2001 FORD Focus Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
1815
Complaints Reported
Complaints by Component
ELECTRICAL SYSTEM
377 complaints
IGNITION KEY GETS STUCK AND WILL NOT TURN. FORD HAS KNOWN OF THIS PROBLEM SHOULD HAVE TO PAY FOR REPAIRS AND REIMBURSEMENT.
Nov 10, 2016
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE WARNING INDICATORS DID NOT ILLUMINATE ON THE DASHBOARD. THE FAILURE OCCURRED NUMEROUS OF TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND RECOMMENDED THE REPLACEMENT OF THE FAULTY WIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE MILEAGE WAS 162,600.
Aug 06, 2014
KEY DOES NOT TURN PROPERLY IN IGNITION CYLINDER AND DOOR LOCKS. *TR
Jul 10, 2014
IGNITION SWITCH ON THE VEHICLE IS COMPLETELY LOCKED UP AND WILL NOT TURN. MY WIFE IS A DIABETIC AND HAS NUMEROUS HEALTH COMPLICATIONS DUE TO HER DIABETES. IF WE WERE OUT AND BECAME STRANDED IT COULD HAVE COST US HER LIFE. I AM DISAPPOINTED WITH FORD FOR NOT FIXING THIS ISSUE. *TR
Jan 03, 2014
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE ALTERNATOR FAILED DUE TO CORROSION AND IT WAS CRACKED IN SEVERAL PLACES.. THE CONTACT REPLACED THE ALTERNATOR HIMSELF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 143,000. ...UPDATED 12-24-13 *BF
Sep 30, 2013
+ 372 more complaints for this component
FUEL SYSTEM, GASOLINE
207 complaints
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AT TEMPERATURES ABOVE 85 DEGREES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN REPLACED THE FUEL PUMP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,182. UPATED 9/4/14*CN UPDATED 1/8/2015 *JS
Jul 31, 2014
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. SHE WAS INFORMED OF A RECALL FOR NHTSA CAMPAIGN NUMBER: 03V482000 ( FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 04/30/13*LJ
Feb 26, 2013
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT WHEN DRIVING 5 MPH AND ATTEMPTING A TURN, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS POSSIBLY CAUSED BY THE FUEL SYSTEM FAILING TO TRANSFER TO THE ENGINE. THE VEHICLE WAS NOT BEEN INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE). THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 78,000.
Oct 31, 2012
TL* THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED AND IMMEDIATELY RESTARTED INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY WHEN DRIVING VARIOUS SPEEDS AND OCCASIONALLY, THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE MECHANIC ADVISED THE CONTACT THAT THE FAILURE WAS CAUSED BY THE FUEL SYSTEM. THE DEALER WAS UNABLE TO DETERMINE THE EXACT REPAIR THE VEHICLE WOULD NEED IN ORDER TO REMEDY THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V482000 (FUEL SYSTEM, GASOLINE) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Apr 03, 2012
THE CONTACT HEARD METAL SCRAPING THE GROUND AND THEN PLASTIC BEING DRAGGED UNDERNEATH THE VEHICLE. SHE IMMEDIATELY STOPPED THE VEHICLE AND DISCOVERED THE FUEL TANK ON THE GROUND. SHE CALLED THE FIRE DEPARTMENT TO GET PERMISSION FOR TRIPLE A TO TOW THE VEHICLE. THE CONTACT STATED THAT THE BOLT THAT HOLDS THE ARM IN PLACE ON THE FUEL TANK HAD NO THREAD REMAINING. *JS
Mar 30, 2012
+ 202 more complaints for this component
ENGINE AND ENGINE COOLING
160 complaints
ENGINE SUDDENLY HAD NO OIL IN IT. IN TURN, THE ENGINE IS NOW BLOWN. *TR
Nov 14, 2011
AFTER PURCHASING CAR WITH 62K MILES ON IT, I DISCOVERED A COOLANT LEAK THE NEXT DAY. THIS LEAK HAS GOTTEN WORSE OVER THE LAST WEEK. A SEARCH OF DIFFERENT INTERNET SITES FOUND AT LEAST 15 REPORTS OF THE THERMOSTAT HOUSING COMING LOOSE/BREAKING LOOSE FROM ITS POSITION AGAINST THE ENGINE BLOCK. THIS IS WHERE THE LEAK IS COMING FROM ON MY CAR, AND THE DESCRIPTION IN AT LEAST ONE OTHER CASE APPEARS TO BE IDENTICAL TO MY OWN LEAK. THE DESCRIPTIONS FOUND ONLINE RANGE FROM NEARLY IMMEDIATELY AFTER PURCHASE TO APPROXIMATELY 1 YEAR AFTER PURCHASE. THIS LEAK IS SEVERE ENOUGH TO GENERATE A 2FT WIDE BY 4FT LONG PUDDLE OF COOLANT IN APPROXIMATELY 12HOURS. CONTINUOUS LEAK EVEN AFTER CAR HAS SAT FOR GREATER THAN 12 HOURS RULES OUT A FAILURE ONLY WHILE UNDER PRESSURE. *TR
Mar 14, 2011
I HAVE A 2001 FOCUS ZX3 - 5SP THAT TENDS TO STALL WHEN THE AC IS ON. BUT IT MAY NOT STALL DURING THE "INITIAL" USE PERIOD. WITHOUT WARNING, IT WILL STALL AFTER THE VEHICLE IS TURNED OFF AND THEN RESTARTED. MY SERVICE SHOP CHECKED THE COMPUTER CODES FOR A PROBLEM AND NOTHING CAME UP. YESTERDAY, IT WAS DRIVEN FOR ABOUT 30MINS WITH THE AC ON (OUTSIDE TEMPERATURE AROUND 80+ DEGREES). THE VEHICLE RAN FINE WITH THE RPMS NORMAL WHEN STOPPED. THE VEHICLE WAS TURNED OFF FOR ABOUT 90 MINS. WHEN ATTEMPTING TO RESTART IT WOULD STALL. TO GET STARTED I NEEDED TO KEEP FOOT ON GAS PEDAL (TO MAINTAIN A HIGH ENOUGH RPM TO PREVENT THE STALL). IF I DID NOT KEEP THE RPMS UP, VEHICLE WOULD STALL. WHILE DRIVING AND STOPPING, I NEEDED TO KEEP MY FOOT ON THE GAS PEDAL TO MAINTAIN THE RPMS. (THIS CAN BE CHALLENGING WITH A 5-SPD.) THE VEHICLE WAS THEN PARKED FOR OVER FOUR HOURS. IT THEN STARTED WITHOUT PROBLEM AND RAN NORMALLY. DURING THIS PERIOD I DID NOT HAVE THE AC ON. I SEE THAT THIS MAY BE A COMMON PROBLEM WITH THE FOCUS. HOWEVER, NEITHER FORD MOTOR'S CUSTOMER SERVICE LINE NOR THE LOCAL FORD DEALER ARE AWARE OF THE PROBLEM. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP (ECHELON FORD) ON 6/8/10 FOR A DIAGNOSTIC OF THE PROBLEM AND THEY COULD NOT RECREATE IT. I WAS CHARGED $108 FOR THE SHOP TIME AND STILL HAVE NO TECHNICAL ANSWER TO THIS CRITICAL AND POTENTIALLY FATAL PROBLEM... *TR
Jun 15, 2010
I HAVE HAD A FORD FOCUS 2001 FOR TWO YEARS AND IN THOSE YEARS I HAVE HAD TO REPLACE THE ENGINE AND ENGINE MOUNTS. I HAVE FOUND OUT THAT THIS I COMMON PLACE IN ALMOST ALL FORD FOCUS'S. I FEAR THAT THIS CAR MIGHT LEAVE ME ANYWHERE, NOW ONE WEEK AGO THE IGNITION CYLINDER HAS BROKEN. THIS IS NOT WEAR AND TEAR. I DEMAND THAT THESE CARS OF 1998 THREW 2003 BE LABELED AS LEMONS AND HAVE FORD ISSUE A RECALL OR REIMBURSEMENTS ON THEM. *TR
May 05, 2010
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT PULLED OVER AND WHEN HE RESTARTED IT, THE VEHICLE FUNCTIONED PROPERLY. THE DEALER, WHEN CONTACTED, STATED THAT THEY WERE UNAWARE OF SUCH A PROBLEM. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000. THE CURRENT MILEAGE WAS 130,275.
Apr 28, 2010
+ 155 more complaints for this component
AIR BAGS
122 complaints
The front dashboard and steering wheel airbags went off. if I was moving this could’ve ended even worse but luckily I was stopped. My hearing was affected. I was parked at a red light and my airbags went off. I did not hit anything nor was my car moving. Witnesses at a restaurant and auto repair shop say the same. My car had passed that years inspection and there was no signs of this happening. No lights, sounds, anything. It was very sudden.
Sep 15, 2021
ON 5/2/15 DURING A COLLISION WHERE MY CLIENT STUCK ANOTHER DRIVER THAT FAILED TO YIELD AND RAN A STOP SIGN, THE AIRBAG INSIDE MY CLIENT'S 2001 FORD FOCUS DEPLOYED. DURING ITS DEPLOYMENT IT BURNED THE RIGHT VOLAR (INSIDE) FOREARM OF MY CLIENT, CAUSING A FULL THICKNESS BURN. SHE HAD TO UNDERGO SURGICAL TANGENTIAL EXCISION OF THE BURN AND SKIN GRAFTING, WHERE THEY HARVESTED THE SKIN FROM HER RIGHT THIGH TO HER RIGHT VOLAR FOREARM. THE AIRBAG IS DANGEROUS AS IT CAUSED FULL THICKNESS BURN TO HER SKIN, FOR WHICH SHE IS STILL RECOVERING.
Sep 21, 2015
STOPPED IN TRAFFIC FOR REDLIGHT, TRAFFIC STARTED TO MOVE CAR IN FRONT OF ME STOPPED AND I REAR ENDED HIM CAUSING AIRBAGS TO DEPLOY AND SMASH WINDSHIELD. WHEN I EXITED THE VEHICLE TO MY SURPRISE THERE WAS NO FRONT END DAMAGE ONLY A SCUFF MARK ON FRONT BUMPER WHERE MY CAR WENT UNDER THE 1991 MERCURY GRAND MARQUIS THAT I HIT. RECEIVED A POWDER BURN TO MY LEFT HAND FROM AIRBAG DEPLOYMENT. CAR THAT I HIT HAD NO DAMAGE. INSURANCE COMPANY THINKS THE VEHICLE WILL HAVE TO BE TOTALED BECAUSE AIR BAGS DEPLOYED. AT HE TIME OF IMPACT I WAS TRAVELING BETWEEN 5 AND 10MPH. *TR
Feb 02, 2013
MY 16-YEAR OLD DAUGHTER WAS PULLING OUT OF A PARKING STALL AND MOVING FORWARD TO EXIT THE PARKING AREA. SHE WAS TRAVELING ABOUT 10 MPH WHEN THE AIR BAGS DEPLOYED WITHOUT WARNING. SHE WAS INJURED MOSTLY ON HER RIGHT SIDE FROM THE SEAT BELT AND ALSO BURNS FROM THE AIR BAG ON HER UPPER TORSO AND NECK. BRUISES ON HER LEGS AND VERY, VERY SORE. *TR
Oct 22, 2012
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 5 MPH INTO A PARKING SPACE THE AIR BAGS DEPLOYED WITHOUT WARNING, CAUSING THE WINDSHIELD TO SHATTER. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE DURING THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 150,000.
Apr 24, 2012
+ 117 more complaints for this component
SERVICE BRAKES, HYDRAULIC
116 complaints
TL* THE CONTACT OWNS A 2001 FORD FOCUS. WHILE ATTEMPTING TO DEPRESS THE BRAKE PEDAL AT SPEEDS OF 5 MPH, THE PEDAL FELL TO THE FLOORBOARD AND WOULD NOT ENGAGE. THE EMERGENCY BRAKE WAS UTILIZED IN ORDER TO BRING THE VEHICLE TO A HALT. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THE REAR-BRAKE KNUCKLE LINE HAD FAILED. THE REPAIR WAS PERFORMED AT THE OWNER'S EXPENSE. THE DEALER WAS CONTACTED AND ADVISED FILING A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 149,000 AND THE CURRENT WAS 152,000.
Mar 09, 2010
I WAS DRIVING ON THE FREEWAY AND THE VEHICLE IN FRONT OF ME SLOWED, THEREFORE, I USED BRAKES. THE BRAKES FAILED. I HAD BARELY ENOUGH TIME AND SPACE TO MOVE TO THE NEXT LANE AND THEREBY HITTING OTHER VEHICLE. THE CAR WAS TOWED TO THE REPAIR GARAGE AND BODY SHOP. THE REPAIR SHOP DETERMINED THAT THE DRIVER SIDE REAR BRAKE CYLINDER BLEW OUT AND THEREFORE BRAKES FAILURE. THERE WAS BRAKE FLUID ON THE FREEWAY. I AVOIDED KILLING MYSELF AND OTHERS DUE TO MY SAFE DRIVING TRAINING AT THE BARBER SCHOOL, GIVEN TO ME BY MY PARENTS WHEN I TURNED 18. PLEASE DO SOMETHING TO RECALL THESE VEHICLES SO OTHER PEOPLE WILL NOT DIE OR GET SERIOUSLY INJURED. *TR
Feb 03, 2010
I WAS DRIVING FROM HOME TO GO TO MY PARENT HOME. I HAD TO SLOW DOWN DUE TO TRAFFIC. MY BRAKES FAILED. I WAS ABLE TO SLOW DOWN BY DOWN SHIFTING AND HAND BRAKES AND HAD THE CAR TOWED TO THE REPAIR GARAGE. THE REPAIR GARAGE FOUND THAT THE PASSENGER SIDE REAR BRAKE CYLINDER HAD BLOWN OUT AND WAS SQUIRTING BRAKE FLUID ALL OVER. THIS THE SECOND TIME THIS HAD HAPPENED. THE FIRST TIME WAS IN JULY 2007 WHEN THE DRIVER SIDE REAR BRAKE CYLINDER HAD FAILED ON THE FREEWAY, CAUSING MAJOR DAMAGE - ODI # 10304293. PLEASE INVESTIGATE AND TAKE ACTION TO RECALL THIS SERIOUS LIFE DAMAGING COMPONENT ON A OTHERWISE GOOD VEHICLE. *TR
Feb 03, 2010
2001 FORD FOCUS HAS A DEFECTIVE BRAKE SYSTEM. THIS CAUSES THE BRAKES TO WEAR PREMATURELY. *KB
Aug 28, 2007
BRAKE LINE FAILURE, BRACKET FELL OFF AND WORE BRAKE LINE IN TWO NO WARNING. BRAKES FAILED ON FREEWAY AT 70 MPH. NO PREVIOUS INDICATION OF PROBLEM, TOTAL BRAKE LOSS. 2001 FORD FOCUS 120000 MILES. I COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE DUE TO THIS FAILURE.*AK
Jan 25, 2006
+ 111 more complaints for this component
SUSPENSION
97 complaints
WHILE I FIND RUST RECALLS FOR 2001 FOCUS FUSIONS AND WINDSTARS FORD CLAIMS THERE IS NO RECALL FOR FRAME COLLAPS FROM EXCESSIVE RUST PROBLEMS. WE PULLED OUT OF OUR DRIVE HEADED UP A BLIND HILL AND THE FRONT END TOTALLY COLLAPSED LEAVING US AS AN EASY TARGET. SEVERAL GOOD FOLKS JUMPED INTO ACTION TO HELP US GET THE MESS SAFELY OFF OF THE STATE HIGHWAY BY BLOCKING TRAFFIC AND HELPING US DRAG IT BACK INTO OUR DRIVEWAY. WE ARE IN OUR 70'S AND ONLY DRIVE THE CAR 7-8 THOUSAND MILES A YEAR. IT HAS BEEN BABIED AND MAINTAINED BY THE BOOK IT ENTIRE LIFETIME . CONVERSATIONS WITH FORD HAVE GOTTEN US NO WHERE! WHERE DO WE TURN ?
Jul 08, 2020
2001 FORD FOCUS WITH 146K MILES. ADULT DRIVEN ONE OWNER AND WELL CARED SINCE NEW. NOTICED CLUNKING SOUND SO TOOK IT IN FOR BRAKES TO THE FORD DEALER. WAS TOLD BY DEALER THEY CAN'T FIX AS ENTIRE SUBFRAME IS ROTTED AND "I WAS ONE POTHOLE FROM THE ENGINE FALLING OUT". IT APPEARS THAT DEALERS USE THIS LINE AS I FOUND OTHER COMPLAINTS WITH THE EXACT SAME WORDING. HOW CAN YOU RECALL THE ESCAPE AND WINDSTAR FOR THE SAME PROBLEM AND NOT THE FOCUS? BECAUSE FOCUS OWNERS DON'T HAVE THE SAME MONEY THAT THOSE OTHER HIGHER END CARS HAVE? I WAS DRIVING MY NEW BABY AROUND IN THIS CAR AND THANK GOD I DIDN'T HIT THAT ONE MORE POTHOLE OR BOTH OUR LIVES COULD HAVE BEEN ENDED! ALL IT TAKES IS AN INTERNET SEARCH TO REALIZE THAT THIS IS A COMMON PROBLEM. THE SUBFRAME IS A VERY IMPORTANT COMPONENT TO A CAR THAT SHOULD NOT JUST RUST AWAY IN 14 YEARS! CLEARLY THE DESIGN OR MATERIALS USED WERE AT FAULT FOR THIS. FORD NEEDS TO RECALL THESE CARS BEFORE MORE PEOPLE ARE KILLED OR INJURED!
Feb 04, 2016
RIGHT FRONT COIL SPRING BROKE AS I WAS DRIVING TO THE MECHANIC TO HAVE A BALL JOINT ON MY LEFT FRONT TIRE REPLACED. HEARD A CLANGING NOISE WHILE DRIVING. I THOUGHT IT WAS FROM THE BAD BALL JOINT, WHEN MECHANIC CHECKED HE SAID THE COIL SPRING HAD SNAPPED. CALLED FORD ABOUT SAFETY RECALL WHICH CAME UP WHEN I PUT MY VIN NUMBER INTO THEIR WEBSITE. I WAS INFORMED THAT THE WARRANTY PERIOD WAS OVER AND MY CAR WAS NOT COVERED. IT COST ME 600.00 TO HAVE BOTH REPAIRS DONE BY A MECHANIC. I FILED A COMPLAINT WITH FORD WHILE ON THE PHONE WITH THEM AND THEIR ADVICE WAS TO SAVE MY RECEIPT AND IF A RECALL GOES INTO EFFECT FOR THIS PROBLEM, I WILL GET REIMBURSED. I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM, YET FORD JUST IGNORES THE ISSUE AS IT IS STILL HAPPENING. NOW TODAY MY BACK WINDOW MADE A NOISE AND THE WINDOW FELL DOWN AND WON'T GO BACK UP. I'VE ALREADY HAD A NEW BATTERY, ALTERNATOR, PLUGS AND COIL PACK REPLACED BECAUSE OF SURGING AND STALLING. I AM ALSO GETTING POOR GAS MILEAGE. I WAS TOLD BY FORD THAT THERE ARE NO OPEN RECALLS ON MY CAR YET I HAVE AND AM HAVING THE SAME PROBLEMS THAT MANY OF THE RECALLS IN EFFECT ARE LISTING. VERY POOR CUSTOMER SERVICE BY FORD. *JS
Feb 06, 2015
CHECKED YOUR SITE FOR RECALLS. FOUND FIELD SERVICE ACTION NUMBER:03M02 RE: COIL SPRINGS. PREVIOUSLY CHECKED FOR RECALLS TWO YEAR AGO. THIS NOTICE WAS NOT ON YOUR SITE THEN. AS THE ORIGINAL OWNER, I HAVE MADE IT A POINT TO KEEP ABREAST OF ALL RECALLS. I WAS NEVER NOTIFIED OF THIS NOTICE BY FORD. USED THE SAME DEALER FOR REPAIRS FOR THE LAST 5 YEARS. CALLED FORD TODAY. FORD SAID THE DEALER HAD A COPY OF THIS NOTICE. NEVER INFORMED OF THIS BY THE DEALER (AUTO NATION, BELLEVUE DEALERSHIP). YOUR SITE POSTING OF THE NOTICE SAID IT EXPIRED AFTER 10 YEAR OR 150,000 MILES. FORD SAID I WAS OUT OF LUCK AS "WHAT EVER CAME FIRST, YEARS OR MILEAGE". I SUSPECT THAT FORD NEVER NOTIFIED NHTSA OF THIS PROBLEM & I ALSO SUSPECT FORD IS DOING A CYA. *TR
Oct 27, 2014
RIGHT FRONT COIL SPRING BROKE WHILE DRIVING ON THE ROAD. THE BROKEN SPRING PENETRATED THE RIGHT FRONT TIRE AND IMMEDIATELY DISABLED THE VEHICLE. IT HAS BEEN DOCUMENTED THAT THIS IS A COMMON PROBLEM FOR THIS VEHICLE, AND IT WAS DETERMINED THAT THE SPRINGS WERE MANUFACTURED IMPROPERLY AND DO NOT RESIST CORROSION. FORD HAS RECOGNIZED THE PROBELM THROUGH SEVERAL TSBS AND EVEN HAD A CUSTOMER SATISFACTION PROGRAM 03M02 WITH AT LEAST 2 SUPPLEMENTS CONCERNING THE ISSUE AND REPLACEMENT OF THE FAULTY PARTS. I SPOKE WITH A LOCAL FORD DEALER (HONDRU) AND THEY TOLD ME THE PROGRAM EXPIRED AND THE CAR IS NO LONGER COVERED. I THEN SPOKE WITH A FORD REPRESENTATIVE THROUGH DIRECT CUSTOMER SERVICE AND THEY CONFIRMED THIS WAS THE CASE. THEY CONFIRMED THE CONVERSATION WITH NUMBER CAS4271469-Z6W0F2. THE REPRESENTATIVE'S NAME WAS KENDRA. I AM DEEPLY CONCERNED ABOUT THIS BECAUSE IT IS A SIGNIFICANT SAFETY RISK TO ME AN MY FAMILY. THE COIL SPRING IS A SIGNIFICANT COMPONENT OF THE SUSPENSION, AND WHEN IT BRAKES THE DRIVER'S ABILITY TO CONTROL THE CAR IS EXTREMELY COMPROMISED. TO MAKE THINGS WORSE, THE BROKEN SPRING DESTROYS THE TIRE IMMEDIATELY, FURTHER REDUCING THE ABILITY TO CONTROL THE CAR. SINCE IT WAS DOCUMENTED THAT THERE WAS A FAULT IN THE MANUFACTURING PROCESS, AND FORD AND NHTSA KNEW ABOUT THE PROBLEM, THESE PARTS SHOULD HAVE BEEN REPLACED UNDER A RECALL DUE TO THE SAFETY CONCERNS. *TT
Apr 15, 2014
+ 92 more complaints for this component
POWER TRAIN
54 complaints
THE CAR JERKS WHEN I PUT IT INTO REVERSE. THE CARS STALLS WHEN I PUT IT INTO DRIVE. I HAVE TO TAKE OFF IN 2ND GEAR. THEN I CAN PUT IT INTO DRIVE AND IT TAKES OFF JUST FINE.
Dec 13, 2016
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND CHANGING GEARS FROM SECOND TO THIRD, THE VEHICLE BEGAN SHAKING UNCONTROLLABLY. THE VEHICLE WAS NOT BEEN TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Jan 14, 2014
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT WAS DRIVING 20 MPH WHEN SHE NOTICED THAT THE VEHICLE WOULD NOT ACCLERATE BEFORE STALLING WITHOUT WARING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED THEY ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 170,000.
Apr 17, 2012
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE TRAVELING 65 MPH THE CONTACT NOTICED THAT THE STEERING WHEEL HAD SUDDENLY JERKED TO THE RIGHT WITHOUT WARNING, SECONDS LATER THE CONTACT NOTICED THAT THE TRACTION CONTROL LIGHT HAD APPEARED ON THE DASHBOARD. THE VEHICLE HAD NOT BEEN DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 137000.
Sep 02, 2010
I WAS DRIVING, AND WANTED TO SHIFT TO LOWER GEAR (FROM 5TH TO 4TH - MANUAL TRANSMISSION) FOR BRAKING. THE TRANSMISSION WAS STUCK IN THE 5TH GEAR. I USED THE CLUTCH TO COAST TO A SAFE STOP AND HAD THE CAR TOWED TO A SERVICE LOCATION. THE MECHANIC DIAGNOSED IT DUE THE BROKEN CABLES FROM THE SHIFTER TO THE TRANSMISSION. THE MECHANIC REPLACED THESE CABLES AND THE CAR IS OK. WE DID NOT SAVE THE CABLES.*TR
Feb 03, 2010
+ 49 more complaints for this component
STEERING
45 complaints
MY 2001 FORD FOCUS ZX3 HAS ALWAYS HAD PROBLEMS WITH THE STEERING COLUMN LOCKING AND THE KEY REFUSING TO TURN IN THE IGNITION. I HAVE USUALLY BEEN ABLE TO GET IT TO RELEASE AFTER A FEW TRIES. RECENTLY, IT'S GOTTEN WORSE. I HAVE HAD SEVERAL INCIDENTS WHERE I WAS NOT ABLE TO GET THE KEY TO TURN FOR A FEW MINUTES, LEAVING ME WITH FEARS OF BEING STRANDED. UNFORTUNATELY, MY LUCK RAN OUT YESTERDAY. I TRIED BOTH KEYS, I TRIED JUST LETTING IT SIT, I TRIED TAPPING THE KEYS LIGHTLY WITH A HAMMER, AS DID THE TOW TRUCK OPERATOR. NOW I'M OUT $125 FOR THE TOW TO THE DEALERSHIP, $500 FOR A NEW IGNITION LOCK, AND $180 FOR TWO NEW KEYS, BECAUSE OF THE WEAR ON THE OLD KEYS. I AM SHOCKED BOTH AT THE PRICE, AND AT HOW FREQUENTLY THIS SEEMS TO HAPPEN. I HAVE BEEN A PROUD FORD FOCUS OWNER FOR 9 YEARS, BUT THE ONGOING PROBLEMS WITH THIS CAR MAKE ME LEERY ABOUT EVER BUYING FORD AGAIN. *TR
Jun 30, 2010
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE BACKING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE CONTACT TURNED THE STEERING WHEEL AND HEARD A NOISE. THE STEERING WHEEL BECAME INOPERATIVE. THE VEHICLE WAS INSPECTED BY A CERTIFIED MECHANIC, WHO STATED THAT THE STEERING SHAFT FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 89,000.
Jun 25, 2009
WHILE IN CURVE DRIVING 50 MPH STEERING LOCKED UP, NOT SURE IF CAR CUT OFF BUT I WAS UNABLE TO STRAIGHTEN OUT WHEEL RESULTING IN ACCIDENT WHERE I HIT TELEPHONE CRUSHING PELVIS, AND BREAKING MY LEFT ARM.. I SPENT 37 DAYS IN HOSPITAL AND NOW HAVE PLATES AND SCREWS IN MY PELVIS AND ARM. IT HAS BEEN A MONTH SINCE THE ACCIDENT AND I AM NOW IN A WHEEL CHAIR FOR 2 MONTHS HEALING TIME BEFORE I CAN START THERAPY TO BEGIN WALKING, AND DOCTORS SAY I WILL HAVE TO HAVE A HIP REPLACEMENT IN THE NEXT 2 TO 5 YEARS. HELP ME PLEASE FORD IS RESPONSIBLE FOR THIS I AM 24 YEARS OLD.. *TR
Oct 14, 2008
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE STEERING WHEEL PULLED TO THE LEFT WITHOUT WARNING. AS A RESULT, THE VEHICLE SIDESWIPED A PARKED VEHICLE. THE MIRROR WAS DAMAGED. THE POLICE WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAS NOT BEEN REPAIRED. AN INDEPENDENT MECHANIC STATED THAT THE STEERING CONTROL ARM DISENGAGED, WHICH CAUSED THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 93,000.
Aug 28, 2008
THE DEVICE IN THE STEERING WHEEL HOUSING THAT CANCELS THE TURN SIGNAL HAS FAILED FOR THE THIRD TIME SINCE I BOUGHT THE CAR. THE PART IS OBVIOUSLY DEFECTING IN DESIGN. THIS FAILURE RESULTS IN MY RELUCTANCE TO USE THE TURN SIGNALS SINCE I MUST TURN THEM OFF MANUALLY AFTER COMPLETING THE TURN. AND NOT USING TURN SIGNALS COMPROMISES DRIVING SAFETY. *TR
Mar 18, 2008
+ 40 more complaints for this component
VEHICLE SPEED CONTROL
44 complaints
THIS HAS HAPPENED SEVERAL TIMES. THE VEHICLE ACCELERATES TO 2000-3000 RPM BY ITSELF. SOMETIMES WHILE AT IDLE AND SOMETIMES WHILE DRIVING AT ANY SPEED IN TOWN OR THE HIGHWAY. I HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE AND HAVE SPENT MONEY ON TPS, THROTTLE BODY, SPARK PLUGS AND WIRES, COIL PACK, FUEL PUMP AND FILTER AND IT STILL DOES THE SAME SUDDEN ACCELERATION. THE LOCAL DEALER SAID THEY HAVE NOT BEEN ABLE TO CORRECT THAT ISSUE WITH OLDER FORD FOCUSES. IS THERE A FIX TO THIS ISSUE AVAILABLE? MAYBE A RECALL? I HAVE BEEN CLOSE TO HITTING A MOVING VEHICLE, AFTER EXITING IH 35 AND COMING UNTO A TRAFFIC LIGHT ON THE ACCESS ROAD. I ALMOST REAR ENDED SEVERAL VEHICLES STOPPED AT THE TRAFFIC LIGHT. UPON EXITING THE INTERSTATE I WAS APPROACHING THE INTERSECTION, MY VEHICLE ACCELERATED TO ABOUT 3500 RPM AND I COULD NOT STOP IT USING THE BRAKES EVEN THOUGH I WAS PRACTICALLY STANDING ON THE BRAKE PEDAL. I WAS ABLE TO PUT THE GEAR IN NEURAL AND THUS DID NOT HIT THE VEHICLES AT THE TRAFFIC LIGHT. THE VEHICLE EVENTUALLY IDLED DOWN BUT IT WAS VERY DANGEROUS AND AN EXTREMELY SCARRY SITUATION. I HAVE NOT USED THE VEHICLE SINCE EVEN THOUGH I HAVE SPENT A LOT OF MONEY ON REPAIRS. I WOULD PROBABLY NOT BUY A FORD AGAIN. I AM GOING TO SELL THE CAR BUT WILL TELL THE BUYER THAT THE ISSUE HAS NOT BEEN FIXED. THANKS FOR ANY HELP AVAILABLE
Aug 02, 2017
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD RANDOMLY ACCELERATE AND DECELERATE INDEPENDENTLY AS IF IT WERE GOING TO STALL. THE CONTACT TOOK THE VEHICLE TO A DEALER BUT WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT ALSO STATED THAT THERE WERE NO WARNING LIGHTS WHEN THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 90,000. *TR
Jul 22, 2013
DRIVING WITH CRUISE CONTROL SET AT 60 MPH WHEN CAR ACCELERATED GAINING SPEEDS OVER 75. I PULLED OVER, SHUT DOWN ENGINE, LIFTED HOOD AND SAW ACCELERATOR LINKAGE WAS STUCK. I CLEARED LINKAGE, STARTED ENGINE AND CAR RAN NORMALLY. THIS HAPPENED 3 MORE TIMES ON LATER DATES WITH CRUISE CONTROL ENGAGED. CAR STARTS ACCELERATING UNTIL I STOP VEHICLE, SHUT OFF ENGINE, AND FREE UP LINKAGE/METAL. *TR
Jul 28, 2012
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THERE WAS A SUDDEN UP SHIFT AND THE VEHICLE ACCELERATED UNCONTROLLABLY ON ITS OWN. THE CONTACT ATTEMPTED TO DOWN SHIFT INTO NEUTRAL TO APPLY THE BRAKES, BUT THE VEHICLE FAILED TO BRAKE. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND IT ACCELERATED UP TO 40 AND 60 MPH. THE CONTACT HAD TO SHUT THE VEHICLE OFF TO STOP ACCELERATION. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIR SHOP FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS MADE AWARE; HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 109,000.
Jul 12, 2012
TL* THE CONTACT OWN A 2001 FORD FOCUS. WHEN THE CONTACT APPLIED THE BRAKES AND STOPPED THE VEHICLE IT ACCELERATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE THROTTLE POSITIONING SENSOR REPLACED. A YEAR AFTER THE VEHICLE WAS REPAIRED, THE VEHICLE CONTINUED TO ACCELERATE. THE TRANSMISSION AND THE THROTTLE POSITIONING SENSOR WERE ALSO REPLACED; YET, THE VEHICLE CONTINUED TO ACCELERATE WHENEVER THE BRAKES WERE APPLIED. THE CONTACT STATED THE THROTTLE POSITIONING SENSOR WAS DEFECTIVE AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 153,000. THE CONSUMER ALSO STATED THE VEHICLE WENT INTO NEUTRAL WHILE DRIVING. THE MECHANIC STATED IT WAS DUE TO A FAULTY TPS SENSOR. THE CONSUMER STATED THE SUDDEN ACCELERATION WOULD CEASE FOR ABUT SIX MONTHS AND THEN RETURN. THE TPS SENSOR WAS REPLACED THREE TIMES. UPDATED 07/29/11
Jun 22, 2011
+ 39 more complaints for this component
TIRES
44 complaints
TL* THE CONTACT OWNS A 2001 FORD FOCUS EQUIPPED GOODYEAR EAGLE AUTHORITY TIRES (SIZE 225-50-16). THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THERE WAS A BURNING RUBBER SMELL AS AND THE VEHICLE VEERED TO THE LEFT AND CRASHED INTO SEVERAL BARRIERS. THE CONTACT SUSTAINED MINOR INJURIES. UPON INSPECTION, IT WAS DETERMINED THAT THE PASSENGER'S SIDE REAR TIRE TREAD HAD SEPARATED FROM THE ACTUAL TIRE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGES WERE NOT AVAILABLE. THE TIRE WAS NOT REPLACED.
Jul 10, 2013
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO SHAKE THEN THE DRIVER SIDE REAR TIRE DETACHED FROM THE VEHICLE. AS A RESULT, THE TIRE CRASHED INTO THE WINDSHIELD OF ANOTHER VEHICLE. THE MECHANIC REPLACED THE TIRE HOWEVER; HE WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VIN, ENGINE SIZE NUMBER OF CYLINDERS AND TIRE INFORMATION WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 101,000. UPDATED 01/29/08 *BF UPDATED 01/29/08 *TR
Jan 02, 2008
COOPER COBRA GT RADIAL - MODEL: 87TP195/60R15 M + S PROBLEM: (2) TIRE SEPARATIONS AND (1) SEPARATION WITH BUBBLE. *TR
Aug 23, 2007
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, THERE WAS A VIBRATION COMING FROM THE REAR SIDE OF THE VEHICLE. IT WAS TAKEN TO AN INDEPENDENT SHOP, WHO DETERMINED THAT NEW TIRES SHOULD BE INSTALLED. THE TIRE MANUFACTURER RECOMMENDED THE PRESSURE WAS 44 PSI. 20,000 MILES LATER, THE PROBLEM RECURRED AND THE TIRES WERE CUPPED AND THE BELT BROKE. THE TIRE PRESSURE WAS REGULARLY CHECKED WERE ROTATED REGULARLY. AFTER THE SECOND INCIDENT, THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO ADMITTED THAT FORD HAD AN ONGOING PROBLEM. THE MANUFACTURER WAS NOTIFIED, WHO ALSO ADMITTED TO THE CONTACT THAT THERE WAS A PROBLEM BUT WOULD NOT OFFER TO CORRECT THE ISSUE. MAKE TIRE: DAYTON/MODEL: UNKNOWN/SIZE: F15/MANUFACTURED: DAYTON.*AK
Nov 27, 2006
DT: THREE TIRES ON THE CONSUMER'S RV HAD BLOW AT DIFFERENT TIMES. THE CONSUMER CONSULTED A DEALER WHO REPAIRED THE TIRES AND NOTED THAT THE SIDEWALLS WERE TOO WEAK. THE MANUFACTURER WAS NOT WILLING TO HELP. FIRESTONE WILL NOT RETURN CONSUMER'S PHONE CALLS. THESE FAILURES OCCURRED AT 18,000 MILES. THE 4TH TIRE FAILED AT 15,000 MILES. THIS PROBLEM WAS PREVALENT WITH THE REAR TIRES (FIRESTONE STEELTEX TIRES). *NM
Jul 22, 2005
+ 39 more complaints for this component
LATCHES/LOCKS/LINKAGES
41 complaints
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR LATCH CEASED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. KUNES FORD WAS CONTACTED (1234 E GENEVA ST, DELAVAN, WI) AND REFERRED THE CONTACT TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 199,000.
Aug 31, 2017
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER DOOR LATCH FAILED TO LATCH AND REMAINED OPENED. THE DOOR WAS FORCED CLOSED BY THE USE OF ROPES AND A SEAT BELT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DOOR LATCH NEEDED TO BE REPLACED. THE TECHNICIAN INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 108,900.
Sep 09, 2014
TL* THE CONTACT OWNS A 2001 FORD FOCUS SE. THE CONTACT STATED THAT THE DRIVER SIDE REAR DOOR WOULD NOT LATCH. THE DEALER WAS CONTACTED WHO ADVISED THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES: DOORS: LATCH) BUT THE VEHICLE WAS NOT INCLUDED AND THE RECALL HAD SINCE EXPIRED. THE MANUFACTURER WAS CONTACTED WHO STATED OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.
Aug 09, 2011
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE LATCH ON THE REAR DRIVER AND PASSENGER SIDE DOORS WOULD NOT CLOSE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V030000(LATCHES/LOCKS/LINKAGES: DOORS:LATCH). THE FAILURE RECURRED SEVEN YEARS LATER. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THEY PREVIOUSLY REPAIRED THE VEHICLE UNDER THE RECALL AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
Jul 22, 2011
2001 FORD FOCUS ZX3. THE KEY WILL GO IN THE IGNITION BUT IT WONT TURN, AND I GOOGLED IT AND THIS IS A VERY COMMEN OCCURANCE WITH THE FOCUS. IN THIS SITUATION I WAS LUCKY CAUSE THE CAR WAS AT MY HOUSE AND NOT SOMEWHERE ELSE WITH MY FIANCE OR MY 5 YEAR OLD DAUGHTER AND 5 MONTH OLD SON THAT COULD HAVE BEEN VERY UNSAFE.
Mar 27, 2010
+ 36 more complaints for this component
VISIBILITY
39 complaints
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR OF THE POWER WINDOWS FELL INTO THE DOOR WELL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO SET THE WINDOWS TO STAY UP AND TAPED THE POWER WINDOW BUTTONS SO THAT THEY COULD NOT BE PUSHED AS THE WINDOWS WOULD FALL AGAIN. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 90,000. UPDATED 12/5/12 *CN UPDATED 12/10/2012 *JS
Oct 16, 2012
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT TWO THE FRONT DRIVER SIDE AND THE PASSENGER SIDE REAR DOOR HANDLES FRACTURED FROM THE VEHICLE. THE CONTACT WOULD HAVE TO LEAVE THE WINDOWS OPEN IN ORDER TO LATER ENTER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER HOWEVER, THE CONTACT STATED THAT THE WINDOW REGULATOR WAS DEFECTIVE AND WOULD NEED REPLACING. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF AN EMERGENCY NO ONE WOULD BE ABLE TO EXIT THE VEHICLE IMMEDIATELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO STATED THAT THE CONTACT SHOULD TAKE THE VEHICLE TO THE NEAREST DEALER FOR A DIAGNOSIS AND OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 74,000.
Jul 24, 2012
TL* THE CONTACT OWNS 2001 FORD FOCUS. THE CONTACT STATED THAT ABNORMAL CRANKING NOISE WERE COMING FROM THE REAR DRIVER SIDE WINDOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 93,000. UPDATED 09/19/12*LJ THE CONSUMER STATED THE WINDOW REGULATION FAILED AND COULD NOT BE USED TO CLOSE THE WINDOW. UPDATED 09/26/2012 *JS
May 24, 2012
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE LAMINATION ON ALL FOUR GLASS WINDOWS EXHIBITED SIGNIFICANT SEPARATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY INFORMED THE CONTACT THAT EACH WINDOW WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.
May 03, 2011
THE REAR PASSENGER AND REAR DRIVER WINDOWS ARE BROKEN. IT STARTED WITH THE REAR PASSENGER, NOT GOING UP, OR DOWN, THEN NOT STAYING UP AT ALL.. THEN IT WAS THE REAR DRIVER SIDE THAT DID THE SAME THING. THE PROBLEM IS EVEN WHEN YOU THINK IT IS UP AND IN PLACE, ALL OF A SUDDEN IT IS A QUARTER DOWN, OR HALF WAY DOWN. IF IT RAINS YOU MIGHT AS WELL TAPE PLASTIC OVER WINDOWS, TO KEEP RAIN AND COLD OUT. I HAVE BEEN READING THE COMPLAINTS THAT ARE FILED ON ODI.NHTSA.DOT AND ALSO READING THE MULTIPLE ONES THAT COME UP ON THE INTERNET WHEN YOU TYPE IN FORD FOCUS WINDOW PROBLEMS. HOW MANY PEOPLE DOES SOMETHING NEED TO AFFECT BEFORE THEY DO AN INVESTIGATION OF AN ITEM? IT IS OBVIOUS TO ME THAT THE ISSUE II THE WINDOW MOTOR REGULATOR. *TR
Jul 06, 2010
+ 34 more complaints for this component
STRUCTURE
35 complaints
MY DRIVER SIDE PASSENGER DOOR HAS BEEN ACTING UP FOR MANY YEARS NOW AND FORD WILL NOT FIX IT. NOW MY DOOR WILL NOT CLOSE. MANY OF THE 2001 FORD FOCUS HAVE BEEN RECALLED FOR THIS ISSUE AND THEY SAY MY VIN NO. IS NOT ONE OF THEM. PLEASE HELP ME GET MY DOOR FIXED. WHEN I WENT TO GET IT INSPECTED ON 11.2.18 THEY OPENED MY DOOR AND NOW IT WILL NOT CLOSE AND AGAIN THEY SAY THAT I HAVE TO FIX IT. AS MENTIONED, THIS HAS BEEN AN ISSUE FOR YEARS AND I AM STILL DEALING WITH IT. MY CAR IS IN EXCELLENT CONDITION AND DO NOT WANT TO GET RID OF IT. I BELIEVE THAT FORD IS RESPONSIBLE FOR FIXING THE LATCH. MY CAR HAS HAD A FEW RECALLS THAT WERE FIXED, ONE OF WHICH WAS A FEW YEARS AGO THAT THEY HONORED. I HOPE TO GET THIS ISSUE RESOLVED QUICKLY AND THEY WILL NOT PASS MY CAR FOR INSPECTION AND I NEED MY VEHICLE. THANK YOU.
Nov 07, 2018
TL* THE CONTACT OWNS A 2001 FORD FOCUS. UPON DRIVING OVER A SPEED BUMP AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE SWERVED. AFTER REACHING HER DESTINATION, THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE SUBFRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS INSPECTED BY AN INSURANCE ADJUSTOR WHO CONFIRMED THAT THE REAR SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 115,909.
May 04, 2017
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT OBSERVED THAT THE CROSSMEMBER FAILED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED BY THE CONTACT, WHO WAS AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Mar 20, 2017
WHILE DRIVING A 2001 FORD FOCUS SE AND NAVIGATING A CURVE, THE REAR DRIVERS SIDE DOOR FAILED TO REMAIN SECURE AND SUDDENLY OPENED WHILE VEHICLE WAS IN MOTION. UPON ATTEMPTING TO CLOSE THE DOOR, IT APPEARS THE DOOR LATCH DOES NOT ENGAGE AND THE DOOR CANNOT BE CLOSED SECURE. UPON FURTHER INSPECTION, THERE IS SIGNIFICANT CORROSION AROUND THE LATCH MECHANISM. THE DOOR MUST BE MANUALLY RESTRAINED WITH ROPES TO REMAIN CLOSED. *TR
Apr 10, 2015
UNDER NORMAL USE THE EXTERIOR DOOR HANDLES ON THREE OF THE FOUR CAR DOORS BROKE. WITHIN A WEEK'S TIME ALL THREE BROKE AND THE ONLY WAY TO OPEN THE DOORS WAS TO REACH THROUGH AN OPEN WINDOW AND PULL THE INTERIOR HANDLE. AT MY EXPENSE THE FORD SERVICE DEPT. REPLACED THE BROKE HANDLES, HOWEVER THE RIGHT REAR PART COULDN'T BE LOCATED TO REPAIR IT. THIS SHOULD HAVE BEEN A SAFETY RECALL. SHOULD THEIR HAVE BEEN AN ACCIDENT PRIOR TO MY REPLACING THE HANDLES, SOMEONE TRYING TO HELP A PERSON STUCK INSIDE WOULDN'T HAVE BEEN ABLE TO GET THE PASSENGER OUT OF THE VEHICLE. WHEN I LOOKED ONLINE TO READ ABOUT THESE HANDLES I FOUND THAT THIS WAS A BAD DESIGN YEAR FOR DOOR HANDLES AND AFTER ABOUT 3 YEARS IT WAS THEN REDESIGNED. WHY NOT A RECALL THEN? *TR
Jul 10, 2014
+ 30 more complaints for this component
UNKNOWN OR OTHER
21 complaints
SEE COMPLAINT 11338120 I WANTED TO ADD PICTURES
Jul 18, 2020
MY MECHANIC IDENTIFIED EXCESSIVE DANGERS CORROSION OF THE ENGINE CRADLE AND ADVISED THAT THE ENGINE COULD FALL OUT WHILE DRIVING. I CALLED THE FORD DEALER WHO SENT ME TO FORD. THE TOOK MY INFORMATION, FORD REF. RFF14807554. THEY WOULD NOT COMMIT TO EXAMINING THE CAR. I AM AFRAID THIS PROBLEM COULD BE WIDESPREAD AND DANGEROUS TO OTHERS. THIS DETERIORATION OF THE STEEL IS NOT NORMAL. I HAVE A BACKGROUND IN WORKING IN METALS FOR 30 YEARS. I OFFERED TO DONATE MY CAR FOR REVIEW AND FORD WAS NOT INTERESTED. MANY OLD FOCUS ARE ON THE ROAD. MY CAR HAS BEEN GARAGED AND HAS ONLY 82,640 MILES. I DO NOT WANT ANYONE HURT BECAUSE OF THIS PROBLEM FORD HAS HAD RECALLS IN THE PAST FOR ESCAPES & WINDSTARES FOR SUBFRAME CORROSION ON THE ENGINE CRADLE.
May 15, 2018
KEY WON'T TURN IN IGNITION SO CAR CAN'T MOVE. VEHICLE WAS STATIONARY AND PARKED ON THE STREET
Oct 09, 2017
I BOUGHT THE CAR DROVE IT OFF THE LOT ABOUT 3 HOURS I HAD TO GET IT TOWED. THE DEALER GOT IT BACK FOR 6 MONTHS AN FINALLY I GOT IT BACK. NOW IT IS DOING THE SAME THING. BATTERY CABLES HAVE DAMAGE. CRANKS BUT WON'T START.
Jul 12, 2016
MY CAR WILL LOSE SPEED GOING UP HILLS AND START TO ACT LIKE IT'S RUNNING OUT OF GAS. I HAVE HAD IT GO DEAD WHILE GOING DOWN THE ROAD AND THE STEERING BECOME HARD TO MOVE. IT SURGES GOING AT VERY LOW SPEEDS OF ABOUT 10-15 MPH AND JERKS. SOMETIMES THE EVEN GOING ON STRAIGHT ROADS WHERE THERE ARE NO HILLS THE CAR STARTS TO ACT LIKE IT'S RUNNING OUT OF GAS AND DIE. THE ONLY THING THAT SHOWED WHEN I HAD IT CHECKED WAS THE THROTTLE BODY POSITION SENSOR WHICH I REPLACED AND NOW SAYS OUT OF RANGE AND NO ONE KNOWS WHY.
Sep 05, 2015
+ 16 more complaints for this component
ENGINE
16 complaints
2001 FORD FOCUS ZX3 STALLS WHEN DRIVING AND ALMOST CAUSED SOMEONE TO REAR END MY CAR. NOW WONT STAY RUNNING WHEN IDLING. CAR CUTS OFF AT LIGHTS OR STOP SIGNS OR WHEN BREAKING OR ENGAGING CLUTCH.
Nov 20, 2019
CAR WAS DRIVING FINE RUNNING A FEW ERRANDS. STOPPED AT A STORE FOR ABOUT FIVE MINUTES , WHEN I GOT BACK IN AND STARTED THE ENGINE ALL I HEARD WAS A LOUD CLANKING NOISE AND THE IDLE WAS ROUGH. DID A LITTLE RESEARCH ABOUT THE CAR AND DISCOVERED ALL THE COMPLAINTS ABOUT ENGINE FAILURE . SO THATS WHAT HAPPENED TO MINE . DROPPED VALVE SEAT.
Aug 21, 2018
MY CAR IS 2001. I STARTED TO HAVE PROBLEMS WHEN TURNING ON. I THIUGHT IT WAS STARTER. BUT MINES THATS STILL GOOD. I THOUGHT ALTERNATOR OR BTTERY BUT THEY ARE NEW. SO THEY CHECKED WITH CAMERA AND VALVE PISTNS NOT WORKING. I LOOKED UP REVIEWS ABOUT CAR MAKE AND YEAR. MANY COMMENTS READ VALVE BENT. PISTONS GONE BAD. NOW IM ANOTHER OWNER WITH SAME PROBLEM. THIS CAR IN REVIEWS IS CONSIDERED A LEMON. GOOD THING IT DIDNT WANT TO TURN ON WHEN IT WAS PARKED ALREADY AT HOME. I READ OTHERS OCCURRED IN MOTION.
Sep 05, 2017
TL* THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE RESTARTED NORMALLY AFTER SOME TIME. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,333.
Mar 29, 2017
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Apr 12, 2016
+ 11 more complaints for this component
EXTERIOR LIGHTING
16 complaints
TL* THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE LOW AND HIGH BEAM HEADLIGHTS FAILED TO ILLUMINATE BRIGHTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO METRO FORD OF MADISON (5422 WAYNE TERRACE, MADISON, WI 53718, (608) 246-3600), BUT THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Feb 07, 2018
MY HEADLIGHT FELL OUT OF THE HOUSING AND MELTED THE HOUSING AROUND IT. IT NO LONGER WORKS AS A RESULT OF THIS.... THERE WERE NO EVENTS LEADING UP TO THE FAILURE OF THIS PART. I WOULD NOT KNOW WHY THE LAMP IT'S SELF WOULD JUST FALL OUT OF THE HOUSING. I HAVE ASKED IF THERE WAS A RECALL ON THIS BUT WAS TOLD NO BY THE LOCAL FORD DEALERSHIP BUT YOU CAN'T TRUST WHAT THEY SAY BECAUSE THEY TOLD ME YEARS AGO THERE WAS NO RECALL ON MY FUEL PUMP AND THERE WAS, THEY ARE JUST RUDE THERE. *TR
Sep 09, 2008
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLS AND MAKES A THUMPING SOUND. ALL OF THE EXTERIOR LIGHTS FLICKER WHEN THEY ARE ACTIVATED. THE DEALER WAS UNABLE TO FIND ANY FAILURES. THE VIN, ENGINE SIZE, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 40,003 AND FAILURE MILEAGE WAS 37,000.
Apr 01, 2008
THE HIGH MOUNT BULBS DID NOT WORK. THE BRAKE LIGHTS TURNED AUTOMATICALLY ON WHEN THE TRUNK LID WAS CLOSED. ENGINE OFF. IN THE NEXT DAY A NOTICED THAT THE CRUISE CONTROL WAS UNOPERATIONAL.*AK
Jun 11, 2007
AUTOMATIC TURN SIGNAL CANCELLATION INOPERATIVE; IT HAS NOT WORKED FOR ABOUT 3 MONTHS; HAVE NOT GOTTEN IT REPAIRED, BUT PLAN TO FIX IT SOON. *M
Nov 15, 2006
+ 11 more complaints for this component
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
16 complaints
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT WAS TRAVELING 30 MPH WHEN THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED SHORTLY THEREAFTER. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN FAILED TO QUALIFY UNDER NHTSA CAMPAIGN ID NUMBER:03V482000 ( FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 157,000...UPDATED 01/30/13 *BF THE CONSUMER STATED THE DEALERSHIP FOUND PCV HOSE AT THE BACK OF THE ENGINE COLLAPSED (REPAIRED), PERFORMED FUEL INDUCTION SYTEM FLUSH, AAA REPLACED ENTIRE COOLING SYSTEM. THE VEHICLE HAS BEEN REPAIRED AS A WHOLE. UPDATED 2/5/2013 *JS
Aug 23, 2012
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD STALL, STUTTER, SKIP, AND NOT RUN WHEN THE TANK REACHED A QUARTER TANK. INITIALLY, THE CONTACT WAS INFORMED THAT THE CYLINDER HEAD NEEDED TO BE REPLACED. THEN SHE WAS INFORMED THAT THE TIMING BELT, GEAR, PULLEY, AND TENSIONER NEEDED TO BE REPLACED. THE COMPONENTS WERE REPLACED. FINALLY, THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. FORD STATED THAT THE VEHICLE WAS MANUFACTURED TOO LATE TO BE INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V482000 (FUEL SYSTEM, GASOLINE). THE PURCHASE DATE AND SPEED WERE UNKNOWN. THE CURRENT MILEAGE WAS 88,000 AND FAILURE MILEAGE WAS 83,073. UPDATED 03-04-08 *BF\THE FUEL PUMP WAS REPLACED.
Feb 08, 2008
DT*: THE CONTACT STATED WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE STALLS. AFTER ONE HOUR THE VEHICLE RESTARTS. THE DEALER REPLACED THE FUEL PUMP, FUEL FILTER, CAM, OXYGEN SENSOR, FUEL SENSOR, FUEL LINE, COIL TECH, AND VACUUM HOSE; HOWEVER THIS DID NOT REMEDY THE PROBLEM.
Mar 14, 2006
EVENTS LEADING UP TO THE FAILURE: CHECK ENGINE LIGHT CAME ON HAS NEVER GONE OFF SINCE, HIGHLY INCREASED RUNNING NOISE, ENGINE HESITATION THAT AT HIGHWAY SPEED IT CAUSES THE WHOLE CAR TO JERK FAILURE: I TOOK THE CAR IN AND THEY TOLD ME I NEEDED A NEW HEAD THAT FORD HAD REDESIGNED A NEW ONE AND IT WOULD COST $1000. THE ONE I CURRENTLY HAVE DEPOSITS CARBON AND WILL KEEP DOING SO UNTIL IT EVENTUALLY GIVES OUT. THE THING THAT IRKS ME IS FORD OBVIOUSLY KNEW THERE WAS A DESIGN FLAW IF THEY DESIGNED A NEW ONE, THEREFORE I FEEL THEY SHOULD BE COVERING THIS. CORRECTIONS: NONE, CANNOT AFFORD. WILL HAVE TO DRIVE IT UNTIL THE CAR GIVES OUT.
Oct 14, 2005
OCT. 13-14, 2004: ENGINE WOULD CRANK AND CRANK AND NOT START AFTER SITTING OVERNIGHT OR FOR SEVERAL HOURS. AFTER MUCH CRANKING, ENGINE FINALLY WOULD START. OCT. 14 - PERSONAL MECHANIC IDENTIFIED THAT FUEL PRESSURE WAS BLEEDING OFF - FUEL WAS NOT REMAINING IN FUEL RAIL. DIRECTED ME TO TAKE IT TO FORD DEALER FOR FUEL PUMP RECALL 03V482000. OCT. 18 - TO SOLVE THE PROBLEM, RELATED TO FORD'S RECALL PROGRAM #03N01, FORD DEALERSHIP REPLACED FUEL PUMP. IN CONJUNCTION WITH THE FUEL PUMP REPLACEMENT, DEALER RECOMMENDED FUEL FILTER ALSO BE REPLACED, AT A COST TO ME OF $62.95 PLUS TAX. I APPROVED THIS. DEALER (SUNTRUP FORD) ALSO RECOMMENDED FUEL CLEANING INDUCTION SERVICE, DONE FOR $127.88. OCT. 28 - RETURNED TO DEALER FOR REPAIR. CAR HAD SPUTTERED AT STOP LIGHT TWICE, AND IDLE WHEN STOPPED HAD CHANGED FROM WHAT WAS NORMAL. DEALER COULD NOT DUPLICATE CONCERN, AND REPROGRAMMED THE CAR'S COMPUTER FOR $119.90. NOV. 16 - ON TWO OCCASIONS CAR SPUTTERED AFTER STARTING WHEN ENGINE WAS WARM. ON SECOND OCCASION, CAR WAS EXTREMELY DIFFICULT TO START. AFTER IT FINALLY STARTED, I DROVE ABOUT A BLOCK, AND IT STALLED WITHOUT WARNING AND WITHOUT SPUTTERING. CAR WAS TOWED TO PRIVATE REPAIR SHOP NEARBY, WHERE ON NOV. 17 MECHANIC INDICATED HE COULD NOT DUPLICATE THE CONDITION. MECHANIC PROMISED TO LOOK AT CAR AGAIN ON NOV. 18. CONSEQUENCES OF FAILURE - INCONVENIENCE, POTENTIAL DANGEROUS CONDITION, OUT SEVERAL HUNDRED DOLLARS FOR RECOMMENDED REPAIRS (RELATED TO RECALL) AND FOR TOWING. CAR STILL NOT DIAGNOSED BECAUSE CONDITION HAS NOT BEEN DUPLICATED.*AK
Nov 17, 2004
+ 11 more complaints for this component
FUEL/PROPULSION SYSTEM
12 complaints
TL* THE CONTACT OWNS A 2001 FORD FOCUS. WHILE IDLING AT A STOP SIGN, THE VEHICLE STALLED AND THE BATTERY AND OIL WARNING INDICATORS FLASHED ON AND OFF. THE VEHICLE WAS PUSHED BY A BYSTANDER TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED A UNKNOWN LOCAL FORD DEALER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.
Jun 29, 2017
HAD GOOD TUNE UP,CAR WAS DOING GOOD AND NOW JUST AS I HAVE READ PROBLEMS WITH THE FUEL SYSTEM,IS EXACTLY WHAT HAPPENED OUT OF NOWHERE STARTS GIVING ME ISSUES STARTING AND STAYING RUNNING.AFTER TESTING I HAVE 90%OF FUEL PRESSURE WHICH SHOULD ONLY BE 40-45 MAX????WAS CHECKED IN SHOP OVER A WEEK AND LOOKING THROUGH RECALLS I BELIEVE IT IS A DEFECT IN THE FUEL SYSTEM THE FUEL IS GOING SOMEWHERE BUT NOT ALLOWING CAR TO RUN.TO TAKE OFF THERE IS NO TAKING OFF ,LIKE THE OEDAL DOES NOTHING JUST FOR LOOKS.WOULD LIKE TO HEAR BACK.
Mar 08, 2016
AS DESCRIBED IN NHTSA ACTION NUMBER EA02022, CAR STALLS AT BELOW 1/4 TANK, PARTICULARLY ON RIGHT HAND TURNS.
Feb 25, 2016
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED SPORADICALLY AT VARIOUS SPEEDS. THE FAILURE OCCURRED WHEN MAKING A RIGHT TURN OR WHEN LOW ON FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Jul 20, 2015
SLOW ACCELERATION, LOSS OF POWER, SURGING, HESITATION, STALLING. *JS
Jul 07, 2014
+ 7 more complaints for this component
SEAT BELTS
12 complaints
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THE FRONT AND REAR PASSENGER SEAT BELTS FAILED TO LOCK AND UNLOCK PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 83,500.
Jan 13, 2012
DURING A RECENT AUTOMOBILE ACCIDENT, THE DRIVER SIDE SEAT BELT DID NOT SECURE THE DRIVER. THE DRIVE SUFFERED FACIAL INJURY WHEN CONTACT WAS MADE WITH THE STEERING WHEEL. I WILL CONTACT THE FORD DEALERSHIP THIS WEEK. *TR
Dec 01, 2008
THE REAR SEAT CENTER SEAT BELT IS INTERMITTENTLY LOCKED IN THE RETRACTED POSITION AND YOU NEVER CAN RELY ON IT TO BE USED. IT SEEMS TO HAVE A MIND OF ITS OWN. CURRENTLY OURS IS LOCKED SO TIGHT IN THE RETRACTED POSITION, IT IS IMPOSSIBLE TO PULL IT OUT AND USE IT. *TR
Aug 18, 2008
FRONT PASSENGER SEAT BELT FAILED TO LATCH. BROUGHT TO GARAGE AND HAD TO GET IT REPLACED... AT A COST OF OVER $190.00. NOW, ONLY ABOUT 2 MONTHS LATER, THE REAR PASSENGER AND MIDDLE SEAT BELTS ARE NOT LATCHING AT ALL. MY CHILDREN USE THESE BELTS FOR THEIR BOOSTER SEATS. IT IS EXTREMELY DANGEROUS AND A DEFINITE SAFETY HAZARD. I AM NOT WANTING TO HAVE TO PAY ANOTHER $400 OR SO TO GET THESE FIXED AS WELL. *JB
Feb 11, 2006
DT: THE CONTACT STATED THE REAR SEAT BELT ON THE DRIVER'S SIDE LOCKED INTO POSITION WHILE SECURING A CHILD SAFETY SEAT. THE SEAT BELT FAILED TO RELEASE WHEN SHE TRIED TO UNLOCK IT. THE SEAT BELT HAD TO BE CUT TO GET THE CHILD OUT OF THE CHILD SAFETY SEAT. THE CHILD SUSTAINED MINOR INJURIES BECAUSE THE SEAT BELT KEPT GETTING TIGHTER. THERE HAD BEEN NO PRIOR PROBLEMS WITH THE SEAT BELT. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP, AND THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK
Dec 15, 2005
+ 7 more complaints for this component
ELECTRICAL SYSTEM,EQUIPMENT
12 complaints
THE IGNITION WILL NOT TURN WITHOUT LARGE AMOUNTS OF SPRAY LUBRICANT AND PUMMELING THE KEY WHILE IN THE IGNITION TO CAUSE THE TUMBLERS IN THE CYLINDER TO FALL INTO PLACE. THIS IS A MAJOR SAFETY ISSUE, BECAUSE IT HAPPENS WITHOUT WARNING, AND RIGHT NOW, DURING THESE EPIC BLIZZARDS WE ARE EXPERIENCING, IT HAS CAUSED ME TO BE IN DANGER. THIS PROBLEM IS COMMON AMONG OWNERS OF THIS VEHICLE. MANY PEOPLE HAVE DEVELOPED WAYS TO TEMPORARILY FIX IT SINCE THEY DON'T HAVE MONEY AVAILABLE FIX THIS UNEXPECTED SAFETY ISSUE, WHICH IS NOT PART OF PREVENTATIVE MAINTENANCE OF AN AUTOMOBILE.... WHILE OTHERS HAVE OPTED TO JUST GET THE CAR TOWED TO A DEALERSHIP, WHICH REPLACES THE IGNITION ASSEMBLY WITH THE SAME FAULTY PARTS, AND THEN CHARGES UP TO $500. THIS IGNITION NEEDS TO BE RECALLED BY FORD, AND IT NEEDS TO BE REPLACED FREE OF CHARGE WITH A RELIABLE IGNITION ASSEMBLY. THIS MORNING, AFTER HAVING TO FIND OTHER TRANSPORTATION TO WORK FOR TWO DAYS, I FINALLY DEDICATED THREE HOURS TO GETTING THE IGNITION TO TURN. I HAD TO LEAVE THE KEY IN THE IGNITION, BECAUSE I CANNOT AFFORD TO LOSE MY JOB BY BEING ABSENT OR TARDY. I AM IN AN INITIAL PROBATIONARY PERIOD AT MY JOB, AND I THINK IT GOES WITHOUT SAYING THAT IF I HAD ENOUGH MONEY TO FIX FORD'S MISTAKES, I WOULD PROBABLY JUST GO AND BUY A DIFFERENT CAR ALTOGETHER. *TR
Dec 31, 2010
I TRIED TO START MY CAR AND THE KEY WOULDN'T TURN IN THE IGNITION, THEREFORE I WAS UNABLE TO START MY CAR. IT HAS ONLY OCCURRED THIS ONE TIME, I AM HAVING THE IGNITION REPLACED. *TR
Feb 15, 2010
IGNITION SWITCH WONT TURN. *TR
Oct 25, 2009
THIS CAME OUT OF NOWHERE. ONE DAY THE KEY WOULD NOT TURN OVER. IT WAS AS IF THE STEERING COLUMN WAS LOCKED. WE GOOGLED THE PROBLEM AND FOUND THAT IT IS VERY COMMON IN FORD FOCUS'S BUILT BETWEEN 2000-2003. THE QUICK FIX WAS TO CARRY A HAMMER AROUND AND GIVE IT A HIT WHEN THE KEY GETS STUCK. THIS HAS WORKED PRETTY WELL UNTIL THIS MORNING. IT TOOK ME 15 MINUTES TO START THE CAR. *TR
Jan 09, 2009
I WAS DRIVING MY 2001 FORD FOCUS IN THE LEFT LANE OF A 2 LANE HIGHWAY AT ABOUT 40 MPH WHEN I TURNED THE AC ON AND THE CAR JUST STOPPED. I TOOK IT TO A GARAGE AND THEY TOLD ME I NEEDED A NEW COMPRESSOR WHICH WOULD COST 1000 DOLLARS..I FOUND A GARAGE THAT WOULD DO IT FOR LESS USING A USED ONE...MY PROBLEM WAS THIS WOULD HAPPEN EVERY TIME I TURNED THE AIR OR THE DEFROSTER ON. I WAS AFRAID I WOULD CAUSE AN ACCIDENT..AND AM STILL AFRAID TODAY WHEN I DRIVE IT FAR..WONDERING IF IT WILL STALL OUT AT HIGH SPEED AGAIN AND CAUSE ME TO HAVE AN ACCIDENT. I ALSO HAVE HAD PROBLEMS WITH THE KEY JAMMING AND NOT TURNING AND MY NEWEST PROBLEM IS I STOPPED FOR GAS AND WHEN I TRIED TO START IT ALL I GOT WAS A CLICKING SOUND.. *NM
Aug 13, 2006
+ 7 more complaints for this component
WHEELS
12 complaints
FIRST, I HEARD A NOISE IN MY REAR WHEEL WELL. A FEW DAYS LATER, THE NOISE GOT WORSE AND I COULD FEEL LIGHT SHIMMYING IN THE CAR. I BROUGHT IT IMMEDIATELY TO A MECHANIC WHO DIAGNOSED A BROKEN REAR WHEEL BEARING THAT MY WHEEL TO WOBBLE AND LOSE STABILITY. REPLACEMENT REQUIRES A WHOLE NEW DRUM, AT THE COST OF $300. *TR
Apr 27, 2010
WE HAVE HAD THREE INCIDENTS INVOLVING TWO VEHICLES IN WHICH WHEELS HAVE COME OFF OF FORD F-550 VEHICLES DUE TO SHEARED LUG BOLTS. THE WEIGHTS OF ALL OF OUR VEHICLES HAVE BEEN RECORDED AND FALL BELOW THE MANUFACTURERS GVWR. PER A TIRE COMPANY'S RECOMMENDATION, WE HAVE ISSUED A MANDATE THAT ALL SIMILAR VEHICLES HAVE THEIR WHEELS RE-TORQUED, TO MEET THE MANUFACTURERS SPECIFICATIONS AFTER DRIVING, AFTER TRAVELING 50 MILES FOLLOWING ANY WORK DONE ON THE WHEELS. WE HAVE HAD THE WHEELS ON VEHICLE THAT DID NOT COME OFF INSPECTED AND CHECKED TO PROPER TORQUE FOLLOWING ALL INCIDENTS AND THEY HAVE BEEN TORQUED APPROPRIATELY. THE INCIDENT DATES WERE, 12/29/07 ,02/15/08, AND 07/17/08 . ON 12/29/07 AN EMPLOYEE WAS DRIVING UP A ROAD AT APPROXIMATELY 20 M.P.H. WHEN THE DRIVER SIDE BACK DUAL WHEELS CAME OFF DUE TO BROKEN LUG BOLTS. THIS WAS A NORMAL USE OF THE VEHICLE ON A WELL-MAINTAINED DIRT ROAD. ON 02/15/08 TWO EMPLOYEES WERE DRIVING ON INTERSTATE 84 TRAVELING AT APPROXIMATELY 60 M.P.H. WHEN THE REAR PASSENGER WHEELS CAME OFF THE VEHICLE AND PASSED THE VEHICLE ON THE HIGHWAY TRAVELING MILE. THE STUDS WERE ALSO SHEARED OFF IN THIS INSTANCE. THE INTERSTATE WAS IN GOOD CONDITION AT THE TIME OF THE ACCIDENT. IT WAS VERY FORTUNATE THAT THE TIRES DID NOT STRIKE ANOTHER VEHICLE. ON 07/17/08 AN EMPLOYEE WAS DRIVING ON OREGON STATE HIGHWAY 82 AT APPROXIMATELY 55 M.P.H. WHEN THE DRIVER SIDE REAR WHEELS CAME OFF. THE WHEELS STRUCK ANOTHER VEHICLE DAMAGING THAT VEHICLE?S BRAKE SYSTEM. IN THIS CASE, A FATALITY COULD HAVE EASILY OCCURRED TO THE OTHER DRIVER. THAT DRIVER?S NAME IS: KEITH CULIVER - 740 11TH AVENUE NORTH, PAYETTE, ID (WORKING FOR TNT FOREST PRODUCTS). WE HAVE REPLACED THE LUG BOLTS ON ALL OF OUR FIVE VEHICLES IN THIS CLASSIFICATION AS AN ATTEMPT TO AVOID FURTHER PROBLEMS. HOWEVER, ONE ACCIDENT OCCURRED FOLLOWING THIS REPLACEMENT. *TR
Aug 20, 2008
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE A NOISE IS HEARD COMING FROM THE PASSENGER'S REAR WHEEL, THE WHEEL ALSO STARTED WOBBLING. THE VEHICLE HAS NOT BEEN TO A DEALERSHIP TO DETERMINE WHAT THE PROBLEM. THE MANUFACTURER HAS BEEN ALERTED.
Mar 22, 2006
THE WHEEL/HUBS/ BEARINGS, AND ALL THE WAY AROUND THE VEHICLE HAD TO BE REPLACED. CONTACTED THE DEALER. BUT, PROBLEM RECURRED. *AK THE CONSUMER WAS INFORMED THERE WAS A RECALL REGARDING THE WHEEL BEARINGS, HOWEVER IT WAS FOR THE 2000 MODEL NOT THE 2001. *JB
Jan 07, 2005
THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL WHEELS NEEDED TO BE REPLACED DUE TO A CRACK. *AK *SC
Nov 22, 2004
+ 7 more complaints for this component
FUEL SYSTEM, OTHER
12 complaints
AFTER CAR HAS WARMED UP FOR 30 MINUTES APPROX. IT RESTARTS AFTER TURNING ENGINE OFF BUT WILL NOT IDLE ON IT'S OWN. THE DRIVER MUST KEEP THERE FOOT ON THE GAS PEDAL AT ALL TIMES, EXCEPT WHEN CAR IS MOVING AND ENGINE IS ENGAGED. THE CAR HAS A STANDARD TRANSMISSION. THIS DOESN'T HAPPEN EVERYTIME. BUT AFTER CAR HAS WARMED UP AND HAS HAD THE ENGINE TURNED OFF 2 OR 3 TIMES THIS ACCORES. IF THE ENGINE IS ALLOWED TO COOL DOWN FOR 15 MIN. TO 45 MIN. THE CAR WILL IDLE AGAIN. THE TIME IS DEPENDENT ON THE OUTSIDE TEMPERATURE. *TR
Dec 06, 2007
I AM THE OWNER OF A 2001 FORD FOCUS. I HAVE HAD A PROBLEM WITH LUGGING AND SPUTTERING UPON ACCELERATION. 1/24/05 MY VEHICLE WOULD NOT START. I CONTACTED BRAEGER FORD MILWAUKEE WI, THE CAR WENT THERE FOR SERVICE. THEY TOLD ME THAT THE PROBLEM WAS A DEFECTIVE FUEL PUMP. I RECEIVED A SAFETY PROGRAM NOTIFICATION THAT STATED A DEALER WILL REPLACE THE FUEL PUMP AT NO CHARGE TO YOU PROGRAM 03N01. BRAEGER CHARGED ME $511 SAYING THAT THE PUMP REPLACEMENT WAS NOT PART OF THE PROGRAM EVEN THOUGH IT WAS CLEARLY STATED ON THE INFORMATION SENT TO ME BY THE MOTOR COMPANY.*AK
Jan 26, 2005
WHEN FUEL TANK REGISTERS 1/4 OF A TANK OR LESS, CAR LOSES ACCELERATION WHEN GOING UP A HILL THAT CURVES TO THE RIGHT. CAR STALLS BUT WILL START AGAIN AFTER A FEW MINUTES. LATER THAT SAME DAY THE CAR STALLED AND WOULD NOT START AGAIN HAD TO HAVE VEHICLE TOWED. MECHANIC REGISTERED NO PROBLEM AND COULD NOT FIND ANYTHING WRONG WITH CAR AFTER DRIVING IT AND CHECKING ON COMPUTER. CAR DROVE FINE FOR TWO MONTHS THEN STARTED HESITATING WHEN TRYING TO ACCELERATE. CAR STALLED AND WOULD NOT ACCELERATE, EVEN WITH A FULL TANK OF GAS, CAR HAD TO BE TOWED TO A MECHANIC WHO CHECKED FUEL PRESSURE, SAID WAS FINE AND CAR DROVE WITH NO PROBLEMS. THEY COULD NOT PIN POINT PROBLEM AND COMPUTER REGISTERED NO PROBLEMS. WHY HASN'T THIS PROBLEM BEEN FIXED WHEN SO MANY PEOPLE ARE EXPERIENCING THE SAME PROBLEM?*AK
Jan 03, 2005
FUEL PUMP IN MY 2001 FORD FOCUS FAILED AND HAD TO BE REPLACED. FORD OFFERED ME NO REASONABLE SOLUTION FOR THIS PROBLEM. MY CAR HAS ONLY 26,000 MILES, AND IS 1 MONTH OUTSIDE THE WARRANTY. FORD APPARENTLY HAS A RECALL FOR JUST THIS PROBLEM, BUT CLAIMED THAT MY CAR IS NOT AFFECTED.*AK
Dec 06, 2004
LOSS OF POWER DUE TO POOR FUEL CIRCULATION. CAR CONSISTANTLY CUTS OUT AND DIES. ACCORDING TO RUSS DEAN FORD IN PASCO WA, THE DPFE SENSOR IS BAD.*AK
Oct 18, 2004
+ 7 more complaints for this component
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
9 complaints
THE RIGHT FRONT DOOR LOCK IS JAMMED OR STUCK, I CANNOT OPEN THE DOOR FROM THE INSIDE OR OUTSIDE,THE OTHER 3 DOOR LOCKS WORK FINE. *TR
Mar 09, 2013
FORD FOCUS 2001. IGNITION LOCKS UP REQUIRING NEW TUMBLER. KEY WON'T TURN IN THE IGNITION. THE CAR WON'T START NOR CAN YOU GET IT IN NEUTRAL TO PUSH IT OFF THE ROAD. IT IS A KNOWN DEFECT BUT NOT REMEDIED BY FORD. *TR
Dec 15, 2010
MY 17 YEAR OLD DAUGHTERS' 2001 FORD FOCUS HAD HER STRANDED AFTER WORK AUGUST 13 WHEN SHE PUT HER KEY IN THE IGNITION, BUT IT WOULDN'T TURN. WE CALLED AAA, AND THEY COULDN'T 'FIX' IT, SO WE HAD IT TOWED TO THE NEAREST FORD DEALER ONLY TO BE TOLD THE REPAIR WILL COST BETWEEN $450.00 AND 1000.00!!! I'M A SINGLE MOM AND MY DAUGHTERS' STILL IN HIGH SCHOOL FOR GOSH SAKE. I THOUGHT THIS VEHICLE WOULD BE A SAFE AND DEPENDABLE ONE. I SPENT A LOT OF MY SAVINGS ON THIS CAR AND INSURANCE FOR HER. I DON'T KNOW WHAT TO DO NOW, I'VE GOT A VEHICLE WE CAN'T START. *TR
Aug 15, 2010
I PARKED MY CAR ON THE SIDE OF THE STREET AND TURNED IT OFF. WHEN I CAME BACK TO IT ABOUT 20 MINUTES LATER I PUT THE KEY IN THE IGNITION BUT IT WOULD NOT TURN. THE KEY WOULD NOT TURN FORWARD OR BACKWARD AT ALL. I TRIED MOVING THE STEERING WHEEL BACK AND FORTH TO TRY AND GET THE KEY TO MOVE BUT THEN MY STEERING WHEEL COMPLETELY LOCKED UP AS WELL. I WAS THEN UNABLE TO MOVE ANYTHING ON MY CAR AND IT WAS STUCK ON THE SIDE OF THE ROAD IN A METERED PARKING SPACE. I HAD TO CALL A TOW TRUCK WHICH COST $69. I HAD IT TAKEN TO THE NEAREST FORD DEALERSHIP AND THEY REPLACED THE IGNITION LOCK WHICH COST ME $530.73. THIS IS THE SECOND TIME MY IGNITION HAS BEEN LOCKED UP. *TR
Feb 17, 2010
KEY WON'T TURN IN THE IGNITION. HAS GOTTEN PROGRESSIVELY WORSE OVER A WEEK AND NOW WON'T TURN AT ALL. *TR
Jan 24, 2010
+ 4 more complaints for this component
STEERING,ELECTRICAL SYSTEM
8 complaints
THE KEY FOR MY FORD FOCUS WILL GO INTO THE IGNITION BUT NOT TURN. I HAVE TRIED TO TURN THE STEERING WHEEL BUT IT STILL WON'T GET THE KEY TO TURN IN THE IGNITION. AFTER DOING SOME RESEARCH, I AM FINDING THAT THIS IS A MAJOR AND VERY COMMON COMPLAINT WITH FORD FOCUS OWNERS AND FORD WILL NOT ISSUE A RECALL. THE CAR IS NOT DRIVABLE AND IN ORDER TO GET IT TO A REPAIR SHOP WE WILL HAVE TO TOW IT WHICH WILL BE ANOTHER EXPENSE. IF FORD IS AWARE OF THIS PROBLEM AND WILL NOT DO ANYTHING TO RECALL IT, SOMETHING NEEDS TO BE DONE. *TR
May 28, 2012
THE EVENTS LEADING UP WERE INTERMITTENTLY SPACED THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE FROM A PRIVATE OWNER IN 2004. WHEN I WOULD PUT THE KEY IN THE IGNITION THE WHEEL WOULD NOT TURN AND FEEL LOCKED I WOULD SIT FOR 10-20 MINUTES AND WORK ON IT BY PUSHING THE KEY IN HARD AND TURNING THE WHEEL AS HARD IT WOULD COME LOOSE AND THE IGNITION WOULD TURN. THIS IMPACTED MY LIFE AS A NUISANCE. RECENTLY IN DEC OF 2010 THE OCCURRENCES BECAME MORE FREQUENT TWO TO FOUR TIMES A WEEK CONSTANTLY BEING STRANDED UNTIL I COULD GET THE IGNITION AND WHEEL TO TURN. HAPPENING FREQUENTLY WHILE AT THE STORE, WORK OR SOMEWHERE AWAY FROM HOME AND AGAIN CAUSING A GREAT NUISANCE AND FRUSTRATION AS IT HAS MADE ME LATE FOR WORK SEVERAL TIMES, ALLOWED ME TO BE VULNERABLE IN SITUATIONS THAT COULD HAVE BEEN AVOIDED WITH PROPER RECALL. THEN AROUND DEC 20TH 2010 THE IGNITION STOPPED WORKING. I WAS AT WORK LEAVING FOR THE DAY AND I SAT THERE FOR OVER AN HOUR, NOT KNOWING ANY OF THIS WAS A NORMAL RECURRENCE WITH OTHER FORD FOCUS OWNERS. AFTER WORKING ON THIS MYSELF I HAD TO CONTACT MY SPOUSE TO COME AND TRY AND HE WAS UNSUCCESSFUL AS WELL. I HAVE KEPT UP THE MAINTENANCE ON MY FOCUS AND IT IS IN VERY GOOD CONDITION FOR THE YEAR. CURRENTLY IT HAS NOT BEEN FIXED ONLY TOWED TO MY HOME RESIDENCE. THE COST IS SO HIGH FOR THE IGNITION REPLACED I HAVE BEEN GIVEN ESTIMATES OF $500 PLUS EXTRA FOR TOWING. THIS COST COMES AFTER MONTHS PREVIOUS I HAD REPLACED THE RADIATOR TANK AT A $400 COST. THIS CAR SEEMS TO HAVE SOME OF THE HIGHEST AMOUNT OF RECALLS AND SERVICE BULLETINS AND I DO NOT UNDERSTAND HOW THE MAIN POWER TO THE CAR, THE IGNITION, IS NOT SEEN AS A HAZARD TO THE PUBLIC WHO PURCHASED THESE VEHICLES. *TR
Apr 12, 2011
HAVING PROBLEMS WHEN I PUT MY KEY IN THE IGNITION (2001 FORD FOCUS). MY STEERING WHEEL GETS LOCKED OR SOMETHING. I WOULD GET THIS PROBLEM EVERY SO OFTEN NO I'VE HAD IT SINCE FRIDAY. IT IS VERY FRUSTRATING!!! *TR
Mar 08, 2010
NO EVENTS TO INDICATE FAILURE. WENT TO VEHICLE AFTER WORKING TO AFTER DARK. PUT KEY INTO IGNITION AND KEY WOULD NOT TURN. SIMPLY WOULD NOT TURN! SEVERAL ATTEMPTS WERE MADE OVER A 20 MINUTE PERIOD. I, FORTUNATELY, WAS LEAVING MY PLACE OF EMPLOYMENT. HOWEVER, IT WAS STILL COLD OUTSIDE, DARK AND NOT A SAFE ENVIRONMENTAL SITUATION. I FEEL FORTUNATE THAT I WAS NOT STRANDED. *TR
Dec 22, 2009
MY FORD FOCUS IGNITION JUST STOPPED WORKING! NO PROBLEMS BEFORE, THE KEY WOULD ONLY GO IN HALF WAY, THEN I GOT IT TO GO IN WITH A SLIGHT TAP OF A HAMMER! THEN THE KEY WOULD NOT TURN OVER! THIS IS A MAJOR PROBLEM!! GOT IT TOWED TO THE DEALERSHIP, THEY SAID THIS PROBLEM IS VERY COMMON! A COMMON PROBLEM THAT COST ME $426.27! *TR
Jul 13, 2009
+ 3 more complaints for this component
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
7 complaints
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE FLOOR MAT BECAME WET. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE CONDENSER BOX TO THE AIR CONDITIONING UNIT WAS CRACKED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. *TR
May 20, 2013
THIS VEHICLE HAS SUDDENLY DIED DOZENS OF TIMES SINCE APRIL OF 2011. IT DIES WHEN APPLYING THE BRAKES ON THE INTERSTATE, IT DIES WHEN BRAKING IN A PARKING AREA. THERE IS NO SPECIFIC SPEED WHEN THIS OCCURS. THE VEHICLE STARTS BACK UP AFTER TWO OR THREE TIMES WHILE GIVING IT GAS. IT HAPPENS WHEN THE GAS TANK IS FULL OR LOW AND OUR VERY REPUTABLE MECHANIC CAN FIND NO CAUSE. THIS IS EXTREMELY DANGEROUS, ESPECIALLY IN HIGH TRAFFIC AREAS AND I HAVE SEEN WHERE NUMEROUS COMPLAINTS HAVE BEEN FILED ONLINE AND I HOPE REPORTING THIS WILL SHOW A PATTERN WITH THESE VEHICLES. *KB
Sep 15, 2011
DT: THE CONTACT STATED WHILE DRIVING 35 - 40 MPH, THE CHECK ENGINE LIGHT AND BATTERY LIGHT ILLUMINATED. WHILE PULLING THE VEHICLE INTO A PARKING LOT ALL THE DASHBOARD LIGHTS DARKENED AND THE VEHICLE HESITATED AS IF IT WAS GOING TO STALL. IT WAS PARKED FOR ABOUT 3 MINUTES AND THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS OBSERVED BY AN INDEPENDENT MECHANIC WHO DETERMINED THAT A BARREN CAME OUT OF ONE OF THE PULLEYS HOWEVER THAT WOULD NOT CAUSE THE VEHICLE TO STALL. THE VEHICLE WAS LEFT AT THE SCENE OF THE INCIDENT. TWO DAYS LATER THE CONTACT RETURNED TO THE VEHICLE AND THE VEHICLE WAS BURNED. THE INSURANCE INVESTIGATOR OBSERVED A SECURITY VIDEO WHICH IDENTIFIED THE VEHICLE SMOKING AND A WINDOW HAD FALLEN.
Aug 29, 2006
DT: THE CONSUMER'S DAUGHTER DROVE TO AUSTIN TEXAS, WHEN SHE ENTERED THE VEHICLE THE IGNITION WOULD NOT TURN. THE CONSUMER HAD THE VEHICLE TOWED TO THE CONSUMER'S HOUSE DUE TO THE DEALER BEING CLOSED. THE CONSUMER HEARD OF A RECALL ON FORD FOCUS ZX3, WHICH WAS HAVING WHAT CONSUMER BELIEVED TO BE THE SAME PROBLEM. THE CONSUMER CONTACTED FORD WHO SAID THAT THIS VEHICLE WAS NOT PART OF THE RECALL. THE CONSUMER STATED THAT ONE WEEK AFTER HE BOUGHT THE VEHICLE THE SERVICE ENGINE LIGHT CAME ON. THE CONSUMER HAD THE ERG VALVE REPLACED. THE CONSUMER BELIEVED THAT THIS MAY HAVE BEEN A FALSE READING. THE NHTSA RECALL CAMPAIGN 02V288000 WAS DIRECTED TOWARDS THE ELECTRICAL SYSTEM; BATTERY/CABLES. *AK *SC
Jul 15, 2005
WHILE DRIVING THE CONSUMER NOTICED THAT THE INSTRUMENT PANEL GAUGES WERE IN OPERATIVE. SHE COULD NOT TELL HOW FAST SHE WAS DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. *JB ON SOME OCCASIONS WHEN THE SPEEDOMETER FAILED THE ODOMETER ALSO STOPPED WORKING AND THE VEHICLE IDLED ERRATICALLY. AT TIMES WHEN THE CLUTCH WAS PRESSED WHILE STOPPING THE ENGINE WOULD DIE WHICH RESULTED IN LOSS OF POWER. THE FUEL GAUGE WAS ALSO UNSTABLE AND AS A RESULT THE CONSUMER IS NEVER SURE HOW MUCH FUEL IS IN THE VEHICLE. *NM
Mar 24, 2005
+ 2 more complaints for this component
EQUIPMENT
7 complaints
THE A/C EVAPORATOR CORE LEAKING REFRIGERANT INTO VENTS OF CAR. FUMES MAKING DRIVER AND PASSENGERS NAUSEOUS AS WELL AS A/C FAILURE. *TR
Jun 14, 2011
A/C FAN SWITCH BURNED ALONG WITH THE CONNECTING WIRE BLOCK, PUTTING SMOKE INTO THE VEHICLE, IF THE VEHICLE HADN'T BEEN TURNED OFF AFTER SEEING SMOKE COULD HAVE RESULTED IN FIRE. *TR
Oct 22, 2007
RADIO/CD/CLOCK UNIT APPEARS TO SHORT OUT AT VARIOUS UNPREDICTABLE TIMES. THE CD OR RADIO WILL ACT AS IF THE UNIT IS TURNED OFF; HOWEVER THE CLOCK DISPLAY ALSO DISAPPEARS FROM THE PANEL. AFTER 10 MINUTES OR LONGER THE CLOCK DISPLAY WILL RETURN TO THE SCREEN - WITH THE CORRECT TIME AND THE RADIO/CD PORTION CAN BE TURNED BACK ON AS IF WAS TURNED OFF. DURING THESE "SHUTDOWNS" I CAN NOT DO ANYTHING TO MAKE THE UNIT WORK. THIS INCLUDES USING THE ON OFF BUTTONS AND ANY AND ALL OF THE OTHER CONTROL OPTION/BUTTONS. THIS HAS HAPPENED THREE TIMES THAT I AM AWARE OF SINCE I HAVE BEEN DRIVING THIS 01 FOCUS 4 DOOR MODEL. STARTING IN APRIL OF THIS YEAR 2006. *JB
Sep 07, 2006
2001 FORD FOCUS AIR CONDITIONING WAS REPAIRED DUE TO LEAK, CONSUMER WOULD LIKE TO BE REIMBURSED FOR PARTS. *KB ***NAR*** THE EVAPORATOR AND HEATER CORE WAS LEAKING. *JB
Jun 07, 2006
2001 FORD FOCUS WORE THROUGH AN AIR CONDITIONING HOSE. *TS ***NO ANSWER REQUIRED*** THE CONSUMER STATED THE AIR CONDITIONING HOSE WAS DESIGNED POORLY. IT HANGS DOWN BETWEEN THE FRONT TIRES AND IF THE TIRES COME UP AGAINST A CURB, IT SMASHES THE HOSE INTO THE ALTERNATOR PULLEY. NOT ONLY THAT, IF THE HOSE BREAKS, IT LEAKS OIL AND THEN A BELT HAS TO BE REPLACED. *JB
Nov 29, 2005
+ 2 more complaints for this component
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
7 complaints
MY2001 FORD FOCUS ZX3( MANUAL TRANSMISSION )WITH OVER 105,000 MILES ON IT HAS HAD A ELECTRONIC THROTTLE PROBLEM SINCE IT HAD 30,000 MILES ON IT. INTERMITTENTLY THE ENGINE SPEED WOULD NOT DECREASE WHEN YOUR FOOT IS TAKEN OFF THE ACCELERATOR PEDAL. THE CAR WOULD ACT LIKE THE CRUISE CONTROL WAS ENGAGED. THE CAR COULD BE CONTROLLED BY HEAVY BRAKING OR DEPRESSING THE CLUTCH. IT WAS TAKEN INTO THREE DIFFERENT FORD DEALER AT LEAST SEVEN DIFFERENT TIMES ONLY ONCE DID THEY CLAIM TO SEE THE PROBLEM. THAT TIME THE MECHANIC SHOW ME DISCONNECTING A ELECTRICAL PLUG UNDER THE HOOD CAUSED THE THROTTLE CONTROLS TO GO TO A FAIL SAFE MODE MAKING THE PROBLEM DISAPPEAR FOR PERIOD OF TIME(DAYS).I WAS TOLD TO BRING IT BACK IN WHEN IT HAPPENED AGAIN. I DID THAT, MECHANIC WAS KNOW LONGER WITH THE DEALERSHIP. SEVERAL PARTS WERE CHANGED SEVERAL DIFFERENT TIMES BUT DID NOTHING TO CORRECT THE PROBLEM. WHEN THE PROBLEM IS PRESENT THE ENGINE SPEED WILL DECREASE TO A FAST IDLE ONCE THE CAR COMES TO A COMPLETE STOP. THE PROBLEM WILL GO AWAY SOMETIMES AFTER SHUTTING OFF THE ENGINE AND RESTARTING BUT NOT ALWAYS. *TR
Mar 14, 2010
I HAVE HAD NUMEROUS STALLING CONDITION WHILE DRIVING THAT HAVE BEEN FRIGHTENING. SEVERAL FUEL MODULES HAVE BEEN REPLACED AS WELL AS HARNESS REPAIRS. THE DEALER HAS FINALLY REPLACED THE HARNESS GOING TO THE FUEL PUMP STATING IT HAD BEEN RUBBING AGAINST THE BODY AND GROUNDING OUT. I AM NOT SURE THIS WILL FIX THE PROBLEM SINCE IT IS INTERMITTENT. IT APPEARS THE DEALER HAS DONE SEVERAL WIRING HARNESS REPAIRS LEADING TO THE FUEL PUMP.
Mar 03, 2010
TL* THE CONTACT OWNS A 2001 FORD FOCUS. SHE HAD HER VEHICLE REPAIRED ACCORDING TO RECALL# 03V482000 ( FUEL SYSTEM, GASOLINE). AFTER THE REPAIR WHILE AT A LOCAL GAS STATION SHE SAW A PUDDLE OF GASOLINE FROM UNDER THE FUEL TANK. THE VEHICLE WAS TOWED BACK TO THE DEALER AND AN UPDATED VERSION OF THE COMPONENT WAS INSTALLED. YEARS LATER, WHILE DRIVING THE DRIVER-SIDE HEAD LIGHT FAILED. SHE PULLED OVER TO A LOCAL STORE AND TURNED THE VEHICLE OFF. MINUTES LATER SMOKE ENGULFED THE FRONT-END OF THE VEHICLE, AND THEN FLAMES ERUPTED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND CUT THE BATTERY CABLES. A FIRE FIGHTER SPECULATED THAT THE BATTERY CAUSED THE FIRE. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO RECALL #: 02V288000 (ELECTRICAL SYSTEM:BATTERY:CABLES). UPON CONTACT SHE WAS ADVISED THAT HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE VIN RANGE. SHE WAS IN THE PROCESS OF SENDING CORRESPONDENCE TO THE MANUFACTURER THAT EXEMPLIFIES THE FAILURE. THE FAILURE MILEAGE WAS . THE CURRENT AND FAILURE MILEAGES WERE 115,000.
Nov 04, 2009
VEHICLE HESITATED UPON STARTING. CONSUMER REPLACED THE BATTERY. BUT, VEHICLE WOULD NOT START. FINALLY, DEALER STATED THAT FUEL PUMP NEEDED TO BE REPLACED. THIS VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL 03V482000 DUE TO VIN. *AK *TT
Aug 19, 2005
WHILE DRIVING AT 45 MPH VEHICLE STALLED WITHOUT WARNING. DEALERSHIP INDICATED THAT THIS WAS CAUSED BY FUEL PUMP FAILURE. THE FUEL PUMP WAS REPLACED. ALSO, VEHICLE FAILED TO START. DRIVER WAS UNABLE TO TURN KEY IN IGNITION, IT WAS STUCK IN THE LOCK POSITION. *AK
Nov 07, 2003
+ 2 more complaints for this component
SERVICE BRAKES, AIR
7 complaints
EXCESSIVE WEAR ON THE FRONT BRAKE PADS AND ROTORS,ONLY 16,900 MILES ON CAR
Apr 28, 2004
IN DEC,OF 2003 I HAD CAUSE TO GO TO FORD AND COMPLAIN ABOUT THE BRAKES ON MY CAR,THIS WAS THE 4TH TIME I HAD COMPLAINED TO THEM. AT THIS TIME THEY SAID THE FRONT BRAKES WERE WORN TO 0.I WAS INTO FORD JUST 2 MONTHS BEFORE FOR THE SAME THING AND NOTHING WAS SAID AT THE TIME,NOW THEY DECIDED THAT WE WERE GOING TO PAY FOR THE WHOLE THING ROTORS INCLUDED I WAS SHOCKED BECAUSE I WAS TOLD THAT THE CHEAP BRAKES THAT FORD PUTS ON ONLY LAST FOR LESS THEN 12,000 MILES WE PAID TO HAVE THEM REPLACED BECAUSE FORD GAVE US NO CHOICE,NOW WE ARE HAVING PROBLEMS WITH THE BACK BRAKES MAKING A LOUD SQUILING NOISE I AM SO UNHAPPY THAT THEY CHOOSE TO DO NOTHING.*AK
Apr 01, 2004
I HAVE HAD "BRAKE ISSUES SINCE DAY ONE OF OWNING MY 2001 FORD FOCUS STATION WAGON. FROM THE VERY BEGINNING THERE WAS MOANING SOUNDS WHEN I BRAKED. THE SALESMAN & SERVICE DEPT TOLD ME "IT'S BECAUSE THEY ARE NEW", @ AROUND 13,000 MILES THEY BEGAN TO MAKE MORE PROMINANT "MOANS" I WAS TOLD THAT IT'S "NORMAL". AT 16,500 MILES SEVERE MOANING & GRINDING, THEN NOT BEING ABLE TO STOP EASILY, I BROUGHT IT IN TO AN INDEPENDANT MECHANIC , SINCE MY BUMPER TO BUMPER WARRANTY DOES NOT COVER "NORMAL WEAR & TEAR ITEMS" SUCH AS BRAKES & I WAS TOLD I WOULD HAVE TO PAY A DIAGNOSTIC FEE,ALSO NOT IN MY WARRANTY, TO DETERMINE WHAT THE ISSUES ARE,& THIS MECHANIC TOLD ME THAT I WAS METAL TO METAL, I NEEDED NEW FRONT ROTORS & PADS, $250.ALSO THAT THE FOCUS HAS BRAKE PROBLEMS & WAS NOT DESIGNED WELL. HERE IT IS 3 MONTHS LATER & @19,800 MILES MY BACK BRAKES START SQUEALING & SCREECHING LOUDLY, I BRING IT IN AGAIN & THE SHOES ARE COMPLETELY WORN DOWN & I NEEDED THE ROTORS MACHINED, IT WAS ANOTHER $135 (WHICH WAS I BARGAIN SINCE I CALLED THE FORD DEALER & THEY WANTED @$300 FOR THAT WORK). HE TOLD ME THAT HIS SHOP DOES ALL THE FLEET WORK FOR A NEIGHBORING ENTERPRISE RENTAL CAR OFFICE & THE FOCUS' ARE CONSTANTLY IN THERE FOR BRAKES. I CALLED FORD'S CUSTOMER SATISFACTION LINE & REPORTED THE ISSUE. I AM MAILING A LETTER TO FORD'S DISPUTE RESOLUTION BOARD & I AM HOPING THAT YOU WILL HELP US FOCUS OWNERS WITH BAD BRAKES GET RETRIBUTION FROM FORD FOR THIS FAULTY SYSTEM. THANK YOU
Sep 11, 2003
VIOLENT SHAKING OF STEARING WHEEL WHEN BREAKING DUE TO WARPING OF BREAK ROTERS. ROTERS WERE REPLACED AT 5000, 11,000, 20,000 MILES AND RECENTLY TURNRD AT 31,00 MILES. THE RATE OF FAILURE OF THE ROTERS IS UNACCEPTABLE AND A HAZZARD.
Jul 22, 2003
CONSUMER STATES VEHICLE HAS PROBLEM WITH PADS & ROTORS, DEALER NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION,
Jul 22, 2003
+ 2 more complaints for this component
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
5 complaints
THERE ARE NUMEROUS ELECTRICAL PROBLEMS WITH MY REAR LIGHTS. MY LICENSE PLATE LIGHTS WILL NOT WORK AT ANYTIME AND SOMETIMES NONE OF THE REAR LIGHTS WORK AT ALL.
Aug 06, 2020
HEADLIGHT FAILURE. WITH ENGINE RUNNING, WHEN THE HEADLIGHT SWITCH IS TURNED ON, THE HEADLIGHTS (BOTH) DO NOT ALWAYS GO ON. ALSO, AFTER BEING ON FOR A WHILE (OFTEN WITHIN 10 MINUTES, ALMOST ALWAYS WITHIN 20 MINUTES), BOTH HEADLIGHTS WILL SUDDENLY TURN OFF ON THEIR OWN. WHEN HEADLIGHTS GO OFF, DASHBOARD LIGHTS, AND OTHER OUTSIDE LIGHTS, REMAIN ON. WHEN THE SWITCH IS ON, BUT HEADLIGHTS HAVE GONE OFF, IF THE HIGH BEAMS ARE TOGGLED ON AND THEN OFF, THE HEADLIGHTS WILL GO ON (FOR A WHILE). THIS SEQUENCE OCCURS REPEATEDLY. UNLESS IT IS DARK (E.G. IF IN TWILIGHT OR IN DAYTIME RAIN), OR UNLESS I CAN SEE THE HEADLIGHT REFLECTIONS, I HAVE NO WAY OF KNOWING THE STATUS OF MY HEADLIGHTS. DEALERSHIP INITIALLY REPLACED A RELAY, WITHOUT SOLVING PROBLEM. DEALERSHIP THEN REPLACED THE "MULTI-FUNCTION SWITCH" CONTROLLING TURN SIGNALS AND HIGH BEAMS, WITH SEEMING SUCCESS. I AM IN POSSESSION OF THE FAILED ORIGINAL-EQUIPMENT "MULTI-FUNCTION SWITCH". DEALERSHIP WAS UNDERSTANDING AND HELPFUL, BUT WOULD NOT TREAT THIS INTERMITTENT, SUDDEN, REPEATED HEADLIGHT FAILURE AS A CRITICAL SAFETY ISSUE UNDER WARRANTY. THIS VEHICLE HAS BEEN SUBJECT TO GAS PUMP FAILURE, AND TO FRONT SUSPENSION SPRING BREAKAGE, WHICH WERE COVERED UNDER WARRANTY. [NOTE ALSO THAT CAR DESIGN DOES NOT ALLOW HEADLIGHTS TO TURN ON OR STAY ON WHEN ENGINE IS OFF - THIS MAY SAVE ACCIDENTAL BATTERY DRAIN, BUT DEPRIVES OPERATOR OF ILLUMINATION OR SIGNALING ABILITY THAT MAY BE NEEDED IN EMERGENCY SITUATIONS.]
Dec 12, 2012
DT: THE REAR TAIL LIGHTS DO NOT COME ON WHEN LIGHTS ARE TURNED ON. THE DASH PANEL LIGHTS ALSO DO NOT COME ON WHEN HEADLAMPS ARE ON. THE TURN SIGNALS WORK, AND REAR TAIL LIGHTS DO WORK WHEN BRAKE PRESSURE IS APPLIED. THE CONSUMER REPLACED A FUSE SEVERAL TIMES, AND IT CONTINUED TO BLOW OUT, INDICATING A SHORT IN THE ELECTRICAL SYSTEM. BETWEEN THE HATCH AND THE BODY THERE IS WIRING HARNESS, AND INSPECTION OF THAT WIRING HARNESS DISCOVERED THAT THE SHIELDING OF THE WIRING SEPARATED OR CRACKED, INDICATING THE WIRES ARE STRESSED. THE CONSUMER FEELS THIS IS A PROBLEM INDICATED ON A RECALL FOR PRIOR MODEL YEARS. THE CONSUMER CONTACTED FORD, WHO SAID THIS WAS NOT COVERED UNDER WARRANTY, AND WAS NOT INVOLVED IN A RECALL. THE CONSUMER HAS NOT TAKEN VEHICLE TO A DEALER AT THIS TIME. THERE HAVE BEEN NO REPAIRS OR CORRECTIONS MADE OTHER THAN THE ELECTRICAL TAPE THAT WAS PLACED ON THE EXPOSED WIRES BY THE CONSUMER. *AK
Sep 08, 2005
DT: CONTACT STATES A LOCAL SERVICE DEALER SAID THE INSULATION ON WIRES FROM THE TRUNK LID TO THE INSIDE HAS BEEN SCRAPED OFF IN THE FACTORY. THIS DID CAUSED A SHORT IN THE WIRES, LEADING TO THE LOSS OF ABRAKE LIGHTS.*AK
Jun 13, 2005
THE IGNITION LOCKED AND THE KEY BECAME STUCK, SOMETIMES THE IGNITION WOULD NOT TURN OVER AT ALL.. THE TURN SIGNALS WILL NOT TURN OFF. *JB
Oct 13, 2004
STEERING,SUSPENSION
5 complaints
TL* THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING, THE VEHICLE PULLED TO THE RIGHT INDEPENDENTLY AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM, BALL JOINT ASSEMBLY, AND AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT DID NOT KNOW IF THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 02V289000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,611.
Dec 15, 2015
DEFECTIVE FRONT COIL SPRINGS FRACTURED, WEDGED AGAINST TIRE, CAUSING PARTIAL LOSS OF STEERING CONTROL. RIGHT SIDE FRACTURED JULY, 2005, LEFT SIDE FRACTURED MAY, 2008. COIL SPRING & RELATED PARTS REPLACED BOTH TIMES. *TR
Jun 18, 2008
WHILE HAVING THE BRAKE PADS CHANGED SERVICE MAN NOTICED THAT THE LEFT FRONT STEERING KNUCKLES WORE OUT, AND NEEDED TO BE REPLACED. THIS RESULTED IN LOSS OF STEERING WHILE DRIVING. ALSO, FRONT END PROBLEM. *AK
Jul 16, 2004
THE VEHICLE HIT A DITCH IN THE ROAD AND FRONT SUSPENSION FAILED COMPLETELY. *JB.................*AK
Apr 08, 2003
VEHICLE DELIVERED ON 6/1/01. SOON AFTER I STARTED EXPERIENCING PROBLEMS WITH THE STEERING GEAR NOT BEING STABLE. THE CAR AND STEERING WHEEL WOULD SHAKE ONCE I WOULD BEGIN PICKING UP SPEED AT APPROXIMATELY 60 MPH. THE VEHICLE WAS TAKEN INTO THE DEALERSHIP FOR REPAIRS ON TWO OCCASIONS FOR FRONT END REPAIRS ON 8/16/01 & 2/14/02. ON 5/26/02 I LOSS CONTROL OF THE VEHICLE AND HAD AN ACCIDENT ON THE EXPRESSWAY, HIT THE MEDIAN AND TOTALED THE VEHICLE. PRIOR TO THE ACCIDENT I NOTICED A GREAT DEAL OF VIBRATION ON THE STEERING WHEEL/COLUMN AND THE CAR WAS SHAKING.
Jun 28, 2002
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
5 complaints
IGNITION NOT TURNING ON 2001 FORD FOCUS. I HAVE READ A MESSAGE BOARD THAT THIS HAS BEEN HAPPENING A LOT WITH THIS TYPE OF VEHICLE. ALSO, BRAKES HAVE BEEN A CONSTANT PROBLEM. I HAVE BEEN A LOYAL FORD BUYER BUT AM CONSIDERING CHANGING TO A DIFFERENT MAKE. *NM
Feb 23, 2006
I PURCHASED MY 2001 FORD FOCUS ON AUGUST 6 2002. IN THE LAST YEAR I HAVE HAD TO REPLACE ALL BRAKES AND NOW MY IGNITION IS STUCK. I TOOK THE CAR TO MY DEALERSHIP (CITRUS FORD IN ONTARIO CALIFORNIA) AND AFTER SPENDING AN EXTRA 1200 ON AN EXTRENDED WARRANTY WHEN I PURCHASED THE CAR, THEY TOLD ME THE IGNITION CYLINDER WAS NOT COVERED UNDER MY WARRANTY. HAVE THEY LOOKED AT THE NUMBER OF PEOPLE THAT ARE HAVING THIS PROBLEM. I AM NOW SPENDING ABOUT 595.00 FOR A NEW IGNITION CYLINDER. THIS IS A VERY COMMON PROBLEM FOR ALL FOCUS OWNERS. WHY HAS THERE NOT BEEN A RECALL OR AT LEAST AN AMENDMENT SO THE WARRANTY WILL COVER THE COST.*AK
Aug 06, 2003
CONSUMER REPORTED BATTERY FAILURE. ON ANOTHER OCCASION THE BRAKES FAILED. *TT *JB
Jan 10, 2003
CONSUMER STATED THE BATTERY LIGHT INDICATOR ILLUMINATED, JUST AS STATED UNDER RECALL#02V288000, HOWEVER DEALER WOULD NOT REPAIR BECAUSE THE VIN WAS NOT INCLUDED. TS. CONSUMER STATED THE DEALER DID FIX THE BATTERY INDICATOR PROBLEM AT NO CHARGE, ALSO THE BRAKES AND ROTORS WAS REPLACED.*JB
Dec 05, 2002
BRAKES HAVE FAILED TO STOP THE CAR, THEY DIDN'T LOCK, AND I DON'T HAVE ABS. RADIO LOSES POWER INTERMITTENTLY. THEN CLEARS UP AND IS GOOD FOR A WHILE. HAD INCIDENCES OF CAR JERKING/STUTTERING WHEN COASTING AT SURFACE STREET SPEEDS HAS HAPPENED THREE TIMES. HAVE TAKEN CAR TO DEALERSHIP AND TOLD NOTHING WRONG. DEAL WITH JONES WEST FORD, BOUGHT CAR FROM INTERNET AUTO SALES. DT
Nov 19, 2002
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
4 complaints
WHILE PASSING A CAR WHILE DRIVING DOWN A TWO LANE ROAD, MY ACCELERATOR PEDAL CONTINUED GOING DOWN TO THE FLOOR ON ITS OWN. I TAPPED THE BRAKES, CHECKED TO SEE IF THERE WERE ANY OBSTRUCTIONS BY THE PEDAL, TRIED EVERYTHING I COULD TO FREE THE ACCELERATOR PEDAL BUT NOTHING WORKED. BY THIS TIME THE CAR WAS TRAVELING IN EXCESS OF 80 MPH AND APPLYING THE BRAKES WERE NOT SLOWING THE CAR DOWN AT ALL. FINALLY I PUT THE CAR IN NEUTRAL AND WHILE THE ENGINE KEPT RACING AT FULL THROTTLE, I TURNED OFF THE IGNITION AND COASTED TO THE SIDE OF THE ROAD. MY HUSBAND RETURNED TO LOOK AT THE CAR AND FOUND THE ACCELERATOR CABLE DISCONNECTED AND LODGED BETWEEN THE MOUNTING BRACKET AND THE THROTTLE ACTUATOR, JAMMING THE THROTTLE AT FULL THROTTLE. FORTUNATELY THIS HAPPENED ABOUT TWO MILES FROM THE HOUSE. HE WAS ABLE TO RECONNECT THE CABLE AND DRIVE THE CAR HOME, BUT HE SAID THAT WHILE DRIVING BACK, THE THROTTLE WAS SLOW TO THROTTLE DOWN WHEN HE RELEASED THE PEDAL. ONCE BACK HOME HE FOUND THE CABLE HAD DISCONNECTED AGAIN. WE ARE GOING TO CONTACT FORD TO SEE IF THERE HAS BEEN ANY RECALLS ON THIS FOR THE 2001. WE FOUND RECALLS ON THE 2000 MODEL BUT NONE ON THE 2001. WE ALSO FOUND ONE COMPLAINT THAT WAS DESCRIBED EXACTLY AS OURS WITH THE CABLE DISCONNECTING AND HANGING UP ON THE BRACKET. *TR
Aug 21, 2011
STICKING ACCELERATOR PEDAL 2001 FORD FOCUS SE. 2.0L L4 DOHC DRIVING DOWN THE INTERSTATE HEADING TO WORK AND WAS GOING TO SET THE CRUISE. I COULDN'T GET IT TO ACTIVATE TRIED SPEEDING UP AND SLOWING DOWN AND SETTING - DIDN'T OPERATE. A FEW MOMENTS LATER A CAR MERGED IN FRONT OF ME FROM THE ON RAMP. I SLOWED DOWN LET TRAFFIC ON THE LEFT GO BY. I THEN MERGED TO LEFT LANE AND DEPRESSED THE ACCELERATOR AND IT STUCK AT/NEAR FULL THROTTLE. I TAPPED THE BRAKES TO SEE IF THE CRUISE HAD ENGAGED - NO CHANGE, LOOKED TO SEE IF THERE WAS AN OBSTRUCTION BY THE PEDAL - NONE FOUND, TRIED PULLING PEDAL BACK WITH MY FOOT - NO EFFECT, TRIED STOMPING ON ACCELERATOR TO SEE IF IT WOULD UNSTICK - NO CHANGE. I WAS NOW GOING OVER 80 MPH AND CLOSE TO REAR ENDING A CAR IN FRONT OF ME I STEPPED ON THE BRAKES HARD, IT DIDN'T SLOW DOWN. AT THIS POINT I TURNED THE IGNITION OFF AND MERGED TO THE RIGHT AND OFF TO THE EMERGENCY LANE. I OPENED THE HOOD AND INSPECTED THE ACCELERATOR LINKAGE AT THE THROTTLE PLATE. FOUND THE CRUISE CONTROL CABLE HAD DISCONNECTED AND GOT LODGED BETWEEN THE CRUISE CONTROL CABLE MOUNTING BRACKET AND THE THROTTLE PLATE ACTUATOR KEEPING THE THROTTLE PLATE AT OR NEAR FULL THROTTLE. I RECONNECTED THE CRUISE CABLE WENT TO WORK RETURNED HOME AND HAVE SET THE CAR ASIDE FOR FURTHER INSPECTION. *TR
Jun 26, 2010
CONSUMER NOTICED FUEL RAIL SYSTEM WAS LEAKING GASOLINE, RESULTING IN STALLING. INDEPENDENT SHOP CLEANED THE FUEL INJECTION AN THROTTLE CABLE. DEALER WAS NOTIFIED. *AK
Sep 02, 2004
VEHICLE STALLED WITHOUT WARNING WHEN DRIVING AT ANY SPEED. THE PROBLEM OCCURRED MORE FREQUENTLY WHEN MAKING TURNS OR REVERSING. VEHICLE WAS ALMOST REAR ENDED WHEN IT STALLED WHILE MERGING ONTO THE HIGHWAY. DEALERSHIP REPLACED THE FUEL PUMP 3 TIMES, BUT PROBLEM STILL EXISTS. ALSO, WHILE DRIVING AT ANY SPEED VEHICLE WILL SUDDENLY SURGE AND ACCELERATE AT A HIGH SPEED. THE BRAKE PEDAL WAS DEPRESSED TO DISENGAGE THE EXCESS SPEED. THE CAUSE OF THE SUDDEN ACCELERATION WAS UNDETERMINED.*AK
Oct 17, 2003
SUSPENSION,TIRES
4 complaints
I HAVE A 2001 FORD FOCUS, ORIGINALLY THERE HAS ONLY BEEN ONE OWNER TO THIS VEHICLE. VERY RECENTLY, I EXPERIENCED A VERY LOUD NOISE IN MY LEFT REAR TIRE WHICH AS DAYS PAST, I WAS UNABLE TO DRIVE THE CAR. MY TIRE HAD BEGUN TO WOBBLE TO THE POINT I THOUGHT THAT IT MAY COME OFF MY CAR. THIS WAS CAUSED BY DEFECTIVE WHEEL BEARINGS IN THE TIRE. *TR
Jan 08, 2008
MY 2001 ZX3 FOCUS WOULD EAT TIRES .. GOT IT USED BUT WITH ONLY 30,000 MILES PUT NEW FIRESTONE TIRES ON AND HAD IT ROTATED EVERY 3000 MILES TO KEEP IT FROM SHAKING .. DID THAT 4 TIMES AND SOLD THE P.O.S. THE PEOPLE AT FIRESTONE TOLD ME IT WAS BAD ENGINEERING ON FORDS PART . BRAKES WOULD MAKE NOSE THAT THE DEALER HAD NO CLUE WHAT IT WAS . .. NOW I DATE SOMEONE I WITH A 2002 FORD FOCUS. AT 30,000 NEW BRAKES AND ROTORS . NEW PCM . AND THE LIST IS STILL ADDING UP. IF THE FOCUS ISN'T A LEMON ... THEN THERE IS NO POINT OF THE LEMON LAW. TIME TO CHANGE IT AND MAKE IT HARDER TO SELL CARS THAT ARE MADE SO CHEAP!!! *JB
Mar 02, 2007
REAR TIRES BALD AT 20,000. I HAVE REPLACED 4 TIRES AND NEED TO REPLACE 2 MORE. I HAVE 42,000 MILES ON MY CAR. I HAVE ROTATED THE TIRES ALL ALONG, BUT THEY ALWAYS END UP WEARING QUICK IN THE REAR. FOR EXAMPLE ONE SET OF TIRES HAD GREAT TREAD WHEN THEY WERE ROTATED TO THE BACK WITH ABOUT 15,000, THEN AT 20,000 THEY WERE BALD!!! (LIKE SOMETHING IN THE REAR CHEWED THEM UP) CAR JUMPS SIDE TO SIDE WHEN HITTING MINOR BUMPS IN ROAD AND ON HIGHWAY, IT FEELS LIKE CAR DOESN'T HAVE GOOD CONTROL BECAUSE OF THIS. DEALERSHIP AND FORD REP. SAY TIRES ARE NOT COVERED UNDER WARRANTY OF COURSE AND CLAIM NOT TO FIND ANY OTHER PROBLEMS. THEY BLAME IT ON THE DRIVER STYLE. FUNNY THIS HAS NEVER EVER HAPPENED TO ME BEFORE, INCLUDING MY FIRST FOCUS LEMON I HAD FOR 25,000 MILES (THEY REPLACED MY FIRST FOCUS FOR US FOR FUEL PROBLEMS THEY COULDN'T FIX) I KICK MYSELF FOR AGREEING TO EXCHANGE FOR A NEW FOCUS. NEVERTHELESS, IT REALLY SEEMS LIKE AN ENGINEERING/DESIGN FLAW OR SOMETHING ELSE IN THE REAR OF THE VEHICLE THAT IS MAKING THESE TIRES WEAR SO FAST. *JB
Mar 23, 2003
VEHICLE WAS TAKING TO DEALER FOR A RECALL REPAIRS ON WHEEL BEARINGS. UPON RECEIVING VEHICLE BACK THERES WAS A NOISE IN THE REAR. TOOK VEHICLE BACK TO DEALER AND THEY STATED THAT TIRES WERE CUPPING AND WEARING IRREGULARLY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Sep 16, 2002
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
4 complaints
BRAKES HAVE BEEN FAILING FREQUENTLY. AFTER TAKING IT TO BE REPAIRED THE FIRST TIME IN JUNE, I ATTEMPTED TO MAKE A STOP AT A RED LIGHT AND THE CAR WAS NEARLY II THE INTERSECTION BEFORE THE BRAKES WORKED. THE PROBLEM IS REPEATED AND I FEEL AS THOUGH THE CAR IS UNSAFE TO DRIVE IF THE BRAKES CAN NOT BE REPAIRED PROPERLY BY EVEN THE DEALERSHIP. *TR
Nov 25, 2007
I HAVE REPLACED MY ROTORS AND BRAKES 3 TIMES ALREADY AND NOW THEY ARE STARTING TO MAKE THAT SOUND AGAIN WHERE IT STARTS TO DRAG. I JUST REPLACED MY BRAKES IN MAY OF 2004 AND I HAVE ONLY DRIVEN IT 8,000 MILES. I STILL HAVE 4,000 MILES LEFT ON THE WARRANTY. I TOOK IT IN TO BILL PIERRE FORD AND THEY TOLD ME IT WAS NORMAL TO HAVE THIS NIOSE AND THAT THERE IS PLENTY OF BRAKE LEFT. I AM THINKING THAT THEY ARE WANTING ME TO DRIVE IT UNTIL THE WARRANTY IS UP SO I WILL HAVE TO REPLACE THE ROTORS AND BRAKE PADS AND PAY OUT OF MY POCKET INSTEAD OF JUST REPLACEING THEM NOW! I AM VERY IRRITATED NOW CAUSE I CAN NOT GET ANY HELP AND IT IS GOING TO COST ME ANOTHER $600.00 DOLLARS!! I HAVE ALREADY REPLACED THEM 3 TIMES OUT OF MY POCKET . WHAT THE HELL IS GOING ON WITH FORD HOW CAN THEY GET AWAY WITH THIS!*AK
Mar 10, 2005
MY BRAKES FAILED DUE TO LIP AND WARPAGE CREATED ON FRONT ROTORS. BRAKES FAILED WITHIN 10,000 MILES OF NORMAL DRIVING. BRAKES WERE REPLACED AGAIN AND OLD LIPPED ROTORS AVAILABLE. THIS WAS THE THIRD SET ON MY CAR WITH ONLY 50,000 MILES. *NM
Jan 19, 2005
I PURCHASED A NEW FORD FOCUS IN JULY OF 2001. MY WIFE USES THE CAR TO DRIVE ON THE HIGHWAY TO AND FROM WORK. WE HAVE HAD THE CAR FOR 18 MONTHS AND TOOK THE CAR TO THE LAIRD NOLLER DEALERSHIP IN LAWRENCE FOR THE 30,000 CHECK UP WITH 33,000 MILES ON THE CAR. AFTER SPENDING $300 FOR THE CHECK UP, WE WERE TOLD THAT THE BRAKE PADS AND ROTORS NEED TO BE REPLACED. I HAVE SPOKEN WITH TWO MECHANICS AND HAVE BEEN TOLD THAT THE ROTORS SHOULD NOT NEED TO BE REPLACED ON A CAR THAT IS DRIVEN PRIMARILY ON THE HIGHWAY SINCE THERE IS NOT A LOT OF STOP AND GO DRIVING. THERE A DOZENS OF LISTINGS ON THE INTERT AND THE NHTSA WEBSITE OF THE SAME COMPLAINT ON THEIR FORD FOCUS VEHICLES. I WAS TOLD BY THE DEALERSHIP THAT FORD PUTS THIN ROTORS ON THE FOCUS TO BEGIN WITH SO THEY HAVE TO BE REPLACED VERY EARLY. I WAS ALSO LEARNED FROM AN EMPLOYEE AT THE DEALERSHIP THAT THE PERSON THAT PERFORMED THE SERVICE ON OUR FOCUS HAS HAD TROUBLE MEETING HIS QUOTA OF UPSELLING REPAIRS ON CARS THAT COME IN FOR THEIR CHECK UP. AFTER PICKING UP THE CAR, THE ENTIRE DASHBOARD WAS SHAKING AND THE FRONT TIRES WERE MAKING NOISES. WHEN WE BROUGHT THE CAR IN IT WAS FINE , AFTER WE PICKED IT UP IT SOUNDED HORRIBLE. WE CALLED BACK UP TO THE DEALERSHIP AND WERE TOLD TO DRIVE IT FOR A FEW DAYS AND IT SHOULD BE FINE. AFTER WAITING THE TWO DAYS, THE BRAKE PADS BEGAN TO GRIND INTO THE ROTORS AND THE CAR DID NOT DRIVE WELL AT ALL. I HAVE SPOKEN WITH FORD AND WITH THE DEALERSHIP AND THEY HAVE TOLD ME THAT THERE IS NOTHING THEY CAN DO FOR ME AND THAT I AM RESPONSIBLE FOR THE REPAIRS. FORD KNOWS THAT THERE IS A PROBLEM WITH THE ROTARS THEY ARE USING ON THE FOCUS, BUT IS NOT WILLING TO DO ANYTHING ABOUT IT. I AM WORRIED THAT ARE NOT OTHER PROBLEMS WITH THE CAR THAT MAY MAKE IT UNSAFE. I HAVE TWO SMALL CHILDREN AND AM WORRIED ABOUT DRIVING THEM AROUND IN THE CAR. I BELIEVE THAT WITH THE NUMBER OF COMPLAINTS I HAVE SEEN, FORD SHOULD BE TOLD TO INITIATE A RECALL ON THE ROTARS.
Apr 03, 2003
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
4 complaints
TL* - THE CONTACT OWNS A 2001 FORD FOCUS WITH A CURRENT AND FAILURE MILEAGE OF 140,000. THE CONTACT STATED THAT SHE WAS DRIVING 55 MPH ON A HOT DAY AND THE VEHICLE WOULD SPUTTER AND LOSE ACCELERATION , THEN LOST POWER. THE CONTACT STATED THAT THE ENGINE WOULD STALL, BUT THE CAR WOULD STILL BE DRIVING UNTIL THE CONTACT APPLIED THE BRAKES. THE CONTACT HAD THE MECHANIC CHANGED THE SPARK PLUGS, WIRES, AND FUEL FILTER, BUT THE PROBLEM PERSISTED. THE CONTACT CALLED THE MANUFACTURER, AND THEY TOLD HIM TO TAKE IT TO THE FORD DEALER TO GET IT DIAGNOSED. THE MECHANIC STATED THAT IT WAS A FAILURE IN THE FUEL DISTRIBUTION SYSTEM, BUT THE PARTS WERE ON NATIONWIDE BACK ORDER. *AK
Apr 10, 2007
WHILE DRIVING VEHICLE STALLED, AND THE ENGINE CHECK LIGHT ILLUMINATED. VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE MECHANIC DID AN INSPECTION AND FOUND NO PROBLEM. *AK
Feb 12, 2004
PROBLEMS SIMILAR TO EA02-022. STALLS (ENIGINE SHUTS OFF) WHILE DRIVING ON FREEWAY OR AT ANY SPEED. FAILS TO START IN DRIVEWAY OR PARKING LOT, THEN CAR GETS TOWED TO REPAIR SHOP AND CAR WORKS FINE WITH NO PROBLEM FOUND. REPLACED FUEL FILTER WITH NO EFFECT ON PROBLEM. VERIFIED SPARK WORKS AND RELAYS ARE CLOSING WHEN CAR WOULD NOT START. HAPPENS VERY FREQUENTLY. ABOUT ONCE PER WEEK. CAR NOW HAS 58,000 MILES ON IT AND PROBLEM STARTED TO OCCUR AROUND 32,000 MILES. PLEASE FIX THIS IS DANGEROUS!! STALLS OCCUR WITHOUT WARNING. STALLING THIS OFTEN MAKES THIS PROBLEM HIGHER RISK THAN AN OCCASIONAL STALL.*AK
Jun 26, 2003
VEHICLE HAS STALLED TWICE AT 65 MPH. DEALER HAS REPLACED COMPUTER CHIP AND FUEL PUMP. BOTH TIMES CRUISE WAS ON, BUT NOT SET.*AK
Jun 10, 2002
SEATS
4 complaints
THIS COMPLAINT IS BEING WRITTEN TO INFORM NHTSA ABOUT A POTENTIAL FAILURE I BELIEVE THAT MY 2001 FORD FOCUS 4 DOOR HAS LINGERING ABOUT IN IT. THE POTENTIAL FAILURE IS THE BACK SEAT BOTTOM (THE PART YOUR REAR END SITS ON) DOES NOT CATCH ON THE THREE LIP EDGES ATTACHED TO THE CAR BODY. THE METAL BASE OF THE BACK SEAT BOTTOM HAS THREE HOLES, ONE ON EACH SIDE AND ONE IN THE MIDDLE. THEY CORRESPOND TO THE LIP EDGES FOR WHICH THEY DO NOT CATCH ON. I SPOKE WITH THE GENERAL MANAGER AT THE DEALERSHIP REGARDING THE ISSUE AFTER SEVERAL ATTEMPTS TO GET IT FIXED THROUGH THE DEALERSHIP SERVICE DEPARTMENT. THE SERVICE DEPARTMENT TOLD ME THAT NOTHING WAS WRONG WITH THE BACK SEAT ON SEVERAL DIFFERENT OCCASIONS. THE CAR WAS PURCHASED CONTAINING ALL THE CHILD SAFETY FEATURES AVAILABLE. WINDOW LOCKS, DOOR LOCKS, INTERIOR TRUNK RELEASE AND THE SAFETY SEAT LATCH SYSTEM. THE SERVICE DEPARTMENT TOLD ME THAT THE BACK SEAT DOES NOT CATCH ON THE LIP EDGES UNLESS IN AN ACCIDENT, THEN THEY SHOULD SLIDE FORWARD AND CATCH, AND THAT IS ONLY IF SOMEONE IS BUCKLED DOWN TO THE SEAT. WELL, NOW I HAVE AN INFANT DAUGHTER TO TRAVEL AROUND WITH IN MY BACK SEAT. THE GENERAL MANAGER GOT THE SAME ANSWER FROM A FORD CONTACT AS I DID FROM THE SERVICE DEPARTMENT. HOWEVER, SHOULD MY CAR BE HIT FROM BEHIND AND THE BACK SEAT IS EMPTY AND THE QUESTION IS DOES IT CATCH ON THE LIP EDGES OR NOT. I FEAR THAT IT WILL FLY FORWARD SLAMMING THE BACK OF THE DRIVER AND PASSENGER SEATS AND CRUSH OR PUSH ME INTO THE STEERING WHEEL OR THROUGH THE WINDSHIELD. THE MAIN CONCERN I HAVE IS FOR THE SAFETY OF MY CHILD. I BELIEVE THAT THE SEAT SHOULD CATCH ON THE LIP EDGES AT ALL TIMES AND NOT JUST IN AN ACCIDENT. FORD TOLD THE GM THAT THEY HAVE NEVER HAD A REPORT OF IT BEING A PROBLEM NOR DID IT EVER OCCUR IN A CRASH TEST. I TOLD THE GM TO GIVE IT TO ME IN WRITING SHOULD AN ACCIDENT EVER HAPPEN. I DON'T KNOW WHAT TO DO FROM THIS POINT. PLEASE ADVISE IF NECESSARY. *NM
Nov 14, 2005
CONSUMER'S VEHICLE EXPERIENCED THE SAME DEFECT AS MENTIONED IN NHTSA RECALLS 0V418000: VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE. DEALER STATED SORRY THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Jun 16, 2004
THE BACK SEAT HANDLE ON THE PASSENGER SEAT BROKE OFF IN CONSUMERS HAND, CONSUMER STATES THAT THE METAL IS STILL STUCK INSIDE. *SLC
Sep 21, 2002
TESTED MY BRAND NEW FOCUS REAR SEAT RELEASE IN THE TRUNK AND HAD TROUBLE RELEASING THE 60 OF THE 60/40 SEAT. WHEN IT DID RELEASE, I HAD TROUBLE SECURING THE SEAT INTO THE LATCH. THE LATCH DIDN'T SEEM LINED UP. WENT TO THE DEALER, WAITED ON A NEW LATCH. THE LATCH DIDN'T FIX IT SO THEY'RE GOING TO TRY A NEW CABLE.*AK
Nov 01, 2001
AIR BAGS,SEAT BELTS
4 complaints
DRIVER'S SEAT BELT BROKE AND DID NOT SECURE THE CONSUMER. ALSO, THE AIR BAGS DEPLOYED, BREAKING THE WINDSHIELD AFTER CONSUMER'S VEHICLE WAS REAR ENDED. *AK
Mar 18, 2005
WHILE DRIVING AT 72 MPH C ONSUMER LOST CONSCIOUSNESS AND VEHICLE TOOK A NOSE DIVE OFF THE INNER STATE, ROLLING OVER, AND LANDING ON ANOTHER ROAD UP SIDE DOWN. UPON IMPACT AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. DRIVER SUSTAINED 11 STAPLES TO THE BACK OF HEAD, STITCHES AND CUTS TO THE LEFT EYE AND LEFT ARM AND OTHER UPPER, AND LOWER BODILY INJURIES. THE VEHICLE IS TOTALED.*AK
Aug 05, 2004
CONSUMER WAS IN AN AUTOMOBILE ACCIDENT. UPON IMPACT THE PASSENGERS SEATBELT DID NOT LOCK, ALLOWING PASSENGER TO MOVE FORWARD HITTING THE WINDSHIELD, FACE FIRST. THE AIR BAG DEPLOYED AFTER THE INITIAL IMPACT OF THE ACCIDENT. RESULTING IN FACIAL SWELLLING OF THE PASSENGER AND 3 LOOSE TEETH. CONSUMERS AIR BAG OPENED LATER ALSO, BUT THE SEAT BELT LOCKED AND CONSUMER ONLY SUFFERED A BADLY BURNED THUMB. *JG
Jul 26, 2002
VEHICLE WAS INVOLVED IN A MINOR COLLISION IN WHICH DRIVER AND PASSENGER'S AIR BAGS DEPLOYED, AND PASSENGER SUSTAINED MAJOR INJURIES. DEALER HAS BEEN NOTIFIED. *AK CONSUMER ALSO STATED THE SEAT BELTS DID NOT PERFORM PROPERLY. YH
Jun 07, 2002
PARKING BRAKE
4 complaints
PARKING BRAKE LATCH FAILED AT 35000 MILES, PREVENTED DRIVER FROM SECURING VEHICLE. *AK
Jul 02, 2004
WHILE APPLYING THE BRAKE THE VEHICLE HAS A SQUEAKING NOISE COMING FROM THE REAR WHEEL. PLEASE FURNISH ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. PH
Feb 05, 2003
THE CONSUMER STATED THAT THE EMERGENCY BRAKE WILL STAY UP WILL NOT GO DOWN. PLEASE FILL IN ADDITIONAL INFORMATION DEARLER IS AWARE OF THE PROBLEM.
Dec 30, 2002
EMERGENCY BRAKE WILL NOT WORK, BUTTON ON HANDLE STAYS IN, DOES NOT ENGAGE BRAKE. FIRST DEALER SIMPLY POPPED BUTTON OUT. THIS DID NOT REMEDY PROBLEM, IT HAPPENED AGAIN AFTER THAT. CONSUMER HAS APPOINTMENT WITH ANOTHER DEALER AT THIS TIME.*AK
Jul 10, 2001
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
4 complaints
MY 2001 FOCUS ZX3 WILL SPUTTER, LOSE POWER, AND THREATEN TO STALL. THIS OCCURS AT ANY SPEED. IT HAS STALLED AND LEFT ME STRANDED ONCE. WHEN TOWED TO THE DEALERSHIP, NOTHING COULD BE FOUND WRONG WITH IT AND SO I WAS CHARGED NOTHING. IT STARTED UP AGAIN JUST FINE, BUT PERIODICALLY THREATENS TO STALL AGAIN. ALSO, THE PAINT OVER THE DRIVER SIDE REAR WHEEL IS BUBBLING UP AND COMING OFF.
Jan 15, 2004
AT 75 MPH ENGINE LIGHT COME ON, AND THEN VEHICLE STARTED TO STALL. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Jun 12, 2002
THE PROBLEM IS THAT THE CAR ALWAYS SHAKES WHEN ITS IN PARK OR AT A STOP LIGHT AND IT STALLED 2 TIME. HAVE TAKEN IT TO DEALER NUMEROUS TIMES AND STILL CANT FIND THE PROBLEM.
Jun 09, 2002
WHILE DRIVING MY 2001 FOCUS WAGON ON INTERSTATE OFF RAMPS IT STARTS TO STALL AND HESITATE. THE RPMS DROP OUT WITH ABSOLUTLY NO POWER. THIS HAS HAPPENED NUMEROUS TIMES AND IS REALLY SCARY. THE LAST TIME IT HAPPENED WAS YESTERDAY WHILE IWAS MERGING FROM A RAMP AND MY CAR DIED OUT INFRONT OF A SEMI TRYING TO GET ONTO THE RAMP.I PULLED OVER AS FAR AS I COULD TO GET OUT OF HIS WAY HE LOCKED UP HIS BRAKES. I TAKE THIS SAME RAMP ALL THE TIME SINCE ITS ONMY WAY HOME FROM WORK. THIS PROBLEM STARTS IF I LET THE GAS GET BELOW A 1/2 TANK. I BEEN TO THE DEALER AND THEY CAN'T FIND ANYTHING WRONG. I AM BRINGING IT BACK TOMORROW AGAIN TO HAVE THEY FIND THE PROBLEM. I AM AT MY WITS END WITH THIS. I TOLD MY FAMILY ABOUT THE PROBLEM AND SAID IF I GET KILLED IN AN ACCIDENT ON A RAMP IT BECAUSE OF THE PROBLEM OF IT DYING. AND TO GO AFTER FORD FOR THIS. MY FAMILY HAS BEEN IN THE CAR WHEN THIS HAPPENS SO THEY KNOW WHAT I AM TALKING ABOUT. I WENT OVER YOUR OTHER COMPLAINTS ABOUT THIS VEHISCLE/ IT IS UNREAL THE AMOUNT OF PROBLEMS THAT I HAVE IN COMMON WITH THEM, IT WORRYS ME. I WAS GOING TO GIVE THIS CAR TO MY DAUGHTER TO DRIVE SHE 16 BUT NOT NOW. I WANT HER TO COME HOME IN ONE PIECE. I HAVE HAD A WATER NOISE IN THE DASH THEY CANT FIND, STICKING GAS PEDAL NOW FIX FOR NOE AFTER 2 TIMES IN THE SHOP. THE OIL SMELL IN THE CAR. LEAKING OIL I SEE IN IN THE DRIVEWAY BUT CAN'T SEEM TO FIND WHERE ITS COMMING FROM. I WISH I KNEW MORE ABOUT THE LEMON LAW A COUPLE OF MONTHS AGO. IT DOESN'T APPLY TO ME NOW BECAUSE OF MY MILEAGE. I DRIVE ABOUT 100 MILES A DAY. IF YOU HAVE ANY QUESTION PLEASE CONTACT ME. THANK YOU. *AK
Apr 29, 2002
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
KEEPS SHUT OFF N OVER HEATING
Apr 12, 2021
WAS ON MY WAY TO THE VA HOSPITAL 04/04/2018 STARTED CAR, IT WOULD SHAKE VIGOROUSLY. CHECK ENGINE LIGHT AND OIL FUEL LIGHT KEEP COMING ON AND OFF. HAD A COMPLETE TUNE UP. GOING TO THE VA HOSPITAL ON 4/16/2018 START CAR, CHECK ENGINE LIGHT CAME ON AND FUEL LIGHT CAME ON AGAIN. HAD INNER TIRE RODS REPLACED. GOING TO A VA APPT, ON 05/10/2018 START CAR CHECK ENGINE LIGHT CAM ON, CV VALVES REPLACED. 5/30/2018 ON MY WAY AGAIN TO THE VA HOSPITAL, START CAR CHECK ENGINE LIGHT CAME ON AGAIN. PLEASE ADVISE, SINCE IT VERY DIFFICULT TO MISS AND RESCHEDULE APPTS AT THE VA HOSPITAL. THANK YOU.
May 30, 2018
THIS CAR HAS ELECTRICAL ISSUES,THE DASH AND TAG LIGHTS FLICKER,THE CAR HAS BEEN TURNING OFF WHILE I'M DRIVING WITH MY SON IN THE CAR OVER 3 TIMES NOW,ON THE HIGHWAY AND ON MAIN STREET,ITS SO SCARY I'VE HAD PANIC ATTACKS AND GOT A STRESS RASH ON MY FACE. IM SO SCARED THAT I CAN'T DRIVE IT,I'VE HAD THE FUEL PUMP REPLACED,SPARK PLUGS,MOTOR FILTER.I JUST TRY TO KEEP GETTING IT REPAIRED COSTING ME MY BILLS MONEY BEING A SINGLE PARENT. I'M OVERWHELMED AND DON'T KNOW WHAT TO DO.
Jan 22, 2018
ELECTRICAL SYSTEM,ENGINE
3 complaints
KEEPS OVER HEATING. *TR
Jun 15, 2020
TL* THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STARTED TO JERK AND THE CONTACT SMELLED SMOKE. THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED ON THE SIDE OF THE ROAD AND THE IGNITION WAS TURNED TO THE OFF POSITION AS THE CONTACT EXITED THE VEHICLE. THE CONTACT OBSERVED FLAMES UNDER THE HOOD OF THE VEHICLE. THE VEHICLE RESTARTED WITHOUT BEING PROMPTED AND STARTED ROLLING FORWARD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A TOW YARD WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V288000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
May 14, 2015
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Apr 03, 2015
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
3 complaints
2001 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ELECTRICAL SYSTEM FAILURE. *SMD THE CONSUMER STATED THE VEHICLE WAS A LEMON. OVER THE PAST 2 YEARS ALONE, HE HAS SPENT $2,000 IN NON-ROUTINE REPAIRS. EVERY TIME THERE WAS AN ISSUE, THE VEHICLE WAS TAKEN TO THE REPAIR SHOP FOR THE PROBLEM, BUT WAS NEVER FULLY FIXED. ON ONE OCCASION, THE VEHICLE STARTED SMOKING AND THE WIRING CAUGHT ON FIRE.. THE CONSUMER WAS INFORMED, THE VEHICLE NEEDED ALL NEW WIRING, AFTER THE DASH LIGHTS AND TAIL LIGHTS WENT OUT 3 TIMES. ALSO, THE CRUISE CONTROL AND ALL THE LIGHTS INSIDE THE VEHICLE STOPPED WORKING. *JB
Apr 07, 2014
WHEN ATTEMPTING TO BRAKE, THE CONSUMER DOWN SHIFTED AND THE SAFETY IGNITION SWITCH MALFUNCTIONED AND WAS CAUGHT UNDER THE CLUTCH, CAUSING THE RELAY TO SLOW DOWN. THE CONSUMER PULLED THE EMERGENCY BRAKE TO STOP THE LURCHING, BUT IT WAS TOO LATE AND THE CONSUMER SCRAPED ANOTHER VEHICLE IN A PARKING LOT. *AK *SC
Nov 30, 2004
WHILE DRIVING AT 60 MPH USING THE CRUISE CONTROL, ALL OF A SUDDEN VEHICLE LOST POWER AND STALLED OUT WITH ALL LIGHTS IN INSTRUMENT PANEL COMING ON. CONTACTED DEALER ,AND THE DEALER COULD NOT FIND THE PROBLEM. *JG *AK
Apr 09, 2002
SUSPENSION,STRUCTURE
3 complaints
HEARD CLUNKING NOISE-REAR SUBFRAME IS COMPLETELY ROTTED AND BROKEN ON BOTH SIDES. *TR
Nov 20, 2012
ON MAY 9, 2011 MY CAR WENT FOR EMERGENCY REPAIRS TO BILL WILCOX'S CHARLON FORD AGENCY OF RIDGECREST, CA. AFTER $1725 REPAIRS, I EXPERIENCED A REDUCTION IN MILEAGE, DROPPING FROM 30-31MPG TO 25-26 MPG, A 17 TO 18 % DROP. THAT BEGAN IMMEDIATELY, WITH THE INITIAL PURCHASE OF GAS - IN VISALIA; AND, IT WAS LATER CONFIRMED WAS CAUSED BY THE IMPROPER USE OF A TORCH ON A SUSPENSION CROSS MEMBER. THE CAR WAS TAKEN TO ROB HOLBROOK'S AUTO CREW IN CLEARFIELD, UTAH, CHECKED FOR UNDERCARRIAGE DAMAGE AND EVIDENCE THAT CHARLON FORD'S REPAIRS CAUSED THE PROBLEMS. HE IS A LICENSED SAFETY INSPECTOR FOR THE STATE OF UTAH. WIDESPREAD DAMAGE TO THAT MAIN CROSS MEMBER, WHERE THE ATTACHMENT FOR THE REAR MOTOR MOUNT IS AFFIXED TO THAT PORTION OF THE SUB FRAME, WAS CONFIRMED. THE SUB FRAME WAS QUITE DISTORTED, BOWED IN AND OUT, AND EXHIBITED EVIDENCE THAT THE MOUNT HAD BEEN REMOVED BY USE OF A TORCH SO THE REAR DOG BONE MOTOR MOUNT COULD BE REPLACED. DEFORMATION OF THAT CROSS MEMBER AND RESULTANT CHANGES TO THE SUSPENSION WERE THE REASONS FOR LOW MPG AND TIRE WEAR BECAUSE OF IMPROPER CAMBER. BILL WILCOX, STATED TO CALIFORNIA BAR THAT TOE-IN WAS ONLY ADJUSTED WHILE THE CAMBER WAS OVERLOOKED OR COULD NOT BE ADJUSTED. BUT, THE USE OF A TORCH TO THIS UNIT IS NOT CALLED FOR - UNLESS IT IS TO REPLACE THAT UNIT. LEAVING THE SUSPENSION CROSS MEMBER IN THAT CONDITION, LEADS TO A STRESS POINT THAT COULD LEAD TO CRACKING AND TEARING, AND COULD PREMATURELY CAUSE RUSTING WHICH WEAKEN THOSE ATTACHMENTS TO THE SUSPENSION. IF REPAIRS ARE MADE IT IS IMPERATIVE THAT IT AND SURROUNDING STRUCTURES BE RETURNED TO PROPER DIMENSIONS. BUT PROBLEMS ARISE WHEN IMPROPER HEAT AFFECTS STRENGTH AND CREATES PERMANENT SOFTNESS AND INCREASING BRITTLENESS. THE CROSS MEMBER HAD TO BE REPLACED AND A NEW ALIGNMENT PERFORMED - AT A COST OF $851.74. *TR
Nov 25, 2011
2001 FOCUS 112K MI. BOUGHT FROM LOCAL FORD DEALER, 1 YR OLD W, 21K ON IT. A RECENT INSPECTION BY MY OWN MECHANIC TELLS ME THAT THE REAR SUB FRAME IS ROTTED AND IT IS DANGEROUS TO DRIVE IT. ESPECIALLY AT HIGHWAY SPEEDS. THE LOCAL DEALER LAUGHED WHEN I INQUIRED ABOUT A NINE YEAR OLD CAR W/ RUSTED FRAME. *TR
May 15, 2010
FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER
3 complaints
INITIALLY THE PROBLEM SEEMED TO BE HESITATION IN THE TRANSMISSION AT HIGH SPEED ON THE HIGHWAY. HOWEVER, IT GRADUALLY WORSENED AND RESULTED IN SURGING AND LOSS OF POWER. THE THROTTLE BECAUSE TOTALLY UNRESPONSIVE AND I HAD TO COAST TO A STOP ON THE SIDE OF A BUSY HIGHWAY. THE CAR IS IN THE SHOP PRESENTLY. GIVEN THE AMOUNT OF DATA OUT THERE TO SHOW THIS IS A COMMON DEFECT FOR THE 2001 FOCUS, I EXPECT FORD TO COVER THE REPAIR. *TR
Aug 06, 2007
CAR WOULD LOSE POWER, BUCK AND SURGE, STALL ON HIGHWAY AND SIDE STREETS. WHEN TAKEN TO DEALERSHIP, TECH COULDN'T GIVE EXPLANATION FOR WHAT PARTICLES WERE THAT CLOGGED FUEL PUMP. CHARGED FOR OVER $900. TECH SAID WARRANTY DIDN'T COVER VANDALISM. HOWEVER, MY INSURANCE COMPANY RULED OUT VANDALISM UPON INVESTIGATION TO THE PARTS AND FUEL SAMPLE. BOTTOM LINE, I HAD TO PAY $900 FOR SOMETING THAT AT THE TIME WASN'T RULED A "MODEL" PROBLEM. NOW I THINK I SHOULD BE REIMBURSED. FUEL PUMP HAD TO BE REPLACED, LINES FLUSHED, AND "CONTAMINATED" FUEL TO BE EXPOSED OF. *AK
Jan 05, 2004
2001 AND UP FORD FOCUS FUEL PUMP & GAS TANK RECALL REQUEST. THE FUEL TANK IS MADE FROM A MATERIAL THAT FREQUENTLY FLAKES OFF AND CLOGS THE FUEL PUMP VERY OFTEN. I HAVE HAD 3 FUEL PUMPS REPLACED ALREADY, AND MY CAR HAS LESS THAN 21,000 MILES. DUE TO THE INFERIOR DESIGN OF THE TANK AND FUEL PUMP, THE PUMP CLOGS TOO EASILY, THEN BURNS OUT LEAVING THE CAR STRANDED. THE DESIGN OF THE PUMP HAS A FINE MESH SCREEN BEFORE THE LARGER SCREEN SO THE LARGE MESH SCREEN IS SIMPLY USELESS! THE SMALL SCREEN CLOGS UP FROM LARGE FLAKES THAT WOULD HAVE BEEN CAUGHT BY THE LARGE SCREEN IF THE PUMP HAD NOT BEEN DESIGNED BY RETARDS.*AK
Jun 05, 2003
SERVICE BRAKES, HYDRAULIC,TIRES
3 complaints
WHILE DRIVING 75 MPH VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BRAKES AND TIRES NEEDED TO BE REPLACED, AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED. *AK
Jan 04, 2005
THE VEHICLES BRAKES SQUEAKED FREQUENTLY. THE DEALER STATED THAT THE FRONT PADS NEEDED TO BE REPLACED AT 37000 MILES. THE CONSUMER STATED IT IS TO EARLY TO CHANGE PADS. BOTH TIRES ALSO NEED TO BE REPLACED. *NLM
Oct 03, 2003
I HAVE REPORTED NUMEROUS PROBLEMS TO YOU WITH THIS LEMON. THE DEALER WAS TOLD WHEN THE CAR HAD 5000 MILES, THAT THERE WAS A BRAKE PROBLEM. SEVERAL EXPERTS HAVE NOTED THAT THERE WAS A FAULTY CALIPER CAUSIING THE BRAKES TO FAIL AND THE TIRES TO CONTINUALLY BLOW OUT, RESULTING IN NUMEROUS ROADSIDE EMERGENCIES. THE DEALER HAS REUSED TO EITHER REPAIR, OR REPLACE THE CAR FROM THE BEGINNING STATING THEY WILL NOT LOSE MONEY AND THAT THE SAME THING HAS NOT OCCURRED OFTEN ENOUGH. THE CAR IS INOPERABLE SINCE THE DEFECTIVE CALIPER, THE ROTORS, AND THE SHOES ARE ALL SEVERELY WORN. THE REPAIR SHOPS STATE THAT THE CAR IS TOO NEW TO GET THE PARTS AND THAT ONLY FORDD CAN GET THE PARTS. THEY WANT ME TO PAY $200 MINIMUM FOR EACH ITEM OF AT LEAST FOUR, SAYING THEY WILL HAVE NOTHING TO DO WITH IT. THIS IS WHAT THEY HAVE BEEN STATING SINCE MY COMPLAINTS BEGAN. I HAVE REPORTED THESE FACTS TO YOU BEFORE, NUMEROUS TIMES, AS WELL AS BY TELEPHONE. I HAVE GOTTEN NO RESULTS. I AM DISABLED AND HAVE SPENT THE LAST WEEK HOME ALONE WITHOUT THE ABILITY TO GET MY MEDICAL CARE, AND OTHER NEEDS. THIS CANNOT GO ON.*AK
Jun 06, 2002
ENGINE AND ENGINE COOLING,POWER TRAIN
3 complaints
WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED. CONSUMER TOOK VEHICLE TO DEALER, AND MECHANIC DETERMINED THAT ENGINE AND TRANSMISSION FAILED. *AK
Feb 13, 2004
WHILE DRIVING VEHICLE STALLED , RESULTING IN LOSS OF BRAKE AND STEERING FUNCTIONS. AS A RESULT, CONSUMER COLLIDED WITH A TRUCK. PH
Feb 06, 2003
SERVERE BUCKING/JOLTING A STEADY SPEEDS, WHEN A/C IS TURNED ON, WHEN SLOWING DOWN, WHEN STOPPING, AND WHEN SHIFTING GEARS. RADIO TURNS OFF BY ITSELF, GETS LOUD BY ITSELF, AND SOMETIMES, YOU CAN'T TURN IT OFF. POPPING NOISES WHEN PUTTING INTO GEAR.GRINDING NOISES AND KNOCKING NOISES WHEN DRIVING. CAR VIBRATE UNCONTROLABLY AT TIMES. WHEN INCREASING SPEEDS, CAR WANTS TO STALL OUT AND NOT SHIFT GEARS. ALMOST LOST CONTROL SERVAL TIMES BECAUSE OF JOLTING PROBLEM. FORD DOESN'T CARE, DOESN'T WANT TO FIX AND HAS REFUSED TO CONTACT US AFTER 2 CERTIFIED LETTERS WERE SENT.
Jun 25, 2002
ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
3 complaints
I BOUGHT A 2001 FORD FOCUS. THE THROTTLE WAS STICKING AND WAS HARD TO TAKE OFF AND THEN IT WOULD LURCH FORWARD ALL OF A SUDDEN. I TOOK IT TO THE DEALER AND THEY OILED THE CABLE AND IT WORKED FOR A FEW HOURS AND GOT STIFF AGAIN. I TOOK IT TO ANOTHER DEALER AND THEY REPLACED THE THROTTLE BODY. THAT PROBLEM WAS FIXED. NOW WHEN I DRIVE IT THE CHECK ENGINE LIGHT COMES ON AND THEN IT DIES. I HAD TO HAVE IT TOWED BACK TO THE DEALER. I FEEL THIS CAR IS NOT SAFE. *NLM
Mar 17, 2003
NAR 03/05/2003 THE VEHICLE ENGINE SPED OUT OF CONTROL BY ITSELF WITH A HUGH BURST OF SPEED, AND THE CAR RAN INTO THE SHRUBBERY AT THE EDGE OF THE PARKING LOT. *CB
Mar 05, 2003
WHILE DRIVING 70 MPH GAS PEDAL FELL TO FLOOR. CONSUMER HAD NO CONTROL OVER ACCELERATOR, THERE WAS A SOUND LIKE AN EXPLOSION IN GAS LINE. DEALER STATED EGR VALVE NEEDED REPLACEMENT. ALSO, NUMEROUS TIMES BEFORE WHEN DRIVING BETWEEN 30 - 40 MPH ENGINE SOUNDED LIKE IT WAS ACCELERATING, BUT SPEED STAYED THE SAME. TO DEALER 5 TIMES, COULD NOT REMEDY PROBLEM. *AK
Mar 21, 2001
SUSPENSION,WHEELS
2 complaints
The contact owns a 2001 Ford Focus. The contact stated that while driving her vehicle at approximately 35 MPH, the ball joint snapped on the vehicle's passengers side. The contact stated there were no warning lights illuminated nor any indication of a failure prior to the ball joint snapping. The contact stated that when the failure happened to her vehicle it caused her to crash into a ditch. The contact stated that no injuries were sustained and the vehicle was towed to the residence where it remains currently. The contact stated that she did contact the dealer as well as the manufacturer who advised her to contact NHTSA. The failure mileage was 190,000.
Dec 21, 2021
WHILE DRIVING AT 65, THE LEFT REAR WHEEL CAME OFF. THE CONSUMER PULLED OFF THE ROAD. THE VEHICLE SUSTAINED SOME DAMAGE. THE VEHICLE WAS TOWED. THE DEALER STATED THE WHEEL BEARINGS WERE DEFECTIVE. *JB
Apr 22, 2005
SERVICE BRAKES
2 complaints
BRAKES REPLACED AT 48,763 MILES WE ARE NOW AT 77,000. FOR THE LAST 2-3,000 MILES IF FEELS LIKE AIR IN THE LINE WHEN YOU STEP ON THE BRAKE PEDDLE IT DOES NOT IMMEDIATELY ENGAGE, THERE IS A GAP BEFORE THE BRAKES ENGAGE & THE GAP IS GROWING A POTENTIAL SAFETY ISSUE. THERE IS NO NOISE ASSOCIATED WITH THE BRAKE ACTIONS. *TR
Jan 09, 2015
BEFORE I FINALIZED THE PURCHASE OF THE CAR, IT WAS EXAMINED THOROUGHLY BY A MECHANIC. THE 2001 FORD FOCUS' TITLE WAS TRANSFERRED TO ME A WEEK AND A HALF PRIOR TO THE ACCIDENT. ON THE DAY OF THE CRASH, IT WAS A MISTY DAY AND THERE WAS A FAIR AMOUNT OF TRAFFIC. I SLOWED DOWN WHEN I SAW AN ACCIDENT ON THE SIDE OF THE ROAD. WHILE IN THE PROCESS OF COMING TO A STOP, THE BRAKES FAILED AND I CRASHED INTO THE CAR IN FRONT OF ME THAT HAD COME TO A SUDDEN STOP. THERE WOULD HAVE BEEN ENOUGH SPACE FOR ME TO STOP SAFELY, BUT I SLID. THE AIRBAGS DEPLOYED WHEN THE COLLISION OCCURRED, WHICH SMASHED THE WINDSHIELD. SHORTLY AFTERWARD, THE PERSON FROM WHOM I PURCHASED THE VEHICLE HAD MENTIONED SHE HADN'T LIKED THE PERFORMANCE OF THE BRAKES, EVEN WHEN THE CAR WAS NEW. *TR
May 15, 2013
POWER TRAIN,ENGINE
2 complaints
SATURDAY MAY 04/2013 MY CAR KILLED OVER 30 TIMES DRIVING ABOUT 5 MILES. THIS HAPPENED LAST YEAR DOING 60MPH ON THE FREEWAY. IT IS IMPOSSIBLE TO RESTART A MANUAL TRANSMISSION AT THIS SPEED. IN THIS CASE, I DROVE INTO THE SERVICE DEPARTMENT OF FORD OF BELLEVUE AND IT CONTINUED TO KILL WHILE THERE TRYING TO MOVE IT. THE SERVICE PERSON BLEW ME OFF WOULDN'T EVEN TAKE THE TIME CHECK IT OUT OR EVEN LISTEN. AS I WAS DRIVING OUT IT KILLED TOO MANY TIMES TO COUNT. THE SALES MANAGER SAID TO BRING IT IN MONDAY. SUNDAY IT STOPPED KILLING. WHEN I BROUGHT IT IN MONDAY, I ASKED FOR THE SERVICE MANAGER, THE SERVICE EMPLOYEE WENT TO FIND HIM & IT TOOK ABOUT 10 MINUTES, THAT WAS CURIOS AS THE PLACE WAS DESERTED. WHEN THE SERVICE MANAGER ARRIVED, HE REFUSED TO DISCUSS THE MATTER ONLY SAYING WE WERE BUSY. I HAD CONTACTED FORD AS WELL AS THE FRANCHISE HOLDER AUTO NATIONS PREVIOUSLY BUT NOTHING WAS DONE. LAST WEEK I SENT A LETTER TO THE CHIEF ENGINEER AT FORD BUT I SUSPECT NOTHING WILL BE DONE AT THAT LEVEL AGAIN. IN MY RESEARCH I FOUND THE FOLLOWING INFORMATION TODAY THAT WAS POSTED BY ANOTHER INDIVIDUAL " THE VEHICLE IS STALLING AT UNPREDICTABLE TIMES DUE TO FUEL DELIVERY SYSTEM/FUEL PUMP. I AM A ASE CERTIFIED MECHANIC. I TALKED TO FORD, THEN I CALLED THE LOCAL DEALER. THEY TOLD ME, AS THEY HAVE IN THE PAST IT'S A FUEL PUMP ISSUE..." THERE IS MORE TO THIS POSTING BUT THE BOTTOM LINE FORD KNEW OF THIS PROBLEM ALL ALONG AND CHOSE TO IGNORE IT. THIS IS AN ACCIDENT WAITING TO HAPPEN & IT COULD BE A KILLER. *TR
May 07, 2013
I WAS STOPPED AT A RED LIGHT, WHEN THE LIGHT TURNED GREEN AND I ENGAGED THE GAS PEDAL THE CAR BEGAN TO CLANK AND JERK LOUDLY AND VIOLENTLY. I DROVE' THE CAR ABOUT TWO FEET BEFORE THE STEERING SEIZED UP, THE CAR COULD NOT BE PUT INTO NEUTRAL, DIED COMPLETELY, AND HAD TO BE PUSHED TO THE SIDE OF THE ROAD. ONE OF THE PISTONS, CYLINDER # 1, WAS EXTENSIVELY DAMAGED, DUE TO THE VALVE SEAT FAILURE WHICH SHATTERED THE PISTON, BROKE OFF PIECES OF THE PISTON SKIRT, AND BENT THE CONNECTING ROD. NO DAMAGE WAS DONE TO THE CYLINDER WALL, BUT PIECES OF THE PISTON SKIRT WERE FOUND IN THE OIL PAN, AND PIECES OF THE PISTON CROWN WERE FOUND IN THE BOTTOM OF INTAKE MANIFOLD. VALVE SEAT BREAKAGE IN THE OLDER MODEL FOCUS, IS SO COMMON THAT AERA ENGINE REBUILDERS ASSOCIATION ISSUED TWO BULLETINS (TB 1725 & TB 1939) TO ALERT THE INDUSTRY TO THIS ISSUE. THESE BULLETINS STATE THAT THE 'INTAKE VALVE SEATS ARE MADE OF A POWDERED METAL THAT SHATTERS EASILY'. ON OCTOBER 29, 2012, AFTER THE VEHICLE HAD BEEN REPAIRED, I PHONED FORD TO REQUEST A REFUND FOR THE COST OF THE PARTS AND WAS INFORMED, THAT SINCE THERE WAS NO RECALL NO REFUND COULD BE ISSUED. THE VALVE SEATS HAVE SUBSEQUENTLY BEEN MODIFIED FROM THE FAULTY POWDERED METAL TYPE, THIS SHOWS THAT FORD IS AND WAS AWARE OF THIS ISSUE. INTERNET ENTRIES THAT OUTLINE THIS PROBLEM ON THE 2001 MODEL CAN BE FOUND AT NUMEROUS WEBSITES, INCLUDING: HTTP://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2001/. *TR
Dec 17, 2012
VISIBILITY/WIPER
2 complaints
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT HE ATTEMPTED TO OPEN THE REAR PASSENGER SIDE WINDOW HOWEVER, THE WINDOW OPENED AND FELL INTO THE DOOR PANEL INDEPENDENTLY. THE CONTACT STATED THAT HE ATTEMPTED TO CLOSE THE WINDOW BUT IT WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE WINDOW MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 116,000.
Nov 28, 2012
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE AND REAR PASSENGER SIDE WINDOW REGULATOR MOTORS FAILED. SEVERAL MONTHS LATER, THE FRONT PASSENGER SIDE WINDOW REGULATOR MOTOR FAILED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS 115,000.
May 25, 2012
STRUCTURE,LATCHES/LOCKS/LINKAGES
2 complaints
REAR DOOR WILL NOT STAY LATCHED AND SWINGS WIDE OPEN. *TR
Aug 25, 2012
THE LATCHES ON THREE OF THE DOORS EITHER DO NOT LATCH WHICH MAKES THE DOOR FLY OPEN OR IT LATCHES AND DOESN'T OPEN, AFTER INSPECTION THE LATCHES ARE SO CORRODED WITH RUST THAT THEY DO NOT WORK AT ALL. BEFORE I REALIZED THAT THE DOOR WASN'T LATCHING I HAD A PROPANE TANK FOR A GRILL IN THE BACK SEAT WHEN I MADE A RIGHT HAND TURN AND IT HIT THE DOOR AND THE DOOR FLEW OPEN AND THE TANK WENT FLYING DOWN THE STREET AND ALMOST HIT A PEDESTRIAN. THERE HAVE BEEN RECALLS ON THIS BUT MY VIN # ISN'T ON THE RECALL BUT SHOULD BE! I WAS QUOTED OVER $800 TO FIX THE DOORS. THIS IS A SAFETY ISSUE AND I SHOULDN'T HAVE TO PAY FOR IT. *TR
Aug 10, 2011
FUEL SYSTEM, GASOLINE,EQUIPMENT
2 complaints
I AM THE ORIGINAL OWNER OF A 2001 FORD FOCUS PURCHASED IN MOORESVILLE NC THE VIN IS #[XXX]. THE FUEL PUMP HAD TO BE REPLACED. THE PUMP IS THE SAME ONE DESCRIBED IN THE FORD EXTENDED COVERAGE PROGRAM03N01 DATED 2003 AND SUPPLEMENTS 1 & 2 DATED JANUARY 2004. FORD SAID MY WAS NOT COVERED UNDER THE PROGRAM BECAUSE IT WAS BUILT IN AUG. 2001 AFTER JUNE 13, 2001 CUT OFF. THE CAR WAS BUILT IN THE WAYNE ASSEMBLY PLANT, THE LOCATION OF THE FUEL PUMPS THAT FAIL. AFTER MORE SEARCH ON THE INTERNET , MY HUSBAND FOUND A TECHNICAL SERVICE BULLETIN ARTICLE #04-5-6 DESCRIBING THE PROCEDURE FOR INSTALLING A NEW DESIGN FUEL DELIVERY MODULE IN THE 2001-2002 FORD FOCUS. UNDER THE ISSUE IT STATES: THERE IS A NEW DESIGN FUELED DELIVERY MODULE AVAILABLE FOR SERVICE ON 2000-2002 FOCUS BUILT BEFORE 12/31/2001 AT WAYNE ASSEMBLY PLANT AND BUILT BEFORE 2/13/2001 AT HERMOSILLO PLANT. THE FORD MOTOR COMPANY SAID THAT MY DOES NOT QUALIFY FOR THE EXTENDED COVERAGE PROGRAM AS IT WAS BUILT IN AUG. 2001. WE THINK THAT BECAUSE THE CAR THIS THE PUMP DESCRIBED IN THE BULLETIN, WAS BUILT AT THE WAYNE ASSEMBLY PLANT WITHIN 2 MOS. OF THE JUNE 13, 2001 THAT FORD COULD HAVE COVE THE REPAIR BUT THE COMPANY WILL NOT. THIS IS AN $800 REPAIR. THE STEERING COLUMN LOCKING KEY CYLINDER IS ALSO IN NEED OF REPLACEMENT AGAIN. I NEED TO TURN THE KEY MANUALLY BACK TO A NEUTRAL POSITION FOR THE ENGINE TO RUN AFTER STARTING THE CAR. THIS IS THE THIRD LOCKING CYLINDER THAT I HAVE HAD INSTALLED IN MY CAR. I THINK FOUR CYLINDER IS A LITTLE MUCH FOR A 9 YEAR OLD CAR! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Dec 29, 2010
2001 FORD FOCUS HAS FAILED TWICE DURING LONG TRIPS. VEHICLE STUTTERS, STRUGGLES AND WILL MAINTAIN A SPEED OF ONLY 35-40 MPH DURING THESE EPISODES. STOPPING, RESTARTING WILL RESET AND ALLOW ANOTHER 5-10 MILES OF PROPER OPERATION AND THEN IN HAPPENS AGAIN. DURING BOTH INSTANCES IT WAS HOT AND HUMID. WAS ABLE TO CONTINUE TRIP BOTH TIMES, BUT THIS IS A SCARY SITUATION ON THE INTERSTATE!!!!! SUSPECTING FUEL CONTROL MODULE, BUT EVERYTHING TESTS FINE AT THE SHOP AND UNABLE TO RECREATE SYMPTOMS FOR MECHANIC. ONLINE FORD DATABASE SAYS THIS VEHICLE IS NOT INCLUDED ON THE RECALL FOR FUEL SYSTEM MALFUNCTION, BUT THE SYSMPTOMS ARE EXACTLY AS DESCRIBED IN THE COMPLAINT.
Jul 05, 2010
VISIBILITY,AIR BAGS
2 complaints
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 16 MPH THE AIR BAG DEPLOYED. AS A CONSEQUENCE, THE GLASS FROM THE WINDOW SHATTERED ON THE OCCUPANTS IN THE FRONT SEAT; WHICH CAUSED MINOR INJURIES. THE VEHICLE WAS IN THE PROCESS OF BEING INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 116,000.
Sep 30, 2009
CONSUMER INVOLVED IN A FRONTAL COLLISION AT 10 MPH. BOTH THE DRIVER AND PASSENGER AIR BAGS DEPLOYED. THE PASSENGER BAG SHATTERED THE WINDSHIELD CAUSING GLASS TO "FLY" AROUND VEHICLE CAUSING INJURIES. *MR
Oct 08, 2002
STEERING,ENGINE AND ENGINE COOLING
2 complaints
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE BEGAN TO IDLE EXCESSIVELY HIGH. ON A SEPARATE OCCASION, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER STEERING. THE DRIVER EXPERIENCED EXTREME DIFFICULTY STEERING THE VEHICLE AND HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WANTED TO CHARGE THE CONTACT FOR A DIAGNOSTIC; HOWEVER, THE CONTACT REFUSED DUE TO THE COST. THE TECHNICIAN REFUSED TO REPAIR THE VEHICLE UNLESS THE AFTERMARKET PARTS WERE REPLACED BY THE MANUFACTURER. THE PARTS CONSISTED OF THE PCV VALVE AND FUEL FILTER. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER CONDUCTED A CAMPAIGN (03V-482) TO ADDRESS THE STALLING IN THE VEHICLES. THE CONTACT EXPERIENCED THE IDENTICAL FAILURES MENTIONED IN THE CAMPAIGN, BUT THE VIN WAS EXCLUDED. THE FAILURE MILEAGE WAS 118,000 AND CURRENT MILEAGE WAS 119,000.
May 28, 2009
AFTER THE VEHICLE HAS BEEN DRIVEN FOR A WHILE AND THEN PARKED FOR LESS THAN 15 MINUTES, THE VEHICLE WILL NOT RESTART. SOMETIMES THE VEHICLE WILL STALL OUT AND LOSE ALL POWER STEERING. THE OWNER HAS CONTACTED THE DEALERSHIP. *MR *SCC
Sep 26, 2002
SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
2 complaints
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH AND APPROACHING A TRAFFIC LIGHT, THE BATTERY LIGHT ILLUMINATED. THE CONTACT NOTICED SMOKE COMING FROM THE HOOD AND THEN FLAMES APPEARED. SHE STOPPED AND EXITED THE VEHICLE WHEN IT BECAME COMPLETELY ENGULFED IN FLAMES. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND A REPORT WAS FILED. THE VIN, ENGINE SIZE, AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 52,899. UPDATED 04/11/08 *BF THE DEALER STATED CONSUMER HAD VEHICLE IN A PINCH BOLT TORQUED AND A ZETEC ENGINE CABLE ROUTING. THE DEALER ALSO REPLACED BOTH FRONT COIL SPRINGS. UPDATED 04/11/08 *TR
Mar 24, 2008
3 MAJOR COMPLAINTS FOR 2001 FORD FOCUS ZTS 1.) FRONT SUSPENSION NEEDS A RIGHT ARM REPLACEMENT 2.) ENGINE LIGHT TURNED ON AND WAS TURNED OFF WHEN BROUGHT TO FORD DEALER SHOP. 3.) ON A SEPARATE OCCASION, CAR STALLED WHILE DRIVING. *AK
Sep 02, 2003
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
I HAD TAKEN MY GRAND-DAUGHTER TO THE DENTIST AND WHEN WE CAME OUT THE KEY IGNITION WOULD NOT TURN AND THE STEERING WHEEL WAS LOCKED UP. I SPENT THE MOST OF THE MORNING TRYING TO GET IT TO TURN ONE MORE TIME SO THAT I COULD TAKE IT TO FORD TOWN TO GET IT FIXED. I KNEW WHAT HAD HAPPENED BECAUSE MY DAUGHTER HAS A 2004 FORD FOCUS AND HERS HAD JUST LOCKED UP ABOUT A MONTH BEFORE AND SHE NEVER DID GET IT TO TURN OVER, SHE HAD TO HAVE HER CAR TOWED AND THE IGNITION CYLINDER DRILLED OUT, FINALLY WE WERE ABLE TO GET IT TO TURN OVER ONE MORE TIME AND THE MAN AT FORD TOWN TOLD ME TO LEAVE THE KEY IN THE IGNITION AND THE NEXT DAY THEY WOULD TRY AND WORK MY CAR IN TO HAVE IT FIXED. I TOOK IT TO FORD TOWN THE NEXT DAY AND THEY FIXED IT AND IT COST ME $184.37. *NM
Oct 01, 2006
SEAT BELT WOULD NOT STAY LOCKED. IGNITION KEY WOULD ONLY GO PART WAY INTO IGNITION, COULD NOT START VEHICLE. HAD VEHICLE TOWED TO DEALER. DT
Dec 02, 2002
FUEL SYSTEM, GASOLINE,POWER TRAIN
2 complaints
WHEN ACCELERATING IN VARIOUS INCLINES OR DECLINE MY CAR CHOKES AND HESITATES AS IF IT HAS WATER IN THE GAS LINE OR THE FUEL FILTER IS CLOGGED. IT STARTS TO JERK AND SPUTTER AND REFUSES TO ACCELERATE IF I PUSH ON THE PEDAL INSTEAD IT CHOKES OUT. EITHER THE CAR DIES RIGHT THERE OR I MANAGE TO PULL IT OVER AND LET IT DIE ON ITS OWN AS SOON AS I COME TO A STOP. TROUBLE RESTARTING THE CAR AS IF TO MUCH AIR INTAKE TO CHOKE IT OUT. FINALLY IT STARTS AND IT RUNS AFTER BLOWING THE LINES BEFORE PUTTING IT INTO DRIVE IT'S GOOD FRO MAYBE ANOTHER 10 15 MILES AND THE AGAIN IT STARTS PUTTERING AND WANTED TO DIE NO CHOICE BUT TO LET IT DIE TO RESTART. CAR HAS BEEN IN THE SHOP NUMEROUS TIMES HAVE HAD A COLLAPSED FUEL LINE AND HAS BEEN REPLACE BUT STILL THE PROBLEM PERSISTS AGAIN WHEN IT'S IN THE SHOP IT DOES NOT HAPPEN AND YET THEY DO NOT DRIVE IT AT THE TIME ITS NORMALLY DRIVEN OR AT THE EXTREMES OF THE TRAFFIC WHILE IT HAPPENS SO AS TO SEE WHAT IT DOES. A BEST EXPLANATION YOU CAN FIND FROM A MECHANIC IS NO PROBLEM SEEABLE. AND YET THERE IS ONE FROM US THE PURCHASER. *JB
Sep 27, 2005
CONSUMER RECEIVED A LETTER CONCERNING FUEL PUMP FILTERS. *PH ON SEVERAL OCCASIONS THE TRANSMISSION FAILED LEAVING THE CONSUMER STRANDED. THE DEALERSHIP REPLACED THE PART BUT THE TRANSMISSION FAILED AGAIN. *TT *JB
Jan 27, 2004
STEERING,EQUIPMENT
2 complaints
MY STEERING COLUMN LOCKS UP AND WILL NOT ALLOW ME TO TURN THE CAR ON. I DROVE MY CAR TO WORK NO PROBLEM WHEN I CAME OUT I COULD NOT GET THE KEY TO TURN IN THE IGNITION. THE STEERING WHEEL IS LOCKED AND WILL NOT MOVE THEREBY NOT ALLOWING ME TO TRUN THE CAR ON
Jun 05, 2005
I WALKED TO MY CAR ONE EVENING AFTER CATCHING UP WITH SOME FRIENDS. WHEN I WENT TO START THE CAR I COULD NOT TURN THE KEY TO START THE IGNITION. THE ENITRE STEERING COLUMN LOCKED UP INCLUDING THE BRAKES. NOT ONLY DID I HAD TO HAVE MY CAR TOWED TO THE NEAREST FORD DEALERSHIP, BUT IT WAS NOT COVERED UNDER MY WARRANTY. THE DEALERSHIP REPLACED MY "IGNITION LOCK". WHEN I WENT TO PAY FOR THE WORK, THE CASHIER SAID THAT THEY HAVE TO REPLACE AT LEAST ONE "IGNITION LOCK" A DAY AT THE DEALERSHIP. NOW MY RADIO HAS BEEN SHORTING OUT. I CALLED THE DEALERSHIP THAT WORKED ON MY CAR AND THEY SAID THAT THERE IS NO CORRELATION BETWEEN THE TWO PROBLEMS. *AK
Jan 07, 2005
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,TIRES
2 complaints
2001 FORD FOCUS IGNITION CYLINDER BROKE, PROBLEMS WITH THE TIRE EQUIPMENT, ENGINE LIGHT ILLUMINATED AND THE SWAY BAR BUSHING NEEDS TO BE REPLACED.*MR THE IGNITION CYLINDER HAD BEEN REPLACED THREE TIMES. THE STEEL BELTS WERE SHOWING THROUGH THE FRONT TIRES AT 54000 MILES. THE SENSOR WHICH CAUSED THE ENGINE LIGHT TO ILLUMINATED WAS REPLACED THREE TIMES. THE FRONT BRAKES WERE REPLACED TWICE. THE BATTERY, RADIATOR, THERMOSTAT AND FUEL PUMP ALSO FAILED. *NM
May 10, 2005
2001 FORD FOCUS EXPERIENCING PROBLEMS WITH THE FRONT BRAKES, FUEL PUMP, BATTERY, SWAY BARS AND TIRES. *MR THE CONSUMER REPLACED THE FRONT BRAKES FIVE TIMES, THE RADIATOR WENT OUT, THE THERMOSTAT AND SENSORS PERTAINING TO THE ENGINE LIGHT AD GONE OUT, THE FUEL PUMP AND THE BATTERY WENT OUT AND THE MECHANIC COULD NOT FIND THE PROBLEM. CURRENTLY THE STARTER SHOWED SIGNS OF GOING OUT AND THE VEHICLE NEEDED SWAY BARS AND 4 TIRES. *SC
May 10, 2005
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
2 complaints
THE BRAKES WENT OUT AND TRANSMISSION WENT OUT AT THE SAME TIME.*AK
Mar 04, 2005
SOME OF THE BRAKE COMPONENTS ARE COVERED IN RUST, DEALER STATED THAT THIS IS A COMMON PROBLEM DUE TO A PROTECTANT NOT BEING USED DURING MANUFACTURING, RUST IS VERY SEVERE AND ALXES ARE BEGINNING TO RUST, CONSUMER IS VERY CONCERNED, DEALER WILL NOT MAKE REPAIRS UNLESS CONSUMER PAYS FOR COSTS OR UNTIL A RECALL IS ISSUED. *SLC
Jul 05, 2001
ELECTRICAL SYSTEM,STRUCTURE
2 complaints
THE FIRST PROBLEM THAT I STARTED TO HAVE WITH MY 2001 FORD FOCUS BEGAN LESS THAN A YEAR AFTER I BOUGHT IT. THE LEFT REAR WINDOW WENT OUT FIRST, THEN ABOUT A WEEK LATER THE RIGHT REAR WINDOW WENT OUT. I THINK THE GEARS WERE FAULTILY MANUFACTURED. WHEN AT A FORD DEALERSHIP FOR A RECALL, I WAS TOLD I WOULD HAVE TO PAY ABOUT $350 PER WINDOW TO FIX THE PROBLEM, MONEY I DO NOT HAVE BECAUSE I HAVE TO SAVE UP TO FIX ANOTHER PROBLEM WITH THIS CAR. THE SECOND PROBLEM IS CONCERNING THE ELECTRICAL SYSTEM. EVERYTHING IN MY CAR POWERED BY ELECTRICITY FLICKERS ON AND OFF. WHEN I TRY TO ROLL UP MY REMAINING WINDOWS OR TURN ON THE A/C, THE RADIO WILL GO STATIC, THE HEADLIGHTS FLICKER, THE ABS LIGHT POPS ON, ETC. I HAVE TALKED TO NUMEROUS FOCUS OWNERS WHO HAVE HAD SIMILAR PROBLEMS. THEY HAVE BEEN TOLD BY FORD DEALERS THAT IT IS THIS OR THAT AND PAID A LOT OF MONEY TO FIX THE PROBLEMS, BUT THE PROBLEMS NEVER WENT AWAY. I AM JUST WAITING FOR MY IGNITION TO GO OUT, THAT IS ANOTHER COMMON PROBLEM I HAVE HEARD OF WITH THIS LEMON OF A CAR. THE FORD FOCUSES NEED TO BE RECALLED, WE SHOULD ALL GET OUR MONEY BACK! HOW MANY PEOPLE IS FORD GOING TO RIP OFF AND KILL BEFORE THEY ARE FINALLY HELD ACCOUNTABLE? I CANNOT AFFORD TO FIX ALL THE PROBLEMS I AM HAVING AND WILL HAVE IN THE FUTURE, ESPECIALLY SINCE MY WARRANTY WAS CONVENIENTLY UP JUST A MONTH BEFORE I STARTED HAVING THESE PROBLEMS. I WOULD LIKE TO BE E-MAILED BACK WITH SOME INFORMATION ON WHAT I CAN DO. CAN I DECLARE THIS CAR A LEMON AND MAKE THEM BUY IT BACK FROM ME? I HAVE CORRESPONDED WITH FORD VIA E-MAIL AND IT HAS GOTTEN ME NOWHERE. PLEASE HELP US!!!*AK
Oct 22, 2004
WHEN PUTTING KEY IN IGNITION KEY WON'T TURN, AND SOMETIMES IT WILL AFTERWARDS JIGGLE AROUND. TOOK TO DEALER, AND TUMBLERS REPLACED. ALSO, TAILGATES ARE TOO HIGH. CONSUMER HAS INJURED SHOULDERS OPENING AND CLOSING THE TAILGATES.*AK
Jun 10, 2002
SERVICE BRAKES, HYDRAULIC,AIR BAGS
2 complaints
WHILE DRIVING 50-55 MPH CONSUMER APPLIED FORCE TO BRAKES TO AVOID A COLLISION. DRIVER'S SIDE BRAKES LOCKED UP, CAUSING VEHICLE TO SWAY OFF THE ROAD INTO A DITCH, AND VEHICLE STRUCK A TREE HEAD ON. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK
Jun 16, 2004
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING. ANOTHER VEHICLE JUMPED IN FRONT OF THE CONSUMER'S VEHICLE, AND CAUSED THE CONSUMER TO HIT THE VEHICLE. ON TWO SEPARATE OCCASIONS, THE CONSUMER WAS UNABLE TO STOP THE VEHICLE. *AK *CB *JB
Aug 07, 2003
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
2 complaints
WHILE DRIVING AT ANY SPEED, THE VEHICLE INTERMITTENTLY STALLED. THE DEALER INFORMED THE CONSUMER THAT THE FUEL PUMP MODULE WAS DEFECTIVE. ALSO THE BRAKE ROTORS PADS, AND CALIPERS NEEDED TO BE REPLACED. *AK THE ENGINE LIGHT HAD COME ON DUE TO THE FUEL PUMP BEING INOPERATIVE. FORD MADE THE REPAIRS BUT FAILED TO REPLACE THE O RINGS WHICH CAUSED THE PUMP TO FAIL AGAIN. FORD HAD FUEL PUMP RECALL #03NO1 BUT THE SAME EXACT PART WENT BAD. THE ROTORS WERE WARPED DUE TO THE CALIPERS SEEPING FLUID, BINDING THE PISTONS. *SC *JB
Apr 20, 2004
CONSUMER STATED THERE WAS A ROARING AND GRINDING NOISE COMING FROM THE FRONT WHEELS, DEALERSHIP WAS AWARE OF PROBLEM.*AK CONSUMER STATED THE FUEL CAP WAS LOOSE AND NOT FULLY INSTALLED WHICH CAUSED THE CHECK ENGINE SERVICE LIGHT TO COME ON, FRONT AND REAR BRAKES ARE NOISY UPON APPLICATION AND THERE IS A VIBRATION WHEN BRAKING. *YD
Jan 30, 2002
STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
2 complaints
FUEL SYSTEM-STALL OUT AT FREEWAY SPEEDS-AND AT ANY LONG RIGHT HAND TURNS-CONTACTED DEALER/OUT OF WARRANTY,TO MANY MILES TO CONSIDER. BRAKES-ROTORS AND PADS WORN OUT AT 24,000MILES-DEALER STATED MAINTENANCE ISSUE,NORMAL FOR THE FORD FOCUS- THEY DIRECTED ME TO CALL FORD MOTOR CO.TO COMPLAIN...
Jan 15, 2004
MALFUNCTION OF FUEL FILTER. WAS REPLACED ON TWO DIFFERENT OCCASSIONS. MALFUNCTION OF STEERING ASSEMBLY. WAS REPLACED TWICE ON TWO DIFFERENT OCCASSIONS. MALFUNCTION OF BRAKING SYSTEM. WAS REPLACED ON TWO DIFFERENT OCCASSIONS. ALL WITHIN A 16 MONTH PERIOD AFTER PURCHASING THE AUTOMOBILE IN MAY OF 2001. IT IS A 2001 FORD FOCUS ZX3.
Feb 24, 2003
SUSPENSION,SERVICE BRAKES, HYDRAULIC
2 complaints
WHILE DRIVING A GRINDING NOISE WAS HEARD WHEN DEPRESSING THE BRAKE PEDAL. DEALER REPLACED FRONT BRAKES AND ROTORS. THE PROBLEM OCCURRED AGAIN ,AND THE DEALER DETERMINED THAT VEHICLE NEEDED NEW FRONT WHEEL BEARINGS. *AK
Oct 22, 2003
BRAKE FAILURE ONLY ON RAINY DAYS, LOOSING AIR PRESSURE FROM SAME WHEEL(PASSEGER SIDE)VIBRATING ON STEERING& BRAKE, STRONG VIBRATION GOING OVER 60 MILES CAR DRIVES FROM SIDE TO SIDE. *AK
Apr 09, 2002
VEHICLE SPEED CONTROL,SEATS
2 complaints
WHILE BACKING VEHICLE INTO THE DRIVEWAY, THE ENGINE SURGED AND THE VEHICLE SHOT BACK TOWARD THE HOUSE HITTING IT. THE VEHICLE THEN SHOT FORWARD BENDING A METAL FENCE. CONSUMER SUFFERED INJURIES TO THE NECK, ALSO, IN THE ACCIDENT THE FRONT SEAT BROKE, PUTTING CONSUMER INTO A 45 DEGREE ANGLE. *JG
Sep 23, 2002
WHEN RETURNING FROM BEING OUT OWNER WAS BACKING VEHICLE INTO DRIVEWAY WHEN IT SUDDENLY ACCELERATED REARWARD. VEHICLE STRUCK THE WALL, AND THEN BOUNCED BACK INTO STREET, HITTING A POLE. DRIVER'S SEATBACK COLLAPSED IN THE PROCESS. PLEASE DESCRIBE DETAILS.*AK
Aug 26, 2002
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,SEAT BELTS,EQUIPMENT
2 complaints
A/C TENDS TO HAVE SMOKE AND VERY BAD SMELL COMING FROM VENTS, BRAKES CONSTANTLY SQUEAL AND GRIND, VEHICLE DOESN'T ALWAYS WANT TO START, NO PICKUP OR STALLING WHEN STOPPED AT LIGHTS, ETC. ENGINE MAKES LOUD GRINDING NOICES, ENGINE ALSO MAKES LOUD REVING NOISES LIKE IT CAN'T GET INTO GEAR. FRONT PASSANGER SEATBELT TIGHTENS AND LOCKS FOR NO REASON. FORD MANUFACTOR NOTIFIED VIA CERTIFIED LETTER TWICE, NO CONTACT TO DATE. WALDORF FORD REFUSES TO FIX SAYING, "IF WE CAN'T FIND THE PROBLEM, WE CAN'T FIX IT." BOTH REFUSE TO FIX ANYMORE. IN LAST YEAR IN SHOP 10 TIMES, FOR OVER 45 DAYS, AND NO RESOLUTION.*AK
Jun 25, 2002
A/C TENDS TO HAVE SMOKE AND VERY BAD SMELL COMING FROM VENTS, BRAKES CONSTANTLY SQUEAL AND GRIND, VEHICLE DOESN'T ALWAYS WANT TO START, NO PICKUP OR STALLING WHEN STOPPED AT LIGHTS, ETC. ENGINE MAKES LOUD GRINDING NOICES, ENGINE ALSO MAKES LOUD REVING NOISES LIKE IT CAN'T GET INTO GEAR. FRONT PASSANGER SEATBELT TIGHTENS AND LOCKS FOR NO REASON. FORD MANUFACTOR NOTIFIED VIA CERTIFIED LETTER TWICE, NO CONTACT TO DATE. WALDORF FORD REFUSES TO FIX SAYING, "IF WE CAN'T FIND THE PROBLEM, WE CAN'T FIX IT." BOTH REFUSE TO FIX ANYMORE. IN LAST YEAR IN SHOP 10 TIMES, FOR OVER 45 DAYS, AND NO RESOLUTION.*AK
Jun 25, 2002
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
2 complaints
WHILE DRIVING 65 MPH CONSUMER APPLIED BRAKE, VEHICLE DID NOT SLOW DOWN. CONSUMER HAD TO SHUT OFF ENGINE TO STOP VEHICLE. THIS HAPPENED 4 TIMES. DEALER REPLACED SERVO SPEED CONTROL. *AK
Jun 10, 2002
WHEN ENGINE WAS STARTED AND GEAR SHIFT WAS PUT INTO DRIVE POSITION VEHICLE STARTED ROLLING BACKWARDS UNEXPECTEDLY. DEALERSHIP EXAMINED VEHICLE FOR THIS PROBLEM ,AND REPLACED THROTTLE. AFTER DEALERSHIP MADE THESE REPAIRS AND DROVE ON HIGHWAY BRAKES FAILED TO STOP VEHICLE WHEN PRESSURE WAS PUT ON BRAKE PEDAL. DRIVER FOR TOW TRUCK EXAMINED VEHICLE AND DETERMINED THERE WAS NO BRAKE FLUID IN THE VEHICLE (THIS DIAGNOSIS WAS CONFIRMED BY THE DEALERSHIP. *AK PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.
Jan 30, 2002
ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
ON 9/2/2020 AROUND 10 PM IN MICHIGAN I WAS MAKING A PIZZA DELIVERY, I PULLED INTO THE SUBDIVISION WHERE I HAD TO MAKE THE DELIVERY, ALL THE SUDDEN MY CAR COMPLETELY SHUT OFF. I COULDN'T ACCELERATE OR BRAKE. I GOT MY CAR FO SAFTEY AWAY FROM THE HOUSES BECAUSE MY FIRST INSTINCT WAS SAFETY. I GRAB MY PHONE TO CALL MY BOSS, I THOUGHT MY CAR JUAT BROKE DOWN. THEN I SAW SMOKE AND SPARKS. I CALLED THE EMERGENCY SERVICES AND THE CARS SMOKE GOT DARKER AND THE FLAMES GOT BIGGER. I WAS VERY SCARED. ALL MY WINDOWS EXPLODED AND THE CAR MELTED TO GROUND. BY THE LOOKS OF MY PHOTO THE FIRE STARTED NEAR THE BATTERY AND CABLES. EVER SINCE THAT NIGHT, I'VE BEEN SCARED OF FIRES, HOT SURFACES, AND WEARY AROUND CARS. I'M LUCKY TO BE ALIVE BUT IT WAS VERY DANGEROUS AS THE FLAMES REACHED ABOUT 10 FEET HIGH. LUCKILY IT DID NOT CATCH ANYTHING NEAR BY ON FIRE.
Sep 17, 2020
UNKNOWN OR OTHER,SERVICE BRAKES
1 complaint
AFTER DRIVING FROM WORK TO HOME, ABOUT 4.6 MILES, I TURNED RIGHT INTO MY PARKING SPACE IN FRONT OF MY HOME WHEN THE BRAKES FAILED WHILE THE CAR ACCELERATED DIRECTLY INTO THE ROCK WALL THAT SERVES AS A BARRIER BETWEEN THE PARKING, WALKWAY AND BUILDING; I IMMEDIATELY PULLED UP THE EMERGENCY BRAKE, PUT IT INTO PARK AND TURNED THE CAR OFF. I HAD IT TOWED INTO MY MECHANIC AND WAS NOTIFIED THAT THEY FOUND "THROTTLE CABLE WAS BOUND UP" AND THEY "RE-ROUTED CABLE PROPERLY." I WOULD LIKE TO KNOW IF ANYONE HAS EVER HAD THIS EXPERIENCE WITH THEIR VEHICLE ACCELERATING WHEN BRAKES ARE APPLIED ON THIS MODEL. I WOULD LIKE TO KNOW HOW THE CABLES CAN BECOME BOUND UP. THIS WAS A VERY FRIGHTENING EXPERIENCE. I HAVE TAKEN VERY GOOD CARE OF THIS AUTOMOBILE AND HAVE MAINTENANCE PERFORMED ACCORDING TO MANUFACTURER SUGGESTIONS IN THEIR GUIDE BOOK.
Mar 14, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
NO DASH LIGHT TAIL LIGHTS OR MARKRR LIGHTS
Mar 16, 2017
STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
CAR WILL NOT IDLE WHEN STOPPED AT A LIGHT IN THE CITY, WHEN SHIFTING INTO DRIVE FROM PARK, RUNS ROUGH AT LOW SPEEDS WHILE IN TRAFFIC AND GOING THOUGH PARKING LOTS. STARTED ONE MORNING, RAN HORRIBLY, STALLED AND HASN'T STARTED SINCE. THE BACK DOOR DOESN'T STAY LATCHED WHEN SHUT.
Dec 01, 2016
AIR BAGS,SEATS
1 complaint
THE FRONT PASSENGER SIDE AIRBAG MALFUNCTIONED IN THAT IT DEPLOYED WITHOUT REASON. I WAS DRIVING (IN MOTION) STRAIGHT DOWN A CITY ROAD. IT MADE AN EXTREMELY LOUD NOISE THAT AFFECTED MY HEARING, EXPELLED A LOT OF WHITE POWDER THAT SMELLED BAD, AND TORE UP THE SIDE OF THE PASSENGER SEAT. THE AIRBAG WARNING LIGHT WENT ON.
May 17, 2016
AIR BAGS,STRUCTURE
1 complaint
TAKATA AIRBAG DEPLOYED AFTER THE CAR HAD COME TO A STOP. ALI STOPPED TO AVOID HITTING A CAR THAT HAD SUDDENLY BRAKED IN FRONT OF HER. THERE WAS NO DAMAGE TO THE CAR IN FRONT HER AS ALI WAS ABLE TO STOP IN TIME, BUT THERE WAS MAJOR DAMAGE TO HER CAR. WHEN THE TAKATA AIRBAG DEPLOYED IT BURNT HER LEFT FOREARM/HAND AND INCURRED $107.00 IN MEDICAL EXPENSES. CALIBER COLLISION SAYS THAT TO REPAIR THE CAR IT WOULD COST ALI $7,639.37.
Jan 27, 2016
AIR BAGS,STRUCTURE,ENGINE
1 complaint
DRIVING FORD FOCUS SLOWLY IN SNOW,A JEEP SPUN OUT OF CONTROL HIT THE DRIVERS SIDE FRONT OF CAR SPUN AROUND AND HIT US AGAIN FROM THE REAR.AIRBAG DEPLOYED AND IT MY PASSENGER FULL IN FACE. DAMAGED HER FACE WITH CHEMICAL BURNS AND CREATED A COROIDITAL TEAR IN HER EYE THAT IS PERMANENT AND PERMANENT VISION LOSS IN ONE EYE. THE IMPACT OF THE AIRBAG JARRED HER BRAIN AND SHE NOW HAS A BRAIN INJURY CALLED CHIARI MALFORMATION,
Sep 30, 2015
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
WHEN VEHICLE HAS IDELED OR TRAVELED AT SLOW SPEEDS FOR A LONG PERIOD, THE VEHICLE WILL NOT ACCELERATE. IT WILL ALSO STALL HAS LOST FUEL EFFICIENCY AND DRIVER CAN SMELL FUEL. MECHANIC STATES THE FUEL RAIL PRESSOR SENSOR IS LEAKING. MECHANIC STATES PART IS ON NATIONAL BACK ORDER. ONE CAN ONLY ASSUME THAT BACK ORDER IS CAUSED BY SAME OR SIMILLAR MALFUNCTION.
Aug 12, 2015
STEERING,WHEELS,SERVICE BRAKES
1 complaint
AS I WAS COMING FROM DR'S APPT. WITH DAUGHTER AND MOM A ROARING SOUND STARTED IN THE REAR. IT KEPT GETTING LOUDER AND LOUDER, CAR'S REAR WOULD SWAY TO THE RIGHT SIDE A LITTLE. BUT AS I WAS DRIVING DOWN THE STREET TRYING TO AT LEAST GET US ALL HOME SAFE. THE REAR DRIVER SIDE WHEEL CAME OFF AND JUST ROLLED DOWN THE STREET ABOUT A HALF-A-BLOCK. A MAN CAME OUT NOTICING THE TIRE ROLL PASS HIM, HELPED ME RETRIEVE IT AND GET IT BACK TO MY CAR. LOOKED AT THE WHEEL AND CAR AXLE I GUESS THAT'S WHAT YOU CALL IT, AND TOLD ME MY WHEEL BEARINGS WERE GONE. *TR
Apr 25, 2015
ELECTRICAL SYSTEM,SEATS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
IT START WITH DOOR BUSTING ALL THE TIME ,THEN I SWITCH IT OFF ..NOW IT WANT CRANK ,JUST BUST. *TR
Dec 16, 2014
ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
1.ENGINE FADES OR LOSES POWER RAPIDLY DURING EXECUTION OF FREEWAY- SPEED TURNS (OFF RAMPS FOR EXAMPLE) WITHOUT BRAKING; I HAVE GONE FROM 50 TO 20 MPH WITHIN 1-2 SECONDS WHILE IN FRONT OF ANOTHER VEHICLE AND SEMI (VERY DANGEROUS). THE VEHICLE WAS TUNED AND TYPICAL PARTS REPLACED FOR SMOG CHECK A FEW MONTHS AGO AND PASSED SMOG CHECK WITHOUT COMMENTS. THIS PROBLEM STARTED AROUND 100K AND HAS HAPPENED TO OTHER DRIVERS WHO BORROW MY CAR. THE FORD DEALERSHIP (SERRAMONTE FORD) WAS UNABLE TO RECREATE THE PROBLEM SO I PAID 150 DOLLARS FOR A CAN OF FUEL ADDITIVE AND LOST USE OF THE CAR FOR 8 HOUR EVEN THOUGH I WAS ASKED TO DROP IT OFF START OF MORNING. 2. NOW IT STUTTERS OR HESITATES DURING HIGH ACCELERATION (IE PASSING LANE OR GOING UPHILL) ON HIGHWAY; THE VEHICLE IS NO LONGER RELIABLE ESP. IF YOU SHOULD NEED TO RAPIDLY INCREASE POWER. I HAVE READ OF POSSIBLE CONNECTION RELATED TO EITHER A FUEL PUMP OR DEBRIS FROM THE FUEL TANK INNER COATING/MATERIAL COMPOSITION DEGRADING OVER TIME. *TR
Oct 17, 2014
STEERING,SERVICE BRAKES,ENGINE
1 complaint
WAS DRIVING MY CAR AT 55 MPH AT 11:20 PM ON WAY HOME FROM WORK CAR MADE JERK LOST ALL POWER NO BRAKES NO STEERING BLACK SMOKE COMING THROUGH VENTS TO INSIDE OF CAR AND FLAMES COMING FROM UNDER HOOD CAR FULLY ENGULFED IN FLAMES BLEW UP. *TR
Jun 30, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES,SERVICE BRAKES
1 complaint
BOUGHT VEHICLE 2ND HAND, CASH, EVERYTHING WORKED FINE. NOW, I HAVE NO BRAKE LIGHTS, & MY DOOR LOCKS NO LONGER WORK ON THE REMOTE, OR THE "ALL LOCK/UNLOCK" BUTTON, & NOW MY TRUNK LATCH IS NOT WORKING CORRECTLY. THE DOOR LOCKS ARE SELF LOCKING (MEANING THAT THEY LOCK AT ANY GIVEN TIME WHENEVER THEY PLEASE.) THE BRAKE SWITCH HAS BEEN REPLACED, ALL BULBS HAVE BEEN CHECKED & REPLACED, FUSES KEEP GETTING BLOWN. CANNOT LOCATE FUSE FOR THE DOOR LOCKS. FORD HAS A CAMPAIGN FOR THE YEAR 2000 FOR A DOOR LATCH ISSUE, CAMPAIGN #05S27 NHTSA ID# 05V-030. ALSO, CAMPAIGN #05S50 NHTSA ID #00V-411 FOR A TAIL LAMP ISSUE. THERE ARE NO RECALLS ON THIS YET AFTER DOING WEEKS OF RESEARCH I AM FINDING THAT IT IS AN ISSUE WITH THE FORD FOCUS FROM 2000 TO CURRENT. AFTER CALLING SEVERAL DEALERS, NONE OF THEM WOULD TELL ME ANYTHING, & THAT "THEY DIDN'T RECALL ANY PROBLEMS BEFORE FROM ANYONE ELSE". HOW IS IT THAT I CAN FIND THIS ISSUE ON THE INTERNET BUT THE DEALERS "NEVER HEARD OF IT"? WHY IS THERE NO CHANGE IN THE INDICATED ISSUE OF THE WIRING HARNESS TO THE REAR TAIL LIGHT ASSEMBLY? WOULDN'T THIS BE A HAZARD? I DIDN'T KNOW THEY WEREN'T WORKING UNTIL I GOT PULLED OVER BY LAW ENFORCEMENT. SO, THIS ISSUE HAPPENS WHILE THE VEHICLE IS BEING DRIVEN!!! THEREFORE, A DILIGENT OWNER WHO CHECKS THEIR LIGHTS REGULARLY WILL NOT KNOW IT HAPPENS UNTIL (A) SAID PERSON GETS HIT FROM BEHIND, OR (B) GETS PULLED OVER BY LAW ENFORCEMENT. HERE ARE A FEW LINKS FOR YOUR REFERENCE: LINK: HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T574_DS546293. LINK: HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?S=2146E9390BE4CC339AE4F6438BAF3812&T=104972. LINK: HTTP://WWW.DIYNOT.COM/FORUMS/VIEWTOPIC.PHP?P=1250643. LINK: HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=149053. LINK: HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=268411. LINK: HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=206427 *JS
Apr 14, 2014
SUSPENSION,SEAT BELTS,STRUCTURE
1 complaint
SUBFRAME IS RUSTED THROUGH. *TR
Apr 08, 2014
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
SUNDAY 05 JAN 2014 I HAD RECENTLY PARKED MY CAR, TURNED IT OFF, AND WAS OUTSIDE OF MY VEHICLE (2001 FORD FOCUS) WHEN I BEGAN TO NOTICE SMOKE COMING FROM THE HOOD OF THE VEHICLE. I WAS CONFUSED AT FIRST, AS THE CAR WAS COMPLETELY OFF FOR A FEW MINUTES BEFORE ANY PROBLEMS BEGAN. WITHIN A MATTER OF TWO MINUTES THE SMOKE HAD INCREASED, THICKENED, AND BEGAN TO SMELL. MY FRIEND WAS NEARBY AND HAD NOTICED THAT SOMETHING WAS NOT RIGHT. HE CAME OVER AND WE BOTH TOOK A COUPLE STEPS TOWARD THE FRONT OF THE CAR TO FIGURE OUT WHAT WAS GOING ON. IMMEDIATELY FLAMES BURST UP FROM THE HOOD. AT THIS POINT WE INSTANTLY RAN FROM THE VEHICLE, DIALING 911. THE FLAMES GOT WORSE AS WE WAITED FROM A DISTANCE FOR THE FIRE DEPARTMENT TO ARRIVE. AT THIS POINT I WAS UNSURE AS TO WHETHER THE CAR WOULD COMPLETELY BLOW UP OR NOT, AS THE FLAMES BECAME WORSE WITH EVERY MINUTE. THE FIRE DEPARTMENT ARRIVED WITHIN APPROXIMATELY FIVE MINUTES. THEY WERE ABLE TO PUT THE FIRE OUT IN A FEW MINUTES, BUT HAD TO BREAK THE WINDOW AND THEN PRY THE HOOD OPEN IN ORDER TO DO SO. AFTER THE FIRE WAS COMPLETELY OUT AND THE SCENE WAS SAFE I WAS ABLE TO TALK WITH THE FIREMEN. THEY SHOWED ME UNDER THE HOOD AND SAID THE FIRE SEEMED TO BE SOMETHING ELECTRICAL AND LOOKED AS IF IT HAD STARTED NEAR THE FRONT RIGHT OF THE VEHICLE UNDER THE HOOD (SOMEWHERE CLOSE TO THE PASSENGER HEADLIGHT). THEY ALSO EXPLAINED, AS I HAD ALREADY ASSUMED, THAT THE VEHICLE WAS UNSALVAGEABLE. *TR
Jan 13, 2014
ELECTRICAL SYSTEM,VISIBILITY/WIPER
1 complaint
I'VE HAD MY 2001 FORD FOCUS FOR YEARS NOW AND I HAVE HAD PROBLEMS WITH MY IGNITION (GOT THAT REPLACED) AND MY WINDSHIELD WIPERS WORK WHEN EVER THEY WANT TO AND WILL SOMETIMES TURN ON ITS OWN. ALSO MY TRUNK WILL NOT OPEN AT ALL. I'VE TAKEN IT TO DIFFERENT PLACES TO GET IT FIXED AND NO ONE HAS BEEN ABLE TO OPEN IT. I PURCHASED THIS VEHICLE SO THAT I COULD SAVE ON GAS BUT ALL I'M DOING IS WASTING A CRAP LOAD OF MONEY ON JUST REPAIRING EVERYTHING. *TR
Jul 24, 2013
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I HAVE A 2001 FORD FOCUS LX WITH 199,871 MILES ON IT AND ITS MY FIRST FORD CAR. I HAVE OWNED MANY OF FORD TRUCKS IN MY LIFE AND ALWAYS FIXED PROBLEMS WITH THEM MYSELF. BUT WITH MY FOCUS, EVERY TIME IN THE PAST 4 YEARS WHEN I TURN A CORNER ROUGHLY AROUND 15 MPH OR OVER, IT CUTS OUT AND THE CAR BOGS OUT AND JUMPS LIKE THE ENGINE IS GOING TO JUMP OUT THEN I GET A BAD SMELL ALMOST LIKE SULFUR COMING FROM THE CAR. ALL FLUID LEVELS ARE GOOD WITH A FULL GAS TANK. THIS HAPPENS WHETHER THE CAR IS HOT OR COLD. USUALLY I CAN JUST PUNCH THE GAS PEDAL TO THE FLOOR AND IT WILL EVENTUALLY GAIN RPM'S AGAIN AND GO WITH NO PROBLEMS UNTIL I TURN SHARP AGAIN. I HAVE RECENTLY REPLACED SPARK PLUGS AND CABLES, ALTERNATOR, TRANSMISSION AND CLUTCH PLATE, FUEL PUMP AND VARIOUS PCV VALVES AND HOSES. HAD THE FUEL PRESSURE TESTED AND IT WAS FINE. THIS PROBLEM HAS BEEN CONSISTENT LIKE THIS FOR THE PAST 4 YEARS WITH NO OTHER PROBLEMS. I HAVE ALWAYS BEEN A FORD GURU BUT THIS CAR IS MAKING ME THINK TWICE. I HAVE 2 SMALL CHILDREN THAT GO WITH ME ALMOST EVERYWHERE WITH ME AND JUST TODAY AS I TURNED A CORNER GETTING ON THE HIGHWAY RAMP, IT BOGGED OUT WORSE THEN EVER WITH MANY ANGRY DRIVERS ON MY TAIL. I THOUGHT I WAS GOING TO CRASH THE CAR INTO THE GUARD RAIL. I HIT THE PEDAL TO THE FLOOR LIKE I USUALLY DO AND IT STARTED GOING AGAIN, BUT IN FIFTH GEAR IT KEPT JUMPING AND CUTTING OUT. I TURNED OFF THE SIDE OF THE ROAD TO TURN THE CAR OFF THEN BACK ON AND IT RAN FINE ALL THE WAY HOME. I HAVE READ MANY FORUMS WITH THE SAME ISSUES ON MY MAKE AND MODEL AND TRIED MANY SOLUTIONS WITH NO LUCK. WITH YOUR EXPERTISE, DO YOU HAVE ANY IDEAS WHY THIS IS HAPPENING. I SEE THIS PROBLEM ALLOT WITH FOCUS BUT NEVER ANY WORKING SOLUTIONS. *TR
Jun 11, 2013
POWER TRAIN,SERVICE BRAKES
1 complaint
I WAS DRIVING TO WORK AND I TURNED ON MY CRUISE CONTROL, I HAD TO BARELY BRAKE FOR A CAUTION WHEN A CAR WAS COMING IN MY LANE, ONCE I WENT AROUND THEM...I LEFT THE CRUISE CONTROL OFF....BUT THE CAR SPED UP ON ITS OWN...APPROXIMATELY 65-70 MILES AN HOUR. MY BRAKES WERE WORKING JUST FINE. I CALLED MY DAD TO SEE WHAT HE WANTED ME TO DO....I DROVE ON TO WORK (APPROX 20 MORE MILES) AND DIDN'T HAVE MY FOOT ON THE GAS PEDAL THE WHOLE TIME....THE CRUISE WAS OFF...THE PEDAL WAS STUCK AND THE CAR CONTINUED GOING 60 MILES PER HOUR....ONCE I CAME TO MY EXIT, I TOOK IT OUT OF 5TH GEAR (MANUAL TRANSMISSION) AND THE CAR REVVED UP HORRIBLY...I PULLED INTO WORK AND SHUT IT OFF. RESTARTED IT AND IT WAS DOING THE SAME THING. THESE CARS NEED RECALLED!!!! *TR
Jan 26, 2013
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
DRIVING ON 4 LANE HIGHWAY, CAR SPUTTERS AND STALLS AS IF OUT OF GAS. COASTED OFF ROAD, AND AFTER A FEW MINUTES CAR STARTED AND RAN FINE. CAR HAS BEEN DOING THIS EVERY FEW WEEKS. CHANGED COIL, PLUGS, PLUG WIRES, OXYGEN SENSOR, FUEL FILTER, CAT CONVERTER AND STILL STALLS. THIS CAR IS DANGEROUS WHEN IT STALLS IN FAST TRAFFIC. WE ONLY DRIVE IT NOW DURING DAYLIGHT AND SHORT TRIPS BECAUSE IT IS NOT DEPENDABLE. *TR
Nov 13, 2012
ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
1 complaint
ON 7/27/2012, THE CAR CAUGHT ON FIRE WHILE BEING DRIVEN. THE SMOKE STARTED COMING INTO THE INTERIOR THROUGH THE VENTS. WHEN ATTEMPTING TO PULL OVER,THERE WAS NO BRAKE (MY GUESS IS THAT THE BRAKE LINE HAD MELTED.). MY HUSBAND USED THE E BRAKE AND PARK TO STOP AND SOMEONE YELLED...GET OUT OF THE CAR.MY HUSBAND AND SON JUMPED OUT AND THE CAR BECAME ENGULFED. THERE IS NOTHING LEFT. HE TOLD ME THAT JUST BEFORE THAT IT STARTED HESITATING SOME,LIKE IT WAS GOING TO CUT OFF, BUT DIDN'T. FOR A MORE DETAILED STATEMENT PLEASE CONTACT HIM. I AM SO THANKFUL THAT THEY GOT OUT... THANK YOU, *TR
Jul 28, 2012
STEERING,SUSPENSION,STRUCTURE,ENGINE
1 complaint
MY LAST OIL CHANGE I WAS INFORM THE FRONT SUBFRAME IS BADLY RUSTED, TO THE POINT THE MECHANIC COULD PUSH A SCREW DRIVER THROUGH IT IN SPOTS. HE INFORMED ME THAT DRIVING IT WAS A MAJOR SAFETY RISK, AS THE FRAME COULD FAIL, CAUSING AN ACCIDENT. HE SAID FORD HAS NOT ISSUED A RECALL. THEY MUST BE WAITING FOR A HIGHER BODY COUNT WHEN THE FRONT END OF THE CAR FAILS WHILE GOING DOWN THE INTERSTATE. *TR
May 10, 2012
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VISIBILITY
1 complaint
MY MAIN COMPLAINTS ARE THE POWER WINDOWS, AIR CONDITIONING, FUEL SYSTEM ISSUE 3 OF THE 4 POWER WINDOW MECHANISM IN MY CAR HAVE BROKEN AND TWO ARE WEDGED UP, WHICH WASN'T A HUGE SAFETY CONCERN TO ME BECAUSE I RARELY HAVE PEOPLE IN THE REAR SEATS. NOW, I HAVE TO DECIDE IF I SHOULD FIX MY DRIVER WINDOW OR WEDGE IT. IT IS A SAFETY CONCERN FOR ME BECAUSE IF I GET INTO AN ACCIDENT AND CANNOT OPEN MY WINDOW THEN I MIGHT MAKE IT OUT ALIVE. MY A/C IS BROKEN AS WELL SO IN THE SUMMER MONTHS, I NEED TO CHOOSE TO EITHER FIX MY A/C OR FIX MY POWER WINDOW SO THAT I CAN HAVE VENTILATION. ALSO, I HAVE BEEN TRYING TO GET AN ISSUE FIXED WITH THE FUEL SYSTEM AS IT SOMETIMES LURCHES IN THE MIDDLE OF DRIVING. IT HASN'T STALLED ON ME YET IN THE MIDDLE OF AN INTERSECTION LIKE IT HAS FOR SOME PEOPLE, BUT I AM WORRIED IT WILL HAPPEN SOON. I AM HOPEFUL FORD WILL FIX MY WINDOW ISSUES AS THIS IS A DIRECT CAUSE OF CHEAP PARTS. *TR
Oct 30, 2011
STEERING,SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
I'VE HAD NUMEROUS PROBLEMS WITH MY FORD FOCUS AND DESPITE REGULAR MAINTENANCE I'VE BEEN STRANDED ON THE SIDE OF A HIGHWAY COUNTLESS TIMES.THUS FAR I'VE REPLACED THE ENGINE TWICE. TWICE I'VE HAD TO REPLACE THE ALTERNATOR. MY THROTTLE DOES NOT RETURN TO IDLE AND HAS UNEXPECTED MOMENTS OF ACCELERATION AND I'VE HAD TO REPLACE THE ENGINE THROTTLE SENSOR. BOTH OF MY FRONT COIL SPRINGS HAVE BROKEN AND WERE VERY CLOSE TO PUNCTURING MY TIRES. AFTER TAKING MY VEHICLE TO NUMEROUS MECHANICS NONE OF THEM HAVE BEEN ABLE TO DIAGNOSE WHY MY CAR SHAKES SO BADLY. I HAVE VERY POOR VISIBILITY AT NIGHT WITH THE EXTERIOR LIGHTING WHICH IS SIGNIFICANTLY LESS COMPARED TO OTHER VEHICLES. MY FAN HAS HAD TO BE REPLACED SINCE IT WAS MALFUNCTIONING AND MY CAR WAS HAVING PROBLEMS OVERHEATING AS WELL. DURING THE COURSE OF ALL OF THESE CAR MALFUNCTIONS, I'VE BEEN IN DANGEROUS SITUATIONS ON THE SIDE OF THE HIGHWAY AND IN RISKY NEIGHBORHOODS AT NIGHT. THIS CAR HAS PROVEN TO BE VERY UNRELIABLE AND UNSAFE. *TR
Oct 29, 2011
EXTERIOR LIGHTING,EQUIPMENT
1 complaint
2001 FORD FOCUS SE 4 DOOR SEDAN. 67,140 MILES. TURN SIGNAL WILL NOT TURN OFF AUTOMATICALLY ONCE TURN IS COMPLETED EITHER TURNING LEFT OR RIGHT. HAVE TO NOW TURN OFF THE SIGNAL MANUALLY. HAPPENED ON MY WAY HOME FROM WORK ON 7-19-2011. NOTHING YET HAS BEEN DONE TO CORRECT THE FAILURE OTHER THAN AN INTERNET SEARCH TO DETERMINE WHAT MIGHT BE WRONG. *KB
Jul 19, 2011
VISIBILITY,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
DRIVING DOWN THE HIGHWAY OUR CHILDREN ROLLED DOWN THE BACK POWER WINDOWS AND THEY WOULD NOT GO BACK UP - SWERVED INTO OTHER LANE TRYING TO CONTAIN THE SITUATION BECAUSE OF THE NOISE FROM THE TRAFFIC HAS TO EXIT THE HIGHWAY IMMEDIATELY TO NOTE THAT THE WINDOWS WOULD NO LONGER GO UP - HAD TO MANUALLY PUSH THEM UP TO KEEP THEM UP - ALTHOUGH WHILE DRIVING THEY WILL GO BACK DOWN - WHICH CAUSE A JUMP IN REFLEXES. TO TEMPORARILY FIX THE PROBLEM WE HAVE APPLIED DUCT TAPE. ALSO WHEN IT RAINS THERE IS NOW WATER ACCUMULATING ON THE PASSENGER FLOOR BOARD AND SPREADS TO THE BACK SEAT FLOOR BOARD - HAS DOOR SEALS CHECKED AND WILL REPLACE ALTHOUGH THIS IS A REAL HEALTH CONCERN BECAUSE OF RUST AND MOLD. *TR
Jan 30, 2011
SUSPENSION,EXTERIOR LIGHTING
1 complaint
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A LEFT TURN, HE HEARD NOISES. THE VEHICLE WAS INSPECTED BY THE DEALER WHO STATED THAT THE LEFT REAR COIL SPRINGS HAD FRACTURED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THERE WAS A PROBLEM WITH THE HEADLIGHT LENSES WHICH BECAME FOGGY OVER TIME. THE DEALER STATED THAT THEY HAD CHANGED HEADLIGHT MANUFACTURERS BECAUSE OF THE PROBLEM. THE FAILURE MILEAGE WAS APPROXIMATELY 81,800. UPDATED 1/19/2010 *CN UPDATED 03/25/11*JB
Nov 30, 2010
VISIBILITY,LATCHES/LOCKS/LINKAGES,SEATS
1 complaint
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE PASSENGER SIDE DOORS WOULD NOT OPEN. THERE WAS A RECALL FOR THE UNLATCHED DOORS THAT WAS REPAIRED BY THE DEALER; HOWEVER, THE FAILURE HAS OCCURRED AGAIN. THE DRIVE SIDE AND REAR RIGHT PASSENGER WINDOWS HAVE FAILED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INFORMED HER THAT THE PLASTIC CLIP THAT HOLDS THE WINDOWS TOGETHER WAS BROKEN AND TO CONTACT THE MANUFACTURER REGARDING THE REPAIRS. THE DRIVER SEAT WOULD NOT MOVE BACK AND FORTH BECAUSE THE SEAT HANDLE WAS STRIPPED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 180,000.
Oct 01, 2010
SUSPENSION,EXTERIOR LIGHTING,SEAT BELTS,VEHICLE SPEED CONTROL,SEATS
1 complaint
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT SHE EXPERIENCED NUMEROUS ISSUES WITH THE VEHICLE WHICH INCLUDED THE PASSENGER SIDE STRUTS WHICH HAD TO BE REPLACED TWICE. THE VEHICLE WOULD SIT SIDEWAYS WHEN PARKED. THE BACK OF THE FRONT PASSENGER SEAT WOULD NOT LOCK INTO PLACE, SO IT SLID FORWARD WHILE THE VEHICLE WAS IN MOTION. THE HEADLIGHTS WERE TOO DIM AND DID NOT PROVIDE ADEQUATE LIGHTING ON THE ROAD. THE FRONT DRIVER'S SIDE SEAT BELT ALARM WOULD RING ALTHOUGH THE SEAT BELT WAS ENGAGED AND THE LATCH WOULD ALSO POP OPEN SUDDENLY AT TIMES. THE VEHICLE STALLED WHILE THE CONTACT WAS DRIVING AND WOULD ACCELERATE SUDDENLY. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE REPAIRS WOULD HAVE TO BE PERFORMED AT THE CONTACT'S EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 107,000.
Sep 30, 2010
ELECTRICAL SYSTEM,TIRES,EQUIPMENT
1 complaint
MY CARS BATTERY WAS NOT WORKING, AS TOLD BY A TRIPLE A MECHANIC. I TOOK MY CAR TO THE REPAIR SHOP TO GET IT REPLACED AND THEY SAID THAT THE BATTERY WAS WORKING FINE, THE ALTERNATOR WAS BAD. THEY SAID THE CAR WOULDN'T GO OUT OF THE SHOP IF IT WASN'T FIXED. SO I PAID THEM $416 TO GET THE ALTERNATOR FIXED. AFTER I GOT THE CAR BACK WITHIN A DAY, IT STOPPED WORKING AGAIN. THE SAME PROBLEM AND THE CAR WOULD NOT START, WHILE I WAS DRIVING HOME THEY MESSED UP MY METERS, THE LIGHTS WOULDN'T TURN ON AND THE CAR WOULDN'T START, NOT ONLY DID THEY CHARGE ME WRONGFULLY THERE WAS NO ALTERNATOR PROBLEM, THE BATTERY WAS BAD. I CALLED THEM AND THEY WOULDN'T ANSWER ME PROPERLY, THEY SAID THAT IT WASN'T THEIR FAULT AND I SHOULD REPLACE THE BATTERY MYSELF. THEY HUNG UP THE PHONE. THIS COMPANY IS A FRAUD, THEY LIE AND WONT ANSWER MY CALLS. MY CAR IS MESSED UP, THEY CHANGED ALL THE WIRES THE LIGHTS WONT WORK, THE GAUGES DON'T WORK. I CALLED THE SHERIFF AND THEY SAID I SHOULD TAKE THEM TO COURT, THEY ALSO REPLACED MY TIRED AND THEY USED DIFFERENT TIRES. IM EXTREMELY MAD AND I NEED HELP. *TR
Jul 09, 2010
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER,POWER TRAIN,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
I HAVE HAD MY FORD FOCUS WAGON FOR THREE YEARS NOW. I HAD TO REPAIR A ALOT OF THINGS ON THIS CAR! TRANNY, ALTERNATOR, FUEL PUMP, TIMING BELT, AND THE ONLY DOOR THAT OPENS FROM THE OUTSIDE IS THE PASSENGER RIGHT FRONT, WHICH MY KIDS HAVE TO CLIMB THROUGH TO GET TO THE BACK BECAUSE BOTH BACK DOORS BROKE NOT EVEN FOUR MONTHS FROM THE DAY I BOUGHT IT. ALSO THE DRIVER DOOR ONLY OPENS FROM THE INSIDE BECAUSE OF THE COMPANIES DEFECTED CAR DOOR HANDLES. MY FRIEND HAS THE SAME CAR, AND ITS THE SAME WAY. NOT MENTIONING HOW EVERYTIME I STOP IT DIES OUT AND I HAVE TO TRY AND KEEP STARTING IT. IT SEEMS THERE IS ALWAYS SOMETHING WRONG WITH IT. *TR
Apr 08, 2010
LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
TURNED OFF MY 2001 FORD FOCUS (WITH ONLY 36,320 MILES ON IT) AS USUAL AND WHEN I RETURNED TO CAR AND ATTEMPTED TO START IT UP, THE KEY WOULD NOT TURN IN THE IGNITION. HAD TO HAVE IT TOWED TO THE DEALERSHIP WHERE THEY HAD TO DRILLED OUT THE TAB, AND BUILD AND INSTALL NEW KEY CYLINDER FOR A TOTAL OF $427.84. THEY DID NOT OFFER THE OLD PART TO ME AND I DIDN'T THINK TO ASK FOR IT. THANKFULLY, IT HAPPENED DURING THE DAY WHILE I WAS AT MY DENTIST'S, AND NOT AT NIGHT AFTER WORK. HAVE SINCE FOUND OUT THAT A CLASS ACTION LAW SUIT HAS BEEN FILED IN CALIFORNIA. THERE SHOULD BE A RECALL OF THESE CARS. *TR
Feb 11, 2010
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE,EQUIPMENT
1 complaint
IGNITION STICKS AND MOVES AROUND, HORN FELL COMPLETELY OUT FROM UNDER THE CAR AND HIT SOMEONE'S CAR, THE FAN BOX AND ALL FELL COMPLETELY OFF AND DOWN, BACKFIRING STALLING RATTLING VIBRATES FRONT RIGHT SIDE AROUND TIRE AREA RATTLES HORRIBLY, CHECK ENG. LIGHT STAYS ON MASS AIR FLOW SENSOR IS BAD TRANSMISSION SENSOR IS BAD LIGHTER STOPPED WORKING CAR COMPLETELY GOES DEAD SPITS SPUTTERS, MANIFOLD PIPE BROKE SO NOW ITS LOUD. ITS ALL DAY LONG NON STOP PERIOD WE HAVE REPLACE SEVERAL SENSORS AND TUBES AND WIRES FOR IT DOESN'T WORK NOT GETTING THE GAS MILEAGE I SHOULD AND I HAVE HAD IT 11 MONTHS BUT HARDLY DOVE IT 3 TOTAL ALL TOGETHER I CANT AFFORD ANY THING ELSE TO FIX THESE PROBLEMS 3 DAYS AFTER I BOUGHT IT ITS BEEN PURE ?!@#$%. *TR
Dec 26, 2009
POWER TRAIN,EXTERIOR LIGHTING
1 complaint
TL* THE CONTACT OWNS A 2001 FORD TAURUS. AFTER STARTING THE IGNITION, THE GEAR SHIFTER LEVEL COULD ONLY BE PLACED IN DRIVE, AFTER SHIFTING FROM NEUTRAL. ALSO THE REAR EXTERIOR BRAKE LIGHTS FAILED TO FUNCTION. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 04V106000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 102,000. THE CURRENT MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Nov 30, 2009
ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES
1 complaint
TL*THE CONTACT OWNS A 2001 FORD FOCUS. SHE RECEIVED A RECALL NOTICE FOR THE REAR DOOR HANDLES WHICH WERE REPAIRED AT THE MANUFACTURER'S EXPENSE (SEE NHTSA CAMPAIGN ID 05V030000). THE FRONT PASSENGER DOOR CAME OPEN DUE TO A DEFECTIVE DOOR HANDLE WHILE THE CONTACT WAS DRIVING. THE MANUFACTURER WAS CONTACTED AND ADVISED HER TO TAKE THE VEHICLE TO THE DEALER WHERE THEY WOULD FURTHER INVESTIGATE THE DEFECT. REPAIRS TO THE PASSENGER DOOR WERE SCHEDULED WITH THE DEALER AT THE OWNER'S EXPENSE. SHE ALSO STATED THAT THE ENGINE FAILED AND WAS REPLACED PER THE EXTENDED WARRANTY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 97,000 AND THE CURRENT MILEAGE WAS 124,000.
Nov 19, 2009
STEERING,SUSPENSION,AIR BAGS
1 complaint
MY DAUGHTER WAS DRIVING 2001 FORD FOCUS SE WAGON APPROXIMATELY 45MPH WHEN SHE DESCRIBED STEERING LOCKED UP IN TURN THEN SHE HEARD TIRES SQUEALING AND VEHICLE JERKED HARD LEFT CAUSING HER TO GO OFF THE ROAD, HIT A ROCK WALL AND FLIPPED THE CAR END OVER END. THE AIR BAGS DID NOT DEPLOY. SHE LANDED UPSIDE DOWN BUT WAS ABLE TO EXIT VEHICLE THROUGH BROKEN WINDOW. SHE RECEIVED CUTS AND BRUISES AND WAS TAKEN TO EMERGENCY ROOM FOR X-RAYS WHERE THEY SAID SHE HAD NO SERIOUS INJURIES AND WAS RELEASED. ON SCENE INVESTIGATION BY POLICE AND TOW TRUCK OPERATED SUGGESTED BALL JOINT FAILURE OR OTHER STEERING/SUSPENSION FAILURE. CAR WAS TOTALED. *TR
Apr 29, 2009
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
BATTERY POSITIVE TERMINAL CORROSION ON MY 2001 FORD FOCUS HAVE REPLACED BATTERY TWICE AND ALTERNATOR ONCE BECAUSE OF NO START, DEAD BATTERY AND ALTERNATOR. BATTERY CABLE SHOWS BATTERY CORROSION. *TR
Feb 17, 2009
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING MY 2001 FORD FOCUS BACK IN NOVEMBER OF 2008', I EXPERIENCED THE ENGINE STALLING WHILE DRIVING ON THE FREEWAY. THE HEADLIGHTS STARTED TO FLICKER ALONG WITH THE DASHLIGHTS GOING HAYWIRE. I THEN DROVE THE VEHICLE HOME AND HAD IT TOWED TO MY AUTO REPAIR FACILITY. THEY FOUND NOTHING WRONG AND COULD NOT DO WHAT I DESCRIBED TO THEM. APPROX. 1 WEEK LATER IT DID THE SAME THING AGAIN, THIS TIME THE CHECK ENGINE LIGHT STAYED ON, AND THEY WERE ABLE TO RECEIVE SOME DIAGNOSTIC CODES. THEY CLEANED SOME GROUND WIRES BUT STATED THAT WAS ALL THEY COULD FIND, THE SAME THING HAPPENED A FEW DAYS LATER, I CALLED MY MECHANIC, AND WE BOTH AGREED THAT I SHOULD SEND IT TO THE FORD DEALER. I HAD IT TOWED AGAIN, THIS TIME TO THE FORD DEALER WHERE I STATED THAT THE PROBLEM ONLY OCCURS WHILE IT IS BEING DRIVEN. AFTER APPROX. 1 WEEK, THE DEALER STATED THEY WERE UNABLE TO DUPLICATE THE PROBLEM, BUT THEY ADVISED ME THAT THE ALTERNATOR DROPPED TO 11.5 VOLTS. I ADVISED THEM TO REPLACE WITH A NEW ALTERNATOR. THEY ADVISED ME THAT THEY WERE SURE THAT IS WHAT THE PROBLEM WAS. ON OR ABOUT 1/2/09, I EXPERIENCED THEY SAME ELECTRICAL PROBLEMS THAT I HAVE BEEN HAVING OVER THE LAST 2 MONTHS. I DROVE IT TO THE DEALERSHIP IMMEDIATELY AND ADVISE THEM I WAS HAVING THE SAME PROBLEM AND THAT IT WAS NOT THE $ 550.00 ALTERNATOR THAT I PAID FOR. I AGAIN REITERATED TO THEM THAT IT HAS TO BE DRIVEN, TO HAVE THE SYMPTOMS OCCUR. SINCE I HAD THE NEW ALTERNATOR INSTALLED I ONLY PUT ON 325 MILES. MY SERVICE MANAGER KORY FOSTER WITH GOSCH FORD IN HEMET, CA HAS ONLY CALLED ME TWICE SINCE 1/2/09. WHEN HE CALLS HE HAS ALWAYS STATED THAT HE CANNOT FIND ANYTHING AND HE DOES NOT NO WHAT THE PROBLEM IS HE HAS NOT HEARD OF THIS TYPE OF PROBLEM WITH THE FORD FOCUS. I HAVE TOLD HIM EVERYTIME I HAVE SEEN HIM AND WHEN HE CALLS TO DRIVE IT ! IT IS THE ONLY WAY TO GET IT TO STALL OUT. THE LAST TIME HE CALLED ME WHICH WAS LAST WEEK SOMETIME, THAT I COULD COME GET MY CAR IF I NEEDED IT. I ADVISED HIM TO KEEP IT UNTIL IT IS FIXED. *TR
Feb 02, 2009
TIRES,WHEELS
1 complaint
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE MERGING OFF THE HIGHWAY AT 10 MPH, THE CONTACT HEARD A LOUD NOISE AND NOTICED THE REAR DRIVER'S SIDE TIRE ROLLING BACK ONTO THE HIGHWAY. SHE RECOVERED THE TIRE AND NOTICED THAT THE BOLTS, LUGS, NUTS, AND WHEEL BEARING WERE STILL ATTACHED TO THE TIRE. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01I017000 (WHEELS LUGS, NUTS, BOLTS); HOWEVER, THE DEALER COULD PROVIDE A WARRANTY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Dec 29, 2008
FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
MY DAUGHTER WAS DRIVING ON THE FREEWAY WHEN HER CAR JUST DIED, WHILE DRIVING. IT STARTED UP AGAIN IMMEDIATELY, BUT IT HAS HAPPENED SEVERAL TIMES IN THE LAST MONTH. I WENT ONLINE TO VIEW RECALLS, AND IT STATED THAT 2001 FORD FOCUS HAD A RECALL ON THIS ISSUE. I ALSO FOUND 2 OTHER ITEMS THAT ARE HAPPENING TO THIS VEHICLE THAT WERE ALSO RECALLS. I MADE AN APPOINTMENT WITH THE DEALER TO HAVE THESE RECALLS FIXED, BUT WHEN THEY PULLED UP THE VIN NUMBER, THEY SAID THAT THERE WERE NO RECALLS FOR THIS PARTICULAR CAR. THE OTHER RECALL I FOUND WAS THE ELECTRICAL SYSTEM, AND BATTERY FAILURE. I HAVE ALREADY BURNED UP ONE BATTERY BECAUSE OF THIS ISSUE. THE RECALL STATES THAT THE CABES OVERHEAT AND MAY MELT. THIS VEHICLE DID THIS AS WELL. THE OTHER RECALL IS WHERE THE LATCH ON THE BACK DOOR BEGINS TO NOT LATCH PROPERLY, CAUSING THE DOOR TO COME OPEN WHILE DRIVING. THE BACK DOOR WILL NOT LATCH PROPERLY ON THIS VEHICLE EITHER AND AT TIMES WE HAVE TO OPEN AND CLOSE IT SEVERAL TIMES IN ORDER TO GET IT TO LATCH. THESE 3 RECALLS ARE ALL THINGS THAT HAVE HAPPENED ON 2001 FORD FOCUS VEHICLES, WHICH OUR VEHICLE IS, BUT BECAUSE OUR VIN # DOESN'T MATCH THE RECALLS, THEY REFUSE TO FIX THEM. THESE ARE TRUE SAFETY ISSUES. MY DAUGHTER COULD BE KILLED BECAUSE OF THESE ISSUES. HOW CAN I HAVE MY VEHICLE ADDED TO THESE RECALLS? I AM EXTREMELY UPSET AND CONCERNED THAT THESE ITEMS WILL NOT BE ADDRESSES WHEN FORD KNOWS THAT THEY ARE A PROBLEM ON OTHER 2001 FOCUS VEHICLES. I WILL SUE SHOULD SOMETHING HAPPEN TO MY DAUGHTER DUE TO THIS ISSUE AND FORDS UNWILLINGNESS TO CORRECT THE PROBLEMS. *TR
Nov 04, 2008
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING NUMEROUS FAILURES. THE MAIN FAILURES WERE THE ELECTRICAL SYSTEM, BRAKE SYSTEM, BENT TIE ROD, SHAKING AND VIBRATING, REAR WINDOW MECHANISMS, AND FLOODING AFTER IT RAINS. THE LEAK OCCURS ON THE PASSENGER SIDE AND THE WATER RISES 2 TO 3 INCHES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER DUE TO THE INSPECTION COSTS. THE FAILURE MILEAGE WAS 130,473.
Sep 12, 2008
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,TIRES,EQUIPMENT
1 complaint
I WILL START WITH THE FACT THE CAR IS ON IT'S FOURTH BATTERY. IT HAS HAD THE WIRING HARNESS REPLACED ALONG WITH EVERY SENSOR IN THE CAR SOME TWICE. THERE WAS A STEERING COLUMN RECALL DONE ON IT. THE TWO BACK WINDOWS TRACKS HAVE BEEN BROKE A TOTAL OF SIX TIMES. THE DOOR HANDLES BRAKE THREE SO FAR. THE STEREO IS BROKE FOR THE SECOND TIME. I HAVE HAD TO DO THE BRAKES TWICE SO FAR AND ALL THIS AND THE CAR ONLY HAS 63,498.8 MILES . *TR
Aug 25, 2008
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,SEAT BELTS
1 complaint
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE SIDE VIEW MIRROR ON THE VEHICLE WAS REPAIRED AND THE TRANSMISSION ALSO SLIPPED. AFTER THE REPAIRS WERE COMPLETE, THE VEHICLE DID NOT DRIVE THE SAME. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT IN STOCK AND THEY KEPT THE VEHICLE FOR ONE MONTH. IN ADDITION, WHENEVER THE LEFT TURN SIGNAL WAS ACTIVATED, THE VEHICLE WOULD SHUT OFF ENTIRELY. THE LIGHTS WERE REPLACED; HOWEVER, THE VEHICLE CONTINUED TO LOSE POWER WHENEVER THE SIGNAL LIGHTS, HAZARD LIGHTS, OR AIR CONDITIONING WERE ACTIVATED. THE HEADLIGHTS CONTINUED TO SHORT AND, WHILE DRIVING AT NIGHT, THE HIGH BEAMS HAD TO BE ACTIVATED. THE SEAT BELT IN THE REAR DRIVER'S SEAT WAS INOPERABLE AND THE DRIVER'S SEAT CONTINUED TO MOVE BACKWARDS FROM THE STEERING WHEEL. SHE ALSO STATED THAT THE KEY CAN BE REMOVED FROM THE IGNITION WHILE THE VEHICLE IS IN MOTION AND WHILE THE IGNITION IS ON. FINALLY, NONE OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL ARE FUNCTIONAL. THE FAILURE MILEAGE WAS 23,000 AND CURRENT MILEAGE WAS 95,000.
Aug 25, 2008
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
WAS DRIVING HOME AND ENGINE BEGAN KNOCKING AND GOT LOUDER AND WHEN I RETURNED HOME HAD MY HUSBAND LOOK AT IT AND FOUND 3 MOTOR MOUNTS WERE RUSTED OFF. DEALERSHIP REPLACED MOTOR MOUNTS A WEEK LATER AT MY COST AND DIDN'T GIVE ME A RENTAL CAR. *TR
Jul 09, 2008
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
1 complaint
I BOUGHT THIS CAR IN JUL07. IN DEC07 STARTED HAVING PROBLEMS WITH CAR SURGING/JOLTING WHILE DRIVING ON HIGHWAY (55-65 MPH) THEN CAR WOULD JUST STALL, COMPLETELY DIE. ENGINE LIGHT WOULD COME ON, NO POWER STEERING NO LIGHTS. I WOULD MANAGE TO GET IT OVER TO THE SIDE OF THE ROAD NARROWLY AVOIDING ACCIDENT AND CAR WOULD NOT START. AFTER SAT FOR ABOUT 10 MINS IT WOULD START. IT WOULD DRIVE OK FOR ABOUT 10-20 MILES AND THEN SURGE AND DIE. IT HAPPENS PERIODICALLY AND IN BETWEEN THE CAR MAY DRIVE FINE FOR WEEKS. SERVICE CENTER CAN'T FIND ANYTHING WRONG WITH IT. IT JUST HAPPENED AGAIN 3-18-08 WHILE I WAS DRIVING ON INTERSTATE AT 65MPH, JOLTED TWICE AND COMPLETELY DIED. I WAS NEARLY KILLED AS A SEMI WAS BEHIND ME AND ANOTHER BESIDE ME. I HAD TO FIGHT THE CAR TO GET IT OFF THE SIDE OF THE ROAD AND NARROWLY MISSED THE SEMI RUNNING UP OVER THE TOP OF ME. AFTER SITTING FOR 10 MIN IT STARTED AGAIN BUT WOULD NOT REACH FULL POWER. I COULD ONLY GET IT UP TO ABOUT 50 MPH, THEN STARTED JOLTING AND DIED AGAIN AFTER ABOUT 6 MILES THIS CONTINUED FOR 30 MILES. ENGINE LIGHT WAS ON. I HAD THAT READ BY ADV AUTO LATER AND IT WAS TWO CODES ONE FOR MASS AIRFLOW SENSOR. IT HAS BEEN IN SERVICE GARAGE SINCE THEN. THEY CAN'T FIND ANYTHING WRONG WITH IT. I DID NOTICE THAT THIS SEEMS TO ONLY BE HAPPENING WHEN IT RAINS. THEY SPRAYED WATER TODAY ON THE FRONT OF THE CAR WHILE IT WAS RUNNING AND IT DIED IN THEIR SHOP. THEY STILL HAVE NO IDEA WHAT IS WRONG WITH IT. IT ALSO HAS A LOUD VIBRATION/NOISE IN FRONT END. MOTOR MOUNTS HAVE BEEN CHANGED, NEW ALTERNATOR, NEW BATTERY, NEW BELT REPLACED DEC 27,07. THE VEHICLE DIED AGAIN FEB 5, 2008 6 TIMES. IT DIES AT ALL SPEEDS AND SOMETIMES STALLS AT STOP LIGHTS/SIGNS. I AM EXTREMELY FRUSTRATED WITH IT AND NEED A RELIABLE CAR TO GET TO WORK AND AM MAKING CAR PAYMENTS ON A CAR THAT HAS BEEN IN THE SHOP 36 DAYS IN THE LAST 90. ALSO VERY CONCERNED ABOUT CAUSING AN ACCIDENT OR KILLING MYSELF, MY KIDS OR SOMEONE ELSE. *TR
Mar 28, 2008
STEERING,SUSPENSION,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT HEARD A NOISE COMING FROM ONE OF THE FRONT WHEELS. WHEN HE DRIVES OVER SPEED BUMPS, IT SOUNDS AS IF SOMETHING IS LOOSE UNDER THE VEHICLE. HE ALSO STATED THAT WHEN HE DRIVES BETWEEN 50-75 MPH, THE VEHICLE VIBRATES AND THE STEERING WHEEL SHAKES. HE HAD THE TIRES ROTATED AND BALANCED AND THE FRONT END ALIGNED, HOWEVER, THE MECHANIC STATED THAT THOSE WERE NOT THE CAUSE OF THE VIBRATION AND NOISE. THE CONTACT FOUND NHTSA RECALL NUMBER 02V289000 (STEERING: LINKAGES). THE CONTACT STATED THAT HIS VEHICLE WOULD NOT START AND HE HAD THE BATTERY INSPECTED. THE MECHANIC STATED THAT THE BATTERY WAS FINE. THE VEHICLE STARTED WHEN THE CONTACT LOOKED UNDER THE HOOD AND MOVED THE BATTERY CABLE. UPON CLOSER INSPECTION, HE REALIZED THAT THE CABLES LOOKED AND SMELLED BURNT. HE THEN DISCOVERED NHTSA RECALL NUMBER 02V288000 (ELECTRICAL SYSTEM:BATTERY:CABLES). HE NOTIFIED FORD ABOUT THE TWO RECALLS AND WAS INFORMED THAT HIS VIN WAS EXCLUDED FROM BOTH. THE CONTACT FEELS THAT HIS VEHICLE SHOULD BE INCLUDED SINCE HE IS EXPERIENCING THE SAME FAILURES. THE CURRENT MILEAGE WAS 43,800 AND FAILURE MILEAGE WAS 38,000.
Aug 22, 2007
SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,FUEL SYSTEM, OTHER,TIRES,EQUIPMENT
1 complaint
BOUGHT NEW IN '01 FORD FOCUS. NOTICED RIGHT OFF BRAKES WOULD MAKE A GRINDING NOISE AND SQUEAK. TIRES WERE WORN REAL BAD ON INSIDE ON ONE FRONT SIZE SINCE WE BOUGHT IT. REPEATED ALIGNMENTS WITH NO IMPROVEMENT. STILL EXPERIENCE THIS PROBLEM. STARTED EXPERIENCING PROBLEMS WITH IT MISSING DURING ACCELERATION. CHECK ENGINE LIGHT CAME ON IN FEBRUARY 2005 AND TOOK IT TO THE DEALERSHIP. THEY REPLACED SENSORS THAT HAD RECALL,WAS RECALL CODE P0401. ENGINE LIGHT STAYED ON. THEY SAID THAT WE WERE USING GAS THAT WAS DIRTY AND WAITING TOO LATE TO PUT GAS INTO THE CAR AND THAT WAS WHY IT WAS STALLING. WE PAID $272.98 FOR THEM TO REPLACE THIS WHOLE SECTION THAT HAD TO DO WITH THE FUEL BEING FILTERED. CAR LOSES POWER AND STUTTERS GOING AROUND CURVES WITH EVEN OVER A HALF A TANK OF GAS. STALLING TO THE POINT WE MUST PULL OVER INTO THE EMERGENCY LANE AFRAID OF ACCIDENT! I OWN CAR I BOUGHT BRAND NEW AND IT JERKS AND SPUTTERS LIKE SOME PIECE OF CRAP FROM JD BYRIDER! EVERYTIME WE START THE CAR YOU SMELL OIL BURNING FOR15 MINUTES AFTERWARDS. HAD IT CHECKED NO LEAKS OR ANYTHING COULD BE FOUND. APRIL OF 2005 NOTICED WHEN THE CAR IDLED AT A TRAFFIC LIGHT THE THERMOSTAT WOULD SHOW SHOOT UP SHOWING IT WAS RUNNING HOT! TOOK IT IN TO THE DEALERSHIP AND THEY FOUND ANTI-FREEZE LEAKING. WAS TOLD THE THERMOSTAT HOUSING AND THERMOSTAT HAD TO BE REPLACED. RETESTED IT AND WAS TOLD PROBLEM SOLVED. OUR BILL WAS $375.00. THIS WAS FIRST BRAND NEW CAR AND WAS TAKEN WELL CARE OF, IT ONLY HAS AROUND 78,000 MILES ON THE ODOMETER. I WAS TOLD THERE WAS A SILENT RECALL ON THESE FOR THE ENGINE PROBLEMS AND THEY WERE BEING FIXED FOR NO COST TO THE OWNER. WE WERE NOT NOTIFIED OF A RECALL AND PAID FOR ALL OF THIS OUT OF POCKET .CAR IS PAID OFF NOW AND CANNOT ENJOY HAVING A PAID OFF CAR WITH LOW MILEAGE BECAUSE WE ARE SCARED TO DRIVE IT AND BOUGHT A NEW CAR THAT WAS SAFE TO DRIVE AROUND WITH OUR KIDS! TIME GOES ON AND IT IS GETTING WORSE. SOMETIMES NOT WANTING TO START AT ALL! ENGINE STILL STALLS DESPITE ALL THESE REPAIRS. *TR
Aug 22, 2007
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
I PURCHASED A 2001 FORD FOCUS ON MY WAY TO WORK WHILE PULLING INTO MY PARKING SPACE THE CAR ACCELERATED UNEXPECTEDLY THEN THE BRAKES DID NOT WORK. I THEN PULLED ON THE EMERGENCY BRAKES WHICH DID NOT WORK TO IMMEDIATELY STOP THE CAR. I CRASHED HEAD ON INTO THE CAR IN FRONT OF THE PARKING SPACE. ALSO, UPON IMPACT THE AIRBAGS DID NOT INFLATE. THE CAR WAS SUPPOSEDLY TO HAVE FRONT AND SIDE IMPACT AIRBAGS AND ONE IN THE STEERING WHEN AND NOTHING HAPPENED. MY CHEST WENT STRAIGHT INTO THE STEERING WHEEL SO HARD THERE WAS A CIRCULAR IMPRINT AROUND MY CHEST AND STOMACH. AFTER PEOPLE CAME TO SEE ABOUT ME ONE MAN ASKED IF MY CAR WAS OFF. I SAID YES AND HE POINTED OUT THE CAR STILL LOOKED LIKE IT WAS TRYING TO ACCELERATE. THE WHEELS WERE SPINNING FULL FORCE. I TOOK THE CAR BACK TO THE DEALERSHIP I ONLY HAD IT FOR 3 DAYS AND NOTHING WAS DONE TO CORRECT THE FAILURE. THE OWNER OF THE DEALERSHIP SAID SINCE THE CAR WAS IN A WRECK IT WAS WORTHLESS TO HIM AND THERE WAS NOTHING HE COULD DO. HE EVEN THREATENED THAT HE WOULD CALL THE POLICE IF MY FAMILY AND MYSELF DID NOT LEAVE. *JB
Aug 16, 2007
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
TL* - THE CONTACT OWNS A 2001 FORD FOCUS ZX3. THE CONTACT PURCHASED THE VEHICLE ,AND TWO WEEKS LATER THE HEAT STOPPED WORKING. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALER FOR REPAIRS, AND THEY DID AN INCOMPLETE REPAIR JOB. THE DEALER GOT THE HEAT TO WORK BUT IT ONLY WORKED WHEN THE CONTACT TURNED THE HEAT ON HIGH. THE CONTACT STATED THAT ON A REALLY BAD SNOW DAY SHE SMELLED RUBBER BURNING AND TURNED THE HEAT OFF AND OPENED THE WINDOW. SHE HAD TO SHUT THE WINDOW AND TURN THE HEAT BACK ON, AND WHEN SHE DID FUMES BEGAN TO GATHER IN THE VEHICLE, AND THE ENTIRE VEHICL WAS FILLED WITH SMOKE. THE CONTACT CONTINUED TO DRIVE HOME WHEN THE CAR SHUT DOWN ENTIRELY. FORD AND TOYOTA GAVE HER THE RUN AROUND CONCERNING REPLACING THE VEHICLE AND A TRADE IN. THE CONTACT WAS INSTRUCTED TO CONTINUE USING THE VEHICLE WHILE A TRADE IN WAS BEING NEGOTIATED. WHEN THE CONTACT WENT TO SIGN NEGOTIATION PAPERS SHE WAS DECLINED. *AK THE CONSUMER STATED AFTER PICKING UP THE VEHICLE, ALL THE LIGHTS ILLUMINATED, THE CONSUMER WAS TOLD IT WAS FIXED. THE SALESMAN TEST DROVE THE VEHICLE AND IT CUT OFF IN THE MIDDLE OF THE STEET. UPDATED 03/30/07. *JB
Feb 21, 2007
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
I OWN A 2001 FORD FOCUS SE AUTOMATIC: MY IGNITION LOCK AND THE STEERING WHEEL ARE JAMMED. IT IS A VERY RECENT DEVELOPMENT AND I AM FINDING OUT THAT I MAY HAVE TO PAY HUNDREDS OF DOLLARS TO FIX IT, WHICH I AM VERY UNHAPPY ABOUT SINCE IT WOULD HAVE BEEN PREVENTED BY A RECALL OF THE VEHICLE. I STILL HAVE NO IDEA HOW I AM GOING TO FIX IT AND I MIGHT HAVE TO END UP TOWING THE CAR WHICH WILL COST EVEN MORE AND I DON'T HAVE ENOUGH MONEY TO DO THAT, BUT IF I LEAVE IT ON MY STREET THEN I WILL GET A PARKING TICKET. SHAME ON YOU FORD FOR NOT ISSUING A RECALL, WHAT AM I SUPPOSED TO DO? ANOTHER PROBLEM WITH MY FOCUS IS THAT THE REAR PASSENGER SIDE WINDOW BROKE IN 2005. THE MOTOR GOT JAMMED AND BROKE OR SOMETHING, BUT NOW MY WINDOW WON'T ROLL UP AND MY CAR IS GETTING RAINED INSIDE OF, AGAIN THANKS FORD FOR NOT ISSUING A RECALL ON THAT PROBLEM, WHICH IS A PROBLEM THAT EVERY FORD FOCUS OWNER THAT I KNOW HAS. I WILL NEVER BUY A FORD AGAIN, AND I WILL TELL EVERYONE THAT FORD'S SUCK!!!!! *NM
Feb 11, 2007
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
I OWN A 2001 FORD FOCUS ZTECH. MY CAR WAS STALLING AT RANDOM IN THE MIDDLE OF DRIVING AND FINALLY WOULDNT START AT ALL. I TOOK IT TO A DEALERSHIP. THEY SAID MY BATTERY CABLES WERE MELTED, SO THEY REPLACED THEM, REROUTED THEM, ALONG WITH MY CLIPS, ETC. THEY COULDN'T FIGURE OUT WHY MY CABLES WOULD BE LIKE THAT AND SAID THAT IS PROBABLY WHY MY CAR DOESN'T START ALL THE TIME, BUT THEY COULDN'T BE POSITIVE SO THEY RECOMMENDED THAT I REPLACE MY STARTER AS WELL. THEY CHARGED ME $998. THIS ALSO HAPPENED TO ME IN PREVIOUS YEARS. I WENT TO THE VEHICLE RECALL SITE AND SEE THAT FORD STARTED A RECALL IN 2003 ON THIS VERY SAME PROBLEM. WHY DIDN'T I RECEIVE RECALL INFORMATION ON MY CAR? I'VE STALLED BEFORE IN THE MIDDLE OF TRAFFIC LAST YEAR FOR THE SAME PROBLEM AND HAD MY BATTERY REPLACED. THIS HAPPENS TOO MUCH. I HAVE SMALL CHILDREN'S SAFETY TO WORRY ABOUT. WHAT BOTHERS ME IN ADDITION TO THAT IS THAT THE FORD DEALERSHIP THAT I USED SHOULD HAVE NOTICED THIS RECALL AND RELATED IT TO MY VEHICLE'S PROBLEM. I FEEL THIS IS A TERRIBLE SAFETY ISSUE, AND I CAN'T AFFORD TO KEEP GETTING NEW BATTERIES/CABLES AND STARTERS. ALSO, MY KEY KEEPS GETTING STUCK IN THE IGNITION, AND FORD WON'T DO ANYTHING ABOUT THAT EITHER, EVEN THOUGH MY DEALER SAID IT'S A VERY COMMON PROBLEM WITH THIS PRODUCT. THEY SAID IT WOULD COST ME AT LEAST $400 TO FIX IT. I'VE ALREADY GOTTEN STUCK AT A STORE TWICE. IT JUST WORKS WHEN IT WANTS TO. *NM
Nov 28, 2006
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
1 complaint
BRAKES HAD TO BE REPLACED AT LESS THAN 24,000 MILES; CONTINUES GRINDING AND SQUEAKING CONTINUE EVEN FOLLOWING BRAKE REPLACEMENT AND TURNING OF ROTORS; AT HAVE REPLACED ALL FOUR TIRES TWO TIMES, WITH LESS THAN 20,000 MILES ON EACH SET OF TIRES; IGNITION SWITCH MALFUNCTIONED - I COULD GET THE KEY INTO THE IGNITION, BUT IT WOULD NOT ROTATE; NOW AT ONLY 41,000 MILES, THE ENGINE ATTEMPTS TO STALL IN IDLE - THE WHOLE CAR SHUDDERS - AND HAS STALLED TWICE WHILE I WAS STOPPED AT TRAFFIC LIGHTS. THIS PRESENTS A DANGEROUS SITUATION, NOT ONLY FOR MYSELF, BUT FOR MY TWO CHILDREN AND OTHERS ON THE ROADWAY. IN REVIEWING THIS SITE, I AM OBVIOUSLY NOT THE ONLY ONE EXPERIENCING THESE SAME PROBLEMS. WHY DOESN'T THE NHTSA ISSUE RECALLS ON FORD FOCUS FOR THESE AND OTHER PROBLEMS? FORD SHOULD RECALL THE WHOLE LINE AND ISSUE REFUNDS TO CUSTOMERS OR CANCEL THEIR REMAINING LOAN PAYMENTS. I AM A SINGLE MOTHER WITH TWO CHILDREN, WHO CANNOT AFFORD COSTLY REPAIRS. THE ATTITUDE OF THE SERVICE PERSONNEL AT THE FORD DEALERSHIP HERE IS AWFUL, AND THEY HAVE TREATED ME BADLY EVERY TIME I HAVE GONE IN THERE, SO THAT I DON'T EVEN WANT TO TAKE THE CAR IN WITH THIS LATEST PROBLEM.*AK
Jan 27, 2006
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,TIRES,EQUIPMENT
1 complaint
WENT SO SEARS AUTO CENTER AT 9570 SOUTH WEST FREEWAY HOUSTON TEXAS 77074. FOR A TIRE CHANGE THEY CHARGE 156.00 AND ALSO TOLD ME THAT MY CAR ROTORS WERE BROKEN AND NEED SHOE/PAD TO BE REPLACED. AND CAR NOT TO BE DRIVEN. TOTAL AMOUNT 571.00. CALLED NEXT MORNING TO CANCEL WORK BECAUSE I DECIDED TO TAKE TO DEALER FORD. BUT THAT TIME CAR WASN'T FIXED YET CAUSE THEY TOLD ME TO PAY FIRST BUT I DIDN'T HAVE A CREDIT CARD WITH ME THAT NIGHT SO I LEFT IT THERE AND TOOK BUS. THEY CHARGE 271. NEXT MORNING FOR SOME SHOE/PAD WHICH I TOOK MY CAR THE THE REGULAR MECHANIC AND THEY TOLD ME THAT SEARS DID NOT CHANGE ANYTHING ON MY CAR. SO I PAY THAT MANY MY CAR IS STILL NOT FIXED. I HAVE TO DRIVE MY CAR BECAUSE I DON'T HAVE ANOTHER WAY TO MOVE. SO PLEASE HELP ME TO TO GET MY MONEY BACK OR TO GET MY CAR FIXED. *JB
Jan 10, 2006
FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTING
1 complaint
DT: CONTACT COMPLAINED ABOUT A FUEL INJECTION SYSTEM PROBLEM. WHEN THE CAR CAME TO A FULL STOP THE ENGINE TURNED OFF. AN INDEPENDENT MECHANIC ADVISED THE CONTACT TO TAKE THE CAR TO THE DEALER, WHICH SHE HAS NOT DONE. ADDITIONALLY, THE TURNING LIGHTS WERE NOT RETURNING TO THE ORIGINAL POSITION WHEN USED. SHE PURCHASED THE CAR FROM A FAMILY MEMBER. THEREFORE, SHE DID NOT KNOW THE DEALER'S NAME.*AK
Dec 14, 2005
SUSPENSION,FUEL SYSTEM, GASOLINE
1 complaint
2001 FORD FOCUS PROBLEMS PROBLEM 1 - IN THE PAST, WHENEVER I WOULD TRANSITION BETWEEN FREEWAYS, MY CAR WOULD BEGIN TO STALL. I PUSH THE GAS PEDAL, AND NOTHING WOULD HAPPEN FOR AT LEAST 10 - 15 SECONDS. IT HAPPENED MOSTLY ON A CIRCULAR ON RAMP. AND I THINK THIS PROBLEM LEAD TO THE NEXT ISSUE. PROBLEM 2 - I HAD TO REPLACE THE FUEL PUMP (WHICH WAS EXPENSIVE). I THINK THIS ISSUE HAPPENED DUE TO THIS STATEMENT I READ "NHTSA INVESTIGATORS SAID THE ALLEGED ENGINE STALL PROBLEM MAY BE CAUSED BY DEBRIS ACCUMULATING IN THE GAS TANK, BLOCKING FUEL FROM BEING DELIVERED TO THE ENGINE." EVENTUALLY, THIS "DEBRIS" PROBLEM CAUSES STRAIN ON THE FUEL PUMP. AND NOW, MY CHECK ENGINE LIGHT CAME ON. I CHECKED THE ISSUE, AND THEY SAID IT'S A GAS VAPOR LEAK OR SOMETHING TO THAT AFFECT. THEY TOLD ME TO KEEP AN EYE OUT FOR A GAS LEAK. THAT ISSUE MAYBE FROM THE MECHANIC WHO FIXED IT, BUT IF FORD WOULD HAVE PUT A RECALL FOR THAT ISSUE, I WOULDN'T BE HAVING THIS PROBLEM. PROBLEM 3 - I TOOK MY FOCUS INTO FORD TO GET A "BUZZING" SOUND CHECKED OUT. THEY FIXED THE BEARING PROBLEM BECAUSE MY CAR WAS UNDER WARRANTY. NOW, 2 YEARS LATER, THE SOUND IS BACK. I READ A STATEMENT "...A REAR-WHEEL BEARING FAILURE THAT COULD LEAD TO A WHEEL FALLING OFF..." I AM AFRAID THAT THIS NOISE I HEAR TODAY IS DUE TO THAT SAME PROBLEM 2 YEARS AGO. I CALLED FORD AND THEY TOLD ME IT WAS GOING TO COST ME CLOSE TO $400 TO REPAIR IT. FIRST OF ALL, THAT'S A LOT OF MONEY TO ME. SECONDLY, I'M VERY AFRAID FOR THE SAFETY OF MY WIFE. I'M AFRAID SOMETHING MIGHT HAPPEN WHEN SHE DRIVES THE CAR. THIRD, I DON'T THINK IT'S FAIR FOR ME TO HAVE TO REPAIR SOMETHING THAT IS "FAULTY" DUE TO THE MANUFACTURER. *NM
Oct 11, 2005
EQUIPMENT,UNKNOWN OR OTHER
1 complaint
MY HUSBAND AND I PURCHASED A 2001 FORD EXPEDITION XLT IN JULY 2001. WE HAVE ONLY RECEIVED 1 RECALL ON THIS VEHICLE WHICH PERTAINED TO THE PCV VALVE. WE HAVE NOT BEEN NOTIFIED OF ANY OTHER RECALLS BY FORD. WE HAVE CHECKED YAHOO.COM AND CURRENTLY THERE ARE 7 RECALLS. WE ARE WONDERING IF OUR VEHICLE IS AFFECTED. THE VIN # IS [XXX]. WE ARE ALSO WONDERING IF THERE MAY BE A RECALL ON THE AXLES OF 2001 MAKES. A YOUNG MAN WRECKED IN OUR FRONT YARD THE OTHER NIGHT BECAUSE HIS BACK RIGHT AXLE BROKE INTO AND MADE THE BACK RIGHT TIRE COME OFF AND FLY ACROSS OUR YARD. LUCKILY, HE WAS NOT HURT. WE HAVE 3 CHILDREN IN THIS VEHICLE WITH US AND ARE CONCERNED ABOUT THEIR SAFETY AS WELL AS OUR OWN. THANK YOU FOR ANY HELP IN THIS MATTER. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 22, 2005
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,TIRES
1 complaint
MY CAR HAS 29,500 MILES ON IT. I BOUGHT IT USED ABOUT 3 WEEKS AGO. FOLLOWING SYMPTOMS: 1 - CAR STUMBLES/HESITATES/LOSES POWER AT AROUND 2-3K RPM...REGARDLESS OF SPEED...BUT STUMBLING/HESITATION IS BEST FELT ON THE FREEWAY. 2 - CAR HAS HAD SOME TYPE OF RECALL WORK AND DPFE SENSOR REPLACED AT: 17500 MILES. NOT SURE IF FUEL PUMP RECALL HAS BEEN PERFORMED...FORD DEALERS HAVE BEEN VERY RELUCTANT TO TELL ME WITHOUT MAKING ME SPEND $150+ ON A STUPID DIAGNOSIS...THAT'S CALLED GOOD BUSINESS. 3 - DPFE SENSOR REPLACED PRIOR TO ME PICKING UP THE CAR AT: 28440 MILES. 4 - 1000 MILES LATER...I HAVE THE STUMBLING. 5 - THINGS I'VE DONE TO THE CAR: A - REPLACED AIR FILTER B - REPLACED FUEL FILTER C - REPLACED PCV VALVE D - REPLACED PLUGS (USING BOSCH PLATINUM 2) SO FAR I'VE DONE ALL CHANGES MYSELF BECAUSE NO FORD DEALERSHIP SEEMS TO CARE TO OFFER ADVICE OR A HELPING HAND. THE CONSEQUENCES ARE THAT I'VE ALMOST BEEN HIT FROM THE REAR DUE TO STUMBLING/HESITATION. *JB
Aug 15, 2005
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,TIRES
1 complaint
DT: BRAKES FAILED TWICE SINCE 2001. BRAKES WERE REPLACED IN 2001 AND 2002. KEPT REPAIRING THE VEHICLE. THE WATER PUMP/BATTERY, AND TIRES MALFUNCTIONED. ON JUNE 11 2005 WHILE DRIVING THE CAR STOPPED. THE CAR MADE A POPPING SOUND AND STARTED SMOKING. THERE WAS A WARNING, THE BATTERY LIGHT WAS ON. THE ENGINE LIGHTS CAME ON RIGHT BEFORE. CAR DIDNT START BACK UP AFTER SEVERAL ATTEMPTS. CAR WAS TOWED TO HOME. DEALER REPORTED NO PROBLEM WITH THE VEHICLE. CAR WAS REGULARLY SERVICED.*AK
Jun 13, 2005
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
CONTACT STATED: WHEN THE KEY WAS PUT IN THE IGNITION THE KEY BECAME STUCK. THE CAR WAS AT THE FORD DEALER. AND HAD NOT BEEN REPAIRED. FORD TOLD THE CONSUMER THAT THE STEERING COLUMN MAY HAVE BEEN DAMAGED. IN ADDITION, FORD WAS REPLACING THE FUEL PUMP AND SEAT BELT.*AK
May 02, 2005
SUSPENSION,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
1 complaint
THE FUEL FILTER GETS CLOGGED WHICH BLOCKS THE FLOW OF FUEL TO THE ENGINE, CAUSING STALLING. THIS IS THE THIRD TIME THAT THE FUEL FILTER HAD TO BE REPLACED. A RECALL WAS ISSUED REGARDING THIS PROBLEM. *AK RECALL CAMPAIGN # 03V482000. THERE WAS BRAKE PULSATION, THE FRONT END CREAKS REALLY BAD AND THE VEHICLE WOULD HAVE NO POWER AND OR STALL WHILE GOING 40-45 MPH. *SC *JB
Mar 30, 2005
SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
THE DRIVER HEARD A HUMMING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE NOISE ESCALATED WHILE THE VEHICLE ACCELERATED. CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD, AND REMAINED ON. THEN, VEHICLE STALLED. DRIVER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT DRIVER'S SIDE WHEEL BEARING NEEDED TO BE REPLACED DUE TO CORROSION. ALSO, THE ENGINE NEEDED A SENSOR. *AK
Feb 15, 2005
ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
1 complaint
I OWN A 2001 FORD FOCUS. PROBLEMS STARTED ONE MONTH AFTER PURCHASE. WINDOW WIPER MOTOR BLEW BUT WAS UNDER WARRENTY. THEN AFTER WARRENTY EXPIRED EVERYTHING STARTED TO GO WRONG. TRUNK HOOD WOULD NOT LATCH CLOSED, THEN DOOR LATCHES STARTED TO STICK , THEN HAD TO CLIMB INTO PASSENGER SEAT TO OPEN DRIVERS SIDE DOOR BECAUSE IT WOULD NOT UNLOCK AND DOOR HANDLE PLAYS GAMES AND OPENS DOOR WHEN IT WANTS TO. FUEL PUMP HAD A RECALL, THANK GOD BECAUSE I KEPT STALLING ON HIGHWAY. THEN WHILE DRIVING HOME FROM WORK THE BACK PASSENGER SIDE DOOR FLEW OPEN ON HIGHWAY, ALMOST CAUSED ACCIDENT. THEN ENGINE BLEW WITH ONLY 123,000 MILES ON IT. I HAVE ALL OIL CHANGE RECORDS TO PROVE ENGINE OIL WAS CHANGED EVERY 3,000 MILES GIVE OR TAKE 20. ENGINE HAD TO BE REPLACED AND THAT LEFT ME WITHOUT A CAR FOR A WEEK. PAID $1900 FOR AN ENGINE FROM A TOTALED FOCUS. CALLED FORD MOTOR COMPANY AND THEY TOLD ME TO HOLD MY ENGINE RECEIPT SO THAT WHEN AND IF THEY GET ANY COMPLAINTS MAYBE IN 2 YEARS OR SO I'LL GET A REFUND. TOTAL MONEY THAT I HAVE PUT IN CAR IS OVER $4,000.00 AND IT'S STILL NOT PAID OFF YET. NOW I NEED A NEW FRONT AXLE BECAUSE THAT IS GOING BAD. WHY CAN'T FORD HELP ME WHEN I HAVE QUESTIONS AND WHY IS IT WHEN I GO TO A DEALER AND THEY CAN'T HELP AND THEN I CALL COMPANY ITSELF THEY GO AND CALL DEALER I WENT TO AND THEY GO BY WHAT DEALER MECHANIC SAYS AND NOT CUSTOMER. I WILL NEVER BUY ANOTHER FORD AGAIN. AND NOW THE DEALER I BOUGHT IT FROM WENT OF OF BUSINESS.*AK
Jan 28, 2005
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,SEAT BELTS,LATCHES/LOCKS/LINKAGES
1 complaint
SO MANY PROBLEMS DON'T KNOW WHERE TO START, OK LETS TALK ABOUT THE DOORS. WE BOUGHT THE CAR NEW IN 2001 AND ALMOST IMMEDIATELY STARTED EXPERIENCING DIFFICULTIES. THE TRUNK WOULDN'T LATCH AND THE DOOR LIGHT WOULD BE ON OR IT WOULD LATCH BUT WOULDN'T COME OPEN WE COMPLAINED TO THE DEALER THEY WOULD "ADJUST"IT. HOWEVER, THE PROBLEM WOULD BE BACK IN A DAY OR TWO, AND IT WAS GETTING WORSE. THE DOORS STARTED TO JAM,AND FLY OPEN WHILE MOVING. TOOK IT TO THE DEALER AND THEY TOLD US TO CALL FORD COMPANY COMPLAINT LINE AND THEY SAID IT WAS A MILEAGE PROBLEM,AND THEY EXPLICITLY SAID THEY WOULD NOT HELP. WE HAVE CALLED THE DEALER AND THE FORD MOTOR CO. MANY TIMES AND THEY ARE NO LONGER HELPING,EVEN THOUGH THE MECHANIC AT THE DEALER SAID THE DOORS HAD INTERNAL DAMAGE. PLEASE UNDERSTAND THIS HAS BEEN AN ON-GOING PROBLEM AND THE LAST TIME OUR 9 YR.OLD WOULD HAVE FALLEN OUT OF THE CAR HAD HE NOT BEEN WEARING HIS SEATBELT. OH,YES THEN THERE IS THE SEATBELTS,BRAKE LINES, DOOR KNOBS,BRAKE ROTORS,FUEL PUMP,WHEEL BEARINGS THE LIST GOES ON WE HAVE A LEMON PLEASE CONTACT US TO HELP. *JB
Jan 23, 2005
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
MY 2001 FORD FOCUS HAS STALLED AGAIN. THIS IS ABOUT THE 4TH TIME. LOCAL MECHANIC FOUND PROBLEM TO BE FUEL INJECTOR PUMP. DEALERSHIP CLAIMS THAT IS ONLY BATTERY REPLACEMENT. I HAVE ALL OLD PARTS FROM RECENT SERVICE AT DEALERSHIP. I WOULD LIKE TO SEE THIS VEHICLE RECALLED. FOUND INTERNET ARTICLE THAT STATES THAT THIS IS NOT AN UNCOMMON PROBLEM WITH THIS MAKE/MODEL. HTTP://WWW.THEAUTOCHANNEL.COM/F/MANIA/REPAIR/NEWS.HTML?MANIA. *JB
Dec 22, 2004
STEERING,SUSPENSION,EXTERIOR LIGHTING,TIRES
1 complaint
I HAVE HAD MORE REPAIRS INCIDENCES WITH 2001 FORD FOCUS THAN IS NORMAL ON ANY CAR. IF MOST OF THE REPAIRS HAD BEEN IN THE FIRST 18 MONTHS I COULD HAVE EASILY DECLARED A LEMON. UNFORTUNATLEY THEY HAVE BEEN SINCE THAT TIME. MOST RECENTLY I HAVE HAD THE REAR WHEEL BEARINGS REPLACED FOR THE SECOND TIME ON A 3 YEAR OLD CAR AND AM IN THE PROCESS OF HAVING THE STEERING COLUMN REPLACED FOR THE SECOND TIME. I WENT THROUGH OVER 3 FULL SETS OF TIRE IN LESS THAN A YEAR AND A HALF. AND LESS THAN A YEAR AGO I GOT PULLED OVER BY THE POLICE BECAUSE I HAD ABSOLUTELY NO LIGHTS IN THE BACK OF MY VEHICLE. FORD DEALER CHARGED ME TO REPLACE THE REAR LIGHT HOUSING AND SOME WIRE THAT HAD SHORTED OUT.*AK
Dec 09, 2004
STEERING,ELECTRICAL SYSTEM,AIR BAGS
1 complaint
STEERING WHEEL LOCKS WHEN KEY IS PUT IN THE IGNITION. THE IGNITION SWITCH AND CLOCK SPRING WERE REPLACED TWICE BEFORE. VEHICLE WILL BE TAKEN TO DEALER FOR REPAIRS AGAIN.*AK
Nov 29, 2004
STEERING,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
I AM THE OWNER OF A 2001 FORD FOCUS AND HAVE ALWAYS HAD PROBLEMS WITH IT. ON 10/28/2004 I STOPPED FOR GAS WITH MY TWO SMALL CHILDREN. AFTER RE-FUELING, WE ALL GOT BACK INTO THE CAR TO LEAVE AND THE KEY WOULDN'T TURN. MY WHOLE STERING COLUMN HAD LOCKED UP-THE STEERING WHEEL WOULDN'T BUDGE, THE SHIFTER WAS LOCKED AS WELL AS THE BRAKE PEDEL. ALTHOUGH MANY STRANGERS TRIED TO HELP ME START MY CAR, ME ADN MY CHILDREN WERE STUCK AT THE GAS PUMP FOR OVER AN HOUR. AFTER HAVING MY CAR TOWED THE DRIVER TOLD ME THAT THIS WAS HIS SEOND FOCUS THAT DAY WITH THE SAME PROBLEM AND HIS COMPANY TOWS SEVERAL A MONTH.
Oct 29, 2004
STEERING,FUEL SYSTEM, GASOLINE,WHEELS
1 complaint
I AM EXHIBITING PROBLEMS WITH MY 2001 FORD FOCUS LX THAT MATCHES THE PROBLEMS LISTED WITH THE RECALLS FOR THE CAR. I AM HAVING POWERS SURGES, VIBRATION IN THE FRONT END, NOISES IN THE FRONT END, AND LOSS OF POWER. I HAVE CONTACTED THE FORD MOTOR COMPANY ABOUT THIS AND HAVE BROUGHT THE CAR IN SEVERAL TIMES ABOUT IT. THEY KEEP SAYING THERE ARE NO RECALLS FOR MY CAR. I KNOW THIS TO BE FALSE BECAUSE A FRIEND OF MINE GOT THE SAME EXACT CAR AS I DID 2 WEEKS APART FROM ME. HE HAS RECIEVED THE RECALL LETTERS AND ALREADY HAD THE PROBLEMS FIXED. I NEED HELP. *AK
Oct 23, 2004
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,WHEELS
1 complaint
WHILE DRIVING AND UPON STEPPING ON THE BRAKES FRONT WHEELS MOVED BACK THREE TO FOUR INCHES. THE BUSHINGS WERE TOO SMALL. UPON TURNING THE STEERING WHEEL LEFT ONE COULD SEE THE FRONT WHEELS MOVING BACK. CONSUMER STATED VEHICLE HAD BEEN TO THE DEALER FIFTEEN TIMES. DEALER PUT REPLACEMENT PARTS FIVE TIMES. TIRES HAD TO BE CHANGED BETWEEN TEN TO THIRTEEN THOUSAND MILES, AND TIRES WERE UNDER WARRANTY FOR 30000 MILES. ALSO, IGNITION SWITCH HAD BEEN CHANGED TWICE, BUT PROBLEM RECURRED. *AK
Sep 17, 2004
ELECTRICAL SYSTEM,SEATS
1 complaint
WHEN DRIVING AT AN UNDETERMINED SPEED, THE CONSUMER HEARD A POPPING NOISE COMING FROM THE REAR DRIVER'S SEAT. THE CONSUMER NOTICED THAT, THE INSTRUMENT PANEL LIGHTS WOULD FLICK ON AND OFF. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. PLEASE PROVIDE ANY FURTHER DETAILS. *JB
Jul 21, 2004
ENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER,POWER TRAIN
1 complaint
MY CAR HAS BEEN STALLING NOW FOR ABOUT A YEAR. I HAD IT FIXED AT AROUND 27,000 MILES AND I STILL HAD A FACTORY WARRANTY AND I WENT TO JOE MACHENS FORD IN COLUMBIA, MO (WHERE I BOUGHT THE CAR IN 10/01) AND THEY SAID IT WAS A WIRE ON THE TRANSMISSION THAT WAS CORRODED. ABOUT 3 WEEKS AGO, THIS HAPPENED AGAIN AND AGAIN I TOOK IT TO JOE MACHENS AND THEY TOLD ME THERE WAS NOTHING WRONG WITH IT. I HAD ASKED THEM TO CHECK AGAIN BECAUSE THIS HAD HAPPENED ABOUT A YEAR AGO AND IT WAS TRANSMISSION PROBLEMS. THEY REPLACED SOME SEALS. REPAIR WORK TOOK ABOUT A WEEK. ON JUNE 4, 2004, I WAS GOING DOWN I 270 IN ST. LOUIS, MO AND I WAS IN THE FAST LANE GOING 75MPH WHEN MY CAR STALLED. IT WOULD NOT GO AND I AM GLAD THAT I WAS GOING TO THE SPEED I WAS BECAUSE AS IT WAS DYING I WAS ABLE TO MANEUVER OVER TO THE SIDE OF THE ROAD. JOE MACHENS AGAIN FIXED IT AND SAID THAT IT WAS THE FUEL PUMP. THEY REPLACED MY FUEL PUMP AND MY FUEL FILTER ON JUNE 8, 2004. ON MY WAY HOME FROM COLUMBIA, MO ON JUNE 11, 2004 IT STALLED AGAIN. AS OF NOW I HAVE NOT SENT IT ANY WHERE TO GET IT LOOKED AT BECAUSE THIS HAPPENED LAST NIGHT ON MY WAY HOME FROM COLLEGE. THIS WILL NOW BE THE FOURTH TIME THIS HAS HAPPENED WITH NO RESULTS.*AK
Jun 12, 2004
SERVICE BRAKES, AIR,EQUIPMENT
1 complaint
I PURCHASED MY 2001 FORD FOCUS IN OCTOBER 2001. IN APRIL 2003, I HAD TO GET THE FRONT BRAKES, PADS, SHOES AND ROTORS REPLACED. THIS IS AFTER I HAD ALWAYS TAKEN MY CAR IN FOR SCHEDULED MAINTENANCE. I WAS TOLD THAT NONE OF THIS WAS COVERED. I WAS OUT OF OVER $400. THE SAME THING HAS HAPPENED AGAIN 13 MONTHS LATER. EVERYTHING NEEDS TO BE REPLACED. THE MAJORITY OF MY DRIVING IS HIGHWAY AND I CAN'T GET AN EXPLANATION FROM FORD. I PURCHASED A LEMON. THE SWITCH ALSO BROKE ON MY TURN SIGNALS. IT WOULD NOT AUTOMATICALLY TURN OFF. THIS HAPPEN IN FEB. 2003. AGAIN, A YEAR LATER, THE SAME THING HAS HAPPENED. SOMEONE NEEDS TO LOOK INTO THIS. *MR
May 27, 2004
STRUCTURE,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING FROM A PARKING LOT DOORS LOCKED. DOORS WERE INOPERATIVE, EXCEPT DRIVER'S SIDE DOOR. ALSO, HORN STARTED TO BLOW AND THE DRIVER WAS NOT ABLE TO STOP IT. *AK
Mar 22, 2004
FUEL SYSTEM, OTHER,VISIBILITY,AIR BAGS
1 complaint
LEAKING FROM WINDSHIELD TO DASH TO PASSENGER CABIN: IN HEAVY RAINS AND CAR WASHES WATER WOULD COME IN THOUGH THE WINDSHIELD SEAL AND RUN DOWN INTO THE DASH NEAR AIR BAG AND COME OUT NEAR FUEL SHUT OFF VALVE. FORD WANTED $1,000 TO FIX THIS. THE PROBLEM HAPPENED ON OTHER FORD FOCUS MODELS. I WAS TOLD THERE WAS A SERVICE ADVISOR AND THAT NOTHING WOULD BE COVERED UNDER WARRANTY. AFTER DISCUSSING THIS MATTER, I GOT PRICE DOWN TO $150.*AK
Feb 15, 2004
SUSPENSION,ELECTRONIC STABILITY CONTROL,FUEL SYSTEM, GASOLINE
1 complaint
WHILE DRIVING CONSUMER'S WIFE MADE A LEFT TURN AND FRONT WHEELS LOCKED. THEN, VEHICLE DRIFTED AND HIT THE CURB AND A POLE. BOTH, CONSUMER AND WIFE HAD THEIR SEAT BELTS ON, BUT SUSTAINED BACK AND LEG INJURIES. ALSO, A RECALL WAS ISSUED ON THE FUEL LINES. INSURANCE COMPANY HAD THE VEHICLE TOWED, AND WAS TOLD BY THE INSURANCE COMPANY THAT VEHICLE WAS TOTALED.*AK *TR
Feb 03, 2004
STEERING,TIRES
1 complaint
HYDROPLAINES AT CERTAIN SPEEDS EVEN WITH NEW TIRES AND ALIGNMENT! (ORIGINALLY SUBMITTED DECEMBER 17, 2002)
Jan 15, 2004
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,EQUIPMENT
1 complaint
WE SUED FORD VIA THE MAGNUSON MOSS WARRANTY ACT. THE FOCUS HAD BEEN SOLD PRIOR TO THE FILING OF THE LAW SUIT. WE REACHED AN OUT OF COURT SETTLEMENT OF $3500. THE PROBLEM WITH THE CAR WAS INTERMITTENT STALLING. THE LOCAL FORD DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM.
Jan 15, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,AIR BAGS,TIRES,WHEELS
1 complaint
THE TIRE AND THE BRAKES WENT OUT AND THE CAR STATED SLIDING. AFTER THE CRASH THERE WERE BOLTS THAT WERE FOUND ON THE GRASS WHERE THE CRASH HAPPENED
Jan 15, 2004
POWER TRAIN,EQUIPMENT
1 complaint
WHEN TRANSMISSION SHIFTS INTO 3RD GEAR IT FREEWHEELS AND OR WILL NOT PULL
Jan 15, 2004
FUEL SYSTEM, GASOLINE,VISIBILITY,WHEELS
1 complaint
ALSO NOV/20/01 MY ELECTRIC WINDOWS STOPPED WORKING ONCE AGAIN.....WARRENTY COVERED THAT.
Jan 15, 2004
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS
1 complaint
ENGINE LIGHT ON. JERKY GEAR ENGAGING. CHOPPY ACCELERATION. 8/02 REPLACED ALTERNATOR 8/02 REPLACED V BELT 10/02 BLINKERS OUT & ELECTRIC WINDOWS BROKE 10/02 BATTERY LIGHT ON "CORROSION ON WIRES" 1/03 WOULDN'T START, BATTERY LIGHT ON, "WIRE FELL OFF ALTERNATOR" AIRBAG LIGHT ON THEN OFF
Jan 15, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,TIRES
1 complaint
THE REASON SOME OF THESE ARE NOT DATED IS BECAUSE THE PROBLEMS KEEP ON PERSISTING THEY SAY THEY CAN NOT FIND OUT WHAT THE PROBLEM IS. MY CAR DIES ON ME AND THE CAN NOT FIND THE CAUSE. IT MAKES A WINDING SOUND WHEN I TAKE OFF AND STILL THEY CAN NOT FIND THE CAUSE. MY GEARS ALWAYS WIND AND AS SOON AS I GET IT OUT OF THE SHOP ABOUT ONE TO TWO WEEKS LATER IT IS DOING IT AGAIN, WHEN I AM DRIVING IT JERKS LIKE IT WANTS TO DIE OR GO OUT OF GEAR(KEEP IN MIND I HAVE HAD THESE PROBLEMS A COUPLE OF MONTHS AFTER I BOUGHT IT). I HAVE HAD TO REPLACE THE TIRES TWO TIMES I AM ON MY THIRD SET OF TIRES AND THEY ARE MESSED UP NOW. I AM NOT A BAD DRIVER I KNOW IT IS NOT ME I HAVE A CHILD THAT IS CONSTANTLY WITH ME I DO NOT DRIVE CRAZY TO MAKE ALL OF THESE PROBLEMS HAPPEN. I HAVE HAD THE BRAKE REPLACED ONCE ALREADY AND NOW THEY ARE SQEEKING AGAIN. MY CAR CIGARETTE LIGHTER KEEPS ON BURNING OUT. I JUST GET SO FRUSTRATED THAT I AM SPENDING ALL OF THIS MONEY FOR THEM TO WORK ON MY CAR WITH THE WARRANTY AND THEN TELL ME THEY DON'T KNOW WHAT THE PROBLEM IS AND NOW THE WARRANTY IS OUT I HAVE TO PAY FOR THIS PEICE OF JUNK. I HAVE HAD 2 OTHER CARS AND THEY NEVER GAVE ME ANY PROBLEMS AND KNOW I AM STUCK UNHAPPY EVERYDAY WITH THIS CAR I CAN NOT STAND TO DRIVE, I FEEL UNSAFE IN IT EVERYDAY.
Jan 15, 2004
SUSPENSION,SERVICE BRAKES, HYDRAULIC,WHEELS,UNKNOWN OR OTHER
1 complaint
MY DAUGHTER SLAMMED ON THE BRAKES AT 40MPH AND THE VEHICLE STEERING WHEEL JERKED TO THE RIGHT AND SHE FELT A DROP IN THE LEFT FRONT SIDE OF THE CAR, THE CAR STARTED SLIDING AND HIT A CURB. WHEN THE CAR CAME TO A STOP THE FRONT LEFT WHEEL WAS BROKE OFF. A TOW TRUCK TOOK IT TO THE FORD DEALERSHIP. THEY SAID IT NEEDED A CONTROL ARM; HUB ASSEMBLY; TIE ROD END; TIRE & WHEEL; AXLE; BRAKE LINE; BRAKE PADS & ROTOR; TRANS PAN AND INNER TIE ROD. THEY CONCLUDED IT WAS IN AN ACCIDENT AND IT WAS HER FAULT AND THE COST WOULD BE $2,387.77 JUST FOR THE MECHANICAL ONLY. SHE PURCHASED THE CAR SEPTEMBER OF 2002, PUTTING OVER $8,000.00 DOWN ON THE DAY OF PURCHASE WITH A REMAINING BALANCE OF $6,000.00. AT THE TIME OF THE ACCIDENT SHE HAD NO INSURANCE. I BELEIVE THERE WAS A PROBLEM WITH CAR TO CAUSE IT TO GO OUT OF CONTROL, AND FEEL FORD NEEDS TO ADDRESS IT.
Jan 15, 2004
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VISIBILITY,STRUCTURE,TIRES,WHEELS,EQUIPMENT,UNKNOWN OR OTHER
1 complaint
THERE IS JUST TO MUCH PAPERWORK TO COPY OUT, BUT WOULD LIKE TO MAIL COPIES. I AM GOING TO PICK UP CAR THIS AFTERNOON JUST HAD SECOND FUEL PUMP FITTED AND NEW GAS TANK. TO DATE NO RECALL INFO RECEIVED BY POST. HOWEVER I HAVE BEEN DRENCHED WITH GAS ON MORE THAN ONE OCCASSION WHILE FILLING CAR. I HAVE NEARLY BEEN KILLED WHEN CAR CUT OUT AT 55MPH ON HIGHWAY NARROWLY MISSED BY TWO OTHER MOTORISTS. VEHICLE HAS 38,000 MILES & HAS HAD THE FOLLOWING REPAIRS. 1/COUNTLESS ENGINE SENSORS 2/FOUR NEW TYRES 3/NEW FRONT BRAKE PADS 4/NEW FRONT BRAKE ROTAS 5/NEW FRONT WHEEL BEARINGS 6/TWO FUEL PUMPS 7/ONE FUEL TANK 8/WAITING FOR THIRD SET OF A FRAME PLASTIC COVERS 9/THREE STEREO PLAYERS 10/TRACKLINK RESET THREE TIMES 11/STILL HAVE REALY NOISY BRAKES 12/ENGINE SOUNDS LIKE 10 YEAR OLD CAR 13/REAR PASSENGER WINDOW WORKS WHEN FEELS LIKE IT 14/RIGHT HAND DOOR SPEAKER SOUNDS AS IF BROKEN 15/NEW TIRES FITTED SHOWING SIGNS OF ODD WEAR 16/TAIL GATE LEAKES WATER 17/ THOUGHT LINCOLN/MERCURY DEALER MIGHT GIVE BETTER RESULTS NO JUST LONGER WAIT.
Jan 15, 2004
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,TIRES,WHEELS
1 complaint
I HAVE HAD SEVERAL REPAIRS FOR THIS CAR. IN REGARDS TO STEERING, WHEEL, TIRE AS WELL THE SUSPENSION. AS THE CAR WAS UNDER 18000 MILE I HAD SO MUCH PROBLEM WITH MENTIONED ABOVE PROBLEMS. I COULD NOT CONTROL MY CAR WHEN IT RAINED OR WHEN EVER THE ROAD WAS NOT IN PERFECT SHAPE.
Jan 15, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,WHEELS,EQUIPMENT
1 complaint
I HAVE HAD NUMEROUS PROBLEMS WITH MY FOCUS. ABOUT 3MO AFTER I BOUGHT IT, THE TRANSMISSION BEGAN TO FEEL LIKE IT WAS SLIPPING, AND MAKING A NOISE. I TOOK IT TO THE PURCHASING DEALERSHIP, AND A MECHANIC TOLD ME IT WAS THE TORQUE CONVERTER. THEY DIDN'T HAVE A LOANER CAR FOR ME, SO I MADE AN AN APPOINTMENT FOR THE FOLLOWING WEEK. THE NEXT DAY ON MY WAY HOME FROM WORK, THE CAR SHUT DOWN. I CALLED A TOW TRUCK, THEY TOOK IT TO THE CLOSEST DEALERSHIP. WHEN I CALLED THE DEALERSHIP THE NEXT DAY, THEY SAID THE FUEL PUMP WENT OUT. THEY TOLD ME THAT THE STUTTER I WAS FEELING IN MY CAR WAS PROBABLY THAT. A FEW DAYS LATER, THE SAME PROBLEM. TOOK IT BACK TO THE SELLING DEALERSHIP, AND THE SHOP SUPERVISOR WENT OUT WITH ME. HE SAID I WAS DRIVING THE CAR OUT OF CONTEXT. WHAT HE MEANT BY THAT, HE WOULDN'T ELABORATE, BUT SAID THERE IS NOTHING WRONG WITH MY CAR. I HAVE BEEN DRIVING IT SINCE, AND THE COMPUTER WILL FADE IN AND OUT, BUT I WON'T LOSE ENGINE POWER. MY CAR HAS TO HAVE NEW BRAKE PADS EVERY COUPLE OF MONTHS, NEW TIRES, AND OTHER MAINTENANCE THINGS. AT LESS THAN 40000 MILES, IT NEEDED NEW SPARK PLUGS, AND WIRES, WHICH I HAPPILY BOUGHT. THE DEALERSHIP WANTED $300, BECAUSE THE PLUGS WERE IN THE BACK OF THE MOTOR. I WENT TO MY CAR, POPPED THE HOOD, FOUR SPARK PLUGS LINED THE TOP OF THE HEAD COVER. THERE WAS NO FURTHER EXPLANATION OF THE ATTEMPTED OVER CHARGE. MY CAR HAS SEVERAL OTHER PROBLEMS. THE POSITIVE CABLE ON THE BATTERY, HAS MELTED BACK, THERE IS A LOUD ROAR IN THE CAB OF THE CAR, AND THREE OF THE FOUR LUG NUTS ON THE RIGHT REAR TIRE HAS SNAPPED OFF. THE EXPLANATION FOR THE LUG NUTS, WAS THAT THE TIRE WAS LOOSE, NOT FASTENED PROPERLY. BUT THIS PROBLEM OCCURRED 3-4 MO AFTER I BOUGHT IT. THE TIRES HAD NOT BEEN TAKEN OFF. I AM TO THE POINT WHERE I HATE FORD FOR SELLING ME THIS CAR. I WILL EVER BUY FORD AGAIN, BUT I LOVE THE CONCEPT OF THE CAR
Jan 15, 2004
STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER
1 complaint
IN NOVEMBER OF 2002, I NOTICED A SQUEAL UNDER THE HOOD OF MY 2001 FOCUS. THE FIRST TIME I TOOK IT IN, THEY CLAIMED THEY HEARD NO SOUND. I THEN TOLD THE MECHANIC YOU MUST ACTUALLY STEP OUT OF THE CAR TO HEAR THE NOISE.; HE DID HEAR THE NOISE AND FORD HAD TO REPLACE THE BELT TENSIONER AND SERPENTINE BELT. I BEGAN NOTICING THAT MY WINDSHIELD WIPERS WOULD FUNCTION AT WILL. THE LEFT HEADLAMP AND TURN SIGNAL WAS ALSO MALFUNCTIONING. I COULD NOT GET THE WIPERS TO TURN OFF AT TIMES. I WOULD TURN THE HEADLIGHTS OFF AND BACK ON AGAIN, AND THE WIPERS WOULD TURN OFF. THIS WOULD ALSO WORK AT TIMES WHEN THE WIPERS WOULD NOT TURN ON, BUT NOT ALWAYS. I NEVER NOTICED AN ABSOLUTE CONSISTENCY AS TO WHAT WOULD GET THE WIPERS TO FUNCTION PROPERLY. THEY ALSO WOULD NOT FUNCTION AT THE CORRECT SPEED. THEY WOULD GO FAST WHEN I WANTED THEM TO GO SLOW AND VICE-VERSA. I HAD TAKEN THE CAR IN TWICE TO HAVE THIS PROBLEM FIXED. THEY REPLACED THE MULTI FUNCTION SWITCH BOTH TIMES. A WEEK FOLLOWING THE SECOND VISIT, I NOTICED THEY WOULD NOT WORK AGAIN. I SCHEDULED AN APPOINTMENT FOR THE THIRD TIME. IN BETWEEN THE TIME I SCHEDULED THE APPOINTMENT AND THE ACTUAL DAY OF THE APPOINTMENT, I NOTICED THE GAS LIGHT HAD COME ON WHEN I STILL HAD ABOUT 36 MILES WORTH OF GAS LEFT IN MY CAR. I NOTICED THE LIGHT WAS ON FOR A BIT AND THEN IT WENT OFF. SO, I TOLD THEM ABOUT THAT PROBLEM AS WELL WHEN I TOOK THE CAR IN. THEY REPLACED THE FUEL PUMP AND SENDING UNIT ASSEMBLY. ALSO THEY REPLACED WHATEVER WIRES WERE CAUSING THE MULTI FUNCTION SWITCH TO GO OUT AGAIN AND AGAIN. I LEFT THE DEALERSHIP AND MADE A STOP AT A CONVENIENCE STORE. WHEN I TRIED TO START MY CAR, IT WOULD NOT START. NOT A SOUND OR ANYTHING. THE CAR WAS TOTALLY DEAD. I CALLED FORD TO HAVE THEM TOW THE CAR. THIS TIME, THEY CLAIMED THEY NEEDED TO REPLACE THE CLUTCH SAFETY START SWITCH, WHICH THEY DID. MY BREAKS ALSO SQUEAK CONSTANTLY. THEY ADJUSTED THE BREAKS AND CLEAN THEM UP. THEY CLAIM THE SQUEAKING BREAKS ARE NORMAL. DO NOT BUY A FORD.
Jan 15, 2004
SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER
1 complaint
MY WARRANTY WAS 36,000 WHICH IS UP. FIXING THE BRAKES WAS NO PROBLEM BUT I DONT FEEL MY WHEEL BEARINGS NEED REPLACED THIS QUICKLY WITHOUT HAVING SOME KIND IF DEFAULT IN THEM FROM THE START. MY CAR IS MAKING THIS LOUD, ROARING SOUND, WHICH IS DRIVING ME CRAZY. I'M WRITING TO SEE IF THERE'S ANYTHING THE HEADQUARTERS OF FORD CAN DO. THERE ARE RECALLS ON 2001 FORD FOCUSES BUT JUST SO HAPPEN NOT ON MY CAR AND WHY IS THAT WHEN IM HAVING COMPLICATIONS WITH IT. IT SOUNDS LIKE A TRACTOR AND IVE ONLY HAD THE CAR FOR 16 MONTHS. I WAS A STUDENT IN DALLAS AND THAT WAS THE ONLY TRAVELING I DID. I'M NOT HARD ON VEHICLES AT ALL. THE WHEEL BEARING ARE GONE BAD ON MY CAR AND I HOPE THERE'S SOMETHING SOMEONE CAN DO. ITS THE FRONT ONES. BY THE WAY IT DOESN'T SEEM AS IF MY TRANSMISSION IS CHANGING THE CORRECT # OF GEARS.
Jan 15, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,TIRES,EQUIPMENT
1 complaint
MY SECURITY SYSTEM BASICALLY WENT NUTTY...IT EVEN SOUNDED FUNNY WHEN THE HORN SOUNDED, THE CRUISE WOULD ALSO STICK OR NOT WORK AT ALL WHEN IT SHOULD HAVE BEEN TURNED ON. I HAVE HAD THE HEGO SENSOR OR THE FRONT OXYGEN SENSOR REPLACED 3 TIMES, ONE AT MY OWN COST...I HAD A HUGE BULGE POP OUT ON MY TIRE EARLY ON, FIRESTONE REPLACED IT AT NO COST...THE BRAKES HAVE INTERMITTANTLY SQUEALED SINCE THE VEHICLE HAD FEW MILES ON IT, WHEN I TOOK IT IN TO GET IT FIXED, IT BASICALLY FELT LIKE THEY HAD LOOSENED THEM BECAUSE YOU HAD TO PRESS ON THE PEDAL HARDER TO STOP, SOON AFTER THEY STARTED SQUEALING AGAIN, ALL FORD WILL TELL ME IS THAT I NEED NEW BRAKE PADS AT MY COST BECAUSE IT IS ROAD HAZARD...SHOULD A CAR WITH 40,000 MILES NEED BRAKE PADS? I THINK NOT. THE LAST COMPLAINT THAT I HAVE IS THAT THE CAR WILL STALL WITH NO APPARENT REASON WHY...NO MATTER WHAT THE SPEED IS OR IF I HAVE JUST STARTED IT OR HAVE DRIVEN IT ALL DAY IT DOES NOT MATTER, I WILL JUST BE STUCK UNTIL IT DECIDES TO START AGAIN.
Jan 15, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
I BOUGHT MY FOCUS USED, IT HAD 38,000 MILES, ON A TRIP THE ENGINE BEGAN TO ACT UP. IT WAS REVVING ALL THE WAY UP BUT WOULD NOT GO ABOVE 40 MPH. AFTER CALLING A TOW TRUCK THE CHECK ENGINE LIGHT CAME ON, THE DEALERSHIP THAT I TOOK IT TO HAD IT FOR OVER A WEEK AND HAD DIFFICULTY LOCATING THE PROBLEM. IT STARTED AND DROVE JUST FINE FOR THEM. I HAD THE FUEL PUMP AND FILTER REPLACED, AS WELL AS THE FUEL SYSTEM FLUSHED. WHILE IT WAS THERE THEY PERFORMED RECALL WORK ON MY BATTERY CABLE ROUTING, AND MY ONE OF MY ENGINE CONTROL ARM BOLTS. EVERYTHING WAS FINE FOR A FEW MONTHS, THEN I HAD A TIRE THROW TREAD, THE FRONT PASSENGER SIDE. 1 WEEK LATER IT WAS BACK TO GET THE OTHER TIRE REPLACED BECAUSE IT HAD A BUBBLE IN IT, AFTER LEARNING THAT I GOT THE REST OF THE TIRES REPLACED. A FEW WEEKS AGO MY BRAKES STARTED SQUELING, I HAD THE PADS CHECKED THEY WERE FINE, AFTER THEY KEPT MAKING NOISE I INSISTED THAT THEY WERE CHANGED. AFTER DRIVING ABOUT 100 MILES I STARTED HEARING A SPINNING THUMP. THAT BECAME VERY LOUD. BACK INTO THE SHOP, THEY REPLACED A BRAKE CALIPER, AND ALSO I HAD TO GET YET ANOTHER FUEL FILTER, IT WAS BEGINING TO BECOME RESTRICTED, AGAIN. THE BRAKE PROBLEM EVEN THOUGH IT HAD BEEN DOING IT FOR A WHILE SINCE I DID NOT HAVE A FORD DEALERSHIP DO IT WAS NOT COVERED UNDER MY WARRANTY, AND I AM SURE THAT SOMETHING ELSE WILL GO WRONG. YAY!
Jan 15, 2004
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
I PURCHASED A 2001 FORD FOCUS SE 4-DOOR SEDAN IN NOVEMBER 2002. THE CAR WAS A MANUFACTURER BUY-BACK FROM THE ORIGINAL OWNER AND HAD A SMALL WARRANTY LEFT. AT THE END OF NOVEMBER 2002, I BROUGHT THE CAR BACK TO THE DEALERSHIP TO HAVE THE SPARK PLUGS, SPARK PLUG WIRES AND A FAULTY BELT REPLACED. AT THE END OF DECEMBER 2002, THE CAR WAS MAKING A STRANGE NOISE AND THE ENGINE LIGHT WAS ON, SO I RETURNED THE CAR TO THE DEALERSHIP. A DAY OR SO BEFORE MY APPOINTMENT WITH THE DEALERSHIP, I RECEIVED A RECALL NOTICE FROM FORD REGARDING THE PINCH BOLT. UNFORTUNATELY, I RECEIVED THAT RECALL NOTICE TOO LATE THE FAULTY PINCH BOLT HAD ALREADY FAILED AND CAUSED SO MUCH DAMAGE TO THE RACK AND PINION THAT IT HAD TO BE REPLACED. I HAVE SINCE REPLACED THE FRONT BRAKES. I ALSO EXPERIENCED A FAULTY VALVE IN THE HEATING SYSTEM THAT WAS ALLOWING WATER TO FLOW INTO THE CAR'S CABIN AND SOAK THE CARPETING. GETTING TO THE TRANSMISSION PROBLEM, ABOUT A WEEK AGO, THE CAR REFUSED TO ACCELERATE GOING UP A HILL AND INSTEAD THE ENGINE REVVED. NO MATTER WHAT I TRIED, I COULD NOT GET THE CAR TO ACCELERATE PAST 30 MPH. SINCE THE CAR IS NOW LONG PAST ITS SMALL MANUFACTURERS WARRANTY, I HAD AN INDEPENDENT MECHANIC LOOK AT THE CAR. HE RECOMMENDED THAT I FLUSH THE TRANSMISSION AND SEE IF THAT WOULD HELP THE PROBLEM. I SPENT $100 ON A TRANSMISSION FLUSH. THAT DIDN'T WORK AND THE PROBLEM CONTINUES. I CALLED FORD MOTOR COMPANY TO COMPLAIN ABOUT THE CAR AND TO ASK FOR A BUYBACK, BUT MY REQUEST WAS REFUSED. I THEN TOOK MY CAR TO WISCASSET FORD. THEY DIAGNOSED THE PROBLEM(S) WITH THE CAR (AT NO CHARGE). I NEED A NEW TRANSMISSION. THEY GAVE ME TWO OPTIONS FOR PAYMENT. 1) PAY FOR THE NEW TRANSMISSION OUT-OF-POCKET, ESTIMATED COST AT $2500 - $3000; 2) BUY AN EXTENDED WARRANTY ON THE DRIVE TRAIN FOR $500. I AM PLANNING ON PURCHASING THE EXTENDED DRIVE TRAIN WARRANTY WHICH WILL ALLOW WISCASSET FORD TO REPLACE MY TRANSMISSION AND WILL ALSO GIVE ME AN EXTRA 15K MILES FOR THE DRIVE TRAIN.
Jan 15, 2004
ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
FORD FOCUS 2001, EXCESSIVE ROCKING OF THE ENGINE, REPLACED MOTOR MOUNT. *BF WHEN THE CONSUMER WENT TO THE DEALER THE THIRD TIME, NEW BUSHINGS WERE PUT ON THE FRONT OF THE VEHICLE. WHEN THE CONSUMER APPLIED THE BRAKE AT A VERY LOW SPEED, THE WHEEL VIBRATED AND THE BODY OF THE VEHICLE APPEARED TO STOP AT A SLIGHTLY SLOWER SPEED THAN THE WHEEL AND THERE WAS A JERKING A REACTION. THE MECHANIC BELIEVED THERE WAS A PROBLEM WITH THE REAR CENTER MOTOR MOUNT AND THE LACK OF AN A FRAME BRACE, WHICH WAS CAUSING THE PROBLEMS WITH THE WHEELS. *JB
Oct 08, 2003
SUSPENSION,ENGINE AND ENGINE COOLING,TIRES
1 complaint
TIRE PROBLEM, POSSIBLE REAR BEARING PROBLEM, POSSIBLE ALIGNMENT PROBLEM, EGR REPLACED- ENGINE MISFIRING IS BEGINNING TO REAPPEAR
Sep 23, 2003
SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,SEATS
1 complaint
REAR WHEEL BEARINGS ARE WEARING OUT ON VEHICLE.*MR THE AUTOMATIC TRANSMISSION DOES NOT SHIFT PROPERLY, THE CONSUMER DISCOVERED THE WRONG TRANSMISSION FLUID WAS IN THE VEHICLE. THE FRONT WINDSHIELD CRACKED DUE TO EXCESSIVE HEAT. THE REAR SEAT LATCH, THE SEAT FABRIC AND THE KEY IGNITION FAILED.*TS THE WINDSHIELD WIPERS WORE OUT, WHICH WERE ONLY USED ABOUT SEVEN TIMES AND THE REAR BRAKES HAD TO BE REPLACED. *JB
Sep 23, 2003
ENGINE AND ENGINE COOLING,WHEELS
1 complaint
FIRST TIME DEALER REPLACED THE SERPENTINE BELT, AND SECOND TIME DEALER REPLACED NUTS AND BOLTS AND SERPENTINE BELTS. BUT SQUEAKING NOISE STILL OCCURRING. *AK
Sep 15, 2003
STEERING,AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
FORD FOCUS SPED UP FOR NO REASON AND THEN VEERED TO LEFT CROSSING LEFT LANE AND WENT INTO DITCH WHICH HAD A CULVERT AND THE CAR THEN BOUNCED INTO A CORNFIELD. AIRBAGS DEPLOYED FOR BOTH DRIVER AND PASSENGER. DRIVER HAD BROKEN RIBS AND OTHER BRUISES. PASSENGER HAD CHEST INJURIES FROM WHICH HE DIED COUPLE HOURS LATER. THE INSPECTING OFFICER SAID WITNESSES INSISTED THEY DID NOT SEE BRAKE LIGHTS, AND IF THERE WAS ANYTHING WRONG WITH THE CAR THE DRIVER WOULD HAVE HIT THE BRAKES. DRIVER REMEMBERED THE ACCIDENT, AND WAS AWAKE AND TALKING TO PASSENGER. SHE WAS HOSPITALIZED AND HAD NEUROLOGICAL TESTS AND DID NOT HAVE A STROKE. *AK
Aug 27, 2003
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
I PURCHASED A 2001 FORD FOCUS IN AUGUST 2001. IN SEPT. 2001 WITH ONLY 2240 MILES ON THE CAR TRANSMISSION SEEMED TO BE SLIPPING AND THE CAR FAILED TO ACCELERATE PROPERLY. HAD IT TOWED TO THE DEALERSHIP AND THEY SAID THERE WAS A LEAK IN TRANSMISSION LINE. THIS WAS REPAIRED. IN OCT. 2002 AT 16416 MILES HEADLIGHTS WOULD NOT COME ON WHEN I TURNED THE SWITCH. SWITCH WAS REPLACED. ABOUT THIS SAME TIME NEW BRAKE PADS WERE REQUIRED. NOV. 2002 AT 17871 MILES THE IGNITION CYLINDER LOCKED UP. CAR WAS TOWED AND IGNITION CYLINDER REPLACED. AUGUST 2003 AT 26757 MILES IGNITION CYLINDER LOCKED UP AGAIN. ONCE AGAIN THE CAR WAS TOWED TO THE DEALER AND IGNITION CYLINDER WAS REPLACED. NOW I HAVE A BUBBLE IN ONE TIRE AND MY BRAKES ARE SQUEALING. WHAT'S NEXT? NOT ONCE HAVE I PICKED MY CAR UP FROM THE DEALER AND IT BEEN WASHED OR VACUUMED OUT. I BOUGHT A NEW CAR BECAUSE I NEEDED RELIABLE TRANSPORTATION. NOW I FEEL LIKE TAKING IT BACK TO THE DEALER AND LETTING THEM KEEP IT. I WONDER HOW MANY FORD EMPLOYEES WOULD BUY A FOCUS?. *AK
Aug 25, 2003
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
2001 FORD FOCUS DISPLAYING PROBLEMS WITH TRANSMISSION DUE TO SEVERAL LEAKS, CRUISE CONTROL, AND TRUNK OF VEHICLE. *MR WATER LEAKED ONTO THE FLOORBOARD OF THE TRUNK WHICH WAS ONLY ADJUSTED(PROBLEM REPEATED), THE CRUISE CONTROL WORKED INTERMITTENTLY(NEW SWITCH WAS ORDERED, THE DRIVERS SIDE WINDOW SQUEAKED AND WAS FIXED, THE TRANSMISSION LEAKED AND WAS REPLACED BUT THE SERVICE DEALER WAS UNABLE TO DETERMINE THE CAUSE, WATER LEAKED IN THE FRONT PASSENGER SIDE (PROBLEM REPEATED) THEN THE R & L COWL GRID WAS REPLACED TO REMEDY THE PROBLEM BUT DIDN'T, COOLANT LEAKED FROM THE UPPER RADIATOR AND THE HOSE CLAMP WAS REPLACED, THE TRUNK DID NOT SHUT PROPERLY AND THE LATCH WAS REPLACED BUT DID NOT FIX THE PROBLEM, THE VEHICLE WAS TAKEN IN DUE TO THE PARTS BEING RECALLED, THE REAL WHEEL BEARINGS WERE REPLACED, THE SECOND RECALLED PART WAS THE PINCH BOLT TORQUE AND BATTERY CABLE ROUTING WHICH WAS REPLACED, AND THE MECHANICS FOUND THAT THE BRAKES HAD WORN OUT IN THE FRONT AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN IN FOR WARRANTY REPAIRS ON 10 SEPARATE OCCASIONS AND SIX ATTEMPT FOR THE LEAKS, THE PROBLEM IN THE FRONT OF THE VEHICLE PERSISTED. IN ADDITION, THE ENTIRE TRANSMISSION HAD TO BE REPLACED BECAUSE OF SEVERAL LEAKS, SEVERAL CIRCUIT AND SWITCHES HAVE BROKEN DOWN ON THE CRUISE CONTROL. THE CONSUMER WAS ALSO CONCERNED WITH THE GAS MILEAGE WHICH HAD CONSISTENTLY FALLEN AND DID NOT ACT AS THE PROMOTED DEALERS STICKER. THE CONSUMER REQUESTED A FULL REFUND FOR THE PURCHASE PRICE. *SCC *JB
Aug 13, 2003
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,AIR BAGS,SEAT BELTS,WHEELS
1 complaint
THE DEALER CHANGED THE FRONT AND REAR BRAKE 3 TIMES , THE ROTORS. TWICE, HOWEVER THE PROBLEM CONTINUED. CONSUMER INDICATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. MULTIPLE PROBLEMS WITH VEHICLE. *AK *CB. THE HUB CAP WAS LOOSE AND FELL OFF, THE CLOCK SPRING WAS REPLACED, THE TURN AND BRAKE LIGHTS WERE INOPERATIVE, THE EXHAUST SYSTEM MADE A LOUD NOISE, THE DEALER REPLACED THE PIPE AND GASKET, THE SEAT BELT BUCKLE WAS REPLACED, BECAUSE THE SEAT BELT LIGHT FAILED TO GO OUT. *JB
Aug 11, 2003
VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
MY 2001 FORD FOCUS SE 4DR TENDS TO STALL OUT AFTER USING THE AIR CONDITIONER. THE STALLING BEHAVIOUR STARTS AFTER THE A/C HAS BEEN ON FOR A WHILE AND CONTINUES AFTER THE A/C IS TURNED OFF. THE ENGINE SPUTTERS AND WILL STALL WHILE DRIVING AT HIGHWAY SPEEDS.*AK
Aug 01, 2003
STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING T AT NORMAL SPEED, VEHICLE CAUGHT ON FIRE, CAUSING BRAKES AND STEERING TO FAIL, RESULTING IN A FRONT COLLISION. DEALER NOTIFIED. *AK
Jul 22, 2003
STEERING,SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
CONSUMER HAD A FRONT COLLISION AND NEITHER OF THE AIR BAGS DEPLOYED. DEALER NOTIFIED. *AK VEHICLE'S ENGINE STALLED CAUSING STEERING AND BRAKE FAILURE CAUSING A COLLISION INTO THE SIDE OF A MOUNTAIN. AIR BAG EQUIPMENT FAILED TO DEPLOY ON IMPACT. *MR
Jul 22, 2003
FUEL SYSTEM, OTHER,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
I AM WRITING TO YOU IN REGARD TO A HOST OF PROBLEMS I AM CURRENTLY EXPERIENCING WITH MY 2001 FORD FOCUS ZX3.THESE PROBLEMS INCLUDE, BUT ARE NOT LIMITED TO: (1) GEARS NOT SHIFTING PROPERLY AND SIGNS OF LOCKING UP DURING DRIVING -- AND BRAKE GRINDING SOUNDS; (2) CONTINUOUS "FLICKERING" OF HEADLIGHTS AND DASHBOARD PANEL LIGHTS; (3) AIR CONDITIONING AND HEATING SYSTEMS NOT FUNCTIONING PROPERLY; (4) LARGE POND OF WATER (DURING HEAVY RAINS) IN FLOOR ON FRONT PASSENGER SIDE; (5) PROBLEMS WITH FUEL MODULE AND FUEL MONITOR; AND (6) TRANSMISSION FAILURE IN PROGRESS. TRANSMISSION FAILURE IN PROGRESS -- ECM CODES ERASED BY DEALERSHIP -- FUEL MONITOR AND BAD RUNNING CONDITION VERY EVIDENT. HE FURTHER STATED THE FLUID IS BURNT VERY BADLY , HE CANNOT SERVICE THE TRANSMISSION AT THIS POINT AND THAT THIS VEHICLE IS GOING TO GO DOWNHILL FROM HERE. IN OTHER WORDS, THE 2001 FOCUS THAT I PURCHASED FROM TOWN & COUNTRY FORD, INC. ONLY NINE MONTHS AGO IS NOT DRIVABLE AND IT WILL COST AT LEAST $2,000 TO REPLACE THE TRANSMISSION. THIS IS CLEARLY A DEFECT. IT HAS TO BE! I CANNOT AFFORD TO REPAIR THIS VEHICLE AND MAKE PAYMENTS ON IT AT THE SAME TIME.
Jul 20, 2003
SUSPENSION,SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER
1 complaint
WHILE APPLYING THE BRAKES THERE WAS A SQUEAKING NOISE COMING FROM THE FRONT/REAR OF THE VEHICLE. THE PEDAL HAD GONE DOWN AND MADE A SQUEAK NOISE. *AK THE FRONT END BOUNCED AND VIBRATED DUE TO THE PINCH BOLT THAT RETAINED THE STEERING KNUCKLED TO THE LOWER BALL JOINT. (MAY NOT HAVE THE PROPER TORQUE) THERE WAS A PROBLEM WITH THE FRONT END AND REAR. THE WHEEL WAS REPLACED, THE FLAT TIRE WAS BALANCED AND THE BEAM WORKED OKAY. THE VEHICLE MADE NOISE WHEN RELEASED FROM PARK MODE, STOP, AND WAS INTERMITTENT. (HAS BEEN ADJUST 3-4 TIMES BUT WOULD GO BACK TO THE SAME THING) *SCC *JB
Jul 18, 2003
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
1 complaint
ENGINE STALLS AND POWER LOSS AND BRAKES NOT RESPONDING RESULTED IN REAR END COLLISION WITH ANOTHER VEHICLE. *AK
Jul 06, 2003
SUSPENSION,SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,TIRES,WHEELS,EQUIPMENT
1 complaint
THE CAR STARTING HAVING PROBLEMS AT 7000 MILES. FRONT END JUMPING. I HAD A TIRE GO BAD AND REPLACED IT. HAD THE TIRE ROTATED AND THE FRONT END LINED UP. THEN, THE NOISE AND THE CAR STILL DID NOT FEEL RIGHT. I TOOK IT BACK TO FORD AND THE RIM IS BENT. REPLACED THAT. SO FAR I AM OUT 250.00 FOR THE TIRE AND 298.00 FOR THE RIM/. THE PROBLEM CONTINUED, BUT BY 15000 MILES THE CAR WAS JUMPING, FRONT END PROBLEMS. HAD THE TIRES ROTATED AND THE CAR LINED UP AGAIN. I HAVE THE PROBLEMS STILL. ( I WAS TOLD(WAY I DRIVE, CURVES,THE WAY I TAKE THE CORNERS, ) WELL, # ONE I AM 43 YRS OLD AND THIS IS NOT MY FIRST CAR. I HAVE HAD MUSTANGS BEFORE AND NEVER ROTATED THE TIRES OR CHANGED MY DRIVING HABITS. ( WHAT EVER). AT 15000 THE BRAKES STARTED TO SQUEAK ALL THE TIME (WET, COLD, MOISTURE, DRY). PER THE MANUAL THIS WILL HAPPENED. I WAS TOLD THAT IT IS COMMON WITH FOCUS. I HAD A ESCORT FOR OVER 4 YRS AND THEY NEVER DID WHAT THIS CAR HAS. WITH THE FRONT AND BACK THE RECALL 02S42/01B85 WAS DONE FINALLY IN MARCH. THIS RECALL STATED PINCH BOLT THAT RETAINS THE STEERING KNUCKLE TO THE LOWER BALL JOINT ON YOUR VEHICLE MAY NOT HAVE THE PROPER TORQUE. ****** ( THIS CONDITION EXISTS, YOUR VEHICLE MAY EXPERIENCE VIBRATION OR NOISE... THIS COULD EVENTUALLY LEAD TO BALL JOINT SEPARATION WITH A LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH,) THIS IS WHAT I WAS TOLD FORD DEALERSHIP WAS WRONG WITH THE CAR SINCE AUGUST. I FEEL THAT THE RECALL CAME TO LATE AND NOW MY TIRES ARE DESTROYED. ONE TIRE IS WORST THAN THE OTHERS. REMEMBER THAT ONE TIRE IS BRAND NEW ( 7000 LESS MILES).... THE BRAKE PEDAL IS STILL MAKING A NOISE WHEN I RELEASE IT AT THE PARK MODE OR STOP TURN AROUND STOP AT LIGHT OR WHENEVER. THEY HAVE ADJUSTED IT 3-4 TIMES. AND WITH IN MINS. OF THEM ADJUSTING IT, IT IS BACK TO THE SAME THING. THIS IS A ON GOING PROBLEM, WASTED TIME AND TROUBLES. I DO NOT WANT EVERYBODY TO NOTICE WHEN I HAVE MY DAUGHTER IN THE CAR OR I GET HURT IN AN ACCIDENT. THIS IS IMPORTANT YOUR REPLY HELP DEBRA.W. *JB
Jun 09, 2003
SUSPENSION,AIR BAGS,TIRES
1 complaint
I HAVE HAD NOTHING BUT TROUBLE WITH THIS CAR SINCE I HAVE HAD IT. THE REAR END MAKES LOUD NOISE, I HAVE BROUGHT IT BACK TO THE DEALERSHIP NUMEROUS TIMES, AND THEY ALWAYS TELL ME NOTHING IS WRONG. IT MAKES A ROARING NOISE IN THE REAR END, AND SOMETHING IS SCRAPPING ON THE TIRE ON THE REAR DRIVER SIDE. IN JULY, I WAS TRAVELING ON THE HIGHWAY WITH MY 3 KIDS, AND THE TIRE ON THE REAR DRIVER'S SIDE JUST WENT TO PIECES. WE WERE IN A TERRIBLE ACCIDENT. WE WENT OFF THE HIGHWAY INTO THE WOODS WHERE THE TREES STOPPED OUR ACCELERATION. THE AIRBAGS DID NOT COME OUT. I WAS SO THANKFUL TO BE ALIVE, AND MY KIDS ALSO. WE SUSTAINED ABOUT 8000 DOLLARS WORTH OF DAMAGE. THE CAR WAS REPAIRED, AND NOW THE SAME TIRE THAT BLEW OUT, AND WAS REPLACED BY THE REPAIRMAN IS WORN AGAIN. I AM AFRAID EVERYTIME I DRIVE. I CAN'T AFFORD ANOTHER CAR, AND NO ONE WANTS TO TAKE IT AS A TRADE-IN BECAUSE OF THE BOTCHED DEAL UPON PURCHASE OF THIS CAR. THIS IS THE CAR FROM "HECK". NOW MY WARRANTY HAS EXPIRED, AND THE ROARING NOISE IN THE REAR IS GETTING LOUDER AND LOUDER. I HAVE HAD THE MOST HORRIBLE EXPERIENCE IN MY LIFE WITH THIS CAR. IT IS A LEMON ON WHEELS, AND THE DEALERSHIP ALWAYS SAYS NOTHING IS WRONG. I HAVE HAD A CONVERSATION WITH ANOTHER FOCUS OWNER, AND SHE HAS DESCRIBED SOME OF THE SAME PROBLEMS. I HAVE ALSO HAD CONVERSATIONS WITH MECHANICS AT THE DEALERSHIP, AND THEY SPEAK OF ALL THE FOCUS' THEY SEE AS TROUBLE. PLEASE HELP. *NLM
Apr 24, 2003
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,LATCHES/LOCKS/LINKAGES,TIRES,SEATS,EQUIPMENT
1 complaint
THE DRIVER SIDE FRONT TIRE HAD BLOWN OUT. THE PASSENGER SIDE TIRE WAS FOUND WORN ON THE INSIDE ALONG WITH AN EXPOSED WIRE. (THESE TWO TIRES WERE NOT OF THE SAME MANUFACTURER) OTHER PROBLEM WERE AS FOLLOWED: THE BUTTON ON THE CASSETTE PLAYER HAD BROKEN, THE ADJUSTER BUTTON FOR THE SIDE VIEW MIRROR ON THE PASSENGER SIDE HAD POPPED OFF, WHILE DRIVING THE OVER DRIVE LIGHT FLASHED AND THE VEHICLE JUMPED IN/OUT OF OVER DRIVE (TRANSMISSION PROBLEM-PER MECHANIC), THE BATTERY LIGHT CAME ON, THERE WERE NO FUSES IN THE WIRES UNDER THE PASSENGER SEAT, TRUNK LOCK POPPED OFF, A/C BUTTON LIGHT ON THE DASH CAME ON WHEN THE HEAT WAS ON, THE BRAKES SQUEALED(SINCE PURCHASE), THERE WAS A BLIND SPOT ON THE PASSENGER SIDE MIRROR, AND WHEN THE HEADLIGHTS WERE ON, THE DRIVER WAS UNABLE TO SEE OTHER VEHICLE'S DUE TO THE SEATS BEING TOO HIGH. MR SCC *JB
Apr 09, 2003
ELECTRICAL SYSTEM,WHEELS
1 complaint
THE DEALERSHIP REFUSED TO HONOR THE RECALL FOR THE REAR WHEEL BEARING 01 I 017 000 AND THE BATTERY CABLE 02 V 288 000. *JB
Mar 31, 2003
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,STRUCTURE,TIRES
1 complaint
THE ENGINE MISSED USUALLY MILDLY, BUT SOMETIMES VIOLENTLY AS TO SHAKE VEHICLE AND SOMETIMES STALL, ALSO THE VEHICLE EXPERIENCED A RAW GAS SMELL, SUSPENSION, BRAKE,TRANSMISSION AND TIRE PROBLEMS.*AK. CONSUMER ALSO NOTED THE REAR HATCH POPPED OPEN BY ITSELF.*JB
Mar 18, 2003
PARKING BRAKE,ENGINE AND ENGINE COOLING
1 complaint
CHECK ENGINE LIGHT ILLUMINATED AND THE EMERGENCY BRAKE FAILED. *DT *NLM
Mar 04, 2003
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR
1 complaint
FRONT BRAKES AND ROTOR WITH PREMATURE WEAR
Feb 20, 2003
SUSPENSION,ELECTRICAL SYSTEM
1 complaint
FORD FOCUS 2001. PURCHASED IN AUGUST OF 2001. HAS ALWAYS HAD PROBLEMS WITH SUSPENTION. HAS BEEN IN SHOP 6 TIMES TO BE FIXED FOR THE SAME PROBLEM. THE PROBLEM HAS BEEN FIXED SEVERAL TIMES BUT THE NOISE KEEP ON COMMING BACK. THE CAR HAS NUMBERS OF OTHER PROBLEMS. THE BREAKS MAKE NOISE, THE WINDSHIELS LEAKS WHEN IT RAINS, AND WHEN I DRIVE ON THE HIGHWAY THE ENGINE STALLS SOMETIMES WHILE DRIVING AT HIGH SPEEDS.
Feb 18, 2003
TIRES,WHEELS,EQUIPMENT
1 complaint
I TOOK MY CAR TO THE DEALER FOR A PROBLEM WHICH IS NOW A RECALL. HOW DO I KNOW IF I RECEIVE ALL RECALLS. IS IT MY RESPONSIBILITY OR FORDS TO KEEP ME INFORMED. PH
Feb 15, 2003
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
THE CONSUMER HAS EXPERIENCED THE FOLLOWING: THE BRAKES HAS AN ABNORMAL NOISE, PULSATION WHEN MODERATE-HARD BRAKING, AND GRINDING, THE ACCELERATOR CABLE CLIP-BROKEN, BATTERY AND CASE, BELT ASSEMBLY AND IDLER SEAL, TRANSMISSION/PAN GASKET LEAK, TEMP GUAGE-FOUND BURNT RESISTER/CONNECTOR-GOES HOT AND COOLS WHEN A/C IS ON AND THE FAN DOES NOT COME ON, THE VEHICLE STALLED AT AN INTERSECTION, THE EXHAUST CAMSHAFT SEAL IS LEAKING, THE FUEL SENDER WORKS INTERMITTENTLY/INOP, AND THE REAR SUSPENSION-REAR SHOCKS-SEEMED WEAK AND HEARS A NOISE IN THE REAR END WHEN GOING OVER A DIP. SCC
Feb 03, 2003
SERVICE BRAKES, AIR,TIRES
1 complaint
THE FIRESTONE FIREHAWK TIRES, HAS HAD TERRIBLE ROAD NOISE FOR THE PAST 6,000 MILES. EVEN THOUGH I HAD THE TIRES ROTATED EVERY 6,000 MILES. LAST NIGHT AFTER THE DEALERSHIP PUT A NEW SET OF TIRES ON FROM A NEW CAR, TO PROVE TO ME THAT IT WAS THE TIRES. I AM NOT HAPPY! ALSO, THE INFORMED ME THAT I WOULD NEED NEW BRAKES...OKAY, THAT IS POSSIBLE. HOWEVER, THEY ALSO TOLD ME THAT I WOULD NEED NEW ROTORS. NOTHING THAT THEY COULD BE TURNED...JUST THAT I NEED NEW ONES. WHEN I STILL HAVE BRAKE PADS. HOW CAN THAT BE? ARE THEY MADE OF SOFT METAL THAT THEY DON'T LAST? THAT FORD COUNTS THAT AS A WEARING PROBLEM, SO THE COST IS ON ME?
Jan 21, 2003
SUSPENSION,SERVICE BRAKES, AIR
1 complaint
CAR WAS TURNING RIGHT WHILE LEAVING WAL-MART PARKING LOT ONTO 4 LANE HIGHWAY WHEN STEERING AND BRAKES FAILED. FRONT LEFT WHEEL HAD TURNED SIDEWAYS IN WHEEL AND THE BRAKE LINE WAS BROKEN. DRIVER WAS UNABLE TO CONTROL VEHICLE AND IT CROSSED HIGHWAY AND CAME TO STOP ON RAISED CONCRETE MEDIAN. DAMAGE TO THE UNDER CARRIAGE OF VEHICLE WAS SIGNIFICANT. DT
Nov 17, 2002
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
HAVE THERE BEEN ANY REPORTED PROBLEMS WITH RACK/PINION, TRANSMISSION AND ALTERNATORS ON THIS VEHICLE SINCE MILEAGE HAS BEEN SO LOW YET SO MANY PROBLEMS WITH THE CAR. DT
Oct 18, 2002
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
CONSUMER STATES THERE IS A VIBRATION IN VEHICLE AND STEERING WHEEL AT SPEEDS OVER 55 MPH. VEHICLE SWAYS BACK AND FORTH, ALSO VIBRATION WHEN BRAKING. DEALER HAS REPLACED AND BALANCED TIRES. VEHICLE HAS BEEN TAKEN TO DEALER 6 TIMES COULD NOT REMEDY PROBLEM.*AKTHE SPINDAL WAS STRIPPED AFFECTING BRAKES AND CAUSING VIBRATION AND PULSATION. IT WAS STATED THAT THE SPINDAL APPEARED TO BE DEFECTIVE FROM THE MANUFACTURER. THE ENGINE STALLS. *JG
Sep 12, 2002
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,TIRES,EQUIPMENT
1 complaint
KEY WILL NOT TURN IN IGNITION. TOOK VEHICLE TO DEALER, AND THEY REPLACED LOCKING MECHANISM IN STEERING COLUMN. *AK THE FUEL MILEAGE WAS NOT CONSISTENT WITH WHAT WAS STATED , THE FUEL PUMP WAS REPLACE ALONG EITH THE FILTER, EGR VALVE AND RADIO, TWO FRONT TIRES WERE REPLACED AT 10,700. *YH
Sep 06, 2002
SUSPENSION,AIR BAGS
1 complaint
ATTEMPTING TO ENTER FREEWAY AT APPROX 50 MPH, THE FRONT RIGHT FELT LIKE IT WAS STARTING TO SKID. THE NEXT THING I KNOW, THE AIRBAGS HAD DEPLOYED, WITH THE PASSENGER AIR BAG COVER SHATTERING THE WINDSHIELD. NO SHEET METAL DAMAGE TO CAR. THE FRONT RIGHT BALL JOINT HAD SEPARATED, THE CONTROL ARM BROKE, CAUSING THE TIRE TO GO FLAT AT A 45 DEGREE ANGLE TO THE PATH OF TRAVEL, TORE UP THE WHEEL AND BROKE THE ROTOR. THE ONLY THING HOLDING THE FRONT WHEEL TO THE CAR WAS THE STRUT TOWER. POLICE CAME OUT BUT NO REPORT DONE. FORD WILL NOT HONOR WARRANTY EVEN THOUGH CAR HAS LESS THAN 19000 MILES ON IT. THIS IS WRONG AS FRONT SUSPENSION COLLAPSED, AND AIRBAGS SHOULD NOT HAVE DEPLOYED AS CAR SKIDDED/SLID TO A STOP.*AK
Aug 16, 2002
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
WAS DRIVING HOME FROM WORK LAST THURSDAY (10 MINUTES ON THE INTERSTATE, 97 DEGREES, FULL AC), WHEN THE CAR STARTED TO LOSE POWER FOLLOWED BY TRANSMISSION LURCHING AND ENGINE TRYING TO DIE. PULLED THE REMAINING BLOCK INTO MY APTS AND OPENED HOOD EXPECTING TO FIND OVERHEATED ENGINE, AND ENDED UP SEE A BUNCH OF FLAME AND SIGNING MY THUMB. GOT FIRE EXTINGUISHER AND PUT IT OUT, AND CALLED FIRE DEPT. NO WORK WAS DONE TO ENGINE OTHER THAN A NEW AIR FILTER 4000 MILES AGO. SO FAR THE FORD DEALER WANTS TO WRITE IT OFF AS COMPLETE LOSS AND LEAVE IT TO MY INSURANCE. TOOK OUT MY AIR INTAKE, MELTED BATTERY, MELTED BATTERY WIRES, RUINED HOOD, SCROCHED HEADLIGHT, SMOKED INTERIOR, AND WHO KNOWS WHAT GOT SUCKED INTO ENGINE THROUGH THE INTAKE. DEALER WOULDN'T TOW BECAUSE "WARRANTY TOWS HAVE TO BE CALLED IN THROUGH FORD CUSTOMER SERVICE". PHOTOS ARE UP AT HTTP://WWW.GEOCITIES.COM/ARCHANGEL_JJN. CONTACT ME FOR MORE INFORMATION. *AK
Jul 22, 2002
VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
1 complaint
WHILE ATTEMPTING TO PARK, THE VEHICLE TOOK OFF AND ACCELERATED WITHOUT ANY WARNING. THE VEHICLE TOOK OFF GOING THROUGH THE BACK WALL OF THE GARAGE. THE AIR BAGS DID DEPLOY. ON ANOTHER OCCASION, THE VEHICLE WAS SERVICED FOR CHECK ENGINE LIGHT WHICH WAS ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND A CHIP WAS REPLACED. HOWEVER, WHILE DRIVING, THE VEHICLE ACCELERATED OUT OF CONTROL AGAIN UP TO 100 MILES PER HOUR. CONSUMER WAS ABLE TO STOP THE VEHICLE BY TURNING OFF THE ENGINE. DEALER FOUND THROTTLE WAS STUCK WIDE OPEN. *TT
Jul 22, 2002
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
1 complaint
ENGINE LIGHT COMES ON AND STAYS ON. VEHICLE WILL NOT ACCELERATE PROPERLY, AND HAS A ROUGH IDLE. REPLACED SENSOR AND FUEL PUMP.*AK
Jul 15, 2002
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES
1 complaint
WHILE DRIVING AT NIGHT UNABLE TO SEE AS A RESULT OF HEADLIGHTS NOT BEING BRIGHT ENOUGH, THE CONSUMER WAS TOLD THAT THE HEAD LIGHT ON THIS MODEL VEHICLE CANNOT BE ADJUSTED, ALSO THE KEY CANNOT BE REMOVED FROM THE IGNITION EVERY TIME THE VEHICLE IS STOPPED, AT TIMES THE VEHICLE HAS TO BE RESTARTED BEFORE THE KEY CAN BE REMOVED, INTERMITTENTLY THE TRUNK WILL NOT OPEN ON THE FIRST ATTEMPT. *AK *NLM
Jul 15, 2002
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
THE VEHICLE ENGINE STALLS WITHOUT WARNING. THE INITIAL OCCURRENCE RESULTED IN MY WIFE CROSSING INTO THE LEFT LANE DUE TO HER INABLITY TO DRIVE OR BRAKE EFFECTIVELY WITHOUT THE POWER ASSIST.
Jul 02, 2002
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
AT NO PARTICULAR SPEED, VEHICLE JERKS HARD AND STALLS. CONSUMER HAD VEHICLE CHECKED AND REPAIRED BY DEALER WITH NO RESOLUTION.*AKTHE DEALER IS HAVING CONSUMER TO MONITOR THE VEHICLE WHEN IT STARTS FAILING, BY PUSHING A BUTTON. THIS IS SUPPOSED TO PINPOINT WHERE THE PROBLEM IS OCCURING. THE VEHICLE WAS DOWNSHIFTING WHILE IN MOTION, THE SENDING UNIT WAS REPLACED. ALSO THE JERKING AND STALLING WERE CAUSED BY AN ERRATIC FUEL PUMP DRIVER MODULE. THIS MODULE HAS ALSO BEEN REPLACED. THE IGNITION LOCK WAS REPLACED, THERE WAS A CLUNKING NOISE PRESENT IN THE DOOR ASSEMBLY WHICH WAS REPAIRED, THE WHEEL WAS OUT OF ALIGNMENT SO DEALER ADJUSTED THE UPPER BALL JOINT, AND THE SUN VISOR WAS BROKEN WHICH WAS ALSO REPLACED. *JG
Jul 01, 2002
ENGINE AND ENGINE COOLING,AIR BAGS
1 complaint
THE CAR HAS COMPLETELY SHUTDOWN WITHOUT ANY WARNING ON THREE OCCASIONS. THE FIRST TIME WHILE DRIVING AT APPROX. 25+MPH... THE CAR STARTED TO STALL AND I HIT THE CURB (RIGHT TIRE/WHEEL HIT THE CURB), BOTH AIRBAGS WENT OFF (WHY????) AND BURNED MY ARM (REALLY BAD) AND BROKE THE WINDSHIELD. I DID NOT REPORT THE PROBLEM BECAUSE I FOUND OUT THAT GEICO (INSURANCE COMPANY) HAD LOST (OR NOT RECEIVED) MY ONLINE APPLICATION SO I HAD NO COVERAGE AND THEREFORE I WOULD HAVE TO PAY FOR ALL THE REPAIRS MYSELF. NEW WINDSHIELD, AIRBAG, WHEEL... COST $3000+ I'M STILL PAYING FOR THE REPAIRS. THE SECOND TIME IT HAPPENED WHEN I STOPPED ON RED LIGHT (I JUST THOGHT I WAS RUNNING OUT OF GAS...), THEN; YESTERDAY 06/28/02 I WAS DRIVING HOME ON HWY 192 AT APPROX. 45MPH AND THE ENGINE LOST ALL POWER (NO WARNING) , I GOT SCARED AND HIT THE BRAKES AND PULLED OVER ALMOST CAUSING AN ACCIDENT IN THE INTERSECTION. IT'S BEEN RAINING HERE IN FL ALMOST EVERYDAY, I AM GLAD THE ROAD WAS NOT WET WHEN IT HAPPENED... IT COULD'VE BEEN MUCH WORSE. MY CAR IS A 2001 FORD FOCUS ZX3 WITH ONLY 7500 MILES, SO IT'S NOT AN OLD CAR. AFTER SOME QUICK RESEARCH I FOUND OUT THIS PROBLEM HAS BEEN HAPPENING FOR A WHILE NOW... AND MANY OF MY FOCALJET.COM (ONLINE FORD FOCUS CLUB) FRIENDS HAD THE SAME PROBLEM. SO, I HAVE TO RESPECTFULLY ASK YOU AND EVERYONE ELSE READING THIS; WHEN WILL YOU (AND/OR FORD) DO SOMETHING ABOUT IT? I'VE JUST FOUND OUT THAT I AM PAYING ($3000+, AND I ONLY MAKE MIN. WAGE) FOR AND SMALL ACCIDENT THAT COULD HAVE BEEN AVOIDED... SORRY, I AM REALLY UPSET, I ALMOST CAUSED A HIGH-SPEED/MULTIPLE-CAR ACCIDENT IN THE MIDDLE OF HWY 192 AND I AS WELL AS OTHER PEOPLE COULD HAVE BEEN HURT. PLEASE HELP ! ! !*AK
Jun 29, 2002
FUEL SYSTEM, OTHER,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
VEHICLE WILL STALL OUT ONCE GAS GAUGE REACHES A QUARTER TANK. ALSO, KEEPS GETTING A POWER SURGE. POLICEMAN OFFERED CONSUMER ASSISTANCE, AND MOVED HER VEHICLE. NOTICED THAT EVERY TIME SHE TURNED IGNITION SWITCH, ODOMETER WOULD INCREASE SEVERAL THOUSAND IN MILEAGE. PLEASE DESCRIBE DETAILS.*AK
Jun 27, 2002
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,TIRES,UNKNOWN OR OTHER
1 complaint
HAVE HAD NUMEROUS PROBLEMS WITH THE CAR HESITATING AND STALLING. HAVE TAKEN THE CAR IN A TOTAL OF 7 TIMES. 5 OF WHICH WERE RELATED TO HESITATION. 3 OF THE THOSE 5 TIMES THEY FOUND PROBLEMS WITH THE CAR. 2 TIMES FOR AN EGR EMISSIONS SENSOR AND 1 FOR A FUEL PUMP (THEY THINK). THE OTHER TWO TIMES THEY COULNDT FIND ANYTHING WRONG AT THE TIME. I HAVE CALLED FORD DIRECTLY AND THEY CAN DO NOTHING ABOUT THE CAR, BECAUSE THEY SAY IT IS REPAIRABLE. I HAVE HAD THE CAR BACK NOW FOR A LITTLE OVER A WEEK SINCE THEY HAVE REPLACED THE FUEL PUMP. SEEMS TO HAVE A LITTLE HESITATION STILL, BUT HAS NOT STALLED. WE HAVE HAD THE LEFT REAR TIRE REPLACE ONCE FOR CUPPING OF THE TIRE. FORD DEALERSHIP WASNT SURE WHAT CAUSED IT, BUT THEY SAY I COULD HAVE RUN OVER SOMETHING HARD. THE NEW TIRE STARTING CUPPING LIKE THE ONE THEY REPLACED, THEN THAT IS WHEN THE RECALL FOR THE REAR WHEEL BEARINGS WAS ISSUED. NO PROBLEMS SINCE THEN WITH THE TIRES.
Jun 11, 2002
FUEL SYSTEM, GASOLINE,AIR BAGS
1 complaint
WHILE DRIVING AT 5MPH A FRONTAL COLLISION OCCURRED. UPON IMPACT, BOTH AIR BAGS VOILENTLY DEPLOYED CAUSING MAJOR INJURIES TO DRIVER, THERE WAS MINOR DAMAGE TO THE VEHICLE.*AK VEHICLE STALLED DUE TO FUEL SYSTEM FAILURE. FUEL PUMP HAS BEEN REPLACED. *JG *NLM
May 31, 2002
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
CONSUMER STATES THAT THE STEERING MECHANISM IS GETTING LOOSER THE MORE CONSUMER DRIVES, THE LOOSER STEERING WHEEL GETS. CONSUMER STATES THERE IS A LOT OF PLAY IN STEERING AND THAT MAKES IT VERY HARD TO STEER THE VEHICLE. *JB THE VEHICLE'S MILEAGE IS DECREASING FROM 300 MILES TO 200 MILES AND THEN TO 180 MILES FOR A FULL TANK OF FUEL. THE VEHICLE ALSO EXPERIENCES STALLING AND CHANGING GEARS HAS BEEN DIFFICULT. *YH
May 30, 2002
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
CONSUMER STATES WHEN DRIVING IF VEHICLE HITS A BUMP THE REAR END OF VEHICLE GOES FROM SIDE TO SIDE LIKE ITS LOOSING TRACTION OF THE ROAD. CAUSE IS UNKNOWN. JBCONSUMER FURTHER STATES THE VEHICLE USED TO GIVE THEM 300 MILES WHEN THE FUEL TANK IS FULL TO EMPTY. NOW THE VEHICLE GIVES THEM 180 MILES. THE VEHICLE ALSO HAS TROUBLE CHANGING GEARS AND HAS BEEN STALLING. THE DEALER SAYS THERE IS NOTHING WRONG. *JG
May 30, 2002
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER
1 complaint
MY VEHICLE HAS JUST BEEN TURNED INTO OUR DEALERSHIP THIS MORNING, FOR THE SAME REPEATED PROBLEM OF ENGINE CHECK LIGHT COMING ON WHILE DRIVING VEHICLE. THIS IS OUR 5TH VISIT, AND WE ARE ON OUR 4TH EGR VALVE. SAME COMPLAINT, THE CAR DRIVES SLUGGISHLY, SHUTTERS AND ABOUT 2 MONTHS AGO SHUT OFF WHILE DRIVING. THIS HAPPENED WHILE MY 14 YEAR OLD DAUGHTER WERE DRIVING THE VEHICLE TRAVELING THROUGH A MAJOR INTERSECTION AT NIGHT. WE WERE IN THE PROCESS OF A LEFT HAND TURN, AT THIS PARTICULAR INTERSECTION, 2 LANES OF TRAFFIC ARE TURNING LEFT AT THE SAME TIME. WE WERE ON THE INSIDE LANE, MAKING OUR TURN AND THE FOCUS SHUT OFF. WE WERE NEARLY REAR ENDED, AND BARELY AVOIDED A LARGE INTERSECTION ACCIDENT WITH TRAFFIC BEHIND US QUICKLY BRAKING AND SWERVING INTO THE OTHER LANE. IT WAS TERRIFYING! WE HAVE HAD THE FUEL PUMP REPLACED, AND EACH TIME OF OUR COMPLAINT, THE DEALER CANNOT DIAGNOSIS THE DIRECT PROBLEM. I HAVE READ NUMEROUS ARTICLES REGARDING OTHER FORD FOCUS VEHICLES HAVING SIMILAR PROBLEMS. JUST RECENTLY HAVE READ ABOUT THE PAINT CHIPPING OFF FROM THE INSIDE OF THE GAS TANK, CAUSING A BLOCKAGE, SO THAT FUEL CANNOT FLOW THROUGH INTO THE PUMP. THERE IS A DEFINITE PROBLEM. HOW MANY OTHER FOCUS OWNERS ARE EXPERIENCING THESE SAME REPEATED DIFFICULTIES? I PURCHASED THIS VEHICLE FOR A GOOD RELIABLE CAR FOR MY 16 YEAR DAUGHTER TO EVENTUALLY HAVE, AND CONSIDERING THE EXPERIENCES I HAVE HAD WITH SHUTTERING, SHUT OFFS..DO NOT WANT TO PUT HER BEHIND THE WHEEL OF THIS CAR FOR SAFETY REASONS. OUR PAPERWORK FROM THE DEALERSHIP SEEMS TO ACCUMULATING, WITH NO DIRECT ANSWERS.*AK
May 28, 2002
ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
POWER DOOR LOCKS FAILED TO OPEN AFTER THE VEHICLE WAS TURNED OFF. CONSUMER AND CHILD WERE STUCK INSIDE VEHICLE FOR AT LEAST TWO MINUTES TRYING TO MANUALLY UNLOCK THE DOORS. HORN STARTED BEEPING/ HEADLIGHTS AND HAZRARDS LIGHTS WOULDN'T GO OUT, AND TRUNK WOULDN'T OPEN. AN ELECTRICAL BURNING SMELL WAS ENTERING VEHICLE. TWO DAYS PRIOR DOOR KEY CODE WOULD TAKE 3-5 TRIES TO UNLOCK THE DOOR. DEALER WAS AWARE AND INSPECTED VEHICLE. PLEASE PROVIDE MORE INFORMATION. *AK
Apr 09, 2002
SUSPENSION,VISIBILITY,AIR BAGS
1 complaint
WHILE DRIVING 25 MPH VEHICLE JOLTED TO THE RIGHT AND FRONT REAR TIRE DEFLATED. BOTH AIRBAGS DEPLOYED WITHOUT WARNING, AND WINDSHIELD SHATTERED. DEALER CONTACTED.*AK
Apr 04, 2002
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
THE BUSHINGS FAILED RUINING THE BACK TIRES. THE DOOR LOCKS HAVE A MIND OF THEIR OWN WHICH COULD BE DANGEROUS IN AN ACCIDENT AND FORD HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM. THE STEERING COLUMN WAS LOOSE AND THEY DISCOVERED BROKEN PARTS IN THERE. THERE IS AN UNDIAGNOSED PROBLEM WITH AS SCRAPING NOISE AS I TURNED A CORNER INTO A PARKING LOT. WE ARE AFRAID TO DRIVE IT, EVERY TIME WE DO SOMETHING ELSE HAPPENS TO IT.
Apr 02, 2002
AIR BAGS,TIRES
1 complaint
WHILE TRAVELING ON HIGHWAY ANOTHER VEHICLE VEERED INTO CONSUMER'S VEHICLE AND DUAL AIRBAG DIDN'T GO OFF. ALSO, TIRE TREAD SEPARATED , AND THERE WAS WEAR AND TEAR INSIDE OF WHEEL.*AK
Apr 01, 2002
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
PURCHASED CAR IN DECEMBER 2000 WITHIN DAYS BRAKES SQUEALING AND GRINDING..CALLED DEALER SAID TO LET WEAR IN..PROBLEM PERSISTED..ENGINE LIGHT CAME ON ..TOOK CAR TO NEAREST D DEALERSHIP..IN JANUARY 2001..BRAKES SHOES BACK AND PADS ON FRONT REPLACED. OXYGEN SENSOR, AND PARKING BRAKE REPLACED ..BRAKES STILL HAD PROBLEM ENGINE LIGHT STILL ON..TOOK TO DEALERSHIP WHERE PURCHASED..KEPT 12 DAYS..BRAKES ADJUSTED AND COMPUTOR AND IGNITION WERE REPLACED..LIGHT OFF..BRAKES STILL TROUBLE..TOOK BACK NUMEROUS TIMES..FOR CHECK-UPS..AT 16,000 TOLD BRAKES NEED TO BE REPLACED IN FRONT AND TIRES WHERE ALL WORN AWAY ON INSIDE OF TIRE..BALD!! ..MANUFACTOR AND DEALER WOULD NOT PAY FOR..REPLACED ALL FOUR TIRES, ALIGNMENT, AND NEW BRAKES PUT ON FRONT BRAKES..CAR STILL NOT RIGHT WITH BRAKES..SHAKING VIOLENTLY OF CAR WHILE BRAKING AT ANY SPEED. OR GOING DOWNHILL .TOOK BACK TO DEALERSHIP ROTORS WERE NO GOOD AS WELL AS FRONT BRAKES. THEY REPLACED..INNER TIRES ALREADY WEARING OUT...BRAKES STILL GIVING NOISE AND GRINDING..TOOK BACK WITHIN MONTH..THEY SAID FINE..TOOK BACK AGAIN WHEN OIL CHANGED..BRAKES WHERE SAID TO BE FINE..BRAKES NOISY AND GRINDING AS USUAL..3 WEEKS LATER BRAKES FAILED..HAD CAR TOWED TO DEALERSHIP....THEY STATE NEEDS NEW BRAKES ON FRONT AND BACKSHOES CRACKED AND NEED NEW ROTORS...THEY KEEP SAYING ITS THE WAY WE DRIVE CAR...NO WAY..NEVER HAD THIS MUCH PROBLEM WITH ANY BRAKES IN ANY CAR WE HAVE OWNED...CAR IS VERY UNSAFE AND MADE WITH INFERIOR PRODUCTS.. (TIRESIZE: 15)
Feb 14, 2002
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
AVANCE TRAC CONTROL DOESN'T ENGAGE AND/OR MULFUNCTIONS-DISABLING IT TOTAL. MANY ELECT PROBLEMS. TWICE IT HAS SHUT DOWN ON INTERSTATE I40 AT RATE OF SPEED OF 50 AND 60 AND ONCE AT MAYBE 5 MPH IN THE DRIVEWAY. WHEN IT SHUTS DOWN THERE IS NO WARNING. OTHER PROBLEMS W/THIS CAR HAVE BEEN RADIO HAD TO BE REPLACED, FUEL PUMP MODULE, KEY GETS STUCK AND KEY WILLN'T TURN. *AK
Feb 06, 2002
STEERING,SUSPENSION,TIRES
1 complaint
WHILE DRIVING AT ANY SPEED AND VEHICLE HITS A BUMP STEERING IS DIFFICULT TO MAINTAIN. VEHICLE WANDERS UNEXPECTEDLY FROM SIDE TO SIDE. DEALERSHIP HAS EXAMINED VEHICLE SEVERAL TIMES. SHOCKS AND TIRES WERE CHANGED TWICE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK
Jan 25, 2002
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
MANUAL TRANSMISSION MAKES CLATTERING NOISE AT IDLE SPEED. TRANSMISSION DIFFICULT TO SHIFT AND GRINDS GEARS. WHEN COMING TO A STOP, ENGINE SPUTTERS AS IF IT IS GOING TO STALL. INSTRUMENT LIGHTS FLICKER DUE TO LOW ALTERNATOR RPM. IDLE THEN INCREASES.*AK
Nov 29, 2001
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
WHEN I BOUGHT THE CAR THEY SAID THEY PROGRAMMED THE AUT. DOOR LOCKS. THERE WERE NONE. I WAS TOLD TO TAKE OR LEAVE IT. THE DOOR CLIP IS BROKEN, TAPES ARE CHEWED, BRAKE LIGHTS FAILED ON HWY.,COMPLAINED OF BRAKES @5K MILES - DOWN TO ROTOR -THEY SAID IT WILL BE EVERY 15K MILES. "NOT OUR PROLEM." THIS CAR IS A DANGEROUS LEMON. I DON'T WANT TO DIE! FAN BELT IS LOOSE/NEEDS REEPLACEMENT. MY WARRANTY IS UP SOON. I WANTED WHAT I PAID FOR -SAFETY, AND HAVE A "DEATH TRAP". FORD SAYS "WE CANNOT LOSE ANY MONEY" TO ME. I INFORMEDD MY INSURANCE COMPANY BECAUSE I AM AFRAID, AND DO NOT WISH TO BE BLAMED FOR FORD'S POOR QUALITY WORKMANSHIP. EXACT DATES CAN BE FOUND. *AK (TIRESIZE: 185/65R14) (TIRESIZE: 185/65R14)
Oct 03, 2001
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
I OWN A 2001 FORD FOCUS AUTOMATIC TRANSMISSION. I WAS PARKED ON A FLAT SURFACE, WHEN SOMEONE BACKED UP INTO MY CAR, THEY ONLY MOVED 3 FEET DIDN'T DO ANY DAMAGE TO TEH BUMPBER, BUT FROM THAT SLIGHT HIT IT SENT MY CAR FREE WHEELING IN PARK 175 FEET, ACROSS A ROAD, AND SLAMMING INTO 3 TREES TOTALLING OUT THE REAR OF THE CAR. LUCKILY NO ONE WAS HURT NOR IN THE CAR AT THE TIME FO THIS ACCIDENT. WHEN I GOT INTO MY CAR I EXPECTED TO SEE THE GEER SHIFTER BROKEN BUT IT WASN'T IT STILL WORKED. MY CAR WAS THE WAY I LEFT IT JUST 175 FEET DOWN TEH ROAD. THIS IS NOT RIGHT! TWO OF TEH MAIN SAFETY FEATURE FAILED ON THIS CAR. FORD SENT OUT AN INVESTIGARTOR WHO LOOKED OVER THE CAR, PUSHED ON THE CAR WITH THEIR HANDS, BUT NEVER TOOK THE TRANSMISSION APRT TO SEE IF THERE WAS ANY DAMAGE. NOW FORD SAID THERE IS NOTHING WRONG WITH MY CAR AND IT IS PERFECTLY SAFE. I AM VERY UNHAPPY, I AM STUCH WITH A CAR I DON'T WANT ANY MORE, DONT TRUST, AND NOW BECUASE OF THE DAMAGE UNABLE TO TRADE IN. I HAVE ONLY OWNED THIS CAR SINCE OCT OF 2000. I FEEL THAT THIS IS A MAJOR DEFECT IN THE CAR AND FORD IS JUST TRYING TO COVER IT UP.*AK
Jul 30, 2001
SUSPENSION,POWER TRAIN,VISIBILITY
1 complaint
DRIPPING FROM PASS. SIDE HEAT VENT DURING A/C USE OR RAIN, SEVERE RATTLING FROM TRANSMISSION DURING ACCELERATION OR AT IDLE WITH CLUTCH OUT, WHEN CLUTCH IS PRESSED THE NOISE GOES AWAY, FRONT END OUT OF ALIGNMENT, PULLS TO THE RIGHT. *AK
Jul 02, 2001
SUSPENSION,EQUIPMENT
1 complaint
PURCHASED 4-30-2001. UPON DRIVING VEHICLE HOME, NOTICED OIL/GASOLINE BURNING ODOR FROM AIR CONDITIONING VENTS AND LOUD THUMP AND GROANING NOISES FROM FRONT SUSPENSION/BRAKE AREAS. *AK
May 01, 2001
Frequently Asked Questions
How many problems does the 2001 FORD Focus have?
The 2001 FORD Focus currently has 1815 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2001 FORD Focus?
The most common problems reported for the 2001 FORD Focus are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2001 FORD Focus problem data come from?
All problem and complaint data for the 2001 FORD Focus comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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