1998 FORD Mustang Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
336
Complaints Reported
Complaints by Component
ENGINE AND ENGINE COOLING
88 complaints
THE PLASTIC INTAKE MANIFOLD CRACKED AND LEAKED COOLANT ONTO THE ENGINE AND OTHER RELATED COMPONENTS. CAR DIED ON FREEWAY. THE PLASTIC INTAKE MANIFOLD CRACKS. THE COOLANT WILL LEAK ONTO THE TOP OF THE BLOCK AND THEN DOWN THE BACK OF THE ENGINE. THIS INTAKE DESIGN IS A KNOWN DEFECT BY FORD. BELOW IS AN "OWNER NOTIFICATION LETTER" FROM FORD: 97M91 APRIL, 1999 FORD MOTOR COMPANY IS PROVIDING A NO-CHARGE SERVICE PROGRAM NUMBER 97M91, TO OWNERS OF CERTAIN 1996 THROUGH 1998 CROWN VICTORIA TAXI, TOWN CAR LIMO PREP & DELIVERY PACKAGE, 1996 AND 1997 THUNDERBIRD, COUGAR AND MUSTANG VEHICLES EQUIPPED WITH 4.6L SOHC ENGINES. THIS SERVICE PROGRAM PROVIDES ADDITIONAL COVERAGE FOR THE INTAKE MANIFOLD. REASON FOR THIS PROGRAM FATIGUE CRACKS MAY DEVELOP IN SOME OF THE COMPOSITE INTAKE MANIFOLDS USED ON THE 4.6L SOHC ENGINES INSTALLED IN THE AFFECTED CARS. THIS CONDITION MAY RESULT IN ENGINE COOLANT LEAKAGE WHICH, IF NOT DETECTED OR IGNORED, WILL CAUSE ENGINE OVERHEATING. COMPLETE LOSS OF COOLANT MAY RESULT IN ENGINE DAMAGE OR ENGINE FAILURE. WHAT WE WILL DO IF THE ENGINE OF YOUR CAR SHOULD DEVELOP A COOLANT LEAK AT THE INTAKE MANIFOLD CROSS OVER COOLANT PASSAGE, LOCATED DIRECTLY BEHIND THE ALTERNATOR, YOUR DEALER WILL VERIFY THE CONDITION. IF THE COOLANT LEAKAGE IS FROM THE LOCATION DESCRIBED ABOVE, YOUR DEALER WILL REPLACE THE ENGINE INTAKE MANIFOLD ASSEMBLY FREE OF CHARGE. THIS NO CHARGE COVERAGE IS AVAILABLE FOR 7 YEARS FROM THE VEHICLE'S WARRANTY START DATE (NO MILEAGE LIMITATION) AND IS AUTOMATICALLY TRANSFERRED TO SUBSEQUENT OWNERS. MY COMPLAINT IS THAT MY MUSTANG DID NOT LEAK AT THE GIVEN 7 YEARS AND NOW FORD MOTOR COMPANY WILL NOT DO ANYTHING. EVERYONE WHO OWNS THESE DEFECTIVE VEHICLES SHOULD HAVE A REPLACEMENT MADE AVAILABLE TO THEM REGARDLESS OF WHEN THE FAILURE OCCURRED. IT IS A SAFETY ISSUE, AS STATED IN ABOVE LETTER FROM FORD. *KB
Feb 02, 2012
INTAKE MANIFOLD DEVELOPED A CRACK IN THE HOUSING UNDER THE THERMOSTAT. THIS WAS REPORTED AS TSB 97M91. *TR
Oct 02, 2010
I RECENTLY PURCHASED A 1999 FORD MUSTANG WITH A 1998 USED ENGINE INSTALLED INTO IT. I ONLY HAD 1 REAL PROBLEM WITH IT AND IT WAS MY EXHAUST. I HAD THAT FIXED AND RAN GREAT FOR THE NEXT DAY. LESS THEN 36 HRS AFTER THE EXHAUST WAS FIXED AND AFTER SITTING FOR ABOUT 15 HRS OR SO, WHICH WAS FROM AROUND 9:45 PM FRIDAY THE 21ST TO AROUND 12:30 TO 1:00 PM ON THE 22ND OF AUGUST. A NEIGHBOR CAME POUNDING ON OUR DOOR TELLING US OUR CAR WAS ON FIRE!!!! HE ALSO STATED THAT HE HEARD WHAT SOUNDED LIKE SOMEONE WAS TRYING TO START IT FROM A DISTANCE. WELL WE DON'T HAVE A REMOTE STARTER FOR THIS CAR, IT ONLY UNLOCKS THE CAR AND TRUNK, DOES NOT START IT. WE BELIEVE IT WAS ELECTRICAL IN NATURE AND NEED TO FIND OUT WHAT HAPPENED AS I ONLY HAD LIABILITY INS. AND NOW I HAVE LOST MY CAR AND HAVE NOTHING...... I HAVE PICTURES OF MY CAR JUST MELTING AWAY, THE ENTIRE FRONT OF IT. I LOVED THIS CAR, I WASN'T EVEN FINISHED PAYING FOR IT. I STILL OWE $1395 ON IT AND I ONLY HAD IT FOR ABOUT 7 MONTHS. FIRE MARSHALL IS STILL INVESTIGATING IT. I BELIEVE HE SAID IT POSSIBLY STARTED ON THE PASSENGER SIDE WHERE THERE WAS A BOX ABOVE THE TIRE AREA WITH WIRES IN IT. WHAT WERE THESE WIRES, WHAT WERE THEY FOR AS I COULDN'T SEE ANYTHING MATCHING THAT DESCRIPTION ON A 1998 ENGINE IMAGE...??? THIS WAS THE FIRST AND ONLY REAL PROBLEM WE HAD, THE ENGINE LIGHT WAS ALWAYS ON FROM THE TIME OF PURCHASE, SELLER DID FIX BUT LIGHT CAME BACK ON IN ABOUT 1 WEEK AND WAS ON UNTIL FIRE. *TR
Aug 25, 2009
INTAKE MANIFOLD FAILURE ON 1998 FORD MUSTANG GT / 4.6L / 2V PER CLASS ACTION SUIT US DISTRICT COURT / NORTHERN DISTRICT OF CALIFORNIA. *TR
Nov 29, 2007
TL*THE CONTACT OWNS A 1998 FORD MUSTANG GT. APPROXIMATELY FIFTEEN MINUTES AFTER PARKING AND EXITING THE VEHICLE, THE ENGINE COMPARTMENT BECAME ENGULFED IN FLAMES. THE VEHICLE WAS DESTROYED. THERE WAS DAMAGE TO ANOTHER VEHICLE AND TO A NEIGHBORING HOME; HOWEVER, THE CONTACT DID NOT KNOW THE EXTENT OF THE DAMAGE. A FIRE REPORT WAS FILED. THE VIN AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 140,000. UPDATED 03-04-08 *BF UPDATED 03/04/08 *TR
Nov 27, 2007
+ 83 more complaints for this component
FUEL SYSTEM, GASOLINE
30 complaints
FILLER NECK TO TANK GASKET RIPPED AND LEAKING FUEL. CAUSES FUEL TO POUR FROM THE VEHICLE ON LEFT HAND TURNS WITH FULL TANK OF FUEL. HIGH PROBABILITY OF AN AUTO FIRE DUE TO THIS CONDITION. *TR
May 10, 2011
CAR IS HARD TO START OR LONG START CYCLE, FUEL PUMP CHECK VALVE LEAKING REQUIRING FUEL PUMP REPLACEMENT. *TR
Sep 02, 2009
FUEL PUMP BROKE DOWN. *NM
Dec 21, 2005
1998 FORD MUSTANG GT HAS FUMES ENTERING THE PASSENGER COMPARTMENT OF THE VEHICLE. *MR THIS CAUSED THE CONSUMER TO HAVE BREATHING PROBLEMS. *SC *JB
Apr 06, 2005
I HIT A TREE AFTER DRIVING OFF THE ROAD AND THE CAR BECAME INGULFED IN FLAMES AND SOON BURNED THE CAR TO NUTHING BUT STRAIGHT METAL LOSS OF EVERYTHING EVEN RIMS WERE MELTED AND WINDOWS TOO ALL THAT WAS LEFT WAS HARD METAL SURFACES I WAS ALMOST BURNED ALIVE PLUS THE AIRBAGS DEPLOYED TO LATE AND MY HEAD ACTUALLY IMPACTED THE STEERING WHEEL BREAKING MY NOSE AND SPLITTING MY FOREHEAD OPEN AND ALMOST LOST MY LEFT EYE DUE TO THE IMPACT THE SEATBELT WORKED TOO GOOD IT SPERATED MY LEFT SHOULDER AND BROKE MY COLLAR BONE STRETCHING ALL MY TENDONS IN MY LEFT SHOULDER BREAKING MY CLAVICAL AND SHOULDER BLADE.*AK
Dec 13, 2004
+ 25 more complaints for this component
SEAT BELTS
20 complaints
PASSENGER SIDE SEATBELT WILL NOT. WORK , CANNOT PULL OUT TO USE IT... THE REPAIR SHOP IS HAVING A HARD TIME FINDING. A RETRACTOR. MECHANISM....MY FAMILY CANNOT SIT IN THE FRONT PASSENGER SEAT. RIGHT NOW
Oct 03, 2019
PASSENGER SEAT BELT FAILING EXTENDED AND LOCKED. UNUSABLE *TR
Sep 09, 2013
TL* THE CONTACT OWNS A 1998 FORD MUSTANG CONVERTIBLE. THE CONTACT STATED THAT THE REAR PASSENGER SEAT BELTS MALFUNCTIONED AND WOULD NOT SECURE ANYONE SITTING IN THE REAR OF THE VEHICLE. THE DEALER WAS CONTACTED AND ADVISED THAT HE WOULD NEED TO PURCHASE REPLACEMENT SEAT BELTS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. THE VIN WAS NOT AVAILABLE.
Feb 16, 2011
PASSENGER AND REAR SEAT BELTS STOPPED WORKING....CANNOT PULL THEM OUT. *TR
Mar 06, 2008
THE SEAT BELTS IN THE FRONT DO NOT OPERATE PROPERLY BECAUSE THEY HANG DOWN AND DO NOT RETRACT, MAKING IT DANGEROUS IF THE VEHICLE WERE TO BE INVOLVED IN AN ACCIDENT. MANUFACTURER WILL CONTACTED BY CONSUMER.*AK THE CONSUMER STATED THAT THE SEAT BELTS WERE HARD TO PULL OUT AND WILL NOT RETRACT ALL THE WAY BACK. THE SEAT BELTS FIT LOOSE ON THE BODY OF THE PERSON USING IT. *TC
Mar 02, 2005
+ 15 more complaints for this component
VEHICLE SPEED CONTROL
19 complaints
TL* THE CONTACT OWNED A 1998 FORD MUSTANG . THE CONTACT STATED THAT WHILE DRIVING 45 MPH AND WITHOUT WARNING, THE ENGINE STARTED TO REV AND THE RPMS INCREASED DRASTICALLY AS THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE AND TURNED OFF THE ENGINE. WHILE DOING SO, THE CONTACT HAD TO DRIVE WEDGING THE TIRE AGAINST THE CURB IN ORDER FOR THE VEHICLE TO LOSE SPEED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THEY DIAGNOSED THAT THE CRUISE CONTROL CABLE WAS FRAYED AND COMING APART. THE VEHICLE WAS REPAIRED WITH A NEW CABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 135,000.
Mar 13, 2012
TL-THE DRIVER OWNED A 1998 FORD MUSTANG. WHILE DRIVING AT SPEEDS UNKNOWN, THE VEHICLE ACCELERATED. THE VEHICLE BEGAN TO SMOKE AND LIQUID SPLASHED ONTO THE VEHICLE. THE DRIVER LOST CONTROL OF THE VEHICLE. THE DRIVER ENDED UP ON THE OTHER SIDE OF TRAFFIC AND CRASHED INTO A VAN. THE VEHICLE WAS DESTROYED. THE DRIVERS AND PASSENGERS WERE INJURED IN THE CRASH. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILES WERE NOT AVAILABLE. THE VIN WAS NOT AVAILABLE. AA
Apr 12, 2010
1998 FORD EXPEDITION CAUGHT FIRE AS A RESULT OF A FAULTY CRUISE CONTROL SWITCH (ACCORDING TO INSURANCE FIRE INVESTIGATOR) - FORD CLAIMED THEY SENT 3 RECALL NOTICES, BUT I NEVER RECEIVED ANY UNTIL 3 DAYS AFTER THE FIRE - I SUFFERED PERSONAL PROPERTY AND OTHER DAMAGES AND FORD HAS REFUSED LIABILITY. *TR
Sep 11, 2007
MY 1998 FORD EXPEDITION CAUGHT ON FIRE AT 4:00 AM BY ITSELF. IT WAS LAST DRIVEN 14 HOURS PRIOR TO CATCHING ON FIRE. THE FIRE WAS SO HOT IT MELTED THE HOOD OF THE CAR. THE CAR WAS COMPLETELY DESTROYED. THE FIRE INSPECTOR SAID IT STARTED WHERE THE CRUISE CONTROL SWITCH WAS LOCATED.*AK
Jan 24, 2006
CONSUMER HEARS A NOISE WHEN THE VEHICLE IS GOING 60 MPH OR GREATER. ALSO, IT CAN BE HEARD WHEN ACCELERATING UP A HILL. *AK
May 13, 2004
+ 14 more complaints for this component
STEERING
18 complaints
THERE HAS BEEN A SIGNIFICANT LOSS IN STEERING STABILITY. EVERYTHING FROM THE POWER STEERING PUMP TO THE RACK AND PINION SHOW NO SIGNS OF LEAKING. I'VE HAD THE PS LINES REPLACED AS WELL AS THE PS PUMP, BECAUSE IF THE LACK OF STABILITY AND THE PROBLEM STILL PERSISTS. PS FLUID HAS BEEN REPLACED AND BLED. AND THE PUMP IS STILL VERY LOUD (IT WAS ALWAYS LOUD, THE NEW PUMP IS THE SAME WAY. BUT THAT'S MORE ANNOYING THAN A SAFELY CONCERN). I'LL BE DRIVING DOWN THE STREET AND ON THE HIGHWAY AND THE CAR WILL SUDDENLY VEER TO THE LEFT OR RIGHT. CAR HAS NEW TIRES AND HAS BEEN ALIGNED RECENTLY. *TR
May 22, 2009
DT: WHEN MAKING A RIGHT TURN AT A SPEED OF ABOUT 20-25 MPH THE STEERING WHEEL KEPT TURNING BUT THE WHEELS WERE NOT MOVING. THIS WAS THE FIRST TIME ANYTHING LIKE THIS HAPPENED. THIS CAUSED THE CONSUMER TO HIT A PARKED CAR. THE CAR WAS EXTENSIVELY DAMAGED, BUT HAS NOT BEEN TOTALED BY THE INSURANCE COMPANY. INSURANCE COMPANY INSTRUCTED A MECHANIC TO INSPECT THE STEERING WHEEL, IT WAS NOTED THERE WAS PROBLEM WITH THE SHAFT WHICH BROKE AND THEREFORE CAUSED THE ACCIDENT. THE MECHANIC SAID HE HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. IT WAS NOTED BY THE MECHANIC, AND THE INSURANCE COMPANY AS A DEFECTIVE STEERING ON THE CAR INVOLVING THE SHAFT. MECHANIC SAID HE MUST REPAIR VEHICLE TO DETERMINE IF THERE WAS OTHER ISSUES WITHIN THE STEERING OR SUSPENSION. AS OF YET NO REPAIRS HAVE BEEN MADE. *AK THE CONSUMER STATED HE AND THE OWNER OF THE OTHER VEHICLE DID NOT THINK IT WAS NECESSARY TO FILE A POLICE REPORT SINCE THE DAMAGE WAS MINIMAL. *JB
Aug 05, 2005
I WAS INVOLVED IN A VERY BIZARRE ACCIDENT. ON AUGUST 10, 2004 AT 8:30 AM, I WAS GOING TO WORK USING THE HIGHWAY I REGULARLY USE EVERYDAY, HIGHWAY ONE IN PACIFICA, CALIFORNIA, LOCATED FOUR BLOCKS FROM MY HOME. WEATHER CONDITIONS WERE NORMAL. AS I WAS GETTING ONTO THE HIGHWAY ENTRANCE, GOING NO MORE THAN TWENTY MILES PER HOUR, AND AS I MADE MY WAY DOWN THE RAMP A FEW INCHES, MY CAR STARTED SWAYING BACK AND FORTH. PULLING ME RIGHT, AND THEN TO THE LEFT. I WAS NOT DISTRACTED, PREOCCUPIED, NOR ON A CELL PHONE. I WAS LOOKING AT THE ROAD STRAIGHT AHEAD. I TRIED TO STEAR THE CAR, BUT IT KEPT SHIFTING FROM SIDE TO SIDE, CAUSING ME TO FALL OFF THE RAMP AND LAND ONTO THE TRAFFIC GOING THE SAME DIRECTION I WAS HEADED (NORTH). ONE CAR ENDED UP HITTING ME. THE POLICE WAS ALREADY ON THE HIGHWAY SO THEY IMMEDIATELY CAME TO THE SCENE. SINCE THIS WAS SUCH A FRIGHTENING ACCIDENT, AND NO KNOWN CAUSE FOR IT, SINCE I WAS NOT UNDER THE INFLUENCE AND GOING AT SUCH A LOW SPEED, I HAVE REQUESTED THE ACCIDENT SCENE AND THE CAR TO BE INSPECTED. THERE MIGHT BE SOMETHING WRONG MECHANICALLY. I BELIEVE THIS ACCIDENT WAS CAUSED DUE TO MALFUNCTION OF THE VEHICLE. I COULD HAVE POSSIBLY BEEN THE RACK & PINION ASSEMBLY, TIE ROD, OR POWER STEERING VALVES. THROUGHOUT THE COURSE WORK, I FOUND OUT THAT MY VEHICLE WAS IN PERVIOUS ACCIDENTS. THIS INFORMATION WAS NEVER DISCLOSED TO ME AT THE DATE OF THE PURCHASE, AND I REQUESTED IT FROM THE DEALERSHIP NUMEROUS TIMES. ALL MY REQUESTS FOR THE VEHICLES HISTORY AND OWNER HISTORY WERE PLACED TO THE SIDE. NO MATTER HOW MUCH I ADORED THE VEHICLE, I WOULD HAVE NOT PURCHASED IT KNOWING THIS INFORMATION. THE VEHICLE WAS "CERTIFIED" AND I OPTED FOR AN EXTENDED WARRANTY, TO BE ON THE SAFE SIDE. I ANGERS ME TO FIND OUT THAT THE VEHICLE WAS REPAIRED AND REBUILT SEVERAL TIMES, AND PLACED BACK ONTO THE ROAD. HERE I WAS THINKING I WAS PURCHASING A VEHICLE THAT WAS "CERTIFIED" AND IN MINT CONDITION. THIS MATTER IS REALLY IMPORTANT TO ME.CONTINUATION. *AK
Oct 01, 2004
<PAGE 2 > MY LIFE, AS WELL AS ANOTHER HUMAN BEINGS LIFE COULD HAVE BEEN AT STAKE DUE TO SOMEONE WANTING TO MAKE SOME MONEY. THANK GOD THE PARTY INVOLVED AND MYSELF CAME OUT OF THIS ORDEAL WITH JUST MINOR BRUISING. I AM A TWENTY-ONE YEAR OLD WELL-EDUCATED WOMAN WITH A RESPONSIBLE JOB PROFILE, AND A CLEAN RECORD. I HAVE NEVER VIOLATED THE LAW, THEREFORE ALL THAT HAS HAPPENED IS HARD TO TAKE. FROM THE START, I REQUESTED MY INSURANCE TO TAKE THE CLAIM MORE SERIOUSLY, AND FOR AN INTENSE INVESTIGATION TO TAKE PLACE ON THE VEHICLE, SINCE THIS WAS A BIZARRE ACCIDENT WITH NO KNOWN CAUSE, AND EVEN WITH THE CHP FORMING AN OPINION ON ASSUMPTIONS, I WAS NOT AT FAULT FOR THIS ACCIDENT, AND WAS NOT CHARGED WITH CARELESS DRIVING, OR ANY OTHER TRAFFIC INFRACTION. SINCE WHAT I REQUESTED DID NOT OCCUR, I AM DISSATISFIED WITH THE WAY THIS WAS CONDUCTED. BASICALLY FOR THE MONTH AND A HALF THAT MY INSURANCE HAD THE VEHICLE STORED, THEY NEVER CONDUCTED ANY TYPE OF INVESTIGATION NOR WAS MY VEHICLE INSPECTED. I EVEN WENT TO THE DEGREE OF HAVING MY VEHICLE TOWED TO MY RESIDENCE AT MY OWN EXPENSE, SO I MAY HIRE A CERTIFIED TECHNICIAN TO INSPECT THE VEHICLE. HOWEVER, THAT NEVER TOOK PLACE DUE TO BAD TIMING. THE VEHICLE WAS SITTING ON MY PROPERTY FOR ABOUT A WEEK OR SO, AND BEFORE I COULD GET A HOLD OF SOMEONE TO DO THE INSPECTION AND TO TAKE THE VEHICLE APART, I HAD TO GET READY FOR SURGERY, SO THE INSPECTION WAS PUT ON HOLD DUE TO HEALTH REASONS. THE LOCAL POLICE DEPARTMENT WANTED ME TO MOVE THE VEHICLE AS SOON AS POSSIBLE, SO I HAD NO OTHER CHOICE THEN TO CALL MY INSURANCE AND HAVE THEM TAKE THE "TOTAL LOSS" VEHICLE. I ALSO FOUND OUT THAT MOST OF THE REPAIRS AND RESTORATIONS WERE DONE BY MY INSURANCE, AND THAT IS WHY I BELIEVE THEY DID NOT WANT TO DO A THOROUGH INVESTIGATION. *AK
Oct 01, 2004
<PAGE 3> I'VE ALSO SEEKED LEGAL ADVICE, AND THEY ADVISED ME THAT I WAS FRAUDED, AND THAT I DO HAVE A CASE, HOWEVER THEY COULDN'T FURTHER ASSIST ME DUE TO THE FACT MY INSURANCE COMPANY PAID OFF MY LOAN ON THE VEHICLE, AND THAT THE VEHICLE IS NO LONGER IN MY POSSESSION. NOW THAT EVERYTHING HAS BEEN SAID, MY QUESTION TO YOU IS, IS THERE ANYTHING THAT I CAN FURTHER DO AS A CONSUMER??? PLEASE ADVISE. THANK YOU FOR YOUR ASSISTANCE, IVA D. OKLOBDZIJA . MOST OFOUR COMMENTS ARE MISSING. *AK
Oct 01, 2004
+ 13 more complaints for this component
PARKING BRAKE
18 complaints
THE VEHICLE ROLLED DOWN THE DRIVE WAY WITH THE EMERGENCY BRAKE ON AND IN GEAR. IT HIT A HOUSE AND TOTALED THE VEHICLE. *PH RECALL#434000 *SC
Mar 23, 2004
CONSUMER HAS TWO FORD MUSTANGS, 1998 AFFECTED BY RECALL 00V349000. VEHICLE IDENTIFICATION NUMBERS ARE: [XXX] AND [XXX]. LOCAL DEALERSHIP IS UNABLE TO ORDER THE PARTS FROM MANUFACTURER TO CORRECT THE DEFECT UNTIL DECEMBER OF 2001. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Aug 22, 2001
CONSUMER RECEIVED RECALL NOTIFICATION (00V349000) CONSUMER STATES APPOINTMENT WAS MADE TWO WEEKS IN ADVANCED, CONSUMER WAS ADVISED THAT VEHICLE WAS NOT READY BECAUSE THE PART WAS NOT AVAILABLE, CONSUMER IS NOT SATISIFED WITH THE WAY SITUATION WAS HANDLED BECAUSE APPOINTMENT WAS MADE IN ADVANCE AND HE FEELS PART SHOULD HAVE ALREADY BEEN THERE. *JB
May 18, 2001
00 V 3490 000/PARKING BRAKE PAWL: WHILE MAKING A STOP WITH EMERGENCY BRAKE ENGAGED, VEHICLE COMMENCED TO ROLL DOWN HILL AND HIT ANOTHER PARKED CAR. DEALER / MANUFACTURER WERE NOTIFIED, AND WERE UNWILLING TO ASSIST IN THIS MATTER. *AK
May 16, 2001
THE PARKING BRAKE FAILED PRIOR TO RECALL NOTICE 00V-349 CAUSING DAMAGE TO THE RIGHT REAR OF THE VEHICLE
May 01, 2001
+ 13 more complaints for this component
POWER TRAIN
17 complaints
CONSUMER NOTICED WHEN PARKING ON A HILL OR FLAT LAND VEHICLE SHIFTED OUT OF REVERSE AND ROLLED FORWARD. DEALERSHIP SERVICED VEHICLE, AND NOTICED SHIFTER FORK WAS WORN OUT. *AK
Jan 20, 2004
THE TRANSMISSION FAILED WITHOUT WARNING. *JB
Sep 10, 2003
WE TOOK CAR IN TO LOCAL FORD DEALER FOR ROUTINE OIL CHANGE AND TO CHECK A NOISE WE HAD HEARD IN THE REAR END. THEY TORE INTO THE REAR END TO SEE WHAT PROBLEM WAS. WE WERE TOLD THAT THE WHOLE REAR END NEEDED TO BE REPLACED. THEY GAVE US AN ESTIMATE OF $1600. WE QUESTIONED HOW THIS COULD HAPPEN. WE WERE TOLD IT DOESN'T USUALLY HAPPEN AT THIS MILEAGE. THEY ALSO TOLD US THAT THERE WAS NO PRELOAD ON THE AXEL. WE COMPLAINED TO FORD HEADQUARTERS TO NO AVAIL. THE CAR WAS NO LONGER UNDER WARRANTY. THIS WAS NOT A GOOD ANSWER. THIS IS A PREMIUM CAR THAT HAS BEEN WELL CARED FOR AND ALWAYS DRIVEN BY ADULTS, AND ONLY SERVICED AT THE DEALERSHIP WHERE IT WAS PURCHASED. WE WERE GIVEN NO EXPLAINATION AS TO WHY THERE WAS NO PRELOAD, OTHER THAN THE CAR MIGHT HAVE BEEN ASSEMBLED ON MONDAY RATHER THAN TUESDAY. DT
Oct 31, 2002
WHILE PARKED ON DECLINE VEHICLE ROLLED AND HIT ANOTHER VEHICLE WITH PARKING BRAKES STILL ON, HAD PARKING BRAKES DONE ON RECALL IN 2001. TOOK TO DEALER AND DEALER REPAIRED VEHICLE STATING PARKING BRAKES WERE FINE.*JB
May 01, 2002
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING, TRANSMISSION SHUT DOWN. *AK *YH
Feb 07, 2002
+ 12 more complaints for this component
SUSPENSION
14 complaints
MY VEHICLE HAS LOSS OF STEERING CONTROL. FOUND RECALL FOR THIS ISSUE ON LINE, HOWEVER, MY VIN NUMBER DOES NOT CORRESPOND. I CALLED NHTSA AND THEY SUGGESTED I FILE A COMPLAINT. MY VEHICLE HAS NO EXTERNAL LEAKS OR WORN OR TORN SUSPENSION PARTS, IT MUST HAVE INTERNAL DAMAGE TO STEERING GEAR. FORD DOES NOT SHOW A RECALL. I WILL BE REPAIRING MY VEHICLE IN THE MEANTIME, ONES VEHICLE IS VERY NECESSARY TO GET BY OUR DAY TO DAY BUSINESS, HOWEVER, I NEED THIS ISSUE RESOLVED. *TR
Apr 21, 2009
THERE HAS BEEN A "CREAKING" SOUND COMING FROM THE FRONT SUSPENSION AREA FOR OVER A YEAR. I'M VERY GOOD AT GETTING MY CAR SERVICED. AT THE LAST TIRE ROTATION, I HAD THIS CHECKED OUT & THE TECH POINTED TO THE PROBLEM-SAID IT WAS A DRYING OUT OF SEALS, BUT POSED NO DRIVING PROBLEM. STILL, CREAKS LIKE CRAZY. TECH SAID GREEASE WOULDN'T SOLVE THE PROBLEM. I AM THE ORIGIAL OWNER; I HAVE LESS THAN 48 K MILES ON THE CAR.*AK
Jul 16, 2003
THE TIRES EXPERIENCED PREMATURE FAILURE. THE CONSUMER SUSPECTED THERE WAS A PROBLEM WITH THE VEHICLE AND NOT THE TIRES. *JB
Jun 05, 2003
ERRATIC HANDLING ON FREEWAY , STEERING BECAME UNCONTROLABLE AND SWERVING WHEN PULLING OUT INTO INTERSECTION. *AK
Jul 18, 2002
MY HUSBAND AND I TEST DROVE THIS CAR WITH THE TOP DOWN, AND DROVE IT HOME WITH TOP DOWN. THE NEXT DAY WHEN WE DROVE IT WITH THE TOP UP WE COULD HEAR A WHOOSHING SOUND FROM THE BACK OF THE CAR. IT WOULD GET WORSE AT HIGHER SPEEDS. WE CONTACTED THE DEALERSHIP AND THEY SAID THEY WOULD LOOK AT IT FOR NO CHARGE SINCE WE HAD JUST PURCHASED THE CAR EVEN THOUGH IT CAME WITH NO WARRANTY. (OUR MECHANIC HAD CHECKED IT OUT AND SAID IT WAS THE REAR END GOING OUT) THE DEALERSHIP LOOKED AT THE CAR AND SAID THE ENTIRE REAR END NEEDED REPLACEMENT!! THE AXLES, BEARINGS, ETC. WERE RUINED. I FIND IT HARD TO BELIEVE THAT THEY DID NOT KNOW OF THE SITUATION. THEY TOLD MY HUSBAND IF I WOULD HAVE DRIVEN THE CAR ANOTHER 2 WEEKS THE REAR END WOULD HAVE SEIZED, CAUSING THE CAR TO SUDDENLY STOP, AND PROBABLY CAUSING AND ACCIDENT. SINCE THE CAR IS ONLY 4 YEARS OLD, I DON'T UNDERSTAND HOW IT COULD HAVE A PROBLEM AS SEVERE AS THIS. THE DEALERSHIP SAID IS WAS A POOR DESIGN BY FORD. I AM VERY UPSET AT THE FACT THAT THIS CAR HAD A PROBLEM THAT SHOULD HAVE BEEN NOTICED, AND I AM KICKING MYSELF FOR NOT TEST DRIVING IT WITH THE TOP UP. FURTHERMORE , SINCE IT HAD NO WARRENTY, I AM RESPONSIBLE FOR THE REPAIRS. THEY HAVE TOLD ME I ONLY HAVE TO PAY $480.00 EVEN THOUGH THE WORK WILL BE WELL OVER $1000.00. I FEEL THE DEALERSHIP SOLD ME A CAR THAT WAS VERY UNSAFE, AND I SHOULDN'T HAVE TO FOOT ANY OF THE BILL.*AK
Jul 13, 2002
+ 9 more complaints for this component
TIRES
13 complaints
ON AUGUST 07, 2005 I WAS DRIVING DOWN THE INTERSTATE 85 IN SOUTH CAROLINA AT 65 MPH. MY CAR SUDDENLY MADE AN ABRUPT TURN TO THE SIDE OF THE ROAD AT A 45 DEGREE ANGLE. THE CAUSE OF THE ACCIDENT WAS THAT THE TIRE SUDDENLY DEFLATED LOOSING IT'S BEAD WITH THE WHEEL. THE TIRE WAS A NITTO NT555 P255/35/18. IT WAS MOUNTED ON A 9.5 INCH GENUINE FORD WHEEL.*JB
Oct 18, 2005
ROAD HUGGER RAGE TIRES, MFG. BY KELLY SPRINGFIELD, SIZE 245/45/17, HAVE DEVELOPED SUBSTANTIAL CIRCUMFERENTIAL SIDEWALL CRACKS ON LOW MILEAGE, HIGH TREAD TIRES. SAME CRACKS PRESENT IN 3 OF THE 4 TIRES ON THE VEHICLE. THIS IS THE SAME AS DESCRIBED IN RECALL 98T002 ON SIMILAR TIRES BY SAME MFG. CONTACTED KELLY SPRINGFIELD CUSTOMER SERVICE AND THEY REFUSED TO REPLACE TIRES. LATER FAILURE OF ONE TIRE RESULTED IN LOW-SPEED ACCIDENT. *PH
Jul 31, 2003
JULY 2002 GOING NORTH ON I65 IN THE EDGE OF LOUISVILLE KY DRIVING APX 55 MPH THE RIGHT REAR INSIDE DUEL TIRE BLEW OUT WITH THE OUTER RUBBER AND STEEL COMING OFF THE CASING OF THE TIRE. THIS WAS THE FIRST OF TWO BLOWOUTS. THE SECOND HAPPENED OCT 2002 IN FLORIDA ON I 75 NEAR OCALA. THE FIRST TIRE WAS REPLACED BY A FIRESTONE DEALER IN COLUMBUS INDIANA AT NO COST> THE SECOND WAS REPLACED BY A FIRESTONE DEALER IN OCALA, FL. AT A 60% COSTING ME 50.24. I HAVE CONTACTED FIRESTONE AND THEY OFFERED TO GIVE ME 50% OF THE COST OF THE TIRES ON ANOTHER TIRE THEY SAID I NEED TO UPGRADE TO THE CORRECT TIRE THAT SHOULD OF BEEN PUT ON THE M/H BY FORD FIRESTONE WANTS ME TO PUT 4 TIRES THAT ARE THEIR BETTER DESIGN FOR MH USAGE. THEY WILL GIVE ME ONLY 50% ON 4 TIRES SAYING I ONLY NEED TO REPLACE THE REAR TIRES. I HAVE HAD TWO TIRES SEPERATE IN THE LAST 3,000 MILES OR SO. I DO NOT THINK THESE TIRES ARE SAFE AND I DON'T THINK IT WOULD BE SAFE TO MIX THE TWO DIFFERENT TIRES. I AM STUCK WITH 7 FIRESTONE TIRES THAT HAVE THE HISTORY OF FAILING . I HAVE REPLACED ALL THE TIRES (6 )ON THE GROUND WITH MICHELIN TIRES AT A COST OF $1,200.00. IS THERE ANY RELIEF I CAN GET FOR THE REPLACEMENT OF THESE TIRES? DT
Nov 08, 2002
EAGLE ZR 45, SIZE 245 45 ZR17,DOT M68RF62R267, ORIGINAL EQUIPMENT ON A 1998, FORD, MUSTANG . WHILE VEHICLE WAS PARKED A LARGE BUBBLE ON FRONT PASSENGER TIRE EXPLODED. *AK THE SLIGHT WVINGS AROUND THE TIRE WAS NOTICED, ONE SHOWS SOME SMALL CRACKS DEVELOPING AND THE TIRE POPPED WHILE PARKED. *YD
Sep 28, 2001
THE MICHELIN XGTZ (245 45 2R 17) EXPERIENCED TREAD SEPARATION AND BULGE. *MJS
Dec 14, 2000
+ 8 more complaints for this component
AIR BAGS
12 complaints
STIRRING-WHEEL AIRBAGS DID NOT DEPLOY ON GETTING HIT HEAD-BUT ON THE PASSENGER SIDE DID DEPLOY BUT DUE TO THE DEFECT STIRRING WHEEL AIRBAG NOT DEPLOYING THE DRIVER TO HIT THE WINDSHIELD
Feb 06, 2020
VEHICLE WAS INVOLVED IN AN ACCIDENT, NEITHER FRONT AIRBAGS DEPLOYED
Oct 23, 2017
PASSIVE RESTRAINT SYSTEM DISABLES MY IGNITION (IT SEEMS) SOMETIMES WHEN I PUT MY KEY IN TO START THE CAR. THE ALARM LIGHT BLINKS RAPIDLY AND IF I TAKE OUT MY KEY AND RE INSERT IT, I WILL HEAR A SMALL NOISE LIKE A MECHANISM RESETTING AND THEN MY CAR WILL START. 3 ATTEMPTS TO PUT ON DIAGNOSTIC MACHINE..FAILED TO DIAGNOSE. *JB
May 21, 2003
CONSUMER'S VEHICLE COLLIDED INTO A WOOD FENCE AT 30MPH. UPON IMPACT, AIR BAG DID NOT DEPLOY. DEALER HAS NOT BEEN NOTIFIED. PLEASE PROVIDE FURTHER DETAILS.*AK
Dec 17, 2001
WHILE DRIVING AND WITHOUT HITTING A BUMP, BOTH DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS DEPLOYED. DRIVER LOST CONTROL OF THE VEHICLE, AND HIT SEVERAL TREES. VEHICLE HAS NOT BEEN SEEN. *AK
Jan 24, 2000
+ 7 more complaints for this component
ELECTRICAL SYSTEM
12 complaints
TL*THE CONTACT OWNS A 1998 FORD MUSTANG WHICH WAS PURCHASED BRAND NEW IN 1998. THE VEHICLE WAS PARKED IN FRONT OF HIS HOME WHEN HE NOTICED FLAMES COMING FROM THE REAR END OF THE VEHICLE. HE IMMEDIATELY ATTEMPTED TO EXTINGUISH THE FIRE TO NO AVAIL. THE FIRE DEPARTMENT WAS CALLED AND WERE ABLE TO EXTINGUISH THE FIRE. THE FIRE MARSHALL STATED THAT THE ORIGIN OF THE FIRE WAS ELECTRICAL AND ALSO INCLUDED THAT IN THE POLICE/FIRE REPORT FILED AT THE SCENE. THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT AWARE IF THERE WERE ANY OPEN RECALLS ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 150,000.
Jan 20, 2010
I WAS DRIVING FROM THE STORE ON 10/27/05 ,WHEN I STOP TO A RED LIGHT AND I SAW SMOKE COME FROM THE SIDE AND FRONT OF THE CAR. THE LIGHT TURNED GREEN AND I PROCEEDED TO GO HOME ,WHEN I GOT HOME I RAN UP THE STAIRS TO WHERE I LIVE AND EXPLAIN TO MY BOYFRIEND SMOKE IS COMING FROM THE CAR HE WENT DOWN STAIRS TO CHECK AND THERE WAS A FIRE UNDER MY HOOD MY BOYFRIEND PUT THE FIRE OUT AND THEN WE TALKED ABOUT THE FIRE AND WE ALSO DROVE TO THE FORD DEALERSHIP WHICH WE GOT NO ANSWERS. NOW ON 10/28/05 WE HAD A WRECKER TO TOW THE CAR TO A FORD DEALERSHIP SO THEY WOULD SEE THE DAMAGE THEY LOOKED ON THE COMPUTER AND WE WERE INFORMED THERE'S NO RECALL ON THE FORD WINDSTAR GL, BUT THEY WOULD FIX IT BUT NOT UNDER WARRANTY, I ASK THE MANAGER WHAT DID HE SUGGEST HE SAID, CALL MY INSURANCE AND SEE WHAT THEY SAY. BUT INSTEAD OF DOING THAT I TOWED THE CAR TO A ELECTRITION AND HIS DESCRIPTION WAS THE PIGTALE WAS BURNT AND ALSO THE BRAKE PRESSURE SWITCH WAS BURNT UP AND NEEDED TO BE REPLACED I DON'T KNOW MUCH ABOUT CARS, BUT I KNOW THERE SHOULD NOT HAVE BEEN A FIRE.*JB
Nov 02, 2005
ELECTRICAL PROBLEMS GALORE--I'LL NEVER BUY ANOTHER FORD, PERIOD--LET ALONE A WINDSTAR. TAILGATE LOCK NEVER OPENED WITH KEY. DRIVER SIDE DOOR STOPPED OPENING WITH KEY 6 MONTHS LATER. PASSENGER SIDE DOOR STOPPED OPENING WITH KEY 3 WEEKS AFTER THAT. DOWN TO SLIDER ONLY THAT OPERATES WITH KEY AND IT TURNS VERY HARD. INTERIOR LIGHTS CAME ON....AND STAYED ON. REMOVED FUSE AND WINDOWS SHARING FUSE ALSO WOULDN'T GO UP--WAS WORTH IT TIL I HAD TIME TO GO AROUND AND REMOVE EVERY SINGLE INTERIOR BULB IN THE VEHICLE. REPLACED FUSE JUST TO HAVE WINDOWS OPERATE. DOOR AJAR SENSOR GOES OFF WHEN ALL DOORS ARE CLOSED SECURELY AND ACCOMPANYING WARNING BELL CONTINUES TO GO OFF WHILE I'M DRIVING DOWN THE ROAD. THEN IT DROPS TO GOING OFF WHEN I SLOW TO A CERTAIN SPEED AND THEN SHUT OFF AGAIN WHEN I SPEED UP. ABSOLUTELY THE WORST VEHICLE I'VE EVER OWNED IN MY LIFE. POS -- DOES NOT MEAN POINT OF SALE. HINT: FIRST WORD MEANS "PIECE" AND SECOND WORD MEANS "OF." YOU GET THE IDEA. *NM
Jan 15, 2005
CAR WILL NOT START, STARTER SOLENOID CLICKS. REPEATED ATTEMPTS TO START CAUSES SMOKE TO RISE FROM THE CENTER CONSOLE. FURTHER INVESTIGATION REVEALS THE SMOKE IS COMMING FROM THE RUBBER BOOT WHERE THE METAL PARKING BREAK CABLE GOES FROM THE INSIDE TO THE OUTSIDE OF THE VEHICLE. THE CABLE ACTUALLY GLOWS RED FROM HEAT (APARENT GROUND PATH FOR SOME KIND OF SHORT). THE STARTER CIRCUIT DOES NOT WORK BUT THE VEHICLE WILL ROLL START (MANUAL TRANSMISSION). THIS IS SECOND OCCURANCE OF THIS PROBLEM. FIRST OCCURANCE WAS IN JUNE OF 2000 @ 14,500 MILES. DEALER REPAIR NOTES" WIRING VERIFY COMPL PERFORM NO CRANK DIAG CHECK ALL FUSES OPEN IN CIR 33 TRACE CIR FOUND LOOSE PIN AT CONN 112 REPAIR CHECK OPERATION ROAD TEST REQUEST ACTUAL TIME FOR ELECT REPAIR TECH 551" I NOW HAVE 33,000 MILES ON VEHICLE, NOVEMBER 2004 -- FIRE AND SAFETY HAZARD - DAMAGE TO PARKING BREAK CABLE???*AK
Nov 30, 2004
LEFT THE VEHICLE PARKED AND WITHOUT PRIOR WARNING VEHICLE CAUGHT ON FIRE. FIRE STARTED INSIDE OF COMPARTMENT.*AK
Aug 29, 2002
+ 7 more complaints for this component
SEATS
7 complaints
1. I WAS DRIVING FROM SAN DIEGO TO FRESNO, ON I-5. ABOUT 70 MPH. I STRETCHED, AND LEANED BACK INTO THE SEAT, WHEN THE SEAT FLIPPED BACKWARDS FAR ENOUGH TO CAUSE ME TO LOOSE SIGHT OF THE ROAD. FORTUNATELY, I WAS HOLDING THE STEERING WHEEL TIGHTLY ENOUGH TO RAISE MYSELF QUICKLY AND REGAIN CONTROL OF THE VEHICLE.*AK 2. A METAL BRACKET THAT CONNECTS THE SEAT TO THE FLOOR TRACK BROKE, CAUSING A LOSS OF RIGIDITY OF THE SEAT. 3. I WILL HAVE TO REPLACE THE PART, OR GET IT WELDED, IN ORDER FOR THE VEHICLE TO BE SAFELY DRIVEN.
Jun 01, 2004
WHILE CONSUMER WAS WAITING AT A STOP LIGHT DRIVERS SIDE SEATBACK COLLASPED.*AK *YD
Sep 19, 2001
I WAS STRUCK FROM THE REAR ON THE LEFT CORNER WHILE IN THE CENTER LANE OF I-435 RIGHT BEFORE AN EXIT.. DIFERENTIAL SPEED OF APPROX.25 MPH. THE SEAT SLID BACK ON THE TRACKS AND THE SEAT BACK FAILED LEAVING ME LOOKING AT THE CEILING. MY FEET NO LONGER REACHED THE PEDALS AND MY HANDS BARELY REACHED THE STEERING WHEEL. THE CAR WENT ACROSS 2 LANES OF TRAFIC INTO A DITCH AND PARTIALLY UP AN EMBANKMENT. HAD THE SEAT NOT FAILED I WOULD HAVE BEEN ABLE TO CONTROL THE CAR AND STAYED ON THE ROAD. THE DAMAGE ESTIMATE SHOWED $3000 OF THE TOTAL $5000 TO BE IN THE FRONT END ! I WAS ALMOST HIT BY AN 18 WHEELER OR SIMILAR SIZED TRUCK AS I WAS CROSSING THE TWO LANES OF TRAFFIC TOWARD THE DITCH. AS THIS WAS A DIVIDED INTERSTATE I COULD HAVE BEEN THROWN THE OTHER WAY ACROSS THE MEDIAN INTO ONCOMMING TRAFFIC.(LUCKILY WE HAVE A CABLE BARIER SYSTEM IN PLACE.) THE POINT IS, LOSS OF CONTROL OVER A REAR END COLLISION BECAUSE THE DRIVERS SEAT FAILS IS NOT ACCEPTABLE.*AK
Sep 09, 2001
VEHICLE STRUCK IN REAR WHILE DOING APPROX. 15 MPH BY VEHICLE DOING APPROX. 40MPG ,DRIVERS SEAT SNAP BACK TO FULL RECLINING POSITION, LEAVING DRIVER UNABLE TO MAINTAIN CONTROL. *AK
Mar 21, 2001
CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND HEARD A NOISE LIKE A POPPY SOUND. BOLT THAT ATTACHED SEAT BROKE, AND THE SEAT POPPED UP, CAUSE DRIVER TO LOSE CONTROL. BUT SHE WAS ABLE TO APPLY BRAKES. TOOK VEHICLE TO THE DEALERSHIP, AND MECHANIC TOLD HER THAT SHE WOULD HAVE TO PAY FOR IT HERSELF.*AK
Oct 17, 2000
+ 2 more complaints for this component
STRUCTURE
7 complaints
PAINT ON THE 1998 FORD MUSTANG GT CONVERTIBLE IS STARTING TO PEEL RIGHT DOWN TO THE SHEET METAL. LOOK LIKE A 5 INCH PUZZLE PIECE MISSING FROM THE PAINT ON THE PASSENGER UPPER REAR QUARTER PANEL. *JB
Jun 27, 2003
DOOR HANDLE FAILED. *YC
Feb 01, 1999
LEFT DOOR HINGE FAILED TWICE. *YC
Feb 01, 1999
BOTH INSIDE DOOR PANELS FAILED. YH
Feb 01, 1999
THE VEHICLE CAUGHT FIRE UNDER CENTER ARM REST AFTER NOT BEING ABLE TO BE START. HAS HAPPENED 2 TIMES. *AK
Aug 05, 1998
+ 2 more complaints for this component
SERVICE BRAKES, HYDRAULIC
7 complaints
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH HER BRAKES. DEALER WAS CONTACTED AT THE TIME BUT NOTHING WAS DONE TO THE VEHICLE. ALSO CONSUMER STATED THAT SHE WAS ON A COLLISION AND THE CAR WAS A TOTAL LOST WHICH IT MEANS CONSUMER NO LONGER HAS THE VEHICLE. TS
Nov 26, 2002
WHEN BRAKES WERE APPLIED THEY DID NT HOLD, CAUSING AN ACCIDENT. CONTACTED DEALER. MASTER CYLINDER WAS SHOT.*AK
Jun 28, 2002
NOISE FROM FRONT END AT ALL SPEEDS AND BOTH SIDES. GOES AWAY WHEN BRAKS ARE PRESSED OR WHEN WHEEL IS TURNED SHARP. HAPPENS AT ALL SPEEDS.*AK
Sep 09, 2001
WHEN DRIVING 30 MPH AND UPON DEPRESSING BRAKE PEDAL TO MAKE A NORMAL STOP STEERING WHEEL LOCKED UP, CAUSING EXTENDED STOPPING DISTANCE, RESULTING IN AN ACCIDENT. MANY MECHANICS STATED TO THE CONSUMER THAT THE WEIGHT SHIFTS FROM THE BACK TO THE FRONT WHEN THE BRAKES ARE APPLIED, CAUSING THE ANTI-BRAKE SYSTEM TO BECOME CONFUSED AND LOCK UP THE STEERING WHEEL. THE CONSUMER WOULD THEN HAVE TO PUMP THE BRAKES QUICKLY TO DISENGAGE THE LOCKED STEERING WHEEL, THE VEHICLE HAS BEEN LABELED AS A LEMON BY THE NATIONAL TRANSPORTATION SAFETY BOARD AND FORD CREDIT SERVICE CENTER AND REPRESENTATIVES. *SLC
Sep 01, 2000
ROTORS WARPED CAUSING VIBRATION WHILE DRIVING AT 50-60 MPH. MJS
Aug 25, 1999
+ 2 more complaints for this component
VISIBILITY
5 complaints
CONSUMER STATES WHEN WINDSHIELD WIPERS ARE ON HIGH THEY FAIL. DEALER NOTIFIED.*AK
Jun 25, 2003
WHILE DRIVING ON THE HIGHWAY AT 55MPH, THE LEFT QUARTER WINDOW EXPLODED SENDING GLASS FRAGMENTS INTO THE BACK AND FRONT SEATS OF THE CAR. TEMPORARILY LOST CONTROL OF THE VEHICLE DUE TO WINDOW EXPLODING. WAS ABLE TO REGAIN CONTROL OF VEHICLE, PULLED OFF THE HIGHWAY AND NOTIFIED POLICE AND OBTAINED REPORT. NOTIFIED INSURANCE COMPANY AND BROUGHT CAR BACK TO GLASS SHOP WHO REPLACED THE WINDOW THE FIRST TIME. GLASS SHOP FOUND A MANUFACTURING FLAW DURING ASSEMBLY WHERE SCREWS WERE LOOSE AND BINDING AGAINST THE GLASS WHEN WINDOW WAS IN THE UP POSITION. GLASS SHOP TIGHTENED LOOSE SCREWS, REPLACED WINDOW AND GAVE NO GARANTEE THIS WOULD FIX THE PROBLEM. NOTIFIED FORD OF PROBLEM BUT THEY DO NOT WANT TO TAKE ANY ACTION. NOTIFIED DEALER, THEY TOLD ME TO CALL FORD. CATCH 22, NO ONE WANTS TO TAKE RESPONSIBILITY. THIS CAR IS A SAFETY HAZARD. GLASS SHOP WHO FOUND THE PROBLEM IS DIAMOND AUTO GLASS 145 PATTERSON AVE, WALLINGTON NJ 07057 (1-800-235-7487). MY NEXT STEP IS TO FILE A COMPLAINT AGAINST FORD MOTOR COMPANY WITH THE BBB. SINCE THE CAR IS LEASED, IAM NOTIFYING THE BANK TO SEE IF I CAN GET OUT OF THE LEASE DUE TO THE SAFETY HAZARD OF THIS VEHICLE. *AK
Dec 14, 1999
SINCE I PURCHASED MY CAR, IF IT IS HOT AND HUMID, RAINING OR ABOVE FREEZING, WHEN YOU TURN ON THE A/C , HEATER OR VENT A MUSTY MILDEW SMELL COMES OUT OF THE VENTS. I HAVE HAD THE CAR BACK THREE TIMES AND THEY STILL HAVEN'T FIXED IT. IT GOES BACK ON 5/24, IF THEY DON'T FIX IT WHAT ARE MY CHANCES OF GETTING IT REPLACED OR BOUGHT BACK SINCE THE SMELL MAKES ME ILL. *AK
May 20, 1999
REAR SIDE MIRROR FAILED. *YC
Feb 01, 1999
FRONT WINDSHIELD CRACKED. YH
Feb 01, 1999
EXTERIOR LIGHTING
4 complaints
DT*: THE CONTACT STATED IN ORDER FOR THE HEADLIGHTS TO ILLUMINATE, THE CONTACT HAD TO TURN THE BRIGHT LIGHTS ON AND OFF. WHEN THE TURN SIGNAL WAS TURNED RIGHT OR LEFT, THE HEADLIGHTS SHUT OFF. THE DEALERSHIP WAS CONTACTED.
Aug 16, 2006
THE VEHICLES MULTI-FUNCTION SWITCH FAILED WHICH CAUSED THE RIGHT TURN SIGNAL, HAZARD LIGHTS AND THE RIGHT FRONT PARKING LAMP TO FAIL. *CB *NLM
Jul 10, 2003
WHEN THE HEADLIGHTS ARE ON THEY COULD GO OFF AT ANYTIME WITHOUT WARNING. TO TURN THEM BACK ON I EITHER HAVE TO PULL BACK ON THE "MULTI FUNCTION SWITCH" OR TURN ON THE LEFT OR RIGHT TURN SIGNAL. EVEN AFTER DOING THAT THE HEADLIGHTS WILL GO OFF AT ANYTIME AND AS MANY TIMES. THE FORD SERVICE REP AND THE CSAA REP INDICATED IT COULD BE A FAULTY "MULTI FUNCTION SWITCH". I PURCHASED THIS VEHICLE RECENTLY FROM A PERSONAL FRIEND WHO IS THE ORIGINAL OWNER. ALSO I HAD A 1994 FORD MUSTANG WHICH HAD THE FAULTY "MULTI FUNCTION SWITCH" REPLACED BECAUSE THE WASHER FLUID WAS NOT SPRAYING WHEN IT WAS TURNED ON. IT'S JUST TOO MUCH OF A COINCIDENCE TO HAVE FAULTY "MULTI FUNCTION SWITCH" REPLACED. THERE SHOULD BE MORE RESEARCH DONE ON THE REPLACEMENT OF THE "SWITCH" TO CONFIRM THAT A "RECALL" IS IN ORDER. THANK YOU.*AK
Nov 09, 2001
THIS IS TO COMPLAIN ABOUT YOUR REQUIRING THE HEADLIGH DIMMER SWITCH TO BE ON THE STEERING COLUM. THAT IS NOT ONLY INCONVIENIENT, ITS DANGEROURS. IT IS EASIER TO KEEP BOTH HANDS ON THE WHEEL IF YOU DON'T HAVE TO KEEP REACHING TO DIM YOUR LIGHTS. PLEASE ALLOW THE ON-FLOOR "FOOT CLICKER" SWITCH AGAIN.
Jan 04, 1999
LATCHES/LOCKS/LINKAGES
3 complaints
HOOD LATCH FAILED CAUSING WINDSHIELD TO BE BADLY DAMAGED AND A SMALL CRASH. *TR
Sep 12, 2007
MY DAUGHTER WAS DRIVING WEST ON I-64 NEAR EVANSVILLE, IN WHEN THE TOP HALF OF THE HOOD SEPARATED FROM THE BOTTOM AND FLEW OFF OF THE CAR. BODY SHOP AND INS. SAID THAT IT WAS A DEFECTED HOOD, IT LOOKS AS IF THE FRONT SECTION WAS NEVER SEALED PROPERLY. THIS COULD HAVE BEEN DANGEROUS IF THE HOOD HAD NOT BLOWN UP AND AWAY FROM THE CAR.*AK
Jan 10, 2002
WHILE DRIVING THE HOOD BEGAN TO COME UP ABOUT 1 INCH, THE HOOD IS BOLTED ON BUT THE BOLTS DONT SEEM TO KEEP IT STABLE DURING HIGH SPEED. NLM
Jul 19, 2001
UNKNOWN OR OTHER
3 complaints
THE SPEEDOMETER IN 1998 MUSTANG STOPPED WORKING INTERMITTENTLY. IT WILL SOMETIMES GAUGE SPEED INCORRECTLY, AND TELL I AM GOING ABOUT 85 MPH WHEN I AM DOING ANYWHERE FROM 15-30 MPH. THEN IT WILL ALL OF A SUDDEN STAY ON 0 MPH. SOMETIMES TURNING THE CAR OFF AND RESTARTING IT RESETS IT, OTHER TIMES IT DOES NOT. I WOULD SAY THAT THE SPEEDOMETER DOESN'T WORK ACCURATELY ABOUT 50% OF THE TIME. THERE WAS NOTHING THAT LEAD UP TO THIS HAPPENING, IT JUST STARTED ONE DAY. THERE IS NO WAY TO TELL IF IT IS GOING TO WORK WHEN I TURN IT ON OR NOT. SOMETIMES IT WILL GET STUCK ON 0 MPH FOR DAYS, AND THE ONLY TIME IT WILL RESET ITSELF IS WHEN I GET ON A HIGHWAY AND DO ABOUT 65 MPH. SO FAR, NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. *JB
Dec 16, 2005
MY WIFE WAS TEACHING AT THE LOCAL JR. COLLEGE HERE IN PENSACOLA FLORIDA. SHE PARKED THE TRUCK AT APPROX. 6:45PM ,HER CLASSROOM FACES THE PARKING LOT. FROM THE SECOND FLOOR SOME OF HER STUDENTS COULD SEE SOMETHING ON FIRE IN THE PARKING LOT, IT'S APPROX. 8:40PM BY NOW. THE CAR WAS SEEN BY THE GROUNDSKEEPERS AND SERCURITY TO HAVE WHAT APPEARED TO BE SMOKE AND SPARKS OF FIRE COMMING FROM THE HOOD. THEY ATTEMPTED TO USE FIRE EXTINGUSHERS BUT THE FLAMES AND FIRE BY THIS TIME WAS TO HOT.SOON AFTERWARDS THE FIRE DEPT. ARRIVED. MOST OF THE FIRE WAS UNDER THE HOOD ON THE DRIVERS SIDE THAT ENGULFED THE FRONT DRIVERSIDE INCLUDING THE ROOF DRIVER DOOR AND THE TIRE COMPLETLY MELTED AWAY ON THE DRIVERS SIDE. WE'VE SPOKEN WITH FORD MOTOR COMPANY AND WE WHERE ASKED VERY POINTANTLY EXACTLY WHAT DID WE EXPECT OF FORD MOTOR COMPANY.WE CAN'T IMAGION A MORE LUDACRIS QUESTION! WE WHERE TOLD THAT THE LEGAL DEPT. AT FORD MOTOR COMPANY WOULD GET BACK WITH US IN 24-48HRS. WE'VE EXCEEDED 48HRS + NOW...
Jun 04, 2005
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Jan 25, 2000
EQUIPMENT
3 complaints
A/C COMPRESSOR FAILED.
Feb 01, 1999
RADIO FAILED. *YC
Feb 01, 1999
OWNER'S MANUAL STATES WHEN KEY TURNED ON AND NOT BUCKLED, WARNING LIGHT SHOULD APPEAR 1-2 MINUTES & CHIME SHOULD SOUND 4-8 SECONDS. THIS CONSISTENTLY DOES NOT HAPPEN.
Jan 21, 1999
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
2 complaints
EXCESSIVE WEAR OF REAR BRAKE SHOES DUE TO DEFECTIVE CALIPER. VEHICLE EXPERIENCED A HEAD GASKET FAILURE DUE TO WATER PUMP BREAKING OFF BRACKET, AND CAUSING A SERPENTINE BELT FAILURE. DEALER / MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT NOTHING WOULD BE DONE DUE TO EXPIRED WARRANTY, AND VEHICLE WAS NOT COVERED UNDER A RECALL. *AK CONSUMER HAD WATER PUMP CASING AND BILLS ON REQUEST. *YH
Dec 13, 2000
CONSUMER WAS DRIVING AT 20-25 MPH AND SUDDENLY VEHICLE LOST ALL POWER. ENGINE JUST SHUT DOWN, LEAVING CONSUMER WITH NO CONTROL OF THE STEERING/ ABS SYSTEM. WENT TO STOP BY APPLYING THE BRAKES AND CRASHED OVER SOME BUMPS IN THE STREET. DEALER HAS BEEN CONTACTED. *AK
Apr 29, 1999
WHEELS
2 complaints
CONSUMER HAS BEEN HAVING A PROBLEM WITH RIM DESIGN. IT'S SEEMS AS THOUGH RIM DESIGN IS CAUSING A PROBLEM THAT SLOWLY DEFLATES THEM. DEALER DENIES THERE'S A PROBLEM. *AK
Aug 16, 2000
WHEELS ARE EXPERIENCING A LOUD CLICKING NOISE WHEN MOVING. *YC
Feb 01, 1999
SERVICE BRAKES
1 complaint
Rear right parking brake does not engage and when trying to come to an emergency stop brake is ineffective
May 22, 2021
AIR BAGS,SEATS
1 complaint
ON MAY 5, 2016, I WAS DRIVING ON HWY 395 (NEVADA). DRIVING AT APPROXIMATELY 40 MPH DUE TO RAIN/HAIL. I FELT MY CAR BEGIN TO HYDROPLANE, AND THEN BEGAN TO SPIN OUT OF CONTROL ACROSS THE HWY. AT LEAST 5 COMPLETE CIRCLES UNTIL I SLAMMED INTO A CONCRETE WALL WHERE THE CAR CAME TO A STOP. MY AIRBAGS DID NOT DEPLOY. THE DRIVERS SEAT BOLTS BROKE UPON IMPACT AS WELL. NO OTHER CARS WERE INVOLVED, BUT I SUFFERED MULTIPLE BRUISES ON MY RT. ARM, AS WELL AS SEVERE WHIPLASH AND INTERNAL BRUISING FROM SEAT BREAKING FREE UPON IMPACT. MY BACK/SPINE ARE IN SERIOUS PAIN DUE TO BEING KNOCKED OUT OF ALIGNMENT WHEN THE SEAT BROKE, AND AIRBAGS DID NOT DEPLOY. I DID NOT FILE A CLAIM WITH MY INSURANCE COMPANY, AS I ONLY HAVE LIABILITY INSURANCE, HOWEVER I DO HAVE AN ACCIDENT CASE NUMBER FROM THE NEVADA HIGHWAY PATROL: # 160500374 DATE: 05/05/2016 TIME: 9:56 AM
May 11, 2016
SUSPENSION,ELECTRICAL SYSTEM,ENGINE
1 complaint
TL* THE CONTACT OWNS A 1998 FORD MUSTANG. IMMEDIATELY AFTER THE VEHICLE WAS PURCHASED, IT WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE IGNITION WIRES AND ENGINE NEEDED TO BE REPLACED. THE MECHANIC ALSO DIAGNOSED THAT THE VEHICLE NEEDED TO BE PROPERLY ALIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
May 28, 2015
FUEL/PROPULSION SYSTEM
1 complaint
THE FUEL FILLER NECK GROMMET IS LEAKING. ACCORDING TO FORD, IT'S A COMMON PROBLEM, BUT...IT CAUSES A GASOLINE LEAK IF I TRY TO FILL IT OVER ABOUT 3/8 TANK, AND THROWS GAS OUT, WHEN I MAKE A LEFT TURN. *TR THIS IS A FIRE/EXPLOSION WAITING TO HAPPEN. FORD SHOULD HAVE TO REPLACE THESE WITH GROMMETS THAT DO NOT BREAK DOWN.
Sep 16, 2014
VEHICLE SPEED CONTROL,SERVICE BRAKES
1 complaint
I WAS BRAKING AT A RED LIGHT BEHIND A TOYOTA PRIUS. WHEN I HAD ALMOST COMPLETELY STOPPED, MY CAR LURCHED FORWARD, WITH MY FOOT STILL ON THE BRAKE. I LIFTED MY FOOT FROM THE BRAKE FOR AN INSTANT, THEN SLAMMED THE BRAKE PEDAL DOWN, STOPPING MY CAR JUST A COUPLE INCHES FROM SLAMMING INTO THE CAR IN FRONT OF ME. *TR
May 06, 2014
CHILD SEAT
1 complaint
WELL, I DON'T KNOW IF IT'S THE CAR SEAT OR THE CAR MODEL BUT WHEN I INSTALL THE BASE OF THE CAR SEAT ON THE CAR I TIGHTEN IT AS MUCH AS I CAN AND THE CAR SEAT SNAPS FIRM ON IT BUT THE BASE IS NOT FIRM ON THE CAR AND ONE TIME THE WHOLE THING FLIPPED OVER WHEN I MADE A SLOW TURN. (RELATED VEHICLE INFORMATION: MODEL YEAR=1998, MAKE=FORD, MODEL=MUSTANG). *TR
Apr 19, 2011
ENGINE AND ENGINE COOLING,VISIBILITY
1 complaint
WHILE DRIVING ON THE INTERSTATE AT 65MPH, THE INTAKE MANIFOLD CRACKED, SPRAYING COOLANT AND STEAM FROM THE HOT ENGINE OUT THE BACK OF THE HOOD. THIS COVERED THE WINDSHIELD, CAUSING ME TO LOSE ALL VISIBILITY. THIS IS VERY DANGEROUS, HAD THERE BEEN SOMETHING IN FRONT OF ME, I WOULD HAVE CAUSED AN ACCIDENT. I SEE THAT THERE ARE NUMEROUS RECALLS FOR THE SAME PART/ENGINE ON OTHER YEARS AND VEHICLES. THE DEALER ALSO REPLACES IT, WITH AN UPDATED VERSION TO AVOID FAILURE, AT A COST OF $900.00. IF IT IS RECALLED ON ONE CAR, WHY NOT THE REST. IT IS THE SAME PART NUMBER AND THE SAME ENGINE, IT SHOULDN'T MATTER WHAT MODEL VEHICLE IT IS IN. SOMEDAY THERE WILL BE A TERRIBLE ACCIDENT DUE TO THIS. *TR
Sep 03, 2010
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
1 complaint
WE TOOK OUR 1998 6 CYLINDER MUSTANG IN FOR AN OIL CHANGE. IT HAS ABOUT 90,000 MILES ON IT. WE WERE TOLD THAT IT IS LEAKING FUEL AND THAT IT IS A SAFETY HAZARD. WE NOW HAVE TO SPEND $1000 TO REPLACE THE FUEL RAIL, BOTH VALVE GASKETS, VALVE COVER GASKETS AND FUEL INJECTOR O RINGS. PLUS A SIGNIFICANT AMOUNT ON LABOR. WE WERE TOLD THAT OUR CAR/ENGINE WILL CATCH FIRE, IF WE DO NOT REPLACE THESE PARTS. THIS IS MY DAUGHTER WHO IS IN COLLEGE'S CAR. HOW CAN THEY HAVE SUCH A HORRIBLE DESIGN AND IF WE REPLACE THE PARTS IS THIS GOING TO BE REPEATED? THE OTHER ISSUE IS THAT THERE WAS NO WARNING FROM AN ENGINE LIGHT OR ANYTHING ELSE. THE TECHNICIAN CHECKED IT BECAUSE WHEN HE LOOKED UNDER THE HOOD, HE THOUGHT HE SMELLED GAS AND THEN FOUND THE LEAK. WE HADN'T NOTICED A LEAK. MY DAUGHTER COULD HAVE BEEN KILLED DRIVING BACK TO SCHOOL THIS WEEK. *TR
Jun 02, 2009
VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
I WAS TRAVELING HOME FROM WORK AND WAS JUST STARTING TO BRAKE TO MAKE A RIGHT TURN INTO MY CRESCENT WHEN THE VEHICLE STARTED ACCELERATING UNCONTROLLABLY. I DROVE UP ONTO THE CURB AND TOOK OUT TWO SECTIONS OF FENCE AND TURNED MY WHEEL HARD TO AVOID HITTING A PARKED CAR, THE ACCELERATION FINALLY STOPPED WHEN I CRANKED THE WHEEL, NO EFFECT WHEN I WAS BRAKING AT ALL! I HAVE INJURED MUSCLES IN MY NECK AND BACK. *TR
Nov 07, 2007
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
1 complaint
MY COMPLAINT IS IN REGARDS TO THE 05N04 RECALL ON MY MOTHERS 1998 FORD MUSTANG. LAST FRIDAY MY 80 YEAR MOTHER GOT LOST AND I SENT MY NIECE TO PICK HER UP, AND ON THEIR WAY HOME THE CAR CAUGHT FIRE AND DIED, MY NIECE THINKING QUICKLY TURNED THE CAR INTO FIRE STATION AND WAS ABLE TO GET HELP FAST. I THANK GOD MY MOTHER WAS NOT DRIVING WHEN THE HOOD FIRE STARTED, SHE WOULD HAVE WRECKED FOR SURE. I THEN HAD THE CAR TOWED TO WALT'S AUTO CARE THE NEXT DAY, WHICH WAS ON SATURDAY AND TESTS WERE RUN TO FIND THE REASON WHY THE CAR CAUGHT ON FIRE WITHOUT ANY TYPE OF PRIOR WARNING FROM THE CAR OBC. IT WAS NOT UNTIL THEN WE WERE INFORMED OF THE RECALL NOTICE AND TOLD THAT IT WAS COVERED UNDER THE RECALL NOTICE. HOWEVER, WE RECEIVED A CALL MONDAY FROM WALT'S STATING THAT THEY COULD NOT DO THE WORK AND THAT THEY HAD THE CAR TOWED TO ANOTHER SERVICE STATION NAMED RENTON AUTO REPAIR. I WAS CONTACTED BY THEM TO FIND OUT WHO WOULD BE PAYING FOR THE SERVICE REPAIRS AND IT WAS THEN I INFORMED HIM WITH THE SAME INFORMATION THAT WAS RELATED TO ME BY THE FIRST SERVICE STATION. UPON LOOKING IT UP, I WAS THEN TOLD THAT THEY COULD NOT DO THE WORK AND I WOULD HAVE TO TAKE IT TO A AUTHORIZED FORD REPAIR CENTER. I THEN CONTACTED SOUND FORD, THE PLACE OF PURCHASE AND WAS TOLD THAT IT WAS TOO LATE TO MAKE A CLAIM FOR REPAIRS, BECAUSE THE CAMPAIGN HAD CLOSED FOR OUR CAR YEAR IN 2006 AND IT WOULD HAVE HAD TO FAIL BEFORE THAT TIME. I THEN EXPLAINED THE CAR WAS BROUGHT IN FOR REPAIRS IN 2004 AND WE WERE NEVER INFORMED OF ANY SUCH ON-GOING REPAIRS, PART REPLACEMENTS OR RECALLS NOTICES. I TRULY FEEL THIS IS NOT JUST OR FAIR TREATMENT TO CONSUMERS AND CUSTOMERS. BECAUSE, WE WERE NEVER NOTIFIED ABOUT THE RECALL AND THE PART FAILED AFTER THEIR CUT OFF DATE, WE SHOULD NOT HAVE TO INCUR THE COST, SPECIALLY WHEN THEY (FORD) HAD FULL KNOWLEDGE OF THE PROBLEM BUT FAILED TO INFORM US ABOUT THE DEFECT PART WHICH COULD HAVE KILL MY MOTHER IF SHE WERE DRIVING AT THAT TIME. *JB
Oct 09, 2007
ENGINE AND ENGINE COOLING,STRUCTURE
1 complaint
DT*: THE CONTACT STATED WHILE DRIVING ANY SPEED, ANTIFREEZE LEAKED HEAVILY FROM THE VEHICLE. A PRIVATE REPAIR SHOP INSPECTED THE VEHICLE AND DETERMINED THAT THE INTAKE MANIFOLD WAS CRACKED. ALSO, WHILE DRIVING 75 MPH, THERE WAS A CLICKING NOISE HEARD, AND THE HOOD RAISED SLIGHTLY AS IF IT WAS NOT SHUT PROPERLY. THE CONTACT PULLED OVER AND SHUT IT AGAIN. THE REPAIR SHOP WAS UNABLE TO DETERMINE THE CAUSE OF THAT PROBLEM.
Aug 29, 2006
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
DT*: THE CONTACT STATED, THE ENGINE OVERHEATED DUE TO CRACKS IN THE HEAD GASKET, CAUSING THE TRANSMISSION TO SLIP. THERE WAS AN ACCIDENT ON 6/20/06 DUE TO THE TRANSMISSION SLIPPAGE. IT WAS RAINING AND THE RATE OF SPEED WAS 30MPH. NO INJURIES INCURRED BUT MINOR DAMAGE TO THE OTHER VEHICLE WAS REPORTED IN THE POLICE REPORT.
Jun 28, 2006
SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,INTERIOR LIGHTING
1 complaint
I DO NOT KNOW IF THIS IS A SAFETY HAZARD. I HOPE YOU WILL LET ME KNOW. I OWN A 1998 FORD MUSTANG GT. IT HAS 48,620 MILES ON IT. ABOUT A YEAR AGO, THE CRUISE CONTROL AND INSIDE LIGHTS STOPPED WORKING. I TOOK IT IN TO A FORD DEALERSHIP. THEY TOLD ME IT WAS SOME KIND OF SENSOR OR SOMETHING LIKE THAT. I DO NOT REMEMBER SPECIFICS. THEY TOLD ME IT WOULD BE ABOUT $500.00 PLUS TO FIX IT. I COULD NOT AFFORD TO FIX. LAST MONTH THE ABS LIGHT CAME ON IN THE CAR. I TOOK IT IN LAST WEEK AND THEY TOLD ME THE HYDRAULIC CONTROL UNIT WAS BAD. IT WOULD BE $992.00 PLUS TO FIX IT. I SPENT $115.00 JUST SO THEY COULD TELL ME THIS. I AM FINANCIALLY STRAPPED, I DO NOT HAVE THIS KIND OF MONEY. THE CAR IS IN MINT CONDITION. YES, IT IS ABOUT 8 YEARS OLD BUT, AS YOU CAN SEE BY THE MILES IT HAS HARDLY BEEN DRIVEN. FORD DOESN'T SEEM TO WANT TO DO ANYTHING ABOUT IT. I DO NOT THINK ALL OF THESE SENSORS AND OTHER THINGS SHOULD BE GOING WRONG WITH IT. I FEEL LIKE THIS IS A MANUFACTURING ERROR AND PROBLEMS ON FORDS END. I THINK THEY SHOULD BE FIXING THESE THINGS. I COULD SEE IF MY CARD HAD MORE MILES ON IT AND I HAD THESE PROBLEMS BUT, NOT AT 48,620 MILES. I DO NOT KNOW WHAT CAN HAPPEN IF THE ABS UNIT IS NOT REPLACED. THE FORD DEALERSHIP WOULD NOT GO INTO DETAILS. SO, COULD YOU PLEASE TELL ME WHAT YOU CAN DO FOR ME. *NM
Aug 30, 2005
AIR BAGS,SEAT BELTS
1 complaint
I WAS DRIVING MY 1998 FORD WINDSTAR WITH 5 PASSENGERS, AND MYSELF AS THE DRIVER. WE REAR ENDED A CAR ON THE LEFT FRONT BUMPER. NO AIRBAGS DEPLOYED, THAT IS A QUESTION FOR MYSELF. MY 4YR OLD IN BACKSEAT DIRECTLY BEHIND ME SITS IN A HIGH BACK BOOSTER, NOT USING THE 5 PT HARNESS. HE IS IN A REGULAR SHOULDER/LAP BELT. UPON IMPACT MY CHILD FLEW FORWARD SLAMMING INTO MY SEAT AND HAVING HIS GLASSES ALSO FLY FORWARD OFF OF HIS FACE. QUESTION ON SEAT BELT. PLEASE HELP!!!!!*AK
Mar 09, 2005
ELECTRICAL SYSTEM,INTERIOR LIGHTING,EQUIPMENT
1 complaint
IN DECEMBER WENT TO START CAR AND HAD TO GET JUMPED. CAR RAN FINE FOR ABOUT A MONTH AND IT DID IT AGAIN. AND THE INTERVALS BETWEEN JUMPS GOT CLOSER, THEN WE THOUGHT IT WAS THE BATTERY SO WE GOT A NEW BATTERY AND HAD THE ALTERNATOR TESTED AND IT CAME BACK OAY.. RADIO QUIT WORKING AS DID THE CIGARETTE LIGHTER THE SAME DAY AND THEN ABOUT A WEEK LATER THE THEFT LIGHT CAME ON AND STAYED ON FOR ABOUT 10 MINUTES AND THEN WENT OFF. THEN LAST WEEK THE DASH LIGHTS QUIT WORKING AND REPLACED FUSE, BUT STILL NO LIGHTS AND AIR BAG LIGHT CAME ON AND STAYED ON. WE PUT IN NEW RADIO 2 WEEKS AGO. WE PUT IT IN SHOP LAST WEEK TO HAVE CHECKED AND THEY TELL ME THAT IT'S THE RADIO THAT HAS BEEN CAUSING PROBLEMS. WELL HOW COULD RADIO YOU JUST INSTALLED CAUSE PROBS BACK IN DECEMBER? THEY HAVE MY GRANDMOTHER BELIEVING THEM. COST HER $269. THEY REPROGRAMED THE COMPUTER AND PUT IN 4 FUSES, BUT DID NOT FIX THE SO CALLED RADIO PROBLEM, AND TOLD HER THAT LUCKY THE RADIO DIDNT MAKE THE CAR EXPLODE AND CATCH FIRE?? SAID THAT THE HOT AND GROUND WERE CROSSED BUT WE HAD THEM TESTED AND THEY WERENT. THEY ALSO SAID THAT THE RADIO WAS PULLING 3 TIMES THE POWER THAT IT SHOULD. I THINK THAT THEY DIDNT WANT TO HONOR THE WARRANTY, AND WERE FINDING SOMETHNG TO BLAME IT ON. BECAUSE IF IT WERE THE RADIO, WHY DIDNT THEY FIX THAT INSTEAD OF REPROGRAMMING THE COMPUTER AND REPLACING FUSES??
Jun 18, 2002
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
1 complaint
THE STALLING PROBLEM IS A MAJOR SAFETY HAZARD. THE CAR STALLS WHEN THE BRAKE PEDAL IS DEPRESSED (IN NEUTRAL GEAR). THE POWER STEERING AND POWER BRAKES ALSO LOSE POWER, CAUSING ME TO DO WHATEVER NOT TO CRASH. I KNOW OF OTHER MUSTANGS NOTICING THE SAME PROBLEM. MY CAR WAS SERVICED AT THE DEALER FOR THIS SPECIFIC PROBLEM, BUT FAILED TO FIX IT.
May 23, 2001
SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
1 complaint
SERVICE ENGINE LIGHT COMES ON AND STAYS ON FOR A PERIOD OF TIME THEN GOES OFF. THIS HAS BEEN HAPPENING FOR SOMETIME BEFORE WARRANTY EXPIRED BUT HAS NOT BEEN TAKEN TO A DEALER TO BE CHECKED. REAR SUSPENSION FEELS AS IF THE SHOCK ABSORBERS HAVE ALREADY FAILED, CAUSING HARDER THAN NORMAL SHOCKS SPECIALLY WHEN HITTING SMALL BUMPS OR DEEPS ON THE ROAD. KEY GETS STOCK ON THE IGNITION WHEN PARKING AND ATTEMPTING TO REMOVE THE KEY. VEHICLE HAS BEEN IN TWO DIFFERENT DEALERS IN AN ATTEMP TO CORRECT THE FAILURE BUT IT CONTINUES TO HAPPEN. APPRECIATE ANY ASSIATANCE AND SUGGESTIONS YOU CAN PROVIDE WITH RESPECT TO SIMILAR PROBLEMS REPORTED TO YOU.*AK
May 12, 2001
SEAT BELTS,SEATS
1 complaint
WHILE STOPPED A TRAFFIC LIGHT ANOTHER VEHICLE HIT THE REAR OF THE CONSUMER CAR AT 30-40 MPH, THE DRIVERS SEAT BACK BROKE AND THE SEAT BELT RELEASED FROM THE BUCKLE CAUSING THE DRIVER TO SLIP UNDER THE STEERING WHEEL, THE DRIVER SUSTAINED SEVERE STRAIN TO THE NECK AND BRUISED RIGHT ANKLE AND LEG, THE PASSENGER ALSO RECEIVED A STRAINED NECK. NLM
Mar 28, 2001
AIR BAGS,SEAT BELTS,SEATS
1 complaint
VEHICLE WAS REAR ENDED AND COLLIDED WITH ANOTHER VEHICLE. UPON IMPACT, DRIVER'S SEATBACK COLLAPSED, AND RESTRAINTS RELEASED. ALSO, AIRBAGS DID NOT DEPLOY, RESULING IN MINOR INJURIES. FORD WILL BE NOTIFIED. *AK
Mar 05, 2001
SUSPENSION,POWER TRAIN
1 complaint
WHEN VEHICLE IS TURNED ON, IT WOULD MAKE STRANGE HARMONIC RESONANCE NOISE, CAUSING VEHICLE TO VIBRATE & SHAKE. ONLY HAPPENS WHEN VEHICLE IS RUNNING. NOISE WOULD BUILD UP. PROBLEM CANNOT BE DUPLICATED. VEHICLE COULD BE IDLING & NOISE WOULD ALSO APPEAR. MECHANIC CANNOT SOLVE PROBLEM. ALSO HAS A BAD DRIVE TRAIN & REAR END.*AK
Oct 26, 2000
POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL
1 complaint
REMOTE DOOR DOES NOT WORK ALL OF THE TIME. DEALER REPLACED LATCH BUT DID NOT CORRECT THE PROBLEM. CUSTOMER PLACED A SMALL ROUND MAGNET ON THE QUARTER PANEL ON EACH SIDE WHERE THE LID CONTACTS THE QUARTER PANEL TEMPORARILY CORRECTING THE PROBLEM. CUSTOMER WOULD LIKE THE DEALER TO PROPERLY CORRECT THE PROBLEM. CAR IDLES ROUGH WHEN ACCESSORORIES ARE TURNED ON. TRANSMISSION SHIFTS HARSHLY UNDER VARIOUS CONDITIONS. TRANSMISSION DOES NOT IMMEDIATELT ENGAGE IN GEAR WHEN GOING FROM PARK TO DRIVE. THIS SEEMS TO HAPPEN WHEN CAR SITS FOR AN EXTENDED PERIOD OF TIME BUT DOES NOT ALWAYS OCCUR. CUSTOMER HAS NOTICED AT TIMES AN UNUSAL LARGE LOSS OF TRANSMISSION FLUID BUT DOES NOT SEE A LEAK OR SMELL. RIGHT FRONT DOOR SPEAKER CUTS IN AND OUT.*AK
Jul 13, 2000
STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,EQUIPMENT
1 complaint
BRAKING, AND SHIFTING (AUTOMATIC). NEED INFORMATION ON MAKING FORD PAY FOR THE LEMON! *AK
Dec 13, 1999
POWER TRAIN,LATCHES/LOCKS/LINKAGES
1 complaint
CLUTCH AND HOOD LATCH.
Sep 08, 1999
SEAT BELTS,TIRES
1 complaint
WHILE DRIVING AT APPROXIMATELY 38 MPH REAR TIRES SLIPPED OFF AND FELL ONTO THE PAVEMENT. LOST CONTROL, AND VEHICLE TURNED OVER ON ITS ROOF. SEAT BELT FAILED TO RESTRAIN DRIVER, AND SHE WAS INJURED. *AK
Jul 19, 1999
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,STRUCTURE,EQUIPMENT
1 complaint
1. CONVERTIBLE ROOF WAS OUT OF ALIGNMENT WHEN CAR WAS RECEIVED, .25# GAPS BETWEEN SEALS OF FRONT SECTION OF FOLDING ROOF. 2. HARSH NOISE WAS HEARD WHEN BRAKING AND TURNING, DIAGNOSED TO BE "WATER DRIPPING ON EXHAUST PIPE" BY DEALER(?!!) A/C ALSO NOT STRONG-POSSIBLY REPLACED (NEVER FULLY TOLD) BRAKE SHOES/PADS ALSO WORKED ON. 3. WHILE DRIVING ON HIGHWAY, GOING UPHILL, CAR BEGAN SLOWING DOWN, PULLED ONTO SHOULDER AS CAR STOPPED. DIAGNOSED AS FUEL PUMP FAILURE. *AK
Apr 06, 1999
STEERING,SERVICE BRAKES, HYDRAULIC
1 complaint
I APPLY BRAKES, ONE FRONT BRAKE LOCKS AND STEERING PULLS VERY HARD TO THE LEFT OR RIGHT, SO HARD THAT IT WILL ALMOST PULL THE STEERING WHEEL OUT OF YOUR HAND. THE STEERING ALSO LOCKS AND I CAN NOT STEER THE AUTOMOBILE. I HAVE TO RELEASE THE BRAKES TO REGAIN CONTROL OF THE STEERING AND RELEASE THE LOCKED BRAKE. *AK
Feb 16, 1999
VISIBILITY,AIR BAGS
1 complaint
I WENT TO THE PASSENGER'S SIDE OF THE CAR TO PLACE MY BRIEFCASE, AND MY GYM BAG INSIDE. I THEN PUT THE PASSENGER SEAT UP, I PLACED MY BRIEFCASE ON THE SEAT, AND I SHUT THE PASSENGER SIDE DOOR. AS I SHUT THE DOOR, I HEARD A LOUD SOUND OF WHAT I THOUGHT WAS ICE CRACKING OFF THE CAR. I WENT OVER TO THE DRIVERS SIDE AND FOUND THE WINDOW COMPLETELY SHATTERED AND BLOWN OUT OF THE CAR. AT LEAST 80% OF THE GLASS FROM THE WINDOW WAS ON THE OUTSIDE OF THE CAR, ON THE GROUND. . I WAS SHOCKED TO SEE THE WINDOW SHATTERED IN SUCH A WAY BECAUSE I ASSUMED ALL OF THE WINDOWS IN MY CAR HAD SAFETY GLASS. THIS EVENTLY DISTURBED ME BECAUSE IF THERE HAD BEEN A CHILD OR A PASSENGER IN THAT BACK SEAT WHEN I HAD CLOSED THAT DOOR, THEY WOULD HAVE BEEN INJURED. WHEN I FIRST LEASED MY MUSTANG IN JULY OF 1998, I HAD PROBLEMS PUTTING THAT WINDOW UP AFTER HAVING MY CONVERTIBLE TOP DOWN. IT WOULD TAKE ME 2 OR 3 TRIES OF PRESSING THE ELECTRIC SWITCH UP AND DOWN UNTIL THAT WINDOW FINALLY SQUEALED ITS WAY ALL THE WAY UP THE TRACK. I NOW BELIEVE THAT THE BACK DRIVER'S SIDE WINDOW WAS NOT PUT INTO THE TRACK PROPERLY, CAUSING SEVERE PRESSURE ON THE GLASS. THE COMBINATION OF EXTREME COLD WEATHER AND PRESSURE FINALLY CAUSED THE GLASS TO SHATTER WITH THE VIBRATIONS OF CLOSING THE DOOR. THIS CAUSED THE WINDOW TO BLOW OUTWARDS, AND ALL OVER THE GROUND. DUE TO THIS DEFECT, I FEEL THE EXPENSE TO REPAIR THIS WINDOW SHOULD BE THE RESPONSIBILITY OF THE FORD MOTOR COMPANY. *AK
Feb 08, 1999
SUSPENSION,SEAT BELTS
1 complaint
VEHICLE'S SUSPENSION DESIGN IS NOT STABLE WITH LIGHT REAR END CAUSING THE WEIGHT DISTRIBUTION TO BE OFF BALANCE, CONSUMER EXPERIENCED VEHICLE COLLISION DUE TO LOSS OF TRACTION CONTROL IN THE REAR END CRASHING INTO CONCRETE WALL, SEATBELT DID NOT LOCK UP PROPERLY RESULTING IN MINOR INJURY. MJS
Feb 01, 1999
STEERING,SUSPENSION
1 complaint
RECALLS 97V165002/97V165000; TIRES STARTED TO WEAR ON FRONT, MADE LOUD NOISES WHEN GOING OVER BUMP. DEALER CONTACTED AND STATED THE RACK AND PINION WAS WORN OUT. REPAIR WORK NOT PERFORMED. PROBLEM STILL EXISTS. VEHICLE DOES NOT COMPLY WITH RECALL. PROVIDE FURTHER INFORMATION. *AK
Jan 05, 1999
STEERING,SERVICE BRAKES, AIR
1 complaint
DRIVING AT 40 MPH STARTED INTO TURN BUT NOT YET TURNING THE STEERING WHEEL THE TIRES LOCKED UP AND STEERING WHEEL LOCKED UP FOR NO APPARENT REASON. THE CAR VIERED OFF THE ROAD AND INTO A FARMERS FIELD. I WAS ONLY BRUISED BUT THE CAR IS DAMAGED. FORD SERVICE REP. IS STATING THE CAR IS SHOWING NO FAULTY CODES. THE BRAKES HAD BEEN REPLACED UNDER WARRANTY JUST THREE WEEKS EARLIER AND THE CAR WOULD NOT START FOR NO APPARENT REASON BACK IN JULY AND AUGUST FINALLY FIXED THEY REPLACED THE STARTER (FORD)
Nov 11, 1998
POWER TRAIN,UNKNOWN OR OTHER
1 complaint
SUMMARY NOT PROVIDED BY CONSUMER
Nov 06, 1998
ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
1 complaint
DRIVING AT ANY SPEED ENGINE CHECK LIGHT KEEPS COMING ON. VEHICLE LOSES A LOT OF FUEL. CONTACTED DEALER TO SEE IF THEY WOULD CORRECT THE PROMBLEM, BUT THEY WON'T. THE OIL IS LEAKING FROM THE ENGINE. *AK
Sep 28, 1998
Frequently Asked Questions
How many problems does the 1998 FORD Mustang have?
The 1998 FORD Mustang currently has 336 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 1998 FORD Mustang?
The most common problems reported for the 1998 FORD Mustang are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 1998 FORD Mustang problem data come from?
All problem and complaint data for the 1998 FORD Mustang comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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