANSMISSION MALFUNCTION. I TOWED THE CAR TO A BIG FORD REPAIR SHOP. THEY SAID IT NEEDED A NEW TRANSMISSION UPDATE AND A NEW CLUTCH. THEY TOOK CARE OF IT. THIS HAS HAPPENED SEVEN (7) TIMES SINCE I GOT THE CAR MAY 2016. PRETTY MUCH EVERY FOUR MONTHS. IT IS COMPLETELY INCONVENIENT AND COSTLY. I HAVE ALSO BEEN HAVING PROBLEMS WITH THE EVAP FUEL COMPONENTS. I HAVE A CHECK ENGINE LIGHT ON NOW AND IT NEEDS TO BE SERVICED. THE LAST TIME I GOT A TRANSMISSION UPDATE FROM FORD WAS IN MARCH 2019. MY CAR NOW BARELY HAS 66,200 MILES SO IT'S VERY DISAPPOINTING THE AMOUNT OF WORK AND TRANSMISSION ISSUES I'VE HAD TO DEAL WITH. I STILL OWE $4,800 ON THE CAR. I LEASED IT FOR $12,000. I AM HOPING I AM ABLE TO GET SOME HELP OR SOME KIND OF COMPENSATION FOR DEALING WITH THE ISSUES FOR YEARS. I TRADED IN A GOOD WORKING JEEP TO GET THIS CAR BECAUSE I THOUGHT IT WOULD BE GOOD ON GAS AND ECONOMICAL. THIS IS MY FIRST FORD CAR. I WILL PROBABLY NEVER BUY ANOTHER FORD CAR. I WOULDN'T WANT TO GET BURNED AGAIN. THANK YOU FOR YOUR TIME.
Aug 01, 2019
ELECTRICAL SYSTEM,ENGINE
1 complaint
TAKATA RECALL MY A/C STARTED TO FAIL WITH NO WARNING. AFTER PUTTING MY CAR IN PARK, SMOKE STARTED TO RISE FROM THE ROOF AND A DARK COLOR LIQUID (PERHAPS OIL) STARTED TO LEAK FROM UNDERNEATH THE CAR. I TOOK THE VEHICLE INTO THE FORD DEALERSHIP, AND THEY CONCLUDED THE COOLANT WAS LOW AND IT MIGHT HAVE CAUGHT CONTACT WITH THE ENGINE, CAUSING IT TO SMOKE. THIS INITIAL CONCLUSION FROM THE FORD DEALERSHIP THAN LED TO THEM CLAIMING; THE TUBES HAD A HOLE, THE FAN NEEDED TO BE REPLACED, AND THE BELT WAS HEAT DAMAGED. I PURCHASED THE VEHICLE IN CASH FROM THE FORD DEALERSHIP AS USED, BUT A "FORD CERTIFIED" CAR; MEANING IT WENT THROUGH A RIGOROUS 172 POINT INSPECTION WHERE THEY EXAMINE THE CARS COOLANT, ENGINE, TRANSMISSION, BREAKS, ETC. HOWEVER, THIS IS FAR FROM THE TRUTH BECAUSE MONTHS AFTER PURCHASING MY FORD CERTIFIED VEHICLE THE TRANSMISSION BLEW OUT AND FORD HAD TO REPLACE/FIX IT FOR FREE. I'VE ONLY OWNED THE CAR FOR A YEAR AND A HALF, AND I'VE ALREADY HAVE HAD TWO MAJOR CAR PROBLEMS! I REQUESTED FOR A BUYBACK AND FORD SAYS THEY AREN'T ABLE TO DO SO. I AM FRUSTRATED THAT I PAID FOR THIS FORD CERTIFIED VEHICLE IN CASH, JUST TO BE DUPED. MY MAKE AND MODEL HAS BEEN REPORTED TO HAVE BOTH COOLANT AND TRANSMISSION PROBLEMS, I BELIEVE MY CAR HAS BOTH THESE ISSUES. IN CONCLUSION, I HAVE BEEN SOLD A VEHICLE THAT IS FALSELY ADVERTISED AND A DANGER ON THE ROAD, WITH LITTLE TO NO HELP FROM THE FORD DEALERSHIP.
Jul 23, 2019
ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
'TAKE RECALL' THE ENGINE TEMPERATURE COOLANT LIGHT IS ON AND THE ENGINE LIGHT IS ON. THE CAR WILL RUN BUT WILL NOT ACCELERATE
Jul 03, 2019
SUSPENSION,FUEL/PROPULSION SYSTEM
1 complaint
OPEN RECALL FOR FUEL SYSTEM FOR THIS YEARS CAR TO THOSE MADE UP TO JUNE 2014. MY CAR SHOULD FALL UNDER THIS AS IT WILL NOT PASS EMISSIONS AND THEREFORE REGISTRATION DUE TO THE FUEL SYSTEM WHICH STALLS OUT EVERY TIME I FILL UP FOR GAS. MY CAR WAS MANUFACTURED IN JULY. ADDITIONALLY, THE SUSPENSION NEEDS TO BE COMPLETELY REPLACED DUE TO FAILURE. EVEN MY MECHANIC IS COMPLETELY BAFFLED WHY A NEWER CAR WOULD HAVE SO MANY SAFETY ISSUES.
Feb 26, 2019
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
CAR CURRENTLY HAS 90K MI AND THE CLUTCH IS BAD $1700 FOR DEALER TO REPLACE. FORD EXTENDED WARRANTY TO 150K MI ON TRANSMISSION CONTROL MODULE WHICH IS INSIDE THE TRANSMISSION. THE DEALER REPLACED THE MODULE AT NO COST AND THEN THE MODULE STARTING LEAKING TRANSMISSION FLUID AND AS A RESULT THERE WAS A ROARING NOISE FROM ONE OF THE BEARINGS WHICH IS INSIDE THE TRANSMISSION. FORD AND THE DEALERSHIP REFUSES TO ACCEPT RESPONSIBILITY FOR THIS. THE WORN CLUTCH AND TRANSMISSION MALFUNCTIONS IS A KNOW ISSUE ON THESE VEHICLES. WHILE DRIVING THE CAR LOSS ACCELERATION AND IT JERKS WHEN TAKING OFF AND LOSS OF POWER AND THE AC DOESN'T BLOW OUT COLD AIR. STAY AWAY FROM FORD
Jan 09, 2019
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
I WAS DRIVING AND MY DOOR FLEW OPEN. I'VE OWNED THE CAR 4 YEARS. I'VE HAD 2 TRANSMISSION CLUTCHES REPLACED, 2 SYNC SYSTEMS REPLACED, THERE HAVE BEEN OTHER PARTS BUT I DON'T HAVE THAT INFO AT THE MOMENT. THERE HAVE BEEN 8-9 PARTS IN TOTAL. SOME OF THE RECALLS I HAVE RESEARCHED WERE BEFORE I WAS SOLD THE CAR. I HAVE CONTACTED FORD MOTOR COMPANY AND WAS TOLD IF I DIDN'T LIKE IT, DON'T BUY ANOTHER FORD. I JUST HAD THE LATEST TRANSMISSION CLUTCH AND SYNC REPLACED A FEW MONTHS AGO AND ASKED ABOUT ANY CURRENT RECALLS AND WAS TOLD NONE AT THE MOMENT. I HAD MY WARNING LIGHT SENSOR CHECKED LAST MONTH BECAUSE IT CAME ON WHILE I WAS DRIVING. I WAS TOLD NOTHING WAS FOUND AND THEY RESET THE LIGHT. IT CAME BACK ON. STILL NOTHING FOUND. I HAVE CONTACTED THEM REPEATEDLY ONLY TO RECEIVE NO HELP. THESE CARS SHOULD'VE NEVER BEEN SOLD LIKE THIS MUCH LESS ALLOWED TO REMAIN ON THE ROAD!
Nov 08, 2018
POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHEN I TRY TO ACCELERATE MY CAR SHUDDERS. WHEN I GO FROM THE BRAKES AND TRY THE GAS PEDAL MY CAR JERKS AND HAS ISSUES ACCELERATING. I HAVE BEEN TO THE DEALERSHIP SEVERAL TIMES FOR THIS PROBLEM ALL THEY DO IS REPROGRAM. IT IS GOOD FOR 2-3 DAYS THEN GOES BACK TO JERKING AND SHUDDERING. THESE PROBLEMS OCCUR MOST WHEN I'M PULLING OUT OF DRIVEWAYS AND PARTYING LOTS FROM A STOPPED POSITION TRYING TO INCREASE SPEED. I HAVE HAD A FEW CLOSE CALLS BECAUSE MY CAR HAS PROBLEMS SPEEDING UP WHEN I'M ON THE EXPRESSWAY TOO. I GOT THE CAR USED AT 20000 MILES. THE DEALERSHIP WHEN I BROUGHT IT IN FOR THE FIRST TIME IN NOVEMBER 2016 TOLD ME IT WAS NORMAL FOR MY CAR TO HAVE TRANSMISSION PROBLEMS. AFTER SEVERAL VISITS THE PROBLEM WAS NEVER FIXED. *TT
May 08, 2017
AIR BAGS,SEAT BELTS,SERVICE BRAKES
1 complaint
WENT TO STOP HIT THE BRAKE PEDDLE AND THE CAR DID NOT SLOW DOWN, I PUMPED THE BRAKES THEN HIT THEM AGAIN STILL THE CAR DID NOT SLOW DOWN, I IMPACTED THE REAR OF A TRUCK, A FIRE STARTED UNDER HOOD IN FRONT OF THE DRIVER'S SIDE AT THE WINDSHIELD AREA, THE STEERING WHEEL AIR BAG DIDN'T DEPLOY NOR DID THE SEAT BELT LOCK, CAUSING ME TO HIT THE STEERING WHEEL WITH MY CHEST. CAR WAS TRAVELING APROX. 35 MPH.
Apr 18, 2017
FUEL SYSTEM, GASOLINE
1 complaint
I PURCHASED A FORD FIESTA VEHICLE IN 2014.WHILE DRIVING ON THE HIGHWAY THE CAR AUTOMATICALLY STALLED AND SHUT DOWN COMPLETELY LIKE A KILL SWITCH HAS BEEN TURNED OFF DRIVING IN TRAFFIC. THIS ALL HAPPENED WITHIN 1 YEAR FROM PURCHASE OF VEHICLE. THEN A SIMILAR SITUATION OCCURRED IN 2015. AND NOW AGAIN, IN 2017 THE SAME EXACT ISSUE WITH THE FUEL PUMP/SYSTEM AUTOMATICALLY STALLS AND SHUT DOWN COMPLETELY LIKE A KILL SWITCH HAS BEEN TURNED OFF WHILE DRIVING IN MOTION ON THE HIGHWAY IN TRAFFIC. I AM TOTALLY DISSATISFIED WITH THE PURCHASE OF THIS VEHICLE BECAUSE OF THE DANGER MY LIFE WAS PUT IN WHILE DRIVING ON THE ROAD. THIS WAS A VERY PRICEY INVESTMENT THAT I DID NOT EXPECT TO OR SHOULD BE EXPERIENCING REGARDING SEVERAL LIFE THREATENING ISSUES AND DEFECTS WITH THE FORD FIESTA. ESPECIALLY IN SUCH SHORT PERIOD OF OWNERSHIP. THIS CAR SHOULD BE RECALLED AND NOT SOLD TO PEOPLE UNTIL THE FUEL PUMP SYSTEM IS COMPLETELY FIXED. *TR
Jan 25, 2017
ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
1 complaint
MOISTURE CAN ENTER THE HVAC SYSTEM AND FREEZE DURING COLD TEMP CAUSING THE BLOWER MOTOR TO FREEZE, LEAVING IT INOPERABLE. THE VEHICLE WAS PARKED OVERNIGHT ON A COLD NIGHT. WINDOWS WILL NOT DEFROST DURING COLD TEMPS RESULTING IN A SAFETY ISSUE. *TR
Dec 19, 2016
SUSPENSION,STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
MY FORD FIESTA 2014 HAS A RECALL WITH THE MODULE VALVE. AT PRESENT I TOOK IT INTO THE SHOP 3 DIFFERENT TIMES. 1) RICHMOND HIGHWAY 2/2014 2) 9/2015 AND 3) 3/2016 AT PRESENT MY CAR HAS BEEN IN THE SHOP FOR 10 WEEKS
Jun 27, 2016
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
TAKATA RECALL, I PURCHASE THIS CAR JUNE 3, 2016 AND I NOTICE THAT THERE IS A NOISE COMING FROM EITHER THE FRONT OR THE BACK WHEEL THERE IS A ROARING SOUND WHEN THE WHEELS IS TURNING. I LOOKED AT THE CAR FAX AND IT SHOWS THAT THERE IS NOTHING WRONG WITH THIS CAR. I TOOK IT BACK TO THE CAR LOT AND THEY SAID THEY CAN'T FIND ANYTHING WRONG, BUT SOMETIMES WHEN I TRY TO TAKE OFF THERE IS A ROARING SOUND AND IT HESITATE OR SOMETIMES IT WON'T I'M AFRAID THAT THIS CAR WILL CAUSE PROBLEMS WHEN DRIVING.
Jun 15, 2016
STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
BACK PASSANGER DOOR OPENED WHILE DRIVING AND WILL NOT LATCH CLOSED. CALLED FORD AND EVEN THOUGH THERE IS A RECALL ON THIS MATTER WITH MY MAKE MODEL AND YEAR, MY CAR IS NOT INCLUDED AND THEY WANT OVER 500.00 TO FIX. ON TOP OF THIS MY CAR TRIES TO STALL EVERYTIME I GO TO EXCELERATE FROM A STOP AND ALSO WHEN IT GOES FROM 1ST TO 2ND GEARS. I WAS TOLD WHEN PURCHASED THAT IT WAS ME NOT HITTING THE GAS HARD ENOUGH, HOWEVER I DO NOT FIND THIS IS THE CASE
May 30, 2016
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY MOTHER IN LAW AND I BOTH OWN A FORD FIESTA AND A FORD FOCUS.. MINE BOUGHT BRAND NEW IN 2014 AND HERS USED BUT GENTLY USED AND WE'VE HAD PROBLEMS WITH THEM SINCE WE BOUGHT THEM. WE HAVE BOTH TRIED BRINGING THEM INTO FORD MANY TIMES TO GET FIXED AND THEY BOTH TELL US IT'S THE COMPUTERS.. THAT THEY NEED TO BE RESET. EVERY TIME THEY RESET THE COMPUTERS AND WE CONTINUALLY HAVE TO TAKE THEM BACK IN.. EVEN WHEN THE TRANSMISSION LIGHT LIGHTS UP, ALL THEY DO IS RESET THE COMPUTERS. THE LAST TIME I TOOK MY FIESTA IN, IT WAS STILL SHAKING WHEN I DROVE IT TO CHECK ON IT. THE MAN AT FORD TOLD ME THAT THEY ALL DO THAT AND IT'S NORMAL. A FEW DAYS LATER, I HAD TO TAKE IT BACK IN BECAUSE IT STALLED. WHEN IT FINALLY STARTED, WHEN I PUT IT INTO DRIVE, IT REVERSED AND WOULD NOT DRIVE FORWARD. WE TOOK IT TO FORD, THEY RESET IT AND BLAMED IT ON THE COMPUTERS. A FEW DAYS LATER, THE TRANSMISSION LIGHT LIGHTED UP AND IT STALLED ON MY HUSBAND. I NEED A SOLUTION TO THIS ISSUE BECAUSE THEY KEEP SENDING US HOME WITHOUT FIXING IT. WHAT SHOULD WE DO?
Apr 26, 2016
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
THE CAR IS HAVING ACCELERATION ISSUE. YOU NEED TO PRESS HEAVY ON THE GAS FOR IT TO MOVE FROM STOP POSITION OR ON A SLIGHT SLOPE. WHEN DRIVING THE CAR AT TIMES WILL JERK WHEN YOU TRY TO SPEED UP ON THE HIGHWAY TO MERGE LANES. THE RPM AT TIMES WILL JUMP. THE ISSUE IS A SAFETY CONCERN ESPECIALLY ON THE HIGHWAY. TODAY THE CAR WOULD NOT GO UP A SLOPE. THE STARTED TO ROLL BACK. THIS IS A REAL ISSUE WHEN THERE IS SNOW. I'M SCARED TO DRIVE THE CAR. I HAVE TAKEN IT TO THE DEAL SHIP 2 TIMES NOW. LAST TIME I TOOK IT THEY NOTED THAT NO FAULT FOUND AT THIS TIME.. SO I GUESS NOTHING WAS FIXED. I NOTICED THE ISSUE WITHIN THE 1ST YEAR AND THE DEAL SHIP SAID THE NEEDS AT LEAST 20KM AND COMPUTER SYSTEM WILL KICK IN OR SOMETHING TO THAT FACT.
Mar 09, 2016
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
I BOUGHT THE CAR IN SEP 2015. ABOUT TWO WEEKS AFTER HAVING THE CAR, I NOTICED THE CAR WOULD STALL/SHAKE/JOLT BETWEEN 20-30 MPH. IT GETS TO THE POINT WERE THE JUST DOES NOT ACCELERATE AT ALL. THIS IS A HUGE CONCER FOR SAFETY OF MYSELF AND MY FAMILY. I HAVE DONE RESEARCH AND IT SEEMS LIKE FORD IS DOING NOTHING ABOUT. THIS IS NOT SAFE DRIVE. FORD NEEDS TO FIX THE PROBLEM. I AM NOW STUCK WITH A LEMON THAT NOBODY WANTS, AND NOW IM STUCK MAKING PAYMENTS ON A CRAP CAR.
Feb 04, 2016
AIR BAGS,STRUCTURE
1 complaint
OUR DAUGHTER WAS IN A 3 CAR ACCIDENT. THERE WAS BRIDGE CONSTRUCTION AND ALL OF A SUDDEN TRAFFIC WENT FROM MOVING AT HIGHWAY SPEED TO STOPPED. DIRECTLY AHEAD OF OUR DAUGHTER WAS A REFRIGERATOR TRUCK. OUR DAUGHTER WAS NOT ABLE TO STOP QUICKLY ENOUGH AND STRUCK THE BACK OF THE REFRIGERATOR TRUCK. THE SPEED LISTED ABOVE IS AN ESTIMATE. NO ONE IN THE OTHER VEHICLES WERE HURT, NOR DID THEIR CARS SUSTAIN REPAIRABLE DAMAGE. MY DAUGHTER'S CAR WAS STOPPING STRAIGHT AT THE POINT OF COLLISION AND STRUCK THE BACK OF THE TRUCK SQUARE. THE OFFICER AT THE SCENE SUGGESTED SHE BE CHECKED OUT IN THE ER. MY DAUGHTER SUSTAINED SOFT TISSUES INJURIES AND BRUISES. AFTER SOME TIME WITH THE CHIROPRACTOR SHE SHOULD BE FINE. MY QUESTION/CONCERN DEALS WITH THE AIR BAG SYSTEM. THE DRIVER KNEE AIRBAG DEPLOYED, THE STEERING WHEEL AIRBAG DID NOT. IS THAT POSSIBLE? ARE THERE SITUATIONS WHERE IT IS APPROPRIATE FOR THE LOWER BAG TO DEPLOY WITHOUT DEPLOYING THE STEERING WHEEL AIR BAG? THE SEAT BELT DID STOP HER, ALTHOUGH IT LEFT A LARGE RED MARK ON HER SHOULDER. IF THE SYSTEM WORKED CORRECTLY THAT IS FINE. WE WOULD LIKE TO HEAR FROM SOMEONE WITH EXPERTISE IN THIS AREA TO MAKE SURE THAT THERE IS NOTHING FAULTY IN HER CAR. IF NEEDED WE CAN SUPPLY PHOTOS TO SHOW THE EXACT DAMAGE. THE VEHICLE IS AT THE DEALERSHIP NOW FOR REPAIRS, SO THE MILEAGE IS A GOOD ESTIMATE. THANK-YOU FOR YOUR HELP.
Jul 29, 2015
SUSPENSION,POWER TRAIN,ENGINE
1 complaint
WHEN PUTTING THE CAR INTO REVERSE IT WOULD GRIND AND KICK IT INTO NETURAL, SHIFTING TO 2ND TO 3RD THE STICK SHIFT WOILD MAKE ME GO TO 5TH INSTEAD THEN GO BACK TO 3RD. JERKING WHEN TURNING AT AN INTERSECTION MAKING IT DIFFICULT TO MAKE A SAFE TURN.
Jun 12, 2015
SUSPENSION,UNKNOWN OR OTHER,ENGINE
1 complaint
THE 2014 FORD FIESTA HAS A VERY SLUGGISH SHIFT BETWEEN THE FIRST AND SECOND GEARS AND THE UPSHIFT BOGS DOWN AS IF THE VEHICLE MIGHT STALL. THE TRANSMISSION DEFECT INCLUDES BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, AND DELAYED ACCELERATION AND LURCHING. I HAD AN INCIDENT WHEN CHANGING LANES AT SLOW SPEEDS WHEN THE TRANSMISSION OF MY VEHICLE JERKED AND WHILE THE OTHER DRIVER WAS ALSO PARTIALLY AT FAULT, THE FAULTY TRANSMISSION ALSO CONTRIBUTED TO A MINOR FENDER BENDER.
Jun 07, 2015
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
1 complaint
THE 2014 FORD FIESTA, 5 SPEED MANUAL TRANSMISSION, HAS A SINGLE POWER DOOR LOCK BUTTON IN THE MIDDLE OF THE DASHBOARD. IN ORDER TO UNLOCK ALL DOORS, INCLUDING THE TRUNK LATCH, ONE MUST LEAN ALL THE WAY IN TO PRESS THE POWER UNLOCK BUTTON. THERE IS NO WAY TO UNLOCK THE TRUNK USING A KEY. WHEN DOING THIS, THE PERSON UNLOCKING THE VEHICLE IS LEFT VULNERABLE, AND IS A HUGE SAFETY RISK, AND IS OPPOSITE ALL THE SAFETY RECOMMENDATIONS PROVIDED BY POLICE AND OTHER SAFETY ORGANIZATIONS: DO NOT TURN YOUR BACK ON YOUR CHILDREN (WHEN HAVING TO LEAN IN TO UNLOCK THE BACK DOORS WHERE THE CHILDREN WILL GO) AND DO NOT LEAN INTO YOUR CAR WHERE YOU COULD BE CARJACKED. IT IS DANGEROUS, AND EITHER THE COMPANY NEEDS TO PURCHASE BACK THE VEHICLES OR FIND A WAY TO FIX THE ISSUE SO THE POWER LOCK IS ON THE DOOR (THERE ARE NO BUTTONS ON THE INSIDE OF THE DOORS, EITHER). THE ENGINEERS WERE WAY OFF ON THIS ONE.
Jun 06, 2015
STEERING,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE HARD EDGE ON THE TRIM OF THE STEERING WHEEL WOULD CONSTANTLY CUT THE CONTACT'S HAND. ALSO, THE CONTACT MENTIONED THAT THE STEERING WHEEL WOULD VIBRATE AND A BUZZING NOISE EMITTED FROM THE STEERING COLUMN. IN ADDITION, THE VEHICLE FAILED TO SHIFT WHEN IN REVERSE, THE VEHICLE WOULD GRIND AND INDEPENDENTLY SHIFT IN TO NEUTRAL. THE TRACTION CONTROL AND HILL ASSIST ALSO INTERMITTENTLY ILLUMINATE WHILE DRIVING. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALER, ON 5 SEPARATE OCCASIONS. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING MODULE, SENSORS, NVH TAPE, STEERING WHEEL, STEERING MODULE, REPROGRAMMED MAIN COMPUTER, AND AIR BAGS WERE ALL REPLACED. A FORD ENGINEER WAS CONTACTED TO DIAGNOSE THE CAUSE OF ALL THESE FAILURES. HOWEVER, ALL FAILURES EXCEPT THE TRACTION CONTROL AND HILL ASSIST LIGHT WERE NOT RECTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 2,420.
Mar 26, 2015
TIRES,WHEELS
1 complaint
I WROTE A LETTER TO FORD MOTOR COMPANY REGARDING THE OPTIMO H426 TIRE MANUFACTURED BY HANKOOK ON MY NEW 2014 FORD FIESTA THAT WAS PURCHASED IN JANUARY 2014. I FELT THAT IT SHOULD HAVE BEEN UNDER WARRANTY SINCE THE BUBBLE WAS LOCATED ON THE SIDE WALL OF THE TIRE AND NOT ON THE TREAD. I RECEIVED A RESPONSE THAT WAS UNSATISFACTORY AND THEY WOULDN'T REIMBURSE ME FOR THE COST OF A NEW REPLACEMENT TIRE ($156.67). MY DAD WAS DRIVING IN ANOTHER TOWN AND NOTICED ANOTHER CAR ALSO HAD A BUBBLE ON THE SIDE WALL OF THE TIRE SO I DECIDED TO LET YOU KNOW; POSSIBLY SEE IF THIS IS UNDER INVESTIGATION OR NOT. I AM CONCERNED ABOUT SAFETY ON THE ROAD, ETC. AND WITH THIS DEFECTIVE TIRE HAD BLOWN; I WOULD HAVE HAD MORE PROBLEMS. *TR
Nov 17, 2014
VISIBILITY
1 complaint
I WAS DRIVING ON THE HIGHWAY IN THE EARLY EVENING, APPROX 55 DEGREES, FAIR WEATHER, A/C AND HEAT OFF, SMOOTH ROADWAY. SUDDENLY THE SUNROOF GLASS EXPLODED WITH A VERY LOUD GUNSHOT-LIKE NOISE. THERE WAS A LARGE HOLE IN THE SUNROOF WITH SOME GLASS CHUNKS IN THE INTERIOR. MOST OF THE GLASS APPEARED TO LEAVE THE VEHICLE AS IF IT EXPLODED OUTWARD. THE SUNROOF SHADE WAS OPEN AT THE TIME BUT THE SUNROOF ITSELF WAS CLOSED. I PULLED OVER AND LOOKED INSIDE THE CAR FOR ROCKS OR OTHER OBJECTS BUT FOUND NONE. I TOOK PHOTOS. *TR
Oct 31, 2014
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
ON SEPTEMBER 30, 2014 , DRIVING ON RESIDENTIAL ROAD AT 40 MPH , WITH NO PRIOR WARNING ALL VEHICLE CONSOLE LIGHTS LID UP AND DASH CONSOLE SHOWED AN ERROR "IMMOBILIZER FAILURE". STEERING AND BRAKES BEGAN TO WORSEN MAKING THE VEHICLE INOPERABLE.THIS WHILE CROSSING A BUSY INTERSECTION IN WHICH THANKFULLY THE LIGHT WAS TURNED IN MY FAVOR .THIS WAS VERY SCARY AND COULD HAVE LEAD TO A TRAGIC EVENT . FORTUNATELY I DID NOT PANIC AND WAS ABLE TO USE VEHICLE MOMENTUM TO DRIVE INTO A PLAZA DRIVEWAY . AT THIS MOMENT I FEEL THAT THIS VEHICLE IS DANGEROUS AND SHOULD NOT BE ON THE ROAD. I STRONGLY URGE THAT THERE BE AN INVESTIGATION OPENED IMMEDIATELY . YOUR ATTENTION TO THIS MATTER IS WITH GREAT URGENCY. REGARDS *TR
Oct 01, 2014
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
1 complaint
DRIVING ON THE HIGHWAY AT 65 MPH CAR LOOSES POWER YOU CANT ACCELERATE IT HESITATES AND WANTS TO SHUT OFF AT TIMES IT DOES IT WONT GO UP HILL AND WHEN APPROACHING A STOP LIGHT HESITATES AND SHUTS OFF YOU START IT BACK UP FINE AND IT WONT GO TRANSMISSION FAILS ITS AUTOMATIC TRANSMISSION DOES IT ONCE TRANSMISSION WARMS UP. *TR
Jun 24, 2014
STEERING,TRACTION CONTROL SYSTEM
1 complaint
VEHICLE POWER STEERING SHUTS OFF DURING LOW SPEED (15MPH) RIGHT HAND TURN. TRACTION CONTROL LIGHT ILLUMINATES AT THE SAME TIME. RECYCLING IGNITION RESETS STEERING AND TRACTION CONTROL LIGHT. VEHICLE IS BRAND NEW WITH ONLY 40 MILES. HAVE EXPERIENCED TWO INCIDENTS WITHIN LAST 10 MILES. *TR
May 29, 2014
EQUIPMENT
1 complaint
2014 FORD FIESTA. CONSUMER WRITES IN REGARDS TO NAVIGATION SYSTEM DEFECT. *SMD THE CONSUMER STATED WHEN THE VEHICLE WAS IN MOTION, THE COMMANDS AND INFORMATION COULD NOT BE ENTERED INTO THE SYSTEM USING THE TOUCH SCREEN. THE SYSTEM WAS DESIGNED SO THAT ORAL COMMANDS OR INSTRUCTIONS COULD BE MADE. HOWEVER, THE SYSTEM DID NOT UNDERSTAND ORAL DESTINATIONS. *JB
Mar 24, 2014
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
HEATER BLOWER STOPPED WORKING IN EXTREME COLD CONDITIONS. VERY DANGEROUS BECAUSE OF ICING OF THE INTERIOR OF THE WINDSHIELD AS WELL AS A LACK OF WARMTH. FORD ACTUALLY HAS A TSB 13-11-17 ON THE PROBLEM, WHICH SHOULD BE MADE INTO A RECALL. I REPEAT THIS ISSUE CAN VERY WELL BE LIFE AND SAFETY ISSUE THREATENING IN EXTREME COLD. *TR
Jan 08, 2014
Frequently Asked Questions
How many problems does the 2014 FORD Fiesta have?
The 2014 FORD Fiesta currently has 498 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2014 FORD Fiesta?
The most common problems reported for the 2014 FORD Fiesta are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2014 FORD Fiesta problem data come from?
All problem and complaint data for the 2014 FORD Fiesta comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - FORD Fiesta
2024 Problems
2023 Problems
2022 Problems
2021 Problems
2020 Problems
2019 Problems
2018 Problems
2017 Problems
2016 Problems
2015 Problems
2013 Problems
2012 Problems
2011 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2004 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
1999 Problems
1998 Problems
1997 Problems
1996 Problems
1995 Problems
1994 Problems
1993 Problems
1992 Problems
1991 Problems
1990 Problems
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