2010 FORD Focus Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
286
Complaints Reported
Complaints by Component
VEHICLE SPEED CONTROL
25 complaints
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESPONDED AND HESITATED. THE VEHICLE DID NOT STALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Oct 26, 2018
WHILE DRIVING ON CITY STREETS THE ENGINE (35 MPH) THE ENGINE LOST POWER AND DROPPED IN SPEED YO A FEW MPR. SHUT ENGINE DOWN AND THEN RESTARTED THE ENGINE I DROVE ABOUT A MILE AND THE SAME THING HAPPENED AGAIN ONLY THIS TIME THE ENGINE ICON LITE CAME ON. I THEN CALLED FOR A WRECKER WHICH TOWED THE CAR TO THE DEALER. THERE THEY SAID IT WAS THE E THROTTLE BODY.
Jun 05, 2018
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHILE DRIVING THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AND THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO STOP THE VEHICLE. THE DEALER WAS NOT CONTACTED FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,900. *TT *JS THE CONSUMER STATED THE DEALER WAS NOTIFIED BUT COULD NOT DETERMINE THE FAILURE. *JS
Mar 29, 2018
ON AT LEAST 4 VARIOUS RANDOM OCCASIONS OVER A PERIOD OF SEVERAL YEARS, WITH THE FOCUS IN MOTION ON A ROADWAY, THE FOCUS ACCELERATED WHEN THE BRAKES WERE APPLIED WITH THE INTENT TO MAKE A NORMAL STOP OF THE VEHICLE. TWO OF THOSE OCCASIONS OCCURRED RECENTLY IN MARCH AND APRIL OF 2017. ON THOSE OCCASIONS, IT WAS NOT POSSIBLE TO STOP THE VEHICLE BY NORMAL BRAKING. OTHER MEASURES SUCH AS SHIFTING THE TRANSMISSION LEVER, APPLYING THE EMERGENCY BRAKE OR PULLING OFF THE ROAD WERE NECESSARY BEFORE THE VEHICLE CAME TO A STOP.
Apr 06, 2017
AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 85' DEGREE TEMP OUTSIDE. MILEAGE 162,433.
Sep 04, 2016
+ 20 more complaints for this component
POWER TRAIN
24 complaints
The contact owns a 2010 Ford Focus. The contact stated that intermittently, after starting the vehicle and while driving at various speeds, the clutch pedal was depressed to the floorboard and the vehicle was unable to shift gear as needed. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The contact was made aware that the clutch assembly had previously been replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 179,000.
Feb 13, 2023
The contact owns a 2010 Ford Focus. The contact stated that after he shifted the gear shifter to Park(P), the vehicle lunged and rolled backward as he was exiting the vehicle. The contact's right leg was stuck inside of the vehicle, causing him to fall to the ground while the driver's side front tire ran over his right arm. A bystander jumped into the vehicle and was able to park vehicle. The contact later received medical attention for injuries to his legs, right arm, and back, and was diagnosed with a blood infection. A police report was not filed. The vehicle was taken to an independent mechanic who related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included in the recall. The vehicle was not repaired. The failure recurred while the contact was parking the vehicle and he applied the parking brake to stop the vehicle from rolling. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
Aug 04, 2022
The contacts mother owns a 2010 Ford Focus. The contact stated while her mother attempted to park, the brake pedal was depressed and the vehicle violently accelerated on its own without warning. As a result, the contact crashed into a satellite pole. The air bags did not deploy. There were no injuries reported. A police report was not filed. The driver was able to reverse the vehicle and park into the parking spot, however the contact stated the failure reoccurred sporadically several times after the crash. The driver took the vehicle to a local dealer to have the vehicle inspected, however the dealer was not able to duplicate the failure. A few months later and the failure reoccurred again and the driver took the vehicle back to the dealer where the dealer repaired and replaced the throttle body control module on the vehicle, but the failure persisted after the repair. The manufacturer was made aware of the failure. The failure mileage was unknown.
Feb 15, 2022
WHILE DRIVING THE TRANSMISSION SHOULD SHIFT UP AND DOWN AND THEN ALL OF A SUDDEN THE CAR WAS SHUTTER THE TRANSMISSION NEEDED TO BE REBUILT IT HAD TO BE OVERHAULED
Dec 30, 2019
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WERE IT WAS DIAGNOSED THAT THE SHIFTER SOLENOID FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Jun 29, 2018
+ 19 more complaints for this component
UNKNOWN OR OTHER
21 complaints
CAR STALLS WHEN NO FUEL IS GIVEN, IE: AT RED LIGHT, STOP SIGN, EVEN JUST SLOWING DOWN WHILE MAKING A TURN. OCCURS ON CITY STREET AND HIGHWAY DURING STOP AND GO TRAFFIC. BROUGHT CAR INTO MECHANIC - DID DIAGNOSTIC, ETC. COULD FIND NOTHING TO CAUSE ENGINE TO DIE SUDDENLY. HAVE HAPPENED MULTIPLE TIMES. WAS INSTRUCTED TO CONTACT FORD DEALER.
Jan 22, 2021
I MADE AN APPOINTMENT WITH FORD HAD MY CAR TOWED OVER SO THEY CAN DO A DIAGNOSIS ON THE TRANSMISSION WHICH THEY CHARGED ME ME $110.00 DOLLARS AND.I HIGHLY DOUBT THEY EVEN CHECKED THE VEHICLE I HAD TO TOW IT BACK TO MY HOUSE. THEY TRIED CHARGING ME.$4000 FOR A NEW TRANSMISSION WHICH THEY ARE AWARE IT'S DEFECTIVE ON FOCUS AND FIESTA MODELS INSTEAD OF TELLING ME THAT THEY WENT AND LET ME SPEND $300 PLUS DOLLARS ON NOTHING I HAD TRIED TO CHANGE OUT TRANSMISSION OIL AND IT WORKED FOR A WHILE. I AM A COLLEGE STUDENT ON A GRANT. AND I FEEL FORD RISKED MY LIFE BY NOT INFORMING ME HOW BAD THE TRANSMISSION IS ON THIS VEHICLE PLUS ON MY SERVICE HISTORY THEY LIED AND SAID THEY SERVICED MY CAR WHICH IS NOT THE CASE.
Dec 14, 2019
TRANSMISSION PROBLEM IN MOTION 2 YEAR BACK AND SUDDENLY WAS GOING SLOW WITH FULL ACCELERATION ON I25.
Jun 26, 2019
"TAKATA RECALL" COMPUTER OR CLUSTER GIVES OFF SENOR LIGHTS AND IT'S NOT THE PROBLEM(SUCH AS EMERGENCY BRAKE ON, AND MANY MORE). A FORD DEALER HAS REPLACE, CLUSTER,WIRING HARNESS, CONTROL BOX AND DOES NOT FIX THE PROBLEM AND CLAIMS THEY CAN'T DO ANYMORE, BUT CALLED A FORD ENGINEER WHO DOES NOT RETURN CALLS, PER DEALER.
Apr 06, 2019
MY 2010 FORD FOCUS SES DOOR SYSTEM ISN'T WORKING OUT OF NO WHERE. SOMETIMES MY DOOR LOCKS WON'T LOCK, SOMETIMES THEY WON'T UNTIL TO THE POINT I CAN GET OUT OF MY CAR. THE OWNER BEFORE ALSO HAD THIS PROBLEM AND GOT THEM FIXED. NOW MY REAR DOOR WON'T OPEN AT ALL. A COUPLE PEOPLE I'VE TALKED TO THEY REPORT SIMILAR THINGS. THIS A HUGE SAFETY PROBLEM.. I HAVE A FOUR YEAR OLD IS SCARY KNOWING SOMETHING COULD HAPPENED I MIGHT NOT BE ABLE TO GET HER OUT BECAUSE OF THIS DOOR ISSUES. SINCE IT'S ALREADY BEEN FIXED, I'M NERVOUS TO FIX IT ALSO AND IT GOES BACK TO THIS.
Jan 06, 2018
+ 16 more complaints for this component
ELECTRICAL SYSTEM
18 complaints
I WENT TO USE MY KEYLESS ENTRY AND IT WOULDN'T WORK I ASSUMED IT WAS THE BATTERY SO I CHANGED IT STILL DOESN'T WORK.SO I WAS HAVING TO UNLOCK IT BY THE KEY. I WENT TO UNLOCK MY CAR AND THE KEY WOULD ONLY TURN HALF WAY SO I HAD TO CALL A LOCK SMITH TO UNLOCK MY CAR. NOW I CANT OPEN MY DRIVER SIDE DOOR FROM THE OUTSIDE NOR CAN I LOCK MY CAR PERIOD THE LOCK BUTTON DOESN'T UNLOCK ALL THE LOCKS SOMETIMES IT DOESN'T UNLOCK ANY AND THE TWO BACK DOORS WONT EVEN OPEN HALF THE TIME EITHER
Sep 30, 2020
SINCE I'VE HAD MY CAR THE BACK DOORS LOCK & UNLOCK BY THERE SELF.. ITS VERY DANGEROUS.. CANT OPEN FROM INSIDE OR OUT
Jul 19, 2019
THE IGNITION SWITCH DOESN'T WORK. YOU CAN TURN THE KEY ON, BUT IT WILL NOT MAKE THE CONNECTION TO TURN THE ENGINE OVER. WE HAVE PUSHED THE KEY IN AND TURNED IT ON, BUT STILL NOTHING. WHEN THE KEY IS IN THE ON POSITION EVERYTHING WORKS (RADIO, LIGHTS, AIR, WINDOWS, ETC.) EVERYTHING BUT THE ENGINE! WHEN SEARCHING THIS ON THE INTERNET, I HAVE NOTICED THAT A LOT OF PEOPLE HAVE HAD THE SAME PROBLEM.
Aug 15, 2018
TL* THE CONTACT OWNS A 2010 FORD FOCUS. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START WHILE TURNING THE KEY IN THE IGNITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ORDER TO START THE VEHICLE, THE KEY HAD TO BE WIGGLED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Jun 25, 2018
IGNITION SWITCH IS IN STOP POSITION SOMETIMES WILL START SOMETIMES NOT HAVE TO TURN POSITION WITH BOTH HANDS AND SOMETIME WILL TURN ON BUT NOT ALL THE TIME PULL KEY OUT AND HAVE TRIED TO TURN KEY AROUND BUT WON'T WORK EITHER CAR IS STOP POSITION AND COULD HAPPEN ANYWHERE WHEN TRY TO START.
Mar 08, 2018
+ 13 more complaints for this component
LATCHES/LOCKS/LINKAGES
17 complaints
Both rear doors will not stay closed as the latches do not work. The doors will swing open when driving if not secured with a strap, making it unsafe to have passengers in the back seat. Other models and different years of the same model have had recalls issued for the same issue. I haven't taken it to be inspected as I cannot afford to pay $140 at the dealership for the diagnosis. I did not own the vehicle when the issue first occurred so I don't know if there were any warning signals prior to the issue appearing.
Jul 08, 2021
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER DOORS FAILED TO LOCK WITHOUT WARNING. THE CONTACT REACHED OUT TO A LOCAL DEALER (WEST HERR FORD LINCOLN OF AMHERST LOCATED AT 2600 MILLERSPORT HWY, GETZVILLE, NY 14068) WHO INFORMED THE CONTACT THAT THEY WERE AWARE OF THE FAILURE AND THAT THERE WAS A RECALL, BUT WAS UNABLE TO LOCATE THE CONTACT'S VIN WITHIN THE RECALL. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT INQUIRED TO SPEAK WITH A MANAGER , BUT WAS DENIED. THE CONTACT WAS REFERRED TO NHTSA. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
May 30, 2017
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOCKING MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 66,000.
Jan 29, 2016
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 07/23/14*JB
Jun 02, 2015
THE BACK DOOR LOCKS WILL NOT UNLOCK; I HAVE TRIED TO CHANGE THE "CHILD PROOF LOCK" TO BE DISENGAGED, BUT HOW DO YOU GET THE DOOR OPEN TO EVEN CHANGE IT IF THE DOOR WON'T UNLOCK. THIS HAPPENS ON AND OFF; NOT ALL THE TIME; SOMETIMES THE DOOR WILL OPEN; SOMETIMES THEY WON'T. THIS IS VERY DANGEROUS IF YOU NEEDED TO GET OUT OF THE VEHICLE IN AN EMERGENCY. WAS THERE A RECALL ON THESE DOORS? THANK YOU. *TR
Dec 16, 2014
+ 12 more complaints for this component
ENGINE
13 complaints
The contact owns a 2010 Ford Focus. The contact stated that while driving at an undisclosed speed, the RMP increased and revved causing the vehicle to crash into an unoccupied vehicle. No warning lights were illuminated. No injuries were sustained. The contact stated there was a minor scratch on the front of her vehicle. A police report was filed. The vehicle was taken to the dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened, and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 14,000.
Jun 14, 2024
ALOT OF VIBRATION WHEN IDLE, IDLES UP AND DOWN WHEN IN PARK.
May 12, 2021
VIBRATION WHEN CAR IS IN PARK. OR JUST SITTING STILL AND RPM GOES UP AND DOWN WHEN CAR IS RUNNING IN PARK.
May 09, 2021
WHILE DRIVING ON THE HIGHWAY THE GAS PEDAL NO LONGER ACCELERATES THE VEHICLE ON OCCASION, WOW STUCK IN TRAFFIC OR AT A STOPLIGHT THE CAR SHUTS ITSELF OFF AFTER HAVING A HIGH IDLE. *TR
May 08, 2020
I HAVE CHANGED MANY PARTS ON MY 2010 FORD FOCUS SE 2.0 AND HAS NOT CHANGED ANYTHING. I STARTED OUT WITH NOT IDLING AND AFTER SPENDING A FEW HUNDRED DOLLARS IT HAS NOT CHANGED ANYTHING. VERY DANGEROUS. WHEN YOU COME TO A STOP IT SHUTS OFF. THE PERSON BEHIND YOU THINKS YOUR GOING TO PROCEED AND YOU DON'T DO TO CAR SHUT OFF IT IS A VERY DANGEROUS POSITION YOUR IN. I DID READ THAT THERE ARE MANY OF THESES MYSTERY PROBLEMS WITH THESES VEHICLES AND FORD CANT EVEN FIGURE IT OUT. IF THIS IS A SAFETY ISSUE WITH MANY THAN WHY HAS THIS NOT BEEN CORRECTED BY FORD. DOES SO MANY PEOPLE HAVE TO BE HURT BEFORE IT BECOMES A RECALL? I HAVE ALSO HEARD THAT THIS HAPPENS UNDER WARRANTY AND UP TO 100K. VERRY SORRY!
Oct 29, 2016
+ 8 more complaints for this component
STRUCTURE
13 complaints
SAFETY ISSUE 3 OF DOORS WILL NOT OPEN FROM OUTSIDE IN A ACCIDENT IF THE DRIVER SIDE DAMAGED THERE WILL NO WAY TO OPEN DOORS FROM OUTSIDE THIS SHOULD BE ENOUGH FOR A RECALL
May 03, 2021
DRIVING DOWN THE ROAD ON A WINDY DAY AND THE HOOD CAME UP AND SMASHED THE WINDSHIELD STOP. BENT THE HOOD
May 27, 2019
DOOR WILL NOT CLOSE, LOOKS LIKE THE PAWL SPRING TAB HAS BROKEN. WILL NOT LOCK OR CLOSE, MAJOR SAFETY ISSUE FOR BACK SEAT PASSENGERS. HAPPENS WHEN STATIONARY OR IN MOTION
Jun 30, 2018
REAR DRIVERS SIDE DOOR WILL NOT LATCH OR OPEN. ONCE OPENED IT WILL NOT CLOSE AGAIN CAUSING THE DOOR TO COME OPEN WHILE DRIVING.
Nov 29, 2017
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO OPEN AND THE REAR PASSENGER SIDE DOOR FAILED TO REMAIN SECURE. THE VEHICLE WAS SCHEDULED FOR AN APPOINTMENT WITH A DEALER (TEAM FORD LINCOLN, 905 BRADY AVE, STEUBENVILLE, OH 43952, (740) 283-4131) FOR DIAGNOSTIC TESTING AND REPAIR. THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,300.
Jul 18, 2017
+ 8 more complaints for this component
SUSPENSION
13 complaints
I JUST GOT THIS CAR, HAD FRONT END CHECKED AND I GOT TO REPLACE SWAY BARS, CONTROL ARMS, TIE RODS, BOTH INNER AND OUTER. CAR ONLY HAS 129K MI ON IT. NOT TO MUCH THE CAR CONSTANTLY SWAYS NO MATTER WHAT THE WEATHER IS. MY TPMS IS ALSO THROWING ERRORS.
Sep 20, 2017
2010 FORD FOCUS CAN'T BE DRIVEN IF THE ROAD IS WET. THE BACKEND TRY'S TO THROW YOU TO THE LEFT. IT HAD NEW TIRES WHEN I GOT IT. HAD IT ONE YEAR PUT ANEW SET ON AND NOW IT NEEDS ANOTHER SET. MY BOSS BOUGHT IT NEW AND HAD TO PUT 3 SETS ON. HE NEVER FOUND WHAT CAUSED IT TO THROW THE BACK END. I'M GETTING READY TO TAKE TO TRY TO FIND OUT WHAT IS CAUSING THE PROBLEM. WHEN I BOUGHT THE TIRES I WAS TOLD MY TIRES WERE WEARING OUT FROM THE INSIDE OUT. THEY ARE GOING TO CHECK IT OUT BEFORE NEW TIRES ARE PUT ON.
Jan 27, 2016
I HAVE OWNED THE CAR SINCE IT WAS NEW NOW HAS 88K MILES I HAVE PUT LITERALLY 4 SET OF TIRES ON THIS AND HAVE HAD A REAR ALIGNMENT KIT DONE TO IT .THIS CAR SWAYS REALLY BAD AT SPEEDS OF OVER 65 MPH AND WHEN THERE IS HARDLY ANY WIND AT ALL . VERY DANGEROUS TO DRIVE IN THE SNOW OR RAIN . THE CAR CAUSED ME TO HAVE A ACCIDENT THAT COST MY INSURANCE COMPANY OVER 2000 TO REPAIR DUE TO THE SWAYING OF SPEEDS OVER 65 MPH . I HAVE A HORRIBLE THUMPING NOISE COMING FROM THE FRONT END SUSPENSION AREA WHICH I THOUGHT IT MIGHT BE I HAD BAD TIRES SO REPLACED TO BAD THUMPING SO REPLACED WHEELS STILL BAD AND WHEEL BEARINGS AND STILL BAD THUMPING IDK WHAT TO DO THIS IS SO ANNOYING I WANT FORD TO PAY FOR ALL OF THIS AND TO RECALL THESE CARS THEY ARE VERY DANGEROUS
Jan 04, 2016
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THERE WERE METAL FRAGMENTS EMITTING FROM THE TIRES. IN ADDITION, THE CONTACT STATED THAT WHEN MAKING A TURN, THE PASSENGER SIDE SEAT SHAKES UNCONTROLLABLY. IN ADDITION, THERE WAS ALSO A LEAKAGE COMING FROM THE FRONT PASSENGER'S SIDE STRUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,045. THE VIN WAS NOT PROVIDED.
Oct 26, 2015
I PURCHASED THIS 2010 FORD FOCUS SEL BRAND NEW ON 12/31/09. SOMETIME IN 2012 (I ESTIMATE AROUND 12/13/12), I PURCHASED A NEW SET OF TIRES (APPROXIMATELY $600) AS I NOTICED THE CAR SLIDING AT STOPS AND SKIPPING ON ACCELERATION. I HAD THE CAR IN A FORD DEALERSHIP (JIM KEIM FORD, HILLIARD, OH) AND WAS SHOWN THE UNDERCARRIAGE OF THE CAR AND HOW THE TIRES WERE WEARING UNEVENLY, WEARING ON THE INSIDE. INTO THE NEXT YEAR, I AGAIN STARTED NOTICING THE UNUSUAL WEAR PATTERN AND HAD TO PURCHASE ANOTHER SET OF TIRES ON 6/27/14 AT 56,000 MILES, $625. ON 6/24/14 I ALSO HAD TO HAVE THE SWAY BAR LINKS REPLACED, $271. I CANNOT FIND THE RECEIPT FOR THE FIRST TIRE PURCHASE, BUT BOB SUMEREL TIRES (614)237-6325 WOULD HAVE PURCHASE RECORD OF BOTH TIRE SETS. MY CAR ONLY HAS 58,000 MILES ON IT NOW AND FOR IT TO BE ON ITS THIRD SET OF TIRES DEFINITELY SAYS EXCESSIVE TIRE WEAR. THIS IS ALSO VERY DANGEROUS DRIVING WITH THESE TIRES WEARING AND IS A CONSTANT WORRY WITH ALL THE CHECKING I DO TO MAKE SURE THE TIRES ARE OK TO DRIVE ON. I WOULD LIKE THIS MONEY REFUNDED (APPROXIMATELY $1500). I HAVE RECEIPTS FOR THE SECOND SET OF TIRES AND THE SWAY BAR LINKS IF YOU NEED TO SEE THEM. THANK YOU. *TR
Sep 19, 2014
+ 8 more complaints for this component
AIR BAGS
11 complaints
The contact owns a 2010 Ford Focus. The contact stated that while driving at slow speeds, the air bag warning light illuminated. The contact stated that the air bag was flopping around. The vehicle was taken to an independent mechanic, but no assistance was provided. The contact called the local dealer, where it was determined that the air bag needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 90,000.
Apr 11, 2024
I WAS SEVERELY INJURED WHEN A VEHICLE TURNED IN FRONT OF ME WHILE GOING 40 MPH I SLAMMED ONTO THE BRAKE SO HARD I BROKE MY TOE AS I T BONED THE PASSENGER SIDE OF THE VEHICLE ALL OF HER AIRBAGS DEPLOYED MINE DID NOT MY FACE SLAMMED THE STEERING WHEEL SO HARD MY HEAD SLAMMED INTO THE HEAD REST BEHIND ME. MY INJURIES SO FAR ARE A CONCUSSION, FRACTURES BENT NOSE, A JAW STRAIN AND POSSIBLE FRACTURED MY TWO FRONT TEETH, NECK INJURY AND WHIPLASH, AND A MUSCULAR ISSUE WITH MY RIGHT SHOULDER. AT THIS POINT I CAN NOT WORK BECAUSE OF MY INJURIES.*DT
Jan 27, 2021
ON AUGUST 7, 2018, I WAS INVOLVED IN AN ACCIDENT TRAVELING ABOUT 30-35MPH WHEN ANOTHER DRIVER RAN A STOP LIGHT CAUSING ME TO HIT THE SIDE OF THEIR CAR WITH THE FRONT OF MY CAR. MY AIR BAG DID NOT DEPLOY AND I SUSTAINED AN ACUTE HEAD INJURY, NECK AND BACK SORENESS. THE VEHICLE WAS TOTALED. I WOULD LIKE TO KNOW WHY MY AIRBAG DID NOT DEPLOY?
Sep 03, 2018
I FILLED OUT A COMPLAINT BOUT IT BACK IN OCT. BUT DUE TO THE CAR ACCIDENT I COULDN'T SPEAK ABOUT THE WREAK DUE TO THE LAWYERS. I STILL HAVE THE INVESTIGATORS INFO WITH ME AND ALSO THE CONFIRMATION NUMBER DANIEL J HILLMAN SAFETY DEFECTS INVESTIGATOR YOUR CONFIRMATION NUMBER (ODI NUMBER) IS: 10655198
May 19, 2015
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000. UPDATED 03/04/15*LJ UPDATED 6/17/2015 *JS
Jan 14, 2015
+ 6 more complaints for this component
ENGINE AND ENGINE COOLING
9 complaints
I TOOK THE VEHICLE IN FOR ITS 60K SERVICE AT APPROX 62K. ALL WAS OK. ABOUT 2 DAYS LATER I NOTICED A FUNNY SMELL IN THE CABIN. I PUT IT DOWN TO WHATEVER CHEMICALS THEY USED ON THE 60K SERVICE. ABOUT 3 DAYS LATER THE SMELL WAS GETTING WORSE, BUT ALSO THE AC WASN'T COOLING LIKE IT USED TO AND MY THEN 9 YEAR OLD DAUGHTER PASSED OUT IN THE CAR BECAUSE OF THE SMELL. I TOOK IT TO FORD AS THE INCIDENT HAPPENED STRAIGHT AFTER THE SERVICE AND THEY SAID NOTHING THEY DID WOULD HAVE CAUSED IT, BUT IT LOOKED LIKE THE AC CORE AND THE SMELL WAS PAG OIL. I TOOK THE CAR TO ANOTHER GARAGE AND THEY SAID THERE WAS NO FREON IN THE AC SYSTEM. THEY RECHARGED THE SYSTEM AFTER CHECKING FOR LEAKS AND NOT FINDING ANY. A WEEK LATER (TWO WEEKS AFTER THE INITIAL SERVICE) THE AC WAS NOT COOLING AGAIN. IT MUST HAVE BEEN SOMETHING FORD DID...AGAIN THERE WAS NO FREON IN THE SYSTEM. THEY GAVE ME THE SAME STORY AND THAT IT WOULD COST ME $1800 TO GET IT FIXED...WHY SHOULD I PAY $1800 ON A CAR THAT'S 18 MONTHS OLD? WELL, BECAUSE I NEEDED THE AC IN THE MIDDLE OF THE SUMMER AND ITS THE ONLY CAR I HAVE. I COMPLAINED TO FORD DIRECTLY ASKED THEM TO PAY HALF THE COST AND THEY SAID I WAS "NOT USING THE AC CORRECTLY" AND AS SUCH WOULD NOT PAY FOR ANYTHING. I TOOK THE CAR BACK TO FORD AND THEY SHOWED ME THE "CORRECT WAY TO USE THE AC"...THE SAME WAY I USE THE AC. *TR
Jan 21, 2015
I TOOK THE CAR IN FOR THE 120K SERVICE. THE SERVICE WAS COMPLETED. A WEEK LATER I TOOK THE CAR BACK AND ASKED THEM THE CHECK A YELLOW CRUSTING UNDER THE DASHBOARD IN THE FRONT PASSENGER FOOTWELL. THEY DID AND SAID THEY DID NOT KNOW WHAT IT WAS OR WHAT WOULD CAUSE IT. A WEEK LATER WE NOTICED A SMELL IN THE CABIN. THE CAR WAS NOW 3 YEARS OLD AND WE HAD A SIMILAR SMELL 18 MONTHS PRIOR THAT COST US $1800 TO REPLACE THE AC CORE. SURELY THIS COULD NOT BE ANOTHER AC CORE PROBLEM. I TOOK THE CAR BACK TO THEM AND THEY FOUND NOTHING WRONG...EVEN THE SMELL HAD GONE. I TOOK THE CAR AND ON THE WAY HOME I NOTICED THE CAR WAS BEGINNING TO OVERHEAT...FORD WAS ALREADY CLOSED. I PULLED OVER AND CHECKED THE RADIATOR. I TOPPED IT UP AND IT TOOK A GALLON OF WATER. I WATCHED THE LEVEL FOR A FEW MINUTES AND IT DIDN'T MOVE. I DROVE HOME OK AND RECHECKED THE RADIATOR...SAME LEVEL. IT DROVE THE FOLLOWING DAY OK TOO. THEN IN THE EVENING I NOTICED IT WAS GETTING HOT AGAIN. THIS TIME I WAS ON THE HIGHWAY DOING 70MPH AND IT SUDDENLY CUT THE POWER ON THE ENGINE. I WAS IN THE MIDDLE LANE AND HAD TO DODGE TRAFFIC TO COAST TO A HALT ON THE SHOULDER WITH THE ENGINE AT IDLE SPEED AND NO POWER. THE CAR WAS IN DRIVE AND MY FOOT WAS FLOORED, BUT THE ENGINE PRODUCED NO POWER WHATSOEVER...DIDN'T EVEN REV HIGH. WHEN I CHECKED THE RADIATOR AGAIN IT WAS VERY LOW AND TOOK ANOTHER GALLON OF WATER. I MANAGED TO DRIVE HOME AGAIN BUT NEITHER THE AC NOR THE HEATER WOULD WORK. WE ALSO NOTICED THE CARPET IN THE PASSENGER FOOTWELL WAS NOW WET AND THE SMELL WAS BACK WITH A VENGEANCE. I TOOK THE CAR BACK TO FORD AND THEY TOLD ME THE HEATER CORE WAS THE PROBLEM AND HAD CUT THE POWER TO THE ENGINE BECAUSE THE CAR WAS OVERHEATING AND TO PREVENT FURTHER DAMAGE TO THE ENGINE. IT COST ME ANOTHER $1800 FOR THE HEATER CORE AND THE CARPET TO BE REPLACED. *TR
Jan 21, 2015
NOT PROVIDED BY FORD CABIN AIR FILTER BENEFITS A CABIN AIR FILTER IS AN AIR PURIFICATION FILTER, SOMETIMES CALLED A ?MICRO CABIN AIR FILTER? OR "IN-CABIN MICROFILTER,"DESIGNED TO REMOVE THE MICROSCOPIC DUST, ALLERGENS, POLLUTANTS AND OTHER PARTICLES THAT COME INTO THE PASSENGER CABIN OF YOUR VEHICLE THROUGH ITS AIR VENTS. IN ADDITION TO MAKING THE AIR IN THE INTERIOR OF YOUR CAR UNPLEASANT AND UNHEALTHY, A DIRTY CABIN AIR FILTER, CLOGGED WITH DIRT, DUST, SMELLY MOLD AND ALLERGENS, CAN ALSO IMPACT THE PERFORMANCE OF YOUR DEFROSTER, HEATING AND AC, AND HEALTH HAZARDS. *TR
Mar 11, 2014
WOULD LOSE RPM'S AT IDLE AND ALMOST STALL. WENT TO DEALERSHIP (NO HELP), COULD FIND NOTHING WRONG BECAUSE NO CODES, EVEN THOUGH ENGINE WAS STILL IDLING RUFF FOR THEM. DEALERSHIP WAS NOT HAPPY THAT I BROUGHT THE CAR IN BEFORE 50,000 MILES, STATING I SHOULDN'T NEED TUNE-UP TIL THIS MILEAGE. WENT TO A LOCAL MECHANIC (CERTIFIED) WHO COULDN'T FIND ANYTHING, AGAIN NO CODES. THE PROBLEM CONTINUES TO DATE. GOING TO MECHANIC FOR IDLE SENSOR REPLACEMENT, HOPING THIS WILL HELP. *TR
Sep 17, 2013
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE VEHICLE. THE AIR BAGS DID DEPLOY AND THE CONTACT SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE COULD NOT BE SHUT OFF NOR SHIFTED INTO PARK FOLLOWING THE CRASH. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY WHO RULED THE VEHICLE AS DESTROYED. THE CONTACT WAS INFORMED THAT THE IGNITION WIRES HAD TO BE CUT TO SHUT THE VEHICLE OFF. THE FAILURE AND THE CURRENT MILEAGE WAS 43,648.
Apr 23, 2012
+ 4 more complaints for this component
WHEELS
7 complaints
Today, I took my Ford Focus in for service(05/25/2022). I had the oil changed and my vehicle tires rotated.While the service was being performed,I was informed my tire lug nuts were loose and defective in most cases.My advisor told me I should replaced all the lug nuts for safety as she knew of a Ford recall involving the lug nuts. I discovered there was no recall,but there was a class- action lawsuit that was dismissed in 2019.I looked at the old lugs and decided to not keep them on the vehicle and had new ones installed.I have the old lugs nuts for inspection if needed.I do not want to take a chance on my vehicle safety,so that is why I had them replaced.
May 25, 2022
I WAS TOLD BY FORD DEALER MECHANIC I HAD BAD LUG NUTS BECAUSE THEY SWELLED AND THEIR WRENCHES COULD NOT FIT THEM. HE SAID I NEEDED ALL OF THEM REPLACED FOR SAFETY SAKE. THE DEALER ADMITTED THIS WAS A MAJOR PROBLEM AND THEY HAVE DONE OTHER CARS TOO. DINO DELLA WAS THE CONTACT THERE. THIS WAS AT PARK FORD, 276 ROUTE 6, IN MAHOPAC NY 10541
Aug 10, 2020
I HAD A INSPIRATION
May 09, 2017
WE WERE TOLD WED THAT OUR PIRELLI TIRES, WARRANTED @ 55K MI, AND HAVE ONLY 18K, ARE DOWN TO 3/32ND TREAD AND MUST BE REPLACED. ALL THIS WITH IN-TOWN DRIVING, REGULAR ROTATION AND INSPECTION. CONTACTED PIRELLI AND ALSO DISCOUNT TIRE TO NO AVAIL. TIRES ARE PIRELLI FOUR SEASONS.
Dec 10, 2016
LEFT FRONT TIRES CONTINUE TO WEAR EXCESSIVELY ON THE INSIDE OF THE TREAD. I HAVE HAD THE ALIGNMENT CHECKED, AND EVERYTHING IS WITHIN SPECIFICATIONS. I ROTATED TIRES AS SHOWN IN OWNER'S MANUAL. TIRES ROTATED FRONT TO BACK, BACK TO FRONT. THE LEFT FRONT WEARS THE INSIDE OF THE TREAD; THE TIRE ON THE LEFT REAR STOPS WEARING, ONCE PLACED ON THE BACK. ALSO, UPON MOVEMENT, TIRE NOISE INSIDE THE VEHICLE IS UNACCEPTABLE, AND THIS NOISE SOUNDS LOUDEST FROM THE INSIDE, FRONT LEFT OF THE VEHICLE (DRIVER'S SIDE). AT 25 MPH, INSIDE TIRE NOISE IS 45 DB. AT 55 MPH, INSIDE TIRE NOISE IS 85 DB. RADIO IS OFF: WINDOWS ARE CLOSED. THIS IS UNACCEPTABLE. DEALER SAYS THAT IT IS NOT A WARRANTY ISSUE, AND THAT I SHOULD ALIGN THE CAR WITH EVERY OIL CHANGE, AT 3000 MILES: THIS IS NOT WHAT THE OWNER'S MANUAL RECOMMENDS. ALIGNMENT SHOP SAYS THAT ALIGNMENT IS WITHIN SPECIFICATIONS, AND PROVIDES A PRINT-OUT SHOWING THE READINGS. VEHICLE TRACKS STRAIGHT AND TURNS APPROPRIATELY. I WILL WEAR OUT THE TWO LEFT TIRES BEFORE 30,000 MILES, WHILE THE RIGHT SIDE TIRES SHOW LITTLE WEAR FOR THE MILEAGE. *TR
Feb 09, 2014
+ 2 more complaints for this component
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
7 complaints
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE PARKED, THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED WHEN THE DOOR WAS PROPERLY CLOSED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ..UPDATED 03/15/16 *BF UPDATED 05/29/18*JB
Feb 17, 2016
THE DOORS, RANDOMLY, DO NOT UNLOCK. EVERY DOOR HAS HAD THIS ISSUE...RANDOMLY. THE WEATHER IS NOT THE ISSUE, THIS HAS HAPPENED IN ALL TYPES OF WEATHER. I HAVE RESEARCHED THIS , VIA GOOGLE, AND I AM NOT THE FIRST TO REPORT THIS. WHY HAS THERE NOT BEEN A RECALL FIX? THE PASSENGER SIDE BACK DOOR HAS NOT UNLOCKED FOR THREE WEEKS. TODAY THE DRIVERS SIDE DOOR WILL NOT UNLOCK, CAUSING ME TO HAVE TO CLIMB OVER TO EXIT THROUGH THE PASSENGER SIDE DOOR...NOT SAFE. I CALLED THE DEALER, NO SURPRISE, THEY HAD HEARD OF THIS ISSUE. FROM WHAT I HAVE READ, I EXPECT TO BE CHARGED, BETWEEN $400 & $1200 TO FIX A MANUFACTURES DEFECT...SO VERY WRONG! NOR WILL I BE PAYING FOR IT! AGAIN, WHAT GOOD DOES IT DO TO REPORT THIS THOUSANDS OF TIMES, WHEN THIS HAS BEEN HAPPENING FOR AT LEAST 15 YEARS, AT A COST TO THE CONSUMERS? *JS
Feb 25, 2015
I BOUGHT THIS CAR IN 2010. A FEW MONTHS LATER MY CHILDREN SAID THEY COULDN'T GET OUT OF THE CAR EVEN THOUGH I HAD OPENED MY DOOR. I TRIED TO MANUALY UNLOCK THIS DOOR AND WAS UNABLE. I MADE AN APPOINTMENT TO GET IT FIXED BUT ON ARRIVAL AT FORD SERVICE IT HAD STARTED WORKING AGAIN. WHEN IT HAPPENED AGAIN I MADE THE SAME APPOINTMENT THIS TIME THEY SAW THE PROBLEM FOR THEMSELVES. THEY COULD NOT DIAGNOSE THE PROBLEM BUT KNEW IT WAS A SAFETY ISSUE AND THEREFORE CHANGED THE DOOR ACTUATOR,LATCH AND LINKAGE.IT WORKED FOR A WHILE AND THEN FAILED AGAIN ALONG WITH TWO OTHER DOORS. FORD SERVICE DEPARTMENT WAS STUMPED. THEY THEN CHANGE ALL THE DOOR ACTUATORS,LATCHES AND LINKAGE STILL NOT KNOWING WHAT HAPPENED. SOME MORE TIME PASSED AND THEN AN ALL DOOR LOCK FAILURE HAPPED. SAME THING ALL LOCKS STUCK IN LOCK POSITION UNABLE TO UNLOCK WITH KEYPAD, INTERIOR DOORS SWITCH OR MANUALLY. WITH THERE HAND IN THE AIR UNABLE TO FIND OUT WHAT WAS WRONG THEY PUT ALL NEW UPDATED ACTUATORS, LATCHES AND LINKAGE IN ALL DOORS .THIS WORKED FOR A MUCH LONGER PERIOD OF TIME AND JUST RECENTLY JAMMED IN LOCK POSITION AGAIN . I BROUGHT IT TO MY SALESMAN AND HE WROTE A REPORT AND WE GOT ANOTHER APPOINTMENT TO GET IT FIXED AGAIN .THE DAY BEFORE I BROUGHT IT IN IT STARTED WORKING AGAIN AND LIKE THEY ALWAYS TELL ME ' IT HAS TO ME MALFUNCTIONING IN FRONT OF US ". THIS HAS BEEN AN ON GOING PROBLEM SINCE I BOUGHT THIS CAR . I HAVE HAD SERIOUS ISSUES REGARDING PEOPLE NOT BEING ABLE TO GET OUT IN A MEDICAL CONDITION SITUATION AND MY LOCKS WERE STUCK .NOW MY WARRANTY IS UP IN A FEW MONTHS AND THEY HAVE TOLD ME I WILL HAVE TO PAY FOR PARTS AND LABOR AS SOON AS THAT HAPPENS AGAIN .I TRIED TO GET A WARRANTY EXTENSION JUST ON THE LOCKS AND JUST UNTIL THEY FIGURE OUT THIS ONGOING SAFETY ISSUE BUT FORD MOTOR COMPANY WOULDN'T HERE OF IT EVEN MOCKING MY SAFETY CONCERNS ON THE PHONE .FORD KNOWS THERE IS MORE TO THIS PROBLEM!! *TR
May 28, 2013
FIRST AUTOMATIC POWER DOOR LOCK PROBLEM: THE PASSENGER SIDE DOOR LOCK WOULD NOT RESPOND TO FOB, INTERIOR DOOR LOCK OPENER OR MANUAL INTERVENTION. REPAIR SHOP CHECKED FUSE, CHECKED GOOD. SCHEDULED APPOINTMENT FOR REPAIR. STARTED WORKING AGAIN AFTER I LEFT THE FORD DEALERSHIP. SECOND AUTOMATIC POWER DOOR LOCK PROBLEM: 21649 MILES. THE PASSENGER SIDE REAR DOOR LOCK WOULD NOT RESPOND TO FOB, INTERIOR DOOR LOCK OPENER OR MANUAL INTERVENTION. SHOP NOTES: CUSTOMER STATES PASS REAR DOOR WILL NOT UNLOCK, SERVICE WRITER VERIFIED. HAPPENS WHEN HOT OUT, WORKS WHEN COOL IN THE MORNING. FAILED DOOR LATCH RIGHT REAR, TEST VERIFIED PINPOINT TEST LEAD TO LATCH REPLACED RIGHT REAR DOOR LOCK LATCH ASSEMBLE 901. THIRD POWER DOOR LOCK FAILURE. MILEAGE 49826, THE DRIVER SIDE REAR DOOR LOCK WOULD NOT RESPOND TO FOB, INTERIOR DOOR LOCK OPENER OR MANUAL INTERVENTION. 4/29/2013 RETURNED TO DEALERSHIP, SERVICE WRITER VERIFIED, SCHEDULED SERVICE APPOINTMENT FOR 5/1/2013. THIS IS A SAFETY ISSUE. IF DRIVERS DOOR LOCK FAILS AND DRIVER NEEDS EMERGENCY EXIT OF VEHICLE, DRIVER COULD NOT EXIT. WE ALSO OWN A 2010 FORD FUSION WITH APPROXIMATELY SAME MILEAGE AND HAD NO PROBLEMS WITH IT. FORD COULD RE-ENGINEER THE 2010 FOCUS POWER DOOR LOCKS LIKE THE ONES THEY ENGINEERED FOR THE 2010 FUSION AND REPLACE ALL LOCKS UPON FAILURE OF FIRST LOCK. I FOUND 14 OTHER REPORTS OF FAILURES OF POWER LOCKS ON THE 2010 FORD FOCUS. I DIDN'T REPORT THIS UNTIL MY THIRD FAILURE. I WOULD THUS ASSUME FOR EVERY REPORTED FAILURE, THERE ARE OVER 100 NOT REPORTED, MAYBE MORE. THIS IS A SAFETY ISSUE AND NEEDS ADDITIONAL ACTION BY THE FORD MOTOR COMPANY. *TR
May 01, 2013
ALL BUT THE DRIVER'S DOOR WOULD NOT UNLOCK. I TRIED THE INSIDE DOOR LATCH, THE OUTSIDE DOOR LATCH, KEY FOB, AND EVEN TRIED TO UNLOCK WITH THE KEY FROM THE OUTSIDE. CAR WAS TAKEN TO FORD DEALER TWICE WHEN GETTING THERE EVERYTHING WORKED FINE THIRD TIME IT WOULD NOT UNLOCK FOR THEM THEY REPLACED DOOR LOCK LATCH 'ACTUATOR ASSEMBLY AND DOOR LOCK SWITCH ASSEMBLY. WORKED FINE FOR ABOUT A WEEK AND STARTED DOING THE SAME THING CALLED AND GOT APPOINTMENT FOR THAT FRIDAY GOT READY TO TAKE IN AND THEY STARTED WORKING AGAIN AND HAVE WORKED SINCE BUT STILL CONCERNED ABOUT THIS HAPPENING AND US NOT BEING ABLE TO GET OUT OF THE CAR PERIOD. *TR
Apr 09, 2012
+ 2 more complaints for this component
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
7 complaints
SIMILAR TO MAN OF THE COMPLAINTS ON THIS VEHICLE; IT ENDED UP BEING THE THROTTLE BODY ISSUE. MY MOTHER-IN-LAW WAS DRIVING AND IT SUDDENLY WOULDN'T ACCELERATE. A CAR ALMOST REAR-ENDED HER. SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. SHE NOTICED THAT THE "WRENCH" LIGHT WAS ON. SHE STARTED IT UP AND "LIMPED" TO THE FORD DEALER. ABOUT $700 LATER, THE THROTTLE BODY WAS CHANGED. THERE IS ONLY 30,000 MILES ON THE VEHICLE AND SHE BOUGHT IT BRAND NEW. SHE IS QUITE UPSET ABOUT HAVING TO PAY FOR THE REPAIR, AND I DON'T BLAME HER. THIS SHOULD BE PART OF THE POWER TRAIN, OR UNDER THE EXTENDED WARRANTY COVERAGE THAT WAS APPLIED TO SOME OF THE OTHER FORD AND MERCURY VEHICLES THAT HAD THE SAME THROTTLE BODY ISSUE. HOW MANY INCIDENTS OR COMPLAINTS DOES IT NEED TO TAKE TO HAVE FORD APPLY THE SAME COVERAGE TO THE FOCUS? DO THEY HAVE TO WAIT TILL PEOPLE GET BADLY HURT? THIS IS RIDICULOUS. PLEASE TAKE CARE OF IT. *TR
Aug 22, 2014
MY WIFE WAS DRIVING ON THE FREEWAY, AND THE CAR STOPPED RESPONDING TO THE GAS PEDAL SUDDENLY. THE LIGHT WITH THE WRENCH IMAGE CAME ON ALSO AT THAT TIME. SOMEHOW SHE WAS ABLE TO PULL OVER SAFELY ON THE SHOULDER. SHE TURNED THE CAR OFF AND AFTER SHE TURNED THE CAR BACK ON THE WARNING WRENCH LIGHT WAS GONE. AND THE VEHICLE RESPONDED TO THE GAS PEDAL FINE. SHE HAD TO DRIVE IN THE RIGHT LANE CAUTIOUSLY WITH THE EMERGENCY LIGHTS ON... *TR
Apr 01, 2014
DRIVING ON THE FREEWAY IS MOST LEFT LANE AND COMPLETELY LOST ACCELERATOR POWER, CHECK ENGINE LIGHT CAME ON. HAD TO CROSS ABOUT 3 LANES TO GET TO THE SHOULDER BEFORE COMPLETE LOSS OF MOMENTUM. *TR
Mar 15, 2014
EXPERIENCING ROUGH IDLE AND COMPLETE LOSS OF POWER AT NORMAL SPEED, ENGINE CHECK AND WRENCH LIGHT COMES ON AT TIME OF ISSUE. HAD A DIAGNOSTIC CHECK AT ADVANCE AUTO AND ERROR CODE P2135 THROTTLE POSITION SENSOR/SWITCH A/B VOLTAGE CORRELATION AND ALSO ERROR CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. I BELIEVE THIS TO BE A SAFETY ISSUE DUE TO COMPLETE LOSE OF POWER AT NORMAL DRIVING SPEED AND JUST ENOUGH TIME TO PULL OVER OR ALMOST GETTING HIT FROM BEHIND. *TR
Jan 04, 2014
I DROVE WITH SEVERAL FRIENDS FOR OVER AN HOUR TO A FOOTBALL GAME. AS WE WERE APPROACHING THE STADIUM GOING 35-40 MPH, THE CAR SUDDENLY LOST ACCELERATION AND A WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. WE PULLED OVER, TURNED THE CAR OFF AND ON AGAIN AND WERE ABLE TO GO ABOUT A HALF MILE BEFORE THE SAME THING HAPPENED AGAIN. I HAD IT TOWED TO A FORD DEALER WHERE THEY FOUND THAT THE THROTTLE BODY HAD FAILED. I WAS VERY GRATEFUL THIS HAPPENED ON A RESIDENTIAL STREET AND NOT ON THE VERY BUSY HIGHWAY I HAD BEEN DRIVING ON FOR THE LAST HOUR! FROM LOOKING ONLINE, I FOUND THAT THIS IS A COMMON ISSUE WITH LATE MODEL FORDS AND THAT AN INVESTIGATION HAD BEEN OPENED BY THE NHTSA AT LEAST FOR FORD ESCAPE AND FUSIONS. *TR
Nov 17, 2013
+ 2 more complaints for this component
STEERING
6 complaints
MY DAUGHTER WAS DRIVING 35-40 MPH, AND ATTEMPTED TO MAKE A RIGHT-HAND TURN ON A COUNTY ROAD. THE STEERING WHEEL EITHER LOCKED, OR THE POWER STEERING FAILED, MAKING IT IMPOSSIBLE TO NEGOTIATE THE TURN. SHE RAN OFF THE LEFT SIDE OF THE ROAD AND HIT A LIGHT POLE STRAIGHT ON, CAUSING HER MINOR INJURIES, BUT TOTALING THE CAR.
Oct 10, 2016
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH ON A HIGHWAY, THE STEERING WHEEL FAILED AND THE CHECK STEERING WARNING LIGHT ILLUMINATED. THE CONTACT EXITED THE HIGHWAY AND DROVE TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE SOURCE OF THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 80,000.
Sep 02, 2015
THE POWER STEERING GOES OUT AND I CAN NOT CONTROL THE VEHICLE. *TR
Mar 09, 2015
THIS CAR WAS JUST PURCHASED. PARKED CAR IN DRIVEWAY AND THE NEXT MORNING MY WIFE COULD NOT START THE CAR. I CALLED SELLER AND HE SAID TO 'WIGGLE" STEERING WHEEL AND CAR WOULD START.WIFE COULD NOT ACCOMPLISH THIS FEAT. I TRIED AND WITH MUCH FORCE GOT THE WHEEL TO MOVE AND THEN CAR STARTED. PROBLEM SEEMS TO BE IN STEERING WHEEL. THIS SEEMS TO BE A REAL POOR DESIGN. I AM TAKING THE CAR TO : LOCKSMITH AND THEN FORD DEALER TO SEE WHAT THE "FIX" ACTUALLY IS. HAVE SEEN MANY COMPLAINTS ON THIS SITE AND OTHERS. *TR
Dec 17, 2012
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED A CLUNKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT ALL FOUR TIRES WOULD HAVE TO BE REPLACED. AFTER THE REPLACEMENT OF THE TIRES THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN THEN ADVISED THAT THE FRONT AND REAR TIRES WOULD HAVE TO BE REPLACED A SECOND TIME BECAUSE AN ALIGNMENT WAS NOT PERFORMED IN TIME. ADDITIONALLY, WHENEVER THE VEHICLE WAS DRIVEN OVER AN UNEVEN ROAD SURFACE, THERE WAS A LOUD BANG COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT STATED THAT THE TIRE WEAR WAS NOT BECAUSE OF THE ALIGNMENT BUT BECAUSE OF A SAFETY DEFECT WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,754.
Nov 13, 2012
+ 1 more complaint for this component
TIRES
5 complaints
Three out of four 215/45/r17 Douglas tires bought at Walmart in Piqua oho ended up with bubbles on the sidewall a week after the year from the day they were bought. one right after the other. When i went to have them replaced at a discounted price, i could not because i had to put a spare tire on (it is considerably smaller) causing the tread on one tire to be slightly uneven from the others. so this voided the warranty. Now tell me how passenger side and driver side front tires both end up with sidewall bubbles and one blows out within a week apart? Nothing changed in my driving routine. Bought two nearly new tires to maintain my ability to get around, and a third tire develops a bubble and had to be replaced. The last tire is slowly leaking!? i drive to work and back. I live less than 2 mins from my place of employment. i do still have my paperwork from buying the tires. btw the warranty was never registered correctly because when i tried to call about it they had no idea where to find it. i had to send all sorts of paperwork to them and still got no results.
Aug 28, 2021
A MECHANIC NOTICED THAT THE INNER SIDEWALLS ON BOTH FRONT WHEELS WERE SPLITTING (AS IF ALONG THE SEAMS) ON THE GOODYEAR WEATHERHANDLER 215/45R17. THE TIRES WERE FIXED BEFORE ANY BLOWOUT OCCURRED, BUT GOODYEAR REFUSED TO TAKE RESPONSIBILITY. THREE SEPARATE MECHANICS FROM DIFFERENT GARAGES HAD NEVER SEEN ANYTHING LIKE IT, AND CONFIRMED THAT IT DID NOT OCCUR FROM DAILY WEAR AND TEAR.
May 15, 2017
TL* THE CONTACT OWNS A 2010 FORD FOCUS EQUIPPED WITH KUMHO TIRES SIZE P215/45/R17, DOT (COWBYP5M). THE CONTACT STATED THAT THERE WAS A BLISTER ON THE SIDEWALL OF THE FRONT PASSENGER TIRE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS NOT CHANGED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE VEHICLE FAILURE MILEAGE WAS 19,500. THE CONSUMER STATED THERE WAS A THREE INCH BLISTER ON THE SIDEWALL OF THE TIRE. UPDATED 03/11/13
Jan 29, 2013
I BOUGHT THIS CAR NEW WITH 182 MILES ON IT. I HAD ALL OF THE SERVICE PERFORMED AT THE DEALERSHIP WHERE I BOUGHT IT (ALL-STAR FORD IN PALESTINE, TX), BEGINNING WITH THE OIL CHANGES. AT THE FIRST OIL CHANGE, I HAD THE TIRES ROTATED. AFTER THAT, I HAD THEM ROTATED AT EVERY OTHER OIL CHANGE (WITHOUT EXCEPTION) AND AT 18,940 MILES, I AM TOLD THAT ALL FOUR OF THE TIRES ARE "CUPPED" ON THE INSIDE TREAD. ALL THE DEALERSHIP WANTS TO DO IS SELL ME MORE TIRES AND SUGGEST THAT I HAVE THEM ROTATED AT EVERY OIL CHANGE. FOR A CAR THAT HAS LESS THAN 20,000 MILES ON IT, THIS IS UNACCEPTABLE. MY FIRST REACTION WAS TO PUT IT BACK INTO THE SHOWROOM! RIGHT THROUGH THE GLASS WINDOWS! BUT, I REFRAINED. NONETHELESS, THIS IS A DESIGN DEFECT AND SHOULD BE CORRECTED BY THE MANUFACTURER. *JS
Jun 19, 2012
TL* THE CONTACT OWNS A 2010 FORD FOCUS WITH KUMHO SOLUS TIRES, SIZE 205 50/16, DOT NUMBER: C0117. THE CONTACT STATED THAT THE TIRES WERE WEARING PREMATURELY. THE PASSENGER SIDE TIRE WAS REPLACED TWICE AND EACH TIME, THERE WAS ONLY 1,000 MILES ACCRUED ON THE TIRE. THE CONTACT STATED THAT THE PREMATURE WEAR WAS CAUSED BY THE TREAD OF THE TIRE. THE FAILURE MILEAGE WAS 850 AND THE CURRENT MILEAGE WAS 4,400.
Dec 08, 2011
STRUCTURE,LATCHES/LOCKS/LINKAGES
5 complaints
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO UNLOCK WITH THE KEY OR MANUALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LUTHER FORD-LINCOLN (3629 U S 119, HOMER CITY, PA 15748, (724) 479-8083), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 80,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR **TR THE CONSUMER STATED DRIVER BACK DOOR WOULD NOT LOCK OR UNLOCK SAME FOR PASSENGER SIDE BACK DOOR. *JB
Sep 11, 2018
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE AND REAR DRIVER SIDE DOORS FAILED TO LOCK. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT PROVIDED.
Jun 28, 2016
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT BOTH THE REAR AND FRONT PASSENGER'S SIDE DOORS FAILED TO OPEN. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Dec 12, 2014
REAR DOORS WILL NOT LOCK OR UNLOCK. STARTED OUT INTERMITTENT PROBLEM, NOW THEY ARE PERMANENTLY SHUT AND LOCKED. WILL NOT RESPOND TO KEY FOB OR POWER LOCK BUTTON. UNABLE TO PULL UP THE MANUAL LOCKING KNOB; IT'S FROZEN IN PLACE. BASICALLY THE REAR SEAT IS NOW USELESS AS I CAN'T ACCESS IT. *TR
May 10, 2013
I OWN A 2010 FORD FOCUS. THE BACK DOOR ON THE DRIVER'S SIDE WILL NOT OPEN OR CLOSE. THE DEALER WAS SUPPOSED TO HAVE FIXED IT BUT IT IS BACK TO NOT WORKING. THIS SAME THING HAS HAPPENED TO MY SON WHO OWNS A 2008 FORD FOCUS. I THINK FORD NEEDS A RECALL ON THE 2008 AND 2010 FORD FOCUS. *TR
Aug 21, 2011
ENGINE,FUEL/PROPULSION SYSTEM
4 complaints
ENGINE STALLS WHILE DRIVING AND WILL NOT RESTART. I SUSPECT THAT IT IS RELATED TO SIMILAR ISSUES DRIVERS ARE HAVING WITH THE EVAP CANISTER PURGE VALVE IN OTHER MODEL YEARS: "THE CANISTER PURGE VALVE MAY MALFUNCTION AND CREATE EXCESSIVE VACUUM IN THE FUEL VAPOR MANAGEMENT SYSTEM, WHICH CAN RESULT IN THE ENGINE STALLING WITHOUT RESTARTING. DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE AND REPLACE THE CANISTER PURGE VALVE AS NEEDED. IF THE VALVE NEEDS TO BE REPLACED, DEALERS WILL ALSO INSPECT AND REPLACE THE CARBON CANISTER, FUEL TANK AND FUEL DELIVERY MODULE AS DETERMINED TO BE NEEDED. ALL REPAIRS WILL BE PERFORMED FREE OF CHARGE TO RESOLVE THE CONCERN."
Jan 01, 2021
WHEN THE CAR COMES TO A STOP AND IS IDLING THE ENGINE STARTS TO SHAKE, THE WRENCH LIGHT COMES ON AND WHEN I TRY TO ACCELERATE, THE CAR HAS NO POWER. IF I TURN OFF THE CAR AND TURN IT BACK ON, THE PROBLEM IS SOLVED UNTIL I COME TO ANOTHER STOP. THE DEALERSHIP CANNOT FIGURE OUT WHAT IS HAPPENING AND THEY SAY THE DIAGNOSTIC TOOL REPORTS NO CODES. *TR
Apr 01, 2015
WHILE DRIVING AT 50 MPH ENGINE SHUT OFF AND AFTER STOPPING AND ATTEMPTING TO RESTART THE ENGINE WOULD ONLY SPUTTER. AFTER A FEW MINUTES IT DID RESTART AND AS WE WERE 120 MILES FROM HOME THIS EVENT REOCCURRED A DOZEN OR MORE TIMES WITH THE CHECK ENGINE LIGHT ILLUMINATING AFTER 7 INSTANCES OF STALLING. THE REPAIR SHOP WE TOOK IT TO FOUND THAT THE THROTTLE BODY WAS DEFECTIVE AND MADE THE REPAIR. AS SOME DEAL WAS APPARENTLY MADE BETWEEN THE MANUFACTURER OF THE VEHICLE AND THE GOVERNMENT AGENCY RESPONSIBLE FOR ASSURING MY SAFETY IN ORDER TO MAXIMIZE COMPANY PROFITS AT MY EXPENSE I AM NONE THE LESS MAKING A REPORT. *TR
Sep 15, 2014
I HAVE A 2010 FORD FOCUS THAT HAS A "RAW GAS SMELL IN THE PASSENGER COMPARTMENT AND IN THE TRUNK" AREA. THIS SMELL IS NOT CONSTANT, AT TIMES WE SMELL IT FOR SEVERAL HOURS AND THEN AT OTHER TIMES NO SMELL. BUT MOSTLY WE SMELL RAW GAS. I'VE TAKEN IT TO THE DEALER'S SERVICE DEPARTMENT TWICE. THEY COULD SMELL THE FUMES, WHEN I BROUGHT IT IN, BUT COULD NOT FIND WHERE IT WAS COMING FROM. THE VEHICLE WAS LEFT THERE FOR A COUPLE DAYS TO BE COMPLETELY CHECKED.. THEY WERE NOT ABLE TO FIND NOR FIX THE PROBLEM. THE "GAS FUMES GIVE ME HEADACHES WHEN DRIVING" THE VEHICLE ALSO I WORRY THAT THIS "RAW GAS COULD CAUSE A FIRE." *TR
Feb 19, 2013
ELECTRICAL SYSTEM,STRUCTURE
4 complaints
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY AND THE CONTACT WAS INSIDE THE VEHICLE, ALL FOUR DOORS WOULD NOT UNLOCK. THE CONTACT STATED THAT THE KEY FOBIK COULD NOT UNLOCK THE DOORS AND THE DRIVER SIDE DOOR WOULD NOT OPEN WHEN PROMPTED. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR FINALLY OPENED WITH THE KEY FOBIK. THE CONTACT WAS ABLE TO CLIMB OUT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE REAR PASSENGER DOOR HAD A HISTORY OF BECOMING STUCK AND REMAINED LOCKED AFTER THE CONTACT EXITED THE VEHICLE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Nov 16, 2018
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE STARTING THE VEHICLE, THE DOOR AJAR ALARM WOULD NOT TURN OFF UNTIL THE VEHICLE WAS STARTED. ALSO, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Oct 06, 2016
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOOR LOCKS BECAME INOPERABLE. THE CONTACT MENTIONED THAT THE MECHANISM FOR THE DRIVER SIDE DOOR WAS REPLACED, BUT NOW THE THREE OTHER DOORS FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MECHANISM INSIDE THE DOORS NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Apr 16, 2015
ON MAY 24, 2014- BOTH REAR DOORS WOULD NOT OPEN; JUNE 3, 2014 - DRIVERS SIDE FRONT DOOR WOULD NOT OPEN; DRIVERS SIDE BACK DOOR LOCKED AND THE PASSENGER SIDE DOOR UNLOCKED ON ITS OWN; JUNE 10, 2014- DRIVERS SIDE BACK DOOR & PASSENGER SIDE BACK DOOR BOTH UNLOCKED ON THEIR OWN; JUNE 23, 2014 - PASSENGER SIDE BACK DOOR WOULD NOT OPEN. *TR
Jun 25, 2014
VEHICLE SPEED CONTROL,ENGINE
4 complaints
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WHILE THE THROTTLE BODY CONTROL AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY CONTROL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Aug 11, 2016
CAR DOES NOT ACCELERATE PROPERLY AT TIMES. WHEN PRESSING GAS PEDAL CAR DOES NOT MOVE ACCORDINGLY. STALLS AT RANDOM TIMES ON HIGHWAY.
Jul 21, 2016
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHEN THE VEHICLE WAS STOPPED, THE ENGINE CUT OFF. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND THE THROTTLE BODY ASSEMBLY WAS CLEANED. THE FAILURE RECURRED WITHIN THREE WEEKS AND THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER. THE DEALER MADE THE MANUFACTURER AWARE OF THE FAILURE AND WAS INFORMED THAT THE ISSUE WAS NORMAL. THE CONTACT NOTIFIED THE BETTER BUSINESS BUREAU AND WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 82,500.
May 17, 2016
CAR SUDDENLY WENT IN TO LIMP MODE. WAS ABLE TO LIMP TO CORLEYS FORD IN GRANTS NM. DEALER REPLACED THROTTLE BODY AT MY COST. $382 FOR THROTTLE BODY AND $327 LABOR. *TR
Feb 25, 2013
VISIBILITY
4 complaints
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 25 MPH, THE SUN ROOF SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Aug 24, 2015
2011 FORD FOCUS @ 1281 MILES ON 3/4/2011- WINDSHIELD WIPER BLADES NOT CLEARING WINDSHIELD AND LIFT OFF GLASS. WIPER BLADES THEN BROKE OFF OF WIPER ARM DUE TO DEFECTIVE PLASTIC CLIP ATTACHMENT. DRIVERS SIDE BLADE PARTIALLY DETACHED WHILE DRIVING AT HIGHWAY SPEEDS IN HEAVY RAIN AND BECAME TRAPPED UNDER PASSENGER BLADE DISABLING IT. PASSENGER BLADE HAD TO BE REPLACED DUE TO CRACKING OF PLASTIC CLIP 1 WEEK LATER @ 1587 MILES. BOTH BLADES WERE REPLACED AT A FORD DEALERSHIP WITH NON-DEFECTIVE PARTS AT NO COST TO OWNER. *TR
Mar 24, 2011
TL*THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH WITH THE SUN ROOF CLOSED AND THE GLASS SHATTERED. NOTHING HIT THE SUN ROOF NOR WAS SHE DRIVING UNDERNEATH AN OVERPASS. SHE IMMEDIATELY DROVE THE VEHICLE TO THE DEALER. THE DEALER ADVISED HER THAT THE SUNROOF GLASS NEEDED TO BE REPLACED AND THE VEHICLE WAS REPAIRED. THE DEALER AND THE MANUFACTURER DID NOT ASSUME ANY RESPONSIBILITY FOR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,500. UPDATED 5/9/11 *CN UPDATED 05/16/11
Feb 18, 2011
DRIVING ON HIGHWAY 65 MPH THAN I HEARD A LOUD BOOM AND GLASS WAS ALL OVER ME . THE SUN ROOF HAD SHATTERED . PULLED OVER VERY SCARED THAT I MAY HAVE BEEN CUT. SUNROOF WAS VENTED OPEN WHEN THIS HAPPENED . DEALERSHIP REFUSES TO REPLACE AT THEIR COST . HAD TO REPORT TO INSURANCE COMPANY. ON MY WAY TO INDEPENDENT GLASS COMPANY AT MY EXPENSE ! 2010 FORD FOCUS 8700 MILES. *TR
Sep 13, 2010
FUEL/PROPULSION SYSTEM
3 complaints
AT HIGHWAY SPEED OR ANY SPEED THE LITTLE WRENCH LIGHT COMES ON THE DASH AND THEN THE GAS PEDAL HAS NO EFFECT. YOU HAVE TO COAST TO A STOP ALONG THE ROAD, TURN IT OFF AND RESTART IT. THEN ITS FINE. IF YOU DON'T TURN IT OFF AND RESTART IT WILL STAY IN LIMP MODE DRIVING MAXIMUM 5 MPH. THIS CAR HAS 92K MILES. WRENCH LIGHT DOES NOT STAY ON. TD
Mar 17, 2016
WE OWN A 2010 FORD FOCUS. WHILE MY DAUGHTER WAS DRIVING HOME FROM HER COLLEGE TOWN AT 75MPH, THE CARE SUDDENLY LOST POWER. LUCKILY THEY WERE ABLE TO COAST TO THE SIDE OF THE ROAD. AT THAT POINT MULTIPLE DASHBOARD LIGHTS CAME ON. THEY STARTED THE CAR AGAIN AND IT IMMEDIATLY DIED. WE HAD IT TOWED TO A REPAIR SHOP. BY THE TIME THE REPAIR SHOP HAD A CHANCE TO LOOK AT THE CAR, IT STARTED UP WITHOUT INCIDENT AND THEY COULD NOT REPLICATE THE PROBLEM. AFTER INCONCLUSIVE DIAGNOSTICS BY THE REPAIR SHOP AND MY RESEARCH ON THIS WEBSITE, WE HAD TO ASSUME IT WAS SIMILAR TO TOO MANY OTHER IDENTICAL COMPLAINTS. MY DAUGHTER DRIVES THIS CAR TO AND FROM COLLEGE, EACH ONE WAY TRIP BEING ABOUT 180 MILES. THIS IS NOT SOMETHING WE COULD "HOPE" WOULD NOT HAPPEN AGAIN. IT SOUNDED LIKE THERE HAVE BEEN TOO MANY SIMILAR COMPLAINTS TO NOT HAVE IT REPAIRED. WE HAD NO CHOICE BUT TO REPLACE THE ENTIRE THROTTLE BODY AT OUR OWN EXPENSE TO THE TUNE OF ABOUT $800. WE WILL NEVER SPEND ANOTHER DIME ON A FORD PRODUCT. WE BOUGHT THIS CAR BRAND NEW SO OUR DAUGHTER WOULD HAVE A SAFE CAR. I AM EXTREMELY DISAPPOINTED IN THE FORD MOTOR COMPANY. I FAIL TO UNDERSTAND HOW A PROBLEM LIKE THIS, WHICH SOUNDS MUCH TO COMMON, CAN BE IGNORED. FORD SHOULD BE FORCED TO ISSUE A RECALL, AS WELL AS REIMBURSE ALL THE CAR OWNERS THAT HAVE PAID OUT OF THEIR OWN POCKETS TO HAVE THIS FIXED. WE ARE GRATEFUL THAT OUR DAUGHTER WAS ABLE TO SAFELY GET TO THE SIDE OF THE HIGHWAY, BUT IT IS ONLY A MATTER OF TIME UNTIL THIS FACTORY DEFECT CAUSES A ONE OR MORE FATALITIES. WE HAVE LOST ALL CONFIDENCE IN THE FORD MOTO COMPANY FOR NOT STEPPING UP MUCH, MUCH EARLIER TO CORRECT THIS.
Jun 14, 2015
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
Aug 01, 2012
TIRES,WHEELS
3 complaints
I PURCHASED GOODYEAR ASSURANCE 215/45R17 TIRES 03/19/2013 DOT M763 JULR 3412 FOR MY 2010 FORD FOCUS VIN# [XXX] AT 32,436 MILES ON THE VEHICLE. AT 69,914 MILES ON 9/29/15, THE LEFT REAR TIRE WENT FLAT. INSPECTION OF THE TIRE REVELED SIDE WALL SEPARATION FROM THE CARCASS WHICH APPEARS DUE TO DRY ROT. INSPECTION OF THE OTHER TIRES ALSO HAD SIGNS DRY ROT. I HAVE RETAINED 2 OF THE 4 TIRES FOR ANALYSIS AND INSPECTION SHOULD YOUR ENGINEERING DEPARTMENT WANT FOR FURTHER ANALYSIS. I WILL KEEP THEM ON HAND FOR 2 MONTHS FROM DATE OF THIS LETTER. I FILED THIS COMPLAINT DUE TO SAFETY CONCERNS OF THE TIRE. SIDE WALL SEPARATION SHOULD NOT OCCUR WITH 37,478 MILES OR WITHIN 36 MONTHS OF PURCHASE. I HAVE 2 OF THE 4 TIRES FOR ANALYSIS IF REQUIRED THAT I WILL KEEP ON HAND FOR ANALYSIS. I WILL DISPOSE OF THEM AFTER 60 DAYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 25, 2015
WHILE DRIVING DOWN THE STREET I WAS A SLIGHT CURVE TURNING TO THE RIGHT AND THE CAR DRIFTS WHILE TURN. IT FEELS LIKE THE CAR IS LOSING CONTROL. I KEEP REPLACING THE TIRES BUT EVERY FEW MONTHS I HAVE THIS ISSUE. *TR
Jul 10, 2014
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THEY HAVE HAD THREE SET OF TIRES ON THE VEHICLE IN THREE YEARS. EACH SET OF TIRES HAVE BEEN DIFFERENT ON THE VEHICLE AND ALL WORE DOWN AROUND 33,000 MILES. THE CONTACT STATED THAT THE FRONT TIRES WORE DOWN FASTER THEN THE REAR. THE DEALER INFORMED THE CONTACT THAT NOTHING WAS WRONG WITH THE VEHICLE THAT IT MUST BE THE TIRES EVEN THOUGH ALL THREE SETS OF TIRES WERE DIFFERENT. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 100,000. *TR
Jun 03, 2013
POWER TRAIN,ENGINE
3 complaints
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHEN THE IGNITION WAS STARTED, THE VEHICLE VIBRATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Jul 06, 2015
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. IN ADDITION, THE CHECK ENGINE AND WRENCH WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT WOULD HAVE TO SHUT THE VEHICLE OFF AND RESTART TO RESUME NORMAL FUNCTION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Oct 01, 2014
WHILE DRIVING AT AROUND 15 MPH, MY CAR STARTED TO ACCELERATE EVEN THOUGH MY FOOT WASN'T ON THE GAS. I LOOKED AT MY DASH TO CONFIRM CRUISE CONTROL WAS NOT ON (IT WASN'T) AND NOTICED THE SERVICE ENGINE LIGHT WAS ON. IF I DIDN'T TOUCH THE GAS OR BRAKE THE CAR WOULD ACCELERATE UP TO 30 MPH AND STAY CONSTANT AT THAT SPEED. I RODE THE BRAKES TO THE LOCAL FORD DEALER. THEY INSPECTED THE CAR AND DETERMINED THE ISSUE WAS THE THROTTLE BODY SENSOR, AND SAID I HAD TO REPLACE THE ENTIRE THROTTLE BODY. COST WAS $400 FOR THE PART AND $230 FOR LABOR. THIS WAS NOT COVERED ON THE POWERTRAIN WARRANTY I STILL HAVE. *TR
Jun 18, 2013
POWER TRAIN,VEHICLE SPEED CONTROL
3 complaints
WHEN DRIVING THIS CAR AND THE SPEED REACHES ABOUT 40 MPH THE TRACTION CONTROL LIGHT COMES ON AND THE CAR REDUCES SPEED AND YOU CAN PUSH THE PEDAL ALL THE WAY DOWN AND IT WILL GO NO FASTER THAN 30 MPH. THE ONLY FIX IS TO HIT THE TRACTION CONTROL SWITCH ON THE DASH AND THIS TURNS THE TRACTION OFF AND ALLOWS YOU NOT TO GET KILLED. I TOOK IT TO THE SHOP TO SEE IF ANY TROUBLE CODES WOULD POP UP AND THE SCAN SAID THE CAR WAS FINE NO ISSUES. WHEN YOU DRIVE THE CAR IT TELLS A WHOLE DIFFERENT STORY .IT WILL NOT BE LONG UNTIL SOME ONE GETS TO AN INTERSECTION AND A TRUCK IS BARRING DOWN ON THEM AND THE CAR WILL NOT SAFELY ACCELERATE TO GET YOU OUT OF DANGER. I HAVE FOUND NOTHING THAT WILL FIX THIS PROBLEM SO I WILL TRY TO SELL IT BACK TO A DEALERSHIP. SAD THING IS WE STILL OWE $5000. ON IT BUT DON'T FEEL SAFE IN IT. NEW CAR TIME, SKIPPING FORDS THIS TIME UNTIL THEY TAKE SOME ACCOUNTABILITY AND TRY TO FIX THIS ISSUE. *TR
Feb 09, 2015
WHILE DRIVING MY CAR, I WAS STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN I WAS UNABLE TO ACCELERATE. THE WRENCH LIGHT WAS ON AND I COULDN'T MOVE MY CAR. I HAD MY GRANDCHILDREN WITH ME AND IT WAS VERY SCARY TO SAY THE LEAST. IT HAS HAPPENED ON THE HIGHWAY WHERE I WAS UNABLE TO ACCELERATE AND HAD TO PUT ON MY HAZARD LIGHTS AND RESET THE CAR. I HAVE SEEN ONLINE THERE ARE SIMILAR ISSUES WITH THE FORD FOCUS AND THERE SHOULD BE A RECALL. I AM LUCKY THAT I AND MY GRANDCHILDREN DIDN'T GET SERIOUSLY INJURED. *TR
Oct 09, 2013
ON JUNE 22, THE MECHANIC'S WRENCH APPEARED IN THE DASHBOARD WHILE SITTING IN IDLE WITH THE GEAR SHIFT IN PARK. THE FORD MANUAL STATES THAT THE WARNING SIGN IS RELATED TO THE THROTTLE/TRANSMISSION. I TURNED THE MOTOR OFF AND RESTARTED THE CAR AND THE MECHANIC'S WRENCH WENT AWAY. ON JUNE 25TH, THE MECHANIC'S WRENCH APPEARED AGAIN WHILE DRIVING AT ABOUT 30 MPH AND THE CAR STARTED TO JERK. IT WAS HARD TO KEEP IT IN THE ROAD. I DROPPED IT OFF AT THE DEALERSHIP AND THEY SAID THEY COULD NOT FIND ANY CODES REGISTERED IN THE COMPUTER SYSTEM. THEY STATED THEY COULD NOT FIND ANYTHING WRONG AND EVEN CHECKED ON THE FORD WEBSITE BUT COULD NOT FIND ANYTHING. I WAS TOLD TO BRING IT BACK IF IT HAPPENS AGAIN. THIS DOES NOT HELP BECAUSE I KNOW SOMETHING IS WRONG OR THE LIGHT WOULD NOT COME ON AND THE CAR WOULD NOT ACT THE WAY IT HAD. I AM AFRAID TO DRIVE THE CAR IN FEAR OF HAVING AN ACCIDENT. FORD IS NOT CONCERNED ABOUT THIS SAFETY ISSUE. THERE SHOULD BE A RECALL ON THIS PROBLEM SINCE I HAVE SEEN MANY ONLINE COMPLAINTS ABOUT THIS SAME ISSUE. PLEASE DON'T WAIT UNTIL SOMEONE DIES LIKE THE ISSUE THAT LOOMED AROUND THE FORD PINTO THAT CAUGHT FIRE ON IMPACT DUE TO WHERE THE GAS TANK WAS LOCATED. *JB
Jun 26, 2012
SEATS
3 complaints
2010 FORD FOCUS. CONSUMER STATES PROBLEM WITH VEHICLE HEAD RESTS *TGW THE CONSUMER STATED THE HEAD REST FORCED HER TO LEAN FORWARD AND THEY COULD NOT BE ADJUSTED. THE CONSUMER STATED SHE HAD TO TURN THE HEAD REST BACKWARDS IN ORDER TO DRIVER THE VEHICLE. *JB
Jul 26, 2012
THE HEAD REST PROJECT FORWARD TO THE POINT OF CAUSING NECK PAIN AND HEADACHES. CAUSES SEVERE PAIN MAKING IT HARD TO SLEEP AFTER DRIVING FOR ANY LENGTH OF TIME. *TR
Nov 10, 2011
MY 2010 FORD FOCUS CANNOT BE DRIVEN WITH THE HEADREST IN PLACE. IT PUSHES MY HEAD TOO FAR FORWARD TO AN UNNATURAL AND PAINFUL POSTURE. I KNOW IT'S A SAFETY ITEM, BUT I HAD TO REMOVE IT SO IT COMPROMISES RATHER THAN ENHANCES SAFETY. I WOULD REPLACE IT WITH AN AFTERMARKET HEADREST WITH BETTER DESIGN IF I COULD FIND ONE. *TR
Oct 07, 2010
SERVICE BRAKES,ENGINE
2 complaints
On June 22 myself and my wife were pulling out of the Food Lion Parking Lot. As we proceeded out to the main Road the gas pedal stuck. The car kept accelerating and know matter what I did I could free the gas pedal. Because of that we hit 3 cars in the intersection. Our car literally exploded putting Myself and my wife in the hospital .My wife has had 3 surgeries for a broken pelvis.She is still in serious condition.Myself I suffered 3 broken ribs and a lacerated liver. Ford should be held accountable for our terrible pain and suffering.?
Jul 01, 2024
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHAT WHILE DRIVING 25 MPH, AND APPLYING THE BRAKES, THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. UPDATED 01/23/14*LJ THE CONSUMER STATED ALONG WITH THE BRAKES SQUEAKING, SHE HAD TO PUT THE VEHICLE IN PARK, WHEN COMING TO A STOP. THE CONSUMER WAS INFORMED THE PROBLEM WAS IN THE ENGINE. UPDATE 01/24/14
Dec 30, 2013
SERVICE BRAKES
2 complaints
[XXX] WERE DRIVING IN THEIR 2010 FORD FOCUS AND ATTEMPTED TO STOP AT A SIGN. THE VEHICLE WOULD NOT STOP AND ACCELERATED. THE SHEPHERD WERE IN A CRISIS. THE VEHICLE JUMPED A RAILROAD TRACK, FLIPPED, AND LANDED IN AN EMBANKMENT. [XXX] AIRBAG (PASSENGER) DID NOT DEPLOY. BOTH ARE SERIOUSLY INJURED AND WOULD LIKE TO FILE A CLAIM AGAINST FORD MOTOR COMPANY REGARDING THE DEFECTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Nov 18, 2020
WHEN TRAVELING IN REVERSE AT A VERY SLOW SPEED (BETWEEN 1 & 4 MPH) THE CAR CONTINUES TO TRAVEL FOR ABOUT A SECOND OR TWO WHILE DEPRESSING THE BRAKE. THIS HAS HAPPENED INTERMITTENTLY SINCE THE CAR WAS PURCHASED NEW FROM THE DEALER. IT IS MORE LIKELY TO HAPPEN WHEN THE CAR HAS BEEN SITTING AND/OR WHEN IT IS COLD OUTSIDE, BUT CAN HAPPEN OTHER TIMES. IT IS FAIRLY INFREQUENT. I HAVE HAD A FORD DEALERSHIP CHECK IT, BUT NOTHING WAS EVER FOUND. IT CONTINUES TO HAPPEN FROM TIME TO TIME AND HAPPENED RECENTLY. MY CONCERN IS THAT THIS USUALLY OCCURS IN A PARKING LOT WHEN BACKING OUT OF A SPACE. IF A PERSON OR CAR COMES BEHIND ME WHILE I AM REVERSING, THE BRAKES MAY NOT IMMEDIATELY WORK WHEN I TRY TO STOP SUDDENLY.
Aug 29, 2019
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
MY YELLOW WENCH CHECK ENGINE LIGHT CAME ON,I WAS STOPPED AT A 4 WAY CITY INTERSECTION AND WHEN I STEPPED ON THE GAS PEDAL THE CAR WOULD NOT PICK UP ANY SPEED. I WAS STUCK WITH TRAFFIC BEHIND ME. I HAD TO GO THROUGH THE INTERSECTION AT IDLE SPEED PULL OFF THE ROAD, TURN THE CAR OFF AND WAIT A FEW SECONDS THEN RESTART IT. I WAS THEN ABLE TO DRIVE IT AND THE YELLOW CHECK ENGINE LIGHT WAS NO LONGER ON.THE YELLOW LIGHT CHECK ENGINE LIGHT HAS COME ON BEFORE AND I HAD GOODYEAR AND AUTO ZONE CHECK IT ON THEIR COMPUTER AND IT CAME UP WITH CODE P2135 THROTTLE SENSOR. THE GUY AT AUTO ZONE TOLD ME TO ENTER THAT CODE ON UTUBE AND SEE WHAT OTHER PEOPLE DID TO FIX THE ISSUE. THERE ARE MANY STORIES ON YOUTUBE ETC REGARDING THIS ISSUE. IT SEEMS TO BE A WIDELY KNOW ISSUE AND ON ANOTHER FORD CAR THEY HAD A RECALL FOR IT. I TOOK MY CAR TO THE FORD DEALER AND THEY KEPT IT FOR A FEW DAYS,THEY TOLD ME SINCE THEY COULD NOT GET THE YELLOW LIGHT TO COME ON THEY CAN NOT TELL WHAT THE ISSUE IS AND THEREFORE NOT FIX IT? IT IS DANGEROUS TO DRIVE IT IN THIS CONDITION.
Jul 12, 2019
WRENCH LIGHT COMES ON. AND VEHICLE LOSES ALL POWER. HAVE TO PULL TO SIDE OF ROAD AND SHUT ENGINE OFF AND RESTART IT. *TR
Mar 03, 2014
POWER TRAIN,FUEL/PROPULSION SYSTEM
2 complaints
MIL COMES ON INTERMITTENTLY WITH A P0451 (3-4 DRIVING CYCLES AFTER A COLD START ) DTC, NO OBVIOUS REPAIR CONDITIONS PRESENT. ROUGH IDLE, POWER LOSS, HESITATION, DECREASE IN MILEAGE. ISSUES GO AWAY ON THEIR OWN AFTER PCM RESET, COME BACK SHORTLY AFTER MIL SETS AGAIN. MIL GOES OFF RANDOMLY, AND PROBLEMS GO AWAY SHORTLY AFTER. HAVE RUN MULTIPLE DIAGNOSTICS AND NO REPAIR ISSUES FOUND. WAS TOLD THE PCM ITSELF MIGHT NEED TO BE REPLACED OR REPROGRAMMED.
Jul 10, 2019
AFTER CONTINUED OPERATION IN RUSH HOUR TRAFFIC, THE VEHICLE FAILED TO RETURN TO IDLE SPEED AFTER COMING TO A COMPLETE STOP (MANUAL TRANSMISSION/NOT IN GEAR). THIS OCCURRED TWICE DURING A COMMUTE HOME ON A SIGNALED HIGHWAY 10/26/12. I PULLED OFF THE ROADWAY AND IMMEDIATELY CONTACTED FORD CUSTOMER CARE. [XXX], THE REPRESENTATIVE WITH WHOM I SPOKE, STATED HE WOULD LOG THE CONCERN. FORD HAS ALREADY ATTEMPTED REPAIR FOR THE PROBLEM BUT THE VEHICLE CONTINUES TO HAVE IDLE SPEED/THROTTLE ISSUES. I QUESTION WHETHER THE VEHICLE IS SAFE TO OPERATE IN CLOSE TRAFFIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Oct 26, 2012
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
2010 FORD FOCUS DOORS DO NOT OPEN AT ALL FROM THE OUTSIDE OR INSIDE OF THE CAR . THE REMOTE WILL NOT DISENGAGE AND WILL KEEP DOORS LOCKED. A PERSON CANNOT JUST PULL ON THE HANDLE INSIDE OR THE LOCK STEM TO UNLOCK THE DOORS. THE DOOR ACTUATOR ON ALL FOUR DOORS NEED TO BE REPLACED DUE TO DUST GOING INSIDE THE MECHANICAL PARTS AND OIL'S CREATING MUD ISSUES. FORD MECHANIC ADVISED THAT THEY SEEN LOTS OF FORD FOCUSES WITH THE SAME ISSUE COSTING THE CUSTOMER A FINANCIAL BURDEN DUE TO A FAULTY DESIGN WHICH FORD UPDATED THE ORIGINAL DESIGN TO FIX THE ISSUE, ADMITTING TO THE BAD DESIGN SOLD TO THE PUBLIC. PEOPLE WERE TRAPPED IN THE CAR AND CANNOT GET OUT DUE TOO DOORS NOT DISENGAGING, THE HANDLES ARE STIFF/LOCKED
Aug 31, 2017
IN ORDER TO START MY DAUGHTER'S USED 2010 FOCUS THE KEY NEEDS TO BE TURNED TO THE IDIOT LIGHTS AND WAIT UNTIL THE NEEDLES MOVE ON THE TEMP AND FUEL GUAGES AND THE CHIME COMES ON THEN CRANK IT AND IT USUALLY STARTS FIRST TRY BUT IT CAN TAKE 3 TRIES AT THIS PROCEDURE. IT CAN BE SCARY. THE 2010 MANUAL ON PAGE 175 SAYS TURN IT 3/4 (IDIOT LIGHTS) AND WAIT THEN CRANK BUT THE 2008 MANUAL SAID THAT TOO ON PAGE 150 BUT IT WASN'T EVER NECESSARY. 3 FORD DEALERS SAY THEY NEVER HEARD OF THE PROBLEM BEFORE.
Jun 03, 2015
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED AND LOST ACCELERATION WHILE DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE OCCURRED ON NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Jun 27, 2016
ON MARCH 5TH, 2013 I WAS TRAVELING HOME AT 65 MPH AND THE CAR JERKED FOR A BRIEF MOMENT AND NO WARNING LIGHTS CAME ON. TRAVELED ANOTHER 20 MILES AND AGAIN IT JERKED THIS TIME THE CONTROL MODULE/TRANSMISSION LIGHT (WRENCH ICON) CAME ON AND THE CAR BEGAN TO GO INTO LIMP MODE. I WAS ABLE TO PULL OFF THE FREEWAY AND SHUT THE CAR OFF. AFTER A FEW SECOND STARTED IT BACK UP AND RESET THE COMPUTER. WAS ABLE TO GET BACK ON THE FREEWAY AND MAKE IT THE NEXT 30 MILES HOME AND ANOTHER 10 MILES THE NEXT DAY TO THE DEALERSHIP WITH NO ISSUES. I WAS INFORMED ON MARCH 6TH THAT THE THROTTLE BODY WAS BAD AND HAS TO BE REPLACED. THIS SEEMS TO BE AN ISSUE WITH THE 2010 FORD FOCUS HER IN READING THE OTHER COMPLAINTS. CURRENT MILEAGE ON THE CAR IS 78,000 BUT ENTIRE ENGINE WAS REPLACED AT 58,000 MILES (UNDER WARRANTY DO TO A TIMING FAILURE AT 65MPH DESTROYING THE MOTOR!!! *TR
Mar 07, 2013
FUEL SYSTEM, GASOLINE,POWER TRAIN
2 complaints
WHILE DRIVING LATE AT NIGHT 12:30 A.M.FROM WORK ON MN HWY 169 N I WAS EXITING ONTO MN HWY 62 W, SLOWING DOWN TO 20 MILES HR. CAR SLOWS DOWN TO 5 MILES PER HR., WRENCH LIGHT COMES ON. CAR STALLS RPMS WON'T GO BEYOND 2. CAR SPUTTERS & WILL NOT GO FORWARD. PULLED OVER IN A SAFE PLACE BY EXIT RAMP. TURNED OFF CAR & RESTARTED CAR IS FINE. LOOKED UP ON-LINE AND SAW SIMILAR COMPLAINTS INVOLVING THE THROTTLE BODY MALFUNCTION. CALLED MY FORD DEALERSHIP. THEY HAD HEARD OF THIS COMPLIANT. THEY REPAIRED THE PROBLEM FOR $837.19. ON 03/24/15. I BELIEVE FORD MOTOR COMPANY OWES US A RECALL. LUCKILY THERE WAS NO TRAFFIC. THE INCIDENT COULD A POTENTIALLY DANGEROUS. I HOPE YOU CAN HELP ME. THANK YOU FOR YOUR HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Apr 14, 2015
POWER CUT OFF SUDDENLY, AND CAR HAD TO BE RESTARTED MULTIPLE TIMES TO "LIMP HOME." THE DEALER DIAGNOSED A PROBLEM WITH THE THROTTLE BODY AND REPLACED IT, BUT IT WAS NOT COVERED UNDER WARRANTY. I UNDERSTAND FROM THE INTERNET THAT SEVERAL OTHER MODELS HAVE BEEN GIVEN AN EXTENDED WARRANTY BY FORD FOR THIS PROBLEM, BUT NOT THE FOCUS YET. *TR
Jul 24, 2014
FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
2 complaints
I FIRST STARTED TO NOTICE A PROBLEM ABOUT 2 YEARS AFTER OWNING THIS CAR. BOUGHT IT BRAND NEW FROM THE DEALERSHIP. ONE DAY AFTER AN OIL CHANGE I WAS SITTING AT A STOP LIGHT AND THE CAR FELT LIKE IT WAS ABOUT TO SPUTTER AND DIE OUT. I REVVED THE ENGINE AND ONCE I STARTED TO MOVE IT DIDN'T SEEM TO BE AN ISSUE. I TOOK IT INTO FORD AND THEY TOLD ME IT WAS THE A/C UNIT CIRCLING ON AND THAT THIS WAS NORMAL. I THOUGHT IT WAS WEIRD SINCE THIS WAS NOT SOMETHING THAT HAPPENED SINCE DAY ONE, BUT INSTEAD STARTED HAPPENING AFTER 2 YEARS OF OWNING THE CAR. I WENT BACK AND FORTH WITH THE DEALERSHIP THAT THERE WAS DEFINITELY SOMETHING WRONG WITH THE CAR. THE GUY THAT WAS WORKING ON MY CAR TOLD ME AT THAT POINT THAT HE THOUGHT IT WAS THE THROTTLE BODY AND AT THAT POINT IT WAS STILL COVERED UNDER MY WARRANTY BUT THAT IF HE WERE TO REPLACE IT AND THERE WAS NOTHING WRONG WITH THE ONE THAT CAME OUT OF MY CAR, I WOULD BE CHARGED FOR IT. SO, BEING SOMEONE THAT DOESN'T HAVE AN EXTRA $700 LAYING AROUND, AND BELIEVING THE DEALERSHIP, I CHOSE TO GO ON DRIVING MY CAR AS IT WAS. TODAY WAS THE MOST RECENT INCIDENT. I WAS DRIVING DOWN A VERY BUSY HIGHWAY, GOING CLOSE TO 60 WHEN MY CAR DECIDED TO TURN OFF TODAY. THIS HAS NOW HAPPENED 5, YES 5 TIMES. THE FIRST TIME IT HAPPENED I WAS SLOWLY TURNING A CORNER AND MY CAR JUST DIED. COMPLETELY DIED. CHECK ENGINE LIGHT CAME ON, WRENCH LIGHT CAME ON, AND OIL LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND STARTED MY CAR AGAIN. HOW MANY COMPLAINTS NEED TO BE FILED BEFORE ACTION IS TAKEN????? THERE IS OBVIOUSLY A PROBLEM NOT ONLY WITH THE FOCUS MODELS BUT WITH ALL OF FORDS THROTTLE BODIES! IS THIS GOING TO BE ANOTHER CHRYSLER MONSTROSITY? *TR
Jun 25, 2014
THIS HAS BEEN A RE OCCURRING PROBLEM THAT THE THROTTLE BODY STICKS CAUSING MY VEHICLE TO GO INTO "LIMP MODE" CAUSING THE CAR TO ALMOST LOOSE POWER. THIS HAS HAD SEVERAL CLOSE CALLS NOW, IT DOES GET BETTER WHEN CLEANED BUT IS NEEDING CLEANED MORE AND MORE OFTEN. *TR
Jun 05, 2014
SUSPENSION,WHEELS
2 complaints
HANKOOK PREMATURE TIRE WEAR. TIRES ONLY LAST 17K. FORD AND HANKOOK WILL NOT HONOR WARRANTY. VEHICLE MAKES LOUD NOISE DRIVING DOWN THE ROAD AND VEHICLE IS MORE SUSCEPTIBLE TO HYDROPLANNING. TIRES ARE WORN ON THE INNER SIDE. FORD CUSTOMER SERVICE REFUSE TO ACKNOWLEDGE A PROBLEM BUY HAS SEVERAL TSB COVERING THE PREMATURE TIRE FAILURE/WEAR. *TR
Jun 10, 2013
BOTH TIRES ON BACK CUPPED AND I WAS TOLD BY DEALER THAT IT WAS BECAUSE I DID NOT ROTATE THEM. I HAD TO BUY TIRES AND ALSO PAY FOR ALIGNMENT. NOW AT 56251 MILES IT DID IT AGAIN. TOOK IT TO DEALER AGAIN AND NOW THEY DAY IT NEEDS A REAR ADJUSTMENT KIT THAT COST $240.00 DOLLARS AND I HAVE TO PAY FOR IT. THE SERVICE CONSULTANT SAID IT WAS A FACTORY DEFECT BUT FORD SAYS IT ISN'T AND THEY WILL NOT PAY FOR IT. ALSO I TOOK IT IN BECAUSE IT MAKES A LOUD THUMP WHEN I HIT A BUMP. I TOLD THEM IT SOUNDS LIKE SHOCKS ARE BAD BUT THEY SAID NOTHING IS WRONG WITH CAR.
Oct 05, 2011
SERVICE BRAKES, HYDRAULIC
2 complaints
2010 FORD FOCUS DRIVER'S FRONT BRAKE PAD COMPLETELY WORN AWAY PRIOR TO 18,000 MILES, TOOK IN FOR WARRANTY COVERAGE AND TOLD IF THE CALIPUR WAS BAD IT WOULD BE REPLACED PER WARRANTY. FORD TECH STATED CALIPER WAS STICKING BUT I WAS OVER THE 18,000 MILE TIMEFRAME FOR MAINTENANCE ISSUES. I CONTACTED SEVERAL INDEPENDANT BRAKE COMPANIES AND WAS TOLD THAT THERE WAS NO REASON FOR THE BRAKES TO FAIL AT THAT MILEAGE AND AGE. FORD WANTED TO CHARGE ALMOST $500 FOR REPAIR. TOOK TO ANOTHER INDEPENDANT BRAKE SERVICE PLACE AND WAS TOLD THAT THE CALIPER IS STICKING, HAD TO REPLACE DRIVER'S FRONT BRAKE PAD AS IT WAS WORN METAL TO METAL AND DID DAMAGE TO THE ROTOR. NO WARNING THAT BRAKES WERE GOING BAD UNTIL THE PAD WAS COMPLETELY WORN AWAY AT WHICH TIME I CONTACTED FORD AND TOOK IT IN. FORD REFUSED TO RECOGIZE IT WAS A DEFECT. *TR
Dec 28, 2011
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THERE WAS A CLICKING NOISE IN THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT ALSO HAD TO REPLACE THE BRAKES AND STRUTS, BECAUSE THE VEHICLE PULLED TO THE RIGHT WHEN THE BRAKES WERE APPLIED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE 15,506.
Jul 11, 2011
STEERING,SUSPENSION,STRUCTURE
1 complaint
Multiple mechanics working at and including but not limited to: Firestone, discount tires, Midas, Walmart, independent mechanics have informed me the rear wheels can not be realigned with the front wheels due to how it was designed. This has caused my rear wheels to become more and more out of alignment with no way to repair the misalignment. So all steering components have been more and more hard to control and are being destroyed at a faster rate. Including but not limited to: car sound deadening stuff. Bolts, nuts, screws, undercarriage, tire wear, the front alignment etc. It has not been inspected by anyone but mechanics.
Jan 28, 2025
STEERING,ELECTRICAL SYSTEM
1 complaint
IGNITION SWITCH BINDING UP AND THE SWITCH WILL NOT START THE CAR WHEN TURNING THE KEY IN THE SWITCH! *BF VEHICLE WAS REPAIRED.*JB
May 25, 2020
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
ONE AFTERNOON I GOT IN MY CAR WENT TO MAKE A RIGHT TURN AND MY BLINKER WAS BLINKING FASTER THEN NORMAL. THAT NIGHT I WAS PULLED OVER BECAUSE I HAD NO BRAKE LIGHT ON THE RIGHT SIDE NOR DID I HAVE A BLINKER. THE NEXT FOLLOWING DAY I GOT TO LOOKING AT MY TAIL LIGHT TO CHANGE IT TO MY SURPRISE MY TAIL LIGHTS WAS I TAPPED THE LIGHT COVER AND THE LIGHTS WENT OUT THE BULB WAS BLACK. I CHECKED TO MAKE SURE MY CONTROL KNOB WAS ON THE OFD POSITION WHICH IT WAS. THE HEAD LIGHTS WOULD ONLY COME ON IF I TURNED TO CONTROL TO ON POISTION. I HAVE OWNED THIS CAR FOR 5 YEARS NOW I HAVE NEVER REPLACED THE LEFT SIDE HEAD OR TAIL LIGHT BUT I HAVE CHANGED TO RIGHT SIDE TWICE.
Jun 26, 2019
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I'VE REPLACED MY MOTOR MOUNTS THREE TIMES WITHIN 4 MONTHS. MY CAR STILL IS SHAKING, MY HEAT AND AIR ONLY WORKS ON THE RIGHT SIDE, UNDER MY HOOD SOUNDS LIKE A TICKING NOISE. THIS IS ALL WHILE PARKED. PLEASE TELL ME WHAT I CAN DO
Apr 07, 2019
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
WHENEVER I START MY CAR, THE RPM'S ARE BETWEEN 2-3 AND IT TAKES A COUPLE MINUTES TO REACH THE NORMAL IDLING RPM RATE. THE ENGINE ALSO MAKES CLICKING NOISES AND IS LOUDER THAN USUAL AND JUST DOES NOT SOUND RIGHT. AND PREVIOUSLY, MY CAR HAS RANDOMLY STALLED AND JUST TURNED OFF WHILE THE BATTERY STAYED RUNNING WHILE MAKING A RIGHT TURN OR JUST IDLING AT A STOP LIGHT. MOSTLY, MY CARS ENGINE JUST TURNS OFF WHILE RUNNING IT IN THE DRIVEWAY IN THE MORNING WHILE THE BATTERY STAYS ON. IT HAS NOT STALLED IN AWHILE BUT THERE IS STILL SOMETHING WRONG WITH THE ENGINE AND THE RPMS. ALSO SOMETIMES, A WRENCH LIGHT APPEARS ON THE DASHBOARD WHEN I AM EXPERIENCING THE PROBLEM.
Oct 25, 2018
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I TURNED ON THE ENGINE IN THE MORNING AND THE CAR SEEM TO START FINE, BUT WHEN I PUT THE GEAR SELECTOR IN REVERSE AND PRESSED THE GAS PEDAL SUDDENLY THE CHECK ENGINE CAME ON AND THE CAR STARTED SHAKING VIOLENTLY, I INSTANTLY TURNED OFF THE CAR AFTER A FEW SECONDS I TRIED TURNING THE CAR BACK ON, THE CHECK ENGINE LIGHT WENT AWAY, AND IT SEEM TO WORK FINE AFTER THAT, BUT THIS NOW HAPPENS ON A DAILY BASES AT RANDOM TIMES OF THE DAY, I CHECKED THE CAR WITH AN OBD2 SCAN TOOL AND IT HAD CODES P2111 AND P2135 THIS KEEPS HAPPENING EVEN AFTER REPLACING THE GAS PEDAL AND THE THROTTLE BODY
May 23, 2018
SEAT BELTS
1 complaint
PASSENGER SEATBELT POPPED WHEN PUTTING IT ON. IT WILL NOT WORK NOW AND NOT UNDER BUMPER TO BUMPER WARRANTY.
Apr 18, 2018
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
1 complaint
IT STARTED AT ON TIME WHEN GOING TO EXIT THE STATIONARY CAR, I COULD NOT EXIT THE CAR BECAUSE THE LOCK WOULD NOT UNLATCH, YOU COULD NOT OPEN THE DRIVER OR PASSENGER DOORS FROM INSIDE OUR OUTSIDE. NOW IT HAS MOVED ON TO ALL THE DOORS, SOMETIMES THEY WORK AND OPEN SOMETIMES THEY DON'T. I HAVE REPLACED THE DRIVER DOOR HANDLE 3 TIMES ALREADY FOR THE SAME ISSUE EACH TIME, IN THE HANDLE LATCH ITSELF THERE IS A LITTLE PLASTIC PIECE THAT KEEPS BREAKING INSIDE THE HANDLE NOT ALLOWING THE HANDLE TO PULL OPEN THE DOOR. AND NOW THE LAST ISSUE WHEN TAKING OFF THE LOCKS AUTOMATICALLY LOCK AFTER A COUPLE OF SECONDS WHEN DRIVING SOMETIMES THEY LOCK SOMETIMES THEY DON'T. I CAN NO LONGER LOCK MY CAR WHEN LEAVING IT BECAUSE YOU NEVER KNOW IF AND WHEN THE LOCKS WILL OPEN AS WELL AS WHICH DOOR WILL CHOOSE TO REMAIN CLOSED AND NOT OPEN....I HAVE HAD TO GO IN THROUGH THE TRUNK SEVERAL TIMES QUIET EMBARRASSING. I HAVE BROUGHT IT TO MY LOCAL FORD COMPANY SEVERAL TIMES FOR THEM TO FIX THE ISSUE, THEY TELL ME IT IS MY PROBLEM NOT A MANUFACTURES DEFECT..ONE DOOR YES I COULD UNDERSTAND ALL FOUR DOORS NO THERE IS A PROBLEM WITH THE SYSTEM. I BELIEVE THIS IS A VERY SERIOUS SAFETY ISSUE BECAUSE I CAN NOT ALWAYS GET MY CHILD OUT OF THE BACK SEAT BECAUSE THERE IS NO GUARANTEE THAT THE DOOR WILL OPEN PLEASE LOOK INTO THIS I HAVE DEALT WITH IT LONG ENOUGH AND CAN NO LONGER CONTINUE TO WORRY ABOUT MY CHILD'S SAFETY, MY SAFETY OR THE LACK THERE OF PROTECTION OF NOT BEING ABLE TO LOCK MY OWN CAR WITHOUT KNOWING IF I CAN GET BACK IN LET ALONE SOMEONE ELSE GETTING IN. THIS HAS DATED BACK TO WHEN MY ORIGINAL WARRANTY FELL OFF.
Feb 06, 2018
UNKNOWN OR OTHER,ENGINE
1 complaint
VEHICLE STALLED. TRIED TO RESTART IT, WOULD NOT FIRE UP. IT THEN CAUGHT ON FIRE ON THE SIDE OF THE HIGHWAY (I-87N, EXIT 17/MOREAU) VEHICLE WAS IN GOOD WORKING ORDER, NO CHECK ENGINE LIGHT OR OTHER INDICATION OF TROUBLE, TEMPERATURE GAUGE NEVER SHOWED ANY PROBLEM. NOT SURE IF THIS IS RELATED TO OTHER FORD ENGINE FIRES (DUE TO OVERHEATING/LOSS OF COOLANT) OR WHAT EXACTLY CAUSED IT. INSURANCE DID NOT DO AN INSPECTION (I OWNED THE CAR OUTRIGHT AND ONLY HAD LIABILITY COVERAGE) AND FORD TOTALLY BLEW ME OFF. HAVE PICTURES, BUT THEY LOOK LIKE ANY OTHER CAR WITH AN ENGINE FIRE.
Oct 11, 2017
SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
THE SPEED CONTROL STUCK FOR A FEW AND THE DOORS ALWAYS LOCKS AND WILL NOT OPEN ITS A SAFE HAZZRAD AND THE CAR BOUNCES ALL THE TIME
Mar 05, 2017
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. ON ANOTHER OCCASION WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE WRENCH AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
Jun 13, 2016
SUSPENSION,UNKNOWN OR OTHER,ENGINE
1 complaint
DOORS LOCK AND WONT UNLOCK AT TIME TRAPPING YOU IN AND THE CAR GOES THUR TIRES LIKE CRAZY BUT I'M REALLY WORRIED ABOUT THE DOORS TRAPING YOU IN THE VICHLE AT TIMES
Feb 08, 2016
ELECTRICAL SYSTEM,ENGINE
1 complaint
WHEN KEY TURNED AND REMOVED FROM IGNITION, ENGINE DOES NOT SHUT OFF.
Aug 14, 2015
STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
WHEN I DRIVE MY CAR IT JERKS WHEN I DRIVE A CERTAIN MPH.. I WAS ON THE FREE WAY AND IT FELT LIKE I WASN'T GOING TO BE ABLE TO STOP OR DIDN'T NO IF MY CAR WOULD STOP... MY POWER STEERING IS NOT WORKING WHEN I TURN A CORNER IT MAKES A GRINDING NOISE AND WHEN I FOUND OUT WHAT THE PROBLEM WHICH WAS MY POWER STEERING PUMP I GOT IT FIXED AN NOW THE POWER STEERING LEAKS OUT AN STILL MAKES THE NOISE.. I FEEL REALLY UNSAFE IN MY CAR AN AM AFRAID TO DRIVE WITH MY SON IN IT. *TR
Feb 22, 2015
AIR BAGS,WHEELS
1 complaint
I USE TO OWN A 2000 FORD FOCUS AND THE SAMETHING HAPPENED WITH IT..IT WILL CRANK GOOD FOR AWHILE AND THE IT WILL GET HARDER TO CRANK.NOW I OWN A 2010 SAME CAR. AND THE IGNITION DONE GOT HARD TO CRANK..SO I'M THINKING ITS THE SAME PROBLEM WITH THIS CAR THE AIR BAG DONE SLIPPED..COULD YOU PLEASE ME RESOLVE THUS MATTER. *TR
Jan 19, 2015
FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
1 complaint
I DRIVE APPROXIMATELY 1 HOUR EACH WAY TO WORK AND BACK. DURING THIS TRIP I AM SPEND A LOT OF TIME ON TWO LANE MAJOR ACCESS ROADWAYS WITH SPEEDS OF 55 MPH. DRIVING AT A STEADY 60 MPH THROUGHOUT MOST OF MY TRIP, I HAD A SUDDEN LOSS OF POWER IN HEAVY TRAFFIC AND THE ORANGE WRENCH THAT SIGNIFIES "LIMP HOME MODE" CAME ON. SINCE HALF OF MY TRIP IS ON ROADS THAT ARE RURAL IN AMENITIES, I WAS UNABLE TO LIMP TO THE NEAREST FORD DEALERSHIP OR AUTO PARTS PLACE THE OFFER TESTING SERVICES. I COASTED TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE WHICH COULD BE DONE UNDER A ROLL AS IT IS A 5SPD. THE CAR RESTARTED IMMEDIATELY AND RAN PERFECT THE REST OF THE WAY HOME (ABOUT 25 MILES). THIS VEHICLE RAN FINE FOR THREE MORE WEEKS AND THEN BEGAN DOING THE SAME THING AGAIN. ONE OF THE THINGS I NOTICED THE MOST IS THAT IT DOES NOT SEEM TO DO THIS OVER 60 MPH AS ONE DAY A WEEK I AM TRAVELING AT MORE HIGHWAY SPEEDS (70 ISH) AND IT HAS NEVER DONE THIS UNDER THAT TYPE OF LOAD. THIS HAD BEEN AN OFF AND ON OCCURRENCE SINCE APRIL, YET HAS BECOME MORE COMMON. I BORROWED A SCAN TOOL FROM MY NEIGHBOR, DROVE THE CAR WITH IT PLUGGED IN, AND TODAY CAME UP WITH TWO CODES IN LESS THAN 11 MILES OF DRIVING. P2135 AND P2111 WHICH WHEN I CONTACTED MY FORD SERVICE TECHNICIAN CAME OUT TO BE THROTTLE BODY CODES. TO DATE IT HAS HAPPENED 27 TIMES WHILE DRIVING, HAS NOT LEFT ME STRANDED, YET, BUT HAS CAUSED RAPID DECELERATION IN SOME HEAVY TRAFFIC. CAR DOES RESET ITSELF AND RUNS FINE FOR A WHILE RIGHT AFTER, HOWEVER I AM CONCERNED THAT THIS COULD BECOME MUCH MORE OF A HAZARD AS TIME GOES ON. CURRENTLY HAS 74,500 MILES ON CAR. *TR
Jun 03, 2014
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
I WAS DRIVING ON THE FREEWAY WHEN MY FOCUS SUDDENLY LOST POWER AND SPEED DESPITE MY FOOT REMAINING ON THE GAS PEDAL. I HAD TO GET OVER TO THE SHOULDER SUDDENLY AND NARROWLY MISSED BEING HIT BY A SEMI. THE CAR WOULD NOT START BACK UP IMMEDIATELY AND A CHECK ENGINE / WRENCH LIGHT APPEARED. I LOST POWER SEVERAL MORE TIMES ON MY DRIVE TO WORK. IT WAS A NIGHTMARE. THE CAR WOULD NOT ACCELERATE BEYOND 55 ANYMORE UNTIL FIXED. IT TURNED OUT THAT THE THROTTLE BODY ASSEMBLY WENT ON THE CAR. IT COST $700 TO FIX THE ISSUE DESPITE THE CAR HAVING ONLY 38,000 MILES. THIS PROBLEM SHOULD NOT OCCUR ON A CAR WITH SUCH LOW MILEAGE. THIS WAS A VERY DANGEROUS PROBLEM! *TR
May 08, 2014
VISIBILITY/WIPER
1 complaint
TURNED ON WIPERS BECAUSE IT STARTED TO RAIN AND THEY CAME ON VERY SLOWLY. DRAGGING TO THE CENTER OF WINDSHIELD AND STOPPED. THEY NEVER CAME BACK ON. SECOND TIME OCCURRING IN APRIL 2014. EXACTLY THE SAME THING. BOTH TIMES IT HAD BEEN VERY MOIST FOR DAYS LEADING UP AND APPEARED TO BE AFFECTED BY THE WEATHER. AFTER A FEW DAYS THE WEATHER WAS DRY AND THE WIPERS BEGAN TO WORK NORMALLY AGAIN. *TR
Apr 22, 2014
STEERING,SERVICE BRAKES,ENGINE
1 complaint
MY SON WAS DRIVING IN THE CAR POOL LANE WHEN THE CAR CAME TO AN ABRUPT STAND STILL. IT TURNS OUT THE COMPRESSOR FAILED AND THREW ITS PARTS ALL OVER THE ENGINE COMPARTMENT DAMAGING PARTS OF THE ENGINE. WHEN THE ENGINE FAILED, HE LOST BRAKING AND STEERING ABILITIES. COMPRESSORS DO NOT LAST FOREVER. HOWEVER, WHEN A COMPRESSOR QUITS WORKING THAT SHOULD BE THE EXTENT OF THE FAILURE. THIS COMPRESSOR FAILED AND BASICALLY CAME APART. THE CAR NOT WORKING IN THE MIDDLE OF A CAR POOL LANE PUT MY SON AND HIS WIFE IN DANGER AS THERE WAS NO WHERE TO GET OUT AND NO WAY TO MOVE THE CAR. *TR
Mar 04, 2014
STEERING,EQUIPMENT ADAPTIVE/MOBILITY
1 complaint
2/21/14 TO WHOM IT MAY CONCERN, MY NAME IS [XXX]AND I WOULD LIKE TO RAISE AN AWARENESS TO AN ISSUE THAT IS REOCCURRING WITHOUT ANY PERMANENT SOLUTION. I SET OUT IN THIS ENDEAVOR TO GET A CAR IN 2009 AND NEEDLESS TO SAY THE ROCKY ROAD THAT HAD LEAD TO THIS POINT IN TIME HAS BEEN ROUGH. THE CAR IN QUESTION IS THE 2010 FORD FOCUS THAT I WAS TOLD, AT THE TIME, WOULD BE A SUITABLE VEHICLE TO FIT THE REQUIRED MODIFICATIONS I?D NEED FULLY OPERATE A MOTOR VEHICLE. THE MODIFICATIONS THAT WERE MADE ARE AS FOLLOWS: 1. ZERO EFFORT STEERING, 2. A HAND CONTROL FOR ACCELERATION AND BRAKING, 3. A BACKUP STEERING PUMP IN CASE THE STEERING WENT OUT I WOULD STILL HAVE CONTROL OF THE VEHICLE, 4. A ?V? GRIP HANDLE WITH COUNTERWEIGHT ON THE STEERING WHEEL, 5, A PEDAL GUARD OVER THE GAS PEDAL. NOT BUT 6 MONTHS AFTER THE FRESH INSTALL DID IT GIVE ME OPERATING ISSUES. THE ISSUE WAS THAT THE STOCK PUMP IS A LIGHT DUTY PART AND WITH THE ADDED STRESS OF THE ADDITIONAL BACKUP STEERING PUMP IT WOULD MAKE THE MAIN PUMP WORK TOO HARD AND ALLOW AIR INTO THE SYSTEM. ABOUT 11 MONTHS LATER AFTER THIS ISSUE WAS ?RESOLVED? IT HAPPENED AGAIN, AND 2 MORE TIMES AFTER THE SECOND INCIDENT IN ABOUT THE SAME TIME FRAME OF EVERY 11 MONTHS (ALMOST A YEAR BUT NEVER QUITE EXACT) UP UNTIL JUST RECENTLY WHEN THE STEERING SYSTEM FAILING IN EARLY JANUARY(BRINGING THE TOTAL TO 4). THERE WAS A LOT OF BACK AND FORTH ?HE SAID, SHE SAID? IN REGARDS TO THE PROBLEM BETWEEN FORD, DRIVE MASTER, AND THE COMPANY THAT HAD INSTALLED THE MODIFICATIONS (MC MOBILITY). I WOULD LIKE TO MAKE THE APPROPRIATE PEOPLE AWARE OF THE INCOMPATIBILITY ISSUE SO THAT IT DOES NOT HAPPEN TO ANY FUTURE INDIVIDUALS AND THIS COMBINATION IS NOT RECOMMENDED IN ANY FUTURE CIRCUMSTANCES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Feb 21, 2014
FUEL SYSTEM, GASOLINE
1 complaint
ON SEVERAL OCCASIONS I HAVE SMELLED VERY STRONG GAS FUMES INSIDE THE AUTOMOBILE. THE SMELL WAS SO STRONG THAT I HAVE CHECKED FOR LEAKING HOSES, ETC. *TR
Mar 13, 2013
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
1 complaint
I AM WONDERING WHY THE TRANSMISSION LIGHT IS COMING ON. I ONLY HAVE 780 MILES ON THE CAR EVENTHOUGH I BOUGHT THE CAR JAN 2010. I AM RETIRED AND ONLY NEED THE CAR TO GO FOOD SHOPPING AND GO ON A FEW ERRANDS. I WAS SICK IN MAY 2011 AND JUST STARTED DRIVING MY CAR AGAIN TO THE STORE IN NOV 2012. IN JAN 2013 THE TRANSMISSION LIGHT COMES ON AND I HAVE NOT HAD ANY ACCIDENTS OR STALLED ON THE ROAD AS OF TODAY. I AM WONDERING IF THERE IS A RECALL FOR FORD FOCUS 2010. I RECEIVED MAIL FOR RECALL ON 2011-2013--BUT I HAVE A 2010 FORD FOCUS. THE CAR DEALER TOLD ME TO BRING THE CAR IN--IT'S DUE FOR INSPECTION IN APRIL AND I PLAN ON TAKING THE CAR TO THE DEALER IN APRIL UNLESS I STALL OR FIND OUT THAT THERE IS A RECALL. THE WRENCH LIGHT COMES ON AND I ONLY DRIVE AT THE MOST 25 CITY SPEED LIMIT. *TR
Jan 27, 2013
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
THIS VEHICLE IS PART OF THE NATIONAL FLEET OWNED BY THE US POSTAL SERVICE. THE DRIVER WAS TRYING TO COME TO A COMPLETE STOP AT AN INTERSECTION. THE ENGINE BEGAN REVVING AS THE DRIVER WAS APPLYING THE BRAKES. THE ADDITIONAL ACCELERATION MADE IT IMPOSSIBLE TO STOP CAUSING THE FOCUS TO COLLIDE INTO THE REAR OF THE VEHICLE STOPPED AHEAD. THE FOCUS ENGAGED THE STOPPED VEHICLE ONCE, PUSHED IT AHEAD, THEN ENGAGED IT A SECOND TIME. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP WHERE NOTHING WAS FOUND TO BE WRONG. THIS INCIDENT IS CONSISTENT WITH PAST COMPLAINTS FILED WITH NHTSA FOR SAME MODEL YEAR FORD FOCUS VEHICLES. *TR
Nov 07, 2012
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
1 complaint
BOUGHT FOCUS NEW WITH 49 MILES ON IT ON DEC 1, 2010. I HAVE HAD PREMATURE TIRE WEAR, AND ISSUES WITH STALLING/ JUMPING. I WAS DRIVING HOME FROM AN EVENT THIS PAST WEEKEND AND HAD BEEN ON THE ROAD 45 MINUTES WHEN THE CAR STARTED ACTING LIKE IT WAS GOING TO STALL, THEN STARTED MAKING A HIGH PITCHED SQUEAL NOISE. I MANAGED TO MAKE IT HOME, AND AFTER ARRIVING HOME THE CAR KEPT WANTING TO JUMP WHILE PARKED. THE IDLE WOULD JUMP TO 3000RPM THEN BACK DOWN TO 1000RPM, THEN RISE SLOWLY HOLDING STEADY AT 2000RPM FOR ABOUT 5 SECONDS AND THEN RELAX. AFTER ALL OF THIS THE CAR HAD A STRONG COOLANT SMELL, AS WELL AS HIGH CONDENSATION DRIPPING OUT OF THE TAILPIPE. HAD CAR TOWED TO DEALER, AND AFTER 3 DAYS THEY COULD NOT FIND A PROBLEM. AFTER READING THE 105 COMPLAINTS ABOUT 2010 FOCUS I KNOW I AM NOT ALONE, AND NOW HAVE JUST DECIDED TO DITCH THE FOCUS. *TR
Oct 18, 2012
SUSPENSION,TIRES,WHEELS
1 complaint
WAS TOLD BY DEALER THAT THE HANKOOK OPTIMO H725 BRAND TIRES ON MY CAR HAVE FAILED. I WAS ADVISED NOT TO DRIVE THE CAR FOR LONG TRIPS, AND TO REPLACE THE TIRES ASAP. I HAVE 24,000 MILES ON 3 OF THE TIRES AND 16000 ON ANOTHER. I ALREADY HAD TO REPLACE ONE TIRE BECAUSE OF A SIDEWALL BUBBLE. *TR
Aug 28, 2012
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,SEAT BELTS,STRUCTURE,TIRES,EQUIPMENT,SERVICE BRAKES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT COOLANT WAS EMITTED THROUGH THE AIR CONDITIONING DUCT AND LEAKED INSIDE THE VEHICLE. THE FAILURE CAUSED ELECTRICAL PROBLEMS IN THE VEHICLE. A REPRESENTATIVE WAS SENT BY THE MANUFACTURER TO INSTALL A COOLANT FAN MOTOR ON THE VEHICLE. THE CONTACT STATED THAT AFTER THE INSTALLATION, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 28,000. ..UPDATED 09-26-12 *BF THE CONSUMER STATED WHEN COOLANT CAME OUT OF THE AIRDUCTS IT GOT ON THE CONSUMER'S FACE. WHEN THE CONSUMER APPLIED THE BRAKES THE VEHICLE WENT IN REVERSE. THE BRAKES WERE APPLIED AGAIN, THE CONSUMER HIT THE STEERING WHEEL AND THE SEAT BELT UNBUCKLED. THE COOLANT THAT CAME OUT OF THE AIRDUCTS ALSO REACHED THE INTERIOR FLOOR AND BEHIND THE CONSOLE. OTHER ISSUES WITH VEHICLE ARE THE TIRES THAT HAVE ALWAYS LOOKED WORN, WHEN THE BRAKES WERE APPLIED THE VEHICLE WOULD ACCELERATE, RPMS WOULD INCREASE AND ENGINE REVS, TOXIC AND BURNING WIRE ODORS, EXCESSIVE HEAT FROM THE ENGINE, METAL GRINDING SOUNDS FROM UNDER THE HOOD, VIBRATING AND ROUGH RIDING, THE TRUNK OPENS ON ITS OWN, COMPRESSING SOUND WHILE AIR CONDITION IS RUNNING, WINDOWS WERE ICING ON THE EXTERIOR OF DRIVER AND PASSENGER WINDOWS, AND RUST ON THE IGNITION. UPDATED 10/01/2012 *JS
Aug 06, 2012
FUEL SYSTEM, GASOLINE,LATCHES/LOCKS/LINKAGES,ENGINE
1 complaint
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHEN THE DOOR LATCH BUTTON WAS DEPRESSED THE BUTTON WOULD IMMEDIATELY RELEASE, CAUSING THE DOORS TO REMAIN UNLOCKED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,670 AND THE CURRENT MILEAGE WAS 48,889. UPDATED 09/05/12*LJ THE CONSUMER ALSO STATED THE RPM FLUCTUATED AT IDLE. ALSO, THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF GAS. UPDATED 09/10/12
Aug 03, 2012
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
1 complaint
WHEN I WAS DRIVING, THE CAR WOULD LOSE POWER. SOMETIMES, IT WOULD JUST SLOW RANDOMLY, AND MANY TIMES IT WOULD JUST LOSE ALL THROTTLE AND STOP. IT HAPPENED ON THE HIGHWAY GOING OVER 65 MPH, ON A BUSY STREET TRAVELING 40 MPH, AND IN THE MIDDLE OF A TURN AT A BUSY INTERSECTION. APPARENTLY, THIS IS HAPPENING TO MANY FORD FOCUSES (HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=271461), AND SOMETHING MUST BE DONE ABOUT THIS. IT IS DANGEROUS. NOT ONLY IS IT NOT COVERED UNDER THE POWERTRAIN WARRANTY, IT IS $600 TO FIX! THIS IS AWFUL, AND IT SHOULD BE RE-CALLED. SOMEONE WILL END UP GETTING KILLED, AND FORD SHOULD BE SUED FOR THEIR DEATH. IF THIS IS HAPPENING TO SO MANY CARS THEY SHOULD NOT PAY TO FIX IT, IT SHOULD BE RECALLED! *TR
Jul 13, 2012
VISIBILITY,LATCHES/LOCKS/LINKAGES,TIRES
1 complaint
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED BOTH PASSENGER AND DRIVERS REAR POWER DOORS WERE DEFECTIVE. SHE WAS ONLY ABLE TO EXIT THE VEHICLE FROM THE REAR, IF THE VEHICLE WAS IN PARK AND THE FRONT DRIVER SIDE DOOR WAS OPENED. THE DEALER ADVISED HER THAT THE VEHICLE WAS OPERATING AS DESIGNED AND TO REPLACE THE LOCKING MECHANISM IF SHE DID NOT FEEL SAFE. THE MANUFACTURER WAS NOT NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 23,135. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 9/27/11 *CN THE SUNROOF LEAKED WATER AND THE TIRES CAUSED A SEVER VIBRATION. THE TIRE ISSUE HAS SINE BEEN RESOLVED.
Aug 23, 2011
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
FOUR WEEKS AFTER I PURCHASED MY 2010 FORD FOCUS, I TURNED ON THE A/C AND TO MY SURPRISE THE A/C NEVER GOT COLD. I HAD IT RUNNING FOR 20 MINUTES BUT IT NEVER GOT COLD. THE NEXT DAY CALLED AND TOOK THE CAR TO BE CHECKED OUT, THEY KEPT IT TWO DAYS AND HAD ME COME PICK IT UP SAYING THAT THEY WOULD HAVE TO INVESTIGATE. THE NEXT DAY I GOT A CALL FROM FAIRFIELD FORD SAYING THAT THERE WAS A OBJECT IN THE A/C AND NOT COVERED BY MY WARRANTY! WHEN I BOUGHT THE CAR IN FEBRUARY IT WAS STILL COLD WEATHER SO NEVER TURNED ON THE A/C WHEN I DID THE TEST DRIVE, NEVER WOULD THINK THAT A ALMOST NEW CAR THAT IS PRE-OWNED WOULD HAVE A BAD A/C SYSTEM!! I TRULY THINK THE A/C WAS BAD AND THEY KNEW IT PRIOR TO SELLING THE CAR TO ME. NOW HAVING SQUEAKS WHEN I BACK OUT MY GARAGE IN THE MORNINGS, RECENTLY HAD IT CHECKED AND THE SAY MY BACK DRUMS ARE NO LONGER ROUND AND NEED TO BE RESURFACED OR REPLACED!! ONLY HAVE HAD THIS CAR 6 WKS NOW AND SO FAR HAVE TWO MAJOR PROBLEMS WITH IT, HAVE NOTIFIED THE BBB ABOUT THE A/C, GUESS NOW HAVE TO CONTACT THEM ABOUT THE BRAKES TOO.! *TR
Apr 19, 2011
STEERING,ELECTRICAL SYSTEM,SEAT BELTS
1 complaint
PURCHASED VEHICLE OCTOBER 2010, DRIVER SIDE SEAT BELT UNBUCKLES AND KEY STICKS IN IGNITION AND STEERING WHEEL LOCKS.
Mar 01, 2011
STEERING,TIRES,WHEELS,TRACTION CONTROL SYSTEM
1 complaint
MOM AND I WAS DRIVING A RENTAL. 2010 FORD FOCUS. EARLIER THAT DAY SHE WAS DRIVING THE CAR AN COMPLAINED IT WAS WOBBLING WHEN THE STEERING WHEEL STILL. FOR ME, AT FIRST WHEN I WAS DRIVING I THOUGHT IT WAS THE WIND MAKING THE CAR WOBBLE, BUT AS I WAS DRIVING DOWN THE HIGHWAY AND NOTICE MY BACK RIGHT TIRE ROTATION WAS VERY UNUSUAL (IT JUST DIDN'T FEEL RIGHT) SO I SLOW DOWN TO FEEL THE SAME REACTION. WHEN I DID MY CAR FISHTAILED INTO THE MEDIAN WALL OF THE HIGHWAY (SMASHING IN THE RIGHT SIDE OR DRIVER SIDE OF THE CAR) (WHEN HITTING THE WALL , THE BREAKS AND STEERING WHEEL LOCKED UP) AND BOUNCED ME ACROSS TO THE LEFT SIDE OF THE HIGHWAY HITTING THE METAL RAIL THAT HELP ME STOP ROLLING, ENDED UP WITH MINOR INJURIES, SERIOUS HEADACHES, AND A SO CALLED TICKET OF $130 FAILURE TO CONTROL MY VEHICLE I DON'T KNOW IF FORD FOCUS FUNCTION THAT WAY, BUT I WILL NEVER ADVISE ANYONE TO EVER GET A FORD! *TR
Dec 02, 2010
POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
THE STEERING WHEEL AND FRONT WHEELS LOCK IF THE CONTACT KEY IS IN THE OFF POSITION AS DESCRIBED IN MY OWNER'S FOCUS 2010(MANUAL TRANSMISSION) BOOKLET IF WE WANT TO PULL THE FOCUS BEHIND MY 1998 30 FOOT WINNEBAGO ADVENTURER. SO I TURNED THE KEY IN POSITION 2, ACCESSORIES, AND DROVE MORE THAN 500 MILES AFTER ADEQUATE WIRING WAS PERFORMED. THE FOCUS BATTERY WAS DEAD. A FORD DEALER COULD NOT SOLVE THIS MYSTERY. JUST IN CASE MY EML IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 06, 2010
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I AM WONDERING WHAT ACTION I CAN TAKE NEXT. I OWN A BRAND NEW 2010 FORD FOCUS PURCHASED IN FEB 2010. THE CAR HAS A TERRIBLE SMELL ON THE INSIDE, I HAVE TAKEN IT BACK TO THE DEALER WHERE I PURCHASED IT AND ALL THEY DID WAS SPRAY SOMETHING IN THE CAR AND SEND US HOME. THE SMELL IS SO BAD THAT ALL I CAN DO IS BACK THE CAR OUT OF MY GARAGE OPEN THE DOORS AND WINDOWS AND AFTER DOING THAT FOR SEVERAL HOURS A DAY I DRIVE IT BACK INTO MY GARAGE TO SIT. I CAN'T DRIVE MY BRAND NEW FORD ANYWHERE BECAUSE I GET SO SICK FROM THE SMELL. I HAVE CONTACTED THE FORD MOTOR COMPANY ABOUT MY PROBLEM AND THEY SENT ME TO TOUSLEY FORD. TOUSLEY HAD MY VEHICLE FOR A FEW DAYS AND BELIEVE THE PROBLEM IS THE PLASTIC PARTS INSIDE THE CAR, AND CLAIM THEY CAN'T DO ANYTHING ABOUT MY "TOXIC" CAR. I AM WONDERING WHO I CAN TALK TO GET AN ANSWER AND SOME HELP GETTING MY VEHICLE REPLACE BY ANOTHER 2010 FORD FOCUS THAT DOESN'T HAVE A VERY BAD SMELL IN IT. MY HUSBAND AND I GET SICK EVERY TIME WE GET IN THE CAR TO DRIVE IT DOWN THE ROAD. THE HOTTER THE INSIDE OF THE CAR GETS THE WORSE THE SMELL. THE DEALERSHIP EVEN TOOK THE CARPET IN THE TRUCK OUT TO SEE BUT FOUND NOTHING BUT A TERRIBLE SMELL. FORD HAS ADMITTED THAT THEY DON'T WANT TO SPRAY ANYTHING MORE INSIDE THE CAR BECAUSE IT WILL "MASK" THE SMELL IT ALREADY HAS L. HOW MANY MONTHS DOES IT TAKE OWNING A VEHICLE THAT YOU CAN ONLY DRIVE OUT OF YOUR GARAGE TO AIR IT OUT AND CAN'T DRIVE IT DOWN THE ROAD CAUSE YOU GET SICK. [XXX] *TR
May 14, 2010
Frequently Asked Questions
How many problems does the 2010 FORD Focus have?
The 2010 FORD Focus currently has 286 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2010 FORD Focus?
The most common problems reported for the 2010 FORD Focus are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2010 FORD Focus problem data come from?
All problem and complaint data for the 2010 FORD Focus comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
Other Years - FORD Focus
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2006 Problems
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2004 Problems
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