2007 FORD Focus Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
391
Complaints Reported
Complaints by Component
AIR BAGS
88 complaints
The contact owns a 2007 Ford Focus. The contact stated that while stopped at a traffic light, a vehicle crashed into the front of the contact’s vehicle. Additionally, two other vehicles crashed into the side and rear of the contact's vehicle; however, the air bags failed to deploy. No warning lights were illuminated. The contact and the passenger sustained injuries and received medical attention. A police report was filed. The vehicle was not totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 104,000.
Jun 15, 2023
The driver airbag light keeps going off and on. I went to ford dealer shop to fix it. Only shortly after it came back on. I tried different tricks online and they dont last long. This is a common issue among ford focus owners. The connection plug from airbag to the steering wheel is bad and it just loses connection from time to time. Focus owners cant just DIY sensitive parts like airbag to temporarly fix it nor can we spend big bucks to visit dealersshop everytime. They charged me $140 just look at my car. And told me $700 for airbag replacement, when all that needs replacing is the faulty connecting plug. Ford knows this but is getting away with jeopordizing with customers lives for money. Please make this recall issue so ford will fix for all focus owners before people dies from this well known focus issue because the driverside airbag failes to deploy. Please.
Sep 26, 2022
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS GRANDDAUGHTER WAS DRIVING A VEHICLE CUT IN FRONT OF HER. THE RESULT WAS THAT SHE BROADSIDED THE VEHICLE AT 35 MPH. THE FRONTAL AIR BAGS DID NOT DEPLOY ON EITHER THE DRIVER'S OR PASSENGER'S SIDES. ONE PASSENGER WAS TAKEN BY AMBULANCE WITH CHEST PAINS TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL JUNK YARD AND NO ESTIMATE HAS BEEN PERFORMED YET. THE DEALER OR MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 90,000. *TR
Jun 26, 2020
THE AIR BAG LIGHT IS ON AND COME AND GOES THIS CAR HAS NEVER WRECKED OR IN ANY DAMAGE TO IT. NOTHING WAS EVECTIVTED TO MAKE THE LIGHT COME ON AND STAY ON. I HAVE BEEN INFORMED TO GET IT RELPACED ASAP DUE TO THE FACT IF CAN GO OUT ANY SEC. I AM A SINGLE PARENT AND CAN NOT GO AND REPLACED A PART THAT SHOULD HAVE NO RESULT FROM MYSELF
Feb 19, 2020
IN DEC. 12-23 A DEER LANDED IN FRONT OF US AS WE WERE DRIVING ON A ON HIGHWAY AND GOING ABOUT 50 MPH. DEER DAMAGED HOOD RADIATOR ETC. BIGGEST CONCERN . BOTH AIRBAGS DEPLOYED. THE POWDER. RIGHT AFTER THE INITIAL IMPACT I SAID OPEN THE DOOR OPEN THE WINDOW CUZ THE DUST WAS FLYING AROUND THE CAR AND I BELIEVE I INHALED SOME IN MY THROAT UP MY NOSE THAT WAS REALLY BAD . THE DUST SMELLS BAD IRRITATING EYES THROAT. AS A COUPLE DAYS WENT BY. THROAT VERY SORE COUGHING OFF AND ON. ? THE CHEMICALS ? TOXIN,, CAN THEY CAUSE PROBLEMS LATER. INSIDE BOTH NAZAL PASSAGES VERY CRUSTY AND DRIED BLOOD. SMALL SKIN BURN ON MID NOSE. ALSO HEADACHES , FEEL DAZED, HAIR AND FACE HAD A WEIRD SMELL , ALSO SEVERE RINGING IN EARS. I AM EXTREMELY CONCERNED IF THIS VEHICLE HAS HAD ISSUES WITH TOXIC CHEMICALS AND WHAT HELP CAN I GET TO RESOLVE THIS AND I AM CONCERNED. THE POLICE CAME RESCUE CAME WE A GRATEFUL WE WERE ABLE TO WALK AWAY BUT SOMETIMES PROBLEMS OCCUR A FEW DAYS LATER. I AM EXTREMELY CONCERNED ABOUT THE RESPIRATORY IMPACT AND IRRITATION IF THE CHEMICALS CAN CAUSE PROBLEMS LATER. ON 12-25-19. I JUST DONT FEEL RIGHT. HEADACHES ALSO RESPIRATORY AND THROAT CONCERNS.
Dec 30, 2019
+ 83 more complaints for this component
ELECTRICAL SYSTEM
50 complaints
The contact owns a 2007 Ford Focus. The contact stated that the key ceased in the ignition when the vehicle was turned off. The vehicle was not taken to the dealer to be diagnosed nor repaired. The contact took the vehicle to a certified mechanic who replaced the ignition switch. The key fob was replaced however, the failure persisted. The manufacturer was made aware of the failure. The contact was informed that the Vin was not under recall. The manufacturer referred the contact to the NHTSA for assistance. The approximate failure mileage was 195,000.
Jun 14, 2021
RIGHT TAIL LIGHT BURNED OUT, WHICH I NOTICED IN A WINDOW REFLECTION AS I DROVE AWAY FROM AN AUTO PARTS STORE. WHEN I OPENED THE TAIL LIGHT ASSEMBLY TO CHANGE THE BULB, I SAW THAT THE BULB AND ITS BASE AND SOCKET WERE SCORCHED BLACK, AND THE HOLE IN THE RED PLASTIC TAIL LIGHT ASSEMBLY WHERE THE BULB HAS TO GO THROUGH WAS MELTED AND WARPED. THE RED PLASTIC HAD TO BE SCRAPED WITH A KNIFE TO OPEN THE HOLE ENOUGH FOR THE BULB TO GO THROUGH. I HAD TO GO TO MORE THAN ONE AUTO PARTS STORE TO BUY A NEW SOCKET. I HAD TO USE BLACK DUCT TAPE TO HOLD THE SOCKET IN PLACE. WHEN I CHECKED THE LEFT TAIL LIGHT ASSEMBLY, I SAW THAT IT HAD ALSO MELTED AND THE PREVIOUS OWNER HAD ALSO USED BLACK DUCT TAPE TO HOLD THE SOCKET IN PLACE. I READ ONLINE THAT FORD HAS SAID THE REASON FOR THE MELTING IS THAT THE DRIVER KEEPS HIS FOOT ON THE BRAKE PEDAL TOO LONG. SINCE WHEN IS THERE A TIME LIMIT ON PUTTING YOUR FOOT ON THE BRAKE, ESPECIALLY SINCE THIS IS REQUIRED WHEN YOU ARE AT A RED LIGHT, AND OFTEN HAPPENS WHEN YOU STOP TO CONSULT DRIVING DIRECTIONS AND DON'T WANT TO PUT YOUR CAR IN PARK WITH THE EMERGENCY BRAKE ON! WHAT IS THE TIME LIMIT? 30 SECONDS?
Sep 30, 2019
CAR IS NOT CHARGING. SMART CHARGE SYSTEM NOT WORKING PROPERLY
Sep 21, 2019
I WAS DRIVING IN THE RAIN WHEN THE INTERNAL LIGHTS STARTED TO FLICKER. THIS WAS FOLLOWED BY THE RADIO SHUTTING OFF, HEADLIGHTS DIMMING BEFORE TURNING OFF, AND WIPER BLADES FAILING. THIS WAS QUITE DANGEROUS AS IT WAS DARK OUT AND RAINING, AND I HAD NO WIPERS OR HEADLIGHTS. FORTUNATELY, I WAS LUCKY ENOUGH TO GET OFF THE ROAD BEFORE THE CAR FAILED ENTIRELY. THE CAR WOULD NOT RESTART, AND I HAD TO GET TOWED TO A MECHANIC. THE MECHANIC DIAGNOSED THE PROBLEM AS A FAULTY ALTERNATOR, WHICH ALSO CAUSED THE BATTERY TO FAIL. THE MECHANIC REPLACED BOTH COMPONENTS FOR $630.80.
Dec 16, 2015
OUT OF NO WHERE MY BATTERY INDICATOR LIGHT CAME ON. I STOPPED TO GET GAS AND ALL ELECTRICAL COMPONENTS OF THE CAR CUT OFF AND THE CAR DIED. I HAD SOMEONE JUMP ME AND I MADE IT TO MY HOUSE AND IN THE PARKING SPOT AND AS SOON AS I PARKED MY CAR IT DIED AGAIN. I WENT AND BOUGHT A NEW BATTERY ON 6/11/2015 TODAY IS 7/28/2015 AND THE SAME THING HAPPENED AGAIN I HAD THE BATTERY REPLACED A SECOND TIME AND HAD THE CAR TESTED AND FOUND OUT THE ALTERNATOR IS FAILING. I HAVE FOUND MANY MANY COMPLAINTS ABOUT THE ALTERNATOR FAILING AND BELIEVE THIS HAS BECOME A HUGE ISSUE. I HAD MY CHILDREN IN THE CAR WITH VERY HIGH TEMPERATURES OUTSIDE AND THE CAR SHUT OFF. I WILL REPLACE THE UNIT BUT I HAVE SEEN WHERE MANY PEOPLE REPLACED IT MULTIPLE TIMES WITHIN A 2 YEAR SPAN. PLEASE LOOK INTO THIS SITUATION.
Jul 28, 2015
+ 45 more complaints for this component
POWER TRAIN
24 complaints
IN JUNE 2013, I WAS DRIVING N ON I15 (APPROX 82 MILES FROM HOME. AFTER USING CRUISE CONTROL AROUND 80MPH, THE SPEED LIMIT CHANGED TO 65. AS I TAPPED THE BRAKE TO STOP CC, MY CAR ALMOST STOPPED TO A GRINDING HALT. THE CAR HAD 47000 MILES. AFTER I PANICKED FOR ABOUT A HALF HOUR BECAUSE I AM DISABLED, I FINALLY PUT IT IN D & IT WORKED. WHEN I RETURNED HOME, IT LITERALLY STOPPED PERMANENTLY IN MY DRIVEWAY. I CALLED A TOW TO TAKE TO FORD DEALERSHIP. I PAID FOR THE TOW AND OF COURSE ALMOST $200 TO TELL ME THE TRANSMISSION NEEDED REPAIRED! THIS WOULD COST AROUND $3600! FORD HAS BEEN IGNORING ME FOR YEARS BECAUSE I FEEL THEY SHOULD PAY FOR TOWING, DIAGNOSTICS, REPAIRS AND CAR RENTALS. I HAVE RECEIVED NOTHING. NOT A LETTER FROM THE DEALERSHIP'S OWNER, NOTHING. I BOUGHT THIS CAR WITH EIGHT MILES ON THE ODOMETER & TOOK CARE OF IT SO IT WOULD LAST MANY YEARS. FORD HAS TREATED ME EXTREMELY UNFAIRLY & I'M STILL VERY ANGRY ABOUT THE MONEY I HAD TO SPEND! THANK YOU
Jul 17, 2017
"TAKATA RECALL" I'M HAVING TRANSMISSION PROBLEMS WITH MY FORD FOCUS WHILE DRIVING, THE TRANSMISSION WILL NOT SHIFT CORRECTLY IN THE HIGHER GEARS, 3RD AND 4TH I HAD IT CHECKED AT A TRANSMISSION SHOP WHO VERIFYED THAT THE COMPUTER TOLD THEM THAT THE HIGHER GEARS WERE AT FAULT. I WOULD LIKE ANY HELP YOU CAN GIVE ME WITH THIS PROBLEM.
Mar 02, 2016
WAS LEAVING WORK PUT THE VEHICLE INTO GEAR AND THE SHIFTER CAME APART IN MY HAND AFTER IT WAS PUT INTO GEAR. WAS NOT ABLE TO PUT THE CAR IN PARK OR TAKE THE KEY OUT OF IGNITION.WHILE I WAS DRIVING.
Oct 21, 2015
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING AT 60 MPH, THE VEHICLE DECREASED IN SPEED TO 30 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT A BUSHING FAILED AND NEEDED TO BE REBUILT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS NOT AVAILABLE. UPDATED 01/12/16*LJ
Sep 17, 2015
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE ENGINE POWER DECREASED WITHOUT WARNING AND THE ENGINE REVVED RAPIDLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION GASKET NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER FOR FIFTEEN DAYS WHILE WAITING ON THE REPLACEMENT PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 02/02/15*LJ UPDATED 08/24/2017*CT
Jul 25, 2014
+ 19 more complaints for this component
TIRES
18 complaints
Tire completely blew out under normal driving conditions on [XXX] between [XXX] in Roseville California. The tire was size 205 /45 r17 one of a matching installed set from America's Tires in Antelope California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 31, 2024
TL* THE CONTACT OWNS A 2007 FORD FOCUS EQUIPPED WITH DEXTERO TOURING DTR1 TIRES, SIZE: 195/4/60/R15 (NA). WHILE DRIVING 70 MPH, THE FRONT DRIVER'S TIRE INADVERTENTLY EXPLODED. AS A RESULT, THE CONTACT LOST CONTROL, BUT WAS ABLE TO MANEUVER THE VEHICLE TO SAFETY. THE CONTACT PLACED THE TEMPORARY SPARE TIRE ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A TIRE CENTER, BUT WAS NOT DIAGNOSED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST BECAUSE THERE WAS NO WARRANTY OR ROAD HAZARD INSURANCE PURCHASED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 163,200 AND THE TIRE FAILURE MILEAGE WAS 163,000.
Dec 15, 2017
3 VALVE STEMS ALL CRACKED IN THE EXACT SAME SPOT. FORD WILL DO NOTHING ABOUT IT. *TR
Sep 16, 2010
I HAVE HAD TO REPLACE THE TIRES ON MY FORD FOCUS THREE TIMES IN 55,000. MILES. THE DEALER SAYS THAT FOCUSES "EAT TIRES" AND THAT I HAVE TO ROTATE EVERY OIL CHANGE. THAT DOESN'T EVEN HELP. I JUST KEEP BUYING TIRES TO BE SAFE. SOMEONE WITHOUT RESOURCES TO BUY NEW TIRES COULD HAVE A BLOW OUT ON THE ROAD AND IT WOULD BE THE FORD EXPLORER ISSUE ALL OVER AGAIN. I SEARCHED THE WEB AND THERE ARE MANY, MANY OTHER FOCUS OWNERS WITH THE SAME PROBLEM. *TR
Sep 16, 2010
THE FORD FOCUS EATS TIRES LIKE CRAZY. I HAVE OWNED MY 2007 FOCUS FOR THREE YEARS NOW. I HAVE TO PUT NEW TIRES ON IT EVERY 16,000 MILES BECAUSE THE REAR TIRES ARE CUPPING. I'VE HAD THE ALIGNMENT/SHOCKS/SUSPENSION LOOKED AT AND HAVE BEEN TOLD THAT THEY ARE FINE. I HAVE HEARD MANY PEOPLE COMPLAIN ABOUT HAVING THE SAME PROBLEM WITH THEIR FOCUS. I ASKED FORD ABOUT THIS PROBLEM AND THEY HAVE NO SOLUTION. I WOULD APPRECIATE IT IF YOU LOOKED INTO THIS ISSUE, AS I KNOW THAT THERE ARE MANY FRUSTRATED DRIVERS OUT THERE. *TR
Aug 02, 2010
+ 13 more complaints for this component
LATCHES/LOCKS/LINKAGES
17 complaints
THE FRONT DRIVER'S SIDE DOOR LATCH MECHANISM WILL NOT CATCH ALL THE TIME AND REQUIRES SEVERAL TIMES SHUTTING THE DOOR BEFORE IT WILL CATCH. ALSO, OCCASIONALLY WHILE DRIVING THE DOOR WILL BECOME UNLATCHED AND OPEN ON ITS OWN. I'VE SEEN MANY COMPLAINTS ABOUT THIS ONLINE AND THERE HAS BEEN A RECALL ON OTHER YEARS WITH THE SAME PART BUT NOT ON THE 2007 FOCUS. *TR
Nov 04, 2016
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOOR LATCHES BECAME INOPERABLE IN WARM CLIMATES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Jun 02, 2015
REAR DRIVER SIDE DOOR DOES NOT LOCK EVEN WHEN BUTTON IS PRESSED MANUALLY OR THE REMOTE IS USED. DEFECTIVE PART. EXTREMELY DANGEROUS FOR CHILDREN TO SIT IN THE BACK SEAT AS DOOR WILL NOT LOCK OR CHILD PROOF LOCK WILL NOT ENGAGE. DOOR CAN BE OPENED WHILE CAR IS IN MOTION. . *TR
Sep 19, 2014
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE REAR DOOR LATCHES FAILED TO LATCH. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Sep 16, 2014
REAR DRIVERS SIDE DOOR WILL NOT LOCK. BOTH THE POWER LOCK BUTTON OR TRYING TO LOCK IT MANUALLY DO NOT WORK. I HAVE BEEN UNABLE TO LOCK THE REAR DOOR FOR ALMOST A YEAR NOW. *TR
Apr 05, 2013
+ 12 more complaints for this component
VEHICLE SPEED CONTROL
15 complaints
ON 5/31/16 WHILE DRIVING ON HIGHWAY 13 VEHICLE ACCELERATED ON ITS OWN, GAS PEDAL WENT TO THE FLOOR, BRAKES PEDAL WAS HARD AS A ROCK AND COULD NOT BE DEPRESS TO SLOW VEHICLE DOWN, SHIFTING GEARS CAUSE THE ENGINE TO RACE, PULLING EMERGENCY BRAKE DID NOT SLOW THE VEHICLE DOWN.. MANAGED TO TAKE AN OFF-RAMP OFF THE HIGHWAY, STOPPING THE VEHICLE BY RUNNING INTO SOME HEDGES AND A TREE. OAKLAND POLICE INCIDENT NUMBER IS 162.
May 31, 2016
PROBLEMS WITH CAR ACCELERATING ON ITS OWN, WHEN DRIVING, IT PICKS UP SPEED, RPMS INCREASE AND CONTINUES EVEN WITH FOOT OFF THE GAS PEDAL. HAVE TO HOLD DOWN ON BRAKES AS HARD AS POSSIBLE, WHILE CAR IS STILL ACCELERATING AT SAME TIME SO I WILL NOT CAUSE ACCIDENT. HAVE TO PUT IN PARK- BUT THEN ENGINE REVS UP TO OVER 6RPMS. TOOK BACK TO DEALERSHIP TWICE WITHIN FIRST FEW MONTHS OF PURCHASE. THEY STATED THEY CLEANED AND ADJUSTED THE THROTTLE BODY AND SECOND TIME, THEY STATED THEY TOOK THE COMPLETE THROTTLE BODY ASSEMBLY APART. WITHIN A FEW MONTHS I WAS HAVING SAME ISSUES. WHEN I EXPLAINED HOW UNSAFE I FELT DRIVING THIS CAR, THEY JUST SAID "WELL DONT DRIVE IT". THEY SAID THAT I COULD BRING IT IN AGAIN, BUT WOULD BE CHARGED FOR ANY REPAIRS. IAM NOW FEARFUL EVERY TIME I DRIVE THIS CAR NOW. I NO LONGER DRIVE THE INTERSTATES, STAY ON CITY STREETS, DRIVING SLOWER. AT THIS POINT, I AM READY TO JUST DROP CAR BACK AT LOT AND TAKE MY CHANCES WITH REPERCUSSIONS OF BREAKING A CONTRACT; ITS BETTER THAN RISKING MY LIFE AND OTHERS ON THE ROAD.
Feb 01, 2016
MY GAS PEDAL IS STICKING. I NOTICE THIS IN 2014 WHEN IT GOT COULD AND NOW IT IS DOING THE SAME THING NOW , EVEN WHEN IT IS NOT COLD. *TR
Feb 23, 2015
ANYTIME THE TEMPERATURE BECOMES COLD OUT, THE GAS PEDAL WILL NOT BUDGE; NO MATTER HOW HARD YOU STOMP ON IT. MY REMEDY HAS BEEN TO TURN THE FLOOR BOARD HEATER ON FULL BLAST FOR ABOUT 20 MINS.; IF I AM LUCKY, THIS WILL RELEASE THE PEDAL AND I AM ABLE TO PUSH IT DOWN TO ACCELERATE. (THIS PROBLEM ONLY HAPPENS WHEN IT IS COLD OUT SIDE, I HAVE NOT EXPERIENCED IT DURING THE WARM MONTHS; AS OF YET.) I BOUGHT MY VEHICLE AT MARSHAL MIZE FORD, HIXSON, TN, SO I PHONED THEM REGARDING THE ISSUE AFTER I READ THE NC CONSUMER.ORG REPORT AND GAVE THEM THE CONSUMER SATISFACTION PROGRAM 13N03 INFORMATION. THE REPLY I RECEIVED WAS, "THERE IS NO RECALL ON YOUR VEHICLE. HOWEVER; IF YOU BRING IT IN, WE COULD FIND OUT EXACTLY WHAT THE ISSUE IS BUT YOU WILL BE CHARGED A DIAGNOSTIC FEE. IF THE THROTTLE ASSEMBLY IS THE PROBLEM, IT WILL BE AROUND $304 PLUS LABOR." *TR
Feb 19, 2015
MY THROTTLE HAS STUCK OPEN ON MY FORD FOCUS HATCHBACK SEVERAL TIMES SINCE RIGHT BEFORE THANKSGIVING. IT IS BEING CHECKED AT MY DEALERSHIP CURRENTLY, AND WAS CHECKED AFTER THANKSGIVING FOR ANY PROBLEMS, BUT THEY WERE UNABLE TO FIND ANYTHING MECHANICALLY WRONG. THE PROBLEM WENT AWAY DURING WARMER WEATHER, BUT HAS SINCE RETURNED. *TR
Jan 07, 2015
+ 10 more complaints for this component
SUSPENSION
12 complaints
Noticed small hole in front control arm while servicing brakes. Stamped sheet metal control arm rusted through and was failing. Very poor designe that was discontinued for apparent reasons the following model year.
Jun 14, 2021
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE SLOWING DOWN TO 5 MPH TO APPROACH AN INTERSECTION, THE VEHICLE DROVE OVER A POTHOLE. THE CONTACT LOST CONTROL OF THE VEHICLE, BUT MANAGED TO APPLY THE BRAKES TO STOP THE VEHICLE. THE CONTROL ARM ASSEMBLY WAS RUSTED AND SPLIT IN HALF, THE PLASTIC SHROUD WAS RIPPED, AND THE FENDER ON THE PASSENGER SIDE WAS PUSHED INTO THE FRONT PASSENGER DOOR, WHICH MADE THE DOOR DIFFICULT TO OPEN AND CLOSE. THE VEHICLE WAS TOWED TO A RESIDENTIAL HOME WHERE IT WAS DIAGNOSED. THE INDEPENDENT MECHANIC DETERMINED THAT THE LOWER CONTROL ARM FAILED. THE CONTROL ARM FAILURE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. ..UPDATED 06/08/17 *BF *AS
Mar 27, 2017
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THERE WAS A ABNORMAL NOISE COMING FROM THE FRONT AND REAR PASSENGER SIDE OF THE VEHICLE. THE FAILURE OCCURRED MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THEY WERE RECEIVING A VEHICLE STRUCTURE ERROR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Oct 15, 2015
WHILE DRIVING ON SNOW FOR THE FIRST TIME WITH THIS VEHICLE, I EXPERIENCED SIGNIFICANT AND EXTREMELY DIFFICULT TO CONTROL FISHTAILING OF THE REAR END. I HAVE SIGNIFICANT EXPERIENCE DRIVING IN THE SNOW, THE TIRES ARE IN EXTREMELY GOOD CONDITION AND THE VEHICLE WAS CHECKED PRIOR TO THE TRIP. THE PROBLEM IS NOT WITH THE TIRES OR MAINTENANCE. THE PROBLEM IS WITH THE DESIGN OF THE SUSPENSION. AFTER THE INCIDENT, A QUICK INTERNET SEARCH REVEALS THAT THIS IS A KNOWN PROBLEM WITH THE FORD FOCUS OF THIS VINTAGE. IT IS BEYOND BELIEF THAT FORD IS UNAWARE OF THE PROBLEM. THE VEHICLE IS DEFECTIVE AND UNSAFE. WE WERE LUCKY TO KEEP THE VEHICLE UNDER CONTROL AND GET OFF THE ROAD ALIVE. ATTEMPTS TO CONTACT FORD DIRECTLY HAVE PROVEN UNSUCCESSFUL. *TR
Jan 05, 2015
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THE TREAD ON THE REAR TIRES WAS WEARING FASTER THAN THE FRONT. THE CONTACT STATED THE WEAR WAS ON THE OUTSIDE OF THE TIRES BUT THEY REPLACED THE REAR TIRES FOR THE THIRD TIME. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS NOTHING THAT COULD BE DONE TO THE REAR ALIGNMENT OF THE VEHICLE. THE DEALER STATED THE CONTACT HAD TO TRY AND MANAGE THE PREMATURE WEAR OF THE TIRES. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 57,000.
Jul 20, 2011
+ 7 more complaints for this component
UNKNOWN OR OTHER
12 complaints
THE LIGHT INDICATING A DOOR IS NOT PROPERLY CLOSED CAME ON AND WILL NOT GO OUT DESPITE ALL DOORS AND TRUNK BEING CHECKED. SAFETY LOCK DOES NOT ENGAGE WHEN DRIVING. I BELIEVE THIS IS SIMILAR TO THE FOCUS RECALLS RE THE SIDE DOORS IN LATER YEARS.
Aug 28, 2019
FIRST THING IS THE DRIVER SIDE EXTERIOR DOOR HANDLE. WENT TO OPEN DOOR AND IT WOULD NOT WORK. NOW I HAVE TO SPEND MONEY TO HAVE IT REPAIRED. BUT SAME THING HAPPENED TO PASSENGER SIDE AS WELL NUMEROUS TIMES. THE CULPRIT IS A PLASTIC PIECE INSIDE OF PANEL. THIS HAS HAPPENED SEVERAL TIMES ALREADY. LOOKS LIKE TO ME READING OTHER COMPLAINTS HAVE BEEN LODGED AGAINST FORD. EACH TIME THIS OCCURRED I WAS ENTERING THE VEHICLE WHILE PARKED. A RECALL DEFIANTLY NEEDS TO HAPPEN ON THIS ISSUE, BEFORE SOMETHING ELSE GOES WRONG.
Jan 10, 2018
DRIVER DOOR LATCH BROKE 2 YEARS AGO AND I PAID TO HAVE IT FIXED AND NOW THE LATCH BROKE ON THE BACK DOOR AND THE DOOR WILL NOT STAY CLOSED. THIS HAPPENED BY JUST OPENING THE DOOR
Dec 10, 2017
CAN'T REMOVE KEY CAN'T REMOVE KEY
Jun 18, 2017
REAR PASSENGER DOOR NO LONGER LOCKS, EITHER AUTOMATICALLY OR MANUALLY ATTEMPTING TO PRESS THE LOCK LATCH. ISSUE IS THE SAME WITH CHILD LOCK ENGAGED OR DISENGAGED. VEHICLE IS STATIONARY.
Mar 13, 2016
+ 7 more complaints for this component
STRUCTURE
8 complaints
BOUGHT MY 2007 FORD FOCUS AND AS SOON AS MY WARRANTY EXPIRED BOTH REAR DOORS ARE NOW LOCKED SHUT AND I CAN NOT GET THEM OPEN BY UNLOCKING THEM, THE HANDLES DON'T SEEM TO BE CATCHING ON ANYTHING AND THE LATCH SEEMS TO BE STUCK. TOOK IT TO A MECHANIC AND HE SAID HE CAN'T FIX IT WITHOUT TEARING THE DOOR OFF IT WOULD HAVE TO BE TAKEN TO A DEALERSHIP TO HAVE THE WORK DONE. I'M AM NOW ABOUT TO HAVE A SON AND CANT USE MY CAR DUE TO NOT HAVING ACCESS TO MY BACK SEAT AT ALL WITHOUT HAVING TO PAY TO GET IT FIXED.
Jan 27, 2019
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE THE CONTACT WAS ENTERING THE VEHICLE, THE DRIVER'S DOOR WAS DIFFICULT TO OPEN AND CLOSE. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DOORS EXHIBITED THE SAME FAILURE. THE CONTACT CALLED BAXTER FORD SOUTH (9203 S 145TH ST, OMAHA, NE 68138, (855) 985-0071), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Jul 09, 2018
REAR DRIVER'S SIDE DOOR LATCH FAILED, CAUSING DOOR TO POP OPEN - THE LATCH HAS A RECALL, BUT ONLY THROUGH 2005 - SAME LATCH IS USED. THE DOOR WILL NOW NOT CLOSE AT ALL. I HAD THE SAME ISSUE ON MY 2003 FOCUS. CAR HAS LESS THAN 70000 MILES ON IT. IF THERE WAS EVER A SAFETY ISSUE NEEDING A RECALL, IT IS DOORS POPPING OPEN ON THEIR OWN.
Nov 27, 2015
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE DOOR UNLATCHED INDEPENDENTLY WHILE DRIVING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Mar 23, 2015
I HAD DIFFICULTY OPENING DRIVERS SIDE DOOR, THE HANDLE WOULD "STICK OR CATCH". I WOULD HAVE TO RELEASE AND TRY AGAIN, SOMETIMES THIS WOULD SOMETIMES I HAD TO REPEAT THE PROCESS BEFORE IT WOULD OPEN. I TOOK IT TO A DEALER TO HAVE IT CHECKED ALONG WITH ANOTHER ISSUE THAT WAS RESOLVED. I WAS TOLD DOOR HAD NO PROBLEM. THE PROBLEM PERSISTED ON AND OFF FOR APPROXIMATELY TWO YEARS. THIS PAST SUNDAY I WENT TO ENTER CAR AND ALMOST PULLED DOOR HANDLE OFF AS IT SEEMED TO RELEASE FROM EQUIPMENT IT WAS ATTACHED TO. I NOW CANNOT OPEN THAT DOOR AND HAVE TO ENTER THROUGH PASSENGER DOOR. MILEAGE ATTACHED IS APPROXIMATION. *TR
May 06, 2014
+ 3 more complaints for this component
SERVICE BRAKES
6 complaints
Had a car stop suddenly in front of me and I had to apply the brakes hard. The ABS system made a strange sound and the pedal went to the floor. I missed the car in front of me, but now my brakes aren't working properly and there is fluid all over the ABS module assembly.
Apr 30, 2022
The contact owned a 2006 Ford Focus. The contact stated that while driving at 20 MPH and depressing the brake pedal, the vehicle failed to stop and as a result, the contact rear-ended another vehicle. The contact mentioned that when he would depress the brake pedal the faster the vehicle increased in speed. The air bag failed to deploy. The contact’s face was covered in blood, shoulder and hip injuries. The contact received medical attention via ambulance to the hospital. The other driver did not sustain any known injuries. A police report was not filed. The vehicle was towed to a tow yard. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. The VIN was not available
Feb 24, 2022
ON AN ICY ROAD I BRAKED AND THE ABS SYSTEM ENGAGED SLOWING THE VEHICLE. AFTER THAT, THE BRAKE PEDAL TRAVELS MUCH FARTHER BEFORE BRAKING OCCURS DURING NORMAL EVERYDAY DRIVING. IF I PUMP THE PEDAL A COUPLE OF TIMES THE BRAKE PEDALS ENGAGES THE BRAKES LIKE IT USED TO. A LOCAL AUTOMOTIVE REPAIR BUSINESS COULD NOT FIND ANYTHING WRONG WITH THE BRAKE SYSTEM. I DID AN ONLINE SEARCH AND FOUND MY EXACT SYMPTOMS LISTED IN FORD RECALL 19S54. I ALSO WATCHED A YOUTUBE VIDEO HTTPS://WWW.YOUTUBE.COM/WATCH?V=0R46_UNYYK8 DESCRIBING WHY MY BRAKE PEDAL IS ACTING DIFFERENTLY AFTER THE ABS EVENT. MY FORD DEALER TOLD ME THERE ARE NO RECALLS ACTIVE FOR MY VEHICLE AND THAT I WOULD HAVE TO PAY FOR ANY REPAIRS.
Jan 15, 2021
CAR IN MOTION, WHILE BRAKING AND MAKING A TURN WOULD LOSE BRAKE PEDAL PRESSURE IF GOING OVER ROUGH ROAD. ON 9/24/14, THIS SITUATION RESULTED IN AN ACCIDENT, COLLISION WITH ANOTHER VEHICLE DUE TO INABILITY TO STOP. INSURANCE REPAIRED THE CAR COSMETICALLY, BUT DID NOT ADDRESS OR REPAIR THE BRAKING ISSUE. FIRST TIME TO DEALER AFTER THE ACCIDENT, THEY TRIED BLEEDING THE BRAKES. THIS DID NOT FIX THE PROBLEM. I CONTINUED TO DRIVE CAR UNTIL LARGE AMOUNT OF BRAKE FLUID APPEARED IN DRIVEWAY. SECOND DEALER REPAIRED BY REPLACING THE ABS HYDRAULIC CONTROL UNIT AT A COST OF OVER $2000. BRAKE PEDAL PRESSURE PROBLEM WAS FINALLY RESOLVED. TODAY, 8/29/2017, WHILE DRIVING OFF AN EXIT RAMP, BRAKING AND TURNING ONTO A ROAD THAT WAS BEING RESURFACED (ROUGH ROAD TRANSITION), I LOST BRAKE PEDAL PRESSURE. PEDAL WENT NEARLY TO FLOOR. PEDAL WAS SOFT THROUGH THE NEXT FEW MILES. I PARKED THE CAR TO ATTEND AN EVENT. THEN I CONTINUED HOME, DRIVING INCLUDED A FEW MORE TRAFFIC LIGHT STOPS ON MY WAY HOME, THE BRAKE PEDAL PRESSURE SUDDENLY RETURNED. TONIGHT'S EVENT BRINGS BACK MEMORIES OF THE SAME SITUATIONS I EXPERIENCED WITH THIS CAR YEARS AGO. I HAVE ATTACHED A BRIEF INSURANCE SUMMARY ABOUT THE NATURE OF THE CLAIM. I WAS NOT ABLE TO FIND THE POLICE REPORT, BUT MAY BE ABLE TO REQUEST ANOTHER COPY SHOULD YOU WANT IT. COULD THIS PROBLEM ON MY 2007 FORD FOCUS BE RELATED TO NHTSA ACTION NUMBER: PE16017 WHICH DESCRIBES MY ISSUE BUT ON FORD FUSION'S BUILT DURING THE SAME YEAR? PLEASE INVESTIGATE IF SIMILAR OR THE SAME PARTS ARE SHARED BETWEEN THE FOCUS AND FUSION. WHILE TRYING TO SOLVE THIS PROBLEM YEARS AGO, I CAME ACROSS OTHERS EXPERIENCING THE SAME SYMPTOMS.
Aug 29, 2017
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR BEFORE THE VEHICLE STOPPED. THE FAILURE RECURRED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER WHO STATED THAT THERE WAS NOTHING WRONG WITH THE BRAKES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Dec 29, 2016
+ 1 more complaint for this component
VISIBILITY
6 complaints
I WAS ON MY WAY TO WORK AND THE KNOB TO CHANGE YOUR AIR SETTING TO DEFROST BROKE, WHICH EVENTUALLY CAUSE MY WINDSHIELD TO ICE UP AND FOR ME TO GO IN THE DITCH.I TOOK THE CAR INTO FORD 3 TIMES TO GET IT FIXED UNTIL THEY TOLD ME THE MAIN BOX THAT CHANGES WHICH DIRECTION THE AIR COMES OUT WAS BROKEN ($2,000 FIX) AND THE MECHANIC SAID ITS COMMON ON FOCUS'S. I ASKED WHY IT WASN'T RECALL AND THEY SAID ITS NOT A SAFETY ISSUE, I RESPONDED "SO YOUR WINDSHIELD FREEZING OVER AND GOING IN THE DITCH BECAUSE OF IT ISN'T A SAFETY ISSUE?" THEN HE AGREED, BUT I GUESS FORD DOESN'T STILL. *JS
May 19, 2014
I HAVE A 2007 FORD FOCUS,MY WINDSHIELD STARTED WITH A SMALL CRACK COMING FROM THE FIRE WALL AREA,BELOW THE DASHBOARD. OVER A FEW DAYS IT HAVE GROWN IN SIZE,AND ANOTHER CRACK HAS STARTED ABOUT TWO INCHES FROM WHERE THE FIRST CRACK STARTED. NEITHER CRACK IS FROM IMPACT WITH A FOREIGN OBJECT. *TR
Jan 12, 2011
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE THE UNOCCUPIED VEHICLE WAS PARKED, THE REAR PASSENGER WINDOW GLASS EXPLODED WITH AN EXTREMELY LOUD NOISE. THE VEHICLE SUSTAINED NO IMPACT OR FORCE. THE CONTACT STATED THAT THE WINDOW GLASS SHATTERED THROUGHOUT THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000.
Aug 17, 2010
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE A/C HEAT KNOB BROKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE KNOB WAS REPAIRED. HOWEVER, THE KNOB BROKE AGAIN. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000.
May 26, 2010
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE DEFROSTER WOULD NOT REMOVE THE DEW FROM THE WINDOW WHILE THE AIR CONDITIONER WAS ACTIVATED. THE DEFROSTER WOULD ONLY REMOVE THE DEW WHEN THE HEATER WAS ACTIVATED. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT MILEAGE WAS 6,527 AND FAILURE MILEAGE WAS 200.
Aug 02, 2007
+ 1 more complaint for this component
STEERING
5 complaints
The contact owns a 2007 Ford Focus. The contact stated that on several occasions while driving at an undisclosed speed and turning, the steering wheel became stiff, and the contact heard scraping sounds emanating from the engine compartment. The vehicle was taken to the residence and inspected. The contact observed condensation on top of the power steering pump and the ground underneath the vehicle. The vehicle was inspected, and a power steering fluid was added to the vehicle. The vehicle was then taken to three independent mechanics where it was diagnosed twice that the power steering pump needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 198,000.
Jun 25, 2024
HAVE HAD THE CAR FOR TWO YEARS. BOUGHT FROM PRIVATE PARTY. HAVE HAD NO MAJOR ISSUES TILL A FEW DAYS AGO. WHILE DRIVING STEERING WHEEL ALL OF A SUDDEN BECAME VERY LOOSE. YOU CAN MOVE IT BACK AND FORTH WITH ABOUT AN INCH OF PLAY IT DIDN'T HAVE BEFORE, ALL DIRECTIONS.. TOOK IT TO DEALER FOR REPAIR AND ASKED IF THIS MODEL HAS HAD ISSUES WITH IT. THEY TOLD ME KNOW. IN LOOKING ON INTERNET, I FIND MANY PEOPLE COMPLAINING AND WITH VIDEOS OF EXACTLY THE SAME PROBLEM I HAVE. BASICALLY THE WHEEL NUT THAT HOLDS THE STEERING WHEEL IN PLACE COMES LOOSE. I SHOULD ALSO STATE THAT MY CAR PRESENTLY HAS ONLY 100,200 MILES ON IT, SO WHILE OLDER YEAR WISE, IT DOESN'T HAVE EXCESSIVE MILES DRIVEN AND FOR AMOUNT OF TIME. I FIND HIGHLY UNUSUAL THAT IT WOULD COME LOOSE. I HAVE TALKED TO FRIENDS AND KNOW OF NO ONE ELSE THAT HAS EVER HAD A STEERING WHEEL COME LOOSE. IT IS LOOSE DRIVING, PARKED, OFF . NOTHING MATTERS.
Feb 23, 2018
TL* THE CONTACT OWNED A 2007 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE SUDDENLY BEGAN TO VEER TO THE RIGHT. THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER AND DRIVER SIDE DOORS BY ANOTHER VEHICLE. THE CONTACT LOST CONSCIOUSNESS FOR SEVERAL MOMENTS. THE CONTACT SUSTAINED INJURES TO THE BRAIN, NECK, AND BACK MUSCLES THAT REQUIRED MEDICAL ATTENTION. THE COUNTY DEPUTY DETERMINED THAT THE WHEEL ASSEMBLY HAD COMPLETELY DISCONNECTED FROM THE VEHICLE AND FILED A REPORT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 80,000.
Nov 10, 2015
TL* THE CONTACT OWNS A 2007 FORD FOCUS. HE STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING BECAME EXTREMELY STIFF AND DIFFICULT TO STEER. IN ADDITION, THE VEHICLE ALSO BEGAN TO LOSE POWER AND INDEPENDENTLY DECELERATE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE FROM THE ROADWAY AND DISCOVERED THE BELT TENSIONER HAD FRACTURED. THE BELT WAS REPLACED TWO YEARS PRIOR TO THE FAILURE. THE DEALER ADVISED THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 81,000.
Jun 28, 2010
I WAS DRIVING A 2007 FORD FOCUS THAT I HAD RENTED ON A MAJOR HIGHWAY UNDER GOOD WEATHER CONDITIONS, MID-MORNING, GOOD LIGHT, NO CURVES, NO DISTRACTIONS, LIGHT TRAFFIC. THE CAR BEGAN TO VEER TO THE RIGHT. I TURNED THE STEERING WHEEL TO CORRECT IT AND IT DIDN'T RESPOND. WHEN I TURNED IT A LITTLE FURTHER, THE CAR ABRUPTLY TURNED ON A SHARP ANGLE TO THE LEFT. THE STEERNG WAS COMPLETELY OUT OF CONTROL. I SWERVED AGAIN TO THE RIGHT, THEN LEFT. I WAS UNABLE TO MANEUVER IT AND WAS ABOUT TO HIT THE MEDIAN WHEN I WAS HIT ON THE DRIVER'S SIDE DOOR (I CROSSED THE FAR LEFT LANE IN FRONT OF ANOTHER DRIVER). THE IMPACT CAUSED THE SIDE OF THE CAR TO INDENT MORE THAN 1 FOOT. I WAS WEARING MY SEATBELT. I WAS FORCED FORWARD SO HARD THAT THE SEATBELT BROKE MY COLLAR BONE. I ALSO HAVE SEVERAL BROKEN RIBS AND A HAND INJURY. THE AIR BAGS DID NOT DEPLOY. THE STEERING WENT COMPLETELY OUT OF CONTROL. THE CAR IS CURRENTLY UNDER EXAMINATION BY ENGINEERS WHO HAVE TOLD ME THAT I'M LUCKY TO BE ALIVE, GIVEN THE DAMAGE TO THE CAR, WHICH IS A TOTAL LOSS; I HAD TO BE EXTRICATED FROM IT.
Aug 30, 2007
EXTERIOR LIGHTING
5 complaints
RIGHT TAIL LIGHT BURNED OUT, WHICH I NOTICED IN A WINDOW REFLECTION AS I DROVE AWAY FROM AN AUTO PARTS STORE. WHEN I OPENED THE TAIL LIGHT ASSEMBLY TO CHANGE THE BULB, I SAW THAT THE BULB AND ITS BASE AND SOCKET WERE SCORCHED BLACK, AND THE HOLE IN THE RED PLASTIC TAIL LIGHT ASSEMBLY WHERE THE BULB HAS TO GO THROUGH WAS MELTED AND WARPED. THE RED PLASTIC HAD TO BE SCRAPED WITH A KNIFE TO OPEN THE HOLE ENOUGH FOR THE BULB TO GO THROUGH. I HAD TO GO TO MORE THAN ONE AUTO PARTS STORE TO BUY A NEW SOCKET. I HAD TO USE BLACK DUCT TAPE TO HOLD THE SOCKET IN PLACE. WHEN I CHECKED THE LEFT TAIL LIGHT ASSEMBLY, I SAW THAT IT HAD ALSO MELTED AND THE PREVIOUS OWNER HAD ALSO USED BLACK DUCT TAPE TO HOLD THE SOCKET IN PLACE. I READ ONLINE THAT FORD HAS SAID THE REASON FOR THE MELTING IS THAT THE DRIVER KEEPS HIS FOOT ON THE BRAKE PEDAL TOO LONG. SINCE WHEN IS THERE A TIME LIMIT ON PUTTING YOUR FOOT ON THE BRAKE, ESPECIALLY SINCE THIS IS REQUIRED WHEN YOU ARE AT A RED LIGHT, AND OFTEN HAPPENS WHEN YOU STOP TO CONSULT DRIVING DIRECTIONS AND DON'T WANT TO PUT YOUR CAR IN PARK WITH THE EMERGENCY BRAKE ON! WHAT IS THE TIME LIMIT? 30 SECONDS?
Sep 30, 2019
TAIL LIGHT ASSEMBLY ON BOTH SIDES ($200 EACH TO REPLACE) ARE MELTING FROM THE HEAT OF THE STOP/TAIL LIGHT BULB. I SEE MANY OTHER SIMILAR COMPLAINTS TO NHTSA. IT NECESSITATES PUTTING IN LOWER WATTAGE BULBS WHICH ARE NOT AS BRIGHT AS THE ORIGINAL. THIS WAS DISCOVERED WHEN REPLACING A BULB.
Sep 17, 2017
FORD FOCUS STATION WAGON TAIL LIGHT OVER HEATING AND BULB FUSING TO PLASTIC LIGHT. *TR
Feb 16, 2010
THE VEHICLE WE HAD HAS HAD THE HEADLIGHTS REPLACED ON IT SEVEN TIME AND THE COMPANY REFUSE TO TALK TO US ABOUT THIS MATTER. *TR
Jan 27, 2009
I BOUGHT THIS VEHICLE BRAND NEW AND WITHIN TWO YEARS OF OWNING THIS VEHICLE I HAD THE HEADLIGHTS REPLACED EIGHT TIMES. *TR
Dec 12, 2008
SEATS
5 complaints
WHILE DRIVING THE PULL LOOP ON THE BACK OF MY LEFT SHOE BECAME ENTANGLED WITH THE DRIVERSIDE SEAT ADJUSTER LEVER. WHEN I ATTEMPTED TO MOVE MY FOOT FORWARD TOWARDS THE PEDALS I WAS UNABLE AS MY SHOE WAS STUCK. THIS HAS NOW HAPPENED THREE TIMES AND HAS INTERFERED WITH THE SAFE OPERATIONS OF MY VEHICLE. I WAS DRIVING ON THE FREEWAY EACH TIME THIS HAS HAPPENED ON AN EXTENDED ROAD TRIP. I GO TO STRETCH MY KNEE OUT, BRING MY FOOT BACK TOWARDS THE SEAT AND THEN CAN NOT MOVE FORWARD AGAIN.
Oct 26, 2018
THERE IS A NON-ISOLATED SAFETY ISSUE INVOLVING THE SEATS USED IN THE 2007 FORD FOCUS. THERE ARE COUNTLESS FORUM THREADS REGARDING THE POOR BUILD QUALITY OF THE SEATS USED IN THIS PARTICULAR MODEL OF FORD. THE BACK OF THE SEAT FRAME BENDS WITH LITTLE TO NO PRESSURE AND THE CONDITION OF THE SEAT BACK SLOWLY BUT PROGRESSIVELY DETERIORATES. THIS POSES A SERIOUS SAFETY HAZARD IN THE EVENT OF A COLLISION, PARTICULARLY IN AN INCIDENT WHERE MY VEHICLE IS REAR ENDED. NOT ONLY WOULD THE AIRBAGS DEPLOY IN THE WRONG DIRECTION, BUT THE DRIVER WOULD NOT BE PROPERLY PROTECTED IN THE EVENT OF A COLLISION. I SUFFER FROM SEVERE BACK PAIN JUST BY DRIVING THE VEHICLE UNDER NORMAL CONDITIONS, LET ALONE IN THE AFTERMATH OF AN ACCIDENT. THERE IS NO COST EFFECTIVE WAY AND LEGAL WAY TO RESOLVE THIS ISSUE. FORD MOTOR COMPANY SELLS THE OEM SEATS (WHICH ARE ALL PRONE TO SEATBACK FAILURE REGARDLESS) FOR $3,000. THE ONLY OTHER OPTION AVAILABLE TO CONSUMERS IS TO PURCHASE AFTERMARKET SEATS. HOWEVER, IN STATES WHICH REQUIRE ANNUAL VEHICLE INSPECTION STICKERS, THERE IS NO LEGAL WAY TO INSTALL AFTERMARKET SEATS BECAUSE BY DOING SO, AN AIRBAG ERROR LIGHT WILL ILLUMINATE ON THE DASH, THEREBY AUTOMATICALLY FAILING THE CAR'S INSPECTION. THE VEHICLE WAS IN MOTION AT THE TIME OF THE INCIDENT. WHILE SPEAKING TO A REPRESENTATIVE OF THE FORD MOTOR VEHICLE COMPANY, I WAS INFORMED THAT THERE IS "REGRETFULLY, NO RECALLS AT THIS TIME FOR THE ISSUE I WAS EXPERIENCING" AND "THAT THERE IS NO CREDIBLE SAFETY DEFECT INVOLVING THE SEAT."
Jan 07, 2016
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SEAT WAS FRACTURED AND LEANED TOWARDS THE FRONT OF THE PASSENGER SEAT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NOT A SAFETY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 92,500.
Jan 06, 2016
MY 2007 FORD FOCUS HAS (HAD) HEATED SEATS. LATE WINTER OF 2011, MY DRIVER SEAT WOULD BECOME VERY, VERY HOT, AND I WOULD TURN IT OFF BECAUSE IT WOULD BECOME SO UNCOMFORTABLE. I FOUND OUT THIS FALL THAT THIS HEATED SEAT NO LONGER WORKS. I HAVE CHECKED THE FUSE AND IT IS FINE. THE INDICATOR LIGHT GOES ON WHEN PUSHED, BUT NO HEAT. I WOULD NOT BE SURPRISED TO HAVE A BURNED SPOT ON THE HEATING PAD. I BELIEVE THAT FORD SHOULD RECALL THIS AS IT IS A HAZARD. YOU COULD BE BURNED BY A HOT SEAT BEFORE IT BURNS OUT. IT COULD START A FIRE. I WOULD LIKE TO SEE THIS REPAIRED BY FORD AS THEY HAVE NUMEROUS STYLES OF VEHICLES WITH HEATED SEAT PROBLEMS. PLEASE MAKE THEM REPAIR THIS PROBLEM FOR US OWNERS. I DO NOT HAVE OUT OF POCKET FUNDS TO HAVE THIS REPAIRED BY A DEALSHIP. *TT
Sep 27, 2011
I WAS INVOLVED IN A REAR END COLLISION IN MY 2007 FORD FOCUS ST. I WAS AT A STOP LIGHT AND WAS REAR ENDED BY A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 20 - 25 MPH. UPON IMPACT THE UPPER HALF OF MY DRIVERS SEAT GAVE WAY CAUSING MY UPPER BODY TO FALL ONTO THE LOWER PART OF THE REAR SEAT. IT APPEARED THE RECLINER MECHANISM GAVE OUT DURING THE IMPACT. THIS WAS SOMETHING I WAS NOT PREPARED FOR. I WAS NOW IN A POSITION WHERE MY HEAD WAS FULLY EXPOSED TO THE ON COMING TRUCK. THERE ARE MULTIPLE FRONT SAFETY FEATURES AND ONLY THE SEAT BACK FOR REAR SAFETY FEATURES. IF SOMEONE WAS SITTING IN THE BACK SEAT BEHIND MY DRIVERS SEAT THEY WOULD HAVE BEEN SERIOUSLY INJURED. I SENT FORD MOTOR COMPANY INFORMATION REGARDING MY CONCERN WITH THE RECLINING MECHANISM IN DECEMBER OF 2009, ON APRIL 16, 2010 OR THERE ABOUT FORD ISSUED A RECALL FOR THE EXACT CONCERNS I HAD WITH MY VEHICLE. HOWEVER, MY VEHICLE WAS NOT LISTED IN THE RECALL. THIS CONCERNS ME. *TR
Jul 12, 2010
POWER TRAIN,ELECTRICAL SYSTEM
5 complaints
THE VEHICLE KEY IS STUCK IN THE IGNITION WHICH MAKES IT EASIER FOR CAR THEFT TO OCCUR. THERE IS NO WAY OF GETTING THE VEHICLE KEY OUT YOURSELF. THE VEHICLE STARTS, BUT WHEN YOU TURN IT OFF, THE KEY REMAINS STUCK IN THE VEHICLE IGNITION. *TR
Jan 10, 2015
I WAS LEAVING THE STORE WHEN I FELT MY CAR SLIP A LITTLE BUT DIDN'T THINK MUCH OF IT. THEN A FEW MOMENTS LATER THE CHECK ENGINE LIGHT CAME ON AND THE OVER DRIVE STARTED BLINKING OFF AND THE CAR WENT TO REDUCED POWER MODE. I TOOK IT TO O'REILLY'S THEY PLUGGED IT IN AND SAID IT WAS THE SHIFT SOLENOID E. TOOK IT TO ANOTHER PLACE AND THEY TALKED ABOUT JUST REPLACING THE WHOLE TRANSMISSION!! THE CAR ONLY COST ME $5400 WHY WOULD I PAY 4K FOR A TRANSMISSION!! WHY HAS THERE NOT BEEN ANY RECALLS ON THIS YET I HAVE SEEN SO MANY PEOPLE SAY THE SAME THING WITH NEW CARS AND LESS MILES THEN MINE, WHAT IS FORD DOING???......NOTHING!! BUILT FORD TOUGH MY [XXX]!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Jun 11, 2014
WHILE I WAS DRIVING MY 2007 FORD FOCUS, I NOTICED THAT IT WAS MAKING UNUSUAL NOISES BUT DIDN'T THINK ANYTHING OF IT UNTIL THE NOISES GREW PROGRESSIVELY LOUDER AND MORE ALARMING. INITIALLY I THOUGHT THAT I WAS PERHAPS IN THE WRONG GEAR SO WHEN I CAME TO A STOP LIGHT, I PUT MY CAR IN PARK AND TURNED IT OFF, THEN BACK ON AGAIN. THAT SEEMED TO ALLEVIATE THE SOUNDS MOMENTARILY AND I DROVE A DISTANCE BEFORE THE SOUNDS STARTED TO OCCUR AGAIN. AS I STARTED TO PAY MORE ATTENTION TO THESE NOISES, I NOTICED THAT THE GAS PEDAL WAS TREMBLING SO I PULLED OVER TO THE SIDE OF THE FREEWAY AND CONTACTED MY UNCLE, WHO IS A FISHERMAN BY TRADE. HE HAS DONE A LOT OF MECHANICAL WORK ON THE ENGINES INSIDE OF HIS 32-FOOT, COMMERCIAL-SIZED FISHING BOAT, SO I FRANTICALLY ASKED HIM WHAT I SHOULD DO. HE HAD ME DO A SERIES OF CHECKS INCLUDING CHECKING THE TRANSMISSION FLUID LEVELS, THE COLOR, AND THE ODOR. I REPORTED TO HIM THAT THE FLUID LEVELS SEEMED ADEQUATE AND THE COLOR NORMAL BUT THERE WAS PERHAPS A SLIGHT BURNT SMELL. THE ?OD IS OFF? LIGHT WAS ALSO FLASHING AND SO HE THOUGHT IT WAS MOST LIKELY A TRANSMISSION PROBLEM BUT THAT IT COULD BE A BELT ISSUE AS WELL. HE SAID THAT IT WOULD BE SAFEST TO GET BACK INTO THE CAR AND OFF THE FREEWAY, ONTO SURFACE STREETS AND RETURN HOME UNTIL I WAS ABLE TO TAKE THE CAR INTO THE FORD DEALERSHIP TO CHECK IF THE TRANSMISSION COULD BE COVERED UNDER WARRANTY. HE THOUGHT IT WAS QUITE STRANGE THAT I WAS HAVING THESE ISSUES AND I WAS ONLY AT 86,000 MILES. I CAUTIOUSLY DROVE THE WHOLE WAY HOME, NOT QUITE SURE IF I WAS GOING TO MAKE IT BACK. I THEN ARRANGED AN APPOINTMENT TO HAVE MY CAR SERVICED BY THE FORD DEALERSHIP AND CONTACTED AAA. *TR
May 25, 2014
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE DECELERATED TO 40MPH AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO VERIFIED THE ALTERNATOR HAD BECOME DEFECTIVE AGAIN AND ADDED THAT THE SHIFT SOLENOID NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 78,000. ...UPDATED 09/12/12 *BF UPDATED 09/18/2012 *JS
Aug 06, 2012
I OWN A 2007 FORD FOCUS WITH 45K MILES ON IT. AROUND 42K MILES I BEGIN TO EXPERIENCE PROBLEMS WITH MY CAR WHEN I NEED TO ACCELERATE QUICKLY SUCH AS MERGING ONTO AN INTERSTATE HIGHWAY. THE CAR WOULD BEGIN TO ACCELERATE BUT ONCE IT REACHED 3RD GEAR THE CAR WOULD JERK AND START REVVING VERY LOUD BUT BE STUCK AND WOULD NOT ACCELERATE. INITIALLY IT WAS OCCASIONAL AND WOULD NOT BE VERY BAD TO OVERCOME, SIMPLY RELEASE THE GAS PEDAL FOR A WHILE THEN IT'D FIX ITSELF. BUT IT HAS GOTTEN PROGRESSIVELY WORSE TO THE POINT WHERE I CANNOT GET THE CAR OVER 30 MPH DUE TO THIS ISSUE NO MATTER HOW SLOWLY OR FAST I ACCELERATE. THE CAR WILL REV VERY LOUD USUALLY AT 3K+ RPM, BUT WILL NOT ACCELERATE. I HAVE TO PULL OFF THE ROAD WHENEVER I CAN; TURN THE CAR OFF AND TRY AGAIN. IT TURNS OUT IT IS AN ISSUE WITH THE ALTERNATOR OF THIS CAR PARTICULARLY THE 2007 MODEL. I RESEARCHED IT AND MANY OTHER PEOPLE WHO OWN THE SAME MAKE/MODEL/YEAR CAR ARE ENCOUNTERING THIS PROBLEM AS WELL. AND HAVE BEEN GIVEN A HARD TIME BY THE DEALERS WHEN IT CAME TO GETTING ANSWERS AND HELP. ITS BECOME OBVIOUS THAT THIS MUST BE A DEFECT WITH THIS CAR. AND IT NEED TO BE ADDRESSED FORMALLY. *TR
Sep 13, 2010
STRUCTURE,LATCHES/LOCKS/LINKAGES
5 complaints
THIS IS FOR A FORD FOCUS ZX5 (4-DOOR HATCHBACK). AT 90K MILES PASSENGER BACK DOOR LOCK ASSEMBLY BROKE AND HAD TO BE REPLACED. REPLACED UNDER EXTENDED WARRANTY AND COST $90. NOW THE DRIVERS BACK DOOR LOCK IS BROKEN. IT WILL NOT WORK MANUALLY OR ELECTRONICALLY. MY CHILDREN ARE ABLE TO OPEN THE DOOR WHETHER THE CAR IN PARK OR DRIVE SINCE THE ENTIRE LATCH AND LOCK ASSEMBLY NEEDS TO BE REPLACED. THIS IS DEFINITELY A SAFETY ISSUE. PAID FOR THE DOOR TO BE CHECKED AND THE REPLACEMENT PART AND LABOR IS APPROX. $350. DOOR LOCKS SHOULD NEVER FAIL AND IN MY CASE BOTH BACK DOORS HAVE FAILED. *TR
Mar 06, 2013
DRIVER SIDE FRONT AND REAR DOOR LOCKS WILL NOT WORK WITH REMOTE, WITH THE KEY, OR MANUALLY FROM THE INSIDE. PASSENGER SIDE DOOR LOCKS WORK AS THEY SHOULD. ANYONE CAN GAIN ENTRY TO THE VEHICLE AT ANY TIME. A REAR PASSENGER, ESPECIALLY CHILD, WOULD BE AT GREAT RISK. THIS IS NOT AN UNCOMMON ISSUE WITH THIS AND PREVIOUS YEARS OF THE FOCUS. I WAS TOLD OVER THE PHONE BY A FORD TECHNICIAN THAT THIS IS AN ELECTRICAL ISSUE, BUT OTHER COMPLAINTS SHOW NECESSARY REPLACEMENT OF LATCH AND LOCK ASSEMBLY. *TR
Feb 07, 2013
THE DRIVER SIDE REAR DOOR (4 DOOR SEDAN SE MODEL) WILL NOT LOCK. I CAN'T LOCK IT MANUALLY OR ELECTRONICALLY. THE DRIVER DOOR WILL LOCK, BUT ONLY WITH THE KEY OR WHEN THE LOCK IN MANUALLY PUSHED. THE DRIVER SIDE REAR SHOULD NEVER FAIL IN A MODE THAT CAN'T BE LOCKED. THIS NEEDS TO BE RECALLED. IT IS A SAFETY ISSUE. I CAN BE CARJACKED, MY BELONGS AND CAR CAN BE STOLEN. CHILDREN CANNOT SIT IN THE BACK SEAT BECAUSE THE DOOR WILL NOT LOCK. *TR
Dec 27, 2012
3 OF 4 DOORS HAVE NOW BROKEN ON MY 2007 FOCUS, DUE TO THE SAME PROBLEM AS WHAT WAS RECALLED ON THE 05 MODEL -- THE DOORS WILL NOT LATCH AND/OR LOCK. THE DOOR MECHANISM IS THE SAME FOR 2000-07, SO I'M NOT SURE WHY 07 WAS NOT RECALLED AS WELL. I PAID THE DEALER OVER $1000 TO FIX THE FRONT DRIVER AND BACK PASSENGER DOORS IN 5/12, AND NOW IN 7/12, THE BACK DRIVER DOOR IS DOING THE SAME THING -- WHEN YOU GO TO SHUT IT, IT JUST POPS BACK OPEN, AS THE LATCH DOES NOT CATCH. I HAD TO DRIVE HOME FROM MY BABY SHOWER LAST NIGHT WITH THE REAR DOORS TETHERED TO EACHOTHER TO KEEP THE DOOR FROM FLAPPING OPEN WHILE I DROVE DOWN THE ROAD. I HAVE SPOKEN WITH THE SERVICE MANAGER AT THE DEALERSHIP, AS WELL AS FORD CORPORATE, AND HAVE BASICALLY BEEN TOLD IT'S NOT THEIR PROBLEM AND I AM ON MY OWN TO PAY FOR THE REPAIR, BECAUSE MY CAR IS "TOO OLD" (JUST 5 YEARS FROM MFG DATE) AND HAS "TOO HIGH MILEAGE" (NOT THAT THE DOORS HAVE ANYTHING TO DO WITH MILEAGE) FOR FORD TO TAKE ANY RESPONSIBILITY FOR WHAT IS CLEARLY AN ISSUE OF CHEAP, FAULTY PARTS AND POOR WORKMANSHIP. THIS PROBLEM IS ALL OVER THE INTERNET, AND IS CLEARLY NOT ISOLATED TO MY VEHICLE. FORD SHOULD BE ASHAMED OF THE FACT THAT THEY HAVE IGNORED THIS PROBLEM, WHICH COULD CAUSE SERIOUS INJURY TO IT'S CUSTOMERS (JUST IMAGINE IF THE LATCH HAD STOPPED WORKING WHILE I WAS DOING 70 MPH DOWN THE HIGHWAY!), AND NEITHER I NOR ANYONE IN MY FAMILY WILL EVER BUY ANOTHER FORD! *TR
Jul 23, 2012
ONE OF THE REAR DOORS WILL NOT LOCK. THE DEALERSHIP INFORMED US THE MOTOR NEEDED REPLACED. THIS WAS SHOCKING NEWS SINCE THE CAR HAS RELATIVELY LOW MILEAGE COMPARED TO THIS TYPE OF NEEDED REPAIR. *TR
Dec 16, 2011
AIR BAGS,SEAT BELTS
4 complaints
I WAS TURNING LEFT ON A YELLOW LIGHT IN A BUSY INTERSECTION DURING RUSH HOUR. THE CAR OPPOSITE OF MINE WAS NOT PAYING ATTENTION AND HIT THE BUMPER OF MY CAR. MY AIR BAG DID NOT GO OFF AND MY SEAT BELT DOESN'T PULL OUT THE WAY IT SHOULD NOW.
May 21, 2019
THE AIR BAG LIGHT STAYS ON ALMOST ALL THE TIME AND THE PASSAGER SEAT BELT WILL COME UNLASHED AT TIMES, THIS HAS HAPPENED MORE THEN ONCE WITH IN THIS LAST YEAR 2016.
Jan 25, 2017
FORD HAS PUT OUT A RECALL ON THE AIRBAG SENSOR AND IT'S NOT WORKING SO MY LIGHT FOR MY AIRBAG STAYS ON INDICATING THE AIRBAG IS DISABLED AND I CAN'T AFFORD TO GET IT FIXED AND I'VE READ ONLINE THAT A LOT OF PEOPLE HAVE BEEN COMPLAINING ABOUT THE PROBLEM WITH THE AIRBAG SENSOR NOT WORKING PROPERLY FOR THE 2007 FORD FOCUS YOU NEED TO DO AN INVESTIGATION ON THIS PROBLEM ASAP WHEN I START MY CAR UP THE LIGHT FOR THE AIRBAG POPS ON AND STAYS ON THE WHOLE TIME I'M DRIVING IT IS TOTALLY DISABLED AND THAT'S NOT GOOD AT ALL THERE NEEDS TO BE A RECALL ON THIS ASAP I HAVE GONE TO A LOT OF WEBSITES AND SEEN MANY PEOPLE COMPLAINING ABOUT THIS PROBLEM
Jun 22, 2016
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 42 MPH, THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE DRIVER SIDE SEAT BELT DID NOT LOCK WHICH CAUSED THE CONTACT TO HIT THE WINDSHIELD AND SUFFERED INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Nov 05, 2010
SEAT BELTS
4 complaints
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE OPERATING THE VEHICLE WITH THE DRIVER SIDE SEAT BELT SECURED, THE SEAT BELT UNLATCHED INDEPENDENTLY LEAVING THE DRIVER UNSECURED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Mar 17, 2015
THE DRIVER'S SEAT BELT OCCASIONALLY FAILS TO FASTEN PROPERLY. IT SEEMS TO CLICK INTO PLACE, AND THERE'S NO WARNING LIGHT OR CHIME, BUT THEN SOMETIMES IT COMES LOOSE AGAIN AFTERWARD WHILE I'M DRIVING. SOMETIMES I CAN TELL THAT SOMETHING SEEMED MAYBE OFF -- I'LL GIVE IT A TUG, AND MAYBE HALF OF THOSE TIMES I HAD A SUSPICION, IT POPS FREE. IT'S HAPPENED PROBABLY ABOUT 10 TIMES IN THE TIME I'VE OWNED THE CAR (SINCE 2010), MOST RECENTLY TODAY (3/22/14), SO IT'S NORMALLY FINE. AND IT ALWAYS GOES IN FINE AGAIN AFTERWARD. I DON'T KNOW IF THE OTHER BUCKLES ARE ALSO AFFECTED, BUT I'M NORMALLY THE ONLY PERSON IN THE CAR. *TR
Mar 22, 2014
THE FORD FOCUS COLLIDED WITH AN ELK. THE DRIVER SEATBELT DID NOT LOCK AND THIS CAUSED THE DRIVER TO COLLIDE WITH THE STEERING WHEEL, WINDSHIELD, AND ELK. *JS
May 15, 2012
IN A HEAD-ON COLLISION THE DRIVER'S SEAT BELT DISENGAGED THROWING DRIVER THROUGH PASSENGER SIDE WINDSHIELD. THE ARMREST BETWEEN THE SEATS WHICH IS POSITIONED RIGHT OVER THE SEAT BELT LATCH AND IS ON A GOOSE-NECK MOUNT COLLAPSED AND RELEASED THE SEAT BELT. THIS RESULTED IN SERIOUS INJURIES. *TR
Jul 13, 2011
SUSPENSION,TIRES
4 complaints
I HAVE A 2007 FORD FOCUS, I HAVE REPLACED THE REAR TIRES 4 TIMES SINCE I BOUGHT THE CAR. THE MECHANIC SAID ALL FOCUS EAT REAR TIRES. I HAVE READ SEVERAL OTHER REPORTS OF THE SAME ISSUE. THANKS FORD. *TR
Apr 01, 2014
FOR ABOUT A MONTH BEFORE BRINGING MY CAR TO FORD I HAD BEEN NOTICING A VIBRATION FEELING IN THE STEERING WHEEL THOUGH THE WHEEL WAS NOT SHAKING. THIS WAS ONLY HAPPENING WHEN I WAS GOING FASTER THAN 50-55MPH. I CHECKED THE AIR PRESSURE IN THE TIRES AND ALL WAS OK. FINALLY, I BROUGHT IT TO FORD AND THEY FOUND A BENT CONTROL ARM IN THE FRONT R/S. IN ADDITION, THEY FOUND A SLIPPED BELT ON THE L/R TIRE AND R/F TIRE HAD UNEVEN WEAR. OK, SO HERE'S MY COMPLAINT....THERE IS NO WAY THAT I HIT ANYTHING SO HARD THAT I BENT MY CONTROL ARM IN THE FIRST PLACE!!!! SINCE THERE IS NO WAY TO PROVE THIS I HAD TO LIVE WITH THE FACT THAT I WOULD HAVE TO PAY FOR THIS REPAIR - ALMOST $400.00. THE PROBLEM I HAVE IS WITH THE TIRES. SINCE THE REPAIR IN THE FRONT WAS THE SAME PLACE THAT THE TIRE HAD UNEVEN WEAR, I HAD TO EAT THIS ONE TOO - $125.00. THE PROBLEM IS, WHAT ABOUT THIS SLIPPED BELT IN THE REAR TIRE? I GUESS I WAS TO BLAME FOR THAT ONE TOO. MAYBE THESE PIRELLI TIRES ARE THE PROBLEM. I SHOULD HAVE READ THE COMPLAINTS HERE BEFORE I BROUGHT THE CAR BACK TO FORD. FORD DIDN'T HAVE ANY OTHER TIRES THAT FIT THESE RIMS, BUT THE SAME PIRELLI'S THAT WERE ON THE CAR IN THE FIRST PLACE. SINCE THE CAR WAS ALREADY IN THE SHOP AND MY TIME IS LIMITED, I WAS STUCK GETTING THE SAME JUNK. MY MESSAGE....DON'T MAKE THE MISTAKE I MADE - DO NOT REPLACE THE TIRES ON YOUR FOCUS WITH THE PIRELLI'S THAT CAME WITH THE CAR. IF I CAN SAVE SOME PEOPLE A FEW HEADACHES AND SOME MONEY, I WILL FEEL MUCH BETTER FOR THE MISTAKE THAT I MADE. *TR
May 15, 2008
SEVERE TIRE WOBBLE. TOOK THE CAR TO DEALER. THEY SAID IT NEEDED ALIGNMENT AND 2 NEW TIRES. TOOK TO A TIRE DEALER THEY SAID THAT THEY HAVE HAD MANY OF THE SAME CARS IN THERE WITH THE SAME PROBLEM. IT'S THAT THE REAR WHEELS ARE TOED-IN 50% TO MUCH FROM THE FACTORY SPECS AND IT JUST CHOPS THE TIRES UP. THE CAR NEEDS 2 NEW TIRES AND A ALIGNMENT JOB TO FIX THE PROBLEM FROM THE FACTORY. I FEEL THAT THE COMPANY SHOULD PAY FOR IT , SINCE IT COMES OFF THE LINE LIKE THAT. *TR
May 06, 2008
2007 FOCUS 3 DOOR SES PURCHASED NEW IN 11-06. BEGAN NOTICING MINOR STEERING WHEEL VIBRATIONS AFTER 6 MONTHS AND DEALER HAD ROTATED TIRES AT 8K MILES. AT 14 MONTHS AND 17K MILES THE STEERING WHEEL VIBRATION BECAME UNACCEPTABLE. DEALER DID A FRONT ALIGNMENT AFTER TELLING ME THE WHEELS WERE WAY OUT OF SPEC. THE PIRELLI P6 ORIGINAL TIRES ARE NOW SEVERELY WORN IN MISALIGNMENT PATTERNS AND MUST BE REPLACED. VERY DISAPPOINTED. IF YOU OWN A FOCUS AND HAVE ANY UNUSUAL FEEL IN THE STEERING AND HANDLING, GET IT CHECKED ASAP. *TR
Jan 17, 2008
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
4 complaints
THE LOCK ON THE REAR PASSENGER SIDE DOOR WILL NOT LOCK. DOESN'T LOCK WITH THE REST OF THE DOORS AND I CANNOT LOCK MANUALLY. ANYONE COULD COME OPEN IT AT ANY TIME AND TAKE WHATEVER THEY WANT. IT IS NOT SAFE. I AM AFRAID IF SOMEONE RIDES BACK THERE IT WILL POP OPEN IF THEY LEAN ON IT. *TR
Apr 27, 2013
THE DRIVER SIDE REAR DOOR WILL NOT LOCK. DID NOT REALIZE THIS UNTIL I WAS WITH A FRIEND AND HIS SON DRIVING DOWN OUR STREET AND MY FRIENDS SON OPEN THE REAR DOOR ON THE DRIVERS SIDE WHEN IT SHOULD OF LOCKED WITH THE REST OF THE DOORS. CAN'T GET THE DOOR TO LOCK NOW. *TR
Jul 22, 2012
PASSANGER REAR DOOR LOCK WILL NOT LOCK WITH MANUAL OPERATION OR THE REMOTE. THIS IS A SAFETY ISSUE BECAUSE OUR KIDS CAN JUST OPEN THE REAR DOOR BECAUSE YOU HAVE NO ABILITY TO LOCK THE DOOR WITH THE CHILD SAFETY LOCK FEATURE. THE LOCK IS JAMMED IN THE UNLOCK POSITION. THERE IS A RECALL ON THE 2005 FOCUS DOOR LOCKS BUT NOT THE 2007? THE LATCH LOCK ASSEMBLY IS THE SAME FROM 2000-2007 FORD MODEL YEARS. THERE ARE A LOT OF PEOPLE REPORTING THIS ISSUE ALL OVER THE WEB. I HOPE PEOPLE START REPORTING THIS MORE ON THIS SITE. THE DEALER WANTS TO CHARGE ME $500 TO REPLACE THE JAMMED UNLOCKED DOOR LATCH THAT REQUIRES THE COMPLETE LATCH ASSEMBLY TO BE REPLACED. I'M ALSO NOT HAPPY THAT ANYONE CAN GET AT MY CHILD BY JUST PULLING ON THE DOOR HANDLE. IF YOU CAN'T LOCK THE REAR DOOR IT MAKES IT REAL EASY FOR SOMEONE TO HARM OUR CHILDREN. I ALSO CAN'T IMAGINE OUR CHILDREN UNKNOWINGLY PULLING ON THE HANDLE AND FALLING OUT OF THE CAR BECAUSE I WAS NOT ABLE TO LOCK THE REAR DOOR. I CAN'T AFFORD THE $500 BUCKS-- OUR CHILDREN ARE AT RISK. FORD SHOULD BE ASHAMED OF THEMSELVES FOR NOT RECALLING THIS ISSUE AND WILL SUFFER DEARLY FROM THE LAWSUITS THAT COME THEIR WAY. LAST FORD I EVER BUY PERIOD!!! PROTECT THE CONSUMER FORD!!! *TR
Feb 16, 2012
AUTO DOOR LOCK DOES NOT FUNCTION. I CAN HEAR WHAT SOUNDS LIKE SOMETHING HAPPENING OR ELECTRIC MOTOR RUNNING WHEN I PUSH THE BUTTON BUT NOTHING HAPPENS. *TR
Dec 26, 2011
ENGINE AND ENGINE COOLING
4 complaints
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED AND THE ENTIRE INSTRUMENT PANEL BEGAN TO ILLUMINATE. THE INDICATORS REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THE SPEEDOMETER BECAME INOPERATIVE. UPON RESTARTING, THE MALFUNCTIONS CONTINUED AND THE CONTACT WAS ABLE TO RESUME OPERATION. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE PCM WAS REPLACED, HOWEVER THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Jan 11, 2012
IN 2007, I PURCHASED MY NEW FORD FOCUS BASED ON THE RECOMMENDED RATING IN CONSUMER REPORTS. DID YOU KNOW THAT WHEN THE A/C OF THE FOCUS STOPS FUNCTIONING, SO DOES THE AUTO? I AM NOT MECHANICALLY INCLINED. I DON'T KNOW IF MOST OR ALL AUTOS ARE BUILT THIS WAY. IF SO, BASED ON THE DIFFICULTIES I HAVE HAD JUST TO FIND OUT THIS FACT ABOUT FOCUS, AND THE $1,400 EXPENSE I INCURRED FIXING PROBLEMS, I WOULD STRONGLY SUGGEST THAT THIS FACT CLEARLY STATED IN ANY RATINGS DISCUSSION, IN BOLD FONTS. MY CAR HAD BEEN MAINTAINED AT THE DEALER EVERY 3,000 MILES, HAS ONLY 42,000 MILES ON IT, WITHOUT ACCIDENTS, TICKETS, VIOLATIONS. FOREMOST, THE A/C SHOULD HAVE LASTED MUCH LONGER. I AM NOT SURE THAT THE RECOMMENDED RATING WAS WARRANTED. *TR
Aug 15, 2010
MY ENGINE IN MY BRAND NEW 2007 FORD FOCUS WAS NOT STARTING PROPERLY. HAD TO ACTUALLY PUSH THE GAS TO GET THE ENGINE TO CATCH. CONTACTED MY DEALER, AND WAS TOLD IT WAS A PROBLEM WITH THE ENGINES IN THE 2007. HE WOULD CONTACT ME WHEN IT WAS READY TO BE FIXED. I WAITED 8 MOS AND CONTACTED FORD CANADA. THE DEALER WAS NOTIFIED AND BROUGHT IT IN, BUT NOTHING WAS DONE THEN EITHER. IT CONTINUES TO BE A POOR STARTING PROBLEM. *TR
May 12, 2008
I WAS DRIVING MY 2007 FORD FOCUS PURCHASED IT NEW, CURRENTLY HAS 19,000 MILES ON IT. WHILE DRIVING DOWN THE ROAD TODAY SMOKE STARTED TO FILL THE PASSENGER COMPARTMENT. I PULLED OVER AND LOOKED UNDER THE HOOD AND MY ENGINE WAS ON FIRE. WIRES MELTING ALL OVER THE PLACE, FLAMES AND SMOKE COMING OUT OF THE ALTERNATOR. THIS WAS A SAFETY HAZARD, THE SMOKE COULD'VE OVER COME ME OR MY PASSENGERS, PLUS THE FIRE ITSELF COULD HAVE CAUSED INJURIES IF I HAD DRIVEN A BLOCK OR TWO DOWN THE ROAD. IT WAS TOWED TO THE NEAREST FORD DEALER, BUT IT WONT GET LOOKED AT UNTIL NEXT WEEK. MY CAR IS UNDER WARRANTY. *TR
Jul 14, 2007
SERVICE BRAKES, HYDRAULIC
4 complaints
WHILE DEPRESSING THE BRAKE PEDAL, THE STEERING WHEEL STARTED TO VIBRATE INTENSELY. WAS AT APPROX. 60 MPH. TOOK CAR TO DEALERSHIP, THEY SAID THE PADS AND ROTOR WERE BAD. THIS CAR ONLY HAS APPROX. 30K MILES. THIS IS FAST WEAR ON BRAKES. THIS IS A SERIOUS SAFETY PROBLEM. THE BRAKES ARE SLOW TO GRAB. *TR
Jun 04, 2010
APPLIED BRAKES, HIT SNOWY SPOT ON ROAD, BRAKES LOCKED UP, ANTI LOCK DID NOT WORK. HIT CURB. ANTI LOCK BRAKES SEEMS TO WORK ONLY ON CERTAIN SITUATIONS. CONTACTED DEALER. DEALER SAID ANTI LOCK BRAKES DON'T WORK ON SNOW. *TR
Mar 01, 2010
I WEAR A SIZE 13 SHOE & OCCASIONALLY WENT I DEPRESS THE BRAKES MY SHOE ALSO ENGAGES THE GAS PEDAL. 2007 FORD FOCUS. *TR
Nov 21, 2009
NOVEMBER 19TH, ATTEMPTED TO BRAKE, BRAKES WENT TO FLOOR, I HIT A PICKUP. REQUESTED DEALER CHECK BRAKE SYSTEM, THEY DID A TEST DRIVE SAID BRAKES ARE FINE. NOVEMBER 30TH, DRIVING ON HIGHWAY, WENT TO STOP NOTICED BRAKES WERE MUSHY, NOT SAME TENSION AS USUAL BUT CAR DID BRAKE. DECEMBER 5TH, MAKING RIGHT HAND TURN TO GET ON FREEWAY, TAPPED BRAKES, BRAKES DID NOT WORK, TAPPED AGAIN THEY WORKED. *TR
Dec 08, 2007
FUEL/PROPULSION SYSTEM
3 complaints
SIMILAR TO NHTSA CAMPAIGN NUMBER 18V735000, I'VE EXPERIENCED MANY OCCURRENCES WHERE THE VEHICLE STALLS WHEN COMING TO A STOP. THIS IS FAR MORE LIKELY TO OCCUR IF THE GAS TANK IS LESS THAN HALF FULL. THE FIRST INSTANCE OF THIS WAS AROUND 2011, BUT HAS HAPPENED MUCH MORE FREQUENTLY SINCE THEN. WHEN THIS OCCURS, THE VEHICLE DECELERATES, COMES TO A COMPLETE STOP, AND THEN THEN ENGINE CUTS OUT, DROPPING THE RPMS DOWN TO 0. THIS THEN REQUIRES THE DRIVER TO PUT THE CAR INTO PARK, TURN OFF THE CAR, TURN THE CAR BACK ON, AND THEN RETURN THE CAR TO GEAR.
Nov 12, 2018
THE FUEL GAUGE DOESN'T READ CORRECTLY AND COULD RESULT IN THE CAR RUNNING OUT OF GAS LEAVING SOMEONE STRANDED. *TR
Mar 22, 2015
UPPER PORTION OF GAS TANK COMPLETELY RUSTED THROUGH. *TR
Jan 18, 2014
AIR BAGS,STRUCTURE
3 complaints
WAS DRIVING DOWN THE ROAD AT THE POSTED SPEED LIMIT OF 35 MPH. HIT A PATCH OF ICE ON THE UNTREATED ICY ROADS IN GLOCESTER RI . CAUSED ME TO INCREASE SPEED WHILE SPINNING IN CIRCLES . ENDED UP HITTING A TREE WITH THE FRONT QUARTER PANEL ON THE PASSENGER SIDE DESTROYED EVERYTHING ON THAT SIDE UNDER THE HOOD AND THE CHASIE IN THE FRONT!! NEXT I SPUN AGAIN HITTING THE FRONT BUMPER ON THE RIGHT SIDE! AIR BAGS NEVER DEPLOYED AND THEY SHOULD HAVE AT THE SPEED AND VELOCITY THE CAR HIT THE TREE AT! *TR
Jan 19, 2015
12-26-2012 I WAS ON ROUTE 77 IN AKRON,OHIO WHEN I SLID ON ICE AND SNOW, MY CAR STARTED SPINNING AND AN SUV GOING NORTH AND MY CAR CRASHED. I SPUN INTO THE LEFT LANE WHERE A CADILLAC SUV WAS DRIVING NORTH AND HE HIT THE DRIVERSIDE FRONT SIDE OF MY VEHICLE. MY CAR MAY BE TOTALED. FRONT DRIVERSIDE HEADLIGHT IS GONE, TRANSMISSION WAS PUSHED BACK AND HOOD OF CAR IS BENT. MY AIRBAG DID NOT GO OFF. I WAS TAKEN TO THE HOSPITAL AFTER HITTING MY HEAD ON THE DRIVER SIDE WINDOW, AND I STRAINED MY NECK. MY QUESTION IS WHY DID MY AIRBAGS NOT GO OFF?? *TR
Dec 29, 2012
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED BECAUSE THE AIR BAG MAY NOT DEPLOY IN THE EVENT OF A CRASH. THE CONTACT ALSO STATED THAT THE DOOR LATCH FOR THE FRONT DRIVER'S SIDE BROKE AND HE COULD NOT GET EXIT FROM THAT DOOR. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 64,000.
Jun 26, 2012
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
3 complaints
WHEN I FIRST NOTICED, IT WAS AROUND THE 45 MPH WHEN I FELT THE JERKING OF THE VEHICLE. AS TIME WENT ON IT STARTED TO DO THAT AT 35 AND (SOMETIMES OR) 45 MPH. THIS PAST TUESDAY 3RD OF JUNE 2014 IT STARTED TO DO THIS AT 15, 25, 35, AND 45 MPH FROM SITTING AT THE RED LIGHT AND MOVING FORWARD. AFTER GETTING A TUNE-UP.. IT IS A LITTLE BETTER BUT IT STILL DOES THAT AT 35 AND SOME TIMES AT 45. *TR
Jun 06, 2014
2007 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE INSTRUMENT CLUSTER PANEL LIGHTS ILLUMINATED *SMD THE DEALER INFORMED THE CONSUMER, IT WOULD COST $547.00 TO REPLACE THE CLUSTER PANEL. PLUS, THE COST FOR THE CHECK ENGINE LIGHT, THAT WAS ALSO ON.
Apr 22, 2013
TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHEN THE CONTACT RELEASES THE THROTTLE, THE VEHICLE CONTINUOUSLY TAKES A LONG TIME TO RETURN TO IDLE. WHILE DRIVING AT VARIOUS SPEEDS, HE DOES NOT HAVE FULL CONTROL OF THE THROTTLE. WHEN THE ACCELERATOR PEDAL IS RELEASED, THE VEHICLE PULLS BEFORE IT DECELERATES. THE CONTACT STATED THAT THE THROTTLE RESPONSE IS HORRIBLE. THE CONSEQUENCE OF THE FAILURE COULD CAUSE A CRASH DUE TO THE SLOW RESPONSE TIME WHEN BRAKING. THE VEHICLE HAS BEEN TAKEN TO THE DEALER FIVE TIMES FOR THIS FAILURE, BUT WAS ONLY SERVICED ONCE. THE AIR CONTROL VALVE WAS REPLACED AND REPROGRAMMED HOWEVER, AFTER 25 MINUTES, THE THROTTLE FAILURE RECURRED. THE CURRENT MILEAGE WAS 10,000 AND FAILURE MILEAGE WAS LESS THAN 100. THE VEHICLE WAS TAKEN TO THE DEALER ON THE SEVERAL OCCASIONS TO HAVE THE ECU EITHER UPDATED OR REPROGRAMMED. UPDATED 06/16/08
May 30, 2008
AIR BAGS,FUEL/PROPULSION SYSTEM
2 complaints
I HAVE JUST ACQUIRED THIS VEHICLE IN OCT OR SEP OF 2018. IT HAS BEEN A PRETTY GOOD CAR UP UNTIL NOW. THE AIRBAG LIGHT COMES ON AND OFF INTERMITTENTLY AND NOW THE ENGINE LIGHT IS ON. MY MECHANIC CHECKED WHY THE ENGINE LIGHT WAS ON WITH HIS COMPUTER AND HAS SAID IT'S A FUEL ISSUE. I TAKE IT BACK TO HIM ON THURSDAY TO GO OVER THE FUEL SYSTEM AND ENGINE TO BETTER DIAGNOSE THE ISSUE. IN THE MEANTIME, I'VE BEEN LOOKING UP VARIOUS COMPLAINTS AND ISSUES WITH MY 2007 FORD FOCUS AND NOT STATING THE SPECIFIC ISSUES AND THE TWO MAIN COMPLAINTS AND RECALLS THAT KEEP COMING UPSTATE THAT THERE HAVE BEEN NUMEROUS AIRBAGS AND FUEL SYSTEM ISSUES. THESE ARE BOTH THE ISSUES I'M HAVING. THE AIRBAGS LIGHT KEEPS COMING ON AND OFF WITHOUT THE SYSTEM BEING RESET. THE ENGINE LIGHT IS ON AND HASN'T GONE OFF. IT CAME ON WHEN MY HUSBAND FILLED THE TANK UP ABOUT 3-4 WEEKS AGO. THE ONLY REASON WE'VE NOT HAD MY MECHANIC LOOK AT IS DUE TO INCOME. I'M DISABLED, MY HUSBAND IS IN THE PROCESS OF RETIRING IN SEPTEMBER AND HE WAS INJURED ON THE JOB AND HAS BEEN OUT FOR ABOUT 5 MONTHS. I WOULDN'T HAVE EVEN LOOKED ON THE INTERNET TO SEE IF THERE WERE RECALLS BUT WE'RE MAKING A TRIP TO DURHAM IN JULY AND NEED A RELIABLE VEHICLE AND ARE CONCERNED ABOUT THE ENGINE CATCHING FIRE OR NOT GETTING THE FUEL NEEDED. PLEASE LET ME KNOW IF THIS HAS BEEN ANY SAFETY ISSUES WITH THIS MAKE AND MODEL OF CAR. THANK YOU.
Jun 04, 2019
AIR BAG LIGHT STAY ON, CHECK ENGINE LIGHT ON, SAID SECONDARY EMISSION BUT YOU CHECK EVERYTHING NO PROBLEM, RESET CODE AND ALL BACK ON IN 3 DAYS
Aug 30, 2018
AIR BAGS,UNKNOWN OR OTHER
2 complaints
MY AIRBAG ON THE DRIVER SIDE WENT OUT THE LIGHT IS ON AND WON'T GO OUT, ALSO THE POWER STEERING IS GOING OUT THE VEHICLE HAVE UNDER 90 THOUSAND MILES ON IT I HAVE AFRAID TO DRIVE FOR THOSE REASONS IT WAS PURCHASED IN 2006 NEW WITH 2 TENS OF A MILE ON IT. I SENT AN EMAIL A YEAR OR SO AGO AND NEVER HEARD FROM YOU ALL. CAN'T AFFORD TO HAVE IT REPAIRED AIRBAG OVER $400 DOLLARS AND SO IS THE POWER STEERING.THANKS IN ADVANCE.
Feb 09, 2018
THE AIRBAG WARNING LIGHT FOR THE DRIVER'S SIDE AIRBAG ON THE DASHBOARD GOES ON AND OFF AND HAS BEEN DOING THIS FOR THE PAST COUPLE OF YEARS. (I AM NOT SURE EXACTLY WHEN IT BEGAN, SINCE WHEN THE LIGHT WENT OFF, I THOUGHT THE PROBLEM WAS OVER) I HAVE HAD A CAR REPAIR SHOP TRY TO FIX IT SEVERAL TIMES, BUT THE PROBLEM HAS CONTINUED. THE WARNING LIGHT COMES ON AND STAYS ON (IN EVERY SEASON OF THE YEAR) WHEN THE WEATHER IS HUMID OR DAMP AND GOES OFF WHEN THE AIR IS DRIER. THE MECHANICS SAY THE AIRBAG WILL NOT DEPLOY WHEN THE AIRBAG LIGHT IS ON AND THAT I HAVE TO REPLACE THE AIRBAG AT A COST OF AROUND $400. I DO NOT BELIEVE IT IS A TAKATA AIRBAG, BUT AM NOT SURE. STILL, IT IS DEFECTIVE AND I THINK THESE AIRBAGS SHOULD BE INSPECTED IN OTHER FORD FOCUS MODELS IN WHICH THEY ARE INSTALLED. ALSO THE AUTOMATIC DOOR LOCK (LOCKING FROM THE DRIVER'S SIDE FRONT DOOR) STOPPED WORKING FOR THE FRONT PASSENGER'S SIDE DOOR MORE THAN A YEAR AGO. I NOW HAVE TO LOCK AND UNLOCK IT MANUALLY FROM THE INSIDE, REQUIRING THE PASSENGER TO WAIT OUTSIDE THE CAR WHILE I (DRIVER) GET INTO THE CAR AND UNLOCK THE PASSENGER SIDE DOOR. THIS POSES A SAFETY ISSUE FOR THE FRONT SEAT PASSENGER.
Jul 11, 2017
ELECTRICAL SYSTEM,AIR BAGS
2 complaints
1) THE AIRBAG DID NOT DEPLOY IN AN ACCIDENT SEVERAL YEARS AGO ( APPROX. DECEMBER, 2011 - MILEAGE WAS APPROX. 45,000) WHEN THE CAR COLLIDED WITH AN ONCOMING CAR AND WAS DAMAGED ON THE FRONT END AND DRIVER'S SIDE. NO ONE WAS INJURED. DURING THE PAST 2 OR 3 YEARS, I HAVE NOTICED THAT THE DRIVER'S SIDE AIRBAG WARNING LIGHT HAS BEEN GOING ON AND OFF FOR DAYS AT A TIME. IT SEEMS TO BE AFFECTED BY HEAT AND HUMIDITY. IT SEEMS TO GO ON WHEN THE WEATHER IS HUMID AND OFF WHEN THE AIR IS DRY, AT ALL TIMES OF THE YEAR. I AM NOT SURE WHETHER THE AIRBAG WOULD DEPLOY WHEN IT IS NECESSARY. 2) DURING THE PAST YEAR, THE POWER STEERING HAS MAKING A LOUD GRINDING NOISE WHEN I TURN THE STEERING WHEEL EITHER RIGHT OR LEFT. A MECHANIC WHO WORKED ON IT SAID HE PUT A CLAMP ON IT AND REFILLED THE STEERING FLUID, WHICH HELPED FOR A FEW WEEKS, BUT THE PROBLEM HAS RETURNED. SO FAR THE STEERING HAS WORKED WELL, BUT I'M CONCERNED THAT POWER STEERING IS DEFECTIVE AND WEARING OUT TOO SOON.THE MECHANIC SAID IT WAS SAFE TO DRIVE.
May 29, 2015
DASHBOARD EXTREME HEAT. WIRING FOR AIRBAG SWITCH NO LONGER WORKS. AIRBAG LIGHT STAYS ON. SWITCH ON DASH NO LONGER WORKS. *TR
Sep 27, 2014
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
2 complaints
WHILE ATTEMPTING TO STOP THE VEHICLE, THE THROTTLE STUCK OPEN AND THE ENGINE RAN OVER 2,000 RPM. IT WAS DIFFICULT TO STOP AND ALMOST CAUSED THE CAR TO REAR END STOPPED TRAFFIC. *TR
Jul 23, 2014
THE ACCELERATOR ON MY 2007 FORD FOCUS STATION WAGON WITH 50,000 MILES BEGAN STICKING WHEN THE TEMPERATURE GOES BELOW 40. I PRESS ON THE PEDAL AND IT WON'T MOVE, THEN IT JUMPS DOWN AND MOVES QUICKLY. ACCORDING TO THE FORD DEALER, AN ELECTRONIC PIECE, THE THROTTLE BODY FAILED. ACCORDING TO THEM, FORD IS NOT MANUFACTURING THAT PART AND THE CAR CAN NOT BE REPAIRED UNTIL THEY FIND A NEW SUPPLIER, POSSIBLY END OF JANUARY. IT HAS BEEN SITTING AT THE DEALERSHIP SINCE DEC 6 WITH A STICKING ACCELERATOR AND IS NOT NOW CURRENTLY SAFE TO DRIVE OR FIXABLE. *TR
Dec 21, 2010
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
2 complaints
WITHOUT ANY INDICATION OF A LOW BATTERY, THE CAR BEGAN TO LOSE ELECTRICAL POWER WHILE DRIVING. AT FIRST, I WAS ON MY WAY TO WORK WHEN I NOTICED MY RADIO STOPPED PLAYING. UPON LOOKING AT MY RADIO, I REALIZED THE LIGHTS WERE COMPLETELY OFF, INCLUDING THE CLOCK--WHICH STAYS ON EVEN IF I TURN THE RADIO OFF. I NOTICED I WAS VERY COLD, AND MY DEFROST HAD STOPPED WORKING. THINKING IT WAS HOPEFULLY JUST A BLOWN FUSE, I CONTINUED ON MY WAY TO WORK, DRIVING CAUTIOUSLY. MY CAR DID SOUND LIKE IT WAS NOT SHIFTING GEARS AS MUCH AS IT SHOULD HAVE BEEN. I MADE IT TO WORK FINE, AND EVEN CHECKED ON IT DURING MY LUNCH HOUR--IT STARTED UP FINE, LIGHTS AND EVERYTHING WAS WORKING, WITH NO INDICATOR LIGHTS ILLUMINATING ON THE DASH. THINKING IT WAS FINE, I DROVE HOME THAT NIGHT WITH THE INTENTION OF BRINGING IT TO THE SHOP TO CHECK THE BATTERY OVER THE WEEKEND. WHILE DRIVING HOME (IN THE DARK) THAT EVENING, I MADE IT ALMOST TO MY APARTMENT. I NOTICED AGAIN THAT MY RADIO SUDDENLY STOPPED PLAYING. I LOOKED AT THE RADIO, AT WHICH POINT I SAW THE TEXT DISPLAY "LOW BATTERY." I BEGAN TO NOTICE EVERYTHING DIMMING--THE DASHBOARD, INTERIOR LIGHTS, AND EVEN MY HEADLIGHTS. I WAS CLOSE ENOUGH TO GET TO MY APARTMENT OK. THE NEXT MORNING I HAD AN APPOINTMENT TO GET TO THE SHOP. AFTER READING THE OTHER COMPLAINTS OF SIMILAR DRIVERS OF 2007 FORD FOCUSES HAVING IDENTICAL ISSUES, I WAS NERVOUS ABOUT DRIVING TO THE SHOP. NOT KNOWING IF MY CAR WOULD SUDDENLY DIE ON ME, AND IF I WOULD BE ABLE TO USE MY HAZARD LIGHTS, OR TURN SIGNALS TO INDICATE TO OTHER DRIVERS IF MY BATTERY STARTED TO GO AGAIN. LUCKILY MY CAR MADE IT THE 3.1 MILES TO THE SHOP, BEFORE GIVING OUT. SAME THING--NO EARLIER INDICATIONS THAT THE BATTERY WAS LOW, THE POWER JUST STARTS SHUTTING DOWN. THIS IS INCREDIBLY DANGEROUS, AND I WAS LUCKY THAT I READ UP ON THE ISSUE AND WAS ONLY DRIVING LOCALLY, AND NOT ON A HIGHWAY. *TR
Jan 22, 2014
WHILE DRIVING CAR, LOST POWER, EVENTUALLY LOST ALL POWER. NO INDICATION PRESENT (RED BATT INDICATOR NEVER CAME ON) FORD SERVICE MANAGER SAYS THIS IS NORMAL FOR FORD CARS OF ALL MAKES, TRUCKS SEEM TO WORK BETTER. CAUSE WAS ALTERNATOR PUTTING OUT 0 CHARGE TO BATTERY. ALSO, FORD SERVICE MANAGER REVEALED ALTERNATORS ARE EXPECTED TO LAST ONLY 3-5 YEARS, DUE TO HEAT BUILD UP AND NO COOLING PROVISION FOR ALTERNATOR. THIS IS AN UNSATISFACTORY SAFETY ISSUE ON BOTH COUNTS. FORD SHOULD BE REQUIRED TO MAKE BATTERY WARNING WORK RELIABLY IN ALL CARS, AND PROVISION/DESIGN CHANGE TO ENABLE ALTERNATORS TO COOL THEMSELVES AND LAST TO NORMAL EOL (5 YRS/100K MILES). LOSS OF POWER UNEXPECTEDLY RISKS PASSENGER AND DRIVERS SAFETY AS I HAD NO EXTERNAL INDICATORS, BLINKERS OR BRAKE LIGHTS AVAILABLE AT 60 MPH ON HIGHWAY. *TR
Sep 25, 2009
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
2 complaints
THERE ARE TWO RECURRING PROBLEMS THAT REALLY CONCERN ME: 1) TRANSMISSION/POWERTAIN LIGHT HAS FLICKERED ON-AND-OFF AND THEN GOES OFF COMPLETELY. INITIALLY I ASSUMED IT WAS A FUSE OR ELECTRICAL PROBLEM. THERE HAVE BEEN SEVERAL EPISODES, THE SCARIEST TO DATE ON 2-20-12 THE CAR SEEMED TO "LOSE GEARS," SHUTTERED A LITTLE, AND SUDDENLY FELT IT WAS GOING TO STALL OUT ON A SHORT INCLINE. MY 15 YEAR OLD DAUGHTER (WITH LEARNER'S PERMIT) WAS AT THE WHEEL. IT WAS FRIGHTENING AS THE CAR FELT IT WOULD ROLL BACKWARD WITH TRAFFIC STACKED UP BEHIND HER. 2) BRAKES: ON TWO OCASSIONS SINCE I HAVE OWNED THE CAR (3.5 MONTHS) THE BRAKES, WHEN APPLIED (NORMAL FASHION) COMPLETELY WENT TO THE FLOOR WITHOUT FUNCTIONING: THERE WAS NOTHING THERE. A COUPLE OF MINUTES LATER, AND ONLY AFTER PUMPING THE BRAKES A FEW TIMES, DID THE "BRAKE FUNCTION RETURN." MY MOTHER HAD WARNED ME ABOUT THIS - SHE ALSO PROVIDED ME WITH A FILE FOLDER OF ALL REPAIRS SHE HAD MADE ON THE CAR. TWICE; SHE HAD THE MASTER BRAKE CYLINDER REPLACED! SHE COMPLAINED TO THE FORD DEALER IN HER HOMETOWN, WHO "BRUSHED IT OFF" AND ASSURED HER THERE WOULD BE NO FURTHER PROBLEMS. IN THE LAST 3 WEEKS, THE BRAKES FAILED AGAIN - AND AGAIN, MY 15 YEAR OLD WAS AT THE WHEEL. I CANNOT TELL YOU HOW FRIGHTENING THIS WAS - IF NHTSA IS AWARE OF MULTIPLE COMPLAINTS ABOUT A DESIGN FAILURE; WHY HASN'T FORD ISSUED A RECALL TO MAKE THE NECESSARY REPAIRS? *TR
Feb 24, 2012
WAS DRIVING IN GOOD WEATHER CONDITIONS AND 2007 FORD FOCUS BEGAN TO VEER TO THE LEFT AND RIGHT OUT OF CONTROL - I HAD NO CONTROL OVER THE STEERING OR BRAKES IS WAS AS IF THE CAR WENT ON AUTO PILOT AND STARTED DRIVING ITSELF. AFTER ABOUT TWENTY SECONDS OF ROCKING LEFT AND RIGHT IN THE ROAD THE CAR MADE A SHARP RIGHT AND LEFT THE HIGHWAY HIT AND FLIPPED TWICE WITH MY DAUGHTER AND MYSELF INSIDE - FORTUNATELY WE ARE BOTH STILL ALIVE THE 2007 FORD FOCUS IS TOTALED. *TR
Apr 26, 2007
POWER TRAIN,EQUIPMENT
2 complaints
MY 88 YEAR OLD MOTHER WAS PULLING INTO HER GARAGE WHEN GRABBING THE SHIFING LEVER TO PUT IT IN PARK IT CAME UP OUT OF THE COLUMN ALONG WITH THE ELECTRICAL CONNECTION CAUSING THE CAR TO GO FORWARD AND HIT THE BOXES. THE KEY WAS LOCKED IN PLACE AND THE CAR WOULDN'T SHUT OFF. PISS POOR DESIGN OF SCREW HOLDING THE SHIFTER ON AND THE CONNECTION FOR THE POWER. *TT
Jul 22, 2011
FORD FOCUS, 2007 THE GEAR SHIFT IN MY 07 FORD FOCUS JUST FELL OFF INTO MY HAND! I WAS AT THE STORE, AND PUT IT INTO REVERSE, AND THE BUTTON THAT YOU DEPRESS TO SHIFT INTO REVERSE POPPED OUT, FOLLOWED BY THE SPRING MECHANISM THAT HOLDS IT INTO PLACE IN THE GEAR COLUMN. I TRIED TO PUT IT BACK IN, AND FINALLY WAS ABLE TO REACH IN AND DEPRESS A SMALL BUTTON, THUS ENABLING ME TO SHIFT IT INTO DRIVE AND TAKE IT HOME. I CALLED THE DEALERSHIP WHERE I BOUGHT IT, AND MY WARRANTY HAS EXPIRED. (OF COURSE). I ALSO CALLED FORD, AND THERE IS NO RECALL IN EFFECT. THE PART COSTS OVER $1500. TO REPLACE. BEING A SINGLE MOM (DISABLED) AND NOT WORKING, I CAN NOT AFFORD THIS! WITH THE AMOUNT OF COMPLAINTS ON THIS ISSUE THAT I HAVE READ ONLINE, IT SEEMS TO ME THAT A RECALL IS IN ORDER! *TR
Apr 19, 2010
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
2 complaints
GOT HOME FROM WORK AND KEY IS STUCK IN IGNITION OF 2007 FORD FOCUS! CAR WILL STILL CRANK AND DRIVE BUT THE KEY WILL NOT COME OUT! SHIFTER WILL ALSO SHIFT INTO ANY GEAR IN THE "OFF" POSITION AND WITHOUT FOOT ON BRAKE! ............... SECOND COMPLAINT IS THAT SINCE PURCHASING THE CAR NEW IN JANUARY 2008 WHEN I FILL GAS TANK THE GAUGE ONLY GOES TO ABOUT 3/4 MARK... NEVER THE "FULL" LINE. DEALERSHIP REPLACED GAGE ONCE A FEW MONTHS AFTER PURCHASING BUT IT STILL DOES IT! *TR
May 07, 2010
WHILE DRIVING AROUND DOWN TOWN LOS ANGELES THE 2007 FORD FOCUS THE RIGHT FRONT TIRE WENT FLAT THEN THE ENGINE STALLED. WHEN I ATTEMPTED TO RESTART SMOKE WAS COMING FROM UNDER THE HOOD. WHEN WE GOT OUT OF THE CAR FLAMES WERE COMING FROM THE WINDSHIELD WIPERS AREA. 911 WAS CALLED AND THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. THE INSURANCE COMPANY IS GOING TO APPRAISE THE DAMAGE ON WEDNESDAY 3-3-2010. BUT I AM PRETTY SURE THAT IS A TOTAL LOSS. *TR
Mar 01, 2010
WHEELS
2 complaints
TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING 35 MPH, THE STEERING WHEEL VEERED TO THE LEFT. WHEN THE CONTACT ARRIVED AT HER DESTINATION AND EXITED THE VEHICLE, SHE NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS COMPLETELY FLAT. SHE LEFT THE VEHICLE IN A PARKING LOT. THE DEALER SENT A MECHANIC TO HER LOCATION AND HE STATED THAT THE RIM STEM CAUSED THE TIRE TO FLATTEN. THROUGH ONLINE RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS FOR THIS IDENTICAL FAILURE. SHE BELIEVES THAT A RECALL SHOULD BE ISSUED SINCE THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 22,000. UPDATED 08/04/09. *LJ UPDATED 08/06/09.*JB
Jun 29, 2009
TL*THE CONTACT OWNS A 2007 FORD FOCUS. WHILE THE VEHICLE WAS PARKED IN A GARAGE, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL FAILED. THE WHEEL WAS REPLACED. ON OCTOBER 23, 2008, WHILE DRIVING 65 MPH, THE FRONT DRIVER'S SIDE WHEEL FAILED. THE VEHICLE SWERVED ACROSS THE ROAD AND CAME TO A STOP WHEN IT CRASHED INTO A DITCH. THERE WERE NO INJURIES. A REPORT WAS FILED WITH THE MANUFACTURER. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE WHEEL. THE FAILURE AND CURRENT MILEAGES WERE 10,000. UPDATED 12-02-08 *BF UPDATED 12/02/08. *JB
Oct 28, 2008
SERVICE BRAKES, HYDRAULIC,AIR BAGS
2 complaints
I WAS PASSING A CAR AND JUST COMPLETED THE PASS (APPROX. SPEED WAS 60 MPH), WHEN THE BACK RIGHT TIRE LOCKED UP. THIS CAUSED ME TO GO INTO ON COMING TRAFFIC. I THEN WENT OFF THE ROAD AND FLIPPED END OVER END ONCE AND BARRELL ROLLED THREE TIMES. THE CAR WAS TOTALED. I HAD MINOR INJURIES. WITNESSES STOPPED AND TOLD POLICE AND FIRE PERSONNEL, THAT AFTER I HAD PASSED THEM, THE RIGHT REAR TIRE LOCKED UP AND SPUN ME OUT OF CONTROL. THE CAR LANDED ON ITS DRIVER SIDE. DURING THE SPIN AS I APPLIED THE BRAKES TO REGAIN CONTROL OF THE VEHICLE IT FELT AS IF THE VEHICLE WAS TRYING TO ACCELERATE. THE AIRBAGS NEVER DEPLOYED. MY CONCERNS ARE THE BRAKING SYSTEM, TIRES, AIR BAGS, AND WHEEL BEARINGS. THIS CRASH SHOULD NOT HAVE HAPPENED, THIS IS AN OBVIOUS PROBLEM FOR FORD. *TR
Dec 09, 2008
HAD BRAKE FAILURE, RESULTED IN ACCIDENT, HIT A PICKUP TRUCK AND APPROXIMATELY 35 MPH, AIRBAG FAILED TO DEPLOY. HOWEVER, THE LIGHT CAME ON AND IT DID REQUIRE A SWITCH TO BE REPLACED WHICH COST ME A COUPLE HUNDRED DOLLARS. *TR
Dec 08, 2007
FUEL SYSTEM, GASOLINE
2 complaints
ON OR ABOUT 7/10/2007, MY 2007 FORD FOCUS ZX3 (ONE WEEK IN SERVICE, 400 MILES ODOMETER) LEAKED AN UNKNOWN QUANTITY OF FUEL ONTO THE FLOOR OF THE ATTACHED ENCLOSED GARAGE AT MY RESIDENCE. THE QUANTITY OF FUEL SPILLAGE IS UNKNOWN; HOWEVER, THE FUMES WERE SO STRONG INSIDE THE GARAGE, THAT THEY CONTAMINATED MY CLOTHING TO THE DEGREE THAT A "GAS SMELL" WAS NOTED BY A TOW TRUCK DRIVE THREE HOURS AFTER I WAS EXPOSED TO THE FUEL SPILL. THE SERVICING DEALER SAY THAT THE FUEL TANK WAS SPLIT ALONG THE SEAM OF THE TANK. THE SERVICING DEALER IS IN THE PROCESS OF REPLACING THE GAS TANK. *TR
Jul 14, 2007
THIS CAR IS GOING BACK FOR 3RD TIME FOR A FUEL LEAK . THE FUEL LEAKS OUT OF THE RETURN LINE AND DRIPS ON TO THE EXHAUS. T I GUESS FORDS IS WAITING TILL IT CAUSES A FIRE BEFORE THEY FIX THIS. I THINK THERE SHOULD BE A RECALL TO CHECK THE REST OF THESE CAR. I KNOW OF 4 OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. *AK
Mar 25, 2007
SUSPENSION,EXTERIOR LIGHTING
1 complaint
The contact stated that her mother-in-law owns a 2007 Ford Focus. The contact stated that while her mother-in-law was driving at an unknown speed, the front passenger’s side wheel detached from the vehicle. The vehicle was towed to the independent mechanic who diagnosed the failure as a control arm failure. The contact stated that the vehicle was repaired. The contact stated that 2 weeks later the driver’s side wheel detached. The vehicle was towed back to the independent mechanic who stated that the control arm had detached from the vehicle. The vehicle was repaired. The contact stated that 3 months later while stopped at a traffic light, the driver was unable to control the vehicle as the front passenger’s side wheel detached from the vehicle as well as the transmission slid into the engine. The transmission observation was by the tow truck company. The vehicle was towed to the owner's residence. The failure cause was not diagnosed by the dealer or an independent mechanic. The contact stated that the tow company informed her that the vehicle was unable to be towed on the flatbed due to the fact that the front end of the vehicle might detach. The contact stated that the headlights would also flicker on and off while driving. The contact stated that the independent mechanic replaced the light bulbs however, the failure continued. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Jun 15, 2022
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
Console transmission shift lever detents not noticeable in any positon including Park (mushy shifter) and I am unable to remove ignition key in any position, on, off or lock. Therefore the car can be easily stolen by anyone (minor or adult) by simply breaking the window, reaching the unlock and driving off. Shifter, steering column, and key removal malfunction.
Feb 14, 2022
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
1 complaint
I GOT MY VEHICLE FROM AN AUCTION SITE, SO I DO NOT HAVE ANY HISTORY ON IT BEFORE 2016. THE ENGINE LIGHT COMES ON AND GOES OFF AT REGULAR INTERVALS, ESPECIALLY, WHEN THE CAR IS IN EXTREMELY COLD OR HOT TEMPERATURES. THE GAS PEDAL, ALSO, GETS STUCK, REGULARLY, I WOULD HAVE TO BE VERY CAREFUL WITH MY PRESSURE ON THE GAS PEDAL TO AVOID HITTING ANYTHING. I HAVE NOTICED THIS, OVER THE YEARS, WITH THE CAR IN STATIONARY MODE AND WHILE THE CAR IS IN MOTION, CITY OR HIGHWAY DRIVING BUT, ESPECIALLY, AFTER HAVING TO PERFORM A HARD BRAKE IN TRAFFIC. I WOULD HAVE TO KEEP PRESSING ON THE GAS PETAL TO GET IT TO RELEASE ITSELF FROM WHATEVER IT IS ALLOWING GETTING STUCK TO, THEN THE PERFORMANCE OF THE CAR IS BETTER, UNTIL THE NEXT TIME OF IT HAVING TO BE UNSTUCK. I HAVE TAKEN THE CAR IN FOR THIS ISSUE BUT, THE MECHANICS DO NOT UNDERSTAND WHAT I AM DESCRIBING. OF COURSE, WHEN THESE PERSONS TEST DRIVE MY CAR THEY DO NOT EXPERIENCE THE PROBLEM, LIKE I DO, SO THERE IS NO DOCUMENTATION IN MY POSSESSION ON ANY OF THESE ISSUES. ANOTHER ISSUE IS THE KEY IGNITION SWITCH SYSTEM, THE KEY GETS STUCK IN THE IGNITION SWITCH COIL THINGY. I HAD TO GET IT REPAIRED BECAUSE OF AN ISSUE OF SOMETHING NEW HAPPENING WITH THE BATTERY AND ELECTRICAL SYSTEMS BEING DRAINED BECAUSE OF THE KEY NOT BEING ABLE TO COME OUT OF THE COIL, AFTER THE ENGINE LIGHT CAME, AGAIN, IN HIGHWAY DRIVING SPEEDS OF 70 MILES PER HOUR. THE DEALERSHIP THAT I HAVE BEEN GOING TO HAS NOT BEEN ABLE TO GIVE ME ANY FEEDBACK AS TO WHAT TO DO, OTHER THAN TO JUST SAY BUY A NEWER VEHICLE. I HAVE BEEN HEARING A SOUND, RECENTLY, WHEN THE KEY IS ABOUT TO COME OUT OF THE SWITCH THAT SOUNDS LIKE A CLICKING RELEASE SYSTEM CLICK. I WAS JUST WONDERING IF A SPRING IS BAD IN THE SYSTEM. THESE ARE ALL UNKNOWN COMPONENTS PARTS, BY THE TECHNICAL NAME, HOWEVER, THE ISSUES ARE REAL IMPORTANT FOR THE SAFETY OF MYSELF AND OTHERS ON THE ROADS THAT I DRIVE ON.
Jan 23, 2021
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
LOVE MY FORD FOR THE MOST PART; HOWEVER, THERE SEEMS TO BE A MULTITUDE OF SENSOR PROBLEMS ... THE ENGINE LIGHT KEEPS COMING ON AND HAS TO BE REST AGAIN AND AGAIN. THE "OPEN DOOR" LIGHT STAYS ON WHEN HEADLIGHTS ARE RUNNING. TRUNK OPENING BUTTON DOES NOT ALWAYS WORK. THE WINDOW CLOSING BUTTON ONLY WORKS PART TIME ON FRONT PASSENGER SIDE. THE KNOBS FOR THE HEATING/AC NO LONGER WORK. THE AIR DIRECTIONAL BUTTON HAS ALSO STOPPED WORKING. RECENTLY, THE WINDSHIELD WIPERS SUDDENLY STOPPED WORKING BUT IT SOUNDS LIKE THE MOTOR IS STILL WORKING. I PURCHASED MY 2007 FF IN 2011, PAID IT OFF IN 2016. IT NOW HAS OVER 235K MILES ON IT. WHILE ALL THESE ISSUES HAVE BEEN A NUISANCE TO CONTEND WITH IT HAS BEEN A PLEASURE TO OWN. I CURRENTLY AM WORKING ON GETTING THE GASKET CHANGED FOR A SECOND TIME, BUT THAT IS WORK MY SON TAKES CARE OF. I HAVE RELUCTANTLY BEGAN BEGAN LOOKING FOR ANOTHER VEHICLE, AS THIS ONE IS FINALLY WEARING OUT.
Jan 03, 2021
EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
1 complaint
GOT THE CAR 3 YEARS ABOUT A YEAR AGO I ADDED MY CAR READER TO MY VEHICLE AT THAT TIME IT SHOWED ME THE TWO RECALLS I THINK IT'S CAUSING MY CAR TO DIE ON ME AS I'M DRIVING ON THE ROAD THIS START A WEEK AGO AND IN STILL WITHOUT A VEHICLE I WAS BROKE SKYLAND LANE ON MEMORIAL AND I BROKE DOWN. ON EASTMAN RD LAST NIGHT GOING HOME LOST ALL POWER. *TR
May 28, 2020
UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER
1 complaint
I HAVE A 2007 FORD FOCUS ZX5 AND HAVE HAD NOTHING BUT PROBLEMS WITH THE CLIMATE CONTROL SWITCHES AND CABLES I HAVE REPLACED THESE SEVERAL TIME FROM THE CONTROL LEVER CABLE,HEAT CONTROL CABLE THEY HAVE BOTH BROKE SEVERAL TIMES AND THEY WILL WORK FOR A WHILE AND THEN THEY BREAK OR WILL NOT WORK, I RECENTLY PURCHASED THE WHOLE CONTROL SWITCH WITH HEAT, CLIMATE CONTROL, AND SPEED AND THE CABLES AND THE MECHANISM THAT IT HOOKS UP TO AND WITHIN A WEEK IT DOES NOT WORK AGAIN, WHEN I GO FROM VENT TO DEFROST IT WILL NOT GO TO DEFROST IT IS ON THE VENTS WITH THIS BEING SAID THIS IS VERY DANGEROUS ESPECIALLY IF YOUR F=DRIVING IN BAD WEATHER IT COULD CAUSE AND ACCIDENT. I HAVE LOOKED UP THESE ISSUES AND ALL OF THE OLDER FOCUSES HAVE THIS SAME ISSUE THERE ARE TONS OF VIDEOS AND FORMS FROM OTHER PEOPLE WITH THIS COMPLAINT AND IF YOU CALL FORD THEY ADVISE THERE IS NOTHING THEY CAN DO. THAT IS WHY THERE ARE SO MANY ACCIDENTS BECAUSE OF THE MANUFACTURES MAKE CARS CHEAP AND SELL THEM AND DO NOT CARE ABOUT PEOPLES SAFETY. WHAT HAPPENS ON THESE CARS THAT THE FLAP DOOR IN THE DASH IN FRONT OF THE HEATER CORE IS SO CLOSE THAT IT MELTS THE DOOR SO THAT THE FLAP DOES NOT WORK PROPERLY WHAT THIS SHOULD HAD BEEN MADE OUT OF IS A AVIATION TYPE ALUMINUM AND THE HOUSING AROUND IT SO IT DOES NOT MELT AND POSSIBLY CAUSE A FIRE IN THE DASH.
Nov 20, 2019
VEHICLE SPEED CONTROL,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2007 FORD FOCUS. LAST WEEK WHILE THE CONTACT WAS PULLING INTO HER GARAGE, THE VEHICLE SUDDENLY SURGED FORWARD AND CRASHED INTO THE BACK WALL OF THE GARAGE. THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE FORCE OF THE CRASH LOOSENED THE DRIVER'S SEAT BELT. THERE WERE NO INJURIES. THE INSURANCE ADJUSTER STATED THAT THEY WOULD MAIL A REPAIR ESTIMATE. THE CONTACT PLANNED TO VISIT A COLLISION SHOP BEFORE GOING TO A DEALER. DONNELL FORD (7955 MARKET ST, YOUNGSTOWN, OH 44512) WAS CONTACTED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND BELIEVED THE THROTTLE BODY MAY HAVE CAUSED THE FAILURE. THE CONTACT FOUND MANY COMPLAINTS REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Nov 04, 2019
ELECTRICAL SYSTEM,WHEELS,FUEL/PROPULSION SYSTEM
1 complaint
I'VE HAD TO GET THE WHEEL BEARINGS FIXED 3 TIMES. THE ELECTRICAL WARNING LIGHTS GO OFF AND ON FOR EXAMPLE THE ENGINE LIGHT COMES ON AND THEN GOES OFF FOR NO REASON AND THE SAME WITH THE AIRBAG LIGHT. ALSO THE SENSOR FOR THE PASSENGER SEAT THAT SENSES A PERSON OR A INANIMATE LOAD IS INCORRECT SOMETIMES. AND LAST, WHEN I PUNCH MY EXCELLORATOR TO GO ON THE FREEWAY, IT DOESN'T KICK INTO OVERDRIVE EVERY TIME. MORE TIMES IT DOESN'T THAN DOES.
Feb 13, 2019
STEERING,UNKNOWN OR OTHER
1 complaint
HAD TO REPLACE THE POWER STEERING UNIT, REPLACED COMPUTER CHIPS STILL COMES ON SAYING CHECK ENGINE, SECTION OF AIR CONDITIONER RUSTED THROUGH, A SMALL LEAK, HAVE TO KEEP GETTING IT RECHARGED.
Jul 15, 2017
ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING 70 MPH, THE ENGINE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND IT WAS TOWED TO HIS RESIDENCE. THE DEALER (J.D. BYRIDER LOCATED AT 1801 GORDON HWY, AUGUSTA, GA 30904; (706) 736-5543) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 803-359-4114 AND STATED THAT THERE MAY BE AN OPEN RECALL. THE MANUFACTURER ADVISED THE CONTACT TO CHECK FOR ANY RECALLS BEFORE THEY COULD INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 130,000.
Jun 30, 2017
POWER TRAIN,AIR BAGS
1 complaint
THE AIRBAG LIGHT ON THE DRIVER SIDE CAME ON AND WON'T GO OUT. FORD FOCUS 2007 POWER STEERING MOTOR IS GOING OUT. I HAD MY CAR SERVICED IN 2016 AND FOUND OUT ABOUT THE POWER STEERING WAS GOING OUT . THANKS
Apr 05, 2017
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
1 complaint
THE AIRBAG LIGHT IN THE DASHBOARD STAYS ON ALL OF THE TIME. THE DRIVER AND PASSENGER SEAT BELT COMES UNBUCKLED SOMETIMES FOR NO APPARENT REASON, AND HAS BEEN DOING THIS SINCE I ACQUIRED THE CAR IN 2012.
Feb 24, 2017
AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHEN THE BRAKE PEDAL WAS DEPRESSED AT 30 MPH, THE VEHICLE CONTINUED TO ACCELERATE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. AFTER THE FAILURE OCCURRED, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. UPDATED 05/30/17*LJ UPDATED 7/9/18*JB *TR
Nov 18, 2016
ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
1 complaint
THE AIR BAG LIGHT INDICATING THAT THE PASSENGER AIR BAG EVEN WHEN THERE'S A PASSENGER ON BOARD WILL INDICATE THE AIRBAG IS OFF. IT HAS BEEN DOING THIS EVERYSINCE I GOT THE CAR 4 YEARS AGO. NOW I HAVE A CHILD AND PEOPLE WHO RIDE IN THE PASSENGER SEAT AND SAFETY HAS BECOME A HUGE CONCERN THERE ARE MANY REPORTS ONLINE OF THIS ISSUE INCLUDING ON HERE. MY FAMILY AND I CANNOT AFFORD TO REPLACE THIS OR FIX THIS OUR SELVES TO MY KNOWLEDGE THE ONLY AFTERMARKET PARTS ON MY CAR OUR THE TIRES AND ALL OF THE MOUNTS. FOR THE ORIGINAL MANUFACTURED MOUNTS FAILED AND BROKE.
Aug 29, 2016
SERVICE BRAKES, AIR
1 complaint
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,600.
Apr 14, 2016
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
I AM DRIVING ON THE HIGHWAY, AND THE USED CAR I JUST BOUGHT WITH IN THE LAST WEEK IS SHUDDERING, JERKING, AND SLIP OUT OF GEAR. IT ONLY HAD ONE OWNER, AND A LITTLE OVER 56,000 MILES. NOW I HAVE ONLY PUT 125 MILES ON IT, AND IT DOES THIS. SINCE IT SLOWS DOWN QUICKLY WITH A FIERCE JERK OF THE CAR, I WAS LUCKY AND DID NOT CAUSE AN ACCIDENT BECAUSE OF THE PROBLEM, AND OTHER CARS BEHIND ME SLAMMING ON THERE BRAKES.
Jan 18, 2016
SUSPENSION,AIR BAGS
1 complaint
TL* THE CONTACT OWNS A 2007 FORD FOCUS. WHILE DRIVING OVER 50 MPH, THE VEHICLE BECAME UNSTABLE AND WAS DIFFICULT TO DRIVE IN A STRAIGHT LINE. IN ADDITION, THE AIR BAG SENSOR AND OVERDRIVE SENSOR LIGHTS SUDDENLY ILLUMINATED WHILE OPERATING THE VEHICLE. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 155,000. UPDATED 02/18/16*LJ
Dec 24, 2015
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKED, THE CONTACT TURNED THE AIR CONDITIONING ON TO LEVELS 3 & 4 AND NOTICED THAT THE AIR WOULD NOT BLOW. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PIGTAIL AND THE SWITCH MELTED TOGETHER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Jul 21, 2015
AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
1 complaint
WE WERE DRIVING NORTH AT 50 MPH, MAN GOING EAST ROLLED THROUGH STOP SIGN. HE T-BONED US SQUARE IN BOTH DRIVER SIDE DOORS, ROLLING US OVER TWICE, LANDING BACK ON THE DRIVER SIDE OF THE CAR. OUT OF 7 AIRBAGS ONLY ONE DEPLOYED. THE AIR BAG THAT DEPLOYED WAS ON THE PASSENGER SEAT ON THE OPPOSITE SIDE OF WHERE THE IMPACT OCCURRED. I HAVE THE CAR, IT HAS BEEN UNTOUCHED OTHER THAN TOW TRUCK COMPANY AND IS LOCKED IN MY PARENTS GARAGE, AS WE DON'T KNOW WHAT TO DO WITH IT OR NEXT. WE HAVE TONS OF PICTURES. PICTURES OF THE CAR, THE SCENE, WE HAVE IT ALL. THANK YOU RW
Jun 07, 2015
ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
REAR TAILLIGHT BULB BLOWS OUT AS IF AN ELECTRICAL SHORT IN WIRING. BULB WILL LOOK BLACK, EVEN THE SOCKET HAS BLACK DISCOLORATION. THIS HAS BEEN AN ON-GOING PROBLEM SINCE WE PURCHASED CAR IN 2009 WITH BOTH THE LEFT AND RIGHT REAR TAIL LIGHTS. TO DATE I HAVE REPLACED ABOUT 15-20 BULBS TO THE EXTENT I PURCHASED TWO (2) BOXES OF BULBS A SOCKET WRENCH AND CORRECT SOCKET TO KEEP IN CAR TO REPLACE BULBS EACH TIME IT HAPPENS.
Nov 19, 2014
SUSPENSION,AIR BAGS,STRUCTURE,WHEELS
1 complaint
FRONT LEFT TIRE BLEW CAUSING TO LOOSE CONTROL OF THE CAR IT WENT OFF ROAD AND SLAMMED INTO A DITCH. FRONT BUMPER AND QUARTER PANEL DAMAGE, FRONT AXLE BROKE, RIMS DENTED, SUSPENSION NEEDS TO BE REPLACED TO NAME A FEW. ALMOST 5000.00 IN DAMAGE. PERSON JERKED FORWARD ENOUGH TO HAVE CUTS IN THE CHEST/SHOULDER BY THE SEAT BELT YET THE AIRBAG DID NOT DEPLOY. *TR
Oct 02, 2014
POWER TRAIN,ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
I BOUGHT A FORD FOCUS 2007 CAR WHICH IS A LEMON BUT DIDN'T FALL UNDER THE ORIGINAL LEMON LAW DUE TO THE FIRST TRANSMISSION NOT GOING UNTIL 16 MONTHS. THIS CAR CURRENTLY HAS HAD A TOTAL OF 5 TRANSMISSIONS PUT IN WITH THE LAST ONE IN OCT 2013. WITH THE ONE TRANSMISSION- FLUID LEAKED ALL OVER MY DRIVEWAY WHEN I BROUGHT THE CAR BACK HOME FROM THE SHOP APRIL 11, 2011. THE NEXT MORNING I TOOK GARBAGE DOWN- DIDN'T SEE IT, FELL & BROKE MY WRIST TFCF TEAR, SUBSEQUENTLY RESULTING IN SURGERY & THE LOSS OF MY JOB AS WELL AS MUCH PAIN WHEN I NEVER HAD AN ARM ISSUE IN MY LIFE. ONE TRANSMISSION ONLY LASTED 6 WEEKS TOTAL. THE FIRST TRANSMISSION WAS AT AROUND 20-22,000 MILES. THIS BRAND NEW CAR DID NOT PASS MY FIRST PA INSPECTION-WHAT NEW CAR DOESN'T PASS AN INSPECTION? CAR WAS BOUGHT BRAND NEW & ONLY HAS 137,000 MILES CURRENTLY AFTER 7 YEARS. DRIVING DOWN THE ROAD, THE SEATBELTS WILL JAM OR COME UNDONE & OFF FOR NO REASON, HEADLIGHTS WILL COME ON & OFF AT TIMES, THE LIGHTER SWITCH ALMOST CAUGHT ON FIRE, WHEN THE CAR BATTERY WAS JUMPED IT MELTED SOME PLASTIC ON THE CAR, THE AIR BAGS SHOW AS BEING OFF ALL THE TIME AND NUMEROUS SAFETY ISSUES. WE HAVE CALLED FORD SO MANY TIMES INCLUDING AT THE VERY BEGINNING WHEN ALL THE PROBLEMS BEGAN & THEY HAVE REFUSED TO ACKNOWLEDGE OR HELP US. THEY (FORD CUSTOMER SERVICE) HAVE BEEN TERRIBLE TO WORK WITH-LACKING CARE/COMPASSION IN REGARDS TO OUR VEHICLE & SITUATION. WE WERE FORCED TO KEEP THE VEHICLE SINCE WE TOOK OUT A LOAN ON IT. I PAID $18,000 FOR THIS CAR BRAND NEW AND IT HAS BEEN NOTHING BUT A NIGHTMARE. THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN & A HEALTH HAZARD. SOMEONE BESIDES MYSELF IS GOING TO BE SERIOUSLY INJURED DUE TO THE SAFETY. I WILL NOT BUY A FORD EVER AGAIN. *JS
Jul 29, 2014
SUSPENSION,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
SOMETHING IN THE CAR MAKES A SQUEAKY NOISE AIR CONDITIONER GAVE OUT. *TR
Jul 09, 2014
STEERING,EXTERIOR LIGHTING,STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
MY AIR CONDITIONER QUIT WORKING TO SOON ONLY ABOUT 4 YEARS OLD AT THE TIME WAS TOLD BY MECHANIC THAT MY COMPRESSOR WAS OUT COMPLETLY. I ALSO HAVE CHANGED MY LOW BEAM HEAD LIGHT ABOUT 4 TIMES WHY? ANOTHER PROBLEM I HAVE IS MY REAR END TIRES KEEP WEARING OUT WAY FASTER THAN THE FRONT TIRES WHY? ALSO WHILE I DRIVE MY CAR SQUEAKS THE NOISE COMES FROM MY DASH AND UNDER MY DASH MORE SO WHEN I DRIVE SLOWER LIKE AROUND TOWN ALSO WHY? *JS
Jun 13, 2014
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
1 complaint
NHTSA 10023297 CONTENTS RE: NEGATIVE BATTERY CABLE CORROSION, SUBSEQUENT HEAVIER GAUGE REF. P/N 14300 / 14301 OEM HISTORY OF ALTERNATOR/BATTERY REPLACEMENT BEYOND NORMAL DUE TO CORROSION OF CABLING FOIA THE FREEDOM OF INFORMATION ACT, OR FOIA (5 U.S.C. 552, AS AMENDED), GENERALLY PROVIDES ANY PERSON WITH THE STATUTORY RIGHT, ENFORCEABLE IN COURT, TO OBTAIN ACCESS TO GOVERNMENT INFORMATION IN EXECUTIVE BRANCH AGENCY RECORDS. THIS RIGHT TO ACCESS IS LIMITED WHEN INFORMATION IS PROTECTED FROM DISCLOSURE BY ONE OF FOIA?S NINE STATUTORY EXEMPTIONS. FEDERAL REGISTER PUBLICATIONS, INCLUDING THE FEDERALREGISTER.GOV WEBSITE AND THE VARIOUS EDITIONS OF THE DAILY FEDERAL REGISTER, THE CODE OF FEDERAL REGULATIONS (CFR), FEDERAL REGISTER/CFR INDEXES, AND THE PUBLIC LAWS POSTED ON THE FEDERAL DIGITAL SYSTEM (FDSYS.GOV) ARE NOT SUBJECT TO THE REQUEST FOR RECORDS PROVISIONS OF THE FOIA. UNDER THE FOIA, OUR PUBLICATIONS ARE MADE AVAILABLE TO THE PUBLIC THROUGH NUMEROUS SOURCES, INCLUDING THIS WEBSITE, GPO?S FDSYS.GOV WEBSITE, THE GPO BOOK SALES PROGRAM, AND NEARLY 1,250 GOVERNMENT DEPOSITORY LIBRARIES LOCATED THROUGHOUT THE NATION. FOR MORE INFORMATION, SEE THE NATIONAL ARCHIVES AND RECORDS ADMINISTRATION FREEDOM OF INFORMATION ACT REFERENCE GUIDE. THIS GUIDE PROVIDES INSTRUCTIONS FOR OBTAINING INFORMATION FROM US (FOR BOTH OPERATIONAL AND HISTORICAL RECORDS) USING THE FREEDOM OF INFORMATION ACT. LEARN MORE ABOUT OUR FOIA REGULATIONS (36 CFR 1250). READ THE TEXT OF THE FREEDOM OF INFORMATION ACT (5 U.S.C. 552). *TR
May 27, 2014
AIR BAGS,SEAT BELTS,STRUCTURE
1 complaint
MY CAR WAS HIT HEAD ON, THE PASSENGER SIDE SEAT FELLED TO HOLD AND ALL THE SLACK CAME LOOSE CAUSING THE PASSENGER TO HIT THE DASH. THE AIR BAGS FELLED TO DEPLOY. THE PASSENGER COULD HAVE BEEN REALLY HURT OR WORSE, COULD HAVE WENT THROUGH THE WIND SHIELD. CONTACTED FORD MOTOR AND WOULD GET A WRITTEN RESPONSE IN SIX WEEKS. RECEIVED A PHONE CALL A FEW DAYS LATER TELLING ME TO WORK WITH MY INSURANCE COMPANY TO GET IT REPAIRED. I ASKED TO BE COMPENSATED FOR DRIVING THIS CAR FOR SEVEN YEARS WITH AN DEFECTED SEAT BELT WITH I PURCHASED NEW. FORD SHOWED NO INTEREST IN THIS ISSUE. *TR
May 21, 2014
STRUCTURE,ENGINE
1 complaint
MY SON WAS INVOLVED IN A 4 CAR ACCIDENT, HE WAS THE THIRD CAR IN THE ACCIDENT. THE FIRST CAR CLAIMS THAT ANOTHER CAR AHEAD OF HER STOPPED SHORT AND TO AVOID HITTING THE CAR SHE SLAMMED ON THE BRAKES CAUSING THE SECOND CAR TO HIT HER IN THE BACK. MY SON COULDN'T STOP IMMEDIATELY SO HE HIT THE SECOND CAR IN THE BACK., THEN THE FOURTH CAR HIT [XXX] ON THE BACK WITH ENOUGH FORCE TO DENT THE WHOLE HOOD AND BROKE THE RADIATOR AND CAVE THE FRONT BUMPER INTO THE MOTOR. THE CAR IS NOT DRIVABLE. MY SON HAD TO GO IN THE AMBULANCE SINCE HIS CHEST WAS HURTING AND HIS NECK GOT STIFF AND SORE THAT HE COULDN'T MOVE IT. HOWEVER I DON'T UNDERSTAND WHY THE AIRBAGS DIDN'T ENGAGE EVEN WHEN MY SONS CAR GOT HIT WITH ENOUGH FORCE TO DENT HIS WHOLE FRONT END. PLEASE ADVICE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 10, 2014
AIR BAGS,STRUCTURE,ENGINE
1 complaint
MY CAR WAS IN A SINGLE VEHICLE ACCIDENT AS WE HIT A POWER POLE HEAD ON GOING AT LEAST 50 MPH. I WASN'T THE DRIVER. AT IMPACT BOTH THE DRIVER AND MYSELF HAD OUR HEADS CRASH INTO THE DASHBOARD. THE DRIVER SMASHED HIS HEAD INTO THE STEERING WHEEL AND I HIT THE AREA ABOVE THE GLOVE BOX. MY HEAD ALSO HIT THE PASSENGER DOOR. THE CAR CAUGHT ON FIRE AND BURNED COMPLETELY TO THE GROUND. MY CONCERNS ARE THAT WITH AN ACCIDENT OF THAT MAGNITUDE, NOT A SINGLE AIRBAG DEPLOYED IN THE CAR. ALL 4 PASSENGERS RECEIVED MULTIPLE SEVERE INJURIES. I'M AWARE THAT IN SOME SITUATIONS AIR BAGS CAN MAKE THINGS WORSE, BUT IN THIS CASE I'M SURE THAT THE AIRBAGS SHOULD HAVE DEPLOYED AND WOULD HAVE BEEN BETTER THAN US VIOLENTLY SLAMMING OUR HEADS AND FACES ONTO THE DASHBOARD AND STEERING WHEEL. I'M ALSO INTERESTED IN SEEING WHY THE SEAT BELTS DIDN'T CONSTRICT US FROM MOVING THAT FAR FORWARD. *TR
Apr 04, 2014
STEERING,WHEELS
1 complaint
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE TIRES WOULD NEED TO BE REPLACED PREMATURELY. THE CONTACT FIRST REPLACED THE TIRES IN 2007 AND HAD REPLACED ALL OF THE TIRES AT LEAT FOUR TIMES SINCE THE FIRST FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE VEHICLE WAS IN NEED OF AN ALIGNMENT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.
Dec 02, 2013
SUSPENSION,WHEELS
1 complaint
I NOTICED A VIBRATION THAT SEEMED TO INCREASE OVER TIME OF ABOUT 2 WEEKS. I TOOK THE VEHICLE INTO THE DEALER WHERE THEY REPLACED A WHEEL BEARING AND RECOMMENDED I REPLACE THE REAR TIRES DUE TO SEVERE CUPPING. THE TIRES ARE CONTINENTAL CONTACTS WITH ABOUT 10,000 MILES ON THEM AND SHOULD HAVE LASTED THE NEXT 5 YEARS. I WENT TO THE TIRE SHOP WHERE THEY TOLD ME THAT FORD FOCUSES ARE KNOWN TO HAVE ALIGNMENT PROBLEMS AND WILL DESTROY THEIR TIRES PREMATURELY. RESEARCHING THE INTERNET I FOUND 47 SUCH COMPLAINTS OVER THE YEARS RELATING EXACTLY TO WHAT I EXPERIENCED. THE PROBLEM IS THE REAR SUSPENSION IS CAMBERED IN TOO MUCH AT THE TOP AND FORD NEVER MADE THE SUSPENSION ADJUSTABLE. MINE MEASURED 1/4 INCH DIFFERENCE BETWEEN THE TOP OF THE 15 INCH RIM COMPARED TO THE BOTTOM. THIS SITS THE CAR ON THE INSIDE EDGE OF THE TIRE CREATING THE PREMATURE WEAR. FORD MUST KNOW THIS PROBLEM EXISTS. *TR
Aug 09, 2013
ENGINE
1 complaint
TL* THE CONTACT OWNS A 2007 FORD FOCUS . THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE HOOD COMPARTMENT IGNITED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS COMPLETELY DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. MAH
Jul 17, 2013
STEERING,ELECTRICAL SYSTEM
1 complaint
ALTERNATOR SUDDENLY FAILED WHILE DRIVING. I HAD NO CONTROL OF THE CAR WHILE IN TRAFFIC INCLUDING THE STEERING. THE ALTERNATOR WAS REPLACED. APPROXIMATELY 3 YEARS LATER ON JULY 2, 2012, THE SAME THING HAPPENED. SUDDEN ALTERNATOR FAILURE WHILE DRIVING WITH NO ABILITY TO CONTROL THE VEHICLE. BECAUSE THE ELECTRICAL SYSTEM HAD A TOTAL FAILURE I COULD NOT STEER THE VEHICLE, TURN ON THE HAZARD FLASHERS, OR SIGNAL THE TRAFFIC BEHIND ME THAT I WAS SLOWING DOWN BECAUSE THE BRAKE LIGHTS COULD NOT FUNCTION. TERRIBLY DANGEROUS. ON JULY 6, 2013, ALTERNATOR #3 FAILED AND BURNED OUT THE BATTERY AS WELL. FORD MOTOR COMPANY APOLOGIZED FOR THE INCONVENIENCE AND SAID IT WAS MY PROBLEM BECAUSE IT WAS OUT OF WARRANTY AND THERE WAS NO RECALL. INCONVENIENCE? THAT TAKES THE CAKE. I DON'T KNOW WHY THERE IS NOT A RECALL ON THIS DEFECT AND IT IS CLEARLY A SAFETY ISSUE. SUDDEN ELECTRICAL FAILURE ON A HIGHWAY AT HIGH SPEED WITH NO WAY TO STEER THE CAR OR WARN OTHER DRIVERS MERITS A RECALL. THE WEB IS AWASH WITH COMPLAINTS ABOUT SUDDEN AND REPEATED FAILURE OF THE ELECTRICAL SYSTEM IN THE 2007 FORD FOCUS. *TR
Jul 14, 2013
SUSPENSION,POWER TRAIN,WHEELS
1 complaint
2007 FORD FOCUS ST EXCESSIVE TIRE WEAR. AT 71,000 MILES THE VEHICLE IS DUE FOR THE FOURTH SET OF TIRES. GOODYEAR EAGLE GT P205/50-16 TIRES HAVE TWICE LASTED LESS THAN 25,000 MILES WHILE THE TIRES ARE WARRANTIED FOR 50,000 MILES. ALIGNMENT AND BALANCE ARE GOOD AND MAINTAINED, NO 'UNUSUAL' WEAR PATTERNS. MANY OWNERS OF THIS VEHICLE HAVE REPORTED SIMILAR ISSUES. *TR
Jan 15, 2013
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
1 complaint
DASHBOARD AND RUNNING LIGHTS GOING OUT. REPLACED BLOWN FUSE AND THEN FUSE BLOWS AGAIN. OPENING AND CLOSING THE HATCHBACK THE LIGHTS CAME ON AND THEN OFF AGAIN AND THE REPLACED FUSE WAS BLOWN. LOCATED A BUNDLE OF WIRES WITHIN A RUBBER HOSE THAT RUNS FROM THE INTERIOR ROOF HEADLINE OUTER RIM OF THE VEHICLE ACROSS TO THE INTERIOR TOP OF THE HATCHBACK. WE PULLED DOWN THIS RUBBER PROTECTOR TO FIND TO OUR COMPLETE AMAZEMENT THAT THE BUNDLE OF WIRES THAT RUN TO THE HATCHBACK BRAKE LIGHT AND THE HATCHBACK WINDSHIELD WIPER WAS BROKEN AND BURNT. THOUGHT THAT THERE WAS A POSSIBLE LOOSE CONNECTION THAT JUST NEEDED TO BE SNAPPED BACK TOGETHER, BUT ONLY TO FIND A BUNDLE OF BROKEN AND BURNT WIRES WRAPPED TIGHTLY TOGETHER, PLUS THERE WAS NO BLACK WIRING TAPE AROUND THE WIRES FOR EXTRA PROTECTION. JUST THE WIRES TIGHTLY BOUND TOGETHER. LITTLE TO NONE FLEXIBILITY FOR THE BENDING OR MOVEMENT FOR THESE WIRES. THESE WIRES ARE LOCATED IN AN AREA WHERE THERE WOULD BE MOVEMENT DUE TO OPENING AND CLOSING THE HATCHBACK. CONTACTED THE LOCAL DEALERSHIP AND SPOKE WITH THE SERVICE MANAGER. HE STATED THAT THE WIRE BUNDLE HAVE BEEN MADE SHORT IN SOME VEHICLES. OUR CONCERN:POTENTIAL FIRE HAZARD AND STILL MAYBE UNTIL FIXED; CONCERN ARE FOR OTHER INDIVIDUALS WHO MAY OWN THIS TYPE OF VEHICLE THAT MAY BE TRANSPORTING PASSENGERS (TO INCLUDE CHILDREN IN CAR SEATS) IN THE BACK SEAT (WHICH THERE IS NO BACK SIDE PASSENGER DOORS) THAT COULD HAVE A DIFFICULT TIME EXITING THIS VEHICLE SHOULD IT GO ON FIRE DUE TO THESE BUNDLE OF WIRES POSSIBLY CATCHING ON FIRE AND IGNITING THE INTERIOR ROOF HEADLINER OF THE VEHICLE. WE HAVE NOT TAKEN OUR VEHICLE INTO THE DEALERSHIP AS WE ARE WAITING ON A RESPONSE FROM FORD MOTOR COMPANY. ADDITIONALLY, THE DEALERSHIP STATED THAT WE WOULD HAVE TO PAY A PORTION TO REPAIR (WHAT WE BELIEVE TO BE A FAULTY DESIGN AND DEFECT) TO CORRECT THIS PROBLEM. PICTURES AVAILABLE. *TR ## VIN FAILED ##
Jan 04, 2013
ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES
1 complaint
MY 2007 FORD FOCUS REAR PASSENGER DOOR LOCK WILL NOT LOCK. THIS IS A REAL SAFETY ISSUE BECAUSE I HAVE CHILDREN WHO CAN PULL ON THE DOOR AND OPEN IT WHILE I AM DRIVING DOWN THE ROAD. I CAN NOT EVEN "CHILD LOCK" IT. IN ADDITION, ON TUESDAY NIGHT I WAS ROBBED OF ALL MY CHRISTMAS PRESENTS THAT WERE IN THE TRUNK OF MY CAR BECAUSE THE DOOR WILL NOT LOCK AND SOMEONE ACCESSED MY CAR THROUGH THE REAR DOOR AND POPPED THE TRUNK. THEY ALSO STOLE MY USPS RAIN GEAR AND IMPORTANT PAPERWORK I HAD IN MY CAR ( I AM A UNION REPRESENTATIVE). THERE IS SEVERAL COMPLAINTS ABOUT THIS ISSUE AND WE SHOULD NOT WAIT UNTIL A CHILD DIES FROM FALLING OUT ON THE FREEWAY TO RECALL THESE VEHICLES. *TR
Dec 20, 2012
AIR BAGS,SEATS
1 complaint
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE AIR BAG SYSTEM FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECCURRED SEVERAL TIMES.IN ADDITION, THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE IT WAS FOUND THAT THE DRIVER FRONT SEAT WAS THE PROBLEM. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE CUSHION OF THE SEAT BECAME DISCONNECTED FROM THE BODY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 61,000.
Oct 22, 2012
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
1 complaint
WHEN SLOWING DOWN (COASTING OR BREAKING) THE ACCELERATOR HANGS. IT WILL HOLD AT A CONSTANT RPM (BETWEEN 2500 AND 4000, DIFFERENT EACH TIME) I HAVE TO PUT THE CAR IN NEUTRAL AND DEPRESS THE THROTTLE ALL THE WAY SEVERAL TIMES. I CHECKED THE THROTTLE CABLE AND THERE IS STILL TENSION ON IT SO IT IS NOT MECHANICAL BETWEEN THE PEDAL AND THE THROTTLE BODY. ALMOST SEEMS LIKE A NEUTRAL SENSOR. *TR
Apr 27, 2012
STEERING,AIR BAGS
1 complaint
AIR BAG LIGHT IS ILLUMINATED OR ON. HOWEVER, MY CAR HAS NEVER BEEN IN AN ACCIDENT OR COLLISION. POWER STEERING ON THE CAR WENT BAD. I HAD TO GET IT REPLACED. WANTED TO KNOW IF THERE ARE ANY RECALLS FOR BOTH OF THESE ISSUES. I BOUGHT THIS CAR NEW. SHOULD I BE EXPERIENCING PROBLEMS THIS SOON? *TR
Mar 01, 2012
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
1 complaint
PREMATURE AND UNEVEN WEARING ON ORIGINAL TIRES (PARELLI) ACCIDENT DUE FAILURE TO CONTROL AND/OR STOP THE VEHICLE BEFORE HITTING ANOTHER CAR. OVER 6,000 DOLLARS IN DAMAGE TO MY VEHICLE AND WHIP LASH. *TR
Oct 16, 2011
POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
2007 FORD FOCUS THROTTLE STICKS! MOST OF THE TIME WHEN I TRY TO COME TO A STOP, THE ENGINE RACES AND I HAVE A HARD TIME GETTING IT TO COME BACK DOWN TO IDLE. THIS ALSO HAPPENS WHEN TRYING TO GO SLOW. THERE IS A PROBLEM WITH THE THROTTLE! THIS IS HAPPENING ALL THE TIME! *KB
Jul 18, 2011
ENGINE AND ENGINE COOLING,EQUIPMENT
1 complaint
THIS IS NOT A SAFETY COMPLAINT, BUT IT IS A COMPLAINT ABOUT A DEFECTIVE COMPONENT THAT AFFECTS COMFORT, IF NOT SAFETY. MY WIFE AND I BOTH BOUGHT NEW 2007 FORD FOCUSES. SOON AFTER MY CAR WENT OUT OF WARRANTY (AT ABOUT 37,000 MILES IN FALL 2009), THE AIR RECIRCULATION FUNCTION ON THE A/C STOPPED WORKING. THE INDICATOR LIGHT GOES ON, BUT THE AIR CONTINUES TO BE DRAWN FROM OUTSIDE. I TOOK MY CAR TO MY DEALER AND WAS TOLD THAT THE MOTOR THAT OPENS AND CLOSES A VENT DOOR HAD DIED. IT WOULD COST ABOUT $600 FOR THE MOTOR, PLUS THE LABOR COST OF REMOVING THE DASH TO ACCESS THE MOTOR. BECAUSE OF THE HUGE EXPENSE, I DECIDED TO LIVE WITH THE PROBLEM. NOW MY WIFE'S CAR HAS THE DEVELOPED THE SAME PROBLEM (AT 21,000 MILES). HER AIR RECIRCULATION BUTTON ALSO HAS STOPPED WORKING. I CHECKED THE INTERNET AND SAW SEVERAL OTHER OWNERS' COMPLAINTS ABOUT THE SAME PROBLEM IN THEIR 2007 FOCUSES. IT SEEMS TO ME THAT THERE IS A FAIRLY WIDESPREAD PROBLEM WITH THIS MOTOR IN 2007 FOCUSES. I AM ASKING YOU TO INITIATE A RECALL, SO THAT PEOPLE WITH THIS PROBLEM CAN GET THEIR CARS FIXED AND HAVE THEIR A/C WORK PROPERLY. *TR
May 28, 2011
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES
1 complaint
1) IGNITION LOCK FAILURE. UNABLE TO REMOVE KEY OR TURN KEY. 2) MELTING OF BOTH REAR TAILLAMP HOUSING AROUND BULB SOCKET AREA; UNABLE TO REPLACE OR REMOVE BULB. DEALER SAYS IT IS FROM THE HEAT FROM THE BULB! *TR
May 16, 2010
SEAT BELTS,EQUIPMENT
1 complaint
IN JUNE OF 2009 I TOOK MY 2007 FORD FOCUS IN FOR REGULAR OIL CHANGING MAINTENANCE AS WELL AS TO FIND OUT WHILE THE SEAT BELT LIGHT CAME ON WHEN MY SEAT BELT WAS LATCHED. THE SERVICE ATTENDANT CHECKED THE SEAT AND STATED THERE WAS NOTHING WRONG WITH THE SEAT BELT. WELL A FEW WEEKS AFTER THAT THE LIGHT CONTINUES TO FLASH ONLY NOW THE SEAT BELT ISN'T LATCHING PROPERLY. I AGAIN SPOKE WITH A REPRESENTATIVE WHO NOW INFORMS ME THAT MY WARRANTY EXPIRED AND IT WILL COST ME $379 TO CORRECT THIS PROBLEM BECAUSE NOT ONLY DO FORD HAS TO FIX THE LATCH BUT IT ALSO HAS TO BE REWIRED. I STATED TO A REPRESENTATIVE WHY DIDN'T YOU DO THE WORK WHEN I BROUGHT MY CAR IN STILL UNDER WARRANTY AND REPORTED THIS PROBLEM AND NOW YOU WANT ME TO PAY FOR AN ISSUE THAT I DIDN'T CREATE. SO NOW I'M DRIVING AROUND WITH A SEAT THAT DOESN'T WORK BECAUSE I CAN'T AFFORD TO FIX A SAFETY ISSUE THAT SHOULD HAVE BEEN FIXED WITHOUT QUESTION. *TR
Feb 04, 2010
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
2007 FORD FOCUS WAGON WITH ALL THE WIRES (ABOUT 10 OF THEM) IN THE BODY TO LIFTGATE WIRING HARNESS CRACKED OR BROKEN. FOUND DUE TO BRAKE LAMP FUSE BLOWING REPEATEDLY, CAUSING LOSS OF ALL BRAKE LIGHTS AND A/T SHIFT LEVER INTERLOCK OPERATION. IT MIGHT HAVE GONE UNNOTICED IF IT WASN'T FOR THE INTERLOCK NOT WORKING. CAR IS OFF WARRANTY SO FORD WILL NOT FIX UNLESS I PAY FOR IT. THIS IS A DEFINITE SAFETY ITEM IN MY OPINION. I WILL REPLACE THE WIRES MYSELF AS I AM AN AIRCRAFT ELECTRICIAN. I WILL USE A BETTER QUALITY WIRE TOO. THE STUFF FORD USES IS NOT MEANT TO MOVE AND FLEX REPEATEDLY. WIRING SHOULD LAST THE LIFE OF A CAR. *TR
Jan 31, 2010
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
HAVE 2007 FORD FOCUS SE WITH 50,000MIL ON IT. 1ST OFFENSE HAPPENED JULY 2009. HAD TO REPLACE 100,000 MIL WARRANTY SPARK PLUGS(FORD PRODUCT) @ 38,000 MIL.THEY WERE BURNT TO CRISP .REPLACED THEN 2 WKS LATER BTWN 45-50 AN HR MY CAR WAS SHIFTING LIKE A MANUAL TRANSMISSION. I WAS TOLD I NO LONGER HAD A WARRANTY(FORD DIRECTLY SAID THIS) WENT TO ANOTHER REP COMPANY. TOLD ME MY CYLINDERS WERE GOING OUT. NO ENGINE LIGHT WAS COMING ON. COMPANY TOLD ME TO CALL FORD DIRECTLY BECAUSE MAYBE THERE WAS A RECALL. THEY TOLD ME THERE WASN'T AND THAT I DID HAVE A POWERTRAIN WARRANTY BUT THIS WAS NOT COVERED,YET MY OWNERS MANUAL SAYS THAT CYLINDERS ARE COVERED BY POWERTRAIN. I PAID OVER $200 TO FIX PROBLEMS IN AUG 2009.IT IS NOW OCT 2009 AND I WILL HAVE TO REPLACE EVERYTHING AGAIN! I AM TO THIS DATE BARELY OVER 2 YRS OLD ON THE VEHICLE(BOUGHT AUG 2007) AND JUST NOW TURNED OVER 50,000 MIL. THIS SHOULD NOT BE HAPPENING TO THIS VEHICLE. THE COMPANY I TOOK IT TOO SAID THAT THEY SEE THIS PROBLEM ALOT BECAUSE THE CYLINDERS GET TOO HOT AND BURN THE SPARK PLUGS BECAUSE THERE IS NO COOLING SYSTEM FOR THIS AREA. THIS NEEDS TO BE A RECALL. *TR
Nov 10, 2009
AIR BAGS,TIRES
1 complaint
ON JUNE 13, 2009, MY HUSBAND, MY 16 MONTH OLD SON AND I WERE DRIVING ON I95 S FROM NORTH CAROLINA TO SOUTH CAROLINA WHEN MY REAR LEFT TIRE BLEW OUT. THIS SENT US FISH TAILING ACROSS ALL LANES AND FINALLY WHEN THE BACK OF MY CAR SPUN AROUND INTO THE SHOULDER, THE CAR FLIPPED ONTO THE DRIVER SIDE, THEN ONTO THE TOP OF THE CAR, THEN FINALLY LANDING BACK UPRIGHT. NOT DURING ANY TIME DID THE AIRBAGS DEPLOY ON ANY SIDE OF MY CAR. *TR
Jun 16, 2009
STEERING,AIR BAGS,LATCHES/LOCKS/LINKAGES
1 complaint
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG SENSOR WOULD CONTINUOUSLY ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER REMOVED THE ENTIRE DASHBOARD IN ORDER TO REPLACE THE MECHANISM. THE REPAIRS WERE COVERED UNDER WARRANTY. LESS THAN A YEAR LATER, THE VEHICLE WAS TAKEN TO THE DEALER AGAIN FOR ROUTINE MAINTENANCE TO THE STEERING WHEEL. IT WAS DISCOVERED THAT THE PASSENGER SIDE REAR DOOR WOULD NOT LOCK AND THE DRIVER'S SIDE AIR BAG SENSOR CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER COULD NOT DUPLICATE THE FAILURES. A DIAGNOSTIC WAS PERFORMED; HOWEVER, NO ERROR CODES WERE PRODUCED. THE CONTACT ALSO STATED THAT WHILE MAKING LEFT OR RIGHT TURNS, THE STEERING WHEEL FELT AS IF IT WOULD POP OFF. THE DEALER FOUND A DEFECT WITH THE STEERING COLUMN AND HAD THE COMPONENT REPLACED. THE SERVICE MANAGER AT THE FORD DEALER STATED THAT THERE MAY BE AN ISSUE WITH THE AIR BAGS FOR A PLETHORA OF REASONS. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE DOES NOT FEEL SAFE OPERATING THE VEHICLE. HE WAS VERY LEARY OF OPERATING THE VEHICLE ON THE HIGHWAY DUE TO THE FACT OF NOT HAVING A FUNCTIONING AIR BAG IN THE EVENT OF A CRASH. NO ADDITIONAL REPAIRS HAVE BEEN MADE TO THE AIR BAGS. THE FAILURE MILEAGE WAS 31,000 AND CURRENT MILEAGE WAS 53,786.
Apr 02, 2009
VISIBILITY,TIRES
1 complaint
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE VEHICLE HAS GOODYEAR TIRES, SIZE P19560R15 (NA). THE CONTACT STATED THAT THE TIRES HAD A SLOW LEAK, WHICH FORCED HER TO PLACE AIR IN THEM EVERY WEEK OR TWO WEEKS. SHE STATED THAT THE DEALER SOLD HER A DEFECTIVE VEHICLE DUE TO THE TIRES AND CUP HOLDER. THE DEALER STATED THAT ALL OF THE TIRES WERE GOOD AND CONTAINED NO FAILURES. IN ADDITION, THERE WAS A CRACK ON THE WINDSHIELD WHEN THE VEHICLE WAS PURCHASED. THE TIRE LINE WAS UNKNOWN. THE FAILURE MILEAGE WAS 32,000 AND CURRENT MILEAGE WAS 36,000. UPDATED 2/23/09 *CN UPDATED 02/25/09. *JB
Jan 14, 2009
STEERING,SUSPENSION,POWER TRAIN,AIR BAGS
1 complaint
YEAR OF VEHICLE: 2007 MAKE: FORD MODEL: FOCUS SE DATE OF PURCHASE: JULY 2007 SELLING/: SPREEN HONDA ODOMETER @ PURCHASING: 24,900 CURRENT MILEAGE: 49,000 PROBLEM(S) WITH THE FOLLOWING: TRANSMISSION - REPAIR ATTEMPTS: SRS/AIRBAG LAMP - REPAIR ATTEMPTS: STEERING SHAKE/VIBRATION - REPAIR ATTEMPTS: SEAT BELT REPAIR/REPLACEMENT - REPAIR ATTEMPTS: AIR BAG LIGHT IS BACK ON AGAIN IN THE 'ON' POSITION - MULTIPLE REPAIR ATTEMPTS: COMPLAINT TO DEALER: YES. CLD SPREEN HONDA SPOKE TO OWNER WHO SENT ME TO A SALESMAN. THE NEXT TIME I RETURNED IT TO FRITZ DEALERSHIP (SINCE THEY DID ORIG WORK), FOR SAME PROBS & I WAS TOLD I WOULDN'T GET A COURTESY CAR AND THEY HAD NO IDEA HOW LONG IT WOULD TAKE FOR REPAIRS. THE INTERIOR AIRBAG LIGHT WAS IN THE 'ON' POSITION, THE TRANSMISSION BEGAN SLIPPING, THE FRONT END WAS SHAKING LIKE BEFORE. CAR WAS RETURNED THE 2ND TIME FOR THE SAME PROBLEMS. I WAS TOLD IT WAS DEFECTIVE PARTS & HAD TO BE ORDERED. NO COURTESY CAR THIS TIME LIKE THE FIRST TIME SO I WAS STRANDED (I'M DISABLED AND ND TRANS). THE CAR IS FALLING APART LITTLE BY LITTLE WITH THE BACK DOOR HANDLE BROKEN COMPLETELY. THE SELLER (SPREEN HONDA) SAID I WOULD HV TO GET A NEW LOAN ON A NEW VEHICLE INSTEAD OF 'EXCHANGING VEHICLES' AS PROMISED IN MY CONVERSATIONS WITH THE OWNER, AT SPREEN HONDA, PLACE OF PURCHASE. I REFUSED THIS 'HUSTLE' BECAUSE THIS WAS NOT WHAT I WAS TOLD OVER THE PHONE, BUT AFTER 2ND SET OF REPAIRS, THE CAR WOULD BE REPLACED...NOT ME PURCHASE ANOTHER CAR AND GIVE UP ANOTHER DOWN PAYMENT! I DIDN'T AGREE TO THIS AND WALKED OUT. THIS CAR HAS BEEN UNDER REPAIR FOR WEEKS OFF/ON FOR THE SAME OR SIMILAR PROBLEM I.E., THE TRANSMISSION FIRST REPAIR WAS ONLY A FEW MONTHS AFTER PURCHASE, ALONG WITH FRONT END SHAKING. I WAS GIVEN A COURTESY CAR WHILE REPAIRS WE DONE W/OUT THE 1ST TIME, BUT NOT THE 2ND. I WAS TOLD MY CAR HAD A 'DEFECTIVE PART' & HAD ORDERED IT. THE CAR HAS BEEN RETURNED AGAIN FOR SAME PROBS MENTIONED ABOVE. AIRBAG LIGHT IS BK ON AGAIN AND TRANSMISSION SLIP. *TR
Sep 22, 2008
SERVICE BRAKES, HYDRAULIC,LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL
1 complaint
I HAVE TWO PROBLEMS WITH DESIGN FLAWS IN MY 2007 FORD FOCUS SSE: (1) .BECAUSE OF WHERE THE DOOR LOCK IS LOCATED, JUST ABOVE THE DOOR HANDLES (FRONT DRIVER AND PASSENGER SIDES) ALL THE DOORS WILL LOCK AT TIMES AND YOU DON'T REALIZE IT WHEN YOU OPEN, GET OUT, THEN CLOSE THE DOOR. MOST OFTEN IN SITUATIONS WHERE YOU HAVE LEFT THE MOTOR RUNNING WITH THE KEY NOW LOCKED INSIDE. THIS HAPPENS BECAUSE OF COMING IN CONTACT WITH THIS LOCK WITH YOUR FINGERS OR HAND WHILE OPENING THE DOOR WITH THE HANDLE. THIS HAS OCCURRED ON SEVERAL OCCASIONS DESPITE NOW KNOWING WHAT CAUSES THE PROBLEM. THIS IS A COMPLETE NUISANCE AND DANGEROUS IF CHILDREN WOULD HAPPEN TO BE LEFT IN THE CAR WITH THE ENGINE RUNNING AND THE DOORS LOCKED AND NO SECOND KEY ON HAND. (2). THE SECOND PROBLEM I HAVE WITH THE AUTOMOBILE IS I HAVE EXPERIENCED THE "AUDI EFFECT" WHERE THE CAR ACCELERATES ON OCCASION WHEN BRAKING. THIS I ALSO ASCRIBE TO A DESIGN FLAW: THE BRAKE PEDAL AND GAS PEDAL ARE PLACED TOO CLOSE TOGETHER AND AT A RELATIVE CLOSE HEIGHT TO ONE ANOTHER. AFTER TAKING THE DEFENSIVE POSITION, IN A POTENTIAL BRAKING SITUATION, IF YOU HAVE TO DEPRESS THE BRAKE QUICKLY AND HARD, THE CAR ACCELERATES. THIS TAKES YOU COMPLETELY BY SUPRISE AND IT TAKES TIME TO RESPOND. I HAVE BEEN DRIVING THE SAME WAY FOR 45 YEARS, WITH MANY VEHICLES, AND THIS IS THE FIRST TIME I HAVE EXPERIENCED THIS PROBLEM. LUCKILY THE CAR SAT MOST OF THE WINTER BECAUSE OF THE PROBLEM I DESCRIBED PREVIOUSLY AND NO ONE HAD THIS EXPERIENCE ON SNOW COVERED OR ICY ROADS. I BROUGHT THIS UP AT THE END OF APRIL IN A VISIT TO THE DEALER AND WAS TOLD TO FILE A COMPLAINT BY SERVICE MANAGER STEVE LOVALVO. I WANT TO BRING BOTH OF THESE DEFECTS TO YOUR ATTENTION BECAUSE I FEEL THAT I HAVE LEASED A LEMON THAT HAS PROBLEMS THAT CANNOT BE SERVICED BY THE DEALERSHIP AND PRESENTS POTENTIAL PROBLEMS FOR MANY OTHER DRIVERS ALSO. *TR
Aug 04, 2008
AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED AND REMAINED LIT ON THE INSTRUMENT PANEL, WHICH INDICATED THAT THE AIR BAG WOULD NOT DEPLOY. THE CRUISE CONTROL DOES NOT DISENGAGE PROPERLY. IN ADDITION, THE DRIVER SIDE DOOR DOES NOT UNLOCK PROPERLY OR ON A CONSISTENT BASIS. THE CURRENT MILEAGE WAS 14,000 AND FAILURE MILEAGE WAS 6,523.UPDATE 09/10/08 *CW DOORS DO NOT LOCK PROPERLY. UPDATED 09/16/08. *JB
Jul 23, 2008
PARKING BRAKE
1 complaint
I CAME HOME AND PARKED MY FOCUS AS USUAL. I PUT THE CAR IN NEUTRAL AS ALWAYS AND ENGAGED THE EMERGENCY BRAKE. WHEN I GOT UP THE NEXT MORNING AND WENT OUTSIDE, MY CAR HAD ROLLED INTO A LIGHT POLE AT MY HOUSE AND DONE CONSIDERABLE DAMAGE TO THE DRIVER'S DOOR. THE EMERGENCY BRAKE WAS STILL ENGAGED. I HAD JUST GOTTEN MY CAR THE DAY BEFORE FROM THE REPAIR SHOP SO ALL WAS IN WORKING ORDER WITH THIS VEHICLE. I AM CONCERNED ABOUT THE EMERGENCY BRAKE SYSTEM. I HAVE HAD THIS CAR FOR 9 MONTHS AND THIS IS THE FIRST TIME THIS HAS HAPPENED AND I ALWAYS DO THE SAME THING EACH DAY. *TR
Feb 09, 2008
STEERING,VISIBILITY,ELECTRICAL SYSTEM
1 complaint
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A WINDSHIELD DEFECT BECAUSE IT WAS NOT INTACT. THE SEALANT WAS PLACED ON THE ROOF OF THE VEHICLE, WHICH CONTRIBUTED TO THE FAULTY WINDSHIELD. SHE ALSO STATED THAT THERE WAS AN ALIGNMENT ISSUE THAT CAUSED THE VEHICLE TO STEER TO THE LEFT WHILE DRIVING 70 MPH. THE VEHICLE MATS WERE STEAMED BY THE DEALER AND NEVER DRIED. AS A RESULT, THE WINDOWS WERE FROSTED INSIDE THE PASSENGER COMPARTMENT. THE CONTACT FOUND RUST IN THE DASHBOARD COMPONENTS AND THE FUSE BOX. THE CURRENT MILEAGE WAS 897 AND FAILURE MILEAGE WAS 692.
Jan 09, 2008
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT HEARS METAL GRINDING FROM THE FRONT DRIVER SIDE WHEN MAKING A LEFT TURN. HE STATED THAT THE BRAKES HAVE BEEN REPLACED TWICE, BUT ARE STILL SQUEAKING. WHEN HE RELEASES THE CLUTCH AND SHIFTS INTO NEUTRAL, HE HEARS A KNOCKING SOUND. THE CONTACT STATED THAT THE ENGINE MAKES A TICKING SOUND AS IF IT WILL EXPLODE. THE DEALER HAS BEEN UNSUCCESSFUL IN DIAGNOSING AND REPAIRING ALL OF THESE FAILURES. THE REPAIRS USUALLY LAST APPROXIMATELY 3-4 WEEKS BEFORE THE FAILURES RECUR. THE CONTACT REQUESTED THAT THE DEALER REPLACE HIS VEHICLE WITH A NEW VEHICLE. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 14,701 AND FAILURE MILEAGE WAS 300.
Aug 23, 2007
ELECTRICAL SYSTEM,INTERIOR LIGHTING,EQUIPMENT
1 complaint
INTREIOR LIGHTING OUT. ELECTRICAL PROBLEM ,NEW PART ORDERED. *AK
May 08, 2007
Frequently Asked Questions
How many problems does the 2007 FORD Focus have?
The 2007 FORD Focus currently has 391 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2007 FORD Focus?
The most common problems reported for the 2007 FORD Focus are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2007 FORD Focus problem data come from?
All problem and complaint data for the 2007 FORD Focus comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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