2003 FORD Focus Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
1017
Complaints Reported
Complaints by Component
ELECTRICAL SYSTEM
437 complaints
wiring harness fused together
May 04, 2024
NEW ONSET BURNING SMELL WHILE DRIVING IN SUBURBAN ENVIRONMENT. PARKED CAR, THEN IT WOULDN'T START. UPON INSPECTION FOUND BATTERY CABLES/SHEATH MELTING. REPLACED BATTERY, CAR STARTED. CAR PARKED AND 1 HR LATER WOULDN'T START- NEW BATTERY IS DEAD. REPLACED WITH 2ND NEW BATTERY, HOOKED UP CABLES AND SPARKS CAME FROM BATTERY (INSTALLED CORRECTLY). CAR STILL WON'T START.
Jan 20, 2019
THE ALTERNATOR WAS REPLACED LESS THAN A WEEK AGO. NOW, IT IS NEEDING REPLACED AGAIN. THERE SEEMS TO BE AN ISSUE WITH THE ELECTRICAL WIRING IN THESE VEHICLES! THERE ARE MULTIPLE COMPLAINTS.
Mar 20, 2018
TL* THE CONTACT OWNS A 2003 FORD FOCUS. ON SEVERAL OCCASIONS, THE KEY COULD NOT BE INSERTED INTO THE IGNITION SWITCH AND THE VEHICLE COULD NOT BE STARTED IMMEDIATELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (PARKS FORD & LINCOLN OF GAINESVILLE LOCATED AT 3333 N MAIN ST, GAINESVILLE, FL 32609) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Feb 05, 2018
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED. THE FAILURE RECURRED SEVERAL TIMES. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 23,700. THE VIN WAS NOT AVAILABLE.
Jan 12, 2018
+ 432 more complaints for this component
ENGINE AND ENGINE COOLING
47 complaints
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING 25 MPH, THE CONTACT HEARD A DRAGGING NOISE AND PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE RADIATOR FAN WAS DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,153.
Apr 04, 2016
THIS VEHICLE WITH 110K MILES TURNS OUT THE VALVE SEAT OF CYLINDER #4 BROKE OFF INSIDE THE ENGINE AND IRREPARABLY DAMAGED THE PISTON, CYLINDER AND CYLINDER HEAD OF WHICH THE ONLY WAY TO FIX THIS IS WITH A REPLACEMENT ENGINE. THIS OPTION IS MORE THAN WHAT THE CAR IS VALUED. ON FURTHER RESEARCH OF BOTH MY MECHANIC AND I AS WE SEARCHED THE WEB, IT APPEARS THAT THIS HAPPENS MORE FREQUENTLY THAN IT SHOULD. IT SEEMS THAT FORD SHOULD PUT A RECALL TO FIX THESE VALVE SEATS BEFORE ANYMORE PEOPLE WILL HAVE TO UNNECESSARILY SPEND THOUSANDS TO REPAIR THE ENGINE OR LOSE THOUSANDS OF DOLLARS ON A UNDRIVABLE JUNK CAR, SUCH AS MYSELF. COULD YOU PLEASE INVESTIGATE THIS MATTER FURTHER AND LET ME KNOW IF THIS IS INDEED AN INHERENT PROBLEM THAT NEEDS TO BE CORRECTED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Dec 06, 2011
I HAVE A 2003 FORD FOCUS AND THE THERMOSTAT HOUSING UNIT IS CRACKED. WHEN IT CRACKED, AND STARTED TO LEAK, IT CAUSED A LOT OF SMOKE, AND WHEN IT STARTED TO LEAK, DUE TO THE TEMPERATURE OF THE COOLANT INSIDE, IT BURNED THROUGH OTHER HOSES ATTACHED AND ALMOST STARTED A FIRE. THE PART IS MADE OUT OF PLASTIC (SHOULD BE MADE OF SOME TYPE OF METAL SUCH AS ALUMINUM DUE TO THE HIGH TEMPERATURES INVOLVED CONSISTENTLY), AND 4 CERTIFIED AUTO TECHNICIANS THAT I TALKED TO SAID THAT THEY REPLACE DOZENS OF THEM ON FORD FOCUS EVERY YEAR. THEY SAY THAT "IT IS A KNOWN PROBLEM WITH FORD'S VARIOUS FOCUS YEARS, AND SHOULD HAVE BEEN RECALLED A LONG TIME AGO." EVEN THE FORD DEALERSHIP SAID THE FOLLOWING "YEAH, FORD KNOWS IT'S A PROBLEM; THAT'S WHY WE ALWAYS KEEP THAT PARTICULAR PART IN STOCK." LITERALLY, THERE ARE TENS-OF-THOUSANDS OF ONLINE COMPLAINTS REGARDING THIS PART, AND HOW IT HAS CAUSED SERIOUS HARM AND DAMAGE. THE PROBLEM STARTS BY SOME COOLANT LEAKING SLOWLY, AND WITHIN A WEEK (EVEN AFTER CONTINUOUSLY ADDING COOLANT), THE LEAK BECOMES LARGER AND LARGER, CAUSING THE DAMAGE LISTED ABOVE, AND CAUSING THE HEATER TO NOT WORK. WHY IS THIS A VERY WELL-KNOWN PROBLEM TO FORD; A PROBLEM THAT CAN CAUSE SERIOUS SAFETY ISSUES, YET THEY DO NOTHING FOR THE TENS-OF-THOUSANDS OF PEOPLE THAT HAVE ENCOUNTERED THIS PROBLEM? THE PART IS $75 FROM FORD AND THEN YOU HAVE TO PAY LABOR TOO, WHICH IS ABOUT $150-$200. THE FORD REPLACEMENT PART# FOR THE DEFECTIVE PART IS RH157. I HAVE THE OLD PART AVAILABLE FOR INSPECTION IF NEEDED. *TR
Apr 13, 2011
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT PRIOR WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE TIMING BELT FRACTURED AND RESULTED IN COMPLETE ENGINE FAILURE. THE TECHNICIAN STATED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Mar 22, 2011
SAFETY HAZARD-- UPPER MOTOR MOUNT ON 2003 FORD FOCUS MALFUNCTIONS/ DISINTEGRATES WITHIN THREE MONTHS OF INSTALLATION; WHETHER BY GARAGE, DEALER, OR OWNER. IN SEVENTEEN MONTHS, I HAVE HAD TO REPLACE THE MOUNT (WHEN CAUGHT) FOUR TIMES AND FOUND IT AGAIN NEEDS REPLACEMENT. THE OEM PARTS SAY GUARANTEED BUT IT CONSTANTLY COST TO REMOVE, REPACKAGE, SHIP, AND THEN REPLACE. *TR
Oct 25, 2010
+ 42 more complaints for this component
AIR BAGS
40 complaints
TL* THE CONTACT OWNED A 2003 FORD FOCUS. WHILE THE CONTACT'S HUSBAND WAS DRIVING 60 MPH ON THE FREEWAY, THE VEHICLE BEGAN TO HYDROPLANE, CRASHED INTO A GUARDRAIL, AND SPUN AROUND. THE VEHICLE CAME TO A STOP IN THE MIDDLE OF A HIGHWAY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S HUSBAND SUSTAINED BACK INJURIES, FACIAL BRUISING, AND WHIPLASH. THE FOLLOWING DAY THE DRIVER SOUGHT MEDICAL ATTENTION FOR HIS INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT WHERE THEY REFUSE THE CONTACT TO VIEW/TAKE PHOTOS OF THE VEHICLE UNLESS A FEE WAS PAID. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 267,000.
Dec 02, 2019
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 01/26/2017*CT UPDATED 7/13/18*JB *TR
Dec 02, 2016
ON FEB 11, 2015 I WAS DRIVING TO GO TO THE VET. I HAD NOT BEEN DOWN THAT ROAD IN ABOUT 6 MONTHS. I CAME UPON AN AREA THAT WAS A VERY BAD CHUNK OF ROAD...PATCHES OVER PATCHES AND VERY BUMPY. THEN ALL OF A SUDDEN MY CAR TILTED TO THE RIGHT AND THERE WAS A LOUD BANG. IT TOOK ME A COUPLE SECONDS TO REALIZE WHAT HAD HAPPENED. MY AIRBAG ON THE PASSENGER SIDE (SIDE AIRBAG) HAD DEPLOYED. SCARED ME! I HAD NO IDEA WHY IT HAD GONE OFF. BUT THE CAR SEEMED TO BE DRIVING OK STILL SO I CONTINUED TO THE VET ABOUT 1-2 MILES AWAY. I WONDERED IF A DEER HAD HIT THE SIDE OF MY CAR BUT WHEN I GOT TO THE VET AND CHECKED MY CAR, THERE WAS NO DAMAGE TO THE SIDE OF MY CAR. SINCE THEN I HAVE READ ON THE INTERNET THAT OTHERS HAVE HAD THEIR AIRBAGS DEPLOY WHEN HITTING A POTHOLE. THE NEXT DAY I WENT BACK AND TOOK PICTURES OF THAT AREA AND A VIDEO.THIS WAS BY A GUARDRAIL WITH A HUGE DROP OFF ON THE SIDE. I AM LUCKY I DIDN'T LOSE CONTROL OF MY CAR WHEN THE AIRBAG EXPLODED RIGHT NEXT TO ME AND POSSIBLY GO THROUGH THE GUARDRAIL AND OFF OF THAT STEEP DROP OFF. THINGS COULD HAVE BEEN MUCH WORSE. IT WAS A VERY FRIGHTENING SITUATION AND THANK GOD, NOBODY WAS IN THAT SEAT. I KNOW EXACTLY WHERE IT WAS ON THAT ROAD BECAUSE WHEN I LOOKED OVER I SAW A BIG WHITE CIRCLE (DIDN'T KNOW WHAT IT WAS AT FIRST...THOUGHT MY WINDOW HAD BROKEN) AND I SAW THE END OF THE GUARD RAIL WHERE IT ANGLES DOWN AT THE END. I WAS NOT SPEEDING, OR ON THE PHONE. JUST DRIVING DOWN A COUNTY ROAD AND HAD $1700 WORTH OF DAMAGE DONE TO MY CAR. I ONLY HAVE PL/PD ON THAT CAR SO MY INSURANCE WON'T COVER IT.
May 21, 2015
AIRBAG WARNING SYSTEM LIGHT FLASHES ON INDICATING POSSIBLE FAILURE OR DEFECTIVE SYSTEM BUT DOES NOT REMAIN ON. LIGHT GOES OUT ABOUT 1 HOUR OR SO OF DRIVING. *TR
Nov 03, 2014
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH OVER A POT HOLE, THE AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR WAS DEFECTIVE AND BOTH THE DRIVER'S SEAT AND THE AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. *TR
Mar 27, 2013
+ 35 more complaints for this component
LATCHES/LOCKS/LINKAGES
39 complaints
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT ALL OF THE DOORS FAILED TO UNLATCH WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Dec 14, 2016
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE REAR DOORS FAILED TO LATCH. THE CONTACT HAD TO USE A BUNGEE CORD TO KEEP THE DOORS CLOSED; HOWEVER, THEY WOULD OPEN EVERY TIME A TURN WAS MADE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. ..*BF *TT
Jun 15, 2016
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). AFTER THE VEHICLE WAS REPAIRED, IT WAS DIFFICULT FOR THE REAR DRIVERS SIDE DOOR TO REMAIN CLOSED. WHILE DRIVING APPROXIMATELY 50 MPH THE REAR DRIVERS SIDE DOOR OPENED WHILE A CHILD WAS SEATED IN THE REAR SEAT. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE DOOR LATCH WAS EXTREMELY CORRODED. THE REAR DRIVERS SIDE DOOR WOULD NO LONGER LATCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Aug 01, 2011
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT BOTH REAR DOOR LOCKS NO LONGER FUNCTIONED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES: DOORS: LATCH). THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 145,000.
Jul 19, 2011
TRUNK LATCH FAILED AT 37,000 MILES ON 2003 FORD FOCUS. COULD NOT GET THE TRUNK TO LATCH TO DRIVE HOME. COST OVER $400 TO REPLACE THE PART WHICH IS NOT IN YET. DRIVING AROUND ANOTHER WEEK WITH MY ONLY CAR'S TRUNK TIED DOWN. *TR
Jul 08, 2011
+ 34 more complaints for this component
SERVICE BRAKES, HYDRAULIC
37 complaints
MANUFACTURING DEFECT PLACES THE PLASTIC INNER FENDER AGAINST THE FRONT LEFT BRAKE LINE. THE PLASTIC INNER FENDER IS ALLOWED TO RUB A HOLE IN THE FRONT LEFT BRAKE LINE. THE FRONT LEFT BRAKE LINE LEAKED DUE TO WEAR CAUSED BY THE PLASTIC INNER FENDER. LOSS OF BRAKES DUE TO A HOLE IN THE FRONT LEFT BRAKE LINE. *TR
Apr 03, 2012
LEAKING BRAKE LINE. THE LEAK WAS CAUSED BY THE FRONT LEFT PLASTIC INNER FENDER RUBBING AGAINST THE BRAKE LINE. I HAVE DIGITAL PICTURES AVAILABLE. *TR
Mar 04, 2012
BRAKE LOCKUP UNDER ABS. WHEN THE VEHICLE IS ENGAGED IN A BRAKING EVENT SUFFICIENT TO ACTIVATE THE ABS SYSTEM, ALL FOUR BRAKES LOCKUP AND DO NOT RELEASE UNTIL THE VEHICLE HAS COME TO A COMPLETE STOP. THIS HAS HAPPENED UNDER WINTER CONDITIONS (SNOW/ICE), IN THE RAIN AND IN THE DRY. THE INCIDENT IN THE RAIN OCCURRED WHEN ATTEMPTING TO TAKE AN EXIT RAMP OFF OF AN INTERSTATE. THE CAR BRIEFLY HYDROPLANED ENOUGH FOR THE ABS TO ACTIVATE, AND THEN WENT OUT OF CONTROL WITH THE TIRES LOCKED UP. THE CAR SLID OFF OF THE EXIT RAMP AND INTO THE GRASS, WHERE IT FINALLY CAME TO REST. LUCKILY NO ONE WAS HURT. THE INCIDENTS IN THE DRY TOOK PLACE DURING AN AUTO-CROSS ON A CLOSED COURSE AND WERE SUFFICIENT TO SEVERELY FLAT-SPOT THE TIRES. THIS HAPPENS EVERY TIME ABS IS ENGAGED UNDER HARD BRAKING. OCCASIONALLY, IT IS POSSIBLE TO DOWN-SHIFT AND "DRIVE THROUGH" THE BRAKES WITHOUT COMING TO A COMPLETE STOP. THERE IS NO DASH LIGHT OR ANYTHING TO INDICATE A PROBLEM. THE REAR-WHEEL TONE RINGS HAVE BEEN REPLACED AND THE FRONT-WHEEL TONE RINGS HAVE BEEN CLEANED. ALL FOUR SENSORS HAVE BEEN CLEANED AND ELECTRICAL CONNECTIONS CHECKED FOR LOOSENESS. *TR
Oct 01, 2010
AFTER A TWO-WEEK VACATION, I WAS GOING TO DRIVE MY 2003 FORD FOCUS TO WORK. AS I WAS BACKING OUT OF THE GARAGE, I NOTICED THAT THE BRAKES WERE EXTREMELY SOFT. THE REPAIR SHOP THAT DIAGNOSED AND REPAIRED THE PROBLEM TOLD ME THAT I HAD A TOTAL FAILURE OF THE MASTER CYLINDER WHICH CONTROLS BOTH THE CLUTCH AND BRAKES. THEY ALSO SAID THAT THIS IS THE SECOND INCIDENT THAT THEY WERE AWARE OF. REPAIR INCLUDED A NEW MASTER CYLINDER AND REPLACEMENT BRAKE FLUID. I DO NOT KNOW IF IT WAS COINCIDENCE OR NOT, BUT THEY ALSO DISCOVERED THAT MY REAR WHEEL CYLINDERS HAD ALSO "EXPLODED." REPAIR REQUIRED CYLINDER AND DISC REPLACEMENT. OLD PARTS HAVE BEEN RETAINED. *TR
Jan 04, 2010
ROTORS AND BRAKE PADS WEAR DOWN FASTER THAN I CAN AFFORD TO FIX THEM. ROTORS ONLY LAST 1-2 MONTHS THEN BEFORE WARPING THEN I RIDE THEM OUT FOR ANOTHER MONTH (NO MONEY TO KEEP REPLACING) THIS HAS BEEN AN ONGOING PROBLEM FOR 2 YEARS. I HAVE RECEIPTS AND MECHANICS PROOF. ITS CRAZY. I HAVE ALSO VERIFIED SAME PROBLEM ON OTHER CAR COMPLAINT WEB SITES WITH PEOPLE AND FORD FOCUS' - BRAKES PADS AND ROTORS SHOULD NOT WEAR OUT MONTHLY. I CANT AFFORD THE REPAIRS BUT I CANT AFFORD TO HAVE MY BRAKES GO OUT COMPLETELY AND RISK THE HARM TO MYSELF AND OTHERS ON THE ROAD. PLEASE HELP *TR
Mar 07, 2009
+ 32 more complaints for this component
STEERING
33 complaints
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING 25 MPH, THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 96,000.
Aug 09, 2018
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO UNLOCK THE STEERING WHEEL WHEN ATTEMPTING TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Apr 01, 2016
TL* THE CONTACT OWNED A 2003 FORD FOCUS. WHILE DRIVING 55-60 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A RETAINING WALL. THE CONTACT STATED THAT BOTH AIR BAGS WERE DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED AN INJURY TO THE RIGHT KNEE, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000.
Feb 03, 2016
WHILE PARKING THE CAR ON A CITY STREET THE STEERING WHEEL CAME LOOSE AND CONTROL OF THE CAR WAS LOST. WAS ABLE TO BRAKE AND STOP THE CAR AT THE CURB. WE DETERMINED THAT THE BOLT THAT HOLDS THE STEERING WHEEL ON THE SHAFT HAD LOOSENED TO THE POINT WHERE THE STEERING WHEEL WAS NO LONGER MAKING CONTACT WITH THE SPLINES ON THE SHAFT.
Dec 04, 2015
I WAS SHOPPING WITH MY CHILD ABOUT AN HOUR FROM HOME. WE LEFT A STORE AND GOT INTO MY CAR TO RETURN HOME WHEN THE KEY WOULDN'T TURN IN THE IGNITION. THE WHEELS WERE STRAIGHT BUT THE KEY WOULDN'T BUDGE. I TRIED RELEASING THE STEERING WHEEL BUT NOTHING WORKED. I HAD TO HAVE IT TOWED WHICH COST ME $100 FOR 4 MILES. I WAS TOLD IT WAS THE IGNITION CYLINDER WHICH I WAS TOLD WAS A COMMON PROBLEM AREA FOR 2000-2003 FORD FOCUS MODELS. AFTER DOING RESEARCH ONLINE, I FOUND THAT IT REALLY IS COMMON...LIKE HUNDREDS OF PEOPLE ON ONE SITE ALONE COMPLAINING ABOUT THE SAME ISSUE I HAVE AND EVEN A CLASS ACTION LAWSUIT IN CALIFORNIA. IF THIS IS SO COMMON WHY HAVEN'T THEY BEEN RECALLED? I WAS LEFT STRANDED WITH A CHILD BECAUSE OF THIS MALFUNCTION AND EVEN THOUGH I HAVE AN EXTENDED WARRANTY, IT WASN'T COVERED AND COST ME $374. WHY IS THAT TYPE OF MALFUNCTION ONLY IN THOSE MODEL YEARS? MAYBE THEY KNEW ABOUT THE FLAW AND CHANGED IT IN LATER YEARS. THEY SHOULD HAVE TO CHANGE IT IN EVERY YEAR THEY SOLD THESE DEFECTIVE IGNITION CYLINDERS. FOR THEM, IT WOULD BE A MINOR INCONVENIENCE AND A LITTLE MONEY TO GET THESE PROPERLY TAKEN CARE OF. *TR
May 25, 2012
+ 28 more complaints for this component
SUSPENSION
33 complaints
SKIDS TO SIDE AND SPINS ON WET ROAD EVEN IF THE TIRES ARE GOOD EVEN AT 30MPH. TOO MUCH SIDE WAYS SHIFT ON LITTLE BUMPY ROADS.
Aug 09, 2018
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING 65 MPH, THE CONTACT DROVE OVER A BRIDGE EXPANSION JOINT AND THE VEHICLE FISHTAILED. THE CONTACT STATED THAT THE VEHICLE BECAME ALMOST UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
May 02, 2017
REAR SUB FRAME CROSSMEMBER RUSTED AWAY AND BROKEN CAUSING REAR OF CAR TO BANG AND TWIST WHILE DRIVING.
Apr 18, 2016
BREAK IN FRONT DRIVER-SIDE SUSPENSION COIL WHILE BACKING UP. *TR
Mar 23, 2015
I TOOK MY CAR TO HAVE A OIL CHANGE, AND MY MECHANIC SAW THAT THE LEFT SIDE REAR SUSPENSION CROSS STABILIZER BAR IS RUSTED AND THE BOLTS ARE RUSTED. HE SAID TO CALL FORD THERE SHOULD BE A RECALL. THERE IS NOT SO I CALLED FORD AND THEY JUST FILED A COMPLAINT.I CAN NOT TAKE MY CAR ON THE INTERSTATE OR GO OVER 40 MPH IF I DID MY MECHANIC SAID IF THE RIGHT SIDE BROKE OFF THE CAR WOULD FLIP. MY CONCERN IS DOES SOMETHING HAVE TO HAPPEN FIRST I TRANSPORT MY GRAND KIDS BUT I CAN'T GO OVER 40. CAN YOU HELP ME WITH THIS. *TR
Nov 11, 2014
+ 28 more complaints for this component
POWER TRAIN
31 complaints
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE VEHICLE WOULD NOT SHIFT INTO REVERSE FROM THE PARK POSITION. IN ORDER SHIFT INTO REVERSE HE HAD TO SHIFT THE VEHICLE INTO NEUTRAL AND ALLOW IT TO SLOWLY ROLL BACKWARDS. UPON DRIVING THE VEHICLE HE ALSO NOTICED THE VEHICLE WOULD NOT SHIFT INTO 6TH GEAR. A DIAGNOSTIC TEST WAS NOT PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
Nov 03, 2010
THE TRANSMISSION WAS SLIPPING,HARD SHIFTING, AND NOT GOING INTO 4TH. THE CAR HAD LESS THAN 70 THOUSAND MILES. TOOK IT TO REPAIR SHOP AND WAS TOLD THAT IT WAS A SOLENOID. ALSO WAS TOLD THAT IT WAS A COMMON OCCURRENCE IN MY TYPE OF VEHICLE. IT MAY OR MAY NOT FIX THE PROBLEM COMPLETELY. WHEN I QUESTIONED WHY HE SAID THAT MANY OF THE FOCUS TRANSMISSIONS HAVE SOLENOID PROBLEMS UNTIL THEY NEED TO BE REPLACED. I WENT ONLINE AND DID SOME SEARCHING AND FOUND THAT THERE ARE MANY PEOPLE WHO HAVE HAD THE SAME PROBLEMS WITH THE SAME YEAR AND MAKE OF MY CAR. WHEN I CONTACTED FORD THEY SAID THAT THEY DID NOT SEE THESE PROBLEMS VERY OFTEN. WHEN I APPROACHED THEM WITH THE DISCUSSION BOARDS THAT I HAD READ AND THE COMMENTS FROM MY TRUSTED MECHANIC THEY HAD NO COMMENT. MY CAR DOES WORK NOW AFTER THE SOLENOID WAS REPLACED, BUT IT STILL SLIPS AND SHIFTS HARD FROM 1ST TO 2ND. I AM DISAPPOINTED THAT FORD WILL NOT ADMIT TO A PROBLEM WITH THE MECHANICS OF THIS TRANSMISSION. *TR
Sep 18, 2008
I PURCHASED MY CAR A YEAR AGO. IT HAS 26,452 MILES ON IT. I WAS ON THE INTERSTATE WHEN A WARNING LIGHT CAME ON. I PULLED OVER, TURNED THE CAR OFF AND BACK ON AGAIN AND THE LIGHT WAS OUT. I CONTINUED ON. A DAY LATER THE SAME THING HAPPENED. I TOOK IT TO THE GARAGE AND THEY PULLED THE CODES THAT SAID THE GEAR RATIO WAS INCORRECT IN 2ND AND 3RD. I TOOK IT TO THE DEALER AND WAS TOLD THE TRANSMISSION NEEDED TO BE REPLACED....AFTER 26,000 MILES??? MY POWERTRAIN WARRANTY HAD EXPIRED ABOUT A MONTH PRIOR. I CALLED FORD. THEY REFUSED TO HELP ME IN ANY WAY AND EVEN WENT SO FAR AS TO SAY MY DRIVING HAD CAUSED THE FAILURE. THEY ALSO FLAT OUT LIED AND TOLD ME THE WARRANTY WAS FOR ONLY 3/36,000 WHEN I HAVE A NEWS RELEASE FROM FORD STATING IT IS FOR 5/100,000. I DID GET THE TRANSMISSION REPLACED AT THE COST OF $3600. FORD STILL REFUSES TO ACKNOWLEDGE THAT THEY OBVIOUSLY MADE A MALFUNCTIONING TRANSMISSION. *TR
Sep 09, 2008
WHEN DRIVING ON FREEWAY TO PASS OTHER CARS THE TRANSMISSION DROPS INTO LOWER GEAR THE THE MOTOR REVS UP NOT SHIFTING INTO ANOTHER GEAR STALLING AND SLOWING DOWN CAUSING CARS BEHIND TO ALMOST HIT MY CAR. AT HIGHER SPEEDS IN TRAFFIC THIS CAN CAUSE A ACCIDENT. *TR
Mar 05, 2008
I HAVE HAD TWO COMPLETE TRANSMISSIONS REBUILT ON THIS VEHICLE, THE FIRST AT AROUND 18,000 MILES, THE SECOND AT AROUND 50,000. IT IS BEGINNING THE SAME SEQUENCE OF EVENTS, FAILURE TO ENGAGE IN 4TH GEAR (AUTOMATIC). DEALER WILL NOT DO ANYTHING UNTIL COMPLETE FAILURE. I UNDERSTAND THE 2003 TRANSMISSION TO HAVE RELATIVELY FREQUENT FAILURE OCCURRENCE BASED ON WEB AND OTHER INVESTIGATION. DATE OF FIRST INCIDENT BELOW IS APPROXIMATE. *TR
Dec 28, 2007
+ 26 more complaints for this component
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
26 complaints
MY KEY WILL NOT TURN OVER AND MY WHEEL IS LOCKED UP. THE PROBLEMS STARTED AND I WOULD JUST TURN THE WHEEL AND SOONER OR LATER IT WOULD TURN OVER. NOW IM STRANDED IN MY DRIVEWAY WITH THE WHEEL LOCKED UP AND NO TURNING THE KEY OVER. MISSED WORK AND MONEY. I SEARCHED THE INTERNET ON THIS AND THE WAS OVER 300 DIFF PEOPLE WITH THIS PROBLEM. I BOUGHT THIS CAR (FORD) TO SAVE GAS AND MONEY. I THINK THIS SHOULD BE RECALLED IF THIS MANY PEOPLE ARE HAVING THIS PROBLEM. I DON'T KNOW WHY IT HASN'T YET. *TR
Jun 17, 2011
LATE NIGHT 35 MILES FROM HOME. KEY WOULD NOT TURN IN THE IGNITION. HAD TO GET A RIDE HOME. RETURNED THE NEXT DAY AND HAD A LOCKSMITH REPLACE THE IGNITION LOCK WITH A STRATTEC IGNITION LOCK. *TR
Jun 04, 2011
KEY WONT TURN IN IGNITION WINDOWS DOWN IN A BAD NEIGHBORHOOD. *TR
May 30, 2011
KEY WOULD NOT TURN THE IGNITION, STALLED THE CAR AND THEN COULD NOT TURN THE CAR BACK ON IN THE MIDDLE OF RUSH HOUR TRAFFIC, ON CHRISTMAS EVE NONE THE LESS. *TR
Mar 23, 2011
THE KEY WOULD NOT TURN IN THE IGNITION OF MY 2003 FORD FOCUS ZTS, THUS, THE VEHICLE WOULD NOT START. AFTER A CALL TO THE LOCAL LOCKSMITH, I WAS SURPRISED TO HEAR "THIS IS A COMMON PROBLEM FOR A FORD FOCUS". WHEN ARRIVING, THE LOCKSMITH PROCEEDED TO EXPLAIN TO ME WHY THE STOCK IGNITION SWITCH OF MY CAR IS A DEFECTIVE DESIGN, COMPARING TO A NEW SWITCH THEY WERE ABOUT TO INSTALL. UPON FURTHER RESEARCH ONLINE, I COULD NOT FIND ANY INFORMATION ABOUT A RECALL FOR THE DEFECTIVE ITEM. I DID FIND, HOWEVER, PLENTY OF COMPLAINS OF FORD OWNERS HAVING THE EXACT SAME PROBLEM. I AM SURPRISED SUCH A CRITICAL COMPONENT HAS NOT BEEN RECALLED SINCE IT JEOPARDIZES THE RELIABILITY OF THE VEHICLE. *TR
Nov 29, 2010
+ 21 more complaints for this component
STEERING,ELECTRICAL SYSTEM
25 complaints
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT LOST ALL CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL. THE FRONT PASSENGER WAS THROWN INTO THE WINDSHIELD AND AS A RESULT OF THE IMPACT, THE CONTACT'S HIP WAS DISLOCATED AND SHE SUSTAINED SEVERE BRUISING AND A LACERATION THAT REQUIRED THIRTEEN STITCHES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Apr 02, 2014
STEERING WHEEL/KEY LOCK. THE KEY DOESN'T TURN IN THE IGNITION. *TR
Oct 31, 2013
IN PAST WEEK AND A HALF, 90% OF THE TIME I ATTEMPT TO START THE CAR, THE IGNITION IS LOCKED AND WON'T RELEASE. I HAVE TO ATTEMPT TO ROCK THE KEY BACK AND FORTH MANY TIMES BEFORE IT FINALLY RELEASES. THIS IS OF GREAT CONCERN BECAUSE IT IS THE ONLY VEHICLE I OWN AND MY TEENAGE DAUGHTER DRIVES IT AS WELL. I FEEL LIKE THIS SHOULD BE CLASSIFIED AS A SAFETY ISSUE BECAUSE I OR MY DAUGHTER COULD END UP STRANDED SOME WHERE AT NIGHT. FORD HAS BEEN MADE AWARE OF THE PROBLEM BECAUSE IT IS RAMPANT ON FOCUS BETWEEN 2000 AND 2003. *TR
Aug 08, 2013
I WENT TO START THE CAR AND THE KEY WILL NOT TURN. THE STEERING WHEEL IS LOCKED AND WILL NOT MOVE. I WAS UNABLE TO GOT TO MY DOCTORS APPOINTMENT.. *TR
Sep 11, 2012
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKING, THE STEERING WHEEL SEIZED WHILE THE POWER STEERING WARNING CHIME SOUNDED. IN ADDITION, THE KEY WOULD SPORADICALLY FAIL TO TURN WHEN INSERTED INTO THE IGNITION. THE CONTACT STATED THAT THE VEHICLE WOULD START AFTER APPROXIMATELY THIRTY MINUTES OF REPEATED ATTEMPTS. THE DEALER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 140,000.
Apr 23, 2012
+ 20 more complaints for this component
STRUCTURE
21 complaints
Vehicle has a recall for Rear Door Latches. I have attempted to take the vehicle to 2 different Cloninger Ford in Hickory and Cloninger Ford in Valdese. Both dealerships claim they can not do the recall due to parts. I would like to know what steps do I need to take to get my vehicle repaired for this recall!
Feb 06, 2023
DRIVERS SIDE REAR DOOR WILL NOT LATCH JUST FLIES OPEN. *TR
Jun 24, 2020
BOTH REAR DOORS ON MY 2003 FORD FOCUS DO NOT STAY LATCHED AND WILL FLY OPEN DURING DRIVING MANEUVERS. I CANNOT HAVE PASSENGERS IN THE BACK SEAT OF MY VEHICLE BECAUSE OF FEAR THAT THEY COULD FALL OUT WHILE DRIVING. MY MODEL AND YEAR WERE RECALLED BY FORD IN 2005 FOR THIS ISSUE. WHEN I RECENTLY TOOK MY VEHICLE TO THE FORD DEALER TO HAVE THE ISSUE EVALUATED I WAS TOLD THERE WAS NO ISSUE WITH THE VEHICLE. THE SERVICE MANAGER SAID THEY DIDN'T NEED TO EVALUATE THE VEHICLE FOR THE RECALL FROM 2005 BECAUSE THE VIN WAS NOT IN THEIR SYSTEM AND WOULD NOT REPORT THE ISSUE TO FORD DIRECTLY BECAUSE IT WAS NOT A SAFETY CONCERN.
May 31, 2017
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING AT 20 MPH, THE PASSENGER SIDE DOOR BECAME AJAR. THE CONTACT WAS ABLE TO SAFELY PULL THE VEHICLE OFF THE ROADWAY TO CLOSE THE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Jul 02, 2015
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT PART OF THE UNIBODY WAS RUSTED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 124,000.
Apr 21, 2014
+ 16 more complaints for this component
UNKNOWN OR OTHER
21 complaints
IGNITION ISSUES. THE KEY WILL NOT TURN IN THE IGNITION. CANNOT START MY VEHICLE OR TURN THE STEERING WHEEL. MY CAR ONLY HAS JUST OVER 56,000 MILES. I AM SEEING THAT THIS IS A COMMON COMPLAINT AND COULD BE A SAFETY ISSUE. I AM ELDERLY AND DISABLED AND IT COULD BE A SERIOUS ISSUE TO MY HEALTH IF I AM STRANDED SOMEWHERE IN BAD WEATHER
Oct 26, 2020
HAD TO REPLACE TRANSMISSION AT 104,000 WENT OUT WITHOUT ANY WARNING.
Jul 11, 2019
2003 FORD FOCUS AUTOMATIC LOCK MALFUNCTIONED DOUBLELOCKING THE DOOR CREATING A DEADLOCK EFFECT RESULTING IN NOT BEING ABLE TO OPEN THE DOOR
Dec 09, 2018
THE NEEDLES ON THE INSTRUMENT CLUSTER HAVE STOPPED WORKING 80% OF THE TIME. THEY WILL ALSO JUMP AROUND, ALONG WITH THE MILEAGE SCREEN FLICKER TO "8888888" OR "--------" WHENEVER THE VEHICLE IS OFF. BATTERY AND CONNECTIONS ARE ALL FINE AND THE ALTERNATOR HAS BEEN REPLACED.
Sep 22, 2016
THE IGNITION CYLINDER HAS HAD ISSUES WITH TURNING WHEN FIRST INSERTING KEY. ON TWO (2) SEPARATE OCCASIONS HAS LEFT ME STRANDED. ONCE WAS WHILE I WAS LEAVING WORK AND ANOTHER WHEN TRYING TO GO TO WORK. THIS ISSUE HAS NOW COST ME A DAYS PAY AND A LOT OF HEADACHE. FORD HAS CLAIMED THAT THE IGNITION CYLINDER NOT TURNING IS NOT A SAFETY ISSUE AND THEREFORE WILL NOT ISSUE A RECALL. AT THIS TIME I FEEL THAT THERE HAVE BEEN MORE THAN ENOUGH PEOPLE WITH THIS ISSUE THAT FORD NEEDS TO DO RIGHT BY THEIR CUSTOMERS AND FIX THE ISSUE.
Apr 19, 2016
+ 16 more complaints for this component
SEATS
18 complaints
MY WIFE COMPLAINED THAT THE FRONT DRIVER SIDE HEATED SEAT WAS SO HOT IT WAS BURNING, RESULTING IN A MILD BURN. I INVESTIGATED THE PROBLEM AND FOUND THAT THE DRIVER SIDE BACK CUSHION HEATING ELEMENT HAD MALFUNCTIONED AND BURNT INTO THE SEAT CUSHION AND BACK LINING OF THE SEAT FABRIC. I HAVE PICTURES AND HAVE HELD ONTO THE DEFECTIVE PART. THE HEATING ELEMENT HAS BEEN REPLACED HOWEVER WE ARE CONCERNED THAT THE PASSENGER SIDE MAY HAVE THE SAME ISSUE. I HAVE READ OF OCCURRENCES OF THIS INCIDENT INCLUDING REPORTS OF FIRES. *TR
Jun 03, 2014
WHILE DRIVING PASSENGER SIDE LEATHER HEATED SEAT CAUGHT ON FIRE FILLED THE CAR WITH SMOKE IN FLAMES. *TR
Mar 31, 2014
THE SEAT BACK ADJUSTMENT TO RECLINE THE FRONT DRIVERS SEAT BROKE, THEREFORE WE ARE UNABLE TO INCLINE OR RECLINE THE POSITION OF THE SEAT. *TR
Nov 24, 2013
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE BRACKET FOR THE FRONT DRIVER'S SEAT FRACTURED AND CAUSED THE SEAT TO LEAN TO ONE SIDE ABNORMALLY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A LOCAL MECHANIC ATTEMPTED TO REPAIR THE SEAT BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 114,000.
Mar 23, 2012
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS LEFT UNATTENDED FOR APPROXIMATELY FIFTEEN MINUTES WITH THE ENGINE RUNNING AND THE DEFROSTER ACTIVATED. WHEN THE CONTACT ARRIVED BACK TO THE VEHICLE AND OPENED THE FRONT DRIVERS DOOR, SMOKE BEGAN POURING FROM THE DRIVERS SEAT. THE CONTACT STATED THAT SHE DID NOT REALIZE THE HEATED SEAT WAS ACTIVATED AS WELL. THE CONTACT BURNED TWO OF HER FINGERS AS A RESULT OF ATTEMPTING TO EXTINGUISH THE FIRE. THE CONTACT THEN POURED WATER ON THE SEAT AND WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT THERE WERE NO RECALLS ON THE VEHICLE PERTAINING TO THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE MILEAGE WAS 54,677. UPDATED 3/8/11 *CN UPDATED 03/14/11
Jan 28, 2011
+ 13 more complaints for this component
VISIBILITY
18 complaints
TL*THE CONTACT OWNS A 2003 FORD TAURUS. WHILE THE VEHICLE WAS PARKED THERE WAS A NOISE IN THE HEATER VENTS AND THE HEAT WAS NOT WORKING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A LOCAL MECHANIC FOR DIAGNOSTIC TESTING. THE APPROXIMATE MILEAGE WAS 121,000.
Mar 15, 2011
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR IN HIS VEHICLE WOULD NOT RETURN TO THE OFF (PARK) POSITION. WHEN HE TURNED IT OFF, THE WIPERS WOULD STOP IN THE MIDDLE OF THE WINDSHIELD. NHTSA CAMPAIGN ID NUMBER 01V258000 ONLY INCLUDED THE 2000-2001 MODELS. THE MANUFACTURER PROVIDED HIM WITH A REFERENCE NUMBER AND REFUSED LIABILITY. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 44,000. UPDATED 08/04/09.*JB
Jun 24, 2009
BACK IN JULY (ISH) OF 07, MY 4 DOOR FORD FOCUS ZX5 PASSENGER SIDE REAR DOOR WINDOW FELL IN THE DOOR WHILE DRIVING. ON AUG 8, 2008 MY DRIVER SIDE REAR WINDOW FELL IN THE DOOR AS WELL. I HAD MY 2 GIRLS IN THE BACK SEAT THIS TIME. THE FIRST TIME THIS HAPPENED I TOOK IT TO A FORD DEALERSHIP AND WAS TOLD THAT THE TOP PULLEY HAD BROKEN OUT OF THE DOOR CAUSING THE WINDOW TO FALL. I NOW HAVE 2 NON FUNCTIONING WINDOWS WITH THE SAME THING WRONG WITH THEM WITHIN ALMOST A YEAR FROM EACH OTHER. JUST WAITING FOR THE FRONT WINDOWS TO DO THE SAME WHILE I'M DRIVING DOWN THE ROAD. *TR
Aug 08, 2008
TL*THE CONTACT OWNS A 2003 FORD FOCUS. ON THREE OCCASIONS, THREE WINDOW MOTOR REGULATORS HAVE FAILED IN THE VEHICLE. THE FAILURE WAS NOTICED WHILE DRIVING 30 MPH. THE FRONT DRIVER SIDE AND BOTH REAR WINDOWS FAILED AND WERE REPAIRED AT THE OWNER'S EXPENSE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 76,100 AND FAILURE MILEAGE WAS 75,700.
Nov 15, 2007
FORD TAURUS 2003, WINDSHIELD WAS HIT WITH A STONE WHILE DRIVING ON HIGHWAY ON MAY 10, 2007, A CHIP WAS VISIBLE AND WITHIN A FEW DAYS BECAME A 12 INCH CRACK. HAD REPLACED AT A COST OF $197.34. *TR
May 27, 2007
+ 13 more complaints for this component
TIRES
17 complaints
TL* THE CONTACT OWNS A 2003 FORD FOCUS EQUIPPED WITH FIRESTONE PRIMEWELL PZ900 TIRES, SIZE: P205/50Z/16 (NA). WHILE DRIVING 65 MPH, THE CONTACT HEARD A ROAR AND FELT A VIBRATION FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. UPON EXAMINATION OF THE TIRE, THE CONTACT NOTICED A LARGE CRACK ON THE SIDEWALL OF THE TIRE AND REPLACED IT WITH THE SPARE TIRE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE TIRES WERE NOT REPLACED. THE TIRES WERE REPLACEMENT TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 124,000 AND THE TIRE FAILURE MILEAGE WAS 25,000.
Sep 30, 2015
SIDEWALL OF TIRE BLEW OUT. TIRES ARE NOT EVEN 2 MONTHS OLD. I HAVE SEEN OTHER COMPLAINTS ABOUT THE SAME ISSUE. DOUGLAS XTRA TRAC II 185/65/14. *TR
Nov 22, 2014
DRIVING TO WORK, NO RAIN, NO ICE ON ROAD, NORMAL BUT COLD CONDITIONS (30F) AND COULDN'T STOP MY VEHICLE WITH LOW ROLL RESISTANCE TIRES. WHEN I APPLIED BRAKES MY CAR IMMEDIATELY WENT INTO A SLIDE/SKID AND I HIT ANOTHER VEHICLE FROM BEHIND. WAS GOING AROUND 35 MPH AND SHOULD HAVE HAD PLENTY OF SPACE TO STOP. *TR
Mar 03, 2011
VALVE STEM FAILURE ON FORD FOCUS. *TR
May 09, 2009
TIRE FIRST WENT FLAT WHEN THE TIRE WAS REFILLED WITH AIR A BUBBLE BEGAN TO FORM AND AFTER THAT THE TREAD BEGAN TO SEPARATE FROM THE TIRE. *TR
Dec 11, 2007
+ 12 more complaints for this component
SEAT BELTS
12 complaints
THE DRIVER'S SIDE SEAT BELT IS COMING TO PIECES. IT LOOKS LIKE SOMETHING IS CHEWING ON IT.
Nov 11, 2015
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT BUCKLE AND RETRACTOR WAS INOPERABLE. THE SEAT BELT WARNING LIGHTS WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THEY WOULD REPLACE THE SEAT BELT SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 93,000.
Mar 05, 2013
THE LEFT REAR SEATBELT SHOULDER STRAP HARNESS CAUSED MY PASSENGER, A YOUNG CHILD, TO ALMOST BE STRANGLED, LEAVING MARKS AND BRUISES TO THE NECK. CHILD WAS UNABLE TO UNBUCKLE SEAT BELT ON THE RIGHT HE PULLED WITH BOTH HANDS ON THE PART OF THE SEATBELT THAT CROSSED OVER HIS NECK, TO GET OUT, THE TENSION ON SEATBELT RELEASED, AND STRETCHED AS HE TURNED TO THE LEFT AND THEN TIGHTENED UP, THE SEATBELT HAD TO BE CUT TO SAVE HIM. *TR
Apr 27, 2012
THE DRIVER SIDE SEAT BELT IS STUCK AND WILL NOT MOVE, CAN NOT PUT SEAT BELT ON TO DRIVE. PULLED ON BELT IT WILL NOT BUDGE.
Jan 31, 2011
MY DRIVER'S SEATBELT IS NOT PROPERLY CLICKING SHUT, SO THE SEATBELT IS NOT PROPERLY SECURED. *TR
Dec 28, 2010
+ 7 more complaints for this component
FUEL SYSTEM, GASOLINE
10 complaints
HAVING AN ONGOING STALLING PROBLEM STARTING ON 5/20/11. SITUATION USUALLY HAPPENS IN THE AFTERNOON AFTER DOING JUST A COUPLE OF LOCAL, SHORT DISTANCE ERRANDS. THE CAR WILL START BUT IMMEDIATELY STALL AFTER TAKING FOOT OFF THE GAS. USUALLY STARTS AFTER WAITING @ 45 MINUTES/AMOUNT OF TIME IT TAKES TOW TRUCK TO ARRIVE (TOWED 5X, 1 TIME WAS ABLE TO DRIVE AFTER 45 MINUTES). REPLACED FUEL FILTER, FUEL PUMP, OXYGEN SENSORS (TWICE), FUEL PUMP DRIVER BY REGULAR MECHANIC. HAS HAPPENED THREE TIMES IN PAST TWO WEEKS: BROUGHT IT TO LOCAL FORD DEALERSHIP TO SEE IF THEY CAN DIAGNOSE THE PROBLEM. THE LATEST TIME THIS HAS HAPPENED, AFTER THE FUEL PUMP DRIVER WAS REPLACED, I WAS ABLE TO DO FOUR ERRANDS BEFORE THE STALLING OCCURRED. ALSO, I WAS ABLE TO PUT THE CAR IN DRIVE BY KEEPING ONE FOOT ON THE GAS WHILE THE OTHER FOOT WAS ON THE BRAKE AND CONTINUE MOVING UNTIL BRAKING FOR A STOP SIGN/TRAFFIC SIGNAL, AT WHICH POINT IT WOULD STALL. NINE "STALLS" LATER I MADE IT HOME; AN "IMPROVEMENT" OVER BEING STRANDED AT THE POST OFFICE OR THE MALL BUT CERTAINLY NOT ACCEPTABLE. THE DEALERSHIP HAS CALLED TO SAY THEY THINK IT IS THE FUEL PUMP AND WANT TO REPLACE IT WITH A "GENUINE FORD PART," AS OPPOSED TO AFTERMARKET PART MY REGULAR MECHANIC PROBABLY USED. I HOPE THIS IS THE END OF THE "REPLACING PARTS" ROUTINE BUT AM NOT OPTIMISTIC DUE TO OTHER COMPLAINTS I HAVE READ CONCERNING THIS PROBLEM. *TR
Mar 27, 2012
CAR STALLS WITHOUT WARNING WHEN STOPPED AT A STOP LIGHT OR WHEN DRIVING DOWN THE ROAD AT 40 MILES PER AN HOUR. CAR TAKEN TO SHOP A NUMBER TIMES. NO CODES FOUND IN COMPUTER. CAR PASSES ELECTRICAL CHECK. SPARK PLUGS AND FUEL FILTER REPLACED. , THROTTLE BODY CLEANED CAR STALLED LESS OFTEN AFTER AIR CONTROL MOTOR REPLACED. CAR HAS 75,000 MILES ON IT AND ALL SCHEDULED MAINTENANCE HAS BEEN PERFORMED AS SUGGESTED BY FORD. *TR
Sep 05, 2010
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH THE ENGINE SHUTS OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHICH DETERMINED WHEN THE GAS GAUGE READS HALF A TANK OR BELOW THE ENGINE SHUTS OFF. CONTACT STOPPED AND TURNED VEHICLE OFF AND WHEN HE TRIED TO RESTART THE VEHICLE IT WOULD START AND THEN STALL. THE DEALERSHIP STATED THAT THE FORD FOCUS 2003 CANNOT GO UNDER A 1/2 TANK OF GAS. THE CONTACT INSISTED THAT HE WILL CONTINUE TO KEEP BRINGING THE VEHICLE BACK UNTIL THE PROBLEM IS RESOLVED. NOT BEING ABLE TO LET THE GAS TANK GO UNDER A 1/2 IS NOT RIGHT. THERE SHOULD HAVE BEEN A RECALL FOR THIS PROBLEM. *AK
Jan 25, 2006
AT THIS TIME I CAN DO NOT HAVE A FAILURE, ONLY A VERY SERIOUS CONCERN. IN THE PAST FEW MONTHS, ANYTIME WHILE MY 2003 EDDIE BAUER EXPEDITION IS TURNED ON, A LOUD "TIN-SOUNDING-POP" OCCURS. IT SOUNDS LIKE THE FUEL TANK BUT I CAN NOT BE SURE WHAT IT IS. IN THE PAST MONTH, THE SOUND HAS GOTTEN LOUDER & LOUDER -- EVEN MORE FREQUENT. THE BEST WAY TO DESCRIBE THE SOUND IS -- IT SOUNDS LIKE SOMEONE HAS LEFT A TIN CAN OUTSIDE AND WHEN THE WEATHER CHANGES FROM HOT TO COLD OR COLD TO HOT, THE TIN CAN "POPS" AS ITS CONTRACTING OR EXPANDING. NO ENGINE LIGHTS OR COMPUTERIZED MESSAGES COME ON. NO PARTS HAVE BEEN REPLACED ON THIS VEHICLE -- I BOUGHT IT NEW IN SEP 2003. *NM
Oct 18, 2005
CAR WILL MISS A LOT WHILE DRIVING AT A CONSTANT SPEED ON THE HIGHWAY, SOMETIMES THE MOTOR SPEEDS UP RAPIDLY, SOUNDS LIKE SOMEONE IS STOMPING THE GAS PEDAL WHEN I AM NOT. THE MOTOR KIND OF JUMPS AND SPUTTERS PERIODICALLY FOR NO APPARENT REASON. *NM
Apr 21, 2005
+ 5 more complaints for this component
ELECTRICAL SYSTEM,EQUIPMENT
10 complaints
I HAVE A 2003 FORD FOCUS SE. THE KEY WILL NOT TURN WHEN YOU PUT IT INTO THE IGNITION. *TR
Aug 06, 2010
I OWN A 2003 FORD FOCUS. SOMETIMES THE IGNITION LOCKS AND THE KEY WILL NOT EVEN TURN IN THE IGNITION, LEAVING ME STRANDED. THIS PROBLEM BEGAN A FEW WEEKS AGO. IT HAS GOTTEN PROGRESSIVELY WORSE. UNTIL TONIGHT, WHEN THIS PROBLEM HAS OCCURRED, THE KEY WOULD TURN THE IGNITION AFTER 5 - 10 MINUTES. TONIGHT, THE PROBLEM LASTED FOR OVER AN HOUR AND I HAD TO CALL A TOW. I WAS STRANDED IN A BAD AREA. HAVING LOOKED UP THIS ISSUE ONLINE, I CAN TELL IT IS AN ALL TOO COMMON PROBLEM FOR FORD FOCUS MODEL YEARS 2000 - 2003. *TR
May 13, 2010
2003 FORD FOCUS ZX5--KEY WON'T TURN IN THE IGNITION, SO CAN'T START CAR. STEERING WHEEL LOCKED UP AND NO AMOUNT OF CRANKING, JIGGLING, ETC., WOULD ALLOW ME TO TURN THE KEY IN THE IGNITION AND START THE CAR. WAS AN INTERMITTENT PROBLEM FOR ABOUT TWO MONTHS, THEN TONIGHT I COULDN'T GET THE CAR STARTED AT ALL; NEITHER COULD A KIND STRANGER; NEITHER COULD MY HUSBAND. SNOWING AND COLD. I HAD TO LEAVE THE CAR IN A GROCERY STORE PARKING LOT OVERNIGHT AND HOPE IT WILL BE UNHARMED IN THE MORNING. WILL PROBABLY HAVE TO HAVE CAR TOWED TO A DEALERSHIP. COULD HAVE BEEN WORSE: TWO WEEKS AGO I WAS 120 MILES FROM HOME FOR THREE DAYS AND WOULD HAVE BEEN TERRIBLY STRANDED. I UNDERSTAND THAT FORD WILL REPLACE THIS DEFECTIVE PART (IGNITION SWITCH) WITH THE SAME SWITCH, WHICH WILL ALSO BE DEFECTIVE, AND THAT I CAN LOOK FORWARD TO GETTING STRANDED AGAIN WHEN THE KEY WILL NOT TURN IN THE IGNITION SWITCH AGAIN. COST WILL BE BETWEEN $350 AND $400, PLUS TIME AWAY FROM TEACHING SCHOOL (NOT A GOOD IDEA AND FROWNED UPON BY ADMINISTRATION). THE $350-$400 WILL ONLY BUY ME ANOTHER FAULTY IGNITION SWITCH. THIS IS POTENTIALLY A LIFE-THREATENING SITUATION. OTHERS HAVE BEEN STRANDED IN FREEZING, SNOWY WEATHER NOWHERE NEAR A REPAIR SHOP, IN EXTREME HEAT WITH SMALL CHILDREN IN THE CAR, IN UNSAFE NEIGHBORHOODS AT NIGHT (SEE HTTP://WWW.FORDPROBLEMS.COM/FOCUS/KEY-WONT-TURN-IN-THE-IGNITION.SHTML COMPLAINTS). FORD SHOULD FIX THIS PROBLEM AT NO COST THROUGH A RECALL AND INSTALLATION OF A RELIABLE IGNITION SWITCH. *TR
Mar 02, 2010
2003 FORD FOCUS .WE HAVE HAD IGNITION PROBLEMS SINCE WE BOUGHT THE CAR 4 YEARS AGO ( WAS A USED CAR) THE IGNITION WAS REPLACED ONCE. NOW WE HAVE TROUBLE AGAIN. MY WIFE GOT STUCK AT A SHOPPING CENTER. MY SON, A MECHANIC TRIED TO HELP, BUT COULDN'T GET THE KEY TO TURN. SHE CALLED AAA. WHEN HE ARRIVED HE "HIT" THE IGNITION VERY HARD AND THE KEY TURNED. SHE WAS ABLE TO GET HOME, BUT WE EXPECT TO HAVE MORE TROUBLE. IT HAS BEEN HAPPENING ALMOST EVERYDAY. IF THE CAR WERE TO STALL ON THE HIGHWAY, AND NOT BE ABLE TO GET THE KEY TO TURN, IT COULD BE VERY DANGEROUS AND COULD CAUSE A SERIOUS ACCIDENT. THIS SHOULD A SAFETY RECALL. EVERYONE NEEDS TO BE ABLE TO AT LEAST TURN THE KEY. WE WILL HAVE TO GO TO FORD TO REPLACE THE IGNITION AT THE COST OF $400- 500.. *TR
Jun 16, 2009
THE KEY STUCK IN THE IGNITION SWITCH ON MY 2003 FOCUS PZEV. WHEN IT FINALLY RELEASED IT WOULD NO LONGER TURN. I HAD THE VEIHICLE TOWED BY AAA AND HAD A AAA LOCKSMITH COME TO REPAIR THE IGNITION WHICH I WAS TOLD IS NOT COVERED UNDER MY WARRENTY, AT A COST OF $300. THE LOCKSMITH SAID IT IS A COMMON PROBLEM ON THE FOCUS. ONE MONTH LATER THE LOCKSMITH HAD TO COME BACK OUT TO REPAIR IT AGAIN. A YEAR LATER I MUST TURN THE KEY BACK A NOTCH TO REMOVE IT FROM THE IGNITION. IT WILL COST ME ANOTHER $300 TO HAVE THE REPAIR REPEATED. THE LOCKSMITH SAYS THAT THE PROBLEM IS WITH THE PART ITSELF AND WILL CONTINUE TO HAPPEN.
Mar 17, 2007
+ 5 more complaints for this component
EXTERIOR LIGHTING
9 complaints
DUE TO POOR DESIGN THE BULB MELTED THE SURROUNDING HEADLIGHT ASSEMBLY RESULTING IN THE ENTIRE UNIT HAVING TO BE REPLACED.
Nov 06, 2017
REAR CENTER MOUNTED STOP LIGHT FAILED AND THE TRUNK LATCH MECHANISM WOULD OPERATE WHILE DRIVING. THE LICENSE PLATE LIGHTS FAILED SHORTLY THEREAFTER. THE WIRING HARNESS HAS FAILED AT THE TRUNK LID JUNCTION. WIRES ARE SHORTING TOGETHER CAUSING ERRATIC OPERATION. *TR
Jun 20, 2014
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT ATTEMPTED TO ACTIVATE THE CRUISE CONTROL BUT THE CRUISE CONTROL FUNCTION HAD BECOME INOPERABLE. ADDITIONALLY, THE BRAKE LIGHTS WOULD NOT ILLUMINATE. THE FAILURE RECURRED INTERMITTENTLY. WHILE PARKED, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE INTO PARK BECAUSE THE GEAR SHIFTER HAD BECOME STUCK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE WIRING HARNESS IN THE TAIL GATE MECHANISM WAS CAUSING THE FAILURE AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS NO LONGER AVAILABLE THROUGH THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Dec 05, 2012
BOTH REAR TAIL LIGHTS HAVE MELTED THE BULB SOCKET AND THE LIGHT HOUSING. MY LOCAL FORD DEALER SAYS THIS IS NOT A PROBLEM AND HE HAS NEVER HEARD OF THIS HAPPENING. THE VEHICLE'S CHARGING SYSTEM IS PUTTING OUT ABOUT 15.5 VOLTS TO EVERYTHING ELECTRICAL HE ALSO SAYS THIS IS NOT A PROBLEM. ALSO WHILE DRIVING THE CAR THE CABIN FILLS WITH THE SMELL OF BURNING RUBBER ALSO AGAIN I WAS TOLD THIS IS NO PROBLEM. *TR
Nov 27, 2010
2003 FORD FOCUS SE 4 DOOR SEDAN -- RIGHT REAR TURN SIGNAL SOCKET HAS MELTED TO TAIL LIGHT ASSEMBLY WHERE IT CANNOT BE REMOVED. BOTH TAIL LIGHT ASSEMBLY AND SOCKET HAVE TO BE REPLACED. LEFT REAR APPEARS TO BE DAMAGED ALSO, BUT BULB IS NOT OUT YET. IS THIS A FIRE HAZARD? IT DOES CREATE A PROBLEM BECAUSE IT'S TAKEN MY GARAGE AND THE FORD DEALER 3 WEEKS TO FIND THE CORRECT SOCKET TO FIT THE TAIL LIGHT ASSEMBLY. *TR
Jun 11, 2010
+ 4 more complaints for this component
VEHICLE SPEED CONTROL
9 complaints
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS GETTING STUCK AND FAILED TO RELEASE. THE CONTACT CONSTANTLY HAD TO MANEUVER THE ACCELERATOR PEDAL DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC MORE THAN TWICE FOR REPAIRS, BUT WAS UNABLE TO PROVIDE A SOLUTION TO PREVENT THE FAILURE. IN ADDITION, THE VEHICLE WAS TAKEN TO A DEALER (ADVANTAGE FORD LINCOLN, 1031 CENTRAL AVE, DUARTE, CA 91010, (877) 386-3673) WHO PROVIDED NO SPECIFIC DIAGNOSIS OR THE OPTION FOR A LOANER VEHICLE SO THEY COULD TEST DRIVE THE CONTACT'S VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Sep 13, 2017
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHEN THE CONTACT PLACED HER VEHICLE INTO PARK, TURNED IT OFF, AND THEN STARTED IT UP AGAIN, THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT IF IT IS IN DRIVE, THE VEHICLE WOULD SURGE FORWARD. IN ADDITION, THE AIR BAGS FAILED TO DEPLOY. IF THE VEHICLE IS IN REVERSE, IT WOULD SURGE BACKWARD. THE CONTACT ONLY NOTIFIED THE INSURANCE COMPANY. A CRASH OCCURRED AND AN OCCUPANT WAS INJURED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CONTACT STATED THAT THE AIR BAGS ALSO FAILED TO DEPLOY. THE CURRENT MILEAGE WAS 36,600 AND FAILURE MILEAGE WAS 35,000.
Apr 18, 2008
CAR HAD SUDDEN ACCELERATION THAT WAS ALMOST UNCONTROLLABLE--AUG 2004 CAUSING CRASH WITH 1 INJURY & CAR ACCELERATED UNCONTROLLABLY IN REVERSE CAUSING CRASH WITH DAMAGE TO HOUSE...BOTH ACCIDENTS COULD HAVE BEEN FATAL..OWNER WAS ACCUSED OF CARELESS DRIVING BUT WAS NOT AT FAULT EITHER TIME. *TR
Jan 15, 2008
CRUISE CONTROL MALFUNCTIONED ON 2003 FORD EXPLORER AND FIXED AT A COST OF 1479.67 PAID BY THE OWNER (ANGELA MORGAN). VEHICLE REQUIRED SERVICING AS IT BEGAN STALLING WHILE IN TRAFFIC (ATLANTA). CRUISE CONTROL PROBLEMS CAUSED OTHER ELECTRONIC PROBLEMS. I WOULD LIKE A REFUND AS THIS CRUISE CONTROL PROBLEMS EXTEND BEYOND THE FORD 2002 MODELS; I HAVE A FORD EXPLORER 2003. PLEASE CONTACT ME ANGELA MORGAN *TR
Aug 10, 2007
I RECENTLY PURCHASED A 2003 FORD FOCUS ZX3 WITH LOW MILEAGE. I HAVE AN INTERMITTMENT PROBLEM WITH IT STOPPING. THE ENGINE SURGES AND WHEN YOU PRESS THE BRAKE PEDAL IT IS STIFF. IT HAS ALWAYS DONE IT IN HEAVY TRAFFIC. I HAVE HAD IT TO A FORD DEALER THREE TIMES. THE FIRST TIME THEY COULDN'T FIND WHAT WAS WRONG WITH IT AND SAID THEY WERE CALLING FORD TO TALK TO THE ENGINEERS. FORD INFORMED THEM THEY HAD SEVERAL COMPLAINTS ON THIS PROBLEM, BUT NO RECALL. THEY REPLACED THE BRAKE BOOSTER ON IT THE SECOND TIME. I PICKED IT UP AND THE VERY NEXT DAY I WAS IN HEAVY TRAFFIC AND THE ENGINE SURGED EVEN MORE AND THE BRAKE PEDAL WAS STIFF . THE FORD DEALER HAS HAD IT FOR A WEEK NOW WITH NO COMMUNICATION FROM THEM SO FAR. THIS CAR IS DANGEROUS TO DRIVE AND GIVES NO INDICATION IT IT GOING TO DO IT. I HAVE HAD SEVERAL INCIDENTS WITH THIS STARTING IN NOVEMBER. SINCE THE BEGINNING OF APRIL THE PROBLEM HAS BECOME QUITE FREQUENT. *JB
May 06, 2007
+ 4 more complaints for this component
WHEELS
6 complaints
WHEEL STUD ON FRONT, DRIVERSIDE BROKE OFF WHILE CAR WAS IN MOTION. BECAUSE OF STUD FAILURE, WHEEL NUTS AND WHEEL FLEW OFF VEHICLE, CROSSING ONCOMING LANE. IF DEFECT OCCURS ON OTHER VEHICLES ON A HWY OR AT HIGHSPEEDS. SEVERE INJURY COULD OCCUR. FORTUNATELY THIS OCCURRED AT LOW SPEED AND ON AN EMPTY STREET. FORD REPORTED NO WAY OF CHECKING ITS DATABASES FOR SIMILAR DEFECTS. *TR
Sep 15, 2014
MY 2003 FORD FOCUS ZTW HAS LUG NUT CAPS THAT DO NOT STAY ON. EVERY YEAR I LOSE SEVERAL CAPS AS THE TEMPERATURE CHANGES CAUSING THE METAL TO EXPAND MAKING THE CAPS LOSE. RECENTLY A CAP FLEW OFF AS MY I WAS DRIVING AND HIT THE PASSENGER SIDE WINDOW LUCKILY NOT BREAKING IT. THIS IS A DESIGN DEFECT THAT NEEDS TO BE FIXED IMMEDIATELY BEFORE CAUSING FURTHER DAMAGE. *TR
Nov 11, 2008
DT*: THE CONTACT STATED WHILE DRIVING 55MPH A GRINDING NOISE WAS HEARD COMING FROM THE WHEELS. UPON INSPECTION THE DEALERSHIP DETERMINED ALL FOUR WHEELS WERE TURNED INWARD BECAUSE THE VEHICLE WAS OUT OF ALIGNMENT. THERE WAS WEARING PRESENT ON THE TIRES. THE VEHICLE WAS EXCHANGED.
Apr 12, 2006
WHILE DRIVING AT VARIOUS HIGHWAY SPEEDS VEHICLE VIBRATED. CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION. CONSUMER WAS INFORMED THE PROBLEMS PERTAINED TO THE TIRE AND RIM. SHE HAD TO REPLACE THE SAME TIRE AFTER 18,000 MILES/30,000 MILES, AND 46,000 MILES DUE TO MUD ACCUMULATING INSIDE THE TIRE RIM. THIS THREW THE BALANCE OFF, AND VEHICLE CONTROL WAS AFFECTED. IT PERFORMED ERRATICALLY. CONSUMER ALSO CALLED THE MANUFACTURER. *AK
Dec 10, 2004
REAR DRIVE WHEEL RIM IS BENT AND DAMAGED THE TIRE. DEALER STATED PROBABLY CONSUMER HIT A POTHOLE OR A CURB AND BENT THE WHEEL.*AK THE DEALER REFUSED TO REPLACED THE RIM UNDER THE WARRANTY BECAUSE THEY BELIEVED THE DENTED RIM CAME FROM THE VEHICLE HITTING A ROCK OR POTHOLE. THE BENT RIM CAUSED THE TIRE TO HAVE BUMPS ON IT. *PH *NLM
Nov 19, 2003
+ 1 more complaint for this component
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
6 complaints
AFTER PLACING THE DOWN PAYMENT OF $1500 AND COMPLETING THE PAPERWORK. NOT EVEN A WEEK LATER THE CAR BEGAN TO STALL ON THE FREEWAY AND EVENTUALLY STOPPED ON ME IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE CAR WAS ABLE TO RESTART AND I DROVE IT TO FREEWAY FORD HERE IN HOUSTON, TX. EACH TIME THEY COULDN'T FIND WHAT THE PROBLEM WAS. I HADN'T ENJOYED THE CAR OVER A MONTH BECAUSE THE CAR WAS GIVEN ME PROBLEMS WHEN I HAD IT AND IT STAYED AT THE DEALERSHIP. I SPOKE TO THE SERVICE MANAGER AND THE DEALERSHIP ASSISTANT MANAGER AND NEITHER HAD AN ANSWER. *TR
Aug 22, 2008
I HAD A CRACK IN THE COOLANT RESERVOIR THAT I TOOK TO GET REPAIRED. I DROVE MY CAR THERE, TURNED THE CAR OFF WHILE WAITING FOR THE CUSTOMER IN FRONT OF ME TO PULL UP. I TURNED THE CAR BACK ON AND PULLED IT UP TO WHERE THE SERVICEMAN WAS WAITING. I TURNED THE CAR OFF. I GAVE THEM MY INFORMATION. THE SERVICEMAN THEN TOOK MY CAR, STARTED IT, AND DROVE IT INTO THE SERVICE BAY. THEY DID THE WORK ON THE CAR AND THEN WITHOUT WARNING THE IGNITION WOULD NOT TURN OVER. THEY TRIED AND TRIED. IT WOULDN'T TURN. I HAD ABSOLUTELY NO WARNING OR ANYTHING THAT THERE WAS A PROBLEM. I WENT TO THE FORD DEALER AND ASKED THEM HOW THIS HAPPENS, IF IT HAPPENED OVER TIME, OR WHAT. THE GUY TOLD ME THAT IT COULD HAPPEN AT ANY TIME AND THEN IT WOULD COST $400 TO GET REPAIRED. JUST OUT OF THE BLUE WITHOUT WARNING HE SAID THAT THE IGNITION COULD GO OUT! I TOOK THE CAR TO ANOTHER MECHANIC AND HE ONLY HAD TO REPAIR THE IGNITION SWITCH AT VIRTUALLY HALF THE PRICE USING FORD DEALER PARTS! IT DOESN'T MAKE ANY SENSE THAT SOMETHING AS VITAL AS THE IGNITION CAN JUST STOP AT ANY TIME! *TR
May 12, 2008
ON FEBRUARY 2007 I WAS DRIVING THE EXPEDITION IN RUSH HOUR TRAFFICWHEN I NOTICED THAT CAR BEGAN TO FEEL VERY HEAVY. I ALSO NOTICED THAT THE SPEEDOMETER WAS GOING DOWN DESPITE FACT THAT I WAS PRESSING DOWN THE GAS PEDAL, AND SUDDENLY ALL OF THE ENGINE LIGHTS TURNED ON. I WAS ABLE TO PULL OVER AND START THE CAR WITH NO PROBLEM ,BUT 5 MINUTES LATER IT WILL DO THE SAME THING ALL OVER AGAIN. I TOOK THE CAR TO THE DEALER, AND EVER SINCE THEY ARE AWAITING FOR PARTS TO COME IN ,AND THEY HAVE BEEN ON NATIONAL BACKORDER. FORD D REFUSES TO GIVE ME EITHER A RENTAL OR A LOANER. FORD CONSUMER DEPARTMENT SUCKS.*AK
Apr 06, 2007
ENGINE COMPARTMENT FIRE STARTED BEHIND BATTERY AND BURNED DOWN THE CAR. *NM
May 23, 2006
2003 FORD FOCUS IGNITION KEY WOULD NOT TURN. VEHICLE ALSO SHOWS SIGN OF STALLING. *TS ***NO ANSWER REQUIRED*** *JB
Jan 09, 2006
+ 1 more complaint for this component
ENGINE
5 complaints
REPLACED THE CRANK CENSOR AND IT WON'T START
Mar 19, 2019
THE KEY WAS STUCK IN THE IGNITION. COULD NOT TURN OFF. OUT OF TOWN SO THIS WAS DEFINATELY AN UNSAFE SITUATION BECAUSE I EITHER HAD TO STAY WITH THE CAR UNTIL THE GAS WAS OUT OF GAS SINCE I DIDN'T HAVE CASH FOR REPAIR. THE CAR WAS DRIVEABLE
May 28, 2017
THE PISTON SHATTERED AT 109,000 MILES. AFTER DOING SOME RESEARCH, I HAVE FOUND MANY MORE COMPLAINTS OF THE SAME THING. COME TO FIND OUT THAT THERE IS A DESIGN FLAW IN THE ENGINE WHEN IT COMES TO THE VALVE SEAT. THIS HAPPENED IN THE #3 CYLINDER. THE WALLS OF THE CYLINDER WALL IS SO SCORED FROM THE DAMAGE THAT IT WILL REQUIRE A NEW ENGINE TO FIX THE PROBLEM. WHEN THIS HAPPENED, I WAS IN A PARKING LOT AFTER SHOPPING. I TURNED THE KEY AND IT WOULD NOT START. IT ALSO MADE A TERRIBLE NOISE. BEFORE THAT, IT WAS RUNNING FINE. I HAD NO TROUBLE WITH MY CAR EXCEPT HAVING TO CHANGE AN ALTERNATOR. THAT'S IT. I CHANGED THE OIL EVERY 3,000 MILES. I BOUGHT THE CAR USED AT 90,000 MILES. IT WAS FROM A FRIEND WHO IS OBSESSED ABOUT KEEPING CARS MAINTAINED. HE WOULD GET A TUNE UP, SERVICED, AND CHANGE THE OIL WHEN IT WAS TIME. THE CAR WAS WELL MAINTAINED BY HIM. I FOUND OUT THERE WAS A DESIGN FLAW IN THE ENGINE. BUT YET, THERE IS NO RECALL TO FIX THE FLAW. AND WHEN CALLING FORD, THEY SAY THAT THERE IS NO RECALL AND HAS NO INTENT AT OPENING ONE FOR THE FAULTY ENGINE.
Dec 10, 2015
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE VALVE SEAT FRACTURED WHICH CAUSED THE ENGINE BLOCK TO CRACK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Dec 26, 2014
BOUGHT THE 2003 FORD FOCUS NEW FROM MALLON FORD (CURRENTLY LAKEWOOD FORD), IN TACOMA, WA. CAR ADVERTISED AT 27 TO 36 MPG. ACTUAL MILEAGE ON HWY WAS 42 MPG. YESTERDAY (MARCH 14, 2013) CAR OWNER, [XXX], SAID CAR HAD STOPPED AND WAS MAKING LOT OF NOISE. I TOLD HER NOT TO TRY AND START IT ANYMORE BUT THAT I WOULD BE THERE IN 30 MINUTES. SO I ARRIVED AND RESTARTED THE CAR. I SHUT OFF THE ENGINE AND RAISED THE HOOD. I FOUND A CONNECTION TO THE AIR FLOW SENSOR DISCONNECTED. RE-CONNECTED IT AND THE ENGINE RAN BUT LOTS OF NOISE IN VALVE TRAIN. LIKE SPARK KNOCK ON STEROIDS. CHECKED WITH STETHOSCOPE WHERE THE NOISE WAS COMING FROM. IT WAS EMANATING FROM THE TOP OF #1 AND 2 CYLINDERS. ENGINE OIL IS CLEAN AND FULL. SO, AS A LONG TIME MECHANIC, I AM REASONABLY CERTAIN THAT THE VALVE SEATS DROPPED AND WHERE BROKEN BY THE VALVES IN EITHER NUMBER ONE OR NUMBER TWO CYLINDER. THAT MEANS THE ENGINE MIGHT BE TOAST OR IT COULD BE THAT THE CYLINDER HEAD IS TOAST- - ENGINE HAS NOT BEEN DISMANTLED BUT I AM ALMOST CERTAIN THAT THE VALVE SEATS HAVE DROPPED ON ONE OR MORE CYLINDERS ON THE 2003 FORD FOCUS SOHC 2.0 LITER ENGINE. FORD MOTOR COMPANY SHOULD MAN OR WOMAN UP AND FIX THESE FACTORY DEFECTS.LOCAL FORD SERVICE MANAGERS TOLD ME IT WAS A COMMON PROBLEM WITH THAT ENGINE. IN MY OPINION, THAT IS A DANGEROUS FACTORY DEFECT DESIGNED TO CAUSE CATASTROPHIC FAILURE. IT WOULD HAVE BEEN SIMPLE TO EITHER PIN THE VALVE SEATS OR USE ANOTHER RMETHOD (SUCH AS SCREW IN AND PINNED) TO MAKE SURE THE SEATS STAY IN PLACE. THIS CAR USED NO OIL, GOT GREAT MILEAGE AND WAS OTHERWISE DEFECT FREE. IT IS ABOUT TIME THAT FORD DOES SOMETHING ABOUT THE PROBLEM BEFORE SOMEONE FILES A CLASS ACTION LAWSUIT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 15, 2013
STRUCTURE,LATCHES/LOCKS/LINKAGES
5 complaints
(1ST) IT WAS PASSENGER REAR DOOR LATCH WOULDN'T STAY LATCHED, DOOR COME OPEN DURING DRIVING, (2ND) A MONTH LATER TRUNK WOULDN'T LATCH, THEN (3RD) 2 MONTHS LATER DRIVER SIDE REAR DOOR CAME OPEN DURING DRIVING, WOULDN'T LATCH. DAUGHTER ALMOST FELL OUT AND CAR ALMOST HIT DOOR WHEN IT FLEW OPEN. I HAD TO USE SEAT BELT TO TIE DOOR SHUT TO MAKE IT HOME. *TR
May 28, 2014
THE LEFT REAR DOOR DOESN'T LATCH PROPERLY, CAUSING THE DOOR TO FLY OPEN ON IT'S OWN. THANK GOODNESS KIDS WERE NOT IN THE CAR WHEN THIS OCCURRED. SINCE THE FIRST INCIDENT, THE DOOR WILL NOT LATCH AND IS NOW TETHERED WITH ROPE AND CAN'T BE USED. FORD KNOW ABOUT THIS PROBLEM AS THEY HAVE A CURRENT RECALL NOTICE NHTSA CAMPAIGN ID NUMBER: 05V030000 FORD CLAIMS THAT MY VEHICLE IS NOT COVERED. THE ISSUE FOR MY VEHICLE IS THAT IT WAS PURCHASED IN THE STATE OF FLORIDA IN 2003 AND REGISTERED IN THE STATE OF FLORIDA IN FEB OF 2005 WHEN THE RECALL CAME OUT. (IT IS NOW REGISTERED IN THE STATE OF NY WHERE IT HAS BEEN SINCE 2006. IF THE RECALL CAME OUT ONE YEAR LATER, MY CAR WOULD BE COVERED?) COVERED OR NOT, FORD KNOWS THAT THE CAR IS UNSAFE. A REMEDY WOULD BE TO RE-ISSUE THE RECALL AGAIN SO THAT IT COVERS ANY 2003 FOCUS AS I AM CERTAIN THAT MY CAR IS NOT THE ONLY CAR SOLD IN A STATE NOT COVERED, BUT THAT HAS SINCE RELOCATED TO A STATE WHERE CORROSION CAN OCCUR DUE TO SALT AND WINTER CONDITIONS (UNBEKNOWNST TO CONSUMERS). I AM LUCKY THAT MY KIDS WERE NOT HURT, BUT SOMEONE ELSE MIGHT NOT BE AS LUCKY. *TR
Nov 13, 2012
UPON OPENING, THREE HARD CLICKS ARE HEARD - AND LOCK OPENS ON OCCASION. OFTEN REFUSING TO LATCH AND ON MANY OCCASIONS, I AM UNABLE TO OPEN THE DOOR. IT APPEARS TO BE AS STATED IN NHTSA CAMPAIGN ID NUMBER: 05V030000 I HAVE SPOKEN WITH DEALER AND FORD ON MANY OCCASIONS THE PAST SEVERAL YEARS, AND THEY INSIST THIS CAR WAS NOT PART OF THE CAMPAIGN AND REFUSE TO INSPECT, OR VIEW, OR ASSESS. *TR
Dec 14, 2011
I OWN A 2003 FORD FOCUS AND BACK IN FEBRUARY 2006 I TOOK THE CAR IN FOR A RECALL TO FIX DOOR HINGES THAT BECOME HARD TO OPEN OR ACTUALLY BREAK. THEY COMPLETED THE WORK. AS I WAS DRIVING THE OTHER DAY MY REAR PASSENGER DOOR JUST SWUNG OPEN AND THE DOOR WILL NO LONGER LATCH. I CALLED FORD AND THEY SAID SINCE THEY PUT SOME GREASE OR SOMETHING LIKE THAT ON MY DOOR BACK IN 2006 (THEY NEVER PUT A NEW LATCH ON THE CAR) THAT I AM OUT OF LUCK AND HAVE TO PAY THE $336 MYSELF TO FIX THE LATCH THAT I FEEL THEY SHOULD HAVE REPLACED UNDER THE RECALL IN THE FIRST PLACE. TWO OF MY OTHER THREE DOORS ARE GETTING HARD TO OPEN AND I FEEL IT IS ONLY A MATTER OF TIME BEFORE THEY COMPLETELY BREAK ALSO. I HAVE TWO CHILDREN AND THANK GOD ONE OF THEM WAS NOT IN THE BACK SEAT THE DAY THE CAR DOOR JUST DECIDED TO SWING OPEN. *TR
Jun 30, 2009
THE CAR HAS BEEN HAVING ISSUES WITH THE LOCKS FOR A WHILE NOW. WE CAN NOT PUT THE KEY INTO THE DOOR TO UNLOCK IT BECAUSE IT WONT ALWAYS WORK. THE HANDLE ON THE FRONT DRIVER SIDE DOOR HAS BROKE ONCE AND WAS REPLACED. NOW THE KEY FOR THE IGNITION WILL NOT TURN TO START THE CAR. THE STEERING WHEEL HAS LOCKED AND WILL NOT ALLOW THE KEY TO TURN TO START THE CAR. *TR
Feb 01, 2009
EQUIPMENT
5 complaints
OWNER OF A 2003 FORD FOCUS SVT. I WENT TO THE MOVIES LAST NIGHT AND WHEN I PUT MY KEY IN THE IGNITION THE IGNITION SWITCH WOULD NOT TURN. I SINCE HAVE HAD TO HAVE MY VEHICLE TOWED AND THE IGNITION FIXED. *TR
Nov 09, 2008
I HAD NO EVENT THAT LEAD TO THE FAILURE OF THE (IGNITION) IN MY 2003 FORD FOCUS ZX3. I WAS ON MY WAY TO WORK AT 10:30 P.M. AND I STOPPED TO PUT AIR IN MY TIRES AT A LOCAL GAS STATION. WHEN I GOT BACK IN TO MY VEHICLE I PUT THE KEY IN THE IGNITION AND TRIED TO TURN THE IGNITION OVER BUT IT WOULD NOT MOVE. I TURNED THE STEERING WHEEL WHILE TRYING TO TURN THE KEY BECAUSE I THOUGHT MAYBE THE STEERING WHEEL LOCKED UP AND YET NOTHING HAPPEND. I WALKED A MILE BACK HOME AND GOT MY SPARE KEY AND RETURNED TO MY VEHICLE AND TRIED IT AGAIN AND IT TO FAILED TO TURN THE IGNITION. I HAD THE VEHICLE TOWED TO A LOCAL REPAIR SHOP AND I HAD TO MISS WORK THAT EVENING. IT ENDED UP COSTING ME $336.28 TO REPAIR THE IGNITION SWITCH/TUMBLER. I LOOKED ONLINE FOR OTHER FORD FOCUS OWNERS WHO HAVE HAD THE SAME PROBLEM AND FOUND OVER 30,000 OTHER OWNERS JUST ON ONE WEBSITE THAT HAVE HAD THE SAME PROBLEM WITH THERE IGNITION. I FOUND PLENTY OF PEOPLE THAT HAVE HAD TO REPLACE THE IGNITION MORE THEN TWO TO THREE TIMES IN THERE FORD FOCUS. THIS IS A PROBLEM THAT FORD DENIES HAVING ON THERE FORD FOCUS. THE FORD FOCUS IGNITION IS MADE IN GERMANY BY A COMPANY CALLED HUF. THE FORD FOCUS IS THE ONLY FORD VEHICLE THAT HAS THE HUF IGNITION USED IN IT. THAT IS VERY IRONIC CONSIDERING THAT THE ONLY FORD VEHICLE WITH NUMEROUS IGNITION PROBLEMS IS THE FORD FOCUS. FORD NEEDS TO CORRECT THIS PROBLEM AT ONCE. FORD ALSO GOES ON TO STATE THAT THIS IS NOT A SAFETY ISSUE. I BEG TO DIFFER, FOR JUST ONE EXAMPLE OUT OF MANY THAT I COULD DESCRIBE, I LIVE IN LAS VEGAS WHERE THE HEAT CAN REACH OVER 110 EVERYDAY OF THE WEEK IN THE SUMMER. IF THE IGNITION BROKE WHILE I WAS ON THE SIDE OF THE ROAD ANY WHERE OUTSIDE OF LAS VEGAS I COULD BE STRANDED AND IF I HAD NO WATER I COULD EASILY DIE WITHIN HOURS. THIS IS A SAFETY ISSUE AND I COULD LIST A NUMBER OF SAFTEY PROBLEMS THAT COULD COME FROM THIS IGNITION PROBLEM.
Jun 21, 2007
RECENTLY WE PURCHASE A USED 2003 FORD FOCUS THAT HAS THE BLAUPUNKT RADIO. A NEW RADIO STATION WAS PROGRAMMED AND THE BUTTON PUSHED TO STORE IT. RIGHT AFTER THE RADIO STARTED TURNING ON AND OFF WITH MUSIC BLARING THEN SILENCE THEN BLARING AGAIN OVER AND OVER. THERE WAS NO WAY TO STOP IT EVEN AFTER TURNING THE CAR OFF. I KNOW THIS MAY SEEM INSIGNIFICANT BUT AT THE TIME WE WERE DRIVING ON THE HIGHWAY, THE PASSENGER SET THE STATION AND THEN THIS STARTED HAPPENING WHICH WAS VERY DISTRACTING TO THE DRIVER. IT COULD VERY EASILY HAVE CAUSED AN ACCIDENT. BLAUPUNKT SENT AN EMAIL ADMITTING THIS IS A DEFECT IF YOU SET A STATION THAT HAS BLANK RDS INFORMATION. SUBSEQUENT WEB SEARCHES SHOWED A LOT OF PEOPLE HAVE HAD THIS HAPPEN. I'M REPORTING IT BECUASE FORD PASSED IT OFF AS NO BIG DEAL BUT I THINK IT'S AN UNSAFE CONDITION.
Jun 12, 2007
2003 FORD FOCUS AC UNIT HAS MUSTY ODOR AND DOES NOT COOL PROPERLY. *TS *JB
Dec 22, 2005
MUSTY MOLD SMELL COMING FROM AIR CONDITIONER AND HEAT. *AK
May 31, 2004
SERVICE BRAKES
3 complaints
EMERGENCY BRAKE LOCKS UP. CAR HAS TO EITHER BE FORCED TO MOVE BY EITHER GUNNING THE ENGINE, OR ROCKED BY A PERSON UNTIL IT RELEASES. CAR HAD TO BE TOWED DUE TO BRAKE LOCK UP AFTER MECHANIC COULD NOT RELEASE IT AT MY HOME. NEW BRAKE WAS INSTALLED. CONTINUES TO LOCK UP. CAR HAD BEEN IN PARK FOR ALL INCIDENTS. THIS VEHICLE HAS A STANDARD TRANSMISSION, WHICH FOR SAFETY REQUIRES THE USE OF AN E-BRAKE. THIS HAS HAPPENED MORE OFTEN IN LAST 5-7 YEARS. I THOUGHT THE PROBLEM WOULD RESOLVE AFTER NEW E-BRAKE WAS INSTALLED.... IT HASN'T.
Sep 02, 2016
MY DRIVERS SIDE REAR BRAKE DRUM SEPARATED AT THE BEARING AND MY ENTIRE WHEEL ASSEMBLY FLEW OFF OF THE VEHICLE AND CAUSED ME TO LOSE CONTROL TEMPORARILY AND ALSO BECOME TOTALLY STRANDED AND IMMOBILE. THERE SEEMS TO BE NO DIRECT CAUSE FOR THIS AS THE BEARING INSIDE THE DRUM WAS NOT SEIZED OR MALFUNCTIONING. THE MECHANIC THAT SERVICED THE REPAIR HAS OVER 30+ YEARS EXPERIENCE AND COULD NOT RECALL EVER SEEING THIS HAPPENING ON ANY VEHICLE EVER. I FREQUENTLY DRIVE THIS VEHICLE ON HIGHWAYS AND INTERSTATES (AND HAD DONE SO JUST AN HOUR PRIOR THIS DAY) AND I AM THANKFUL TO THE POWERS ABOVE THAT THIS DID NOT HAPPEN AT HIGHWAY SPEEDS OR THIS COULD HAVE BEEN CATASTROPHIC FOR ME AND MY FAMILY. THIS TYPE OF FAILURE SHOULD HAVE NEVER OCCURRED AS THIS IS OF PRIMARY IMPORTANCE THAT THE WHEELS OF THE VEHICLE STAY ON THE VEHICLE DURING NORMAL DRIVING CONDITIONS. MY CAR IS JUST 10 YEARS OLD AND HAS ONLY 133K MILES (AVG OF 12,000 MILES PER YEAR), THIS IS SOMETHING THAT SHOULD NOT HAPPEN EVEN AT TWICE THE MILEAGE !!!! I AM NOW FEARFUL THAT THIS COULD HAPPEN AGAIN TO THE OTHER REAR WHEEL AS THIS SHEARING OF THE BRAKE DRUM JUST CANNOT BE EXPLAINED. *TR
Jun 13, 2013
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND APPLYING THE BRAKES, THE BRAKE PEDAL TRAVELED COMPLETELY TO THE FLOORBOARD. THE VEHICLE ALSO WOULD NOT STOP. THE CONTACT WAS ABLE TO AVOID A CRASH. THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THAT THE BRAKE PADS HAD BECOME DETACHED FROM THE METAL PLATE. THE CONTACT ATTEMPTED TO CALL THE DEALER BUT WAS UNABLE TO DO SO. THE CONTACT THEN REPLACED THE BRAKES AND ROTORS ON BOTH THE PASSENGER AND DRIVER'S SIDE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 35,500.
Jan 09, 2013
STEERING,SUSPENSION
3 complaints
WHEN DRIVING ON SNOW OR WET ROADWAYS THE HANDLING BECOMES VERY UNSTABLE AT SPEEDS OVER 35 MPH WITH THE REAR OF THE VEHICLE WANTING TO VEER/PITCH SIDEWAYS CAUSING THE DRIVER TO HAVE TO QUICKLY OVERSTEER TO AVOID ONCOMING TRAFFIC. VEHICLE HAS 85,000 MILES, NEW GOODYEAR TIRES. THIS CAR IS NOT SAFE TO DRIVE IN THESE CONDITIONS AND IS GETTING MORE UNSTABLE EVEN ON DRY SURFACES MAKING THE VEHICLE FEEL LIKE IT'S FOLLOWING EVERY GROOVE IN THE ROADWAY. NUMEROUS COMPLAINTS SEEM TO BE EVERYWHERE ON THE INTERNET. HOW MANY ACCIDENTS/INJURIES/DEATHS IS REQUIRED BEFORE FORD IS MADE TO TAKE THIS SERIOUSLY AND STOP PUTTING SUB STANDARD PARTS ON THEIR CARS? *TR
Jan 13, 2014
I STARTED THE CAR IN THE DRIVE, PUT IT IN REVERSE, BEGAN TO BACK UP AND HEARD A LOUD CLUNK. AFTER SOME INVESTIGATION, MY HUSBAND (A FORMER AUTO MECHANIC) FOUND THAT THE FRONT COIL SPRING ON THE DRIVER'S SIDE WAS BROKEN, AND THE TIRE WAS AT RISK OF DAMAGE/POTENTIALLY DAMAGED. I AM VERY, VERY GLAD THIS DID NOT HAPPEN WHILE I WAS DRIVING ON THE ROAD. *TR
May 01, 2013
VEHICLE HAS BEEN TAKEN TO HAVE REPAIRS DONE THREE TIMES AND VIBRATION PROBLEMS HAS NOT BEEN RESOLVED.*MR THE CONSUMER EXPECTS FORD TO REPURCHASE THE VEHICLE UNDER THE PROVISIONS OF THE APPLICABLE LEMON LAW IN THE STATE OF MARYLAND, BECAUSE OF CONSISTENT PROBLEMS WITH THE VEHICLE. *CB THE CONSUMER STATED THE VEHICLE HAD A DEFECTIVE TIE ROD BUSHING, BEARING ASSEMBLY, AXLE SHAFT AND JOINT, FRONT END ALIGNMENTS AND NUMEROUS WHEEL AND TIRE ADJUSTMENTS *JB
Aug 27, 2003
ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
CAR STARTS BUT WHEN PUT IN GEAR, STALLS OUT. ENGINE WILL RUN WITH FOOT ON GAS PEDAL BUT STALLS OUR WHEN PLACED IN GEAR. **HAPPENS ONLY IN VERY HOT WEATHER TEMPERATURES. SEARCH WEB FOR FORD FOCUS STALLING OUT IN HOT WEATHER. HUNDREDS AND HUNDREDS ARE REPORTING THIS PROBLEM BUT NO SOLUTIONS FROM ANYONE INCLUDING FORD. VERY DANGEROUS TO HAVE CAR QUIT RUNNING AT STOP SIGNS, INTERSECTIONS ETC. NO ANSWER FROM FORD IN SPITE OF NUMEROUS COMPLAINTS ON THE WEB. MUST USE TWO FEET WITH ONE ON GAS PEDAL AND ONE ON THE BRAKE. FORD HAS NO BULLETIN ON THIS PROBLEM THAT EFFECTS SO MANY FORD FOCUS OWNERS.
Aug 17, 2016
CAR COMES TO A TRAFFIC STOP AND DIES. HAD BEEN SHAKING PRIOR AND HAD A DIAGNOSTIC DONE ONLY TO SPEND $150 TO HAVE IT NO BETTER . TOOK IT TO A BETTER MECHANIC WHO SAID THE VALVE SEAT DROPPED. I OWE 2K ON THIS CAR AND IT IS WORTHLESS NOT TO MENTION I AM A STUDENT WHO HAS TO GO TO WORK AND CLASSES WITH ABSOLUTELY NO RECOURSE HERE. HOW DO I KEEP MY JOB OR MY STATUS IN COLLEGE SHAME ON FORD YOU STARTED ME OUT WITH A REALLY BIG PROBLEM AND NOW I HAVE TO PAY FOR A CAR THAT WONT GO ANYWHERE AND WILL NOT RUN ON A 2K DEBT. AND NO TRANSPORTATION SHAME ON FORD.. *TR
Apr 24, 2015
POWER TRAIN,ENGINE
2 complaints
THE CAR STALLS RANDOMLY WHILE DRIVING. ALL POWER IS LOST FOR STEERING AND BRAKES. HIGHLY DANGEROUS SITUATION AND I DON'T FEEL SAFE DRIVING THE CAR. HAPPENS IN ALL CONDITIONS AND UNEXPECTEDLY. CAR WILL RESTART. APPEARS TO BE A CURRENT "RECALL" OF FORD CARS FOR THE SAME ISSUES. DEALER HAS NO IDEA WHAT TO FIX AND CLAIMS TO HAVE NO KNOWLEDGE OF THE PROBLEM. HOWEVER, THIS APPEARS TO BE A NEVER ENDING PROBLEM WITH FORDS BASED ON THE INFORMATION I SEE ONLINE. HAVE ALREADY REPLACED AIR HOSE, SPARK PLUGS, VALVE COVER GASKET, WIRES. IT HAS BEEN SUGGESTED BY OTHERS ONLINE TO CLEAN THE MAF SENSOR AND THROTTLE BODY, BUT THE DEALER DOESN'T REALLY KNOW IF THAT IS THE PROBLEM OR WILL FIX THE PROBLEM. TO THEM THERE IS NO PROBLEM. I CAN SEE FROM INFORMATION POSTED BY OTHERS ALONG WITH THE RECENT RECALL THAT THIS IS NOT A NEW PROBLEM FOR FORD. I HAVE ALMOST BEEN HIT AND HAVE ALMOST HIT OTHERS WHEN THE CAR STALLS. THE PROBLEM HAS BEEN OCCURRING FOR MORE THAN 1 YEAR. RECENTLY STALLED 2 TIMES IN A WEEK WHILE DRIVING.
Apr 01, 2016
WHILE WAITING IN A PARKING AISLE FOR A CAR TO EXIT A PARKING PLACE THE ENGINE ACCELERATED TO VERY HIGH RPM. AS MY CAR WAS STATIONARY AND MY FOOT ON THE BRAKE AND IN DRIVE THE CAR DID NOT SEEM TO MOVE. PLACING THE CAR IN NEUTRAL OR PARK MADE NO DIFFERENCE. SHUT OFF ENGINE AND RESTARTED WITH SAME RESULT. AFTER WAITING SEVERAL MINUTES WHILE RESPONDING TO AN INTERESTED PERSON I TRIED AGAIN AND EVERYTHING APPEARED NORMAL. DROVE THE CAR HOME AND LEFT IT PARKED. THIS IS THE ONLY TIME THIS HAS OCCURRED . *TR
Jun 20, 2014
ELECTRICAL SYSTEM,ENGINE
2 complaints
KEY CANNOT TURN - VEHICLE CANNOT BE STARTED. UNACCEPTABLE AND HAZARDOUS CONDITION WITH A POORLY DESIGNED AND/OR LOW QUALITY PART ON ALL FORD FOCUS AND LIKELY OTHER FORD PRODUCTS. I GOT AROUND THIS BY POUNDING ON THE KEY WITH A SMALL HAMMER I KEEP IN THE GLOVE BOX - I HAD LIVED WITH THIS FOR MORE THAN 3 YEARS. SAME THING HAPPENED TO MY BROTHER-IN-LAW'S CAR (HE REMOVED ALL THE TUMBLERS SO ANY KEY CAN START HIS CAR). IT IS OBVIOUS FROM READING THROUGH THE COMPLAINTS THAT THIS IS A VERY SIGNIFICANT PERCENTAGE (>50%?) OF ALL OF THE NUMEROUS COMPLAINTS AGAINST THIS VEHICLE. DEALERSHIPS WANT $400 TO FIX IT - THAT'S BS. ACTIONS BY NHTSA OR A CLASS ACTION LAWSUIT AGAINST FORD IS APPROPRIATE. IT APPEARS THAT FORD IS USING THIS DESIGN DEFECT AS AN OPPORTUNITY TO PROFIT AFTER HAVING PUT 1000S OF CONSUMERS IN DANGEROUS SITUATIONS. *TR
Dec 20, 2013
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PISTON VALVES AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 125,000. UPDATED 10/29/13*LJ
Sep 03, 2013
SUSPENSION,TIRES
2 complaints
I WAS DRIVING MY 2003 FORD FOCUS ON THE ROAD WHEN THIS INCIDENT HAPPENED. SUDDENLY I HEARD A CRASH SOUND IN THE RIGHT FRONT SIDE OF MY VEHICLE. I FELT THERE WAS A FORCE ON THE RIGHT FRONT SIDE TIRE. THEN I NOTICED BLACK SMOKES BEHIND MY CAR AND THEN I STOPPED. I CALLED AAA TO HAVE ROADSIDE ASSISTANT. THE AAA GUY CAME AND CHECKED MY CAR AND TOLD ME THE COIL SPRING WAS BROKEN AND THE BROKEN PART DAMAGED MY TIRE TOO. I FOUND THERE WAS A RECALL FOR THE COIL SPRING ON 2000-2003 FOCUS THEN I CALLED A LOCAL FORD DEALER TO GET IT FIXED. HOWEVER, THE LOCAL FORD DEALER TOLD ME MY FOCUS WAS NOT ELIGIBLE FOR THE RECALL. CLEARLY THIS IS THE FAULT OF FORD. THE AAA GUY TOLD ME IF THIS HAPPENED ON THE FREEWAY, I WOULD PROBABLY BE KILLED. I URGED THE NHTSA TO CONTACT FORD ABOUT THIS ISSUE BEFORE THIS ACTUALLY KILLED LOTS OF PEOPLE. I ALSO URGED FORD TO PLACE A RECALL TO CHECK ALL THE COIL SPRING ON ALL CARS THEY MAKE TO MAKE SURE THIS PART HAS NO PROBLEMS. *JS
Jul 02, 2012
DT*: THE CONTACT STATED THERE WAS PREMATURE WEAR ON THE REAR TIRES. THE TIRES HAVE BEEN REPLACED TWICE, AND NEED REPLACING A THIRD TIME. THE BRAND OF TIRE HAS BEEN CHANGED. THE MANUFACTURER DETERMINED THE TIRES SHOULD BE ROTATED EVERY OTHER OIL CHANGE, BUT THE TIRES HAD NEVER BEEN ROTATED. UPDATED 3/17/2006 - THE FIRST SET OF TIRES WENT BALD AT 22568 MILES. THE SECOND SET WENT BALD AT 31500. THE DEALER ALIGNED THE REAR TO SPECS AND ALIGNED THE FRONT END AND STRAIGHTENED THE STEERING WHEEL. *NM
Feb 27, 2006
AIR BAGS,SEAT BELTS
2 complaints
TL* THE CONTACT OWNED A 2003 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE AND THE CONTACT'S VEHICLE SPUN AROUND. THE AIR BAGS DID NOT DEPLOY AND THE FRONT DRIVER'S SEAT BELT DID NOT RESTRAIN THE CONTACT. THE CONTACT SUSTAINED BRUISES, CONTUSIONS, A TEAR TO HER SPINE, A BROKEN RIB, AND HEART PROBLEMS AS A RESULT OF THE IMPACT TO HER CHEST. IN ADDITION, THE DRIVER OF THE SECOND VEHICLE INVOLVED IN THE CRASH WAS INJURED. A POLICE REPORT OF THE INCIDENT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS DECLARED DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Jun 13, 2012
WHILE TRAVELING AT 40 MPH A DOG RAN INTO THE STREET AND CONSUMER'S VEHICLE HIT THE DOG. UPON IMPACT, NONE OF THE BAGS DEPLOYED, AND CONSUMER SUSTAINED CHEST INJURIES. IN ADDITION, DRIVER'S SIDE SEAT BELT FAILED, IT LOCKED THE DRIVER IN AFTER THE IMPACT. HOWEVER, PASSENGER'S SIDE SEAT BELT AND REAR SEAT BELTS FUNCTIONED PROPERLY.*AK
Oct 22, 2003
POWER TRAIN,AIR BAGS
2 complaints
TL* THE CONTACT OWNS 2003 FORD FOCUS. THE VEHICLE SLID ON AN ICE PATCH , WHICH CAUSED HER TO LOOSE VEHICLE CONTROL. THE VEHICLE SPUN AROUND SEVERAL TIMES AND THEN COLLIDED ON AN EMBANKMENT. NONE OF THE AIR BAGS DEPLOYED. SHE RECEIVED INJURIES TO HER NECK, FEET, AND RIBS, THE PASSENGER RECEIVED INJURIES TO THE SPINE. THE INSURANCE COMPANY CONCLUDED THAT THE VEHICLE WAS COMPLETELY DESTROYED. ALSO THE IGNITION SWITCH HAD TO BE REPLACED AT AN EXPENSE OF $450.00. SHE ALSO PAID $300.00 TO REPAIR THE DOOR LOCKS. THE TRANSMISSION NEEDS TO BE REPLACED. THE SHERIFF REPORT NUMBER WAS 09004117. THE FAILURE AND CURRENT MILEAGES WERE 94,000.
Dec 29, 2009
THE VEHICLE WAS PARKED AND NOT RUNNING. THEN, THE VEHICLE JUMPED OUT OF GEAR WITHOUT WARNING AND COLLIDED INTO A BUILDING. BOTH FRONT AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM COULD NOT BE DUPLICATED. PLEASE FILL IN ADDITIONAL INFORMATION. *LA
Jul 21, 2004
STEERING,LATCHES/LOCKS/LINKAGES
2 complaints
I HAVE A 2003 FORD FOCUS ZX5 AND THE REAR HATCH LATCH DOES NOT ALWAYS ENGAGE SO HAVE TO SLAM IT DOWN A FEW TIMES TO GET IT TO LATCH. I NOTICED THE RECALL, BUT I LIVE IN NEBRASKA AND THE RECALL DOES NOT APPLY THERE. I BELIEVE THIS NEEDS TO BE EXPANDED. ALSO THE DOOR LATCHES ARE GETTING HARDER AND HARDER TO OPEN, IS THERE ANY RECALL ON THEM. ALSO I HAVE A PROBLEM WITH THE STEERING COLUMN ADJUSTMENT LEVER IT WILL NOT STAY, IT RELEASES AS YOU ARE DRIVING CAUSING THE STEERING WHEEL TO BOUNCE UP AND DOWN. NOT SAFE. *TR
Nov 30, 2009
I WAS STRANDED MANY MILES FROM A HIGHWAY BECAUSE I COULD NOT GET MY IGNITION KEY TURNED, STEERINGWHEEL TURNED OR AUTOMATIC SHIFTER MOVED. ALL BLOCKED. LUCKILY, I WAS ABLE TO GET A RIDE BACK TO WHERE I COULD USE MY CELLPHONE. A FRIEND CHECKED THE INTERNET ON THE PROBLEM AND HE FOUND THE SUGGESTION TO HIT THE KEY. LATER MANY TAPS THIS ACTUALLY WORKED AND I WAS ABLE TO DRIVE HOME. *TR
Jul 06, 2009
SUSPENSION,SERVICE BRAKES, HYDRAULIC
2 complaints
DT*: THE CONTACT STATED AFTER DRIVING FOR 30 TO 45 MINUTES THE REAR PASSENGER SIDE HUB IS HOT TO THE TOUCH. THE REAR BRAKES ARE MAKING A SQUEALING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE BOTH REAR BRAKES AND WHEEL BEARINGS WERE REPLACED. HOWEVER THIS DID NOT CORRECT THE PROBLEM. THE DEALER AND MANUFACTURER HAVE BEEN ALERTED.
Apr 06, 2006
THERE IS SERIOUS PROBLEMS W/ THE FRONT END OF THIS VEHICLE. IT WAS PURCHASED APPROX. 17 MONTHS AGO. SINCE THEN, I HAVE HAD 3 MAJOR BRAKE JOBS. TWICE, THE PADS WERE REPLACED AND ONCE BOTH THE PADS AND THE ROTORS HAVE HAD TO BE REPLACED. THE VEHICLE ALSO RESONATES AT HIGH SPEEDS. EVERYTHING SHAKES INCLUDING THE STERRING WHEEL AND THE STATES. IT APPEARS MY TWO FRONT TIRES ARE OUT OF ROUND. FORD ORIGINALLY SAID IT WAS DEFECT IN THE TIRE, WHICH I REPLACED, HOWEVER THE NEW TIRE IS OUT OF ROUND AS WELL. AN INDEPENDENT GARAGE SAYS THAT THERE IS A PROBLEM WITH THE FRONT STRUTS. FORD HAS NUMEROUS COMPLAINTS FROM ME REGUARDING BOTH THE BRAKES AND THE SUSPENSION SYSTEM. ALSO THE VEHICLE IS VERY LOUD AND IT APPEARS TO BE AIR COMING IN WHEN. FORD INITIALLY RESEALED THE WINDSHIELD, HOWEVER THE PROBLEM HAS PERSISTED.*AK
Jan 04, 2005
POWER TRAIN,VEHICLE SPEED CONTROL
2 complaints
VEHICLE EXPERIENCED SUDDEN ACCELERATION. WHILE APPROACHING A STOP SIGN DRIVER BEGAN TO SLOW DOWN, APPLIED THE BRAKES, AND VEHICLE SUDDENLY SURGED FORWARD. DRIVER HAD BOTH FEET ON THE BRAKES. DRIVER HAS TO TURN OFF THE ENGINE TO GET THE VEHICLE TO SLOW DOWN TO A STOP. *AK THE VEHICLE ALSO JERKED WENT THE CONSUMER REACHED SPEEDS OF 55 MPH AND HIGHER. *JB
Aug 26, 2005
CONSUMER CAN SHIFT GEARS WITHOUT PUSHING THE SHIFT RELEASE BUTTON. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK ON SEVERAL OCCASIONS, THE CONSUMER ACCIDENTALLY SHIFTED INTO NEUTRAL WHEN DRIVING AND AT HIGHWAY SPEEDS. ON ANOTHER OCCASION WHEN THE VEHICLE WAS SHIFTED FROM NEUTRAL TO DRIVE WITHOUT KNOWLEDGE OF HAVING DONE SO UNTIL THE VEHICLE SUDDENLY LUNGED FORWARD. *SC
Sep 13, 2004
SERVICE BRAKES, AIR,ELECTRICAL SYSTEM
2 complaints
BRAKES TURN TO SPONGES AND GOES TO FLOOR DEALER SAYS CANNOT DUPLICATE PROBLEM AND KICKS IT OUT NOW THREE MORE PROBLEMS HAVE ARISEN MOTOR SHUTS OFF AT SLOW U-TURN SPEED AND TRANS DOWNSHIFTS HARD INTO LOW GEAR CAUSING A FACE PLANT IN THE STEERING WHEEL, LASTLY THE AIR BAG LIGHT COMES ON AND THEN GOES OFF AFTER 3 HOURS OF DRIVING.
Jul 26, 2005
MY HUSBAND AND I ARE LEASING A 2003 FORD EXPIDITION OF WHICH WE RECEIVED ON 5/5/03. AS OF 10/04 THIS SUV HAVE BEEN TO THE DEALER TWICE FOR THE SAME PROBLEM, (SENSORS BURN OUT). ALSO IN 10/04 THE FRONT END BRAKES HAD TO BE REPLACED, AND THE AGAIN ON 2/05, THE FRONT END BRAKES BACK BRAKES AND ALSO FRONT END ROTORS HAD TO BE REPLACED AS WELL. WE WERE INFORMED THAT THIS SUV SHOULD IN NO WAY NEED NEW BRAKES THIS SOON AND DEFINITLEY NOT ROTORS. THIS SUV ONLY HAVE 35,000 MILES AS OF 5/19/05. BUT WHEN THE ROTORS WERE REPLACED IT ONLY HAD 31,000 MILES. I WOULD LIKE SOMETHING DONE ABOUT THIS PROBLEM, BECAUSE I HAVE SPOKEN TO NUMEROUS OF EXPIDITION OWNERS AND THEY ALL ARE HAVING THE SAME PROBLEMS THE BRAKES AND ROTORS. I WOULD LIKE TO BE RE-INBURSED FOR THEY MONEY WE HAVE SPENT THUS FAR FOR AN ON GOING DEFECT. ALSO WE WERE TOLD THAT WE WOULD BE CONTACTED WHEN THE LOWER GRILL OF THE TRUCK ARRIVED, BECAUSE OURS DID NOT HAVE ONE WHEN WE PICKED IT UP FROM THE DEALER, WELL WE ARE STILL WAITING AS OF 5/05.
May 18, 2005
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
2 complaints
ON SATURDAY MORNING I BOUGHT THE CAR - A BRAND NEW 2003 FORD FOCUS SE WAGON. ON SUNDAY MORNING, I WAS TRAVELING ABOUT 50MPH WHEN I APPLIED THE BRAKE DUE TO THE TRAFFIC CONDITIONS OF THE MOMENT. INSTANTLY, THE BACK END OF THE CAR SWERVED TO THE RIGHT IN A JACK-KNIFE MANNER. THE CAR SPUN AROUND AND THREW ITSELF ONTO THE SHOULDER OF THE ROAD. THE FRONT END WOUND UP POINTED IN THE DIRECTION OF THE ONCOMING TRAFFIC. FORTUNATELY THE CAR LANDED IN A SANDY SPOT WITH NO DAMAGE TO THE VEHICLE OR TO ME. IT WAS AS IF I HAD HIT BLACK ICE, EXCEPT THAT DRIVING CONDITIONS THAT DAY WERE PERFECT - 50 DEGREES, SUNNY AND DRY WITH GOOD ROAD SURFACE. IN MY OPINION, THIS INCIDENT MAY BE THE RESULT OF POOR DESIGN: THAT IS THE REAR END OF THE FOCUS SE WAGON IS TOO LIGHT TO HOLD THE ROAD WHEN THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS, OR THE BRAKES FAILED, CAUSING THE CAR TO SPIN. IN ANY EVENT, THIS WAS A NEAR DEATH EXPERIENCE FOR ME. I THINK THAT THIS CAR IS A DEATH TRAP FOR ME AND A HAZARD FOR EVERYONE ELSE NEAR IT ON THE ROAD. *AK
Mar 08, 2004
WHEN THE CAR IS PUT INTO REVERSE IT DOES NOT WANT TO MOVE. IF YOU INCREASE THE RPM'S, IT STILL JUST SETS THERE. THE PROBLEM HAS BEEN VERY INCONSISTENT. REVERSE SEEMS TO BE AT THIS POINT, THE ONLY PLACE IT OCCURS. IN ONE OF THE ATTEMPTS TO FIX THE PROBLEM, THE TECHNICIAN FOUND THAT 3 OF THE 4 CALIPERS WERE FROZE/DRIED UP. THIS DOES NOT SET WELL WITH ME AND I SEE IT AS A POSSIBLY DANGEROUS SITUATION. *NLM
Apr 28, 2003
SUSPENSION,STRUCTURE
1 complaint
2003 FORD FOCUS. CONSUMER WRITES IN REGARDS TO INADEQUATE STRUCTURAL STEEL. *LD THE CONSUMER STATED THE STEEL ON THE CONTROL ARMS WERE POORLY MANUFACTURED. WHILE DRIVING THE VEHICLE, IT SUDDENLY DEAD STOPPED, TURNED RIGHT, MAKING A CRACKING NOISE. THE CONTROL ARM HAD SNAPPED AND DUG INTO THE TAR, BRAKING THE TIE ROD AND CREASING THE BREAKLINE. *JS
Feb 26, 2020
STEERING,SUSPENSION,STRUCTURE
1 complaint
I WAS LEAVING A PARKING LOT DOING NO MORE THAN 5 MPH WHEN THE CAR MADE A SUDDEN JERKING MOTION. HAD THE CAR TOWED TO A GARAGE. THE DAMAGES WERE SEVERE RUST, SUB FRAME ROTTED, RIGHT FRONT AXLE BROKEN, RIGHT FRONT CONTROL ARM BROKEN, SWAY BAR BENT. THE TOW DRIVER SAID THE WHEELS COULD HAVE FALLEN OFF MY CAR AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE OF THE THING THAT WENT WRONG. I PUT MYSELF AND MY FAMILY IN DANGER WITH THIS DEATH TRAP. SUPPOSEDLY THIS CAR WAS INSPECTED FEBRUARY 2018. WITH EVERYTHING THAT WENT WRONG WITH IT AND THE DAMAGES, I DONT SEE HOW IT COULD HAVE BEEN. I BELIEVE THERE TO BE FRAUD INVOLVED AND BELIEVE THIS MATTER SHOULD BE INVESTIGATED FURTHER FOR PUTTING LIVES IN DANGER. I PAID $3,000 FOR THIS CAR IN THE MIDDLE OF FEB. 2018. IT IS NOW AUGUST AND IT HAD INCURRED $3,000 IN DAMAGES. I SOLD THE CAR FOR SALVAGE AT $125
Sep 12, 2018
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHILE DRIVING ON THE INTERSTATE THE TRACTION CONTROL LIGHTS FLASHES ALONG WITH THE ELECTRONIC THROTTLE CONTROL LIGHT, THEN THE ENGINE LIGHT COMES ON AND IT INSTANTLY LOSES ENGINE POWER WITHIN MINUTES. THIS HAS HAPPENED THREE TIMES NOW. I HAVE CHANGED BATTERY, AIR FILTER, ADD GAS CLEANER PRODUCTS. YET THE PROBLEM STILL IS HAPPENING . VERY DANGEROUS WHILE DRIVING AT HIGHWAY SPEEDS DOWN A EXTREMELY BUSY INTERSTATE.
Mar 07, 2018
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
CARHOP CAR LOTS, NOT ONLY IN TULSA, BUT IN SURROUNDING AREAS, ARE SELLING CARS THAT ARE UNSAFE, AT ANY COST. THE PROBLEMS RANGE FROM WARPED FRAMES, CRACKED STRESS POINTS, LEAKY FUEL SYSTEMS, ELECTRICAL ISSUES THAT COULDN'T BE FIXED BY DUCT TAPE, EVEN THOUGH IT'S VISIBLE WHERE THEY RE-TAPED THINGS. EXHAUST COMING INSIDE THE VEHICLE, ENGINE DRIVE TRAIN ISSUES THAT HAVE BEEN TEMPORARILY REPAIRED, SO THEY WILL RUN TEMPORARILY, BUT NEED FURTHER REPAIRS.
Dec 26, 2017
EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
THE BACK DOOR LOCKS ON THIS CAR DO NOT WORK. THEY SAY A LUBRICANT WAS USED TO FIX THE RECALL ISSUE, HOWEVER, IF THAT WAS THE FIX, IT DID NOT WORK AND THE LOCKS SHOULD HAVE BEEN REPAIRED. THAT FORD WILL NOT ADDRESS THIS IS INSANE TO ME, AS DOOR LOCKS SHOULD NOT JUST GO LIKE THAT. THE "FIX" WAS NOT A FIX AT ALL. ALSO, THE LIGHTS ON THIS VEHICLE ARE HORRIBLE. IT CANNOT BE DRIVEN AT NIGHT IN AN UNLIT AREA. THERE IS NO VISIBILITY. I WAS TOLD ONCE A RECALL WAS PERFORMED IT WAS THEN DONE, HOWEVER, I DO NOT BELIEVE THE LOCK WAS TAKEN CARE OF PROPERLY, THEREFORE, I FEEL FORD SHOULD TAKE CARE OF THIS. I HAVE APPLIED THE LUBRICANT AS THEY INSTRUCTED TO THE DOORS AND THIS DOES NOTHING. NEITHER DOOR WILL STAY CLOSED & OPENS IF DRIVEN.WHEN THIS HAPPENED THE FIRST TIME, THERE WAS A CHILD IN THE BACK SEAT. WE WERE VERY LUCKY WE WERE IN A 25 MPH ZONE AND WERE ABLE TO IMMEDIATELY PULL OVER. THE DOORS HAVE TO BE CORDED SHUT UNTIL A LOCK IS INSTALLED. I DO NOT FEEL I SHOULD HAVE TO CARRY THE BURDEN OF THIS REPAIR AND DO NOT UNDERSTAND HOW THEY SAY A LUBRICANT CAN FIX THIS PROBLEM. IT IS MY OPINION THE LOCKS SHOULD HAVE BEEN REPLACED DURING THE RECALL, NOT JUST SPRAYED WITH A LUBRICANT. I CANNOT BELIEVE I'M THE ONLY PERSON WITH THIS ISSUE. I FEEL THAT FORD SAYING THIS RECALL WAS COMPLETED IS FAR FROM INCORRECT AND THEY ARE RESPONSIBLE FOR MAKING THIS RIGHT. AGAIN, I UNDERSTAND ONCE A RECALL IS COMPLETED IT IS CLOSED, HOWEVER, I FEEL YOU SHOULD LOOK INTO FORD HAVING NOT REALLY COMPLETED THIS RECALL, AS THE ISSUE WAS NOT FIXED. IT SHOULD NOT HAVE BEEN CLOSED. ALL THEY DID WAS PUT A TEMPORARY BAND-AID ON IT AND DID NOT TAKE FULL RESPONSIBILITY.WHAT IT COMES DOWN TO IS FORD TOOK THE CHEAPEST WAY OUT AT THE TIME AND DID NOT TRULY FIX THE PROBLEM AND DID NOT TAKE THEIR FULL RESPONSIBILITY. DOORS THAT WERE RECALLED AND ARE NOT WORKING WERE NOT FIXED.I HAVE HAD CONTACT WITH FORD WITH NO SOLUTION
Aug 30, 2017
STEERING,SUSPENSION,ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES
1 complaint
THE SUB FRAME BROKE WHILE DRIVING THE CAR. ENTIRE SUB FRAME HAD TO BE REPLACED. ALMOST CAUSED AN ACCIDENT. STRUTS HAD TO BE REPLACED. CALIPER AND ROTOR HAD TO BE REPLACED. CONTROL ARM HAD TO BE REPLACED. JUST REPLACED THE IGNITION SWITCH TUMBLERS AFTER THE SWITCH LOCKED UP AND REFUSED TO WORK. THERE ARE NO RECALLS LISTED FOR THIS CAR. SERVICE MANAGER SAID THAT FOCUS ARE NOTORIOUS FOR THESE PROBLEMS. CAR HAS 34,000 MILES ON IT. THE BRAKE LINE RUNNING FROM THE FRONT OF THE CAR TO THE REAR RUSTED OUT CAUSING A LOSE OF BRAKES. THE CAR IS DANGEROUS. *TR
Nov 04, 2016
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
1 complaint
MY CAR LOST ALL ELECTRICAL POWER, BUT WAS STILL RUNNING THEN FINALLY IT DIED. I LOST ALL LIGHTS AND ELECTRIC BATTERY WAS DEAD SO I BOUGHT NEW BATTERY THEN IT HAPPENED AGAIN, SO I BOUGHT NEW ALTERNATOR BECAUSE OLD ALTERNATOR WAS BAD, THEN NEW ALTERNATOR DIED WITHIN A MONTH. SAME PROBLEM, THEN I WENT ONLINE AND FOUND A FORUM ABOUT THE HATCH BACK FOCUS AND ITS WIRING PROBLEM INSIDE THE PROTECTIVE SLEEVE. SO I PEELED BACK PROTECTIVE SLEEVE AND SURE ENOUGH THERE WERE EXPOSED WIRES JUST LIKE THE THOUSANDS OF POSTS FROM OTHER PEOPLE, THIS IS VERY DANGEROUS LUCKILY I WAS ABLE TO PULL MY CAR OFF THE ROAD BEFORE IT DIED, BUT WITH SEVERITY OF THIS PROBLEM THERE NEEDS TO BE A RECALL FOR THIS PROBLEM.
Jun 02, 2016
ELECTRICAL SYSTEM,SEATS
1 complaint
I WAS USING MY PASSENGER SEAT HEATER WHILE I WAS DRIVING TO PICK SOMETHING UP FROM THE MALL WHEN I STARTED SMELLING A BURNING SMELL. WHEN I GOT TO THE MALL,I LOOKED OVER TO FIND A LARGE SCORCH MARK ON THE PASSENGER SIDE FRONT SEAT
Oct 04, 2015
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
WHEN RIDING DOWN THE ROAD THE DOORS WILL AUTOMATICALLY LOCK BY THEMSELVES. THE STEERING WHEEL HAS LOCKED SEVERAL TIMES OVER THE YEARS. WHEN I BOUGHT THE CAR USED, IT CAME WITH MANY KEYS. WELL, THIS TIME WHEN IT LOCKED, THE STEERING WHEEL LOCKED AND THE IGNITION LOCKED AND I HAD TO GET IT TOWED FROM SMITHFIELD NC; APPROXIMATELY AN HOURLY FROM MY HOME. THE MECHANIC CAN NOT GET IT UNLOCKED BECAUSE THE STEERING WHEEL HAS TO BE TURNED TO UNLOCK IT, VICE VERSA, AND THE STEERING WHEEL IS LOCKED. ALSO THE LIGHTING IS VERY POOR WITH THE HEAD LIGHTS AND I SEE THIS ON ALL THE VEHICLE FOR THAT YEAR AND MAKE AS I RIDE DOWN THE ROAD. MY CAR IS PARKED BECAUSE I CANT AFFORD TO FIX IT. I HAVE FOUND MANY COMPLAINTS ABOUT THIS STEERING AND IGNITION LOCK ISSUE. I AM WONDERING WHY THIS VEHICLE HAS NOT BEEN RECALLED FOR THE ISSUE. IT IS A HAZARD. I HAVE CONTACTED THE FORD MANUFACTURER CONCERNING THE MATTER AND WAS TOLD THAT THEY CAN'T ASSIST ME WITH IT BECAUSE MY CAR HAS NO WARRANTY. ALSO, THERE WAS A RECALL ON THE REAL DOOR LOCK. FORD DEALERSHIP INFORMED ME THAT IT WAS REPAIRED BY TEAM FORD DEALERSHIP PRIOR TO ME OWNING THE VEHICLE; I INFORMED HIM THAT THE PROBLEM WAS STILL A ISSUE GETTING THE REAR DOOR TO LOCK SECURELY AT TIMES. HE INFORMED ME THAT IT COULD ONLY HAVE BEEN FIXED ONCE UNDER THE RECALL. THESE ISSUES HAVE OCCURRED REPEATEDLY SINCE I BOUGHT THIS VEHICLE IN 2009. THEY ALL PUT ME AT RISK OF GREAT DANGER.
Aug 10, 2015
ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
IN MARCH 2013 I TOOK MY FORD FOCUS IN TO REPLACE MOTOR MOUNTS, RETURNED IN APRIL FOR THE SAME AWFUL VIBRATION WHILE HEATER WAS ON AND WHILE IDLING. THE MECHANIC CHECKED AND FOUND THAT ONE OF THE MOTOR MOUNTS WAS FAULTY AND HE REPLACED. I AM TAKING MY FOCUS BACK FOR THE THIRD TIME BECAUSE IT IS STILL VIBRATING WHILE IN IDLE WHILE THE AC IS ON. THE FIRST FEW TIMES AFTER HE REPLACED THE FAULTY MOTOR MOUNT IT DID THE SAME THING AND THE MECHANIC TOLD ME THAT IT'LL JUST RUN LIKE THAT AND THAT HE RAN A DIAGNOSTIC AND THE TRANSMISSION, ALL MOUNTS LOOK GOOD. AND MY SOMETIMES MY STEERING IS OFF AT 35 MILES PER HOUR. I ONLY USE MY FOCUS FOR IN TOWN I DON'T USE TO TRAVEL OUT OF CITY OR STATE. I AM NOT A MECHANIC BUT I AM DISABLED AND I NEED MY CAR RUNNING GOOD. I DON'T WANT TO LOSE IT. THANK YOU. *TR
Jun 24, 2014
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
WHILE DRIVING, AN ODD ODOR COULD BE SMELLED, BUT WENT AWAY AFTER A MINUTE. CAME BACK ONCE BRIEFLY. 20 MINUTES LATER, AS I WAS ABOUT TO TURN INTO MY WORK'S PARKING LOT, MY CAR TURNED ITSELF OFF. WHEN I TRIED TO TURN IT BACK ON, IT WOULD NOT TURN OVER AND ALL THE GAUGES WENT HAYWIRE. AFTER I STOPPED TRYING TO START IT, I TOOK THE KEY OUT OF THE IGNITION AND THE CAR ATTEMPTED TO START ITSELF. IMMEDIATELY AFTER THIS, THE INSIDE OF THE CAR FILLED UP WITH SMOKE. THE FIRE ORIGINATED NEAR THE BATTERY. AN OFFICER SHOWED UP LESS THAN 2 MINUTES AFTER THIS ALL OCCURRED, AND HE SAT THERE AND WATCHED MY CAR BURN. HE PULLED OUT A FIRE EXTINGUISHER 10 MINUTES LATER SO MY CAR WOULDN'T CREATE VISIBILITY ISSUES FOR THE CARS DRIVING PAST (IT DIED IN THE MIDDLE OF A FOUR LANE ROAD). THEY TOLD ME IT WAS MOST LIKELY AN ELECTRICAL FIRE. TWO WEEKS PRIOR TO THE INCIDENT, I HAD MY ALTERNATOR REPLACED. THE NEW ALTERNATOR WAS A FORD MANUFACTURED PART. *TR
Jan 29, 2014
EQUIPMENT ADAPTIVE/MOBILITY,SERVICE BRAKES,ENGINE
1 complaint
I PURCHASED A 2003 FORD FOCUS IN FEBRUARY OF 2012. IMMEDIATELY AFTER PURCHASING IT, I HAD TO SPEND $700.00 TO FIX THE MOTOR MOUNTS, BEARINGS IN THE FRONT WHEEL, SOMETHING REGARDING A COVER FOR THE TAIL PIPE/MUFFLER AREA, A/C, (TWICE REPAIRED, AND WENT OUT). FUEL PUMP, DOOR JAMS IN FRONT (2 DOOR), LOCKS ON THE DOORS WOULD AUTOMATICALLY LOCK WHETHER YOU WANTED THEM LOCKED OR NOT. DOOR ON PASSENGER SIDE REFUSES TO OPEN FROM THE OUTSIDE. SPENT OVER $4,000 IN FIXING, REPLACING, ENGINE & BODY PARTS.ETC. JUST WHEN I BOUGHT A SECOND SET OF NEW TIRES LAST WEEK AND DID THE 3 MONTH OIL CHANGE, IT KONKED OUT ON ME, AFTER A SHRILLING, HIGH-PITCHED NOISE. JUST GOT OFF THE EXPRESSWAY. FOUND OUT FROM A REPAIR SHOP THAT THIS MODEL, ESPECIALLY THE 2003 IS KNOWN FOR TRANSMISSION, SHODDY PARTS, AND IS A SAFETY HAZARD! THE PUMP INSIDE THE TRANSMISSION BROKE. THIS CAR CAME WITH 124,000 MILES AND OVER 2 YEARS, SPENT $4,000.00 ON TOP OF THE USED PRIVATE PURCHASE OF $2,400.00. CAR REPAIR SHOP WANTS $2,400 (WHAT I PAID FOR IT) TO PUT A NEW TRANSMISSION IN. ONE THING AFTER THE OTHER WENT WRONG. I PLAINT EXPERIENCED, AND IT HAS COST ME SO MUCH MONEY, I FEEL FORD NEEDS TO REPLACE EVERY PENNY US CONSUMERS PAID ON THIS MODEL. NEVER AGAIN NEED TO RECALL THE WHOLE CAR, IT IS A DEATH TRAP. *TR
Jun 21, 2013
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
1 complaint
THIS VEHICLE HAS BEEN PLAGUED WITH ELECTRICAL ISSUES SINCE THE DAY IT WAS PURCHASED. NOW LAST NIGHT THE ENGINE, STEERING AND BRAKES LOST ALL POWER. THE RESULT IS NOW 4 PEOPLE GETTING INJURED AND 2 CARS DAMAGED. NO FATALITIES BUT ALL 4 EXPERIENCED THEIR FIRST CAR ACCIDENT. THEY ARE ALL SORE AND BRUISED. I CANNOT BELIEVE THAT FORD HAS NOT RECALLED THESE CARS TO FIX THIS OBVIOUS ISSUE. I GUESS SOMEONE MAY HAVE TO LOSE THEIR LOVED ONE BEFORE FORD WILL ACKNOWLEDGE THAT THEY MADE A LOT OF BAD CARS! BETTER NOT BE MY LOVED ONES!!! I'LL MAKE SOMEONE PAY DEARLY!!!! *TR
Apr 04, 2013
STRUCTURE,EQUIPMENT,ENGINE
1 complaint
THIS VEHICLE IS A TOTAL LEMON.AT 4,900 MILES 5 DISC CD PLAYER HAD TO BE REPLACED. AT 15,000 MILES THE VEHICLE BEGAN LEAKING COOLANT AND HAD TO HAVE THE RADIATOR REPLACED, LUCKILY IT WAS STILL UNDER WARRANTY. AT 22,000 THE VEHICLE NEEDED A NEW ALTERNATOR BECAUSE IT WOULD NOT CRANK. AT 24,000 MILES THE KEY BECAME STUCK IN THE IGNITION AND WOULD NOT EVEN TURN OVER SO THE IGNITION WAS REPLACED. 26,000 THE CENTER CONSOLE BROKE OF HINGES. 27,356 MILES THE CAR WOULD NOT TURN OVER THE STARTER HAD TO BE REPLACED.32,000 MILES THE AIR CONDITIONER WENT OUT. 36,000 MILES ALTERNATOR WENT OUT AGAIN AND HAD TO BE REPLACED.38,000 MILES COMPLICATIONS WITH THE AIR CONDITIONER AGAIN. HAD NO PROBLEMS UNTIL 54,000 THEN EVERYTHING SPIRALED OUT OF CONTROL. THE WATER PUMP WENT OUT, THE PUMP HOUSING WAS LEAKING. THE STARTER COIL WAS BAD A FEW FUSES HAD BLOWN THAT I HADN'T KNOW ABOUT. I HAD A FULL TUNE UP, SPARKPLUGS AND NEW WIRES AND ALSO PURCHASED A NEW BATTERY. 61,000 THE WINDOW LEVER TO ROLL WINDOWS UP ON PASSENGER SIDE COMPLETELY BROKE OFF, THE DOOR HANDLE ON PASSENGER AND DRIVER SIDE BECAME VERY STIFF AND HAD TO BE AGGRESSIVELY OPENED UNTIL THE PASSENGER DOOR HANDLE BROKE AND DOES NOT OPEN FROM THE INSIDE OR OUT. 68,000 MILES WATERPUMP ADAPTER CRACKED AND SPRAYED ANTIFREEZE EVERYWHERE. 72,000 LIGHT OIL LEAK FROM THE TOP OF THE ENGINE, COOLANT LEAKED INTO THE SPARK PLUG COMPARTMENT AND ONLY DAYS LATER THE ALTERNATOR WENT OUT. SO THIS LITTLE PROBLEMATIC BABY IS PARKED IN MY GARAGE WITH ONLY 73,263 MILES ON IT BECAUSE I CUT HER OFF AT NEARLY $4K IN REPAIRS. I DON'T KNOW WHAT TO DO WITH IT BESIDES SEND IT TO THE JUNK YARD BECAUSE I WOULD HATE TO SALE IT AND PAWN THIS MONEY CONSUMING VEHICLE OFF ON SOMEONE ELSE. FORD SHOULD JUST BUY IT BACK FROM ME. *TR
Feb 12, 2013
ELECTRICAL SYSTEM,STRUCTURE,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS RESTARTED AND BEGAN TO FUNCTION NORMALLY. THE CONTACT ALSO STATED THAT THE TRUNK LATCH FAILED TO FUNCTION CORRECTLY AND THE IGNITION FAILED; HOWEVER THE IGNITION SWITCH WAS REPLACED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 93,000. THE VIN WAS NOT AVAILABLE.
Jan 02, 2013
STEERING,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
KEY WILL NOT TURN IGNITION SWITCH. TRIED TURNING STEERING WHEEL BACK AND FORTH AND NO SUCCESS. THIS IS MY ONLY MEANS OF TRANSPORTATION. CAR IS JUST SITTING. *JS
Jul 29, 2012
LATCHES/LOCKS/LINKAGES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 75,000. UPDATED 07/25/12 *BF A LOCK SMITH DETERMINED THE LOCK WAFERS WERE BENT, DUE TO IT BEING MADE OF CHEAP METAL. UPDATED 07/30/12
Jun 28, 2012
SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER WHEEL EMITTED A LOUD WHINING NOISE, OVERHEATED, AND CAUSED THE ENGINE RPMS TO INCREASE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC SEVERAL TIMES FOR THE FAILURE. THE LOCAL MECHANIC REPLACED THE REAR PASSENGER WHEEL DRUM ASSEMBLY SEVERAL TIMES. THE FAILURE WAS NOT CORRECTED. THE REAR PASSENGER WHEEL CONTINUED TO EMIT A LOUD WHINING NOISE, OVERHEAT AND CAUSE THE RPMS TO INCREASE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000 AND THE CURRENT MILEAGE 121,000.
Jun 25, 2012
CHILD SEAT
1 complaint
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT OWNS A 2005 DOREL CHILD RESTRAINT SEAT, MODEL NUMBER 22-391MLO, MANUFACTURED ON SEPTEMBER 2, 2005. (N/A) THE CONTACT WAS DRIVING 55 MPH, AND OBSERVED THE CHILD IN A REAR FACING INFANT SEAT REMOVING THE WARNING LABEL AND EATING IT. IMMEDIATELY, THE VEHICLE WAS PULLED OVER TO REMOVE THE PLASTIC FROM THE CHILD'S MOUTH. THE CHILD RESTRAINT SEAT WAS INSTALLED BY THE SEAT BELT SYSTEM. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Oct 22, 2010
SUSPENSION,ELECTRICAL SYSTEM,TIRES
1 complaint
JULY 2010 IGNITION IS LOCKED, KEY WILL NOT TURN IN IGNITION. IT WAS HAPPENING EVERY NOW AND THEN BUT TODAY, JULY 7, 2010, IT WILL NOT TURN AT ALL EVEN WITH TAPPING LIGHTLY ON THE END OF THE KEY AND PULLING THE STEERING WHEEL DOWN WHILE TURNING THE KEY NOTHING HAS YET TO BE DONE AS I AM STILL WAITING FOR FORD TO DECIDE IF THEY WANT TO PICK IT UP! JUNE 2010 DRIVERSIDE SPRING COIL SNAPPED - NO LETTER TO THE OWNER OF THE FORD MODELS WHEN THE PROBLEM WAS A KNOWN SAFETY ISSUE AND WAS COVERED UNDER A WARRANTY EXTENDED BY FORD (BECAUSE THEY KNEW OF THE PROBLEM) JUNE 2009 - DRIVERSIDE FIREHAWK GTA FACTORY INSTALLED TIRE BLEW RIGHT OFF THE STEEL RIM, LEAVING THE STEEL FROM THE TIRE ON THE RIM ... THIS HAPPENED IN MY DRIVEWAY AND NOT WHILE I WAS DRIVING THE VEHICLE, THANK GOODNESS. *TR
Jul 07, 2010
STEERING,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE TRANSMISSION SLIPPED OUT OF GEAR WHILE DRIVING 25 MPH. THE STEERING COLUMN ALSO NEEDS TO BE REPLACED SINCE IT CAN BE TURNED 360 DEGREES. THE MANUFACTURER COULD NOT IDENTIFY THE CAUSE OF THE FAILURES. THE CURRENT MILEAGE WAS 120,000. THE FAILURE MILEAGE WAS 80,000.
Oct 07, 2009
ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY,SEAT BELTS,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
I HAVE REPLACED THE TRANSMISSION, THE WATER PUMP, THE THERMOSTAT, AND ALL RADIATOR HOSES. THE CAR OVERHEATS DAILY STILL. THE STEREO CUTS ON AND OFF AND CAN'T BE TURNED OFF BY THE POWER BUTTON. THE REAR LEFT SEATBELT IS STUCK WHERE IT CAN'T BE USED. THE DRIVER WINDOW FELL INTO THE DOOR, WHEN THE PANEL WAS REMOVED IT SHOWED THAT THE WHOLE WIRE SYSTEM HAD SNAPPED. THE DRIVER DOOR ALSO CAN ONLY BE OPENED FROM THE INSIDE. *TR
Sep 15, 2008
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START IN THE MORNINGS AND IT WOULD IDLE EXTREMELY ROUGHLY. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE AND REMEDY THE ISSUE. IN ADDITION, THE MOTOR MOUNTS HAD TO BE REPLACED AND THE AIR CONDITIONER WOULD NOT BLOW COLD AIR. THE CONTACT IS IN THE PROCESS OF DETERMINING THE CAUSE OF THE FAILURES. THE FAILURE MILEAGE WAS 10 AND CURRENT MILEAGE WAS 85,000.
Aug 26, 2008
STEERING,ENGINE AND ENGINE COOLING
1 complaint
I CURRENTLY DRIVE A 2003 FORD FOCUS HATCHBACK 2.3L. AFTER THE ENGINE IS TURNED OFF THE IGNITION AND STEERING WHEEL LOCK COMPLETELY. WHEN ATTEMPTING TO TURN ON THE VEHICLE, MY CAR KEY WILL NOT TURN AND THE WHEEL REMAINS LOCKED, IN TURN THE VEHICLE BECOMES COMPLETELY UNUSABLE. I CALL TO FORD ROAD SIDE ASSISTANT PROMPTED ME TO QUICKLY MOVE THE STEERING WHEEL LEFT AND RIGHT WHILE TURNING THE IGNITION FORWARDS AND BACKWARDS. I HAD BEEN ABLE TO TURN ON THE CAR UP TO 5 TIMES USING THIS SYSTEM ALTHOUGH ONCE AT THE MECHANIC THE CAR WILL NO LONGER TURN ON, THE MECHANIC MUST NOW DRILL A HOLE INSIDE THE STEERING WHEEL CAUSING PROPERTY DAMAGE. THIS STARTED ON MY VEHICLE ON SUNDAY JUNE 29TH. THIS IS A MAJOR SAFETY CONCERN AS A CAR THAT DOES NOT ALLOW THE MOTORIST TO TURN ON THE IGNITION CAN LEAD TO POSSIBLE CRASHES IF THE CAR BECOMES STALLED IN A HIGHWAY ETC. *TR
Jul 01, 2008
ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHILE PARKED IN THE BACKYARD, THE CONTACT STARTED THE VEHICLE AND THE REAR WINDOW BLEW OUT. THE DEALER REPAIRED THE WINDOW. A FEW DAYS LATER, THE LOCKS ON THE PASSENGER SIDE DOOR WOULD NOT UNLOCK. THE DEALER REPAIRED THAT FAILURE AS WELL. AFTERWARDS, THE IGNITION CYLINDER BEGAN TO FAIL. THE CONTACT TOOK THE VEHICLE IN FOR REPAIR AND HAD TO PAY $300. THE CURRENT AND FAILURE MILEAGES WERE 5,000. UPDATED 05/21/08 *BF THE CONSUMER STATED THE TRUNK NEEDED TO BE REPAIRED AS WELL. UPDATED. 05/20/08. *JB
Apr 16, 2008
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
TOOK THE CAR TO THE DEALER THE SAME DAY THE LEFT TAIL LIGHT TURN SIGNAL WENT OUT. ACCORDING TO THE SERVICE MANAGER, THEY COULD NOT REMOVE THE BULB BECAUSE WHEN THE BULB "SHORTED," IT MELTED PLASTIC AROUND THE BULB. I HAD TO BUY AN ENTIRELY NEW TAIL LIGHT AND SOCKET ASSEMBLY FOR OVER $100. I WAS TOLD BY HIM THAT THIS HAPPENS "A LOT" ON THE FOCUS WAGONS AND HE HAD REPLACED 6 OF THEM THAT DAY. WHEN I EXPRESSED MY ANGER AND DISBELIEF AT THE COST AND ASKED WHY THIS WASN'T A RECALL ITEM, HE SAID NOT TO BLAME HIM BECAUSE HE DIDN'T DESIGN IT. I AM ANGRY ABOUT THE COST, BUT ALSO WHETHER THIS IS A POTENTIAL SAFETY HAZARD. IT WAS 5 DEGREES THE DAY THIS HAPPENED AND SUCH A "SHORT CIRCUIT" MAY HAVE SAFETY IMPLICATIONS. *TR
Feb 20, 2008
SUSPENSION,WHEELS
1 complaint
REAR WHEEL BEARING FAILURE ON FORD FOCUS 2003. THIS PART WHICH IS USUALLY GOOD FOR 75,000 TO 100,000 MILES FAILED DUE TO CORROSION ON BOTH REAR WHEELS. THE AXLE WAS ALMOST CUT OFF WITHOUT WARNING. A KNOWN PROBLEM ON PREVIOUS MODEL YEARS 2000, 2001 & 2002. AFTER THIS INCIDENT I WAS INFORMED BY MY NIECE AND BROTHER-IN-LAW THAT THERE FORD FOCUS MODELS OF THE SAME YEAR HAD ALSO FAILED IN EXACTLY THE SAME WAY. FORD CLAIMS THAT THEY HAVE NO KNOWLEDGE OF THIS. THIS IS A VERY SERIOUS SITUATION. WHILE THE SERVICE DEPARTMENT INSPECTED THE VEHICLE THEY ALSO FOUND A BROKEN FRONT SPRING; FROM CORROSION; WHICH FORD ACKNOWLEDGES AND IS PAYING FOR THE REPLACEMENT OF THE SPRINGS; DUE TO A PREVIOUS RECALL. THIS IS A VERY EXPENSIVE REPAIR AT $323.00 FOR THE AXLE AND ADDITIONAL COSTS FOR ALIGNMENT ETC. AFTER THE PARTS ARE REPLACED. *TR
Jul 20, 2007
AIR BAGS,EQUIPMENT
1 complaint
I WAS ON MY WAY TO TAHOE IN FEBRUARY 2006. IT WAS RAINY AND THE ROADS WERE A LITTLE WET. WE HIT A PUDDLE AND HE CAR SPUN OUT HIT BOTH FRONT AND BACK ENDS FROM SPINNING OUT OF CONTROL AND SMASHED INTO THE SIDE WALLS. WE WERE TRAVELING ABOUT 45-50 MPH. THE AIR BAG DID NOT GO OFF. FROM SMASHING IN TO THE WALLS THE PASSENGER SEAT COMPLETELY BROKE BACKWARDS. ALMOST IN A LAYING DOWN POSITION AND THE SEAT BELT WAS COMPLETELY EXTENDED AND WOULDN'T RETRACT. CAR WAS TOTALED. AT THE TIME THERE WERE NO SERIOUS INJURIES. BUT 8 MONTHS AFTER THE ACCIDENT I STARTED HAVING GRAND MALL SEIZURES. *AK
May 15, 2007
EXTERIOR LIGHTING,ELECTRICAL SYSTEM
1 complaint
TL*- THE CONTACT OWNS A 2003 FOR FOCUS WITH A CURRENT AND FAILURE ODOMETER READING OF 38,000 MILES. THE CONTACT STATED WHILE DRIVING AT ABOUT 35 MPH UNDER DRY CONDITIONS THE INSTRUMENT PANEL FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, THEY REPAIRED THE PROBLEM. BUT, WHEN SHE CONTACTED THE MANUFACTURER, THEY STATED THAT THEY WOULD NOT ASSIST HER WITH THIS PROBLEM. WHEN THE CONTACT HAD THE VEHICLE AT DEALER FOR SERVICE THE MECHANIC FOUND THAT THE THIRD BRAKE LIGHT ASSEMBLE MELTED, CAUSING THE BRAKE LIGHT TO FAIL. *AK
Mar 30, 2007
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE STARTER FAILED. THERE WERE NO WARNING SIGNALS FOR THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE FLYWHEEL AND THE STARTER HAD TO BE REPLACED. AFTER THE FIRST INCIDENT, THE CONTACT TOOK THE VEHICLE TO THE DEALER THIRTY TIMES FOR THE FOLLOWING FAILURES: BRAKES ROTORS WERE REPLACED FOUR TIMES; BATTERY AND ALTERNATOR HAD TO BE REPLACED; THE TRANSMISSION HAD TO BE REPLACED AFTER THE SECOND ATTEMPT TO REPAIR IT. THE ELECTRICAL WIRING UNDER THE DASHBOARD HAD TO BE REWIRED. THE AIR CONDITIONING WAS REPAIRED THREE TIMES WITH THE REPLACEMENT OF DEFECTIVE VALVES; THE REAR DOOR LATCHES WERE REPAIRED ACCORDING TO RECALL # 05V300000. THE DEALERSHIP HAD NOT CORRECTED THE NOISES FROM THE STEERING COLUMN. THE MANUFACTURER WAS CONTACTED AND REFUSED TO COOPERATED IN FINDING A SUITABLE RESOLUTION. THE LAST PROBLEM FOUND BY THE DEALERSHIP WAS THE REQUIRED REPLACEMENT OF THE ENGINE HEADS. THE ENGINE HEADS WERE ATTACHED TO THE VEHICLE FRAME.
Sep 20, 2006
SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
SEVERAL PARTS FAILURES, INCLUDING ALTERNATOR, BRAKES, MUFFLER,TRANSMISSION, AND IGNITION LOCK CYLINDER
Jul 21, 2006
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY,SEAT BELTS,LATCHES/LOCKS/LINKAGES
1 complaint
OWNER OF A FORD FOCUS/2003. IGNITION SWITCH LOCKED UP AND HAD TO GET MY CAR TOWED ($45.00) AS WELL AS PAY FOR REPAIRS ($183.00). CALLED FORD HEADQUARTERS AND TALKED WITH A REPRESENTATIVE ABOUT BEING REIMBURSED. I ALSO MENTIONED THE PROBLEM I WAS HAVING WITH MY GAUGES. UPON STARTING CAR, GAUGES ARE ALL OUT OF WACK, SWINGING BACK AND FORTH AND LANDING ON ZERO. AFTER BEING ON THE ROAD FOR ABOUT 15 OR 20 MINUTES THEY WILL POSITIONED AT THE RIGHT PLACE. THE REPRESENTATIVE SEEM TO ONLY CARE TO HEAR ABOUT ONE OF THE PROBLEM (IGNITION SWITCH) AND NOT THE OTHER ONE. I WAS PUT ON HOLD FOR A WHILE AND WHEN REP RETURN SHE TOLD ME TO CALL COMPANY THAT WAS REPAIRING MY FOCUS AND THEY WILL HELP ME IN THIS MATTER. I CALLED THE COMPANY AND THE GUY THAT EAGERLY TOOK MY MONEY STATED THAT HE WILL DO A CLAIM FOR ME AND HE STATED THAT I WILL GET SOME OF MY MONEY BUT NOT ALL OF IT BACK. IN CHECKING THE RECALLS I SEE IGNITION SWITCH LOCKUP IS ONE OF THEM. I ONLY HAVE HAD MY CAR FOR A LITTLE OVER A YEAR. MY WINDSHIELD IS CRACKED AND INSURANCE SAYS I MUST PAY $250 BEFORE THEY FIX IT, WHEN TURNING ON AIR CONDITIONER, DRIVING SEEM DIFFICULT (HARD TO PULL), LIFTGATE WATER LEAKS, AND UPON PURCHASING MY CAR, BRAKES WERE SQUEAKING; I MENTIONED THIS TO THE DEALER AND HE TOLD ME NOT TO WORRY ABOUT IT THAT THE BRAKES WERE NEW AND HAD TO BE BROKEN IN. WELL THEY ARE STILL SQUEAKING AFTER A YEAR IN A HALF. I NEED ALL OF THESE THINGS FIXED ON MY CAR, RIGHT NOW I AM A MONTH BEHIND IN CAR PAYMENTS (GOOD RECORD ON MAKING MY PAYMENTS), HAD TO USE THE MONEY TO GET THE IGNITION SWITCH REPAIRED. *JB
Jul 13, 2006
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE,INTERIOR LIGHTING
1 complaint
DT*: THE CONTACT STATED WHILE STOPPED AT A RED LIGHT BOTH FRONTAL AIRBAGS DEPLOYED WITHOUT WARNING CAUSING THE VEHICLE TO REAR END THE VEHICLE IN FRONT. A POLICE REPORT WAS FILED AT THE SCENE AND SEAT BELTS WERE IN USE; NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. THE DEALERSHIP WAS ALERTED. ON A SEPARATE OCCASION, THE HATCH BACK FAILED TO CLOSE, VEHICLE FAILED TO START, THE INTERIOR LIGHTING FAILED AND THE MOTOR MADE A KNOCKING SOUND. THIS OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS ALERTED.
Jun 01, 2006
STEERING,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
I AM THE OWNER OF A 2003 FORD FOCUS AND I HAVE SEVERAL ISSUES. IN THE LAST YEAR I HAVE EXPERIENCED PROBLEMS WITH THE IGNITION LOCKING AND AS WELL AS THE STEERING WHEEL, I CONTACTED THE DEALER CAREY PAUL FORD IN DECATUR, GA AND WAS TOLD THAT I HAD TO PAY FOR REPAIRS, WHICH I DID, AFTER BEING STRANDED WITH MY SON. THIS COST ME 260.00, I AM A SINGLE MOTHER AND CANNOT AFFORD TO SPEND MONEY ON PROBLEMS THAT THE MANUFACTURER CLEARLY WAS AWARE OF. THE TRUNK ON THE VEHICLE JUST RANDOMLY OPENS AT ANY GIVEN MOMENT, YOU'RE RIDING ALONG THE ROAD AND THE TRUNKS JUST OPENS FOR NO REASON. THIS I FIND JUST ANNOYING BUT WOULD ALSO LIKE TO HAVE CORRECTED. MY LATEST ISSUE IS THAT ON YESTERDAY 04/16/06, WHILE DRIVING ALONG THE STEERING WHEEL JUST BECAME LOOSE AND I COULD BARELY CONTROL THE CAR, I MADE IT TO A FIRESTONE DEALER THAT RECOMMENDED THAT I TAKE THE VEHICLE TO THE DEALER, WHICH I WILL DO FIRST THING IN THE MORNING. I CAN'T STOP THINKING THAT I OR SOMEONE ELSE ON THE ROAD COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. I CAN'T UNDERSTAND HOW A MANUFACTURER CAN CONTINUE TO MARKET A PRODUCT AS SAFE WHEN CLEARLY THERE ARE ISSUES WITH IT. I HAVE FOUND NUMEROUS WEB SITES AND PERSONALLY SPOKEN WITH FOCUS OWNERS WITH THE SAME PROBLEMS, WHAT WILL IT TAKE TO GET FORD TO TAKE RESPONSIBILITY FOR IT'S PRODUCT. ANY FEEDBACK WOULD BE GREATLY APPRECIATED. *NM
Apr 16, 2006
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,SEAT BELTS,WHEELS
1 complaint
PISTON IN TRANSMISSION DETERIORATED CAUSING SHIFT SOLENOID AND VALUE BODY TO GO BAD AT 71,000 MILES, FRONT DRIVERS SEAT BELT WILL NOT UNBUCKLE, REAR SEAT BELTS WILL PERIODICALLY NOT BUCKLE, NOW BLOWING MASSIVE AMOUNTS OF SMOKE, RIMS ARE SEIZED WHEN TRYING TO CHANGE TIRES, NO MATTER IF IT WAS JUST TAKEN OFF 5 MINUTES PREVIOUSLY TO TAKEOFF; IGNITION SEIZED AND ENDING UP HAVING TO REBUILD STEERING COLUMN. *JB
Mar 22, 2006
SERVICE BRAKES, HYDRAULIC,PARKING BRAKE,POWER TRAIN
1 complaint
MY CALIPERS HAVE FAILED TWICE ON MY 2003 FORD FOCUS SEDAN. I BOUGHT IT NEW IN 2004 AS A END OF MODEL YEAR AND HAVE LOTS OF BRAKE AND ACCELERATION ISSUES. MY BRAKE LIGHT COMES ON ALL THE TIME WHEN I AM DRIVING. THE CAR WON'T ACCELERATE AND MAKES A LOUD REVVING NOISE. I HAVE ABOUT 27K MILES ON IT AND THE CALIPERS FAILED AT 10K AND THE SECOND TIME AT 22K. IT WAS COVERED UNDER WARRANTY BUT THE FORD MECHANICS SAID THEY DIDN'T KNOW WHY IT HAS HAPPENED. SO THE REASON IT FAILS HAS NEVER BEEN REPAIRED BUT THEY REPLACE THE CALIPERS. HOW THEY HAVE FAILED TO REPAIR THE BRAKE LIGHTS FROM COMING ON WAS TO REPLACE THE PARKING BRAKE (BUT DIDN'T FIX THE PROBLEMS). THE BRAKES MAKE A SQUEALING METALLIC NOISE AND I WAS TOLD THAT WAS 'NORMAL' BY THE MECHANICS. AFTER BRINGING IT TO THE DEALERSHIP OVER 10 TIMES I WAS TOLD BY THE MECHANIC TO BRING MY PROBLEM TO FORD CO. WHEN I SAID THE CAR IS NOT SAFE AND THAT I WANT IT REPAIRED OR FOR THEM TO BUY IT BACK THEY SAID I WAS 'DOING' SOMETHING TO MAKE THE CALIPERS FAIL. I WAS ALSO TOLD THAT THEY WOULD NOT COVER IT UNDER THE WARRANTY! *JB
Mar 18, 2006
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
I OWN A 2003 FORD FOCUS ZX3 (STD) WITH 49000 MILES. THE WEEK OF ~2/1/06 TO 2/8/06 I BEGAN NOTICING THAT THE KEY IN THE IGNITION WAS GETTING STUCK AND WOULD REQUIRE SOME JIGGLING BEFORE THE KEY WOULD TURN IN THE IGNITION. THIS HAPPENED ABOUT 5-10 TEN TIMES THROUGHOUT THE WEEK. ON 2/8/06 I WENT OUT TO MY PARKED CAR AND THE KEY WOULD NOT TURN. I TRIED PUTTING THE CAR IN/OUT OF GEAR, TURNING THE STEERING WHEEL SHARPLY, REINSERTING THE KEY, ETC... THE CAR WAS TOWED TO AN AUTO REPAIR SHOP. THE REPAIR WORK INCLUDED DRILLING OUT THE BROKEN IGNITION CYLINDER AND REPLACING THE IGNITION CYLINDER WITH A NEW ONE. THE COST TO ME WAS $370. THE TOW TRUCK OPERATOR AND MECHANIC INDICATED TO ME THAT THIS IS A COMMON PROBLEM WITH THE FORD FOCUS AND THAT THEY HAVE BOTH TOWED AND REPAIRED QUITE A FEW OF FOCUSES FOR THIS PROBLEM. *JB
Mar 05, 2006
ELECTRICAL SYSTEM,VISIBILITY
1 complaint
DT*: THE CONTACT STATED THE IGNITION LOCKED UP AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE IGNITION TUMBLER WAS REPLACED. THE IGNITION LOCKED UP AGAIN, AND THE DEALERSHIP DETERMINED THE KEY NEEDED TO BE REPLACED BECAUSE THEY WOULD NOT WORK WITH THE NEW IGNITION TUMBLER. ALSO, THE WINDSHIELD HAS BEEN REPLACED THREE TIMES. THE WINDSHIELD CRACKED WHEN HIT BY AN OBJECT ON THE HIGHWAY AND OVERNIGHT, WITH THE SOURCE UNKNOWN.
Feb 16, 2006
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
ONE DAY MAY CAR JUST DIDN'T START, THE IGNITION CYLINDER HAS BEEN REPLACED- THE CAR HAS UNDER 49000- AND IT HAS ALREADY HAD SEVERAL PROBLEMS! THE MASTER CYLINDER( FOR THE BRAKES) , THE IGNITION CYLINDER, AND SEVERAL PIECES HAVE ALREADY HAD TO BE REPLACED ON MY 2003 FORD FOCUS!!! PLEASE RECALL THIS CAR! THE PARTS PUT IN THE FORD FOCUS 2003 DURING THE MANUFACTURING ARE OBVIOUSLY DEFECTIVE!!!! AT THE CONSUMERS EXPENSE THEY MUST REPLACE THESE PARTS AND DEAL WITH ALL THE CONSEQUENCES. THE FORD COMPANY SHOULD TAKE RESPONSIBILITY FOR THEIR MISTAKES! DETAILS ON PROBLEMS: 1- MY CAR SHUTTERED STARTED SMOKING FROM THE HOOD A BIT- AND SMELLED AS IF SOMETHING HAD BURNED UNDERNEATH THE HOOD. ( THE IGNITION LIGHT CAME ON ) AT ALMOST 30000 MILES. TOOK IT INTO THE DEAL- THEY REPLACED A COIL- NAME UNKNOWN. 2- THIS TOOK SEVERAL TRIPS INTO THE FORD SERVICE DEPT- BECAUSE IT KEPT HAPPENING- BEFORE THEY WOULD ACTUALLY REPLACE THE COIL!!! 3- THE MASTER CYLINDER ( BRAKE SYSTEM) MALFUNCTIONED WITHIN 30000 MILES AS WELL!!! AND HAD TO BE REPLACED. 4- THE IGNITION CYLINDER- WITH 49000 MILES ON THE CAR- NOW HAS BEEN REPLACED- NO THANKS TO FORD!!! 5- THE TRUNK HAS NEVER CLOSED PROPERLY. I SLAM IT ONCE TO CLOSE, THEN I PULL UP ON IT TO CHECK IT'S ACTUALLY LOCKED, IT HASN'T- MAYBE ON THE THIRD TIME AFTER SLAMMING IT SHUT- IT WILL ACTUALLY CATCH AND CLOSE. THESE PARTS ARE ALL DEFECTIVE, AND IT'S UNJUST TO THE CONSUMERS!!!!! *NM
Jan 19, 2006
STEERING,POWER TRAIN,SEAT BELTS,TIRES
1 complaint
MY BOYFRIEND AND SON TOOK MY CAR TO HAVE IT WASHED. WHEN THEY TURNED THE CORNER THE STEERING WHEEL JUST SPUN. CAUSING THEM TO ALMOST CRASH. I HAVE HAD SEVERAL OTHER THINGS HAPPEN WITH THE CAR SINCE I BOUGHT IT IN MAY 2004 USED. I HAVE REPLACED THE BACK TIRES 4 TIMES IN A YEAR. THEY ALL HAVE CUPPED. EVERY TIRE PLACE WE HAVE WENT HAS SAID THE REAR OF THE CAR HAS A DEFECT IN IT. ALSO, MY SEAT BELTS USED BY MY CHILDREN DO NOT ALWAYS WORK PROPERLY. LAST JAN, THE TRANSMISSION WOULDN'T SHIFT OUT OF FIRST. OTTAWA FORD DID FIX THIS ISSUE AS A SPEED CONTROL SENSOR WIRING PROBLEM. WITH THE STEERING ISSUE THE CAR IS UNDRIVABLE AND I AM A SINGLE MOM WITH NO OTHER TRANSPORTATION OR MEANS OF INCOME TO FIX. I NEED SOME HELP WITH THIS. *JB
Jan 10, 2006
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,WHEELS
1 complaint
I ONLY OWNED THE CAR FOR ABOUT 2 MONTHS BEFORE THE PROBLEMS STARTED I WAS TOLD THAT THERE WAS NOTHING WRONG. THE TRANSMISSION WOULDN'T CHANGE GEAR, THEY SAY THIS IS NORMAL. ALSO, THE WINDSHIELD WAS NEVER SEALED IN THEY TOLD ME THAT IT COULD BE FIXED. THE FRONT WHEELS CLICK WHEN DRIVEN. THE BRAKES WENT OUT QUICK. THE BACK HUBS ARE SEALED FROM RUST. AND NOW I CAN'T EVEN GET MY DISABLED CHILD TO THE DOCTORS BECAUSE THE IGNITION HAS GONE COMPLETELY OUT. THE LOCKSMITH SAID I WAS LUCKY I WAS PARKED. *JB
Nov 21, 2005
PARKING BRAKE
1 complaint
SO FAR I HAVEN'T HAD ANY COLLISIONS, BUT THERE IS A PROBLEM WITH MY EMERGENCY BRAKES. MY EMERGENCY BRAKES ARE STICKING WHICH IS CAUSING THEM TO RUB AND GRIND WHEN BRAKING. WHEN I ACCELERATE MY ESCAPE JERKS FORWARD. I HAVE CONTACTED THE FORD DEALERSHIP WHERE I GET MY VEHICLE WORKED ON TONIGHT. *NM
Oct 18, 2005
SUSPENSION,STRUCTURE,TIRES
1 complaint
DT: THE CONTACT STATES SHE OWNS A 2003 FORD FOCUS. THE REAR TIRES KEPT GOING BALD ON THE OUTSIDE OF THE TIRE ONLY. THE VEHICLE IS A FRONT WHEEL DRIVE. THIS HAPPENED FOUR TIMES. VEHICLE HAS 61,000 MILES ON IT. THE DEALER HAD TO REPLACE THE BACK FRAME TWO KITS, ONE ON EACH SIDE DUE TO AN ENGINEERING NOTICE PUT OUT ON THE TIRES. THIS DID NOT FIX THE PROBLEM. THE CONTACT HAD TO HAVE THE SPRINGS, STRUTS, AND SHOCKS REPLACED RECENTLY WITH APPROXIMATELY 55,000 MILES ON THE CAR, AND THE PROBLEM RECURRED. CAR BOUNCED, AND WHEN SHE HIT A BUMP THE CAR PICKED UP, AND THE REAR END MOVED TO THE RIGHT OR TO THE LEFT. SHE HAD TO HAVE THE CAR REALIGNED AT LEAST SIX OR SEVEN TIMES. SOMETIMES THE CONTACT WOULD HAVE TO GO BACK THE VERY NEXT DAY TO HAVE IT ALIGNED AGAIN, AND THE DEALER WOULD NOT CHARGE THEM FOR THE SERVICE.. THE FRONT BRAKE PAD AND THE FRONT ROTORS ON THE DRIVER'S SIDE HAD TO BE REPLACED AT 30,000 MILES. SHE TALKED TO THE MANUFACTURER ,AND THEY TOLD HER SHE WOULD HAVE TO CONTINUE TO SHELL OUT MONEY BECAUSE THERE WERE NO RECALLS ON THE VEHICLE REGARDING THE TIRES, AND THE CAR WAS OUT OF WARRANTY. THE WARRANTY DOID NOT COVER THE TIRES BECAUSE IT WAS BLAMED ON UNEVEN WEAR OR/AND THE ALIGNMENT. *AK
Oct 11, 2005
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
DT: THE CONSUMER HAD PROBLEMS WITH THE VEHICLE SINCE PURCHASE. THE VEHICLE CAUGHT ON FIRE ON SEPTEMBER 16, 2005. THE MOTOR WAS OFF, AND IT BURST INTO FLAMES. THE FIRE DEPARTMENT CAME AND THEY SAID IT LOOK LIKE IT STARTED FROM THE WIRING HARNESS. THE VEHICLE STALLED BEFORE IT CAUGHT ON FIRE. WAS HAVING THE SAME PROBLEM TWO WEEKS BEFORE, AND TOOK IT TO DEALER. THEY REPLACED SOME IGNITION ITEMS. ALSO, WAS HAVING LATCHES, BRAKES, AND ENGINE PROBLEMS. *AK
Sep 20, 2005
SUSPENSION,SERVICE BRAKES, HYDRAULIC,VISIBILITY,STRUCTURE
1 complaint
DT: 2003 FORD FOCUS. WHEN THE VEHICLE WAS FIRST PURCHASED FRONT WINDOW CAME OUT. THE DEALERSHIP FIXED IT. THEN, THE TRUNK STARTED POPPING OPEN, THE VEHICLE WAS FIXED AT THE DEALERSHIP WHERE SHE PURCHASED IT. THE VEHICLE WAS TAKEN TO ANOTHER DEALERSHIP, BECAUSE SHE MOVED. THEY STATED THE VEHICLE NEEDSEDNEW BRAKE PADS. TE CONSUMER TOLD THE DEALERSHIP THE VEHICLE MADE A NOISE ON THE PASSENGER SIDE BY THE FRONT TIRE. THE DEALERSHIP DID NOTHING ABOUT IT. THE VEHICLE WAS THEN TAKEN TO A TIRE COMPANY, THEY FOUND THE FRONT ROTORS WORE OUT, AND THIS WAS A MANUFACTURERING PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AND THEY STATED THE VEHICLE NEEDED NEW ROTORS AND BRAKE PADS. ALSO A PIECE WAS COMING OFF THE VEHICLE BETWEEN THE TWO DOORS ON THE DRIVER SIDE BETWEEN THE WINDOWS. THIS VEHICLE JUST WENT OVER 15,000 MILES WHEN SHE WAS LEAVING THE DEALERSHIP. IN ADDITION, THERE IWAS SOMETHING WRONG WITH THE STEERING WHEEL, IT WAS TOO HARD TO PULL BACK, AND IT SWERVED IN THE OTHER LANE. THE TRUNK WAS STILL COMING OPEN.*AK
Aug 04, 2005
SERVICE BRAKES, AIR
1 complaint
I DRIVE TO WORK AT THE SPEED LIMIT AND I USE THE BRAKES VERY SOFTLY. I WAS PARKING AT WORK AND MY BRAKES STARTED TO REALLY GRIND. TOOK THE CAR INTO THE DEEALERSHIP AND SURE ENOUGH THE CAR WHICH HAD 18,000 MILES ON IT, HAD TO GET NEW BRAKE PADS.
Jul 20, 2005
POWER TRAIN,VISIBILITY,SEATS
1 complaint
I HAVE AN EDDIE BAUER EDITION EXPEDITION (2003) . THIS UNIT CAME WITH OUTSIDE REAR VIEW MIRRORS THAT TILT DOWN AND INWARD WHEN YOU PUT THE CAR IN REVERSE TO ASSIST YOU IN BACKING UP. THE ISSUE I HAVE HAD SINCE IT WAS PURCHASED NEW IS THAT THE MIRRORS DO NOT RETURN TO THIER ORIGINAL POSITION CONSISTENTLY ONCE YOU PUT THE VENICLE BACK INTO A FORWARD GEAR. THIS ISSUE BECOMES A SAFETY ISSUE ONCE OUT ON THE ROADWAYS AS WHEN I GO TO PASS I CAN'T SEE IF THERE ARE ANY VECHICLES IN THE LANE I NEED TO GET INTO. HAROLD ZEIGLER AUTO GROUP SOLD ME THE CAR IN KALAMAZOO, MICHIGAN. THEY HAVE TOLD ME THERE IS NO PROBLEM WITH THE MIRRORS AND HAVE DONE SO MORE THAN ONCE. CAN YOU HELP GET THIS RESOLVED. THE DRIVERS SEAT ALSO DOESN'T RETURN TO ITS PROGRAMED POSITION AND THIS IS AN IMTERMITTEN PROBLEM WHICH ZEIGLER HAD FIXED ONCE AND ITS STARTING TO ACT UP AGAIN! ALSO I'VE HAD REAR END WORK DONE MORE THAN TWICE AND ITS STARTING TO HOWL ONCE AGAIN. THEY ACTUALLY REPLACED IT ONCE COMPLETELY AND REPAIRED IT TWICE, IS THIER AN ISSUE WITH THE REAR ENDS ON THIS MODEL YEAR? THANKING YOU IN ADVANCE FOR YOUR TIME AND CONSIDERATION ON THESE MATTERS. RESPECTFULLY GARY A. ANSPAUGH
Jul 14, 2005
FUEL SYSTEM, OTHER,POWER TRAIN
1 complaint
I PURCHASED THE 2003 EXPLORER IN NOV 2003. ON 6/16/04, 8/17/04,AND FINALLY ON 8/20/04, I COMPLAINED REGARDING THE FUEL GUAGE NOT REGISTERING A FULL TANK. FORD FINALLY REPLACED FUEL TANK. ON DEC 10, 2004, I BROUGHT THE CAR IN BECAUSE WHEN GOING FROM PARK TO REVERSE, A WHINING AND CLUNKING NOICE COULD BE HEARD. ALSO, BECAUSE SOMETIMES THE CAR DOESN'T START. AT FIRST FORD CLAIMED NOTHING WAS WRONG REGARDING THE CLUNKING. I THEN REMINDED THEM ABOUT THE RECALLS BEING DISCUSSED IN THE NEWS REGARDING THE 2004 MODELS. THEN THEY REPLACED SOMETHING CALLED A SOLEONID. THE START PROBLEM STILL EXISTS AND SO DOES THE CLUNKING NOISE. THIS WAS COVERED UNDER THE WARRANTY. YESTERDAY, IT ACCELLERATED WHILE MY FOOT WAS ON THE BREAK, FORM REVERSE TO DRIVE. LUCKILY, THERE WAS NOTHING IN FRONT OF ME. MY HUSBAND, WHILE DRIVING THE CAR, HAS EXPERIENCED THIS SEVERAL TIMES AS HE IS CHANGING FROM REVERSE TO DRIVE. THE NEWS JUST DESCRIBED ANOTHER FORD PROBLEM REGARDING ACCELLERATION. I THINK THIS IS WHAT IS AFFECTING MY CAR.
Jul 13, 2005
POWER TRAIN,VISIBILITY,STRUCTURE
1 complaint
DT: CONSUMER COMPLAINED ABOUT TRANSMISSION PROBLEMS. THE REAR DOOR ON THE WAGON DID NOT CLOSE PROPERLY AND THE WINDSHIELD WIPERS DID NOT GO ALL THE WAY DOWN WHEN TURNING THEM OFF. DEALER WAS WORKING ON THE TRANSMISSION. ALSO, DEALER WILL TAKE CARE OF THE DOOR AND THE WINDSHIELD WIPERS WHILE VEHICLE WAS IN THE SHOP FOR TRANSMISSION. *AK
Jul 06, 2005
STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
DT: THERE IS A CROSS MEMBER PIECE OF METAL BEHIND THE DASH OF THE CAR, THE CROSS MEMBER BAR BEHIND THE DASH HAS OBVIOUS RUST SPOTS. *AK THE BRACE BEHIND THE DASH WHICH EXTENDS FROM THE STEERING COLUMN TO THE RIGHT END OF THE DASHBOARD HAS OBVIOUS OXIDATION SPOTS AND RUST. THERE IS NO INDICATION OF THE CAUSE. NO WATER SPOTS INSIDE THE VEHICLE. THESE RUST SPOTS CAN BE SEEN BEHIND THE GLOVE COMPARTMENT AS WELL. VEHICLE HAS VERY LOW MILEAGE. VEHICLE ALSO HAS A STUCK ACCELERATOR CAUSED BY FAILURE TO THE THROTTLE BODY PLATE. *TT *NM
Jun 02, 2005
SUSPENSION,ELECTRICAL SYSTEM,AIR BAGS,TIRES,WHEELS
1 complaint
PASSENGER-FRONT TIRE RECEIVED AN IMPACT IN AN ACCIDENT. THIS HIT WAS A "SIDE-CRASH" WHERE ONLY THE TIRE AND A SMALL AREA OF THE OUTSIDE FRAMING ABOVE THE WHEEL WERE DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE TRUCK SPARKED AND IGNITED ON IMPACT. THE TRUCK WAS IN FULL FLAMES IN THE TIRE AND ENGINE AREA WITHIN 9-11 MINUTES. THE FIRE BURNED OUT THE CENTER PORTION OF THE WINDSHIELD, THE ENTIRE ENGINE AREA, THE DASHBOARD/GLOVE COMPARTMENT, AND THE TIRE AREA WITHIN THAT TIME FRAME. I WAS MOVING AT APPROXIMATELY 10 MPH WHEN THE OTHER DRIVER COLIDED WITH MY TRUCK AT APPROXIMATELY 40-45 MPH; THE WEATHER WAS CLOUDY/RAINY BUT IT HAD NOT RAINED YET DURING MY MORNING TRAVEL. THE AIR
May 07, 2005
SUSPENSION,AIR BAGS
1 complaint
THE VEHICLE HIT A POT HOLE WITH THE PASSENGER SIDE TIRE , CAUSING THE AIR BAGS TO DEPLOY ON ITS OWN. THE OWNER INFORMED THE MANUFACTURER THAT THE VEHICLE WAS INVOLVED IN A SIDE IMPACT ACCIDENT A YEAR PRIOR TO THIS INCIDENT, AND THE AIR BAGS DID NOT DEPLOY. *AK ANOTHER ISSUE WAS THAT THE LEFT REAR ROTOR HAD BROKEN WHILE THE VEHICLE WAS IN MOTION AND THE REAR SENSOR ASSEMBLY/ABS WAS REPLACED. THE ROOT OF THIS PROBLEM STEMMED FROM THE LEFT REAR WHEEL BEARING WHICH HAD FALLEN APART AND DAMAGED THE ROTOR AND THE WHEEL SENSOR. THE LEFT REAR KNUCKLE WAS REPLACED ALONG WITH THE LEFT REAR ROTOR. *SC *JB
Apr 06, 2005
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
1 complaint
REQUEST REIMBURSEMENT FOR BRAKES AND FUEL FILTER REPLACEMENT ON 2003 FORD FOCUS. *BF THE CONSUMER TRADED THE VEHICLE. *JB
Mar 09, 2005
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
WHILE DRIVING VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. DRIVER APPLIED THE BRAKES, AND THE PEDAL WENT TO THE FLOOR. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK THE DEALER TOLD THE CONSUMER THAT THE BRAKES ARE NOT THE PROBLEM. *TC
Mar 08, 2005
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
HATCH RELEASE HAD TO BE REPLACED DUE TO AN ELECTRICAL SHORT. . CONSUMER WAS TOLD THAT IF IT WAS NOT REPLACED, SINCE CONNECTED TO THE ELECTRICAL SYSTEM, VEHICLE COULD CATCH ON FIRE.*AK...ALSO, REPLACED TRUNK RELEASE SWITCH. *AK
Mar 02, 2005
FUEL SYSTEM, GASOLINE,EQUIPMENT
1 complaint
THERE WAS NO FAILURE OR INJURIES. JUST A PROBLEM WITH GAS MILEAGE. THIS VEHICLE GETS THE WORSE GAS MILEAGE OF ANY AUTO I EVER OWNED EXCEPT MY 1969 PLYMOUTH GTX 440. I KEEP COMPLAINING BUT THE PROBLEM IS SAID TO BE WITH THE ENGINE TYPE. Z-TEC AND THAT IS WHY ON THE 2005 THEY FINALLY CHANGED THE ENGINE. I GET APPROX 15-17 MPG IN THE CITY NO AIR ON AND HIGHWAY IS APPROX 22-25. I HAVE YET TO GET CLOSE TO 300 MILES ON A TANK FULL OF FUEL. TERRIBLE TERRIBLE .I HAVE PAPER FROM WINDOW AND IT STATES FUEL MILEAGE SHOULD BE APPROX 25 CITY 30 HIGHWAY. THIS VEHICLE NOT CLOSE. RUNS WELL THOUGH. I WOULD CALL THIS A FAILURE OF GAS MILEAGE FACTORY ESTIMATE NUMBER OF TIMES IN BOX BELOW IS CONSERVATIVE. I FIGURED CLOSER TO 275-300 *JB
Feb 07, 2005
POWER TRAIN,LATCHES/LOCKS/LINKAGES,TIRES,EQUIPMENT
1 complaint
BUY THE CAR IN LIVINGSTON MONTANA 09-28-2002 THE VIN [XXX] THE CAR HAD ONLY LIKE 20 MILES WE DROVE IT OFF THE LOT. WE WENT ON VACATION THAT SUMMER WE HAD A BLOW OUT ON THE REAR DRIVER SIDE. WE CALLED THE FORD COMPANY IN LIVINGSTON ,MONTANA WE WERE IN ID SO THEY SAID THAT THEY COULD NOT DO ANY THING FOR US. WE HAD TO DRIVE TO THE NEXT TOWN ABOUT 14 MILES BACK . WE GOT BACK WE TOOK IT TO FORD COMPANY. THE CAR WAS PULLING TO THE LEFT AND SHAKING REALLY BAD AND THE TRUNK WILL NOT LOCK (IT WILL NOT LOCK IF WE PUSH THE BUTTON ) WE DO NOT USE THE TRUNK STILL ,THE CLUTCH POPS OUT THEM TOLD US TO DOUBLE CLUTCH AND IT ( STILL POPS OUT WENT YOU BACK UP SOMETIMES). WE TOOK THE CAR BACK TO THEY ,THEM ON 09-24-2003 THEY HAD THE CAR FOR TWO WEEKS ALMOST I HAVE A LISTED OF THING WANT WAS WRONG AN STILL WRONG WITH THE CAR ,WE TOLD THEM WE WANT AN NEW CAR BUT THEY STILL WOULD NOT GIVE US ONE OR WOULD NOT WORK WITH US , THEM SAID I'M SORRY BUT WE COULD NOT DO THAT. I KNOW YOU FOLKS HAD A LOT OF TROUBLE WITH THE CAR BUT I CAN NOT DO ANYTHING. I WAS MAD AN STILL WE BOUGHT ABOUT FOUR SETS OF TIRES FOR THAT CAR . THE CAR WAS ONLY HAS 48003 MILES, WE HAD MANY OUTS ,WE HAD A BACK BLOW AGAIN IN NOV- 2004 . MY WIFE WILL NOT DRIVE IT MUCH BECAUSE SHE IS SCARED OF IT. IT PULLS YOU ALL OVER THE ROAD IN THE BAD WEATHER WE LIVED IN WHITEHALL , MONTANA VERY SMALL TOWN IF WE WANT TO GO SHOPPING YOU HAVE TO DRIVE 20 MINS PLUS AWAY, SHE WAITS ON THE WEEKENDS TO TAKE MY CAR. SHE ONLY DRIVES THE CAR TO TAKE OUR CHILD TO SCHOOL WHICH IS A MILE THERE AND BACK. PLEASE HELP US A GET DIFFERENT CAR. THAT MY WIFE WILL NOT BE SCARED OF. *NM UPDATED 07/24/2012 *JS
Jan 21, 2005
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
1 complaint
THE CONSUMER HEARD A GRINDING NOISE COMING FROM THE REAR BRAKE DRUMS. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE REAR DRUM BRAKE PADS WERE DEFECTIVE, PARTS AND COMPOUND WERE MISSING, TRIM UNDER THE STEERING COLUMN WAS MISSING, THE TRANSMISSION WAS SLIPPING IN FIRST, SECOND AND THIRD GEAR, AND THE IGNITION WAS DAMAGED. *SC *JB
Dec 17, 2004
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT,BACK OVER PREVENTION
1 complaint
THREE TRANSMISSION FAILURES AND REPLACEMENTS. THE ENGINE, STARTER/IGNITION AND 1 GEAR SHIFT ALL REPLACEMENTS AND OTHER VARIOUS PROBLEMS. *BF FOUR CD PLAYER REPLACEMENTS, THE BRAKES FAILED, AND 1 ALARM FAILURE. *SC THE ENGINE WAS ALSO REPLACED. *JB
Dec 13, 2004
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
THE TEMPERATURE HAD BECOME COLDER AND THE ACCELERATOR WOULD NOT DEPRESS WITHOUT FORCE. THE PROBLEM WOULD OCCUR WHENEVER THE VEHICLE SAT OVERNIGHT OR FOR SEVERAL HOURS. THE CONSUMER WOULD DEPRESS THE ACCELERATOR UNTIL IT WOULD MOVE DOWNWARDS. THE VEHICLE WOULD LUNGE FORWARD. IT WOULD TAKE 4-5 DEPRESSIONS UNTIL THE ACCELERATOR WOULD MOVE DOWNWARD. OTHER PROBLEMS WERE THE BRAKES SQUEALING AND THE VEHICLE SUFFERED FROM NOT STARTING AT TIMES, EITHER THE PANEL LIGHTS WOULD ENGAGE OR THE STARTER WOULD GRIND. *AK *SC
Nov 30, 2004
WHEELS,UNKNOWN OR OTHER
1 complaint
THE CONSUMER WAS DRIVING OVER A ROCK THE SIZE OF A TOMATO AND THE WHEEL RIM HAS A TEAR STRAIGHT DOWN THE MIDDLE OF THE RIM. THE PRESSURE OF THE AIR BLEW THE TIRE TOWARD THE INSIDE OF THE RIM. THE RIM SHATTERED AND THE TIRE WAS LEFT INTACT. THE CONSUMER CONTACTED THE MANUFACTURER, WHO STATED THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS EQUIPPED WITH LOW PROFILE TIRES. *AK *SC
Oct 15, 2004
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR
1 complaint
EVERY SINCE I BOUGHT THE CAR THE BRAKES HAVE SQUEAKED. WHEN I TOOK IT IN FOR THE FIRST SERVICE, I INFORMED THE MECHANIC OF MY CONCERN ABOUT THE SQUEAKING BRAKES AND THE OVERWHELMING AMOUNTOF BRAKE DUST ON MY WHEELS AND RIMS. AFTER THAT CHECK UP I WAS TOLD MY BRAKES WERE FINE AND I PLEADED WITH THE MECHANIC TO BE SURE AND AGAIN AND AGAIN HE TOLD ME EVERYTHING WAS FINE. THIS PAST SATURDAY, AUGUST 28 2004, JUST OVER 16,000 MILES, I TOOK MY CAR IN FOR SERVICE AND AGAIN COMPLAINED OF THE BRAKE DUST AND SQEAKING SOUND AND NOW GRINDING SOUND I HERE. I HAVE BEEN INFORMED THAT I NEED NEW FRONT BRAKES METAL TO METAL PADS AND THE FRONT ROTORS MUST BE REPLACED!!!! THIS IS CRAZINESS AND I AM OUTRAGED!!!*AK
Aug 31, 2004
SUSPENSION,ENGINE AND ENGINE COOLING
1 complaint
WHILE DRIVING AT 60 MPH THE CONSUMER HEARD A LOUD GRINDING SOUND COMING FROM BENEATH THE VEHICLE. THE DEALER EXAMINED THE VEHICLE AND REPLACED THE WHEEL BRACKET AND BEARING ON THE RIGHT FRONT SIDE OF THE VEHICLE. NOW THE PROBLEM IS OCCURRING AGAIN ON THE EXACT SAME SIDE OF THE VEHICLE. ALSO WHEN THE VEHICLE IS AT A STOP SIGN THE ENGINE WILL REV UP SEVERELY, EVEN WHEN THE CONSUMER'S FOOT IS ON THE BRAKES. *NM
Jul 15, 2004
SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL,TIRES
1 complaint
. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. ON OCTOBER 31 OF 2003, I PURCHASED FORD FOCUS SE, BRAND NEW.. FOR FIVE MONTH I OWN THIS VEHICLE, I WAS IN THE SHOP FOR ALL KIND DIFFERENT PROBLEMS 9 TIMES. IT WAS: CONSTANT VERY STRONG VIBRATION WHILE DRIVING AT ANY SPEED, CONSTANT GROUNDING NOISE COMES FROM ENGINE SITE AND TRANSFORMED TO AN ULTRASOUND NOISE AT HIRE SPEED, THE SQUEALING HAS INTENSIFIED AND SOUNDS HORRIBLE! TRANSMISSION LOCKED UP WHILE I DROVE ON THE HIGHWAY AT 70 MPH, HAD TO USE TOW TRACK.( DEALER SAD THEY CANNOT DUPLICATE THE PROBLEM ) ,BUT TRANSMISSION STILL LOCKS AND JERKING CONSTANTLY, SQUEAL NOISE FROM BREAKS, (DEALER REPLACED FRONT PADS AND RESURFACE DRUM, BUT REFUSED TO REPAIR REAR BREAKS AND NOISE AND PULSATION IS STILL THERE., DEALER FOUND DEFECTIVE RIMS, DEFECTIVE TIRES, THROTTLE PROBLEMS, BRAKES PROBLEMS. PROBLEMS WITH MY CAR INTENSIFIED. I GOT MY CRUSE CONTROL ACCELERATED BY IT SELF IN THE MIDDLE OF A HIGHWAY, TRANSMISSION LOCKS UP AND JERKING INTERMITTENTLY, BRAKES SQUEALING AND PULSATE THE FORD DEALER SALES AND SERVICE PEOPLE SAID THAT I SHOULD NOT RETURN FOR SERVICE AND WAIST ANY BODYS TIME, HE SAID THAT WHAT I HEAR AND FILL IN MY FORD FOCUS IS NORMAL . FORD WARRANTY IS NOT WORTH A PAPER IT IS WRITTEN ON. SO, FORD WONT FIX MY CAR AND I CANNOT DO IT OTHER WISE. AS A RESULT OF STRONG VIBRATION AND SQUEALING NOISE I AM LOOSING BALANCE, HAVE SEVERE HEADACHE, ALL BODY EKING, I HAVE PAIN IN BOOTH OF MY ARMS, AND I HAVE DIFFICULTY TO WALK AND MY RIGHT LEG BECOME NUM. I HAVE TO USE WALKING CANE AND KNEE AND ANKLE SUPPORT. I SCARED TO EVEN DRIVE IT ANYMORE. I AM PLEADING TO YOU, TO HELP .ME TO GET A FULL REFUND FROM FORD MOTOR COMPANY FOR ITS DEFECTIVE PRODUCT, PLUS A COMPENSATION FOR ALL EXPENSES INCURRED AS A RESULT OF THIS ORDEAL.
Apr 29, 2004
SUSPENSION,POWER TRAIN
1 complaint
WHILE DRIVING THE VEHICLE SUDDENLY BEGAN TO JERK. AS A RESULTED THE CONSUMER LOST CONTROL OF THE VAN AND HIT A TREE. THE VAN WAS TOTALED. *NM *SC
Apr 01, 2004
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED TWICE, BUT ALWAYS STARTED BACK UP AFTER A FEW MINUTES. ON ONE OCCASION, THE DEALER REPLACED THE STARTER AND ON THE ANOTHER OCCASION, THE TRANSMISSION WAS REPLACED. *AK THE STARTER WAS FOUND FAULTY, THE TRANSMISSION WAS INOPERATIVE AND THERE WAS A VIBRATION WHILE GOING 40 MPH DUE TO SHIFTING, THE CLOCK DISPLAY WAS INOPERATIVE, AND THE ENGNE LIGHT STAYED ON. *SC *JB
Apr 01, 2004
VISIBILITY,UNKNOWN OR OTHER
1 complaint
AFTER LEAVING MY AUTO, I RETURNED TO FIND THE REAR WINDOW SHATTERED, BUT IN TACT/IN PLACE. THERE NO SIGNS OF ANY IMPACT OR ATTEMPTED ENTRY. THE POLICE WERE CALLED AND THEY SAID THEY COULD NOT FIND ANY EVIDENCE OF ANYTHING STRIKING THE WINDOW AND APPEARED IT MIGHT BE A FAULTY WINDOW. UPON BRINGING IT TO THE DEALER'S SEVICE SHOP, THE MANAGER SAID HE WOULD NOTIFY HIS FORD REP OF THIS PROBLEM. HE SAID NORMALLY THEY WOULD NOT DO ANYTHING BUT SINCE THE AUTO WAS SO NEW, HE WOULD TRY TO SEE WHAT HE COULD DO. UPON INVESTIGATING IF THERE WAS A FORD RECALL OR SIMILAR REGARDING THIS PROBLEM, I CAME ACCROSS AT LEAST ONE OTHER OCCASSION WHERE THE WINDOW JUST SHATTERED AND WAS REPLACED BY FORD UNDER WARRANTY. THE INDIVIDUAL SAID FORD CLAIMED IT WAS DUE TO WELDING IRREGULARITIES AND SUCH. WHEN I WAS SPEAKING TO THE SERVICE MANAGER AT FORD, HE CLAIMED THAT THE 2003 FORD FOCUS REAR DEFROSTER WAS CHANGED AND THEY HAD GIVEN IT A HIGHER AMP TO MAKE IT HOTTER. SINCE IT HAS BEEN ABOUT 6 DGREES OUTSIDE, IT COULD HAVE BEEN HOT AND SHATTERED WHEN COOLING QUICKLY - HE DID NOT KNOW AND WAS JUST SEARCHING FOR ANSWERS. REGARDLESS, THE AUTO HAD 440 MILES ON IT AND WAS ONLY ABOUT 10 DAYS OLD WHEN THIS OCCURRED. IT COULD HAVE BEEN SERIOUS IF THIS WINDOWED SHATTERED AND BLEW OUT WHILE DRIVING, POSSIBLY CAUSING HARM TO ANY PASSENGERS IN THE BACK - OR ANYWHERE FOR THAT MATTER. I BELIEVE THIS NEEDS TO BE CHECKED OUT TO PREVENT ANY POSSIBLE HARM TO ANYONE. THE AUTO IS A 2003 FORD FOCUS SE SEDAN. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jan 15, 2004
POWER TRAIN,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES
1 complaint
WHILE DRIVING THE VEHICLE STALLED. THE CONSUMER RESTARTED THE VEHICLE BUT SOON AFTER THE VEHICLE STALLED AGAIN. AFTER DOING THIS FOR THE FOURTH TIME THE VEHICLE WAS TOWED TO THE DEALERSHIP. IT WAS DETERMINED THAT THE PCM FAILED. THE LEFT BRAKE LIGHT BULB BURNED OUT. THE POWER DOOR LOCKS WERE INOPERATIVE. *NLM *CB *NLM
Jul 03, 2003
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
2003 FORD FOCUS SVT. (850 MILES) CAR HAS A HIGH SPEED SURGE AND A BAD MISS OFF THE LINE. NO MATTER HOW MUCH YOU PLAY WITH THE CLUTCH PEDAL AND THE GAS THE CAR ALWAYS FALLS ON ITS FACE THEN PICKS BACK UP.(REALY BAD WHEN ITS COLD) ITS BEEN AT THE DEALERSHIP 3 TIMES. THE 1ST TIME THEY SAID IT WAS A PINCHED FUEL LINE AND THE GAS TANK HAD TO BE DROPED. 2ND TIME WAS THE SAME A PINCHED FUEL LINE. AND NOW THE 3RD TIME THEIR TELLING ME THAT IM NOT THE ONLY ONE WITH THE PROBLEM AND JUST WAIT TILL FORD FIGURES IT OUT. IM PRETTY SURE IT HAD NOTHING TO DO WITH THE FUEL LINE.(WHO KNOW HOW LONG I WILL HAVE TO DEAL WITH FORD ON THIS MATTER). *AK
Jun 26, 2003
Frequently Asked Questions
How many problems does the 2003 FORD Focus have?
The 2003 FORD Focus currently has 1017 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2003 FORD Focus?
The most common problems reported for the 2003 FORD Focus are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2003 FORD Focus problem data come from?
All problem and complaint data for the 2003 FORD Focus comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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