2016 FORD Focus Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
VIN Decoder
1168
Complaints Reported
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Complaints by Component
POWER TRAIN
499 complaints
Transmission is slipping. Check engine light is on. Code P07A5 (3/3) Permanent Transmission Friction Element B Stuck on.
Jan 25, 2026
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle unexpectedly stalled with the message "Transmission Overheating" displayed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The contact stated that the failure persisted. The manufacturer was not contacted regarding the failure. The failure mileage was 55,000.
Jan 14, 2026
Something wrong with the transmission the one that Ford extended warranty on and my car is a 2016 and Ford extended it 10 years and they said it ended a few months ago as well as the TCM replacement I didn't know about because I just purchased the vehicle a little over a year ago.
Dec 26, 2025
Lee County was working on the road and were replacing a section of Lazy D Farm Road and there was a section cut out and try to get across the section the transmission over heating light came on
Nov 11, 2025
The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH and depressing the accelerator pedal, the vehicle hesitated. The contact also stated that while attempting to start the vehicle, the vehicle failed to respond as intended. Additionally, while driving at an undisclosed speed and attempting to make a left or right turn, the lost motive power. An independent mechanic was contacted, and the vehicle was taken to the independent mechanic to be diagnosed. The mechanic retrieved DTC: P2872 (Clutch "A" Stuck Engaged). The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 14N02 (Extended Warranty Coverage for PCM Reprograming in the Event of ABS Vehicle Speed Signal Related Communication Loss that Disables OBDII System Monitors); however, the VIN was not included in the CSP. The manufacturer was notified of the failure, and informed the contact that the VIN was not under warranty or recall. The failure mileage was 108,000.
Sep 25, 2025
+ 494 more complaints for this component
FUEL/PROPULSION SYSTEM
81 complaints
The car is stalling randomly with no engine lights coming on
Dec 18, 2025
Fuel pump went out and caused car to stall and leave me stranded on the side of the road when dash indicator showed 23 miles left to travel. I had this fixed through the dealership Drive Time sent me to mechanic shop as was still under dealership warranty.
Oct 09, 2025
Went to refuel my car with gas. Got into my car and it didn’t start right away. When it finally did the check engine light came on. I took to go check it out and was told the fuel tank/canister purge valve was faulty. I tried contacting ford to see if under warranty and or recalled. But nothing has come out of it. My 2016 Ford Focus only has 67k miles on it
Jul 29, 2025
Kept getting my check engine light is says something about bleed up pressure in the fuel tank which when driving my throttle is not as responsive and when I fill up from Empty I have to give it some gas in. Order to start and would sit at the red light or a stop sign with the clutch pressed in and it would sputter and stall which I would have to give it gas to restart the car
Dec 24, 2024
The evap purge valve assembly failed. An engine warning lamp did appear. While driving down the interstate the incorrect fuel mixture caused the vehicle to stall while in motion with my wife, and at the time, [XXX] son were in vehicle. Although there was no accident, all power was lost and the vehicle had to maneuvered into the shoulder to prevent rear ending other vehicles. This was the 2nd time in 2 weeks. The vehicle was called into the Ford recall line, as there has been an open recall on the vehicle model and year. The ford recall line said the vehicle was not affected by the recall, and no recall repairs had been made the vehicle. The ford recall rep recommended to take the vehicle to a ford dealership. The vehicle has been inspected by a Ford dealership. The dealership confirmed the issue was the issue seen in previous recalls, but the dealership stated they could see a previous dealership had made the recall repaired (in contrast to the ford recall representative’s statement). So, the vehicle was either not repaired under either of the (2) active recalls (as stated by the ford dealership), or the recall fix to update the software and replace the evap purge valve is not effective, leaving the vehicle in an unsafe condition to operate. The rich mix of fuel caused by the failure has led to a clogged catalytic converter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 21, 2024
+ 76 more complaints for this component
ENGINE
80 complaints
In the Ford 3 cylinder 1.0L Ecoboost engines there is a terrible wet belt system, there is a recall on the automatic models but nothing for the manual models, regardless of the fact that the manual models are designed far more poorly than the automatic models in the sense that the manual models have no tensioners and rely solely on the factory tension of the screws, keeping in mind that the belt is both rubber and sitting in hot oil when in use, if not a money grab, my best guess is that they hoped the wet rubber belt would simply not not stretch in good faith. 4 days after getting basic maintenance, the wet belt failed, clogging the oil pickup causing engine failure, and temporary loss of power steering, after the engine was given time to warm up, luckily the road was nearly empty, and i was driving at a slower pace. However the fact that Ford Motor Company has gone nearly a decade without dealing with the issue, and then denies having knowledge of this design flaw, is absolutely and abundantly absurd. I have all vehicle maintenance records, as well as mechanic testimony, all of which point to this incident being caused by poor engine design. In addition to the estimated cost to replace the engine is 8,500$, or about 140% the cars total value prior to the engine failure. This a NOT a minor issue, this is not even a uncommon fail point on many other manual models, this IS a major safety concern, that god forbit it, could lead to a major accident. I simply think that the Ford Motor Company should be made accountable for cheaping out for profit, at the cost of customer’s safety.
Nov 01, 2025
The transistor arm or tensioning arm for the wet belt, which drives the oil pump in the oil pan failed, leading to oil starvation to the engine, causing total catastrophic engine failure, and temporary loss of power steering, while driving, fortunately, I was moving at a slow pace in minimal traffic, however, this is a known fail point in Ford 1.0 L ecoboost 3 cyl engines, that Ford claims my vehicle does not have, and refuses to cover, regardless of the fact that it did happen, and I have pictures in mechanic testimony to prove this to be true, had I’ve been on a different road, or had more traffic, this could have to a fatality. The engine replacement would cost a estimated 4500-7500$
Oct 29, 2025
The contact owns a 2016 Ford Focus. The contact stated that while driving at 45 MPH, the RPMs became drastically elevated, and the vehicle shut off unintendedly. The check engine warning light was illuminated. The contact pulled over, and the vehicle failed to restart. The vehicle was towed to the residence, and after three days the contact attempted to restart the vehicle, and the vehicle started without hesitation, and the check engine warning light was no longer illuminated. The vehicle was driven to the local dealer to be diagnosed; however, there was no cause for the failure found. The vehicle not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Aug 08, 2025
The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a complete stop or while driving at various speeds, the vehicle jerked, hesitated, experienced difficulty shifting into gears and stalled. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the transmission clutch actuator had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the part was previously replaced under Ford Customer Satisfaction Program Number: 19N08. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.
Jul 17, 2025
The dual clutch for the 2016 Ford Focus SE. This model is showing an open recall on active listings but not showing up in a search via VIN. Yes the vehicle is still available for inspection. The vehicle’s transmission overheats which has left us stranded, on the interstate and regular roads, maybe times. The vehicle has broken down multiple times in the middle of the road and put us at risk of a collision. I have verified with the dealer that this is a problem with these specific cars but only after I had purchased it. The problem started right away after purchase by showing on the dash that the transmission was overheating but that same message would go back off, resulting in the dealer refusing to take a look at it under warranty. I’ve seen many other customers complain of this problem and eventually end up losing a lot of money because Ford and the dealer will not do anything to fix it. They wouldn’t even look at the vehicle to confirm that this was the problem but instead gave me the 1-800 number for Ford and then Ford told me to take it back up to the dealer who refused to even take a complaint.
Jun 26, 2025
+ 75 more complaints for this component
UNKNOWN OR OTHER
52 complaints
The rear view camera does not work most of the time. Hasn't for years. Seems Ford can't make a rear view camera that works, since I see Ford recalling all manner of other vehicles for their rear view camera. They need to do it for the Focus as well.
Sep 09, 2025
Was at a red light and the clutch wouldn’t work. I had to pull the clutch up with my foot. I was so afraid someone was going to hit me. Then when you drive the car sometimes the clutch sticks and you can’t put into gear. I looked on the internet to see if other people were having the same problem. There were so many people who had the problem. I called Ford Dealer up to see if a recall . The mechanic said no they haven’t had the problem. I told him to look it up cause there was all kinds of people with the problem. I called Ford up to do a complaint. At that time was told no recalls to have anything fixed on the car. I took it to my mechanic and it was what the internet people had said the problem is. plastic actuator arm to the back of the pedal is made of PLASTIC and is breaking clean off!! My car is in the shop getting fixed. I can send the bill when I pick my vehicle up. Was told anywhere from 850 to 1000.
May 14, 2025
(UNKNOWN) I am [XXX] and don't know much about cars but I will explain my issue as detailed as I've experienced it. The issue started on or about two days ago, on [XXX]. The car drives and as I'm driving it, it stalls and/or gets stuck momentarily and then begins to drive again as usual. I've been close to being hit from behind and causing an accident because the cars behind me don't expect to stop so suddenly. I've been lucky so far to have not been crashed into. It did the stalling without warning sensors alerting a problem for two days. The car now does show a yellow sensor on the right side of the dashboard which looks to me like a motor of some sort, I'm not sure. Additionally, during these two past days while the car has been having the stall/stop issue... the car does not start as it used to. I put the key in the ignition and turn the key to start the car but it won't start or make any sound as if it's gonna start. I have to turn the key two or three times for the car to start and then it finally does. Since the issue started, I've had the necessity to use the car and have used it about three times but I've not had it checked yet because the weather has been very bad in my area with on and off thunderstorms which makes it not possible for me to drive. I have very poor eyesight, I can barely see from my right eye due to the retina being detached and I don't feel safe driving under these circumstances. Additionally, the car started to make a noise; coming from under the hood the last time I started it which subsided once I drove it. Please advise me of what is best for me to do. I'm [XXX] and I do for myself without help nor do I have relatives near me at the moment to drive myself as I do to get my groceries and meet my doctors appointments and such. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 14, 2024
Driver felt a "slipping" of gear while accelerating.The car then stalled at a stop light. Driver was able to get the car started again and drove it 1 mile up the road to Auto zone. Once the car got to Autozone and diagnostic test was ran, the car threw multiple codes for clutch system failure. The car was towed to ford for a through assessment. Once they got the vehicle started again the engine light came on. Upon being inspected Ford stated the Clutch System was stuck in place. The car was currently frozen in 2nd gear and was having a hard time starting. Ford was able to get the car started but the car would not move out of 2nd gear and was not able to be driven. Recommended service was a full clutch system replacement. Ford has had multiple cars recalled for the same issue but claimed the VIN was not included in the current recall.
Sep 03, 2024
I was told that the car I was buying had 83,000 miles on it. When I stepped into the car however, the odometer said that the car had 108,000 miles on it. When I asked for my money back, the used car dealership refused to refund me and told me that they don't do refunds. The name of the dealership that engaged in false advertising is Unlimited Auto Group in Marietta Georgia.
Jul 23, 2024
+ 47 more complaints for this component
POWER TRAIN,ENGINE
40 complaints
The clutch had to be replaced a second time and the engine became disabled while driving due to parts failure and it blowing up. This is all happening with 60,000 miles on the vehicle. My safety came into question with both failures disabling my car while I was driving on the interstate. The clutch was replaced and paid for out of pocket and I have been trying to work with ford about the engine but they have not helped at all. The issues just popped up and failed immediately while driving. This engine failure issue is covered for my vehicle, but my VIN is not covered. The only explanation I have received is that it is because my car is a manual transmission, which has no link to the part that failed on the engine. I was also notified by the ford service manager that my vehicle was made in the exact location and time frame that the recall covers, but my VIN still is not covered. I have received absolutely no help or solution with my vehicles failure and have been without a vehicle for 9 months because of the large price on replacing an entire engine, right after I had to pay for a very expensive clutch replacement.
Oct 22, 2025
It is my transmission problem, there is an engine light on and the shifting is very rough and it also jumps gears, i know ford had a recall for this problem i believe it should be under warranty it is the TCM
Aug 07, 2025
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping, and the vehicle jerked until shifting into gear. The contact stated that the check engine warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.
May 01, 2025
The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to shift into second gear while driving. The contact stated there was an abnormal grinding sound while turning the steering wheel. The contact stated that while driving approximately 10-50 MPH, the vehicle began to slow down and kick back. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed with transmission control module, purge valve, and power control module failure, and a software reprogramming was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who replaced the transmission. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the same dealer, where it was diagnosed and determined that the clutch needed to be replaced. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 15,060.
Apr 25, 2025
2016—2022 Ford EcoSport and Focus 1.0L Engine--- My car is experiencing the same issue as the Automatic transmission. The car is not listed on the Oil Pump Failure Recall on the Ford Website as it shows that it applies to automatic transmission, and doesn't mentioned manual transmission. Both transmission carry the same issue as it's an engine design flaw and not a transmission related issue. The car experienced a bad idle that results to lost of power and Oil light went on as I drove it to the Mechanic shop. Currently there's no parts available and ford website the part is back ordered. The reference number is 23S64 for the current recall of the 1.0L engines. Please see reference below. I've contacted Ford support about the issue and was informed to report the issue here. Website for reference: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Feb 16, 2025
+ 35 more complaints for this component
ENGINE AND ENGINE COOLING
40 complaints
The contact owns a 2016 Ford Focus. The contact stated that while her granddaughter was driving approximately 30 MPH, the low oil pressure and check engine warning lights illuminated. The contact stated that her granddaughter heard an abnormal knocking sound coming from the engine compartment. The vehicle was driven to a dealer who was unable to diagnose the vehicle immediately. The vehicle was then taken to an independent mechanic. The vehicle was diagnosed, and it was determined that the oil pump had failed and stopped pumping oil to the engine, resulting in damage to the engine. The contact was advised that the engine and the oil pump needed to be replaced. The vehicle was not repaired. The contact had received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, parts for the recall repair were not yet available to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact mailed a letter to the manufacturer about the failure, but had not yet received a response. The failure mileage was approximately 99,000.
Aug 21, 2025
The contact owns a 2016 Ford Focus. The contact stated that the vehicle stalled while driving at various speeds and while idling. The contact was able to pull over to the side of the road. The vehicle failed to restart and had to be towed several times. The contact stated while driving 70-75 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with oil pump and fuse failure. The manufacturer was notified of the failure and related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included in the recall. The contact was charged a fee for the repair. The vehicle was not yet repaired. The failure mileage was approximately 10,000.
Aug 15, 2025
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 109,420.
May 02, 2025
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Apr 18, 2025
The contact owns a 2016 Ford Focus. The contact stated while driving 60 MPH, the contact heard a loud noise coming from the engine and heard metal parts from the engine detach from the vehicle and fall onto the road. The contact pulled over to the right side of the road and the vehicle lost braking power and the vehicle came to a complete stop. The contact exited the vehicle to inspect the vehicle and saw oil on the ground coming from the engine. The contact stated that the vehicle was towed back to the residence. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact related the failure to the NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact to call NHTSA Hotline to report the failure. The failure mileage was 68,000.
Apr 03, 2025
+ 35 more complaints for this component
FUEL SYSTEM, GASOLINE
39 complaints
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve, resulting in fuel tank deformation. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Sep 13, 2024
The contact owns a 2016 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle experienced a loss of motive power and stalling. Additionally, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 77,974.
Sep 10, 2024
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel system purge valve failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.
Aug 19, 2024
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle lost motive power and decelerated. On several occasions, the failure occurred, and the vehicle stalled. Additionally, the check engine warning light was illuminated. The vehicle was taken to the local service center who diagnosed that the purge valve was faulty and needed to be replaced. The purge valve was replaced, and the vehicle was repaired; however, the failure reoccurred. The manufacturer and local dealer were notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was 70,000.
Jun 21, 2024
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle began to jerk and hesitate, after which the vehicle lost significant motive power and was unable to accelerate above 60 MPH. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel sensor. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 110,000.
Mar 18, 2024
+ 34 more complaints for this component
ENGINE,FUEL/PROPULSION SYSTEM
25 complaints
Check engine light illuminated followed by unresponsive throttle. Pulled over and the car immediately stalled. Would not restart. Came back with code P1450. There's an open recall for that exact code for 2015-2018 focus, however the 1.0L supposedly "not affected" so my vehicle is not eligible.
Apr 25, 2025
I was driving the speed limit at 65 MPH down a steep hill, I felt something "drop" and then the oil lamp and "Engine Fault Error" displayed. I was unable to drive faster than 30 mph. I was fortunate that no one was following close behind. I had to put on my hazards and drive half a mile more to find a safe place to pull off the road. I had to have my vehicle towed 60 miles to the nearest mechanic. I was informed that the problem was related to a known recall, but there are no parts to fix the problem and it will be months until they do. My vehicle cannot be driven and is sitting at the dealership until it can be repaired and they cannot tell me when that will be.
Feb 17, 2025
Vehicle engine consistently stalls while driving resulting in dangerous or deadly situations. 4/8/24 was the 5th engine stalling incident.
Apr 09, 2024
PURGE CANISTER VALVE SYSTEM FAILURE. CAR SPUTTERS AND WONT START WHEN GAS IS PUT INTO THE CAR. CAR JERKS. CHECK ENGINE LIGHT STAYS ON.
Mar 06, 2024
After receiving a routine oil change in December 2023, my vehicle began malfunctioning. The oil, engine, and battery lights came on abruptly. I returned to the Valvoline location (approx. 1 mile from my home) and they redid the oil change and noted that there were no signs of a leak and advised that I send the car to get a diagnostic done. My car stalled twice as I was driving it home. I then had the car towed to the dealership I purchased it from (Hyundai owned). They advised that an oil tensioner belt near the engine had shredded and pieces had lodged in the engine. Shortly after, the recall was released. Since then Ford has been zero help. I understand that the parts for the new belt are needed, however I need a new engine now due to their negligence. I've contacted Ford directly on numerous occasions as well as my local dealership and they won't release any information because it is in advance notice. I'm expected to wait until April or May for repairs. That will put me at almost six months or more without a vehicle and no viable options. That is not a timely fix for such a dangerous issue.
Feb 08, 2024
+ 20 more complaints for this component
STEERING
25 complaints
The contact called on behalf of his girlfriend, who owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the contact became aware that the steering wheel was extremely loose. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 154,000.
Apr 14, 2025
Continuously get the message steering fault assist service required. It’s impossible to turn the steering wheel.
Oct 10, 2024
Power steering fault light came on and the vehicle is very hard to now drive because it is difficult to turn the steering wheel, which could cause an accident.
Jun 18, 2024
No issues with steering at all and then stopped for gas and when restarting the car got multiple messages regarding steering assist fault resulting in an inability to properly be able to control/steer the vehicle. Left stranded 5 hours away from home.
Oct 13, 2023
On my way to the gas station to fuel up. Turned off car and when turned back on power steering malfunction light came on making steering a lot harder. Ran codes to find out it was a water damage fault based off manufacture design after doing research
Jul 14, 2023
+ 20 more complaints for this component
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
16 complaints
Fuel purge valve is malfunctioning. Vehicle loses power and is sluggish. Idles very rough and sometimes has a loss of power. My car has been at Ford twice in the last six months and problem still isn't fixed. Complete engine was replaced about a year and a half ago due to recall issue which I don't want happening again. I do not feel safe driving this car. I made an appointment with Ford a month ago for tomorrow for same stalling issue. I went to drop off and explain I wanted the repairs done for the recall to see if that fixed the problem. I filled up my gas tank on Sunday. The car wouldn't start and engine light came on saying engine failure service now. I let it sit for about ten minutes and it hesitantly cranked and engine light went off but accelerates slower with loss of power. It keeps doing this intermittently and sometimes loses power, and struggles when idling. I cut off let sit and then is okay until I pump gas again. I told the service repair person what happened and handed him the key to drop off the vehicle. He said if the light was not on at the time he would not be able to fix it and they couldn't schedule my vehicle for any additional recalls that are greatly needed for the car. It is running terrible. It idles and intermittently loses power while driving. Evan at Ford (Greer) response was to wait until it got bad enough that the engine light came on and stayed on. This was at D&D Ford in Greer, SC. He said it was Ford's policy the light had to be on to replace under recall with no charge. I told him it is unsafe to drive if it gets any worse it could cause an accident. I have two children and his recommendation to wait until it gets worse was appalling. He kept backlashing Ford and stated he doesn't work for Ford he works for D&D and only represents Ford. I said to him he was not representing Ford very well and that it was highly unlikely they would agree with his statements. I asked for documation of this policy--it contradicts what he says.
Jan 13, 2026
I am dealing with a dual clutch going bad the car is stalling hesitating and loosing power very dangerous to drive. Also i just replaced transmission without finding any help from ford even there was a recall now my dual clutch is going on and there was a recall i never got to be apart of when i first got the car in 2015. I need help please point in the direction i feel like ford should fixed this buy the car back
Mar 20, 2025
UNKNOWN. I believe this vehicle's engine is also impacted by the recall campaign number 18V735000, even though the engine is a 2.0L L4. The same issues that are mentioned in the recall campaign occurred with this vehicle around the 60k milage and 120k milage mark. These issues seems to happen every 60k miles. I did report this same issue with this system with this vehicle when this happened when the milage hit around 60k. The engine check light did show up each time this happened and the vehicle would stall immediately, even while driving at interstate speeds of around 70mph.
Mar 14, 2024
My ford focus had experienced a clutch slipping and is stuck in 2 gear. The car also had antifreeze leak during this event. This occurred on January 31,2023. My Ford dealership is quoted a $3,240 repair cost for clutch system on an automatic transmission. Ford case number CXH01481389.
Feb 13, 2024
Have tried repeatedly to get the CPV recall performed however all dealerships or authorized repair locations have been giving me multi month waits since it started showing the alarm code for it in Dec. 2021. Due to it being the only vehicle my family has we were out in a wait list to bring it in when they had the parts and never got called back. Now the Transaxle is not engaging 4/5/6th gear intermittently. Was informed that it would be 3K for a new transaxle even though I have not had the vehicle for that long.
Jul 11, 2023
+ 11 more complaints for this component
ELECTRICAL SYSTEM
15 complaints
The contact owns a 2016 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed the dealer, who diagnosed a failure with the Remote Function Actuator (RFA) module. The vehicle was not repaired due to a lack of available parts. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Apr 03, 2025
While driving my car started skipping from first to second gear and then lowering acceleration. When at a complete stop car would not accelerate and just revs through first and second gear making a pinging clicking sound. Brought to dealership to be told codes p0702 and code p0734 were reading. I've had the car one year and has been maintained. Before I got the diagnosis I drove to the dealership there was no lights on even though there was the issue and then right as I pulled in the transmission light check came on. This problem has been confirmed by Ford dealership from transmission and engine diagnostic. Not being able to accelerate at a green light put my safety at risk.
Jan 16, 2025
I am having issue out of my engine harness I have shorts all in my harness and am only at 100k miles.
Jan 30, 2023
The radio makes sudden extremely loud popping sounds out of nowhere that are startling, this can happen when the radio is off. Makes me jump and that’s unsafe during operating the vehicle. This should be a safety recall!
Dec 26, 2022
The vehicle transmission looses power on the highway and it’s too dangerous to be on the road. I was arguing with Ford customer service but they said my car is not covered under some kind of transmission recall.
Jul 21, 2022
+ 10 more complaints for this component
POWER TRAIN,FUEL/PROPULSION SYSTEM
14 complaints
Having fuel problems with this ford se. Adding gas after starting the car it doesn't run right. It misses n doesn't have power. Plus Transmission went out two times again. First time it went out. It was about a year ago. Now the second time [XXX]. First time was about a year ago. It was repaired. Because I had a car warranty from the car dealer ship. Now they won't repair it again. This ford focus Se had the double clutch in it Plus the notorious speed shifter known to go out. These transmissions are known to have problems. But the car place never told me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 29, 2025
My clutch and or transmission is malfunctioning. When I drive up hill the car shudders and I lose power, it's a risk when another vehicle or pedestrian is behind me. When I accelerate from a full stop, same symptoms. If in an emergency I have to move I would be at risk because then the vehicle would hesitate. The issue was confirmed with the manufacturer's dealership service center. No warning lamps, no messages just a sudden appearance of the symptoms that were progressively getting worse. I looked up two separate customer satisfaction programs which I believe I should be eligible but bought the vehicle after their expiration and even though I think the vehicle satisfies the programs' terms, the manufacturer did not include my vehicle's vin.
Mar 18, 2025
Check engine light P1450 fuel system vacuum. So many complaints of the same issue of the vehicle stalling and shuddering. The dealership refuses to even look at my vehicle. This is a serious safety concern. Someone needs to intervene because there are too many of us now driving dangerous vehicles because their parts don’t work properly and the dealerships are telling us there’s nothing they can do. UNACCEPTABLE Additionally, my clutch assembly WAS recalled but the dealership must have reported my vehicle fixed because the recall is no longer showing up. THIS IS FALSE! They NEVER FIXED IT! It has never actually been fixed even though I have taken it in easily 10 times.
Nov 05, 2024
I believe the power train and some component with the fuel system. Yes it is available for inspection. The car shut off in the middle of traffic. This has happened multiple times. It has not been confirmed by a dealership or service center. The vehicle has been inspected. No warning lamps or messages.
Dec 16, 2022
I WAS DRIVING NORMALLY ON A MAIN STREET AND THEN THE CAR BEGAN TO VIOLENTLY JERK AND WOULD NOT ACCELERATE AS IF IT COULDN'T SHIFT INTO THE NEXT GEAR I PULLED OVER AND SHUT THE CAR OFF THEN RESTARTED IT WITH NO CHANGE I HAD IT TOWED TO FORD WHERE ITS CURRENTLY GETTING SERVICED WHICH THEY SAID MIGHT NOT BE COVERED UNDER WARRANTY AFTER DOING SOME RESEARCH ONLINE IT SEEMS THAT THIS IS A COMMON OCCURRENCE I ALSO RECENTLY HAD TO HAVE MY PURGE VALVE REPLACE AS WELL THEY SAID THAT WAS COVERED UNDER WARRANT I BELIEVE A RECALL IS NECESSARY IN THIS SITUATION IT WAS EXTREMELY DANGEROUS ESPECIALLY AT HIGH SPEEDS OR THAT TO HAPPEN I HAD THE CAR DIAGNOSED PRIOR TO IT GOING TO FORD AND THE CODE WAS P090C WHICH SAID THE CLUTCH B ACTUATOR CONTROL CIRCUIT LOW AND MY MILAGE IS ABOUT 72,000
Apr 09, 2021
+ 9 more complaints for this component
POWER TRAIN,VEHICLE SPEED CONTROL
13 complaints
When driving my car all of a sudden it loses power almost like it’s struggling to go but the RPM revs up and makes a loud noise and my car kind of got stuck for a minute and there were cars behind me then it started going but every couple minutes it would do that again rev up really loud even when I barely push the gas and lose power and then go I have no idea why it was doing that I took it to get it looked at, but there was no light on then a light finally came on and it came up with P07A3. Transmission friction element A stuck on. It starts end doing that with no notice. Light came on later after I tried to get it scanned. There seems to be extended warranty satisfaction things offered on vehicles at the same time mine was made. Same vehicle. But my number is not on the vin recall. But it exhibits same symptoms. The ford customer satisfaction program 14m02 covers same issues but my vin is not listed. This is a driving hazard unsafe that I feel is issues from their manufacturing.
Jan 23, 2026
My vehicle started having issues with the transmission, like shifting issues while starting to accelerate , not going into gear while I am accelerating as well as going in and out of gear in current speed levels with the flow of traffic. It would go from a drive engagement to neutral and would cause me to be in dangerous situations while having passengers in my car as well as my children. I do Lyft an Uber as a current profession, and the last 10 rides that I have given people have been put in positions of compromise or danger due to the shifting issues. After googling issues online, I discovered my Transmission has had various online complaints of Same danger issues. I had 2 Mechanics also verify the issues as well. I contacted ford customer service and they have denied any issues or any recalls attached to my vin. After speaking with ford they said my vehicle was made after the cut off. My transmission DPS6 is the same model that was given extended warranty or repair or Replacement. The documents I found state that the DPS6 automatic transmission was covered under these manufacture dates: August 1, 2010 through November 5, 2015. After speaking with the Ford customer service agent she had mentioned that my car was built December 23, 2015. Which includes the same transmission as stated previously. The program where I found this information is on your website specifically. Program 14M02. Please add all transmissions affected by this situation to the timeline of the warranty extension. My vehicle would fall within the warranty extension of what is listed on the form below of up to 10 years and 150,000 miles considering it is only nine years old with 125,000 miles. Due to it being the same exact transmission, I feel that it is very unfair that it was not included in the extension of this warranty coverage. Please reconsider in adding that coverage to my VIN number. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mar 11, 2025
The car is shuddering on acceleration. RPM currently rises and falls in an unnatural manner. Loss of power and gas mileage. This appears to be the same issue that other 2016 ford focuses are covered by.
Dec 08, 2024
This is my second time reporting this the first time I reported this the person I talked to on the phone inaccurately put what I said and didn’t put what I said. I was on my way back home from a little road trip and I had approached a stop sign and had come to a full stop. When It was safe I took off and my car stuttered and had loss of power and became jerky, started to buck and would have delay and sudden burst of acceleration and it felt like the transmission was slipping. And the message transmission fault service now and my check engine light came on. I proceeded to pull over and let my car sit for a bit and turned off and on my car and the warming message went away. When I started driving again my car continued to have the same issues as well as reving high and not speeding up then randomly shifting and suddenly accelerating
Jan 15, 2024
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would not immediately accelerate while depressing the accelerator pedal. The vehicle would then lurch forward unintendedly. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was not notified of the failure. No additional information was available. The failure mileage was 40,353.
Sep 01, 2022
+ 8 more complaints for this component
POWER TRAIN,UNKNOWN OR OTHER
12 complaints
So ive bee battling the same tcm issues out of my 2016 ford focus. I have othing now. My car will no longer go into gear at all. So i have spent upwards of 8 to 9 grand over last two years trying tomfix this. This vehicle per customee satifaction progrm in the parameters of 2011 to 2017 ford Focus/Fiesta w/dps6 transmission having tcm issues. To my understsndig this should be replced and reprogrammed one time regardless of the milage. But my VIN doesnt register that my vehiicle is elegible for this recall or program. Please i need help. I am out of options. No vehicle, lost my job bedcause of this and my apartment.
Oct 16, 2023
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 45 MPH, the vehicle began to experience loss of speed, the contact would depress the accelerator and the vehicle hesitated and jerked. The contact heard a grinding metal sound coming the floorboards. The contact stated that the check engine warning light was illuminated. The contact drove the vehicle to an auto parts store where the failure was diagnosed as the "transmission friction element A frozen in the on position." The contact drove the vehicle to a dealer where it was diagnosed that the transmission clutches needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred and the vehicle was taken back to the same dealer. The vehicle was diagnosed that the Transmission Control Module (TCM) needed to be replaced. The contact purchased a non-OEM TCM and the vehicle was repaired. The failure recurred and the contact purchased another non-OEM TCM which was re-installed. The failure reoccurred and the vehicle was returned to the same dealer and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.
May 12, 2022
I have been having nothing but problems with my Ford Focus transmission. And it’s 2016. I’ve only had it for about 4 years and it’s not working again. Ford said it was the clutch.
Nov 19, 2021
WHEN THE VEHICLE IS IN MOTION ON CITY STREETS OR THE HIGHWAY, MY VEHICLE HAS ERRATIC SHIFTING, EVEN BARELY MOVING FROM A STOPPED POSITION. WHEN ACCELERATING SLOWLY AFTER BEING AT A RED LIGHT, THE DRIVER CAN LIGHTLY TOUCH THE GAS PEDAL AND THE FORD WILL SHIFT GEARS AND FEEL AS THOUGH THE BACK TIRES ARE JUMPING OR SPINNING OUT.
Feb 08, 2021
I BOUGHT A 2016 FORD FOCUS IN OCTOBER OF 2017 IT JUST STOPPED RUNNING ABOUT A MONTH AGO I TOOK IT TO A MECHANIC AND HE SAID THE TRANSMISSION WAS "DONE" I AM SEVERLY CONFUSED I HAVE KEPT UP ON ALL OIL CHANGES FOR 3 YEARS I STARTED EXPERIENCING SOME ENGINE MISSES I HAVE DONE THE RESEARCH AND I KNOW THAT THE TRANSMISSION ON THIS MAKE AND MODEL HAS BEEN DEFECTIVE I STILL OWE ON THIS CAR , II CANT GET ANYONE FROM FORD TO COMMUNICATE WITH ME TO FIX THIS ISSUE THE CAR IS ONLY 3 YEARS OLD WITH 90,000 MILES I BOUGHT THE CAR WITH 60,000 MILES I AM SEEKING HELP TO FIX A MANUFACTURER PROBLEM
Nov 28, 2020
+ 7 more complaints for this component
WHEELS
11 complaints
While attempting to change front brake pads, I couldn't get any of my sockets, of which I have multiple sets of both SAE and Metric, none would fit the lug nuts. After talking with a Ford dealership parts department, I was informed that the lug nuts swell and beating a socket onto the lug nuts was the only way to get them off the vehicle. This is unacceptable, and it was lucky that I wasn't trying to change a tire in the middle of the night. I immediately bought after-market lug nuts to replace them on the vehicle at a cost well over $100. This is unacceptable.
Aug 22, 2023
The issue is the lug nuts have a swelling effect and the problem is they are hard to if not impossible to remove and the cost to replace them all is expensive
Jul 23, 2022
Three of the five lug nut studs on my front passenger side wheel broke off.
Jun 05, 2022
This is a lug nut-related complaint regarding the swelling and distorting of your tire factory installed lug nuts. I was not able to be remove lugnuts with the cars provided lug wrench. I was left stranded in a parking lot with a flat tire and had to drive the car with the flat tire to a local Firestone dealer, to have them remove and replace the damaged tire because I couldn't remove the tire after several attempts. an hour later I had several people try and help, It was a nightmare with my 90 year old mother. I should contact a lawyer, this is very unsafe if stranded on the highway. Ford needs to recall and replace all lug nuts. ASAP!
May 26, 2022
Lug nuts have expanded and have to be replaced. This is a known safety issue and a recall needs to take place.
May 06, 2022
+ 6 more complaints for this component
POWER TRAIN,ELECTRICAL SYSTEM
10 complaints
The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. There were no warning lights illuminated. There was an unknown failure with the battery. The vehicle was taken to the local dealer, where it was diagnosed and determined that the TCM needed to be replaced, but the clutch was unrepairable. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 58,500.
Feb 10, 2025
Faulty dual clutch. I only have 34000 miles on it. I shouldn't have this problem . Started 2 weeks ago .very rough shifting. Sometimes it won't shift at all.
Nov 05, 2024
MY VEHICLE'S MAKE/MODEL/YEAR (2016 FORD FOCUS) HAS A REPORTED RECALL FOR A SERIOUS SAFETY HAZARD INVOLVING THE POWERSHIFT DUAL CLUTCH TRANSMISSION. ONLINE, IT STATES THAT MODEL YEARS 2012-2016 FORD FOCUS VEHICLES HAVE THIS ISSUE. THIS TYPE OF TRANSMISSION IS CONSIDERED A MANUAL TRANSMISSION THAT IS CONTROLLED ELECTRONICALLY BY A COMPUTER WHILE USING A DRY CLUTCH RATHER THAN A WET ONE, MEANING OIL IS NOT SUPPLIED TO THE SHIFTING MECHANISM AND CAN RESULT IN INCREASED WEAR AND TEAR THE LONGER THE ISSUE PERSISTS. WHEN THE COMPUTER MODULE THAT OPERATES THE TRANSMISSION CAN'T HANDLE RAPID ACCELERATION OR SPEED SHIFTING, THE VEHICLE WILL SPUTTER AND MAKE AN AUDIBLE NOISE. OTHER ISSUES THAT CAN BE CAUSED ARE PROBLEMS WITH DOWNSHIFTING, LEAVING THE VEHICLE IN A HIGHER GEAR DESPITE DECELERATION AND CAUSE IT TO "LURCH". THE MAIN SAFETY HAZARD THIS ISSUE CAUSES IS WHEN ACCELERATING QUICKLY INTO AN INTERSECTION, THE DELAY PREVENTS THE VEHICLE FROM REACHING THE SAME SPEED A VEHICLE SHOULD ACHIEVE WITH AN AUTOMATIC TRANSMISSION. IN TERMS OF DECELERATION, THE CAR'S INABILITY TO CORRECTLY DOWNSHIFT CAUSED THE VEHICLE TO LUNGE FORWARD, DESPITE THE BRAKES BEING APPLIED.
Jan 18, 2021
CAR WOULD NOT START, BATTERY TESTED FINE. THE CAR GAVE A MSG OF TRANSMISSION FAULT. THIS HAS HAPPENED TWICE. AFTER THE FIRST TIME I TOOK IT TO THE DEALER. THEY RAN TEST NOT FINDING ANYTHING WRONG. LESS THAN 24 HOURS LATER IT HAPPENED AGAIN AT NIGHT LIGHTS AND GAGES FLICKER SAME MSG. BUT SOMETHING SEEMED TO ARCH UNDER THE HOOD
Nov 29, 2020
CAR IS ONLY 4 YEARS AND IT'S SPUTTERS,LOSES ACCELERATION AND FINALLY DIED. DOES NOT GO IN REVERSE. TRANSMISSION SHOT.
Sep 08, 2020
+ 5 more complaints for this component
AIR BAGS
10 complaints
The contact’s son owns a 2016 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, another vehicle crashed into the front passenger side door that pushed the vehicle's driver’s side into a fence. The driver's side air bag was deployed however, the passenger side air bag failed to deploy. The contact son sustained scrapes and bruise injuries that required medical attention. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 124,000.
Oct 30, 2023
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer and the dealer performed an unknown repair; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Jul 28, 2022
The contact owned a 2016 Ford Focus. The contact stated that while driving at 35 MPH, a vehicle stopped abruptly causing a 3-vehicle collision ahead. As a result, the brake pedal was depressed however she crashed into the rear of the vehicle in front. The air bags did not deployed. The driver of the vehicle that the contact crashed into was taken by ambulance to the hospital, the driver's injuries and whereabouts were unknown. The contact later went to the hospital and was treated for pain and soreness in her back and right shoulder. The contact mentioned that after the impact she suffered a panic attack. A police report was filed. The contact's vehicle was towed to a collision center where it was pending to be towed to a salvage yard by the insurance company. The vehicle was deemed totaled by the insurance company. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000.
May 06, 2022
TL* THE CONTACT OWNED A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH AND ONLY THE AIR BAG UNDERNEATH THE STEERING WHEEL DEPLOYED. THE CONTACT FELT THAT THE AIR BAG PARTIALLY DEPLOYED AS TO THERE WAS A POWDER SUBSTANCE AND AN UNUSUAL ODOR FROM THE AIR BAG. THE SENSOR INDICATED THAT THE AIR BAGS WERE ON AND ACTIVE BEFORE THE CRASH. THE CONTACT'S VEHICLE WAS TRAVELING ONLY 5 MPH, BUT THE OTHER VEHICLE WAS TRAVELING 30 MPH. ALL THE AIR BAGS IN THE OTHER VEHICLE DEPLOYED EVEN THOSE IN THE BACK SEAT. THE CONTACT SUSTAINED A NECK STRAIN AND BRUISES FROM THE SEAT BELT RESTRAINT. MEDICAL ATTENTION WAS NOT RECEIVED. THE ENTIRE ENGINE DROPPED DOWN AFTER THE CRASH AND DEBRIS WAS THROWN ACROSS THE STREET. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 101,800. THE VIN WAS INVALID.
Dec 06, 2019
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE IN THE LEFT LANE AND VEERED QUICKLY TO THE RIGHT LANE, CRASHED INTO ANOTHER VEHICLE, CRASHED INTO A MEDIAN, ROLLED OVER MORE THAN ONCE AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED HEAD INJURY, MUSCLE SPASMS AND FURTHER MEDICAL TREATMENT WAS REQUIRED. THE HIGHWAY PATROL TOWED THE VEHICLE TO A YARD. THE INSURANCE COMPANY WAS NOTIFIED OF THE CRASH. A DEALER HAD NOT DIAGNOSED THE CAUSE OF THE FAILURE AND WHY THE AIR BAGS FAILED TO DEPLOY. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY MAY INVESTIGATE THE CAUSE OF THE CRASH AND THE NON-AIR BAG DEPLOYMENT. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Jun 24, 2019
+ 5 more complaints for this component
ELECTRICAL SYSTEM,ENGINE
8 complaints
I am writing to file a formal complaint regarding an ongoing mechanical issue with my 2016 Ford Focus. Although my vehicle currently shows zero active recalls, I have experienced a recurring and concerning problem. Each time I turn on the air conditioning and the air begins to blow cold, my engine temperature rises significantly and causes the vehicle to overheat. This issue occurs consistently and makes it unsafe to operate the vehicle while using the air conditioning. Overheating poses a serious safety risk and may lead to engine damage or sudden breakdowns. Given that this problem appears to be directly connected to the operation of the air conditioning system, I am concerned that this may be a known defect or design issue that has not been addressed through a recall. I am requesting that this issue be formally documented, investigated, and addressed. I would appreciate guidance on next steps, including inspection, repair options, or whether this issue has been reported by other 2016 Ford Focus owners. Thank you for your time and attention to this matter. I look forward to your prompt response.
Jan 27, 2026
This vehicle been having problems with heater
Jan 22, 2026
The contact owns a 2016 Ford Focus. The contact stated while driving at an unknown speed, an alarm sounded, the message " Pull Car Over Safely " was displayed, and the vehicle turned off independently. The contact stated that the vehicle was turned off and was restarted several times; however, the failure persisted. The vehicle was taken to a dealer to be diagnosed; however the dealer was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate mileage was 67,855.
Jun 12, 2025
2016 FORD FOCUS VIN: 1FADP3F20GL341128 Mileage: 64,750 Hello I am having problems with my 2016 Ford Focus. The vehicle is shuddering, moving forward, problems in shifting, vibrating and Ford cannot do anything about this as they have told me that you have not added this model on the recall. I got the vehicle checked over by Ford and they said it is the same issues as the other Ford Focus and Fiesta have and they said they need to replace the clutch and TCM. However this would be charable to me because you have not added this model in the recall. At the Sound Dealership in Renton WA there was 3 cars with the same issue and one being the same fuel flex model as mine. Is this something you could check as Ford will not help me at all. Thank you
Jul 13, 2023
MY CAR FEELS LIKE IT'S JERKING.
Sep 24, 2020
+ 3 more complaints for this component
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
7 complaints
I was driving the car other all of a sudden died on me and told me to put it in park I put it in park and then turned the key off and tried to restart it. It did not restart and would not turn of kept popping up a warning saying starter system failure. Could not turn my wheel or pit it in neutral to get it out of te middle of the road.
Sep 11, 2025
on 6/27/2024 when accelerating into traffic my vehicle stalled and almost caused an accident. Dash board display had two messages was code P0106 MAP sensor and hill start assist wasn't going to work. Possible safety recall 14S17 Saying not for my vehicle.
Jun 28, 2024
[XXX] daughter was driving her car on I87 in Albany NY when oil pressure light went on and car speed dropped from 65 to less than 30 while in middle lane of interstate forcing her to cross over lanes onto shoulder roadway and exit ramp where it lost all power. Have learned that the oil belt system failed without any warning or notice causing incident. Have since learned that vehicle motor has been damaged beyond repair and needs replacement. Contact with 4 separate representatives of FORD Customer Service has resulted in FORD denying our requests for assistance to replace the motor. Car is a 2016 Ford Focus SE with the 1.0 liter motor with 81,000 miles. Well maintained with records as needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dec 29, 2023
Transmission Fault Service Now warning light keeps coming on and off. I’ve taken it to multiple places to have it checked out and nobody can find and actual issues that would cause the transmission to fail. I got stuck in the middle of an intersection because the transmission randomly stopped. I’ve had to have it towed.
Jun 27, 2023
In the last 6 months my car has been to Rottet Ford in Tamaqua. My car Failed to start after driven had towed to dealer, replaced TCM, paid $200. 2nd time car system shut off everything and engine while driving. Started after hour, dealer replaced TCM paid $200 3rd time car failed to start after driven, even within 24hours from leaving dealership being fixed, waiting to see WHY. But assuming TCM again. Ford customer experience specialist [XXX] ext [XXX] [XXX] Recall on 2016 ford focus, but not her VIN. All 3repairs were the TCM (transmission control module) Ford customer service told me to report this and ask it be added to recall list. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Jun 20, 2022
+ 2 more complaints for this component
FUEL SYSTEM, GASOLINE,ENGINE
7 complaints
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to the body shop where it was diagnosed with canister purge valve failure. The contact was informed that the engine needed to be repaired. The contact took the vehicle to the dealer who confirmed the diagnosis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 102,000.
May 20, 2024
The contact owns a 2016 Ford Focus. The contact stated that while driving at high speeds, the vehicle stalled. The contact stated that his daughter was driving at 65 MPH, the vehicle began to stall. The driver pulled over and restarted the vehicle. The check engine warning light was illuminated. The contact called the local dealer, who informed him there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 68,000.
Apr 19, 2024
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact used a portable scanner and retrieved DTC codes regarding the fuel rail pressure - Low. The contact’s husband replaced the canister purge valve (CPV); however, the contact stated that the failure reoccurred, and the vehicle was jerking, and losing motive power, and hesitating to restart. The vehicle was diagnosed again, and the contact retrieved fault codes for the fuel rail system again. The vehicle was then taken to a local dealer, where it was diagnosed that the fuel pump needed to be replaced. The contact's husband completed the repair; however, the contact stated that after refueling and driving at an undisclosed speed, the low fuel warning light illuminated. The contact referenced the failures to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 100,000.
May 09, 2023
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle lost motive power and stalled. Additionally, the vehicle stalled occasionally after refueling. The check engine warning light was illuminated. The contact was able to restart the vehicle occasionally after several attempts. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the canister purge valve remained open causing the failure. The contact stated that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 79,000.
Apr 24, 2023
The contact owns a 2016 Ford Focus. The contact stated that while parked and running the vehicle stalled. The engine warning light was illuminated. The gauges were showing incorrect readings. The contact called the local dealer who informed him that the vehicle was not covered under warranty or recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline). The manufacturer was not contacted. The approximate failure mileage was 109,000.
Mar 02, 2023
+ 2 more complaints for this component
UNKNOWN OR OTHER,ENGINE
6 complaints
Bought brand new off stevens creek ford frontier, after just 45,000 miles it showed serious transmission issues. At first it would stall and pop up a transmission overheat warning and it would jolt when just trying to step on gas lightly. I brought it in to the dealer service and they said it needed a new clutch and once I got it back it doesn’t start unless I have it in neutral and doesn’t backup. The car is extremely unsafe and stalls on the freeway in front of other cars
Nov 25, 2023
2016 Ford Focus with 53,000 miles, driven less than 150 miles per week on average just getting back and forth to work and running errands. Check engine light came on on November 2, 2023. I got a P0344 code from my mechanic who is 5 minutes away from when the check engine light came on. He advised me not to drive the vehicle until he could get my car in on November 7. When I started the car to take it to the mechanic on the evening of November 6 for him to look at the next day, the oil light came on. It was a 5 minute drive from my home to the auto shop. He immediately said Oh, Oh, that's the bad oil light not the low oil light. I have routinely kept up with the recommended maintenance schedule and the car was last serviced on June 7, 2023 with no problems. I was told on the morning of November 7 after he had looked at the car that the engine was shot and the car would need a brand new engine. One of the employees at the shop is a former employee of a Ford dealership and was not at all surprised as he began running down a list of all the times that he had seen this problem. "It always happens right after the warranty expires' were his exact words. I now have to wait for a new engine, which is on back order for up to 2-3 months, which is an indication of how rampant this problem is with this Ford engine, and I will have to figure out how I'm going to get to work as we head into the winter months. One of the last things that the mechanic said to me before I signed the $5400 work order, was how lucky I was that the car didn't die on the road leaving me stranded. I can only attribute that to the short distances that I drive. Please do something for those of us that purchased this vehicle in good faith and are now being told that there is nothing that Ford can do for us because the warranty is expired.
Nov 07, 2023
Engine recently came on, and the codes are saying factory recall
Jun 21, 2021
MY TRANSMISSION ON MY 2016 FORD FOCUS SHUDDERS, BUCKS, JERKS, HESITATES WHILE CHANGING GEARS, AND THERE IS A DELAY IN ACCELERATION. THIS HAS BEEN AN ISSUE SINCE I PURCHASED THE VEHICLE.
Sep 21, 2020
HAD A FEW INCIDENTS WHERE IF YOU FORGET TO HIT THE SHUT OFF BUTTON TO THE ECOBOOST THAT WILL SHUT YOUR ENGINE OFF DURING A STOP LIGHT/TRAFFIC STOP TO SAVE GAS, IT WOULD COMPLETELY STALL THE ENGINE OUT WHEN PULLING OUT OF A PARKING LOT. ONLY HAD TWO INCIDENTS OF THIS,OF COURSE I'VE ALWAYS CHOSE TO PUSH THE BUTTON TO SAVE THE STARTER. BUT THEN RIGHT AFTER THE WARRANTY RAN OUT, THE ENGINE STARTED TO LEAK COOLANT MAKING ONE THINK IT WAS A BLOWN GASKET BY THE WHITE SMOKE. AS I RESEARCHED I'VE FOUND FORUMS THAT STATED THAT IT WAS COMMON. BUT ONLY THE RS SERIES HAD A RECALL AND NOT THE STANDARD. BUT IF IT'S THE SAME COMPONENTS THEN WHY AM I TOLD ONLY THE RS SHOULD HAVE THE RECALL? BUT ANYWAYS MY ENGINE IS UNREPAIRABLE, CAUSE AFTER THE FIRST REPAIR IT DID THE SAME THING. IF A VEHICLE THAT COSTS SO MUCH WON'T LAST UNTIL A 100,000 THEN WHY SELL IT? IT JUST DOESN'T MAKE SENSE.
Jul 14, 2020
+ 1 more complaint for this component
FUEL SYSTEM, GASOLINE,POWER TRAIN
6 complaints
The contact owns a 2016 Ford Focus. The contact stated that he noticed that the vehicle was experiencing excessive fuel consumption. The contact stated that after fueling the vehicle, the vehicle consumed three quarts of fuel within 20-30 miles. The vehicle was taken to the dealer, where it was diagnosed that the Canister Purge Valve (CPV) was malfunctioning, causing an excessive vacuum in fuel vapor management system. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) as the VIN was not included. The canister purge valve was replaced at the contact's expense. Additionally, the contact stated while reversing out of the driveway, the check engine warning light was illuminated. The contact stated that upon attempting to reverse out of the driveway on another occasion, the gear shifter was moved into reverse (R), but the vehicle failed to respond. The contact shifted into neutral (N) and pushed the vehicle out of the driveway. The contact was able to drive the vehicle, however, the message "Car Overheating. Stop Safely" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission clutch was defective. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.
Mar 23, 2023
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred increasingly. Additionally, the vehicle would sometimes shudder and stall. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was taken to the dealer and the contact was informed the contact that there was a failure in communication to the powertrain control module (PCM). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 143,613.
Mar 14, 2023
The contact owns a 2016 Ford Focus. The contact stated while driving at an unknown speed and depressing the accelerator pedal, the vehicle began to shake. The contact stated no warning light was illuminated. The contact continued driving to her place of employment. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Numbers: 18V845000 (Power Train) and 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 111,000
Nov 08, 2022
The contact called on behalf of a friend who owns a 2016 Ford Focus. The contact stated that after the driver refueled the vehicle, the vehicle inadvertently stalled. The contact stated while driving 3 MPH, the transmission was slipping. The contact stated that the check engine and transmission warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 190,000.
Jul 06, 2022
The contact's sister owns a 2016 Ford Focus. The contact stated that the vehicle stalled while driving at various speeds and also while in reverse(R) while depressing the accelerator pedal. There was no warning light illuminated. The contact also stated that the vehicle would fail to accelerate above 40 MPH while driving. The dealer was notified of the failure and informed him that the vehicle was out of warranty and not under recall. The vehicle was taken to an independent where it was diagnosed with transmission failure. The manufacturer was notified of the failure and the contact was referred to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 95,000.
Jun 13, 2022
+ 1 more complaint for this component
STRUCTURE
6 complaints
The contact’s girlfriend’s daughter owns a 2016 Ford Focus. The contact stated while his girlfriend’s daughter was driving 65 MPH, she either drove over a pothole or a rock on the roadway and the vehicle started jerking. The driver veered to the side of the roadway to inspect the vehicle and noticed damage to the front driver’s side bumper that was detached from the subframe. The contact stated that the hood release hinges on the driver’s and passenger’s side of the vehicle fractured causing the hood to inadvertently, smashing into the windshield shattering the windshield. The driver called the contact to the scene for assistance. The contact was able to secure the hood with bungee cords for the driver to drive the vehicle to the residence. The following day the vehicle was towed to a body shop to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Dec 09, 2021
THE REAR QUARTER GLASS SEALS HAVE BOTH STARTED LEAKING WITHIN 2 MONTHS OF EACH OTHER. WATER ENTERS THROUGH THE SEAL LEAK AND ENTERS THE HATCH AND UNDER REAR SEATS. I HAVE VERIFIED THIS IS THE LEAK BY SPRAYING A WATER HOSE ON THE OUTSIDE AND WATCHING IT LEAK PRETTY HEAVILY IN THE INSIDE OF THE VEHICLE.
Feb 11, 2021
THE PASSANGER REAR DOOR HANDLE ASSEMBLY HAS COME APART, THERE IS ONLY 12 THOUSAND MILES ON THIS VEHICLE, THE VEHICLE WAS PARKED, WENT TO OPEN REAR DOOR AND THE SMALL PIECE IN THE BACK CAME COMPLETELY OFF AND THEN REST OF THE HANDLE IS VERY LOOSE BUT STILL ATTACHED
Jul 13, 2018
THE TRUNK OPENS ON ITS OWN WELL DRIVING THE BACK UP CAMERA DOESN'T WORK AND THE CAR JERKSWELL SHIFTING WELL DRIVING ON HIGHWAY AND STREET
May 08, 2018
BOTH HATCH STRUTS FAILED WITHIN 1 YEAR OF PURCHASING THE CAR NEW FROM DEALER. STRUTS FAILED WITHOUT WARNING AND HATCH DROPPED ON HEAD. AFTER STRUT FAILURE, THE HATCH WAS A SERIOUS SAFETY HAZARD AS IT WOULD SLAM SHUT IN A WAY THAT WOULD EASILY TAKE OFF A FINGER OR A HAND.
Jun 28, 2017
+ 1 more complaint for this component
VISIBILITY/WIPER
6 complaints
WIPERS SUDDENLY STOPPED WORKING WHILE IT WAS RAINING CAUSING A SERIOUS SAFETY RISK. COULDN'T CONTINUE TO DRIVE SO WAS PULLED OVER ON SIDE OF THE HIGHWAY UNTIL RAIN STOPPED. LATER WIPERS CAME ON BY THEMSELVES WHILE SWITCH WAS TURNED TO OFF POSITION AND WOULD NOT TURN OFF UNTIL FUSE WAS PULLED. HAVE REPLACED MOTORS AND SWITCH AND THEY HAVEN'T BEEN REPAIRED. NO LONGER WORKING AT ALL WITH NO RESPONSE TO THE SWITCH AT ALL.
Dec 26, 2019
THE WIPERS STOP WORKING IN MID SWEEP, SOMETIMES IT'S THE RIGHT SIDE, SOMETIMES THE LEFT. HAPPENS WHEN IT'S RAINING AND ALSO WHEN THE WINDSCREEN IS DRY. IT IS VERY DANGEROUS AS YOU CAN'T SE THROUGH THE WIPER ASSEMBLY AND YOU CAN'T SEE THROUGH THE RAIN. CAR WAS IN MOTION DURING THE RAIN AND IN MOTION OR STATIONARY WHEN USED ON A DRY/DAMP WINDSCREEN.
Aug 02, 2018
WITH JUST OVER 5K MILES, OUR 2016 FOCUS HAS DEVELOPED A WIPER PROBLEM. THE DRIVER'S SIDE, TO BE EXACT. THE WIPER ARM WILL GO PAST IT'S NORMAL STOPPING POINT, & THEN LOCK UP. BUT SOMETIMES, IT WILL STOP MID WAY, WHILE THE RIGHT SIDE WIPER CONTINUES TO WORK. HAVE HAD IT TO THE DEALER 5 TIMES ALREADY. THEY'VE MADE ADJUSTMENT, & REPAIRS, BUT IT CONTINUES TO MESS UP. EACH WIPER HAS AN INDEPENDENT MOTOR. BEGINNING TO THINK WE'VE BOUGHT A LEMON. IT DOESN'T MATTER IF THE CAR IS IN MOTION OR SITTING STILL.
Feb 10, 2018
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS OCCASIONALLY STOPPED WORKING WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD OCCUR DURING A RAINSTORM. THE VEHICLE WAS TAKEN TO THE DEALER (STUCKEY FORD AND SUBARU, LOCATED AT 500 BROAD ST, HOLLIDAYSBURG, PA 16648; (814) 695-9862) WHERE IT WAS DIAGNOSED THAT THE MOTORS NEEDED TO BE REDESIGNED BY THE MANUFACTURER; THEREFORE, THEY COULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,000. ..UPDATED 10/25/17 *BF *JS
Aug 25, 2017
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING IN THE RAIN AT ANY SPEED, THE WIPER BLADES STOPPED IN THE MIDDLE OF THE WINDSHIELD WITHOUT MAKING A FULL CYCLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO REMEDY THE FAILURE AFTER THREE ATTEMPTS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REGIONAL MANAGER WOULD GET IN TOUCH WITH THE CONTACT. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500.
May 03, 2017
+ 1 more complaint for this component
VEHICLE SPEED CONTROL
5 complaints
The contact owns a 2016 Ford Focus. The contact stated while driving 10 MPH and depressing the accelerator pedal, the vehicle hesitated and then lunged forward abruptly. There was no warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.
Apr 04, 2022
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED AND REPROGRAMMED. ROBERT HORNE FORD (3400 S TOMAHAWK RD, APACHE JUNCTION, AZ 85119, (480) 508-8831) DIAGNOSED THE FAILURE AND WAS CURRENTLY REPAIRING THE VEHICLE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND SUGGESTED THE CONTACT CALL NHTSA. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE FAILURE MILEAGE WAS 60,000.
Jul 23, 2019
TL* THE CONTACT OWNS A 2016 FORD FOCUS. AFTER DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND WAS ABLE TO OPERATE THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Jul 31, 2017
EAST-BOUND ON FREEWAY TRAVELING APPROX 65 MPH. ON 3 DIFFERENT OCCASIONS THE CRUISE CONTROL SPONTANEOUSLY TURNED ON BY ITSELF. ON THOSE OCCASIONS I TOUCHED THE BRAKES AND THE ISSUE STOPPED. SHORTLY THEREAFTER I EXITED THE FREEWAY FOR A 2 LANE HIGHWAY . DID NOT EXPERIENCE FURTHER CRUISE ISSUES ON 2 LANE HIGHWAY
Jan 24, 2017
I BOUGHT MY NEW CAR FORD FOCUS 2016 THE VEHICLE WAS STOPPED COMPLETELY AND THE CAR WAS IN DRIVE I DID NOT HIT THE GAS PEDAL, BUT THE CAR STARTED GOING BACK AND FORTH, THE CAR MOVED FORWARD ABOUT 10 FEET AND I CAUSED A CRASH. MILES 9,498 THE CAR WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND NOTHING WRONG WAS FOUND.
Jun 27, 2016
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
4 complaints
The car failed to start, it did not recognize it was in park. After trying to start my car with the keys it failed. My safety is put at risk, my car failing to recognize which gear shift it is in causes malfunctions while I am on the road, especially since I drive long distances at high speeds. I had a Master Technician review and preform a diagnostic on my vehicle and the codes formed for this test matched hand in hand with TCM issues under the TSB. After this, I went to the dealership to discuss this issue and the only thing that came of it was informing me that I was not eligible for a recall due to my VIN, even if I have all the symptoms under the TSB for my Ford Focus 2016. Since my car failed to start I was not able to bring it to Ford and have it tested, especially after asking if it is eligible and they insisted that it was not. No warning signs from the dashboard appeared on my vehicle to inform me of this issue. I travelled to meet with family and did not end up using my vehicle for a few days and when I tried to start my car, it would not engage. The only warning sounds I would consider a correlation before the problem would be a clicking from the starter pre-firing when I opened the door, and while the car was off.
Aug 09, 2025
I’m having a very difficult time with ford dealership there is a lot of information about this 2016 ford focus automatic transmission that has problems with either its dry clutch or the tcm transmission control module. It is revving high when you stop it doesn’t shift gears properly it jerks hard it won’t go into higher gears it will start reversing out of no were that’s a very very terrifying situation especially that me and my fiancé have a little boy in this vehicle. We were so happy to buy this vehicle and ended up having huge problems for only having 100k miles on the odometer. This is are only vehicle spent are taxes on this vehicle to get us around for a few years go on vacations all that. To call ford and be told basically if this vehicle wasn’t involved in the lawsuit against ford about this certain situation then it wouldn’t be included in the recall. I think I should file a lawsuit against ford for this why would they have on the web that every 2016 ford focus has a recall for the tcm transmission control module one time free replacement until June 2025 it says. I want something done this is not right and illegal. Organization at its finest.
Apr 04, 2025
The transmission slips and jerks at 4000 rpm's from acceleration and transmission does not go into reverse sometimes and over heats after 2 minutes of driving. It's available to be looked at. The car would not accelerate in the middle of driving on the highway. Just revs over 5000 rpm's. I took it to a transmission shop and they said it was the clutch which was going to be $3,000 to fix. My husband and my children have to experience the whiplash it gives you from the hard shifting. Also have to push it backward in neutral just to go anywhere because it has no reverse most of the time. There is a warning message on the dash that says transmission overheating wait 5 minutes and the check engine light is always on. They first appeared at 87,000 miles and it is horrible on gas I need to pay 20 dollars every 2 days just to go to work and back which I'm only work 15 minutes away. I have called my dealer no call back. I have called ford no call back. I even called the warranty place cause they sent me a notice and they said to call my dealer but they never called back
Aug 14, 2021
TRANSMISSION MODULE WAS GOING 60 CAR WHEN TO 30 MPH, CAR CAN GO IN REV WAS INFORMED BY DEALER. CAR WONT START ON COLD OR WARM DAYS NOT BATTERY, CLICKS AFTER TRYING TO START AND TURN OFF.
Dec 13, 2019
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
4 complaints
The Body Control Module controlling the lights, hatch, and door lock/unlock malfunctioned. Its a serious safety issue when the lights go out unexpectedly while driving.
Jan 19, 2023
MY DRIVER SIDE HEADLIGHT KEPT GIVING OUT AND TO FIND OUT THE WIRE OF THE SOCKET TO THE LOW BEAM LIGHT IS MELTING CAUSING MY HEADLIGHT NOT TO WORK. I REPLACED IT NOW IT'S STILL MELTING AGAIN I'M AFRAID THAT'S THERE SOMETHING WRONG WITH THE WIRING.
Jul 21, 2020
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A TURN, THE HEADLAMPS AND INSTRUMENT PANEL BECAME INOPERABLE. THE CONTACT STATED THAT THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO CORTESE FORD SERVICE DEPARTMENT (2500 W. HENRIETTA RD, ROCHESTER, NY 14623, (585)277-3280) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,600. *BF*JB
Apr 28, 2020
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT NOTICED THAT THE HEADLIGHTS ON THE VEHICLE DID NOT ILLUMINATE BRIGHT ENOUGH. THE DEALER STATED THAT THEY COULD NOT REMEDY THE HEADLIGHT FAILURE. THE FAILURE MILEAGE WAS 188. UPDATED 06/28/17*LJ *CN
Mar 02, 2017
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
4 complaints
Yes, I was on my way to school and as I pulled out into the first busy road along my way my car hesitated, jerked and was very erratic and eventually died completely, all power lost. I just barely missed being hit by another vehicle and somehow I made it within the Double suicide lane. I was extremely terrified because I don’t know anything about vehicles and this is my first car so I called my mother. And from there she had it towed and repaired. And then due to further research I stumbled across where my car might fall within a recall that has something to do with a component on my transmission. This Effect has put my mother out $4000 for a faulty transmission component sold by Ford. I would love for her to be reimbursed for that. Thank you.
Mar 27, 2022
CAR RUNS HOT WHILE IN MOTION ON HIGHWAY OR CITY STREETS, DUE TO GEARS STICKING CAUSING TRANSMISSION TO MALFUNCTION AND I MUST TURN OFF CAR TO DISENGAGE FOR 25 MINUTES.
Apr 24, 2021
CAR WILL NOT SHIFT AND STALLS SPEED OMITER GOES TO 0. CAR CUT OFF WHILE DRIVING LIGHTS SAY HILL START NOT AVAILABLE
Mar 22, 2021
CAR STARTED TRYING TO SHUT OFF RANDOMLY AND ACCELERATED AND DECELERATED, THEN CAR WOULDN'T START WAS TOLD THE CLUTCH WAS STUCK SOUNDS LIKE A RECALL I SAW ONLINE.
Jan 05, 2021
EXTERIOR LIGHTING
4 complaints
ON 12/13/2016 I BROUGHT MY 2016 FORD FOCUS TO THE DEALER BECAUSE THE AUTO HEADLIGHTS SYSTEM WILL COME ON WHEN I FELT LIKE IT AND IT ALSO AFFECTED THE NAVIGATION SCREEN LIGHTING IT WILL COME ON AND GO INTO NIGHT MODE THE SAID THEY FIX THE PROBLEM THEN ON04/17/19 I BROUGHT IT BACK TO THE DEALER FOR THE SAME PROBLEM THEY SAID THEY FIX THE PROBLEM AGAIN AND NOW MARCH 2021 I'M HAVING THE SAME PROBLEM AGAIN SOMETHING IS GOING ON
Mar 18, 2021
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM AT NIGHT BECAUSE THE LAMINATE WAS PEELING. THE CONTACT CALLED AUTOFAIR FORD IN MANCHESTER AT 603-634-100 (LOCATED AT 1475 S WILLOW ST, MANCHESTER, NH 03103) AND WAS INFORMED THAT THE WARRANTY WAS EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Dec 11, 2019
TAIL LIGHT BULB CHARRED BLACK & SOCKET MELTED .
Nov 26, 2018
EVERY TIME IT RAINS, I KEEP ON GETTING WATER INSIDE THE HEADLIGHTS NOW THE RIGHT SIDE DAYTIME RUNNING LAMPS ARE OUT, THE LEFT SIDE IS GOING OUT.THE DAYTIME RUNNING WENT OUT OCTOBER 12, 2018 THE HEADLIGHTS STARTED GETTING WATER INSIDE ABOUT 02-01-18. I HAD TO TAKE MY CAR FOR A FUEL PUMP MODULE THEY THAT IS UNDER WARRANTY FORD SAID THAT THE HEADLIGHTS ARE NOT COVERED. THERE ARE NO CRACKS IN THE HEADLIGHTS THE SERVICE WRITER SAID THAT THE SEALS MUST BE BAD TO ME THAT SOUNDS LIKE THEIR IS A DEFECT IN THE SEALS, THIS IS ALSO A SAFETY HAZARD CONSIDER MY CAR IS ONLY A 2016 2 YEARS OLD THIS SHOULD NOT BE HAPPENING.
Oct 16, 2018
VEHICLE SPEED CONTROL,ENGINE
3 complaints
2016 Ford Focus, VIN: [XXX] Power Train: Automatic Transmission: Control Module (TCM) This complaint details a recurring and severe safety defect in our 2016 Ford Focus. The vehicle's Transmission Control Module (TCM) has failed twice, resulting in sudden, complete loss of power and dangerous stalling incidents at highway speeds. In January 2023, at approximately 8,000 miles, the vehicle suddenly lost all propulsion while traveling on a highway. We were forced to execute a dangerous emergency maneuver across lanes of traffic to reach the shoulder. A Ford dealership diagnosed a failed TCM which had, in turn, caused the clutch to burn out. In July 2025, after only 7,000 additional miles (total vehicle mileage ~15,000), the identical, catastrophic failure occurred again. The vehicle once more stalled without warning on a major highway, creating another life-threatening situation. The diagnostic codes confirmed the same TCM and clutch failure, proving the issue is a persistent, underlying defect and not a random occurrence. This failure is entirely consistent with the widely-documented defect in Ford's Powershift (DPS6) transmission. This problem has been the subject of multiple national class-action lawsuits and is detailed in thousands of other consumer complaints filed. The repeated failure in our low-mileage vehicle underscores that this is a predictable and systemic design flaw that makes the vehicle inherently unsafe. We attempted to address this critical safety failure directly with Ford Motor Company. Our concerns were met with dismissal, and despite being issued a case number, Ford has failed to respond to our calls registered letter. This vehicle is unsafe to operate. We are filing this complaint to implore the NHTSA to launch a formal investigation into this defect. The repeated, sudden loss of power presents an unreasonable risk of serious injury or death to occupants and other motorists. We believe a mandatory recall is urgently required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Aug 06, 2025
I tried taking out the car and It completely stalled and went into neutral when driving . Ford has a recall for ford focus 2014-2016 but apparently mines not one.
Feb 24, 2024
WHEN GOING FROM 1ST GEAR TO 2ND GEAR THE ENGINE/TRANSMISSION STRUGGLES TO CHANGE GEAR. LEAVING YOU WITH A DELAY TO ACCELERATE WHICH CAN CAUSE INJURY & SOMEWHAT OF A STALL OUT WHILE ATTEMPTING TO TURN INTO TRAFFIC. IT SOUNDS AS IF THE ENGINE/TRANSMISSION IS GOING TO DROP OUT OF THE FRONT OF THE VEHICLE. IT FEELS AS IF SOMEONE IS PLAYING TUG OF WAR & CAN'T HOLD ONTO THE ROPE WHEN IT IS SHIFTING GEARS; SO IT FEELS LIKE IT WILL FALL OUT OF OR NOT CHANGE GEARS. I WAS TOLD THAT IS WHAT THEY ARE SUPPOSED TO DO BY THE SELLER AT DAVID IRWIN FORD IN TYLER, TX.
Nov 13, 2018
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
3 complaints
I am experiencing two significant issues with my 2016 Ford Focus, both of which closely match known recall problems documented for this model and year. However, my vehicle’s VIN does not currently show an active recall, and Ford has not covered the repairs. Canister Purge Valve (Error Code P1450): The canister purge valve in my vehicle is malfunctioning, leading to rough idling, poor fuel economy, and difficulties starting the engine. This issue also triggered the check engine light. My research shows that similar problems were included in a Ford recall for the 2016 Ford Focus, where a defective purge valve could cause stalling and inaccurate fuel readings. Despite these similarities, my VIN is not covered under this recall. Transmission Control Module (TCM) Issues: My vehicle also has transmission performance problems linked to the Transmission Control Module (TCM), causing hard shifting, irregular transmission behavior, and occasional failure to engage properly. The TCM issues are well-documented among 2016 Ford Focus vehicles, some of which were included in recalls and extended warranty programs, but my vehicle is excluded from this coverage. Given that these issues directly impact the vehicle's drivability and safety, I am requesting an investigation into why vehicles with similar symptoms are not covered by these recalls. These issues pose potential safety risks, including sudden stalling and compromised transmission performance. Thank you for your attention to this matter.
Nov 04, 2024
PURCHASED VEHICLE IN AUG 2018. VEHICLE HAS STALL ON ME 4 TIMES SINCE I HAD IT ALSO, WENT TO THE FORD HOMESTEAD DEALER FOR RECALL ISSUES BUT CAR SEEM TO STILL STALL. ENDED UP TAKING THE VEHICLE ON 05/17/19 FOR AN OIL CHANGE AND DIAGNOSTIC DUE TO THE CHECK ENGINE CAME ON AND VEHICLE WAS TAKEN TO PEP BOYS AND WAS THERE ALL WEEKEND. NOW I THOUGHT THE REPAIR WAS FIXED AND THE WAS RETURNED TO ME ON 05/19/19 WHICH THE CHECK ENGINE LIGHT CAME BACK ON. SO NOW THE CARE CONTINUE TO STALL.
May 21, 2019
ON 10/27/2018 APPROXIMATELY 1330 AFTER MAKING A RIGHT TURN ONTO 29 IN WARRENTON HEADED TOWARDS CULPEPER GOING ABOUT 45MPH THE CAR SPUTTERED AND STALLED. TOOK 3 TIMES TO GET THE VEHICLE RESTARTED. THEN DID IT AGAIN AFTER MAKING A LEFT ONTO 17 IN BEALETON. THE VEHICLE WOULD GET UP TO ABOUT 20 MPH AND JUST STALL IN TRAFFIC. THIS IS BECOMING A MAJOR SAFETY ISSUE ESPECIALLY HAVING MY 12 YEAR OLD IN THE VEHICLE WITH ME.
Oct 28, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
3 complaints
When on freeway car suddenly displays an alert saying Stop safely now And will shut off , while driving makes it impossible to properly control the car . It has done this on multiple occasions, On the freeway , on residential streets and also when starting from park and proceeding to drive car has suddenly stopped and unable to restart right away
Jul 07, 2024
EARLIER IN JANUARY, I WAS DRIVING DOWN INTERSTATE 70 FROM KANSAS CITY TO ST. LOUIS AT THE RATE OF 77 MPH. ALL OF A SUDDEN THE CAR DINGS AND SENDS A MESSAGE ON THE DASH "ENGINE FAILURE" AND THE CAR LITERALLY SHUTS DOWN. I HAD NO CONTROL OVER THE CAR, NO LIGHTS, NO BRAKES, NOTHING! LUCKILY I GOT TO THE SHOULDER OF THE ROAD SAFELY AND FINALLY CAME TO A STOP. I PUT THE CAR IN PARK AND TURNED THE KEY OFF. STILL NOTHING... I WAITED ABOUT 5 MINUTES AND THEN TURNED THE CAR BACK ON AND THANKFULLY IT STARTED. I DROVE IT TO THE NEAREST PLACE TO HAVE THEM RUN A DIAGNOSTIC TEST AND NOTHING CAME UP. FINALLY GOT IT HOME. IT'S NOT DONE THIS AGAIN, BUT NOW IT RUNS ROUGH. LIKE REALLY ROUGH. I'VE HAD THE TRANSMISSION CLUTCH FIXED ONCE ALREADY. LUCKILY IT WAS STILL UNDER WARRANTY. I WILL BE CONTACTING MY LOCAL FORD DEALER ABOUT THIS ISSUE. WAS UNAWARE IT WAS UNDER RECALL.
Jan 29, 2020
JUST FILLED MY GAS TANK UP THEN AS I LEFT THE GAS STATION GOT ABOUT 1 MILE UP THE ROAD THEN WHILE SITTING AT A STOPLIGHT I TURNED THE AC ON AND IDLE DIPPED, CAR FELT LIKE IT WAS GOING TO DIE(WHICH IT DID) THEN AS I TRIED TO RE-START, CEL CAME ON AND CAR WOULD NOT START. ABOUT 2 MORE TIMES AND IT FIRED UP ALONG WITH A SERVICE ENGINE SOON MESSAGE ... LUCKILY FOR ME I WAS A BLOCK AWAY FROM FUTURE FORD LINCOLN WHERE I ORIGINALLY PURCHASED THE VEHICLE. 3 DAYS LATER I GOT A CALL SAYING MY VEHICLE WAS READY FOR PICK UP. I GET THERE AND THEY TELL ME THAT THE REASON WAS DUE TO I HAD A AFTERMARKET POWER WIRE ROUTED OVER ENGINE ASSEMBLY CAUSING ELECTRICAL INTERFERENCE. SO THEY DISCONNECTED WHAT I PAYED A LOCAL PROFESSIONAL AUDIO SHOP $140 TO INSTALL 2 DAYS AFTER I GOT THE CAR. SO, LONG STORY SHORT, I GET IN THE VEHICLE ONLY TO SEE THAT MY FILL UP @ THE GAS STATION WAS GONE... THEY USED [XXX] NEAR 3/4 OF MY TANK OF GAS PUT OVER 100 MILES ON MY CAR AND I GET 2 BLOCKS AWAY FROM THE DEALER AND AT THE SAME LIGHT..... **** HAPPENS AGAIN!!!! TOOK IT RIGHT BACK TO THE DEALER. JUST GOT MY CAR BACK AFTER 13 DAYS IN THE SHOP AND I COULDN'T BE MORE PISSED! 4TH TIME I HAVE GONE TO PICK IT UP AFTER HEARING THAT THEY FIXED THE PROBLEM ONLY TO GET IN THE CAR, DRIVE IT, AND HAVE IT HAPPEN YET ANOTHER TIME! THEY EVEN TRIED TO TELL ME IT WAS MY RIGHT FRONT AXLE CAUSING THE PROBLEM THIS TIME AROUND. ( I JUST HAD THE LEFT FRONT AXLE REPLACED 2 MONTHS BACK AT ANOTHER DEALER) THROWING GREASE ON A CRANK SENSOR CAUSING MY CEL WITH DTC "P0106, P0236, P0340, P0344,P0365, P051B, P0532, P06A7, P08A9, P08B9" ...BLA BLA BLA... THEY DON'T KNOW WHAT THE PROBLEM IS BUT THEY KEEP WANTING TO TELL ME THEY FOUND THE PROBLEM! WHAT A WAIST OF BOTH OUR TIME. NOW THE CAR IS IN MY DRIVEWAY, WONT START, THROWING ABOUT 8 TO 12 CODES AND IM WAITING TO HEAR FROM FORD CUSTOMER CARE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Oct 20, 2017
STEERING,POWER TRAIN,ELECTRICAL SYSTEM
3 complaints
The contact owns a 2016 Ford Focus. The contact stated while driving 50-55 MPH, the steering wheel locked inadvertently. The message "Transmission Failure" was displayed. The contact veered to the side of the road and turned on the hazard lights. The contact stated that the vehicle continuously lost and regained electrical power independently. The vehicle was towed to an independent mechanic, where the contact was informed that the transmission was malfunctioning, and the contact was referred to the dealer. The vehicle was towed to the dealer, where the TCM was replaced. Additionally, the dealer informed the contact that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under Ford Campaign Number: 19N08. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 97,069.
Apr 24, 2024
NO RECALLS WHERE REPAIRED ON MY VEHICLE
Feb 28, 2021
DRIVING TO WORK ALL INSTRUMENT LIGHTS CAME ON, RPM AND SPEEDOMETER DROPPED TO 0, MILAGE TURNED TO -----, FOLLOWED BY MESSAGE STEERING ASSIST FAILURE, FOLLOWED BY TRANSMISSION FAILURE SERVICE NOW MESSAGE, I PULLED OVER TO THE SIDE OF THE ROAD. TURNED OFF THE ENGINE TO SEE IF MESSAGES WOULD CLEAR. WOULD NOT RESTART, NOT IN PARK MESSAGE CAME ON. I DISCONNECTED THE BATTERY TO TRY TO RESET THE CAR, CAR STARTED AND ALLOWED ME TO SHIFT INTO PARK, BUT WOULD NOT SHIFT INTO DRIVE. I TURNED OFF THE CAR AND DISCONNECTED THE BATTERY A SECOND TIME. STARTED THE CAR PUT IT INTO DRIVE THE CAR MOVED ALL INSTRUMENT LIGHTS EXCEPT THE ENGINE LIGHT WENT OFF. DROVE THE CAR TO THE DEALER. THE DEALER FOUND THE FOLLOWING CODES U1013:00:68 & U0101:00:68 REPLACED THE TCM ALL CODES WERE CLEARED. THEY ROAD TESTED IT TO VERIFY IT WAS FINE. A WEEK LATER THIS ALL HAPPENED AGAIN, EXCEPT I WAS STOPPED. I TURNED OFF THE CAR, IT WOULD NOT START A NEW MESSAGE IGNITION FAILURE CAME ON. I HAD TO HAVE THE CAR TOWED TO THE DEALER WHERE IT HAS BEEN FOR 2 DAYS. NO UPDATE AS TO WHAT IS WRONG.
Nov 06, 2018
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
3 complaints
Vehicle hesitates, stutters and stalls when accelerating at any speed. The dealership told us it is either a transmission module or fuel module problem. They don’t have parts to fix it. There’s been a recall and a lawsuit about this same year, make and model, but they tell us our Vin is not included in any of this. it continues to do this to this day. The dealership wants us to drop it off and leave it for 3 to 4 weeks. We can’t be without a car so we are struggling with it. We wrote Ford Motor Company a letter and they told us to contact you. The lawsuit that they lost, gave us an extended warranty, but they refuse to honor it.
Dec 17, 2023
MANUFACTURER RECALL #18S32 NHTSA RECALL #18V735 I WAS DRIVING HOME FROM WORK. I WAS PROBABLY ABOUT A MILE AND HALF AWAY FROM MY WORK. I WAS APPROACHING A RED LIGHT AND BEGAN TO SLOW DOWN AND PREPARE TO STOP. ALL OF A SUDDEN, THE DISPLAY SHOWS "NOT IN DRIVE" WHEN IT OBVIOUSLY WAS OR I WOULDN'T BE MOVING... NEXT THING, LIGHTS/ELECTRONICS WERE FLICKERING AND CAR JUST TURNED OFF IN DRIVE. WHAT WAS REALLY SCARY AND ALMOST COSTED ME MY LIFE WAS MY HAZARDS WERE NOT DISPLAYING TO SURROUNDING DRIVERS THERE WERE A FEW TIMES WHEN I GOT YELLED OR HONKED AT BUT 1 OR 2 TIMES I ALMOST GOT RAN OVER.... AFTER MY FRIEND CAME TO HELP ME PUSH IT OUT OF ROAD, HE GOT IT IN PARK, RESTARTED AND GOT CAR STARTING AGAIN.... WE TOOK THE CAR TO OUR FAMILY MECHANIC AND HE TOOK A LOOK AT IT. HE WAS GOING TO CHARGE ME A LOT FOR THE PART NEEDED TO GET FIXED. WHICH BROUGHT ME TO GO SEE IF I CAN FIND A PART FOR CHEAPER OR A MECHANIC FOR CHEAPER. THAT'S WHEN I DISCOVERED ABOUT THIS VIN AND CAR RECALL.
Oct 30, 2020
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE FUEL MILEAGE DISPLAYED 50 MILES WHEN THE TANK WAS HALFWAY FILLED. THE CONTACT ALSO MENTIONED THAT THE SPEEDOMETER AND FUEL GAUGE NEEDLES WERE RAPIDLY FLUCTUATING. ALSO, WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT TURNED THE VEHICLE OFF AND HEARD AN ABNORMAL TICKING NOISE WHEN THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 30,000.
Mar 20, 2019
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
3 complaints
My car has become hard to start after I fill up with gas. It also randomly loses all power. While driving everything in the car stops. It displays a message that says transmission is not in park, like I turned the key off but I did not. After this it won't start and displays a message on the dash that says "system start up fault". If I wait a few minutes it starts again . This has happened 3 times. I had a mechanic pull any codes. The only code is for a gasket in the evap system. The mechanic told me that Ford had a recall for this problem so I had the car towed to a Ford service center. The Ford dealer told me that my car is not included in the recall. I looked up Ford recalls and my car exhibits all of the problems described in the recall.
Aug 02, 2023
Car died and would not accelerate after slowing down to turn; no warning or dashboard lights on before incident; no overheating; started back up afterwards but stalled before engine turn over. Happened 3 times within 30 minutes
Apr 02, 2022
THE UPDATE WAS DONE ON THE PCM DUE TO VEHICLE NOT STARTING AND FUEL GAGE SAYING EMPTY WHEN I KNEW IT HAD MORE THAN HALF TANK. NOW IT IS DOING THE SAME THING ONLY WORSE. IT WORRIES ME THAT THIS HAS CAUSE MY IGNITION TO GO BAD AS WELL DUE TO THIS RECALL.
Sep 04, 2019
STEERING,POWER TRAIN
3 complaints
The transmission started failing in 2020 and part of it was repaired on a recall and part we had to pay out of pocket. The entire steering rack failed in July of 2022 requiring replacement. Reports suggest this is a known issue yet Ford offered nothing. Now the transmission is slipping and failing again less than two years since being repaired by Ford. This is a critical safety issue and they can't diagnose the car for 4-6 weeks and are offering no rental assistance for a known factory defect. These cars are dangerous and the fact that Ford won't do anything to jump on the problem when it happens means more liability for the drivers of these vehicles.
Jan 27, 2023
THE CARS STEERING HAS ON 3 OCCASIONS IN 2 MONTHS LOST STEERING! THE STEERING WHEEL SHUDDERS AND LOCKS UP AND WE LOSE CONTROL ON A TURN! THIS HAS HAPPENED AT 30 MILES PER HOUR AND AT 5 MILES . IT'S BEEN TO FORD 4 TIMES THE TRANSMISSION CLUTCH CHANGED TWICE A NEW MOTOR MOUNT BUT THEY KEEP STATING IF THERE IS NO CODE AND IT DOESN'T HAPPEN IN FRONT OF THEM THERE ISN'T ANYTHING TO FIX. I ALSO NOTIFIED FORD MOTOR COMPANY AND RECEIVED A CASE NUMBER BUT THEY DENIED THE CLAIM!
Oct 27, 2017
"TAKATA RECALL" THERE IS A RATTLING NOISE WHILE DRIVING, ALONG WITH VIBRATION AND TRANSMISSION SHUDDER IN SECOND GEAR. THE CAR FEELS LIKE IT WANTS TO GIVE OUT. THERE IS ALSO A GRINDING NOISE WHILE BREAKING AND TURNING. ALL OF THE CONCERNS MENTIONED ARE WHILE DRIVING REGARDLESS OF CITY STREET OR HIGHWAY. THE RATTLING NOISE WILL SOMETIMES OCCUR WHILE THE CAR IS OFF AND PARKED, ESPECIALLY RIGHT AFTER SHUTTING THE CAR OFF.
May 30, 2017
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
2 complaints
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 70 MPH, the "Oil Pump" message became displayed, and the vehicle decelerated and stalled. Additionally, during the failure there was a loud knocking sound coming from the engine. The contact stated that the brakes failed to function properly while the brake pedal was depressed. The vehicle was towed to the local dealer who determined that the engine had failed; however, the cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 160,000.
Jun 20, 2025
The contact owns a 2016 Ford Focus. The contact stated that upon starting the vehicle, there was an abnormal clicking noise coming from the engine. The engine lost oil pressure. The contact stated that the brake pedal was depressed but the vehicle was slow to respond, and the brake pedal was depressed to the floorboard. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where it was determined that the tensioner arm was fractured, and the fuel pump was not providing power to the engine. The vehicle was towed to the local dealer but was not diagnosed or repaired. The vehicle was towed to another local dealer, Schicker Ford of St. Louis (3300 S. Kingshighway Blvd, Saint Louis, MO 63139), who informed the contact that all the parts were not in the vehicle. The contact called the original local dealer, who informed the contact to pick up the parts. The manufacturer was contacted and referred the contact to the local dealer. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was approximately 109,000.
Jun 20, 2024
STEERING,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
Stearing went out and car would not start after filling tank with gas
Dec 26, 2024
My 2016 Ford Focus SE is stalling at higher temperatures while driving at high speeds, which is very dangerous. This issue occurs primarily during hotter daily temperatures. I have previously taken the vehicle in for the recall (NHTSA Campaign Number: 18V735000) related to the Canister Purge Valve (CPV) malfunction, which was supposed to address excessive vacuum in the fuel vapor management system. However, this did not resolve the stalling issue. This has stalled my car out at interstate highway speeds (75 MPH) which makes me lose power steering and acceleration and has nearly ended in accidents numerous of times due to this.
Aug 06, 2024
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
Electrical power steering goes in and out and the dash displays “steering assist fault” warning, and the power steering goes out entirely. You can still turn, but it takes a lot more physical effort to do so. Since it goes in and out, it can happen at any time and is very hard to get diagnosed through a diagnostic if the mechanic or dealer cannot replicate the issue.
Sep 25, 2024
Car turned off while driving three times. Once when put in park it locked on a busy road. Replaced fuse to battery, still turned off while driving. Lights stay on and its a pretty new battery so thats nit the issue, when turning the key there is no noise, no clicking or grinding. Main issue is the fact it turns off while driving and the fact it locks up when put in park. That's helpful to no one. Windows can't be rolled up either which meant being trapped guarding a vehicle in 92 degree weather. Anti theft is literally so dumb and in annoying. Great thought, terrible in practice. Am currently waiting on tow truck. Open invention on what caused this now.
Aug 24, 2023
ENGINE AND ENGINE COOLING,ENGINE
2 complaints
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle stalled while driving at approximately 45 MPH. The vehicle was steered to a parking lot. The vehicle was not able to be restarted. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed that the lower half of the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Aug 05, 2024
The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle stated shaking. The contact stopped in a parking lot and turned off and restarted the vehicle. The contact was able to drive to a dealer. The vehicle was diagnosed, and the mechanic stated that coolant was leaking from the vehicle. The contact stated that an unknown valve was replaced; however, the failure continued. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 120,000.
Jan 24, 2023
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
2 complaints
When accelerating or breaking, my cars transmission would slip causing me to slow down whiled driving. Also, my check engine light has came on. It goes on and off unexpectedly. Car shutters and shakes when accelerating.
Jul 15, 2024
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE OVERHEATING WARNING INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO "LIMP HOME" MODE, WHICH ALLOWED THE USE OF THE VEHICLE BUT NOT OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED MULTIPLE ENGINE FAILURES AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STILL EXPERIENCED HESITATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000. UPDATED 08/29/17*LJ *CN
Apr 24, 2017
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
2 complaints
the car shut off doing 60mph it was very scary took it to mechanic it had 2 codes the check engine light was on they cleaned the throttle body it ran but was struggling and rough idling drove to work and it wanted to stall multiple times put it in neutral to get idle up at a light then it stalled at a light drove home very afraid that it would shut off again took to the same mechanic to explain what happened have appt for estimate to fix . i need this car for work and am very scared to drive it as is never know when it will shut off called the dealer that sold me the car and all they said was theres no recalls and bring it in. i had an extended warranty but they said i was over by 1000 miles so no warranty i wont drive it there its a long drive. driving for many years i have never felt unsafe in a vehicle before this is very dangerous and needs to be resolved asap . also still have a loan for this car that i cant drive along with the repair costs my wife called ford directly and they said theres no recall and werent helpful at all
Oct 14, 2023
My car idles up high often and the car will speed up on it's own. When at a complete stop it struggles to stay on. Sometimes it will cut off. It has shut off while driving as well. It jerks when taking off from a complete stop. After putting gas in the car it will not start immediately. I have to pump the gas pedal for a few seconds. It eventually starts. At Autozone I had a code test ran on it and it suggested EVAP system needed replacing. So, I took it to have it fixed. Precision Tune ran an additional test on my car, but there were no errors. They even checked for any recalls or repair issues posted online, but my car was not listed. They suggested I call the manufacturer. It still does it. I can also hear a scrubbing sound while backing up, but my brake pads are good. The brake light continues to pop on saying I need brake fluid. I had that checked and I do not need brake fluid. The engine light stays on. I get my car tuned on a regular basis. I've only had it for a soon to be year in June 2021. Also, there are times when the gas fumes are strong inside of the car while driving. I want to go on trips but i'm afraid it will shut off in the middle of the interstate.
May 20, 2021
TIRES
2 complaints
The contact owns a 2016 Ford Focus equipped with Continental Tires, Tire Line: Control Contact Tour A/S Plus, Tire Size: 215/50/R15, DOT Number: (N/A). The contact stated while driving 45 MPH, an abnormal rattling sound was coming from the rear driver’s side tire. The low tire pressure message appeared on the instrument panel. The rear driver’s side tread had separated, causing the vehicle to swerve to the right. The contact struck her head on the driver’s side window and sustained an injury to her head, left thumb, and neck. The contact had not sought medical attention. The vehicle was towed to an independent mechanic and the tire was replaced. The contact stated that the tire was a replacement tire. The manufacturer was not notified of the failure. The tire failure mileage was approximately 1,300. The vehicle failure mileage was approximately 57,000.
Jul 20, 2023
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE SPARE TIRE FAILED TO FIT ON THE VEHICLE BECAUSE IT WAS TOO SMALL. THE VEHICLE WAS TAKEN TO RIVERSIDE FORD (5900 SYCAMORE CANYON BLVD, RIVERSIDE, CALIFORNIA 92507, 888) 984-4430), BUT THE DEALER COULD NOT ASSIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
Jul 26, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
2 complaints
The speakers are making a LOUD POPPING AND CRACKING. This is now happening with the radio turned off, and no Bluetooth connected to it. It even sometimes does it when the car is completely turned off. This sounds to me like an electrical issue for one. For two, this is an extreme safety issue, especially when I am driving. The last time it happened, it sounded like gunshots going off that that’s how loud it was, when my car was turned off completely, and now I am suffering from extreme tinnitus. Next time this could actually explode my eardrums. I have heard this to be an issue for multiple of these vehicles yet there has not been a recall on whatever may be causing this?! THIS IS AN EXTREME HEALTH/AUDITORY/NEUROLOGICAL SAFETY ISSUE.
Jun 19, 2023
WINDSHIELD WIPERS STICK IN LINE OF SITE SAFETY HAZARD WHEN DRIVING. HAS BEEN IN SHOP MULTIPLE TIMES AND STILL CONTINUES TO BE UNSAFE TO DRIVE.
Apr 24, 2018
EQUIPMENT
2 complaints
The radio failed and yes it is able to be inspected.Screeches as your driving it comes and goes . Never sure when it will do it scares you . There was no warning on this just started to do it and then radio was no longer working.Radio is no longer working but sound is still coming out unexpectely you never know when it will come on .
Mar 08, 2023
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH, the radio started making loud popping sounds and playing white noise at an extreme volume that was distracting. The contact stated that even with the vehicle turned off, the radio buzzed and pop loudly. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.
Aug 22, 2022
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
2 complaints
I have been having problems with ford focus for a long time. I have been told that this is normal. Recently, I had my car fixed by ford. Soon after, I was having problems with car slow start, hesitation and studdering. This is the same problems I was having before. I was told by Ford dealership that it was not the transmission. They told me that it was a crack engine head and purge valve problem. I paid for the fix even though I felt like it should have been covered in a recall. The car is not fix. I have completed 2 surveys with Ford. The department of transportation should investigate ford for its ford focuses.
Feb 22, 2023
WHEN I FIRST BOUGHT THE CAR IT STARTED MAKING NOISE WHEN I DROVE IT I TOOK IT IN THEY SAID THEY FIXED THE PROBLEMS IT WAS STILL UNDER WARRANTY. AFTER A COUPLE OF WEEKS IT STARTED MAKING THE SAME NOISES SO WHEN I HAD TIME A COUPLE OF MONTHS LATER I TOOK IT IN AGAIN AND THEY TOLD ME IT WAS THE TRANSMISSION AND THAT MY WARRANTY WAS NOT ACTIVE ANYMORE. IT MADE THE SAME NOISES THE FIRST TIME I TOOK IT IN AND THEY NEVER SAID IT WAS THE TRANSMISSION IT WAS A WHEEL PROBLEM. I'M ASKING FOR HELP ON WHAT TO DO THANKS.
Nov 13, 2019
BACK OVER PREVENTION
2 complaints
The backup camera works intermittently. When it does not work, it’s either a very fuzzy black screen with almost no visibility, or a completely black screen. You cannot see anything behind you using it. There were over 700,000 newer Ford vehicles recalled with the same issues. There are no warning lights.
Jul 21, 2022
The backup camera is often blank, distorted, or shows "camera not available".
Jan 11, 2022
FUEL SYSTEM, OTHER
2 complaints
Engine light came on while driving (1/14/2022), drove to a local auto parts store to check the code. Came back with code P1450: Unable to Bleed Up Fuel Tank Vacuum. This is the first instance of this issue in this particular vehicle to my knowledge. While I am fortunate to have avoided safety issues so far, Ford has issued a recall for similar models because "the excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash" (Ford recall #18S32, NHTSA Campaign #18V735000). My vehicle is not included in the current recall, but should be due to the similar issue and therefore a similar safety concern.
Jan 17, 2022
VEHICLE HAS A INACCURATE FUEL GAUGE AND HESITATES WHEN REFUELING THE VEHICLE AND HAS A CHECK ENGINE LIGHT ON. THIS IS ABOUT 50% OF THE TIME AND IS MOST COMMON AFTER FILLING THE FUEL TANK.
Nov 19, 2019
SUSPENSION
2 complaints
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 55 MPH, she heard an abnormal sound coming from underneath the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer and was diagnosed with needing the sway bar links replaced. The vehicle was repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 35,000. Consumer replaced sway bar link twice, once in Sept and second in Oct.
Oct 01, 2021
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WITHIN THE LAST TWO YEARS OF THE CONTACT OWNING THE VEHICLE, THE TRANSMISSION, WHEEL BEARING, AND WATER COOLING TANK WERE REPLACED. ALSO, THE HEADLIGHT ASSEMBLIES FILLED UP WITH WATER AND WERE REPLACED. THE REPAIRS WERE PERFORMED BY METRO FORD (9000 NW 7TH AVE, MIAMI, FL 33150, (305) 751-9711) EACH TIME UNDER WARRANTY. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS2209312, BUT NO RESOLUTION WAS PROVIDED. THE CONTACT REACHED OUT TO THE FLORIDA ATTORNEY GENERAL'S OFFICE FOR LEMON LAW ADVICE. THE FAILURE MILEAGE WAS 50,500.
Aug 07, 2019
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
LOST POWER WHEN ACCELERATING. CODE SAID TURBO CHARGE BOOST; GAVE # TO DEALER. THEY WANT TO CHARGE ME ANOTHER $150 TO DIAGNOSE & GET THE AME CODE AS MY MECHANIC! I HAVE BEEN CALLING TO CHECK ON A RECALL COLOR A KIT THAT BEEN RECALLED AT LEAST ON THE LAST 2 YEAR'S MODELS! THEY LOOKED AT MY CAR 1 MONTH AFTER PURCHASE IN JAN. 2019 BUT COULD FIND NO PROBLEM (CAR WAS STILL UNDER FULL WARRANTY THEN). WHEN I TOOK CAR TO DEALER TODAY, 1ST QUESTION WAS WHETHER I HAD AN EXTENDED WARRANTY! COULD NOT FIND INFO BY GOOGLING IT! THIS SITE RECOMMENDED BY MY MECHANIC. HE HAS 40 YEARS EXPERIENCE @ A DEALER! #128124;#128149;#128099; AS I TRIED TO ACCELERATED, I WAS ALMOST HIT FROM BEHIND BY A SEMI ON THE HIGHWAY DOING 70 MPH! RISK PULLING OUT ONTO HIGHWAY & INTERSTATE WITH NO POWER TO ACCELERATE FAST ENOUGH!!! DANGEROUS!!! #128124;#128149;*DT CONSUMER STATED SHE DID NOT FILL OUT THIS REPORT AND DOES NOT KNOW WHO DID. VALVE CANNISTER KIT FOR 2016 MODEL NOT RECALLED AS OF YET. TURBO CHARGER HAS BEEN REPLACED.*JB
May 27, 2020
MY 2016 FORD FOCUS SE HAS STALLED WHILE DRIVING ON THE FREEWAY TWICE IN THE PAST TWO WEEKS. IN ADDITION, THE TRANSMISSION IS VERY JERKY AND THE ENGINE STUDDERS AND MAKES LOUD NOISES WHEN SHIFTING INTO 2ND AND 3RD GEARS. THE CAR ONLY HAS 53,000 MILES ON IT, YET THE TRANSMISSION IS DEFECTIVE.
Oct 15, 2019
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
2 complaints
I JUST RECENTLY BOUGHT A CAR AND IT HAS BEEN STALLING WHILE DRIVING AND HAVING DIFFICULTY STARTING/REVVING ITSELF UP AFTER I FILL THE GAS TANK. I HAVE TAKEN IT TO A SHOP TO GET A DIAGNOSIS AND THEY SAID THAT IT MIGHT HAVE BEEN THE RECALL FOR THE GAS TANK. WELL, I LOOKED UP TO SEE IF MY CAR HAD ALREADY GOTTEN FIX FOR THE RECALL AND IT SAID THAT IT DID. SO IT MIGHT HAVE HAPPENED AGAIN, AND I'M NOT QUITE SURE WHAT TO DO. IT HAPPENS EVERY SO OFTEN. AS THE ENGINE LIGHT ALSO COMES ON AND OFF. WHEN THE LIGHT IS OFF, THE CAR IS PERFECTLY FINE, BUT WHEN IT'S ON, IT TRIES TO STALL. *TR
May 26, 2020
P1450 CODE PURGE VALVE
Oct 13, 2019
POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER
2 complaints
I WAS DRIVING ON MY WAY HOME, AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I HAD TO THROW THE CAR IN NEUTRAL AND CRANK IT BACK UP AND SLAM IT INTO DRIVE AND SPEED OFF, BECAUSE I WAS GOING TO GET HIT BOTH DIRECTIONS. THE TRANSMISSION SHUDDERS HARD IN BETWEEN GEARS, STALLS OUT ON HILLS/ STRUGGLES ON HILLS, IT FAILS TO ACCELERATE IN THE MOMENT, THE CAR FAILS TO KNOW WHAT GEAR IT WANTS TO BE IN. THAT'S JUST THE BEGINNING. I LIVE IN THE CITY A SMALL AREA NOT VERY POPULATED BUT I STILL DEAL WITH STOP AND GO TRAFFIC THE TRANSMISSION JERKS HARD IF YOU DON'T START MOVING AT A STEADY PACE. THE HIGHWAY THOUGH IT DOES RELATIVELY WELL, BUT THAT'S WHEN OTHER PROBLEMS START I HAVE LOSS OF POWER AT TIMES WHILE IN CRUISE CONTROL, IT WILL BOUNCE BACK AND FOURTH LIKE I HAVE BAD GAS OR SOMETHING, IT ALSO HAS A VERY BAD GLITCH WITH THE WINDSHIELD WIPERS (THEY HIT EACH OTHER). I HAVE HAD THE UPMOST PROBLEMS WITH THIS CAR PRIMARILY THE TRANSMISSION, BUT THAT'S NOT ALL FOLKS. I DO HOWEVER FEEL THIS CAR IS SUCH A SAFETY HAZARD TO PEOPLE, I HAVE A "DONT BUY A FOCUS" STICKER GOING DOWN BOTH SIDES OF MY CARS WINDOWS. I'M STUCK WITH THIS CAR BECAUSE OF CREDIT ISSUES SO I'M GOING TO LET EVERYONE KNOW MY STORY IF I CAN SAVE THEM HAVING PROBLEMS NOT EVEN A YEAR AFTER BUYING THIS BRAND NEW FOCUS. ALL FORD HAD TO SAY IS IT'S A CLUTCH PROBLEM IF COMPLETELY SAFE. THAT'S EVEN WHEN I TOLD THEM I DIDN'T FEEL SAFE AND I DIDN'T WANT TO DRIVE IT TILL THEY DID SOMETHING ABOUT IT. I'M NOT ON TRANSMISSION CLUTCH SET #5 I'VE DEALT WITH SO MUCH LOST TIME BECAUSE OF THIS MATTER AND FORD SHOULD BE HELD COMPLETELY RESPONSIBLE. START DATE FOR THE PROBLEMS IS THE DAY I BOUGHT THE CAR. DONT BUY A FOCUS!!!!
Jul 16, 2019
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LUNGING, THE RPM WENT ABNORMALLY HIGH, AND THE WINDSHIELD SHATTERED AFTER AN INSECT FLEW INTO A WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE FELT ABNORMAL AS THOUGH IT WAS LACKING POWER DURING TURNS AND THROUGH NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE WINDSHIELD WAS FRACTURED, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,646. UPDATED 09/08/16*LJ *CN
Jul 18, 2016
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
2 complaints
CANISTER PURGE VALVE, ENGINE STALL RECALL. I HAVE BEEN HAVING THIS ISSUE SINCE I RECIEVED THE CAR FEBUARY 2017. THE ISSUES WAS WHEN I WOULD STEP ON THE GAS TO DRIVE, IT WOULD STALL SLOWLY THE SPEED FROM ITS ORIGINAL SPEED AND CAN FEEL A PULL AND PUSH FROM THE CAR TRYING TO SPEED UP EVEN WHEN I STEP ON THE GAS PEDAL; THE CAR MOVES SLOW, ITS LIKE ITS TRYING TO GO UP A HILL WITH EFFORT BUT TIRELESS WHEN ITS NOT EVEN GOING UP A HILL. ITS MAKES A LOUD CLANK NOISE WHEN IT TRIES TO SPEED UP. IT DOESNT FEEL SMOOTH WHEN DRIVING. I HAD CALL THE MANUFACTURER FORD SINCE JANUARY 2019. THEY ASK FOR MY DATE OF BIRTH TO SUPPOSELY LOOK FOR ME IN THE SYSTEM AND MAKE ME WAIT FOR 12 MINUTES, THEN THEY HANG UP THE CALL. I MADE AN APPOINTMENT AT FORD JANUARY 2019, THEY CANCELED IT THE DAY BEFORE. I RECALLED FORD JULY 2019, THEY HANG UP ON ME AGAIN.
Jul 14, 2019
WHEN IT'S DRIVING UP A HILL IT'S MAKES A SOUND WHERE AS THE SPEED STAYS THE SAME AND DO WANT INCREASE. I BELIEVE IT'S THE CLUTCH IS SCRAPING WHEN IT RUNS. WHEN DRIVING SAME LEVEL DOES THE SAME BUT SOMETIMES UNEXPECTED.
Jan 12, 2019
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
2 complaints
OVERHEATING
Jan 12, 2019
WHEN I CUT OFF THE CAR AND HEN GOT BACK IN EVERYTHING WAS DEAD NOTHING WOULD COME ON WOULD NOT EVEN COME OUT OF PARK IT WOULD NO DO ANYTHIMG
Jul 06, 2018
SEATS
2 complaints
DRIVER'S SEAT TRACK TO SEAT ATTACHMENT POINT BECOMES LOOSE AFTER 6K MILES, CAUSING SEAT TO MOVE DURING LATERAL LOADS. DEALER REPLACED SEAT TRACK AND ISSUE REPLICATED IN 6K MILES. DEALER FIX WAS TO USE WORM CLAMPS TO REPAIR. THEY STATE THAT THEY WENT TO AN INTERNET FORUM FOR A FIX. AFTER COMPLAINTS, DEALER REPLACED WITH ANOTHER NEW SEAT TRACK. STATE MANUFACTURER HAS NO TSB OR DESIGN CHANGE YET
Apr 18, 2018
DRIVERS SEAT WILL SLIDE SIDE TO SIDE DURING TURNS. ONLY SLIDES ABOUT .5" BUT SLIDES NONE THE LESS. SLIDES LEFT TO RIDE. AFTER MULTIPLE TRIPS TO THE DEALER FINALLY GETTING A NEW SEAT FRAME INSTALLED. THEY WERE VERY HESITANT, BUT THEN FOUND OUT ITS ON BACK-ORDER. BUT THIS COULD LEAD TO INJURY DURING AN ACCIDENT. AS IT MAY HAVE YOU OFF CENTER OF THE AIRBAG IF DEPLOYED. AFTER DOING SOME RESEARCH FOUND, OUT THIS PROBLEM ISNT FIXED WITH NEW SEAT TRACK IT WILL REAPPEAR AFTER SEVERAL MORE THOUSAND MILES OF DRIVING. STARTED TO NOTICE AROUND 7000 MILES, AND HAS GOTTON PROGRESSIVELY WORSE.
Feb 06, 2018
AIR BAGS,SEAT BELTS
1 complaint
Restraint Module went bad and after I looked it up online this was a recall for my year make and model.
Jul 30, 2025
SEAT BELTS
1 complaint
Seat belt does not retract on its own, seat belt locks randomly and does not retract fully making it loose.
Jun 02, 2025
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
1 complaint
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 60 MPH, the vehicle lost motive power and the vehicle was coasted to the side of the road, and then towed to a certified mechanic. The contact believed that the mechanic had diagnosed a failure within the transmission and had completed a repair to the transmission; however, the contact was unaware of what parts were replaced. The contact stated that after the vehicle was repaired, the vehicle started hesitating and there was an abnormal revving noise coming from the engine compartment while accelerating. The contact would depress the accelerator a second time to accelerate as intended. The failure was intermittent. The message that the engine was overheating was illuminated. The vehicle was taken to the dealer who determined that the fuel pump had failed. The contact was informed that the vehicle was included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The recall repair was completed, and the fuel pump was replaced; however, the failure persisted. The vehicle was taken to a certified mechanic who diagnosed a failure with the water pump and the water pump was replaced. The mechanic was unable to determine the cause of the transmission failure. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 47,000.
Nov 07, 2024
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
The contact owns a 2016 Ford Focus. The contact stated while accelerating from a stationary position, the vehicle experienced severe jerking, vibrations, and hesitation. The vehicle was taken to the local dealer who replaced the transmission clutch but later the failure reoccurred. Additionally, the engine overheated and the vehicle stalled. Upon inspection, it was discovered that there was no coolant inside the coolant reservoir. The contact stated that no visual evidence of a coolant leak could be found. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 10,000.
Oct 08, 2024
ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
1 complaint
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle was slow to respond. The contact stated that the gears were lagging while shifting. While driving at unknown speeds, the vehicle shut down. There were no warning lights illuminated. The contact noticed that the coolant reservoir was empty. The contact added coolant. There was no indication of a coolant leak. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000. VIN tool confirms parts not available.
Aug 02, 2024
UNKNOWN OR OTHER,WHEELS
1 complaint
All of the lugs nut have swelled likely due to rust under the chrome caps and we can not get the lug wrench provided with the car onto any of the lugs nuts. A properly sized 19mm 4 way lug wrench would not fit either. This prevents us from being able to change a flat tire which could leave us stranded during my commute or on a vacation and left in an unsafe situation on the side.of the highway. This also prevents routine maintenance such as brake wear inspections and tire rotations from being completed. The car has not been taken to a dealer or service center since the issue was noticed but they would also have the same issue and would need to hammer a socket over the lug nut with excessive force. The car has a bad wheel bearing that needs to be replaced but can't since we can not remove the tire.
Jun 13, 2024
ENGINE,FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2016 Ford Focus. The contact stated that while the vehicle was idling, the vehicle made an abnormal sound and then shut off. The vehicle was able to be restarted after several attempts. The contact stated once the vehicle was restarted the message "Unable to lead up fuel pump vacuum" was displayed and the check engine warning light was illuminated. The vehicle was taken to the dealer and diagnosed and determined that the clutch and levers and catalytic convertor needed to be replaced. The vehicle was repaired. The contact stated soon after the check engine warning light illuminated again. The contact called an independent mechanic to diagnose the vehicle. The contact stated that the message "Unable to read fuel pump vacuum" recurred. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 149,000.
Jun 05, 2024
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,EQUIPMENT
1 complaint
My radio stopped working and is now making horrible loud screeching and popping noises loud enough to startle me and almost cause a crash from the reaction I have to the loud sudden noises
May 20, 2024
ENGINE AND ENGINE COOLING,SERVICE BRAKES
1 complaint
The contact owns a 2016 Ford Focus. The contact stated while driving at undisclosed speeds 6-months after purchasing the vehicle, the brakes became inoperable. The contact stated that the parking brake was used to stop the vehicle. The check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a caliper failure. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the brakes locked up, and the parking brake was used to stop the vehicle. The check engine and oil pressure warning lights were illuminated. The vehicle was towed to the same dealer where it was diagnosed with engine failure. The vehicle was repaired; however, the failure recurred. The contact stated that on another occasion while driving at undisclosed speeds, the vehicle stalled, the brakes became inoperable, and the parking brake was used to stop the vehicle. The vehicle was towed to the same dealer where it was diagnosed with the same failure. The vehicle was repaired, however, the failure recurred. The contact was notified of the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
May 07, 2024
SEAT BELTS,ENGINE
1 complaint
The coolant/antifreeze tank melts upon the returning coolant/antifreeze where the return line meets the tank due to the high temperature of the coolant/antifreeze and causes the coolant/antifreeze to spill onto the engine. This led to a high engine temperature increase warning and immediately made the vehicle to stall to prevent overheating of the engine. I already replaced the old tank with a new one. Also, the rear passenger seat belt began to fray and it makes it almost impossible to buckle up.
Mar 14, 2024
POWER TRAIN,SERVICE BRAKES,ENGINE
1 complaint
•Oil pump failed to send oil to the engine causing the brakes to go out. While trying to pull out into traffic, the engine made a pop sound, and lost the ability to accelerate. Engine and oil light turned on, was then unable to accelerate past 20mph and engine sounded horrible. • Our mechanic looked at the car and said the oil vacuum pump was obliterated inside the engine. He replaced the vacuum pump and said that the timing belt is inside the engine which is causing all the issues. • No warning lamps or messages appeared before this. Had just had an oil change a month before and there were no issues.
Dec 01, 2023
SERVICE BRAKES, HYDRAULIC
1 complaint
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 20 MPH, the ABS warning light illuminated. Additionally, the vehicle lost motive power and failed to accelerate as intended. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the passenger’ side rear wheel bearing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Nov 20, 2023
STEERING,SUSPENSION,SERVICE BRAKES
1 complaint
The car is not running right I can feel shaking, but no one else can
Nov 15, 2023
ELECTRICAL SYSTEM,EQUIPMENT
1 complaint
Radio will randomly cause a loud popping or screeching sound from the speaker while driving this is a common issue know by ford dealers that requires replacing the ACM witch is $800 for just the part.
Nov 03, 2023
ELECTRICAL SYSTEM,WHEELS
1 complaint
The lug nuts are swollen and cannot be unscrewed. Also my electrical system inside my car goes off sometimes for unknown reasons. I'm talking about my stereo.
Oct 29, 2023
STEERING,POWER TRAIN,LATCHES/LOCKS/LINKAGES
1 complaint
The contact owns a 2016 Ford Focus. The contact stated while the vehicle was parked, the message "Steering Assist Fault. Service Required" was displayed. The contact turned off and restarted the vehicle; however, the failure persisted. The dealer was notified of the failure and informed the contact that he would be charged a repair fee. The contact also stated that the hatchback had opened independently while driving and while the vehicle was parked. The contact stated that the failure occurred on several occasions. The contact related the failure to NHTSA Campaign Number: 16V698000 (Latches/Locks/Linkages, Structure). Additionally, the contact stated while driving 60 MPH and depressing the accelerator pedal, the engine revved to 4,000 but the vehicle failed to accelerate. Additionally, the transmission was slipping. The contact stated that the failure recurred increasingly, and the vehicle was downshifting unexpectedly while driving, nearly causing a crash. The contact stated that the vehicle hesitated to respond while shifting into reverse (R), and while shifting into drive (D). There was no warming light illuminated. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
Sep 22, 2023
STEERING,UNKNOWN OR OTHER
1 complaint
The car worked fine in the first couple months and slowly declined. The rpm will shoot up and down causing the car to jerk and not able to surpass certain speeds. It works sometimes, so when going to work in the freeway it was fine then it started acting up again, causing other cars to almost crash into me. I had to drive with hazards and luckily i was able to safely pull to the side. Instances like this occur a lot more now because the car doesn’t act normal anymore. I took it to a mechanic and it was a gear issue and a module error. I had asked how i was to fix it, and they said only main dealerships can fix a module board. It’s making my transmission overheat and now my steering wheel is stuck and won’t move.
Jul 22, 2023
POWER TRAIN,STRUCTURE
1 complaint
New clutch failing after 20000 miles about 1.5 years after factory change. Car shutters when trying to change gear. Dealership has been able to reproduce issue but doesn't want to cover it. Transmission randomly goes into neutral when driving on highway at speed. This has caused issues with maintaining control as engine power is not going to propel car while surrounded by other vehicles on highway. Dealer has not reproduced issue. Driver side door when ambient air temperature exceed 85 or 90 degrees, door not easily opened. Occurred for dealership personnel too. In none of these instances, warning lights appeared. My safety and others is at risk if the clutches fail prematurely, transmission randomly goes into neutral while in Drive at speed around others on the highway, and if the driver door is sticking closed when temperatures get hot. Car is available for inspection.
Jul 10, 2023
STEERING,SUSPENSION,FUEL/PROPULSION SYSTEM
1 complaint
Car stalled at stop sign after filling up on gas. Completely shut off. Would not start back up for 30 seconds. No check engine lights on. It has done this multiple times and I have taken it to the shop but they can’t find a problem. I know there was a recall on the 2.0 but this is a 1.0
Mar 25, 2023
STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
While driving on the highway my 2016 ford focus stalled without warning and would not start until after having it towed. When I go to the gas station after filling the gas tank my vehicle is either hard to start or doesn't start until after waiting a while. This happens often. My check engine light stays on and it smells like gas from the outside. The front-end apron of my vehicle has recently fallen off without warning and for no reason. I took my vehicle to San Tan Ford in Gilbert, Arizona where I purchased my 2016 Ford Focus in May of 2016. The technicians' diagnosis was engine light ml on 2pcm code p1450 p0507 fuel tank leaking replace leaking fuel tank and recommend new fuel pump possible damaged from excessive vacuum applied to tank code p1450 replace canister purge valve for code p1450 stuck open & retest. Dealership and Ford Motor Company is refusing to do repairs stating that my VIN number does not have any recalls and refused to check my front-end apron joints for recall 17S03 although my front-end apron has unattached for no reason. the technician also included that the front-end motor mount is collapsed and recommend replacing mount. Water Pump Replacement inspection found leaking recommend replacing water pump. Also, the degas bottle cracked and leaking coolant and Damaged from excessive Vacuum applied to tank The Canister Purge Valve malfunction causing excessive vacuum in the vapor management system. Stuck canister purge valves cause it to stall. If the CPV is replaced, dealers should inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. Bearing failed as the result of a sudden overload caused by vibration or imbalance compounded by rapid engine acceleration. This overloads the bearing generating a great deal of heat. Amplified through rapid acceleration and high RPM operation.
Feb 28, 2023
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
I got my 2016 Ford Focus in the summer of 2019 and from the start i had issues. The first issue was my car overheating the coolant tank kept getting a hole burned in it and the coolant would leak leaving my car to overheat I've had the tank replaced twice. The second issue was my car just kept turning off still don't know what that was about. Third issue was the vehicle not telling me the correct amount of gas i had it would say i would have a good amount of gas, but it really had little to no gas. The last issue was the Transmisson the car was stalling and gave me kick back that's the only way i can describe it I took it to my mechanic because there was no recall when i looked up my VIN, I paid almost $4000 for the transmission to be fixed to just bring it back to the mechanic because the transmission started giving me problems again. My mechanic told me that Hes having problems figuring out the programming. Today 12/08/2022 I read an article talking about how thousands of Ford Focus owners are having the same issue. I was never contacted by Ford. I called my local ford dealership, and they told me the part that my vehicle needs are on back order and they can't even look at my car until February.
Dec 08, 2022
POWER TRAIN,FUEL SYSTEM, GASOLINE
1 complaint
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact then stated when he refueled the vehicle, the vehicle failed to operate as needed. The check engine warning light illuminated. The vehicle was taken to Auto Zone to be diagnosed. The mechanic retrieved an unknown code. The manufacturer was notified of the failure and the contact was provided a case number and advised to contact the dealer. The dealer was notified, and the contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and the power control module was reprogrammed. The vehicle was not repaired. The failure mileage was approximately 70,000.
Sep 27, 2022
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ENGINE
1 complaint
The contact owns a 2016 Ford Focus. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who informed the contact that the canister purge value on the fuel tank was stuck or was sticking. The contact called the local dealer and was informed that the vehicle was not covered under a recall and informed her about scheduling an appointment. The vehicle was not diagnosed or repaired. The contact called another local dealer, Crossroads Ford of Apex (1501 N Salem St, Apex, NC 27502) but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number but no additional assistance was provided. The contact stated that the failure was similar to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was unknown.
Sep 02, 2022
POWER TRAIN,STRUCTURE,FUEL/PROPULSION SYSTEM
1 complaint
wheels such as automatic and manual transmissions, transfer cases, fluid cooling/management systems and related hoses and pipes, electronic control units and software, shift lever/gear control and indicator devices, clutches and torque convertors, drive axles, hubs, i have my service system report from the diagnostic. I've called the manufacturer they said they could not do anything.i have to go get my police report again i lost it mam ive gotnmy other paper work until then thank you i have been having problems with these people please help me god bless
Jul 13, 2022
LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
1 complaint
My drivers side door latch went on my 2016 Ford Focus with just 36,000 miles although there are prior recalls for these to be replaced on these vehicles my vin was not one so I am being forced to pay over 600.00 for an original part failing on a car with 36,000 miles
Feb 24, 2022
FUEL/PROPULSION SYSTEM,FUEL SYSTEM, GASOLINE
1 complaint
Engine light on. Fuel Tank Deformed, defective canister purge valve. Ford doesn’t want to do the service for safety recall 18S32. Ford dealership did not inspected the parts associated for safety recall 18S32 in February 2019 and noted that our vehicle is not part of the recall. Engine light when on June 2021 related to safety recall 18S32 but Ford will not fix it.
Jun 17, 2021
POWER TRAIN,AIR BAGS
1 complaint
TL* THE CONTACT OWNED A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FRONT OF THE DRIVER SIDE OF THE VEHICLE IMPACTED THE RIGHT REAR OF ANOTHER VEHICLE WITH THE FRONT LEFT AND STATED THAT THE WHOLE FRONT SHEARED OFF, CAUSED THE VEHICLE TO GO INTO A SPIN. THE VEHICLE IMPACTED A STREET SIGN. AND SIX UNIT MAILBOX STATION WHICH CAUSES THE STREET SING TO COME THRU THE REAR WINDOW OF THE VEHICLE BROKEN THE GLASS. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE BRUISES FROM THE SEAT BELT, ARM NECK, BACK INJURIES AND HAD TO SEEK MEDICAL ATTENTION. THE FRONT PASSENGER ALSO SUSTAINED NECK AND BACK INJURIES AND WOULD SEEK MEDICAL ATTENTION. THE OTHER DRIVER DID NOT SUSTAINED INJURIES, THE CONTACT MENTION THAT THE DRIVER DECLINED MEDICAL TREATMENT AT THE TIME OF THE ACCIDENT. A POLICE REPORT WAS FILED. THE CONTACT MENTION THAT THE VEHICLE WAS IN THE SHOP FOR TRANSMISSION AND POWER TRAIN FAILURES SEVERAL TIMES DUE TO THE VEHICLE FAILED TO ACCELERATED AND WAS REPAIRED OF UNKNOWN RECALLS FOR THOSE FAILURES. THE VEHICLE WAS TOWED TO GEICO INSURANCE SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,288.
Nov 10, 2020
POWER TRAIN,STRUCTURE,WHEELS
1 complaint
CAR WAS HESITANT TO GO AND SKIPPING AND MAKES AWFUL NOISE ON THE PASSENGER SIDE FRONT WHEN ON HIGHWAY ROAD NOISE. DEALER REPLACED CLUTCH AND SEALS AND DID A TRANSMISSION SERVICE. NOTHING WAS DONE ABOUT THE AWFUL ROAD NOISE
Oct 29, 2020
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
I BOUGHT A USED 2016 FORD FOCUS 4DR SE AT AUTOCITY EL CAJON ON MAY 21, 2018 WITH ODO: 45,141 AND WAS UNDER THE MANUFACTURER'S WARRANTY UPON PURCHASE FOR THE PRICE OF $15,164.23. OCTOBER 29, 2018- I RECEIVED A MASS EMAIL REMINDER FROM AUTO CITY TO CHECK IF THERE ARE ANY KNOWN RECALLS UNDER MY CAR. DECEMBER 2018- I RECEIVED A RECALL NOTICE FROM FORD VIA SNAIL MAIL AND CALLED A FORD DEALER TO SUBMIT A TICKET. I WAS TOLD THAT THE PARTS WERE NOT AVAILABLE TO FIX THE RECALL AND WILL BE NOTIFIED ONCE AVAILABLE. NO RESPONSE BACK REGARDING THE ISSUE TILL THIS DAY. SAFETY RECALL NOTICE 18S32/ NHTSA RECALL 18V-735 *I WAS ADVISED AND COMPLIED WITH ALWAYS LEAVING MY FUEL LEVEL TO 1/2 TANK OF GAS UNTIL THE RECALL GETS RESOLVED. AUGUST 2019- RECEIVED RECALL NOTICE VIA SNAIL MAIL. SAME ISSUE. SAME PROCEDURES: CALLED FORD DEALER, LEFT A TICKET/REQUEST, NO RESOLUTION. AUGUST 10, 2019-WENT TO GET OIL CHANGE AND ALIGNMENT. STARTED TO NOTICE JERKING WHILE DRIVING, ACCELERATION ISSUE, CAR START TROUBLES AND ENGINE LIGHT TURNING ON/OFF. DECEMBER 2019-GOT AN INITIAL CHECK FROM NORTH PARK AUTO REPAIR DUE TO ENGINE LIGHT ON. DTC DESCRIPTION: P219A- AIR/FUEL RATIO IMBALANCE -I WAS REFERRED TO AUTOCITY TO GET IT FIX UNDER WARRANTY DECEMBER 9, 2019- I REACHED OUT TO AUTOCITY VIA EMAIL AND TELLING THEM MY CONCERNS ABOUT THE ENGINE LIGHT AND THAT I HAVE NOT BEEN USING MY CAR FOR 2 WEEKS. DECEMBER 19, 2019- I GOT AN APPOINTMENT WITH AUTOCITY AND GOT A RESOLUTION UNDER THEIR WARRANTY: PORTFOLIO SERVICE WARRANTY WHICH LEFT ME TO PAY $100 COPAY. RECEIPT SHOWS THE FAULT CODE: P1294 THE ENGINE LIGHT ISSUE WAS FIXED , HOWEVER, I AM STILL EXPERIENCING JERKING, ACCELERATION LAG AND TROUBLE STARTING WHILE USING THE CAR TILL THIS DAY.
Aug 31, 2020
UNKNOWN OR OTHER,ELECTRICAL SYSTEM
1 complaint
ODOMETER IS OFF BY 50,000 MILES AND HAS BEEN ALTERED
Jul 16, 2020
POWER TRAIN,SEATS,ENGINE
1 complaint
FORD FOCUS PURCHASED NEW FOR OUR DAUGHTER IN 2016. WE ALL NOTICED A STUTTER OR JERKING MOTION UPON ACCELERATION AND ODD FEELING WHEN IT SHIFTED GEARS. . THIS HAS BEEN GOING ON FOR YEARS. THIS CARS IS ESSENTIALLY ALL MY DAUGHTERS. I ADVISED HER AS WELL AS CALLING MYSELF TO THE DEALERSHIP WE PURCHASED IT FROM BECAUSE SHE WANTED TO TAKE IT IN FOR AN OIL CHANGE OR TIRE ROTATION. SHE ADVISED THEM OF THE ISSUE MANY TIMES,NO EVERY TIME SHE TOOK IT UP THERE. SHE WAS ALWAYS TOLD IT WAS "NORMAL" AND NOTHING WAS WRONG WITH IT. SO WE TRUSTED THEM THAT FOR SOME ODD REASON THIS IS NORMAL. JAN 2020. SHE WAS DRIVING AND THE CAR BEGAN TO SHUDDER VERY BADLY THE CHECK ENGINE LIGHT CAME ON AND IT BEGAN TO STOP IN THE ROAD LIKE SHE WAS BREAKING . SHE DESCRIBED IT AS THE CAR WAS JUST BREAKING ON ITS OWN TYPE FEELING IN THE MIDDLE OF A BUSY ROAD. SHE BROUGHT IT SLOWLY TO THE DEALERSHIP RIGHT AWAY AS IT WAS NOT DRIVABLE.APPARENTLY IT IS AN TRANSMISSION ISSUE. A WELL KNOWN ONE! I WILL PROVIDE THE SERVICE RECORD IN THIS FOR YOU TO SEE WHAT WAS REPLACED THE NUMBERS AND CODES ETC . IT WAS AT THE SHOP JAN 10-13TH . WELL THEY DID REPLACE SOME PARTS IT WAS STILL DOING THE JERKING STUTTER WHEN ACCELERATING AFTER THE REPAIRS. AGAIN SHE ASSUMED THAT WAS NORMAL BECAUSE WE HAVE BEEN TOLD THAT MANY TIMES AND WE THOUGHT MAYBE THE ACTUAL PROBLEM SHE HAD WAS FIXED. IT WAS NOT. THE TRANSMISSION ISSUE WILL NEVER BE FIXED FROM WHAT I AM LEARNING TODAY IN REGARDS TO THIS 2016 FOCUS IN THE NEWS . I AM REACHING OUT FOR SOMEONE TO LISTEN TO ALL OF US. IT IS NOT A COINCIDENCE THAT SO MANY OF US CAN NOT SEEM TO GET OUR VEHICLES FIXED AT LEAST IF THEY CAN NOT FIX THEM TAKE THEM BACK! I NEVER KNEW THIS WAS SUCH A HUGE ONGOING PROBLEM WITH ESSENTIALLY DEFECTIVE VEHICLES.. FORD NEEDS TO BE HELD RESPONSIBLE. WE WILL TAKE THE CAR IN AGAIN NEXT WEEK FOR THEM TO TELL US ITS "NORMAL". SEAT ALSO HAS STOPPED ADJUSTING.
Jul 08, 2020
POWER TRAIN,VISIBILITY/WIPER
1 complaint
THE WIPERS STOP WORKING AND FREEZE UP IN THE MIDDLE OF THE WINDSHIELD CONSTANTLY!! BLOCKING VIEW FROM DRIVING. THE CAR SHUDDERS EVERY TIME YOU GO FROM A STOPPED POSITION. WORST CAR I'VE EVER OWNED. BEEN TO THE FORD DEALER SEVERAL TIMES. NEVER GETS FIXED. *TR
Jul 01, 2020
STEERING,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
I HAVE HAD THE CLUTCH IN THIS VEHICLE REPLACED 3 TIMES AND IT CURRENTLY HAS 37014 MILES. I HAVE HAD THE STEERING WHEEL REPLACED BECAUSE THE HEATED STEERING WHEEL DIDN'T WORK. I HAD THE TRANSMISSION MODULE REPROGRAMMED 3 TIMES. AND NOW MY BACKUP CAMERA SUDDENLY TURNS PITCH BLACK. IT'S RANDOM. I COULD JUST GO INTO REVERSE AND IT IS ALREADY PITCH BLACK. OR I COULD BE REVERSING WITH A CLEAR SCREEN AND THEN IT TURNS PITCH BLACK.
Jun 14, 2020
SUSPENSION,STRUCTURE,UNKNOWN OR OTHER
1 complaint
I WAS INVOLVED IN A SPIN OUT DUE TO RAINY WEATHER ON MONDAY APRIL 6TH, 2020. THE CAR ENDED UP HITTING THE CONCRETE DIVIDER IN THE CENTER OF THE FREEWAY IN ACCESS OF 55 MPH AND THE AIRBAGS DID NOT DEPLOY, EVEN THOUGH THE VEHICLE HAD FRONTAL/ SIDE IMPACTS. I WAS UNHARMED IN THE EVENT, BUT IT IS CONCERNING TO ME, AS MY CAR WAS TOTALED AND THE FRAME WARPED AROUND THE ENGINE.
Apr 11, 2020
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
1 complaint
CAR JERKING AFTER FUELING GAS, THE SHUTS OFF. HAVE TROUBLE RESTARTING. BRAKES WENT OUT WHILE I WAS DRIVING ALMOST CRASHED INTO SOMEONE. ECOBOOST WORKED VERY FEW TIMES
Mar 20, 2020
FUEL SYSTEM, DIESEL
1 complaint
TL* THE CONTACT OWN A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STARTED TO HESITATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 52,000. PARTS DISTRIBUTION DISCONNECT.
Feb 12, 2020
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
FOR THE LAST COUPLE YEARS, MY TRANSMISSION IN MY 2016 FORD FOCUS HAS STALLED UPON NEARLY ALL ATTEMPTS TO ACCELERATE FROM A STOP. ON JANUARY, 17 2020 I RETURNED TO MY CAR FROM THE LIBRARY IN IRVINE, CA TO DISCOVER THAT UPON TURNING THE IGNITION, THE CAR DID NOT START. I TRIED A COUPLE MORE TIMES AND MY WINDSHIELD WIPERS WENT ON ONE TIME AND STOPPED, THE LIGHTS ON MY DASHBOARD LIT UP, THE MEDIA SCREEN LIT UP AND THE INTERIOR CAR LIGHTS CAME ON. I CALLED AAA, MY INSURANCE CARRIER, DESPITE IT NOT APPEARING TO BE A BATTERY ISSUE. THE REPRESENTATIVE STAYED ON THE PHONE WITH ME AFTER I EXPLAINED THE ISSUE AND TRIED TO SCHEDULE ROADSIDE ASSISTANCE. I TRIED THE IGNITION ONE MORE TIME AND THE CAR STARTED. A NOTIFICATION ON THE DASH SCREEN APPEARED READING "TRANSMISSION SERVICE REQUIRED" AND REMAINED ON THE SCREEN FOR A SECOND BEFORE DISAPPEARING. USUALLY IF A DASH NOTIFICATION APPEARS, THE SMALL ICON LIGHT WILL REMAIN LIT WHILE I OPERATE THE VEHICLE, THIS ICON LIGHT DID NOT REMAIN ON. MY INSURANCE REPRESENTATIVE EXPLAINED THAT AN ISSUE WITH A TRANSMISSION WOULD NEED A TOW AND IT MAY BE UNSAFE TO OPERATE MY VEHICLE ON THE ROAD. I SAT IN MY CAR FOR A MINUTE AND NOTICED MY AVERAGE MPG HAD CHANGED FROM 33.3 TO 0.0. I DROVE THE CAR HOME AS I NEEDED TO LEAVE THE LOCATION TO TEND TO OTHER PARTS OF MY DAY. I ARRIVED SAFELY TO MY DESTINATION. THE FOLLOWING DAY, THE EXACT SAME SITUATION OCCURRED WHEN I ATTEMPTED TO START MY CAR AND LEAVE FOR THE DAY. TURNING THE IGNITION SEVERAL TIMES DID NOT WORK, THE WINDSHIELD WIPERS CAME ON ONCE, THE TRANSMISSION NOTICE APPEARED AND DISAPPEARED AND THE AVERAGE MPG WAS AT 0.0 AGAIN. THIS TIME, THE CAR NOTIFIED MY THAT I HAD 0 MILES UNTIL EMPTY, DESPITE THE GAS TANK CONTAINING WELL OVER A QUARTER FILL. THE GAS NOTIFICATION DISAPPEARED AND THE MILES TO EMPTY SECTION CHANGED BACK TO 175 MILES UNTIL EMPTY. I HAVE NOT DRIVEN MY VEHICLE SINCE THIS OCCURRED
Jan 31, 2020
ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
CAR WAS ON CRUISE CTL, THEN JUST WHEN INCREASING SPEED, WAS GOING 30 THEN WHEN TTO 80 BEFORE I CANCEL IT, WAS DRIVING 60 CAR AUTO WHEN TO 30, TRANSMISSION SERVICE COMES UP NOW AND TEN
Dec 21, 2019
STEERING,ELECTRICAL SYSTEM
1 complaint
2016 FORD FOCUS SE. CONSUMER WRITES IN REGARDS TO CROOKED STEERING WHEEL AND DEFECTIVE CHARGING PORTS AND BLUETOOTH. *LD *JS
Dec 10, 2019
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
ENGINE CAUGHT FIRE 2 WEEKS AFTER SERVICE DEPT AT VIC BAILEY FORD REPLACED. INCIDENT REPORT. TOTAL LOSS AND LAWSUIT COMING IF NOT COMPENSATED FOR PROPERTY DAMAGE AND EMOTIONAL DISTRESS. ENGINE IGNITED WITH ME IN VEHICLE! SERVICE BAY RELEASED CAR TO ME 2 WEEKS AGO. TOLD THEM WAS NOT FIXED FOR 2 WEEKS WAITED ON APPT. OIL LIGHT CAME ON AFTER DROPPING OF DAUGHTER TO SCHOOL. MULTIPLE WITNESSES AND VIDEOS OF FIRE UNDER CAR AND THEN BLEW DUE TO HEAT SOURCE WHICH WAS ALL SUPPOSEDLY FIXED. I WAS DRIVING THE CAR AND PULLED OVER AS SOON AS OIL LIGHT CAME ON AND I SMELLED SMOKE. TURNED INTO NEAREST PARKING LOT OFF HIGHWAY 221, SPARTANBURG SC. ROEBUCK FIRE DEPT RESPONDED. WILL NOT DRIVER A VEHICLE FROM FORD EVER AGAIN!
Nov 10, 2019
POWER TRAIN,SERVICE BRAKES
1 complaint
2016 FORD FOCUS. CONSUMER WRITES IN REGARDS TO BRAKE AND TRANSMISSION ISSUES WITH VEHICLE. *LD THE CONSUMER STATED THE BRAKE PADS WERE PREMATURELY WORN. THE TRANSMISSION WOULD SHUDDER/CLANK AND DID NOT SHIFT PROPERLY. IT HAS BEEN TO THE DEALER FOUR TIMES DUE TO THIS FAILURE. *JS
Oct 01, 2019
POWER TRAIN,SEATS,FUEL/PROPULSION SYSTEM
1 complaint
SEVER SHUDDERING WHEN SHIFTING, ESPECIALLY FROM 1ST TO 2ND GEAR; PRE-SHIFTING AT LOW RPM'S AND SLIPPING GEARS; STALLING AND NEAR-STALLING WHEN ATTEMPTING TO ACCELERATE OR WHEN ON AN INCLINE; BACK SEATS COME UNLOCKED AND FLY FORWARD WHEN YOU BRAKE HARD- CONTRARILY THE FRONT SEATS FLY BACK WHEN ACCELERATING . FORD DEMANDS PAYMENT FOR ESTIMATE/DIAGNOSTIC EVEN THOUGH THEY ARE WELL AWARE OF THE PROBLEMS WITH THIS LINE OF VEHICLE. EXTENDED WARRANTY WAS OFFERED, AT A SIGNIFICANT CHARGE- SHOULD BE FREE!!!. THESE PROBLEMS HAVE BEEN ONGOING SINCE I INITIALLY PURCHASED THE VEHICLE.
Sep 17, 2019
FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
1 complaint
ON 8/18/19 SENT FROM YAHOO MAIL ON ANDROID ----- FORWARDED MESSAGE ----- FROM: "[XXX] TO: [XXX] SENT: MON, AUG 19, 2019 AT 10:58 AM SUBJECT: VIN #[XXX] TO WHOM IT MAY CONCERN, YESTERDAY I WAS DRIVING ON HWY 17 IN WASHINGTON STATE AND THE TRANSMISSION ISSUES OF MY 2016 FORD FOCUS ALMOST COST ME MY LIFE. HWY 17 IS A 60 MPH, TWO LANE HIGHWAY SURROUNDED BY FARMLAND. WHILE DRIVING ON THAT HIGHWAY, I MANEUVERED TO PASS A SEMI-TRUCK THAT WAS TRAVELLING AT 50MPH. THERE WAS MORE THAN ENOUGH DISTANCE FROM ON-COMING TRAFFIC TO PASS SAFELY; WELL, THAT IS IF AS I PULLED ALONGSIDE THE SEMI-TRUCK I HADN'T LOST ALL POWER EVEN THOUGH I WAS PRESSING THE ACCELERATOR. THE RPM'S WENT UP TO "THE RED" 7-8, I STARTED LOSING SPEED AND PACING BESIDE THE SEMI- TRUCK. I COULD HOPE MY ACCELERATION ABILITY CAME BACK, OR I WAS GOING TO TRY TO BRAKE AND GO BACK WHEN I SAW ANOTHER CAR BEHIND ME IN THE PASSING LANE, MAKING ME A SITTING DUCK. FOR A FEW SECONDS OF PANIC, I CONSIDERED MY OPTIONS- MOSTLY TO GO OFF IN THE DITCH TO THE LEFT. LUCKILY, THE ACCELERATION CAME BACK AFTER THE NEEDLE ON THE RPM'S WENT HAYWIRE AND I SLOWLY WAS ABLE TO GET IN FRONT OF THE SEMI-TRUCK BEFORE ONCOMING TRAFFIC HIT ME. THE CAR BEHIND ME SPED PAST ME AS I GOT OVER, WITH A LOOK THAT I INTERPRETED AS HE THOUGHT I WAS TRYING TO KILL HIM. AT 47K MILES THE FIRST TRANSMISSION FAULTS BEGAN TO APPEAR. I HAVE ATTACHED COPIES OF THE FORD SERVICES AND TICKETS OPENED DUE TO THE MULTIPLE, ONGOING PROBLEMS. I AM NOT PART OF THE CLASS LEGAL ACTION FOR THE TRANSMISSION ISSUES OF 11-16 FOCUS AND FIESTAS. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Sep 04, 2019
EXTERIOR LIGHTING,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
1 complaint
I HAVE A 2016 FORD FOCUS AND HAD NOTHING BUT PROBLEMS WITH IT SINCE DAY ONE I'VE HAD THE CAR AT DEALERSHIP SEVERAL TIMES FOR THE WIPERS FIRST THEY SAID CAN'T FIND ANYTHING WRONG NEXT THEY SAID THEY ADJUSTED THE WIPERS THEN THEY SAID THEY CHANGED THE MOTOR . IT STILL STOPS IN MY VIEW WHENEVER IT RAINS I TOLD THEM IT'S STILL HAPPENING AND I WAS TOLD TO CHANGE THE WIPERS. I'M NO I SHOULD NOT HAVE TO WITH A NEW CAR. ONE MORNING I GET INTO THE CAR AND HAD FROST ON THE INSIDE OF MY WINDSHIELD I TURNED THE DEFROST ON AND WATCH MY WINDSHIELD CRACK BROUGHT TO FORD AND THEY SAID SOMETHING HIT IT LIKE A ROCK I EXPLAINED WHAT HAPPENED BUT WOULDN'T ACKNOWLEDGE THAT THERE WAS A DEFECT I TOLD THEM THAT IF THE WINDSHIELD HAD A SOLID SEAL I WOULD NOT GET FROST ON THE INSIDE THEY BRUSHED ME OFF. AND NOW MY CAR DOESN'T START RIGHT AWAY AND I CALLED CUSTOMER SERVICE AND ALL THEY SAID WAS NOTHING THEY CAN DO ABOUT IT. I'M SO FRUSTRATED WITH THIS CAR SINCE DAY ONE NO ONE AT FORD WILL HELP ME. THERE ARE OTHER PROBLEMS LIKE THE INTERIOR LIGHTS KEEP GOING OUT . I'M SO TIRED OF WASTING MY TIME BRINGING THE CAR TO THE DEALERSHIP BEING MADE TO FEEL LIKE AN IDIOT. FORD SAYS THEY PRIDE THEMSELVES ON CUSTOMER SERVICE BUT I YET TO SEE IT AS EVERY TIME THEY TREAT ME LIKE I'M MAKING THINGS UP. I WANT MY CAR IN SAFE DRIVING CONDITION. IS THAT TO MUCH TO ASK FOR!!!!IT SHOULDN'T BE BUT THAT'S HOW FOR MAKES ME FEEL..,I SHOWED VIDEOS OF WINDSHIELD WIPERS ALSO BUT I'M CRAZY
Aug 19, 2019
SERVICE BRAKES, HYDRAULIC,POWER TRAIN
1 complaint
TL* THE CONTACT OWNS A 2016 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE RPMS DROPPED BELOW 500 AND THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VACUUM ASSIST FOR THE BRAKES WAS INOPERABLE. THE VEHICLE WAS TAKEN TO DON FRANKLIN FORD (LOCATED AT 388 KY-192, LONDON, KY 40741, (888) 461-0896) ON TWO SEPARATE OCCASIONS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE DUAL CLUTCH IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN). THE CONTACT WAS INFORMED BY THE DEALER THAT THE RECALL CAMPAIGN WOULD NOT BE HONORED BECAUSE THE VEHICLE HAD A REBUILT TITLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Jul 24, 2019
WHEELS,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY VEHICLE MAKES A GRINDING SOUND LIKE TGE FLOOR IS GOING TO FALL OUT , MY GAS TELL ME IM 50 MILES UNTILL EMPTY AND I RUN OUT ALSO WHEN I TURN MY CAR MAKES A LIKE A SCRECH SOUND AND ALSO SHAKES AT THE SAME TIME. MY CAR IS GETTING DO HOT ITS MELTING THR PLASTIC AND TIRE COVERS TO WHERE ITS RUBBING ON MY TIRES. MY VEHICLE DOES NOT WANT TO CATCH SPPED SEEMS LIKE IT WANTS TO DIE.
Jun 21, 2019
ELECTRICAL SYSTEM,STRUCTURE
1 complaint
" TAKATA RECALL" I WAS DRIVING TO WORK WHEN MY CAR STARTED SMELLING HOT. I LITERALLY JUST LEFT MY HOUSE I WAS ABOUT 5 MILES FROM HOME. IT SMELLED LIKE HOW YOU USE THE HEATER FOR THE FIRST TIME DURING COLD WEATHER. I CHECKED THE GAUGES TO MAKE SURE I WAS NOT OVER HEATING. I HAD NO WARNING LIGHTS POP ON AND MY TEMP GAUGE WAS NORMAL. I THAN STARTED SEEING SMOKE COMING FROM THE SIDE OF THE HOOD. I PULLED OVER ON THE SIDE OF THE ROAD AND GOT OUT. THE ENTIRE CAR UNDER NEATH WAS ON FIRE. I IMMEDIATELY GOT AWAY FROM THE CAR AND WAITED FOR THE FIRE DEPARTMENT AND POLICE TO COME.
May 12, 2019
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
1 complaint
THE VEHICLE SHUTS DOWN, WHILE COMING TO A STOP. THE MESSAGE IN THE WINDOW READS, PUT THE CAR IN PARK IN RESTART THE VEHICLE. THIS HAS HAPPENED ON FOUR OCCASIONS. MOST RECENTLY THREE WEEKS AFTER SERVICING FOR THE SAME PROBLEM. ON THIS MOST RECENT OCCASION, SUNDAY, MARCH 31ST., I STOPPED TO PUT THE CAR IN REVERSE TO PARK AND BEGIN TO MOVE THE VEHICLE SHUT DOWN. I WAS IN FRONT OF MY HOME PARKING.
Apr 03, 2019
POWER TRAIN,STRUCTURE,ENGINE
1 complaint
AS I WAS ON MY WAY TO WORK DRIVING ON THE FREEWAY GOING 67MPH ON CRUISE CONTROL I WAS IN THE 2ND LANE IN FROM THE RIGHT . I FELT SOMETHING BUMPY UNDERNEATH MY FEET AND AS I LOWERED MY RADIO I HEARD A SCRAPING SOUND AND THEN IT FELT LIKE SOMETHING WENT UNDERNEATH MY TIRES AND I HEARD WHEN IT PULLED AND BROKE THE FRONT GRILL MADE ME SWERVE THANK GOD NO ACCIDENT. AS I WAS PULLING TO THE RIGHT IT FELT LIKE I WAS DRAGGING THE PANEL AND PARTS OF MY BUMPER. SURE ENOUGH THE UNDERNEATH PANEL CAME OFF AND THAT'S WHAT CREATED THE WHOLE BODY DAMAGE.
Apr 02, 2019
FUEL SYSTEM, GASOLINE,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
1 complaint
I PURCHASE A 2016 FORD FOCUS TODAY AND THERE'S ONE OPEN RECALL ON MY VEHICLE. THE TAKATA RECALL AND I WOULD LIKE FOR THIS ISSUE TO BE FIXED BECAUSE IT SOUNDS DANGEROUS FROM THE RESEARCH I DID ON THE RECALL. PLUS I HAVE MY 1ST CAR WRECK A COUPLE MONTHS AGO AND MY CAR WAS TOTALED OUT. I WANT TO BE SAFE BEHIND THE WHEEL AND I HAVE A LITTLE BOY; WHO WILL BE A PASSENGER IN THE VEHICLE I DON'T WANT MY CAR TO STOP IN THE MIDDLE OF THE STREET AND CAUSE A ACCIDENT AND MY SON GET HURT. PLEASE CONTACT ME AT: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mar 13, 2019
STEERING,ENGINE
1 complaint
THERE ARE CLASS ACTION SUITS OVER THE TRANSMISSION/CLUTCH RECALLS FOR THE FOCUS. FORD DEALERS CHAPMAN FORD, HORSHAM AND HOFFMAN FORD, HARRISBURG, PA, ARE REFUSING TO REPAIR THE FORD FOCUS 2016 CLUTCH THAT IS SLIPPING (ABOUT 48,000 MILES) WITH THEIR REASON BEING THAT THE CAR HAS A BRANDED TITLE. THE CAR WAS IN A MINOR ACCIDENT THAT ONLY AFFECTED THE SIDE OPPOSITE THE TRANSMISSION, AND ANY DEALER CAN CLEARLY SEE THAT ALL THE TRANSMISSION AND SURROUNDING AREAS ARE NOT DAMAGED AND ARE ORIGINAL FORD PARTS. IT WAS REALLY A SMALL AMOUNT OF BODY WORK ON THE OPPOSING SIDE. IF A CLUTCH 'BLOWS UP', THE DRIVER CAN HAVE SERIOUS LEG DAMAGE, AND ALSO THIS IS A SAFETY ISSUE AND CRASH POSSIBILITY. SINCE THE TRANSMISSION WAS NOT AFFECTED AT ALL IN THE BRANDED TITLE, FORD SHOULD REPAIR IT FOR FREE. THE TRANSMISSION/CLUTCH ISSUES ARE ALL OVER THE INTERNET AND SINCE FORD HAS QUIT MAKING THE FOCUS, IT IS EVIDENT THAT FORD KNOWS THEY HAVE CREATED THE CLUTCH ISSUE. THIS AND THE CANISTER PURGE VALVE RECALL ARE VERY DANGEROUS.YOU WOULD NOT WANT YOUR DAUGHTER DRIVING THIS CAR, AND IT NEEDS REPAIRED THIS WEEK. FORD NEEDS TO TAKE CARE OF THE SITUATION THEY KNOWINGLY CREATED. THE BRANDED TITLE HAS NOTHING TO DO AT ALL WITH THE TRANSMISSION ISSUES. EVEN THE DEALERS HAVE ADMITTED THAT. CHAPMAN FORD, HORSHAM HAS DIAGNOSED A SLIPPING CLUTCH. I HAVE PAPERWORK.
Jan 19, 2019
STEERING,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
STEERING ASSIST FAULT. HARD TO MOVE THE STEERING WHEEL. FORTUNATELY IT WAS WHEN STARTING IT THIS MORNING
Oct 02, 2018
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
MY VEHICLE STARTED SHAKING DURING ACCELERATION JUMP DURING DECELERATION. CHECK ENGINE LIGHT CAME ON AND ALSO TRANSMISSION FAILED WARNING. VEHICLE STOPPED CHANGING INTO FINAL GEAR AND PROLONGED OTHER SHIFTING SO TO 3500RNPIR MORE.THESE ACTIONS OCCURRED ON REGULAR STREETS AND HIGHWAY AS WELL.
Aug 28, 2018
SUSPENSION,POWER TRAIN,SERVICE BRAKES
1 complaint
THE TRANSMISSION SLIPS OR STOPS SUDDEN WHEN DRIVING AND IS NOT SMOOTH WHEN STOPPING . ITS HARD TO CONTROL THE BRAKE TOO. MAKES NOISE.
May 01, 2018
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
1 complaint
WIPER BLADES STOPPING IN LINE OF SIGHT DURING RAIN AND SNOW CONDITIONS CAR HAS BEEN TAKEN TO DEALER MULTIPLE TIMES AND NOT BEING FIXED. HAS REPLACED WINDSHIELD AND MOTORS AND STILL OCCURRING. VIDEO SHOWING PROBLEM NOT BEING TAKEN SERIOUSLY AND TIRED OF RICART NOT FIXING
Mar 08, 2018
VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
1 complaint
TRANSMISSION FAILURE LOSS OF COMPLETE POWER JERKING SHAKING COMPLETE SHUTDOWN OF POWER WHILE DRIVING ON FREEWAY. DANGEROUS
Feb 24, 2018
STEERING,VEHICLE SPEED CONTROL,ENGINE
1 complaint
THE TRANSMISSION DOESN'T ALLOW FOR SPEED THAT IS NEEDED ON AN INTERSTATE. IT'S SLUGGISH, SLOW, DOESN'T RESPOND WHEN GIVEN GAS.
Jan 30, 2018
SERVICE BRAKES,ENGINE
1 complaint
THE VEHICLE TURNED OFF AS WE WERE DRIVING DOWN THE ROAD AT 2PM ON FRIDAY 1/12. WE CALLED TWO DIFFERENT FORD DEALAHIPS TO GET THE CAR SERVICED. BOTH MADE AN APPT FOR THE FOLLOWING WEEK BUT NEITHER TOLD US NOT TO DRIVE THE CAR. LATER THAT DAY IF HAPPENED AGAIN AND THE BRAKES WOULD NOT WORK TO STOP THE CAR SO ANOTHER VEHICLE WAS HIT AND SUP SEQUENTALY TOTALED MY VEHICLE.
Jan 25, 2018
AIR BAGS,SEAT BELTS,ELECTRONIC STABILITY CONTROL (ESC)
1 complaint
WHEN THE CAR STARTS, IT DISPLAYS SEVERAL DASHBOARD WARNING MESSAGES AND CHIMES, INDICATING MALFUNCTIONING AIR BAGS, SEAT BELTS, TRACTION CONTROL, AND HILL START ASSIST (MANUAL TRANSMISSION). DEALERSHIP DIAGNOSED A FAULTY RESTRAINT CONTROL MODULE (RCM) AND SAID THE CAR WAS UNSAFE TO DRIVE UNTIL THE MODULE IS REPLACED. THAT WAS TWO MONTHS AGO, AND THE DEALERSHIP STILL HASN'T FOUND THE REPLACEMENT PART.
Sep 24, 2016
AIR BAGS,STRUCTURE
1 complaint
MY SON WRECKED OUR BRAND NEW FORD, OVER 6,000 DANGERO. MOST OF THE DAMAGE WAS FRONT END. NONE OF THE AIR BAGS DEPLOYED. NOT A GOOD SAFETY FEATURE IF THEY DON'T WORK.
Jul 10, 2016
Where to Find VIN for Problems Check
To check for problems and complaints on your 2016 FORD Focus, you'll need the VIN number. Find your VIN in one of these 4 common locations.
Understanding VIN Structure for Problem Reports
Each character in your 2016 FORD Focus 17-digit VIN helps identify specific complaints and problems affecting your vehicle model.
How to Check 2016 FORD Focus Problems in 3 Steps
1
Locate Your VIN
Find the 17-character VIN on your 2016 FORD Focus dashboard (visible through windshield), door jamb, engine bay, or vehicle documents.
2
Review by Component
Browse owner-reported complaints organized by vehicle component (engine, transmission, brakes, electrical) to identify common issues and problem patterns for this model year.
3
Check Safety Issues
Review crash and fire incidents for each component to assess safety concerns. Contact your FORD dealer or report problems to NHTSA at SaferCar.gov.
Frequently Asked Questions
How many problems does the 2016 FORD Focus have?
The 2016 FORD Focus currently has 1168 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2016 FORD Focus?
The most common problems reported for the 2016 FORD Focus are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2016 FORD Focus problem data come from?
All problem and complaint data for the 2016 FORD Focus comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
How do I report problems with my 2016 FORD Focus?
You can report safety problems with your 2016 FORD Focus directly to NHTSA at SaferCar.gov or call 1-888-327-4236. Your complaint helps identify patterns and may lead to recalls or investigations.
Where can I find my VIN to check problems?
Your 2016 FORD Focus VIN is located in 4 places: (1) Dashboard near windshield on driver's side, (2) Driver's door jamb sticker, (3) Engine bay, (4) Vehicle registration and insurance documents.
Is the 2016 FORD Focus reliable?
Reliability can be assessed by reviewing the number and severity of owner complaints for the 2016 FORD Focus. Check complaints by component, crash reports, and fire incidents above to evaluate potential issues and problem patterns.
Other Years - FORD Focus Problems
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