How many problems does the 2018 FORD Focus have?

The 2018 FORD Focus currently has 781 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2018 FORD Focus?

The most common problems reported for the 2018 FORD Focus are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2018 FORD Focus problem data come from?

All problem and complaint data for the 2018 FORD Focus comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2018 FORD Focus Problems

POWER TRAIN

205 complaints

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into gear properly. There was no warning light illuminated. The contact stated that while at a stop, the vehicle shimmied while attempting to shift into gear. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was related to the transmission and the contact was referred to the dealer for further assistance. The vehicle was not diagnosed or repaired by the independent mechanic. The vehicle was then taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,000.

Nov 17, 2025

The contact owns a 2018 Ford Focus. The contact stated that while driving approximately 15 MPH, the check engine warning light illuminated, and the vehicle felt as if the transmission had slipped into neutral(N). The contact was not able to get the vehicle back into gear, and the vehicle lost forward momentum. The contact was in the parking lot of the residence and stopped and called a tow truck. The vehicle was towed to a local dealer, where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was repaired. The contact stated that it was the fifth time that the clutch had been replaced. The contact stated that the clutch was most recently replaced in May 2024. The contact called the manufacturer and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 43,000.

Oct 10, 2025

Bought a used 2018 Ford Focus From a dealer in October 2024. In February 2025 the car started shuttering when put inn reverse when I left work. I drove ten miles to Home and didn't drive the car util the next day. The next morning when I went to work the car would not do more than 25 miles per hour. I pulled over and called someone to come tow the car. The car would not go in reverse. Car was taken to Dealership Which told me I needed some kind of part for the transmission. the Part was replaced but then the dealership could not get the car to go forward or in reversed. The car kept throwing codes for the mechanic. I had the car towed back home. the Transmission light is on and cannot drive the car. The car has not been driven since the end of February due to unable to pay for more repairs.

Sep 16, 2025

Transmission element B stuck on. Requiring replacement of clutch and actuator.

Sep 15, 2025

The contact owns a 2018 Ford Focus. The contact stated that on several occasions while driving at various speeds, the transmission shifted between 1st, 2nd, and 3rd gear, the engine revved up, and the vehicle jerked and lost motive power. The accelerator pedal was depressed, and the vehicle responded. The contact stated that several weeks later, the check engine warning light illuminated. The contact’s neighbor used a handheld diagnostic machine to retrieve a code related to transmission failure. The neighbor performed unstated repairs to the vehicle; however, the failure reoccurred days later. The contact stated on the last occasion, while driving at an undisclosed slight incline, between 1st and 2nd gears, the vehicle started jerking and failed to accelerate as intended. The check engine warning light illuminated with a message to "Transmission Safety - Stop for 5 Minutes" displayed. The vehicle was taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that unknown parts needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 79,000.

Aug 20, 2025

+ 200 more complaints for this component

ENGINE AND ENGINE COOLING

102 complaints

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted several times and informed the contact that the recall repair part had been ordered. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Dec 05, 2025

The contact owned a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while driving 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. While the contact was about to pull over to the side of the road, the vehicle functioned normally. No warning lights were illuminated. The contact called the dealer; however, the contact was advised that there was a waiting list. The vehicle was not repaired. The contact stated that on a separate occasion, while starting the vehicle, the message "Engine Pressurized - Stop Immediately" was displayed on the instrument panel. The vehicle was towed to the dealer, where it was diagnosed, and determined that the radiator hose had detached. The vehicle was not repaired and was pending an inspection of the engine. The contact stated that the recall repair was still pending. The dealer failed to provide an appointment for the recall repair. The contact was informed that there were several warning lights illuminated; however, the contact stated that no warning lights were illuminated. The contact was the second owner of the vehicle and stated that the original owner experienced the same loss of power with the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Dec 01, 2025

The contact owns a 2018 Ford Focus. The contact stated that while attempting to start the vehicle, the low oil pressure and the check engine warning lights illuminated. A dealer was contacted. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 82,000.

Sep 04, 2025

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to a dealer where the recall repair was performed twice; however, the failure persisted for almost two months. The manufacturer was notified of the failure and informed the contact that parts might take a while to be available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 100,000.

Sep 04, 2025

The contact owns a 2018 Ford Focus. The contact stated upon starting the vehicle, the vehicle briefly vibrated violently before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who informed the contact that the engine was idling abnormally but was unable provide a diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 88,000.

Aug 28, 2025

+ 97 more complaints for this component

ENGINE

90 complaints

I was driving on a 40mph road, went to pass someone and touched the gas to do so and the car shuddered, lost power, and made a whining noise anytime the turbo would engage. The turbocharger had to be replaced. Luckily this occurred on a road that wasn't busy and was close to home. The car has 55,000mi on it and it meticulously maintained.

Dec 16, 2025

My wife was driving her car home from work when her car suddenly overheated in light traffic. She pulled over and called me. I came by and we saw that the coolant level was low, so we filled it up to the normal level and she drove it another 20 minutes back to our home. She said it was shuddering the whole way back. I started it in the driveway later that evening and a large amount of white smoke came out of the exhaust pipe and the engine still seemed to be misfiring. I tried starting it again the next day and it would crank but not start. It seems to be an issue with the engine, my guess is a ruptured head gasket. The shuddering caused by the misfires made the car unstable to drive especially if it died while she was at speed with other cars around. The car was towed to a dealer over 30 days ago and they said that it may be related to the open recall, but they won't know until they tear it down. Which they still haven't done. There were no engine codes or prior lamp indications until the overheating event.

Oct 05, 2025

On August 26, 2025, my 2018 Ford Focus suffered an engine failure and had to be towed by AAA to [XXX] of Saugus. Prior to the tow, service advisor [XXX] confirmed the vehicle could be inspected for secondary engine damage connected to Ford recall 23S64 (oil pump drive belt). On August 29, [XXX] texted me that the engine required replacement due to engine failure but that Ford would not cover it since the oil pump belt itself had “not failed.” He claimed Ford only covers engine replacement if the belt breaks outright. This is inaccurate: recall obligations extend to secondary damage caused by the defect, which in my case left the car inoperable. When I requested inspection documentation, technician notes, and photos, Service Director [XXX] and [XXX] told me “there is no checklist” and insisted the car was “drivable,” which was false—I have the AAA tow receipt. Internal correspondence shows [XXX] asking if photos “must have been taken for SSSC contact,” yet the case was never escalated to Ford’s Special Service Support Center as required. On Sept. 30, [XXX] emailed me that he would no longer respond, accused me of manipulating details, threatened storage fees, and refused to perform recall repairs. On Oct. 1, in person, he told me [XXX] “does not need to follow Ford recall protocol” because it is a private dealer and that he blocked my vehicle in Ford’s system to prevent any [XXX] location from performing recall work. I believe [XXX] of Saugus and Ford Motor Company have failed to comply with federal recall obligations, misrepresented the condition of my vehicle, refused escalation, and retaliated against me. I respectfully request NHTSA investigate Ford and enforce compliance with recall 23S64 so my vehicle has both the recall and the secondary engine damage repaired, ensuring that my car is safe to drive INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 02, 2025

The contact owns a 2018 Ford Focus. The contact stated that upon attempting to start the vehicle, the vehicle failed to crank as intended. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the head gasket, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 93,000.

Aug 06, 2025

Loss of engine oil pressure, possible engine damage, and/or seizure.

May 30, 2025

+ 85 more complaints for this component

FUEL/PROPULSION SYSTEM

54 complaints

The fuel pump has failed and causes my car to loose power after the car has started. This is able to occur while operating the vehicle and results in immediate loss of power. This component has been inspected by an auto mechanic and will be looked at by the Ford dealership. A check engine warning appeared on 27Oct2025. However, my vehicle had been showing symptoms starting as early as Nov 2023. The symptoms included: a clunking vibration while accelerating the vehicle and switching gears, stalling at low speeds, and making weird noises when switching between gears at low speeds. I first contacted a Ford dealership about these symptoms six months ago.

Oct 30, 2025

While driving the vehicle at 60 mph in traffic, all propulsion was lost and the car displayed "stop safely now." Fortunately, I had enough momentum to drift to the side of the road, but this was a very unsafe situation. The vehicle was towed to a dealership where they diagnosed the high voltage battery to have experienced a sudden failure. The vehicle has approximately 60k miles, and searching online indicates that this is a common problem at this mileage. The replacement batteries are jow only built to order, so the vehicle has now been out of service for over 2 months while waiting on a replacement battery.

Jun 24, 2025

Vehicle keeps dying while in idle or low speed, sometimes hard to crank. Battery/electrical has been checked.

Feb 28, 2025

After filling up gas tank, car continues to sputter and tries to stall. This only happens after filling tank.

Nov 14, 2024

My car stalls when I get gas. If I get gas, I have to try multiple times to start my car and once it starts, I can’t stop. If I stop, my car will turn off and I have to start it again. My car has died in intersections and on streets many times. I called ford and they told me that I am basically out of luck and will have to have it repaired on my own dime even though I am having the same symptoms of a current recall.

Nov 12, 2024

+ 49 more complaints for this component

FUEL SYSTEM, GASOLINE

44 complaints

The contact owns a 2018 Ford Focus. The contact stated that after refueling and driving a short distance, the vehicle was parked. The contact stated that later while attempting to restart the vehicle, the vehicle failed to immediately start. Additionally, on several occasions after refueling, the vehicle failed to immediately restart. The vehicle was taken to the local dealer who replaced the canister purge valve, but the failure reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The contact stated that the vehicle was previously repaired under the NHTSA Campaign Number: 18V735000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 111,000.

Mar 12, 2025

Vehicle fails to start after refueling with gasoline. Research has revealed a faulty, purge valve as the problem.

Jan 04, 2025

The contact owns a 2018 Ford Focus. The contact stated that after the vehicle was refueled, the vehicle failed to start. In addition, the check engine warning light illuminated. The contact stated that the failure had started a year ago; however, the failure had since become persistent. The vehicle was taken to the dealer where it was diagnosed with canister purge valve failure. The contact was informed that the canister purge valve needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

Oct 24, 2024

The contact owns a 2018 Ford Focus. The contact stated that after refueling, the vehicle failed to start-up immediately. The contact stated that after starting the vehicle, the vehicle stalled. The vehicle was taken to the local Auto Zone and diagnosed with a faulty purge valve. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was approximately 90,000.

Oct 22, 2024

The contact's daughter owns a 2018 Ford Focus. The contact stated that while her daughter was driving 35-40 MPH and depressing the accelerator pedal, the vehicle jerked and hesitated to respond. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The vehicle was taken to Randy Redinger and Sons Auto Service, where it was diagnosed. The mechanic retrieved DTC codes: P0456 and P144A and determined that the canister purge valve was stuck open, which caused excessive vacuum in the fuel vapor management system and caused the fuel tank to become deformed. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,000.

Oct 07, 2024

+ 39 more complaints for this component

UNKNOWN OR OTHER

34 complaints

Engine light is on for no reason and when the rpm’s spike and stutter when accelerating

Jul 09, 2025

This incident occured right around the time of the initial recall. In January 2024. I had it repaired at another car repair shop hoping to reimbursed by Ford. The initial recall stated they would have a remedy by June 2024. This then was delayed until 1st quarter 2025. Still no remedy for the recall.

Apr 07, 2025

Transmission ĥas not shifter right since I purchased the vehicle. Perking and high rpm not shifting. Tool to ford they replaced clutches and it continued. Took it back 13 months later they claimed clutches needed replaced, issue has continued. Now the TCM is bad and jerking so severe it almost caused me to wreck. Despite them extending warranty on tcm until June 2025 they are refusing to fix it.

Mar 21, 2025

My clutch (dual clutch automatic trans) has been replaced 4+ times in less than 5 years. It will be ok for a few months and act up again. My Trans shutters and shakes bad usually in 1st gear when I'm moving from a stop. Its now affecting 2nd gear. This started happening a few months after buying the car which only had 41,000 miles. I am now out of manufacture warranty. The problem consist.

Dec 21, 2024

I was driving to church on I-95 north bound when my sunroof exploded and shattered on me and inside my car

Nov 02, 2024

+ 29 more complaints for this component

STEERING

20 complaints

I was waiting to pull out of the parking lot after work making a left turn. When it was clear I accelerated but the car felt like it didn't want to turn, it just went straight, the wheel felt like it had locked up, it was super stiff. I almost hit parked cars and almost was hit by the oncoming traffic. I was able to stop before hitting the parked cars, put my emergency lights on, put the car in reverse and had to go incredible hulk mode on the steering wheel to turn it any kind of amount.. I managed to steer the car towards the curb and park. I was stuck on the side of the road for a bit looking up what it could be and I found that it was most likely the electronic power steering system going out. I also found that there was a recall on the 2018 Ford Focus already for that same issue NHTSA#15S18/15V340. I took it to the dealer and explained what happened, they looked at it and said it is the power steering and needs to be replaced but that it's not showing up as under recall for my VIN. I called Ford but they say my VIN is not effected as well. I don't understand how since the description in the recall is exactly what happened to me and the dealer is saying that is also the problem. The car is a 2018 and has 22k miles on it, used just for work commutes. It should not be having these issues. I have 3 payments left on this car and they now want $5k plus for repairs..

Jul 13, 2025

The contact owns a 2018 Ford Focus. The contact stated while driving 20 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to the residence and was then towed to the dealer to be diagnosed. The contact was informed that the steering rack and pinion needed to be replaced. The repair was pending. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

Mar 25, 2025

My steering wheel got jammed in the middle of the road. Kt was just working fine and got stuck while I was driving. The ford dealer inspected the car and identified that my steering rack got cracked after the diagnosis. My car is driven just 40,000 miles

Mar 24, 2025

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the steering assist warning light illuminated, and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed with electronic power steering assist module failure. The contact was informed that the electronic power steering assist module needed to be reset. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.

Sep 25, 2024

The power steering went out when I was 50 miles from home. It was very difficult to steer and presented a safety hazard since the handling was compromised and it was nearly impossible to steer the car.

May 30, 2024

+ 15 more complaints for this component

POWER TRAIN,ENGINE

19 complaints

The recall has yet to be resolved for me and the nearest appointment is 2 months away, A new problem that has arisen is the transmission jerks, struggles with the car not having any warning indications

Sep 09, 2025

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 123,000.

May 20, 2025

The contact owns a 2018 Ford Focus. The contact stated that on several occasions while driving at various speeds, the RPM fluctuated while shifting gears, and the transmission shifted erratically. The check engine warning light was illuminated. The vehicle was taken to an independent mechani,c where a handheld diagnostic tool retrieved DTC: P07A3. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 119,000.

May 01, 2025

The contact owns a 2018 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated and experienced hard transmission shifts. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission clutch and the clutch actuator were replaced. The contact stated that while her significant other was driving approximately 25 MPH, the vehicle stalled. The driver was unable to pull to the side of the road. Upon inspecting the vehicle, the driver noticed that the engine had fallen onto the ground. The vehicle was towed to a second dealer, Don Vance Ford, Inc. (MO-38, Marshfield, MO 65706), where it was determined that the motor mounts needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the vehicle had failed to respond upon shifting to reverse(R). The contact stated that the vehicle was significantly sluggish while shifting into gear. The first dealer was notified of the failure and informed the contact that the transmission control module had failed; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 85,000.

Apr 08, 2025

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the check engine warning light illuminated. The vehicle was towed to an independent mechanic and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 152,910.

Mar 17, 2025

+ 14 more complaints for this component

ENGINE,FUEL/PROPULSION SYSTEM

19 complaints

The current recall issue already happened to my vehicle in 2022 and I had to pay out of pocket to have the entire engine replaced. I have contacted ford to get reimbursed for this due to the recall and they have not responded. Also this recall has been in place since 01/2024 and still no fix.

Feb 21, 2025

Vehicle has been having more frequent issues starting up. Engine stalls intermittently and hesitates after fueling up. Been getting inaccurate fuel gauge and distance to empty readings lately. Vehicle is available for inspection upon request. My safety was compromised because the car stalled without warning on the highway almost causing me to get into an accident, and it also shut down on me after pulling out from the gas station after fueling up. Car also loss power and hesitated on highway when merging, causing traffic to back up. I feel extremely unsafe. Problem was replicated with my mechanic after driving with him from the gas station. The car has always passed inspection from when I bought it and i stay up to date with its maintenance from the dealerships. The Malfunction Indicator Lamp just illuminated a few days ago from 7/18/2024 but have been experiencing this issue slowly for a few months, and has been progressively getting worse until the check engine light came on which is the current situation. Mechanic found multiple codes P1450, P0456 and etc when he connected the computer to my car showing a CPV purge valve and other issues associated.

Jul 18, 2024

Injuries: 1

The oil pump belt broke and lost oil pressure causing the car to lose power while pulling out onto a busy highway. Had to have car towed to dealership. They diagnosed the problem as related to the recall and have recommended engine replacement but are not able to repair as the recall is in the advanced notice stage. I have contacted Ford everyday for a week about needing a vehicle in the meantime. They finally approved a car rental for $45/day but it has to be a Ford. I’ve called 8 car rentals and no one carries a compact Ford at that price. I would like my vehicle fixed or reimbursed 100% for a rental. I have spent hours on the phone trying to get this resolved. I’m being told I will need to pay out of my own pocket for anything more than $45/day or pay $8100 to replace my engine with no guarantee that I will be reimbursed.

May 25, 2024

My car keeps stuttering and stalling. I've been trying to get it fixed at specialists but they say nothing is wrong with the car, even though I've been stuck on the side of the road multiple times. Not to mention the intense jerking the car does when I try and speed up .

Mar 22, 2024

Crash: 1

My fuel system failed, causing fuel leakage, problems with starting my vehicle, pressing on the gas and the vehicle not driving, which caused me to get in almost 3 collisions. my check engine light sensors are being triggered for no reason and my car continues to jerk and not drive, even if there is fuel in the tank.

Feb 26, 2024

+ 14 more complaints for this component

POWER TRAIN,FUEL/PROPULSION SYSTEM

12 complaints

Additional information to existing case # 11636712. The 3rd Evap canister valve repair on 1/15/2025 from Cook Ford Case# from Ford Michigan regarding Evap Canister Valve Recall Also, a 3rd pending code on the Transmission Control Module on my 2018 Ford Focus listed on the Cook Ford repair invoice

Jan 24, 2025

My vehicle has had 3 Evap Canister Valve Recall repairs since 2021, I purchased my 2018 Ford Focus Titanium brand new in January 2019. I have all receipts. I recently had the 3rd Evap canister valve repair January 15,2025. My vehicle had pending codes P144A and P1450 which would have prevented it from passing Texas Emmissions. My Vehicle has also had a Transmission Control Module Recall repair -TCM twice, once in 2022 and 2023. My car has had intermitten stalling in the middle of a intersection due to this recall putting me at risk for an accident. My vehicle currently has a pending code P2867 which is the TCM code. I have AAA tow truck history of my vehicle being towed to Classic Ford for these repeat repairs. I have taken my car to Classic Ford several times in Galveston, TX in which they have not successfully repaired these recalls. Which has turned into repeat repairs. Invoices to prove it. Cook Ford in Texas City recently repaired the 3rd Evap Canister Valve on January 15, 2025 in which they also found the faulty code for the Transmission Control Module. This is a serious concern.

Jan 18, 2025

2018 Ford Focus shutters, bucks when starting out from stopped position. Vibrates and lunges. RPM's too high. Dealer could not duplicate issue when I took it in

Dec 13, 2022

Occasionally, car lurches forward at stop signs without pressing the gas pedal, and other times, the car doesn't initially respond to gas pedal at a stop, stalling for 1-2 seconds and then lurching forward unexpectedly. Vehicle also trembles and shakes when upshifting from gears 1-2, and 2-3.

Jul 26, 2022

Transmission control module failed, and according to Ford Service tech, basically "ate" the clutch. Vehicle can not go above 30 mph, and does not shift properly. Tech states is not included in recalls, though thinks it should be included. Parts on backorder with no ETA on resolution. No repairs able to be made. Purge Control Valve failed, causing engine to die while fuel gauge showing 3/4 tank, repeated issue until tranmission control module failure rendered vehicle mostly unusable. Tech states is not included in recalls, though thinks it should be included. Parts on backorder with no ETA on resolution. No repairs able to be made.

Jun 10, 2022

+ 7 more complaints for this component

UNKNOWN OR OTHER,ENGINE

11 complaints

Recall Reference Number: 23S64 My vehicle experienced oil pressure & power loss, when taken in to be investigated the mechanic found that the oil pump belt that is in the oil pan made of rubber has detreated and there was rubber and metal in the oil. The exact issue described in recall referenced above. When checking to see if my VIN was covered I spoke with Ford and while they verified that my car was made in the correct plant and time frame as VINs that are affected by the recall, but as mine is a manual transmission vs. automatic they say its not covered. Why does that matter when the issue is with a belt in the oil pan, and nothing to do with the transmission.

Apr 09, 2025

The oil pump control arm failed. There is an open recall with no remedy. We were originally told Q2 2024 and now it's Q1 2025. This is unacceptable as this recall was issued in January 2024 with no remedy.

Jul 02, 2024

My oil light came on while driving, it was flashing. I pulled over, checked my oil level and it was full. I had it towed to the nearby Firestone that I always use to check what was going on, I was afraid to keep driving it. The mechanic called me a day later and said that my wetbelt had disintegrated and that my engine was gone. He said that there was no way to check this during oil changes also. He said this wetbelt caused a loss of oil pressure which is why my engine was impacted. Firestone didn't know what the error code was and reached out to the Ford Manufacturer and they were advised what a wetbelt was and did. I attempted to get the recall taken care of in March at Cavalier Ford and they cancelled my appointment since there was no active fix. I have also been advised I can replace the engine out of pocket and hopefully Ford will reimburse me. I also reached out to Beach Ford to see what I could do and what my options were, she also told me I would pay out of pocket and hopefully be reimbursed. No one can confirm if I would even be reimbursed, if I had the amount of money needed to get a new engine. Luckily, I was not put at risk or others. I do drive for a living, 50% of my job is on the road. I stopped driving my car at the first sign of trouble and only hurt the engine.

Jul 01, 2024

My engine completely locked up due to a faulty part at approx 68k miles. I sued and they immediately paid what I was asking for which was only the cost of the brand new engine I had to buy and the rental car for 3 months. In January, I was traveling approximately 55 mph when the light came on and said engine too hot, stop car now. I pulled over and opened the hood. It did not appear hot. I started the car up and temp was fine so continued down road. Approx 2 miles and temp shot up quickly and light came on again. Pulled over and waited for awhile. Car would not start and had to have it towed. It has been sitting since then while awaiting recall remedy. I am too scared to drive it with the potential for more serious issues such as fire.

May 30, 2024

2018 ford focus shit down while driving down a main road in December 2023 Had it towed at our expense to a ford dealership, they told us the engine needs replaced, estimated around $9000 Recall came out a week or so later, for the oil pump causing the engine to seize. Still waiting to hear from ford about the recall, and have been out of a car for 5 months, and they declined offering me a temporary car. I don’t know what to do from here as the car has been sitting in my yard and the battery has also died now.

May 05, 2024

+ 6 more complaints for this component

POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

10 complaints

My vehicle is part of the 23S64/23V905 Ford recall. The car died in the middle of an intersection in 2024 and Ford finally agreed to replace the faulty parts with more faulty parts until there was a fix. Now there is a fix and Ford said they will not replace it because it's still running, but when/if the parts fail again, to bring it in and they'll fix it. So if the vehicle fails on the interstate or in the middle of an intersection again and I'm in a crash, then they'll fix it. But they will not fix it until they fail because "there are too many not running vehicles in front" of mine.

Sep 26, 2025

[XXX], oil light came on, and engine fault light, That day I made a appt at the dewey ford dealership, in ankeny iowa, for monday, august 8..., I had no car problems before this date ( the 5th) august 9th, dewey texts me to let me know, the oil pump failed, and there is metal contamination in the engine and the turbo , I need a new engine and turbo charger.. to the tune of 6249.71 dollars my car is a 2018 ford focus with 50.500 miles on it !! They are saying there is not any warranty on the car, .. I see that there are some class action lawsuits for ford, with the very problem I am describing.. of course no one from ford has mentioned that... please let me know what to do... Thankyou for your help [XXX] [XXX] [XXX] .. text only please.. dont hear well ( or e mail ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 10, 2023

The vehicle is a 2018 Ford Focus SE sedan. The purge valve canister caused my car to stall in traffic and it would not start for up to 20 minutes the recall number is 18s32 but my car specifically does not have this recall, the service engine light is on it turned on right before the car stalled, this is a safety issue because it could lead to a crash due to stalling. The transmission is slipping when it is cold outside and it will not shift until 7,000RPM there is no recall on this but my vehicle has 74xxx miles and should not be having this issue, there is no warning light about the transmission. Ford is going to do a diagnostics for my purge valve but has stated they will not repair unless I pay for it due to lack of recall.

Feb 13, 2023

Purchased a Ford Focus 2018 (42,000k miles) in August 2019 from Drive Time Stone Mountain as a graduation gift for my daughter. In December 2019, while driving she notices her ECO went out and it no longer turned off when the car stopped, 2 weeks later the car stops in the middle of the street. We take it to a dealership in Statesboro, GA where she attends college and they inform us that the motor needs to be replaced. The motor is replaced and the ECO comes back on but goes off again in abt 3 mos. not even a yr later same thing happens same diagnostic of motor went out. The same FORD dealership installs a new one. Sept 2022, she is driving car stops a good Samaritan who happens to be a mechanic told her its the motor and power train and it will cost $7000 to replace because we are 60 days past warranty. Needless to say the car is still there. I have since purchased her a Kia with a lifetime engine. However, I need for this FOCUS to be fixed as a good will courtesy so I can sell it or trade it in. Paying $550 a month for a note and insurance for a non working car SUCKS! By the way, the car has 61,000k miles on it when it went out this last time. The sad part is that there are hundreds of FORD FOCUS owners with the same issue! Why not put a recall on this hunk of junk??!!!!

Dec 29, 2022

Engine shudders and sometimes stalls out when accelerating from complete stop and from low speed. Shudders also after changing gears or when trying to accelerate quickly like to change lanes. Especially after being driven more than about 50 miles without stopping. Has to be cranked 2 or 3 times after fueling and engine will only stay on if accelerator is pressed almost to the floor. Check engine light comes on and goes off randomly.

Jun 27, 2022

+ 5 more complaints for this component

POWER TRAIN,ELECTRICAL SYSTEM

8 complaints

I have had this car for 2 years, the transmission went on me in the middle of the night and I had to have it towed home and to a transmission SPECIALIST. I just got the car back 2 weeks ago after spending $2,000 to get it NH road legal. My transmission NEEDS TO BE REPLACED. I’ve contacted Ford, my car should be on the recall list but it isn’t. I have the junk transmission that they never should have “engineered”. The car has done nothing but cost my money and I still owe on because the dealership ripped me off. The attached file is from recent work, I haven’t gotten the invoice from AAMCO of Concord NH.

Sep 11, 2025

The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, and while driving at various speeds, messages that the brake fluid level was low, and to shift into park were displayed. The contact stated that other unknown messages were displayed. Additionally, the contact stated that upon turning off the vehicle, the instrument cluster and the infotainment system screen failed to turn off intermittently. The contact stated that the vehicle had also experienced abnormal battery drainage. The vehicle was taken to the dealer, where it was recommended to replace the negative (-) ground wiring cable. The vehicle was repaired; however, the failure recurred the following day. The vehicle was taken back to the dealer, where it was diagnosed and determined that the TCM had failed, and the failure could be the cause of the battery drainage. The dealer determined that the TCM needed to be replaced and ordered the part. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, and a case was filed, but no assistance was provided. The failure mileage was approximately 106,000.

Jun 11, 2025

On [XXX], I was driving to the Grocery store and didn't even drive 1/2 mile when I got a message on my dash that my transmission was over heating, while sitting at a traffic light. 28,000 miles on my Focus. I pulled into the parking lot that was there and shut the car off. I called AAA to have my car towed to MasterCare Automotive. Then I had to tow the car to Sunrise Ford 5435 US-1. Ste 1. Fort Pierce, FL 34982. Directions · (772) 461-6000. because they have the equipment to run the diagnostic on my vehicle. I received a call that they have to put a $1,300 sensor in my vehicle in order for them to do a diagnostic test. I called Ford to see if they had any help with the vehicle as I was never told that my warranty ran out in Jan 2024 nor did they offer me an extended warranty on the vehicle (which I would of purchased if I knew that my warranty expired. I was also told that more then likely would need a new transmission at over $5,000. A car that only had 28.000 miles on it shouldn't need a new transmission on it as I drive the speed limit and do not abuse my vehicle. The car that I was driving wasn't safe, if it had transmission problems, never warned about the transmission going right after the warranty ran out on the vehicle. I didn't even make it to the first transmission fluid change. Other then I receiving the message on my dashboard, I did not have any issues with the vehicle, no problems shifting the vehicle and no indications that the transmission was going to go out or I would of had my car in the shop to get my car repaired. Now I am left without a vehicle, no bus service and cannot afford to take a taxi or uber because I am disabled and don't make enough on Social Security to be able to afford these luxury of calling a cab or uber. I take car of my vehicle and have my mechanic go over my car twice a year when I have my oil changed. My records for my vehicle are at MasterCare in Port St Lucie. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 27, 2024

Transmission has failed the clutch got stuck and transmission overheating.

Dec 13, 2023

Transmission issue. Dry clutch system causes the clutch to overheat and the TCM to fail. The car jerks and lurches and doesn't shift when it should. FORD issued recall for 2016 and the same transmission is in the 2018 as well.

Aug 02, 2023

+ 3 more complaints for this component

POWER TRAIN,UNKNOWN OR OTHER

6 complaints

The Transmission is shuttering badly when taking off from stop . Like the transmission is slipping .

Feb 17, 2025

The clutch on the vehicle continues to fail. It has been replaced three times by a ford dealer. When taking off from a stopped position the vehicle makes a grinding noise and shudders when switching from first to second gear(Around 16mph). The shudders can be slight or aggressive enough that it shakes the entire car.

Sep 25, 2022

WHEN DRIVING, THE CAR WILL SHUTTER WHEN CHANGING GEARS. ALSO IN MARCH 2021, RADIO, BACKUP CAMERA AND USB PORTS STOPPED WORKING. DEALERSHIP SAID THAT IT WASN'T COVERED UNDER WARRANTY AND PAID OVER $800 FOR A NEW RADIO TO BE INSTALLED.

Apr 21, 2021

MY TRANSMISSION CLUTCHES. THEY HESITATE , SHUTTER AND IT NEVER WANTS TO MOVE AND HAS ALREADY BEEN REPAIRED TWICE.

Oct 03, 2020

WE BOUGHT THE CAR ON JULY 13 2019WITH ONLY 7 MILE ON THE ODOMETER. WITHIN 2 WEEKS OF HAVING THE CAR IT BREAKS DOWN WHILE DRIVING IT AND HAD TO GET A FORD TO TOW IT TO THE DEALERSHIP THEY HAD IT 2 DAYS AND REPLACED THE SOMETHING IN THE TRANSMISSION AT THE TIME OF IT BREAKING CAR WOULD ONLY OPERATE IN REVERSE. DEALER SHIP FIXES THE CAR GIVE IT BACK LESS THAN TWO WEEKS LATER WHILE DRIVING TO PICK UP MY HUSBAY FROM WORK WAS STOPPED FOR TRAFFIC AND WHEN I STARTED TO ROLLED AHEAD AGAIN THE TRANSMISSION LIGHT CAME ON WITH TRANSMISSON FAILURE AND AGAIN CAR WOULD ONLY DRIVE IN REVERSE. BACK TO THE DEALERSHIP THIS TIM THEY HAD IT A WEEK AND REPLACED THE TRANSMISSION CLUTCH MOTOR AND GIVE IT BACK. THEY SAID IT SHOULD BE FINE NOW. WHILE DRIVING YESTERDAY TO PICK UP MY HUSBAND FROM WORK, THE CAR LUNGES FORWARD AT A HIGH RATE OF SPEED FOR A FEW SECONDS AND THEN THE ENGINE JUST REVS WHEN GIVEN CAR LUCKILY NO ONE WAS INFRONT OF ME WHEN IT JERKED FORWARD AND IT WAS STILL MOVING ENOUGH TO PULL IT OFF THE ROAD AND OUT OF TRAFFIC HOWEVER THE DRIVER BEHIND ME CURSED AT ME FOR DRIVING THAT LAST PART OF THE TIME ONLY AT 15 MILES PER HOUR. NOW WITHOUT A CAR ALL WEEKEND CAUSE THE DEALERSHIP SERVICE DEPARTMENT IS CLOSED AND THEY CANT ISSUE A LOANER CAR UNTIL THEY REOPEN ON MONDAY MORNING.

Aug 24, 2019

+ 1 more complaint for this component

ENGINE AND ENGINE COOLING,ENGINE

6 complaints

The contact owns a 2018 Ford Focus. The contact stated while driving 70–75 MPH, the vehicle lost motive power and shut off. The contact pulled over, and the vehicle failed to restart. The oil pressure warning light illuminated and blinked. The contact stated that several unknown warning lights were illuminated after the failure. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact called the manufacturer and requested a buyback. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer agreed to assist with the repairs. The failure mileage was approximately 54,000.

Jun 14, 2024

See attached document for complaint

Apr 26, 2024

The contact owns a 2018 Ford Focus. The contact stated that while at a red light, the vehicle shut off. The contact shifted the vehicle into neutral. There was an unknown warning light illuminated. The contact called the local dealer and was informed that a diagnostic test needed to be performed. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 43,529.

Mar 12, 2024

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 10 MPH and slowing for pedestrians in a parking lot, the brake pedal was depressed however, the vehicle failed to slow down as needed. The contact shifted the vehicle to park(P) to stop the vehicle. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that due to an oil pump failure, the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 86,000. VIN tool confirms parts not available.

Jan 29, 2024

The contact's daughter owns a 2018 Ford Focus. The contact stated while his daughter was driving 70 MPH, the low oil pressure and check engine warning lights illuminated, and the vehicle started shuddering and then lost motive power. The contact's daughter was able to veer to the side of the road. The vehicle failed to restart and was towed to the local dealer, where it was diagnosed that the oil pump pretensioner belt had failed, which caused the engine and the turbo to fail. The dealer informed the contact that the engine and the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 70,318.

Sep 28, 2023

+ 1 more complaint for this component

FUEL SYSTEM, GASOLINE,ENGINE

5 complaints

The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked, lost motive power, and stalled. The vehicle was able to restart. The check engine warning light was illuminated intermittently. The contact stated that the vehicle hesitated while starting, and while shifting into reverse(R). The contact used an ODB reader and retrieved fault codes for the fuel pressure sensor and fuel pump. The vehicle was taken to a local dealer, where it was diagnosed that the fuel pressure sensor and fuel pump needed to be replaced. The contact became aware of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 70,000.

Mar 06, 2023

The contact owns a 2018 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the PCV value needed to be replaced, and that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 34,000. The contact stated that their vehicle has the same issue as other 2012-2018MY Ford Focuses but their vehicle is not included in the recall.

Dec 30, 2022

The contact owns a 2018 Ford Focus. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The contact continued to drive. The vehicle was taken to an independent mechanic where it was diagnosed that the emission system had failed. The canister purge valve and the vapor vent valve were replaced; however, the failure recurred while driving. The vehicle was taken back to the independent mechanic where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced; however, the failure persisted. The vehicle was taken back to independent who provided the same diagnostic; however, the vehicle was not repaired. The vehicle was then taken to the dealer where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 25,509. Vehicle had an issue with the Canister Purge Valve, canister vent solenoid and also other issues related to a recall that is on this type of vehicle. Our VIN number was not included with the recall, but it is the same thing that they are saying in the recall that happened to our Ford. The car only has 25817 miles. Warranty ran out on years but not mileage.

Apr 11, 2022

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE WOULD NOT START AFTER REFUELING. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT BELIEVED THAT THE FAILURE WAS RELATED TO THE PURGE VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Apr 12, 2021

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION FAILED TO PROPERLY SHIFT GEARS WHILE THE RPMS INCREASED AT LOW SPEEDS. ADDITIONALLY, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START IMMEDIATELY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. MOUNTAINEER FORD LOCATED AT 615 N. EISENHOWER DR, BECKLEY, WV 25801, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

Jun 26, 2020

AIR BAGS

5 complaints

MY DAUGHTER DRIVING HER 2018 FORD FOCUS HATCHBACK WAS INVOLVED IN A HIGH IMPACT FRONT END COLLISON AT APPROXIMATELY 35 MPH AT IMPACT. THE FOCUS HIT A SUV WHO SUDDENLY MADE A COMPLETE STOP FOR NO REASON ON 40 MPH ROAD. THE IMPACT WAS A DIRECT HIT TO THE FOCUS'S FRONT BUMPER FLUSH WITH SUV'S BACK BUMPER. THE DRIVER'S SIDE KNEE AIRBAG WAS THE ONLY AIRBAG TO DEPLOY AND THE MY DAUGHTER (DRIVER) WAS TAKEN BY AMBULANCE TO THE NEAREST HOSPITAL, SUFFERED MULTIPLE COMPRESSION FRACTURES OF THE SPINE, INJURIES TO MULTIPLE INTERVERTEBRAL DISCS, AN APPARENT KNEE LIGAMENT INJURY, AND OTHER SUPERFICIAL BRUISES, CUTS, AND SCRAPS TO THE HIPS, LEGS, SHOULDER, CHEST, AND ARMS. THE HOOD ENDED UP BENT IN HALF LIKE AN "A" FRAME, THE WINDSHIELD WAS CRACKED, MOST OF THE FRONT END WAS PUSHED INTO THE ENGINE COMPARTMENT, AND THE STEERING WHEELING HOUSING WAS CRACKED. THE FORD FOCUS IS A TOTAL LOSS. DURING EXTRACTION OF THE DRIVER, THE FIRE AND RESCUE CUT POWER TO THE VEHICLE TO PREVENT THE STEERING WHEEL AIR BAG FROM DEPLOYING. THEY REMARKED TO THE DRIVER THAT THE STEERING WHEEL AND SIDE AIRBAGS SHOULD'VE DEPLOYED WITH THE AMOUNT OF IMPACT TO THE VEHICLE AND INJURIES SUSTAINED BY THE DRIVER. MY DAUGHTER HAS BEEN IN THE HOSPITAL 3 DAYS AND IS AWAITING A BACK BRACE AND KNEE BRACE AND APPOINTMENTS WITH A NEUROSURGEON, ORTHOPEDIC SURGEON, PHYSICAL THERAPIST, AND PAIN MANAGEMENT. THERE WAS NO INDICATION OF A WARNING LIGHT FOR FAULTY AIR BAG AND THE VEHICLE HAD APPROXIMATELY 30500 ON IT AND WAS STILL UNDER THE ORIGINAL MANUFACTURER'S WARRANTY. A COPY OF THE POLICE REPORT IS PENDING RELEASE AT THIS TIME.

Aug 19, 2020

Crash: 1

Injuries: 1

OUR FOCUS WAS HIT BY A CAR. THE VEHICLE HIT THE FOCUS PRIMARILY IN THE AREA OF THE DRIVER'S SIDE DOOR. THE DOOR WAS PUSHED IN/CRUMPLED APPROXIMATELY 18-20 INCHES OVERALL, INTRUDING INTO THE PASSENGER COMPARTMENT. THE WINDOW SHATTERED. THE DAMAGE TO THE FENDER WAS SIGNIFICANT ENOUGH TO DISTORT THE FRONT BUMPER. THE "PAN" OR AREA IMMEDIATELY BELOW THE DOOR WAS BENT APPROXIMATELY 6 TO 8 INCHES TOWARD THE MIDLINE OF THE CAR. THE FORCE OF THE ACCIDENT SPUN' THE FOCUS APPROXIMATELY 180 DEGREES RESULTING IN THE FOCUS COLLIDING WITH A GUARDRAIL. THE FORCE OF THE IMPACT WITH THE GUARDRAIL BENT/DISTORTED THE BODY OF THE CAR AND CAUSED SIGNIFICANT DAMAGE TO THE REAR BUMPER AND BRAKE LIGHT ASSEMBLY. THE EXTENT AND EXPENSE OF REPAIRING THE DAMAGES NECESSITATED THE CAR BE CONSIDERED "TOTALED" BY THE INSURANCE COMPANY. THE REASON FOR MY COMPLAINT/REGISTRATION OF CONCERN IS NEITHER THE FRONT OR SIDEWALL AIRBAGS DEPLOYED DESPITE THE SEVERITY OF THE ACCIDENT. PART OF THE DECISION TO PURCHASE THE FOCUS WAS BASED ON THE SAFETY FEATURES INCLUDING THE AIRBAGS. IN HINDSIGHT, HAD WE KNOWN OF THE AIRBAG'S PROPENSITY TO FAIL TO DEPLOY DURING AN ACCIDENT OF THIS SEVERITY, OUR BUYING DECISION WOULD HAVE BEEN DIFFERENT. THE AIRBAG'S FAILURE TO DEPLOY SHOULD BE EXAMINED FOR ADEQUACY OF PURPOSE FOR WHICH THEY WERE DESIGNED.

Apr 06, 2020

Crash: 1

TL* THE CONTACT OWNED A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH THROUGH AN INTERSECTION, ANOTHER VEHICLE MAKING A LEFT TURN T-BONED HER VEHICLE ON THE PASSENGER FRONT SIDE. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG CAME OUT FROM UNDERNEATH THE STEERING WHEEL; HOWEVER, THE AIR BAG DID NOT INFLATE AND SIMPLY HIT THE FLOOR. THE OTHER AIR BAGS IN THE VEHICLE FAILED TO DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED. THE CONTACT WENT TO THE HOSPITAL AND WAS TREATED FOR PAIN TO HER LOWER BACK AND RIGHT SIDE OF HER NECK. THE OTHER DRIVER WAS ALSO TAKEN TO THE HOSPITAL; HOWEVER, THE DRIVER'S INJURIES WERE UNKNOWN. THE VEHICLE WAS INITIALLY TOWED TO A FAMILY MEMBER'S RESIDENCE AND WAS LATER TOWED BY THE INSURANCE COMPANY. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE DEALER NOR THE MANUFACTURER WHERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN

Mar 12, 2020

Crash: 1

Injuries: 2

A DRIVER RAN A RED LIGHT AND THE NOSE OF MY CAR DIRECTLY IMPACTED THEIR SIDE AT APPROXIMATELY 25-30 MPH AND MY AIRBAGS DID NOT DEPLOY. THE OTHER VEHICLE WAS A 2018 HONDA CIVIC AND THEIR SIDE BAGS DEPLOYED. EVEN THE POLICE OFFICERS WERE SHOCKED MINE DID NOT DEPLOY. I THINK WITH THE IMPACT OF THAT CALIBER THEY SHOULD HAVE GONE OFF

Apr 16, 2019

Crash: 1

I'M UNSURE IF MY VEHICLE HAS THE DEFECTIVE TAKATA INFLATORS: MY VEHICLE WAS IN MOTION, UNDER POWER AND TRAVELING GREATER THEN 32 MPH EXITING A HIGHWAY ONTO A CITY STREET. WHILE TURNING LEFT, I EITHER TURNED TO WIDE OR THE OTHER VEHICLE TURNED TO CLOSE AND MY DRIVER SIDE FRONT QTR IMPACTED THE PASSENGER FRONT QTR OF THE OTHER VEHICLE. THE IMPACT ENERGY WAS SO SIGNIFICANT THAT THE DAMAGE WAS ON THE LEFT FRONT QTR, THE FRONT AND IT TRANSFERRED THROUGH THE VEHICLE AND MY PASSENGER SIDE LOOKS MORE DAMAGED THEN THE DRIVERS SIDE. SO MUCH SO THAT THE PASSENGER DOOR WOOD NOT OPEN. I HIT MY HEAD ON THE STEERING WHEEL, WAS VIOLENTLY THRASHED AROUND IN THE VEHICLE AND THEN HIT MY HEAD ON THE DRIVER WINDOW. THE IMPACT WAS SO SIGNIFICANT THAT THE TRANSMISSION WAS COMPLETELY DESTROYED, THE ENGINE BROKE FREE FROM ITS MOUNTS, THE COOLING SYSTEM FAILED AND EVEN MY TITANIUM GLASSES WERE BROKEN WHEN I HIT MY HEAD. YET, THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE HAD ONLY 4197 MILES ON IT - BRAND NEW!!! I'VE CONTACTED FORD, FILED A CLAIM AND THEY WERE NEARLY USELESS IN HELPING WITH EVALUATING THE AIR BAG DEPLOYMENT FAILURE. THEY EVEN CONNECTED ME TO DEALERSHIPS TO HAVE THE VEHICLE TAKEN TO, ONLY TO FIND OUT THAT THEY DIDN'T EVEN HAVE TECHNICIANS, TOWING OR EVEN A BODY SHOP. I'VE CALLED SEVERAL TIMES AND RESTATED THE CONCERNS AND SPOKE TO A COUPLE OF CALL CENTER PEOPLE WITHOUT ANY HELP AND EVEN TRIED THE ONLINE CHAT TOOL AND IT KEEP FREEZING UP. THE VEHICLE IS A TOTAL LOST, I HAVE HEAD, NECK AND TISSUE TRAUMA. I'VE EXPLAINED THIS TO THE CALL CENTER AND THEY BASICALLY HAVE BEEN UNHELPFUL....I HAVE NEARLY 30 YEARS IN AUTOMOTIVE AND THE BAGS SHOULD HAVE DEPLOYED AND KEEP ME FROM INJURY!!!

Aug 24, 2018

Crash: 1

Injuries: 1

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

4 complaints

Vehicle experienced a highway-speed overheat and automatic engine shutdown. Inspection revealed antifreeze intrusion into the under-hood engine fuse box, causing widespread fuse degradation and electrical failure. This occurred following recall-related service. Vehicle lost power and is unsafe to operate due to electrical contamination and fire risk. Manufacturer and dealer have been unresponsive.

Dec 16, 2025

Engine Oil Pump Stuck Canister Purge Valve Clutch Fracture My car has difficulty starting. I have had problems with my hill start assist and air bags. My car stalls when I press gas at a light. it makes a funny noise and jerks. My engine light will come on and stalls even more and then the transmission alert comes on my dash to tell me to pull over because it’s over heating. The takeoff is extra slow like a turtle and fluid leaking. I’ve had my car at the same dealership I purchased my car.

Aug 28, 2025

P219a, p064d Total system shutdown was not recrank. Was in the middle of a four-way intersection when car died. Independent service diagnose the problem Have checked the Ford recall list and there are three recalls address to my vehicle Oil pressure light battery light and check engine light

May 20, 2024

I APPROACHED A STOP SIGN, AND LOST COMPLETE POWER, COULDN'T EVEN MOVE IT OUT OF GEAR, TRIED TO JUMP IT AND NOTHING. I COULD'VE WRECKED BECAUSE OF THIS

Nov 26, 2019

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

4 complaints

My 2018 ford focus broke down in the middle of the road on [XXX] leaving it undrivable. The engine light came on and it gave an error saying “system engine fault, service now” I had it towed to Legacy Ford in Corbin KY on [XXX] and was they advised it was due to a recall with the with Oil Pump Drive belt and told me it would be covered but they didn’t know how long it would take….after having it for OVER a month, they called and said it was finished and ready for pick-up so I picked my car up on September 9th (still was driving weird) and picked my kids up from school & daycare, then went home so I only drove it about an hour before parking it. I went to leave to take my son to school the next morning and before I even pulled out of the driveway, the same error message had kicked on and the engine would seize and died- which is the same exact thing it did whenever it initially broke down…. Well they had it towed back to them on Wednesday September 10th so they could take a look at it since it was most likely related to the recall… So they called me the next day to let me know they had checked it out and it was an issue with the PCM and is unrelated to the recall and it will be $1,600 to fix it even though it’s doing the SAME EXACT thing it did whenever it broke down the first time. I found information supporting the fact that the issues from the recall can most certainly cause damages to the PCM. I also found out my car was part of a class action lawsuit and the Plaintiffs allege that Ford internally acknowledges that there is no permanent fix for the alleged defect; however, it continued to manufacture and sale the car. I don’t know what to do at this point but if they aren’t going to make it right then I guess my next step is to speak with an attorney for emotional distress and loss of pay. I tried to resolve the issue with the dealership but they weren’t helpful so customer support opened a case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 15, 2025

After working on [XXX], my vehicle made it home, and wouldn't start. After jump starting, I began to drive it to the dealership. My safety, and others, was put at risk when the car began to smoke, lost power in a driving lane, and then burned down with extreme intensity. The dealership isn't helping. Ford said their Office of General Council is still looking into it, but originally denied my claim before saying they would reconsider my case. An official report from the Lakeland Fire Department stated mechanical failure and loss estimated to be equal to $10,000. The engine light blinked on the way home, the oil lamp went off and on, and then the car wouldn't start. These were the only signs prior to a total loss of power and smoke before my life was in jeopardy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 30, 2025

Fire: 1

My car died had trouble starting while driving Check engine kept showing code for purge valve replacement and fuel neck line. Had both replaced out of pocket had my battery replaced.

Feb 12, 2023

EACH TIME I FILL THE CAR WITH GAS, EVEN WITH THE TANK HALF FULL, THE CAR STALLS AND HAS TROUBLE STARTING. I HAVE CHECKED FOR CLOGGED OR CRACKED FUEL LINES AND THERE ARE NONE. IT PUTS OUT THE CODE P1450. REPLACEMENT OF THE FUEL TANK PRESSURE SOLENOID AND IT'S STILL HAVING THE SAME PROBLEM. I HAVE READ THAT THERE MAY BE A RECALL OF SOME SORT ON THE FUEL SYSTEM IN THESE CARS. *TR

Apr 15, 2020

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

4 complaints

The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the failed to start. The contact stated that upon revving the engine, the vehicle was able to start. Additionally, the contact stated while driving 50 MPH after refueling the vehicle, the vehicle failed to respond upon depressing the accelerator pedal, and the vehicle went into Safe Mode and stalled. The check engine warning light and several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The contact stated that upon inspecting the vehicle, he noticed that the fuel tank had collapsed. Additionally, the contact scanned the vehicle with an OBD-2 reader and retrieved a diagnostic test code indicating that there was excessive vacuum pressure in the fuel vapor management system. The vehicle was towed to the dealer, where it was determined that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline); however, the VIN was not included. The vehicle was not repaired. The contact also related the failure NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 81,000.

Sep 11, 2024

The contact owns a 2018 Ford Focus. The contact stated while driving and exceeding 45 MPH, the vehicle shuddered and hesitated to respond. The check engine warning light was illuminated. Additionally, the contact stated while driving 60-65 MPH, the vehicle stalled. The contact pulled over to the side of the road. The vehicle failed to restart and made a whining sound. The vehicle was towed to an Auto Parts store, where it was diagnosed with high-pressure fuel pump failure. The contact stated that the failure had occurred while driving at highway speeds, causing the vehicle to be towed several times. The dealer was not notified of the failure. The contact related the failure to NHTSA Campaign Numbers: 18V735000 (Fuel System, Gasoline), 18V845000 (Power Train), and 23V905000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recalls. The manufacturer referred the contact to the dealer for diagnostic testing. The failure mileage was approximately 125,000.

Aug 26, 2024

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed and coming to a stop sign, the vehicle stalled. The contact stated that the vehicle was losing motive power and the vehicle was consuming an excessive amount of fuel. The vehicle was not able to be restarted. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The dealer confirmed that the failure was related to NHTSA Campaign: 23V905000 (Engine and Engine Cooling); however, the parts to perform the repair were not yet available. The vehicle was not repaired and remained with the local dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000.

May 28, 2024

The contact owns a 2018 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to an independent mechanic where the purge valve, fuel pump, fuel tank, gasket, and fuel sender valve were replaced. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 49,805.

May 23, 2022

SERVICE BRAKES,ENGINE

4 complaints

While driving on I75 the car started to act funny. No issue indicating lights came on the dash board. I exited the highway and the brakes did not work. I was able to get the car to eventually stop without damaging anyone. I had to use the hand break. My foot had the break peddle all the way to the floor and that would not stop the car. Once the car was stopped the check engine light came on when i tried to start the car. The car was towed to the nearby Ford dealership who determined the oil pump failed which caused the turbo to fail and 2 of the 3 pistons to fail. Engine, oil pump and turbo all had to be replaced. The break pump also had to be replaced. These were all related to the oil pump failure. This could have been so much worse had i had to slow down or come to a sudden stop on the highway. Or if there was any oncoming traffic at the exit intersection i had to go through without breaks.

Feb 17, 2024

I am writing to urgently submit a formal complaint regarding a critical safety issue with my Ford Focus, VIN: [XXX] , and Ford's alarming failure to promptly notify owners about the defect described in Safety Recall 23S64. On [XXX], I experienced a terrifying incident while driving on the highway when my car suffered a sudden loss of power braking, resulting in a near miss accident and inflicting emotional distress. I towed the vehicle to a Ford dealer for assessment, where it was determined that the engine had failed and required a full replacement. After doing research myself, I found that my car is among those affected by Safety Recall 23S64, a fact of which I was completely unaware until after the incident. According to Ford's own communication to US dealers, new or in-stock vehicles under this recall are not to be demonstrated or delivered until repair instructions are provided, and customer notifications are to be issued only after repair instructions and parts ordering information are made available to dealers. At the moment, I have yet to receive any such notification or communication from Ford, despite my vehicle being directly impacted by the defect outlined therein. Furthermore, Ford expects me to shoulder the financial burden of the necessary repairs upfront, with the promise of reimbursement once the full FSA bulletin is released, a process that may extend until June. I am lucky this situation was a near miss, however, for others this might be a life threatening experience. If Ford does not take immediate action to remedy those who have been affected early on in the recall, I will have to seek legal action for Ford's negligence, seeking compensation for material costs associated with the repair of my vehicle, as well as recompense for lost wages due to lack of transportation, the cost of a rental vehicle, and the significant emotional distress I experienced during this harrowing experience. Thank you for your urgent attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 09, 2024

Engine oil light came on. Lost my brakes . Upon inspection brake vacuum pump failed. And turbo failed from oil starvation. Problem found. oil pump screen blocked off with belt particles.

Feb 08, 2024

Vehicle has less than 70,000 miles on it. While driving lost oil pressure and brakes. Yes available for inspection. When pressure was lost and brakes failed I could not have stopped to avoid an accident. Multiple articles on the pump failure. Spoke with Ford they say not their problem. No warning. Engine light came on with brake light while driving. Car has been sitting parked. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 25, 2023

ELECTRICAL SYSTEM

4 complaints

When weather began to get cold in 2023, the car's Sync system and all associated electronics (back up camera, usb ports, radio, navigation, touch screen, etc.,) went dark. At first 30% of the time, but within weeks the system was dead. Looking online, we found many other people having similar experiences with Ford products. The Ford dealership who serviced the problem said it was very common in Ford 150s. At first the component would fail and turn off and on intermittently. There was no warning. It would cut out or resume mid trip. Within a day or so, failure and possible resumption only happened when the car was turned on from a full stop and key removal. Updating the Sync system was not an option as it would go black or not connect to any methods. Dealership was unable to attempt an update as well. The part was replaced by a ford dealership. I no longer have it but they may. This puts myself and others at risk for multiple reasons a) Backup Camera display failing unexpectedly, b) navigation system failing unexpectedly, c) electrical component failure in the car may lead to other electrical systems failing. The issue was investigated and reproduced by Lilliston Ford in Vineland, NJ on Dec 21, when they deemed it a failure of the AIMS component and said it required full replacement. It was at this time they indicated that they are seeing it in other Ford vehicles. There were no symptoms. It was a fairly rapid degeneration from "sometimes" to "constant" failure within 2-3 weeks.

Dec 28, 2023

USB, Sync, radio system and A/C stopped working. Dealership found APIM is defective and needs to be replaced. This issue has occurred for many other Ford vehicles and is a known defective part, although Ford will not cover the cost (over $1500) to replace since there is not recall for this Ford make, model and year.

Dec 05, 2022

The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, the "Transmission Failure, Service Immediately" message appeared on the instrument panel. The contact had the vehicle towed to the dealer where she was informed that the electrical wiring was soy based, which attracted rodents to chew on the wires. The contact stated prior to the failure, the oxygen sensor warning light had appeared on the instrument panel and was serviced by the dealer. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 15,000.

Aug 09, 2022

Everytime I fill my gas tank .Dies ,cuts out ,won't stay at a idle. Also the power train .When taking off at times feels like the transmission is falling out jerking or hesitant.

Jun 21, 2021

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

4 complaints

Car does not start or stalls when new fuel is added, poor fuel mpg. Check engine light with 1450 code. Recall on other fords 18s32 has the same issues but is not covering this model.

Apr 06, 2023

1) The car shuts off and has difficulty turning on after filling up the gas tank. It will turn on for five seconds, lung forward, and then shut off. It has not been inspected yet. There is a check engine light on and showed up about 2 months ago (same time as when the issue started). 2)The center media screen shut off. This is a risk because the backup camera no longer works as the screen no longer turns on. It has not been inspected yet. There were no warning lamps or messages.

Jul 12, 2022

FUELED THE VEHICLE AND DROVE IT LATER AND IT STALLED. WARNING LIGHTS CAME ON. IT IS A 2018 WITH ONLY 26,000 AND WE OWNED IT A WEEK. BOUGHT FROM WHAT WE THOUGHT WAS A REPUTABLE DEALER. HILLYERS FORD

Mar 13, 2021

TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE THE CONTACT WAS DRIVING, THE FUEL GAUGE FAILED TO PROVIDE AN ACCURATE READING. OCCASIONALLY, THE VEHICLE ALSO FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE CONTACT WAS ALSO REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 14,333.

Nov 05, 2018

WHEELS

4 complaints

JUST CAME FROM DEALER AND THEY TOLD ME i NEEDED NEW LUG NUTS BECAUSE OF THE DESIGN THEY SWELL AND CANNOT BE TAKEN OF EASILY AND MUST BE REPLACED AT A COST OF $150

Apr 04, 2023

took to discount tire and they could not take tire off due to lug nuts. they said it was a common problem with fords and we should take to a vehicle repair shop,

Nov 29, 2022

FOR 2 OF MY FORD FOCUSES I have had to buy 20 lug nuts every time I want to rotate my tires.

Feb 14, 2022

With a Flat Tire on the side of the road Wheel Lugs can not be removed with supplied wrench because the wheel lug nuts nave a soft metal cap that does not allow the supplied wrench fit the lugs after the tires have been rotated by dealer or any one because the lugs become distorted .

Jul 15, 2021

VEHICLE SPEED CONTROL

4 complaints

MANUAL TRANSMISSION- WHEN I PUSH CLUTCH IN ENGINE RPMS INCREASE BY 3000. WHEN LETTING OFF CLUTCH ENGINE STAY INCREASED AND CAR JUMPS THIS HAPPENS GOING DOWN THE ROAD AND PARKED UNKNOWN CAUSE

Jan 16, 2020

THE ISSUE HAPPENS OFF AND ON WHEN YOU USE THE ACCELERATOR PEDAL THE THROTTLE KEEPS ACCELERATING UP TO SEVERAL MINUTES AFTER YOU COMPLETELY TAKE YOUR FOOT OFF IT. I FIRST NOTICED THE ISSUE A MONTH AFT BUYING THE CAR BRAND NEW AND IT'S BEEN CONSISTENTLY HAPPENING FOR OVER A YEAR NOW. I HAVE TAKEN IT TO FORD TWICE ALREADY AND THEY TELL ME THERE IS NOTHING WRONG WITH IT. I NOTICED THE PROBLEM THE FIRST TIME ON A HIGHWAY OFF RAMP WHEN THE BREAKS SEEMED TO NOT BE HARDLY WORKING. WHEN I PUT THE CAR IN NEUTRAL THE BREAKS STARTED WORKING JUST FINE AND THE CAR INSTANTLY STARTED RED LINING. THE ISSUE SINCE THEN HAS HAPPENED IN TOWN ON THE HIGHWAY EVEN WHEN PARKED. SEEMS TO HAPPEN MORE OFTEN WHEN ITS COLDER OUT BUT STILL HAPPENS WHEN 90 OUT. I HAVE TAKEN TWO VIDEOS OF IT SO FAR.

Dec 12, 2019

WHEN TAKING YOUR FOOT OFF THE GAS AND DEPRESSING THE CLUTCH TO SHIFT THE ENGINE RPMS WILL REMAIN FOR 7 TO 10 SECONDS BEFORE FALLING AND ALLOWING YOU TO ENGAGE THE NEXT GEAR. ON SEVERAL OCCASIONS UNDER THE SAME CIRCUMSTANCES THE ENGINE WILL REV APPROXIMATELY 1,000 RPMS HIGHER AND REMAIN FOR 7 TO 10 SECONDS BEFORE FALLING. THIS ALL HAPPENS WITH NO INPUT ON THE ACCELERATOR PEDAL AND OCCURS INTERMITTENTLY. IT ALSO SEEMS TO BE WORSE WHEN THE AMBIENT TEMPERATURE IS HIGHER. THIS HAPPENS ONLY WHEN THE VEHICLE IS IN MOTION AND SHIFTING BETWEEN GEARS (MANUAL TRANSMISSION).

Jun 14, 2019

TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS AND SHIFTING GEARS, THE ACCELERATOR PEDAL WOULD BECOME STUCK. ALSO, WHEN THE VEHICLE WAS STARTED, THE ACCELERATOR PEDAL WAS STUCK AND THE ENGINE REVVED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LOVELAND FORD (999 E EISENHOWER BLVD, LOVELAND, CO 80537, (970) 744-7101) AND WAS INFORMED THAT THEY WERE BOOKED FOR SERVICE UNTIL DECEMBER 6, 2018. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 9,500.

Nov 19, 2018

ENGINE AND ENGINE COOLING,POWER TRAIN

3 complaints

The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking and hesitating while depressing the accelerator pedal. The vehicle was taken to the dealer, where an unknown transmission repair was performed; however, the failure persisted. The local dealer and an unknown dealer were contacted and offered to take the vehicle in a trade-in, but the contact declined. The vehicle was taken to Marcino Enterprises LLC, where it was test-driven, and the failure recurred. The dealer diagnosed that the transmission fluid was contaminated with metal shavings and had become brown. Additionally, the contact stated that the engine overheated. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 8,899.

Sep 29, 2025

The contact owns a 2018 Ford Focus. The contact stated while driving 35 MPH, the engine overheated and the vehicle stalled. The contact stated that the engine was revving and the message to pull over was displayed. The contact turned on the hazard lights and waited for the engine to cool down. The contact stated that the vehicle was making an abnormal clunking noise. Additionally, the transmission was slipping, and the gears were sticking. The vehicle was taken to the local dealer, who confirmed there were no associated recalls on the VIN for the failures. The vehicle was diagnosed, and it was determined that the engine mount, transmission, canister, water pump, and axle needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to an independent mechanic. The manufacturer was contacted and confirmed that the vehicle was out of warranty. The failure mileage was approximately 198,000.

Jun 23, 2025

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated while driving at an undisclosed speed the vehicle stalled with the low oil warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a failure with the oil pump tensioner which caused the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact also stated while driving at an undisclosed, the contact became aware of a failure with the transmission. The contact stated that the vehicle stalled and jerked with no warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed as a failure with the torque converter. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000. VIN tool confirms parts not available.

Aug 02, 2024

VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

3 complaints

Since I have had this car the engine has been replaced 4 times and transmission once Engine has been replace 3 times under the same warranty due to recalled part I was not in an accident however car broke down while I was in traffic I am putting the latest date car broke down

Apr 15, 2025

CAR KEEPS IDLING UP AT A STOP OR WHEN I SLOW DOWN SKIPS AND ACTS LIKE ITS GONE CUT OFF WHEN IT DOES IDLE DOWN

Mar 04, 2021

MY CAR HAS BEEN HAVING A ISSUE STAYING ON, IT CONSTANTLY HAS TO GET JUMPED AFTER I PUMPED GAS, WHILE I WAS IN THE MIDDLE OF DRIVING THE CAR CUT COMPLETELY OFF. I'M HAVING A PROBLEM ALSO REVERSING AND ACCELERATION, MY CAR IS NOT GOING PAST 10 MILES. I ONLY HAVE 85000 MILES

Jan 03, 2021

POWER TRAIN,UNKNOWN OR OTHER,ENGINE

3 complaints

I am experiencing symptoms of Safety Recall 23S64 on my 2018 Ford Focus — specifically, intermittent oil pressure warning lights. I took my car to a Ford dealer who initially stated the issue may be recall-related, but later refused to inspect the oil pump belt and tensioner unless I paid out of pocket, despite the recall bulletin (MT23S64A) stating Ford will reimburse 2.8 hours of labor for the inspection even if no failure is found. I contacted Ford Customer Relationship Center and they were unable to locate the labor code or confirm the policy, and gave me the same incorrect info. This appears to be a violation of federal recall policy, where the dealership and manufacturer are both refusing to honor a safety recall without charging me for the diagnosis.

Apr 14, 2025

MY BOYFRIEND GOT THIS CAR APRIL 13 OF 2020 AND ABOUT A MONTH AND A HALF AFTER WE GOT IT IT STATTS ACTING UP... NOT SHOFTING OUT OF LOWER GEARS. SHUDDERING . WHEN YOU STOP AT A STOP LIGHT FOR TOO LONG AND GO TO TAKE OFF IT ALMOST STALLS. WE ALMOST GOT HIT BECAUSE OF IT! IT SOUNDS LILE GEARS ARE GRINDING OR LIKE WE ARE DRAGGING SOMETHING UNDER THE CAR. WE HAVE TAKEN IT IN TWOCE TO GET CHECKED AND THE FORST GUY THAT SROVE IT AROUND THE LOT SAIS SOMETHING WAS WRONG WOTH IT NUT AFTWR THEY HAD IT ON THE SHOP FOR ABOUT AN HOUR ANS A HALF THEY BRING IT BACK TO US THE SECOND TIME AND SAY NOTHING OS WRONG WOTH IT.... IT IS GETTING WORSE AND WORSE. IS STATTED OUT JUST NOT WAMTING TO SHIFT FROM SECOND GEAR NOW IT DOESNT EVEN WANNA SHIFT OUT OF FIRST MOST THE TIME. 45000 MILES. THERE SHOULD BE NO ISSUES WOTH THIS CAR.

Jan 13, 2021

THIS IS THE 2ND TIME I AM HAVING THE SAME ISSUE. THEY REPLACED THE CLUTCHES. I DROVE THE CAR A COUPLE OF WEEKS AND AM HAVING THE SAME ISSUES WITH SURGING/LUGGING. NOW, IT IS HAPPENING IN LOWER GEARS AND WHEN I ACCELERATE TO HIGHER GEARS. IT IS NOW HAPPENING WHEN I AM IN REVERSE, TOO.

Dec 30, 2019

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

3 complaints

I bought this car it was used by two other owners. I bought a new battery for this car but there is some kind of electrical problem with smell coming from vents and the radio system keeps shutting off.. keeps giving me a message on the screen that says shit off admission or restart engine to save battery then my whole radio system turns off till I turn off my car... Also now it time 4 tries to start my engine. Dash board will turn on but not engine..

Dec 08, 2024

Purchased car 9/30 and have driven less than 3600 miles. Engine slow to accelerate, also revving up while at a stop light, lurching forward, lagging, and recently on 1/3 not drive able and had to be towed. Engine light on with codes P2837 and P287B. Two different garages (1. Fritz Ford and McNairs Auto) have diagnosed this vehicle to have a defective TCM freezing up gears, causing transmission failure. Notified Ford Motors in MI, they advised me to submit a report to NHTSA to help. Repair cost is 8600.00 at McNairs, 9600.00 at Fritz Ford in Riverside, CA No warranty on this car! Please help!

Jan 16, 2024

I WAS DRIVING NORMALLY AND THE ENGINE SHUT DOWN WITH NO WARNING (LIGHTS ON THE INSTRUMENT PANEL WENT OFF) THEN CAME BACK UP. NOT LONG AFTER THIS, I CAME ACROSS AN ARTICLE THAT SUGGESTED A CURRENT RECALL COULD BE TO BLAME FOR THIS BUT MY VIN IS NOT INCLUDED IN THIS RECALL. IT SHOULD BE. (DATE OF OCCURRENCE IS APPROXIMATE.)

Oct 30, 2018

BACK OVER PREVENTION

3 complaints

The contact owns a 2018 Ford Focus. The contact stated that while operating the vehicle, the screen display would intermittently malfunction and display a black screen. During the failure, the backup camera became inoperable. The vehicle was taken to local dealer who diagnosed the vehicle and determined that the access protocol interface module (APIM) was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 51,000.

Feb 16, 2024

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, she became aware that the center display was not functioning, preventing the use of the backup camera, and compromising the backover prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the APIM module. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 54,000.

Feb 13, 2024

The contact owns a 2018 Ford Focus. The contact stated she had experienced a failure with the rear-view camera since she purchased the vehicle. The contact stated that whenever the vehicle was shifted into reverse(R), the rear-view camera appeared blurry. The contact stated that there was no warning light illuminated during the failure. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000.

Sep 01, 2022

ELECTRICAL SYSTEM,ENGINE

3 complaints

-Engine service now message -stalling out while driving - loss of power - loss of gas mileage

Oct 09, 2023

I brought my 2018 Ford focus in July 22 2021 . I took it in because it had taken over an hour to crank and when it did crank it get really bad had it brought to Green Ford in Greensboro North Carolina. They said they fixed it. I end up having to bring it back the next day. When I brought it back they said that the head gaskets had cracked so they were going to replace and the engine. The engine was on back order. The engine was on backorder. They finally had it fixed and ready for me September 16th, 2021. May 26th, 2022. I brought it down to town and country Ford in Charlotte, North Carolina because I had a light on and something smell like it was burning. They informed me that my engine once again had overheated and a head gasket was cracked . Again, the engine was on backorder so I received my car June 22nd 2022. At that time I was told that my warranty was 60,000 mi or 5 years. July 24th 2023 driving home from work. My car overheated and I pulled over and had called it to be towed into green ford in Greensboro, North Carolina again. They called July 25th, 2022 stating that the engine had blown again. But this time is because the fan had died in that my car was not under warranty. I had asked for the invoice at green ford from the back in July 22,2021. As my stepfather and I were looking over both invoices, we noticed that green Ford had a code on there for a remanufactured engine/ OEM long block. When called about this they stated that's how they bill for labor. I'll try to call customer service with Ford. They can't give me any information on how they bill for labor. My complaint is that I've had two engines put into my car in a year and a half and no one's wanting to figure out why my car is overheating. I believe that it have been the fan the whole time. Down for the third time. My engine is blown. I have no warranty and they're trying to charge me $9,500 for parts and labor.

Jul 28, 2023

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT UPON RESTARTING THE VEHICLE, THE VEHICLE WOULD SHAKE ABNORMALLY. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE SOLENOID NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO AN UNKNOWN RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Mar 26, 2021

POWER TRAIN,VEHICLE SPEED CONTROL

3 complaints

WHEN MY CAR IS RUNNING AND SITTING IDLE AT AN INTERSECTION, IT STUTTERS ANS HESITATES TO ACCELERATE. WHEN I AM DRIVING ON THE HIGHWAY AND I BEED TO SLIW DOWN OR SPEED UP; MY CAR STUTTERS AND HESITATES.

Mar 16, 2021

WHEN DRIVING THE VEHICLE FROM ACCELERATION OF 5MPH THE STEERING WHEEL WILL SHAKE THE GAS PEDAL SHAKES AS WELL AS THE CAR. IT HAPPENS DURING ACCELERATION FROM STOPLIGHTS AND WHILE DRIVING IN THE CITY LIMITS AND TURNING

Apr 28, 2020

MANUAL TRANSMISSION. WHILE IN MOTION, GOING THROUGH GEARS DURING ACCELERATION, CLUTCH PUSHED IN, FOOT OFF GAS, RPMS GO UP ANYWHERE BETWEEN 500 AND 1500 FOR SEVERAL SECONDS BEFORE DROPPING. IF YOU DON'T CLUTCH IN, CAR CONTINUES TO PULL AS THOUGH THE GAS PEDAL IS STUCK AND THE "SHIFT UP" LIGHT STAYS ON.

Feb 05, 2020

SERVICE BRAKES

3 complaints

2018 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLES BRAKING SYSTEM. *LD THE CONSUMER STATED THE VEHICLE NEEDED A MAJOR BRAKING SYSTEM REPLACEMENT. THE DEALER WAS NOTIFIED AND STATED THE FAILURE WAS DUE TO THE OWNER RESIDING NEAR AN OCEAN. THE CONSUMER OWNED MULTIPLE VEHICLE'S IN THE SAME ENVIRONMENT THAT DID NOT EXPERIENCE A SIMILAR. *JS

Apr 17, 2019

HIT SOMEONE DUE TO NO BRAKES. THEN LATER WHEN TRYING TO STILL HEAR AIR IN BRAKES WAS GOING 10 MPH

Aug 18, 2018

Crash: 1

TL* THE CONTACT RENTED A 2018 FORD FOCUS FROM ENTERPRISE RENT-A-CAR. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT'S VEHICLE LOST BRAKING ABILITY AND STRUCK ANOTHER VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BACK TO ENTERPRISE RENT-A-CAR AND NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT VIN NOT AVAILABLE. CONSUMER STATED THE BRAKES WOULD NOT GRAB. CAR JUST KEPT MOVING BECAUSE CONSUMER WAS TRAVELING AT A LOW RATE OF SPEED, THERE WAS A MINOR DAMAGE TO BOTH CARS. UPDATED 9/26/18*JB

Jun 22, 2018

Crash: 1

VEHICLE SPEED CONTROL,ENGINE

2 complaints

I was on my way to a 7-Eleven to get gas once I filled it up. Those engine started sputtering and it did that for a minute until it finally started. I got to my school and then once I needed to go to school to school, my car was not going above 11 mph and when I was trying to reverse, it would not accelerate while reversing.

Aug 21, 2025

WHEN DRIVING MY CAR THE ENGINE STALLS TRYING TO GET IT UP TO SPEED AND WHEN YOU ATTEMPT TO STEP INTO IT MY CAR STALLS TO WHERE IT FEELS LIKE YOUR FOOT IS AT THE FLOOR MY DEALERSHIP CLAIMS IT'S JUST THE STYLE OF THE CAR IT'S SUPPOSED TO DO THAT

Aug 20, 2020

STEERING,POWER TRAIN,VEHICLE SPEED CONTROL

2 complaints

My vehicle was inspected in order to determine why my vehicle is stalling, jerking, not going into reverse and giving a warning message that the car is overheating. My spouse and I were told the transmission control module needs to be replaced. Upon reading about my car's maje and midel, I learned this is a problem with 2018 Ford cars. It stalls and almost cuts off in traffic which is very dangerous

May 27, 2025

Car shuddered horribly on interstate. RPMs revving up like crazy. Transmission struggling. This caused the car to slow down drastically in the middle of traffic, nearly causing myself a fatal accident amongst others around me. No warning indications, just Transmission Fault Service Now as soon as it happened. In the past this vehicle has had transmission issues fixed and replaced by Ford themselves, due to the same shuddering and stalling as listed above. All those times, no check engine light or warning lights. Care would accelerate/jerk/shudder badly. Making it unpredictable to drive.

Aug 23, 2024

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

2 complaints

My 2018 Ford Focus (DPS6 dual-clutch automatic transmission) suffers from severe hesitation and shuddering when accelerating from a stop, especially under 10 mph. More concerning, the car has stalled multiple times while merging into traffic and during right turns at intersections. We can no longer safely take free right turns due to the risk of the car dying mid-merge. This poses an immediate safety hazard and mirrors known failure patterns in earlier Focus and Fiesta models. Ford previously extended warranty coverage for the same TCM defect in 2011–2016 models, but my 2018 — which uses the same DPS6 system — has been excluded without explanation. The dealership acknowledged the TCM failure but refused to cover the repair. Instead, they charged me $300 to tell me they would not perform the service Ford originally recommended (a fuel injector purge) and that I now need to replace the TCM entirely. This is a known, documented issue that Ford has admitted to in other years. My car has lost power four times in the last three months, and all signs point to this being the early stages of the same defect. Allowing this failure to persist without coverage or recall is negligent and dangerous. Ford is knowingly placing families like mine at risk by refusing to act. I request an NHTSA investigation into the 2018 Ford Focus DPS6 models, which are experiencing the same failures that have already led to recalls, lawsuits, and warranty extensions in earlier years.

May 02, 2025

Yes, both the safety of myself as well as others is at risk. The engine shuts off while driving, which is extremely dangerous in many scenarios: on a highway - the risk of rear-ending at high speed, hazardous when passing another car on a two-way street, inability to leave the intersection safely etc. During regular operation, the vehicle loses power and enters "idle mode"; the car shakes a bit like choking, the engine shuts down, and no acceleration is possible. An error message " engine fault service now" appears. You are losing control over a car and cannot safely leave a line or an intersection. Turning the engine off and back on clears the message, and the vehicle typically runs back and runs without problems. The incidents happen entirely at random without any warning. There is no pattern, fast or slow drive, length or dynamic of the drive, the weather, etc. Happened to me multiple times. Around August 8th - the first observance, on an interstate highway, the car entered idle mode and died numerous times when slowing down. The car was dropped off at the authorized FORD dealer. The dealer cannot replicate the issue. Car picked up from the dealer around August 30th - throttle body replaced as per dealer recommendation. September 15th - same problem. The car shuts off during driving. No acceleration, same message. Fulls speed, city driving, lost acceleration mid-intersection. Car towed to an authorized dealer. The dealer cannot identify the issue, cannot replicate the problem and says everything is ok. On September 23rd, the car was picked up from the dealer, stating that they replaced the harness and resolved the issue. September 24th card enters "middle mode" while on the highway off-ramp. Unable to accelerate same error message. Miraculously avoids being rear-ended by the driver behind. The message clears off after tuning the car off and on. The vehicle operates normally after. Dropped the car off at the authorized dealer.

Sep 28, 2022

POWER TRAIN,FUEL SYSTEM, GASOLINE

2 complaints

The contact owns a 2018 Ford Focus. The contact stated that after refueling, the vehicle failed to start immediately. The contact stated that after restarting the vehicle, the check engine warning light illuminated, and the vehicle stalled. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally while shifting gear. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 68,000.

Oct 18, 2024

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle stalled with the fuel system and transmission warning lights illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer. The vehicle was diagnosed, and it was determined that the canister purge valve and the powertrain control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 45,000.

Aug 23, 2024

UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

2 complaints

In March 2024, I was driving my Ford Focus when the engine suddenly shut off at a stop light and never restarted. There were no warning lights or indications that anything was wrong with the car prior to it shutting off. The car was towed to a Ford dealership where it was determined that the reason the car broke was due to the oil belt breaking which is an active recall. The manufacturer recall number is 23S64. The NHTSA recall number is 23V905. This oil belt failure, led to both the turbocharger and engine seizing up and breaking due to a lack of oil being delivered to the system. This problem poses a safety risk as a loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash. In March 2024, the recall only covered replacing the oil system - not the engine or turbo charger. In mid-June 2024, the recall was updated to include replacing the oil system as well as the engine and turbocharger that was affected in the cascading effects of the lack of oil delivery. We were told by the Ford dealership that a new engine and turbocharger had been ordered and would be delivered and installed in my car at the beginning of July 2024. Since early July 2024, I have called several times for an update of the status of my car. Each time, I have been told they are waiting on parts. Most recently, I was told that the one part they are waiting on is the high pressure pump. The service advisor at the local dealership said he has ordered it twice and emergency ordered it one other time. However, corporate Ford is not getting this order taken care of in a timely manner. It is now October 2024 and I have been waiting 7 months to get my car fixed. Per the NHTSA, car companies are expected to fix the recalled issue in a timely manner and Ford has failed to do this. They have also refused to buy my car back.

Oct 05, 2024

THERE ARE MORE THAN A FEW FAULTY PURGE VALVE AND SIMILAR TYPE VALVES ON THE FORD FOCUS POSSIBLY CAUSING EXCESSIVE VACUUM IN FUEL VAPOR MANAGEMENT SYSTEM. THE EXCESSIVE VACUUM MAY RESULT IN AN ENGINE STALL WHILE DRIVING,. WITHOUT WARNING AND WITHOUT THE ABILITY TO RESTART THE VEHICLE, INCREASING THE RISK OF A CRASH. AND YET MY YEAR MODEL AND MOTOR SIZE DID NOT MAKE THAT LIST. BUT YET I HAVE THIS PROBLEM ON MY 2018 FORD FOCUS SE ONLY @ 40,0000 MILES . THIS COULD HAVE BEEN A HUGE SAFETY ISSUE W/ MY YOUNG COLLEGE STUDENT DRIVING ALL HOURS OF NIGHT ON BACK ROADS DUE TO HER SCHEDULE. SHE HAD NO WARNING NO CHECK ENGINE LIGHT NOTHING. SHE WAS VERY LUCKY THIS DID NOT STALL ON THE HIGHWAY. SHE COULD HAVE BEEN REAR-END OR WHO NO WHAT ELSE. I BELIEVE THIS SHOULD ME FORD MANUFACTURING ISSUE AND THAT IT SHOULD BE ADDED TO SAFETY RECALL LIST

Sep 25, 2020

ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

2 complaints

Engine light and red oil can symbol's keeps showing on the dashboard. Brake pedal is tight & hard when stopping when pressed on them.

Sep 08, 2024

While driving 70mph on the highway my oil pressure light came on and I loss all power to my engine. I tried pressing the brakes and nothing happened. I lost ability to accelerate and then the brakes got hard and locked up so therefore lost ability to stop. I was able to coast off of an exit off the highway and had to try to not cause an accident until my car finally coasted to a stop. I had it towed to Portage ford in Portage Wisconsin and they told me that there is an advance notice recall but would not diagnose my car. They told me that they cannot do anything because the recall is just an advance notice and they are unable to open a repair order on it. They told me that because they could not open a repair order they could not verify that it was in fact the recall and told me that I would need to purchase a new engine completely. My oil had been recently changed and the oil levels were checked and they were good as well as the consistency. The recall is exactly word for word what happened but they told me the engine would be $6,000 and the labor would be 25 hours and likely another $6,000 so they qualified my vehicle as a total loss and that they wouldn't be able to give me more than $1,000 for my trade in. They said the Kelly blue book value was only a little under $8,000. My vehicle has a little over 50,000 miles on it only and was just out of powertrain warranty by maybe a month or two. This forced me into having to purchase a new car. They told me that if they found that it was related to the recall once they were able to open a repair order they would cut me a check for $5,000 because my car is obviously worth more than $1,000. I had just replaced the battery, front brakes and tires. No body damage or interior damage that would qualify the vehicle as lower trade in value. I bought it brand new and only owed $1,641on it and it would have been paid off completely. This is CLEARLY the recall but they refused to acknowledge it.

Jan 22, 2024

VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE

2 complaints

With out warning my car lost power and went from 65 mph to 40 in an instant, I was able to avoid hitting the side wall of the freeway and with Gods help avoided hitting any other vehicles. The oil light came on then the engine light soon after, I was able to take the first exit off the freeway and pulled over in a gas station parking lot. Tow truck took it to the dealership, this car has a recall and the recall description matches exactly what happed. The dealership told me it will take them 6-8 weeks before they can even diagnosis the car for that recall. I am stuck without a car, and I am lucky no one was injured. People with this type of Ford ecoboost need to be made aware they are driving a vehicle at any moment can have total engine failure putting lives in danger. When I received the original recall letter, I called Five Star Ford in April to set the appointment, and they told me they are not taking those recall repairs right now and to call back at another time. I called back in May and was told they are still not taking repairs for that recall, to call back 3rd quarter of 2024. You can see that Ford has put lives in danger if others who called for the repaired was turned away as well.

Aug 05, 2024

The engine died while I was driving with my fiance, and the steering gave out. There was a loss of power to both the engine and brakes. The timing of shifting was inconsistent and I couldn't keep up with speed of traffic. Ford has confirmed that there is a problem with my vehicle and that the engine could explode. This is from their recall live on their site: "The engine oil pump drive belt tensioner arm to fracture, separate from the tensioner backing plate, and/or the oil pump drive belt material may degrade and lose teeth, resulting in a loss of engine oil pressure. A loss of engine oil pressure can result in engine damage and/or seizure, which can result in a loss of motive power and a loss of the mechanical vacuum pump required to provide power braking assist, increasing the risk of a crash." My car has been inspected by the local Ford dealership. There was a warning lamp that showed on the dashboard the day I had planned to get an oil change done by the Tuttle-Click Ford. They completed my oil change and did not acknowledge that I had an engine warning light. I had to call them back the same day to ask why the light was still on and if they fixed it, and they said to bring it back in. Once I did, they said they would have to take apart my engine. After bringing it to two other mechanics (the failure getting progressively worse), one of them was kind enough to let me know my car was recalled. Information that Ford never led out with once I brought my car in.

Feb 06, 2024

POWER TRAIN,SERVICE BRAKES

2 complaints

On [XXX] 2023, while driving on [XXX] near Dalton GA the brakes did not work. As i exited from the highway i could not stop the car, the brakes did not work. No warning lights showed up on the dashboard. I had to engage the emergency break to get the vehicle to stop. When i had the vehicle towed to the dealership for repairs it was discovered that two of the 3 pistons were not working, the break pump failed and the oil pump failed. If i had to stop suddenly on the highway, i would not have been able to do this. I would have likely crashed into something. This recall needs to be elevated as Ford has still not notified anyone of the needed repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 29, 2024

TRANSMISSION CLUNKS AND SHUDDERS AT TIMES WHEN DRIVING. WHILE ENGINE RUNNING IN THE STOP POSITION, BRAKE PEDDLE GOES TO THE FLOOR.

Jul 23, 2019

FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE

2 complaints

The contact owns a 2018 Ford Focus. The contact stated that while accelerating from a stop, the vehicle was shaking and rattling. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was taken to another local dealer, Crest Ford, in Center Line (26333 Van Dyke Ave., Center Line, MI 48015), where it was diagnosed that the EPV valve clutch and purge valve needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the failure was related to NHTSA Campaign Numbers: 18V845000 (Power Train) and 18V735000 (Fuel System, Gasoline). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 50,374.

May 20, 2024

The contact owns a 2018 Ford Focus. The contact stated that the check engine light had been illuminated. The vehicle would suddenly stall while idle causing the contact to have to restart the vehicle or continually reeving in order to prevent stalling. The vehicle would also display a sputtering when slowing down. The contact noticed that the mileage per gallon ratio had decreased significantly. The vehicle had been taken to a certified mechanic who diagnosed that the purge valve had been stuck open causing multiple failures. The fuel tank had been warped a bit and may need to be replaced. The vehicle had not been repaired. The contact was informed that their vehicle's year/make/model was involved in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however their VIN was not included. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.

Oct 12, 2023

EXTERIOR LIGHTING

2 complaints

The contact owns a 2018 Ford Focus. The contact stated that the passenger’s side headlight was inoperable. The headlamp failure message was displayed. The vehicle was taken to the local dealer who informed the contact that there was condensation in the headlight housing. The contact was informed that the headlight housing needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 75,366.

Sep 15, 2023

MY LOW BEAM NOTIFICATION CAME ON MY DASH WHILE ATTEMPTING TO CHANGE MY LIGHT I NOTICED THAT THE WIRING IS TINGED AND EXPOSED AND THE LIGHT IS BROWN AND BURNT I'M NOT SURE IF THERE WAS AN ELECTRIC FIRE OR WHAT HAPPENED. I WAS PARKED AND TURNED MY CAR ON WHEN THE NOTIFICATION CAME UP.

Dec 16, 2019

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

2 complaints

NHTSA number 18v845000 and 18v735000, my car is showing the same symptoms transmission and purge valve and should be included in these recalls

Aug 31, 2023

On 3-28-21 I got an oil change. Shortly after my engine light came on with error code p1450 which it didn't have beforehand. We first took the car to a mechanic and he said that the code is consistent with a known recall for that year and model for a problem with the fuel system. We took it to a Ford dealership to get an evaluation done and they confirmed that the problem was consistent with the recall the mechanic mentioned however there is no recall for my VIN number. When we put gas in the tank and turn it on again, the engine stalls. It runs rough when idle and sometimes has a problem getting up to speed from sitting at traffic lights.

May 25, 2021

POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

2 complaints

Slave cylinder on 2018 limited edition focus rs, i was driving home and pedal instantly fell to the floor! In the middle of the highway right before my exit and I had to do some rather scary driving when the car wouldn't change gears & stalled. I had to get the car to emergency lane/shoulder to pull over! No previous signs/warning lights or vehicle drive ability leading up to complete catastrophic failure of said slave cylinder. It's currently at the dealership where I had it towed with the clutch still on the floor &. Although the clutch was still on the floor the dealership took 2 DAYS TO "DIAGNOSE" the issue with the vehicle when its obviously a hydraulic issue with either the master cylinder or slave cylinder smdh thats an issue in of its self but i digress.The dealership did confirm that it is indeed a complete failure of slave cylinder. I've read that this is a known issue with ford focus vehicles that ford is well aware of yet they haven't recalled this part let alone acknowledge said issue when brought in for replacement. This is the 2nd time I have an issue with the slave cylinder which I had replaced 26,000 miles ago my vehicle currently has 126,699 but I replaced slave cylinder @ 104,568 miles so new slave cylinder doesn't even have 30,000 miles on it.

Aug 31, 2023

I keep having an off and on check engine light with a P1450 code for the last two months. I’ve looked up my vehicle history. I found that my vehicle came up as a 2.0L GDI engine type which my car would qualify under the recall. But when I look up my vin, it tells me no. What do I do? I just financed this vehicle in October.

Mar 14, 2023

ENGINE,FUEL SYSTEM, GASOLINE

2 complaints

The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to immediately restart. The service engine warning light was illuminated. The vehicle eventually restarted and was driven to an independent mechanic. The contact was notified of fuel tank failure caused by an excessive vacuum in the fuel vapor management system. The contact stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 39,500.

Jul 10, 2023

The contact owns a 2018 Ford Focus. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer who diagnosed that the EVAP system was leaking and that the fuel tank needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,800.

Aug 01, 2022

POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

2 complaints

Initially the check engine light came on; took it to service center and the fuel sensor was replaced. Check engine light comes on the next day which revealed an evap code error. Suggestion was take it to dealer for recall check. Safety became an issue when the vehicle sputtered and stalled on the highway. I visually inspected the fuel tank which appeared "sunken" which suggested a vacuum pressure problem which the dealer also confirmed. All this is part of a recall which "should" include my VIN, make, model and year.

Mar 30, 2023

Hesitation, stuttering, and lack of power have plagued me since purchasing 2022. When I put my foot on the accelerator the car should go. My car decides to take a coffee break, then smoke break, then bathroom, another smoke break then decides to go.

Mar 06, 2023

STEERING,ENGINE

2 complaints

The contact owns a 2018 Ford Focus. The contact stated that the check engine warning light was illuminated. Additionally, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic where it was determined to be a fuel system failure. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

Feb 14, 2023

The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the check engine warning light illuminated. The contact stated that after the check engine light appeared on the instrument panel, the vehicle failed to restart after several attempts. The contact also stated that the power steering assist intermittently failed to operate as needed with the steering assist fault message displayed. The dealer and the manufacturer were notified of the failure and was informed that there were no recalls on the VIN. The contact was provided an estimate for the repair. The failure mileage was approximately 55,000.

Feb 07, 2023

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

2 complaints

I GOT THE VEHICLE ON 4/30/2019, ONE MONTH LATER, THE VEHICLE BEGAN WITH ISSUES. AFTER YOU COME TO A FULL STOP AND THEN YOU LET YOU FOOT OFF THE BRAKE AND PRESS THE ACCELERATOR TO GO FORWARD, THE CAR SHAKES / VIBRATES. I HAVE ALREADY TAKEN MY VEHICLE 3 TIMES TO THE DEALERSHIP ABOUT THE SAME ISSUE, THE ISSUE DOES GET FIX BUT AFTER A MONTH, THE SAME ISSUE BEGINS AGAIN. THE DEALERSHIP TOLD ME THAT THIS PROBLEM WILL HAPPEN EVERY MONTH, I WAS NEVER TOLD ABOUT IT BEFORE I BOUGHT/FINANCE THE VEHICLE. ALSO MY VEHICLE IS NOT GETTING THE PROPER FULL MILEAGE IT SHOULD BE GETTING

Dec 09, 2020

AFTER YOU COME TO A FULL STOP AND THEN YOU LET YOU FOOT OFF THE BRAKE AND PRESS THE ACCELERATOR TO GO FORWARD, THE CAR SHAKES/TREMBLES. IT HAPPENS VERY OFTEN. DIDN'T PAY TOO MUCH MIND TO IT AT FIRST, BUT IT KEEPS HAPPENING.

Dec 04, 2020

SEATS

2 complaints

THERE ARE SUPPOSED TO BE 2 BOLTS ON THE BACK OF THE DRIVER'S SIDE SEAT. 1 CLOSE TO THE DOOR AND ONE NEXT TO THE CONSOLE. I LOOKED AND NOTICED THAT THERE WAS NO BOLT IN THE MACHINED HOLE CLOSEST TO THE REAR OF THE CENTER CONSOLE. I NOTICED THIS WHILE THE CAR WAS STATIONARY, WHILE I WAS VACUUMING THE FLOOR. *TR

Jun 16, 2020

ONE OF THE 2 REAR BOLTS THAT BOLT THE REAR OF THE DRIVER'S SEAT TO CAR FLOOR IS MISSING. I NOTICED THIS WHEN I WAS VACUUMING THE CAR OUT. THE SEAT IS ONLY BOLTED A 3 POINTS AND IS A MAJOR SECURITY ISSUE. *TR

Jun 16, 2020

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

The rear view camera went out on our 2018 Ford Focus some time ago. I read recently there is a recall for the camera issue with Ford trucks. I am wondering if other consumers have complained of issues regarding the camera going out on Ford Focus 2018 cars

May 28, 2025

STEERING,STRUCTURE,ENGINE

1 complaint

My vehicle seized up as I was driving it and I wrecked it aside a median. I had to tow it to the ford dealership for them to diagnose it as the recall stated. The recall wasn’t officially out yet, so I had to tow my vehicle back to my house. This happened in February 2024. I have received a new engine, but had to continue to make payments on a car that I was not able to drive and only received a rental within the past 6 weeks since I have paid for new brakes, new battery, new tires, and an alignment. None of these things were covered for the recall except the engine. The dealership clearly states that because my car has been sitting I have to purchase these other items. I have reached out to corporate and the dealership and haven’t gotten anywhere. I don’t know if even doing this will help, but I definitely feel taken advantage of. I think someone should reimburse me for tires and battery due to the extended time it sat. Heck, even the brakes too.

Dec 23, 2024

Crash: 1

BACK OVER PREVENTION,ELECTRICAL SYSTEM

1 complaint

The contact owns a 2018 Ford Focus. The contact stated that the infotainment system had failed to turn on intermittently. Additionally, the contact stated that the rearview camera was intermittently inoperable while reversing. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 121,000. The contact stated she had to replace the whole unit at the cost $1500.00 in repairs.

May 15, 2024

LATCHES/LOCKS/LINKAGES

1 complaint

The contact owns a 2018 Ford Focus. While the contact’s spouse was driving approximately 15 MPH, the rear passenger’s side door was unable to close properly. The instrument panel displayed a message that the door was ajar. The vehicle was taken to the dealer where it was diagnosed that the locking mechanism had failed. The driver pulled to the side of the road and became aware that the door was not properly lining up with the locking mechanism, causing the door to fail to close or lock properly. The contact was informed that the locking mechanism within the door needed to be replaced. The failure was linked to NHTSA Campaign Number: 16V643000 (Latches/Linkages/Linkages) and 16V698000 (Latches/Linkages/Linkages, Structure) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 32,800.

May 02, 2024

POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

1 complaint

I have had several Ford Focuses and I’m not sure why I keep buying them. The transmission shudders or slips. Makes awful noises like grinding or something hitting the fan blade. I currently have 7 codes stored in the car but no check engine light. My garage thinks maybe it needs a new ABS control module. The display screen goes black all the time and doesn’t come back on. Ford is aware of these issues in the 2018 models and continues to do nothing. I’ve been a loyal Ford buyer for years and I’m never buying “American made” again. They cut corners and produce trash vehicles that the consumer has to pay out of pocket for repairs. Current codes are P219A and C. U0121, U0140, U0256, U0452 and U2101. The car always makes a strange beeping noise. It sounds like a warning chime but no lights come on or anything. The car has AWFUL fuel mileage currently. I live 15 mins from work with only 1 traffic light and it used half a tank for 4 days of just traveling 30 mins a day. You pay a decent amount for these cars and can’t rely on them. SHAMEFUL! The transmission issues have been happening since I bought the car in 2022. The codes, beeping and fuel mileage have been a recent issue within the last few months. It shakes. The vehicle is a safety concern not only for myself driving it, but others on the road.

Apr 05, 2024

SERVICE BRAKES,ENGINE AND ENGINE COOLING

1 complaint

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact's wife was driving at an undisclosed speed, the vehicle lost motive power. In addition, the contact stated that the brakes were inoperable. The contact's wife had to slam on the brake pedal to stop the vehicle. The contact stated that the brakes locked up and the vehicle stopped. The vehicle was towed to the dealer where it was diagnosed with a failed engine due to a faulty oil pump. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 92,000.

Feb 20, 2024

ENGINE AND ENGINE COOLING,SERVICE BRAKES

1 complaint

The contact's brother-in-law owns a 2018 Ford Focus. The contact stated that while his brother-in-law was driving 20 MPH, the vehicle lost braking power. The brake pedal was depressed and went to the floorboard. The contact stated that the vehicle stalled with the check engine and low-pressure oil lights illuminated. The vehicle was taken to an independent mechanic, who stated that an engine replacement was needed. The mechanic informed the contact that the oil pump had failed. The contact called the local dealer and was informed that the part to fix the vehicle was not available. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided an estimate when parts would become available. The failure mileage was approximately 80,000.

Jan 25, 2024

SERVICE BRAKES,ENGINE,BACK OVER PREVENTION

1 complaint

The brake got stuck and made it very difficult to start the car. Considering it’s a push start. The car then started misfiring and had trouble accelerating. Took it to Ford Auto Nation a few weeks later as it had not advanced, they informed me that the clutch and petal had to be replaced along with a few other parts.

Nov 28, 2023

SERVICE BRAKES, HYDRAULIC,ENGINE

1 complaint

The contact owns a 2018 Ford Focus. The contact stated that while driving at 20 MPH, the brake pedal was depressed, and the brake pedal became firm. The check oil warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.

Sep 25, 2023

STEERING,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER

1 complaint

The purge valve has been an ongoing continuous problem since we bought the vehicle. I have fixed it multiple times. It’s caused the vehicle to stall after putting gas in the tank, and just recently stalled while driving, causing me to hit a curb leading to the passenger front tire popping, the rim being dented, the tire rod bent, alignment out of wack, and the valance ripped off. It also caused a dashboard light to pop up saying Hill Start is Not Available. I was in the car thankfully alone and not with my children. The windshield wipers are a fairly newer issue, they come on whenever they want with the switch being touch. But won’t come on when I try to do it myself. I had my mom take a photo of the steering wheel/road while I was driving to show the severity of the alignment needed, it’s causing extra wear and tear EXTREMELY fast on tires. Rainy season has begun and this is absolutely unsafe and not my responsibility.

Sep 23, 2023

Crash: 1

FUEL SYSTEM, GASOLINE,ENGINE,ELECTRICAL SYSTEM

1 complaint

The contact owns a 2018 Ford Focus. The contact stated while driving approximately 60 MPH, the vehicle suddenly stalled. The vehicle was later taken to the local mechanic who diagnosed that the purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The contact also indicated that the vehicle had previously experienced rough idling, check engine light illuminated, fuel gauge reading errors, and the Distance to Empty reading was incorrect. The local dealer was notified of the failures. The manufacturer was not notified. The VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 55,000.

Sep 21, 2023

ENGINE,POWER TRAIN

1 complaint

The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to shift into reverse. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the purge valve and coolant reservoir needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and the contact was informed that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 63,691.

Jul 18, 2023

VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

1 complaint

I was driving normal speed on a highway and all of a sudden my speed slowed to 0 and I had to hurry and pull over fast. I was so scared and it was so dangerous. I took it to a shop and they said I need a new transmission. The car never indicated there was an issue prior to this incident.

Jul 10, 2023

STEERING,POWER TRAIN,ELECTRICAL SYSTEM

1 complaint

I was driving on the thruway when my car came on with a warning that I have never received before. Stating that my transmission was overheating and that I need to stop for five mins to let the transmission cool down. As soon as that light came on the car stopped moving and I could not get off the road. There was no indicator before that the transmission was even having issues of any kind. I could have died that day because of the car. I have only owned the car two years and this is the problems that this car has.

Jun 15, 2023

STEERING,POWER TRAIN,ENGINE

1 complaint

My 2018 Ford Focus has a recall, it has been in the service center since November for non-repairable issues. Ford Motor company has lacked transparency and disclosures by lying about the recalls and defects as more than one the Ford certified dealership confirmed my emissions warranty and recall on parts but the manufacture continues to deny any sort of warranty and recall which is “VIN” specific but my engine and transmission falls under the classification of the recall “1.0L Fox GTDI engine and a 6-speed manual transmission.” Recall is for 2016-2018 and mine is a 2018. The condition and symptoms of just under 49k miles has these ongoing, Non-repairable issues as it’s since had its Clutch motor replaced, Transmission Control Module that was on a National back order because thousands of other vehicles identical to mine have the same issues but some do and some have “no recalls on their VINs” but after even this part was replaced, my vehicle still being in the service center, just like other past and pending lawsuits have stated - one part is replaced and the other malfunctions because now, after 5 months and four clear diagnostics - after the TCM was replaced, my vehicles Clutch Levers have malfunctioned all while still not operating the vehicle. The battery was also completely dead after being tested and fully replaced less than 3k miles ago. These Clutch Levers part is apparently not covered under any warranties and the manufacturer is not willing to pay for out of pocket expenses nor am I in the position to continue to invest in repairing, diagnosis, insurances, transportation, etc., but I don’t want to sell a vehicle that’s not safe to drive. I’d like some sort of an arbitration or buy-back option with the manufacturer but they’ve declined accountability because they’ve stated my VIN has no recall, and they’re administered from this department. I’ve filed several ongoing claims and I really hope this could be investigated internally as time is of the essence!

Mar 09, 2023

FUEL SYSTEM, GASOLINE,POWER TRAIN

1 complaint

The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered and vibrated abnormally. There was message indicating that "transmission was overheating" displayed. The contact also stated that after refueling the vehicle would fail to immediately start. The vehicle was taken to the local dealer who diagnosed that the purge valve, motor mounts, and shift motor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.

Feb 23, 2023

POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

The transmission is going out, they’ve replaced it and it’s still a bad transmission. Having a bad transmission could cause the car to shut off in the middle of the road causing an accident. My engine is constantly overheating, my car gives me warnings to stop the car because of overheating. I can’t even drive on the expressway because i’m scared my car is going to blow up or something. The electrical inside the car does not work, i can’t unlock the doors on the driver side but on the passenger side i can. The sunshade blocking thing you pull down lights don’t come on, nothing about the car really works. The car jerks when driving like it’s about to shut off in the middle of the road, that’s a safety defect or whatever you wanna call it. The car makes a ticking noise when you start it up and OH the idle, let me tell you about the idling of this car. I could be driving 25-35 MPH and the car idles up to 5! literally, it’s unsafe! I have to use my flash light at night when getting things out my car, getting my baby brother out of the car. it don’t make sense.

Feb 06, 2023

ELECTRICAL SYSTEM,POWER TRAIN

1 complaint

Car will not go in reverse transmission went out and needs tcm repair, so to shift fork b circuit going out causing damage to transmission

Feb 01, 2023

FUEL SYSTEM, GASOLINE,ENGINE AND ENGINE COOLING

1 complaint

The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to AutoZone where a diagnostic test was performed and produced codes: P1450, P0456 indicating (ECM fault) however, the contact stated that the purge valve failed and needed to be replaced. Additionally, the contact stated that vehicle was previously repaired; however, the failure recurred. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 64,000.

Jan 20, 2023

SERVICE BRAKES, HYDRAULIC

1 complaint

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the contact stated while driving approximately 20 MPH, the brake pedal was stiff upon depression and became inoperable. There were no warning lights illuminated. The contact then engaged the electronic parking brake in order to stop the vehicle. The local dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,940.

Dec 27, 2022

EXTERIOR LIGHTING,STRUCTURE,ENGINE

1 complaint

My Vehicle has been with me since I’ve had It since 32,000 miles it’s up to 87,000 miles now The first thing I had to replace the starter at 32,000 the alternator and CV axle on the passenger side and the clutch is second and third clutch And the inside dome lights an the dash lights shorted out all went out the day after I got it now since then at 84,000 the The front clip just fell off going down the road it never dragged the ground an it was never broken but going down the interstate at 70 the speed limit it fell down an ripped out from under the car an hit the car behind me costing me a lot of money but now currently at 87,000 The cv axel on the passenger side has started knocking again bye far one of the worst cars I’ve ever bought

Aug 30, 2022

Injuries: 1

UNKNOWN OR OTHER,FUEL SYSTEM, GASOLINE

1 complaint

The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would stall after being started. The vehicle had to be started several times before being able to accelerate. The fuel gauge was occasionally inoperable. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to the local mechanic which diagnosed the failure to be an evaporative emission control system. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.

Apr 07, 2022

TIRES

1 complaint

ALL FOUR ORIGINAL TIRES REPLACED, BALANCED AND FRONT END ALIGNMENT COMPLETED 11/23/20 AT PEP BOYS. THE NEW PASSENGER FRONT AND REAR TIRES DEVELOPED SIDEWALL 2 INCH "BUBBLES" OVER THE NEXT SEVERAL MONTHS AND I HAVE REPLACED THE FRONT PASSENGER AT MY EXPENSE. THE REAR PASSENGER (SHOWN IN THE PHOTO) HAS YET TO BE REPLACED. THE FRONT SIDEWALL BUBBLE POSSIBLY WAS DUE TO SLIGHT ABRASION BUT SHOULD NOT HAVE OCCURED.

Aug 14, 2021

AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

WHEN COMING FROM A COMPLETE STOP AT A RED LIGHT UPON PRESSING THE GAS TO PUT YHE VEHICLE IN MOTION AGAIN , IT STALLS BEFORE TAKING OFF. THE AIRBAG UNDER THE STEERING WHEEL DEPLOYED WHEN MY KNEE BUMPED IT. WHEN PUTTING GAS IN THE CAR THE CAR WILL NOT START BACK UP , IT STARTS N TURNS OFF ON ITS OWN.

Feb 03, 2021

VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

1 complaint

SOMETIMES WHEN I RUN THE CAR EARLY OFF IN THE MORNING I USUALLY LET IT WARM UP. BUT EVEN THOUGH I DO THAT IT SEEMS LIKE IT KIND OF LIKE STRUGGLES IF I ACCELERATE SLOWLY, AND I'M DOING SO IT KIND OF LIKE JERKS THE VEHICLE FORWARD A COUPLE TIMES UNTIL IT JUST CLICKS. THAT'S FOR THE,FOR THE SPEED CONTROL I THINK I PUT IT UNDER. AS FOR THE OTHER ISSUE I WILL TAKE IT TO AUTOZONE AND I NEEDED TO GET CODES BECAUSE MY CHECK ENGINE LIGHT IS ON. AND NOW I'M WONDERING IF IT'S UNDER RECALL, BECAUSE THE CODE P0456, EVAPORATIVE EMISSIONS SYSTEM AND IT SAYS THERE'S SMALL LEAK OR IT'S CONSIDERED A SMALL LEAK SO I'M JUST WONDERING BUT IF YOU GUYS CAN PLEASE TELL WHAT IT COULD BE THAT WOULD BE AWESOME

Jan 30, 2021

STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER

1 complaint

THE CAR'S EXTERIOR DESIGN CAUSES THE REAR WINDOW AND ENTIRE HATCHBACK TO CONTINUALLY BECOME COVERED IN ROAD DIRT AND OBSCURE VISIBILITY OUT THE REAR WINDOW. THE REST OF THE CAR IS IMMACULATELY CLEAN BUT THE WIND DYNAMICS OF THE CAR DESIGN CAUSE ROAD DEBRIS TO ACCUMULATE ON THE REAR PORTION OR THE CAR. THIS HAPPENS WHEN IN MOTION IN ALL TYPES OF DRIVING.

Jan 11, 2021

SUSPENSION,POWER TRAIN

1 complaint

VEHICLE IS SLOW ACCELERATING ON THE HIGHWAY GETTING ON AND OFF RAMPS. IT JERKS AND LAGS WHEN PROCEEDING AFTER A STOP. THIS HAS BEEN AN ON GOING PROBLEM SINCE PURCHASE. SERVICED MULTIPLE TIMES. PROBLEM ADDRESSED FOR ABOUT A WEEK AND THE JERKING ALWAYS RETURNS.

Dec 08, 2020

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

I BOUGHT MY 2018 FORD FOCUS HATCHBACK ON 06/23/2018 AND ON 09/03/20 I HAD TO HAVE MY FRONT AND REAR ROTORS AND BRAKE PADS REPLACED. THE ROTOR WAS CRACKED AND THEY WERE REALLY RUSTED. MAKING MY CAR UNDRIVABLE. THIS MAKES ME SICK THAT FORD USES SUCH CHEAP PARTS THAT I MYSELF AS A POOR MICHIGANDER HAD TO REPLACE ROTORS AND BRAKE PADS WITHIN 2 YEARS OF BUYING A BRAND NEW CAR.

Nov 02, 2020

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

1 complaint

SERVICE ENGINE LIGHT INDICATED EVAP,VERY SMALL LEAK. RESET CODE AND A DIFFERENT CODE CAME UP FOR A VACUUM IN THE FUEL TANK. UNABLE TO EFFECT REPAIRS MY SELF AND MADE AN APPOINTMENT AT CARDINAL FORD DEALERSHIP. 11400 NEW HALLS FERRY RD. STL, 63033. ATTACHED DOCUMENTS DETAIL REPAIR AND COST.

Oct 23, 2020

FUEL/PROPULSION SYSTEM,FUEL SYSTEM, GASOLINE

1 complaint

WHEN YOU REFUEL THE CAR IT WILL HESITATE TO RESTART, IT TAKES AT LEAST THREE TIMES TO GET THE CAR TO START.

Jul 17, 2020

SUSPENSION,POWER TRAIN,FUEL/PROPULSION SYSTEM

1 complaint

CAR BEEN DEFECTIVE SINCE PURCHASED SEPTEMBER 2019. HAVEN'T DID CAR FAX ON VEHICLE SINCE THIS WAS MY FIRST TIME AT THE DEALERSHIP. *TR

May 15, 2020

SEATS,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MCCOMBS FORD WEST (7111 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238) FOR WARRANTY SERVICE ON THE TRANSMISSION AND WAS INFORMED THAT THERE WAS SLUDGE IN THE ENGINE. THE DEALER REPLACED THE TRANSMISSION. HOWEVER, THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING, THE CONTACT TURNED ON THE HAZARD WARNING LIGHTS WHILE ON THE HIGHWAY AND WAS ABOUT TO DRIVE WHEN THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SEAT MOVED FORWARD AS A RESULT, THE FRONT PASSENGER SUSTAINED FACE AND CHIN INJURIES AFTER COLLIDING WITH THE DASHBOARD AS WELL AS BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER FROM THE OTHER VEHICLE WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER, THE CONTACT STATED THAT HE WAS NOT AWARE OF DIAGNOSTIC TESTING OR REPAIRS BECAUSE HIS LAWYER WAS DEALING WITH THE ACCIDENT CASE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Mar 31, 2020

Crash: 1

Injuries: 2

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

1 complaint

HEAD LAMP SERVICE FAULT . YOU LOSE ALL POWER TO THE HEADLIGHTS AND YOUR KEY FOB DOES NOT REGISTER. MEANING YOU CAN JUST HOP IN THE CAR WITH NO KEYS AND DRIVE. ALSO THE CAR TURNS OFF WHILE DRIVING

Jan 05, 2020

AIR BAGS,STRUCTURE,ENGINE

1 complaint

ON DECEMBER 12TH, 2019, I WAS INVOLVED IN A THREE-CAR FENDER BENDER ON FAIRFAX COUNTY PARKWAY IN VIRGINIA. I WAS TRAVELING IN SLOW-MOVING TRAFFIC AT 7:20AM, CLOSE TO RESTON HOSPITAL, WHEN THE TWO CARS IN FRONT OF ME SLAMMED ON THEIR BRAKES UNEXPECTEDLY AND I UNFORTUNATELY COULD NOT BRAKE IN TIME TO AVOID HITTING THE CAR IN FRONT OF ME. THE CAR DIRECTLY IN FRONT OF ME WAS A TOYOTA SUV AND HAD A TOW-BAR, WHICH TOOK MOST OF THE IMPACT OF THE CRASH AND CAUSED DAMAGE TO MY VEHICLE. ASIDE FROM SOME MINOR SCRATCHES, BOTH OF THE OTHER CARS INVOLVED IN THE ACCIDENT WERE FINE AND THE TWO DRIVERS WERE ABLE TO CONTINUE ON THEIR WAYS TO WORK. MY CAR, ON THE OTHER HAND HAS BEEN DECLARED A TOTAL LOSS BY MY INSURANCE COMPANY AS IT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. AS I MENTIONED ABOVE, THE TRAFFIC WAS SLOW-MOVING SO WE WERE NOT TRAVELING AT MORE THAN 25-30MPH AT ANY TIME ON THAT STRETCH AS WE NAVIGATED THE TRAFFIC. THIS SHOULD HAVE BEEN A VERY LOW-IMPACT AND MINOR INCIDENT; HOWEVER, FOR SOME UNKNOWN AND UNEXPLAINABLE REASON, THE FORD FOCUS WAS ON FIRE BEFORE I EVEN KNEW THAT I HAD CRASHED. THE IMPACT WAS SO MINIMAL THAT NO AIRBAGS DEPLOYED. FIREFIGHTERS WERE ONSITE WITHIN 5 MINUTES AND HAD DIFFICULTY PUTTING OUT THE BLAZE. IN ADDITION, I WAS STILL IN THE CAR WHILE IT WAS ON FIRE BECAUSE IT HAPPENED IMMEDIATELY UPON IMPACT, SO WHILE I WAS LUCKY TO WALK AWAY WITHOUT ANY PHYSICAL INJURIES, I WAS IMMEDIATELY TAKEN TO THE AMBULANCE TO MONITOR MY VITALS AND TRY TO CONTROL MY SHOCK. I REALIZE THAT THERE HAVE BEEN RECALLS OF FORD FOCUS VEHICLES PURCHASED IN 2017 AND PRIOR; HOWEVER, I STRONGLY BELIEVE THAT THE SAFETY CONCERNS RAISED IN PREVIOUS LAWSUITS AGAINST FORD PERTAIN DIRECTLY TO THE 2018 MODEL AS WELL. WE HAD ALREADY REPLACED THE CLUTCH IN THE FOCUS AFTER A YEAR AND A HALF BECAUSE OF A TRANSMISSION FAILURE ALSO NOTED IN PREVIOUS YEARS.

Dec 26, 2019

Crash: 1

Fire: 1

STEERING,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

THE 2018 FORD FOCUS HAS BEEN IN THE REPAIR SHOP FOUR TIMES FOR A CHECK ENGINE LIGHT RELATING TO THE VAPER/VACUUM HOSE, SENSOR OVER THE PAST COUPLE OF MONTHS. IN ADDITION, THE FOCUS NOW HAS A BROKEN STEERING GEAR. I WAS DRIVING ON THE CITY STREET WHEN IT WENT OUT, AND THANKFULLY NO OTHER VEHICLES WERE NEAR.

Nov 14, 2019

SEAT BELTS

1 complaint

I HAVE TESTED THIS MANY TIMES, AND YIELDED THE SAME RESULT. WHEN THE DRIVERS SEATBELT IS UNBUCKLED WHILST IN MOTION, THERE IS NO LIGHT OR AUDIBLE ALARM UNTIL YOU COME TO A FULL AND COMPLETE STOP.

Sep 08, 2019

STEERING,AIR BAGS

1 complaint

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION CAUSING THE DRIVER TO LOOSE CONTROL OF VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LONG LEWIS FORD(2551 JOHN HAWKINS PKWY, HOOVER AL.) WHO WAS UNABLE TO DETERMINED CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,043. THE VIN WAS INVALID.

Jul 23, 2019

Crash: 1

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

I HAVE A 2018 FORD FOCUS SE THAT IS LESS THEN A YEAR OLD AND IT BOGS DOWN, ACTS LIKE ITS GOING TO STALL OUT AND DOESN'T GET THE GAS MILEAGE IT'S SUPPOSE TOO. IT BOGS DOWN WHEN I AM DRIVING IT AND WHEN DRIVING IT WILL SPIT AND SPUTTER LIKE IT'S GOING TO STALL OUT ON ME THEN SNAPS OUT OF IT. FORD KEEPS TELLING ME THAT NOTHING IS WRONG WITH IT.

Jun 18, 2019

POWER TRAIN,SERVICE BRAKES,ENGINE

1 complaint

THE 2018 FORD FOCUS TI STARTED TO GIVE ME PROBLEMS WHEN BRAKING AND ACCELERATING, THE FIST WAS WHEN TAKING OFF AT A STOP LIGHT, THE FOCUS ACCELERATED MORE WHEN SLOWING DOWN AND BRAKING TO A CAR IN FRONT OF ME, IT WAS LIKE I WAS HITTING GAS PEDAL AND BRAKE AT THE SAME TIME. AFTER THAT ON THE SAME DAY I WAS DRIVING UP A HILL AND IT WAS ACCELERATING WITH OUT PRESSING ON THE GAS PEDAL I HIT THE BRAKES AGAIN AND IT FINALLY STOPPED, WHEN I GOT TO MY DESTINATION I PUT THE CAR IN PARK AND AGAIN PRESS THE BRAKE IT REVVED UP TO 3000 RPMS AND DID NOT STOP UNTIL I PRESS THE RUN/STOP BUTTON. THE NEXT DAY I WAS DRIVING AND DID A HARD STOP IT ABOUT STALLED WITH RPMS GOING DOWN TO 400 AND FLUCTUATING UP TO 1200 RPMS, WITH ALL THIS WAS GOING ON MY BRAKES FELT SOFT THEN HARD, THE TRANSMISSION ALSO CLICKED TWO TIMES WHEN HARD STOPPING.

Jan 22, 2019

SEAT BELTS,STRUCTURE

1 complaint

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE TRUNK AND ONTO THE FLOOR IN THE REAR OF THE VEHICLE. ADDITIONALLY, THE REAR SEAT BELT BOLTS DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDDLETOWN FORD (1750 NORTH VERITY PARKWAY, MIDDLETOWN, OH 45042) WHERE IT WAS DIAGNOSED THAT THE WELL TO THE FRAME WAS MISSING. THE VEHICLE WAS REPAIRED, BUT THE DEALER WAS NOT MADE AWARE OF THE SEAT BELT FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,930.

Jun 25, 2018

SUSPENSION,POWER TRAIN,STRUCTURE

1 complaint

WHILE DRIVING AT HIGHWAY SPEEDS IN EVEN MILD WIND OR TURBULENT AIR FROM TRAFFIC THE CAR HAS A LOSS OF STABILITY. THE CAR WAS PURCHASED IN WINTER AND AS SOON AS CONDITIONS IMPROVED FOR HIGHWAY SPEED TO RESUME WE FOUND OUT.WE DO NOT FEEL THE CAR SHOULD NOT BE USED FOR HIGHWAY DRIVING. WHEN GETTING OFF THE HIGHWAY INTERMITTENTLY A VIBRATION OCCURS AS WELL AS WHEN TRAVELING AT 50MPH OCCASIONALLY FEELING A DRIVE LINE VIBRATION FEELS LIKE IT COMES FROM THE RIGHT FRONT WHEEL. SO FAR THE CAR HAS BEEN TO 2 DEALERS AND THEY BOTH ACKNOWLEDGE THE ISSUES AND THEN SAY THAT THIS IS PROPER THAT WHEN DRIVING A NEW FOCUS FROM THEIR LOTS THEY ARE THE SAME.

May 16, 2018

2018 FORD Focus Problems & Complaints

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