2004 FORD Focus Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
386
Complaints Reported
Complaints by Component
ELECTRICAL SYSTEM
145 complaints
"TAKATA RECALL" TRUNK LID POPS WHEN BRAKES ARE APPLIED. I'M AFRAID THAT IF I HIT A BUMP IN THE ROAD THE LID WILL FLY UP. ALSO IF I POP THE LID WITH KEY FOB BREAK LIGHTS COME ON.
Jul 07, 2019
WHEN PUTTING THE KEY IN THE IGNITION THE KEY WILL NOT TURN AND START THE CAR. IT WILL NOT START AFTER PULLING THE KEY OUT OF THE IGNITION. I AM PREGNANT EXPECTING A BABY. THIS IS A SAFETY HAZARD FOR ME AND MY BABY. IF I GO INTO LABOR AND NEED TO LEAVE TO THE HOSPITAL I CANNOT RISK THE CAR WILL NOT START BECAUSE THE KEY WON'T TURN THE IGNITION ON.
Feb 20, 2019
ALL OF THE BACKLIGHTING ON THE GAUGE CLUSTER AND BUTTONS BESIDE THE RADIO SCREEN IS INTERMITTENT. I DO NOT DRIVE THE VEHICLE AT NIGHT BECAUSE OF THIS ISSUE. DUE TO THE RISK OF NOT BEING ABLE TO SEE WHAT SPEED I AM TRAVELING AT. I HAVE BEEN THE SOLE OWNER OF THIS VEHICLE AND I BOUGHT IT BRAND NEW FROM THE DEALERSHIP BACK IN 2004. NOTHING HAS BEEN MODIFIED ON THIS VEHICLE.
Mar 19, 2018
ALTERNATOR CAUGHT FIRE, FEB 2017. REPLACED AND CHECKED SYSTEM. JULY 30, 17 ALTERNATOR SMOKED AND MELTED INSIDE. , POSITIVE TERMINAL ON BATTERY WAS SO HOT THAT THE CONNECTOR WAS TOO HOT TO TOUCH. REPLACED. ALTERNATOR AND BATTERY. PICKED UP CAR FROM REPAIR SHOP AND WITHIN ONE MILE THE ALTERNATOR MELTED ITS INTERNAL WIRING WIRING AND SMOKED. CAR IS BACK IN SHOP. EACH TIME THIS HAPPENED THE CAR WAS BEING DRIVEN.
Aug 07, 2017
SHORTED BRAKE WIRES IN TRUNK AREA BLOWN FUSE NO START NO BRAKE LIGHTS WOULD NOT SHIFT INTO DRIVE.
Jan 06, 2017
+ 140 more complaints for this component
SERVICE BRAKES, HYDRAULIC
22 complaints
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE BACKING OUT OF THE DRIVEWAY, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS RELATED TO THE BRAKE SHOE MATERIAL SEPARATING FROM THE SHOE, WHICH RESULTED IN THE WHEEL LOCKING. THE VEHICLE WAS REPAIRED. UPDATED 1/26/09 *CN UPDATED 01/26/09. *JB
Dec 16, 2008
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE TIRES WOBBLED AND FLAMES ERUPTED FROM THE REAR TIRES. THE FAILURE OCCURRED WITHOUT WARNING. THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE FAILURE WAS RELATED TO THE TIRE BEARING. THE REAR BRAKE SYSTEM WAS REPLACED. RECENTLY, THE CONTACT EXPERIENCED AN IDENTICAL FAILURE. THE PASSENGER SIDE REAR TIRE DETACHED FROM THE VEHICLE AND SMOKE ERUPTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO REPLACED THE PASSENGER SIDE REAR BRAKE SYSTEM. THE CURRENT MILEAGE WAS UNKNOWN AND THE FAILURE MILEAGE WAS 131,000.
Jul 14, 2008
ONE MONTH AGO I NEEDED TO HAVE BRAKES REPLACED, AND ASSUMED THAT BECAUSE THE LIGHT CAME ON THIS WAS AN INDICATOR. AFTER BRAKES WERE REPLACED, BRAKE FLUID WAS STILL DISAPPEARING. I ALSO FOUND A DRIP ON MY PEDAL FROM SOMEWHERE UNDER THE DASH, AFTER MY FOOT SLIPPED ON THE CLUTCH FROM SLICK BRAKE FLUID, AND NEARLY WRECKED MY CAR ON I-70 WHEN I NEEDED TO SHIFT INTO A LOWER GEAR AFTER MY FOOT SLID RIGHT OFF THE PEDAL. TURNS OUT THE MASTER CYLINDER IS LEAKING. MY CAR IS ONLY 3.5 YEARS OLD, AND ONLY HAS 41,000 MILES ON IT TOTAL. I HAVE TAKEN IT TO MECHANIC, IT IS A FORD MANUFACTURED ONLY PART, AND WITH PARTS AND LABOR IS COSTING ME $450+ TO REPAIR THIS ON A RELATIVELY NEW CAR NOT EVEN PAID FOR YET. STILL NOT A SAFE SITUATION WHEN YOU CAN'T KEEP YOUR FOOT ON THE PEDAL. *TR
Nov 26, 2007
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE BRAKES BEGAN TO SQUEAK. THE MECHANIC DIAGNOSED THE FAILURE AS NEEDING NEW FRONT ROTORS AND MADE THE REPAIR. ONE MONTH LATER, THE BRAKES BEGAN SQUEAKING AGAIN. A PIECE OF THE FRONT ROTOR FELL OFF WHILE THE VEHICLE WAS IN MOTION. A LOCAL MECHANIC REPLACED THE FRONT ROTORS AGAIN. THE POWERTRAIN, PURCHASE DATE, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 23,400 AND FAILURE MILEAGE WAS 22,000.
Jun 06, 2007
ATTEMPTED TO STOP AT A RED LIGHT, BRAKE PEDAL WENT TO THE FLOOR AND THE VEHICLE DID NOT FULLY STOP. MY CAR ENTERED INTERSECTION AND WAS STRUCK BY ANOTHER VEHICLE CAUSING EXTENSIVE DAMAGE TO MY CAR. *NM
Feb 24, 2007
+ 17 more complaints for this component
AIR BAGS
19 complaints
TAKATA AIR BAG RECALL: I LOOKED UP MY VIN NUMBER ON THE GOVT. WEBSITE MANY MONTHS AGO, AND FOUND THIS CAR HAS POTENTIALLY FAULTY TAKATA AIR BAGS. I HAVE NOT BEEN ABLE TO MOVE REPLACEMENT FORWARD ON SEVERAL OCCASIONS, SINCE FORD HAS YET TO ISSUE A RECALL ON THIS MODEL. THE DEALER SAYS THEY NEED A RECALL NOTICE FROM FORD USA AND WHEN I CALL FORD USA THEY DO NOT KNOW HOW TO MOVE FORWARD ON A RECALL FOR THIS AIRBAG. THE DEALER ALSO SAID I COULD NOT BE GUARANTEED A SAFE AIR BAG IF THEY JUST REPLACED THE ONE I HAVE, SINCE THE REPLACEMENT MIGHT ALSO BE FAULTY, UNLESS IT WAS A SPECIAL REDESIGNED ONE AS ISSUED IN A RECALL SETTING. I CALLED DTVSH ON THE RECOMMENDATION OF FORD USA AND THEY RECOMMENDED I FILE A COMPLAINT WITH THE FTC. THE FTC CONTACT GAVE ME A CASE NUMBER: 69255063. I FEEL VERY UNCOMFORTABLE DRIVING AROUND IN A CAR WITH A POTENTIAL BOMB IN THE STEERING WHEEL, OR LOANING IT TO FAMILY MEMBERS. THE DEALER EVEN SAID I COULD JUST QUIT USING MY CAR FOR THE YEARS IT MIGHT TAKE TO WAIT FOR THE RECALL (!!!) I THINK THEY SHOULD GIVE ME A LOANER IF THEY THINK ITS THAT SERIOUS, YET THEY DO NOT HAVE THE POWER TO MOVE FORWARD ON STARTING A RECALL. THEY HAVE THREE MODELS OF CARS FROM THE YEAR MINE WAS BUILT THAT ARE UNDER RECALL. PLEASE INITIATE A RECALL ON THE FORD FOCUS WAGON TO ENSURE IT IS REASONABLY SAFE TO DRIVE. THE TYPES OF ACCIDENTS THAT ARE KILLING PEOPLE FROM THE EXPLODING, SHRAPNEL FILLED AIR BAGS ARE LOW IMPACT AND OTHERWISE WOULD NOT BE FATAL. I DON'T WANT ME OR SOMEONE IN MY FAMILY DYING BECAUSE FORD IS NOT IN RECALL TO FIX THIS PROBLEM. THANK YOU. *TR
Feb 01, 2016
HEAD ON COLLISON WITH ANOTHER CAR. CARS IN FRONT OF ME STOPPED SUDDENLY. I GOING DOWN ONE OF THE BUSIEST ROADS IN TOWN AND I COULDNT STOP IN TIME. FRONT OF MY CAR HAS SIGNIFICANT UNDRIVABLE DAMAGE. THE AIR BAG DID NOT DEPLOY. *TR
Nov 05, 2014
WHILE DRIVING ON A PARKWAY IN THE RIGHT LANE A CAR IN THE LEFT LANE OF THE TWO LANE PARKWAY HIT THE VEHICLE ON THE REAR DRIVER'S SIDE NEAR THE BACK WHEEL. THE CAR THEN WAS DRIVEN INTO A ROCK CUT AND THE ENTIRE FRONT END OF THE VEHICLE WAS CRASHED IN. ALTHOUGH THE FRONT END IMPACT WAS SUBSTANTIAL, THE AIR BAGS DID NOT DEPLOY WHICH RESULTED IN SEVERAL SERIOUS INJURIES TO THE DRIVER. THE POLICE REPORT AND PICTURES OF THE VEHICLE ARE AVAILABLE AS WELL AS CORRESPONDENCE WITH FORD ON THIS ACCIDENT. *JS
Apr 14, 2014
DRIVING ALONG HIT A POTHOLE AND HEARD A LOAD BANG THOUGHT IT WAS JUST THE SUSPENSION BOTTOMING OUT, LOOKED TO MY LEFT AND NOTICED THAT SIDE AIRBAG HAD DEPLOYED, FILLING THE CAR WITH NOXIOUS FUMES AND HITTING MY SHOULDER. *TR
Jan 13, 2014
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED AND CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED FROM THE SCENE AND HAD NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 120,000. UPDATED 2/11/14*CN
Dec 20, 2013
+ 14 more complaints for this component
ENGINE AND ENGINE COOLING
15 complaints
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30-40 MPH THE VEHICLE LOST ALL ELECTRICAL POWER AND STALLED. THE STEERING WHEEL LOCKED WHILE THE VEHICLE WAS IN DRIVE AND MOVING FORWARD. HE ENGAGED THE BRAKES AND THE VEHICLE STOPPED IN THE MEDIAN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH INDICATED AN IMPROPER KEY ISSUE. THE LOCAL MECHANIC COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THEY ARE AFRAID TO DRIVE THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THERE WAS NO RECALL FOR THE FAILURE OR ANY OTHER COURSE OF ACTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 90,000.
Dec 20, 2010
I HAVE A 2004 FORD FOCUS ZX3. I WAS AT A GAS STATION FILLING UP AND WHEN I ATTEMPTED TO START UP MY CAR, THE KEY WOULD NOT TURN. THE IGNITION CYLINDER WAS COMPLETELY LOCKED UP. I WAS STRANDED AT THE GAS STATION FOR 2 HOURS BEFORE AAA CAME AND TOWED MY CAR TO THE DEALERSHIP. I HAVE RESEARCHED THE ISSUE AND FOUND OUT THAT THE IGNITION CYLINDER LOCKING UP AND NOT ALLOWING YOU TO START YOUR CAR IS A VERY COMMON ISSUE WITH THE FORD FOCUS, MOST COMMONLY IN MODELS BETWEEN THE YEARS 2000 AND 2006. I WAS LUCKY TO BE ONLY 5 MILES AWAY FROM THE DEALERSHIP WHERE I HAD TO HAVE IT TOWED. IF I WAS FURTHER AWAY OR OUT OF TOWN, THIS COULD HAVE BEEN A BIG SAFETY HAZARD, AS IT COULD HAVE LEFT ME STRANDED IN A DANGEROUS SITUATION. PLEASE TAKE ACTION BY HELPING THE CONSUMERS OF THE FORD FOCUS RECEIVE A REFUND/RECALL FOR THEIR DEFECTED IGNITION CYLINDER. THANK YOU! *TR
Mar 11, 2010
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE STARTING THE VEHICLE, THE CONTACT HEARD A TICKING NOISE COMING FROM THE ENGINE. THE SPARK PLUGS WERE REPLACED TO REMEDY THE ISSUE, BUT THE FAILURE REMAINED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE NUMBER FOUR CYLINDER HAD NO PRESSURE AND THE PISTON WAS DESTROYED. THE CONTACT WAS INFORMED THAT THE ENGINE WOULD HAVE TO BE REPLACED. NO REPAIRS HAVE BEEN PERFORMED AND THE CONTACT IS WAITING FOR AN ESTIMATE FOR THE REPAIR COST. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED AND NO COMPENSATION WOULD BE PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
Mar 23, 2009
PURCHASED CAR IN SEPTEMBER 2008 AND IT HAS SINCE DIED WHILE DRIVING THREE TIMES IN LESS THAN THREE MONTHS. LAST TIME CAR DIED, SO FAR, WAS ON A BUSY ROUTE AT A BUSY INTERSECTION WITH OUR TWO TODDLERS AND NEWBORN IN THE BACKSEAT. THERE ARE NUMEROUS OTHER PEOPLE WITH SAME PROBLEM OF CAR JUST DYING WHILE BEING DRIVEN. WHEN WILL THIS GET THE PROPER ATTENTION IT NEEDS BEFORE SOMEONE IS INJURED OR EVEN KILLED BEFORE IT'S ACTUALLY DEALT WITH. NO DEALERSHIP OR MECHANIC CAN FIGURE OUT WHAT'S WRONG WITH THE CAR. HAD WE KNOWN THIS, WE WOULD HAVE NEVER PURCHASED THIS CAR. WE PURCHASED IT SOLELY ON THE FACT IT WAS ABLE TO HAVE OUR THREE CHILDREN IN THE BACKSEAT AND IT HAD SO FEW MILES, 65K. *TR
Dec 18, 2008
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A VACUUM LEAK DUE TO BRAKE FAILURE. THE DEALER REPAIRED THE FAILURE AND STATED THAT FORD HAD TO UPGRADE THE COMPUTER IN HIS VEHICLE, WHICH MEANT THAT IT HAD TO BE REPROGRAMMED. ONCE THE CONTACT ENTERED THE VEHICLE, THE IDLER INCREASED TO 1,200 RPM'S AND THEN DROPPED TO 1,000 RPM'S. HE PLACED THE VEHICLE IN GEAR AND IT SPED OFF. HE COULD NOT STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL BECAUSE THE ENGINE WAS PUSHING AGAINST THE BRAKES. THE CONTACT DROVE 20 MPH AROUND THE PARKING LOT FOR APPROXIMATELY 20 MINUTES WITH NO BRAKES. THE DEALER IS AWARE OF THE FAILURE AND CALLED THE MANUFACTURER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DESIGNED THAT WAY TO BE COMPLIANT WITH THE EPA REGARDING THE CATALYTIC CONVERTER. WHILE DRIVING 60 MPH, THE GEARS DO NOT CHANGE OR DECREASE TO A LOWER RPM. THE FAILURE MILEAGE WAS 57,000.
Oct 24, 2008
+ 10 more complaints for this component
LATCHES/LOCKS/LINKAGES
13 complaints
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE TRUNK PANEL DID NOT LATCH INTERMITTENTLY AND THE TRUNK PANEL WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT IT TOOK NUMEROUS ATTEMPTS FOR THE TRUNK PANEL TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES WERE DEFECTIVE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT ATTEMPTED TO REPAIR THE VEHICLE NEARLY THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Aug 02, 2016
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, THE REAR PASSENGER AND DRIVER'S SIDE DOORS FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE OUTSIDE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V030000 (LOCKS/LATCHES) BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 12/18/13*CN
Sep 24, 2013
THE DRIVERS SIDE REAR DOOR WILL NOT LATCH, AND I'M UNABLE TO CLOSE THE DOOR. A RECALL FOR THIS PROBLEM WAS ISSUED IN JANUARY, 2005 FOR THE FORD FOCUS MODEL FOR THE PERIOD 2000-2005. MY VEHICLE IS A 2004 FORD FOCUS HOWEVER, THE VIN NUMBER IS NOT INCLUDED IN THE RECALL. THIS, DESPITE THE FACT THAT THE PROBLEM I'M EXPERIENCING IS EXACTLY AS DESCRIBED IN THE NHTSA REPORT ID # 05V030000. I BELIEVE THAT MY VEHICLE SHOULD BE COVERED BY THE RECALL AND RESPECTFULLY ASK YOUR ASSISTANCE. *KB
Jul 21, 2011
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, THE REAR PASSENGER SIDE DOOR WAS LOCKED SECURELY; AND OPENED ABRUPTLY WITH SLIGHT PRESSURE APPLIED AGAINST THE DOOR. IN ADDITION, THE REAR DRIVER DOOR EXHIBITED THE IDENTICAL FAILURE. THE FAILURE OCCURRED FIVE DIFFERENT TIMES. THE DEALER WAS NOTIFIED AND THEY INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER THE NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES: DOORS: LATCH). THE REMEDY REPAIR FAILED TO CORRECT THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 100,000.
Sep 08, 2010
THE IGNITION LOCK FROZE UP WITHOUT WARNING LEAVING US STRANDED ACROSS TOWN. THANKFULLY WE WERE IN A SAFE PART OF TOWN WITH ACCESS TO TOOLS SO WE GOT THE PROBLEM RESOLVED TEMPORARILY. THE IGNITION CAN BE UN FROZEN BY TAKING APART THE STEERING COLUMN AND REMOVING ALL ELECTRICAL COMPONENTS FROM THE LOCK. THEN PUT A DRIP PAN UNDER THE LOCK AND BLOW ALL THE METAL SHAVINGS OUT OF THE LOCK WITH A LIQUID LUBRICANT. DO NOT USE WD40. WE USED A FIREARM LUBRICANT WHICH WILL NOT CLUMP THE NEW SHAVINGS AND IT HAS WORKED RATHER WELL SO FAR (BREAKFREE). AS A PRECAUTION WE LEAVE THE KEY IN THE LOCK WHICH IS RISKY TO DO IN BAD PARTS OF TOWN. TO CIRCUMVENT THIS WE REMOVE THE KEY RFID SENSOR FROM THE CAR WHICH PREVENTS THE ENGINE FROM STARTING AT ALL NO MATTER WHAT THE LOCK IS DOING. THIS HAS STARTED TO CREATE PROBLEMS WITH THE IMMOBLIZER IN THE CAR AND NOW WE ARE LOOKING AT NEEDING THAT TO BE RESET EVERY SO OFTEN. THE BEST PLACE TO GET THIS FIXED IS NOT AT THE DEALERSHIP AS THEY WILL USE THE SAME CRAPPY PARTS THAT GOT YOU INTO THIS MESS TO START. GO TO A LOCK SMITH AND HAVE THEM USE NON FORD PARTS. WE ARE WAITING ON A AFTERMARKET LOCK TO ARRIVE FROM HTTP://WWW.SANDIEGOLOCKANDSAFE.COM WHICH HAS CONSIDERABLE EXPERIENCE ON THIS ISSUE (ALONG WITH MOST LOCK SMITHS WORTH THEIR SALT). IF THIS HAPPENS TO YOU AND YOU LIVE IN CALIFORNIA GO HERE: HTTP://WWW.FAZMICLAW.COM/ , SEND THEM A MESSAGE AND ATTACH YOURSELF TO THE NOW PENDING LAWSUIT (08-15-2010). *TR
Aug 16, 2010
+ 8 more complaints for this component
STEERING
11 complaints
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE STEERING COLUMN JAMMED WITHOUT WARNING. THE DEALER (DAY FORD, 3696 WILLIAM PENN HWY, MONROEVILLE, PA) AND MANUFACTURER WERE CONTACTED, BUT DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Jul 16, 2018
I PARKED THE CAR OVER NIGHT. IN THE MORNING ON MY WAY TO A MEDICAL APPOINTMENT I INSERTED THE KEY IN THE IGNITION AND THE STEERING WAS LOCKED UP. THE KEY GOES INSIDE THE IGNITION BUT IT WOULD NOT TURN. I ONLY IMAGINE THE SAME SITUATION WHILE I AM DRIVING THE VEHICLE. THE STEERING WHEEL WOULD NOT MOVE, CAN IT HAPPEN? HAS IT HAPPEN? LET YOU BE THE JUDGE.
Jun 11, 2015
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE AS IT ABNORMALLY BEGAN STEERING TO THE RIGHT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING HOWEVER, THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
May 14, 2014
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT HE COULD HEAR A WHINING SOUND WHENEVER THE STEERING WHEEL WAS TURNED AND WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THAT THE NOISE WAS NOTHING TO BE CONCERNED ABOUT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 31,000. THE VIN WAS UNAVAILABLE.
Apr 15, 2011
2004 FORD FOCUS WAGON GOT INTO CAR TO DRIVE SOMEWHERE. THE STEERING WHEEL WAS LOCKED UP, PERFECTLY ALIGNED, NOT ASKEW. THE KEY WOULD NOT TURN IN THE IGNITION. AFTER REMOTE STARTING AND CHECKING THE FUSES, THE CAR DID TURN ON. THIS SEEMS TO BE A COMMON PROBLEM BASED ON RESEARCH. *TR
Jan 19, 2011
+ 6 more complaints for this component
VEHICLE SPEED CONTROL
11 complaints
TL* THE CONTACT OWNED A 2004 FORD FOCUS. THE CONTACT HEARD A CAR HORN SOUND WHILE BEING AWAY FROM THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED FLAMES UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. AN INVESTIGATOR DIAGNOSED THAT THE FAILURE ORIGINATED FROM THE CRUISE CONTROL SWITCH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
Jun 27, 2017
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING AT 27 MPH, THE ACCELERATOR PEDAL BECAME STUCK CAUSING THE CONTACT TO CRASH INTO THE ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER SUSTAINED NECK AND BACK INJURIES AND THE PASSENGER SUSTAINED A BRUISE KNEE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Mar 16, 2015
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, AN UNINTENDED ACCELERATION OCCURRED AND THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CRASHED THE VEHICLE INTO A SNOW EMBANKMENT. THERE WERE NO INJURIES OR DAMAGES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN FROM THE SCENE. THE VEHICLE WAS NOT DIAGNOSED REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Feb 25, 2015
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BEGAN TO STICK ON A REGULAR BASIS. WHEN SHE PRESSED DOWN ON THE ACCELERATOR, IT WOULD NOT RESUME THE REGULAR POSITION. THE DEALER REPLACED THE THROTTLE BODY. SHE EXPERIENCED NO ISSUES WITH THE PEDAL SINCE THE VEHICLE WAS REPAIRED. SHE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE IS APPROXIMATELY 116,000. THE FAILURE MILEAGE WAS APPROXIMATELY 105,500. UPDATED 03/01/10 *BF THE CONSUMER STATED THE ACCELERATOR PEDAL WAS STICKING. UPDATED 06/28/10*JB
Jan 29, 2010
THE VEHICLE HAS 54,000MI AND DRIVEN WITHIN NORMAL DRIVING LIMITS. THE HINGE PEG THAT CREATES A PIVOT POINT FOR THE ACCELERATOR PEDAL BROKE ON ONE END CAUSING IT TO FALL COMPLETELY OUT OF THE PEDAL AND BRACKET. THE INCIDENT HAPPENED ON A BUSY ROAD DURING RUSH HOUR AND CAUSE COMPLETE LOSS OF CONTROL TO ACCELERATE. THE PROBLEM HAS NOT YET BEEN CORRECTED HAPPENING ONLY HOURS AGO. *TR
Oct 05, 2009
+ 6 more complaints for this component
SUSPENSION
10 complaints
THE BOTTOM OF MY SUBFRAME IS COMPLETELY RUSTED OUT. I CALLED FORD DEALER AND THEY TOLD ME IT IS BECAUSE OF THE AREA I LIVE IN THE VEHICLE HAS 151239 MILES
Nov 13, 2017
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FLAT TIRE. THE CONTACT CALLED ROAD SIDE ASSISTANCE AND THE SPARE TIRE WAS INSTALLED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ADJUSTABLE UPPER ARM KIT WOULD NEED TO BE INSTALLED IN ORDER TO CORRECT THE CHAMBER ON THE REAR DRIVER AND PASSENGER'S SIDES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Nov 15, 2013
I WAS BACKING OUT OF MY DRIVEWAY WHEN THE RIGHT FRONT COIL SPRING BROKE PUNCTURING MY TIRE. MY CAR IS CURRENTLY AT THE DEALERSHIP GETTING REPAIRS. (ESTIMATED REPAIR COSTS ARE $782.). *TR
Apr 01, 2009
TL* - THE CONTACT HAS A 2004 FORD FOCUS SE WITH A ODOMETER READING OF 82000 MILES. THE CONTACT STATED THAT HE HAS A REAR WHEEL ALIGNMENT PROBLEM WHICH HAS RESULTED IN TIRE CUPPING AND HE HAS TO REPLACE THE REAR TIRES FOR A THIRD TIME. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER AND TO AN INDEPENDENT MECHANIC SHOP AND THEY BOTH TOLD HIM THAT HE AS AN ALIGNMENT PROBLEM. NEITHER THE MECHANIC SHOP NOR THE DEALER KNOW WHY THIS FAILURE HAS RECURRED AND HAVE BEEN ABLE TO OFFERED A SOLUTION. *JB UPDATED 03/19/07. *JB
Jan 19, 2007
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS DRIVEN AT AN UNDISCLOSED FREEWAY SPEED, THE REAR PASSENGER TIRE BECAME WOBBLY. THE VEHICLE BECAME HARD TO CONTROL, AND WAS PULLED OVER TO THE SIDE OF THE ROAD. THE DRIVER CONTINUED TO DRIVE ON THE SIDE OF THE FREEWAY TO THE RESIDENCE. ONCE THE VEHICLE WAS AT THE RESIDENCE, THE CONTACT JACKED UP THE VEHICLE AND NOTICED A BROKEN WELD IN THE REAR AND THE TIRE WAS BEING HELD ON WITH THE A-ARM. THE VEHICLE WAS TOWED THE DEALERSHIP, BUT WAS NOT INSPECTED. THE MANUFACTURER WAS ALERTED.
Aug 15, 2006
+ 5 more complaints for this component
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
9 complaints
PARKED CAR AS ALWAYS. CAME OUT TO START CAR TO LEAVE AND KEY WILL NOT TURN IN IGNITION. HAD TO HAVE IT TOWED. THE TOW TRUCK DRIVER SAID THEY TOW FORD FOCUS MODELS WITH BAD IGNITIONS QUITE OFTEN. A WOMAN IN A FOCUS WAGON PULLED UP IN THE LOT WHERE I WAS STRANDED BEFORE THE TOW TRUCK ARRIVED. I ASKED HER TO NOT PARK THERE SINCE A TOW TRUCK WAS COMING; I ALSO TOLD HER WHY. SHE SAID SHE HAD SEVERAL TIMES WHERE HER KEY WOULD GET STUCK IN HER FOCUS. MINE HAD DONE THAT A FEW TIMES OVER THE PAST 3 MONTHS, IT APPEARS BASED ON THE INTERNET SEARCHES, AND JUST MY CONVERSATIONS IN ONE DAY THAT THIS IS A MAJOR ISSUE. MINE IS A 2004 MODEL FOCUS. SO IT GOES BEYOND THE THINKING THAT IT IS ONLY 2000 TO 2003 MODELS. THIS PAST WEEKEND I COULD HAVE BEEN STRANDED IN THE HENRY M. JACKSON WILDERNESS AREA IN WA. STATE, POSSIBLY WITH NO CELL PHONE SERVICE AVAILABLE EITHER. LUCKILY THIS PROBLEM HAPPENED WHEN I WAS IN CIVILIZATION. I WAS IN THE MIDDLE OF NOWHERE THIS PAST WEEKEND, IN BLACK BEAR & GRIZZLY BEAR COUNTRY. *TR
Sep 14, 2010
YESTERDAY EVENING, 6/22/10, AFTER PLAYING TENNIS AT A LOCAL PARK, I GOT INTO MY '04 FORD FOCUS WAGON, PUT THE KEY IN THE IGNITION, AND THE KEY WOULD NOT TURN. THE STEERING WHEEL WAS LOCKED, AND NO MATTER HOW I TRIED, THE KEY WOULD NOT WORK. I CALLED MY WIFE TO COME AFTER ME WITH HER KEY. WITH SOME DIFFICULTY SHE WAS ABLE TO UNLOCK THE STEERING WHEEL AND START THE CAR WITH HER KEY. I DROVE THE CAR HOME AND LEFT THE KEY IN THE IGNITION. TODAY, I DROVE THE CAR TO A LOCAL FORD DEALER. I WAS TOLD THAT THE FOCUS IGNITION LOCK WAS A KNOWN PROBLEM. THE IGNITION LOCK WOULD HAVE TO BE REPLACED AT A COST OF OVER $410.00. I GOOGLED 'FORD FOCUS IGNITION LOCK PROBLEM' AND CAME BACK WITH NUMEROUS HITS OF PEOPLE DESCRIBING SIMILAR INCIDENTS. I BELIEVE THIS IS A SAFETY ISSUE, AND THERE SHOULD BE A RECALL TO FIX IT. FORTUNATELY, I WAS NOT LEFT STRANDED BY THIS PROBLEM, BUT IT HAS HAPPENED SO MANY TIMES TO SO MANY PEOPLE, IT SHOULD BE RECOGNIZED AS A DEFECT AND A RECALL ISSUED. *TR
Jun 23, 2010
THE DECK LID WIRING HARNESS BREAKS DUE TO FATIGUE FROM OPENING AND CLOSING THE HATCH. IN MY CASE, 6 WIRES IN THE HARNESS HAD BEEN COMPLETELY SEVERED. BECAUSE OF THIS, MY TAIL LIGHT WAS OUT, THE DOOR AJAR LIGHT WAS ON AND THE BRAKE LIGHTS WERE ALWAYS ON WHEN THE CAR WAS IN DRIVE. BESIDES THE DANGER OF BEING REAR ENDED BECAUSE THE BRAKE LIGHTS ARE ALWAYS ON, DEPENDING ON WHICH WIRES BREAK OR HAVE THEIR INSULATION CRACK OPEN, THERE ARE A NUMBER OF BAD SITUATIONS: * ALL REAR LIGHTS COULD TURN OFF. * THE TRUNK COULD OPEN WHEN YOU APPLY THE BRAKES. * THE TRUNK COULD OPEN WHEN YOU USE A TURNING INDICATOR. THIS IS A KNOWN ISSUE WITH THE 2000 FOCUS HATCHBACK, BUT THERE WAS NO RECALL FOR THE DECK LID WIRING HARNESS AFTER THAT YEAR. I JUST WANTED TO LET YOU KNOW THAT IT HAPPENED ON OUR 2004 FOCUS HATCHBACK, AND IT CAN LEAVE OWNERS AND OTHER DRIVERS ON THE ROAD IN A POTENTIALLY DANGEROUS SITUATION. TO CORRECT THE ISSUE, I SPLICED THE BROKEN WIRES BACK TOGETHER. *TR
Apr 27, 2010
MY FORD FOCUS SVT 2004 INGINTION KEY WILL NOT TURN AND THE STEERING WHEEL IS LOCKED. I HAD PROBLEMS STARTING 4 MONTHS AGO AND NOW IT IS WORST. *TR
Apr 24, 2010
THE ISSUE I WOULD LIKE TO REPORT IS IN REGARD TO FORD FOCUS AUTOMOBILES FROM 2000 TO CURRENT DATE 2010. THERE IS A KNOW DEFECT WITH THE IGNITION SWITCH WHICH IS MADE WITH INFERIOR METAL PARTS IN THE IGNITION LOCK. WHAT HAPPENS IS THAT METAL SHAVINGS ARE PRODUCED INSIDE THE LOCK AND AFTER TIME THESE METAL SHAVINGS CAUSE THE LOCK TO JAM. THOUSANDS OF PEOPLE HAVE BEEN AFFECTED BY THIS PROBLEM AND HAVE BEEN STRANDED BECAUSE THEY CANNOT TURN THE IGNITION KEY. FORD DENIES THIS PROBLEM. JUST GO TO ANY LOCKSMITH OR TOW TRUCK DRIVER OR GOOGLE FORD FOCUS IGNITION ON THE INTERNET. EVERYBODY KNOWS ABOUT THE PROBLEM. EVERYTIME THIS HAPPENS IT COSTS THE OWNER BETWEEN $500 AND $800 TO HAVE THIS FIXED AT A FORD DEALERSHIP. MY 2004 FOR FOCUS CURRENTLY HAS THIS PROBLEM. THIS SHOULD BE A RECALL BY FORD AND I THINK THIS IS THE BIGGEST SCAM SINCE BERNIE MADOFF. PLEASE DO SOMETHING ABOUT THIS. THANKS FRUSTRATED FORD OWNER. *TR
Feb 22, 2010
+ 4 more complaints for this component
POWER TRAIN
8 complaints
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Jul 12, 2016
ON 8/19/09, I WAS DRIVING MY 2004 FORD FOCUS AND ALL OF A SUDDEN WHILE I WAS DRIVING, IT FELT LIKE PRESSURE (OR HAVING TO FORCE CAR TO GO) WITH MY FOOT ON GAS PEDAL. AFTER I EASED MY FOOT OFF GAS PEDAL, CAR WOULD SWITCH IN TO GEAR. THIS SAME PATTERN OF PRESSURE AND EASING FOOT OFF GAS PEDAL SO THAT CAR WOULD GO INTO GEAR HAPPENED EACH TIME I WOULD MAKE A STOP. CAR IS CURRENTLY AT SHEEHY FORD DEALERSHIP AND I HAVE BEEN TOLD THAT THE TRANSMISSION HAS FAILED WITH 2ND AND 4TH GEAR NOT WORKING & THAT I COULD NOT DRIVE CAR HOME UNTIL TRANSMISSION IS REPLACED BECAUSE ALSO TRANSMISSION IS READY TO FALL OUT OF CAR DUE TO WEAK SUPPORT IS HOLDING TRANSMISSION IN PLACE. CAR HAS APPROX ONLY 83,000 MILES. *TR
Aug 25, 2009
ON ACCELERATION FROM STOP CAR TACKS OUT TO 6 AND TRANSMISSION REVS THEN SHIFTS VERY HARD, CALLED FORD AND THEY TOLD ME IT WAS THEY WAY I DRIVE MY CAR. SAID TRANSMISSION LEARNS HOW TO SHIFT THAT WAY, CAR STILL NOT REPAIRED. *TR
May 22, 2009
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE SHIFTING AT 30 MPH, THE CLUTCH FAILED. THE DEALER REPLACED THE CLUTCH, HOWEVER, THEY NEGLECTED TO REINSTALL ONE OF THE BOLTS AND THE FAILURE RECURRED. NO ADDITIONAL REPAIRS WERE MADE. THE CURRENT MILEAGE WAS 39,000 AND FAILURE MILEAGE WAS 37,800.
Sep 12, 2007
GENTLEMEN MY PROBLEM IS TWO FOLD, FIRST I AM REALLY DISAPPOINTED THAT THE NHTSA IS NOT PROVDING ALL THE INFORMATION ON ALL THE COMPLAINTS, RECALLS, AND SAFETY INVESTIGATIONS THAT IT USE TO. NOW I AM HOPING THAT A REP WILL EITHER WRITE ME OR CALL ME AND TELL ME THIS IS THE WAY ITS ALWAYS BEEN. THIS IS B.S..... MR NHTSA WHY ISNT THERE A ARCHIVE WHERE WE CAN GO BACK 3 MONTHS, 6,12 OR MORE. WHY HAVE YOU ROMOVED THIS OPTION???? IT USE TO BE THERE!!! NOW FOR MY COMPLAINT I HAVE A FORD FOCUS, 2004 AND THE AXLE JUST BROKE, 34000 MILES AND ITS AT THE DEALER SHIP HOPEFULLY GETTING FIXED, NOW THERE WAS NO FORWARNING, NO SNAP, POP, BANG OR ANYTHING, I BACKED OUT OF A PARKING SPACE AND PUT IT IN DRIVE, IT MOVED ABOUT SIX FEET AND STOPPED. NOW IF THIS WOULD HAVE BEEN IN THE MIDDLE OF AN INTERSECTION OR TRYING TO MOVE OUT OF THE WAY OF ON COMING TRAFFIC IT COULD HAVE BEEN A BAD THING, FORTUNATLY I WAS IN A PARKING LOT. WHEN I REVIEWED YUOUR ENTRIES ON THIS MATTER YOU ONLY HAVE ONE. GIVE ME BREAK I WANT TO SEE THE HISTORY. I HAVE BEEN WRENCH PULLING FOR A FEW YEARS AND THERE I NO WAY IN HELL YOUR GOING TO CONVINCE ME THIS ALL YOU HAVE. HELL EVEN THE DEALERSHIPS SAY ITS NOTHING OUT OF THE ORDINARY. ITS UNDER WARRENTY BUT THE FACT STILL RAMIANS THIS SHOULD BE A SAFETY ISSUE AT THE VERY LEAST. WAITING TO HEAR FROM YOU MR NHTSA
Jan 09, 2007
+ 3 more complaints for this component
STEERING,ELECTRICAL SYSTEM
8 complaints
ATTEMPTED TO START CAR AND STEERING COLUMN AND IGNITION WAS LOCKED. I CAN'T GET EITHER TO TURN. *TR
Mar 01, 2011
MY KEY IGNITION HAS LOCKED UP ON MY 2004 FORD FOCUS LEAVING ME STRANDED AND COSTING ME TIME FROM WORK NOT TO MENTION THE COST ITS GOING TO BE TO FIX IT. I HAVE READ MANY MANY COMPLAINTS ON THIS PROBLEM AND AS OF YET THERE IS NO RECALL. BUT I STRONGLY SUGGEST FORD CONSIDERING A RECALL BECAUSE IT IS A SAFETY ISSUE.... WHO FEELS SAFE STRANDED ON INTERSTATE, BAD AREA OF TOWN, AT NIGHT OR WHATEVER THE CASE MAY BE! *TR
Sep 10, 2010
FORD FOCUS 2004 IGNITION LOCKED. OPENED CAR AS USUAL, INSERTED KEY IN IGNITION TO TURN AND STEERING WHEEL APPEARED TO BE LOCKED. TRIED TO TURN KEY AND MOVE STEERING WHEEL BUT BOTH WOULDN'T MOVE. CALLED DEALERSHIP AND WAS TOLD THE IGNITION WAS LOCKED AND THAT IT WAS A COMMON PROBLEM. CAR NOW NEEDS TO BE TOWED TO BE FIXED. *TR
Feb 10, 2010
I TRIED TO START MY 2004 FORD FOCUS ZX3 ONE NIGHT ONLY TO FIND THAT THE STEERING WHEEL AND IGNITION WERE LOCKED UP. IT FELT AS IF THE WHOLE STEERING MECHANISM WAS FROZEN. I'M STILL RESEARCHING HOW TO DEAL WITH THIS ISSUES SINCE I CAN'T DRIVE MY CAR. ON-LINE RESOURCES HAVE TAUGHT ME THAT THIS IS A COMMON PROBLEM WITH THE FORD FOCUS' YET THERE IS NO RECALL AVAILABLE AND WE ARE STUCK PAYING HUNDREDS OF DOLLARS TO FIX A MANUFACTURER DEFECT. *TR
Jul 18, 2009
THE SHIFTER, STEERING WHEEL AND IGNITION KEY ALL LOCK UP ON MY 2004 FORD FOCUS. I SIMPLY GUIDE MY CAR TO WHERE I WANT TO PARK IT. STOP, PUT THE CAR IN PARK AND TURN OFF THE CAR. WHEN I GO TO START MY CAR AGAIN, EVERYTHING IS LOCKED UP AND TAKES A LONG TIME TO GET IT UNLOCKED. I ALMOST HAVE TO BREAK OFF THE KEY TO GET IT STARTED. *TR
Sep 18, 2007
+ 3 more complaints for this component
UNKNOWN OR OTHER
7 complaints
2004 ford focus started bucking a few years ago, on occasions only. For months there was no problem and than it would buck. If I shut off the engine and waited a few minutes and started it, it would drive without bucking. Recently, it stalled while driving. Fortunately, I was on a country road and could pull over to safety. Now, on occasion, it wont start. Locks in park. After a while, I can get it out of park and start it. I do not drive it on highways since I am fearful of it shutting off. I have been to three garages for service and they cannot figure it out. I even wrote to the corporate office to ask them to let me know what the problem is. On line many people with 2004 ford focus have the same problem. It isnt just my car. Corporate office answered my letter requesting the vin number on which I gave them. After that, I did not hear from them again. I would think that they would have followed through on this since I told them that it has happened to others with the same vehicle. It stalled again a few days ago as I drove in my driveway. Everytime I try to start it, I hear the clicking sound. I go out once in a while to see if it will start. Sometimes, while in park, it wont start. Another time checking it our, it will start. But, I am not driving it anywhere. I am having it towed to another garage to see if they can figure it out. This car has less than 60,000 miles on it and everything else is good. I have spent a lot of money trying to get this resolved. It has been on diagnostic machines and it doesnt show anything. All I wanted from the corporate office was an engineer to let me know how to fix it. They must have heard the complaints since there are many. A recall wont do me any good since I will be having it looked at again this week. I am doing this for others who have the same problem. However, I would like to know exactly what has caused this.
Oct 07, 2022
A/C RECALL I BOUGHT MY CAR USED AND THE A/C WAS WORKING. THEN A FEW MONTHS LATER, IT STOPPED WORKING. I TOOK IT TO THE MECHANICS AND THEY COULDN'T ORDER THE AIR HOSE IT NEEDED TO FIX IT BECAUSE THEY SAID THEY WEREN'T SELLING THEM ANYMORE. WE TRIED HOSES FROM SIMILAR MODEL CARS, BUT COULDN'T FIX IT.
Mar 31, 2017
WHILE LEAVING WORK, I ATTEMPTED TO START MY VEHICLE, HOWEVER, WHEN I PUT THE KEY INTO THE IGNITION, THE KEY WOULD NOT TURN. THE STEERING WHEEL WAS LOCKED UP, AND I COULD NOT GET THE VEHICLE TO START. I LOOKED ONLINE AND APPARENTLY THIS IS A COMMON ISSUE. I AM A POLICE OFFICER IN MY UNIFORM AND IT IS VERY UNNERVING TO BE STRANDED LIKE THAT.
Jun 13, 2016
MY WIFE HAS BEEN DRIVING THE FOCUS STATION WAGON SINCE 2004. ALL OF A SUDDEN, THE 'CLICKER' DID NOT ALLOW US TO CLOSE THE DRIVER'S SIDE REAR PASSENGER DOOR LOCK; WE FOUND THIS OUT WHEN THE CLICKER DID NOT SOUND THE 'BEEP' WE ARE USED TO. WE TRIED TO MANUALLY LOCK THE DOOR, BUT THAT WAS ALSO INEFFECTIVE. THE ONLY SOLUTION WAS A REPAIR BY OUR LOCAL SERVICE STATION FOR APPROXIMATELY $500.00. THERE WERE TWO SEPARATE ISSUES. THE PRIMARY ISSUE, OF COURSE, WAS THE SAFETY OF THE REAR SEAT PASSENGER. THE SECOND ISSUE WAS THE ONGOING PROBLEM OF ENTRY TO THE AUTO WHEN UNATTENDED.
May 29, 2015
IGNITION IS TOTALLY FROZEN UP. NO ADVANCED WARNING OF IMMINENT FAILURE. STRANDED. WAS ABLE TO GET A RIDE. IGNITION IS TOTALLY STUCK WILL NOT TURN AT ALL. NOT AN ELECTRICAL PROBLEM, BUT A MECHANICAL FAILURE OF THE IGNITION/KEY MECHANISM IN THE STEERING COLUMN. KEY WILL NOT TURN AT ALL. HUGE SAFETY CONCERN AS THIS COULD HAPPEN ANYWHERE, ANYTIME.
Jul 01, 2011
+ 2 more complaints for this component
STRUCTURE
7 complaints
rear passenger door wont latch shut.Door flies open when making turns
Jun 04, 2022
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE THE VEHICLE WAS UNDERGOING ROUTINE SERVICE, THE TECHNICIAN NOTICED THAT THE FRONT AND REAR SUBFRAME/CROSSMEMBER/K-FRAME WAS RUSTED THROUGH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Jan 30, 2017
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, AN ABNORMAL NOISE EMITTED FROM THE FRONT DRIVER SIDE DOOR. THE FRONT DRIVER SIDE DOOR SWUNG OPEN INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 770,714.
Dec 15, 2014
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT REMAIN CLOSED AND THE REAR DRIVER SIDE DOOR COULD NOT BE OPENED FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OF REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 130,000.
Apr 04, 2012
THE DOOR HANDLES, INTERIOR AND EXTERIOR, FAIL TO OPEN THE DOORS. THE PROBLEM HAS BEEN INTERMITTENT, AND CAN BE SOMETIMES BE MITIGATED BY USING A KEY TO LOCK AND THEN UNLOCK THE DOOR, THOUGH THIS DOESN'T ALWAYS WORK. THE PROBLEM HAS BEEN GETTING WORSE WITH TIME. THIS IS A PROBLEM WITH SAFETY AND SECURITY, IN THE EVENT THAT ONE CANNOT ENTER THE VEHICLE.
Nov 17, 2011
+ 2 more complaints for this component
ENGINE
7 complaints
TL* THE CONTACT OWNED A 2004 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED AND STALLED. ALSO, THE OXYGEN SENSOR, MASS AIR FLOW SENSOR, AND THROTTLE BODY SENSOR WARNING INDICATORS ILLUMINATED. SINCE 2016, THE CONTACT ALSO STATED THAT THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS PARKED ON AN INCLINE, FACING UPWARDS. THE CONTACT HAD THE VEHICLE DIAGNOSED BY A SCHOOL TEACHER WHO WAS A CERTIFIED MECHANIC. IT WAS DETERMINED THAT THE AIR INTAKE WAS LOCATED IN THE FRONT OF THE VEHICLE AND WATER ENTERED, WHICH DAMAGED THE SENSORS.T HE AIR INTAKE NEEDS TO BE POINTED DOWN TO PREVENT WATER FROM COMING IN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN IS INVALID. *TT*JB
Apr 12, 2019
WE HAD PURCHASE A 2004 FORD FOCUS AND WE HAVE HAD IT FOR 2 YEARS NOW. FOR THE LAST 4 MONTHS I HAVE NOTICE THAT THE CAR OVERHEATS WELL THE NEEDLE WILL SHOOT UP TO THE HOT AND YOU CAN HEAR THE FAN/ENGINE WHATEVER OTHER COMPONENTS RUNNING LOUD AS IF ITS REVVING THE ENGINE. I HAVE BEEN SCARED A FEW TIMES BECAUSE IT WOULD ALSO STALL LIKE ITS ABOUT TO GO OFF AND A COUPLE TIME IT HAS WHILE AT A STOP LIGHT. WONDERING IS THIS A COMMON PROBLEM FOR THIS VEHICLE? THE OVERHEATING HAPPENS VERY OFTEN IT HAPPEN DURING A SHORT DRIVE OR LONG DRIVE LIKE 12 TO 16 MILES. IT ALSO SEEMS TO DO IT A LOT WHEN I'M AT HEAVY TRAFFIC AND WHEN YOU SIT THERE FOR 3 LIGHTS TURNS BECAUSE OF THE AMOUNT OF CARS I NOTICE IT OVERHEATS THEN. ALSO, ALWAYS OVERHEATS WHEN I GO TO COSTCO TO BUY GAS. DUE TO THE LONG WAIT FOR MY TURN TO PUMP GAS IT OVERHEATS THEN. IT DOESN'T SEEM TO MATTER OF THE WEATHER BECAUSE IT HAS BEEN COOL IN THE MORNINGS AND IT HAS DONE THAT AND ALSO DONE SO DURING HIGH NOON. HAVE ALSO EXPERIENCE IT DURING NIGHT TIME. IS THERE A RECALL FOR THIS ON THIS TYPE OF VEHICLE? WE BOUGHT THIS FROM A PRIVATE PARTY SO WOULD LIKE TO KNOW HOW WE CAN MAKE SURE IF THERE IS A RECALL WE WOULD BE CONTACTED. RECENTLY I CAN START THE CAR UP GO ONE BLOCK FROM MY DRIVEWAY AND THE CAR WILL OVERHEAT. VERY CONCERN ABOUT THE SAFETY ISSUE ON THIS.
Aug 24, 2016
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR FILTER NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
Mar 31, 2015
THE CAR CUT OFF WHILE DRIVING. ON TWO SEPARATE OCCASIONS , OUNCE WHILE DOING 60MPH, THE OTHER TIME DOING 35MPH. *TR
Nov 17, 2014
2004 FORD FOCUS. CONSUMER WRITES IN REGARDS TO MOTOR MOUNT PROBLEMS. *SMD THE CONSUMER STATED IN AUGUST 2009, THE MOTOR MOUNTS HAD TO BE REPLACED. THEN IN JANUARY 2013, AT 56,000 MILES, THEY WERE REPLACED AGAIN. SIX MONTHS LATER, THEY WERE REPLACED AGAIN. *JB
Apr 09, 2014
+ 2 more complaints for this component
SEATS
7 complaints
PASSENGER HEATED SEAT CAUGHT ON FIRE WHEN HEATED SEAT WAS ENGAGED. THE VEHICLE WAS IN MOTION ON A CITY STREET WHEN THE SEAT STARTED TO SMOKE AND FIRE STARTED. THERE WAS A FORD CUSTOMER SATISFACTION RECALL THAT I WAS NEVER INFORMED OF: TSB 04B16. THE FIRE CAUSED DAMAGE TO THE LEATHER SEAT AND HEATING MECHANISM. FORTUNATELY ONLY A PURSE WAS INJURED AND THE DRIVER WAS ABLE TO STOP THE FIRE FROM SPREADING. THE ATTACHED PICTURES SHOW THE SEAT DAMAGE. THE CAR ALSO SMELLS OF SMOKE. THE EXPERIENCE WAS EXTREMELY SCARY AND AWFUL.
Feb 13, 2017
WHILE I AM DRIVING THE CAR AND IT IS MOVING, THE DRIVER SIDE SEAT IS SUDDENLY DISENGAGING, MOVING BACK AND SO LEAVING MY DRIVING POSITION COMPROMISED, AS MY FOOT MOVES AWAY FROM THE GAS PEDAL AND MY ARMS ARE SUDDENLY OUTSTRETCHED REACHING FOR THE DRIVERS WHEEL SO THAT THERE IS A SUDDEN LOST OF CONTROL OF THE CAR. THIS HAS HAPPENED NUMEROUS TIMES AT THIS POINT. *TR
Jan 08, 2015
HEATED SEAT PAD IN BACK OF DRIVER'S SEAT OVERHEATED AND BURNED HOLE THROUGH SEAT WHILE DRIVING. CAR HAD TO BE STOPPED ON SIDE OF ROAD AND BOTTLED WATER POURED ON SMOLDERING SEAT. FUSE FOR HEATED SEATS HAD TO BE PULLED, FUSE DID NOT BLOW ON ITS OWN. FORD TRAVELLING ENGINEERS INSPECTED SEAT AND FORD HAS REFUSED TO REPAIR SEAT AS CAR IS 16000 MILES OVER WARRANTY. ADVICE FROM FORD WAS TO CLAIM THROUGH OWNERS COMPREHENSIVE AND LET INSURANCE COMPANY RECOVER MONEY FROM FORD. AFTER SEEKING LEGAL COUNSEL DEALERSHIP HAS OFFERED TO REPAIR DRIVER'S SEAT AND INSPECT PASSENGER SEAT. PARTS ARE ON ORDER, OLD PARTS WILL BE RETAINED IN MY POSESSION. *TR
Aug 22, 2008
DT*: THE CONTACT STATED WHILE DRIVING, THE HEATED SEAT ACTIVATED. AFTER IT WAS ON FOR 30-40 MINUTES A SMOLDERING SMELL WAS DETECTED. THE FOAM LIQUEFIED AND CAME THROUGH THE SEAT. THE DEALERSHIP REPLACED THE SEAT. THIS HAPPENED TWO MORE TIMES AND THE SEAT WAS REPLACED. ON THE THIRD FAILURE MINOR INJURIES WERE SUSTAINED. *NM
Jan 18, 2006
CONSUMER RECEIVED RECALL NOTICE CONCERNING SEAT HEATER/COOLER. HOWEVER, THE CONSUMER HAS BEEN WAITING SINCE JANUARY. SHE WAS TOLD TWICE THAT THE PARTS WERE IN. HOWEVER, WHEN SHE CONTACTED THE DEALER SHE WAS TOLD THE PARTS DID NOT COME IN. *AK *SC *JB
Apr 18, 2005
+ 2 more complaints for this component
TIRES
7 complaints
BOUGHT FIRESTONE AFFINITY TOURING TIRES TWO YEARS AGO, AND ON MY REAR TIRE THE SIDEWALL BLEW A 4.5 " CHUNK OUT OF IT WHERE THE TREAD MEETS THE SIDEWALL. I HAVE HAD MY ALIGNMENT CHECKED TWICE SINCE BUYING THE TIRES AND THEY ARE ROTATED EVERY 5-5.5K MILES. THE TIRES ARE 195/60/15. I CONTACTED FIRESTONE BUT DID NOT RECEIVE A RESPONSE.
Nov 30, 2016
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE VEHICLE HAS PIRELLI P6 TIRES. ON MARCH 2, 2005 AND DECEMBER 21, 2007, THE TIRES WENT COMPLETELY FLAT ON THE VEHICLE. THE DEALER REPLACED THE TIRES, BUT IT WAS UNDETERMINED WHICH TIRES WERE REPLACED. IT WAS LATER DISCOVERED THAT ANOTHER TIRE HAD ROTTED AND IT WAS ALSO REPLACED. ON A DIFFERENT OCCASION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. IT WAS FOUND THAT TWO TIRES HAD SEVERE DRY ROT ON THE SIDEWALLS AND A RAPID WEAR DOWN. THE MECHANIC SUGGESTED CALLING THE MANUFACTURER OF BOTH THE VEHICLE AND THE TIRES. PIRELLI TIRES WAS NOTIFIED AND OFFERED THE CONTACT 25% OFF THE PURCHASE OF NEW TIRES. THE FAILURE MILEAGE WAS 19,392 AND CURRENT MILEAGE WAS LESS THAN 30,000. UPDATED 10/20/08. *LJ THE CONSUMER STATED ONE OF THE TIRES WOULD NOT HOLD AIR AND THE OHTER TIRE HAD A BULGED. THE CONSUMER BELIEVED THE REAMING TWO TIRES WERE SHOWING RAPID DETERIORATION.
Sep 24, 2008
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE VEHICLE HAS KUMHO, SIZE 195/60R15 TIRES. WHILE DRIVING 5 MPH, THE DRIVER SIDE TIRE SCRAPED THE CURB AND BLEW OUT. A SPARE TIRE WAS PLACED ON THE VEHICLE. THE DEALER STATED THAT THE SIDEWALL FAILED. THE CURRENT AND FAILURE MILEAGES WERE 42,000. UPDATED 12/12/07
Sep 20, 2007
MY DAUGHTERS FORD FOCUS 2004 HAS ONLY 21,000 MILES ON IT AND WAS MAKING NOISES WE CHECKED THE TIRES PIRELLI P6 FOUR SEASON P205/50R 16 87 H M+S AND THE REAR BACK TIRE CORDS WERE BROKE SINCE WE BOUGHT THE CAR OVER A YEAR AGO AND THE WARRANTY WAS ONLY FOR A YEAR THEY SAID THEY WONT DO ANYTHING WHAT IF IT WOULD OF BLOWN OUT THINK THEY SHOULD BE CALLED IT HAS HAPPENED TO ALOT OF PEOPLE WITH THE SAME TIRES LOOKED UP COMPLAINT ON INTERNET, WE REPLACED ALL FOUR TIRES DID NOT TRUST THE OTHER TIRES NOW THEY ARE MADE IN CHINA SURPRISE. WHAT WOULD OF HAPPENED IF MY DAUGHTER WOULD OF HAD A BLOW OUT????????? SOMETHING SHOULD BE DONE. CLICK HERE: COMPARE PRICES AND READ REVIEWS ON PIRELLI P6 FOUR SEASONS PASSENGER/PERFORMANCE TIRE AT EPINIONS.COM --- CLICK HERE: NEWS IN BRIEF.(BRIEFS)(BRIEFS ON PIRELLI TIRE NORTH AMERICA, TOYO TIRE (USA) CORP., COOPER TIRE & RUBBER CO.) - JO *TR
Aug 27, 2007
THE FRONT TIRE ON DRIVER'S SIDE SHOWED A 6-8 INCH LENGTH SPOT ON THE INTER TREAD OF THE TIRE, AND BOTH REAR TIRES SHOWED SIGNS OF HIGH AND LOW SPOTS RUNNING DIAGONALLY. DEALER INSPECTED THE TIRES, AND INFORMED CONSUMER THAT THIS PROBLEM WAS NOT CAUSED BY IMPROPER WHEEL ALIGNMENT. THESE TIRES WERE ORIGINAL , PIRELLI TIRES, SIZE P205/50R16, AND DOT# XAW1E1991403.*AK
Apr 05, 2005
+ 2 more complaints for this component
FUEL SYSTEM, GASOLINE
5 complaints
VERY DANGEROUS FAULT OR DEFECT FOUND ON MY CAR. A FUEL LINE THAT RUNS ALONG THE TOP OF THE ENGINE IS CONTACTING AN OPPOSING METAL BRACKET. THIS CHAFFING CONDITION HAS RESULTED IN DAMAGE TO THE FUEL LINE. THE FUEL LINE IS PROTECTED WITH PADDED SILVER TAPE; THE TAPE AND PADDING HAS BEEN ENTIRELY CUT BY THE BRACKET AND HAS CREATED A CUT MARK ON THE FUEL LINE. NO FUEL LEAKED BECAUSE OF THIS CONDITION. HAD THIS GONE WITHOUT DISCOVERY, THE FUEL LINE WOULD HAVE LIKELY BURST AND ALLOWED FUEL TO SPILL ON TOP OF THE ENGINE. THE METAL BRACKET CREATING THIS HAZARD IS A MOUNTING POINT FOR AN AIR BYPASS VALVE (3S41-9F491-AC). THIS VALVE AND MOUNTING BRACKET IS A COMPONENT UNIQUE TO THE PZEV VARIANT OF THE FORD FOCUS. PICTURES OF THIS DEFECT HAVE BEEN POSTED IN AN ONLINE PUBLIC FORUM LOCATED HERE-> HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=407090 THE TITLE OF THE FORUM THREAD IS "DANGER - FUEL LINE BEING CUT ON A 2004 PZEV". *TR
Apr 23, 2014
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT IS UNABLE TO DRIVE THE VEHICLE DUE TO THE STRONG GAS FUMES IN THE PASSENGER COMPARTMENT. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE VEHICLE AND SUGGESTED THAT THE CONTACT MAY BE SMELLING NORMAL GAS FUMES. THE VEHICLE HAS NOT BEEN DRIVEN IN THE PAST THREE OR FOUR MONTHS. A DIAGNOSTIC WAS PERFORMED AND THE RESULTS INDICATED THAT EVERYTHING PASSED. THE CAUSE OF THE FUMES HAS NOT YET BEEN DETERMINED. THE SMELL HAS CAUSED THE CONTACT'S KIDNEYS TO HURT. FORD STATED THAT THEY WOULD HELP PAY FOR THE COST, IF THEY CAN ASSIST IN DETERMINING THE DEADLY DEFECT. THE FAILURE MILEAGE WAS 16,000 AND CURRENT MILEAGE WAS 16,200.
Jan 18, 2008
MY FORD FOCUS ZX5 STALLED ON ME ON THE HIGH WAY JULY 27, LUCKY FOR ME THE TRAFFIC WAS SLOW. TOWED TO THE DEALER, THEY SAID IT WAS THE FUEL PUMP. COST ME $600 TO REPLACE IT. I GOT THE CAR BACK ON AUGUST 1, AND TWO DAYS LATER ON AUGUST 3, IT STALLED AGAIN. TOW IT BACK TO DEALER ON AUGUST 7, THE DEALER SAID IT WAS THE FUEL PUMP AGAIN, THEY SAID THE NEW FUEL PUMP THEY REPLACED TWO DAYS AGO WAS DEFECTIVE, AND THEY HAD IT FIXED ON AUGUST 8, AND ONE DAY LATER ON AUGUST 9, IT STALLED AGAIN. TOWED BACK TO DEALER THE THIRD TIME. ON AUGUST 13, THEY CALLED ME AND SAID IT WAS NOT THE FUEL PUMP. (WHAT? SO THEY DIDN'T SERIOUSLY CHECK THE CAR, AND PUT ME INTO VERY DANGEROUS SITUATIONS AGAIN AND AGAIN???) ON AUGUST 17, THEY CALLED TO INFORM ME IT WAS THE INERTIA SWITCH. I WAS VERY DISSATISFIED WITH ALL THE PROBLEMS WITH THIS VEHICLE. RENTAL COST (I ASKED FOR THE REIMBURSEMENT OF THE RENTAL AND THEY REFUSED). I QUESTIONED THE SERVICE MANAGER ABOUT THE CAR'S SAFETY CONCERN AND THEIR MECHANIC'S INCOMPETENT. THE SERVICE MANAGER KEPT SAYING THE SECOND TIME THE NEW PART WAS DEFECTIVE AND THE SWITCH PROBLEM DIDN'T SHOW UP UNTIL THE THIRD TIME. I REALLY DOUBT IT, BECAUSE EVERY TIME IT SHOWED ME THE SAME PROBLEM. AND I BELIEVE IT IS BECAUSE THEY DIDN'T FIND THE INERTIA SWITCH PROBLEM THE FIRST TIME. I ALSO CALLED THE FORD CUSTOMER ASSISTANCE AND ASKED FOR TO BE REIMBURSEMENT FOR THE RENTAL CAR. I TOLD HER ABOUT MY SAFETY CONCERN, AND SHE INFORMED ME AS LONG AS I AM STILL NOT INVOLVED IN AN ACCIDENT THERE IS NOTHING THEY CAN DO . WHAT? DO I NEED TO BE INJURED OR DEAD TO GET THEIR ATTENTION? *TR
Aug 21, 2007
MY CAR IS AGAIN IN SERVICE DUE TO A FAULTY GAS CAP. THE WIRE WHICH ATTACHES THE GAS CAP TO CAR KEEPS GETTING CAUGHT WHEN THE CAP IS BE SCREWED ON. CHECK GAS CAP LIGHT COMES ON AND THEN THE CHECK ENGINE LIGHT COMES ON. THIS IS THE 4TH TIME IT IS IN THE SHOP FOR THIS REASON. I AM TOLD I HAVE TO CHECK EACH TIME I GET GAS TO MAKE SURE CAP IS ON PROPERLY AND THAT CONNECTING WIRE IS NOT CAUGHT. I DON'T BELIEVE MOST PEOPLE HAVE TO DO THIS. I BELIEVE THE GAS TANK LINE WAS INSTALLED IMPROPERLY AND THEREFORE IT KEEPS CAUSING THIS PROBLEM. THANK YOU. *JB
Jun 05, 2006
CONTINUOUS PROBLEM WITH SMELL OF GAS IN VEHICLE. EXPERIENCE BAD ACCELERATION AND CAR BURNING EXCESSIVE AMOUNTS OF GAS. *BF THE VEHICLE WOULD ALSO COAST AND STOP IN THE MIDDLE OF THE STREET. THE EMISSION SYSTEM LIGHT HAD COME ON. THERE WAS AN INCIDENT WHEN THE CONSUMER VIEWED WHITE SMOKE COMING FROM OUT OF THE MUFFLER. THE CONSUMER WAS INFORMED THAT THE FUEL PUMP WAS THE PROBLEM. *SC
Dec 03, 2004
VISIBILITY
5 complaints
WINDSHIELD WIPERS WILL NOT RETURN TO HOME POSITION WHEN TURNED OFF. *TR
May 22, 2009
WINDSHIELD WIPER MOTOR ON MY FORD FOCUS. THEY SLOWLY STOPPED WORKING AND THEN THE HOLE UNIT WENT OUT ON MY 2 YEAR OLD CAR. THERE IS SHOWING A RECALL FOR 2003 TO 2005 FORD FOCUS WIPER MOTORS BUT SOME HOW MY CAR IS NOT ON THAT RECALL. NOTHING HAS BEEN FIXED YET BECAUSE MY EXTENDED WARRANTY DOES NOT COVER THE WIPER MOTOR . THIS IS AN ON GOING ISSUE AND A SAFETY ISSUE THAT FORD SHOULD HAVE TO FIX... THIS IS WHY WE PAY SO MUCH MONEY FOR THESE CARS. *NM
Dec 04, 2006
WINDSHIELD WIPER MOTOR GOES IF IT GETS CLOGGED UP WITH A SMALL AMOUNT OF SNOW. THE WAY THE CAR IS DESIGNED WHEN YOU BRUSH THE CAR OFF FROM SNOW, SOME OF IT LODGES INTO AREA THAT IS HARD TO GET THE SNOW OUT OF, WHEN WIPERS ARE TURNED ON THE MOTOR DOES NOT WORK. HAD THIS REPLACED APPROX 4 OR 5 MONTHS AGO, AND NOW IT HAS HAPPENED AGAIN. I WAS TOLD BY THE FORD SERVICE DEPT THIS HAS HAPPENED TO OTHER FOCUS OWNERS. I HAVE OWNED MANY DIFFERENT CARS OF VARYING MAKES AND MODELS AND THIS IS THE FIRST TIME I HAVE EVER HAD THIS PROBLEM, IT IS DEFINATELY A DESIGN FLAW. SOME TYPE OF GUARD NEEDS TO BE INSTALLED TO PROTECT IT FROM SNOW AND ICE.*AK
Mar 13, 2005
REAR WINDOW DEVELOPED STRESS CRACKS WITHOUT BEING STROKE BY AN OBJECT. DEALERSHIP WAS NOTIFIED AND ACKNOWLEDGED THAT THE STRESS CRACKS OCCURRED BECAUSE OF A DEFECT, BUT THE MANUFACTURE FAILED TO REPLACE THE WINDOW UNDER WARRANTY. THE WINDOW WAS REPLACED BY THE INSURANCE COMPANY. *AK
Aug 27, 2004
FORD SPORT KA HAS PRODUCED A COMMERCIAL SHOWING A CAT BEING DECAPITATED AS ITSHEAD IS LOOKING INTO THE VEHICLE VIA THE POWER SUN ROOF.*AK AS THE SUNROOF CLOSES THE CAT'S HEAD IS SEVERED. THIS COMMERCIAL WHILE MEANT TO BE HUMOROUS ONLY TO FORD CLEARLY DEMONSTRATES THE CLEAR DANGER OF SERIOUS INJURY AND DEATH TO PETS AND CHILDREN. I FORMALLY REQUEST THAT THIS COMMERCIAL BE SCENE AND REVIEWED AS A DEMONSTRATION BY FORD THAT IT'S SUNROOFS ON THIS VEHICLE AND POSSIBLY OTHER FORD VEHICLES IS INHERANTLY UNSAFE TO CHILDREN BUT NOT PROVIDING A RESISTANCE MECHANISM THAT WOULD RETRACT THE MOVING ROOF WHEN MET WITH RESISTANCE E.G. A CHILDS HEAD OR BODY PART.
Apr 22, 2004
ELECTRICAL SYSTEM,EQUIPMENT
3 complaints
FORD FOCUS WHEEL AND IGNITION LOCKED UP. CANT TURN KEY OR WHEEL! I HAVE RED MULTIPLE PROBLEMS WITH THIS AND CANT BELIEVE FORD HAS NOT RECALLED THIS ISSUE!!! THE BEST PART ABOUT ALL OF THIS IS MY CAR JUST GOT OUT OF WARRANTY! YOU SUCK FORD AND YOUR CHEAP [XXX] DEALERS!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 20, 2011
IGNITION AND STEERING WHEEL COMPLETELY LOCKED UP WHEN I PUT THE KEY IN WHILE HEADING OUT ON MY LUNCH BREAK. I'M REALLY DISTURBED THAT THE NHTSA HAS NOT DONE ANYTHING TO MAKE THE FORD MOTOR COMPANY FIX THIS PROBLEM WHICH IS A CHRONIC, WELL-DOCUMENTED SAFETY HAZARD. MY CAR IS NOW COMPLETELY IMMOBILE AND HAD TO BE TOWED BACK TO MY RESIDENCE. LUCKILY MY FATHER IS GOING TO BE ABLE TO FIX IT, BUT THERE ARE MANY PEOPLE THAT DON'T HAVE THIS OPTION AND HAVE TO SPEND HUNDREDS OF DOLLARS TO FIX A PROBLEM CAUSED BY FAULTY MATERIALS KNOWINGLY USED BY FORD. I WILL NEVER BUY A FORD AGAIN. *TR
Aug 05, 2009
TYPE OF AUTOMOBILE IS A 2004 FORD FOCUS. ON SEVERAL OCCASIONSX IGNITION LOCKS UP AND CANNOT START CAR. I HAVE RESEARCHED THE INTERNET AND FOUND THIS IS A COMMON PROBLEM IN THE FORD FOCUS DATING BACK TO THE 2000 MODEL AND YET FORD HAS DONE NOTHING TO CORRECT THE PROBLEM. THIS COULD BE A DANGEROUS PROBLEM FOR A MOTHER WITH CHILDREN IF SHE WERE TO TRAVEL AT NIGHT AND WHEN RETURNING TO THE CAR COULD NOT START HER ENGINE. IT IS NOT COVERED BY INSURANCE FOR REPAIR OR UNDER WARRANTY IF EXPIRED AND IT IS A MANUFACTURING DEFECT ON THE PART OF FORD AND THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR REPAIRS THAT AFTER RESEARCHING HAS BEEN EVIDENT SINCE THE RELEASE OF THE FORD FOCUS. IT IS TIME THAT FORD DID SOMETHING ABOUT THIS INSTEAD OF LEAVING IT UP TO THE CONSUMER TO REPAIR. *AK
Jan 29, 2005
EXTERIOR LIGHTING
3 complaints
DRIVING MY 2004 FORD FOCUS, WHEN I TURN ON THE LEFT BLINKER AND IT STARTS BLINKING VERY FAST SO I ASSUME IT NEEDS A NEW BULB OR FUSE. I GO TO REPLACE THE BULB ONLY TO FIND THAT THE HOUSING UNIT HOLDING THE BULB FOR THE BLINKER IS MELTED. NOW I HAVE TO REPLACE THE ENTIRE THING AND THIS COST ME $120.00 DOLLARS. FAST FORWARD SIX MONTHS, NOT ONLY IS THE LEFT BLINKER OUT BUT NOW THE RIGHT BLINKER AS WELL, AND GUESS WHAT SAME PROBLEM NOT JUST A BULB BUT BOTH HOUSING UNITS HAVE MELTED AND NEED TO BE REPLACED. LOOKED TO SEE IF THERE IS A RECALL ON THIS ISSUE, SINCE ONE, IT IS THE MATERIAL OF THE CAR THE HEAT GENERATED BY THE MANUFACTURES BULB AND IT CONTINUES TO HAPPEN EVEN WHEN REPLACED WITH NORMAL DRIVING. PLUS NO BLINKERS IS A HUGE SAFETY ISSUE. NO RECALL! LOOKS LIKE FORD THINKS MELTING CAR PARTS ON THEIR VEHICLES IS NORMAL. *LN
Jan 23, 2011
1) TURNED HEADLIGHT SWITH TO "ON" ON MY 2004 FORD FOCUS ZTW 2) TURNING THE HEADLIGHTS ON CAUSED THE REAR HATCH TO OPEN UNCOMMANDED. 3) I REMOVED THE COVER FROM THE HATCH AND DISCONNECTED THE WIPER MOTOR AND LATCH UNLOCK SOLENOID CONNECTORS. THEN, TO FIND THE POSSIBLE PROBLEM, I INSPECTED THE WIRE BUNDLE IN THE AREA OF THE HATCH HINGE AND FOUND SEVERAL WIRES FRAYED AND BROKEN. SO TURNING ON THE HEADLIGHTS APPARENTLY SENT A SIGNAL (SHORT) TO THE LATCH SOLENOID. A FRIEND HAD A SIMILAR PROBLEM. HIS HATCH WOULD POP OPEN WHEN THE IGNITION WAS TURNED TO START THE CAR. TWO DEALERS TOLD ME THEY WOULD NOT BE OF ANY HELP UNLESS I PAID AT LEAST $350 TO REPAIR THE PROBLEM. THIS IS A SAFETY ISSUE. REMEBER THE CHYSLER MINI VAN HATCH RECALL? I HAVE BEEN WATCHING THE TOYOTA SUA HEARINGS AND DECIDED TO CHALLENGE YOU GUYS AND SEE IF YOU WOULD REVIEW AND CONTACT ME AS MR. LAHOOD SAID YOU WOULD. I KNOW YOU ARE BUSY AND UNDERSTAFFED. I DO NOT BLAME YOU AS SOME ARE INTENT UPON. I SPENT MY LIFE AS AN A&P MECHANIC AT AMERICAN AIRLINES AND KNOW THE IMPORTANCE OF SAFETY. THANKS FOR READING AND HOPE TO HEAR FROM YOU SOON. PS FORD HAS HAD KNOWLEDGE OF THIS PROBLEM IN OTHER MODEL YEARS OF THE FOCUS. *TR
Feb 23, 2010
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE PREPARING TO MAKE A RIGHT TURN AT APPROXIMATELY 45 MPH, THE RIGHT TURN SIGNAL FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE BURNING AND MELTING OF THE TURN SIGNAL BULB SOCKET. THE VEHICLE WAS REPAIRED AT THE COST OF $300.00. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A THREE SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES. THE MANUFACTURER WAS NOTIFIED AND REIMBURSED FOR THE PRIOR SERVICE REPAIR. ALSO, PERFORMED ONE FREE REMEDY REPAIR ON THE VEHICLE. THE FAILURE MILEAGE WAS 45,000. THE CURRENT MILEAGE WAS 120,000.
Oct 29, 2009
SEAT BELTS
3 complaints
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE REAR SEAT CENTER SEAT-BELT FAILED WHEN SHE ATTEMPTED TO RELEASE HER FIVE YEAR OLD GRANDCHILD.INSTEAD OF THE SEAT BELT LOOSING, IT TIGHTENED AROUND HER STOMACH. THE SEAT-BELT HAD TO BE CUT IN ORDER TO RELEASE HER. THE VEHICLE WILL BE TAKEN TO THE DEALER TO BE DIAGNOSED. THE FAILURE AND CURRENT MILEAGE WAS 149,000.
Jun 29, 2010
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE SEATING IN A BOOSTER SEAT IN THE DRIVERS SIDE REAR SEAT, THE CHILD WAS ABLE TO TIE THE SEAT BELT AROUND HIS HEAD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THEY JUST LOOKED AT THE VEHICLE AND SUGGESTED THE CONSUMER CONTACTED NHTSA. THE CURRENT AND FAILURE MILEAGES WERE 85342. UPDATED 12/22/09.*LJ THE CONSUMER HAD TO CUT THE STRAP. UPDATED 12/29/09.*JB
Nov 20, 2009
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING THE VEHICLE, THE CONTACT STATED THAT HER GRANDDAUGHTER BECAME TRAPPED IN THE SEAT BELT. BY PULLING ON IT, THE MIDDLE SEAT BELT WRAPPED AROUND HER LEG AND LOCKED INTO POSITION. THE GRANDDAUGHTER COULD NOT GET IT OFF HER LEG. THERE WAS NO LEVERAGE TO PULL HER LEG OUT AND THE FURTHER THE BELT WENT DOWN HER LEG, THE TIGHTER THE BELT BECAME. THE SEAT BELT BEGAN TO CUT OFF HER CIRCULATION. THE CONTACT WEDGED HER FINGER BETWEEN THE GRANDDAUGHTER'S LEG AND THE SEAT BELT TO RELIEVE PRESSURE. IN THE END, THE CONTACT CUT THE SEAT BELT WITH A PAIR OF SCISSORS. THE SEAT BELT SNAPPED BACK QUICKLY AND NOW IT IS FIRMLY STUCK INSIDE OF THE SEAT. THE CONTACT ASKED FORD WHY THIS HAPPENED, BUT RECEIVED NO RESPONSE. SHE STATED THAT AN APPOINTMENT WILL BE MADE FOR HER AT THE DEALER. THE CONTACT ALSO STATED THAT THE SEAT BELT HAS NEVER BEEN USED AND THAT HER GRANDDAUGHTER WAS NOT SEATED IN THE MIDDLE SEAT. HER MAIN CONCERN IS NOT HOW HER GRANDDAUGHTER BECAME ENTANGLED IN THE SEAT BELT, BUT WHY THE SEAT BELT WOULD NOT LOOSEN WHEN ATTEMPTING TO REMOVE THE BELT. THE ENGINE SIZE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 22,000.
Jun 12, 2007
WHEELS
3 complaints
DT*: THE CONTACT STATED WHILE DRIVING DURING WINTER CONDITIONS IN THE NORTH EAST, THE SALT, SAND AND SNOW ACCUMULATE ON THE INSIDE OF THE WHEELS CAUSING THE VEHICLE TO VIBRATE VIOLENTLY. THE DEALERSHIP DETERMINED THE WHEELS WERE SO FLAT ON THE INSIDE THEY WERE UNABLE TO SHED THESE ELEMENTS. THE CONTACT IS UNABLE TO REMOVE THESE ELEMENTS AT THE CAR WASH. THE WHEELS HAVE TO BE TAKEN OFF AND CLEANED BEFORE THE VEHICLE IS SAFE TO DRIVE. UPDATED 03/28/06. *JB
Mar 06, 2006
WHILE DRIVING 30 MPH VEHICLE HIT A POTHOLE, AND THE FRONT PASSENGER SIDE RIM BENT. *AK
Feb 28, 2005
I WOULD LIKE TO HAVE SOMEONE INVESTIGATE THE MATERIAL USED IN THE REAL WHEEL COVERS OF THE 2004 FORD FOCUS ZTW WAGON. I BELIEVE THIS PRODUCT DOES NOT PROTECT THE VEHICLE FROM MOVING OBJECTS. *AK
Mar 12, 2004
SERVICE BRAKES, AIR
3 complaints
3 MONTHS AFTER BUYING A 2004 FORD FOCUS LX, THE BRAKES AND CALIPERS HAD TO BE REPLACED. APPROXIMATELY, 3 MONTHS LATER AGAIN. THEN AGAIN 5 MONTHS LATER BUT YET TO INCLUDE MY ROTORS WERE DESTROYED. EVERYTIME I AHVE COMPLAINED THAT THIS SHOULDNT HAVE HAPPENED AND THE DEALERAHIP ACTED AS IF EVERYTHING WOULD BE OK. I WAS IN A SMALL ACCIDENT DURING THIS TIME BECAUSE MY BRAKES COMPLETLEY GAVE OUT. I WAS THE ONLY PERSON INVOLVED IN THIS ACCIDENT. MY FRONT BUMPER IS MESSED UP BECASUE OF THIS. ALL OF THESE PARTS HAVE BEEN REPLACED EVERYTIME!!I HAVE SPENT OVER 400.00 DOLLARS IN RENTALS AHVING TO DRIVE THEM WHILE MY CAR WAS BEING FIXED. IM SICK OF HAVING TO CONSTANTLY HAVE THE SAME PROBLEM CORRECTED. I DON'T KNOW WHAT ELSE TO DO. MY FRIEND DRIVES A FOCUS AND HAD THE SAME PROBLEMS. HERS WAS RETURNED IMMEDIATELY WHEN SHE FOUND OUT HOW MANY TIMES IT HAPPENED TO ME. I CANT RETURN MY VEHICLE UNTIL DAMAGES ARE FIXED, WHICH I DON'T FEEL IS MY PROBLEM. I WOULD NEVER RECCOMMEND THIS CAR, AND TRY NOT TO DRIVE IT IN FEAR IM GOING TO HURT MYSELF OR ANOTHER.
Jun 17, 2005
BRAKE ON NEW 2004 FORD FOCUS HAS LARGE RIDGES AND RIM IS COVERED WITH BRAKE DUST. WAS TOLD THAT THIS WAS "HOW IT WAS SUPPOSE TO LOOK". CAR HAS 2300 MILES
May 18, 2005
ROTORS GONE BAD HANSEL FORD SAID AT 9200 MILES THE SQUEAKING WAS NORMAL, THEN AT 13000 I CALLED THEY STILL SAID IT WAS NORMAL BUT NOW THE WARRANTY WAS UP, THEN AT 20000 MILES THEY CHECK IT BECAUSE IT WAS DOING IT MORE, NOW THE ROTORS HAVE GROVES BEYOND REPAIR, YET THE BRAKE PADS STILL HAD BETWEEN 65% AND 90% LEFT TO THEM, I HAD TO REPLACE BOTH ROTORS AND PADS FOR SAFETY FOR MY DAUGHTER.
Mar 31, 2005
ELECTRICAL SYSTEM,ENGINE
2 complaints
RECENTLY MY VEHICLE STEREO HAS BEEN MESSING UP. IT SOMETIMES SMELL A LITTLE BURNT. IT IS THE PASSENGER DOOR SPEAKER. IT SOUNDS AS IF IT'S A SHORTAGE INSIDE OF IT. SOMETIMES THE RADIO DASH FADES OUT. THE CAR HAS HESITATES SOMETIMES TO START. ONCE THE AC IS ON THE CAR STARTS RUNNING REALLY ROUGH AND YOU HEAR A KIND OF CLICK IS HARD TO EXPLAIN BUT I KNOW IT'S NOT NORMAL. AT SOMETIMES I AM UNABLE TO RUN THE AC MY WHOLE TRIP. MY ENGINE LIGHT HAS RECENTLY CAME ON I DID REPLACE THE COIL PACKS. ENGINE LIGHT IS STILL ON.
Jul 10, 2019
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT NOTICED THAT THE FAILURE RECURRED INTERMITTENTLY WHENEVER A BUMP OR A POTHOLE WAS HIT ON THE ROAD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED. 06/09/15 *BF
Mar 11, 2015
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
2 complaints
NOTICED HYDRAULIC BRAKE FLUID LEAKING FROM CLUTCH MASTER CYLINDER WHICH IS MOUNTED BEHIND THE CLUTCH PEDAL UNDER DASH. CLUTCH SYSTEM SHARES BRAKE FLUID WITH BRAKE SYSTEM. FLUID DRIPS ON CLUTCH PEDAL AND FLOOR CREATING A VERY SLICK SURFACE AND DROP IN FLUID LEVEL IN BRAKE RESERVOIR. THIS CREATES A SEVERE SAFETY ISSUE IN MY OPINION. THIS APPEARS TO BE A COMMON PROBLEM WITH FORD FOCUS MANUAL TRANSMISSION CARS. THE ONLY REMEDY WAS TO REPLACE THE CLUTCH MASTER CYLINDER. ALSO NEEDED TO REPLACE THE CLUTCH PEDAL RUBBER FOOT PAD WHICH HAD DISINTEGRATED FROM EXPOSURE TO THE BRAKE FLUID. *TR
Oct 30, 2010
CAR WAS PURCHASED NEW 6/15/04 WITH 317 MILES. THERE HAS BEEN OVER $1500 WORTH OF FACTORY WORK DONE ON THIS VEHICLE FROM BRAKE PADS, ROTORS, SENSOR BEING REPLACED ON TRANSMISSION. NOW THE CAR IS CONSTANTLY JERKING WHEN ACCELERATING AT 20 MPH AND STALLING. ON FEBRUARY 16TH, MY CAR WOULDN'T START AND WAS JERKING. I HAD IT TOWED TO MY HOME. ON FRIDAY, FEBRUARY 18TH THE RADIO CAME ON WITHOUT THE KEY BEING PLACED IN THE IGNITION. I HAVE FILED THE LEMON LAW AND SUGGEST OTHERS DO IT AS WELL IF THERE PROBLEMS AREN'T RESOLVED. I WAS TOLD MY CAR HAS AN ELECTRICAL SHORTAGE, BUT DON'T WANT IT BACK. I HAVE A SMALL CHILD AND AM AFRAID SOMETHING TERRIBLE WILL HAPPEN.*AK
Feb 23, 2005
POWER TRAIN,ELECTRICAL SYSTEM
2 complaints
2004 FORD FOCUS. CONSUMER STATES TRANSMISSION GAVE OUT WITH A MILEAGE UNDER 20,000. CONSUMER REQUESTS REIMBURSEMENT. *TGW IN JULY 2009, THE VEHICLE NEEDED A NEW BATTERY. ABOUT A WEEK AFTER THE NEW BATTERY WAS INSTALLED, PERIODICALLY THE CLUSTER LIGHTS WOULD MAKE A SOUND AND THE LIGHTS WOULD BLINK ON AND OFF. IT WOULD HAPPEN TWICE IN A MATTER OF SECONDS, BUT DID NOT HAPPEN EVERYDAY. THE CONSUMER FOLLOWED INSTRUCTION ON WHAT TO DO. THE SITUATION WAS A LITTLE BETTER, BUT THE CLUSTER BLINKING, ETC STILL OCCURRED PERIODICALLY. A WEEK LATER, AS THE CONSUMER BACKED OUT OF HER DRIVEWAY, THERE WERE SOUNDS COMING FROM THE VEHICLE AND THEY SEEMED TO GET WORSE. THE CONSUMER HAD THE VEHICLE TOWED TO A TRANSMISSION SHOP. UPON INSPECTION, THE TRANSMISSION PLATE WHICH WAS LOCATED UNDER THE ENGINE SHOWED TRANSMISSION FLUID AN D EXCESSIVE AMOUNTS OF METAL FILLINGS. THE MECHANIC SHOWED THE CONSUMER THE DAMAGED PARTS WHERE THE TEETH IN THE GEARS WERE NOT WORKING PROPERLY WHICH CAUSED THE METAL FILLINGS IN THE TRANSMISSION PLATE. *JB
Apr 14, 2010
DT: CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING ON THE HIGHWAY THE CAR SHUT DOWN WITHOUT WARNING. NO PARTICULAR SPEED OR CIRCUMSTANCE. THIS INCIDENT HAPPENED SEVERAL TIMES ON INTERSTATE. WHILE GOING 70 TO 75 MPH. THE CAR SHUT DOWN, NO BATTERY, NO LIGHTS, AND IT WAS VERY HARD TO STEER. IT HAPPENED AT STOP SIGN OR AT SPEEDS OF 35 TO 45 MPH .AFTER PUTTING VEHICLE IN PARK THEN IN NEUTRAL OR PARK IT WILL START BACK UP. VEHICLE WAS TAKEN BACK TO DEALERSHIP 3 TIMES IN THE LAST 3 WEEKS. MECHANIC RECALIBRATED THE AUTOMATIC TRANSMISSION CONTROL MODULE (PCM) ,AND WAS TOLD IT WOULD BE OKAY. TOOK IT OFF THE DEALERSHIP AND WITHIN 10 MILES INCIDENT STARTED HAPPENING AGAIN. FLIGHT RECORDER WAS INSTALLED ON OCTOBER 6, 2005 WAS TOLD TO PUSH A BUTTON EVERY TIME THE VEHICLE SHUT OFF, BUT THE PROBLEM WAS THAT THERE WAS ELECTRICITY GOING TO ANYTHING TO MAKE THE FLIGHT RECORDER SHOW THE PROBLEM. *AK
Oct 06, 2005
STEERING,LATCHES/LOCKS/LINKAGES
2 complaints
NO EVENTS PULLED INTO PARKING LOT LEFT CAR FOR FEW MINUTES CAME BACK AND THE IGNITION WAS LOCKED SOLID. FROM WHAT I AM TOLD THIS IS A COMMON ISSUE WITH THE FORD FOCUS MINE IS A 2004. THIS IS A SAFETY HAZARD MAYBE NOT TO ME THIS TIME BECAUSE I WAS IN A PARKING LOT AND WAITED FOR OVER AN HOUR FOR A TOW TRUCK HOWEVER IF I WAS BROKEN DOWN ON THE SIDE OF THE ROAD FOR A FLAT TIRE AND THIS HAPPENED WHAT THEN OR IS THIS NOT CONSIDERED A SAFETY HAZARD BECAUSE NO ONE HAS BEEN KILLED THIS SEEMS LIKE SOMETHING THAT SHOULD OF BEEN RECALLED YEARS AGO. PROTECT THE CONSUMER. *TR
Dec 10, 2009
THE IGNITION SWITCH ON MY 2004 FORD FOCUS (MANUAL TRANS) LOCKED UP THE STEERING COLUMN. LUCKILY THE CAR WAS NOT RUNNING AND PARKED IT STILL REQUIRED THE CALL OF FOUR TOW TRUCKS TO GET IT INTO THE DEALER. BECAUSE THE FRONT WHEELS WERE LOCKED IN A SLANTED POSITION WHEN I PARKED THE FIRST FLATBED TRUCK WASN'T ABLE TO LOAD IT. IT REQUIRED A SECOND TRUCK TO TOW IT TO MY OWN MECHANIC. FROM THERE HE REQUIRED IT TO BE TOWED TO THE DEALER, SAME RESULTS WITH TOW COMPANY'S. THE DEALER WANTED TO CHARGE $357 ON TOP OF THE TOWING FEE FOR IGNITION LOCK REPLACEMENT. *TR
Dec 01, 2008
FUEL SYSTEM, OTHER
2 complaints
ACCELERATOR PEDAL STICKS HAPPENED RIGHT AFTER PURCHASE IN 04, THROTTLE BODY HAS BEEN REPLACED BY DEALER TWICE ALREADY, NOW OUT OF WARRANTY AND THROTTLE BODY STICKING AGAIN. *TR
May 22, 2009
RAW FUEL LEAKS FROM GASOLINE EVAPORATIVE CANISTER WHEN VEHICLE HAS BEEN RECENTLY FUELED. DRIVEABILITY PROBLEMS ACCOMPANYING LEAKAGE. INCLUDES DIFFICULTY STARTING/ HESITATING/SURGING AT HIGHWAY SPEEDS, AND STALLING AT LOW SPEED MANEUVERS.*AK
May 16, 2007
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
1 complaint
As I was stopped at red light it stalled as I drove thru. So I pulled over. Got out to open hood. It was smoking.struggled to open hood. Ran around to get towel to smother the fire. But it was too far gone. Man told me just leave it. It was total loss.
Apr 05, 2023
AIR BAGS,UNKNOWN OR OTHER
1 complaint
I was coming home one night, in my 2004 Ford focus, when another driver comes speeding up behind me. He then proceeds to pass me during a corner, cutting me off. I hit the brakes and lost control. Ended up rolling my vehicle with my 8 month old daughter and i. Back window exploded, and not a single air bags had deployed when I got into my accident.
Jun 13, 2022
STRUCTURE,SERVICE BRAKES
1 complaint
IN JANUARY, I WAS INVOLVED IN A TRAFFIC CRASH. I APPLIED THE BREAKS TO MY VEHICLE (GIVING PLENTY OF TIME TO COME TO A STOP AND ONLY TRAVELING 20 MPH ) BUT THE VEHICLE DID NOT COME TO A COMPLETE STOP. AS A RESULT, I HIT A VEHICLE IN FRONT OF ME. I DO NOT KNOW WHAT THE VEHICLE WOULD NOT STOP. IT WAS AS IF THE BREAKS WERE NOT WORKING CORRECTLY.
Mar 10, 2020
POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS DETECTED FROM THE FRONT OF THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE KEY OVERHEATED IN THE IGNITION SWITCH AND THE VEHICLE HESITATED TO DRIVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT FURTHER MENTIONED THAT THE VEHICLE'S FUEL CONSUMPTION WAS HIGHER THAN NORMAL. THE CONTACT ALSO MENTIONED THAT BOTH PASSENGER DOORS WERE INOPERABLE. THE CONTACT MENTIONED THAT THE DRIVER'S SIDE DOOR NEEDED EXTRA STRENGTH TO OPEN AND THE REAR PASSENGER DOOR WAS STUCK AND WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO MULTIPLE UNKNOWN DEALERS WHERE THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED AND THE ENGINE VALVE WAS STUCK. THE CAUSE OF THE OTHER FAILURES WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Aug 22, 2019
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
1 complaint
MY BATTERY LIGHT SEEMS TO FLASH WHEN THE CAR IS OFF. CAR HAS STALLED SEVERAL TIMES WHILE DRIVING TRY TO ACCELERATE OVER 50 MILES AN HOUR CAR WILL SHUT OFF. BACK HATCH ON WAGON SEEMS TO RELEASE ITSELF WHILE DRIVING WELL UNLOCK AUTOMATICALLY. HAVE REPLACED THREE THERMOSTAT AND THERMOSTAT HOUSING DUE TO OVERHEATING CAR WILL NOT TELL ME IS OVERHEATING IT WILL BOIL IN THE OVERFLOW RETURN TANK PRESSURIZE AND SHOOT THE CAP OFF?...
Jul 24, 2019
LATCHES/LOCKS/LINKAGES,FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 06E056000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES). SHE STATED THAT DUE TO POOR DESIGN, THE QUICK CONNECTORS WOULD NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR WAS FULLY ATTACHED. THE CONTACT ALSO STATED THAT SHE WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE AND BOTH REAR DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Jul 19, 2019
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
MY VEHICLE INSTRUMENT CLUSTER FAILED CAUSING ALTERNATOR TO DIE AND FALSE READINGS ON THE DASH WITH MULTIPLE ALERTS SUCH AS BATTERY, AIRBAG , OIL AND INCORRECT SPEED DIAL. THE VEHICLE INSTRUMENT FAILED AT 30,000 MILES AND IF YOU SEARCH IT IS A VERY COMMON ISSUE WITH THE FORD FOCUS VEHICLE'S. THE VEHICLE STALED AND DIED WHILE BEING DROVE IN TOWN AND THANK GOD IT DID NOT HAPPEN WHILE ON THE HIGHWAY.
Jul 02, 2018
STEERING,AIR BAGS,SEAT BELTS
1 complaint
TL* THE CONTACT OWNED A 2004 FORD FOCUS. WHILE DRIVING 45 MPH, THE STEERING WHEEL VEERED TO THE RIGHT AND VIBRATED VIOLENTLY. THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL AND CRASHED INTO A DITCH. THE VEHICLE FLIPPED OVER TWICE. THE CONTACT SUSTAINED SECOND DEGREE BURNS FROM THE SEAT BELT, WHIPLASH, AND BURNS TO THE RIGHT ARM FROM THE AIR BAGS. MEDICAL ATTENTION WAS REQUIRED. THE REAR DRIVER SIDE PASSENGER SUSTAINED WHIPLASH AND STOMACH BRUISES FROM THE SEAT BELT, WHICH ALSO REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Sep 06, 2016
VISIBILITY/WIPER
1 complaint
DRIVER WINDOW SHATTERED WITH PIECES OF GLASS FALLING ON SPOUSE. CAR WAS NOT MOVING. WINDOW WAS GOING UP. HAD INDEPENDENT SHOP REPLACE WINDOW, SWITCH, REGULATOR. COST $490.
Mar 31, 2016
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER
1 complaint
MY CAR WAS TURNED OFF AND MY DASH LIGHTS WOULD FLICKER AND BEEP, MY RADIO GOES ON AND OFF BY IT SELF, THE REAR WIPER AND THIRD BRAKE LIGHT DO NOT WORK, AND NOW EVERYTHING DOES NOT WORK.
Feb 04, 2016
SUSPENSION,STRUCTURE
1 complaint
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, A RATTLING TYPE NOISE WAS HEARD COMING FROM THE REAR WHEEL AREA. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE REAR PASSENGER SHOCK ABSORBER PUNCTURED THROUGH THE WHEEL WELL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE FAILURE WAS DUE TO RUSTING AND CORROSION OF THE WHEEL WELL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
Mar 18, 2015
SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE CONTACT HEARD AN ABNORMAL NOISE. THE FAILURES OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Aug 11, 2014
ELECTRICAL SYSTEM,SEATS
1 complaint
3/1/14: DRIVER'S SIDE HEATED SEAT BURNED THROUGH UPHOLSTERY AND CAUGHT FABRIC ON FIRE, WHILE MY DAUGHTER WAS DRIVING VEHICLE. AFTER SEARCHING THE INTERNET, I FOUND THAT THIS HAS HAPPENED TO OTHER FOCUS OWNERS. THERE WAS A SERVICE BULLETIN (04B16); WHY NO RECALL? *TR
Feb 28, 2014
SERVICE BRAKES
1 complaint
IT HAPPENED SPORADICALLY AND ONCE IN A WHILE. WHEN BACKING OUT OF MY PARKING SPOT, THE BRAKES BARELY WORKED. THE PEDAL WAS VERY HARD TO PRESS AND IT TOOK A LOT OF FORCE TO BRING THE VEHICLE TO A STOP. TODAY, IT HAPPENED AGAIN WHEN I WAS ON THE "DRIVE" MODE. THERE IS NO WAY TO PREDICT WHEN IT WOULD HAPPEN. THE ONLY PATTERN HERE IS IT HAPPENED SHORTLY AFTER STARTING THE CAR. IT COULD BE IN THE REVERSE OR DRIVE MODE. THE FREQUENCY SEEMED INCREASED RECENTLY WHEN IT WAS VERY COLD. *TR
Feb 13, 2014
POWER TRAIN,STRUCTURE,ENGINE
1 complaint
WHILE DRIVING THE VEHICLE STOPPED RUNNING SUDDENLY. MY DAUGHTER SAW STEAM OR SMOKE COMING FROM THE FRONT ENGINE COMPARTMENT. WITHIN A MINUTE OR SO THE WHOLE FRONT OF THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE WAS INTENSE, THE TOP OF THE ENGINE WAS MELTED, THE INTERIOR OF THE DASH WAS DESTROYED, AND THE VEHICLE WAS DAMAGED BEYOND REPAIR. IT LOOKS LIKE THE MOST INTENSE FIRE AREA WAS AROUND THE FUSE PANEL. I DID CONTACT FORD THROUGH SEVERAL AVENUES BUT THEY APPEARED TO BE DISINTERESTED. *TR
Feb 10, 2014
FUEL/PROPULSION SYSTEM
1 complaint
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE ATTEMPTING TO RESUME ACCELERATION. THE FUEL WARNING LIGHT ILLUMINATED AS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED. THE AIR IDLE CONTROL WAS REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 06E056000 (FUEL SYSTEM, GASOLINE) BUT THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 126,000.
Oct 03, 2013
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
THE KEY WILL NOT TURN IN THE IGNITION. THIS HAS BEEN ONGOING FOR TWO MONTHS. IT TAKES SEVERAL MINUTES OF JIGGLING TO FINALLY GET THE IGNITION LOCK TO RELEASE. I DRIVE THIS CAR ON BUSINESS, INCLUDING IN REMOTE AREAS. IT IS SCARY TO TRY TO START THE CAR AND HAVE THE KEY NOT TURN. SO FAR, I'VE ALWAYS BEEN ABLE TO GET IT TO EVENTUALLY WORK, BUT THIS IS RIDICULOUS. WE'VE JUST STARTED EXPERIENCING THE SAME ISSUE ON MY WIFE'S 2007 FORD FOCUS. IN RESEARCHING THIS, IT HAS BEEN A PROBLEM ON THE FOCUS SINCE THE BEGINNING AND APPARENTLY FORD HAS REFUSED TO ACKNOWLEDGE THE ISSUE OR CHANGE THE IGNITION LOCK MECHANISMS ON LATER FOCUS MODELS. POTENTIALLY GETTING STRANDED AT NIGHT OR IN A REMOTE AREA DUE TO A FAULTY IGNITION LOCK IS A SERIOUS SAFETY ISSUE. ONE SHOULD NEVER HAVE A PROBLEM IN TURNING THE KEY IN THE IGNITION. FOR WHAT IT IS WORTH, I AM A CAREER SAFETY AND RISK MANAGEMENT CONSULTANT WORKING IN THE COMMERCIAL INSURANCE INDUSTRY WITH 35 YEARS EXPERIENCE. *TT
Jun 21, 2012
EXTERIOR LIGHTING,VISIBILITY
1 complaint
2004 FOCUS ZWT 1. LOSS OF FRONT WIPER PARK FUNCTION ! 2. LOSS OF HEADLIGHT / AUXILIARY LAMP FUNCTION ! HAPPENED AT 2 SEPARATE INCIDENTS DURING 2009. *TR
Apr 25, 2010
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
I HAVE TWO ISSUES WITH MY FORD FOCUS (2004) FIRST, I RAN INTO A PROBLEM WITH THE IGNITION SWITCH AND IT WILL NOT TURN. I LEFT THE KEY IN FOR A COUPLE OF MONTHS WHEN THIS INITIALLY HAPPENED BUT, IT WORE OUT MY ALTERNATOR AND I HAD TO HAVE IT REPLACED. I REMOVED THE KEY ONCE THE NEW ALTERNATOR WAS INSTALLED. I HAD SOME MINOR SUCCESS WITH INSERTING THE KEY AND HAD TO BANG ON IT WITH MY HAND TO GET IT TO TURN. THIS WORKED SUCCESSFULLY FOR 2 WEEKS. THE IGNITION SWITCH IS NOW FROZEN. I AM BACK TO SQUARE ONE. SECONDLY, THE TRUNK LATCH DOESN'T CLOSE PROPERLY AND I HAVE TO USE MY REMOTE TO REOPEN THE MECHANISM IN ORDER TO GET IT TO CLOSE. VERY AGGRAVATING. I WILL NOT PURCHASE ANOTHER FORD IF THESE ISSUES ARE NOT RECALLED. *TR
Oct 07, 2009
STEERING,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
1 complaint
FOR ABOUT A MONTH NOW, THE IGNITION AND/OR STEERING WHEEL LOCKS UP WHEN I TRY TO PUT THE KEY IN TO START MY 2004 FORD FOCUS. I INITIALLY SPENT 20 MINUTES TRYING TO FIGURE OUT HOW TO START THE CAR. NOW I REALIZE I HAVE TO JIGGLE, TURN, & FINAGLE EVERYTHING JUST RIGHT & I CAN GET IT THE IGNITION TO TURN IN A FEW MINUTES. IT IS RIDICULOUS THAT I NOW THINK GETTING MY CAR STARTED IN UNDER 5 MINUTES IS "GOOD." THIS HAPPENS 9 OUT OF 10 TIMES THAT I TRY TO START THE CAR. I HAVE SEEN MANY SIMILAR COMPLAINTS. SEEMS LIKE FORD NEEDS TO FIX THIS PROBLEM. I AM NOT IMPRESSED. *TR
Feb 06, 2009
LATCHES/LOCKS/LINKAGES,EQUIPMENT
1 complaint
WE HAVE ALREADY FILED A PREVIOUS COMPLAINT FOR ALMOST EXACTLY THE SAME DEFECT WHICH HAPPENED WITHIN APPROXIMATELY A YEAR AND A HALF OF EACH OTHER. IT WAS RECOMMENDED THAT WE FILE A COMPLAINT WITH YOU, ABOUT 2 SEPARATE/SIMILAR EVENTS THAT HAVE OCCURRED DURING OUR OWNERSHIP OF THIS VEHICLE (2004 FORD FOCUS ZX-3). IT BECAME DIFFICULT TO INSERT/REMOVE KEY FROM IGNITION FOR A COUPLE OF WEEKS. ON THE PREVIOUS OCCASION THE KEY BECAME STUCK AND THE CAR WOULD NOT START. AFTER THE ONSET OF THE MOST RECENT INCIDENT, THE KEY BECAME COMPLETELY STUCK IN THE IGNITION, IT WILL TURN SLIGHTLY EITHER WAY, THE KEY WILL NOT COME OUT, BUT THE CAR WILL START. ON THE FIRST OCCURRENCE WE HAD TO HAVE THE CAR RE-KEYED, AND BOUGHT A NEW LOCK CYLINDER AND HAD IT PROGRAMMED AND INSTALLED AT THE FORD DEALERSHIP. LUCKILY THE FIRST TIME IT HAPPENED WE WERE AT A FRIENDS HOUSE IN THE NEIGHBORHOOD, SO WE WERE NOT STRANDED IN THE MIDDLE OF NOWHERE, AND THIS TIME FORTUNATELY THE CAR WILL STILL START. HOWEVER, THE KEY REMAINS STUCK IN THE IGNITION SO REALISTICALLY SOMEONE COULD STEAL THE CAR. *TR
Jan 28, 2009
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VISIBILITY
1 complaint
THE IGNITION LOCK AND THE KEY WOULD NOT COME OUT. HAD TO BE TOWED AT MIDNIGHT FROM THE HOSPITAL IN 18 DEGREE WEATHER. DEALERSHIP SAID MANUFACTURE PART AT A COST OF $455.00. BRAKE NOISE NO ONE CAN FIND. REPLACED THE WINDSHIELD WIPER ARM TWICE. WILL NEVER BUY FORD AGAIN!!! *TR
Jan 27, 2009
STEERING,SEAT BELTS
1 complaint
THE IGNITION ON MY 2004 FORD FOCUS HAS LOCKED UP IN THE PAST AND I HAVE BEEN ABLE TO UNLOCK IT WITH A LITTLE JIGGLING OF THE STEERING WHEEL. LAST NIGHT WAS NOT THE SAME. AFTER TRYING FOR 20 MINUTES, IN 20 DEGREE WEATHER, WITH MY 4 YEAR OLD WITH ME, I HAD TO CALL A TOW TRUCK. THEY HAD TO TOW IT TO A FORD DEALERSHIP. AFTER RESEARCHING THIS PROBLEM, I AM SHOCKED TO SEE THE AMOUNT OF PEOPLE THAT HAVE HAD THIS SAME ISSUE ON THE FOCUS, AMONG OTHER FORD MODELS. SOMETHING NEEDS TO BE DONE TO GET THIS FIXED. I AM GLAD I WAS 10 MILES FROM HOME RATHER THAN OVER 50. IT IS THESE TYPES OF ISSUES THAT DON'T GET RESOLVED THAT CAUSE CONSUMERS TO NOT PURCHASE ANOTHER FORD VEHICLE. ALSO, 2 OF MY 3 BACK SEATBELTS DON'T WORK ANYMORE. *TR
Dec 15, 2008
EQUIPMENT
1 complaint
MY 2004 FORD FOCUS ZTS WITH 79,000 MILES ON IT IGNITION FROZE AND LEFT ME STRANDED AT WORK FOR 1 HOUR IN 90 DEGREE HEAT. I CALLED FORD DEALERSHIP AND THEY TOLD ME THAT I'M LUCKY THAT I HAVE NOT REPLACED MY IGNITION AT LEAST THREE TIMES WITH 79,000 MILES. I WAS ALSO TOLD THAT THE IGNITIONS FALL APART AND THERE IS NO WARRANTY TO PROTECT ME AGAINST THE MANUFACTURERS DEFECT. I ALSO GOOGLED FORD FOCUS IGNITIONS AND THERE ARE THOUSANDS OF PEOPLE WHO HAVE HAD THE SAME PROBLEM LUCKY I HAVE ONLY EXPERIENCED THIS ONCE. *TR
Jun 08, 2008
STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,WHEELS
1 complaint
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING 55-70 MPH, THE VEHICLE AND THE STEERING WHEEL BOTH BEGAN TO SHAKE. WHEN THE SPEED IS BELOW 55 MPH, THE SHAKING WILL STOP OR DECREASE. WHEN APPLYING THE BRAKES WHILE DRIVING, THE CONTACT HEARD METAL ON METAL FROM THE REAR OF THE VEHICLE ON THE DRIVER'S SIDE. THE DEALER STATED THAT THE BRAKES WERE FINE. THE CURRENT MILEAGE WAS 54,019 AND FAILURE MILEAGE WAS 50,759. UPDATED 01/02/08 *BF THE CONSUMER STATED THE VEHICLE SQUEAKED AND VIBRATED AND WHEN THE BRAKES WERE APPLIED THERE WAS A GRINDING NOISE. THE ENGINE MOUNT WAS REPLACED, DUE TO IT BEING BROKEN. THE SHIFTER SQUEAKED. THE RIMS WERE BENT AND THE TIRES WERE OUT OF BALANCE. UPDATED*JB
Nov 30, 2007
AIR BAGS,VEHICLE SPEED CONTROL
1 complaint
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE VEERED OFF THE ROAD. THE CONTACT DID NOT DEPRESS THE BRAKES AND THE RIGHT FRONT OF THE VEHICLE STRUCK A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE WAS DESTROYED. THERE WAS A RECENT TIRE ROTATION PERFORMED ON THE VEHICLE AND AAA AND THE DEALER DETERMINED THAT THE LUG NUTS WERE STRIPPED. THE CONTACT HAS A POLICE REPORT. THE CURRENT AND FAILURE MILEAGES WERE 97,000.
May 08, 2007
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
TL*THE CONTACT OWNS A 2004 FORD FOCUS ZTS. THE CONTACT STATED THAT THE BRAKES WORKED INTERMITTENTLY. THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER CHANGED THE BRAKE PADS. UPON LEAVING THE DEALER THE FAILURE RECURRED. ALSO, THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK. ON SEVERAL OCCASIONS THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL AND THEN DEPRESSED IT AGAIN FOR THE VEHICLE TO RESPOND PROPERLY. WEATHER AND SPEED WERE NOT FACTORS. THE CURRENT AND FAILURE MILEAGES WERE 41,500. *AK
Apr 20, 2007
ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
CAR STALLS WITHOUT NOTICE. SENT DAUGHTER TO EMERGENCY ROOM ONE TIME. STALLS 2 DIFFERENT WAYS, WHILE DRIVING AND SOMETIMES WHEN COMING TO A STOP. TOTAL LOSS OF CONTROL HAPPENS. HAS BEEN IN SHOP MANY, MANY TIMES AND THEY CAN'T FIGURE OUT PROBLEM. STARTED WHEN CAR WAS 7 MONTHS OLD. ALSO, CLUTCH PREMATURELY WENT OUT. HAS BEEN REPLACED 2 OR 3 TIMES. (CAR HAS 26,000 MILES CURRENTLY). ALSO, THERMOSTAT HAS GONE OUT MANY, MANY TIMES- DAUGHTER HAS DRIVEN MOST OF WINTER WITH NO HEAT. *NM
Jan 23, 2007
SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
2004 FOCUS BELT TENSIONER BROKE AND BATTERY FAILED. *TS THE FRONT DOOR HAD TO BE ALIGNED AND THE DOOR SEAL WAS REPLACED. THE THROTTLE CABLE HAD TO BE RE-ROUTED DUE TO THE CABLE BINDING. THE FRONT WHEEL BEARINGS WERE REPLACED. THE LEFT REAR MOTOR ASSEMBLY WAS REPLACED, THE 3RD BRAKE LIGHT LENS AND RIGHT SIDE CV AXLE WAS REPLACED. THE TRANSMISSION STARTED SHIFTING ERRATICALLY. THE CONSUMER ATTEMPTED TO MAKE A TURN, AND THE TRANSMISSION WOULD SHIFT FROM 1ST TO 2ND GEAR UNTIL THE ENGINE REVVED UP PAST 6000 RPM. THE CONSUMER WAS TOLD THERE WAS A PROBLEM WITH THE SERVO PISTONS. THE TRANSMISSION WAS EVENTUALLY REPAIRED. THE BATTERY FAILED 5 TIMES. *JB
Dec 15, 2006
SERVICE BRAKES, HYDRAULIC,AIR BAGS
1 complaint
FRONT END COLLISION, AIR BAG PUT OUT POWDER AND LIGHT INDICATES DEPLOYMENT, HOWEVER NO DEPLOYMENT OF AIRBAG OCCURRED. MY DAUGHTER WAS INJURED AND THE STATE TROOPER STATED THAT THE AIR BAG SHOULD HAVE DEPLOYED. THIS APPEARS TO BE AN OBVIOUS DEFECT AND IT WAS NOTED THAT THERE ARE SEVERAL OTHER COMPLAINTS ON NHTSA WEBSITE. VEHICLE IS CURRENTLY AT DEALER FOR CRASH REPAIR I HAVE YET TO HEAR THEIR DETERMINATION REGARDING THE AIR BAG NON-DEPLOYMENT. ADDITIONALLY, THE BRAKES ON THE VEHICLE FADED AND FAILED TO STOP THE VEHICLE, THIS IS THE SECOND BRAKE FADE PROBLEM I HAVE HAD WITH THIS VEHICLE. IT HAS BEEN TO THE DEALER ONCE FOR THE PROBLEM AND THEY FOUND AIR IN THE BRAKE SYSTEM. *NM
Oct 06, 2006
VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
I HAVE A 2004 FORD FOCUS THAT HAS 18,000 MILES. I HAVE ALREADY HAD TO HAVE THE THROTTLE REPLACED TWICE; AFTER SEVERAL THOUSAND MILES, THE THROTTLE BEGINS TO STICK AND IT BECOMES MORE DIFFICULT TO APPLY LIGHT PRESSURE TO THE GAS PEDDLE. THE THROTTLE WILL STICK AND AS I APPLY PRESSURE TO THE GAS, THE CAR WILL SURGE FORWARD WHEN THE FORCE FINALLY OVERCOMES THE THROTTLE STICKING. THIS CAUSES PROBLEMS IN COMMUTE STOP/GO TRAFFIC AS I HAVE SEVERAL TIMES ALMOST HIT THE CAR IN FRONT OF ME BECAUSE OF THE SURGE. *NM
Jul 22, 2006
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
I HAVE TO REPLACED 02 SENSORS 3 TIMES IN LESS THAN 50000 MILES. *NM
Mar 16, 2006
STEERING,AIR BAGS
1 complaint
VEHICLE WAS TRAVELING ON HIGHWAY, WEATHER WAS CLEAR, ROAD WAS DRY. STEERING WHEEL BEGAN TO VIBRATE, VEHICLE SUDDENLY VEERED TO RIGHT AND OUT OF CONTROL. VEHICLE STRUCK GUARD RAIL HEAD ON, UPON IMPACT AIR BAGS DID NOT DEPLOY. MY WIFE WAS SERIOUSLY INJURED WHEN HER HEAD STRUCK THE WINDSHIELD. SHE RECEIVED CUTS TO HER FOREHEAD, MULTIPLE CONTUSIONS AND A FRACTURED ANKLE THAT WILL REQUIRE SURGERY TO REPAIR. THE VEHICLE WAS INSPECTED BY A CRASH INVESTIGATOR AND IT WAS DETERMINED THAT A DEFECTIVE TIE ROD WAS THE LIKELY CAUSE OF THE LOSS OF CONTROL AND THERE WAS SUFFICIENT FORCE TO DEPLOY AIR BAGS. *NM
Feb 04, 2006
SUSPENSION,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
1 complaint
BRAKE PROBLEM. AT ABOUT 2000 TO 3000 MILES BREAKS STARTS TO SQUEAL AND GRIND. TOOK IT IN TO SERVICE AT DEALER COMPLAINING ABOUT PROBLEM, AS IT GOT WORSE AND WAS NOT NORMAL IN 6,000 MILES. WAS TOLD NO PROBLEM, ROUTINE BREAK IN. THEN AT 12,000 MILES STILL A PROBLEM. WENT TO ANOTHER DEALER, SAID THE SAME THING. NOW WITH NEARLY 18,000 MILES, ROTORS ARE GROOVED VERY BAD. EVIDENCE AND WARNING WAS EVIDENT IN THE EARLIER MILES AS WELL. FORD HAS DONE NOTHING TO HELP. I FEEL THEY OWE ME A NEW PAIR OF ROTORS AND PADS. ALSO, COMPLAINED OF CLUTCH NOISE PROBLEM. I HAVE HEARD OF A TSB CLAIMING CERTAIN 2004 FOCUS HAVE A TRANSAXLE MISALIGNMENT CAUSING PRE-MATURE CLUTCH WEAR AND NOISE. WIPER SWITCH HAS BEEN REPLACED BY RC LACY FORD, BETTER SERVICE, BUT THEY WON'T SERVICE ME ANYMORE, SINCE I DID NOT BUY IT THERE, AND RAVENA IS SO CLOSE. I NEED TO CONTACT CROSSROADS ABOUT ALL FUTURE WARRANTY ISSUES AND COMPLAINTS. DOORS IN THE REAR ALSO STICK, AND WEAR OF DOOR STRIKER IS EVIDENT. TIRES HAVE ALSO BEEN WORN PRETTY BAD PIRELLI 195/60 R15. BACK PAIR ARE TOTALLY BALD, AND ONLY HAVE HAD LIKE 18,000 MILES, I THINK IT WAS A ALIGNMENT ISSUE, WHICH FOR A CAR 17 MONTHS OLD SHOULD NOT BE AN ISSUE. I NOTICED WEAR AT AROUND 13,000 MILES. DURING MY SECOND TIRE ROTATION. HAVE HAD TOO MANY PROBLEMS WITH THIS NEW VEHICLE. ALSO ISSUES WITH EXTREME CHIPPING AROUND THE REAR WHEEL WELL. ALSO HAVE HAD A HESITATION PROBLEM AT ABOUT 25 MPH. #RD GEAR USED TO BE DIFFICULT TO ENGAGE. PLEASE HELP ME RESOLVE THESE ISSUES. I GOT NOWHERE WITH THE DEALERS MYSELF. THE VIN IS NOT THE APPROPRIATE VIN. MY CAR IS A 2004 ZX5 DURATEC 2.3E 5 SPD. ALMOST ALL OPTIONS INCLUDED. THANK YOU. *NM
Nov 18, 2005
SERVICE BRAKES, HYDRAULIC,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
DT: THE CONSUMER STATED THAT WHILE DRIVING, THE CRUISE CONTROL ACTIVATED BY ITSELF AND CAUSED THE VEHICLE TO ACCELERATE. THE ACCELERATION WAS RAPID IN NATURE. THE CONTACT WAS NOT ATTEMPTING TO USE THE CRUISE CONTROL AT THAT TIME, SHE WAS APPROACHING A STOP SIGN. THE VEHICLE HAS NOT BEEN TO DEALER OR A MECHANIC FOR A DIAGNOSIS OF THE PROBLEM. *AK THE CONSUMER ALSO STATED THE WINDSHIELD LINING WAS COMING APART, ONE OF THE ROTORS WERE WARPED. UPDATED 11/29/05. *JB
Oct 24, 2005
STEERING,EQUIPMENT
1 complaint
I DROVE AND PARKED THE 2004 FORD FOCUS ABOUT 40 MINS FROM MY HOME. ABOUT 2 HOURS LATER, I WENT TO GET IN MY CAR AND THE STEERING WHEEL WAS LOCKED. I INSERTED THE KEY AND IT WOULD NOT TURN. SEVERAL PEOPLE TRIED JIGGLING THE STEERING WHEEL, STEPPING ON THE BRAKE ALL TO NO AVAIL. I CALLED AAA AND FORD ROADSIDE AND WAS TOLD BY BOTH THAT IT WOULD NEED TO BE TOWED AND THAT THEY COULD DO NOTHING AT THIS TIME (SAT. EVENING/ SUN MORNING OF COLUMBUS DAY WEEKEND). *NM
Oct 09, 2005
SUSPENSION,FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
IN MINNEAPOLIS 4/23/04 THE CAR STALLED IN STOP AND GO FREEWAY TRAFFIC AND TOOK A FEW MINUTES ON THE FREEWAY TO RE-START-MILEAGE THEN-APPROX 2317 R/O OPEN DATE R/O CLOSE DATE 9/21/04 10/05/04 THE FIRST 4 DATES ARE TRANSMISSION RELATED. INITIALLY THE CAR WOULD POP OUT OF 2ND GEAR WHILE SLOWING OR TURNING A CORNER 2/03/05 2/10/05 BEARINGS REPLACED 2/12/05 2/15/05 CRUISE INOPERABLE 3/15/05 3/23/05 TRANSMISSION REPLACED. 3/25/05 3/30/05 THIS IS A THROTTLE BODY REPLACEMENT ALL OF THESE REPAIRS WERE DONE UNDER WARRANTY. IN A FURTHER PAGE I DO NOT KNOW WHAT "OEM" MEANS SO HAVEN'T ANSWERED THAT QUESTION. *JB
Aug 28, 2005
SUSPENSION,FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
STEERING AND SUSPENSION/ CENTER SUPPORT BEARING/PART# Y542-3B436-A FAILED... BELIEVE CAR SOLD OUT OF ALLIGNMENT. REAR-END, BELIEVED CAUSE ALL WEAR ON FRONT SUSPENSION COMPONENTS, UNEVEN WEAR ON ALL TIRES ALSO, AND WOBBLY UNSTABLE REAR END. CAR WAS REPAIRED 6-3-2005 ALSO, THE THROTTLE BODY LINKAGE HAD TO BE REPLACED, WORN OUT, WAS CAUSING SUDDEN ACCELERATION AND HESITATED ACCELERATION, SOMETIMES ACTING LIKE STUCK....
Jun 03, 2005
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
WHILE DRIVING VEHICLE STALLED . DRIVER WAS ABLE TO RESTART THE VEHICLE FIFTEEN MINUTES LATER, AND DROVE IT TO THE DEALER. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAS HAPPENED MORE THAN ONCE, AND HAS NOT BEEN RESOLVED. *AK FORD MRFG STATED THAT THIS TYPE OF STALLING (FAILURE) DOES NOT INDICATE A SAFETY PROBLEM. THERE HAS BEEN A CONSTANT PROBLEM WITH 1/2 TANK OF GAS OR LESS SINCE THE CAR REACH 50,000 MILES. *BF
Apr 27, 2005
SERVICE BRAKES, HYDRAULIC,EQUIPMENT
1 complaint
I BOUGHT THE CAR WITH 0 MILES ON IT. I HEARD LOUD SQUEAKY NOISE IN THE BRAKES AT ANY SPEED WHEN SLOWING DOWN. THE FIRST WEEK, I TOOK THE CAR BACK TO FORD. FORD SENT ME HOME TELLING ME IT WAS DUST IN THE DRUMS. THEY SAID IT SHOULD WEAR OFF IN A WHILE. 1 MONTH LATER AND THE NOISE STILL WAS PRESENT NOT BETTER OR WORSE. I TOOK IT IN AGAIN, THEY HAD THE NERVE TO TELL ME TO JUST WAIT LONGER. 3 MONTHS AND THE NOISE CONTINUED. I THEN TOOK IT BACK AND THEY PUT NEW BRAKE PADS. I HAD THE CAR FOR 3 MONTHS AND THE BRAKE PAD WERE BAD??? THEY PUT NEW BRAKE PADS ON, AND AGAIN THE NOISE REMAINED. WILL THEY EVER FIX THIS PROBLEM??? IT IS NOW 1 YEAR AFTER AND THE NOISE REMAINS. DON'T BUY A FOCUS, EVEN BRAND NEW AND 100,000 MILE WARRANTY AND STILL HAVE PROBLEMS NO ONE WILL FIX.*AK
Apr 04, 2005
SERVICE BRAKES, AIR,ELECTRICAL SYSTEM
1 complaint
CAR WAS PURCHASED NEW IN 4-04 AT 4800 MILES BRAKES GROVED, DEALER SAID NO PROBLEM; ROTORS CUT & NEW PAD AT 10,000 AND AT 12000 GRINDING IS BACK, ALSO A FLOPPING RUBBING NOISE IN FRONT RIGHT WHICH I THINK IS BECAUSE THE ROTOR WERE CUT TOO FAR AND NOW THERE IS TOO MUCH PLAY BETWEEN PADS AND ROTOR, ALSO ELECTRICAL PROBLEMS, LIGHTS, DASH ICONS, DOOR LOCKS GO ON AND OFF EVEN WITHOUT A KEY. GEM MODULE & BATTERY REPLACED BUT INSTRUMENT CLUSTER DOES NOT WORK AND IS ON NATIONAL BACKORDER. NO SPEEDOMETER, NO ODOMETER, GAS GAUGE ETC. WHILE DRIVING, DOOR LOCKS LOCK AND UNLOCK AT WILL, DASH OCCASSIONALY FLASHED ON FOR 15 SECONDS AND THEN GOES OUT AGAIN. AGENCY THINKS IT'S THE INSTRUMENT CLUSTER BUT BECAUSE THEY CAN'T GET ONE TO REPLACE IT, WE CAN'T BE SURE. THE COMPUTER WAS KICKING OUT CODES FOR EQUIPMENT THAT ISN'T EVEN ON THE VEHICLE. DEALER SAYS NEVER SAW THIS PROBLEM BEFORE.
Feb 21, 2005
STEERING,SUSPENSION
1 complaint
WHILE DRIVING, THE CONSUMER HEARD A LOUD BOOM. UPON MAKING A RIGHT TURN, THE FRONT OF THE VEHICLE COLLAPSED. THE BALL JOINTS WERE LYING ON THE GROUND, THE TIE ROD WAS BROKE IN HALF AND THE BRAKE HAD ALSO BROKE IN HALF. THE VEHICLE WAS COMPLETELY INOPERABLE. THE CONSUMER STATED SHE DID NOT HIT ANYTHING. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Jan 24, 2005
SERVICE BRAKES, AIR,VEHICLE SPEED CONTROL
1 complaint
WHILE SLOWING TO ATTEMPT TO STOP, DEPRESSING BRAKE BECAME VERY HARD, AND CAR WOULD NOT STOP. THE ENGINE SPEED INCREASED MOMENTARILY WHILE FOOT ON BRAKE, TACHOMETER SHOWED INCREASED RPM, CAR MOVED FOWARD FASTER, AND HIT ANOTHER VEHICLE. THIS WAS 4TH TIME THIS OCCURRED WITH NEW VEHICLE, WITHIN FIRST 2000 MILES. FIRST THREE TIMES NO COLLISION OCCURRED DUE TO LUCK.
Aug 10, 2004
INTERIOR LIGHTING
1 complaint
THE INDICATOR LIGHTS ON THE INSTRUMENT PANEL FOR THE HIGH BEAM HEADLIGHT AND TURN SIGNALS WERE NOT BRIGHT ENOUGH. *AK *NM
Jun 22, 2004
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,INTERIOR LIGHTING
1 complaint
ELECTRICAL SYSTEM FAILED TO ILLUMINATE PROPERLY. THE INTERIOR AND EXTERIOR LIGHTS FAILED. THIS CAUSED POOR VISIBILITY FOR THE DRIVER. *AK
May 19, 2004
Frequently Asked Questions
How many problems does the 2004 FORD Focus have?
The 2004 FORD Focus currently has 386 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2004 FORD Focus?
The most common problems reported for the 2004 FORD Focus are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2004 FORD Focus problem data come from?
All problem and complaint data for the 2004 FORD Focus comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - FORD Focus
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2011 Problems
2010 Problems
2009 Problems
2008 Problems
2007 Problems
2006 Problems
2005 Problems
2003 Problems
2002 Problems
2001 Problems
2000 Problems
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