How many problems does the 2009 FORD Mustang have?

The 2009 FORD Mustang currently has 181 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2009 FORD Mustang?

The most common problems reported for the 2009 FORD Mustang are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2009 FORD Mustang problem data come from?

All problem and complaint data for the 2009 FORD Mustang comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2009 FORD Mustang Problems

AIR BAGS

127 complaints

The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA Campaign Number: 15V319000 (Air Bags) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

Jul 06, 2022

The contact owned a 2009 Ford Mustang. The contact received notification of NHTSA Campaign Number: 21V081000 (Air Bags) and requested to be removed from the recall distribution list as he no longer owns the vehicle. The local dealer and the manufacturer were contacted. The VIN was unavailable.

Jun 22, 2022

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (ACADEMY FORD, 13401 BALTIMORE AVE, LAUREL, MD 20707, 877-894-4901) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CONTINUE TO CALL THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Dec 04, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (FRANK FLETCHER FORD, 3015 TURKEY CREEK RD, JOPLIN, MO 64801, 417-317-5299) STATED THAT THE PART WAS NOT AVAILABLE. MORE THAN THREE WEEKS AGO, THE DEALER STATED THAT THEY NEEDED TO ORDER THE PART. THE CONTACT WAS NOT INFORMED OF A LOANER VEHICLE OPTION OR IF THE PART HAD ARRIVED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Nov 09, 2018

RECEIVED URGENT AIRBAG SAFETY RECALL NOTICE IN THE MAIL- TRIED CALLING TO SET UP APPOINTMENT AT DEALERSHIP. THEY SAID IT WAS A BRANDED TITLE AND CANNOT REPAIR IT.

Nov 08, 2018

+ 122 more complaints for this component

VEHICLE SPEED CONTROL

11 complaints

RANDOM ACCELERATION. BACKED OUT OF PARKING SPACE , PUT CAR IN DRIVE AND PRESSED ACCELERATOR TO MOVE FORWARD. ACCELERATION INCREASED ON ITS OWN. REMOVED FOOT FROM ACCELERATOR, PRESSED THE BRAKE. ACCELERATION CONTINUED TO INCREASE, HIT THE BRAKE PEDAL HARD.. ACCELERATOR CONTINUED TO INCREASE ON ITS OWN. (COULDN'T STOP VEHICLE) HIT A CURB AND FLIPPED THE VEHICLE.

Aug 20, 2019

Crash: 1

MY CAR STALLED A FEW TIMES WHEN I STOPPED AT STOP SIGNS THEN IT DIDNT HAPPEN AGAIN FOR A FEW WEEKS. THIS TIME I WAS RUNNING INTO DUNKINS TO GET A COFFEE SHUT THE CAR OFF CAME OUT 2 MIN LATER STARTED THE CAR WENT TO DRIVE AWAY AND THE CAR WOULD NOT ACCELERATE. SHUT OFF CAR WAITED A MIN RESTARTED IT AND NO PROBLEM DROVE ON. A FEW DAYS LATER SAME THING RAN IN STORE CAME OUT AND IT DID IT AGAIN. BROUGHT IT TO A MECHANIC HE HOOKED IT UP TOLD ME IT WAS THE ELECTRONIC THROTTLE CONTROL AND IT HAD TO BE REPLACED. HE TOLD ME FORD HAD RECALLS ON MANY OF THE CARS FOR THIS BUT NO IDEA WHY THE MUSTANG WAS NOT RECALLED CAUSE IT USED THE SAME PART AS THE OTHER CAR. HAD TO GET IT REPLACED. THEY SAID IF I KEPT DRIVING IT LIKE THAT IT WOULD GO INTO LIMP MODE AND THATS VERY BAD WHILE DRIVING ON THE HIGHWAY CAUSE THAT COULD CAUSE A FATAL ACCIDENT. NOT HAPPY ABOUT THIS AND DON'T UNDERSTAND WHY THE MUSTANG WOULD NOT BE ON THE RECALL LIST FOR THIS PROBLEM. THE CAR TACHOMETER WAS RACING UP AND DOWN PERIODICLLY WHEN I BOUGHT THE CAR BUT THE COULDN'T FIGURE OUT THE REASON AND SAID THE CAR WAS FINE. I'M NOT SURE WHAT KIND OF PHOTO YOU WANT BELOW. I HAVE THE ORIGINAL PART THE MECHANIC TOOK OUT OF MY CAR AND I HAVE THE INVOICE FOR GETTING IT DONE. IS THAT WHAT YOU NEED?

Feb 15, 2017

I WAS DRIVING ALONG HEADING TO THE FREEWAY AND THE CAR ACCELERATOR CAUSED THE CAR TO SPEED UP AND I COULDN'T STOP THE CAR. I HAD TO CHOOSE BETWEEN GOING ON THE FREEWAY OR DRIVING THE CAR IN A PARKING LOT AND INTO A POLE TO STOP IT.

Aug 03, 2015

Crash: 1

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS AN UNEXPECTED INCREASE IN ACCELERATION. THE VEHICLE FAILED TO DECELERATE EVEN THOUGH THE BRAKE PEDAL WAS ENGAGED FORCEFULLY. THE VEHICLE REDUCED SPEED AFTER SHIFTING NUMEROUS TIMES FROM FIRST TO SECOND GEAR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE BEGAN TO INCREASE RPMS RAPIDLY. THE VEHICLE WAS TURNED OFF AND STEAM EMITTED FROM THE RADIATOR. THERE WERE NO FLAMES PRESENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE THROTTLE BECAME STUCK IN AN OPEN POSITION WHICH CONTRIBUTED TO THE UNINTENDED ACCELERATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Jun 20, 2014

JUST BOUGHT A 2009 MUSTANG GT ON MARCH 13TH. TOOK IT TO THE STORE, AND WAS AT A TRAFFIC LIGHT WAITING FOR A GREEN LIGHT. THE LIGHT CHANGED AND I PULLED THE CAR OUT. I WENT FROM 1ST TO 2ND GEAR, AND WHEN I LET OFF THE CLUTCH THE CAR ACCELERATED AND CONTINUED TO ACCELERATE. I PUSHED HARD ON THE BRAKES BUT IT CONTINUED TO GAIN SPEED. IT THREW ME TO THE RIGHT LANE, FORTUNATELY NOBODY WAS THERE, AND OFF THE EDGE OF THE ROAD AS IT KEPT SPEEDING UP. I HELD THE WHEEL TIGHT WHILE STILL CONTINUING TO TRY TO STOP THE CAR. BEFORE I KNEW IT I WAS IN A MUDDY DITCH, AND IT SLUNG ME AROUND AND THE REAR OF THE CAR UP ONTO THE BANK. THE THICK MUD GRABBED THE WHEELS AND SLOWED THE CAR DOWN ENOUGH THAT THE FRONT BUMPER WAS DUG INTO THE GROUND AND THE PASSENGER SIDE REAR WHEEL OFF THE GROUND, IT FINALLY HAD STOPPED. I AM GOING TO THE DEALERSHIP IN THE MORNING WITH THE CAR AND HOPE THEY CAN FIND THE PROBLEM AND FIX IT. WE LOVE THIS CAR AND WANT TO BE ABLE TO BE SAFE IN IT. THANK GOD MY WIFE AND CHILDREN WERE NOT IN IT. THINGS COULD'VE ENDED BADLY, FORTUNATELY TRAFFIC WAS NOT AROUND ME AND I WASN'T INJURED, ALTHOUGH DUE TO THE ROUGH RIDE IM SURE ILL BE SOMEWHAT SORE IN THE MORNING. HOPE THE PROBLEM GETS SOLVED SOON, EVIDENTIALLY IM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEMS. *TR

Apr 06, 2012

Crash: 1

+ 6 more complaints for this component

SUSPENSION

5 complaints

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THREE TIMES WHERE IT WAS DIAGNOSED THAT THE SWAY BAR AND THE BALL JOINTS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, DAYS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SAFE TECH AUTO GLASS- JOE MYERS FORD 16634 NORTHWEST FWY, HOUSTON, TX 77040 WHERE THEY INFORMED THE CONTACT THAT THERE WAS NO RATTLING NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Feb 07, 2020

DURING SAFETY INSPECTION, ON A 2009 FORD MUSTANG, LOWER BALL JOINTS WERE DISCOVERED AS DEFECTIVE. PREMATURE FAILURE, VEHICLE HAS LESS THAN 53,000. *TR

Feb 04, 2013

DURING SAFETY INSPECTION DEALER DISCOVERED RIGHT BALL JOINT HAD FAILED. AND RIGHT STABILIZER ROD WAS ROTTED AWAY. DEALER REPLACED BOTH PARTS. CAR WAS AT 20,000 MILES AT TIME OF THIS REPLACEMENT. AND NO LONGER UNDER WARRANTY! *TR

Sep 26, 2012

TL* THE CONTACT OWNS A 2009 FOR MUSTANG. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO A REPAIR SHOP TO HAVE THE BRAKES INSPECTED, THE REPAIR SHOP DISCOVERED THAT THE FRONT BALL JOINTS WERE FAILING.THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WERE AWARE OF THE PROBLEMS WITH THE BALL JOINTS ON THIS MODEL VEHICLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 60,000.

Apr 25, 2012

TL*THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE THE CONTACT WAS HAVING HIS VEHICLE EXAMINED BY THE DEALER FOR A MINOR CRASH, HE WAS INFORMED THAT THE DRIVER SIDE BALL JOINT WAS EXPERIENCING PREMATURE WEAR FOR THE AGE OF THE VEHICLE. THERE WERE NO PRIOR WARNING SIGNS. THE CURRENT AND FAILURE MILEAGES WERE 12000.

Oct 29, 2009

POWER TRAIN

4 complaints

SERVO ON TRANSMISSION PUSHED SNAP OUT OF RETAINING GROOVE CAUSING LOSS OF TRANSMISSION FLUID WHILE DRIVING AT SPEED.SERVO PUSHED OUT OF TRANS,CAR ACTED LIKE IT WAS IN NEUTRAL THAN LURCHED AHEAD ALMOST CAUSED AN ACCIDENT.

Nov 04, 2019

THE REAR DIFFERENTIAL ON MY CAR WAS LEAKING FLUID WITH LESS THAN 30,000 MILES ON THE CAR. THE 3 YEAR/36,000 MILE WARRANTY HAD EXPIRED SO I INSPECTED IT MYSELF.WHEN I REMOVED THE FILL PLUG IN THE REAREND I HEARD PRESSURE ESCAPE.THAT TOLD ME THE PRESSURE RELIEVE VALVE IN THE REAREND WAS DEFECTIVE.BUT BECAUSE OF THAT MY SEALS NEED TO BE REPLACED IN MY REAR DIFFERENTIAL NOW.AFTER TALKING TO OTHER MUSTANG OWNERS I HAVE BEEN TOLD THIS IS A COMMON AND EXPENSIVE AND DANGEROUS PROBLEM.THIS COULD CAUSE FLUID TO LEAK ONTO REAR BRAKES OR EVEN WORSE TO MUCH FLUID LOSE WOULD CAUSE THE REAR DIFFERENTIAL TO LOCK UP AND CAUSE A ACCIDENT.I MODIFIED THE RELIEF VALVE TO FIX THE PRESSURE BUILD UP PROBLEM.BUT NOW NEED TO HAVE THE SEALS REPLACED WHICH IS A EXPENSIVE REPAIR.I RARELY DRIVE MY CAR AND IT IS ALWAYS GARAGED.THAT IS HOW I NOTICED IT WAS LEAKING AFTER SEEING A PUDDLE ON THE FLOOR.I ALSO KNOW THIS IS A COMMON PROBLEM ON THAT YEAR MUSTANG BECAUSE I'VE SEEN ON AUTOMOTIVE BLOGS ON THIS PROBLEM AND THEY RECOMMEND BUYING A AFTERMARKET RELIEF VALVE BEFORE THIS PROBLEM HAPPENS.IT ISN'T LIKE MY CAR WAS DRIVEN IN HARSH CONDITIONS OR EVEN DRIVEN DAILY. I FIXED THE RELIEF VALVE MYSELF AND HAVE NOT HAD THE DAMAGED SEAL REPLACED YET,BECAUSE I WAS GOING TO HAVE IT DONE WHEN THEY REPLACED THE RECALLED AIRBAGS. EVERY TIME I TRY TO SET UP A APPOINTMENT THEY SAY THE STILL DON'T HAVE THE REPLACEMENT AIRBAGS IN STOCK. I RARELY DRIVE THE CAR NOW BECAUSE OF THE ISSUES AND MAYBE DRIVEN THE CAR A FEW TIMES IN THE PAST 2 YEARS. I BELIEVE THIS IS A COMMON PROBLEM ON THE 2005-2009 FORD MUSTANG AND FORD SHOULD REPAIR AND REPLACE ANY PARTS DAMAGED BY THIS ISSUE.THE RELIEF VALVE IS ONLY A 10-15 DOLLAR PART BUT IT'S FAILURE CAN CAUSE THOUSANDS OF DOLLARS IN DAMAGE AND ALSO A DEADLY CRASH.

May 22, 2017

CLUTCH FAILURE ON MY 2009 FORD MUSTANG GT500 - AT 18,000 MILES THE CLUTCH BEGAN TO SLIP WHILE IN HEAVY TRAFFIC. I TOOK THE CAR TO M PURCHASING DEALER AND REQUESTED A DIAGNOSTIC, THEY INDEED CONFIRMED THAT THE CAR EXHIBITED THE PROBLEM BUT INFORMED ME THAT IT WAS A WEAR ITEM WITH ONLY A 12 MS/12K WARRANTY. FORD HAS ISSUED A TSB ON THE CLUTCH AND ITS FLYWHEEL INDICATING THAT HEAVY STOP AND GO TRAFFIC WILL WARP THE FLYWHEEL AND IN TURN RUIN THE CLUTCH AND TRANSMISSION. FORD DID NOTHING TO FIX THE PROBLEM (IDENTIFIED IN THE TSB,NHTSA 10032615 - TSB-09-19-11). *TR

Nov 01, 2010

I HAVE A FORD MUSTANG 2009 V-6, I WAS IN 2ND GEAR ACCELERATING TO PASS SOMEONE, AND GAS PEDAL STUCK TO FLOOR,COULD NOT DO ANYTHING, PUT IT IN NEUTRAL, STILL DID IT. I FINALLY TURNED ENGINE OFF AND EVERYTHING WAS OK. SCARED ME, I AM AFRAID TO DRIVE THE CAR. CALL DEALERSHIP, SAYS IT DOES NOT KNOW WHY. *TR

Nov 18, 2009

UNKNOWN OR OTHER

3 complaints

PULLED UP A DRIVEWAY AND PUT MY 2009 FORD MUSTANG IN PARK, STARTED ACCELERATING ON IT'S OWN. WOULD DECELERATE AFTER PRESSING AND RELEASING THE GAS PEDAL BUT WOULD START ACCELERATING AGAIN ON IT'S OWN. TURNED THE CAR OFF AND WHEN RESTARTED ACTED AND DROVE FINE. HAVE READ THAT THIS IS A COMMON PROBLEM THAT HAS NOT BEEN ADDRESSED BY FORD. VERY UNSAFE PROBLEM.

Jun 30, 2019

THE HOOD IS SEVERELY RUSTING ON THE FRONT EDGES

Jun 29, 2016

I WAS APPROACHING A STOP LIGHT WITH 3 VEHICLES AHEAD OF ME. I HAD SLOWED DOWN ALMOST TO A COMPLETE STOP WHEN ALL OF A SUDDEN THE ENGINE ROARED AND THE CAR LURCHED FORWARD INTO THE BACK OF THE PICKUP IN FRONT OF ME. I HAD THE BRAKE COMPLETELY TO THE FLOOR AND THEN MY REAR WHEELS BEGIN SPINNING WITH THE MOTOR STILL ROARING. I WAS FINALLY ABLE TO PUT THE (AUTOMATIC TRANSMISSION) CAR IN PARK AS IT SEEMED TO BE STUCK WHEN I FIRST TRIED TO GET IT OUT OF GEAR AND STILL THE MOTOR WAS REVVING UP AND STILL LURCHING FORWARD AND TURNED THE KEY OFF AND IT SHUT DOWN. MY FRONT BUMPER WAS DAMAGED IN THE ACCIDENT. NO WARNING LIGHTS WERE SHOWING ON THE INSTRUMENT PANEL. MECHANIC STATED NOTHING PICKED UP DIAGNOSTICALLY IN ORDER TO PINPOINT THE PROBLEM ALTHOUGH THE ASSUMPTION WAS IT WAS EITHER THE TPS OR POSSIBLY A VACUUM LEAK. I HAVE THOROUGHLY ENJOYED THIS CAR AND PRIOR TO THIS HAVE NOT HAD ANY PROBLEMS WITH IT, BUT NOW I AM AFRAID TO DRIVE IT.

Nov 11, 2011

Crash: 1

ELECTRICAL SYSTEM

2 complaints

WHEN IT RAINS, WATER IS LEAKING UNDER THE WINDSHIELD INTO THE DUCT WORK AND ONTO THE PASSENGER SIDE FLOOR. HEAVY RAINS HAVE CAUSED AS MUCH AS 5 INCHES OF WATER TO LAY ON PASSENGER FLOOR. THIS PROBLEM HAS CAUSED THE SMART JUNCTION BOX TO MALFUNCTION AND CAR IS NOT DRIVABLE. I NOW HAVE TO PURCHASE A NEW BOX AND HAVE IT PROGRAMMED, WHICH IS VERY EXPENSIVE. I HAVE READ ARTICLES ABOUT THIS HAPPENING TO OTHER 2009 MUSTANGS. FORD HAS NO RECALL ON THIS ISSUE. NOT ONLY IS IT EXPENSIVE TO FIX, IT ALSO IS A SAFETY CONCERN BECAUSE IT CAN CAUSE AN ELECTRICAL FIRE TO IGNITE WITHIN THE CAR. THIS ISSUE HAPPENS WHEN THE CAR IS IN MOTION AND STATIONARY.

Feb 28, 2020

THE CHECK ENGINE LIGHT. MY VEHICLE (WHICH I PURCHASED NEW IN JUNE 2010) HAS BEEN TO THE FORD DEALER SEVEN TIME IN AN ATTEMPT TO REPAIR AN ON-GOING PROBLEM WITH THE CHECK ENGINE LIGHT. THE FORD TECH'S HAVE DETERMINED THAT THERE IS A PROBLEM WITH THE FUEL RECOVERY SYSTEM HOWEVER THEY ARE UNABLE TO REPAIR. I HAVE NOT DRIVEN MY VEHICLE SINCE I PICKED IT UP THE END OF JAN. 2011 AND THE CHECK ENGINE LIGHT CAME ON 100 MILES FROM THE DEALERSHIP. I HAVE DETERMINED THAT THERE IS EITHER A PROBLEM WITH THE FUEL RECOVERY SYSTEM AS THE FORD TECH'S. SAY THE LIGHT INDICATES OR THERE IS A ELECTRICAL PROBLEM WITH THE INDICATOR LIGHT. EITHER OR OF WHICH COULD CAUSE A FIRE IN MY VEHICLE. I'M A FIRE INVESTIGATOR AND IT HAS BEEN MY EXPERIENCE THAT MOST ACCIDENTAL VEHICLE FIRES ARE CAUSED BY FUEL OR ELECTRICAL PROBLEMS. *TR

Feb 22, 2011

STRUCTURE

2 complaints

BASICALLY, I FIRST NOTICED THE PAINT BUBBLING UP ON THE FRONT EXTERIOR EDGE OF MY HOOD ABOUT 1 1/2 YEARS AFTER BUYING THE CAR NEW. IT WAS REPAIRED UNDER WARRANTY BUT THE GENTLEMAN AT THE BODY SHOP SAID THAT HE'D SEEN IT MANY TIMES ON MUSTANGS AND OTHER FORD MODELS AND THAT THE PROBLEM MOST LIKELY WOULD RETURN AND IT DID. AFTER REPORTING IT A SECOND TIME, I TRIED TO CLAIM FOR A NEW HOOD FROM FORD BUT THEY FLAT OUT REFUSED. I ALSO REPORTED IT TO MILITARY AUTOSOURCE ON LONG ISLAND, NEW YORK (THE BOSS ACTUALLY) AND HE BENT OVER BACKWARDS TO HELP ME GET A NEW HOOD BUT THEY REFUSED HIM AS WELL. FORTUNATELY, I PURCHASED THE EXTENDED WARRANTY BECAUSE I'VE HAD OTHER PROBLEMS WITH MY MUSTANG, THE MOST SERIOUS BEING THE PLAY/BACKLASH IN MY REAR DIFFERENTIAL BEING WAY OUT OF LIMITS. IT'S SUPPOSED TO BE BETWEEN 0.2 AND 0.3MM. I HAD TO GET A SECOND OPINION FROM ANOTHER CERTIFIED MECHANIC WHO CHECKED IT PROPERLY AND FOUND THAT THE PLAY/BACKLASH WAS ALMOST 5MM. THIS IS WHAT HAS BEEN CAUSING THE "CLUNK" IN MY DRIVE TRAIN. FORTUNATELY, THE BOSS AT MILITARY AUTOSOURCE CONTACTED A TOP MECHANIC AT FORD TO GET THE INFO I NEEDED TO GET THE DIFFERENTIAL ADJUSTED/REPAIRED.

Jan 23, 2016

TL*THE CONTACT OWNS A 2009 FORD MUSTANG GT. WHILE DRIVING 55 MPH, THE HOOD SCOOP WILL LIFT DURING WIND DRAFTS. THE FAILURE MAINLY OCCURS WHILE DRIVING ON TWO LANE ROADS. HOWEVER, ANOTHER DEALER STATED THAT THE FAILURE DOES OCCUR ON THE MUSTANGS AND CROWN VICTORIAS. THE DEALER STATED THAT LIQUID NAILS WILL BE USED TO REPAIR THE VEHICLE. THE CONTACT IS CONCERNED THAT A CRASH COULD OCCUR IF THE HOOD CONTINUES TO LIFT UP. UPDATED 06/11/09. *LJ THE CONSUMER STATED THE HOOD LIFTED WHEN DRIVING ON A 2 LANE ROAD PASSING SEMI TRUCKS. UPDATED 06/12/09.*JB

May 27, 2009

STEERING

2 complaints

MY 2009 MUSTANG 6CID, WHEN DRIVING THE STEERING WHEEL BECAME LOOSE IN AN UP AND DOWN MOTION. THEN IT STARTED TO BECOME LOOSE IN A SIDE TO SIDE MOTION TO A LESS OF A DEGREE THAN THE UP AND DOWN MOTION. SO I TOOK IT TO THE DEALER AND BY THE TIME I ARRIVED THERE IT HAD GOTTEN WORSE! THEY REPLACED THE STEERING WHEEL ON WARRANTY. *TR

Sep 17, 2012

2009 MUSTANG GT STEERING WHEEL MAKE NOISE WHEN DRIVING SLOW, SUCH AS DURING PARKING. I BROUGHT IT BACK TO THE DEALER BUT THEY SAY THEY DONT KNOW WHY. I AM CONCERN THIS IS A POTENTIAL SAFTEY ISSUE, E.G. STEERING STUCK DURING DRIVING OR STEERING WHEEL OUT OF CONTROL. THANK YOU

Mar 27, 2010

POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

1 complaint

The clutch/flywheel/ and or other components of the drive train/engine/transmission connection are faulty and are known to fail for the 2007-2009 Shelby Ford Mustang GT 500 as documented in the numerous Ford Technical Service Bullitens (TSB). This vehicle is available for inspection upon request. Late this summer (2023), I was driving this vehicle with my kids in the car and attempting to merge on the entry ramp for the expressway. I experienced a sudden loss of acceleration and the RPMs immediately "redlined". I had to pull over to the shoulder of the expressway so I would not be rear-ended. I researched this issue and found hundreds of posts on Mustang forums documenting this known issue and the TSB issued by Ford. I have reached out to Ford directly and had my vehicle inspected at a Ford Dealership. The Ford Dealership indicated the issues were consistent with the known defective parts. There were zero warnings either by warning lights or symptoms and I am just fortunate to have been in an accident with my children. I only have approximately 27,000 miles on this vehicle and it is not modified in any way. I have the dealership documentation as well that I can email at a later date. I unfortunately do not have it in electronic format at this time.

Nov 13, 2023

AIR BAGS,SEATS

1 complaint

AIR BAG LIGHT IS ON

Jun 14, 2020

TIRES

1 complaint

TL* THE CONTACT OWNS A 2009 FORD MUSTANG EQUIPPED WITH COOPER ZEON R53-61R20 TIRES, SIZE: 255/40/ZR19-XL (NA). WHILE DRIVING 70 MPH ON THE HIGHWAY, THE CONTACT HEARD A LOUD SOUND IN THE REAR OF THE VEHICLE. THE VEHICLE SWERVED TO THE RIGHT AND THE CONTACT WAS ABLE PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT OBSERVED THAT THE ENTIRE CROWN AT THE MIDDLE OF REAR DRIVER'S SIDE TIRE WAS SPLIT AND DETACHED. THE CONTACT WAS ASSISTED IN CHANGING THE TIRE AND WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT CALLED MARVIS DISCOUNT TIRE CENTER AND WAS INFORMED THAT SINCE HE DID NOT PURCHASE THE ROADSIDE ASSISTANCE SERVICE, THEY COULD NOT ASSIST HIM. THE TIRE CENTER SUGGESTED THAT THE CONTACT CALL THE TIRE MANUFACTURER (COOPER TIRES). THE MANUFACTURER STATED THAT IF THE CONTACT TOOK THE TIRE TO THE DEALER AND THEY DETERMINED IT WAS A MANUFACTURER DEFECT, THE MANUFACTURER WOULD POSSIBLY REFUND THE COST OF THE TIRE. THE CONTACT WAS CONCERNED THAT HE HAD THREE MORE COOPER TIRES THAT COULD HAVE THE SAME FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 57,944.

Nov 26, 2019

STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

MY SON WAS DRIVING HIS 2009 MUSTANG AND AFTER STOPPING AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD, HE SLOWLY ACCELERATED AND THE CAR SUDDENLY ACCELERATED QUICKLY ON ITS OWN. HE SAID THE GAS PEDAL WENT TO THE FLOOR, HE TRIED PUSHING BRAKE AND IT WAS NOT STOPPING THE CAR. IT SENT HIM THROUGH ANOTHER INTERSECTION, HE ENGAGED EMERGENCY BRAKE TO NO AVAIL. LUCKILY HIS CAR WENT THROUGH AN AREA OF SOGGY GRASS THAT HELPED SLOW THE CAR DOWN, AND CAME TO A STOP BY RUNNING INTO HEDGES AND RESTING NEXT TO A BRICK CHURCH. HE DESCRIBED HEARING THE RPM'S REVVING UP ALONG WITH THE SUDDEN ACCELERATION. HE ALSO DESCRIBED THE STEERING WHEEL AS "LOCKING UP".

Nov 06, 2019

Crash: 1

AIR BAGS,VEHICLE SPEED CONTROL

1 complaint

I WAS TRAVELING AT ABOUT 40 MPH IN MID MORNING TRAFFIC. I WENT THROUGH A TRAFFIC SIGNAL ON A CITY STREET AT WHICH TIME MY ENGINE ACCELERATED AT A HIGH RPM. I COULD NOT CONTROL THE VEHICLE OR STOP IT EVEN THOUGH I HAD DEPRESSED THE BRAKE PEDAL. I DID LOSE CONTROL OF MY VEHICLE, SPUN AROUND TOTALLY MY VEHICLE AND ANOTHER AND THEN STOPPING AGAINST GUIDE WIRE. THE ENGINE WAS STILL REVVING WHEN THE CAR STOPPED. NO AIRBAGS DEPLOYED AND I WAS TRANSPORTED BY EMS TO THE ER.

Nov 08, 2017

Crash: 1

Fire: 1

Injuries: 1

AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL

1 complaint

"TAKATA RECALL" I WAS DRIVING MY 2009 FORD MUSTANG ON A NEIGHBORHOOD STREET 30 MPH, WHEN I TURNED A CORNER (10 MPH) I ATTEMPTED TO HONK MY HORN AND THE PASSENGER AIRBAG DEPLOYED, MY CAR ACCELERATED WITH A HARD RIGHT STRAIGHT INTO A DUMPSTER DAMAGING THE DRIVERS SIDE OF THE VEHICLE, THE DRIVERS SIDE AIRBAG DID NOT DEPLOY. I HAD PURCHASED THE CAR 6 MONTHS BEFORE THIS ACCIDENT AND THE HORN HAD NOT WORKED, WE DID NOT KNOW THERE WAS A RECALL ON THE AIRBAG AT THIS TIME. THIS ACCIDENT COULD HAVE KILLED SOMEONE BECAUSE THE CAR BECAME UNCONTROLLABLE, THE IMPACT WAS SO FORCEFUL IT BENT THE FRAME OF THE CAR THE DAMAGE TO THE VEHICLE IS ESTIMATED AT $7000.00.

Feb 07, 2017

Crash: 1

ELECTRICAL SYSTEM,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE STALLED AND OVERHEATED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE TEMPERATURE GAUGE INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

May 18, 2016

ELECTRICAL SYSTEM,AIR BAGS

1 complaint

TAKATA RECALL MY 2009 MUSTANG HAS A DEFECTIVE PASSENGER SEAT OCCUPANCY SENSOR. WHEN NO ONE IS SEATED THE AIRBAG FLASHES CODE 16. WHEN I FASTEN THE BELT ON THAT SIDE STILL UNOCCUPIED, THE FAULT CODE STOPS, BUT THE CENTER DASH LIGHTS UP INDICATING PASSENGER AIRBAG IS OFF. MY RESEARCH SHOWS THE PROBLEM IS NOT UNIQUE TO MY CAR, AND THAT IT HAS AND IS AN ONGOING ISSUE WITH MANY CARS NOT JUST FORD. THIS VEHICLE IS ON THE TAKATA RECALL FOR DRIVERS AIRBAG REPLACEMENT SINCE MARCH OF 2015. AS YET FORD DOES NOT HAVE REPLACEMENT PARTS. I BELIEVE THE PASSENGER SEAT CUSHION ASSEMBLY WHICH INCLUDES THE BLADDER, SENSOR, AND ECM SHOULD ALSO BE RECALLED. I LIVE IN HAWAII (HIGH HUMIDITY) AND RESEARCH HAS SHOWN THIS TO BE THE ROOT CAUSE OF THE FAILURES. AT THIS POINT THE VEHICLE IS COMPLETELY UNSAFE FOR THE DRIVER AND PASSENGER IN THE EVENT OF AN ACCIDENT, THE DRIVERS AIRBAG HAS THE POTENTIAL TO CAUSE SERIOUS INJURY OR DEATH, AND THE PASSENGER AIRBAG MAY OR MAY NOT DEPLOY OR EFFECTIVELY PREVENT INJURY OR DEATH. PLEASE RESPOND WITH ANY DIRECTION.

Jan 22, 2016

AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Sep 24, 2015

Crash: 1

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

THE COMPLAINT FILED BY PHONE ON 9/15/21 ID #10763956 INCLUDED IMPORTANT FACTS THAT ARE NOT SHOWING ON YOUR WEB PAGE. THE DAMAGE TO THE ELECTRONIC MODULE WAS CAUSED BY THE WATER LEAK AS REFERENCED IN FORD'S TSB 08-26-7 AND I ALSO FILED COMPLAINT WITH FORD CONSUMER RELATION SINCE THEY OFFERED NO RELIEF. I WAS UNAWARE OF THIS ISSUE AND CONSEQUENCE BUT, I'M NOW FINDING IT'S NOTHING NEW FOR OWNERS AS WELL AS THE AUTO INDUSTRY THAT THIS IS A PROBLEM WITH MUSTANGS '05-'09 AND THE RESULTING DAMAGE TO THE GENERIC ELECTRONIC MODULE HAPPENS OFTEN.

Sep 23, 2015

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE

1 complaint

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED WATER DRIPPING FROM THE FRONT PASSENGER SIDE GLOVE BOX. IN ADDITION, THE HEAD LAMPS, INTERIOR LIGHTING, DRIVER SIDE TURN SIGNAL, AND HAZARD LIGHTS ILLUMINATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GENERIC ELECTRONIC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

Sep 15, 2015

ENGINE

1 complaint

WHILE DRIVING 65 MPH WESTBOUND ON INTERSTATE 195 IN NEW JERSEY THE ENGINE TURNED OFF. IT LOST ALL POWER AND THE INSTRUMENTS ALL WENT OFF. ENGINE WOULD NOT RESTART WHILE THE CAR WAS ROLLING. I PULLED OFF ROAD TO A COMPLETE STOP. WAS ABLE TO RESTART ENGINE WHEN STOPPED. CONTINUED TRIP. LOOKED LIKE A COMPLETE LOSS OF THE ELECTRICAL SYSTEM. THE COMPUTER BOARD HAD BEEN REPLACED 9 MONTHS AGO BECAUSE OF A DIFFERENT PROBLEM.

Aug 29, 2015

VEHICLE SPEED CONTROL,WHEELS,SERVICE BRAKES

1 complaint

I PULLED INTO MY DRIVEWAY AFTER RETURNING FROM THE STORE. AS I BEGAN TO SLOW DOWN TO PULL IN THE GARAGE THE CAR ACCELERATED CAUSING ME TO CRASH INTO THE FRONT OF MY GARAGE. THE BRAKES WERE LOCKED AND THE CAR DID NOT STOP BUT CONTINUED TO PUSH FORWARD. I HAVE SKID MARKS THE WHOLE WAY UP MY DRIVE INTO MY GARAGE FROM THE CAR BEING PUSHED FORWARD BY THE FRONT TIRES..... I WILL BE REPORTING THIS TO FORD MOTOR COMPANY AS THEIR WAS A CLASS ACTION LAWSUIT FOR FORD MUSTANGS 2005-2010 IF PURCHASED IN SELECT STATES, MINE BEING FLORIDA, WHICH WAS PART OF THIS LAWSUIT. (WAS REPORTED IN USATODAY FOR 3/23/13) I NEVER RECEIVED ANY INFORMATION FROM FORD REGARDING THIS. MY CAR'S FRONT END AND ENTIRE LEFT DRIVER SIDE IS DESTROYED AS WELL AS MY GARAGE. THE ACCIDENT CAUSED MY SON'S BIKE TO COME THROUGH MY HOUSE. *TR

Apr 12, 2015

Crash: 1

AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

1 complaint

I WAS COASTING TO RED LIGHT WHEN IT FELT LIKE MY CAR JUST WENT WITHOUT ME ACCELERATING MY SIDE AIR BAGS DID NOT DEPLOY EVEN THOUGH I WAS T BONED. *TR

Nov 19, 2014

Crash: 1

Injuries: 2

FUEL SYSTEM, GASOLINE,AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES

1 complaint

MY SON WAS PULLING THE CAR INTO THE GARAGE WHICH IS A SHORT DISTANCE FROM DRIVEWAY INTO THE GARAGE. THE CAR SUDDENLY ACCELERATED TO A HIGH SPEED. HE STEPPED ON THE BRAKE AND PULLED THE EMERGENCY BRAKE BUT THE CAR WOULD NOT SLOW DOWN OR STOP. HE RAMMED INTO A WEIGHT MACHINE AND CABINET IN THE GARAGE WHICH STOPPED THE CAR. THE CAR WAS PUT INTO PARK BUT THE ENGINE WAS STILL REVVING. THERE WAS FRONT END DAMAGE ACROSS THE ENTIRE FRONT BUMPER AND THE AIR BAG DID NOT GO OFF. THIS INCIDENT WAS REPORTED TO THE FORD MOTOR CO AND I REQUESTED AN INSPECTOR TO COME AND EXAMINE THE VEHICLE'S GAS PEDAL, BRAKE OVERRIDE AND AIR BAGS FOR DEFECTS BUT THEY HAVE NOT BEEN VERY COOPERATIVE. I DO NOT WANT TO HAVE JUST THE BODY WORK DONE AND THEN BE PUT BACK INTO THE CAR AND HAVE THE SITUATION HAPPEN AGAIN. *TR

Aug 18, 2014

Crash: 1

ELECTRICAL SYSTEM,STRUCTURE

1 complaint

I HAVE EXPERIENCED PROBLEMS WITH SENSOR FAULTS PRIOR TO THE FIRST INCIDENT. AROUND MAY 22 I STARTED EXPERIENCING WATER LEAKING UNDER MY DASH BOARD FIRST WHEN I THRU A CAWASH. THEN IT RAINED AND WATER CAME AGAIN. THE TIRE PRESSURE FAULT AGAIN CAME ON AND I WAS OVER DUE FOR AN OIL CHANGE SO I TOOK IT IN TO HAVE IT LOOKED AT. THE TECH ADVISED ME TO GET THE EXTENDED WARRANTY AND ADVISED ME THE LEAK WAS A DEFROST EVAPORATOR AND THE TIRE PRESSURE SENSOR WAS BAD AND WOULD NOT BE COVERED BY WARRANTY IF EXTENDED. HE SAID I NEEDED TO SET UP AN APPOINTMENT WITH THE WATER DAMAGE GUY TO CLEAN UP THE MILDEW AND MOLD DAMAGE TO THE CAR WHICH WOULD COST 400 NOT TO MENTION OTHER PARTS AND LABOR. SO I WAS UNDER THE UNDERSTANDING THAT AS LONG AS I DIDNT USE THE DEFROST EVAPORATOR THE LEAK WOULD BE CONTAINED. SO I USED IT ONLY ON SUNDAYS AND ONE THURSDAY FROM MAY 22 TO JULY AND HAD ONLY PUT ABOUT 700 MILES ON THE CAR. THE WEEK OF JULY 19TH WE HAD A TON OF RAIN AND I NOTICED THE FLOOR BOARD WAS SATURATED WITH WATER AND THE HUMIDITY IN THE CABIN MADE THE PANELS ON THE DOORS START TO PEEL AWAY AND THERE WAS CONDENSATION ON THE INSIDE OF MY WINDOWS AND DASH. SO I SOPPED THE WATER UP WITH MULTIPLE TOWELS. I WAS VERY FRUSTRATED AT THE TIME AND WAS WORRIED ABOUT HOW I WOULD HANDLE MYSELF AT THE DEALER. THAT NIGHT AT 235 AM ON JULY 19TH A POLICE OFFICER ADVISED ME THAT A NEIGHBOR HAD CALLED ABOUT AN ALARM GOING OFF AND THAT THEY SAW WHAT APPEARED TO BE SMOKE COMING FROM THE HOOD. SO I COULDNT GET MY ALARM DEVICE TO WORK AND STARTED THE CAR THINKING IT WOULD STOP. WELL IT DIDNT, SO THE SHERIFF AND I AGREED TO DISCONNECT THE BATTERY FOR THE CAR WAS EXPERIENCING AN ELECTRICAL SHORT WHICH TRIGGERED MY HORN. AS I GOT TO THE HOOD YOU COULD SMELL FRIED WIRING BUT I DIDNT SEE ANY SMOKE MYSELF. WITH THESE CARS FROM 2005 WHY ISNT THIS A RECALL, DOES IT HAVE TO COST A LIFE TO MAKE A CHANGE? *TR

Jul 25, 2013

Fire: 1

SUSPENSION,VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE PARKED, THE CONTACT PLACED THE GEAR SHIFTER INTO DRIVE AND THE VEHICLE SUDDENLY ACCELERATED WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS STATED THAT THE TP SENSOR OF THE THROTTLE BODY NEEDED TO BE REPLACED BECAUSE IT FRACTURED. IN ADDITION, THE GEAR KIT AND BEARINGS WERE REPLACED. THE METAL FILINGS FROM THE REAR AXLE ASSEMBLY WERE ALSO CLEANED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Aug 10, 2011

ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

1 complaint

ACCELERATOR STUCK - 2009 FORD MUSTANG GT - AUTOMATIC TRANSMISSION DATE OF INCIDENT: SUNDAY, NOVEMBER 7, 2010 LATE AFTERNOON AS I DEPRESSED THE ACCELERATOR PEDAL, THE CAR CONTINUED TO ACCELERATE AFTER LEAVING MY FOOT OFF THE PEDAL AND THE THROTTLE REMAINED OPEN. I APPLIED MY BRAKES UPON REALIZING THE THROTTLE WAS STUCK. I ATTEMPTED TO SLOW THE CAR DOWN (BRAKING ONLY) BEFORE REACHING THE INTERSECTION. THE ENGINE CONTINUED REVVING AT A HIGH LEVEL (AS I CAN BEST RECALL) BETWEEN 3500 AND 4000 RPM FOR WHAT SEEMED TO BE ABOUT 5 SECONDS. LUCKILY, I CAME TO ALMOST A COMPLETE STOP BEFORE ENTERING THE MAIN HIGHWAY AS THE ENGINE SPEED WAS STILL PULLING THE CAR FORWARD WITH THE BRAKE PEDAL FULLY DEPRESSED. THANKFULLY, NO ACCIDENT OCCURRED AND NO ONE WAS HURT OR INJURED. THE CAR THEN RETURNED TO A NORMAL IDLE SPEED AND I DROVE HOME WITHOUT FURTHER INCIDENT. NOTE: THE TCS (TRACTION CONTROL SYSTEM) WAS TURNED OFF THIS DATE, WHICH WAS SOMETHING THAT I HAD NOT DONE IN THE PAST DURING OPERATION OF THE VEHICLE. I CONTACTED MY LOCAL FORD DEALER AND TOOK THE VEHICLE INTO THEIR SERVICE DEPARTMENT TO INVESTIGATE THIS SAFETY ISSUE. I WAS TOLD THEY WERE NOT FAMILIAR WITH THIS COMPLAINT AND THAT I WAS THE FIRST. A SERVICE TECH WENT OVER THE VEHICLE AND COULD NOT FIND ANY CODES OR PROBLEMS DURING A TEST DRIVE (4 MILES). BESIDES THE DEALERSHIP, I REPORTED THE INCIDENT TO FORD CUSTOMER SERVICE AS I HOPED THIS WAS SOMETHING THAT CAN BE CORRECTED AS THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT. 11/12/10 CALL RETURNED FROM A REGIONAL FORD CUSTOMER SERVICE REPRESENTATIVE. I OFFERED TO LET FORD HAVE THE VEHICLE FOR INVESTIGATION OVER THE WINTER MONTHS. I HAVE NOT HAD ANOTHER SIMILAR INCIDENT, BUT HAVE ONLY DRIVEN THE VEHICLE FOR ABOUT 50 MILES. *TR

Nov 23, 2010

SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

I RENTED A CAR FROM THRIFTY IN SEATTLE, AND WAS ASSIGNED AN ALMOST NEW MUSTANG. I FOUND IT EXTREMELY DIFFICULT TO BRAKE WITH MY LEFT FOOT WITHOUT ALSO HITTING THE ACCELERATOR. THE PEDALS WERE VERY CLOSE AND ALMOST SAME HEIGHT. I CONSIDERED THE CAR UNDRIVEABLE. I EXCHANGED IT ASAP, NO SURPRISE TO THRIFTY. *TR

Mar 07, 2010

AIR BAGS,EQUIPMENT

1 complaint

I WAS INVOLVED IN AN ACCIDENT ON FEB 2, 2010. MY DRIVER'S SIDE AIRBAG DID NOT DEPLOY PROPERLY BECAUSE MULLINAX FORD CO. HERE IN FLA. PUT SEATCOVERS OVER CLOTH SEATS. SO ACTUALLY THE AIRBAG HAD TO DEPLOY OUT OF TWO SEATS. I HAD PAID $950.00 FOR LEATHER SEATS NOT SEATCOVERS. THE FORD DEALERSHIP THAT REPAIRED MY CAR WILL NOT PUT THE SEATCOVER BACK ON SO NOW I HAVE SEATCOVERS ON ALL THE SEATS EXCEPT FOR THE DRIVER'S SIDE. *TR

Mar 01, 2010

Crash: 1

Injuries: 1

SERVICE BRAKES, HYDRAULIC,TIRES

1 complaint

WHILE DRIVING AT 25 MPH AND TRYING TO EVADE A DRIVER WHO RAN A STOP SIGN, I SLAMMED ON THE BRAKES OF MY 2009 FORD MUSTANG GT. EVEN THOUGH MY VEHICLE IS EQUIPPED WITH AN ANTI-LOCK BRAKE SYSTEM (ABS), THE BRAKES DID LOCK AND THE CAR SKID LEAVING TIRE MARKS FOR SEVERAL FEET. I HAVE OWNED VEHICLES EQUIPPED WITH ABS FOR AT LEAST THE PAST 15 YEARS AND I HAVE NEVER SEEN THIS BRAKE BEHAVIOR ACROSS ANY OF THOSE VEHICLES AS I DID TODAY.*TR

Dec 02, 2009

POWER TRAIN,VEHICLE SPEED CONTROL

1 complaint

TL*THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE SHIFTING FROM THIRD INTO FOURTH GEAR, THE RPMS SUDDENLY SURGED ALL THE WAY UP, DECREASED TO 6,000 RPMS, AND FINALLY SURGED ALL THE WAY BACK UP AGAIN. THE CONTACT HAD TO PLACE THE VEHICLE INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE IS CURRENTLY BEING DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 1,000. UPDATED 12/07/09. *LJ THE CONSUMER STATED THE ACCELERATOR PEDAL BECAME STUCK ON THE FLOOR MAT. UPDATED 12/08/09

Aug 04, 2009

EXTERIOR LIGHTING

1 complaint

TL*THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT THE HEADLIGHT LAMPS HAVE DEBRIS THAT INTERFERES WITH THE VISIBILITY. IF VISIBILITY IS REDUCED, THE RISK OF A CRASH IS INCREASED. THE CONSUMER TO 2 DEALERSHIPS, BUT THEY COULD NOT ASSIST. THE DEALER CHARGED $525 FOR HIGH INTENSITY LOW QUALITY LIGHTS. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. UPDATED 7/9/09 *CN UPDATED 07/17/09.*JB

Jun 19, 2009

VISIBILITY

1 complaint

TL*THE CONTACT OWNS A 2009 FORD MUSTANG. THE WINDSHIELD IS MAGNIFIED AND DISTORTED. WHILE DRIVING IN THE RAIN THE VISIBILITY IS UNCLEAR AND PRESENTS A SAFETY RISK. THE DEALER AGREED TO REPLACE THE WINDSHIELD. THE FAILURE MILEAGE WAS 50.

Apr 23, 2009

CHILD SEAT

1 complaint

THIS NOTIFICATION INVOLVES MY BRAND NEW 2009 FORD MUSTANG GT PREMIUM CONVERTIBLE AND THE USE OF CHILD SEAT TETHERS. WHEN ONE INSTALLS A CHILD SEAT IN THIS VEHICLE AND RUNS A TETHER STRAP OVER THE HEAD REST OF THE REAR SEAT, THE FORD MANUAL STATES THAT THE TETHER SHOULD BE ATTACHED TO THE INDICATED ANCHOR HOOK. THIS ANCHOR HOOK IS DOWN IN THE STORAGE COMPARTMENT WHERE THE POWER CONVERTIBLE TOP STOWS WHEN IT IS OPENED. UNFORTUNATELY, WHEN THE CONVERTIBLE TOP GOES THROUGH THE OPENING PROCESS, THE FIRST PART OF THE ROOF THAT IS LOWERED DOWN INTO THE ROOF STORAGE COMPARTMENT IS THE HARD REAR-WINDOW GLASS PART OF THE ROOF. AS THE REAR-WINDOW BEGINS TO LOWER ITSELF INTO THE STORAGE WELL, IT COMES DOWN ON TOP OF THE TETHER BUCKLE. WHEN THE REAR-WINDOW CONTACTS THE TETHER BUCKLE, TWO SERIOUS THINGS HAPPEN (OR COULD HAPPEN). FIRST, AND MOST SERIOUSLY, THE PRESSURE FROM THE REAR-WINDOW CAN CAUSE CERTAIN TYPES OF TETHER BUCKLES TO LOOSEN WITH THE DOWNWARD PRESSURE FROM THE REAR-WINDOW. THIS, OF COURSE, LOOSENS A KEY SAFETY BELT ATTACHMENT FOR THE CHILD RIDING IN THE CHILD SEAT. THE LOOSENING OF THIS ATTACHMENT COULD PUT THE CHILD SEAT OCCUPANT AT GREATER RISK OF INJURY, WITHOUT A PARENT KNOWING IT HAS OCCURRED. SECOND, THE CONTACT OF THE REAR-WINDOW WITH THE TETHER BUCKLE COULD DAMAGE THE REAR-WINDOW GLASS, THE FABRIC ON THE CONVERTIBLE TOP AND/OR THE MOTOR MECHANISM WHICH DRIVES THE ENTIRE ROOF STRUCTURE. LUCKILY, I WAS SMART ENOUGH TO FORESEE THIS PROBLEM BEFORE LOWERING MY ROOF ALL THE WAY AFTER CHILD SEATS WERE INSTALLED. THUS, I KNOW TO AVERT THE RISK OF THE POTENTIAL LOOSENING OF THE TETHER BUCKLE. HOWEVER, I WONDER HOW MANY PARENTS ARE DRIVING AROUND AT THIS VERY MOMENT THINKING THAT THE TETHERS ON THEIR CHILDREN'S CAR SEATS ARE SECURE, WHEN THEY MAY NOT BE. *TR

Jan 14, 2009

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