2004 FORD Mustang Problems & Complaints
Real owner complaints and problems reported to the National Highway Traffic Safety Administration (NHTSA). View common issues by component.
129
Complaints Reported
Complaints by Component
VEHICLE SPEED CONTROL
34 complaints
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL BECAME CAUGHT IN THE FLOORMAT AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT HAD TO SHIFT INTO NEUTRAL TO STOP THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 169,865.
Nov 26, 2018
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. WHILE ATTEMPTING TO DRIVE OFF FROM A PARKING SPACE, THE VEHICLE ACCELERATED FROM 0 TO APPROXIMATELY 40 MPH. AS A RESULT, THE VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF ANOTHER VEHICLE THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.
Sep 04, 2018
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ENGAGING THE ACCELERATOR PEDAL, THE PEDAL WOULD BECOME STUCK. AS A RESULT, THERE WAS AN INCREASE IN ENGINE RPMS.THE CONTACT MENTIONED THAT SHE WOULD HAVE TO KICK AT THE PEDAL OR ENGAGE THE BRAKES IN ORDER TO RELEASE THE ACCELERATOR FROM BEING STUCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 70,000. UPDATED 8/31/12 *CN UPDATED 09/10/12. *JB
Jun 22, 2012
TL* THE CONTACT OWNS 2004 MUSTANG GT. THE DEALER CONFIRMED THAT THE CRUISE CONTROL DEACTIVATION SWITCH CAUSED THE FUSE FOR THE BRAKE LIGHTS TO BURN OUT, WHICH MADE THE BRAKE LIGHTS INOPERABLE. THE FUSE WAS REPLACED CONTINUOUSLY AND IT CONTINUED TO FAIL. THE FAILURE MILEAGE ON THE VEHICLE WAS 26000 AND THE CURRENT MILEAGE WAS 35000. UPDATED 06/03/10*BF THE CONSUMER STATED THE BRAKE LIGHTS WORK, BUT NOT THE CRUISE CONTROL HAS STOPPED WORKING ALTOGETHER. UPDATED 06/10/10.*JB
Mar 15, 2010
TL*THE CONTACT'S DAUGHTER OWNS A 2004 FORD MUSTANG COBRA. WHILE DRIVING 25 MPH, THE CONTACT REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE CONTINUED TO DRIVE FORWARD. HE STATED THAT THE PEDAL WAS STUCK TO THE FLOOR. THE VEHICLE DROVE OVER A CURB AND, CRASHED INTO A FENCE AND A POLE, AND THEN DROVE DOWN A SLIGHT EMBANKMENT. THE CONTACT RECEIVED RECALL NOTICE NUMBER 06S43, WHICH COULD NOT BE IDENTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 65,000.
Sep 10, 2007
+ 29 more complaints for this component
UNKNOWN OR OTHER
17 complaints
BACK ON MARCH 1, 2016 I BELIEVE I WAS COMING TO A STOP LIGHT I APPLIED MY FOOT ON THE BREAK AND THE CAR SEEM TO WANNA KEEP INCHING FORWARD INCHING FORWARD I HAD AT THIS TIME CONTINUED TO PRESS DOWN ON THE BREAK AS SOON AS I KNEW IT I WAS IN THE MIDDLE OF THE STREET PRACTICALLY DURING A RED LIGHT AND WAS SIDESWIPED. AFTER LOOKING UNDER TO SEE WHAT WAS CAUSING THAT IT SEEMS TO BE MY GAS PEDAL WAS HUNG UP ON A PIECE OF CARPETING ON THE FLOOR OF THE CAR CAUSING MY GAS PEDAL TO BECOME STUCK TO THAT CARPET I HAD TO CUT THE PIECE OF CARPETING AWAY FROM THAT TO STOP THAT FROM DOING THAT LATER TO FIND OUT THERE HAD BEEN A RECALL WHEN I TOOK MY CAR FOR THE RECALL THEY TOLD ME THAT IT WAS ONLY ON SPECIFIC MUSTANGS I DON'T KNOW WHY IF MY CAR WAS HAVING THE SAME ISSUE THE POLICE OFFICER SAID HE WAS NOT GIVING ME A TICKET BECAUSE HE DIDN'T FEEL THAT I WAS AT FAULT BUT YET MY INSURANCE WENT UP AND PAID THE OTHER DRIVER FOR DAMAGES. BECAUSE IT'S BEEN THREE YEARS I WILL DO MY BEST TO GET THE PAPERWORK TOGETHER
Dec 01, 2019
GAS PEDAL GOT CAUGHT ON A PIECE OF CARPET WHICH CAUSED MY CAR TO ENTER INTO AN INTERSECTION ON A RED LIGHT AND CAUSED ME TO HAVE AN ACCIDENT. WHICH THEN MADE MY INSURANCE JUMP. I REMEMBER THIS DAY VERY WELL IT WAS THE DAY BEFORE MY BIRTHDAY I CAME UP TO THE RED LIGHT AND STOPPED THE CAR SEEM TO WANT TO KEEP MOVING FORWARD AS I PUT MY FOOT ON THE BREAK IT WAS STILL A RED LIGHT MY CAR WAS MOVING FORWARD CARS WERE BEEPING AT ME AS I KEPT INCHING INTO THE MIDDLE OF THE STREET MY CAR WAS HIT IN THE REAR PASSENGER SIDE BY ANOTHER MUSTANG. I EXPLAIN TO THE POLICE OFFICER THAT WHAT SEEM TO HAPPEN WAS MY CARPET SEEM TO HAVE GOTTEN CAUGHT ON THE GAS PEDAL. AFTER LATER LEARNING THAT THERE WAS A RECALL FOR THAT PARTICULAR PROBLEM IT WASN'T RE CALLING UNDER MY VIN. TO THIS DAY I HAVE AN ACCIDENT MARK ON MY INSURANCE WHICH MADE MY BILL GO UP I DON'T THINK THAT THIS IS FAIR CONSIDERING THAT IT WAS NOT MY FAULT I TRIED SHOWING THE INSURANCE COMPANY THAT THERE WAS A RECALL BUT IT WASN'T RECALLING UNDER MY VIN NUMBER
Oct 20, 2019
BACK IN 2016 I WAS INVOLVED IN AN ACCIDENT IN WHICH MY GAS PEDAL SEEMED TO HAVE GOT HUNG UP ON THE CARPET WHICH CAUSED MY GAS PEDAL TO ACCELERATE A LITTLE WHEN I WAS AT A RED LIGHT CAUSING ME TO HAVE AN ACCIDENT.. I WAS COMING TO A STOP AT A RED LIGHT WHEN THE PEDAL SEEMED TO HAVE GOT STUCK. I HAD MY FOOT ON THE BRAKE BUT THE CAR SEEMED TO WANT TO CONTINUE TO MOVE I JUST THOUGHT MY ACCELERATOR WAS SET A LITTLE HIGH UNTIL SAW THAT THE PEDAL WAS GETTING CAUGHT ON THE CARPET.
Nov 15, 2018
FOR AT LEAST 5 YEARS THE CONVERTIBLE TOP LEAKS WATER INTO THE BACK OF THE CAR WHEN THE TOP FOLDS DOWN INTO THE BACK OF THE CAR, THEN THIS WATER LEAKS ONTO THE BACK FLOOR BOARDS. AFRAID IT IS GOING TO ROT OUT THE FLOOR BOARDS. THIS NEEDS TO BE TAKEN CARE OF. I KNOW OF MANY FORD MUSTANGS THAT DO THIS.
Dec 01, 2015
I OWNED A 2004 MUSTANG, MACH I PKG, WITH A SHAKERHOOD/COBRA JET, POLICE INTERCEPTOR/ 5 SPEED: $40,000.00 VEHICLE. IT HYDROPLANED DURING A RAIN STORM HERE IN GEORGIA ON THE ABOVE DATE. IT CAUSED ME TO GO DOWN A 26 FOOT RAVEEN AND I HIT A SEWER CAUSING MY VEHICLE TO GO INTO A VERTICAL POSITION STRIKING A TREE. SEAT BELTS WERE WORN. I WAS NOT SPEEDING; THIS HAS BEEN PROVEN BY THE TOWING COMPANY. WHEN AIR BORN IF YOU TURN THE KEY THE LAST MPH WILL APPEAR. IT SHOWED 30MPH. BESIDES, I WAS IN 2ND OR 3RD GEAR WHICH RUNS MAX AT 30MPH/SPEED LIMIT POSTED 35MPH FOR THAT AREA. I REMEMBER THE (R) REAR OF MY VEHICLE SLIP/SWING TO THE (R) CAUSING ME TO GO OFF THE ROAD AND DOWN THIS RAVEEN. IT WAS TOTALED. I NOW SUFFER FROM MANY INJURIES; YET, THE MOST SERIOUS INJURY IS A BRAIN INJURY. MY BRAIN HAS SEPARATED FROM MY FRONTAL LOBE. I SPOKE TO MANY MUSTANG OWNERS AND THIS IS NOT THE FIRST TIME THAT A MUSTANG OWNER HAS ENCOUNTERED HYDROPLANING AND BECOMING INVOLVED IN A SEVERE TRAFFIC ACCIDENT. I HAD MY TRACTION BUTTON ENGAGED AND STILL WHEN HITTING WET GRASS IT MADE NO DIFFERENCE. I'M COMPLAINING AND CONCERNED. I INTEND TO TAKE THIS TO THE TOP IF NEEDED. *TR
Dec 23, 2007
+ 12 more complaints for this component
AIR BAGS
11 complaints
TL* THE CONTACT OWNED A 2004 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 15 MPH, A VEHICLE RAN A RED LIGHT AND CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS TURNED SIDEWAYS AND CRASHED INTO A POLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS PINNED INSIDE THE VEHICLE. THE FIRE DEPARTMENT PRIED THE DOOR OPEN TO RESCUE THE CONTACT. THE CONTACT WAS TRANSPORTED IN AN AMBULANCE TO THE HOSPITAL, BUT NO INJURIES WERE REPORTED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V802000 (AIR BAGS) IN DECEMBER OF 2015. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Nov 04, 2016
WE WERE IN AN ACCIDENT ON 2-28-2016 AND WAS HIT FROM THE SIDE AND PUSHED INTO A DITCH WHILE PASSING A FORD 250 HE TURNED INTO US WHILE DRIVING 50 MPH. THE AIRBAGS DID NOT GO OFF.
Mar 02, 2016
TL*THE CONTACT OWNS A 2004 FORD MUSTANG. WHILE DRIVING 10MPH, A VEHICLE PROCEEDED THROUGH A TRAFFIC LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF HER VEHICLE. THERE WERE NO INJURIES SUSTAINED; HOWEVER, SHE STATED THAT THE AIR BAGS ARE DEFECTIVE SINCE THE IMPACT FROM THE CRASH SHOULD HAVE CAUSED THEM TO DEPLOY. THE DEALER HAS NOT DIAGNOSED THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 80,000.
Aug 19, 2009
DRIVING ON HIGHWAY AT 50 MPH AND HIT BLACK ICE AND LOST CONTROL. KNOCKED DOWN A 6*6 INCH SIGN POST . CONTACT POINT WAS RIGHT FRONT BUMPER. FRAME WAS BENT, MASSIVE FRONT END DAMAGE . CAR WAS WRITTEN OFF. NEITHER AIR BAG DEPLOYED. WHIPPING FORWARD ACTION CAUSED A BROKEN BACK. SINGLE VEHICLE ACCIDENT AND LONE OCCUPANT. *TR
Feb 29, 2008
I WAS DRIVING HIGHWAY SPEED 68 MPH WHEN A CAR CROSSED THE MEDIAN 30 FEET IN FRONT OF ME AND I HAD A TOTAL LOSS HEAD ON COLLISION WITH NO AIR BAG..... IT FAILED TO OPEN ? *JB
Aug 04, 2007
+ 6 more complaints for this component
ENGINE AND ENGINE COOLING
6 complaints
ON MULTIPLE OCCASIONS THE NUMBER FIVE SPARK PLUG KEEPS BLOWING OUT OF THE HEAD. THE CAR HAS MOTORCRAFT SPARK PLUGS AND ARE TORQUED TO THE FACTORY SPECIFICATIONS. WHILE LOOKING INTO THE PROBLEM ONLINE I FOUND OUT THAT IM NOT THE ONLY PERSON HAVING THIS PROBLEM. THE CRAZY THING IS THAT ITS IS ONLY HAPPENING WITH THE NUMBER FIVE PLUG. *TR
Mar 14, 2012
I OWN A 2004 MUSTANG WITH A 4.6 DOHC ENGINE. LAST NIGHT THE SPARK PLUG BLEW OUT OF THE HEAD. THE HEAD NOW NEEDS TO BE REPAIRED BY USING A HELICOIL OR SOMETHING SIMILAR. THIS IS A HUGE PROBLEM WITH THE FORD MODULAR ENGINES, CAUSED BY POOR DESIGN. AT LEAST 75% OF THE PEOPLE I KNOW WHO OWN FORDS WITH MODULAR ENGINES HAVE HAD THIS PROBLEM. *TR
Apr 19, 2009
TL*THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT THE TAIL PIPE WAS PROTRUDING TOO FAR FROM THE VEHICLE, WHICH CAUSED A MASSIVE INJURY TO HIS SON'S ARM. THE TAIL PIPE IS CUT IN A 2.9 INCH EDGE INSTEAD OF BEING ROUNDED. HE BELIEVED THAT IT SHOULD BE FURTHER BACK (APPROXIMATELY ONE INCH) TO AVOID INJURIES. THE FAILURE MILEAGE WAS 12500 AND CURRENT MILEAGE WAS 15,600 UPDATED 01/11/08. *LJ UPDATED*JB
Oct 05, 2007
IN THE MORNING, AFTER DRIVING MY CAR APPROXIMATELY 10 MINUTES, (BEFORE ENTERING THE FREEWAY ON RAMP) THE ENGINE JUST SHUT OFF. I WAS ABLE TO TURN THE KEY TO THE OFF POSITION, AND WHILE STILL MOVING (IN SECOND OR THIRD GEAR) I WAS ABLE TO RESTART THE CAR ON THE FIRST ATTEMPT. I DID USE THE VEHICLE MID-DAY WITHOUT ANY MISHAPS. LATER THAT EVENING AFTER DRIVING HOME APPROXIMATELY 40 MINUTES, (AFTER EXITING THE FREEWAY) THE ENGINE SHUT OFF AGAIN (WHILE IN THIRD GEAR). I WAS ABLE TO AGAIN TURN THE KEY TO THE OFF POSITION, AND WHILE IN MOTION I WAS ABLE TO RESTART THE CAR ON THE FIRST ATTEMPT. ON THE DRIVE HOME THAT EVENING AND THE NEXT MORNING THERE WERE NO FURTHER MISHAPS. I CONTACTED THE FORD DEALER THAT EVENING, AND WAS ADVISED TO BRING IN THE CAR THE NEXT MORNING. I WAS NOT ADVISED TO HAVE IT TOWED OR THAT IT WOULD BE UNSAFE TO OPERATE. THE MECHANICS DROVE THE VEHICLE FOR 12 MILES, AND WERE UNABLE TO DUPLICATE THE MOTOR TURNING OFF. THEY ADVISED ME THAT THEY HAD THOROUGHLY CHECKED THE CAR, BUT WERE UNABLE TO FIND ANYTHING WRONG, AND THE CAR WAS READY TO BE PICKED UP. I WAS EXPRESSED MY CONCERN REPEATEDLY ABOUT DRIVING EVERYDAY ON THE FREEWAY TO THEIR REPRESENTATIVE, BUT WAS OFFERED NO EXPLANATION AS TO WHY THE ENGINE JUST TURNED OFF. AT THIS POINT I CONTINUE TO BE CONCERNED ABOUT THE SAFETY OF DRIVING THIS VEHICLE. *JB
Jan 19, 2006
1) WE PURCHASED A 2004 FORD MUSTANG CONVERTIBLE. THE VEHICLE WAS PARKED IN OUR GARAGE. THE EXHAUST TAIL PIPE HAS A POOR DESIGN DUE TO THE DESIGN CUT ON THE END WHICH LEAVES TWO SHARP POINTED EDGES LIKE THE END OF KNIVES. THE POINTS ARE LOCATED APPROXIMATELY 1 INCH PAST THE BUMPER. ALL OTHER VEHICLES WE HAVE SEEN HAVE ROUNDING TAIL PIPE ENDS AND THE ENDS ARE FLUSH WITH THE BUMPER OR UNDER THE VEHICLE. 2) THE FAILURE OF THE DESIGN OF THE EXHAUST TAIL PIPE WITH THE SHARP RAZOR CUTS LEAVING TWO POINTED KNIFE LIKE ENDS AND PLACED PAST THE BUMPER IN THE MANUFACTURING PROCESS RESULTED IN MY THREE YEAR OLD HAVING A MASSIVE UPPER ARM INJURY REQUIRING SURGERY AFTER FALLING BEHIND THE 2004 FORD MUSTANG. AS HE FELL HIS RIGHT SHOULDER SLID DOWN PAST THE BUMPER AND THE POINTED SHARP EDGE STICKING PAST THE END OF THE BUMPER TORE INTO HIS ARM ABOVE THE ELBOW TO THE VERY TOP OF HIS SHOULDER. THE INJURY REQUIRED MANY HOURS OF SURGERY AND WE HOPE NO OTHER CHILD WILL HAVE TO GO THROUGH THIS MEANINGLESS DESIGN FLAW BY FORD MOTOR COMPANY AND THEIR OEM MANUFACTURE 3) WE HAVE TRIED TO CORRECT THE PROBLEM BY ASKING THE FORD DEALER FOR ASSISTANCE WHICH WAS REFUSED AND REPORTED THE INJURY TO FORD EXECUTIVE OFFICES IN MICHIGAN. DUE TO NON-RESPONSE BY FORD WE HAVE PLACED A NORMAL SAFE ROUNDED TAIL PIPE EXTENSION ON THE VEHICLE. THE ROUNDING TAIL PIPE IS USED IN ALL OTHER VEHICLES THAT WE HAVE SEEN. THE EXHAUST TAIL PIPE HAS NOT BEEN RECALLED AT THIS TIME ON THE FORD MUSTANGS FOR 2004 AND 2005 WHICH ARE THE SAME DESIGN AND PLACEMENT. *JB
Aug 13, 2005
+ 1 more complaint for this component
SERVICE BRAKES, HYDRAULIC
6 complaints
BRAKE LIGHT AND TRACTION CONTROL LIGHT AND ABS LIGHT INTERMITTENT..THEN ON CONSTANTLY...HASN'T BEEN FIXED TOO EXPENSIVE...IN WET WEATHER, SLIPPERY, ICY WEATHER TIRES SPIN BECAUSE TRACTION CONTROL DOES NOT WORK...ABS CONTROL MODULE WENT BAD...THOUSANDS OF PEOPLE HAVE BLOGS AND FORUMS COMPLAINING ABOUT THIS PART...I WILL POST THIS WEBSITE WITH HOPES THEY ALL COMPLAIN! *TR
Feb 28, 2011
2004 FORD MUSTANG REAR BRAKE CALIPER/PISTON FAILURE. THE FAILURE RESULTED IN A NEAR FIRE ON THE RIGHT REAR OF THE VEHICLE. END RESULTS IN REPLACEMENT OF THE ROTOR, CALIPER, AND BRAKE PADS. THE LEFT REAR BRAKE SYSTEM WAS UNAFFECTED. *TR
Mar 23, 2008
2004 FORD MUSTANG GT CONVERTIBLE. FRONT RIGHT BRAKE FAILURE. WHILE DRIVING TO WORK AT 5:00 AM THE PAVEMENT WAS DAMP FROM RAIN I TRIED TO APPLY THE SERVICE BRAKES TO SLOW THE VEHICLE PRIOR TO EXITING FROM ONE FREEWAY TO THE OTHER. THERE WAS A LOUD NOISE FROM THE RIGHT FRONT AND A SCRAPING NOISE. I TRIED TO APPLY THE BRAKES AGAIN AND THE PEDAL WENT TO THE FLOOR. AS I WAS DRIVING AT FREEWAY SPEEDS, I DOWN SHIFTED INTO THE NEXT LOWER GEAR WHERE THE REAR OF THE CAR SPIN OUT AND ACROSS 4 LANES OF THE FREEWAY I WAS TRYING TO ENTER AND INTO THE MEDIAN STRIP. AS AN AUTOMOTIVE ENGINEER I BEGAN THE INVESTIGATION AT THE SCENE. WHAT I FOUND WAS AS FOLLOWS: THE RETAINING BOLTS FOR THE BRAKE CALIPER FAILED CAUSING THE BRAKE CALIPER TO FALL OFF AND HANG BY THE FLEXIBLE BRAKE HOSE. ONCE THE BRAKE CALIPER WAS LOOSE, THE PISTONS WERE FORCED OUT OF THEIR BORE BY THE HYDRAULIC PRESSURE THEREFORE CAUSING THE PEDDLE TO GO TO THE FLOOR. THE VEHICLE HAS ONLY 24622 MILES ON THE ODOMETER AND HAS NOT HAD BRAKE SERVICE HOWEVER THE CALIPERS WERE SPRAY PAINTED (NOT REMOVED) BLACK TO PREVENT CORROSION AND FAILURE DUE TO BEING STORED OUTSIDE DURING THE WINTERS. BECAUSE THE CALIPERS HAVE BEEN PAINTED THE SERVICE MANAGER HAS REFUSED TO REPAIR AS HE FEELS THE BRAKES HAVE BEEN TAMPERED WITH. I RESEARCHED THE ISSUE FURTHER AND FOUND THAT THE BOLTS AND CALIPER ASSEMBLY ARE INVERTED DELTA SAFETY RELATED COMPONENTS AND THE BOLTS SHOULD HAVE LOCK PATCH (THREAD LOCKING) TO PREVENT THEM FROM BACKING OUT. I ALSO LEARNED FROM SOURCES WITHIN FORD THAT THIS HAS BEEN AN ISSUE ACROSS THE VEHICLE OFFERINGS FROM FORD AS THERE WERE COST REDUCTIONS THAT MODIFIED THE PARTS AND THE SUPPLIER FOR THE COMPONENTS CHANGED. THE VEHICLE IS IN STORAGE RIGHT NOW AND AVAILABLE FOR YOUR REVIEW. *JB
Sep 15, 2006
DT: 2004 FORD MUSTANG. THE CONSUMER STATED THAT WHILE TRAVELING 15-20 MPH THE BRAKES DID NOT LET GO, THE ROAD WAS WET. THIS HAPPENED ON SEPTEMBER 22,2005. VEHICLE HIT A CURVE, NO ONE WAS INJURED. THE CONSUMER STATED THIS HAS HAPPENED A COUPLE OF TIMES BEFORE. THE CONSUMER TOOK VEHICLE TO DEALER,AND VEHICLE IS CURRENTLY IN REPAIR SHOP BEING FIXED. DEALER TOLD THE CONSUMER THEY WERE WAITING TO HEAR BACK FROM FORD. THEY COULD NOT DO ANYTHING UNTIL FORD CALLED THE DEALERSHIP BACK. THERE WAS PROPERTY DAMAGE TO VEHICLE, INCLUDING RIMS, FRONT BUMPER, AND ALIGNMENT. *AK
Sep 28, 2005
REAR BRAKES GRAB AND GRIND IF WET, WORSE IN REVERSE. *AK
Feb 16, 2005
+ 1 more complaint for this component
POWER TRAIN
5 complaints
See attached document for complaint
Apr 12, 2024
A FEW DAYS PRIOR MY CAR MADE A SQUEALING NOISE WHEN I STOPPED. ON DEC 25, 2006 I WAS TRAVELING DOWN A RESIDENTIAL STREET WHEN MY AXLES SHIFT AND MY CAR TIRES LOCKED UP, IT WAS APPROXIMATELY 1/8 MILE FROM MY HOME. THE STEERING WHEEL WAS SHIFTED APPROXIMATELY 90 DEGREES. *JB
Dec 27, 2006
MY GAS PEDAL HAS GOTTEN STUCK DURING WIRDE OPEN THROTTLE ON MY 2004 MUSTANG SVT COBRA. THE DEALER TRIED TO ADJUST THE GAS PEDAL, BUT THE ISSUE OCCURED AGAIN ON SEVERAL OCCASSIONS.
Jul 27, 2005
WHEN CONSUMER APPLIED THE CLUTCH PEDAL IT CAUSED THE ENGINE TO RISE UP FROM 100 TO 3000 RPMS. VEHICLE WAS TAKEN TO THE DEALER, AND FLOOR MANAGER DETERMINED THERE WAS SOMETHING WRONG WITH CAR. HOWEVER, THE MANUFACTURER INDICATED NOTHING WAS WRONG WITH THE VEHICLE. *AK
Apr 22, 2004
I BOUGHT A 2004 FORD MUSTANG ON 9/15/03. THE REAR DIFFERENTIAL WAS FAULTY, CAUSING ME TO TAKE IT TO THE DEALERSHIP TO BE REPLACED ON 10/28/03. THE REAR END WHINES AND IS WOBBLY WHILE MAKING ANY TURNS, LEFT OR RIGHT.*AK
Oct 29, 2003
TIRES
5 complaints
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT HAS A COOPER MASTER-CRAFT SENSYS01 TIRE, SIZE 205/65R15, DOT #2402 THAT FAILED. WHILE DRIVING 70 MPH THE DRIVERS SIDE FRONT TIRE TREAD SEPARATED CAUSING DAMAGE TO THE WHEEL WELL, THE FRONT BUMPER AND LOOSENED THE ROCKER PANEL. THE VEHICLE MERGED ONTO THE EMERGENCY LANE IN ORDER FOR HIM TO INSTALL THE SPARE TIRE. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
May 21, 2012
EAGLE LS BACK SIDE RIGHT TIRE BLEW OUT SEPARATED FROM THREAD AROUND WHOLE TIRE 4 HOLES IN TIRE SPEED WAS 40MPH THANKS GOD NO RAIN DIDN'T RUN OVER ANYTHING THE THREAD SEPARATED FROM AROUND THE WHOLE TIRE WITH 4 HOLES NO WARNING TIRES IN GREAT SHAPE. *TR
Dec 28, 2008
1. FRONT DRIVER SIDE TIRE FLATTENED ON THE WAY TO WORK...I FILLED IT UP AND PROCEEDED TO WORK AND HAD HELP CHANGING TIRE IN PARKING LOT. 2. ALL 4 VALVE STEMS WERE LEAKING ON MY TIRES 3. REPLACED 2 BACK TIRES AND FIXED VALVES ON 2 FRONT TIRES. *TR
Oct 14, 2008
TL*THE CONTACT OWNS A 2004 FORD MUSTANG. THE VEHICLE HAS GOODYEAR EAGLE LS, SIZE P225/55/R16 (NA) TIRES. WHILE DRIVING APPROXIMATELY 55 MPH, THE SIDEWALL OF THE PASSENGER REAR TIRE BLEW OUT WITHOUT WARNING. THE CONTACT PULLED OFF THE ROAD AND AAA REPLACED THE TIRE. THE TIRE PRESSURE WAS NORMAL. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
Jan 04, 2008
DT*: THE CONTACT STATED THERE WERE TWO SEPARATE BLOWOUTS ON SAME TYPE OF TIRE WHILE DRIVING AT 80 AND 50 MPH. THE WEATHER CONDITIONS WERE DRY AND NO DEBRIS WAS ON THE ROAD. THERE WERE NO REPORTS FILED OR PICTURES TAKEN. UPDATED 7/25/2006 - GOODYEAR EAGLE ZR TIRES. *NM
Jun 26, 2006
SUSPENSION
5 complaints
SEPTEMBER 18, 2011: WHILE EXITING AN INTERSTATE, I BEGAN TO GO AROUND THE CLOVERLEAF OF MY EXIT, LESS THAN 15 MPH, AND THE BACK END OF MY MUSTANG VERY QUICKLY FISHTAILED SPINNING ME ALL THE WAY AROUND. I ENDED UP FACING THE PEOPLE BEHIND ME, WHO FORTUNATELY WERE GOING AS SLOWLY AS I WAS. FORTUNATELY I WAS ABLE TO STOP JUST SHORT OF HITTING A CONCRETE BARRIER WALL. THERE WAS A VERY LIGHT RAIN, AND THE ROADS WERE WET. I HAVE ALL NEW TIRES. I'VE HAD THIS PROBLEM SINCE WE PURCHASED THE VEHICLE, AND HAVE FISH-TAILED BEFORE, BUT NEVER SPUN COMPLETELY AROUND. COMPLETELY TERRIFYING. *KB
Sep 19, 2011
TL*THE CONTACT OWNS A 2004 FORD MUSTANG. THE REAR AXLE HOUSING WAS CORRODED AND RUSTED WHICH THE CONTACT NOTICED AFTER A ROUTINE MAINTENANCE. THE CONTACT CALLED THE DEALER WHO STATED THERE WERE NO RECALLS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000. UPDATED 04/08/11
Dec 17, 2010
POPPING/ METALLIC SOUND SIMILAR TO SOUND WHEN CRUNCHING A SODA CAN, A METALLIC POPPING SOUND FROM PASSENGER FLOOR BOARD AREA. DOES IT UNDER VARIOUS CONDITIONS, AND ONCE DID IT WHEN JUST GETTING INTO VEHICLE BEFORE STARTING, SEEMS TO BE LOAD RELATED AND SOME SORT OF STRESS RELIEF, BODY MOVEMENT SEEMS TO CAUSE IT. WAS CONFIRMED ON TEST DRIVE WITH A TECHNICIAN. THEY ATTEMPTED TO TIGHTEN FRONT SUSPENSION PARTS (TOURQUED ??) TRIED A POWER STEERING/RACK TSB WITH SOME SORT OF BRACKET ON RACK HOSES..... NO CHANGE, EXACT SAME NOISE, EVEN THOUGH FORD DOES NOT KNOW WHAT IT IS, THEY CLAIM IT IS NOT SAFETY RELATED..... POP CONTINUES .... VALUE OF CAR CONSIDERABLE LESSENED DUE TO NOISE ... SO ATTEMPTS TO SELL IT ARE IN VAIN... FORD HAS NOTHING BUT EXCUSES. *JB
Jan 09, 2006
WHILE DRIVING THE ACCELERATOR GOT STUCK, I APPLIED THE BRAKES WHEN THE CAR SPEND OUT OF CONTROL AND HIT THE CURVE, THE ACCELERATOR WAS RUNNING WHEN I TURNED THE CAR OFF. THIS CAUSE THE UPPER AND LOWER CONTROLS TO BREAK ALONG WITH THE DIFFERENTIAL AND BRAKES.
Jul 22, 2005
WHILE DRIVING 5-60 MPH STEERING WHEEL WOULD PULL TO THE RIGHT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Jan 12, 2005
EQUIPMENT
4 complaints
2004 FORD GT MUSTANG WOULD NOT START AFTER SHORT TRIPS OR AFTER IT HAD BEEN SITTING FOR AN EXTENDED PERIOD OF TIME. *TS ***NO ANSWER REQUIRED*** THE VEHICLE WOULD ALSO SUDDENLY STALL WHILE BEING DRIVEN. AFTER THE VEHICLE SAT FOR ABOUT 10-15 MIN IT COULD BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THE PROBLEM WAS WITH THE ANTI THEFT DEVICE. AFTER THAT REPAIR THE VEHICLE CONTINUED TO EXPERIENCE PROBLEMS. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT SINCE THEY WERE UNABLE TO DUPLICATE THE PROBLEM THEY DIDN'T FIX ANYTHING. *NM
Dec 06, 2005
THE PROBLEMS I AM HAVING WITH MY 2004 MUSTANG COBRA IS THE GAS PEDAL GETTING STUCK UNDER THE CARPET AND UNDER THE REMOVABLE FLOOR MAT AT WOT AND AN ANNOYING VIBRATION AT HIGHER HIGHWAY SPEEDS. NOTHING SCARIER THAN HAVING YOUR CAR CONTINUE TO ACCELERATE AFTER YOU GET OFF THE GAS AND THE TRAFFIC AHEAD IS STOPPED AND YOU ARE APPROACHING TRIPLE DIGIT SPEEDS. I HAVE HAD TO DEPRESS THE CLUTCH AND PUT THE TRANSMISSION INTO NEUTRAL, WHILE LETTING THE MOTOR OVER REV AND HIT THE REV-LIMITER, UNTIL I CAN DISLODGE THE PEDAL. THIS A VERY DANGEROUS SITUATION ON SUCH A HIGH PERFORMANCE VEHICLE MAKING WELL OVER 400 RWHP. THE OTHER PROBLEM IS A CONTINUED VIBRATION I HAVE SINCE THE TRANSMISSION WAS REPLACED. AT SPEEDS NEAR 80 MPH THE VIBRATION BEGINS AND WILL GET PROGRESSIVELY WORSE, SOUNDING LIKE THE REAR GLASS IS GOING TO VIBRATE OUT OF THE CAR. THE DEALER HAS REPLACED THE DRIVESHAFT, BUT I SUSPECT THE PINION ANGLE IS INCORRECT AND CAUSING A BINDING CONDITION IN THE REAR END, WHICH CAN LEAD TO PREMATURE BEARING FAILURE IN THE REAR END. *NM
Aug 18, 2005
HAVE HAD NUMEROUS INSTANCES OF THE GAS PEDAL STICKING AND HAVING A PROBLEM WITH VIBRATION. MY 2004 FORD MUSTANG GT ALSO HAS PROBLEMS WITH TURNING OVER WHEN WARM. THE CAR HAS TO BE CRANKED MANY TIMES BEFORE IT WILL START. HAVE HAD THE INTO THE FORD DEALER OVER 5 TIMES FOR THE SAME PROBLEMS WITH NO RESOLUTION.
Jul 19, 2005
I HAVE A 2004 MUSTANG COBRA WITH 18000 MILES ON THE ODOMETER. THE ISSUE I HAVE IS THE THE GAS PEDAL GETTING STUCK UNDER THE CARPET OF THE CAR (NOT THE REMOVABLE FLOOR MAT, BUT THE CAR ACTUAL CARPET). WHEN THIS HAPPENS THE GAS PEDAL IS STUCK TO THE FLOOR, WHERE I THEN AM FORCED TO TURN OFF THE CAR AT SPEEDS OF 70 -80 MILES AN HOUR, EXTREMELY DANGEROUS.
Jul 08, 2005
SERVICE BRAKES
3 complaints
CASUAL DRIVER. NOTICED ACCELERATION AND COASTING/ROLLING WERE SLUGGISH. MECHANIC NOTED BRAKE AREA TEMP ON FRONT DRIVER'S SIDE WAS OVER 400 DEGREES. THE BRAKES ON THAT WHEEL WOULD NOT RELEASE COMPLETELY AND CAUSED CONTINUOUS FRICTION PRODUCING OVERHEATING. (I NOTICED I AM NOT THE ONLY ONE TO SUBMIT THIS BRAKE PROBLEM TO THIS BOARD. ) THE MECHANIC REPLACED THE TOTAL FRONT BRAKES AND MASTER CYLINDER SYSTEM. COST OVER $1100 TO DO THIS BACK IN 2013. IT IS NOW JAN 2021 AND I STILL HAVE LESS THAN 50,000 MILES ON MY BABY MUSTANG.
Jan 09, 2021
ABS BRAKE LIGHT IS ON THIS IS UNSAFE IN WET OR SNOWY CONDITIONS
Apr 18, 2019
FRONT BRAKES DRAG OR FREEEZE UP CAUSING EXTREME HEAT OR ACTUALLY STOP VEHICLE. CAR HAS 18,000 MILES. FRONT CALIPERS HAVE BEEN REBUILT TWICE. FIRST FAILURE AT TEN YEARS,THEN FAILED AFTER APX 3 YEARS. THE PROBLEM IS THE PHENOLIC PISTONS SWELL AFTER TIME OR DUE TO LOSE OF LUBRICATION. THEY CHANGE DIMENSION AND STICK IN THE CALIPER. THIS IS THE 3 RD VEHICLE WITH THE SAME PROBEM. 81 FORD F150, 98 FORD F150 FRONT DISK BRAKES. BOTH AFTER THE VEHICLE HAD BEEN ON THE ROAD ABOUT 10 YEARS. WHEN PISTONS HAVE BEEN REPLACED WITH METAL PISTONS I HAVE HAD NO MORE ISSUES WITH THE FRONT BRAKES. THE MUSTANG HAS NO METAL PISTON AVAILABLE AND HAD TO BE REBUILT WITH AFTER MARKET PHENOLIC PISTONS. THEY FAILED AGAIN PROBABLY BECAUSE OF LACK OF LUBRICATION OF BOOT AND PISTON. SOMEHOW I FEEL THIS IS A CHRONIC FAILURE AND HAPPENS A LOT WITHOUT ANYBODY BEING AWARE THAT TIME AND OR HEAT AFFECT THE PHENOLIC PISTON AND CAUSE BRAKE FAILURE.THIS FAILURE IS STRICTLY VEHICLE RELATED AND NOT DUE TO ANY EXTERNAL CAUSES EXCEPT TIME, HEAT, OR LUBRICATION. I FEEL THE WEIGHT OF THE NON METALLIC PISTON DOESN'T COMPENSATE FOR THE COST OF THE BRAKE FAILURE THAT IT CAUSES. I'VE BEEN TOLD BY FORD THAT THE PHENOLIC PISTONS WERE SELECTED TO SAVE WEIGHT.
Jan 20, 2017
ENGINE
3 complaints
THE SPARK PLUGS HAVE A TENDENCY TO BLOW OUT. AN EXPLOSION MAKES THE PLUG STRIP THE THREADS AND DO DAMAGE TO THE HEAD. THERE IS ALSO POTENTIAL FOR FIRE AS FUEL VAPOR IS THEN RELEASE DIRECTLY INTO THE ENGINE COMPARTMENT.
Jul 17, 2017
AFTER STARTING ENGINE, SPARK PLUG EJECTED FROM BLOCK AND EXPLODED. ENGINE WAS IMMEDIATELY SHUT DOWN AND HAULED TO A REPAIR MECHANIC. COST OF REPAIR WAS $2,400 AND VEHICLE WAS IN SHOP FOR 5 DAYS. EXPLOSION WAS LOUD AND COULD HAVE CAUSED AN ACCIDENT WITH THE SHOCK OF THE LOUD NOISE.
May 31, 2015
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING, A LOUD NOISE WAS HEARD COMING FROM UNDER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP WHERE THEY ADVISED THAT THE AIR COMPRESSOR CONDENSATION DRIPPED ONTO THE EXHAUST PIPE AND THE EXHAUST PIPED NEEDED TO BE RE-WELDED. THE VEHICLE WAS REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE OR THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Jul 17, 2012
SEAT BELTS
3 complaints
PASSENGER SIDE FRONT SEAT BELT RETRACTS ONLY AND WILL NOT EXTEND, SO THEREFORE IS NON-FUNCTIONAL. THIS IS NOT A CASE OF TWISTED BELT, AS WE HAVE ACCESSED THE PART AND ENSURED "FLAT" WIND. MY SON JUST BOUGHT CAR. PRIOR OWNER SAYS IT NEVER WORKED FOR SEVERAL YEARS. DRIVER'S SIDE SEAT BELT IS ALSO BARELY FUNCTIONAL. BOTH PRESENT MAJOR SAFETY HAZARDS TO OCCUPANTS. LOOKING ON-LINE THIS SEEMS TO BE A WELL KNOWN PROBLEM WITH THE MANUFACTURER'S DESIGN WHICH SHOULD BE CORRECTED. *TR
Aug 04, 2014
PASSENGER SIDE SEATBELT RETRACTOR COMPLETELY FAILED; MY PASSENGERS ARE NOT ABLE TO BUCKLE THEIR SEATBELT. *TR
Jul 16, 2010
IF YOU RECLINE THE SEAT BACK, AND THE SEATBELT IS THROUGH THE PLASTIC LOOP ATTACHED TO SEAT, IT LOOSES TENSION AND FAILS TO RESTRAIN YOU. THIS CAN CAUSE SERIOUS INJURY DURING AN ACCIDENT. *TR
Sep 08, 2009
STRUCTURE
3 complaints
EVERY TIME IT RAINS, UNDERNEATH THE PASSENGER SEAT INTO THE BACK PASSENGER SIDE FLOORBOARD IS FLOODED WITH WATER. *TR
Jan 22, 2012
I OWN A 2004 FORD MUSTANG V6 40TH ANNIVERSARY EDITION, VIN [XXX]. THE CARPET IS COMING UP ON THE DRIVERS SIDE & PASSENGER SIDE. THE CARPET IS INTERFERING WITH BOTH BRAKING AND ACCELERATION PEDALS. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jul 13, 2005
GAP ON LOWER PASSENGER DOOR. EXCESSIVE ROAD NOISE WHERE CONVERTABLE TOP MEETS PILAR ON PASSENGER SIDE.*AK
Feb 24, 2004
FUEL SYSTEM, GASOLINE
3 complaints
CAR STALLING WHILE IDLING AND DECELERATING. *TR
Nov 11, 2009
GAS PEDAL STUCK WITH THROTTLE OPEN. CARPET (NOT THE FLOOR MAT, BUT THE CARPET) HAD COME UNHOOKED FROM ITS HOLD DOWN SYSTEM AND WAS JAMMED UNDER THE THROTTLE KEEPING IT OPEN.
Jul 18, 2005
WHILE DRIVING SERVICE ENGINE LIGHT CAME ON. THE GEAR SHIFT LEVER VIBRATED, ALL THE FLUID LEVERS WENT TO EMPTY, AND VEHICLE COASTED TO A STOP. VEHICLE WAS SERVICED TWICE BY THE DEALERSHIP FOR THIS PROBLEM IN WHICH THE CLAMP WAS REPLACED. HOWEVER, PROBLEM RECURRED.*AK
Apr 19, 2005
EXTERIOR LIGHTING
2 complaints
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT HEADLAMPS FAILED TO RESPOND INTERMITTENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT PROVIDED.
Dec 22, 2015
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THE HEADLIGHTS WERE VERY DIM AND THE HIGH BEAMS HAD TO BE USED IN ORDER TO SEE AT NIGHT. THE CONTACT REPLACED THE LENS AND ADDED HIGH INTENSITY LIGHT BULBS, BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT SPOKE WITH THE MANUFACTURER AND STATED THE LIGHTS WERE NOT COVERED BY THE WARRANTY AND THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 63,125 AND THE CURRENT MILEAGE WAS 71,000. UPDATED 09/29/2011 *LN *TR
Aug 19, 2011
ELECTRICAL SYSTEM
2 complaints
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED HOWEVER, THE DEALER MADE REPAIRS TO THE VEHICLE. THE CONTACT WAS UNSURE OF WHAT REPAIRS WERE PERFORMED. THE FAILURE RECURRED SEVERAL TIMES AFTER THE REPAIRS WERE COMPLETED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE UNAVAILABLE.
Sep 28, 2012
A FEW WEEKS AGO, I HAD TO DRIVE ACROSS TOWN TO PICK UP MY SISTER FROM WORK (IRONICALLY, SHE WAS HAVING A CAR PROBLEM.) I STOPPED FOR AN ACCIDENT, AND I NOTICED THE HEADLIGHTS GETTING DIMMER AND DIMMER. I LOOKED AT THE BATTERY GAUGE AND SAW THAT THE CAR WAS DYING. SINCE I WAS IN THE MIDDLE LANE, I KIND OF OF PANICKED AND SHUT THE CAR OFF, FIGURING I COULD LET IT SIT WITHOUT RUNNING FOR A COUPLE OF MINUTES TO GIVE IT A CHANCE TO GET IT'S ACT TOGETHER. WHEN I SAW THE TRAFFIC BEGIN TO INCH FORWARD I TRIED TO TURN THE CAR BACK ON, BUT IT WOULDN'T BUDGE. I DIDN'T EVEN HEAR THE STARTER TURN. IT WAS COMPLETELY DEAD! I PUT ON MY BLINKERS, AND THOSE FIZZLED OUT WITHIN MINUTES, TOO. SO I WAS, STUCK ON THE MIDDLE LANE OF THE HIGHWAY WITH A DEAD BATTERY. I TRIED TO GET SOMEONE'S ATTENTION FOR HELP BUT PEOPLE JUST STARED AND INCHED FORWARD WITH THE REST OF THE TRAFFIC. THE RIGHT LANE AND MY LANE STARTED MOVING AT REGULAR SPEED SO NOW THERE WERE CARS AND SEMIS WHIZZING BEHIND AND PAST ME. FINALLY SOME GUY STEPPED OUT AND HELPED ME PUSH MY CAR TO THE EDGE OF THE ROAD. HE TRIED TO JUMP IT BUT IT STILL WOULDN'T START. A COP PULLED UP AND HELPED ME JUMP THE CAR WITH SOME HEAVY DUTY CABLES. THIS WAS WEEKS AGO AND THE CAR HAS BEEN FINE SINCE. I HAD THE ALTERNATOR, BATTERY AND EVERYTHING ELSE CHECKED AT THE SHOP RIGHT AWAY AND NOTHING WAS WRONG. I'VE ALREADY HAD MY ALTERNATOR REPLACED TWICE SINCE I BOUGHT THE CAR TWO YEARS AGO, THE LAST TIME BEING IN FEBRUARY. SO IT JUST GIVES OUT WHEN IT FEELS LIKE IT. I EVEN HAD THE BELT REPLACED A FEW MONTHS AGO, SO THAT'S NEW TOO. IT'S DOES THIS PERIODICALLY AND ONLY WHEN I'M DRIVING, AND NOBODY CAN FIGURE OUT WHY. *TR
Jun 27, 2009
STEERING
2 complaints
POWER STEERING UNIT WAS EXCESSIVELY NOISY AND DISTRACTING... LOCKS UP ON HARD TURN. DEALER SAYS NATURE OF THE BEAST, WON'T REPLACE IT. COMPLAINED 3 TIMES, CAR JUST WENT OUT OF WARRANTY... SEVERAL HUNDRED LOCAL POLICE CRUISERS HAVE HAD THEIR POWER STEERING REPLACED, BY DEALER AFTER "NEGATIVE PUBLICITY ON TV...DEALERS ATTEMPT TO MAKE YOU OUT AS STUPID, AND KEEP OBFUSCATING TILL YOU JUST GO AWAY. *AK
Mar 20, 2007
I WAS MAKING A TURN AROUND A CORNER FROM A STOP GOING AT APPROXIMATELY 7-10 MPH WHEN MY 2004 FORD MUSTANG STARTED GOING OUT OF CONTROL, PULLING TO THE RIGHT INTO ANOTHER LANE AND HEADING IN THE DIRECTION OF THE CURB, I TRIED TO REGAIN CONTROL OF THE VEHICLE BUT THE VEHICLE SEEMED TO BE PULLING FROM THE BACK, IT EVENTUALLY ENDED UP DOING A 180 DEGREE TURN INTO THE OTHER LANE , FORTUNATELY THERE WAS NO ONCOMING TRAFFIC IN THAT LANE. ROAD CONDITIONS WERE DRY AND NORMAL. I TOOK THE VEHICLE TO THE DEALERSHIP AFTER CONTACTING THE FORD MOTOR COMPANY ADDRESSING THE FACT THAT THE VEHICLE HAD A DEFINITE PROBLEM, AS THIS WAS THE THIRD SUCH INCIDENT OF THE VEHICLE LOSING CONTROL. IN THE FIRST TWO INCIDENTS THE VEHICLE HAD STARTED AGAIN GOING OUT OF CONTROL FROM AROUND A CORNER, BUT THE CONDITION WAS WET SO I IGNORED IT. I FEARED THAT THERE WAS A GREATER PROBLEM HOWEVER, WHEN GOING AROUND A CURVE AT BELOW THE POSTED SPEED LIMIT IT ALSO STARTED PULLING FROM THE BACK HEADING INTO THE OTHER LANE. FORTUNATELY IN THE OTHER TWO INCIDENTS I WAS ABLE TO PREVENT THE VEHICLES FROM TOTALLY LOSING CONTROL AND DOING WHAT IT HAD DONE ON THIS DAY. THE FORD GILLESPIE DEALERSHIP LOCATED AT 7111 N.W LOOP 410 SAN ANTONIO TEXAS SAID THAT THEY WERE UNABLE TO DUPLICATE THE PROBLEM AFTER 12 MILES OF DRIVING AND HAVE SAID THAT THEREFORE THERE WAS NO PROBLEM. I BELIEVE THAT THERE IS DEFINITELY SOMETHING WRONG WITH THE VEHICLE HANDLING AROUND CURVES AND CORNERS, AND THIS IS A REAL AND LEGITIMATE SAFETY ISSUE FOR ME.
May 20, 2005
SEATS
2 complaints
CONSUMER'S VEHICLE WAS INVOLVED IN A FOUR CARS REAR END COLLISION IN WHICH THE DRIVER'S SEAT TOTALLY COLLAPSED BACKWARD. CONSUMER SUSTAINED INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO A LOCAL HOSPITAL. *AK
Aug 06, 2004
THE HEAD REST ONLY ADJUST UP TO ONE INCH. THE CONSUMER IS CONCERNED THAT ANYONE WHO DRIVES THESE VEHICLES WILL NOT HAVE THE PROPER HEAD RESTRAINT PROTECTION IN THE EVENT OF A CRASH. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Jan 15, 2004
FUEL/PROPULSION SYSTEM
1 complaint
NEVER KNOW WHEN CAR IS FULLY GAS UP ALWAYS PUT GAS IN AT 1/4 TO 1/2 TANK, WILL OVERFILL IF NOT VERY CAREFULLY SO REALLY JUST PUT NO MORE THAN 10 TO 15 DALLAS NEVER SHOWS FULL. DO NOT WANT TO OVERFLOW ON ME FOR ONE TWO IT'S BAD FOR MY BABY #1 MUSTANG
Aug 27, 2020
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
1 complaint
I STARTED THE CAR UP TO DRIVE OUT OF THE GROCERY PARKING LOT AND THE CAR WAS SPUTTERING. WHEN I PULLED ONTO THE MAIN HIGHWAY IT SPUTTERED AND COMPLETELY STOPPED RUNNING. I COASTED TO THE SIDE OF THE ROAD WHERE IT FAILED TO RESTART. *KB
Mar 20, 2012
ENGINE AND ENGINE COOLING,POWER TRAIN
1 complaint
IN 2004 MY MOM BOUGHT A NEW 2004 FORD MUSTANG WITH THE 3.9 V-6 MOTOR AND WITHIN A COUPLE OF MONTHS IT STARTED TICKING REAL LOUD WHEN YOU FIRST START IT UP. COME TO FIND OUT IT WAS A PASSENGER SIDE EXHAUST LEAK THAT JUST GOT WORSE, AND AT THE SAME TIME HER ENGINE STARTED MAKING LOUD CHIRPING AND CRAZY NOISES TO FIND OUT IT WAS THE CAM POSITIONING SENSOR THAT WENT OUT. WELL SHE PAID ABOUT $550.00 TO GET THE SENSOR FIXED BUT SHE COULDN'T AFFORD THE EXHAUST TO.SO STILL TO THIS DAY SHE DRIVES HER NICE LOOKING MUSTANG CAREFULLY AROUND TOWN THAT SOUNDS LIKE ITS READY TO DIE, AND I WOULDN'T TRUST DRIVING THAT THING 10 MILES OUT OF TOWN. IT MIGHT NOT BE AN EYE SORE BUT IT SURE IS AN EAR SORE, AND IS STRESSING YEARS OFF MY OLD BROKE MOTHERS LIFE. WE'VE ALWAYS BEEN A FORD FAMILY AND MY DAD RETIRED FROM FORD PROVING GROUNDS. BUT THAT IS THE SORRIEST FORD WE'VE EVER SEEN.OH YEAH, PLUS THE AUTOMATIC TRANSMISSION NEVER SHIFTED RIGHT FROM DAY 1, AND SHE HAS HAD TO REPLACE THE ALTERNATOR, BATTERY ,A PULLEY, THE SERPENTINE BELT ETC.AND IT HAS A LOT OF RATTLES AND ROAD NOISE,AND IT JUST BARELY MADE 60,000 MILES. *TR
Sep 30, 2010
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,EQUIPMENT
1 complaint
THE TOP OF THE CLUTCH PEDAL ASSEMBLY WHEN DEPRESSED AND RELEASED RUBS THE WIRING HARNESS TO THE BRAKE SWITCH, NEUTRAL SAFETY SWITCH AND OTHERS SHORTING OUT THE BRAKE LIGHTS AND MAKING THE CRUISE CONTROL INOPERABLE. IT WORKS FOR A WHILE BUT THEN IT BLOWS THE FUSE AGAIN AND SOMEONE HAS TO STOP ME AND TELL ME MY BRAKE LIGHTS DON'T WORK. THE DEALER HAS REPLACED ONE OF THE WIRES FOR THE BRAKE SWITCH WHICH IS IN THAT SAME WIRING HARNESS AND SAYS THE PROBLEM IS FIXED BUT SOONER OR LATER IT WILL RUB THE REST OF THE WIRES BARE TOO. I HAVE ALSO REPLACED THE BRAKE SWITCH A COUPLE TIMES BECAUSE WHEN IT SHORTS OUT IT MELTS IT IF THE FUSE DOESN'T BLOW RIGHT AWAY. I AM AFRAID ONE TIME SOMEONE WILL REAR END ME OR I WILL GET A TICKET. *TR
Jul 17, 2010
PARKING BRAKE,POWER TRAIN
1 complaint
CAR WAS PARKED ON HILL WHILE IDLING WITH PARKING BRAKE ON, WHEN THE CAR ROLLED DOWN THE HILL, RESULTING IN OVER $5,000.00 IN DAMAGES. THE BREAK HANDLE WAS STILL IN THE UP POSITION. *TR
Dec 27, 2007
SUSPENSION,STRUCTURE
1 complaint
I BROUGHT THIS CAR ON 07/07/04. AT THREE MONTHS THAT I BROUGHT THE CAR I NOTICE THAT THE CAR WASN'T DRIVING RIGHT THE CAR DOESN'T STAY STRAIGHT ON THE ROAD. I GOES SIDEWAYS AS I DRIVE. I TRIED TO FIX THE CAR MANY TIMES AND IT STILL DRIVES THE SAME WAY. ALSO THE HOOD IS NOT PUT ON PROPERLY. I WANT TO CANCEL THE PURCHASE OF THIS CAR. IS GIVING ME TO MANY PROBLEMS AND IT IS JUST COSTING ME MORE MONEY. *NM
Feb 13, 2006
ELECTRONIC STABILITY CONTROL,SERVICE BRAKES, HYDRAULIC
1 complaint
ANTI-LOCKING BRAKING SYSTEM (ABS) AND TRACTION CONTROL FAILED. THE SERVICE LIGHT WENT ON AND I IMMEDIATELY TOOK THE CAR IN FOR REPAIR. THE FIRST REPAIR TOOK PLACE BETWEEN NOV. 11, 2005 AND NOV. 18, 2005. THE SAME PROBLEM OCCURRED IN DECEMBER 2005. THE SECOND REPAIR TOOK PLACE BETWEEN DEC. 21, 2005 AND DEC. 30, 2005. THE SAME SYSTEMS FAILED A THIRD TIME. (JAN. 21, 2006) I AM IN THE PROCESS OF MAKING ANOTHER APPOINTMENT. ON THE FIRST REPAIR, THEY REPLACED PART # FMC 2R3Z 2C219 CA (CONTROL) ALSO FMC 2R3Z 2C219 CA (CORE CHG) DURING THE NEXT REPAIR THEY REPLACED PART # FMC F7ZZ 2C204 AB (SENSOR ASY). DURING THESE REPAIRS, THE DOWN TIME ON MY VEHICLE HAS BEEN A TOTAL OF 4 DAYS AND COUNTING. THE LAST INCIDENT ON JAN. 21, 2006 WAS FRIGHTENING. THE ABS SYSTEM WAS ENGAGING DURING NORMAL BRAKING. (STOPPING AT A LIGHT) I COULD FEEL THE SYSTEM TURNING ON AND OFF. I FELT AS IF THE CAR MIGHT NOT STOP. I TURNED AROUND AND WENT HOME. I FEEL THE CAR IS NOT SAFE TO DRIVE. I DO NOT HAVE ANY OF THE ORIGINAL PARTS FOR INSPECTION. *NM
Jan 22, 2006
VISIBILITY
1 complaint
WAS DRIVING ON OPEN FREEWAY AT APPROXIMATELY 7:30PM ON 10/17/05 WHEN DRIVER HEARD LOUD "POP". SHORTLY AFTERWARD, DRIVERS VISION WAS OBSCURED THROUGH BACK WINDOW ON THE FORD MUSTANG CONVERTIBLE. WHEN DRIVER ARRIVED HOME HE NOTICED THAT THE REAR WINDOW WAS COMPLETELY SHATTERED AND THERE WAS NO EVIDENCE OF ANY OBJECT STRIKING THE VEHICLE. DRIVER TOOK VEHICLE TO FORD DEALERSHIP FOR REPAIRS AND WAS TOLD THAT FORD DID NOT CONSIDER IT A DEFECTIVE PART. WHEN DRIVER NOTIFIED HIS INSURANCE CARRIER, HE WAS INFORMED THAT THEIR GLASS INSTALLER WAS AWARE OF THE SPONTANEOUS REAR WINDOW EXPLOSIONS OCCURRING IN THE 2002-2004 MODEL YEAR OF MUSTANGS. DRIVER IS HAVING DEALER REPLACE THE DEFECTIVE EQUIPMENT AND REPLACED PARTS WILL NOT BE AVAILABLE. *JB
Oct 20, 2005
ENGINE AND ENGINE COOLING,POWER TRAIN,TIRES
1 complaint
DT: THE CONSUMER STATES THAT 2004 FORD MUSTANG WAS HAVING MECHANICAL PROBLEMS. THE TRANSMISSION FLUID WAS GUSHING OUT AND THE VEHICLE WAS TAKEN TO A DEALERSHIP FOR REPAIRS. THE DEALERSHIP FIXED THE TRANSMISSION FLUID PROBLEM. THE NEXT PROBLEM WAS OIL LEAKING. THE VEHICLE HAS BEEN IN THE DEALERSHIP TWICE FOR REPAIRS AND IT WAS STILL LEAKING OIL. THE OWNER CONTACTED FORD FOR HELP. FORD HAD THE CAR TAKEN TO THE DEALERSHIP THAT FORD RECOMMENDED. THE PROBLEM IS STILL NOT FIXED. THE DEALERSHIP SAYS THAT THE OIL IS LEAKING FROM THE ENGINE. THE TRANSMISSION HAD TO HAVE A SEAL REPLACE A LINE, AND THE ENGINE IS STILL LEAKING. THE OWNER SAYS THAT HE CAN NOT DRIVE THE DRIVE BECAUSE IT WILL BLOW UP THE ENGINE. THE OWNER REFUSED TO DRIVE THE CAR WHEN HE FOUND ALL THESE PROBLEMS, SO HE DIDN'T BURN THE CAR UP. THERE HAVE BEEN TWO DIFFERENT DEALERSHIPS THAT HAVE WORKED ON THE CAR. THE OWNER SAID THAT THE DEALERS HAD CLAIMED TO FIX THE CAR, BUT DID NOT FIX IT. THE CAR ALSO HAS HAD A TIRE PROBLEM THAT THE OWNER HAD TO REPLACE. THE DEALERSHIP SAID THAT IT WAS WEAR AND TEAR. THE CAR HAS LESS THAN 800 MILES ON IT. *AK
Jul 28, 2005
FUEL SYSTEM, OTHER
1 complaint
SECOND TIME THIS HAPPENED...THROTTLE PEDAL STUCK UNDER CARPET OF VEHICLE CAUSING VEHICLE TO ACCELERATE CONTINUOUSLY, AND HIT REV LIMITER WHILE I WAS HEADING TOWARDS STOPPED TRAFFIC. CUT ENGINE TO STOP THROTTLE, BUT WITHOUT POWER BRAKES AND STEERING IT WAS MORE THAN FRIGHTENING. PULLED TO SIDE OF ROAD AND HAD TO FORCE CARPET UP IN ORDER TO FREE THROTTLE. TOOK IT TO THE DEALER AND THEY STATED "OH, WE HAVE SEEN A LOT OF THESE WITH COBRAS".
Jun 17, 2005
POWER TRAIN,ELECTRICAL SYSTEM
1 complaint
I HAVE MANUAL TRANSMISSION. WHEN YOU PUT IT IN REVERSE IT WOULD NOT GO BACKWARD. I TOOK IT TO THE DEALER, WHEN I GOT THE CAR BACK, SECOND GEAR GRINDED VERY BADLY. I DID NOT HAVE THIS PROBLEM WHEN I INITIALLY TOOK THE CAR IN. THEY KEPT TELLING ME TO DRIVE THE CAR AND IT WOULD WORK, IT WAY OUT. IT DID NOT WORK ITS WAY OUT, AND I TOOK IT BACK IN FOR REPAIRS. THEY HAD THE CAR 9 DAYS. AFTER I PICKED THE CAR UP, A FEW DAYS LATER I REALIZED THE REVERSE LIGHTS WERE NOT WORKING, I TOOK IT BACK TO THE DEALER AND THEY SAID IT WAS A FUSE . A FEW WEEKS LATER I REALIZED IT WAS OUT AGAIN, THEY AGAIN SAID IT WAS A FUSE, AND THEY SAID IT WAS NOT WORKING BECAUSE OF MY AFTERMARKET RADIO. I DECIDED TO JUST DROP THE CAR OFF IN THE DEALERS AFTER HOUR DROP BOX TO MAKE THEM LOOK AT IT BECAUSE OF THE REVERSE LIGHTS NOT WORKING. IT TURNS OUT THE CIRCUIT BREAKER AND SWITCH WERE BROKEN AND HAD TO BE REPLACED. I JUST RECEIVED THE CAR BACK TODAY AND NOW THE "CHECK ENGINE" LIGHT IS ON. I NOTICED THIS BEFORE I EVEN GOT OUT OF THE DEALER'S LOT. THE CHECK ENGINE LIGHT WAS NOT ON WHEN I TURNED THE CAR IN. I TURNED THE CAR AROUND AND THE DEALER TOLD ME THEY WERE TO BUSY AND COULD NOT TAKE THE CAR BACK SO I DO NOT KNOW WHY THE CHECK ENGINE LIGHT IS ON. ALL OF THESE COMPLAINTS ARE IN REGARDS TO THE TRANSMISSION. I HAVE NO IDEA WHAT THE CHECK ENGINE LIGHT IS FROM BECAUSE THEY WILL NOT TAKE THE CAR IN UNTIL SUNDAY. *AK
Apr 12, 2005
PARKING BRAKE
1 complaint
(1) COLD WEATHER IN MICHIGAN. DRY CAR, NO ADDITIONAL FROZEN WATER ON VEHICLE. (2) PARKING BRAKE DOES NOT RELEASE WHEN FREEZING TEMPERATURES EXIST. UNABLE TO MOVE IN REVERSE WITHOUT HEAVY ACCELERATION. FREE PLAY IN PARKING BRAKE HANDLE EVENTUALLY GOES AWAY AFTER SITTING ( 3 - 10 MINUTES ), OR DRIVING FORWARD WITH THE VEHICLE FOR ROUGHLY .5 MILE. (3) DEALER COULD NOT VERIFY CONCERN, I SCHEDULED AN APPOINTMENT AGAIN TO LOOK AT THIS PROBLEM, BUT WAS UNABLE TO KEEP THE APPOINTMENT. NO SERVICE BULLETINS IN REGARD TO THIS PROBLEM. I AM NOT CURRENTLY USING PARKING BRAKE AS I DON'T WISH TO BREAK ANYTHING, OR PREMATURELY WEAR ANYTHING OUT. THIS VEHICLE WAS A FLEET VEHICLE PURCHASED WITH 17,210 MILES ON IT. DEALER IS VERY CORDIAL, AND APPEARS TO BE VERY KNOWLEDGEABLE, BUT HAS NOT HAD THIS PROBLEM PRESENTED TO THEM PREVIOUSLY. NO SERVICE BULLETIN FROM FORD REGARDING THIS PROBLEMI PREVIOUSLY SUBMITTED A COMPLAINT (ODI ID NUMBER : 10106576), AND HAVE SINCE TAKEN THE VEHICLE BACK TO THE DEALER FOR SERVICE. IT APPEARS THAT THE SERVICE WORK THEY HAVE SINCE PERFORMED HAS FIXED THE PROBLEM (HOPEFULLY FOR GOOD). THE FOLLOWING WARRANTY SERVICES WERE PERFORMED: "REPLACE BOTH REAR E-BRAKE CABLES, REPLACE REAR BRAKE PADS DUE TO HOT SPOTS AND RT REAR INNER AND OUTER PADS HEAT CRACKED. USE ON CAR BRAKELATHE MACHINE BOTH REAR ROTORS BEFORE SPEC .550 AFTER CUT SPEC. .530 INSTALL 4 NEW STAINLESS SLIDES, LUBE COMPLETE ASSEMBLY AND ROAD TEST. ALL OK" . *NM
Jan 18, 2005
STEERING,VISIBILITY
1 complaint
WHILE DRIVING AT ANY SPEED HEARD A GRINDING SOUND COMING FROM THE STEERING COLUMN. THE NOISE SOUNDED LIKE THERE WAS NO FLUID IN THE RESERVOIR WHEN IT WAS ACTUALLY FULL. DEALER EXAMINED THE VEHICLE, AND CLAIMED THAT THE STEERING WAS WORKING NORMALLY. *AK POWER STEERING WILL LOCK UP AND WILL NOT BE ABLE TO STEER VEHICLE, THIS COULD CAUSE AN ACCIDENT. ALSO, PROBLEM WITH REAR DEFROSTER. CONSUMER BELIEVED THAT THERE SHOULD BE A RECALL OF ALL VEHICLES 1999 AND UP. *AK
Feb 20, 2004
Frequently Asked Questions
How many problems does the 2004 FORD Mustang have?
The 2004 FORD Mustang currently has 129 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.
What are the most common problems with 2004 FORD Mustang?
The most common problems reported for the 2004 FORD Mustang are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.
Where does this 2004 FORD Mustang problem data come from?
All problem and complaint data for the 2004 FORD Mustang comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.
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