How many problems does the 2010 FORD Mustang have?

The 2010 FORD Mustang currently has 260 owner-reported complaints according to NHTSA database. These complaints are organized by component to help identify common issues.

What are the most common problems with 2010 FORD Mustang?

The most common problems reported for the 2010 FORD Mustang are organized by component above. Each component section shows owner-reported issues, crash reports, and fire incidents to help identify patterns and problem areas.

Where does this 2010 FORD Mustang problem data come from?

All problem and complaint data for the 2010 FORD Mustang comes directly from the National Highway Traffic Safety Administration (NHTSA) database. These are real complaints submitted by actual vehicle owners.

2010 FORD Mustang Problems

AIR BAGS

170 complaints

I GOT INTO A WRECK WITH A VEHICLE THAT PAST A STOP SIGN HITTING ME AT 120MPH. THE AIRBAG IN THE DRIVERS SEAT EXPLODED IMMEDIATELY. I HAD MY MUSTANG SERVICE IN GALVESTON FORD DEALERSHIP FOR MY AIRBAGS WITHIN A YEAR. LUCKILY I PUSHED MY SEAT BACK TO AVOID MAJOR INJURIES TO MY FACE.*DT*DT*JB AIRBAG HAS BEEN REPLACED *JB

Sep 09, 2020

Crash: 1

Fire: 1

Injuries: 3

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 23, 2019

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE DRIVING AT APPROXIMATELY 30 MPH ON A HIGHWAY, THE TRAFFIC BEGAN TO SLOW DOWN WHEN THEIR VEHICLE WAS IMPACTED ON THE REAR. NONE OF THE AIR BAGS DEPLOYED. THE AIR BAG AND TIRE PRESSURE WARNING LIGHTS ILLUMINATED. THE CONTACT LATER SOUGHT MEDICAL CARE AND WAS DIAGNOSED WITH WHIPLASH AND MULTIPLE CERVICAL LUMBAR INJURIES. IT WAS UNKNOWN A POLICE REPORT WAS FILED. THE CALLER CONTACTED FORD AND WAS PROVIDED WITH CASE NUMBER 22339965 ALONG WITH BEING ADVISED TO CONTACT NHTSA. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNKNOWN.

Aug 08, 2019

Crash: 1

Injuries: 1

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DANA FORD LINCOLN (LOCATED AT 266 WEST SERVICE ROAD, STATEN ISLAND, NY 10314, (718) 983-8700) AND THE MANUFACTURER WERE NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF *JB

May 28, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Feb 12, 2019

+ 165 more complaints for this component

STRUCTURE

16 complaints

WATER POOLING BEHIND DRIVER SEAT ON FLOORBOARD. VERY STRONG CHEMICAL SMELL IN CAR. CONDENSATION INSIDE ALL WINDOWS EVERYDAY. CAR PARKED ON DRIVEWAY NEXT TO HOUSE. INITIALLY TAKEN TO DEALER ~1 YEAR AGO FOR ODOR (NO WATER YET). COULD NOT IDENTIFY PROBLEM, NOTHING DONE. TECHNICIAN DOING INSPECTION LAST WEEK THOUGHT IT WAS MOLD CAUSING THE OVERWHELMING SMELL AND THERE MUST BE A LEAK. TOOK TO DEALER FOLLOWING MONDAY. DEALER DETERMINED A SEAM IN THE BODY NEEDED TO BE REPAIRED TO STOP THE WATER LEAK. DRIED AND CLEANED INTERIOR TO GET RID OF SMELL. UNKNOWN HOW LONG DEODORIZING WILL LAST THOUGH. CONCERNED ABOUT CONTACT WITH MOLD.

Jan 09, 2020

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE THE VEHICLE WAS STATIONARY, WATER LEAKED INTO THE VEHICLE FROM THE PASSENGER SIDE AND TRAVELED TO THE BACK SEAT AREA. THE CONTACT STATED THAT ALL OF THE WINDOWS WERE ROLLED UP WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE WATER MAY HAVE ENTERED INTO THE CABIN FROM THE SEAM WHERE THE HOOD MET THE FRONT WINDSHIELD. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

Nov 16, 2018

2010 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO CONCERNS WITH PAINT BUBBLING ON HOOD OF VEHICLE. *LD *JS

Feb 06, 2018

PAINT ON HOOD IS RUSTING AND PAINT PEALING

Jul 21, 2016

MY MUSTANG IS ONLY 6 YEARS OLD, MINT CONDITION, ONLY 21,800 MILES ON IT CURRENTLY. PAINT IS BUBBLING ON THE HOOD, ABOUT TO START PEELING OFF. AFTER RESEARCHING THIS TODAY, I'VE LEARNED THAT THIS IS APPARENTLY A PROBLEM ON MULTIPLE FORD MODELS, INCLUDING AND BEYOND THE MUSTANG, AND SPANNING MANY MODEL YEARS. I UNDERSTAND THAT FORD IS AWARE OF THIS PROBLEM AND HAS ISSUED AT LEAST ONE TSB ON IT, IF NOT MORE, YET CONTINUES TO KNOWINGLY SELL THESE VEHICLES WITH DEFECTIVE PAINT JOBS ON THEM, CAUSING THEIR CUSTOMERS FINANCIAL LOSS IN HAVING TO REPAINT THE VEHICLE IN AS FEW AS 3 YEARS AFTER PURCHASING. DUE TO THE CORROSIVE NATURE, THIS IS AN EXTRAORDINARILY INTRICATE PROCESS TO REPAINT THESE AND REQUIRES SPECIAL PROCESSES AND FORD IS REFUSING TO FIX THESE VEHICLES EVEN THOUGH THEY CREATED THE PROBLEM. IT SOUNDS LIKE THERE IS ONE LAWSUIT IN PROGRESS BUT IT ONLY GOES UP TO 2007 MODELS I THINK, BUT APPARENTLY THERE ARE MANY VEHICLES BEYOND THAT YEAR THAT HAVE THE SAME PROBLEM. I READ "FORD USED ALUMINUM HOODS BUT FAILED TO PROPERLY INSULATE THEM FROM PRIOR MODEL YEAR IRON-BASED CONNECTING AND SUPPORTING PARTS, DESPITE KNOWING THAT WOULD GIVE RISE TO GALVANIC COUPLING AND CORROSION" FOR A MORE TECHNICAL ANSWER. ALSO I FOUND "WHAT IS INTERESTING TO NOTE ABOUT THIS ISSUE IS THAT FORD ACTUALLY WROTE A TECHNICAL SERVICE BULLETIN (TSB) AND SENT IT OUT TO ALL OF ITS DEALERS IN 2004 OUTLINING THE ISSUES WITH THE HOODS AND HOW TO REPAIR THEM PROPERLY, EVEN THOUGH THEY DENY ALL WRONG DOING OR THAT AN ISSUE EVEN EXISTS - BUT IT IS PRETTY HARD TO IGNORE THAT AN ISSUE EXISTS WHEN A SIMPLE GOOGLE SEARCH OF 'MUSTANG HOOD PROBLEMS' OR "FORD PAINT PROBLEMS" WILL BRING UP FORUM AFTER FORUM OF MUSTANG OWNERS COMPLAINING ABOUT THIS ISSUE". I ALSO READ A POST THAT ANOTHER TSB WENT OUT AFTER THE FIRST ONE THAT INCLUDES ALL MODELS UP TO 2016! PLEASE HELP US!

Apr 30, 2016

+ 11 more complaints for this component

POWER TRAIN

7 complaints

When vehicle is placed in park while on, vehicle rolls forward . Put vehicle in park on the side of the road to answer a phone call. Was pulled up behind another vehicle and car rolled forward, and rear ended vehicle in front of me. The police were notified but no citation was given Another time vehicle was in park and running and ran over somebodies foot. very unacceptable

Dec 14, 2022

Crash: 1

DRIVING ON THE EXPRESS WAY FROM VACATION AND DOING 70 MPH AND ALL OF A SUDDEN THE RPM STARTING ACTING UP. AS I WAS DRIVING, THE CAR RPM WAS DRIVING AT A 3 INSTEAD OF THE NORMAL DRIVE. IT ALSO HAD A HARD TIME PICKING UP SPEED AFTER 60 MPH. *TR

Sep 01, 2014

I PURCHASED A 2010 FORD MUSTANG V6 COUPE AND HAVE HAD SEVERAL TRANSMISSION ISSUES. THE HYDROLIC CLUTCH HAS BEEN REPLACED, THE SLAVE CYLANDER, THROTTLE BODY UNIT, AND THERMOSTAT HAVE BEEN REPLACED. MY CAR HAS DIFFICULTY SHIFTING FROM 1ST TO 2ND GEAR, AND REVERSE. I HAVE TO COAST THE CAR AND RE-ENGAGE THE CLUTCH WHILE SHIFTING BACK AND FORTH TO GET IT INTO RESERVE. MY TRANSMISSION SOUNDS LIKE ITS GRINDING AND THE SHIFTER MAKES A KNOCKING NOISE. WHEN SHIFTING THE CAR LIKES TO JUMP FOWARD. MY SHIFTER SHAKES AND WANTS TO POP OUT OF 5TH GEAR WHILE ON THE FREE-WAY. I HAVE BEEN TELLING THE FORD DEALERSHIP THIS AS WELL AS FORD MOTOR COMPANY CUSTOMER SERVICE IN DEARBORNE MI. WHEN INVOLVED THE DEALERSHIP SAYS IT'S NORMAL FOR MY CAR AND THAT ALL I CAN DO IS WAIT FOR A 'CATASTROPHIC' EVENT TO OCCUR OR I CAN TRADE IN MY CAR. I SHOULD NOT HAVE TO WAIT FOR SOMETHING CASTASTROPHIC TO OCCUR FOR FORD TO TAKE ME SERIOUSLY. IN ADDITION TO MY CURRENT PROBLEMS MY TIE RODS, BOTH INNER AND OUTER ARE BAD AND NEED REPLACED, I HAVE A HIGH PRESSURE STEARING HOSE LEAK, THE HOUSING IS NOW LEAKING AN NEEDS REPLACED, MY CAR IS LEAKING COOLANT AND MY CLUTCH IS GOING BAD AGAIN. *JS

Apr 16, 2012

CPSC#I11C0026A. 2010 FORD MUSTANG. CONSUMER STATED THE DRIVER SHAFT BROKE COMPLETELY IN HALF. *LN THE CONSUMER STATED FORD DENIED WARRANTY COVERAGE, BASED ON THE FACT THE VEHICLE HAD HIGH PERFORMANCE PARTS MOUNTED ON THE VEHICLE. *JB

Jan 04, 2012

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE WOULD MAKE A GRINDING NOISE WHEN SHIFTING GEARS TO FIRST AND FOURTH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE PIN AND SHIFTER NEEDED TO BE REPLACED. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO STATED THAT THE TRANSMISSION, THE SOLENOID, AND MAIN COMPUTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 19,563.

Aug 08, 2011

+ 2 more complaints for this component

VEHICLE SPEED CONTROL

7 complaints

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT AFTER STOPPING AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED ACTIVATED THE PARKING BRAKE UP AND SHUT THE VEHICLE OFF. THE CONTACT STATED THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED HE HAD THE VEHICLE TOWED BACK TO HIS RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000.

Jul 02, 2020

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THE DEALER (VELDE FORD, 488 US-1, VERO BEACH, FL 32962) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 65,000.

Jan 23, 2019

THE WEEK AFTER GETTING MY AIRBAG REPLACED AT THE FORD DEALERSHIP ON MY 2011 MUSTANG IT BEGAN HAVING A PROBLEM. WHILE DRIVING, WITHOUT WARNING, THE VEHICLE'S WRENCH WARNING LIGHT COMES ON AND THE VEHICLE GOES INTO IDLE MODE. THE CAR WILL NOT ACCELERATE AND YOU HAVE TO PULL OVER, TURN THE ENGINE OFF, AND THEN RESTART THE CAR. THIS HAS HAPPENED GOING THOUGH INTERSECTIONS, RIDING ON HIGHWAYS AND ALL OTHER PLACES. I RIDE IN THE SLOW LANES ON HIGHWAYS JUST INCASE IT SHUTS DOWN. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED.

Oct 04, 2016

THERE ARE TIMES WHERE I AM ABLE TO APPLY COMPLETE PRESSURE TO MY MUSTANG'S ACCELERATION PEDAL AND UPON REMOVING MY FOOT FROM THE PEDAL, THE VEHICLE CONTINUES TO ACCELERATE. ON FEBRUARY 4TH, 2015, MY CAR CONTINUED ACCELERATION ON WHAT WAS LUCKILY AN OPEN HIGHWAY. I ATTEMPTED TO APPLY MY BRAKES AND THEY SEEMED TO SLOW THE VEHICLE DOWN SOMEWHAT. UPON RELEASING THE BRAKE PEDAL, THE VEHICLE BEGAN ACCELERATING AGAIN. I HAD TO REPEATEDLY JAM MY FOOT INTO THE GAS PEDAL TO BREAK IT FREE. I WAS ABLE TO REPLICATE THIS SAME ISSUE DIRECTLY AFTERWARDS. NEXT, I PARKED MY VEHICLE AND TURNED IT OFF. I CHECKED TO SEE IF THERE WAS ANYTHING THE PEDAL COULD BE GETTING STUCK ON. I HAVE FLOOR MATS, BUT, THERE IS NO WAY IT IS SEEMINGLY POSSIBLE FOR THE PEDAL TO GET STUCK UNDERNEATH THE MAT. I TRIED MY BEST TO FIND SOME WAY THE GET THE PEDAL STUCK UNDERNEATH THE FLOOR MAT. THE PEDAL WOULD JUST POP RIGHT BACK UP. WHAT REALLY SCARED ME, WAS AFTER RELEASING THE GAS PEDAL (WITH THE CAR OFF) AND VISUALLY SEEING THE PEDAL UNTOUCHED BY ANY TYPE OF OBSTRUCTION, I TURNED THE CAR BACK ON AND THE VEHICLE'S ENGINE BEGAN REVVING AS IF I WAS HOLDING THE GAS PEDAL DOWN, BUT OF COURSE THE CAR WAS IN PARK. I HAVE NOT BEEN ABLE TO REPLICATE THE ISSUE SINCE THEN TODAY. THIS IS AN ISSUE THAT HAS OCCURRED MORE THAN ONCE ON MULTIPLE DAYS OF DRIVING. *TR

Feb 04, 2015

THIS INCIDENT HAPPENED SEVERAL TIMES. WHILE DRIVING IN THE CITY THE RPMS WOULD GO DOWN WHILE ACCELERATING LOSING POWER AND HARDLY MOVING THE CAR. AT ONE POINT I ALMOST GET REAR ENDED BECAUSE AS I WAS ACCELERATING FROM A GREEN LIGHT THE CAR TOTALLY STALLED AND WOULD ACCELERATE VERY SLOWLY. I DECIDED TO TAKE IT TO A FORD DEALER AND HAVE THEIR TECHNICIANS CHECK IT,SINCE I READ MANY COMPLAINTS ABOUT SEVERAL FORDS FROM 2005 TO 2012 INCLUDING THE MUSTANG.THE SERVICE MANAGER TOLD ME THAT THERE WAS NO WARRANTY OR KNOWN RECALL ON THIS ISSUE, WHEN IN FACT I READ DOZENS OF COMPLAINTS ABOUT IT, IN SEVERAL WEBSITES. MY LIFE WAS IN DANGER SEVERAL TIMES ALL BECAUSE OF A FAULTY PART THAT FORD INSTALLED IN MY CARS AND FOR YEARS COMPLAINTS KEEP COMING AND NO ONE IS DOING ANYTHING ABOUT IT. I AM WRITING TO YOU GUYS BECAUSE YOUR LINK WAS IN ONE OF THIS WEBSITES INCLUDING GOOGLE.COM. I ALSO MENTIONED TO THE SERVICE MANAGER AT THE FORD DEALER THE CONSUMER SATISFACTION PROGRAM 13NO3 WHERE U GUYS MENTION THE FORD ESCAPE BUT ALSO TALK ABOUT COMPLAINTS ON THE MUSTANG AND SEVERAL OTHER FORD VEHICLES,AND HE SAID THAT MY MUSTANG WAS NOT ONE OF THEM.AGAIN I CANNOT STRESS ENOUGH ALL THE COMPLAINTS MENTIONED BY DIFFERENT SOURCES ABOUT THE SAME ISSUE IN THE THROTTLE BODY ON THE 2010 MUSTANG. I PAID FORD FOR THE REPAIR I HAD TO,FOR MY OWN SAFETY AND MY DAUGHTER THAT RIDES WITH ME IN THAT CAR EVERYDAY AND TOLD THE DEALER THIS WAS NOT GONNA STAY LIKE THIS. NOT ONLY WAS MY SAFETY AND MY DAUGHTER'S IN JEOPARDY BUT TO PAY OVER $700 FOR A DEFECTIVE PART THAT PUT MY LIFE AND MY DAUGHTER'S IN DANGER IS BEYOND RIDICULOUS.WHEN IN FACT IT SHOULD HAVE BEEN REPLACED BY FORD AT NO CHARGE AT ALL. PLEASE TELL ME WHAT TO DO? AND THANK YOU FOR YOUR TIME. *TR

Oct 28, 2014

+ 2 more complaints for this component

ELECTRICAL SYSTEM

5 complaints

FORD MUSTANG. CONSUMER WRITES IN REGARDS TO SAFETY AND EMISSIONS MATTER. *LD THE CONSUMER STATED THE VEHICLE HAD A BAD COMPUTER. THE PART NECESSARY TO COMPLETE THE RECALL REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS SITTING FOR OVER A YEAR. *JS

Jul 24, 2018

ON INTERSTATE I-12 HEADING WEST AT 70 MILES PER HOUR APPROACHING ABITA EXIT, CAR KILLED AND COASTED TO SIDE IN ALOT OF TRAFFIC AND WOULD NOT START, ALMOST GOT REAR ENDED, WOULD NOT RESTART, TOWED TO FORD (SUPREME FORD) DEALER IN SLIDELL, LA. VERY DANGEROUS CONDITIONS. *TR

Oct 17, 2014

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SMART JUNCTION BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 40,000.

May 16, 2014

MY CAR BATTERY IS BEING DRAINED AND GOING DEAD, WHILE CAR IS COMPLETELY OFF AFTER SITTING FOR MORE THAN 10 MINUTES. I HAVE HAD THE BATTERY CHECKED, ALTERNATOR CHECKED, AND ALL FUSES PULLED AND DIAGNOSED TO SEE IF THERE WAS A SHORTAGE OR BAD FUSES. ALL WIRES, CONNECTORS, AND FUSES WERE DOCUMENTED TO BE IN GOOD STANDING. THE CAR HAD BEEN DRIVING PERFECTLY AND CRANKING WITH NO PROBLEM, THEN THIS PROBLEM OCCURRED OUT OF THE BLUE. THE SAME DAY IT WENT DEAD, THAT MORNING IS WHEN MY CAR STARTED UP SLIGHTLY DIFFERENT; BUT I DID NOT PAY IT MUCH ATTENTION, SINCE IT DID CRANK. LATER THAT DAY, I STARTED MY CAR AND IT SLIGHTLY TOOK A SECOND LONGER TO CRANK; WHICH IS WHEN I THEN FIGURED SOMETHING WAS GOING WRONG. I MADE IT TO MY DESTINATION - WHERE I WAS THERE FOR ABOUT A 1.5 HOURS - GOT IN THE CAR TO LEAVE, AND THAT'S WHEN I FIRST EXPERIENCED A COMPLETELY DEAD BATTERY. I THEN WAS ABLE TO GET A JUMP, WHICH STARTED MY CAR RIGHT BACK UP; WHEREAS, I THEN HEADED TO AUTOZONE AND GOOD YEAR TIRES TO HAVE MY BATTERY TESTED. EACH PLACE STATED THAT MY BATTERY WAS 100% AND CHARGING PERFECTLY. I THEN WENT TO AN AUTO ELECTRIC SHOP AFTER GOOGLING THE PROBLEM, AND SEEING THAT MANY OTHERS HAVE EXPERIENCED THE SAME PROBLEM WITH THE SAME YEAR AND PREVIOUS MUSTANG MODELS. AFTER 5 HOURS OF DIAGNOSING MY CAR AND SEEKING WHAT THE PROBLEM MAY BE, I WAS INFORMED BY THE CAR TECHNICIAN THAT THE ISSUE OF THE DRAINING IS BEING CAUSED FROM THE MALFUNCTIONING OF THE SMART JUNCTION BOX - LOCATED IN THE FOOT PANEL OF THE PASSENGER SIDE. *TR

May 07, 2014

THE 2010 FORD MUSTANG HAS THE PHONE BUTTON THAT IS FOR HANDS FREE WIRELESS CONNECTION THAT DOES NOT WORK. THE FEATURE IS DESIGNED INTO THE CAR AND THE CONSUMER THINKS THAT BY BUYING THIS CAR YOU CAN DRIVE SAFELY HANDS FREE BUT THAT IS NOT THE CASE. *TR

Apr 14, 2010

SERVICE BRAKES

4 complaints

PARKED ON INCLINE ROLLED BACK INTO ANOTHER VEHICLE WITH EMERGENCY BRAKE APPLIED. TOOK PICTURES. VEHICLE WAS STATIONARY

Apr 01, 2019

Crash: 1

FREQUENT EMERGENCY BRAKE FAILURE. USAGE OF THE EMERGENCY BRAKE (E-BRAKE) DOES NOT PROPERLY HOLD VEHICLE WHEN PARKED. THE VEHICLE IS A MANUAL TRANSMISSION AND REQUIRES USAGE OF THE E-BRAKE ON INCLINED SURFACES. THE E-BRAKE DOES NOT HOLD THE VEHICLE ON INCLINED SURFACES, EVEN AFTER ADJUSTING THE E-BRAKE ADJUSTMENT BOLT IN THE CENTER CONSOLE.

Mar 04, 2018

I HAD JUST MADE THE FINAL PAYMENT ON THE VEHICLE, WHEN THE ABS ANTI-SKID LIGHTS CAME ON. A LOCAL MECHANIC TESTED IT, AND SAID THAT THE PROBLEMS WERE: A DYNAMIC STABILITY CONTROL VALVE RIGHT FRONT CIRCUIT FAILURE AND AN ABS UNIT MALFUNCTION. THE TOTAL COSTS FOR THE TWO PARTS WERE MORE THAN $1,100.00. *TR

Apr 22, 2014

WHILE DRIVING LOW BRAKE FLUID WARNING LIGHT CAME ON. SAM PACK FORD OF LEWISVILLE FIXED THE PROBLEM BY TIGHTENING THE BOLT AND BLEEDING BRAKES AND CHECKING OPERATION. OTHER MUSTANG OWNERS MAY NEED TO HAVE THEIR BRAKE LINES CHECKED TO MAKE SURE THEY DON'T LEAK. *TR

Apr 26, 2013

UNKNOWN OR OTHER

3 complaints

The car make a ticking noise when you turn the air or heat on it’s been going on 3 years now

May 21, 2024

PAINT IS BUBBLING ON HOOD AND BLISTERING ON REAR BUMPER.

Nov 19, 2015

CAR WAS STOPPED IN DRIVEWAY WHILE EXITING TO OPEN GARAGE DOOR USING BUTTON IN GARAGE. GOT BACK INTO CAR AND PUT CAR IN DRIVE TO PULL INTO GARAGE. CAR TOOK OFF OUT OF CONTROL. BRAKES DID NOT SLOW VEHICLE. IT KEPT ACCELERATING WITHOUT PRESSING GAS PEDAL. BRAKES DID ABSOLUTELY NOTHING TO STOP VEHICLE. VEHICLE STOPPED ONLY AFTER BUSTING THROUGH A BRICK WALL IN REAR OF GARAGE.

Jul 21, 2015

Crash: 1

SUSPENSION

3 complaints

IN DECEMBER 2018 MY CAR BEGAN TO MAKE CRUNCHING, SQUEAKING AND CHIRPING SOUNDS COMING FROM THE FRONT SUSPENSION WHEN DRIVING SLOWLY OVER UNEVEN SURFACES, SMALL CRACKS IN ROAD, GOING SLOWLY OVER SPEED BUMPS OR UP DRIVEWAY RAMPS. THERE IS ALSO A NOTICEABLE SHIMMY IN THE STEERING WHEEL AT OVER 30 MPH. IN JANUARY, MY FORD SERVICE ADVISOR TOLD ME I NEED TO REPLACE BOTH FRONT CONTROL ARM ASSEMBLIES FOR APPROX $1,700 WHICH COMES AS A HUGE SHOCK TO ME CONSIDERING MY CAR HAS ONLY 14,000 MILES ON IT!!! I WENT HOME TO DO SOME RESEARCH FOUND A TSB FOR THE REPLACEMENT OF THE FRONT LOWER CONTROL ARMS WITH A RE-DESIGNED CONTROL ARM WITH UPGRADED BALL POINT SHAFT AND HYDRO-BUSHING. TSB# 09-24-16 LINK: HTTPS://LATEMODEL.CACHEFLY.NET/DOWNLOADS/TSB05-14/TSB09-24-16.PDF THERE ARE LITERALLY THOUSANDS OF COMPLAINTS ON WEBSITES AND BLOGS ACROSS THE INTERNET WRITTEN BY OTHER MUSTANG OWNERS WHO HAVE FACED THE SAME PROBLEM AND HAD TO FIND LESS COSTLY AND POSSIBLY DANGEROUS AFTERMARKET SOLUTIONS. APPARENTLY FORD HAS KNOWN ABOUT THIS DEFECT SINCE 12/2009, HAS ENGINEERED UPGRADED REPLACEMENT PARTS AND YET HAS NOT MOVED TO PROACTIVELY REPLACE THESE DANGEROUS SUSPENSION/STEERING PARTS SINCE THEN. APPARENTLY, THEY ARE WAITING UNTIL A CUSTOMER COMES IN WITH A COMPLAINT TO NOTIFY THEM! A DRIVER COULD REASONABLY THINK THIS OFFENDING SOUND IS JUST A NATURAL SQUEAK ON AN AGING CAR AND CHOOSE TO IGNORE IT UNTIL THE THIN ORIGINAL BALL JOINT SHAFT GIVES WAY CAUSING AN ACCIDENT OR EVEN A FATALITY. I'VE ALREADY SPOKEN WITH FORD CUSTOMER SERVICE SUPERVISORS AND THE FORD DEALER WHO BOTH SAY THERE'S NOTHING THEY CAN DO ABOUT HAVING FORD FIX THIS WITHOUT PUTTING THE FULL COST AND BURDEN ON THE CUSTOMER. THIS IS A TERRIFIC OPPORTUNITY FOR NHTSA TO COMPEL FORD TO GET THESE DANGEROUS PARTS OFF THE MANY CARS STILL OPERATING WITH THESE ADMITTEDLY SUBSTANDARD PARTS. THANK YOU

Feb 10, 2019

CAR MAKING A CLUNKING SOUND AT LOWER SPEEDS FROM FRONT END GOING OVER BUMPS. TURNS OUT IS BAD LOWER CONTROL ARMS. *TR

Apr 21, 2015

WAS GETTING NOISE WHILE DRIVING. SAM PACK FORD OF LEWISVILLE FOUND THAT THE LOWER CONTROL ARMS ON THE FRONT SUSPENSION HAD FAILED. *TR

Apr 26, 2013

FUEL/PROPULSION SYSTEM

2 complaints

MY CAR IS AT THE SERVICE DEPARTMENT AT PLANET FORD IN SPRING, TX. I NOTICED A SMELL OF GASOLINE AND TOOK THE VEHICLE IN FOR INSPECTION WHEN I HAD THE PASSENGER AIRBAG RECALL DONE. I SPECIAL ORDERED THE VEHICLE IN THE SPRING OF 2009 THROUGH THEIR DEALERSHIP FROM FORD. THE VEHICLE CURRENTLY HAS VERY LOW MILEAGE, 28,000. THE SERVICE MANAGER INFORMED ME THAT THE GAS TANK IS COMING APART AT THE SEAM AND THAT I WOULD NEED TO PAY $3000 TO REPLACE THE TANK. I CALLED FORD CUSTOMER CARE WITH MY SAFETY CONCERNS AND REQUESTED THEY SEND A REPRESENTATIVE TO PLANET FORD TO INSPECT THE TANK FOR DEFECT AND WHAT MAY HAVE CAUSED IT. THEY TOLD ME THE FORD SERVICE MANAGER AT PLANET FORD WOULD HAVE TO DO THAT. WHEN I TOLD MY SERVICE REP AT PLANET FORD WHAT CUSTOMER CARE SAID, THE FORD REP/TECHNICIAN DENIED THAT THEY COULD DO THAT AND OFFERED ME KNOW FURTHER HELP WITH ESCALATING MY CONCERNS TO FORD. I WANT FORD TO SEE IF THERE WAS SOMETHING DIFFERENT WITH MY CUSTOM ORDER AT THEIR FACTORY THAT CAUSED IT? I WANT FORD TO COME AND SEE WHAT THEY BUILT AND SOLD ME AND TO NOTE THE SAFETY HAZARDS TO MY LIFE. I UNDERSTAND IT'S NOT UNDER WARRANTY. IT MAKES NO SENSE TO ME THAT THE SHRAPNEL IN THEIR DEFECTIVE AIRBAGS WERE MORE IMPORTANT TO THEM THAN A DEFECTIVE GAS TANK THAT'S COMING APART AT THE SEAM AND OFF-GASSING BADLY. THE GAS FUMES ARE VERY TOXIC AND VOLATILE AND COULD CAUSE AN EXPLOSION OR GIVE ME CANCER. FOR THE LONGEST TIME, I THOUGHT THE FUMES WERE NORMAL, SINCE THAT MUSTANG HAS THE CAP-LESS GAS TANK AND I WAS ASSOCIATING THE ODOR NEAR THE REAR AREA WHERE I FILLED-UP. IT TOOK FRIENDS AND FAMILY TELLING ME 'NO, THAT SMELL IS NOT NORMAL." AND THAT IT URGENTLY NEEDS TO BE ASSESSED.

Oct 16, 2020

WHEN DRIVING ENGINE REVED UP THEN WHEN TRYING TO TURN LEFT ACROSS ROAD GAS PEDAL WOULD NOT WORK. APPARENTLY THEY HAVE AN ACCELORATOR PEDAL POSITION SENSOR AND IT WENT BAD. THIS COULD HAVE BEEN A FATAL ACCIDENT BY NOT BEING ABLE TO GET OUT OF MOVING TRAFFIC BY GAS PEDAL SUDDENLY QUITTING TO WORK. THEY SHOULDNT BE ALLOWED TO USE THESE DUE TO SERIOUS. ATURE OF HOW THEY SUDDENLY WITHOUT. ORICE QUIT WORKS G WHILE DRIVING. I WAS ON A FOUR LANE HIGHWY TRYING TO TURN OFF ON THE SIDE THAT CROSSED TWO LANES AND CAR STOPPED ACCELERATING ABRUPTLY WHEN I TURNED AND WOULD. OT ACCELERATE WITH ONCOMING TRAFFIC.

Sep 13, 2017

POWER TRAIN,ENGINE

2 complaints

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE WRENCH ICON ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE WAS RESTARTED, BUT THE WARNING ICON REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY, INPUT/OUTPUT SENSORS, ACCELERATOR PEDAL SENSOR, THROTTLE POSITION SENSOR, AND CAM AND CRANK SHAFTS NEEDED TO BE REPLACED. THE CONTACT REPAIRED THE PARTS HIMSELF, BUT THE VEHICLE WAS STILL IN LIMP MODE. THE VEHICLE WAS TOWED TO ANOTHER UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

Nov 01, 2019

ON OCT 27, 2014 I WAS TRAVELING OUT OF TOWN ONTO OUR LOCAL HIGHWAY. AS I ACCELERATED FROM 40 MPH TO THE 65 MPH SPEED LIMIT THE GAS PEDAL CONTINUED TO RAPIDLY DEPRESS TO THE FLOOR SENDING ME UP TO 80 MPH UNTIL I DEPRESSED THE CLUTCH. AT THAT POINT THE ENGINE RPM SKYROCKETED, SO I TURNED OFF THE CAR, APPLIED THE BRAKES AND PULLED OFF TO THE SIDE OF THE ROAD. IT WAS A FRIGHTENING EXPERIENCE! I THOUGHT IT WAS JUST CAUSED BY THE GAS PEDAL GETTING STUCK UNDER MY NEW FLOOR MAT, BUT THEN HAPPENED 2 MORE TIMES IN THE PAST 6 MONTHS, SO I KNEW IT WAS A MECHANICAL PROBLEM. SINCE THEN I HAVE RESEARCHED ON THE INTERNET AND FOUND LOTS OF INFORMATION AND BLOGS FROM OTHER MUSTANG OWNERS EXPERIENCING THE SAME PROBLEM AND PLAN TO MAKE AN APPOINTMENT IMMEDIATELY WITH MY LOCAL FORD DEALERSHIP. QUESTION: WHY DOESN'T FORD DO A MAJOR RECALL BEFORE SOMEONE GETS KILLED? *TR

Feb 20, 2015

VEHICLE SPEED CONTROL,SERVICE BRAKES

2 complaints

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE AUTOMATIC TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED THREE TIMES IN ORDER FOR THE VEHICLE TO COME TO A STOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

Jan 11, 2016

I WAS ON INTERSTATE 59 NORTH. I PRESSED THE BRAKES, THEY WERE LOCKED UP. CAR BEGAN TO ACCELERATE ON ITS OWN. NEITHER WOULD FUNCTION. BEFORE ATTEMPTING TO ENGAGE THE EMERGENCY BRAKE, I PUT THE CAR INTO NEUTRAL, ATTEMPTING TO SLOW IT AND DISTANCE MYSELF FROM ANY TRAFFIC THAT WAS NEARBY. ONCE I PUT IT IN NEUTRAL, IT BEGAN TO SLOW, ACCELERATOR AND BRAKES UNLOCKED, ALLOWING ME TO COME TO A STOP ON THE SIDE OF THE ROAD. CALLED FORD, THEY'VE TOWED IT TO A LOCAL DEALERSHIP. I'VE READ SOOOOO MANY REPORTS ONLINE, BUT FORD IS GIVING EXCUSES AND BLAMING IT ON CUSTOMERS. THIS IS DEADLY AND SOMEONE IS GOING TO DIE AS A RESULT OF IT! PLEASE HELP!!!!!!!! *TR

Aug 22, 2014

EXTERIOR LIGHTING

2 complaints

THE REAR TAIL LIGHTS SAY ON FULL INTENSITY (THE SAME INTENSITY AS IF BRAKING). WHEN THE IGNITION IS OFF, THE TAIL LIGHTS REMAIN ON FULL INTENSITY. WHEN THE BRAKE PEDAL DEPRESSED, THE LIGHT INTENSITY REMAINS ON FULL WITH NO CHANGE. THEY DO NOT TURN OFF. HOWEVER, THE LIGHTS RESPOND PROPERLY TO THE TURN SIGNALS (SAME LIGHTS USED), BY SEQUENTIALLY ALTERNATING INSIDE LIGHT "TRAVELING" TO THE OUTSIDE, AS THE MUSTANG TAIL LIGHTS ARE A THREE LIGHT SEQUENCE ON EACH SIDE, LEFT AND RIGHT. THE PASSENGER FLOORBOARD CARPETING IS WET AND THE WIRES LEADING INTO THE SMART JUNCTION BOX ON THE PASSENGERS SIDE ARE WET. THE AREA HAS HAD RAINFALL RECENTLY AND I HAD TAKEN THE CAR INTO AN ENVIRONMENTALLY FRIENDLY CAR WASH. IT HAS BEEN SAID BY SOME THAT THERE IS A DESIGN FLAW IN THE S-197 MUSTANG DESIGN, WHERE THE LEAKS OCCUR DUE TO CLOGS IN DRAINAGE, BUT FORD REPRESENTATIVES WILL NOT TAKE STEPS TO FIX THE PROBLEM WITHOUT A RECALL ORDER (POSTED ON MORE THAN ONE WEBSITE). FORD WILL ALSO NOT ADVISE CONSUMERS ON AN ALTERNATIVE SOLUTION WHICH WE CAN TAKE, INSTEAD CHOOSING TO REPLACE SMART JUNCTION BOXES COSTING OVER $500 AT A DEALER, WITH ANOTHER $500 TO PROGRAM AND INSTALL, WHICH ELECTRICALLY SHORT, INSTEAD OF A $20 KIT IN THE FORM OF NEW SEALS TO PREVENT THE PROBLEM. I FEAR AN ELECTRICAL SHORT WHILE DRIVING, EVEN A 12V CURRENT AT A HIGH AMPERAGE CAN CAUSE MEDICAL PROBLEMS, OR A COMPLETE ELECTRICAL FAILURE WHILE DRIVING. NOT ONLY THAT, THE BRAKE LIGHT BEING ON PREVENTS THE CAR FROM BEING DRIVEN SAFELY UNDER THE LAWS OF THE STATE OF TEXAS, WHICH REQUIRE WORKING BRAKE LIGHTS IN OUR TRANSPORTATION CODE. THIS CAR NO LONGER CAN PASS THE STATE OF TEXAS ANNUAL SAFETY INSPECTION CRITERIA WITHOUT A SMART JUNCTION BOX REPLACEMENT, WHICH ON THIS CAR IS DUE BY NOVEMBER 1, 2013. *TR

Oct 04, 2013

LED USE IS MISSING THE APPROPRIATE LEVEL OF RIGGER FOR CORRECT HUMAN FACTORS! THE OPERATING FREQUENCIES OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TO LOW FOR SOME VIEWERS! THIS IS A VERY REAL CONDITION KNOWN AS FLICKER FUSION OR CRITICAL FUSION FREQUENCY AND DOES NOT HAVE THE SAME EFFECT ON ALL VIEWERS. THE LAMPS LOOK AS IF THEY ARE ALL OVER THE ROADWAY AND COMPLETELY OUT OF CONTROL! IT IS JUST ABOUT IMPOSSIBLE TO DRIVE AT NIGHT DUE TO THIS!!!! ALL MANUFACTURES USING LED'S OR OTHER FAST RESPONSE LAMPS NEED TO CONSIDER HUMAN FACTORS, THE OPERATING FREQUENCY IS CRITICAL AND NEEDS TO BE OVER 3000 HERTZ (CYCLES PER SECOND). THIS LACK OF CONTROL HAS PUT PROBABLE 10% OF THE DRIVERS AND PILOTS ARE AT RISK! A RECALL IS NEEDED TO FIX THIS TRAVESTY THAT IS OUT OF CONTROL. IT STARTED WITH CADILLAC'S SRX AROUND 2000, NOW IN 2010+ FORD, 2010+ MERCEDES AND VOLKSWAGEN HAVE GONE OVERBOARD AND JUST ABOUT ALL THE VEHICLES THEY BUILD ARE OPERATING AT THIS DANGEROUS AND VERY DEADLY OPERATING FREQUENCY. THE OPERATING FREQUENCY NEEDS TO BE >2500 HERTZ! THE USE OF PWM IS NOT THE PROBLEM IT'S THE OPERATING FREQUENCY! ALL MANUFACTURES THAT USE PWM NEED TO CONSIDER HUMAN FACTORS! *TR

Dec 15, 2010

STEERING

2 complaints

WAS GETTING A SHUTTER FEEL WHILE DRIVING. SAM PACK FORD REPLACED POWER STEERING PUMP, POWER STEERING RESERVOIR AND POWER STEERING HOSE ASSEMBLY TO FIX PROBLEM. MY BE OF CONCERN FOR OTHER MUSTANG OWNERS. *TR

Apr 26, 2013

TL*THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE RACK AND PINION UNIT MALFUNCTIONED. THE RACK AND PINION MAKES THE VEHICLE DIFFICULT TO STEER. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER WHO HAS NOT FOUND ANY DEFECTS WITHIN THE RACK AND PINION. THE CONTACT IS AFRAID TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS 5,813.

Feb 26, 2010

ENGINE AND ENGINE COOLING

2 complaints

THE CAR WILL PUT THE AUTOMATIC TRANSMISSION IN NEUTRAL WHEN STOPPED, AND WILL REQUIRE AN ACCELERATION TO CAUSE THE CAR TO ENTER FIRST GEAR. WHEN THIS HAPPENS, THE CAR LURCHES FORWARD. THIS IS NOT EVERY TIME, BUT IS INCONSISTENT, AND LEADS TO A RISKY SITUATION WHERE THERE MAY BE A MOMENT OF UNRESPONSIVENESS. THE DEALER HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. *LN

Jan 08, 2011

TL*THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE THE CONTACT WAS DRIVING 5 MPH SHE NOTICED THAT THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND WITHIN A FEW MINUTES THE ENGINE SUDDENLY SHUT OFF; HOWEVER, AFTER THE VEHICLE SHUT OFF ALL OF THE ELECTRICAL COMPONENTS CONTINUED TO OPERATE NORMALLY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 800.

Feb 17, 2010

VISIBILITY

2 complaints

FLICKER EFFECT! THIS NEEDS ACTION NOW; THE OPERATING FREQUENCY ON SOME VEHICLES DID NOT CONSIDER HUMAN FACTORS. THE OPERATING FREQUENCY NEEDS TO BE ABOVE 3000 HERTZ, THIS NEEDS A RECALL TO CORRECT THIS ON ALL VEHICLES THAT DO NOT CONFORM. THE CHOICE OF FLICKER FUSION THRESHOLD OPERATING FREQUENCY IS GOING TO GET SOMEONE KILLED OR MAYBE IT ALREADY HAS! WHAT IS NEEDED: RECALL ALL DELENATORS, ROAD SIDE SIGNS, SIGNAL LIGHTS AND VEHICLES THAT USE PWM "PULSE WIDTH MODULATION". AND ARE OPERATING BELOW 3000 HERTZ!! SET A STANDARD FOR THIS!!! *TR

Sep 22, 2010

I WAS STANDING OUTSIDE OF THE CAR. I UNLOCKED THE VEHICLE. DRIVER SIDE DOOR WAS THEN OPENED. WHEN DRIVER'S SIDE DOOR WAS OPENED, THE PASSENGER SIDE WINDOW SHATTERED. THE CAR WAS IN A PARKING LOT AND STATIONARY. NOTHING HIT THE WINDOW. NOTHING WAS THROWN AT THE WINDOW. AGAIN THE PASSENGER SIDE WINDOW SHATTERED WHEN THE DRIVER'S SIDE DOOR WAS OPENED. THE WINDOW WAS TINTED AND IS WHAT KEPT THE GLASS FROM SCATTERING ALL OVER THE GROUND AND IN THE CAR. THE WINDOW ITSELF IS BELIEVED TO BE DEFECTIVE BUT CANNOT VERIFY THIS. IT IS ALSO BELIEVED THAT THERE MIGHT HAVE BEEN AN ISSUE WITH THE WINDOW MECHANISM NOT BEING PROPERLY ADJUSTED BUT ALSO CANNOT VERIFY THIS. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP TO HAVE THE WINDOW REPLACED. DEALER NOTED THAT THIS IS NOT A WARRANTY ISSUE AND THAT THE WARRANTY WILL NOT COVER THIS. THE COST OF REPLACEMENT IS AROUND $500. THE DEALER IS GOING TO LOOK INTO THE MECHANISM, TRACK, AND WHETHER STRIPPING TO VERIFY THAT THIS WAS NOT THE CAUSE. *TR

Aug 10, 2009

TIRES,EQUIPMENT

2 complaints

I PURCHASED A 2010 FORD MUSTANG (VIN: [XXX] ) IN APRIL OF 2009. THIS VEHICLE WAS EQUIPPED WITH PIRELLI PZERO NERO TIRES THAT WERE MANUFACTURED IN NOVEMBER OF 2008. IN APRIL 2010, I NOTICED CRACKS IN THE RUBBER IN BETWEEN THE TREAD RIBS ON ALL 4 TIRES. THESE TIRES HAD ~17K MILES ON THEM AND WERE 1 YEARS OLD. I CAN PROVIDE PICTURES UPON REQUEST. I AM REPORTING THIS PROBLEM SINCE I BELIEVE THAT IT COULD POTENTIALLY BE A SAFETY HAZARD AND IT OCCURRED DURING NORMAL TIRE OWNERSHIP. SINCE ALL 4 TIRES EXHIBITED THIS PROBLEM, I DO NOT BELIEVE THAT THIS IS AN ISOLATED CASE AND THERE COULD BE OTHER OWNERS THAT ARE UNKNOWINGLY AT RISK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR

May 13, 2010

THIS IS A REQUEST TO ENSURE COMPLIANCE AND ANALYSIS ON ALL FORD MUSTANG AUTOMOBILES. PLEASE INSPECT EQUIPMENT ON MUSTANGS, TIRES, DEFECTS, RECALLS. PLEASE INSPECT FOR 2010 BACK UNTIL AT LEAST 2005. PLEASE HELP TO ENSURE FREQUENT FLUID CHANGES AND NEW AUTOMOTIVE FLUID RECYCLING PROGRAMS ON A STATE TO STATE BASIS. PLEASE INSPECT ALL EQUIPMENT FOR DEFECTS AND RECALLS. PLEASE INSPECT TIRES FOR DEFECTS AND RECALLS. *TR

Jan 23, 2010

ELECTRICAL SYSTEM,AIR BAGS,ENGINE

1 complaint

Airbag deployed while stopped in traffic on the 91 east freeway.

Mar 05, 2023

SUSPENSION,AIR BAGS,ENGINE

1 complaint

I was on my way to go do a clients hair on dec 1 2022 I was tragically hit by the airbag at a 2,000 force pressure My left side of my jaw is in pain As well as my skull I also have a condition on my chest musculoskeletal

Jan 21, 2023

SEATS,UNKNOWN OR OTHER

1 complaint

FRONT SEAT BOLT BROKEN...

Mar 03, 2022

UNKNOWN OR OTHER,SERVICE BRAKES

1 complaint

ABS AND TRACTION CONTROL HAVE QUIT WORKING...

Mar 03, 2022

POWER TRAIN,UNKNOWN OR OTHER

1 complaint

I was simply going up a slight hill and the wrench light turned on I lost power she still accelerated but sluggish and changing gears was sluggish too. Turned it off at the house made sure my CAI was good and the light is off. I see tons upon tons of people complaining about the wrench light and the throttlebody. No codes. Something is wrong with them I see people have trouble with 12k on their Throttle body. I wanted to go on here to say that I believe it is EXTREMELY dangerous for the issue to come and go especially on busy roads. The problem comes and goes without a trace. So dangerous it deserves a recall just like my airbag and the hundreds of thousands who reported it

Jul 29, 2021

ENGINE

1 complaint

TAKARA RECALL. THE KEY TURNS OVER WITH LIGHTS AND RADIO WORKING BUT THE ENGINE WILL NOT START. I'M NOT FOR SURE IF IT IS MY KEY, MY IGNITION, OR WHAT IT US.

Jun 26, 2019

TIRES

1 complaint

TL* THE CONTACT OWNS A 2010 FORD MUSTANG EQUIPPED WITH GOODYEAR EAGLE TIRES, SIZE: P215/60R17 (NA). SOON AFTER THE VEHICLE WAS PURCHASED, ALL THE TIRES WERE FOUND TO BE DRY ROTTED. THE TIRES ALSO BEGAN TO PEEL AND CRACK. THE CONTACT ATTEMPTED TO HAVE THE TIRES REPAIRED. THEY VEHICLE WAS TAKEN BACK TO CARMAX KEARNY MESA (7766 BALBOA AVE, SAN DIEGO, CA 92111, (858) 712-6486 WHERE THE MECHANICS AGREED TO SERVICE THE TIRES. WHEN THE CONTACT TOOK THE VEHICLE BACK, THE DEALER REFUSED TO REPAIR THE TIRES BECAUSE CHUNKS OF THE TIRES WERE NOT FALLING OFF. THE TIRES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND DOT NUMBER WERE UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 64,708.

May 28, 2019

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

1 complaint

THE CHECK ENGINE LIGHT CAME N THEN THE RADIO CAME IT WON'T TURN OFF THE HEAT WILL NOT TURN OFF STAYS ON CONTINUOUS GOES OFF FOR 3 SECONDS AND COME BACK ON BY ITSELF

Dec 29, 2018

AIR BAGS,VEHICLE SPEED CONTROL

1 complaint

TL* THE CONTACT OWNED A 2010 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 15 MPH, A THUD SOUND WAS HEARD FROM THE FRONT END AND THE VEHICLE ACCELERATED OUT OF CONTROL. THE VEHICLE CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND TOWED TO AN IMPOUND. THE DEALER WAS NOT CONTACTED. A WEEK AFTER THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO INVESTIGATE. THE CONTACT STATED THAT THE INVESTIGATION WAS NOT COMPLETED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. PARTS DISTRIBUTION DISCONNECT.

Aug 14, 2017

Crash: 1

Injuries: 1

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

PCM- ENGINE BEGINS TO CHUG AND STALL AT A STOP/IDLE UNTIL ENGINE COMPLETELY SHUTS OFF. MUST PLACE IN PARK, TURN OFF IGNITION AND RESTART IGNITION/CAR; DRIVING SAFETY HAZARD TO HAVE CAR SHUTTING DOWN IN BUMPER TO BUMPER TRAFFIC, AT EVERY STOP SIGN, EVERY STOP LIGHT, AND EVERY TIME OF IDLING.

Oct 05, 2016

Crash: 1

AIR BAGS,SEAT BELTS

1 complaint

MUSTANG HAD FRONT DRIVER AIRBAG INFLATOR RECALL, TOOK OVER A YEAR TO GET THIS FIXED, WHILE BEING REPAIRED, AIRBAG LIGHT CONSTANT ILLUMINATED ON DASH PANEL, DEALERSHIP RAN DIAGNOSTIC, INDICATED PASSENGER SEATBELT RETRACTOR AND OR SENSOR MALFUNCTION, WITHIN 2 DAYS OF PICKING UP CAR RECEIVED NOTICE IN MAIL OF YET ANOTHER AIRBAG RECALL, PASSENGER SIDE INFLATOR. CONTACTED FORD CUSTOMER SERVICE REGARDING THE PASSENGER SEATBELT RETRACTOR AIRBAG SENSOR AND WAS TOLD HAS NOTHING TO DO WITH CURRENT RECALL AND NOTHING WILL BE DONE WITH THIS ISSUE.

Sep 13, 2016

AIR BAGS,STRUCTURE

1 complaint

ON MAY 25TH, 2016 I WAS DRIVING MY 2010 FORD MUSTANG DOWN VINEVILLE AVENUE WHEN A CAR STOPPED IN FRONT OF ME AND MY CAR CAME CRASHING IN TO THEIRS, MY FRONT END OF MY VEHICLE WENT UNDER THE TAIL OF THEIR CAR, UPON IMPACT MY AIRBAGS DID NOT DEPLOY. ON THAT DAY I WAS GETTING ANOTHER CHANCE AT LIFE ,THANKFULLY I HAD MY SEAT BELT ON ,BECAUSE I COULD HAVE BEEN EASILY ANOTHER ADDITION ON THE LIST OF FATALITIES. I CONTACTED FORD ABOUT MY AIR BAGS NOT DEPLOYING AND THEY HAD ME TO TAKE MY VEHICLE TO RIVERSIDE FORD IN MACON GA FOR TESTING ON JULY 8TH. AFTER PERFORMING TWO TEST FORD STILL COULDN'T FIGURE OUT WHY MY AIR BAGS DIDN'T DEPLOY . FORD FINALLY DID ONE MORE TEST AND THEY CONCLUDED THAT THE AIR BAG SENSORS WENT UNDER THE VEHICLE AND MISSED ALL OF THE IMPACT OF THE ACCIDENT.BECAUSE OF HOW THE VEHICLE WAS MADE. I WAS BEYOND BLESSED TO HAVE NOT BEEN SEVERELY INJURED BUT WHAT IF THE NEXT PERSON ISN'T AS LUCKY AS I AM . I AM WRITING THIS VEHICLE COMPLAINT NOT ONLY FOR MY SELF BUT TO HOPEFULLY SAVE THE LIFE OF SOMEONE ELSE . THE MOTHER COMING HOME FORM WORK , THE YOUNG ADULT HEADED TO GRADUATION, HE OR SHE WHO HAVE BEEN DEPLOYED AND ON THE WAY HOME TO SEE HIS OR HER FAMILY ANY AND EVERYONE COULD BE AFFECTED BY THIS. I HOPE NO I AM BEGGING THAT YOU LOOK INTO THIS MATTER. THERE ARE OVER 400,MILLION DRIVERS LETS KEEP THEM SAFE . THANK YOU FOR YOUR TIME I WILL BE SENDING ALL OF MY DOCUMENTS(POLICE REPORT , PICTURES AND FORDS REPORT) VIA MAIL. *TR UPDATED 08/17/16*LJ UPDATED 09/18/2017*JS

Aug 05, 2016

Crash: 1

Injuries: 1

ENGINE,FUEL/PROPULSION SYSTEM

1 complaint

THROTTLE CONTROL.CAR THROTTLE WILL STOP WORKING AT TIMES.HAS STOPED ABOUT 5TIMES. IT DID STOP WORKING @ 55 MPH WITH TRAFFIC BEHIND US.HAD TO PULL OVER BEFORE GETTING HIT.SHUT CAR OFF-RESTART OK FOR ABOUT A WEEK.CHECK FOR CODES-HAD P2104 AND P2111 STORED.FORD DEALER SEAD THROTTLE BODY NEEDS REPLACING @ $434.38 PLUS LABOR.FORD HAS RECALLS ON OTHER MAKES-BUT NOT MUSTANG YET.I BELEAVE THEY NEED TO BEFORE SOMEONE GETS HURT.

Feb 05, 2016

AIR BAGS,ENGINE

1 complaint

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. IN ADDITION, THE CONTACT INDICATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 64,000.

Dec 04, 2015

STEERING,SUSPENSION

1 complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE STEERING WHEEL WAS ABNORMALLY HOT AND THE FRONT OF THE VEHICLE WAS SHAKING. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) BUT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS TO RECEIVE THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THERE WAS NO PART AVAILABILITY DATE FOR THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 25, 2015

PARKING BRAKE

1 complaint

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE PARKING BRAKE FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 09/09/15*LJ THE CONSUMER STATED THE VEHICLE BEGAN ROLLING BACKWARDS AFTER IT WAS PUT IN PARK AND THE PARKING BRAKE WAS SET. THE VEHICLE CRASHED INTO ANOTHER VEHICLE. UPDATED 12/11/2015*JS

Jun 29, 2015

Crash: 1

ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

I WAS DRIVING ON FREEWAY I10 , EXIT RAMP 4TH STREET SANTA MONICA , AND THE DRIVER AIRBAG DEPLOYED AND BELT STOCKED. EXPLOSION WITH NO IMPACT.NO COLLISION. WAS DRIVING AT 20 MILES A HOUR OR MAYBE LESS . WAS VERY SCARY AND GET LEFT ARMS AND HAND INJURED . MY INSURANCE REVIEW AND PAY FOR REPLACEMENT OF AIRBAG . BUT SINCE THEN , I HAD NO CAR FOR 3 WEEKS , CANNOT GO TO WORK AFTER INJURIES , UNDER DISABILITY LOSS OF WAGE . CAR NOW HAS A CONSTANT RED LIGHT ENGINE , ELECTRONICS SYSTEM SEEMS MESSED UP WITH 100 DEFECTS SIGNALS . FORD DEALER SANTA MONICA HAD SAME WEEK , SAME INCIDENT WITH A MUSTANG 2010 , AIRBAG EXPLODED WITH NO COLLISION. *TR

May 21, 2015

Injuries: 1

SEAT BELTS,EQUIPMENT

1 complaint

NEAR MISS - CAR PULLED OUT IN FRONT OF ME AND I INSTINCTIVELY HIT THE BREAKS AND PASSENGER SEAT BELT LOCKED UP AND WOULDN'T RELEASE CAUSING PASSENGER DISCOMFORT AND UNABLE TO BREATH, WAS UNABLE TO RELEASE SEAT BELT SO HAD TO CUT OFF . THIS IS A 2010 MUSTANG CONVERTIBLE WITH LESS THAN 50,000 MILES . CONTACTED DEALER AND SAID THAT THE SEAT BELT WAS NOT COVERED UNDER WARRANTY! IT WOULD BE $300 + LABOR ?? LOOKED ONLINE AND IT SEEMS THAT THERE ARE A LOT OF PEOPLE WHO HAVE THE SAME PROBLEM! FORD NEEDS TO RECALL AND FIX THIS PROBLEM! *TR

Jul 20, 2014

ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

1 complaint

TL* THE CONTACT OWNS A 2010 MUSTANG GT. THE CONTACT STATED THAT THE FUEL PUMP RELAY FUSE BURNED OUT AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE PROBLEM. THE TECHNICIAN REPLACED THE FUEL PUMP RELAY BUT THE VEHICLE CONTINUED TO STALL. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.

Apr 03, 2014

Fire: 1

SERVICE BRAKES, HYDRAULIC,POWER TRAIN,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)

1 complaint

MY ENTIRE REAR DIFFERENTIAL HAD TO BE REBUILD. MY ABS MODULE HAD TO BE REPLACED AS SOON AS THE CAR WENT OUT OF WARRANTY. AT LEAST ONE WHEEL BEARING HAD TO BE REPLACED. POOR TIRE WEAR WAS A RESULT OF THE REAR DIFFERENTIAL FAILING AND POOR QUALITY TIRES. ALL FOUR TIRES WERE REPLACED AT 35,000 MILES. *TR

May 15, 2013

VISIBILITY/WIPER

1 complaint

I HAVE A 2010 FORD MUSTANG GT COUPE AND HAD TO HAVE MY FRONT WINDSHIELD REPLACED BECAUSE IT GOT DAMAGED. I HAD A NEW OEM WINDSHIELD INSTALLED BY SAFELITE GLASS WHO INSTALLED A CARLITE WINDSHIELD AND THE DISTORTION AROUND THE PERIMETER OF THE WINDOW IS VERY BAD. EVERYTHING LOOKS CURVY AND MAGNIFIED WHEN I SEE OUT OF THAT PART OF THE GLASS. REALIZE I SIT VERY LOW IN THE MUSTANG AND ACTUALLY SEE A LOT THROUGH THE BOTTOM 2 INCHES AND LEFT 2 INCHES. SAFELITE BROUGHT 5 DIFFERENT CARLITE WINDSHIELDS AND THEY ALL HAD THE SAME PROBLEM. MY INSURANCE COMPANY SAID I COULD USE SOMEONE ELSE SO I WENT TO JN PHILLIPS AND THEY HAD A COUPLE OF CARLITE WINDSHIELDS IN STOCK FOR MY MUSTANG AND THEY TOO WERE DISTORTED. THE GLASS TECHNICIAN THERE EVEN CONFIRMED IT. I AM BEING TOLD THAT IS THE ONLY GLASS I CAN GET FOR MY MUSTANG AND EVERYWHERE THEY CHECKED HAD DISTORTED GLASS. THE DOT NUMBER OF ALL THE WINDSHIELDS THAT HAVE BEEN DELIVERED TO ME ALREADY (6 WINDSHIELDS NOW) ARE ALL 287. JN PHILIPS CALLED ALL AROUND AND ALL THAT IS AROUND IS DOT 287 GLASS WITH THE SAME DISTORTION. I WILL NOT ACCEPT HAVING TO LIVE WITH AN INFERIOR WINDSHIELD LIKE THIS. NOONE FROM FORD OR CARLITE HAS HELPED ME WITH THIS PROBLEM AS I HAVE CONTACTED THEM SEVERAL TIMES. THIS WINDSHIELD IS VERY DANGEROUS TO ME AND DEFINITELY IMPAIRS MY VISION AND IS CAUSING ME TO CONSTANTLY BRAKE AND SWERVE BECAUSE OF THE DISTORTION. I FEEL IT IS A DEFINITE SAFETY HAZARD AND I CAN'T BELIEVE THAT THESE WINDSHIELDS WERE ALLOWED TO GO OUT TO THE PUBLIC. I DON'T KNOW WHAT TO DO NEXT. *TR

Aug 24, 2012

POWER TRAIN,SERVICE BRAKES

1 complaint

8/5/12 CAR TRANSMISSION SHIFTER WILL NOT MOVE LOCKS UP WHEN IN PARK WHILE CAR IS RUNNING, CUT CAR OFF AND ENTIRE SYSTEM LOCKS UP AND CAR THEN WILL NOT START, TOW SERVICE SUGGECTED ANIT THEFT DEVICE ACTIVATED, DEALER SAID IT NEEDED NEW $133 BATTERY, INSTALLED ON 8/6/12, 8/10/12 CAR AGAIN SITTING AT LONG STOP LIGHT, PUT IN PARK, LIGHT CHANGED, AND WENT TO PUT IN DRIVE SHIFTER LOCKED WHILE CAR RUNNING, CUT CAR OFF THEN CAR WOULD NOT START ENTIRE ANTI THEFT SYSTEM LOCKED CAR . *TR

Aug 10, 2012

WHEELS

1 complaint

2010 FORD MUSTANG. CONSUMER STATES FINISH CAME OFF OF VEHICLE WHEELS *TGW

Mar 09, 2012

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

1 complaint

I FINANCED MY CAR BRAND NEW OCT 31, 2009, A WEEK LATER I TOOK IT IN TO DEALER BECAUSE THERE WAS RUST COVERING THE WHOLE UNDER SIDE. FORD SENT ME AWAY & SAID THIS WAS NORMAL. AROUND DEC 2009 THERE WAS A LOUD NOISE & FELT LIKE THE ENGINE HAD LITERALLY DROPPED TO THE GROUND. NEVER HAPPENED AGAIN. THE GAS ALSO SOMETIMES PAUSES TO ACCELERATE & SUDDENLY JUMPS FORWARD SKIPPING A GEAR & JERKS THE CAR. PASSENGER AIRBAG PANEL IS PARTIALLY OPEN & WHEN I PUSH ON IT, I HEAR CRINKLING & IT POPS BACK OPEN. THE EASY FILL GAS FEATURE ALLOWS GAS TO LEAK OUT CAUSING A RING OF GAS TO FORM BELOW THE OPENING ON THE EXTERIOR PANEL. I'M SO UNHAPPY WITH THESE ISSUES I'M HERE FOR HELP. *TR

Nov 12, 2011

EQUIPMENT

1 complaint

TL*THE CONTACT OWNS A 2010 FORD MUSTANG GT. THE CONTACT STATED THAT AIR CONDITIONER CONDENSER FANS WERE BUILT WITH A DEFECTIVE MATERIAL WHICH ALLOWED ROAD DEBRIS TO BEND THE FAN. THE DEALER STATED THAT THE FANS WOULD NEED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT BUT OFFERED NO FURTHER ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATLEY 75,000.

Oct 29, 2010

EXTERIOR LIGHTING,INTERIOR LIGHTING

1 complaint

THE OPERATING FREQUENCIES OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TO LOW FOR SOME VIEWERS! THIS IS A VERY REAL CONDITION KNOWN AS FLICKER FUSION OR CRITICAL FUSION FREQUENCY AND DOES NOT HAVE THE SAME EFFECT ON ALL VIEWERS. A RECALL IS NEEDED TO FIX THIS TRAVESTY THAT HAS GOTTEN OUT OF CONTROL. IT STARTED WITH CADILLAC'S SRX AROUND 2000, NOW IN 2010 FORD AND VOLKSWAGEN HAVE GONE OVERBOARD AND JUST ABOUT ALL THE VEHICLES THEY BUILD ARE OPERATING AT THIS DANGEROUS AND DEADLY FREQUENCY. THE OPERATING FREQUENCY NEEDS TO BE >2500 HERTZ, I DID TEST THIS! POLICE CARS BUILT BY FORD ARE PUTTING THEM AT HARMS WAY. THE BUSSES FORD AND GM BUILT ARE IN THE SAME ISSUES. *TR

Sep 07, 2010

POWER TRAIN,AIR BAGS

1 complaint

BOUGHT A 2010 MUSTANG GT500 CONVERTIBLE ON FEB 18 2010. SINCE THEN I HAVE HAD TWO OF THE SAME ISSUES WITH PROBLEMS SHIFTING THE TRANSMISSION TO SECOND GEAR AND FIFTH GEAR. IT IS IN THE SHOP NOW FOR THE SECOND TIME TRYING TO FIX THIS PROBLEM. ALSO, IN MARCH, MY VEHICLE WAS STRUCK BY A CAR FROM THE REAR WITH NO AIRBAG DEPLOYMENT. THE CAR WAS IN THE FORD SERVICE SHOP GETTING THE TRANSMISSION CHECKED BEFORE THE WORK WAS DONE ON THE CAR TO FIX THE REAR BUMPER. (THE TRANSMISSION HAD AN ISSUE BEFORE THE WRECK). ON JULY 24 AROUND 930 PM MY PASSENGER SEAT AIRBAG DEPLOYED ON MY PASSENGER WITH 0 IMPACT TO THE VEHICLE. THE VEHICLE WAS THEN BROUGHT TO THE SERVICE TO HAVE THE TRANNY CHECKED FOR THE SECOND TIME AND I MENTIONED THIS AIRBAG PROBLEM AT THE TIME I CAME IN FOR THE SERVICE APPT. ( THE NIGHT OF THE INCIDENT I HAD THE POLICE FILE A REPORT AND I HAVE A FILE NUMBER FOR THIS, AFTER THE FILE WAS FILED, I CALLED AND LEFT A MESSAGE FOR THE DEALERSHIP STATING THIS HAPPENED) . FORD, SINCE HAS SAID THAT TO CONTACT MY INSURANCE COMPANY BECAUSE THERE IS NOTHING FURTHER THEY CAN DO. I HAVE AN ADJUSTER DUE TO LAFAYETTE FORD IN FAYETTEVILLE, NC ON THE 4TH OF AUG. I HAVE RESEARCHED 3 OTHER VEHICLES WITH THIS PROBLEM : 2008 MUSTANG, AND 2010 FORD ESCAPES THEN MY 2010 GT500 MUSTANG SHELBY. MY PASSENGER WAS INJURED AND IS IN A SLING. SHE RECEIVED MEDICAL ATTENTION VIA MILITARY DOCTORS ON FT. BRAGG, NC. THE PASSENGER WAS NOT A RELATIVE AND IS SEEKING JAG'S COUNCIL. *TR

Jul 29, 2010

Injuries: 1

FUEL SYSTEM, GASOLINE

1 complaint

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE ROTATING THE TIRES, HE NOTICED THE FUEL LINE WAS HAD FRACTURED AND WAS DANGLING FROM ITS HOUSING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER; THE BRACKET FOR THE FUEL LINE WAS MISSING. THE DEALER ADVISED THAT THE BRACKET WAS NOT A PART THAT WAS SOLD INDIVIDUALLY AND THE ENTIRE FUEL LINE ASSEMBLY COVER WOULD NEED TO BE PURCHASED AND REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 3,733. THE CONSUMER STATED THE PROBLEM HE IS HAVING IS NOT ONLY SPECIFIC TO HIS VEHICLE. HE FOUND TWO OTHER MODELS THAT HAD THE SAME MISSING FUEL LINE SUPPORT BRACKET; A 2010 V6 MODEL AND A 2011 V8 GT MODEL. UPDATED 07/13/10

Jun 23, 2010

ENGINE AND ENGINE COOLING,AIR BAGS

1 complaint

BRAKING FOR TRAFFIC SIGNAL ENGINE CREATED CLUNKING THEN WHISTLING NOISE. IT SEEMED AND FELT LIKE THE ENGINE HAD FALLEN ONTO PAYMENT. TAKING FOOT OFF BRAKE THE 2010 MUSTANG ACCELERATED ON ITS OWN. DROVE HOME PARKED CALLED FORD AND ALSO REPORTED THAT AIRBAG LIGHT PASSENGER AIRBAG LIGHT ALWAYS ON. FORD TOWED TO NEARBY DEALER, MECHANIC DROVE 8 MILES COULD NOT VERIFY NOR DUPLICATE EVENTS. *TR

Nov 23, 2009

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